Try abort controller

- bump up gems based on snyk security alerts

.codeclimate.yml

@@ -57,3 +57,5 @@ exclude_patterns:
   - 'app/javascript/shared/constants/locales.js'
   - 'app/javascript/dashboard/helper/specs/macrosFixtures.js'
   - 'app/javascript/dashboard/routes/dashboard/settings/macros/constants.js'
+  - '**/fixtures/**'
+  - '**/*/fixtures.js'

Gemfile

@@ -49,7 +49,7 @@ gem 'aws-sdk-s3', require: false
 # original gem isn't maintained actively
 # we wanted updated version of faraday which is a dependency for slack-ruby-client
 gem 'azure-storage-blob', git: 'https://github.com/chatwoot/azure-storage-ruby', branch: 'chatwoot', require: false
-gem 'google-cloud-storage', require: false
+gem 'google-cloud-storage', '>= 1.48.0', require: false
 gem 'image_processing'
 
 ##-- gems for database --#
@@ -181,6 +181,9 @@ gem 'reverse_markdown'
 group :production do
   # we dont want request timing out in development while using byebug
   gem 'rack-timeout'
+  # for heroku autoscaling
+  gem 'judoscale-rails', require: false
+  gem 'judoscale-sidekiq', require: false
 end
 
 group :development do

Gemfile.lock

@@ -209,7 +209,7 @@ GEM
       devise (> 3.5.2, < 5)
       rails (>= 4.2.0, < 7.2)
     diff-lcs (1.5.1)
-    digest-crc (0.6.4)
+    digest-crc (0.6.5)
       rake (>= 12.0.0, < 14.0.0)
     docile (1.4.0)
     domain_name (0.5.20190701)
@@ -284,39 +284,39 @@ GEM
       activesupport (>= 6.1)
     gmail_xoauth (0.4.3)
       oauth (>= 0.3.6)
-    google-apis-core (0.11.0)
+    google-apis-core (0.15.1)
       addressable (~> 2.5, >= 2.5.1)
-      googleauth (>= 0.16.2, < 2.a)
-      httpclient (>= 2.8.1, < 3.a)
+      googleauth (~> 1.9)
+      httpclient (>= 2.8.3, < 3.a)
       mini_mime (~> 1.0)
+      mutex_m
       representable (~> 3.0)
       retriable (>= 2.0, < 4.a)
-      rexml
-      webrick
-    google-apis-iamcredentials_v1 (0.17.0)
-      google-apis-core (>= 0.11.0, < 2.a)
-    google-apis-storage_v1 (0.19.0)
-      google-apis-core (>= 0.9.0, < 2.a)
-    google-cloud-core (1.6.0)
-      google-cloud-env (~> 1.0)
+    google-apis-iamcredentials_v1 (0.22.0)
+      google-apis-core (>= 0.15.0, < 2.a)
+    google-apis-storage_v1 (0.47.0)
+      google-apis-core (>= 0.15.0, < 2.a)
+    google-cloud-core (1.7.1)
+      google-cloud-env (>= 1.0, < 3.a)
       google-cloud-errors (~> 1.0)
     google-cloud-dialogflow-v2 (0.31.0)
       gapic-common (>= 0.20.0, < 2.a)
       google-cloud-errors (~> 1.0)
       google-cloud-location (>= 0.4, < 2.a)
-    google-cloud-env (1.6.0)
-      faraday (>= 0.17.3, < 3.0)
+    google-cloud-env (2.2.1)
+      faraday (>= 1.0, < 3.a)
     google-cloud-errors (1.3.1)
     google-cloud-location (0.6.0)
       gapic-common (>= 0.20.0, < 2.a)
       google-cloud-errors (~> 1.0)
-    google-cloud-storage (1.44.0)
+    google-cloud-storage (1.52.0)
       addressable (~> 2.8)
       digest-crc (~> 0.4)
-      google-apis-iamcredentials_v1 (~> 0.1)
-      google-apis-storage_v1 (~> 0.19.0)
+      google-apis-core (~> 0.13)
+      google-apis-iamcredentials_v1 (~> 0.18)
+      google-apis-storage_v1 (~> 0.38)
       google-cloud-core (~> 1.6)
-      googleauth (>= 0.16.2, < 2.a)
+      googleauth (~> 1.9)
       mini_mime (~> 1.0)
     google-cloud-translate-v3 (0.10.0)
       gapic-common (>= 0.20.0, < 2.a)
@@ -331,10 +331,10 @@ GEM
       grpc (~> 1.41)
     googleapis-common-protos-types (1.14.0)
       google-protobuf (~> 3.18)
-    googleauth (1.5.2)
-      faraday (>= 0.17.3, < 3.a)
+    googleauth (1.11.2)
+      faraday (>= 1.0, < 3.a)
+      google-cloud-env (~> 2.1)
       jwt (>= 1.4, < 3.0)
-      memoist (~> 0.16)
       multi_json (~> 1.11)
       os (>= 0.9, < 2.0)
       signet (>= 0.16, < 2.a)
@@ -397,6 +397,13 @@ GEM
       hana (~> 1.3)
       regexp_parser (~> 2.0)
       uri_template (~> 0.7)
+    judoscale-rails (1.8.2)
+      judoscale-ruby (= 1.8.2)
+      railties
+    judoscale-ruby (1.8.2)
+    judoscale-sidekiq (1.8.2)
+      judoscale-ruby (= 1.8.2)
+      sidekiq (>= 5.0)
     jwt (2.8.1)
       base64
     kaminari (1.2.2)
@@ -455,7 +462,6 @@ GEM
       net-smtp
     marcel (1.0.4)
     maxminddb (0.1.22)
-    memoist (0.16.2)
     meta_request (0.8.3)
       rack-contrib (>= 1.1, < 3)
       railties (>= 3.0.0, < 8)
@@ -473,6 +479,7 @@ GEM
     multi_json (1.15.0)
     multi_xml (0.6.0)
     multipart-post (2.3.0)
+    mutex_m (0.3.0)
     neighbor (0.2.3)
       activerecord (>= 5.2)
     net-http (0.4.1)
@@ -633,8 +640,7 @@ GEM
     retriable (3.1.2)
     reverse_markdown (2.1.1)
       nokogiri
-    rexml (3.3.6)
-      strscan
+    rexml (3.3.9)
     rspec-core (3.13.0)
       rspec-support (~> 3.13.0)
     rspec-expectations (3.13.2)
@@ -764,7 +770,6 @@ GEM
     stackprof (0.2.25)
     statsd-ruby (1.5.0)
     stripe (8.5.0)
-    strscan (3.1.0)
     telephone_number (1.4.20)
     test-prof (1.2.1)
     thor (1.3.1)
@@ -819,7 +824,6 @@ GEM
       addressable (>= 2.8.0)
       crack (>= 0.3.2)
       hashdiff (>= 0.4.0, < 2.0.0)
-    webrick (1.8.2)
     websocket-driver (0.7.6)
       websocket-extensions (>= 0.1.0)
     websocket-extensions (0.1.5)
@@ -881,7 +885,7 @@ DEPENDENCIES
   geocoder
   gmail_xoauth
   google-cloud-dialogflow-v2 (>= 0.24.0)
-  google-cloud-storage
+  google-cloud-storage (>= 1.48.0)
   google-cloud-translate-v3 (>= 0.7.0)
   groupdate
   grpc
@@ -893,6 +897,8 @@ DEPENDENCIES
   jbuilder
   json_refs
   json_schemer
+  judoscale-rails
+  judoscale-sidekiq
   jwt
   kaminari
   koala

app/controllers/api/v1/accounts/articles_controller.rb

@@ -6,13 +6,15 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
 
   def index
     @portal_articles = @portal.articles
-    @all_articles = @portal_articles.search(list_params)
-    @articles_count = @all_articles.count
+
+    set_article_count
+
+    @articles = @articles.search(list_params)
 
     @articles = if list_params[:category_slug].present?
-                  @all_articles.order_by_position.page(@current_page)
+                  @articles.order_by_position.page(@current_page)
                 else
-                  @all_articles.order_by_updated_at.page(@current_page)
+                  @articles.order_by_updated_at.page(@current_page)
                 end
   end
 
@@ -43,6 +45,19 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
 
   private
 
+  def set_article_count
+    # Search the params without status and author_id, use this to
+    # compute mine count published draft etc
+    base_search_params = list_params.except(:status, :author_id)
+    @articles = @portal_articles.search(base_search_params)
+
+    @articles_count = @articles.count
+    @mine_articles_count = @articles.search_by_author(Current.user.id).count
+    @published_articles_count = @articles.published.count
+    @draft_articles_count = @articles.draft.count
+    @archived_articles_count = @articles.archived.count
+  end
+
   def fetch_article
     @article = @portal.articles.find(params[:id])
   end
@@ -53,9 +68,10 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
 
   def article_params
     params.require(:article).permit(
-      :title, :slug, :position, :content, :description, :position, :category_id, :author_id, :associated_article_id, :status, meta: [:title,
-                                                                                                                                     :description,
-                                                                                                                                     { tags: [] }]
+      :title, :slug, :position, :content, :description, :position, :category_id, :author_id, :associated_article_id, :status,
+      :locale, meta: [:title,
+                      :description,
+                      { tags: [] }]
     )
   end
 

app/controllers/api/v1/accounts/integrations/captain_controller.rb

@@ -1,22 +1,53 @@
 class Api::V1::Accounts::Integrations::CaptainController < Api::V1::Accounts::BaseController
-  before_action :check_admin_authorization?
-  before_action :fetch_hook
+  before_action :hook
 
-  def sso_url
-    params_string =
-      "token=#{URI.encode_www_form_component(@hook['settings']['access_token'])}" \
-      "&email=#{URI.encode_www_form_component(@hook['settings']['account_email'])}" \
-      "&account_id=#{URI.encode_www_form_component(@hook['settings']['account_id'])}"
-
-    installation_config = InstallationConfig.find_by(name: 'CAPTAIN_APP_URL')
-
-    sso_url = "#{installation_config.value}/sso?#{params_string}"
-    render json: { sso_url: sso_url }, status: :ok
+  def proxy
+    response = HTTParty.send(request_method, request_url, body: permitted_params[:body].to_json, headers: headers)
+    render plain: response.body, status: response.code
   end
 
   private
 
-  def fetch_hook
-    @hook = Current.account.hooks.find_by!(app_id: 'captain')
+  def headers
+    {
+      'X-User-Email' => hook.settings['account_email'],
+      'X-User-Token' => hook.settings['access_token'],
+      'Content-Type' => 'application/json',
+      'Accept' => '*/*'
+    }
+  end
+
+  def request_path
+    request_route = with_leading_hash_on_route(params[:route])
+
+    return 'api/sessions/profile' if request_route == '/sessions/profile'
+
+    "api/accounts/#{hook.settings['account_id']}#{request_route}"
+  end
+
+  def request_url
+    base_url = InstallationConfig.find_by(name: 'CAPTAIN_API_URL').value
+    URI.join(base_url, request_path).to_s
+  end
+
+  def hook
+    @hook ||= Current.account.hooks.find_by!(app_id: 'captain')
+  end
+
+  def request_method
+    method = permitted_params[:method].downcase
+    raise 'Invalid or missing HTTP method' unless %w[get post put patch delete options head].include?(method)
+
+    method
+  end
+
+  def with_leading_hash_on_route(request_route)
+    return '' if request_route.blank?
+
+    request_route.start_with?('/') ? request_route : "/#{request_route}"
+  end
+
+  def permitted_params
+    params.permit(:method, :route, body: {})
   end
 end

app/controllers/api/v1/accounts/portals_controller.rb

@@ -20,7 +20,7 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
   end
 
   def create
-    @portal = Current.account.portals.build(portal_params)
+    @portal = Current.account.portals.build(portal_params.merge(live_chat_widget_params))
     @portal.custom_domain = parsed_custom_domain
     @portal.save!
     process_attached_logo
@@ -28,7 +28,7 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
 
   def update
     ActiveRecord::Base.transaction do
-      @portal.update!(portal_params) if params[:portal].present?
+      @portal.update!(portal_params.merge(live_chat_widget_params)) if params[:portal].present?
       # @portal.custom_domain = parsed_custom_domain
       process_attached_logo if params[:blob_id].present?
     rescue StandardError => e
@@ -70,11 +70,21 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
 
   def portal_params
     params.require(:portal).permit(
-      :account_id, :color, :custom_domain, :header_text, :homepage_link, :name, :page_title, :slug, :archived, { config: [:default_locale,
-                                                                                                                          { allowed_locales: [] }] }
+      :account_id, :color, :custom_domain, :header_text, :homepage_link,
+      :name, :page_title, :slug, :archived, { config: [:default_locale, { allowed_locales: [] }] }
     )
   end
 
+  def live_chat_widget_params
+    permitted_params = params.permit(:inbox_id)
+    return {} if permitted_params[:inbox_id].blank?
+
+    inbox = Inbox.find(permitted_params[:inbox_id])
+    return {} unless inbox.web_widget?
+
+    { channel_web_widget_id: inbox.channel.id }
+  end
+
   def portal_member_params
     params.require(:portal).permit(:account_id, member_ids: [])
   end

app/controllers/platform/api/v1/accounts_controller.rb

@@ -4,6 +4,7 @@ class Platform::Api::V1::AccountsController < PlatformController
   def create
     @resource = Account.create!(account_params)
     update_resource_features
+    @resource.save!
     @platform_app.platform_app_permissibles.find_or_create_by(permissible: @resource)
   end
 

app/controllers/public/api/v1/portals/articles_controller.rb

@@ -30,7 +30,7 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B
 
   def set_article
     @article = @portal.articles.find_by(slug: permitted_params[:article_slug])
-    @article.increment_view_count
+    @article.increment_view_count if @article.published?
     @parsed_content = render_article_content(@article.content)
   end
 

app/dashboards/account_dashboard.rb

@@ -26,7 +26,8 @@ class AccountDashboard < Administrate::BaseDashboard
     conversations: CountField,
     locale: Field::Select.with_options(collection: LANGUAGES_CONFIG.map { |_x, y| y[:iso_639_1_code] }),
     status: Field::Select.with_options(collection: [%w[Active active], %w[Suspended suspended]]),
-    account_users: Field::HasMany
+    account_users: Field::HasMany,
+    custom_attributes: Field::String
   }.merge(enterprise_attribute_types).freeze
 
   # COLLECTION_ATTRIBUTES
@@ -45,7 +46,7 @@ class AccountDashboard < Administrate::BaseDashboard
 
   # SHOW_PAGE_ATTRIBUTES
   # an array of attributes that will be displayed on the model's show page.
-  enterprise_show_page_attributes = ChatwootApp.enterprise? ? %i[limits all_features] : []
+  enterprise_show_page_attributes = ChatwootApp.enterprise? ? %i[custom_attributes limits all_features] : []
   SHOW_PAGE_ATTRIBUTES = (%i[
     id
     name

app/javascript/dashboard/api/ApiClient.js

@@ -1,12 +1,20 @@
 /* global axios */
 
 const DEFAULT_API_VERSION = 'v1';
+const DEFAULT_OPTIONS = {
+  apiVersion: DEFAULT_API_VERSION,
+  enterprise: false,
+  accountScoped: false,
+  cancelPreviousRequests: false,
+};
 
 class ApiClient {
   constructor(resource, options = {}) {
-    this.apiVersion = `/api/${options.apiVersion || DEFAULT_API_VERSION}`;
-    this.options = options;
+    this.options = { ...DEFAULT_OPTIONS, ...options };
+    this.apiVersion = `/api/${this.options.apiVersion}`;
     this.resource = resource;
+    this.abortControllers = new Map();
+    this.activeRequests = new Map();
   }
 
   get url() {
@@ -39,24 +47,105 @@ class ApiClient {
     return url;
   }
 
-  get() {
-    return axios.get(this.url);
+  generateRequestKey(method, id = '', customRequestKey = '') {
+    if (customRequestKey) return customRequestKey;
+    return `${method}-${this.url}${id ? `/${id}` : ''}`;
   }
 
-  show(id) {
-    return axios.get(`${this.url}/${id}`);
+  cancelRequest(requestKey) {
+    const controller = this.abortControllers.get(requestKey);
+    if (controller) {
+      controller.abort();
+      this.abortControllers.delete(requestKey);
+      return true;
+    }
+    return false;
   }
 
-  create(data) {
-    return axios.post(this.url, data);
+  setupRequest(method, options = {}) {
+    if (!this.options.cancelPreviousRequests) {
+      return {};
+    }
+    const { id, customRequestKey } = options;
+    const requestKey = this.generateRequestKey(method, id, customRequestKey);
+
+    const previousRequests = this.activeRequests.get(method) || [];
+    const remainingRequests = previousRequests.filter(key => {
+      if (key === requestKey) {
+        this.cancelRequest(key);
+        return false;
+      }
+      return true;
+    });
+
+    this.activeRequests.set(method, [...remainingRequests, requestKey]);
+
+    const controller = new AbortController();
+    this.abortControllers.set(requestKey, controller);
+
+    return { requestKey, signal: controller.signal };
   }
 
-  update(id, data) {
-    return axios.patch(`${this.url}/${id}`, data);
+  async request(method, config = {}) {
+    const { id, data, customRequestKey, ...axiosConfig } = config;
+    const { requestKey, signal } = this.setupRequest(method, {
+      id,
+      customRequestKey,
+    });
+    try {
+      const url = id ? `${this.url}/${id}` : this.url;
+      return await axios({
+        method,
+        url,
+        data,
+        signal,
+        ...axiosConfig,
+      });
+    } finally {
+      this.abortControllers.delete(requestKey);
+      if (this.options.cancelPreviousRequests) {
+        const methodRequests = this.activeRequests.get(method) || [];
+        this.activeRequests.set(
+          method,
+          methodRequests.filter(key => key !== requestKey)
+        );
+      }
+    }
   }
 
-  delete(id) {
-    return axios.delete(`${this.url}/${id}`);
+  get(config = {}) {
+    return this.request('GET', config);
+  }
+
+  show(id, config = {}) {
+    return this.request('GET', { ...config, id });
+  }
+
+  create(data, config = {}) {
+    return this.request('POST', { ...config, data });
+  }
+
+  update(id, data, config = {}) {
+    return this.request('PATCH', { ...config, id, data });
+  }
+
+  delete(id, config = {}) {
+    return this.request('DELETE', { ...config, id });
+  }
+
+  cancelAllRequests() {
+    this.abortControllers.forEach(controller => controller.abort());
+    this.abortControllers.clear();
+    this.activeRequests.clear();
+  }
+
+  // Get all active request keys
+  getActiveRequests() {
+    return Array.from(this.abortControllers.keys());
+  }
+
+  destroy() {
+    this.cancelAllRequests();
   }
 }
 

app/javascript/dashboard/api/helpCenter/articles.js

@@ -52,12 +52,13 @@ class ArticlesAPI extends PortalsAPI {
   }
 
   createArticle({ portalSlug, articleObj }) {
-    const { content, title, author_id, category_id } = articleObj;
+    const { content, title, authorId, categoryId, locale } = articleObj;
     return axios.post(`${this.url}/${portalSlug}/articles`, {
       content,
       title,
-      author_id,
-      category_id,
+      author_id: authorId,
+      category_id: categoryId,
+      locale,
     });
   }
 

app/javascript/dashboard/api/integrations.js

@@ -33,8 +33,8 @@ class IntegrationsAPI extends ApiClient {
     return axios.delete(`${this.baseUrl()}/integrations/hooks/${hookId}`);
   }
 
-  fetchCaptainURL() {
-    return axios.get(`${this.baseUrl()}/integrations/captain/sso_url`);
+  requestCaptain(body) {
+    return axios.post(`${this.baseUrl()}/integrations/captain/proxy`, body);
   }
 }
 

app/javascript/dashboard/api/reports.js

@@ -5,7 +5,11 @@ const getTimeOffset = () => -new Date().getTimezoneOffset() / 60;
 
 class ReportsAPI extends ApiClient {
   constructor() {
-    super('reports', { accountScoped: true, apiVersion: 'v2' });
+    super('reports', {
+      accountScoped: true,
+      apiVersion: 'v2',
+      cancelPreviousRequests: true,
+    });
   }
 
   getReports({
@@ -17,7 +21,8 @@ class ReportsAPI extends ApiClient {
     groupBy,
     businessHours,
   }) {
-    return axios.get(`${this.url}`, {
+    return this.request('GET', {
+      customRequestKey: `${metric}-report-GET`,
       params: {
         metric,
         since: from,
@@ -47,7 +52,9 @@ class ReportsAPI extends ApiClient {
   }
 
   getConversationMetric(type = 'account', page = 1) {
-    return axios.get(`${this.url}/conversations`, {
+    return this.request('GET', {
+      requestPath: `${this.url}/conversations`,
+
       params: {
         type,
         page,

app/javascript/dashboard/assets/scss/_date-picker.scss

@@ -25,7 +25,7 @@
   }
 
   .mx-input {
-    @apply h-[2.5rem] flex border border-solid border-slate-200 dark:border-slate-600 rounded-md shadow-none;
+    @apply h-[2.5rem] flex border border-solid border-n-weak rounded-md shadow-none;
   }
 
   .mx-input:disabled,
@@ -39,7 +39,7 @@
 }
 
 .mx-datepicker-main {
-  @apply border-0 bg-white dark:bg-slate-800;
+  @apply border-0 bg-n-solid-2 rounded-xl;
 
   .cell {
     &.disabled {
@@ -53,6 +53,14 @@
     }
   }
 
+  .mx-calendar+.mx-calendar {
+    @apply border-l border-n-weak;
+  }
+
+  .mx-datepicker-footer {
+    @apply border border-n-weak;
+  }
+
   .mx-time {
     @apply border-0 bg-white dark:bg-slate-800;
 

app/javascript/dashboard/assets/scss/_woot.scss

@@ -46,6 +46,14 @@
   @apply hidden;
 }
 
+.n-blue-border {
+  @apply border-n-blue-border;
+}
+
+.n-blue-text {
+  @apply text-n-blue-text;
+}
+
 // scss-lint:disable PropertySortOrder
 @layer base {
   /* NEXT COLORS START */
@@ -103,24 +111,25 @@
     --teal-11: 0 133 115;
     --teal-12: 13 61 56;
 
-    --background-color: 248 248 248;
-    --solid-1: 255 255 255;
-    --solid-2: 252 252 252;
-    --solid-3: 255 255 255;
-    --solid-active: 250 251 251;
-    --white-alpha: 255 255 255 0.1;
-    --border-weak: 231 231 231;
+    --background-color: 253 253 253;
+    --text-blue: 8 109 224;
+    --border-container: 236 236 236;
     --border-strong: 235 235 235;
-    --amber-solid: 252 232 193;
-    --blue-solid: 218 236 255;
-    --blue: 39 129 246;
+    --border-weak: 234 234 234;
+    --solid-1: 255 255 255;
+    --solid-2: 255 255 255;
+    --solid-3: 255 255 255;
+    --solid-active: 255 255 255;
+    --solid-amber: 252 232 193;
+    --solid-blue: 218 236 255;
 
-    /* alpha is added by default */
-    --alpha-1: 36, 38, 48, 0.06;
-    --alpha-2: 130, 134, 150, 0.12;
-    --alpha-3: 255, 255, 255, 0.9;
+    --alpha-1: 67, 67, 67, 0.06;
+    --alpha-2: 201, 202, 207, 0.15;
+    --alpha-3: 255, 255, 255, 0.96;
     --black-alpha-1: 0, 0, 0, 0.12;
     --black-alpha-2: 0, 0, 0, 0.04;
+    --border-blue: 39, 129, 246, 0.5;
+    --white-alpha: 255, 255, 255, 0.1;
   }
 
   body.dark {
@@ -178,22 +187,23 @@
     --teal-12: 173 240 221;
 
     --background-color: 18 18 19;
+    --border-strong: 52 52 52;
+    --border-weak: 38 38 42;
     --solid-1: 23 23 26;
     --solid-2: 29 30 36;
-    --solid-3: 36 38 48;
-    --solid-active: 51 53 64;
-    --border-weak: 34 34 37;
-    --border-strong: 46 47 49;
-    --amber-solid: 42 37 30;
-    --blue-solid: 16 49 91;
-    --blue: 126 182 255;
+    --solid-3: 44 45 54;
+    --solid-active: 53 57 66;
+    --solid-amber: 42 37 30;
+    --solid-blue: 16 49 91;
+    --text-blue: 126 182 255;
 
-    /* alpha is added by default */
-    --alpha-1: 35, 37, 45, 0.8;
-    --alpha-2: 130, 134, 150, 0.15;
-    --alpha-3: 32, 33, 37, 0.9;
+    --alpha-1: 36, 36, 36, 0.8;
+    --alpha-2: 139, 147, 182, 0.15;
+    --alpha-3: 36, 38, 45, 0.9;
     --black-alpha-1: 0, 0, 0, 0.3;
     --black-alpha-2: 0, 0, 0, 0.2;
+    --border-blue: 39, 129, 246, 0.5;
+    --border-container: 236, 236, 236, 0;
     --white-alpha: 255, 255, 255, 0.1;
   }
   /* NEXT COLORS END */
@@ -540,3 +550,15 @@
     --color-orange-900: 255 224 194;
   }
 }
+
+@layer utilities {
+  /* Hide scrollbar for Chrome, Safari and Opera */
+  .no-scrollbar::-webkit-scrollbar {
+    display: none;
+  }
+  /* Hide scrollbar for IE, Edge and Firefox */
+  .no-scrollbar {
+    -ms-overflow-style: none; /* IE and Edge */
+    scrollbar-width: none; /* Firefox */
+  }
+}

app/javascript/dashboard/assets/scss/widgets/_base.scss

@@ -31,7 +31,13 @@ hr {
 ul,
 ol,
 dl {
-  @apply mb-2 list-disc list-outside leading-[1.65];
+  @apply list-disc list-outside leading-[1.65];
+}
+
+ul:not(.reset-base),
+ol:not(.reset-base),
+dl:not(.reset-base) {
+  @apply mb-0;
 }
 
 // Form elements

app/javascript/dashboard/assets/scss/widgets/_buttons.scss

@@ -96,7 +96,7 @@ button {
   }
 
   // @TODDO - Remove after moving all buttons to woot-button
-  .icon+.button__content {
+  .icon + .button__content {
     @apply w-auto;
   }
 

app/javascript/dashboard/components-next/Campaigns/CampaignCard/CampaignCard.vue

@@ -0,0 +1,137 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+import { getInboxIconByType } from 'dashboard/helper/inbox';
+
+import CardLayout from 'dashboard/components-next/CardLayout.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import LiveChatCampaignDetails from './LiveChatCampaignDetails.vue';
+import SMSCampaignDetails from './SMSCampaignDetails.vue';
+
+const props = defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  message: {
+    type: String,
+    default: '',
+  },
+  isLiveChatType: {
+    type: Boolean,
+    default: false,
+  },
+  isEnabled: {
+    type: Boolean,
+    default: false,
+  },
+  status: {
+    type: String,
+    default: '',
+  },
+  sender: {
+    type: Object,
+    default: null,
+  },
+  inbox: {
+    type: Object,
+    default: null,
+  },
+  scheduledAt: {
+    type: Number,
+    default: 0,
+  },
+});
+
+const emit = defineEmits(['edit', 'delete']);
+
+const { t } = useI18n();
+
+const STATUS_COMPLETED = 'completed';
+
+const { formatMessage } = useMessageFormatter();
+
+const isActive = computed(() =>
+  props.isLiveChatType ? props.isEnabled : props.status !== STATUS_COMPLETED
+);
+
+const statusTextColor = computed(() => ({
+  'text-n-teal-11': isActive.value,
+  'text-n-slate-12': !isActive.value,
+}));
+
+const campaignStatus = computed(() => {
+  if (props.isLiveChatType) {
+    return props.isEnabled
+      ? t('CAMPAIGN.LIVE_CHAT.CARD.STATUS.ENABLED')
+      : t('CAMPAIGN.LIVE_CHAT.CARD.STATUS.DISABLED');
+  }
+
+  return props.status === STATUS_COMPLETED
+    ? t('CAMPAIGN.SMS.CARD.STATUS.COMPLETED')
+    : t('CAMPAIGN.SMS.CARD.STATUS.SCHEDULED');
+});
+
+const inboxName = computed(() => props.inbox?.name || '');
+
+const inboxIcon = computed(() => {
+  const { phone_number: phoneNumber, channel_type: type } = props.inbox;
+  return getInboxIconByType(type, phoneNumber);
+});
+</script>
+
+<template>
+  <CardLayout layout="row">
+    <div class="flex flex-col items-start justify-between flex-1 min-w-0 gap-2">
+      <div class="flex justify-between gap-3 w-fit">
+        <span
+          class="text-base font-medium capitalize text-n-slate-12 line-clamp-1"
+        >
+          {{ title }}
+        </span>
+        <span
+          class="text-xs font-medium inline-flex items-center h-6 px-2 py-0.5 rounded-md bg-n-alpha-2"
+          :class="statusTextColor"
+        >
+          {{ campaignStatus }}
+        </span>
+      </div>
+      <div
+        v-dompurify-html="formatMessage(message)"
+        class="text-sm text-n-slate-11 line-clamp-1 [&>p]:mb-0 h-6"
+      />
+      <div class="flex items-center w-full h-6 gap-2 overflow-hidden">
+        <LiveChatCampaignDetails
+          v-if="isLiveChatType"
+          :sender="sender"
+          :inbox-name="inboxName"
+          :inbox-icon="inboxIcon"
+        />
+        <SMSCampaignDetails
+          v-else
+          :inbox-name="inboxName"
+          :inbox-icon="inboxIcon"
+          :scheduled-at="scheduledAt"
+        />
+      </div>
+    </div>
+    <div class="flex items-center justify-end w-20 gap-2">
+      <Button
+        v-if="isLiveChatType"
+        variant="faded"
+        size="sm"
+        color="slate"
+        icon="i-lucide-sliders-vertical"
+        @click="emit('edit')"
+      />
+      <Button
+        variant="faded"
+        color="ruby"
+        size="sm"
+        icon="i-lucide-trash"
+        @click="emit('delete')"
+      />
+    </div>
+  </CardLayout>
+</template>

app/javascript/dashboard/components-next/Campaigns/CampaignCard/LiveChatCampaignDetails.vue

@@ -0,0 +1,56 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+
+const props = defineProps({
+  sender: {
+    type: Object,
+    default: null,
+  },
+  inboxName: {
+    type: String,
+    default: '',
+  },
+  inboxIcon: {
+    type: String,
+    default: '',
+  },
+});
+
+const { t } = useI18n();
+
+const senderName = computed(
+  () => props.sender?.name || t('CAMPAIGN.LIVE_CHAT.CARD.CAMPAIGN_DETAILS.BOT')
+);
+
+const senderThumbnailSrc = computed(() => props.sender?.thumbnail);
+</script>
+
+<template>
+  <span class="flex-shrink-0 text-sm text-n-slate-11 whitespace-nowrap">
+    {{ t('CAMPAIGN.LIVE_CHAT.CARD.CAMPAIGN_DETAILS.SENT_BY') }}
+  </span>
+  <div class="flex items-center gap-1.5 flex-shrink-0">
+    <Avatar
+      :name="senderName"
+      :src="senderThumbnailSrc"
+      :size="16"
+      rounded-full
+    />
+    <span class="text-sm font-medium text-n-slate-12">
+      {{ senderName }}
+    </span>
+  </div>
+  <span class="flex-shrink-0 text-sm text-n-slate-11 whitespace-nowrap">
+    {{ t('CAMPAIGN.LIVE_CHAT.CARD.CAMPAIGN_DETAILS.FROM') }}
+  </span>
+  <div class="flex items-center gap-1.5 flex-shrink-0">
+    <Icon :icon="inboxIcon" class="flex-shrink-0 text-n-slate-12 size-3" />
+    <span class="text-sm font-medium text-n-slate-12">
+      {{ inboxName }}
+    </span>
+  </div>
+</template>

app/javascript/dashboard/components-next/Campaigns/CampaignCard/SMSCampaignDetails.vue

@@ -0,0 +1,41 @@
+<script setup>
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import { messageStamp } from 'shared/helpers/timeHelper';
+
+import { useI18n } from 'vue-i18n';
+defineProps({
+  inboxName: {
+    type: String,
+    default: '',
+  },
+  inboxIcon: {
+    type: String,
+    default: '',
+  },
+  scheduledAt: {
+    type: Number,
+    default: 0,
+  },
+});
+
+const { t } = useI18n();
+</script>
+
+<template>
+  <span class="flex-shrink-0 text-sm text-n-slate-11 whitespace-nowrap">
+    {{ t('CAMPAIGN.SMS.CARD.CAMPAIGN_DETAILS.SENT_FROM') }}
+  </span>
+  <div class="flex items-center gap-1.5 flex-shrink-0">
+    <Icon :icon="inboxIcon" class="flex-shrink-0 text-n-slate-12 size-3" />
+    <span class="text-sm font-medium text-n-slate-12">
+      {{ inboxName }}
+    </span>
+  </div>
+
+  <span class="flex-shrink-0 text-sm text-n-slate-11 whitespace-nowrap">
+    {{ t('CAMPAIGN.SMS.CARD.CAMPAIGN_DETAILS.ON') }}
+  </span>
+  <span class="flex-1 text-sm font-medium truncate text-n-slate-12">
+    {{ messageStamp(new Date(scheduledAt), 'LLL d, h:mm a') }}
+  </span>
+</template>

app/javascript/dashboard/components-next/Campaigns/CampaignLayout.vue

@@ -0,0 +1,52 @@
+<script setup>
+import Button from 'dashboard/components-next/button/Button.vue';
+
+defineProps({
+  headerTitle: {
+    type: String,
+    default: '',
+  },
+  buttonLabel: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['click', 'close']);
+
+const handleButtonClick = () => {
+  emit('click');
+};
+</script>
+
+<template>
+  <section class="flex flex-col w-full h-full overflow-hidden bg-n-background">
+    <header class="sticky top-0 z-10 px-6 lg:px-0">
+      <div class="w-full max-w-[960px] mx-auto">
+        <div class="flex items-center justify-between w-full h-20 gap-2">
+          <span class="text-xl font-medium text-n-slate-12">
+            {{ headerTitle }}
+          </span>
+          <div
+            v-on-clickaway="() => emit('close')"
+            class="relative group/campaign-button"
+          >
+            <Button
+              :label="buttonLabel"
+              icon="i-lucide-plus"
+              size="sm"
+              class="group-hover/campaign-button:brightness-110"
+              @click="handleButtonClick"
+            />
+            <slot name="action" />
+          </div>
+        </div>
+      </div>
+    </header>
+    <main class="flex-1 px-6 overflow-y-auto lg:px-0">
+      <div class="w-full max-w-[960px] mx-auto py-4">
+        <slot name="default" />
+      </div>
+    </main>
+  </section>
+</template>

app/javascript/dashboard/components-next/Campaigns/EmptyState/CampaignEmptyStateContent.js

@@ -0,0 +1,212 @@
+export const ONGOING_CAMPAIGN_EMPTY_STATE_CONTENT = [
+  {
+    id: 1,
+    title: 'Chatbot Assistance',
+    inbox: {
+      id: 2,
+      name: 'PaperLayer Website',
+      channel_type: 'Channel::WebWidget',
+      phone_number: '',
+    },
+    sender: {
+      id: 1,
+      name: 'Alexa Rivera',
+    },
+    message: 'Hello! 👋 Need help with our chatbot features? Feel free to ask!',
+    campaign_status: 'active',
+    enabled: true,
+    campaign_type: 'ongoing',
+    trigger_rules: {
+      url: 'https://www.chatwoot.com/features/chatbot/',
+      time_on_page: 10,
+    },
+    trigger_only_during_business_hours: true,
+    created_at: '2024-10-24T13:10:26.636Z',
+    updated_at: '2024-10-24T13:10:26.636Z',
+  },
+  {
+    id: 2,
+    title: 'Pricing Information Support',
+    inbox: {
+      id: 2,
+      name: 'PaperLayer Website',
+      channel_type: 'Channel::WebWidget',
+      phone_number: '',
+    },
+    sender: {
+      id: 1,
+      name: 'Jamie Lee',
+    },
+    message: 'Hello! 👋 Any questions on pricing? I’m here to help!',
+    campaign_status: 'active',
+    enabled: false,
+    campaign_type: 'ongoing',
+    trigger_rules: {
+      url: 'https://www.chatwoot.com/pricings',
+      time_on_page: 10,
+    },
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-24T13:11:08.763Z',
+    updated_at: '2024-10-24T13:11:08.763Z',
+  },
+  {
+    id: 3,
+    title: 'Product Setup Assistance',
+    inbox: {
+      id: 2,
+      name: 'PaperLayer Website',
+      channel_type: 'Channel::WebWidget',
+      phone_number: '',
+    },
+    sender: {
+      id: 1,
+      name: 'Chatwoot',
+    },
+    message: 'Hi! Chatwoot here. Need help setting up? Let me know!',
+    campaign_status: 'active',
+    enabled: false,
+    campaign_type: 'ongoing',
+    trigger_rules: {
+      url: 'https://{*.}?chatwoot.com/apps/account/*/settings/inboxes/new/',
+      time_on_page: 10,
+    },
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-24T13:11:44.285Z',
+    updated_at: '2024-10-24T13:11:44.285Z',
+  },
+  {
+    id: 4,
+    title: 'General Assistance Campaign',
+    inbox: {
+      id: 2,
+      name: 'PaperLayer Website',
+      channel_type: 'Channel::WebWidget',
+      phone_number: '',
+    },
+    sender: {
+      id: 1,
+      name: 'Chris Barlow',
+    },
+    message:
+      'Hi there! 👋 I’m here for any questions you may have. Let’s chat!',
+    campaign_status: 'active',
+    enabled: true,
+    campaign_type: 'ongoing',
+    trigger_rules: {
+      url: 'https://siv.com',
+      time_on_page: 200,
+    },
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-29T19:54:33.741Z',
+    updated_at: '2024-10-29T19:56:26.296Z',
+  },
+];
+
+export const ONE_OFF_CAMPAIGN_EMPTY_STATE_CONTENT = [
+  {
+    id: 1,
+    title: 'Customer Feedback Request',
+    inbox: {
+      id: 6,
+      name: 'PaperLayer Mobile',
+      channel_type: 'Channel::Sms',
+      phone_number: '+29818373149903',
+      provider: 'default',
+    },
+    message:
+      'Hello! Enjoying our product? Share your feedback on G2 and earn a $25 Amazon coupon: https://chwt.app/g2-review',
+    campaign_status: 'active',
+    enabled: true,
+    campaign_type: 'one_off',
+    scheduled_at: 1729775588,
+    audience: [
+      { id: 4, type: 'Label' },
+      { id: 5, type: 'Label' },
+      { id: 6, type: 'Label' },
+    ],
+    trigger_rules: {},
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-24T13:13:08.496Z',
+    updated_at: '2024-10-24T13:15:38.698Z',
+  },
+  {
+    id: 2,
+    title: 'Welcome New Customer',
+    inbox: {
+      id: 6,
+      name: 'PaperLayer Mobile',
+      channel_type: 'Channel::Sms',
+      phone_number: '+29818373149903',
+      provider: 'default',
+    },
+    message: 'Welcome aboard! 🎉 Let us know if you have any questions.',
+    campaign_status: 'completed',
+    enabled: true,
+    campaign_type: 'one_off',
+    scheduled_at: 1729732500,
+    audience: [
+      { id: 1, type: 'Label' },
+      { id: 6, type: 'Label' },
+      { id: 5, type: 'Label' },
+      { id: 2, type: 'Label' },
+      { id: 4, type: 'Label' },
+    ],
+    trigger_rules: {},
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-24T13:14:00.168Z',
+    updated_at: '2024-10-24T13:15:38.707Z',
+  },
+  {
+    id: 3,
+    title: 'New Business Welcome',
+    inbox: {
+      id: 6,
+      name: 'PaperLayer Mobile',
+      channel_type: 'Channel::Sms',
+      phone_number: '+29818373149903',
+      provider: 'default',
+    },
+    message: 'Hello! We’re excited to have your business with us!',
+    campaign_status: 'active',
+    enabled: true,
+    campaign_type: 'one_off',
+    scheduled_at: 1730368440,
+    audience: [
+      { id: 1, type: 'Label' },
+      { id: 3, type: 'Label' },
+      { id: 6, type: 'Label' },
+      { id: 4, type: 'Label' },
+      { id: 2, type: 'Label' },
+      { id: 5, type: 'Label' },
+    ],
+    trigger_rules: {},
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-30T07:54:49.915Z',
+    updated_at: '2024-10-30T07:54:49.915Z',
+  },
+  {
+    id: 4,
+    title: 'New Member Onboarding',
+    inbox: {
+      id: 6,
+      name: 'PaperLayer Mobile',
+      channel_type: 'Channel::Sms',
+      phone_number: '+29818373149903',
+      provider: 'default',
+    },
+    message: 'Welcome to the team! Reach out if you have questions.',
+    campaign_status: 'completed',
+    enabled: true,
+    campaign_type: 'one_off',
+    scheduled_at: 1730304840,
+    audience: [
+      { id: 1, type: 'Label' },
+      { id: 3, type: 'Label' },
+      { id: 6, type: 'Label' },
+    ],
+    trigger_rules: {},
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-29T16:14:10.374Z',
+    updated_at: '2024-10-30T16:15:03.157Z',
+  },
+];

app/javascript/dashboard/components-next/Campaigns/EmptyState/LiveChatCampaignEmptyState.vue

