Try abort controller

- bump up gems based on snyk security alerts

.circleci/config.yml

@@ -1,84 +1,87 @@
-# Ruby CircleCI 2.0 configuration file
-#
-# Check https://circleci.com/docs/2.0/language-ruby/ for more details
-#
-version: 2
+version: 2.1
+orbs:
+  node: circleci/node@6.1.0
+
 defaults: &defaults
   working_directory: ~/build
-  docker:
-    # specify the version you desire here
-    - image: cimg/ruby:3.3.3-browsers
-
-    # Specify service dependencies here if necessary
-    # CircleCI maintains a library of pre-built images
-    # documented at https://circleci.com/docs/2.0/circleci-images/
-    - image: cimg/postgres:15.3
-    - image: cimg/redis:6.2.6
-  environment:
-    - RAILS_LOG_TO_STDOUT: false
-    - COVERAGE: true
-    - LOG_LEVEL: warn
-  parallelism: 4
+  machine:
+    image: ubuntu-2204:2024.05.1
   resource_class: large
+  environment:
+    RAILS_LOG_TO_STDOUT: false
+    COVERAGE: true
+    LOG_LEVEL: warn
+  parallelism: 4
 
 jobs:
   build:
     <<: *defaults
     steps:
       - checkout
+      - node/install:
+          node-version: '20.12'
+      - node/install-pnpm
+      - node/install-packages:
+          pkg-manager: pnpm
+          override-ci-command: pnpm i
+      - run: node --version
+      - run: pnpm --version
 
       - run:
-          name: Configure Bundler
+          name: Install System Dependencies
           command: |
-            echo 'export BUNDLER_VERSION=$(cat Gemfile.lock | tail -1 | tr -d " ")' >> $BASH_ENV
-            source $BASH_ENV
+            sudo apt-get update
+            DEBIAN_FRONTEND=noninteractive sudo apt-get install -y \
+              libpq-dev \
+              redis-server \
+              postgresql \
+              build-essential \
+              git \
+              curl \
+              libssl-dev \
+              zlib1g-dev \
+              libreadline-dev \
+              libyaml-dev \
+              openjdk-11-jdk \
+              jq \
+              software-properties-common \
+              ca-certificates \
+              imagemagick \
+              libxml2-dev \
+              libxslt1-dev \
+              file \
+              g++ \
+              gcc \
+              autoconf \
+              gnupg2 \
+              patch \
+              ruby-dev \
+              liblzma-dev \
+              libgmp-dev \
+              libncurses5-dev \
+              libffi-dev \
+              libgdbm6 \
+              libgdbm-dev \
+              libvips
+
+      - run:
+          name: Install RVM and Ruby 3.3.3
+          command: |
+            sudo apt-get install -y gpg
+            gpg --keyserver hkp://keyserver.ubuntu.com --recv-keys 409B6B1796C275462A1703113804BB82D39DC0E3 7D2BAF1CF37B13E2069D6956105BD0E739499BDB
+            \curl -sSL https://get.rvm.io | bash -s stable
+            echo 'source ~/.rvm/scripts/rvm' >> $BASH_ENV
+            source ~/.rvm/scripts/rvm
+            rvm install "3.3.3"
+            rvm use 3.3.3 --default
             gem install bundler
 
       - run:
-          name: Which bundler?
-          command: bundle -v
-
-      - run:
-          name: Swap node versions
+          name: Install Application Dependencies
           command: |
-            set +e
-            wget -qO- https://raw.githubusercontent.com/nvm-sh/nvm/v0.39.1/install.sh | bash
-            export NVM_DIR="$HOME/.nvm"
-            [ -s "$NVM_DIR/nvm.sh" ] && \. "$NVM_DIR/nvm.sh"
-            [ -s "$NVM_DIR/bash_completion" ] && \. "$NVM_DIR/bash_completion"
-            nvm install v20
-            echo 'export NVM_DIR="$HOME/.nvm"' >> $BASH_ENV
-            echo '[ -s "$NVM_DIR/nvm.sh" ] && \. "$NVM_DIR/nvm.sh"' >> $BASH_ENV
-
-      # Run bundler
-      # Load installed gems from cache if possible, bundle install then save cache
-      # Multiple caches are used to increase the chance of a cache hit
-
-      - restore_cache:
-          keys:
-            - chatwoot-bundle-{{ .Environment.CACHE_VERSION }}-v20220524-{{ checksum "Gemfile.lock" }}
-
-      - run: bundle install --frozen --path ~/.bundle
-      - save_cache:
-          paths:
-            - ~/.bundle
-          key: chatwoot-bundle-{{ .Environment.CACHE_VERSION }}-v20220524-{{ checksum "Gemfile.lock" }}
-
-      # Only necessary if app uses webpacker or yarn in some other way
-      - restore_cache:
-          keys:
-            - chatwoot-yarn-{{ .Environment.CACHE_VERSION }}-{{ checksum "yarn.lock" }}
-            - chatwoot-yarn-
-
-      - run:
-          name: yarn
-          command: yarn install --frozen-lockfile --cache-folder ~/.cache/yarn
-
-      # Store yarn / webpacker cache
-      - save_cache:
-          key: chatwoot-yarn-{{ .Environment.CACHE_VERSION }}-{{ checksum "yarn.lock" }}
-          paths:
-            - ~/.cache/yarn
+            source ~/.rvm/scripts/rvm
+            bundle install
+            # pnpm install
 
       - run:
           name: Download cc-test-reporter
@@ -86,12 +89,8 @@ jobs:
             mkdir -p ~/tmp
             curl -L https://codeclimate.com/downloads/test-reporter/test-reporter-latest-linux-amd64 > ~/tmp/cc-test-reporter
             chmod +x ~/tmp/cc-test-reporter
-      - persist_to_workspace:
-          root: ~/tmp
-          paths:
-            - cc-test-reporter
 
-      # verify swagger specification
+      # Swagger verification
       - run:
           name: Verify swagger API specification
           command: |
@@ -104,45 +103,62 @@ jobs:
             curl -L https://repo1.maven.org/maven2/org/openapitools/openapi-generator-cli/6.3.0/openapi-generator-cli-6.3.0.jar > ~/tmp/openapi-generator-cli-6.3.0.jar
             java -jar ~/tmp/openapi-generator-cli-6.3.0.jar validate -i swagger/swagger.json
 
-      # Database setup
-      - run: bundle exec rake db:create
-      - run: bundle exec rake db:schema:load
+      # we remove the FRONTED_URL from the .env before running the tests
+      - run:
+          name: Database Setup and Configure Environment Variables
+          command: |
+            pg_pass=$(head /dev/urandom | tr -dc A-Za-z0-9 | head -c 15 ; echo '')
+            sed -i "s/REPLACE_WITH_PASSWORD/${pg_pass}/g" ${PWD}/.circleci/setup_chatwoot.sql
+            chmod 644 ${PWD}/.circleci/setup_chatwoot.sql
+            mv ${PWD}/.circleci/setup_chatwoot.sql /tmp/
+            sudo -i -u postgres psql -f /tmp/setup_chatwoot.sql
+            cp .env.example .env
+            sed -i '/^FRONTEND_URL/d' .env
+            sed -i -e '/REDIS_URL/ s/=.*/=redis:\/\/localhost:6379/' .env
+            sed -i -e '/POSTGRES_HOST/ s/=.*/=localhost/' .env
+            sed -i -e '/POSTGRES_USERNAME/ s/=.*/=chatwoot/' .env
+            sed -i -e "/POSTGRES_PASSWORD/ s/=.*/=$pg_pass/" .env
+            echo -en "\nINSTALLATION_ENV=circleci" >> ".env"
 
+      # Database setup
+      - run:
+          name: Run DB migrations
+          command: bundle exec rails db:chatwoot_prepare
+
+      # Bundle audit
       - run:
           name: Bundle audit
           command: bundle exec bundle audit update && bundle exec bundle audit check -v
 
+      # Rubocop linting
       - run:
           name: Rubocop
           command: bundle exec rubocop
 
-      # - run:
-      #     name: Brakeman
-      #     command: bundle exec brakeman
-
+      # ESLint linting
       - run:
           name: eslint
-          command: yarn run eslint
+          command: pnpm run eslint
 
-      # Run frontend tests
       - run:
           name: Run frontend tests
           command: |
-            mkdir -p ~/tmp/test-results/frontend_specs
+            mkdir -p ~/build/coverage/frontend
             ~/tmp/cc-test-reporter before-build
-            yarn test:coverage
-      - run:
-          name: Code Climate Test Coverage
-          command: |
-            ~/tmp/cc-test-reporter format-coverage -t lcov -o "coverage/codeclimate.frontend_$CIRCLE_NODE_INDEX.json"
+            pnpm run test:coverage
 
-      # Run rails tests
+      - run:
+          name: Code Climate Test Coverage (Frontend)
+          command: |
+            ~/tmp/cc-test-reporter format-coverage -t lcov -o "~/build/coverage/frontend/codeclimate.frontend_$CIRCLE_NODE_INDEX.json"
+
+      # Run backend tests
       - run:
           name: Run backend tests
           command: |
             mkdir -p ~/tmp/test-results/rspec
             mkdir -p ~/tmp/test-artifacts
-            mkdir -p coverage
+            mkdir -p ~/build/coverage/backend
             ~/tmp/cc-test-reporter before-build
             TESTFILES=$(circleci tests glob "spec/**/*_spec.rb" | circleci tests split --split-by=timings)
             bundle exec rspec --format progress \
@@ -150,54 +166,18 @@ jobs:
                               --out ~/tmp/test-results/rspec.xml \
                               -- ${TESTFILES}
           no_output_timeout: 30m
+
       - run:
-          name: Code Climate Test Coverage
+          name: Code Climate Test Coverage (Backend)
           command: |
-            ~/tmp/cc-test-reporter format-coverage -t simplecov -o "coverage/codeclimate.$CIRCLE_NODE_INDEX.json"
+            ~/tmp/cc-test-reporter format-coverage -t simplecov -o "~/build/coverage/backend/codeclimate.$CIRCLE_NODE_INDEX.json"
+
+      - run:
+          name: List coverage directory contents
+          command: |
+            ls -R ~/build/coverage
 
       - persist_to_workspace:
-          root: coverage
+          root: ~/build
           paths:
-            - codeclimate.*.json
-      # collect reports
-      - store_test_results:
-          path: ~/tmp/test-results
-      - store_artifacts:
-          path: ~/tmp/test-artifacts
-      - store_artifacts:
-          path: log
-
-  upload-coverage:
-    working_directory: ~/build
-    docker:
-      # specify the version you desire here
-      - image: circleci/ruby:3.0.2-node-browsers
-    environment:
-      - CC_TEST_REPORTER_ID: caf26a895e937974a90860cfadfded20891cfd1373a5aaafb3f67406ab9d433f
-    steps:
-      - attach_workspace:
-          at: ~/build
-      - run:
-          name: Download cc-test-reporter
-          command: |
-            mkdir -p ~/tmp
-            curl -L https://codeclimate.com/downloads/test-reporter/test-reporter-latest-linux-amd64 > ~/tmp/cc-test-reporter
-            chmod +x ~/tmp/cc-test-reporter
-      - persist_to_workspace:
-          root: ~/tmp
-          paths:
-            - cc-test-reporter
-      - run:
-          name: Upload coverage results to Code Climate
-          command: |
-            ~/tmp/cc-test-reporter sum-coverage --output - codeclimate.*.json |  ~/tmp/cc-test-reporter upload-coverage --debug --input -
-
-workflows:
-  version: 2
-
-  commit:
-    jobs:
-      - build
-      - upload-coverage:
-          requires:
-            - build
+            - coverage

.circleci/setup_chatwoot.sql

@@ -0,0 +1,11 @@
+CREATE USER chatwoot CREATEDB;
+ALTER USER chatwoot PASSWORD 'REPLACE_WITH_PASSWORD';
+ALTER ROLE chatwoot SUPERUSER;
+
+UPDATE pg_database SET datistemplate = FALSE WHERE datname = 'template1';
+DROP DATABASE template1;
+CREATE DATABASE template1 WITH TEMPLATE = template0 ENCODING = 'UNICODE';
+UPDATE pg_database SET datistemplate = TRUE WHERE datname = 'template1';
+
+\c template1;
+VACUUM FREEZE;

.codeclimate.yml

@@ -27,7 +27,8 @@ checks:
       threshold: 50
 exclude_patterns:
   - 'spec/'
-  - '**/specs/'
+  - '**/specs/**/**'
+  - '**/spec/**/**'
   - 'db/*'
   - 'bin/**/*'
   - 'db/**/*'
@@ -56,3 +57,5 @@ exclude_patterns:
   - 'app/javascript/shared/constants/locales.js'
   - 'app/javascript/dashboard/helper/specs/macrosFixtures.js'
   - 'app/javascript/dashboard/routes/dashboard/settings/macros/constants.js'
+  - '**/fixtures/**'
+  - '**/*/fixtures.js'

.eslintrc.js

@@ -2,16 +2,36 @@ module.exports = {
   extends: [
     'airbnb-base/legacy',
     'prettier',
-    'plugin:vue/recommended',
-    'plugin:storybook/recommended',
-    'plugin:cypress/recommended',
+    'plugin:vue/vue3-recommended',
+    'plugin:vitest-globals/recommended',
   ],
+  overrides: [
+    {
+      files: ['**/*.spec.{j,t}s?(x)'],
+      env: {
+        'vitest-globals/env': true,
+      },
+    },
+    {
+      files: ['**/*.story.vue'],
+      rules: {
+        'vue/no-undef-components': [
+          'error',
+          {
+            ignorePatterns: ['Variant', 'Story'],
+          },
+        ],
+        // Story files can have static strings, it doesn't need to handle i18n always.
+        'vue/no-bare-strings-in-template': 'off',
+        'no-console': 'off',
+      },
+    },
+  ],
+  plugins: ['html', 'prettier'],
   parserOptions: {
-    parser: '@babel/eslint-parser',
-    ecmaVersion: 2020,
+    ecmaVersion: 'latest',
     sourceType: 'module',
   },
-  plugins: ['html', 'prettier', 'babel'],
   rules: {
     'prettier/prettier': ['error'],
     camelcase: 'off',
@@ -210,13 +230,6 @@ module.exports = {
     'import/extensions': ['off'],
     'no-console': 'error',
   },
-  settings: {
-    'import/resolver': {
-      webpack: {
-        config: 'config/webpack/resolve.js',
-      },
-    },
-  },
   env: {
     browser: true,
     node: true,

.github/workflows/frontend-fe.yml

@@ -0,0 +1,43 @@
+name: Frontend Lint & Test
+
+on:
+  push:
+    branches:
+      - develop
+  pull_request:
+    branches:
+      - develop
+
+jobs:
+  test:
+    runs-on: ubuntu-20.04
+
+    steps:
+      - uses: actions/checkout@v4
+        with:
+          ref: ${{ github.event.pull_request.head.ref }}
+          repository: ${{ github.event.pull_request.head.repo.full_name }}
+
+      - uses: ruby/setup-ruby@v1
+        with:
+          bundler-cache: true
+
+      - uses: pnpm/action-setup@v4
+        with:
+          version: 9.3.0
+
+      - uses: actions/setup-node@v4
+        with:
+          node-version: 20
+          cache: 'pnpm'
+
+      - name: Install pnpm dependencies
+        run: pnpm install --frozen-lockfile
+
+      - name: Run eslint
+        run: pnpm run eslint
+
+      - name: Run frontend tests with coverage
+        run: |
+          mkdir -p coverage
+          pnpm run test:coverage

.github/workflows/run_foss_spec.yml

@@ -21,7 +21,7 @@ jobs:
         image: postgres:15.3
         env:
           POSTGRES_USER: postgres
-          POSTGRES_PASSWORD: ""
+          POSTGRES_PASSWORD: ''
           POSTGRES_DB: postgres
           POSTGRES_HOST_AUTH_METHOD: trust
         ports:
@@ -41,47 +41,49 @@ jobs:
         options: --entrypoint redis-server
 
     steps:
-    - uses: actions/checkout@v4
-      with:
-        ref: ${{ github.event.pull_request.head.ref }}
-        repository: ${{ github.event.pull_request.head.repo.full_name }}
+      - uses: actions/checkout@v4
+      - uses: pnpm/action-setup@v4
+        with:
+          version: 9
+          ref: ${{ github.event.pull_request.head.ref }}
+          repository: ${{ github.event.pull_request.head.repo.full_name }}
 
-    - uses: ruby/setup-ruby@v1
-      with:
-        bundler-cache: true # runs 'bundle install' and caches installed gems automatically
+      - uses: ruby/setup-ruby@v1
+        with:
+          bundler-cache: true # runs 'bundle install' and caches installed gems automatically
 
-    - uses: actions/setup-node@v4
-      with:
-        node-version: 20
-        cache: yarn
+      - uses: actions/setup-node@v4
+        with:
+          node-version: 20
+          cache: 'pnpm'
 
-    - name: yarn
-      run: yarn install
+      - name: Install pnpm dependencies
+        run: pnpm i
 
-    - name: Strip enterprise code
-      run: |
-        rm -rf enterprise
-        rm -rf spec/enterprise
+      - name: Strip enterprise code
+        run: |
+          rm -rf enterprise
+          rm -rf spec/enterprise
 
-    - name: Create database
-      run: bundle exec rake db:create
+      - name: Create database
+        run: bundle exec rake db:create
 
-    - name: Seed database
-      run: bundle exec rake db:schema:load
+      - name: Seed database
+        run: bundle exec rake db:schema:load
 
-    - name: yarn check-files
-      run: yarn install --check-files
+      - name: Run frontend tests
+        run: pnpm run test:coverage
 
-    # Run rails tests
-    - name: Run backend tests
-      run: |
-        bundle exec rspec --profile=10 --format documentation
-      env:
-        NODE_OPTIONS: --openssl-legacy-provider
+      # Run rails tests
+      - name: Run backend tests
+        run: |
+          bundle exec rspec --profile=10 --format documentation
+        env:
+          NODE_OPTIONS: --openssl-legacy-provider
 
-    - name: Upload rails log folder
-      uses: actions/upload-artifact@v4
-      if: always()
-      with:
-        name: rails-log-folder
-        path: log
+      - name: Upload rails log folder
+        uses: actions/upload-artifact@v4
+        if: always()
+        with:
+          name: rails-log-folder
+          path: log

.github/workflows/run_response_bot_spec.yml

@@ -49,13 +49,17 @@ jobs:
       with:
         bundler-cache: true # runs 'bundle install' and caches installed gems automatically
 
+    - uses: pnpm/action-setup@v2
+      with:
+        version: 9.3.0
+
     - uses: actions/setup-node@v4
       with:
         node-version: 20
-        cache: yarn
+        cache: pnpm
 
-    - name: yarn
-      run: yarn install
+    - name: pnpm
+      run: pnpm install
 
     - name: Create database
       run: bundle exec rake db:create

.github/workflows/size-limit.yml

@@ -19,23 +19,33 @@ jobs:
         with:
           bundler-cache: true # runs 'bundle install' and caches installed gems automatically
 
+      - uses: pnpm/action-setup@v2
+        with:
+          version: 9.3.0
+
       - uses: actions/setup-node@v4
         with:
           node-version: 20
-          cache: 'yarn'
+          cache: 'pnpm'
 
-      - name: yarn
-        run: yarn install
+      - name: pnpm
+        run: pnpm install
 
       - name: Strip enterprise code
         run: |
           rm -rf enterprise
           rm -rf spec/enterprise
 
+      - name: setup env
+        run: |
+          cp .env.example .env
+ 
       - name: Run asset compile
         run: bundle exec rake assets:precompile
         env:
-          NODE_OPTIONS: --openssl-legacy-provider
+          RAILS_ENV: production
 
       - name: Size Check
-        run: yarn run size
+        run: pnpm run size
+
+

.gitignore

@@ -32,6 +32,16 @@ master.key
 
 public/uploads
 public/packs*
+public/assets/administrate*
+public/assets/action*.js
+public/assets/activestorage*.js
+public/assets/trix*
+public/assets/belongs_to*.js
+public/assets/manifest*.js
+public/assets/manifest*.js
+public/assets/*.js.gz
+public/assets/secretField*
+public/assets/.sprockets-manifest-*.json
 
 # VIM files
 *.swp
@@ -75,4 +85,8 @@ yalc.lock
 yarn-debug.log*
 .yarn-integrity
 
-/storybook-static
+# Vite Ruby
+/public/vite*
+# Vite uses dotenv and suggests to ignore local-only env files. See
+# https://vitejs.dev/guide/env-and-mode.html#env-files
+*.local

.husky/pre-commit

@@ -1,11 +1,11 @@
-#!/bin/sh
-. "$(dirname "$0")/_/husky.sh"
+# #!/bin/sh
+# . "$(dirname "$0")/_/husky.sh"
 
-# lint js and vue files
-npx --no-install lint-staged
+# # lint js and vue files
+# npx --no-install lint-staged
 
-# lint only staged ruby files
-git diff --name-only --cached | xargs ls -1 2>/dev/null | grep '\.rb$' | xargs bundle exec rubocop --force-exclusion -a
+# # lint only staged ruby files
+# git diff --name-only --cached | xargs ls -1 2>/dev/null | grep '\.rb$' | xargs bundle exec rubocop --force-exclusion -a
 
-# stage rubocop changes to files
-git diff --name-only --cached | xargs git add
+# # stage rubocop changes to files
+# git diff --name-only --cached | xargs git add

.storybook/main.js

@@ -1,56 +0,0 @@
-const path = require('path');
-const resolve = require('../config/webpack/resolve');
-
-// Chatwoot's webpack.config.js
-process.env.NODE_ENV = 'development';
-const custom = require('../config/webpack/environment');
-
-module.exports = {
-  stories: [
-    '../stories/**/*.stories.mdx',
-    '../app/javascript/**/*.stories.@(js|jsx|ts|tsx)',
-  ],
-  addons: [
-    {
-      name: '@storybook/addon-docs',
-      options: {
-        vueDocgenOptions: {
-          alias: {
-            '@': path.resolve(__dirname, '../'),
-          },
-        },
-      },
-    },
-    '@storybook/addon-links',
-    '@storybook/addon-essentials',
-    {
-      /**
-       * Fix Storybook issue with PostCSS@8
-       * @see https://github.com/storybookjs/storybook/issues/12668#issuecomment-773958085
-       */
-      name: '@storybook/addon-postcss',
-      options: {
-        postcssLoaderOptions: {
-          implementation: require('postcss'),
-        },
-      },
-    },
-  ],
-  webpackFinal: config => {
-    const newConfig = {
-      ...config,
-      resolve: {
-        ...config.resolve,
-        modules: custom.resolvedModules.map(i => i.value),
-      },
-    };
-
-    newConfig.module.rules.push({
-      test: /\.scss$/,
-      use: ['style-loader', 'css-loader', 'postcss-loader', 'sass-loader'],
-      include: path.resolve(__dirname, '../app/javascript'),
-    });
-
-    return newConfig;
-  },
-};

.storybook/preview.js

@@ -1,46 +0,0 @@
-import { addDecorator } from '@storybook/vue';
-import Vue from 'vue';
-import Vuex from 'vuex';
-import VueI18n from 'vue-i18n';
-import Multiselect from 'vue-multiselect';
-import VueDOMPurifyHTML from 'vue-dompurify-html';
-import FluentIcon from 'shared/components/FluentIcon/DashboardIcon';
-
-import WootUiKit from '../app/javascript/dashboard/components';
-import i18n from '../app/javascript/dashboard/i18n';
-import { domPurifyConfig } from 'shared/helpers/HTMLSanitizer';
-
-import '../app/javascript/dashboard/assets/scss/storybook.scss';
-
-Vue.use(VueI18n);
-Vue.use(WootUiKit);
-Vue.use(Vuex);
-Vue.use(VueDOMPurifyHTML, domPurifyConfig);
-
-Vue.component('multiselect', Multiselect);
-Vue.component('fluent-icon', FluentIcon);
-
-const store = new Vuex.Store({});
-const i18nConfig = new VueI18n({
-  locale: 'en',
-  messages: i18n,
-});
-
-addDecorator(() => ({
-  template: '<story/>',
-  i18n: i18nConfig,
-  store,
-  beforeCreate: function () {
-    this.$root._i18n = this.$i18n;
-  },
-}));
-
-export const parameters = {
-  actions: { argTypesRegex: '^on[A-Z].*' },
-  controls: {
-    matchers: {
-      color: /(background|color)$/i,
-      date: /Date$/,
-    },
-  },
-};

Gemfile

@@ -49,7 +49,7 @@ gem 'aws-sdk-s3', require: false
 # original gem isn't maintained actively
 # we wanted updated version of faraday which is a dependency for slack-ruby-client
 gem 'azure-storage-blob', git: 'https://github.com/chatwoot/azure-storage-ruby', branch: 'chatwoot', require: false
-gem 'google-cloud-storage', require: false
+gem 'google-cloud-storage', '>= 1.48.0', require: false
 gem 'image_processing'
 
 ##-- gems for database --#
@@ -64,7 +64,7 @@ gem 'activerecord-import'
 gem 'dotenv-rails', '>= 3.0.0'
 gem 'foreman'
 gem 'puma'
-gem 'webpacker'
+gem 'vite_rails'
 # metrics on heroku
 gem 'barnes'
 
@@ -96,12 +96,12 @@ gem 'koala'
 # slack client
 gem 'slack-ruby-client', '~> 2.2.0'
 # for dialogflow integrations
-gem 'google-cloud-dialogflow-v2'
+gem 'google-cloud-dialogflow-v2', '>= 0.24.0'
 gem 'grpc'
 # Translate integrations
 # 'google-cloud-translate' gem depends on faraday 2.0 version
 # this dependency breaks the slack-ruby-client gem
-gem 'google-cloud-translate-v3'
+gem 'google-cloud-translate-v3', '>= 0.7.0'
 
 ##-- apm and error monitoring ---#
 # loaded only when environment variables are set.
@@ -165,7 +165,7 @@ gem 'audited', '~> 5.4', '>= 5.4.1'
 
 # need for google auth
 gem 'omniauth', '>= 2.1.2'
-gem 'omniauth-google-oauth2', '>= 1.1.2'
+gem 'omniauth-google-oauth2', '>= 1.1.3'
 gem 'omniauth-rails_csrf_protection', '~> 1.0', '>= 1.0.2'
 
 ## Gems for reponse bot
@@ -181,6 +181,9 @@ gem 'reverse_markdown'
 group :production do
   # we dont want request timing out in development while using byebug
   gem 'rack-timeout'
+  # for heroku autoscaling
+  gem 'judoscale-rails', require: false
+  gem 'judoscale-sidekiq', require: false
 end
 
 group :development do
@@ -200,12 +203,10 @@ group :development do
   gem 'rack-mini-profiler', '>= 3.2.0', require: false
   gem 'stackprof'
   # Should install the associated chrome extension to view query logs
-  gem 'meta_request', '>= 0.8.0'
+  gem 'meta_request', '>= 0.8.3'
 end
 
 group :test do
-  # Cypress in rails.
-  gem 'cypress-on-rails'
   # fast cleaning of database
   gem 'database_cleaner'
   # mock http calls
@@ -228,7 +229,7 @@ group :development, :test do
   gem 'mock_redis'
   gem 'pry-rails'
   gem 'rspec_junit_formatter'
-  gem 'rspec-rails', '>= 6.1.4'
+  gem 'rspec-rails', '>= 6.1.5'
   gem 'rubocop', require: false
   gem 'rubocop-performance', require: false
   gem 'rubocop-rails', require: false

