fix(twilio): fall back to phone lookup when MessagingServiceSid is unknown

Twilio includes `MessagingServiceSid` on inbound webhooks whenever the number is part of a Messaging Service pool on Twilio's side (required for US A2P 10DLC), even for Chatwoot channels registered by phone number alone. The signature-verify concern was rejecting those webhooks with 403 because lookup-by-MSS returned nil and did not fall through. Only reject outright when the MSS does resolve to a channel but the AccountSid mismatches — the cross-tenant guard from the earlier review is preserved.
2026-04-21 18:27:17 +04:00
1821 changed files with 9726 additions and 95041 deletions
@@ -2,22 +2,8 @@
 ignore:
  - CVE-2021-41098 # https://github.com/chatwoot/chatwoot/issues/3097 (update once azure blob storage is updated)
  - GHSA-57hq-95w6-v4fc # Devise confirmable race condition — patched locally in User model (remove once on Devise 5+)
-  # Devise 5 is currently blocked by devise-secure_password/devise_token_auth/devise-two-factor.
-  # Chatwoot does not enable Timeoutable, so the timeout redirect path is not reachable.
-  - GHSA-jp94-3292-c3xv
-  # Rails 7.1 has no patched release for the Active Storage proxy range
-  # advisories. Chatwoot limits proxy range requests locally.
+  # Chatwoot defaults to Active Storage redirect-style URLs, and its recommended
+  # storage setup uses local/cloud storage with optional direct uploads to the
+  # storage provider rather than Rails proxy mode. Revisit if we enable
+  # rails_storage_proxy or other app-served Active Storage proxy routes.
  - CVE-2026-33658
-  # Rails 7.1 has no patched release for this Active Storage direct-upload
-  # advisory. Chatwoot filters internal metadata keys locally.
-  - CVE-2026-33173
-  - CVE-2026-33174
-  # Rails 7.1 has no patched release for these Rails advisories. These are not
-  # reachable through Chatwoot's current usage patterns and should be removed
-  # once we upgrade to Rails 7.2.3.1+.
-  - CVE-2026-33168
-  - CVE-2026-33169
-  - CVE-2026-33170
-  - CVE-2026-33176
-  - CVE-2026-33195
-  - CVE-2026-33202
@@ -144,7 +144,7 @@ jobs:
  # Backend tests with parallelization
  backend-tests:
    <<: *defaults
-    parallelism: 20
+    parallelism: 18
    steps:
      - checkout
      - node/install:
@@ -98,8 +98,6 @@ SMTP_OPENSSL_VERIFY_MODE=peer
 # Mail Incoming
 # This is the domain set for the reply emails when conversation continuity is enabled
 MAILER_INBOUND_EMAIL_DOMAIN=
-# Maximum time in seconds to process a single IMAP email
-# EMAIL_PROCESSING_TIMEOUT_SECONDS=60
 # Set this to the appropriate ingress channel with regards to incoming emails
 # Possible values are :
 # relay for Exim, Postfix, Qmail
@@ -234,10 +232,6 @@ ANDROID_SHA256_CERT_FINGERPRINT=AC:73:8E:DE:EB:56:EA:CC:10:87:02:A7:65:37:7B:38:
 # Comma-separated list of trusted IPs that bypass Rack Attack throttling rules
 # RACK_ATTACK_ALLOWED_IPS=127.0.0.1,::1,192.168.0.10

-## SafeFetch private network access
-## Keep disabled by default. Self-hosted installations can enable this to allow SafeFetch requests to private network URLs.
-# SAFE_FETCH_ALLOW_PRIVATE_NETWORK=false
-
 ## Running chatwoot as an API only server
 ## setting this value to true will disable the frontend dashboard endpoints
 # CW_API_ONLY_SERVER=false
@@ -1,195 +0,0 @@
-#!/usr/bin/env python3
-"""Sync triage GitHub security advisories to Linear issues."""
-
-from __future__ import annotations
-
-import os
-import sys
-from typing import Any
-
-import requests
-
-GITHUB_API = "https://api.github.com"
-LINEAR_API = "https://api.linear.app/graphql"
-
-SEVERITY_PRIORITY = {"critical": 1, "high": 2, "medium": 3, "low": 4}
-SEVERITY_COLOR = {
-    "critical": 15548997,
-    "high": 15105570,
-    "medium": 15844367,
-    "low": 3066993,
-}
-DEFAULT_COLOR = 9807270
-
-
-def required_env(name: str) -> str:
-    value = os.environ.get(name)
-    if not value:
-        sys.exit(f"Missing required env var: {name}")
-    return value
-
-
-def fetch_triage_advisories(repo: str, token: str) -> list[dict[str, Any]]:
-    url: str | None = f"{GITHUB_API}/repos/{repo}/security-advisories"
-    params: dict[str, Any] | None = {"state": "triage", "per_page": 100}
-    headers = {
-        "Accept": "application/vnd.github+json",
-        "Authorization": f"Bearer {token}",
-        "X-GitHub-Api-Version": "2022-11-28",
-    }
-    advisories: list[dict[str, Any]] = []
-    while url:
-        r = requests.get(url, headers=headers, params=params, timeout=30)
-        r.raise_for_status()
-        advisories.extend(r.json())
-        next_link = r.links.get("next")
-        url = next_link["url"] if next_link else None
-        params = None
-    return advisories
-
-
-def linear_call(query: str, variables: dict[str, Any], api_key: str) -> dict[str, Any]:
-    r = requests.post(
-        LINEAR_API,
-        headers={"Authorization": api_key},
-        json={"query": query, "variables": variables},
-        timeout=30,
-    )
-    r.raise_for_status()
-    return r.json()
-
-
-def linear_issue_exists(ghsa_id: str, api_key: str) -> bool:
-    query = (
-        "query($q: String!) { issues(filter: {title: {contains: $q}}, first: 1) "
-        "{ nodes { id } } }"
-    )
-    resp = linear_call(query, {"q": ghsa_id}, api_key)
-    return len(resp.get("data", {}).get("issues", {}).get("nodes", [])) > 0
-
-
-def linear_create_issue(input_data: dict[str, Any], api_key: str) -> dict[str, str] | None:
-    query = (
-        "mutation($input: IssueCreateInput!) { issueCreate(input: $input) "
-        "{ success issue { identifier url } } }"
-    )
-    resp = linear_call(query, {"input": input_data}, api_key)
-    create = resp.get("data", {}).get("issueCreate") or {}
-    if not create.get("success"):
-        return None
-    return create.get("issue")
-
-
-def reporter_login(advisory: dict[str, Any]) -> str:
-    for credit in advisory.get("credits") or []:
-        user = (credit or {}).get("user") or {}
-        if user.get("login"):
-            return user["login"]
-    return "unknown"
-
-
-def cvss_score(advisory: dict[str, Any]) -> str:
-    score = (advisory.get("cvss") or {}).get("score")
-    return str(score) if score is not None else "n/a"
-
-
-def build_description(adv: dict[str, Any]) -> str:
-    return (
-        f"**GHSA:** {adv['ghsa_id']}\n"
-        f"**CVE:** {adv.get('cve_id') or 'n/a'}\n"
-        f"**Severity:** {adv.get('severity') or 'unknown'} (CVSS {cvss_score(adv)})\n"
-        f"**Reporter:** {reporter_login(adv)}\n"
-        f"**Reported:** {(adv.get('created_at') or '').split('T')[0]}\n"
-        f"**Advisory:** {adv['html_url']}\n\n"
-        f"---\n\n"
-        f"{adv.get('description') or 'No description provided.'}"
-    )
-
-
-def post_discord(adv: dict[str, Any], issue: dict[str, str], webhook_url: str) -> None:
-    severity = adv.get("severity") or "unknown"
-    title = f"[{adv['ghsa_id']}] {adv['summary']}"[:250]
-    payload = {
-        "username": "GHSA Sync",
-        "embeds": [
-            {
-                "title": title,
-                "url": issue["url"],
-                "color": SEVERITY_COLOR.get(severity, DEFAULT_COLOR),
-                "fields": [
-                    {"name": "Linear", "value": issue["identifier"], "inline": True},
-                    {
-                        "name": "Severity",
-                        "value": f"{severity} (CVSS {cvss_score(adv)})",
-                        "inline": True,
-                    },
-                    {
-                        "name": "Advisory",
-                        "value": f"[GitHub]({adv['html_url']})",
-                        "inline": True,
-                    },
-                ],
-            }
-        ],
-    }
-    try:
-        requests.post(webhook_url, json=payload, timeout=10)
-    except requests.RequestException:
-        pass
-
-
-def main() -> int:
-    repo = required_env("GITHUB_REPOSITORY")
-    gh_token = required_env("GHSA_READ_TOKEN")
-    linear_api_key = required_env("LINEAR_API_KEY")
-    team_id = required_env("LINEAR_TEAM_ID")
-    project_id = required_env("LINEAR_PROJECT_ID")
-    label_id = required_env("LINEAR_LABEL_ID")
-    discord_webhook = os.environ.get("DISCORD_WEBHOOK_URL") or None
-
-    advisories = fetch_triage_advisories(repo, gh_token)
-    print(f"Fetched {len(advisories)} triage advisories")
-
-    created = skipped = failed = 0
-
-    for adv in advisories:
-        ghsa_id = adv.get("ghsa_id")
-        if not ghsa_id:
-            failed += 1
-            continue
-
-        try:
-            if linear_issue_exists(ghsa_id, linear_api_key):
-                skipped += 1
-                continue
-
-            severity = adv.get("severity") or "unknown"
-            issue = linear_create_issue(
-                {
-                    "title": f"[{ghsa_id}] {adv.get('summary', '')}",
-                    "description": build_description(adv),
-                    "teamId": team_id,
-                    "projectId": project_id,
-                    "labelIds": [label_id],
-                    "priority": SEVERITY_PRIORITY.get(severity, 3),
-                },
-                linear_api_key,
-            )
-        except requests.RequestException:
-            failed += 1
-            continue
-
-        if not issue:
-            failed += 1
-            continue
-
-        created += 1
-        if discord_webhook:
-            post_discord(adv, issue, discord_webhook)
-
-    print(f"Created {created}, skipped {skipped}, failed {failed}")
-    return 1 if failed > 0 else 0
-
-
-if __name__ == "__main__":
-    sys.exit(main())
@@ -11,9 +11,6 @@ concurrency:
  group: pr-${{ github.workflow }}-${{ github.head_ref }}
  cancel-in-progress: true

-permissions:
-  contents: read
-
 jobs:
  deployment_check:
    name: Check Deployment
@@ -8,9 +8,6 @@ on:
    branches:
      - develop

-permissions:
-  contents: read
-
 jobs:
  test:
    runs-on: ubuntu-22.04
@@ -1,29 +0,0 @@
-name: Sync GHSA advisories to Linear
-
-on:
-  schedule:
-    - cron: '0 4 * * *'  # daily at 09:30 IST
-  workflow_dispatch: {}
-
-permissions:
-  contents: read
-
-jobs:
-  sync:
-    runs-on: ubuntu-latest
-    steps:
-      - uses: actions/checkout@v4
-      - uses: actions/setup-python@v5
-        with:
-          python-version: '3.11'
-      - name: Install dependencies
-        run: pip install requests==2.32.3
-      - name: Sync advisories
-        env:
-          GHSA_READ_TOKEN: ${{ secrets.GHSA_READ_TOKEN }}
-          LINEAR_API_KEY: ${{ secrets.LINEAR_API_KEY }}
-          LINEAR_TEAM_ID: ${{ secrets.LINEAR_TEAM_ID }}
-          LINEAR_PROJECT_ID: ${{ secrets.LINEAR_PROJECT_ID }}
-          LINEAR_LABEL_ID: ${{ secrets.LINEAR_LABEL_ID }}
-          DISCORD_WEBHOOK_URL: ${{ secrets.DISCORD_WEBHOOK_URL }}
-        run: python3 .github/scripts/ghsa_linear_sync.py
@@ -10,9 +10,6 @@ concurrency:
  group: pr-${{ github.workflow }}-${{ github.head_ref }}
  cancel-in-progress: true

-permissions:
-  contents: read
-
 jobs:
  log_lines_check:
    runs-on: ubuntu-latest
@@ -14,9 +14,6 @@ on:
    - cron: "0 0 * * *"
  workflow_dispatch:

-permissions:
-  contents: read
-
 jobs:
  nightly:
    runs-on: ubuntu-24.04
@@ -3,10 +3,6 @@ name: Publish Codespace Base Image
 on:
  workflow_dispatch:

-permissions:
-  contents: read
-  packages: write
-
 jobs:
  publish-code-space-image:
    runs-on: ubuntu-latest
@@ -18,9 +18,6 @@ on:
 env:
  DOCKER_REPO: chatwoot/chatwoot

-permissions:
-  contents: read
-
 jobs:
  build:
    strategy:
@@ -18,9 +18,6 @@ on:
 env:
  DOCKER_REPO: chatwoot/chatwoot

-permissions:
-  contents: read
-
 jobs:
  build:
    strategy:
@@ -10,9 +10,6 @@ concurrency:
  group: pr-${{ github.workflow }}-${{ github.head_ref }}
  cancel-in-progress: true

-permissions:
-  contents: read
-
 jobs:
  test:
    runs-on: ubuntu-22.04
@@ -7,9 +7,6 @@ on:
      - master
  workflow_dispatch:

-permissions:
-  contents: read
-
 jobs:
  test-build:
    strategy:
@@ -22,7 +22,6 @@ gem 'time_diff'
 gem 'tzinfo-data'
 gem 'valid_email2'
 gem 'email-provider-info'
-gem 'gemoji'
 # compress javascript config.assets.js_compressor
 gem 'uglifier'
 ##-- used for single column multiple binary flags in notification settings/feature flagging --##
@@ -85,11 +84,10 @@ gem 'barnes'
 gem 'devise', '>= 4.9.4'
 gem 'devise-secure_password', git: 'https://github.com/chatwoot/devise-secure_password', branch: 'chatwoot'
 gem 'devise_token_auth', '>= 1.2.3'
-gem 'rails-i18n', '~> 7.0'
 # two-factor authentication
 gem 'devise-two-factor', '>= 5.0.0'
 # authorization
-gem 'jwt', '~> 2.10', '>= 2.10.3'
+gem 'jwt'
 gem 'pundit'

 # super admin
@@ -133,9 +131,9 @@ gem 'sentry-ruby', require: false
 gem 'sentry-sidekiq', '>= 5.19.0', require: false

 ##-- background job processing --##
-gem 'sidekiq', '~> 7.3', '>= 7.3.1'
+gem 'sidekiq', '>= 7.3.1'
 # We want cron jobs
-gem 'sidekiq-cron', '>= 2.4.0'
+gem 'sidekiq-cron', '>= 1.12.0'
 # for sidekiq healthcheck
 gem 'sidekiq_alive'

@@ -195,10 +193,10 @@ gem 'reverse_markdown'

 gem 'iso-639'
 gem 'ruby-openai'
-gem 'ai-agents', '>= 0.10.0'
+gem 'ai-agents', '>= 0.9.1'

 # TODO: Move this gem as a dependency of ai-agents
-gem 'ruby_llm', '>= 1.14.1'
+gem 'ruby_llm', '>= 1.8.2'
 gem 'ruby_llm-schema'

 gem 'cld3', '~> 3.7'
@@ -209,8 +207,6 @@ gem 'opentelemetry-exporter-otlp'

 gem 'shopify_api'

-gem 'firecrawl-sdk', '~> 1.0', require: 'firecrawl'
-
 ### Gems required only in specific deployment environments ###
 ##############################################################