@@ -0,0 +1,38 @@
+<script setup>
+import { ONGOING_CAMPAIGN_EMPTY_STATE_CONTENT } from './CampaignEmptyStateContent';
+
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import CampaignCard from 'dashboard/components-next/Campaigns/CampaignCard/CampaignCard.vue';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="flex flex-col gap-4 p-px">
+        <CampaignCard
+          v-for="campaign in ONGOING_CAMPAIGN_EMPTY_STATE_CONTENT"
+          :key="campaign.id"
+          :title="campaign.title"
+          :message="campaign.message"
+          :is-enabled="campaign.enabled"
+          :status="campaign.campaign_status"
+          :sender="campaign.sender"
+          :inbox="campaign.inbox"
+          :scheduled-at="campaign.scheduled_at"
+          is-live-chat-type
+        />
+      </div>
+    </template>
+  </EmptyStateLayout>
+</template>

app/javascript/dashboard/components-next/Campaigns/EmptyState/SMSCampaignEmptyState.vue

@@ -0,0 +1,37 @@
+<script setup>
+import { ONE_OFF_CAMPAIGN_EMPTY_STATE_CONTENT } from './CampaignEmptyStateContent';
+
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import CampaignCard from 'dashboard/components-next/Campaigns/CampaignCard/CampaignCard.vue';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="flex flex-col gap-4 p-px">
+        <CampaignCard
+          v-for="campaign in ONE_OFF_CAMPAIGN_EMPTY_STATE_CONTENT"
+          :key="campaign.id"
+          :title="campaign.title"
+          :message="campaign.message"
+          :is-enabled="campaign.enabled"
+          :status="campaign.campaign_status"
+          :sender="campaign.sender"
+          :inbox="campaign.inbox"
+          :scheduled-at="campaign.scheduled_at"
+        />
+      </div>
+    </template>
+  </EmptyStateLayout>
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/CampaignList.vue

@@ -0,0 +1,38 @@
+<script setup>
+import CampaignCard from 'dashboard/components-next/Campaigns/CampaignCard/CampaignCard.vue';
+
+defineProps({
+  campaigns: {
+    type: Array,
+    required: true,
+  },
+  isLiveChatType: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['edit', 'delete']);
+
+const handleEdit = campaign => emit('edit', campaign);
+const handleDelete = campaign => emit('delete', campaign);
+</script>
+
+<template>
+  <div class="flex flex-col gap-4">
+    <CampaignCard
+      v-for="campaign in campaigns"
+      :key="campaign.id"
+      :title="campaign.title"
+      :message="campaign.message"
+      :is-enabled="campaign.enabled"
+      :status="campaign.campaign_status"
+      :sender="campaign.sender"
+      :inbox="campaign.inbox"
+      :scheduled-at="campaign.scheduled_at"
+      :is-live-chat-type="isLiveChatType"
+      @edit="handleEdit(campaign)"
+      @delete="handleDelete(campaign)"
+    />
+  </div>
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/ConfirmDeleteCampaignDialog.vue

@@ -0,0 +1,49 @@
+<script setup>
+import { ref } from 'vue';
+import { useStore } from 'dashboard/composables/store';
+import { useI18n } from 'vue-i18n';
+import { useAlert } from 'dashboard/composables';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+
+const props = defineProps({
+  selectedCampaign: {
+    type: Object,
+    default: null,
+  },
+});
+
+const { t } = useI18n();
+const store = useStore();
+
+const dialogRef = ref(null);
+
+const deleteCampaign = async id => {
+  if (!id) return;
+
+  try {
+    await store.dispatch('campaigns/delete', id);
+    useAlert(t('CAMPAIGN.CONFIRM_DELETE.API.SUCCESS_MESSAGE'));
+  } catch (error) {
+    useAlert(t('CAMPAIGN.CONFIRM_DELETE.API.ERROR_MESSAGE'));
+  }
+};
+
+const handleDialogConfirm = async () => {
+  await deleteCampaign(props.selectedCampaign.id);
+  dialogRef.value?.close();
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    type="alert"
+    :title="t('CAMPAIGN.CONFIRM_DELETE.TITLE')"
+    :description="t('CAMPAIGN.CONFIRM_DELETE.DESCRIPTION')"
+    :confirm-button-label="t('CAMPAIGN.CONFIRM_DELETE.CONFIRM')"
+    @confirm="handleDialogConfirm"
+  />
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/EditLiveChatCampaignDialog.vue

@@ -0,0 +1,74 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useMapGetter, useStore } from 'dashboard/composables/store';
+import { useAlert } from 'dashboard/composables';
+import { useI18n } from 'vue-i18n';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import LiveChatCampaignForm from 'dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/LiveChatCampaignForm.vue';
+
+const props = defineProps({
+  selectedCampaign: {
+    type: Object,
+    default: null,
+  },
+});
+
+const { t } = useI18n();
+const store = useStore();
+
+const dialogRef = ref(null);
+const liveChatCampaignFormRef = ref(null);
+
+const uiFlags = useMapGetter('campaigns/getUIFlags');
+const isUpdatingCampaign = computed(() => uiFlags.value.isUpdating);
+
+const isInvalidForm = computed(
+  () => liveChatCampaignFormRef.value?.isSubmitDisabled
+);
+
+const selectedCampaignId = computed(() => props.selectedCampaign.id);
+
+const updateCampaign = async campaignDetails => {
+  try {
+    await store.dispatch('campaigns/update', {
+      id: selectedCampaignId.value,
+      ...campaignDetails,
+    });
+
+    useAlert(t('CAMPAIGN.LIVE_CHAT.EDIT.FORM.API.SUCCESS_MESSAGE'));
+    dialogRef.value.close();
+  } catch (error) {
+    const errorMessage =
+      error?.response?.message ||
+      t('CAMPAIGN.LIVE_CHAT.EDIT.FORM.API.ERROR_MESSAGE');
+    useAlert(errorMessage);
+  }
+};
+
+const handleSubmit = () => {
+  updateCampaign(liveChatCampaignFormRef.value.prepareCampaignDetails());
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    type="edit"
+    :title="t('CAMPAIGN.LIVE_CHAT.EDIT.TITLE')"
+    :is-loading="isUpdatingCampaign"
+    :disable-confirm-button="isUpdatingCampaign || isInvalidForm"
+    overflow-y-auto
+    @confirm="handleSubmit"
+  >
+    <LiveChatCampaignForm
+      ref="liveChatCampaignFormRef"
+      mode="edit"
+      :selected-campaign="selectedCampaign"
+      :show-action-buttons="false"
+      @submit="handleSubmit"
+    />
+  </Dialog>
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/LiveChatCampaignDialog.vue

@@ -0,0 +1,54 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+import { useStore } from 'dashboard/composables/store';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { CAMPAIGN_TYPES } from 'shared/constants/campaign.js';
+import { CAMPAIGNS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events.js';
+
+import LiveChatCampaignForm from 'dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/LiveChatCampaignForm.vue';
+
+const emit = defineEmits(['close']);
+
+const store = useStore();
+const { t } = useI18n();
+
+const addCampaign = async campaignDetails => {
+  try {
+    await store.dispatch('campaigns/create', campaignDetails);
+
+    // tracking this here instead of the store to track the type of campaign
+    useTrack(CAMPAIGNS_EVENTS.CREATE_CAMPAIGN, {
+      type: CAMPAIGN_TYPES.ONGOING,
+    });
+
+    useAlert(t('CAMPAIGN.SMS.CREATE.FORM.API.SUCCESS_MESSAGE'));
+  } catch (error) {
+    const errorMessage =
+      error?.response?.message ||
+      t('CAMPAIGN.SMS.CREATE.FORM.API.ERROR_MESSAGE');
+    useAlert(errorMessage);
+  }
+};
+
+const handleClose = () => emit('close');
+
+const handleSubmit = campaignDetails => {
+  addCampaign(campaignDetails);
+  handleClose();
+};
+</script>
+
+<template>
+  <div
+    class="w-[400px] z-50 min-w-0 absolute top-10 ltr:right-0 rtl:left-0 bg-n-alpha-3 backdrop-blur-[100px] p-6 rounded-xl border border-slate-50 dark:border-slate-900 shadow-md flex flex-col gap-6 max-h-[85vh] overflow-y-auto"
+  >
+    <h3 class="text-base font-medium text-slate-900 dark:text-slate-50">
+      {{ t(`CAMPAIGN.LIVE_CHAT.CREATE.TITLE`) }}
+    </h3>
+    <LiveChatCampaignForm
+      mode="create"
+      @submit="handleSubmit"
+      @cancel="handleClose"
+    />
+  </div>
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/LiveChatCampaignForm.vue

@@ -0,0 +1,323 @@
+<script setup>
+import { reactive, computed, ref, watch } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required, minLength } from '@vuelidate/validators';
+import { useMapGetter, useStore } from 'dashboard/composables/store';
+import { useAlert } from 'dashboard/composables';
+import { URLPattern } from 'urlpattern-polyfill';
+
+import Input from 'dashboard/components-next/input/Input.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import Editor from 'dashboard/components-next/Editor/Editor.vue';
+
+const props = defineProps({
+  mode: {
+    type: String,
+    required: true,
+    validator: value => ['edit', 'create'].includes(value),
+  },
+  selectedCampaign: {
+    type: Object,
+    default: () => ({}),
+  },
+  showActionButtons: {
+    type: Boolean,
+    default: true,
+  },
+});
+
+const emit = defineEmits(['submit', 'cancel']);
+
+const { t } = useI18n();
+const store = useStore();
+
+const formState = {
+  uiFlags: useMapGetter('campaigns/getUIFlags'),
+  inboxes: useMapGetter('inboxes/getWebsiteInboxes'),
+};
+
+const senderList = ref([]);
+
+const initialState = {
+  title: '',
+  message: '',
+  inboxId: null,
+  senderId: 0,
+  enabled: true,
+  triggerOnlyDuringBusinessHours: false,
+  endPoint: '',
+  timeOnPage: 10,
+};
+
+const state = reactive({ ...initialState });
+
+const urlValidators = {
+  shouldBeAValidURLPattern: value => {
+    try {
+      // eslint-disable-next-line
+      new URLPattern(value);
+      return true;
+    } catch {
+      return false;
+    }
+  },
+  shouldStartWithHTTP: value =>
+    value ? value.startsWith('https://') || value.startsWith('http://') : false,
+};
+
+const validationRules = {
+  title: { required, minLength: minLength(1) },
+  message: { required, minLength: minLength(1) },
+  inboxId: { required },
+  senderId: { required },
+  endPoint: { required, ...urlValidators },
+  timeOnPage: { required },
+};
+
+const v$ = useVuelidate(validationRules, state);
+
+const isCreating = computed(() => formState.uiFlags.value.isCreating);
+const isSubmitDisabled = computed(() => v$.value.$invalid);
+
+const mapToOptions = (items, valueKey, labelKey) =>
+  items?.map(item => ({
+    value: item[valueKey],
+    label: item[labelKey],
+  })) ?? [];
+
+const inboxOptions = computed(() =>
+  mapToOptions(formState.inboxes.value, 'id', 'name')
+);
+
+const sendersAndBotList = computed(() => [
+  { value: 0, label: 'Bot' },
+  ...mapToOptions(senderList.value, 'id', 'name'),
+]);
+
+const getErrorMessage = (field, errorKey) => {
+  const baseKey = 'CAMPAIGN.LIVE_CHAT.CREATE.FORM';
+  return v$.value[field].$error ? t(`${baseKey}.${errorKey}.ERROR`) : '';
+};
+
+const formErrors = computed(() => ({
+  title: getErrorMessage('title', 'TITLE'),
+  message: getErrorMessage('message', 'MESSAGE'),
+  inbox: getErrorMessage('inboxId', 'INBOX'),
+  endPoint: getErrorMessage('endPoint', 'END_POINT'),
+  timeOnPage: getErrorMessage('timeOnPage', 'TIME_ON_PAGE'),
+  sender: getErrorMessage('senderId', 'SENT_BY'),
+}));
+
+const resetState = () => Object.assign(state, initialState);
+
+const handleCancel = () => emit('cancel');
+
+const handleInboxChange = async inboxId => {
+  if (!inboxId) {
+    senderList.value = [];
+    return;
+  }
+
+  try {
+    const response = await store.dispatch('inboxMembers/get', { inboxId });
+    senderList.value = response?.data?.payload ?? [];
+  } catch (error) {
+    senderList.value = [];
+    useAlert(
+      error?.response?.message ??
+        t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.API.ERROR_MESSAGE')
+    );
+  }
+};
+
+const prepareCampaignDetails = () => ({
+  title: state.title,
+  message: state.message,
+  inbox_id: state.inboxId,
+  sender_id: state.senderId || null,
+  enabled: state.enabled,
+  trigger_only_during_business_hours: state.triggerOnlyDuringBusinessHours,
+  trigger_rules: {
+    url: state.endPoint,
+    time_on_page: state.timeOnPage,
+  },
+});
+
+const handleSubmit = async () => {
+  const isFormValid = await v$.value.$validate();
+  if (!isFormValid) return;
+
+  emit('submit', prepareCampaignDetails());
+  if (props.mode === 'create') {
+    resetState();
+    handleCancel();
+  }
+};
+
+const updateStateFromCampaign = campaign => {
+  if (!campaign) return;
+
+  const {
+    title,
+    message,
+    inbox: { id: inboxId },
+    sender,
+    enabled,
+    trigger_only_during_business_hours: triggerOnlyDuringBusinessHours,
+    trigger_rules: { url: endPoint, time_on_page: timeOnPage },
+  } = campaign;
+
+  Object.assign(state, {
+    title,
+    message,
+    inboxId,
+    senderId: sender?.id ?? 0,
+    enabled,
+    triggerOnlyDuringBusinessHours,
+    endPoint,
+    timeOnPage,
+  });
+};
+
+watch(
+  () => state.inboxId,
+  newInboxId => {
+    if (newInboxId) {
+      handleInboxChange(newInboxId);
+    }
+  },
+  { immediate: true }
+);
+
+watch(
+  () => props.selectedCampaign,
+  newCampaign => {
+    if (props.mode === 'edit' && newCampaign) {
+      updateStateFromCampaign(newCampaign);
+    }
+  },
+  { immediate: true }
+);
+
+defineExpose({ prepareCampaignDetails, isSubmitDisabled });
+</script>
+
+<template>
+  <form class="flex flex-col gap-4" @submit.prevent="handleSubmit">
+    <Input
+      v-model="state.title"
+      :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.TITLE.LABEL')"
+      :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.TITLE.PLACEHOLDER')"
+      :message="formErrors.title"
+      :message-type="formErrors.title ? 'error' : 'info'"
+    />
+
+    <Editor
+      v-model="state.message"
+      :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.MESSAGE.LABEL')"
+      :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.MESSAGE.PLACEHOLDER')"
+      :message="formErrors.message"
+      :message-type="formErrors.message ? 'error' : 'info'"
+    />
+
+    <div class="flex flex-col gap-1">
+      <label for="inbox" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.INBOX.LABEL') }}
+      </label>
+      <ComboBox
+        id="inbox"
+        v-model="state.inboxId"
+        :options="inboxOptions"
+        :has-error="!!formErrors.inbox"
+        :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.INBOX.PLACEHOLDER')"
+        :message="formErrors.inbox"
+        class="[&>div>button]:bg-n-alpha-black2 [&>div>button:not(.focused)]:dark:outline-n-weak [&>div>button:not(.focused)]:hover:!outline-n-slate-6"
+      />
+    </div>
+
+    <div class="flex flex-col gap-1">
+      <label for="sentBy" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.SENT_BY.LABEL') }}
+      </label>
+      <ComboBox
+        id="sentBy"
+        v-model="state.senderId"
+        :options="sendersAndBotList"
+        :has-error="!!formErrors.sender"
+        :disabled="!state.inboxId"
+        :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.SENT_BY.PLACEHOLDER')"
+        class="[&>div>button]:bg-n-alpha-black2 [&>div>button:not(.focused)]:dark:outline-n-weak [&>div>button:not(.focused)]:hover:!outline-n-slate-6"
+        :message="formErrors.sender"
+      />
+    </div>
+
+    <Input
+      v-model="state.endPoint"
+      type="url"
+      :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.END_POINT.LABEL')"
+      :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.END_POINT.PLACEHOLDER')"
+      :message="formErrors.endPoint"
+      :message-type="formErrors.endPoint ? 'error' : 'info'"
+    />
+
+    <Input
+      v-model="state.timeOnPage"
+      type="number"
+      :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.TIME_ON_PAGE.LABEL')"
+      :placeholder="
+        t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.TIME_ON_PAGE.PLACEHOLDER')
+      "
+      :message="formErrors.timeOnPage"
+      :message-type="formErrors.timeOnPage ? 'error' : 'info'"
+    />
+
+    <fieldset class="flex flex-col gap-2.5">
+      <legend class="mb-2.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.OTHER_PREFERENCES.TITLE') }}
+      </legend>
+
+      <label class="flex items-center gap-2">
+        <input v-model="state.enabled" type="checkbox" />
+        <span class="text-sm font-medium text-n-slate-12">
+          {{ t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.OTHER_PREFERENCES.ENABLED') }}
+        </span>
+      </label>
+
+      <label class="flex items-center gap-2">
+        <input v-model="state.triggerOnlyDuringBusinessHours" type="checkbox" />
+        <span class="text-sm font-medium text-n-slate-12">
+          {{
+            t(
+              'CAMPAIGN.LIVE_CHAT.CREATE.FORM.OTHER_PREFERENCES.TRIGGER_ONLY_BUSINESS_HOURS'
+            )
+          }}
+        </span>
+      </label>
+    </fieldset>
+
+    <div
+      v-if="showActionButtons"
+      class="flex items-center justify-between w-full gap-3"
+    >
+      <Button
+        type="button"
+        variant="faded"
+        color="slate"
+        :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.BUTTONS.CANCEL')"
+        class="w-full bg-n-alpha-2 n-blue-text hover:bg-n-alpha-3"
+        @click="handleCancel"
+      />
+      <Button
+        type="submit"
+        :label="
+          t(`CAMPAIGN.LIVE_CHAT.CREATE.FORM.BUTTONS.${mode.toUpperCase()}`)
+        "
+        class="w-full"
+        :is-loading="isCreating"
+        :disabled="isCreating || isSubmitDisabled"
+      />
+    </div>
+  </form>
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/SMSCampaign/SMSCampaignDialog.vue

@@ -0,0 +1,49 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+import { useStore } from 'dashboard/composables/store';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { CAMPAIGN_TYPES } from 'shared/constants/campaign.js';
+import { CAMPAIGNS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events.js';
+
+import SMSCampaignForm from 'dashboard/components-next/Campaigns/Pages/CampaignPage/SMSCampaign/SMSCampaignForm.vue';
+
+const emit = defineEmits(['close']);
+
+const store = useStore();
+const { t } = useI18n();
+
+const addCampaign = async campaignDetails => {
+  try {
+    await store.dispatch('campaigns/create', campaignDetails);
+
+    // tracking this here instead of the store to track the type of campaign
+    useTrack(CAMPAIGNS_EVENTS.CREATE_CAMPAIGN, {
+      type: CAMPAIGN_TYPES.ONE_OFF,
+    });
+
+    useAlert(t('CAMPAIGN.SMS.CREATE.FORM.API.SUCCESS_MESSAGE'));
+  } catch (error) {
+    const errorMessage =
+      error?.response?.message ||
+      t('CAMPAIGN.SMS.CREATE.FORM.API.ERROR_MESSAGE');
+    useAlert(errorMessage);
+  }
+};
+
+const handleSubmit = campaignDetails => {
+  addCampaign(campaignDetails);
+};
+
+const handleClose = () => emit('close');
+</script>
+
+<template>
+  <div
+    class="w-[400px] z-50 min-w-0 absolute top-10 ltr:right-0 rtl:left-0 bg-n-alpha-3 backdrop-blur-[100px] p-6 rounded-xl border border-slate-50 dark:border-slate-900 shadow-md flex flex-col gap-6"
+  >
+    <h3 class="text-base font-medium text-slate-900 dark:text-slate-50">
+      {{ t(`CAMPAIGN.SMS.CREATE.TITLE`) }}
+    </h3>
+    <SMSCampaignForm @submit="handleSubmit" @cancel="handleClose" />
+  </div>
+</template>

app/javascript/dashboard/components-next/Campaigns/Pages/CampaignPage/SMSCampaign/SMSCampaignForm.vue

@@ -0,0 +1,189 @@
+<script setup>
+import { reactive, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required, minLength } from '@vuelidate/validators';
+import { useMapGetter } from 'dashboard/composables/store';
+
+import Input from 'dashboard/components-next/input/Input.vue';
+import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import TagMultiSelectComboBox from 'dashboard/components-next/combobox/TagMultiSelectComboBox.vue';
+
+const emit = defineEmits(['submit', 'cancel']);
+
+const { t } = useI18n();
+
+const formState = {
+  uiFlags: useMapGetter('campaigns/getUIFlags'),
+  labels: useMapGetter('labels/getLabels'),
+  inboxes: useMapGetter('inboxes/getSMSInboxes'),
+};
+
+const initialState = {
+  title: '',
+  message: '',
+  inboxId: null,
+  scheduledAt: null,
+  selectedAudience: [],
+};
+
+const state = reactive({ ...initialState });
+
+const rules = {
+  title: { required, minLength: minLength(1) },
+  message: { required, minLength: minLength(1) },
+  inboxId: { required },
+  scheduledAt: { required },
+  selectedAudience: { required },
+};
+
+const v$ = useVuelidate(rules, state);
+
+const isCreating = computed(() => formState.uiFlags.value.isCreating);
+
+const currentDateTime = computed(() => {
+  // Added to disable the scheduled at field from being set to the current time
+  const now = new Date();
+  const localTime = new Date(now.getTime() - now.getTimezoneOffset() * 60000);
+  return localTime.toISOString().slice(0, 16);
+});
+
+const mapToOptions = (items, valueKey, labelKey) =>
+  items?.map(item => ({
+    value: item[valueKey],
+    label: item[labelKey],
+  })) ?? [];
+
+const audienceList = computed(() =>
+  mapToOptions(formState.labels.value, 'id', 'title')
+);
+
+const inboxOptions = computed(() =>
+  mapToOptions(formState.inboxes.value, 'id', 'name')
+);
+
+const getErrorMessage = (field, errorKey) => {
+  const baseKey = 'CAMPAIGN.SMS.CREATE.FORM';
+  return v$.value[field].$error ? t(`${baseKey}.${errorKey}.ERROR`) : '';
+};
+
+const formErrors = computed(() => ({
+  title: getErrorMessage('title', 'TITLE'),
+  message: getErrorMessage('message', 'MESSAGE'),
+  inbox: getErrorMessage('inboxId', 'INBOX'),
+  scheduledAt: getErrorMessage('scheduledAt', 'SCHEDULED_AT'),
+  audience: getErrorMessage('selectedAudience', 'AUDIENCE'),
+}));
+
+const isSubmitDisabled = computed(() => v$.value.$invalid);
+
+const formatToUTCString = localDateTime =>
+  localDateTime ? new Date(localDateTime).toISOString() : null;
+
+const resetState = () => {
+  Object.assign(state, initialState);
+};
+
+const handleCancel = () => emit('cancel');
+
+const prepareCampaignDetails = () => ({
+  title: state.title,
+  message: state.message,
+  inbox_id: state.inboxId,
+  scheduled_at: formatToUTCString(state.scheduledAt),
+  audience: state.selectedAudience?.map(id => ({
+    id,
+    type: 'Label',
+  })),
+});
+
+const handleSubmit = async () => {
+  const isFormValid = await v$.value.$validate();
+  if (!isFormValid) return;
+
+  emit('submit', prepareCampaignDetails());
+  resetState();
+  handleCancel();
+};
+</script>
+
+<template>
+  <form class="flex flex-col gap-4" @submit.prevent="handleSubmit">
+    <Input
+      v-model="state.title"
+      :label="t('CAMPAIGN.SMS.CREATE.FORM.TITLE.LABEL')"
+      :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.TITLE.PLACEHOLDER')"
+      :message="formErrors.title"
+      :message-type="formErrors.title ? 'error' : 'info'"
+    />
+
+    <TextArea
+      v-model="state.message"
+      :label="t('CAMPAIGN.SMS.CREATE.FORM.MESSAGE.LABEL')"
+      :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.MESSAGE.PLACEHOLDER')"
+      show-character-count
+      :message="formErrors.message"
+      :message-type="formErrors.message ? 'error' : 'info'"
+    />
+
+    <div class="flex flex-col gap-1">
+      <label for="inbox" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.SMS.CREATE.FORM.INBOX.LABEL') }}
+      </label>
+      <ComboBox
+        id="inbox"
+        v-model="state.inboxId"
+        :options="inboxOptions"
+        :has-error="!!formErrors.inbox"
+        :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.INBOX.PLACEHOLDER')"
+        :message="formErrors.inbox"
+        class="[&>div>button]:bg-n-alpha-black2 [&>div>button:not(.focused)]:dark:outline-n-weak [&>div>button:not(.focused)]:hover:!outline-n-slate-6"
+      />
+    </div>
+
+    <div class="flex flex-col gap-1">
+      <label for="audience" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.SMS.CREATE.FORM.AUDIENCE.LABEL') }}
+      </label>
+      <TagMultiSelectComboBox
+        v-model="state.selectedAudience"
+        :options="audienceList"
+        :label="t('CAMPAIGN.SMS.CREATE.FORM.AUDIENCE.LABEL')"
+        :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.AUDIENCE.PLACEHOLDER')"
+        :has-error="!!formErrors.audience"
+        :message="formErrors.audience"
+        class="[&>div>button]:bg-n-alpha-black2"
+      />
+    </div>
+
+    <Input
+      v-model="state.scheduledAt"
+      :label="t('CAMPAIGN.SMS.CREATE.FORM.SCHEDULED_AT.LABEL')"
+      type="datetime-local"
+      :min="currentDateTime"
+      :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.SCHEDULED_AT.PLACEHOLDER')"
+      :message="formErrors.scheduledAt"
+      :message-type="formErrors.scheduledAt ? 'error' : 'info'"
+    />
+
+    <div class="flex items-center justify-between w-full gap-3">
+      <Button
+        variant="faded"
+        color="slate"
+        type="button"
+        :label="t('CAMPAIGN.SMS.CREATE.FORM.BUTTONS.CANCEL')"
+        class="w-full bg-n-alpha-2 n-blue-text hover:bg-n-alpha-3"
+        @click="handleCancel"
+      />
+      <Button
+        :label="t('CAMPAIGN.SMS.CREATE.FORM.BUTTONS.CREATE')"
+        class="w-full"
+        type="submit"
+        :is-loading="isCreating"
+        :disabled="isCreating || isSubmitDisabled"
+      />
+    </div>
+  </form>
+</template>

app/javascript/dashboard/components-next/CardLayout.vue

@@ -1,5 +1,13 @@
 <script setup>
+defineProps({
+  layout: {
+    type: String,
+    default: 'col',
+  },
+});
+
 const emit = defineEmits(['click']);
+
 const handleClick = () => {
   emit('click');
 };
@@ -7,10 +15,18 @@ const handleClick = () => {
 
 <template>
   <div
-    class="relative flex flex-col w-full gap-3 px-6 py-5 group/cardLayout rounded-2xl bg-slate-25 dark:bg-slate-800/50"
-    @click="handleClick"
+    class="flex flex-col w-full shadow outline-1 outline outline-n-container group/cardLayout rounded-2xl bg-n-solid-2"
   >
-    <slot name="header" />
-    <slot name="footer" />
+    <div
+      class="flex w-full gap-3 px-6 py-5"
+      :class="
+        layout === 'col' ? 'flex-col' : 'flex-row justify-between items-center'
+      "
+      @click="handleClick"
+    >
+      <slot />
+    </div>
+
+    <slot name="after" />
   </div>
 </template>

app/javascript/dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue

@@ -0,0 +1,102 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+
+import CardLayout from 'dashboard/components-next/CardLayout.vue';
+import ContactsForm from 'dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+
+const props = defineProps({
+  id: { type: Number, required: true },
+  name: { type: String, default: '' },
+  email: { type: String, default: '' },
+  additionalAttributes: { type: Object, default: () => ({}) },
+  phoneNumber: { type: String, default: '' },
+  thumbnail: { type: String, default: '' },
+  isExpanded: { type: Boolean, default: false },
+});
+
+const emit = defineEmits(['toggle', 'updateContact', 'showContact']);
+
+const { t } = useI18n();
+
+const handleFormUpdate = updatedData => {
+  emit('updateContact', { id: props.id, updatedData });
+};
+
+const onClickViewDetails = async () => {
+  emit('showContact', props.id);
+};
+</script>
+
+<template>
+  <CardLayout :key="id" layout="row">
+    <div class="flex items-center justify-between gap-4">
+      <Avatar :name="name" :src="thumbnail" :size="48" rounded-full />
+      <div class="flex flex-col gap-1">
+        <div class="flex items-center gap-2">
+          <span class="text-sm font-medium truncate text-n-slate-12">
+            {{ name }}
+          </span>
+          <template v-if="additionalAttributes?.companyName">
+            <span class="text-sm text-n-slate-11">
+              {{ t('CONTACTS_LAYOUT.CARD.OF') }}
+            </span>
+            <span class="text-sm font-medium truncate text-n-slate-12">
+              {{ additionalAttributes.companyName }}
+            </span>
+          </template>
+        </div>
+        <div class="flex items-center gap-3">
+          <span v-if="email" class="text-sm text-n-slate-11">{{ email }}</span>
+          <div v-if="email" class="w-px h-3 bg-n-slate-6" />
+          <span v-if="phoneNumber" class="text-sm text-n-slate-11">
+            {{ phoneNumber }}
+          </span>
+          <div v-if="phoneNumber" class="w-px h-3 bg-n-slate-6" />
+          <Button
+            :label="t('CONTACTS_LAYOUT.CARD.VIEW_DETAILS')"
+            variant="link"
+            size="xs"
+            @click="onClickViewDetails"
+          />
+        </div>
+      </div>
+    </div>
+
+    <Button
+      icon="i-lucide-chevron-down"
+      variant="ghost"
+      color="slate"
+      size="xs"
+      :class="{ 'rotate-180': isExpanded }"
+      @click="emit('toggle')"
+    />
+
+    <template #after>
+      <transition
+        enter-active-class="overflow-hidden transition-all duration-300 ease-out"
+        leave-active-class="overflow-hidden transition-all duration-300 ease-in"
+        enter-from-class="overflow-hidden opacity-0 max-h-0"
+        enter-to-class="opacity-100 max-h-[360px]"
+        leave-from-class="opacity-100 max-h-[360px]"
+        leave-to-class="overflow-hidden opacity-0 max-h-0"
+      >
+        <div v-show="isExpanded" class="w-full">
+          <div class="p-6 border-t border-n-strong">
+            <ContactsForm
+              :contact-data="{
+                id,
+                name,
+                email,
+                phoneNumber,
+                additionalAttributes,
+              }"
+              @update="handleFormUpdate"
+            />
+          </div>
+        </div>
+      </transition>
+    </template>
+  </CardLayout>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsCard/story/ContactsCard.story.vue

@@ -0,0 +1,67 @@
+<script setup>
+import { ref } from 'vue';
+
+import ContactsCard from '../ContactsCard.vue';
+import contacts from './fixtures';
+
+const expandedCardId = ref(null);
+
+const toggleExpanded = id => {
+  expandedCardId.value = expandedCardId.value === id ? null : id;
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactsCard"
+    :layout="{ type: 'grid', width: '800px' }"
+  >
+    <Variant title="Default with expandable function">
+      <div class="flex flex-col p-4">
+        <ContactsCard
+          v-bind="contacts[0]"
+          :is-expanded="expandedCardId === contacts[0].id"
+          @toggle="toggleExpanded(contacts[0].id)"
+          @update-contact="() => {}"
+          @show-contact="() => {}"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="With Company Name and without phone number">
+      <div class="flex flex-col p-4">
+        <ContactsCard
+          v-bind="{ ...contacts[1], phoneNumber: '' }"
+          :is-expanded="false"
+          @toggle="() => {}"
+          @update-contact="() => {}"
+          @show-contact="() => {}"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Expanded State">
+      <div class="flex flex-col p-4">
+        <ContactsCard
+          v-bind="contacts[2]"
+          is-expanded
+          @toggle="() => {}"
+          @update-contact="() => {}"
+          @show-contact="() => {}"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Without Email and Phone">
+      <div class="flex flex-col p-4">
+        <ContactsCard
+          v-bind="{ ...contacts[3], email: '', phoneNumber: '' }"
+          :is-expanded="false"
+          @toggle="() => {}"
+          @update-contact="() => {}"
+          @show-contact="() => {}"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsCard/story/fixtures.js

@@ -0,0 +1,149 @@
+export default [
+  {
+    additionalAttributes: {
+      socialProfiles: {},
+    },
+    availabilityStatus: null,
+    email: 'johndoe@chatwoot.com',
+    id: 370,
+    name: 'John Doe',
+    phoneNumber: '+918634322418',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/thumbs/svg?seed=Felix',
+    customAttributes: {},
+    lastActivityAt: 1731608270,
+    createdAt: 1731586271,
+  },
+  {
+    additionalAttributes: {
+      city: 'kerala',
+      country: 'India',
+      description: 'Curious about the web. ',
+      companyName: 'Chatwoot',
+      countryCode: '',
+      socialProfiles: {
+        github: 'abozler',
+        twitter: 'ozler',
+        facebook: 'abozler',
+        linkedin: 'abozler',
+        instagram: 'ozler',
+      },
+    },
+    availabilityStatus: null,
+    email: 'ozler@chatwoot.com',
+    id: 29,
+    name: 'Abraham Ozlers',
+    phoneNumber: '+246232222222',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/thumbs/svg?seed=Upload',
+    customAttributes: {
+      dateContact: '2024-02-01T00:00:00.000Z',
+      linkContact: 'https://staging.chatwoot.com/app/accounts/3/contacts-new',
+      listContact: 'Not spam',
+      numberContact: '12',
+    },
+    lastActivityAt: 1712127410,
+    createdAt: 1712127389,
+  },
+  {
+    additionalAttributes: {
+      city: 'Kerala',
+      country: 'India',
+      description:
+        "I'm Candice developer focusing on building things for the web 🌍. Currently, I’m working as a Product Developer here at @chatwootapp ⚡️🔥",
+      companyName: 'Chatwoot',
+      countryCode: 'IN',
+      socialProfiles: {
+        github: 'cmathersonj',
+        twitter: 'cmather',
+        facebook: 'cmathersonj',
+        linkedin: 'cmathersonj',
+        instagram: 'cmathersonjs',
+      },
+    },
+    availabilityStatus: null,
+    email: 'cmathersonj@va.test',
+    id: 22,
+    name: 'Candice Matherson',
+    phoneNumber: '+917474774742',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/thumbs/svg?seed=Emery',
+    customAttributes: {
+      dateContact: '2024-11-12T03:23:06.963Z',
+      linkContact: 'https://sd.sd',
+      textContact: 'hey',
+      numberContact: '12',
+      checkboxContact: true,
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: '',
+      country: '',
+      description: '',
+      companyName: '',
+      countryCode: '',
+      socialProfiles: {
+        github: '',
+        twitter: '',
+        facebook: '',
+        linkedin: '',
+        instagram: '',
+      },
+    },
+    availabilityStatus: null,
+    email: 'ofolkardi@taobao.test',
+    id: 21,
+    name: 'Ophelia Folkard',
+    phoneNumber: '',
+    identifier: null,
+    thumbnail:
+      'https://sivin-tunnel.chatwoot.dev/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBPZz09IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--08dcac8eb72ef12b2cad92d58dddd04cd8a5f513/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--df796c2af3c0153e55236c2f3cf3a199ac2cb6f7/32.jpg',
+    customAttributes: {},
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      socialProfiles: {},
+    },
+    availabilityStatus: null,
+    email: 'wcasteloth@exblog.jp',
+    id: 20,
+    name: 'Willy Castelot',
+    phoneNumber: '+919384',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/thumbs/svg?seed=Jade',
+    customAttributes: {},
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: '',
+      country: '',
+      description: '',
+      companyName: '',
+      countryCode: '',
+      socialProfiles: {
+        github: '',
+        twitter: '',
+        facebook: '',
+        linkedin: '',
+        instagram: '',
+      },
+    },
+    availabilityStatus: null,
+    email: 'ederingtong@printfriendly.test',
+    id: 19,
+    name: 'Elisabeth Derington',
+    phoneNumber: '',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/avataaars/svg?seed=Jade',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+];

app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactMergeForm.vue

@@ -0,0 +1,112 @@
+<script setup>
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import { useI18n } from 'vue-i18n';
+
+defineProps({
+  selectedContact: {
+    type: Object,
+    required: true,
+  },
+  primaryContactId: {
+    type: [Number, null],
+    default: null,
+  },
+  primaryContactList: {
+    type: Array,
+    default: () => [],
+  },
+  isSearching: {
+    type: Boolean,
+    default: false,
+  },
+  hasError: {
+    type: Boolean,
+    default: false,
+  },
+  errorMessage: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['update:primaryContactId', 'search']);
+
+const { t } = useI18n();
+</script>
+
+<template>
+  <div class="flex flex-col">
+    <div class="flex flex-col gap-2">
+      <div class="flex items-center justify-between h-5 gap-2">
+        <label class="text-sm text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PRIMARY') }}
+        </label>
+        <span
+          class="flex items-center justify-center w-24 h-5 text-xs rounded-md text-n-teal-11 bg-n-alpha-2"
+        >
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PRIMARY_HELP_LABEL') }}
+        </span>
+      </div>
+      <ComboBox
+        id="inbox"
+        :model-value="primaryContactId"
+        :options="primaryContactList"
+        :empty-state="
+          isSearching
+            ? t('CONTACTS_LAYOUT.SIDEBAR.MERGE.IS_SEARCHING')
+            : t('CONTACTS_LAYOUT.SIDEBAR.MERGE.EMPTY_STATE')
+        "
+        :search-placeholder="
+          t('CONTACTS_LAYOUT.SIDEBAR.MERGE.SEARCH_PLACEHOLDER')
+        "
+        :placeholder="t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PLACEHOLDER')"
+        :has-error="hasError"
+        :message="errorMessage"
+        class="[&>div>button]:bg-n-alpha-black2"
+        @update:model-value="value => emit('update:primaryContactId', value)"
+        @search="query => emit('search', query)"
+      />
+    </div>
+    <div class="relative flex justify-center gap-2 top-4">
+      <div v-for="i in 3" :key="i" class="relative w-4 h-8">
+        <div
+          class="absolute w-0 h-0 border-l-[4px] border-r-[4px] border-b-[6px] border-l-transparent border-r-transparent border-n-strong ltr:translate-x-[4px] rtl:-translate-x-[4px] -translate-y-[4px]"
+        />
+        <div
+          class="absolute w-[1px] h-full bg-n-strong left-1/2 transform -translate-x-1/2"
+        />
+      </div>
+    </div>
+    <div class="flex flex-col gap-2">
+      <div class="flex items-center justify-between h-5 gap-2">
+        <label class="text-sm text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PARENT') }}
+        </label>
+        <span
+          class="flex items-center justify-center w-24 h-5 text-xs rounded-md text-n-ruby-11 bg-n-alpha-2"
+        >
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PARENT_HELP_LABEL') }}
+        </span>
+      </div>
+      <div
+        class="border border-n-strong h-[60px] gap-2 flex items-center rounded-xl p-3"
+      >
+        <Avatar
+          :name="selectedContact.name || ''"
+          :src="selectedContact.thumbnail || ''"
+          :size="32"
+          rounded-full
+        />
+        <div class="flex flex-col gap-1">
+          <span class="text-sm leading-4 truncate text-n-slate-11">
+            {{ selectedContact.name }}
+          </span>
+          <span class="text-sm leading-4 truncate text-n-slate-11">
+            {{ selectedContact.email }}
+          </span>
+        </div>
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue

