Running version

The system did not detect the delivery errors earlier, resulting in some false positives. The user was not informed when an email failed to be delivered. While we do handle failure status in other channels, we were not able to capture the actual delivery status for the email channel.

This pull request makes the following changes:

- Updated the class EmailReplyWorker to use the deliver_now method instead of deliver_later. This change is made to raise any errors that may occur with the SMTP connection. The errors are then captured and sent to Sentry, and the email is marked as failed. Previously, we did not consider the case of retries in the email channel, so this feature is currently not functioning. So, I have disabled the retry option. We will address this in a follow-up ticket.
- Downgraded the net-smtp gem to version 0.3.4. This change is made to avoid an argument error when using XOAUTH2.

Fixes: https://linear.app/chatwoot/issue/CW-3032/argumenterror-wrong-authentication-type-xoauth2-argumenterror

.circleci/config.yml

@@ -74,7 +74,7 @@ jobs:
           name: yarn
           command: yarn install --frozen-lockfile --cache-folder ~/.cache/yarn
 
-      # Store yarn / webpacker cache
+      # Store yarn cache
       - save_cache:
           key: chatwoot-yarn-{{ .Environment.CACHE_VERSION }}-{{ checksum "yarn.lock" }}
           paths:

.devcontainer/Dockerfile

@@ -2,7 +2,7 @@
 # It has the dependencies already installed so that codespace will boot up fast
 FROM ghcr.io/chatwoot/chatwoot_codespace:latest
 
-# Do the set up required for chatwoot app 
+# Do the set up required for chatwoot app
 WORKDIR /workspace
 COPY . /workspace
 RUN yarn && gem install bundler && bundle install

.devcontainer/Dockerfile.base

@@ -1,10 +1,14 @@
 
-ARG VARIANT=ubuntu-20.04
+ARG VARIANT
-FROM mcr.microsoft.com/vscode/devcontainers/base:${VARIANT}
+
+FROM mcr.microsoft.com/vscode/devcontainers/base:0-${VARIANT}
+
+ARG NODE_VERSION
+ARG RUBY_VERSION
+ARG USER_UID
+ARG USER_GID
 
 # Update args in docker-compose.yaml to set the UID/GID of the "vscode" user.
-ARG USER_UID=1000
-ARG USER_GID=$USER_UID
 RUN if [ "$USER_GID" != "1000" ] || [ "$USER_UID" != "1000" ]; then \
         groupmod --gid $USER_GID vscode \
         && usermod --uid $USER_UID --gid $USER_GID vscode \
@@ -27,10 +31,10 @@ RUN apt-get update && export DEBIAN_FRONTEND=noninteractive \
     tmux \
     zsh \
     git-flow \
-    npm
+    npm \
+    libyaml-dev
 
 # Install rbenv and ruby
-ARG RUBY_VERSION="3.2.2"
 RUN git clone https://github.com/rbenv/rbenv.git ~/.rbenv \
     &&  echo 'export PATH="$HOME/.rbenv/bin:$PATH"' >> ~/.bashrc \
     &&  echo 'eval "$(rbenv init -)"' >> ~/.bashrc
@@ -46,7 +50,7 @@ RUN rbenv install $RUBY_VERSION && \
 RUN curl -L https://github.com/DarthSim/overmind/releases/download/v2.1.0/overmind-v2.1.0-linux-amd64.gz > overmind.gz \
   && gunzip overmind.gz \
   && sudo mv overmind /usr/local/bin \
-  && chmod +x /usr/local/bin/overmind 
+  && chmod +x /usr/local/bin/overmind
 
 
 # Install gh
@@ -56,7 +60,7 @@ RUN curl -fsSL https://cli.github.com/packages/githubcli-archive-keyring.gpg | s
    && sudo apt install gh
 
 
-# Do the set up required for chatwoot app 
+# Do the set up required for chatwoot app
 WORKDIR /workspace
 COPY . /workspace
 
@@ -65,8 +69,7 @@ COPY Gemfile Gemfile.lock ./
 RUN gem install bundler && bundle install
 
 # set up node js
-RUN npm install npm@latest -g && \
+RUN npm install n -g && \
-    npm install n -g && \
+    n $NODE_VERSION
-    n latest
 RUN npm install --global yarn
 RUN yarn

.devcontainer/docker-compose.yml

@@ -1,30 +1,41 @@
 # https://github.com/microsoft/vscode-dev-containers/blob/master/containers/python-3-postgres/.devcontainer/docker-compose.yml
 # https://github.com/microsoft/vscode-dev-containers/blob/master/containers/ruby-rails/.devcontainer/devcontainer.json
-# 
+#
 
 version: '3'
 
 services:
-  app: 
+  base: 
+    build:
+      context: ..
+      dockerfile: .devcontainer/Dockerfile.base
+      args:
+        VARIANT: "ubuntu-22.04"
+        NODE_VERSION: "20.9.0"
+        RUBY_VERSION: "3.2.2"
+        # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
+        USER_UID: "1000"
+        USER_GID: "1000"
+    image: base:latest
+        
+  app:
     build:
       context: ..
       dockerfile: .devcontainer/Dockerfile
       args:
-        # Update 'VARIANT' to pick a Ruby version: https://github.com/microsoft/vscode-dev-containers/tree/main/containers/ruby
+        VARIANT: "ubuntu-22.04"
-        VARIANT: 3
+        NODE_VERSION: "20.9.0"
-        # [Choice] Install Node.js
+        RUBY_VERSION: "3.2.2"
-        INSTALL_NODE: "true"
-        NODE_VERSION: "lts/*"
         # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
-        USER_UID: 1000
+        USER_UID: "1000"
-        USER_GID: 1000
+        USER_GID: "1000"
 
     volumes:
       - ..:/workspace:cached
-  
+
     # Overrides default command so things don't shut down after the process ends.
     command: sleep infinity
-    
+
     # Runs app on the same network as the database container, allows "forwardPorts" in devcontainer.json function.
     network_mode: service:db
 
@@ -49,8 +60,7 @@ services:
     restart: unless-stopped
     image: mailhog/mailhog
     network_mode: service:db
-  
+
 volumes:
   postgres-data:
   redis-data:
-  

.devcontainer/scripts/setup.sh

@@ -3,10 +3,10 @@ sed -i -e '/REDIS_URL/ s/=.*/=redis:\/\/localhost:6379/' .env
 sed -i -e '/POSTGRES_HOST/ s/=.*/=localhost/' .env
 sed -i -e '/SMTP_ADDRESS/ s/=.*/=localhost/' .env
 sed -i -e "/FRONTEND_URL/ s/=.*/=https:\/\/$CODESPACE_NAME-3000.githubpreview.dev/" .env
-sed -i -e "/WEBPACKER_DEV_SERVER_PUBLIC/ s/=.*/=https:\/\/$CODESPACE_NAME-3035.githubpreview.dev/" .env
+sed -i -e "/DEV_SERVER_PUBLIC/ s/=.*/=https:\/\/$CODESPACE_NAME-3035.githubpreview.dev/" .env
-# uncomment the webpacker env variable
+# uncomment the dev server env variable
-sed -i -e '/WEBPACKER_DEV_SERVER_PUBLIC/s/^# //' .env
+sed -i -e '/DEV_SERVER_PUBLIC/s/^# //' .env
-# fix the error with webpacker
+# fix the error with dev server
 echo 'export NODE_OPTIONS=--openssl-legacy-provider' >> ~/.zshrc
 
 # codespaces make the ports public

.env.example

@@ -223,7 +223,7 @@ ANDROID_SHA256_CERT_FINGERPRINT=AC:73:8E:DE:EB:56:EA:CC:10:87:02:A7:65:37:7B:38:
 # if you want to use letter_opener for local emails
 # LETTER_OPENER=true
 # meant to be used in github codespaces
-# WEBPACKER_DEV_SERVER_PUBLIC=
+# DEV_SERVER_PUBLIC=
 
 # If you want to use official mobile app,
 # the notifications would be relayed via a Chatwoot server

.eslintrc.js

@@ -7,11 +7,10 @@ module.exports = {
     'plugin:cypress/recommended',
   ],
   parserOptions: {
-    parser: '@babel/eslint-parser',
+    ecmaVersion: 2022,
-    ecmaVersion: 2020,
     sourceType: 'module',
   },
-  plugins: ['html', 'prettier', 'babel'],
+  plugins: ['html', 'prettier'],
   rules: {
     'prettier/prettier': ['error'],
     camelcase: 'off',
@@ -56,13 +55,6 @@ module.exports = {
     'import/extensions': ['off'],
     'no-console': 'error',
   },
-  settings: {
-    'import/resolver': {
-      webpack: {
-        config: 'config/webpack/resolve.js',
-      },
-    },
-  },
   env: {
     browser: true,
     jest: true,

.github/workflows/publish_codespace_image.yml

@@ -19,5 +19,6 @@ jobs:
 
     - name: Build the Codespace Base Image
       run: |
-        docker build . -t ghcr.io/chatwoot/chatwoot_codespace:latest -f .devcontainer/Dockerfile.base 
+        docker-compose -f .devcontainer/docker-compose.yml build base
+        docker tag base:latest ghcr.io/chatwoot/chatwoot_codespace:latest
         docker push ghcr.io/chatwoot/chatwoot_codespace:latest

.gitignore

@@ -75,4 +75,12 @@ yalc.lock
 yarn-debug.log*
 .yarn-integrity
 
-/storybook-static
+/storybook-static
+
+# Vite Ruby
+/public/vite*
+node_modules
+# Vite uses dotenv and suggests to ignore local-only env files. See
+# https://vitejs.dev/guide/env-and-mode.html#env-files
+*.local
+

.storybook/preview.js

@@ -2,7 +2,6 @@ import { addDecorator } from '@storybook/vue';
 import Vue from 'vue';
 import Vuex from 'vuex';
 import VueI18n from 'vue-i18n';
-import Vuelidate from 'vuelidate';
 import Multiselect from 'vue-multiselect';
 import VueDOMPurifyHTML from 'vue-dompurify-html';
 import FluentIcon from 'shared/components/FluentIcon/DashboardIcon';
@@ -14,7 +13,6 @@ import { domPurifyConfig } from 'shared/helpers/HTMLSanitizer';
 import '../app/javascript/dashboard/assets/scss/storybook.scss';
 
 Vue.use(VueI18n);
-Vue.use(Vuelidate);
 Vue.use(WootUiKit);
 Vue.use(Vuex);
 Vue.use(VueDOMPurifyHTML, domPurifyConfig);
@@ -32,7 +30,7 @@ addDecorator(() => ({
   template: '<story/>',
   i18n: i18nConfig,
   store,
-  beforeCreate: function() {
+  beforeCreate: function () {
     this.$root._i18n = this.$i18n;
   },
 }));

Gemfile

@@ -39,6 +39,8 @@ gem 'rack-attack', '>= 6.7.0'
 gem 'down'
 # authentication type to fetch and send mail over oauth2.0
 gem 'gmail_xoauth'
+# Lock net-smtp to 0.3.4 to avoid issues with gmail_xoauth2
+gem 'net-smtp',  '~> 0.3.4'
 # Prevent CSV injection
 gem 'csv-safe'
 
@@ -62,7 +64,7 @@ gem 'activerecord-import'
 gem 'dotenv-rails'
 gem 'foreman'
 gem 'puma'
-gem 'webpacker'
+gem 'vite_rails'
 # metrics on heroku
 gem 'barnes'
 
@@ -74,7 +76,7 @@ gem 'devise_token_auth'
 gem 'jwt'
 gem 'pundit'
 # super admin
-gem 'administrate', '>= 0.19.0'
+gem 'administrate', '>= 0.20.1'
 gem 'administrate-field-active_storage', '>= 1.0.1'
 gem 'administrate-field-belongs_to_search', '>= 0.9.0'
 
@@ -114,7 +116,7 @@ gem 'sentry-ruby', require: false
 gem 'sentry-sidekiq', '>= 5.14.0', require: false
 
 ##-- background job processing --##
-gem 'sidekiq', '>= 7.1.3'
+gem 'sidekiq', '>= 7.2.1'
 # We want cron jobs
 gem 'sidekiq-cron', '>= 1.12.0'
 

Gemfile.lock

@@ -105,12 +105,12 @@ GEM
       activerecord (>= 6.0, < 7.1)
     addressable (2.8.4)
       public_suffix (>= 2.0.2, < 6.0)
-    administrate (0.19.0)
+    administrate (0.20.1)
-      actionpack (>= 5.0)
+      actionpack (>= 6.0, < 8.0)
-      actionview (>= 5.0)
+      actionview (>= 6.0, < 8.0)
-      activerecord (>= 5.0)
+      activerecord (>= 6.0, < 8.0)
-      jquery-rails (>= 4.0)
+      jquery-rails (~> 4.6.0)
-      kaminari (>= 1.0)
+      kaminari (~> 1.2.2)
       sassc-rails (~> 2.1)
       selectize-rails (~> 0.6)
     administrate-field-active_storage (1.0.1)
@@ -169,7 +169,7 @@ GEM
     climate_control (1.2.0)
     coderay (1.1.3)
     commonmarker (0.23.10)
-    concurrent-ruby (1.2.2)
+    concurrent-ruby (1.2.3)
     connection_pool (2.4.1)
     crack (0.4.5)
       rexml
@@ -216,6 +216,7 @@ GEM
       railties (>= 3.2)
     down (5.4.0)
       addressable (~> 2.8)
+    dry-cli (1.0.0)
     ecma-re-validator (0.4.0)
       regexp_parser (~> 2.2)
     elastic-apm (4.6.2)
@@ -461,7 +462,7 @@ GEM
     mini_magick (4.12.0)
     mini_mime (1.1.5)
     mini_portile2 (2.8.5)
-    minitest (5.20.0)
+    minitest (5.21.2)
     mock_redis (0.36.0)
       ruby2_keywords
     msgpack (1.7.0)
@@ -479,7 +480,7 @@ GEM
       net-protocol
     net-protocol (0.2.2)
       timeout
-    net-smtp (0.4.0)
+    net-smtp (0.3.4)
       net-protocol
     netrc (0.11.0)
     newrelic-sidekiq-metrics (1.6.2)
@@ -570,7 +571,7 @@ GEM
       rack (>= 1.2.0)
     rack-protection (3.1.0)
       rack (~> 2.2, >= 2.2.4)
-    rack-proxy (0.7.6)
+    rack-proxy (0.7.7)
       rack
     rack-test (2.1.0)
       rack (>= 1.3)
@@ -610,7 +611,7 @@ GEM
       ffi (~> 1.0)
     redis (5.0.6)
       redis-client (>= 0.9.0)
-    redis-client (0.19.0)
+    redis-client (0.19.1)
       connection_pool
     redis-namespace (1.10.0)
       redis (>= 4)
@@ -708,7 +709,6 @@ GEM
       activerecord (>= 4)
       activesupport (>= 4)
     selectize-rails (0.12.6)
-    semantic_range (3.0.0)
     sentry-rails (5.14.0)
       railties (>= 5.0)
       sentry-ruby (~> 5.14.0)
@@ -720,11 +720,11 @@ GEM
     sexp_processor (4.17.0)
     shoulda-matchers (5.3.0)
       activesupport (>= 5.2.0)
-    sidekiq (7.2.0)
+    sidekiq (7.2.1)
       concurrent-ruby (< 2)
       connection_pool (>= 2.3.0)
       rack (>= 2.2.4)
-      redis-client (>= 0.14.0)
+      redis-client (>= 0.19.0)
     sidekiq-cron (1.12.0)
       fugit (~> 1.8)
       globalid (>= 1.0.1)
@@ -795,6 +795,13 @@ GEM
       activemodel (>= 3.2)
       mail (~> 2.5)
     version_gem (1.1.2)
+    vite_rails (3.0.17)
+      railties (>= 5.1, < 8)
+      vite_ruby (~> 3.0, >= 3.2.2)
+    vite_ruby (3.5.0)
+      dry-cli (>= 0.7, < 2)
+      rack-proxy (~> 0.6, >= 0.6.1)
+      zeitwerk (~> 2.2)
     warden (1.2.9)
       rack (>= 2.0.9)
     web-console (4.2.1)
@@ -810,11 +817,6 @@ GEM
       addressable (>= 2.8.0)
       crack (>= 0.3.2)
       hashdiff (>= 0.4.0, < 2.0.0)
-    webpacker (5.4.4)
-      activesupport (>= 5.2)
-      rack-proxy (>= 0.6.1)
-      railties (>= 5.2)
-      semantic_range (>= 2.3.0)
     webrick (1.8.1)
     websocket-driver (0.7.6)
       websocket-extensions (>= 0.1.0)
@@ -840,7 +842,7 @@ DEPENDENCIES
   active_record_query_trace
   activerecord-import
   acts-as-taggable-on
-  administrate (>= 0.19.0)
+  administrate (>= 0.20.1)
   administrate-field-active_storage (>= 1.0.1)
   administrate-field-belongs_to_search (>= 0.9.0)
   annotate
@@ -903,6 +905,7 @@ DEPENDENCIES
   meta_request
   mock_redis
   neighbor
+  net-smtp (~> 0.3.4)
   newrelic-sidekiq-metrics (>= 1.6.2)
   newrelic_rpm
   omniauth (>= 2.1.2)
@@ -939,7 +942,7 @@ DEPENDENCIES
   sentry-ruby
   sentry-sidekiq (>= 5.14.0)
   shoulda-matchers
-  sidekiq (>= 7.1.3)
+  sidekiq (>= 7.2.1)
   sidekiq-cron (>= 1.12.0)
   simplecov (= 0.17.1)
   slack-ruby-client (~> 2.2.0)
@@ -956,10 +959,10 @@ DEPENDENCIES
   tzinfo-data
   uglifier
   valid_email2
+  vite_rails
   web-console (>= 4.2.1)
   web-push
   webmock
-  webpacker
   wisper (= 2.0.0)
   working_hours
 

Procfile.dev

@@ -1,4 +1,4 @@
 backend: bin/rails s -p 3000
-frontend: export NODE_OPTIONS=--openssl-legacy-provider && bin/webpack-dev-server
 # https://github.com/mperham/sidekiq/issues/3090#issuecomment-389748695
 worker: dotenv bundle exec sidekiq -C config/sidekiq.yml
+frontend: bin/vite dev

Procfile.test

@@ -1,3 +1,3 @@
 backend: RAILS_ENV=test bin/rails s -p 5050
-frontend: export NODE_OPTIONS=--openssl-legacy-provider && bin/webpack-dev-server
+frontend: bin/vite
 worker: RAILS_ENV=test dotenv bundle exec sidekiq -C config/sidekiq.yml

app/actions/contact_identify_action.rb

@@ -104,7 +104,7 @@ class ContactIdentifyAction
     # TODO: replace reject { |_k, v| v.blank? } with compact_blank when rails is upgraded
     @contact.discard_invalid_attrs if discard_invalid_attrs
     @contact.save!
-    Avatar::AvatarFromUrlJob.perform_later(@contact, params[:avatar_url]) if params[:avatar_url].present?
+    Avatar::AvatarFromUrlJob.perform_later(@contact, params[:avatar_url]) if params[:avatar_url].present? && !@contact.avatar.attached?
   end
 
   def merge_contact(base_contact, merge_contact)

app/actions/contact_merge_action.rb

@@ -12,6 +12,7 @@ class ContactMergeAction
       merge_conversations
       merge_messages
       merge_contact_inboxes
+      merge_contact_notes
       merge_and_remove_mergee_contact
     end
     @base_contact
@@ -33,6 +34,10 @@ class ContactMergeAction
     Conversation.where(contact_id: @mergee_contact.id).update(contact_id: @base_contact.id)
   end
 
+  def merge_contact_notes
+    Note.where(contact_id: @mergee_contact.id, account_id: @mergee_contact.account_id).update(contact_id: @base_contact.id)
+  end
+
   def merge_messages
     Message.where(sender: @mergee_contact).update(sender: @base_contact)
   end

app/assets/stylesheets/administrate/utilities/_variables.scss

@@ -86,8 +86,5 @@ $swift-ease-out-duration: .4s !default;
 $swift-ease-out-timing-function: cubic-bezier(.25, .8, .25, 1) !default;
 $swift-ease-out: all $swift-ease-out-duration $swift-ease-out-timing-function !default;
 
-// Ionicons
-$ionicons-font-path: '~ionicons/fonts';
-
 // Transitions
 $transition-ease-in: all 0.250s ease-in;

app/builders/notification_builder.rb

@@ -2,8 +2,6 @@ class NotificationBuilder
   pattr_initialize [:notification_type!, :user!, :account!, :primary_actor!, :secondary_actor]
 
   def perform
-    return unless user_subscribed_to_notification?
-
     build_notification
   end
 
@@ -16,7 +14,7 @@ class NotificationBuilder
   def user_subscribed_to_notification?
     notification_setting = user.notification_settings.find_by(account_id: account.id)
     # added for the case where an assignee might be removed from the account but remains in conversation
-    return if notification_setting.blank?
+    return false if notification_setting.blank?
 
     return true if notification_setting.public_send("email_#{notification_type}?")
     return true if notification_setting.public_send("push_#{notification_type}?")
@@ -25,6 +23,9 @@ class NotificationBuilder
   end
 
   def build_notification
+    # Create conversation_creation notification only if user is subscribed to it
+    return if notification_type == 'conversation_creation' && !user_subscribed_to_notification?
+
     user.notifications.create!(
       notification_type: notification_type,
       account: account,

app/builders/v2/report_builder.rb

@@ -46,6 +46,14 @@ class V2::ReportBuilder
     }
   end
 
+  def short_summary
+    {
+      conversations_count: conversations.count,
+      avg_first_response_time: avg_first_response_time_summary,
+      avg_resolution_time: avg_resolution_time_summary
+    }
+  end
+
   def conversation_metrics
     if params[:type].equal?(:account)
       live_conversations

app/controllers/api/v1/accounts/custom_attribute_definitions_controller.rb

@@ -39,6 +39,8 @@ class Api::V1::Accounts::CustomAttributeDefinitionsController < Api::V1::Account
       :attribute_display_type,
       :attribute_key,
       :attribute_model,
+      :regex_pattern,
+      :regex_cue,
       attribute_values: []
     )
   end

app/controllers/api/v1/accounts/notifications_controller.rb

@@ -7,9 +7,9 @@ class Api::V1::Accounts::NotificationsController < Api::V1::Accounts::BaseContro
   before_action :set_current_page, only: [:index]
 
   def index
-    @unread_count = current_user.notifications.where(account_id: current_account.id, read_at: nil).count
+    @unread_count = notification_finder.unread_count
-    @count = notifications.count
+    @notifications = notification_finder.perform
-    @notifications = notifications.page(@current_page).per(RESULTS_PER_PAGE)
+    @count = notification_finder.count
   end
 
   def read_all
@@ -35,7 +35,7 @@ class Api::V1::Accounts::NotificationsController < Api::V1::Accounts::BaseContro
   end
 
   def unread_count
-    @unread_count = current_user.notifications.where(account_id: current_account.id, read_at: nil).count
+    @unread_count = notification_finder.unread_count
     render json: @unread_count
   end
 
@@ -61,7 +61,7 @@ class Api::V1::Accounts::NotificationsController < Api::V1::Accounts::BaseContro
     @current_page = params[:page] || 1
   end
 
-  def notifications
+  def notification_finder
-    @notifications ||= current_user.notifications.where(account_id: current_account.id)
+    @notification_finder ||= NotificationFinder.new(Current.user, Current.account, params)
   end
 end

app/controllers/concerns/access_token_auth_helper.rb

@@ -14,7 +14,14 @@ module AccessTokenAuthHelper
     render_unauthorized('Invalid Access Token') && return if @access_token.blank?
 