@@ -108,8 +108,8 @@ GEM
    acts-as-taggable-on (12.0.0)
      activerecord (>= 7.1, < 8.1)
      zeitwerk (>= 2.4, < 3.0)
-    addressable (2.9.0)
-      public_suffix (>= 2.0.2, < 8.0)
+    addressable (2.8.7)
+      public_suffix (>= 2.0.2, < 7.0)
    administrate (0.20.1)
      actionpack (>= 6.0, < 8.0)
      actionview (>= 6.0, < 8.0)
@@ -126,8 +126,8 @@ GEM
      jbuilder (~> 2)
      rails (>= 4.2, < 7.2)
      selectize-rails (~> 0.6)
-    ai-agents (0.10.0)
-      ruby_llm (~> 1.14)
+    ai-agents (0.9.1)
+      ruby_llm (~> 1.9.1)
    annotaterb (4.20.0)
      activerecord (>= 6.0.0)
      activesupport (>= 6.0.0)
@@ -196,9 +196,6 @@ GEM
      bigdecimal
      rexml
    crass (1.0.6)
-    cronex (0.15.0)
-      tzinfo
-      unicode (>= 0.4.4.5)
    csv (3.3.0)
    csv-safe (3.3.1)
      csv (~> 3.0)
@@ -215,7 +212,7 @@ GEM
      logger
      msgpack
    datadog-ruby_core_source (3.4.1)
-    date (3.5.1)
+    date (3.4.1)
    debug (1.8.0)
      irb (>= 1.5.0)
      reline (>= 0.3.1)
@@ -301,7 +298,7 @@ GEM
      railties (>= 5.0.0)
    faker (3.2.0)
      i18n (>= 1.8.11, < 2)
-    faraday (2.14.2)
+    faraday (2.14.1)
      faraday-net_http (>= 2.0, < 3.5)
      json
      logger
@@ -310,8 +307,8 @@ GEM
    faraday-mashify (1.0.0)
      faraday (~> 2.0)
      hashie
-    faraday-multipart (1.2.0)
-      multipart-post (~> 2.0)
+    faraday-multipart (1.0.4)
+      multipart-post (~> 2)
    faraday-net_http (3.4.2)
      net-http (~> 0.5)
    faraday-net_http_persistent (2.1.0)
@@ -339,7 +336,6 @@ GEM
    ffi-compiler (1.0.1)
      ffi (>= 1.0.0)
      rake
-    firecrawl-sdk (1.4.1)
    flag_shih_tzu (0.3.23)
    foreman (0.87.2)
    fugit (1.11.1)
@@ -353,7 +349,6 @@ GEM
      googleapis-common-protos-types (>= 1.3.1, < 2.a)
      googleauth (~> 1.0)
      grpc (~> 1.36)
-    gemoji (4.1.0)
    geocoder (1.8.1)
    gli (2.22.2)
      ostruct
@@ -470,7 +465,7 @@ GEM
      rails-dom-testing (>= 1, < 3)
      railties (>= 4.2.0)
      thor (>= 0.14, < 2.0)
-    json (2.19.5)
+    json (2.19.2)
    json_refs (0.1.8)
      hana
    json_schemer (0.2.24)
@@ -491,7 +486,7 @@ GEM
    judoscale-sidekiq (1.8.2)
      judoscale-ruby (= 1.8.2)
      sidekiq (>= 5.0)
-    jwt (2.10.3)
+    jwt (2.10.1)
      base64
    kaminari (1.2.2)
      activesupport (>= 4.1.0)
@@ -578,7 +573,7 @@ GEM
      uri (>= 0.11.1)
    net-http-persistent (4.0.2)
      connection_pool (~> 2.2)
-    net-imap (0.4.24)
+    net-imap (0.4.20)
      date
      net-protocol
    net-pop (0.1.2)
@@ -594,14 +589,14 @@ GEM
    newrelic_rpm (9.6.0)
      base64
    nio4r (2.7.3)
-    nokogiri (1.19.3)
+    nokogiri (1.19.1)
      mini_portile2 (~> 2.8.2)
      racc (~> 1.4)
-    nokogiri (1.19.3-arm64-darwin)
+    nokogiri (1.19.1-arm64-darwin)
      racc (~> 1.4)
-    nokogiri (1.19.3-x86_64-darwin)
+    nokogiri (1.19.1-x86_64-darwin)
      racc (~> 1.4)
-    nokogiri (1.19.3-x86_64-linux-gnu)
+    nokogiri (1.19.1-x86_64-linux-gnu)
      racc (~> 1.4)
    oauth (1.1.0)
      oauth-tty (~> 1.0, >= 1.0.1)
@@ -681,14 +676,14 @@ GEM
      method_source (~> 1.0)
    pry-rails (0.3.9)
      pry (>= 0.10.4)
-    public_suffix (7.0.5)
+    public_suffix (6.0.2)
    puma (6.4.3)
      nio4r (~> 2.0)
    pundit (2.3.0)
      activesupport (>= 3.0.0)
    raabro (1.4.0)
    racc (1.8.1)
-    rack (3.2.6)
+    rack (3.2.5)
    rack-attack (6.7.0)
      rack (>= 1.0, < 4)
    rack-contrib (2.5.0)
@@ -703,7 +698,7 @@ GEM
      rack (>= 3.0.0, < 4)
    rack-proxy (0.7.7)
      rack
-    rack-session (2.1.2)
+    rack-session (2.1.1)
      base64 (>= 0.1.0)
      rack (>= 3.0.0)
    rack-test (2.1.0)
@@ -732,9 +727,6 @@ GEM
    rails-html-sanitizer (1.6.1)
      loofah (~> 2.21)
      nokogiri (>= 1.15.7, != 1.16.7, != 1.16.6, != 1.16.5, != 1.16.4, != 1.16.3, != 1.16.2, != 1.16.1, != 1.16.0.rc1, != 1.16.0)
-    rails-i18n (7.0.10)
-      i18n (>= 0.7, < 2)
-      railties (>= 6.0.0, < 8)
    railties (7.1.5.2)
      actionpack (= 7.1.5.2)
      activesupport (= 7.1.5.2)
@@ -839,17 +831,17 @@ GEM
    ruby2ruby (2.5.0)
      ruby_parser (~> 3.1)
      sexp_processor (~> 4.6)
-    ruby_llm (1.15.0)
+    ruby_llm (1.9.2)
      base64
      event_stream_parser (~> 1)
      faraday (>= 1.10.0)
      faraday-multipart (>= 1)
      faraday-net_http (>= 1)
      faraday-retry (>= 1)
-      marcel (~> 1)
-      ruby_llm-schema (~> 0)
+      marcel (~> 1.0)
+      ruby_llm-schema (~> 0.2.1)
      zeitwerk (~> 2)
-    ruby_llm-schema (0.3.0)
+    ruby_llm-schema (0.2.5)
    ruby_parser (3.20.0)
      sexp_processor (~> 4.16)
    sass (3.7.4)
@@ -906,11 +898,10 @@ GEM
      logger
      rack (>= 2.2.4)
      redis-client (>= 0.22.2)
-    sidekiq-cron (2.4.0)
-      cronex (>= 0.13.0)
-      fugit (~> 1.8, >= 1.11.1)
+    sidekiq-cron (1.12.0)
+      fugit (~> 1.8)
      globalid (>= 1.0.1)
-      sidekiq (>= 6.5.0)
+      sidekiq (>= 6)
    sidekiq_alive (2.5.0)
      gserver (~> 0.0.1)
      sidekiq (>= 5, < 9)
@@ -966,7 +957,7 @@ GEM
    time_diff (0.3.0)
      activesupport
      i18n
-    timeout (0.6.1)
+    timeout (0.4.3)
    trailblazer-option (0.1.2)
    twilio-ruby (7.6.0)
      faraday (>= 0.9, < 3.0)
@@ -984,7 +975,6 @@ GEM
    unf (0.1.4)
      unf_ext
    unf_ext (0.0.8.2)
-    unicode (0.4.4.5)
    unicode-display_width (3.1.4)
      unicode-emoji (~> 4.0, >= 4.0.4)
    unicode-emoji (4.0.4)
@@ -1025,7 +1015,7 @@ GEM
    working_hours (1.4.1)
      activesupport (>= 3.2)
      tzinfo
-    zeitwerk (2.7.5)
+    zeitwerk (2.7.4)

 PLATFORMS
  arm64-darwin-20
@@ -1045,7 +1035,7 @@ DEPENDENCIES
  administrate (>= 0.20.1)
  administrate-field-active_storage (>= 1.0.3)
  administrate-field-belongs_to_search (>= 0.9.0)
-  ai-agents (>= 0.10.0)
+  ai-agents (>= 0.9.1)
  annotaterb
  attr_extras
  audited (~> 5.4, >= 5.4.1)
@@ -1080,10 +1070,8 @@ DEPENDENCIES
  faker
  faraday_middleware-aws-sigv4
  fcm
-  firecrawl-sdk (~> 1.0)
  flag_shih_tzu
  foreman
-  gemoji
  geocoder
  gmail_xoauth
  google-cloud-dialogflow-v2 (>= 0.24.0)
@@ -1102,7 +1090,7 @@ DEPENDENCIES
  json_schemer
  judoscale-rails
  judoscale-sidekiq
-  jwt (~> 2.10, >= 2.10.3)
+  jwt
  kaminari
  koala
  letter_opener
@@ -1137,7 +1125,6 @@ DEPENDENCIES
  rack-mini-profiler (>= 3.2.0)
  rack-timeout
  rails (~> 7.1)
-  rails-i18n (~> 7.0)
  redis
  redis-namespace
  responders (>= 3.1.1)
@@ -1151,7 +1138,7 @@ DEPENDENCIES
  rubocop-rails
  rubocop-rspec
  ruby-openai
-  ruby_llm (>= 1.14.1)
+  ruby_llm (>= 1.8.2)
  ruby_llm-schema
  scout_apm
  scss_lint
@@ -1162,8 +1149,8 @@ DEPENDENCIES
  sentry-sidekiq (>= 5.19.0)
  shopify_api
  shoulda-matchers
-  sidekiq (~> 7.3, >= 7.3.1)
-  sidekiq-cron (>= 2.4.0)
+  sidekiq (>= 7.3.1)
+  sidekiq-cron (>= 1.12.0)
  sidekiq_alive
  simplecov (>= 0.21)
  simplecov_json_formatter
@@ -1 +1 @@
-4.14.1
+4.13.0
@@ -44,11 +44,7 @@ class AccountBuilder
  end

  def create_account
-    @account = Account.create!(
-      name: account_name,
-      locale: I18n.locale,
-      custom_attributes: { 'onboarding_step' => 'account_details' }
-    )
+    @account = Account.create!(name: account_name, locale: I18n.locale)
    Current.account = @account
  end

@@ -29,9 +29,8 @@ class AgentBuilder
    user = User.from_email(email)
    return user if user

-    @name = email.split('@').first if @name.blank?
    temp_password = "1!aA#{SecureRandom.alphanumeric(12)}"
-    User.create!(email: email, name: @name, password: temp_password, password_confirmation: temp_password)
+    User.create!(email: email, name: name, password: temp_password, password_confirmation: temp_password)
  end

  # Checks if the user needs confirmation.
@@ -28,10 +28,6 @@ class Messages::Messenger::MessageBuilder
      filename: attachment_file.original_filename,
      content_type: attachment_file.content_type
    )
-    # The Attachment row is saved before the blob is attached, so the
-    # after_create_commit broadcast bails on `file.attached?`. Re-fire here
-    # for audio so the bubble updates without waiting on transcription.
-    attachment.message&.reload&.send_update_event if attachment.file_type.to_sym == :audio
  end

  def attachment_params(attachment)
@@ -27,8 +27,6 @@ class NotificationBuilder
    return if notification_type == 'conversation_creation' && !user_subscribed_to_notification?
    # skip notifications for blocked conversations except for user mentions
    return if primary_actor.contact.blocked? && notification_type != 'conversation_mention'
-    # respect conversation access (inbox/team membership and custom-role permissions)
-    return unless user_can_access_conversation?

    user.notifications.create!(
      notification_type: notification_type,
@@ -38,17 +36,4 @@ class NotificationBuilder
      secondary_actor: secondary_actor || current_user
    )
  end
-
-  def user_can_access_conversation?
-    conversation = primary_actor.is_a?(Conversation) ? primary_actor : primary_actor.try(:conversation)
-    return true if conversation.blank?
-
-    account_user = AccountUser.find_by(account_id: account.id, user_id: user.id)
-    return false if account_user.blank?
-
-    ConversationPolicy.new(
-      { user: user, account: account, account_user: account_user },
-      conversation
-    ).show?
-  end
 end
@@ -31,24 +31,13 @@ class V2::Reports::BotMetricsBuilder
  end

  def bot_resolutions_count
-    # Exclude conversations that also had a handoff in the same range — handoff wins
-    account.reporting_events.joins(:conversation).select(:conversation_id)
-           .where(account_id: account.id, name: :conversation_bot_resolved, created_at: range)
-           .where.not(conversation_id: bot_handoff_conversation_ids_subquery)
-           .distinct.count
+    account.reporting_events.joins(:conversation).select(:conversation_id).where(account_id: account.id, name: :conversation_bot_resolved,
+                                                                                 created_at: range).distinct.count
  end

  def bot_handoffs_count
-    account.reporting_events.joins(:conversation).select(:conversation_id)
-           .where(account_id: account.id, name: :conversation_bot_handoff, created_at: range)
-           .distinct.count
-  end
-
-  def bot_handoff_conversation_ids_subquery
-    account.reporting_events
-           .where(name: :conversation_bot_handoff, created_at: range)
-           .where.not(conversation_id: nil)
-           .select(:conversation_id)
+    account.reporting_events.joins(:conversation).select(:conversation_id).where(account_id: account.id, name: :conversation_bot_handoff,
+                                                                                 created_at: range).distinct.count
  end

  def bot_resolution_rate
@@ -1,59 +0,0 @@
-class Api::V1::Accounts::Articles::BulkActionsController < Api::V1::Accounts::BaseController
-  before_action :portal
-  before_action :check_authorization
-  before_action :set_articles, only: [:update_status, :update_category, :delete_articles]
-
-  def translate
-    head :not_implemented
-  end
-
-  def update_status
-    return render_could_not_create_error(I18n.t('portals.articles.no_articles_found')) if @articles.none?
-    return render_could_not_create_error(I18n.t('portals.articles.invalid_status')) unless Article.statuses.key?(params[:status])
-
-    ActiveRecord::Base.transaction do
-      @articles.find_each { |article| article.update!(status: params[:status]) }
-    end
-    head :ok
-  rescue ActiveRecord::RecordInvalid => e
-    render_could_not_create_error(e.message)
-  end
-
-  def update_category
-    return render_could_not_create_error(I18n.t('portals.articles.no_articles_found')) if @articles.none?
-    return render_could_not_create_error(I18n.t('portals.articles.category_not_found')) unless category_valid?
-
-    ActiveRecord::Base.transaction do
-      @articles.find_each { |article| article.update!(category_id: params[:category_id]) }
-    end
-    head :ok
-  rescue ActiveRecord::RecordInvalid => e
-    render_could_not_create_error(e.message)
-  end
-
-  def delete_articles
-    return render_could_not_create_error(I18n.t('portals.articles.no_articles_found')) if @articles.none?
-
-    @articles.destroy_all
-    head :ok
-  end
-
-  private
-
-  def portal
-    @portal ||= Current.account.portals.find_by!(slug: params[:portal_id])
-  end
-
-  def check_authorization
-    authorize(Article, :create?)
-  end
-
-  def set_articles
-    @articles = @portal.articles.where(id: params[:ids])
-  end
-
-  def category_valid?
-    @portal.categories.exists?(id: params[:category_id])
-  end
-end
-Api::V1::Accounts::Articles::BulkActionsController.prepend_mod_with('Api::V1::Accounts::Articles::BulkActionsController')
@@ -1,18 +0,0 @@
-class Api::V1::Accounts::Contacts::AttachmentsController < Api::V1::Accounts::Contacts::BaseController
-  RESULTS_PER_PAGE = 100
-
-  def index
-    conversations = Conversations::PermissionFilterService.new(
-      Current.account.conversations.where(contact_id: @contact.id),
-      Current.user,
-      Current.account
-    ).perform
-
-    @attachments = Attachment.where(message_id: Message.where(conversation_id: conversations).select(:id))
-                             .includes({ file_attachment: :blob }, message: [:conversation, :inbox, { sender: { avatar_attachment: :blob } }])
-                             .order(created_at: :desc)
-                             .page(params[:page])
-                             .per(RESULTS_PER_PAGE)
-    @attachments_count = @attachments.total_count
-  end
-end
@@ -5,7 +5,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
  sort_on :phone_number, type: :string
  sort_on :last_activity_at, internal_name: :order_on_last_activity_at, type: :scope, scope_params: [:direction]
  sort_on :created_at, internal_name: :order_on_created_at, type: :scope, scope_params: [:direction]
-  sort_on :company_name, internal_name: :order_on_company_name, type: :scope, scope_params: [:direction]
+  sort_on :company, internal_name: :order_on_company_name, type: :scope, scope_params: [:direction]
  sort_on :city, internal_name: :order_on_city, type: :scope, scope_params: [:direction]
  sort_on :country, internal_name: :order_on_country_name, type: :scope, scope_params: [:direction]

@@ -1,16 +0,0 @@
-class Api::V1::Accounts::Conversations::UnreadCountsController < Api::V1::Accounts::BaseController
-  before_action :ensure_unread_counts_enabled
-
-  def index
-    counts = ::Conversations::UnreadCounts::Counter.new(account: Current.account, user: Current.user).perform
-    render json: { payload: counts }
-  end
-
-  private
-
-  def ensure_unread_counts_enabled
-    return if Current.account.feature_enabled?('conversation_unread_counts')
-
-    render json: { error: I18n.t('errors.conversations.unread_counts.feature_not_enabled') }, status: :forbidden
-  end
-end
@@ -28,7 +28,7 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
  def attachments
    @attachments_count = @conversation.attachments.count
    @attachments = @conversation.attachments
-                                .includes({ file_attachment: :blob }, message: [:inbox, { sender: { avatar_attachment: :blob } }])
+                                .includes(:message)
                                .order(created_at: :desc)
                                .page(attachment_params[:page])
                                .per(ATTACHMENT_RESULTS_PER_PAGE)
@@ -162,8 +162,6 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
    # rubocop:disable Rails/SkipsModelValidations
    @conversation.update_columns(updates)
    # rubocop:enable Rails/SkipsModelValidations
-
-    ::Conversations::UnreadCounts::Notifier.new(@conversation).perform
  end

  def should_update_last_seen?
@@ -1,7 +1,6 @@
 class Api::V1::Accounts::CustomAttributeDefinitionsController < Api::V1::Accounts::BaseController
  before_action :fetch_custom_attributes_definitions, except: [:create]
  before_action :fetch_custom_attribute_definition, only: [:show, :update, :destroy]
-  before_action :check_authorization
  DEFAULT_ATTRIBUTE_MODEL = 'conversation_attribute'.freeze

  def index; end
@@ -9,9 +9,7 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
  include Api::V1::Accounts::Concerns::WhatsappHealthManagement

  def index
-    @inboxes = policy_scope(Current.account.inboxes)
-               .includes(:channel, :portal, :working_hours, { avatar_attachment: :blob })
-               .order_by_name
+    @inboxes = policy_scope(Current.account.inboxes.order_by_name.includes(:channel, { avatar_attachment: [:blob] }))
  end

  def show; end
@@ -87,7 +85,7 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
  end

  def fetch_agent_bot
-    @agent_bot = AgentBot.accessible_to(Current.account).find(params[:agent_bot]) if params[:agent_bot]
+    @agent_bot = AgentBot.find(params[:agent_bot]) if params[:agent_bot]
  end

  def create_channel
@@ -18,16 +18,7 @@ class Api::V1::Accounts::LabelsController < Api::V1::Accounts::BaseController
  end

  def destroy
-    label_title = @label.title
-    account_id = Current.account.id
-    label_deleted_at = Time.current
-
    @label.destroy!
-    Labels::RemoveAssociationsJob.perform_later(
-      label_title: label_title,
-      account_id: account_id,
-      label_deleted_at: label_deleted_at
-    )
    head :ok
  end

@@ -6,7 +6,8 @@ class Api::V1::Accounts::Microsoft::AuthorizationsController < Api::V1::Accounts
      {
        redirect_uri: "#{base_url}/microsoft/callback",
        scope: scope,
-        state: state
+        state: state,
+        prompt: 'consent'
      }
    )
    if redirect_url
@@ -41,9 +41,9 @@ class Api::V1::Accounts::NotificationsController < Api::V1::Accounts::BaseContro

  def destroy_all
    if params[:type] == 'read'
-      ::Notification::DeleteNotificationJob.perform_later(Current.user, Current.account, type: :read)
+      ::Notification::DeleteNotificationJob.perform_later(Current.user, type: :read)
    else
-      ::Notification::DeleteNotificationJob.perform_later(Current.user, Current.account, type: :all)
+      ::Notification::DeleteNotificationJob.perform_later(Current.user, type: :all)
    end
    head :ok
  end
@@ -69,7 +69,7 @@ class Api::V1::Accounts::NotificationsController < Api::V1::Accounts::BaseContro
  end

  def fetch_notification
-    @notification = current_user.notifications.where(account_id: Current.account.id).find(params[:id])
+    @notification = current_user.notifications.find(params[:id])
  end

  def set_current_page
@@ -18,7 +18,7 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
    @portal = Current.account.portals.build(portal_params.merge(live_chat_widget_params))
    @portal.custom_domain = parsed_custom_domain
    @portal.save!
-    process_attached_logo if params[:blob_id].present?
+    process_attached_logo
  end

  def update
@@ -61,8 +61,9 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
  end

  def process_attached_logo
-    blob = ActiveStorage::Blob.find_signed(params[:blob_id].to_s)
-    @portal.logo.attach(blob) if blob
+    blob_id = params[:blob_id]
+    blob = ActiveStorage::Blob.find_signed(blob_id)
+    @portal.logo.attach(blob)
  end

  private
@@ -78,9 +79,7 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
  def portal_params
    params.require(:portal).permit(
      :id, :color, :custom_domain, :header_text, :homepage_link,
-      :name, :page_title, :slug, :archived,
-      { config: [:default_locale, :layout, { allowed_locales: [] }, { draft_locales: [] },
-                 { social_profiles: %i[facebook x instagram linkedin youtube tiktok github whatsapp] }] }
+      :name, :page_title, :slug, :archived, { config: [:default_locale, { allowed_locales: [] }, { draft_locales: [] }] }
    )
  end

@@ -89,7 +88,7 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
    return {} unless permitted_params.key?(:inbox_id)
    return { channel_web_widget_id: nil } if permitted_params[:inbox_id].blank?

