OpenAI: Add the option to revert to the original text

Adds the sla policy association to the conversation

Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation

.github/workflows/lint_pr.yml

@@ -0,0 +1,23 @@
+# ref: https://github.com/amannn/action-semantic-pull-request
+# ensure PR title is in semantic format
+
+name: "Lint PR"
+
+on:
+  pull_request_target:
+    types:
+      - opened
+      - edited
+      - synchronize
+
+permissions:
+  pull-requests: read
+
+jobs:
+  main:
+    name: Validate PR title
+    runs-on: ubuntu-latest
+    steps:
+      - uses: amannn/action-semantic-pull-request@v5
+        env:
+          GITHUB_TOKEN: ${{ secrets.GITHUB_TOKEN }}

app/controllers/api/v1/accounts/conversations/base_controller.rb

@@ -1,5 +1,4 @@
 class Api::V1::Accounts::Conversations::BaseController < Api::V1::Accounts::BaseController
-  include EnsureCurrentAccountHelper
   before_action :conversation
 
   private

app/controllers/api/v1/accounts/custom_filters_controller.rb

@@ -1,4 +1,5 @@
 class Api::V1::Accounts::CustomFiltersController < Api::V1::Accounts::BaseController
+  before_action :check_authorization
   before_action :fetch_custom_filters, except: [:create]
   before_action :fetch_custom_filter, only: [:show, :update, :destroy]
   DEFAULT_FILTER_TYPE = 'conversation'.freeze

app/finders/conversation_finder.rb

@@ -155,9 +155,9 @@ class ConversationFinder
   end
 
   def conversations
-    @conversations = @conversations.includes(:taggings, :inbox,
-                                             { assignee: [{ account_users: [:account] }, { avatar_attachment: [:blob] }] },
-                                             { contact: { avatar_attachment: [:blob] } }, :team, :contact_inbox, :messages)
+    @conversations = @conversations.includes(
+      :taggings, :inbox, { assignee: { avatar_attachment: [:blob] } }, { contact: { avatar_attachment: [:blob] } }, :team, :contact_inbox
+    )
     sort_by = SORT_OPTIONS[params[:sort_by]] || SORT_OPTIONS['latest']
     @conversations.send(sort_by).page(current_page)
   end

app/helpers/billing_helper.rb

@@ -0,0 +1,21 @@
+module BillingHelper
+  private
+
+  def default_plan?(account)
+    installation_config = InstallationConfig.find_by(name: 'CHATWOOT_CLOUD_PLANS')
+    default_plan = installation_config&.value&.first
+
+    # Return false if not plans are configured, so that no checks are enforced
+    return false if default_plan.blank?
+
+    account.custom_attributes['plan_name'].nil? || account.custom_attributes['plan_name'] == default_plan['name']
+  end
+
+  def conversations_this_month(account)
+    account.conversations.where('created_at > ?', 30.days.ago).count
+  end
+
+  def non_web_inboxes(account)
+    account.inboxes.where.not(channel_type: Channel::WebWidget.to_s).count
+  end
+end

app/javascript/dashboard/App.vue

@@ -6,6 +6,10 @@
     :class="{ 'app-rtl--wrapper': isRTLView }"
   >
     <update-banner :latest-chatwoot-version="latestChatwootVersion" />
+    <template v-if="!accountUIFlags.isFetchingItem && currentAccountId">
+      <payment-pending-banner />
+      <upgrade-banner />
+    </template>
     <transition name="fade" mode="out-in">
       <router-view />
     </transition>
@@ -25,6 +29,8 @@ import AddAccountModal from '../dashboard/components/layout/sidebarComponents/Ad
 import LoadingState from './components/widgets/LoadingState.vue';
 import NetworkNotification from './components/NetworkNotification';
 import UpdateBanner from './components/app/UpdateBanner.vue';
+import UpgradeBanner from './components/app/UpgradeBanner.vue';
+import PaymentPendingBanner from './components/app/PaymentPendingBanner.vue';
 import vueActionCable from './helper/actionCable';
 import WootSnackbarBox from './components/SnackbarContainer';
 import rtlMixin from 'shared/mixins/rtlMixin';
@@ -41,7 +47,9 @@ export default {
     LoadingState,
     NetworkNotification,
     UpdateBanner,
+    PaymentPendingBanner,
     WootSnackbarBox,
+    UpgradeBanner,
   },
 
   mixins: [rtlMixin],
@@ -59,6 +67,7 @@ export default {
       currentUser: 'getCurrentUser',
       globalConfig: 'globalConfig/get',
       authUIFlags: 'getAuthUIFlags',
+      accountUIFlags: 'accounts/getUIFlags',
       currentAccountId: 'getCurrentAccountId',
     }),
     hasAccounts() {

app/javascript/dashboard/api/enterprise/account.js

@@ -13,6 +13,10 @@ class EnterpriseAccountAPI extends ApiClient {
   subscription() {
     return axios.post(`${this.url}subscription`);
   }
+
+  getLimits() {
+    return axios.get(`${this.url}limits`);
+  }
 }
 
 export default new EnterpriseAccountAPI();

app/javascript/dashboard/assets/scss/_date-picker.scss

@@ -26,7 +26,7 @@
     border-radius: var(--border-radius-normal);
     box-shadow: none;
     display: flex;
-    height: 4.0rem;
+    height: 4rem;
   }
 
   .mx-input:disabled,
@@ -35,3 +35,32 @@
     cursor: pointer;
   }
 }
+
+.mx-datepicker-inline {
+  width: 100%;
+
+  .mx-calendar {
+    width: 100%;
+  }
+
+  .cell.disabled {
+    background-color: var(--s-25);
+    color: var(--s-200);
+  }
+
+  .mx-time-item.disabled {
+    background-color: var(--s-25);
+  }
+
+  .today {
+    font-weight: var(--font-weight-bold);
+  }
+
+  .mx-datepicker-main {
+    border: 0;
+  }
+
+  .mx-time-header {
+    border: 0;
+  }
+}

app/javascript/dashboard/assets/scss/widgets/_conversation-view.scss

@@ -29,13 +29,13 @@
     }
 
     .modal-image {
-      max-height: 80vh;
-      max-width: 80vw;
+      max-height: 76vh;
+      max-width: 76vw;
     }
 
     .modal-video {
-      max-height: 80vh;
-      max-width: 80vw;
+      max-height: 76vh;
+      max-width: 76vw;
     }
 
     &::before {

app/javascript/dashboard/components/CustomSnoozeModal.vue

@@ -0,0 +1,75 @@
+<template>
+  <div class="column">
+    <woot-modal-header :header-title="$t('CONVERSATION.CUSTOM_SNOOZE.TITLE')" />
+    <form class="row modal-content" @submit.prevent="chooseTime">
+      <date-picker
+        v-model="snoozeTime"
+        type="datetime"
+        inline
+        :lang="lang"
+        :disabled-date="disabledDate"
+        :disabled-time="disabledTime"
+        :popup-style="{ width: '100%' }"
+      />
+      <div class="modal-footer justify-content-end w-full">
+        <woot-button variant="clear" @click.prevent="onClose">
+          {{ this.$t('CONVERSATION.CUSTOM_SNOOZE.CANCEL') }}
+        </woot-button>
+        <woot-button>
+          {{ this.$t('CONVERSATION.CUSTOM_SNOOZE.APPLY') }}
+        </woot-button>
+      </div>
+    </form>
+  </div>
+</template>
+
+<script>
+import DatePicker from 'vue2-datepicker';
+
+export default {
+  components: {
+    DatePicker,
+  },
+
+  data() {
+    return {
+      snoozeTime: null,
+      lang: {
+        days: ['Sun', 'Mon', 'Tue', 'Wed', 'Thu', 'Fri', 'Sat'],
+        yearFormat: 'YYYY',
+        monthFormat: 'MMMM',
+      },
+    };
+  },
+
+  methods: {
+    onClose() {
+      this.$emit('close');
+    },
+    chooseTime() {
+      this.$emit('choose-time', this.snoozeTime);
+    },
+    disabledDate(date) {
+      // Disable all the previous dates
+      const yesterday = new Date();
+      yesterday.setDate(yesterday.getDate() - 1);
+      return date < yesterday;
+    },
+    disabledTime(date) {
+      // Allow only time after 1 hour
+      const now = new Date();
+      now.setHours(now.getHours() + 1);
+      return date < now;
+    },
+  },
+};
+</script>
+
+<style lang="scss" scoped>
+.modal-footer {
+  padding: var(--space-two);
+}
+.modal-content {
+  padding: var(--space-small) var(--space-two) var(--space-zero);
+}
+</style>

app/javascript/dashboard/components/Modal.vue

@@ -8,6 +8,7 @@
     >
       <div :class="modalContainerClassName" @click.stop>
         <woot-button
+          v-if="showCloseButton"
           color-scheme="secondary"
           icon="dismiss"
           variant="clear"
@@ -28,6 +29,10 @@ export default {
       default: true,
     },
     show: Boolean,
+    showCloseButton: {
+      type: Boolean,
+      default: true,
+    },
     onClose: {
       type: Function,
       required: true,

app/javascript/dashboard/components/app/PaymentPendingBanner.vue

@@ -0,0 +1,84 @@
+<template>
+  <banner
+    v-if="shouldShowBanner"
+    color-scheme="alert"
+    :banner-message="bannerMessage"
+    :action-button-label="actionButtonMessage"
+    has-action-button
+    @click="routeToBilling"
+  />
+</template>
+
+<script>
+import Banner from 'dashboard/components/ui/Banner.vue';
+import { mapGetters } from 'vuex';
+import adminMixin from 'dashboard/mixins/isAdmin';
+import accountMixin from 'dashboard/mixins/account';
+
+const EMPTY_SUBSCRIPTION_INFO = {
+  status: null,
+  endsOn: null,
+};
+
+export default {
+  components: { Banner },
+  mixins: [adminMixin, accountMixin],
+  computed: {
+    ...mapGetters({
+      isOnChatwootCloud: 'globalConfig/isOnChatwootCloud',
+      getAccount: 'accounts/getAccount',
+    }),
+    bannerMessage() {
+      return this.$t('GENERAL_SETTINGS.PAYMENT_PENDING');
+    },
+    actionButtonMessage() {
+      return this.$t('GENERAL_SETTINGS.OPEN_BILLING');
+    },
+    shouldShowBanner() {
+      if (!this.isOnChatwootCloud) {
+        return false;
+      }
+
+      if (!this.isAdmin) {
+        return false;
+      }
+
+      return this.isPaymentPending();
+    },
+  },
+  methods: {
+    routeToBilling() {
+      this.$router.push({
+        name: 'billing_settings_index',
+        params: { accountId: this.accountId },
+      });
+    },
+    isPaymentPending() {
+      const { status, endsOn } = this.getSubscriptionInfo();
+
+      if (status && endsOn) {
+        const now = new Date();
+        if (status === 'past_due' && endsOn < now) {
+          return true;
+        }
+      }
+
+      return false;
+    },
+    getSubscriptionInfo() {
+      const account = this.getAccount(this.accountId);
+      if (!account) return EMPTY_SUBSCRIPTION_INFO;
+
+      const { custom_attributes: subscription } = account;
+      if (!subscription) return EMPTY_SUBSCRIPTION_INFO;
+
+      const {
+        subscription_status: status,
+        subscription_ends_on: endsOn,
+      } = subscription;
+
+      return { status, endsOn: new Date(endsOn) };
+    },
+  },
+};
+</script>

app/javascript/dashboard/components/app/UpgradeBanner.vue

@@ -0,0 +1,89 @@
+<template>
+  <banner
+    v-if="shouldShowBanner"
+    color-scheme="alert"
+    :banner-message="bannerMessage"
+    :action-button-label="actionButtonMessage"
+    has-action-button
+    @click="routeToBilling"
+  />
+</template>
+
+<script>
+import Banner from 'dashboard/components/ui/Banner.vue';
+import { mapGetters } from 'vuex';
+import adminMixin from 'dashboard/mixins/isAdmin';
+import accountMixin from 'dashboard/mixins/account';
+import { differenceInDays } from 'date-fns';
+
+export default {
+  components: { Banner },
+  mixins: [adminMixin, accountMixin],
+  data() {
+    return { conversationMeta: {} };
+  },
+  computed: {
+    ...mapGetters({
+      isOnChatwootCloud: 'globalConfig/isOnChatwootCloud',
+      getAccount: 'accounts/getAccount',
+    }),
+    bannerMessage() {
+      return this.$t('GENERAL_SETTINGS.LIMITS_UPGRADE');
+    },
+    actionButtonMessage() {
+      return this.$t('GENERAL_SETTINGS.OPEN_BILLING');
+    },
+    shouldShowBanner() {
+      if (!this.isOnChatwootCloud) {
+        return false;
+      }
+
+      if (this.isTrialAccount()) {
+        return false;
+      }
+
+      return this.isLimitExceeded();
+    },
+  },
+  mounted() {
+    if (this.isOnChatwootCloud) {
+      this.fetchLimits();
+    }
+  },
+  methods: {
+    fetchLimits() {
+      this.$store.dispatch('accounts/limits');
+    },
+    routeToBilling() {
+      this.$router.push({
+        name: 'billing_settings_index',
+        params: { accountId: this.accountId },
+      });
+    },
+    isTrialAccount() {
+      // check if account is less than 15 days old
+      const account = this.getAccount(this.accountId);
+      if (!account) return false;
+
+      const createdAt = new Date(account.created_at);
+
+      const diffDays = differenceInDays(new Date(), createdAt);
+
+      return diffDays <= 15;
+    },
+    isLimitExceeded() {
+      const account = this.getAccount(this.accountId);
+      if (!account) return false;
+
+      const { limits } = account;
+      if (!limits) return false;
+
+      const { conversation, non_web_inboxes: nonWebInboxes } = limits;
+      return this.testLimit(conversation) || this.testLimit(nonWebInboxes);
+    },
+    testLimit({ allowed, consumed }) {
+      return consumed > allowed;
+    },
+  },
+};
+</script>

app/javascript/dashboard/components/buttons/ResolveAction.vue

@@ -59,72 +59,45 @@
           >
             {{ this.$t('CONVERSATION.RESOLVE_DROPDOWN.MARK_PENDING') }}
           </woot-button>
+          <woot-button
+            variant="clear"
+            color-scheme="secondary"
+            size="small"
+            icon="snooze"
+            @click="() => openSnoozeModal()"
+          >
+            {{ this.$t('CONVERSATION.RESOLVE_DROPDOWN.SNOOZE_UNTIL') }}
+          </woot-button>
         </woot-dropdown-item>
-
-        <woot-dropdown-divider v-if="isOpen" />
-        <woot-dropdown-sub-menu
-          v-if="isOpen"
-          :title="this.$t('CONVERSATION.RESOLVE_DROPDOWN.SNOOZE.TITLE')"
-        >
-          <woot-dropdown-item>
-            <woot-button
-              variant="clear"
-              color-scheme="secondary"
-              size="small"
-              icon="send-clock"
-              @click="() => toggleStatus(STATUS_TYPE.SNOOZED, null)"
-            >
-              {{ this.$t('CONVERSATION.RESOLVE_DROPDOWN.SNOOZE.NEXT_REPLY') }}
-            </woot-button>
-          </woot-dropdown-item>
-          <woot-dropdown-item>
-            <woot-button
-              variant="clear"
-              color-scheme="secondary"
-              size="small"
-              icon="dual-screen-clock"
-              @click="
-                () => toggleStatus(STATUS_TYPE.SNOOZED, snoozeTimes.tomorrow)
-              "
-            >
-              {{ this.$t('CONVERSATION.RESOLVE_DROPDOWN.SNOOZE.TOMORROW') }}
-            </woot-button>
-          </woot-dropdown-item>
-          <woot-dropdown-item>
-            <woot-button
-              variant="clear"
-              color-scheme="secondary"
-              size="small"
-              icon="calendar-clock"
-              @click="
-                () => toggleStatus(STATUS_TYPE.SNOOZED, snoozeTimes.nextWeek)
-              "
-            >
-              {{ this.$t('CONVERSATION.RESOLVE_DROPDOWN.SNOOZE.NEXT_WEEK') }}
-            </woot-button>
-          </woot-dropdown-item>
-        </woot-dropdown-sub-menu>
       </woot-dropdown-menu>
     </div>
+    <woot-modal
+      :show.sync="showCustomSnoozeModal"
+      :on-close="hideCustomSnoozeModal"
+    >
+      <custom-snooze-modal
+        @close="hideCustomSnoozeModal"
+        @choose-time="chooseSnoozeTime"
+      />
+    </woot-modal>
   </div>
 </template>
 