     @resource = @access_token.owner
-    Current.user = @resource if [User, AgentBot].include?(@resource.class)
+    Current.user = @resource if allowed_current_user_type?(@resource)
+  end
+
+  def allowed_current_user_type?(resource)
+    return true if resource.is_a?(User)
+    return true if resource.is_a?(AgentBot)
+
+    false
   end
 
   def validate_bot_access_token!

app/controllers/public/api/v1/portals/base_controller.rb

@@ -1,6 +1,7 @@
 class Public::Api::V1::Portals::BaseController < PublicController
   before_action :show_plain_layout
   before_action :set_color_scheme
+  before_action :set_global_config
   around_action :set_locale
   after_action :allow_iframe_requests
 
@@ -60,4 +61,8 @@ class Public::Api::V1::Portals::BaseController < PublicController
     portal
     render 'public/api/v1/portals/error/404', status: :not_found
   end
+
+  def set_global_config
+    @global_config = GlobalConfig.get('LOGO_THUMBNAIL', 'BRAND_NAME', 'BRAND_URL')
+  end
 end

app/finders/notification_finder.rb

@@ -0,0 +1,47 @@
+class NotificationFinder
+  attr_reader :current_user, :current_account, :params
+
+  RESULTS_PER_PAGE = 15
+
+  def initialize(current_user, current_account, params = {})
+    @current_user = current_user
+    @current_account = current_account
+    @params = params
+    set_up
+  end
+
+  def perform
+    notifications
+  end
+
+  def unread_count
+    @notifications.where(read_at: nil).count
+  end
+
+  def count
+    @notifications.count
+  end
+
+  private
+
+  def set_up
+    find_all_notifications
+    filter_by_status
+  end
+
+  def find_all_notifications
+    @notifications = current_user.notifications.where(account_id: @current_account.id)
+  end
+
+  def filter_by_status
+    @notifications = @notifications.where('snoozed_until > ?', DateTime.now.utc) if params[:status] == 'snoozed'
+  end
+
+  def current_page
+    params[:page] || 1
+  end
+
+  def notifications
+    @notifications.page(current_page).per(RESULTS_PER_PAGE).order(last_activity_at: :desc)
+  end
+end

app/helpers/api/v1/inboxes_helper.rb

@@ -53,7 +53,7 @@ module Api::V1::InboxesHelper
   rescue StandardError => e
     raise StandardError, e.message
   ensure
-    ChatwootExceptionTracker.new(e).capture_exception if e.present?
+    Rails.logger.error "[Api::V1::InboxesHelper] check_imap_connection failed with #{e.message}" if e.present?
   end
 
   def check_smtp_connection(channel_data, smtp)

app/helpers/api/v2/accounts/reports_helper.rb

@@ -37,7 +37,7 @@ module Api::V2::Accounts::ReportsHelper
           business_hours: ActiveModel::Type::Boolean.new.cast(params[:business_hours])
         }
       )
-    ).summary
+    ).short_summary
   end
 
   private

app/javascript/dashboard/assets/scss/_date-picker.scss

@@ -1,4 +1,4 @@
-@import '~vue2-datepicker/scss/index';
+@import 'vue2-datepicker/scss/index';
 
 .date-picker {
   &.no-margin {

app/javascript/dashboard/assets/scss/_formulate.scss

@@ -1,4 +1,4 @@
-@import '~dashboard/assets/scss/variables';
+@import 'dashboard/assets/scss/variables';
 
 .formulate-input {
   .formulate-input-errors {

app/javascript/dashboard/assets/scss/_foundation-settings.scss

@@ -1,623 +0,0 @@
-//  Foundation for Sites Settings
-//  -----------------------------
-//
-//  Table of Contents:
-//
-//   1. Global
-//   2. Breakpoints
-//   3. The Grid
-//   4. Base Typography
-//   5. Typography Helpers
-//   6. Abide
-//   7. Accordion
-//   8. Accordion Menu
-//   9. Badge
-//  10. Breadcrumbs
-//  11. Button
-//  12. Button Group
-//  13. Callout
-//  14. Card
-//  15. Close Button
-//  16. Drilldown
-//  17. Dropdown
-//  18. Dropdown Menu
-//  19. Forms
-//  20. Label
-//  21. Media Object
-//  22. Menu
-//  23. Meter
-//  24. Off-canvas
-//  25. Orbit
-//  26. Pagination
-//  27. Progress Bar
-//  28. Responsive Embed
-//  29. Reveal
-//  30. Slider
-//  31. Switch
-//  32. Table
-//  33. Tabs
-//  34. Thumbnail
-//  35. Title Bar
-//  36. Tooltip
-//  37. Top Bar
-
-@import '~foundation-sites/scss/util/util';
-// 1. Global
-// ---------
-
-// Disable contrast warnings in Foundation.
-$contrast-warnings: false;
-
-$global-font-size: 16px;
-$global-width: 100%;
-$global-lineheight: 1.5;
-$foundation-palette: (primary: $color-woot,
-  secondary: #5d7592,
-  success: #44ce4b,
-  warning: #ffc532,
-  alert: #ff382d);
-$light-gray: #c0ccda;
-$medium-gray: #8492a6;
-$dark-gray: $color-gray;
-$black: #000;
-$white: #fff;
-$body-background: $white;
-$body-font-color: $color-body;
-$body-font-family: 'PlusJakarta',
--apple-system,
-system-ui,
-BlinkMacSystemFont,
-"Segoe UI",
-Roboto,
-"Helvetica Neue",
-Tahoma,
-Arial,
-sans-serif;
-$body-antialiased: true;
-$global-margin: $space-small;
-$global-padding: $space-small;
-$global-weight-normal: normal;
-$global-weight-bold: bold;
-$global-radius: 0;
-$global-text-direction: ltr;
-$global-flexbox: false;
-$print-transparent-backgrounds: true;
-
-@include add-foundation-colors;
-
-// 2. Breakpoints
-// --------------
-
-$breakpoints: (small: 0,
-  medium: 640px,
-  large: 1024px,
-  xlarge: 1200px,
-  xxlarge: 1400px,
-  xxxlarge: 1600px,
-);
-$print-breakpoint: large;
-$breakpoint-classes: (small medium large);
-
-// 3. The Grid
-// -----------
-
-$grid-row-width: $global-width;
-$grid-column-count: 12;
-$grid-column-gutter: (small: $zero,
-  medium: $zero);
-$grid-column-align-edge: true;
-$block-grid-max: 8;
-
-// 4. Base Typography
-// ------------------
-
-$header-font-family: $body-font-family;
-$header-font-weight: $font-weight-medium;
-$header-font-style: normal;
-$font-family-monospace: $body-font-family;
-$header-color: $color-heading;
-$header-lineheight: 1.4;
-$header-margin-bottom: 0.3125rem;
-$header-styles: (small: ("h1": ("font-size": 24),
-    "h2": ("font-size": 20),
-    "h3": ("font-size": 19),
-    "h4": ("font-size": 18),
-    "h5": ("font-size": 17),
-    "h6": ("font-size": 16)),
-  medium: ("h1": ("font-size": 48),
-    "h2": ("font-size": 40),
-    "h3": ("font-size": 31),
-    "h4": ("font-size": 25),
-    "h5": ("font-size": 20),
-    "h6": ("font-size": 16)));
-$header-text-rendering: optimizeLegibility;
-$small-font-size: 80%;
-$header-small-font-color: $medium-gray;
-$paragraph-lineheight: 1.65;
-$paragraph-margin-bottom: var(--space-small);
-$paragraph-text-rendering: optimizeLegibility;
-$code-color: $black;
-$code-font-family: $font-family-monospace;
-$code-font-weight: $global-weight-normal;
-$code-background: $light-gray;
-$code-border: 1px solid $medium-gray;
-$code-padding: rem-calc(2 5 1);
-$anchor-color: $primary-color;
-$anchor-color-hover: scale-color($anchor-color, $lightness: -14%);
-$anchor-text-decoration: none;
-$anchor-text-decoration-hover: none;
-$hr-width: $global-width;
-$hr-border: 1px solid $medium-gray;
-$hr-margin: rem-calc(20) auto;
-$list-lineheight: $paragraph-lineheight;
-$list-margin-bottom: $paragraph-margin-bottom;
-$list-style-type: disc;
-$list-style-position: outside;
-$list-side-margin: 0.78125rem;
-$list-nested-side-margin: 0.78125rem;
-$defnlist-margin-bottom: 0.6875rem;
-$defnlist-term-weight: $global-weight-bold;
-$defnlist-term-margin-bottom: 0.1875rem;
-$blockquote-color: $dark-gray;
-$blockquote-padding: rem-calc(9 20 0 19);
-$blockquote-border: 1px solid $medium-gray;
-$cite-font-size: rem-calc(13);
-$cite-color: $dark-gray;
-$cite-pseudo-content: '\2014 \0020';
-$keystroke-font: $font-family-monospace;
-$keystroke-color: $black;
-$keystroke-background: $light-gray;
-$keystroke-padding: rem-calc(2 4 0);
-$keystroke-radius: $global-radius;
-$abbr-underline: 1px dotted $black;
-
-// 5. Typography Helpers
-// ---------------------
-
-$lead-font-size: $global-font-size * 1.25;
-$lead-lineheight: 1.6;
-$subheader-lineheight: 1.4;
-$subheader-color: $dark-gray;
-$subheader-font-weight: $global-weight-normal;
-$subheader-margin-top: 0.125rem;
-$subheader-margin-bottom: 0.3125rem;
-$stat-font-size: 1.5625rem;
-
-// 6. Abide
-// --------
-
-$abide-inputs: true;
-$abide-labels: true;
-$input-background-invalid: get-color(alert);
-$form-label-color-invalid: get-color(alert);
-$input-error-color: get-color(alert);
-$input-error-font-size: rem-calc(12);
-$input-error-font-weight: $global-weight-bold;
-
-// 7. Accordion
-// ------------
-
-$accordion-background: $white;
-$accordion-plusminus: true;
-$accordion-title-font-size: rem-calc(12);
-$accordion-item-color: $primary-color;
-$accordion-item-background-hover: $light-gray;
-$accordion-item-padding: 0.78125rem 0.625rem;
-$accordion-content-background: $white;
-$accordion-content-border: 1px solid $light-gray;
-$accordion-content-color: $body-font-color;
-$accordion-content-padding: 0.625rem;
-
-// 8. Accordion Menu
-// -----------------
-
-$accordionmenu-arrows: true;
-$accordionmenu-arrow-color: $primary-color;
-$accordionmenu-arrow-size: 6px;
-
-// 9. Badge
-// --------
-
-$badge-background: $primary-color;
-$badge-color: $white;
-$badge-color-alt: $black;
-$badge-palette: $foundation-palette;
-$badge-padding: var(--space-smaller);
-$badge-minwidth: 2.1em;
-$badge-font-size: var(--font-size-nano);
-
-// 10. Breadcrumbs
-// ---------------
-
-$breadcrumbs-margin: 0 0 $global-margin 0;
-$breadcrumbs-item-font-size: rem-calc(11);
-$breadcrumbs-item-color: $primary-color;
-$breadcrumbs-item-color-current: $black;
-$breadcrumbs-item-color-disabled: $medium-gray;
-$breadcrumbs-item-margin: 0.46875rem;
-$breadcrumbs-item-uppercase: true;
-$breadcrumbs-item-slash: true;
-
-// 11. Button
-// ----------
-
-$button-padding: var(--space-smaller) 1em;
-$button-margin: 0 0 $global-margin 0;
-$button-fill: solid;
-$button-background: $primary-color;
-$button-background-hover: scale-color($button-background, $lightness: -15%);
-$button-color: $white;
-$button-color-alt: $white;
-$button-radius: var(--border-radius-normal);
-$button-sizes: (tiny: var(--font-size-micro),
-  small: var(--font-size-mini),
-  default: var(--font-size-small),
-  large: var(--font-size-medium));
-$button-palette: $foundation-palette;
-$button-opacity-disabled: 0.4;
-$button-background-hover-lightness: -20%;
-$button-hollow-hover-lightness: -50%;
-$button-transition: background-color 0.25s ease-out,
-color 0.25s ease-out;
-
-// 12. Button Group
-// ----------------
-
-$buttongroup-margin: 0;
-$buttongroup-spacing: 0;
-$buttongroup-child-selector: '.button';
-$buttongroup-expand-max: 6;
-$buttongroup-radius-on-each: false;
-
-// 13. Callout
-// -----------
-
-$callout-background: $white;
-$callout-background-fade: 85%;
-$callout-border: 1px solid rgba($black, 0.25);
-$callout-margin: 0 0 0.625rem 0;
-$callout-padding: 0.625rem;
-$callout-font-color: $body-font-color;
-$callout-font-color-alt: $body-background;
-$callout-radius: $global-radius;
-$callout-link-tint: 30%;
-
-// 14. Card
-// --------
-
-$card-background: $white;
-$card-font-color: $body-font-color;
-$card-divider-background: $light-gray;
-$card-border: 1px solid var(--color-border);
-$card-shadow: var(--shadow-small);
-$card-border-radius: var(--border-radius-normal);
-$card-padding: var(--space-small);
-$card-margin: $global-margin;
-
-// 15. Close Button
-// ----------------
-
-$closebutton-position: right top;
-$closebutton-offset-horizontal: (small: 0.66rem,
-  medium: 1rem);
-$closebutton-offset-vertical: (small: 0.33em,
-  medium: 0.5rem);
-$closebutton-size: (small: 1.5em,
-  medium: 2em);
-$closebutton-lineheight: 1;
-$closebutton-color: $dark-gray;
-$closebutton-color-hover: $black;
-
-// 16. Drilldown
-// -------------
-
-$drilldown-transition: transform 0.15s linear;
-$drilldown-arrows: true;
-$drilldown-arrow-color: $primary-color;
-$drilldown-arrow-size: 6px;
-$drilldown-background: $white;
-
-// 17. Dropdown
-// ------------
-
-$dropdown-padding: 0.625rem;
-$dropdown-background: $body-background;
-$dropdown-border: 1px solid $medium-gray;
-$dropdown-font-size: 0.625rem;
-$dropdown-width: 300px;
-$dropdown-radius: $global-radius;
-$dropdown-sizes: (tiny: 100px,
-  small: 200px,
-  large: 400px);
-
-// 18. Dropdown Menu
-// -----------------
-
-$dropdownmenu-arrows: true;
-$dropdownmenu-arrow-color: $anchor-color;
-$dropdownmenu-arrow-size: 6px;
-$dropdownmenu-min-width: 200px;
-$dropdownmenu-background: $white;
-$dropdownmenu-border: 1px solid $medium-gray;
-
-// 19. Forms
-// ---------
-
-$fieldset-border: 1px solid $light-gray;
-$fieldset-padding: $space-two;
-$fieldset-margin: $space-one $zero;
-$legend-padding: rem-calc(0 3);
-$form-spacing: $space-normal;
-$helptext-color: $color-body;
-$helptext-font-size: $font-size-small;
-$helptext-font-style: italic;
-$input-prefix-color: $color-body;
-$input-prefix-background: var(--b-100);
-$input-prefix-border: 1px solid $color-border;
-$input-prefix-padding: 0.625rem;
-$form-label-color: $color-body;
-$form-label-font-size: rem-calc(14);
-$form-label-font-weight: $font-weight-medium;
-$form-label-line-height: 1.8;
-$select-background: $white;
-$select-triangle-color: $dark-gray;
-$select-radius: var(--border-radius-normal);
-$input-color: $color-body;
-$input-placeholder-color: $light-gray;
-$input-font-family: inherit;
-$input-font-size: $font-size-default;
-$input-font-weight: $global-weight-normal;
-$input-background: $white;
-$input-background-focus: $white;
-$input-background-disabled: $light-gray;
-$input-border: 1px solid var(--s-200);
-$input-border-focus: 1px solid lighten($primary-color, 15%);
-$input-shadow: 0;
-$input-shadow-focus: 0;
-$input-cursor-disabled: not-allowed;
-$input-transition: border-color 0.25s ease-in-out;
-$input-number-spinners: true;
-$input-radius: var(--border-radius-normal);
-$form-button-radius: var(--border-radius-normal);
-
-// 20. Label
-// ---------
-
-$label-background: $white;
-$label-color: $black;
-$label-color-alt: $black;
-$label-palette: $foundation-palette;
-$label-font-size: $font-size-mini;
-$label-padding: $space-smaller $space-small;
-$label-radius: var(--border-radius-small);
-
-// 21. Media Object
-// ----------------
-
-$mediaobject-margin-bottom: $global-margin;
-$mediaobject-section-padding: $global-padding;
-$mediaobject-image-width-stacked: 100%;
-
-// 22. Menu
-// --------
-
-$menu-margin: 0;
-$menu-margin-nested: $space-medium;
-$menu-item-padding: $space-slab;
-$menu-item-color-active: $white;
-$menu-item-background-active: $color-background;
-$menu-icon-spacing: 0.15625rem;
-$menu-item-background-hover: $light-gray;
-$menu-border: $light-gray;
-
-// 23. Meter
-// ---------
-
-$meter-height: 0.625rem;
-$meter-radius: $global-radius;
-$meter-background: $medium-gray;
-$meter-fill-good: $success-color;
-$meter-fill-medium: $warning-color;
-$meter-fill-bad: $alert-color;
-
-// 24. Off-canvas
-// --------------
-
-$offcanvas-sizes: (small: 14.375,
-  medium: 14.375,
-);
-$offcanvas-vertical-sizes: (small: 14.375,
-  medium: 14.375,
-);
-$offcanvas-background: $light-gray;
-$offcanvas-shadow: 0 0 10px rgba($black, 0.7);
-$offcanvas-push-zindex: 1;
-$offcanvas-overlap-zindex: 10;
-$offcanvas-reveal-zindex: 1;
-$offcanvas-transition-length: 0.5s;
-$offcanvas-transition-timing: ease;
-$offcanvas-fixed-reveal: true;
-$offcanvas-exit-background: rgba($white, 0.25);
-$maincontent-class: 'off-canvas-content';
-
-// 25. Orbit
-// ---------
-
-$orbit-bullet-background: $medium-gray;
-$orbit-bullet-background-active: $dark-gray;
-$orbit-bullet-diameter: 0.75rem;
-$orbit-bullet-margin: 0.0625rem;
-$orbit-bullet-margin-top: 0.5rem;
-$orbit-bullet-margin-bottom: 0.5rem;
-$orbit-caption-background: rgba($black, 0.5);
-$orbit-caption-padding: 0.625rem;
-$orbit-control-background-hover: rgba($black, 0.5);
-$orbit-control-padding: 0.625rem;
-$orbit-control-zindex: 10;
-
-// 26. Pagination
-// --------------
-
-$pagination-font-size: rem-calc(14);
-$pagination-margin-bottom: $global-margin;
-$pagination-item-color: $black;
-$pagination-item-padding: rem-calc(3 10);
-$pagination-item-spacing: rem-calc(1);
-$pagination-radius: $global-radius;
-$pagination-item-background-hover: $light-gray;
-$pagination-item-background-current: $primary-color;
-$pagination-item-color-current: $white;
-$pagination-item-color-disabled: $medium-gray;
-$pagination-ellipsis-color: $black;
-$pagination-mobile-items: false;
-$pagination-mobile-current-item: false;
-$pagination-arrows: true;
-
-// 27. Progress Bar
-// ----------------
-
-$progress-height: 0.625rem;
-$progress-background: $medium-gray;
-$progress-margin-bottom: $global-margin;
-$progress-meter-background: $primary-color;
-$progress-radius: $global-radius;
-
-// 28. Responsive Embed
-// --------------------
-
-$responsive-embed-margin-bottom: rem-calc(16);
-$responsive-embed-ratios: (default: 4 by 3,
-  widescreen: 16 by 9);
-
-// 29. Reveal
-// ----------
-
-$reveal-background: $white;
-$reveal-width: 600px;
-$reveal-max-width: $global-width;
-$reveal-padding: $global-padding;
-$reveal-border: 1px solid $medium-gray;
-$reveal-radius: $global-radius;
-$reveal-zindex: 1005;
-$reveal-overlay-background: rgba($black, 0.45);
-
-// 30. Slider
-// ----------
-
-$slider-width-vertical: 0.3125rem;
-$slider-transition: all 0.2s ease-in-out;
-$slider-height: 0.3125rem;
-$slider-background: $light-gray;
-$slider-fill-background: $medium-gray;
-$slider-handle-height: 0.875rem;
-$slider-handle-width: 0.875rem;
-$slider-handle-background: $primary-color;
-$slider-opacity-disabled: 0.25;
-$slider-radius: $global-radius;
-
-// 31. Switch
-// ----------
-
-$switch-background: $light-gray;
-$switch-background-active: $primary-color;
-$switch-height: $space-two;
-$switch-height-tiny: $space-slab;
-$switch-height-small: $space-normal;
-$switch-height-large: $space-large;
-$switch-radius: $space-large;
-$switch-margin: $global-margin;
-$switch-paddle-background: $white;
-$switch-paddle-offset: $space-micro;
-$switch-paddle-radius: $space-large;
-$switch-paddle-transition: all 0.15s ease-out;
-
-// 32. Table
-// ---------
-
-$table-background: transparent;
-$table-color-scale: 5%;
-$table-border: 1px solid transparent;
-$table-padding: rem-calc(8 10 10);
-$table-hover-scale: 2%;
-$table-row-hover: darken($table-background, $table-hover-scale);
-$table-row-stripe-hover: darken($table-background,
-  $table-color-scale + $table-hover-scale);
-$table-is-striped: false;
-$table-striped-background: smart-scale($table-background, $table-color-scale);
-$table-stripe: even;
-$table-head-background: smart-scale($table-background, $table-color-scale / 2);
-$table-head-row-hover: darken($table-head-background, $table-hover-scale);
-$table-foot-background: smart-scale($table-background, $table-color-scale);
-$table-foot-row-hover: darken($table-foot-background, $table-hover-scale);
-$table-head-font-color: $body-font-color;
-$table-foot-font-color: $body-font-color;
-$show-header-for-stacked: false;
-
-// 33. Tabs
-// --------
-
-$tab-margin: 0;
-
-$tab-background: transparent;
-$tab-background-active: transparent;
-$tab-item-font-size: $font-size-small;
-$tab-item-background-hover: transparent;
-$tab-item-padding: $space-one $zero;
-$tab-color: $primary-color;
-$tab-active-color: $primary-color;
-$tab-expand-max: 6;
-$tab-content-background: transparent;
-$tab-content-border: transparent;
-$tab-content-color: foreground($tab-background, $primary-color);
-$tab-content-padding: 0.625rem;
-
-// 34. Thumbnail
-// -------------
-
-$thumbnail-border: solid 4px $white;
-$thumbnail-margin-bottom: $global-margin;
-$thumbnail-shadow: 0 0 0 1px rgba($black, 0.2);
-$thumbnail-shadow-hover: 0 0 6px 1px rgba($primary-color, 0.5);
-$thumbnail-transition: box-shadow 200ms ease-out;
-$thumbnail-radius: $global-radius;
-
-// 35. Title Bar
-// -------------
-
-$titlebar-background: $black;
-$titlebar-color: $white;
-$titlebar-padding: 0.3125rem;
-$titlebar-text-font-weight: bold;
-$titlebar-icon-color: $white;
-$titlebar-icon-color-hover: $medium-gray;
-$titlebar-icon-spacing: 0.15625rem;
-
-// 36. Tooltip
-// -----------
-
-$has-tip-font-weight: $global-weight-bold;
-$has-tip-border-bottom: dotted 1px $dark-gray;
-$tooltip-background-color: $black;
-$tooltip-color: $white;
-$tooltip-padding: 0.46875rem;
-$tooltip-font-size: $font-size-mini;
-$tooltip-pip-width: 0.46875rem;
-$tooltip-pip-height: $tooltip-pip-width * 0.866;
-$tooltip-radius: $global-radius;
-
-// 37. Top Bar
-// -----------
-
-$topbar-padding: 0.3125;
-$topbar-background: $light-gray;
-$topbar-submenu-background: $topbar-background;
-$topbar-title-spacing: 0.3125 0.625rem 0.3125 0;
-$topbar-input-width: 200px;
-$topbar-unstack-breakpoint: medium;
-
-
-// Internal variable that contains the flex justifying options
-$-zf-flex-justify: -zf-flex-justify($global-text-direction);
-
-$menu-items-padding: $space-one;
-$xy-grid: false;

app/javascript/dashboard/assets/scss/_helper-classes.scss

@@ -2,11 +2,6 @@
   @apply bg-slate-25 dark:bg-slate-800;
 }
 
-.flex-center {
-  @include flex-align(center, middle);
-  display: flex;
-}
-
 .bottom-space-fix {
   margin-bottom: auto;
 }

app/javascript/dashboard/assets/scss/_mixins.scss

@@ -1,5 +1,5 @@
-@import '~dashboard/assets/scss/variables';
+@import 'dashboard/assets/scss/variables';
-@import '~widget/assets/scss/mixins';
+@import 'widget/assets/scss/mixins';
 