-    inbox = Current.account.inboxes.find(permitted_params[:inbox_id])
+    inbox = Inbox.find(permitted_params[:inbox_id])
    return {} unless inbox.web_widget?

    { channel_web_widget_id: inbox.channel.id }
@@ -100,8 +99,6 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
  end

  def parsed_custom_domain
-    return @portal.custom_domain if @portal.custom_domain.blank?
-
    domain = URI.parse(@portal.custom_domain)
    domain.is_a?(URI::HTTP) ? domain.host : @portal.custom_domain
  end
@@ -0,0 +1,18 @@
+class Api::V1::Accounts::WorkingHoursController < Api::V1::Accounts::BaseController
+  before_action :check_authorization
+  before_action :fetch_webhook, only: [:update]
+
+  def update
+    @working_hour.update!(working_hour_params)
+  end
+
+  private
+
+  def working_hour_params
+    params.require(:working_hour).permit(:inbox_id, :open_hour, :open_minutes, :close_hour, :close_minutes, :closed_all_day)
+  end
+
+  def fetch_working_hour
+    @working_hour = Current.account.working_hours.find(params[:id])
+  end
+end
@@ -58,7 +58,6 @@ class Api::V1::AccountsController < Api::BaseController
    @account.assign_attributes(account_params.slice(:name, :locale, :domain, :support_email))
    @account.custom_attributes.merge!(custom_attributes_params)
    @account.settings.merge!(settings_params)
-    @account.custom_attributes.delete('onboarding_step') if @account.custom_attributes['onboarding_step'] == 'account_details'
    @account.custom_attributes['onboarding_step'] = 'invite_team' if @account.custom_attributes['onboarding_step'] == 'account_update'
    @account.save!
  end
@@ -72,10 +71,9 @@ class Api::V1::AccountsController < Api::BaseController
  private

  def enqueue_branding_enrichment
-    email = account_params[:email].presence || @user&.email
-    return if email.blank?
+    return if account_params[:email].blank?

-    Account::BrandingEnrichmentJob.perform_later(@account.id, email)
+    Account::BrandingEnrichmentJob.perform_later(@account.id, account_params[:email])
    Redis::Alfred.set(format(Redis::Alfred::ACCOUNT_ONBOARDING_ENRICHMENT, account_id: @account.id), '1', ex: 30)
  rescue StandardError => e
    # Enrichment is optional — never let queue/Redis failures abort signup
@@ -111,7 +109,7 @@ class Api::V1::AccountsController < Api::BaseController
  end

  def custom_attributes_params
-    params.permit(:industry, :company_size, :timezone, :referral_source, :user_role, :website)
+    params.permit(:industry, :company_size, :timezone)
  end

  def settings_params
@@ -8,8 +8,7 @@ class Api::V1::NotificationSubscriptionsController < Api::BaseController
  end

  def destroy
-    notification_subscription = current_user.notification_subscriptions
-                                            .where(["subscription_attributes->>'push_token' = ?", params[:push_token]]).first
+    notification_subscription = NotificationSubscription.where(["subscription_attributes->>'push_token' = ?", params[:push_token]]).first
    notification_subscription.destroy! if notification_subscription.present?
    head :ok
  end
@@ -2,8 +2,8 @@ class Api::V1::Profile::MfaController < Api::BaseController
  before_action :check_mfa_feature_available
  before_action :check_mfa_enabled, only: [:destroy, :backup_codes]
  before_action :check_mfa_disabled, only: [:create, :verify]
-  before_action :validate_password, only: [:destroy]
  before_action :validate_otp, only: [:verify, :backup_codes, :destroy]
+  before_action :validate_password, only: [:destroy]

  def show; end

@@ -48,8 +48,7 @@ class Api::V1::Profile::MfaController < Api::BaseController
  def validate_otp
    authenticated = Mfa::AuthenticationService.new(
      user: current_user,
-      otp_code: mfa_params[:otp_code],
-      backup_code: mfa_params[:backup_code]
+      otp_code: mfa_params[:otp_code]
    ).authenticate

    return if authenticated
@@ -64,6 +63,6 @@ class Api::V1::Profile::MfaController < Api::BaseController
  end

  def mfa_params
-    params.permit(:otp_code, :backup_code, :password)
+    params.permit(:otp_code, :password)
  end
 end
@@ -83,10 +83,6 @@ class Api::V1::Widget::MessagesController < Api::V1::Widget::BaseController
  end

  def set_message
-    # `conversation.messages.find` would be simpler, but `conversation` is `conversations.last`,
-    # which means a visitor with more than one open thread could not edit a message in any
-    # but their most recent one. Scoping across all of the visitor's conversations keeps the
-    # happy path correct for that future multi-conversation widget flow.
-    @message = Message.where(conversation_id: conversations.select(:id)).find(permitted_params[:id])
+    @message = @web_widget.inbox.messages.find(permitted_params[:id])
  end
 end
@@ -2,10 +2,6 @@
 # This concern handles the token verification step.

 module MetaTokenVerifyConcern
-  CHANNEL_APP_SECRET_KEYS = %w[app_secret app_secret_key client_secret api_secret].freeze
-  META_SIGNATURE_HEADER = 'X-Hub-Signature-256'.freeze
-  META_SIGNATURE_PREFIX = 'sha256='.freeze
-
  def verify
    service = is_a?(Webhooks::WhatsappController) ? 'whatsapp' : 'instagram'
    if valid_token?(params['hub.verify_token'])
@@ -18,53 +14,6 @@ module MetaTokenVerifyConcern

  private

-  def verify_meta_signature!
-    return unless meta_signature_verification_required?
-    return if valid_meta_signature?
-
-    head :unauthorized
-  end
-
-  def valid_meta_signature?
-    signature = request.headers[META_SIGNATURE_HEADER]
-    return false unless signature&.start_with?(META_SIGNATURE_PREFIX)
-
-    meta_app_secrets.any? do |secret|
-      next false if secret.blank?
-
-      expected_signature = "#{META_SIGNATURE_PREFIX}#{OpenSSL::HMAC.hexdigest('SHA256', secret, meta_request_body)}"
-      ActiveSupport::SecurityUtils.secure_compare(expected_signature, signature)
-    end
-  end
-
-  def meta_request_body
-    @meta_request_body ||= request.raw_post
-  end
-
-  def meta_app_secrets
-    raise 'Overwrite this method in your controller'
-  end
-
-  def meta_signature_verification_required?
-    true
-  end
-
-  def channel_meta_app_secrets(channel)
-    return [] if channel.blank?
-
-    secrets = []
-    secrets << channel.app_secret if channel.respond_to?(:app_secret)
-    secrets.concat(provider_config_meta_app_secrets(channel))
-    secrets.compact_blank.uniq
-  end
-
-  def provider_config_meta_app_secrets(channel)
-    return [] unless channel.respond_to?(:provider_config)
-
-    provider_config = channel.provider_config.to_h.with_indifferent_access
-    CHANNEL_APP_SECRET_KEYS.filter_map { |key| provider_config[key].presence }
-  end
-
  def valid_token?(_token)
    raise 'Overwrite this method your controller'
  end
@@ -0,0 +1,90 @@
+module TwilioSignatureVerifyConcern
+  extend ActiveSupport::Concern
+
+  included do
+    before_action :verify_twilio_signature!
+  end
+
+  private
+
+  def verify_twilio_signature!
+    channel = find_twilio_channel
+    return log_and_reject_missing_channel if channel.blank?
+    return if channel.api_key_sid.present? && log_api_key_skip(channel)
+
+    head :forbidden unless valid_signature?(channel)
+  end
+
+  def log_and_reject_missing_channel
+    Rails.logger.warn(
+      '[TWILIO] Channel not found for webhook ' \
+      "account_sid=#{params[:AccountSid]} messaging_service_sid=#{params[:MessagingServiceSid]} " \
+      "to=#{params[:To]} from=#{params[:From]}"
+    )
+    head :forbidden
+  end
+
+  def log_api_key_skip(channel)
+    Rails.logger.warn(
+      '[TWILIO] Signature validation skipped: channel uses API key authentication. ' \
+      "account_sid=#{params[:AccountSid]} channel_id=#{channel.id}"
+    )
+  end
+
+  def valid_signature?(channel)
+    signature = request.headers['X-Twilio-Signature']
+    if signature.blank?
+      Rails.logger.warn("[TWILIO] Missing X-Twilio-Signature header account_sid=#{params[:AccountSid]}")
+      return false
+    end
+
+    validator = Twilio::Security::RequestValidator.new(channel.auth_token)
+    request_url = reconstruct_url
+    return true if validator.validate(request_url, request.request_parameters, signature)
+
+    Rails.logger.warn(
+      '[TWILIO] Signature validation failed ' \
+      "account_sid=#{params[:AccountSid]} channel_id=#{channel.id} url=#{request_url} ip=#{request.remote_ip}"
+    )
+    false
+  end
+
+  def find_twilio_channel
+    if params[:MessagingServiceSid].present?
+      channel = ::Channel::TwilioSms.find_by(messaging_service_sid: params[:MessagingServiceSid])
+      if channel.present?
+        return channel if params[:AccountSid].blank? || channel.account_sid == params[:AccountSid]
+
+        return nil
+      end
+    end
+    return if params[:AccountSid].blank?
+
+    find_channel_by_phone_number
+  end
+
+  def find_channel_by_phone_number
+    channel_lookup_phone_numbers.each do |phone|
+      channel = ::Channel::TwilioSms.find_by(account_sid: params[:AccountSid], phone_number: phone)
+      return channel if channel
+    end
+    nil
+  end
+
+  def channel_lookup_phone_numbers
+    [params[:To], params[:From]].compact_blank
+  end
+
+  def reconstruct_url
+    url = request.original_url
+    url = url.sub('http://', 'https://') if url.start_with?('http://') && https_request?
+    url
+  end
+
+  def https_request?
+    return true if request.ssl?
+
+    forwarded_proto = request.headers['X-Forwarded-Proto'].to_s.split(',').map(&:strip).find(&:present?)
+    forwarded_proto&.casecmp?('https')
+  end
+end
@@ -80,17 +80,10 @@ class DashboardController < ActionController::Base
      IS_ENTERPRISE: ChatwootApp.enterprise?,
      AZURE_APP_ID: GlobalConfigService.load('AZURE_APP_ID', ''),
      GIT_SHA: GIT_HASH,
-      ALLOWED_LOGIN_METHODS: allowed_login_methods,
-      ACTIVE_PLATFORM_BANNERS: active_platform_banners
+      ALLOWED_LOGIN_METHODS: allowed_login_methods
    }
  end

-  def active_platform_banners
-    return [] unless ChatwootApp.chatwoot_cloud?
-
-    PlatformBanner.active.order(created_at: :desc).as_json(only: %i[id banner_message banner_type updated_at])
-  end
-
  def allowed_login_methods
    methods = ['email']
    methods << 'google_oauth' if GlobalConfigService.load('ENABLE_GOOGLE_OAUTH_LOGIN', 'true').to_s != 'false'
@@ -25,14 +25,6 @@ class DeviseOverrides::SessionsController < DeviseTokenAuth::SessionsController

  private

-  def render_create_error_not_confirmed
-    render_error(
-      :unauthorized,
-      I18n.t('devise_token_auth.sessions.not_confirmed', email: @resource.email),
-      error_code: 'user_not_confirmed'
-    )
-  end
-
  def find_user_for_authentication
    return nil unless params[:email].present? && params[:password].present?

@@ -3,7 +3,7 @@ class Platform::Api::V1::AgentBotsController < PlatformController
  before_action :validate_platform_app_permissible, except: [:index, :create]

  def index
-    @resources = @platform_app.platform_app_permissibles.where(permissible_type: 'AgentBot').includes(:permissible)
+    @resources = @platform_app.platform_app_permissibles.where(permissible_type: 'AgentBot').all
  end

  def show; end
@@ -24,10 +24,6 @@ class Public::Api::V1::InboxesController < PublicController
  def set_conversation
    return if params[:conversation_id].blank?

-    @conversation = if @contact_inbox.hmac_verified?
-                      @contact_inbox.contact.conversations.find_by!(display_id: params[:conversation_id])
-                    else
-                      @contact_inbox.conversations.find_by!(display_id: params[:conversation_id])
-                    end
+    @conversation = @contact_inbox.contact.conversations.find_by!(display_id: params[:conversation_id])
  end
 end
@@ -1,11 +1,9 @@
 class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::BaseController
-  before_action :ensure_custom_domain_request, only: [:show, :index, :show_markdown]
+  before_action :ensure_custom_domain_request, only: [:show, :index]
  before_action :portal
-  before_action :set_portal_layout
-  before_action :set_view_variant
  before_action :ensure_portal_feature_enabled
  before_action :set_category, except: [:index, :show, :tracking_pixel]
-  before_action :set_article, only: [:show, :show_markdown]
+  before_action :set_article, only: [:show]
  layout 'portal'

  def index
@@ -23,13 +21,6 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B

  def show
    @og_image_url = helpers.set_og_image_url(@portal.name, @article.title)
-    @parsed_content = render_article_content(@article.content.to_s)
-  end
-
-  def show_markdown
-    return head :not_found unless @article&.published?
-
-    render plain: @article.content.to_s, content_type: 'text/markdown; charset=utf-8'
  end

  def tracking_pixel
@@ -71,6 +62,7 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B

  def set_article
    @article = @portal.articles.find_by(slug: permitted_params[:article_slug])
+    @parsed_content = render_article_content(@article.content.to_s)
  end

  def set_category
@@ -7,8 +7,6 @@ class Public::Api::V1::Portals::BaseController < PublicController
  around_action :set_locale
  after_action :allow_iframe_requests

-  PORTAL_LAYOUTS = %w[classic documentation].freeze
-
  private

  def show_plain_layout
@@ -19,14 +17,6 @@ class Public::Api::V1::Portals::BaseController < PublicController
    @theme_from_params = params[:theme] if %w[dark light].include?(params[:theme])
  end

-  def set_portal_layout
-    @portal_layout = PORTAL_LAYOUTS.include?(@portal&.layout) ? @portal.layout : 'classic'
-  end
-
-  def set_view_variant
-    request.variant = :documentation if @portal_layout == 'documentation' && !@is_plain_layout_enabled
-  end
-
  def portal
    @portal ||= Portal.find_by!(slug: params[:slug], archived: false)
  end
@@ -52,7 +42,7 @@ class Public::Api::V1::Portals::BaseController < PublicController
    article_locale = if article.category.present?
                       article.category.locale
                     else
-                       article.locale
+                       article.portal.default_locale
                     end
    @locale = validate_and_get_locale(article_locale)
    I18n.with_locale(@locale, &)
@@ -1,18 +1,12 @@
 class Public::Api::V1::Portals::CategoriesController < Public::Api::V1::Portals::BaseController
  before_action :ensure_custom_domain_request, only: [:show, :index]
  before_action :portal
-  before_action :set_portal_layout
-  before_action :set_view_variant
  before_action :ensure_portal_feature_enabled
  before_action :set_category, only: [:show]
-  before_action :load_category_articles, only: [:show], if: -> { @portal_layout == 'documentation' }
  layout 'portal'

  def index
-    respond_to do |format|
-      format.html { redirect_to public_portal_locale_path(@portal.slug, params[:locale]), status: :moved_permanently }
-      format.json { @categories = @portal.categories.order(position: :asc) }
-    end
+    @categories = @portal.categories.order(position: :asc)
  end

  def show
@@ -27,9 +21,4 @@ class Public::Api::V1::Portals::CategoriesController < Public::Api::V1::Portals:
    Rails.logger.info "Category: not found for slug: #{params[:category_slug]}"
    render_404 && return if @category.blank?
  end
-
-  def load_category_articles
-    @articles = @category.articles.published.order(:position).includes(:author)
-    @category_authors = @articles.filter_map(&:author).uniq
-  end
 end
@@ -2,10 +2,7 @@ class Public::Api::V1::PortalsController < Public::Api::V1::Portals::BaseControl
  before_action :ensure_custom_domain_request, only: [:show]
  before_action :redirect_to_portal_with_locale, only: [:show]
  before_action :portal
-  before_action :set_portal_layout
-  before_action :set_view_variant
  before_action :ensure_portal_feature_enabled
-  before_action :load_home_data, only: [:show], if: -> { @portal_layout == 'documentation' }
  layout 'portal'

  def show
@@ -31,28 +28,4 @@ class Public::Api::V1::PortalsController < Public::Api::V1::Portals::BaseControl
    portal
    redirect_to "/hc/#{@portal.slug}/#{@portal.default_locale}"
  end
-
-  def load_home_data
-    base_articles = @portal.articles.published.where(locale: @locale).includes(:author, :category)
-    @visible_categories = @portal.categories
-                                 .where(locale: @locale)
-                                 .joins(:articles).where(articles: { status: :published })
-                                 .order(position: :asc)
-                                 .group('categories.id')
-    @popular_topics = @visible_categories.first(3)
-    @featured = base_articles.order_by_views.limit(6)
-    @category_contributors = build_category_contributors(@visible_categories)
-  end
-
-  def build_category_contributors(categories)
-    category_ids = categories.map(&:id)
-    return {} if category_ids.empty?
-
-    @portal.articles
-           .published
-           .where(locale: @locale, category_id: category_ids)
-           .includes(:author)
-           .group_by(&:category_id)
-           .transform_values { |articles| articles.filter_map(&:author).uniq.first(3) }
-  end
 end
@@ -27,7 +27,7 @@ class SuperAdmin::AppConfigsController < SuperAdmin::ApplicationController
    if errors.any?
      redirect_to super_admin_app_config_path(config: @config), alert: errors.join(', ')
    else
-      redirect_to super_admin_settings_path, flash: success_flash
+      redirect_to super_admin_settings_path, notice: "App Configs - #{@config.titleize} updated successfully"
    end
  end

@@ -58,21 +58,6 @@ class SuperAdmin::AppConfigsController < SuperAdmin::ApplicationController
      %w[ENABLE_ACCOUNT_SIGNUP FIREBASE_PROJECT_ID FIREBASE_CREDENTIALS WEBHOOK_TIMEOUT MAXIMUM_FILE_UPLOAD_SIZE WIDGET_TOKEN_EXPIRY]
    )
  end
-
-  def success_notice
-    message = "#{@config.titleize} settings updated successfully"
-    return message unless restart_required_config_saved?
-
-    "#{message.delete_suffix('.')}. Restart Chatwoot web and worker processes to apply this change everywhere."
-  end
-
-  def success_flash
-    restart_required_config_saved? ? { success: success_notice } : { notice: success_notice }
-  end
-
-  def restart_required_config_saved?
-    params.fetch('app_config', {}).keys.intersect?(InstallationConfig::RESTART_REQUIRED_CONFIG_KEYS)
-  end
 end