Gemfile.lock

@@ -33,70 +33,70 @@ GIT
 GEM
   remote: https://rubygems.org/
   specs:
-    actioncable (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actioncable (7.0.8.5)
+      actionpack (= 7.0.8.5)
+      activesupport (= 7.0.8.5)
       nio4r (~> 2.0)
       websocket-driver (>= 0.6.1)
-    actionmailbox (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activejob (= 7.0.8.4)
-      activerecord (= 7.0.8.4)
-      activestorage (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actionmailbox (7.0.8.5)
+      actionpack (= 7.0.8.5)
+      activejob (= 7.0.8.5)
+      activerecord (= 7.0.8.5)
+      activestorage (= 7.0.8.5)
+      activesupport (= 7.0.8.5)
       mail (>= 2.7.1)
       net-imap
       net-pop
       net-smtp
-    actionmailer (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      actionview (= 7.0.8.4)
-      activejob (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actionmailer (7.0.8.5)
+      actionpack (= 7.0.8.5)
+      actionview (= 7.0.8.5)
+      activejob (= 7.0.8.5)
+      activesupport (= 7.0.8.5)
       mail (~> 2.5, >= 2.5.4)
       net-imap
       net-pop
       net-smtp
       rails-dom-testing (~> 2.0)
-    actionpack (7.0.8.4)
-      actionview (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actionpack (7.0.8.5)
+      actionview (= 7.0.8.5)
+      activesupport (= 7.0.8.5)
       rack (~> 2.0, >= 2.2.4)
       rack-test (>= 0.6.3)
       rails-dom-testing (~> 2.0)
       rails-html-sanitizer (~> 1.0, >= 1.2.0)
-    actiontext (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activerecord (= 7.0.8.4)
-      activestorage (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actiontext (7.0.8.5)
+      actionpack (= 7.0.8.5)
+      activerecord (= 7.0.8.5)
+      activestorage (= 7.0.8.5)
+      activesupport (= 7.0.8.5)
       globalid (>= 0.6.0)
       nokogiri (>= 1.8.5)
-    actionview (7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actionview (7.0.8.5)
+      activesupport (= 7.0.8.5)
       builder (~> 3.1)
       erubi (~> 1.4)
       rails-dom-testing (~> 2.0)
       rails-html-sanitizer (~> 1.1, >= 1.2.0)
     active_record_query_trace (1.8)
-    activejob (7.0.8.4)
-      activesupport (= 7.0.8.4)
+    activejob (7.0.8.5)
+      activesupport (= 7.0.8.5)
       globalid (>= 0.3.6)
-    activemodel (7.0.8.4)
-      activesupport (= 7.0.8.4)
-    activerecord (7.0.8.4)
-      activemodel (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    activemodel (7.0.8.5)
+      activesupport (= 7.0.8.5)
+    activerecord (7.0.8.5)
+      activemodel (= 7.0.8.5)
+      activesupport (= 7.0.8.5)
     activerecord-import (1.4.1)
       activerecord (>= 4.2)
-    activestorage (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activejob (= 7.0.8.4)
-      activerecord (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    activestorage (7.0.8.5)
+      actionpack (= 7.0.8.5)
+      activejob (= 7.0.8.5)
+      activerecord (= 7.0.8.5)
+      activesupport (= 7.0.8.5)
       marcel (~> 1.0)
       mini_mime (>= 1.1.0)
-    activesupport (7.0.8.4)
+    activesupport (7.0.8.5)
       concurrent-ruby (~> 1.0, >= 1.0.2)
       i18n (>= 1.6, < 2)
       minitest (>= 5.1)
@@ -178,8 +178,6 @@ GEM
     csv (3.3.0)
     csv-safe (3.3.1)
       csv (~> 3.0)
-    cypress-on-rails (1.16.0)
-      rack
     database_cleaner (2.0.2)
       database_cleaner-active_record (>= 2, < 3)
     database_cleaner-active_record (2.1.0)
@@ -211,7 +209,7 @@ GEM
       devise (> 3.5.2, < 5)
       rails (>= 4.2.0, < 7.2)
     diff-lcs (1.5.1)
-    digest-crc (0.6.4)
+    digest-crc (0.6.5)
       rake (>= 12.0.0, < 14.0.0)
     docile (1.4.0)
     domain_name (0.5.20190701)
@@ -222,6 +220,7 @@ GEM
       railties (>= 6.1)
     down (5.4.0)
       addressable (~> 2.8)
+    dry-cli (1.1.0)
     ecma-re-validator (0.4.0)
       regexp_parser (~> 2.2)
     elastic-apm (4.6.2)
@@ -257,7 +256,7 @@ GEM
     faraday-net_http_persistent (2.1.0)
       faraday (~> 2.5)
       net-http-persistent (~> 4.0)
-    faraday-retry (2.1.0)
+    faraday-retry (2.2.1)
       faraday (~> 2.0)
     fcm (1.0.8)
       faraday (>= 1.0.0, < 3.0)
@@ -271,7 +270,7 @@ GEM
     fugit (1.11.1)
       et-orbi (~> 1, >= 1.2.11)
       raabro (~> 1.4)
-    gapic-common (0.18.0)
+    gapic-common (0.20.0)
       faraday (>= 1.9, < 3.a)
       faraday-retry (>= 1.0, < 3.a)
       google-protobuf (~> 3.14)
@@ -285,57 +284,57 @@ GEM
       activesupport (>= 6.1)
     gmail_xoauth (0.4.3)
       oauth (>= 0.3.6)
-    google-apis-core (0.11.0)
+    google-apis-core (0.15.1)
       addressable (~> 2.5, >= 2.5.1)
-      googleauth (>= 0.16.2, < 2.a)
-      httpclient (>= 2.8.1, < 3.a)
+      googleauth (~> 1.9)
+      httpclient (>= 2.8.3, < 3.a)
       mini_mime (~> 1.0)
+      mutex_m
       representable (~> 3.0)
       retriable (>= 2.0, < 4.a)
-      rexml
-      webrick
-    google-apis-iamcredentials_v1 (0.17.0)
-      google-apis-core (>= 0.11.0, < 2.a)
-    google-apis-storage_v1 (0.19.0)
-      google-apis-core (>= 0.9.0, < 2.a)
-    google-cloud-core (1.6.0)
-      google-cloud-env (~> 1.0)
+    google-apis-iamcredentials_v1 (0.22.0)
+      google-apis-core (>= 0.15.0, < 2.a)
+    google-apis-storage_v1 (0.47.0)
+      google-apis-core (>= 0.15.0, < 2.a)
+    google-cloud-core (1.7.1)
+      google-cloud-env (>= 1.0, < 3.a)
       google-cloud-errors (~> 1.0)
-    google-cloud-dialogflow-v2 (0.23.0)
-      gapic-common (>= 0.18.0, < 2.a)
+    google-cloud-dialogflow-v2 (0.31.0)
+      gapic-common (>= 0.20.0, < 2.a)
       google-cloud-errors (~> 1.0)
       google-cloud-location (>= 0.4, < 2.a)
-    google-cloud-env (1.6.0)
-      faraday (>= 0.17.3, < 3.0)
+    google-cloud-env (2.2.1)
+      faraday (>= 1.0, < 3.a)
     google-cloud-errors (1.3.1)
-    google-cloud-location (0.4.0)
-      gapic-common (>= 0.17.1, < 2.a)
+    google-cloud-location (0.6.0)
+      gapic-common (>= 0.20.0, < 2.a)
       google-cloud-errors (~> 1.0)
-    google-cloud-storage (1.44.0)
+    google-cloud-storage (1.52.0)
       addressable (~> 2.8)
       digest-crc (~> 0.4)
-      google-apis-iamcredentials_v1 (~> 0.1)
-      google-apis-storage_v1 (~> 0.19.0)
+      google-apis-core (~> 0.13)
+      google-apis-iamcredentials_v1 (~> 0.18)
+      google-apis-storage_v1 (~> 0.38)
       google-cloud-core (~> 1.6)
-      googleauth (>= 0.16.2, < 2.a)
+      googleauth (~> 1.9)
       mini_mime (~> 1.0)
-    google-cloud-translate-v3 (0.6.0)
-      gapic-common (>= 0.17.1, < 2.a)
+    google-cloud-translate-v3 (0.10.0)
+      gapic-common (>= 0.20.0, < 2.a)
       google-cloud-errors (~> 1.0)
-    google-protobuf (3.25.3)
-    google-protobuf (3.25.3-arm64-darwin)
-    google-protobuf (3.25.3-x86_64-darwin)
-    google-protobuf (3.25.3-x86_64-linux)
-    googleapis-common-protos (1.4.0)
-      google-protobuf (~> 3.14)
-      googleapis-common-protos-types (~> 1.2)
-      grpc (~> 1.27)
+    google-protobuf (3.25.5)
+    google-protobuf (3.25.5-arm64-darwin)
+    google-protobuf (3.25.5-x86_64-darwin)
+    google-protobuf (3.25.5-x86_64-linux)
+    googleapis-common-protos (1.6.0)
+      google-protobuf (>= 3.18, < 5.a)
+      googleapis-common-protos-types (~> 1.7)
+      grpc (~> 1.41)
     googleapis-common-protos-types (1.14.0)
       google-protobuf (~> 3.18)
-    googleauth (1.5.2)
-      faraday (>= 0.17.3, < 3.a)
+    googleauth (1.11.2)
+      faraday (>= 1.0, < 3.a)
+      google-cloud-env (~> 2.1)
       jwt (>= 1.4, < 3.0)
-      memoist (~> 0.16)
       multi_json (~> 1.11)
       os (>= 0.9, < 2.0)
       signet (>= 0.16, < 2.a)
@@ -374,7 +373,7 @@ GEM
       mini_mime (>= 1.0.0)
       multi_xml (>= 0.5.2)
     httpclient (2.8.3)
-    i18n (1.14.5)
+    i18n (1.14.6)
       concurrent-ruby (~> 1.0)
     image_processing (1.12.2)
       mini_magick (>= 4.9.5, < 5)
@@ -398,6 +397,13 @@ GEM
       hana (~> 1.3)
       regexp_parser (~> 2.0)
       uri_template (~> 0.7)
+    judoscale-rails (1.8.2)
+      judoscale-ruby (= 1.8.2)
+      railties
+    judoscale-ruby (1.8.2)
+    judoscale-sidekiq (1.8.2)
+      judoscale-ruby (= 1.8.2)
+      sidekiq (>= 5.0)
     jwt (2.8.1)
       base64
     kaminari (1.2.2)
@@ -456,8 +462,7 @@ GEM
       net-smtp
     marcel (1.0.4)
     maxminddb (0.1.22)
-    memoist (0.16.2)
-    meta_request (0.8.2)
+    meta_request (0.8.3)
       rack-contrib (>= 1.1, < 3)
       railties (>= 3.0.0, < 8)
     method_source (1.1.0)
@@ -474,13 +479,14 @@ GEM
     multi_json (1.15.0)
     multi_xml (0.6.0)
     multipart-post (2.3.0)
+    mutex_m (0.3.0)
     neighbor (0.2.3)
       activerecord (>= 5.2)
     net-http (0.4.1)
       uri
     net-http-persistent (4.0.2)
       connection_pool (~> 2.2)
-    net-imap (0.4.14)
+    net-imap (0.4.17)
       date
       net-protocol
     net-pop (0.1.2)
@@ -496,14 +502,14 @@ GEM
     newrelic_rpm (9.6.0)
       base64
     nio4r (2.7.3)
-    nokogiri (1.16.6)
+    nokogiri (1.16.7)
       mini_portile2 (~> 2.8.2)
       racc (~> 1.4)
-    nokogiri (1.16.6-arm64-darwin)
+    nokogiri (1.16.7-arm64-darwin)
       racc (~> 1.4)
-    nokogiri (1.16.6-x86_64-darwin)
+    nokogiri (1.16.7-x86_64-darwin)
       racc (~> 1.4)
-    nokogiri (1.16.6-x86_64-linux)
+    nokogiri (1.16.7-x86_64-linux)
       racc (~> 1.4)
     oauth (1.1.0)
       oauth-tty (~> 1.0, >= 1.0.1)
@@ -522,7 +528,7 @@ GEM
       hashie (>= 3.4.6)
       rack (>= 2.2.3)
       rack-protection
-    omniauth-google-oauth2 (1.1.2)
+    omniauth-google-oauth2 (1.1.3)
       jwt (>= 2.0)
       oauth2 (~> 2.0)
       omniauth (~> 2.0)
@@ -552,13 +558,13 @@ GEM
     pry-rails (0.3.9)
       pry (>= 0.10.4)
     public_suffix (6.0.0)
-    puma (6.4.2)
+    puma (6.4.3)
       nio4r (~> 2.0)
     pundit (2.3.0)
       activesupport (>= 3.0.0)
     raabro (1.4.0)
-    racc (1.8.0)
-    rack (2.2.9)
+    racc (1.8.1)
+    rack (2.2.10)
     rack-attack (6.7.0)
       rack (>= 1.0, < 4)
     rack-contrib (2.5.0)
@@ -570,25 +576,25 @@ GEM
     rack-protection (3.2.0)
       base64 (>= 0.1.0)
       rack (~> 2.2, >= 2.2.4)
-    rack-proxy (0.7.6)
+    rack-proxy (0.7.7)
       rack
     rack-test (2.1.0)
       rack (>= 1.3)
     rack-timeout (0.6.3)
-    rails (7.0.8.4)
-      actioncable (= 7.0.8.4)
-      actionmailbox (= 7.0.8.4)
-      actionmailer (= 7.0.8.4)
-      actionpack (= 7.0.8.4)
-      actiontext (= 7.0.8.4)
-      actionview (= 7.0.8.4)
-      activejob (= 7.0.8.4)
-      activemodel (= 7.0.8.4)
-      activerecord (= 7.0.8.4)
-      activestorage (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    rails (7.0.8.5)
+      actioncable (= 7.0.8.5)
+      actionmailbox (= 7.0.8.5)
+      actionmailer (= 7.0.8.5)
+      actionpack (= 7.0.8.5)
+      actiontext (= 7.0.8.5)
+      actionview (= 7.0.8.5)
+      activejob (= 7.0.8.5)
+      activemodel (= 7.0.8.5)
+      activerecord (= 7.0.8.5)
+      activestorage (= 7.0.8.5)
+      activesupport (= 7.0.8.5)
       bundler (>= 1.15.0)
-      railties (= 7.0.8.4)
+      railties (= 7.0.8.5)
     rails-dom-testing (2.2.0)
       activesupport (>= 5.0.0)
       minitest
@@ -596,9 +602,9 @@ GEM
     rails-html-sanitizer (1.6.0)
       loofah (~> 2.21)
       nokogiri (~> 1.14)
-    railties (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    railties (7.0.8.5)
+      actionpack (= 7.0.8.5)
+      activesupport (= 7.0.8.5)
       method_source
       rake (>= 12.2)
       thor (~> 1.0)
@@ -634,20 +640,19 @@ GEM
     retriable (3.1.2)
     reverse_markdown (2.1.1)
       nokogiri
-    rexml (3.3.6)
-      strscan
+    rexml (3.3.9)
     rspec-core (3.13.0)
       rspec-support (~> 3.13.0)
-    rspec-expectations (3.13.1)
+    rspec-expectations (3.13.2)
       diff-lcs (>= 1.2.0, < 2.0)
       rspec-support (~> 3.13.0)
     rspec-mocks (3.13.1)
       diff-lcs (>= 1.2.0, < 2.0)
       rspec-support (~> 3.13.0)
-    rspec-rails (6.1.4)
-      actionpack (>= 6.1)
-      activesupport (>= 6.1)
-      railties (>= 6.1)
+    rspec-rails (7.0.1)
+      actionpack (>= 7.0)
+      activesupport (>= 7.0)
+      railties (>= 7.0)
       rspec-core (~> 3.13)
       rspec-expectations (~> 3.13)
       rspec-mocks (~> 3.13)
@@ -709,7 +714,6 @@ GEM
       activerecord (>= 4)
       activesupport (>= 4)
     selectize-rails (0.12.6)
-    semantic_range (3.0.0)
     sentry-rails (5.19.0)
       railties (>= 5.0)
       sentry-ruby (~> 5.19.0)
@@ -766,7 +770,6 @@ GEM
     stackprof (0.2.25)
     statsd-ruby (1.5.0)
     stripe (8.5.0)
-    strscan (3.1.0)
     telephone_number (1.4.20)
     test-prof (1.2.1)
     thor (1.3.1)
@@ -800,6 +803,13 @@ GEM
       activemodel (>= 3.2)
       mail (~> 2.5)
     version_gem (1.1.4)
+    vite_rails (3.0.17)
+      railties (>= 5.1, < 8)
+      vite_ruby (~> 3.0, >= 3.2.2)
+    vite_ruby (3.8.0)
+      dry-cli (>= 0.7, < 2)
+      rack-proxy (~> 0.6, >= 0.6.1)
+      zeitwerk (~> 2.2)
     warden (1.2.9)
       rack (>= 2.0.9)
     web-console (4.2.1)
@@ -814,12 +824,6 @@ GEM
       addressable (>= 2.8.0)
       crack (>= 0.3.2)
       hashdiff (>= 0.4.0, < 2.0.0)
-    webpacker (5.4.4)
-      activesupport (>= 5.2)
-      rack-proxy (>= 0.6.1)
-      railties (>= 5.2)
-      semantic_range (>= 2.3.0)
-    webrick (1.8.1)
     websocket-driver (0.7.6)
       websocket-extensions (>= 0.1.0)
     websocket-extensions (0.1.5)
@@ -827,7 +831,7 @@ GEM
     working_hours (1.4.1)
       activesupport (>= 3.2)
       tzinfo
-    zeitwerk (2.6.16)
+    zeitwerk (2.6.17)
 
 PLATFORMS
   arm64-darwin-20
@@ -862,7 +866,6 @@ DEPENDENCIES
   climate_control
   commonmarker
   csv-safe
-  cypress-on-rails
   database_cleaner
   ddtrace
   debug (~> 1.8)
@@ -881,9 +884,9 @@ DEPENDENCIES
   foreman
   geocoder
   gmail_xoauth
-  google-cloud-dialogflow-v2
-  google-cloud-storage
-  google-cloud-translate-v3
+  google-cloud-dialogflow-v2 (>= 0.24.0)
+  google-cloud-storage (>= 1.48.0)
+  google-cloud-translate-v3 (>= 0.7.0)
   groupdate
   grpc
   haikunator
@@ -894,6 +897,8 @@ DEPENDENCIES
   jbuilder
   json_refs
   json_schemer
+  judoscale-rails
+  judoscale-sidekiq
   jwt
   kaminari
   koala
@@ -903,14 +908,14 @@ DEPENDENCIES
   listen
   lograge (~> 0.14.0)
   maxminddb
-  meta_request (>= 0.8.0)
+  meta_request (>= 0.8.3)
   mock_redis
   neighbor
   net-smtp (~> 0.3.4)
   newrelic-sidekiq-metrics (>= 1.6.2)
   newrelic_rpm
   omniauth (>= 2.1.2)
-  omniauth-google-oauth2 (>= 1.1.2)
+  omniauth-google-oauth2 (>= 1.1.3)
   omniauth-oauth2
   omniauth-rails_csrf_protection (~> 1.0, >= 1.0.2)
   pg
@@ -930,7 +935,7 @@ DEPENDENCIES
   responders (>= 3.1.1)
   rest-client
   reverse_markdown
-  rspec-rails (>= 6.1.4)
+  rspec-rails (>= 6.1.5)
   rspec_junit_formatter
   rubocop
   rubocop-performance
@@ -960,10 +965,10 @@ DEPENDENCIES
   tzinfo-data
   uglifier
   valid_email2
+  vite_rails
   web-console (>= 4.2.1)
   web-push (>= 3.0.1)
   webmock
-  webpacker
   wisper (= 2.0.0)
   working_hours
 

Makefile

@@ -6,7 +6,7 @@ RAILS_ENV ?= development
 setup:
 	gem install bundler
 	bundle install
-	yarn install
+	pnpm install
 
 db_create:
 	RAILS_ENV=$(RAILS_ENV) bundle exec rails db:create
@@ -30,7 +30,7 @@ server:
 	RAILS_ENV=$(RAILS_ENV) bundle exec rails server -b 0.0.0.0 -p 3000
 
 burn:
-	bundle && yarn
+	bundle && pnpm install
 
 run:
 	@if [ -f ./.overmind.sock ]; then \

Procfile.dev

@@ -1,4 +1,4 @@
 backend: bin/rails s -p 3000
-frontend: export NODE_OPTIONS=--openssl-legacy-provider && bin/webpack-dev-server
 # https://github.com/mperham/sidekiq/issues/3090#issuecomment-389748695
 worker: dotenv bundle exec sidekiq -C config/sidekiq.yml
+vite: bin/vite dev

Procfile.test

@@ -1,3 +1,3 @@
 backend: RAILS_ENV=test bin/rails s -p 5050
-frontend: export NODE_OPTIONS=--openssl-legacy-provider && bin/webpack-dev-server
+vite: bin/vite dev
 worker: RAILS_ENV=test dotenv bundle exec sidekiq -C config/sidekiq.yml

README.md

@@ -1,9 +1,12 @@
+## 🚨 Note: This branch is unstable. For the stable branch's source code, please use the branch [3.x](https://github.com/chatwoot/chatwoot/tree/3.x)
+
+
 <img src="https://user-images.githubusercontent.com/2246121/282256557-1570674b-d142-4198-9740-69404cc6a339.png#gh-light-mode-only" width="100%" alt="Chat dashboard dark mode"/>
 <img src="https://user-images.githubusercontent.com/2246121/282256632-87f6a01b-6467-4e0e-8a93-7bbf66d03a17.png#gh-dark-mode-only" width="100%" alt="Chat dashboard"/>
 
 ___
 
-# Chatwoot 
+# Chatwoot
 
 Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
 <p>
@@ -98,7 +101,7 @@ Chatwoot now supports 1-Click deployment to DigitalOcean as a kubernetes app.
 
 ### Other deployment options
 
-For other supported options, checkout our [deployment page](https://chatwoot.com/deploy). 
+For other supported options, checkout our [deployment page](https://chatwoot.com/deploy).
 
 ## Security
 

VERSION_CW

@@ -1 +1 @@
-3.9.0
+3.13.0

VERSION_CWCTL

@@ -1 +1 @@
-2.8.0
+3.0.0

app/assets/config/manifest.js

@@ -2,5 +2,4 @@
 //= link administrate/application.css
 //= link administrate/application.js
 //= link administrate-field-active_storage/application.css
-//= link dashboardChart.js
 //= link secretField.js

app/assets/javascripts/dashboardChart.js

@@ -1,55 +0,0 @@
-// eslint-disable-next-line
-function prepareData(data) {
-  var labels = [];
-  var dataSet = [];
-  data.forEach(item => {
-    labels.push(item[0]);
-    dataSet.push(item[1]);
-  });
-  return { labels, dataSet };
-}
-
-function getChartOptions() {
-  var fontFamily =
-    'PlusJakarta,-apple-system,system-ui,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif';
-  return {
-    responsive: true,
-    legend: { labels: { fontFamily } },
-    scales: {
-      xAxes: [
-        {
-          barPercentage: 1.26,
-          ticks: { fontFamily },
-          gridLines: { display: false },
-        },
-      ],
-      yAxes: [
-        {
-          ticks: { fontFamily },
-          gridLines: { display: false },
-        },
-      ],
-    },
-  };
-}
-
-// eslint-disable-next-line
-function drawSuperAdminDashboard(data) {
-  var ctx = document.getElementById('dashboard-chart').getContext('2d');
-  var chartData = prepareData(data);
-  // eslint-disable-next-line
-  new Chart(ctx, {
-    type: 'bar',
-    data: {
-      labels: chartData.labels,
-      datasets: [
-        {
-          label: 'Conversations',
-          data: chartData.dataSet,
-          backgroundColor: '#1f93ff',
-        },
-      ],
-    },
-    options: getChartOptions(),
-  });
-}

app/assets/stylesheets/administrate/utilities/_variables.scss

@@ -86,8 +86,5 @@ $swift-ease-out-duration: .4s !default;
 $swift-ease-out-timing-function: cubic-bezier(.25, .8, .25, 1) !default;
 $swift-ease-out: all $swift-ease-out-duration $swift-ease-out-timing-function !default;
 
-// Ionicons
-$ionicons-font-path: '~ionicons/fonts';
-
 // Transitions
 $transition-ease-in: all 0.250s ease-in;

app/builders/account_builder.rb

@@ -94,8 +94,8 @@ class AccountBuilder
 
   def blocked_domains
     domains = GlobalConfigService.load('BLOCKED_EMAIL_DOMAINS', '')
-    domains.split("\n").map(&:strip) if domains.present?
+    return [] if domains.blank?
 