 $spinner-before-border-color: rgba(255, 255, 255, 0.7);
 

app/javascript/dashboard/assets/scss/_variables.scss

@@ -89,9 +89,6 @@ $swift-ease-out-duration: .4s !default;
 $swift-ease-out-function: cubic-bezier(0.37, 0, 0.63, 1) !default;
 $swift-ease-out: all $swift-ease-out-duration $swift-ease-out-function !default;
 
-// Ionicons
-$ionicons-font-path: '~ionicons/fonts';
-
 // Transitions
 $transition-ease-in: all 0.250s ease-in;
 

app/javascript/dashboard/assets/scss/_woot.scss

@@ -15,36 +15,13 @@
 @import 'variables';
 
 @import 'mixins';
-@import 'foundation-settings';
 @import 'helper-classes';
 @import 'formulate';
 @import 'date-picker';
 
-@import 'foundation-sites/scss/foundation';
-
-@include foundation-everything($flex: true);
-
-@include foundation-prototype-text-utilities;
-@include foundation-prototype-text-transformation;
-@include foundation-prototype-text-decoration;
-@include foundation-prototype-font-styling;
-@include foundation-prototype-list-style-type;
-@include foundation-prototype-rounded;
-@include foundation-prototype-bordered;
-@include foundation-prototype-shadow;
-@include foundation-prototype-separator;
-@include foundation-prototype-overflow;
-@include foundation-prototype-display;
-@include foundation-prototype-position;
-@include foundation-prototype-border-box;
-@include foundation-prototype-border-none;
-@include foundation-prototype-sizing;
-@include foundation-prototype-spacing;
-
 @import 'typography';
 @import 'layout';
 @import 'animations';
-@import 'foundation-custom';
 @import 'rtl';
 
 @import 'widgets/buttons';
@@ -52,15 +29,11 @@
 @import 'widgets/conversation-card';
 @import 'widgets/conversation-view';
 @import 'widgets/forms';
-@import 'widgets/login';
 @import 'widgets/modal';
 @import 'widgets/reply-box';
 @import 'widgets/report';
-@import 'widgets/search-box';
-@import 'widgets/sidemenu';
 @import 'widgets/snackbar';
 @import 'widgets/states';
-@import 'widgets/status-bar';
 @import 'widgets/tabs';
 @import 'widgets/woot-tables';
 
@@ -69,7 +42,6 @@
 
 @import 'plugins/multiselect';
 @import 'plugins/dropdown';
-@import '~shared/assets/stylesheets/ionicons';
 @import 'utility-helpers';
 
 .tooltip {

app/javascript/dashboard/assets/scss/storybook.scss

@@ -10,21 +10,14 @@
 @import 'variables';
 
 @import 'vue-multiselect/dist/vue-multiselect.min.css';
-@import '~shared/assets/stylesheets/ionicons';
 
 @import 'mixins';
-@import 'foundation-settings';
 @import 'helper-classes';
-@import 'foundation-sites/scss/foundation';
-
-@include foundation-prototype-spacing;
-@include foundation-everything($flex: true);
 
 @import 'typography';
 @import 'layout';
 @import 'animations';
 
-@import 'foundation-custom';
 @import 'widgets/buttons';
 @import 'widgets/forms';
 

app/javascript/dashboard/assets/scss/widgets/_login.scss

@@ -1,66 +0,0 @@
-.auth-wrap {
-  width: 100%;
-}
-
-// Outside login wrapper
-.login {
-  @include full-height;
-  overflow-y: auto;
-  padding-top: $space-larger * 1.2;
-
-  .login__hero {
-    margin-bottom: $space-larger;
-
-    .hero__logo {
-      width: 180px;
-    }
-
-    .hero__title {
-      font-weight: $font-weight-light;
-      margin-top: $space-larger;
-    }
-
-    .hero__sub {
-      color: $medium-gray;
-      font-size: $font-size-medium;
-    }
-  }
-
-  // Login box
-  .login-box {
-    @include background-white;
-    @include border-normal;
-    @include elegant-card;
-
-    border-radius: $space-smaller;
-    padding: $space-large;
-
-    label {
-      color: $color-gray;
-      font-size: $font-size-default;
-
-      input {
-        font-size: $font-size-default;
-        height: $space-larger;
-        padding: $space-slab;
-      }
-
-      .error {
-        font-size: $font-size-small;
-      }
-    }
-
-    .button {
-      height: $space-larger;
-    }
-  }
-
-  .sigin__footer {
-    font-size: $font-size-default;
-    padding: $space-medium;
-
-    > a {
-      font-weight: $font-weight-bold;
-    }
-  }
-}

app/javascript/dashboard/assets/scss/widgets/_modal.scss

@@ -1,7 +1,5 @@
 .modal-mask {
-  // @include flex;
+  @apply flex items-center justify-center bg-modal-backdrop-light dark:bg-modal-backdrop-dark z-[9990] h-full left-0 fixed top-0 w-full;
-  // @include flex-align(center, middle);
-  @apply flex items-center justify-center bg-modal dark:bg-modal z-[9990] h-full left-0 fixed top-0 w-full;
 }
 
 .page-top-bar {
@@ -45,8 +43,6 @@
   }
 
   .modal-footer {
-    // @include flex;
-    // @include flex-align($x: flex-end, $y: middle);
     @apply flex justify-end items-center py-2 px-0 gap-2;
 
     &.justify-content-end {

app/javascript/dashboard/assets/scss/widgets/_reply-box.scss

@@ -8,7 +8,7 @@
 
   .reply-box__top {
     .icon {
-      color: $medium-gray;
+      color: var(--slate-500);
       cursor: pointer;
       font-size: $font-size-medium;
       margin-right: $space-small;
@@ -34,7 +34,7 @@
       resize: none;
     }
 
-    > textarea {
+    >textarea {
       @include ghost-input();
       background: transparent;
       margin: 0;
@@ -52,7 +52,7 @@
     .reply-box__top {
       @apply bg-yellow-100 dark:bg-yellow-800;
 
-      > input {
+      >input {
         @apply bg-yellow-100 dark:bg-yellow-800;
       }
     }

app/javascript/dashboard/assets/scss/widgets/_sidemenu.scss

@@ -1,45 +1,10 @@
-.side-menu {
-  i {
-    margin-right: var(--space-smaller);
-    min-width: var(--space-two);
-  }
-}
-
-.sidebar {
-  z-index: 1024 - 1;
-
-  //logo
-  .logo {
-    img {
-      max-height: 108px;
-      padding: $woot-logo-padding;
-    }
-  }
-
-  .nested {
-    a {
-      font-size: var(--font-size-small);
-      margin-bottom: var(--space-micro);
-      margin-top: var(--space-micro);
-
-      .inbox-icon {
-        display: inline-block;
-        margin-right: var(--space-micro);
-        min-width: var(--space-normal);
-        text-align: center;
-      }
-    }
-  }
-}
-
 // bottom-nav
 .bottom-nav {
   @include flex;
   @include space-between-column;
   @include border-normal-top;
   flex-direction: column;
-  padding: var(--space-one) var(--space-normal) var(--space-one)
+  padding: var(--space-one) var(--space-normal) var(--space-one) var(--space-one);
-    var(--space-one);
   position: relative;
 
   &:hover {

app/javascript/dashboard/components/ChatList.vue

@@ -519,6 +519,9 @@ export default {
     },
   },
   watch: {
+    teamId() {
+      this.updateVirtualListProps('teamId', this.teamId);
+    },
     activeTeam() {
       this.resetAndFetchData();
     },

app/javascript/dashboard/components/CustomAttribute.vue

@@ -13,7 +13,7 @@
         <div class="flex items-center justify-between w-full">
           <span
             class="attribute-name"
-            :class="{ error: $v.editedValue.$error }"
+            :class="{ error: v$.editedValue.$error }"
           >
             {{ label }}
           </span>
@@ -39,8 +39,8 @@
             :type="inputType"
             class="input-group-field"
             autofocus="true"
-            :class="{ error: $v.editedValue.$error }"
+            :class="{ error: v$.editedValue.$error }"
-            @blur="$v.editedValue.$touch"
+            @blur="v$.editedValue.$touch"
             @keyup.enter="onUpdate"
           />
           <div class="input-group-button">
@@ -122,25 +122,37 @@
 
 <script>
 import { format, parseISO } from 'date-fns';
-import { required, url } from 'vuelidate/lib/validators';
+import { required, url } from '@vuelidate/validators';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import MultiselectDropdown from 'shared/components/ui/MultiselectDropdown.vue';
 import { isValidURL } from '../helper/URLHelper';
+import customAttributeMixin from '../mixins/customAttributeMixin';
 const DATE_FORMAT = 'yyyy-MM-dd';
+import { useVuelidate } from '@vuelidate/core';
 
 export default {
   components: {
     MultiselectDropdown,
   },
+  mixins: [customAttributeMixin],
   props: {
     label: { type: String, required: true },
     values: { type: Array, default: () => [] },
     value: { type: [String, Number, Boolean], default: '' },
     showActions: { type: Boolean, default: false },
     attributeType: { type: String, default: 'text' },
+    attributeRegex: {
+      type: String,
+      default: null,
+    },
+    regexCue: { type: String, default: null },
+    regexEnabled: { type: Boolean, default: false },
     attributeKey: { type: String, required: true },
     contactId: { type: Number, default: null },
   },
+  setup() {
+    return { v$: useVuelidate() };
+  },
   data() {
     return {
       isEditing: false,
@@ -198,12 +210,17 @@ export default {
       return this.isAttributeTypeLink ? 'url' : this.attributeType;
     },
     shouldShowErrorMessage() {
-      return this.$v.editedValue.$error;
+      return this.v$.editedValue.$error;
     },
     errorMessage() {
-      if (this.$v.editedValue.url) {
+      if (this.v$.editedValue.url) {
         return this.$t('CUSTOM_ATTRIBUTES.VALIDATIONS.INVALID_URL');
       }
+      if (!this.v$.editedValue.regexValidation) {
+        return this.regexCue
+          ? this.regexCue
+          : this.$t('CUSTOM_ATTRIBUTES.VALIDATIONS.INVALID_INPUT');
+      }
       return this.$t('CUSTOM_ATTRIBUTES.VALIDATIONS.REQUIRED');
     },
   },
@@ -221,7 +238,15 @@ export default {
       };
     }
     return {
-      editedValue: { required },
+      editedValue: {
+        required,
+        regexValidation: value => {
+          return !(
+            this.attributeRegex &&
+            !this.getRegexp(this.attributeRegex).test(value)
+          );
+        },
+      },
     };
   },
   mounted() {
@@ -259,8 +284,8 @@ export default {
         this.attributeType === 'date'
           ? parseISO(this.editedValue)
           : this.editedValue;
-      this.$v.$touch();
+      this.v$.$touch();
-      if (this.$v.$invalid) {
+      if (this.v$.$invalid) {
         return;
       }
       this.isEditing = false;
@@ -281,11 +306,14 @@ export default {
 .checkbox-wrap {
   @apply flex items-center;
 }
+
 .checkbox {
   @apply my-0 mr-2 ml-0;
 }
+
 .attribute-name {
   @apply w-full text-slate-800 dark:text-slate-100;
+
   &.error {
     @apply text-red-400 dark:text-red-500;
   }
@@ -302,6 +330,7 @@ export default {
     .value {
       @apply bg-slate-50 dark:bg-slate-700 mb-0;
     }
+
     .edit-button {
       @apply block;
     }
@@ -311,10 +340,12 @@ export default {
 ::v-deep {
   .selector-wrap {
     @apply m-0 top-1;
+
     .selector-name {
       @apply ml-0;
     }
   }
+
   .name {
     @apply ml-0;
   }

app/javascript/dashboard/components/index.js

@@ -1,29 +1,29 @@
 /* eslint no-plusplus: 0 */
 import AvatarUploader from './widgets/forms/AvatarUploader.vue';
 import Bar from './widgets/chart/BarChart';
-import Button from './ui/WootButton';
+import Button from './ui/WootButton.vue';
-import Code from './Code';
+import Code from './Code.vue';
-import ColorPicker from './widgets/ColorPicker';
+import ColorPicker from './widgets/ColorPicker.vue';
 import ConfirmDeleteModal from './widgets/modal/ConfirmDeleteModal.vue';
 import ConfirmModal from './widgets/modal/ConfirmationModal.vue';
 import ContextMenu from './ui/ContextMenu.vue';
 import DeleteModal from './widgets/modal/DeleteModal.vue';
-import DropdownItem from 'shared/components/ui/dropdown/DropdownItem';
+import DropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
-import DropdownMenu from 'shared/components/ui/dropdown/DropdownMenu';
+import DropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
-import FeatureToggle from './widgets/FeatureToggle';
+import FeatureToggle from './widgets/FeatureToggle.vue';
 import HorizontalBar from './widgets/chart/HorizontalBarChart';
 import Input from './widgets/forms/Input.vue';
 import PhoneInput from './widgets/forms/PhoneInput.vue';
-import Label from './ui/Label';
+import Label from './ui/Label.vue';
-import LoadingState from './widgets/LoadingState';
+import LoadingState from './widgets/LoadingState.vue';
-import Modal from './Modal';
+import Modal from './Modal.vue';
-import ModalHeader from './ModalHeader';
+import ModalHeader from './ModalHeader.vue';
-import ReportStatsCard from './widgets/ReportStatsCard';
+import ReportStatsCard from './widgets/ReportStatsCard.vue';
-import SidemenuIcon from './SidemenuIcon';
+import SidemenuIcon from './SidemenuIcon.vue';
-import Spinner from 'shared/components/Spinner';
+import Spinner from 'shared/components/Spinner.vue';
-import SubmitButton from './buttons/FormSubmitButton';
+import SubmitButton from './buttons/FormSubmitButton.vue';
 import Tabs from './ui/Tabs/Tabs';
-import TabsItem from './ui/Tabs/TabsItem';
+import TabsItem from './ui/Tabs/TabsItem.vue';
 import Thumbnail from './widgets/Thumbnail.vue';
 
 const WootUIKit = {

app/javascript/dashboard/components/layout/sidebarComponents/AddAccountModal.vue

@@ -19,13 +19,13 @@
 
       <form class="flex flex-col w-full" @submit.prevent="addAccount">
         <div class="w-full">
-          <label :class="{ error: $v.accountName.$error }">
+          <label :class="{ error: v$.accountName.$error }">
             {{ $t('CREATE_ACCOUNT.FORM.NAME.LABEL') }}
             <input
               v-model.trim="accountName"
               type="text"
               :placeholder="$t('CREATE_ACCOUNT.FORM.NAME.PLACEHOLDER')"
-              @input="$v.accountName.$touch"
+              @input="v$.accountName.$touch"
             />
           </label>
         </div>
@@ -33,8 +33,8 @@
           <div class="w-full">
             <woot-submit-button
               :disabled="
-                $v.accountName.$invalid ||
+                v$.accountName.$invalid ||
-                $v.accountName.$invalid ||
+                v$.accountName.$invalid ||
                 uiFlags.isCreating
               "
               :button-text="$t('CREATE_ACCOUNT.FORM.SUBMIT')"
@@ -49,9 +49,10 @@
 </template>
 
 <script>
-import { required, minLength } from 'vuelidate/lib/validators';
+import { required, minLength } from '@vuelidate/validators';
 import { mapGetters } from 'vuex';
 import alertMixin from 'shared/mixins/alertMixin';
+import { useVuelidate } from '@vuelidate/core';
 
 export default {
   mixins: [alertMixin],
@@ -65,6 +66,9 @@ export default {
       default: true,
     },
   },
+  setup() {
+    return { v$: useVuelidate() };
+  },
   data() {
     return {
       accountName: '',

app/javascript/dashboard/components/layout/sidebarComponents/SecondaryChildNavItem.vue

@@ -56,7 +56,7 @@
             class="bg-slate-50 dark:bg-slate-700 rounded text-xxs font-medium mx-1 py-0 px-1"
             :class="
               isCountZero
-                ? `text-slate-300 dark:text-slate-700`
+                ? `text-slate-300 dark:text-slate-500`
                 : `text-slate-700 dark:text-slate-50`
             "
           >

app/javascript/dashboard/components/ui/Tabs/Tabs.js

@@ -1,4 +1,6 @@
-export default {
+import { defineComponent } from 'vue';
+
+export default defineComponent({
   name: 'WootTabs',
   props: {
     index: {
@@ -73,19 +75,25 @@ export default {
       });
     const leftButton = this.createScrollButton(createElement, 'left');
     const rightButton = this.createScrollButton(createElement, 'right');
-    return (
+    return createElement(
-      <div
+      'div',
-        class={{
+      {
+        class: {
           'tabs--container--with-border': this.border,
           'tabs--container': true,
-        }}
+        },
-      >
+      },
-        {leftButton}
+      [
-        <ul class={{ tabs: true, 'tabs--with-scroll': this.hasScroll }}>
+        leftButton,
-          {Tabs}
+        createElement(
-        </ul>
+          'ul',
-        {rightButton}
+          {
-      </div>
+            class: { tabs: true, 'tabs--with-scroll': this.hasScroll },
+          },
+          Tabs
+        ),
+        rightButton,
+      ]
     );
   },
-};
+});

app/javascript/dashboard/components/widgets/AICTAModal.vue

@@ -12,11 +12,11 @@
         <woot-input
           v-model="value"
           type="text"
-          :class="{ error: $v.value.$error }"
+          :class="{ error: v$.value.$error }"
           :placeholder="
             $t('INTEGRATION_SETTINGS.OPEN_AI.CTA_MODAL.KEY_PLACEHOLDER')
           "
-          @blur="$v.value.$touch"
+          @blur="v$.value.$touch"
         />
       </div>
       <div class="flex flex-row justify-between gap-2 py-2 px-0 w-full">
@@ -27,7 +27,7 @@
           <woot-button variant="clear" @click.prevent="onDismiss">
             {{ $t('INTEGRATION_SETTINGS.OPEN_AI.CTA_MODAL.BUTTONS.DISMISS') }}
           </woot-button>
-          <woot-button :is-disabled="$v.value.$invalid">
+          <woot-button :is-disabled="v$.value.$invalid">
             {{ $t('INTEGRATION_SETTINGS.OPEN_AI.CTA_MODAL.BUTTONS.FINISH') }}
           </woot-button>
         </div>
@@ -37,15 +37,19 @@
 </template>
 
 <script>
-import { required } from 'vuelidate/lib/validators';
+import { required } from '@vuelidate/validators';
 import { mapGetters } from 'vuex';
 import aiMixin from 'dashboard/mixins/aiMixin';
 import alertMixin from 'shared/mixins/alertMixin';
 import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import { OPEN_AI_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
+import { useVuelidate } from '@vuelidate/core';
 
 export default {
   mixins: [aiMixin, alertMixin, uiSettingsMixin],
+  setup() {
+    return { v$: useVuelidate() };
+  },
   data() {
     return {
       value: '',

app/javascript/dashboard/components/widgets/ColorPicker.vue

@@ -53,8 +53,8 @@ export default {
 </script>
 
 <style scoped lang="scss">
-@import '~dashboard/assets/scss/variables';
+@import 'dashboard/assets/scss/variables';
-@import '~dashboard/assets/scss/mixins';
+@import 'dashboard/assets/scss/mixins';
 
 .colorpicker {
   position: relative;

app/javascript/dashboard/components/widgets/WootWriter/Editor.vue

@@ -705,10 +705,11 @@ export default {
 </script>
 
 <style lang="scss">
-@import '~@chatwoot/prosemirror-schema/src/styles/base.scss';
+@import '@chatwoot/prosemirror-schema/src/styles/base.scss';
 
 .ProseMirror-menubar-wrapper {
   @apply flex flex-col;
+
   .ProseMirror-menubar {
     min-height: var(--space-two) !important;
     @apply -ml-2.5 pb-0 bg-white dark:bg-slate-900 text-slate-700 dark:text-slate-100;
@@ -717,6 +718,7 @@ export default {
       @apply bg-slate-75 dark:bg-slate-800;
     }
   }
+
   > .ProseMirror {
     @apply p-0 break-words text-slate-800 dark:text-slate-100;
 

app/javascript/dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue

@@ -101,10 +101,10 @@
       <transition name="modal-fade">
         <div
           v-show="$refs.upload && $refs.upload.dropActive"
-          class="fixed top-0 bottom-0 left-0 right-0 z-20 flex flex-col items-center justify-center w-full h-full gap-2 text-slate-600 dark:text-slate-200 bg-white_transparent dark:bg-black_transparent"
+          class="fixed top-0 bottom-0 left-0 right-0 z-20 flex flex-col items-center justify-center w-full h-full gap-2 text-slate-900 dark:text-slate-50 bg-modal-backdrop-light dark:bg-modal-backdrop-dark"
         >
           <fluent-icon icon="cloud-backup" size="40" />
-          <h4 class="page-sub-title text-slate-600 dark:text-slate-200">
+          <h4 class="page-sub-title text-slate-900 dark:text-slate-50">
             {{ $t('CONVERSATION.REPLYBOX.DRAG_DROP') }}
           </h4>
         </div>

app/javascript/dashboard/components/widgets/conversation/ConversationAdvancedFilter.vue

@@ -41,7 +41,7 @@
           :show-query-operator="i !== appliedFilters.length - 1"
           :show-user-input="showUserInput(appliedFilters[i].filter_operator)"
           :grouped-filters="true"
-          :v="$v.appliedFilters.$each[i]"
+          :v="v$.appliedFilters.$each[i]"
           @resetFilter="resetFilter(i, appliedFilters[i])"
           @removeFilter="removeFilter(i)"
         />
@@ -80,7 +80,7 @@
 
 <script>
 import alertMixin from 'shared/mixins/alertMixin';
-import { required, requiredIf } from 'vuelidate/lib/validators';
+import { required, requiredIf } from '@vuelidate/validators';
 import FilterInputBox from '../FilterInput/Index.vue';
 import languages from './advancedFilterItems/languages';
 import countries from 'shared/constants/countries.js';
@@ -89,6 +89,7 @@ import { filterAttributeGroups } from './advancedFilterItems';
 import filterMixin from 'shared/mixins/filterMixin';
 import * as OPERATORS from 'dashboard/components/widgets/FilterInput/FilterOperatorTypes.js';
 import { CONVERSATION_EVENTS } from '../../../helper/AnalyticsHelper/events';
+import { useVuelidate } from '@vuelidate/core';
 
 export default {
   components: {
@@ -117,6 +118,9 @@ export default {
       default: false,
     },
   },
+  setup() {
+    return { v$: useVuelidate() };
+  },
   validations: {
     appliedFilters: {
       required,
@@ -347,8 +351,8 @@ export default {
       }
     },
     submitFilterQuery() {
-      this.$v.$touch();
+      this.v$.$touch();
-      if (this.$v.$invalid) return;
+      if (this.v$.$invalid) return;
       this.$store.dispatch(
         'setConversationFilters',
         JSON.parse(JSON.stringify(this.appliedFilters))

app/javascript/dashboard/components/widgets/conversation/EmailTranscriptModal.vue