@@ -0,0 +1,297 @@
+<script setup>
+import { computed, reactive, watch } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { required, email, minLength } from '@vuelidate/validators';
+import { useVuelidate } from '@vuelidate/core';
+
+import countries from 'shared/constants/countries.js';
+import Input from 'dashboard/components-next/input/Input.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import PhoneNumberInput from 'dashboard/components-next/phonenumberinput/PhoneNumberInput.vue';
+
+const props = defineProps({
+  contactData: {
+    type: Object,
+    default: null,
+  },
+  isDetailsView: {
+    type: Boolean,
+    default: false,
+  },
+  isNewContact: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['update']);
+
+const { t } = useI18n();
+
+const FORM_CONFIG = {
+  FIRST_NAME: { field: 'firstName' },
+  LAST_NAME: { field: 'lastName' },
+  EMAIL_ADDRESS: { field: 'email' },
+  PHONE_NUMBER: { field: 'phoneNumber' },
+  CITY: { field: 'additionalAttributes.city' },
+  COUNTRY: { field: 'additionalAttributes.country' },
+  BIO: { field: 'additionalAttributes.description' },
+  COMPANY_NAME: { field: 'additionalAttributes.companyName' },
+};
+
+const SOCIAL_CONFIG = {
+  FACEBOOK: 'i-ri-facebook-circle-fill',
+  GITHUB: 'i-ri-github-fill',
+  INSTAGRAM: 'i-ri-instagram-line',
+  LINKEDIN: 'i-ri-linkedin-box-fill',
+  TWITTER: 'i-ri-twitter-x-fill',
+};
+
+const defaultState = {
+  id: 0,
+  name: '',
+  email: '',
+  firstName: '',
+  lastName: '',
+  phoneNumber: '',
+  additionalAttributes: {
+    description: '',
+    companyName: '',
+    countryCode: '',
+    country: '',
+    city: '',
+    socialProfiles: {
+      facebook: '',
+      github: '',
+      instagram: '',
+      linkedin: '',
+      twitter: '',
+    },
+  },
+};
+
+const state = reactive({ ...defaultState });
+
+const validationRules = {
+  firstName: { required, minLength: minLength(2) },
+  email: { email },
+};
+
+const v$ = useVuelidate(validationRules, state);
+
+const prepareStateBasedOnProps = () => {
+  if (props.isNewContact) {
+    return; // Added to prevent state update for new contact form
+  }
+
+  const {
+    id,
+    name = '',
+    email: emailAddress,
+    phoneNumber,
+    additionalAttributes = {},
+  } = props.contactData || {};
+
+  const [firstName = '', lastName = ''] = name.split(' ');
+  const {
+    description,
+    companyName,
+    countryCode,
+    country,
+    city,
+    socialProfiles = {},
+  } = additionalAttributes || {};
+
+  Object.assign(state, {
+    id,
+    name,
+    firstName,
+    lastName,
+    email: emailAddress,
+    phoneNumber,
+    additionalAttributes: {
+      description,
+      companyName,
+      countryCode,
+      country,
+      city,
+      socialProfiles,
+    },
+  });
+};
+
+const countryOptions = computed(() =>
+  countries.map(({ name }) => ({ label: name, value: name }))
+);
+
+const editDetailsForm = computed(() =>
+  Object.keys(FORM_CONFIG).map(key => ({
+    key,
+    placeholder: t(
+      `CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.FORM.${key}.PLACEHOLDER`
+    ),
+  }))
+);
+
+const socialProfilesForm = computed(() =>
+  Object.entries(SOCIAL_CONFIG).map(([key, icon]) => ({
+    key,
+    placeholder: t(`CONTACTS_LAYOUT.CARD.SOCIAL_MEDIA.FORM.${key}.PLACEHOLDER`),
+    icon,
+  }))
+);
+
+const isValidationField = key => {
+  const field = FORM_CONFIG[key]?.field;
+  return ['firstName', 'email'].includes(field);
+};
+
+const getValidationKey = key => {
+  return FORM_CONFIG[key]?.field;
+};
+
+// Creates a computed property for two-way form field binding
+const getFormBinding = key => {
+  const field = FORM_CONFIG[key]?.field;
+  if (!field) return null;
+
+  return computed({
+    get: () => {
+      // Handle firstName/lastName fields
+      if (field === 'firstName' || field === 'lastName') {
+        return state[field]?.toString() || '';
+      }
+
+      // Handle nested vs non-nested fields
+      const [base, nested] = field.split('.');
+      // Example: 'email' → state.email
+      // Example: 'additionalAttributes.city' → state.additionalAttributes.city
+      return (nested ? state[base][nested] : state[base])?.toString() || '';
+    },
+
+    set: async value => {
+      // Handle name fields specially to maintain the combined 'name' field
+      if (field === 'firstName' || field === 'lastName') {
+        state[field] = value;
+        // Example: firstName="John", lastName="Doe" → name="John Doe"
+        state.name = `${state.firstName} ${state.lastName}`.trim();
+      } else {
+        // Handle nested vs non-nested fields
+        const [base, nested] = field.split('.');
+        if (nested) {
+          // Example: additionalAttributes.city = "New York"
+          state[base][nested] = value;
+        } else {
+          // Example: email = "test@example.com"
+          state[base] = value;
+        }
+      }
+
+      const isFormValid = await v$.value.$validate();
+      if (isFormValid) {
+        const { firstName, lastName, ...stateWithoutNames } = state;
+        emit('update', stateWithoutNames);
+      }
+    },
+  });
+};
+
+const getMessageType = key => {
+  return isValidationField(key) && v$.value[getValidationKey(key)]?.$error
+    ? 'error'
+    : 'info';
+};
+
+watch(() => props.contactData, prepareStateBasedOnProps, {
+  immediate: true,
+  deep: true,
+});
+
+// Expose state to parent component for avatar upload
+defineExpose({
+  state,
+});
+</script>
+
+<template>
+  <div class="flex flex-col gap-6">
+    <div class="flex flex-col items-start gap-2">
+      <span class="py-1 text-sm font-medium text-n-slate-12">
+        {{ t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.TITLE') }}
+      </span>
+      <div class="grid w-full grid-cols-2 gap-4">
+        <template v-for="item in editDetailsForm" :key="item.key">
+          <ComboBox
+            v-if="item.key === 'COUNTRY'"
+            v-model="state.additionalAttributes.country"
+            :options="countryOptions"
+            :placeholder="item.placeholder"
+            class="[&>div>button]:h-8"
+            :class="{
+              '[&>div>button]:bg-n-alpha-black2 [&>div>button]:!outline-transparent':
+                !isDetailsView,
+              '[&>div>button]:!outline-n-weak [&>div>button]:hover:!outline-n-strong [&>div>button]:!bg-n-alpha-black2':
+                isDetailsView,
+            }"
+            @update:model-value="emit('update', state)"
+          />
+          <PhoneNumberInput
+            v-else-if="item.key === 'PHONE_NUMBER'"
+            v-model="getFormBinding(item.key).value"
+            :placeholder="item.placeholder"
+            :show-border="isDetailsView"
+          />
+          <Input
+            v-else
+            v-model="getFormBinding(item.key).value"
+            :placeholder="item.placeholder"
+            :message-type="getMessageType(item.key)"
+            :custom-input-class="`h-8 !pt-1 !pb-1 ${
+              !isDetailsView ? '[&:not(.error)]:!border-transparent' : ''
+            }`"
+            class="w-full"
+            @input="
+              isValidationField(item.key) &&
+                v$[getValidationKey(item.key)].$touch()
+            "
+            @blur="
+              isValidationField(item.key) &&
+                v$[getValidationKey(item.key)].$touch()
+            "
+          />
+        </template>
+      </div>
+    </div>
+    <div class="flex flex-col items-start gap-2">
+      <span class="py-1 text-sm font-medium text-n-slate-12">
+        {{ t('CONTACTS_LAYOUT.CARD.SOCIAL_MEDIA.TITLE') }}
+      </span>
+      <div class="flex flex-wrap gap-2">
+        <div
+          v-for="item in socialProfilesForm"
+          :key="item.key"
+          class="flex items-center h-8 gap-2 px-2 rounded-lg"
+          :class="{
+            'bg-n-alpha-2 dark:bg-n-solid-2': isDetailsView,
+            'bg-n-alpha-2 dark:bg-n-solid-3': !isDetailsView,
+          }"
+        >
+          <Icon
+            :icon="item.icon"
+            class="flex-shrink-0 text-n-slate-11 size-4"
+          />
+          <input
+            v-model="
+              state.additionalAttributes.socialProfiles[item.key.toLowerCase()]
+            "
+            class="w-auto min-w-[100px] text-sm bg-transparent reset-base text-n-slate-12 dark:text-n-slate-12 placeholder:text-n-slate-10 dark:placeholder:text-n-slate-10"
+            :placeholder="item.placeholder"
+            :size="item.placeholder.length"
+            @input="emit('update', state)"
+          />
+        </div>
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsForm/story/ContactMergeForm.story.vue

@@ -0,0 +1,73 @@
+<script setup>
+import ContactMergeForm from '../ContactMergeForm.vue';
+import { contactData, primaryContactList } from './fixtures';
+
+const handleSearch = query => {
+  console.log('Searching for:', query);
+};
+
+const handleUpdate = value => {
+  console.log('Primary contact updated:', value);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactMergeForm"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Default">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactMergeForm
+          :selected-contact="contactData"
+          :primary-contact-list="primaryContactList"
+          :primary-contact-id="null"
+          :is-searching="false"
+          @update:primary-contact-id="handleUpdate"
+          @search="handleSearch"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="With Selected Primary Contact">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactMergeForm
+          :selected-contact="contactData"
+          :primary-contact-list="primaryContactList"
+          :primary-contact-id="1"
+          :is-searching="false"
+          @update:primary-contact-id="handleUpdate"
+          @search="handleSearch"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Error State">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactMergeForm
+          :selected-contact="contactData"
+          :primary-contact-list="primaryContactList"
+          :primary-contact-id="null"
+          :is-searching="false"
+          has-error
+          error-message="Please select a primary contact"
+          @update:primary-contact-id="handleUpdate"
+          @search="handleSearch"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Empty Primary Contact List">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactMergeForm
+          :selected-contact="contactData"
+          :primary-contact-list="[]"
+          :primary-contact-id="null"
+          :is-searching="false"
+          @update:primary-contact-id="handleUpdate"
+          @search="handleSearch"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsForm/story/ContactsForm.story.vue

@@ -0,0 +1,80 @@
+<script setup>
+import ContactsForm from '../ContactsForm.vue';
+import { contactData } from './fixtures';
+
+const handleUpdate = updatedData => {
+  console.log('Form updated:', updatedData);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactsForm"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Default without border">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactsForm :contact-data="contactData" @update="handleUpdate" />
+      </div>
+    </Variant>
+
+    <Variant title="Details View with border">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactsForm
+          :contact-data="contactData"
+          is-details-view
+          @update="handleUpdate"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Minimal Data">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactsForm
+          :contact-data="{
+            id: 21,
+            name: 'Ophelia Folkard',
+            email: 'ofolkardi@taobao.test',
+            phoneNumber: '',
+            additionalAttributes: {
+              city: '',
+              country: '',
+              description: '',
+              companyName: '',
+              countryCode: '',
+              socialProfiles: {
+                github: '',
+                twitter: '',
+                facebook: '',
+                linkedin: '',
+                instagram: '',
+              },
+            },
+          }"
+          @update="handleUpdate"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="With All Social Profiles">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactsForm
+          :contact-data="{
+            ...contactData,
+            additionalAttributes: {
+              ...contactData.additionalAttributes,
+              socialProfiles: {
+                github: 'cmathersonj',
+                twitter: 'cmather',
+                facebook: 'cmathersonj',
+                linkedin: 'cmathersonj',
+                instagram: 'cmathersonjs',
+              },
+            },
+          }"
+          @update="handleUpdate"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsForm/story/fixtures.js

@@ -0,0 +1,47 @@
+export const contactData = {
+  id: 370,
+  name: 'John Doe',
+  email: 'johndoe@chatwoot.com',
+  phoneNumber: '+918634322418',
+  additionalAttributes: {
+    city: 'Kerala',
+    country: 'India',
+    description: 'Curious about the web.',
+    companyName: 'Chatwoot',
+    countryCode: 'IN',
+    socialProfiles: {
+      github: 'johndoe',
+      twitter: 'johndoe',
+      facebook: 'johndoe',
+      linkedin: 'johndoe',
+      instagram: 'johndoe',
+    },
+  },
+};
+
+export const primaryContactList = [
+  {
+    id: 1,
+    name: 'Jane Smith',
+    email: 'jane@chatwoot.com',
+    thumbnail: '',
+    label: '(ID: 1) Jane Smith',
+    value: 1,
+  },
+  {
+    id: 2,
+    name: 'Mike Johnson',
+    email: 'mike@chatwoot.com',
+    thumbnail: '',
+    label: '(ID: 2) Mike Johnson',
+    value: 2,
+  },
+  {
+    id: 3,
+    name: 'Sarah Wilson',
+    email: 'sarah@chatwoot.com',
+    thumbnail: '',
+    label: '(ID: 3) Sarah Wilson',
+    value: 3,
+  },
+];

app/javascript/dashboard/components-next/Contacts/ContactsHeader/ContactHeader.vue

@@ -0,0 +1,97 @@
+<script setup>
+import Button from 'dashboard/components-next/button/Button.vue';
+import Input from 'dashboard/components-next/input/Input.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import ContactSortMenu from './components/ContactSortMenu.vue';
+import ContactMoreActions from './components/ContactMoreActions.vue';
+
+defineProps({
+  showSearch: {
+    type: Boolean,
+    default: true,
+  },
+  searchValue: {
+    type: String,
+    default: '',
+  },
+  headerTitle: {
+    type: String,
+    required: true,
+  },
+  buttonLabel: {
+    type: String,
+    required: true,
+  },
+  activeSort: {
+    type: String,
+    default: 'last_activity_at',
+  },
+  activeOrdering: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits([
+  'search',
+  'filter',
+  'update:sort',
+  'message',
+  'add',
+  'import',
+  'export',
+]);
+</script>
+
+<template>
+  <header class="sticky top-0 z-10 px-6 xl:px-0">
+    <div
+      class="flex items-center justify-between w-full h-20 gap-2 mx-auto max-w-[960px]"
+    >
+      <span class="text-xl font-medium truncate text-n-slate-12">
+        {{ headerTitle }}
+      </span>
+      <div class="flex items-center flex-shrink-0 gap-4">
+        <div v-if="showSearch" class="flex items-center gap-2">
+          <Input
+            :model-value="searchValue"
+            type="search"
+            :placeholder="$t('CONTACTS_LAYOUT.HEADER.SEARCH_PLACEHOLDER')"
+            :custom-input-class="[
+              'h-8 [&:not(.focus)]:!border-transparent bg-n-alpha-2 dark:bg-n-solid-1 ltr:!pl-8 !py-1 rtl:!pr-8',
+            ]"
+            @input="emit('search', $event.target.value)"
+          >
+            <template #prefix>
+              <Icon
+                icon="i-lucide-search"
+                class="absolute -translate-y-1/2 text-n-slate-11 size-4 top-1/2 ltr:left-2 rtl:right-2"
+              />
+            </template>
+          </Input>
+        </div>
+        <div class="flex items-center gap-2">
+          <Button
+            icon="i-lucide-list-filter"
+            color="slate"
+            size="sm"
+            variant="ghost"
+            @click="emit('filter')"
+          />
+          <ContactSortMenu
+            :active-sort="activeSort"
+            :active-ordering="activeOrdering"
+            @update:sort="emit('update:sort', $event)"
+          />
+          <ContactMoreActions
+            @add="emit('add')"
+            @import="emit('import')"
+            @export="emit('export')"
+          />
+        </div>
+        <div class="w-px h-4 bg-n-strong" />
+        <Button :label="buttonLabel" size="sm" @click="emit('message')" />
+      </div>
+    </div>
+  </header>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsHeader/components/ContactMoreActions.vue

@@ -0,0 +1,62 @@
+<script setup>
+import { ref } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+
+const emit = defineEmits(['add', 'import', 'export']);
+
+const { t } = useI18n();
+
+const contactMenuItems = [
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.CONTACT_CREATION.ADD_CONTACT'),
+    action: 'add',
+    value: 'add',
+    icon: 'i-lucide-plus',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.CONTACT_CREATION.EXPORT_CONTACT'),
+    action: 'export',
+    value: 'export',
+    icon: 'i-lucide-upload',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.CONTACT_CREATION.IMPORT_CONTACT'),
+    action: 'import',
+    value: 'import',
+    icon: 'i-lucide-download',
+  },
+];
+const showActionsDropdown = ref(false);
+
+const handleContactAction = ({ action }) => {
+  if (action === 'add') {
+    emit('add');
+  } else if (action === 'import') {
+    emit('import');
+  } else if (action === 'export') {
+    emit('export');
+  }
+};
+</script>
+
+<template>
+  <div v-on-clickaway="() => (showActionsDropdown = false)" class="relative">
+    <Button
+      icon="i-lucide-ellipsis-vertical"
+      color="slate"
+      variant="ghost"
+      size="sm"
+      :class="showActionsDropdown ? 'bg-n-alpha-2' : ''"
+      @click="showActionsDropdown = !showActionsDropdown"
+    />
+    <DropdownMenu
+      v-if="showActionsDropdown"
+      :menu-items="contactMenuItems"
+      class="right-0 mt-1 w-52 top-full"
+      @action="handleContactAction($event)"
+    />
+  </div>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsHeader/components/ContactSortMenu.vue

@@ -0,0 +1,138 @@
+<script setup>
+import { ref, computed, toRef } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import SelectMenu from 'dashboard/components-next/selectmenu/SelectMenu.vue';
+
+const props = defineProps({
+  activeSort: {
+    type: String,
+    default: 'last_activity_at',
+  },
+  activeOrdering: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['update:sort']);
+
+const { t } = useI18n();
+
+const isMenuOpen = ref(false);
+
+const sortMenus = [
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.NAME'),
+    value: 'name',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.EMAIL'),
+    value: 'email',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.PHONE_NUMBER'),
+    value: 'phone_number',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.COMPANY'),
+    value: 'company_name',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.COUNTRY'),
+    value: 'country',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.CITY'),
+    value: 'city',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.LAST_ACTIVITY'),
+    value: 'last_activity_at',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.CREATED_AT'),
+    value: 'created_at',
+  },
+];
+
+const orderingMenus = [
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.ORDER.OPTIONS.ASCENDING'),
+    value: '',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.ORDER.OPTIONS.DESCENDING'),
+    value: '-',
+  },
+];
+
+// Converted the props to refs for better reactivity
+const activeSort = toRef(props, 'activeSort');
+
+const activeOrdering = toRef(props, 'activeOrdering');
+
+const activeSortLabel = computed(() => {
+  const selectedMenu = sortMenus.find(menu => menu.value === activeSort.value);
+  return (
+    selectedMenu?.label || t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.LABEL')
+  );
+});
+
+const activeOrderingLabel = computed(() => {
+  const selectedMenu = orderingMenus.find(
+    menu => menu.value === activeOrdering.value
+  );
+  return selectedMenu?.label || t('CONTACTS_LAYOUT.HEADER.ACTIONS.ORDER.LABEL');
+});
+
+const handleSortChange = value => {
+  emit('update:sort', { sort: value, order: props.activeOrdering });
+};
+
+const handleOrderChange = value => {
+  emit('update:sort', { sort: props.activeSort, order: value });
+};
+</script>
+
+<template>
+  <div class="relative">
+    <Button
+      icon="i-lucide-arrow-down-up"
+      color="slate"
+      size="sm"
+      variant="ghost"
+      :class="isMenuOpen ? 'bg-n-alpha-2' : ''"
+      @click="isMenuOpen = !isMenuOpen"
+    />
+    <div
+      v-if="isMenuOpen"
+      v-on-clickaway="() => (isMenuOpen = false)"
+      class="absolute top-full mt-1 right-0 flex flex-col gap-4 bg-n-alpha-3 backdrop-blur-[100px] border border-n-weak w-72 rounded-xl p-4"
+    >
+      <div class="flex items-center justify-between gap-2">
+        <span class="text-sm text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.LABEL') }}
+        </span>
+        <SelectMenu
+          :model-value="activeSort"
+          :options="sortMenus"
+          :label="activeSortLabel"
+          @update:model-value="handleSortChange"
+        />
+      </div>
+      <div class="flex items-center justify-between gap-2">
+        <span class="text-sm text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.HEADER.ACTIONS.ORDER.LABEL') }}
+        </span>
+        <SelectMenu
+          :model-value="activeOrdering"
+          :options="orderingMenus"
+          :label="activeOrderingLabel"
+          @update:model-value="handleOrderChange"
+        />
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsHeader/story/ContactHeader.story.vue

@@ -0,0 +1,106 @@
+<script setup>
+import { ref } from 'vue';
+import ContactHeader from '../ContactHeader.vue';
+
+// Base state controls
+const searchValue = ref('');
+const activeSort = ref('last_activity_at');
+const activeOrdering = ref('');
+
+const onSearch = value => {
+  searchValue.value = value;
+  console.log('🔍 Search:', value);
+};
+
+const onSort = ({ sort, order }) => {
+  activeSort.value = sort;
+  activeOrdering.value = order;
+  console.log('🔄 Sort changed:', { sort, order });
+};
+
+const onFilter = () => {
+  console.log('🏷️ Filter clicked');
+};
+
+const onMessage = () => {
+  console.log('💬 Message clicked');
+};
+
+const onAdd = () => {
+  console.log('➕ Add contact clicked');
+};
+
+const onImport = () => {
+  console.log('📥 Import contacts clicked');
+};
+
+const onExport = () => {
+  console.log('📤 Export contacts clicked');
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactHeader"
+    :layout="{ type: 'grid', width: '900px' }"
+  >
+    <Variant title="Default">
+      <div class="w-full h-[400px]">
+        <ContactHeader
+          header-title="Contacts"
+          button-label="Message"
+          :search-value="searchValue"
+          :active-sort="activeSort"
+          :active-ordering="activeOrdering"
+          @search="onSearch"
+          @filter="onFilter"
+          @update:sort="onSort"
+          @message="onMessage"
+          @add="onAdd"
+          @import="onImport"
+          @export="onExport"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Empty State">
+      <div class="w-full">
+        <ContactHeader
+          :show-search="false"
+          header-title="Contacts"
+          button-label="Message"
+          :search-value="searchValue"
+          :active-sort="activeSort"
+          :active-ordering="activeOrdering"
+          @search="onSearch"
+          @filter="onFilter"
+          @update:sort="onSort"
+          @message="onMessage"
+          @add="onAdd"
+          @import="onImport"
+          @export="onExport"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Segment View">
+      <div class="w-full">
+        <ContactHeader
+          :show-search="false"
+          header-title="Segment: VIP Customers"
+          button-label="Message"
+          :search-value="searchValue"
+          :active-sort="activeSort"
+          :active-ordering="activeOrdering"
+          @search="onSearch"
+          @filter="onFilter"
+          @update:sort="onSort"
+          @message="onMessage"
+          @add="onAdd"
+          @import="onImport"
+          @export="onExport"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsSidebar/components/ContactNoteItem.vue

@@ -0,0 +1,63 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+import { dynamicTime } from 'shared/helpers/timeHelper';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  note: {
+    type: Object,
+    required: true,
+  },
+  writtenBy: {
+    type: String,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['delete']);
+
+const { t } = useI18n();
+const { formatMessage } = useMessageFormatter();
+
+const handleDelete = () => {
+  emit('delete', props.note.id);
+};
+</script>
+
+<template>
+  <div
+    class="flex flex-col gap-2 px-6 py-2 border-b border-n-strong group/note"
+  >
+    <div class="flex items-center justify-between">
+      <div class="flex items-center gap-1.5 py-2.5 min-w-0">
+        <Avatar
+          :name="note.user.name"
+          :src="note.user.thumbnail"
+          :size="16"
+          rounded-full
+        />
+        <div class="min-w-0 truncate">
+          <span class="inline-flex items-center gap-1 text-sm text-n-slate-11">
+            <span class="font-medium">{{ writtenBy }}</span>
+            {{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.WROTE') }}
+            <span class="font-medium">{{ dynamicTime(note.createdAt) }}</span>
+          </span>
+        </div>
+      </div>
+      <Button
+        variant="faded"
+        color="ruby"
+        size="xs"
+        icon="i-lucide-trash"
+        class="opacity-0 group-hover/note:opacity-100"
+        @click="handleDelete"
+      />
+    </div>
+    <p
+      v-dompurify-html="formatMessage(note.content || '')"
+      class="mb-0 prose-sm prose-p:mb-1 prose-p:mt-0 prose-ul:mb-1 prose-ul:mt-0 text-n-slate-12"
+    />
+  </div>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsSidebar/components/story/ContactNoteItem.story.vue

@@ -0,0 +1,39 @@
+<script setup>
+import ContactNoteItem from '../ContactNoteItem.vue';
+import notes from './fixtures';
+
+const controls = {
+  writtenBy: {
+    type: 'text',
+    default: 'You',
+  },
+};
+
+// Example delete handler
+const onDelete = noteId => {
+  console.log('Note deleted:', noteId);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactNoteItem"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Multiple Notes">
+      <div class="flex flex-col border rounded-lg border-n-strong">
+        <ContactNoteItem
+          v-for="note in notes"
+          :key="note.id"
+          :note="note"
+          :written-by="
+            note.id === notes[1].id
+              ? controls.writtenBy.default
+              : note.user.name
+          "
+          @delete="onDelete"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsSidebar/components/story/fixtures.js

@@ -0,0 +1,69 @@
+export default [
+  {
+    id: 12,
+    content:
+      'This tutorial will show you how to use Chatwoot and, hence, ensure you practice effective customer communication. We will explain in detail the following:\n\n* Step-by-step setup of your account, with illustrative screenshots.\n\n* An in-depth explanation of all the core features of Chatwoot.\n\n* Get your account up and running by the end of this tutorial.\n\n* Basic concepts of customer communication.',
+    accountId: null,
+    contactId: null,
+    user: {
+      id: 30,
+      account_id: 2,
+      availability_status: 'offline',
+      auto_offline: true,
+      confirmed: true,
+      email: 'bruce@paperlayer.test',
+      available_name: 'Bruce',
+      name: 'Bruce',
+      role: 'administrator',
+      thumbnail:
+        'https://sivin-tunnel.chatwoot.dev/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBJZz09IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--515dbb35e9ba3c36d14f4c4b77220a675513c1fb/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--df796c2af3c0153e55236c2f3cf3a199ac2cb6f7/2.jpg',
+      custom_role_id: null,
+    },
+    createdAt: 1730786556,
+    updatedAt: 1730786556,
+  },
+  {
+    id: 10,
+    content:
+      'We discussed a couple of things:\n\n* Product offering and how it can be useful to talk with people.\n\n* They’ll reach out to us after an internal review.',
+    accountId: null,
+    contactId: null,
+    user: {
+      id: 1,
+      account_id: 2,
+      availability_status: 'online',
+      auto_offline: false,
+      confirmed: true,
+      email: 'hillary@chatwoot.com',
+      available_name: 'Hillary',
+      name: 'Hillary',
+      role: 'administrator',
+      thumbnail: '',
+      custom_role_id: null,
+    },
+    createdAt: 1730782566,
+    updatedAt: 1730782566,
+  },
+  {
+    id: 9,
+    content:
+      'We discussed a couple of things:\n\n* Product offering and how it can be useful to talk with people.\n\n* They’ll reach out to us after an internal review.',
+    accountId: null,
+    contactId: null,
+    user: {
+      id: 1,
+      account_id: 2,
+      availability_status: 'online',
+      auto_offline: false,
+      confirmed: true,
+      email: 'john@chatwoot.com',
+      available_name: 'John',
+      name: 'John',
+      role: 'administrator',
+      thumbnail: '',
+      custom_role_id: null,
+    },
+    createdAt: 1730782564,
+    updatedAt: 1730782564,
+  },
+];

app/javascript/dashboard/components-next/Contacts/EmptyState/ContactEmptyState.story.vue

@@ -0,0 +1,28 @@
+<script setup>
+import ContactEmptyState from './ContactEmptyState.vue';
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/EmptyState"
+    :layout="{ type: 'grid', width: '900px' }"
+  >
+    <!-- Default Story -->
+    <Variant title="Default">
+      <ContactEmptyState
+        title="No contacts found"
+        subtitle="Create your first contact to get started"
+        button-label="Add Contact"
+      />
+    </Variant>
+
+    <!-- Without Button -->
+    <Variant title="Without Button">
+      <ContactEmptyState
+        title="No contacts"
+        subtitle="These are your current contacts"
+        :show-button="false"
+      />
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Contacts/EmptyState/ContactEmptyState.vue

@@ -0,0 +1,51 @@
+<script setup>
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ContactsCard from 'dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue';
+import contactContent from 'dashboard/components-next/Contacts/EmptyState/contactEmptyStateContent';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+  showButton: {
+    type: Boolean,
+    default: true,
+  },
+  buttonLabel: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="grid grid-cols-1 gap-4 p-px overflow-hidden">
+        <ContactsCard
+          v-for="contact in contactContent.slice(0, 5)"
+          :id="contact.id"
+          :key="contact.id"
+          :name="contact.name"
+          :email="contact.email"
+          :thumbnail="contact.thumbnail"
+          :phone-number="contact.phoneNumber"
+          :additional-attributes="contact.additionalAttributes"
+          :is-expanded="0 === contact.id"
+          @toggle="toggleExpanded(contact.id)"
+        />
+      </div>
+    </template>
+    <template #actions>
+      <div v-if="showButton">
+        <Button :label="buttonLabel" icon="i-lucide-plus" @click="onClick" />
+      </div>
+    </template>
+  </EmptyStateLayout>
+</template>

app/javascript/dashboard/components-next/Contacts/EmptyState/contactEmptyStateContent.js

@@ -0,0 +1,228 @@
+export default [
+  {
+    additionalAttributes: {
+      city: 'Los Angeles',
+      country: 'United States',
+      description:
+        "I'm Candice, a developer focusing on building web solutions. Currently, I’m working as a Product Developer at Chatwoot.",
+      companyName: 'Chatwoot',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'candice-dev',
+        twitter: 'candice_w_dev',
+        facebook: 'candice.dev',
+        linkedin: 'candice-matherson',
+        instagram: 'candice.codes',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'candice.matherson@chatwoot.com',
+    id: 22,
+    name: 'Candice Matherson',
+    phoneNumber: '+14155552671',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      dateContact: '2024-11-11T11:53:09.299Z',
+      linkContact: 'https://example.com',
+      listContact: 'Follow-Up',
+      textContact: 'Hi there!',
+      numberContact: '42',
+      checkboxContact: false,
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: 'San Francisco',
+      country: 'United States',
+      description: 'Passionate about design and user experience.',
+      companyName: 'Designify',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'ophelia-folkard',
+        twitter: 'oph_designs',
+        facebook: 'ophelia.folkard',
+        linkedin: 'ophelia-folkard',
+        instagram: 'ophelia.design',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'ophelia.folkard@designify.com',
+    id: 21,
+    name: 'Ophelia Folkard',
+    phoneNumber: '+14155552672',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      dateContact: '2024-10-05T10:12:34.567Z',
+      linkContact: 'https://designify.com',
+      listContact: 'Prospects',
+      textContact: 'Looking forward to connecting!',
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: 'Austin',
+      country: 'United States',
+      description: 'Avid coder and tech enthusiast.',
+      companyName: 'CodeHub',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'willy_castelot',
+        twitter: 'willy_code',
+        facebook: 'willy.castelot',
+        linkedin: 'willy-castelot',
+        instagram: 'willy.coder',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'willy.castelot@codehub.io',
+    id: 20,
+    name: 'Willy Castelot',
+    phoneNumber: '+14155552673',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      textContact: 'Let’s collaborate!',
+      checkboxContact: true,
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: 'Seattle',
+      country: 'United States',
+      description: 'Product manager with a love for innovation.',
+      companyName: 'InnovaTech',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'elisabeth-d',
+        twitter: 'elisabeth_innova',
+        facebook: 'elisabeth.derington',
+        linkedin: 'elisabeth-derington',
+        instagram: 'elisabeth.innovates',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'elisabeth.derington@innova.com',
+    id: 19,
+    name: 'Elisabeth Derington',
+    phoneNumber: '+14155552674',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      textContact: 'Let’s schedule a call.',
+    },
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Chicago',
+      country: 'United States',
+      description: 'Marketing specialist and content creator.',
+      companyName: 'Contently',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'olia-olenchenko',
+        twitter: 'olia_content',
+        facebook: 'olia.olenchenko',
+        linkedin: 'olia-olenchenko',
+        instagram: 'olia.creates',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'olia.olenchenko@contently.com',
+    id: 18,
+    name: 'Olia Olenchenko',
+    phoneNumber: '+14155552675',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Boston',
+      country: 'United States',
+      description: 'SEO expert and analytics enthusiast.',
+      companyName: 'OptiSearch',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'nate-vannuchi',
+        twitter: 'nate_seo',
+        facebook: 'nathaniel.vannuchi',
+        linkedin: 'nathaniel-vannuchi',
+        instagram: 'nate.optimizes',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'nathaniel.vannuchi@optisearch.com',
+    id: 17,
+    name: 'Nathaniel Vannuchi',
+    phoneNumber: '+14155552676',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Denver',
+      country: 'United States',
+      description: 'UI/UX designer with a flair for minimalist designs.',
+      companyName: 'Minimal Designs',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'merrile-petruk',
+        twitter: 'merrile_ux',
+        facebook: 'merrile.petruk',
+        linkedin: 'merrile-petruk',
+        instagram: 'merrile.designs',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'merrile.petruk@minimal.com',
+    id: 16,
+    name: 'Merrile Petruk',
+    phoneNumber: '+14155552677',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Miami',
+      country: 'United States',
+      description: 'Entrepreneur with a background in e-commerce.',
+      companyName: 'Ecom Solutions',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'cordell-d',
+        twitter: 'cordell_entrepreneur',
+        facebook: 'cordell.dalinder',
+        linkedin: 'cordell-dalinder',
+        instagram: 'cordell.ecom',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'cordell.dalinder@ecomsolutions.com',
+    id: 15,
+    name: 'Cordell Dalinder',
+    phoneNumber: '+14155552678',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+];

app/javascript/dashboard/components-next/Conversation/ConversationCard/CardLabels.vue

@@ -0,0 +1,95 @@
+<script setup>
+import { ref, computed } from 'vue';
+
+const props = defineProps({
+  conversationLabels: {
+    type: Array,
+    required: true,
+  },
+  accountLabels: {
+    type: Array,
+    required: true,
+  },
+});
+
+const WIDTH_CONFIG = Object.freeze({
+  DEFAULT_WIDTH: 80,
+  CHAR_WIDTH: {
+    SHORT: 8, // For labels <= 5 chars
+    LONG: 6, // For labels > 5 chars
+  },
+  BASE_WIDTH: 12, // dot + gap
+  THRESHOLD: 5, // character length threshold
+});
+
+const containerRef = ref(null);
+const maxLabels = ref(1);
+
+const activeLabels = computed(() => {
+  const labelSet = new Set(props.conversationLabels);
+  return props.accountLabels?.filter(({ title }) => labelSet.has(title));
+});
+
+const calculateLabelWidth = ({ title = '' }) => {
+  const charWidth =
+    title.length > WIDTH_CONFIG.THRESHOLD
+      ? WIDTH_CONFIG.CHAR_WIDTH.LONG
+      : WIDTH_CONFIG.CHAR_WIDTH.SHORT;
+
+  return title.length * charWidth + WIDTH_CONFIG.BASE_WIDTH;
+};
+
+const getAverageWidth = labels => {
+  if (!labels.length) return WIDTH_CONFIG.DEFAULT_WIDTH;
+
+  const totalWidth = labels.reduce(
+    (sum, label) => sum + calculateLabelWidth(label),
+    0
+  );
+
+  return totalWidth / labels.length;
+};
+
+const visibleLabels = computed(() =>
+  activeLabels.value?.slice(0, maxLabels.value)
+);
+
+const updateVisibleLabels = () => {
+  if (!containerRef.value) return;
+
+  const containerWidth = containerRef.value.offsetWidth;
+  const avgWidth = getAverageWidth(activeLabels.value);
+
+  maxLabels.value = Math.max(1, Math.floor(containerWidth / avgWidth));
+};
+</script>
+
+<template>
+  <div
+    ref="containerRef"
+    v-resize="updateVisibleLabels"
+    class="flex items-center gap-2.5 w-full min-w-0 h-6 overflow-hidden"
+  >
+    <template v-for="(label, index) in visibleLabels" :key="label.id">
+      <div
+        class="flex items-center gap-1.5 min-w-0"
+        :class="[
+          index !== visibleLabels.length - 1
+            ? 'flex-shrink-0 text-ellipsis'
+            : 'flex-shrink',
+        ]"
+      >
+        <div
+          :style="{ backgroundColor: label.color }"
+          class="size-1.5 rounded-full flex-shrink-0"
+        />
+        <span
+          class="text-sm text-n-slate-10 whitespace-nowrap"
+          :class="{ truncate: index === visibleLabels.length - 1 }"
+        >
+          {{ label.title }}
+        </span>
+      </div>
+    </template>
+  </div>
+</template>

app/javascript/dashboard/components-next/Conversation/ConversationCard/CardMessagePreview.vue

