chore: log webhook response data on error

Error when the Openai integration isn't enabled

fixes: https://github.com/chatwoot/chatwoot/issues/8379

.env.example

@@ -81,7 +81,7 @@ SMTP_OPENSSL_VERIFY_MODE=peer
 # Mail Incoming
 # This is the domain set for the reply emails when conversation continuity is enabled
 MAILER_INBOUND_EMAIL_DOMAIN=
-# Set this to appropriate ingress channel with regards to incoming emails
+# Set this to the appropriate ingress channel with regards to incoming emails
 # Possible values are :
 # relay for Exim, Postfix, Qmail
 # mailgun for Mailgun
@@ -91,10 +91,20 @@ MAILER_INBOUND_EMAIL_DOMAIN=
 RAILS_INBOUND_EMAIL_SERVICE=
 # Use one of the following based on the email ingress service
 # Ref: https://edgeguides.rubyonrails.org/action_mailbox_basics.html
+# Set this to a password of your choice and use it in the Inbound webhook
 RAILS_INBOUND_EMAIL_PASSWORD=
+
 MAILGUN_INGRESS_SIGNING_KEY=
 MANDRILL_INGRESS_API_KEY=
 
+# Creating Your Inbound Webhook Instructions for Postmark and Sendgrid:
+# Inbound webhook URL format:
+#    https://actionmailbox:[YOUR_RAILS_INBOUND_EMAIL_PASSWORD]@[YOUR_CHATWOOT_DOMAIN.COM]/rails/action_mailbox/[RAILS_INBOUND_EMAIL_SERVICE]/inbound_emails
+# Note: Replace the values inside the brackets; do not include the brackets themselves.
+# Example: https://actionmailbox:mYRandomPassword3@chatwoot.example.com/rails/action_mailbox/postmark/inbound_emails
+# For Postmark
+# Ensure the 'Include raw email content in JSON payload' checkbox is selected in the inbound webhook section.
+
 # Storage
 ACTIVE_STORAGE_SERVICE=local
 
@@ -176,6 +186,9 @@ ANDROID_SHA256_CERT_FINGERPRINT=AC:73:8E:DE:EB:56:EA:CC:10:87:02:A7:65:37:7B:38:
 # MICROSOFT CLARITY
 # MS_CLARITY_TOKEN=xxxxxxxxx
 
+# GOOGLE_TAG_MANAGER
+# GOOGLE_TAG = GTM-XXXXXXX
+
 ## Scout
 ## https://scoutapm.com/docs/ruby/configuration
 # SCOUT_KEY=YOURKEY
@@ -199,7 +212,7 @@ ANDROID_SHA256_CERT_FINGERPRINT=AC:73:8E:DE:EB:56:EA:CC:10:87:02:A7:65:37:7B:38:
 ## Rack Attack configuration
 ## To prevent and throttle abusive requests
 # ENABLE_RACK_ATTACK=true
-# RACK_ATTACK_IP_LIMIT=3000
+# RACK_ATTACK_LIMIT=300
 # ENABLE_RACK_ATTACK_WIDGET_API=true
 
 ## Running chatwoot as an API only server
@@ -240,3 +253,9 @@ AZURE_APP_SECRET=
 
 # Sentiment analysis model file path
 SENTIMENT_FILE_PATH=
+
+
+# Housekeeping/Performance related configurations
+# Set to true if you want to remove stale contact inboxes
+# contact_inboxes with no conversation older than 90 days will be removed
+# REMOVE_STALE_CONTACT_INBOX_JOB_STATUS=false

.eslintrc.js

@@ -4,9 +4,10 @@ module.exports = {
     'prettier',
     'plugin:vue/recommended',
     'plugin:storybook/recommended',
+    'plugin:cypress/recommended',
   ],
   parserOptions: {
-    parser: 'babel-eslint',
+    parser: '@babel/eslint-parser',
     ecmaVersion: 2020,
     sourceType: 'module',
   },
@@ -24,13 +25,16 @@ module.exports = {
     'jsx-a11y/label-has-for': 'off',
     'jsx-a11y/anchor-is-valid': 'off',
     'import/no-unresolved': 'off',
+    'vue/html-indent': 'off',
+    'vue/multi-word-component-names': 'off',
     'vue/max-attributes-per-line': [
       'error',
       {
-        singleline: 20,
+        singleline: {
+          max: 20,
+        },
         multiline: {
           max: 1,
-          allowFirstLine: false,
         },
       },
     ],
@@ -47,6 +51,7 @@ module.exports = {
       },
     ],
     'vue/no-v-html': 'off',
+    'vue/component-definition-name-casing': 'off',
     'vue/singleline-html-element-content-newline': 'off',
     'import/extensions': ['off'],
     'no-console': 'error',

.github/workflows/run_response_bot_spec.yml

@@ -69,7 +69,12 @@ jobs:
     # Run  Response Bot specs
     - name: Run backend tests
       run: |
-        bundle exec rspec spec/enterprise/controllers/api/v1/accounts/response_sources_controller_spec.rb spec/enterprise/controllers/enterprise/api/v1/accounts/inboxes_controller_spec.rb:47 --profile=10 --format documentation
+        bundle exec rspec \
+          spec/enterprise/controllers/api/v1/accounts/response_sources_controller_spec.rb \
+          spec/enterprise/services/enterprise/message_templates/response_bot_service_spec.rb \
+          spec/enterprise/controllers/enterprise/api/v1/accounts/inboxes_controller_spec.rb:47 \
+          --profile=10 \
+          --format documentation
 
     - name: Upload rails log folder
       uses: actions/upload-artifact@v3

.rubocop.yml

@@ -58,6 +58,7 @@ Metrics/BlockLength:
 Metrics/ModuleLength:
   Exclude:
     - lib/seeders/message_seeder.rb
+    - spec/support/slack_stubs.rb
 Rails/ApplicationController:
   Exclude:
     - 'app/controllers/api/v1/widget/messages_controller.rb'

Gemfile

@@ -15,7 +15,7 @@ gem 'browser'
 gem 'hashie'
 gem 'jbuilder'
 gem 'kaminari'
-gem 'responders'
+gem 'responders', '>= 3.1.1'
 gem 'rest-client'
 gem 'telephone_number'
 gem 'time_diff'
@@ -67,7 +67,7 @@ gem 'webpacker'
 gem 'barnes'
 
 ##--- gems for authentication & authorization ---##
-gem 'devise'
+gem 'devise', '>= 4.9.3'
 gem 'devise-secure_password', git: 'https://github.com/chatwoot/devise-secure_password', branch: 'chatwoot'
 gem 'devise_token_auth'
 # authorization
@@ -76,6 +76,7 @@ gem 'pundit'
 # super admin
 gem 'administrate', '>= 0.19.0'
 gem 'administrate-field-active_storage'
+gem 'administrate-field-belongs_to_search'
 
 ##--- gems for pubsub service ---##
 # https://karolgalanciak.com/blog/2019/11/30/from-activerecord-callbacks-to-publish-slash-subscribe-pattern-and-event-driven-design/
@@ -91,7 +92,7 @@ gem 'twitty', '~> 0.1.5'
 # facebook client
 gem 'koala'
 # slack client
-gem 'slack-ruby-client', '~> 2.0.0'
+gem 'slack-ruby-client', '~> 2.2.0'
 # for dialogflow integrations
 gem 'google-cloud-dialogflow-v2'
 gem 'grpc'
@@ -106,16 +107,16 @@ gem 'google-cloud-translate-v3'
 gem 'ddtrace', require: false
 gem 'elastic-apm', require: false
 gem 'newrelic_rpm', require: false
-gem 'newrelic-sidekiq-metrics', require: false
+gem 'newrelic-sidekiq-metrics', '>= 1.6.2', require: false
 gem 'scout_apm', require: false
-gem 'sentry-rails', '>= 5.11.0', require: false
+gem 'sentry-rails', '>= 5.13.0', require: false
 gem 'sentry-ruby', require: false
-gem 'sentry-sidekiq', '>= 5.11.0', require: false
+gem 'sentry-sidekiq', '>= 5.13.0', require: false
 
 ##-- background job processing --##
 gem 'sidekiq', '>= 7.1.3'
 # We want cron jobs
-gem 'sidekiq-cron', '>= 1.10.1'
+gem 'sidekiq-cron', '>= 1.11.0'
 
 ##-- Push notification service --##
 gem 'fcm'
@@ -153,12 +154,12 @@ gem 'stripe'
 gem 'faker'
 
 # Include logrange conditionally in intializer using env variable
-gem 'lograge', '~> 0.13.0', require: false
+gem 'lograge', '~> 0.14.0', require: false
 
 # worked with microsoft refresh token
 gem 'omniauth-oauth2'
 
-gem 'audited', '~> 5.3'
+gem 'audited', '~> 5.4', '>= 5.4.1'
 
 # need for google auth
 gem 'omniauth'
@@ -199,6 +200,8 @@ group :development do
   # profiling
   gem 'rack-mini-profiler', '>= 3.1.1', require: false
   gem 'stackprof'
+  # Should install the associated chrome extension to view query logs
+  gem 'meta_request'
 end
 
 group :test do

Gemfile.lock

@@ -116,14 +116,19 @@ GEM
     administrate-field-active_storage (0.4.2)
       administrate (>= 0.2.2)
       rails (>= 7.0)
+    administrate-field-belongs_to_search (0.8.0)
+      administrate (>= 0.3, < 1.0)
+      jbuilder (~> 2)
+      rails (>= 4.2, < 7.1)
+      selectize-rails (~> 0.6)
     annotate (3.2.0)
       activerecord (>= 3.2, < 8.0)
       rake (>= 10.4, < 14.0)
     ast (2.4.2)
     attr_extras (7.1.0)
-    audited (5.3.3)
-      activerecord (>= 5.0, < 7.1)
-      request_store (~> 1.2)
+    audited (5.4.1)
+      activerecord (>= 5.0, < 7.7)
+      activesupport (>= 5.0, < 7.7)
     aws-eventstream (1.2.0)
     aws-partitions (1.760.0)
     aws-sdk-core (3.171.1)
@@ -143,7 +148,8 @@ GEM
     barnes (0.0.9)
       multi_json (~> 1)
       statsd-ruby (~> 1.1)
-    bcrypt (3.1.18)
+    base64 (0.1.1)
+    bcrypt (3.1.19)
     bindex (0.8.1)
     blingfire (0.1.8)
     bootsnap (1.16.0)
@@ -169,7 +175,7 @@ GEM
       rexml
     crass (1.0.6)
     csv-safe (3.2.1)
-    cypress-on-rails (1.13.1)
+    cypress-on-rails (1.16.0)
       rack
     database_cleaner (2.0.2)
       database_cleaner-active_record (>= 2, < 3)
@@ -188,7 +194,7 @@ GEM
       irb (>= 1.5.0)
       reline (>= 0.3.1)
     declarative (0.0.20)
-    devise (4.9.2)
+    devise (4.9.3)
       bcrypt (~> 3.0)
       orm_adapter (~> 0.1)
       railties (>= 4.1.0)
@@ -256,7 +262,7 @@ GEM
       rake
     flag_shih_tzu (0.3.23)
     foreman (0.87.2)
-    fugit (1.8.1)
+    fugit (1.9.0)
       et-orbi (~> 1, >= 1.2.7)
       raabro (~> 1.4)
     gapic-common (0.18.0)
@@ -268,7 +274,7 @@ GEM
       googleauth (~> 1.0)
       grpc (~> 1.36)
     geocoder (1.8.1)
-    gli (2.21.0)
+    gli (2.21.1)
     globalid (1.2.1)
       activesupport (>= 6.1)
     gmail_xoauth (0.4.2)
@@ -429,12 +435,12 @@ GEM
     llhttp-ffi (0.4.0)
       ffi-compiler (~> 1.0)
       rake (~> 13.0)
-    lograge (0.13.0)
+    lograge (0.14.0)
       actionpack (>= 4)
       activesupport (>= 4)
       railties (>= 4)
       request_store (~> 1.0)
-    loofah (2.21.3)
+    loofah (2.21.4)
       crass (~> 1.0.2)
       nokogiri (>= 1.12.0)
     mail (2.8.1)
@@ -445,13 +451,16 @@ GEM
     marcel (1.0.2)
     maxminddb (0.1.22)
     memoist (0.16.2)
+    meta_request (0.7.4)
+      rack-contrib (>= 1.1, < 3)
+      railties (>= 3.0.0, < 7.1)
     method_source (1.0.0)
     mime-types (3.4.1)
       mime-types-data (~> 3.2015)
     mime-types-data (3.2023.0218.1)
     mini_magick (4.12.0)
     mini_mime (1.1.5)
-    mini_portile2 (2.8.4)
+    mini_portile2 (2.8.5)
     minitest (5.20.0)
     mock_redis (0.36.0)
       ruby2_keywords
@@ -473,10 +482,11 @@ GEM
     net-smtp (0.3.3)
       net-protocol
     netrc (0.11.0)
-    newrelic-sidekiq-metrics (1.6.1)
-      newrelic_rpm (~> 8)
+    newrelic-sidekiq-metrics (1.6.2)
+      newrelic_rpm (>= 8.0.0)
       sidekiq
-    newrelic_rpm (8.16.0)
+    newrelic_rpm (9.6.0)
+      base64
     nio4r (2.5.9)
     nokogiri (1.15.4)
       mini_portile2 (~> 2.8.2)
@@ -548,10 +558,12 @@ GEM
     pundit (2.3.0)
       activesupport (>= 3.0.0)
     raabro (1.4.0)
-    racc (1.7.1)
+    racc (1.7.3)
     rack (2.2.8)
     rack-attack (6.7.0)
       rack (>= 1.0, < 4)
+    rack-contrib (2.4.0)
+      rack (< 4)
     rack-cors (2.0.1)
       rack (>= 2.0.0)
     rack-mini-profiler (3.1.1)
@@ -592,13 +604,13 @@ GEM
       thor (~> 1.0)
       zeitwerk (~> 2.5)
     rainbow (3.1.1)
-    rake (13.0.6)
+    rake (13.1.0)
     rb-fsevent (0.11.2)
     rb-inotify (0.10.1)
       ffi (~> 1.0)
     redis (5.0.6)
       redis-client (>= 0.9.0)
-    redis-client (0.17.0)
+    redis-client (0.18.0)
       connection_pool
     redis-namespace (1.10.0)
       redis (>= 4)
@@ -611,7 +623,7 @@ GEM
       uber (< 0.2.0)
     request_store (1.5.1)
       rack (>= 1.4)
-    responders (3.1.0)
+    responders (3.1.1)
       actionpack (>= 5.2)
       railties (>= 5.2)
     rest-client (2.1.0)
@@ -697,23 +709,23 @@ GEM
       activesupport (>= 4)
     selectize-rails (0.12.6)
     semantic_range (3.0.0)
-    sentry-rails (5.11.0)
+    sentry-rails (5.13.0)
       railties (>= 5.0)
-      sentry-ruby (~> 5.11.0)
-    sentry-ruby (5.11.0)
+      sentry-ruby (~> 5.13.0)
+    sentry-ruby (5.13.0)
       concurrent-ruby (~> 1.0, >= 1.0.2)
-    sentry-sidekiq (5.11.0)
-      sentry-ruby (~> 5.11.0)
+    sentry-sidekiq (5.13.0)
+      sentry-ruby (~> 5.13.0)
       sidekiq (>= 3.0)
     sexp_processor (4.17.0)
     shoulda-matchers (5.3.0)
       activesupport (>= 5.2.0)
-    sidekiq (7.1.3)
+    sidekiq (7.2.0)
       concurrent-ruby (< 2)
       connection_pool (>= 2.3.0)
       rack (>= 2.2.4)
       redis-client (>= 0.14.0)
-    sidekiq-cron (1.10.1)
+    sidekiq-cron (1.11.0)
       fugit (~> 1.8)
       globalid (>= 1.0.1)
       sidekiq (>= 6)
@@ -727,13 +739,12 @@ GEM
       json (>= 1.8, < 3)
       simplecov-html (~> 0.10.0)
     simplecov-html (0.10.2)
-    slack-ruby-client (2.0.0)
+    slack-ruby-client (2.2.0)
       faraday (>= 2.0)
       faraday-mashify
       faraday-multipart
       gli
       hashie
-      websocket-driver
     snaky_hash (2.0.1)
       hashie
       version_gem (~> 1.1, >= 1.1.1)
@@ -754,7 +765,7 @@ GEM
     stripe (8.5.0)
     telephone_number (1.4.20)
     test-prof (1.2.1)
-    thor (1.2.2)
+    thor (1.3.0)
     tilt (2.2.0)
     time_diff (0.3.0)
       activesupport
@@ -812,7 +823,7 @@ GEM
     working_hours (1.4.1)
       activesupport (>= 3.2)
       tzinfo
-    zeitwerk (2.6.11)
+    zeitwerk (2.6.12)
 