 <script>
+import { getUnixTime } from 'date-fns';
 import { mapGetters } from 'vuex';
 import { mixin as clickaway } from 'vue-clickaway';
 import alertMixin from 'shared/mixins/alertMixin';
-import snoozeTimesMixin from 'dashboard/mixins/conversation/snoozeTimesMixin.js';
+import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal';
 import eventListenerMixins from 'shared/mixins/eventListenerMixins';
 import {
   hasPressedAltAndEKey,
   hasPressedCommandPlusAltAndEKey,
   hasPressedAltAndMKey,
 } from 'shared/helpers/KeyboardHelpers';
-
+import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
 import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
-import WootDropdownSubMenu from 'shared/components/ui/dropdown/DropdownSubMenu.vue';
 import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
-import WootDropdownDivider from 'shared/components/ui/dropdown/DropdownDivider';
 
 import wootConstants from 'dashboard/constants/globals';
 import {
@@ -137,16 +110,16 @@ export default {
   components: {
     WootDropdownItem,
     WootDropdownMenu,
-    WootDropdownSubMenu,
-    WootDropdownDivider,
+    CustomSnoozeModal,
   },
-  mixins: [clickaway, alertMixin, eventListenerMixins, snoozeTimesMixin],
+  mixins: [clickaway, alertMixin, eventListenerMixins],
   props: { conversationId: { type: [String, Number], required: true } },
   data() {
     return {
       isLoading: false,
       showActionsDropdown: false,
       STATUS_TYPE: wootConstants.STATUS_TYPE,
+      showCustomSnoozeModal: false,
     };
   },
   computed: {
@@ -218,10 +191,26 @@ export default {
       }
     },
     onCmdSnoozeConversation(snoozeType) {
-      this.toggleStatus(
-        this.STATUS_TYPE.SNOOZED,
-        this.snoozeTimes[snoozeType] || null
-      );
+      if (snoozeType === wootConstants.SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME) {
+        this.showCustomSnoozeModal = true;
+      } else {
+        this.toggleStatus(
+          this.STATUS_TYPE.SNOOZED,
+          findSnoozeTime(snoozeType) || null
+        );
+      }
+    },
+    chooseSnoozeTime(customSnoozeTime) {
+      this.showCustomSnoozeModal = false;
+      if (customSnoozeTime) {
+        this.toggleStatus(
+          this.STATUS_TYPE.SNOOZED,
+          getUnixTime(customSnoozeTime)
+        );
+      }
+    },
+    hideCustomSnoozeModal() {
+      this.showCustomSnoozeModal = false;
     },
     onCmdOpenConversation() {
       this.toggleStatus(this.STATUS_TYPE.OPEN);
@@ -252,6 +241,10 @@ export default {
           this.isLoading = false;
         });
     },
+    openSnoozeModal() {
+      const ninja = document.querySelector('ninja-keys');
+      ninja.open({ parent: 'snooze_conversation' });
+    },
   },
 };
 </script>
@@ -270,5 +263,9 @@ export default {
   right: 0;
   max-width: 20rem;
   min-width: 15.6rem;
+
+  .dropdown-menu__item {
+    margin-bottom: 0;
+  }
 }
 </style>

app/javascript/dashboard/components/ui/Banner.vue

@@ -75,7 +75,7 @@ export default {
   },
   computed: {
     bannerClasses() {
-      const classList = [this.colorScheme, `banner-align-${this.align}`];
+      const classList = [this.colorScheme];
 
       if (this.hasActionButton || this.hasCloseButton) {
         classList.push('has-button');

app/javascript/dashboard/components/widgets/AIAssistanceButton.vue

@@ -53,17 +53,29 @@
             </option>
           </select>
         </div>
+        <div v-if="uiFlags.isContentGenerated">
+          <label>
+            {{ $t('INTEGRATION_SETTINGS.OPEN_AI.GENERATE_TITLE') }}
+          </label>
+          <p>
+            {{ generatedMessage }}
+          </p>
+        </div>
         <div class="modal-footer flex-container align-right">
           <woot-button variant="clear" size="small" @click="closeDropdown">
             {{ $t('INTEGRATION_SETTINGS.OPEN_AI.BUTTONS.CANCEL') }}
           </woot-button>
           <woot-button
+            v-if="!uiFlags.isContentGenerated"
             :is-loading="uiFlags.rephrase"
             size="small"
             @click="processEvent('rephrase')"
           >
             {{ buttonText }}
           </woot-button>
+          <woot-button v-else size="small" @click="replaceText('rephrase')">
+            {{ $t('INTEGRATION_SETTINGS.OPEN_AI.BUTTONS.REPLACE') }}
+          </woot-button>
         </div>
       </div>
     </div>
@@ -98,7 +110,9 @@ export default {
         rephrase: false,
         reply_suggestion: false,
         summarize: false,
+        isisContentGenerated: false,
       },
+      generatedMessage: '',
       showDropdown: false,
       activeTone: 'professional',
       tones: [
@@ -140,6 +154,8 @@ export default {
   },
   methods: {
     toggleDropdown() {
+      this.uiFlags.isContentGenerated = false;
+      this.generatedMessage = '';
       this.showDropdown = !this.showDropdown;
     },
     closeDropdown() {
@@ -154,6 +170,11 @@ export default {
         });
       }
     },
+    replaceText(type) {
+      this.$emit('replace-text', this.generatedMessage || this.message);
+      this.recordAnalytics({ type, tone: this.activeTone });
+      this.closeDropdown();
+    },
     async processEvent(type = 'rephrase') {
       this.uiFlags[type] = true;
       try {
@@ -167,9 +188,12 @@ export default {
         const {
           data: { message: generatedMessage },
         } = result;
-        this.$emit('replace-text', generatedMessage || this.message);
-        this.closeDropdown();
-        this.recordAnalytics({ type, tone: this.activeTone });
+        this.uiFlags.isContentGenerated = true;
+        this.generatedMessage = generatedMessage;
+        // It the type is not rephrase, replace the text
+        if (type !== 'rephrase') {
+          this.replaceText(type);
+        }
       } catch (error) {
         this.showAlert(this.$t('INTEGRATION_SETTINGS.OPEN_AI.GENERATE_ERROR'));
       } finally {

app/javascript/dashboard/components/widgets/conversation/ConversationHeader.vue

@@ -57,7 +57,6 @@ import { hasPressedAltAndOKey } from 'shared/helpers/KeyboardHelpers';
 import { mapGetters } from 'vuex';
 import agentMixin from '../../../mixins/agentMixin.js';
 import BackButton from '../BackButton';
-import differenceInHours from 'date-fns/differenceInHours';
 import eventListenerMixins from 'shared/mixins/eventListenerMixins';
 import inboxMixin from 'shared/mixins/inboxMixin';
 import InboxName from '../InboxName';
@@ -65,6 +64,8 @@ import MoreActions from './MoreActions';
 import Thumbnail from '../Thumbnail';
 import wootConstants from 'dashboard/constants/globals';
 import { conversationListPageURL } from 'dashboard/helper/URLHelper';
+import { conversationReopenTime } from 'dashboard/helper/snoozeHelpers';
+
 export default {
   components: {
     BackButton,
@@ -125,17 +126,9 @@ export default {
     snoozedDisplayText() {
       const { snoozed_until: snoozedUntil } = this.currentChat;
       if (snoozedUntil) {
-        // When the snooze is applied, it schedules the unsnooze event to next day/week 9AM.
-        // By that logic if the time difference is less than or equal to 24 + 9 hours we can consider it tomorrow.
-        const MAX_TIME_DIFFERENCE = 33;
-        const isSnoozedUntilTomorrow =
-          differenceInHours(new Date(snoozedUntil), new Date()) <=
-          MAX_TIME_DIFFERENCE;
-        return this.$t(
-          isSnoozedUntilTomorrow
-            ? 'CONVERSATION.HEADER.SNOOZED_UNTIL_TOMORROW'
-            : 'CONVERSATION.HEADER.SNOOZED_UNTIL_NEXT_WEEK'
-        );
+        return `${this.$t(
+          'CONVERSATION.HEADER.SNOOZED_UNTIL'
+        )} ${conversationReopenTime(snoozedUntil)}`;
       }
       return this.$t('CONVERSATION.HEADER.SNOOZED_UNTIL_NEXT_REPLY');
     },

app/javascript/dashboard/components/widgets/conversation/Message.vue

@@ -52,7 +52,7 @@
           {{ $t('CONVERSATION.UPLOADING_ATTACHMENTS') }}
         </span>
         <div v-if="!isPending && hasAttachments">
-          <div v-for="attachment in data.attachments" :key="attachment.id">
+          <div v-for="attachment in attachments" :key="attachment.id">
             <bubble-image-audio-video
               v-if="isAttachmentImageVideoAudio(attachment.file_type)"
               :attachment="attachment"
@@ -199,6 +199,14 @@ export default {
     };
   },
   computed: {
+    attachments() {
+      // Here it is used to get sender and created_at for each attachment
+      return this.data?.attachments.map(attachment => ({
+        ...attachment,
+        sender: this.data.sender || {},
+        created_at: this.data.created_at || '',
+      }));
+    },
     shouldRenderMessage() {
       return (
         this.hasAttachments ||

app/javascript/dashboard/components/widgets/conversation/components/GalleryView.vue

@@ -1,79 +1,131 @@
 <template>
-  <woot-modal full-width :show.sync="show" :on-close="onClose">
+  <woot-modal
+    full-width
+    :show.sync="show"
+    :show-close-button="false"
+    :on-close="onClose"
+  >
     <div v-on-clickaway="onClose" class="gallery-modal--wrap" @click="onClose">
-      <div class="attachment-toggle--button">
-        <woot-button
-          v-if="hasMoreThanOneAttachment"
-          size="large"
-          variant="smooth"
-          color-scheme="secondary"
-          icon="chevron-left"
-          :disabled="activeImageIndex === 0"
-          @click.stop="
-            onClickChangeAttachment(
-              allAttachments[activeImageIndex - 1],
-              activeImageIndex - 1
-            )
-          "
-        />
-      </div>
-      <div class="attachments-viewer">
-        <div class="attachment-view">
-          <img
-            v-if="isImage"
-            :key="attachmentSrc"
-            :src="attachmentSrc"
-            class="modal-image skip-context-menu"
-            @click.stop
+      <div class="gallery-modal--header">
+        <div class="header-info--wrap" @click.stop>
+          <thumbnail
+            :username="senderDetails.name"
+            :src="senderDetails.avatar"
           />
-          <video
-            v-if="isVideo"
-            :key="attachmentSrc"
-            :src="attachmentSrc"
-            controls
-            playsInline
-            class="modal-video skip-context-menu"
-            @click.stop
+          <div class="header-info">
+            <h3 class="sub-block-title sender-name">
+              <span class="text-truncate">{{ senderDetails.name }}</span>
+            </h3>
+            <span class="time-stamp text-truncate">{{ readableTime }}</span>
+          </div>
+        </div>
+        <div class="file-name--header text-block-title">
+          <span class="text-truncate">
+            {{ fileNameFromDataUrl }}
+          </span>
+        </div>
+        <div class="header-actions" @click.stop>
+          <woot-button
+            size="large"
+            color-scheme="secondary"
+            variant="clear"
+            icon="arrow-download"
+            @click="onClickDownload"
+          />
+          <woot-button
+            size="large"
+            color-scheme="secondary"
+            variant="clear"
+            icon="dismiss"
+            @click="onClose"
           />
-          <audio
-            v-if="isAudio"
-            :key="attachmentSrc"
-            controls
-            class="skip-context-menu"
-            @click.stop
-          >
-            <source :src="`${attachmentSrc}?t=${Date.now()}`" />
-          </audio>
         </div>
       </div>
-      <div class="attachment-toggle--button">
-        <woot-button
-          v-if="hasMoreThanOneAttachment"
-          size="large"
-          variant="smooth"
-          color-scheme="secondary"
-          :disabled="activeImageIndex === allAttachments.length - 1"
-          icon="chevron-right"
-          @click.stop="
-            onClickChangeAttachment(
-              allAttachments[activeImageIndex + 1],
-              activeImageIndex + 1
-            )
-          "
-        />
+      <div class="gallery-modal--body">
+        <div class="attachment-toggle--button">
+          <woot-button
+            v-if="hasMoreThanOneAttachment"
+            size="large"
+            variant="smooth"
+            color-scheme="primary"
+            icon="chevron-left"
+            :disabled="activeImageIndex === 0"
+            @click.stop="
+              onClickChangeAttachment(
+                allAttachments[activeImageIndex - 1],
+                activeImageIndex - 1
+              )
+            "
+          />
+        </div>
+        <div class="attachments-viewer">
+          <div class="attachment-view">
+            <img
+              v-if="isImage"
+              :key="activeAttachment.message_id"
+              :src="activeAttachment.data_url"
+              class="modal-image skip-context-menu"
+              @click.stop
+            />
+            <video
+              v-if="isVideo"
+              :key="activeAttachment.message_id"
+              :src="activeAttachment.data_url"
+              controls
+              playsInline
+              class="modal-video skip-context-menu"
+              @click.stop
+            />
+            <audio
+              v-if="isAudio"
+              :key="activeAttachment.message_id"
+              controls
+              class="skip-context-menu"
+              @click.stop
+            >
+              <source :src="`${activeAttachment.data_url}?t=${Date.now()}`" />
+            </audio>
+          </div>
+        </div>
+        <div class="attachment-toggle--button">
+          <woot-button
+            v-if="hasMoreThanOneAttachment"
+            size="large"
+            variant="smooth"
+            color-scheme="primary"
+            :disabled="activeImageIndex === allAttachments.length - 1"
+            icon="chevron-right"
+            @click.stop="
+              onClickChangeAttachment(
+                allAttachments[activeImageIndex + 1],
+                activeImageIndex + 1
+              )
+            "
+          />
+        </div>
+      </div>
+      <div class="gallery-modal--footer">
+        <div class="header-count text-block-title">
+          <span class="count">
+            {{ `${activeImageIndex + 1} / ${allAttachments.length}` }}
+          </span>
+        </div>
       </div>
     </div>
   </woot-modal>
 </template>
 <script>
 import { mixin as clickaway } from 'vue-clickaway';
-
+import { mapGetters } from 'vuex';
 import {
   isEscape,
   hasPressedArrowLeftKey,
   hasPressedArrowRightKey,
 } from 'shared/helpers/KeyboardHelpers';
 import eventListenerMixins from 'shared/mixins/eventListenerMixins';
+import timeMixin from 'dashboard/mixins/time';
+
+import Thumbnail from 'dashboard/components/widgets/Thumbnail';
 
 const ALLOWED_FILE_TYPES = {
   IMAGE: 'image',
@@ -82,7 +134,10 @@ const ALLOWED_FILE_TYPES = {
 };
 
 export default {
-  mixins: [eventListenerMixins, clickaway],
+  components: {
+    Thumbnail,
+  },
+  mixins: [eventListenerMixins, clickaway, timeMixin],
   props: {
     show: {
       type: Boolean,
@@ -99,18 +154,29 @@ export default {
   },
   data() {
     return {
-      attachmentSrc: '',
+      activeAttachment: {},
       activeFileType: '',
       activeImageIndex:
         this.allAttachments.findIndex(
-          attachment => attachment.id === this.attachment.id
+          attachment => attachment.message_id === this.attachment.message_id
         ) || 0,
     };
   },
   computed: {
+    ...mapGetters({
+      currentUser: 'getCurrentUser',
+    }),
     hasMoreThanOneAttachment() {
       return this.allAttachments.length > 1;
     },
+    readableTime() {
+      if (!this.activeAttachment.created_at) return '';
+      const time = this.messageTimestamp(
+        this.activeAttachment.created_at,
+        'LLL d yyyy, h:mm a'
+      );
+      return time || '';
+    },
     isImage() {
       return this.activeFileType === ALLOWED_FILE_TYPES.IMAGE;
     },
@@ -120,6 +186,21 @@ export default {
     isAudio() {
       return this.activeFileType === ALLOWED_FILE_TYPES.AUDIO;
     },
+    senderDetails() {
+      const { name, available_name: availableName, avatar_url, thumbnail, id } =
+        this.activeAttachment?.sender || this.attachment?.sender;
+      const currentUserID = this.currentUser?.id;
+      return {
+        name: currentUserID === id ? 'You' : name || availableName || '',
+        avatar: thumbnail || avatar_url || '',
+      };
+    },
+    fileNameFromDataUrl() {
+      const { data_url: dataUrl } = this.activeAttachment;
+      if (!dataUrl) return '';
+      const fileName = dataUrl?.split('/').pop();
+      return fileName || '';
+    },
   },
   mounted() {
     this.setImageAndVideoSrc(this.attachment);
@@ -140,7 +221,7 @@ export default {
       if (!Object.values(ALLOWED_FILE_TYPES).includes(type)) {
         return;
       }
-      this.attachmentSrc = attachment.data_url;
+      this.activeAttachment = attachment;
       this.activeFileType = type;
     },
     onKeyDownHandler(e) {
@@ -158,29 +239,121 @@ export default {
         );
       }
     },
+    onClickDownload() {
+      const { file_type: type, data_url: url } = this.activeAttachment;
+      if (!Object.values(ALLOWED_FILE_TYPES).includes(type)) {
+        return;
+      }
+      const link = document.createElement('a');
+      link.href = url;
+      link.download = `attachment.${type}`;
+      link.click();
+    },
   },
 };
 </script>
 <style lang="scss" scoped>
 .gallery-modal--wrap {
   display: flex;
-  flex-direction: row;
-  align-items: center;
-  width: inherit;
+  flex-direction: column;
   height: inherit;
+  width: inherit;
+
+  .gallery-modal--header {
+    align-items: center;
+    display: flex;
+    height: var(--space-jumbo);
+    justify-content: space-between;
+    padding: var(--space-small) var(--space-medium);
+    width: 100%;
+
+    .header-info--wrap {
+      align-items: center;
+      display: flex;
+      justify-content: flex-start;
+      min-width: var(--space-giga);
+
+      .header-info {
+        align-items: flex-start;
+        display: flex;
+        flex-direction: column;
+        justify-content: center;
+        margin-left: var(--space-small);
+
+        .sender-name {
+          display: inline-block;
+          line-height: 1.4;
+          margin: 0;
+          padding: 0;
+          text-transform: capitalize;
+        }
+
+        .time-stamp {
+          color: var(--s-400);
+          font-size: var(--font-size-mini);
+          margin: 0;
+          padding: 0;
+        }
+      }
+    }
+
+    .file-name--header {
+      align-items: center;
+      color: var(--s-700);
+      display: flex;
+      font-weight: var(--font-weight-bold);
+      justify-content: flex-start;
+      min-width: 0;
+      padding: var(--space-smaller);
+      width: auto;
+    }
+
+    .header-actions {
+      align-items: center;
+      display: flex;
+      gap: var(--space-small);
+      justify-content: flex-end;
+      min-width: var(--space-giga);
+    }
+  }
+
+  .gallery-modal--body {
+    align-items: center;
+    display: flex;
+    height: 100%;
+    justify-content: center;
+    width: 100%;
+  }
+
+  .gallery-modal--footer {
+    align-items: center;
+    display: flex;
+    height: var(--space-jumbo);
+    justify-content: center;
+    padding: var(--space-small) var(--space-medium);
+    width: 100%;
+
+    .header-count {
+      align-items: center;
+      border-radius: var(--border-radius-small);
+      background-color: var(--s-25);
+      color: var(--s-600);
+      display: flex;
+      font-weight: var(--font-weight-bold);
+      justify-content: center;
+      min-width: 8rem;
+      padding: var(--space-smaller);
+    }
+  }
 