@@ -0,0 +1,59 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+
+const props = defineProps({
+  conversation: {
+    type: Object,
+    required: true,
+  },
+});
+
+const { t } = useI18n();
+
+const lastNonActivityMessageContent = computed(() => {
+  const { lastNonActivityMessage = {} } = props.conversation;
+  return lastNonActivityMessage?.content || t('CHAT_LIST.NO_CONTENT');
+});
+
+const assignee = computed(() => {
+  const { meta: { assignee: agent = {} } = {} } = props.conversation;
+  return {
+    name: agent.name ?? agent.availableName,
+    thumbnail: agent.thumbnail,
+    status: agent.availabilityStatus,
+  };
+});
+
+const unreadMessagesCount = computed(() => {
+  const { unreadCount } = props.conversation;
+  return unreadCount;
+});
+</script>
+
+<template>
+  <div class="flex items-end w-full gap-2 pb-1">
+    <p class="w-full mb-0 text-sm leading-7 text-n-slate-12 line-clamp-2">
+      {{ lastNonActivityMessageContent }}
+    </p>
+    <div class="flex items-center flex-shrink-0 gap-2 pb-2">
+      <Avatar
+        :name="assignee.name"
+        :src="assignee.thumbnail"
+        :size="20"
+        :status="assignee.status"
+        rounded-full
+      />
+      <div
+        v-if="unreadMessagesCount > 0"
+        class="inline-flex items-center justify-center rounded-full size-5 bg-n-brand"
+      >
+        <span class="text-xs font-semibold text-white">
+          {{ unreadMessagesCount }}
+        </span>
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Conversation/ConversationCard/CardMessagePreviewWithMeta.vue

@@ -0,0 +1,86 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import CardLabels from 'dashboard/components-next/Conversation/ConversationCard/CardLabels.vue';
+import SLACardLabel from 'dashboard/components-next/Conversation/ConversationCard/SLACardLabel.vue';
+
+const props = defineProps({
+  conversation: {
+    type: Object,
+    required: true,
+  },
+  accountLabels: {
+    type: Array,
+    required: true,
+  },
+});
+
+const { t } = useI18n();
+
+const lastNonActivityMessageContent = computed(() => {
+  const { lastNonActivityMessage = {} } = props.conversation;
+  return lastNonActivityMessage?.content || t('CHAT_LIST.NO_CONTENT');
+});
+
+const assignee = computed(() => {
+  const { meta: { assignee: agent = {} } = {} } = props.conversation;
+  return {
+    name: agent.name ?? agent.availableName,
+    thumbnail: agent.thumbnail,
+    status: agent.availabilityStatus,
+  };
+});
+
+const unreadMessagesCount = computed(() => {
+  const { unreadCount } = props.conversation;
+  return unreadCount;
+});
+
+const hasSlaThreshold = computed(() => props.conversation?.slaPolicyId);
+</script>
+
+<template>
+  <div class="flex flex-col w-full gap-1">
+    <div class="flex items-center justify-between w-full gap-2 py-1 h-7">
+      <p class="mb-0 text-sm leading-7 text-n-slate-12 line-clamp-1">
+        {{ lastNonActivityMessageContent }}
+      </p>
+
+      <div
+        v-if="unreadMessagesCount > 0"
+        class="inline-flex items-center justify-center flex-shrink-0 rounded-full size-5 bg-n-brand"
+      >
+        <span class="text-xs font-semibold text-white">
+          {{ unreadMessagesCount }}
+        </span>
+      </div>
+    </div>
+
+    <div
+      class="grid items-center gap-2.5 h-7"
+      :class="
+        hasSlaThreshold
+          ? 'grid-cols-[auto_auto_1fr_20px]'
+          : 'grid-cols-[1fr_20px]'
+      "
+    >
+      <SLACardLabel v-if="hasSlaThreshold" :conversation="conversation" />
+      <div v-if="hasSlaThreshold" class="w-px h-3 bg-n-slate-4" />
+      <div class="overflow-hidden">
+        <CardLabels
+          :conversation-labels="conversation.labels"
+          :account-labels="accountLabels"
+        />
+      </div>
+      <Avatar
+        :name="assignee.name"
+        :src="assignee.thumbnail"
+        :size="20"
+        :status="assignee.status"
+        rounded-full
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Conversation/ConversationCard/CardPriorityIcon.vue

@@ -0,0 +1,207 @@
+<script setup>
+import { CONVERSATION_PRIORITY } from 'shared/constants/messages';
+
+defineProps({
+  priority: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<!-- eslint-disable vue/no-static-inline-styles -->
+<template>
+  <div class="inline-flex items-center justify-center rounded-md">
+    <!-- Low Priority -->
+    <svg
+      v-if="priority === CONVERSATION_PRIORITY.LOW"
+      width="20"
+      height="20"
+      viewBox="0 0 20 20"
+      fill="none"
+      xmlns="http://www.w3.org/2000/svg"
+    >
+      <mask
+        id="mask0_2030_12879"
+        style="mask-type: alpha"
+        maskUnits="userSpaceOnUse"
+        x="0"
+        y="0"
+        width="20"
+        height="20"
+      >
+        <rect width="20" height="20" fill="#D9D9D9" />
+      </mask>
+      <g mask="url(#mask0_2030_12879)">
+        <rect
+          x="3.33301"
+          y="10"
+          width="3.33333"
+          height="6.66667"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="8.33301"
+          y="6.6665"
+          width="3.33333"
+          height="10"
+          rx="1.66667"
+          class="fill-n-slate-6"
+        />
+        <rect
+          x="13.333"
+          y="3.3335"
+          width="3.33333"
+          height="13.3333"
+          rx="1.66667"
+          class="fill-n-slate-6"
+        />
+      </g>
+    </svg>
+
+    <!-- Medium Priority  -->
+    <svg
+      v-if="priority === CONVERSATION_PRIORITY.MEDIUM"
+      width="20"
+      height="20"
+      viewBox="0 0 20 20"
+      fill="none"
+      xmlns="http://www.w3.org/2000/svg"
+    >
+      <mask
+        id="mask0_2030_12879"
+        style="mask-type: alpha"
+        maskUnits="userSpaceOnUse"
+        x="0"
+        y="0"
+        width="20"
+        height="20"
+      >
+        <rect width="20" height="20" fill="#D9D9D9" />
+      </mask>
+      <g mask="url(#mask0_2030_12879)">
+        <rect
+          x="3.33301"
+          y="10"
+          width="3.33333"
+          height="6.66667"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="8.33301"
+          y="6.6665"
+          width="3.33333"
+          height="10"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="13.333"
+          y="3.3335"
+          width="3.33333"
+          height="13.3333"
+          rx="1.66667"
+          class="fill-n-slate-6"
+        />
+      </g>
+    </svg>
+
+    <!-- High Priority -->
+    <svg
+      v-if="priority === CONVERSATION_PRIORITY.HIGH"
+      width="20"
+      height="20"
+      viewBox="0 0 20 20"
+      fill="none"
+      xmlns="http://www.w3.org/2000/svg"
+    >
+      <mask
+        id="mask0_2030_12879"
+        style="mask-type: alpha"
+        maskUnits="userSpaceOnUse"
+        x="0"
+        y="0"
+        width="20"
+        height="20"
+      >
+        <rect width="20" height="20" fill="#D9D9D9" />
+      </mask>
+      <g mask="url(#mask0_2030_12879)">
+        <rect
+          x="3.33301"
+          y="10"
+          width="3.33333"
+          height="6.66667"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="8.33301"
+          y="6.6665"
+          width="3.33333"
+          height="10"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="13.333"
+          y="3.3335"
+          width="3.33333"
+          height="13.3333"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+      </g>
+    </svg>
+
+    <!-- Urgent Priority -->
+    <svg
+      v-if="priority === CONVERSATION_PRIORITY.URGENT"
+      width="20"
+      height="20"
+      viewBox="0 0 20 20"
+      fill="none"
+      xmlns="http://www.w3.org/2000/svg"
+    >
+      <mask
+        id="mask0_2030_12879"
+        style="mask-type: alpha"
+        maskUnits="userSpaceOnUse"
+        x="0"
+        y="0"
+        width="20"
+        height="20"
+      >
+        <rect width="20" height="20" fill="#D9D9D9" />
+      </mask>
+      <g mask="url(#mask0_2030_12879)">
+        <rect
+          x="3.33301"
+          y="10"
+          width="3.33333"
+          height="6.66667"
+          rx="1.66667"
+          class="fill-n-ruby-9"
+        />
+        <rect
+          x="8.33301"
+          y="6.6665"
+          width="3.33333"
+          height="10"
+          rx="1.66667"
+          class="fill-n-ruby-9"
+        />
+        <rect
+          x="13.333"
+          y="3.3335"
+          width="3.33333"
+          height="13.3333"
+          rx="1.66667"
+          class="fill-n-ruby-9"
+        />
+      </g>
+    </svg>
+  </div>
+</template>

app/javascript/dashboard/components-next/Conversation/ConversationCard/ConversationCard.story.vue

@@ -0,0 +1,477 @@
+<script setup>
+import { computed } from 'vue';
+import ConversationCard from './ConversationCard.vue';
+
+// Base conversation object
+const conversationWithoutMeta = {
+  meta: {
+    sender: {
+      additionalAttributes: {},
+      availabilityStatus: 'offline',
+      email: 'candice@chatwoot.com',
+      id: 29,
+      name: 'Candice Matherson',
+      phone_number: '+918585858585',
+      identifier: null,
+      thumbnail: '',
+      customAttributes: {
+        linkContact: 'https://apple.com',
+        listContact: 'Not spam',
+        textContact: 'hey',
+        checkboxContact: true,
+      },
+      last_activity_at: 1712127410,
+      created_at: 1712127389,
+    },
+    channel: 'Channel::Email',
+    assignee: {
+      id: 1,
+      accountId: 2,
+      availabilityStatus: 'online',
+      autoOffline: false,
+      confirmed: true,
+      email: 'sivin@chatwoot.com',
+      availableName: 'Sivin',
+      name: 'Sivin',
+      role: 'administrator',
+      thumbnail: '',
+      customRoleId: null,
+    },
+    hmacVerified: false,
+  },
+  id: 38,
+  messages: [
+    {
+      id: 3597,
+      content: 'Sivin set the priority to low',
+      accountId: 2,
+      inboxId: 7,
+      conversationId: 38,
+      messageType: 2,
+      createdAt: 1730885168,
+      updatedAt: '2024-11-06T09:26:08.565Z',
+      private: false,
+      status: 'sent',
+      source_id: null,
+      contentType: 'text',
+      contentAttributes: {},
+      senderType: null,
+      senderId: null,
+      externalSourceIds: {},
+      additionalAttributes: {},
+      processedMessageContent: 'Sivin set the priority to low',
+      sentiment: {},
+      conversation: {
+        assigneeId: 1,
+        unreadCount: 0,
+        lastActivityAt: 1730885168,
+        contactInbox: {
+          sourceId: 'candice@chatwoot.com',
+        },
+      },
+    },
+  ],
+  accountId: 2,
+  uuid: '21bd8638-a711-4080-b4ac-7fda1bc71837',
+  additionalAttributes: {
+    mail_subject: 'Test email',
+  },
+  agentLastSeenAt: 0,
+  assigneeLastSeenAt: 0,
+  canReply: true,
+  contactLastSeenAt: 0,
+  customAttributes: {},
+  inboxId: 7,
+  labels: [],
+  status: 'open',
+  createdAt: 1730836533,
+  timestamp: 1730885168,
+  firstReplyCreatedAt: 1730836533,
+  unreadCount: 0,
+  lastNonActivityMessage: {
+    id: 3591,
+    content:
+      'Hello, I bought some paper but they did not come with the indices as we had assumed. Was there a change in the product line?',
+    account_id: 2,
+    inbox_id: 7,
+    conversation_id: 38,
+    message_type: 1,
+    created_at: 1730836533,
+    updated_at: '2024-11-05T19:55:37.158Z',
+    private: false,
+    status: 'sent',
+    source_id:
+      'conversation/21bd8638-a711-4080-b4ac-7fda1bc71837/messages/3591@paperlayer.test',
+    content_type: 'text',
+    content_attributes: {
+      cc_emails: ['test@gmail.com'],
+      bcc_emails: [],
+      to_emails: [],
+    },
+    sender_type: 'User',
+    sender_id: 1,
+    external_source_ids: {},
+    additional_attributes: {},
+    processed_message_content:
+      'Hello, I bought some paper but they did not come with the indices as we had assumed. Was there a change in the product line?',
+    sentiment: {},
+    conversation: {
+      assignee_id: 1,
+      unread_count: 0,
+      last_activity_at: 1730885168,
+      contact_inbox: {
+        source_id: 'candice@chatwoot.com',
+      },
+    },
+    sender: {
+      id: 1,
+      name: 'Sivin',
+      available_name: 'Sivin',
+      avatar_url: '',
+      type: 'user',
+      availability_status: 'online',
+      thumbnail: '',
+    },
+  },
+  lastActivityAt: 1730885168,
+  priority: 'low',
+  waitingSince: 0,
+  slaPolicyId: null,
+  slaEvents: [],
+};
+
+const conversationWithMeta = {
+  meta: {
+    sender: {
+      additionalAttributes: {},
+      availabilityStatus: 'offline',
+      email: 'willy@chatwoot.com',
+      id: 29,
+      name: 'Willy Castelot',
+      phoneNumber: '+918585858585',
+      identifier: null,
+      thumbnail: '',
+      customAttributes: {
+        linkContact: 'https://apple.com',
+        listContact: 'Not spam',
+        textContact: 'hey',
+        checkboxContact: true,
+      },
+      lastActivityAt: 1712127410,
+      createdAt: 1712127389,
+    },
+    channel: 'Channel::Email',
+    assignee: {
+      id: 1,
+      accountId: 2,
+      availabilityStatus: 'online',
+      autoOffline: false,
+      confirmed: true,
+      email: 'sivin@chatwoot.com',
+      availableName: 'Sivin',
+      name: 'Sivin',
+      role: 'administrator',
+      thumbnail: '',
+      customRoleId: null,
+    },
+    hmacVerified: false,
+  },
+  id: 37,
+  messages: [
+    {
+      id: 3599,
+      content:
+        'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
+      accountId: 2,
+      inboxId: 7,
+      conversationId: 37,
+      messageType: 1,
+      createdAt: 1730885428,
+      updatedAt: '2024-11-06T09:30:30.619Z',
+      private: false,
+      status: 'sent',
+      sourceId:
+        'conversation/53df668d-329d-420e-8fe9-980cb0e4d63c/messages/3599@paperlayer.test',
+      contentType: 'text',
+      contentAttributes: {
+        ccEmails: [],
+        bccEmails: [],
+        toEmails: [],
+      },
+      sender_type: 'User',
+      senderId: 1,
+      externalSourceIds: {},
+      additionalAttributes: {},
+      processedMessageContent:
+        'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 0,
+        last_activity_at: 1730885428,
+        contact_inbox: {
+          source_id: 'candice@chatwoot.com',
+        },
+      },
+      sender: {
+        id: 1,
+        name: 'Sivin',
+        availableName: 'Sivin',
+        avatarUrl: '',
+        type: 'user',
+        availabilityStatus: 'online',
+        thumbnail: '',
+      },
+    },
+  ],
+  accountId: 2,
+  uuid: '53df668d-329d-420e-8fe9-980cb0e4d63c',
+  additionalAttributes: {
+    mail_subject: 'we',
+  },
+  agentLastSeenAt: 1730885428,
+  assigneeLastSeenAt: 1730885428,
+  canReply: true,
+  contactLastSeenAt: 0,
+  customAttributes: {},
+  inboxId: 7,
+  labels: [
+    'billing',
+    'delivery',
+    'lead',
+    'premium-customer',
+    'software',
+    'ops-handover',
+  ],
+  muted: false,
+  snoozedUntil: null,
+  status: 'open',
+  createdAt: 1722487645,
+  timestamp: 1730885428,
+  firstReplyCreatedAt: 1722487645,
+  unreadCount: 0,
+  lastNonActivityMessage: {
+    id: 3599,
+    content:
+      'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
+    account_id: 2,
+    inbox_id: 7,
+    conversation_id: 37,
+    message_type: 1,
+    created_at: 1730885428,
+    updated_at: '2024-11-06T09:30:30.619Z',
+    private: false,
+    status: 'sent',
+    source_id:
+      'conversation/53df668d-329d-420e-8fe9-980cb0e4d63c/messages/3599@paperlayer.test',
+    content_type: 'text',
+    content_attributes: {
+      cc_emails: [],
+      bcc_emails: [],
+      to_emails: [],
+    },
+    sender_type: 'User',
+    sender_id: 1,
+    external_source_ids: {},
+    additional_attributes: {},
+    processed_message_content:
+      'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
+    sentiment: {},
+    conversation: {
+      assignee_id: 1,
+      unread_count: 2,
+      last_activity_at: 1730885428,
+      contact_inbox: {
+        source_id: 'willy@chatwoot.com',
+      },
+    },
+    sender: {
+      id: 1,
+      name: 'Sivin',
+      available_name: 'Sivin',
+      avatar_url: '',
+      type: 'user',
+      availability_status: 'online',
+      thumbnail: '',
+    },
+  },
+  lastActivityAt: 1730885428,
+  priority: 'urgent',
+  waitingSince: 1730885428,
+  slaPolicyId: 3,
+  appliedSla: {
+    id: 4,
+    sla_id: 3,
+    sla_status: 'active_with_misses',
+    created_at: 1712127410,
+    updated_at: 1712127545,
+    sla_description:
+      'Premium Service Level Agreements (SLAs) are contracts that define clear expectations ',
+    sla_name: 'Premium SLA',
+    sla_first_response_time_threshold: 120,
+    sla_next_response_time_threshold: 180,
+    sla_only_during_business_hours: false,
+    sla_resolution_time_threshold: 360,
+  },
+  slaEvents: [
+    {
+      id: 8,
+      event_type: 'frt',
+      meta: {},
+      updated_at: 1712127545,
+      created_at: 1712127545,
+    },
+    {
+      id: 9,
+      event_type: 'rt',
+      meta: {},
+      updated_at: 1712127790,
+      created_at: 1712127790,
+    },
+  ],
+};
+
+const contactForConversationWithoutMeta = computed(() => ({
+  availabilityStatus: null,
+  email: 'candice@chatwoot.com',
+  id: 29,
+  name: 'Candice Matherson',
+  phoneNumber: '+918585858585',
+  identifier: null,
+  thumbnail: 'https://api.dicebear.com/9.x/dylan/svg?seed=George',
+  customAttributes: {},
+  last_activity_at: 1712127410,
+  createdAt: 1712127389,
+  contactInboxes: [],
+}));
+
+const contactForConversationWithMeta = computed(() => ({
+  availabilityStatus: null,
+  email: 'willy@chatwoot.com',
+  id: 29,
+  name: 'Willy Castelot',
+  phoneNumber: '+918585858585',
+  identifier: null,
+  thumbnail: 'https://api.dicebear.com/9.x/dylan/svg?seed=Liam',
+  customAttributes: {},
+  lastActivityAt: 1712127410,
+  createdAt: 1712127389,
+  contactInboxes: [],
+}));
+
+const webWidgetInbox = computed(() => ({
+  phone_number: '+918585858585',
+  channel_type: 'Channel::WebWidget',
+}));
+
+const accountLabels = computed(() => [
+  {
+    id: 1,
+    title: 'billing',
+    description: 'Label is used for tagging billing related conversations',
+    color: '#28AD21',
+    show_on_sidebar: true,
+  },
+  {
+    id: 3,
+    title: 'delivery',
+    description: null,
+    color: '#A2FDD5',
+    show_on_sidebar: true,
+  },
+  {
+    id: 6,
+    title: 'lead',
+    description: null,
+    color: '#F161C8',
+    show_on_sidebar: true,
+  },
+  {
+    id: 4,
+    title: 'ops-handover',
+    description: null,
+    color: '#A53326',
+    show_on_sidebar: true,
+  },
+  {
+    id: 5,
+    title: 'premium-customer',
+    description: null,
+    color: '#6FD4EF',
+    show_on_sidebar: true,
+  },
+  {
+    id: 2,
+    title: 'software',
+    description: null,
+    color: '#8F6EF2',
+    show_on_sidebar: true,
+  },
+]);
+</script>
+
+<template>
+  <Story
+    title="Components/ConversationCard"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Conversation without meta">
+      <div class="flex flex-col">
+        <ConversationCard
+          :key="conversationWithoutMeta.id"
+          :conversation="conversationWithoutMeta"
+          :contact="contactForConversationWithoutMeta"
+          :state-inbox="webWidgetInbox"
+          :account-labels="accountLabels"
+          class="hover:bg-n-alpha-1"
+        />
+      </div>
+    </Variant>
+    <Variant title="Conversation with meta (SLA, Labels)">
+      <div class="flex flex-col">
+        <ConversationCard
+          :key="conversationWithMeta.id"
+          :conversation="{
+            ...conversationWithMeta,
+            priority: 'medium',
+          }"
+          :contact="contactForConversationWithMeta"
+          :state-inbox="webWidgetInbox"
+          :account-labels="accountLabels"
+          class="hover:bg-n-alpha-1"
+        />
+      </div>
+    </Variant>
+    <Variant title="Conversation without meta (Unread count)">
+      <div class="flex flex-col">
+        <ConversationCard
+          :key="conversationWithoutMeta.id"
+          :conversation="{
+            ...conversationWithoutMeta,
+            unreadCount: 2,
+            priority: 'high',
+          }"
+          :contact="contactForConversationWithoutMeta"
+          :state-inbox="webWidgetInbox"
+          :account-labels="accountLabels"
+          class="hover:bg-n-alpha-1"
+        />
+      </div>
+    </Variant>
+    <Variant title="Conversation with meta (SLA, Labels, Unread count)">
+      <div class="flex flex-col">
+        <ConversationCard
+          :key="conversationWithMeta.id"
+          :conversation="{
+            ...conversationWithMeta,
+            unreadCount: 2,
+          }"
+          :contact="contactForConversationWithMeta"
+          :state-inbox="webWidgetInbox"
+          :account-labels="accountLabels"
+          class="hover:bg-n-alpha-1"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/Conversation/ConversationCard/ConversationCard.vue

@@ -0,0 +1,102 @@
+<script setup>
+import { computed } from 'vue';
+import { getInboxIconByType } from 'dashboard/helper/inbox';
+import { dynamicTime, shortTimestamp } from 'shared/helpers/timeHelper';
+
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import CardMessagePreview from './CardMessagePreview.vue';
+import CardMessagePreviewWithMeta from './CardMessagePreviewWithMeta.vue';
+import CardPriorityIcon from './CardPriorityIcon.vue';
+
+const props = defineProps({
+  conversation: {
+    type: Object,
+    required: true,
+  },
+  contact: {
+    type: Object,
+    required: true,
+  },
+  stateInbox: {
+    type: Object,
+    required: true,
+  },
+  accountLabels: {
+    type: Array,
+    required: true,
+  },
+});
+
+const currentContact = computed(() => props.contact);
+
+const currentContactName = computed(() => currentContact.value?.name);
+const currentContactThumbnail = computed(() => currentContact.value?.thumbnail);
+const currentContactStatus = computed(
+  () => currentContact.value?.availabilityStatus
+);
+
+const inbox = computed(() => props.stateInbox);
+
+const inboxName = computed(() => inbox.value?.name);
+
+const inboxIcon = computed(() => {
+  const { phoneNumber, channelType } = inbox.value;
+  return getInboxIconByType(channelType, phoneNumber);
+});
+
+const lastActivityAt = computed(() => {
+  const timestamp = props.conversation?.timestamp;
+  return timestamp ? shortTimestamp(dynamicTime(timestamp)) : '';
+});
+
+const showMessagePreviewWithoutMeta = computed(() => {
+  const { slaPolicyId, labels = [] } = props.conversation;
+  return !slaPolicyId && labels.length === 0;
+});
+</script>
+
+<template>
+  <div
+    class="flex w-full gap-3 px-3 py-4 transition-colors duration-300 ease-in-out rounded-xl"
+  >
+    <Avatar
+      :name="currentContactName"
+      :src="currentContactThumbnail"
+      :size="24"
+      :status="currentContactStatus"
+      rounded-full
+    />
+    <div class="flex flex-col w-full gap-1">
+      <div class="flex items-center justify-between h-6 gap-2">
+        <h4 class="text-base font-medium truncate text-n-slate-12">
+          {{ currentContactName }}
+        </h4>
+        <div class="flex items-center gap-2">
+          <CardPriorityIcon :priority="conversation.priority || null" />
+          <div
+            v-tooltip.top-start="inboxName"
+            class="flex items-center justify-center flex-shrink-0 rounded-full bg-n-alpha-2 size-5"
+          >
+            <Icon
+              :icon="inboxIcon"
+              class="flex-shrink-0 text-n-slate-11 size-3"
+            />
+          </div>
+          <span class="text-sm text-n-slate-10">
+            {{ lastActivityAt }}
+          </span>
+        </div>
+      </div>
+      <CardMessagePreview
+        v-if="showMessagePreviewWithoutMeta"
+        :conversation="conversation"
+      />
+      <CardMessagePreviewWithMeta
+        v-else
+        :conversation="conversation"
+        :account-labels="accountLabels"
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Conversation/ConversationCard/SLACardLabel.vue

@@ -0,0 +1,90 @@
+<script setup>
+import { ref, computed, onMounted, onUnmounted, watch } from 'vue';
+import { evaluateSLAStatus } from '@chatwoot/utils';
+
+const props = defineProps({
+  conversation: {
+    type: Object,
+    required: true,
+  },
+});
+
+const REFRESH_INTERVAL = 60000;
+
+const timer = ref(null);
+const slaStatus = ref({
+  threshold: null,
+  isSlaMissed: false,
+  type: null,
+  icon: null,
+});
+
+// TODO: Remove this once we update the helper from utils
+// https://github.com/chatwoot/utils/blob/main/src/sla.ts#L73
+const convertObjectCamelCaseToSnakeCase = object => {
+  return Object.keys(object).reduce((acc, key) => {
+    acc[key.replace(/([A-Z])/g, '_$1').toLowerCase()] = object[key];
+    return acc;
+  }, {});
+};
+
+const appliedSLA = computed(() => props.conversation?.appliedSla);
+const isSlaMissed = computed(() => slaStatus.value?.isSlaMissed);
+
+const slaStatusText = computed(() => {
+  return slaStatus.value?.type?.toUpperCase();
+});
+
+const updateSlaStatus = () => {
+  slaStatus.value = evaluateSLAStatus({
+    appliedSla: convertObjectCamelCaseToSnakeCase(appliedSLA.value),
+    chat: props.conversation,
+  });
+};
+
+const createTimer = () => {
+  timer.value = setTimeout(() => {
+    updateSlaStatus();
+    createTimer();
+  }, REFRESH_INTERVAL);
+};
+
+onMounted(() => {
+  updateSlaStatus();
+  createTimer();
+});
+
+onUnmounted(() => {
+  if (timer.value) {
+    clearTimeout(timer.value);
+  }
+});
+
+watch(() => props.conversation, updateSlaStatus);
+</script>
+
+<template>
+  <div class="flex items-center min-w-fit gap-0.5 h-6">
+    <div class="flex items-center justify-center size-4">
+      <svg
+        width="10"
+        height="13"
+        viewBox="0 0 10 13"
+        fill="none"
+        :class="isSlaMissed ? 'fill-n-ruby-10' : 'fill-n-slate-9'"
+        xmlns="http://www.w3.org/2000/svg"
+      >
+        <path
+          d="M4.55091 12.412C7.44524 12.412 9.37939 10.4571 9.37939 7.51446C9.37939 2.63072 5.21405 0.599854 2.36808 0.599854C1.81546 0.599854 1.45626 0.800176 1.45626 1.1801C1.45626 1.32516 1.52534 1.48404 1.64277 1.62219C2.27828 2.38204 2.92069 3.27314 2.93451 4.36455C2.93451 4.5925 2.9276 4.78592 2.76181 5.08295L3.05194 5.03459C2.81017 4.21949 2.18848 3.63234 1.5806 3.63234C1.32501 3.63234 1.15232 3.81884 1.15232 4.09514C1.15232 4.23331 1.19377 4.56488 1.19377 4.79974C1.19377 5.95332 0.26123 6.69935 0.26123 8.67495C0.26123 10.92 1.97434 12.412 4.55091 12.412ZM4.68906 10.8923C3.65982 10.8923 2.96905 10.2637 2.96905 9.33119C2.96905 8.3572 3.66672 8.01181 3.75652 7.38322C3.76344 7.32796 3.79107 7.31414 3.83251 7.34867C4.08809 7.57663 4.24697 7.85293 4.37822 8.1776C4.67525 7.77696 4.81341 6.9204 4.73051 6.0293C4.72361 5.97404 4.75814 5.94642 4.80649 5.96713C6.02916 6.53357 6.65085 7.74241 6.65085 8.82693C6.65085 9.92527 6.00844 10.8923 4.68906 10.8923Z"
+        />
+      </svg>
+    </div>
+
+    <span
+      class="text-sm truncate"
+      :class="isSlaMissed ? 'text-n-ruby-11' : 'text-n-slate-11'"
+    >
+      {{ `${slaStatusText}: ${slaStatus.threshold}` }}
+    </span>
+  </div>
+</template>

app/javascript/dashboard/components-next/CustomAttributes/CheckboxAttribute.vue

@@ -0,0 +1,46 @@
+<script setup>
+import { ref } from 'vue';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import Switch from 'dashboard/components-next/switch/Switch.vue';
+
+const props = defineProps({
+  attribute: {
+    type: Object,
+    required: true,
+  },
+  isEditingView: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['update', 'delete']);
+
+const attributeValue = ref(Boolean(props.attribute.value));
+
+const handleChange = value => {
+  emit('update', value);
+};
+</script>
+
+<template>
+  <div
+    class="flex items-center w-full gap-2"
+    :class="{
+      'justify-start': isEditingView,
+      'justify-end': !isEditingView,
+    }"
+  >
+    <Switch v-model="attributeValue" @change="handleChange" />
+    <Button
+      v-if="isEditingView"
+      variant="faded"
+      color="ruby"
+      icon="i-lucide-trash"
+      size="xs"
+      class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+      @click="emit('delete')"
+    />
+  </div>
+</template>

app/javascript/dashboard/components-next/CustomAttributes/DateAttribute.vue

@@ -0,0 +1,148 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { parseISO } from 'date-fns';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required } from '@vuelidate/validators';
+import Input from 'dashboard/components-next/input/Input.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  attribute: {
+    type: Object,
+    required: true,
+  },
+  isEditingView: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['update', 'delete']);
+
+const { t } = useI18n();
+
+const isEditingValue = ref(false);
+const editedValue = ref(props.attribute.value || '');
+
+const rules = {
+  editedValue: {
+    required,
+    isDate: value => new Date(value).toISOString(),
+  },
+};
+
+const v$ = useVuelidate(rules, { editedValue });
+
+const formattedDate = computed(() => {
+  return props.attribute.value
+    ? new Date(props.attribute.value).toLocaleDateString()
+    : t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.TRIGGER.INPUT');
+});
+
+const hasError = computed(() => v$.value.$errors.length > 0);
+
+const defaultDateValue = computed({
+  get() {
+    const existingDate = editedValue.value ?? props.attribute.value;
+    if (existingDate) return new Date(existingDate).toISOString().slice(0, 10);
+    return isEditingValue.value && !hasError.value
+      ? new Date().toISOString().slice(0, 10)
+      : '';
+  },
+  set(value) {
+    editedValue.value = value ? new Date(value).toISOString() : value;
+  },
+});
+
+const toggleEditValue = value => {
+  isEditingValue.value =
+    typeof value === 'boolean' ? value : !isEditingValue.value;
+
+  if (isEditingValue.value && !editedValue.value) {
+    v$.value.$reset();
+    editedValue.value = new Date().toISOString();
+  }
+};
+
+const handleInputUpdate = async () => {
+  const isValid = await v$.value.$validate();
+  if (!isValid) return;
+
+  emit('update', parseISO(editedValue.value));
+  isEditingValue.value = false;
+};
+</script>
+
+<template>
+  <div
+    class="flex items-center w-full min-w-0 gap-2"
+    :class="{
+      'justify-start': isEditingView,
+      'justify-end': !isEditingView,
+    }"
+  >
+    <span
+      v-if="!isEditingValue"
+      class="min-w-0 text-sm"
+      :class="{
+        'cursor-pointer text-n-slate-11 hover:text-n-slate-12 py-2 select-none font-medium':
+          !isEditingView,
+        'text-n-slate-12 truncate flex-1': isEditingView,
+      }"
+      @click="toggleEditValue(!isEditingView)"
+    >
+      {{ formattedDate }}
+    </span>
+
+    <div
+      v-if="isEditingView && !isEditingValue"
+      class="flex items-center gap-1"
+    >
+      <Button
+        variant="faded"
+        color="slate"
+        icon="i-lucide-pencil"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="toggleEditValue(true)"
+      />
+      <Button
+        variant="faded"
+        color="ruby"
+        icon="i-lucide-trash"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="emit('delete')"
+      />
+    </div>
+
+    <div
+      v-if="isEditingValue"
+      v-on-clickaway="() => toggleEditValue(false)"
+      class="flex items-center w-full"
+    >
+      <Input
+        v-model="defaultDateValue"
+        type="date"
+        class="w-full [&>p]:absolute [&>p]:mt-0.5 [&>p]:top-8 ltr:[&>p]:left-0 rtl:[&>p]:right-0"
+        :message="
+          hasError
+            ? t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.VALIDATIONS.INVALID_DATE')
+            : ''
+        "
+        :message-type="hasError ? 'error' : 'info'"
+        autofocus
+        custom-input-class="h-8 ltr:rounded-r-none rtl:rounded-l-none"
+        @keyup.enter="handleInputUpdate"
+      />
+      <Button
+        icon="i-lucide-check"
+        :color="hasError ? 'ruby' : 'blue'"
+        size="sm"
+        class="flex-shrink-0 ltr:rounded-l-none rtl:rounded-r-none"
+        @click="handleInputUpdate"
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/CustomAttributes/ListAttribute.vue

@@ -0,0 +1,100 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useToggle } from '@vueuse/core';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  attribute: {
+    type: Object,
+    required: true,
+  },
+  isEditingView: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['update', 'delete']);
+
+const { t } = useI18n();
+
+const [showAttributeListDropdown, toggleAttributeListDropdown] = useToggle();
+
+const attributeListMenuItems = computed(() => {
+  return (
+    props.attribute.attributeValues?.map(value => ({
+      label: value,
+      value,
+      action: 'select',
+      isSelected: value === props.attribute.value,
+    })) || []
+  );
+});
+
+const handleAttributeAction = async action => {
+  emit('update', action.value);
+  toggleAttributeListDropdown(false);
+};
+</script>
+
+<template>
+  <div
+    class="flex items-center w-full min-w-0 gap-2"
+    :class="{
+      'justify-start': isEditingView,
+      'justify-end': !isEditingView,
+    }"
+  >
+    <div
+      v-on-clickaway="() => toggleAttributeListDropdown(false)"
+      class="relative flex items-center"
+    >
+      <span
+        class="min-w-0 text-sm"
+        :class="{
+          'cursor-pointer text-n-slate-11 hover:text-n-slate-12 py-2 select-none font-medium':
+            !isEditingView,
+          'text-n-slate-12 truncate flex-1': isEditingView,
+        }"
+        @click="toggleAttributeListDropdown(!props.isEditingView)"
+      >
+        {{
+          attribute.value ||
+          t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.TRIGGER.SELECT')
+        }}
+      </span>
+      <DropdownMenu
+        v-if="showAttributeListDropdown"
+        :menu-items="attributeListMenuItems"
+        show-search
+        class="w-48 mt-2 top-full"
+        :class="{
+          'ltr:right-0 rtl:left-0': !isEditingView,
+          'ltr:left-0 rtl:right-0': isEditingView,
+        }"
+        @action="handleAttributeAction($event)"
+      />
+    </div>
+
+    <div v-if="isEditingView" class="flex items-center gap-1">
+      <Button
+        variant="faded"
+        color="slate"
+        icon="i-lucide-pencil"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="toggleAttributeListDropdown()"
+      />
+      <Button
+        variant="faded"
+        color="ruby"
+        icon="i-lucide-trash"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="emit('delete')"
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/CustomAttributes/OtherAttribute.vue