 PLATFORMS
   arm64-darwin-20
@@ -831,9 +842,10 @@ DEPENDENCIES
   acts-as-taggable-on
   administrate (>= 0.19.0)
   administrate-field-active_storage
+  administrate-field-belongs_to_search
   annotate
   attr_extras
-  audited (~> 5.3)
+  audited (~> 5.4, >= 5.4.1)
   aws-sdk-s3
   azure-storage-blob!
   barnes
@@ -850,7 +862,7 @@ DEPENDENCIES
   database_cleaner
   ddtrace
   debug (~> 1.8)
-  devise
+  devise (>= 4.9.3)
   devise-secure_password!
   devise_token_auth
   dotenv-rails
@@ -886,11 +898,12 @@ DEPENDENCIES
   line-bot-api
   liquid
   listen
-  lograge (~> 0.13.0)
+  lograge (~> 0.14.0)
   maxminddb
+  meta_request
   mock_redis
   neighbor
-  newrelic-sidekiq-metrics
+  newrelic-sidekiq-metrics (>= 1.6.2)
   newrelic_rpm
   omniauth
   omniauth-google-oauth2
@@ -910,7 +923,7 @@ DEPENDENCIES
   rails (~> 7.0.8.0)
   redis
   redis-namespace
-  responders
+  responders (>= 3.1.1)
   rest-client
   reverse_markdown
   rspec-rails
@@ -922,14 +935,14 @@ DEPENDENCIES
   scout_apm
   scss_lint
   seed_dump
-  sentry-rails (>= 5.11.0)
+  sentry-rails (>= 5.13.0)
   sentry-ruby
-  sentry-sidekiq (>= 5.11.0)
+  sentry-sidekiq (>= 5.13.0)
   shoulda-matchers
   sidekiq (>= 7.1.3)
-  sidekiq-cron (>= 1.10.1)
+  sidekiq-cron (>= 1.11.0)
   simplecov (= 0.17.1)
-  slack-ruby-client (~> 2.0.0)
+  slack-ruby-client (~> 2.2.0)
   spring
   spring-watcher-listen
   squasher

Procfile.test

@@ -1,3 +1,3 @@
 backend: RAILS_ENV=test bin/rails s -p 5050
-frontend: bin/webpack-dev-server
-worker: dotenv RAILS_ENV=test bundle exec sidekiq -C config/sidekiq.yml
+frontend: export NODE_OPTIONS=--openssl-legacy-provider && bin/webpack-dev-server
+worker: RAILS_ENV=test dotenv bundle exec sidekiq -C config/sidekiq.yml

README.md

@@ -1,10 +1,12 @@
-<p align="center">
-  <img src="https://s3.us-west-2.amazonaws.com/gh-assets.chatwoot.com/brand.svg" alt="Woot-logo" width="240" />
+<img src="https://user-images.githubusercontent.com/2246121/282256557-1570674b-d142-4198-9740-69404cc6a339.png#gh-light-mode-only" width="100%" alt="Chat dashboard dark mode"/>
+<img src="https://user-images.githubusercontent.com/2246121/282256632-87f6a01b-6467-4e0e-8a93-7bbf66d03a17.png#gh-dark-mode-only" width="100%" alt="Chat dashboard"/>
 
-  <p align="center">Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc.</p>
-</p>
+___
 
-<p align="center">
+# Chatwoot 
+
+Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
+<p>
   <a href="https://heroku.com/deploy?template=https://github.com/chatwoot/chatwoot/tree/master" alt="Deploy to Heroku">
      <img width="150" alt="Deploy" src="https://www.herokucdn.com/deploy/button.svg"/>
   </a>
@@ -13,9 +15,7 @@
   </a>
 </p>
 
-___
-
-<p align="center">
+<p>
   <a href="https://codeclimate.com/github/chatwoot/chatwoot/maintainability"><img src="https://api.codeclimate.com/v1/badges/e6e3f66332c91e5a4c0c/maintainability" alt="Maintainability"></a>
   <img src="https://img.shields.io/circleci/build/github/chatwoot/chatwoot" alt="CircleCI Badge">
     <a href="https://hub.docker.com/r/chatwoot/chatwoot/"><img src="https://img.shields.io/docker/pulls/chatwoot/chatwoot" alt="Docker Pull Badge"></a>
@@ -29,9 +29,8 @@ ___
   <a href="https://artifacthub.io/packages/helm/chatwoot/chatwoot"><img src="https://img.shields.io/endpoint?url=https://artifacthub.io/badge/repository/artifact-hub" alt="Artifact HUB"></a>
 </p>
 
-<img src="https://chatwoot-public-assets.s3.amazonaws.com/github/screenshot.png" width="100%" alt="Chat dashboard"/>
-
-
+<img src="https://user-images.githubusercontent.com/2246121/282255783-ee8a50c9-f42d-4752-8201-2d59965a663d.png#gh-light-mode-only" width="100%" alt="Chat dashboard dark mode"/>
+<img src="https://user-images.githubusercontent.com/2246121/282255784-3d1994ec-d895-4ff5-ac68-d819987e1869.png#gh-dark-mode-only" width="100%" alt="Chat dashboard"/>
 
 Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile.
 

VERSION_CW

@@ -1 +1 @@
-2.17.0
+3.1.0

VERSION_CWCTL

@@ -1 +1 @@
-2.3.0
+2.6.0

app/assets/stylesheets/administrate/application.scss

@@ -29,3 +29,5 @@
 @import 'components/pagination';
 @import 'components/search';
 @import 'components/reports';
+
+@import 'custom_styles';

app/assets/stylesheets/administrate/base/_forms.scss

@@ -24,14 +24,6 @@ select {
   font-size: $base-font-size;
 }
 
-input,
-select,
-textarea {
-  display: block;
-  font-family: $base-font-family;
-  font-size: 16px;
-}
-
 [type="color"],
 [type="date"],
 [type="datetime-local"],
@@ -51,6 +43,7 @@ textarea {
   background-color: $white;
   border: $base-border;
   border-radius: $base-border-radius;
+  font-family: $base-font-family;
   padding: 0.5em;
   transition: border-color $base-duration $base-timing;
   width: 100%;

app/assets/stylesheets/administrate/components/_attributes.scss

@@ -4,8 +4,8 @@
   float: left;
   margin-bottom: $base-spacing;
   margin-top: 0.25em;
-  text-align: right;
-  width: calc(15% - 1rem);
+  text-align: left;
+  width: calc(16% - 1rem);
 }
 
 .preserve-whitespace {
@@ -17,7 +17,7 @@
   float: left;
   margin-bottom: $base-spacing;
   margin-left: 2rem;
-  width: calc(85% - 1rem);
+  width: calc(84% - 1rem);
 }
 
 .attribute--nested {

app/assets/stylesheets/administrate/components/_buttons.scss

@@ -10,7 +10,7 @@ input[type="submit"],
   color: $white;
   cursor: pointer;
   display: inline-block;
-  font-size: $font-size-default;
+  font-size: $font-size-small;
   -webkit-font-smoothing: antialiased;
   font-weight: $font-weight-medium;
   line-height: 1;

app/assets/stylesheets/administrate/components/_main-content.scss

@@ -1,13 +1,18 @@
 .main-content {
   font-size: $font-size-default;
-  left: 23rem;
+  left: 21rem;
   position: absolute;
   right: 0;
   top: 0;
 }
 
 .main-content__body {
+  font-size: $font-size-small;
   padding: $space-two;
+
+  table {
+    font-size: $font-size-small;
+  }
 }
 
 .main-content__header {
@@ -20,7 +25,7 @@
 }
 
 .main-content__page-title {
-  font-size: $font-size-large;
+  font-size: $font-size-medium;
   font-weight: $font-weight-medium;
   margin-right: auto;
 }

app/assets/stylesheets/administrate/components/_navigation.scss

@@ -1,7 +1,12 @@
 .logo-brand {
   margin-bottom: $space-normal;
   padding: $space-normal $space-smaller $space-small;
-  text-align: center;
+  text-align: left;
+
+  img {
+    margin-bottom: $space-smaller;
+    max-height: 3rem;
+  }
 }
 
 .navigation {
@@ -19,12 +24,13 @@
   padding: $space-normal;
   position: fixed;
   top: 0;
-  width: 23rem;
+  width: 21rem;
   z-index: 1023;
 
   li {
     align-items: center;
     display: flex;
+    font-size: $font-size-small;
 
     a {
       color: $color-gray;
@@ -35,6 +41,10 @@
       min-width: $space-medium;
     }
   }
+
+  hr {
+    margin: $space-slab;
+  }
 }
 
 .navigation__link {
@@ -43,7 +53,7 @@
   display: block;
   line-height: 1;
   margin-bottom: $space-smaller;
-  padding: $space-one;
+  padding: $space-small;
 
   &:hover {
     color: $blue;

app/assets/stylesheets/administrate/custom_styles.scss

@@ -0,0 +1,24 @@
+// custom styles for the dashboard
+
+.feature-cell {
+  background: $color-extra-light-blue;
+  border-radius: 10px;
+  float: left;
+  margin-left: 8px;
+  margin-top: 6px;
+  padding: 4px 12px;
+
+  .icon-container {
+    margin-right: 4px;
+
+  }
+
+  .value-container {
+    margin-left: 6px;
+  }
+}
+
+
+.feature-container {
+  max-width: 100rem;
+}

app/assets/stylesheets/administrate/library/_variables.scss

@@ -4,7 +4,7 @@ $base-font-family: PlusJakarta, Inter, -apple-system, BlinkMacSystemFont, "Segoe
   sans-serif !default;
 $heading-font-family: $base-font-family !default;
 
-$base-font-size: 16px !default;
+$base-font-size: 14px !default;
 
 $base-line-height: 1.5 !default;
 $heading-line-height: 1.2 !default;

app/assets/stylesheets/administrate/utilities/_variables.scss

@@ -78,11 +78,6 @@ $conv-header-height: 4rem;
 $inbox-thumb-size: 4.8rem;
 
