Merge branch 'develop' into fix/conv-order

This PR is part of the settings design update series. It updates the design for the label management page. I've made a few changes to the SettingsLayout page to reduce boilerplate code.

.circleci/config.yml

@@ -7,7 +7,7 @@ defaults: &defaults
   working_directory: ~/build
   docker:
     # specify the version you desire here
-    - image: cimg/ruby:3.2.2-browsers
+    - image: cimg/ruby:3.3.3-browsers
 
     # Specify service dependencies here if necessary
     # CircleCI maintains a library of pre-built images
@@ -130,10 +130,7 @@ jobs:
           command: |
             mkdir -p ~/tmp/test-results/frontend_specs
             ~/tmp/cc-test-reporter before-build
-            TESTFILES=$(circleci tests glob **/specs/*.spec.js | circleci tests split --split-by=timings)
-            yarn test:coverage --profile 10 \
-                               --out ~/tmp/test-results/yarn.xml \
-                               -- ${TESTFILES}
+            yarn test:coverage
       - run:
           name: Code Climate Test Coverage
           command: |

.devcontainer/docker-compose.yml

@@ -12,7 +12,7 @@ services:
       args:
         VARIANT: "ubuntu-22.04"
         NODE_VERSION: "20.9.0"
-        RUBY_VERSION: "3.2.2"
+        RUBY_VERSION: "3.3.3"
         # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
         USER_UID: "1000"
         USER_GID: "1000"
@@ -25,7 +25,7 @@ services:
       args:
         VARIANT: "ubuntu-22.04"
         NODE_VERSION: "20.9.0"
-        RUBY_VERSION: "3.2.2"
+        RUBY_VERSION: "3.3.3"
         # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
         USER_UID: "1000"
         USER_GID: "1000"

.env.example

@@ -1,4 +1,9 @@
+# Learn about the various environment variables at
+# https://www.chatwoot.com/docs/self-hosted/configuration/environment-variables/#rails-production-variables
+
 # Used to verify the integrity of signed cookies. so ensure a secure value is set
+# SECRET_KEY_BASE should be alphanumeric. Avoid special characters or symbols. 
+# Use `rake secret` to generate this variable
 SECRET_KEY_BASE=replace_with_lengthy_secure_hex
 
 # Replace with the URL you are planning to use for your app
@@ -23,6 +28,9 @@ FORCE_SSL=false
 ENABLE_ACCOUNT_SIGNUP=false
 
 # Redis config
+# specify the configs via single URL or individual variables
+# ref: https://www.iana.org/assignments/uri-schemes/prov/redis
+# You can also use the following format for the URL: redis://:password@host:port/db_number
 REDIS_URL=redis://redis:6379
 # If you are using docker-compose, set this variable's value to be any string,
 # which will be the password for the redis service running inside the docker-compose
@@ -77,6 +85,8 @@ SMTP_OPENSSL_VERIFY_MODE=peer
 # Comment out the following environment variables if required by your SMTP server
 # SMTP_TLS=
 # SMTP_SSL=
+# SMTP_OPEN_TIMEOUT
+# SMTP_READ_TIMEOUT
 
 # Mail Incoming
 # This is the domain set for the reply emails when conversation continuity is enabled
@@ -181,12 +191,6 @@ ANDROID_SHA256_CERT_FINGERPRINT=AC:73:8E:DE:EB:56:EA:CC:10:87:02:A7:65:37:7B:38:
 # SENTRY_DSN=
 
 
-# MICROSOFT CLARITY
-# MS_CLARITY_TOKEN=xxxxxxxxx
-
-# GOOGLE_TAG_MANAGER
-# GOOGLE_TAG = GTM-XXXXXXX
-
 ## Scout
 ## https://scoutapm.com/docs/ruby/configuration
 # SCOUT_KEY=YOURKEY
@@ -253,3 +257,4 @@ AZURE_APP_SECRET=
 # Set to true if you want to remove stale contact inboxes
 # contact_inboxes with no conversation older than 90 days will be removed
 # REMOVE_STALE_CONTACT_INBOX_JOB_STATUS=false
+

.eslintrc.js

@@ -27,6 +27,160 @@ module.exports = {
     'import/no-unresolved': 'off',
     'vue/html-indent': 'off',
     'vue/multi-word-component-names': 'off',
+    'vue/next-tick-style': ['error', 'callback'],
+    'vue/block-order': [
+      'error',
+      {
+        order: ['script', 'template', 'style'],
+      },
+    ],
+    'vue/component-name-in-template-casing': [
+      'error',
+      'PascalCase',
+      {
+        registeredComponentsOnly: true,
+      },
+    ],
+    'vue/component-options-name-casing': ['error', 'PascalCase'],
+    'vue/custom-event-name-casing': ['error', 'camelCase'],
+    'vue/define-emits-declaration': ['error'],
+    'vue/define-macros-order': [
+      'error',
+      {
+        order: ['defineProps', 'defineEmits'],
+        defineExposeLast: false,
+      },
+    ],
+    'vue/define-props-declaration': ['error', 'runtime'],
+    'vue/match-component-import-name': ['error'],
+    'vue/no-bare-strings-in-template': [
+      'error',
+      {
+        allowlist: [
+          '(',
+          ')',
+          ',',
+          '.',
+          '&',
+          '+',
+          '-',
+          '=',
+          '*',
+          '/',
+          '#',
+          '%',
+          '!',
+          '?',
+          ':',
+          '[',
+          ']',
+          '{',
+          '}',
+          '<',
+          '>',
+          '⌘',
+          '📄',
+          '🎉',
+          '💬',
+          '👥',
+          '📥',
+          '🔖',
+          '❌',
+          '✅',
+          '\u00b7',
+          '\u2022',
+          '\u2010',
+          '\u2013',
+          '\u2014',
+          '\u2212',
+          '|',
+        ],
+        attributes: {
+          '/.+/': [
+            'title',
+            'aria-label',
+            'aria-placeholder',
+            'aria-roledescription',
+            'aria-valuetext',
+          ],
+          input: ['placeholder'],
+        },
+        directives: ['v-text'],
+      },
+    ],
+    'vue/no-empty-component-block': 'error',
+    'vue/no-multiple-objects-in-class': 'error',
+    'vue/no-root-v-if': 'warn',
+    'vue/no-static-inline-styles': [
+      'error',
+      {
+        allowBinding: false,
+      },
+    ],
+    'vue/no-template-target-blank': [
+      'error',
+      {
+        allowReferrer: false,
+        enforceDynamicLinks: 'always',
+      },
+    ],
+    'vue/no-required-prop-with-default': [
+      'error',
+      {
+        autofix: false,
+      },
+    ],
+    'vue/no-this-in-before-route-enter': 'error',
+    'vue/no-undef-components': [
+      'error',
+      {
+        ignorePatterns: [
+          '^woot-',
+          '^fluent-',
+          '^multiselect',
+          '^router-link',
+          '^router-view',
+          '^ninja-keys',
+          '^FormulateForm',
+          '^FormulateInput',
+          '^highlightjs',
+        ],
+      },
+    ],
+    'vue/no-unused-emit-declarations': 'error',
+    'vue/no-unused-refs': 'error',
+    'vue/no-use-v-else-with-v-for': 'error',
+    'vue/prefer-true-attribute-shorthand': 'error',
+    'vue/no-useless-v-bind': [
+      'error',
+      {
+        ignoreIncludesComment: false,
+        ignoreStringEscape: false,
+      },
+    ],
+    'vue/no-v-text': 'error',
+    'vue/padding-line-between-blocks': ['error', 'always'],
+    'vue/prefer-separate-static-class': 'error',
+    'vue/require-explicit-slots': 'error',
+    'vue/require-macro-variable-name': [
+      'error',
+      {
+        defineProps: 'props',
+        defineEmits: 'emit',
+        defineSlots: 'slots',
+        useSlots: 'slots',
+        useAttrs: 'attrs',
+      },
+    ],
+    'vue/no-unused-properties': [
+      'error',
+      {
+        groups: ['props'],
+        deepData: false,
+        ignorePublicMembers: false,
+        unreferencedOptions: [],
+      },
+    ],
     'vue/max-attributes-per-line': [
       'error',
       {
@@ -65,10 +219,10 @@ module.exports = {
   },
   env: {
     browser: true,
-    jest: true,
     node: true,
   },
   globals: {
     bus: true,
+    vi: true,
   },
 };

.ruby-version

@@ -1 +1 @@
-3.2.2
+3.3.3

.storybook/preview.js

@@ -2,7 +2,6 @@ import { addDecorator } from '@storybook/vue';
 import Vue from 'vue';
 import Vuex from 'vuex';
 import VueI18n from 'vue-i18n';
-import Vuelidate from 'vuelidate';
 import Multiselect from 'vue-multiselect';
 import VueDOMPurifyHTML from 'vue-dompurify-html';
 import FluentIcon from 'shared/components/FluentIcon/DashboardIcon';
@@ -14,7 +13,6 @@ import { domPurifyConfig } from 'shared/helpers/HTMLSanitizer';
 import '../app/javascript/dashboard/assets/scss/storybook.scss';
 
 Vue.use(VueI18n);
-Vue.use(Vuelidate);
 Vue.use(WootUiKit);
 Vue.use(Vuex);
 Vue.use(VueDOMPurifyHTML, domPurifyConfig);
@@ -32,7 +30,7 @@ addDecorator(() => ({
   template: '<story/>',
   i18n: i18nConfig,
   store,
-  beforeCreate: function() {
+  beforeCreate: function () {
     this.$root._i18n = this.$i18n;
   },
 }));

Gemfile

@@ -1,10 +1,10 @@
 source 'https://rubygems.org'
 
-ruby '3.2.2'
+ruby '3.3.3'
 
 ##-- base gems for rails --##
 gem 'rack-cors', '2.0.0', require: 'rack/cors'
-gem 'rails', '~> 7.0.8.1'
+gem 'rails', '~> 7.0.8.4'
 # Reduces boot times through caching; required in config/boot.rb
 gem 'bootsnap', require: false
 
@@ -61,7 +61,7 @@ gem 'redis-namespace'
 gem 'activerecord-import'
 
 ##--- gems for server & infra configuration ---##
-gem 'dotenv-rails'
+gem 'dotenv-rails', '>= 3.0.0'
 gem 'foreman'
 gem 'puma'
 gem 'webpacker'
@@ -71,13 +71,13 @@ gem 'barnes'
 ##--- gems for authentication & authorization ---##
 gem 'devise', '>= 4.9.4'
 gem 'devise-secure_password', git: 'https://github.com/chatwoot/devise-secure_password', branch: 'chatwoot'
-gem 'devise_token_auth'
+gem 'devise_token_auth', '>= 1.2.3'
 # authorization
 gem 'jwt'
 gem 'pundit'
 # super admin
 gem 'administrate', '>= 0.20.1'
-gem 'administrate-field-active_storage', '>= 1.0.1'
+gem 'administrate-field-active_storage', '>= 1.0.3'
 gem 'administrate-field-belongs_to_search', '>= 0.9.0'
 
 ##--- gems for pubsub service ---##
@@ -111,18 +111,18 @@ gem 'elastic-apm', require: false
 gem 'newrelic_rpm', require: false
 gem 'newrelic-sidekiq-metrics', '>= 1.6.2', require: false
 gem 'scout_apm', require: false
-gem 'sentry-rails', '>= 5.14.0', require: false
+gem 'sentry-rails', '>= 5.18.2', require: false
 gem 'sentry-ruby', require: false
-gem 'sentry-sidekiq', '>= 5.14.0', require: false
+gem 'sentry-sidekiq', '>= 5.18.2', require: false
 
 ##-- background job processing --##
-gem 'sidekiq', '>= 7.2.1'
+gem 'sidekiq', '>= 7.3.0'
 # We want cron jobs
 gem 'sidekiq-cron', '>= 1.12.0'
 
 ##-- Push notification service --##
 gem 'fcm'
-gem 'web-push'
+gem 'web-push', '>= 3.0.1'
 
 ##-- geocoding / parse location from ip --##
 # http://www.rubygeocoder.com/
@@ -166,7 +166,7 @@ gem 'audited', '~> 5.4', '>= 5.4.1'
 # need for google auth
 gem 'omniauth', '>= 2.1.2'
 gem 'omniauth-google-oauth2', '>= 1.1.2'
-gem 'omniauth-rails_csrf_protection', '~> 1.0'
+gem 'omniauth-rails_csrf_protection', '~> 1.0', '>= 1.0.2'
 
 ## Gems for reponse bot
 # adds cosine similarity to postgres using vector extension
@@ -228,7 +228,7 @@ group :development, :test do
   gem 'mock_redis'
   gem 'pry-rails'
   gem 'rspec_junit_formatter'
-  gem 'rspec-rails'
+  gem 'rspec-rails', '>= 6.1.3'
   gem 'rubocop', require: false
   gem 'rubocop-performance', require: false
   gem 'rubocop-rails', require: false