@@ -45,14 +45,14 @@
             }}</label>
           </div>
           <div v-if="sentToOtherEmailAddress" class="w-[50%] mt-1">
-            <label :class="{ error: $v.email.$error }">
+            <label :class="{ error: v$.email.$error }">
               <input
                 v-model.trim="email"
                 type="text"
                 :placeholder="$t('EMAIL_TRANSCRIPT.FORM.EMAIL.PLACEHOLDER')"
-                @input="$v.email.$touch"
+                @input="v$.email.$touch"
               />
-              <span v-if="$v.email.$error" class="message">
+              <span v-if="v$.email.$error" class="message">
                 {{ $t('EMAIL_TRANSCRIPT.FORM.EMAIL.ERROR') }}
               </span>
             </label>
@@ -73,8 +73,10 @@
 </template>
 
 <script>
-import { required, minLength, email } from 'vuelidate/lib/validators';
+import { required, minLength, email } from '@vuelidate/validators';
 import alertMixin from 'shared/mixins/alertMixin';
+import { useVuelidate } from '@vuelidate/core';
+
 export default {
   mixins: [alertMixin],
   props: {
@@ -87,6 +89,9 @@ export default {
       default: () => ({}),
     },
   },
+  setup() {
+    return { v$: useVuelidate() };
+  },
   data() {
     return {
       email: '',
@@ -108,7 +113,7 @@ export default {
     isFormValid() {
       if (this.selectedType) {
         if (this.sentToOtherEmailAddress) {
-          return !!this.email && !this.$v.email.$error;
+          return !!this.email && !this.v$.email.$error;
         }
         return true;
       }

app/javascript/dashboard/components/widgets/conversation/Message.vue

@@ -1,7 +1,10 @@
 <template>
   <li v-if="shouldRenderMessage" :id="`message${data.id}`" :class="alignBubble">
     <div :class="wrapClass">
-      <div v-if="isFailed && !hasOneDayPassed" class="message-failed--alert">
+      <div
+        v-if="isFailed && !hasOneDayPassed && !isAnEmailInbox"
+        class="message-failed--alert"
+      >
         <woot-button
           v-tooltip.top-end="$t('CONVERSATION.TRY_AGAIN')"
           size="tiny"
@@ -203,6 +206,10 @@ export default {
       type: Boolean,
       default: false,
     },
+    isAnEmailInbox: {
+      type: Boolean,
+      default: false,
+    },
     inboxSupportsReplyTo: {
       type: Object,
       default: () => ({}),

app/javascript/dashboard/components/widgets/conversation/MessagesView.vue

@@ -33,6 +33,7 @@
         :is-a-whatsapp-channel="isAWhatsAppChannel"
         :is-web-widget-inbox="isAWebWidgetInbox"
         :is-a-facebook-inbox="isAFacebookInbox"
+        :is-an-email-inbox="isAnEmailChannel"
         :is-instagram="isInstagramDM"
         :inbox-supports-reply-to="inboxSupportsReplyTo"
         :in-reply-to="getInReplyToMessage(message)"

app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue

@@ -164,7 +164,7 @@ import ReplyTopPanel from 'dashboard/components/widgets/WootWriter/ReplyTopPanel
 import ReplyEmailHead from './ReplyEmailHead.vue';
 import ReplyBottomPanel from 'dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue';
 import ArticleSearchPopover from 'dashboard/routes/dashboard/helpcenter/components/ArticleSearch/SearchPopover.vue';
-import MessageSignatureMissingAlert from './MessageSignatureMissingAlert';
+import MessageSignatureMissingAlert from './MessageSignatureMissingAlert.vue';
 import Banner from 'dashboard/components/ui/Banner.vue';
 import { REPLY_EDITOR_MODES } from 'dashboard/components/widgets/WootWriter/constants';
 import WootMessageEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
@@ -198,7 +198,7 @@ import {
 import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
 import { LocalStorage } from 'shared/helpers/localStorage';
 
-const EmojiInput = () => import('shared/components/emoji/EmojiInput');
+const EmojiInput = () => import('shared/components/emoji/EmojiInput.vue');
 
 export default {
   components: {
@@ -1208,6 +1208,7 @@ export default {
     @apply bg-yellow-50 dark:bg-yellow-200;
   }
 }
+
 .send-button {
   @apply mb-0;
 }
@@ -1228,6 +1229,7 @@ export default {
 
 .emoji-dialog--rtl {
   @apply left-[unset] -right-80;
+
   &::before {
     transform: rotate(90deg);
     filter: drop-shadow(0px 4px 4px rgba(0, 0, 0, 0.08));

app/javascript/dashboard/components/widgets/conversation/ReplyEmailHead.vue

@@ -1,15 +1,15 @@
 <template>
   <div>
     <div v-if="toEmails">
-      <div class="input-group small" :class="{ error: $v.toEmailsVal.$error }">
+      <div class="input-group small" :class="{ error: v$.toEmailsVal.$error }">
         <label class="input-group-label">
           {{ $t('CONVERSATION.REPLYBOX.EMAIL_HEAD.TO') }}
         </label>
         <div class="input-group-field">
           <woot-input
-            v-model.trim="$v.toEmailsVal.$model"
+            v-model.trim="v$.toEmailsVal.$model"
             type="text"
-            :class="{ error: $v.toEmailsVal.$error }"
+            :class="{ error: v$.toEmailsVal.$error }"
             :placeholder="$t('CONVERSATION.REPLYBOX.EMAIL_HEAD.CC.PLACEHOLDER')"
             @blur="onBlur"
           />
@@ -17,15 +17,15 @@
       </div>
     </div>
     <div class="input-group-wrap">
-      <div class="input-group small" :class="{ error: $v.ccEmailsVal.$error }">
+      <div class="input-group small" :class="{ error: v$.ccEmailsVal.$error }">
         <label class="input-group-label">
           {{ $t('CONVERSATION.REPLYBOX.EMAIL_HEAD.CC.LABEL') }}
         </label>
         <div class="input-group-field">
           <woot-input
-            v-model.trim="$v.ccEmailsVal.$model"
+            v-model.trim="v$.ccEmailsVal.$model"
             type="text"
-            :class="{ error: $v.ccEmailsVal.$error }"
+            :class="{ error: v$.ccEmailsVal.$error }"
             :placeholder="$t('CONVERSATION.REPLYBOX.EMAIL_HEAD.CC.PLACEHOLDER')"
             @blur="onBlur"
           />
@@ -39,20 +39,20 @@
           {{ $t('CONVERSATION.REPLYBOX.EMAIL_HEAD.ADD_BCC') }}
         </woot-button>
       </div>
-      <span v-if="$v.ccEmailsVal.$error" class="message">
+      <span v-if="v$.ccEmailsVal.$error" class="message">
         {{ $t('CONVERSATION.REPLYBOX.EMAIL_HEAD.CC.ERROR') }}
       </span>
     </div>
     <div v-if="showBcc" class="input-group-wrap">
-      <div class="input-group small" :class="{ error: $v.bccEmailsVal.$error }">
+      <div class="input-group small" :class="{ error: v$.bccEmailsVal.$error }">
         <label class="input-group-label">
           {{ $t('CONVERSATION.REPLYBOX.EMAIL_HEAD.BCC.LABEL') }}
         </label>
         <div class="input-group-field">
           <woot-input
-            v-model.trim="$v.bccEmailsVal.$model"
+            v-model.trim="v$.bccEmailsVal.$model"
             type="text"
-            :class="{ error: $v.bccEmailsVal.$error }"
+            :class="{ error: v$.bccEmailsVal.$error }"
             :placeholder="
               $t('CONVERSATION.REPLYBOX.EMAIL_HEAD.BCC.PLACEHOLDER')
             "
@@ -60,7 +60,7 @@
           />
         </div>
       </div>
-      <span v-if="$v.bccEmailsVal.$error" class="message">
+      <span v-if="v$.bccEmailsVal.$error" class="message">
         {{ $t('CONVERSATION.REPLYBOX.EMAIL_HEAD.BCC.ERROR') }}
       </span>
     </div>
@@ -137,7 +137,7 @@ export default {
       this.showBcc = true;
     },
     onBlur() {
-      this.$v.$touch();
+      this.v$.$touch();
       this.$emit('update:bccEmails', this.bccEmailsVal);
       this.$emit('update:ccEmails', this.ccEmailsVal);
       this.$emit('update:toEmails', this.toEmailsVal);
@@ -149,12 +149,14 @@ export default {
 .input-group-wrap .message {
   @apply text-sm text-red-500 dark:text-red-500;
 }
+
 .input-group {
   @apply border-b border-solid border-slate-75 dark:border-slate-700 my-1;
 
   .input-group-label {
     @apply border-transparent bg-transparent text-xs font-semibold pl-0;
   }
+
   .input-group-field::v-deep input {
     @apply mb-0 border-transparent;
   }
@@ -162,6 +164,7 @@ export default {
 
 .input-group.error {
   @apply border-b-red-500 dark:border-b-red-500;
+
   .input-group-label {
     @apply text-red-500 dark:text-red-500;
   }

app/javascript/dashboard/components/widgets/conversation/WhatsappTemplates/TemplateParser.vue

@@ -45,7 +45,9 @@ const allKeysRequired = value => {
   const keys = Object.keys(value);
   return keys.every(key => value[key]);
 };
-import { requiredIf } from 'vuelidate/lib/validators';
+import { useVuelidate } from '@vuelidate/core';
+
+import { requiredIf } from '@vuelidate/validators';
 export default {
   props: {
     template: {
@@ -53,6 +55,9 @@ export default {
       default: () => {},
     },
   },
+  setup() {
+    return { v$: useVuelidate() };
+  },
   validations: {
     processedParams: {
       requiredIfKeysPresent: requiredIf('variables'),
@@ -149,9 +154,11 @@ footer {
     @apply ml-2.5;
   }
 }
+
 .error {
   @apply bg-red-100 dark:bg-red-100 rounded-md text-red-800 dark:text-red-800 p-2.5 text-center;
 }
+
 .template-input {
   @apply bg-slate-25 dark:bg-slate-900 text-slate-700 dark:text-slate-100;
 }

app/javascript/dashboard/components/widgets/conversation/bubble/File.vue

@@ -46,7 +46,7 @@ export default {
 </script>
 
 <style lang="scss" scoped>
-@import '~dashboard/assets/scss/variables';
+@import 'dashboard/assets/scss/variables';
 
 .file {
   display: flex;

app/javascript/dashboard/components/widgets/conversation/helpers/emailHeadHelper.js

@@ -1,4 +1,4 @@
-import emailValidator from 'vuelidate/lib/validators/email';
+import { email as emailValidator } from '@vuelidate/validators';
 
 export const validEmailsByComma = value => {
   if (!value.length) return true;

app/javascript/dashboard/components/widgets/forms/PhoneInput.vue

@@ -5,7 +5,7 @@
         class="cursor-pointer py-2 pr-1.5 pl-2 rounded-tl-md rounded-bl-md flex items-center justify-center gap-1.5 bg-slate-25 dark:bg-slate-700 h-10 w-14"
         @click="toggleCountryDropdown"
       >
-        <h5 v-if="activeCountry.emoji" class="mb-0">
+        <h5 v-if="activeCountry" class="mb-0">
           {{ activeCountry.emoji }}
         </h5>
         <fluent-icon v-else icon="globe" class="fluent-icon" size="16" />

app/javascript/dashboard/components/widgets/modal/ConfirmDeleteModal.vue

@@ -6,12 +6,12 @@
       <woot-input
         v-model="value"
         type="text"
-        :class="{ error: $v.value.$error }"
+        :class="{ error: v$.value.$error }"
         :placeholder="confirmPlaceHolderText"
-        @blur="$v.value.$touch"
+        @blur="v$.value.$touch"
       />
       <div class="button-wrapper">
-        <woot-button color-scheme="alert" :is-disabled="$v.value.$invalid">
+        <woot-button color-scheme="alert" :is-disabled="v$.value.$invalid">
           {{ confirmText }}
         </woot-button>
         <woot-button class="clear" @click.prevent="closeModal">
@@ -23,14 +23,14 @@
 </template>
 
 <script>
-import { required } from 'vuelidate/lib/validators';
+import { required } from '@vuelidate/validators';
 import Modal from '../../Modal.vue';
+import { useVuelidate } from '@vuelidate/core';
 
 export default {
   components: {
     Modal,
   },
-
   props: {
     show: {
       type: Boolean,
@@ -61,6 +61,9 @@ export default {
       default: '',
     },
   },
+  setup() {
+    return { v$: useVuelidate() };
+  },
   data() {
     return {
       value: '',

app/javascript/dashboard/helper/preChat.js

@@ -47,6 +47,8 @@ export const getCustomFields = ({ standardFields, customAttributes }) => {
         type: attribute.attribute_display_type,
         values: attribute.attribute_values,
         field_type: attribute.attribute_model,
+        regex_pattern: attribute.regex_pattern,
+        regex_cue: attribute.regex_cue,
         required: false,
         enabled: false,
       });

app/javascript/dashboard/helper/specs/inboxFixture.js

@@ -44,4 +44,18 @@ export default {
       created_at: '2021-11-29T10:20:04.563Z',
     },
   ],
+  customAttributesWithRegex: [
+    {
+      id: 2,
+      attribute_description: 'Test contact Attribute',
+      attribute_display_name: 'Test contact Attribute',
+      attribute_display_type: 'text',
+      attribute_key: 'test_contact_attribute',
+      attribute_model: 'contact_attribute',
+      attribute_values: Array(0),
+      created_at: '2023-09-20T10:20:04.563Z',
+      regex_pattern: '^w+$',
+      regex_cue: 'It should be a combination of alphabets and numbers',
+    },
+  ],
 };

app/javascript/dashboard/helper/specs/preChat.spec.js

@@ -5,7 +5,8 @@ import {
 } from '../preChat';
 import inboxFixture from './inboxFixture';
 
-const { customFields, customAttributes } = inboxFixture;
+const { customFields, customAttributes, customAttributesWithRegex } =
+  inboxFixture;
 describe('#Pre chat Helpers', () => {
   describe('getPreChatFields', () => {
     it('should return correct pre-chat fields form options passed', () => {
@@ -27,7 +28,6 @@ describe('#Pre chat Helpers', () => {
           placeholder: 'Please enter your email address',
           type: 'email',
           field_type: 'standard',
-
           required: false,
           enabled: false,
         },
@@ -71,6 +71,26 @@ describe('#Pre chat Helpers', () => {
           values: [],
         },
       ]);
+
+      expect(
+        getCustomFields({
+          standardFields: { pre_chat_fields: customFields.pre_chat_fields },
+          customAttributes: customAttributesWithRegex,
+        })
+      ).toEqual([
+        {
+          enabled: false,
+          label: 'Test contact Attribute',
+          placeholder: 'Test contact Attribute',
+          name: 'test_contact_attribute',
+          required: false,
+          field_type: 'contact_attribute',
+          type: 'text',
+          values: [],
+          regex_pattern: '^w+$',
+          regex_cue: 'It should be a combination of alphabets and numbers',
+        },
+      ]);
     });
   });
 });

app/javascript/dashboard/i18n/locale/am/advancedFilters.json

@@ -1,18 +1,18 @@
 {
   "FILTER": {
-    "TITLE": "Filter Conversations",
+    "TITLE": "Filter conversations",
-    "SUBTITLE": "Add filters below and hit 'Apply filters' to filter conversations.",
+    "SUBTITLE": "Add your filters below and hit 'Apply filters' to cut through the chat clutter.",
     "EDIT_CUSTOM_FILTER": "Edit Folder",
     "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
-    "ADD_NEW_FILTER": "Add Filter",
+    "ADD_NEW_FILTER": "Add filter",
-    "FILTER_DELETE_ERROR": "You should have atleast one filter to save",
+    "FILTER_DELETE_ERROR": "Oops, looks like we can't save nothing! Please add at least one filter to save it.",
     "SUBMIT_BUTTON_LABEL": "Apply filters",
     "UPDATE_BUTTON_LABEL": "Update folder",
     "CANCEL_BUTTON_LABEL": "Cancel",
-    "CLEAR_BUTTON_LABEL": "Clear Filters",
+    "CLEAR_BUTTON_LABEL": "Clear filters",
-    "EMPTY_VALUE_ERROR": "Value is required",
     "FOLDER_LABEL": "Folder Name",
     "FOLDER_QUERY_LABEL": "Folder Query",
+    "EMPTY_VALUE_ERROR": "Value is required.",
     "TOOLTIP_LABEL": "Filter conversations",
     "QUERY_DROPDOWN_LABELS": {
       "AND": "AND",
@@ -36,44 +36,44 @@
     },
     "ATTRIBUTES": {
       "STATUS": "Status",
-      "ASSIGNEE_NAME": "Assignee Name",
+      "ASSIGNEE_NAME": "Assignee name",
-      "INBOX_NAME": "Inbox Name",
+      "INBOX_NAME": "Inbox name",
-      "TEAM_NAME": "Team Name",
+      "TEAM_NAME": "Team name",
-      "CONVERSATION_IDENTIFIER": "Conversation Identifier",
+      "CONVERSATION_IDENTIFIER": "Conversation identifier",
-      "CAMPAIGN_NAME": "Campaign Name",
+      "CAMPAIGN_NAME": "Campaign name",
       "LABELS": "Labels",
-      "BROWSER_LANGUAGE": "Browser Language",
+      "BROWSER_LANGUAGE": "Browser language",
       "PRIORITY": "Priority",
-      "COUNTRY_NAME": "Country Name",
+      "COUNTRY_NAME": "Country name",
       "REFERER_LINK": "Referer link",
       "CUSTOM_ATTRIBUTE_LIST": "List",
       "CUSTOM_ATTRIBUTE_TEXT": "Text",
       "CUSTOM_ATTRIBUTE_NUMBER": "Number",
       "CUSTOM_ATTRIBUTE_LINK": "Link",
       "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
-      "CREATED_AT": "Created At",
+      "CREATED_AT": "Created at",
-      "LAST_ACTIVITY": "Last Activity"
+      "LAST_ACTIVITY": "Last activity"
     },
     "GROUPS": {
-      "STANDARD_FILTERS": "Standard Filters",
+      "STANDARD_FILTERS": "Standard filters",
-      "ADDITIONAL_FILTERS": "Additional Filters",
+      "ADDITIONAL_FILTERS": "Additional filters",
-      "CUSTOM_ATTRIBUTES": "Custom Attributes"
+      "CUSTOM_ATTRIBUTES": "Custom attributes"
     },
     "CUSTOM_VIEWS": {
       "ADD": {
         "TITLE": "Do you want to save this filter?",
         "LABEL": "Name this filter",
-        "PLACEHOLDER": "Enter a name for this filter",
+        "PLACEHOLDER": "Name your filter to refer it later.",
-        "ERROR_MESSAGE": "Name is required",
+        "ERROR_MESSAGE": "Name is required.",
         "SAVE_BUTTON": "Save filter",
         "CANCEL_BUTTON": "Cancel",
         "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder created successfully",
+          "SUCCESS_MESSAGE": "Folder created successfully.",
-          "ERROR_MESSAGE": "Error while creating folder"
+          "ERROR_MESSAGE": "Error while creating folder."
         },
         "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment created successfully",
+          "SUCCESS_MESSAGE": "Segment created successfully.",
-          "ERROR_MESSAGE": "Error while creating segment"
+          "ERROR_MESSAGE": "Error while creating segment."
         }
       },
       "EDIT": {
@@ -83,19 +83,19 @@
         "DELETE_BUTTON": "Delete filter",
         "MODAL": {
           "CONFIRM": {
-            "TITLE": "Confirm Deletion",
+            "TITLE": "Confirm deletion",
             "MESSAGE": "Are you sure to delete the filter ",
-            "YES": "Yes, Delete",
+            "YES": "Yes, delete",
-            "NO": "No, Keep it"
+            "NO": "No, keep it"
           }
         },
         "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder deleted successfully",
+          "SUCCESS_MESSAGE": "Folder deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting folder"
+          "ERROR_MESSAGE": "Error while deleting folder."
         },
         "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment deleted successfully",
+          "SUCCESS_MESSAGE": "Segment deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting segment"
+          "ERROR_MESSAGE": "Error while deleting segment."
         }
       }
     }

app/javascript/dashboard/i18n/locale/am/agentBots.json

@@ -1,73 +1,73 @@
 {
   "AGENT_BOTS": {
     "HEADER": "Bots",
-    "LOADING_EDITOR": "Loading Editor...",
+    "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add Bot Configuration",
+    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent bots allows you to automate the conversations</p>",
+    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
     "CSML_BOT_EDITOR": {
       "NAME": {
-        "LABEL": "Bot Name",
+        "LABEL": "Bot name",
-        "PLACEHOLDER": "Give your bot a name",
+        "PLACEHOLDER": "Name your bot.",
-        "ERROR": "Bot name is required"
+        "ERROR": "Bot name is required."
       },
       "DESCRIPTION": {
-        "LABEL": "Bot Description",
+        "LABEL": "Bot description",
         "PLACEHOLDER": "What does this bot do?"
       },
       "BOT_CONFIG": {
-        "ERROR": "Please enter your CSML bot configuration above",
+        "ERROR": "Please enter your CSML bot configuration above.",
-        "API_ERROR": "Your CSML configuration is invalid, please fix it and try again."
+        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
       },
       "SUBMIT": "Validate and save"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
-      "DESC": "You can set an agent bot from the list to this inbox. The bot can initially handle the conversation and transfer it to an agent when needed.",
+      "DESC": "Assign an Agent Bot to your inbox. They can handle initial conversations and transfer them to a live agent when necessary.",
       "SUBMIT": "Update",
-      "DISCONNECT": "Disconnect Bot",
+      "DISCONNECT": "Disconnect bot",
-      "SUCCESS_MESSAGE": "Successfully updated the agent bot",
+      "SUCCESS_MESSAGE": "Successfully updated the agent bot.",
-      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot",
+      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot.",
-      "ERROR_MESSAGE": "Could not update the agent bot, please try again later",
+      "ERROR_MESSAGE": "Could not update the agent bot. Please try again.",
-      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot, please try again later",
+      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot. Please try again.",
-      "SELECT_PLACEHOLDER": "Select Bot"
+      "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
       "TITLE": "Configure new bot",
       "CANCEL_BUTTON_TEXT": "Cancel",
       "API": {
-        "SUCCESS_MESSAGE": "Bot added successfully",
+        "SUCCESS_MESSAGE": "Bot added successfully.",
-        "ERROR_MESSAGE": "Could not add bot, Please try again later"
+        "ERROR_MESSAGE": "Could not add bot. Please try again later."
       }
     },
     "LIST": {
-      "404": "No Bots found, you can create a bot by clicking the 'Configure new bot' Button ↗",
+      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
-      "LOADING": "Fetching Bots...",
+      "LOADING": "Fetching bots...",
-      "TYPE": "Bot Type"
+      "TYPE": "Bot type"
     },
     "DELETE": {
       "BUTTON_TEXT": "Delete",
-      "TITLE": "Delete Bot",
+      "TITLE": "Delete bot",
       "SUBMIT": "Delete",
       "CANCEL_BUTTON_TEXT": "Cancel",
-      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible",
+      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
       "API": {
-        "SUCCESS_MESSAGE": "Bot deleted successfully",
+        "SUCCESS_MESSAGE": "Bot deleted successfully.",
-        "ERROR_MESSAGE": "Could not able to delete bot, Please try again later"
+        "ERROR_MESSAGE": "Could not delete bot. Please try again."
       }
     },
     "EDIT": {
       "BUTTON_TEXT": "Edit",
-      "LOADING": "Fetching Bots...",
+      "LOADING": "Fetching bots...",
-      "TITLE": "Edit Bot",
+      "TITLE": "Edit bot",
       "CANCEL_BUTTON_TEXT": "Cancel",
       "API": {
-        "SUCCESS_MESSAGE": "Bot updated successfully",
+        "SUCCESS_MESSAGE": "Bot updated successfully.",
-        "ERROR_MESSAGE": "Could not update bot, Please try again later"
+        "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
     "TYPES": {
-      "WEBHOOK": "Webhook Bot",
+      "WEBHOOK": "Webhook bot",
-      "CSML": "CSML Bot"
+      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/am/bulkActions.json