 
-// Spinner
-$spinkit-spinner-color: $color-white !default;
-$spinkit-spinner-margin: 0 0 0 1.6rem !default;
-$spinkit-size: 1.6rem !default;
-
 // Snackbar default
 $woot-snackbar-bg: #323232;
 $woot-snackbar-button: #ffeb3b;

app/builders/messages/facebook/message_builder.rb

@@ -93,6 +93,9 @@ class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
       message_type: @message_type,
       content: response.content,
       source_id: response.identifier,
+      content_attributes: {
+        in_reply_to_external_id: response.in_reply_to_external_id
+      },
       sender: @outgoing_echo ? nil : @contact_inbox.contact
     }
   end

app/builders/messages/instagram/message_builder.rb

@@ -76,6 +76,10 @@ class Messages::Instagram::MessageBuilder < Messages::Messenger::MessageBuilder
     message[:reply_to][:story] if message[:reply_to].present? && message[:reply_to][:story].present?
   end
 
+  def message_reply_attributes
+    message[:reply_to][:mid] if message[:reply_to].present? && message[:reply_to][:mid].present?
+  end
+
   def build_message
     return if @outgoing_echo && already_sent_from_chatwoot?
     return if message_content.blank? && all_unsupported_files?
@@ -118,7 +122,10 @@ class Messages::Instagram::MessageBuilder < Messages::Messenger::MessageBuilder
       message_type: message_type,
       source_id: message_identifier,
       content: message_content,
-      sender: @outgoing_echo ? nil : contact
+      sender: @outgoing_echo ? nil : contact,
+      content_attributes: {
+        in_reply_to_external_id: message_reply_attributes
+      }
     }
   end
 

app/builders/messages/message_builder.rb

@@ -9,11 +9,11 @@ class Messages::MessageBuilder
     @user = user
     @message_type = params[:message_type] || 'outgoing'
     @attachments = params[:attachments]
-    @automation_rule = @params&.dig(:content_attributes, :automation_rule_id)
+    @automation_rule = content_attributes&.dig(:automation_rule_id)
     return unless params.instance_of?(ActionController::Parameters)
 
-    @in_reply_to = params.to_unsafe_h&.dig(:content_attributes, :in_reply_to)
-    @items = params.to_unsafe_h&.dig(:content_attributes, :items)
+    @in_reply_to = content_attributes&.dig(:in_reply_to)
+    @items = content_attributes&.dig(:items)
   end
 
   def perform
@@ -26,6 +26,38 @@ class Messages::MessageBuilder
 
   private
 
+  # Extracts content attributes from the given params.
+  # - Converts ActionController::Parameters to a regular hash if needed.
+  # - Attempts to parse a JSON string if content is a string.
+  # - Returns an empty hash if content is not present, if there's a parsing error, or if it's an unexpected type.
+  def content_attributes
+    params = convert_to_hash(@params)
+    content_attributes = params.fetch(:content_attributes, {})
+
+    return parse_json(content_attributes) if content_attributes.is_a?(String)
+    return content_attributes if content_attributes.is_a?(Hash)
+
+    {}
+  end
+
+  # Converts the given object to a hash.
+  # If it's an instance of ActionController::Parameters, converts it to an unsafe hash.
+  # Otherwise, returns the object as-is.
+  def convert_to_hash(obj)
+    return obj.to_unsafe_h if obj.instance_of?(ActionController::Parameters)
+
+    obj
+  end
+
+  # Attempts to parse a string as JSON.
+  # If successful, returns the parsed hash with symbolized names.
+  # If unsuccessful, returns nil.
+  def parse_json(content)
+    JSON.parse(content, symbolize_names: true)
+  rescue JSON::ParserError
+    {}
+  end
+
   def process_attachments
     return if @attachments.blank?
 

app/builders/v2/report_builder.rb

@@ -15,7 +15,10 @@ class V2::ReportBuilder
   end
 
   def timeseries
-    send(params[:metric])
+    return send(params[:metric]) if metric_valid?
+
+    Rails.logger.error "ReportBuilder: Invalid metric - #{params[:metric]}"
+    {}
   end
 
   # For backward compatible with old report
@@ -53,6 +56,16 @@ class V2::ReportBuilder
 
   private
 
+  def metric_valid?
+    %w[conversations_count
+       incoming_messages_count
+       outgoing_messages_count
+       avg_first_response_time
+       avg_resolution_time reply_time
+       resolutions_count
+       reply_time].include?(params[:metric])
+  end
+
   def inbox
     @inbox ||= account.inboxes.find(params[:id])
   end

app/controllers/api/v1/accounts/actions/contact_merges_controller.rb

@@ -9,7 +9,6 @@ class Api::V1::Accounts::Actions::ContactMergesController < Api::V1::Accounts::B
       mergee_contact: @mergee_contact
     )
     contact_merge_action.perform
-    render json: @base_contact
   end
 
   private

app/controllers/api/v1/accounts/articles_controller.rb

@@ -10,7 +10,7 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
     @articles_count = @all_articles.count
 
     @articles = if list_params[:category_slug].present?
-                  @all_articles.order_by_position.page(@current_page).per(50)
+                  @all_articles.order_by_position.page(@current_page)
                 else
                   @all_articles.order_by_updated_at.page(@current_page)
                 end

app/controllers/api/v1/accounts/categories_controller.rb

@@ -48,7 +48,7 @@ class Api::V1::Accounts::CategoriesController < Api::V1::Accounts::BaseControlle
 
   def category_params
     params.require(:category).permit(
-      :name, :description, :position, :slug, :locale, :parent_category_id, :associated_category_id
+      :name, :description, :position, :slug, :locale, :icon, :parent_category_id, :associated_category_id
     )
   end
 

app/controllers/api/v1/accounts/contact_inboxes_controller.rb

@@ -0,0 +1,21 @@
+class Api::V1::Accounts::ContactInboxesController < Api::V1::Accounts::BaseController
+  before_action :ensure_inbox
+
+  def filter
+    contact_inbox = @inbox.contact_inboxes.where(inbox_id: permitted_params[:inbox_id], source_id: permitted_params[:source_id])
+    return head :not_found if contact_inbox.empty?
+
+    @contact = contact_inbox.first.contact
+  end
+
+  private
+
+  def ensure_inbox
+    @inbox = Current.account.inboxes.find(permitted_params[:inbox_id])
+    authorize @inbox, :show?
+  end
+
+  def permitted_params
+    params.permit(:inbox_id, :source_id)
+  end
+end

app/controllers/api/v1/accounts/contacts_controller.rb

@@ -25,7 +25,8 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
     render json: { error: 'Specify search string with parameter q' }, status: :unprocessable_entity if params[:q].blank? && return
 
     contacts = resolved_contacts.where(
-      'name ILIKE :search OR email ILIKE :search OR phone_number ILIKE :search OR contacts.identifier LIKE :search',
+      'name ILIKE :search OR email ILIKE :search OR phone_number ILIKE :search OR contacts.identifier LIKE :search
+        OR contacts.additional_attributes->>\'company_name\' ILIKE :search',
       search: "%#{params[:q].strip}%"
     )
     @contacts_count = contacts.count

app/controllers/api/v1/accounts/conversations_controller.rb

@@ -60,7 +60,7 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
   end
 
   def toggle_status
-    if params[:status]
+    if params[:status].present?
       set_conversation_status
       @status = @conversation.save!
     else

app/controllers/api/v1/accounts/portals_controller.rb

@@ -47,6 +47,11 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
     head :ok
   end
 
+  def logo
+    @portal.logo.purge if @portal.logo.attached?
+    head :ok
+  end
+
   def process_attached_logo
     blob_id = params[:blob_id]
     blob = ActiveStorage::Blob.find_by(id: blob_id)

app/controllers/api/v1/accounts/upload_controller.rb

@@ -1,4 +1,4 @@
-class Api::V1::UploadController < Api::BaseController
+class Api::V1::Accounts::UploadController < Api::V1::Accounts::BaseController
   def create
     file_blob = ActiveStorage::Blob.create_and_upload!(
       key: nil,

app/controllers/api/v1/integrations/webhooks_controller.rb

@@ -1,7 +1,15 @@
 class Api::V1::Integrations::WebhooksController < ApplicationController
   def create
-    builder = Integrations::Slack::IncomingMessageBuilder.new(params)
+    builder = Integrations::Slack::IncomingMessageBuilder.new(permitted_params)
     response = builder.perform
     render json: response
   end
+
+  private
+
+  # TODO: This is a temporary solution to permit all params for slack unfurling job.
+  # We should only permit the params that we use. Handle all the params based on events and send it to the respective services.
+  def permitted_params
+    params.permit!
+  end
 end

app/controllers/api/v1/widget/base_controller.rb

@@ -79,6 +79,9 @@ class Api::V1::Widget::BaseController < ApplicationController
       sender: @contact,
       content: permitted_params[:message][:content],
       inbox_id: conversation.inbox_id,
+      content_attributes: {
+        in_reply_to: permitted_params[:message][:reply_to]
+      },
       echo_id: permitted_params[:message][:echo_id],
       message_type: :incoming
     }

app/controllers/api/v1/widget/conversations_controller.rb

@@ -1,5 +1,6 @@
 class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
   include Events::Types
+  before_action :render_not_found_if_empty, only: [:toggle_typing, :toggle_status, :set_custom_attributes, :destroy_custom_attributes]
 
   def index
     @conversation = conversation
@@ -27,6 +28,7 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
 
     conversation.contact_last_seen_at = DateTime.now.utc
     conversation.save!
+    ::Conversations::UpdateMessageStatusJob.perform_later(conversation.id, conversation.contact_last_seen_at)
     head :ok
   end
 
@@ -41,8 +43,6 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
   end
 
   def toggle_typing
-    head :ok && return if conversation.nil?
-
     case permitted_params[:typing_status]
     when 'on'
       trigger_typing_event(CONVERSATION_TYPING_ON)
@@ -54,8 +54,6 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
   end
 
   def toggle_status
-    return head :not_found if conversation.nil?
-
     return head :forbidden unless @web_widget.end_conversation?
 
     unless conversation.resolved?
@@ -81,6 +79,10 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
     Rails.configuration.dispatcher.dispatch(event, Time.zone.now, conversation: conversation, user: @contact)
   end
 
+  def render_not_found_if_empty
+    return head :not_found if conversation.nil?
+  end
+
   def permitted_params
     params.permit(:id, :typing_status, :website_token, :email, contact: [:name, :email, :phone_number],
                                                                message: [:content, :referer_url, :timestamp, :echo_id],

app/controllers/api/v1/widget/messages_controller.rb

@@ -64,7 +64,7 @@ class Api::V1::Widget::MessagesController < Api::V1::Widget::BaseController
 
   def permitted_params
     # timestamp parameter is used in create conversation method
-    params.permit(:id, :before, :after, :website_token, contact: [:name, :email], message: [:content, :referer_url, :timestamp, :echo_id])
+    params.permit(:id, :before, :after, :website_token, contact: [:name, :email], message: [:content, :referer_url, :timestamp, :echo_id, :reply_to])
   end
 
   def set_message

app/controllers/concerns/request_exception_handler.rb

@@ -9,11 +9,14 @@ module RequestExceptionHandler
 
   def handle_with_exception
     yield
-  rescue ActiveRecord::RecordNotFound
+  rescue ActiveRecord::RecordNotFound => e
+    log_handled_error(e)
     render_not_found_error('Resource could not be found')
-  rescue Pundit::NotAuthorizedError
+  rescue Pundit::NotAuthorizedError => e
+    log_handled_error(e)
     render_unauthorized('You are not authorized to do this action')
   rescue ActionController::ParameterMissing => e
+    log_handled_error(e)
     render_could_not_create_error(e.message)
   ensure
     # to address the thread variable leak issues in Puma/Thin webserver
@@ -41,6 +44,7 @@ module RequestExceptionHandler
   end
 
   def render_record_invalid(exception)
+    log_handled_error(exception)
     render json: {
       message: exception.record.errors.full_messages.join(', '),
       attributes: exception.record.errors.attribute_names
@@ -48,6 +52,11 @@ module RequestExceptionHandler
   end
 
   def render_error_response(exception)
+    log_handled_error(exception)
     render json: exception.to_hash, status: exception.http_status
   end
+
+  def log_handled_error(exception)
+    logger.info("Handled error: #{exception.inspect}")
+  end
 end

app/controllers/public/api/v1/inboxes/conversations_controller.rb

@@ -23,6 +23,7 @@ class Public::Api::V1::Inboxes::ConversationsController < Public::Api::V1::Inbox
   def update_last_seen
     @conversation.contact_last_seen_at = DateTime.now.utc
     @conversation.save!
+    ::Conversations::UpdateMessageStatusJob.perform_later(@conversation.id, @conversation.contact_last_seen_at)
     head :ok
   end
 
@@ -33,7 +34,7 @@ class Public::Api::V1::Inboxes::ConversationsController < Public::Api::V1::Inbox
   end
 
   def create_conversation
-    ::Conversation.create!(conversation_params)
+    ConversationBuilder.new(params: conversation_params, contact_inbox: @contact_inbox).perform
   end
 
   def trigger_typing_event(event)
@@ -41,11 +42,6 @@ class Public::Api::V1::Inboxes::ConversationsController < Public::Api::V1::Inbox
   end
 
   def conversation_params
-    {
-      account_id: @contact_inbox.contact.account_id,
-      inbox_id: @contact_inbox.inbox_id,
-      contact_id: @contact_inbox.contact_id,
-      contact_inbox_id: @contact_inbox.id
-    }
+    params.permit(custom_attributes: {})
   end
 end

app/controllers/public/api/v1/portals/articles_controller.rb

@@ -39,12 +39,8 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B
     )
   end
 
-  def portal
-    @portal ||= Portal.find_by!(slug: permitted_params[:slug], archived: false)
-  end
-
   def list_params
-    params.permit(:query, :locale, :sort)
+    params.permit(:query, :locale, :sort, :status)
   end
 
   def permitted_params

app/controllers/public/api/v1/portals/base_controller.rb

@@ -1,5 +1,6 @@
 class Public::Api::V1::Portals::BaseController < PublicController
   before_action :show_plain_layout
+  before_action :set_color_scheme
   around_action :set_locale
   after_action :allow_iframe_requests
 
@@ -9,6 +10,18 @@ class Public::Api::V1::Portals::BaseController < PublicController
     @is_plain_layout_enabled = params[:show_plain_layout] == 'true'
   end
 
+  def set_color_scheme
+    @theme = if %w[dark light].include?(params[:theme])
+               params[:theme]
+             else
+               'system'
+             end
+  end
+
+  def portal
+    @portal ||= Portal.find_by!(slug: params[:slug], archived: false)
+  end
+
   def set_locale(&)
     switch_locale_with_portal(&) if params[:locale].present?
     switch_locale_with_article(&) if params[:article_slug].present?
@@ -31,6 +44,8 @@ class Public::Api::V1::Portals::BaseController < PublicController
 
   def switch_locale_with_article(&)
     article = Article.find_by(slug: params[:article_slug])
+    Rails.logger.info "Article: not found for slug: #{params[:article_slug]}"
+    render_404 && return if article.blank?
 