-    []
+    domains.split("\n").map(&:strip)
   end
 end

app/controllers/api/v1/accounts/articles_controller.rb

@@ -6,13 +6,15 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
 
   def index
     @portal_articles = @portal.articles
-    @all_articles = @portal_articles.search(list_params)
-    @articles_count = @all_articles.count
+
+    set_article_count
+
+    @articles = @articles.search(list_params)
 
     @articles = if list_params[:category_slug].present?
-                  @all_articles.order_by_position.page(@current_page)
+                  @articles.order_by_position.page(@current_page)
                 else
-                  @all_articles.order_by_updated_at.page(@current_page)
+                  @articles.order_by_updated_at.page(@current_page)
                 end
   end
 
@@ -43,6 +45,19 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
 
   private
 
+  def set_article_count
+    # Search the params without status and author_id, use this to
+    # compute mine count published draft etc
+    base_search_params = list_params.except(:status, :author_id)
+    @articles = @portal_articles.search(base_search_params)
+
+    @articles_count = @articles.count
+    @mine_articles_count = @articles.search_by_author(Current.user.id).count
+    @published_articles_count = @articles.published.count
+    @draft_articles_count = @articles.draft.count
+    @archived_articles_count = @articles.archived.count
+  end
+
   def fetch_article
     @article = @portal.articles.find(params[:id])
   end
@@ -53,9 +68,10 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
 
   def article_params
     params.require(:article).permit(
-      :title, :slug, :position, :content, :description, :position, :category_id, :author_id, :associated_article_id, :status, meta: [:title,
-                                                                                                                                     :description,
-                                                                                                                                     { tags: [] }]
+      :title, :slug, :position, :content, :description, :position, :category_id, :author_id, :associated_article_id, :status,
+      :locale, meta: [:title,
+                      :description,
+                      { tags: [] }]
     )
   end
 

app/controllers/api/v1/accounts/conversations/messages_controller.rb

@@ -13,7 +13,7 @@ class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::
 
   def destroy
     ActiveRecord::Base.transaction do
-      message.update!(content: I18n.t('conversations.messages.deleted'), content_attributes: { deleted: true })
+      message.update!(content: I18n.t('conversations.messages.deleted'), content_type: :text, content_attributes: { deleted: true })
       message.attachments.destroy_all
     end
   end

app/controllers/api/v1/accounts/integrations/captain_controller.rb

@@ -1,22 +1,53 @@
 class Api::V1::Accounts::Integrations::CaptainController < Api::V1::Accounts::BaseController
-  before_action :check_admin_authorization?
-  before_action :fetch_hook
+  before_action :hook
 
-  def sso_url
-    params_string =
-      "token=#{URI.encode_www_form_component(@hook['settings']['access_token'])}" \
-      "&email=#{URI.encode_www_form_component(@hook['settings']['account_email'])}" \
-      "&account_id=#{URI.encode_www_form_component(@hook['settings']['account_id'])}"
-
-    installation_config = InstallationConfig.find_by(name: 'CAPTAIN_APP_URL')
-
-    sso_url = "#{installation_config.value}/sso?#{params_string}"
-    render json: { sso_url: sso_url }, status: :ok
+  def proxy
+    response = HTTParty.send(request_method, request_url, body: permitted_params[:body].to_json, headers: headers)
+    render plain: response.body, status: response.code
   end
 
   private
 
-  def fetch_hook
-    @hook = Current.account.hooks.find_by!(app_id: 'captain')
+  def headers
+    {
+      'X-User-Email' => hook.settings['account_email'],
+      'X-User-Token' => hook.settings['access_token'],
+      'Content-Type' => 'application/json',
+      'Accept' => '*/*'
+    }
+  end
+
+  def request_path
+    request_route = with_leading_hash_on_route(params[:route])
+
+    return 'api/sessions/profile' if request_route == '/sessions/profile'
+
+    "api/accounts/#{hook.settings['account_id']}#{request_route}"
+  end
+
+  def request_url
+    base_url = InstallationConfig.find_by(name: 'CAPTAIN_API_URL').value
+    URI.join(base_url, request_path).to_s
+  end
+
+  def hook
+    @hook ||= Current.account.hooks.find_by!(app_id: 'captain')
+  end
+
+  def request_method
+    method = permitted_params[:method].downcase
+    raise 'Invalid or missing HTTP method' unless %w[get post put patch delete options head].include?(method)
+
+    method
+  end
+
+  def with_leading_hash_on_route(request_route)
+    return '' if request_route.blank?
+
+    request_route.start_with?('/') ? request_route : "/#{request_route}"
+  end
+
+  def permitted_params
+    params.permit(:method, :route, body: {})
   end
 end

app/controllers/api/v1/accounts/portals_controller.rb

@@ -20,7 +20,7 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
   end
 
   def create
-    @portal = Current.account.portals.build(portal_params)
+    @portal = Current.account.portals.build(portal_params.merge(live_chat_widget_params))
     @portal.custom_domain = parsed_custom_domain
     @portal.save!
     process_attached_logo
@@ -28,7 +28,7 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
 
   def update
     ActiveRecord::Base.transaction do
-      @portal.update!(portal_params) if params[:portal].present?
+      @portal.update!(portal_params.merge(live_chat_widget_params)) if params[:portal].present?
       # @portal.custom_domain = parsed_custom_domain
       process_attached_logo if params[:blob_id].present?
     rescue StandardError => e
@@ -70,11 +70,21 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
 
   def portal_params
     params.require(:portal).permit(
-      :account_id, :color, :custom_domain, :header_text, :homepage_link, :name, :page_title, :slug, :archived, { config: [:default_locale,
-                                                                                                                          { allowed_locales: [] }] }
+      :account_id, :color, :custom_domain, :header_text, :homepage_link,
+      :name, :page_title, :slug, :archived, { config: [:default_locale, { allowed_locales: [] }] }
     )
   end
 
+  def live_chat_widget_params
+    permitted_params = params.permit(:inbox_id)
+    return {} if permitted_params[:inbox_id].blank?
+
+    inbox = Inbox.find(permitted_params[:inbox_id])
+    return {} unless inbox.web_widget?
+
+    { channel_web_widget_id: inbox.channel.id }
+  end
+
   def portal_member_params
     params.require(:portal).permit(:account_id, member_ids: [])
   end

app/controllers/api/v1/accounts/upload_controller.rb

@@ -1,13 +1,68 @@
 class Api::V1::Accounts::UploadController < Api::V1::Accounts::BaseController
   def create
-    file_blob = ActiveStorage::Blob.create_and_upload!(
-      key: nil,
-      io: params[:attachment].tempfile,
-      filename: params[:attachment].original_filename,
-      content_type: params[:attachment].content_type
-    )
-    file_blob.save!
+    result = if params[:attachment].present?
+               create_from_file
+             elsif params[:external_url].present?
+               create_from_url
+             else
+               render_error('No file or URL provided', :unprocessable_entity)
+             end
 
+    render_success(result) if result.is_a?(ActiveStorage::Blob)
+  end
+
+  private
+
+  def create_from_file
+    attachment = params[:attachment]
+    create_and_save_blob(attachment.tempfile, attachment.original_filename, attachment.content_type)
+  end
+
+  def create_from_url
+    uri = parse_uri(params[:external_url])
+    return if performed?
+
+    fetch_and_process_file_from_uri(uri)
+  end
+
+  def parse_uri(url)
+    uri = URI.parse(url)
+    validate_uri(uri)
+    uri
+  rescue URI::InvalidURIError, SocketError
+    render_error('Invalid URL provided', :unprocessable_entity)
+    nil
+  end
+
+  def validate_uri(uri)
+    raise URI::InvalidURIError unless uri.is_a?(URI::HTTP) || uri.is_a?(URI::HTTPS)
+  end
+
+  def fetch_and_process_file_from_uri(uri)
+    uri.open do |file|
+      create_and_save_blob(file, File.basename(uri.path), file.content_type)
+    end
+  rescue OpenURI::HTTPError => e
+    render_error("Failed to fetch file from URL: #{e.message}", :unprocessable_entity)
+  rescue SocketError
+    render_error('Invalid URL provided', :unprocessable_entity)
+  rescue StandardError
+    render_error('An unexpected error occurred', :internal_server_error)
+  end
+
+  def create_and_save_blob(io, filename, content_type)
+    ActiveStorage::Blob.create_and_upload!(
+      io: io,
+      filename: filename,
+      content_type: content_type
+    )
+  end
+
+  def render_success(file_blob)
     render json: { file_url: url_for(file_blob), blob_key: file_blob.key, blob_id: file_blob.id }
   end
+
+  def render_error(message, status)
+    render json: { error: message }, status: status
+  end
 end

app/controllers/api/v1/widget/conversations_controller.rb

@@ -11,6 +11,8 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
       process_update_contact
       @conversation = create_conversation
       conversation.messages.create!(message_params)
+      # TODO: Temporary fix for message type cast issue, since message_type is returning as string instead of integer
+      conversation.reload
     end
   end
 

app/controllers/api/v2/accounts/reports_controller.rb

@@ -66,7 +66,9 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
   end
 
   def check_authorization
-    raise Pundit::NotAuthorizedError unless Current.account_user.administrator?
+    return if Current.account_user.administrator?
+
+    raise Pundit::NotAuthorizedError
   end
 
   def common_params
@@ -135,3 +137,5 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
     V2::ReportBuilder.new(Current.account, conversation_params).conversation_metrics
   end
 end
+
+Api::V2::Accounts::ReportsController.prepend_mod_with('Api::V2::Accounts::ReportsController')

app/controllers/dashboard_controller.rb

@@ -72,7 +72,7 @@ class DashboardController < ActionController::Base
     @application_pack = if request.path.include?('/auth') || request.path.include?('/login')
                           'v3app'
                         else
-                          'application'
+                          'dashboard'
                         end
   end
 

app/controllers/google/callbacks_controller.rb

@@ -1,6 +1,15 @@
 class Google::CallbacksController < OauthCallbackController
   include GoogleConcern
 
+  def find_channel_by_email
+    # find by imap_login first, and then by email
+    # this ensures the legacy users can migrate correctly even if inbox email address doesn't match
+    imap_channel = Channel::Email.find_by(imap_login: users_data['email'], account: account)
+    return imap_channel if imap_channel
+
+    Channel::Email.find_by(email: users_data['email'], account: account)
+  end
+
   private
 
   def provider_name

app/controllers/oauth_callback_controller.rb

@@ -25,7 +25,7 @@ class OauthCallbackController < ApplicationController
   end
 
   def find_or_create_inbox
-    channel_email = Channel::Email.find_by(email: users_data['email'], account: account)
+    channel_email = find_channel_by_email
     # we need this value to know where to redirect on sucessful processing of the callback
     channel_exists = channel_email.present?
 
@@ -39,6 +39,10 @@ class OauthCallbackController < ApplicationController
     [channel_email.inbox, channel_exists]
   end
 
+  def find_channel_by_email
+    Channel::Email.find_by(email: users_data['email'], account: account)
+  end
+
   def update_channel(channel_email)
     channel_email.update!({
                             imap_login: users_data['email'], imap_address: imap_address,

app/controllers/platform/api/v1/accounts_controller.rb

@@ -4,6 +4,7 @@ class Platform::Api::V1::AccountsController < PlatformController
   def create
     @resource = Account.create!(account_params)
     update_resource_features
+    @resource.save!
     @platform_app.platform_app_permissibles.find_or_create_by(permissible: @resource)
   end
 

app/controllers/public/api/v1/portals/articles_controller.rb

@@ -6,7 +6,7 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B
   layout 'portal'
 
   def index
-    @articles = @portal.articles
+    @articles = @portal.articles.published
     search_articles
     order_by_sort_param
     @articles.page(list_params[:page]) if list_params[:page].present?
@@ -30,7 +30,7 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B
 
   def set_article
     @article = @portal.articles.find_by(slug: permitted_params[:article_slug])
-    @article.increment_view_count
+    @article.increment_view_count if @article.published?
     @parsed_content = render_article_content(@article.content)
   end
 

app/dashboards/account_dashboard.rb

@@ -26,7 +26,8 @@ class AccountDashboard < Administrate::BaseDashboard
     conversations: CountField,
     locale: Field::Select.with_options(collection: LANGUAGES_CONFIG.map { |_x, y| y[:iso_639_1_code] }),
     status: Field::Select.with_options(collection: [%w[Active active], %w[Suspended suspended]]),
-    account_users: Field::HasMany
+    account_users: Field::HasMany,
+    custom_attributes: Field::String
   }.merge(enterprise_attribute_types).freeze
 
   # COLLECTION_ATTRIBUTES
@@ -45,7 +46,7 @@ class AccountDashboard < Administrate::BaseDashboard
 
   # SHOW_PAGE_ATTRIBUTES
   # an array of attributes that will be displayed on the model's show page.
-  enterprise_show_page_attributes = ChatwootApp.enterprise? ? %i[limits all_features] : []
+  enterprise_show_page_attributes = ChatwootApp.enterprise? ? %i[custom_attributes limits all_features] : []
   SHOW_PAGE_ATTRIBUTES = (%i[
     id
     name

app/javascript/dashboard/App.vue

@@ -1,6 +1,5 @@
 <script>
 import { mapGetters } from 'vuex';
-import router from '../dashboard/routes';
 import AddAccountModal from '../dashboard/components/layout/sidebarComponents/AddAccountModal.vue';
 import LoadingState from './components/widgets/LoadingState.vue';
 import NetworkNotification from './components/NetworkNotification.vue';
@@ -9,9 +8,12 @@ import UpgradeBanner from './components/app/UpgradeBanner.vue';
 import PaymentPendingBanner from './components/app/PaymentPendingBanner.vue';
 import PendingEmailVerificationBanner from './components/app/PendingEmailVerificationBanner.vue';
 import vueActionCable from './helper/actionCable';
+import { useRouter } from 'vue-router';
+import { useStore } from 'dashboard/composables/store';
 import WootSnackbarBox from './components/SnackbarContainer.vue';
 import { setColorTheme } from './helper/themeHelper';
 import { isOnOnboardingView } from 'v3/helpers/RouteHelper';
+import { useAccount } from 'dashboard/composables/useAccount';
 import {
   registerSubscription,
   verifyServiceWorkerExistence,
@@ -31,6 +33,13 @@ export default {
     UpgradeBanner,
     PendingEmailVerificationBanner,
   },
+  setup() {
+    const router = useRouter();
+    const store = useStore();
+    const { accountId } = useAccount();
+
+    return { router, store, currentAccountId: accountId };
+  },
   data() {
     return {
       showAddAccountModal: false,
@@ -38,7 +47,6 @@ export default {
       reconnectService: null,
     };
   },
-
   computed: {
     ...mapGetters({
       getAccount: 'accounts/getAccount',
@@ -46,7 +54,6 @@ export default {
       currentUser: 'getCurrentUser',
       authUIFlags: 'getAuthUIFlags',
       accountUIFlags: 'accounts/getUIFlags',
-      currentAccountId: 'getCurrentAccountId',
     }),
     hasAccounts() {
       const { accounts = [] } = this.currentUser || {};
@@ -63,10 +70,13 @@ export default {
         this.showAddAccountModal = true;
       }
     },
-    currentAccountId() {
-      if (this.currentAccountId) {
-        this.initializeAccount();
-      }
+    currentAccountId: {
+      immediate: true,
+      handler() {
+        if (this.currentAccountId) {
+          this.initializeAccount();
+        }
+      },
     },
   },
   mounted() {
@@ -74,7 +84,7 @@ export default {
     this.listenToThemeChanges();
     this.setLocale(window.chatwootConfig.selectedLocale);
   },
-  beforeDestroy() {
+  unmounted() {
     if (this.reconnectService) {
       this.reconnectService.disconnect();
     }
@@ -100,8 +110,9 @@ export default {
       const { pubsub_token: pubsubToken } = this.currentUser || {};
       this.setLocale(locale);
       this.latestChatwootVersion = latestChatwootVersion;
-      vueActionCable.init(pubsubToken);
-      this.reconnectService = new ReconnectService(this.$store, router);
+      vueActionCable.init(this.store, pubsubToken);
+      this.reconnectService = new ReconnectService(this.store, this.router);
+      window.reconnectService = this.reconnectService;
 
       verifyServiceWorkerExistence(registration =>
         registration.pushManager.getSubscription().then(subscription => {
@@ -129,9 +140,11 @@ export default {
       <PaymentPendingBanner v-if="hideOnOnboardingView" />
       <UpgradeBanner />
     </template>
-    <transition name="fade" mode="out-in">
-      <router-view />
-    </transition>
+    <router-view v-slot="{ Component }">
+      <transition name="fade" mode="out-in">
+        <component :is="Component" />
+      </transition>
+    </router-view>
     <AddAccountModal :show="showAddAccountModal" :has-accounts="hasAccounts" />
     <WootSnackbarBox />
     <NetworkNotification />
@@ -141,6 +154,22 @@ export default {
 
 <style lang="scss">
 @import './assets/scss/app';
+
+.v-popper--theme-tooltip .v-popper__inner {
+  background: black !important;
+  font-size: 0.75rem;
+  padding: 4px 8px !important;
+  border-radius: 6px;
+  font-weight: 400;
+}
+
+.v-popper--theme-tooltip .v-popper__arrow-container {
+  display: none;
+}
+
+.multiselect__input {
+  margin-bottom: 0px !important;
+}
 </style>
 
-<style src="vue-multiselect/dist/vue-multiselect.min.css"></style>
+<style src="vue-multiselect/dist/vue-multiselect.css"></style>

app/javascript/dashboard/api/ApiClient.js

@@ -1,12 +1,20 @@
 /* global axios */
 
 const DEFAULT_API_VERSION = 'v1';
+const DEFAULT_OPTIONS = {
+  apiVersion: DEFAULT_API_VERSION,
+  enterprise: false,
+  accountScoped: false,
+  cancelPreviousRequests: false,
+};
 
 class ApiClient {
   constructor(resource, options = {}) {
-    this.apiVersion = `/api/${options.apiVersion || DEFAULT_API_VERSION}`;
-    this.options = options;
+    this.options = { ...DEFAULT_OPTIONS, ...options };
+    this.apiVersion = `/api/${this.options.apiVersion}`;
     this.resource = resource;
+    this.abortControllers = new Map();
+    this.activeRequests = new Map();
   }
 
   get url() {
@@ -39,24 +47,105 @@ class ApiClient {
     return url;
   }
 
-  get() {
-    return axios.get(this.url);
+  generateRequestKey(method, id = '', customRequestKey = '') {
+    if (customRequestKey) return customRequestKey;
+    return `${method}-${this.url}${id ? `/${id}` : ''}`;
   }
 
-  show(id) {
-    return axios.get(`${this.url}/${id}`);
+  cancelRequest(requestKey) {
+    const controller = this.abortControllers.get(requestKey);
+    if (controller) {
+      controller.abort();
+      this.abortControllers.delete(requestKey);
+      return true;
+    }
+    return false;
   }
 
-  create(data) {
-    return axios.post(this.url, data);
+  setupRequest(method, options = {}) {
+    if (!this.options.cancelPreviousRequests) {
+      return {};
+    }
+    const { id, customRequestKey } = options;
+    const requestKey = this.generateRequestKey(method, id, customRequestKey);
+
+    const previousRequests = this.activeRequests.get(method) || [];
+    const remainingRequests = previousRequests.filter(key => {
+      if (key === requestKey) {
+        this.cancelRequest(key);
+        return false;
+      }
+      return true;
+    });
+
+    this.activeRequests.set(method, [...remainingRequests, requestKey]);
+
+    const controller = new AbortController();
+    this.abortControllers.set(requestKey, controller);
+
+    return { requestKey, signal: controller.signal };
   }
 
-  update(id, data) {
-    return axios.patch(`${this.url}/${id}`, data);
+  async request(method, config = {}) {
+    const { id, data, customRequestKey, ...axiosConfig } = config;
+    const { requestKey, signal } = this.setupRequest(method, {
+      id,
+      customRequestKey,
+    });
+    try {
+      const url = id ? `${this.url}/${id}` : this.url;
+      return await axios({
+        method,
+        url,
+        data,
+        signal,
+        ...axiosConfig,
+      });
+    } finally {
+      this.abortControllers.delete(requestKey);
+      if (this.options.cancelPreviousRequests) {
+        const methodRequests = this.activeRequests.get(method) || [];
+        this.activeRequests.set(
+          method,
+          methodRequests.filter(key => key !== requestKey)
+        );
+      }
+    }
   }
 
-  delete(id) {
-    return axios.delete(`${this.url}/${id}`);
+  get(config = {}) {
+    return this.request('GET', config);
+  }
+
+  show(id, config = {}) {
+    return this.request('GET', { ...config, id });
+  }
+
+  create(data, config = {}) {
+    return this.request('POST', { ...config, data });
+  }
+
+  update(id, data, config = {}) {
+    return this.request('PATCH', { ...config, id, data });
+  }
+
+  delete(id, config = {}) {
+    return this.request('DELETE', { ...config, id });
+  }
+
+  cancelAllRequests() {
+    this.abortControllers.forEach(controller => controller.abort());
+    this.abortControllers.clear();
+    this.activeRequests.clear();
+  }
+
+  // Get all active request keys
+  getActiveRequests() {
+    return Array.from(this.abortControllers.keys());
+  }
+
+  destroy() {
+    this.cancelAllRequests();
   }
 }
 

app/javascript/dashboard/api/customRole.js

@@ -0,0 +1,9 @@
+import ApiClient from './ApiClient';
+
+class CustomRole extends ApiClient {
+  constructor() {
+    super('custom_roles', { accountScoped: true });
+  }
+}
+
+export default new CustomRole();

app/javascript/dashboard/api/helpCenter/articles.js

@@ -52,12 +52,13 @@ class ArticlesAPI extends PortalsAPI {
   }
 
   createArticle({ portalSlug, articleObj }) {
-    const { content, title, author_id, category_id } = articleObj;
+    const { content, title, authorId, categoryId, locale } = articleObj;
     return axios.post(`${this.url}/${portalSlug}/articles`, {
       content,
       title,
-      author_id,
-      category_id,
+      author_id: authorId,
+      category_id: categoryId,
+      locale,
     });
   }
 

app/javascript/dashboard/api/integrations.js

@@ -33,8 +33,8 @@ class IntegrationsAPI extends ApiClient {
     return axios.delete(`${this.baseUrl()}/integrations/hooks/${hookId}`);
   }
 
-  fetchCaptainURL() {
-    return axios.get(`${this.baseUrl()}/integrations/captain/sso_url`);
+  requestCaptain(body) {
+    return axios.post(`${this.baseUrl()}/integrations/captain/proxy`, body);
   }
 }
 

app/javascript/dashboard/api/reports.js

@@ -5,7 +5,11 @@ const getTimeOffset = () => -new Date().getTimezoneOffset() / 60;
 
 class ReportsAPI extends ApiClient {
   constructor() {
-    super('reports', { accountScoped: true, apiVersion: 'v2' });
+    super('reports', {
+      accountScoped: true,
+      apiVersion: 'v2',
+      cancelPreviousRequests: true,
+    });
   }
 
   getReports({
@@ -17,7 +21,8 @@ class ReportsAPI extends ApiClient {
     groupBy,
     businessHours,
   }) {
-    return axios.get(`${this.url}`, {
+    return this.request('GET', {
+      customRequestKey: `${metric}-report-GET`,
       params: {
         metric,
         since: from,
@@ -47,7 +52,9 @@ class ReportsAPI extends ApiClient {
   }
 
   getConversationMetric(type = 'account', page = 1) {
-    return axios.get(`${this.url}/conversations`, {
+    return this.request('GET', {
+      requestPath: `${this.url}/conversations`,
+
       params: {
         type,
         page,

app/javascript/dashboard/assets/images/auth/bottom-right.svg

@@ -0,0 +1,3 @@
+<svg width="800" height="800" viewBox="0 0 800 800" fill="none" xmlns="http://www.w3.org/2000/svg">
+<path fill-rule="evenodd" clip-rule="evenodd" d="M800 0H600V200H400V400H200V600H0V800H200H400H600H800V600V400V200V0Z" fill="#2773E4" fill-opacity="0.42"/>
+</svg>

app/javascript/dashboard/assets/images/auth/top-left.svg

@@ -0,0 +1,3 @@
+<svg width="600" height="600" viewBox="0 0 600 600" fill="none" xmlns="http://www.w3.org/2000/svg">
+<path fill-rule="evenodd" clip-rule="evenodd" d="M200 0H0V200V400V600H200V400H400V200H600V0H400H200Z" fill="#2773E4" fill-opacity="0.42"/>
+</svg>

app/javascript/dashboard/assets/scss/_animations.scss

@@ -31,23 +31,6 @@
   transform: translateX($space-medium);
 }
 
-.menu-list-enter-active,
-.menu-list-leave-active {
-  transition: opacity 0.3s var(--ease-out-cubic),
-    transform 0.2s var(--ease-out-cubic);
-}
-
-.menu-list-leave-to {
-  opacity: 0;
-  position: absolute;
-  transform: translateX($space-small);
-}
-
-.menu-list-enter {
-  opacity: 0;
-  transform: translateX(-$space-small);
-}
-
 .slide-up-enter-active {
   transition: all 0.3s var(--ease-in-cubic);
 }
@@ -65,7 +48,8 @@
 .menu-slide-enter-active,
 .menu-slide-leave-active {
   transform: translateY(0);
-  transition: transform 0.25s var(--ease-in-cubic),
+  transition:
+    transform 0.25s var(--ease-in-cubic),
     opacity 0.15s var(--ease-in-cubic);
 }
 

app/javascript/dashboard/assets/scss/_date-picker.scss

@@ -1,4 +1,4 @@
-@import '~vue2-datepicker/scss/index';
+@import 'vue-datepicker-next/scss/index';
 
 .date-picker {
   // To be removed one SLA reports date picker is created
@@ -25,7 +25,7 @@
   }
 
   .mx-input {
-    @apply h-[2.5rem] flex border border-solid border-slate-200 dark:border-slate-600 rounded-md shadow-none;
+    @apply h-[2.5rem] flex border border-solid border-n-weak rounded-md shadow-none;
   }
 
   .mx-input:disabled,
@@ -39,7 +39,7 @@
 }
 
 .mx-datepicker-main {
-  @apply border-0 bg-white dark:bg-slate-800;
+  @apply border-0 bg-n-solid-2 rounded-xl;
 
   .cell {
     &.disabled {
@@ -53,6 +53,14 @@
     }
   }
 
+  .mx-calendar+.mx-calendar {
+    @apply border-l border-n-weak;
+  }
+
+  .mx-datepicker-footer {
+    @apply border border-n-weak;
+  }
+
   .mx-time {
     @apply border-0 bg-white dark:bg-slate-800;
 

app/javascript/dashboard/assets/scss/_formulate.scss

@@ -1,4 +1,4 @@
-@import '~dashboard/assets/scss/variables';
+@import 'dashboard/assets/scss/variables';
 
 .formulate-input {
   .formulate-input-errors {

app/javascript/dashboard/assets/scss/_layout.scss

@@ -1,10 +1,11 @@
 // scss-lint:disable SpaceAfterPropertyColon
 @import 'shared/assets/fonts/inter';
+
 // Inter,
 html,
 body {
   font-family:
-    'PlusJakarta',
+    'Inter',
     -apple-system,
     system-ui,
     BlinkMacSystemFont,
@@ -23,7 +24,7 @@ body {
 }
 
 .app-wrapper {
-  @apply h-full flex-grow-0 min-h-0 w-full;
+  @apply h-screen flex-grow-0 min-h-0 w-full;
 
   .button--fixed-top {
     @apply fixed ltr:right-2 rtl:left-2 top-2 flex flex-row;

app/javascript/dashboard/assets/scss/_mixins.scss

@@ -1,5 +1,5 @@
-@import '~dashboard/assets/scss/variables';
-@import '~widget/assets/scss/mixins';
+@import 'dashboard/assets/scss/variables';
+@import 'widget/assets/scss/mixins';
 
 $spinner-before-border-color: rgba(255, 255, 255, 0.7);
 

app/javascript/dashboard/assets/scss/_variables.scss

@@ -89,9 +89,6 @@ $swift-ease-out-duration: .4s !default;
 $swift-ease-out-function: cubic-bezier(0.37, 0, 0.63, 1) !default;
 $swift-ease-out: all $swift-ease-out-duration $swift-ease-out-function !default;
 
-// Ionicons
-$ionicons-font-path: '~ionicons/fonts';
-
 // Transitions
 $transition-ease-in: all 0.250s ease-in;
 

app/javascript/dashboard/assets/scss/_woot.scss

@@ -2,7 +2,6 @@
 @import 'tailwindcss/components';
 @import 'tailwindcss/utilities';
 
-@import 'shared/assets/fonts/plus-jakarta';
 @import 'shared/assets/fonts/InterDisplay/inter-display';
 @import 'shared/assets/fonts/inter';
 
@@ -34,19 +33,181 @@
 
 @import 'plugins/multiselect';
 @import 'plugins/dropdown';
-@import '~shared/assets/stylesheets/ionicons';
 
 .tooltip {
-  @apply bg-slate-900 text-white py-1 px-2 z-40 text-xs rounded-md dark:bg-slate-200 dark:text-slate-900;
+  @apply bg-slate-900 text-white py-1 px-2 z-40 text-xs rounded-md dark:bg-slate-200 dark:text-slate-900 max-w-96;
+}
+
+#app {
+  @apply h-full w-full;
 }
 
