Merge branch 'release/4.16.0'

Enables Uzbek as a selectable Chatwoot language and wires the `uz`
locale into the dashboard, widget, and survey translation loaders.

## Closes

Closes https://github.com/chatwoot/chatwoot/issues/15030

## Why

Uzbek is now available in the Chatwoot Crowdin project. The widget
translation has been proofread and is 100% translated and approved.

## What changed

- Adds Uzbek to the supported language registry
- Registers the `uz` locale with the dashboard, widget, and survey i18n
loaders

## Validation

- Proofread the Uzbek widget translation in Crowdin
- Verified placeholder preservation and corrected wording where needed
- Confirmed the widget file is 100% translated and 100% approved

This draft intentionally remains blocked until the Crowdin sync adds the
generated Uzbek locale files. It should only be marked ready and merged
after that sync lands.

AGENTS.md

@@ -85,8 +85,8 @@
 ## Project-Specific
 
 - **Translations**:
-  - Only update `en.yml` and `en.json`
-  - Other languages are handled by the community
+  - For product and source-string changes, only update `en.yml` and `en.json`; other languages are handled through Crowdin and the community
+  - Crowdin-generated translation sync PRs may update non-English locale files; do not flag those changes solely for modifying translated locale files
   - Backend i18n → `en.yml`, Frontend i18n → `en.json`
 - **Frontend**:
   - Use `components-next/` for message bubbles (the rest is being deprecated)

Gemfile.lock

@@ -211,13 +211,14 @@ GEM
       activerecord (>= 5.a)
       database_cleaner-core (~> 2.0.0)
     database_cleaner-core (2.0.1)
-    datadog (2.19.0)
-      datadog-ruby_core_source (~> 3.4, >= 3.4.1)
-      libdatadog (~> 18.1.0.1.0)
-      libddwaf (~> 1.24.1.0.3)
+    datadog (2.38.0)
+      cgi
+      datadog-ruby_core_source (~> 3.5, >= 3.5.3)
+      libdatadog (~> 36.0.0.1.0)
+      libddwaf (~> 1.30.0.0.0)
       logger
       msgpack
-    datadog-ruby_core_source (3.4.1)
+    datadog-ruby_core_source (3.5.3)
     date (3.5.1)
     debug (1.8.0)
       irb (>= 1.5.0)
@@ -522,15 +523,16 @@ GEM
       logger (~> 1.6)
     letter_opener (1.10.0)
       launchy (>= 2.2, < 4)
-    libdatadog (18.1.0.1.0)
-    libdatadog (18.1.0.1.0-x86_64-linux)
-    libddwaf (1.24.1.0.3)
+    libdatadog (36.0.0.1.0)
+    libdatadog (36.0.0.1.0-arm64-darwin)
+    libdatadog (36.0.0.1.0-x86_64-linux)
+    libddwaf (1.30.0.0.2)
       ffi (~> 1.0)
-    libddwaf (1.24.1.0.3-arm64-darwin)
+    libddwaf (1.30.0.0.2-arm64-darwin)
       ffi (~> 1.0)
-    libddwaf (1.24.1.0.3-x86_64-darwin)
+    libddwaf (1.30.0.0.2-x86_64-darwin)
       ffi (~> 1.0)
-    libddwaf (1.24.1.0.3-x86_64-linux)
+    libddwaf (1.30.0.0.2-x86_64-linux)
       ffi (~> 1.0)
     line-bot-api (1.28.0)
     lint_roller (1.1.0)
@@ -547,7 +549,7 @@ GEM
       activesupport (>= 4)
       railties (>= 4)
       request_store (~> 1.0)
-    loofah (2.23.1)
+    loofah (2.25.2)
       crass (~> 1.0.2)
       nokogiri (>= 1.12.0)
     mail (2.8.1)
@@ -740,8 +742,8 @@ GEM
       activesupport (>= 5.0.0)
       minitest
       nokogiri (>= 1.6)
-    rails-html-sanitizer (1.6.1)
-      loofah (~> 2.21)
+    rails-html-sanitizer (1.7.1)
+      loofah (~> 2.25, >= 2.25.2)
       nokogiri (>= 1.15.7, != 1.16.7, != 1.16.6, != 1.16.5, != 1.16.4, != 1.16.3, != 1.16.2, != 1.16.1, != 1.16.0.rc1, != 1.16.0)
     rails-i18n (7.0.10)
       i18n (>= 0.7, < 2)

LICENSE

@@ -1,4 +1,4 @@
-Copyright (c) 2017-2024 Chatwoot Inc.
+Copyright (c) 2017-2026 Chatwoot Inc.
 
 Portions of this software are licensed as follows:
 

VERSION_CW

@@ -1 +1 @@
-4.15.1
+4.16.0

app/controllers/api/v1/accounts/articles_controller.rb

@@ -30,8 +30,8 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
   end
 
   def update
-    @article.update!(article_params) if params[:article].present?
-    render json: { error: @article.errors.messages }, status: :unprocessable_entity and return unless @article.valid?
+    persist_article_changes if params[:article].present?
+    render json: { message: @article.errors.full_messages.to_sentence }, status: :unprocessable_entity and return unless @article.valid?
   end
 
   def destroy
@@ -67,12 +67,26 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
     @portal ||= Current.account.portals.find_by!(slug: params[:portal_id])
   end
 
+  # Draft-only autosaves must not bump the public-facing updated_at, so write
+  # them with update_columns (which skips the timestamp). update_columns also
+  # skips validations, so assign and validate first to avoid persisting content
+  # that exceeds the column length limit.
+  def persist_article_changes
+    keys = article_params.to_h.keys
+    if keys.any? && (keys - %w[draft_title draft_content]).empty?
+      @article.assign_attributes(article_params)
+      @article.update_columns(article_params.to_h) if @article.valid? # rubocop:disable Rails/SkipsModelValidations
+    else
+      @article.update!(article_params)
+    end
+  end
+
   def article_params
     params.require(:article).permit(
       :title, :slug, :position, :content, :description, :category_id, :author_id, :associated_article_id, :status,
-      :locale, meta: [:title,
-                      :description,
-                      { tags: [] }]
+      :locale, :draft_title, :draft_content, meta: [:title,
+                                                    :description,
+                                                    { tags: [] }]
     )
   end
 

app/controllers/api/v1/accounts/base_controller.rb

@@ -2,5 +2,14 @@ class Api::V1::Accounts::BaseController < Api::BaseController
   include SwitchLocale
   include EnsureCurrentAccountHelper
   before_action :current_account
+  before_action :validate_token_api_access, if: :authenticate_by_access_token?
   around_action :switch_locale_using_account_locale
+
+  private
+
+  def validate_token_api_access
+    return if Current.account.api_and_webhooks_enabled?
+
+    render json: { error: 'API access is not enabled for this account' }, status: :forbidden
+  end
 end

app/controllers/api/v1/accounts/branded_email_layouts_controller.rb

@@ -0,0 +1,28 @@
+class Api::V1::Accounts::BrandedEmailLayoutsController < Api::V1::Accounts::BaseController
+  before_action :check_admin_authorization?
+
+  def show
+    set_branded_email_layout
+  end
+
+  def update
+    unless Current.account.feature_enabled?(:branded_email_templates)
+      render_could_not_create_error('Branded email templates feature is not enabled')
+      return
+    end
+
+    branded_email_layout = params[:branded_email_layout] == 'null' ? nil : params[:branded_email_layout]
+    EmailTemplate.update_account_branded_layout!(account: Current.account, body: branded_email_layout) if params.key?(:branded_email_layout)
+    set_branded_email_layout
+  rescue ActiveRecord::RecordInvalid => e
+    render_could_not_create_error(e.record.errors.full_messages.join(', '))
+  end
+
+  private
+
+  def set_branded_email_layout
+    @branded_email_layout = EmailTemplate.account_branded_layout_template_for(Current.account)&.body
+  end
+end
+
+Api::V1::Accounts::BrandedEmailLayoutsController.prepend_mod_with('Api::V1::Accounts::BrandedEmailLayoutsController')

app/controllers/api/v1/accounts/conversations/direct_uploads_controller.rb

@@ -1,6 +1,17 @@
 class Api::V1::Accounts::Conversations::DirectUploadsController < ActiveStorage::DirectUploadsController
+  include DeviseTokenAuth::Concerns::SetUserByToken
+  include RequestExceptionHandler
+  include AccessTokenAuthHelper
   include EnsureCurrentAccountHelper
+
+  skip_before_action :verify_authenticity_token, if: :authenticate_by_access_token?
+
+  around_action :handle_with_exception
+  before_action :authenticate_access_token!, if: :authenticate_by_access_token?
+  before_action :validate_bot_access_token!, if: :authenticate_by_access_token?
+  before_action :authenticate_user!, unless: :authenticate_by_access_token?
   before_action :current_account
+  before_action :validate_token_api_access, if: :authenticate_by_access_token?
   before_action :conversation
 
   def create
@@ -11,6 +22,16 @@ class Api::V1::Accounts::Conversations::DirectUploadsController < ActiveStorage:
 
   private
 
+  def authenticate_by_access_token?
+    request.headers[:api_access_token].present? || request.headers[:HTTP_API_ACCESS_TOKEN].present?
+  end
+
+  def validate_token_api_access
+    return if Current.account.api_and_webhooks_enabled?
+
+    render json: { error: 'API access is not enabled for this account' }, status: :forbidden
+  end
+
   def conversation
     @conversation ||= Current.account.conversations.find_by(display_id: params[:conversation_id])
   end

app/controllers/api/v1/accounts/inboxes_controller.rb

@@ -45,11 +45,20 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
   end
 
   def update
-    inbox_params = permitted_params.except(:channel, :csat_config)
-    inbox_params[:csat_config] = format_csat_config(permitted_params[:csat_config]) if permitted_params[:csat_config].present?
-    @inbox.update!(inbox_params)
-    update_inbox_working_hours
-    update_channel if channel_update_required?
+    continue_update = false
+
+    ActiveRecord::Base.transaction do
+      continue_update = update_branded_email_layout
+      raise ActiveRecord::Rollback unless continue_update
+
+      inbox_params = permitted_params.except(:channel, :csat_config)
+      inbox_params[:csat_config] = format_csat_config(permitted_params[:csat_config]) if permitted_params[:csat_config].present?
+      @inbox.update!(inbox_params)
+      update_inbox_working_hours
+      update_channel if channel_update_required?
+    end
+
+    return unless continue_update
   end
 
   def agent_bot
@@ -155,6 +164,34 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
     formatted['template'] = config['template'] if config['template'].present?
   end
 
+  def update_branded_email_layout
+    return true unless params.key?(:branded_email_layout)
+
+    branded_email_layout = normalized_branded_email_layout
+
+    unless Current.account.feature_enabled?(:branded_email_templates)
+      return true if branded_email_layout.blank?
+
+      render_could_not_create_error('Branded email templates feature is not enabled')
+      return false
+    end
+
+    unless @inbox.email?
+      return true if branded_email_layout.blank?
+
+      render_could_not_create_error('Branded email layout is only supported for email inboxes')
+      return false
+    end
+
+    @inbox.update_branded_email_layout!(branded_email_layout)
+    true
+  rescue ActiveRecord::RecordInvalid => e
+    render_could_not_create_error(e.record.errors.full_messages.join(', '))
+    false
+  end
+
+  def normalized_branded_email_layout = params[:branded_email_layout] == 'null' ? nil : params[:branded_email_layout]
+
   def inbox_attributes
     [:name, :avatar, :greeting_enabled, :greeting_message, :enable_email_collect, :csat_survey_enabled,
      :enable_auto_assignment, :working_hours_enabled, :out_of_office_message, :timezone, :allow_messages_after_resolved,

app/controllers/api/v1/accounts/portals_controller.rb

@@ -81,7 +81,8 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
       :name, :page_title, :slug, :archived,
       { config: [:default_locale, :layout, { allowed_locales: [] }, { draft_locales: [] },
                  { social_profiles: %i[facebook x instagram linkedin youtube tiktok github whatsapp] },
-                 { locale_translations: locale_translation_keys.index_with { %i[name page_title header_text] } }] }
+                 { locale_translations: locale_translation_keys.index_with { %i[name page_title header_text] } },
+                 { popular_content: popular_content_keys.index_with { { category_ids: [], article_ids: [] } } }] }
     )
   end
 
@@ -89,6 +90,10 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
     params.dig(:portal, :config, :locale_translations)&.keys || []
   end
 
+  def popular_content_keys
+    params.dig(:portal, :config, :popular_content)&.keys || []
+  end
+
   def live_chat_widget_params
     permitted_params = params.permit(:inbox_id)
     return {} unless permitted_params.key?(:inbox_id)

app/controllers/api/v1/accounts/whatsapp/authorizations_controller.rb

@@ -1,4 +1,6 @@
 class Api::V1::Accounts::Whatsapp::AuthorizationsController < Api::V1::Accounts::BaseController
+  # Reconfiguring/reauthorizing a live inbox swaps its credentials, so restrict it to admins.
+  before_action :check_admin_authorization?, if: -> { params[:inbox_id].present? }
   before_action :fetch_and_validate_inbox, if: -> { params[:inbox_id].present? }
 
   # POST /api/v1/accounts/:account_id/whatsapp/authorization
@@ -31,7 +33,7 @@ class Api::V1::Accounts::Whatsapp::AuthorizationsController < Api::V1::Accounts:
   end
 
   def validate_reauthorization_required
-    return if @inbox.channel.reauthorization_required? || can_upgrade_to_embedded_signup?
+    return if @inbox.channel.reauthorization_required? || can_reconfigure_channel?
 
     render json: {
       success: false,
@@ -39,10 +41,13 @@ class Api::V1::Accounts::Whatsapp::AuthorizationsController < Api::V1::Accounts:
     }, status: :unprocessable_entity
   end
 
-  def can_upgrade_to_embedded_signup?
+  def can_reconfigure_channel?
     channel = @inbox.channel
     return false unless channel.provider == 'whatsapp_cloud'
 
+    # Reconfiguring a live embedded-signup channel requires the feature flag.
+    return Current.account.feature_enabled?('whatsapp_reconfigure') if channel.provider_config['source'] == 'embedded_signup'
+
     true
   end
 

app/controllers/api/v1/accounts_controller.rb

@@ -8,6 +8,7 @@ class Api::V1::AccountsController < Api::BaseController
   before_action :ensure_account_name, only: [:create]
   before_action :validate_captcha, only: [:create]
   before_action :fetch_account, except: [:create]
+  before_action :validate_token_api_access, if: :authenticate_by_access_token?, except: [:create]
   before_action :check_authorization, except: [:create]
 
   rescue_from CustomExceptions::Account::InvalidEmail,
@@ -105,6 +106,12 @@ class Api::V1::AccountsController < Api::BaseController
     @current_account_user = @account.account_users.find_by(user_id: current_user.id)
   end
 
+  def validate_token_api_access
+    return if @account.api_and_webhooks_enabled?
+
+    render json: { error: 'API access is not enabled for this account' }, status: :forbidden
+  end
+
   def account_params
     params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :user_full_name)
   end

app/controllers/concerns/ensure_current_account_helper.rb

@@ -14,6 +14,8 @@ module EnsureCurrentAccountHelper
       account_accessible_for_user?(account)
     elsif @resource.is_a?(AgentBot)
       account_accessible_for_bot?(account)
+    else
+      render_unauthorized(I18n.t('errors.account.not_authorized'))
     end
     account
   end
@@ -21,7 +23,7 @@ module EnsureCurrentAccountHelper
   def account_accessible_for_user?(account)
     @current_account_user = account.account_users.find_by(user_id: current_user.id)
     Current.account_user = @current_account_user
-    render_unauthorized('You are not authorized to access this account') unless @current_account_user
+    render_unauthorized(I18n.t('errors.account.not_authorized')) unless @current_account_user
   end
 
   def account_accessible_for_bot?(account)

app/controllers/concerns/portal_home_data.rb

@@ -4,17 +4,53 @@ module PortalHomeData
   private
 
   def load_home_data
-    base_articles = @portal.articles.published.where(locale: @locale).includes(:author, :category)
+    load_recommended_content
+    # The classic hero only needs the recommendations above; the rest is
+    # documentation-layout home data (also used on custom-domain home pages).
+    return unless @portal.layout == 'documentation'
+
     @visible_categories = @portal.categories
                                  .where(locale: @locale)
                                  .joins(:articles).where(articles: { status: :published })
                                  .order(position: :asc)
                                  .group('categories.id')
-    @popular_topics = @visible_categories.first(3)
+    @popular_topics = @recommended_categories.presence || @visible_categories.first(3)
     @featured = base_articles.order_by_views.limit(6)
     @category_contributors = build_category_contributors(@visible_categories)
   end
 
+  def load_recommended_content
+    @recommended_categories = recommended_categories
+    @recommended_articles = recommended_articles
+  end
+
+  def base_articles
+    @base_articles ||= @portal.articles.published.where(locale: @locale).includes(:author, :category)
+  end
+
+  # Admin-recommended categories for the locale, in the chosen order. Unlike the
+  # position-based fallback, published articles aren't required: the admin's pick wins.
+  def recommended_categories
+    ids = @portal.popular_category_ids(@locale)
+    ordered_by_ids(@portal.categories.where(locale: @locale, id: ids), ids)
+  end
+
+  # Admin-recommended articles for the locale, in the chosen order, limited to
+  # published articles that still exist.
+  def recommended_articles
+    ids = @portal.popular_article_ids(@locale)
+    ordered_by_ids(base_articles.where(id: ids), ids)
+  end
+
+  # Loads the scope and returns its records ordered to match `ids`, dropping any
+  # that no longer exist. Skips the query entirely when `ids` is blank.
+  def ordered_by_ids(scope, ids)
+    return [] if ids.blank?
+
+    by_id = scope.index_by(&:id)
+    ids.filter_map { |id| by_id[id] }
+  end
+
   def build_category_contributors(categories)
     category_ids = categories.map(&:id)
     return {} if category_ids.empty?

app/controllers/dashboard_controller.rb

@@ -64,10 +64,8 @@ class DashboardController < ActionController::Base
     return unless @portal
 
     @locale = @portal.default_locale
-    if @portal.layout == 'documentation'
-      request.variant = :documentation
-      load_home_data
-    end
+    request.variant = :documentation if @portal.layout == 'documentation'
+    load_home_data
     render 'public/api/v1/portals/show', layout: 'portal', portal: @portal and return
   end
 

app/controllers/public/api/v1/portals/base_controller.rb

@@ -24,7 +24,11 @@ class Public::Api::V1::Portals::BaseController < PublicController
   end
 
   def set_view_variant
-    request.variant = :documentation if @portal_layout == 'documentation' && !@is_plain_layout_enabled
+    request.variant = if @is_plain_layout_enabled
+                        :plain
+                      elsif @portal_layout == 'documentation'
+                        :documentation
+                      end
   end
 
   def portal
@@ -65,6 +69,8 @@ class Public::Api::V1::Portals::BaseController < PublicController
 
   def render_404
     portal
+    # set_locale can render_404 before the child's set_view_variant runs; set it here so plain 404s stay chrome-less
+    set_view_variant
     render 'public/api/v1/portals/error/404', status: :not_found
   end
 

app/controllers/public/api/v1/portals_controller.rb

@@ -7,7 +7,7 @@ class Public::Api::V1::PortalsController < Public::Api::V1::Portals::BaseControl
   before_action :set_portal_layout
   before_action :set_view_variant
   before_action :ensure_portal_feature_enabled
-  before_action :load_home_data, only: [:show], if: -> { @portal_layout == 'documentation' }
+  before_action :load_home_data, only: [:show], unless: -> { @is_plain_layout_enabled }
   layout 'portal'
 
   def show

app/drops/conversation_drop.rb

@@ -1,6 +1,10 @@
 class ConversationDrop < BaseDrop
   include MessageFormatHelper
 
+  def id
+    @obj.try(:display_id)
+  end
+
   def display_id
     @obj.try(:display_id)
   end

app/drops/inbox_drop.rb

@@ -2,4 +2,18 @@ class InboxDrop < BaseDrop
   def name
     @obj.try(:name)
   end
+
+  def business_name
+    @obj.try(:sanitized_business_name)
+  end
+
+  def avatar_url
+    @obj.try(:avatar_url)
+  end
+
+  def email
+    return unless @obj.try(:email?)
+
+    @obj.try(:email_address).presence || @obj.try(:channel).try(:email)
+  end
 end

app/javascript/dashboard/api/helpCenter/articles.js

@@ -17,6 +17,7 @@ class ArticlesAPI extends PortalsAPI {
     categorySlug,
     sort,
     query,
+    signal,
   }) {
     const url = getArticleSearchURL({
       pageNumber,
@@ -30,7 +31,7 @@ class ArticlesAPI extends PortalsAPI {
       host: this.url,
     });
 
-    return axios.get(url);
+    return axios.get(url, { signal });
   }
 
   searchArticles({ portalSlug, query }) {

app/javascript/dashboard/api/specs/article.spec.js

@@ -37,7 +37,8 @@ describe('#PortalAPI', () => {
         authorId: '1',
       });
       expect(axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/portals/room-rental/articles?page=1&locale=en-US&status=published&author_id=1'
+        '/api/v1/portals/room-rental/articles?page=1&locale=en-US&status=published&author_id=1',
+        { signal: undefined }
       );
     });
   });

app/javascript/dashboard/components-next/HelpCenter/ArticleCard/ArticleCard.vue

@@ -1,5 +1,5 @@
 <script setup>
-import { computed } from 'vue';
+import { computed, useTemplateRef } from 'vue';
 import { useToggle } from '@vueuse/core';
 import { useI18n } from 'vue-i18n';
 import { dynamicTime } from 'shared/helpers/timeHelper';
@@ -7,7 +7,9 @@ import {
   ARTICLE_MENU_ITEMS,
   ARTICLE_MENU_OPTIONS,
   ARTICLE_STATUSES,
+  getArticleStatus,
 } from 'dashboard/helper/portalHelper';
+import ArticlePendingChangesPopover from 'dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticlePendingChangesPopover.vue';
 
 import { useMapGetter } from 'dashboard/composables/store.js';
 import { useConfig } from 'dashboard/composables/useConfig';
@@ -53,6 +55,10 @@ const props = defineProps({
     type: Boolean,
     default: false,
   },
+  hasPendingChanges: {
+    type: Boolean,
+    default: false,
+  },
   selectable: {
     type: Boolean,
     default: false,
@@ -68,12 +74,16 @@ const emit = defineEmits([
   'articleAction',
   'toggleSelect',
   'hover',
+  'draftResolved',
+  'draftFailed',
 ]);
 
 const { t } = useI18n();
 
 const [showActionsDropdown, toggleDropdown] = useToggle();
 
+const pendingChangesPopoverRef = useTemplateRef('pendingChangesPopoverRef');
+
 const currentAccountId = useMapGetter('getCurrentAccountId');
 const isFeatureEnabledonAccount = useMapGetter(
   'accounts/isFeatureEnabledonAccount'
@@ -105,7 +115,18 @@ const articleMenuItems = computed(() => {
     .filter(key => key !== 'translate' || isTranslationAvailable.value)
     .map(key => commonItems[key]);
 
-  return [...statusItems, commonItems.delete];
+  const draftItems = props.hasPendingChanges
+    ? [
+        {
+          label: t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.DISCARD_CHANGES'),
+          value: 'discard-draft',
+          action: 'discard-draft',
+          icon: 'i-lucide-undo-2',
+        },
+      ]
+    : [];
+
+  return [...statusItems, ...draftItems, commonItems.delete];
 });
 
 const statusTextColor = computed(() => {
@@ -153,6 +174,12 @@ const lastUpdatedAt = computed(() => {
 
 const handleArticleAction = ({ action, value }) => {
   toggleDropdown(false);
+  // Un-publishing an article with staged edits — confirm apply/discard first;
+  // the popover applies the chosen status itself.
+  if (props.hasPendingChanges && (action === 'draft' || action === 'archive')) {
+    pendingChangesPopoverRef.value?.open(getArticleStatus(value));
+    return;
+  }
   emit('articleAction', { action, value, id: props.id });
 };
 
@@ -184,6 +211,18 @@ const handleClick = id => {
         </span>
       </div>
       <div class="flex items-center gap-2">
+        <span
+          v-if="hasPendingChanges"
+          :title="
+            t(
+              'HELP_CENTER.ARTICLES_PAGE.ARTICLE_CARD.CARD.PENDING_EDITS_TOOLTIP'
+            )
+          "
+          class="text-xs font-medium inline-flex items-center gap-1 h-6 px-2 py-0.5 rounded-md text-n-slate-11 bg-n-alpha-2 whitespace-nowrap shrink-0"
+        >
+          <span class="rounded-full size-1.5 bg-n-amber-9 shrink-0" />
+          {{ t('HELP_CENTER.ARTICLES_PAGE.ARTICLE_CARD.CARD.PENDING_EDITS') }}
+        </span>
         <span
           class="text-xs font-medium inline-flex items-center h-6 px-2 py-0.5 rounded-md bg-n-alpha-2"
           :class="statusTextColor"
@@ -204,9 +243,15 @@ const handleClick = id => {
           <DropdownMenu
             v-if="showActionsDropdown"
             :menu-items="articleMenuItems"
-            class="mt-1 ltr:right-0 rtl:left-0 xl:ltr:left-0 xl:rtl:right-0 top-full"
+            class="mt-1 end-0 top-full w-40"
             @action="handleArticleAction($event)"
           />
+          <ArticlePendingChangesPopover
+            ref="pendingChangesPopoverRef"
+            :article-id="id"
+            @resolved="emit('draftResolved', $event)"
+            @failed="emit('draftFailed', $event)"
+          />
         </div>
       </div>
     </div>

app/javascript/dashboard/components-next/HelpCenter/LocaleCard/LocaleCard.vue

@@ -56,6 +56,9 @@ const localeMenuLabels = computed(() => ({
   'customize-content': t(
     'HELP_CENTER.LOCALES_PAGE.LOCALE_CARD.DROPDOWN_MENU.CUSTOMIZE_CONTENT'
   ),
+  'select-popular-content': t(
+    'HELP_CENTER.LOCALES_PAGE.LOCALE_CARD.DROPDOWN_MENU.SELECT_POPULAR_CONTENT'
+  ),
   delete: t('HELP_CENTER.LOCALES_PAGE.LOCALE_CARD.DROPDOWN_MENU.DELETE'),
 }));
 

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleDiffPanel.vue

@@ -0,0 +1,173 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { vOnClickOutside } from '@vueuse/components';
+import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
+import MessageFormatter from 'shared/helpers/MessageFormatter';
+import {
+  renderInlineDiff,
+  buildDiffBlocks,
+} from 'dashboard/helper/articleDiffHelper';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import TeleportWithDirection from 'dashboard/components-next/TeleportWithDirection.vue';
+
+const props = defineProps({
+  article: {
+    type: Object,
+    default: () => ({}),
+  },
+});
+
+const isOpen = defineModel({ type: Boolean, default: false });
+
+const { t } = useI18n();
+
+const liveTitle = computed(() => props.article?.title ?? '');
+const liveContent = computed(() => props.article?.content ?? '');
+const draftTitle = computed(() => props.article?.draftTitle ?? liveTitle.value);
+const draftContent = computed(
+  () => props.article?.draftContent ?? liveContent.value
+);
+
+const titleChanged = computed(() => liveTitle.value !== draftTitle.value);
+const titleDiff = computed(() =>
+  renderInlineDiff(liveTitle.value, draftTitle.value)
+);
+
+const contentBlocks = computed(() =>
+  buildDiffBlocks(liveContent.value, draftContent.value)
+);
+const contentChanged = computed(() =>
+  contentBlocks.value.some(block => block.type !== 'equal')
+);
+
+// HC tables store per-column widths (px, 0 = unset) in this marker, which the
+// formatter strips. Re-apply them as a fixed-layout <colgroup>, defaulting
+// unsized columns so they don't collapse.
+const COLWIDTHS_RE = /<!--cw-colwidths:([\d,]+)-->/;
+const DEFAULT_COL_WIDTH = 50;
+
+const applyColumnWidths = (html, widths) => {
+  const doc = new DOMParser().parseFromString(html, 'text/html');
+  const table = doc.body.querySelector('table');
+  if (!table) return html;
+
+  const sized = widths.map(width => (width > 0 ? width : DEFAULT_COL_WIDTH));
+  const colgroup = doc.createElement('colgroup');
+  sized.forEach(width => {
+    const col = doc.createElement('col');
+    col.style.width = `${width}px`;
+    colgroup.appendChild(col);
+  });
+  table.insertBefore(colgroup, table.firstChild);
+
+  table.style.tableLayout = 'fixed';
+  table.style.width = `${sized.reduce((sum, width) => sum + width, 0)}px`;
+  return doc.body.innerHTML;
+};
+
+const renderMarkdown = markdown => {
+  if (!markdown) return '';
+  const html = new MessageFormatter(markdown).formattedMessage;
+  const match = markdown.match(COLWIDTHS_RE);
+  return match
+    ? applyColumnWidths(html, match[1].split(',').map(Number))
+    : html;
+};
+
+const blockClass = type => {
+  if (type === 'added') {
+    return 'border-n-teal-9 bg-n-teal-2';
+  }
+  if (type === 'removed') {
+    return 'border-n-ruby-9 bg-n-ruby-2 line-through decoration-n-ruby-9/50';
+  }
+  return 'border-transparent';
+};
+
+const close = () => {
+  isOpen.value = false;
+};
+
+const dismissOnClickOutside = [close, { ignore: ['[data-diff-toggle]'] }];
+
+useKeyboardEvents({ Escape: { action: close, allowOnFocusedInput: true } });
+</script>
+
+<template>
+  <TeleportWithDirection to="body">
+    <Transition
+      enter-active-class="transition-transform duration-200 ease-in-out"
+      leave-active-class="transition-transform duration-200 ease-in-out"
+      enter-from-class="ltr:translate-x-full rtl:-translate-x-full"
+      enter-to-class="ltr:translate-x-0 rtl:-translate-x-0"
+      leave-from-class="ltr:translate-x-0 rtl:-translate-x-0"
+      leave-to-class="ltr:translate-x-full rtl:-translate-x-full"
+    >
+      <aside
+        v-if="isOpen"
+        v-on-click-outside="dismissOnClickOutside"
+        class="fixed inset-y-0 z-40 flex flex-col w-full shadow-2xl end-0 max-w-lg bg-n-solid-2 ltr:border-l rtl:border-r border-n-weak"
+      >
+        <header
+          class="flex items-start justify-between gap-3 px-6 py-4 border-b shrink-0 border-n-weak bg-n-solid-1"
+        >
+          <div class="flex flex-col gap-1 min-w-0">
+            <div class="flex items-center gap-2">
+              <span class="size-2 rounded-full bg-n-amber-9 shrink-0" />
+              <h3 class="text-base font-medium leading-6 text-n-slate-12">
+                {{ t('HELP_CENTER.EDIT_ARTICLE_PAGE.DIFF_DIALOG.TITLE') }}
+              </h3>
+            </div>
+            <p class="text-sm text-n-slate-11">
+              {{ t('HELP_CENTER.EDIT_ARTICLE_PAGE.DIFF_DIALOG.DESCRIPTION') }}
+            </p>
+          </div>
+          <Button
+            icon="i-lucide-x"
+            variant="ghost"
+            color="slate"
+            size="sm"
+            class="shrink-0 hover:text-n-slate-11"
+            @click="close"
+          />
+        </header>
+
+        <div
+          class="flex flex-col flex-1 min-h-0 gap-4 px-6 pt-4 pb-6 overflow-y-auto"
+        >
+          <!-- eslint-disable vue/no-v-html -->
+          <div
+            v-if="titleChanged"
+            class="flex flex-col gap-1.5 border-s-[3px] border-transparent ps-3"
+          >
+            <span
+              class="text-[11px] font-medium tracking-wide uppercase text-n-slate-10"
+            >
+              {{ t('HELP_CENTER.EDIT_ARTICLE_PAGE.DIFF_DIALOG.TITLE_LABEL') }}
+            </span>
+            <h1
+              class="text-lg font-semibold leading-snug text-n-slate-12"
+              v-html="titleDiff"
+            />
+          </div>
+
+          <div
+            v-if="contentChanged"
+            class="flex flex-col gap-1 [&_table]:w-full [&_table]:border-collapse [&_th]:border [&_td]:border [&_th]:border-n-weak [&_td]:border-n-weak [&_th]:p-2 [&_td]:p-2 [&_th]:bg-n-alpha-1 [&_th]:text-start [&_td]:align-top"
+          >
+            <div
+              v-for="(block, index) in contentBlocks"
+              :key="index"
+              class="px-3 py-1.5 overflow-x-auto text-sm leading-relaxed break-words border-s-[3px] rounded-e-md text-n-slate-12 prose-sm prose dark:prose-invert max-w-none [&_p]:my-0 [&>:first-child]:mt-0 [&>:last-child]:mb-0"
+              :class="blockClass(block.type)"
+              v-html="renderMarkdown(block.md)"
+            />
+          </div>
+          <!-- eslint-enable vue/no-v-html -->
+        </div>
+      </aside>
+    </Transition>
+  </TeleportWithDirection>
+</template>

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditor.vue

@@ -1,6 +1,6 @@
 <script setup>
-import { ref, computed, watch } from 'vue';
-import { debounce } from '@chatwoot/utils';
+import { ref, computed, watch, onBeforeUnmount } from 'vue';
+import { useTimeoutFn } from '@vueuse/core';
 import { useI18n } from 'vue-i18n';
 import { ARTICLE_EDITOR_MENU_OPTIONS } from 'dashboard/constants/editor';
 
@@ -9,6 +9,7 @@ import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
 import FullEditor from 'dashboard/components/widgets/WootWriter/FullEditor.vue';
 import ArticleEditorHeader from 'dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditorHeader.vue';
 import ArticleEditorControls from 'dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditorControls.vue';
+import ArticleDiffPanel from 'dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleDiffPanel.vue';
 
 const props = defineProps({
   article: {
@@ -38,32 +39,75 @@ const { t } = useI18n();
 
 const isNewArticle = computed(() => !props.article?.id);
 
-const localTitle = ref(props.article?.title ?? '');
-const localContent = ref(props.article?.content ?? '');
+// Prefer the draft; `??` keeps a deliberately-cleared empty string instead of
+// falling back to the live value.
+const effectiveTitle = () =>
+  props.article?.draftTitle ?? props.article?.title ?? '';
+const effectiveContent = () =>
+  props.article?.draftContent ?? props.article?.content ?? '';
 
-// Sync local state when navigating to a different article or on initial fetch
+const hasPendingChanges = computed(
+  () => props.article?.draftTitle != null || props.article?.draftContent != null
+);
+
+const localTitle = ref(effectiveTitle());
+const localContent = ref(effectiveContent());
+
+const isDiffPanelOpen = ref(false);
+
+// Autosave 500ms after the last edit. It sends both title and content so an
+// edit to one never drops a recent edit to the other. `stop` cancels a queued
+// save; `isPending` tells the header to wait before allowing a publish.
+const {
+  isPending: isSaving,
+  start: debouncedSave,
+  stop: cancelSave,
+} = useTimeoutFn(
+  () =>
+    emit('saveArticle', {
+      title: localTitle.value,
+      content: localContent.value,
+    }),
+  500,
+  { immediate: false }
+);
+
+const syncLocalState = () => {
+  cancelSave();
+  localTitle.value = effectiveTitle();
+  localContent.value = effectiveContent();
+};
+
+// Reseed on article switch or once a draft is published/discarded; close the
+// diff panel in the latter case since there's nothing left to compare.
 watch(
-  () => props.article?.id,
-  newId => {
-    if (newId) {
-      localTitle.value = props.article?.title ?? '';
-      localContent.value = props.article?.content ?? '';
-    }
+  [() => props.article?.id, hasPendingChanges],
+  ([id, pending], [prevId, prevPending]) => {
+    if ((id && id !== prevId) || (prevPending && !pending)) syncLocalState();
+    if (prevPending && !pending) isDiffPanelOpen.value = false;
   }
 );
 
-const debouncedSave = debounce(value => emit('saveArticle', value), 500, false);
-
-const handleSave = value => {
+const scheduleSave = () => {
   if (isNewArticle.value) return;
-  debouncedSave(value);
+  debouncedSave();
 };
 
