Shivam MishraandGitHub
8dd0d08322
Conversation attachment uploads now go through the same authentication that every other account-scoped API endpoint uses. Agents continue to attach files exactly as before, and the upload request is now tied to the agent's dashboard session instead of a separately serialized access token. Because the upload request is now authenticated, the dashboard proves the agent's session directly instead of passing `currentUser.access_token`. This keeps uploads working alongside the profile access-token changes in #14973, including on accounts where that token is serialized as empty. ## What changed - `Api::V1::Accounts::Conversations::DirectUploadsController` now runs the standard account auth stack: API access token when the `api_access_token` header is present, dashboard session (devise-token-auth) otherwise, with agent-bot tokens rejected. Previously it inherited `ActiveStorage::DirectUploadsController` directly and did not run any authentication. - `EnsureCurrentAccountHelper#ensure_current_account` now returns `401` when a request has neither an authenticated user nor a bot resource, instead of continuing. This closes the same gap for any controller that relies on the helper. - The dashboard direct-upload paths (`useFileUpload.js` and the legacy `fileUploadMixin.js`) now attach the agent's session headers to the upload request via a new `directUploadsHelper.js`, instead of sending `currentUser.access_token`. ## How to test 1. As a logged-in agent, open a conversation and attach a file. Upload should succeed as before, on installs with direct uploads enabled. 2. Confirm attachments still work for an agent on an account whose profile access token is not serialized (e.g. a Cloud plan without `api_and_webhooks`). 3. Send a `POST` to `/api/v1/accounts/:account_id/conversations/:conversation_id/direct_uploads` with no credentials, an empty `api_access_token`, or an invalid token, and confirm it returns `401`. 4. Confirm a valid agent of the account (via API token or session) gets `200`, while an agent of a different account gets `401`.
Chatwoot
The modern customer support platform, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
Chatwoot is the modern, open-source, and self-hosted customer support platform designed to help businesses deliver exceptional customer support experience. Built for scale and flexibility, Chatwoot gives you full control over your customer data while providing powerful tools to manage conversations across channels.
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