 .hide {
   @apply hidden;
 }
 
+.n-blue-border {
+  @apply border-n-blue-border;
+}
+
+.n-blue-text {
+  @apply text-n-blue-text;
+}
+
+// scss-lint:disable PropertySortOrder
 @layer base {
+  /* NEXT COLORS START */
+  :root {
+    /* slate */
+    --slate-1: 252 252 253;
+    --slate-2: 249 249 251;
+    --slate-3: 240 240 243;
+    --slate-4: 232 232 236;
+    --slate-5: 224 225 230;
+    --slate-6: 217 217 224;
+    --slate-7: 205 206 214;
+    --slate-8: 185 187 198;
+    --slate-9: 139 141 152;
+    --slate-10: 128 131 141;
+    --slate-11: 96 100 108;
+    --slate-12: 28 32 36;
+
+    --ruby-1: 255 252 253;
+    --ruby-2: 255 247 248;
+    --ruby-3: 254 234 237;
+    --ruby-4: 255 220 225;
+    --ruby-5: 255 206 214;
+    --ruby-6: 248 191 200;
+    --ruby-7: 239 172 184;
+    --ruby-8: 229 146 163;
+    --ruby-9: 229 70 102;
+    --ruby-10: 220 59 93;
+    --ruby-11: 202 36 77;
+    --ruby-12: 100 23 43;
+
+    --amber-1: 254 253 251;
+    --amber-2: 254 251 233;
+    --amber-3: 255 247 194;
+    --amber-4: 255 238 156;
+    --amber-5: 251 229 119;
+    --amber-6: 243 214 115;
+    --amber-7: 233 193 98;
+    --amber-8: 226 163 54;
+    --amber-9: 255 197 61;
+    --amber-10: 255 186 24;
+    --amber-11: 171 100 0;
+    --amber-12: 79 52 34;
+
+    --teal-1: 250 254 253;
+    --teal-2: 243 251 249;
+    --teal-3: 224 248 243;
+    --teal-4: 204 243 234;
+    --teal-5: 184 234 224;
+    --teal-6: 161 222 210;
+    --teal-7: 131 205 193;
+    --teal-8: 83 185 171;
+    --teal-9: 18 165 148;
+    --teal-10: 13 155 138;
+    --teal-11: 0 133 115;
+    --teal-12: 13 61 56;
+
+    --background-color: 253 253 253;
+    --text-blue: 8 109 224;
+    --border-container: 236 236 236;
+    --border-strong: 235 235 235;
+    --border-weak: 234 234 234;
+    --solid-1: 255 255 255;
+    --solid-2: 255 255 255;
+    --solid-3: 255 255 255;
+    --solid-active: 255 255 255;
+    --solid-amber: 252 232 193;
+    --solid-blue: 218 236 255;
+
+    --alpha-1: 67, 67, 67, 0.06;
+    --alpha-2: 201, 202, 207, 0.15;
+    --alpha-3: 255, 255, 255, 0.96;
+    --black-alpha-1: 0, 0, 0, 0.12;
+    --black-alpha-2: 0, 0, 0, 0.04;
+    --border-blue: 39, 129, 246, 0.5;
+    --white-alpha: 255, 255, 255, 0.1;
+  }
+
+  body.dark {
+    /* slate */
+    --slate-1: 17 17 19;
+    --slate-2: 24 25 27;
+    --slate-3: 33 34 37;
+    --slate-4: 39 42 45;
+    --slate-5: 46 49 53;
+    --slate-6: 54 58 63;
+    --slate-7: 67 72 78;
+    --slate-8: 90 97 105;
+    --slate-9: 105 110 119;
+    --slate-10: 119 123 132;
+    --slate-11: 176 180 186;
+    --slate-12: 237 238 240;
+
+    --ruby-1: 25 17 19;
+    --ruby-2: 30 21 23;
+    --ruby-3: 58 20 30;
+    --ruby-4: 78 19 37;
+    --ruby-5: 94 26 46;
+    --ruby-6: 111 37 57;
+    --ruby-7: 136 52 71;
+    --ruby-8: 179 68 90;
+    --ruby-9: 229 70 102;
+    --ruby-10: 236 90 114;
+    --ruby-11: 255 148 157;
+    --ruby-12: 254 210 225;
+
+    --amber-1: 22 18 12;
+    --amber-2: 29 24 15;
+    --amber-3: 48 32 8;
+    --amber-4: 63 39 0;
+    --amber-5: 77 48 0;
+    --amber-6: 92 61 5;
+    --amber-7: 113 79 25;
+    --amber-8: 143 100 36;
+    --amber-9: 255 197 61;
+    --amber-10: 255 214 10;
+    --amber-11: 255 202 22;
+    --amber-12: 255 231 179;
+
+    --teal-1: 13 21 20;
+    --teal-2: 17 28 27;
+    --teal-3: 13 45 42;
+    --teal-4: 2 59 55;
+    --teal-5: 8 72 67;
+    --teal-6: 20 87 80;
+    --teal-7: 28 105 97;
+    --teal-8: 32 126 115;
+    --teal-9: 18 165 148;
+    --teal-10: 14 179 158;
+    --teal-11: 11 216 182;
+    --teal-12: 173 240 221;
+
+    --background-color: 18 18 19;
+    --border-strong: 52 52 52;
+    --border-weak: 38 38 42;
+    --solid-1: 23 23 26;
+    --solid-2: 29 30 36;
+    --solid-3: 44 45 54;
+    --solid-active: 53 57 66;
+    --solid-amber: 42 37 30;
+    --solid-blue: 16 49 91;
+    --text-blue: 126 182 255;
+
+    --alpha-1: 36, 36, 36, 0.8;
+    --alpha-2: 139, 147, 182, 0.15;
+    --alpha-3: 36, 38, 45, 0.9;
+    --black-alpha-1: 0, 0, 0, 0.3;
+    --black-alpha-2: 0, 0, 0, 0.2;
+    --border-blue: 39, 129, 246, 0.5;
+    --border-container: 236, 236, 236, 0;
+    --white-alpha: 255, 255, 255, 0.1;
+  }
+  /* NEXT COLORS END */
 
-  // scss-lint:disable PropertySortOrder
   :root {
     --color-amber-25: 254 253 251;
     --color-amber-50: 255 249 237;
@@ -389,3 +550,15 @@
     --color-orange-900: 255 224 194;
   }
 }
+
+@layer utilities {
+  /* Hide scrollbar for Chrome, Safari and Opera */
+  .no-scrollbar::-webkit-scrollbar {
+    display: none;
+  }
+  /* Hide scrollbar for IE, Edge and Firefox */
+  .no-scrollbar {
+    -ms-overflow-style: none; /* IE and Edge */
+    scrollbar-width: none; /* Firefox */
+  }
+}

app/javascript/dashboard/assets/scss/plugins/_multiselect.scss

@@ -222,6 +222,7 @@
 
   .multiselect__input {
     @apply h-[2.875rem] min-h-[2.875rem];
+    margin-bottom: 0px !important;
   }
 
   .multiselect__single {

app/javascript/dashboard/assets/scss/storybook.scss

@@ -1,39 +0,0 @@
-@import 'shared/assets/fonts/inter';
-@import 'shared/assets/fonts/plus-jakarta';
-@import 'shared/assets/stylesheets/animations';
-@import 'shared/assets/stylesheets/colors';
-@import 'shared/assets/stylesheets/spacing';
-@import 'shared/assets/stylesheets/font-size';
-@import 'shared/assets/stylesheets/font-weights';
-@import 'shared/assets/stylesheets/shadows';
-@import 'shared/assets/stylesheets/border-radius';
-@import 'variables';
-
-@import 'vue-multiselect/dist/vue-multiselect.min.css';
-@import '~shared/assets/stylesheets/ionicons';
-
-@import 'mixins';
-@import 'helper-classes';
-
-@import 'typography';
-@import 'layout';
-@import 'animations';
-
-@import 'widgets/buttons';
-@import 'widgets/base';
-
-@import 'plugins/multiselect';
-
-@import 'widget/assets/scss/reset';
-@import 'tailwindcss/base';
-@import 'tailwindcss/components';
-@import 'tailwindcss/utilities';
-@import 'widget/assets/scss/utilities';
-
-html,
-body {
-  font-family: 'PlusJakarta', sans-serif;
-  -moz-osx-font-smoothing: grayscale;
-  -webkit-font-smoothing: antialiased;
-  height: 100%;
-}

app/javascript/dashboard/assets/scss/widgets/_base.scss

@@ -31,7 +31,13 @@ hr {
 ul,
 ol,
 dl {
-  @apply mb-2 list-disc list-outside leading-[1.65];
+  @apply list-disc list-outside leading-[1.65];
+}
+
+ul:not(.reset-base),
+ol:not(.reset-base),
+dl:not(.reset-base) {
+  @apply mb-0;
 }
 
 // Form elements

app/javascript/dashboard/assets/scss/widgets/_buttons.scss

@@ -96,7 +96,7 @@ button {
   }
 
   // @TODDO - Remove after moving all buttons to woot-button
-  .icon+.button__content {
+  .icon + .button__content {
     @apply w-auto;
   }
 

app/javascript/dashboard/components-next/Campaigns/CampaignCard/CampaignCard.vue

@@ -0,0 +1,137 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+import { getInboxIconByType } from 'dashboard/helper/inbox';
+
+import CardLayout from 'dashboard/components-next/CardLayout.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import LiveChatCampaignDetails from './LiveChatCampaignDetails.vue';
+import SMSCampaignDetails from './SMSCampaignDetails.vue';
+
+const props = defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  message: {
+    type: String,
+    default: '',
+  },
+  isLiveChatType: {
+    type: Boolean,
+    default: false,
+  },
+  isEnabled: {
+    type: Boolean,
+    default: false,
+  },
+  status: {
+    type: String,
+    default: '',
+  },
+  sender: {
+    type: Object,
+    default: null,
+  },
+  inbox: {
+    type: Object,
+    default: null,
+  },
+  scheduledAt: {
+    type: Number,
+    default: 0,
+  },
+});
+
+const emit = defineEmits(['edit', 'delete']);
+
+const { t } = useI18n();
+
+const STATUS_COMPLETED = 'completed';
+
+const { formatMessage } = useMessageFormatter();
+
+const isActive = computed(() =>
+  props.isLiveChatType ? props.isEnabled : props.status !== STATUS_COMPLETED
+);
+
+const statusTextColor = computed(() => ({
+  'text-n-teal-11': isActive.value,
+  'text-n-slate-12': !isActive.value,
+}));
+
+const campaignStatus = computed(() => {
+  if (props.isLiveChatType) {
+    return props.isEnabled
+      ? t('CAMPAIGN.LIVE_CHAT.CARD.STATUS.ENABLED')
+      : t('CAMPAIGN.LIVE_CHAT.CARD.STATUS.DISABLED');
+  }
+
+  return props.status === STATUS_COMPLETED
+    ? t('CAMPAIGN.SMS.CARD.STATUS.COMPLETED')
+    : t('CAMPAIGN.SMS.CARD.STATUS.SCHEDULED');
+});
+
+const inboxName = computed(() => props.inbox?.name || '');
+
+const inboxIcon = computed(() => {
+  const { phone_number: phoneNumber, channel_type: type } = props.inbox;
+  return getInboxIconByType(type, phoneNumber);
+});
+</script>
+
+<template>
+  <CardLayout layout="row">
+    <div class="flex flex-col items-start justify-between flex-1 min-w-0 gap-2">
+      <div class="flex justify-between gap-3 w-fit">
+        <span
+          class="text-base font-medium capitalize text-n-slate-12 line-clamp-1"
+        >
+          {{ title }}
+        </span>
+        <span
+          class="text-xs font-medium inline-flex items-center h-6 px-2 py-0.5 rounded-md bg-n-alpha-2"
+          :class="statusTextColor"
+        >
+          {{ campaignStatus }}
+        </span>
+      </div>
+      <div
+        v-dompurify-html="formatMessage(message)"
+        class="text-sm text-n-slate-11 line-clamp-1 [&>p]:mb-0 h-6"
+      />
+      <div class="flex items-center w-full h-6 gap-2 overflow-hidden">
+        <LiveChatCampaignDetails
+          v-if="isLiveChatType"
+          :sender="sender"
+          :inbox-name="inboxName"
+          :inbox-icon="inboxIcon"
+        />
+        <SMSCampaignDetails
+          v-else
+          :inbox-name="inboxName"
+          :inbox-icon="inboxIcon"
+          :scheduled-at="scheduledAt"
+        />
+      </div>
+    </div>
+    <div class="flex items-center justify-end w-20 gap-2">
+      <Button
+        v-if="isLiveChatType"
+        variant="faded"
+        size="sm"
+        color="slate"
+        icon="i-lucide-sliders-vertical"
+        @click="emit('edit')"
+      />
+      <Button
+        variant="faded"
+        color="ruby"
+        size="sm"
+        icon="i-lucide-trash"
+        @click="emit('delete')"
+      />
+    </div>
+  </CardLayout>
+</template>

app/javascript/dashboard/components-next/Campaigns/CampaignCard/LiveChatCampaignDetails.vue

@@ -0,0 +1,56 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+
+const props = defineProps({
+  sender: {
+    type: Object,
+    default: null,
+  },
+  inboxName: {
+    type: String,
+    default: '',
+  },
+  inboxIcon: {
+    type: String,
+    default: '',
+  },
+});
+
+const { t } = useI18n();
+
+const senderName = computed(
+  () => props.sender?.name || t('CAMPAIGN.LIVE_CHAT.CARD.CAMPAIGN_DETAILS.BOT')
+);
+
+const senderThumbnailSrc = computed(() => props.sender?.thumbnail);
+</script>
+
+<template>
+  <span class="flex-shrink-0 text-sm text-n-slate-11 whitespace-nowrap">
+    {{ t('CAMPAIGN.LIVE_CHAT.CARD.CAMPAIGN_DETAILS.SENT_BY') }}
+  </span>
+  <div class="flex items-center gap-1.5 flex-shrink-0">
+    <Avatar
+      :name="senderName"
+      :src="senderThumbnailSrc"
+      :size="16"
+      rounded-full
+    />
+    <span class="text-sm font-medium text-n-slate-12">
+      {{ senderName }}
+    </span>
+  </div>
+  <span class="flex-shrink-0 text-sm text-n-slate-11 whitespace-nowrap">
+    {{ t('CAMPAIGN.LIVE_CHAT.CARD.CAMPAIGN_DETAILS.FROM') }}
+  </span>
+  <div class="flex items-center gap-1.5 flex-shrink-0">
+    <Icon :icon="inboxIcon" class="flex-shrink-0 text-n-slate-12 size-3" />
+    <span class="text-sm font-medium text-n-slate-12">
+      {{ inboxName }}
+    </span>
+  </div>
+</template>

app/javascript/dashboard/components-next/Campaigns/CampaignCard/SMSCampaignDetails.vue

@@ -0,0 +1,41 @@
+<script setup>
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import { messageStamp } from 'shared/helpers/timeHelper';
+
+import { useI18n } from 'vue-i18n';
+defineProps({
+  inboxName: {
+    type: String,
+    default: '',
+  },
+  inboxIcon: {
+    type: String,
+    default: '',
+  },
+  scheduledAt: {
+    type: Number,
+    default: 0,
+  },
+});
+
+const { t } = useI18n();
+</script>
+
+<template>
+  <span class="flex-shrink-0 text-sm text-n-slate-11 whitespace-nowrap">
+    {{ t('CAMPAIGN.SMS.CARD.CAMPAIGN_DETAILS.SENT_FROM') }}
+  </span>
+  <div class="flex items-center gap-1.5 flex-shrink-0">
+    <Icon :icon="inboxIcon" class="flex-shrink-0 text-n-slate-12 size-3" />
+    <span class="text-sm font-medium text-n-slate-12">
+      {{ inboxName }}
+    </span>
+  </div>
+
+  <span class="flex-shrink-0 text-sm text-n-slate-11 whitespace-nowrap">
+    {{ t('CAMPAIGN.SMS.CARD.CAMPAIGN_DETAILS.ON') }}
+  </span>
+  <span class="flex-1 text-sm font-medium truncate text-n-slate-12">
+    {{ messageStamp(new Date(scheduledAt), 'LLL d, h:mm a') }}
+  </span>
+</template>

app/javascript/dashboard/components-next/Campaigns/CampaignLayout.vue

@@ -0,0 +1,52 @@
+<script setup>
+import Button from 'dashboard/components-next/button/Button.vue';
+
+defineProps({
+  headerTitle: {
+    type: String,
+    default: '',
+  },
+  buttonLabel: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['click', 'close']);
+
+const handleButtonClick = () => {
+  emit('click');
+};
+</script>
+
+<template>
+  <section class="flex flex-col w-full h-full overflow-hidden bg-n-background">
+    <header class="sticky top-0 z-10 px-6 lg:px-0">
+      <div class="w-full max-w-[960px] mx-auto">
+        <div class="flex items-center justify-between w-full h-20 gap-2">
+          <span class="text-xl font-medium text-n-slate-12">
+            {{ headerTitle }}
+          </span>
+          <div
+            v-on-clickaway="() => emit('close')"
+            class="relative group/campaign-button"
+          >
+            <Button
+              :label="buttonLabel"
+              icon="i-lucide-plus"
+              size="sm"
+              class="group-hover/campaign-button:brightness-110"
+              @click="handleButtonClick"
+            />
+            <slot name="action" />
+          </div>
+        </div>
+      </div>
+    </header>
+    <main class="flex-1 px-6 overflow-y-auto lg:px-0">
+      <div class="w-full max-w-[960px] mx-auto py-4">
+        <slot name="default" />
+      </div>
+    </main>
+  </section>
+</template>

app/javascript/dashboard/components-next/Campaigns/EmptyState/CampaignEmptyStateContent.js

@@ -0,0 +1,212 @@
+export const ONGOING_CAMPAIGN_EMPTY_STATE_CONTENT = [
+  {
+    id: 1,
+    title: 'Chatbot Assistance',
+    inbox: {
+      id: 2,
+      name: 'PaperLayer Website',
+      channel_type: 'Channel::WebWidget',
+      phone_number: '',
+    },
+    sender: {
+      id: 1,
+      name: 'Alexa Rivera',
+    },
+    message: 'Hello! 👋 Need help with our chatbot features? Feel free to ask!',
+    campaign_status: 'active',
+    enabled: true,
+    campaign_type: 'ongoing',
+    trigger_rules: {
+      url: 'https://www.chatwoot.com/features/chatbot/',
+      time_on_page: 10,
+    },
+    trigger_only_during_business_hours: true,
+    created_at: '2024-10-24T13:10:26.636Z',
+    updated_at: '2024-10-24T13:10:26.636Z',
+  },
+  {
+    id: 2,
+    title: 'Pricing Information Support',
+    inbox: {
+      id: 2,
+      name: 'PaperLayer Website',
+      channel_type: 'Channel::WebWidget',
+      phone_number: '',
+    },
+    sender: {
+      id: 1,
+      name: 'Jamie Lee',
+    },
+    message: 'Hello! 👋 Any questions on pricing? I’m here to help!',
+    campaign_status: 'active',
+    enabled: false,
+    campaign_type: 'ongoing',
+    trigger_rules: {
+      url: 'https://www.chatwoot.com/pricings',
+      time_on_page: 10,
+    },
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-24T13:11:08.763Z',
+    updated_at: '2024-10-24T13:11:08.763Z',
+  },
+  {
+    id: 3,
+    title: 'Product Setup Assistance',
+    inbox: {
+      id: 2,
+      name: 'PaperLayer Website',
+      channel_type: 'Channel::WebWidget',
+      phone_number: '',
+    },
+    sender: {
+      id: 1,
+      name: 'Chatwoot',
+    },
+    message: 'Hi! Chatwoot here. Need help setting up? Let me know!',
+    campaign_status: 'active',
+    enabled: false,
+    campaign_type: 'ongoing',
+    trigger_rules: {
+      url: 'https://{*.}?chatwoot.com/apps/account/*/settings/inboxes/new/',
+      time_on_page: 10,
+    },
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-24T13:11:44.285Z',
+    updated_at: '2024-10-24T13:11:44.285Z',
+  },
+  {
+    id: 4,
+    title: 'General Assistance Campaign',
+    inbox: {
+      id: 2,
+      name: 'PaperLayer Website',
+      channel_type: 'Channel::WebWidget',
+      phone_number: '',
+    },
+    sender: {
+      id: 1,
+      name: 'Chris Barlow',
+    },
+    message:
+      'Hi there! 👋 I’m here for any questions you may have. Let’s chat!',
+    campaign_status: 'active',
+    enabled: true,
+    campaign_type: 'ongoing',
+    trigger_rules: {
+      url: 'https://siv.com',
+      time_on_page: 200,
+    },
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-29T19:54:33.741Z',
+    updated_at: '2024-10-29T19:56:26.296Z',
+  },
+];
+
+export const ONE_OFF_CAMPAIGN_EMPTY_STATE_CONTENT = [
+  {
+    id: 1,
+    title: 'Customer Feedback Request',
+    inbox: {
+      id: 6,
+      name: 'PaperLayer Mobile',
+      channel_type: 'Channel::Sms',
+      phone_number: '+29818373149903',
+      provider: 'default',
+    },
+    message:
+      'Hello! Enjoying our product? Share your feedback on G2 and earn a $25 Amazon coupon: https://chwt.app/g2-review',
+    campaign_status: 'active',
+    enabled: true,
+    campaign_type: 'one_off',
+    scheduled_at: 1729775588,
+    audience: [
+      { id: 4, type: 'Label' },
+      { id: 5, type: 'Label' },
+      { id: 6, type: 'Label' },
+    ],
+    trigger_rules: {},
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-24T13:13:08.496Z',
+    updated_at: '2024-10-24T13:15:38.698Z',
+  },
+  {
+    id: 2,
+    title: 'Welcome New Customer',
+    inbox: {
+      id: 6,
+      name: 'PaperLayer Mobile',
+      channel_type: 'Channel::Sms',
+      phone_number: '+29818373149903',
+      provider: 'default',
+    },
+    message: 'Welcome aboard! 🎉 Let us know if you have any questions.',
+    campaign_status: 'completed',
+    enabled: true,
+    campaign_type: 'one_off',
+    scheduled_at: 1729732500,
+    audience: [
+      { id: 1, type: 'Label' },
+      { id: 6, type: 'Label' },
+      { id: 5, type: 'Label' },
+      { id: 2, type: 'Label' },
+      { id: 4, type: 'Label' },
+    ],
+    trigger_rules: {},
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-24T13:14:00.168Z',
+    updated_at: '2024-10-24T13:15:38.707Z',
+  },
+  {
+    id: 3,
+    title: 'New Business Welcome',
+    inbox: {
+      id: 6,
+      name: 'PaperLayer Mobile',
+      channel_type: 'Channel::Sms',
+      phone_number: '+29818373149903',
+      provider: 'default',
+    },
+    message: 'Hello! We’re excited to have your business with us!',
+    campaign_status: 'active',
+    enabled: true,
+    campaign_type: 'one_off',
+    scheduled_at: 1730368440,
+    audience: [
+      { id: 1, type: 'Label' },
+      { id: 3, type: 'Label' },
+      { id: 6, type: 'Label' },
+      { id: 4, type: 'Label' },
+      { id: 2, type: 'Label' },
+      { id: 5, type: 'Label' },
+    ],
+    trigger_rules: {},
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-30T07:54:49.915Z',
+    updated_at: '2024-10-30T07:54:49.915Z',
+  },
+  {
+    id: 4,
+    title: 'New Member Onboarding',
+    inbox: {
+      id: 6,
+      name: 'PaperLayer Mobile',
+      channel_type: 'Channel::Sms',
+      phone_number: '+29818373149903',
+      provider: 'default',
+    },
+    message: 'Welcome to the team! Reach out if you have questions.',
+    campaign_status: 'completed',
+    enabled: true,
+    campaign_type: 'one_off',
+    scheduled_at: 1730304840,
+    audience: [
+      { id: 1, type: 'Label' },
+      { id: 3, type: 'Label' },
+      { id: 6, type: 'Label' },
+    ],
+    trigger_rules: {},
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-29T16:14:10.374Z',
+    updated_at: '2024-10-30T16:15:03.157Z',
+  },
+];

app/javascript/dashboard/components-next/Campaigns/EmptyState/LiveChatCampaignEmptyState.vue

@@ -0,0 +1,38 @@
+<script setup>
+import { ONGOING_CAMPAIGN_EMPTY_STATE_CONTENT } from './CampaignEmptyStateContent';
+
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import CampaignCard from 'dashboard/components-next/Campaigns/CampaignCard/CampaignCard.vue';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="flex flex-col gap-4 p-px">
+        <CampaignCard
+          v-for="campaign in ONGOING_CAMPAIGN_EMPTY_STATE_CONTENT"
+          :key="campaign.id"
+          :title="campaign.title"
+          :message="campaign.message"
+          :is-enabled="campaign.enabled"
+          :status="campaign.campaign_status"
+          :sender="campaign.sender"
+          :inbox="campaign.inbox"
+          :scheduled-at="campaign.scheduled_at"
+          is-live-chat-type
+        />
+      </div>
+    </template>
+  </EmptyStateLayout>
+</template>

app/javascript/dashboard/components-next/Campaigns/EmptyState/SMSCampaignEmptyState.vue

@@ -0,0 +1,37 @@
+<script setup>
+import { ONE_OFF_CAMPAIGN_EMPTY_STATE_CONTENT } from './CampaignEmptyStateContent';
+
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import CampaignCard from 'dashboard/components-next/Campaigns/CampaignCard/CampaignCard.vue';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="flex flex-col gap-4 p-px">
+        <CampaignCard
+          v-for="campaign in ONE_OFF_CAMPAIGN_EMPTY_STATE_CONTENT"
+          :key="campaign.id"
+          :title="campaign.title"
+          :message="campaign.message"
+          :is-enabled="campaign.enabled"
+          :status="campaign.campaign_status"
+          :sender="campaign.sender"
+          :inbox="campaign.inbox"
+          :scheduled-at="campaign.scheduled_at"
+        />
+      </div>
+    </template>
+  </EmptyStateLayout>
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/CampaignList.vue

@@ -0,0 +1,38 @@
+<script setup>
+import CampaignCard from 'dashboard/components-next/Campaigns/CampaignCard/CampaignCard.vue';
+
+defineProps({
+  campaigns: {
+    type: Array,
+    required: true,
+  },
+  isLiveChatType: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['edit', 'delete']);
+
+const handleEdit = campaign => emit('edit', campaign);
+const handleDelete = campaign => emit('delete', campaign);
+</script>
+
+<template>
+  <div class="flex flex-col gap-4">
+    <CampaignCard
+      v-for="campaign in campaigns"
+      :key="campaign.id"
+      :title="campaign.title"
+      :message="campaign.message"
+      :is-enabled="campaign.enabled"
+      :status="campaign.campaign_status"
+      :sender="campaign.sender"
+      :inbox="campaign.inbox"
+      :scheduled-at="campaign.scheduled_at"
+      :is-live-chat-type="isLiveChatType"
+      @edit="handleEdit(campaign)"
+      @delete="handleDelete(campaign)"
+    />
+  </div>
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/ConfirmDeleteCampaignDialog.vue

@@ -0,0 +1,49 @@
+<script setup>
+import { ref } from 'vue';
+import { useStore } from 'dashboard/composables/store';
+import { useI18n } from 'vue-i18n';
+import { useAlert } from 'dashboard/composables';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+
+const props = defineProps({
+  selectedCampaign: {
+    type: Object,
+    default: null,
+  },
+});
+
+const { t } = useI18n();
+const store = useStore();
+
+const dialogRef = ref(null);
+
+const deleteCampaign = async id => {
+  if (!id) return;
+
+  try {
+    await store.dispatch('campaigns/delete', id);
+    useAlert(t('CAMPAIGN.CONFIRM_DELETE.API.SUCCESS_MESSAGE'));
+  } catch (error) {
+    useAlert(t('CAMPAIGN.CONFIRM_DELETE.API.ERROR_MESSAGE'));
+  }
+};
+
+const handleDialogConfirm = async () => {
+  await deleteCampaign(props.selectedCampaign.id);
+  dialogRef.value?.close();
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    type="alert"
+    :title="t('CAMPAIGN.CONFIRM_DELETE.TITLE')"
+    :description="t('CAMPAIGN.CONFIRM_DELETE.DESCRIPTION')"
+    :confirm-button-label="t('CAMPAIGN.CONFIRM_DELETE.CONFIRM')"
+    @confirm="handleDialogConfirm"
+  />
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/EditLiveChatCampaignDialog.vue