+// Flush a queued save on unmount so leaving the editor doesn't drop the last edit.
+onBeforeUnmount(() => {
+  if (isNewArticle.value || !isSaving.value) return;
+  cancelSave();
+  emit('saveArticle', {
+    title: localTitle.value,
+    content: localContent.value,
+  });
+});
+
 const articleTitle = computed({
   get: () => localTitle.value,
   set: value => {
     localTitle.value = value;
-    handleSave({ title: value });
+    scheduleSave();
   },
 });
 
@@ -71,7 +115,7 @@ const articleContent = computed({
   get: () => localContent.value,
   set: content => {
     localContent.value = content;
-    handleSave({ content });
+    scheduleSave();
   },
 });
 
@@ -108,9 +152,13 @@ const handleCreateArticle = event => {
         :is-saved="isSaved"
         :status="article.status"
         :article-id="article.id"
+        :pending-changes="hasPendingChanges"
+        :is-saving="isSaving"
         @go-back="onClickGoBack"
         @preview-article="previewArticle"
+        @show-diff="isDiffPanelOpen = !isDiffPanelOpen"
       />
+      <ArticleDiffPanel v-model="isDiffPanelOpen" :article="article" />
     </template>
     <template #content>
       <div class="flex flex-col gap-3 pl-4 mb-3 rtl:pr-3 rtl:pl-0">

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditorHeader.vue

@@ -1,8 +1,8 @@
 <script setup>
-import { computed, ref } from 'vue';
+import { computed, ref, useTemplateRef } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { useRoute } from 'vue-router';
-import { useStore } from 'dashboard/composables/store.js';
+import { useStore, useMapGetter } from 'dashboard/composables/store.js';
 import { useAlert, useTrack } from 'dashboard/composables';
 import { PORTALS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 import { OnClickOutside } from '@vueuse/components';
@@ -17,6 +17,7 @@ import wootConstants from 'dashboard/constants/globals';
 import ButtonGroup from 'dashboard/components-next/buttonGroup/ButtonGroup.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+import ArticlePendingChangesPopover from 'dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticlePendingChangesPopover.vue';
 
 const props = defineProps({
   isUpdating: {
@@ -35,9 +36,17 @@ const props = defineProps({
     type: Number,
     default: 0,
   },
+  pendingChanges: {
+    type: Boolean,
+    default: false,
+  },
+  isSaving: {
+    type: Boolean,
+    default: false,
+  },
 });
 
-const emit = defineEmits(['goBack', 'previewArticle']);
+const emit = defineEmits(['goBack', 'previewArticle', 'showDiff']);
 
 const { t } = useI18n();
 const store = useStore();
@@ -49,9 +58,30 @@ const { ARTICLE_STATUS_TYPES } = wootConstants;
 
 const showArticleActionMenu = ref(false);
 
+const pendingChangesPopoverRef = useTemplateRef('pendingChangesPopoverRef');
+
+// Per-article update flag the store already maintains.
+const articleUiFlags = useMapGetter('articles/uiFlags');
+const isUpdatingArticle = computed(
+  () => articleUiFlags.value(props.articleId).isUpdating
+);
+
+// Publishing while a save is still in flight would promote a stale draft, so we show an alert
+const blockedWhileSaving = () => {
+  if (!props.isSaving && !isUpdatingArticle.value) return false;
+  useAlert(t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.SAVE_IN_PROGRESS'));
+  return true;
+};
+
+const isPublished = computed(() => props.status === ARTICLE_STATUSES.PUBLISHED);
+
+const hasPendingChanges = computed(
+  () => isPublished.value && props.pendingChanges
+);
+
 const articleMenuItems = computed(() => {
   const statusOptions = ARTICLE_EDITOR_STATUS_OPTIONS[props.status] ?? [];
-  return statusOptions.map(option => {
+  const items = statusOptions.map(option => {
     const { label, value, icon } = ARTICLE_MENU_ITEMS[option];
     return {
       label: t(label),
@@ -60,6 +90,17 @@ const articleMenuItems = computed(() => {
       icon,
     };
   });
+
+  if (hasPendingChanges.value) {
+    items.push({
+      label: t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.DISCARD_CHANGES'),
+      value: 'discard-draft',
+      action: 'discard-draft',
+      icon: 'i-lucide-undo-2',
+    });
+  }
+
+  return items;
 });
 
 const statusText = computed(() =>
@@ -85,8 +126,9 @@ const getStatusMessage = (status, isSuccess) => {
     : '';
 };
 
-const updateArticleStatus = async ({ value }) => {
-  showArticleActionMenu.value = false;
+// Pass draftAction (publishDraft/discardDraft) to resolve a draft in the same
+// update; omit it for a plain status change.
+const performStatusUpdate = async (value, draftAction) => {
   const status = getArticleStatus(value);
   if (status === ARTICLE_STATUS_TYPES.PUBLISH) {
     isArticlePublishing.value = true;
@@ -94,7 +136,7 @@ const updateArticleStatus = async ({ value }) => {
   const { portalSlug } = route.params;
 
   try {
-    await store.dispatch('articles/update', {
+    await store.dispatch(`articles/${draftAction ?? 'update'}`, {
       portalSlug,
       articleId: props.articleId,
       status,
@@ -107,12 +149,100 @@ const updateArticleStatus = async ({ value }) => {
     } else if (status === ARTICLE_STATUS_TYPES.PUBLISH) {
       useTrack(PORTALS_EVENTS.PUBLISH_ARTICLE);
     }
-    isArticlePublishing.value = false;
   } catch (error) {
     useAlert(error?.message ?? getStatusMessage(status, false));
+  } finally {
     isArticlePublishing.value = false;
   }
 };
+
+const updateArticleStatus = ({ value }) => {
+  showArticleActionMenu.value = false;
+  // Leaving published with unsaved draft edits — ask whether to apply or discard
+  // first; the popover applies the status itself once resolved.
+  if (hasPendingChanges.value) {
+    pendingChangesPopoverRef.value?.open(getArticleStatus(value));
+    return;
+  }
+  performStatusUpdate(value);
+};
+
+const publishDraftChanges = async () => {
+  isArticlePublishing.value = true;
+  const { portalSlug } = route.params;
+  try {
+    await store.dispatch('articles/publishDraft', {
+      portalSlug,
+      articleId: props.articleId,
+    });
+    useAlert(t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH_CHANGES_SUCCESS'));
+    useTrack(PORTALS_EVENTS.PUBLISH_ARTICLE);
+  } catch (error) {
+    useAlert(
+      error?.message ??
+        t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH_CHANGES_ERROR')
+    );
+  } finally {
+    isArticlePublishing.value = false;
+  }
+};
+
+const discardDraftChanges = async () => {
+  const { portalSlug } = route.params;
+  try {
+    await store.dispatch('articles/discardDraft', {
+      portalSlug,
+      articleId: props.articleId,
+    });
+    useAlert(t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.DISCARD_CHANGES_SUCCESS'));
+  } catch (error) {
+    useAlert(
+      error?.message ??
+        t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.DISCARD_CHANGES_ERROR')
+    );
+  }
+};
+
+const onPrimaryAction = () => {
+  if (blockedWhileSaving()) return;
+  if (hasPendingChanges.value) {
+    publishDraftChanges();
+  } else if (props.pendingChanges) {
+    // Promote leftover draft edits on publish instead of republishing stale content.
+    performStatusUpdate(ARTICLE_STATUSES.PUBLISHED, 'publishDraft');
+  } else {
+    updateArticleStatus({ value: ARTICLE_STATUSES.PUBLISHED });
+  }
+};
+
+const onMenuAction = event => {
+  showArticleActionMenu.value = false;
+  // Don't resolve a draft while an autosave is still in flight — it could land
+  // after and recreate the draft we just discarded/applied.
+  if (blockedWhileSaving()) return;
+  if (event.action === 'discard-draft') {
+    discardDraftChanges();
+  } else {
+    updateArticleStatus(event);
+  }
+};
+
+// The popover applies the draft + status itself; we just surface the outcome.
+const onDraftResolved = status => {
+  useAlert(getStatusMessage(status, true));
+  if (status === ARTICLE_STATUS_TYPES.ARCHIVE) {
+    useTrack(PORTALS_EVENTS.ARCHIVE_ARTICLE, { uiFrom: 'header' });
+  } else if (status === ARTICLE_STATUS_TYPES.PUBLISH) {
+    useTrack(PORTALS_EVENTS.PUBLISH_ARTICLE);
+  }
+};
+
+const onDraftFailed = error => {
+  useAlert(
+    error?.message ??
+      t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH_CHANGES_ERROR')
+  );
+};
 </script>
 
 <template>
@@ -127,13 +257,24 @@ const updateArticleStatus = async ({ value }) => {
       @click="onClickGoBack"
     />
     <div class="flex items-center gap-4">
+      <button
+        v-if="hasPendingChanges"
+        type="button"
+        data-diff-toggle
+        :title="t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.VIEW_CHANGES')"
+        class="flex items-center gap-1.5 px-2 py-1 text-xs font-medium transition-colors rounded-lg cursor-pointer text-n-amber-11 bg-n-amber-3 outline outline-1 outline-n-amber-5 hover:bg-n-amber-4"
+        @click="emit('showDiff')"
+      >
+        <span class="rounded-full size-1.5 bg-n-amber-9 shrink-0" />
+        {{ t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PENDING_CHANGES') }}
+      </button>
       <span
         v-if="isUpdating || isSaved"
         class="text-xs font-medium transition-all duration-300 text-n-slate-11"
       >
         {{ statusText }}
       </span>
-      <div class="flex items-center gap-2">
+      <div class="relative flex items-center gap-2">
         <Button
           :label="t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PREVIEW')"
           color="slate"
@@ -143,17 +284,21 @@ const updateArticleStatus = async ({ value }) => {
         />
         <ButtonGroup class="flex items-center">
           <Button
-            :label="t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH')"
+            :label="
+              hasPendingChanges
+                ? t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH_CHANGES')
+                : t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH')
+            "
             size="sm"
             class="ltr:rounded-r-none rtl:rounded-l-none"
             no-animation
             :is-loading="isArticlePublishing"
             :disabled="
-              status === ARTICLE_STATUSES.PUBLISHED ||
               !articleId ||
-              isArticlePublishing
+              isArticlePublishing ||
+              (isPublished && !hasPendingChanges)
             "
-            @click="updateArticleStatus({ value: ARTICLE_STATUSES.PUBLISHED })"
+            @click="onPrimaryAction"
           />
           <div class="relative">
             <OnClickOutside @trigger="showArticleActionMenu = false">
@@ -169,11 +314,17 @@ const updateArticleStatus = async ({ value }) => {
                 v-if="showArticleActionMenu"
                 :menu-items="articleMenuItems"
                 class="mt-2 ltr:right-0 rtl:left-0 top-full"
-                @action="updateArticleStatus($event)"
+                @action="onMenuAction($event)"
               />
             </OnClickOutside>
           </div>
         </ButtonGroup>
+        <ArticlePendingChangesPopover
+          ref="pendingChangesPopoverRef"
+          :article-id="articleId"
+          @resolved="onDraftResolved"
+          @failed="onDraftFailed"
+        />
       </div>
     </div>
   </div>

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticlePendingChangesPopover.vue

@@ -0,0 +1,132 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useRoute } from 'vue-router';
+import { useStore, useMapGetter } from 'dashboard/composables/store';
+import { onKeyStroke } from '@vueuse/core';
+import { vOnClickOutside } from '@vueuse/components';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  articleId: {
+    type: Number,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['resolved', 'failed']);
+
+const { t } = useI18n();
+const store = useStore();
+const route = useRoute();
+
+const isOpen = ref(false);
+const requestedStatus = ref(null);
+// Which button is in flight, so only that one shows the spinner.
+const activeAction = ref(null);
+
+const articleUiFlags = useMapGetter('articles/uiFlags');
+const isLoading = computed(
+  () => articleUiFlags.value(props.articleId).isUpdating
+);
+
+// Open the confirmation for a target status; resolving it also applies that status.
+const open = status => {
+  requestedStatus.value = status;
+  activeAction.value = null;
+  isOpen.value = true;
+};
+
+const close = () => {
+  isOpen.value = false;
+};
+
+// Don't let a click-outside or Escape dismiss the popover mid-action.
+const dismiss = () => {
+  if (!isLoading.value) close();
+};
+
+const resolve = async draftAction => {
+  activeAction.value = draftAction === 'publishDraft' ? 'apply' : 'discard';
+  try {
+    await store.dispatch(`articles/${draftAction}`, {
+      portalSlug: route.params.portalSlug,
+      articleId: props.articleId,
+      status: requestedStatus.value,
+    });
+    emit('resolved', requestedStatus.value);
+    close();
+  } catch (error) {
+    emit('failed', error);
+  }
+};
+
+const onApply = () => resolve('publishDraft');
+const onDiscard = () => resolve('discardDraft');
+
+onKeyStroke('Escape', () => {
+  if (isOpen.value) dismiss();
+});
+
+defineExpose({ open, close });
+</script>
+
+<template>
+  <div
+    v-show="isOpen"
+    v-on-click-outside="dismiss"
+    class="absolute z-50 flex flex-col gap-4 p-4 mt-2 outline outline-1 shadow-lg w-96 end-0 top-full rounded-xl bg-n-alpha-3 backdrop-blur-[100px] outline-n-container"
+  >
+    <div class="flex items-start justify-between gap-2">
+      <div class="flex flex-col gap-1">
+        <h3 class="text-base font-medium text-n-slate-12">
+          {{ t('HELP_CENTER.EDIT_ARTICLE_PAGE.PENDING_CHANGES_POPOVER.TITLE') }}
+        </h3>
+        <p class="mb-0 text-sm text-n-slate-11">
+          {{
+            t(
+              'HELP_CENTER.EDIT_ARTICLE_PAGE.PENDING_CHANGES_POPOVER.DESCRIPTION'
+            )
+          }}
+        </p>
+      </div>
+      <Button
+        icon="i-lucide-x"
+        variant="ghost"
+        color="slate"
+        size="xs"
+        class="shrink-0 -me-1 -mt-1"
+        :disabled="isLoading"
+        @click="close"
+      />
+    </div>
+    <div class="flex items-center justify-between gap-2">
+      <Button
+        type="button"
+        variant="faded"
+        color="ruby"
+        size="sm"
+        class="flex-1"
+        :is-loading="isLoading && activeAction === 'discard'"
+        :disabled="isLoading"
+        :label="
+          t('HELP_CENTER.EDIT_ARTICLE_PAGE.PENDING_CHANGES_POPOVER.DISCARD')
+        "
+        @click="onDiscard"
+      />
+      <Button
+        type="button"
+        color="blue"
+        size="sm"
+        class="flex-1"
+        :is-loading="isLoading && activeAction === 'apply'"
+        :disabled="isLoading"
+        :label="
+          t('HELP_CENTER.EDIT_ARTICLE_PAGE.PENDING_CHANGES_POPOVER.APPLY')
+        "
+        @click="onApply"
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticlePage/ArticleList.vue

@@ -5,8 +5,12 @@ import { useRouter, useRoute } from 'vue-router';
 import { useI18n } from 'vue-i18n';
 import { useAlert, useTrack } from 'dashboard/composables';
 import { PORTALS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
-import { getArticleStatus } from 'dashboard/helper/portalHelper.js';
+import {
+  getArticleStatus,
+  ARTICLE_STATUSES,
+} from 'dashboard/helper/portalHelper.js';
 import wootConstants from 'dashboard/constants/globals';
+import { hasPendingChanges } from 'dashboard/helper/articleDiffHelper';
 
 import ArticleCard from 'dashboard/components-next/HelpCenter/ArticleCard/ArticleCard.vue';
 import DraggableReorderList from 'dashboard/components-next/DraggableReorderList/DraggableReorderList.vue';
@@ -145,6 +149,24 @@ const updateArticlesMeta = () => {
   });
 };
 
+const refreshArticleMeta = async () => {
+  await updateArticlesMeta();
+  await updatePortalMeta();
+};
+
+// The card's pending-changes popover applies the status itself; surface the result.
+const onDraftResolved = status => {
+  useAlert(getStatusMessage(status, true));
+  refreshArticleMeta();
+};
+
+const onDraftFailed = error => {
+  useAlert(
+    error?.message ||
+      t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH_CHANGES_ERROR')
+  );
+};
+
 const handleArticleAction = async (action, { status, id }) => {
   const { portalSlug } = route.params;
   try {
@@ -154,6 +176,14 @@ const handleArticleAction = async (action, { status, id }) => {
         articleId: id,
       });
       useAlert(t('HELP_CENTER.DELETE_ARTICLE.API.SUCCESS_MESSAGE'));
+    } else if (action === 'discard-draft') {
+      await store.dispatch('articles/discardDraft', {
+        portalSlug,
+        articleId: id,
+      });
+      useAlert(
+        t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.DISCARD_CHANGES_SUCCESS')
+      );
     } else {
       await store.dispatch('articles/update', {
         portalSlug,
@@ -168,15 +198,16 @@ const handleArticleAction = async (action, { status, id }) => {
         useTrack(PORTALS_EVENTS.PUBLISH_ARTICLE);
       }
     }
-    await updateArticlesMeta();
-    await updatePortalMeta();
+    await refreshArticleMeta();
   } catch (error) {
-    const errorMessage =
-      error?.message ||
-      (action === 'delete'
-        ? t('HELP_CENTER.DELETE_ARTICLE.API.ERROR_MESSAGE')
-        : getStatusMessage(status, false));
-    useAlert(errorMessage);
+    const fallbackMessage =
+      {
+        delete: t('HELP_CENTER.DELETE_ARTICLE.API.ERROR_MESSAGE'),
+        'discard-draft': t(
+          'HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.DISCARD_CHANGES_ERROR'
+        ),
+      }[action] ?? getStatusMessage(status, false);
+    useAlert(error?.message || fallbackMessage);
   }
 };
 
@@ -210,10 +241,15 @@ const updateArticle = ({ action, value, id }) => {
         :views="item.views || 0"
         :updated-at="item.updatedAt"
         :is-selected="selectedArticleIds.has(item.id)"
+        :has-pending-changes="
+          item.status === ARTICLE_STATUSES.PUBLISHED && hasPendingChanges(item)
+        "
         selectable
         :show-selection-control="shouldShowSelectionControl(item.id)"
         @open-article="openArticle"
         @article-action="updateArticle"
+        @draft-resolved="onDraftResolved"
+        @draft-failed="onDraftFailed"
         @toggle-select="emit('toggleSelect', $event)"
         @hover="isHovered => handleCardHover(isHovered, item.id)"
       />

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticlePage/ArticlesPage.vue

@@ -3,10 +3,15 @@ import { ref, computed, watch } from 'vue';
 import { useRouter, useRoute } from 'vue-router';
 import { useI18n } from 'vue-i18n';
 import { OnClickOutside } from '@vueuse/components';
-import { useMapGetter } from 'dashboard/composables/store.js';
+import { useStore, useMapGetter } from 'dashboard/composables/store.js';
 import { useConfig } from 'dashboard/composables/useConfig';
 import { debounce } from '@chatwoot/utils';
-import { ARTICLE_TABS, CATEGORY_ALL } from 'dashboard/helper/portalHelper';
+import {
+  ARTICLE_TABS,
+  CATEGORY_ALL,
+  ARTICLE_STATUSES,
+} from 'dashboard/helper/portalHelper';
+import { hasPendingChanges } from 'dashboard/helper/articleDiffHelper';
 import { FEATURE_FLAGS } from 'dashboard/featureFlags';
 import { useAlert } from 'dashboard/composables';
 import articlesAPI from 'dashboard/api/helpCenter/articles';
@@ -60,6 +65,7 @@ const emit = defineEmits([
 
 const router = useRouter();
 const route = useRoute();
+const store = useStore();
 const { t } = useI18n();
 
 const isSwitchingPortal = useMapGetter('portals/isSwitchingPortal');
@@ -227,15 +233,46 @@ const onBulkActionSuccess = message => {
 };
 
 const bulkUpdateStatus = async status => {
+  const selectedIds = [...selectedArticleIds.value];
+  const { portalSlug } = route.params;
+
+  const pendingIds = props.articles
+    .filter(
+      article =>
+        selectedIds.includes(article.id) &&
+        article.status === ARTICLE_STATUSES.PUBLISHED &&
+        hasPendingChanges(article)
+    )
+    .map(article => article.id);
+
+  // Publish promotes each pending draft; other status changes skip them.
+  const isPublishing = status === ARTICLE_STATUSES.PUBLISHED;
+  const draftIds = isPublishing ? pendingIds : [];
+  const skippedCount = isPublishing ? 0 : pendingIds.length;
+  const articleIds = selectedIds.filter(id => !pendingIds.includes(id));
+
+  if (!articleIds.length && !draftIds.length) {
+    useAlert(t('HELP_CENTER.ARTICLES_PAGE.BULK_ACTIONS.STATUS_SKIPPED_ALL'));
+    return;
+  }
+
   try {
-    await articlesAPI.bulkUpdateStatus({
-      portalSlug: route.params.portalSlug,
-      articleIds: [...selectedArticleIds.value],
-      status,
-    });
+    if (articleIds.length) {
+      await articlesAPI.bulkUpdateStatus({ portalSlug, articleIds, status });
+    }
+    await Promise.all(
+      draftIds.map(articleId =>
+        store.dispatch('articles/publishDraft', { portalSlug, articleId })
+      )
+    );
     onBulkActionSuccess(
       t('HELP_CENTER.ARTICLES_PAGE.BULK_ACTIONS.STATUS_SUCCESS')
     );
+    if (skippedCount) {
+      useAlert(
+        t('HELP_CENTER.ARTICLES_PAGE.BULK_ACTIONS.STATUS_SKIPPED', skippedCount)
+      );
+    }
   } catch (error) {
     useAlert(
       error?.message || t('HELP_CENTER.ARTICLES_PAGE.BULK_ACTIONS.STATUS_ERROR')

app/javascript/dashboard/components-next/HelpCenter/Pages/LocalePage/LocaleList.vue

@@ -2,6 +2,7 @@
 import { ref } from 'vue';
 import LocaleCard from 'dashboard/components-next/HelpCenter/LocaleCard/LocaleCard.vue';
 import LocaleContentDialog from 'dashboard/components-next/HelpCenter/Pages/LocalePage/LocaleContentDialog.vue';
+import PopularContentDialog from 'dashboard/components-next/HelpCenter/Pages/LocalePage/PopularContentDialog.vue';
 import { useStore } from 'dashboard/composables/store';
 import { useAlert, useTrack } from 'dashboard/composables';
 import { useUISettings } from 'dashboard/composables/useUISettings';
@@ -26,6 +27,7 @@ const route = useRoute();
 const { uiSettings, updateUISettings } = useUISettings();
 
 const contentDialogRef = ref(null);
+const popularContentDialogRef = ref(null);
 
 const isLocaleDefault = code => {
   return props.portal?.meta?.default_locale === code;
@@ -154,6 +156,8 @@ const handleAction = ({ action }, localeCode) => {
     publishLocale({ localeCode: localeCode });
   } else if (action === 'customize-content') {
     contentDialogRef.value.openForLocale(localeCode);
+  } else if (action === 'select-popular-content') {
+    popularContentDialogRef.value.openForLocale(localeCode);
   } else if (action === 'delete') {
     deletePortalLocale({ localeCode: localeCode });
   }
@@ -174,5 +178,6 @@ const handleAction = ({ action }, localeCode) => {
       @action="handleAction($event, locale.code)"
     />
     <LocaleContentDialog ref="contentDialogRef" :portal="portal" />
+    <PopularContentDialog ref="popularContentDialogRef" :portal="portal" />
   </ul>
 </template>

app/javascript/dashboard/components-next/HelpCenter/Pages/LocalePage/PopularContentDialog.vue

@@ -0,0 +1,235 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useDebounceFn } from '@vueuse/core';
+import { useStore } from 'dashboard/composables/store';
+import { useAlert } from 'dashboard/composables';
+import { useAbortableRequest } from 'dashboard/composables/useAbortableRequest';
+import categoriesAPI from 'dashboard/api/helpCenter/categories';
+import articlesAPI from 'dashboard/api/helpCenter/articles';
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import ReorderableMultiSelect from 'dashboard/components-next/combobox/ReorderableMultiSelect.vue';
+
+const props = defineProps({
+  portal: {
+    type: Object,
+    default: () => ({}),
+  },
+});
+
+const MAX_CATEGORIES = 3;
+const MAX_ARTICLES = 6;
+const KEY = 'HELP_CENTER.LOCALES_PAGE.POPULAR_CONTENT_DIALOG';
+
+const { t } = useI18n();
+const store = useStore();
+
+const dialogRef = ref(null);
+const activeLocale = ref('');
+// One flag per picker so each shows its skeleton until its own data loads.
+const categoriesLoading = ref(false);
+const { run: runArticleRequest, isPending: articlesLoading } =
+  useAbortableRequest();
+
+const categoryOptions = ref([]);
+const selectedCategoryIds = ref([]);
+
+// Articles are searched server-side, so cache options for selected items that
+// fall outside the current results.
+const articleResults = ref([]);
+const articleOptionById = ref({});
+const selectedArticleIds = ref([]);
+
+const popularContent = computed(
+  () => props.portal?.config?.popular_content || {}
+);
+
+const articleOptions = computed(() => {
+  const options = new Map();
+  selectedArticleIds.value.forEach(id => {
+    if (articleOptionById.value[id])
+      options.set(id, articleOptionById.value[id]);
+  });
+  articleResults.value.forEach(option => options.set(option.value, option));
+  return [...options.values()];
+});
+
+const toArticleOption = article => ({
+  value: article.id,
+  label: article.title,
+  subtitle: t(`${KEY}.ARTICLES.IN_CATEGORY`, {
+    category: article.category?.name || t(`${KEY}.ARTICLES.UNCATEGORIZED`),
+  }),
+});
+
+const fetchCategories = async localeCode => {
+  const {
+    data: { payload },
+  } = await categoriesAPI.get({
+    portalSlug: props.portal?.slug,
+    locale: localeCode,
+  });
+  return payload.map(category => ({
+    value: category.id,
+    label: category.name,
+    subtitle: t(`${KEY}.CATEGORIES.ARTICLES_COUNT`, {
+      count: category.meta?.articles_count || 0,
+    }),
+    icon: category.icon,
+    iconColor: category.icon_color,
+  }));
+};
+
+const requestArticles = async (query, signal) => {
+  const { data } = await articlesAPI.getArticles({
+    pageNumber: 1,
+    portalSlug: props.portal?.slug,
+    locale: activeLocale.value,
+    status: 'published',
+    query,
+    signal,
+  });
+  articleResults.value = data.payload.map(article => {
+    const option = toArticleOption(article);
+    articleOptionById.value[article.id] = option;
+    return option;
+  });
+};
+
+const searchArticles = (query = '') =>
+  runArticleRequest(signal => requestArticles(query, signal));
+
+const onArticleSearch = useDebounceFn(searchArticles, 300);
+
+// Resolve options for pre-selected articles that aren't in the current results.
+const cacheSelectedArticleOptions = async () => {
+  const unknownIds = selectedArticleIds.value.filter(
+    id => !articleOptionById.value[id]
+  );
+  await Promise.all(
+    unknownIds.map(async id => {
+      try {
+        const { data } = await articlesAPI.getArticle({
+          id,
+          portalSlug: props.portal?.slug,
+        });
+        articleOptionById.value[id] = toArticleOption(data.payload);
+      } catch {
+        // Deleted since it was picked; leave it for the id fallback.
+      }
+    })
+  );
+};
+
+const loadCategories = async localeCode => {
+  categoriesLoading.value = true;
+  try {
+    const options = await fetchCategories(localeCode);
+    // Reopened for another locale mid-flight; drop the stale response.
+    if (localeCode !== activeLocale.value) return;
+    categoryOptions.value = options;
+  } catch (error) {
+    useAlert(error?.message || t(`${KEY}.API.ERROR_MESSAGE`));
+  } finally {
+    if (localeCode === activeLocale.value) categoriesLoading.value = false;
+  }
+};
+
+const loadArticles = async () => {
+  try {
+    await runArticleRequest(signal =>
+      Promise.all([cacheSelectedArticleOptions(), requestArticles('', signal)])
+    );
+  } catch (error) {
+    useAlert(error?.message || t(`${KEY}.API.ERROR_MESSAGE`));
+  }
+};
+
+const openForLocale = localeCode => {
+  const existing = popularContent.value[localeCode] || {};
+  activeLocale.value = localeCode;
+  selectedCategoryIds.value = [...(existing.category_ids || [])];
+  selectedArticleIds.value = [...(existing.article_ids || [])];
+  categoryOptions.value = [];
+  articleResults.value = [];
+  articleOptionById.value = {};
+  dialogRef.value?.open();
+
+  loadCategories(localeCode);
+  loadArticles();
+};
+
+const onConfirm = async () => {
+  const updated = { ...popularContent.value };
+  const entry = {
+    category_ids: selectedCategoryIds.value,
+    article_ids: selectedArticleIds.value,
+  };
+
+  if (entry.category_ids.length || entry.article_ids.length) {
+    updated[activeLocale.value] = entry;
+  } else {
+    delete updated[activeLocale.value];
+  }
+
+  try {
+    await store.dispatch('portals/update', {
+      portalSlug: props.portal?.slug,
+      config: { popular_content: updated },
+    });
+    dialogRef.value?.close();
+    useAlert(t(`${KEY}.API.SUCCESS_MESSAGE`));
+  } catch (error) {
+    useAlert(error?.message || t(`${KEY}.API.ERROR_MESSAGE`));
+  }
+};
+
+defineExpose({ openForLocale });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    type="edit"
+    :title="t(`${KEY}.TITLE`)"
+    :description="t(`${KEY}.DESCRIPTION`)"
+    :confirm-button-label="t(`${KEY}.CONFIRM`)"
+    @confirm="onConfirm"
+  >
+    <div class="flex flex-col gap-5">
+      <ReorderableMultiSelect
+        v-model="selectedCategoryIds"
+        :options="categoryOptions"
+        :max="MAX_CATEGORIES"
+        :label="t(`${KEY}.CATEGORIES.LABEL`)"
+        :add-label="t(`${KEY}.ADD_ANOTHER`)"
+        :search-placeholder="t(`${KEY}.SEARCH`)"
+        :empty-state="t(`${KEY}.EMPTY`)"
+        fallback-icon="i-lucide-folder"
+        :loading="categoriesLoading"
+      >
+        <template #counter="{ remaining }">
+          {{ t(`${KEY}.SLOTS_LEFT`, { count: remaining }) }}
+        </template>
+        <template #note>{{ t(`${KEY}.OVERRIDING_DEFAULTS`) }}</template>
+      </ReorderableMultiSelect>
+      <ReorderableMultiSelect
+        v-model="selectedArticleIds"
+        server-search
+        :options="articleOptions"
+        :max="MAX_ARTICLES"
+        :label="t(`${KEY}.ARTICLES.LABEL`)"
+        :add-label="t(`${KEY}.ADD_ANOTHER`)"
+        :search-placeholder="t(`${KEY}.SEARCH`)"
+        :empty-state="t(`${KEY}.EMPTY`)"
+        :loading="articlesLoading"
+        @search="onArticleSearch"
+      >
+        <template #counter="{ remaining }">
+          {{ t(`${KEY}.SLOTS_LEFT`, { count: remaining }) }}
+        </template>
+        <template #note>{{ t(`${KEY}.OVERRIDING_DEFAULTS`) }}</template>
+      </ReorderableMultiSelect>
+    </div>
+  </Dialog>
+</template>

app/javascript/dashboard/components-next/button/ConfirmButton.vue

@@ -14,6 +14,7 @@ const props = defineProps({
   icon: { type: [String, Object, Function], default: '' },
   trailingIcon: { type: Boolean, default: false },
   isLoading: { type: Boolean, default: false },
+  disabled: { type: Boolean, default: false },
 });
 
 const emit = defineEmits(['click']);
@@ -61,6 +62,7 @@ const handleClick = () => {
       :icon="icon"
       :trailing-icon="trailingIcon"
       :is-loading="isLoading"
+      :disabled="disabled"
       @click="handleClick"
       @blur="resetConfirmMode"
     >

app/javascript/dashboard/components-next/captain/pageComponents/switcher/AssistantSwitcher.vue