   .attachments-viewer {
     display: flex;
     flex-direction: column;
+    height: 100%;
     justify-content: center;
     width: 100%;
-    height: 100%;
 
     .attachment-view {
-      display: flex;
-      align-items: center;
-      justify-content: center;
-
       img {
         margin: 0 auto;
       }
@@ -192,10 +365,10 @@ export default {
   }
 
   .attachment-toggle--button {
-    width: var(--space-mega);
-    min-width: var(--space-mega);
     display: flex;
     justify-content: center;
+    min-width: var(--space-mega);
+    width: var(--space-mega);
   }
 }
 </style>

app/javascript/dashboard/components/widgets/conversation/contextMenu/Index.vue

@@ -15,14 +15,13 @@
         @click="toggleStatus(option.key, null)"
       />
     </template>
-    <menu-item-with-submenu :option="snoozeMenuConfig">
-      <menu-item
-        v-for="(option, i) in snoozeMenuConfig.options"
-        :key="i"
-        :option="option"
-        @click="snoozeConversation(option.snoozedUntil)"
-      />
-    </menu-item-with-submenu>
+    <menu-item
+      v-if="show(snoozeOption.key)"
+      :option="snoozeOption"
+      variant="icon"
+      @click="snoozeConversation()"
+    />
+
     <menu-item-with-submenu :option="priorityConfig">
       <menu-item
         v-for="(option, i) in priorityConfig.options"
@@ -78,7 +77,6 @@
 import MenuItem from './menuItem.vue';
 import MenuItemWithSubmenu from './menuItemWithSubmenu.vue';
 import wootConstants from 'dashboard/constants/globals';
-import snoozeTimesMixin from 'dashboard/mixins/conversation/snoozeTimesMixin';
 import agentMixin from 'dashboard/mixins/agentMixin';
 import { mapGetters } from 'vuex';
 import AgentLoadingPlaceholder from './agentLoadingPlaceholder.vue';
@@ -88,7 +86,7 @@ export default {
     MenuItemWithSubmenu,
     AgentLoadingPlaceholder,
   },
-  mixins: [snoozeTimesMixin, agentMixin],
+  mixins: [agentMixin],
   props: {
     status: {
       type: String,
@@ -131,27 +129,10 @@ export default {
           icon: 'arrow-redo',
         },
       ],
-      snoozeMenuConfig: {
-        key: 'snooze',
+      snoozeOption: {
+        key: wootConstants.STATUS_TYPE.SNOOZED,
         label: this.$t('CONVERSATION.CARD_CONTEXT_MENU.SNOOZE.TITLE'),
         icon: 'snooze',
-        options: [
-          {
-            label: this.$t('CONVERSATION.CARD_CONTEXT_MENU.SNOOZE.NEXT_REPLY'),
-            key: 'next-reply',
-            snoozedUntil: null,
-          },
-          {
-            label: this.$t('CONVERSATION.CARD_CONTEXT_MENU.SNOOZE.TOMORROW'),
-            key: 'tomorrow',
-            snoozedUntil: 'tomorrow',
-          },
-          {
-            label: this.$t('CONVERSATION.CARD_CONTEXT_MENU.SNOOZE.NEXT_WEEK'),
-            key: 'next-week',
-            snoozedUntil: 'nextWeek',
-          },
-        ],
       },
       priorityConfig: {
         key: 'priority',
@@ -234,12 +215,9 @@ export default {
     toggleStatus(status, snoozedUntil) {
       this.$emit('update-conversation', status, snoozedUntil);
     },
-    snoozeConversation(snoozedUntil) {
-      this.$emit(
-        'update-conversation',
-        this.STATUS_TYPE.SNOOZED,
-        this.snoozeTimes[snoozedUntil] || null
-      );
+    snoozeConversation() {
+      const ninja = document.querySelector('ninja-keys');
+      ninja.open({ parent: 'snooze_conversation' });
     },
     assignPriority(priority) {
       this.$emit('assign-priority', priority);

app/javascript/dashboard/constants/globals.js

@@ -30,5 +30,13 @@ export default {
   TESTIMONIAL_URL: 'https://testimonials.cdn.chatwoot.com/content.json',
   SMALL_SCREEN_BREAKPOINT: 1024,
   AVAILABILITY_STATUS_KEYS: ['online', 'busy', 'offline'],
+  SNOOZE_OPTIONS: {
+    UNTIL_NEXT_REPLY: 'until_next_reply',
+    AN_HOUR_FROM_NOW: 'an_hour_from_now',
+    UNTIL_TOMORROW: 'until_tomorrow',
+    UNTIL_NEXT_WEEK: 'until_next_week',
+    UNTIL_NEXT_MONTH: 'until_next_month',
+    UNTIL_CUSTOM_TIME: 'until_custom_time',
+  },
 };
 export const DEFAULT_REDIRECT_URL = '/app/';

app/javascript/dashboard/helper/snoozeHelpers.js

@@ -0,0 +1,66 @@
+import {
+  getUnixTime,
+  format,
+  add,
+  startOfWeek,
+  addWeeks,
+  startOfMonth,
+  isMonday,
+  isToday,
+  setHours,
+} from 'date-fns';
+import wootConstants from 'dashboard/constants/globals';
+
+const SNOOZE_OPTIONS = wootConstants.SNOOZE_OPTIONS;
+
+export const findStartOfNextWeek = currentDate => {
+  const startOfNextWeek = startOfWeek(addWeeks(currentDate, 1));
+  return isMonday(startOfNextWeek)
+    ? startOfNextWeek
+    : add(startOfNextWeek, {
+        days: (8 - startOfNextWeek.getDay()) % 7,
+      });
+};
+
+export const findStartOfNextMonth = currentDate => {
+  const startOfNextMonth = startOfMonth(add(currentDate, { months: 1 }));
+  return isMonday(startOfNextMonth)
+    ? startOfNextMonth
+    : add(startOfNextMonth, {
+        days: (8 - startOfNextMonth.getDay()) % 7,
+      });
+};
+
+export const findNextDay = currentDate => {
+  return add(currentDate, { days: 1 });
+};
+
+export const setHoursToNine = date => {
+  return setHours(date, 9, 0, 0);
+};
+
+export const findSnoozeTime = (snoozeType, currentDate = new Date()) => {
+  let parsedDate = null;
+  if (snoozeType === SNOOZE_OPTIONS.AN_HOUR_FROM_NOW) {
+    parsedDate = add(currentDate, { hours: 1 });
+  } else if (snoozeType === SNOOZE_OPTIONS.UNTIL_TOMORROW) {
+    parsedDate = setHoursToNine(findNextDay(currentDate));
+  } else if (snoozeType === SNOOZE_OPTIONS.UNTIL_NEXT_WEEK) {
+    parsedDate = setHoursToNine(findStartOfNextWeek(currentDate));
+  } else if (snoozeType === SNOOZE_OPTIONS.UNTIL_NEXT_MONTH) {
+    parsedDate = setHoursToNine(findStartOfNextMonth(currentDate));
+  }
+
+  return parsedDate ? getUnixTime(parsedDate) : null;
+};
+export const conversationReopenTime = snoozedUntil => {
+  if (!snoozedUntil) {
+    return null;
+  }
+  const date = new Date(snoozedUntil);
+
+  if (isToday(date)) {
+    return format(date, 'h.mmaaa');
+  }
+  return snoozedUntil ? format(date, 'd MMM, h.mmaaa') : null;
+};

app/javascript/dashboard/helper/specs/snoozeHelpers.spec.js

@@ -0,0 +1,105 @@
+import {
+  findSnoozeTime,
+  conversationReopenTime,
+  findStartOfNextWeek,
+  findStartOfNextMonth,
+  findNextDay,
+  setHoursToNine,
+} from '../snoozeHelpers';
+
+describe('#Snooze Helpers', () => {
+  describe('findStartOfNextWeek', () => {
+    it('should return first working day of next week if a date is passed', () => {
+      const today = new Date('06/16/2023');
+      const startOfNextWeek = new Date('06/19/2023');
+      expect(findStartOfNextWeek(today)).toEqual(startOfNextWeek);
+    });
+    it('should return first working day of next week if a date is passed', () => {
+      const today = new Date('06/03/2023');
+      const startOfNextWeek = new Date('06/05/2023');
+      expect(findStartOfNextWeek(today)).toEqual(startOfNextWeek);
+    });
+  });
+
+  describe('findStartOfNextMonth', () => {
+    it('should return first working day of next month if a valid date is passed', () => {
+      const today = new Date('06/21/2023');
+      const startOfNextMonth = new Date('07/03/2023');
+      expect(findStartOfNextMonth(today)).toEqual(startOfNextMonth);
+    });
+    it('should return first working day of next month if a valid date is passed', () => {
+      const today = new Date('02/28/2023');
+      const startOfNextMonth = new Date('03/06/2023');
+      expect(findStartOfNextMonth(today)).toEqual(startOfNextMonth);
+    });
+  });
+
+  describe('setHoursToNine', () => {
+    it('should return date with 9.00AM time', () => {
+      const nextDay = new Date('06/17/2023');
+      nextDay.setHours(9, 0, 0, 0);
+      expect(setHoursToNine(nextDay)).toEqual(nextDay);
+    });
+  });
+
+  describe('findSnoozeTime', () => {
+    it('should return nil if until_next_reply is passed', () => {
+      expect(findSnoozeTime('until_next_reply')).toEqual(null);
+    });
+
+    it('should return next hour time stamp if an_hour_from_now is passed', () => {
+      const nextHour = new Date();
+      nextHour.setHours(nextHour.getHours() + 1);
+      expect(findSnoozeTime('an_hour_from_now')).toBeCloseTo(
+        Math.floor(nextHour.getTime() / 1000)
+      );
+    });
+
+    it('should return next day 9.00AM time stamp until_tomorrow is passed', () => {
+      const today = new Date('06/16/2023');
+      const nextDay = new Date('06/17/2023');
+      nextDay.setHours(9, 0, 0, 0);
+      expect(findSnoozeTime('until_tomorrow', today)).toBeCloseTo(
+        nextDay.getTime() / 1000
+      );
+    });
+
+    it('should return next week monday 9.00AM time stamp if until_next_week is passed', () => {
+      const today = new Date('06/16/2023');
+      const startOfNextWeek = new Date('06/19/2023');
+      startOfNextWeek.setHours(9, 0, 0, 0);
+      expect(findSnoozeTime('until_next_week', today)).toBeCloseTo(
+        startOfNextWeek.getTime() / 1000
+      );
+    });
+
+    it('should return next month 9.00AM time stamp if until_next_month is passed', () => {
+      const today = new Date('06/21/2023');
+      const startOfNextMonth = new Date('07/03/2023');
+      startOfNextMonth.setHours(9, 0, 0, 0);
+      expect(findSnoozeTime('until_next_month', today)).toBeCloseTo(
+        startOfNextMonth.getTime() / 1000
+      );
+    });
+  });
+
+  describe('conversationReopenTime', () => {
+    it('should return nil if snoozedUntil is nil', () => {
+      expect(conversationReopenTime(null)).toEqual(null);
+    });
+
+    it('should return formatted date if snoozedUntil is not nil', () => {
+      expect(conversationReopenTime('2023-06-07T09:00:00.000Z')).toEqual(
+        '7 Jun, 9.00am'
+      );
+    });
+  });
+
+  describe('findNextDay', () => {
+    it('should return next day', () => {
+      const today = new Date('06/16/2023');
+      const nextDay = new Date('06/17/2023');
+      expect(findNextDay(today)).toEqual(nextDay);
+    });
+  });
+});

app/javascript/dashboard/i18n/index.js

@@ -35,6 +35,7 @@ import vi from './locale/vi';
 import zh_CN from './locale/zh_CN';
 import zh_TW from './locale/zh_TW';
 import is from './locale/is';
+import lt from './locale/lt';
 
 export default {
   ar,
@@ -74,4 +75,5 @@ export default {
   zh_CN,
   zh_TW,
   is,
+  lt,
 };

app/javascript/dashboard/i18n/locale/ar/advancedFilters.json

@@ -2,13 +2,18 @@
   "FILTER": {
     "TITLE": "تصفية المحادثات",
     "SUBTITLE": "إضافة فلاتر أدناه واضغط على 'إرسال' لتصفية المحادثات.",
-    "ADD_NEW_FILTER": "إضافة فلتر",
-    "FILTER_DELETE_ERROR": "يجب ان يكون لديك فلتر واحد على الاقل",
-    "SUBMIT_BUTTON_LABEL": "تطبيق الفلاتر",
+    "EDIT_CUSTOM_FILTER": "Edit Folder",
+    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
+    "ADD_NEW_FILTER": "إضافة عامل تصفية",
+    "FILTER_DELETE_ERROR": "يجب أن يكون لديك عامل تصفية واحد على الأقل للحفظ",
+    "SUBMIT_BUTTON_LABEL": "تطبيق عامل التصفية",
+    "UPDATE_BUTTON_LABEL": "Update folder",
     "CANCEL_BUTTON_LABEL": "إلغاء",
-    "CLEAR_BUTTON_LABEL": "مسح الفلاتر",
+    "CLEAR_BUTTON_LABEL": "مسح عامل التصفية",
     "EMPTY_VALUE_ERROR": "القيمة مطلوبة",
-    "TOOLTIP_LABEL": "تصفية المحادثة",
+    "FOLDER_LABEL": "Folder Name",
+    "FOLDER_QUERY_LABEL": "Folder Query",
+    "TOOLTIP_LABEL": "تصفية المحادثات",
     "QUERY_DROPDOWN_LABELS": {
       "AND": "و",
       "OR": "أو"
@@ -23,7 +28,7 @@
       "is_greater_than": "هو أكبر من",
       "is_less_than": "هو أقل من",
       "days_before": "قبل x أيام",
-      "starts_with": "Starts with"
+      "starts_with": "يبدأ بـ"
     },
     "ATTRIBUTE_LABELS": {
       "TRUE": "صحيح",
@@ -38,7 +43,7 @@
       "CAMPAIGN_NAME": "اسم الحملة",
       "LABELS": "الوسوم",
       "BROWSER_LANGUAGE": "لغة المتصفح",
-      "PRIORITY": "Priority",
+      "PRIORITY": "الأولوية",
       "COUNTRY_NAME": "اسم الدولة",
       "REFERER_LINK": "رابط المرجع",
       "CUSTOM_ATTRIBUTE_LIST": "القائمة",
@@ -71,6 +76,9 @@
           "ERROR_MESSAGE": "خطأ أثناء إنشاء طريقة عرض مخصصة"
         }
       },
+      "EDIT": {
+        "EDIT_BUTTON": "Edit folder"
+      },
       "DELETE": {
         "DELETE_BUTTON": "حذف الفلتر",
         "MODAL": {

app/javascript/dashboard/i18n/locale/ar/agentMgmt.json

@@ -76,8 +76,8 @@
         },
         "AGENT_AVAILABILITY": {
           "LABEL": "التوفر",
-          "PLACEHOLDER": "Please select an availability status",
-          "ERROR": "Availability is required"
+          "PLACEHOLDER": "الرجاء تحديد حالة التوفر",
+          "ERROR": "حالة التوفر مطلوبة"
         },
         "SUBMIT": "تعديل حساب الموظف"
       },
@@ -111,7 +111,7 @@
         "PLACEHOLDER": {
           "AGENT": "البحث عن وكلاء",
           "TEAM": "البحث عن فريق",
-          "INPUT": "Search for agents"
+          "INPUT": "البحث عن ممثلى الخدمة"
         }
       }
     }

app/javascript/dashboard/i18n/locale/ar/auditLogs.json

@@ -12,13 +12,37 @@
       "TABLE_HEADER": [
         "User",
         "Action",
-        "عنوان IP",
-        "Time"
+        "عنوان IP"
       ]
     },
     "API": {
       "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
       "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
+    },
+    "DEFAULT_USER": "System",
+    "AUTOMATION_RULE": {
+      "ADD": "%{agentName} created a new automation rule (#%{id})",
+      "EDIT": "%{agentName} updated an automation rule (#%{id})",
+      "DELETE": "%{agentName} deleted an automation rule (#%{id})"
+    },
+    "INBOX": {
+      "ADD": "%{agentName} created a new inbox (#%{id})",
+      "EDIT": "%{agentName} updated an inbox (#%{id})",
+      "DELETE": "%{agentName} deleted an inbox (#%{id})"
+    },
+    "WEBHOOK": {
+      "ADD": "%{agentName} created a new webhook (#%{id})",
+      "EDIT": "%{agentName} updated a webhook (#%{id})",
+      "DELETE": "%{agentName} deleted a webhook (#%{id})"
+    },
+    "USER_ACTION": {
+      "SIGN_IN": "%{agentName} signed in",
+      "SIGN_OUT": "%{agentName} signed out"
+    },
+    "TEAM": {
+      "ADD": "%{agentName} created a new team (#%{id})",
+      "EDIT": "%{agentName} updated a team (#%{id})",
+      "DELETE": "%{agentName} deleted a team (#%{id})"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/chatlist.json