@@ -0,0 +1,202 @@
+<!-- Attribute type "Text, URL, Number" -->
+<script setup>
+import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required } from '@vuelidate/validators';
+import { isValidURL } from 'dashboard/helper/URLHelper.js';
+import { getRegexp } from 'shared/helpers/Validators';
+
+import Input from 'dashboard/components-next/input/Input.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  attribute: {
+    type: Object,
+    required: true,
+  },
+  isEditingView: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['update', 'delete']);
+
+const { t } = useI18n();
+const isEditingValue = ref(false);
+const editedValue = ref(props.attribute.value || '');
+
+const isAttributeTypeLink = computed(
+  () => props.attribute.attributeDisplayType === 'link'
+);
+
+const isAttributeTypeText = computed(
+  () => props.attribute.attributeDisplayType === 'text'
+);
+
+const isAttributeTypeNumber = computed(
+  () => props.attribute.attributeDisplayType === 'number'
+);
+
+const rules = computed(() => ({
+  editedValue: {
+    required,
+    ...(isAttributeTypeLink.value && {
+      url: value => !value || isValidURL(value),
+    }),
+    ...(isAttributeTypeText.value &&
+      props.attribute.regexPattern && {
+        regexValidation: value => {
+          if (!value) return true;
+          return getRegexp(props.attribute.regexPattern).test(value);
+        },
+      }),
+  },
+}));
+
+const v$ = useVuelidate(rules, { editedValue });
+
+const hasError = computed(() => v$.value.$error);
+
+const attributeErrorMessage = computed(() => {
+  if (!hasError.value) return '';
+
+  if (isAttributeTypeLink.value && v$.value.editedValue.url?.$invalid) {
+    return t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.VALIDATIONS.INVALID_URL');
+  }
+
+  if (
+    isAttributeTypeText.value &&
+    props.attribute.regexPattern &&
+    v$.value.editedValue.regexValidation?.$invalid
+  ) {
+    return (
+      props.attribute.regexCue ||
+      t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.VALIDATIONS.INVALID_INPUT')
+    );
+  }
+
+  if (isAttributeTypeNumber.value && v$.value.editedValue.required?.$invalid) {
+    return t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.VALIDATIONS.INVALID_NUMBER');
+  }
+
+  return t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.VALIDATIONS.REQUIRED');
+});
+
+const getInputType = computed(() => {
+  switch (props.attribute.attributeDisplayType) {
+    case 'link':
+      return 'url';
+    case 'number':
+      return 'number';
+    default:
+      return 'text';
+  }
+});
+
+const toggleEditValue = value => {
+  isEditingValue.value =
+    typeof value === 'boolean' ? value : !isEditingValue.value;
+  if (isEditingValue.value) {
+    v$.value.$reset();
+    editedValue.value = props.attribute.value || '';
+  }
+};
+
+const handleInputUpdate = async () => {
+  const isValid = await v$.value.$validate();
+  if (!isValid) return;
+
+  emit('update', editedValue.value);
+  toggleEditValue(false);
+};
+</script>
+
+<template>
+  <div
+    class="flex items-center w-full min-w-0 gap-2"
+    :class="{
+      'justify-start': isEditingView,
+      'justify-end': !isEditingView,
+    }"
+  >
+    <span
+      v-if="!isEditingValue"
+      class="min-w-0 text-sm"
+      :class="{
+        'cursor-pointer text-n-slate-11 hover:text-n-slate-12 py-2 select-none font-medium':
+          !isEditingView,
+        'text-n-slate-12 truncate flex-1':
+          isEditingView && !isAttributeTypeLink,
+        'truncate flex-1 hover:text-n-brand text-n-blue-text':
+          isEditingView && isAttributeTypeLink,
+      }"
+      @click="toggleEditValue(!isEditingView)"
+    >
+      <a
+        v-if="isAttributeTypeLink && attribute.value && isEditingView"
+        :href="attribute.value"
+        target="_blank"
+        rel="noopener noreferrer"
+        class="hover:underline"
+        @click.stop
+      >
+        {{ attribute.value }}
+      </a>
+      <template v-else>
+        {{
+          attribute.value ||
+          t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.TRIGGER.INPUT')
+        }}
+      </template>
+    </span>
+
+    <div
+      v-if="isEditingView && !isEditingValue"
+      class="flex items-center gap-1"
+    >
+      <Button
+        variant="faded"
+        color="slate"
+        icon="i-lucide-pencil"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="toggleEditValue(true)"
+      />
+      <Button
+        variant="faded"
+        color="ruby"
+        icon="i-lucide-trash"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="emit('delete')"
+      />
+    </div>
+
+    <div
+      v-if="isEditingValue"
+      v-on-clickaway="() => toggleEditValue(false)"
+      class="flex items-center w-full"
+    >
+      <Input
+        v-model="editedValue"
+        :placeholder="t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.TRIGGER.INPUT')"
+        :type="getInputType"
+        class="w-full [&>p]:absolute [&>p]:mt-0.5 [&>p]:top-8 ltr:[&>p]:left-0 rtl:[&>p]:right-0"
+        autofocus
+        :message="attributeErrorMessage"
+        :message-type="hasError ? 'error' : 'info'"
+        custom-input-class="h-8 ltr:rounded-r-none rtl:rounded-l-none"
+        @keyup.enter="handleInputUpdate"
+      />
+      <Button
+        icon="i-lucide-check"
+        :color="hasError ? 'ruby' : 'blue'"
+        size="sm"
+        class="flex-shrink-0 ltr:rounded-l-none rtl:rounded-r-none"
+        @click="handleInputUpdate"
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/CustomAttributes/story/CustomAttributes.story.vue

@@ -0,0 +1,83 @@
+<script setup>
+import Attributes from './fixtures';
+
+import OtherAttribute from '../OtherAttribute.vue';
+import ListAttribute from '../ListAttribute.vue';
+import DateAttribute from '../DateAttribute.vue';
+import CheckboxAttribute from '../CheckboxAttribute.vue';
+
+const componentMap = {
+  list: ListAttribute,
+  checkbox: CheckboxAttribute,
+  date: DateAttribute,
+  default: OtherAttribute,
+};
+
+const getCurrentComponent = type => {
+  return componentMap[type] || componentMap.default;
+};
+
+const handleUpdate = (type, value) => {
+  console.log(`${type} updated:`, value);
+};
+
+const handleDelete = type => {
+  console.log(`${type} deleted`);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/CustomAttributes"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Create View">
+      <div class="flex flex-col gap-4 p-4 border rounded-lg border-n-strong">
+        <div
+          v-for="attribute in Attributes"
+          :key="attribute.attributeKey"
+          class="grid grid-cols-[140px,1fr] group-hover/attribute items-center gap-1 min-h-10"
+        >
+          <div class="flex items-center justify-between truncate">
+            <span class="text-sm font-medium text-n-slate-12">
+              {{ attribute.attributeDisplayName }}
+            </span>
+          </div>
+          <component
+            :is="getCurrentComponent(attribute.attributeDisplayType)"
+            :attribute="attribute"
+            @update="
+              value => handleUpdate(attribute.attributeDisplayType, value)
+            "
+            @delete="() => handleDelete(attribute.attributeDisplayType)"
+          />
+        </div>
+      </div>
+    </Variant>
+
+    <Variant title="Saved View">
+      <div class="flex flex-col gap-4 p-4 border rounded-lg border-n-strong">
+        <div
+          v-for="attribute in Attributes"
+          :key="attribute.attributeKey"
+          class="grid grid-cols-[140px,1fr] group-hover/attribute items-center gap-1 min-h-10"
+        >
+          <div class="flex items-center justify-between truncate">
+            <span class="text-sm font-medium text-n-slate-12">
+              {{ attribute.attributeDisplayName }}
+            </span>
+          </div>
+          <component
+            :is="getCurrentComponent(attribute.attributeDisplayType)"
+            :attribute="attribute"
+            is-editing-view
+            @update="
+              value => handleUpdate(attribute.attributeDisplayType, value)
+            "
+            @delete="() => handleDelete(attribute.attributeDisplayType)"
+          />
+        </div>
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/CustomAttributes/story/fixtures.js

@@ -0,0 +1,39 @@
+export default [
+  {
+    attributeKey: 'textContact',
+    attributeDisplayName: 'Text Input',
+    attributeDisplayType: 'text',
+    value: 'Sample text value',
+  },
+  {
+    attributeKey: 'linkContact',
+    attributeDisplayName: 'URL Input',
+    attributeDisplayType: 'link',
+    value: 'https://www.chatwoot.com',
+  },
+  {
+    attributeKey: 'numberContact',
+    attributeDisplayName: 'Number Input',
+    attributeDisplayType: 'number',
+    value: '42',
+  },
+  {
+    attributeKey: 'listContact',
+    attributeDisplayName: 'List Input',
+    attributeDisplayType: 'list',
+    value: 'Option 2',
+    attributeValues: ['Option 1', 'Option 2', 'Option 3'],
+  },
+  {
+    attributeKey: 'dateContact',
+    attributeDisplayName: 'Date Input',
+    attributeDisplayType: 'date',
+    value: '2024-03-25T00:00:00.000Z',
+  },
+  {
+    attributeKey: 'checkboxContact',
+    attributeDisplayName: 'Checkbox Input',
+    attributeDisplayType: 'checkbox',
+    value: true,
+  },
+];

app/javascript/dashboard/components-next/Editor/Editor.vue

@@ -0,0 +1,173 @@
+<script setup>
+import { computed, ref, watch } from 'vue';
+
+import WootEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
+
+const props = defineProps({
+  modelValue: {
+    type: String,
+    default: '',
+  },
+  label: {
+    type: String,
+    default: '',
+  },
+  placeholder: {
+    type: String,
+    default: '',
+  },
+  focusOnMount: {
+    type: Boolean,
+    default: false,
+  },
+  maxLength: {
+    type: Number,
+    default: 200,
+  },
+  showCharacterCount: {
+    type: Boolean,
+    default: true,
+  },
+  disabled: {
+    type: Boolean,
+    default: false,
+  },
+  message: {
+    type: String,
+    default: '',
+  },
+  messageType: {
+    type: String,
+    default: 'info',
+    validator: value => ['info', 'error', 'success'].includes(value),
+  },
+});
+
+const emit = defineEmits(['update:modelValue']);
+
+const isFocused = ref(false);
+
+const characterCount = computed(() => props.modelValue.length);
+
+const messageClass = computed(() => {
+  switch (props.messageType) {
+    case 'error':
+      return 'text-n-ruby-9 dark:text-n-ruby-9';
+    case 'success':
+      return 'text-green-500 dark:text-green-400';
+    default:
+      return 'text-n-slate-11 dark:text-n-slate-11';
+  }
+});
+
+const handleInput = value => {
+  if (!props.disabled) {
+    emit('update:modelValue', value);
+  }
+};
+
+const handleFocus = () => {
+  if (!props.disabled) {
+    isFocused.value = true;
+  }
+};
+
+const handleBlur = () => {
+  if (!props.disabled) {
+    isFocused.value = false;
+  }
+};
+
+watch(
+  () => props.modelValue,
+  newValue => {
+    if (props.maxLength && props.showCharacterCount) {
+      if (characterCount.value >= props.maxLength) {
+        emit('update:modelValue', newValue.slice(0, props.maxLength));
+      }
+    }
+  }
+);
+</script>
+
+<template>
+  <div class="flex flex-col min-w-0 gap-1">
+    <label v-if="label" class="mb-0.5 text-sm font-medium text-n-slate-12">
+      {{ label }}
+    </label>
+    <div
+      class="flex flex-col w-full gap-2 px-3 py-3 transition-all duration-500 ease-in-out border rounded-lg editor-wrapper bg-n-alpha-black2"
+      :class="[
+        {
+          'cursor-not-allowed opacity-50 pointer-events-none !bg-n-alpha-black2 disabled:border-n-weak dark:disabled:border-n-weak':
+            disabled,
+          'border-n-brand dark:border-n-brand': isFocused,
+          'hover:border-n-slate-6 dark:hover:border-n-slate-6 border-n-weak dark:border-n-weak':
+            !isFocused && messageType !== 'error',
+          'border-n-ruby-8 dark:border-n-ruby-8 hover:border-n-ruby-9 dark:hover:border-n-ruby-9':
+            messageType === 'error' && !isFocused,
+        },
+      ]"
+    >
+      <WootEditor
+        :model-value="modelValue"
+        :placeholder="placeholder"
+        :focus-on-mount="focusOnMount"
+        :disabled="disabled"
+        @input="handleInput"
+        @focus="handleFocus"
+        @blur="handleBlur"
+      />
+      <div
+        v-if="showCharacterCount"
+        class="flex items-center justify-end h-4 ltr:right-3 rtl:left-3"
+      >
+        <span class="text-xs tabular-nums text-n-slate-10">
+          {{ characterCount }} / {{ maxLength }}
+        </span>
+      </div>
+    </div>
+    <p
+      v-if="message"
+      class="min-w-0 mt-1 mb-0 text-xs truncate transition-all duration-500 ease-in-out"
+      :class="messageClass"
+    >
+      {{ message }}
+    </p>
+  </div>
+</template>
+
+<style lang="scss" scoped>
+.editor-wrapper {
+  ::v-deep {
+    .ProseMirror-menubar-wrapper {
+      @apply gap-2 !important;
+
+      .ProseMirror-menubar {
+        @apply bg-transparent dark:bg-transparent w-fit left-1 pt-0 h-5  !important;
+
+        .ProseMirror-menuitem {
+          @apply h-5 !important;
+        }
+
+        .ProseMirror-icon {
+          @apply p-1 w-3 h-3 text-n-slate-12 dark:text-n-slate-12 !important;
+        }
+      }
+      .ProseMirror.ProseMirror-woot-style {
+        p {
+          @apply first:mt-0 !important;
+        }
+
+        .empty-node {
+          @apply m-0 !important;
+
+          &::before {
+            @apply text-n-slate-11 dark:text-n-slate-11 !important;
+          }
+        }
+      }
+    }
+  }
+}
+</style>

app/javascript/dashboard/components-next/EmptyStateLayout.vue

@@ -13,7 +13,7 @@ defineProps({
 
 <template>
   <section
-    class="relative flex flex-col items-center justify-center w-full h-full min-h-screen p-4 overflow-hidden"
+    class="relative flex flex-col items-center justify-center w-full h-full overflow-hidden"
   >
     <div
       class="relative w-full max-w-[940px] mx-auto overflow-hidden h-full max-h-[448px]"
@@ -24,17 +24,17 @@ defineProps({
         <slot name="empty-state-item" />
       </div>
       <div
-        class="absolute inset-x-0 bottom-0 flex flex-col items-center justify-end w-full h-full pb-9 bg-gradient-to-t from-white dark:from-slate-900 to-transparent font-interDisplay"
+        class="absolute inset-x-0 bottom-0 flex flex-col items-center justify-end w-full h-full pb-20 bg-gradient-to-t from-n-background from-25% dark:from-n-background to-transparent"
       >
         <div class="flex flex-col items-center justify-center gap-6">
-          <div class="flex flex-col items-center justify-center gap-2">
+          <div class="flex flex-col items-center justify-center gap-3">
             <h2
-              class="text-3xl font-medium text-center text-slate-900 dark:text-white"
+              class="text-3xl font-medium text-center text-slate-900 dark:text-white font-interDisplay"
             >
               {{ title }}
             </h2>
             <p
-              class="max-w-lg text-base text-center text-slate-600 dark:text-slate-300"
+              class="max-w-xl text-base text-center text-slate-600 dark:text-slate-300 font-interDisplay tracking-[0.3px]"
             >
               {{ subtitle }}
             </p>

app/javascript/dashboard/components-next/HelpCenter/ArticleCard/ArticleCard.story.vue

@@ -3,30 +3,60 @@ import ArticleCard from './ArticleCard.vue';
 
 const articles = [
   {
+    id: 1,
     title: "How to get an SSL certificate for your Help Center's custom domain",
     status: 'draft',
-    updatedAt: '2 days ago',
-    author: 'Michael',
-    category: '⚡️ Marketing',
+    updatedAt: 1729048936,
+    author: {
+      name: 'John',
+      thumbnail: 'https://i.pravatar.cc/300',
+    },
+    category: {
+      title: 'Marketing',
+      slug: 'marketing',
+      icon: '📈',
+    },
     views: 400,
   },
   {
+    id: 2,
     title: 'Setting up your first Help Center portal',
     status: '',
-    updatedAt: '1 week ago',
-    author: 'John',
-    category: '🛠️ Development',
+    updatedAt: 1729048936,
+    author: {
+      name: 'John',
+      thumbnail: 'https://i.pravatar.cc/300',
+    },
+    category: {
+      title: 'Development',
+      slug: 'development',
+      icon: '🛠️',
+    },
     views: 1400,
   },
   {
+    id: 3,
     title: 'Best practices for organizing your Help Center content',
     status: 'archived',
-    updatedAt: '3 days ago',
-    author: 'Fernando',
-    category: '💰 Finance',
+    updatedAt: 1729048936,
+    author: {
+      name: 'Fernando',
+      thumbnail: 'https://i.pravatar.cc/300',
+    },
+    category: {
+      title: 'Finance',
+      slug: 'finance',
+      icon: '💰',
+    },
     views: 4300,
   },
 ];
+
+const category = {
+  name: 'Marketing',
+  slug: 'marketing',
+  icon: '📈',
+};
 </script>
 
 <!-- eslint-disable vue/no-bare-strings-in-template -->
@@ -43,10 +73,11 @@ const articles = [
         class="px-20 py-4 bg-white dark:bg-slate-900"
       >
         <ArticleCard
+          :id="article.id"
           :title="article.title"
           :status="article.status"
           :author="article.author"
-          :category="article.category"
+          :category="category"
           :views="article.views"
           :updated-at="article.updatedAt"
         />

app/javascript/dashboard/components-next/HelpCenter/ArticleCard/ArticleCard.vue

@@ -1,13 +1,25 @@
 <script setup>
-import { computed, ref } from 'vue';
-import { OnClickOutside } from '@vueuse/components';
+import { computed } from 'vue';
+import { useToggle } from '@vueuse/core';
+import { useI18n } from 'vue-i18n';
+import { dynamicTime } from 'shared/helpers/timeHelper';
+import {
+  ARTICLE_MENU_ITEMS,
+  ARTICLE_MENU_OPTIONS,
+  ARTICLE_STATUSES,
+} from 'dashboard/helper/portalHelper';
 
+import Icon from 'dashboard/components-next/icon/Icon.vue';
 import CardLayout from 'dashboard/components-next/CardLayout.vue';
 import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
-import FluentIcon from 'shared/components/FluentIcon/DashboardIcon.vue';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
 
 const props = defineProps({
+  id: {
+    type: Number,
+    required: true,
+  },
   title: {
     type: String,
     required: true,
@@ -17,11 +29,11 @@ const props = defineProps({
     required: true,
   },
   author: {
-    type: String,
-    required: true,
+    type: Object,
+    default: null,
   },
   category: {
-    type: String,
+    type: Object,
     required: true,
   },
   views: {
@@ -29,114 +41,155 @@ const props = defineProps({
     required: true,
   },
   updatedAt: {
-    type: String,
+    type: Number,
     required: true,
   },
 });
 
-const isOpen = ref(false);
+const emit = defineEmits(['openArticle', 'articleAction']);
 
-const menuItems = computed(() => {
-  const baseItems = [{ label: 'Delete', action: 'delete', icon: 'delete' }];
-  const menuOptions = {
-    archived: [
-      { label: 'Publish', action: 'publish', icon: 'checkmark' },
-      { label: 'Draft', action: 'draft', icon: 'draft' },
-    ],
-    draft: [
-      { label: 'Publish', action: 'publish', icon: 'checkmark' },
-      { label: 'Archive', action: 'archive', icon: 'archive' },
-    ],
-    '': [
-      // Empty string represents published status
-      { label: 'Draft', action: 'draft', icon: 'draft' },
-      { label: 'Archive', action: 'archive', icon: 'archive' },
-    ],
-  };
-  return [...(menuOptions[props.status] || menuOptions['']), ...baseItems];
+const { t } = useI18n();
+
+const [showActionsDropdown, toggleDropdown] = useToggle();
+
+const articleMenuItems = computed(() => {
+  const commonItems = Object.entries(ARTICLE_MENU_ITEMS).reduce(
+    (acc, [key, item]) => {
+      acc[key] = { ...item, label: t(item.label) };
+      return acc;
+    },
+    {}
+  );
+
+  const statusItems = (
+    ARTICLE_MENU_OPTIONS[props.status] ||
+    ARTICLE_MENU_OPTIONS[ARTICLE_STATUSES.PUBLISHED]
+  ).map(key => commonItems[key]);
+
+  return [...statusItems, commonItems.delete];
 });
 
 const statusTextColor = computed(() => {
   switch (props.status) {
     case 'archived':
-      return '!text-slate-600 dark:!text-slate-200';
+      return 'text-n-slate-12';
     case 'draft':
-      return '!text-amber-700 dark:!text-amber-400';
+      return 'text-n-amber-11';
     default:
-      return '!text-teal-700 dark:!text-teal-400';
+      return 'text-n-teal-11';
   }
 });
 
 const statusText = computed(() => {
   switch (props.status) {
     case 'archived':
-      return 'Archived';
+      return t('HELP_CENTER.ARTICLES_PAGE.ARTICLE_CARD.CARD.STATUS.ARCHIVED');
     case 'draft':
-      return 'Draft';
+      return t('HELP_CENTER.ARTICLES_PAGE.ARTICLE_CARD.CARD.STATUS.DRAFT');
     default:
-      return 'Published';
+      return t('HELP_CENTER.ARTICLES_PAGE.ARTICLE_CARD.CARD.STATUS.PUBLISHED');
   }
 });
 
-const handleAction = () => {
-  isOpen.value = false;
+const categoryName = computed(() => {
+  if (props.category?.slug) {
+    return `${props.category.icon} ${props.category.name}`;
+  }
+  return t(
+    'HELP_CENTER.ARTICLES_PAGE.ARTICLE_CARD.CARD.CATEGORY.UNCATEGORISED'
+  );
+});
+
+const authorName = computed(() => {
+  return props.author?.name || props.author?.availableName || '';
+});
+
+const authorThumbnailSrc = computed(() => {
+  return props.author?.thumbnail;
+});
+
+const lastUpdatedAt = computed(() => {
+  return dynamicTime(props.updatedAt);
+});
+
+const handleArticleAction = ({ action, value }) => {
+  toggleDropdown(false);
+  emit('articleAction', { action, value, id: props.id });
+};
+
+const handleClick = id => {
+  emit('openArticle', id);
 };
 </script>
 
-<!-- TODO: Add i18n -->
-<!-- eslint-disable vue/no-bare-strings-in-template -->
 <template>
   <CardLayout>
-    <template #header>
-      <div class="flex justify-between gap-1">
-        <span class="text-base text-slate-900 dark:text-slate-50 line-clamp-1">
-          {{ title }}
+    <div class="flex justify-between w-full gap-1">
+      <span
+        class="text-base cursor-pointer hover:underline underline-offset-2 hover:text-n-blue-text text-n-slate-12 line-clamp-1"
+        @click="handleClick(id)"
+      >
+        {{ title }}
+      </span>
+      <div class="flex items-center gap-2">
+        <span
+          class="text-xs font-medium inline-flex items-center h-6 px-2 py-0.5 rounded-md bg-n-alpha-2"
+          :class="statusTextColor"
+        >
+          {{ statusText }}
         </span>
-        <div class="relative group">
+        <div
+          v-on-clickaway="() => toggleDropdown(false)"
+          class="relative flex items-center group"
+        >
           <Button
-            variant="ghost"
-            size="sm"
-            class="text-xs bg-slate-50 !font-normal group-hover:bg-slate-100/50 dark:group-hover:bg-slate-700/50 !h-6 dark:bg-slate-800 rounded-md border-0 !px-2 !py-0.5"
-            :label="statusText"
-            :class="statusTextColor"
-            @click="isOpen = !isOpen"
+            icon="i-lucide-ellipsis-vertical"
+            color="slate"
+            size="xs"
+            class="rounded-md group-hover:bg-n-alpha-2"
+            @click="toggleDropdown()"
+          />
+          <DropdownMenu
+            v-if="showActionsDropdown"
+            :menu-items="articleMenuItems"
+            class="mt-1 ltr:right-0 rtl:left-0 xl:ltr:left-0 xl:rtl:right-0 top-full"
+            @action="handleArticleAction($event)"
           />
-          <OnClickOutside @trigger="isOpen = false">
-            <DropdownMenu
-              v-if="isOpen"
-              :menu-items="menuItems"
-              class="right-0 mt-2 xl:left-0 top-full"
-              @action="handleAction"
-            />
-          </OnClickOutside>
         </div>
       </div>
-    </template>
-    <template #footer>
-      <div class="flex items-center justify-between gap-4">
-        <div class="flex items-center gap-4">
-          <div class="flex items-center gap-1">
-            <div class="w-4 h-4 rounded-full bg-slate-100 dark:bg-slate-700" />
-            <span class="text-sm text-slate-500 dark:text-slate-400">
-              {{ author }}
-            </span>
-          </div>
-          <span
-            class="block text-sm whitespace-nowrap text-slate-500 dark:text-slate-400"
-          >
-            {{ category }}
+    </div>
+    <div class="flex items-center justify-between w-full gap-4">
+      <div class="flex items-center gap-4">
+        <div class="flex items-center gap-1">
+          <Avatar
+            :name="authorName"
+            :src="authorThumbnailSrc"
+            :size="16"
+            rounded-full
+          />
+          <span class="text-sm truncate text-n-slate-11">
+            {{ authorName || '-' }}
           </span>
-          <div
-            class="inline-flex items-center gap-1 text-slate-500 dark:text-slate-400 whitespace-nowrap"
-          >
-            <FluentIcon icon="eye-show" size="18" />
-            <span class="text-sm"> {{ views }} views </span>
-          </div>
         </div>
-        <span class="text-sm text-slate-600 dark:text-slate-400 line-clamp-1">
-          {{ updatedAt }}
+        <span class="block text-sm whitespace-nowrap text-n-slate-11">
+          {{ categoryName }}
         </span>
+        <div
+          class="inline-flex items-center gap-1 text-n-slate-11 whitespace-nowrap"
+        >
+          <Icon icon="i-lucide-eye" class="size-4" />
+          <span class="text-sm">
+            {{
+              t('HELP_CENTER.ARTICLES_PAGE.ARTICLE_CARD.CARD.VIEWS', {
+                count: views,
+              })
+            }}
+          </span>
+        </div>
       </div>
-    </template>
+      <span class="text-sm text-n-slate-11 line-clamp-1">
+        {{ lastUpdatedAt }}
+      </span>
+    </div>
   </CardLayout>
 </template>

app/javascript/dashboard/components-next/HelpCenter/CategoryCard/CategoryCard.story.vue

@@ -2,17 +2,21 @@
 import CategoryCard from './CategoryCard.vue';
 const categories = [
   {
-    id: 'getting-started',
-    title: '🚀 Getting started',
+    id: 1,
+    title: 'Getting started',
     description:
       'Learn how to use Chatwoot effectively and make the most of its features to enhance customer support and engagement.',
-    articlesCount: '5',
+    articlesCount: 5,
+    slug: 'getting-started',
+    icon: '🚀',
   },
   {
-    id: 'marketing',
-    title: '📈 Marketing',
+    id: 2,
+    title: 'Marketing',
     description: '',
-    articlesCount: '4',
+    articlesCount: 4,
+    slug: 'marketing',
+    icon: '📈',
   },
 ];
 </script>
@@ -31,9 +35,12 @@ const categories = [
         class="px-20 py-4 bg-white dark:bg-slate-900"
       >
         <CategoryCard
+          :id="category.id"
+          :slug="category.slug"
           :title="category.title"
           :description="category.description"
           :articles-count="category.articlesCount"
+          :icon="category.icon"
         />
       </div>
     </Variant>

app/javascript/dashboard/components-next/HelpCenter/CategoryCard/CategoryCard.vue

@@ -1,6 +1,7 @@
 <script setup>
-import { ref, computed } from 'vue';
-import { OnClickOutside } from '@vueuse/components';
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useToggle } from '@vueuse/core';
 
 import CardLayout from 'dashboard/components-next/CardLayout.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
@@ -8,14 +9,14 @@ import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.v
 
 const props = defineProps({
   id: {
-    type: String,
+    type: Number,
     required: true,
   },
   title: {
     type: String,
     required: true,
   },
-  articlesCount: {
+  icon: {
     type: String,
     required: true,
   },
@@ -23,25 +24,41 @@ const props = defineProps({
     type: String,
     required: true,
   },
+  articlesCount: {
+    type: Number,
+    required: true,
+  },
+  slug: {
+    type: String,
+    required: true,
+  },
 });
 
-const emit = defineEmits(['click']);
+const emit = defineEmits(['click', 'action']);
 
-const isOpen = ref(false);
+const { t } = useI18n();
 
-const menuItems = [
+const [showActionsDropdown, toggleDropdown] = useToggle();
+
+const categoryMenuItems = [
   {
     label: 'Edit',
     action: 'edit',
-    icon: 'edit',
+    value: 'edit',
+    icon: 'i-lucide-pencil',
   },
   {
     label: 'Delete',
     action: 'delete',
-    icon: 'delete',
+    value: 'delete',
+    icon: 'i-lucide-trash',
   },
 ];
 
+const categoryTitleWithIcon = computed(() => {
+  return `${props.icon} ${props.title}`;
+});
+
 const description = computed(() => {
   return props.description ? props.description : 'No description added';
 });
@@ -50,66 +67,67 @@ const hasDescription = computed(() => {
   return props.description.length > 0;
 });
 
-const handleClick = id => {
-  emit('click', id);
+const handleClick = slug => {
+  emit('click', slug);
 };
 
-// eslint-disable-next-line no-unused-vars
-const handleAction = action => {
-  // TODO: Implement action
+const handleAction = ({ action, value }) => {
+  emit('action', { action, value, id: props.id });
+  toggleDropdown(false);
 };
 </script>
 
-<!-- TODO: Add i18n -->
-<!-- eslint-disable vue/no-bare-strings-in-template -->
 <template>
-  <CardLayout @click="handleClick(id)">
-    <template #header>
-      <div class="flex gap-2">
-        <div class="flex justify-between w-full">
-          <div class="flex items-center justify-start gap-2">
-            <span
-              class="text-base cursor-pointer group-hover/cardLayout:underline text-slate-900 dark:text-slate-50 line-clamp-1"
-            >
-              {{ title }}
-            </span>
-            <span
-              class="inline-flex items-center justify-center h-6 px-2 py-1 text-xs text-center border rounded-lg text-slate-500 w-fit border-slate-200 dark:border-slate-800 dark:text-slate-400"
-            >
-              {{ articlesCount }} articles
-            </span>
-          </div>
-          <div class="relative group" @click.stop>
-            <Button
-              variant="ghost"
-              size="icon"
-              icon="more-vertical"
-              class="w-8 z-60 group-hover:bg-slate-100 dark:group-hover:bg-slate-800"
-              @click="isOpen = !isOpen"
-            />
-            <OnClickOutside @trigger="isOpen = false">
-              <DropdownMenu
-                v-if="isOpen"
-                :menu-items="menuItems"
-                class="right-0 mt-1 xl:left-0 top-full z-60"
-                @action="handleAction"
-              />
-            </OnClickOutside>
-          </div>
+  <CardLayout>
+    <div class="flex w-full gap-2">
+      <div class="flex justify-between w-full gap-2">
+        <div class="flex items-center justify-start w-full min-w-0 gap-2">
+          <span
+            class="text-base truncate cursor-pointer hover:underline underline-offset-2 hover:text-n-blue-text text-n-slate-12"
+            @click="handleClick(slug)"
+          >
+            {{ categoryTitleWithIcon }}
+          </span>
+          <span
+            class="inline-flex items-center justify-center h-6 px-2 py-1 text-xs text-center border rounded-lg bg-n-slate-1 whitespace-nowrap shrink-0 text-n-slate-11 border-n-slate-4"
+          >
+            {{
+              t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_CARD.ARTICLES_COUNT', {
+                count: articlesCount,
+              })
+            }}
+          </span>
+        </div>
+        <div
+          v-on-clickaway="() => toggleDropdown(false)"
+          class="relative group"
+        >
+          <Button
+            icon="i-lucide-ellipsis-vertical"
+            color="slate"
+            size="xs"
+            variant="ghost"
+            class="rounded-md group-hover:bg-n-alpha-2"
+            @click="toggleDropdown()"
+          />
+          <DropdownMenu
+            v-if="showActionsDropdown"
+            :menu-items="categoryMenuItems"
+            class="mt-1 ltr:right-0 rtl:left-0 xl:ltr:left-0 xl:rtl:right-0 top-full z-60"
+            @action="handleAction"
+          />
         </div>
       </div>
-    </template>
-    <template #footer>
-      <span
-        class="text-sm line-clamp-3"
-        :class="
-          hasDescription
-            ? 'text-slate-500 dark:text-slate-400'
-            : 'text-slate-400 dark:text-slate-700'
-        "
-      >
-        {{ description }}
-      </span>
-    </template>
+    </div>
+    <span
+      class="text-sm line-clamp-3"
+      :class="
+        hasDescription
+          ? 'text-slate-500 dark:text-slate-400'
+          : 'text-slate-400 dark:text-slate-700'
+      "
+    >
+      {{ description }}
+    </span>
   </CardLayout>
 </template>

app/javascript/dashboard/components-next/HelpCenter/EmptyState/Article/ArticleEmptyState.story.vue

@@ -0,0 +1,16 @@
+<script setup>
+import ArticleEmptyState from './ArticleEmptyState.vue';
+</script>
+
+<template>
+  <Story
+    title="Components/HelpCenter/EmptyState/ArticleEmptyState"
+    :layout="{ type: 'single', width: '1100px' }"
+  >
+    <Variant title="Article Empty State">
+      <div class="w-full h-full px-20 mx-auto bg-white dark:bg-slate-900">
+        <ArticleEmptyState />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/HelpCenter/EmptyState/Article/ArticleEmptyState.vue

@@ -0,0 +1,56 @@
+<script setup>
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ArticleCard from 'dashboard/components-next/HelpCenter/ArticleCard/ArticleCard.vue';
+import articleContent from 'dashboard/components-next/HelpCenter/EmptyState/Portal/portalEmptyStateContent.js';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+  showButton: {
+    type: Boolean,
+    default: true,
+  },
+  buttonLabel: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['click']);
+
+const onClick = () => {
+  emit('click');
+};
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="grid grid-cols-1 gap-4 p-px overflow-hidden">
+        <ArticleCard
+          v-for="(article, index) in articleContent.slice(0, 5)"
+          :id="article.id"
+          :key="`article-${index}`"
+          :title="article.title"
+          :status="article.status"
+          :updated-at="article.updatedAt"
+          :author="article.author"
+          :category="article.category"
+          :views="article.views"
+        />
+      </div>
+    </template>
+    <template #actions>
+      <div v-if="showButton">
+        <Button :label="buttonLabel" icon="i-lucide-plus" @click="onClick" />
+      </div>
+    </template>
+  </EmptyStateLayout>
+</template>

app/javascript/dashboard/components-next/HelpCenter/EmptyState/Category/CategoryEmptyState.vue

@@ -0,0 +1,49 @@
+<script setup>
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import CategoryCard from 'dashboard/components-next/HelpCenter/CategoryCard/CategoryCard.vue';
+import categoryContent from 'dashboard/components-next/HelpCenter/EmptyState/Category/categoryEmptyStateContent.js';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="grid grid-cols-2 gap-4 p-px">
+        <div class="space-y-4">
+          <CategoryCard
+            v-for="category in categoryContent"
+            :id="category.id"
+            :key="category.id"
+            :title="category.name"
+            :icon="category.icon"
+            :description="category.description"
+            :articles-count="category.meta.articles_count || 0"
+            :slug="category.slug"
+          />
+        </div>
+        <div class="space-y-4">
+          <CategoryCard
+            v-for="category in categoryContent.reverse()"
+            :id="category.id"
+            :key="category.id"
+            :title="category.name"
+            :icon="category.icon"
+            :description="category.description"
+            :articles-count="category.meta.articles_count || 0"
+            :slug="category.slug"
+          />
+        </div>
+      </div>
+    </template>
+  </EmptyStateLayout>
+</template>

app/javascript/dashboard/components-next/HelpCenter/EmptyState/Category/categoryEmptyStateContent.js

@@ -0,0 +1,142 @@
+export default [
+  {
+    id: 1,
+    name: 'Getting Started',
+    icon: '🚀',
+    description: 'Quick guides to help new users onboard.',
+    slug: 'getting-started',
+    meta: {
+      articles_count: 5,
+    },
+  },
+  {
+    id: 2,
+    name: 'Advanced Features',
+    icon: '💡',
+    description: 'Explore advanced features for power users.',
+    slug: 'advanced-features',
+    meta: {
+      articles_count: 8,
+    },
+  },
+  {
+    id: 3,
+    name: 'FAQs',
+    icon: '❓',
+    description: 'Commonly asked questions and helpful answers.',
+    slug: 'faqs',
+    meta: {
+      articles_count: 3,
+    },
+  },
+  {
+    id: 4,
+    name: 'Troubleshooting',
+    icon: '🛠️',
+    description: 'Resolve common issues with step-by-step guidance.',
+    slug: 'troubleshooting',
+    meta: {
+      articles_count: 6,
+    },
+  },
+  {
+    id: 5,
+    name: 'Community Guidelines',
+    icon: '👥',
+    description: 'Rules and practices for community engagement.',
+    slug: 'community-guidelines',
+    meta: {
+      articles_count: 2,
+    },
+  },
+  {
+    id: 6,
+    name: 'Account Management',
+    icon: '🔑',
+    description: 'Manage your account and settings efficiently.',
+    slug: 'account-management',
+    meta: {
+      articles_count: 7,
+    },
+  },
+  {
+    id: 7,
+    name: 'Security Tips',
+    icon: '🔒',
+    description: 'Best practices for securing your account.',
+    slug: 'security-tips',
+    meta: {
+      articles_count: 4,
+    },
+  },
+  {
+    id: 8,
+    name: 'Integrations',
+    icon: '🔗',
+    description: 'Connect to third-party services and tools easily.',
+    slug: 'integrations',
+    meta: {
+      articles_count: 9,
+    },
+  },
+  {
+    id: 9,
+    name: 'Billing & Payments',
+    icon: '💳',
+    description: 'Manage your billing and payment details seamlessly.',
+    slug: 'billing-payments',
+    meta: {
+      articles_count: 5,
+    },
+  },
+  {
+    id: 10,
+    name: 'Customization',
+    icon: '🎨',
+    description: 'Personalize and customize your user experience.',
+    slug: 'customization',
+    meta: {
+      articles_count: 7,
+    },
+  },
+  {
+    id: 11,
+    name: 'Notifications',
+    icon: '🔔',
+    description: 'Adjust your notification settings and preferences.',
+    slug: 'notifications',
+    meta: {
+      articles_count: 3,
+    },
+  },
+  {
+    id: 12,
+    name: 'Privacy',
+    icon: '🛡️',
+    description: 'Understand how your data is collected and used.',
+    slug: 'privacy',
+    meta: {
+      articles_count: 2,
+    },
+  },
+  {
+    id: 13,
+    name: 'Mobile App',
+    icon: '📱',
+    description: 'Guides for using the mobile app effectively.',
+    slug: 'mobile-app',
+    meta: {
+      articles_count: 6,
+    },
+  },
+  {
+    id: 14,
+    name: 'Beta Features',
+    icon: '🧪',
+    description: 'Learn about new experimental features in beta.',
+    slug: 'beta-features',
+    meta: {
+      articles_count: 4,
+    },
+  },
+];

app/javascript/dashboard/components-next/HelpCenter/EmptyState/Portal/PortalEmptyState.story.vue

@@ -0,0 +1,16 @@
+<script setup>
+import PortalEmptyState from './PortalEmptyState.vue';
+</script>
+
+<template>
+  <Story
+    title="Components/HelpCenter/EmptyState/PortalEmptyState"
+    :layout="{ type: 'single', width: '1100px' }"
+  >
+    <Variant title="Portal Empty State">
+      <div class="w-full h-full px-20 mx-auto bg-white dark:bg-slate-900">
+        <PortalEmptyState />
+      </div>
+    </Variant>
+  </Story>
+</template>

app/javascript/dashboard/components-next/HelpCenter/EmptyState/Portal/PortalEmptyState.vue

@@ -0,0 +1,72 @@
+<script setup>
+import { ref } from 'vue';
+import { useRouter } from 'vue-router';
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ArticleCard from 'dashboard/components-next/HelpCenter/ArticleCard/ArticleCard.vue';
+import articleContent from './portalEmptyStateContent';
+import CreatePortalDialog from 'dashboard/components-next/HelpCenter/PortalSwitcher/CreatePortalDialog.vue';
+
+const createPortalDialogRef = ref(null);
+const openDialog = () => {
+  createPortalDialogRef.value.dialogRef.open();
+};
+
+const router = useRouter();
+
+const onPortalCreate = ({ slug: portalSlug, locale }) => {
+  router.push({
+    name: 'portals_articles_index',
+    params: { portalSlug, locale },
+  });
+};
+</script>
+
+<template>
+  <EmptyStateLayout
+    :title="$t('HELP_CENTER.TITLE')"
+    :subtitle="$t('HELP_CENTER.NEW_PAGE.DESCRIPTION')"
+  >
+    <template #empty-state-item>
+      <div class="grid grid-cols-2 gap-4 p-px">
+        <div class="space-y-4">
+          <ArticleCard
+            v-for="(article, index) in articleContent"
+            :id="article.id"
+            :key="`article-${index}`"
+            :title="article.title"
+            :status="article.status"
+            :updated-at="article.updatedAt"
+            :author="article.author"
+            :category="article.category"
+            :views="article.views"
+          />
+        </div>
+        <div class="space-y-4">
+          <ArticleCard
+            v-for="(article, index) in articleContent.reverse()"
+            :id="article.id"
+            :key="`article-${index}`"
+            :title="article.title"
+            :status="article.status"
+            :updated-at="article.updatedAt"
+            :author="article.author"
+            :category="article.category"
+            :views="article.views"
+          />
+        </div>
+      </div>
+    </template>
+    <template #actions>
+      <Button
+        :label="$t('HELP_CENTER.NEW_PAGE.CREATE_PORTAL_BUTTON')"
+        icon="i-lucide-plus"
+        @click="openDialog"
+      />
+      <CreatePortalDialog
+        ref="createPortalDialogRef"
+        @create="onPortalCreate"
+      />
+    </template>
+  </EmptyStateLayout>
+</template>

app/javascript/dashboard/components-next/HelpCenter/EmptyState/Portal/portalEmptyStateContent.js