@@ -88,7 +88,7 @@ const openCreateAssistantDialog = () => {
 
 <template>
   <div
-    class="pt-5 pb-3 bg-n-alpha-3 backdrop-blur-[100px] outline outline-n-container outline-1 z-50 absolute w-[27.5rem] rounded-xl shadow-md flex flex-col gap-4"
+    class="pt-5 bg-n-alpha-3 backdrop-blur-[100px] outline outline-n-container outline-1 z-50 absolute w-[27.5rem] max-h-96 rounded-xl shadow-md flex flex-col gap-4"
   >
     <div
       class="flex items-center justify-between gap-4 px-6 pb-3 border-b border-n-alpha-2"
@@ -114,7 +114,10 @@ const openCreateAssistantDialog = () => {
         @click="openCreateAssistantDialog"
       />
     </div>
-    <div v-if="assistants.length > 0" class="flex flex-col gap-2 px-4">
+    <div
+      v-if="assistants.length > 0"
+      class="flex flex-col flex-1 min-h-0 gap-2 px-4 pb-3 overflow-y-auto overscroll-contain"
+    >
       <Button
         v-for="assistant in assistants"
         :key="assistant.id"

app/javascript/dashboard/components-next/combobox/ComboBoxDropdown.vue

@@ -1,6 +1,8 @@
 <script setup>
 import { ref } from 'vue';
 import { useI18n } from 'vue-i18n';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
 
 const props = defineProps({
   open: {
@@ -27,6 +29,10 @@ const props = defineProps({
     type: [String, Number, Array],
     default: () => [],
   },
+  loading: {
+    type: Boolean,
+    default: false,
+  },
 });
 
 const emit = defineEmits(['select', 'search']);
@@ -63,13 +69,22 @@ defineExpose({
     class="absolute z-50 w-full mt-1 transition-opacity duration-200 border rounded-md shadow-lg bg-n-solid-1 border-n-strong"
   >
     <div class="relative border-b border-n-strong">
-      <span class="absolute i-lucide-search top-2.5 size-4 left-3" />
+      <Spinner
+        v-if="loading"
+        :size="16"
+        class="absolute top-2.5 start-3 text-n-slate-11"
+      />
+      <Icon
+        v-else
+        icon="i-lucide-search"
+        class="absolute top-2.5 size-4 start-3"
+      />
       <input
         ref="searchInput"
         :value="searchValue"
         type="search"
         :placeholder="searchPlaceholder || t('COMBOBOX.SEARCH_PLACEHOLDER')"
-        class="reset-base w-full py-2 pl-10 pr-2 text-sm focus:outline-none border-none rounded-t-md bg-n-solid-1 text-n-slate-12"
+        class="reset-base w-full py-2 !ps-10 !pe-2 text-sm focus:outline-none border-none rounded-t-md bg-n-solid-1 text-n-slate-12"
         @input="onInputSearch"
       />
     </div>

app/javascript/dashboard/components-next/combobox/ReorderableMultiSelect.vue

@@ -0,0 +1,297 @@
+<script setup>
+import { ref, computed, nextTick } from 'vue';
+import { OnClickOutside } from '@vueuse/components';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ComboBoxDropdown from 'dashboard/components-next/combobox/ComboBoxDropdown.vue';
+import EmojiIcon from 'dashboard/components-next/emoji-icon-picker/EmojiIcon.vue';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+
+// Drag-reorderable multi-select capped at `max`. The model is the ordered list
+// of selected values.
+const props = defineProps({
+  // { value, label, subtitle?, icon?, iconColor? } — icon is an emoji or an
+  // icon-picker value, and falls back to `fallbackIcon`.
+  options: {
+    type: Array,
+    default: () => [],
+  },
+  max: {
+    type: Number,
+    default: 3,
+  },
+  label: {
+    type: String,
+    default: '',
+  },
+  addLabel: {
+    type: String,
+    default: '',
+  },
+  searchPlaceholder: {
+    type: String,
+    default: '',
+  },
+  emptyState: {
+    type: String,
+    default: '',
+  },
+  fallbackIcon: {
+    type: String,
+    default: 'i-lucide-file-text',
+  },
+  // Show skeleton rows while options load, so the row height stays stable.
+  loading: {
+    type: Boolean,
+    default: false,
+  },
+  disabled: {
+    type: Boolean,
+    default: false,
+  },
+  // Let the parent filter `options` (via the `search` event) instead of locally.
+  serverSearch: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['search']);
+
+const selectedIds = defineModel({ type: Array, default: () => [] });
+
+const isOpen = ref(false);
+const searchQuery = ref('');
+const dragIndex = ref(null);
+const dropdownRef = ref(null);
+
+const optionsByValue = computed(
+  () => new Map(props.options.map(option => [option.value, option]))
+);
+
+const selectedRows = computed(() =>
+  selectedIds.value.map(
+    id => optionsByValue.value.get(id) || { value: id, label: String(id) }
+  )
+);
+
+const remaining = computed(() => props.max - selectedIds.value.length);
+
+const canAddMore = computed(() => selectedIds.value.length < props.max);
+
+const dropdownOptions = computed(() => {
+  const available = props.options.filter(
+    option => !selectedIds.value.includes(option.value)
+  );
+  if (props.serverSearch) return available;
+
+  const query = searchQuery.value.toLowerCase();
+  return available.filter(option =>
+    option.label?.toLowerCase().includes(query)
+  );
+});
+
+const onSearch = value => {
+  searchQuery.value = value;
+  emit('search', value);
+};
+
+const toggleDropdown = () => {
+  isOpen.value = !isOpen.value;
+  if (isOpen.value) {
+    onSearch('');
+    nextTick(() => dropdownRef.value?.focus());
+  }
+};
+
+const onSelect = option => {
+  if (!canAddMore.value) return;
+  selectedIds.value = [...selectedIds.value, option.value];
+  if (!canAddMore.value) isOpen.value = false;
+};
+
+const removeItem = id => {
+  selectedIds.value = selectedIds.value.filter(value => value !== id);
+};
+
+const onDragStart = index => {
+  dragIndex.value = index;
+};
+
+const onDragOver = index => {
+  if (dragIndex.value === null || dragIndex.value === index) return;
+  const ids = [...selectedIds.value];
+  const [moved] = ids.splice(dragIndex.value, 1);
+  ids.splice(index, 0, moved);
+  dragIndex.value = index;
+  selectedIds.value = ids;
+};
+
+const onDragEnd = () => {
+  dragIndex.value = null;
+};
+</script>
+
+<template>
+  <div>
+    <div
+      v-if="label || $slots.counter"
+      class="flex items-center justify-between mb-1.5"
+    >
+      <label class="text-sm font-medium text-n-slate-12">{{ label }}</label>
+      <div class="flex items-center gap-2">
+        <span class="text-xs text-n-slate-10">
+          <slot name="counter" :remaining="remaining" :max="max" />
+        </span>
+        <div class="flex items-center gap-1">
+          <span
+            v-for="slot in max"
+            :key="slot"
+            class="w-4 h-1 rounded-full"
+            :class="slot <= selectedIds.length ? 'bg-n-brand' : 'bg-n-slate-4'"
+          />
+        </div>
+      </div>
+    </div>
+
+    <OnClickOutside @trigger="isOpen = false">
+      <div
+        class="flex flex-col gap-1 p-1 border rounded-xl border-n-weak bg-n-background"
+        :class="{ 'opacity-50 pointer-events-none': disabled }"
+      >
+        <div
+          v-if="loading && selectedIds.length && !isOpen"
+          class="flex flex-col gap-1 overflow-y-auto max-h-[216px]"
+          aria-busy="true"
+        >
+          <div
+            v-for="n in selectedIds.length"
+            :key="n"
+            class="flex items-center gap-2 px-2 py-1.5 rounded-lg bg-n-alpha-2"
+          >
+            <span
+              class="flex-shrink-0 opacity-40 i-lucide-grip-vertical size-4 text-n-slate-9"
+            />
+            <div class="flex-shrink-0 rounded-md size-6 bg-n-alpha-3" />
+            <div class="flex-grow min-w-0">
+              <p class="mb-0 text-sm">
+                <span
+                  class="inline-block w-32 h-2.5 align-middle rounded bg-n-alpha-3 animate-pulse"
+                />
+              </p>
+              <p class="mb-0 text-xs">
+                <span
+                  class="inline-block w-20 h-2 align-middle rounded bg-n-alpha-3 animate-pulse"
+                />
+              </p>
+            </div>
+            <span class="flex-shrink-0 size-6" />
+          </div>
+        </div>
+
+        <div
+          v-else-if="selectedRows.length"
+          class="flex flex-col gap-1 overflow-y-auto max-h-[216px]"
+        >
+          <div
+            v-for="(row, index) in selectedRows"
+            :key="row.value"
+            draggable="true"
+            class="flex items-center gap-2 px-2 py-1.5 transition-colors rounded-lg cursor-grab group/row"
+            :class="
+              index === dragIndex
+                ? 'opacity-40 bg-n-alpha-3 ring-1 ring-inset ring-n-brand'
+                : 'bg-n-alpha-2 hover:bg-n-alpha-3'
+            "
+            @dragstart="onDragStart(index)"
+            @dragover.prevent="onDragOver(index)"
+            @dragend="onDragEnd"
+          >
+            <span
+              class="flex-shrink-0 transition-colors i-lucide-grip-vertical size-4 text-n-slate-9 group-hover/row:text-n-slate-11"
+            />
+            <div
+              class="flex items-center justify-center flex-shrink-0 text-sm rounded-md size-6 bg-n-alpha-3 text-n-slate-11"
+            >
+              <EmojiIcon
+                v-if="row.icon"
+                :value="row.icon"
+                :color="row.iconColor"
+                class="shrink-0 size-4"
+              />
+              <span v-else class="size-4" :class="fallbackIcon" />
+            </div>
+            <div class="flex-grow min-w-0">
+              <p class="mb-0 text-sm truncate text-n-slate-12">
+                {{ row.label }}
+              </p>
+              <p
+                v-if="row.subtitle"
+                class="mb-0 text-xs truncate text-n-slate-10"
+              >
+                {{ row.subtitle }}
+              </p>
+            </div>
+            <Button
+              type="button"
+              ghost
+              slate
+              xs
+              no-animation
+              icon="i-lucide-x"
+              class="flex-shrink-0"
+              @click="removeItem(row.value)"
+            />
+          </div>
+        </div>
+
+        <div v-if="canAddMore" class="relative">
+          <Button
+            type="button"
+            ghost
+            slate
+            sm
+            no-animation
+            justify="start"
+            :label="addLabel"
+            :disabled="loading && !isOpen"
+            class="w-full"
+            @click="toggleDropdown"
+          >
+            <template #icon>
+              <Spinner
+                v-if="loading && !isOpen"
+                :size="16"
+                class="text-n-slate-11"
+              />
+              <Icon
+                v-else
+                icon="i-lucide-search"
+                class="flex-shrink-0 size-4"
+              />
+            </template>
+          </Button>
+          <ComboBoxDropdown
+            ref="dropdownRef"
+            :open="isOpen"
+            :options="dropdownOptions"
+            :search-value="searchQuery"
+            :search-placeholder="searchPlaceholder"
+            :empty-state="emptyState"
+            :loading="loading"
+            @update:search-value="onSearch"
+            @select="onSelect"
+          />
+        </div>
+      </div>
+    </OnClickOutside>
+
+    <p
+      v-if="selectedIds.length && $slots.note"
+      class="flex items-center gap-1.5 mt-1.5 mb-0 text-xs text-n-slate-11"
+    >
+      <span class="rounded-full size-1.5 bg-n-teal-9" />
+      <slot name="note" />
+    </p>
+  </div>
+</template>

app/javascript/dashboard/components-next/combobox/specs/ReorderableMultiSelect.spec.js

@@ -0,0 +1,224 @@
+import { mount } from '@vue/test-utils';
+import { h } from 'vue';
+import ReorderableMultiSelect from '../ReorderableMultiSelect.vue';
+
+const OPTIONS = [
+  { value: 1, label: 'Getting started', subtitle: 'Guides' },
+  { value: 2, label: 'Billing', subtitle: 'Payments' },
+  { value: 3, label: 'Security' },
+  { value: 4, label: 'API', icon: '🔌', iconColor: '#000' },
+];
+
+// A findable dropdown stub that exposes the `focus()` the component calls on open.
+const ComboBoxDropdownStub = {
+  name: 'ComboBoxDropdown',
+  props: [
+    'open',
+    'options',
+    'searchValue',
+    'searchPlaceholder',
+    'emptyState',
+    'loading',
+  ],
+  emits: ['select', 'update:searchValue'],
+  methods: { focus() {} },
+  template: '<div class="combo-dropdown" />',
+};
+
+// Renders a real <button> so clicks reach the parent handlers; `data-icon`
+// lets specs tell the remove buttons (icon="i-lucide-x") from the add trigger.
+const ButtonStub = {
+  name: 'Button',
+  props: ['label', 'icon', 'disabled'],
+  emits: ['click'],
+  template:
+    '<button :data-icon="icon" :disabled="disabled" @click="$emit(\'click\')"><slot name="icon" />{{ label }}</button>',
+};
+
+const mountSelect = (props = {}, slots = {}) =>
+  mount(ReorderableMultiSelect, {
+    props: { options: OPTIONS, max: 3, ...props },
+    slots,
+    global: {
+      stubs: {
+        Button: ButtonStub,
+        ComboBoxDropdown: ComboBoxDropdownStub,
+        Spinner: true,
+        Icon: true,
+        EmojiIcon: true,
+        OnClickOutside: { template: '<div><slot /></div>' },
+      },
+    },
+  });
+
+const dropdown = wrapper => wrapper.findComponent(ComboBoxDropdownStub);
+const addTrigger = wrapper =>
+  wrapper.findAll('button').find(button => !button.attributes('data-icon'));
+const removeButtons = wrapper =>
+  wrapper.findAll('button[data-icon="i-lucide-x"]');
+const rows = wrapper => wrapper.findAll('[draggable="true"]');
+const lastModel = wrapper => wrapper.emitted('update:modelValue')?.at(-1)?.[0];
+
+describe('ReorderableMultiSelect', () => {
+  describe('rendering selected rows', () => {
+    it('renders rows in model order with labels resolved from options', () => {
+      const wrapper = mountSelect({ modelValue: [2, 1] });
+
+      const labels = rows(wrapper).map(row => row.find('p').text());
+      expect(labels).toEqual(['Billing', 'Getting started']);
+    });
+
+    it('falls back to the stringified id when an option is unknown', () => {
+      const wrapper = mountSelect({ modelValue: [99] });
+
+      expect(rows(wrapper)[0].find('p').text()).toBe('99');
+    });
+
+    it('renders the progress dots filled up to the selection count', () => {
+      const wrapper = mountSelect({
+        modelValue: [1, 2],
+        max: 3,
+        label: 'Tags',
+      });
+
+      const filled = wrapper.findAll('.bg-n-brand').length;
+      expect(filled).toBe(2);
+    });
+
+    it('exposes remaining and max to the counter slot', () => {
+      const wrapper = mountSelect(
+        { modelValue: [1], max: 3 },
+        { counter: ({ remaining, max }) => h('span', `${remaining}/${max}`) }
+      );
+
+      expect(wrapper.text()).toContain('2/3');
+    });
+  });
+
+  describe('adding options', () => {
+    it('appends the chosen option to the model', () => {
+      const wrapper = mountSelect({ modelValue: [1] });
+
+      dropdown(wrapper).vm.$emit('select', OPTIONS[1]);
+
+      expect(lastModel(wrapper)).toEqual([1, 2]);
+    });
+
+    it('hides the add trigger once the model reaches max', () => {
+      const wrapper = mountSelect({ modelValue: [1, 2], max: 2 });
+
+      expect(addTrigger(wrapper)).toBeUndefined();
+      expect(dropdown(wrapper).exists()).toBe(false);
+    });
+
+    it('closes the dropdown when the last slot is filled', async () => {
+      const wrapper = mountSelect({ modelValue: [1], max: 2 });
+      await addTrigger(wrapper).trigger('click');
+      expect(dropdown(wrapper).props('open')).toBe(true);
+
+      dropdown(wrapper).vm.$emit('select', OPTIONS[1]);
+      await wrapper.vm.$nextTick();
+
+      // Reaching max removes the trigger (and its dropdown) entirely.
+      expect(dropdown(wrapper).exists()).toBe(false);
+    });
+
+    it('excludes already-selected options from the dropdown', () => {
+      const wrapper = mountSelect({ modelValue: [1] });
+
+      const values = dropdown(wrapper)
+        .props('options')
+        .map(option => option.value);
+      expect(values).toEqual([2, 3, 4]);
+    });
+  });
+
+  describe('removing options', () => {
+    it('removes the clicked item from the model', async () => {
+      const wrapper = mountSelect({ modelValue: [1, 2, 3] });
+
+      await removeButtons(wrapper)[1].trigger('click');
+
+      expect(lastModel(wrapper)).toEqual([1, 3]);
+    });
+  });
+
+  describe('searching', () => {
+    it('filters options locally by label', async () => {
+      const wrapper = mountSelect({ modelValue: [] });
+
+      dropdown(wrapper).vm.$emit('update:searchValue', 'bill');
+      await wrapper.vm.$nextTick();
+
+      const values = dropdown(wrapper)
+        .props('options')
+        .map(option => option.value);
+      expect(values).toEqual([2]);
+    });
+
+    it('emits search and skips local filtering when serverSearch is set', async () => {
+      const wrapper = mountSelect({ modelValue: [], serverSearch: true });
+
+      dropdown(wrapper).vm.$emit('update:searchValue', 'bill');
+      await wrapper.vm.$nextTick();
+
+      expect(wrapper.emitted('search').at(-1)).toEqual(['bill']);
+      // All unselected options remain; the parent owns filtering.
+      expect(dropdown(wrapper).props('options')).toHaveLength(4);
+    });
+
+    it('emits an empty search when the trigger opens', async () => {
+      const wrapper = mountSelect({ modelValue: [1] });
+
+      await addTrigger(wrapper).trigger('click');
+
+      expect(wrapper.emitted('search').at(-1)).toEqual(['']);
+      expect(dropdown(wrapper).props('open')).toBe(true);
+    });
+  });
+
+  describe('reordering', () => {
+    it('moves a row to the dropped position within the model', async () => {
+      const wrapper = mountSelect({ modelValue: [1, 2, 3] });
+
+      await rows(wrapper)[0].trigger('dragstart');
+      await rows(wrapper)[2].trigger('dragover');
+
+      expect(lastModel(wrapper)).toEqual([2, 3, 1]);
+    });
+  });
+
+  describe('loading state', () => {
+    it('shows skeleton rows when loading a non-empty, closed selection', () => {
+      const wrapper = mountSelect({ modelValue: [1, 2], loading: true });
+
+      const skeleton = wrapper.find('[aria-busy="true"]');
+      expect(skeleton.exists()).toBe(true);
+      expect(skeleton.findAll('.animate-pulse').length).toBeGreaterThan(0);
+    });
+
+    it('does not show skeletons when the selection is empty', () => {
+      const wrapper = mountSelect({ modelValue: [], loading: true });
+
+      expect(wrapper.find('[aria-busy="true"]').exists()).toBe(false);
+    });
+
+    it('shows the real rows, not skeletons, while searching in an open dropdown', async () => {
+      // Open first (trigger is enabled), then a live search turns loading on.
+      const wrapper = mountSelect({ modelValue: [1, 2] });
+      await addTrigger(wrapper).trigger('click');
+
+      await wrapper.setProps({ loading: true });
+
+      expect(wrapper.find('[aria-busy="true"]').exists()).toBe(false);
+      expect(rows(wrapper)).toHaveLength(2);
+    });
+
+    it('forwards loading to the dropdown and disables the closed trigger', () => {
+      const wrapper = mountSelect({ modelValue: [1], loading: true });
+
+      expect(dropdown(wrapper).props('loading')).toBe(true);
+      expect(addTrigger(wrapper).attributes('disabled')).toBeDefined();
+    });
+  });
+});

app/javascript/dashboard/composables/spec/useAbortableRequest.spec.js

@@ -0,0 +1,120 @@
+import { effectScope } from 'vue';
+import { useAbortableRequest } from '../useAbortableRequest';
+
+// Resolves when the request "completes", rejects like axios does when the
+// signal is aborted mid-flight.
+const abortableRunner =
+  (value, { fail = false } = {}) =>
+  signal =>
+    new Promise((resolve, reject) => {
+      signal.addEventListener('abort', () => {
+        const error = new Error('canceled');
+        error.name = 'CanceledError';
+        reject(error);
+      });
+      // Defer so a follow-up `run`/`abort` can supersede this one first.
+      Promise.resolve().then(() => {
+        if (signal.aborted) return;
+        if (fail) {
+          reject(new Error('boom'));
+          return;
+        }
+        resolve(value);
+      });
+    });
+
+describe('useAbortableRequest', () => {
+  it('passes a fresh signal to the runner and returns its result', async () => {
+    const { run } = useAbortableRequest();
+    let received = null;
+
+    const result = await run(signal => {
+      received = signal;
+      return Promise.resolve('ok');
+    });
+
+    expect(received).toBeInstanceOf(AbortSignal);
+    expect(received.aborted).toBe(false);
+    expect(result).toBe('ok');
+  });
+
+  it('toggles isPending around the request', async () => {
+    const { run, isPending } = useAbortableRequest();
+    expect(isPending.value).toBe(false);
+
+    const pending = run(() => Promise.resolve('done'));
+    expect(isPending.value).toBe(true);
+
+    await pending;
+    expect(isPending.value).toBe(false);
+  });
+
+  it('aborts the previous request when a new one starts', async () => {
+    const { run } = useAbortableRequest();
+
+    const first = run(abortableRunner('first'));
+    const second = run(abortableRunner('second'));
+
+    await expect(first).resolves.toBeUndefined();
+    await expect(second).resolves.toBe('second');
+  });
+
+  it('returns the onAbort value when a request is superseded', async () => {
+    const { run } = useAbortableRequest();
+
+    const first = run(abortableRunner('first'), { onAbort: null });
+    const second = run(abortableRunner('second'));
+
+    await expect(first).resolves.toBeNull();
+    await expect(second).resolves.toBe('second');
+  });
+
+  it('abort cancels the in-flight request and clears isPending', async () => {
+    const { run, abort, isPending } = useAbortableRequest();
+
+    const pending = run(abortableRunner('value'));
+    expect(isPending.value).toBe(true);
+
+    abort();
+
+    await expect(pending).resolves.toBeUndefined();
+    expect(isPending.value).toBe(false);
+  });
+
+  it('rethrows non-abort errors and clears isPending', async () => {
+    const { run, isPending } = useAbortableRequest();
+
+    await expect(run(abortableRunner(null, { fail: true }))).rejects.toThrow(
+      'boom'
+    );
+    expect(isPending.value).toBe(false);
+  });
+
+  it('aborts the in-flight request when its scope is disposed', async () => {
+    const scope = effectScope();
+    let request;
+    scope.run(() => {
+      request = useAbortableRequest();
+    });
+
+    const pending = request.run(abortableRunner('value'));
+    expect(request.isPending.value).toBe(true);
+
+    scope.stop();
+
+    await expect(pending).resolves.toBeUndefined();
+    expect(request.isPending.value).toBe(false);
+  });
+
+  it('keeps separate controllers per instance', async () => {
+    const a = useAbortableRequest();
+    const b = useAbortableRequest();
+
+    const first = a.run(abortableRunner('a'));
+    // Starting b's request must not abort a's.
+    const second = b.run(abortableRunner('b'));
+
+    await expect(first).resolves.toBe('a');
+    await expect(second).resolves.toBe('b');
+  });
+});

app/javascript/dashboard/composables/useAbortableRequest.js

@@ -0,0 +1,62 @@
+import { getCurrentScope, onScopeDispose, ref } from 'vue';
+
+export const isAbortError = error =>
+  error?.name === 'AbortError' ||
+  error?.name === 'CanceledError' ||
+  error?.code === 'ERR_CANCELED';
+
+/**
+ * Keeps only the latest request alive. Starting a new `run` (or calling
+ * `abort`) cancels the previous request through its `AbortSignal`, so
+ * out-of-order responses can never overwrite fresher data.
+ *
+ * @example
+ * const { run, abort, isPending } = useAbortableRequest();
+ * const results = await run(signal => api.search(query, { signal }));
+ *
+ * @returns {{
+ *   run: (runner: (signal: AbortSignal) => Promise<any>, options?: { onAbort?: any }) => Promise<any>,
+ *   abort: () => void,
+ *   isPending: import('vue').Ref<boolean>,
+ * }}
+ * `run` resolves with the runner's value, or `options.onAbort` (default
+ * `undefined`) when the request was superseded. Non-abort errors are rethrown.
+ */
+export function useAbortableRequest() {
+  const isPending = ref(false);
+  let controller = null;
+
+  const abort = () => {
+    controller?.abort();
+    controller = null;
+    isPending.value = false;
+  };
+
+  const run = async (runner, { onAbort } = {}) => {
+    controller?.abort();
+    const currentController = new AbortController();
+    controller = currentController;
+    isPending.value = true;
+
+    try {
+      return await runner(currentController.signal);
+    } catch (error) {
+      if (currentController.signal.aborted || isAbortError(error))
+        return onAbort;
+      throw error;
+    } finally {
+      // Only the latest run owns the shared state; a superseded run leaves it
+      // for the run that replaced it.
+      if (controller === currentController) {
+        controller = null;
+        isPending.value = false;
+      }
+    }
+  };
+
+  // Cancel any in-flight request when the owning scope is disposed.
+  // Guarded so the composable can also be used outside an effect scope.
+  if (getCurrentScope()) onScopeDispose(abort);
+
+  return { run, abort, isPending };
+}

app/javascript/dashboard/composables/useFileUpload.js

@@ -2,6 +2,7 @@ import { useMapGetter } from 'dashboard/composables/store';
 import { useAlert } from 'dashboard/composables';
 import { useI18n } from 'vue-i18n';
 import { DirectUpload } from 'activestorage';
+import { setDirectUploadAuthHeaders } from 'dashboard/helper/directUploadsHelper';
 import { checkFileSizeLimit } from 'shared/helpers/FileHelper';
 import { getMaxUploadSizeByChannel } from '@chatwoot/utils';
 import {
@@ -21,7 +22,6 @@ export const useFileUpload = ({ inbox, attachFile, isPrivateNote = false }) => {
   const { t } = useI18n();
 
   const accountId = useMapGetter('getCurrentAccountId');
-  const currentUser = useMapGetter('getCurrentUser');
   const currentChat = useMapGetter('getSelectedChat');
   const globalConfig = useMapGetter('globalConfig/get');
 
@@ -78,10 +78,7 @@ export const useFileUpload = ({ inbox, attachFile, isPrivateNote = false }) => {
       `/api/v1/accounts/${accountId.value}/conversations/${currentChat.value.id}/direct_uploads`,
       {
         directUploadWillCreateBlobWithXHR: xhr => {
-          xhr.setRequestHeader(
-            'api_access_token',
-            currentUser.value.access_token
-          );
+          setDirectUploadAuthHeaders(xhr);
         },
       }
     );

app/javascript/dashboard/featureFlags.js

@@ -7,11 +7,15 @@ export const FEATURE_FLAGS = {
   AUTOMATIONS: 'automations',
   CAMPAIGNS: 'campaigns',
   WHATSAPP_CAMPAIGNS: 'whatsapp_campaign',
+  WHATSAPP_EMBEDDED_SIGNUP_INBOX_CREATION:
+    'whatsapp_embedded_signup_inbox_creation',
   WHATSAPP_MANUAL_TRANSFER: 'whatsapp_manual_transfer',
+  WHATSAPP_RECONFIGURE: 'whatsapp_reconfigure',
   CANNED_RESPONSES: 'canned_responses',
   CRM: 'crm',
   CUSTOM_ATTRIBUTES: 'custom_attributes',
   DATA_IMPORT: 'data_import',
+  API_AND_WEBHOOKS: 'api_and_webhooks',
   INBOX_MANAGEMENT: 'inbox_management',
   INTEGRATIONS: 'integrations',
   LABELS: 'labels',

app/javascript/dashboard/helper/articleDiffHelper.js

@@ -0,0 +1,172 @@
+// Powers the "unpublished changes" preview: marks what changed between the live
+// article and the draft — word by word in the title, block by block in the body.
+
+import MarkdownIt from 'markdown-it';
+
+// Matches the public renderer (CommonMark, no typographer). True when two
+// markdown strings render the same — so blank-line/spacing-only edits don't count,
+// but real changes (code indentation, smart quotes, width markers) do.
+const commonmark = MarkdownIt('commonmark');
+export const rendersIdentically = (a, b) =>
+  commonmark.render(a ?? '') === commonmark.render(b ?? '');
+
+const INS_CLASS = '!bg-n-teal-5 !text-n-teal-12 !no-underline rounded px-0.5';
+const DEL_CLASS = '!bg-n-ruby-5 !text-n-ruby-12 !line-through rounded px-0.5';
+
+// Detailed compare gets slow on huge texts; past this, show all old as removed
+// and all new as added.
+const MAX_DIFF_TOKENS = 2000;
+
+const tokenizeWords = value => (value || '').match(/\S+/g) || [];
+
+const escapeHtml = value =>
+  value.replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;');
+
+// Compares two lists in order and reports what's the same (`equal`), removed
+// (`del`) or added (`ins`), keeping as much unchanged as possible. `keyOf` says
+// how to compare items (title passes words, body passes blocks).
+const diffSequence = (a, b, keyOf = item => item) => {
+  const n = a.length;
+  const m = b.length;
+  if (n > MAX_DIFF_TOKENS || m > MAX_DIFF_TOKENS) {
+    return [
+      ...a.map(item => ({ type: 'del', item })),
+      ...b.map(item => ({ type: 'ins', item })),
+    ];
+  }
+
+  const dp = Array.from({ length: n + 1 }, () => new Array(m + 1).fill(0));
+  for (let i = n - 1; i >= 0; i -= 1) {
+    for (let j = m - 1; j >= 0; j -= 1) {
+      dp[i][j] =
+        keyOf(a[i]) === keyOf(b[j])
+          ? dp[i + 1][j + 1] + 1
+          : Math.max(dp[i + 1][j], dp[i][j + 1]);
+    }
+  }
+
+  const ops = [];
+  let i = 0;
+  let j = 0;
+  while (i < n && j < m) {
+    if (keyOf(a[i]) === keyOf(b[j])) {
+      ops.push({ type: 'equal', item: a[i] });
+      i += 1;
+      j += 1;
+    } else if (dp[i + 1][j] >= dp[i][j + 1]) {
+      ops.push({ type: 'del', item: a[i] });
+      i += 1;
+    } else {
+      ops.push({ type: 'ins', item: b[j] });
+      j += 1;
+    }
+  }
+  while (i < n) {
+    ops.push({ type: 'del', item: a[i] });
+    i += 1;
+  }
+  while (j < m) {
+    ops.push({ type: 'ins', item: b[j] });
+    j += 1;
+  }
+  return ops;
+};
+
+const wrapDiff = {
+  ins: text => `<ins class="${INS_CLASS}">${text}</ins>`,
+  del: text => `<del class="${DEL_CLASS}">${text}</del>`,
+};
+
+// Builds the highlighted title. Compares whole words (not single spaces) so
+// repeated words/spaces don't make the highlights jump around, then rejoins
+// with single spaces — a run of added/removed words shares one <ins>/<del> tag.
+export const renderInlineDiff = (oldValue, newValue) => {
+  const ops = diffSequence(tokenizeWords(oldValue), tokenizeWords(newValue));
+
+  const segments = [];
+  let run = [];
+  let runType = null;
+  const flushRun = () => {
+    if (!run.length) return;
+    const text = run.map(escapeHtml).join(' ');
+    segments.push(wrapDiff[runType] ? wrapDiff[runType](text) : text);
+    run = [];
+  };
+
+  ops.forEach(({ type, item }) => {
+    if (type !== runType) flushRun();
+    runType = type;
+    run.push(item);
+  });
+  flushRun();
+
+  return segments.join(' ');
+};
+
+// A fenced code block opener: ``` or ~~~, indented up to 3 spaces (CommonMark).
+const FENCE_RE = /^ {0,3}(```|~~~)/;
+// A list item marker: -, *, + or "1." / "1)", indented up to 3 spaces.
+const LIST_ITEM_RE = /^ {0,3}(?:[-*+]|\d{1,9}[.)])(?:\s|$)/;
+
+// Split on blank lines so each paragraph, heading or list compares as one piece.
+// Blank lines inside a fenced code block, or between items of the same list, are
+// content — splitting there would tear a code block or list apart and render it
+// with broken structure (orphaned <li>/<p>), so we keep those together.
+const splitBlocks = text => {
+  const lines = (text || '').split('\n');
+  const blocks = [];
+  let buffer = [];
+  let fence = null;
+  let inList = false;
+
+  const flush = () => {
+    const block = buffer.join('\n');
+    if (block.trim()) blocks.push(block);
+    buffer = [];
+    inList = false;
+  };
+
+  lines.forEach((line, index) => {
+    const marker = line.match(FENCE_RE)?.[1];
+    if (marker && !fence) fence = marker;
+    else if (fence && line.trimStart().startsWith(fence)) fence = null;
+
+    if (fence) {
+      buffer.push(line);
+      return;
+    }
+
+    if (LIST_ITEM_RE.test(line)) inList = true;
+
+    if (line.trim() !== '') {
+      buffer.push(line);
+      return;
+    }
+
+    // Blank line: keep it when the current list continues on the next non-blank
+    // line (another item or an indented continuation); otherwise end the block.
+    const next = lines.slice(index + 1).find(other => other.trim() !== '');
+    if (inList && next && (LIST_ITEM_RE.test(next) || /^\s/.test(next))) {
+      buffer.push(line);
+    } else {
+      flush();
+    }
+  });
+
+  flush();
+  return blocks;
+};
+
+const BLOCK_TYPE = { equal: 'equal', del: 'removed', ins: 'added' };
+
+// Diffs the body block by block. Blocks match when they render to the same HTML
+// (the check staging uses), so only edits that change the page show as a diff.
+export const buildDiffBlocks = (oldText, newText) => {
+  const toBlocks = text =>
+    splitBlocks(text).map(md => ({ md, key: commonmark.render(md) }));
+  const ops = diffSequence(toBlocks(oldText), toBlocks(newText), b => b.key);
+  return ops.map(op => ({ type: BLOCK_TYPE[op.type], md: op.item.md }));
+};
+
+export const hasPendingChanges = article =>
+  article?.draftTitle != null || article?.draftContent != null;

app/javascript/dashboard/helper/directUploadsHelper.js

@@ -0,0 +1,19 @@
+import Auth from 'dashboard/api/auth';
+
+export const setDirectUploadAuthHeaders = xhr => {
+  const {
+    'access-token': accessToken,
+    'token-type': tokenType,
+    client,
+    expiry,
+    uid,
+  } = Auth.getAuthData() || {};
+
+  if (!accessToken) return;
+
+  xhr.setRequestHeader('access-token', accessToken);
+  xhr.setRequestHeader('token-type', tokenType);
+  xhr.setRequestHeader('client', client);
+  xhr.setRequestHeader('expiry', expiry);
+  xhr.setRequestHeader('uid', uid);
+};

app/javascript/dashboard/helper/portalHelper.js

@@ -166,6 +166,13 @@ export const LOCALE_MENU_ITEMS = {
     value: 'customize-content',
     icon: 'i-lucide-pencil',
   },
+  selectPopularContent: {
+    label:
+      'HELP_CENTER.LOCALES_PAGE.LOCALE_CARD.DROPDOWN_MENU.SELECT_POPULAR_CONTENT',
+    action: 'select-popular-content',
+    value: 'select-popular-content',
+    icon: 'i-lucide-sparkles',
+  },
   delete: {
     label: 'HELP_CENTER.LOCALES_PAGE.LOCALE_CARD.DROPDOWN_MENU.DELETE',
     action: 'delete',
@@ -185,6 +192,7 @@ export const buildLocaleMenuItems = ({ isDefault, isDraft }) => {
         LOCALE_MENU_ITEMS.moveToDraft,
       ]),
       LOCALE_MENU_ITEMS.customizeContent,
+      LOCALE_MENU_ITEMS.selectPopularContent,
       ...disableLocaleMenuItems([LOCALE_MENU_ITEMS.delete]),
     ];
   }
@@ -193,6 +201,7 @@ export const buildLocaleMenuItems = ({ isDefault, isDraft }) => {
     return [
       LOCALE_MENU_ITEMS.publishLocale,
       LOCALE_MENU_ITEMS.customizeContent,
+      LOCALE_MENU_ITEMS.selectPopularContent,
       LOCALE_MENU_ITEMS.delete,
     ];
   }
@@ -201,6 +210,7 @@ export const buildLocaleMenuItems = ({ isDefault, isDraft }) => {
     LOCALE_MENU_ITEMS.makeDefault,
     LOCALE_MENU_ITEMS.moveToDraft,
     LOCALE_MENU_ITEMS.customizeContent,
+    LOCALE_MENU_ITEMS.selectPopularContent,
     LOCALE_MENU_ITEMS.delete,
   ];
 };

app/javascript/dashboard/helper/specs/articleDiffHelper.spec.js

@@ -0,0 +1,170 @@
+import {
+  renderInlineDiff,
+  buildDiffBlocks,
+  hasPendingChanges,
+  rendersIdentically,
+} from '../articleDiffHelper';
+
+describe('articleDiffHelper', () => {
+  describe('renderInlineDiff', () => {
+    it('returns the text unchanged when there is no difference', () => {
+      const result = renderInlineDiff('hello world', 'hello world');
+      expect(result).toBe('hello world');
+      expect(result).not.toContain('<ins');
+      expect(result).not.toContain('<del');
+    });
+
+    it('wraps inserted words in <ins>', () => {
+      const result = renderInlineDiff('hello', 'hello there');
+      expect(result).toContain('hello');
+      expect(result).toContain('<ins');
+      expect(result).toContain('there');
+    });
+
+    it('wraps removed words in <del>', () => {
+      const result = renderInlineDiff('hello there', 'hello');
+      expect(result).toContain('<del');
+      expect(result).toContain('there');
+    });
+
+    it('keeps a single removal contiguous when a word repeats', () => {
+      const result = renderInlineDiff(
+        'How to use Agent bots?',
+        'How How to Agent bots?'
+      );
+      expect(result).toBe(
+        'How <ins class="!bg-n-teal-5 !text-n-teal-12 !no-underline rounded px-0.5">How</ins> to <del class="!bg-n-ruby-5 !text-n-ruby-12 !line-through rounded px-0.5">use</del> Agent bots?'
+      );
+    });
+
+    it('escapes markup when diffing plain text', () => {
+      const result = renderInlineDiff('a', 'a <b>');
+      expect(result).toContain('&lt;b&gt;');
+      expect(result).not.toContain('<b>');
+    });
+
+    it('treats a cleared empty string as a full deletion', () => {
+      const result = renderInlineDiff('gone', '');
+      expect(result).toContain('<del');
+      expect(result).toContain('gone');
+    });
+  });
+
+  describe('buildDiffBlocks', () => {
+    it('passes an unchanged block through as equal', () => {
+      const blocks = buildDiffBlocks('same para', 'same para');
+      expect(blocks).toEqual([{ type: 'equal', md: 'same para' }]);
+    });
+
+    it('marks an appended block as added', () => {
+      const blocks = buildDiffBlocks('a', 'a\n\nb');
+      expect(blocks).toContainEqual({ type: 'equal', md: 'a' });
+      expect(blocks).toContainEqual({ type: 'added', md: 'b' });
+    });
+
+    it('marks a deleted block as removed', () => {
+      const blocks = buildDiffBlocks('a\n\nb', 'a');
+      expect(blocks).toContainEqual({ type: 'removed', md: 'b' });
+    });
+
+    it('emits the old block then the new block for a reworded section', () => {
+      const blocks = buildDiffBlocks('hello world', 'hello there');
+      expect(blocks).toEqual([
+        { type: 'removed', md: 'hello world' },
+        { type: 'added', md: 'hello there' },
+      ]);
+    });
+
+    it('keeps a fenced code block whole when it contains blank lines', () => {
+      const code = '```\nline one\n\nline two\n```';
+      const blocks = buildDiffBlocks(code, code);
+      expect(blocks).toEqual([{ type: 'equal', md: code }]);
+    });
+
+    it('diffs an edited code block as one whole removed + added block', () => {
+      const live = '```\ncode line\n```';
+      const draft = '```\ncode line\n\nsd\n```';
+      const blocks = buildDiffBlocks(live, draft);
+      expect(blocks).toContainEqual({ type: 'removed', md: live });
+      expect(blocks).toContainEqual({ type: 'added', md: draft });
+    });
+
+    it('surfaces whitespace edits that change the rendered output', () => {
+      expect(
+        buildDiffBlocks('```\nx\n```', '```\n  x\n```').some(
+          block => block.type !== 'equal'
+        )
+      ).toBe(true);
+      expect(
+        buildDiffBlocks('line one\nline two', 'line one  \nline two').some(
+          block => block.type !== 'equal'
+        )
+      ).toBe(true);
+    });
+
+    it('surfaces an indented code block turning into a paragraph', () => {
+      const blocks = buildDiffBlocks(
+        '    curl example.com',
+        'curl example.com'
+      );
+      expect(blocks).toContainEqual({
+        type: 'removed',
+        md: '    curl example.com',
+      });
+      expect(blocks).toContainEqual({ type: 'added', md: 'curl example.com' });
+    });
+
+    it('keeps spacing the renderer ignores as equal', () => {
+      const blocks = buildDiffBlocks('a\nb', 'a \nb');
+      expect(blocks.every(block => block.type === 'equal')).toBe(true);
+    });
+
+    it('keeps a loose list with item descriptions as one block', () => {
+      const list =
+        '1. **One**\n\n   First item.\n\n2. **Two**\n\n   Second item.';
+      const blocks = buildDiffBlocks(list, list);
+      expect(blocks).toEqual([{ type: 'equal', md: list }]);
+    });
+  });
+
+  describe('rendersIdentically', () => {
+    it('ignores blank-line / empty-paragraph differences', () => {
+      expect(rendersIdentically('a\n\nb', 'a\n\n\nb')).toBe(true);
+      expect(rendersIdentically('hello', 'hello\n\n')).toBe(true);
+    });
+
+    it('counts code-block indentation changes', () => {
+      expect(rendersIdentically('```\n  x\n```', '```\nx\n```')).toBe(false);
+    });
+
+    it('counts smart vs straight quotes (no typographer)', () => {
+      expect(rendersIdentically('"hi"', '“hi”')).toBe(false);
+    });
+
+    it('counts real text changes', () => {
+      expect(rendersIdentically('hello world', 'hello there')).toBe(false);
+    });
+
+    it('treats nullish input as empty', () => {
+      expect(rendersIdentically(null, '')).toBe(true);
+      expect(rendersIdentically(undefined, 'x')).toBe(false);
+    });
+  });
+
+  describe('hasPendingChanges', () => {
+    it('is true when a draft title or content is staged', () => {
+      expect(hasPendingChanges({ draftContent: 'edit' })).toBe(true);
+      expect(hasPendingChanges({ draftTitle: 'edit' })).toBe(true);
+    });
+
+    it('treats a cleared empty-string draft as a pending change', () => {
+      expect(hasPendingChanges({ draftTitle: '' })).toBe(true);
+    });
+
+    it('is false with no draft columns', () => {
+      expect(hasPendingChanges({ title: 'live' })).toBe(false);
+      expect(hasPendingChanges({})).toBe(false);
+      expect(hasPendingChanges(null)).toBe(false);
+    });
+  });
+});