Gemfile.lock

@@ -33,78 +33,78 @@ GIT
 GEM
   remote: https://rubygems.org/
   specs:
-    actioncable (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actioncable (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       nio4r (~> 2.0)
       websocket-driver (>= 0.6.1)
-    actionmailbox (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activejob (= 7.0.8.1)
-      activerecord (= 7.0.8.1)
-      activestorage (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actionmailbox (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activejob (= 7.0.8.4)
+      activerecord (= 7.0.8.4)
+      activestorage (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       mail (>= 2.7.1)
       net-imap
       net-pop
       net-smtp
-    actionmailer (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      actionview (= 7.0.8.1)
-      activejob (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actionmailer (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      actionview (= 7.0.8.4)
+      activejob (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       mail (~> 2.5, >= 2.5.4)
       net-imap
       net-pop
       net-smtp
       rails-dom-testing (~> 2.0)
-    actionpack (7.0.8.1)
-      actionview (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actionpack (7.0.8.4)
+      actionview (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       rack (~> 2.0, >= 2.2.4)
       rack-test (>= 0.6.3)
       rails-dom-testing (~> 2.0)
       rails-html-sanitizer (~> 1.0, >= 1.2.0)
-    actiontext (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activerecord (= 7.0.8.1)
-      activestorage (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actiontext (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activerecord (= 7.0.8.4)
+      activestorage (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       globalid (>= 0.6.0)
       nokogiri (>= 1.8.5)
-    actionview (7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actionview (7.0.8.4)
+      activesupport (= 7.0.8.4)
       builder (~> 3.1)
       erubi (~> 1.4)
       rails-dom-testing (~> 2.0)
       rails-html-sanitizer (~> 1.1, >= 1.2.0)
     active_record_query_trace (1.8)
-    activejob (7.0.8.1)
-      activesupport (= 7.0.8.1)
+    activejob (7.0.8.4)
+      activesupport (= 7.0.8.4)
       globalid (>= 0.3.6)
-    activemodel (7.0.8.1)
-      activesupport (= 7.0.8.1)
-    activerecord (7.0.8.1)
-      activemodel (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    activemodel (7.0.8.4)
+      activesupport (= 7.0.8.4)
+    activerecord (7.0.8.4)
+      activemodel (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
     activerecord-import (1.4.1)
       activerecord (>= 4.2)
-    activestorage (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activejob (= 7.0.8.1)
-      activerecord (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    activestorage (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activejob (= 7.0.8.4)
+      activerecord (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       marcel (~> 1.0)
       mini_mime (>= 1.1.0)
-    activesupport (7.0.8.1)
+    activesupport (7.0.8.4)
       concurrent-ruby (~> 1.0, >= 1.0.2)
       i18n (>= 1.6, < 2)
       minitest (>= 5.1)
       tzinfo (~> 2.0)
     acts-as-taggable-on (9.0.1)
       activerecord (>= 6.0, < 7.1)
-    addressable (2.8.4)
-      public_suffix (>= 2.0.2, < 6.0)
+    addressable (2.8.7)
+      public_suffix (>= 2.0.2, < 7.0)
     administrate (0.20.1)
       actionpack (>= 6.0, < 8.0)
       actionview (>= 6.0, < 8.0)
@@ -113,7 +113,7 @@ GEM
       kaminari (~> 1.2.2)
       sassc-rails (~> 2.1)
       selectize-rails (~> 0.6)
-    administrate-field-active_storage (1.0.1)
+    administrate-field-active_storage (1.0.3)
       administrate (>= 0.2.2)
       rails (>= 7.0)
     administrate-field-belongs_to_search (0.9.0)
@@ -148,14 +148,15 @@ GEM
     barnes (0.0.9)
       multi_json (~> 1)
       statsd-ruby (~> 1.1)
-    base64 (0.1.1)
+    base64 (0.2.0)
     bcrypt (3.1.20)
+    bigdecimal (3.1.8)
     bindex (0.8.1)
     bootsnap (1.16.0)
       msgpack (~> 1.2)
     brakeman (5.4.1)
     browser (5.3.1)
-    builder (3.2.4)
+    builder (3.3.0)
     bullet (7.0.7)
       activesupport (>= 3.0.0)
       uniform_notifier (~> 1.11)
@@ -168,12 +169,15 @@ GEM
     climate_control (1.2.0)
     coderay (1.1.3)
     commonmarker (0.23.10)
-    concurrent-ruby (1.2.3)
+    concurrent-ruby (1.3.3)
     connection_pool (2.4.1)
-    crack (0.4.5)
+    crack (1.0.0)
+      bigdecimal
       rexml
     crass (1.0.6)
-    csv-safe (3.2.1)
+    csv (3.3.0)
+    csv-safe (3.3.1)
+      csv (~> 3.0)
     cypress-on-rails (1.16.0)
       rack
     database_cleaner (2.0.2)
@@ -182,13 +186,16 @@ GEM
       activerecord (>= 5.a)
       database_cleaner-core (~> 2.0.0)
     database_cleaner-core (2.0.1)
-    date (3.3.4)
-    ddtrace (1.11.1)
-      debase-ruby_core_source (>= 0.10.16, <= 3.2.0)
-      libdatadog (~> 2.0.0.1.0)
-      libddwaf (~> 1.8.2.0.0)
+    datadog-ci (0.8.3)
       msgpack
-    debase-ruby_core_source (3.2.0)
+    date (3.3.4)
+    ddtrace (1.23.2)
+      datadog-ci (~> 0.8.1)
+      debase-ruby_core_source (= 3.3.1)
+      libdatadog (~> 7.0.0.1.0)
+      libddwaf (~> 1.14.0.0.0)
+      msgpack
+    debase-ruby_core_source (3.3.1)
     debug (1.8.0)
       irb (>= 1.5.0)
       reline (>= 0.3.1)
@@ -199,20 +206,20 @@ GEM
       railties (>= 4.1.0)
       responders
       warden (~> 1.2.3)
-    devise_token_auth (1.2.1)
+    devise_token_auth (1.2.3)
       bcrypt (~> 3.0)
       devise (> 3.5.2, < 5)
-      rails (>= 4.2.0, < 7.1)
-    diff-lcs (1.5.0)
+      rails (>= 4.2.0, < 7.2)
+    diff-lcs (1.5.1)
     digest-crc (0.6.4)
       rake (>= 12.0.0, < 14.0.0)
     docile (1.4.0)
     domain_name (0.5.20190701)
       unf (>= 0.0.5, < 1.0.0)
-    dotenv (2.8.1)
-    dotenv-rails (2.8.1)
-      dotenv (= 2.8.1)
-      railties (>= 3.2)
+    dotenv (3.1.2)
+    dotenv-rails (3.1.2)
+      dotenv (= 3.1.2)
+      railties (>= 6.1)
     down (5.4.0)
       addressable (~> 2.8)
     ecma-re-validator (0.4.0)
@@ -222,7 +229,7 @@ GEM
       http (>= 3.0)
       ruby2_keywords
     email_reply_trimmer (0.1.13)
-    erubi (1.12.0)
+    erubi (1.13.0)
     et-orbi (1.2.7)
       tzinfo
     execjs (2.8.1)
@@ -352,9 +359,8 @@ GEM
       ruby2ruby (~> 2.4)
       ruby_parser (~> 3.10)
     hana (1.3.7)
-    hashdiff (1.0.1)
+    hashdiff (1.1.0)
     hashie (5.0.0)
-    hkdf (1.0.0)
     http (5.1.1)
       addressable (~> 2.8)
       http-cookie (~> 1.0)
@@ -368,7 +374,7 @@ GEM
       mini_mime (>= 1.0.0)
       multi_xml (>= 0.5.2)
     httpclient (2.8.3)
-    i18n (1.14.4)
+    i18n (1.14.5)
       concurrent-ruby (~> 1.0)
     image_processing (1.12.2)
       mini_magick (>= 4.9.5, < 5)
@@ -416,15 +422,15 @@ GEM
       addressable (~> 2.8)
     letter_opener (1.8.1)
       launchy (>= 2.2, < 3)
-    libdatadog (2.0.0.1.0)
-    libdatadog (2.0.0.1.0-x86_64-linux)
-    libddwaf (1.8.2.0.0)
+    libdatadog (7.0.0.1.0)
+    libdatadog (7.0.0.1.0-x86_64-linux)
+    libddwaf (1.14.0.0.0)
       ffi (~> 1.0)
-    libddwaf (1.8.2.0.0-arm64-darwin)
+    libddwaf (1.14.0.0.0-arm64-darwin)
       ffi (~> 1.0)
-    libddwaf (1.8.2.0.0-x86_64-darwin)
+    libddwaf (1.14.0.0.0-x86_64-darwin)
       ffi (~> 1.0)
-    libddwaf (1.8.2.0.0-x86_64-linux)
+    libddwaf (1.14.0.0.0-x86_64-linux)
       ffi (~> 1.0)
     line-bot-api (1.28.0)
     liquid (5.4.0)
@@ -434,6 +440,7 @@ GEM
     llhttp-ffi (0.4.0)
       ffi-compiler (~> 1.0)
       rake (~> 13.0)
+    logger (1.6.0)
     lograge (0.14.0)
       actionpack (>= 4)
       activesupport (>= 4)
@@ -447,20 +454,20 @@ GEM
       net-imap
       net-pop
       net-smtp
-    marcel (1.0.2)
+    marcel (1.0.4)
     maxminddb (0.1.22)
     memoist (0.16.2)
     meta_request (0.8.2)
       rack-contrib (>= 1.1, < 3)
       railties (>= 3.0.0, < 8)
-    method_source (1.0.0)
+    method_source (1.1.0)
     mime-types (3.4.1)
       mime-types-data (~> 3.2015)
     mime-types-data (3.2023.0218.1)
     mini_magick (4.12.0)
     mini_mime (1.1.5)
-    mini_portile2 (2.8.6)
-    minitest (5.22.3)
+    mini_portile2 (2.8.7)
+    minitest (5.24.1)
     mock_redis (0.36.0)
       ruby2_keywords
     msgpack (1.7.0)
@@ -473,7 +480,7 @@ GEM
       uri
     net-http-persistent (4.0.2)
       connection_pool (~> 2.2)
-    net-imap (0.4.9)
+    net-imap (0.4.12)
       date
       net-protocol
     net-pop (0.1.2)
@@ -488,15 +495,15 @@ GEM
       sidekiq
     newrelic_rpm (9.6.0)
       base64
-    nio4r (2.7.0)
-    nokogiri (1.16.4)
+    nio4r (2.7.3)
+    nokogiri (1.16.6)
       mini_portile2 (~> 2.8.2)
       racc (~> 1.4)
-    nokogiri (1.16.4-arm64-darwin)
+    nokogiri (1.16.6-arm64-darwin)
       racc (~> 1.4)
-    nokogiri (1.16.4-x86_64-darwin)
+    nokogiri (1.16.6-x86_64-darwin)
       racc (~> 1.4)
-    nokogiri (1.16.4-x86_64-linux)
+    nokogiri (1.16.6-x86_64-linux)
       racc (~> 1.4)
     oauth (1.1.0)
       oauth-tty (~> 1.0, >= 1.0.1)
@@ -523,10 +530,10 @@ GEM
     omniauth-oauth2 (1.8.0)
       oauth2 (>= 1.4, < 3)
       omniauth (~> 2.0)
-    omniauth-rails_csrf_protection (1.0.1)
+    omniauth-rails_csrf_protection (1.0.2)
       actionpack (>= 4.2)
       omniauth (~> 2.0)
-    openssl (3.1.0)
+    openssl (3.2.0)
     orm_adapter (0.5.0)
     os (1.1.4)
     parallel (1.23.0)
@@ -544,17 +551,17 @@ GEM
       method_source (~> 1.0)
     pry-rails (0.3.9)
       pry (>= 0.10.4)
-    public_suffix (5.0.1)
+    public_suffix (6.0.0)
     puma (6.4.2)
       nio4r (~> 2.0)
     pundit (2.3.0)
       activesupport (>= 3.0.0)
     raabro (1.4.0)
-    racc (1.7.3)
+    racc (1.8.0)
     rack (2.2.9)
     rack-attack (6.7.0)
       rack (>= 1.0, < 4)
-    rack-contrib (2.4.0)
+    rack-contrib (2.5.0)
       rack (< 4)
     rack-cors (2.0.0)
       rack (>= 2.0.0)
@@ -568,20 +575,20 @@ GEM
     rack-test (2.1.0)
       rack (>= 1.3)
     rack-timeout (0.6.3)
-    rails (7.0.8.1)
-      actioncable (= 7.0.8.1)
-      actionmailbox (= 7.0.8.1)
-      actionmailer (= 7.0.8.1)
-      actionpack (= 7.0.8.1)
-      actiontext (= 7.0.8.1)
-      actionview (= 7.0.8.1)
-      activejob (= 7.0.8.1)
-      activemodel (= 7.0.8.1)
-      activerecord (= 7.0.8.1)
-      activestorage (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    rails (7.0.8.4)
+      actioncable (= 7.0.8.4)
+      actionmailbox (= 7.0.8.4)
+      actionmailer (= 7.0.8.4)
+      actionpack (= 7.0.8.4)
+      actiontext (= 7.0.8.4)
+      actionview (= 7.0.8.4)
+      activejob (= 7.0.8.4)
+      activemodel (= 7.0.8.4)
+      activerecord (= 7.0.8.4)
+      activestorage (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       bundler (>= 1.15.0)
-      railties (= 7.0.8.1)
+      railties (= 7.0.8.4)
     rails-dom-testing (2.2.0)
       activesupport (>= 5.0.0)
       minitest
@@ -589,9 +596,9 @@ GEM
     rails-html-sanitizer (1.6.0)
       loofah (~> 2.21)
       nokogiri (~> 1.14)
-    railties (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    railties (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       method_source
       rake (>= 12.2)
       thor (~> 1.0)
@@ -603,7 +610,7 @@ GEM
       ffi (~> 1.0)
     redis (5.0.6)
       redis-client (>= 0.9.0)
-    redis-client (0.19.1)
+    redis-client (0.22.2)
       connection_pool
     redis-namespace (1.10.0)
       redis (>= 4)
@@ -627,24 +634,25 @@ GEM
     retriable (3.1.2)
     reverse_markdown (2.1.1)
       nokogiri
-    rexml (3.2.5)
-    rspec-core (3.12.2)
-      rspec-support (~> 3.12.0)
-    rspec-expectations (3.12.3)
+    rexml (3.3.4)
+      strscan
+    rspec-core (3.13.0)
+      rspec-support (~> 3.13.0)
+    rspec-expectations (3.13.1)
       diff-lcs (>= 1.2.0, < 2.0)
-      rspec-support (~> 3.12.0)
-    rspec-mocks (3.12.5)
+      rspec-support (~> 3.13.0)
+    rspec-mocks (3.13.1)
       diff-lcs (>= 1.2.0, < 2.0)
-      rspec-support (~> 3.12.0)
-    rspec-rails (6.0.2)
+      rspec-support (~> 3.13.0)
+    rspec-rails (6.1.3)
       actionpack (>= 6.1)
       activesupport (>= 6.1)
       railties (>= 6.1)
-      rspec-core (~> 3.12)
-      rspec-expectations (~> 3.12)
-      rspec-mocks (~> 3.12)
-      rspec-support (~> 3.12)
-    rspec-support (3.12.0)
+      rspec-core (~> 3.13)
+      rspec-expectations (~> 3.13)
+      rspec-mocks (~> 3.13)
+      rspec-support (~> 3.13)
+    rspec-support (3.13.1)
     rspec_junit_formatter (0.6.0)
       rspec-core (>= 2, < 4, != 2.12.0)
     rubocop (1.50.2)
@@ -702,22 +710,24 @@ GEM
       activesupport (>= 4)
     selectize-rails (0.12.6)
     semantic_range (3.0.0)
-    sentry-rails (5.14.0)
+    sentry-rails (5.18.2)
       railties (>= 5.0)
-      sentry-ruby (~> 5.14.0)
-    sentry-ruby (5.14.0)
+      sentry-ruby (~> 5.18.2)
+    sentry-ruby (5.18.2)
+      bigdecimal
       concurrent-ruby (~> 1.0, >= 1.0.2)
-    sentry-sidekiq (5.14.0)
-      sentry-ruby (~> 5.14.0)
+    sentry-sidekiq (5.18.2)
+      sentry-ruby (~> 5.18.2)
       sidekiq (>= 3.0)
     sexp_processor (4.17.0)
     shoulda-matchers (5.3.0)
       activesupport (>= 5.2.0)
-    sidekiq (7.2.1)
+    sidekiq (7.3.0)
       concurrent-ruby (< 2)
       connection_pool (>= 2.3.0)
+      logger
       rack (>= 2.2.4)
-      redis-client (>= 0.19.0)
+      redis-client (>= 0.22.2)
     sidekiq-cron (1.12.0)
       fugit (~> 1.8)
       globalid (>= 1.0.1)
@@ -756,6 +766,7 @@ GEM
     stackprof (0.2.25)
     statsd-ruby (1.5.0)
     stripe (8.5.0)
+    strscan (3.1.0)
     telephone_number (1.4.20)
     test-prof (1.2.1)
     thor (1.3.1)
@@ -796,11 +807,10 @@ GEM
       activemodel (>= 6.0.0)
       bindex (>= 0.4.0)
       railties (>= 6.0.0)
-    web-push (3.0.0)
-      hkdf (~> 1.0)
+    web-push (3.0.1)
       jwt (~> 2.0)
       openssl (~> 3.0)
-    webmock (3.18.1)
+    webmock (3.23.1)
       addressable (>= 2.8.0)
       crack (>= 0.3.2)
       hashdiff (>= 0.4.0, < 2.0.0)
@@ -817,7 +827,7 @@ GEM
     working_hours (1.4.1)
       activesupport (>= 3.2)
       tzinfo
-    zeitwerk (2.6.13)
+    zeitwerk (2.6.16)
 
 PLATFORMS
   arm64-darwin-20
@@ -835,7 +845,7 @@ DEPENDENCIES
   activerecord-import
   acts-as-taggable-on
   administrate (>= 0.20.1)
-  administrate-field-active_storage (>= 1.0.1)
+  administrate-field-active_storage (>= 1.0.3)
   administrate-field-belongs_to_search (>= 0.9.0)
   annotate
   attr_extras
@@ -858,8 +868,8 @@ DEPENDENCIES
   debug (~> 1.8)
   devise (>= 4.9.4)
   devise-secure_password!
-  devise_token_auth
-  dotenv-rails
+  devise_token_auth (>= 1.2.3)
+  dotenv-rails (>= 3.0.0)
   down
   elastic-apm
   email_reply_trimmer
@@ -902,7 +912,7 @@ DEPENDENCIES
   omniauth (>= 2.1.2)
   omniauth-google-oauth2 (>= 1.1.2)
   omniauth-oauth2
-  omniauth-rails_csrf_protection (~> 1.0)
+  omniauth-rails_csrf_protection (~> 1.0, >= 1.0.2)
   pg
   pg_search
   pgvector
@@ -914,13 +924,13 @@ DEPENDENCIES
   rack-cors (= 2.0.0)
   rack-mini-profiler (>= 3.2.0)
   rack-timeout
-  rails (~> 7.0.8.1)
+  rails (~> 7.0.8.4)
   redis
   redis-namespace
   responders (>= 3.1.1)
   rest-client
   reverse_markdown
-  rspec-rails
+  rspec-rails (>= 6.1.3)
   rspec_junit_formatter
   rubocop
   rubocop-performance
@@ -929,11 +939,11 @@ DEPENDENCIES
   scout_apm
   scss_lint
   seed_dump
-  sentry-rails (>= 5.14.0)
+  sentry-rails (>= 5.18.2)
   sentry-ruby
-  sentry-sidekiq (>= 5.14.0)
+  sentry-sidekiq (>= 5.18.2)
   shoulda-matchers
-  sidekiq (>= 7.2.1)
+  sidekiq (>= 7.3.0)
   sidekiq-cron (>= 1.12.0)
   simplecov (= 0.17.1)
   slack-ruby-client (~> 2.2.0)
@@ -951,14 +961,14 @@ DEPENDENCIES
   uglifier
   valid_email2
   web-console (>= 4.2.1)
-  web-push
+  web-push (>= 3.0.1)
   webmock
   webpacker
   wisper (= 2.0.0)
   working_hours
 
 RUBY VERSION
-   ruby 3.2.2p185
+   ruby 3.3.3p89
 
 BUNDLED WITH
-   2.4.6
+   2.5.16

VERSION_CW

@@ -1 +1 @@
-3.3.1
+3.9.0

VERSION_CWCTL

@@ -1 +1 @@
-2.7.0
+2.8.0

app.json

@@ -55,7 +55,7 @@
       "plan": "heroku-redis:mini"
     },
     {
-      "plan": "heroku-postgresql:mini"
+      "plan": "heroku-postgresql:essential-0"
     }
   ],
   "stack": "heroku-20",

app/builders/contact_inbox_with_contact_builder.rb

@@ -19,9 +19,9 @@ class ContactInboxWithContactBuilder
 
     ActiveRecord::Base.transaction(requires_new: true) do
       build_contact_with_contact_inbox
-      update_contact_avatar(@contact) unless @contact.avatar.attached?
-      @contact_inbox
     end
+    update_contact_avatar(@contact) unless @contact.avatar.attached?
+    @contact_inbox
   end
 
   private

app/builders/messages/messenger/message_builder.rb

@@ -27,7 +27,7 @@ class Messages::Messenger::MessageBuilder
     file_type = attachment['type'].to_sym
     params = { file_type: file_type, account_id: @message.account_id }
 