@@ -36,17 +36,20 @@
       }
     },
     "VIEW_FILTER": "عرض",
-    "SORT_TOOLTIP_LABEL": "Sort conversations",
+    "SORT_TOOLTIP_LABEL": "ترتيب المحادثات",
     "CHAT_SORT": {
       "STATUS": "الحالة",
-      "ORDER_BY": "Order by"
+      "ORDER_BY": "الترتيب بواسطة"
     },
     "CHAT_SORT_FILTER_ITEMS": {
       "latest": {
-        "TEXT": "Last activity"
+        "TEXT": "النشاط الأخير"
       },
       "sort_on_created_at": {
         "TEXT": "تم إنشاؤها في"
+      },
+      "sort_on_priority": {
+        "TEXT": "الأولوية"
       }
     },
     "ATTACHMENTS": {
@@ -70,12 +73,12 @@
       }
     },
     "CHAT_SORT_BY_FILTER": {
-      "TITLE": "Sort conversation",
+      "TITLE": "ترتيب المحادثات",
       "DROPDOWN_TITLE": "ترتيب حسب",
       "ITEMS": {
         "LATEST": {
-          "NAME": "Last activity at",
-          "LABEL": "Last activity"
+          "NAME": "النشاط الأخير في",
+          "LABEL": "النشاط الأخير"
         },
         "CREATED_AT": {
           "NAME": "تم إنشاؤها في",

app/javascript/dashboard/i18n/locale/ar/contact.json

@@ -73,6 +73,13 @@
     "SUCCESS_MESSAGE": "تم حفظ جهة الاتصال بنجاح",
     "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى"
   },
+  "EXPORT_CONTACTS": {
+    "BUTTON_LABEL": "Export",
+    "TITLE": "Export Contacts",
+    "DESC": "Export contacts to a CSV file.",
+    "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
+    "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى"
+  },
   "DELETE_NOTE": {
     "CONFIRM": {
       "TITLE": "تأكيد الحذف",
@@ -120,7 +127,7 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "أدخل رقم الهاتف الخاص بجهة الاتصال",
         "LABEL": "رقم الهاتف",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
+        "HELP": "يجب ان يحتوى رقم الهاتف على كود دولتك تسبقها علامة +\nمثال: +20101243567",
         "ERROR": "يجب ان تكون خانة رقم الهاتف إما فارغة او مكتملة مع رمز الدولة",
         "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "رقم الهاتف هذا مستخدم لجهة اتصال أخرى."
@@ -182,7 +189,7 @@
         "LABEL": "إلى"
       },
       "INBOX": {
-        "LABEL": "Via Inbox",
+        "LABEL": "صندوق الوارد",
         "PLACEHOLDER": "Choose source inbox",
         "ERROR": "حدد صندوق الوارد"
       },
@@ -211,6 +218,7 @@
     "FILTER_CONTACTS": "فلترة",
     "FILTER_CONTACTS_SAVE": "حفظ الفلتر",
     "FILTER_CONTACTS_DELETE": "حذف الفلتر",
+    "FILTER_CONTACTS_EDIT": "Edit segment",
     "LIST": {
       "LOADING_MESSAGE": "جاري تحميل جهات الاتصال...",
       "404": "لا توجد جهات اتصال تطابق بحثك 🔍",

app/javascript/dashboard/i18n/locale/ar/contactFilters.json

@@ -1,50 +1,55 @@
 {
-    "CONTACTS_FILTER": {
-        "TITLE": "تصفية جهات الاتصال",
-        "SUBTITLE": "إضافة فلاتر أدناه واضغط على 'إرسال' لتصفية جهات الاتصال.",
-        "ADD_NEW_FILTER": "إضافة فلتر",
-        "CLEAR_ALL_FILTERS": "مسح جميع الفلاتر",
-        "FILTER_DELETE_ERROR": "يجب ان يكون لديك فلتر واحد على الاقل",
-        "SUBMIT_BUTTON_LABEL": "إرسال",
-        "CANCEL_BUTTON_LABEL": "إلغاء",
-        "CLEAR_BUTTON_LABEL": "مسح الفلاتر",
-        "EMPTY_VALUE_ERROR": "القيمة مطلوبة",
-        "TOOLTIP_LABEL": "تصفية جهات الاتصال",
-        "QUERY_DROPDOWN_LABELS": {
-            "AND": "و",
-            "OR": "أو"
-        },
-        "OPERATOR_LABELS": {
-            "equal_to": "يساوي",
-            "not_equal_to": "لا يساوي",
-            "contains": "يحتوي",
-            "does_not_contain": "لا يحتوي",
-            "is_present": "موجود",
-            "is_not_present": "غير موجود",
-            "is_greater_than": "هو أكبر من",
-            "is_lesser_than": "هو أقل من",
-            "days_before": "قبل x أيام"
-        },
-        "ATTRIBUTES": {
-            "NAME": "الاسم",
-            "EMAIL": "البريد الإلكتروني",
-            "PHONE_NUMBER": "رقم الهاتف",
-            "IDENTIFIER": "المعرف",
-            "CITY": "المدينة",
-            "COUNTRY": "الدولة",
-            "CUSTOM_ATTRIBUTE_LIST": "القائمة",
-            "CUSTOM_ATTRIBUTE_TEXT": "النص",
-            "CUSTOM_ATTRIBUTE_NUMBER": "العدد",
-            "CUSTOM_ATTRIBUTE_LINK": "الرابط",
-            "CUSTOM_ATTRIBUTE_CHECKBOX": "مربع",
-            "CREATED_AT": "تم إنشاؤها في",
-            "LAST_ACTIVITY": "آخر نشاط",
-            "REFERER_LINK": "رابط المرجع"
-        },
-        "GROUPS": {
-            "STANDARD_FILTERS": "الفلاتر القياسية",
-            "ADDITIONAL_FILTERS": "فلاتر إضافية",
-            "CUSTOM_ATTRIBUTES": "سمات مخصصة"
-        }
+  "CONTACTS_FILTER": {
+    "TITLE": "تصفية جهات الاتصال",
+    "SUBTITLE": "إضافة فلاتر أدناه واضغط على 'إرسال' لتصفية جهات الاتصال.",
+    "EDIT_CUSTOM_SEGMENT": "Edit Segment",
+    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your segment.",
+    "ADD_NEW_FILTER": "إضافة فلتر",
+    "CLEAR_ALL_FILTERS": "مسح جميع الفلاتر",
+    "FILTER_DELETE_ERROR": "يجب ان يكون لديك فلتر واحد على الاقل",
+    "SUBMIT_BUTTON_LABEL": "إرسال",
+    "UPDATE_BUTTON_LABEL": "Update Segment",
+    "CANCEL_BUTTON_LABEL": "إلغاء",
+    "CLEAR_BUTTON_LABEL": "مسح الفلاتر",
+    "EMPTY_VALUE_ERROR": "القيمة مطلوبة",
+    "SEGMENT_LABEL": "Segment Name",
+    "SEGMENT_QUERY_LABEL": "Segment Query",
+    "TOOLTIP_LABEL": "تصفية جهات الاتصال",
+    "QUERY_DROPDOWN_LABELS": {
+      "AND": "و",
+      "OR": "أو"
+    },
+    "OPERATOR_LABELS": {
+      "equal_to": "يساوي",
+      "not_equal_to": "لا يساوي",
+      "contains": "يحتوي",
+      "does_not_contain": "لا يحتوي",
+      "is_present": "موجود",
+      "is_not_present": "غير موجود",
+      "is_greater_than": "هو أكبر من",
+      "is_lesser_than": "هو أقل من",
+      "days_before": "قبل x أيام"
+    },
+    "ATTRIBUTES": {
+      "NAME": "الاسم",
+      "EMAIL": "البريد الإلكتروني",
+      "PHONE_NUMBER": "رقم الهاتف",
+      "IDENTIFIER": "المعرف",
+      "CITY": "المدينة",
+      "COUNTRY": "الدولة",
+      "CUSTOM_ATTRIBUTE_LIST": "القائمة",
+      "CUSTOM_ATTRIBUTE_TEXT": "النص",
+      "CUSTOM_ATTRIBUTE_NUMBER": "العدد",
+      "CUSTOM_ATTRIBUTE_LINK": "الرابط",
+      "CUSTOM_ATTRIBUTE_CHECKBOX": "مربع",
+      "CREATED_AT": "تم إنشاؤها في",
+      "LAST_ACTIVITY": "آخر نشاط",
+      "REFERER_LINK": "رابط المرجع"
+    },
+    "GROUPS": {
+      "STANDARD_FILTERS": "الفلاتر القياسية",
+      "ADDITIONAL_FILTERS": "فلاتر إضافية",
+      "CUSTOM_ATTRIBUTES": "سمات مخصصة"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/ar/conversation.json

@@ -54,12 +54,14 @@
       "OPEN": "المزيد",
       "CLOSE": "أغلق",
       "DETAILS": "التفاصيل",
+      "SNOOZED_UNTIL": "Snoozed until",
       "SNOOZED_UNTIL_TOMORROW": "غفوة حتى الغد",
       "SNOOZED_UNTIL_NEXT_WEEK": "غفوة حتى الأسبوع القادم",
       "SNOOZED_UNTIL_NEXT_REPLY": "غفوة حتى الرد التالي"
     },
     "RESOLVE_DROPDOWN": {
       "MARK_PENDING": "تحديد كمعلق",
+      "SNOOZE_UNTIL": "غفوة",
       "SNOOZE": {
         "TITLE": "تأجيل حتى",
         "NEXT_REPLY": "الرد القادم",
@@ -67,8 +69,13 @@
         "NEXT_WEEK": "الأسبوع المقبل"
       }
     },
+    "CUSTOM_SNOOZE": {
+      "TITLE": "تأجيل حتى",
+      "APPLY": "غفوة",
+      "CANCEL": "إلغاء"
+    },
     "PRIORITY": {
-      "TITLE": "Priority",
+      "TITLE": "الأولوية",
       "OPTIONS": {
         "NONE": "لا شيء",
         "URGENT": "Urgent",

app/javascript/dashboard/i18n/locale/ar/csatMgmt.json

@@ -1,6 +1,13 @@
 {
   "CSAT": {
     "TITLE": "قيم محادثتك",
-    "PLACEHOLDER": "أخبرنا المزيد..."
+    "PLACEHOLDER": "أخبرنا المزيد...",
+    "RATINGS": {
+      "POOR": "😞 Poor",
+      "FAIR": "😑 Fair",
+      "AVERAGE": "😐 Average",
+      "GOOD": "😀 Good",
+      "EXCELLENT": "😍 Excellent"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ar/generalSettings.json

@@ -48,7 +48,10 @@
       }
     },
     "UPDATE_CHATWOOT": "يتوفر تحديث %{latestChatwootVersion} لـ Chatwoot. الرجاء التحديث.",
-    "LEARN_MORE": "اعرف المزيد"
+    "LEARN_MORE": "اعرف المزيد",
+    "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
+    "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
+    "OPEN_BILLING": "Open billing"
   },
   "FORMS": {
     "MULTISELECT": {

app/javascript/dashboard/i18n/locale/ar/helpCenter.json

@@ -74,6 +74,14 @@
         "DELETE": "حذف المقال"
       }
     },
+    "ARTICLE_SEARCH_RESULT": {
+      "UNCATEGORIZED": "Uncategorized",
+      "INSERT_ARTICLE": "Insert",
+      "NO_RESULT": "No articles found",
+      "COPY_LINK": "Copy article link to clipboard",
+      "OPEN_LINK": "Open article in new tab",
+      "PREVIEW_LINK": "Preview article"
+    },
     "PORTAL": {
       "HEADER": "الصفحات",
       "DEFAULT": "افتراضي",

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -535,7 +535,6 @@
       "UPDATE": "تحديث إعدادات ساعات العمل",
       "TOGGLE_AVAILABILITY": "تمكين توافر العمل لهذا البريد الوارد",
       "UNAVAILABLE_MESSAGE_LABEL": "رسالة غير متاح للزائرين",
-      "UNAVAILABLE_MESSAGE_DEFAULT": "نحن غير متوفرين في هذه اللحظة. اترك رسالة سنرد عليها بمجرد عودتنا.",
       "TOGGLE_HELP": "تمكين توفر العمل سيظهر الساعات المتاحة على أداة الدردشة المباشرة حتى لو كان جميع الوكلاء غير متصلين بالإنترنت. خارج الساعات المتاحة يمكن تحذير الزوار برسالة ونموذج ما قبل الدردشة.",
       "DAY": {
         "ENABLE": "تمكين التوفر لهذا اليوم",

app/javascript/dashboard/i18n/locale/ar/integrations.json

@@ -87,6 +87,8 @@
     },
     "OPEN_AI": {
       "TITLE": "Improve With AI",
+      "SUMMARY_TITLE": "Summary with AI",
+      "REPLY_TITLE": "Reply suggestion with AI",
       "SUBTITLE": "An improved reply will be generated using AI, based on your current draft.",
       "TONE": {
         "TITLE": "Tone",

app/javascript/dashboard/i18n/locale/ar/login.json

@@ -3,16 +3,16 @@
     "TITLE": "تسجيل الدخول إلى Chatwoot",
     "EMAIL": {
       "LABEL": "البريد الإلكتروني",
-      "PLACEHOLDER": "example@companyname.com"
+      "PLACEHOLDER": "مثال: someone@example.com"
     },
     "PASSWORD": {
       "LABEL": "كلمة المرور",
       "PLACEHOLDER": "كلمة المرور"
     },
     "API": {
-      "SUCCESS_MESSAGE": "Login successful",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again.",
-      "UNAUTH": "Username or password is incorrect. Please try again."
+      "SUCCESS_MESSAGE": "تم تسجيل الدخول بنجاح",
+      "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً",
+      "UNAUTH": "اسم المستخدم / كلمة المرور غير صحيحة. الرجاء المحاولة مرة أخرى"
     },
     "OAUTH": {
       "GOOGLE_LOGIN": "Login with Google",

app/javascript/dashboard/i18n/locale/ar/report.json

@@ -4,6 +4,8 @@
     "LOADING_CHART": "تحميل بيانات الرسم البياني...",
     "NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.",
     "DOWNLOAD_AGENT_REPORTS": "تنزيل تقارير الوكيل",
+    "DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
+    "SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "المحادثات",
@@ -34,6 +36,14 @@
         "DESC": "(الإجمالي)"
       }
     },
+    "DATE_RANGE_OPTIONS": {
+      "LAST_7_DAYS": "آخر 7 أيام",
+      "LAST_30_DAYS": "آخر 30 يوماً",
+      "LAST_3_MONTHS": "آخر 3 أشهر",
+      "LAST_6_MONTHS": "آخر 6 أشهر",
+      "LAST_YEAR": "العام الماضي",
+      "CUSTOM_DATE_RANGE": "تحديد نطاق المدة"
+    },
     "DATE_RANGE": [
       {
         "id": 0,
@@ -66,6 +76,12 @@
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "تجميع بواسطة",
     "DURATION_FILTER_LABEL": "المدة",
+    "GROUPING_OPTIONS": {
+      "DAY": "اليوم",
+      "WEEK": "الأسبوع",
+      "MONTH": "الشهر",
+      "YEAR": "السنة"
+    },
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,
@@ -388,6 +404,7 @@
     "HEADER": "تقارير CSAT",
     "NO_RECORDS": "لا توجد ردود متوفرة على الدراسة الاستقصائية CSAT.",
     "DOWNLOAD": "تحميل تقرير رضاء خدمة العملاء",
+    "DOWNLOAD_FAILED": "Failed to download CSAT Reports",
     "FILTERS": {
       "AGENTS": {
         "PLACEHOLDER": "اختر الوكلاء"

app/javascript/dashboard/i18n/locale/ar/resetPassword.json

@@ -8,7 +8,7 @@
     },
     "API": {
       "SUCCESS_MESSAGE": "تم إرسال رابط إعادة تعيين كلمة المرور إلى بريدك الإلكتروني.",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+      "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
     },
     "SUBMIT": "إرسال"
   }

app/javascript/dashboard/i18n/locale/ar/search.json

@@ -14,8 +14,8 @@
     "EMPTY_STATE": "No %{item} found for query '%{query}'",
     "EMPTY_STATE_FULL": "No results found for query '%{query}'",
     "PLACEHOLDER_KEYBINDING": "/ to focus",
-    "INPUT_PLACEHOLDER": "Type 3 or more characters to search",
-    "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results. ",
+    "INPUT_PLACEHOLDER": "Search messages, contacts or conversations",
+    "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results.",
     "BOT_LABEL": "رد آلي",
     "READ_MORE": "Read more",
     "WROTE": "wrote:"

app/javascript/dashboard/i18n/locale/ar/setNewPassword.json

@@ -13,7 +13,7 @@
     },
     "API": {
       "SUCCESS_MESSAGE": "تم تغيير كلمة المرور بنجاح.",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+      "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
     },
     "CAPTCHA": {
       "ERROR": "انتهت صلاحية التحقق. الرجاء حل كلمة التحقق مرة أخرى."