app/javascript/dashboard/helper/specs/directUploadsHelper.spec.js

@@ -0,0 +1,61 @@
+import { setDirectUploadAuthHeaders } from '../directUploadsHelper';
+import Auth from 'dashboard/api/auth';
+
+vi.mock('dashboard/api/auth', () => ({
+  default: { getAuthData: vi.fn() },
+}));
+
+describe('setDirectUploadAuthHeaders', () => {
+  const buildXhr = () => ({ setRequestHeader: vi.fn() });
+
+  afterEach(() => {
+    vi.clearAllMocks();
+  });
+
+  it('sets the five session auth headers from the auth cookie', () => {
+    Auth.getAuthData.mockReturnValue({
+      'access-token': 'token-123',
+      'token-type': 'Bearer',
+      client: 'client-123',
+      expiry: '9999',
+      uid: 'agent@example.com',
+    });
+    const xhr = buildXhr();
+
+    setDirectUploadAuthHeaders(xhr);
+
+    expect(xhr.setRequestHeader).toHaveBeenCalledTimes(5);
+    expect(xhr.setRequestHeader).toHaveBeenCalledWith(
+      'access-token',
+      'token-123'
+    );
+    expect(xhr.setRequestHeader).toHaveBeenCalledWith('token-type', 'Bearer');
+    expect(xhr.setRequestHeader).toHaveBeenCalledWith('client', 'client-123');
+    expect(xhr.setRequestHeader).toHaveBeenCalledWith('expiry', '9999');
+    expect(xhr.setRequestHeader).toHaveBeenCalledWith(
+      'uid',
+      'agent@example.com'
+    );
+  });
+
+  it('does not set any header when there is no auth data', () => {
+    Auth.getAuthData.mockReturnValue(false);
+    const xhr = buildXhr();
+
+    setDirectUploadAuthHeaders(xhr);
+
+    expect(xhr.setRequestHeader).not.toHaveBeenCalled();
+  });
+
+  it('does not set any header when the access token is missing', () => {
+    Auth.getAuthData.mockReturnValue({
+      client: 'client-123',
+      uid: 'agent@example.com',
+    });
+    const xhr = buildXhr();
+
+    setDirectUploadAuthHeaders(xhr);
+
+    expect(xhr.setRequestHeader).not.toHaveBeenCalled();
+  });
+});

app/javascript/dashboard/helper/specs/portalHelper.spec.js

@@ -74,26 +74,34 @@ describe('PortalHelper', () => {
   });
 
   describe('buildLocaleMenuItems', () => {
-    it('disables other actions but keeps customize enabled for the default locale', () => {
+    it('disables other actions but keeps content actions enabled for the default locale', () => {
       const items = buildLocaleMenuItems({ isDefault: true, isDraft: false });
-      const customize = items.find(item => item.action === 'customize-content');
+      const enabledActions = ['customize-content', 'select-popular-content'];
 
-      expect(customize).toBeTruthy();
-      expect(customize.disabled).toBeFalsy();
+      enabledActions.forEach(action => {
+        expect(
+          items.find(item => item.action === action)?.disabled
+        ).toBeFalsy();
+      });
       expect(
         items
-          .filter(item => item.action !== 'customize-content')
+          .filter(item => !enabledActions.includes(item.action))
           .every(item => item.disabled)
       ).toBe(true);
     });
 
-    it('returns publish, customize, and delete actions for draft locales', () => {
+    it('returns publish, customize, popular content, and delete actions for draft locales', () => {
       expect(
         buildLocaleMenuItems({
           isDefault: false,
           isDraft: true,
         }).map(({ action }) => action)
-      ).toEqual(['publish-locale', 'customize-content', 'delete']);
+      ).toEqual([
+        'publish-locale',
+        'customize-content',
+        'select-popular-content',
+        'delete',
+      ]);
     });
 
     it('returns default, draft, customize, and delete actions for live locales', () => {
@@ -106,6 +114,7 @@ describe('PortalHelper', () => {
         'change-default',
         'move-to-draft',
         'customize-content',
+        'select-popular-content',
         'delete',
       ]);
     });

app/javascript/dashboard/i18n/index.js

@@ -34,6 +34,7 @@ import ta from './locale/ta';
 import th from './locale/th';
 import tr from './locale/tr';
 import uk from './locale/uk';
+import uz from './locale/uz';
 import vi from './locale/vi';
 import zh_CN from './locale/zh_CN';
 import zh_TW from './locale/zh_TW';
@@ -77,6 +78,7 @@ export default {
   th,
   tr,
   uk,
+  uz,
   vi,
   zh_CN,
   zh_TW,

app/javascript/dashboard/i18n/locale/am/advancedFilters.json

@@ -19,6 +19,8 @@
       "OR": "OR"
     },
     "INPUT_PLACEHOLDER": "Enter value",
+    "CONTACT_SEARCH_PLACEHOLDER": "እውቂያዎችን ይፈልጉ",
+    "CONTACT_FALLBACK": "Contact #{id}",
     "OPERATOR_LABELS": {
       "equal_to": "Equal to",
       "not_equal_to": "Not equal to",
@@ -49,6 +51,7 @@
       "ASSIGNEE_NAME": "Assignee name",
       "INBOX_NAME": "Inbox name",
       "TEAM_NAME": "Team name",
+      "CONTACT": "እውቂያ",
       "CONVERSATION_IDENTIFIER": "Conversation identifier",
       "CAMPAIGN_NAME": "Campaign name",
       "LABELS": "Labels",

app/javascript/dashboard/i18n/locale/am/chatlist.json

@@ -79,6 +79,9 @@
       },
       "priority_desc_created_at_asc": {
         "TEXT": "Priority: Highest first, Created: Oldest first"
+      },
+      "unread": {
+        "TEXT": "Unread Count: Highest first"
       }
     },
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/am/companies.json

@@ -25,6 +25,10 @@
     "ACTIONS": {
       "CREATE": "Add company"
     },
+    "SELECTOR": {
+      "PLACEHOLDER": "Select company",
+      "CREATE_OPTION": "Add \"{name}\""
+    },
     "CREATE": {
       "TITLE": "Add company details",
       "ACTIONS": {

app/javascript/dashboard/i18n/locale/am/contact.json

@@ -510,6 +510,7 @@
         "ATTRIBUTES": "ባህሪያት",
         "HISTORY": "ታሪክ",
         "NOTES": "ማስታወሻዎች",
+        "MEDIA": "Media",
         "MERGE": "አንድነት አድርግ"
       },
       "HISTORY": {

app/javascript/dashboard/i18n/locale/am/conversation.json

@@ -44,6 +44,8 @@
     "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
     "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "ይህ የInstagram መለያ ወደ አዲሱ የInstagram ቻናል ገቢ ሳጥን ተዛውሯል። ሁሉም አዲስ መልዕክቶች በዚያ ይታያሉ። ከአሁን ጀምሮ ከዚህ ውይይት መልዕክቶች መላክ አትችሉም።",
+    "INSTAGRAM_RESTRICTION_BANNER": "Instagram is currently restricted. Some messages or actions may be delayed or unavailable while we restore full support.",
+    "INSTAGRAM_RESTRICTION_STATUS_LINK": "View status update",
     "REPLYING_TO": "ለዚህ ትመልሳለህ፦",
     "REMOVE_SELECTION": "ምርጫ አስወግድ",
     "DOWNLOAD": "አውርድ",
@@ -233,6 +235,7 @@
       "TIP_AUDIORECORDER_ERROR": "Could not open the audio",
       "AUDIO_CONVERSION_FAILED": "Audio conversion failed. Please try again.",
       "DRAG_DROP": "Drag and drop here to attach",
+      "IMAGE_UPLOAD_SUCCESS": "ምስል በተሳካ ሁኔታ ተሰብስቧል",
       "START_AUDIO_RECORDING": "Start audio recording",
       "STOP_AUDIO_RECORDING": "Stop audio recording",
       "COPILOT_THINKING": "ኮፒሎት እየሰማራ ነው",
@@ -303,6 +306,25 @@
         "MESSAGE": "You cannot undo this action",
         "DELETE": "Delete",
         "CANCEL": "Cancel"
+      },
+      "REPORT_MESSAGE": {
+        "LABEL": "Report message",
+        "TITLE": "Report Captain message",
+        "DESCRIPTION": "Found an issue with this AI response? Let us know what went wrong and our team will review it to help improve Captain's accuracy.",
+        "PROBLEM_TYPE": "Problem type",
+        "PROBLEM_TYPE_PLACEHOLDER": "Select a problem type",
+        "DESCRIPTION_LABEL": "Description",
+        "DESCRIPTION_PLACEHOLDER": "Describe the problem in detail",
+        "SUBMIT": "Report",
+        "SUCCESS": "Thanks for reporting. Our team will take a look.",
+        "ERROR": "Could not report this message. Please try again.",
+        "REASONS": {
+          "incorrect_information": "Incorrect information",
+          "inappropriate_response": "Inappropriate response",
+          "incomplete_response": "Incomplete response",
+          "outdated_information": "Outdated information",
+          "other": "Other"
+        }
       }
     },
     "SIDEBAR": {
@@ -400,7 +422,8 @@
       "VIEW_ALL": "View all",
       "SHOW_LESS": "Show less",
       "MORE_COUNT": "+{count}",
-      "UNTITLED_FILE": "Untitled file"
+      "UNTITLED_FILE": "Untitled file",
+      "JUMP_TO_MESSAGE": "Jump to message"
     },
     "SHOPIFY": {
       "ORDER_ID": "Order #{id}",

app/javascript/dashboard/i18n/locale/am/emoji.json

@@ -3,5 +3,33 @@
     "PLACEHOLDER": "Search emojis",
     "NOT_FOUND": "No emoji match your search",
     "REMOVE": "Remove"
+  },
+  "EMOJI_ICON_PICKER": {
+    "TABS": {
+      "ICONS": "Icons",
+      "EMOJIS": "Emojis"
+    },
+    "SEARCH_EMOJI": "Search emoji…",
+    "SEARCH_ICON": "Search icons…",
+    "FREQUENTLY_USED": "Frequently used",
+    "NO_EMOJI": "No emoji match your search",
+    "NO_ICON": "No icons match your search",
+    "REMOVE": "አስወግድ",
+    "STYLE": {
+      "OUTLINE": "Outline icons",
+      "FILLED": "Filled icons"
+    },
+    "COLORS": {
+      "SLATE": "Slate",
+      "RED": "Red",
+      "ORANGE": "Orange",
+      "AMBER": "Amber",
+      "GREEN": "Green",
+      "TEAL": "Teal",
+      "BLUE": "Blue",
+      "INDIGO": "Indigo",
+      "VIOLET": "Violet",
+      "PINK": "Pink"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/am/helpCenter.json

@@ -533,6 +533,8 @@
             "PUBLISHED": "ተለቀቀ",
             "ARCHIVED": "ተቀምጧል"
           },
+          "PENDING_EDITS": "Unpublished edits",
+          "PENDING_EDITS_TOOLTIP": "This published article has unpublished edits",
           "CATEGORY": {
             "UNCATEGORISED": "ያልተደራጀ"
           }
@@ -552,6 +554,7 @@
         "LOCALE": {
           "ALL": "ሁሉም ቋንቋዎች"
         },
+        "SEARCH_PLACEHOLDER": "ጽሑፎችን ፈልግ...",
         "NEW_ARTICLE": "አዲስ ጽሑፍ"
       },
       "EMPTY_STATE": {
@@ -579,6 +582,10 @@
         "CATEGORY": {
           "TITLE": "በዚህ ምድብ ምንም ጽሑፎች የሉም",
           "SUBTITLE": "በዚህ ምድብ ያሉ ጽሑፎች እዚህ ይታያሉ"
+        },
+        "SEARCH": {
+          "TITLE": "No matching articles",
+          "SUBTITLE": "We couldn't find any articles matching your search. Try a different term."
         }
       },
       "BULK_TRANSLATE": {
@@ -611,6 +618,8 @@
         "DELETE": "Delete",
         "STATUS_SUCCESS": "Articles updated successfully",
         "STATUS_ERROR": "Failed to update articles",
+        "STATUS_SKIPPED": "1 article with unpublished edits was skipped — open it to publish or discard. | {count} articles with unpublished edits were skipped — open them to publish or discard.",
+        "STATUS_SKIPPED_ALL": "These articles have unpublished edits — open each to publish or discard.",
         "CATEGORY_SUCCESS": "Articles moved successfully",
         "CATEGORY_ERROR": "Failed to move articles",
         "DELETE_CONFIRM_TITLE": "Delete article | Delete {count} articles",
@@ -624,6 +633,7 @@
       "CATEGORY_HEADER": {
         "NEW_CATEGORY": "አዲስ ምድብ",
         "EDIT_CATEGORY": "ምድብ አርትዕ",
+        "SEARCH_PLACEHOLDER": "Search categories...",
         "CATEGORIES_COUNT": "{n} ምድብ | {n} ምድቦች",
         "BREADCRUMB": {
           "CATEGORY_LOCALE": "ምድቦች ({localeCode})",
@@ -634,6 +644,10 @@
         "TITLE": "ምድቦች አልተገኙም",
         "SUBTITLE": "ካተጎሪዎች እዚህ ይታያሉ። በ'አዲስ ካተጎሪ' አዝራር ቁልፍ በመጫን ካተጎሪ ማክሰኞ ይችላሉ።."
       },
+      "SEARCH_EMPTY_STATE": {
+        "TITLE": "No matching categories",
+        "SUBTITLE": "We couldn't find any categories matching your search. Try a different term."
+      },
       "CATEGORY_CARD": {
         "ARTICLES_COUNT": "{count} ጽሑፍ | {count} ጽሑፎች"
       },
@@ -691,6 +705,11 @@
     "LOCALES_PAGE": {
       "LOCALES_COUNT": "ምንም ቋንቋ አልተገኘም | {n} ቋንቋ | {n} ቋንቋዎች",
       "NEW_LOCALE_BUTTON_TEXT": "አዲስ ቋንቋ",
+      "SEARCH_PLACEHOLDER": "Search locales...",
+      "SEARCH_EMPTY_STATE": {
+        "TITLE": "No matching locales",
+        "SUBTITLE": "We couldn't find any locales matching your search. Try a different term."
+      },
       "LOCALE_CARD": {
         "ARTICLES_COUNT": "{count} ጽሑፍ | {count} ጽሑፎች",
         "CATEGORIES_COUNT": "{count} ምድብ | {count} ምድቦች",
@@ -700,9 +719,51 @@
           "MAKE_DEFAULT": "እንደ ነባሪ አድርግ",
           "MOVE_TO_DRAFT": "Move to draft",
           "PUBLISH_LOCALE": "Publish locale",
+          "CUSTOMIZE_CONTENT": "Localize content",
+          "SELECT_POPULAR_CONTENT": "Select recommended content",
           "DELETE": "ሰርዝ"
         }
       },
+      "POPULAR_CONTENT_DIALOG": {
+        "TITLE": "Recommended content",
+        "DESCRIPTION": "Pick up to 3 categories and 6 articles to feature on this locale's help center home page. Drag them into the order you want visitors to see.",
+        "SEARCH": "Search...",
+        "EMPTY": "No matching results",
+        "ADD_ANOTHER": "Add another...",
+        "SLOTS_LEFT": "{count} slots left",
+        "OVERRIDING_DEFAULTS": "Overriding defaults for this locale",
+        "CONFIRM": "Save recommendations",
+        "CATEGORIES": {
+          "LABEL": "Recommended categories",
+          "ARTICLES_COUNT": "No articles | {count} article | {count} articles"
+        },
+        "ARTICLES": {
+          "LABEL": "Recommended articles",
+          "IN_CATEGORY": "in {category}",
+          "UNCATEGORIZED": "ያልተደራጀ"
+        },
+        "API": {
+          "SUCCESS_MESSAGE": "Recommended content updated successfully",
+          "ERROR_MESSAGE": "Unable to update recommended content. Try again."
+        }
+      },
+      "CONTENT_DIALOG": {
+        "TITLE": "Localize content",
+        "DESCRIPTION": "Set values specific to this locale. Anything left blank falls back to the default locale.",
+        "NAME": {
+          "LABEL": "Name"
+        },
+        "PAGE_TITLE": {
+          "LABEL": "የገፅ ርዕስ"
+        },
+        "HEADER_TEXT": {
+          "LABEL": "የራስጌ ጽሑፍ"
+        },
+        "API": {
+          "SUCCESS_MESSAGE": "Locale content updated successfully",
+          "ERROR_MESSAGE": "Unable to update locale content. Try again."
+        }
+      },
       "ADD_LOCALE_DIALOG": {
         "TITLE": "አዲስ ቋንቋ አክል",
         "DESCRIPTION": "ይህ ሰነድ በሚጻፍበት ቋንቋ ይምረጡ። ይህ ወደ የትርጉም ዝርዝርዎ ይጨምራል እና በኋላ ተጨማሪ ማክሰኞ ይችላሉ።.",
@@ -730,10 +791,30 @@
         },
         "PREVIEW": "ቅድመ እይታ",
         "PUBLISH": "ለማስታወቂያ",
+        "PUBLISH_CHANGES": "Publish changes",
+        "PUBLISH_CHANGES_SUCCESS": "Changes published successfully",
+        "PUBLISH_CHANGES_ERROR": "Could not publish changes",
+        "SAVE_IN_PROGRESS": "Still saving your latest changes — please try again in a moment.",
+        "DISCARD_CHANGES": "Discard changes",
+        "DISCARD_CHANGES_SUCCESS": "Changes discarded",
+        "DISCARD_CHANGES_ERROR": "Could not discard changes",
+        "PENDING_CHANGES": "Pending changes",
+        "VIEW_CHANGES": "View unpublished changes",
         "DRAFT": "እቅድ",
         "ARCHIVE": "አርክቭ",
         "BACK_TO_ARTICLES": "ወደ ጽሑፎች ተመለስ"
       },
+      "PENDING_CHANGES_POPOVER": {
+        "TITLE": "Unpublished changes",
+        "DESCRIPTION": "This article has draft changes that aren't live yet. Apply them before changing the status, or discard them?",
+        "APPLY": "Apply changes",
+        "DISCARD": "Discard changes"
+      },
+      "DIFF_DIALOG": {
+        "TITLE": "Unpublished changes",
+        "DESCRIPTION": "Compare your draft against the version that's currently live.",
+        "TITLE_LABEL": "Title"
+      },
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "ተጨማሪ ባህሪያት",
         "UNCATEGORIZED": "ያልተመደበ",

app/javascript/dashboard/i18n/locale/am/inboxMgmt.json

@@ -58,14 +58,17 @@
         "ERROR_MESSAGE": "Instagram ጋር ለመገናኘት ስህተት አጋጥሟል፣ እባክዎ እንደገና ይሞክሩ",
         "ERROR_AUTH": "Instagram ጋር ለመገናኘት ስህተት አጋጥሟል፣ እባክዎ እንደገና ይሞክሩ",
         "NEW_INBOX_SUGGESTION": "ይህ የInstagram መለያ ቀድሞ ወደ ሌላ ኢንቦክስ ተገናኝቷል እና አሁን ወደዚህ ተለዋዋጭ ሆኗል። አዲስ መልእክቶች ሁሉ እዚህ ይታያሉ። አሮጌው ኢንቦክስ ለዚህ መለያ መልእክት ማስተላለፍ እና መቀበል አይችልም።.",
-        "DUPLICATE_INBOX_BANNER": "ይህ የInstagram መለያ ወደ አዲሱ የInstagram ቻናል ኢንቦክስ ተለዋዋጭ ሆኗል። ከዚህ ኢንቦክስ የInstagram መልእክቶችን መላክ/መቀበል አትችሉም።."
+        "DUPLICATE_INBOX_BANNER": "ይህ የInstagram መለያ ወደ አዲሱ የInstagram ቻናል ኢንቦክስ ተለዋዋጭ ሆኗል። ከዚህ ኢንቦክስ የInstagram መልእክቶችን መላክ/መቀበል አትችሉም።.",
+        "SETTINGS_RESTRICTED_WARNING": "Instagram is currently restricted. Some messages or actions may be delayed or unavailable while we restore full support.",
+        "STATUS_LINK": "View status update"
       },
       "TIKTOK": {
         "CONTINUE_WITH_TIKTOK": "ከTikTok ጋር ቀጥሉ",
         "CONNECT_YOUR_TIKTOK_PROFILE": "TikTok መገለጫዎን ያገናኙ",
         "HELP": "TikTok መገለጫዎን እንደ ቻናል ለመጨመር፣ “Continue with TikTok” በመጫን መለያዎን መረጋገጥ አለብዎት ",
         "ERROR_MESSAGE": "TikTok ለመገናኘት ስህተት አጋጥሟል፣ እባክዎ እንደገና ይሞክሩ",
-        "ERROR_AUTH": "TikTok ለመገናኘት ስህተት አጋጥሟል፣ እባክዎ እንደገና ይሞክሩ"
+        "ERROR_AUTH": "TikTok ለመገናኘት ስህተት አጋጥሟል፣ እባክዎ እንደገና ይሞክሩ",
+        "NORTH_AMERICA_WARNING": "TikTok connections for North American accounts are temporarily unavailable while we wait for an update from the TikTok team."
       },
       "TWITTER": {
         "HELP": "የTwitter መገለጫዎን እንደ ቻናል ለመጨመር በ\"Sign in with Twitter\" ላይ በመጫን የTwitter መገለጫዎን መረጋገጥ አለብዎት። ",
@@ -653,6 +656,10 @@
       },
       "CREDENTIALS": {
         "DESCRIPTION": "Voice calling requires Twilio API Key credentials. These are used to generate tokens for agent voice connections."
+      },
+      "INBOUND": {
+        "LABEL": "Allow incoming calls",
+        "DESCRIPTION": "Let customers call this number. When turned off, incoming calls are declined automatically — agents aren't notified and no conversation is created. Agents can still place outgoing calls."
       }
     },
     "WHATSAPP_CALLING": {
@@ -810,6 +817,15 @@
       "WHATSAPP_EMBEDDED_SIGNUP_SUBHEADER": "ይህ ኢንቦክስ በWhatsApp ተዋሰነ መመዝገቢያ ተገናኝቷል።.",
       "WHATSAPP_EMBEDDED_SIGNUP_DESCRIPTION": "ይህን ኢንቦክስ ለWhatsApp ንግድ ቅንብሮች ለማዘመን መቀየር ይችላሉ።.",
       "WHATSAPP_RECONFIGURE_BUTTON": "እንደገና ያቀናብሩ",
+      "WHATSAPP_MANUAL_TRANSFER_TITLE": "Switch to Manual Setup",
+      "WHATSAPP_MANUAL_TRANSFER_SUBHEADER": "This inbox was connected through WhatsApp embedded signup, which is no longer supported. Enter the WhatsApp Cloud API credentials from your own Meta app to switch this inbox to a manual setup. Configure the webhook in your Meta app using the verification token above before switching.",
+      "WHATSAPP_MANUAL_TRANSFER_PHONE_NUMBER_ID_LABEL": "Phone Number ID",
+      "WHATSAPP_MANUAL_TRANSFER_BUSINESS_ACCOUNT_ID_LABEL": "የንግድ አካውንት መለያ",
+      "WHATSAPP_MANUAL_TRANSFER_API_KEY_LABEL": "API ቁልፍ",
+      "WHATSAPP_MANUAL_TRANSFER_API_KEY_PLACEHOLDER": "Enter a permanent access token from your Meta app",
+      "WHATSAPP_MANUAL_TRANSFER_BUTTON": "Switch to Manual Setup",
+      "WHATSAPP_MANUAL_TRANSFER_SUCCESS": "Inbox switched to manual setup successfully.",
+      "WHATSAPP_MANUAL_TRANSFER_ERROR": "Could not switch to manual setup. Please verify the credentials and try again.",
       "WHATSAPP_CONNECT_TITLE": "ወደ WhatsApp ቢዝነስ ይገናኙ",
       "WHATSAPP_CONNECT_SUBHEADER": "ለቀላል አስተዳደር ወደ WhatsApp ተዋሰነ መመዝገቢያ ይዘምኑ።.",
       "WHATSAPP_CONNECT_DESCRIPTION": "ይህን ኢንቦክስ ወደ WhatsApp ንግድ ያገናኙ ለተጨማሪ ባህሪያትና ቀላል አስተዳደር።.",
@@ -827,6 +843,70 @@
       "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "ከWhatsApp መልእክት አብነቶች እጅግ በእጅ ማስተካከል ለእንደገና የሚገኙ አብነቶችን ያዘምኑ።.",
       "WHATSAPP_TEMPLATES_SYNC_BUTTON": "አብነቶችን ያዘምኑ",
       "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "የአብነት ማስተካከያ በተሳካ ሁኔታ ተጀምሯል። ለማዘመን ጥቂት ደቂቃዎች ሊወስድ ይችላል።.",
+      "WHATSAPP_MANUAL_MIGRATION": {
+        "BANNER": {
+          "TITLE": "Manual setup recommended",
+          "DESCRIPTION": "This inbox connects through the shared Meta app used for embedded signup, which recent Meta restrictions have affected. To avoid similar issues in the future, we recommend reconnecting it with your own Meta app.",
+          "START": "Start manual migration",
+          "GUIDE": "View guide"
+        },
+        "DIALOG": {
+          "EYEBROW": "WhatsApp manual migration",
+          "TITLE": "Reconnect WhatsApp inbox",
+          "CLOSE": "ዝጋ",
+          "ACTION_REQUIRED_TITLE": "Reconnect with your own Meta app",
+          "ACTION_REQUIRED_DESCRIPTION": "Inboxes connected through your own Meta app are not affected by restrictions on the shared embedded signup app. This guided flow updates the WhatsApp API connection without creating a new inbox.",
+          "GUIDE_LINK": "Open the manual setup guide",
+          "PRESERVED_TITLE": "Preserved",
+          "PRESERVED_DESCRIPTION": "Conversations, contacts, collaborators, routing, business hours, and inbox settings.",
+          "UPDATED_TITLE": "Updated",
+          "UPDATED_DESCRIPTION": "WABA ID, phone number ID, access token, and webhook configuration.",
+          "WABA_ID": "WABA ID",
+          "WABA_PLACEHOLDER": "Enter WABA ID",
+          "WABA_HELP": "The WhatsApp Business Account that owns this phone number.",
+          "PHONE_NUMBER_ID": "Phone Number ID",
+          "PHONE_NUMBER_PLACEHOLDER": "Enter Phone Number ID",
+          "PHONE_NUMBER_HELP": "Meta's unique ID for the WhatsApp number connected to this inbox.",
+          "DISPLAY_PHONE_NUMBER": "የስልክ ቁጥር አሳይ",
+          "DISPLAY_PHONE_NUMBER_PLACEHOLDER": "Enter display phone number",
+          "DISPLAY_PHONE_NUMBER_HELP": "The customer-facing WhatsApp number. This cannot be changed during migration.",
+          "ACCESS_TOKEN": "Permanent access token or system user token",
+          "ACCESS_TOKEN_PLACEHOLDER": "Paste access token",
+          "TOKEN_HELP_PREFIX": "The token must include",
+          "TOKEN_HELP_MIDDLE": "Add",
+          "TOKEN_HELP_SUFFIX": "for template sync and template management.",
+          "MESSAGING_PERMISSION": "whatsapp_business_messaging.",
+          "MANAGEMENT_PERMISSION": "whatsapp_business_management",
+          "REVIEW_TITLE": "Review before reconnecting",
+          "INBOX": "Inbox",
+          "PHONE_NUMBER": "ስልክ ቁጥር",
+          "NOT_ENTERED": "Not entered",
+          "VERIFY_NOTICE": "Chatwoot will verify these credentials with Meta before applying any changes. If verification fails, the current configuration is left untouched.",
+          "BACK": "Back",
+          "CANCEL": "Cancel",
+          "CONTINUE": "ቀጥል",
+          "REVIEW_MIGRATION": "Review migration",
+          "RECONNECT": "Reconnect WhatsApp inbox"
+        },
+        "STEPS": {
+          "BEFORE_YOU_START": {
+            "TITLE": "Before you start",
+            "DESCRIPTION": "This reconnects the WhatsApp API details for this inbox. Conversations, collaborators, routing, business hours, CSAT, and bot settings will be preserved."
+          },
+          "BUSINESS_DETAILS": {
+            "TITLE": "Business details",
+            "DESCRIPTION": "Enter the WhatsApp assets from the customer Meta Business account."
+          },
+          "ACCESS_TOKEN": {
+            "TITLE": "Access token",
+            "DESCRIPTION": "Paste a permanent access token or system user token with WhatsApp permissions."
+          },
+          "REVIEW_MIGRATION": {
+            "TITLE": "Review migration",
+            "DESCRIPTION": "Confirm the connection details before reconnecting this inbox. Chatwoot will verify the token, WABA, and phone number with Meta before applying changes."
+          }
+        }
+      },
       "WHATSAPP_CALLING_ENABLED": {
         "LABEL": "Enable voice calling",
         "DESCRIPTION": "Allow agents to start and receive WhatsApp voice calls on this inbox. Available only on embedded-signup WhatsApp Cloud channels with calling permission granted by Meta."