-    if [:image, :file, :audio, :video, :share, :story_mention].include? file_type
+    if [:image, :file, :audio, :video, :share, :story_mention, :ig_reel].include? file_type
       params.merge!(file_type_params(attachment))
     elsif file_type == :location
       params.merge!(location_params(attachment))

app/builders/v2/reports/conversations/base_report_builder.rb

@@ -0,0 +1,30 @@
+class V2::Reports::Conversations::BaseReportBuilder
+  pattr_initialize :account, :params
+
+  private
+
+  AVG_METRICS = %w[avg_first_response_time avg_resolution_time reply_time].freeze
+  COUNT_METRICS = %w[
+    conversations_count
+    incoming_messages_count
+    outgoing_messages_count
+    resolutions_count
+    bot_resolutions_count
+    bot_handoffs_count
+  ].freeze
+
+  def builder_class(metric)
+    case metric
+    when *AVG_METRICS
+      V2::Reports::Timeseries::AverageReportBuilder
+    when *COUNT_METRICS
+      V2::Reports::Timeseries::CountReportBuilder
+    end
+  end
+
+  def log_invalid_metric
+    Rails.logger.error "ReportBuilder: Invalid metric - #{params[:metric]}"
+
+    {}
+  end
+end

app/builders/v2/reports/conversations/metric_builder.rb

@@ -0,0 +1,30 @@
+class V2::Reports::Conversations::MetricBuilder < V2::Reports::Conversations::BaseReportBuilder
+  def summary
+    {
+      conversations_count: count('conversations_count'),
+      incoming_messages_count: count('incoming_messages_count'),
+      outgoing_messages_count: count('outgoing_messages_count'),
+      avg_first_response_time: count('avg_first_response_time'),
+      avg_resolution_time: count('avg_resolution_time'),
+      resolutions_count: count('resolutions_count'),
+      reply_time: count('reply_time')
+    }
+  end
+
+  def bot_summary
+    {
+      bot_resolutions_count: count('bot_resolutions_count'),
+      bot_handoffs_count: count('bot_handoffs_count')
+    }
+  end
+
+  private
+
+  def count(metric)
+    builder_class(metric).new(account, builder_params(metric)).aggregate_value
+  end
+
+  def builder_params(metric)
+    params.merge({ metric: metric })
+  end
+end

app/builders/v2/reports/conversations/report_builder.rb

@@ -0,0 +1,21 @@
+class V2::Reports::Conversations::ReportBuilder < V2::Reports::Conversations::BaseReportBuilder
+  def timeseries
+    perform_action(:timeseries)
+  end
+
+  def aggregate_value
+    perform_action(:aggregate_value)
+  end
+
+  private
+
+  def perform_action(method_name)
+    return builder.new(account, params).public_send(method_name) if builder.present?
+
+    log_invalid_metric
+  end
+
+  def builder
+    builder_class(params[:metric])
+  end
+end

app/builders/v2/reports/timeseries/average_report_builder.rb

@@ -0,0 +1,48 @@
+class V2::Reports::Timeseries::AverageReportBuilder < V2::Reports::Timeseries::BaseTimeseriesBuilder
+  def timeseries
+    grouped_average_time = reporting_events.average(average_value_key)
+    grouped_event_count = reporting_events.count
+    grouped_average_time.each_with_object([]) do |element, arr|
+      event_date, average_time = element
+      arr << {
+        value: average_time,
+        timestamp: event_date.in_time_zone(timezone).to_i,
+        count: grouped_event_count[event_date]
+      }
+    end
+  end
+
+  def aggregate_value
+    object_scope.average(average_value_key)
+  end
+
+  private
+
+  def event_name
+    metric_to_event_name = {
+      avg_first_response_time: :first_response,
+      avg_resolution_time: :conversation_resolved,
+      reply_time: :reply_time
+    }
+    metric_to_event_name[params[:metric].to_sym]
+  end
+
+  def object_scope
+    scope.reporting_events.where(name: event_name, created_at: range)
+  end
+
+  def reporting_events
+    @grouped_values = object_scope.group_by_period(
+      group_by,
+      :created_at,
+      default_value: 0,
+      range: range,
+      permit: %w[day week month year hour],
+      time_zone: timezone
+    )
+  end
+
+  def average_value_key
+    @average_value_key ||= params[:business_hours].present? ? :value_in_business_hours : :value
+  end
+end

app/builders/v2/reports/timeseries/base_timeseries_builder.rb

@@ -0,0 +1,46 @@
+class V2::Reports::Timeseries::BaseTimeseriesBuilder
+  include TimezoneHelper
+  include DateRangeHelper
+  DEFAULT_GROUP_BY = 'day'.freeze
+
+  pattr_initialize :account, :params
+
+  def scope
+    case params[:type].to_sym
+    when :account
+      account
+    when :inbox
+      inbox
+    when :agent
+      user
+    when :label
+      label
+    when :team
+      team
+    end
+  end
+
+  def inbox
+    @inbox ||= account.inboxes.find(params[:id])
+  end
+
+  def user
+    @user ||= account.users.find(params[:id])
+  end
+
+  def label
+    @label ||= account.labels.find(params[:id])
+  end
+
+  def team
+    @team ||= account.teams.find(params[:id])
+  end
+
+  def group_by
+    @group_by ||= %w[day week month year hour].include?(params[:group_by]) ? params[:group_by] : DEFAULT_GROUP_BY
+  end
+
+  def timezone
+    @timezone ||= timezone_name_from_offset(params[:timezone_offset])
+  end
+end

app/builders/v2/reports/timeseries/count_report_builder.rb

@@ -0,0 +1,71 @@
+class V2::Reports::Timeseries::CountReportBuilder < V2::Reports::Timeseries::BaseTimeseriesBuilder
+  def timeseries
+    grouped_count.each_with_object([]) do |element, arr|
+      event_date, event_count = element
+
+      # The `event_date` is in Date format (without time), such as "Wed, 15 May 2024".
+      # We need a timestamp for the start of the day. However, we can't use `event_date.to_time.to_i`
+      # because it converts the date to 12:00 AM server timezone.
+      # The desired output should be 12:00 AM in the specified timezone.
+      arr << { value: event_count, timestamp: event_date.in_time_zone(timezone).to_i }
+    end
+  end
+
+  def aggregate_value
+    object_scope.count
+  end
+
+  private
+
+  def metric
+    @metric ||= params[:metric]
+  end
+
+  def object_scope
+    send("scope_for_#{metric}")
+  end
+
+  def scope_for_conversations_count
+    scope.conversations.where(account_id: account.id, created_at: range)
+  end
+
+  def scope_for_incoming_messages_count
+    scope.messages.where(account_id: account.id, created_at: range).incoming.unscope(:order)
+  end
+
+  def scope_for_outgoing_messages_count
+    scope.messages.where(account_id: account.id, created_at: range).outgoing.unscope(:order)
+  end
+
+  def scope_for_resolutions_count
+    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
+      name: :conversation_resolved,
+      conversations: { status: :resolved }, created_at: range
+    ).distinct
+  end
+
+  def scope_for_bot_resolutions_count
+    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
+      name: :conversation_bot_resolved,
+      conversations: { status: :resolved }, created_at: range
+    ).distinct
+  end
+
+  def scope_for_bot_handoffs_count
+    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
+      name: :conversation_bot_handoff,
+      created_at: range
+    ).distinct
+  end
+
+  def grouped_count
+    @grouped_values = object_scope.group_by_period(
+      group_by,
+      :created_at,
+      default_value: 0,
+      range: range,
+      permit: %w[day week month year hour],
+      time_zone: timezone
+    ).count
+  end
+end

app/controllers/api/v1/accounts/bulk_actions_controller.rb

@@ -21,6 +21,6 @@ class Api::V1::Accounts::BulkActionsController < Api::V1::Accounts::BaseControll
   end
 
   def permitted_params
-    params.permit(:type, ids: [], fields: [:status, :assignee_id, :team_id], labels: [add: [], remove: []])
+    params.permit(:type, :snoozed_until, ids: [], fields: [:status, :assignee_id, :team_id], labels: [add: [], remove: []])
   end
 end

app/controllers/api/v1/accounts/contacts_controller.rb

@@ -46,7 +46,8 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
 
   def export
     column_names = params['column_names']
-    Account::ContactsExportJob.perform_later(Current.account.id, column_names, Current.user.email)
+    filter_params = { :payload => params.permit!['payload'], :label => params.permit!['label'] }
+    Account::ContactsExportJob.perform_later(Current.account.id, Current.user.id, column_names, filter_params)
     head :ok, message: I18n.t('errors.contacts.export.success')
   end
 
@@ -61,7 +62,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
   def show; end
 
   def filter
-    result = ::Contacts::FilterService.new(params.permit!, current_user).perform
+    result = ::Contacts::FilterService.new(Current.account, Current.user, params.permit!).perform
     contacts = result[:contacts]
     @contacts_count = result[:count]
     @contacts = fetch_contacts(contacts)

app/controllers/api/v1/accounts/conversations/draft_messages_controller.rb

@@ -0,0 +1,28 @@
+class Api::V1::Accounts::Conversations::DraftMessagesController < Api::V1::Accounts::Conversations::BaseController
+  def show
+    render json: { has_draft: false } and return unless Redis::Alfred.exists?(draft_redis_key)
+
+    draft_message = Redis::Alfred.get(draft_redis_key)
+    render json: { has_draft: true, message: draft_message }
+  end
+
+  def update
+    Redis::Alfred.set(draft_redis_key, draft_message_params)
+    head :ok
+  end
+
+  def destroy
+    Redis::Alfred.delete(draft_redis_key)
+    head :ok
+  end
+
+  private
+
+  def draft_redis_key
+    format(Redis::Alfred::CONVERSATION_DRAFT_MESSAGE, id: @conversation.id)
+  end
+
+  def draft_message_params
+    params.dig(:draft_message, :message) || ''
+  end
+end

app/controllers/api/v1/accounts/google/authorizations_controller.rb

@@ -0,0 +1,32 @@
+class Api::V1::Accounts::Google::AuthorizationsController < Api::V1::Accounts::BaseController
+  include GoogleConcern
+  before_action :check_authorization
+
+  def create
+    email = params[:authorization][:email]
+    redirect_url = google_client.auth_code.authorize_url(
+      {
+        redirect_uri: "#{base_url}/google/callback",
+        scope: 'email profile https://mail.google.com/',
+        response_type: 'code',
+        prompt: 'consent', # the oauth flow does not return a refresh token, this is supposed to fix it
+        access_type: 'offline', # the default is 'online'
+        client_id: GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_ID', nil)
+      }
+    )
+
+    if redirect_url
+      cache_key = "google::#{email.downcase}"
+      ::Redis::Alfred.setex(cache_key, Current.account.id, 5.minutes)
+      render json: { success: true, url: redirect_url }
+    else
+      render json: { success: false }, status: :unprocessable_entity
+    end
+  end
+
+  private
+
+  def check_authorization
+    raise Pundit::NotAuthorizedError unless Current.account_user.administrator?
+  end
+end

app/controllers/api/v1/accounts/integrations/apps_controller.rb

@@ -10,7 +10,7 @@ class Api::V1::Accounts::Integrations::AppsController < Api::V1::Accounts::BaseC
   private
 
   def fetch_apps
-    @apps = Integrations::App.all.select(&:active?)
+    @apps = Integrations::App.all.select { |app| app.active?(Current.account) }
   end
 
   def fetch_app

app/controllers/api/v1/accounts/integrations/captain_controller.rb

@@ -0,0 +1,22 @@
+class Api::V1::Accounts::Integrations::CaptainController < Api::V1::Accounts::BaseController
+  before_action :check_admin_authorization?
+  before_action :fetch_hook
+
+  def sso_url
+    params_string =
+      "token=#{URI.encode_www_form_component(@hook['settings']['access_token'])}" \
+      "&email=#{URI.encode_www_form_component(@hook['settings']['account_email'])}" \
+      "&account_id=#{URI.encode_www_form_component(@hook['settings']['account_id'])}"
+
+    installation_config = InstallationConfig.find_by(name: 'CAPTAIN_APP_URL')
+
+    sso_url = "#{installation_config.value}/sso?#{params_string}"
+    render json: { sso_url: sso_url }, status: :ok
+  end
+
+  private
+
+  def fetch_hook
+    @hook = Current.account.hooks.find_by!(app_id: 'captain')
+  end
+end

app/controllers/api/v1/accounts/integrations/linear_controller.rb

@@ -0,0 +1,93 @@
+class Api::V1::Accounts::Integrations::LinearController < Api::V1::Accounts::BaseController
+  before_action :fetch_conversation, only: [:link_issue, :linked_issues]
+
+  def teams
+    teams = linear_processor_service.teams
+    if teams[:error]
+      render json: { error: teams[:error] }, status: :unprocessable_entity
+    else
+      render json: teams[:data], status: :ok
+    end
+  end
+
+  def team_entities
+    team_id = permitted_params[:team_id]
+    team_entities = linear_processor_service.team_entities(team_id)
+    if team_entities[:error]
+      render json: { error: team_entities[:error] }, status: :unprocessable_entity
+    else
+      render json: team_entities[:data], status: :ok
+    end
+  end
+
+  def create_issue
+    issue = linear_processor_service.create_issue(permitted_params)
+    if issue[:error]
+      render json: { error: issue[:error] }, status: :unprocessable_entity
+    else
+      render json: issue[:data], status: :ok
+    end
+  end
+
+  def link_issue
+    issue_id = permitted_params[:issue_id]
+    title = permitted_params[:title]
+    issue = linear_processor_service.link_issue(conversation_link, issue_id, title)
+    if issue[:error]
+      render json: { error: issue[:error] }, status: :unprocessable_entity
+    else
+      render json: issue[:data], status: :ok
+    end
+  end
+
+  def unlink_issue
+    link_id = permitted_params[:link_id]
+    issue = linear_processor_service.unlink_issue(link_id)
+
+    if issue[:error]
+      render json: { error: issue[:error] }, status: :unprocessable_entity
+    else
+      render json: issue[:data], status: :ok
+    end
+  end
+
+  def linked_issues
+    issues = linear_processor_service.linked_issues(conversation_link)
+
+    if issues[:error]
+      render json: { error: issues[:error] }, status: :unprocessable_entity
+    else
+      render json: issues[:data], status: :ok
+    end
+  end
+
+  def search_issue
+    render json: { error: 'Specify search string with parameter q' }, status: :unprocessable_entity if params[:q].blank? && return
+
+    term = params[:q]
+    issues = linear_processor_service.search_issue(term)
+    if issues[:error]
+      render json: { error: issues[:error] }, status: :unprocessable_entity
+    else
+      render json: issues[:data], status: :ok
+    end
+  end
+
+  private
+
+  def conversation_link
+    "#{ENV.fetch('FRONTEND_URL', nil)}/app/accounts/#{Current.account.id}/conversations/#{@conversation.display_id}"
+  end
+
+  def fetch_conversation
+    @conversation = Current.account.conversations.find_by!(display_id: permitted_params[:conversation_id])
+  end
+
+  def linear_processor_service
+    Integrations::Linear::ProcessorService.new(account: Current.account)
+  end
+
+  def permitted_params
+    params.permit(:team_id, :project_id, :conversation_id, :issue_id, :link_id, :title, :description, :assignee_id, :priority, label_ids: [])
+  end
+end

app/controllers/api/v1/accounts/microsoft/authorizations_controller.rb

@@ -12,8 +12,8 @@ class Api::V1::Accounts::Microsoft::AuthorizationsController < Api::V1::Accounts
       }
     )
     if redirect_url
-      email = email.downcase
-      ::Redis::Alfred.setex(email, Current.account.id, 5.minutes)
+      cache_key = "microsoft::#{email.downcase}"
+      ::Redis::Alfred.setex(cache_key, Current.account.id, 5.minutes)
       render json: { success: true, url: redirect_url }
     else
       render json: { success: false }, status: :unprocessable_entity

app/controllers/api/v2/accounts/reports_controller.rb

@@ -5,19 +5,17 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
   before_action :check_authorization
 
   def index
-    builder = V2::ReportBuilder.new(Current.account, report_params)
-    data = builder.build
+    builder = V2::Reports::Conversations::ReportBuilder.new(Current.account, report_params)
+    data = builder.timeseries
     render json: data
   end
 
   def summary
-    render json: summary_metrics
+    render json: build_summary(:summary)
   end
 
   def bot_summary
-    summary = V2::ReportBuilder.new(Current.account, current_summary_params).bot_summary
-    summary[:previous] = V2::ReportBuilder.new(Current.account, previous_summary_params).bot_summary
-    render json: summary
+    render json: build_summary(:bot_summary)
   end
 
   def agents
@@ -126,10 +124,11 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
     }
   end
 