@@ -1,40 +1,40 @@
 {
   "BULK_ACTION": {
     "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-    "AGENT_SELECT_LABEL": "Select Agent",
+    "AGENT_SELECT_LABEL": "Select agent",
     "ASSIGN_CONFIRMATION_LABEL": "Are you sure to assign %{conversationCount} %{conversationLabel} to",
     "UNASSIGN_CONFIRMATION_LABEL": "Are you sure to unassign %{conversationCount} %{conversationLabel}?",
     "GO_BACK_LABEL": "Go back",
     "ASSIGN_LABEL": "Assign",
     "YES": "Yes",
-    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_AGENT_TOOLTIP": "Assign agent",
     "ASSIGN_TEAM_TOOLTIP": "Assign team",
-    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully.",
-    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "ASSIGN_FAILED": "Failed to assign conversations. Please try again.",
-    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully.",
-    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "RESOLVE_FAILED": "Failed to resolve conversations. Please try again.",
     "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-    "AGENT_LIST_LOADING": "Loading Agents",
+    "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
-      "UPDATE_FAILED": "Failed to update conversations, please try again"
+      "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
     "LABELS": {
-      "ASSIGN_LABELS": "Assign Labels",
+      "ASSIGN_LABELS": "Assign labels",
       "NO_LABELS_FOUND": "No labels found for",
       "ASSIGN_SELECTED_LABELS": "Assign selected labels",
-      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully.",
-      "ASSIGN_FAILED": "Failed to assign labels, please try again"
+      "ASSIGN_FAILED": "Failed to assign labels. Please try again."
     },
     "TEAMS": {
-      "TEAM_SELECT_LABEL": "Select Team",
+      "TEAM_SELECT_LABEL": "Select team",
       "NONE": "None",
       "NO_TEAMS_AVAILABLE": "There are no teams added to this account yet.",
-      "ASSIGN_SELECTED_TEAMS": "Assign selected team",
+      "ASSIGN_SELECTED_TEAMS": "Assign selected team.",
-      "ASSIGN_SUCCESFUL": "Teams assiged successfully",
+      "ASSIGN_SUCCESFUL": "Teams assiged successfully.",
-      "ASSIGN_FAILED": "Failed to assign team, please try again"
+      "ASSIGN_FAILED": "Failed to assign team. Please try again."
     }
   }
 }

app/javascript/dashboard/i18n/locale/am/cannedMgmt.json

@@ -1,75 +1,75 @@
 {
   "CANNED_MGMT": {
     "HEADER": "Canned Responses",
-    "HEADER_BTN_TXT": "Add Canned Response",
+    "HEADER_BTN_TXT": "Add canned response",
-    "LOADING": "Fetching Canned Responses",
+    "LOADING": "Fetching canned responses...",
-    "SEARCH_404": "There are no items matching this query",
+    "SEARCH_404": "There are no items matching this query.",
-    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are saved reply templates which can be used to quickly send out a reply to a conversation. </p><p> For creating a Canned Response, just click on the <b>Add Canned Response</b>. You can also edit or delete an existing Canned Response by clicking on the Edit or Delete button </p><p> Canned responses are used with the help of <b>Short Codes</b>. Agents can access canned responses while on a chat by typing <b>'/'</b> followed by the short code. </p>",
+    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are pre-written reply templates that help you quickly respond to a conversation. To insert a canned response during a chat, agents can type a short code preceded by a '/' character. </p><p> You can manage your canned responses from this page or create new ones using the \"Add canned response\" button.</p><p>Open the <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Canned Responses handbook</a> in another tab for a helping hand.</p><p>Also, check out the all-new <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\">Canned Responses Library</a>.</p>",
     "LIST": {
       "404": "There are no canned responses available in this account.",
       "TITLE": "Manage canned responses",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to tickets.",
+      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
       "TABLE_HEADER": [
-        "Short Code",
+        "Short code",
         "Content",
         "Actions"
       ]
     },
     "ADD": {
-      "TITLE": "Add Canned Response",
+      "TITLE": "Add canned response",
-      "DESC": "Canned Responses are saved reply templates which can be used to quickly send out reply to conversation.",
+      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
       "CANCEL_BUTTON_TEXT": "Cancel",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "Short Code",
+          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a short code",
+          "PLACEHOLDER": "Please enter a short code.",
-          "ERROR": "Short Code is required"
+          "ERROR": "Short Code is required."
         },
         "CONTENT": {
-          "LABEL": "Content",
+          "LABEL": "Message",
-          "PLACEHOLDER": "Please enter a content",
+          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Content is required"
+          "ERROR": "Message is required."
         },
         "SUBMIT": "Submit"
       },
       "API": {
-        "SUCCESS_MESSAGE": "Canned Response added successfully",
+        "SUCCESS_MESSAGE": "Canned response added successfully.",
-        "ERROR_MESSAGE": "Could not create canned response. Please try again later."
+        "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
       }
     },
     "EDIT": {
-      "TITLE": "Edit Canned Response",
+      "TITLE": "Edit canned response",
       "CANCEL_BUTTON_TEXT": "Cancel",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "Short Code",
+          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a shortcode",
+          "PLACEHOLDER": "Please enter a shortcode.",
-          "ERROR": "Short Code is required"
+          "ERROR": "Short code is required."
         },
         "CONTENT": {
-          "LABEL": "Content",
+          "LABEL": "Message",
-          "PLACEHOLDER": "Please enter a content",
+          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Content is required"
+          "ERROR": "Message is required."
         },
         "SUBMIT": "Submit"
       },
       "BUTTON_TEXT": "Edit",
       "API": {
-        "SUCCESS_MESSAGE": "Canned Response updated successfully",
+        "SUCCESS_MESSAGE": "Canned response is updated successfully.",
-        "ERROR_MESSAGE": "Could not update canned response. Please try again later."
+        "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "Delete",
       "API": {
-        "SUCCESS_MESSAGE": "Canned response deleted successfully",
+        "SUCCESS_MESSAGE": "Canned response deleted successfully.",
-        "ERROR_MESSAGE": "Could not delete canned response. Please try again later."
+        "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
       },
       "CONFIRM": {
-        "TITLE": "Confirm Deletion",
+        "TITLE": "Confirm deletion",
         "MESSAGE": "Are you sure to delete ",
-        "YES": "Yes, Delete ",
+        "YES": "Yes, delete ",
-        "NO": "No, Keep "
+        "NO": "No, keep "
       }
     }
   }

app/javascript/dashboard/i18n/locale/am/chatlist.json

@@ -51,18 +51,30 @@
         "ACTIVE": "Last activity"
       }
     },
-    "CHAT_SORT_FILTER_ITEMS": {
+    "SORT_ORDER_ITEMS": {
-      "latest": {
+      "last_activity_at_asc": {
-        "TEXT": "Last activity"
+        "TEXT": "Last activity: Oldest first"
       },
-      "sort_on_created_at": {
+      "last_activity_at_desc": {
-        "TEXT": "Created at"
+        "TEXT": "Last activity: Newest first"
       },
-      "sort_on_priority": {
+      "created_at_desc": {
-        "TEXT": "Priority"
+        "TEXT": "Created at: Newest first"
       },
-      "sort_on_waiting_since": {
+      "created_at_asc": {
-        "TEXT": "Pending Response"
+        "TEXT": "Created at: Oldest first"
+      },
+      "priority_desc": {
+        "TEXT": "Priority: Highest first"
+      },
+      "priority_asc": {
+        "TEXT": "Priority: Lowest first"
+      },
+      "waiting_since_asc": {
+        "TEXT": "Pending Response: Longest first"
+      },
+      "waiting_since_desc": {
+        "TEXT": "Pending Response: Shortest first"
       }
     },
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/am/conversation.json

@@ -41,6 +41,9 @@
     "SAVE_CONTACT": "Save",
     "UPLOADING_ATTACHMENTS": "Uploading attachments...",
     "REPLIED_TO_STORY": "Replied to your story",
+    "UNSUPPORTED_MESSAGE": "This message is unsupported.",
+    "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
+    "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
     "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
     "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
     "NO_RESPONSE": "No response",
@@ -139,6 +142,7 @@
       "PRIVATE_NOTE": "Private Note",
       "SEND": "Send",
       "CREATE": "Add Note",
+      "INSERT_READ_MORE": "Read more",
       "DISMISS_REPLY": "Dismiss reply",
       "REPLYING_TO": "Replying to:",
       "TIP_FORMAT_ICON": "Show rich text editor",

app/javascript/dashboard/i18n/locale/am/generalSettings.json

@@ -92,7 +92,7 @@
   },
   "NETWORK": {
     "NOTIFICATION": {
-      "TEXT": "Disconnected from Chatwoot"
+      "OFFLINE": "Offline"
     },
     "BUTTON": {
       "REFRESH": "Refresh"

app/javascript/dashboard/i18n/locale/am/helpCenter.json

@@ -3,6 +3,7 @@
     "HEADER": {
       "FILTER": "Filter by",
       "SORT": "Sort by",
+      "LOCALE": "Locale",
       "SETTINGS_BUTTON": "Settings",
       "NEW_BUTTON": "New Article",
       "DROPDOWN_OPTIONS": {
@@ -15,6 +16,12 @@
         "MINE": "My Articles",
         "DRAFT": "Draft Articles",
         "ARCHIVED": "Archived Articles"
+      },
+      "LOCALE_SELECT": {
+        "TITLE": "Select locale",
+        "PLACEHOLDER": "Select locale",
+        "NO_RESULT": "No locale found",
+        "SEARCH_PLACEHOLDER": "Search locale"
       }
     },
     "EDIT_HEADER": {
@@ -76,6 +83,9 @@
     },
     "ARTICLE_SEARCH_RESULT": {
       "UNCATEGORIZED": "Uncategorized",
+      "SEARCH_RESULTS": "Search results for %{query}",
+      "EMPTY_TEXT": "Search for articles to insert into replies.",
+      "SEARCH_LOADER": "Searching...",
       "INSERT_ARTICLE": "Insert",
       "NO_RESULT": "No articles found",
       "COPY_LINK": "Copy article link to clipboard",
@@ -220,7 +230,10 @@
         "LOGO": {
           "LABEL": "Logo",
           "UPLOAD_BUTTON": "Upload logo",
-          "HELP_TEXT": "This logo will be displayed on the portal header."
+          "HELP_TEXT": "This logo will be displayed on the portal header.",
+          "IMAGE_UPLOAD_SUCCESS": "Logo uploaded successfully",
+          "IMAGE_UPLOAD_ERROR": "Logo deleted successfully",
+          "IMAGE_DELETE_ERROR": "Error while deleting logo"
         },
         "NAME": {
           "LABEL": "Name",
@@ -426,6 +439,21 @@
         }
       }
     },
+    "ARTICLE_SEARCH": {
+      "TITLE": "Search articles",
+      "PLACEHOLDER": "Search articles",
+      "NO_RESULT": "No articles found",
+      "SEARCHING": "Searching...",
+      "SEARCH_BUTTON": "Search",
+      "INSERT_ARTICLE": "Insert link",
+      "IFRAME_ERROR": "URL is empty or invalid. Unable to display content.",
+      "OPEN_ARTICLE_SEARCH": "Insert article from Help Center",
+      "SUCCESS_ARTICLE_INSERTED": "Article inserted successfully",
+      "PREVIEW_LINK": "Preview article",
+      "CANCEL": "Close",
+      "BACK": "Back",
+      "BACK_RESULTS": "Back to results"
+    },
     "UPGRADE_PAGE": {
       "TITLE": "Help Center",
       "DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Upgrade your subscription to enable this feature.",

app/javascript/dashboard/i18n/locale/ar/advancedFilters.json

@@ -1,18 +1,18 @@
 {
   "FILTER": {
     "TITLE": "تصفية المحادثات",
-    "SUBTITLE": "إضافة فلاتر أدناه واضغط على 'إرسال' لتصفية المحادثات.",
+    "SUBTITLE": "Add your filters below and hit 'Apply filters' to cut through the chat clutter.",
     "EDIT_CUSTOM_FILTER": "Edit Folder",
     "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
-    "ADD_NEW_FILTER": "إضافة عامل تصفية",
+    "ADD_NEW_FILTER": "Add filter",
-    "FILTER_DELETE_ERROR": "يجب أن يكون لديك عامل تصفية واحد على الأقل للحفظ",
+    "FILTER_DELETE_ERROR": "Oops, looks like we can't save nothing! Please add at least one filter to save it.",
     "SUBMIT_BUTTON_LABEL": "تطبيق عامل التصفية",
     "UPDATE_BUTTON_LABEL": "Update folder",
     "CANCEL_BUTTON_LABEL": "إلغاء",
-    "CLEAR_BUTTON_LABEL": "مسح عامل التصفية",
+    "CLEAR_BUTTON_LABEL": "Clear filters",
-    "EMPTY_VALUE_ERROR": "القيمة مطلوبة",
     "FOLDER_LABEL": "Folder Name",
     "FOLDER_QUERY_LABEL": "Folder Query",
+    "EMPTY_VALUE_ERROR": "القيمة مطلوبة.",
     "TOOLTIP_LABEL": "تصفية المحادثات",
     "QUERY_DROPDOWN_LABELS": {
       "AND": "و",
@@ -36,15 +36,15 @@
     },
     "ATTRIBUTES": {
       "STATUS": "الحالة",
-      "ASSIGNEE_NAME": "اسم المحال إليه",
+      "ASSIGNEE_NAME": "Assignee name",
-      "INBOX_NAME": "اسم صندوق الوارد لقناة التواصل",
+      "INBOX_NAME": "اسم صندوق الوارد",
       "TEAM_NAME": "اسم الفريق",
-      "CONVERSATION_IDENTIFIER": "معرف المحادثة",
+      "CONVERSATION_IDENTIFIER": "Conversation identifier",
-      "CAMPAIGN_NAME": "اسم الحملة",
+      "CAMPAIGN_NAME": "Campaign name",
       "LABELS": "الوسوم",
-      "BROWSER_LANGUAGE": "لغة المتصفح",
+      "BROWSER_LANGUAGE": "Browser language",
       "PRIORITY": "الأولوية",
-      "COUNTRY_NAME": "اسم الدولة",
+      "COUNTRY_NAME": "Country name",
       "REFERER_LINK": "رابط المرجع",
       "CUSTOM_ATTRIBUTE_LIST": "القائمة",
       "CUSTOM_ATTRIBUTE_TEXT": "النص",
@@ -52,28 +52,28 @@
       "CUSTOM_ATTRIBUTE_LINK": "الرابط",
       "CUSTOM_ATTRIBUTE_CHECKBOX": "مربع",
       "CREATED_AT": "تم إنشاؤها في",
-      "LAST_ACTIVITY": "آخر نشاط"
+      "LAST_ACTIVITY": "النشاط الأخير"
     },
     "GROUPS": {
-      "STANDARD_FILTERS": "الفلاتر القياسية",
+      "STANDARD_FILTERS": "Standard filters",
-      "ADDITIONAL_FILTERS": "فلاتر إضافية",
+      "ADDITIONAL_FILTERS": "Additional filters",
-      "CUSTOM_ATTRIBUTES": "سمات مخصصة"
+      "CUSTOM_ATTRIBUTES": "Custom attributes"
     },
     "CUSTOM_VIEWS": {
       "ADD": {
         "TITLE": "هل تريد حفظ هذا الفلتر؟",
         "LABEL": "تسمية هذا الفلتر",
-        "PLACEHOLDER": "أدخل اسم لهذا الفلتر",
+        "PLACEHOLDER": "Name your filter to refer it later.",
-        "ERROR_MESSAGE": "الاسم مطلوب",
+        "ERROR_MESSAGE": "الاسم مطلوب.",
         "SAVE_BUTTON": "حفظ الفلتر",
         "CANCEL_BUTTON": "إلغاء",
         "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "تم إنشاء طريقة عرض مخصصة بنجاح",
+          "SUCCESS_MESSAGE": "تم إنشاء طريقة عرض مخصصة بنجاح.",
-          "ERROR_MESSAGE": "خطأ أثناء إنشاء طريقة عرض مخصصة"
+          "ERROR_MESSAGE": "خطأ أثناء إنشاء طريقة عرض مخصصة."
         },
         "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "تم إنشاء طريقة عرض مخصصة بنجاح",
+          "SUCCESS_MESSAGE": "تم إنشاء طريقة عرض مخصصة بنجاح.",
-          "ERROR_MESSAGE": "خطأ أثناء إنشاء طريقة عرض مخصصة"
+          "ERROR_MESSAGE": "خطأ أثناء إنشاء طريقة عرض مخصصة."
         }
       },
       "EDIT": {
@@ -85,17 +85,17 @@
           "CONFIRM": {
             "TITLE": "تأكيد الحذف",
             "MESSAGE": "هل أنت متأكد من حذف الفلتر ",
-            "YES": "نعم، احذف",
+            "YES": "Yes, delete",
             "NO": "لا، احتفظ به"
           }
         },
         "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "تم حذف طريقة عرض مخصصة بنجاح",
+          "SUCCESS_MESSAGE": "تم حذف طريقة عرض مخصصة بنجاح.",
-          "ERROR_MESSAGE": "حدث خطأ أثناء حذف المجلد"
+          "ERROR_MESSAGE": "حدث خطأ أثناء حذف المجلد."
         },
         "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "تم حذف العرض المخصص بنجاح",
+          "SUCCESS_MESSAGE": "تم حذف العرض المخصص بنجاح.",
-          "ERROR_MESSAGE": "حدث خطأ أثناء حذف طريقة عرض مخصصة"
+          "ERROR_MESSAGE": "حدث خطأ أثناء حذف طريقة عرض مخصصة."
         }
       }
     }

app/javascript/dashboard/i18n/locale/ar/agentBots.json

@@ -1,73 +1,73 @@
 {
   "AGENT_BOTS": {
     "HEADER": "Bots",
-    "LOADING_EDITOR": "Loading Editor...",
+    "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add Bot Configuration",
+    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent bots allows you to automate the conversations</p>",
+    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
     "CSML_BOT_EDITOR": {
       "NAME": {
-        "LABEL": "Bot Name",
+        "LABEL": "Bot name",
-        "PLACEHOLDER": "Give your bot a name",
+        "PLACEHOLDER": "Name your bot.",
-        "ERROR": "Bot name is required"
+        "ERROR": "Bot name is required."
       },
       "DESCRIPTION": {
-        "LABEL": "Bot Description",
+        "LABEL": "Bot description",
         "PLACEHOLDER": "What does this bot do?"
       },
       "BOT_CONFIG": {
-        "ERROR": "Please enter your CSML bot configuration above",
+        "ERROR": "Please enter your CSML bot configuration above.",
-        "API_ERROR": "Your CSML configuration is invalid, please fix it and try again."
+        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
       },
       "SUBMIT": "Validate and save"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
-      "DESC": "You can set an agent bot from the list to this inbox. The bot can initially handle the conversation and transfer it to an agent when needed.",
+      "DESC": "Assign an Agent Bot to your inbox. They can handle initial conversations and transfer them to a live agent when necessary.",
       "SUBMIT": "تحديث",
-      "DISCONNECT": "Disconnect Bot",
+      "DISCONNECT": "Disconnect bot",
-      "SUCCESS_MESSAGE": "Successfully updated the agent bot",
+      "SUCCESS_MESSAGE": "Successfully updated the agent bot.",
-      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot",
+      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot.",
-      "ERROR_MESSAGE": "Could not update the agent bot, please try again later",
+      "ERROR_MESSAGE": "Could not update the agent bot. Please try again.",
-      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot, please try again later",
+      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot. Please try again.",
-      "SELECT_PLACEHOLDER": "Select Bot"
+      "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
       "TITLE": "Configure new bot",
       "CANCEL_BUTTON_TEXT": "إلغاء",
       "API": {
-        "SUCCESS_MESSAGE": "Bot added successfully",
+        "SUCCESS_MESSAGE": "Bot added successfully.",
-        "ERROR_MESSAGE": "Could not add bot, Please try again later"
+        "ERROR_MESSAGE": "Could not add bot. Please try again later."
       }
     },
     "LIST": {
-      "404": "No Bots found, you can create a bot by clicking the 'Configure new bot' Button ↗",
+      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
-      "LOADING": "Fetching Bots...",
+      "LOADING": "Fetching bots...",
-      "TYPE": "Bot Type"
+      "TYPE": "Bot type"
     },
     "DELETE": {
       "BUTTON_TEXT": "حذف",
-      "TITLE": "Delete Bot",
+      "TITLE": "Delete bot",
       "SUBMIT": "حذف",
       "CANCEL_BUTTON_TEXT": "إلغاء",
-      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible",
+      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
       "API": {
-        "SUCCESS_MESSAGE": "Bot deleted successfully",
+        "SUCCESS_MESSAGE": "Bot deleted successfully.",
-        "ERROR_MESSAGE": "Could not able to delete bot, Please try again later"
+        "ERROR_MESSAGE": "Could not delete bot. Please try again."
       }
     },
     "EDIT": {
       "BUTTON_TEXT": "تعديل",
-      "LOADING": "Fetching Bots...",
+      "LOADING": "Fetching bots...",
-      "TITLE": "Edit Bot",
+      "TITLE": "Edit bot",
       "CANCEL_BUTTON_TEXT": "إلغاء",
       "API": {
-        "SUCCESS_MESSAGE": "Bot updated successfully",
+        "SUCCESS_MESSAGE": "Bot updated successfully.",
-        "ERROR_MESSAGE": "Could not update bot, Please try again later"
+        "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
     "TYPES": {
-      "WEBHOOK": "Webhook Bot",
+      "WEBHOOK": "Webhook bot",
-      "CSML": "CSML Bot"
+      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/bulkActions.json

@@ -7,34 +7,34 @@
     "GO_BACK_LABEL": "العودة للخلف",
     "ASSIGN_LABEL": "تكليف",
     "YES": "نعم",
-    "ASSIGN_AGENT_TOOLTIP": "إسناد وكيل",
+    "ASSIGN_AGENT_TOOLTIP": "تعيين وكيل",
     "ASSIGN_TEAM_TOOLTIP": "تعيين فريق",
-    "ASSIGN_SUCCESFUL": "تم تعيين المحادثات بنجاح",
+    "ASSIGN_SUCCESFUL": "تم تعيين المحادثات بنجاح.",
-    "ASSIGN_FAILED": "فشل في تعيين المحادثات، الرجاء المحاولة مرة أخرى",
+    "ASSIGN_FAILED": "Failed to assign conversations. Please try again.",
-    "RESOLVE_SUCCESFUL": "تم تسوية المحادثات بنجاح",
+    "RESOLVE_SUCCESFUL": "تم تسوية المحادثات بنجاح.",
-    "RESOLVE_FAILED": "فشل في حل المحادثات، يرجى المحاولة مرة أخرى",
+    "RESOLVE_FAILED": "Failed to resolve conversations. Please try again.",
     "ALL_CONVERSATIONS_SELECTED_ALERT": "المحادثات المرئية في هذه الصفحة هي المحددة فقط.",
-    "AGENT_LIST_LOADING": "تحميل الوكلاء",
+    "AGENT_LIST_LOADING": "جاري تحميل الوكلاء",
     "UPDATE": {
       "CHANGE_STATUS": "تغيير الحالة",
-      "SNOOZE_UNTIL_NEXT_REPLY": "غفوة حتى الرد القادم",
+      "SNOOZE_UNTIL_NEXT_REPLY": "غفوة حتى الرد القادم.",
       "UPDATE_SUCCESFUL": "تم تحديث حالة المحادثة بنجاح.",
-      "UPDATE_FAILED": "فشل تحديث المحادثات، الرجاء المحاولة مرة أخرى"
+      "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
     "LABELS": {
-      "ASSIGN_LABELS": "تعيين التسميات",
+      "ASSIGN_LABELS": "Assign labels",
       "NO_LABELS_FOUND": "لم يتم العثور على تسميات لـ",
       "ASSIGN_SELECTED_LABELS": "تعيين التسميات المحددة",
-      "ASSIGN_SUCCESFUL": "تم تعيين التسميات بنجاح",
+      "ASSIGN_SUCCESFUL": "تم تعيين التسميات بنجاح.",
-      "ASSIGN_FAILED": "فشل في تعيين التسميات ، الرجاء المحاولة مرة أخرى"
+      "ASSIGN_FAILED": "Failed to assign labels. Please try again."
     },
     "TEAMS": {
       "TEAM_SELECT_LABEL": "اختيار فريق",
       "NONE": "لا شيء",
       "NO_TEAMS_AVAILABLE": "لا توجد فرق مضافة إلى هذا الحساب حتى الآن.",
-      "ASSIGN_SELECTED_TEAMS": "تعيين فريق محدد",
+      "ASSIGN_SELECTED_TEAMS": "تعيين فريق محدد.",
-      "ASSIGN_SUCCESFUL": "تم تعيين الفرق بنجاح",
+      "ASSIGN_SUCCESFUL": "تم تعيين الفرق بنجاح.",
-      "ASSIGN_FAILED": "فشل تعيين الفريق، الرجاء المحاولة مرة أخرى"
+      "ASSIGN_FAILED": "Failed to assign team. Please try again."
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/cannedMgmt.json