app/javascript/dashboard/i18n/locale/am/index.js

@@ -33,6 +33,7 @@ import report from './report.json';
 import resetPassword from './resetPassword.json';
 import search from './search.json';
 import setNewPassword from './setNewPassword.json';
+import sessionLimit from './sessionLimit.json';
 import settings from './settings.json';
 import signup from './signup.json';
 import sla from './sla.json';
@@ -75,6 +76,7 @@ export default {
   ...resetPassword,
   ...search,
   ...setNewPassword,
+  ...sessionLimit,
   ...settings,
   ...signup,
   ...sla,

app/javascript/dashboard/i18n/locale/am/integrations.json

@@ -31,6 +31,13 @@
     "WEBHOOK": {
       "SUBSCRIBED_EVENTS": "ተመዝግቧል የሆኑ ክስተቶች",
       "LEARN_MORE": "ስለ webhooks ተጨማሪ ያውቁ",
+      "PAYWALL": {
+        "TITLE": "Webhooks are available on paid plans",
+        "AVAILABLE_ON": "Use webhooks to receive real-time events from your Chatwoot account.",
+        "UPGRADE_PROMPT": "Upgrade to the Startups, Business, or Enterprise plan to use webhooks.",
+        "UPGRADE_NOW": "Upgrade now",
+        "CANCEL_ANYTIME": "Change or cancel your plan anytime."
+      },
       "SECRET": {
         "LABEL": "ምስጢር",
         "COPY": "ምስጢሩን ወደ ክሊፕቦርድ ቅዳ",
@@ -392,6 +399,82 @@
   "CAPTAIN": {
     "NAME": "ካፕቴን",
     "HEADER_KNOW_MORE": "ተጨማሪ ያውቁ",
+    "OVERVIEW": {
+      "HEADER": "አጠቃላይ እይታ",
+      "WELCOME": {
+        "LABEL": "Captain summary",
+        "LOADING": "Generating summary…"
+      },
+      "INBOX_BANNER": {
+        "TEXT": "This assistant isn't connected to any inbox yet, so it won't respond to conversations.",
+        "ACTION": "Connect inbox",
+        "DISMISS": "Dismiss"
+      },
+      "COVERAGE_BANNER": {
+        "TEXT": "{count} FAQs are pending review, keeping coverage at {coverage}%. Approve them so your assistant can resolve more on its own.",
+        "ACTION": "Review FAQs",
+        "DISMISS": "Dismiss"
+      },
+      "RANGES": {
+        "LAST_DAYS": "Last {count} days",
+        "THIS_MONTH": "This month",
+        "LAST_MONTH": "Last month"
+      },
+      "METRICS": {
+        "HANDLED": {
+          "LABEL": "Conversations handled",
+          "HINT": "Distinct conversations this assistant replied in."
+        },
+        "AUTO_RESOLUTION": {
+          "LABEL": "Auto-resolution rate",
+          "HINT": "Share of handled conversations closed without a human reply."
+        },
+        "HANDOFF": {
+          "LABEL": "Handoff rate",
+          "HINT": "Share of handled conversations escalated to a human agent."
+        },
+        "HOURS_SAVED": {
+          "LABEL": "Time saved",
+          "HINT": "Estimate: Captain replies times ~2 minutes of assumed agent effort per reply. Directional, not measured labor."
+        },
+        "REOPEN": {
+          "LABEL": "Reopen rate",
+          "HINT": "Auto-resolved conversations that were reopened afterwards."
+        },
+        "DEPTH": {
+          "LABEL": "Messages / conversation",
+          "HINT": "Average replies the assistant sends per conversation."
+        }
+      },
+      "DRILLDOWN": {
+        "CLOSE": "Close details",
+        "EMPTY": "No records found for this metric.",
+        "ERROR": "Could not load records. Please try again.",
+        "LOAD_MORE": "Load more",
+        "RESULT_COUNT_CONVERSATION": "{count} conversation | {count} conversations"
+      },
+      "KNOWLEDGE": {
+        "TITLE": "Knowledge coverage",
+        "COVERAGE": "{pct}% approved",
+        "APPROVED": "Approved FAQs",
+        "PENDING": "በመጠባበቂያ ላይ ያሉ የተደጋጋሚ ጥያቄዎች",
+        "DOCUMENTS": "ሰነዶች"
+      },
+      "LINKS": {
+        "DOCS": {
+          "TITLE": "Captain docs",
+          "DESCRIPTION": "Guides and how-tos for Captain"
+        },
+        "PLAYGROUND": {
+          "TITLE": "መጫወቻ ቦታ",
+          "DESCRIPTION": "Test this assistant's replies"
+        },
+        "BILLING": {
+          "TITLE": "ክፍያ",
+          "DESCRIPTION": "Manage credits and plan"
+        }
+      }
+    },
     "ASSISTANT_SWITCHER": {
       "ASSISTANTS": "አገልጋዮች",
       "SWITCH_ASSISTANT": "በአገልጋዮች መካከል ቀይር",
@@ -494,10 +577,6 @@
           "PLACEHOLDER": "የእርዳታ ስም ያስገቡ",
           "ERROR": "ስም አስፈላጊ ነው"
         },
-        "TEMPERATURE": {
-          "LABEL": "የምላሽ ሙቀት",
-          "DESCRIPTION": "እንዴት ፈጠራዊ ወይም ገደብ ያለ መልስ እንደሚሰጥ ያስተካክሉ። ዝቅተኛ እሴቶች ትክክለኛና ተወላጅ መልሶችን ያመነታሉ፣ ከፍተኛ እሴቶች ግን በተለያዩና ፈጠራዊ መልሶች ላይ ያስተዋውቃሉ።"
-        },
         "DESCRIPTION": {
           "LABEL": "መግለጫ",
           "PLACEHOLDER": "እርዳታ መግለጫ ያስገቡ",
@@ -739,6 +818,7 @@
     "DOCUMENTS": {
       "HEADER": "ሰነዶች",
       "ADD_NEW": "አዲስ ሰነድ ፍጠር",
+      "FAQ_COUNT": "{n} FAQ | {n} FAQs",
       "SELECTED": "{count} ተመረጡ",
       "SELECT_ALL": "ሁሉንም ይምረጡ ({count})",
       "UNSELECT_ALL": "ሁሉንም አልምረጥም ({count})",
@@ -798,7 +878,27 @@
       },
       "RELATED_RESPONSES": {
         "TITLE": "ተዛማጅ የFAQ ጥያቄዎች",
-        "DESCRIPTION": "እነዚህ የFAQ ጥያቄዎች ቀጥተኛ ከሰነዱ ተፈጥረዋል።"
+        "EMPTY": "No FAQs have been generated from this document yet."
+      },
+      "DETAILS": {
+        "DESCRIPTION": "Review the crawled content and the FAQs generated from this source.",
+        "SOURCE": "Source",
+        "GENERATED_FAQS": "Generated FAQs",
+        "LAST_UPDATED": "Last updated",
+        "NOT_AVAILABLE": "Not available",
+        "CONTENT_TAB": "Crawled content",
+        "PDF_TAB": "PDF details",
+        "CONTENT_TITLE": "Crawled content",
+        "PDF_TITLE": "PDF file",
+        "PDF_DESCRIPTION": "Review the original PDF source.",
+        "CHARACTER_COUNT": "{count} characters extracted",
+        "COPY_CONTENT": "ቅዳ",
+        "COPY_SUCCESS": "Crawled content copied to clipboard",
+        "COPY_ERROR": "Could not copy crawled content",
+        "VIEW_RAW": "View raw",
+        "VIEW_PREVIEW": "View preview",
+        "UNREADABLE_CONTENT": "Readable content could not be extracted from this document. You can view the raw extracted content.",
+        "EMPTY_CONTENT": "No crawled content is available for this document yet."
       },
       "FORM_DESCRIPTION": "ሰነዱን እንደ የእውቀት ምንጭ ለማከማቸት የሰነዱን URL ያስገቡ እና ከዚያ ጋር ለማገናኘት እገዛ አገልጋይን ይምረጡ።",
       "CREATE": {
@@ -838,7 +938,7 @@
         "ERROR_MESSAGE": "ሰነዱን ለማስወገድ ስህተት አጋጥሟል፣ እባክዎን እንደገና ይሞክሩ።"
       },
       "OPTIONS": {
-        "VIEW_RELATED_RESPONSES": "ተዛማጅ ምላሾችን እይ",
+        "VIEW_DETAILS": "ዝርዝሮችን እይ",
         "SYNC_NOW": "Refresh now",
         "RETRY_SYNC": "Retry refresh",
         "DELETE_DOCUMENT": "ሰነድ ሰርዝ"

app/javascript/dashboard/i18n/locale/am/onboarding.json

@@ -30,5 +30,59 @@
     "VALIDATION_ERROR": "Please fill in all required fields",
     "SUCCESS": "Details saved successfully",
     "ERROR": "Could not save details. Please try again."
+  },
+  "ONBOARDING_INBOX_SETUP": {
+    "GREETING": "Let's set up a few things",
+    "SUBTITLE": "This will give you head-start in your workspace",
+    "CONTINUE": "ቀጥል",
+    "SKIP": "ይዝጉ",
+    "ERROR": "Something went wrong. Please try again.",
+    "WHATSAPP_CONNECTED": "WhatsApp connected successfully",
+    "FACEBOOK_CONNECTED": "Facebook connected successfully",
+    "CREATED_FOR_YOU": {
+      "TITLE": "We've created the following for you",
+      "LIVE_CHAT": "Live Chat widget",
+      "LIVE_CHAT_DESCRIPTION": "Instant messenger for your website",
+      "LIVE_CHAT_STATUS": "Almost done…",
+      "LIVE_CHAT_READY": "ዝግጅተዋል",
+      "HELP_CENTER": "የእርዳታ ማዕከል",
+      "HELP_CENTER_DESCRIPTION": "Your digital encyclopedia",
+      "HELP_CENTER_GENERATING": "Creating your help center…",
+      "HELP_CENTER_ANALYZING_WEBSITE": "Analyzing your website…",
+      "HELP_CENTER_SETTING_UP_CATEGORIES": "Setting up categories…",
+      "HELP_CENTER_CURATING_ARTICLES": "Curating articles…",
+      "HELP_CENTER_ARTICLES": "Created {count} article | Created {count} articles",
+      "HELP_CENTER_CATEGORIES": "{count} ምድብ | {count} ምድቦች",
+      "HELP_CENTER_SUMMARY": "Created {count} article across {categories} | Created {count} articles across {categories}"
+    },
+    "CHANNELS": {
+      "TITLE": "Connect all your conversation channels",
+      "HEADER": "We found a few channels you can connect",
+      "CONNECT": "አገናኝ",
+      "CONNECTED": "Connected",
+      "MORE_CHANNELS_NOTE": "Set up {email} and {voice} channels later inside the app",
+      "MORE_CHANNELS_EMAIL": "Email",
+      "MORE_CHANNELS_VOICE": "ድምጽ",
+      "VIEW_ALL": "View all",
+      "GMAIL": "Gmail",
+      "OUTLOOK": "Outlook",
+      "OTHER_EMAIL": "Other Email Providers"
+    },
+    "CHANNELS_DIALOG": {
+      "TITLE": "Connect all your channels instantly",
+      "SUBTITLE": "Manage all of them from one dashboard. You can also set up and edit inboxes later inside the app.",
+      "NOTE": "SMS, API, Voice, and other email providers can be set up later from your dashboard.",
+      "CONNECT_TITLE": "Connect your {name} account",
+      "CONNECT_SUBTITLE": "Fill out these quick details",
+      "CONNECT": "አገናኝ",
+      "BACK": "Back",
+      "SETUP_LATER": "Setup later in app",
+      "FACEBOOK_SUBTITLE": "Authorize access and choose a Page to connect.",
+      "FACEBOOK_LAUNCH": "Continue with Facebook",
+      "FACEBOOK_SELECT_PAGE": "Select a Page to connect",
+      "FACEBOOK_LOADING": "Loading your Facebook Pages…",
+      "FACEBOOK_NO_PAGES": "No connectable Pages found. All your Pages are already connected.",
+      "FACEBOOK_ERROR": "Couldn't connect to Facebook. Please try again."
+    }
   }
 }

app/javascript/dashboard/i18n/locale/am/report.json

@@ -121,6 +121,26 @@
       "CLEAR_FILTER": "Clear filter",
       "EMPTY_LIST": "No results found"
     },
+    "DRILLDOWN": {
+      "TITLE": "{metric} details",
+      "RESULT_COUNT_CONVERSATION": "{count} conversation | {count} conversations",
+      "RESULT_COUNT_MESSAGE": "{count} message | {count} messages",
+      "EMPTY": "No records found for this bar.",
+      "ERROR": "Could not load records. Please try again.",
+      "ADMIN_ONLY": "Only administrators can drill down into report records.",
+      "LOAD_MORE": "Load more",
+      "CLOSE": "Close details",
+      "PREVIOUS_BUCKET": "Previous bar",
+      "NEXT_BUCKET": "Next bar",
+      "UNKNOWN_CONTACT": "Unknown contact",
+      "UNKNOWN_INBOX": "Unknown inbox",
+      "UNASSIGNED_AGENT": "Unassigned",
+      "NO_MESSAGE_CONTENT": "No message content",
+      "MESSAGE_CREATED_AT": "Message created at {time}",
+      "EVENT_OCCURRED_AT": "Event occurred at {time}",
+      "INCOMING_MESSAGE": "Incoming message",
+      "OUTGOING_MESSAGE": "Outgoing message"
+    },
     "PAGINATION": {
       "RESULTS": "Showing {start} to {end} of {total} results",
       "PER_PAGE_TEMPLATE": "{size} / page"

app/javascript/dashboard/i18n/locale/am/sessionLimit.json

@@ -0,0 +1,12 @@
+{
+  "SESSION_LIMIT": {
+    "TITLE": "Active session limit reached",
+    "DESCRIPTION": "You have reached your limit of active sessions. Please end a session before logging in.",
+    "END": "End",
+    "END_ALL": "End all sessions",
+    "LOG_IN": "Log in",
+    "CANCEL": "Back to login",
+    "UNKNOWN_DEVICE": "Unknown device",
+    "STARTED": "Started"
+  }
+}

app/javascript/dashboard/i18n/locale/am/settings.json

@@ -86,9 +86,21 @@
         "NOTE": "ለመለያዎ ተጨማሪ የደህንነት ባለስልጣናት ያስተዳድሩ።.",
         "MFA_BUTTON": "ሁለት-አምስት ማረጋገጫ ያስተካክሉ"
       },
+      "SESSIONS_SECTION": {
+        "TITLE": "Active Sessions",
+        "NOTE": "These are the devices currently logged in to your account.",
+        "CURRENT": "Current session",
+        "REVOKE": "Revoke",
+        "REVOKE_SUCCESS": "Session revoked successfully",
+        "REVOKE_ERROR": "Unable to revoke session. Please try again.",
+        "FETCH_ERROR": "Unable to fetch sessions. Please try again.",
+        "LAST_ACTIVE": "Last active",
+        "UNKNOWN_DEVICE": "Unknown device"
+      },
       "ACCESS_TOKEN": {
         "TITLE": "የመዳረሻ ቶክን",
         "NOTE": "ይህ ቶክን ከAPI በመሠረት የተደረገ አንደኛ አገናኝ ሲሆን ሊጠቀምበት ይችላል",
+        "PAID_PLAN_NOTE": "API access tokens are available on paid plans.",
         "COPY": "ቅዳ",
         "RESET": "እንደገና ማስጀመር",
         "CONFIRM_RESET": "እርግጠኛ ነህ?",
@@ -313,6 +325,7 @@
     "ALL_COMPANIES": "ሁሉም ኩባንያዎች",
     "CAPTAIN": "ካፕቴን",
     "CAPTAIN_ASSISTANTS": "እርዳታ አገልጋዮች",
+    "CAPTAIN_OVERVIEW": "አጠቃላይ እይታ",
     "CAPTAIN_DOCUMENTS": "ሰነዶች",
     "CAPTAIN_RESPONSES": "ተደጋጋሚ ጥያቄዎች",
     "CAPTAIN_TOOLS": "መሣሪያዎች",
@@ -328,6 +341,7 @@
     "NOTIFICATIONS": "ማስታወቂያዎች",
     "CANNED_RESPONSES": "ተዘጋጅቷ የሆነ መልስ",
     "INTEGRATIONS": "አካባቢዎች",
+    "DATA": "Data",
     "PROFILE_SETTINGS": "የመገለጫ ቅንብሮች",
     "ACCOUNT_SETTINGS": "የመለያ ቅንብሮች",
     "APPLICATIONS": "መተግበሪያዎች",
@@ -379,11 +393,124 @@
       "INFO_TEXT": "ሲስተሙ እርስዎን በመተግበሪያው ወይም በዳሽቦርድ ሳትጠቀሙ ራስሰር እንዲሆኑ ያደርጉ።.",
       "INFO_SHORT": "ሲስተሙ ሲሳለቅ ራስሰር እንዲሆኑ ያደርጉ።."
     },
+    "SORT_TOOLTIP": "Sort",
+    "SORT_BY": "በይፋ ያደርጉ",
+    "SORT_GROUPS": {
+      "CREATED": "Sort by date of creation",
+      "ALPHABETICAL": "Sort in alphabetical order",
+      "UNREAD_COUNT": "Sort by unread count"
+    },
+    "SORT_OPTIONS": {
+      "CREATED_DESC": "Newest first",
+      "CREATED_ASC": "Oldest first",
+      "ALPHABETICAL_ASC": "Ascending (A - Z)",
+      "ALPHABETICAL_DESC": "Descending (Z - A)",
+      "UNREAD_COUNT_DESC": "Highest first",
+      "UNREAD_COUNT_ASC": "Lowest first"
+    },
     "DOCS": "ሰነዶችን አንብቡ",
     "SECURITY": "ደህንነት",
     "CAPTAIN_AI": "ካፕቴን",
     "CONVERSATION_WORKFLOW": "የውይይት ስርዓት"
   },
+  "DATA_IMPORTS": {
+    "HEADER": "Data",
+    "DESCRIPTION": "Bring your existing contacts and past conversations into this account from another support tool. Each import runs in the background, so you can keep working while it finishes, track its progress, and review anything that was skipped along the way.",
+    "LOADING": "Fetching imports",
+    "DEFAULT_IMPORT_NAME": "Intercom import",
+    "TABS": {
+      "IMPORT": "አስመጣ",
+      "EXPORT": "ውጣ"
+    },
+    "TYPES": {
+      "CONTACTS": "እውቂያዎች",
+      "CONVERSATIONS": "Conversations",
+      "MESSAGES": "Messages"
+    },
+    "DRAWER": {
+      "TITLE": "New import",
+      "SOURCE": "Source",
+      "NAME": "Import name",
+      "NAME_PLACEHOLDER": "July Intercom migration",
+      "ACCESS_KEY": "Intercom access key",
+      "ACCESS_KEY_PLACEHOLDER": "Paste your Intercom access key",
+      "DATA_TYPES": "Data to import",
+      "VALIDATING": "Validating access key...",
+      "VALID_KEY": "Access key validated.",
+      "INVALID_KEY": "Could not validate this access key.",
+      "ACTIVE_IMPORT": "Wait for the active import to finish before starting another one.",
+      "CANCEL": "Cancel",
+      "IMPORT": "አስመጣ"
+    },
+    "EXPORT": {
+      "TITLE": "Exports are on the way",
+      "DESCRIPTION": "Export your contacts and conversations out of this account. This workflow is coming soon.",
+      "COMING_SOON": "በቅርብ ይመጣል"
+    },
+    "TABLE": {
+      "TITLE": "Recent imports",
+      "EMPTY": "No imports yet",
+      "EMPTY_DESCRIPTION": "Start an import to bring your existing customer history into this account.",
+      "NEW_IMPORT": "አስመጣ",
+      "COUNT": "{count} imports",
+      "UNNAMED": "Untitled import",
+      "IMPORTED_COUNT": "{count} imported",
+      "VIEW": "View import",
+      "NAME": "Name",
+      "TYPE": "Type",
+      "STATUS": "Status",
+      "IMPORTED": "Imported",
+      "CREATED": "የተፈጠረበት",
+      "ABANDON": "Abandon"
+    },
+    "DETAIL": {
+      "BACK": "Back to imports",
+      "ERRORS": "Errors",
+      "SKIP_LOGS": "Skip logs",
+      "SOURCE": "Source",
+      "IMPORT_TYPES": "Import types",
+      "CREATED": "የተፈጠረበት",
+      "DURATION": "Duration",
+      "INITIATED_BY": "Started by",
+      "PROGRESS": "Import progress",
+      "PROGRESS_WITH_TOTAL": "{imported} of {total} imported",
+      "PROGRESS_WITHOUT_TOTAL": "{imported} imported",
+      "PROGRESS_OF_TOTAL": "of {total} imported",
+      "PROGRESS_IMPORTED": "imported",
+      "LAST_UPDATED_TOOLTIP": "Last updated {time}",
+      "NO_SKIP_LOGS": "No skipped or failed records recorded.",
+      "DOWNLOAD_SKIP_LOGS": "Download CSV",
+      "DOWNLOAD_ERROR_LOGS": "Download CSV",
+      "ALL_SKIP_LOGS": "All",
+      "KIND": "Kind",
+      "NO_ERRORS": "No errors recorded.",
+      "ERROR_CODE": "Code",
+      "SOURCE_OBJECT": "Source object",
+      "MESSAGE": "Message"
+    },
+    "MONITOR": {
+      "LIVE": "Live updates every {seconds}s",
+      "LAST_UPDATED": "Last updated {time}",
+      "REFRESH": "Refresh",
+      "REFRESHING": "Refreshing",
+      "STAGES": {
+        "unknown": "Waiting for update",
+        "queued": "Queued",
+        "contacts": "Importing contacts",
+        "conversations": "Importing conversations",
+        "finalizing": "Finalizing import",
+        "completed": "Completed",
+        "completed_with_errors": "Completed with errors",
+        "failed": "አልተሳካም",
+        "abandoned": "Abandoned"
+      }
+    },
+    "ALERTS": {
+      "IMPORT_STARTED": "Intercom import has started.",
+      "IMPORT_ABANDONED": "Intercom import has been abandoned.",
+      "IMPORT_FAILED": "Could not start the Intercom import."
+    }
+  },
   "CAPTAIN_SETTINGS": {
     "TITLE": "የCaptain ቅንብሮች",
     "DESCRIPTION": "ለCaptain የAI ሞዴሎችና ባለስልጣናት ያስተካክሉ። Captain በክሬዲት መሠረት ክፍያ ያደርጋል፣ ለእያንዳንዱ እርምጃ በሞዴሉ መሠረት ክሬዲቶች ይከፈላሉ።.",
@@ -414,7 +541,9 @@
       "DESCRIPTION": "የAI ኃይል ያላቸውን ባለስልጣናት አብራሪዎችን አንቀሳቅሱ ወይም ዝጋ።.",
       "AUDIO_TRANSCRIPTION": {
         "TITLE": "የድምጽ ትርጉም",
-        "DESCRIPTION": "የድምፅ መልእክቶችና የጥሪ መዝገቦችን በራስሰር ወደ ሊቀ መለኪያ ጽሑፍ ይቀይሩ።."
+        "DESCRIPTION": "የድምፅ መልእክቶችና የጥሪ መዝገቦችን በራስሰር ወደ ሊቀ መለኪያ ጽሑፍ ይቀይሩ።.",
+        "MODEL_TITLE": "Audio Transcription Model",
+        "MODEL_DESCRIPTION": "Select the AI model to use for converting audio messages into text transcripts"
       },
       "HELP_CENTER_SEARCH": {
         "TITLE": "የእርዳታ ማዕከል ፍለጋ መደበኛ እና መረጃ ማውጫ",
@@ -439,7 +568,18 @@
       "TITLE": "የአሁኑ እቅድ",
       "PLAN_NOTE": "አሁን በ**{plan}** እቅድ እና በ**{quantity}** ፈቃዶች ተመዝግበዋል",
       "SEAT_COUNT": "የቦታ ብዛት",
-      "RENEWS_ON": "በዚህ ቀን ይደገፋል"
+      "RENEWS_ON": "በዚህ ቀን ይደገፋል",
+      "CURRENCY": "Currency"
+    },
+    "CURRENCY": {
+      "SELECT": {
+        "TITLE": "Choose your billing currency",
+        "DESCRIPTION": "Select the currency you'd like to be billed in. This can't be changed once your subscription is created."
+      },
+      "OPTIONS": {
+        "USD": "US Dollar (USD)",
+        "BRL": "Brazilian Real (BRL)"
+      }
     },
     "VIEW_PRICING": "ዋጋዎችን እይ",
     "MANAGE_SUBSCRIPTION": {
@@ -475,6 +615,7 @@
       "PURCHASE": "ክሬዲቶችን ግዛ",
       "LOADING": "አማራጮች እየጫኑ ነው...",
       "FETCH_ERROR": "የክሬዲት አማራጮችን ማስገባት አልተሳካም። እባክዎ እንደገና ይሞክሩ።.",
+      "RETRY": "Retry",
       "PURCHASE_ERROR": "ግዢውን ማካሄድ አልተሳካም። እባክዎ እንደገና ይሞክሩ።.",
       "PURCHASE_SUCCESS": "በተሳካ ሁኔታ {credits} ክሬዲቶች ወደ አካውንትዎ ተጨምሯል",
       "CONFIRM": {
@@ -776,6 +917,10 @@
           "INPUT_MAX": "ከፍተኛ ያድርጉ",
           "DURATION": "በእያንዳንዱ የወኪል ውይይቶች በ"
         },
+        "EXCLUDE_OLDER_THAN": {
+          "LABEL": "Skip stale conversations",
+          "DESCRIPTION": "Skip unassigned conversations older than this. Defaults to 7 days; clear to disable."
+        },
         "INBOXES": {
           "LABEL": "ተጨማሪ የተላከ ሳጥኖች",
           "DESCRIPTION": "ለዚህ ፖሊሲ የሚሰሩ ኢንቦክሶችን ያክሉ።.",

app/javascript/dashboard/i18n/locale/ar/advancedFilters.json

@@ -19,6 +19,8 @@
       "OR": "أو"
     },
     "INPUT_PLACEHOLDER": "أدخل القيمة",
+    "CONTACT_SEARCH_PLACEHOLDER": "Search contacts",
+    "CONTACT_FALLBACK": "Contact #{id}",
     "OPERATOR_LABELS": {
       "equal_to": "يساوي",
       "not_equal_to": "لا يساوي",
@@ -49,6 +51,7 @@
       "ASSIGNEE_NAME": "اسم المكلَّف",
       "INBOX_NAME": "اسم صندوق الوارد",
       "TEAM_NAME": "اسم الفريق",
+      "CONTACT": "جهات الاتصال",
       "CONVERSATION_IDENTIFIER": "معرف المحادثة",
       "CAMPAIGN_NAME": "اسم الحملة",
       "LABELS": "الوسوم",

app/javascript/dashboard/i18n/locale/ar/chatlist.json

@@ -79,6 +79,9 @@
       },
       "priority_desc_created_at_asc": {
         "TEXT": "Priority: Highest first, Created: Oldest first"
+      },
+      "unread": {
+        "TEXT": "Unread Count: Highest first"
       }
     },
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/ar/companies.json

@@ -25,6 +25,10 @@
     "ACTIONS": {
       "CREATE": "Add company"
     },
+    "SELECTOR": {
+      "PLACEHOLDER": "Select company",
+      "CREATE_OPTION": "Add \"{name}\""
+    },
     "CREATE": {
       "TITLE": "Add company details",
       "ACTIONS": {
@@ -78,9 +82,9 @@
         "DIALOGS": {
           "ADD": {
             "DESCRIPTION": "Search for an existing contact and link it to this company.",
-            "SEARCH_PLACEHOLDER": "Search contacts...",
+            "SEARCH_PLACEHOLDER": "البحث في جهات الاتصال...",
             "INITIAL": "Start typing to search contacts.",
-            "EMPTY": "No contacts found.",
+            "EMPTY": "لم يتم العثور على جهات اتصال.",
             "CONFIRM_TITLE": "Link contact",
             "CONFIRM_DESCRIPTION": "Confirm the company and contact before linking them.",
             "COMPANY_LABEL": "المنشأة",

app/javascript/dashboard/i18n/locale/ar/contact.json

@@ -510,6 +510,7 @@
         "ATTRIBUTES": "السمات",
         "HISTORY": "History",
         "NOTES": "ملاحظات",
+        "MEDIA": "Media",
         "MERGE": "Merge"
       },
       "HISTORY": {

app/javascript/dashboard/i18n/locale/ar/conversation.json

@@ -44,6 +44,8 @@
     "TWILIO_WHATSAPP_CAN_REPLY": "يمكنك فقط الرد على هذه المحادثة باستخدام رسالة قالب بسبب",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "قيد نافذة الـ 24 ساعة",
     "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
+    "INSTAGRAM_RESTRICTION_BANNER": "Instagram is currently restricted. Some messages or actions may be delayed or unavailable while we restore full support.",
+    "INSTAGRAM_RESTRICTION_STATUS_LINK": "View status update",
     "REPLYING_TO": "أنت ترد على:",
     "REMOVE_SELECTION": "إزالة التحديد",
     "DOWNLOAD": "تحميل",
@@ -233,6 +235,7 @@
       "TIP_AUDIORECORDER_ERROR": "تعذر فتح الصوت",
       "AUDIO_CONVERSION_FAILED": "Audio conversion failed. Please try again.",
       "DRAG_DROP": "اسحب و أسقط هنا للإرفاق",
+      "IMAGE_UPLOAD_SUCCESS": "تم رفع الصورة بنجاح",
       "START_AUDIO_RECORDING": "بدء التسجيل الصوتي",
       "STOP_AUDIO_RECORDING": "إيقاف التسجيل الصوتي",
       "COPILOT_THINKING": "Copilot يفكر",
@@ -303,6 +306,25 @@
         "MESSAGE": "لا يمكنك التراجع عن هذا الإجراء",
         "DELETE": "حذف",
         "CANCEL": "إلغاء"
+      },
+      "REPORT_MESSAGE": {
+        "LABEL": "Report message",
+        "TITLE": "Report Captain message",
+        "DESCRIPTION": "Found an issue with this AI response? Let us know what went wrong and our team will review it to help improve Captain's accuracy.",
+        "PROBLEM_TYPE": "Problem type",
+        "PROBLEM_TYPE_PLACEHOLDER": "Select a problem type",
+        "DESCRIPTION_LABEL": "الوصف",
+        "DESCRIPTION_PLACEHOLDER": "Describe the problem in detail",
+        "SUBMIT": "Report",
+        "SUCCESS": "Thanks for reporting. Our team will take a look.",
+        "ERROR": "Could not report this message. Please try again.",
+        "REASONS": {
+          "incorrect_information": "Incorrect information",
+          "inappropriate_response": "Inappropriate response",
+          "incomplete_response": "Incomplete response",
+          "outdated_information": "Outdated information",
+          "other": "Other"
+        }
       }
     },
     "SIDEBAR": {
@@ -400,7 +422,8 @@
       "VIEW_ALL": "عرض الكل",
       "SHOW_LESS": "Show less",
       "MORE_COUNT": "+{count}",
-      "UNTITLED_FILE": "Untitled file"
+      "UNTITLED_FILE": "Untitled file",
+      "JUMP_TO_MESSAGE": "Jump to message"
     },
     "SHOPIFY": {
       "ORDER_ID": "Order #{id}",

app/javascript/dashboard/i18n/locale/ar/emoji.json

@@ -3,5 +3,33 @@
     "PLACEHOLDER": "ابحث في الايموجي",
     "NOT_FOUND": "لا يوجد إيموجي يطابق بحثك",
     "REMOVE": "حذف"
+  },
+  "EMOJI_ICON_PICKER": {
+    "TABS": {
+      "ICONS": "Icons",
+      "EMOJIS": "Emojis"
+    },
+    "SEARCH_EMOJI": "Search emoji…",
+    "SEARCH_ICON": "Search icons…",
+    "FREQUENTLY_USED": "Frequently used",
+    "NO_EMOJI": "لا يوجد إيموجي يطابق بحثك",
+    "NO_ICON": "No icons match your search",
+    "REMOVE": "حذف",
+    "STYLE": {
+      "OUTLINE": "Outline icons",
+      "FILLED": "Filled icons"
+    },
+    "COLORS": {
+      "SLATE": "Slate",
+      "RED": "Red",
+      "ORANGE": "Orange",
+      "AMBER": "Amber",
+      "GREEN": "Green",
+      "TEAL": "Teal",
+      "BLUE": "Blue",
+      "INDIGO": "Indigo",
+      "VIOLET": "Violet",
+      "PINK": "Pink"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ar/helpCenter.json

@@ -533,6 +533,8 @@
             "PUBLISHED": "نُشرت",
             "ARCHIVED": "أرشفة"
           },
+          "PENDING_EDITS": "Unpublished edits",
+          "PENDING_EDITS_TOOLTIP": "This published article has unpublished edits",
           "CATEGORY": {
             "UNCATEGORISED": "Uncategorised"
           }
@@ -552,6 +554,7 @@
         "LOCALE": {
           "ALL": "All locales"
         },
+        "SEARCH_PLACEHOLDER": "البحث في المقالات...",
         "NEW_ARTICLE": "New article"
       },
       "EMPTY_STATE": {
@@ -579,6 +582,10 @@
         "CATEGORY": {
           "TITLE": "There are no articles in this category",
           "SUBTITLE": "Articles in this category will appear here"
+        },
+        "SEARCH": {
+          "TITLE": "No matching articles",
+          "SUBTITLE": "We couldn't find any articles matching your search. Try a different term."
         }
       },
       "BULK_TRANSLATE": {
@@ -611,6 +618,8 @@
         "DELETE": "حذف",
         "STATUS_SUCCESS": "Articles updated successfully",
         "STATUS_ERROR": "Failed to update articles",
+        "STATUS_SKIPPED": "1 article with unpublished edits was skipped — open it to publish or discard. | {count} articles with unpublished edits were skipped — open them to publish or discard.",
+        "STATUS_SKIPPED_ALL": "These articles have unpublished edits — open each to publish or discard.",
         "CATEGORY_SUCCESS": "Articles moved successfully",
         "CATEGORY_ERROR": "Failed to move articles",
         "DELETE_CONFIRM_TITLE": "Delete article | Delete {count} articles",
@@ -624,6 +633,7 @@
       "CATEGORY_HEADER": {
         "NEW_CATEGORY": "فئة جديدة",
         "EDIT_CATEGORY": "تعديل الفئة",
+        "SEARCH_PLACEHOLDER": "Search categories...",
         "CATEGORIES_COUNT": "{n} category | {n} categories",
         "BREADCRUMB": {
           "CATEGORY_LOCALE": "Categories ({localeCode})",
@@ -634,6 +644,10 @@
         "TITLE": "لم يتم العثور على الفئات",
         "SUBTITLE": "Categories will appear here. You can add a category by clicking the 'New Category' button."
       },
+      "SEARCH_EMPTY_STATE": {
+        "TITLE": "No matching categories",
+        "SUBTITLE": "We couldn't find any categories matching your search. Try a different term."
+      },
       "CATEGORY_CARD": {
         "ARTICLES_COUNT": "{count} article | {count} articles"
       },
@@ -691,6 +705,11 @@
     "LOCALES_PAGE": {
       "LOCALES_COUNT": "No locales available | {n} locale | {n} locales",
       "NEW_LOCALE_BUTTON_TEXT": "New locale",
+      "SEARCH_PLACEHOLDER": "Search locales...",
+      "SEARCH_EMPTY_STATE": {
+        "TITLE": "No matching locales",
+        "SUBTITLE": "We couldn't find any locales matching your search. Try a different term."
+      },
       "LOCALE_CARD": {
         "ARTICLES_COUNT": "{count} article | {count} articles",
         "CATEGORIES_COUNT": "{count} category | {count} categories",
@@ -700,9 +719,51 @@
           "MAKE_DEFAULT": "Make default",
           "MOVE_TO_DRAFT": "Move to draft",
           "PUBLISH_LOCALE": "Publish locale",
+          "CUSTOMIZE_CONTENT": "Localize content",
+          "SELECT_POPULAR_CONTENT": "Select recommended content",
           "DELETE": "حذف"
         }
       },
+      "POPULAR_CONTENT_DIALOG": {
+        "TITLE": "Recommended content",
+        "DESCRIPTION": "Pick up to 3 categories and 6 articles to feature on this locale's help center home page. Drag them into the order you want visitors to see.",
+        "SEARCH": "Search...",
+        "EMPTY": "No matching results",
+        "ADD_ANOTHER": "Add another...",
+        "SLOTS_LEFT": "{count} slots left",
+        "OVERRIDING_DEFAULTS": "Overriding defaults for this locale",
+        "CONFIRM": "Save recommendations",
+        "CATEGORIES": {
+          "LABEL": "Recommended categories",
+          "ARTICLES_COUNT": "No articles | {count} article | {count} articles"
+        },
+        "ARTICLES": {
+          "LABEL": "Recommended articles",
+          "IN_CATEGORY": "in {category}",
+          "UNCATEGORIZED": "Uncategorized"
+        },
+        "API": {
+          "SUCCESS_MESSAGE": "Recommended content updated successfully",
+          "ERROR_MESSAGE": "Unable to update recommended content. Try again."
+        }
+      },
+      "CONTENT_DIALOG": {
+        "TITLE": "Localize content",
+        "DESCRIPTION": "Set values specific to this locale. Anything left blank falls back to the default locale.",
+        "NAME": {
+          "LABEL": "الاسم"
+        },
+        "PAGE_TITLE": {
+          "LABEL": "Page title"
+        },
+        "HEADER_TEXT": {
+          "LABEL": "Header text"
+        },
+        "API": {
+          "SUCCESS_MESSAGE": "Locale content updated successfully",
+          "ERROR_MESSAGE": "Unable to update locale content. Try again."
+        }
+      },
       "ADD_LOCALE_DIALOG": {
         "TITLE": "إضافة لغة جديدة",
         "DESCRIPTION": "Select the language in which this article will be written. This will be added to your list of translations, and you can add more later.",
@@ -730,10 +791,30 @@
         },
         "PREVIEW": "معاينة",
         "PUBLISH": "نشر",
+        "PUBLISH_CHANGES": "Publish changes",
+        "PUBLISH_CHANGES_SUCCESS": "Changes published successfully",
+        "PUBLISH_CHANGES_ERROR": "Could not publish changes",
+        "SAVE_IN_PROGRESS": "Still saving your latest changes — please try again in a moment.",
+        "DISCARD_CHANGES": "Discard changes",
+        "DISCARD_CHANGES_SUCCESS": "Changes discarded",
+        "DISCARD_CHANGES_ERROR": "Could not discard changes",
+        "PENDING_CHANGES": "Pending changes",
+        "VIEW_CHANGES": "View unpublished changes",
         "DRAFT": "مسودة",
         "ARCHIVE": "Archive",
         "BACK_TO_ARTICLES": "Back to articles"
       },
+      "PENDING_CHANGES_POPOVER": {
+        "TITLE": "Unpublished changes",
+        "DESCRIPTION": "This article has draft changes that aren't live yet. Apply them before changing the status, or discard them?",
+        "APPLY": "Apply changes",
+        "DISCARD": "Discard changes"
+      },
+      "DIFF_DIALOG": {
+        "TITLE": "Unpublished changes",
+        "DESCRIPTION": "Compare your draft against the version that's currently live.",
+        "TITLE_LABEL": "العنوان"
+      },
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Uncategorized",