@@ -0,0 +1,74 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useMapGetter, useStore } from 'dashboard/composables/store';
+import { useAlert } from 'dashboard/composables';
+import { useI18n } from 'vue-i18n';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import LiveChatCampaignForm from 'dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/LiveChatCampaignForm.vue';
+
+const props = defineProps({
+  selectedCampaign: {
+    type: Object,
+    default: null,
+  },
+});
+
+const { t } = useI18n();
+const store = useStore();
+
+const dialogRef = ref(null);
+const liveChatCampaignFormRef = ref(null);
+
+const uiFlags = useMapGetter('campaigns/getUIFlags');
+const isUpdatingCampaign = computed(() => uiFlags.value.isUpdating);
+
+const isInvalidForm = computed(
+  () => liveChatCampaignFormRef.value?.isSubmitDisabled
+);
+
+const selectedCampaignId = computed(() => props.selectedCampaign.id);
+
+const updateCampaign = async campaignDetails => {
+  try {
+    await store.dispatch('campaigns/update', {
+      id: selectedCampaignId.value,
+      ...campaignDetails,
+    });
+
+    useAlert(t('CAMPAIGN.LIVE_CHAT.EDIT.FORM.API.SUCCESS_MESSAGE'));
+    dialogRef.value.close();
+  } catch (error) {
+    const errorMessage =
+      error?.response?.message ||
+      t('CAMPAIGN.LIVE_CHAT.EDIT.FORM.API.ERROR_MESSAGE');
+    useAlert(errorMessage);
+  }
+};
+
+const handleSubmit = () => {
+  updateCampaign(liveChatCampaignFormRef.value.prepareCampaignDetails());
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    type="edit"
+    :title="t('CAMPAIGN.LIVE_CHAT.EDIT.TITLE')"
+    :is-loading="isUpdatingCampaign"
+    :disable-confirm-button="isUpdatingCampaign || isInvalidForm"
+    overflow-y-auto
+    @confirm="handleSubmit"
+  >
+    <LiveChatCampaignForm
+      ref="liveChatCampaignFormRef"
+      mode="edit"
+      :selected-campaign="selectedCampaign"
+      :show-action-buttons="false"
+      @submit="handleSubmit"
+    />
+  </Dialog>
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/LiveChatCampaignDialog.vue

@@ -0,0 +1,54 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+import { useStore } from 'dashboard/composables/store';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { CAMPAIGN_TYPES } from 'shared/constants/campaign.js';
+import { CAMPAIGNS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events.js';
+
+import LiveChatCampaignForm from 'dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/LiveChatCampaignForm.vue';
+
+const emit = defineEmits(['close']);
+
+const store = useStore();
+const { t } = useI18n();
+
+const addCampaign = async campaignDetails => {
+  try {
+    await store.dispatch('campaigns/create', campaignDetails);
+
+    // tracking this here instead of the store to track the type of campaign
+    useTrack(CAMPAIGNS_EVENTS.CREATE_CAMPAIGN, {
+      type: CAMPAIGN_TYPES.ONGOING,
+    });
+
+    useAlert(t('CAMPAIGN.SMS.CREATE.FORM.API.SUCCESS_MESSAGE'));
+  } catch (error) {
+    const errorMessage =
+      error?.response?.message ||
+      t('CAMPAIGN.SMS.CREATE.FORM.API.ERROR_MESSAGE');
+    useAlert(errorMessage);
+  }
+};
+
+const handleClose = () => emit('close');
+
+const handleSubmit = campaignDetails => {
+  addCampaign(campaignDetails);
+  handleClose();
+};
+</script>
+
+<template>
+  <div
+    class="w-[400px] z-50 min-w-0 absolute top-10 ltr:right-0 rtl:left-0 bg-n-alpha-3 backdrop-blur-[100px] p-6 rounded-xl border border-slate-50 dark:border-slate-900 shadow-md flex flex-col gap-6 max-h-[85vh] overflow-y-auto"
+  >
+    <h3 class="text-base font-medium text-slate-900 dark:text-slate-50">
+      {{ t(`CAMPAIGN.LIVE_CHAT.CREATE.TITLE`) }}
+    </h3>
+    <LiveChatCampaignForm
+      mode="create"
+      @submit="handleSubmit"
+      @cancel="handleClose"
+    />
+  </div>
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/LiveChatCampaignForm.vue

@@ -0,0 +1,323 @@
+<script setup>
+import { reactive, computed, ref, watch } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required, minLength } from '@vuelidate/validators';
+import { useMapGetter, useStore } from 'dashboard/composables/store';
+import { useAlert } from 'dashboard/composables';
+import { URLPattern } from 'urlpattern-polyfill';
+
+import Input from 'dashboard/components-next/input/Input.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import Editor from 'dashboard/components-next/Editor/Editor.vue';
+
+const props = defineProps({
+  mode: {
+    type: String,
+    required: true,
+    validator: value => ['edit', 'create'].includes(value),
+  },
+  selectedCampaign: {
+    type: Object,
+    default: () => ({}),
+  },
+  showActionButtons: {
+    type: Boolean,
+    default: true,
+  },
+});
+
+const emit = defineEmits(['submit', 'cancel']);
+
+const { t } = useI18n();
+const store = useStore();
+
+const formState = {
+  uiFlags: useMapGetter('campaigns/getUIFlags'),
+  inboxes: useMapGetter('inboxes/getWebsiteInboxes'),
+};
+
+const senderList = ref([]);
+
+const initialState = {
+  title: '',
+  message: '',
+  inboxId: null,
+  senderId: 0,
+  enabled: true,
+  triggerOnlyDuringBusinessHours: false,
+  endPoint: '',
+  timeOnPage: 10,
+};
+
+const state = reactive({ ...initialState });
+
+const urlValidators = {
+  shouldBeAValidURLPattern: value => {
+    try {
+      // eslint-disable-next-line
+      new URLPattern(value);
+      return true;
+    } catch {
+      return false;
+    }
+  },
+  shouldStartWithHTTP: value =>
+    value ? value.startsWith('https://') || value.startsWith('http://') : false,
+};
+
+const validationRules = {
+  title: { required, minLength: minLength(1) },
+  message: { required, minLength: minLength(1) },
+  inboxId: { required },
+  senderId: { required },
+  endPoint: { required, ...urlValidators },
+  timeOnPage: { required },
+};
+
+const v$ = useVuelidate(validationRules, state);
+
+const isCreating = computed(() => formState.uiFlags.value.isCreating);
+const isSubmitDisabled = computed(() => v$.value.$invalid);
+
+const mapToOptions = (items, valueKey, labelKey) =>
+  items?.map(item => ({
+    value: item[valueKey],
+    label: item[labelKey],
+  })) ?? [];
+
+const inboxOptions = computed(() =>
+  mapToOptions(formState.inboxes.value, 'id', 'name')
+);
+
+const sendersAndBotList = computed(() => [
+  { value: 0, label: 'Bot' },
+  ...mapToOptions(senderList.value, 'id', 'name'),
+]);
+
+const getErrorMessage = (field, errorKey) => {
+  const baseKey = 'CAMPAIGN.LIVE_CHAT.CREATE.FORM';
+  return v$.value[field].$error ? t(`${baseKey}.${errorKey}.ERROR`) : '';
+};
+
+const formErrors = computed(() => ({
+  title: getErrorMessage('title', 'TITLE'),
+  message: getErrorMessage('message', 'MESSAGE'),
+  inbox: getErrorMessage('inboxId', 'INBOX'),
+  endPoint: getErrorMessage('endPoint', 'END_POINT'),
+  timeOnPage: getErrorMessage('timeOnPage', 'TIME_ON_PAGE'),
+  sender: getErrorMessage('senderId', 'SENT_BY'),
+}));
+
+const resetState = () => Object.assign(state, initialState);
+
+const handleCancel = () => emit('cancel');
+
+const handleInboxChange = async inboxId => {
+  if (!inboxId) {
+    senderList.value = [];
+    return;
+  }
+
+  try {
+    const response = await store.dispatch('inboxMembers/get', { inboxId });
+    senderList.value = response?.data?.payload ?? [];
+  } catch (error) {
+    senderList.value = [];
+    useAlert(
+      error?.response?.message ??
+        t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.API.ERROR_MESSAGE')
+    );
+  }
+};
+
+const prepareCampaignDetails = () => ({
+  title: state.title,
+  message: state.message,
+  inbox_id: state.inboxId,
+  sender_id: state.senderId || null,
+  enabled: state.enabled,
+  trigger_only_during_business_hours: state.triggerOnlyDuringBusinessHours,
+  trigger_rules: {
+    url: state.endPoint,
+    time_on_page: state.timeOnPage,
+  },
+});
+
+const handleSubmit = async () => {
+  const isFormValid = await v$.value.$validate();
+  if (!isFormValid) return;
+
+  emit('submit', prepareCampaignDetails());
+  if (props.mode === 'create') {
+    resetState();
+    handleCancel();
+  }
+};
+
+const updateStateFromCampaign = campaign => {
+  if (!campaign) return;
+
+  const {
+    title,
+    message,
+    inbox: { id: inboxId },
+    sender,
+    enabled,
+    trigger_only_during_business_hours: triggerOnlyDuringBusinessHours,
+    trigger_rules: { url: endPoint, time_on_page: timeOnPage },
+  } = campaign;
+
+  Object.assign(state, {
+    title,
+    message,
+    inboxId,
+    senderId: sender?.id ?? 0,
+    enabled,
+    triggerOnlyDuringBusinessHours,
+    endPoint,
+    timeOnPage,
+  });
+};
+
+watch(
+  () => state.inboxId,
+  newInboxId => {
+    if (newInboxId) {
+      handleInboxChange(newInboxId);
+    }
+  },
+  { immediate: true }
+);
+
+watch(
+  () => props.selectedCampaign,
+  newCampaign => {
+    if (props.mode === 'edit' && newCampaign) {
+      updateStateFromCampaign(newCampaign);
+    }
+  },
+  { immediate: true }
+);
+
+defineExpose({ prepareCampaignDetails, isSubmitDisabled });
+</script>
+
+<template>
+  <form class="flex flex-col gap-4" @submit.prevent="handleSubmit">
+    <Input
+      v-model="state.title"
+      :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.TITLE.LABEL')"
+      :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.TITLE.PLACEHOLDER')"
+      :message="formErrors.title"
+      :message-type="formErrors.title ? 'error' : 'info'"
+    />
+
+    <Editor
+      v-model="state.message"
+      :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.MESSAGE.LABEL')"
+      :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.MESSAGE.PLACEHOLDER')"
+      :message="formErrors.message"
+      :message-type="formErrors.message ? 'error' : 'info'"
+    />
+
+    <div class="flex flex-col gap-1">
+      <label for="inbox" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.INBOX.LABEL') }}
+      </label>
+      <ComboBox
+        id="inbox"
+        v-model="state.inboxId"
+        :options="inboxOptions"
+        :has-error="!!formErrors.inbox"
+        :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.INBOX.PLACEHOLDER')"
+        :message="formErrors.inbox"
+        class="[&>div>button]:bg-n-alpha-black2 [&>div>button:not(.focused)]:dark:outline-n-weak [&>div>button:not(.focused)]:hover:!outline-n-slate-6"
+      />
+    </div>
+
+    <div class="flex flex-col gap-1">
+      <label for="sentBy" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.SENT_BY.LABEL') }}
+      </label>
+      <ComboBox
+        id="sentBy"
+        v-model="state.senderId"
+        :options="sendersAndBotList"
+        :has-error="!!formErrors.sender"
+        :disabled="!state.inboxId"
+        :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.SENT_BY.PLACEHOLDER')"
+        class="[&>div>button]:bg-n-alpha-black2 [&>div>button:not(.focused)]:dark:outline-n-weak [&>div>button:not(.focused)]:hover:!outline-n-slate-6"
+        :message="formErrors.sender"
+      />
+    </div>
+
+    <Input
+      v-model="state.endPoint"
+      type="url"
+      :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.END_POINT.LABEL')"
+      :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.END_POINT.PLACEHOLDER')"
+      :message="formErrors.endPoint"
+      :message-type="formErrors.endPoint ? 'error' : 'info'"
+    />
+
+    <Input
+      v-model="state.timeOnPage"
+      type="number"
+      :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.TIME_ON_PAGE.LABEL')"
+      :placeholder="
+        t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.TIME_ON_PAGE.PLACEHOLDER')
+      "
+      :message="formErrors.timeOnPage"
+      :message-type="formErrors.timeOnPage ? 'error' : 'info'"
+    />
+
+    <fieldset class="flex flex-col gap-2.5">
+      <legend class="mb-2.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.OTHER_PREFERENCES.TITLE') }}
+      </legend>
+
+      <label class="flex items-center gap-2">
+        <input v-model="state.enabled" type="checkbox" />
+        <span class="text-sm font-medium text-n-slate-12">
+          {{ t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.OTHER_PREFERENCES.ENABLED') }}
+        </span>
+      </label>
+
+      <label class="flex items-center gap-2">
+        <input v-model="state.triggerOnlyDuringBusinessHours" type="checkbox" />
+        <span class="text-sm font-medium text-n-slate-12">
+          {{
+            t(
+              'CAMPAIGN.LIVE_CHAT.CREATE.FORM.OTHER_PREFERENCES.TRIGGER_ONLY_BUSINESS_HOURS'
+            )
+          }}
+        </span>
+      </label>
+    </fieldset>
+
+    <div
+      v-if="showActionButtons"
+      class="flex items-center justify-between w-full gap-3"
+    >
+      <Button
+        type="button"
+        variant="faded"
+        color="slate"
+        :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.BUTTONS.CANCEL')"
+        class="w-full bg-n-alpha-2 n-blue-text hover:bg-n-alpha-3"
+        @click="handleCancel"
+      />
+      <Button
+        type="submit"
+        :label="
+          t(`CAMPAIGN.LIVE_CHAT.CREATE.FORM.BUTTONS.${mode.toUpperCase()}`)
+        "
+        class="w-full"
+        :is-loading="isCreating"
+        :disabled="isCreating || isSubmitDisabled"
+      />
+    </div>
+  </form>
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/SMSCampaign/SMSCampaignDialog.vue

@@ -0,0 +1,49 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+import { useStore } from 'dashboard/composables/store';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { CAMPAIGN_TYPES } from 'shared/constants/campaign.js';
+import { CAMPAIGNS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events.js';
+
+import SMSCampaignForm from 'dashboard/components-next/Campaigns/Pages/CampaignPage/SMSCampaign/SMSCampaignForm.vue';
+
+const emit = defineEmits(['close']);
+
+const store = useStore();
+const { t } = useI18n();
+
+const addCampaign = async campaignDetails => {
+  try {
+    await store.dispatch('campaigns/create', campaignDetails);
+
+    // tracking this here instead of the store to track the type of campaign
+    useTrack(CAMPAIGNS_EVENTS.CREATE_CAMPAIGN, {
+      type: CAMPAIGN_TYPES.ONE_OFF,
+    });
+
+    useAlert(t('CAMPAIGN.SMS.CREATE.FORM.API.SUCCESS_MESSAGE'));
+  } catch (error) {
+    const errorMessage =
+      error?.response?.message ||
+      t('CAMPAIGN.SMS.CREATE.FORM.API.ERROR_MESSAGE');
+    useAlert(errorMessage);
+  }
+};
+
+const handleSubmit = campaignDetails => {
+  addCampaign(campaignDetails);
+};
+
+const handleClose = () => emit('close');
+</script>
+
+<template>
+  <div
+    class="w-[400px] z-50 min-w-0 absolute top-10 ltr:right-0 rtl:left-0 bg-n-alpha-3 backdrop-blur-[100px] p-6 rounded-xl border border-slate-50 dark:border-slate-900 shadow-md flex flex-col gap-6"
+  >
+    <h3 class="text-base font-medium text-slate-900 dark:text-slate-50">
+      {{ t(`CAMPAIGN.SMS.CREATE.TITLE`) }}
+    </h3>
+    <SMSCampaignForm @submit="handleSubmit" @cancel="handleClose" />
+  </div>
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/SMSCampaign/SMSCampaignForm.vue

@@ -0,0 +1,189 @@
+<script setup>
+import { reactive, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required, minLength } from '@vuelidate/validators';
+import { useMapGetter } from 'dashboard/composables/store';
+
+import Input from 'dashboard/components-next/input/Input.vue';
+import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import TagMultiSelectComboBox from 'dashboard/components-next/combobox/TagMultiSelectComboBox.vue';
+
+const emit = defineEmits(['submit', 'cancel']);
+
+const { t } = useI18n();
+
+const formState = {
+  uiFlags: useMapGetter('campaigns/getUIFlags'),
+  labels: useMapGetter('labels/getLabels'),
+  inboxes: useMapGetter('inboxes/getSMSInboxes'),
+};
+
+const initialState = {
+  title: '',
+  message: '',
+  inboxId: null,
+  scheduledAt: null,
+  selectedAudience: [],
+};
+
+const state = reactive({ ...initialState });
+
+const rules = {
+  title: { required, minLength: minLength(1) },
+  message: { required, minLength: minLength(1) },
+  inboxId: { required },
+  scheduledAt: { required },
+  selectedAudience: { required },
+};
+
+const v$ = useVuelidate(rules, state);
+
+const isCreating = computed(() => formState.uiFlags.value.isCreating);
+
+const currentDateTime = computed(() => {
+  // Added to disable the scheduled at field from being set to the current time
+  const now = new Date();
+  const localTime = new Date(now.getTime() - now.getTimezoneOffset() * 60000);
+  return localTime.toISOString().slice(0, 16);
+});
+
+const mapToOptions = (items, valueKey, labelKey) =>
+  items?.map(item => ({
+    value: item[valueKey],
+    label: item[labelKey],
+  })) ?? [];
+
+const audienceList = computed(() =>
+  mapToOptions(formState.labels.value, 'id', 'title')
+);
+
+const inboxOptions = computed(() =>
+  mapToOptions(formState.inboxes.value, 'id', 'name')
+);
+
+const getErrorMessage = (field, errorKey) => {
+  const baseKey = 'CAMPAIGN.SMS.CREATE.FORM';
+  return v$.value[field].$error ? t(`${baseKey}.${errorKey}.ERROR`) : '';
+};
+
+const formErrors = computed(() => ({
+  title: getErrorMessage('title', 'TITLE'),
+  message: getErrorMessage('message', 'MESSAGE'),
+  inbox: getErrorMessage('inboxId', 'INBOX'),
+  scheduledAt: getErrorMessage('scheduledAt', 'SCHEDULED_AT'),
+  audience: getErrorMessage('selectedAudience', 'AUDIENCE'),
+}));
+
+const isSubmitDisabled = computed(() => v$.value.$invalid);
+
+const formatToUTCString = localDateTime =>
+  localDateTime ? new Date(localDateTime).toISOString() : null;
+
+const resetState = () => {
+  Object.assign(state, initialState);
+};
+
+const handleCancel = () => emit('cancel');
+
+const prepareCampaignDetails = () => ({
+  title: state.title,
+  message: state.message,
+  inbox_id: state.inboxId,
+  scheduled_at: formatToUTCString(state.scheduledAt),
+  audience: state.selectedAudience?.map(id => ({
+    id,
+    type: 'Label',
+  })),
+});
+
+const handleSubmit = async () => {
+  const isFormValid = await v$.value.$validate();
+  if (!isFormValid) return;
+
+  emit('submit', prepareCampaignDetails());
+  resetState();
+  handleCancel();
+};
+</script>
+
+<template>
+  <form class="flex flex-col gap-4" @submit.prevent="handleSubmit">
+    <Input
+      v-model="state.title"
+      :label="t('CAMPAIGN.SMS.CREATE.FORM.TITLE.LABEL')"
+      :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.TITLE.PLACEHOLDER')"
+      :message="formErrors.title"
+      :message-type="formErrors.title ? 'error' : 'info'"
+    />
+
+    <TextArea
+      v-model="state.message"
+      :label="t('CAMPAIGN.SMS.CREATE.FORM.MESSAGE.LABEL')"
+      :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.MESSAGE.PLACEHOLDER')"
+      show-character-count
+      :message="formErrors.message"
+      :message-type="formErrors.message ? 'error' : 'info'"
+    />
+
+    <div class="flex flex-col gap-1">
+      <label for="inbox" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.SMS.CREATE.FORM.INBOX.LABEL') }}
+      </label>
+      <ComboBox
+        id="inbox"
+        v-model="state.inboxId"
+        :options="inboxOptions"
+        :has-error="!!formErrors.inbox"
+        :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.INBOX.PLACEHOLDER')"
+        :message="formErrors.inbox"
+        class="[&>div>button]:bg-n-alpha-black2 [&>div>button:not(.focused)]:dark:outline-n-weak [&>div>button:not(.focused)]:hover:!outline-n-slate-6"
+      />
+    </div>
+
+    <div class="flex flex-col gap-1">
+      <label for="audience" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.SMS.CREATE.FORM.AUDIENCE.LABEL') }}
+      </label>
+      <TagMultiSelectComboBox
+        v-model="state.selectedAudience"
+        :options="audienceList"
+        :label="t('CAMPAIGN.SMS.CREATE.FORM.AUDIENCE.LABEL')"
+        :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.AUDIENCE.PLACEHOLDER')"
+        :has-error="!!formErrors.audience"
+        :message="formErrors.audience"
+        class="[&>div>button]:bg-n-alpha-black2"
+      />
+    </div>
+
+    <Input
+      v-model="state.scheduledAt"
+      :label="t('CAMPAIGN.SMS.CREATE.FORM.SCHEDULED_AT.LABEL')"
+      type="datetime-local"
+      :min="currentDateTime"
+      :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.SCHEDULED_AT.PLACEHOLDER')"
+      :message="formErrors.scheduledAt"
+      :message-type="formErrors.scheduledAt ? 'error' : 'info'"
+    />
+
+    <div class="flex items-center justify-between w-full gap-3">
+      <Button
+        variant="faded"
+        color="slate"
+        type="button"
+        :label="t('CAMPAIGN.SMS.CREATE.FORM.BUTTONS.CANCEL')"
+        class="w-full bg-n-alpha-2 n-blue-text hover:bg-n-alpha-3"
+        @click="handleCancel"
+      />
+      <Button
+        :label="t('CAMPAIGN.SMS.CREATE.FORM.BUTTONS.CREATE')"
+        class="w-full"
+        type="submit"
+        :is-loading="isCreating"
+        :disabled="isCreating || isSubmitDisabled"
+      />
+    </div>
+  </form>
+</template>

app/javascript/dashboard/components-next/CardLayout.vue

@@ -0,0 +1,32 @@
+<script setup>
+defineProps({
+  layout: {
+    type: String,
+    default: 'col',
+  },
+});
+
+const emit = defineEmits(['click']);
+
+const handleClick = () => {
+  emit('click');
+};
+</script>
+
+<template>
+  <div
+    class="flex flex-col w-full shadow outline-1 outline outline-n-container group/cardLayout rounded-2xl bg-n-solid-2"
+  >
+    <div
+      class="flex w-full gap-3 px-6 py-5"
+      :class="
+        layout === 'col' ? 'flex-col' : 'flex-row justify-between items-center'
+      "
+      @click="handleClick"
+    >
+      <slot />
+    </div>
+
+    <slot name="after" />
+  </div>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue

@@ -0,0 +1,102 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+
+import CardLayout from 'dashboard/components-next/CardLayout.vue';
+import ContactsForm from 'dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+
+const props = defineProps({
+  id: { type: Number, required: true },
+  name: { type: String, default: '' },
+  email: { type: String, default: '' },
+  additionalAttributes: { type: Object, default: () => ({}) },
+  phoneNumber: { type: String, default: '' },
+  thumbnail: { type: String, default: '' },
+  isExpanded: { type: Boolean, default: false },
+});
+
+const emit = defineEmits(['toggle', 'updateContact', 'showContact']);
+
+const { t } = useI18n();
+
+const handleFormUpdate = updatedData => {
+  emit('updateContact', { id: props.id, updatedData });
+};
+
+const onClickViewDetails = async () => {
+  emit('showContact', props.id);
+};
+</script>
+
+<template>
+  <CardLayout :key="id" layout="row">
+    <div class="flex items-center justify-between gap-4">
+      <Avatar :name="name" :src="thumbnail" :size="48" rounded-full />
+      <div class="flex flex-col gap-1">
+        <div class="flex items-center gap-2">
+          <span class="text-sm font-medium truncate text-n-slate-12">
+            {{ name }}
+          </span>
+          <template v-if="additionalAttributes?.companyName">
+            <span class="text-sm text-n-slate-11">
+              {{ t('CONTACTS_LAYOUT.CARD.OF') }}
+            </span>
+            <span class="text-sm font-medium truncate text-n-slate-12">
+              {{ additionalAttributes.companyName }}
+            </span>
+          </template>
+        </div>
+        <div class="flex items-center gap-3">
+          <span v-if="email" class="text-sm text-n-slate-11">{{ email }}</span>
+          <div v-if="email" class="w-px h-3 bg-n-slate-6" />
+          <span v-if="phoneNumber" class="text-sm text-n-slate-11">
+            {{ phoneNumber }}
+          </span>
+          <div v-if="phoneNumber" class="w-px h-3 bg-n-slate-6" />
+          <Button
+            :label="t('CONTACTS_LAYOUT.CARD.VIEW_DETAILS')"
+            variant="link"
+            size="xs"
+            @click="onClickViewDetails"
+          />
+        </div>
+      </div>
+    </div>
+
+    <Button
+      icon="i-lucide-chevron-down"
+      variant="ghost"
+      color="slate"
+      size="xs"
+      :class="{ 'rotate-180': isExpanded }"
+      @click="emit('toggle')"
+    />
+
+    <template #after>
+      <transition
+        enter-active-class="overflow-hidden transition-all duration-300 ease-out"
+        leave-active-class="overflow-hidden transition-all duration-300 ease-in"
+        enter-from-class="overflow-hidden opacity-0 max-h-0"
+        enter-to-class="opacity-100 max-h-[360px]"
+        leave-from-class="opacity-100 max-h-[360px]"
+        leave-to-class="overflow-hidden opacity-0 max-h-0"
+      >
+        <div v-show="isExpanded" class="w-full">
+          <div class="p-6 border-t border-n-strong">
+            <ContactsForm
+              :contact-data="{
+                id,
+                name,
+                email,
+                phoneNumber,
+                additionalAttributes,
+              }"
+              @update="handleFormUpdate"
+            />
+          </div>
+        </div>
+      </transition>
+    </template>
+  </CardLayout>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsCard/story/ContactsCard.story.vue