     @locale = if article.category.present?
                 article.category.locale
@@ -44,4 +59,9 @@ class Public::Api::V1::Portals::BaseController < PublicController
   def allow_iframe_requests
     response.headers.delete('X-Frame-Options') if @is_plain_layout_enabled
   end
+
+  def render_404
+    portal
+    render 'public/api/v1/portals/error/404', status: :not_found
+  end
 end

app/controllers/public/api/v1/portals/categories_controller.rb

@@ -13,10 +13,9 @@ class Public::Api::V1::Portals::CategoriesController < Public::Api::V1::Portals:
   private
 
   def set_category
-    @category = @portal.categories.find_by!(locale: params[:locale], slug: params[:category_slug])
-  end
+    @category = @portal.categories.find_by(locale: params[:locale], slug: params[:category_slug])
 
-  def portal
-    @portal ||= Portal.find_by!(slug: params[:slug], archived: false)
+    Rails.logger.info "Category: not found for slug: #{params[:category_slug]}"
+    render_404 && return if @category.blank?
   end
 end

app/controllers/slack_uploads_controller.rb

@@ -0,0 +1,27 @@
+class SlackUploadsController < ApplicationController
+  include Rails.application.routes.url_helpers
+  before_action :set_blob, only: [:show]
+
+  def show
+    if @blob
+      redirect_to blob_url
+    else
+      redirect_to avatar_url
+    end
+  end
+
+  private
+
+  def set_blob
+    @blob = ActiveStorage::Blob.find_by(key: params[:blob_key])
+  end
+
+  def blob_url
+    url_for(@blob.representation(resize_to_fill: [250, nil]))
+  end
+
+  def avatar_url
+    base_url = ENV.fetch('FRONTEND_URL', nil)
+    "#{base_url}/integrations/slack/#{params[:sender_type]}.png"
+  end
+end

app/controllers/super_admin/instance_statuses_controller.rb

@@ -6,6 +6,7 @@ class SuperAdmin::InstanceStatusesController < SuperAdmin::ApplicationController
     postgres_status
     redis_metrics
     chatwoot_edition
+    instance_meta
   end
 
   def chatwoot_edition
@@ -18,6 +19,10 @@ class SuperAdmin::InstanceStatusesController < SuperAdmin::ApplicationController
                                    end
   end
 
+  def instance_meta
+    @metrics['Database Migrations'] = ActiveRecord::Base.connection.migration_context.needs_migration? ? 'pending' : 'completed'
+  end
+
   def chatwoot_version
     @metrics['Chatwoot version'] = Chatwoot.config[:version]
   end

app/controllers/twilio/delivery_status_controller.rb

@@ -0,0 +1,21 @@
+class Twilio::DeliveryStatusController < ApplicationController
+  def create
+    ::Twilio::DeliveryStatusService.new(params: permitted_params).perform
+
+    head :no_content
+  end
+
+  private
+
+  def permitted_params
+    params.permit(
+      :AccountSid,
+      :From,
+      :MessageSid,
+      :MessagingServiceSid,
+      :MessageStatus,
+      :ErrorCode,
+      :ErrorMessage
+    )
+  end
+end

app/dashboards/account_dashboard.rb

@@ -18,8 +18,8 @@ class AccountDashboard < Administrate::BaseDashboard
                                end
 
   ATTRIBUTE_TYPES = {
-    id: Field::Number,
-    name: Field::String,
+    id: Field::Number.with_options(searchable: true),
+    name: Field::String.with_options(searchable: true),
     created_at: Field::DateTime,
     updated_at: Field::DateTime,
     users: CountField,

app/dashboards/account_user_dashboard.rb

@@ -8,9 +8,9 @@ class AccountUserDashboard < Administrate::BaseDashboard
   # which determines how the attribute is displayed
   # on pages throughout the dashboard.
   ATTRIBUTE_TYPES = {
-    account: Field::BelongsTo.with_options(searchable: true, searchable_field: 'name', order: 'id DESC'),
-    user: Field::BelongsTo.with_options(searchable: true, searchable_field: 'name', order: 'id DESC'),
-    inviter: Field::BelongsTo.with_options(class_name: 'User', searchable: true, searchable_field: 'name'),
+    account: Field::BelongsToSearch.with_options(class_name: 'Account', searchable: true, searchable_field: [:name, :id], order: 'id DESC'),
+    user: Field::BelongsToSearch.with_options(class_name: 'User', searchable: true, searchable_field: [:name, :email, :id], order: 'id DESC'),
+    inviter: Field::BelongsToSearch.with_options(class_name: 'User', searchable: true, searchable_field: [:name, :email, :id], order: 'id DESC'),
     id: Field::Number,
     role: Field::Select.with_options(collection: AccountUser.roles.keys),
     created_at: Field::DateTime,

app/dashboards/user_dashboard.rb

@@ -9,7 +9,7 @@ class UserDashboard < Administrate::BaseDashboard
   # on pages throughout the dashboard.
   ATTRIBUTE_TYPES = {
     account_users: Field::HasMany,
-    id: Field::Number,
+    id: Field::Number.with_options(searchable: true),
     avatar_url: AvatarField,
     avatar: Field::ActiveStorage.with_options(
       destroy_url: proc do |_namespace, _resource, attachment|
@@ -28,9 +28,9 @@ class UserDashboard < Administrate::BaseDashboard
     confirmed_at: Field::DateTime,
     confirmation_sent_at: Field::DateTime,
     unconfirmed_email: Field::String,
-    name: Field::String,
+    name: Field::String.with_options(searchable: true),
     display_name: Field::String,
-    email: Field::String,
+    email: Field::String.with_options(searchable: true),
     tokens: Field::String.with_options(searchable: false),
     created_at: Field::DateTime,
     updated_at: Field::DateTime,

app/helpers/portal_helper.rb

@@ -0,0 +1,48 @@
+module PortalHelper
+  def generate_portal_bg_color(portal_color, theme)
+    base_color = theme == 'dark' ? 'black' : 'white'
+    "color-mix(in srgb, #{portal_color} 20%, #{base_color})"
+  end
+
+  def generate_portal_bg(portal_color, theme)
+    bg_image = theme == 'dark' ? 'hexagon-dark.svg' : 'hexagon-light.svg'
+    "background: url(/assets/images/hc/#{bg_image}) #{generate_portal_bg_color(portal_color, theme)}"
+  end
+
+  def language_name(locale)
+    language_map = YAML.load_file(Rails.root.join('config/languages/language_map.yml'))
+    language_map[locale] || locale
+  end
+
+  def get_theme_names(theme)
+    if theme == 'light'
+      I18n.t('public_portal.header.appearance.light')
+    elsif theme == 'dark'
+      I18n.t('public_portal.header.appearance.dark')
+    else
+      I18n.t('public_portal.header.appearance.system')
+    end
+  end
+
+  def get_theme_icon(theme)
+    if theme == 'light'
+      'icons/sun'
+    elsif theme == 'dark'
+      'icons/moon'
+    else
+      'icons/monitor'
+    end
+  end
+
+  def generate_gradient_to_bottom(theme)
+    "background-image: linear-gradient(to bottom, transparent, #{theme == 'dark' ? '#151718' : 'white'})"
+  end
+
+  def generate_article_link(portal_slug, article_slug, theme)
+    "/hc/#{portal_slug}/articles/#{article_slug}#{theme.present? && theme != 'system' ? "?theme=#{theme}" : ''}"
+  end
+
+  def render_category_content(content)
+    ChatwootMarkdownRenderer.new(content).render_markdown_to_plain_text
+  end
+end

app/javascript/dashboard/App.vue

@@ -1,13 +1,13 @@
 <template>
   <div
-    v-if="!authUIFlags.isFetching"
+    v-if="!authUIFlags.isFetching && !accountUIFlags.isFetchingItem"
     id="app"
     class="app-wrapper h-full flex-grow-0 min-h-0 w-full"
     :class="{ 'app-rtl--wrapper': isRTLView }"
     :dir="isRTLView ? 'rtl' : 'ltr'"
   >
     <update-banner :latest-chatwoot-version="latestChatwootVersion" />
-    <template v-if="!accountUIFlags.isFetchingItem && currentAccountId">
+    <template v-if="currentAccountId">
       <payment-pending-banner />
       <upgrade-banner />
     </template>
@@ -26,14 +26,14 @@
 
 <script>
 import { mapGetters } from 'vuex';
-import AddAccountModal from '../dashboard/components/layout/sidebarComponents/AddAccountModal';
+import AddAccountModal from '../dashboard/components/layout/sidebarComponents/AddAccountModal.vue';
 import LoadingState from './components/widgets/LoadingState.vue';
-import NetworkNotification from './components/NetworkNotification';
+import NetworkNotification from './components/NetworkNotification.vue';
 import UpdateBanner from './components/app/UpdateBanner.vue';
 import UpgradeBanner from './components/app/UpgradeBanner.vue';
 import PaymentPendingBanner from './components/app/PaymentPendingBanner.vue';
 import vueActionCable from './helper/actionCable';
-import WootSnackbarBox from './components/SnackbarContainer';
+import WootSnackbarBox from './components/SnackbarContainer.vue';
 import rtlMixin from 'shared/mixins/rtlMixin';
 import { setColorTheme } from './helper/themeHelper';
 import {
@@ -111,10 +111,8 @@ export default {
       this.$store.dispatch('setActiveAccount', {
         accountId: this.currentAccountId,
       });
-      const {
-        locale,
-        latest_chatwoot_version: latestChatwootVersion,
-      } = this.getAccount(this.currentAccountId);
+      const { locale, latest_chatwoot_version: latestChatwootVersion } =
+        this.getAccount(this.currentAccountId);
       const { pubsub_token: pubsubToken } = this.currentUser || {};
       this.setLocale(locale);
       this.updateRTLDirectionView(locale);

app/javascript/dashboard/api/ApiClient.js

@@ -15,9 +15,8 @@ class ApiClient {
 
   // eslint-disable-next-line class-methods-use-this
   get accountIdFromRoute() {
-    const isInsideAccountScopedURLs = window.location.pathname.includes(
-      '/app/accounts'
-    );
+    const isInsideAccountScopedURLs =
+      window.location.pathname.includes('/app/accounts');
 
     if (isInsideAccountScopedURLs) {
       return window.location.pathname.split('/')[3];

app/javascript/dashboard/api/auth.js

@@ -84,6 +84,11 @@ export default {
     return axios.delete(endPoints('deleteAvatar').url);
   },
 
+  resetPassword({ email }) {
+    const urlData = endPoints('resetPassword');
+    return axios.post(urlData.url, { email });
+  },
+
   setActiveAccount({ accountId }) {
     const urlData = endPoints('setActiveAccount');
     return axios.put(urlData.url, {

app/javascript/dashboard/api/contacts.js

@@ -53,6 +53,7 @@ class ContactAPI extends ApiClient {
     return axios.get(requestURL);
   }
 
+  // eslint-disable-next-line default-param-last
   filter(page = 1, sortAttr = 'name', queryPayload) {
     let requestURL = `${this.url}/filter?${buildContactParams(page, sortAttr)}`;
     return axios.post(requestURL, queryPayload);

app/javascript/dashboard/api/enterprise/specs/account.spec.js

@@ -1,6 +1,5 @@
 import accountAPI from '../account';
 import ApiClient from '../../ApiClient';
-import describeWithAPIMock from '../../specs/apiSpecHelper';
 
 describe('#enterpriseAccountAPI', () => {
   it('creates correct instance', () => {
@@ -13,17 +12,33 @@ describe('#enterpriseAccountAPI', () => {
     expect(accountAPI).toHaveProperty('checkout');
   });
 