@@ -0,0 +1,172 @@
+export default [
+  {
+    id: 1,
+    title: "How to get an SSL certificate for your Help Center's custom domain",
+    status: 'draft',
+    updatedAt: 1729205669,
+    author: { availableName: 'Michael' },
+    category: {
+      slug: 'configuration',
+      icon: '📦',
+      name: 'Setup & Configuration',
+    },
+    views: 3400,
+  },
+  {
+    id: 2,
+    title: 'Setting up your first Help Center portal',
+    status: 'published',
+    updatedAt: 1729205669,
+    author: { availableName: 'John' },
+    category: { slug: 'onboarding', icon: '🧑‍🍳', name: 'Onboarding' },
+    views: 400,
+  },
+  {
+    id: 3,
+    title: 'Best practices for organizing your Help Center content',
+    status: 'archived',
+    updatedAt: 1729205669,
+    author: { availableName: 'Fernando' },
+    category: { slug: 'best-practices', icon: '⛺️', name: 'Best Practices' },
+    views: 400,
+  },
+  {
+    id: 4,
+    title: 'Customizing the appearance of your Help Center',
+    status: 'draft',
+    updatedAt: 1729205669,
+    author: { availableName: 'Jane' },
+    category: { slug: 'design', icon: '🎨', name: 'Design' },
+    views: 400,
+  },
+  {
+    id: 5,
+    title: 'Integrating your Help Center with third-party tools',
+    status: 'published',
+    updatedAt: 1729205669,
+    author: { availableName: 'Sarah' },
+    category: {
+      slug: 'integrations',
+      icon: '🔗',
+      name: 'Integrations',
+    },
+    views: 2800,
+  },
+  {
+    id: 6,
+    title: 'Managing user permissions in your Help Center',
+    status: 'draft',
+    updatedAt: 1729205669,
+    author: { availableName: 'Alex' },
+    category: {
+      slug: 'administration',
+      icon: '🔐',
+      name: 'Administration',
+    },
+    views: 1200,
+  },
+  {
+    id: 7,
+    title: 'Creating and managing FAQ sections',
+    status: 'published',
+    updatedAt: 1729205669,
+    author: { availableName: 'Emily' },
+    category: {
+      slug: 'content-management',
+      icon: '📝',
+      name: 'Content Management',
+    },
+    views: 5600,
+  },
+  {
+    id: 8,
+    title: 'Implementing search functionality in your Help Center',
+    status: 'archived',
+    updatedAt: 1729205669,
+    author: { availableName: 'David' },
+    category: {
+      slug: 'features',
+      icon: '🔍',
+      name: 'Features',
+    },
+    views: 1800,
+  },
+  {
+    id: 9,
+    title: 'Analyzing Help Center usage metrics',
+    status: 'published',
+    updatedAt: 1729205669,
+    author: { availableName: 'Rachel' },
+    category: {
+      slug: 'analytics',
+      icon: '📊',
+      name: 'Analytics',
+    },
+    views: 3200,
+  },
+  {
+    id: 10,
+    title: 'Setting up multilingual support in your Help Center',
+    status: 'draft',
+    updatedAt: 1729205669,
+    author: { availableName: 'Carlos' },
+    category: {
+      slug: 'localization',
+      icon: '🌍',
+      name: 'Localization',
+    },
+    views: 900,
+  },
+  {
+    id: 11,
+    title: 'Creating interactive tutorials for your products',
+    status: 'published',
+    updatedAt: 1729205669,
+    author: { availableName: 'Olivia' },
+    category: {
+      slug: 'education',
+      icon: '🎓',
+      name: 'Education',
+    },
+    views: 4100,
+  },
+  {
+    id: 12,
+    title: 'Implementing a feedback system in your Help Center',
+    status: 'draft',
+    updatedAt: 1729205669,
+    author: { availableName: 'Nathan' },
+    category: {
+      slug: 'user-engagement',
+      icon: '💬',
+      name: 'User Engagement',
+    },
+    views: 750,
+  },
+  {
+    id: 13,
+    title: 'Optimizing Help Center content for SEO',
+    status: 'published',
+    updatedAt: 1729205669,
+    author: { availableName: 'Sophia' },
+    category: {
+      slug: 'seo',
+      icon: '🚀',
+      name: 'SEO',
+    },
+    views: 2900,
+  },
+  {
+    id: 14,
+    title: 'Creating a knowledge base for internal teams',
+    status: 'archived',
+    updatedAt: 1729205669,
+    author: { availableName: 'Daniel' },
+    category: {
+      slug: 'internal-resources',
+      icon: '🏢',
+      name: 'Internal Resources',
+    },
+    views: 1500,
+  },
+];

app/javascript/dashboard/components-next/HelpCenter/HelpCenterLayout.vue

@@ -1,16 +1,15 @@
 <script setup>
-import { ref } from 'vue';
+import { ref, computed } from 'vue';
 import { OnClickOutside } from '@vueuse/components';
+import { useRoute } from 'vue-router';
+import { useMapGetter } from 'dashboard/composables/store.js';
 
 import PaginationFooter from 'dashboard/components-next/pagination/PaginationFooter.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import PortalSwitcher from 'dashboard/components-next/HelpCenter/PortalSwitcher/PortalSwitcher.vue';
+import CreatePortalDialog from 'dashboard/components-next/HelpCenter/PortalSwitcher/CreatePortalDialog.vue';
 
 defineProps({
-  header: {
-    type: String,
-    default: 'Chatwoot Help Center',
-  },
   currentPage: {
     type: Number,
     default: 1,
@@ -35,8 +34,21 @@ defineProps({
 
 const emit = defineEmits(['update:currentPage']);
 
+const route = useRoute();
+
+const createPortalDialogRef = ref(null);
+
 const showPortalSwitcher = ref(false);
 
+const portals = useMapGetter('portals/allPortals');
+
+const currentPortalSlug = computed(() => route.params.portalSlug);
+
+const activePortalName = computed(() => {
+  return portals.value?.find(portal => portal.slug === currentPortalSlug.value)
+    ?.name;
+});
+
 const updateCurrentPage = page => {
   emit('update:currentPage', page);
 };
@@ -46,48 +58,48 @@ const togglePortalSwitcher = () => {
 </script>
 
 <template>
-  <section
-    class="flex flex-col w-full h-full overflow-hidden bg-white dark:bg-slate-900"
-  >
-    <header
-      class="sticky top-0 z-10 px-6 pb-3 bg-white lg:px-0 dark:bg-slate-900"
-    >
-      <div class="w-full max-w-[900px] mx-auto">
+  <section class="flex flex-col w-full h-full overflow-hidden bg-n-background">
+    <header class="sticky top-0 z-10 px-6 pb-3 lg:px-0">
+      <div class="w-full max-w-[960px] mx-auto">
         <div
           v-if="showHeaderTitle"
           class="flex items-center justify-start h-20 gap-2"
         >
-          <span class="text-xl font-medium text-slate-900 dark:text-white">
-            {{ header }}
+          <span
+            v-if="activePortalName"
+            class="text-xl font-medium text-n-slate-12"
+          >
+            {{ activePortalName }}
           </span>
-          <div class="relative group">
-            <Button
-              icon="more-vertical"
-              variant="ghost"
-              size="sm"
-              class="group-hover:bg-slate-100 dark:group-hover:bg-slate-800"
-              @click="togglePortalSwitcher"
-            />
+          <div v-if="activePortalName" class="relative group">
             <OnClickOutside @trigger="showPortalSwitcher = false">
+              <Button
+                icon="i-lucide-chevron-down"
+                variant="ghost"
+                size="xs"
+                class="rounded-md group-hover:bg-n-slate-3 hover:bg-n-slate-3"
+                @click="togglePortalSwitcher"
+              />
+
               <PortalSwitcher
                 v-if="showPortalSwitcher"
-                class="absolute left-0 top-9"
+                class="absolute ltr:left-0 rtl:right-0 top-9"
+                @close="showPortalSwitcher = false"
+                @create-portal="createPortalDialogRef.dialogRef.open()"
               />
             </OnClickOutside>
+            <CreatePortalDialog ref="createPortalDialogRef" />
           </div>
         </div>
         <slot name="header-actions" />
       </div>
     </header>
     <main class="flex-1 px-6 overflow-y-auto lg:px-0">
-      <div class="w-full max-w-[900px] mx-auto py-3">
+      <div class="w-full max-w-[960px] mx-auto py-3">
         <slot name="content" />
       </div>
     </main>
-    <footer
-      v-if="showPaginationFooter"
-      class="sticky bottom-0 z-10 px-4 pt-3 pb-4 bg-white dark:bg-slate-900"
-    >
+    <footer v-if="showPaginationFooter" class="sticky bottom-0 z-10 px-4 pb-4">
       <PaginationFooter
         :current-page="currentPage"
         :total-items="totalItems"
@@ -95,5 +107,7 @@ const togglePortalSwitcher = () => {
         @update:current-page="updateCurrentPage"
       />
     </footer>
+    <!-- Do not remove this slot. It can be used to add dialogs. -->
+    <slot />
   </section>
 </template>

app/javascript/dashboard/components-next/HelpCenter/LocaleCard/LocaleCard.vue

@@ -1,12 +1,14 @@
 <script setup>
-import { ref } from 'vue';
-import { OnClickOutside } from '@vueuse/components';
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useToggle } from '@vueuse/core';
+import { LOCALE_MENU_ITEMS } from 'dashboard/helper/portalHelper';
 
 import CardLayout from 'dashboard/components-next/CardLayout.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
 
-defineProps({
+const props = defineProps({
   locale: {
     type: String,
     required: true,
@@ -15,6 +17,10 @@ defineProps({
     type: Boolean,
     required: true,
   },
+  localeCode: {
+    type: String,
+    required: true,
+  },
   articleCount: {
     type: Number,
     required: true,
@@ -25,79 +31,86 @@ defineProps({
   },
 });
 
-const isOpen = ref(false);
+const emit = defineEmits(['action']);
 
-const menuItems = [
-  {
-    label: 'Make default',
-    action: 'default',
-    icon: 'star-emphasis',
-  },
-  {
-    label: 'Delete',
-    action: 'delete',
-    icon: 'delete',
-  },
-];
+const { t } = useI18n();
 
-// eslint-disable-next-line no-unused-vars
-const handleAction = action => {
-  // TODO: Implement action
+const [showDropdownMenu, toggleDropdown] = useToggle();
+
+const localeMenuItems = computed(() =>
+  LOCALE_MENU_ITEMS.map(item => ({
+    ...item,
+    label: t(item.label),
+    disabled: props.isDefault,
+  }))
+);
+
+const handleAction = ({ action, value }) => {
+  emit('action', { action, value });
+  toggleDropdown(false);
 };
 </script>
 
-<!-- TODO: Add i18n -->
-<!-- eslint-disable vue/no-bare-strings-in-template -->
 <template>
-  <CardLayout class="ltr:pr-2 rtl:pl-2">
-    <template #header>
-      <div class="flex justify-between gap-2">
-        <div class="flex items-center justify-start gap-2">
+  <CardLayout>
+    <div class="flex justify-between gap-2">
+      <div class="flex items-center justify-start gap-2">
+        <span
+          class="text-sm font-medium text-slate-900 dark:text-slate-50 line-clamp-1"
+        >
+          {{ locale }} ({{ localeCode }})
+        </span>
+        <span
+          v-if="isDefault"
+          class="bg-n-alpha-2 h-6 inline-flex items-center justify-center rounded-md text-xs border-px border-transparent text-n-blue-text px-2 py-0.5"
+        >
+          {{ $t('HELP_CENTER.LOCALES_PAGE.LOCALE_CARD.DEFAULT') }}
+        </span>
+      </div>
+      <div class="flex items-center justify-end gap-4">
+        <div class="flex items-center gap-4">
           <span
-            class="text-sm font-medium text-slate-900 dark:text-slate-50 line-clamp-1"
+            class="text-sm text-slate-500 dark:text-slate-400 whitespace-nowrap"
           >
-            {{ locale }}
+            {{
+              $t(
+                'HELP_CENTER.LOCALES_PAGE.LOCALE_CARD.ARTICLES_COUNT',
+                articleCount
+              )
+            }}
           </span>
+          <div class="w-px h-3 bg-slate-75 dark:bg-slate-800" />
           <span
-            v-if="isDefault"
-            class="bg-slate-100 dark:bg-slate-800 h-6 inline-flex items-center justify-center rounded-md text-xs border-px border-transparent text-woot-500 dark:text-woot-400 px-2 py-0.5"
+            class="text-sm text-slate-500 dark:text-slate-400 whitespace-nowrap"
           >
-            Default
+            {{
+              $t(
+                'HELP_CENTER.LOCALES_PAGE.LOCALE_CARD.CATEGORIES_COUNT',
+                categoryCount
+              )
+            }}
           </span>
         </div>
-        <div class="flex items-center justify-end gap-1">
-          <div class="flex items-center gap-4">
-            <span
-              class="text-sm text-slate-500 dark:text-slate-400 whitespace-nowrap"
-            >
-              {{ articleCount }} articles
-            </span>
-            <div class="w-px h-3 bg-slate-75 dark:bg-slate-800" />
-            <span
-              class="text-sm text-slate-500 dark:text-slate-400 whitespace-nowrap"
-            >
-              {{ categoryCount }} categories
-            </span>
-          </div>
-          <div class="relative group">
-            <Button
-              variant="ghost"
-              size="icon"
-              icon="more-vertical"
-              class="w-8 group-hover:bg-slate-100 dark:group-hover:bg-slate-800"
-              @click="isOpen = !isOpen"
-            />
-            <OnClickOutside @trigger="isOpen = false">
-              <DropdownMenu
-                v-if="isOpen"
-                :menu-items="menuItems"
-                class="right-0 mt-1 xl:left-0 top-full z-60 min-w-[147px]"
-                @action="handleAction"
-              />
-            </OnClickOutside>
-          </div>
+        <div
+          v-on-clickaway="() => toggleDropdown(false)"
+          class="relative group"
+        >
+          <Button
+            icon="i-lucide-ellipsis-vertical"
+            color="slate"
+            size="xs"
+            class="rounded-md group-hover:bg-n-alpha-2"
+            @click="toggleDropdown()"
+          />
+
+          <DropdownMenu
+            v-if="showDropdownMenu"
+            :menu-items="localeMenuItems"
+            class="ltr:right-0 rtl:left-0 mt-1 xl:ltr:left-0 xl:rtl:right-0 top-full z-60 min-w-[150px]"
+            @action="handleAction"
+          />
         </div>
       </div>
-    </template>
+    </div>
   </CardLayout>
 </template>

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditor.vue

@@ -0,0 +1,173 @@
+<script setup>
+import { computed } from 'vue';
+import { debounce } from '@chatwoot/utils';
+import { useI18n } from 'vue-i18n';
+import { ARTICLE_EDITOR_MENU_OPTIONS } from 'dashboard/constants/editor';
+
+import HelpCenterLayout from 'dashboard/components-next/HelpCenter/HelpCenterLayout.vue';
+import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
+import FullEditor from 'dashboard/components/widgets/WootWriter/FullEditor.vue';
+import ArticleEditorHeader from 'dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditorHeader.vue';
+import ArticleEditorControls from 'dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditorControls.vue';
+
+const props = defineProps({
+  article: {
+    type: Object,
+    default: () => ({}),
+  },
+  isUpdating: {
+    type: Boolean,
+    default: false,
+  },
+  isSaved: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits([
+  'saveArticle',
+  'saveArticleAsync',
+  'goBack',
+  'setAuthor',
+  'setCategory',
+  'previewArticle',
+]);
+
+const { t } = useI18n();
+
+const saveAndSync = value => {
+  emit('saveArticle', value);
+};
+
+// this will only send the data to the backend
+// but will not update the local state preventing unnecessary re-renders
+// since the data is already saved and we keep the editor text as the source of truth
+const quickSave = debounce(
+  value => emit('saveArticleAsync', value),
+  400,
+  false
+);
+
+// 2.5 seconds is enough to know that the user has stopped typing and is taking a pause
+// so we can save the data to the backend and retrieve the updated data
+// this will update the local state with response data
+const saveAndSyncDebounced = debounce(saveAndSync, 2500, false);
+
+const articleTitle = computed({
+  get: () => props.article.title,
+  set: value => {
+    quickSave({ title: value });
+    saveAndSyncDebounced({ title: value });
+  },
+});
+
+const articleContent = computed({
+  get: () => props.article.content,
+  set: content => {
+    quickSave({ content });
+    saveAndSyncDebounced({ content });
+  },
+});
+
+const onClickGoBack = () => {
+  emit('goBack');
+};
+
+const setAuthorId = authorId => {
+  emit('setAuthor', authorId);
+};
+
+const setCategoryId = categoryId => {
+  emit('setCategory', categoryId);
+};
+
+const previewArticle = () => {
+  emit('previewArticle');
+};
+</script>
+
+<template>
+  <HelpCenterLayout :show-header-title="false" :show-pagination-footer="false">
+    <template #header-actions>
+      <ArticleEditorHeader
+        :is-updating="isUpdating"
+        :is-saved="isSaved"
+        :status="article.status"
+        :article-id="article.id"
+        @go-back="onClickGoBack"
+        @preview-article="previewArticle"
+      />
+    </template>
+    <template #content>
+      <div class="flex flex-col gap-3 pl-4 mb-3 rtl:pr-3 rtl:pl-0">
+        <TextArea
+          v-model="articleTitle"
+          auto-height
+          min-height="4rem"
+          custom-text-area-class="!text-[32px] !leading-[48px] !font-medium !tracking-[0.2px]"
+          custom-text-area-wrapper-class="border-0 !bg-transparent dark:!bg-transparent !py-0 !px-0"
+          placeholder="Title"
+          autofocus
+        />
+        <ArticleEditorControls
+          :article="article"
+          @save-article="saveAndSync"
+          @set-author="setAuthorId"
+          @set-category="setCategoryId"
+        />
+      </div>
+      <FullEditor
+        v-model="articleContent"
+        class="py-0 pb-10 pl-4 rtl:pr-4 rtl:pl-0 h-fit"
+        :placeholder="
+          t('HELP_CENTER.EDIT_ARTICLE_PAGE.EDIT_ARTICLE.EDITOR_PLACEHOLDER')
+        "
+        :enabled-menu-options="ARTICLE_EDITOR_MENU_OPTIONS"
+        :autofocus="false"
+      />
+    </template>
+  </HelpCenterLayout>
+</template>
+
+<style lang="scss" scoped>
+::v-deep {
+  .ProseMirror .empty-node::before {
+    @apply text-slate-200 dark:text-slate-500 text-base;
+  }
+
+  .ProseMirror-menubar-wrapper {
+    .ProseMirror-woot-style {
+      @apply min-h-[15rem] max-h-full;
+    }
+  }
+
+  .ProseMirror-menubar {
+    display: none; // Hide by default
+  }
+
+  .editor-root .has-selection {
+    .ProseMirror-menubar {
+      @apply h-8 rounded-lg !px-2 z-50 bg-slate-50 dark:bg-slate-800 items-center gap-4 ml-0 mb-0 shadow-md border border-slate-75 dark:border-slate-700/50;
+      display: flex;
+      top: var(--selection-top, auto) !important;
+      left: var(--selection-left, 0) !important;
+      width: fit-content !important;
+      position: absolute !important;
+
+      .ProseMirror-menuitem {
+        @apply mr-0;
+
+        .ProseMirror-icon {
+          @apply p-0 mt-1 !mr-0;
+
+          svg {
+            width: 20px !important;
+            height: 20px !important;
+          }
+        }
+      }
+    }
+  }
+}
+</style>

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditorControls.vue

@@ -0,0 +1,261 @@
+<script setup>
+import { computed, ref, onMounted } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useRoute } from 'vue-router';
+import { OnClickOutside } from '@vueuse/components';
+import { useMapGetter } from 'dashboard/composables/store';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+import ArticleEditorProperties from 'dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditorProperties.vue';
+
+const props = defineProps({
+  article: {
+    type: Object,
+    default: () => ({}),
+  },
+});
+
+const emit = defineEmits(['saveArticle', 'setAuthor', 'setCategory']);
+
+const { t } = useI18n();
+const route = useRoute();
+
+const openAgentsList = ref(false);
+const openCategoryList = ref(false);
+const openProperties = ref(false);
+const selectedAuthorId = ref(null);
+const selectedCategoryId = ref(null);
+
+const agents = useMapGetter('agents/getAgents');
+const categories = useMapGetter('categories/allCategories');
+const currentUserId = useMapGetter('getCurrentUserID');
+
+const isNewArticle = computed(() => !props.article?.id);
+
+const currentUser = computed(() =>
+  agents.value.find(agent => agent.id === currentUserId.value)
+);
+
+const categorySlugFromRoute = computed(() => route.params.categorySlug);
+
+const author = computed(() => {
+  if (isNewArticle.value) {
+    return selectedAuthorId.value
+      ? agents.value.find(agent => agent.id === selectedAuthorId.value)
+      : currentUser.value;
+  }
+  return props.article?.author || null;
+});
+
+const authorName = computed(
+  () => author.value?.name || author.value?.available_name || ''
+);
+const authorThumbnailSrc = computed(() => author.value?.thumbnail);
+
+const agentList = computed(() => {
+  return (
+    agents.value
+      ?.map(({ name, id, thumbnail }) => ({
+        label: name,
+        value: id,
+        thumbnail: { name, src: thumbnail },
+        isSelected: props.article?.author?.id
+          ? id === props.article.author.id
+          : id === (selectedAuthorId.value || currentUserId.value),
+        action: 'assignAuthor',
+      }))
+      // Sort the list by isSelected first, then by name(label)
+      .toSorted((a, b) => {
+        if (a.isSelected !== b.isSelected) {
+          return Number(b.isSelected) - Number(a.isSelected);
+        }
+        return a.label.localeCompare(b.label);
+      }) ?? []
+  );
+});
+
+const hasAgentList = computed(() => {
+  return agents.value?.length > 1;
+});
+
+const findCategoryFromSlug = slug => {
+  return categories.value?.find(category => category.slug === slug);
+};
+
+const assignCategoryFromSlug = slug => {
+  const categoryFromSlug = findCategoryFromSlug(slug);
+  if (categoryFromSlug) {
+    selectedCategoryId.value = categoryFromSlug.id;
+    return categoryFromSlug;
+  }
+  return null;
+};
+
+const selectedCategory = computed(() => {
+  if (isNewArticle.value) {
+    if (categorySlugFromRoute.value) {
+      const categoryFromSlug = assignCategoryFromSlug(
+        categorySlugFromRoute.value
+      );
+      if (categoryFromSlug) return categoryFromSlug;
+    }
+    return selectedCategoryId.value
+      ? categories.value.find(
+          category => category.id === selectedCategoryId.value
+        )
+      : categories.value[0] || null;
+  }
+  return categories.value.find(
+    category => category.id === props.article?.category?.id
+  );
+});
+
+const categoryList = computed(() => {
+  return (
+    categories.value
+      .map(({ name, id, icon }) => ({
+        label: name,
+        value: id,
+        emoji: icon,
+        isSelected: isNewArticle.value
+          ? id === (selectedCategoryId.value || selectedCategory.value?.id)
+          : id === props.article?.category?.id,
+        action: 'assignCategory',
+      }))
+      // Sort categories by isSelected
+      .toSorted((a, b) => Number(b.isSelected) - Number(a.isSelected))
+  );
+});
+
+const hasCategoryMenuItems = computed(() => {
+  return categoryList.value?.length > 0;
+});
+
+const handleArticleAction = ({ action, value }) => {
+  const actions = {
+    assignAuthor: () => {
+      if (isNewArticle.value) {
+        selectedAuthorId.value = value;
+        emit('setAuthor', value);
+      } else {
+        emit('saveArticle', { author_id: value });
+      }
+      openAgentsList.value = false;
+    },
+    assignCategory: () => {
+      if (isNewArticle.value) {
+        selectedCategoryId.value = value;
+        emit('setCategory', value);
+      } else {
+        emit('saveArticle', { category_id: value });
+      }
+      openCategoryList.value = false;
+    },
+  };
+
+  actions[action]?.();
+};
+
+const updateMeta = meta => {
+  emit('saveArticle', { meta });
+};
+
+onMounted(() => {
+  if (categorySlugFromRoute.value && isNewArticle.value) {
+    // Assign category from slug if there is one
+    const categoryFromSlug = findCategoryFromSlug(categorySlugFromRoute.value);
+    if (categoryFromSlug) {
+      handleArticleAction({
+        action: 'assignCategory',
+        value: categoryFromSlug?.id,
+      });
+    }
+  }
+});
+</script>
+
+<template>
+  <div class="flex items-center gap-4">
+    <div class="relative flex items-center gap-2">
+      <OnClickOutside @trigger="openAgentsList = false">
+        <Button
+          variant="ghost"
+          class="!px-0 font-normal hover:!bg-transparent"
+          text-variant="info"
+          @click="openAgentsList = !openAgentsList"
+        >
+          <Avatar
+            :name="authorName"
+            :src="authorThumbnailSrc"
+            :size="20"
+            rounded-full
+          />
+          <span class="text-sm text-n-slate-12 hover:text-n-slate-11">
+            {{ authorName || '-' }}
+          </span>
+        </Button>
+        <DropdownMenu
+          v-if="openAgentsList && hasAgentList"
+          :menu-items="agentList"
+          class="z-[100] w-48 mt-2 overflow-y-auto ltr:left-0 rtl:right-0 top-full max-h-52"
+          @action="handleArticleAction"
+        />
+      </OnClickOutside>
+    </div>
+    <div class="w-px h-3 bg-slate-50 dark:bg-slate-800" />
+    <div class="relative">
+      <OnClickOutside @trigger="openCategoryList = false">
+        <Button
+          :label="
+            selectedCategory?.name ||
+            t('HELP_CENTER.EDIT_ARTICLE_PAGE.EDIT_ARTICLE.UNCATEGORIZED')
+          "
+          :icon="!selectedCategory?.icon ? 'i-lucide-shapes' : ''"
+          variant="ghost"
+          class="!px-2 font-normal hover:!bg-transparent"
+          @click="openCategoryList = !openCategoryList"
+        >
+          <span
+            v-if="selectedCategory"
+            class="text-sm text-n-slate-12 hover:text-n-slate-11"
+          >
+            {{
+              `${selectedCategory.icon || ''} ${selectedCategory.name || t('HELP_CENTER.EDIT_ARTICLE_PAGE.EDIT_ARTICLE.UNCATEGORIZED')}`
+            }}
+          </span>
+        </Button>
+        <DropdownMenu
+          v-if="openCategoryList && hasCategoryMenuItems"
+          :menu-items="categoryList"
+          class="w-48 mt-2 z-[100] overflow-y-auto left-0 top-full max-h-52"
+          @action="handleArticleAction"
+        />
+      </OnClickOutside>
+    </div>
+
+    <div class="w-px h-3 bg-slate-50 dark:bg-slate-800" />
+    <div class="relative">
+      <OnClickOutside @trigger="openProperties = false">
+        <Button
+          :label="
+            t('HELP_CENTER.EDIT_ARTICLE_PAGE.EDIT_ARTICLE.MORE_PROPERTIES')
+          "
+          icon="i-lucide-plus"
+          variant="ghost"
+          :disabled="isNewArticle"
+          class="!px-2 font-normal hover:!bg-transparent hover:!text-n-slate-11"
+          @click="openProperties = !openProperties"
+        />
+        <ArticleEditorProperties
+          v-if="openProperties"
+          :article="article"
+          class="right-0 z-[100] mt-2 xl:left-0 top-full"
+          @save-article="updateMeta"
+          @close="openProperties = false"
+        />
+      </OnClickOutside>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditorHeader.vue

@@ -0,0 +1,177 @@
+<script setup>
+import { computed, ref } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useRoute } from 'vue-router';
+import { useStore } from 'dashboard/composables/store.js';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { PORTALS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
+import { OnClickOutside } from '@vueuse/components';
+import { getArticleStatus } from 'dashboard/helper/portalHelper.js';
+import {
+  ARTICLE_EDITOR_STATUS_OPTIONS,
+  ARTICLE_STATUSES,
+  ARTICLE_MENU_ITEMS,
+} from 'dashboard/helper/portalHelper';
+import wootConstants from 'dashboard/constants/globals';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+
+const props = defineProps({
+  isUpdating: {
+    type: Boolean,
+    default: false,
+  },
+  isSaved: {
+    type: Boolean,
+    default: false,
+  },
+  status: {
+    type: String,
+    default: '',
+  },
+  articleId: {
+    type: Number,
+    default: 0,
+  },
+});
+
+const emit = defineEmits(['goBack', 'previewArticle']);
+
+const { t } = useI18n();
+const store = useStore();
+const route = useRoute();
+
+const isArticlePublishing = ref(false);
+
+const { ARTICLE_STATUS_TYPES } = wootConstants;
+
+const showArticleActionMenu = ref(false);
+
+const articleMenuItems = computed(() => {
+  const statusOptions = ARTICLE_EDITOR_STATUS_OPTIONS[props.status] ?? [];
+  return statusOptions.map(option => {
+    const { label, value, icon } = ARTICLE_MENU_ITEMS[option];
+    return {
+      label: t(label),
+      value,
+      action: 'update-status',
+      icon,
+    };
+  });
+});
+
+const statusText = computed(() =>
+  t(
+    `HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.STATUS.${props.isUpdating ? 'SAVING' : 'SAVED'}`
+  )
+);
+
+const onClickGoBack = () => emit('goBack');
+
+const previewArticle = () => emit('previewArticle');
+
+const getStatusMessage = (status, isSuccess) => {
+  const messageType = isSuccess ? 'SUCCESS' : 'ERROR';
+  const statusMap = {
+    [ARTICLE_STATUS_TYPES.PUBLISH]: 'PUBLISH_ARTICLE',
+    [ARTICLE_STATUS_TYPES.ARCHIVE]: 'ARCHIVE_ARTICLE',
+    [ARTICLE_STATUS_TYPES.DRAFT]: 'DRAFT_ARTICLE',
+  };
+
+  return statusMap[status]
+    ? t(`HELP_CENTER.${statusMap[status]}.API.${messageType}`)
+    : '';
+};
+
+const updateArticleStatus = async ({ value }) => {
+  showArticleActionMenu.value = false;
+  const status = getArticleStatus(value);
+  if (status === ARTICLE_STATUS_TYPES.PUBLISH) {
+    isArticlePublishing.value = true;
+  }
+  const { portalSlug } = route.params;
+
+  try {
+    await store.dispatch('articles/update', {
+      portalSlug,
+      articleId: props.articleId,
+      status,
+    });
+
+    useAlert(getStatusMessage(status, true));
+
+    if (status === ARTICLE_STATUS_TYPES.ARCHIVE) {
+      useTrack(PORTALS_EVENTS.ARCHIVE_ARTICLE, { uiFrom: 'header' });
+    } else if (status === ARTICLE_STATUS_TYPES.PUBLISH) {
+      useTrack(PORTALS_EVENTS.PUBLISH_ARTICLE);
+    }
+    isArticlePublishing.value = false;
+  } catch (error) {
+    useAlert(error?.message ?? getStatusMessage(status, false));
+    isArticlePublishing.value = false;
+  }
+};
+</script>
+
+<template>
+  <div class="flex items-center justify-between h-20">
+    <Button
+      :label="t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.BACK_TO_ARTICLES')"
+      icon="i-lucide-chevron-left"
+      variant="link"
+      color="slate"
+      size="sm"
+      class="ltr:pl-3 rtl:pr-3"
+      @click="onClickGoBack"
+    />
+    <div class="flex items-center gap-4">
+      <span
+        v-if="isUpdating || isSaved"
+        class="text-xs font-medium transition-all duration-300 text-slate-500 dark:text-slate-400"
+      >
+        {{ statusText }}
+      </span>
+      <div class="flex items-center gap-2">
+        <Button
+          :label="t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PREVIEW')"
+          color="slate"
+          size="sm"
+          :disabled="!articleId"
+          @click="previewArticle"
+        />
+        <div class="flex items-center">
+          <Button
+            :label="t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH')"
+            size="sm"
+            class="ltr:rounded-r-none rtl:rounded-l-none"
+            :is-loading="isArticlePublishing"
+            :disabled="
+              status === ARTICLE_STATUSES.PUBLISHED ||
+              !articleId ||
+              isArticlePublishing
+            "
+            @click="updateArticleStatus({ value: ARTICLE_STATUSES.PUBLISHED })"
+          />
+          <div class="relative">
+            <OnClickOutside @trigger="showArticleActionMenu = false">
+              <Button
+                icon="i-lucide-chevron-down"
+                size="sm"
+                :disabled="!articleId"
+                class="ltr:rounded-l-none rtl:rounded-r-none"
+                @click.stop="showArticleActionMenu = !showArticleActionMenu"
+              />
+              <DropdownMenu
+                v-if="showArticleActionMenu"
+                :menu-items="articleMenuItems"
+                class="mt-2 ltr:right-0 rtl:left-0 top-full"
+                @action="updateArticleStatus($event)"
+              />
+            </OnClickOutside>
+          </div>
+        </div>
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditorProperties.vue

@@ -0,0 +1,134 @@
+<script setup>
+import { reactive, watch, onMounted } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { debounce } from '@chatwoot/utils';
+
+import InlineInput from 'dashboard/components-next/inline-input/InlineInput.vue';
+import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
+import TagInput from 'dashboard/components-next/taginput/TagInput.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  article: {
+    type: Object,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['saveArticle', 'close']);
+
+const saveArticle = debounce(value => emit('saveArticle', value), 400, false);
+
+const { t } = useI18n();
+
+const state = reactive({
+  title: '',
+  description: '',
+  tags: [],
+});
+
+const updateState = () => {
+  state.title = props.article.meta?.title || '';
+  state.description = props.article.meta?.description || '';
+  state.tags = props.article.meta?.tags || [];
+};
+
+watch(
+  state,
+  newState => {
+    saveArticle({
+      title: newState.title,
+      description: newState.description,
+      tags: newState.tags,
+    });
+  },
+  { deep: true }
+);
+
+onMounted(() => {
+  updateState();
+});
+</script>
+
+<template>
+  <div
+    class="flex flex-col absolute w-[400px] bg-n-alpha-3 outline outline-1 outline-n-container backdrop-blur-[100px] shadow-lg gap-6 rounded-xl p-6"
+  >
+    <div class="flex items-center justify-between">
+      <h3>
+        {{
+          t(
+            'HELP_CENTER.EDIT_ARTICLE_PAGE.ARTICLE_PROPERTIES.ARTICLE_PROPERTIES'
+          )
+        }}
+      </h3>
+      <Button
+        icon="i-lucide-x"
+        size="sm"
+        variant="ghost"
+        class="hover:text-n-slate-11"
+        @click="emit('close')"
+      />
+    </div>
+    <div class="flex flex-col gap-2">
+      <div>
+        <div class="flex justify-between w-full gap-4 py-2">
+          <label
+            class="text-sm font-medium whitespace-nowrap min-w-[100px] text-slate-900 dark:text-slate-50"
+          >
+            {{
+              t(
+                'HELP_CENTER.EDIT_ARTICLE_PAGE.ARTICLE_PROPERTIES.META_DESCRIPTION'
+              )
+            }}
+          </label>
+          <TextArea
+            v-model="state.description"
+            :placeholder="
+              t(
+                'HELP_CENTER.EDIT_ARTICLE_PAGE.ARTICLE_PROPERTIES.META_DESCRIPTION_PLACEHOLDER'
+              )
+            "
+            class="w-[220px]"
+            custom-text-area-wrapper-class="!p-0 !border-0 !rounded-none !bg-transparent transition-none"
+            custom-text-area-class="max-h-[150px]"
+            auto-height
+            min-height="3rem"
+          />
+        </div>
+        <div class="flex justify-between w-full gap-2 py-2">
+          <InlineInput
+            v-model="state.title"
+            :placeholder="
+              t(
+                'HELP_CENTER.EDIT_ARTICLE_PAGE.ARTICLE_PROPERTIES.META_TITLE_PLACEHOLDER'
+              )
+            "
+            :label="
+              t('HELP_CENTER.EDIT_ARTICLE_PAGE.ARTICLE_PROPERTIES.META_TITLE')
+            "
+            custom-label-class="min-w-[120px]"
+          />
+        </div>
+        <div class="flex justify-between w-full gap-2 py-2">
+          <label
+            class="text-sm font-medium whitespace-nowrap min-w-[120px] text-slate-900 dark:text-slate-50"
+          >
+            {{
+              t('HELP_CENTER.EDIT_ARTICLE_PAGE.ARTICLE_PROPERTIES.META_TAGS')
+            }}
+          </label>
+          <TagInput
+            v-model="state.tags"
+            :placeholder="
+              t(
+                'HELP_CENTER.EDIT_ARTICLE_PAGE.ARTICLE_PROPERTIES.META_TAGS_PLACEHOLDER'
+              )
+            "
+            class="w-[224px]"
+          />
+        </div>
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticlePage/ArticleHeaderControls.vue