app/javascript/dashboard/i18n/locale/ar/settings.json

@@ -3,9 +3,9 @@
     "LINK": "إعدادات الملف الشخصي",
     "TITLE": "إعدادات الملف الشخصي",
     "BTN_TEXT": "تعديل الملف الشخصي",
-    "DELETE_AVATAR": "حذف الصورة الرمزية",
-    "AVATAR_DELETE_SUCCESS": "تم حذف الصورة الرمزية بنجاح",
-    "AVATAR_DELETE_FAILED": "حدث خطأ أثناء حذف الصورة الرمزية، الرجاء المحاولة مرة أخرى",
+    "DELETE_AVATAR": "حذف الصورة الشخصية",
+    "AVATAR_DELETE_SUCCESS": "تم حذف الصورة الشخصية بنجاح",
+    "AVATAR_DELETE_FAILED": "حدث خطأ أثناء حذف الصورة الشخصية، الرجاء المحاولة مرة أخرى",
     "UPDATE_SUCCESS": "تم تحديث حسابك بنجاح",
     "PASSWORD_UPDATE_SUCCESS": "تم تغيير كلمة المرور بنجاح",
     "AFTER_EMAIL_CHANGED": "تم تحديث ملفك الشخصي بنجاح، الرجاء تسجيل الدخول مرة أخرى حيث أنه قد تم تغيير بيانات تسجيل الدخول الخاصة بك",
@@ -20,13 +20,13 @@
         "NOTE": "عنوان بريدك الإلكتروني هو المعرف الخاص بك الذي ستستخدمه لتسجيل الدخول."
       },
       "SEND_MESSAGE": {
-        "TITLE": "المفتاح الرئيسي لإرسال الرسائل",
-        "NOTE": "يمكنك تحديد مفتاح سريع (إما Enter أو Cmd/Ctrl+Enter) استنادًا إلى تفضيلك للكتابة.",
+        "TITLE": "أختصار إرسال الرسائل",
+        "NOTE": "يمكنك تحديد أختصار (إما Enter أو Cmd/Ctrl+Enter) استنادًا إلى تفضيلك في الكتابة.",
         "UPDATE_SUCCESS": "تم تحديث الإعدادات الخاصة بك بنجاح",
         "CARD": {
           "ENTER_KEY": {
             "HEADING": "Enter (↵)",
-            "CONTENT": "إرسال الرسائل بالضغط على مفتاح الإدخال بدلاً من النقر على زر الإرسال."
+            "CONTENT": "إرسال الرسائل بالضغط على مفتاح (Enter) بدلاً من النقر على زر الإرسال."
           },
           "CMD_ENTER_KEY": {
             "HEADING": "Cmd/Ctrl + Enter (<unk> + <unk> )",
@@ -164,7 +164,7 @@
   "COMPONENTS": {
     "CODE": {
       "BUTTON_TEXT": "نسخ",
-      "CODEPEN": "Open in CodePen",
+      "CODEPEN": "فتح في CodePen",
       "COPY_SUCCESSFUL": "تم نسخ الكود إلى الحافظة بنجاح"
     },
     "SHOW_MORE_BLOCK": {
@@ -203,7 +203,7 @@
     "HOME": "الرئيسية",
     "AGENTS": "موظف الدعم",
     "AGENT_BOTS": "البوتات",
-    "AUDIT_LOGS": "Audit Logs",
+    "AUDIT_LOGS": "سجلات التدقيق",
     "INBOXES": "قنوات التواصل",
     "NOTIFICATIONS": "الإشعارات",
     "CANNED_RESPONSES": "الردود السريعة",

app/javascript/dashboard/i18n/locale/ar/signup.json

@@ -10,33 +10,33 @@
     },
     "COMPANY_NAME": {
       "LABEL": "Company name",
-      "PLACEHOLDER": "Enter your company name. E.g., Wayne Enterprises",
-      "ERROR": "Company name is too short."
+      "PLACEHOLDER": "Enter your company name. eg: Wayne Enterprises",
+      "ERROR": "Company name is too short"
     },
     "FULL_NAME": {
       "LABEL": "الاسم الكامل",
-      "PLACEHOLDER": "Enter your full name. E.g., Bruce Wayne",
-      "ERROR": "Full name is too short."
+      "PLACEHOLDER": "أدخل اسمك الكامل. مثال: بروس وين",
+      "ERROR": "الاسم الكامل قصير جداً"
     },
     "EMAIL": {
       "LABEL": "البريد الإلكتروني للعمل",
-      "PLACEHOLDER": "Enter your work email address. E.g., bruce@wayne.enterprises",
-      "ERROR": "Please enter a valid work email address."
+      "PLACEHOLDER": "أدخل عنوان بريدك الإلكتروني للعمل. مثال: bruce@wayne.enterprises",
+      "ERROR": "Please enter a valid work email address"
     },
     "PASSWORD": {
       "LABEL": "كلمة المرور",
       "PLACEHOLDER": "كلمة المرور",
-      "ERROR": "Password is too short.",
-      "IS_INVALID_PASSWORD": "يجب أن تحتوي كلمة المرور على الأقل على حرف كبير واحد وحرف صغير واحد ورقم واحد وحرف خاص واحد."
+      "ERROR": "كلمة المرور قصيرة جداً",
+      "IS_INVALID_PASSWORD": "يجب أن تحتوي كلمة المرور على الأقل على حرف كبير واحد وحرف صغير واحد ورقم واحد وحرف خاص واحد"
     },
     "CONFIRM_PASSWORD": {
-      "LABEL": "Confirm password",
-      "PLACEHOLDER": "Confirm password",
-      "ERROR": "كلمة المرور غير متطابقة."
+      "LABEL": "تأكيد كلمة المرور",
+      "PLACEHOLDER": "تأكيد كلمة المرور",
+      "ERROR": "كلمة المرور غير متطابقة"
     },
     "API": {
       "SUCCESS_MESSAGE": "تم التسجيل بنجاح",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+      "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
     },
     "SUBMIT": "إرسال",
     "HAVE_AN_ACCOUNT": "هل لديك حساب مسبق؟"

app/javascript/dashboard/i18n/locale/bg/advancedFilters.json

@@ -2,12 +2,17 @@
   "FILTER": {
     "TITLE": "Филтрирай разговорите",
     "SUBTITLE": "Добавете филтри по-долу и натиснете „Прилагане на филтри“, за да филтрирате разговорите.",
+    "EDIT_CUSTOM_FILTER": "Edit Folder",
+    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
     "ADD_NEW_FILTER": "Добавяне на филтър",
     "FILTER_DELETE_ERROR": "За да запазите, трябва да имате поне един филтър",
     "SUBMIT_BUTTON_LABEL": "Прилагане на филтри",
+    "UPDATE_BUTTON_LABEL": "Update folder",
     "CANCEL_BUTTON_LABEL": "Отмени",
     "CLEAR_BUTTON_LABEL": "Изчисти филтрите",
     "EMPTY_VALUE_ERROR": "Изисква се стойност",
+    "FOLDER_LABEL": "Folder Name",
+    "FOLDER_QUERY_LABEL": "Folder Query",
     "TOOLTIP_LABEL": "Филтрирай разговорите",
     "QUERY_DROPDOWN_LABELS": {
       "AND": "И",
@@ -71,6 +76,9 @@
           "ERROR_MESSAGE": "Error while creating segment"
         }
       },
+      "EDIT": {
+        "EDIT_BUTTON": "Edit folder"
+      },
       "DELETE": {
         "DELETE_BUTTON": "Delete filter",
         "MODAL": {

app/javascript/dashboard/i18n/locale/bg/auditLogs.json

@@ -12,13 +12,37 @@
       "TABLE_HEADER": [
         "User",
         "Action",
-        "IP адрес",
-        "Time"
+        "IP адрес"
       ]
     },
     "API": {
       "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
       "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно"
+    },
+    "DEFAULT_USER": "System",
+    "AUTOMATION_RULE": {
+      "ADD": "%{agentName} created a new automation rule (#%{id})",
+      "EDIT": "%{agentName} updated an automation rule (#%{id})",
+      "DELETE": "%{agentName} deleted an automation rule (#%{id})"
+    },
+    "INBOX": {
+      "ADD": "%{agentName} created a new inbox (#%{id})",
+      "EDIT": "%{agentName} updated an inbox (#%{id})",
+      "DELETE": "%{agentName} deleted an inbox (#%{id})"
+    },
+    "WEBHOOK": {
+      "ADD": "%{agentName} created a new webhook (#%{id})",
+      "EDIT": "%{agentName} updated a webhook (#%{id})",
+      "DELETE": "%{agentName} deleted a webhook (#%{id})"
+    },
+    "USER_ACTION": {
+      "SIGN_IN": "%{agentName} signed in",
+      "SIGN_OUT": "%{agentName} signed out"
+    },
+    "TEAM": {
+      "ADD": "%{agentName} created a new team (#%{id})",
+      "EDIT": "%{agentName} updated a team (#%{id})",
+      "DELETE": "%{agentName} deleted a team (#%{id})"
     }
   }
 }

app/javascript/dashboard/i18n/locale/bg/chatlist.json

@@ -47,6 +47,9 @@
       },
       "sort_on_created_at": {
         "TEXT": "Създаден в"
+      },
+      "sort_on_priority": {
+        "TEXT": "Priority"
       }
     },
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/bg/contact.json

@@ -73,6 +73,13 @@
     "SUCCESS_MESSAGE": "Успешно запазване на контактите",
     "ERROR_MESSAGE": "Възникна грешка, моля опитайте отново"
   },
+  "EXPORT_CONTACTS": {
+    "BUTTON_LABEL": "Export",
+    "TITLE": "Export Contacts",
+    "DESC": "Export contacts to a CSV file.",
+    "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
+    "ERROR_MESSAGE": "Възникна грешка, моля опитайте отново"
+  },
   "DELETE_NOTE": {
     "CONFIRM": {
       "TITLE": "Потвърди изтриването",
@@ -120,7 +127,7 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Добавете телефона на контакта",
         "LABEL": "Телефон",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
+        "HELP": "Телефона трябва да е във E.164 формат, например: +35955555555 [+][код на държавата][телефонен номер]",
         "ERROR": "Телефона трябва да е празен или във E.164 формат",
         "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "Телефона се използва от друг контакт."
@@ -182,7 +189,7 @@
         "LABEL": "До"
       },
       "INBOX": {
-        "LABEL": "Via Inbox",
+        "LABEL": "Входяща кутия",
         "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Изберете входяща кутия"
       },
@@ -211,6 +218,7 @@
     "FILTER_CONTACTS": "Филтър",
     "FILTER_CONTACTS_SAVE": "Save filter",
     "FILTER_CONTACTS_DELETE": "Delete filter",
+    "FILTER_CONTACTS_EDIT": "Edit segment",
     "LIST": {
       "LOADING_MESSAGE": "Зареждане на контактите...",
       "404": "Няма контакти отговарящи на търсенети ви 🔍",

app/javascript/dashboard/i18n/locale/bg/contactFilters.json

@@ -1,50 +1,55 @@
 {
-    "CONTACTS_FILTER": {
-        "TITLE": "Филтриране на контакти",
-        "SUBTITLE": "Добавете филтри по-долу и натиснете „Изпращане“, за да филтрирате контактите.",
-        "ADD_NEW_FILTER": "Добавяне на филтър",
-        "CLEAR_ALL_FILTERS": "Изчисти всички филтри",
-        "FILTER_DELETE_ERROR": "За да запазите, трябва да имате поне един филтър",
-        "SUBMIT_BUTTON_LABEL": "Изпращане",
-        "CANCEL_BUTTON_LABEL": "Отмени",
-        "CLEAR_BUTTON_LABEL": "Изчисти филтрите",
-        "EMPTY_VALUE_ERROR": "Изисква се стойност",
-        "TOOLTIP_LABEL": "Филтриране на контакти",
-        "QUERY_DROPDOWN_LABELS": {
-            "AND": "И",
-            "OR": "ИЛИ"
-        },
-        "OPERATOR_LABELS": {
-            "equal_to": "Равно на",
-            "not_equal_to": "Различно от",
-            "contains": "Съдържа",
-            "does_not_contain": "Не съдържа",
-            "is_present": "Присъства",
-            "is_not_present": "Не присъства",
-            "is_greater_than": "Is greater than",
-            "is_lesser_than": "Is lesser than",
-            "days_before": "Is x days before"
-        },
-        "ATTRIBUTES": {
-            "NAME": "Име",
-            "EMAIL": "Имейл",
-            "PHONE_NUMBER": "Телефон",
-            "IDENTIFIER": "Идентификатор",
-            "CITY": "Град",
-            "COUNTRY": "Държава",
-            "CUSTOM_ATTRIBUTE_LIST": "List",
-            "CUSTOM_ATTRIBUTE_TEXT": "Text",
-            "CUSTOM_ATTRIBUTE_NUMBER": "Number",
-            "CUSTOM_ATTRIBUTE_LINK": "Link",
-            "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
-            "CREATED_AT": "Created At",
-            "LAST_ACTIVITY": "Последна активност",
-            "REFERER_LINK": "Referrer link"
-        },
-        "GROUPS": {
-            "STANDARD_FILTERS": "Standard Filters",
-            "ADDITIONAL_FILTERS": "Additional Filters",
-            "CUSTOM_ATTRIBUTES": "Персонализирани атрибути"
-        }
+  "CONTACTS_FILTER": {
+    "TITLE": "Филтриране на контакти",
+    "SUBTITLE": "Добавете филтри по-долу и натиснете „Изпращане“, за да филтрирате контактите.",
+    "EDIT_CUSTOM_SEGMENT": "Edit Segment",
+    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your segment.",
+    "ADD_NEW_FILTER": "Добавяне на филтър",
+    "CLEAR_ALL_FILTERS": "Изчисти всички филтри",
+    "FILTER_DELETE_ERROR": "За да запазите, трябва да имате поне един филтър",
+    "SUBMIT_BUTTON_LABEL": "Изпращане",
+    "UPDATE_BUTTON_LABEL": "Update Segment",
+    "CANCEL_BUTTON_LABEL": "Отмени",
+    "CLEAR_BUTTON_LABEL": "Изчисти филтрите",
+    "EMPTY_VALUE_ERROR": "Изисква се стойност",
+    "SEGMENT_LABEL": "Segment Name",
+    "SEGMENT_QUERY_LABEL": "Segment Query",
+    "TOOLTIP_LABEL": "Филтриране на контакти",
+    "QUERY_DROPDOWN_LABELS": {
+      "AND": "И",
+      "OR": "ИЛИ"
+    },
+    "OPERATOR_LABELS": {
+      "equal_to": "Равно на",
+      "not_equal_to": "Различно от",
+      "contains": "Съдържа",
+      "does_not_contain": "Не съдържа",
+      "is_present": "Присъства",
+      "is_not_present": "Не присъства",
+      "is_greater_than": "Is greater than",
+      "is_lesser_than": "Is lesser than",
+      "days_before": "Is x days before"
+    },
+    "ATTRIBUTES": {
+      "NAME": "Име",
+      "EMAIL": "Имейл",
+      "PHONE_NUMBER": "Телефон",
+      "IDENTIFIER": "Идентификатор",
+      "CITY": "Град",
+      "COUNTRY": "Държава",
+      "CUSTOM_ATTRIBUTE_LIST": "List",
+      "CUSTOM_ATTRIBUTE_TEXT": "Text",
+      "CUSTOM_ATTRIBUTE_NUMBER": "Number",
+      "CUSTOM_ATTRIBUTE_LINK": "Link",
+      "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
+      "CREATED_AT": "Created At",
+      "LAST_ACTIVITY": "Последна активност",
+      "REFERER_LINK": "Referrer link"
+    },
+    "GROUPS": {
+      "STANDARD_FILTERS": "Standard Filters",
+      "ADDITIONAL_FILTERS": "Additional Filters",
+      "CUSTOM_ATTRIBUTES": "Персонализирани атрибути"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/bg/conversation.json

@@ -54,12 +54,14 @@
       "OPEN": "More",
       "CLOSE": "Close",
       "DETAILS": "details",
+      "SNOOZED_UNTIL": "Snoozed until",
       "SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
       "SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week",
       "SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply"
     },
     "RESOLVE_DROPDOWN": {
       "MARK_PENDING": "Mark as pending",
+      "SNOOZE_UNTIL": "Snooze",
       "SNOOZE": {
         "TITLE": "Snooze until",
         "NEXT_REPLY": "Next reply",
@@ -67,6 +69,11 @@
         "NEXT_WEEK": "Next week"
       }
     },
+    "CUSTOM_SNOOZE": {
+      "TITLE": "Snooze until",
+      "APPLY": "Snooze",
+      "CANCEL": "Отмени"
+    },
     "PRIORITY": {
       "TITLE": "Priority",
       "OPTIONS": {

app/javascript/dashboard/i18n/locale/bg/csatMgmt.json

@@ -1,6 +1,13 @@
 {
   "CSAT": {
     "TITLE": "Rate your conversation",
-    "PLACEHOLDER": "Tell us more..."
+    "PLACEHOLDER": "Tell us more...",
+    "RATINGS": {
+      "POOR": "😞 Poor",
+      "FAIR": "😑 Fair",
+      "AVERAGE": "😐 Average",
+      "GOOD": "😀 Good",
+      "EXCELLENT": "😍 Excellent"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/bg/generalSettings.json