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#checkout', () => {
       accountAPI.checkout();
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/enterprise/api/v1/checkout'
       );
     });
 
     it('#subscription', () => {
       accountAPI.subscription();
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/enterprise/api/v1/subscription'
       );
     });

app/javascript/dashboard/api/helpCenter/articles.js

@@ -1,6 +1,7 @@
 /* global axios */
 
 import PortalsAPI from './portals';
+import { getArticleSearchURL } from 'dashboard/helper/URLHelper.js';
 
 class ArticlesAPI extends PortalsAPI {
   constructor() {
@@ -12,14 +13,31 @@ class ArticlesAPI extends PortalsAPI {
     portalSlug,
     locale,
     status,
-    author_id,
-    category_slug,
+    authorId,
+    categorySlug,
+    sort,
   }) {
-    let baseUrl = `${this.url}/${portalSlug}/articles?page=${pageNumber}&locale=${locale}`;
-    if (status !== undefined) baseUrl += `&status=${status}`;
-    if (author_id) baseUrl += `&author_id=${author_id}`;
-    if (category_slug) baseUrl += `&category_slug=${category_slug}`;
-    return axios.get(baseUrl);
+    const url = getArticleSearchURL({
+      pageNumber,
+      portalSlug,
+      locale,
+      status,
+      authorId,
+      categorySlug,
+      sort,
+      host: this.url,
+    });
+
+    return axios.get(url);
+  }
+
+  searchArticles({ portalSlug, query }) {
+    const url = getArticleSearchURL({
+      portalSlug,
+      query,
+      host: this.url,
+    });
+    return axios.get(url);
   }
 
   getArticle({ id, portalSlug }) {

app/javascript/dashboard/api/helpCenter/portals.js

@@ -17,6 +17,10 @@ class PortalsAPI extends ApiClient {
   deletePortal(portalSlug) {
     return axios.delete(`${this.url}/${portalSlug}`);
   }
+
+  deleteLogo(portalSlug) {
+    return axios.delete(`${this.url}/${portalSlug}/logo`);
+  }
 }
 
 export default PortalsAPI;

app/javascript/dashboard/api/inbox/message.js

@@ -26,9 +26,13 @@ export const buildCreatePayload = ({
     payload.append('echo_id', echoId);
     payload.append('cc_emails', ccEmails);
     payload.append('bcc_emails', bccEmails);
+
     if (toEmails) {
       payload.append('to_emails', toEmails);
     }
+    if (contentAttributes) {
+      payload.append('content_attributes', JSON.stringify(contentAttributes));
+    }
   } else {
     payload = {
       content: message,

app/javascript/dashboard/api/reports.js

@@ -31,6 +31,7 @@ class ReportsAPI extends ApiClient {
     });
   }
 
+  // eslint-disable-next-line default-param-last
   getSummary(since, until, type = 'account', id, groupBy, businessHours) {
     return axios.get(`${this.url}/summary`, {
       params: {

app/javascript/dashboard/api/specs/account.spec.js

@@ -1,6 +1,5 @@
 import accountAPI from '../account';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#accountAPI', () => {
   it('creates correct instance', () => {
@@ -13,12 +12,28 @@ describe('#accountAPI', () => {
     expect(accountAPI).toHaveProperty('createAccount');
   });
 
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#createAccount', () => {
       accountAPI.createAccount({
         name: 'Chatwoot',
       });
-      expect(context.axiosMock.post).toHaveBeenCalledWith('/api/v1/accounts', {
+      expect(axiosMock.post).toHaveBeenCalledWith('/api/v1/accounts', {
         name: 'Chatwoot',
       });
     });

app/javascript/dashboard/api/specs/accountActions.spec.js

@@ -1,6 +1,5 @@
 import accountActionsAPI from '../accountActions';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#ContactsAPI', () => {
   it('creates correct instance', () => {
@@ -8,10 +7,26 @@ describe('#ContactsAPI', () => {
     expect(accountActionsAPI).toHaveProperty('merge');
   });
 
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#merge', () => {
       accountActionsAPI.merge(1, 2);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/actions/contact_merge',
         {
           base_contact_id: 1,

app/javascript/dashboard/api/specs/apiSpecHelper.js

@@ -1,27 +0,0 @@
-function apiSpecHelper() {
-  beforeEach(() => {
-    this.originalAxios = window.axios;
-    this.axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
-    };
-    window.axios = this.axiosMock;
-  });
-
-  afterEach(() => {
-    window.axios = this.originalAxios;
-  });
-}
-// https://stackoverflow.com/a/59344023/3901856
-const sharedWrapper = describe('sharedWrapper', () => {});
-export default function describeWithAPIMock(skillName, testFn) {
-  return describe(skillName, function configureContext() {
-    function Context() {}
-    Context.prototype = sharedWrapper.ctx;
-    this.ctx = new Context();
-    apiSpecHelper.call(this);
-    testFn.call(this, this);
-  });
-}

app/javascript/dashboard/api/specs/article.spec.js

@@ -1,6 +1,5 @@
 import articlesAPI from '../helpCenter/articles';
 import ApiClient from 'dashboard/api/helpCenter/portals';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#PortalAPI', () => {
   it('creates correct instance', () => {
@@ -12,39 +11,114 @@ describe('#PortalAPI', () => {
     expect(articlesAPI).toHaveProperty('delete');
     expect(articlesAPI).toHaveProperty('getArticles');
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getArticles', () => {
       articlesAPI.getArticles({
         pageNumber: 1,
         portalSlug: 'room-rental',
         locale: 'en-US',
         status: 'published',
-        author_id: '1',
+        authorId: '1',
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/portals/room-rental/articles?page=1&locale=en-US&status=published&author_id=1'
       );
     });
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getArticle', () => {
       articlesAPI.getArticle({
         id: 1,
         portalSlug: 'room-rental',
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/portals/room-rental/articles/1'
       );
     });
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('#searchArticles', () => {
+      articlesAPI.searchArticles({
+        query: 'test',
+        portalSlug: 'room-rental',
+      });
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/portals/room-rental/articles?query=test'
+      );
+    });
+  });
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#updateArticle', () => {
       articlesAPI.updateArticle({
         articleId: 1,
         portalSlug: 'room-rental',
         articleObj: { title: 'Update shipping address' },
       });
-      expect(context.axiosMock.patch).toHaveBeenCalledWith(
+      expect(axiosMock.patch).toHaveBeenCalledWith(
         '/api/v1/portals/room-rental/articles/1',
         {
           title: 'Update shipping address',
@@ -52,13 +126,29 @@ describe('#PortalAPI', () => {
       );
     });
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#deleteArticle', () => {
       articlesAPI.deleteArticle({
         articleId: 1,
         portalSlug: 'room-rental',
       });
-      expect(context.axiosMock.delete).toHaveBeenCalledWith(
+      expect(axiosMock.delete).toHaveBeenCalledWith(
         '/api/v1/portals/room-rental/articles/1'
       );
     });

app/javascript/dashboard/api/specs/assignableAgents.spec.js

@@ -1,18 +1,30 @@
 import assignableAgentsAPI from '../assignableAgents';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#AssignableAgentsAPI', () => {
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getAssignableAgents', () => {
       assignableAgentsAPI.get([1]);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/assignable_agents',
-        {
-          params: {
-            inbox_ids: [1],
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/assignable_agents', {
+        params: {
+          inbox_ids: [1],
+        },
+      });
     });
   });
 });

app/javascript/dashboard/api/specs/channel/fbChannel.spec.js

@@ -1,6 +1,5 @@
 import fbChannel from '../../channel/fbChannel';
 import ApiClient from '../../ApiClient';
-import describeWithAPIMock from '../apiSpecHelper';
 
 describe('#FBChannel', () => {
   it('creates correct instance', () => {
@@ -11,10 +10,26 @@ describe('#FBChannel', () => {
     expect(fbChannel).toHaveProperty('update');
     expect(fbChannel).toHaveProperty('delete');
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#create', () => {
       fbChannel.create({ omniauthToken: 'ASFM131CSF@#@$', appId: 'chatwoot' });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/callbacks/register_facebook_page',
         {
           omniauthToken: 'ASFM131CSF@#@$',
@@ -27,7 +42,7 @@ describe('#FBChannel', () => {
         omniauthToken: 'ASFM131CSF@#@$',
         inboxId: 1,
       });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/callbacks/reauthorize_page',
         {
           omniauth_token: 'ASFM131CSF@#@$',

app/javascript/dashboard/api/specs/contacts.spec.js

@@ -1,6 +1,5 @@
 import contactAPI, { buildContactParams } from '../contacts';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#ContactsAPI', () => {
   it('creates correct instance', () => {
@@ -15,56 +14,67 @@ describe('#ContactsAPI', () => {
     expect(contactAPI).toHaveProperty('destroyAvatar');
   });
 
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#get', () => {
       contactAPI.get(1, 'name', 'customer-support');
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/contacts?include_contact_inboxes=false&page=1&sort=name&labels[]=customer-support'
       );
     });
 
     it('#getConversations', () => {
       contactAPI.getConversations(1);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/contacts/1/conversations'
       );
     });
 
     it('#getContactableInboxes', () => {
       contactAPI.getContactableInboxes(1);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/contacts/1/contactable_inboxes'
       );
     });
 
     it('#getContactLabels', () => {
       contactAPI.getContactLabels(1);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/contacts/1/labels'
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/contacts/1/labels');
     });
 
     it('#updateContactLabels', () => {
       const labels = ['support-query'];
       contactAPI.updateContactLabels(1, labels);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
-        '/api/v1/contacts/1/labels',
-        {
-          labels,
-        }
-      );
+      expect(axiosMock.post).toHaveBeenCalledWith('/api/v1/contacts/1/labels', {
+        labels,
+      });
     });
 
     it('#search', () => {
       contactAPI.search('leads', 1, 'date', 'customer-support');
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/contacts/search?include_contact_inboxes=false&page=1&sort=date&q=leads&labels[]=customer-support'
       );
     });
 
     it('#destroyCustomAttributes', () => {
       contactAPI.destroyCustomAttributes(1, ['cloudCustomer']);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/contacts/1/destroy_custom_attributes',
         {
           custom_attributes: ['cloudCustomer'],
@@ -75,7 +85,7 @@ describe('#ContactsAPI', () => {
     it('#importContacts', () => {
       const file = 'file';
       contactAPI.importContacts(file);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/contacts/import',
         expect.any(FormData),
         {
@@ -96,7 +106,7 @@ describe('#ContactsAPI', () => {
         ],
       };
       contactAPI.filter(1, 'name', queryPayload);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/contacts/filter?include_contact_inboxes=false&page=1&sort=name',
         queryPayload
       );
@@ -104,7 +114,7 @@ describe('#ContactsAPI', () => {
 
     it('#destroyAvatar', () => {
       contactAPI.destroyAvatar(1);
-      expect(context.axiosMock.delete).toHaveBeenCalledWith(
+      expect(axiosMock.delete).toHaveBeenCalledWith(
         '/api/v1/contacts/1/avatar'
       );
     });

app/javascript/dashboard/api/specs/conversations.spec.js

@@ -1,6 +1,5 @@
 import conversationsAPI from '../conversations';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#ConversationApi', () => {
   it('creates correct instance', () => {
@@ -14,10 +13,26 @@ describe('#ConversationApi', () => {
     expect(conversationsAPI).toHaveProperty('updateLabels');
   });
 
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getLabels', () => {
       conversationsAPI.getLabels(1);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/conversations/1/labels'
       );
     });
@@ -25,7 +40,7 @@ describe('#ConversationApi', () => {
     it('#updateLabels', () => {
       const labels = ['support-query'];
       conversationsAPI.updateLabels(1, labels);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/conversations/1/labels',
         {
           labels,

app/javascript/dashboard/api/specs/csatReports.spec.js

@@ -1,6 +1,5 @@
 import csatReportsAPI from '../csatReports';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#Reports API', () => {
   it('creates correct instance', () => {
@@ -9,10 +8,26 @@ describe('#Reports API', () => {
     expect(csatReportsAPI).toHaveProperty('get');
     expect(csatReportsAPI).toHaveProperty('getMetrics');
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#get', () => {
       csatReportsAPI.get({ page: 1, from: 1622485800, to: 1623695400 });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/csat_survey_responses',
         {
           params: {
@@ -26,7 +41,7 @@ describe('#Reports API', () => {
     });
     it('#getMetrics', () => {
       csatReportsAPI.getMetrics({ from: 1622485800, to: 1623695400 });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/csat_survey_responses/metrics',
         {
           params: { since: 1622485800, until: 1623695400 },
@@ -39,7 +54,7 @@ describe('#Reports API', () => {
         to: 1623695400,
         user_ids: 1,
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/csat_survey_responses/download',
         {
           params: {

app/javascript/dashboard/api/specs/inbox/conversation.spec.js

@@ -1,6 +1,5 @@
 import conversationAPI from '../../inbox/conversation';
 import ApiClient from '../../ApiClient';
-import describeWithAPIMock from '../apiSpecHelper';
 
 describe('#ConversationAPI', () => {
   it('creates correct instance', () => {
@@ -22,7 +21,23 @@ describe('#ConversationAPI', () => {
     expect(conversationAPI).toHaveProperty('filter');
   });
 
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#get conversations', () => {
       conversationAPI.get({
         inboxId: 1,
@@ -32,19 +47,16 @@ describe('#ConversationAPI', () => {
         labels: [],
         teamId: 1,
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/conversations',
-        {
-          params: {
-            inbox_id: 1,
-            team_id: 1,
-            status: 'open',
-            assignee_type: 'me',
-            page: 1,
-            labels: [],
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/conversations', {
+        params: {
+          inbox_id: 1,
+          team_id: 1,
+          status: 'open',
+          assignee_type: 'me',
+          page: 1,
+          labels: [],
+        },
+      });
     });
 
     it('#search', () => {
@@ -53,7 +65,7 @@ describe('#ConversationAPI', () => {
         page: 1,
       });
 