-  def summary_metrics
-    summary = V2::ReportBuilder.new(Current.account, current_summary_params).summary
-    summary[:previous] = V2::ReportBuilder.new(Current.account, previous_summary_params).summary
-    summary
+  def build_summary(method)
+    builder = V2::Reports::Conversations::MetricBuilder
+    current_summary = builder.new(Current.account, current_summary_params).send(method)
+    previous_summary = builder.new(Current.account, previous_summary_params).send(method)
+    current_summary.merge(previous: previous_summary)
   end
 
   def conversation_metrics

app/controllers/concerns/google_concern.rb

@@ -0,0 +1,20 @@
+module GoogleConcern
+  extend ActiveSupport::Concern
+
+  def google_client
+    app_id = GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_ID', nil)
+    app_secret = GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_SECRET', nil)
+
+    ::OAuth2::Client.new(app_id, app_secret, {
+                           site: 'https://oauth2.googleapis.com',
+                           authorize_url: 'https://accounts.google.com/o/oauth2/auth',
+                           token_url: 'https://accounts.google.com/o/oauth2/token'
+                         })
+  end
+
+  private
+
+  def base_url
+    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
+  end
+end

app/controllers/concerns/microsoft_concern.rb

@@ -2,7 +2,10 @@ module MicrosoftConcern
   extend ActiveSupport::Concern
 
   def microsoft_client
-    ::OAuth2::Client.new(ENV.fetch('AZURE_APP_ID', nil), ENV.fetch('AZURE_APP_SECRET', nil),
+    app_id = GlobalConfigService.load('AZURE_APP_ID', nil)
+    app_secret = GlobalConfigService.load('AZURE_APP_SECRET', nil)
+
+    ::OAuth2::Client.new(app_id, app_secret,
                          {
                            site: 'https://login.microsoftonline.com',
                            authorize_url: 'https://login.microsoftonline.com/common/oauth2/v2.0/authorize',
@@ -12,10 +15,6 @@ module MicrosoftConcern
 
   private
 
-  def parsed_body
-    @parsed_body ||= Rack::Utils.parse_nested_query(@response.raw_response.body)
-  end
-
   def base_url
     ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
   end

app/controllers/dashboard_controller.rb

@@ -3,6 +3,7 @@ class DashboardController < ActionController::Base
 
   before_action :set_application_pack
   before_action :set_global_config
+  before_action :set_dashboard_scripts
   around_action :switch_locale
   before_action :ensure_installation_onboarding, only: [:index]
   before_action :render_hc_if_custom_domain, only: [:index]
@@ -35,6 +36,10 @@ class DashboardController < ActionController::Base
     ).merge(app_config)
   end
 
+  def set_dashboard_scripts
+    @dashboard_scripts = sensitive_path? ? nil : GlobalConfig.get_value('DASHBOARD_SCRIPTS')
+  end
+
   def ensure_installation_onboarding
     redirect_to '/installation/onboarding' if ::Redis::Alfred.get(::Redis::Alfred::CHATWOOT_INSTALLATION_ONBOARDING)
   end
@@ -58,7 +63,7 @@ class DashboardController < ActionController::Base
       FB_APP_ID: GlobalConfigService.load('FB_APP_ID', ''),
       FACEBOOK_API_VERSION: GlobalConfigService.load('FACEBOOK_API_VERSION', 'v17.0'),
       IS_ENTERPRISE: ChatwootApp.enterprise?,
-      AZURE_APP_ID: ENV.fetch('AZURE_APP_ID', ''),
+      AZURE_APP_ID: GlobalConfigService.load('AZURE_APP_ID', ''),
       GIT_SHA: GIT_HASH
     }
   end
@@ -70,4 +75,14 @@ class DashboardController < ActionController::Base
                           'application'
                         end
   end
+
+  def sensitive_path?
+    # dont load dashboard scripts on sensitive paths like password reset
+    sensitive_paths = [edit_user_password_path].freeze
+
+    # remove app prefix
+    current_path = request.path.gsub(%r{^/app}, '')
+
+    sensitive_paths.include?(current_path)
+  end
 end

app/controllers/google/callbacks_controller.rb

@@ -0,0 +1,18 @@
+class Google::CallbacksController < OauthCallbackController
+  include GoogleConcern
+
+  private
+
+  def provider_name
+    'google'
+  end
+
+  def imap_address
+    'imap.gmail.com'
+  end
+
+  def oauth_client
+    # from GoogleConcern
+    google_client
+  end
+end

app/controllers/microsoft/callbacks_controller.rb

@@ -1,77 +1,17 @@
-class Microsoft::CallbacksController < ApplicationController
+class Microsoft::CallbacksController < OauthCallbackController
   include MicrosoftConcern
 
-  def show
-    @response = microsoft_client.auth_code.get_token(
-      oauth_code,
-      redirect_uri: "#{base_url}/microsoft/callback"
-    )
-
-    inbox = find_or_create_inbox
-    ::Redis::Alfred.delete(users_data['email'].downcase)
-    redirect_to app_microsoft_inbox_agents_url(account_id: account.id, inbox_id: inbox.id)
-  rescue StandardError => e
-    ChatwootExceptionTracker.new(e).capture_exception
-    redirect_to '/'
-  end
-
   private
 
-  def oauth_code
-    params[:code]
+  def oauth_client
+    microsoft_client
   end
 
-  def users_data
-    decoded_token = JWT.decode parsed_body[:id_token], nil, false
-    decoded_token[0]
+  def provider_name
+    'microsoft'
   end
 
-  def parsed_body
-    @parsed_body ||= @response.response.parsed
-  end
-
-  def account_id
-    ::Redis::Alfred.get(users_data['email'].downcase)
-  end
-
-  def account
-    @account ||= Account.find(account_id)
-  end
-
-  def find_or_create_inbox
-    channel_email = Channel::Email.find_by(email: users_data['email'], account: account)
-    channel_email ||= create_microsoft_channel_with_inbox
-    update_microsoft_channel(channel_email)
-    channel_email.inbox
-  end
-
-  # Fallback name, for when name field is missing from users_data
-  def fallback_name
-    users_data['email'].split('@').first.parameterize.titleize
-  end
-
-  def create_microsoft_channel_with_inbox
-    ActiveRecord::Base.transaction do
-      channel_email = Channel::Email.create!(email: users_data['email'], account: account)
-      account.inboxes.create!(
-        account: account,
-        channel: channel_email,
-        name: users_data['name'] || fallback_name
-      )
-      channel_email
-    end
-  end
-
-  def update_microsoft_channel(channel_email)
-    channel_email.update!({
-                            imap_login: users_data['email'], imap_address: 'outlook.office365.com',
-                            imap_port: '993', imap_enabled: true,
-                            provider: 'microsoft',
-                            provider_config: {
-                              access_token: parsed_body['access_token'],
-                              refresh_token: parsed_body['refresh_token'],
-                              expires_on: (Time.current.utc + 1.hour).to_s
-                            }
-                          })
+  def imap_address
+    'outlook.office365.com'
   end
 end

app/controllers/microsoft_controller.rb

@@ -12,6 +12,6 @@ class MicrosoftController < ApplicationController
   end
 
   def microsoft_indentity
-    @identity_json = ENV.fetch('AZURE_APP_ID', nil)
+    @identity_json = GlobalConfigService.load('AZURE_APP_ID', nil)
   end
 end

app/controllers/oauth_callback_controller.rb

@@ -0,0 +1,108 @@
+class OauthCallbackController < ApplicationController
+  def show
+    @response = oauth_client.auth_code.get_token(
+      oauth_code,
+      redirect_uri: "#{base_url}/#{provider_name}/callback"
+    )
+
+    handle_response
+    ::Redis::Alfred.delete(cache_key)
+  rescue StandardError => e
+    ChatwootExceptionTracker.new(e).capture_exception
+    redirect_to '/'
+  end
+
+  private
+
+  def handle_response
+    inbox, already_exists = find_or_create_inbox
+
+    if already_exists
+      redirect_to app_email_inbox_settings_url(account_id: account.id, inbox_id: inbox.id)
+    else
+      redirect_to app_email_inbox_agents_url(account_id: account.id, inbox_id: inbox.id)
+    end
+  end
+
+  def find_or_create_inbox
+    channel_email = Channel::Email.find_by(email: users_data['email'], account: account)
+    # we need this value to know where to redirect on sucessful processing of the callback
+    channel_exists = channel_email.present?
+
+    channel_email ||= create_channel_with_inbox
+    update_channel(channel_email)
+
+    # reauthorize channel, this code path only triggers when microsoft auth is successful
+    # reauthorized will also update cache keys for the associated inbox
+    channel_email.reauthorized!
+
+    [channel_email.inbox, channel_exists]
+  end
+
+  def update_channel(channel_email)
+    channel_email.update!({
+                            imap_login: users_data['email'], imap_address: imap_address,
+                            imap_port: '993', imap_enabled: true,
+                            provider: provider_name,
+                            provider_config: {
+                              access_token: parsed_body['access_token'],
+                              refresh_token: parsed_body['refresh_token'],
+                              expires_on: (Time.current.utc + 1.hour).to_s
+                            }
+                          })
+  end
+
+  def provider_name
+    raise NotImplementedError
+  end
+
+  def oauth_client
+    raise NotImplementedError
+  end
+
+  def cache_key
+    "#{provider_name}::#{users_data['email'].downcase}"
+  end
+
+  def create_channel_with_inbox
+    ActiveRecord::Base.transaction do
+      channel_email = Channel::Email.create!(email: users_data['email'], account: account)
+      account.inboxes.create!(
+        account: account,
+        channel: channel_email,
+        name: users_data['name'] || fallback_name
+      )
+      channel_email
+    end
+  end
+
+  def users_data
+    decoded_token = JWT.decode parsed_body[:id_token], nil, false
+    decoded_token[0]
+  end
+
+  def account_id
+    ::Redis::Alfred.get(cache_key)
+  end
+
+  def account
+    @account ||= Account.find(account_id)
+  end
+
+  # Fallback name, for when name field is missing from users_data
+  def fallback_name
+    users_data['email'].split('@').first.parameterize.titleize
+  end
+
+  def oauth_code
+    params[:code]
+  end
+
+  def base_url
+    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
+  end
+
+  def parsed_body
+    @parsed_body ||= @response.response.parsed
+  end
+end

app/controllers/super_admin/app_configs_controller.rb

@@ -35,10 +35,12 @@ class SuperAdmin::AppConfigsController < SuperAdmin::ApplicationController
     @allowed_configs = case @config
                        when 'facebook'
                          %w[FB_APP_ID FB_VERIFY_TOKEN FB_APP_SECRET IG_VERIFY_TOKEN FACEBOOK_API_VERSION ENABLE_MESSENGER_CHANNEL_HUMAN_AGENT]
+                       when 'microsoft'
+                         %w[AZURE_APP_ID AZURE_APP_SECRET]
                        when 'email'
                          ['MAILER_INBOUND_EMAIL_DOMAIN']
                        else
-                         %w[ENABLE_ACCOUNT_SIGNUP]
+                         %w[ENABLE_ACCOUNT_SIGNUP FIREBASE_PROJECT_ID FIREBASE_CREDENTIALS]
                        end
   end
 end

app/dispatchers/async_dispatcher.rb

@@ -10,14 +10,15 @@ class AsyncDispatcher < BaseDispatcher
 
   def listeners
     [
+      AutomationRuleListener.instance,
       CampaignListener.instance,
       CsatSurveyListener.instance,
       HookListener.instance,
       InstallationWebhookListener.instance,
       NotificationListener.instance,
+      ParticipationListener.instance,
       ReportingEventListener.instance,
-      WebhookListener.instance,
-      AutomationRuleListener.instance
+      WebhookListener.instance
     ]
   end
 end

app/helpers/api/v2/accounts/reports_helper.rb

@@ -1,7 +1,7 @@
 module Api::V2::Accounts::ReportsHelper
   def generate_agents_report
     Current.account.users.map do |agent|
-      agent_report = generate_report({ type: :agent, id: agent.id })
+      agent_report = report_builder({ type: :agent, id: agent.id }).summary
       [agent.name] + generate_readable_report_metrics(agent_report)
     end
   end
@@ -15,7 +15,7 @@ module Api::V2::Accounts::ReportsHelper
 
   def generate_teams_report
     Current.account.teams.map do |team|
-      team_report = generate_report({ type: :team, id: team.id })
+      team_report = report_builder({ type: :team, id: team.id }).summary
       [team.name] + generate_readable_report_metrics(team_report)
     end
   end
@@ -27,7 +27,7 @@ module Api::V2::Accounts::ReportsHelper
     end
   end
 
-  def generate_report(report_params)
+  def report_builder(report_params)
     V2::ReportBuilder.new(
       Current.account,
       report_params.merge(
@@ -37,7 +37,11 @@ module Api::V2::Accounts::ReportsHelper
           business_hours: ActiveModel::Type::Boolean.new.cast(params[:business_hours])
         }
       )
-    ).short_summary
+    )
+  end
+
+  def generate_report(report_params)
+    report_builder(report_params).short_summary
   end
 
   private
@@ -46,7 +50,9 @@ module Api::V2::Accounts::ReportsHelper
     [
       report_metric[:conversations_count],
       Reports::TimeFormatPresenter.new(report_metric[:avg_first_response_time]).format,
-      Reports::TimeFormatPresenter.new(report_metric[:avg_resolution_time]).format
+      Reports::TimeFormatPresenter.new(report_metric[:avg_resolution_time]).format,
+      Reports::TimeFormatPresenter.new(report_metric[:reply_time]).format,
+      report_metric[:resolutions_count]
     ]
   end
 end

app/helpers/timezone_helper.rb

@@ -0,0 +1,19 @@
+module TimezoneHelper
+  # ActiveSupport TimeZone is not aware of the current time, so ActiveSupport::Timezone[offset]
+  # would return the timezone without considering day light savings. To get the correct timezone,
+  # this method uses zone.now.utc_offset for comparison as referenced in the issues below
+  #
+  # https://github.com/rails/rails/pull/22243
+  # https://github.com/rails/rails/issues/21501
+  # https://github.com/rails/rails/issues/7297
+  def timezone_name_from_offset(offset)
+    return 'UTC' if offset.blank?
+
+    offset_in_seconds = offset.to_f * 3600
+    matching_zone = ActiveSupport::TimeZone.all.find do |zone|
+      zone.now.utc_offset == offset_in_seconds
+    end
+
+    return matching_zone.name if matching_zone
+  end
+end

app/javascript/dashboard/App.Vue.spec.js

@@ -1,11 +0,0 @@
-import App from './App';
-import '../../test-matchers';
-
-describe(`App component`, () => {
-  it(`should be a component`, () => {
-    // Arrange
-    // Act
-    expect(App).toBeVueComponent('App');
-    // Assert
-  });
-});

app/javascript/dashboard/App.vue

@@ -1,32 +1,6 @@
-<template>
-  <div
-    v-if="!authUIFlags.isFetching && !accountUIFlags.isFetchingItem"
-    id="app"
-    class="flex-grow-0 w-full h-full min-h-0 app-wrapper"
-    :class="{ 'app-rtl--wrapper': isRTLView }"
-    :dir="isRTLView ? 'rtl' : 'ltr'"
-  >
-    <update-banner :latest-chatwoot-version="latestChatwootVersion" />
-    <template v-if="currentAccountId">
-      <pending-email-verification-banner v-if="hideOnOnboardingView" />
-      <payment-pending-banner v-if="hideOnOnboardingView" />
-      <upgrade-banner />
-    </template>
-    <transition name="fade" mode="out-in">
-      <router-view />
-    </transition>
-    <add-account-modal
-      :show="showAddAccountModal"
-      :has-accounts="hasAccounts"
-    />
-    <woot-snackbar-box />
-    <network-notification />
-  </div>
-  <loading-state v-else />
-</template>
-
 <script>
 import { mapGetters } from 'vuex';
+import router from '../dashboard/routes';
 import AddAccountModal from '../dashboard/components/layout/sidebarComponents/AddAccountModal.vue';
 import LoadingState from './components/widgets/LoadingState.vue';
 import NetworkNotification from './components/NetworkNotification.vue';
@@ -43,6 +17,7 @@ import {
   registerSubscription,
   verifyServiceWorkerExistence,
 } from './helper/pushHelper';
+import ReconnectService from 'dashboard/helper/ReconnectService';
 
 export default {
   name: 'App',
@@ -64,6 +39,7 @@ export default {
     return {
       showAddAccountModal: false,
       latestChatwootVersion: null,
+      reconnectService: null,
     };
   },
 
@@ -71,7 +47,6 @@ export default {
     ...mapGetters({
       getAccount: 'accounts/getAccount',
       currentUser: 'getCurrentUser',
-      globalConfig: 'globalConfig/get',
       authUIFlags: 'getAuthUIFlags',
       accountUIFlags: 'accounts/getUIFlags',
       currentAccountId: 'getCurrentAccountId',
@@ -102,6 +77,11 @@ export default {
     this.listenToThemeChanges();
     this.setLocale(window.chatwootConfig.selectedLocale);
   },
+  beforeDestroy() {
+    if (this.reconnectService) {
+      this.reconnectService.disconnect();
+    }
+  },
   methods: {
     initializeColorTheme() {
       setColorTheme(window.matchMedia('(prefers-color-scheme: dark)').matches);
@@ -125,6 +105,7 @@ export default {
       this.updateRTLDirectionView(locale);
       this.latestChatwootVersion = latestChatwootVersion;
       vueActionCable.init(pubsubToken);
+      this.reconnectService = new ReconnectService(this.$store, router);
 
       verifyServiceWorkerExistence(registration =>
         registration.pushManager.getSubscription().then(subscription => {
@@ -138,6 +119,30 @@ export default {
 };
 </script>
 