@@ -48,7 +48,10 @@
       }
     },
     "UPDATE_CHATWOOT": "An update %{latestChatwootVersion} for Chatwoot is available. Please update your instance.",
-    "LEARN_MORE": "Learn more"
+    "LEARN_MORE": "Learn more",
+    "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
+    "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
+    "OPEN_BILLING": "Open billing"
   },
   "FORMS": {
     "MULTISELECT": {

app/javascript/dashboard/i18n/locale/bg/helpCenter.json

@@ -74,6 +74,14 @@
         "DELETE": "Delete article"
       }
     },
+    "ARTICLE_SEARCH_RESULT": {
+      "UNCATEGORIZED": "Uncategorized",
+      "INSERT_ARTICLE": "Insert",
+      "NO_RESULT": "No articles found",
+      "COPY_LINK": "Copy article link to clipboard",
+      "OPEN_LINK": "Open article in new tab",
+      "PREVIEW_LINK": "Preview article"
+    },
     "PORTAL": {
       "HEADER": "Portals",
       "DEFAULT": "Default",

app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json

@@ -535,7 +535,6 @@
       "UPDATE": "Update business hours settings",
       "TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
       "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
-      "UNAVAILABLE_MESSAGE_DEFAULT": "We are unavailable at the moment. Leave a message we will respond once we are back.",
       "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Enable availability for this day",

app/javascript/dashboard/i18n/locale/bg/integrations.json

@@ -87,6 +87,8 @@
     },
     "OPEN_AI": {
       "TITLE": "Improve With AI",
+      "SUMMARY_TITLE": "Summary with AI",
+      "REPLY_TITLE": "Reply suggestion with AI",
       "SUBTITLE": "An improved reply will be generated using AI, based on your current draft.",
       "TONE": {
         "TITLE": "Tone",

app/javascript/dashboard/i18n/locale/bg/login.json

@@ -3,16 +3,16 @@
     "TITLE": "Login to Chatwoot",
     "EMAIL": {
       "LABEL": "Email",
-      "PLACEHOLDER": "example@companyname.com"
+      "PLACEHOLDER": "Email eg: someone@example.com"
     },
     "PASSWORD": {
       "LABEL": "Password",
       "PLACEHOLDER": "Password"
     },
     "API": {
-      "SUCCESS_MESSAGE": "Login successful",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again.",
-      "UNAUTH": "Username or password is incorrect. Please try again."
+      "SUCCESS_MESSAGE": "Login Successful",
+      "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно",
+      "UNAUTH": "Username / Password Incorrect. Please try again"
     },
     "OAUTH": {
       "GOOGLE_LOGIN": "Login with Google",

app/javascript/dashboard/i18n/locale/bg/report.json

@@ -4,6 +4,8 @@
     "LOADING_CHART": "Loading chart data...",
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
+    "DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
+    "SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Разговори",
@@ -34,6 +36,14 @@
         "DESC": "( Total )"
       }
     },
+    "DATE_RANGE_OPTIONS": {
+      "LAST_7_DAYS": "Last 7 days",
+      "LAST_30_DAYS": "Last 30 days",
+      "LAST_3_MONTHS": "Last 3 months",
+      "LAST_6_MONTHS": "Last 6 months",
+      "LAST_YEAR": "Last year",
+      "CUSTOM_DATE_RANGE": "Custom date range"
+    },
     "DATE_RANGE": [
       {
         "id": 0,
@@ -66,6 +76,12 @@
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
     "DURATION_FILTER_LABEL": "Duration",
+    "GROUPING_OPTIONS": {
+      "DAY": "Day",
+      "WEEK": "Week",
+      "MONTH": "Month",
+      "YEAR": "Year"
+    },
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,
@@ -388,6 +404,7 @@
     "HEADER": "CSAT Reports",
     "NO_RECORDS": "There are no CSAT survey responses available.",
     "DOWNLOAD": "Download CSAT Reports",
+    "DOWNLOAD_FAILED": "Failed to download CSAT Reports",
     "FILTERS": {
       "AGENTS": {
         "PLACEHOLDER": "Choose Agents"

app/javascript/dashboard/i18n/locale/bg/resetPassword.json

@@ -8,7 +8,7 @@
     },
     "API": {
       "SUCCESS_MESSAGE": "Password reset link has been sent to your email.",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+      "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно"
     },
     "SUBMIT": "Изпращане"
   }

app/javascript/dashboard/i18n/locale/bg/search.json

@@ -14,8 +14,8 @@
     "EMPTY_STATE": "No %{item} found for query '%{query}'",
     "EMPTY_STATE_FULL": "No results found for query '%{query}'",
     "PLACEHOLDER_KEYBINDING": "/ to focus",
-    "INPUT_PLACEHOLDER": "Type 3 or more characters to search",
-    "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results. ",
+    "INPUT_PLACEHOLDER": "Search messages, contacts or conversations",
+    "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results.",
     "BOT_LABEL": "Бот",
     "READ_MORE": "Read more",
     "WROTE": "wrote:"

app/javascript/dashboard/i18n/locale/bg/setNewPassword.json

@@ -13,7 +13,7 @@
     },
     "API": {
       "SUCCESS_MESSAGE": "Successfully changed the password.",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+      "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно"
     },
     "CAPTCHA": {
       "ERROR": "Verification expired. Please solve captcha again."

app/javascript/dashboard/i18n/locale/bg/signup.json

@@ -10,33 +10,33 @@
     },
     "COMPANY_NAME": {
       "LABEL": "Company name",
-      "PLACEHOLDER": "Enter your company name. E.g., Wayne Enterprises",
-      "ERROR": "Company name is too short."
+      "PLACEHOLDER": "Enter your company name. eg: Wayne Enterprises",
+      "ERROR": "Company name is too short"
     },
     "FULL_NAME": {
       "LABEL": "Full name",
-      "PLACEHOLDER": "Enter your full name. E.g., Bruce Wayne",
-      "ERROR": "Full name is too short."
+      "PLACEHOLDER": "Enter your full name. eg: Bruce Wayne",
+      "ERROR": "Full name is too short"
     },
     "EMAIL": {
       "LABEL": "Work email",
-      "PLACEHOLDER": "Enter your work email address. E.g., bruce@wayne.enterprises",
-      "ERROR": "Please enter a valid work email address."
+      "PLACEHOLDER": "Enter your work email address. eg: bruce@wayne.enterprises",
+      "ERROR": "Please enter a valid work email address"
     },
     "PASSWORD": {
       "LABEL": "Password",
       "PLACEHOLDER": "Password",
-      "ERROR": "Password is too short.",
-      "IS_INVALID_PASSWORD": "Password should contain atleast 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character."
+      "ERROR": "Password is too short",
+      "IS_INVALID_PASSWORD": "Password should contain atleast 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character"
     },
     "CONFIRM_PASSWORD": {
-      "LABEL": "Confirm password",
-      "PLACEHOLDER": "Confirm password",
-      "ERROR": "Password doesnot match."
+      "LABEL": "Confirm Password",
+      "PLACEHOLDER": "Confirm Password",
+      "ERROR": "Password doesnot match"
     },
     "API": {
       "SUCCESS_MESSAGE": "Registration Successfull",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+      "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно"
     },
     "SUBMIT": "Create account",
     "HAVE_AN_ACCOUNT": "Already have an account?"

app/javascript/dashboard/i18n/locale/ca/advancedFilters.json

@@ -2,12 +2,17 @@
   "FILTER": {
     "TITLE": "Filtre de converses",
     "SUBTITLE": "Add filters below and hit 'Apply filters' to filter conversations.",
+    "EDIT_CUSTOM_FILTER": "Edit Folder",
+    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
     "ADD_NEW_FILTER": "Afegeix filtre",
     "FILTER_DELETE_ERROR": "You should have atleast one filter to save",
     "SUBMIT_BUTTON_LABEL": "Aplicar filtres",
+    "UPDATE_BUTTON_LABEL": "Update folder",
     "CANCEL_BUTTON_LABEL": "Cancel·la",
     "CLEAR_BUTTON_LABEL": "Clear Filters",
     "EMPTY_VALUE_ERROR": "El valor és necessari",
+    "FOLDER_LABEL": "Folder Name",
+    "FOLDER_QUERY_LABEL": "Folder Query",
     "TOOLTIP_LABEL": "Filtre de converses",
     "QUERY_DROPDOWN_LABELS": {
       "AND": "I",
@@ -71,6 +76,9 @@
           "ERROR_MESSAGE": "Error while creating segment"
         }
       },
+      "EDIT": {
+        "EDIT_BUTTON": "Edit folder"
+      },
       "DELETE": {
         "DELETE_BUTTON": "Delete filter",
         "MODAL": {

app/javascript/dashboard/i18n/locale/ca/auditLogs.json

@@ -12,13 +12,37 @@
       "TABLE_HEADER": [
         "User",
         "Action",
-        "Adreça IP",
-        "Time"
+        "Adreça IP"
       ]
     },
     "API": {
       "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
       "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
+    },
+    "DEFAULT_USER": "System",
+    "AUTOMATION_RULE": {
+      "ADD": "%{agentName} created a new automation rule (#%{id})",
+      "EDIT": "%{agentName} updated an automation rule (#%{id})",
+      "DELETE": "%{agentName} deleted an automation rule (#%{id})"
+    },
+    "INBOX": {
+      "ADD": "%{agentName} created a new inbox (#%{id})",
+      "EDIT": "%{agentName} updated an inbox (#%{id})",
+      "DELETE": "%{agentName} deleted an inbox (#%{id})"
+    },
+    "WEBHOOK": {
+      "ADD": "%{agentName} created a new webhook (#%{id})",
+      "EDIT": "%{agentName} updated a webhook (#%{id})",
+      "DELETE": "%{agentName} deleted a webhook (#%{id})"
+    },
+    "USER_ACTION": {
+      "SIGN_IN": "%{agentName} signed in",
+      "SIGN_OUT": "%{agentName} signed out"
+    },
+    "TEAM": {
+      "ADD": "%{agentName} created a new team (#%{id})",
+      "EDIT": "%{agentName} updated a team (#%{id})",
+      "DELETE": "%{agentName} deleted a team (#%{id})"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/chatlist.json

@@ -47,6 +47,9 @@
       },
       "sort_on_created_at": {
         "TEXT": "Created at"
+      },
+      "sort_on_priority": {
+        "TEXT": "Priority"
       }
     },
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/ca/contact.json

@@ -73,6 +73,13 @@
     "SUCCESS_MESSAGE": "Contactes desat correctament",
     "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar"
   },
+  "EXPORT_CONTACTS": {
+    "BUTTON_LABEL": "Export",
+    "TITLE": "Export Contacts",
+    "DESC": "Export contacts to a CSV file.",
+    "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
+    "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar"
+  },
   "DELETE_NOTE": {
     "CONFIRM": {
       "TITLE": "Confirma l'esborrat",
@@ -120,7 +127,7 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Introdueix el número de telèfon del contacte",
         "LABEL": "Número de telèfon",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]",
         "ERROR": "Phone number should be either empty or of E.164 format",
         "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "This phone number is in use for another contact."
@@ -182,7 +189,7 @@
         "LABEL": "To"
       },
       "INBOX": {
-        "LABEL": "Via Inbox",
+        "LABEL": "Inbox",
         "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Select an inbox"
       },
@@ -211,6 +218,7 @@
     "FILTER_CONTACTS": "Filter",
     "FILTER_CONTACTS_SAVE": "Save filter",
     "FILTER_CONTACTS_DELETE": "Delete filter",
+    "FILTER_CONTACTS_EDIT": "Edit segment",
     "LIST": {
       "LOADING_MESSAGE": "Carregant contactes...",
       "404": "No hi ha cap contacte que coincideixi amb la vostra cerca 🔍",

app/javascript/dashboard/i18n/locale/ca/contactFilters.json

@@ -1,50 +1,55 @@
 {
-    "CONTACTS_FILTER": {
-        "TITLE": "Filter Contacts",
-        "SUBTITLE": "Add filters below and hit 'Submit' to filter contacts.",
-        "ADD_NEW_FILTER": "Afegeix filtre",
-        "CLEAR_ALL_FILTERS": "Clear All Filters",
-        "FILTER_DELETE_ERROR": "You should have atleast one filter to save",
-        "SUBMIT_BUTTON_LABEL": "Envia",
-        "CANCEL_BUTTON_LABEL": "Cancel·la",
-        "CLEAR_BUTTON_LABEL": "Clear Filters",
-        "EMPTY_VALUE_ERROR": "El valor és necessari",
-        "TOOLTIP_LABEL": "Filter contacts",
-        "QUERY_DROPDOWN_LABELS": {
-            "AND": "I",
-            "OR": "O"
-        },
-        "OPERATOR_LABELS": {
-            "equal_to": "Igual a",
-            "not_equal_to": "No és igual a",
-            "contains": "Conté",
-            "does_not_contain": "No conté",
-            "is_present": "És present",
-            "is_not_present": "No és present",
-            "is_greater_than": "És més gran que",
-            "is_lesser_than": "Is lesser than",
-            "days_before": "Is x days before"
-        },
-        "ATTRIBUTES": {
-            "NAME": "Nom",
-            "EMAIL": "Correu electrònic",
-            "PHONE_NUMBER": "Número de telèfon",
-            "IDENTIFIER": "Identifier",
-            "CITY": "City",
-            "COUNTRY": "Country",
-            "CUSTOM_ATTRIBUTE_LIST": "List",
-            "CUSTOM_ATTRIBUTE_TEXT": "Llista",
-            "CUSTOM_ATTRIBUTE_NUMBER": "Número",
-            "CUSTOM_ATTRIBUTE_LINK": "Enllaç",
-            "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
-            "CREATED_AT": "Created At",
-            "LAST_ACTIVITY": "Last Activity",
-            "REFERER_LINK": "Referrer link"
-        },
-        "GROUPS": {
-            "STANDARD_FILTERS": "Standard Filters",
-            "ADDITIONAL_FILTERS": "Additional Filters",
-            "CUSTOM_ATTRIBUTES": "Atributs personalitzats"
-        }
+  "CONTACTS_FILTER": {
+    "TITLE": "Filter Contacts",
+    "SUBTITLE": "Add filters below and hit 'Submit' to filter contacts.",
+    "EDIT_CUSTOM_SEGMENT": "Edit Segment",
+    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your segment.",
+    "ADD_NEW_FILTER": "Afegeix filtre",
+    "CLEAR_ALL_FILTERS": "Clear All Filters",
+    "FILTER_DELETE_ERROR": "You should have atleast one filter to save",
+    "SUBMIT_BUTTON_LABEL": "Envia",
+    "UPDATE_BUTTON_LABEL": "Update Segment",
+    "CANCEL_BUTTON_LABEL": "Cancel·la",
+    "CLEAR_BUTTON_LABEL": "Clear Filters",
+    "EMPTY_VALUE_ERROR": "El valor és necessari",
+    "SEGMENT_LABEL": "Segment Name",
+    "SEGMENT_QUERY_LABEL": "Segment Query",
+    "TOOLTIP_LABEL": "Filter contacts",
+    "QUERY_DROPDOWN_LABELS": {
+      "AND": "I",
+      "OR": "O"
+    },
+    "OPERATOR_LABELS": {
+      "equal_to": "Igual a",
+      "not_equal_to": "No és igual a",
+      "contains": "Conté",
+      "does_not_contain": "No conté",
+      "is_present": "És present",
+      "is_not_present": "No és present",
+      "is_greater_than": "És més gran que",
+      "is_lesser_than": "Is lesser than",
+      "days_before": "Is x days before"
+    },
+    "ATTRIBUTES": {
+      "NAME": "Nom",
+      "EMAIL": "Correu electrònic",
+      "PHONE_NUMBER": "Número de telèfon",
+      "IDENTIFIER": "Identifier",
+      "CITY": "City",
+      "COUNTRY": "Country",
+      "CUSTOM_ATTRIBUTE_LIST": "List",
+      "CUSTOM_ATTRIBUTE_TEXT": "Llista",
+      "CUSTOM_ATTRIBUTE_NUMBER": "Número",
+      "CUSTOM_ATTRIBUTE_LINK": "Enllaç",
+      "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
+      "CREATED_AT": "Created At",
+      "LAST_ACTIVITY": "Last Activity",
+      "REFERER_LINK": "Referrer link"
+    },
+    "GROUPS": {
+      "STANDARD_FILTERS": "Standard Filters",
+      "ADDITIONAL_FILTERS": "Additional Filters",
+      "CUSTOM_ATTRIBUTES": "Atributs personalitzats"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/ca/conversation.json

@@ -54,12 +54,14 @@
       "OPEN": "Més",
       "CLOSE": "Tanca",
       "DETAILS": "detalls",
+      "SNOOZED_UNTIL": "Snoozed until",
       "SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
       "SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week",
       "SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply"
     },
     "RESOLVE_DROPDOWN": {
       "MARK_PENDING": "Mark as pending",
+      "SNOOZE_UNTIL": "Snooze",
       "SNOOZE": {
         "TITLE": "Snooze until",
         "NEXT_REPLY": "Next reply",
@@ -67,6 +69,11 @@
         "NEXT_WEEK": "Next week"
       }
     },
+    "CUSTOM_SNOOZE": {
+      "TITLE": "Snooze until",
+      "APPLY": "Snooze",
+      "CANCEL": "Cancel·la"
+    },
     "PRIORITY": {
       "TITLE": "Priority",
       "OPTIONS": {

app/javascript/dashboard/i18n/locale/ca/csatMgmt.json

@@ -1,6 +1,13 @@
 {
   "CSAT": {
     "TITLE": "Rate your conversation",
-    "PLACEHOLDER": "Tell us more..."
+    "PLACEHOLDER": "Tell us more...",
+    "RATINGS": {
+      "POOR": "😞 Poor",
+      "FAIR": "😑 Fair",
+      "AVERAGE": "😐 Average",
+      "GOOD": "😀 Good",
+      "EXCELLENT": "😍 Excellent"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ca/generalSettings.json