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/conversations/search',
         {
           params: {
@@ -66,7 +78,7 @@ describe('#ConversationAPI', () => {
 
     it('#toggleStatus', () => {
       conversationAPI.toggleStatus({ conversationId: 12, status: 'online' });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         `/api/v1/conversations/12/toggle_status`,
         {
           status: 'online',
@@ -77,7 +89,7 @@ describe('#ConversationAPI', () => {
 
     it('#assignAgent', () => {
       conversationAPI.assignAgent({ conversationId: 12, agentId: 34 });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         `/api/v1/conversations/12/assignments?assignee_id=34`,
         {}
       );
@@ -85,7 +97,7 @@ describe('#ConversationAPI', () => {
 
     it('#assignTeam', () => {
       conversationAPI.assignTeam({ conversationId: 12, teamId: 1 });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         `/api/v1/conversations/12/assignments`,
         {
           team_id: 1,
@@ -95,7 +107,7 @@ describe('#ConversationAPI', () => {
 
     it('#markMessageRead', () => {
       conversationAPI.markMessageRead({ id: 12 });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         `/api/v1/conversations/12/update_last_seen`
       );
     });
@@ -105,7 +117,7 @@ describe('#ConversationAPI', () => {
         conversationId: 12,
         status: 'typing_on',
       });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         `/api/v1/conversations/12/toggle_typing_status`,
         {
           typing_status: 'typing_on',
@@ -115,14 +127,14 @@ describe('#ConversationAPI', () => {
 
     it('#mute', () => {
       conversationAPI.mute(45);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/conversations/45/mute'
       );
     });
 
     it('#unmute', () => {
       conversationAPI.unmute(45);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/conversations/45/unmute'
       );
     });
@@ -135,18 +147,15 @@ describe('#ConversationAPI', () => {
         labels: [],
         teamId: 1,
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/conversations/meta',
-        {
-          params: {
-            inbox_id: 1,
-            team_id: 1,
-            status: 'open',
-            assignee_type: 'me',
-            labels: [],
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/conversations/meta', {
+        params: {
+          inbox_id: 1,
+          team_id: 1,
+          status: 'open',
+          assignee_type: 'me',
+          labels: [],
+        },
+      });
     });
 
     it('#sendEmailTranscript', () => {
@@ -154,7 +163,7 @@ describe('#ConversationAPI', () => {
         conversationId: 45,
         email: 'john@acme.inc',
       });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/conversations/45/transcript',
         {
           email: 'john@acme.inc',
@@ -167,7 +176,7 @@ describe('#ConversationAPI', () => {
         conversationId: 45,
         customAttributes: { order_d: '1001' },
       });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/conversations/45/custom_attributes',
         {
           custom_attributes: { order_d: '1001' },
@@ -202,9 +211,7 @@ describe('#ConversationAPI', () => {
         },
       };
       conversationAPI.filter(payload);
-      expect(
-        context.axiosMock.post
-      ).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/conversations/filter',
         payload.queryData,
         { params: { page: payload.page } }
@@ -213,7 +220,7 @@ describe('#ConversationAPI', () => {
 
     it('#getAllAttachments', () => {
       conversationAPI.getAllAttachments(1);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/conversations/1/attachments'
       );
     });

app/javascript/dashboard/api/specs/inbox/message.spec.js

@@ -1,6 +1,5 @@
 import messageAPI, { buildCreatePayload } from '../../inbox/message';
 import ApiClient from '../../ApiClient';
-import describeWithAPIMock from '../apiSpecHelper';
 
 describe('#ConversationAPI', () => {
   it('creates correct instance', () => {
@@ -13,13 +12,29 @@ describe('#ConversationAPI', () => {
     expect(messageAPI).toHaveProperty('getPreviousMessages');
   });
 
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getPreviousMessages', () => {
       messageAPI.getPreviousMessages({
         conversationId: 12,
         before: 4573,
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         `/api/v1/conversations/12/messages`,
         {
           params: {
@@ -35,7 +50,7 @@ describe('#ConversationAPI', () => {
         message: 'test content',
         echoId: 12,
         isPrivate: true,
-
+        contentAttributes: { in_reply_to: 12 },
         files: [new Blob(['test-content'], { type: 'application/pdf' })],
       });
       expect(formPayload).toBeInstanceOf(FormData);
@@ -43,6 +58,10 @@ describe('#ConversationAPI', () => {
       expect(formPayload.get('echo_id')).toEqual('12');
       expect(formPayload.get('private')).toEqual('true');
       expect(formPayload.get('cc_emails')).toEqual('');
+      expect(formPayload.get('bcc_emails')).toEqual('');
+      expect(formPayload.get('content_attributes')).toEqual(
+        '{"in_reply_to":12}'
+      );
     });
 
     it('builds object payload if file is not available', () => {
@@ -58,8 +77,10 @@ describe('#ConversationAPI', () => {
         private: false,
         echo_id: 12,
         content_attributes: { in_reply_to: 12 },
-        bcc_emails: '',
         cc_emails: '',
+        bcc_emails: '',
+        to_emails: '',
+        template_params: undefined,
       });
     });
   });

app/javascript/dashboard/api/specs/inboxes.spec.js

@@ -1,6 +1,5 @@
 import inboxesAPI from '../inboxes';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#InboxesAPI', () => {
   it('creates correct instance', () => {
@@ -14,19 +13,32 @@ describe('#InboxesAPI', () => {
     expect(inboxesAPI).toHaveProperty('getAgentBot');
     expect(inboxesAPI).toHaveProperty('setAgentBot');
   });
-  describeWithAPIMock('API calls', context => {
+
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getCampaigns', () => {
       inboxesAPI.getCampaigns(2);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/inboxes/2/campaigns'
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/inboxes/2/campaigns');
     });
 
     it('#deleteInboxAvatar', () => {
       inboxesAPI.deleteInboxAvatar(2);
-      expect(context.axiosMock.delete).toHaveBeenCalledWith(
-        '/api/v1/inboxes/2/avatar'
-      );
+      expect(axiosMock.delete).toHaveBeenCalledWith('/api/v1/inboxes/2/avatar');
     });
   });
 });

app/javascript/dashboard/api/specs/integrations.spec.js

@@ -1,6 +1,5 @@
 import integrationAPI from '../integrations';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#integrationAPI', () => {
   it('creates correct instance', () => {
@@ -16,11 +15,27 @@ describe('#integrationAPI', () => {
     expect(integrationAPI).toHaveProperty('listAllSlackChannels');
     expect(integrationAPI).toHaveProperty('deleteHook');
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#connectSlack', () => {
       const code = 'SDNFJNSDFNDSJN';
       integrationAPI.connectSlack(code);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/integrations/slack',
         {
           code,
@@ -31,7 +46,7 @@ describe('#integrationAPI', () => {
     it('#updateSlack', () => {
       const updateObj = { referenceId: 'SDFSDGSVE' };
       integrationAPI.updateSlack(updateObj);
-      expect(context.axiosMock.patch).toHaveBeenCalledWith(
+      expect(axiosMock.patch).toHaveBeenCalledWith(
         '/api/v1/integrations/slack',
         {
           reference_id: updateObj.referenceId,
@@ -41,16 +56,14 @@ describe('#integrationAPI', () => {
 
     it('#listAllSlackChannels', () => {
       integrationAPI.listAllSlackChannels();
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/integrations/slack/list_all_channels'
       );
     });
 
     it('#delete', () => {
       integrationAPI.delete(2);
-      expect(context.axiosMock.delete).toHaveBeenCalledWith(
-        '/api/v1/integrations/2'
-      );
+      expect(axiosMock.delete).toHaveBeenCalledWith('/api/v1/integrations/2');
     });
 
     it('#createHook', () => {
@@ -59,7 +72,7 @@ describe('#integrationAPI', () => {
         settings: { api_key: 'SDFSDGSVE' },
       };
       integrationAPI.createHook(hookData);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/integrations/hooks',
         hookData
       );
@@ -67,7 +80,7 @@ describe('#integrationAPI', () => {
 
     it('#deleteHook', () => {
       integrationAPI.deleteHook(2);
-      expect(context.axiosMock.delete).toHaveBeenCalledWith(
+      expect(axiosMock.delete).toHaveBeenCalledWith(
         '/api/v1/integrations/hooks/2'
       );
     });

app/javascript/dashboard/api/specs/integrations/dyte.spec.js

@@ -1,6 +1,5 @@
 import DyteAPIClient from '../../integrations/dyte';
 import ApiClient from '../../ApiClient';
-import describeWithAPIMock from '../apiSpecHelper';
 
 describe('#accountAPI', () => {
   it('creates correct instance', () => {
@@ -9,10 +8,26 @@ describe('#accountAPI', () => {
     expect(DyteAPIClient).toHaveProperty('addParticipantToMeeting');
   });
 
-  describeWithAPIMock('createAMeeting', context => {
+  describe('createAMeeting', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('creates a valid request', () => {
       DyteAPIClient.createAMeeting(1);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/integrations/dyte/create_a_meeting',
         {
           conversation_id: 1,
@@ -21,10 +36,26 @@ describe('#accountAPI', () => {
     });
   });
 
-  describeWithAPIMock('addParticipantToMeeting', context => {
+  describe('addParticipantToMeeting', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('creates a valid request', () => {
       DyteAPIClient.addParticipantToMeeting(1);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/integrations/dyte/add_participant_to_meeting',
         {
           message_id: 1,

app/javascript/dashboard/api/specs/notifications.spec.js

@@ -1,6 +1,5 @@
 import notificationsAPI from '../notifications';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#NotificationAPI', () => {
   it('creates correct instance', () => {
@@ -11,31 +10,47 @@ describe('#NotificationAPI', () => {
     expect(notificationsAPI).toHaveProperty('read');
     expect(notificationsAPI).toHaveProperty('readAll');
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#get', () => {
       notificationsAPI.get(1);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/notifications?page=1'
       );
     });
 
     it('#getNotifications', () => {
       notificationsAPI.getNotifications(1);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/notifications/1/notifications'
       );
     });
 
     it('#getUnreadCount', () => {
       notificationsAPI.getUnreadCount();
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/notifications/unread_count'
       );
     });
 
     it('#read', () => {
       notificationsAPI.read(48670, 'Conversation');
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/notifications/read_all',
         {
           primary_actor_id: 'Conversation',
@@ -46,7 +61,7 @@ describe('#NotificationAPI', () => {
 
     it('#readAll', () => {
       notificationsAPI.readAll();
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/notifications/read_all'
       );
     });

app/javascript/dashboard/api/specs/reports.spec.js

@@ -1,6 +1,5 @@
 import reportsAPI from '../reports';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#Reports API', () => {
   it('creates correct instance', () => {
@@ -18,14 +17,30 @@ describe('#Reports API', () => {
     expect(reportsAPI).toHaveProperty('getInboxReports');
     expect(reportsAPI).toHaveProperty('getTeamReports');
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getAccountReports', () => {
       reportsAPI.getReports({
         metric: 'conversations_count',
         from: 1621103400,
         to: 1621621800,
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith('/api/v2/reports', {
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports', {
         params: {
           metric: 'conversations_count',
           since: 1621103400,
@@ -38,20 +53,17 @@ describe('#Reports API', () => {
 
     it('#getAccountSummary', () => {
       reportsAPI.getSummary(1621103400, 1621621800);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v2/reports/summary',
-        {
-          params: {
-            business_hours: undefined,
-            group_by: undefined,
-            id: undefined,
-            since: 1621103400,
-            timezone_offset: -0,
-            type: 'account',
-            until: 1621621800,
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports/summary', {
+        params: {
+          business_hours: undefined,
+          group_by: undefined,
+          id: undefined,
+          since: 1621103400,
+          timezone_offset: -0,
+          type: 'account',
+          until: 1621621800,
+        },
+      });
     });
 
     it('#getAgentReports', () => {
@@ -60,60 +72,48 @@ describe('#Reports API', () => {
         to: 1621621800,
         businessHours: true,
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v2/reports/agents',
-        {
-          params: {
-            since: 1621103400,
-            until: 1621621800,
-            business_hours: true,
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports/agents', {
+        params: {
+          since: 1621103400,
+          until: 1621621800,
+          business_hours: true,
+        },
+      });
     });
 
     it('#getLabelReports', () => {
       reportsAPI.getLabelReports({ from: 1621103400, to: 1621621800 });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v2/reports/labels',
-        {
-          params: {
-            since: 1621103400,
-            until: 1621621800,
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports/labels', {
+        params: {
+          since: 1621103400,
+          until: 1621621800,
+        },
+      });
     });
 
     it('#getInboxReports', () => {
       reportsAPI.getInboxReports({ from: 1621103400, to: 1621621800 });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v2/reports/inboxes',
-        {
-          params: {
-            since: 1621103400,
-            until: 1621621800,
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports/inboxes', {
+        params: {
+          since: 1621103400,
+          until: 1621621800,
+        },
+      });
     });
 
     it('#getTeamReports', () => {
       reportsAPI.getTeamReports({ from: 1621103400, to: 1621621800 });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v2/reports/teams',
-        {
-          params: {
-            since: 1621103400,
-            until: 1621621800,
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports/teams', {
+        params: {
+          since: 1621103400,
+          until: 1621621800,
+        },
+      });
     });
 
     it('#getConversationMetric', () => {
       reportsAPI.getConversationMetric('account');
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v2/reports/conversations',
         {
           params: {

app/javascript/dashboard/api/specs/teams.spec.js

@@ -1,6 +1,5 @@
 import teamsAPI from '../teams';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#TeamsAPI', () => {
   it('creates correct instance', () => {
@@ -14,17 +13,33 @@ describe('#TeamsAPI', () => {
     expect(teamsAPI).toHaveProperty('addAgents');
     expect(teamsAPI).toHaveProperty('updateAgents');
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getAgents', () => {
       teamsAPI.getAgents({ teamId: 1 });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/teams/1/team_members'
       );
     });
 
     it('#addAgents', () => {
       teamsAPI.addAgents({ teamId: 1, agentsList: { user_ids: [1, 10, 21] } });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/teams/1/team_members',
         {
           user_ids: { user_ids: [1, 10, 21] },
@@ -38,7 +53,7 @@ describe('#TeamsAPI', () => {
         teamId: 1,
         agentsList,
       });
-      expect(context.axiosMock.patch).toHaveBeenCalledWith(
+      expect(axiosMock.patch).toHaveBeenCalledWith(
         '/api/v1/teams/1/team_members',
         {
           user_ids: agentsList,

app/javascript/dashboard/assets/scss/_date-picker.scss

@@ -1,9 +1,5 @@
 @import '~vue2-datepicker/scss/index';
 