@@ -0,0 +1,194 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useRoute } from 'vue-router';
+import { OnClickOutside } from '@vueuse/components';
+import {
+  ARTICLE_TABS,
+  CATEGORY_ALL,
+  ARTICLE_TABS_OPTIONS,
+} from 'dashboard/helper/portalHelper';
+
+import TabBar from 'dashboard/components-next/tabbar/TabBar.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+
+const props = defineProps({
+  categories: {
+    type: Array,
+    required: true,
+  },
+  allowedLocales: {
+    type: Array,
+    required: true,
+  },
+  meta: {
+    type: Object,
+    required: true,
+  },
+});
+
+const emit = defineEmits([
+  'tabChange',
+  'localeChange',
+  'categoryChange',
+  'newArticle',
+]);
+
+const route = useRoute();
+const { t } = useI18n();
+
+const isCategoryMenuOpen = ref(false);
+const isLocaleMenuOpen = ref(false);
+
+const countKey = tab => {
+  if (tab.value === 'all') {
+    return 'articlesCount';
+  }
+  return `${tab.value}ArticlesCount`;
+};
+
+const tabs = computed(() => {
+  return ARTICLE_TABS_OPTIONS.map(tab => ({
+    label: t(`HELP_CENTER.ARTICLES_PAGE.ARTICLES_HEADER.TABS.${tab.key}`),
+    value: tab.value,
+    count: props.meta[countKey(tab)],
+  }));
+});
+
+const activeTabIndex = computed(() => {
+  const tabParam = route.params.tab || ARTICLE_TABS.ALL;
+  return tabs.value.findIndex(tab => tab.value === tabParam);
+});
+
+const activeCategoryName = computed(() => {
+  const activeCategory = props.categories.find(
+    category => category.slug === route.params.categorySlug
+  );
+
+  if (activeCategory) {
+    const { icon, name } = activeCategory;
+    return `${icon} ${name}`;
+  }
+
+  return t('HELP_CENTER.ARTICLES_PAGE.ARTICLES_HEADER.CATEGORY.ALL');
+});
+
+const activeLocaleName = computed(() => {
+  return props.allowedLocales.find(
+    locale => locale.code === route.params.locale
+  )?.name;
+});
+
+const categoryMenuItems = computed(() => {
+  const defaultMenuItem = {
+    label: t('HELP_CENTER.ARTICLES_PAGE.ARTICLES_HEADER.CATEGORY.ALL'),
+    value: CATEGORY_ALL,
+    action: 'filter',
+  };
+
+  const categoryItems = props.categories.map(category => ({
+    label: category.name,
+    value: category.slug,
+    action: 'filter',
+    emoji: category.icon,
+  }));
+
+  const hasCategorySlug = !!route.params.categorySlug;
+
+  return hasCategorySlug ? [defaultMenuItem, ...categoryItems] : categoryItems;
+});
+
+const hasCategoryMenuItems = computed(() => {
+  return categoryMenuItems.value?.length > 0;
+});
+
+const localeMenuItems = computed(() => {
+  return props.allowedLocales.map(locale => ({
+    label: locale.name,
+    value: locale.code,
+    action: 'filter',
+  }));
+});
+
+const hasMoreThanOneLocaleMenuItems = computed(() => {
+  return localeMenuItems.value?.length > 1;
+});
+
+const handleLocaleAction = ({ value }) => {
+  emit('localeChange', value);
+  isLocaleMenuOpen.value = false;
+};
+
+const handleCategoryAction = ({ value }) => {
+  emit('categoryChange', value);
+  isCategoryMenuOpen.value = false;
+};
+
+const handleNewArticle = () => {
+  emit('newArticle');
+};
+
+const handleTabChange = value => {
+  emit('tabChange', value);
+};
+</script>
+
+<template>
+  <div class="flex flex-col items-start w-full gap-2 lg:flex-row">
+    <TabBar
+      :tabs="tabs"
+      :initial-active-tab="activeTabIndex"
+      @tab-changed="handleTabChange"
+    />
+    <div class="flex items-start justify-between w-full gap-2">
+      <div class="flex items-center gap-2">
+        <div v-if="hasMoreThanOneLocaleMenuItems" class="relative group">
+          <OnClickOutside @trigger="isLocaleMenuOpen = false">
+            <Button
+              :label="activeLocaleName"
+              size="sm"
+              icon="i-lucide-chevron-down"
+              color="slate"
+              trailing-icon
+              @click="isLocaleMenuOpen = !isLocaleMenuOpen"
+            />
+
+            <DropdownMenu
+              v-if="isLocaleMenuOpen"
+              :menu-items="localeMenuItems"
+              class="left-0 w-40 max-w-[300px] mt-2 overflow-y-auto xl:right-0 top-full max-h-60"
+              @action="handleLocaleAction"
+            />
+          </OnClickOutside>
+        </div>
+        <div v-if="hasCategoryMenuItems" class="relative group">
+          <OnClickOutside @trigger="isCategoryMenuOpen = false">
+            <Button
+              :label="activeCategoryName"
+              icon="i-lucide-chevron-down"
+              size="sm"
+              color="slate"
+              trailing-icon
+              class="max-w-48"
+              @click="isCategoryMenuOpen = !isCategoryMenuOpen"
+            />
+
+            <DropdownMenu
+              v-if="isCategoryMenuOpen"
+              :menu-items="categoryMenuItems"
+              class="left-0 w-48 mt-2 overflow-y-auto xl:right-0 top-full max-h-60"
+              @action="handleCategoryAction"
+            />
+          </OnClickOutside>
+        </div>
+      </div>
+      <Button
+        :label="t('HELP_CENTER.ARTICLES_PAGE.ARTICLES_HEADER.NEW_ARTICLE')"
+        icon="i-lucide-plus"
+        size="sm"
+        @click="handleNewArticle"
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticlePage/ArticleList.vue

@@ -1,25 +1,190 @@
 <script setup>
+import { ref, computed, watch } from 'vue';
+import Draggable from 'vuedraggable';
+import { useMapGetter, useStore } from 'dashboard/composables/store.js';
+import { useRouter, useRoute } from 'vue-router';
+import { useI18n } from 'vue-i18n';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { PORTALS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
+import { getArticleStatus } from 'dashboard/helper/portalHelper.js';
+import wootConstants from 'dashboard/constants/globals';
+
 import ArticleCard from 'dashboard/components-next/HelpCenter/ArticleCard/ArticleCard.vue';
 
-defineProps({
+const props = defineProps({
   articles: {
     type: Array,
     required: true,
   },
+  isCategoryArticles: {
+    type: Boolean,
+    default: false,
+  },
 });
+
+const { ARTICLE_STATUS_TYPES } = wootConstants;
+
+const router = useRouter();
+const route = useRoute();
+const store = useStore();
+const { t } = useI18n();
+
+const localArticles = ref(props.articles);
+
+const dragEnabled = computed(() => {
+  // Enable dragging only for category articles and when there's more than one article
+  return props.isCategoryArticles && localArticles.value?.length > 1;
+});
+
+const getCategoryById = useMapGetter('categories/categoryById');
+
+const openArticle = id => {
+  const { tab, categorySlug, locale } = route.params;
+  if (props.isCategoryArticles) {
+    router.push({
+      name: 'portals_categories_articles_edit',
+      params: { articleSlug: id },
+    });
+  } else {
+    router.push({
+      name: 'portals_articles_edit',
+      params: {
+        articleSlug: id,
+        tab,
+        categorySlug,
+        locale,
+      },
+    });
+  }
+};
+
+const onReorder = reorderedGroup => {
+  store.dispatch('articles/reorder', {
+    reorderedGroup,
+    portalSlug: route.params.portalSlug,
+  });
+};
+
+const onDragEnd = () => {
+  // Reuse existing positions to maintain order within the current group
+  const sortedArticlePositions = localArticles.value
+    .map(article => article.position)
+    .sort((a, b) => a - b); // Use custom sort to handle numeric values correctly
+
+  const orderedArticles = localArticles.value.map(article => article.id);
+
+  // Create a map of article IDs to their new positions
+  const reorderedGroup = orderedArticles.reduce((obj, key, index) => {
+    obj[key] = sortedArticlePositions[index];
+    return obj;
+  }, {});
+
+  onReorder(reorderedGroup);
+};
+
+const getCategory = categoryId => {
+  return getCategoryById.value(categoryId) || { name: '', icon: '' };
+};
+
+const getStatusMessage = (status, isSuccess) => {
+  const messageType = isSuccess ? 'SUCCESS' : 'ERROR';
+  const statusMap = {
+    [ARTICLE_STATUS_TYPES.PUBLISH]: 'PUBLISH_ARTICLE',
+    [ARTICLE_STATUS_TYPES.ARCHIVE]: 'ARCHIVE_ARTICLE',
+    [ARTICLE_STATUS_TYPES.DRAFT]: 'DRAFT_ARTICLE',
+  };
+
+  return statusMap[status]
+    ? t(`HELP_CENTER.${statusMap[status]}.API.${messageType}`)
+    : '';
+};
+
+const updateMeta = () => {
+  const { portalSlug, locale } = route.params;
+  return store.dispatch('portals/show', { portalSlug, locale });
+};
+
+const handleArticleAction = async (action, { status, id }) => {
+  const { portalSlug } = route.params;
+  try {
+    if (action === 'delete') {
+      await store.dispatch('articles/delete', {
+        portalSlug,
+        articleId: id,
+      });
+      useAlert(t('HELP_CENTER.DELETE_ARTICLE.API.SUCCESS_MESSAGE'));
+    } else {
+      await store.dispatch('articles/update', {
+        portalSlug,
+        articleId: id,
+        status,
+      });
+      useAlert(getStatusMessage(status, true));
+
+      if (status === ARTICLE_STATUS_TYPES.ARCHIVE) {
+        useTrack(PORTALS_EVENTS.ARCHIVE_ARTICLE, { uiFrom: 'header' });
+      } else if (status === ARTICLE_STATUS_TYPES.PUBLISH) {
+        useTrack(PORTALS_EVENTS.PUBLISH_ARTICLE);
+      }
+    }
+    await updateMeta();
+  } catch (error) {
+    const errorMessage =
+      error?.message ||
+      (action === 'delete'
+        ? t('HELP_CENTER.DELETE_ARTICLE.API.ERROR_MESSAGE')
+        : getStatusMessage(status, false));
+    useAlert(errorMessage);
+  }
+};
+
+const updateArticle = ({ action, value, id }) => {
+  const status = action !== 'delete' ? getArticleStatus(value) : null;
+  handleArticleAction(action, { status, id });
+};
+
+// Watch for changes in the articles prop and update the localArticles ref
+watch(
+  () => props.articles,
+  newArticles => {
+    localArticles.value = newArticles;
+  },
+  { deep: true }
+);
 </script>
 
 <template>
-  <ul role="list" class="w-full h-full space-y-4">
-    <ArticleCard
-      v-for="article in articles"
-      :key="article.title"
-      :title="article.title"
-      :status="article.status"
-      :author="article.author"
-      :category="article.category"
-      :views="article.views"
-      :updated-at="article.updatedAt"
-    />
-  </ul>
+  <Draggable
+    v-model="localArticles"
+    :disabled="!dragEnabled"
+    item-key="id"
+    tag="ul"
+    ghost-class="article-ghost-class"
+    class="w-full h-full space-y-4"
+    @end="onDragEnd"
+  >
+    <template #item="{ element }">
+      <li class="list-none rounded-2xl">
+        <ArticleCard
+          :id="element.id"
+          :key="element.id"
+          :title="element.title"
+          :status="element.status"
+          :author="element.author"
+          :category="getCategory(element.category.id)"
+          :views="element.views || 0"
+          :updated-at="element.updatedAt"
+          :class="{ 'cursor-grab': dragEnabled }"
+          @open-article="openArticle"
+          @article-action="updateArticle"
+        />
+      </li>
+    </template>
+  </Draggable>
 </template>
+
+<style lang="scss" scoped>
+.article-ghost-class {
+  @apply opacity-50 bg-n-solid-1;
+}
+</style>

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticlePage/ArticlesPage.vue

@@ -1,74 +1,190 @@
 <script setup>
-import HelpCenterLayout from 'dashboard/components-next/HelpCenter/HelpCenterLayout.vue';
-import TabBar from 'dashboard/components-next/tabbar/TabBar.vue';
-import Button from 'dashboard/components-next/button/Button.vue';
-import ArticleList from 'dashboard/components-next/HelpCenter/Pages/ArticlePage/ArticleList.vue';
+import { computed } from 'vue';
+import { useRouter, useRoute } from 'vue-router';
+import { useI18n } from 'vue-i18n';
+import { useMapGetter } from 'dashboard/composables/store.js';
+import { ARTICLE_TABS, CATEGORY_ALL } from 'dashboard/helper/portalHelper';
 
-defineProps({
+import HelpCenterLayout from 'dashboard/components-next/HelpCenter/HelpCenterLayout.vue';
+import ArticleList from 'dashboard/components-next/HelpCenter/Pages/ArticlePage/ArticleList.vue';
+import ArticleHeaderControls from 'dashboard/components-next/HelpCenter/Pages/ArticlePage/ArticleHeaderControls.vue';
+import CategoryHeaderControls from 'dashboard/components-next/HelpCenter/Pages/CategoryPage/CategoryHeaderControls.vue';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+import ArticleEmptyState from 'dashboard/components-next/HelpCenter/EmptyState/Article/ArticleEmptyState.vue';
+
+const props = defineProps({
   articles: {
     type: Array,
     required: true,
   },
+  categories: {
+    type: Array,
+    required: true,
+  },
+  allowedLocales: {
+    type: Array,
+    required: true,
+  },
+  portalName: {
+    type: String,
+    required: true,
+  },
+  meta: {
+    type: Object,
+    required: true,
+  },
+  isCategoryArticles: {
+    type: Boolean,
+    default: false,
+  },
 });
 
-const tabs = [
-  { label: 'All articles', count: 24 },
-  { label: 'Mine', count: 13 },
-  { label: 'Draft', count: 5 },
-  { label: 'Archived', count: 11 },
-];
-// TODO: remove comments
-// eslint-disable-next-line no-unused-vars
-const handleTabChange = tab => {
-  // TODO: Implement tab change logic
+const emit = defineEmits(['pageChange', 'fetchPortal']);
+
+const router = useRouter();
+const route = useRoute();
+const { t } = useI18n();
+
+const isSwitchingPortal = useMapGetter('portals/isSwitchingPortal');
+const isFetching = useMapGetter('articles/isFetching');
+
+const hasNoArticles = computed(
+  () => !isFetching.value && !props.articles.length
+);
+
+const isLoading = computed(() => isFetching.value || isSwitchingPortal.value);
+
+const totalArticlesCount = computed(() => props.meta.allArticlesCount);
+
+const hasNoArticlesInPortal = computed(
+  () => totalArticlesCount.value === 0 && !props.isCategoryArticles
+);
+
+const shouldShowPaginationFooter = computed(() => {
+  return !(isFetching.value || isSwitchingPortal.value || hasNoArticles.value);
+});
+
+const updateRoute = newParams => {
+  const { portalSlug, locale, tab, categorySlug } = route.params;
+  router.push({
+    name: 'portals_articles_index',
+    params: {
+      portalSlug,
+      locale: newParams.locale ?? locale,
+      tab: newParams.tab ?? tab,
+      categorySlug: newParams.categorySlug ?? categorySlug,
+      ...newParams,
+    },
+  });
 };
-// eslint-disable-next-line no-unused-vars
-const handlePageChange = page => {
-  // TODO: Implement page change logic
+
+const articlesCount = computed(() => {
+  const { tab } = route.params;
+  const { meta } = props;
+  const countMap = {
+    '': meta.articlesCount,
+    mine: meta.mineArticlesCount,
+    draft: meta.draftArticlesCount,
+    archived: meta.archivedArticlesCount,
+  };
+  return Number(countMap[tab] || countMap['']);
+});
+
+const showArticleHeaderControls = computed(
+  () =>
+    !hasNoArticlesInPortal.value &&
+    !props.isCategoryArticles &&
+    !isSwitchingPortal.value
+);
+
+const showCategoryHeaderControls = computed(
+  () => props.isCategoryArticles && !isSwitchingPortal.value
+);
+
+const getEmptyStateText = type => {
+  if (props.isCategoryArticles) {
+    return t(`HELP_CENTER.ARTICLES_PAGE.EMPTY_STATE.CATEGORY.${type}`);
+  }
+  const tabName = route.params.tab?.toUpperCase() || 'ALL';
+  return t(`HELP_CENTER.ARTICLES_PAGE.EMPTY_STATE.${tabName}.${type}`);
+};
+
+const getEmptyStateTitle = computed(() => getEmptyStateText('TITLE'));
+const getEmptyStateSubtitle = computed(() => getEmptyStateText('SUBTITLE'));
+
+const handleTabChange = tab =>
+  updateRoute({ tab: tab.value === ARTICLE_TABS.ALL ? '' : tab.value });
+
+const handleCategoryAction = value =>
+  updateRoute({ categorySlug: value === CATEGORY_ALL ? '' : value });
+
+const handleLocaleAction = value => {
+  updateRoute({ locale: value, categorySlug: '' });
+  emit('fetchPortal', value);
+};
+const handlePageChange = page => emit('pageChange', page);
+
+const navigateToNewArticlePage = () => {
+  const { categorySlug, locale } = route.params;
+  router.push({
+    name: 'portals_articles_new',
+    params: { categorySlug, locale },
+  });
 };
 </script>
 
 <template>
   <HelpCenterLayout
-    :current-page="1"
-    :total-items="100"
-    :items-per-page="10"
+    :current-page="Number(meta.currentPage)"
+    :total-items="articlesCount"
+    :items-per-page="25"
+    :header="portalName"
+    :show-pagination-footer="shouldShowPaginationFooter"
     @update:current-page="handlePageChange"
   >
     <template #header-actions>
       <div class="flex items-end justify-between">
-        <div class="flex flex-col items-start w-full gap-2 lg:flex-row">
-          <TabBar
-            :tabs="tabs"
-            :initial-active-tab="1"
-            @tab-changed="handleTabChange"
-          />
-          <div class="flex items-start justify-between w-full gap-2">
-            <div class="flex items-center gap-2">
-              <Button
-                label="English"
-                size="sm"
-                icon-position="right"
-                icon="chevron-lucide-down"
-                icon-lib="lucide"
-                variant="secondary"
-              />
-              <Button
-                label="All categories"
-                size="sm"
-                icon-position="right"
-                icon="chevron-lucide-down"
-                icon-lib="lucide"
-                variant="secondary"
-              />
-            </div>
-            <Button label="New article" icon="add" size="sm" />
-          </div>
-        </div>
+        <ArticleHeaderControls
+          v-if="showArticleHeaderControls"
+          :categories="categories"
+          :allowed-locales="allowedLocales"
+          :meta="meta"
+          @tab-change="handleTabChange"
+          @locale-change="handleLocaleAction"
+          @category-change="handleCategoryAction"
+          @new-article="navigateToNewArticlePage"
+        />
+        <CategoryHeaderControls
+          v-else-if="showCategoryHeaderControls"
+          :categories="categories"
+          :allowed-locales="allowedLocales"
+          :has-selected-category="isCategoryArticles"
+        />
       </div>
     </template>
     <template #content>
-      <ArticleList :articles="articles" />
+      <div
+        v-if="isLoading"
+        class="flex items-center justify-center py-10 text-n-slate-11"
+      >
+        <Spinner />
+      </div>
+      <ArticleList
+        v-else-if="!hasNoArticles"
+        :articles="articles"
+        :is-category-articles="isCategoryArticles"
+      />
+      <ArticleEmptyState
+        v-else
+        class="pt-14"
+        :title="getEmptyStateTitle"
+        :subtitle="getEmptyStateSubtitle"
+        :show-button="hasNoArticlesInPortal"
+        :button-label="
+          t('HELP_CENTER.ARTICLES_PAGE.EMPTY_STATE.ALL.BUTTON_LABEL')
+        "
+        @click="navigateToNewArticlePage"
+      />
     </template>
   </HelpCenterLayout>
 </template>

app/javascript/dashboard/components-next/HelpCenter/Pages/CategoryPage/CategoriesPage.vue

@@ -1,101 +1,139 @@
 <script setup>
 import { ref, computed } from 'vue';
-// import { OnClickOutside } from '@vueuse/components';
+import { useRoute, useRouter } from 'vue-router';
+import { useI18n } from 'vue-i18n';
+import { useStore, useMapGetter } from 'dashboard/composables/store';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { PORTALS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
+
 import HelpCenterLayout from 'dashboard/components-next/HelpCenter/HelpCenterLayout.vue';
-import Button from 'dashboard/components-next/button/Button.vue';
-import Breadcrumb from 'dashboard/components-next/breadcrumb/Breadcrumb.vue';
 import CategoryList from 'dashboard/components-next/HelpCenter/Pages/CategoryPage/CategoryList.vue';
-import ArticleList from 'dashboard/components-next/HelpCenter/Pages/ArticlePage/ArticleList.vue';
-// import EditCategory from 'dashboard/playground/HelpCenter/components/EditCategory.vue';
+import CategoryHeaderControls from 'dashboard/components-next/HelpCenter/Pages/CategoryPage/CategoryHeaderControls.vue';
+import CategoryEmptyState from 'dashboard/components-next/HelpCenter/EmptyState/Category/CategoryEmptyState.vue';
+import EditCategoryDialog from 'dashboard/components-next/HelpCenter/Pages/CategoryPage/EditCategoryDialog.vue';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
 
 const props = defineProps({
   categories: {
     type: Array,
     required: true,
   },
+  isFetching: {
+    type: Boolean,
+    required: false,
+  },
+  allowedLocales: {
+    type: Array,
+    required: true,
+  },
 });
 
+const emit = defineEmits(['fetchCategories']);
+
+const route = useRoute();
+const router = useRouter();
+const store = useStore();
+const { t } = useI18n();
+
+const editCategoryDialog = ref(null);
 const selectedCategory = ref(null);
-// const showEditCategory = ref(false);
 
-// const openEditCategory = () => {
-//   showEditCategory.value = true;
-// };
-// const closeEditCategory = () => {
-//   showEditCategory.value = false;
-// };
+const isSwitchingPortal = useMapGetter('portals/isSwitchingPortal');
+const isLoading = computed(() => props.isFetching || isSwitchingPortal.value);
+const hasCategories = computed(() => props.categories?.length > 0);
 
-const breadcrumbItems = computed(() => {
-  const items = [{ label: 'Categories (en-US)', link: '#' }];
-  if (selectedCategory.value) {
-    items.push({
-      label: selectedCategory.value.title,
-      count: selectedCategory.value.articles.length,
+const updateRoute = (newParams, routeName) => {
+  const { accountId, portalSlug, locale } = route.params;
+  const baseParams = { accountId, portalSlug, locale };
+
+  router.push({
+    name: routeName,
+    params: {
+      ...baseParams,
+      ...newParams,
+      categorySlug: newParams.categorySlug,
+    },
+  });
+};
+
+const openCategoryArticles = slug => {
+  updateRoute({ categorySlug: slug }, 'portals_categories_articles_index');
+};
+
+const handleLocaleChange = value => {
+  updateRoute({ locale: value }, 'portals_categories_index');
+  emit('fetchCategories', value);
+};
+
+async function deleteCategory(category) {
+  try {
+    await store.dispatch('categories/delete', {
+      portalSlug: route.params.portalSlug,
+      categoryId: category.id,
     });
+
+    useTrack(PORTALS_EVENTS.DELETE_CATEGORY, {
+      hasArticles: category?.meta?.articles_count > 0,
+    });
+
+    useAlert(
+      t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.DELETE.API.SUCCESS_MESSAGE')
+    );
+  } catch (error) {
+    useAlert(
+      error.message ||
+        t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.DELETE.API.ERROR_MESSAGE')
+    );
+  }
+}
+
+const handleAction = ({ action, id, category: categoryData }) => {
+  if (action === 'edit') {
+    selectedCategory.value = props.categories.find(
+      category => category.id === id
+    );
+    editCategoryDialog.value.dialogRef.open();
+  }
+  if (action === 'delete') {
+    deleteCategory(categoryData);
   }
-  return items;
-});
-const openCategoryArticles = id => {
-  selectedCategory.value = props.categories.find(
-    category => category.id === id
-  );
 };
-const resetCategory = () => {
-  selectedCategory.value = null;
-};
-const displayedArticles = computed(() => {
-  return selectedCategory.value ? selectedCategory.value.articles : [];
-});
 </script>
 
-<!-- eslint-disable vue/no-bare-strings-in-template -->
 <template>
   <HelpCenterLayout :show-pagination-footer="false">
     <template #header-actions>
-      <div class="flex items-center justify-between">
-        <div v-if="!selectedCategory" class="flex items-center gap-4">
-          <Button
-            label="English"
-            size="sm"
-            icon-position="right"
-            icon="chevron-lucide-down"
-            icon-lib="lucide"
-            variant="secondary"
-          />
-          <div
-            class="w-px h-3.5 rounded my-auto bg-slate-75 dark:bg-slate-800"
-          />
-          <span class="text-sm font-medium text-slate-800 dark:text-slate-100">
-            {{ categories.length }} categories
-          </span>
-        </div>
-        <Breadcrumb v-else :items="breadcrumbItems" @click="resetCategory" />
-        <Button
-          v-if="!selectedCategory"
-          label="New category"
-          icon="add"
-          size="sm"
-        />
-        <div v-else class="relative">
-          <Button
-            label="Edit category"
-            variant="secondary"
-            size="sm"
-            @click="openEditCategory"
-          />
-          <!-- <OnClickOutside @trigger="closeEditCategory">
-            <EditCategory v-if="showEditCategory" @close="closeEditCategory" />
-          </OnClickOutside> -->
-        </div>
-      </div>
+      <CategoryHeaderControls
+        :categories="categories"
+        :is-category-articles="false"
+        :allowed-locales="allowedLocales"
+        @locale-change="handleLocaleChange"
+      />
     </template>
     <template #content>
+      <div
+        v-if="isLoading"
+        class="flex items-center justify-center py-10 text-n-slate-11"
+      >
+        <Spinner />
+      </div>
       <CategoryList
-        v-if="!selectedCategory"
+        v-else-if="hasCategories"
         :categories="categories"
         @click="openCategoryArticles"
+        @action="handleAction"
+      />
+      <CategoryEmptyState
+        v-else
+        class="pt-14"
+        :title="t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_EMPTY_STATE.TITLE')"
+        :subtitle="t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_EMPTY_STATE.SUBTITLE')"
       />
-      <ArticleList v-else :articles="displayedArticles" />
     </template>
+    <EditCategoryDialog
+      ref="editCategoryDialog"
+      :allowed-locales="allowedLocales"
+      :selected-category="selectedCategory"
+    />
   </HelpCenterLayout>
 </template>

app/javascript/dashboard/components-next/HelpCenter/Pages/CategoryPage/CategoryDialog.vue

@@ -0,0 +1,112 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+import { useStore } from 'dashboard/composables/store';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { useRoute } from 'vue-router';
+import { PORTALS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
+
+import CategoryForm from 'dashboard/components-next/HelpCenter/Pages/CategoryPage/CategoryForm.vue';
+
+const props = defineProps({
+  mode: {
+    type: String,
+    default: 'edit',
+    validator: value => ['edit', 'create'].includes(value),
+  },
+  selectedCategory: {
+    type: Object,
+    default: () => ({}),
+  },
+  portalName: {
+    type: String,
+    default: '',
+  },
+  activeLocaleName: {
+    type: String,
+    default: '',
+  },
+  activeLocaleCode: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['close']);
+
+const store = useStore();
+const { t } = useI18n();
+const route = useRoute();
+
+const handleCategory = async formData => {
+  const { id, name, slug, icon, description, locale } = formData;
+  const categoryData = { name, icon, slug, description };
+
+  if (props.mode === 'create') {
+    categoryData.locale = locale;
+  } else {
+    categoryData.id = id;
+  }
+
+  try {
+    const action = props.mode === 'edit' ? 'update' : 'create';
+    const payload = {
+      portalSlug: route.params.portalSlug,
+      categoryObj: categoryData,
+    };
+
+    if (action === 'update') {
+      payload.categoryId = id;
+    }
+
+    await store.dispatch(`categories/${action}`, payload);
+
+    const successMessage = t(
+      `HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.${props.mode.toUpperCase()}.API.SUCCESS_MESSAGE`
+    );
+    useAlert(successMessage);
+
+    const trackEvent =
+      props.mode === 'edit'
+        ? PORTALS_EVENTS.EDIT_CATEGORY
+        : PORTALS_EVENTS.CREATE_CATEGORY;
+    useTrack(
+      trackEvent,
+      props.mode === 'create'
+        ? { hasDescription: Boolean(description) }
+        : undefined
+    );
+
+    emit('close');
+  } catch (error) {
+    const errorMessage =
+      error?.message ||
+      t(
+        `HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.${props.mode.toUpperCase()}.API.ERROR_MESSAGE`
+      );
+    useAlert(errorMessage);
+  }
+};
+</script>
+
+<template>
+  <div
+    class="w-[400px] absolute top-10 ltr:right-0 rtl:left-0 bg-n-alpha-3 backdrop-blur-[100px] p-6 rounded-xl border border-slate-50 dark:border-slate-900 shadow-md flex flex-col gap-6"
+  >
+    <h3 class="text-base font-medium text-slate-900 dark:text-slate-50">
+      {{
+        t(
+          `HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.HEADER.${mode.toUpperCase()}`
+        )
+      }}
+    </h3>
+    <CategoryForm
+      :mode="mode"
+      :selected-category="selectedCategory"
+      :active-locale-code="activeLocaleCode"
+      :portal-name="portalName"
+      :active-locale-name="activeLocaleName"
+      @submit="handleCategory"
+      @cancel="emit('close')"
+    />
+  </div>
+</template>

app/javascript/dashboard/components-next/HelpCenter/Pages/CategoryPage/CategoryForm.vue

@@ -0,0 +1,271 @@
+<script setup>
+import {
+  reactive,
+  ref,
+  watch,
+  computed,
+  defineAsyncComponent,
+  onMounted,
+} from 'vue';
+import { useI18n } from 'vue-i18n';
+import { OnClickOutside } from '@vueuse/components';
+import { useStoreGetters, useMapGetter } from 'dashboard/composables/store';
+import { useRoute } from 'vue-router';
+import { useVuelidate } from '@vuelidate/core';
+import { required, minLength } from '@vuelidate/validators';
+import { convertToCategorySlug } from 'dashboard/helper/commons.js';
+
+import Input from 'dashboard/components-next/input/Input.vue';
+import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  mode: {
+    type: String,
+    required: true,
+    validator: value => ['edit', 'create'].includes(value),
+  },
+  selectedCategory: {
+    type: Object,
+    default: () => ({}),
+  },
+  activeLocaleCode: {
+    type: String,
+    default: '',
+  },
+  showActionButtons: {
+    type: Boolean,
+    default: true,
+  },
+  portalName: {
+    type: String,
+    default: '',
+  },
+  activeLocaleName: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['submit', 'cancel']);
+
+const EmojiInput = defineAsyncComponent(
+  () => import('shared/components/emoji/EmojiInput.vue')
+);
+
+const { t } = useI18n();
+const route = useRoute();
+const getters = useStoreGetters();
+
+const isCreating = useMapGetter('categories/isCreating');
+
+const isUpdatingCategory = computed(() => {
+  const id = props.selectedCategory?.id;
+  if (id) return getters['categories/uiFlags'].value(id)?.isUpdating;
+
+  return false;
+});
+
+const isEmojiPickerOpen = ref(false);
+
+const state = reactive({
+  id: '',
+  name: '',
+  icon: '',
+  slug: '',
+  description: '',
+  locale: '',
+});
+
+const isEditMode = computed(() => props.mode === 'edit');
+
+const rules = {
+  name: { required, minLength: minLength(1) },
+  slug: { required },
+};
+
+const v$ = useVuelidate(rules, state);
+
+const isSubmitDisabled = computed(() => v$.value.$invalid);
+
+const nameError = computed(() =>
+  v$.value.name.$error
+    ? t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.FORM.NAME.ERROR')
+    : ''
+);
+
+const slugError = computed(() =>
+  v$.value.slug.$error
+    ? t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.FORM.SLUG.ERROR')
+    : ''
+);
+
+const slugHelpText = computed(() => {
+  const { portalSlug, locale } = route.params;
+  return t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.FORM.SLUG.HELP_TEXT', {
+    portalSlug,
+    localeCode: locale,
+    categorySlug: state.slug,
+  });
+});
+
+const onClickInsertEmoji = emoji => {
+  state.icon = emoji;
+  isEmojiPickerOpen.value = false;
+};
+
+const handleSubmit = async () => {
+  const isFormCorrect = await v$.value.$validate();
+  if (!isFormCorrect) return;
+
+  emit('submit', { ...state });
+};
+
+const handleCancel = () => {
+  emit('cancel');
+};
+
+watch(
+  () => state.name,
+  () => {
+    if (!isEditMode.value) {
+      state.slug = convertToCategorySlug(state.name);
+    }
+  }
+);
+
+watch(
+  () => props.selectedCategory,
+  newCategory => {
+    if (props.mode === 'edit' && newCategory) {
+      const { id, name, icon, slug, description } = newCategory;
+      Object.assign(state, { id, name, icon, slug, description });
+    }
+  },
+  { immediate: true }
+);
+
+onMounted(() => {
+  if (props.mode === 'create') {
+    state.locale = props.activeLocaleCode;
+  }
+});
+
+defineExpose({ state, isSubmitDisabled });
+</script>
+
+<template>
+  <div class="flex flex-col gap-4">
+    <div
+      class="flex items-center justify-start gap-8 px-4 py-2 border rounded-lg border-n-strong"
+    >
+      <div class="flex flex-col items-start w-full gap-2 py-2">
+        <span class="text-sm font-medium text-n-slate-11">
+          {{ t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.HEADER.PORTAL') }}
+        </span>
+        <span class="text-sm text-n-slate-12">
+          {{ portalName }}
+        </span>
+      </div>
+      <div class="justify-start w-px h-10 bg-n-strong" />
+      <div class="flex flex-col w-full gap-2 py-2">
+        <span class="text-sm font-medium text-n-slate-11">
+          {{ t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.HEADER.LOCALE') }}
+        </span>
+        <span
+          :title="`${activeLocaleName} (${activeLocaleCode})`"
+          class="text-sm line-clamp-1 text-n-slate-12"
+        >
+          {{ `${activeLocaleName} (${activeLocaleCode})` }}
+        </span>
+      </div>
+    </div>
+    <div class="flex flex-col gap-4">
+      <div class="relative">
+        <Input
+          v-model="state.name"
+          :label="
+            t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.FORM.NAME.LABEL')
+          "
+          :placeholder="
+            t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.FORM.NAME.PLACEHOLDER')
+          "
+          :message="nameError"
+          :message-type="nameError ? 'error' : 'info'"
+          custom-input-class="!h-10 ltr:!pl-12 rtl:!pr-12"
+        >
+          <template #prefix>
+            <OnClickOutside @trigger="isEmojiPickerOpen = false">
+              <Button
+                :label="state.icon"
+                color="slate"
+                size="sm"
+                :icon="!state.icon ? 'i-lucide-smile-plus' : ''"
+                class="!h-[38px] !w-[38px] absolute top-[31px] !outline-none !rounded-[7px] border-0 ltr:left-px rtl:right-px ltr:!rounded-r-none rtl:!rounded-l-none"
+                @click="isEmojiPickerOpen = !isEmojiPickerOpen"
+              />
+              <EmojiInput
+                v-if="isEmojiPickerOpen"
+                class="left-0 top-16"
+                show-remove-button
+                :on-click="onClickInsertEmoji"
+              />
+            </OnClickOutside>
+          </template>
+        </Input>
+      </div>
+      <Input
+        v-model="state.slug"
+        :label="t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.FORM.SLUG.LABEL')"
+        :placeholder="
+          t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.FORM.SLUG.PLACEHOLDER')
+        "
+        :disabled="isEditMode"
+        :message="slugError ? slugError : slugHelpText"
+        :message-type="slugError ? 'error' : 'info'"
+        custom-input-class="!h-10"
+      />
+      <TextArea
+        v-model="state.description"
+        :label="
+          t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.FORM.DESCRIPTION.LABEL')
+        "
+        :placeholder="
+          t(
+            'HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.FORM.DESCRIPTION.PLACEHOLDER'
+          )
+        "
+        show-character-count
+      />
+      <div
+        v-if="showActionButtons"
+        class="flex items-center justify-between w-full gap-3"
+      >
+        <Button
+          variant="faded"
+          color="slate"
+          :label="t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.BUTTONS.CANCEL')"
+          class="w-full bg-n-alpha-2 n-blue-text hover:bg-n-alpha-3"
+          @click="handleCancel"
+        />
+        <Button
+          :label="
+            t(
+              `HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.BUTTONS.${mode.toUpperCase()}`
+            )
+          "
+          class="w-full"
+          :disabled="isSubmitDisabled || isCreating || isUpdatingCategory"
+          :is-loading="isCreating || isUpdatingCategory"
+          @click="handleSubmit"
+        />
+      </div>
+    </div>
+  </div>
+</template>
+
+<style scoped lang="scss">
+.emoji-dialog::before {
+  @apply hidden;
+}
+</style>

app/javascript/dashboard/components-next/HelpCenter/Pages/CategoryPage/CategoryHeaderControls.vue

@@ -0,0 +1,202 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useRoute, useRouter } from 'vue-router';
+import { useI18n } from 'vue-i18n';
+import { OnClickOutside } from '@vueuse/components';
+import { useStoreGetters } from 'dashboard/composables/store.js';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import Breadcrumb from 'dashboard/components-next/breadcrumb/Breadcrumb.vue';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+import CategoryDialog from 'dashboard/components-next/HelpCenter/Pages/CategoryPage/CategoryDialog.vue';
+
+const props = defineProps({
+  categories: {
+    type: Array,
+    default: () => [],
+  },
+  allowedLocales: {
+    type: Array,
+    default: () => [],
+  },
+  hasSelectedCategory: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['localeChange']);
+
+const route = useRoute();
+const router = useRouter();
+const getters = useStoreGetters();
+const { t } = useI18n();
+
+const isLocaleMenuOpen = ref(false);
+const isCreateCategoryDialogOpen = ref(false);
+const isEditCategoryDialogOpen = ref(false);
+
+const currentPortalSlug = computed(() => {
+  return route.params.portalSlug;
+});
+
+const currentPortal = computed(() => {
+  const slug = currentPortalSlug.value;
+  if (slug) return getters['portals/portalBySlug'].value(slug);
+
+  return getters['portals/allPortals'].value[0];
+});
+
+const currentPortalName = computed(() => {
+  return currentPortal.value?.name;
+});
+
+const activeLocale = computed(() => {
+  return props.allowedLocales.find(
+    locale => locale.code === route.params.locale
+  );
+});
+
+const activeLocaleName = computed(() => activeLocale.value?.name ?? '');
+const activeLocaleCode = computed(() => activeLocale.value?.code ?? '');
+
+const localeMenuItems = computed(() => {
+  return props.allowedLocales.map(locale => ({
+    label: locale.name,
+    value: locale.code,
+    action: 'filter',
+  }));
+});
+
+const selectedCategory = computed(() =>
+  props.categories.find(category => category.slug === route.params.categorySlug)
+);
+
+const selectedCategoryName = computed(() => {
+  return selectedCategory.value?.name;
+});
+
+const selectedCategoryCount = computed(
+  () => selectedCategory.value?.meta?.articles_count || 0
+);
+
+const selectedCategoryEmoji = computed(() => {
+  return selectedCategory.value?.icon;
+});
+
+const categoriesCount = computed(() => props.categories?.length);
+
+const breadcrumbItems = computed(() => {
+  const items = [
+    {
+      label: t(
+        'HELP_CENTER.CATEGORY_PAGE.CATEGORY_HEADER.BREADCRUMB.CATEGORY_LOCALE',
+        { localeCode: activeLocaleCode.value }
+      ),
+      link: '#',
+    },
+  ];
+  if (selectedCategory.value) {
+    items.push({
+      label: t(
+        'HELP_CENTER.CATEGORY_PAGE.CATEGORY_HEADER.BREADCRUMB.ACTIVE_CATEGORY',
+        {
+          categoryName: selectedCategoryName.value,
+          categoryCount: selectedCategoryCount.value,
+        }
+      ),
+      emoji: selectedCategoryEmoji.value,
+    });
+  }
+  return items;
+});
+
+const handleLocaleAction = ({ value }) => {
+  emit('localeChange', value);
+  isLocaleMenuOpen.value = false;
+};
+
+const handleBreadcrumbClick = () => {
+  const { categorySlug, ...otherParams } = route.params;
+  router.push({
+    name: 'portals_categories_index',
+    params: otherParams,
+  });
+};
+</script>
+
+<template>
+  <div class="flex items-center justify-between w-full">
+    <div v-if="!hasSelectedCategory" class="flex items-center gap-4">
+      <div class="relative group">
+        <OnClickOutside @trigger="isLocaleMenuOpen = false">
+          <Button
+            :label="activeLocaleName"
+            size="sm"
+            trailing-icon
+            icon="i-lucide-chevron-down"
+            color="slate"
+            @click="isLocaleMenuOpen = !isLocaleMenuOpen"
+          />
+          <DropdownMenu
+            v-if="isLocaleMenuOpen"
+            :menu-items="localeMenuItems"
+            class="left-0 w-40 mt-2 overflow-y-auto xl:right-0 top-full max-h-60"
+            @action="handleLocaleAction"
+          />
+        </OnClickOutside>
+      </div>
+      <div class="w-px h-3.5 rounded my-auto bg-slate-75 dark:bg-slate-800" />
+      <span
+        class="min-w-0 text-sm font-medium truncate text-slate-800 dark:text-slate-100"
+      >
+        {{
+          t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_HEADER.CATEGORIES_COUNT', {
+            n: categoriesCount,
+          })
+        }}
+      </span>
+    </div>
+    <Breadcrumb
+      v-else
+      :items="breadcrumbItems"
+      @click="handleBreadcrumbClick"
+    />
+    <div v-if="!hasSelectedCategory" class="relative">
+      <OnClickOutside @trigger="isCreateCategoryDialogOpen = false">
+        <Button
+          :label="t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_HEADER.NEW_CATEGORY')"
+          icon="i-lucide-plus"
+          size="sm"
+          @click="isCreateCategoryDialogOpen = !isCreateCategoryDialogOpen"
+        />
+        <CategoryDialog
+          v-if="isCreateCategoryDialogOpen"
+          mode="create"
+          :portal-name="currentPortalName"
+          :active-locale-name="activeLocaleName"
+          :active-locale-code="activeLocaleCode"
+          @close="isCreateCategoryDialogOpen = false"
+        />
+      </OnClickOutside>
+    </div>
+    <div v-else class="relative">
+      <OnClickOutside @trigger="isEditCategoryDialogOpen = false">
+        <Button
+          :label="t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_HEADER.EDIT_CATEGORY')"
+          color="slate"
+          size="sm"
+          @click="isEditCategoryDialogOpen = !isEditCategoryDialogOpen"
+        />
+        <CategoryDialog
+          v-if="isEditCategoryDialogOpen"
+          :selected-category="selectedCategory"
+          :portal-name="currentPortalName"
+          :active-locale-name="activeLocaleName"
+          :active-locale-code="activeLocaleCode"
+          @close="isEditCategoryDialogOpen = false"
+        />
+      </OnClickOutside>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/HelpCenter/Pages/CategoryPage/CategoryList.vue