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -58,14 +58,17 @@
         "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
         "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
         "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
-        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
+        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore.",
+        "SETTINGS_RESTRICTED_WARNING": "Instagram is currently restricted. Some messages or actions may be delayed or unavailable while we restore full support.",
+        "STATUS_LINK": "View status update"
       },
       "TIKTOK": {
         "CONTINUE_WITH_TIKTOK": "المتابعة مع تيكتوك",
         "CONNECT_YOUR_TIKTOK_PROFILE": "الاتصال بحسابك في تيكتوك",
         "HELP": "لإضافة ملفك الشخصي على TikTok كقناة، عليك مصادقة ملفك الشخصي على TikTok بالنقر على \"متابعة مع TikTok\".",
         "ERROR_MESSAGE": "حدث خطأ أثناء الاتصال بـ TikTok، يرجى المحاولة مرة أخرى",
-        "ERROR_AUTH": "حدث خطأ أثناء الاتصال بـ TikTok، يرجى المحاولة مرة أخرى"
+        "ERROR_AUTH": "حدث خطأ أثناء الاتصال بـ TikTok، يرجى المحاولة مرة أخرى",
+        "NORTH_AMERICA_WARNING": "TikTok connections for North American accounts are temporarily unavailable while we wait for an update from the TikTok team."
       },
       "TWITTER": {
         "HELP": "لإضافة حساب تويتر الخاص بك كقناة تواصل، تحتاج إلى مصادقة حسابك على تويتر بك بالنقر على زر \"تسجيل الدخول باستخدام تويتر\" ",
@@ -653,6 +656,10 @@
       },
       "CREDENTIALS": {
         "DESCRIPTION": "Voice calling requires Twilio API Key credentials. These are used to generate tokens for agent voice connections."
+      },
+      "INBOUND": {
+        "LABEL": "Allow incoming calls",
+        "DESCRIPTION": "Let customers call this number. When turned off, incoming calls are declined automatically — agents aren't notified and no conversation is created. Agents can still place outgoing calls."
       }
     },
     "WHATSAPP_CALLING": {
@@ -810,6 +817,15 @@
       "WHATSAPP_EMBEDDED_SIGNUP_SUBHEADER": "This inbox is connected through WhatsApp embedded signup.",
       "WHATSAPP_EMBEDDED_SIGNUP_DESCRIPTION": "You can reconfigure this inbox to update your WhatsApp Business settings.",
       "WHATSAPP_RECONFIGURE_BUTTON": "Reconfigure",
+      "WHATSAPP_MANUAL_TRANSFER_TITLE": "Switch to Manual Setup",
+      "WHATSAPP_MANUAL_TRANSFER_SUBHEADER": "This inbox was connected through WhatsApp embedded signup, which is no longer supported. Enter the WhatsApp Cloud API credentials from your own Meta app to switch this inbox to a manual setup. Configure the webhook in your Meta app using the verification token above before switching.",
+      "WHATSAPP_MANUAL_TRANSFER_PHONE_NUMBER_ID_LABEL": "Phone Number ID",
+      "WHATSAPP_MANUAL_TRANSFER_BUSINESS_ACCOUNT_ID_LABEL": "مُعرف حساب الأعمال",
+      "WHATSAPP_MANUAL_TRANSFER_API_KEY_LABEL": "مفتاح API",
+      "WHATSAPP_MANUAL_TRANSFER_API_KEY_PLACEHOLDER": "Enter a permanent access token from your Meta app",
+      "WHATSAPP_MANUAL_TRANSFER_BUTTON": "Switch to Manual Setup",
+      "WHATSAPP_MANUAL_TRANSFER_SUCCESS": "Inbox switched to manual setup successfully.",
+      "WHATSAPP_MANUAL_TRANSFER_ERROR": "Could not switch to manual setup. Please verify the credentials and try again.",
       "WHATSAPP_CONNECT_TITLE": "Connect to WhatsApp Business",
       "WHATSAPP_CONNECT_SUBHEADER": "Upgrade to WhatsApp embedded signup for easier management.",
       "WHATSAPP_CONNECT_DESCRIPTION": "Connect this inbox to WhatsApp Business for enhanced features and easier management.",
@@ -827,6 +843,70 @@
       "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
       "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
       "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
+      "WHATSAPP_MANUAL_MIGRATION": {
+        "BANNER": {
+          "TITLE": "Manual setup recommended",
+          "DESCRIPTION": "This inbox connects through the shared Meta app used for embedded signup, which recent Meta restrictions have affected. To avoid similar issues in the future, we recommend reconnecting it with your own Meta app.",
+          "START": "Start manual migration",
+          "GUIDE": "View guide"
+        },
+        "DIALOG": {
+          "EYEBROW": "WhatsApp manual migration",
+          "TITLE": "Reconnect WhatsApp inbox",
+          "CLOSE": "أغلق",
+          "ACTION_REQUIRED_TITLE": "Reconnect with your own Meta app",
+          "ACTION_REQUIRED_DESCRIPTION": "Inboxes connected through your own Meta app are not affected by restrictions on the shared embedded signup app. This guided flow updates the WhatsApp API connection without creating a new inbox.",
+          "GUIDE_LINK": "Open the manual setup guide",
+          "PRESERVED_TITLE": "Preserved",
+          "PRESERVED_DESCRIPTION": "Conversations, contacts, collaborators, routing, business hours, and inbox settings.",
+          "UPDATED_TITLE": "Updated",
+          "UPDATED_DESCRIPTION": "WABA ID, phone number ID, access token, and webhook configuration.",
+          "WABA_ID": "WABA ID",
+          "WABA_PLACEHOLDER": "Enter WABA ID",
+          "WABA_HELP": "The WhatsApp Business Account that owns this phone number.",
+          "PHONE_NUMBER_ID": "Phone Number ID",
+          "PHONE_NUMBER_PLACEHOLDER": "Enter Phone Number ID",
+          "PHONE_NUMBER_HELP": "Meta's unique ID for the WhatsApp number connected to this inbox.",
+          "DISPLAY_PHONE_NUMBER": "Display phone number",
+          "DISPLAY_PHONE_NUMBER_PLACEHOLDER": "Enter display phone number",
+          "DISPLAY_PHONE_NUMBER_HELP": "The customer-facing WhatsApp number. This cannot be changed during migration.",
+          "ACCESS_TOKEN": "Permanent access token or system user token",
+          "ACCESS_TOKEN_PLACEHOLDER": "Paste access token",
+          "TOKEN_HELP_PREFIX": "The token must include",
+          "TOKEN_HELP_MIDDLE": "إضافة",
+          "TOKEN_HELP_SUFFIX": "for template sync and template management.",
+          "MESSAGING_PERMISSION": "whatsapp_business_messaging.",
+          "MANAGEMENT_PERMISSION": "whatsapp_business_management",
+          "REVIEW_TITLE": "Review before reconnecting",
+          "INBOX": "صندوق الوارد",
+          "PHONE_NUMBER": "رقم الهاتف",
+          "NOT_ENTERED": "Not entered",
+          "VERIFY_NOTICE": "Chatwoot will verify these credentials with Meta before applying any changes. If verification fails, the current configuration is left untouched.",
+          "BACK": "العودة",
+          "CANCEL": "إلغاء",
+          "CONTINUE": "Continue",
+          "REVIEW_MIGRATION": "Review migration",
+          "RECONNECT": "Reconnect WhatsApp inbox"
+        },
+        "STEPS": {
+          "BEFORE_YOU_START": {
+            "TITLE": "Before you start",
+            "DESCRIPTION": "This reconnects the WhatsApp API details for this inbox. Conversations, collaborators, routing, business hours, CSAT, and bot settings will be preserved."
+          },
+          "BUSINESS_DETAILS": {
+            "TITLE": "Business details",
+            "DESCRIPTION": "Enter the WhatsApp assets from the customer Meta Business account."
+          },
+          "ACCESS_TOKEN": {
+            "TITLE": "Access token",
+            "DESCRIPTION": "Paste a permanent access token or system user token with WhatsApp permissions."
+          },
+          "REVIEW_MIGRATION": {
+            "TITLE": "Review migration",
+            "DESCRIPTION": "Confirm the connection details before reconnecting this inbox. Chatwoot will verify the token, WABA, and phone number with Meta before applying changes."
+          }
+        }
+      },
       "WHATSAPP_CALLING_ENABLED": {
         "LABEL": "Enable voice calling",
         "DESCRIPTION": "Allow agents to start and receive WhatsApp voice calls on this inbox. Available only on embedded-signup WhatsApp Cloud channels with calling permission granted by Meta."

app/javascript/dashboard/i18n/locale/ar/index.js

@@ -33,6 +33,7 @@ import report from './report.json';
 import resetPassword from './resetPassword.json';
 import search from './search.json';
 import setNewPassword from './setNewPassword.json';
+import sessionLimit from './sessionLimit.json';
 import settings from './settings.json';
 import signup from './signup.json';
 import sla from './sla.json';
@@ -75,6 +76,7 @@ export default {
   ...resetPassword,
   ...search,
   ...setNewPassword,
+  ...sessionLimit,
   ...settings,
   ...signup,
   ...sla,

app/javascript/dashboard/i18n/locale/ar/integrations.json

@@ -31,6 +31,13 @@
     "WEBHOOK": {
       "SUBSCRIBED_EVENTS": "الأحداث المشتركة",
       "LEARN_MORE": "Learn more about webhooks",
+      "PAYWALL": {
+        "TITLE": "Webhooks are available on paid plans",
+        "AVAILABLE_ON": "Use webhooks to receive real-time events from your Chatwoot account.",
+        "UPGRADE_PROMPT": "Upgrade to the Startups, Business, or Enterprise plan to use webhooks.",
+        "UPGRADE_NOW": "Upgrade now",
+        "CANCEL_ANYTIME": "Change or cancel your plan anytime."
+      },
       "SECRET": {
         "LABEL": "Secret",
         "COPY": "Copy secret to clipboard",
@@ -392,6 +399,82 @@
   "CAPTAIN": {
     "NAME": "قائد",
     "HEADER_KNOW_MORE": "اعرف المزيد",
+    "OVERVIEW": {
+      "HEADER": "نظرة عامة",
+      "WELCOME": {
+        "LABEL": "Captain summary",
+        "LOADING": "Generating summary…"
+      },
+      "INBOX_BANNER": {
+        "TEXT": "This assistant isn't connected to any inbox yet, so it won't respond to conversations.",
+        "ACTION": "Connect inbox",
+        "DISMISS": "تجاهل"
+      },
+      "COVERAGE_BANNER": {
+        "TEXT": "{count} FAQs are pending review, keeping coverage at {coverage}%. Approve them so your assistant can resolve more on its own.",
+        "ACTION": "Review FAQs",
+        "DISMISS": "تجاهل"
+      },
+      "RANGES": {
+        "LAST_DAYS": "Last {count} days",
+        "THIS_MONTH": "This month",
+        "LAST_MONTH": "Last month"
+      },
+      "METRICS": {
+        "HANDLED": {
+          "LABEL": "Conversations handled",
+          "HINT": "Distinct conversations this assistant replied in."
+        },
+        "AUTO_RESOLUTION": {
+          "LABEL": "Auto-resolution rate",
+          "HINT": "Share of handled conversations closed without a human reply."
+        },
+        "HANDOFF": {
+          "LABEL": "Handoff rate",
+          "HINT": "Share of handled conversations escalated to a human agent."
+        },
+        "HOURS_SAVED": {
+          "LABEL": "Time saved",
+          "HINT": "Estimate: Captain replies times ~2 minutes of assumed agent effort per reply. Directional, not measured labor."
+        },
+        "REOPEN": {
+          "LABEL": "Reopen rate",
+          "HINT": "Auto-resolved conversations that were reopened afterwards."
+        },
+        "DEPTH": {
+          "LABEL": "Messages / conversation",
+          "HINT": "Average replies the assistant sends per conversation."
+        }
+      },
+      "DRILLDOWN": {
+        "CLOSE": "Close details",
+        "EMPTY": "No records found for this metric.",
+        "ERROR": "Could not load records. Please try again.",
+        "LOAD_MORE": "Load more",
+        "RESULT_COUNT_CONVERSATION": "{count} conversation | {count} conversations"
+      },
+      "KNOWLEDGE": {
+        "TITLE": "Knowledge coverage",
+        "COVERAGE": "{pct}% approved",
+        "APPROVED": "Approved FAQs",
+        "PENDING": "Pending FAQs",
+        "DOCUMENTS": "Documents"
+      },
+      "LINKS": {
+        "DOCS": {
+          "TITLE": "Captain docs",
+          "DESCRIPTION": "Guides and how-tos for Captain"
+        },
+        "PLAYGROUND": {
+          "TITLE": "ساحة اللعب",
+          "DESCRIPTION": "Test this assistant's replies"
+        },
+        "BILLING": {
+          "TITLE": "الفواتير",
+          "DESCRIPTION": "Manage credits and plan"
+        }
+      }
+    },
     "ASSISTANT_SWITCHER": {
       "ASSISTANTS": "المساعدون",
       "SWITCH_ASSISTANT": "التبديل بين المساعدين",
@@ -494,10 +577,6 @@
           "PLACEHOLDER": "Enter assistant name",
           "ERROR": "The name is required"
         },
-        "TEMPERATURE": {
-          "LABEL": "Response Temperature",
-          "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
-        },
         "DESCRIPTION": {
           "LABEL": "الوصف",
           "PLACEHOLDER": "Enter assistant description",
@@ -739,6 +818,7 @@
     "DOCUMENTS": {
       "HEADER": "Documents",
       "ADD_NEW": "Create a new document",
+      "FAQ_COUNT": "{n} FAQ | {n} FAQs",
       "SELECTED": "{count} selected",
       "SELECT_ALL": "Select all ({count})",
       "UNSELECT_ALL": "Unselect all ({count})",
@@ -798,7 +878,27 @@
       },
       "RELATED_RESPONSES": {
         "TITLE": "Related FAQs",
-        "DESCRIPTION": "These FAQs are generated directly from the document."
+        "EMPTY": "No FAQs have been generated from this document yet."
+      },
+      "DETAILS": {
+        "DESCRIPTION": "Review the crawled content and the FAQs generated from this source.",
+        "SOURCE": "Source",
+        "GENERATED_FAQS": "Generated FAQs",
+        "LAST_UPDATED": "Last updated",
+        "NOT_AVAILABLE": "غير متاح",
+        "CONTENT_TAB": "Crawled content",
+        "PDF_TAB": "PDF details",
+        "CONTENT_TITLE": "Crawled content",
+        "PDF_TITLE": "PDF file",
+        "PDF_DESCRIPTION": "Review the original PDF source.",
+        "CHARACTER_COUNT": "{count} characters extracted",
+        "COPY_CONTENT": "نسخ",
+        "COPY_SUCCESS": "Crawled content copied to clipboard",
+        "COPY_ERROR": "Could not copy crawled content",
+        "VIEW_RAW": "View raw",
+        "VIEW_PREVIEW": "View preview",
+        "UNREADABLE_CONTENT": "Readable content could not be extracted from this document. You can view the raw extracted content.",
+        "EMPTY_CONTENT": "No crawled content is available for this document yet."
       },
       "FORM_DESCRIPTION": "Enter the URL of the document to add it as a knowledge source and choose the assistant to associate it with.",
       "CREATE": {
@@ -838,7 +938,7 @@
         "ERROR_MESSAGE": "There was an error deleting the document, please try again."
       },
       "OPTIONS": {
-        "VIEW_RELATED_RESPONSES": "View Related Responses",
+        "VIEW_DETAILS": "عرض التفاصيل",
         "SYNC_NOW": "Refresh now",
         "RETRY_SYNC": "Retry refresh",
         "DELETE_DOCUMENT": "Delete Document"

app/javascript/dashboard/i18n/locale/ar/onboarding.json

@@ -30,5 +30,59 @@
     "VALIDATION_ERROR": "Please fill in all required fields",
     "SUCCESS": "Details saved successfully",
     "ERROR": "Could not save details. Please try again."
+  },
+  "ONBOARDING_INBOX_SETUP": {
+    "GREETING": "Let's set up a few things",
+    "SUBTITLE": "This will give you head-start in your workspace",
+    "CONTINUE": "Continue",
+    "SKIP": "Skip",
+    "ERROR": "حدث خطأ ما. الرجاء المحاولة مرة أخرى.",
+    "WHATSAPP_CONNECTED": "WhatsApp connected successfully",
+    "FACEBOOK_CONNECTED": "Facebook connected successfully",
+    "CREATED_FOR_YOU": {
+      "TITLE": "We've created the following for you",
+      "LIVE_CHAT": "Live Chat widget",
+      "LIVE_CHAT_DESCRIPTION": "Instant messenger for your website",
+      "LIVE_CHAT_STATUS": "Almost done…",
+      "LIVE_CHAT_READY": "Ready",
+      "HELP_CENTER": "مركز المساعدة",
+      "HELP_CENTER_DESCRIPTION": "Your digital encyclopedia",
+      "HELP_CENTER_GENERATING": "Creating your help center…",
+      "HELP_CENTER_ANALYZING_WEBSITE": "Analyzing your website…",
+      "HELP_CENTER_SETTING_UP_CATEGORIES": "Setting up categories…",
+      "HELP_CENTER_CURATING_ARTICLES": "Curating articles…",
+      "HELP_CENTER_ARTICLES": "Created {count} article | Created {count} articles",
+      "HELP_CENTER_CATEGORIES": "{count} category | {count} categories",
+      "HELP_CENTER_SUMMARY": "Created {count} article across {categories} | Created {count} articles across {categories}"
+    },
+    "CHANNELS": {
+      "TITLE": "Connect all your conversation channels",
+      "HEADER": "We found a few channels you can connect",
+      "CONNECT": "ربط الاتصال",
+      "CONNECTED": "Connected",
+      "MORE_CHANNELS_NOTE": "Set up {email} and {voice} channels later inside the app",
+      "MORE_CHANNELS_EMAIL": "البريد الإلكتروني",
+      "MORE_CHANNELS_VOICE": "Voice",
+      "VIEW_ALL": "عرض الكل",
+      "GMAIL": "Gmail",
+      "OUTLOOK": "Outlook",
+      "OTHER_EMAIL": "Other Email Providers"
+    },
+    "CHANNELS_DIALOG": {
+      "TITLE": "Connect all your channels instantly",
+      "SUBTITLE": "Manage all of them from one dashboard. You can also set up and edit inboxes later inside the app.",
+      "NOTE": "SMS, API, Voice, and other email providers can be set up later from your dashboard.",
+      "CONNECT_TITLE": "Connect your {name} account",
+      "CONNECT_SUBTITLE": "Fill out these quick details",
+      "CONNECT": "ربط الاتصال",
+      "BACK": "العودة",
+      "SETUP_LATER": "Setup later in app",
+      "FACEBOOK_SUBTITLE": "Authorize access and choose a Page to connect.",
+      "FACEBOOK_LAUNCH": "Continue with Facebook",
+      "FACEBOOK_SELECT_PAGE": "Select a Page to connect",
+      "FACEBOOK_LOADING": "Loading your Facebook Pages…",
+      "FACEBOOK_NO_PAGES": "No connectable Pages found. All your Pages are already connected.",
+      "FACEBOOK_ERROR": "Couldn't connect to Facebook. Please try again."
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ar/report.json

@@ -121,6 +121,26 @@
       "CLEAR_FILTER": "Clear filter",
       "EMPTY_LIST": "لم يتم العثور على النتائج"
     },
+    "DRILLDOWN": {
+      "TITLE": "{metric} details",
+      "RESULT_COUNT_CONVERSATION": "{count} conversation | {count} conversations",
+      "RESULT_COUNT_MESSAGE": "{count} message | {count} messages",
+      "EMPTY": "No records found for this bar.",
+      "ERROR": "Could not load records. Please try again.",
+      "ADMIN_ONLY": "Only administrators can drill down into report records.",
+      "LOAD_MORE": "Load more",
+      "CLOSE": "Close details",
+      "PREVIOUS_BUCKET": "Previous bar",
+      "NEXT_BUCKET": "Next bar",
+      "UNKNOWN_CONTACT": "Unknown contact",
+      "UNKNOWN_INBOX": "Unknown inbox",
+      "UNASSIGNED_AGENT": "غير مسند",
+      "NO_MESSAGE_CONTENT": "No message content",
+      "MESSAGE_CREATED_AT": "Message created at {time}",
+      "EVENT_OCCURRED_AT": "Event occurred at {time}",
+      "INCOMING_MESSAGE": "Incoming message",
+      "OUTGOING_MESSAGE": "Outgoing message"
+    },
     "PAGINATION": {
       "RESULTS": "Showing {start} to {end} of {total} results",
       "PER_PAGE_TEMPLATE": "{size} / page"

app/javascript/dashboard/i18n/locale/ar/sessionLimit.json

@@ -0,0 +1,12 @@
+{
+  "SESSION_LIMIT": {
+    "TITLE": "Active session limit reached",
+    "DESCRIPTION": "You have reached your limit of active sessions. Please end a session before logging in.",
+    "END": "End",
+    "END_ALL": "End all sessions",
+    "LOG_IN": "Log in",
+    "CANCEL": "Back to login",
+    "UNKNOWN_DEVICE": "Unknown device",
+    "STARTED": "Started"
+  }
+}

app/javascript/dashboard/i18n/locale/ar/settings.json

@@ -86,9 +86,21 @@
         "NOTE": "Manage additional security features for your account.",
         "MFA_BUTTON": "Manage Two-Factor Authentication"
       },
+      "SESSIONS_SECTION": {
+        "TITLE": "Active Sessions",
+        "NOTE": "These are the devices currently logged in to your account.",
+        "CURRENT": "Current session",
+        "REVOKE": "Revoke",
+        "REVOKE_SUCCESS": "Session revoked successfully",
+        "REVOKE_ERROR": "Unable to revoke session. Please try again.",
+        "FETCH_ERROR": "Unable to fetch sessions. Please try again.",
+        "LAST_ACTIVE": "Last active",
+        "UNKNOWN_DEVICE": "Unknown device"
+      },
       "ACCESS_TOKEN": {
         "TITLE": "رمز المصادقة",
         "NOTE": "يمكن استخدام هذا رمز المصادقة إذا كنت تبني تطبيقات API للتكامل مع Chatwoot",
+        "PAID_PLAN_NOTE": "API access tokens are available on paid plans.",
         "COPY": "نسخ",
         "RESET": "Reset",
         "CONFIRM_RESET": "Are you sure?",
@@ -313,6 +325,7 @@
     "ALL_COMPANIES": "كل الحملات",
     "CAPTAIN": "قائد",
     "CAPTAIN_ASSISTANTS": "Assistants",
+    "CAPTAIN_OVERVIEW": "نظرة عامة",
     "CAPTAIN_DOCUMENTS": "Documents",
     "CAPTAIN_RESPONSES": "FAQs",
     "CAPTAIN_TOOLS": "Tools",
@@ -328,6 +341,7 @@
     "NOTIFICATIONS": "الإشعارات",
     "CANNED_RESPONSES": "الردود الجاهزة",
     "INTEGRATIONS": "خيارات الربط",
+    "DATA": "Data",
     "PROFILE_SETTINGS": "إعدادات الملف الشخصي",
     "ACCOUNT_SETTINGS": "إعدادات الحساب",
     "APPLICATIONS": "التطبيقات",
@@ -379,11 +393,124 @@
       "INFO_TEXT": "السماح للنظام بوضع علامة غير متصل تلقائياً عند عدم استخدام التطبيق أو لوحة التحكم.",
       "INFO_SHORT": "Automatically mark offline when you aren't using the app."
     },
+    "SORT_TOOLTIP": "فرز",
+    "SORT_BY": "ترتيب حسب",
+    "SORT_GROUPS": {
+      "CREATED": "Sort by date of creation",
+      "ALPHABETICAL": "Sort in alphabetical order",
+      "UNREAD_COUNT": "Sort by unread count"
+    },
+    "SORT_OPTIONS": {
+      "CREATED_DESC": "Newest first",
+      "CREATED_ASC": "Oldest first",
+      "ALPHABETICAL_ASC": "Ascending (A - Z)",
+      "ALPHABETICAL_DESC": "Descending (Z - A)",
+      "UNREAD_COUNT_DESC": "Highest first",
+      "UNREAD_COUNT_ASC": "Lowest first"
+    },
     "DOCS": "قراءة المستندات",
     "SECURITY": "Security",
     "CAPTAIN_AI": "قائد",
     "CONVERSATION_WORKFLOW": "Conversation Workflow"
   },
+  "DATA_IMPORTS": {
+    "HEADER": "Data",
+    "DESCRIPTION": "Bring your existing contacts and past conversations into this account from another support tool. Each import runs in the background, so you can keep working while it finishes, track its progress, and review anything that was skipped along the way.",
+    "LOADING": "Fetching imports",
+    "DEFAULT_IMPORT_NAME": "Intercom import",
+    "TABS": {
+      "IMPORT": "استيراد",
+      "EXPORT": "تصدير"
+    },
+    "TYPES": {
+      "CONTACTS": "جهات الاتصال",
+      "CONVERSATIONS": "المحادثات",
+      "MESSAGES": "الرسائل"
+    },
+    "DRAWER": {
+      "TITLE": "New import",
+      "SOURCE": "Source",
+      "NAME": "Import name",
+      "NAME_PLACEHOLDER": "July Intercom migration",
+      "ACCESS_KEY": "Intercom access key",
+      "ACCESS_KEY_PLACEHOLDER": "Paste your Intercom access key",
+      "DATA_TYPES": "Data to import",
+      "VALIDATING": "Validating access key...",
+      "VALID_KEY": "Access key validated.",
+      "INVALID_KEY": "Could not validate this access key.",
+      "ACTIVE_IMPORT": "Wait for the active import to finish before starting another one.",
+      "CANCEL": "إلغاء",
+      "IMPORT": "استيراد"
+    },
+    "EXPORT": {
+      "TITLE": "Exports are on the way",
+      "DESCRIPTION": "Export your contacts and conversations out of this account. This workflow is coming soon.",
+      "COMING_SOON": "Coming soon"
+    },
+    "TABLE": {
+      "TITLE": "Recent imports",
+      "EMPTY": "No imports yet",
+      "EMPTY_DESCRIPTION": "Start an import to bring your existing customer history into this account.",
+      "NEW_IMPORT": "استيراد",
+      "COUNT": "{count} imports",
+      "UNNAMED": "Untitled import",
+      "IMPORTED_COUNT": "{count} imported",
+      "VIEW": "View import",
+      "NAME": "الاسم",
+      "TYPE": "النوع",
+      "STATUS": "الحالة",
+      "IMPORTED": "Imported",
+      "CREATED": "تم إنشاؤها",
+      "ABANDON": "Abandon"
+    },
+    "DETAIL": {
+      "BACK": "Back to imports",
+      "ERRORS": "Errors",
+      "SKIP_LOGS": "Skip logs",
+      "SOURCE": "Source",
+      "IMPORT_TYPES": "Import types",
+      "CREATED": "تم إنشاؤها",
+      "DURATION": "المدة",
+      "INITIATED_BY": "Started by",
+      "PROGRESS": "Import progress",
+      "PROGRESS_WITH_TOTAL": "{imported} of {total} imported",
+      "PROGRESS_WITHOUT_TOTAL": "{imported} imported",
+      "PROGRESS_OF_TOTAL": "of {total} imported",
+      "PROGRESS_IMPORTED": "imported",
+      "LAST_UPDATED_TOOLTIP": "Last updated {time}",
+      "NO_SKIP_LOGS": "No skipped or failed records recorded.",
+      "DOWNLOAD_SKIP_LOGS": "Download CSV",
+      "DOWNLOAD_ERROR_LOGS": "Download CSV",
+      "ALL_SKIP_LOGS": "الكل",
+      "KIND": "Kind",
+      "NO_ERRORS": "No errors recorded.",
+      "ERROR_CODE": "Code",
+      "SOURCE_OBJECT": "Source object",
+      "MESSAGE": "رسالة"
+    },
+    "MONITOR": {
+      "LIVE": "Live updates every {seconds}s",
+      "LAST_UPDATED": "Last updated {time}",
+      "REFRESH": "تحديث",
+      "REFRESHING": "Refreshing",
+      "STAGES": {
+        "unknown": "Waiting for update",
+        "queued": "Queued",
+        "contacts": "Importing contacts",
+        "conversations": "Importing conversations",
+        "finalizing": "Finalizing import",
+        "completed": "مكتمل",
+        "completed_with_errors": "Completed with errors",
+        "failed": "Failed",
+        "abandoned": "Abandoned"
+      }
+    },
+    "ALERTS": {
+      "IMPORT_STARTED": "Intercom import has started.",
+      "IMPORT_ABANDONED": "Intercom import has been abandoned.",
+      "IMPORT_FAILED": "Could not start the Intercom import."
+    }
+  },
   "CAPTAIN_SETTINGS": {
     "TITLE": "Captain Settings",
     "DESCRIPTION": "Configure your AI models and features for Captain. Captain follows a credit based billing, you will be charged credits for every action Captain takes based on the model selected.",
@@ -414,7 +541,9 @@
       "DESCRIPTION": "Enable or disable AI-powered features.",
       "AUDIO_TRANSCRIPTION": {
         "TITLE": "Audio Transcription",
-        "DESCRIPTION": "Automatically convert voice messages and call recordings into searchable text transcripts."
+        "DESCRIPTION": "Automatically convert voice messages and call recordings into searchable text transcripts.",
+        "MODEL_TITLE": "Audio Transcription Model",
+        "MODEL_DESCRIPTION": "Select the AI model to use for converting audio messages into text transcripts"
       },
       "HELP_CENTER_SEARCH": {
         "TITLE": "Help Center Search Indexing",
@@ -439,7 +568,18 @@
       "TITLE": "الباقة الحالية",
       "PLAN_NOTE": "أنت مشترك حاليا في باقة**{plan}** مع تراخيص **{quantity}**",
       "SEAT_COUNT": "Number of seats",
-      "RENEWS_ON": "Renews on"
+      "RENEWS_ON": "Renews on",
+      "CURRENCY": "Currency"
+    },
+    "CURRENCY": {
+      "SELECT": {
+        "TITLE": "Choose your billing currency",
+        "DESCRIPTION": "Select the currency you'd like to be billed in. This can't be changed once your subscription is created."
+      },
+      "OPTIONS": {
+        "USD": "US Dollar (USD)",
+        "BRL": "Brazilian Real (BRL)"
+      }
     },
     "VIEW_PRICING": "View Pricing",
     "MANAGE_SUBSCRIPTION": {
@@ -475,6 +615,7 @@
       "PURCHASE": "Purchase Credits",
       "LOADING": "Loading options...",
       "FETCH_ERROR": "Failed to load credit options. Please try again.",
+      "RETRY": "Retry",
       "PURCHASE_ERROR": "Failed to process purchase. Please try again.",
       "PURCHASE_SUCCESS": "Successfully added {credits} credits to your account",
       "CONFIRM": {
@@ -772,10 +913,14 @@
         },
         "FAIR_DISTRIBUTION": {
           "LABEL": "Fair distribution policy",
-          "DESCRIPTION": "Set the maximum number of conversations that can be assigned per agent within a time window to avoid overloading any one agent. This required field defaults to 100 conversations per hour.",
+          "DESCRIPTION": "حدّد الحد الأقصى لعدد المحادثات التي يمكن إسنادها إلى كل وكيل خلال مدّة زمنية، لتجنّب تحميل أي وكيل فوق طاقته. القيمة الافتراضية لهذا الحقل الإلزامي هي 100 محادثة في الساعة.",
           "INPUT_MAX": "Assign max",
           "DURATION": "Conversations per agent in every"
         },
+        "EXCLUDE_OLDER_THAN": {
+          "LABEL": "Skip stale conversations",
+          "DESCRIPTION": "Skip unassigned conversations older than this. Defaults to 7 days; clear to disable."
+        },
         "INBOXES": {
           "LABEL": "Added inboxes",
           "DESCRIPTION": "Add inboxes for which this policy will be applicable.",

app/javascript/dashboard/i18n/locale/az/advancedFilters.json

@@ -19,6 +19,8 @@
       "OR": "OR"
     },
     "INPUT_PLACEHOLDER": "Enter value",
+    "CONTACT_SEARCH_PLACEHOLDER": "Əlaqələrdə axtarış",
+    "CONTACT_FALLBACK": "Contact #{id}",
     "OPERATOR_LABELS": {
       "equal_to": "Equal to",
       "not_equal_to": "Not equal to",
@@ -49,6 +51,7 @@
       "ASSIGNEE_NAME": "Assignee name",
       "INBOX_NAME": "Inbox name",
       "TEAM_NAME": "Team name",
+      "CONTACT": "Əlaqə",
       "CONVERSATION_IDENTIFIER": "Conversation identifier",
       "CAMPAIGN_NAME": "Campaign name",
       "LABELS": "Labels",

app/javascript/dashboard/i18n/locale/az/chatlist.json

@@ -79,6 +79,9 @@
       },
       "priority_desc_created_at_asc": {
         "TEXT": "Priority: Highest first, Created: Oldest first"
+      },
+      "unread": {
+        "TEXT": "Unread Count: Highest first"
       }
     },
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/az/companies.json

@@ -25,6 +25,10 @@
     "ACTIONS": {
       "CREATE": "Add company"
     },
+    "SELECTOR": {
+      "PLACEHOLDER": "Select company",
+      "CREATE_OPTION": "Add \"{name}\""
+    },
     "CREATE": {
       "TITLE": "Add company details",
       "ACTIONS": {

app/javascript/dashboard/i18n/locale/az/contact.json

@@ -510,6 +510,7 @@
         "ATTRIBUTES": "Xüsusiyyətlər",
         "HISTORY": "Tarix",
         "NOTES": "Qeydlər",
+        "MEDIA": "Media",
         "MERGE": "Merge"
       },
       "HISTORY": {

app/javascript/dashboard/i18n/locale/az/conversation.json

@@ -44,6 +44,8 @@
     "TWILIO_WHATSAPP_CAN_REPLY": "Bu söhbətə yalnız şablon mesajı ilə cavab verə bilərsiniz, çünki",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 saatlıq mesaj pəncərəsi məhdudiyyəti",
     "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "Bu Instagram hesabı yeni Instagram kanalının daxil olan qutusuna köçürülüb. Bütün yeni mesajlar orada görünəcək. Bu söhbətdən artıq mesaj göndərə bilməyəcəksiniz.",
+    "INSTAGRAM_RESTRICTION_BANNER": "Instagram is currently restricted. Some messages or actions may be delayed or unavailable while we restore full support.",
+    "INSTAGRAM_RESTRICTION_STATUS_LINK": "View status update",
     "REPLYING_TO": "Siz cavab verirsiniz:",
     "REMOVE_SELECTION": "Seçimi sil",
     "DOWNLOAD": "Yüklə",
@@ -233,6 +235,7 @@
       "TIP_AUDIORECORDER_ERROR": "Səsi açmaq mümkün olmadı",
       "AUDIO_CONVERSION_FAILED": "Audio conversion failed. Please try again.",
       "DRAG_DROP": "Qoşmaq üçün buraya sürükləyin və buraxın",
+      "IMAGE_UPLOAD_SUCCESS": "Şəkil uğurla yükləndi",
       "START_AUDIO_RECORDING": "Səs yazısını başla",
       "STOP_AUDIO_RECORDING": "Səs yazısını dayandırın",
       "COPILOT_THINKING": "Copilot düşünür",
@@ -303,6 +306,25 @@
         "MESSAGE": "Bu əməliyyatı geri qaytara bilməzsiniz",
         "DELETE": "Sil",
         "CANCEL": "Ləğv et"
+      },
+      "REPORT_MESSAGE": {
+        "LABEL": "Report message",
+        "TITLE": "Report Captain message",
+        "DESCRIPTION": "Found an issue with this AI response? Let us know what went wrong and our team will review it to help improve Captain's accuracy.",
+        "PROBLEM_TYPE": "Problem type",
+        "PROBLEM_TYPE_PLACEHOLDER": "Select a problem type",
+        "DESCRIPTION_LABEL": "Description",
+        "DESCRIPTION_PLACEHOLDER": "Describe the problem in detail",
+        "SUBMIT": "Report",
+        "SUCCESS": "Thanks for reporting. Our team will take a look.",
+        "ERROR": "Could not report this message. Please try again.",
+        "REASONS": {
+          "incorrect_information": "Incorrect information",
+          "inappropriate_response": "Inappropriate response",
+          "incomplete_response": "Incomplete response",
+          "outdated_information": "Outdated information",
+          "other": "Other"
+        }
       }
     },
     "SIDEBAR": {
@@ -400,7 +422,8 @@
       "VIEW_ALL": "View all",
       "SHOW_LESS": "Show less",
       "MORE_COUNT": "+{count}",
-      "UNTITLED_FILE": "Untitled file"
+      "UNTITLED_FILE": "Untitled file",
+      "JUMP_TO_MESSAGE": "Jump to message"
     },
     "SHOPIFY": {
       "ORDER_ID": "Sifariş #{id}",

app/javascript/dashboard/i18n/locale/az/emoji.json

@@ -3,5 +3,33 @@
     "PLACEHOLDER": "Search emojis",
     "NOT_FOUND": "No emoji match your search",
     "REMOVE": "Remove"
+  },
+  "EMOJI_ICON_PICKER": {
+    "TABS": {
+      "ICONS": "Icons",
+      "EMOJIS": "Emojis"
+    },
+    "SEARCH_EMOJI": "Search emoji…",
+    "SEARCH_ICON": "Search icons…",
+    "FREQUENTLY_USED": "Frequently used",
+    "NO_EMOJI": "No emoji match your search",
+    "NO_ICON": "No icons match your search",
+    "REMOVE": "Sil",
+    "STYLE": {
+      "OUTLINE": "Outline icons",
+      "FILLED": "Filled icons"
+    },
+    "COLORS": {
+      "SLATE": "Slate",
+      "RED": "Red",
+      "ORANGE": "Orange",
+      "AMBER": "Amber",
+      "GREEN": "Green",
+      "TEAL": "Teal",
+      "BLUE": "Blue",
+      "INDIGO": "Indigo",
+      "VIOLET": "Violet",
+      "PINK": "Pink"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/az/helpCenter.json