@@ -0,0 +1,67 @@
+<script setup>
+import { ref } from 'vue';
+
+import ContactsCard from '../ContactsCard.vue';
+import contacts from './fixtures';
+
+const expandedCardId = ref(null);
+
+const toggleExpanded = id => {
+  expandedCardId.value = expandedCardId.value === id ? null : id;
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactsCard"
+    :layout="{ type: 'grid', width: '800px' }"
+  >
+    <Variant title="Default with expandable function">
+      <div class="flex flex-col p-4">
+        <ContactsCard
+          v-bind="contacts[0]"
+          :is-expanded="expandedCardId === contacts[0].id"
+          @toggle="toggleExpanded(contacts[0].id)"
+          @update-contact="() => {}"
+          @show-contact="() => {}"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="With Company Name and without phone number">
+      <div class="flex flex-col p-4">
+        <ContactsCard
+          v-bind="{ ...contacts[1], phoneNumber: '' }"
+          :is-expanded="false"
+          @toggle="() => {}"
+          @update-contact="() => {}"
+          @show-contact="() => {}"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Expanded State">
+      <div class="flex flex-col p-4">
+        <ContactsCard
+          v-bind="contacts[2]"
+          is-expanded
+          @toggle="() => {}"
+          @update-contact="() => {}"
+          @show-contact="() => {}"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Without Email and Phone">
+      <div class="flex flex-col p-4">
+        <ContactsCard
+          v-bind="{ ...contacts[3], email: '', phoneNumber: '' }"
+          :is-expanded="false"
+          @toggle="() => {}"
+          @update-contact="() => {}"
+          @show-contact="() => {}"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsCard/story/fixtures.js

@@ -0,0 +1,149 @@
+export default [
+  {
+    additionalAttributes: {
+      socialProfiles: {},
+    },
+    availabilityStatus: null,
+    email: 'johndoe@chatwoot.com',
+    id: 370,
+    name: 'John Doe',
+    phoneNumber: '+918634322418',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/thumbs/svg?seed=Felix',
+    customAttributes: {},
+    lastActivityAt: 1731608270,
+    createdAt: 1731586271,
+  },
+  {
+    additionalAttributes: {
+      city: 'kerala',
+      country: 'India',
+      description: 'Curious about the web. ',
+      companyName: 'Chatwoot',
+      countryCode: '',
+      socialProfiles: {
+        github: 'abozler',
+        twitter: 'ozler',
+        facebook: 'abozler',
+        linkedin: 'abozler',
+        instagram: 'ozler',
+      },
+    },
+    availabilityStatus: null,
+    email: 'ozler@chatwoot.com',
+    id: 29,
+    name: 'Abraham Ozlers',
+    phoneNumber: '+246232222222',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/thumbs/svg?seed=Upload',
+    customAttributes: {
+      dateContact: '2024-02-01T00:00:00.000Z',
+      linkContact: 'https://staging.chatwoot.com/app/accounts/3/contacts-new',
+      listContact: 'Not spam',
+      numberContact: '12',
+    },
+    lastActivityAt: 1712127410,
+    createdAt: 1712127389,
+  },
+  {
+    additionalAttributes: {
+      city: 'Kerala',
+      country: 'India',
+      description:
+        "I'm Candice developer focusing on building things for the web 🌍. Currently, I’m working as a Product Developer here at @chatwootapp ⚡️🔥",
+      companyName: 'Chatwoot',
+      countryCode: 'IN',
+      socialProfiles: {
+        github: 'cmathersonj',
+        twitter: 'cmather',
+        facebook: 'cmathersonj',
+        linkedin: 'cmathersonj',
+        instagram: 'cmathersonjs',
+      },
+    },
+    availabilityStatus: null,
+    email: 'cmathersonj@va.test',
+    id: 22,
+    name: 'Candice Matherson',
+    phoneNumber: '+917474774742',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/thumbs/svg?seed=Emery',
+    customAttributes: {
+      dateContact: '2024-11-12T03:23:06.963Z',
+      linkContact: 'https://sd.sd',
+      textContact: 'hey',
+      numberContact: '12',
+      checkboxContact: true,
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: '',
+      country: '',
+      description: '',
+      companyName: '',
+      countryCode: '',
+      socialProfiles: {
+        github: '',
+        twitter: '',
+        facebook: '',
+        linkedin: '',
+        instagram: '',
+      },
+    },
+    availabilityStatus: null,
+    email: 'ofolkardi@taobao.test',
+    id: 21,
+    name: 'Ophelia Folkard',
+    phoneNumber: '',
+    identifier: null,
+    thumbnail:
+      'https://sivin-tunnel.chatwoot.dev/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBPZz09IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--08dcac8eb72ef12b2cad92d58dddd04cd8a5f513/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--df796c2af3c0153e55236c2f3cf3a199ac2cb6f7/32.jpg',
+    customAttributes: {},
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      socialProfiles: {},
+    },
+    availabilityStatus: null,
+    email: 'wcasteloth@exblog.jp',
+    id: 20,
+    name: 'Willy Castelot',
+    phoneNumber: '+919384',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/thumbs/svg?seed=Jade',
+    customAttributes: {},
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: '',
+      country: '',
+      description: '',
+      companyName: '',
+      countryCode: '',
+      socialProfiles: {
+        github: '',
+        twitter: '',
+        facebook: '',
+        linkedin: '',
+        instagram: '',
+      },
+    },
+    availabilityStatus: null,
+    email: 'ederingtong@printfriendly.test',
+    id: 19,
+    name: 'Elisabeth Derington',
+    phoneNumber: '',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/avataaars/svg?seed=Jade',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+];

app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactMergeForm.vue

@@ -0,0 +1,112 @@
+<script setup>
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import { useI18n } from 'vue-i18n';
+
+defineProps({
+  selectedContact: {
+    type: Object,
+    required: true,
+  },
+  primaryContactId: {
+    type: [Number, null],
+    default: null,
+  },
+  primaryContactList: {
+    type: Array,
+    default: () => [],
+  },
+  isSearching: {
+    type: Boolean,
+    default: false,
+  },
+  hasError: {
+    type: Boolean,
+    default: false,
+  },
+  errorMessage: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['update:primaryContactId', 'search']);
+
+const { t } = useI18n();
+</script>
+
+<template>
+  <div class="flex flex-col">
+    <div class="flex flex-col gap-2">
+      <div class="flex items-center justify-between h-5 gap-2">
+        <label class="text-sm text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PRIMARY') }}
+        </label>
+        <span
+          class="flex items-center justify-center w-24 h-5 text-xs rounded-md text-n-teal-11 bg-n-alpha-2"
+        >
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PRIMARY_HELP_LABEL') }}
+        </span>
+      </div>
+      <ComboBox
+        id="inbox"
+        :model-value="primaryContactId"
+        :options="primaryContactList"
+        :empty-state="
+          isSearching
+            ? t('CONTACTS_LAYOUT.SIDEBAR.MERGE.IS_SEARCHING')
+            : t('CONTACTS_LAYOUT.SIDEBAR.MERGE.EMPTY_STATE')
+        "
+        :search-placeholder="
+          t('CONTACTS_LAYOUT.SIDEBAR.MERGE.SEARCH_PLACEHOLDER')
+        "
+        :placeholder="t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PLACEHOLDER')"
+        :has-error="hasError"
+        :message="errorMessage"
+        class="[&>div>button]:bg-n-alpha-black2"
+        @update:model-value="value => emit('update:primaryContactId', value)"
+        @search="query => emit('search', query)"
+      />
+    </div>
+    <div class="relative flex justify-center gap-2 top-4">
+      <div v-for="i in 3" :key="i" class="relative w-4 h-8">
+        <div
+          class="absolute w-0 h-0 border-l-[4px] border-r-[4px] border-b-[6px] border-l-transparent border-r-transparent border-n-strong ltr:translate-x-[4px] rtl:-translate-x-[4px] -translate-y-[4px]"
+        />
+        <div
+          class="absolute w-[1px] h-full bg-n-strong left-1/2 transform -translate-x-1/2"
+        />
+      </div>
+    </div>
+    <div class="flex flex-col gap-2">
+      <div class="flex items-center justify-between h-5 gap-2">
+        <label class="text-sm text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PARENT') }}
+        </label>
+        <span
+          class="flex items-center justify-center w-24 h-5 text-xs rounded-md text-n-ruby-11 bg-n-alpha-2"
+        >
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PARENT_HELP_LABEL') }}
+        </span>
+      </div>
+      <div
+        class="border border-n-strong h-[60px] gap-2 flex items-center rounded-xl p-3"
+      >
+        <Avatar
+          :name="selectedContact.name || ''"
+          :src="selectedContact.thumbnail || ''"
+          :size="32"
+          rounded-full
+        />
+        <div class="flex flex-col gap-1">
+          <span class="text-sm leading-4 truncate text-n-slate-11">
+            {{ selectedContact.name }}
+          </span>
+          <span class="text-sm leading-4 truncate text-n-slate-11">
+            {{ selectedContact.email }}
+          </span>
+        </div>
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue

@@ -0,0 +1,297 @@
+<script setup>
+import { computed, reactive, watch } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { required, email, minLength } from '@vuelidate/validators';
+import { useVuelidate } from '@vuelidate/core';
+
+import countries from 'shared/constants/countries.js';
+import Input from 'dashboard/components-next/input/Input.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import PhoneNumberInput from 'dashboard/components-next/phonenumberinput/PhoneNumberInput.vue';
+
+const props = defineProps({
+  contactData: {
+    type: Object,
+    default: null,
+  },
+  isDetailsView: {
+    type: Boolean,
+    default: false,
+  },
+  isNewContact: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['update']);
+
+const { t } = useI18n();
+
+const FORM_CONFIG = {
+  FIRST_NAME: { field: 'firstName' },
+  LAST_NAME: { field: 'lastName' },
+  EMAIL_ADDRESS: { field: 'email' },
+  PHONE_NUMBER: { field: 'phoneNumber' },
+  CITY: { field: 'additionalAttributes.city' },
+  COUNTRY: { field: 'additionalAttributes.country' },
+  BIO: { field: 'additionalAttributes.description' },
+  COMPANY_NAME: { field: 'additionalAttributes.companyName' },
+};
+
+const SOCIAL_CONFIG = {
+  FACEBOOK: 'i-ri-facebook-circle-fill',
+  GITHUB: 'i-ri-github-fill',
+  INSTAGRAM: 'i-ri-instagram-line',
+  LINKEDIN: 'i-ri-linkedin-box-fill',
+  TWITTER: 'i-ri-twitter-x-fill',
+};
+
+const defaultState = {
+  id: 0,
+  name: '',
+  email: '',
+  firstName: '',
+  lastName: '',
+  phoneNumber: '',
+  additionalAttributes: {
+    description: '',
+    companyName: '',
+    countryCode: '',
+    country: '',
+    city: '',
+    socialProfiles: {
+      facebook: '',
+      github: '',
+      instagram: '',
+      linkedin: '',
+      twitter: '',
+    },
+  },
+};
+
+const state = reactive({ ...defaultState });
+
+const validationRules = {
+  firstName: { required, minLength: minLength(2) },
+  email: { email },
+};
+
+const v$ = useVuelidate(validationRules, state);
+
+const prepareStateBasedOnProps = () => {
+  if (props.isNewContact) {
+    return; // Added to prevent state update for new contact form
+  }
+
+  const {
+    id,
+    name = '',
+    email: emailAddress,
+    phoneNumber,
+    additionalAttributes = {},
+  } = props.contactData || {};
+
+  const [firstName = '', lastName = ''] = name.split(' ');
+  const {
+    description,
+    companyName,
+    countryCode,
+    country,
+    city,
+    socialProfiles = {},
+  } = additionalAttributes || {};
+
+  Object.assign(state, {
+    id,
+    name,
+    firstName,
+    lastName,
+    email: emailAddress,
+    phoneNumber,
+    additionalAttributes: {
+      description,
+      companyName,
+      countryCode,
+      country,
+      city,
+      socialProfiles,
+    },
+  });
+};
+
+const countryOptions = computed(() =>
+  countries.map(({ name }) => ({ label: name, value: name }))
+);
+
+const editDetailsForm = computed(() =>
+  Object.keys(FORM_CONFIG).map(key => ({
+    key,
+    placeholder: t(
+      `CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.FORM.${key}.PLACEHOLDER`
+    ),
+  }))
+);
+
+const socialProfilesForm = computed(() =>
+  Object.entries(SOCIAL_CONFIG).map(([key, icon]) => ({
+    key,
+    placeholder: t(`CONTACTS_LAYOUT.CARD.SOCIAL_MEDIA.FORM.${key}.PLACEHOLDER`),
+    icon,
+  }))
+);
+
+const isValidationField = key => {
+  const field = FORM_CONFIG[key]?.field;
+  return ['firstName', 'email'].includes(field);
+};
+
+const getValidationKey = key => {
+  return FORM_CONFIG[key]?.field;
+};
+
+// Creates a computed property for two-way form field binding
+const getFormBinding = key => {
+  const field = FORM_CONFIG[key]?.field;
+  if (!field) return null;
+
+  return computed({
+    get: () => {
+      // Handle firstName/lastName fields
+      if (field === 'firstName' || field === 'lastName') {
+        return state[field]?.toString() || '';
+      }
+
+      // Handle nested vs non-nested fields
+      const [base, nested] = field.split('.');
+      // Example: 'email' → state.email
+      // Example: 'additionalAttributes.city' → state.additionalAttributes.city
+      return (nested ? state[base][nested] : state[base])?.toString() || '';
+    },
+
+    set: async value => {
+      // Handle name fields specially to maintain the combined 'name' field
+      if (field === 'firstName' || field === 'lastName') {
+        state[field] = value;
+        // Example: firstName="John", lastName="Doe" → name="John Doe"
+        state.name = `${state.firstName} ${state.lastName}`.trim();
+      } else {
+        // Handle nested vs non-nested fields
+        const [base, nested] = field.split('.');
+        if (nested) {
+          // Example: additionalAttributes.city = "New York"
+          state[base][nested] = value;
+        } else {
+          // Example: email = "test@example.com"
+          state[base] = value;
+        }
+      }
+
+      const isFormValid = await v$.value.$validate();
+      if (isFormValid) {
+        const { firstName, lastName, ...stateWithoutNames } = state;
+        emit('update', stateWithoutNames);
+      }
+    },
+  });
+};
+
+const getMessageType = key => {
+  return isValidationField(key) && v$.value[getValidationKey(key)]?.$error
+    ? 'error'
+    : 'info';
+};
+
+watch(() => props.contactData, prepareStateBasedOnProps, {
+  immediate: true,
+  deep: true,
+});
+
+// Expose state to parent component for avatar upload
+defineExpose({
+  state,
+});
+</script>
+
+<template>
+  <div class="flex flex-col gap-6">
+    <div class="flex flex-col items-start gap-2">
+      <span class="py-1 text-sm font-medium text-n-slate-12">
+        {{ t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.TITLE') }}
+      </span>
+      <div class="grid w-full grid-cols-2 gap-4">
+        <template v-for="item in editDetailsForm" :key="item.key">
+          <ComboBox
+            v-if="item.key === 'COUNTRY'"
+            v-model="state.additionalAttributes.country"
+            :options="countryOptions"
+            :placeholder="item.placeholder"
+            class="[&>div>button]:h-8"
+            :class="{
+              '[&>div>button]:bg-n-alpha-black2 [&>div>button]:!outline-transparent':
+                !isDetailsView,
+              '[&>div>button]:!outline-n-weak [&>div>button]:hover:!outline-n-strong [&>div>button]:!bg-n-alpha-black2':
+                isDetailsView,
+            }"
+            @update:model-value="emit('update', state)"
+          />
+          <PhoneNumberInput
+            v-else-if="item.key === 'PHONE_NUMBER'"
+            v-model="getFormBinding(item.key).value"
+            :placeholder="item.placeholder"
+            :show-border="isDetailsView"
+          />
+          <Input
+            v-else
+            v-model="getFormBinding(item.key).value"
+            :placeholder="item.placeholder"
+            :message-type="getMessageType(item.key)"
+            :custom-input-class="`h-8 !pt-1 !pb-1 ${
+              !isDetailsView ? '[&:not(.error)]:!border-transparent' : ''
+            }`"
+            class="w-full"
+            @input="
+              isValidationField(item.key) &&
+                v$[getValidationKey(item.key)].$touch()
+            "
+            @blur="
+              isValidationField(item.key) &&
+                v$[getValidationKey(item.key)].$touch()
+            "
+          />
+        </template>
+      </div>
+    </div>
+    <div class="flex flex-col items-start gap-2">
+      <span class="py-1 text-sm font-medium text-n-slate-12">
+        {{ t('CONTACTS_LAYOUT.CARD.SOCIAL_MEDIA.TITLE') }}
+      </span>
+      <div class="flex flex-wrap gap-2">
+        <div
+          v-for="item in socialProfilesForm"
+          :key="item.key"
+          class="flex items-center h-8 gap-2 px-2 rounded-lg"
+          :class="{
+            'bg-n-alpha-2 dark:bg-n-solid-2': isDetailsView,
+            'bg-n-alpha-2 dark:bg-n-solid-3': !isDetailsView,
+          }"
+        >
+          <Icon
+            :icon="item.icon"
+            class="flex-shrink-0 text-n-slate-11 size-4"
+          />
+          <input
+            v-model="
+              state.additionalAttributes.socialProfiles[item.key.toLowerCase()]
+            "
+            class="w-auto min-w-[100px] text-sm bg-transparent reset-base text-n-slate-12 dark:text-n-slate-12 placeholder:text-n-slate-10 dark:placeholder:text-n-slate-10"
+            :placeholder="item.placeholder"
+            :size="item.placeholder.length"
+            @input="emit('update', state)"
+          />
+        </div>
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsForm/story/ContactMergeForm.story.vue

@@ -0,0 +1,73 @@
+<script setup>
+import ContactMergeForm from '../ContactMergeForm.vue';
+import { contactData, primaryContactList } from './fixtures';
+
+const handleSearch = query => {
+  console.log('Searching for:', query);
+};
+
+const handleUpdate = value => {
+  console.log('Primary contact updated:', value);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactMergeForm"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Default">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactMergeForm
+          :selected-contact="contactData"
+          :primary-contact-list="primaryContactList"
+          :primary-contact-id="null"
+          :is-searching="false"
+          @update:primary-contact-id="handleUpdate"
+          @search="handleSearch"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="With Selected Primary Contact">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactMergeForm
+          :selected-contact="contactData"
+          :primary-contact-list="primaryContactList"
+          :primary-contact-id="1"
+          :is-searching="false"
+          @update:primary-contact-id="handleUpdate"
+          @search="handleSearch"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Error State">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactMergeForm
+          :selected-contact="contactData"
+          :primary-contact-list="primaryContactList"
+          :primary-contact-id="null"
+          :is-searching="false"
+          has-error
+          error-message="Please select a primary contact"
+          @update:primary-contact-id="handleUpdate"
+          @search="handleSearch"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Empty Primary Contact List">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactMergeForm
+          :selected-contact="contactData"
+          :primary-contact-list="[]"
+          :primary-contact-id="null"
+          :is-searching="false"
+          @update:primary-contact-id="handleUpdate"
+          @search="handleSearch"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsForm/story/ContactsForm.story.vue

@@ -0,0 +1,80 @@
+<script setup>
+import ContactsForm from '../ContactsForm.vue';
+import { contactData } from './fixtures';
+
+const handleUpdate = updatedData => {
+  console.log('Form updated:', updatedData);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactsForm"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Default without border">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactsForm :contact-data="contactData" @update="handleUpdate" />
+      </div>
+    </Variant>
+
+    <Variant title="Details View with border">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactsForm
+          :contact-data="contactData"
+          is-details-view
+          @update="handleUpdate"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Minimal Data">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactsForm
+          :contact-data="{
+            id: 21,
+            name: 'Ophelia Folkard',
+            email: 'ofolkardi@taobao.test',
+            phoneNumber: '',
+            additionalAttributes: {
+              city: '',
+              country: '',
+              description: '',
+              companyName: '',
+              countryCode: '',
+              socialProfiles: {
+                github: '',
+                twitter: '',
+                facebook: '',
+                linkedin: '',
+                instagram: '',
+              },
+            },
+          }"
+          @update="handleUpdate"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="With All Social Profiles">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactsForm
+          :contact-data="{
+            ...contactData,
+            additionalAttributes: {
+              ...contactData.additionalAttributes,
+              socialProfiles: {
+                github: 'cmathersonj',
+                twitter: 'cmather',
+                facebook: 'cmathersonj',
+                linkedin: 'cmathersonj',
+                instagram: 'cmathersonjs',
+              },
+            },
+          }"
+          @update="handleUpdate"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsForm/story/fixtures.js

@@ -0,0 +1,47 @@
+export const contactData = {
+  id: 370,
+  name: 'John Doe',
+  email: 'johndoe@chatwoot.com',
+  phoneNumber: '+918634322418',
+  additionalAttributes: {
+    city: 'Kerala',
+    country: 'India',
+    description: 'Curious about the web.',
+    companyName: 'Chatwoot',
+    countryCode: 'IN',
+    socialProfiles: {
+      github: 'johndoe',
+      twitter: 'johndoe',
+      facebook: 'johndoe',
+      linkedin: 'johndoe',
+      instagram: 'johndoe',
+    },
+  },
+};
+
+export const primaryContactList = [
+  {
+    id: 1,
+    name: 'Jane Smith',
+    email: 'jane@chatwoot.com',
+    thumbnail: '',
+    label: '(ID: 1) Jane Smith',
+    value: 1,
+  },
+  {
+    id: 2,
+    name: 'Mike Johnson',
+    email: 'mike@chatwoot.com',
+    thumbnail: '',
+    label: '(ID: 2) Mike Johnson',
+    value: 2,
+  },
+  {
+    id: 3,
+    name: 'Sarah Wilson',
+    email: 'sarah@chatwoot.com',
+    thumbnail: '',
+    label: '(ID: 3) Sarah Wilson',
+    value: 3,
+  },
+];

app/javascript/dashboard/components-next/Contacts/ContactsHeader/ContactHeader.vue

@@ -0,0 +1,97 @@
+<script setup>
+import Button from 'dashboard/components-next/button/Button.vue';
+import Input from 'dashboard/components-next/input/Input.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import ContactSortMenu from './components/ContactSortMenu.vue';
+import ContactMoreActions from './components/ContactMoreActions.vue';
+
+defineProps({
+  showSearch: {
+    type: Boolean,
+    default: true,
+  },
+  searchValue: {
+    type: String,
+    default: '',
+  },
+  headerTitle: {
+    type: String,
+    required: true,
+  },
+  buttonLabel: {
+    type: String,
+    required: true,
+  },
+  activeSort: {
+    type: String,
+    default: 'last_activity_at',
+  },
+  activeOrdering: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits([
+  'search',
+  'filter',
+  'update:sort',
+  'message',
+  'add',
+  'import',
+  'export',
+]);
+</script>
+
+<template>
+  <header class="sticky top-0 z-10 px-6 xl:px-0">
+    <div
+      class="flex items-center justify-between w-full h-20 gap-2 mx-auto max-w-[960px]"
+    >
+      <span class="text-xl font-medium truncate text-n-slate-12">
+        {{ headerTitle }}
+      </span>
+      <div class="flex items-center flex-shrink-0 gap-4">
+        <div v-if="showSearch" class="flex items-center gap-2">
+          <Input
+            :model-value="searchValue"
+            type="search"
+            :placeholder="$t('CONTACTS_LAYOUT.HEADER.SEARCH_PLACEHOLDER')"
+            :custom-input-class="[
+              'h-8 [&:not(.focus)]:!border-transparent bg-n-alpha-2 dark:bg-n-solid-1 ltr:!pl-8 !py-1 rtl:!pr-8',
+            ]"
+            @input="emit('search', $event.target.value)"
+          >
+            <template #prefix>
+              <Icon
+                icon="i-lucide-search"
+                class="absolute -translate-y-1/2 text-n-slate-11 size-4 top-1/2 ltr:left-2 rtl:right-2"
+              />
+            </template>
+          </Input>
+        </div>
+        <div class="flex items-center gap-2">
+          <Button
+            icon="i-lucide-list-filter"
+            color="slate"
+            size="sm"
+            variant="ghost"
+            @click="emit('filter')"
+          />
+          <ContactSortMenu
+            :active-sort="activeSort"
+            :active-ordering="activeOrdering"
+            @update:sort="emit('update:sort', $event)"
+          />
+          <ContactMoreActions
+            @add="emit('add')"
+            @import="emit('import')"
+            @export="emit('export')"
+          />
+        </div>
+        <div class="w-px h-4 bg-n-strong" />
+        <Button :label="buttonLabel" size="sm" @click="emit('message')" />
+      </div>
+    </div>
+  </header>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsHeader/components/ContactMoreActions.vue

@@ -0,0 +1,62 @@
+<script setup>
+import { ref } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+
+const emit = defineEmits(['add', 'import', 'export']);
+
+const { t } = useI18n();
+
+const contactMenuItems = [
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.CONTACT_CREATION.ADD_CONTACT'),
+    action: 'add',
+    value: 'add',
+    icon: 'i-lucide-plus',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.CONTACT_CREATION.EXPORT_CONTACT'),
+    action: 'export',
+    value: 'export',
+    icon: 'i-lucide-upload',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.CONTACT_CREATION.IMPORT_CONTACT'),
+    action: 'import',
+    value: 'import',
+    icon: 'i-lucide-download',
+  },
+];
+const showActionsDropdown = ref(false);
+
+const handleContactAction = ({ action }) => {
+  if (action === 'add') {
+    emit('add');
+  } else if (action === 'import') {
+    emit('import');
+  } else if (action === 'export') {
+    emit('export');
+  }
+};
+</script>
+
+<template>
+  <div v-on-clickaway="() => (showActionsDropdown = false)" class="relative">
+    <Button
+      icon="i-lucide-ellipsis-vertical"
+      color="slate"
+      variant="ghost"
+      size="sm"
+      :class="showActionsDropdown ? 'bg-n-alpha-2' : ''"
+      @click="showActionsDropdown = !showActionsDropdown"
+    />
+    <DropdownMenu
+      v-if="showActionsDropdown"
+      :menu-items="contactMenuItems"
+      class="right-0 mt-1 w-52 top-full"
+      @action="handleContactAction($event)"
+    />
+  </div>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsHeader/components/ContactSortMenu.vue