@@ -1,75 +1,75 @@
 {
   "CANNED_MGMT": {
     "HEADER": "الردود السريعة",
-    "HEADER_BTN_TXT": "إضافة رد جاهز",
+    "HEADER_BTN_TXT": "Add canned response",
-    "LOADING": "جاري جلب الردود الجاهزة",
+    "LOADING": "Fetching canned responses...",
-    "SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام",
+    "SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام.",
-    "SIDEBAR_TXT": "<p><b>الردود الجاهزة</b> </p><p> الردود الجاهزة هي عبارة عن قوالب يتم إعدادها مسبقاً لاستخدامها في كتابة الرسائل والردود للإجابة على اكثر الاسئلة شيوعاً. </p><p> لإضافة قالب جديد، فقط انقر على <b>إضافة رد جاهز</b>. يمكنك أيضاً تعديل أو حذف الردود الجاهزة الأخرى بالنقر على زر التحرير أو الحذف </p><p> يتم تسهيل استخدام الردود المسبقة بواسطة <b>رموز مختصرة</b> لتسريع البحث والوصول إليها. يمكن للموظفين الوصول إلى قوالب الردود الجاهزة أثناء الدردشة عن طريق الضغط على زر <b>'/'</b> ومن ثم الاختصار الخاص بالقالب المراد إدخاله في مربع النص. </p>",
+    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are pre-written reply templates that help you quickly respond to a conversation. To insert a canned response during a chat, agents can type a short code preceded by a '/' character. </p><p> You can manage your canned responses from this page or create new ones using the \"Add canned response\" button.</p><p>Open the <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Canned Responses handbook</a> in another tab for a helping hand.</p><p>Also, check out the all-new <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\">Canned Responses Library</a>.</p>",
     "LIST": {
       "404": "لا توجد ردود جاهزة متوفرة في هذا الحساب.",
       "TITLE": "إدارة الردود الجاهزة",
-      "DESC": "الردود الجاهزة هي قوالب رسائل معدة مسبقاً يمكن استخدامها لتسريع كتابة الردود في المحادثات.",
+      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
       "TABLE_HEADER": [
-        "الرمز المختصر",
+        "Short code",
         "المحتوى",
         "الإجراءات"
       ]
     },
     "ADD": {
-      "TITLE": "إضافة رد جاهز",
+      "TITLE": "Add canned response",
-      "DESC": "الردود الجاهزة هي قوالب رسائل معدة مسبقاً يمكن استخدامها لتسريع كتابة الردود في المحادثات.",
+      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
       "CANCEL_BUTTON_TEXT": "إلغاء",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "الرمز المختصر",
+          "LABEL": "Short code",
-          "PLACEHOLDER": "الرجاء إدخال رمز مختصر",
+          "PLACEHOLDER": "Please enter a short code.",
-          "ERROR": "الرمز المختصر مطلوب"
+          "ERROR": "Short Code is required."
         },
         "CONTENT": {
-          "LABEL": "المحتوى",
+          "LABEL": "رسالة",
-          "PLACEHOLDER": "الرجاء إدخال محتوى",
+          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "المحتوى مطلوب"
+          "ERROR": "Message is required."
         },
         "SUBMIT": "إرسال"
       },
       "API": {
-        "SUCCESS_MESSAGE": "تم إضافة قالب الرد الجاهز بنجاح",
+        "SUCCESS_MESSAGE": "Canned response added successfully.",
         "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
       }
     },
     "EDIT": {
-      "TITLE": "تعديل قالب الرد الجاهز",
+      "TITLE": "Edit canned response",
       "CANCEL_BUTTON_TEXT": "إلغاء",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "الرمز المختصر",
+          "LABEL": "Short code",
-          "PLACEHOLDER": "الرجاء إدخال رمز مختصر",
+          "PLACEHOLDER": "Please enter a shortcode.",
-          "ERROR": "الرمز المختصر مطلوب"
+          "ERROR": "Short code is required."
         },
         "CONTENT": {
-          "LABEL": "المحتوى",
+          "LABEL": "رسالة",
-          "PLACEHOLDER": "الرجاء إدخال محتوى",
+          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "المحتوى مطلوب"
+          "ERROR": "الرسالة مطلوبة."
         },
         "SUBMIT": "إرسال"
       },
       "BUTTON_TEXT": "تعديل",
       "API": {
-        "SUCCESS_MESSAGE": "تم تحديث قالب الرد الجاهز بنجاح",
+        "SUCCESS_MESSAGE": "Canned response is updated successfully.",
         "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "حذف",
       "API": {
-        "SUCCESS_MESSAGE": "تم حذف قالب الرد الجاهز بنجاح",
+        "SUCCESS_MESSAGE": "Canned response deleted successfully.",
         "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
       },
       "CONFIRM": {
         "TITLE": "تأكيد الحذف",
         "MESSAGE": "هل أنت متأكد من الحذف ",
-        "YES": "نعم، احذف ",
+        "YES": "Yes, delete ",
-        "NO": "لا، احتفظ "
+        "NO": "No, keep "
       }
     }
   }

app/javascript/dashboard/i18n/locale/ar/chatlist.json

@@ -51,18 +51,30 @@
         "ACTIVE": "النشاط الأخير"
       }
     },
-    "CHAT_SORT_FILTER_ITEMS": {
+    "SORT_ORDER_ITEMS": {
-      "latest": {
+      "last_activity_at_asc": {
-        "TEXT": "النشاط الأخير"
+        "TEXT": "Last activity: Oldest first"
       },
-      "sort_on_created_at": {
+      "last_activity_at_desc": {
-        "TEXT": "تم إنشاؤها في"
+        "TEXT": "Last activity: Newest first"
       },
-      "sort_on_priority": {
+      "created_at_desc": {
-        "TEXT": "الأولوية"
+        "TEXT": "Created at: Newest first"
       },
-      "sort_on_waiting_since": {
+      "created_at_asc": {
-        "TEXT": "Pending Response"
+        "TEXT": "Created at: Oldest first"
+      },
+      "priority_desc": {
+        "TEXT": "Priority: Highest first"
+      },
+      "priority_asc": {
+        "TEXT": "Priority: Lowest first"
+      },
+      "waiting_since_asc": {
+        "TEXT": "Pending Response: Longest first"
+      },
+      "waiting_since_desc": {
+        "TEXT": "Pending Response: Shortest first"
       }
     },
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/ar/conversation.json

@@ -41,6 +41,9 @@
     "SAVE_CONTACT": "حفظ",
     "UPLOADING_ATTACHMENTS": "جاري تحميل المرفقات...",
     "REPLIED_TO_STORY": "Replied to your story",
+    "UNSUPPORTED_MESSAGE": "This message is unsupported.",
+    "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
+    "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
     "SUCCESS_DELETE_MESSAGE": "تم حذف الرسالة بنجاح",
     "FAIL_DELETE_MESSSAGE": "تعذر حذف الرسالة! حاول مرة أخرى",
     "NO_RESPONSE": "لا توجد استجابة",
@@ -139,6 +142,7 @@
       "PRIVATE_NOTE": "إضافة ملاحظة خاصة",
       "SEND": "إرسال",
       "CREATE": "إضافة ملاحظة",
+      "INSERT_READ_MORE": "Read more",
       "DISMISS_REPLY": "Dismiss reply",
       "REPLYING_TO": "Replying to:",
       "TIP_FORMAT_ICON": "عرض محرر النصوص",

app/javascript/dashboard/i18n/locale/ar/generalSettings.json

@@ -92,7 +92,7 @@
   },
   "NETWORK": {
     "NOTIFICATION": {
-      "TEXT": "قطع الاتصال من Chatwoot"
+      "OFFLINE": "غير متصل"
     },
     "BUTTON": {
       "REFRESH": "تحديث"

app/javascript/dashboard/i18n/locale/ar/helpCenter.json

@@ -3,6 +3,7 @@
     "HEADER": {
       "FILTER": "تصفية حسب",
       "SORT": "ترتيب حسب",
+      "LOCALE": "اللغة",
       "SETTINGS_BUTTON": "الإعدادات",
       "NEW_BUTTON": "مقالة جديدة",
       "DROPDOWN_OPTIONS": {
@@ -15,6 +16,12 @@
         "MINE": "مقالاتي",
         "DRAFT": "مقالات مسودة",
         "ARCHIVED": "المقالات المؤرشفة"
+      },
+      "LOCALE_SELECT": {
+        "TITLE": "Select locale",
+        "PLACEHOLDER": "Select locale",
+        "NO_RESULT": "No locale found",
+        "SEARCH_PLACEHOLDER": "Search locale"
       }
     },
     "EDIT_HEADER": {
@@ -76,6 +83,9 @@
     },
     "ARTICLE_SEARCH_RESULT": {
       "UNCATEGORIZED": "Uncategorized",
+      "SEARCH_RESULTS": "Search results for %{query}",
+      "EMPTY_TEXT": "Search for articles to insert into replies.",
+      "SEARCH_LOADER": "يبحث...",
       "INSERT_ARTICLE": "Insert",
       "NO_RESULT": "No articles found",
       "COPY_LINK": "Copy article link to clipboard",
@@ -220,7 +230,10 @@
         "LOGO": {
           "LABEL": "Logo",
           "UPLOAD_BUTTON": "Upload logo",
-          "HELP_TEXT": "This logo will be displayed on the portal header."
+          "HELP_TEXT": "This logo will be displayed on the portal header.",
+          "IMAGE_UPLOAD_SUCCESS": "Logo uploaded successfully",
+          "IMAGE_UPLOAD_ERROR": "Logo deleted successfully",
+          "IMAGE_DELETE_ERROR": "Error while deleting logo"
         },
         "NAME": {
           "LABEL": "الاسم",
@@ -426,6 +439,21 @@
         }
       }
     },
+    "ARTICLE_SEARCH": {
+      "TITLE": "Search articles",
+      "PLACEHOLDER": "Search articles",
+      "NO_RESULT": "No articles found",
+      "SEARCHING": "يبحث...",
+      "SEARCH_BUTTON": "بحث",
+      "INSERT_ARTICLE": "Insert link",
+      "IFRAME_ERROR": "URL is empty or invalid. Unable to display content.",
+      "OPEN_ARTICLE_SEARCH": "Insert article from Help Center",
+      "SUCCESS_ARTICLE_INSERTED": "Article inserted successfully",
+      "PREVIEW_LINK": "Preview article",
+      "CANCEL": "أغلق",
+      "BACK": "العودة",
+      "BACK_RESULTS": "Back to results"
+    },
     "UPGRADE_PAGE": {
       "TITLE": "Help Center",
       "DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Upgrade your subscription to enable this feature.",

app/javascript/dashboard/i18n/locale/bg/advancedFilters.json

@@ -1,18 +1,18 @@
 {
   "FILTER": {
     "TITLE": "Филтрирай разговорите",
-    "SUBTITLE": "Добавете филтри по-долу и натиснете „Прилагане на филтри“, за да филтрирате разговорите.",
+    "SUBTITLE": "Add your filters below and hit 'Apply filters' to cut through the chat clutter.",
     "EDIT_CUSTOM_FILTER": "Edit Folder",
     "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
-    "ADD_NEW_FILTER": "Добавяне на филтър",
+    "ADD_NEW_FILTER": "Add filter",
-    "FILTER_DELETE_ERROR": "За да запазите, трябва да имате поне един филтър",
+    "FILTER_DELETE_ERROR": "Oops, looks like we can't save nothing! Please add at least one filter to save it.",
     "SUBMIT_BUTTON_LABEL": "Прилагане на филтри",
     "UPDATE_BUTTON_LABEL": "Update folder",
     "CANCEL_BUTTON_LABEL": "Отмени",
-    "CLEAR_BUTTON_LABEL": "Изчисти филтрите",
+    "CLEAR_BUTTON_LABEL": "Clear filters",
-    "EMPTY_VALUE_ERROR": "Изисква се стойност",
     "FOLDER_LABEL": "Folder Name",
     "FOLDER_QUERY_LABEL": "Folder Query",
+    "EMPTY_VALUE_ERROR": "Изисква се стойност.",
     "TOOLTIP_LABEL": "Филтрирай разговорите",
     "QUERY_DROPDOWN_LABELS": {
       "AND": "И",
@@ -36,44 +36,44 @@
     },
     "ATTRIBUTES": {
       "STATUS": "Статус",
-      "ASSIGNEE_NAME": "Име на правоприемника",
+      "ASSIGNEE_NAME": "Assignee name",
-      "INBOX_NAME": "Име на входящата кутия",
+      "INBOX_NAME": "Inbox name",
-      "TEAM_NAME": "Име на екипа",
+      "TEAM_NAME": "Team name",
-      "CONVERSATION_IDENTIFIER": "Идентивикатор на разговор",
+      "CONVERSATION_IDENTIFIER": "Conversation identifier",
-      "CAMPAIGN_NAME": "Име на кампания",
+      "CAMPAIGN_NAME": "Campaign name",
       "LABELS": "Етикети",
-      "BROWSER_LANGUAGE": "Език на браузъра",
+      "BROWSER_LANGUAGE": "Browser language",
       "PRIORITY": "Priority",
-      "COUNTRY_NAME": "Име на държавата",
+      "COUNTRY_NAME": "Country name",
       "REFERER_LINK": "Референтна връзка",
       "CUSTOM_ATTRIBUTE_LIST": "List",
       "CUSTOM_ATTRIBUTE_TEXT": "Text",
       "CUSTOM_ATTRIBUTE_NUMBER": "Number",
       "CUSTOM_ATTRIBUTE_LINK": "Link",
       "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
-      "CREATED_AT": "Created At",
+      "CREATED_AT": "Създаден в",
-      "LAST_ACTIVITY": "Последна активност"
+      "LAST_ACTIVITY": "Last activity"
     },
     "GROUPS": {
-      "STANDARD_FILTERS": "Standard Filters",
+      "STANDARD_FILTERS": "Standard filters",
-      "ADDITIONAL_FILTERS": "Additional Filters",
+      "ADDITIONAL_FILTERS": "Additional filters",
-      "CUSTOM_ATTRIBUTES": "Персонализирани атрибути"
+      "CUSTOM_ATTRIBUTES": "Custom attributes"
     },
     "CUSTOM_VIEWS": {
       "ADD": {
         "TITLE": "Do you want to save this filter?",
         "LABEL": "Name this filter",
-        "PLACEHOLDER": "Enter a name for this filter",
+        "PLACEHOLDER": "Name your filter to refer it later.",
-        "ERROR_MESSAGE": "Name is required",
+        "ERROR_MESSAGE": "Name is required.",
         "SAVE_BUTTON": "Save filter",
         "CANCEL_BUTTON": "Отмени",
         "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder created successfully",
+          "SUCCESS_MESSAGE": "Folder created successfully.",
-          "ERROR_MESSAGE": "Error while creating folder"
+          "ERROR_MESSAGE": "Error while creating folder."
         },
         "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment created successfully",
+          "SUCCESS_MESSAGE": "Segment created successfully.",
-          "ERROR_MESSAGE": "Error while creating segment"
+          "ERROR_MESSAGE": "Error while creating segment."
         }
       },
       "EDIT": {
@@ -85,17 +85,17 @@
           "CONFIRM": {
             "TITLE": "Потвърди изтриването",
             "MESSAGE": "Are you sure to delete the filter ",
-            "YES": "Да, изтрий",
+            "YES": "Yes, delete",
-            "NO": "No, Keep it"
+            "NO": "No, keep it"
           }
         },
         "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder deleted successfully",
+          "SUCCESS_MESSAGE": "Folder deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting folder"
+          "ERROR_MESSAGE": "Error while deleting folder."
         },
         "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment deleted successfully",
+          "SUCCESS_MESSAGE": "Segment deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting segment"
+          "ERROR_MESSAGE": "Error while deleting segment."
         }
       }
     }

app/javascript/dashboard/i18n/locale/bg/agentBots.json

@@ -1,73 +1,73 @@
 {
   "AGENT_BOTS": {
     "HEADER": "Bots",
-    "LOADING_EDITOR": "Loading Editor...",
+    "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add Bot Configuration",
+    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent bots allows you to automate the conversations</p>",
+    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
     "CSML_BOT_EDITOR": {
       "NAME": {
-        "LABEL": "Bot Name",
+        "LABEL": "Bot name",
-        "PLACEHOLDER": "Give your bot a name",
+        "PLACEHOLDER": "Name your bot.",
-        "ERROR": "Bot name is required"
+        "ERROR": "Bot name is required."
       },
       "DESCRIPTION": {
-        "LABEL": "Bot Description",
+        "LABEL": "Bot description",
         "PLACEHOLDER": "What does this bot do?"
       },
       "BOT_CONFIG": {
-        "ERROR": "Please enter your CSML bot configuration above",
+        "ERROR": "Please enter your CSML bot configuration above.",
-        "API_ERROR": "Your CSML configuration is invalid, please fix it and try again."
+        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
       },
       "SUBMIT": "Validate and save"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
-      "DESC": "You can set an agent bot from the list to this inbox. The bot can initially handle the conversation and transfer it to an agent when needed.",
+      "DESC": "Assign an Agent Bot to your inbox. They can handle initial conversations and transfer them to a live agent when necessary.",
       "SUBMIT": "Обновяване",
-      "DISCONNECT": "Disconnect Bot",
+      "DISCONNECT": "Disconnect bot",
-      "SUCCESS_MESSAGE": "Successfully updated the agent bot",
+      "SUCCESS_MESSAGE": "Successfully updated the agent bot.",
-      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot",
+      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot.",
-      "ERROR_MESSAGE": "Could not update the agent bot, please try again later",
+      "ERROR_MESSAGE": "Could not update the agent bot. Please try again.",
-      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot, please try again later",
+      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot. Please try again.",
-      "SELECT_PLACEHOLDER": "Select Bot"
+      "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
       "TITLE": "Configure new bot",
       "CANCEL_BUTTON_TEXT": "Отмени",
       "API": {
-        "SUCCESS_MESSAGE": "Bot added successfully",
+        "SUCCESS_MESSAGE": "Bot added successfully.",
-        "ERROR_MESSAGE": "Could not add bot, Please try again later"
+        "ERROR_MESSAGE": "Could not add bot. Please try again later."
       }
     },
     "LIST": {
-      "404": "No Bots found, you can create a bot by clicking the 'Configure new bot' Button ↗",
+      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
-      "LOADING": "Fetching Bots...",
+      "LOADING": "Fetching bots...",
-      "TYPE": "Bot Type"
+      "TYPE": "Bot type"
     },
     "DELETE": {
       "BUTTON_TEXT": "Изтрий",
-      "TITLE": "Delete Bot",
+      "TITLE": "Delete bot",
       "SUBMIT": "Изтрий",
       "CANCEL_BUTTON_TEXT": "Отмени",
-      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible",
+      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
       "API": {
-        "SUCCESS_MESSAGE": "Bot deleted successfully",
+        "SUCCESS_MESSAGE": "Bot deleted successfully.",
-        "ERROR_MESSAGE": "Could not able to delete bot, Please try again later"
+        "ERROR_MESSAGE": "Could not delete bot. Please try again."
       }
     },
     "EDIT": {
       "BUTTON_TEXT": "Редактирай",
-      "LOADING": "Fetching Bots...",
+      "LOADING": "Fetching bots...",
-      "TITLE": "Edit Bot",
+      "TITLE": "Edit bot",
       "CANCEL_BUTTON_TEXT": "Отмени",
       "API": {
-        "SUCCESS_MESSAGE": "Bot updated successfully",
+        "SUCCESS_MESSAGE": "Bot updated successfully.",
-        "ERROR_MESSAGE": "Could not update bot, Please try again later"
+        "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
     "TYPES": {
-      "WEBHOOK": "Webhook Bot",
+      "WEBHOOK": "Webhook bot",
-      "CSML": "CSML Bot"
+      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/bg/bulkActions.json