@@ -8,10 +8,14 @@ defineProps({
   },
 });
 
-const emit = defineEmits(['click']);
+const emit = defineEmits(['click', 'action']);
 
-const handleClick = id => {
-  emit('click', id);
+const handleClick = slug => {
+  emit('click', slug);
+};
+
+const handleAction = ({ action, value, id }, category) => {
+  emit('action', { action, value, id, category });
 };
 </script>
 
@@ -20,11 +24,14 @@ const handleClick = id => {
     <CategoryCard
       v-for="category in categories"
       :id="category.id"
-      :key="category.title"
-      :title="category.title"
+      :key="category.id"
+      :title="category.name"
+      :icon="category.icon"
       :description="category.description"
-      :articles-count="category.articlesCount"
-      @click="handleClick(category.id)"
+      :articles-count="category.meta.articles_count || 0"
+      :slug="category.slug"
+      @click="handleClick(category.slug)"
+      @action="handleAction($event, category)"
     />
   </ul>
 </template>

app/javascript/dashboard/components-next/HelpCenter/Pages/CategoryPage/EditCategoryDialog.vue

@@ -0,0 +1,110 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useStore, useStoreGetters } from 'dashboard/composables/store';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { useRoute } from 'vue-router';
+import { PORTALS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import CategoryForm from 'dashboard/components-next/HelpCenter/Pages/CategoryPage/CategoryForm.vue';
+
+const props = defineProps({
+  selectedCategory: {
+    type: Object,
+    default: () => ({}),
+  },
+  allowedLocales: {
+    type: Array,
+    default: () => [],
+  },
+});
+
+const { t } = useI18n();
+const store = useStore();
+const route = useRoute();
+const getters = useStoreGetters();
+
+const dialogRef = ref(null);
+const categoryFormRef = ref(null);
+
+const isUpdatingCategory = computed(() => {
+  const id = props.selectedCategory?.id;
+  if (id) return getters['categories/uiFlags'].value(id)?.isUpdating;
+
+  return false;
+});
+
+const isInvalidForm = computed(() => {
+  if (!categoryFormRef.value) return false;
+  const { isSubmitDisabled } = categoryFormRef.value;
+  return isSubmitDisabled;
+});
+
+const activeLocale = computed(() => {
+  return props.allowedLocales.find(
+    locale => locale.code === route.params.locale
+  );
+});
+
+const activeLocaleName = computed(() => activeLocale.value?.name ?? '');
+const activeLocaleCode = computed(() => activeLocale.value?.code ?? '');
+
+const onUpdateCategory = async () => {
+  if (!categoryFormRef.value) return;
+  const { state } = categoryFormRef.value;
+  const { id, name, slug, icon, description } = state;
+  const categoryData = { name, icon, slug, description };
+  categoryData.id = id;
+
+  try {
+    const payload = {
+      portalSlug: route.params.portalSlug,
+      categoryObj: categoryData,
+      categoryId: id,
+    };
+
+    await store.dispatch(`categories/update`, payload);
+
+    const successMessage = t(
+      `HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.EDIT.API.SUCCESS_MESSAGE`
+    );
+    useAlert(successMessage);
+    dialogRef.value.close();
+
+    const trackEvent = PORTALS_EVENTS.EDIT_CATEGORY;
+    useTrack(trackEvent, { hasDescription: Boolean(description) });
+  } catch (error) {
+    const errorMessage =
+      error?.message ||
+      t(`HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.EDIT.API.ERROR_MESSAGE`);
+    useAlert(errorMessage);
+  }
+};
+
+// Expose the dialogRef to the parent component
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    type="edit"
+    :title="t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.HEADER.EDIT')"
+    :description="
+      t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_DIALOG.HEADER.DESCRIPTION')
+    "
+    :is-loading="isUpdatingCategory"
+    :disable-confirm-button="isUpdatingCategory || isInvalidForm"
+    @confirm="onUpdateCategory"
+  >
+    <CategoryForm
+      ref="categoryFormRef"
+      mode="edit"
+      :selected-category="selectedCategory"
+      :active-locale-code="activeLocaleCode"
+      :portal-name="route.params.portalSlug"
+      :active-locale-name="activeLocaleName"
+      :show-action-buttons="false"
+    />
+  </Dialog>
+</template>

app/javascript/dashboard/components-next/HelpCenter/Pages/EditArticlePage/EditArticlePage.vue

@@ -1,146 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import { debounce } from '@chatwoot/utils';
-import { ARTICLE_EDITOR_MENU_OPTIONS } from 'dashboard/constants/editor';
-
-import HelpCenterLayout from 'dashboard/components-next/HelpCenter/HelpCenterLayout.vue';
-import Button from 'dashboard/components-next/button/Button.vue';
-import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
-import FullEditor from 'dashboard/components/widgets/WootWriter/FullEditor.vue';
-
-const { article } = defineProps({
-  article: {
-    type: Object,
-    default: () => ({}),
-  },
-});
-const emit = defineEmits(['saveArticle']);
-
-const saveArticle = debounce(value => emit('saveArticle', value), 400, false);
-
-const articleTitle = computed({
-  get: () => article.title,
-  set: title => {
-    saveArticle({ title });
-  },
-});
-
-const articleContent = computed({
-  get: () => article.content,
-  set: content => {
-    saveArticle({ content });
-  },
-});
-</script>
-
-<!-- eslint-disable vue/no-bare-strings-in-template -->
-<template>
-  <HelpCenterLayout :show-header-title="false" :show-pagination-footer="false">
-    <template #header-actions>
-      <div class="flex items-center justify-between h-20">
-        <Button
-          label="Back to articles"
-          icon="chevron-lucide-left"
-          icon-lib="lucide"
-          variant="link"
-          text-variant="info"
-          size="sm"
-        />
-        <div class="flex items-center gap-4">
-          <span class="text-xs font-medium text-slate-500 dark:text-slate-400">
-            Saved
-          </span>
-          <div class="flex items-center gap-2">
-            <Button label="Preview" variant="secondary" size="sm" />
-            <Button
-              label="Publish"
-              icon="chevron-lucide-down"
-              icon-position="right"
-              icon-lib="lucide"
-              size="sm"
-            />
-          </div>
-        </div>
-      </div>
-    </template>
-    <template #content>
-      <div class="flex flex-col gap-3 pl-4 mb-3 rtl:pr-3 rtl:pl-0">
-        <TextArea
-          v-model="articleTitle"
-          class="h-12"
-          custom-text-area-class="border-0 !text-[32px] !bg-transparent !py-0 !px-0 !h-auto !leading-[48px] !font-medium !tracking-[0.2px]"
-          placeholder="Title"
-        />
-        <div class="flex items-center gap-4">
-          <div class="flex items-center gap-2">
-            <div class="w-5 h-5 rounded-full bg-slate-100 dark:bg-slate-700" />
-            <span class="text-sm text-slate-500 dark:text-slate-400">
-              John Doe
-            </span>
-          </div>
-          <div class="w-px h-3 bg-slate-50 dark:bg-slate-800" />
-          <Button
-            label="Uncategorized"
-            icon="play-shape"
-            variant="ghost"
-            class="!px-2 font-normal"
-            text-variant="info"
-          />
-          <div class="w-px h-3 bg-slate-50 dark:bg-slate-800" />
-          <Button
-            label="More properties"
-            icon="add"
-            variant="ghost"
-            class="!px-2 font-normal"
-          />
-        </div>
-      </div>
-      <FullEditor
-        v-model="articleContent"
-        class="py-0 pb-10 pl-4 rtl:pr-4 rtl:pl-0 h-fit"
-        placeholder="Write something"
-        :enabled-menu-options="ARTICLE_EDITOR_MENU_OPTIONS"
-      />
-    </template>
-  </HelpCenterLayout>
-</template>
-
-<style lang="scss" scoped>
-::v-deep {
-  .ProseMirror .empty-node::before {
-    @apply text-slate-200 dark:text-slate-500 text-base;
-  }
-
-  .ProseMirror-menubar-wrapper {
-    .ProseMirror-woot-style {
-      @apply min-h-[15rem] max-h-full;
-    }
-  }
-
-  .ProseMirror-menubar {
-    display: none; // Hide by default
-  }
-
-  .editor-root .has-selection {
-    .ProseMirror-menubar {
-      @apply h-8 rounded-lg !px-2 z-50 bg-slate-50 dark:bg-slate-800 items-center gap-4 ml-0 mb-0 shadow-md border border-slate-75 dark:border-slate-700/50;
-      display: flex;
-      top: var(--selection-top, auto) !important;
-      left: var(--selection-left, 0) !important;
-      width: fit-content !important;
-      position: absolute !important;
-
-      .ProseMirror-menuitem {
-        @apply mr-0;
-        .ProseMirror-icon {
-          @apply p-0 mt-1 !mr-0;
-          svg {
-            width: 20px !important;
-            height: 20px !important;
-          }
-        }
-      }
-    }
-  }
-}
-</style>

app/javascript/dashboard/components-next/HelpCenter/Pages/LocalePage/AddLocaleDialog.vue

@@ -0,0 +1,99 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useStore } from 'dashboard/composables/store';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { useRoute } from 'vue-router';
+import { PORTALS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
+import allLocales from 'shared/constants/locales.js';
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+
+const props = defineProps({
+  portal: {
+    type: Object,
+    default: () => ({}),
+  },
+});
+
+const { t } = useI18n();
+const store = useStore();
+const route = useRoute();
+
+const dialogRef = ref(null);
+const isUpdating = ref(false);
+
+const selectedLocale = ref('');
+
+const addedLocales = computed(() => {
+  const { allowed_locales: allowedLocales = [] } = props.portal?.config || {};
+  return allowedLocales.map(locale => locale.code);
+});
+
+const locales = computed(() => {
+  return Object.keys(allLocales)
+    .map(key => {
+      return {
+        value: key,
+        label: `${allLocales[key]} (${key})`,
+      };
+    })
+    .filter(locale => !addedLocales.value.includes(locale.value));
+});
+
+const onCreate = async () => {
+  if (!selectedLocale.value) return;
+
+  isUpdating.value = true;
+  const updatedLocales = [...addedLocales.value, selectedLocale.value];
+
+  try {
+    await store.dispatch('portals/update', {
+      portalSlug: props.portal.slug,
+      config: { allowed_locales: updatedLocales },
+    });
+
+    useTrack(PORTALS_EVENTS.CREATE_LOCALE, {
+      localeAdded: selectedLocale.value,
+      totalLocales: updatedLocales.length,
+      from: route.name,
+    });
+
+    dialogRef.value?.close();
+    useAlert(
+      t('HELP_CENTER.LOCALES_PAGE.ADD_LOCALE_DIALOG.API.SUCCESS_MESSAGE')
+    );
+  } catch (error) {
+    useAlert(
+      error?.message ||
+        t('HELP_CENTER.LOCALES_PAGE.ADD_LOCALE_DIALOG.API.ERROR_MESSAGE')
+    );
+  } finally {
+    isUpdating.value = false;
+  }
+};
+
+// Expose the dialogRef to the parent component
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    type="edit"
+    :title="t('HELP_CENTER.LOCALES_PAGE.ADD_LOCALE_DIALOG.TITLE')"
+    :description="t('HELP_CENTER.LOCALES_PAGE.ADD_LOCALE_DIALOG.DESCRIPTION')"
+    @confirm="onCreate"
+  >
+    <div class="flex flex-col gap-6">
+      <ComboBox
+        v-model="selectedLocale"
+        :options="locales"
+        :placeholder="
+          t('HELP_CENTER.LOCALES_PAGE.ADD_LOCALE_DIALOG.COMBOBOX.PLACEHOLDER')
+        "
+        class="[&>div>button]:!border-n-slate-5 [&>div>button]:dark:!border-n-slate-5"
+      />
+    </div>
+  </Dialog>
+</template>

app/javascript/dashboard/components-next/HelpCenter/Pages/LocalePage/LocaleList.vue

@@ -1,12 +1,94 @@
 <script setup>
 import LocaleCard from 'dashboard/components-next/HelpCenter/LocaleCard/LocaleCard.vue';
+import { useStore } from 'dashboard/composables/store';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { useI18n } from 'vue-i18n';
+import { useRoute } from 'vue-router';
+import { PORTALS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 
-defineProps({
+const props = defineProps({
   locales: {
     type: Array,
     required: true,
   },
+  portal: {
+    type: Object,
+    required: true,
+  },
 });
+
+const store = useStore();
+const { t } = useI18n();
+const route = useRoute();
+
+const isLocaleDefault = code => {
+  return props.portal?.meta?.default_locale === code;
+};
+
+const updatePortalLocales = async ({
+  newAllowedLocales,
+  defaultLocale,
+  messageKey,
+}) => {
+  let alertMessage = '';
+  try {
+    await store.dispatch('portals/update', {
+      portalSlug: props.portal.slug,
+      config: {
+        default_locale: defaultLocale,
+        allowed_locales: newAllowedLocales,
+      },
+    });
+
+    alertMessage = t(`HELP_CENTER.PORTAL.${messageKey}.API.SUCCESS_MESSAGE`);
+  } catch (error) {
+    alertMessage =
+      error?.message || t(`HELP_CENTER.PORTAL.${messageKey}.API.ERROR_MESSAGE`);
+  } finally {
+    useAlert(alertMessage);
+  }
+};
+
+const changeDefaultLocale = ({ localeCode }) => {
+  const newAllowedLocales = props.locales.map(locale => locale.code);
+  updatePortalLocales({
+    newAllowedLocales,
+    defaultLocale: localeCode,
+    messageKey: 'CHANGE_DEFAULT_LOCALE',
+  });
+
+  useTrack(PORTALS_EVENTS.SET_DEFAULT_LOCALE, {
+    newLocale: localeCode,
+    from: route.name,
+  });
+};
+
+const deletePortalLocale = ({ localeCode }) => {
+  const updatedLocales = props.locales
+    .filter(locale => locale.code !== localeCode)
+    .map(locale => locale.code);
+
+  const defaultLocale = props.portal.meta.default_locale;
+
+  updatePortalLocales({
+    newAllowedLocales: updatedLocales,
+    defaultLocale,
+    messageKey: 'DELETE_LOCALE',
+  });
+
+  useTrack(PORTALS_EVENTS.DELETE_LOCALE, {
+    deletedLocale: localeCode,
+    from: route.name,
+  });
+};
+
+const handleAction = ({ action }, localeCode) => {
+  if (action === 'change-default') {
+    changeDefaultLocale({ localeCode: localeCode });
+  } else if (action === 'delete') {
+    deletePortalLocale({ localeCode: localeCode });
+  }
+};
 </script>
 
 <template>
@@ -15,9 +97,11 @@ defineProps({
       v-for="(locale, index) in locales"
       :key="index"
       :locale="locale.name"
-      :is-default="locale.isDefault"
-      :article-count="locale.articleCount"
-      :category-count="locale.categoryCount"
+      :is-default="isLocaleDefault(locale.code)"
+      :locale-code="locale.code"
+      :article-count="locale.articlesCount || 0"
+      :category-count="locale.categoriesCount || 0"
+      @action="handleAction($event, locale.code)"
     />
   </ul>
 </template>

app/javascript/dashboard/components-next/HelpCenter/Pages/LocalePage/LocalesPage.vue

@@ -1,27 +1,33 @@
 <script setup>
-import { computed } from 'vue';
+import { computed, ref } from 'vue';
+import { useMapGetter } from 'dashboard/composables/store.js';
+
 import HelpCenterLayout from 'dashboard/components-next/HelpCenter/HelpCenterLayout.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
 import LocaleList from 'dashboard/components-next/HelpCenter/Pages/LocalePage/LocaleList.vue';
+import AddLocaleDialog from 'dashboard/components-next/HelpCenter/Pages/LocalePage/AddLocaleDialog.vue';
 
 const props = defineProps({
   locales: {
     type: Array,
     required: true,
   },
+  portal: {
+    type: Object,
+    default: () => ({}),
+  },
 });
 
-const localeCount = computed(() => props.locales?.length);
+const addLocaleDialogRef = ref(null);
 
-// TODO: remove comments
-// eslint-disable-next-line no-unused-vars
-const handleTabChange = tab => {
-  // TODO: Implement tab change logic
-};
-// eslint-disable-next-line no-unused-vars
-const handlePageChange = page => {
-  // TODO: Implement page change logic
+const isSwitchingPortal = useMapGetter('portals/isSwitchingPortal');
+
+const openAddLocaleDialog = () => {
+  addLocaleDialogRef.value.dialogRef.open();
 };
+
+const localeCount = computed(() => props.locales?.length);
 </script>
 
 <template>
@@ -35,13 +41,21 @@ const handlePageChange = page => {
         </div>
         <Button
           :label="$t('HELP_CENTER.LOCALES_PAGE.NEW_LOCALE_BUTTON_TEXT')"
-          icon="add"
+          icon="i-lucide-plus"
           size="sm"
+          @click="openAddLocaleDialog"
         />
       </div>
     </template>
     <template #content>
-      <LocaleList :locales="locales" />
+      <div
+        v-if="isSwitchingPortal"
+        class="flex items-center justify-center py-10 text-n-slate-11"
+      >
+        <Spinner />
+      </div>
+      <LocaleList v-else :locales="locales" :portal="portal" />
     </template>
+    <AddLocaleDialog ref="addLocaleDialogRef" :portal="portal" />
   </HelpCenterLayout>
 </template>

app/javascript/dashboard/components-next/HelpCenter/Pages/PortalSettingsPage/AddCustomDomainDialog.vue

@@ -0,0 +1,72 @@
+<script setup>
+import { ref, reactive, watch } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import Input from 'dashboard/components-next/input/Input.vue';
+
+const props = defineProps({
+  mode: {
+    type: String,
+    default: 'add',
+  },
+  customDomain: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['addCustomDomain']);
+
+const { t } = useI18n();
+
+const dialogRef = ref(null);
+
+const formState = reactive({
+  customDomain: props.customDomain,
+});
+
+watch(
+  () => props.customDomain,
+  newVal => {
+    formState.customDomain = newVal;
+  }
+);
+
+const handleDialogConfirm = () => {
+  emit('addCustomDomain', formState.customDomain);
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    :title="
+      t(
+        `HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DIALOG.${props.mode.toUpperCase()}_HEADER`
+      )
+    "
+    :confirm-button-label="
+      t(
+        `HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DIALOG.${props.mode.toUpperCase()}_CONFIRM_BUTTON_LABEL`
+      )
+    "
+    @confirm="handleDialogConfirm"
+  >
+    <Input
+      v-model="formState.customDomain"
+      :label="
+        t(
+          'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DIALOG.LABEL'
+        )
+      "
+      :placeholder="
+        t(
+          'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DIALOG.PLACEHOLDER'
+        )
+      "
+    />
+  </Dialog>
+</template>

app/javascript/dashboard/components-next/HelpCenter/Pages/PortalSettingsPage/ConfirmDeletePortalDialog.vue

@@ -0,0 +1,51 @@
+<script setup>
+import { ref } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+
+defineProps({
+  activePortalName: {
+    type: String,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['deletePortal']);
+
+const { t } = useI18n();
+
+const dialogRef = ref(null);
+
+const handleDialogConfirm = () => {
+  emit('deletePortal');
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    type="alert"
+    :title="
+      t(
+        'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.DELETE_PORTAL.DIALOG.HEADER',
+        {
+          portalName: activePortalName,
+        }
+      )
+    "
+    :description="
+      t(
+        'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.DELETE_PORTAL.DIALOG.DESCRIPTION'
+      )
+    "
+    :confirm-button-label="
+      t(
+        'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.DELETE_PORTAL.DIALOG.CONFIRM_BUTTON_LABEL'
+      )
+    "
+    @confirm="handleDialogConfirm"
+  />
+</template>

app/javascript/dashboard/components-next/HelpCenter/Pages/PortalSettingsPage/DNSConfigurationDialog.vue

@@ -0,0 +1,78 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { getHostNameFromURL } from 'dashboard/helper/URLHelper';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+
+const props = defineProps({
+  customDomain: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['confirm']);
+
+const { t } = useI18n();
+
+const domain = computed(() => {
+  const { hostURL, helpCenterURL } = window?.chatwootConfig || {};
+  return getHostNameFromURL(helpCenterURL) || getHostNameFromURL(hostURL) || '';
+});
+
+const subdomainCNAME = computed(
+  () => `${props.customDomain} CNAME ${domain.value}`
+);
+
+const dialogRef = ref(null);
+
+const handleDialogConfirm = () => {
+  emit('confirm');
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    :title="
+      t(
+        'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.HEADER'
+      )
+    "
+    :confirm-button-label="
+      t(
+        'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.CONFIRM_BUTTON_LABEL'
+      )
+    "
+    :show-cancel-button="false"
+    @confirm="handleDialogConfirm"
+  >
+    <template #description>
+      <p class="mb-0 text-sm text-n-slate-12">
+        {{
+          t(
+            'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.DESCRIPTION'
+          )
+        }}
+      </p>
+    </template>
+
+    <div class="flex flex-col gap-6">
+      <span
+        class="h-10 px-3 py-2.5 text-sm select-none bg-transparent border rounded-lg text-n-slate-11 border-n-strong"
+      >
+        {{ subdomainCNAME }}
+      </span>
+      <p class="text-sm text-n-slate-12">
+        {{
+          t(
+            'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.HELP_TEXT'
+          )
+        }}
+      </p>
+    </div>
+  </Dialog>
+</template>

app/javascript/dashboard/components-next/HelpCenter/Pages/PortalSettingsPage/PortalBaseSettings.vue

@@ -0,0 +1,329 @@
+<script setup>
+import { reactive, watch, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { buildPortalURL } from 'dashboard/helper/portalHelper';
+import { useAlert } from 'dashboard/composables';
+import { useStore, useStoreGetters } from 'dashboard/composables/store';
+import { uploadFile } from 'dashboard/helper/uploadHelper';
+import { checkFileSizeLimit } from 'shared/helpers/FileHelper';
+import { useVuelidate } from '@vuelidate/core';
+import { required, minLength } from '@vuelidate/validators';
+import { shouldBeUrl } from 'shared/helpers/Validators';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import Input from 'dashboard/components-next/input/Input.vue';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import ColorPicker from 'dashboard/components-next/colorpicker/ColorPicker.vue';
+
+const props = defineProps({
+  activePortal: {
+    type: Object,
+    required: true,
+  },
+  isFetching: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['updatePortal']);
+
+const { t } = useI18n();
+const store = useStore();
+const getters = useStoreGetters();
+
+const MAXIMUM_FILE_UPLOAD_SIZE = 4; // in MB
+
+const state = reactive({
+  name: '',
+  headerText: '',
+  pageTitle: '',
+  slug: '',
+  widgetColor: '',
+  homePageLink: '',
+  liveChatWidgetInboxId: '',
+  logoUrl: '',
+  avatarBlobId: '',
+});
+
+const originalState = reactive({ ...state });
+
+const liveChatWidgets = computed(() => {
+  const inboxes = store.getters['inboxes/getInboxes'];
+  return inboxes
+    .filter(inbox => inbox.channel_type === 'Channel::WebWidget')
+    .map(inbox => ({
+      value: inbox.id,
+      label: inbox.name,
+    }));
+});
+
+const rules = {
+  name: { required, minLength: minLength(2) },
+  slug: { required },
+  homePageLink: { shouldBeUrl },
+};
+
+const v$ = useVuelidate(rules, state);
+
+const nameError = computed(() =>
+  v$.value.name.$error ? t('HELP_CENTER.CREATE_PORTAL_DIALOG.NAME.ERROR') : ''
+);
+
+const slugError = computed(() =>
+  v$.value.slug.$error ? t('HELP_CENTER.CREATE_PORTAL_DIALOG.SLUG.ERROR') : ''
+);
+
+const homePageLinkError = computed(() =>
+  v$.value.homePageLink.$error
+    ? t('HELP_CENTER.PORTAL_SETTINGS.FORM.HOME_PAGE_LINK.ERROR')
+    : ''
+);
+
+const isUpdatingPortal = computed(() => {
+  const slug = props.activePortal?.slug;
+  if (slug) return getters['portals/uiFlagsIn'].value(slug)?.isUpdating;
+
+  return false;
+});
+
+watch(
+  () => props.activePortal,
+  newVal => {
+    if (newVal && !props.isFetching) {
+      Object.assign(state, {
+        name: newVal.name,
+        headerText: newVal.header_text,
+        pageTitle: newVal.page_title,
+        widgetColor: newVal.color,
+        homePageLink: newVal.homepage_link,
+        slug: newVal.slug,
+        liveChatWidgetInboxId: newVal.inbox?.id,
+      });
+      if (newVal.logo) {
+        const {
+          logo: { file_url: logoURL, blob_id: blobId },
+        } = newVal;
+        state.logoUrl = logoURL;
+        state.avatarBlobId = blobId;
+      } else {
+        state.logoUrl = '';
+        state.avatarBlobId = '';
+      }
+      Object.assign(originalState, state);
+    }
+  },
+  { immediate: true, deep: true }
+);
+
+const hasChanges = computed(() => {
+  return JSON.stringify(state) !== JSON.stringify(originalState);
+});
+
+const handleUpdatePortal = () => {
+  const portal = {
+    id: props.activePortal?.id,
+    slug: state.slug,
+    name: state.name,
+    color: state.widgetColor,
+    page_title: state.pageTitle,
+    header_text: state.headerText,
+    homepage_link: state.homePageLink,
+    blob_id: state.avatarBlobId,
+    inbox_id: state.liveChatWidgetInboxId,
+  };
+  emit('updatePortal', portal);
+};
+
+async function uploadLogoToStorage({ file }) {
+  try {
+    const { fileUrl, blobId } = await uploadFile(file);
+    if (fileUrl) {
+      state.logoUrl = fileUrl;
+      state.avatarBlobId = blobId;
+    }
+    useAlert(t('HELP_CENTER.PORTAL_SETTINGS.FORM.AVATAR.IMAGE_UPLOAD_SUCCESS'));
+  } catch (error) {
+    useAlert(t('HELP_CENTER.PORTAL_SETTINGS.FORM.AVATAR.IMAGE_UPLOAD_ERROR'));
+  }
+}
+
+async function deleteLogo() {
+  try {
+    const portalSlug = props.activePortal?.slug;
+    await store.dispatch('portals/deleteLogo', {
+      portalSlug,
+    });
+    useAlert(t('HELP_CENTER.PORTAL_SETTINGS.FORM.AVATAR.IMAGE_DELETE_SUCCESS'));
+  } catch (error) {
+    useAlert(
+      error?.message ||
+        t('HELP_CENTER.PORTAL_SETTINGS.FORM.AVATAR.IMAGE_DELETE_ERROR')
+    );
+  }
+}
+
+const handleAvatarUpload = file => {
+  if (checkFileSizeLimit(file, MAXIMUM_FILE_UPLOAD_SIZE)) {
+    uploadLogoToStorage(file);
+  } else {
+    const errorKey =
+      'HELP_CENTER.PORTAL_SETTINGS.FORM.AVATAR.IMAGE_UPLOAD_SIZE_ERROR';
+    useAlert(t(errorKey, { size: MAXIMUM_FILE_UPLOAD_SIZE }));
+  }
+};
+
+const handleAvatarDelete = () => {
+  state.logoUrl = '';
+  state.avatarBlobId = '';
+  deleteLogo();
+};
+</script>
+
+<template>
+  <div class="flex flex-col w-full gap-4">
+    <div class="flex flex-col w-full gap-2">
+      <label class="mb-0.5 text-sm font-medium text-gray-900 dark:text-gray-50">
+        {{ t('HELP_CENTER.PORTAL_SETTINGS.FORM.AVATAR.LABEL') }}
+      </label>
+      <Avatar
+        :src="state.logoUrl"
+        :name="state.name"
+        :size="72"
+        allow-upload
+        icon-name="i-lucide-building-2"
+        @upload="handleAvatarUpload"
+        @delete="handleAvatarDelete"
+      />
+    </div>
+    <div class="flex flex-col w-full gap-4">
+      <div
+        class="grid items-start justify-between w-full gap-2 grid-cols-[200px,1fr]"
+      >
+        <label
+          class="text-sm font-medium whitespace-nowrap py-2.5 text-slate-900 dark:text-slate-50"
+        >
+          {{ t('HELP_CENTER.PORTAL_SETTINGS.FORM.NAME.LABEL') }}
+        </label>
+        <Input
+          v-model="state.name"
+          :placeholder="t('HELP_CENTER.PORTAL_SETTINGS.FORM.NAME.PLACEHOLDER')"
+          :message-type="nameError ? 'error' : 'info'"
+          :message="nameError"
+          custom-input-class="!bg-transparent dark:!bg-transparent"
+          @input="v$.name.$touch()"
+          @blur="v$.name.$touch()"
+        />
+      </div>
+      <div
+        class="grid items-start justify-between w-full gap-2 grid-cols-[200px,1fr]"
+      >
+        <label
+          class="text-sm font-medium whitespace-nowrap py-2.5 text-slate-900 dark:text-slate-50"
+        >
+          {{ t('HELP_CENTER.PORTAL_SETTINGS.FORM.HEADER_TEXT.LABEL') }}
+        </label>
+        <Input
+          v-model="state.headerText"
+          :placeholder="
+            t('HELP_CENTER.PORTAL_SETTINGS.FORM.HEADER_TEXT.PLACEHOLDER')
+          "
+          custom-input-class="!bg-transparent dark:!bg-transparent"
+        />
+      </div>
+      <div
+        class="grid items-start justify-between w-full gap-2 grid-cols-[200px,1fr]"
+      >
+        <label
+          class="text-sm font-medium whitespace-nowrap text-slate-900 py-2.5 dark:text-slate-50"
+        >
+          {{ t('HELP_CENTER.PORTAL_SETTINGS.FORM.PAGE_TITLE.LABEL') }}
+        </label>
+        <Input
+          v-model="state.pageTitle"
+          :placeholder="
+            t('HELP_CENTER.PORTAL_SETTINGS.FORM.PAGE_TITLE.PLACEHOLDER')
+          "
+          custom-input-class="!bg-transparent dark:!bg-transparent"
+        />
+      </div>
+      <div
+        class="grid items-start justify-between w-full gap-2 grid-cols-[200px,1fr]"
+      >
+        <label
+          class="text-sm font-medium whitespace-nowrap text-slate-900 py-2.5 dark:text-slate-50"
+        >
+          {{ t('HELP_CENTER.PORTAL_SETTINGS.FORM.HOME_PAGE_LINK.LABEL') }}
+        </label>
+        <Input
+          v-model="state.homePageLink"
+          :placeholder="
+            t('HELP_CENTER.PORTAL_SETTINGS.FORM.HOME_PAGE_LINK.PLACEHOLDER')
+          "
+          :message-type="homePageLinkError ? 'error' : 'info'"
+          :message="homePageLinkError"
+          custom-input-class="!bg-transparent dark:!bg-transparent"
+          @input="v$.homePageLink.$touch()"
+          @blur="v$.homePageLink.$touch()"
+        />
+      </div>
+      <div
+        class="grid items-start justify-between w-full gap-2 grid-cols-[200px,1fr]"
+      >
+        <label
+          class="text-sm font-medium whitespace-nowrap py-2.5 text-slate-900 dark:text-slate-50"
+        >
+          {{ t('HELP_CENTER.PORTAL_SETTINGS.FORM.SLUG.LABEL') }}
+        </label>
+        <Input
+          v-model="state.slug"
+          :placeholder="t('HELP_CENTER.PORTAL_SETTINGS.FORM.SLUG.PLACEHOLDER')"
+          :message-type="slugError ? 'error' : 'info'"
+          :message="slugError || buildPortalURL(state.slug)"
+          custom-input-class="!bg-transparent dark:!bg-transparent"
+          @input="v$.slug.$touch()"
+          @blur="v$.slug.$touch()"
+        />
+      </div>
+      <div
+        class="grid items-start justify-between w-full gap-2 grid-cols-[200px,1fr]"
+      >
+        <label
+          class="text-sm font-medium whitespace-nowrap py-2.5 text-slate-900 dark:text-slate-50"
+        >
+          {{ t('HELP_CENTER.PORTAL_SETTINGS.FORM.LIVE_CHAT_WIDGET.LABEL') }}
+        </label>
+        <ComboBox
+          v-model="state.liveChatWidgetInboxId"
+          :options="liveChatWidgets"
+          :placeholder="
+            t('HELP_CENTER.PORTAL_SETTINGS.FORM.LIVE_CHAT_WIDGET.PLACEHOLDER')
+          "
+          :message="
+            t('HELP_CENTER.PORTAL_SETTINGS.FORM.LIVE_CHAT_WIDGET.HELP_TEXT')
+          "
+          class="[&>div>button]:!outline-n-weak"
+        />
+      </div>
+      <div class="flex items-start justify-between w-full gap-2">
+        <label
+          class="text-sm font-medium whitespace-nowrap py-2.5 text-slate-900 dark:text-slate-50"
+        >
+          {{ t('HELP_CENTER.PORTAL_SETTINGS.FORM.BRAND_COLOR.LABEL') }}
+        </label>
+        <div class="w-[432px] justify-start">
+          <ColorPicker v-model="state.widgetColor" />
+        </div>
+      </div>
+      <div class="flex justify-end w-full gap-2">
+        <Button
+          :label="t('HELP_CENTER.PORTAL_SETTINGS.FORM.SAVE_CHANGES')"
+          :disabled="!hasChanges || isUpdatingPortal || v$.$invalid"
+          :is-loading="isUpdatingPortal"
+          @click="handleUpdatePortal"
+        />
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/HelpCenter/Pages/PortalSettingsPage/PortalConfigurationSettings.vue

@@ -0,0 +1,118 @@
+<script setup>
+import { computed, ref } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import AddCustomDomainDialog from 'dashboard/components-next/HelpCenter/Pages/PortalSettingsPage/AddCustomDomainDialog.vue';
+import DNSConfigurationDialog from 'dashboard/components-next/HelpCenter/Pages/PortalSettingsPage/DNSConfigurationDialog.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  activePortal: {
+    type: Object,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['updatePortalConfiguration']);
+
+const { t } = useI18n();
+
+const addCustomDomainDialogRef = ref(null);
+const dnsConfigurationDialogRef = ref(null);
+const updatedDomainAddress = ref('');
+
+const customDomainAddress = computed(
+  () => props.activePortal?.custom_domain || ''
+);
+
+const updatePortalConfiguration = customDomain => {
+  const portal = {
+    id: props.activePortal?.id,
+    custom_domain: customDomain,
+  };
+  emit('updatePortalConfiguration', portal);
+  addCustomDomainDialogRef.value.dialogRef.close();
+  if (customDomain) {
+    updatedDomainAddress.value = customDomain;
+    dnsConfigurationDialogRef.value.dialogRef.open();
+  }
+};
+
+const closeDNSConfigurationDialog = () => {
+  updatedDomainAddress.value = '';
+  dnsConfigurationDialogRef.value.dialogRef.close();
+};
+</script>
+
+<template>
+  <div class="flex flex-col w-full gap-6">
+    <div class="flex flex-col gap-2">
+      <h6 class="text-base font-medium text-n-slate-12">
+        {{
+          t(
+            'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.HEADER'
+          )
+        }}
+      </h6>
+      <span class="text-sm text-n-slate-11">
+        {{
+          t(
+            'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DESCRIPTION'
+          )
+        }}
+      </span>
+    </div>
+    <div class="flex flex-col w-full gap-4">
+      <div class="flex justify-between w-full gap-2">
+        <div
+          v-if="customDomainAddress"
+          class="flex items-center w-full h-8 gap-4"
+        >
+          <label class="text-sm font-medium text-n-slate-12">
+            {{
+              t(
+                'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.LABEL'
+              )
+            }}
+          </label>
+          <span class="text-sm text-n-slate-12">
+            {{ customDomainAddress }}
+          </span>
+        </div>
+        <div class="flex items-center justify-end w-full">
+          <Button
+            v-if="customDomainAddress"
+            color="slate"
+            :label="
+              t(
+                'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.EDIT_BUTTON'
+              )
+            "
+            @click="addCustomDomainDialogRef.dialogRef.open()"
+          />
+          <Button
+            v-else
+            :label="
+              t(
+                'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.ADD_BUTTON'
+              )
+            "
+            color="slate"
+            @click="addCustomDomainDialogRef.dialogRef.open()"
+          />
+        </div>
+      </div>
+    </div>
+    <AddCustomDomainDialog
+      ref="addCustomDomainDialogRef"
+      :mode="customDomainAddress ? 'edit' : 'add'"
+      :custom-domain="customDomainAddress"
+      @add-custom-domain="updatePortalConfiguration"
+    />
+    <DNSConfigurationDialog
+      ref="dnsConfigurationDialogRef"
+      :custom-domain="updatedDomainAddress || customDomainAddress"
+      @confirm="closeDNSConfigurationDialog"
+    />
+  </div>
+</template>