@@ -0,0 +1,138 @@
+<script setup>
+import { ref, computed, toRef } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import SelectMenu from 'dashboard/components-next/selectmenu/SelectMenu.vue';
+
+const props = defineProps({
+  activeSort: {
+    type: String,
+    default: 'last_activity_at',
+  },
+  activeOrdering: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['update:sort']);
+
+const { t } = useI18n();
+
+const isMenuOpen = ref(false);
+
+const sortMenus = [
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.NAME'),
+    value: 'name',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.EMAIL'),
+    value: 'email',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.PHONE_NUMBER'),
+    value: 'phone_number',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.COMPANY'),
+    value: 'company_name',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.COUNTRY'),
+    value: 'country',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.CITY'),
+    value: 'city',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.LAST_ACTIVITY'),
+    value: 'last_activity_at',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.CREATED_AT'),
+    value: 'created_at',
+  },
+];
+
+const orderingMenus = [
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.ORDER.OPTIONS.ASCENDING'),
+    value: '',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.ORDER.OPTIONS.DESCENDING'),
+    value: '-',
+  },
+];
+
+// Converted the props to refs for better reactivity
+const activeSort = toRef(props, 'activeSort');
+
+const activeOrdering = toRef(props, 'activeOrdering');
+
+const activeSortLabel = computed(() => {
+  const selectedMenu = sortMenus.find(menu => menu.value === activeSort.value);
+  return (
+    selectedMenu?.label || t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.LABEL')
+  );
+});
+
+const activeOrderingLabel = computed(() => {
+  const selectedMenu = orderingMenus.find(
+    menu => menu.value === activeOrdering.value
+  );
+  return selectedMenu?.label || t('CONTACTS_LAYOUT.HEADER.ACTIONS.ORDER.LABEL');
+});
+
+const handleSortChange = value => {
+  emit('update:sort', { sort: value, order: props.activeOrdering });
+};
+
+const handleOrderChange = value => {
+  emit('update:sort', { sort: props.activeSort, order: value });
+};
+</script>
+
+<template>
+  <div class="relative">
+    <Button
+      icon="i-lucide-arrow-down-up"
+      color="slate"
+      size="sm"
+      variant="ghost"
+      :class="isMenuOpen ? 'bg-n-alpha-2' : ''"
+      @click="isMenuOpen = !isMenuOpen"
+    />
+    <div
+      v-if="isMenuOpen"
+      v-on-clickaway="() => (isMenuOpen = false)"
+      class="absolute top-full mt-1 right-0 flex flex-col gap-4 bg-n-alpha-3 backdrop-blur-[100px] border border-n-weak w-72 rounded-xl p-4"
+    >
+      <div class="flex items-center justify-between gap-2">
+        <span class="text-sm text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.LABEL') }}
+        </span>
+        <SelectMenu
+          :model-value="activeSort"
+          :options="sortMenus"
+          :label="activeSortLabel"
+          @update:model-value="handleSortChange"
+        />
+      </div>
+      <div class="flex items-center justify-between gap-2">
+        <span class="text-sm text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.HEADER.ACTIONS.ORDER.LABEL') }}
+        </span>
+        <SelectMenu
+          :model-value="activeOrdering"
+          :options="orderingMenus"
+          :label="activeOrderingLabel"
+          @update:model-value="handleOrderChange"
+        />
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsHeader/story/ContactHeader.story.vue

@@ -0,0 +1,106 @@
+<script setup>
+import { ref } from 'vue';
+import ContactHeader from '../ContactHeader.vue';
+
+// Base state controls
+const searchValue = ref('');
+const activeSort = ref('last_activity_at');
+const activeOrdering = ref('');
+
+const onSearch = value => {
+  searchValue.value = value;
+  console.log('🔍 Search:', value);
+};
+
+const onSort = ({ sort, order }) => {
+  activeSort.value = sort;
+  activeOrdering.value = order;
+  console.log('🔄 Sort changed:', { sort, order });
+};
+
+const onFilter = () => {
+  console.log('🏷️ Filter clicked');
+};
+
+const onMessage = () => {
+  console.log('💬 Message clicked');
+};
+
+const onAdd = () => {
+  console.log('➕ Add contact clicked');
+};
+
+const onImport = () => {
+  console.log('📥 Import contacts clicked');
+};
+
+const onExport = () => {
+  console.log('📤 Export contacts clicked');
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactHeader"
+    :layout="{ type: 'grid', width: '900px' }"
+  >
+    <Variant title="Default">
+      <div class="w-full h-[400px]">
+        <ContactHeader
+          header-title="Contacts"
+          button-label="Message"
+          :search-value="searchValue"
+          :active-sort="activeSort"
+          :active-ordering="activeOrdering"
+          @search="onSearch"
+          @filter="onFilter"
+          @update:sort="onSort"
+          @message="onMessage"
+          @add="onAdd"
+          @import="onImport"
+          @export="onExport"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Empty State">
+      <div class="w-full">
+        <ContactHeader
+          :show-search="false"
+          header-title="Contacts"
+          button-label="Message"
+          :search-value="searchValue"
+          :active-sort="activeSort"
+          :active-ordering="activeOrdering"
+          @search="onSearch"
+          @filter="onFilter"
+          @update:sort="onSort"
+          @message="onMessage"
+          @add="onAdd"
+          @import="onImport"
+          @export="onExport"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Segment View">
+      <div class="w-full">
+        <ContactHeader
+          :show-search="false"
+          header-title="Segment: VIP Customers"
+          button-label="Message"
+          :search-value="searchValue"
+          :active-sort="activeSort"
+          :active-ordering="activeOrdering"
+          @search="onSearch"
+          @filter="onFilter"
+          @update:sort="onSort"
+          @message="onMessage"
+          @add="onAdd"
+          @import="onImport"
+          @export="onExport"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsSidebar/components/ContactNoteItem.vue

@@ -0,0 +1,63 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+import { dynamicTime } from 'shared/helpers/timeHelper';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  note: {
+    type: Object,
+    required: true,
+  },
+  writtenBy: {
+    type: String,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['delete']);
+
+const { t } = useI18n();
+const { formatMessage } = useMessageFormatter();
+
+const handleDelete = () => {
+  emit('delete', props.note.id);
+};
+</script>
+
+<template>
+  <div
+    class="flex flex-col gap-2 px-6 py-2 border-b border-n-strong group/note"
+  >
+    <div class="flex items-center justify-between">
+      <div class="flex items-center gap-1.5 py-2.5 min-w-0">
+        <Avatar
+          :name="note.user.name"
+          :src="note.user.thumbnail"
+          :size="16"
+          rounded-full
+        />
+        <div class="min-w-0 truncate">
+          <span class="inline-flex items-center gap-1 text-sm text-n-slate-11">
+            <span class="font-medium">{{ writtenBy }}</span>
+            {{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.WROTE') }}
+            <span class="font-medium">{{ dynamicTime(note.createdAt) }}</span>
+          </span>
+        </div>
+      </div>
+      <Button
+        variant="faded"
+        color="ruby"
+        size="xs"
+        icon="i-lucide-trash"
+        class="opacity-0 group-hover/note:opacity-100"
+        @click="handleDelete"
+      />
+    </div>
+    <p
+      v-dompurify-html="formatMessage(note.content || '')"
+      class="mb-0 prose-sm prose-p:mb-1 prose-p:mt-0 prose-ul:mb-1 prose-ul:mt-0 text-n-slate-12"
+    />
+  </div>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsSidebar/components/story/ContactNoteItem.story.vue

@@ -0,0 +1,39 @@
+<script setup>
+import ContactNoteItem from '../ContactNoteItem.vue';
+import notes from './fixtures';
+
+const controls = {
+  writtenBy: {
+    type: 'text',
+    default: 'You',
+  },
+};
+
+// Example delete handler
+const onDelete = noteId => {
+  console.log('Note deleted:', noteId);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactNoteItem"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Multiple Notes">
+      <div class="flex flex-col border rounded-lg border-n-strong">
+        <ContactNoteItem
+          v-for="note in notes"
+          :key="note.id"
+          :note="note"
+          :written-by="
+            note.id === notes[1].id
+              ? controls.writtenBy.default
+              : note.user.name
+          "
+          @delete="onDelete"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsSidebar/components/story/fixtures.js

@@ -0,0 +1,69 @@
+export default [
+  {
+    id: 12,
+    content:
+      'This tutorial will show you how to use Chatwoot and, hence, ensure you practice effective customer communication. We will explain in detail the following:\n\n* Step-by-step setup of your account, with illustrative screenshots.\n\n* An in-depth explanation of all the core features of Chatwoot.\n\n* Get your account up and running by the end of this tutorial.\n\n* Basic concepts of customer communication.',
+    accountId: null,
+    contactId: null,
+    user: {
+      id: 30,
+      account_id: 2,
+      availability_status: 'offline',
+      auto_offline: true,
+      confirmed: true,
+      email: 'bruce@paperlayer.test',
+      available_name: 'Bruce',
+      name: 'Bruce',
+      role: 'administrator',
+      thumbnail:
+        'https://sivin-tunnel.chatwoot.dev/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBJZz09IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--515dbb35e9ba3c36d14f4c4b77220a675513c1fb/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--df796c2af3c0153e55236c2f3cf3a199ac2cb6f7/2.jpg',
+      custom_role_id: null,
+    },
+    createdAt: 1730786556,
+    updatedAt: 1730786556,
+  },
+  {
+    id: 10,
+    content:
+      'We discussed a couple of things:\n\n* Product offering and how it can be useful to talk with people.\n\n* They’ll reach out to us after an internal review.',
+    accountId: null,
+    contactId: null,
+    user: {
+      id: 1,
+      account_id: 2,
+      availability_status: 'online',
+      auto_offline: false,
+      confirmed: true,
+      email: 'hillary@chatwoot.com',
+      available_name: 'Hillary',
+      name: 'Hillary',
+      role: 'administrator',
+      thumbnail: '',
+      custom_role_id: null,
+    },
+    createdAt: 1730782566,
+    updatedAt: 1730782566,
+  },
+  {
+    id: 9,
+    content:
+      'We discussed a couple of things:\n\n* Product offering and how it can be useful to talk with people.\n\n* They’ll reach out to us after an internal review.',
+    accountId: null,
+    contactId: null,
+    user: {
+      id: 1,
+      account_id: 2,
+      availability_status: 'online',
+      auto_offline: false,
+      confirmed: true,
+      email: 'john@chatwoot.com',
+      available_name: 'John',
+      name: 'John',
+      role: 'administrator',
+      thumbnail: '',
+      custom_role_id: null,
+    },
+    createdAt: 1730782564,
+    updatedAt: 1730782564,
+  },
+];

app/javascript/dashboard/components-next/Contacts/EmptyState/ContactEmptyState.story.vue

@@ -0,0 +1,28 @@
+<script setup>
+import ContactEmptyState from './ContactEmptyState.vue';
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/EmptyState"
+    :layout="{ type: 'grid', width: '900px' }"
+  >
+    <!-- Default Story -->
+    <Variant title="Default">
+      <ContactEmptyState
+        title="No contacts found"
+        subtitle="Create your first contact to get started"
+        button-label="Add Contact"
+      />
+    </Variant>
+
+    <!-- Without Button -->
+    <Variant title="Without Button">
+      <ContactEmptyState
+        title="No contacts"
+        subtitle="These are your current contacts"
+        :show-button="false"
+      />
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Contacts/EmptyState/ContactEmptyState.vue

@@ -0,0 +1,51 @@
+<script setup>
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ContactsCard from 'dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue';
+import contactContent from 'dashboard/components-next/Contacts/EmptyState/contactEmptyStateContent';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+  showButton: {
+    type: Boolean,
+    default: true,
+  },
+  buttonLabel: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="grid grid-cols-1 gap-4 p-px overflow-hidden">
+        <ContactsCard
+          v-for="contact in contactContent.slice(0, 5)"
+          :id="contact.id"
+          :key="contact.id"
+          :name="contact.name"
+          :email="contact.email"
+          :thumbnail="contact.thumbnail"
+          :phone-number="contact.phoneNumber"
+          :additional-attributes="contact.additionalAttributes"
+          :is-expanded="0 === contact.id"
+          @toggle="toggleExpanded(contact.id)"
+        />
+      </div>
+    </template>
+    <template #actions>
+      <div v-if="showButton">
+        <Button :label="buttonLabel" icon="i-lucide-plus" @click="onClick" />
+      </div>
+    </template>
+  </EmptyStateLayout>
+</template>

app/javascript/dashboard/components-next/Contacts/EmptyState/contactEmptyStateContent.js

@@ -0,0 +1,228 @@
+export default [
+  {
+    additionalAttributes: {
+      city: 'Los Angeles',
+      country: 'United States',
+      description:
+        "I'm Candice, a developer focusing on building web solutions. Currently, I’m working as a Product Developer at Chatwoot.",
+      companyName: 'Chatwoot',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'candice-dev',
+        twitter: 'candice_w_dev',
+        facebook: 'candice.dev',
+        linkedin: 'candice-matherson',
+        instagram: 'candice.codes',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'candice.matherson@chatwoot.com',
+    id: 22,
+    name: 'Candice Matherson',
+    phoneNumber: '+14155552671',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      dateContact: '2024-11-11T11:53:09.299Z',
+      linkContact: 'https://example.com',
+      listContact: 'Follow-Up',
+      textContact: 'Hi there!',
+      numberContact: '42',
+      checkboxContact: false,
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: 'San Francisco',
+      country: 'United States',
+      description: 'Passionate about design and user experience.',
+      companyName: 'Designify',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'ophelia-folkard',
+        twitter: 'oph_designs',
+        facebook: 'ophelia.folkard',
+        linkedin: 'ophelia-folkard',
+        instagram: 'ophelia.design',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'ophelia.folkard@designify.com',
+    id: 21,
+    name: 'Ophelia Folkard',
+    phoneNumber: '+14155552672',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      dateContact: '2024-10-05T10:12:34.567Z',
+      linkContact: 'https://designify.com',
+      listContact: 'Prospects',
+      textContact: 'Looking forward to connecting!',
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: 'Austin',
+      country: 'United States',
+      description: 'Avid coder and tech enthusiast.',
+      companyName: 'CodeHub',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'willy_castelot',
+        twitter: 'willy_code',
+        facebook: 'willy.castelot',
+        linkedin: 'willy-castelot',
+        instagram: 'willy.coder',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'willy.castelot@codehub.io',
+    id: 20,
+    name: 'Willy Castelot',
+    phoneNumber: '+14155552673',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      textContact: 'Let’s collaborate!',
+      checkboxContact: true,
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: 'Seattle',
+      country: 'United States',
+      description: 'Product manager with a love for innovation.',
+      companyName: 'InnovaTech',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'elisabeth-d',
+        twitter: 'elisabeth_innova',
+        facebook: 'elisabeth.derington',
+        linkedin: 'elisabeth-derington',
+        instagram: 'elisabeth.innovates',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'elisabeth.derington@innova.com',
+    id: 19,
+    name: 'Elisabeth Derington',
+    phoneNumber: '+14155552674',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      textContact: 'Let’s schedule a call.',
+    },
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Chicago',
+      country: 'United States',
+      description: 'Marketing specialist and content creator.',
+      companyName: 'Contently',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'olia-olenchenko',
+        twitter: 'olia_content',
+        facebook: 'olia.olenchenko',
+        linkedin: 'olia-olenchenko',
+        instagram: 'olia.creates',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'olia.olenchenko@contently.com',
+    id: 18,
+    name: 'Olia Olenchenko',
+    phoneNumber: '+14155552675',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Boston',
+      country: 'United States',
+      description: 'SEO expert and analytics enthusiast.',
+      companyName: 'OptiSearch',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'nate-vannuchi',
+        twitter: 'nate_seo',
+        facebook: 'nathaniel.vannuchi',
+        linkedin: 'nathaniel-vannuchi',
+        instagram: 'nate.optimizes',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'nathaniel.vannuchi@optisearch.com',
+    id: 17,
+    name: 'Nathaniel Vannuchi',
+    phoneNumber: '+14155552676',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Denver',
+      country: 'United States',
+      description: 'UI/UX designer with a flair for minimalist designs.',
+      companyName: 'Minimal Designs',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'merrile-petruk',
+        twitter: 'merrile_ux',
+        facebook: 'merrile.petruk',
+        linkedin: 'merrile-petruk',
+        instagram: 'merrile.designs',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'merrile.petruk@minimal.com',
+    id: 16,
+    name: 'Merrile Petruk',
+    phoneNumber: '+14155552677',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Miami',
+      country: 'United States',
+      description: 'Entrepreneur with a background in e-commerce.',
+      companyName: 'Ecom Solutions',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'cordell-d',
+        twitter: 'cordell_entrepreneur',
+        facebook: 'cordell.dalinder',
+        linkedin: 'cordell-dalinder',
+        instagram: 'cordell.ecom',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'cordell.dalinder@ecomsolutions.com',
+    id: 15,
+    name: 'Cordell Dalinder',
+    phoneNumber: '+14155552678',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+];

app/javascript/dashboard/components-next/Conversation/ConversationCard/CardLabels.vue

@@ -0,0 +1,95 @@
+<script setup>
+import { ref, computed } from 'vue';
+
+const props = defineProps({
+  conversationLabels: {
+    type: Array,
+    required: true,
+  },
+  accountLabels: {
+    type: Array,
+    required: true,
+  },
+});
+
+const WIDTH_CONFIG = Object.freeze({
+  DEFAULT_WIDTH: 80,
+  CHAR_WIDTH: {
+    SHORT: 8, // For labels <= 5 chars
+    LONG: 6, // For labels > 5 chars
+  },
+  BASE_WIDTH: 12, // dot + gap
+  THRESHOLD: 5, // character length threshold
+});
+
+const containerRef = ref(null);
+const maxLabels = ref(1);
+
+const activeLabels = computed(() => {
+  const labelSet = new Set(props.conversationLabels);
+  return props.accountLabels?.filter(({ title }) => labelSet.has(title));
+});
+
+const calculateLabelWidth = ({ title = '' }) => {
+  const charWidth =
+    title.length > WIDTH_CONFIG.THRESHOLD
+      ? WIDTH_CONFIG.CHAR_WIDTH.LONG
+      : WIDTH_CONFIG.CHAR_WIDTH.SHORT;
+
+  return title.length * charWidth + WIDTH_CONFIG.BASE_WIDTH;
+};
+
+const getAverageWidth = labels => {
+  if (!labels.length) return WIDTH_CONFIG.DEFAULT_WIDTH;
+
+  const totalWidth = labels.reduce(
+    (sum, label) => sum + calculateLabelWidth(label),
+    0
+  );
+
+  return totalWidth / labels.length;
+};
+
+const visibleLabels = computed(() =>
+  activeLabels.value?.slice(0, maxLabels.value)
+);
+
+const updateVisibleLabels = () => {
+  if (!containerRef.value) return;
+
+  const containerWidth = containerRef.value.offsetWidth;
+  const avgWidth = getAverageWidth(activeLabels.value);
+
+  maxLabels.value = Math.max(1, Math.floor(containerWidth / avgWidth));
+};
+</script>
+
+<template>
+  <div
+    ref="containerRef"
+    v-resize="updateVisibleLabels"
+    class="flex items-center gap-2.5 w-full min-w-0 h-6 overflow-hidden"
+  >
+    <template v-for="(label, index) in visibleLabels" :key="label.id">
+      <div
+        class="flex items-center gap-1.5 min-w-0"
+        :class="[
+          index !== visibleLabels.length - 1
+            ? 'flex-shrink-0 text-ellipsis'
+            : 'flex-shrink',
+        ]"
+      >
+        <div
+          :style="{ backgroundColor: label.color }"
+          class="size-1.5 rounded-full flex-shrink-0"
+        />
+        <span
+          class="text-sm text-n-slate-10 whitespace-nowrap"
+          :class="{ truncate: index === visibleLabels.length - 1 }"
+        >
+          {{ label.title }}
+        </span>
+      </div>
+    </template>
+  </div>
+</template>

app/javascript/dashboard/components-next/Conversation/ConversationCard/CardMessagePreview.vue

@@ -0,0 +1,59 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+
+const props = defineProps({
+  conversation: {
+    type: Object,
+    required: true,
+  },
+});
+
+const { t } = useI18n();
+
+const lastNonActivityMessageContent = computed(() => {
+  const { lastNonActivityMessage = {} } = props.conversation;
+  return lastNonActivityMessage?.content || t('CHAT_LIST.NO_CONTENT');
+});
+
+const assignee = computed(() => {
+  const { meta: { assignee: agent = {} } = {} } = props.conversation;
+  return {
+    name: agent.name ?? agent.availableName,
+    thumbnail: agent.thumbnail,
+    status: agent.availabilityStatus,
+  };
+});
+
+const unreadMessagesCount = computed(() => {
+  const { unreadCount } = props.conversation;
+  return unreadCount;
+});
+</script>
+
+<template>
+  <div class="flex items-end w-full gap-2 pb-1">
+    <p class="w-full mb-0 text-sm leading-7 text-n-slate-12 line-clamp-2">
+      {{ lastNonActivityMessageContent }}
+    </p>
+    <div class="flex items-center flex-shrink-0 gap-2 pb-2">
+      <Avatar
+        :name="assignee.name"
+        :src="assignee.thumbnail"
+        :size="20"
+        :status="assignee.status"
+        rounded-full
+      />
+      <div
+        v-if="unreadMessagesCount > 0"
+        class="inline-flex items-center justify-center rounded-full size-5 bg-n-brand"
+      >
+        <span class="text-xs font-semibold text-white">
+          {{ unreadMessagesCount }}
+        </span>
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Conversation/ConversationCard/CardMessagePreviewWithMeta.vue

@@ -0,0 +1,86 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import CardLabels from 'dashboard/components-next/Conversation/ConversationCard/CardLabels.vue';
+import SLACardLabel from 'dashboard/components-next/Conversation/ConversationCard/SLACardLabel.vue';
+
+const props = defineProps({
+  conversation: {
+    type: Object,
+    required: true,
+  },
+  accountLabels: {
+    type: Array,
+    required: true,
+  },
+});
+
+const { t } = useI18n();
+
+const lastNonActivityMessageContent = computed(() => {
+  const { lastNonActivityMessage = {} } = props.conversation;
+  return lastNonActivityMessage?.content || t('CHAT_LIST.NO_CONTENT');
+});
+
+const assignee = computed(() => {
+  const { meta: { assignee: agent = {} } = {} } = props.conversation;
+  return {
+    name: agent.name ?? agent.availableName,
+    thumbnail: agent.thumbnail,
+    status: agent.availabilityStatus,
+  };
+});
+
+const unreadMessagesCount = computed(() => {
+  const { unreadCount } = props.conversation;
+  return unreadCount;
+});
+
+const hasSlaThreshold = computed(() => props.conversation?.slaPolicyId);
+</script>
+
+<template>
+  <div class="flex flex-col w-full gap-1">
+    <div class="flex items-center justify-between w-full gap-2 py-1 h-7">
+      <p class="mb-0 text-sm leading-7 text-n-slate-12 line-clamp-1">
+        {{ lastNonActivityMessageContent }}
+      </p>
+
+      <div
+        v-if="unreadMessagesCount > 0"
+        class="inline-flex items-center justify-center flex-shrink-0 rounded-full size-5 bg-n-brand"
+      >
+        <span class="text-xs font-semibold text-white">
+          {{ unreadMessagesCount }}
+        </span>
+      </div>
+    </div>
+
+    <div
+      class="grid items-center gap-2.5 h-7"
+      :class="
+        hasSlaThreshold
+          ? 'grid-cols-[auto_auto_1fr_20px]'
+          : 'grid-cols-[1fr_20px]'
+      "
+    >
+      <SLACardLabel v-if="hasSlaThreshold" :conversation="conversation" />
+      <div v-if="hasSlaThreshold" class="w-px h-3 bg-n-slate-4" />
+      <div class="overflow-hidden">
+        <CardLabels
+          :conversation-labels="conversation.labels"
+          :account-labels="accountLabels"
+        />
+      </div>
+      <Avatar
+        :name="assignee.name"
+        :src="assignee.thumbnail"
+        :size="20"
+        :status="assignee.status"
+        rounded-full
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Conversation/ConversationCard/CardPriorityIcon.vue

@@ -0,0 +1,207 @@
+<script setup>
+import { CONVERSATION_PRIORITY } from 'shared/constants/messages';
+
+defineProps({
+  priority: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<!-- eslint-disable vue/no-static-inline-styles -->
+<template>
+  <div class="inline-flex items-center justify-center rounded-md">
+    <!-- Low Priority -->
+    <svg
+      v-if="priority === CONVERSATION_PRIORITY.LOW"
+      width="20"
+      height="20"
+      viewBox="0 0 20 20"
+      fill="none"
+      xmlns="http://www.w3.org/2000/svg"
+    >
+      <mask
+        id="mask0_2030_12879"
+        style="mask-type: alpha"
+        maskUnits="userSpaceOnUse"
+        x="0"
+        y="0"
+        width="20"
+        height="20"
+      >
+        <rect width="20" height="20" fill="#D9D9D9" />
+      </mask>
+      <g mask="url(#mask0_2030_12879)">
+        <rect
+          x="3.33301"
+          y="10"
+          width="3.33333"
+          height="6.66667"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="8.33301"
+          y="6.6665"
+          width="3.33333"
+          height="10"
+          rx="1.66667"
+          class="fill-n-slate-6"
+        />
+        <rect
+          x="13.333"
+          y="3.3335"
+          width="3.33333"
+          height="13.3333"
+          rx="1.66667"
+          class="fill-n-slate-6"
+        />
+      </g>
+    </svg>
+
+    <!-- Medium Priority  -->
+    <svg
+      v-if="priority === CONVERSATION_PRIORITY.MEDIUM"
+      width="20"
+      height="20"
+      viewBox="0 0 20 20"
+      fill="none"
+      xmlns="http://www.w3.org/2000/svg"
+    >
+      <mask
+        id="mask0_2030_12879"
+        style="mask-type: alpha"
+        maskUnits="userSpaceOnUse"
+        x="0"
+        y="0"
+        width="20"
+        height="20"
+      >
+        <rect width="20" height="20" fill="#D9D9D9" />
+      </mask>
+      <g mask="url(#mask0_2030_12879)">
+        <rect
+          x="3.33301"
+          y="10"
+          width="3.33333"
+          height="6.66667"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="8.33301"
+          y="6.6665"
+          width="3.33333"
+          height="10"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="13.333"
+          y="3.3335"
+          width="3.33333"
+          height="13.3333"
+          rx="1.66667"
+          class="fill-n-slate-6"
+        />
+      </g>
+    </svg>
+
+    <!-- High Priority -->
+    <svg
+      v-if="priority === CONVERSATION_PRIORITY.HIGH"
+      width="20"
+      height="20"
+      viewBox="0 0 20 20"
+      fill="none"
+      xmlns="http://www.w3.org/2000/svg"
+    >
+      <mask
+        id="mask0_2030_12879"
+        style="mask-type: alpha"
+        maskUnits="userSpaceOnUse"
+        x="0"
+        y="0"
+        width="20"
+        height="20"
+      >
+        <rect width="20" height="20" fill="#D9D9D9" />
+      </mask>
+      <g mask="url(#mask0_2030_12879)">
+        <rect
+          x="3.33301"
+          y="10"
+          width="3.33333"
+          height="6.66667"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="8.33301"
+          y="6.6665"
+          width="3.33333"
+          height="10"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="13.333"
+          y="3.3335"
+          width="3.33333"
+          height="13.3333"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+      </g>
+    </svg>
+
+    <!-- Urgent Priority -->
+    <svg
+      v-if="priority === CONVERSATION_PRIORITY.URGENT"
+      width="20"
+      height="20"
+      viewBox="0 0 20 20"
+      fill="none"
+      xmlns="http://www.w3.org/2000/svg"
+    >
+      <mask
+        id="mask0_2030_12879"
+        style="mask-type: alpha"
+        maskUnits="userSpaceOnUse"
+        x="0"
+        y="0"
+        width="20"
+        height="20"
+      >
+        <rect width="20" height="20" fill="#D9D9D9" />
+      </mask>
+      <g mask="url(#mask0_2030_12879)">
+        <rect
+          x="3.33301"
+          y="10"
+          width="3.33333"
+          height="6.66667"
+          rx="1.66667"
+          class="fill-n-ruby-9"
+        />
+        <rect
+          x="8.33301"
+          y="6.6665"
+          width="3.33333"
+          height="10"
+          rx="1.66667"
+          class="fill-n-ruby-9"
+        />
+        <rect
+          x="13.333"
+          y="3.3335"
+          width="3.33333"
+          height="13.3333"
+          rx="1.66667"
+          class="fill-n-ruby-9"
+        />
+      </g>
+    </svg>
+  </div>
+</template>

app/javascript/dashboard/components-next/Conversation/ConversationCard/ConversationCard.story.vue