@@ -48,7 +48,10 @@
       }
     },
     "UPDATE_CHATWOOT": "L'actualització %{latestChatwootVersion} per Chatwoot està disponible. Si us plau, actualitza l'instancia.",
-    "LEARN_MORE": "Learn more"
+    "LEARN_MORE": "Learn more",
+    "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
+    "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
+    "OPEN_BILLING": "Open billing"
   },
   "FORMS": {
     "MULTISELECT": {

app/javascript/dashboard/i18n/locale/ca/helpCenter.json

@@ -74,6 +74,14 @@
         "DELETE": "Delete article"
       }
     },
+    "ARTICLE_SEARCH_RESULT": {
+      "UNCATEGORIZED": "Uncategorized",
+      "INSERT_ARTICLE": "Insert",
+      "NO_RESULT": "No articles found",
+      "COPY_LINK": "Copy article link to clipboard",
+      "OPEN_LINK": "Open article in new tab",
+      "PREVIEW_LINK": "Preview article"
+    },
     "PORTAL": {
       "HEADER": "Portals",
       "DEFAULT": "Default",

app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json

@@ -535,7 +535,6 @@
       "UPDATE": "Update business hours settings",
       "TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
       "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
-      "UNAVAILABLE_MESSAGE_DEFAULT": "We are unavailable at the moment. Leave a message we will respond once we are back.",
       "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Enable availability for this day",

app/javascript/dashboard/i18n/locale/ca/integrations.json

@@ -87,6 +87,8 @@
     },
     "OPEN_AI": {
       "TITLE": "Improve With AI",
+      "SUMMARY_TITLE": "Summary with AI",
+      "REPLY_TITLE": "Reply suggestion with AI",
       "SUBTITLE": "An improved reply will be generated using AI, based on your current draft.",
       "TONE": {
         "TITLE": "Tone",

app/javascript/dashboard/i18n/locale/ca/login.json

@@ -3,16 +3,16 @@
     "TITLE": "Entra a Chatwoot",
     "EMAIL": {
       "LABEL": "Correu electrònic",
-      "PLACEHOLDER": "example@companyname.com"
+      "PLACEHOLDER": "Correu electrònic p.e.: someone@exemple.com"
     },
     "PASSWORD": {
       "LABEL": "Contrasenya",
       "PLACEHOLDER": "Contrasenya"
     },
     "API": {
-      "SUCCESS_MESSAGE": "Login successful",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again.",
-      "UNAUTH": "Username or password is incorrect. Please try again."
+      "SUCCESS_MESSAGE": "Iniciada la sessió amb èxit",
+      "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant",
+      "UNAUTH": "Nom d'usuari / contrasenya incorrecte. Torna-ho a provar-ho"
     },
     "OAUTH": {
       "GOOGLE_LOGIN": "Login with Google",

app/javascript/dashboard/i18n/locale/ca/report.json

@@ -4,6 +4,8 @@
     "LOADING_CHART": "S'estan carregant dades del gràfic...",
     "NO_ENOUGH_DATA": "No hem rebut suficients punts de dades per generar l'informe. Torneu-ho a provar més endavant.",
     "DOWNLOAD_AGENT_REPORTS": "Descarregar Informes d'Agent",
+    "DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
+    "SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Converses",
@@ -34,6 +36,14 @@
         "DESC": "( Total )"
       }
     },
+    "DATE_RANGE_OPTIONS": {
+      "LAST_7_DAYS": "Últims 7 dies",
+      "LAST_30_DAYS": "Últims 30 dies",
+      "LAST_3_MONTHS": "Last 3 months",
+      "LAST_6_MONTHS": "Last 6 months",
+      "LAST_YEAR": "Last year",
+      "CUSTOM_DATE_RANGE": "Custom date range"
+    },
     "DATE_RANGE": [
       {
         "id": 0,
@@ -66,6 +76,12 @@
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
     "DURATION_FILTER_LABEL": "Duration",
+    "GROUPING_OPTIONS": {
+      "DAY": "Day",
+      "WEEK": "Week",
+      "MONTH": "Month",
+      "YEAR": "Year"
+    },
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,
@@ -388,6 +404,7 @@
     "HEADER": "CSAT Reports",
     "NO_RECORDS": "There are no CSAT survey responses available.",
     "DOWNLOAD": "Download CSAT Reports",
+    "DOWNLOAD_FAILED": "Failed to download CSAT Reports",
     "FILTERS": {
       "AGENTS": {
         "PLACEHOLDER": "Choose Agents"

app/javascript/dashboard/i18n/locale/ca/resetPassword.json

@@ -8,7 +8,7 @@
     },
     "API": {
       "SUCCESS_MESSAGE": "L’enllaç de reinicialització de la contrasenya s’ha enviat al vostre correu electrònic.",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+      "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
     },
     "SUBMIT": "Envia"
   }

app/javascript/dashboard/i18n/locale/ca/search.json

@@ -14,8 +14,8 @@
     "EMPTY_STATE": "No %{item} found for query '%{query}'",
     "EMPTY_STATE_FULL": "No results found for query '%{query}'",
     "PLACEHOLDER_KEYBINDING": "/ to focus",
-    "INPUT_PLACEHOLDER": "Type 3 or more characters to search",
-    "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results. ",
+    "INPUT_PLACEHOLDER": "Search messages, contacts or conversations",
+    "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results.",
     "BOT_LABEL": "Bot",
     "READ_MORE": "Read more",
     "WROTE": "wrote:"

app/javascript/dashboard/i18n/locale/ca/setNewPassword.json

@@ -13,7 +13,7 @@
     },
     "API": {
       "SUCCESS_MESSAGE": "S'ha canviat la contrasenya correctament.",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+      "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
     },
     "CAPTCHA": {
       "ERROR": "Verification expired. Please solve captcha again."

app/javascript/dashboard/i18n/locale/ca/signup.json

@@ -10,33 +10,33 @@
     },
     "COMPANY_NAME": {
       "LABEL": "Company name",
-      "PLACEHOLDER": "Enter your company name. E.g., Wayne Enterprises",
-      "ERROR": "Company name is too short."
+      "PLACEHOLDER": "Enter your company name. eg: Wayne Enterprises",
+      "ERROR": "Company name is too short"
     },
     "FULL_NAME": {
       "LABEL": "Nom complet",
-      "PLACEHOLDER": "Enter your full name. E.g., Bruce Wayne",
-      "ERROR": "El nom del compte és massa curt."
+      "PLACEHOLDER": "Introdueix el teu nom complet. ex: Bruce Wayne",
+      "ERROR": "El nom del compte és massa curt"
     },
     "EMAIL": {
       "LABEL": "Email de treball",
-      "PLACEHOLDER": "Enter your work email address. E.g., bruce@wayne.enterprises",
-      "ERROR": "Please enter a valid work email address."
+      "PLACEHOLDER": "Introdueix la teva adreça email de treball. ex: bruce@wayne.enterprises",
+      "ERROR": "Please enter a valid work email address"
     },
     "PASSWORD": {
       "LABEL": "Contrasenya",
       "PLACEHOLDER": "Contrasenya",
-      "ERROR": "La contrasenya és massa curta.",
-      "IS_INVALID_PASSWORD": "Password should contain atleast 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character."
+      "ERROR": "La contrasenya és massa curta",
+      "IS_INVALID_PASSWORD": "Password should contain atleast 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character"
     },
     "CONFIRM_PASSWORD": {
-      "LABEL": "Confirm password",
-      "PLACEHOLDER": "Confirm password",
-      "ERROR": "Les contrasenyes no coincideixen."
+      "LABEL": "Confirma la contrasenya",
+      "PLACEHOLDER": "Confirma la contrasenya",
+      "ERROR": "Les contrasenyes no coincideixen"
     },
     "API": {
       "SUCCESS_MESSAGE": "Registrat correctament",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+      "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
     },
     "SUBMIT": "Create account",
     "HAVE_AN_ACCOUNT": "Ja tens un compte?"

app/javascript/dashboard/i18n/locale/cs/advancedFilters.json

@@ -2,12 +2,17 @@
   "FILTER": {
     "TITLE": "Filter Conversations",
     "SUBTITLE": "Add filters below and hit 'Apply filters' to filter conversations.",
+    "EDIT_CUSTOM_FILTER": "Edit Folder",
+    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
     "ADD_NEW_FILTER": "Add Filter",
     "FILTER_DELETE_ERROR": "You should have atleast one filter to save",
     "SUBMIT_BUTTON_LABEL": "Apply filters",
+    "UPDATE_BUTTON_LABEL": "Update folder",
     "CANCEL_BUTTON_LABEL": "Zrušit",
     "CLEAR_BUTTON_LABEL": "Clear Filters",
     "EMPTY_VALUE_ERROR": "Value is required",
+    "FOLDER_LABEL": "Folder Name",
+    "FOLDER_QUERY_LABEL": "Folder Query",
     "TOOLTIP_LABEL": "Filter conversations",
     "QUERY_DROPDOWN_LABELS": {
       "AND": "AND",
@@ -71,6 +76,9 @@
           "ERROR_MESSAGE": "Error while creating segment"
         }
       },
+      "EDIT": {
+        "EDIT_BUTTON": "Edit folder"
+      },
       "DELETE": {
         "DELETE_BUTTON": "Delete filter",
         "MODAL": {

app/javascript/dashboard/i18n/locale/cs/auditLogs.json

@@ -12,13 +12,37 @@
       "TABLE_HEADER": [
         "User",
         "Action",
-        "IP adresa",
-        "Time"
+        "IP adresa"
       ]
     },
     "API": {
       "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
       "ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
+    },
+    "DEFAULT_USER": "System",
+    "AUTOMATION_RULE": {
+      "ADD": "%{agentName} created a new automation rule (#%{id})",
+      "EDIT": "%{agentName} updated an automation rule (#%{id})",
+      "DELETE": "%{agentName} deleted an automation rule (#%{id})"
+    },
+    "INBOX": {
+      "ADD": "%{agentName} created a new inbox (#%{id})",
+      "EDIT": "%{agentName} updated an inbox (#%{id})",
+      "DELETE": "%{agentName} deleted an inbox (#%{id})"
+    },
+    "WEBHOOK": {
+      "ADD": "%{agentName} created a new webhook (#%{id})",
+      "EDIT": "%{agentName} updated a webhook (#%{id})",
+      "DELETE": "%{agentName} deleted a webhook (#%{id})"
+    },
+    "USER_ACTION": {
+      "SIGN_IN": "%{agentName} signed in",
+      "SIGN_OUT": "%{agentName} signed out"
+    },
+    "TEAM": {
+      "ADD": "%{agentName} created a new team (#%{id})",
+      "EDIT": "%{agentName} updated a team (#%{id})",
+      "DELETE": "%{agentName} deleted a team (#%{id})"
     }
   }
 }

app/javascript/dashboard/i18n/locale/cs/chatlist.json

@@ -47,6 +47,9 @@
       },
       "sort_on_created_at": {
         "TEXT": "Created at"
+      },
+      "sort_on_priority": {
+        "TEXT": "Priority"
       }
     },
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/cs/contact.json

@@ -73,6 +73,13 @@
     "SUCCESS_MESSAGE": "Contacts saved successfully",
     "ERROR_MESSAGE": "Došlo k chybě, zkuste to prosím znovu"
   },
+  "EXPORT_CONTACTS": {
+    "BUTTON_LABEL": "Export",
+    "TITLE": "Export Contacts",
+    "DESC": "Export contacts to a CSV file.",
+    "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
+    "ERROR_MESSAGE": "Došlo k chybě, zkuste to prosím znovu"
+  },
   "DELETE_NOTE": {
     "CONFIRM": {
       "TITLE": "Potvrdit odstranění",
@@ -120,7 +127,7 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Zadejte telefonní číslo kontaktu",
         "LABEL": "Telefonní číslo",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]",
         "ERROR": "Phone number should be either empty or of E.164 format",
         "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "This phone number is in use for another contact."
@@ -182,7 +189,7 @@
         "LABEL": "To"
       },
       "INBOX": {
-        "LABEL": "Via Inbox",
+        "LABEL": "Inbox",
         "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Select an inbox"
       },
@@ -211,6 +218,7 @@
     "FILTER_CONTACTS": "Filter",
     "FILTER_CONTACTS_SAVE": "Save filter",
     "FILTER_CONTACTS_DELETE": "Delete filter",
+    "FILTER_CONTACTS_EDIT": "Edit segment",
     "LIST": {
       "LOADING_MESSAGE": "Načítání kontaktů...",
       "404": "Vašemu hledání neodpovídají žádné kontakty 🔍",

app/javascript/dashboard/i18n/locale/cs/contactFilters.json

@@ -1,50 +1,55 @@
 {
-    "CONTACTS_FILTER": {
-        "TITLE": "Filtrovat kontakty",
-        "SUBTITLE": "Přidejte filtry níže a stiskněte 'Odeslat' pro filtrování kontaktů.",
-        "ADD_NEW_FILTER": "Přidat filtr",
-        "CLEAR_ALL_FILTERS": "Vymazat všechny filtry",
-        "FILTER_DELETE_ERROR": "Pro uložení byste měli mít alespoň jeden filtr",
-        "SUBMIT_BUTTON_LABEL": "Odeslat",
-        "CANCEL_BUTTON_LABEL": "Zrušit",
-        "CLEAR_BUTTON_LABEL": "Vymazat filtry",
-        "EMPTY_VALUE_ERROR": "Hodnota je povinná",
-        "TOOLTIP_LABEL": "Filtrovat kontakty",
-        "QUERY_DROPDOWN_LABELS": {
-            "AND": "A",
-            "OR": "NEBO"
-        },
-        "OPERATOR_LABELS": {
-            "equal_to": "Rovno",
-            "not_equal_to": "Nerovno",
-            "contains": "Obsahuje",
-            "does_not_contain": "Neobsahuje",
-            "is_present": "Je přítomno",
-            "is_not_present": "Není přítomno",
-            "is_greater_than": "Je větší než",
-            "is_lesser_than": "Je menší než",
-            "days_before": "Je o x dnů dříve"
-        },
-        "ATTRIBUTES": {
-            "NAME": "Název",
-            "EMAIL": "E-mailová adresa",
-            "PHONE_NUMBER": "Telefonní číslo",
-            "IDENTIFIER": "Identifikátor",
-            "CITY": "Město",
-            "COUNTRY": "Země",
-            "CUSTOM_ATTRIBUTE_LIST": "Seznam",
-            "CUSTOM_ATTRIBUTE_TEXT": "Text",
-            "CUSTOM_ATTRIBUTE_NUMBER": "Číslo",
-            "CUSTOM_ATTRIBUTE_LINK": "Odkaz",
-            "CUSTOM_ATTRIBUTE_CHECKBOX": "Zaškrtávací pole",
-            "CREATED_AT": "Vytvořeno",
-            "LAST_ACTIVITY": "Poslední aktivita",
-            "REFERER_LINK": "Odkazující odkaz"
-        },
-        "GROUPS": {
-            "STANDARD_FILTERS": "Standardní filtry",
-            "ADDITIONAL_FILTERS": "Další filtry",
-            "CUSTOM_ATTRIBUTES": "Vlastní atributy"
-        }
+  "CONTACTS_FILTER": {
+    "TITLE": "Filtrovat kontakty",
+    "SUBTITLE": "Přidejte filtry níže a stiskněte 'Odeslat' pro filtrování kontaktů.",
+    "EDIT_CUSTOM_SEGMENT": "Edit Segment",
+    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your segment.",
+    "ADD_NEW_FILTER": "Přidat filtr",
+    "CLEAR_ALL_FILTERS": "Vymazat všechny filtry",
+    "FILTER_DELETE_ERROR": "Pro uložení byste měli mít alespoň jeden filtr",
+    "SUBMIT_BUTTON_LABEL": "Odeslat",
+    "UPDATE_BUTTON_LABEL": "Update Segment",
+    "CANCEL_BUTTON_LABEL": "Zrušit",
+    "CLEAR_BUTTON_LABEL": "Vymazat filtry",
+    "EMPTY_VALUE_ERROR": "Hodnota je povinná",
+    "SEGMENT_LABEL": "Segment Name",
+    "SEGMENT_QUERY_LABEL": "Segment Query",
+    "TOOLTIP_LABEL": "Filtrovat kontakty",
+    "QUERY_DROPDOWN_LABELS": {
+      "AND": "A",
+      "OR": "NEBO"
+    },
+    "OPERATOR_LABELS": {
+      "equal_to": "Rovno",
+      "not_equal_to": "Nerovno",
+      "contains": "Obsahuje",
+      "does_not_contain": "Neobsahuje",
+      "is_present": "Je přítomno",
+      "is_not_present": "Není přítomno",
+      "is_greater_than": "Je větší než",
+      "is_lesser_than": "Je menší než",
+      "days_before": "Je o x dnů dříve"
+    },
+    "ATTRIBUTES": {
+      "NAME": "Název",
+      "EMAIL": "E-mailová adresa",
+      "PHONE_NUMBER": "Telefonní číslo",
+      "IDENTIFIER": "Identifikátor",
+      "CITY": "Město",
+      "COUNTRY": "Země",
+      "CUSTOM_ATTRIBUTE_LIST": "Seznam",
+      "CUSTOM_ATTRIBUTE_TEXT": "Text",
+      "CUSTOM_ATTRIBUTE_NUMBER": "Číslo",
+      "CUSTOM_ATTRIBUTE_LINK": "Odkaz",
+      "CUSTOM_ATTRIBUTE_CHECKBOX": "Zaškrtávací pole",
+      "CREATED_AT": "Vytvořeno",
+      "LAST_ACTIVITY": "Poslední aktivita",
+      "REFERER_LINK": "Odkazující odkaz"
+    },
+    "GROUPS": {
+      "STANDARD_FILTERS": "Standardní filtry",
+      "ADDITIONAL_FILTERS": "Další filtry",
+      "CUSTOM_ATTRIBUTES": "Vlastní atributy"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/cs/conversation.json

@@ -54,12 +54,14 @@
       "OPEN": "Více",
       "CLOSE": "Zavřít",
       "DETAILS": "Podrobnosti",
+      "SNOOZED_UNTIL": "Snoozed until",
       "SNOOZED_UNTIL_TOMORROW": "Odloženo do zítřka",
       "SNOOZED_UNTIL_NEXT_WEEK": "Odloženo do příštího týdne",
       "SNOOZED_UNTIL_NEXT_REPLY": "Odloženo do další odpovědi"
     },
     "RESOLVE_DROPDOWN": {
       "MARK_PENDING": "Označit jako nevyřízené",
+      "SNOOZE_UNTIL": "Odložit",
       "SNOOZE": {
         "TITLE": "Odložit do",
         "NEXT_REPLY": "Další odpověď",
@@ -67,6 +69,11 @@
         "NEXT_WEEK": "Příští týden"
       }
     },
+    "CUSTOM_SNOOZE": {
+      "TITLE": "Odložit do",
+      "APPLY": "Odložit",
+      "CANCEL": "Zrušit"
+    },
     "PRIORITY": {
       "TITLE": "Priority",
       "OPTIONS": {

app/javascript/dashboard/i18n/locale/cs/csatMgmt.json

@@ -1,6 +1,13 @@
 {
   "CSAT": {
     "TITLE": "Ohodnoťte svou konverzaci",
-    "PLACEHOLDER": "Řekněte nám více..."
+    "PLACEHOLDER": "Řekněte nám více...",
+    "RATINGS": {
+      "POOR": "😞 Poor",
+      "FAIR": "😑 Fair",
+      "AVERAGE": "😐 Average",
+      "GOOD": "😀 Good",
+      "EXCELLENT": "😍 Excellent"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/cs/generalSettings.json