 SuperAdmin::AppConfigsController.prepend_mod_with('SuperAdmin::AppConfigsController')
@@ -25,29 +25,6 @@ class SuperAdmin::InstallationConfigsController < SuperAdmin::ApplicationControl
    resource_class.editable
  end

-  def create
-    resource = new_resource(resource_params)
-    authorize_resource(resource)
-
-    if resource.save
-      redirect_to after_resource_created_path(resource), flash: success_flash(resource)
-    else
-      render :new, locals: {
-        page: Administrate::Page::Form.new(dashboard, resource)
-      }, status: :unprocessable_entity
-    end
-  end
-
-  def update
-    if requested_resource.update(resource_params)
-      redirect_to after_resource_updated_path(requested_resource), flash: success_flash(requested_resource)
-    else
-      render :edit, locals: {
-        page: Administrate::Page::Form.new(dashboard, requested_resource)
-      }, status: :unprocessable_entity
-    end
-  end
-
  # Override `resource_params` if you want to transform the submitted
  # data before it's persisted. For example, the following would turn all
  # empty values into nil values. It uses other APIs such as `resource_class`
@@ -65,20 +42,6 @@ class SuperAdmin::InstallationConfigsController < SuperAdmin::ApplicationControl
          .transform_values { |value| value == '' ? nil : value }.merge(locked: false)
  end

-  private
-
-  def success_flash(resource)
-    message = translate_with_resource('update.success')
-    message = translate_with_resource('create.success') if action_name == 'create'
-    return { notice: message } unless restart_required_config?(resource)
-
-    { success: "#{message.delete_suffix('.')}. Restart Chatwoot web and worker processes to apply this change everywhere." }
-  end
-
-  def restart_required_config?(resource)
-    resource.name.in?(InstallationConfig::RESTART_REQUIRED_CONFIG_KEYS)
-  end
-
  # See https://administrate-prototype.herokuapp.com/customizing_controller_actions
  # for more information
 end
@@ -1,9 +0,0 @@
-class SuperAdmin::PlatformBannersController < SuperAdmin::ApplicationController
-  before_action :ensure_chatwoot_cloud
-
-  private
-
-  def ensure_chatwoot_cloud
-    raise ActionController::RoutingError, 'Not Found' unless ChatwootApp.chatwoot_cloud?
-  end
-end
@@ -1,12 +1,7 @@
 class SwaggerController < ApplicationController
  def respond
    if Rails.env.development? || Rails.env.test?
-      swagger_root = Rails.root.join('swagger')
-      file_path = swagger_root.join(derived_path).cleanpath
-
-      return head :not_found unless file_path.to_s.start_with?("#{swagger_root}/") && file_path.file?
-
-      render inline: file_path.read
+      render inline: Rails.root.join('swagger', derived_path).read
    else
      head :not_found
    end
@@ -16,8 +11,8 @@ class SwaggerController < ApplicationController

  def derived_path
    params[:path] ||= 'index.html'
-    path = Rack::Utils.clean_path_info(params[:path]).delete_prefix('/')
-    path << ".#{Rack::Utils.clean_path_info(params[:format]).delete_prefix('/')}" unless path.ends_with?(params[:format].to_s)
+    path = Rack::Utils.clean_path_info(params[:path])
+    path << ".#{Rack::Utils.clean_path_info(params[:format])}" unless path.ends_with?(params[:format].to_s)
    path
  end
 end
@@ -1,4 +1,6 @@
 class Twilio::CallbackController < ApplicationController
+  include TwilioSignatureVerifyConcern
+
  def create
    Webhooks::TwilioEventsJob.perform_later(permitted_params.to_unsafe_hash)

@@ -31,11 +33,7 @@ class Twilio::CallbackController < ApplicationController
      :Latitude,
      :Longitude,
      :MessageType,
-      :ProfileName,
-      :ExternalUserId,
-      :ParentExternalUserId,
-      :ProfileUsername,
-      :Username
+      :ProfileName
    )
  end
 end
@@ -1,4 +1,6 @@
 class Twilio::DeliveryStatusController < ApplicationController
+  include TwilioSignatureVerifyConcern
+
  def create
    Webhooks::TwilioDeliveryStatusJob.perform_later(permitted_params.to_unsafe_hash)

@@ -18,4 +20,8 @@ class Twilio::DeliveryStatusController < ApplicationController
      :ErrorMessage
    )
  end
+
+  def channel_lookup_phone_numbers
+    [params[:From]].compact_blank
+  end
 end
@@ -1,8 +1,6 @@
 class Webhooks::InstagramController < ActionController::API
  include MetaTokenVerifyConcern

-  before_action :verify_meta_signature!, only: :events
-
  def events
    Rails.logger.info('Instagram webhook received events')
    if params['object'].casecmp('instagram').zero?
@@ -41,38 +39,4 @@ class Webhooks::InstagramController < ActionController::API
    token == GlobalConfigService.load('IG_VERIFY_TOKEN', '') ||
      token == GlobalConfigService.load('INSTAGRAM_VERIFY_TOKEN', '')
  end
-
-  def meta_app_secrets
-    [
-      *instagram_channel_meta_app_secrets,
-      GlobalConfigService.load('INSTAGRAM_APP_SECRET', nil),
-      GlobalConfigService.load('FB_APP_SECRET', nil)
-    ]
-  end
-
-  def instagram_channel_meta_app_secrets
-    instagram_channels_from_payload.flat_map { |channel| channel_meta_app_secrets(channel) }
-  end
-
-  def instagram_channels_from_payload
-    Array(params.to_unsafe_hash[:entry]).flat_map do |entry|
-      instagram_ids_from_entry(entry.with_indifferent_access).flat_map do |instagram_id|
-        [
-          Channel::Instagram.find_by(instagram_id: instagram_id),
-          Channel::FacebookPage.find_by(instagram_id: instagram_id)
-        ]
-      end
-    end.compact.uniq
-  end
-
-  def instagram_ids_from_entry(entry)
-    messages = entry[:messaging].presence || entry[:standby] || []
-    messages.filter_map { |messaging| instagram_id_from_messaging(messaging.with_indifferent_access) }
-  end
-
-  def instagram_id_from_messaging(messaging)
-    return messaging.dig(:sender, :id) if messaging.dig(:message, :is_echo).present?
-
-    messaging.dig(:recipient, :id)
-  end
 end
@@ -1,8 +1,6 @@
 class Webhooks::WhatsappController < ActionController::API
  include MetaTokenVerifyConcern

-  before_action :verify_meta_signature!, only: :process_payload
-
  def process_payload
    if inactive_whatsapp_number?
      Rails.logger.warn("Rejected webhook for inactive WhatsApp number: #{params[:phone_number]}")
@@ -22,45 +20,6 @@ class Webhooks::WhatsappController < ActionController::API
    token == whatsapp_webhook_verify_token if whatsapp_webhook_verify_token.present?
  end

-  def meta_app_secrets
-    [
-      *channel_meta_app_secrets(whatsapp_channel),
-      GlobalConfigService.load('WHATSAPP_APP_SECRET', nil)
-    ]
-  end
-
-  def whatsapp_channel
-    @whatsapp_channel ||= whatsapp_business_payload_channel || Channel::Whatsapp.find_by(phone_number: params[:phone_number])
-  end
-
-  def meta_signature_verification_required?
-    return true if whatsapp_channel.blank?
-    return false unless whatsapp_channel.provider == 'whatsapp_cloud'
-    return true if channel_meta_app_secrets(whatsapp_channel).present?
-
-    whatsapp_channel.provider_config['source'] == 'embedded_signup'
-  end
-
-  def whatsapp_business_payload_channel
-    return unless params[:object] == 'whatsapp_business_account'
-
-    metadata = params.dig(:entry, 0, :changes, 0, :value, :metadata)
-    return if metadata.blank?
-
-    phone_number = normalized_phone_number(metadata[:display_phone_number])
-    phone_number_id = metadata[:phone_number_id]
-    channel = Channel::Whatsapp.find_by(phone_number: phone_number)
-
-    return channel if channel && channel.provider_config['phone_number_id'] == phone_number_id
-  end
-
-  def normalized_phone_number(phone_number)
-    return if phone_number.blank?
-
-    phone_number = phone_number.to_s
-    phone_number.start_with?('+') ? phone_number : "+#{phone_number}"
-  end
-
  def inactive_whatsapp_number?
    phone_number = params[:phone_number]
    return false if phone_number.blank?
@@ -1,20 +0,0 @@
-require 'administrate/base_dashboard'
-
-class PlatformBannerDashboard < Administrate::BaseDashboard
-  ATTRIBUTE_TYPES = {
-    id: Field::Number,
-    banner_message: Field::Text.with_options(truncate: 200),
-    banner_type: Field::Select.with_options(collection: %w[info warning error]),
-    active: Field::Boolean,
-    created_at: Field::DateTime,
-    updated_at: Field::DateTime
-  }.freeze
-
-  COLLECTION_ATTRIBUTES = %i[id banner_message banner_type active created_at].freeze
-  SHOW_PAGE_ATTRIBUTES = %i[id banner_message banner_type active created_at updated_at].freeze
-  FORM_ATTRIBUTES = %i[banner_message banner_type active].freeze
-
-  def display_resource(platform_banner)
-    "Banner ##{platform_banner.id} (#{platform_banner.banner_type})"
-  end
-end
@@ -17,7 +17,6 @@ class AsyncDispatcher < BaseDispatcher
      InstallationWebhookListener.instance,
      NotificationListener.instance,
      ParticipationListener.instance,
-      Conversations::UnreadCounts::Listener.instance,
      ReportingEventListener.instance,
      WebhookListener.instance
    ]
@@ -7,15 +7,11 @@ class UserDrop < BaseDrop
    @obj.try(:available_name)
  end

-  def email
-    @obj.try(:email)
-  end
-
  def first_name
-    @obj.try(:name).try(:split).try(:first).try(:capitalize) if @obj.try(:name).try(:split).try(:size).to_i > 1
+    @obj.try(:name).try(:split).try(:first).try(:capitalize) if @obj.try(:name).try(:split).try(:size) > 1
  end

  def last_name
-    @obj.try(:name).try(:split).try(:last).try(:capitalize) if @obj.try(:name).try(:split).try(:size).to_i > 1
+    @obj.try(:name).try(:split).try(:last).try(:capitalize) if @obj.try(:name).try(:split).try(:size) > 1
  end
 end
@@ -48,5 +48,3 @@ class MessageFinder
    messages.reorder('created_at desc').limit(20).reverse
  end
 end
-
-MessageFinder.prepend_mod_with('MessageFinder')
@@ -17,12 +17,15 @@ module Api::V1::InboxesHelper
  def validate_imap(channel_data)
    return unless channel_data.key?('imap_enabled') && channel_data[:imap_enabled]

-    # Validate the user-selected auth mechanism before opening the connection.
-    authentication = Imap::Authentication.validate_user_configurable!(channel_data[:imap_authentication])
+    Mail.defaults do
+      retriever_method :imap, { address: channel_data[:imap_address],
+                                port: channel_data[:imap_port],
+                                user_name: channel_data[:imap_login],
+                                password: channel_data[:imap_password],
+                                enable_ssl: channel_data[:imap_enable_ssl] }
+    end

-    # Use the same auth adapter as the fetch service so LOGIN uses the IMAP LOGIN command,
-    # not SASL AUTH=LOGIN.
-    check_imap_connection(channel_data, authentication)
+    check_imap_connection(channel_data)
  end

  def validate_smtp(channel_data)
@@ -34,8 +37,8 @@ module Api::V1::InboxesHelper
    check_smtp_connection(channel_data, smtp)
  end

-  def check_imap_connection(channel_data, authentication)
-    imap = open_imap_connection(channel_data, authentication)
+  def check_imap_connection(channel_data)
+    Mail.connection {} # rubocop:disable:block
  rescue SocketError => e
    raise StandardError, I18n.t('errors.inboxes.imap.socket_error')
  rescue Net::IMAP::NoResponseError => e
@@ -50,20 +53,9 @@ module Api::V1::InboxesHelper
  rescue StandardError => e
    raise StandardError, e.message
  ensure
-    imap.disconnect if imap.present? && !imap.disconnected?
    Rails.logger.error "[Api::V1::InboxesHelper] check_imap_connection failed with #{e.message}" if e.present?
  end

-  def open_imap_connection(channel_data, authentication)
-    imap = build_imap_connection(channel_data)
-    Imap::Authentication.authenticate!(imap, authentication, channel_data[:imap_login], channel_data[:imap_password])
-    imap
-  end
-
-  def build_imap_connection(channel_data)
-    Net::IMAP.new(channel_data[:imap_address], port: channel_data[:imap_port], ssl: channel_data[:imap_enable_ssl])
-  end
-
  def check_smtp_connection(channel_data, smtp)
    smtp.open_timeout = 10
    smtp.start(channel_data[:smtp_domain], channel_data[:smtp_login], channel_data[:smtp_password],
@@ -7,7 +7,7 @@ module EmailHelper
  def render_email_html(content)
    return '' if content.blank?

-    ChatwootMarkdownRenderer.new(content).render_message(hardbreaks: true).to_s
+    ChatwootMarkdownRenderer.new(content).render_message.to_s
  end

  # Raise a standard error if any email address is invalid
@@ -17,7 +17,6 @@ module FileTypeHelper
  def image_file?(content_type)
    [
      'image/jpeg',
-      'image/jpg',
      'image/png',
      'image/gif',
      'image/bmp',
@@ -96,15 +96,4 @@ module PortalHelper

    colors[username.length % colors.size]
  end
-
-  def format_authors_label(authors)
-    return if authors.blank?
-
-    names = authors.map(&:available_name)
-    return names.to_sentence if names.size <= 3
-
-    I18n.t('public_portal.sidebar.authors_others',
-           names: names.first(2).join(', '),
-           count: authors.size - 2)
-  end
 end
@@ -53,12 +53,13 @@ module ReportHelper
  end

  def resolutions
-    scope.reporting_events.where(account_id: account.id, name: :conversation_resolved, created_at: range)
+    scope.reporting_events.where(account_id: account.id, name: :conversation_resolved,
+                                 created_at: range)
  end

  def bot_resolutions
-    scope.reporting_events.where(account_id: account.id, name: :conversation_bot_resolved, created_at: range)
-         .where.not(conversation_id: bot_handoff_conversation_ids_subquery)
+    scope.reporting_events.where(account_id: account.id, name: :conversation_bot_resolved,
+                                 created_at: range)
  end

  def bot_handoffs
@@ -66,10 +67,6 @@ module ReportHelper
                                                                               created_at: range).distinct
  end

-  def bot_handoff_conversation_ids_subquery
-    bot_handoffs
-  end
-
  def avg_first_response_time
    grouped_reporting_events = (get_grouped_values scope.reporting_events.where(name: 'first_response', account_id: account.id))
    return grouped_reporting_events.average(:value_in_business_hours) if params[:business_hours]
@@ -3,7 +3,6 @@ import { mapGetters } from 'vuex';
 import LoadingState from './components/widgets/LoadingState.vue';
 import NetworkNotification from './components/NetworkNotification.vue';
 import UpdateBanner from './components/app/UpdateBanner.vue';
-import StatusBanner from './components/app/StatusBanner.vue';
 import PaymentPendingBanner from './components/app/PaymentPendingBanner.vue';
 import PendingEmailVerificationBanner from './components/app/PendingEmailVerificationBanner.vue';
 import vueActionCable from './helper/actionCable';
@@ -28,7 +27,6 @@ export default {
    LoadingState,
    NetworkNotification,
    UpdateBanner,
-    StatusBanner,
    PaymentPendingBanner,
    WootSnackbarBox,
    PendingEmailVerificationBanner,
@@ -61,6 +59,7 @@ export default {
      isRTL: 'accounts/isRTL',
      currentUser: 'getCurrentUser',
      authUIFlags: 'getAuthUIFlags',
+      accountUIFlags: 'accounts/getUIFlags',
    }),
    hideOnOnboardingView() {
      return !isOnOnboardingView(this.$route);
@@ -108,9 +107,8 @@ export default {
      this.$store.dispatch('setActiveAccount', {
        accountId: this.currentAccountId,
      });
-      const account = this.getAccount(this.currentAccountId);
      const { locale, latest_chatwoot_version: latestChatwootVersion } =
-        account;
+        this.getAccount(this.currentAccountId);
      const { pubsub_token: pubsubToken } = this.currentUser || {};
      // If user locale is set, use it; otherwise use account locale
      this.setLocale(this.uiSettings?.locale || locale);
@@ -133,13 +131,12 @@ export default {

 <template>
  <div
-    v-if="!authUIFlags.isFetching"
+    v-if="!authUIFlags.isFetching && !accountUIFlags.isFetchingItem"
    id="app"
    class="flex flex-col w-full h-screen min-h-0 bg-n-background"
    :dir="isRTL ? 'rtl' : 'ltr'"
  >
    <UpdateBanner :latest-chatwoot-version="latestChatwootVersion" />
-    <StatusBanner />
    <template v-if="currentAccountId">
      <PendingEmailVerificationBanner v-if="hideOnOnboardingView" />
      <PaymentPendingBanner v-if="hideOnOnboardingView" />
@@ -6,22 +6,15 @@ class CaptainDocument extends ApiClient {
    super('captain/documents', { accountScoped: true });
  }

-  get({ page = 1, searchKey, assistantId, filter, source, sort } = {}) {
+  get({ page = 1, searchKey, assistantId } = {}) {
    return axios.get(this.url, {
      params: {
        page,
-        search_key: searchKey,
+        searchKey,
        assistant_id: assistantId,
-        filter,
-        source,
-        sort,
      },
    });
  }
-
-  sync(id) {
-    return axios.post(`${this.url}/${id}/sync`);
-  }
 }

 export default new CaptainDocument();
@@ -68,7 +68,7 @@ class TwilioVoiceClient extends EventTarget {
    this.inboxId = null;
  }

-  async joinClientCall({ to, conversationId, callSid }) {
+  async joinClientCall({ to, conversationId }) {
    if (!this.device || !this.initialized || !to) return null;
    if (this.activeConnection) return this.activeConnection;

@@ -76,7 +76,6 @@ class TwilioVoiceClient extends EventTarget {
      To: to,
      is_agent: 'true',
      conversation_id: conversationId,
-      call_sid: callSid,
    };

    const connection = await this.device.connect({ params });
@@ -12,10 +12,10 @@ class VoiceAPI extends ApiClient {
    return ContactsAPI.initiateCall(contactId, inboxId).then(r => r.data);
  }