+<template>
+  <div
+    v-if="!authUIFlags.isFetching && !accountUIFlags.isFetchingItem"
+    id="app"
+    class="flex-grow-0 w-full h-full min-h-0 app-wrapper"
+    :class="{ 'app-rtl--wrapper': isRTLView }"
+    :dir="isRTLView ? 'rtl' : 'ltr'"
+  >
+    <UpdateBanner :latest-chatwoot-version="latestChatwootVersion" />
+    <template v-if="currentAccountId">
+      <PendingEmailVerificationBanner v-if="hideOnOnboardingView" />
+      <PaymentPendingBanner v-if="hideOnOnboardingView" />
+      <UpgradeBanner />
+    </template>
+    <transition name="fade" mode="out-in">
+      <router-view />
+    </transition>
+    <AddAccountModal :show="showAddAccountModal" :has-accounts="hasAccounts" />
+    <WootSnackbarBox />
+    <NetworkNotification />
+  </div>
+  <LoadingState v-else />
+</template>
+
 <style lang="scss">
 @import './assets/scss/app';
 </style>

app/javascript/dashboard/api/account.js

@@ -9,6 +9,13 @@ class AccountAPI extends ApiClient {
   createAccount(data) {
     return axios.post(`${this.apiVersion}/accounts`, data);
   }
+
+  async getCacheKeys() {
+    const response = await axios.get(
+      `/api/v1/accounts/${this.accountIdFromRoute}/cache_keys`
+    );
+    return response.data.cache_keys;
+  }
 }
 
 export default new AccountAPI();

app/javascript/dashboard/api/channel/googleClient.js

@@ -0,0 +1,14 @@
+/* global axios */
+import ApiClient from '../ApiClient';
+
+class MicrosoftClient extends ApiClient {
+  constructor() {
+    super('google', { accountScoped: true });
+  }
+
+  generateAuthorization(payload) {
+    return axios.post(`${this.url}/authorization`, payload);
+  }
+}
+
+export default new MicrosoftClient();

app/javascript/dashboard/api/contacts.js

@@ -77,8 +77,8 @@ class ContactAPI extends ApiClient {
     return axios.delete(`${this.url}/${contactId}/avatar`);
   }
 
-  exportContacts() {
-    return axios.get(`${this.url}/export`);
+  exportContacts(queryPayload) {
+    return axios.post(`${this.url}/export`, queryPayload);
   }
 }
 

app/javascript/dashboard/api/enterprise/specs/account.spec.js

@@ -15,10 +15,10 @@ describe('#enterpriseAccountAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/inbox/conversation.js

@@ -15,6 +15,7 @@ class ConversationApi extends ApiClient {
     teamId,
     conversationType,
     sortBy,
+    updatedWithin,
   }) {
     return axios.get(this.url, {
       params: {
@@ -26,6 +27,7 @@ class ConversationApi extends ApiClient {
         labels,
         conversation_type: conversationType,
         sort_by: sortBy,
+        updated_within: updatedWithin,
       },
     });
   }

app/javascript/dashboard/api/integrations.js

@@ -32,6 +32,10 @@ class IntegrationsAPI extends ApiClient {
   deleteHook(hookId) {
     return axios.delete(`${this.baseUrl()}/integrations/hooks/${hookId}`);
   }
+
+  fetchCaptainURL() {
+    return axios.get(`${this.baseUrl()}/integrations/captain/sso_url`);
+  }
 }
 
 export default new IntegrationsAPI();

app/javascript/dashboard/api/integrations/linear.js

@@ -0,0 +1,47 @@
+/* global axios */
+
+import ApiClient from '../ApiClient';
+
+class LinearAPI extends ApiClient {
+  constructor() {
+    super('integrations/linear', { accountScoped: true });
+  }
+
+  getTeams() {
+    return axios.get(`${this.url}/teams`);
+  }
+
+  getTeamEntities(teamId) {
+    return axios.get(`${this.url}/team_entities?team_id=${teamId}`);
+  }
+
+  createIssue(data) {
+    return axios.post(`${this.url}/create_issue`, data);
+  }
+
+  link_issue(conversationId, issueId, title) {
+    return axios.post(`${this.url}/link_issue`, {
+      issue_id: issueId,
+      conversation_id: conversationId,
+      title: title,
+    });
+  }
+
+  getLinkedIssue(conversationId) {
+    return axios.get(
+      `${this.url}/linked_issues?conversation_id=${conversationId}`
+    );
+  }
+
+  unlinkIssue(linkId) {
+    return axios.post(`${this.url}/unlink_issue`, {
+      link_id: linkId,
+    });
+  }
+
+  searchIssues(query) {
+    return axios.get(`${this.url}/search_issue?q=${query}`);
+  }
+}
+
+export default new LinearAPI();

app/javascript/dashboard/api/specs/account.spec.js

@@ -15,10 +15,10 @@ describe('#accountAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/accountActions.spec.js

@@ -10,10 +10,10 @@ describe('#ContactsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/agents.spec.js

@@ -14,7 +14,7 @@ describe('#AgentAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/article.spec.js

@@ -14,10 +14,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -44,10 +44,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -71,10 +71,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -98,10 +98,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -129,10 +129,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/assignableAgents.spec.js

@@ -4,10 +4,10 @@ describe('#AssignableAgentsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/channel/fbChannel.spec.js

@@ -13,10 +13,10 @@ describe('#FBChannel', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/contacts.spec.js

@@ -17,10 +17,10 @@ describe('#ContactsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/conversations.spec.js

@@ -16,10 +16,10 @@ describe('#ConversationApi', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/csatReports.spec.js

@@ -11,10 +11,10 @@ describe('#Reports API', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/inbox/conversation.spec.js

@@ -24,10 +24,10 @@ describe('#ConversationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -46,6 +46,7 @@ describe('#ConversationAPI', () => {
         page: 1,
         labels: [],
         teamId: 1,
+        updatedWithin: 20,
       });
       expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/conversations', {
         params: {
@@ -55,6 +56,7 @@ describe('#ConversationAPI', () => {
           assignee_type: 'me',
           page: 1,
           labels: [],
+          updated_within: 20,
         },
       });
     });

app/javascript/dashboard/api/specs/inbox/message.spec.js

@@ -15,10 +15,10 @@ describe('#ConversationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/inboxes.spec.js

@@ -17,10 +17,10 @@ describe('#InboxesAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/integrations.spec.js

@@ -18,10 +18,10 @@ describe('#integrationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/integrations/dyte.spec.js

@@ -11,10 +11,10 @@ describe('#accountAPI', () => {
   describe('createAMeeting', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -39,10 +39,10 @@ describe('#accountAPI', () => {
   describe('addParticipantToMeeting', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/integrations/linear.spec.js

@@ -0,0 +1,202 @@
+import LinearAPIClient from '../../integrations/linear';
+import ApiClient from '../../ApiClient';
+
+describe('#linearAPI', () => {
+  it('creates correct instance', () => {
+    expect(LinearAPIClient).toBeInstanceOf(ApiClient);
+    expect(LinearAPIClient).toHaveProperty('getTeams');
+    expect(LinearAPIClient).toHaveProperty('getTeamEntities');
+    expect(LinearAPIClient).toHaveProperty('createIssue');
+    expect(LinearAPIClient).toHaveProperty('link_issue');
+    expect(LinearAPIClient).toHaveProperty('getLinkedIssue');
+    expect(LinearAPIClient).toHaveProperty('unlinkIssue');
+    expect(LinearAPIClient).toHaveProperty('searchIssues');
+  });
+
+  describe('getTeams', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.getTeams();
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/teams'
+      );
+    });
+  });
+
+  describe('getTeamEntities', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.getTeamEntities(1);
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/team_entities?team_id=1'
+      );
+    });
+  });
+
+  describe('createIssue', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      const issueData = {
+        title: 'New Issue',
+        description: 'Issue description',
+      };
+      LinearAPIClient.createIssue(issueData);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/create_issue',
+        issueData
+      );
+    });
+  });
+
+  describe('link_issue', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.link_issue(1, 2);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/link_issue',
+        {
+          issue_id: 2,
+          conversation_id: 1,
+        }
+      );
+    });
+  });
+
+  describe('getLinkedIssue', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.getLinkedIssue(1);
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/linked_issues?conversation_id=1'
+      );
+    });
+  });
+
+  describe('unlinkIssue', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.unlinkIssue(1);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/unlink_issue',
+        {
+          link_id: 1,
+        }
+      );
+    });
+  });
+
+  describe('searchIssues', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.searchIssues('query');
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/search_issue?q=query'
+      );
+    });
+  });
+});

app/javascript/dashboard/api/specs/notifications.spec.js

@@ -13,10 +13,10 @@ describe('#NotificationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/reports.spec.js

@@ -20,10 +20,10 @@ describe('#Reports API', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/slaReports.spec.js

@@ -12,10 +12,10 @@ describe('#SLAReports API', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/teams.spec.js

@@ -16,10 +16,10 @@ describe('#TeamsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/assets/scss/_woot.scss

@@ -3,6 +3,9 @@
 @import 'tailwindcss/utilities';
 
 @import 'shared/assets/fonts/plus-jakarta';
+@import 'shared/assets/fonts/InterDisplay/inter-display';
+@import 'shared/assets/fonts/inter';
+
 @import 'shared/assets/stylesheets/animations';
 @import 'shared/assets/stylesheets/colors';
 @import 'shared/assets/stylesheets/spacing';
@@ -42,6 +45,7 @@
 }
 
 @layer base {
+
   // scss-lint:disable PropertySortOrder
   :root {
     --color-amber-25: 254 253 251;
@@ -213,6 +217,7 @@
     --color-orange-800: 204 78 0;
     --color-orange-900: 88 45 29;
   }
+
   // scss-lint:disable QualifyingElement
   body.dark {
     --color-amber-25: 31 19 0;

app/javascript/dashboard/assets/scss/widgets/_base.scss

@@ -12,7 +12,6 @@ h6 {
 
 p {
   text-rendering: optimizeLegibility;
-  word-spacing: 0.12em;
 
   @apply mb-2 leading-[1.65] text-sm;
 

app/javascript/dashboard/assets/scss/widgets/_woot-tables.scss

@@ -1,6 +1,10 @@
 table {
   @apply border-spacing-0 text-sm w-full;
 
+
+}
+
+.woot-table {
   thead {
     th {
       @apply font-semibold tracking-[1px] text-left px-2.5 uppercase text-slate-900 dark:text-slate-200;
@@ -16,9 +20,7 @@ table {
       @apply p-2.5 text-slate-700 dark:text-slate-100;
     }
   }
-}
 
-.woot-table {
   tr {
     .show-if-hover {
       transition: opacity 0.2s $swift-ease-out-function;

app/javascript/dashboard/components/Accordion/AccordionItem.vue

@@ -1,35 +1,3 @@
-<template>
-  <div class="-mt-px text-sm">
-    <button
-      class="flex items-center select-none w-full rounded-none bg-slate-50 dark:bg-slate-800 border border-l-0 border-r-0 border-solid m-0 border-slate-100 dark:border-slate-700/50 cursor-grab justify-between py-2 px-4 drag-handle"
-      @click="$emit('click')"
-    >
-      <div class="flex justify-between mb-0.5">
-        <emoji-or-icon class="inline-block w-5" :icon="icon" :emoji="emoji" />
-        <h5
-          class="text-slate-800 text-sm dark:text-slate-100 mb-0 py-0 pr-2 pl-0"
-        >
-          {{ title }}
-        </h5>
-      </div>
-      <div class="flex flex-row">
-        <slot name="button" />
-        <div class="flex justify-end w-3 text-woot-500">
-          <fluent-icon v-if="isOpen" size="24" icon="subtract" type="solid" />
-          <fluent-icon v-else size="24" icon="add" type="solid" />
-        </div>
-      </div>
-    </button>
-    <div
-      v-if="isOpen"
-      class="bg-white dark:bg-slate-900"
-      :class="compact ? 'p-0' : 'p-4'"
-    >
-      <slot />
-    </div>
-  </div>
-</template>
-
 <script>
 import EmojiOrIcon from 'shared/components/EmojiOrIcon.vue';
 
@@ -61,3 +29,35 @@ export default {
   },
 };
 </script>
+
+<template>
+  <div class="-mt-px text-sm">
+    <button
+      class="flex items-center select-none w-full rounded-none bg-slate-50 dark:bg-slate-800 border border-l-0 border-r-0 border-solid m-0 border-slate-100 dark:border-slate-700/50 cursor-grab justify-between py-2 px-4 drag-handle"
+      @click="$emit('click')"
+    >
+      <div class="flex justify-between mb-0.5">
+        <EmojiOrIcon class="inline-block w-5" :icon="icon" :emoji="emoji" />
+        <h5
+          class="text-slate-800 text-sm dark:text-slate-100 mb-0 py-0 pr-2 pl-0"
+        >
+          {{ title }}
+        </h5>
+      </div>
+      <div class="flex flex-row">
+        <slot name="button" />
+        <div class="flex justify-end w-3 text-woot-500">
+          <fluent-icon v-if="isOpen" size="24" icon="subtract" type="solid" />
+          <fluent-icon v-else size="24" icon="add" type="solid" />
+        </div>
+      </div>
+    </button>
+    <div
+      v-if="isOpen"
+      class="bg-white dark:bg-slate-900"
+      :class="compact ? 'p-0' : 'p-4'"
+    >
+      <slot />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components/ChannelSelector.vue

@@ -1,17 +1,3 @@
-<template>
-  <button
-    class="sm:w-[50%] md:w-1/3 lg:w-1/4 bg-white dark:bg-slate-900 cursor-pointer flex flex-col transition-all duration-200 ease-in -m-px py-4 px-0 items-center border border-solid border-slate-25 dark:border-slate-800 hover:border-woot-500 dark:hover:border-woot-500 hover:shadow-md hover:z-50 disabled:opacity-60"
-    @click="$emit('click')"
-  >
-    <img :src="src" :alt="title" class="w-[50%] my-4 mx-auto" />
-    <h3
-      class="text-slate-800 dark:text-slate-100 text-base text-center capitalize"
-    >
-      {{ title }}
-    </h3>
-  </button>
-</template>
-
 <script>
 export default {
   props: {
@@ -27,6 +13,20 @@ export default {
 };
 </script>
 
+<template>
+  <button
+    class="bg-white dark:bg-slate-900 cursor-pointer flex flex-col justify-end transition-all duration-200 ease-in -m-px py-4 px-0 items-center border border-solid border-slate-25 dark:border-slate-800 hover:border-woot-500 dark:hover:border-woot-500 hover:shadow-md hover:z-50 disabled:opacity-60"
+    @click="$emit('click')"
+  >
+    <img :src="src" :alt="title" class="w-1/2 my-4 mx-auto" />
+    <h3
+      class="text-slate-800 dark:text-slate-100 text-base text-center capitalize"
+    >
+      {{ title }}
+    </h3>
+  </button>
+</template>
+
 <style scoped lang="scss">
 .inactive {
   img {