@@ -48,7 +48,10 @@
       }
     },
     "UPDATE_CHATWOOT": "Je dostupná aktualizace %{latestChatwootVersion} pro Chatwoot. Aktualizujte prosím svou instanci.",
-    "LEARN_MORE": "Learn more"
+    "LEARN_MORE": "Learn more",
+    "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
+    "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
+    "OPEN_BILLING": "Open billing"
   },
   "FORMS": {
     "MULTISELECT": {

app/javascript/dashboard/i18n/locale/cs/helpCenter.json

@@ -74,6 +74,14 @@
         "DELETE": "Odstranit článek"
       }
     },
+    "ARTICLE_SEARCH_RESULT": {
+      "UNCATEGORIZED": "Uncategorized",
+      "INSERT_ARTICLE": "Insert",
+      "NO_RESULT": "No articles found",
+      "COPY_LINK": "Copy article link to clipboard",
+      "OPEN_LINK": "Open article in new tab",
+      "PREVIEW_LINK": "Preview article"
+    },
     "PORTAL": {
       "HEADER": "Portály",
       "DEFAULT": "Default",

app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json

@@ -535,7 +535,6 @@
       "UPDATE": "Update business hours settings",
       "TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
       "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
-      "UNAVAILABLE_MESSAGE_DEFAULT": "We are unavailable at the moment. Leave a message we will respond once we are back.",
       "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Enable availability for this day",

app/javascript/dashboard/i18n/locale/cs/integrations.json

@@ -87,6 +87,8 @@
     },
     "OPEN_AI": {
       "TITLE": "Improve With AI",
+      "SUMMARY_TITLE": "Summary with AI",
+      "REPLY_TITLE": "Reply suggestion with AI",
       "SUBTITLE": "An improved reply will be generated using AI, based on your current draft.",
       "TONE": {
         "TITLE": "Tone",

app/javascript/dashboard/i18n/locale/cs/login.json

@@ -3,16 +3,16 @@
     "TITLE": "Přihlásit se do Chatwoot",
     "EMAIL": {
       "LABEL": "E-mailová adresa",
-      "PLACEHOLDER": "example@companyname.com"
+      "PLACEHOLDER": "E-mail např: někdo@example.com"
     },
     "PASSWORD": {
       "LABEL": "Heslo",
       "PLACEHOLDER": "Heslo"
     },
     "API": {
-      "SUCCESS_MESSAGE": "Login successful",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again.",
-      "UNAUTH": "Username or password is incorrect. Please try again."
+      "SUCCESS_MESSAGE": "Přihlášení úspěšné",
+      "ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později",
+      "UNAUTH": "Nesprávné uživatelské jméno / heslo. Zkuste to prosím znovu"
     },
     "OAUTH": {
       "GOOGLE_LOGIN": "Login with Google",

app/javascript/dashboard/i18n/locale/cs/report.json

@@ -4,6 +4,8 @@
     "LOADING_CHART": "Načítání dat mapy...",
     "NO_ENOUGH_DATA": "Pro vytvoření hlášení jsme neobdrželi dostatek dat, zkuste to prosím později.",
     "DOWNLOAD_AGENT_REPORTS": "Stáhnout reporty agentů",
+    "DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
+    "SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Konverzace",
@@ -34,6 +36,14 @@
         "DESC": "( celkem)"
       }
     },
+    "DATE_RANGE_OPTIONS": {
+      "LAST_7_DAYS": "Posledních 7 dní",
+      "LAST_30_DAYS": "Posledních 30 dní",
+      "LAST_3_MONTHS": "Poslední 3 měsíce",
+      "LAST_6_MONTHS": "Posledních 6 měsíců",
+      "LAST_YEAR": "Poslední rok",
+      "CUSTOM_DATE_RANGE": "Vlastní časové rozmezí"
+    },
     "DATE_RANGE": [
       {
         "id": 0,
@@ -66,6 +76,12 @@
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Seskupit podle",
     "DURATION_FILTER_LABEL": "Doba trvání",
+    "GROUPING_OPTIONS": {
+      "DAY": "Den",
+      "WEEK": "Týden",
+      "MONTH": "Měsíc",
+      "YEAR": "Rok"
+    },
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,
@@ -388,6 +404,7 @@
     "HEADER": "CSAT Reports",
     "NO_RECORDS": "There are no CSAT survey responses available.",
     "DOWNLOAD": "Download CSAT Reports",
+    "DOWNLOAD_FAILED": "Failed to download CSAT Reports",
     "FILTERS": {
       "AGENTS": {
         "PLACEHOLDER": "Choose Agents"

app/javascript/dashboard/i18n/locale/cs/resetPassword.json

@@ -8,7 +8,7 @@
     },
     "API": {
       "SUCCESS_MESSAGE": "Odkaz pro obnovení hesla byl odeslán na váš e-mail.",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+      "ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
     },
     "SUBMIT": "Odeslat"
   }

app/javascript/dashboard/i18n/locale/cs/search.json

@@ -14,8 +14,8 @@
     "EMPTY_STATE": "No %{item} found for query '%{query}'",
     "EMPTY_STATE_FULL": "No results found for query '%{query}'",
     "PLACEHOLDER_KEYBINDING": "/ to focus",
-    "INPUT_PLACEHOLDER": "Type 3 or more characters to search",
-    "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results. ",
+    "INPUT_PLACEHOLDER": "Search messages, contacts or conversations",
+    "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results.",
     "BOT_LABEL": "Bot",
     "READ_MORE": "Read more",
     "WROTE": "wrote:"

app/javascript/dashboard/i18n/locale/cs/setNewPassword.json

@@ -13,7 +13,7 @@
     },
     "API": {
       "SUCCESS_MESSAGE": "Heslo bylo úspěšně změněno.",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+      "ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
     },
     "CAPTCHA": {
       "ERROR": "Ověření vypršelo. Vyřešte captchu znovu."

app/javascript/dashboard/i18n/locale/cs/signup.json

@@ -10,33 +10,33 @@
     },
     "COMPANY_NAME": {
       "LABEL": "Company name",
-      "PLACEHOLDER": "Enter your company name. E.g., Wayne Enterprises",
-      "ERROR": "Company name is too short."
+      "PLACEHOLDER": "Enter your company name. eg: Wayne Enterprises",
+      "ERROR": "Company name is too short"
     },
     "FULL_NAME": {
       "LABEL": "Celé jméno",
-      "PLACEHOLDER": "Enter your full name. E.g., Bruce Wayne",
-      "ERROR": "Celé jméno je příliš krátké."
+      "PLACEHOLDER": "Zadejte celé jméno. např.: Jan Novák",
+      "ERROR": "Celé jméno je příliš krátké"
     },
     "EMAIL": {
       "LABEL": "Pracovní e-mail",
-      "PLACEHOLDER": "Enter your work email address. E.g., bruce@wayne.enterprises",
-      "ERROR": "Please enter a valid work email address."
+      "PLACEHOLDER": "Zadejte svou pracovní e-mailovou adresu. např.: jan@novak.spolecnost",
+      "ERROR": "Please enter a valid work email address"
     },
     "PASSWORD": {
       "LABEL": "Heslo",
       "PLACEHOLDER": "Heslo",
-      "ERROR": "Heslo je příliš krátké.",
-      "IS_INVALID_PASSWORD": "Heslo by mělo obsahovat alespoň jedno velké písmeno, jedno malé písmeno, jedno číslo a jeden speciální znak."
+      "ERROR": "Heslo je příliš krátké",
+      "IS_INVALID_PASSWORD": "Heslo by mělo obsahovat alespoň jedno velké písmeno, jedno malé písmeno, jedno číslo a jeden speciální znak"
     },
     "CONFIRM_PASSWORD": {
-      "LABEL": "Confirm password",
-      "PLACEHOLDER": "Confirm password",
-      "ERROR": "Heslo se neshoduje."
+      "LABEL": "Potvrzení hesla",
+      "PLACEHOLDER": "Potvrzení hesla",
+      "ERROR": "Heslo se neshoduje"
     },
     "API": {
       "SUCCESS_MESSAGE": "Registrace byla úspěšná",
-      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+      "ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
     },
     "SUBMIT": "Create account",
     "HAVE_AN_ACCOUNT": "Máte již účet?"

app/javascript/dashboard/i18n/locale/da/advancedFilters.json

@@ -2,12 +2,17 @@
   "FILTER": {
     "TITLE": "Filtrer Samtaler",
     "SUBTITLE": "Tilføj filtre nedenfor og tryk på 'Anvend filtre' for at filtrere samtaler.",
+    "EDIT_CUSTOM_FILTER": "Edit Folder",
+    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
     "ADD_NEW_FILTER": "Tilføj Filter",
     "FILTER_DELETE_ERROR": "Du skal have mindst et filter at gemme",
     "SUBMIT_BUTTON_LABEL": "Anvend filtre",
+    "UPDATE_BUTTON_LABEL": "Update folder",
     "CANCEL_BUTTON_LABEL": "Annuller",
     "CLEAR_BUTTON_LABEL": "Ryd Filtre",
     "EMPTY_VALUE_ERROR": "Værdi er påkrævet",
+    "FOLDER_LABEL": "Folder Name",
+    "FOLDER_QUERY_LABEL": "Folder Query",
     "TOOLTIP_LABEL": "Filtrer samtaler",
     "QUERY_DROPDOWN_LABELS": {
       "AND": "OG",
@@ -71,6 +76,9 @@
           "ERROR_MESSAGE": "Fejl under oprettelse af segment"
         }
       },
+      "EDIT": {
+        "EDIT_BUTTON": "Edit folder"
+      },
       "DELETE": {
         "DELETE_BUTTON": "Slet filter",
         "MODAL": {

app/javascript/dashboard/i18n/locale/da/auditLogs.json

@@ -12,13 +12,37 @@
       "TABLE_HEADER": [
         "User",
         "Action",
-        "Ip Adresse",
-        "Time"
+        "Ip Adresse"
       ]
     },
     "API": {
       "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
       "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere"
+    },
+    "DEFAULT_USER": "System",
+    "AUTOMATION_RULE": {
+      "ADD": "%{agentName} created a new automation rule (#%{id})",
+      "EDIT": "%{agentName} updated an automation rule (#%{id})",
+      "DELETE": "%{agentName} deleted an automation rule (#%{id})"
+    },
+    "INBOX": {
+      "ADD": "%{agentName} created a new inbox (#%{id})",
+      "EDIT": "%{agentName} updated an inbox (#%{id})",
+      "DELETE": "%{agentName} deleted an inbox (#%{id})"
+    },
+    "WEBHOOK": {
+      "ADD": "%{agentName} created a new webhook (#%{id})",
+      "EDIT": "%{agentName} updated a webhook (#%{id})",
+      "DELETE": "%{agentName} deleted a webhook (#%{id})"
+    },
+    "USER_ACTION": {
+      "SIGN_IN": "%{agentName} signed in",
+      "SIGN_OUT": "%{agentName} signed out"
+    },
+    "TEAM": {
+      "ADD": "%{agentName} created a new team (#%{id})",
+      "EDIT": "%{agentName} updated a team (#%{id})",
+      "DELETE": "%{agentName} deleted a team (#%{id})"
     }
   }
 }

app/javascript/dashboard/i18n/locale/da/chatlist.json

@@ -47,6 +47,9 @@
       },
       "sort_on_created_at": {
         "TEXT": "Oprettet den"
+      },
+      "sort_on_priority": {
+        "TEXT": "Priority"
       }
     },
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/da/contact.json

@@ -73,6 +73,13 @@
     "SUCCESS_MESSAGE": "Kontakter gemt",
     "ERROR_MESSAGE": "Der opstod en fejl. Prøv venligst igen"
   },
+  "EXPORT_CONTACTS": {
+    "BUTTON_LABEL": "Export",
+    "TITLE": "Export Contacts",
+    "DESC": "Export contacts to a CSV file.",
+    "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
+    "ERROR_MESSAGE": "Der opstod en fejl. Prøv venligst igen"
+  },
   "DELETE_NOTE": {
     "CONFIRM": {
       "TITLE": "Bekræft Sletning",
@@ -211,6 +218,7 @@
     "FILTER_CONTACTS": "Filtrer",
     "FILTER_CONTACTS_SAVE": "Gem filter",
     "FILTER_CONTACTS_DELETE": "Slet filter",
+    "FILTER_CONTACTS_EDIT": "Edit segment",
     "LIST": {
       "LOADING_MESSAGE": "Indlæser kontakter...",
       "404": "Ingen kontakter matcher din søgning 🔍",

app/javascript/dashboard/i18n/locale/da/contactFilters.json

@@ -1,50 +1,55 @@
 {
-    "CONTACTS_FILTER": {
-        "TITLE": "Filtrer Kontakter",
-        "SUBTITLE": "Tilføj filtre nedenfor og tryk på 'Send' for at filtrere kontakter.",
-        "ADD_NEW_FILTER": "Tilføj Filter",
-        "CLEAR_ALL_FILTERS": "Ryd Alle Filtre",
-        "FILTER_DELETE_ERROR": "Du skal have mindst et filter at gemme",
-        "SUBMIT_BUTTON_LABEL": "Send",
-        "CANCEL_BUTTON_LABEL": "Annuller",
-        "CLEAR_BUTTON_LABEL": "Ryd Filtre",
-        "EMPTY_VALUE_ERROR": "Værdi er påkrævet",
-        "TOOLTIP_LABEL": "Filtrer kontaktpersoner",
-        "QUERY_DROPDOWN_LABELS": {
-            "AND": "OG",
-            "OR": "ELLER"
-        },
-        "OPERATOR_LABELS": {
-            "equal_to": "Lig med",
-            "not_equal_to": "Ikke lig med",
-            "contains": "Indeholder",
-            "does_not_contain": "Indeholder ikke",
-            "is_present": "Er til stede",
-            "is_not_present": "Er ikke til stede",
-            "is_greater_than": "Er større end",
-            "is_lesser_than": "Er mindre end",
-            "days_before": "Er x dage før"
-        },
-        "ATTRIBUTES": {
-            "NAME": "Navn",
-            "EMAIL": "E-mail",
-            "PHONE_NUMBER": "Telefonnummer",
-            "IDENTIFIER": "Identifier",
-            "CITY": "By",
-            "COUNTRY": "Land",
-            "CUSTOM_ATTRIBUTE_LIST": "Liste",
-            "CUSTOM_ATTRIBUTE_TEXT": "Tekst",
-            "CUSTOM_ATTRIBUTE_NUMBER": "Nummer",
-            "CUSTOM_ATTRIBUTE_LINK": "Link",
-            "CUSTOM_ATTRIBUTE_CHECKBOX": "Afkrydsningsfelt",
-            "CREATED_AT": "Oprettet Den",
-            "LAST_ACTIVITY": "Sidste Aktivitet",
-            "REFERER_LINK": "Link til reference"
-        },
-        "GROUPS": {
-            "STANDARD_FILTERS": "Standard Filtre",
-            "ADDITIONAL_FILTERS": "Yderligere Filtre",
-            "CUSTOM_ATTRIBUTES": "Brugerdefinerede Egenskaber"
-        }
+  "CONTACTS_FILTER": {
+    "TITLE": "Filtrer Kontakter",
+    "SUBTITLE": "Tilføj filtre nedenfor og tryk på 'Send' for at filtrere kontakter.",
+    "EDIT_CUSTOM_SEGMENT": "Edit Segment",
+    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your segment.",
+    "ADD_NEW_FILTER": "Tilføj Filter",
+    "CLEAR_ALL_FILTERS": "Ryd Alle Filtre",
+    "FILTER_DELETE_ERROR": "Du skal have mindst et filter at gemme",
+    "SUBMIT_BUTTON_LABEL": "Send",
+    "UPDATE_BUTTON_LABEL": "Update Segment",
+    "CANCEL_BUTTON_LABEL": "Annuller",
+    "CLEAR_BUTTON_LABEL": "Ryd Filtre",
+    "EMPTY_VALUE_ERROR": "Værdi er påkrævet",
+    "SEGMENT_LABEL": "Segment Name",
+    "SEGMENT_QUERY_LABEL": "Segment Query",
+    "TOOLTIP_LABEL": "Filtrer kontaktpersoner",
+    "QUERY_DROPDOWN_LABELS": {
+      "AND": "OG",
+      "OR": "ELLER"
+    },
+    "OPERATOR_LABELS": {
+      "equal_to": "Lig med",
+      "not_equal_to": "Ikke lig med",
+      "contains": "Indeholder",
+      "does_not_contain": "Indeholder ikke",
+      "is_present": "Er til stede",
+      "is_not_present": "Er ikke til stede",
+      "is_greater_than": "Er større end",
+      "is_lesser_than": "Er mindre end",
+      "days_before": "Er x dage før"
+    },
+    "ATTRIBUTES": {
+      "NAME": "Navn",
+      "EMAIL": "E-mail",
+      "PHONE_NUMBER": "Telefonnummer",
+      "IDENTIFIER": "Identifier",
+      "CITY": "By",
+      "COUNTRY": "Land",
+      "CUSTOM_ATTRIBUTE_LIST": "Liste",
+      "CUSTOM_ATTRIBUTE_TEXT": "Tekst",
+      "CUSTOM_ATTRIBUTE_NUMBER": "Nummer",
+      "CUSTOM_ATTRIBUTE_LINK": "Link",
+      "CUSTOM_ATTRIBUTE_CHECKBOX": "Afkrydsningsfelt",
+      "CREATED_AT": "Oprettet Den",
+      "LAST_ACTIVITY": "Sidste Aktivitet",
+      "REFERER_LINK": "Link til reference"
+    },
+    "GROUPS": {
+      "STANDARD_FILTERS": "Standard Filtre",
+      "ADDITIONAL_FILTERS": "Yderligere Filtre",
+      "CUSTOM_ATTRIBUTES": "Brugerdefinerede Egenskaber"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/da/conversation.json

@@ -54,12 +54,14 @@
       "OPEN": "Mere",
       "CLOSE": "Luk",
       "DETAILS": "detaljer",
+      "SNOOZED_UNTIL": "Snoozed until",
       "SNOOZED_UNTIL_TOMORROW": "Udsat til i morgen",
       "SNOOZED_UNTIL_NEXT_WEEK": "Udsat indtil næste uge",
       "SNOOZED_UNTIL_NEXT_REPLY": "Udsat indtil næste svar"
     },
     "RESOLVE_DROPDOWN": {
       "MARK_PENDING": "Markér som afventende",
+      "SNOOZE_UNTIL": "Udsæt",
       "SNOOZE": {
         "TITLE": "Udsæt til",
         "NEXT_REPLY": "Næste svar",
@@ -67,6 +69,11 @@
         "NEXT_WEEK": "Næste uge"
       }
     },
+    "CUSTOM_SNOOZE": {
+      "TITLE": "Udsæt til",
+      "APPLY": "Udsæt",
+      "CANCEL": "Annuller"
+    },
     "PRIORITY": {
       "TITLE": "Priority",
       "OPTIONS": {