-  leaveConference({ inboxId, conversationId, callSid }) {
+  leaveConference(inboxId, conversationId) {
    return axios
      .delete(`${this.baseUrl()}/inboxes/${inboxId}/conference`, {
-        params: { conversation_id: conversationId, call_sid: callSid },
+        params: { conversation_id: conversationId },
      })
      .then(r => r.data);
  }
@@ -1,45 +0,0 @@
-/* global axios */
-import ApiClient from '../../ApiClient';
-
-class WhatsappCallsAPI extends ApiClient {
-  constructor() {
-    super('whatsapp_calls', { accountScoped: true });
-  }
-
-  show(callId) {
-    return axios.get(`${this.url}/${callId}`).then(r => r.data);
-  }
-
-  initiate(conversationId, sdpOffer) {
-    return axios
-      .post(`${this.url}/initiate`, {
-        conversation_id: conversationId,
-        sdp_offer: sdpOffer,
-      })
-      .then(r => r.data);
-  }
-
-  accept(callId, sdpAnswer) {
-    return axios
-      .post(`${this.url}/${callId}/accept`, { sdp_answer: sdpAnswer })
-      .then(r => r.data);
-  }
-
-  reject(callId) {
-    return axios.post(`${this.url}/${callId}/reject`).then(r => r.data);
-  }
-
-  terminate(callId) {
-    return axios.post(`${this.url}/${callId}/terminate`).then(r => r.data);
-  }
-
-  uploadRecording(callId, blob, filename = 'call-recording.webm') {
-    const formData = new FormData();
-    formData.append('recording', blob, filename);
-    return axios
-      .post(`${this.url}/${callId}/upload_recording`, formData)
-      .then(r => r.data);
-  }
-}
-
-export default new WhatsappCallsAPI();
@@ -1,12 +1,21 @@
 /* global axios */
 import ApiClient from './ApiClient';

-const buildParams = params =>
-  new URLSearchParams(
-    Object.entries(params).filter(
-      ([key, value]) => value !== undefined && (value !== '' || key === 'q')
-    )
-  ).toString();
+export const buildCompanyParams = (page, sort) => {
+  let params = `page=${page}`;
+  if (sort) {
+    params = `${params}&sort=${sort}`;
+  }
+  return params;
+};
+
+export const buildSearchParams = (query, page, sort) => {
+  let params = `q=${encodeURIComponent(query)}&page=${page}`;
+  if (sort) {
+    params = `${params}&sort=${sort}`;
+  }
+  return params;
+};

 class CompanyAPI extends ApiClient {
  constructor() {
@@ -15,49 +24,14 @@ class CompanyAPI extends ApiClient {

  get(params = {}) {
    const { page = 1, sort = 'name' } = params;
-    const requestURL = `${this.url}?${buildParams({ page, sort })}`;
+    const requestURL = `${this.url}?${buildCompanyParams(page, sort)}`;
    return axios.get(requestURL);
  }

  search(query = '', page = 1, sort = 'name') {
-    const requestURL = `${this.url}/search?${buildParams({ q: query, page, sort })}`;
+    const requestURL = `${this.url}/search?${buildSearchParams(query, page, sort)}`;
    return axios.get(requestURL);
  }
-
-  listContacts(id, page = 1) {
-    return axios.get(`${this.url}/${id}/contacts?${buildParams({ page })}`);
-  }
-
-  listNotes(id) {
-    return axios.get(`${this.url}/${id}/notes`);
-  }
-
-  listConversations(id) {
-    return axios.get(`${this.url}/${id}/conversations`);
-  }
-
-  searchContacts(id, query = '', page = 1) {
-    const requestURL = `${this.url}/${id}/contacts/search?${buildParams({ q: query, page })}`;
-    return axios.get(requestURL);
-  }
-
-  createContact(id, payload) {
-    return axios.post(`${this.url}/${id}/contacts`, payload);
-  }
-
-  removeContact(id, contactId) {
-    return axios.delete(`${this.url}/${id}/contacts/${contactId}`);
-  }
-
-  destroyCustomAttributes(id, customAttributes) {
-    return axios.post(`${this.url}/${id}/destroy_custom_attributes`, {
-      custom_attributes: customAttributes,
-    });
-  }
-
-  destroyAvatar(id) {
-    return axios.delete(`${this.url}/${id}/avatar`);
-  }
 }

 export default new CompanyAPI();
@@ -35,9 +35,8 @@ class ContactAPI extends ApiClient {
    return axios.patch(`${this.url}/${id}?include_contact_inboxes=false`, data);
  }

-  getConversations(contactId, { inboxId } = {}) {
-    const params = inboxId ? { inbox_id: inboxId } : {};
-    return axios.get(`${this.url}/${contactId}/conversations`, { params });
+  getConversations(contactId) {
+    return axios.get(`${this.url}/${contactId}/conversations`);
  }

  getContactableInboxes(contactId) {
@@ -48,10 +47,9 @@ class ContactAPI extends ApiClient {
    return axios.get(`${this.url}/${contactId}/labels`);
  }

-  initiateCall(contactId, inboxId, conversationId = null) {
+  initiateCall(contactId, inboxId) {
    return axios.post(`${this.url}/${contactId}/call`, {
      inbox_id: inboxId,
-      conversation_id: conversationId,
    });
  }

@@ -13,10 +13,6 @@ class ConversationApi extends ApiClient {
  updateLabels(conversationID, labels) {
    return axios.post(`${this.url}/${conversationID}/labels`, { labels });
  }
-
-  getUnreadCounts() {
-    return axios.get(`${this.url}/unread_counts`);
-  }
 }

 export default new ConversationApi();
@@ -72,34 +72,6 @@ class ArticlesAPI extends PortalsAPI {
      category_slug: categorySlug,
    });
  }
-
-  bulkTranslate({ portalSlug, articleIds, locale, categoryId, force = false }) {
-    return axios.post(
-      `${this.url}/${portalSlug}/articles/bulk_actions/translate`,
-      { ids: articleIds, locale, category_id: categoryId, force }
-    );
-  }
-
-  bulkUpdateStatus({ portalSlug, articleIds, status }) {
-    return axios.patch(
-      `${this.url}/${portalSlug}/articles/bulk_actions/update_status`,
-      { ids: articleIds, status }
-    );
-  }
-
-  bulkUpdateCategory({ portalSlug, articleIds, categoryId }) {
-    return axios.patch(
-      `${this.url}/${portalSlug}/articles/bulk_actions/update_category`,
-      { ids: articleIds, category_id: categoryId }
-    );
-  }
-
-  bulkDelete({ portalSlug, articleIds }) {
-    return axios.delete(
-      `${this.url}/${portalSlug}/articles/bulk_actions/delete_articles`,
-      { data: { ids: articleIds } }
-    );
-  }
 }

 export default new ArticlesAPI();
@@ -52,14 +52,6 @@ class Inboxes extends CacheEnabledApiClient {
  resetSecret(inboxId) {
    return axios.post(`${this.url}/${inboxId}/reset_secret`);
  }
-
-  enableWhatsappCalling(inboxId) {
-    return axios.post(`${this.url}/${inboxId}/enable_whatsapp_calling`);
-  }
-
-  disableWhatsappCalling(inboxId) {
-    return axios.post(`${this.url}/${inboxId}/disable_whatsapp_calling`);
-  }
 }

 export default new Inboxes();
@@ -14,9 +14,9 @@ class MfaAPI extends ApiClient {
    return axios.post(`${this.url}/verify`, { otp_code: otpCode });
  }

-  disable(password, { otpCode, backupCode } = {}) {
+  disable(password, otpCode) {
    return axios.delete(this.url, {
-      data: { password, otp_code: otpCode, backup_code: backupCode },
+      data: { password, otp_code: otpCode },
    });
  }

@@ -153,33 +153,4 @@ describe('#PortalAPI', () => {
      );
    });
  });
-  describe('API calls', () => {
-    const originalAxios = window.axios;
-    const axiosMock = {
-      post: vi.fn(() => Promise.resolve()),
-      get: vi.fn(() => Promise.resolve()),
-      patch: vi.fn(() => Promise.resolve()),
-      delete: vi.fn(() => Promise.resolve()),
-    };
-
-    beforeEach(() => {
-      window.axios = axiosMock;
-    });
-
-    afterEach(() => {
-      window.axios = originalAxios;
-    });
-
-    it('#bulkUpdateCategory', () => {
-      articlesAPI.bulkUpdateCategory({
-        portalSlug: 'room-rental',
-        articleIds: [1, 2, 3],
-        categoryId: 7,
-      });
-      expect(axiosMock.patch).toHaveBeenCalledWith(
-        '/api/v1/portals/room-rental/articles/bulk_actions/update_category',
-        { ids: [1, 2, 3], category_id: 7 }
-      );
-    });
-  });
 });
@@ -1,4 +1,7 @@
-import companyAPI from '../companies';
+import companyAPI, {
+  buildCompanyParams,
+  buildSearchParams,
+} from '../companies';
 import ApiClient from '../ApiClient';

 describe('#CompanyAPI', () => {
@@ -6,6 +9,7 @@ describe('#CompanyAPI', () => {
    expect(companyAPI).toBeInstanceOf(ApiClient);
    expect(companyAPI).toHaveProperty('get');
    expect(companyAPI).toHaveProperty('show');
+    expect(companyAPI).toHaveProperty('create');
    expect(companyAPI).toHaveProperty('update');
    expect(companyAPI).toHaveProperty('delete');
    expect(companyAPI).toHaveProperty('search');
@@ -28,69 +32,111 @@ describe('#CompanyAPI', () => {
      window.axios = originalAxios;
    });

-    it('#get includes pagination and sorting params', () => {
+    it('#get with default params', () => {
      companyAPI.get({});
      expect(axiosMock.get).toHaveBeenCalledWith(
        '/api/v1/companies?page=1&sort=name'
      );
    });

-    it('#search encodes query params', () => {
-      companyAPI.search('acme & co', 2, 'domain');
+    it('#get with page and sort params', () => {
+      companyAPI.get({ page: 2, sort: 'domain' });
      expect(axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/companies/search?q=acme+%26+co&page=2&sort=domain'
+        '/api/v1/companies?page=2&sort=domain'
      );
    });

-    it('#search keeps empty query param for backend validation', () => {
+    it('#get with descending sort', () => {
+      companyAPI.get({ page: 1, sort: '-created_at' });
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/companies?page=1&sort=-created_at'
+      );
+    });
+
+    it('#search with query', () => {
+      companyAPI.search('acme', 1, 'name');
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/companies/search?q=acme&page=1&sort=name'
+      );
+    });
+
+    it('#search with special characters in query', () => {
+      companyAPI.search('acme & co', 2, 'domain');
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/companies/search?q=acme%20%26%20co&page=2&sort=domain'
+      );
+    });
+
+    it('#search with descending sort', () => {
+      companyAPI.search('test', 1, '-created_at');
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/companies/search?q=test&page=1&sort=-created_at'
+      );
+    });
+
+    it('#search with empty query', () => {
      companyAPI.search('', 1, 'name');
      expect(axiosMock.get).toHaveBeenCalledWith(
        '/api/v1/companies/search?q=&page=1&sort=name'
      );
    });
+  });
+});

-    it('#destroyAvatar deletes the company avatar endpoint', () => {
-      companyAPI.destroyAvatar(1);
-      expect(axiosMock.delete).toHaveBeenCalledWith(
-        '/api/v1/companies/1/avatar'
-      );
-    });
-
-    it('#listContacts fetches company contacts', () => {
-      companyAPI.listContacts(1, 2);
-      expect(axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/companies/1/contacts?page=2'
-      );
-    });
-
-    it('#searchContacts encodes contact search params', () => {
-      companyAPI.searchContacts(1, 'jane & co', 3);
-      expect(axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/companies/1/contacts/search?q=jane+%26+co&page=3'
-      );
-    });
-
-    it('#createContact links a contact to the company', () => {
-      companyAPI.createContact(1, { contact_id: 2 });
-      expect(axiosMock.post).toHaveBeenCalledWith(
-        '/api/v1/companies/1/contacts',
-        { contact_id: 2 }
-      );
-    });
-
-    it('#removeContact unlinks a contact from the company', () => {
-      companyAPI.removeContact(1, 2);
-      expect(axiosMock.delete).toHaveBeenCalledWith(
-        '/api/v1/companies/1/contacts/2'
-      );
-    });
-
-    it('#destroyCustomAttributes removes company custom attributes', () => {
-      companyAPI.destroyCustomAttributes(1, ['plan']);
-      expect(axiosMock.post).toHaveBeenCalledWith(
-        '/api/v1/companies/1/destroy_custom_attributes',
-        { custom_attributes: ['plan'] }
-      );
-    });
+describe('#buildCompanyParams', () => {
+  it('returns correct string with page only', () => {
+    expect(buildCompanyParams(1)).toBe('page=1');
+  });
+
+  it('returns correct string with page and sort', () => {
+    expect(buildCompanyParams(1, 'name')).toBe('page=1&sort=name');
+  });
+
+  it('returns correct string with different page', () => {
+    expect(buildCompanyParams(3, 'domain')).toBe('page=3&sort=domain');
+  });
+
+  it('returns correct string with descending sort', () => {
+    expect(buildCompanyParams(1, '-created_at')).toBe(
+      'page=1&sort=-created_at'
+    );
+  });
+
+  it('returns correct string without sort parameter', () => {
+    expect(buildCompanyParams(2, '')).toBe('page=2');
+  });
+});
+
+describe('#buildSearchParams', () => {
+  it('returns correct string with all parameters', () => {
+    expect(buildSearchParams('acme', 1, 'name')).toBe(
+      'q=acme&page=1&sort=name'
+    );
+  });
+
+  it('returns correct string with special characters', () => {
+    expect(buildSearchParams('acme & co', 2, 'domain')).toBe(
+      'q=acme%20%26%20co&page=2&sort=domain'
+    );
+  });
+
+  it('returns correct string with empty query', () => {
+    expect(buildSearchParams('', 1, 'name')).toBe('q=&page=1&sort=name');
+  });
+
+  it('returns correct string without sort parameter', () => {
+    expect(buildSearchParams('test', 1, '')).toBe('q=test&page=1');
+  });
+
+  it('returns correct string with descending sort', () => {
+    expect(buildSearchParams('company', 3, '-created_at')).toBe(
+      'q=company&page=3&sort=-created_at'
+    );
+  });
+
+  it('encodes special characters correctly', () => {
+    expect(buildSearchParams('test@example.com', 1, 'name')).toBe(
+      'q=test%40example.com&page=1&sort=name'
+    );
  });
 });
@@ -41,8 +41,7 @@ describe('#ContactsAPI', () => {
    it('#getConversations', () => {
      contactAPI.getConversations(1);
      expect(axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/contacts/1/conversations',
-        { params: {} }
+        '/api/v1/contacts/1/conversations'
      );
    });

@@ -11,7 +11,6 @@ describe('#ConversationApi', () => {
    expect(conversationsAPI).toHaveProperty('delete');
    expect(conversationsAPI).toHaveProperty('getLabels');
    expect(conversationsAPI).toHaveProperty('updateLabels');
-    expect(conversationsAPI).toHaveProperty('getUnreadCounts');
  });

  describe('API calls', () => {
@@ -48,12 +47,5 @@ describe('#ConversationApi', () => {
        }
      );
    });
-
-    it('#getUnreadCounts', () => {
-      conversationsAPI.getUnreadCounts();
-      expect(axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/conversations/unread_counts'
-      );
-    });
  });
 });
@@ -1,7 +1,7 @@
 <script setup>
 import { computed } from 'vue';
 import { useI18n } from 'vue-i18n';
-import { dynamicTime } from 'shared/helpers/timeHelper';
+import { formatDistanceToNow } from 'date-fns';

 import CardLayout from 'dashboard/components-next/CardLayout.vue';
 import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
@@ -12,8 +12,9 @@ const props = defineProps({
  name: { type: String, default: '' },
  domain: { type: String, default: '' },
  contactsCount: { type: Number, default: 0 },
+  description: { type: String, default: '' },
  avatarUrl: { type: String, default: '' },
-  lastActivityAt: { type: [String, Number], default: null },
+  updatedAt: { type: [String, Number], default: null },
 });

 const emit = defineEmits(['showCompany']);
@@ -26,21 +27,15 @@ const displayName = computed(() => props.name || t('COMPANIES.UNNAMED'));

 const avatarSource = computed(() => props.avatarUrl || null);

-const hasContacts = computed(() => Number(props.contactsCount || 0) > 0);
-
-const contactsCountLabel = computed(() =>
-  t('COMPANIES.CONTACTS_COUNT', { n: Number(props.contactsCount || 0) })
-);
-
-const formattedLastActivityAt = computed(() => {
-  if (!props.lastActivityAt) return '';
-  return dynamicTime(props.lastActivityAt);
+const formattedUpdatedAt = computed(() => {
+  if (!props.updatedAt) return '';
+  return formatDistanceToNow(new Date(props.updatedAt), { addSuffix: true });
 });
 </script>