@@ -533,6 +533,8 @@
             "PUBLISHED": "Published",
             "ARCHIVED": "Archived"
           },
+          "PENDING_EDITS": "Unpublished edits",
+          "PENDING_EDITS_TOOLTIP": "This published article has unpublished edits",
           "CATEGORY": {
             "UNCATEGORISED": "Uncategorised"
           }
@@ -552,6 +554,7 @@
         "LOCALE": {
           "ALL": "All locales"
         },
+        "SEARCH_PLACEHOLDER": "Məqalələrdə axtarış edin...",
         "NEW_ARTICLE": "New article"
       },
       "EMPTY_STATE": {
@@ -579,6 +582,10 @@
         "CATEGORY": {
           "TITLE": "There are no articles in this category",
           "SUBTITLE": "Articles in this category will appear here"
+        },
+        "SEARCH": {
+          "TITLE": "No matching articles",
+          "SUBTITLE": "We couldn't find any articles matching your search. Try a different term."
         }
       },
       "BULK_TRANSLATE": {
@@ -611,6 +618,8 @@
         "DELETE": "Delete",
         "STATUS_SUCCESS": "Articles updated successfully",
         "STATUS_ERROR": "Failed to update articles",
+        "STATUS_SKIPPED": "1 article with unpublished edits was skipped — open it to publish or discard. | {count} articles with unpublished edits were skipped — open them to publish or discard.",
+        "STATUS_SKIPPED_ALL": "These articles have unpublished edits — open each to publish or discard.",
         "CATEGORY_SUCCESS": "Articles moved successfully",
         "CATEGORY_ERROR": "Failed to move articles",
         "DELETE_CONFIRM_TITLE": "Delete article | Delete {count} articles",
@@ -624,6 +633,7 @@
       "CATEGORY_HEADER": {
         "NEW_CATEGORY": "New category",
         "EDIT_CATEGORY": "Edit category",
+        "SEARCH_PLACEHOLDER": "Search categories...",
         "CATEGORIES_COUNT": "{n} category | {n} categories",
         "BREADCRUMB": {
           "CATEGORY_LOCALE": "Categories ({localeCode})",
@@ -634,6 +644,10 @@
         "TITLE": "No categories found",
         "SUBTITLE": "Categories will appear here. You can add a category by clicking the 'New Category' button."
       },
+      "SEARCH_EMPTY_STATE": {
+        "TITLE": "No matching categories",
+        "SUBTITLE": "We couldn't find any categories matching your search. Try a different term."
+      },
       "CATEGORY_CARD": {
         "ARTICLES_COUNT": "{count} article | {count} articles"
       },
@@ -691,6 +705,11 @@
     "LOCALES_PAGE": {
       "LOCALES_COUNT": "No locales available | {n} locale | {n} locales",
       "NEW_LOCALE_BUTTON_TEXT": "New locale",
+      "SEARCH_PLACEHOLDER": "Search locales...",
+      "SEARCH_EMPTY_STATE": {
+        "TITLE": "No matching locales",
+        "SUBTITLE": "We couldn't find any locales matching your search. Try a different term."
+      },
       "LOCALE_CARD": {
         "ARTICLES_COUNT": "{count} article | {count} articles",
         "CATEGORIES_COUNT": "{count} category | {count} categories",
@@ -700,9 +719,51 @@
           "MAKE_DEFAULT": "Make default",
           "MOVE_TO_DRAFT": "Move to draft",
           "PUBLISH_LOCALE": "Publish locale",
+          "CUSTOMIZE_CONTENT": "Localize content",
+          "SELECT_POPULAR_CONTENT": "Select recommended content",
           "DELETE": "Delete"
         }
       },
+      "POPULAR_CONTENT_DIALOG": {
+        "TITLE": "Recommended content",
+        "DESCRIPTION": "Pick up to 3 categories and 6 articles to feature on this locale's help center home page. Drag them into the order you want visitors to see.",
+        "SEARCH": "Search...",
+        "EMPTY": "No matching results",
+        "ADD_ANOTHER": "Add another...",
+        "SLOTS_LEFT": "{count} slots left",
+        "OVERRIDING_DEFAULTS": "Overriding defaults for this locale",
+        "CONFIRM": "Save recommendations",
+        "CATEGORIES": {
+          "LABEL": "Recommended categories",
+          "ARTICLES_COUNT": "No articles | {count} article | {count} articles"
+        },
+        "ARTICLES": {
+          "LABEL": "Recommended articles",
+          "IN_CATEGORY": "in {category}",
+          "UNCATEGORIZED": "Kateqoriyasız"
+        },
+        "API": {
+          "SUCCESS_MESSAGE": "Recommended content updated successfully",
+          "ERROR_MESSAGE": "Unable to update recommended content. Try again."
+        }
+      },
+      "CONTENT_DIALOG": {
+        "TITLE": "Localize content",
+        "DESCRIPTION": "Set values specific to this locale. Anything left blank falls back to the default locale.",
+        "NAME": {
+          "LABEL": "Name"
+        },
+        "PAGE_TITLE": {
+          "LABEL": "Page title"
+        },
+        "HEADER_TEXT": {
+          "LABEL": "Header text"
+        },
+        "API": {
+          "SUCCESS_MESSAGE": "Locale content updated successfully",
+          "ERROR_MESSAGE": "Unable to update locale content. Try again."
+        }
+      },
       "ADD_LOCALE_DIALOG": {
         "TITLE": "Add a new locale",
         "DESCRIPTION": "Select the language in which this article will be written. This will be added to your list of translations, and you can add more later.",
@@ -730,10 +791,30 @@
         },
         "PREVIEW": "Preview",
         "PUBLISH": "Publish",
+        "PUBLISH_CHANGES": "Publish changes",
+        "PUBLISH_CHANGES_SUCCESS": "Changes published successfully",
+        "PUBLISH_CHANGES_ERROR": "Could not publish changes",
+        "SAVE_IN_PROGRESS": "Still saving your latest changes — please try again in a moment.",
+        "DISCARD_CHANGES": "Discard changes",
+        "DISCARD_CHANGES_SUCCESS": "Changes discarded",
+        "DISCARD_CHANGES_ERROR": "Could not discard changes",
+        "PENDING_CHANGES": "Pending changes",
+        "VIEW_CHANGES": "View unpublished changes",
         "DRAFT": "Draft",
         "ARCHIVE": "Archive",
         "BACK_TO_ARTICLES": "Back to articles"
       },
+      "PENDING_CHANGES_POPOVER": {
+        "TITLE": "Unpublished changes",
+        "DESCRIPTION": "This article has draft changes that aren't live yet. Apply them before changing the status, or discard them?",
+        "APPLY": "Apply changes",
+        "DISCARD": "Discard changes"
+      },
+      "DIFF_DIALOG": {
+        "TITLE": "Unpublished changes",
+        "DESCRIPTION": "Compare your draft against the version that's currently live.",
+        "TITLE_LABEL": "Title"
+      },
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Uncategorized",

app/javascript/dashboard/i18n/locale/az/inboxMgmt.json

@@ -58,14 +58,17 @@
         "ERROR_MESSAGE": "Instagram ilə əlaqədə xəta baş verdi, zəhmət olmasa yenidən cəhd edin",
         "ERROR_AUTH": "Instagram ilə əlaqədə xəta baş verdi, zəhmət olmasa yenidən cəhd edin",
         "NEW_INBOX_SUGGESTION": "Bu Instagram hesabı əvvəllər başqa bir poçt qutusu ilə əlaqələndirilmişdi və indi buraya köçürülüb. Bütün yeni mesajlar burada görünəcək. Köhnə poçt qutusu bu hesab üçün mesaj göndərmək və qəbul etmək imkanına malik olmayacaq.",
-        "DUPLICATE_INBOX_BANNER": "Bu Instagram hesabı yeni Instagram kanal poçt qutusuna köçürülüb. Bu poçt qutusundan Instagram mesajları göndərə və qəbul edə bilməyəcəksiniz."
+        "DUPLICATE_INBOX_BANNER": "Bu Instagram hesabı yeni Instagram kanal poçt qutusuna köçürülüb. Bu poçt qutusundan Instagram mesajları göndərə və qəbul edə bilməyəcəksiniz.",
+        "SETTINGS_RESTRICTED_WARNING": "Instagram is currently restricted. Some messages or actions may be delayed or unavailable while we restore full support.",
+        "STATUS_LINK": "View status update"
       },
       "TIKTOK": {
         "CONTINUE_WITH_TIKTOK": "TikTok ilə davam et",
         "CONNECT_YOUR_TIKTOK_PROFILE": "TikTok profilinizi qoşun",
         "HELP": "TikTok profilinizi kanal kimi əlavə etmək üçün 'TikTok ilə davam et' düyməsini klikləyərək profilinizi təsdiqləməlisiniz ",
         "ERROR_MESSAGE": "TikTok-a qoşularkən xəta baş verdi, zəhmət olmasa yenidən cəhd edin",
-        "ERROR_AUTH": "TikTok-a qoşularkən xəta baş verdi, zəhmət olmasa yenidən cəhd edin"
+        "ERROR_AUTH": "TikTok-a qoşularkən xəta baş verdi, zəhmət olmasa yenidən cəhd edin",
+        "NORTH_AMERICA_WARNING": "TikTok connections for North American accounts are temporarily unavailable while we wait for an update from the TikTok team."
       },
       "TWITTER": {
         "HELP": "Twitter profilinizi kanal kimi əlavə etmək üçün 'Twitter ilə daxil ol' düyməsini klikləyərək Twitter profilinizi təsdiqləməlisiniz ",
@@ -653,6 +656,10 @@
       },
       "CREDENTIALS": {
         "DESCRIPTION": "Voice calling requires Twilio API Key credentials. These are used to generate tokens for agent voice connections."
+      },
+      "INBOUND": {
+        "LABEL": "Allow incoming calls",
+        "DESCRIPTION": "Let customers call this number. When turned off, incoming calls are declined automatically — agents aren't notified and no conversation is created. Agents can still place outgoing calls."
       }
     },
     "WHATSAPP_CALLING": {
@@ -810,6 +817,15 @@
       "WHATSAPP_EMBEDDED_SIGNUP_SUBHEADER": "Bu poçt qutusu WhatsApp daxili qeydiyyatı vasitəsilə qoşulub.",
       "WHATSAPP_EMBEDDED_SIGNUP_DESCRIPTION": "WhatsApp Biznes parametrlərinizi yeniləmək üçün bu poçt qutusunu yenidən konfiqurasiya edə bilərsiniz.",
       "WHATSAPP_RECONFIGURE_BUTTON": "Yenidən konfiqurasiya et",
+      "WHATSAPP_MANUAL_TRANSFER_TITLE": "Switch to Manual Setup",
+      "WHATSAPP_MANUAL_TRANSFER_SUBHEADER": "This inbox was connected through WhatsApp embedded signup, which is no longer supported. Enter the WhatsApp Cloud API credentials from your own Meta app to switch this inbox to a manual setup. Configure the webhook in your Meta app using the verification token above before switching.",
+      "WHATSAPP_MANUAL_TRANSFER_PHONE_NUMBER_ID_LABEL": "Phone Number ID",
+      "WHATSAPP_MANUAL_TRANSFER_BUSINESS_ACCOUNT_ID_LABEL": "Biznes Hesab ID-si",
+      "WHATSAPP_MANUAL_TRANSFER_API_KEY_LABEL": "API Açarı",
+      "WHATSAPP_MANUAL_TRANSFER_API_KEY_PLACEHOLDER": "Enter a permanent access token from your Meta app",
+      "WHATSAPP_MANUAL_TRANSFER_BUTTON": "Switch to Manual Setup",
+      "WHATSAPP_MANUAL_TRANSFER_SUCCESS": "Inbox switched to manual setup successfully.",
+      "WHATSAPP_MANUAL_TRANSFER_ERROR": "Could not switch to manual setup. Please verify the credentials and try again.",
       "WHATSAPP_CONNECT_TITLE": "WhatsApp Biznesə qoşulun",
       "WHATSAPP_CONNECT_SUBHEADER": "Asan idarəetmə üçün WhatsApp daxili qeydiyyatına yüksəldin.",
       "WHATSAPP_CONNECT_DESCRIPTION": "Bu poçt qutusunu inkişaf etmiş xüsusiyyətlər və asan idarəetmə üçün WhatsApp Biznesə qoşun.",
@@ -827,6 +843,70 @@
       "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Mövcud şablonlarınızı yeniləmək üçün WhatsApp-dan mesaj şablonlarını əl ilə sinxronlaşdırın.",
       "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Şablonları sinxronlaşdır",
       "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Şablonların sinxronizasiyası uğurla başlandı. Yenilənməsi bir neçə dəqiqə çəkə bilər.",
+      "WHATSAPP_MANUAL_MIGRATION": {
+        "BANNER": {
+          "TITLE": "Manual setup recommended",
+          "DESCRIPTION": "This inbox connects through the shared Meta app used for embedded signup, which recent Meta restrictions have affected. To avoid similar issues in the future, we recommend reconnecting it with your own Meta app.",
+          "START": "Start manual migration",
+          "GUIDE": "View guide"
+        },
+        "DIALOG": {
+          "EYEBROW": "WhatsApp manual migration",
+          "TITLE": "Reconnect WhatsApp inbox",
+          "CLOSE": "Bağla",
+          "ACTION_REQUIRED_TITLE": "Reconnect with your own Meta app",
+          "ACTION_REQUIRED_DESCRIPTION": "Inboxes connected through your own Meta app are not affected by restrictions on the shared embedded signup app. This guided flow updates the WhatsApp API connection without creating a new inbox.",
+          "GUIDE_LINK": "Open the manual setup guide",
+          "PRESERVED_TITLE": "Preserved",
+          "PRESERVED_DESCRIPTION": "Conversations, contacts, collaborators, routing, business hours, and inbox settings.",
+          "UPDATED_TITLE": "Updated",
+          "UPDATED_DESCRIPTION": "WABA ID, phone number ID, access token, and webhook configuration.",
+          "WABA_ID": "WABA ID",
+          "WABA_PLACEHOLDER": "Enter WABA ID",
+          "WABA_HELP": "The WhatsApp Business Account that owns this phone number.",
+          "PHONE_NUMBER_ID": "Phone Number ID",
+          "PHONE_NUMBER_PLACEHOLDER": "Enter Phone Number ID",
+          "PHONE_NUMBER_HELP": "Meta's unique ID for the WhatsApp number connected to this inbox.",
+          "DISPLAY_PHONE_NUMBER": "Göstərilən telefon nömrəsi",
+          "DISPLAY_PHONE_NUMBER_PLACEHOLDER": "Enter display phone number",
+          "DISPLAY_PHONE_NUMBER_HELP": "The customer-facing WhatsApp number. This cannot be changed during migration.",
+          "ACCESS_TOKEN": "Permanent access token or system user token",
+          "ACCESS_TOKEN_PLACEHOLDER": "Paste access token",
+          "TOKEN_HELP_PREFIX": "The token must include",
+          "TOKEN_HELP_MIDDLE": "Əlavə et",
+          "TOKEN_HELP_SUFFIX": "for template sync and template management.",
+          "MESSAGING_PERMISSION": "whatsapp_business_messaging.",
+          "MANAGEMENT_PERMISSION": "whatsapp_business_management",
+          "REVIEW_TITLE": "Review before reconnecting",
+          "INBOX": "Inbox",
+          "PHONE_NUMBER": "Telefon nömrəsi",
+          "NOT_ENTERED": "Not entered",
+          "VERIFY_NOTICE": "Chatwoot will verify these credentials with Meta before applying any changes. If verification fails, the current configuration is left untouched.",
+          "BACK": "Back",
+          "CANCEL": "Cancel",
+          "CONTINUE": "Davam et",
+          "REVIEW_MIGRATION": "Review migration",
+          "RECONNECT": "Reconnect WhatsApp inbox"
+        },
+        "STEPS": {
+          "BEFORE_YOU_START": {
+            "TITLE": "Before you start",
+            "DESCRIPTION": "This reconnects the WhatsApp API details for this inbox. Conversations, collaborators, routing, business hours, CSAT, and bot settings will be preserved."
+          },
+          "BUSINESS_DETAILS": {
+            "TITLE": "Business details",
+            "DESCRIPTION": "Enter the WhatsApp assets from the customer Meta Business account."
+          },
+          "ACCESS_TOKEN": {
+            "TITLE": "Access token",
+            "DESCRIPTION": "Paste a permanent access token or system user token with WhatsApp permissions."
+          },
+          "REVIEW_MIGRATION": {
+            "TITLE": "Review migration",
+            "DESCRIPTION": "Confirm the connection details before reconnecting this inbox. Chatwoot will verify the token, WABA, and phone number with Meta before applying changes."
+          }
+        }
+      },
       "WHATSAPP_CALLING_ENABLED": {
         "LABEL": "Enable voice calling",
         "DESCRIPTION": "Allow agents to start and receive WhatsApp voice calls on this inbox. Available only on embedded-signup WhatsApp Cloud channels with calling permission granted by Meta."

app/javascript/dashboard/i18n/locale/az/index.js

@@ -33,6 +33,7 @@ import report from './report.json';
 import resetPassword from './resetPassword.json';
 import search from './search.json';
 import setNewPassword from './setNewPassword.json';
+import sessionLimit from './sessionLimit.json';
 import settings from './settings.json';
 import signup from './signup.json';
 import sla from './sla.json';
@@ -75,6 +76,7 @@ export default {
   ...resetPassword,
   ...search,
   ...setNewPassword,
+  ...sessionLimit,
   ...settings,
   ...signup,
   ...sla,

app/javascript/dashboard/i18n/locale/az/integrations.json

@@ -31,6 +31,13 @@
     "WEBHOOK": {
       "SUBSCRIBED_EVENTS": "Abunə olunan hadisələr",
       "LEARN_MORE": "Webhooklar haqqında daha çox məlumat əldə edin",
+      "PAYWALL": {
+        "TITLE": "Webhooks are available on paid plans",
+        "AVAILABLE_ON": "Use webhooks to receive real-time events from your Chatwoot account.",
+        "UPGRADE_PROMPT": "Upgrade to the Startups, Business, or Enterprise plan to use webhooks.",
+        "UPGRADE_NOW": "Upgrade now",
+        "CANCEL_ANYTIME": "Change or cancel your plan anytime."
+      },
       "SECRET": {
         "LABEL": "Gizli",
         "COPY": "Copy secret to clipboard",
@@ -392,6 +399,82 @@
   "CAPTAIN": {
     "NAME": "Captain",
     "HEADER_KNOW_MORE": "Daha ətraflı",
+    "OVERVIEW": {
+      "HEADER": "Ümumi Baxış",
+      "WELCOME": {
+        "LABEL": "Captain summary",
+        "LOADING": "Generating summary…"
+      },
+      "INBOX_BANNER": {
+        "TEXT": "This assistant isn't connected to any inbox yet, so it won't respond to conversations.",
+        "ACTION": "Connect inbox",
+        "DISMISS": "Dismiss"
+      },
+      "COVERAGE_BANNER": {
+        "TEXT": "{count} FAQs are pending review, keeping coverage at {coverage}%. Approve them so your assistant can resolve more on its own.",
+        "ACTION": "Review FAQs",
+        "DISMISS": "Dismiss"
+      },
+      "RANGES": {
+        "LAST_DAYS": "Last {count} days",
+        "THIS_MONTH": "Bu ay",
+        "LAST_MONTH": "Keçən ay"
+      },
+      "METRICS": {
+        "HANDLED": {
+          "LABEL": "Conversations handled",
+          "HINT": "Distinct conversations this assistant replied in."
+        },
+        "AUTO_RESOLUTION": {
+          "LABEL": "Auto-resolution rate",
+          "HINT": "Share of handled conversations closed without a human reply."
+        },
+        "HANDOFF": {
+          "LABEL": "Handoff rate",
+          "HINT": "Share of handled conversations escalated to a human agent."
+        },
+        "HOURS_SAVED": {
+          "LABEL": "Time saved",
+          "HINT": "Estimate: Captain replies times ~2 minutes of assumed agent effort per reply. Directional, not measured labor."
+        },
+        "REOPEN": {
+          "LABEL": "Reopen rate",
+          "HINT": "Auto-resolved conversations that were reopened afterwards."
+        },
+        "DEPTH": {
+          "LABEL": "Messages / conversation",
+          "HINT": "Average replies the assistant sends per conversation."
+        }
+      },
+      "DRILLDOWN": {
+        "CLOSE": "Close details",
+        "EMPTY": "No records found for this metric.",
+        "ERROR": "Could not load records. Please try again.",
+        "LOAD_MORE": "Load more",
+        "RESULT_COUNT_CONVERSATION": "{count} conversation | {count} conversations"
+      },
+      "KNOWLEDGE": {
+        "TITLE": "Knowledge coverage",
+        "COVERAGE": "{pct}% approved",
+        "APPROVED": "Approved FAQs",
+        "PENDING": "Gözləyən FAQ-lar",
+        "DOCUMENTS": "Sənədlər"
+      },
+      "LINKS": {
+        "DOCS": {
+          "TITLE": "Captain docs",
+          "DESCRIPTION": "Guides and how-tos for Captain"
+        },
+        "PLAYGROUND": {
+          "TITLE": "Sınaq sahəsi",
+          "DESCRIPTION": "Test this assistant's replies"
+        },
+        "BILLING": {
+          "TITLE": "Ödəniş",
+          "DESCRIPTION": "Manage credits and plan"
+        }
+      }
+    },
     "ASSISTANT_SWITCHER": {
       "ASSISTANTS": "Köməkçilər",
       "SWITCH_ASSISTANT": "Köməkçilər arasında keçid edin",
@@ -494,10 +577,6 @@
           "PLACEHOLDER": "Assistent adını daxil edin",
           "ERROR": "Ad tələb olunur"
         },
-        "TEMPERATURE": {
-          "LABEL": "Cavab Temperaturu",
-          "DESCRIPTION": "Assistentin cavablarının nə qədər yaradıcı və ya məhdud olacağını tənzimləyin. Aşağı dəyərlər daha fokuslanmış və deterministik cavablar verir, yüksək dəyərlər isə daha yaradıcı və müxtəlif nəticələr verir."
-        },
         "DESCRIPTION": {
           "LABEL": "Təsvir",
           "PLACEHOLDER": "Assistent təsvirini daxil edin",
@@ -739,6 +818,7 @@
     "DOCUMENTS": {
       "HEADER": "Sənədlər",
       "ADD_NEW": "Yeni sənəd yarat",
+      "FAQ_COUNT": "{n} FAQ | {n} FAQs",
       "SELECTED": "{count} seçildi",
       "SELECT_ALL": "Hamısını seç ({count})",
       "UNSELECT_ALL": "Hamısını seçmə ({count})",
@@ -798,7 +878,27 @@
       },
       "RELATED_RESPONSES": {
         "TITLE": "Əlaqəli FAQ-lar",
-        "DESCRIPTION": "Bu FAQ-lar birbaşa sənəddən yaradılıb."
+        "EMPTY": "No FAQs have been generated from this document yet."
+      },
+      "DETAILS": {
+        "DESCRIPTION": "Review the crawled content and the FAQs generated from this source.",
+        "SOURCE": "Source",
+        "GENERATED_FAQS": "Generated FAQs",
+        "LAST_UPDATED": "Last updated",
+        "NOT_AVAILABLE": "Not available",
+        "CONTENT_TAB": "Crawled content",
+        "PDF_TAB": "PDF details",
+        "CONTENT_TITLE": "Crawled content",
+        "PDF_TITLE": "PDF file",
+        "PDF_DESCRIPTION": "Review the original PDF source.",
+        "CHARACTER_COUNT": "{count} characters extracted",
+        "COPY_CONTENT": "Kopyala",
+        "COPY_SUCCESS": "Crawled content copied to clipboard",
+        "COPY_ERROR": "Could not copy crawled content",
+        "VIEW_RAW": "View raw",
+        "VIEW_PREVIEW": "View preview",
+        "UNREADABLE_CONTENT": "Readable content could not be extracted from this document. You can view the raw extracted content.",
+        "EMPTY_CONTENT": "No crawled content is available for this document yet."
       },
       "FORM_DESCRIPTION": "Sənədi bilik mənbəyi kimi əlavə etmək üçün onun URL-ni daxil edin və əlaqələndiriləcək assistenti seçin.",
       "CREATE": {
@@ -838,7 +938,7 @@
         "ERROR_MESSAGE": "Sənəd silinərkən xəta baş verdi, zəhmət olmasa yenidən cəhd edin."
       },
       "OPTIONS": {
-        "VIEW_RELATED_RESPONSES": "Əlaqəli cavablara bax",
+        "VIEW_DETAILS": "View details",
         "SYNC_NOW": "Refresh now",
         "RETRY_SYNC": "Retry refresh",
         "DELETE_DOCUMENT": "Sənədi sil"

app/javascript/dashboard/i18n/locale/az/onboarding.json

@@ -30,5 +30,59 @@
     "VALIDATION_ERROR": "Please fill in all required fields",
     "SUCCESS": "Details saved successfully",
     "ERROR": "Could not save details. Please try again."
+  },
+  "ONBOARDING_INBOX_SETUP": {
+    "GREETING": "Let's set up a few things",
+    "SUBTITLE": "This will give you head-start in your workspace",
+    "CONTINUE": "Davam et",
+    "SKIP": "Keç",
+    "ERROR": "Something went wrong. Please try again.",
+    "WHATSAPP_CONNECTED": "WhatsApp connected successfully",
+    "FACEBOOK_CONNECTED": "Facebook connected successfully",
+    "CREATED_FOR_YOU": {
+      "TITLE": "We've created the following for you",
+      "LIVE_CHAT": "Live Chat widget",
+      "LIVE_CHAT_DESCRIPTION": "Instant messenger for your website",
+      "LIVE_CHAT_STATUS": "Almost done…",
+      "LIVE_CHAT_READY": "Ready",
+      "HELP_CENTER": "Kömək Mərkəzi",
+      "HELP_CENTER_DESCRIPTION": "Your digital encyclopedia",
+      "HELP_CENTER_GENERATING": "Creating your help center…",
+      "HELP_CENTER_ANALYZING_WEBSITE": "Analyzing your website…",
+      "HELP_CENTER_SETTING_UP_CATEGORIES": "Setting up categories…",
+      "HELP_CENTER_CURATING_ARTICLES": "Curating articles…",
+      "HELP_CENTER_ARTICLES": "Created {count} article | Created {count} articles",
+      "HELP_CENTER_CATEGORIES": "{count} category | {count} categories",
+      "HELP_CENTER_SUMMARY": "Created {count} article across {categories} | Created {count} articles across {categories}"
+    },
+    "CHANNELS": {
+      "TITLE": "Connect all your conversation channels",
+      "HEADER": "We found a few channels you can connect",
+      "CONNECT": "Qoşul",
+      "CONNECTED": "Connected",
+      "MORE_CHANNELS_NOTE": "Set up {email} and {voice} channels later inside the app",
+      "MORE_CHANNELS_EMAIL": "Email",
+      "MORE_CHANNELS_VOICE": "Səs",
+      "VIEW_ALL": "View all",
+      "GMAIL": "Gmail",
+      "OUTLOOK": "Outlook",
+      "OTHER_EMAIL": "Other Email Providers"
+    },
+    "CHANNELS_DIALOG": {
+      "TITLE": "Connect all your channels instantly",
+      "SUBTITLE": "Manage all of them from one dashboard. You can also set up and edit inboxes later inside the app.",
+      "NOTE": "SMS, API, Voice, and other email providers can be set up later from your dashboard.",
+      "CONNECT_TITLE": "Connect your {name} account",
+      "CONNECT_SUBTITLE": "Fill out these quick details",
+      "CONNECT": "Qoşul",
+      "BACK": "Back",
+      "SETUP_LATER": "Setup later in app",
+      "FACEBOOK_SUBTITLE": "Authorize access and choose a Page to connect.",
+      "FACEBOOK_LAUNCH": "Continue with Facebook",
+      "FACEBOOK_SELECT_PAGE": "Select a Page to connect",
+      "FACEBOOK_LOADING": "Loading your Facebook Pages…",
+      "FACEBOOK_NO_PAGES": "No connectable Pages found. All your Pages are already connected.",
+      "FACEBOOK_ERROR": "Couldn't connect to Facebook. Please try again."
+    }
   }
 }

app/javascript/dashboard/i18n/locale/az/report.json

@@ -121,6 +121,26 @@
       "CLEAR_FILTER": "Clear filter",
       "EMPTY_LIST": "Nəticə tapılmadı"
     },
+    "DRILLDOWN": {
+      "TITLE": "{metric} details",
+      "RESULT_COUNT_CONVERSATION": "{count} conversation | {count} conversations",
+      "RESULT_COUNT_MESSAGE": "{count} message | {count} messages",
+      "EMPTY": "No records found for this bar.",
+      "ERROR": "Could not load records. Please try again.",
+      "ADMIN_ONLY": "Only administrators can drill down into report records.",
+      "LOAD_MORE": "Load more",
+      "CLOSE": "Close details",
+      "PREVIOUS_BUCKET": "Previous bar",
+      "NEXT_BUCKET": "Next bar",
+      "UNKNOWN_CONTACT": "Unknown contact",
+      "UNKNOWN_INBOX": "Unknown inbox",
+      "UNASSIGNED_AGENT": "Təyin olunmamış",
+      "NO_MESSAGE_CONTENT": "No message content",
+      "MESSAGE_CREATED_AT": "Message created at {time}",
+      "EVENT_OCCURRED_AT": "Event occurred at {time}",
+      "INCOMING_MESSAGE": "Incoming message",
+      "OUTGOING_MESSAGE": "Outgoing message"
+    },
     "PAGINATION": {
       "RESULTS": "{total} nəticədən {start} - {end} göstərilir",
       "PER_PAGE_TEMPLATE": "{size} / səhifə"

app/javascript/dashboard/i18n/locale/az/sessionLimit.json

@@ -0,0 +1,12 @@
+{
+  "SESSION_LIMIT": {
+    "TITLE": "Active session limit reached",
+    "DESCRIPTION": "You have reached your limit of active sessions. Please end a session before logging in.",
+    "END": "End",
+    "END_ALL": "End all sessions",
+    "LOG_IN": "Log in",
+    "CANCEL": "Back to login",
+    "UNKNOWN_DEVICE": "Unknown device",
+    "STARTED": "Started"
+  }
+}

app/javascript/dashboard/i18n/locale/az/settings.json

@@ -86,9 +86,21 @@
         "NOTE": "Hesabınız üçün əlavə təhlükəsizlik xüsusiyyətlərini idarə edin.",
         "MFA_BUTTON": "İki Faktorlu Doğrulamaya Nəzarət Edin"
       },
+      "SESSIONS_SECTION": {
+        "TITLE": "Active Sessions",
+        "NOTE": "These are the devices currently logged in to your account.",
+        "CURRENT": "Current session",
+        "REVOKE": "Revoke",
+        "REVOKE_SUCCESS": "Session revoked successfully",
+        "REVOKE_ERROR": "Unable to revoke session. Please try again.",
+        "FETCH_ERROR": "Unable to fetch sessions. Please try again.",
+        "LAST_ACTIVE": "Last active",
+        "UNKNOWN_DEVICE": "Unknown device"
+      },
       "ACCESS_TOKEN": {
         "TITLE": "Giriş Tokeni",
         "NOTE": "Bu token API əsaslı inteqrasiya qurarkən istifadə edilə bilər",
+        "PAID_PLAN_NOTE": "API access tokens are available on paid plans.",
         "COPY": "Kopyala",
         "RESET": "Sıfırla",
         "CONFIRM_RESET": "Əminsiniz?",
@@ -313,6 +325,7 @@
     "ALL_COMPANIES": "Bütün Şirkətlər",
     "CAPTAIN": "Captain",
     "CAPTAIN_ASSISTANTS": "Köməkçilər",
+    "CAPTAIN_OVERVIEW": "Ümumi Baxış",
     "CAPTAIN_DOCUMENTS": "Sənədlər",
     "CAPTAIN_RESPONSES": "Tez-tez verilən suallar",
     "CAPTAIN_TOOLS": "Alətlər",
@@ -328,6 +341,7 @@
     "NOTIFICATIONS": "Bildirişlər",
     "CANNED_RESPONSES": "Hazır Cavablar",
     "INTEGRATIONS": "İnteqrasiyalar",
+    "DATA": "Data",
     "PROFILE_SETTINGS": "Profil parametrləri",
     "ACCOUNT_SETTINGS": "Hesab parametrləri",
     "APPLICATIONS": "Tətbiqlər",
@@ -379,11 +393,124 @@
       "INFO_TEXT": "Sistem tətbiq və ya paneldən istifadə etmədiyiniz zaman sizi avtomatik olaraq offline kimi işarələsin.",
       "INFO_SHORT": "Tətbiqdən istifadə etmədiyiniz zaman avtomatik olaraq offline kimi işarələyin."
     },
+    "SORT_TOOLTIP": "Sort",
+    "SORT_BY": "Sırala",
+    "SORT_GROUPS": {
+      "CREATED": "Sort by date of creation",
+      "ALPHABETICAL": "Sort in alphabetical order",
+      "UNREAD_COUNT": "Sort by unread count"
+    },
+    "SORT_OPTIONS": {
+      "CREATED_DESC": "Newest first",
+      "CREATED_ASC": "Oldest first",
+      "ALPHABETICAL_ASC": "Ascending (A - Z)",
+      "ALPHABETICAL_DESC": "Descending (Z - A)",
+      "UNREAD_COUNT_DESC": "Highest first",
+      "UNREAD_COUNT_ASC": "Lowest first"
+    },
     "DOCS": "Sənədləri oxuyun",
     "SECURITY": "Təhlükəsizlik",
     "CAPTAIN_AI": "Kapitan",
     "CONVERSATION_WORKFLOW": "Söhbət İş Axını"
   },
+  "DATA_IMPORTS": {
+    "HEADER": "Data",
+    "DESCRIPTION": "Bring your existing contacts and past conversations into this account from another support tool. Each import runs in the background, so you can keep working while it finishes, track its progress, and review anything that was skipped along the way.",
+    "LOADING": "Fetching imports",
+    "DEFAULT_IMPORT_NAME": "Intercom import",
+    "TABS": {
+      "IMPORT": "İdxal et",
+      "EXPORT": "İxrac et"
+    },
+    "TYPES": {
+      "CONTACTS": "Əlaqələr",
+      "CONVERSATIONS": "Conversations",
+      "MESSAGES": "Mesajlar"
+    },
+    "DRAWER": {
+      "TITLE": "New import",
+      "SOURCE": "Source",
+      "NAME": "Import name",
+      "NAME_PLACEHOLDER": "July Intercom migration",
+      "ACCESS_KEY": "Intercom access key",
+      "ACCESS_KEY_PLACEHOLDER": "Paste your Intercom access key",
+      "DATA_TYPES": "Data to import",
+      "VALIDATING": "Validating access key...",
+      "VALID_KEY": "Access key validated.",
+      "INVALID_KEY": "Could not validate this access key.",
+      "ACTIVE_IMPORT": "Wait for the active import to finish before starting another one.",
+      "CANCEL": "Cancel",
+      "IMPORT": "İdxal et"
+    },
+    "EXPORT": {
+      "TITLE": "Exports are on the way",
+      "DESCRIPTION": "Export your contacts and conversations out of this account. This workflow is coming soon.",
+      "COMING_SOON": "Tezliklə"
+    },
+    "TABLE": {
+      "TITLE": "Recent imports",
+      "EMPTY": "No imports yet",
+      "EMPTY_DESCRIPTION": "Start an import to bring your existing customer history into this account.",
+      "NEW_IMPORT": "İdxal et",
+      "COUNT": "{count} imports",
+      "UNNAMED": "Untitled import",
+      "IMPORTED_COUNT": "{count} imported",
+      "VIEW": "View import",
+      "NAME": "Name",
+      "TYPE": "Type",
+      "STATUS": "Status",
+      "IMPORTED": "Imported",
+      "CREATED": "Yaradılıb",
+      "ABANDON": "Abandon"
+    },
+    "DETAIL": {
+      "BACK": "Back to imports",
+      "ERRORS": "Errors",
+      "SKIP_LOGS": "Skip logs",
+      "SOURCE": "Source",
+      "IMPORT_TYPES": "Import types",
+      "CREATED": "Yaradılıb",
+      "DURATION": "Müddət",
+      "INITIATED_BY": "Started by",
+      "PROGRESS": "Import progress",
+      "PROGRESS_WITH_TOTAL": "{imported} of {total} imported",
+      "PROGRESS_WITHOUT_TOTAL": "{imported} imported",
+      "PROGRESS_OF_TOTAL": "of {total} imported",
+      "PROGRESS_IMPORTED": "imported",
+      "LAST_UPDATED_TOOLTIP": "Last updated {time}",
+      "NO_SKIP_LOGS": "No skipped or failed records recorded.",
+      "DOWNLOAD_SKIP_LOGS": "Download CSV",
+      "DOWNLOAD_ERROR_LOGS": "Download CSV",
+      "ALL_SKIP_LOGS": "All",
+      "KIND": "Kind",
+      "NO_ERRORS": "No errors recorded.",
+      "ERROR_CODE": "Code",
+      "SOURCE_OBJECT": "Source object",
+      "MESSAGE": "Message"
+    },
+    "MONITOR": {
+      "LIVE": "Live updates every {seconds}s",
+      "LAST_UPDATED": "Last updated {time}",
+      "REFRESH": "Refresh",
+      "REFRESHING": "Refreshing",
+      "STAGES": {
+        "unknown": "Waiting for update",
+        "queued": "Queued",
+        "contacts": "Importing contacts",
+        "conversations": "Importing conversations",
+        "finalizing": "Finalizing import",
+        "completed": "Completed",
+        "completed_with_errors": "Completed with errors",
+        "failed": "Failed",
+        "abandoned": "Abandoned"
+      }
+    },
+    "ALERTS": {
+      "IMPORT_STARTED": "Intercom import has started.",
+      "IMPORT_ABANDONED": "Intercom import has been abandoned.",
+      "IMPORT_FAILED": "Could not start the Intercom import."
+    }
+  },
   "CAPTAIN_SETTINGS": {
     "TITLE": "Kapitan Ayarları",
     "DESCRIPTION": "Kapitan üçün AI modellərinizi və xüsusiyyətlərinizi konfiqurasiya edin. Kapitan kredit əsaslı ödəniş sistemi ilə işləyir, seçilmiş modelə əsasən Kapitanın hər hərəkəti üçün kreditlər hesablanacaq.",
@@ -414,7 +541,9 @@
       "DESCRIPTION": "AI ilə işləyən xüsusiyyətləri aktivləşdirin və ya deaktiv edin.",
       "AUDIO_TRANSCRIPTION": {
         "TITLE": "Səs Yazısı",
-        "DESCRIPTION": "Səs mesajlarını və zəng yazılarını avtomatik olaraq axtarıla bilən mətn transkriptlərinə çevirin."
+        "DESCRIPTION": "Səs mesajlarını və zəng yazılarını avtomatik olaraq axtarıla bilən mətn transkriptlərinə çevirin.",
+        "MODEL_TITLE": "Audio Transcription Model",
+        "MODEL_DESCRIPTION": "Select the AI model to use for converting audio messages into text transcripts"
       },
       "HELP_CENTER_SEARCH": {
         "TITLE": "Kömək Mərkəzi Axtarış İndeksləşdirilməsi",
@@ -439,7 +568,18 @@
       "TITLE": "Cari Plan",
       "PLAN_NOTE": "Hal-hazırda **{plan}** planına və **{quantity}** lisenziyaya abunəsiniz",
       "SEAT_COUNT": "Oturacaq sayı",
-      "RENEWS_ON": "Yenilənir"
+      "RENEWS_ON": "Yenilənir",
+      "CURRENCY": "Currency"
+    },
+    "CURRENCY": {
+      "SELECT": {
+        "TITLE": "Choose your billing currency",
+        "DESCRIPTION": "Select the currency you'd like to be billed in. This can't be changed once your subscription is created."
+      },
+      "OPTIONS": {
+        "USD": "US Dollar (USD)",
+        "BRL": "Brazilian Real (BRL)"
+      }
     },
     "VIEW_PRICING": "Qiymətləri Görüntülə",
     "MANAGE_SUBSCRIPTION": {
@@ -475,6 +615,7 @@
       "PURCHASE": "Kreditləri satın al",
       "LOADING": "Seçimlər yüklənir...",
       "FETCH_ERROR": "Kredit seçimləri yüklənmədi. Zəhmət olmasa yenidən cəhd edin.",
+      "RETRY": "Retry",
       "PURCHASE_ERROR": "Satınalma emal edilə bilmədi. Zəhmət olmasa yenidən cəhd edin.",
       "PURCHASE_SUCCESS": "Hesabınıza uğurla {credits} kredit əlavə edildi",
       "CONFIRM": {
@@ -776,6 +917,10 @@
           "INPUT_MAX": "Maksimum təyin et",
           "DURATION": "Hər agent üçün söhbətlər hər"
         },
+        "EXCLUDE_OLDER_THAN": {
+          "LABEL": "Skip stale conversations",
+          "DESCRIPTION": "Skip unassigned conversations older than this. Defaults to 7 days; clear to disable."
+        },
         "INBOXES": {
           "LABEL": "Əlavə edilmiş qutular",
           "DESCRIPTION": "Bu siyasətin tətbiq olunacağı qutuları əlavə edin.",