@@ -0,0 +1,477 @@
+<script setup>
+import { computed } from 'vue';
+import ConversationCard from './ConversationCard.vue';
+
+// Base conversation object
+const conversationWithoutMeta = {
+  meta: {
+    sender: {
+      additionalAttributes: {},
+      availabilityStatus: 'offline',
+      email: 'candice@chatwoot.com',
+      id: 29,
+      name: 'Candice Matherson',
+      phone_number: '+918585858585',
+      identifier: null,
+      thumbnail: '',
+      customAttributes: {
+        linkContact: 'https://apple.com',
+        listContact: 'Not spam',
+        textContact: 'hey',
+        checkboxContact: true,
+      },
+      last_activity_at: 1712127410,
+      created_at: 1712127389,
+    },
+    channel: 'Channel::Email',
+    assignee: {
+      id: 1,
+      accountId: 2,
+      availabilityStatus: 'online',
+      autoOffline: false,
+      confirmed: true,
+      email: 'sivin@chatwoot.com',
+      availableName: 'Sivin',
+      name: 'Sivin',
+      role: 'administrator',
+      thumbnail: '',
+      customRoleId: null,
+    },
+    hmacVerified: false,
+  },
+  id: 38,
+  messages: [
+    {
+      id: 3597,
+      content: 'Sivin set the priority to low',
+      accountId: 2,
+      inboxId: 7,
+      conversationId: 38,
+      messageType: 2,
+      createdAt: 1730885168,
+      updatedAt: '2024-11-06T09:26:08.565Z',
+      private: false,
+      status: 'sent',
+      source_id: null,
+      contentType: 'text',
+      contentAttributes: {},
+      senderType: null,
+      senderId: null,
+      externalSourceIds: {},
+      additionalAttributes: {},
+      processedMessageContent: 'Sivin set the priority to low',
+      sentiment: {},
+      conversation: {
+        assigneeId: 1,
+        unreadCount: 0,
+        lastActivityAt: 1730885168,
+        contactInbox: {
+          sourceId: 'candice@chatwoot.com',
+        },
+      },
+    },
+  ],
+  accountId: 2,
+  uuid: '21bd8638-a711-4080-b4ac-7fda1bc71837',
+  additionalAttributes: {
+    mail_subject: 'Test email',
+  },
+  agentLastSeenAt: 0,
+  assigneeLastSeenAt: 0,
+  canReply: true,
+  contactLastSeenAt: 0,
+  customAttributes: {},
+  inboxId: 7,
+  labels: [],
+  status: 'open',
+  createdAt: 1730836533,
+  timestamp: 1730885168,
+  firstReplyCreatedAt: 1730836533,
+  unreadCount: 0,
+  lastNonActivityMessage: {
+    id: 3591,
+    content:
+      'Hello, I bought some paper but they did not come with the indices as we had assumed. Was there a change in the product line?',
+    account_id: 2,
+    inbox_id: 7,
+    conversation_id: 38,
+    message_type: 1,
+    created_at: 1730836533,
+    updated_at: '2024-11-05T19:55:37.158Z',
+    private: false,
+    status: 'sent',
+    source_id:
+      'conversation/21bd8638-a711-4080-b4ac-7fda1bc71837/messages/3591@paperlayer.test',
+    content_type: 'text',
+    content_attributes: {
+      cc_emails: ['test@gmail.com'],
+      bcc_emails: [],
+      to_emails: [],
+    },
+    sender_type: 'User',
+    sender_id: 1,
+    external_source_ids: {},
+    additional_attributes: {},
+    processed_message_content:
+      'Hello, I bought some paper but they did not come with the indices as we had assumed. Was there a change in the product line?',
+    sentiment: {},
+    conversation: {
+      assignee_id: 1,
+      unread_count: 0,
+      last_activity_at: 1730885168,
+      contact_inbox: {
+        source_id: 'candice@chatwoot.com',
+      },
+    },
+    sender: {
+      id: 1,
+      name: 'Sivin',
+      available_name: 'Sivin',
+      avatar_url: '',
+      type: 'user',
+      availability_status: 'online',
+      thumbnail: '',
+    },
+  },
+  lastActivityAt: 1730885168,
+  priority: 'low',
+  waitingSince: 0,
+  slaPolicyId: null,
+  slaEvents: [],
+};
+
+const conversationWithMeta = {
+  meta: {
+    sender: {
+      additionalAttributes: {},
+      availabilityStatus: 'offline',
+      email: 'willy@chatwoot.com',
+      id: 29,
+      name: 'Willy Castelot',
+      phoneNumber: '+918585858585',
+      identifier: null,
+      thumbnail: '',
+      customAttributes: {
+        linkContact: 'https://apple.com',
+        listContact: 'Not spam',
+        textContact: 'hey',
+        checkboxContact: true,
+      },
+      lastActivityAt: 1712127410,
+      createdAt: 1712127389,
+    },
+    channel: 'Channel::Email',
+    assignee: {
+      id: 1,
+      accountId: 2,
+      availabilityStatus: 'online',
+      autoOffline: false,
+      confirmed: true,
+      email: 'sivin@chatwoot.com',
+      availableName: 'Sivin',
+      name: 'Sivin',
+      role: 'administrator',
+      thumbnail: '',
+      customRoleId: null,
+    },
+    hmacVerified: false,
+  },
+  id: 37,
+  messages: [
+    {
+      id: 3599,
+      content:
+        'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
+      accountId: 2,
+      inboxId: 7,
+      conversationId: 37,
+      messageType: 1,
+      createdAt: 1730885428,
+      updatedAt: '2024-11-06T09:30:30.619Z',
+      private: false,
+      status: 'sent',
+      sourceId:
+        'conversation/53df668d-329d-420e-8fe9-980cb0e4d63c/messages/3599@paperlayer.test',
+      contentType: 'text',
+      contentAttributes: {
+        ccEmails: [],
+        bccEmails: [],
+        toEmails: [],
+      },
+      sender_type: 'User',
+      senderId: 1,
+      externalSourceIds: {},
+      additionalAttributes: {},
+      processedMessageContent:
+        'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 0,
+        last_activity_at: 1730885428,
+        contact_inbox: {
+          source_id: 'candice@chatwoot.com',
+        },
+      },
+      sender: {
+        id: 1,
+        name: 'Sivin',
+        availableName: 'Sivin',
+        avatarUrl: '',
+        type: 'user',
+        availabilityStatus: 'online',
+        thumbnail: '',
+      },
+    },
+  ],
+  accountId: 2,
+  uuid: '53df668d-329d-420e-8fe9-980cb0e4d63c',
+  additionalAttributes: {
+    mail_subject: 'we',
+  },
+  agentLastSeenAt: 1730885428,
+  assigneeLastSeenAt: 1730885428,
+  canReply: true,
+  contactLastSeenAt: 0,
+  customAttributes: {},
+  inboxId: 7,
+  labels: [
+    'billing',
+    'delivery',
+    'lead',
+    'premium-customer',
+    'software',
+    'ops-handover',
+  ],
+  muted: false,
+  snoozedUntil: null,
+  status: 'open',
+  createdAt: 1722487645,
+  timestamp: 1730885428,
+  firstReplyCreatedAt: 1722487645,
+  unreadCount: 0,
+  lastNonActivityMessage: {
+    id: 3599,
+    content:
+      'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
+    account_id: 2,
+    inbox_id: 7,
+    conversation_id: 37,
+    message_type: 1,
+    created_at: 1730885428,
+    updated_at: '2024-11-06T09:30:30.619Z',
+    private: false,
+    status: 'sent',
+    source_id:
+      'conversation/53df668d-329d-420e-8fe9-980cb0e4d63c/messages/3599@paperlayer.test',
+    content_type: 'text',
+    content_attributes: {
+      cc_emails: [],
+      bcc_emails: [],
+      to_emails: [],
+    },
+    sender_type: 'User',
+    sender_id: 1,
+    external_source_ids: {},
+    additional_attributes: {},
+    processed_message_content:
+      'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
+    sentiment: {},
+    conversation: {
+      assignee_id: 1,
+      unread_count: 2,
+      last_activity_at: 1730885428,
+      contact_inbox: {
+        source_id: 'willy@chatwoot.com',
+      },
+    },
+    sender: {
+      id: 1,
+      name: 'Sivin',
+      available_name: 'Sivin',
+      avatar_url: '',
+      type: 'user',
+      availability_status: 'online',
+      thumbnail: '',
+    },
+  },
+  lastActivityAt: 1730885428,
+  priority: 'urgent',
+  waitingSince: 1730885428,
+  slaPolicyId: 3,
+  appliedSla: {
+    id: 4,
+    sla_id: 3,
+    sla_status: 'active_with_misses',
+    created_at: 1712127410,
+    updated_at: 1712127545,
+    sla_description:
+      'Premium Service Level Agreements (SLAs) are contracts that define clear expectations ',
+    sla_name: 'Premium SLA',
+    sla_first_response_time_threshold: 120,
+    sla_next_response_time_threshold: 180,
+    sla_only_during_business_hours: false,
+    sla_resolution_time_threshold: 360,
+  },
+  slaEvents: [
+    {
+      id: 8,
+      event_type: 'frt',
+      meta: {},
+      updated_at: 1712127545,
+      created_at: 1712127545,
+    },
+    {
+      id: 9,
+      event_type: 'rt',
+      meta: {},
+      updated_at: 1712127790,
+      created_at: 1712127790,
+    },
+  ],
+};
+
+const contactForConversationWithoutMeta = computed(() => ({
+  availabilityStatus: null,
+  email: 'candice@chatwoot.com',
+  id: 29,
+  name: 'Candice Matherson',
+  phoneNumber: '+918585858585',
+  identifier: null,
+  thumbnail: 'https://api.dicebear.com/9.x/dylan/svg?seed=George',
+  customAttributes: {},
+  last_activity_at: 1712127410,
+  createdAt: 1712127389,
+  contactInboxes: [],
+}));
+
+const contactForConversationWithMeta = computed(() => ({
+  availabilityStatus: null,
+  email: 'willy@chatwoot.com',
+  id: 29,
+  name: 'Willy Castelot',
+  phoneNumber: '+918585858585',
+  identifier: null,
+  thumbnail: 'https://api.dicebear.com/9.x/dylan/svg?seed=Liam',
+  customAttributes: {},
+  lastActivityAt: 1712127410,
+  createdAt: 1712127389,
+  contactInboxes: [],
+}));
+
+const webWidgetInbox = computed(() => ({
+  phone_number: '+918585858585',
+  channel_type: 'Channel::WebWidget',
+}));
+
+const accountLabels = computed(() => [
+  {
+    id: 1,
+    title: 'billing',
+    description: 'Label is used for tagging billing related conversations',
+    color: '#28AD21',
+    show_on_sidebar: true,
+  },
+  {
+    id: 3,
+    title: 'delivery',
+    description: null,
+    color: '#A2FDD5',
+    show_on_sidebar: true,
+  },
+  {
+    id: 6,
+    title: 'lead',
+    description: null,
+    color: '#F161C8',
+    show_on_sidebar: true,
+  },
+  {
+    id: 4,
+    title: 'ops-handover',
+    description: null,
+    color: '#A53326',
+    show_on_sidebar: true,
+  },
+  {
+    id: 5,
+    title: 'premium-customer',
+    description: null,
+    color: '#6FD4EF',
+    show_on_sidebar: true,
+  },
+  {
+    id: 2,
+    title: 'software',
+    description: null,
+    color: '#8F6EF2',
+    show_on_sidebar: true,
+  },
+]);
+</script>
+
+<template>
+  <Story
+    title="Components/ConversationCard"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Conversation without meta">
+      <div class="flex flex-col">
+        <ConversationCard
+          :key="conversationWithoutMeta.id"
+          :conversation="conversationWithoutMeta"
+          :contact="contactForConversationWithoutMeta"
+          :state-inbox="webWidgetInbox"
+          :account-labels="accountLabels"
+          class="hover:bg-n-alpha-1"
+        />
+      </div>
+    </Variant>
+    <Variant title="Conversation with meta (SLA, Labels)">
+      <div class="flex flex-col">
+        <ConversationCard
+          :key="conversationWithMeta.id"
+          :conversation="{
+            ...conversationWithMeta,
+            priority: 'medium',
+          }"
+          :contact="contactForConversationWithMeta"
+          :state-inbox="webWidgetInbox"
+          :account-labels="accountLabels"
+          class="hover:bg-n-alpha-1"
+        />
+      </div>
+    </Variant>
+    <Variant title="Conversation without meta (Unread count)">
+      <div class="flex flex-col">
+        <ConversationCard
+          :key="conversationWithoutMeta.id"
+          :conversation="{
+            ...conversationWithoutMeta,
+            unreadCount: 2,
+            priority: 'high',
+          }"
+          :contact="contactForConversationWithoutMeta"
+          :state-inbox="webWidgetInbox"
+          :account-labels="accountLabels"
+          class="hover:bg-n-alpha-1"
+        />
+      </div>
+    </Variant>
+    <Variant title="Conversation with meta (SLA, Labels, Unread count)">
+      <div class="flex flex-col">
+        <ConversationCard
+          :key="conversationWithMeta.id"
+          :conversation="{
+            ...conversationWithMeta,
+            unreadCount: 2,
+          }"
+          :contact="contactForConversationWithMeta"
+          :state-inbox="webWidgetInbox"
+          :account-labels="accountLabels"
+          class="hover:bg-n-alpha-1"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Conversation/ConversationCard/ConversationCard.vue

@@ -0,0 +1,102 @@
+<script setup>
+import { computed } from 'vue';
+import { getInboxIconByType } from 'dashboard/helper/inbox';
+import { dynamicTime, shortTimestamp } from 'shared/helpers/timeHelper';
+
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import CardMessagePreview from './CardMessagePreview.vue';
+import CardMessagePreviewWithMeta from './CardMessagePreviewWithMeta.vue';
+import CardPriorityIcon from './CardPriorityIcon.vue';
+
+const props = defineProps({
+  conversation: {
+    type: Object,
+    required: true,
+  },
+  contact: {
+    type: Object,
+    required: true,
+  },
+  stateInbox: {
+    type: Object,
+    required: true,
+  },
+  accountLabels: {
+    type: Array,
+    required: true,
+  },
+});
+
+const currentContact = computed(() => props.contact);
+
+const currentContactName = computed(() => currentContact.value?.name);
+const currentContactThumbnail = computed(() => currentContact.value?.thumbnail);
+const currentContactStatus = computed(
+  () => currentContact.value?.availabilityStatus
+);
+
+const inbox = computed(() => props.stateInbox);
+
+const inboxName = computed(() => inbox.value?.name);
+
+const inboxIcon = computed(() => {
+  const { phoneNumber, channelType } = inbox.value;
+  return getInboxIconByType(channelType, phoneNumber);
+});
+
+const lastActivityAt = computed(() => {
+  const timestamp = props.conversation?.timestamp;
+  return timestamp ? shortTimestamp(dynamicTime(timestamp)) : '';
+});
+
+const showMessagePreviewWithoutMeta = computed(() => {
+  const { slaPolicyId, labels = [] } = props.conversation;
+  return !slaPolicyId && labels.length === 0;
+});
+</script>
+
+<template>
+  <div
+    class="flex w-full gap-3 px-3 py-4 transition-colors duration-300 ease-in-out rounded-xl"
+  >
+    <Avatar
+      :name="currentContactName"
+      :src="currentContactThumbnail"
+      :size="24"
+      :status="currentContactStatus"
+      rounded-full
+    />
+    <div class="flex flex-col w-full gap-1">
+      <div class="flex items-center justify-between h-6 gap-2">
+        <h4 class="text-base font-medium truncate text-n-slate-12">
+          {{ currentContactName }}
+        </h4>
+        <div class="flex items-center gap-2">
+          <CardPriorityIcon :priority="conversation.priority || null" />
+          <div
+            v-tooltip.top-start="inboxName"
+            class="flex items-center justify-center flex-shrink-0 rounded-full bg-n-alpha-2 size-5"
+          >
+            <Icon
+              :icon="inboxIcon"
+              class="flex-shrink-0 text-n-slate-11 size-3"
+            />
+          </div>
+          <span class="text-sm text-n-slate-10">
+            {{ lastActivityAt }}
+          </span>
+        </div>
+      </div>
+      <CardMessagePreview
+        v-if="showMessagePreviewWithoutMeta"
+        :conversation="conversation"
+      />
+      <CardMessagePreviewWithMeta
+        v-else
+        :conversation="conversation"
+        :account-labels="accountLabels"
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Conversation/ConversationCard/SLACardLabel.vue

@@ -0,0 +1,90 @@
+<script setup>
+import { ref, computed, onMounted, onUnmounted, watch } from 'vue';
+import { evaluateSLAStatus } from '@chatwoot/utils';
+
+const props = defineProps({
+  conversation: {
+    type: Object,
+    required: true,
+  },
+});
+
+const REFRESH_INTERVAL = 60000;
+
+const timer = ref(null);
+const slaStatus = ref({
+  threshold: null,
+  isSlaMissed: false,
+  type: null,
+  icon: null,
+});
+
+// TODO: Remove this once we update the helper from utils
+// https://github.com/chatwoot/utils/blob/main/src/sla.ts#L73
+const convertObjectCamelCaseToSnakeCase = object => {
+  return Object.keys(object).reduce((acc, key) => {
+    acc[key.replace(/([A-Z])/g, '_$1').toLowerCase()] = object[key];
+    return acc;
+  }, {});
+};
+
+const appliedSLA = computed(() => props.conversation?.appliedSla);
+const isSlaMissed = computed(() => slaStatus.value?.isSlaMissed);
+
+const slaStatusText = computed(() => {
+  return slaStatus.value?.type?.toUpperCase();
+});
+
+const updateSlaStatus = () => {
+  slaStatus.value = evaluateSLAStatus({
+    appliedSla: convertObjectCamelCaseToSnakeCase(appliedSLA.value),
+    chat: props.conversation,
+  });
+};
+
+const createTimer = () => {
+  timer.value = setTimeout(() => {
+    updateSlaStatus();
+    createTimer();
+  }, REFRESH_INTERVAL);
+};
+
+onMounted(() => {
+  updateSlaStatus();
+  createTimer();
+});
+
+onUnmounted(() => {
+  if (timer.value) {
+    clearTimeout(timer.value);
+  }
+});
+
+watch(() => props.conversation, updateSlaStatus);
+</script>
+
+<template>
+  <div class="flex items-center min-w-fit gap-0.5 h-6">
+    <div class="flex items-center justify-center size-4">
+      <svg
+        width="10"
+        height="13"
+        viewBox="0 0 10 13"
+        fill="none"
+        :class="isSlaMissed ? 'fill-n-ruby-10' : 'fill-n-slate-9'"
+        xmlns="http://www.w3.org/2000/svg"
+      >
+        <path
+          d="M4.55091 12.412C7.44524 12.412 9.37939 10.4571 9.37939 7.51446C9.37939 2.63072 5.21405 0.599854 2.36808 0.599854C1.81546 0.599854 1.45626 0.800176 1.45626 1.1801C1.45626 1.32516 1.52534 1.48404 1.64277 1.62219C2.27828 2.38204 2.92069 3.27314 2.93451 4.36455C2.93451 4.5925 2.9276 4.78592 2.76181 5.08295L3.05194 5.03459C2.81017 4.21949 2.18848 3.63234 1.5806 3.63234C1.32501 3.63234 1.15232 3.81884 1.15232 4.09514C1.15232 4.23331 1.19377 4.56488 1.19377 4.79974C1.19377 5.95332 0.26123 6.69935 0.26123 8.67495C0.26123 10.92 1.97434 12.412 4.55091 12.412ZM4.68906 10.8923C3.65982 10.8923 2.96905 10.2637 2.96905 9.33119C2.96905 8.3572 3.66672 8.01181 3.75652 7.38322C3.76344 7.32796 3.79107 7.31414 3.83251 7.34867C4.08809 7.57663 4.24697 7.85293 4.37822 8.1776C4.67525 7.77696 4.81341 6.9204 4.73051 6.0293C4.72361 5.97404 4.75814 5.94642 4.80649 5.96713C6.02916 6.53357 6.65085 7.74241 6.65085 8.82693C6.65085 9.92527 6.00844 10.8923 4.68906 10.8923Z"
+        />
+      </svg>
+    </div>
+
+    <span
+      class="text-sm truncate"
+      :class="isSlaMissed ? 'text-n-ruby-11' : 'text-n-slate-11'"
+    >
+      {{ `${slaStatusText}: ${slaStatus.threshold}` }}
+    </span>
+  </div>
+</template>

app/javascript/dashboard/components-next/CustomAttributes/CheckboxAttribute.vue

@@ -0,0 +1,46 @@
+<script setup>
+import { ref } from 'vue';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import Switch from 'dashboard/components-next/switch/Switch.vue';
+
+const props = defineProps({
+  attribute: {
+    type: Object,
+    required: true,
+  },
+  isEditingView: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['update', 'delete']);
+
+const attributeValue = ref(Boolean(props.attribute.value));
+
+const handleChange = value => {
+  emit('update', value);
+};
+</script>
+
+<template>
+  <div
+    class="flex items-center w-full gap-2"
+    :class="{
+      'justify-start': isEditingView,
+      'justify-end': !isEditingView,
+    }"
+  >
+    <Switch v-model="attributeValue" @change="handleChange" />
+    <Button
+      v-if="isEditingView"
+      variant="faded"
+      color="ruby"
+      icon="i-lucide-trash"
+      size="xs"
+      class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+      @click="emit('delete')"
+    />
+  </div>
+</template>

app/javascript/dashboard/components-next/CustomAttributes/DateAttribute.vue

@@ -0,0 +1,148 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { parseISO } from 'date-fns';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required } from '@vuelidate/validators';
+import Input from 'dashboard/components-next/input/Input.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  attribute: {
+    type: Object,
+    required: true,
+  },
+  isEditingView: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['update', 'delete']);
+
+const { t } = useI18n();
+
+const isEditingValue = ref(false);
+const editedValue = ref(props.attribute.value || '');
+
+const rules = {
+  editedValue: {
+    required,
+    isDate: value => new Date(value).toISOString(),
+  },
+};
+
+const v$ = useVuelidate(rules, { editedValue });
+
+const formattedDate = computed(() => {
+  return props.attribute.value
+    ? new Date(props.attribute.value).toLocaleDateString()
+    : t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.TRIGGER.INPUT');
+});
+
+const hasError = computed(() => v$.value.$errors.length > 0);
+
+const defaultDateValue = computed({
+  get() {
+    const existingDate = editedValue.value ?? props.attribute.value;
+    if (existingDate) return new Date(existingDate).toISOString().slice(0, 10);
+    return isEditingValue.value && !hasError.value
+      ? new Date().toISOString().slice(0, 10)
+      : '';
+  },
+  set(value) {
+    editedValue.value = value ? new Date(value).toISOString() : value;
+  },
+});
+
+const toggleEditValue = value => {
+  isEditingValue.value =
+    typeof value === 'boolean' ? value : !isEditingValue.value;
+
+  if (isEditingValue.value && !editedValue.value) {
+    v$.value.$reset();
+    editedValue.value = new Date().toISOString();
+  }
+};
+
+const handleInputUpdate = async () => {
+  const isValid = await v$.value.$validate();
+  if (!isValid) return;
+
+  emit('update', parseISO(editedValue.value));
+  isEditingValue.value = false;
+};
+</script>
+
+<template>
+  <div
+    class="flex items-center w-full min-w-0 gap-2"
+    :class="{
+      'justify-start': isEditingView,
+      'justify-end': !isEditingView,
+    }"
+  >
+    <span
+      v-if="!isEditingValue"
+      class="min-w-0 text-sm"
+      :class="{
+        'cursor-pointer text-n-slate-11 hover:text-n-slate-12 py-2 select-none font-medium':
+          !isEditingView,
+        'text-n-slate-12 truncate flex-1': isEditingView,
+      }"
+      @click="toggleEditValue(!isEditingView)"
+    >
+      {{ formattedDate }}
+    </span>
+
+    <div
+      v-if="isEditingView && !isEditingValue"
+      class="flex items-center gap-1"
+    >
+      <Button
+        variant="faded"
+        color="slate"
+        icon="i-lucide-pencil"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="toggleEditValue(true)"
+      />
+      <Button
+        variant="faded"
+        color="ruby"
+        icon="i-lucide-trash"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="emit('delete')"
+      />
+    </div>
+
+    <div
+      v-if="isEditingValue"
+      v-on-clickaway="() => toggleEditValue(false)"
+      class="flex items-center w-full"
+    >
+      <Input
+        v-model="defaultDateValue"
+        type="date"
+        class="w-full [&>p]:absolute [&>p]:mt-0.5 [&>p]:top-8 ltr:[&>p]:left-0 rtl:[&>p]:right-0"
+        :message="
+          hasError
+            ? t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.VALIDATIONS.INVALID_DATE')
+            : ''
+        "
+        :message-type="hasError ? 'error' : 'info'"
+        autofocus
+        custom-input-class="h-8 ltr:rounded-r-none rtl:rounded-l-none"
+        @keyup.enter="handleInputUpdate"
+      />
+      <Button
+        icon="i-lucide-check"
+        :color="hasError ? 'ruby' : 'blue'"
+        size="sm"
+        class="flex-shrink-0 ltr:rounded-l-none rtl:rounded-r-none"
+        @click="handleInputUpdate"
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/CustomAttributes/ListAttribute.vue

@@ -0,0 +1,100 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useToggle } from '@vueuse/core';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  attribute: {
+    type: Object,
+    required: true,
+  },
+  isEditingView: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['update', 'delete']);
+
+const { t } = useI18n();
+
+const [showAttributeListDropdown, toggleAttributeListDropdown] = useToggle();
+
+const attributeListMenuItems = computed(() => {
+  return (
+    props.attribute.attributeValues?.map(value => ({
+      label: value,
+      value,
+      action: 'select',
+      isSelected: value === props.attribute.value,
+    })) || []
+  );
+});
+
+const handleAttributeAction = async action => {
+  emit('update', action.value);
+  toggleAttributeListDropdown(false);
+};
+</script>
+
+<template>
+  <div
+    class="flex items-center w-full min-w-0 gap-2"
+    :class="{
+      'justify-start': isEditingView,
+      'justify-end': !isEditingView,
+    }"
+  >
+    <div
+      v-on-clickaway="() => toggleAttributeListDropdown(false)"
+      class="relative flex items-center"
+    >
+      <span
+        class="min-w-0 text-sm"
+        :class="{
+          'cursor-pointer text-n-slate-11 hover:text-n-slate-12 py-2 select-none font-medium':
+            !isEditingView,
+          'text-n-slate-12 truncate flex-1': isEditingView,
+        }"
+        @click="toggleAttributeListDropdown(!props.isEditingView)"
+      >
+        {{
+          attribute.value ||
+          t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.TRIGGER.SELECT')
+        }}
+      </span>
+      <DropdownMenu
+        v-if="showAttributeListDropdown"
+        :menu-items="attributeListMenuItems"
+        show-search
+        class="w-48 mt-2 top-full"
+        :class="{
+          'ltr:right-0 rtl:left-0': !isEditingView,
+          'ltr:left-0 rtl:right-0': isEditingView,
+        }"
+        @action="handleAttributeAction($event)"
+      />
+    </div>
+
+    <div v-if="isEditingView" class="flex items-center gap-1">
+      <Button
+        variant="faded"
+        color="slate"
+        icon="i-lucide-pencil"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="toggleAttributeListDropdown()"
+      />
+      <Button
+        variant="faded"
+        color="ruby"
+        icon="i-lucide-trash"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="emit('delete')"
+      />
+    </div>
+  </div>
+</template>