 <template>
  <CardLayout layout="row" @click="onClickViewDetails">
-    <div class="flex items-center justify-start flex-1 gap-4 cursor-pointer">
+    <div class="flex items-center justify-start flex-1 gap-4">
      <Avatar
        :username="displayName"
        :src="avatarSource"
@@ -56,29 +51,42 @@ const formattedLastActivityAt = computed(() => {
            {{ displayName }}
          </span>
          <span
-            v-if="hasContacts"
+            v-if="domain && description"
            class="inline-flex items-center gap-1.5 text-sm text-n-slate-11 truncate"
          >
-            <Icon icon="i-lucide-contact" size="size-3.5 text-n-slate-11" />
-            {{ contactsCountLabel }}
+            <Icon icon="i-lucide-globe" size="size-3.5 text-n-slate-11" />
+            <span class="truncate">{{ domain }}</span>
          </span>
        </div>
-        <div class="flex items-center justify-between gap-3">
-          <div class="flex items-center min-w-0">
+        <div class="flex items-center justify-between">
+          <div class="flex flex-wrap items-center gap-x-3 gap-y-1 min-w-0">
            <span
-              v-if="domain"
-              class="inline-flex items-center gap-1.5 text-sm text-n-slate-11 truncate cursor-text"
-              @click.stop
+              v-if="domain && !description"
+              class="inline-flex items-center gap-1.5 text-sm text-n-slate-11 truncate"
            >
              <Icon icon="i-lucide-globe" size="size-3.5 text-n-slate-11" />
              <span class="truncate">{{ domain }}</span>
            </span>
+            <span v-if="description" class="text-sm text-n-slate-11 truncate">
+              {{ description }}
+            </span>
+            <div
+              v-if="(description || domain) && contactsCount"
+              class="w-px h-3 bg-n-slate-6"
+            />
+            <span
+              v-if="contactsCount"
+              class="inline-flex items-center gap-1.5 text-sm text-n-slate-11 truncate"
+            >
+              <Icon icon="i-lucide-contact" size="size-3.5 text-n-slate-11" />
+              {{ t('COMPANIES.CONTACTS_COUNT', { n: contactsCount }) }}
+            </span>
          </div>
          <span
-            v-if="lastActivityAt"
+            v-if="updatedAt"
            class="inline-flex items-center gap-1.5 text-sm text-n-slate-11 flex-shrink-0"
          >
-            {{ formattedLastActivityAt }}
+            {{ formattedUpdatedAt }}
          </span>
        </div>
      </div>
@@ -1,125 +0,0 @@
-<script setup>
-import { ref, useSlots } from 'vue';
-import { vOnClickOutside } from '@vueuse/components';
-
-import Breadcrumb from 'dashboard/components-next/breadcrumb/Breadcrumb.vue';
-import Button from 'dashboard/components-next/button/Button.vue';
-
-defineProps({
-  breadcrumbItems: {
-    type: Array,
-    default: () => [],
-  },
-});
-
-const emit = defineEmits(['back']);
-
-const slots = useSlots();
-const isSidebarOpen = ref(false);
-
-const toggleSidebar = () => {
-  isSidebarOpen.value = !isSidebarOpen.value;
-};
-
-const closeMobileSidebar = () => {
-  if (!isSidebarOpen.value) {
-    return;
-  }
-
-  isSidebarOpen.value = false;
-};
-</script>
-
-<template>
-  <section
-    class="flex w-full h-full overflow-hidden justify-evenly bg-n-surface-1"
-  >
-    <div
-      class="flex flex-col w-full h-full transition-all duration-300 ltr:2xl:ml-56 rtl:2xl:mr-56"
-    >
-      <header class="sticky top-0 z-10 px-6 3xl:px-0">
-        <div class="w-full mx-auto max-w-[40.625rem]">
-          <div
-            class="flex flex-col xs:flex-row items-start xs:items-center justify-between w-full py-7 gap-2"
-          >
-            <Breadcrumb :items="breadcrumbItems" @click="emit('back')" />
-          </div>
-        </div>
-      </header>
-
-      <main class="flex-1 px-6 overflow-y-auto 3xl:px-px">
-        <div class="w-full py-4 mx-auto max-w-[40.625rem]">
-          <slot />
-        </div>
-      </main>
-    </div>
-
-    <div
-      v-if="slots.sidebar"
-      class="hidden lg:flex flex-col min-w-52 w-full max-w-md border-l border-n-weak bg-n-solid-2"
-    >
-      <div class="shrink-0">
-        <slot name="sidebarHeader" />
-      </div>
-      <div class="flex-1 overflow-y-auto pb-6 pt-3">
-        <slot name="sidebar" />
-      </div>
-    </div>
-
-    <div
-      v-if="slots.sidebar"
-      class="lg:hidden fixed top-0 ltr:right-0 rtl:left-0 h-full z-50 flex justify-end transition-all duration-200 ease-in-out"
-      :class="isSidebarOpen ? 'w-full' : 'w-16'"
-    >
-      <div
-        v-on-click-outside="[
-          closeMobileSidebar,
-          { ignore: ['#details-sidebar-content'] },
-        ]"
-        class="flex items-start p-1 w-fit h-fit relative order-1 xs:top-24 top-28 transition-all bg-n-solid-2 border border-n-weak duration-500 ease-in-out"
-        :class="[
-          isSidebarOpen
-            ? 'justify-end ltr:rounded-l-full rtl:rounded-r-full ltr:rounded-r-none rtl:rounded-l-none'
-            : 'justify-center rounded-full ltr:mr-6 rtl:ml-6',
-        ]"
-      >
-        <Button
-          ghost
-          slate
-          sm
-          class="!rounded-full rtl:rotate-180"
-          :class="{ 'bg-n-alpha-2': isSidebarOpen }"
-          :icon="
-            isSidebarOpen
-              ? 'i-lucide-panel-right-close'
-              : 'i-lucide-panel-right-open'
-          "
-          data-details-sidebar-toggle
-          @click="toggleSidebar"
-        />
-      </div>
-
-      <Transition
-        enter-active-class="transition-transform duration-200 ease-in-out"
-        leave-active-class="transition-transform duration-200 ease-in-out"
-        enter-from-class="ltr:translate-x-full rtl:-translate-x-full"
-        enter-to-class="ltr:translate-x-0 rtl:-translate-x-0"
-        leave-from-class="ltr:translate-x-0 rtl:-translate-x-0"
-        leave-to-class="ltr:translate-x-full rtl:-translate-x-full"
-      >
-        <div
-          v-if="isSidebarOpen"
-          id="details-sidebar-content"
-          class="order-2 w-[85%] sm:w-[50%] flex flex-col bg-n-solid-2 ltr:border-l rtl:border-r border-n-weak shadow-lg"
-        >
-          <div class="shrink-0">
-            <slot name="sidebarHeader" />
-          </div>
-          <div class="flex-1 overflow-y-auto pb-6 pt-3">
-            <slot name="sidebar" />
-          </div>
-        </div>
-      </Transition>
-    </div>
-  </section>
-</template>
@@ -2,7 +2,6 @@
 import Input from 'dashboard/components-next/input/Input.vue';
 import Icon from 'dashboard/components-next/icon/Icon.vue';
 import CompanySortMenu from './components/CompanySortMenu.vue';
-import CompanyMoreActions from './components/CompanyMoreActions.vue';

 defineProps({
  showSearch: { type: Boolean, default: true },
@@ -12,7 +11,7 @@ defineProps({
  activeOrdering: { type: String, default: '' },
 });

-const emit = defineEmits(['search', 'update:sort', 'create']);
+const emit = defineEmits(['search', 'update:sort']);
 </script>

 <template>
@@ -20,15 +19,22 @@ const emit = defineEmits(['search', 'update:sort', 'create']);
    <div
      class="flex items-start sm:items-center justify-between w-full py-6 gap-2 mx-auto max-w-5xl"
    >
-      <span class="text-xl font-medium truncate text-n-slate-12">
+      <span class="text-heading-1 truncate text-n-slate-12">
        {{ headerTitle }}
      </span>
-      <div class="flex items-center flex-col sm:flex-row flex-shrink-0 gap-4">
+      <div class="flex items-center flex-row flex-shrink-0 gap-2">
+        <div class="flex items-center">
+          <CompanySortMenu
+            :active-sort="activeSort"
+            :active-ordering="activeOrdering"
+            @update:sort="emit('update:sort', $event)"
+          />
+        </div>
        <div v-if="showSearch" class="flex items-center gap-2 w-full">
          <Input
            :model-value="searchValue"
            type="search"
-            :placeholder="$t('COMPANIES.SEARCH_PLACEHOLDER')"
+            :placeholder="$t('CONTACTS_LAYOUT.HEADER.SEARCH_PLACEHOLDER')"
            :custom-input-class="[
              'h-8 [&:not(.focus)]:!border-transparent bg-n-alpha-2 dark:bg-n-solid-1 ltr:!pl-8 !py-1 rtl:!pr-8',
            ]"
@@ -43,14 +49,6 @@ const emit = defineEmits(['search', 'update:sort', 'create']);
            </template>
          </Input>
        </div>
-        <div class="flex items-center flex-shrink-0 gap-2">
-          <CompanySortMenu
-            :active-sort="activeSort"
-            :active-ordering="activeOrdering"
-            @update:sort="emit('update:sort', $event)"
-          />
-          <CompanyMoreActions @create="emit('create')" />
-        </div>
      </div>
    </div>
  </header>
@@ -1,45 +0,0 @@
-<script setup>
-import { ref } from 'vue';
-import { useI18n } from 'vue-i18n';
-
-import Button from 'dashboard/components-next/button/Button.vue';
-import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
-
-const emit = defineEmits(['create']);
-
-const { t } = useI18n();
-const showActionsDropdown = ref(false);
-
-const menuItems = [
-  {
-    label: t('COMPANIES.ACTIONS.CREATE'),
-    action: 'create',
-    value: 'create',
-    icon: 'i-lucide-plus',
-  },
-];
-
-const handleAction = ({ action }) => {
-  if (action === 'create') emit('create');
-  showActionsDropdown.value = false;
-};
-</script>
-
-<template>
-  <div v-on-clickaway="() => (showActionsDropdown = false)" class="relative">
-    <Button
-      icon="i-lucide-ellipsis-vertical"
-      color="slate"
-      variant="ghost"
-      size="sm"
-      :class="showActionsDropdown ? 'bg-n-alpha-2' : ''"
-      @click="showActionsDropdown = !showActionsDropdown"
-    />
-    <DropdownMenu
-      v-if="showActionsDropdown"
-      :menu-items="menuItems"
-      class="ltr:right-0 rtl:left-0 mt-1 w-52 top-full"
-      @action="handleAction($event)"
-    />
-  </div>
-</template>
@@ -35,10 +35,6 @@ const sortMenus = [
    label: t('COMPANIES.SORT_BY.OPTIONS.CREATED_AT'),
    value: 'created_at',
  },
-  {
-    label: t('COMPANIES.SORT_BY.OPTIONS.LAST_ACTIVITY_AT'),
-    value: 'last_activity_at',
-  },
  {
    label: t('COMPANIES.SORT_BY.OPTIONS.CONTACTS_COUNT'),
    value: 'contacts_count',
@@ -105,7 +101,6 @@ const handleOrderChange = value => {
          :model-value="activeSort"
          :options="sortMenus"
          :label="activeSortLabel"
-          sub-menu-position="left"
          @update:model-value="handleSortChange"
        />
      </div>
@@ -117,7 +112,6 @@ const handleOrderChange = value => {
          :model-value="activeOrdering"
          :options="orderingMenus"
          :label="activeOrderingLabel"
-          sub-menu-position="left"
          @update:model-value="handleOrderChange"
        />
      </div>
@@ -12,12 +12,7 @@ defineProps({
  showPaginationFooter: { type: Boolean, default: true },
 });

-const emit = defineEmits([
-  'update:currentPage',
-  'update:sort',
-  'search',
-  'create',
-]);
+const emit = defineEmits(['update:currentPage', 'update:sort', 'search']);