app/javascript/dashboard/i18n/locale/bg/advancedFilters.json

@@ -19,6 +19,8 @@
       "OR": "ИЛИ"
     },
     "INPUT_PLACEHOLDER": "Enter value",
+    "CONTACT_SEARCH_PLACEHOLDER": "Search contacts",
+    "CONTACT_FALLBACK": "Contact #{id}",
     "OPERATOR_LABELS": {
       "equal_to": "Равно на",
       "not_equal_to": "Различно от",
@@ -49,6 +51,7 @@
       "ASSIGNEE_NAME": "Assignee name",
       "INBOX_NAME": "Inbox name",
       "TEAM_NAME": "Team name",
+      "CONTACT": "Contact",
       "CONVERSATION_IDENTIFIER": "Conversation identifier",
       "CAMPAIGN_NAME": "Campaign name",
       "LABELS": "Етикети",

app/javascript/dashboard/i18n/locale/bg/chatlist.json

@@ -79,6 +79,9 @@
       },
       "priority_desc_created_at_asc": {
         "TEXT": "Priority: Highest first, Created: Oldest first"
+      },
+      "unread": {
+        "TEXT": "Unread Count: Highest first"
       }
     },
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/bg/companies.json

@@ -25,6 +25,10 @@
     "ACTIONS": {
       "CREATE": "Add company"
     },
+    "SELECTOR": {
+      "PLACEHOLDER": "Select company",
+      "CREATE_OPTION": "Add \"{name}\""
+    },
     "CREATE": {
       "TITLE": "Add company details",
       "ACTIONS": {

app/javascript/dashboard/i18n/locale/bg/contact.json

@@ -510,6 +510,7 @@
         "ATTRIBUTES": "Attributes",
         "HISTORY": "History",
         "NOTES": "Бележки",
+        "MEDIA": "Media",
         "MERGE": "Merge"
       },
       "HISTORY": {

app/javascript/dashboard/i18n/locale/bg/conversation.json

@@ -44,6 +44,8 @@
     "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
     "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
+    "INSTAGRAM_RESTRICTION_BANNER": "Instagram is currently restricted. Some messages or actions may be delayed or unavailable while we restore full support.",
+    "INSTAGRAM_RESTRICTION_STATUS_LINK": "View status update",
     "REPLYING_TO": "You are replying to:",
     "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "Download",
@@ -233,6 +235,7 @@
       "TIP_AUDIORECORDER_ERROR": "Could not open the audio",
       "AUDIO_CONVERSION_FAILED": "Audio conversion failed. Please try again.",
       "DRAG_DROP": "Drag and drop here to attach",
+      "IMAGE_UPLOAD_SUCCESS": "Image uploaded successfully",
       "START_AUDIO_RECORDING": "Start audio recording",
       "STOP_AUDIO_RECORDING": "Stop audio recording",
       "COPILOT_THINKING": "Copilot мисли",
@@ -303,6 +306,25 @@
         "MESSAGE": "You cannot undo this action",
         "DELETE": "Изтрий",
         "CANCEL": "Отмени"
+      },
+      "REPORT_MESSAGE": {
+        "LABEL": "Report message",
+        "TITLE": "Report Captain message",
+        "DESCRIPTION": "Found an issue with this AI response? Let us know what went wrong and our team will review it to help improve Captain's accuracy.",
+        "PROBLEM_TYPE": "Problem type",
+        "PROBLEM_TYPE_PLACEHOLDER": "Select a problem type",
+        "DESCRIPTION_LABEL": "Описание",
+        "DESCRIPTION_PLACEHOLDER": "Describe the problem in detail",
+        "SUBMIT": "Report",
+        "SUCCESS": "Thanks for reporting. Our team will take a look.",
+        "ERROR": "Could not report this message. Please try again.",
+        "REASONS": {
+          "incorrect_information": "Incorrect information",
+          "inappropriate_response": "Inappropriate response",
+          "incomplete_response": "Incomplete response",
+          "outdated_information": "Outdated information",
+          "other": "Other"
+        }
       }
     },
     "SIDEBAR": {
@@ -400,7 +422,8 @@
       "VIEW_ALL": "View all",
       "SHOW_LESS": "Show less",
       "MORE_COUNT": "+{count}",
-      "UNTITLED_FILE": "Untitled file"
+      "UNTITLED_FILE": "Untitled file",
+      "JUMP_TO_MESSAGE": "Jump to message"
     },
     "SHOPIFY": {
       "ORDER_ID": "Order #{id}",

app/javascript/dashboard/i18n/locale/bg/emoji.json

@@ -3,5 +3,33 @@
     "PLACEHOLDER": "Search emojis",
     "NOT_FOUND": "No emoji match your search",
     "REMOVE": "Remove"
+  },
+  "EMOJI_ICON_PICKER": {
+    "TABS": {
+      "ICONS": "Icons",
+      "EMOJIS": "Emojis"
+    },
+    "SEARCH_EMOJI": "Search emoji…",
+    "SEARCH_ICON": "Search icons…",
+    "FREQUENTLY_USED": "Frequently used",
+    "NO_EMOJI": "No emoji match your search",
+    "NO_ICON": "No icons match your search",
+    "REMOVE": "Remove",
+    "STYLE": {
+      "OUTLINE": "Outline icons",
+      "FILLED": "Filled icons"
+    },
+    "COLORS": {
+      "SLATE": "Slate",
+      "RED": "Red",
+      "ORANGE": "Orange",
+      "AMBER": "Amber",
+      "GREEN": "Green",
+      "TEAL": "Teal",
+      "BLUE": "Blue",
+      "INDIGO": "Indigo",
+      "VIOLET": "Violet",
+      "PINK": "Pink"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/bg/helpCenter.json

@@ -533,6 +533,8 @@
             "PUBLISHED": "Published",
             "ARCHIVED": "Archived"
           },
+          "PENDING_EDITS": "Unpublished edits",
+          "PENDING_EDITS_TOOLTIP": "This published article has unpublished edits",
           "CATEGORY": {
             "UNCATEGORISED": "Uncategorised"
           }
@@ -552,6 +554,7 @@
         "LOCALE": {
           "ALL": "All locales"
         },
+        "SEARCH_PLACEHOLDER": "Search articles...",
         "NEW_ARTICLE": "New article"
       },
       "EMPTY_STATE": {
@@ -579,6 +582,10 @@
         "CATEGORY": {
           "TITLE": "There are no articles in this category",
           "SUBTITLE": "Articles in this category will appear here"
+        },
+        "SEARCH": {
+          "TITLE": "No matching articles",
+          "SUBTITLE": "We couldn't find any articles matching your search. Try a different term."
         }
       },
       "BULK_TRANSLATE": {
@@ -611,6 +618,8 @@
         "DELETE": "Изтрий",
         "STATUS_SUCCESS": "Articles updated successfully",
         "STATUS_ERROR": "Failed to update articles",
+        "STATUS_SKIPPED": "1 article with unpublished edits was skipped — open it to publish or discard. | {count} articles with unpublished edits were skipped — open them to publish or discard.",
+        "STATUS_SKIPPED_ALL": "These articles have unpublished edits — open each to publish or discard.",
         "CATEGORY_SUCCESS": "Articles moved successfully",
         "CATEGORY_ERROR": "Failed to move articles",
         "DELETE_CONFIRM_TITLE": "Delete article | Delete {count} articles",
@@ -624,6 +633,7 @@
       "CATEGORY_HEADER": {
         "NEW_CATEGORY": "New category",
         "EDIT_CATEGORY": "Edit category",
+        "SEARCH_PLACEHOLDER": "Search categories...",
         "CATEGORIES_COUNT": "{n} category | {n} categories",
         "BREADCRUMB": {
           "CATEGORY_LOCALE": "Categories ({localeCode})",
@@ -634,6 +644,10 @@
         "TITLE": "No categories found",
         "SUBTITLE": "Categories will appear here. You can add a category by clicking the 'New Category' button."
       },
+      "SEARCH_EMPTY_STATE": {
+        "TITLE": "No matching categories",
+        "SUBTITLE": "We couldn't find any categories matching your search. Try a different term."
+      },
       "CATEGORY_CARD": {
         "ARTICLES_COUNT": "{count} article | {count} articles"
       },
@@ -691,6 +705,11 @@
     "LOCALES_PAGE": {
       "LOCALES_COUNT": "No locales available | {n} locale | {n} locales",
       "NEW_LOCALE_BUTTON_TEXT": "New locale",
+      "SEARCH_PLACEHOLDER": "Search locales...",
+      "SEARCH_EMPTY_STATE": {
+        "TITLE": "No matching locales",
+        "SUBTITLE": "We couldn't find any locales matching your search. Try a different term."
+      },
       "LOCALE_CARD": {
         "ARTICLES_COUNT": "{count} article | {count} articles",
         "CATEGORIES_COUNT": "{count} category | {count} categories",
@@ -700,9 +719,51 @@
           "MAKE_DEFAULT": "Make default",
           "MOVE_TO_DRAFT": "Move to draft",
           "PUBLISH_LOCALE": "Publish locale",
+          "CUSTOMIZE_CONTENT": "Localize content",
+          "SELECT_POPULAR_CONTENT": "Select recommended content",
           "DELETE": "Изтрий"
         }
       },
+      "POPULAR_CONTENT_DIALOG": {
+        "TITLE": "Recommended content",
+        "DESCRIPTION": "Pick up to 3 categories and 6 articles to feature on this locale's help center home page. Drag them into the order you want visitors to see.",
+        "SEARCH": "Search...",
+        "EMPTY": "No matching results",
+        "ADD_ANOTHER": "Add another...",
+        "SLOTS_LEFT": "{count} slots left",
+        "OVERRIDING_DEFAULTS": "Overriding defaults for this locale",
+        "CONFIRM": "Save recommendations",
+        "CATEGORIES": {
+          "LABEL": "Recommended categories",
+          "ARTICLES_COUNT": "No articles | {count} article | {count} articles"
+        },
+        "ARTICLES": {
+          "LABEL": "Recommended articles",
+          "IN_CATEGORY": "in {category}",
+          "UNCATEGORIZED": "Uncategorized"
+        },
+        "API": {
+          "SUCCESS_MESSAGE": "Recommended content updated successfully",
+          "ERROR_MESSAGE": "Unable to update recommended content. Try again."
+        }
+      },
+      "CONTENT_DIALOG": {
+        "TITLE": "Localize content",
+        "DESCRIPTION": "Set values specific to this locale. Anything left blank falls back to the default locale.",
+        "NAME": {
+          "LABEL": "Име"
+        },
+        "PAGE_TITLE": {
+          "LABEL": "Page title"
+        },
+        "HEADER_TEXT": {
+          "LABEL": "Header text"
+        },
+        "API": {
+          "SUCCESS_MESSAGE": "Locale content updated successfully",
+          "ERROR_MESSAGE": "Unable to update locale content. Try again."
+        }
+      },
       "ADD_LOCALE_DIALOG": {
         "TITLE": "Add a new locale",
         "DESCRIPTION": "Select the language in which this article will be written. This will be added to your list of translations, and you can add more later.",
@@ -730,10 +791,30 @@
         },
         "PREVIEW": "Preview",
         "PUBLISH": "Publish",
+        "PUBLISH_CHANGES": "Publish changes",
+        "PUBLISH_CHANGES_SUCCESS": "Changes published successfully",
+        "PUBLISH_CHANGES_ERROR": "Could not publish changes",
+        "SAVE_IN_PROGRESS": "Still saving your latest changes — please try again in a moment.",
+        "DISCARD_CHANGES": "Discard changes",
+        "DISCARD_CHANGES_SUCCESS": "Changes discarded",
+        "DISCARD_CHANGES_ERROR": "Could not discard changes",
+        "PENDING_CHANGES": "Pending changes",
+        "VIEW_CHANGES": "View unpublished changes",
         "DRAFT": "Draft",
         "ARCHIVE": "Archive",
         "BACK_TO_ARTICLES": "Back to articles"
       },
+      "PENDING_CHANGES_POPOVER": {
+        "TITLE": "Unpublished changes",
+        "DESCRIPTION": "This article has draft changes that aren't live yet. Apply them before changing the status, or discard them?",
+        "APPLY": "Apply changes",
+        "DISCARD": "Discard changes"
+      },
+      "DIFF_DIALOG": {
+        "TITLE": "Unpublished changes",
+        "DESCRIPTION": "Compare your draft against the version that's currently live.",
+        "TITLE_LABEL": "Title"
+      },
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
         "UNCATEGORIZED": "Uncategorized",

app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json

@@ -58,14 +58,17 @@
         "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
         "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
         "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
-        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
+        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore.",
+        "SETTINGS_RESTRICTED_WARNING": "Instagram is currently restricted. Some messages or actions may be delayed or unavailable while we restore full support.",
+        "STATUS_LINK": "View status update"
       },
       "TIKTOK": {
         "CONTINUE_WITH_TIKTOK": "Continue with TikTok",
         "CONNECT_YOUR_TIKTOK_PROFILE": "Connect your TikTok Profile",
         "HELP": "To add your TikTok profile as a channel, you need to authenticate your TikTok Profile by clicking on 'Continue with TikTok' ",
         "ERROR_MESSAGE": "There was an error connecting to TikTok, please try again",
-        "ERROR_AUTH": "There was an error connecting to TikTok, please try again"
+        "ERROR_AUTH": "There was an error connecting to TikTok, please try again",
+        "NORTH_AMERICA_WARNING": "TikTok connections for North American accounts are temporarily unavailable while we wait for an update from the TikTok team."
       },
       "TWITTER": {
         "HELP": "To add your Twitter profile as a channel, you need to authenticate your Twitter Profile by clicking on 'Sign in with Twitter' ",
@@ -653,6 +656,10 @@
       },
       "CREDENTIALS": {
         "DESCRIPTION": "Voice calling requires Twilio API Key credentials. These are used to generate tokens for agent voice connections."
+      },
+      "INBOUND": {
+        "LABEL": "Allow incoming calls",
+        "DESCRIPTION": "Let customers call this number. When turned off, incoming calls are declined automatically — agents aren't notified and no conversation is created. Agents can still place outgoing calls."
       }
     },
     "WHATSAPP_CALLING": {
@@ -810,6 +817,15 @@
       "WHATSAPP_EMBEDDED_SIGNUP_SUBHEADER": "This inbox is connected through WhatsApp embedded signup.",
       "WHATSAPP_EMBEDDED_SIGNUP_DESCRIPTION": "You can reconfigure this inbox to update your WhatsApp Business settings.",
       "WHATSAPP_RECONFIGURE_BUTTON": "Reconfigure",
+      "WHATSAPP_MANUAL_TRANSFER_TITLE": "Switch to Manual Setup",
+      "WHATSAPP_MANUAL_TRANSFER_SUBHEADER": "This inbox was connected through WhatsApp embedded signup, which is no longer supported. Enter the WhatsApp Cloud API credentials from your own Meta app to switch this inbox to a manual setup. Configure the webhook in your Meta app using the verification token above before switching.",
+      "WHATSAPP_MANUAL_TRANSFER_PHONE_NUMBER_ID_LABEL": "Phone Number ID",
+      "WHATSAPP_MANUAL_TRANSFER_BUSINESS_ACCOUNT_ID_LABEL": "Business Account ID",
+      "WHATSAPP_MANUAL_TRANSFER_API_KEY_LABEL": "API Key",
+      "WHATSAPP_MANUAL_TRANSFER_API_KEY_PLACEHOLDER": "Enter a permanent access token from your Meta app",
+      "WHATSAPP_MANUAL_TRANSFER_BUTTON": "Switch to Manual Setup",
+      "WHATSAPP_MANUAL_TRANSFER_SUCCESS": "Inbox switched to manual setup successfully.",
+      "WHATSAPP_MANUAL_TRANSFER_ERROR": "Could not switch to manual setup. Please verify the credentials and try again.",
       "WHATSAPP_CONNECT_TITLE": "Connect to WhatsApp Business",
       "WHATSAPP_CONNECT_SUBHEADER": "Upgrade to WhatsApp embedded signup for easier management.",
       "WHATSAPP_CONNECT_DESCRIPTION": "Connect this inbox to WhatsApp Business for enhanced features and easier management.",
@@ -827,6 +843,70 @@
       "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
       "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
       "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
+      "WHATSAPP_MANUAL_MIGRATION": {
+        "BANNER": {
+          "TITLE": "Manual setup recommended",
+          "DESCRIPTION": "This inbox connects through the shared Meta app used for embedded signup, which recent Meta restrictions have affected. To avoid similar issues in the future, we recommend reconnecting it with your own Meta app.",
+          "START": "Start manual migration",
+          "GUIDE": "View guide"
+        },
+        "DIALOG": {
+          "EYEBROW": "WhatsApp manual migration",
+          "TITLE": "Reconnect WhatsApp inbox",
+          "CLOSE": "Close",
+          "ACTION_REQUIRED_TITLE": "Reconnect with your own Meta app",
+          "ACTION_REQUIRED_DESCRIPTION": "Inboxes connected through your own Meta app are not affected by restrictions on the shared embedded signup app. This guided flow updates the WhatsApp API connection without creating a new inbox.",
+          "GUIDE_LINK": "Open the manual setup guide",
+          "PRESERVED_TITLE": "Preserved",
+          "PRESERVED_DESCRIPTION": "Conversations, contacts, collaborators, routing, business hours, and inbox settings.",
+          "UPDATED_TITLE": "Updated",
+          "UPDATED_DESCRIPTION": "WABA ID, phone number ID, access token, and webhook configuration.",
+          "WABA_ID": "WABA ID",
+          "WABA_PLACEHOLDER": "Enter WABA ID",
+          "WABA_HELP": "The WhatsApp Business Account that owns this phone number.",
+          "PHONE_NUMBER_ID": "Phone Number ID",
+          "PHONE_NUMBER_PLACEHOLDER": "Enter Phone Number ID",
+          "PHONE_NUMBER_HELP": "Meta's unique ID for the WhatsApp number connected to this inbox.",
+          "DISPLAY_PHONE_NUMBER": "Display phone number",
+          "DISPLAY_PHONE_NUMBER_PLACEHOLDER": "Enter display phone number",
+          "DISPLAY_PHONE_NUMBER_HELP": "The customer-facing WhatsApp number. This cannot be changed during migration.",
+          "ACCESS_TOKEN": "Permanent access token or system user token",
+          "ACCESS_TOKEN_PLACEHOLDER": "Paste access token",
+          "TOKEN_HELP_PREFIX": "The token must include",
+          "TOKEN_HELP_MIDDLE": "Добавяне",
+          "TOKEN_HELP_SUFFIX": "for template sync and template management.",
+          "MESSAGING_PERMISSION": "whatsapp_business_messaging.",
+          "MANAGEMENT_PERMISSION": "whatsapp_business_management",
+          "REVIEW_TITLE": "Review before reconnecting",
+          "INBOX": "Входяща кутия",
+          "PHONE_NUMBER": "Телефон",
+          "NOT_ENTERED": "Not entered",
+          "VERIFY_NOTICE": "Chatwoot will verify these credentials with Meta before applying any changes. If verification fails, the current configuration is left untouched.",
+          "BACK": "Back",
+          "CANCEL": "Отмени",
+          "CONTINUE": "Continue",
+          "REVIEW_MIGRATION": "Review migration",
+          "RECONNECT": "Reconnect WhatsApp inbox"
+        },
+        "STEPS": {
+          "BEFORE_YOU_START": {
+            "TITLE": "Before you start",
+            "DESCRIPTION": "This reconnects the WhatsApp API details for this inbox. Conversations, collaborators, routing, business hours, CSAT, and bot settings will be preserved."
+          },
+          "BUSINESS_DETAILS": {
+            "TITLE": "Business details",
+            "DESCRIPTION": "Enter the WhatsApp assets from the customer Meta Business account."
+          },
+          "ACCESS_TOKEN": {
+            "TITLE": "Access token",
+            "DESCRIPTION": "Paste a permanent access token or system user token with WhatsApp permissions."
+          },
+          "REVIEW_MIGRATION": {
+            "TITLE": "Review migration",
+            "DESCRIPTION": "Confirm the connection details before reconnecting this inbox. Chatwoot will verify the token, WABA, and phone number with Meta before applying changes."
+          }
+        }
+      },
       "WHATSAPP_CALLING_ENABLED": {
         "LABEL": "Enable voice calling",
         "DESCRIPTION": "Allow agents to start and receive WhatsApp voice calls on this inbox. Available only on embedded-signup WhatsApp Cloud channels with calling permission granted by Meta."

app/javascript/dashboard/i18n/locale/bg/index.js

@@ -33,6 +33,7 @@ import report from './report.json';
 import resetPassword from './resetPassword.json';
 import search from './search.json';
 import setNewPassword from './setNewPassword.json';
+import sessionLimit from './sessionLimit.json';
 import settings from './settings.json';
 import signup from './signup.json';
 import sla from './sla.json';
@@ -75,6 +76,7 @@ export default {
   ...resetPassword,
   ...search,
   ...setNewPassword,
+  ...sessionLimit,
   ...settings,
   ...signup,
   ...sla,

app/javascript/dashboard/i18n/locale/bg/integrations.json

@@ -31,6 +31,13 @@
     "WEBHOOK": {
       "SUBSCRIBED_EVENTS": "Subscribed Events",
       "LEARN_MORE": "Learn more about webhooks",
+      "PAYWALL": {
+        "TITLE": "Webhooks are available on paid plans",
+        "AVAILABLE_ON": "Use webhooks to receive real-time events from your Chatwoot account.",
+        "UPGRADE_PROMPT": "Upgrade to the Startups, Business, or Enterprise plan to use webhooks.",
+        "UPGRADE_NOW": "Upgrade now",
+        "CANCEL_ANYTIME": "Change or cancel your plan anytime."
+      },
       "SECRET": {
         "LABEL": "Secret",
         "COPY": "Copy secret to clipboard",
@@ -392,6 +399,82 @@
   "CAPTAIN": {
     "NAME": "Captain",
     "HEADER_KNOW_MORE": "Научете повече",
+    "OVERVIEW": {
+      "HEADER": "Overview",
+      "WELCOME": {
+        "LABEL": "Captain summary",
+        "LOADING": "Generating summary…"
+      },
+      "INBOX_BANNER": {
+        "TEXT": "This assistant isn't connected to any inbox yet, so it won't respond to conversations.",
+        "ACTION": "Connect inbox",
+        "DISMISS": "Dismiss"
+      },
+      "COVERAGE_BANNER": {
+        "TEXT": "{count} FAQs are pending review, keeping coverage at {coverage}%. Approve them so your assistant can resolve more on its own.",
+        "ACTION": "Review FAQs",
+        "DISMISS": "Dismiss"
+      },
+      "RANGES": {
+        "LAST_DAYS": "Last {count} days",
+        "THIS_MONTH": "This month",
+        "LAST_MONTH": "Last month"
+      },
+      "METRICS": {
+        "HANDLED": {
+          "LABEL": "Conversations handled",
+          "HINT": "Distinct conversations this assistant replied in."
+        },
+        "AUTO_RESOLUTION": {
+          "LABEL": "Auto-resolution rate",
+          "HINT": "Share of handled conversations closed without a human reply."
+        },
+        "HANDOFF": {
+          "LABEL": "Handoff rate",
+          "HINT": "Share of handled conversations escalated to a human agent."
+        },
+        "HOURS_SAVED": {
+          "LABEL": "Time saved",
+          "HINT": "Estimate: Captain replies times ~2 minutes of assumed agent effort per reply. Directional, not measured labor."
+        },
+        "REOPEN": {
+          "LABEL": "Reopen rate",
+          "HINT": "Auto-resolved conversations that were reopened afterwards."
+        },
+        "DEPTH": {
+          "LABEL": "Messages / conversation",
+          "HINT": "Average replies the assistant sends per conversation."
+        }
+      },
+      "DRILLDOWN": {
+        "CLOSE": "Close details",
+        "EMPTY": "No records found for this metric.",
+        "ERROR": "Could not load records. Please try again.",
+        "LOAD_MORE": "Load more",
+        "RESULT_COUNT_CONVERSATION": "{count} conversation | {count} conversations"
+      },
+      "KNOWLEDGE": {
+        "TITLE": "Knowledge coverage",
+        "COVERAGE": "{pct}% approved",
+        "APPROVED": "Approved FAQs",
+        "PENDING": "Pending FAQs",
+        "DOCUMENTS": "Documents"
+      },
+      "LINKS": {
+        "DOCS": {
+          "TITLE": "Captain docs",
+          "DESCRIPTION": "Guides and how-tos for Captain"
+        },
+        "PLAYGROUND": {
+          "TITLE": "Площадка",
+          "DESCRIPTION": "Test this assistant's replies"
+        },
+        "BILLING": {
+          "TITLE": "Billing",
+          "DESCRIPTION": "Manage credits and plan"
+        }
+      }
+    },
     "ASSISTANT_SWITCHER": {
       "ASSISTANTS": "Асистенти",
       "SWITCH_ASSISTANT": "Превключване между асистенти",
@@ -494,10 +577,6 @@
           "PLACEHOLDER": "Enter assistant name",
           "ERROR": "The name is required"
         },
-        "TEMPERATURE": {
-          "LABEL": "Response Temperature",
-          "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
-        },
         "DESCRIPTION": {
           "LABEL": "Описание",
           "PLACEHOLDER": "Enter assistant description",
@@ -739,6 +818,7 @@
     "DOCUMENTS": {
       "HEADER": "Documents",
       "ADD_NEW": "Create a new document",
+      "FAQ_COUNT": "{n} FAQ | {n} FAQs",
       "SELECTED": "{count} selected",
       "SELECT_ALL": "Select all ({count})",
       "UNSELECT_ALL": "Unselect all ({count})",
@@ -798,7 +878,27 @@
       },
       "RELATED_RESPONSES": {
         "TITLE": "Related FAQs",
-        "DESCRIPTION": "These FAQs are generated directly from the document."
+        "EMPTY": "No FAQs have been generated from this document yet."
+      },
+      "DETAILS": {
+        "DESCRIPTION": "Review the crawled content and the FAQs generated from this source.",
+        "SOURCE": "Source",
+        "GENERATED_FAQS": "Generated FAQs",
+        "LAST_UPDATED": "Last updated",
+        "NOT_AVAILABLE": "Няма информация",
+        "CONTENT_TAB": "Crawled content",
+        "PDF_TAB": "PDF details",
+        "CONTENT_TITLE": "Crawled content",
+        "PDF_TITLE": "PDF file",
+        "PDF_DESCRIPTION": "Review the original PDF source.",
+        "CHARACTER_COUNT": "{count} characters extracted",
+        "COPY_CONTENT": "Copy",
+        "COPY_SUCCESS": "Crawled content copied to clipboard",
+        "COPY_ERROR": "Could not copy crawled content",
+        "VIEW_RAW": "View raw",
+        "VIEW_PREVIEW": "View preview",
+        "UNREADABLE_CONTENT": "Readable content could not be extracted from this document. You can view the raw extracted content.",
+        "EMPTY_CONTENT": "No crawled content is available for this document yet."
       },
       "FORM_DESCRIPTION": "Enter the URL of the document to add it as a knowledge source and choose the assistant to associate it with.",
       "CREATE": {
@@ -838,7 +938,7 @@
         "ERROR_MESSAGE": "There was an error deleting the document, please try again."
       },
       "OPTIONS": {
-        "VIEW_RELATED_RESPONSES": "View Related Responses",
+        "VIEW_DETAILS": "Вижте детайлите",
         "SYNC_NOW": "Refresh now",
         "RETRY_SYNC": "Retry refresh",
         "DELETE_DOCUMENT": "Delete Document"

app/javascript/dashboard/i18n/locale/bg/onboarding.json

@@ -30,5 +30,59 @@
     "VALIDATION_ERROR": "Please fill in all required fields",
     "SUCCESS": "Details saved successfully",
     "ERROR": "Could not save details. Please try again."
+  },
+  "ONBOARDING_INBOX_SETUP": {
+    "GREETING": "Let's set up a few things",
+    "SUBTITLE": "This will give you head-start in your workspace",
+    "CONTINUE": "Continue",
+    "SKIP": "Skip",
+    "ERROR": "Something went wrong. Please try again.",
+    "WHATSAPP_CONNECTED": "WhatsApp connected successfully",
+    "FACEBOOK_CONNECTED": "Facebook connected successfully",
+    "CREATED_FOR_YOU": {
+      "TITLE": "We've created the following for you",
+      "LIVE_CHAT": "Live Chat widget",
+      "LIVE_CHAT_DESCRIPTION": "Instant messenger for your website",
+      "LIVE_CHAT_STATUS": "Almost done…",
+      "LIVE_CHAT_READY": "Ready",
+      "HELP_CENTER": "Help Center",
+      "HELP_CENTER_DESCRIPTION": "Your digital encyclopedia",
+      "HELP_CENTER_GENERATING": "Creating your help center…",
+      "HELP_CENTER_ANALYZING_WEBSITE": "Analyzing your website…",
+      "HELP_CENTER_SETTING_UP_CATEGORIES": "Setting up categories…",
+      "HELP_CENTER_CURATING_ARTICLES": "Curating articles…",
+      "HELP_CENTER_ARTICLES": "Created {count} article | Created {count} articles",
+      "HELP_CENTER_CATEGORIES": "{count} category | {count} categories",
+      "HELP_CENTER_SUMMARY": "Created {count} article across {categories} | Created {count} articles across {categories}"
+    },
+    "CHANNELS": {
+      "TITLE": "Connect all your conversation channels",
+      "HEADER": "We found a few channels you can connect",
+      "CONNECT": "Connect",
+      "CONNECTED": "Connected",
+      "MORE_CHANNELS_NOTE": "Set up {email} and {voice} channels later inside the app",
+      "MORE_CHANNELS_EMAIL": "Email",
+      "MORE_CHANNELS_VOICE": "Voice",
+      "VIEW_ALL": "View all",
+      "GMAIL": "Gmail",
+      "OUTLOOK": "Outlook",
+      "OTHER_EMAIL": "Other Email Providers"
+    },
+    "CHANNELS_DIALOG": {
+      "TITLE": "Connect all your channels instantly",
+      "SUBTITLE": "Manage all of them from one dashboard. You can also set up and edit inboxes later inside the app.",
+      "NOTE": "SMS, API, Voice, and other email providers can be set up later from your dashboard.",
+      "CONNECT_TITLE": "Connect your {name} account",
+      "CONNECT_SUBTITLE": "Fill out these quick details",
+      "CONNECT": "Connect",
+      "BACK": "Back",
+      "SETUP_LATER": "Setup later in app",
+      "FACEBOOK_SUBTITLE": "Authorize access and choose a Page to connect.",
+      "FACEBOOK_LAUNCH": "Continue with Facebook",
+      "FACEBOOK_SELECT_PAGE": "Select a Page to connect",
+      "FACEBOOK_LOADING": "Loading your Facebook Pages…",
+      "FACEBOOK_NO_PAGES": "No connectable Pages found. All your Pages are already connected.",
+      "FACEBOOK_ERROR": "Couldn't connect to Facebook. Please try again."
+    }
   }
 }