app/javascript/dashboard/components/ChatList.vue

@@ -1,191 +1,15 @@
-<template>
-  <div
-    class="flex flex-col flex-shrink-0 overflow-hidden border-r conversations-list-wrap rtl:border-r-0 rtl:border-l border-slate-50 dark:border-slate-800/50"
-    :class="[
-      { hidden: !showConversationList },
-      isOnExpandedLayout ? 'basis-full' : 'flex-basis-clamp',
-    ]"
-  >
-    <slot />
-    <div
-      class="flex items-center justify-between px-4 py-0"
-      :class="{
-        'pb-3 border-b border-slate-75 dark:border-slate-700':
-          hasAppliedFiltersOrActiveFolders,
-      }"
-    >
-      <div class="flex max-w-[85%] justify-center items-center">
-        <h1
-          class="text-xl font-medium break-words truncate text-black-900 dark:text-slate-100"
-          :title="pageTitle"
-        >
-          {{ pageTitle }}
-        </h1>
-        <span
-          v-if="!hasAppliedFiltersOrActiveFolders"
-          class="p-1 my-0.5 mx-1 rounded-md capitalize bg-slate-50 dark:bg-slate-800 text-xxs text-slate-600 dark:text-slate-300"
-        >
-          {{ $t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`) }}
-        </span>
-      </div>
-      <div class="flex items-center gap-1">
-        <div v-if="hasAppliedFilters && !hasActiveFolders">
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.ADD.SAVE_BUTTON')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="secondary"
-            icon="save"
-            @click="onClickOpenAddFoldersModal"
-          />
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CLEAR_BUTTON_LABEL')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="alert"
-            icon="dismiss-circle"
-            @click="resetAndFetchData"
-          />
-        </div>
-        <div v-if="hasActiveFolders">
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.EDIT.EDIT_BUTTON')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="secondary"
-            icon="edit"
-            @click="onToggleAdvanceFiltersModal"
-          />
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.DELETE.DELETE_BUTTON')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="alert"
-            icon="delete"
-            @click="onClickOpenDeleteFoldersModal"
-          />
-        </div>
-        <woot-button
-          v-else
-          v-tooltip.right="$t('FILTER.TOOLTIP_LABEL')"
-          variant="smooth"
-          color-scheme="secondary"
-          icon="filter"
-          size="tiny"
-          @click="onToggleAdvanceFiltersModal"
-        />
-        <conversation-basic-filter
-          v-if="!hasAppliedFiltersOrActiveFolders"
-          @changeFilter="onBasicFilterChange"
-        />
-      </div>
-    </div>
-
-    <add-custom-views
-      v-if="showAddFoldersModal"
-      :custom-views-query="foldersQuery"
-      :open-last-saved-item="openLastSavedItemInFolder"
-      @close="onCloseAddFoldersModal"
-    />
-
-    <delete-custom-views
-      v-if="showDeleteFoldersModal"
-      :show-delete-popup.sync="showDeleteFoldersModal"
-      :active-custom-view="activeFolder"
-      :custom-views-id="foldersId"
-      :open-last-item-after-delete="openLastItemAfterDeleteInFolder"
-      @close="onCloseDeleteFoldersModal"
-    />
-
-    <chat-type-tabs
-      v-if="!hasAppliedFiltersOrActiveFolders"
-      :items="assigneeTabItems"
-      :active-tab="activeAssigneeTab"
-      class="tab--chat-type"
-      @chatTabChange="updateAssigneeTab"
-    />
-
-    <p
-      v-if="!chatListLoading && !conversationList.length"
-      class="flex items-center justify-center p-4 overflow-auto"
-    >
-      {{ $t('CHAT_LIST.LIST.404') }}
-    </p>
-    <conversation-bulk-actions
-      v-if="selectedConversations.length"
-      :conversations="selectedConversations"
-      :all-conversations-selected="allConversationsSelected"
-      :selected-inboxes="uniqueInboxes"
-      :show-open-action="allSelectedConversationsStatus('open')"
-      :show-resolved-action="allSelectedConversationsStatus('resolved')"
-      :show-snoozed-action="allSelectedConversationsStatus('snoozed')"
-      @select-all-conversations="selectAllConversations"
-      @assign-agent="onAssignAgent"
-      @update-conversations="onUpdateConversations"
-      @assign-labels="onAssignLabels"
-      @assign-team="onAssignTeamsForBulk"
-    />
-    <div
-      ref="conversationList"
-      class="flex-1 conversations-list"
-      :class="{ 'overflow-hidden': isContextMenuOpen }"
-    >
-      <virtual-list
-        ref="conversationVirtualList"
-        :data-key="'id'"
-        :data-sources="conversationList"
-        :data-component="itemComponent"
-        :extra-props="virtualListExtraProps"
-        class="w-full h-full overflow-auto"
-        footer-tag="div"
-      >
-        <template #footer>
-          <div v-if="chatListLoading" class="text-center">
-            <span class="mt-4 mb-4 spinner" />
-          </div>
-          <p
-            v-if="showEndOfListMessage"
-            class="p-4 text-center text-slate-400 dark:text-slate-300"
-          >
-            {{ $t('CHAT_LIST.EOF') }}
-          </p>
-          <intersection-observer
-            v-if="!showEndOfListMessage && !chatListLoading"
-            :options="infiniteLoaderOptions"
-            @observed="loadMoreConversations"
-          />
-        </template>
-      </virtual-list>
-    </div>
-    <woot-modal
-      :show.sync="showAdvancedFilters"
-      :on-close="closeAdvanceFiltersModal"
-      size="medium"
-    >
-      <conversation-advanced-filter
-        v-if="showAdvancedFilters"
-        :initial-filter-types="advancedFilterTypes"
-        :initial-applied-filters="appliedFilter"
-        :active-folder-name="activeFolderName"
-        :on-close="closeAdvanceFiltersModal"
-        :is-folder-view="hasActiveFolders"
-        @applyFilter="onApplyFilter"
-        @updateFolder="onUpdateSavedFilter"
-      />
-    </woot-modal>
-  </div>
-</template>
-
 <script>
+import { ref } from 'vue';
 import { mapGetters } from 'vuex';
+import { useUISettings } from 'dashboard/composables/useUISettings';
+import { useAlert } from 'dashboard/composables';
+import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
 import VirtualList from 'vue-virtual-scroll-list';
 
+import ChatListHeader from './ChatListHeader.vue';
 import ConversationAdvancedFilter from './widgets/conversation/ConversationAdvancedFilter.vue';
-import ConversationBasicFilter from './widgets/conversation/ConversationBasicFilter.vue';
 import ChatTypeTabs from './widgets/ChatTypeTabs.vue';
 import ConversationItem from './ConversationItem.vue';
-import timeMixin from '../mixins/time';
-import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import conversationMixin from '../mixins/conversations';
 import wootConstants from 'dashboard/constants/globals';
 import advancedFilterTypes from './widgets/conversation/advancedFilterItems';
@@ -193,9 +17,7 @@ import filterQueryGenerator from '../helper/filterQueryGenerator.js';
 import AddCustomViews from 'dashboard/routes/dashboard/customviews/AddCustomViews.vue';
 import DeleteCustomViews from 'dashboard/routes/dashboard/customviews/DeleteCustomViews.vue';
 import ConversationBulkActions from './widgets/conversation/conversationBulkActions/Index.vue';
-import alertMixin from 'shared/mixins/alertMixin';
 import filterMixin from 'shared/mixins/filterMixin';
-import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages';
 import countries from 'shared/constants/countries';
 import { generateValuesForEditCustomViews } from 'dashboard/helper/customViewsHelper';
@@ -209,6 +31,7 @@ import IntersectionObserver from './IntersectionObserver.vue';
 
 export default {
   components: {
+    ChatListHeader,
     AddCustomViews,
     ChatTypeTabs,
     // eslint-disable-next-line vue/no-unused-components
@@ -216,18 +39,10 @@ export default {
     ConversationAdvancedFilter,
     DeleteCustomViews,
     ConversationBulkActions,
-    ConversationBasicFilter,
     IntersectionObserver,
     VirtualList,
   },
-  mixins: [
-    timeMixin,
-    conversationMixin,
-    keyboardEventListenerMixins,
-    alertMixin,
-    filterMixin,
-    uiSettingsMixin,
-  ],
+  mixins: [conversationMixin, filterMixin],
   provide() {
     return {
       // Actions to be performed on virtual list item and context menu.
@@ -272,6 +87,68 @@ export default {
       type: Boolean,
     },
   },
+  setup() {
+    const { uiSettings } = useUISettings();
+
+    const conversationListRef = ref(null);
+
+    const getKeyboardListenerParams = () => {
+      const allConversations = conversationListRef.value.querySelectorAll(
+        'div.conversations-list div.conversation'
+      );
+      const activeConversation = conversationListRef.value.querySelector(
+        'div.conversations-list div.conversation.active'
+      );
+      const activeConversationIndex = [...allConversations].indexOf(
+        activeConversation
+      );
+      const lastConversationIndex = allConversations.length - 1;
+      return {
+        allConversations,
+        activeConversation,
+        activeConversationIndex,
+        lastConversationIndex,
+      };
+    };
+    const handlePreviousConversation = () => {
+      const { allConversations, activeConversationIndex } =
+        getKeyboardListenerParams();
+      if (activeConversationIndex === -1) {
+        allConversations[0].click();
+      }
+      if (activeConversationIndex >= 1) {
+        allConversations[activeConversationIndex - 1].click();
+      }
+    };
+    const handleNextConversation = () => {
+      const {
+        allConversations,
+        activeConversationIndex,
+        lastConversationIndex,
+      } = getKeyboardListenerParams();
+      if (activeConversationIndex === -1) {
+        allConversations[lastConversationIndex].click();
+      } else if (activeConversationIndex < lastConversationIndex) {
+        allConversations[activeConversationIndex + 1].click();
+      }
+    };
+    const keyboardEvents = {
+      'Alt+KeyJ': {
+        action: () => handlePreviousConversation(),
+        allowOnFocusedInput: true,
+      },
+      'Alt+KeyK': {
+        action: () => handleNextConversation(),
+        allowOnFocusedInput: true,
+      },
+    };
+    useKeyboardEvents(keyboardEvents, conversationListRef);
+
+    return {
+      uiSettings,
+      conversationListRef,
+    };
+  },
   data() {
     return {
       activeAssigneeTab: wootConstants.ASSIGNEE_TYPE.ME,
@@ -288,12 +165,11 @@ export default {
       foldersQuery: {},
       showAddFoldersModal: false,
       showDeleteFoldersModal: false,
-      selectedConversations: [],
       selectedInboxes: [],
       isContextMenuOpen: false,
       appliedFilter: [],
       infiniteLoaderOptions: {
-        root: this.$refs.conversationList,
+        root: this.$refs.conversationListRef,
         rootMargin: '100px 0px 100px 0px',
       },
 
@@ -311,41 +187,32 @@ export default {
   },
   computed: {
     ...mapGetters({
-      currentChat: 'getSelectedChat',
       currentUser: 'getCurrentUser',
       chatLists: 'getAllConversations',
       mineChatsList: 'getMineChats',
       allChatList: 'getAllStatusChats',
       unAssignedChatsList: 'getUnAssignedChats',
       chatListLoading: 'getChatListLoadingStatus',
-      currentUserID: 'getCurrentUserID',
       activeInbox: 'getSelectedInbox',
       conversationStats: 'conversationStats/getStats',
       appliedFilters: 'getAppliedConversationFilters',
       folders: 'customViews/getCustomViews',
-      inboxes: 'inboxes/getInboxes',
       agentList: 'agents/getAgents',
       teamsList: 'teams/getTeams',
       inboxesList: 'inboxes/getInboxes',
       campaigns: 'campaigns/getAllCampaigns',
       labels: 'labels/getLabels',
+      selectedConversations: 'bulkActions/getSelectedConversationIds',
     }),
     hasAppliedFilters() {
       return this.appliedFilters.length !== 0;
     },
     hasActiveFolders() {
-      return this.activeFolder && this.foldersId !== 0;
+      return Boolean(this.activeFolder && this.foldersId !== 0);
     },
     hasAppliedFiltersOrActiveFolders() {
       return this.hasAppliedFilters || this.hasActiveFolders;
     },
-    savedFoldersValue() {
-      if (this.hasActiveFolders) {
-        const payload = this.activeFolder.query;
-        this.fetchSavedFilteredConversations(payload);
-      }
-      return {};
-    },
     showEndOfListMessage() {
       return (
         this.conversationList.length &&
@@ -421,7 +288,6 @@ export default {
         labels: this.label ? [this.label] : undefined,
         teamId: this.teamId || undefined,
         conversationType: this.conversationType || undefined,
-        folders: this.hasActiveFolders ? this.savedFoldersValue : undefined,
       };
     },
     conversationListPagination() {
@@ -534,7 +400,13 @@ export default {
       this.resetAndFetchData();
       this.updateVirtualListProps('conversationType', this.conversationType);
     },
-    activeFolder() {
+    activeFolder(newVal, oldVal) {
+      if (newVal !== oldVal) {
+        this.$store.dispatch(
+          'customViews/setActiveConversationFolder',
+          newVal || null
+        );
+      }
       this.resetAndFetchData();
       this.updateVirtualListProps('foldersId', this.foldersId);
     },
@@ -544,8 +416,14 @@ export default {
     showAssigneeInConversationCard(newVal) {
       this.updateVirtualListProps('showAssignee', newVal);
     },
+    conversationFilters(newVal, oldVal) {
+      if (newVal !== oldVal) {
+        this.$store.dispatch('updateChatListFilters', newVal);
+      }
+    },
   },
   mounted() {
+    this.$store.dispatch('setChatListFilters', this.conversationFilters);
     this.setFiltersFromUISettings();
     this.$store.dispatch('setChatStatusFilter', this.activeStatus);
     this.$store.dispatch('setChatSortFilter', this.activeSortBy);
@@ -555,7 +433,7 @@ export default {
       this.$store.dispatch('campaigns/get');
     }
 