 const updateCurrentPage = page => {
  emit('update:currentPage', page);
@@ -36,7 +31,6 @@ const updateCurrentPage = page => {
        :active-ordering="activeOrdering"
        @search="emit('search', $event)"
        @update:sort="emit('update:sort', $event)"
-        @create="emit('create')"
      />
      <main class="flex-1 px-6 overflow-y-auto">
        <div class="w-full mx-auto max-w-5xl py-4">
@@ -1,110 +0,0 @@
-<script setup>
-import { computed, reactive, ref } from 'vue';
-import { useI18n } from 'vue-i18n';
-
-import Button from 'dashboard/components-next/button/Button.vue';
-import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
-import Input from 'dashboard/components-next/input/Input.vue';
-import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
-
-defineProps({
-  isLoading: { type: Boolean, default: false },
-});
-
-const emit = defineEmits(['create']);
-
-const { t } = useI18n();
-const dialogRef = ref(null);
-
-const form = reactive({ name: '', domain: '', description: '' });
-
-const isFormInvalid = computed(() => !form.name.trim());
-
-const resetForm = () => {
-  form.name = '';
-  form.domain = '';
-  form.description = '';
-};
-
-const handleConfirm = () => {
-  if (isFormInvalid.value) return;
-
-  emit('create', {
-    name: form.name.trim(),
-    domain: form.domain.trim() || null,
-    description: form.description.trim() || null,
-  });
-};
-
-const closeDialog = () => {
-  dialogRef.value?.close();
-};
-
-const onSuccess = () => {
-  resetForm();
-  closeDialog();
-};
-
-defineExpose({ dialogRef, onSuccess });
-</script>
-
-<template>
-  <Dialog
-    ref="dialogRef"
-    width="3xl"
-    overflow-y-auto
-    @confirm="handleConfirm"
-    @close="resetForm"
-  >
-    <div class="flex flex-col gap-6">
-      <div class="flex flex-col items-start gap-2">
-        <span class="py-1 text-sm font-medium text-n-slate-12">
-          {{ t('COMPANIES.CREATE.TITLE') }}
-        </span>
-        <div class="grid w-full grid-cols-1 gap-4 sm:grid-cols-2">
-          <Input
-            v-model="form.name"
-            :placeholder="t('COMPANIES.DETAIL.PROFILE.FIELDS.NAME')"
-            :disabled="isLoading"
-            custom-input-class="h-8 !pt-1 !pb-1 [&:not(.error,.focus)]:!outline-transparent"
-            autofocus
-          />
-          <Input
-            v-model="form.domain"
-            :placeholder="t('COMPANIES.DETAIL.PROFILE.FIELDS.DOMAIN')"
-            :disabled="isLoading"
-            custom-input-class="h-8 !pt-1 !pb-1 [&:not(.error,.focus)]:!outline-transparent"
-          />
-        </div>
-      </div>
-      <TextArea
-        v-model="form.description"
-        :placeholder="t('COMPANIES.DETAIL.PROFILE.DESCRIPTION_PLACEHOLDER')"
-        :disabled="isLoading"
-        :max-length="280"
-        class="w-full"
-        show-character-count
-        auto-height
-      />
-    </div>
-
-    <template #footer>
-      <div class="flex items-center justify-between w-full gap-3">
-        <Button
-          :label="t('DIALOG.BUTTONS.CANCEL')"
-          variant="link"
-          type="reset"
-          class="h-10 hover:!no-underline hover:text-n-brand"
-          @click="closeDialog"
-        />
-        <Button
-          :label="t('COMPANIES.CREATE.ACTIONS.SAVE')"
-          color="blue"
-          type="submit"
-          :disabled="isFormInvalid || isLoading"
-          :is-loading="isLoading"
-        />
-      </div>
-    </template>
-  </Dialog>
-</template>
@@ -1,354 +0,0 @@
-<script setup>
-import { computed, ref } from 'vue';
-import { useI18n } from 'vue-i18n';
-import { useRoute, useRouter } from 'vue-router';
-import { debounce } from '@chatwoot/utils';
-
-import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
-import Button from 'dashboard/components-next/button/Button.vue';
-import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
-import PaginationFooter from 'dashboard/components-next/pagination/PaginationFooter.vue';
-
-const props = defineProps({
-  company: {
-    type: Object,
-    default: () => ({}),
-  },
-  contacts: {
-    type: Array,
-    default: () => [],
-  },
-  meta: {
-    type: Object,
-    default: () => ({}),
-  },
-  isLoading: {
-    type: Boolean,
-    default: false,
-  },
-  isBusy: {
-    type: Boolean,
-    default: false,
-  },
-  searchResults: {
-    type: Array,
-    default: () => [],
-  },
-  isSearching: {
-    type: Boolean,
-    default: false,
-  },
-  selectedContact: {
-    type: Object,
-    default: null,
-  },
-});
-
-const emit = defineEmits([
-  'cancelContactSelection',
-  'confirmContactSelection',
-  'removeContact',
-  'search',
-  'selectContact',
-  'update:currentPage',
-]);
-
-const route = useRoute();
-const router = useRouter();
-const { t } = useI18n();
-
-const selectedContactId = ref(null);
-const searchQuery = ref('');
-
-const hasContacts = computed(() => props.contacts.length > 0);
-const currentPage = computed(() => Number(props.meta?.page || 1));
-const totalContacts = computed(() => Number(props.meta?.totalCount || 0));
-const linkedContactIds = computed(
-  () => new Set(props.contacts.map(contact => Number(contact.id)))
-);
-const showPaginationFooter = computed(
-  () => hasContacts.value && totalContacts.value > props.contacts.length
-);
-
-const openContact = contactId => {
-  router.push({
-    name: 'contacts_edit',
-    params: {
-      accountId: route.params.accountId,
-      contactId,
-    },
-  });
-};
-
-const contactMeta = contact =>
-  [contact.email, contact.phoneNumber].filter(Boolean).join(' • ');
-
-const contactName = contact =>
-  contact.name || t('COMPANIES.DETAIL.CONTACTS.UNNAMED_CONTACT');
-
-const contactOptions = computed(() =>
-  props.searchResults
-    .filter(
-      contact =>
-        !contact.linkedToCurrentCompany &&
-        !linkedContactIds.value.has(Number(contact.id))
-    )
-    .map(contact => ({
-      value: contact.id,
-      label: [contactName(contact), contact.email, contact.phoneNumber]
-        .filter(Boolean)
-        .join(' · '),
-    }))
-);
-
-const emptyState = computed(() => {
-  if (props.isSearching) {
-    return t('COMPANIES.DETAIL.CONTACTS.LOADING');
-  }
-
-  return searchQuery.value.trim()
-    ? t('COMPANIES.DETAIL.CONTACTS.DIALOGS.ADD.EMPTY')
-    : t('COMPANIES.DETAIL.CONTACTS.DIALOGS.ADD.INITIAL');
-});
-
-const selectedContactName = computed(() =>
-  props.selectedContact ? contactName(props.selectedContact) : ''
-);
-
-const selectedContactMeta = computed(() =>
-  props.selectedContact ? contactMeta(props.selectedContact) : ''
-);
-
-const selectedContactCompanyName = computed(
-  () => props.selectedContact?.company?.name || ''
-);
-
-const summaryRows = computed(() => [
-  {
-    key: 'company',
-    label: t('COMPANIES.DETAIL.CONTACTS.DIALOGS.ADD.COMPANY_LABEL'),
-    avatarName: props.company.name || t('COMPANIES.UNNAMED'),
-    avatarSrc: props.company.avatarUrl,
-    primary: props.company.name || t('COMPANIES.UNNAMED'),
-    secondary: props.company.domain,
-  },
-  {
-    key: 'contact',
-    label: t('COMPANIES.DETAIL.CONTACTS.DIALOGS.ADD.CONTACT_LABEL'),
-    badge: selectedContactCompanyName.value
-      ? t('COMPANIES.DETAIL.CONTACTS.DIALOGS.ADD.CURRENT_COMPANY', {
-          companyName: selectedContactCompanyName.value,
-        })
-      : '',
-    avatarName: selectedContactName.value,
-    avatarSrc: props.selectedContact?.thumbnail,
-    primary: selectedContactName.value,
-    secondary: selectedContactMeta.value,
-  },
-]);
-
-const debouncedSearch = debounce(query => {
-  emit('search', query);
-}, 300);
-
-const handleSearch = query => {
-  searchQuery.value = query;
-  debouncedSearch(query.trim());
-};
-
-const handleContactSelect = contactId => {
-  const selectedContact = props.searchResults.find(
-    contact => contact.id === Number(contactId)
-  );
-
-  selectedContactId.value = null;
-  if (selectedContact) {
-    emit('selectContact', selectedContact);
-  }
-};
-</script>
-
-<template>
-  <div class="flex flex-col gap-6 px-6 pb-8">
-    <div v-if="!selectedContact" class="flex flex-col gap-4">
-      <div class="flex flex-col gap-2">
-        <label class="text-base text-n-slate-12">
-          {{ t('COMPANIES.DETAIL.CONTACTS.ACTIONS.ADD') }}
-        </label>
-        <span class="text-sm text-n-slate-11">
-          {{ t('COMPANIES.DETAIL.CONTACTS.DIALOGS.ADD.DESCRIPTION') }}
-        </span>
-      </div>
-      <ComboBox
-        use-api-results
-        :model-value="selectedContactId"
-        :options="contactOptions"
-        :disabled="isBusy"
-        :empty-state="emptyState"
-        :search-placeholder="
-          t('COMPANIES.DETAIL.CONTACTS.DIALOGS.ADD.SEARCH_PLACEHOLDER')
-        "
-        :placeholder="t('COMPANIES.DETAIL.CONTACTS.ACTIONS.ADD')"
-        class="[&>div>button]:bg-n-alpha-black2"
-        @search="handleSearch"
-        @update:model-value="handleContactSelect"
-      />
-    </div>
-
-    <div v-else class="flex flex-col gap-4">
-      <div class="flex flex-col gap-2">
-        <label class="text-base text-n-slate-12">
-          {{ t('COMPANIES.DETAIL.CONTACTS.DIALOGS.ADD.CONFIRM_TITLE') }}
-        </label>
-        <span class="text-sm text-n-slate-11">
-          {{ t('COMPANIES.DETAIL.CONTACTS.DIALOGS.ADD.CONFIRM_DESCRIPTION') }}
-        </span>
-      </div>
-
-      <div class="flex flex-col gap-4">
-        <div
-          v-for="row in summaryRows"
-          :key="row.key"
-          class="flex flex-col gap-2"
-        >
-          <div class="flex items-center justify-between h-5 gap-2">
-            <label class="text-sm text-n-slate-12">
-              {{ row.label }}
-            </label>
-            <span
-              v-if="row.badge"
-              class="px-2 py-0.5 text-xs rounded-md text-n-amber-11 bg-n-alpha-2"
-            >
-              {{ row.badge }}
-            </span>
-          </div>
-
-          <div
-            class="border border-n-strong h-[60px] gap-2 flex items-center rounded-xl p-3"
-          >
-            <Avatar
-              :name="row.avatarName"
-              :src="row.avatarSrc"
-              :size="32"
-              rounded-full
-              hide-offline-status
-            />
-            <div class="flex flex-col w-full min-w-0 gap-1">
-              <span
-                class="text-sm leading-4 font-medium truncate text-n-slate-12"
-              >
-                {{ row.primary }}
-              </span>
-              <span
-                v-if="row.secondary"
-                class="text-sm leading-4 truncate text-n-slate-11"
-              >
-                {{ row.secondary }}
-              </span>
-            </div>
-          </div>
-        </div>
-      </div>
-
-      <div class="flex items-center justify-between gap-3 mt-2">
-        <Button
-          variant="faded"
-          color="slate"
-          :label="t('COMPANIES.DETAIL.CONTACTS.DIALOGS.ADD.CANCEL')"
-          class="w-full bg-n-alpha-2 text-n-blue-11 hover:bg-n-alpha-3"
-          :disabled="isBusy"
-          @click="emit('cancelContactSelection')"
-        />
-        <Button
-          :label="t('COMPANIES.DETAIL.CONTACTS.DIALOGS.ADD.ADD')"
-          class="w-full"
-          :is-loading="isBusy"
-          :disabled="isBusy"
-          @click="emit('confirmContactSelection')"
-        />
-      </div>
-    </div>
-
-    <div class="flex flex-col gap-3">
-      <div class="flex items-center justify-between gap-3">
-        <h4 class="text-sm font-medium text-n-slate-12">
-          {{ t('COMPANIES.DETAIL.SIDEBAR.TABS.CONTACTS') }}
-        </h4>
-        <span v-if="hasContacts" class="text-xs tabular-nums text-n-slate-11">
-          {{ t('COMPANIES.CONTACTS_COUNT', { n: totalContacts }) }}
-        </span>
-      </div>
-
-      <div
-        v-if="isLoading && !hasContacts"
-        class="py-8 text-sm text-center rounded-xl border border-dashed border-n-weak text-n-slate-11"
-      >
-        {{ t('COMPANIES.DETAIL.CONTACTS.LOADING') }}
-      </div>
-
-      <div
-        v-else-if="!hasContacts"
-        class="py-8 px-4 text-sm text-center rounded-xl border border-dashed border-n-strong text-n-slate-11"
-      >
-        {{ t('COMPANIES.DETAIL.CONTACTS.EMPTY') }}
-      </div>
-
-      <div v-else class="flex flex-col divide-y divide-n-weak">
-        <div
-          v-for="contact in contacts"
-          :key="contact.id"
-          class="flex items-center gap-2 py-3 group/contact"
-        >
-          <button
-            type="button"
-            class="flex items-center flex-1 min-w-0 !p-0 gap-3 text-start rounded-lg transition-colors text-n-slate-12 hover:text-n-blue-11 focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-n-brand focus-visible:ring-offset-2 focus-visible:ring-offset-n-background"
-            @click="openContact(contact.id)"
-          >
-            <Avatar
-              :name="contactName(contact)"
-              :src="contact.thumbnail"
-              :size="32"
-              rounded-full
-              hide-offline-status
-            />
-            <div class="min-w-0 space-y-0.5">
-              <span
-                class="text-sm font-medium leading-5 truncate text-n-slate-12"
-              >
-                {{ contactName(contact) }}
-              </span>
-              <p
-                v-if="contactMeta(contact)"
-                class="text-sm leading-5 truncate text-n-slate-11"
-              >
-                {{ contactMeta(contact) }}
-              </p>
-            </div>
-          </button>
-
-          <Button
-            icon="i-lucide-unlink"
-            color="slate"
-            variant="ghost"
-            size="xs"
-            class="shrink-0 opacity-70 transition-opacity sm:opacity-0 sm:group-hover/contact:opacity-100 sm:focus-visible:opacity-100"
-            :disabled="isBusy"
-            :title="t('COMPANIES.DETAIL.CONTACTS.ACTIONS.REMOVE')"
-            :aria-label="t('COMPANIES.DETAIL.CONTACTS.ACTIONS.REMOVE')"
-            @click.stop="emit('removeContact', contact.id)"
-          />
-        </div>
-      </div>
-
-      <PaginationFooter
-        v-if="showPaginationFooter"
-        current-page-info="CONTACTS_LAYOUT.PAGINATION_FOOTER.SHOWING"
-        :current-page="currentPage"
-        :total-items="totalContacts"
-        :items-per-page="15"
-        class="!px-0 before:hidden bg-transparent"
-        @update:current-page="emit('update:currentPage', $event)"
-      />
-    </div>
-  </div>
-</template>
@@ -1,94 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import { useI18n } from 'vue-i18n';
-import { useAlert } from 'dashboard/composables';
-import { useCompaniesStore } from 'dashboard/stores/companies';
-
-import ListAttribute from 'dashboard/components-next/CustomAttributes/ListAttribute.vue';
-import CheckboxAttribute from 'dashboard/components-next/CustomAttributes/CheckboxAttribute.vue';
-import DateAttribute from 'dashboard/components-next/CustomAttributes/DateAttribute.vue';
-import OtherAttribute from 'dashboard/components-next/CustomAttributes/OtherAttribute.vue';
-
-const props = defineProps({
-  companyId: {
-    type: Number,
-    required: true,
-  },
-  attribute: {
-    type: Object,
-    required: true,
-  },
-  isEditingView: {
-    type: Boolean,
-    default: false,
-  },
-});
-
-const companiesStore = useCompaniesStore();
-const { t } = useI18n();
-
-const handleDelete = async () => {
-  try {
-    await companiesStore.deleteCustomAttributes({
-      id: props.companyId,
-      customAttributes: [props.attribute.attributeKey],
-    });
-    useAlert(t('COMPANIES.DETAIL.ATTRIBUTES.MESSAGES.DELETE_SUCCESS'));
-  } catch (error) {
-    useAlert(
-      error?.response?.message ||
-        t('COMPANIES.DETAIL.ATTRIBUTES.MESSAGES.DELETE_ERROR')
-    );
-  }
-};
-
-const handleUpdate = async value => {
-  try {
-    await companiesStore.update({
-      id: props.companyId,
-      customAttributes: {
-        [props.attribute.attributeKey]: value,
-      },
-    });
-    useAlert(t('COMPANIES.DETAIL.ATTRIBUTES.MESSAGES.UPDATE_SUCCESS'));
-  } catch (error) {
-    useAlert(
-      error?.response?.message ||
-        t('COMPANIES.DETAIL.ATTRIBUTES.MESSAGES.UPDATE_ERROR')
-    );
-  }
-};
-
-const componentMap = {
-  list: ListAttribute,
-  checkbox: CheckboxAttribute,
-  date: DateAttribute,
-  default: OtherAttribute,
-};
-
-const CurrentAttributeComponent = computed(
-  () =>
-    componentMap[props.attribute.attributeDisplayType] || componentMap.default
-);
-</script>
-
-<template>
-  <div
-    class="grid grid-cols-[140px,1fr] group/attribute items-center w-full gap-2"
-    :class="isEditingView ? 'min-h-10' : 'min-h-11'"
-  >
-    <div class="flex items-center justify-between truncate">
-      <span class="text-sm font-medium truncate text-n-slate-12">
-        {{ attribute.attributeDisplayName }}
-      </span>
-    </div>
-
-    <component
-      :is="CurrentAttributeComponent"
-      :attribute="attribute"
-      :is-editing-view="isEditingView"
-      @update="handleUpdate"
-      @delete="handleDelete"
-    />
-  </div>
-</template>
@@ -1,142 +0,0 @@
-<script setup>
-import { computed, onMounted, ref } from 'vue';
-import { useI18n } from 'vue-i18n';
-import { useMapGetter, useStore } from 'dashboard/composables/store';
-
-import CompanyCustomAttributeItem from 'dashboard/components-next/Companies/CompanyDetail/CompanyCustomAttributeItem.vue';
-
-const props = defineProps({
-  company: {
-    type: Object,
-    default: () => ({}),
-  },
-});
-
-const { t } = useI18n();
-const store = useStore();
-
-const searchQuery = ref('');
-const companyAttributes = useMapGetter('attributes/getCompanyAttributes');
-
-const customAttributes = computed(() => props.company?.customAttributes || {});
-const hasCompanyAttributes = computed(
-  () => companyAttributes.value?.length > 0
-);
-
-const processCompanyAttributes = (
-  attributes,
-  attributeValues,
-  filterCondition
-) => {
-  if (!attributes.length) {
-    return [];
-  }
-
-  return attributes.reduce((result, attribute) => {
-    const { attributeKey } = attribute;
-
-    if (filterCondition(attributeKey, attributeValues)) {
-      result.push({
-        ...attribute,
-        value: attributeValues[attributeKey] ?? '',
-      });
-    }
-
-    return result;
-  }, []);
-};
-
-const usedAttributes = computed(() =>
-  processCompanyAttributes(
-    companyAttributes.value,
-    customAttributes.value,
-    (key, values) => key in values
-  )
-);
-
-const unusedAttributes = computed(() =>
-  processCompanyAttributes(
-    companyAttributes.value,
-    customAttributes.value,
-    (key, values) => !(key in values)
-  )
-);
-
-const filteredUnusedAttributes = computed(() =>
-  unusedAttributes.value.filter(attribute =>
-    attribute.attributeDisplayName
-      .toLowerCase()
-      .includes(searchQuery.value.toLowerCase())
-  )
-);
-
-const unusedAttributesCount = computed(() => unusedAttributes.value.length);
-const hasNoUnusedAttributes = computed(() => unusedAttributesCount.value === 0);
-const hasNoUsedAttributes = computed(() => usedAttributes.value.length === 0);
-
-onMounted(() => {
-  store.dispatch('attributes/get');
-});
-</script>
-
-<template>
-  <div v-if="hasCompanyAttributes" class="flex flex-col gap-6 px-6 py-6">
-    <div v-if="!hasNoUsedAttributes" class="flex flex-col gap-2">
-      <CompanyCustomAttributeItem
-        v-for="attribute in usedAttributes"
-        :key="`${company.id}-${attribute.id}`"
-        is-editing-view
-        :company-id="company.id"
-        :attribute="attribute"
-      />
-    </div>
-
-    <div v-if="!hasNoUnusedAttributes" class="flex items-center gap-3">
-      <div class="flex-1 h-px bg-n-slate-5" />
-      <span class="text-sm font-medium text-n-slate-10">
-        {{
-          t('COMPANIES.DETAIL.ATTRIBUTES.UNUSED_ATTRIBUTES', {
-            count: unusedAttributesCount,
-          })
-        }}
-      </span>
-      <div class="flex-1 h-px bg-n-slate-5" />
-    </div>
-
-    <div class="flex flex-col gap-3">
-      <div v-if="!hasNoUnusedAttributes" class="relative">
-        <span
-          class="absolute i-lucide-search size-3.5 top-2 ltr:left-3 rtl:right-3"
-        />
-        <input
-          v-model="searchQuery"
-          type="search"
-          :placeholder="t('COMPANIES.DETAIL.ATTRIBUTES.SEARCH_PLACEHOLDER')"
-          class="w-full h-8 py-2 pl-10 pr-2 text-sm reset-base outline-none border-none rounded-lg bg-n-alpha-black2 dark:bg-n-solid-1 text-n-slate-12"
-        />
-      </div>
-
-      <div
-        v-if="filteredUnusedAttributes.length === 0 && !hasNoUnusedAttributes"
-        class="flex items-center justify-start h-11"
-      >
-        <p class="text-sm text-n-slate-11">
-          {{ t('COMPANIES.DETAIL.ATTRIBUTES.NO_ATTRIBUTES') }}
-        </p>
-      </div>
-
-      <div v-if="!hasNoUnusedAttributes" class="flex flex-col gap-2">
-        <CompanyCustomAttributeItem
-          v-for="attribute in filteredUnusedAttributes"
-          :key="`${company.id}-${attribute.id}`"
-          :company-id="company.id"
-          :attribute="attribute"
-        />
-      </div>
-    </div>
-  </div>
-
-  <p v-else class="px-6 py-10 text-sm leading-6 text-center text-n-slate-11">
-    {{ t('COMPANIES.DETAIL.ATTRIBUTES.EMPTY_STATE') }}
-  </p>
-</template>
@@ -1,67 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import { useI18n } from 'vue-i18n';
-import { useMapGetter } from 'dashboard/composables/store';
-
-import ConversationCard from 'dashboard/components-next/Conversation/ConversationCard/ConversationCard.vue';
-import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
-
-defineProps({
-  conversations: {
-    type: Array,
-    default: () => [],
-  },
-  isLoading: {
-    type: Boolean,
-    default: false,
-  },
-});
-
-const { t } = useI18n();
-const contactsById = useMapGetter('contacts/getContactById');
-const stateInbox = useMapGetter('inboxes/getInboxById');
-const accountLabels = useMapGetter('labels/getLabels');
-
-const accountLabelsValue = computed(() => accountLabels.value);
-const conversationContact = conversation => {
-  const sender = conversation.meta?.sender || {};
-  const contact = contactsById.value(sender.id);
-  return contact.id ? contact : sender;
-};
-const conversationInbox = conversation =>
-  stateInbox.value(conversation.inboxId) || {
-    name: '',
-    channelType: conversation.meta?.channel,
-  };
-</script>
-
-<template>
-  <div
-    v-if="isLoading"
-    class="flex items-center justify-center py-10 text-n-slate-11"
-  >
-    <Spinner />
-  </div>
-
-  <div
-    v-else-if="conversations.length > 0"
-    class="px-6 divide-y divide-n-strong [&>*:hover]:!border-y-transparent [&>*:hover+*]:!border-t-transparent"
-  >
-    <ConversationCard
-      v-for="conversation in conversations"
-      :key="conversation.id"
-      :conversation="conversation"
-      :contact="conversationContact(conversation)"
-      :state-inbox="conversationInbox(conversation)"
-      :account-labels="accountLabelsValue"
-      class="rounded-none hover:rounded-xl hover:bg-n-alpha-1 dark:hover:bg-n-alpha-3"
-    />
-  </div>
-
-  <p
-    v-else
-    class="py-8 px-4 mx-6 text-sm text-center rounded-xl border border-dashed border-n-strong text-n-slate-11"
-  >
-    {{ t('COMPANIES.DETAIL.HISTORY.EMPTY') }}
-  </p>
-</template>
@@ -1,114 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import { useI18n } from 'vue-i18n';
-import { useRoute, useRouter } from 'vue-router';
-import { useMapGetter } from 'dashboard/composables/store';
-import { dynamicTime } from 'shared/helpers/timeHelper';
-import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
-
-import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
-import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
-
-const props = defineProps({
-  notes: {
-    type: Array,
-    default: () => [],
-  },
-  isLoading: {
-    type: Boolean,
-    default: false,
-  },
-});
-
-const route = useRoute();
-const router = useRouter();
-const { t } = useI18n();
-const { formatMessage } = useMessageFormatter();
-const currentUser = useMapGetter('getCurrentUser');
-
-const hasNotes = computed(() => props.notes.length > 0);
-
-const contactName = contact =>
-  contact?.name || t('COMPANIES.DETAIL.CONTACTS.UNNAMED_CONTACT');
-
-const getWrittenBy = note => {
-  const isCurrentUser = note?.user?.id === currentUser.value.id;
-  return isCurrentUser
-    ? t('CONTACTS_LAYOUT.SIDEBAR.NOTES.YOU')
-    : note?.user?.name || 'Bot';
-};
-
-const openContact = contactId => {
-  router.push({
-    name: 'contacts_edit',
-    params: {
-      accountId: route.params.accountId,
-      contactId,
-    },
-  });
-};
-</script>
-
-<template>
-  <div v-if="hasNotes" class="flex flex-col px-6">
-    <div class="flex flex-col divide-y divide-n-strong">
-      <div
-        v-for="note in notes"
-        :key="note.id"
-        class="flex flex-col gap-2 py-4 group/note"
-      >
-        <div class="flex items-center gap-1.5 min-w-0">
-          <Avatar
-            :name="contactName(note.contact)"
-            :src="note.contact?.thumbnail"
-            :size="16"
-            rounded-full
-            hide-offline-status
-          />
-          <div
-            class="flex items-center justify-between min-w-0 gap-1 w-full text-sm text-n-slate-11"
-          >
-            <button
-              type="button"
-              class="min-w-0 font-medium truncate text-start text-n-slate-12 hover:text-n-blue-11 p-0"
-              @click="openContact(note.contact.id)"
-            >
-              {{ contactName(note.contact) }}
-            </button>
-            <div class="min-w-0 truncate">
-              <span
-                class="inline-flex items-center gap-1 text-sm text-n-slate-10"
-              >
-                <span class="font-medium text-n-slate-11">
-                  {{ getWrittenBy(note) }}
-                </span>
-                {{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.WROTE') }}
-                <span class="font-medium text-n-slate-11">
-                  {{ dynamicTime(note.createdAt) }}
-                </span>
-              </span>
-            </div>
-          </div>
-        </div>
-        <p
-          v-dompurify-html="formatMessage(note.content || '')"
-          class="mb-0 prose-sm prose-p:text-sm prose-p:leading-relaxed prose-p:mb-1 prose-p:mt-0 prose-ul:mb-1 prose-ul:mt-0 text-n-slate-12"
-        />
-      </div>
-    </div>
-  </div>
-
-  <div
-    v-else-if="isLoading"
-    class="flex items-center justify-center py-10 text-n-slate-11"
-  >
-    <Spinner />
-  </div>
-
-  <p
-    v-else
-    class="py-8 mx-6 px-4 text-sm text-center rounded-xl border border-dashed border-n-strong text-n-slate-11"
-  >
-    {{ t('COMPANIES.DETAIL.NOTES.EMPTY') }}
-  </p>
-</template>
@@ -1,203 +0,0 @@
-<script setup>
-import { computed, reactive, ref, watch } from 'vue';
-import { useI18n } from 'vue-i18n';
-import { useAlert } from 'dashboard/composables';
-import { dynamicTime } from 'shared/helpers/timeHelper';
-
-import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
-import Button from 'dashboard/components-next/button/Button.vue';
-import Input from 'dashboard/components-next/input/Input.vue';
-import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
-import { useCompaniesStore } from 'dashboard/stores/companies';
-
-const props = defineProps({
-  company: { type: Object, default: () => ({}) },
-  isLoading: { type: Boolean, default: false },
-});
-
-const { t } = useI18n();
-const companiesStore = useCompaniesStore();
-
-const form = reactive({ name: '', domain: '', description: '' });
-const avatarPreviewUrl = ref('');
-const isUploadingAvatar = ref(false);
-
-const uiFlags = computed(() => companiesStore.getUIFlags);
-const isUpdating = computed(() => uiFlags.value.updatingItem);
-const isAvatarBusy = computed(
-  () =>
-    isUploadingAvatar.value || uiFlags.value.deletingAvatar || isUpdating.value
-);
-
-const displayName = computed(
-  () => props.company?.name || t('COMPANIES.UNNAMED')
-);
-const avatarSource = computed(
-  () => avatarPreviewUrl.value || props.company?.avatarUrl || ''
-);
-const isFormInvalid = computed(() => !form.name.trim());
-const hasChanges = computed(
-  () =>
-    form.name.trim() !== (props.company?.name || '').trim() ||
-    form.domain.trim() !== (props.company?.domain || '').trim() ||
-    form.description.trim() !== (props.company?.description || '').trim()
-);
-
-const summary = computed(() => {
-  const { createdAt, lastActivityAt } = props.company || {};
-  return [
-    createdAt &&
-      t('COMPANIES.DETAIL.PROFILE.CREATED_AT', {
-        date: dynamicTime(createdAt),
-      }),
-    lastActivityAt &&
-      t('COMPANIES.DETAIL.PROFILE.LAST_ACTIVE', {
-        date: dynamicTime(lastActivityAt),
-      }),
-  ]
-    .filter(Boolean)
-    .join(' • ');
-});
-
-const syncForm = company => {
-  form.name = company?.name || '';
-  form.domain = company?.domain || '';
-  form.description = company?.description || '';
-};
-
-const isCurrentCompany = companyId => Number(props.company?.id) === companyId;
-
-watch(
-  () => [
-    props.company?.id,
-    props.company?.name,
-    props.company?.domain,
-    props.company?.description,
-    props.company?.avatarUrl,
-  ],
-  () => {
-    avatarPreviewUrl.value = '';
-    syncForm(props.company);
-  },
-  { immediate: true }
-);
-
-const handleAvatarUpload = async ({ file, url }) => {
-  avatarPreviewUrl.value = url;
-  isUploadingAvatar.value = true;
-  try {
-    await companiesStore.update({ id: props.company.id, avatar: file });
-    useAlert(t('COMPANIES.DETAIL.AVATAR.UPLOAD_SUCCESS'));
-  } catch {
-    avatarPreviewUrl.value = '';
-    useAlert(t('COMPANIES.DETAIL.AVATAR.UPLOAD_ERROR'));
-  } finally {
-    isUploadingAvatar.value = false;
-  }
-};
-
-const handleAvatarDelete = async () => {
-  try {
-    await companiesStore.deleteCompanyAvatar(props.company.id);
-    avatarPreviewUrl.value = '';
-    useAlert(t('COMPANIES.DETAIL.AVATAR.DELETE_SUCCESS'));
-  } catch {
-    useAlert(t('COMPANIES.DETAIL.AVATAR.DELETE_ERROR'));
-  }
-};
-
-const handleUpdateCompany = async () => {
-  const companyId = Number(props.company.id);
-
-  try {
-    const updated = await companiesStore.update({
-      id: companyId,
-      name: form.name.trim(),
-      domain: form.domain.trim() || null,
-      description: form.description.trim() || null,
-    });
-    if (!isCurrentCompany(companyId)) return;
-
-    syncForm(updated);
-    useAlert(t('COMPANIES.DETAIL.PROFILE.MESSAGES.UPDATE_SUCCESS'));
-  } catch {
-    if (!isCurrentCompany(companyId)) return;
-
-    syncForm(props.company);
-    useAlert(t('COMPANIES.DETAIL.PROFILE.MESSAGES.UPDATE_ERROR'));
-  }
-};
-</script>
-
-<template>
-  <div v-if="isLoading && !company?.id" class="text-sm text-n-slate-11">
-    {{ t('COMPANIES.DETAIL.LOADING') }}
-  </div>
-
-  <div v-else-if="company?.id" class="flex flex-col items-start gap-8 pb-6">
-    <div class="flex flex-col items-start gap-3">
-      <Avatar
-        :name="displayName"
-        :src="avatarSource"
-        :size="72"
-        :allow-upload="!isAvatarBusy"
-        rounded-full
-        hide-offline-status
-        @upload="handleAvatarUpload"
-        @delete="handleAvatarDelete"
-      />
-
-      <div class="flex flex-col gap-1">
-        <h3 class="text-base font-medium text-n-slate-12">
-          {{ displayName }}
-        </h3>
-        <span class="text-sm leading-6 text-n-slate-11">{{ summary }}</span>
-        <p
-          v-if="isUploadingAvatar || uiFlags.deletingAvatar"
-          class="text-sm text-n-slate-11"
-        >
-          {{ t('COMPANIES.DETAIL.AVATAR.UPDATING') }}
-        </p>
-      </div>
-    </div>
-
-    <div class="flex flex-col items-start w-full gap-6">
-      <span class="py-1 text-sm font-medium text-n-slate-12">
-        {{ t('COMPANIES.DETAIL.PROFILE.TITLE') }}
-      </span>
-
-      <div class="grid w-full gap-4 sm:grid-cols-2">
-        <Input
-          v-model="form.name"
-          :placeholder="t('COMPANIES.DETAIL.PROFILE.FIELDS.NAME')"
-          :disabled="isUpdating"
-          custom-input-class="h-8 !pt-1 !pb-1"
-        />
-        <Input
-          v-model="form.domain"
-          :placeholder="t('COMPANIES.DETAIL.PROFILE.FIELDS.DOMAIN')"
-          :disabled="isUpdating"
-          custom-input-class="h-8 !pt-1 !pb-1"
-        />
-      </div>
-
-      <TextArea
-        v-model="form.description"
-        :placeholder="t('COMPANIES.DETAIL.PROFILE.DESCRIPTION_PLACEHOLDER')"
-        :disabled="isUpdating"
-        :max-length="280"
-        class="w-full"
-        show-character-count
-        auto-height
-      />
-
-      <Button
-        :label="t('COMPANIES.DETAIL.PROFILE.ACTIONS.SAVE')"
-        size="sm"
-        :is-loading="isUpdating"
-        :disabled="isUpdating || isFormInvalid || !hasChanges"
-        @click="handleUpdateCompany"
-      />
-    </div>
-  </div>
-</template>
@@ -1,45 +0,0 @@
-<script setup>
-import { computed, ref } from 'vue';
-import { useI18n } from 'vue-i18n';
-
-import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
-
-const props = defineProps({
-  company: {
-    type: Object,
-    default: () => ({}),
-  },
-  isLoading: {
-    type: Boolean,
-    default: false,
-  },
-});
-
-const emit = defineEmits(['confirm']);
-
-const { t } = useI18n();
-
-const dialogRef = ref(null);
-
-const description = computed(() =>
-  props.company?.name
-    ? t('COMPANIES.DETAIL.DELETE.DESCRIPTION_WITH_NAME', {
-        companyName: props.company.name,
-      })
-    : t('COMPANIES.DETAIL.DELETE.DESCRIPTION')
-);
-
-defineExpose({ dialogRef });
-</script>
-
-<template>
-  <Dialog
-    ref="dialogRef"
-    type="alert"
-    :title="t('COMPANIES.DETAIL.DELETE.TITLE')"
-    :description="description"
-    :confirm-button-label="t('COMPANIES.DETAIL.DELETE.CONFIRM')"
-    :is-loading="isLoading"
-    @confirm="emit('confirm')"
-  />
-</template>
@@ -51,6 +51,7 @@ const isFormInvalid = computed(() => contactsFormRef.value?.isFormInvalid);