@@ -1,40 +1,40 @@
 {
   "BULK_ACTION": {
     "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-    "AGENT_SELECT_LABEL": "Select Agent",
+    "AGENT_SELECT_LABEL": "Изберете агент",
     "ASSIGN_CONFIRMATION_LABEL": "Are you sure to assign %{conversationCount} %{conversationLabel} to",
     "UNASSIGN_CONFIRMATION_LABEL": "Are you sure to unassign %{conversationCount} %{conversationLabel}?",
     "GO_BACK_LABEL": "Go back",
     "ASSIGN_LABEL": "Assign",
     "YES": "Yes",
-    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_AGENT_TOOLTIP": "Assign agent",
     "ASSIGN_TEAM_TOOLTIP": "Assign team",
-    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully.",
-    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "ASSIGN_FAILED": "Failed to assign conversations. Please try again.",
-    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully.",
-    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "RESOLVE_FAILED": "Failed to resolve conversations. Please try again.",
     "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-    "AGENT_LIST_LOADING": "Loading Agents",
+    "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
-      "UPDATE_FAILED": "Failed to update conversations, please try again"
+      "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
     "LABELS": {
-      "ASSIGN_LABELS": "Assign Labels",
+      "ASSIGN_LABELS": "Assign labels",
       "NO_LABELS_FOUND": "No labels found for",
       "ASSIGN_SELECTED_LABELS": "Assign selected labels",
-      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully.",
-      "ASSIGN_FAILED": "Failed to assign labels, please try again"
+      "ASSIGN_FAILED": "Failed to assign labels. Please try again."
     },
     "TEAMS": {
-      "TEAM_SELECT_LABEL": "Select Team",
+      "TEAM_SELECT_LABEL": "Изберете екип",
       "NONE": "Нито един",
       "NO_TEAMS_AVAILABLE": "There are no teams added to this account yet.",
-      "ASSIGN_SELECTED_TEAMS": "Assign selected team",
+      "ASSIGN_SELECTED_TEAMS": "Assign selected team.",
-      "ASSIGN_SUCCESFUL": "Teams assiged successfully",
+      "ASSIGN_SUCCESFUL": "Teams assiged successfully.",
-      "ASSIGN_FAILED": "Failed to assign team, please try again"
+      "ASSIGN_FAILED": "Failed to assign team. Please try again."
     }
   }
 }

app/javascript/dashboard/i18n/locale/bg/cannedMgmt.json

@@ -1,75 +1,75 @@
 {
   "CANNED_MGMT": {
     "HEADER": "Готови отговори",
-    "HEADER_BTN_TXT": "Добавяне на готов отговор",
+    "HEADER_BTN_TXT": "Add canned response",
-    "LOADING": "Извличане на готови отговори",
+    "LOADING": "Fetching canned responses...",
-    "SEARCH_404": "Няма резултати отговарящи на тази заявка",
+    "SEARCH_404": "Няма резултати отговарящи на тази заявка.",
-    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are saved reply templates which can be used to quickly send out a reply to a conversation. </p><p> For creating a Canned Response, just click on the <b>Add Canned Response</b>. You can also edit or delete an existing Canned Response by clicking on the Edit or Delete button </p><p> Canned responses are used with the help of <b>Short Codes</b>. Agents can access canned responses while on a chat by typing <b>'/'</b> followed by the short code. </p>",
+    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are pre-written reply templates that help you quickly respond to a conversation. To insert a canned response during a chat, agents can type a short code preceded by a '/' character. </p><p> You can manage your canned responses from this page or create new ones using the \"Add canned response\" button.</p><p>Open the <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Canned Responses handbook</a> in another tab for a helping hand.</p><p>Also, check out the all-new <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\">Canned Responses Library</a>.</p>",
     "LIST": {
       "404": "Няма налични готови отговори в този акаунт.",
       "TITLE": "Управлявайте готовите отговори",
-      "DESC": "Готовите отговори са предварително дефинирани шаблони за отговор, които могат да се изпращат бързо в чата.",
+      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
       "TABLE_HEADER": [
-        "Кратък код",
+        "Short code",
         "Съдържание",
         "Действия"
       ]
     },
     "ADD": {
-      "TITLE": "Добавяне на готов отговор",
+      "TITLE": "Add canned response",
-      "DESC": "Canned Responses are saved reply templates which can be used to quickly send out reply to conversation.",
+      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
       "CANCEL_BUTTON_TEXT": "Отмени",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "Кратък код",
+          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a short code",
+          "PLACEHOLDER": "Please enter a short code.",
-          "ERROR": "Краткия код е задължителен"
+          "ERROR": "Short Code is required."
         },
         "CONTENT": {
-          "LABEL": "Съдържание",
+          "LABEL": "Съобщение",
-          "PLACEHOLDER": "Моля, въведете съдържание",
+          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Съдържанието е задължително"
+          "ERROR": "Message is required."
         },
         "SUBMIT": "Изпращане"
       },
       "API": {
-        "SUCCESS_MESSAGE": "Готовия отговор е добавен успешно",
+        "SUCCESS_MESSAGE": "Canned response added successfully.",
         "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно"
       }
     },
     "EDIT": {
-      "TITLE": "Промени готовия отговор",
+      "TITLE": "Edit canned response",
       "CANCEL_BUTTON_TEXT": "Отмени",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "Кратък код",
+          "LABEL": "Short code",
-          "PLACEHOLDER": "Моля, въведете кратък код",
+          "PLACEHOLDER": "Please enter a shortcode.",
-          "ERROR": "Краткия код е задължителен"
+          "ERROR": "Short code is required."
         },
         "CONTENT": {
-          "LABEL": "Съдържание",
+          "LABEL": "Съобщение",
-          "PLACEHOLDER": "Моля, въведете съдържание",
+          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Съдържанието е задължително"
+          "ERROR": "Message is required."
         },
         "SUBMIT": "Изпращане"
       },
       "BUTTON_TEXT": "Редактирай",
       "API": {
-        "SUCCESS_MESSAGE": "Готовия отговор е обновен успешно",
+        "SUCCESS_MESSAGE": "Canned response is updated successfully.",
         "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно"
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "Изтрий",
       "API": {
-        "SUCCESS_MESSAGE": "Готовия отговор е изтрит успешно",
+        "SUCCESS_MESSAGE": "Canned response deleted successfully.",
         "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно"
       },
       "CONFIRM": {
         "TITLE": "Потвърди изтриването",
         "MESSAGE": "Сигурни ли сте за изтриването ",
-        "YES": "Да, изтрий ",
+        "YES": "Yes, delete ",
-        "NO": "Не, запази "
+        "NO": "No, keep "
       }
     }
   }

app/javascript/dashboard/i18n/locale/bg/chatlist.json

@@ -51,18 +51,30 @@
         "ACTIVE": "Last activity"
       }
     },
-    "CHAT_SORT_FILTER_ITEMS": {
+    "SORT_ORDER_ITEMS": {
-      "latest": {
+      "last_activity_at_asc": {
-        "TEXT": "Last activity"
+        "TEXT": "Last activity: Oldest first"
       },
-      "sort_on_created_at": {
+      "last_activity_at_desc": {
-        "TEXT": "Създаден в"
+        "TEXT": "Last activity: Newest first"
       },
-      "sort_on_priority": {
+      "created_at_desc": {
-        "TEXT": "Priority"
+        "TEXT": "Created at: Newest first"
       },
-      "sort_on_waiting_since": {
+      "created_at_asc": {
-        "TEXT": "Pending Response"
+        "TEXT": "Created at: Oldest first"
+      },
+      "priority_desc": {
+        "TEXT": "Priority: Highest first"
+      },
+      "priority_asc": {
+        "TEXT": "Priority: Lowest first"
+      },
+      "waiting_since_asc": {
+        "TEXT": "Pending Response: Longest first"
+      },
+      "waiting_since_desc": {
+        "TEXT": "Pending Response: Shortest first"
       }
     },
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/bg/conversation.json

@@ -41,6 +41,9 @@
     "SAVE_CONTACT": "Save",
     "UPLOADING_ATTACHMENTS": "Uploading attachments...",
     "REPLIED_TO_STORY": "Replied to your story",
+    "UNSUPPORTED_MESSAGE": "This message is unsupported.",
+    "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
+    "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
     "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
     "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
     "NO_RESPONSE": "No response",
@@ -139,6 +142,7 @@
       "PRIVATE_NOTE": "Private Note",
       "SEND": "Send",
       "CREATE": "Add Note",
+      "INSERT_READ_MORE": "Read more",
       "DISMISS_REPLY": "Dismiss reply",
       "REPLYING_TO": "Replying to:",
       "TIP_FORMAT_ICON": "Show rich text editor",

app/javascript/dashboard/i18n/locale/bg/generalSettings.json

@@ -92,7 +92,7 @@
   },
   "NETWORK": {
     "NOTIFICATION": {
-      "TEXT": "Disconnected from Chatwoot"
+      "OFFLINE": "Offline"
     },
     "BUTTON": {
       "REFRESH": "Refresh"

app/javascript/dashboard/i18n/locale/bg/helpCenter.json

@@ -3,6 +3,7 @@
     "HEADER": {
       "FILTER": "Filter by",
       "SORT": "Sort by",
+      "LOCALE": "Locale",
       "SETTINGS_BUTTON": "Settings",
       "NEW_BUTTON": "New Article",
       "DROPDOWN_OPTIONS": {
@@ -15,6 +16,12 @@
         "MINE": "My Articles",
         "DRAFT": "Draft Articles",
         "ARCHIVED": "Archived Articles"
+      },
+      "LOCALE_SELECT": {
+        "TITLE": "Select locale",
+        "PLACEHOLDER": "Select locale",
+        "NO_RESULT": "No locale found",
+        "SEARCH_PLACEHOLDER": "Search locale"
       }
     },
     "EDIT_HEADER": {
@@ -76,6 +83,9 @@
     },
     "ARTICLE_SEARCH_RESULT": {
       "UNCATEGORIZED": "Uncategorized",
+      "SEARCH_RESULTS": "Search results for %{query}",
+      "EMPTY_TEXT": "Search for articles to insert into replies.",
+      "SEARCH_LOADER": "Searching...",
       "INSERT_ARTICLE": "Insert",
       "NO_RESULT": "No articles found",
       "COPY_LINK": "Copy article link to clipboard",
@@ -220,7 +230,10 @@
         "LOGO": {
           "LABEL": "Logo",
           "UPLOAD_BUTTON": "Upload logo",
-          "HELP_TEXT": "This logo will be displayed on the portal header."
+          "HELP_TEXT": "This logo will be displayed on the portal header.",
+          "IMAGE_UPLOAD_SUCCESS": "Logo uploaded successfully",
+          "IMAGE_UPLOAD_ERROR": "Logo deleted successfully",
+          "IMAGE_DELETE_ERROR": "Error while deleting logo"
         },
         "NAME": {
           "LABEL": "Име",
@@ -426,6 +439,21 @@
         }
       }
     },
+    "ARTICLE_SEARCH": {
+      "TITLE": "Search articles",
+      "PLACEHOLDER": "Search articles",
+      "NO_RESULT": "No articles found",
+      "SEARCHING": "Searching...",
+      "SEARCH_BUTTON": "Търсене",
+      "INSERT_ARTICLE": "Insert link",
+      "IFRAME_ERROR": "URL is empty or invalid. Unable to display content.",
+      "OPEN_ARTICLE_SEARCH": "Insert article from Help Center",
+      "SUCCESS_ARTICLE_INSERTED": "Article inserted successfully",
+      "PREVIEW_LINK": "Preview article",
+      "CANCEL": "Затвори",
+      "BACK": "Back",
+      "BACK_RESULTS": "Back to results"
+    },
     "UPGRADE_PAGE": {
       "TITLE": "Help Center",
       "DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Upgrade your subscription to enable this feature.",

app/javascript/dashboard/i18n/locale/ca/advancedFilters.json

@@ -1,18 +1,18 @@
 {
   "FILTER": {
     "TITLE": "Filtre de converses",
-    "SUBTITLE": "Add filters below and hit 'Apply filters' to filter conversations.",
+    "SUBTITLE": "Add your filters below and hit 'Apply filters' to cut through the chat clutter.",
     "EDIT_CUSTOM_FILTER": "Edit Folder",
     "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
-    "ADD_NEW_FILTER": "Afegeix filtre",
+    "ADD_NEW_FILTER": "Add filter",
-    "FILTER_DELETE_ERROR": "You should have atleast one filter to save",
+    "FILTER_DELETE_ERROR": "Oops, looks like we can't save nothing! Please add at least one filter to save it.",
     "SUBMIT_BUTTON_LABEL": "Aplicar filtres",
     "UPDATE_BUTTON_LABEL": "Update folder",
     "CANCEL_BUTTON_LABEL": "Cancel·la",
-    "CLEAR_BUTTON_LABEL": "Clear Filters",
+    "CLEAR_BUTTON_LABEL": "Clear filters",
-    "EMPTY_VALUE_ERROR": "El valor és necessari",
     "FOLDER_LABEL": "Folder Name",
     "FOLDER_QUERY_LABEL": "Folder Query",
+    "EMPTY_VALUE_ERROR": "El valor és necessari.",
     "TOOLTIP_LABEL": "Filtre de converses",
     "QUERY_DROPDOWN_LABELS": {
       "AND": "I",
@@ -36,44 +36,44 @@
     },
     "ATTRIBUTES": {
       "STATUS": "Estat",
-      "ASSIGNEE_NAME": "Assignee Name",
+      "ASSIGNEE_NAME": "Assignee name",
-      "INBOX_NAME": "Nom de la safata d'entrada",
+      "INBOX_NAME": "Inbox name",
-      "TEAM_NAME": "Nom de l'equip",
+      "TEAM_NAME": "Team name",
-      "CONVERSATION_IDENTIFIER": "Identificador de la conversa",
+      "CONVERSATION_IDENTIFIER": "Conversation identifier",
-      "CAMPAIGN_NAME": "Campaign Name",
+      "CAMPAIGN_NAME": "Campaign name",
       "LABELS": "Etiquetes",
-      "BROWSER_LANGUAGE": "Browser Language",
+      "BROWSER_LANGUAGE": "Browser language",
       "PRIORITY": "Priority",
-      "COUNTRY_NAME": "Nom del país",
+      "COUNTRY_NAME": "Country name",
       "REFERER_LINK": "Referer link",
       "CUSTOM_ATTRIBUTE_LIST": "List",
       "CUSTOM_ATTRIBUTE_TEXT": "Llista",
       "CUSTOM_ATTRIBUTE_NUMBER": "Número",
       "CUSTOM_ATTRIBUTE_LINK": "Enllaç",
       "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
-      "CREATED_AT": "Created At",
+      "CREATED_AT": "Created at",
-      "LAST_ACTIVITY": "Last Activity"
+      "LAST_ACTIVITY": "Last activity"
     },
     "GROUPS": {
-      "STANDARD_FILTERS": "Standard Filters",
+      "STANDARD_FILTERS": "Standard filters",
-      "ADDITIONAL_FILTERS": "Additional Filters",
+      "ADDITIONAL_FILTERS": "Additional filters",
-      "CUSTOM_ATTRIBUTES": "Atributs personalitzats"
+      "CUSTOM_ATTRIBUTES": "Custom attributes"
     },
     "CUSTOM_VIEWS": {
       "ADD": {
         "TITLE": "Do you want to save this filter?",
         "LABEL": "Name this filter",
-        "PLACEHOLDER": "Enter a name for this filter",
+        "PLACEHOLDER": "Name your filter to refer it later.",
-        "ERROR_MESSAGE": "Name is required",
+        "ERROR_MESSAGE": "Name is required.",
         "SAVE_BUTTON": "Save filter",
         "CANCEL_BUTTON": "Cancel·la",
         "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder created successfully",
+          "SUCCESS_MESSAGE": "Folder created successfully.",
-          "ERROR_MESSAGE": "Error while creating folder"
+          "ERROR_MESSAGE": "Error while creating folder."
         },
         "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment created successfully",
+          "SUCCESS_MESSAGE": "Segment created successfully.",
-          "ERROR_MESSAGE": "Error while creating segment"
+          "ERROR_MESSAGE": "Error while creating segment."
         }
       },
       "EDIT": {
@@ -83,19 +83,19 @@
         "DELETE_BUTTON": "Delete filter",
         "MODAL": {
           "CONFIRM": {
-            "TITLE": "Confirma l'esborrat",
+            "TITLE": "Confirm deletion",
             "MESSAGE": "Are you sure to delete the filter ",
-            "YES": "Si, esborra",
+            "YES": "Yes, delete",
-            "NO": "No, manten-la"
+            "NO": "No, keep it"
           }
         },
         "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder deleted successfully",
+          "SUCCESS_MESSAGE": "Folder deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting folder"
+          "ERROR_MESSAGE": "Error while deleting folder."
         },
         "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment deleted successfully",
+          "SUCCESS_MESSAGE": "Segment deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting segment"
+          "ERROR_MESSAGE": "Error while deleting segment."
         }
       }
     }

app/javascript/dashboard/i18n/locale/ca/agentBots.json

@@ -1,73 +1,73 @@
 {
   "AGENT_BOTS": {
     "HEADER": "Bots",
-    "LOADING_EDITOR": "Loading Editor...",
+    "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add Bot Configuration",
+    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent bots allows you to automate the conversations</p>",
+    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
     "CSML_BOT_EDITOR": {
       "NAME": {
-        "LABEL": "Bot Name",
+        "LABEL": "Bot name",
-        "PLACEHOLDER": "Give your bot a name",
+        "PLACEHOLDER": "Name your bot.",
-        "ERROR": "Bot name is required"
+        "ERROR": "Bot name is required."
       },
       "DESCRIPTION": {
-        "LABEL": "Bot Description",
+        "LABEL": "Bot description",
         "PLACEHOLDER": "What does this bot do?"
       },
       "BOT_CONFIG": {
-        "ERROR": "Please enter your CSML bot configuration above",
+        "ERROR": "Please enter your CSML bot configuration above.",
-        "API_ERROR": "Your CSML configuration is invalid, please fix it and try again."
+        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
       },
       "SUBMIT": "Validate and save"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
-      "DESC": "You can set an agent bot from the list to this inbox. The bot can initially handle the conversation and transfer it to an agent when needed.",
+      "DESC": "Assign an Agent Bot to your inbox. They can handle initial conversations and transfer them to a live agent when necessary.",
       "SUBMIT": "Actualitza",
-      "DISCONNECT": "Disconnect Bot",
+      "DISCONNECT": "Disconnect bot",
-      "SUCCESS_MESSAGE": "Successfully updated the agent bot",
+      "SUCCESS_MESSAGE": "Successfully updated the agent bot.",
-      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot",
+      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot.",
-      "ERROR_MESSAGE": "Could not update the agent bot, please try again later",
+      "ERROR_MESSAGE": "Could not update the agent bot. Please try again.",
-      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot, please try again later",
+      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot. Please try again.",
-      "SELECT_PLACEHOLDER": "Select Bot"
+      "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
       "TITLE": "Configure new bot",
       "CANCEL_BUTTON_TEXT": "Cancel·la",
       "API": {
-        "SUCCESS_MESSAGE": "Bot added successfully",
+        "SUCCESS_MESSAGE": "Bot added successfully.",
-        "ERROR_MESSAGE": "Could not add bot, Please try again later"
+        "ERROR_MESSAGE": "Could not add bot. Please try again later."
       }
     },
     "LIST": {
-      "404": "No Bots found, you can create a bot by clicking the 'Configure new bot' Button ↗",
+      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
-      "LOADING": "Fetching Bots...",
+      "LOADING": "Fetching bots...",
-      "TYPE": "Bot Type"
+      "TYPE": "Bot type"
     },
     "DELETE": {
       "BUTTON_TEXT": "Esborrar",
-      "TITLE": "Delete Bot",
+      "TITLE": "Delete bot",
       "SUBMIT": "Esborrar",
       "CANCEL_BUTTON_TEXT": "Cancel·la",
-      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible",
+      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
       "API": {
-        "SUCCESS_MESSAGE": "Bot deleted successfully",
+        "SUCCESS_MESSAGE": "Bot deleted successfully.",
-        "ERROR_MESSAGE": "Could not able to delete bot, Please try again later"
+        "ERROR_MESSAGE": "Could not delete bot. Please try again."
       }
     },
     "EDIT": {
       "BUTTON_TEXT": "Edita",
-      "LOADING": "Fetching Bots...",
+      "LOADING": "Fetching bots...",
-      "TITLE": "Edit Bot",
+      "TITLE": "Edit bot",
       "CANCEL_BUTTON_TEXT": "Cancel·la",
       "API": {
-        "SUCCESS_MESSAGE": "Bot updated successfully",
+        "SUCCESS_MESSAGE": "Bot updated successfully.",
-        "ERROR_MESSAGE": "Could not update bot, Please try again later"
+        "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
     "TYPES": {
-      "WEBHOOK": "Webhook Bot",
+      "WEBHOOK": "Webhook bot",
-      "CSML": "CSML Bot"
+      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/bulkActions.json

@@ -7,34 +7,34 @@
     "GO_BACK_LABEL": "Go back",
     "ASSIGN_LABEL": "Assignar",
     "YES": "Si",
-    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_AGENT_TOOLTIP": "Assign agent",
     "ASSIGN_TEAM_TOOLTIP": "Assign team",
-    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully.",
-    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "ASSIGN_FAILED": "Failed to assign conversations. Please try again.",
-    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully.",
-    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "RESOLVE_FAILED": "Failed to resolve conversations. Please try again.",
     "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-    "AGENT_LIST_LOADING": "Loading Agents",
+    "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
-      "UPDATE_FAILED": "Failed to update conversations, please try again"
+      "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
     "LABELS": {
-      "ASSIGN_LABELS": "Assign Labels",
+      "ASSIGN_LABELS": "Assign labels",
       "NO_LABELS_FOUND": "No labels found for",
       "ASSIGN_SELECTED_LABELS": "Assign selected labels",
-      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully.",
-      "ASSIGN_FAILED": "Failed to assign labels, please try again"
+      "ASSIGN_FAILED": "Failed to assign labels. Please try again."
     },
     "TEAMS": {
-      "TEAM_SELECT_LABEL": "Select Team",
+      "TEAM_SELECT_LABEL": "Selecciona equip",
       "NONE": "Ningú",
       "NO_TEAMS_AVAILABLE": "There are no teams added to this account yet.",
-      "ASSIGN_SELECTED_TEAMS": "Assign selected team",
+      "ASSIGN_SELECTED_TEAMS": "Assign selected team.",
-      "ASSIGN_SUCCESFUL": "Teams assiged successfully",
+      "ASSIGN_SUCCESFUL": "Teams assiged successfully.",
-      "ASSIGN_FAILED": "Failed to assign team, please try again"
+      "ASSIGN_FAILED": "Failed to assign team. Please try again."
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/cannedMgmt.json

@@ -1,75 +1,75 @@
 {
   "CANNED_MGMT": {
     "HEADER": "Respostes predeterminades",
-    "HEADER_BTN_TXT": "Afegeix una resposta predeterminada",
+    "HEADER_BTN_TXT": "Add canned response",
-    "LOADING": "S'estan recollint les respostes predeterminades",
+    "LOADING": "Fetching canned responses...",
-    "SEARCH_404": "No hi ha cap resposta que coincideixi amb aquesta consulta",
+    "SEARCH_404": "No hi ha cap resposta que coincideixi amb aquesta consulta.",
-    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are saved reply templates which can be used to quickly send out a reply to a conversation. </p><p> For creating a Canned Response, just click on the <b>Add Canned Response</b>. You can also edit or delete an existing Canned Response by clicking on the Edit or Delete button </p><p> Canned responses are used with the help of <b>Short Codes</b>. Agents can access canned responses while on a chat by typing <b>'/'</b> followed by the short code. </p>",
+    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are pre-written reply templates that help you quickly respond to a conversation. To insert a canned response during a chat, agents can type a short code preceded by a '/' character. </p><p> You can manage your canned responses from this page or create new ones using the \"Add canned response\" button.</p><p>Open the <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Canned Responses handbook</a> in another tab for a helping hand.</p><p>Also, check out the all-new <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\">Canned Responses Library</a>.</p>",
     "LIST": {
       "404": "No hi ha respostes predeterminades disponibles en aquest compte.",
       "TITLE": "Gestiona les respostes predeterminades",
-      "DESC": "Les respostes predeterminades són plantilles de resposta predefinides que es poden utilitzar per enviar ràpidament respostes a les converses.",
+      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
       "TABLE_HEADER": [
-        "Codi curt",
+        "Short code",
         "Contingut",
         "Accions"
       ]
     },
     "ADD": {
-      "TITLE": "Afegeix Resposta Predeterminada",
+      "TITLE": "Add canned response",
-      "DESC": "Canned Responses are saved reply templates which can be used to quickly send out reply to conversation.",
+      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
       "CANCEL_BUTTON_TEXT": "Cancel·la",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "Codi curt",
+          "LABEL": "Short code",
-          "PLACEHOLDER": "Introduïu un codi curt",
+          "PLACEHOLDER": "Please enter a short code.",
-          "ERROR": "És necessari el codi curt"
+          "ERROR": "Short Code is required."
         },
         "CONTENT": {
-          "LABEL": "Contingut",
+          "LABEL": "Missatge",
-          "PLACEHOLDER": "Introduïu un contingut",
+          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "És necessari un contingut"
+          "ERROR": "Message is required."
         },
         "SUBMIT": "Envia"
       },
       "API": {
-        "SUCCESS_MESSAGE": "Resposta predeterminada afegida correctament",
+        "SUCCESS_MESSAGE": "Canned response added successfully.",
         "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
       }
     },
     "EDIT": {
-      "TITLE": "Edita la resposta predeterminada",
+      "TITLE": "Edit canned response",
       "CANCEL_BUTTON_TEXT": "Cancel·la",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "Codi curt",
+          "LABEL": "Short code",
-          "PLACEHOLDER": "Introduïu un codi curt",
+          "PLACEHOLDER": "Please enter a shortcode.",
-          "ERROR": "És necessari el codi curt"
+          "ERROR": "Short code is required."
         },
         "CONTENT": {
-          "LABEL": "Contingut",
+          "LABEL": "Missatge",
-          "PLACEHOLDER": "Introduïu un contingut",
+          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "És necessari un contingut"
+          "ERROR": "Message is required."
         },
         "SUBMIT": "Envia"
       },
       "BUTTON_TEXT": "Edita",
       "API": {
-        "SUCCESS_MESSAGE": "Resposta predeterminada actualitzada correctament",
+        "SUCCESS_MESSAGE": "Canned response is updated successfully.",
         "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "Esborra",
       "API": {
-        "SUCCESS_MESSAGE": "Resposta predeterminada eliminada correctament",
+        "SUCCESS_MESSAGE": "Canned response deleted successfully.",
         "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
       },
       "CONFIRM": {
-        "TITLE": "Confirma esborrat",
+        "TITLE": "Confirm deletion",
         "MESSAGE": "N'estas segur ",
-        "YES": "Si, esborra ",
+        "YES": "Yes, delete ",
-        "NO": "No, segueix "
+        "NO": "No, keep "
       }
     }
   }

app/javascript/dashboard/i18n/locale/ca/chatlist.json

@@ -51,18 +51,30 @@
         "ACTIVE": "Last activity"
       }
     },
-    "CHAT_SORT_FILTER_ITEMS": {
+    "SORT_ORDER_ITEMS": {
-      "latest": {
+      "last_activity_at_asc": {
-        "TEXT": "Last activity"
+        "TEXT": "Last activity: Oldest first"
       },
-      "sort_on_created_at": {
+      "last_activity_at_desc": {
-        "TEXT": "Created at"
+        "TEXT": "Last activity: Newest first"
       },
-      "sort_on_priority": {
+      "created_at_desc": {
-        "TEXT": "Priority"
+        "TEXT": "Created at: Newest first"
       },
-      "sort_on_waiting_since": {
+      "created_at_asc": {
-        "TEXT": "Pending Response"
+        "TEXT": "Created at: Oldest first"
+      },
+      "priority_desc": {
+        "TEXT": "Priority: Highest first"
+      },
+      "priority_asc": {
+        "TEXT": "Priority: Lowest first"
+      },
+      "waiting_since_asc": {
+        "TEXT": "Pending Response: Longest first"
+      },
+      "waiting_since_desc": {
+        "TEXT": "Pending Response: Shortest first"
       }
     },
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/ca/conversation.json