-    bus.$on('fetch_conversation_stats', () => {
+    this.$emitter.on('fetch_conversation_stats', () => {
       this.$store.dispatch('conversationStats/get', this.conversationFilters);
     });
   },
@@ -668,58 +546,6 @@ export default {
         }))
       );
     },
-    getKeyboardListenerParams() {
-      const allConversations = this.$refs.conversationList.querySelectorAll(
-        'div.conversations-list div.conversation'
-      );
-      const activeConversation = this.$refs.conversationList.querySelector(
-        'div.conversations-list div.conversation.active'
-      );
-      const activeConversationIndex = [...allConversations].indexOf(
-        activeConversation
-      );
-      const lastConversationIndex = allConversations.length - 1;
-      return {
-        allConversations,
-        activeConversation,
-        activeConversationIndex,
-        lastConversationIndex,
-      };
-    },
-    handlePreviousConversation() {
-      const { allConversations, activeConversationIndex } =
-        this.getKeyboardListenerParams();
-      if (activeConversationIndex === -1) {
-        allConversations[0].click();
-      }
-      if (activeConversationIndex >= 1) {
-        allConversations[activeConversationIndex - 1].click();
-      }
-    },
-    handleNextConversation() {
-      const {
-        allConversations,
-        activeConversationIndex,
-        lastConversationIndex,
-      } = this.getKeyboardListenerParams();
-      if (activeConversationIndex === -1) {
-        allConversations[lastConversationIndex].click();
-      } else if (activeConversationIndex < lastConversationIndex) {
-        allConversations[activeConversationIndex + 1].click();
-      }
-    },
-    getKeyboardEvents() {
-      return {
-        'Alt+KeyJ': {
-          action: () => this.handlePreviousConversation(),
-          allowOnFocusedInput: true,
-        },
-        'Alt+KeyK': {
-          action: () => this.handleNextConversation(),
-          allowOnFocusedInput: true,
-        },
-      };
-    },
     resetAndFetchData() {
       this.appliedFilter = [];
       this.resetBulkActions();
@@ -736,8 +562,9 @@ export default {
       this.fetchConversations();
     },
     fetchConversations() {
+      this.$store.dispatch('updateChatListFilters', this.conversationFilters);
       this.$store
-        .dispatch('fetchAllConversations', this.conversationFilters)
+        .dispatch('fetchAllConversations')
         .then(this.emitConversationLoaded);
     },
     loadMoreConversations() {
@@ -777,7 +604,7 @@ export default {
     updateAssigneeTab(selectedTab) {
       if (this.activeAssigneeTab !== selectedTab) {
         this.resetBulkActions();
-        bus.$emit('clearSearchInput');
+        this.$emitter.emit('clearSearchInput');
         this.activeAssigneeTab = selectedTab;
         if (!this.currentPage) {
           this.fetchConversations();
@@ -785,7 +612,7 @@ export default {
       }
     },
     emitConversationLoaded() {
-      this.$emit('conversation-load');
+      this.$emit('conversationLoad');
       this.$nextTick(() => {
         // Addressing a known issue in the virtual list library where dynamically added items
         // might not render correctly. This workaround involves a slight manual adjustment
@@ -799,7 +626,7 @@ export default {
       });
     },
     resetBulkActions() {
-      this.selectedConversations = [];
+      this.$store.dispatch('bulkActions/clearSelectedConversationIds');
       this.selectedInboxes = [];
     },
     onBasicFilterChange(value, type) {
@@ -830,12 +657,16 @@ export default {
       return this.selectedConversations.includes(id);
     },
     selectConversation(conversationId, inboxId) {
-      this.selectedConversations.push(conversationId);
+      this.$store.dispatch(
+        'bulkActions/setSelectedConversationIds',
+        conversationId
+      );
       this.selectedInboxes.push(inboxId);
     },
     deSelectConversation(conversationId, inboxId) {
-      this.selectedConversations = this.selectedConversations.filter(
-        item => item !== conversationId
+      this.$store.dispatch(
+        'bulkActions/removeSelectedConversationIds',
+        conversationId
       );
       this.selectedInboxes = this.selectedInboxes.filter(
         item => item !== inboxId
@@ -843,7 +674,10 @@ export default {
     },
     selectAllConversations(check) {
       if (check) {
-        this.selectedConversations = this.conversationList.map(item => item.id);
+        this.$store.dispatch(
+          'bulkActions/setSelectedConversationIds',
+          this.conversationList.map(item => item.id)
+        );
         this.selectedInboxes = this.conversationList.map(item => item.inbox_id);
       } else {
         this.resetBulkActions();
@@ -859,9 +693,9 @@ export default {
             assignee_id: agent.id,
           },
         });
-        this.selectedConversations = [];
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
         if (conversationId) {
-          this.showAlert(
+          useAlert(
             this.$t(
               'CONVERSATION.CARD_CONTEXT_MENU.API.AGENT_ASSIGNMENT.SUCCESFUL',
               {
@@ -871,10 +705,10 @@ export default {
             )
           );
         } else {
-          this.showAlert(this.$t('BULK_ACTION.ASSIGN_SUCCESFUL'));
+          useAlert(this.$t('BULK_ACTION.ASSIGN_SUCCESFUL'));
         }
       } catch (err) {
-        this.showAlert(this.$t('BULK_ACTION.ASSIGN_FAILED'));
+        useAlert(this.$t('BULK_ACTION.ASSIGN_FAILED'));
       }
     },
     async assignPriority(priority, conversationId = null) {
@@ -889,7 +723,7 @@ export default {
             newValue: priority,
             from: 'Context menu',
           });
-          this.showAlert(
+          useAlert(
             this.$t('CONVERSATION.PRIORITY.CHANGE_PRIORITY.SUCCESSFUL', {
               priority,
               conversationId,
@@ -932,7 +766,7 @@ export default {
           conversationId,
           teamId: team.id,
         });
-        this.showAlert(
+        useAlert(
           this.$t(
             'CONVERSATION.CARD_CONTEXT_MENU.API.TEAM_ASSIGNMENT.SUCCESFUL',
             {
@@ -942,7 +776,7 @@ export default {
           )
         );
       } catch (error) {
-        this.showAlert(
+        useAlert(
           this.$t('CONVERSATION.CARD_CONTEXT_MENU.API.TEAM_ASSIGNMENT.FAILED')
         );
       }
@@ -957,9 +791,9 @@ export default {
             add: labels,
           },
         });
-        this.selectedConversations = [];
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
         if (conversationId) {
-          this.showAlert(
+          useAlert(
             this.$t(
               'CONVERSATION.CARD_CONTEXT_MENU.API.LABEL_ASSIGNMENT.SUCCESFUL',
               {
@@ -969,10 +803,10 @@ export default {
             )
           );
         } else {
-          this.showAlert(this.$t('BULK_ACTION.LABELS.ASSIGN_SUCCESFUL'));
+          useAlert(this.$t('BULK_ACTION.LABELS.ASSIGN_SUCCESFUL'));
         }
       } catch (err) {
-        this.showAlert(this.$t('BULK_ACTION.LABELS.ASSIGN_FAILED'));
+        useAlert(this.$t('BULK_ACTION.LABELS.ASSIGN_FAILED'));
       }
     },
     async onAssignTeamsForBulk(team) {
@@ -984,13 +818,13 @@ export default {
             team_id: team.id,
           },
         });
-        this.selectedConversations = [];
-        this.showAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_SUCCESFUL'));
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
+        useAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_SUCCESFUL'));
       } catch (err) {
-        this.showAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_FAILED'));
+        useAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_FAILED'));
       }
     },
-    async onUpdateConversations(status) {
+    async onUpdateConversations(status, snoozedUntil) {
       try {
         await this.$store.dispatch('bulkActions/process', {
           type: 'Conversation',
@@ -998,11 +832,12 @@ export default {
           fields: {
             status,
           },
+          snoozed_until: snoozedUntil,
         });
-        this.selectedConversations = [];
-        this.showAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_SUCCESFUL'));
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
+        useAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_SUCCESFUL'));
       } catch (err) {
-        this.showAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_FAILED'));
+        useAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_FAILED'));
       }
     },
     toggleConversationStatus(conversationId, status, snoozedUntil) {
@@ -1013,14 +848,14 @@ export default {
           snoozedUntil,
         })
         .then(() => {
-          this.showAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
+          useAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
           this.isLoading = false;
         });
     },
     allSelectedConversationsStatus(status) {
       if (!this.selectedConversations.length) return false;
       return this.selectedConversations.every(item => {
-        return this.$store.getters.getConversationById(item).status === status;
+        return this.$store.getters.getConversationById(item)?.status === status;
       });
     },
     onContextMenuToggle(state) {
@@ -1029,6 +864,123 @@ export default {
   },
 };
 </script>
+
+<template>
+  <div
+    class="flex flex-col flex-shrink-0 overflow-hidden border-r conversations-list-wrap rtl:border-r-0 rtl:border-l border-slate-50 dark:border-slate-800/50"
+    :class="[
+      { hidden: !showConversationList },
+      isOnExpandedLayout ? 'basis-full' : 'flex-basis-clamp',
+    ]"
+  >
+    <slot />
+    <ChatListHeader
+      :page-title="pageTitle"
+      :has-applied-filters="hasAppliedFilters"
+      :has-active-folders="hasActiveFolders"
+      :active-status="activeStatus"
+      @addFolders="onClickOpenAddFoldersModal"
+      @deleteFolders="onClickOpenDeleteFoldersModal"
+      @filtersModal="onToggleAdvanceFiltersModal"
+      @resetFilters="resetAndFetchData"
+      @basicFilterChange="onBasicFilterChange"
+    />
+
+    <AddCustomViews
+      v-if="showAddFoldersModal"
+      :custom-views-query="foldersQuery"
+      :open-last-saved-item="openLastSavedItemInFolder"
+      @close="onCloseAddFoldersModal"
+    />
+
+    <DeleteCustomViews
+      v-if="showDeleteFoldersModal"
+      :show-delete-popup.sync="showDeleteFoldersModal"
+      :active-custom-view="activeFolder"
+      :custom-views-id="foldersId"
+      :open-last-item-after-delete="openLastItemAfterDeleteInFolder"
+      @close="onCloseDeleteFoldersModal"
+    />
+
+    <ChatTypeTabs
+      v-if="!hasAppliedFiltersOrActiveFolders"
+      :items="assigneeTabItems"
+      :active-tab="activeAssigneeTab"
+      class="tab--chat-type"
+      @chatTabChange="updateAssigneeTab"
+    />
+
+    <p
+      v-if="!chatListLoading && !conversationList.length"
+      class="flex items-center justify-center p-4 overflow-auto"
+    >
+      {{ $t('CHAT_LIST.LIST.404') }}
+    </p>
+    <ConversationBulkActions
+      v-if="selectedConversations.length"
+      :conversations="selectedConversations"
+      :all-conversations-selected="allConversationsSelected"
+      :selected-inboxes="uniqueInboxes"
+      :show-open-action="allSelectedConversationsStatus('open')"
+      :show-resolved-action="allSelectedConversationsStatus('resolved')"
+      :show-snoozed-action="allSelectedConversationsStatus('snoozed')"
+      @selectAllConversations="selectAllConversations"
+      @assignAgent="onAssignAgent"
+      @updateConversations="onUpdateConversations"
+      @assignLabels="onAssignLabels"
+      @assignTeam="onAssignTeamsForBulk"
+    />
+    <div
+      ref="conversationListRef"
+      class="flex-1 conversations-list"
+      :class="{ 'overflow-hidden': isContextMenuOpen }"
+    >
+      <VirtualList
+        ref="conversationVirtualList"
+        data-key="id"
+        :data-sources="conversationList"
+        :data-component="itemComponent"
+        :extra-props="virtualListExtraProps"
+        class="w-full h-full overflow-auto"
+        footer-tag="div"
+      >
+        <template #footer>
+          <div v-if="chatListLoading" class="text-center">
+            <span class="mt-4 mb-4 spinner" />
+          </div>
+          <p
+            v-if="showEndOfListMessage"
+            class="p-4 text-center text-slate-400 dark:text-slate-300"
+          >
+            {{ $t('CHAT_LIST.EOF') }}
+          </p>
+          <IntersectionObserver
+            v-if="!showEndOfListMessage && !chatListLoading"
+            :options="infiniteLoaderOptions"
+            @observed="loadMoreConversations"
+          />
+        </template>
+      </VirtualList>
+    </div>
+    <woot-modal
+      :show.sync="showAdvancedFilters"
+      :on-close="closeAdvanceFiltersModal"
+      size="medium"
+    >
+      <ConversationAdvancedFilter
+        v-if="showAdvancedFilters"
+        :initial-filter-types="advancedFilterTypes"
+        :initial-applied-filters="appliedFilter"
+        :active-folder-name="activeFolderName"
+        :on-close="closeAdvanceFiltersModal"
+        :is-folder-view="hasActiveFolders"
+        @applyFilter="onApplyFilter"
+        @updateFolder="onUpdateSavedFilter"
+      />
+    </woot-modal>
+  </div>
+</template>
+
 <style scoped>
 @tailwind components;
 @layer components {

app/javascript/dashboard/components/ChatListHeader.vue

@@ -0,0 +1,115 @@
+<script setup>
+import { computed } from 'vue';
+import ConversationBasicFilter from './widgets/conversation/ConversationBasicFilter.vue';
+
+const props = defineProps({
+  pageTitle: {
+    type: String,
+    required: true,
+  },
+  hasAppliedFilters: {
+    type: Boolean,
+    required: true,
+  },
+  hasActiveFolders: {
+    type: Boolean,
+    required: true,
+  },
+  activeStatus: {
+    type: String,
+    required: true,
+  },
+});
+
+const emit = defineEmits([
+  'addFolders',
+  'deleteFolders',
+  'resetFilters',
+  'basicFilterChange',
+  'filtersModal',
+]);
+
+const onBasicFilterChange = (value, type) => {
+  emit('basicFilterChange', value, type);
+};
+
+const hasAppliedFiltersOrActiveFolders = computed(() => {
+  return props.hasAppliedFilters || props.hasActiveFolders;
+});
+</script>
+
+<template>
+  <div
+    class="flex items-center justify-between px-4 py-0"
+    :class="{
+      'pb-3 border-b border-slate-75 dark:border-slate-700':
+        hasAppliedFiltersOrActiveFolders,
+    }"
+  >
+    <div class="flex max-w-[85%] justify-center items-center">
+      <h1
+        class="text-xl font-medium break-words truncate text-black-900 dark:text-slate-100"
+        :title="pageTitle"
+      >
+        {{ pageTitle }}
+      </h1>
+      <span
+        v-if="!hasAppliedFiltersOrActiveFolders"
+        class="p-1 my-0.5 mx-1 rounded-md capitalize bg-slate-50 dark:bg-slate-800 text-xxs text-slate-600 dark:text-slate-300"
+      >
+        {{ $t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`) }}
+      </span>
+    </div>
+    <div class="flex items-center gap-1">
+      <div v-if="hasAppliedFilters && !hasActiveFolders">
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.ADD.SAVE_BUTTON')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="secondary"
+          icon="save"
+          @click="emit('addFolders')"
+        />
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CLEAR_BUTTON_LABEL')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="alert"
+          icon="dismiss-circle"
+          @click="emit('resetFilters')"
+        />
+      </div>
+      <div v-if="hasActiveFolders">
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.EDIT.EDIT_BUTTON')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="secondary"
+          icon="edit"
+          @click="emit('filtersModal')"
+        />
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.DELETE.DELETE_BUTTON')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="alert"
+          icon="delete"
+          @click="emit('deleteFolders')"
+        />
+      </div>
+      <woot-button
+        v-else
+        v-tooltip.right="$t('FILTER.TOOLTIP_LABEL')"
+        variant="smooth"
+        color-scheme="secondary"
+        icon="filter"
+        size="tiny"
+        @click="emit('filtersModal')"
+      />
+      <ConversationBasicFilter
+        v-if="!hasAppliedFiltersOrActiveFolders"
+        @changeFilter="onBasicFilterChange"
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components/Code.vue

@@ -1,30 +1,7 @@
-<template>
-  <div class="code--container">
-    <div class="code--action-area">
-      <form
-        v-if="enableCodePen"
-        class="code--codeopen-form"
-        action="https://codepen.io/pen/define"
-        method="POST"
-        target="_blank"
-      >
-        <input type="hidden" name="data" :value="codepenScriptValue" />
-
-        <button type="submit" class="button secondary tiny">
-          {{ $t('COMPONENTS.CODE.CODEPEN') }}
-        </button>
-      </form>
-      <button class="button secondary tiny" @click="onCopy">
-        {{ $t('COMPONENTS.CODE.BUTTON_TEXT') }}
-      </button>
-    </div>
-    <highlightjs v-if="script" :language="lang" :code="script" />
-  </div>
-</template>
-
 <script>
 import 'highlight.js/styles/default.css';
 import { copyTextToClipboard } from 'shared/helpers/clipboard';
+import { useAlert } from 'dashboard/composables';
 
 export default {
   props: {
@@ -59,12 +36,36 @@ export default {
     async onCopy(e) {
       e.preventDefault();
       await copyTextToClipboard(this.script);
-      bus.$emit('newToastMessage', this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
+      useAlert(this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
     },
   },
 };
 </script>
 
+<template>
+  <div class="code--container">
+    <div class="code--action-area">
+      <form
+        v-if="enableCodePen"
+        class="code--codeopen-form"
+        action="https://codepen.io/pen/define"
+        method="POST"
+        target="_blank"
+      >
+        <input type="hidden" name="data" :value="codepenScriptValue" />
+
+        <button type="submit" class="button secondary tiny">
+          {{ $t('COMPONENTS.CODE.CODEPEN') }}
+        </button>
+      </form>
+      <button class="button secondary tiny" @click="onCopy">
+        {{ $t('COMPONENTS.CODE.BUTTON_TEXT') }}
+      </button>
+    </div>
+    <highlightjs v-if="script" :language="lang" :code="script" />
+  </div>
+</template>
+
 <style lang="scss" scoped>
 .code--container {
   position: relative;

app/javascript/dashboard/components/ConversationItem.vue

@@ -1,26 +1,3 @@
-<template>
-  <conversation-card
-    :key="source.id"
-    :active-label="label"
-    :team-id="teamId"
-    :folders-id="foldersId"
-    :chat="source"
-    :conversation-type="conversationType"
-    :selected="isConversationSelected(source.id)"
-    :show-assignee="showAssignee"
-    :enable-context-menu="true"
-    @select-conversation="selectConversation"
-    @de-select-conversation="deSelectConversation"
-    @assign-agent="assignAgent"
-    @assign-team="assignTeam"
-    @assign-label="assignLabels"
-    @update-conversation-status="updateConversationStatus"
-    @context-menu-toggle="toggleContextMenu"
-    @mark-as-unread="markAsUnread"
-    @assign-priority="assignPriority"
-  />
-</template>
-
 <script>
 import ConversationCard from './widgets/conversation/ConversationCard.vue';
 export default {
@@ -70,3 +47,26 @@ export default {
   },
 };
 </script>
+
+<template>
+  <ConversationCard
+    :key="source.id"
+    :active-label="label"
+    :team-id="teamId"
+    :folders-id="foldersId"
+    :chat="source"
+    :conversation-type="conversationType"
+    :selected="isConversationSelected(source.id)"
+    :show-assignee="showAssignee"
+    enable-context-menu
+    @selectConversation="selectConversation"
+    @deSelectConversation="deSelectConversation"
+    @assignAgent="assignAgent"
+    @assignTeam="assignTeam"
+    @assignLabel="assignLabels"
+    @updateConversationStatus="updateConversationStatus"
+    @contextMenuToggle="toggleContextMenu"
+    @markAsUnread="markAsUnread"
+    @assignPriority="assignPriority"
+  />
+</template>