 const countriesMap = computed(() => {
  return countries.reduce((acc, country) => {
+    acc[country.code] = country;
    acc[country.id] = country;
    return acc;
  }, {});
@@ -32,7 +32,7 @@ const emit = defineEmits([
 </script>

 <template>
-  <header class="sticky top-0 z-20 px-6">
+  <header class="sticky top-0 z-10 px-6">
    <div
      class="flex items-start sm:items-center justify-between w-full py-6 gap-2 mx-auto max-w-5xl"
    >
@@ -105,7 +105,7 @@ const handleOrderChange = value => {
    <div
      v-if="isMenuOpen"
      v-on-clickaway="() => (isMenuOpen = false)"
-      class="absolute top-full mt-1 ltr:-right-32 rtl:-left-32 sm:ltr:right-0 sm:rtl:left-0 flex flex-col gap-4 bg-n-alpha-3 backdrop-blur-[100px] border border-n-weak w-72 rounded-xl p-4 z-50"
+      class="absolute top-full mt-1 ltr:-right-32 rtl:-left-32 sm:ltr:right-0 sm:rtl:left-0 flex flex-col gap-4 bg-n-alpha-3 backdrop-blur-[100px] border border-n-weak w-72 rounded-xl p-4"
    >
      <div class="flex items-center justify-between gap-2">
        <span class="text-sm text-n-slate-12">
@@ -3,20 +3,10 @@ import { computed, ref, useAttrs } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { useRoute, useRouter } from 'vue-router';
 import { useMapGetter, useStore } from 'dashboard/composables/store';
-import {
-  isVoiceCallEnabled,
-  getVoiceCallProvider,
-  VOICE_CALL_PROVIDERS,
-} from 'dashboard/helper/inbox';
-import {
-  VOICE_CALL_DIRECTION,
-  VOICE_CALL_OUTBOUND_INIT_STATUS,
-} from 'dashboard/components-next/message/constants';
+import { INBOX_TYPES } from 'dashboard/helper/inbox';
 import { useAlert } from 'dashboard/composables';
 import { frontendURL, conversationUrl } from 'dashboard/helper/URLHelper';
 import { useCallsStore } from 'dashboard/stores/calls';
-import { useWhatsappCallSession } from 'dashboard/composables/useWhatsappCallSession';
-import ContactAPI from 'dashboard/api/contacts';

 import Button from 'dashboard/components-next/button/Button.vue';
 import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
@@ -24,9 +14,6 @@ import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
 const props = defineProps({
  phone: { type: String, default: '' },
  contactId: { type: [String, Number], required: true },
-  // When set, the WhatsApp call continues in this conversation (matching the
-  // header button) instead of looking up the contact's most recent one.
-  conversationId: { type: [String, Number], default: null },
  label: { type: String, default: '' },
  icon: { type: [String, Object, Function], default: '' },
  size: { type: String, default: 'sm' },
@@ -43,31 +30,23 @@ const { t } = useI18n();

 const dialogRef = ref(null);

-const callsStore = useCallsStore();
 const inboxesList = useMapGetter('inboxes/getInboxes');
 const contactsUiFlags = useMapGetter('contacts/getUIFlags');

 const voiceInboxes = computed(() =>
-  (inboxesList.value || []).filter(isVoiceCallEnabled)
+  (inboxesList.value || []).filter(
+    inbox => inbox.channel_type === INBOX_TYPES.VOICE
+  )
 );
 const hasVoiceInboxes = computed(() => voiceInboxes.value.length > 0);

+// Unified behavior: hide when no phone
 const shouldRender = computed(() => hasVoiceInboxes.value && !!props.phone);

 const isInitiatingCall = computed(() => {
  return contactsUiFlags.value?.isInitiatingCall || false;
 });

-// Mirror the conversation-header button: block a new call whenever any provider
-// call is already active or ringing, otherwise starting a WhatsApp call here
-// would leave a still-live Twilio (or other) session with no visible control.
-const isCallButtonDisabled = computed(
-  () =>
-    callsStore.hasActiveCall ||
-    callsStore.hasIncomingCall ||
-    isInitiatingCall.value
-);
-
 const navigateToConversation = conversationId => {
  const accountId = route.params.accountId;
  if (conversationId && accountId) {
@@ -81,96 +60,23 @@ const navigateToConversation = conversationId => {
  }
 };

-const whatsappCallSession = useWhatsappCallSession();
-
-// Find the most recent open conversation for this contact in the picked inbox.
-// WhatsApp /initiate is conversation-scoped (unlike Twilio's contact-scoped path).
-// Pass inboxId so the BE applies the filter before the 20-row cap — without it,
-// contacts whose latest WhatsApp conversation falls outside the 20 most recent
-// across all inboxes would be treated as having no conversation.
-const findWhatsappConversationId = async inboxId => {
-  const { data } = await ContactAPI.getConversations(props.contactId, {
-    inboxId,
-  });
-  const conversations = data?.payload || [];
-  const match = [...conversations].sort(
-    (a, b) => (b.last_activity_at || 0) - (a.last_activity_at || 0)
-  )[0];
-  return match?.id || null;
-};
-
-const startWhatsappCall = async (inboxId, conversationIdHint) => {
-  // WhatsApp /initiate is conversation-scoped, so we must hand it a
-  // conversation. Use the caller's hint when given (in-conversation flow);
-  // otherwise pick the most recent one in the inbox.
-  const conversationId =
-    conversationIdHint || (await findWhatsappConversationId(inboxId));
-  if (!conversationId) {
-    useAlert(t('CONTACT_PANEL.CALL_FAILED'));
-    return;
-  }
-
-  const response =
-    await whatsappCallSession.initiateOutboundCall(conversationId);
-  // The composable returns { status: 'locked' } when an init is already in
-  // flight or a call is already active; treat that as a soft no-op rather than
-  // claiming success.
-  if (response?.status === VOICE_CALL_OUTBOUND_INIT_STATUS.LOCKED) return;
-  if (!response?.id) {
-    // Permission template path returns no call id. Mirror the header button and
-    // surface whether the request was just sent or is already pending instead of
-    // claiming the call started. The permission message lands in the
-    // conversation, so still navigate there.
-    const messageKey =
-      response?.status === VOICE_CALL_OUTBOUND_INIT_STATUS.PERMISSION_PENDING
-        ? 'CONTACT_PANEL.WHATSAPP_CALL_PERMISSION_PENDING'
-        : 'CONTACT_PANEL.WHATSAPP_CALL_PERMISSION_REQUESTED';
-    useAlert(t(messageKey));
-    navigateToConversation(conversationId);
-    return;
-  }
-
-  // Stay non-active until the connect cable event arrives — flipping to active
-  // here would start the duration timer before the contact picks up.
-  callsStore.addCall({
-    callSid: response.call_id,
-    callId: response.id,
-    conversationId,
-    inboxId,
-    callDirection: VOICE_CALL_DIRECTION.OUTBOUND,
-    provider: VOICE_CALL_PROVIDERS.WHATSAPP,
-  });
-
-  useAlert(t('CONTACT_PANEL.CALL_INITIATED'));
-  navigateToConversation(conversationId);
-};
-
-const startCall = async (inboxId, conversationIdHint = null) => {
-  if (isCallButtonDisabled.value) return;
-
-  const inbox = (inboxesList.value || []).find(i => i.id === inboxId);
-  if (getVoiceCallProvider(inbox) === VOICE_CALL_PROVIDERS.WHATSAPP) {
-    try {
-      await startWhatsappCall(inboxId, conversationIdHint);
-    } catch (error) {
-      useAlert(error?.message || t('CONTACT_PANEL.CALL_FAILED'));
-    }
-    return;
-  }
+const startCall = async inboxId => {
+  if (isInitiatingCall.value) return;

  try {
    const response = await store.dispatch('contacts/initiateCall', {
      contactId: props.contactId,
      inboxId,
-      conversationId: conversationIdHint,
    });
    const { call_sid: callSid, conversation_id: conversationId } = response;

+    // Add call to store immediately so widget shows
+    const callsStore = useCallsStore();
    callsStore.addCall({
      callSid,
      conversationId,
      inboxId,
-      callDirection: VOICE_CALL_DIRECTION.OUTBOUND,
+      callDirection: 'outbound',
    });

    useAlert(t('CONTACT_PANEL.CALL_INITIATED'));
@@ -182,22 +88,6 @@ const startCall = async (inboxId, conversationIdHint = null) => {
 };

 const onClick = async () => {
-  // In conversation context, only stay in this conversation if its inbox is
-  // itself voice-capable (works the same for Twilio and WhatsApp). For
-  // non-voice channels (email, web, …) fall back to the picker so the call
-  // goes out via a voice inbox.
-  if (props.conversationId) {
-    const conversation = store.getters.getConversationById(
-      props.conversationId
-    );
-    const conversationInbox = (inboxesList.value || []).find(
-      i => i.id === conversation?.inbox_id
-    );
-    if (conversationInbox && isVoiceCallEnabled(conversationInbox)) {
-      await startCall(conversationInbox.id, props.conversationId);
-      return;
-    }
-  }
  if (voiceInboxes.value.length > 1) {
    dialogRef.value?.open();
    return;
@@ -218,7 +108,7 @@ const onPickInbox = async inbox => {
      v-if="shouldRender"
      v-tooltip.top-end="tooltipLabel || null"
      v-bind="attrs"
-      :disabled="isCallButtonDisabled"
+      :disabled="isInitiatingCall"
      :is-loading="isInitiatingCall"
      :label="label"
      :icon="icon"
@@ -35,16 +35,10 @@ const emit = defineEmits([
 const lastMessageInChat = computed(() => getLastMessage(props.chat));
 const showLabelsSection = computed(() => props.chat.labels?.length > 0);

-const voiceCallData = computed(() => {
-  const last = lastMessageInChat.value;
-  if (last?.content_type !== 'voice_call' || !last.call) {
-    return { status: null, direction: null };
-  }
-  return {
-    status: last.call.status,
-    direction: last.call.direction === 'outgoing' ? 'outbound' : 'inbound',
-  };
-});
+const voiceCallData = computed(() => ({
+  status: props.chat.additional_attributes?.call_status,
+  direction: props.chat.additional_attributes?.call_direction,
+}));

 const unreadCount = computed(() => props.chat.unread_count);

@@ -134,7 +134,7 @@ const handleInputUpdate = async () => {
        :message-type="hasError ? 'error' : 'info'"
        autofocus
        custom-input-class="h-8 ltr:rounded-r-none rtl:rounded-l-none"
-        @enter="handleInputUpdate"
+        @keyup.enter="handleInputUpdate"
      />
      <Button
        icon="i-lucide-check"
--- a/Show More
+++ b/Show More
@@ -1 +1 @@
 .14.1
 .13.0