@@ -41,6 +41,9 @@
     "SAVE_CONTACT": "Save",
     "UPLOADING_ATTACHMENTS": "Pujant fitxers adjunts...",
     "REPLIED_TO_STORY": "Replied to your story",
+    "UNSUPPORTED_MESSAGE": "This message is unsupported.",
+    "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
+    "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
     "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
     "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
     "NO_RESPONSE": "Sense resposta",
@@ -139,6 +142,7 @@
       "PRIVATE_NOTE": "Nota privada",
       "SEND": "Envia",
       "CREATE": "Afegeix una nota",
+      "INSERT_READ_MORE": "Read more",
       "DISMISS_REPLY": "Dismiss reply",
       "REPLYING_TO": "Replying to:",
       "TIP_FORMAT_ICON": "Mostra l'editor de text enriquit",

app/javascript/dashboard/i18n/locale/ca/generalSettings.json

@@ -92,7 +92,7 @@
   },
   "NETWORK": {
     "NOTIFICATION": {
-      "TEXT": "Disconnected from Chatwoot"
+      "OFFLINE": "Fora de línia"
     },
     "BUTTON": {
       "REFRESH": "Refresh"

app/javascript/dashboard/i18n/locale/ca/helpCenter.json

@@ -3,6 +3,7 @@
     "HEADER": {
       "FILTER": "Filter by",
       "SORT": "Sort by",
+      "LOCALE": "Locale",
       "SETTINGS_BUTTON": "Configuracions",
       "NEW_BUTTON": "New Article",
       "DROPDOWN_OPTIONS": {
@@ -15,6 +16,12 @@
         "MINE": "My Articles",
         "DRAFT": "Draft Articles",
         "ARCHIVED": "Archived Articles"
+      },
+      "LOCALE_SELECT": {
+        "TITLE": "Select locale",
+        "PLACEHOLDER": "Select locale",
+        "NO_RESULT": "No locale found",
+        "SEARCH_PLACEHOLDER": "Search locale"
       }
     },
     "EDIT_HEADER": {
@@ -76,6 +83,9 @@
     },
     "ARTICLE_SEARCH_RESULT": {
       "UNCATEGORIZED": "Uncategorized",
+      "SEARCH_RESULTS": "Search results for %{query}",
+      "EMPTY_TEXT": "Search for articles to insert into replies.",
+      "SEARCH_LOADER": "Searching...",
       "INSERT_ARTICLE": "Insert",
       "NO_RESULT": "No articles found",
       "COPY_LINK": "Copy article link to clipboard",
@@ -220,7 +230,10 @@
         "LOGO": {
           "LABEL": "Logo",
           "UPLOAD_BUTTON": "Upload logo",
-          "HELP_TEXT": "This logo will be displayed on the portal header."
+          "HELP_TEXT": "This logo will be displayed on the portal header.",
+          "IMAGE_UPLOAD_SUCCESS": "Logo uploaded successfully",
+          "IMAGE_UPLOAD_ERROR": "Logo deleted successfully",
+          "IMAGE_DELETE_ERROR": "Error while deleting logo"
         },
         "NAME": {
           "LABEL": "Nom",
@@ -426,6 +439,21 @@
         }
       }
     },
+    "ARTICLE_SEARCH": {
+      "TITLE": "Search articles",
+      "PLACEHOLDER": "Search articles",
+      "NO_RESULT": "No articles found",
+      "SEARCHING": "Searching...",
+      "SEARCH_BUTTON": "Cercar",
+      "INSERT_ARTICLE": "Insert link",
+      "IFRAME_ERROR": "URL is empty or invalid. Unable to display content.",
+      "OPEN_ARTICLE_SEARCH": "Insert article from Help Center",
+      "SUCCESS_ARTICLE_INSERTED": "Article inserted successfully",
+      "PREVIEW_LINK": "Preview article",
+      "CANCEL": "Tanca",
+      "BACK": "Enrere",
+      "BACK_RESULTS": "Back to results"
+    },
     "UPGRADE_PAGE": {
       "TITLE": "Help Center",
       "DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Upgrade your subscription to enable this feature.",

app/javascript/dashboard/i18n/locale/cs/advancedFilters.json

@@ -1,18 +1,18 @@
 {
   "FILTER": {
-    "TITLE": "Filter Conversations",
+    "TITLE": "Filter conversations",
-    "SUBTITLE": "Add filters below and hit 'Apply filters' to filter conversations.",
+    "SUBTITLE": "Add your filters below and hit 'Apply filters' to cut through the chat clutter.",
     "EDIT_CUSTOM_FILTER": "Edit Folder",
     "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
-    "ADD_NEW_FILTER": "Add Filter",
+    "ADD_NEW_FILTER": "Add filter",
-    "FILTER_DELETE_ERROR": "You should have atleast one filter to save",
+    "FILTER_DELETE_ERROR": "Oops, looks like we can't save nothing! Please add at least one filter to save it.",
     "SUBMIT_BUTTON_LABEL": "Apply filters",
     "UPDATE_BUTTON_LABEL": "Update folder",
     "CANCEL_BUTTON_LABEL": "Zrušit",
-    "CLEAR_BUTTON_LABEL": "Clear Filters",
+    "CLEAR_BUTTON_LABEL": "Clear filters",
-    "EMPTY_VALUE_ERROR": "Value is required",
     "FOLDER_LABEL": "Folder Name",
     "FOLDER_QUERY_LABEL": "Folder Query",
+    "EMPTY_VALUE_ERROR": "Hodnota je povinná.",
     "TOOLTIP_LABEL": "Filter conversations",
     "QUERY_DROPDOWN_LABELS": {
       "AND": "AND",
@@ -36,44 +36,44 @@
     },
     "ATTRIBUTES": {
       "STATUS": "Stav",
-      "ASSIGNEE_NAME": "Assignee Name",
+      "ASSIGNEE_NAME": "Assignee name",
-      "INBOX_NAME": "Název schránky",
+      "INBOX_NAME": "Inbox name",
-      "TEAM_NAME": "Team Name",
+      "TEAM_NAME": "Team name",
-      "CONVERSATION_IDENTIFIER": "Conversation Identifier",
+      "CONVERSATION_IDENTIFIER": "Conversation identifier",
-      "CAMPAIGN_NAME": "Campaign Name",
+      "CAMPAIGN_NAME": "Campaign name",
       "LABELS": "Štítky",
-      "BROWSER_LANGUAGE": "Browser Language",
+      "BROWSER_LANGUAGE": "Browser language",
       "PRIORITY": "Priority",
-      "COUNTRY_NAME": "Country Name",
+      "COUNTRY_NAME": "Country name",
       "REFERER_LINK": "Referer link",
       "CUSTOM_ATTRIBUTE_LIST": "List",
       "CUSTOM_ATTRIBUTE_TEXT": "Text",
       "CUSTOM_ATTRIBUTE_NUMBER": "Number",
       "CUSTOM_ATTRIBUTE_LINK": "Link",
       "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
-      "CREATED_AT": "Created At",
+      "CREATED_AT": "Created at",
-      "LAST_ACTIVITY": "Poslední aktivita"
+      "LAST_ACTIVITY": "Last activity"
     },
     "GROUPS": {
-      "STANDARD_FILTERS": "Standard Filters",
+      "STANDARD_FILTERS": "Standard filters",
-      "ADDITIONAL_FILTERS": "Additional Filters",
+      "ADDITIONAL_FILTERS": "Additional filters",
-      "CUSTOM_ATTRIBUTES": "Vlastní atributy"
+      "CUSTOM_ATTRIBUTES": "Custom attributes"
     },
     "CUSTOM_VIEWS": {
       "ADD": {
         "TITLE": "Do you want to save this filter?",
         "LABEL": "Name this filter",
-        "PLACEHOLDER": "Enter a name for this filter",
+        "PLACEHOLDER": "Name your filter to refer it later.",
-        "ERROR_MESSAGE": "Name is required",
+        "ERROR_MESSAGE": "Name is required.",
         "SAVE_BUTTON": "Save filter",
         "CANCEL_BUTTON": "Zrušit",
         "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder created successfully",
+          "SUCCESS_MESSAGE": "Folder created successfully.",
-          "ERROR_MESSAGE": "Error while creating folder"
+          "ERROR_MESSAGE": "Error while creating folder."
         },
         "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment created successfully",
+          "SUCCESS_MESSAGE": "Segment created successfully.",
-          "ERROR_MESSAGE": "Error while creating segment"
+          "ERROR_MESSAGE": "Error while creating segment."
         }
       },
       "EDIT": {
@@ -83,19 +83,19 @@
         "DELETE_BUTTON": "Delete filter",
         "MODAL": {
           "CONFIRM": {
-            "TITLE": "Potvrdit odstranění",
+            "TITLE": "Confirm deletion",
             "MESSAGE": "Are you sure to delete the filter ",
-            "YES": "Ano, odstranit",
+            "YES": "Yes, delete",
-            "NO": "No, Keep it"
+            "NO": "No, keep it"
           }
         },
         "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder deleted successfully",
+          "SUCCESS_MESSAGE": "Folder deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting folder"
+          "ERROR_MESSAGE": "Error while deleting folder."
         },
         "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment deleted successfully",
+          "SUCCESS_MESSAGE": "Segment deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting segment"
+          "ERROR_MESSAGE": "Error while deleting segment."
         }
       }
     }

app/javascript/dashboard/i18n/locale/cs/agentBots.json

@@ -1,73 +1,73 @@
 {
   "AGENT_BOTS": {
     "HEADER": "Bots",
-    "LOADING_EDITOR": "Loading Editor...",
+    "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add Bot Configuration",
+    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent bots allows you to automate the conversations</p>",
+    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
     "CSML_BOT_EDITOR": {
       "NAME": {
-        "LABEL": "Bot Name",
+        "LABEL": "Bot name",
-        "PLACEHOLDER": "Give your bot a name",
+        "PLACEHOLDER": "Name your bot.",
-        "ERROR": "Bot name is required"
+        "ERROR": "Bot name is required."
       },
       "DESCRIPTION": {
-        "LABEL": "Bot Description",
+        "LABEL": "Bot description",
         "PLACEHOLDER": "What does this bot do?"
       },
       "BOT_CONFIG": {
-        "ERROR": "Please enter your CSML bot configuration above",
+        "ERROR": "Please enter your CSML bot configuration above.",
-        "API_ERROR": "Your CSML configuration is invalid, please fix it and try again."
+        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
       },
       "SUBMIT": "Validate and save"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
-      "DESC": "You can set an agent bot from the list to this inbox. The bot can initially handle the conversation and transfer it to an agent when needed.",
+      "DESC": "Assign an Agent Bot to your inbox. They can handle initial conversations and transfer them to a live agent when necessary.",
       "SUBMIT": "Aktualizovat",
-      "DISCONNECT": "Disconnect Bot",
+      "DISCONNECT": "Disconnect bot",
-      "SUCCESS_MESSAGE": "Successfully updated the agent bot",
+      "SUCCESS_MESSAGE": "Successfully updated the agent bot.",
-      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot",
+      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot.",
-      "ERROR_MESSAGE": "Could not update the agent bot, please try again later",
+      "ERROR_MESSAGE": "Could not update the agent bot. Please try again.",
-      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot, please try again later",
+      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot. Please try again.",
-      "SELECT_PLACEHOLDER": "Select Bot"
+      "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
       "TITLE": "Configure new bot",
       "CANCEL_BUTTON_TEXT": "Zrušit",
       "API": {
-        "SUCCESS_MESSAGE": "Bot added successfully",
+        "SUCCESS_MESSAGE": "Bot added successfully.",
-        "ERROR_MESSAGE": "Could not add bot, Please try again later"
+        "ERROR_MESSAGE": "Could not add bot. Please try again later."
       }
     },
     "LIST": {
-      "404": "No Bots found, you can create a bot by clicking the 'Configure new bot' Button ↗",
+      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
-      "LOADING": "Fetching Bots...",
+      "LOADING": "Fetching bots...",
-      "TYPE": "Bot Type"
+      "TYPE": "Bot type"
     },
     "DELETE": {
       "BUTTON_TEXT": "Vymazat",
-      "TITLE": "Delete Bot",
+      "TITLE": "Delete bot",
       "SUBMIT": "Vymazat",
       "CANCEL_BUTTON_TEXT": "Zrušit",
-      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible",
+      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
       "API": {
-        "SUCCESS_MESSAGE": "Bot deleted successfully",
+        "SUCCESS_MESSAGE": "Bot deleted successfully.",
-        "ERROR_MESSAGE": "Could not able to delete bot, Please try again later"
+        "ERROR_MESSAGE": "Could not delete bot. Please try again."
       }
     },
     "EDIT": {
       "BUTTON_TEXT": "Upravit",
-      "LOADING": "Fetching Bots...",
+      "LOADING": "Fetching bots...",
-      "TITLE": "Edit Bot",
+      "TITLE": "Edit bot",
       "CANCEL_BUTTON_TEXT": "Zrušit",
       "API": {
-        "SUCCESS_MESSAGE": "Bot updated successfully",
+        "SUCCESS_MESSAGE": "Bot updated successfully.",
-        "ERROR_MESSAGE": "Could not update bot, Please try again later"
+        "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
     "TYPES": {
-      "WEBHOOK": "Webhook Bot",
+      "WEBHOOK": "Webhook bot",
-      "CSML": "CSML Bot"
+      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/cs/bulkActions.json

@@ -7,34 +7,34 @@
     "GO_BACK_LABEL": "Go back",
     "ASSIGN_LABEL": "Přiřadit",
     "YES": "Ano",
-    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_AGENT_TOOLTIP": "Přiřadit agenta",
     "ASSIGN_TEAM_TOOLTIP": "Přiřadit tým",
-    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully.",
-    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "ASSIGN_FAILED": "Failed to assign conversations. Please try again.",
-    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully.",
-    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "RESOLVE_FAILED": "Failed to resolve conversations. Please try again.",
     "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-    "AGENT_LIST_LOADING": "Loading Agents",
+    "AGENT_LIST_LOADING": "Načítání agentů",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
-      "UPDATE_FAILED": "Failed to update conversations, please try again"
+      "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
     "LABELS": {
-      "ASSIGN_LABELS": "Assign Labels",
+      "ASSIGN_LABELS": "Assign labels",
       "NO_LABELS_FOUND": "No labels found for",
       "ASSIGN_SELECTED_LABELS": "Assign selected labels",
-      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully.",
-      "ASSIGN_FAILED": "Failed to assign labels, please try again"
+      "ASSIGN_FAILED": "Failed to assign labels. Please try again."
     },
     "TEAMS": {
-      "TEAM_SELECT_LABEL": "Select Team",
+      "TEAM_SELECT_LABEL": "Vybrat tým",
       "NONE": "Nic",
       "NO_TEAMS_AVAILABLE": "There are no teams added to this account yet.",
-      "ASSIGN_SELECTED_TEAMS": "Assign selected team",
+      "ASSIGN_SELECTED_TEAMS": "Assign selected team.",
-      "ASSIGN_SUCCESFUL": "Teams assiged successfully",
+      "ASSIGN_SUCCESFUL": "Teams assiged successfully.",
-      "ASSIGN_FAILED": "Failed to assign team, please try again"
+      "ASSIGN_FAILED": "Failed to assign team. Please try again."
     }
   }
 }

app/javascript/dashboard/i18n/locale/cs/cannedMgmt.json

@@ -1,75 +1,75 @@
 {
   "CANNED_MGMT": {
     "HEADER": "Konzervované odpovědi",
-    "HEADER_BTN_TXT": "Přidat konzervovanou odpověď",
+    "HEADER_BTN_TXT": "Add canned response",
-    "LOADING": "Načítání Konzervovaných odpovědí",
+    "LOADING": "Fetching canned responses...",
-    "SEARCH_404": "Neexistují žádné položky odpovídající tomuto dotazu",
+    "SEARCH_404": "Neexistují žádné položky odpovídající tomuto dotazu.",
-    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are saved reply templates which can be used to quickly send out a reply to a conversation. </p><p> For creating a Canned Response, just click on the <b>Add Canned Response</b>. You can also edit or delete an existing Canned Response by clicking on the Edit or Delete button </p><p> Canned responses are used with the help of <b>Short Codes</b>. Agents can access canned responses while on a chat by typing <b>'/'</b> followed by the short code. </p>",
+    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are pre-written reply templates that help you quickly respond to a conversation. To insert a canned response during a chat, agents can type a short code preceded by a '/' character. </p><p> You can manage your canned responses from this page or create new ones using the \"Add canned response\" button.</p><p>Open the <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Canned Responses handbook</a> in another tab for a helping hand.</p><p>Also, check out the all-new <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\">Canned Responses Library</a>.</p>",
     "LIST": {
       "404": "V tomto účtu nejsou k dispozici žádné konzervované odpovědi.",
       "TITLE": "Spravovat konzervované odpovědi",
-      "DESC": "Konzervované odpovědi jsou předdefinované šablony odpovědí, které lze použít k rychlému zasílání odpovědí na tikety.",
+      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
       "TABLE_HEADER": [
-        "Krátký kód",
+        "Short code",
         "Obsah",
         "Akce"
       ]
     },
     "ADD": {
-      "TITLE": "Přidat konzervovanou odpověď",
+      "TITLE": "Add canned response",
-      "DESC": "Canned Responses are saved reply templates which can be used to quickly send out reply to conversation.",
+      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
       "CANCEL_BUTTON_TEXT": "Zrušit",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "Krátký kód",
+          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a short code",
+          "PLACEHOLDER": "Please enter a short code.",
-          "ERROR": "Krátký kód je povinný"
+          "ERROR": "Short Code is required."
         },
         "CONTENT": {
-          "LABEL": "Obsah",
+          "LABEL": "Zpráva",
-          "PLACEHOLDER": "Zadejte prosím obsah",
+          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Je vyžadován obsah"
+          "ERROR": "Message is required."
         },
         "SUBMIT": "Odeslat"
       },
       "API": {
-        "SUCCESS_MESSAGE": "Odpověď v konzervě byla úspěšně přidána",
+        "SUCCESS_MESSAGE": "Canned response added successfully.",
         "ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
       }
     },
     "EDIT": {
-      "TITLE": "Upravit konzervovanou odpověď",
+      "TITLE": "Edit canned response",
       "CANCEL_BUTTON_TEXT": "Zrušit",
       "FORM": {
         "SHORT_CODE": {
-          "LABEL": "Krátký kód",
+          "LABEL": "Short code",
-          "PLACEHOLDER": "Zadejte zkratkový kód",
+          "PLACEHOLDER": "Please enter a shortcode.",
-          "ERROR": "Krátký kód je povinný"
+          "ERROR": "Short code is required."
         },
         "CONTENT": {
-          "LABEL": "Obsah",
+          "LABEL": "Zpráva",
-          "PLACEHOLDER": "Zadejte prosím obsah",
+          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Je vyžadován obsah"
+          "ERROR": "Message is required."
         },
         "SUBMIT": "Odeslat"
       },
       "BUTTON_TEXT": "Upravit",
       "API": {
-        "SUCCESS_MESSAGE": "Reakce v konzervě byla úspěšně aktualizována",
+        "SUCCESS_MESSAGE": "Canned response is updated successfully.",
         "ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "Vymazat",
       "API": {
-        "SUCCESS_MESSAGE": "Odpověď v konzervě byla úspěšně odstraněna",
+        "SUCCESS_MESSAGE": "Canned response deleted successfully.",
         "ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
       },
       "CONFIRM": {
-        "TITLE": "Potvrdit odstranění",
+        "TITLE": "Confirm deletion",
         "MESSAGE": "Opravdu chcete odstranit ",
-        "YES": "Ano, odstranit ",
+        "YES": "Yes, delete ",
-        "NO": "Ne, zachovat "
+        "NO": "No, keep "
       }
     }
   }

app/javascript/dashboard/i18n/locale/cs/chatlist.json

@@ -51,18 +51,30 @@
         "ACTIVE": "Last activity"
       }
     },
-    "CHAT_SORT_FILTER_ITEMS": {
+    "SORT_ORDER_ITEMS": {
-      "latest": {
+      "last_activity_at_asc": {
-        "TEXT": "Last activity"
+        "TEXT": "Last activity: Oldest first"
       },
-      "sort_on_created_at": {
+      "last_activity_at_desc": {
-        "TEXT": "Created at"
+        "TEXT": "Last activity: Newest first"
       },
-      "sort_on_priority": {
+      "created_at_desc": {
-        "TEXT": "Priority"
+        "TEXT": "Created at: Newest first"
       },
-      "sort_on_waiting_since": {
+      "created_at_asc": {
-        "TEXT": "Pending Response"
+        "TEXT": "Created at: Oldest first"
+      },
+      "priority_desc": {
+        "TEXT": "Priority: Highest first"
+      },
+      "priority_asc": {
+        "TEXT": "Priority: Lowest first"
+      },
+      "waiting_since_asc": {
+        "TEXT": "Pending Response: Longest first"
+      },
+      "waiting_since_desc": {
+        "TEXT": "Pending Response: Shortest first"
       }
     },
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/cs/conversation.json

@@ -41,6 +41,9 @@
     "SAVE_CONTACT": "Save",
     "UPLOADING_ATTACHMENTS": "Nahrávání příloh...",
     "REPLIED_TO_STORY": "Replied to your story",
+    "UNSUPPORTED_MESSAGE": "This message is unsupported.",
+    "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
+    "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
     "SUCCESS_DELETE_MESSAGE": "Zpráva byla úspěšně smazána",
     "FAIL_DELETE_MESSSAGE": "Zpráva se nepodařilo odstranit! Zkuste to znovu",
     "NO_RESPONSE": "Bez odpovědi",
@@ -139,6 +142,7 @@
       "PRIVATE_NOTE": "Soukromá poznámka",
       "SEND": "Poslat",
       "CREATE": "Přidat poznámku",
+      "INSERT_READ_MORE": "Read more",
       "DISMISS_REPLY": "Dismiss reply",
       "REPLYING_TO": "Replying to:",
       "TIP_FORMAT_ICON": "Zobrazit formátovaný textový editor",