-.mx-datepicker-popup {
-  @apply z-[99999];
-}
-
 .date-picker {
   &.no-margin {
     .mx-input {
@@ -29,10 +25,52 @@
   .mx-input[readonly] {
     @apply bg-white dark:bg-slate-900 cursor-pointer;
   }
+
+  .mx-icon-calendar {
+    @apply dark:text-slate-500;
+  }
 }
 
-.mx-calendar-content .cell:hover {
-  @apply bg-slate-75 dark:bg-slate-700 text-slate-900 dark:text-slate-100;
+.mx-datepicker-main {
+  @apply border-0 bg-white dark:bg-slate-800;
+
+  .cell {
+    &.disabled {
+      @apply bg-slate-25 dark:bg-slate-900 text-slate-200 dark:text-slate-300;
+    }
+
+    &:hover,
+    &.hover-in-range,
+    &.in-range {
+      @apply bg-slate-75 dark:bg-slate-700 text-slate-900 dark:text-slate-100;
+    }
+  }
+
+  .mx-time {
+    @apply border-0 bg-white dark:bg-slate-800;
+
+    .mx-time-header {
+      @apply border-0;
+    }
+
+    .mx-time-item {
+      &.disabled {
+        @apply bg-slate-25 dark:bg-slate-900;
+      }
+
+      &:hover {
+        @apply bg-slate-75 dark:bg-slate-700;
+      }
+    }
+  }
+
+  .today {
+    @apply font-semibold;
+  }
+}
+
+.mx-datepicker-popup {
+  @apply z-[99999];
 }
 
 .mx-datepicker-inline {
@@ -41,24 +79,4 @@
   .mx-calendar {
     @apply w-full;
   }
-
-  .cell.disabled {
-    @apply bg-slate-25 dark:bg-slate-900 text-slate-200 dark:text-slate-300;
-  }
-
-  .mx-time-item.disabled {
-    @apply bg-slate-25 dark:bg-slate-900;
-  }
-
-  .today {
-    @apply font-semibold;
-  }
-
-  .mx-datepicker-main {
-    @apply border-0 bg-white dark:bg-slate-800;
-  }
-
-  .mx-time-header {
-    @apply border-0;
-  }
 }

app/javascript/dashboard/assets/scss/_formulate.scss

@@ -16,3 +16,23 @@
     width: 100%;
   }
 }
+
+.integration-hooks {
+  .formulate-input[data-type='checkbox'] {
+    .formulate-input-wrapper {
+      @apply flex;
+
+      .formulate-input-element {
+        @apply pr-2;
+
+        input {
+          @apply mb-0;
+        }
+      }
+    }
+
+    .formulate-input-element-decorator {
+      @apply hidden;
+    }
+  }
+}

app/javascript/dashboard/assets/scss/_variables.scss

@@ -81,11 +81,6 @@ $conv-header-height: 2.5rem;
 $inbox-thumb-size: 3rem;
 
 
-// Spinner
-$spinkit-spinner-color: $color-white !default;
-$spinkit-spinner-margin: 0 0 0 1rem !default;
-$spinkit-size: 1rem !default;
-
 // Snackbar default
 $woot-snackbar-bg: #323232;
 $woot-snackbar-button: #ffeb3b;

app/javascript/dashboard/assets/scss/plugins/_multiselect.scss

@@ -149,15 +149,11 @@
 }
 
 .multiselect-wrap--small {
-  .multiselect__tags,
-  .multiselect__input {
-    @apply items-center flex;
-  }
 
   .multiselect__tags,
   .multiselect__input,
   .multiselect {
-    @apply bg-white dark:bg-slate-900 text-slate-800 dark:text-slate-100 rounded-[5px] text-sm h-10 min-h-[2.5rem];
+    @apply bg-white dark:bg-slate-900 text-slate-800 dark:text-slate-100 rounded-[5px] text-sm  min-h-[2.5rem];
   }
 
   .multiselect__input {
@@ -165,11 +161,15 @@
   }
 
   .multiselect__single {
-    @apply items-center flex m-0 text-sm max-h-[2.375rem] text-slate-800 dark:text-slate-100 bg-white dark:bg-slate-900 py-1 px-0.5;
+    @apply items-center flex m-0 text-sm max-h-[2.375rem] text-slate-800 dark:text-slate-100 bg-white dark:bg-slate-900 py-3 px-0.5;
   }
 
   .multiselect__placeholder {
-    @apply m-0 py-1 px-0.5;
+    @apply m-0 py-2 px-0.5;
+  }
+
+  .multiselect__tag {
+    @apply py-[6px] my-[1px];
   }
 
   .multiselect__select {
@@ -181,9 +181,6 @@
     @apply bg-transparent;
   }
 
-  .multiselect__tags-wrap {
-    @apply flex-shrink-0;
-  }
 }
 
 .multiselect-wrap--medium {

app/javascript/dashboard/assets/scss/storybook.scss

@@ -9,7 +9,6 @@
 @import 'shared/assets/stylesheets/border-radius';
 @import 'variables';
 
-@import '~spinkit/scss/spinners/7-three-bounce';
 @import 'vue-multiselect/dist/vue-multiselect.min.css';
 @import '~shared/assets/stylesheets/ionicons';
 

app/javascript/dashboard/assets/scss/widgets/_buttons.scss

@@ -34,26 +34,26 @@
   }
 
   &.hollow {
-    @apply border border-slate-200 dark:border-slate-600 text-woot-700 dark:text-woot-100 hover:bg-woot-50 dark:hover:bg-woot-900;
+    @apply border border-woot-500 dark:border-woot-500 text-woot-500 dark:text-woot-500 hover:bg-woot-50 dark:hover:bg-woot-900;
 
     &.secondary {
       @apply text-slate-700 border-slate-200 dark:border-slate-600 dark:text-slate-100 hover:bg-slate-50 dark:hover:bg-slate-700;
     }
 
     &.success {
-      @apply text-green-700 dark:text-green-100 hover:bg-green-50 dark:hover:bg-green-800;
+      @apply text-green-700 dark:text-green-400 border-green-100 dark:border-green-600 hover:bg-green-50 dark:hover:bg-green-800;
     }
 
     &.alert {
-      @apply text-red-700 dark:text-red-100 hover:bg-red-50 dark:hover:bg-red-800;
+      @apply text-red-700 dark:text-red-400 border-red-100 dark:border-red-600 hover:bg-red-50 dark:hover:bg-red-800;
     }
 
     &.warning {
-      @apply text-yellow-700 dark:text-yellow-100 hover:bg-yellow-50 dark:hover:bg-yellow-800;
+      @apply text-yellow-600 dark:text-yellow-600 border-yellow-600 dark:border-yellow-700 hover:bg-yellow-50 dark:hover:bg-yellow-800;
     }
 
     &:hover {
-      @apply bg-slate-75 dark:bg-slate-900 border-slate-100 dark:border-slate-700;
+      @apply bg-woot-75 dark:bg-woot-800 border-slate-100 dark:border-woot-600 dark:text-woot-400;
 
       &.secondary {
         @apply border-slate-100 dark:border-slate-700 text-slate-800 dark:text-slate-100;
@@ -68,7 +68,7 @@
       }
 
       &.warning {
-        @apply border-slate-100 dark:border-slate-700 text-yellow-700 dark:text-yellow-700;
+        @apply border-slate-100 dark:border-slate-700 text-yellow-700 dark:text-yellow-500;
       }
     }
   }

app/javascript/dashboard/assets/scss/widgets/_conversation-view.scss

@@ -152,6 +152,10 @@
 
       &.is-image {
         @apply rounded-lg;
+
+        .message__mail-head {
+          @apply px-4 py-2;
+        }
       }
     }
 

app/javascript/dashboard/assets/scss/widgets/_modal.scss

@@ -4,10 +4,6 @@
   @apply flex items-center justify-center bg-modal dark:bg-modal z-[9990] h-full left-0 fixed top-0 w-full;
 }
 
-.modal--close {
-  @apply absolute right-2 rtl:right-[unset] rtl:left-2 top-2;
-}
-
 .page-top-bar {
   @apply px-8 pt-9 pb-0;
 

app/javascript/dashboard/components/Accordion/AccordionItem.vue

@@ -31,7 +31,7 @@
 </template>
 
 <script>
-import EmojiOrIcon from 'shared/components/EmojiOrIcon';
+import EmojiOrIcon from 'shared/components/EmojiOrIcon.vue';
 
 export default {
   components: {

app/javascript/dashboard/components/ChatList.vue

@@ -10,7 +10,8 @@
     <div
       class="flex items-center justify-between py-0 px-4"
       :class="{
-        'pb-3 border-b border-slate-75 dark:border-slate-700': hasAppliedFiltersOrActiveFolders,
+        'pb-3 border-b border-slate-75 dark:border-slate-700':
+          hasAppliedFiltersOrActiveFolders,
       }"
     >
       <div class="flex max-w-[85%] justify-center items-center">
@@ -24,9 +25,7 @@
           v-if="!hasAppliedFiltersOrActiveFolders"
           class="p-1 my-0.5 mx-1 rounded-md capitalize bg-slate-50 dark:bg-slate-800 text-xxs text-slate-600 dark:text-slate-300"
         >
-          {{
-            this.$t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`)
-          }}
+          {{ $t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`) }}
         </span>
       </div>
       <div class="flex items-center gap-1">
@@ -193,21 +192,22 @@
 <script>
 import { mapGetters } from 'vuex';
 
-import ConversationAdvancedFilter from './widgets/conversation/ConversationAdvancedFilter';
-import ConversationBasicFilter from './widgets/conversation/ConversationBasicFilter';
-import ChatTypeTabs from './widgets/ChatTypeTabs';
-import ConversationCard from './widgets/conversation/ConversationCard';
+import ConversationAdvancedFilter from './widgets/conversation/ConversationAdvancedFilter.vue';
+import ConversationBasicFilter from './widgets/conversation/ConversationBasicFilter.vue';
+import ChatTypeTabs from './widgets/ChatTypeTabs.vue';
+import ConversationCard from './widgets/conversation/ConversationCard.vue';
 import timeMixin from '../mixins/time';
 import eventListenerMixins from 'shared/mixins/eventListenerMixins';
 import conversationMixin from '../mixins/conversations';
 import wootConstants from 'dashboard/constants/globals';
 import advancedFilterTypes from './widgets/conversation/advancedFilterItems';
 import filterQueryGenerator from '../helper/filterQueryGenerator.js';
-import AddCustomViews from 'dashboard/routes/dashboard/customviews/AddCustomViews';
+import AddCustomViews from 'dashboard/routes/dashboard/customviews/AddCustomViews.vue';
 import DeleteCustomViews from 'dashboard/routes/dashboard/customviews/DeleteCustomViews.vue';
 import ConversationBulkActions from './widgets/conversation/conversationBulkActions/Index.vue';
 import alertMixin from 'shared/mixins/alertMixin';
 import filterMixin from 'shared/mixins/filterMixin';
+import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages';
 import countries from 'shared/constants/countries';
 import { generateValuesForEditCustomViews } from 'dashboard/helper/customViewsHelper';
@@ -239,6 +239,7 @@ export default {
     eventListenerMixins,
     alertMixin,
     filterMixin,
+    uiSettingsMixin,
   ],
   props: {
     conversationInbox: {
@@ -409,8 +410,12 @@ export default {
     },
     conversationListPagination() {
       const conversationsPerPage = 25;
+      const hasChatsOnView =
+        this.chatsOnView &&
+        Array.isArray(this.chatsOnView) &&
+        !this.chatsOnView.length;
       const isNoFiltersOrFoldersAndChatListNotEmpty =
-        !this.hasAppliedFiltersOrActiveFolders && this.chatsOnView !== [];
+        !this.hasAppliedFiltersOrActiveFolders && hasChatsOnView;
       const isUnderPerPage =
         this.chatsOnView.length < conversationsPerPage &&
         this.activeAssigneeTabCount < conversationsPerPage &&
@@ -516,6 +521,7 @@ export default {
     },
   },
   mounted() {
+    this.setFiltersFromUISettings();
     this.$store.dispatch('setChatStatusFilter', this.activeStatus);
     this.$store.dispatch('setChatSortFilter', this.activeSortBy);
     this.resetAndFetchData();
@@ -545,6 +551,12 @@ export default {
       this.$store.dispatch('customViews/update', payloadData);
       this.closeAdvanceFiltersModal();
     },
+    setFiltersFromUISettings() {
+      const { conversations_filter_by: filterBy = {} } = this.uiSettings;
+      const { status, order_by: orderBy } = filterBy;
+      this.activeStatus = status || wootConstants.STATUS_TYPE.OPEN;
+      this.activeSortBy = orderBy || wootConstants.SORT_BY_TYPE.LATEST;
+    },
     onClickOpenAddFoldersModal() {
       this.showAddFoldersModal = true;
     },
@@ -642,10 +654,8 @@ export default {
     },
     handleKeyEvents(e) {
       if (hasPressedAltAndJKey(e)) {
-        const {
-          allConversations,
-          activeConversationIndex,
-        } = this.getKeyboardListenerParams();
+        const { allConversations, activeConversationIndex } =
+          this.getKeyboardListenerParams();
         if (activeConversationIndex === -1) {
           allConversations[0].click();
         }

app/javascript/dashboard/components/CustomSnoozeModal.vue

@@ -13,10 +13,10 @@
       />
       <div class="flex flex-row justify-end gap-2 py-2 px-0 w-full">
         <woot-button variant="clear" @click.prevent="onClose">
-          {{ this.$t('CONVERSATION.CUSTOM_SNOOZE.CANCEL') }}
+          {{ $t('CONVERSATION.CUSTOM_SNOOZE.CANCEL') }}
         </woot-button>
         <woot-button>
-          {{ this.$t('CONVERSATION.CUSTOM_SNOOZE.APPLY') }}
+          {{ $t('CONVERSATION.CUSTOM_SNOOZE.APPLY') }}
         </woot-button>
       </div>
     </form>

app/javascript/dashboard/components/MaskedText.vue

@@ -1,6 +1,6 @@
 <template>
   <div class="text--container">
-    <woot-button size="small" class=" button--text" @click="onCopy">
+    <woot-button size="small" class="button--text" @click="onCopy">
       {{ $t('COMPONENTS.CODE.BUTTON_TEXT') }}
     </woot-button>
     <woot-button

app/javascript/dashboard/components/Modal.vue

@@ -4,15 +4,19 @@
       v-if="show"
       :class="modalClassName"
       transition="modal"
-      @click="onBackDropClick"
+      @mousedown="handleMouseDown"
     >
-      <div :class="modalContainerClassName" @click.stop>
+      <div
+        :class="modalContainerClassName"
+        @mouse.stop
+        @mousedown="event => event.stopPropagation()"
+      >
         <woot-button
           v-if="showCloseButton"
           color-scheme="secondary"
           icon="dismiss"
           variant="clear"
-          class="modal--close"
+          class="absolute ltr:right-2 rtl:left-2 top-2 z-10"
           @click="close"
         />
         <slot />
@@ -50,6 +54,11 @@ export default {
       default: '',
     },
   },
+  data() {
+    return {
+      mousedDownOnBackdrop: false,
+    };
+  },
   computed: {
     modalContainerClassName() {
       let className =
@@ -66,9 +75,9 @@ export default {
         'right-aligned': 'right-aligned',
       };
 
-      return `modal-mask skip-context-menu ${modalClassNameMap[
-        this.modalType
-      ] || ''}`;
+      return `modal-mask skip-context-menu ${
+        modalClassNameMap[this.modalType] || ''
+      }`;
     },
   },
   mounted() {
@@ -77,13 +86,22 @@ export default {
         this.onClose();
       }
     });
+
+    document.body.addEventListener('mouseup', this.onMouseUp);
+  },
+  beforeDestroy() {
+    document.body.removeEventListener('mouseup', this.onMouseUp);
   },
   methods: {
+    handleMouseDown() {
+      this.mousedDownOnBackdrop = true;
+    },
     close() {
       this.onClose();
     },
-    onBackDropClick() {
-      if (this.closeOnBackdropClick) {
+    onMouseUp() {
+      if (this.mousedDownOnBackdrop) {
+        this.mousedDownOnBackdrop = false;
         this.onClose();
       }
     },

app/javascript/dashboard/components/SettingsSection.vue

@@ -2,7 +2,8 @@
   <div
     class="ml-0 mr-0 flex pt-0 pr-4 pb-4 pl-0"
     :class="{
-      'pt-4 border-b border-solid border-slate-50 dark:border-slate-700/30': showBorder,
+      'pt-4 border-b border-solid border-slate-50 dark:border-slate-700/30':
+        showBorder,
     }"
   >
     <div class="w-[30%] min-w-0 max-w-[30%] pr-12">

app/javascript/dashboard/components/SnackbarContainer.vue

@@ -10,7 +10,7 @@
 </template>
 
 <script>
-import WootSnackbar from './Snackbar';
+import WootSnackbar from './Snackbar.vue';
 
 export default {
   components: {

app/javascript/dashboard/components/app/PaymentPendingBanner.vue

@@ -72,10 +72,8 @@ export default {
       const { custom_attributes: subscription } = account;
       if (!subscription) return EMPTY_SUBSCRIPTION_INFO;
 
-      const {
-        subscription_status: status,
-        subscription_ends_on: endsOn,
-      } = subscription;
+      const { subscription_status: status, subscription_ends_on: endsOn } =
+        subscription;
 
       return { status, endsOn: new Date(endsOn) };
     },

app/javascript/dashboard/components/app/versionCheckHelper.js

@@ -1,4 +1,4 @@
-const semver = require('semver');
+import semver from 'semver';
 
 export const hasAnUpdateAvailable = (latestVersion, currentVersion) => {
   if (!semver.valid(latestVersion)) {

app/javascript/dashboard/components/buttons/FormSubmitButton.vue

@@ -13,7 +13,7 @@
 </template>
 
 <script>
-import Spinner from 'shared/components/Spinner';
+import Spinner from 'shared/components/Spinner.vue';
 
 export default {
   components: {

app/javascript/dashboard/components/buttons/ResolveAction.vue

@@ -10,7 +10,7 @@
         :is-loading="isLoading"
         @click="onCmdResolveConversation"
       >
-        {{ this.$t('CONVERSATION.HEADER.RESOLVE_ACTION') }}
+        {{ $t('CONVERSATION.HEADER.RESOLVE_ACTION') }}
       </woot-button>
       <woot-button
         v-else-if="isResolved"
@@ -21,7 +21,7 @@
         :is-loading="isLoading"
         @click="onCmdOpenConversation"
       >
-        {{ this.$t('CONVERSATION.HEADER.REOPEN_ACTION') }}
+        {{ $t('CONVERSATION.HEADER.REOPEN_ACTION') }}
       </woot-button>
       <woot-button
         v-else-if="showOpenButton"
@@ -31,7 +31,7 @@
         :is-loading="isLoading"
         @click="onCmdOpenConversation"
       >
-        {{ this.$t('CONVERSATION.HEADER.OPEN_ACTION') }}
+        {{ $t('CONVERSATION.HEADER.OPEN_ACTION') }}
       </woot-button>
       <woot-button
         v-if="showAdditionalActions"
@@ -57,7 +57,7 @@
             icon="snooze"
             @click="() => openSnoozeModal()"
           >
-            {{ this.$t('CONVERSATION.RESOLVE_DROPDOWN.SNOOZE_UNTIL') }}
+            {{ $t('CONVERSATION.RESOLVE_DROPDOWN.SNOOZE_UNTIL') }}
           </woot-button>
         </woot-dropdown-item>
         <woot-dropdown-item v-if="!isPending">
@@ -68,7 +68,7 @@
             icon="book-clock"
             @click="() => toggleStatus(STATUS_TYPE.PENDING)"
           >
-            {{ this.$t('CONVERSATION.RESOLVE_DROPDOWN.MARK_PENDING') }}
+            {{ $t('CONVERSATION.RESOLVE_DROPDOWN.MARK_PENDING') }}
           </woot-button>
         </woot-dropdown-item>
       </woot-dropdown-menu>
@@ -90,7 +90,7 @@ import { getUnixTime } from 'date-fns';
 import { mapGetters } from 'vuex';
 import { mixin as clickaway } from 'vue-clickaway';
 import alertMixin from 'shared/mixins/alertMixin';
-import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal';
+import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
 import eventListenerMixins from 'shared/mixins/eventListenerMixins';
 import {
   hasPressedAltAndEKey,

app/javascript/dashboard/components/layout/AvailabilityStatus.vue

@@ -49,11 +49,11 @@
 import { mapGetters } from 'vuex';
 import { mixin as clickaway } from 'vue-clickaway';
 import alertMixin from 'shared/mixins/alertMixin';
-import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem';
-import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu';
-import WootDropdownHeader from 'shared/components/ui/dropdown/DropdownHeader';
-import WootDropdownDivider from 'shared/components/ui/dropdown/DropdownDivider';
-import AvailabilityStatusBadge from '../widgets/conversation/AvailabilityStatusBadge';
+import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
+import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
+import WootDropdownHeader from 'shared/components/ui/dropdown/DropdownHeader.vue';
+import WootDropdownDivider from 'shared/components/ui/dropdown/DropdownDivider.vue';
+import AvailabilityStatusBadge from '../widgets/conversation/AvailabilityStatusBadge.vue';
 import wootConstants from 'dashboard/constants/globals';
 
 const { AVAILABILITY_STATUS_KEYS } = wootConstants;

app/javascript/dashboard/components/layout/Sidebar.vue

@@ -11,7 +11,6 @@
       @key-shortcut-modal="toggleKeyShortcutModal"
       @open-notification-panel="openNotificationPanel"
     />
-
     <secondary-sidebar
       v-if="showSecondarySidebar"
       :class="sidebarClassName"
@@ -35,8 +34,8 @@ import adminMixin from '../../mixins/isAdmin';
 import { getSidebarItems } from './config/default-sidebar';
 import alertMixin from 'shared/mixins/alertMixin';
 
-import PrimarySidebar from './sidebarComponents/Primary';
-import SecondarySidebar from './sidebarComponents/Secondary';
+import PrimarySidebar from './sidebarComponents/Primary.vue';
+import SecondarySidebar from './sidebarComponents/Secondary.vue';
 import {
   hasPressedAltAndCKey,
   hasPressedAltAndRKey,
@@ -114,7 +113,12 @@ export default {
         if (!isAvailableForTheUser) {
           return false;
         }
-
+        if (
+          menuItem.alwaysVisibleOnChatwootInstances &&
+          !this.isACustomBrandedInstance
+        ) {
+          return true;
+        }
         if (menuItem.featureFlag) {
           return this.isFeatureEnabledonAccount(
             this.accountId,

app/javascript/dashboard/components/layout/config/sidebarItems/primaryMenu.js

@@ -42,6 +42,7 @@ const primaryMenuItems = accountId => [
     key: 'helpcenter',
     label: 'HELP_CENTER.TITLE',
     featureFlag: FEATURE_FLAGS.HELP_CENTER,
+    alwaysVisibleOnChatwootInstances: true,
     toState: frontendURL(`accounts/${accountId}/portals`),
     toStateName: 'default_portal_articles',
     roles: ['administrator'],

app/javascript/dashboard/components/layout/sidebarComponents/AddAccountModal.vue

@@ -34,8 +34,8 @@
             <woot-submit-button
               :disabled="
                 $v.accountName.$invalid ||
-                  $v.accountName.$invalid ||
-                  uiFlags.isCreating
+                $v.accountName.$invalid ||
+                uiFlags.isCreating
               "
               :button-text="$t('CREATE_ACCOUNT.FORM.SUBMIT')"
               :loading="uiFlags.isCreating"

app/javascript/dashboard/components/layout/sidebarComponents/AgentDetails.vue

@@ -16,7 +16,7 @@
 </template>
 <script>
 import { mapGetters } from 'vuex';
-import Thumbnail from '../../widgets/Thumbnail';
+import Thumbnail from '../../widgets/Thumbnail.vue';
 
 export default {
   components: {

app/javascript/dashboard/components/layout/sidebarComponents/NotificationBell.vue

@@ -3,7 +3,8 @@
     <button
       class="text-slate-600 dark:text-slate-100 w-10 h-10 my-2 flex items-center justify-center rounded-lg hover:bg-slate-25 dark:hover:bg-slate-700 dark:hover:text-slate-100 hover:text-slate-600 relative"
       :class="{
-        'bg-woot-50 dark:bg-slate-800 text-woot-500 hover:bg-woot-50': isNotificationPanelActive,
+        'bg-woot-50 dark:bg-slate-800 text-woot-500 hover:bg-woot-50':
+          isNotificationPanelActive,
       }"
       @click="openNotificationPanel"
     >

app/javascript/dashboard/components/layout/sidebarComponents/OptionsMenu.vue

@@ -109,9 +109,9 @@
 import { mixin as clickaway } from 'vue-clickaway';
 import { mapGetters } from 'vuex';
 import Auth from '../../../api/auth';
-import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem';
-import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu';
-import AvailabilityStatus from 'dashboard/components/layout/AvailabilityStatus';
+import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
+import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
+import AvailabilityStatus from 'dashboard/components/layout/AvailabilityStatus.vue';
 
 export default {
   components: {

app/javascript/dashboard/components/layout/sidebarComponents/Primary.vue

@@ -39,11 +39,11 @@
   </div>
 </template>
 <script>
-import Logo from './Logo';
-import PrimaryNavItem from './PrimaryNavItem';
-import OptionsMenu from './OptionsMenu';
-import AgentDetails from './AgentDetails';
-import NotificationBell from './NotificationBell';
+import Logo from './Logo.vue';
+import PrimaryNavItem from './PrimaryNavItem.vue';
+import OptionsMenu from './OptionsMenu.vue';
+import AgentDetails from './AgentDetails.vue';
+import NotificationBell from './NotificationBell.vue';
 import wootConstants from 'dashboard/constants/globals';
 import { frontendURL } from 'dashboard/helper/URLHelper';
 import { ACCOUNT_EVENTS } from '../../../helper/AnalyticsHelper/events';