app/javascript/dashboard/components/CustomAttribute.vue

@@ -1,151 +1,23 @@
-<template>
-  <div class="py-3 px-4">
-    <div class="flex items-center mb-1">
-      <h4 class="text-sm flex items-center m-0 w-full error">
-        <div v-if="isAttributeTypeCheckbox" class="flex items-center">
-          <input
-            v-model="editedValue"
-            class="!my-0 mr-2 ml-0"
-            type="checkbox"
-            @change="onUpdate"
-          />
-        </div>
-        <div class="flex items-center justify-between w-full">
-          <span
-            class="w-full font-medium text-sm mb-0"
-            :class="
-              $v.editedValue.$error
-                ? 'text-red-400 dark:text-red-500'
-                : 'text-slate-800 dark:text-slate-100'
-            "
-          >
-            {{ label }}
-          </span>
-          <woot-button
-            v-if="showCopyAndDeleteButton"
-            v-tooltip.left="$t('CUSTOM_ATTRIBUTES.ACTIONS.DELETE')"
-            variant="link"
-            size="medium"
-            color-scheme="secondary"
-            icon="delete"
-            class-names="flex justify-end w-4"
-            @click="onDelete"
-          />
-        </div>
-      </h4>
-    </div>
-    <div v-if="notAttributeTypeCheckboxAndList">
-      <div v-if="isEditing" v-on-clickaway="onClickAway">
-        <div class="mb-2 w-full flex items-center">
-          <input
-            ref="inputfield"
-            v-model="editedValue"
-            :type="inputType"
-            class="!h-8 ltr:rounded-r-none rtl:rounded-l-none !mb-0 !text-sm"
-            autofocus="true"
-            :class="{ error: $v.editedValue.$error }"
-            @blur="$v.editedValue.$touch"
-            @keyup.enter="onUpdate"
-          />
-          <div>
-            <woot-button
-              size="small"
-              icon="checkmark"
-              class="rounded-l-none rtl:rounded-r-none"
-              @click="onUpdate"
-            />
-          </div>
-        </div>
-        <span
-          v-if="shouldShowErrorMessage"
-          class="text-red-400 dark:text-red-500 text-sm block font-normal -mt-px w-full"
-        >
-          {{ errorMessage }}
-        </span>
-      </div>
-      <div
-        v-show="!isEditing"
-        class="flex group"
-        :class="{ 'is-editable': showActions }"
-      >
-        <a
-          v-if="isAttributeTypeLink"
-          :href="hrefURL"
-          target="_blank"
-          rel="noopener noreferrer"
-          class="group-hover:bg-slate-50 group-hover:dark:bg-slate-700 inline-block rounded-sm mb-0 break-all py-0.5 px-1"
-        >
-          {{ urlValue }}
-        </a>
-        <p
-          v-else
-          class="group-hover:bg-slate-50 group-hover:dark:bg-slate-700 inline-block rounded-sm mb-0 break-all py-0.5 px-1"
-        >
-          {{ displayValue || '---' }}
-        </p>
-        <div class="flex max-w-[2rem] gap-1 ml-1 rtl:mr-1 rtl:ml-0">
-          <woot-button
-            v-if="showCopyAndDeleteButton"
-            v-tooltip="$t('CUSTOM_ATTRIBUTES.ACTIONS.COPY')"
-            variant="link"
-            size="small"
-            color-scheme="secondary"
-            icon="clipboard"
-            class-names="hidden group-hover:flex !w-6 flex-shrink-0"
-            @click="onCopy"
-          />
-          <woot-button
-            v-if="showEditButton"
-            v-tooltip.right="$t('CUSTOM_ATTRIBUTES.ACTIONS.EDIT')"
-            variant="link"
-            size="small"
-            color-scheme="secondary"
-            icon="edit"
-            class-names="hidden group-hover:flex !w-6 flex-shrink-0"
-            @click="onEdit"
-          />
-        </div>
-      </div>
-    </div>
-    <div v-if="isAttributeTypeList">
-      <multiselect-dropdown
-        :options="listOptions"
-        :selected-item="selectedItem"
-        :has-thumbnail="false"
-        :multiselector-placeholder="
-          $t('CUSTOM_ATTRIBUTES.FORM.ATTRIBUTE_TYPE.LIST.PLACEHOLDER')
-        "
-        :no-search-result="
-          $t('CUSTOM_ATTRIBUTES.FORM.ATTRIBUTE_TYPE.LIST.NO_RESULT')
-        "
-        :input-placeholder="
-          $t(
-            'CUSTOM_ATTRIBUTES.FORM.ATTRIBUTE_TYPE.LIST.SEARCH_INPUT_PLACEHOLDER'
-          )
-        "
-        @click="onUpdateListValue"
-      />
-    </div>
-  </div>
-</template>
-
 <script>
-import { mixin as clickaway } from 'vue-clickaway';
 import { format, parseISO } from 'date-fns';
-import { required, url } from 'vuelidate/lib/validators';
+import { required, url } from '@vuelidate/validators';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import MultiselectDropdown from 'shared/components/ui/MultiselectDropdown.vue';
+import HelperTextPopup from 'dashboard/components/ui/HelperTextPopup.vue';
 import { isValidURL } from '../helper/URLHelper';
-import customAttributeMixin from '../mixins/customAttributeMixin';
+import { getRegexp } from 'shared/helpers/Validators';
+import { useVuelidate } from '@vuelidate/core';
+
 const DATE_FORMAT = 'yyyy-MM-dd';
 
 export default {
   components: {
     MultiselectDropdown,
+    HelperTextPopup,
   },
-  mixins: [customAttributeMixin, clickaway],
   props: {
     label: { type: String, required: true },
+    description: { type: String, default: '' },
     values: { type: Array, default: () => [] },
     value: { type: [String, Number, Boolean], default: '' },
     showActions: { type: Boolean, default: false },
@@ -155,10 +27,12 @@ export default {
       default: null,
     },
     regexCue: { type: String, default: null },
-    regexEnabled: { type: Boolean, default: false },
     attributeKey: { type: String, required: true },
     contactId: { type: Number, default: null },
   },
+  setup() {
+    return { v$: useVuelidate() };
+  },
   data() {
     return {
       isEditing: false,
@@ -166,12 +40,6 @@ export default {
     };
   },
   computed: {
-    showCopyAndDeleteButton() {
-      return this.value && this.showActions;
-    },
-    showEditButton() {
-      return !this.value && this.showActions;
-    },
     displayValue() {
       if (this.isAttributeTypeDate) {
         return this.value
@@ -223,13 +91,13 @@ export default {
       return this.isAttributeTypeLink ? 'url' : this.attributeType;
     },
     shouldShowErrorMessage() {
-      return this.$v.editedValue.$error;
+      return this.v$.editedValue.$error;
     },
     errorMessage() {
-      if (this.$v.editedValue.url) {
+      if (this.v$.editedValue.url) {
         return this.$t('CUSTOM_ATTRIBUTES.VALIDATIONS.INVALID_URL');
       }
-      if (!this.$v.editedValue.regexValidation) {
+      if (!this.v$.editedValue.regexValidation) {
         return this.regexCue
           ? this.regexCue
           : this.$t('CUSTOM_ATTRIBUTES.VALIDATIONS.INVALID_INPUT');
@@ -244,7 +112,7 @@ export default {
     },
     contactId() {
       // Fix to solve validation not resetting when contactId changes in contact page
-      this.$v.$reset();
+      this.v$.$reset();
     },
   },
 
@@ -259,8 +127,7 @@ export default {
         required,
         regexValidation: value => {
           return !(
-            this.attributeRegex &&
-            !this.getRegexp(this.attributeRegex).test(value)
+            this.attributeRegex && !getRegexp(this.attributeRegex).test(value)
           );
         },
       },
@@ -268,10 +135,10 @@ export default {
   },
   mounted() {
     this.editedValue = this.formattedValue;
-    bus.$on(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
+    this.$emitter.on(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
   },
   destroyed() {
-    bus.$off(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
+    this.$emitter.off(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
   },
   methods: {
     onFocusAttribute(focusAttributeKey) {
@@ -285,7 +152,7 @@ export default {
       }
     },
     onClickAway() {
-      this.$v.$reset();
+      this.v$.$reset();
       this.isEditing = false;
     },
     onEdit() {
@@ -305,8 +172,8 @@ export default {
         this.attributeType === 'date'
           ? parseISO(this.editedValue)
           : this.editedValue;
-      this.$v.$touch();
-      if (this.$v.$invalid) {
+      this.v$.$touch();
+      if (this.v$.$invalid) {
         return;
       }
       this.isEditing = false;
@@ -314,7 +181,7 @@ export default {
     },
     onDelete() {
       this.isEditing = false;
-      this.$v.$reset();
+      this.v$.$reset();
       this.$emit('delete', this.attributeKey);
     },
     onCopy() {
@@ -324,6 +191,142 @@ export default {
 };
 </script>
 
+<template>
+  <div class="px-4 py-3">
+    <div class="flex items-center mb-1">
+      <h4 class="flex items-center w-full m-0 text-sm error">
+        <div v-if="isAttributeTypeCheckbox" class="flex items-center">
+          <input
+            v-model="editedValue"
+            class="!my-0 mr-2 ml-0"
+            type="checkbox"
+            @change="onUpdate"
+          />
+        </div>
+        <div class="flex items-center justify-between w-full">
+          <span
+            class="w-full inline-flex gap-1.5 items-start font-medium whitespace-nowrap text-sm mb-0"
+            :class="
+              v$.editedValue.$error
+                ? 'text-red-400 dark:text-red-500'
+                : 'text-slate-800 dark:text-slate-100'
+            "
+          >
+            {{ label }}
+            <HelperTextPopup
+              v-if="description"
+              :message="description"
+              class="mt-0.5"
+            />
+          </span>
+          <woot-button
+            v-if="showActions && value"
+            v-tooltip.left="$t('CUSTOM_ATTRIBUTES.ACTIONS.DELETE')"
+            variant="link"
+            size="medium"
+            color-scheme="secondary"
+            icon="delete"
+            class-names="flex justify-end w-4"
+            @click="onDelete"
+          />
+        </div>
+      </h4>
+    </div>
+    <div v-if="notAttributeTypeCheckboxAndList">
+      <div v-if="isEditing" v-on-clickaway="onClickAway">
+        <div class="flex items-center w-full mb-2">
+          <input
+            ref="inputfield"
+            v-model="editedValue"
+            :type="inputType"
+            class="!h-8 ltr:!rounded-r-none rtl:!rounded-l-none !mb-0 !text-sm"
+            autofocus="true"
+            :class="{ error: v$.editedValue.$error }"
+            @blur="v$.editedValue.$touch"
+            @keyup.enter="onUpdate"
+          />
+          <div>
+            <woot-button
+              size="small"
+              icon="checkmark"
+              class="rounded-l-none rtl:rounded-r-none"
+              @click="onUpdate"
+            />
+          </div>
+        </div>
+        <span
+          v-if="shouldShowErrorMessage"
+          class="block w-full -mt-px text-sm font-normal text-red-400 dark:text-red-500"
+        >
+          {{ errorMessage }}
+        </span>
+      </div>
+      <div
+        v-show="!isEditing"
+        class="flex group"
+        :class="{ 'is-editable': showActions }"
+      >
+        <a
+          v-if="isAttributeTypeLink"
+          :href="hrefURL"
+          target="_blank"
+          rel="noopener noreferrer"
+          class="group-hover:bg-slate-50 group-hover:dark:bg-slate-700 inline-block rounded-sm mb-0 break-all py-0.5 px-1"
+        >
+          {{ urlValue }}
+        </a>
+        <p
+          v-else
+          class="group-hover:bg-slate-50 group-hover:dark:bg-slate-700 inline-block rounded-sm mb-0 break-all py-0.5 px-1"
+        >
+          {{ displayValue || '---' }}
+        </p>
+        <div class="flex max-w-[2rem] gap-1 ml-1 rtl:mr-1 rtl:ml-0">
+          <woot-button
+            v-if="showActions && value"
+            v-tooltip="$t('CUSTOM_ATTRIBUTES.ACTIONS.COPY')"
+            variant="link"
+            size="small"
+            color-scheme="secondary"
+            icon="clipboard"
+            class-names="hidden group-hover:flex !w-6 flex-shrink-0"
+            @click="onCopy"
+          />
+          <woot-button
+            v-if="showActions"
+            v-tooltip.right="$t('CUSTOM_ATTRIBUTES.ACTIONS.EDIT')"
+            variant="link"
+            size="small"
+            color-scheme="secondary"
+            icon="edit"
+            class-names="hidden group-hover:flex !w-6 flex-shrink-0"
+            @click="onEdit"
+          />
+        </div>
+      </div>
+    </div>
+    <div v-if="isAttributeTypeList">
+      <MultiselectDropdown
+        :options="listOptions"
+        :selected-item="selectedItem"
+        :has-thumbnail="false"
+        :multiselector-placeholder="
+          $t('CUSTOM_ATTRIBUTES.FORM.ATTRIBUTE_TYPE.LIST.PLACEHOLDER')
+        "
+        :no-search-result="
+          $t('CUSTOM_ATTRIBUTES.FORM.ATTRIBUTE_TYPE.LIST.NO_RESULT')
+        "
+        :input-placeholder="
+          $t(
+            'CUSTOM_ATTRIBUTES.FORM.ATTRIBUTE_TYPE.LIST.SEARCH_INPUT_PLACEHOLDER'
+          )
+        "
+        @click="onUpdateListValue"
+      />
+    </div>
+  </div>
+</template>
+
 <style lang="scss" scoped>
 ::v-deep {
   .selector-wrap {

app/javascript/dashboard/components/CustomBrandPolicyWrapper.vue

@@ -0,0 +1,25 @@
+<script setup>
+import { useStoreGetters } from 'dashboard/composables/store';
+import { computed } from 'vue';
+const props = defineProps({
+  showOnCustomBrandedInstance: {
+    type: Boolean,
+    default: true,
+  },
+});
+
+const getters = useStoreGetters();
+
+const isACustomBrandedInstance =
+  getters['globalConfig/isACustomBrandedInstance'];
+
+const shouldShowContent = computed(
+  () => props.showOnCustomBrandedInstance || !isACustomBrandedInstance.value
+);
+</script>
+
+<template>
+  <div v-if="shouldShowContent">
+    <slot />
+  </div>
+</template>

app/javascript/dashboard/components/CustomSnoozeModal.vue

@@ -1,28 +1,3 @@
-<template>
-  <div class="flex flex-col">
-    <woot-modal-header :header-title="$t('CONVERSATION.CUSTOM_SNOOZE.TITLE')" />
-    <form class="modal-content" @submit.prevent="chooseTime">
-      <date-picker
-        v-model="snoozeTime"
-        type="datetime"
-        inline
-        :lang="lang"
-        :disabled-date="disabledDate"
-        :disabled-time="disabledTime"
-        :popup-style="{ width: '100%' }"
-      />
-      <div class="flex flex-row justify-end gap-2 py-2 px-0 w-full">
-        <woot-button variant="clear" @click.prevent="onClose">
-          {{ $t('CONVERSATION.CUSTOM_SNOOZE.CANCEL') }}
-        </woot-button>
-        <woot-button>
-          {{ $t('CONVERSATION.CUSTOM_SNOOZE.APPLY') }}
-        </woot-button>
-      </div>
-    </form>
-  </div>
-</template>
-
 <script>
 import DatePicker from 'vue2-datepicker';
 
@@ -47,7 +22,7 @@ export default {
       this.$emit('close');
     },
     chooseTime() {
-      this.$emit('choose-time', this.snoozeTime);
+      this.$emit('chooseTime', this.snoozeTime);
     },
     disabledDate(date) {
       // Disable all the previous dates
@@ -64,6 +39,32 @@ export default {
   },
 };
 </script>
+
+<template>
+  <div class="flex flex-col">
+    <woot-modal-header :header-title="$t('CONVERSATION.CUSTOM_SNOOZE.TITLE')" />
+    <form class="modal-content" @submit.prevent="chooseTime">
+      <DatePicker
+        v-model="snoozeTime"
+        type="datetime"
+        inline
+        :lang="lang"
+        :disabled-date="disabledDate"
+        :disabled-time="disabledTime"
+        :popup-style="{ width: '100%' }"
+      />
+      <div class="flex flex-row justify-end w-full gap-2 px-0 py-2">
+        <woot-button variant="clear" @click.prevent="onClose">
+          {{ $t('CONVERSATION.CUSTOM_SNOOZE.CANCEL') }}
+        </woot-button>
+        <woot-button>
+          {{ $t('CONVERSATION.CUSTOM_SNOOZE.APPLY') }}
+        </woot-button>
+      </div>
+    </form>
+  </div>
+</template>
+
 <style lang="scss" scoped>
 .modal-content {
   @apply pt-2 px-5 pb-6;

app/javascript/dashboard/components/FormSection.vue

@@ -0,0 +1,31 @@
+<script setup>
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  description: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <div class="flex flex-col items-start w-full gap-6">
+    <div class="flex flex-col w-full gap-4">
+      <h4 v-if="title" class="text-lg font-medium text-ash-900">
+        {{ title }}
+      </h4>
+      <div class="flex flex-row items-center justify-between">
+        <div class="flex-grow h-px bg-ash-200" />
+      </div>
+      <p v-if="description" class="mb-0 text-sm font-normal text-ash-900">
+        {{ description }}
+      </p>
+    </div>
+    <div class="flex flex-col w-full gap-6">
+      <slot />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components/IntersectionObserver.vue

@@ -1,7 +1,3 @@
-<template>
-  <div ref="observedElement" class="h-6 w-full" />
-</template>
-
 <script>
 export default {
   props: {
@@ -32,3 +28,7 @@ export default {
   },
 };
 </script>
+
+<template>
+  <div ref="observedElement" class="h-6 w-full" />
+</template>

app/javascript/dashboard/components/MaskedText.vue

@@ -1,23 +1,7 @@
-<template>
-  <div class="text--container">
-    <woot-button size="small" class="button--text" @click="onCopy">
-      {{ $t('COMPONENTS.CODE.BUTTON_TEXT') }}
-    </woot-button>
-    <woot-button
-      variant="clear"
-      size="small"
-      class="button--visibility"
-      color-scheme="secondary"
-      :icon="masked ? 'eye-show' : 'eye-hide'"
-      @click.prevent="toggleMasked"
-    />
-    <highlightjs v-if="value" :code="masked ? '•'.repeat(10) : value" />
-  </div>
-</template>
-
 <script>
 import 'highlight.js/styles/default.css';
 import { copyTextToClipboard } from 'shared/helpers/clipboard';
+import { useAlert } from 'dashboard/composables';
 
 export default {
   props: {
@@ -35,7 +19,7 @@ export default {
     async onCopy(e) {
       e.preventDefault();
       await copyTextToClipboard(this.value);
-      bus.$emit('newToastMessage', this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
+      useAlert(this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
     },
     toggleMasked() {
       this.masked = !this.masked;
@@ -44,6 +28,23 @@ export default {
 };
 </script>
 
+<template>
+  <div class="text--container">
+    <woot-button size="small" class="button--text" @click="onCopy">
+      {{ $t('COMPONENTS.CODE.BUTTON_TEXT') }}
+    </woot-button>
+    <woot-button
+      variant="clear"
+      size="small"
+      class="button--visibility"
+      color-scheme="secondary"
+      :icon="masked ? 'eye-show' : 'eye-hide'"
+      @click.prevent="toggleMasked"
+    />
+    <highlightjs v-if="value" :code="masked ? '•'.repeat(10) : value" />
+  </div>
+</template>
+
 <style lang="scss" scoped>
 .text--container {
   position: relative;

app/javascript/dashboard/components/Modal.vue

@@ -1,36 +1,3 @@
-<template>
-  <transition name="modal-fade">
-    <div
-      v-if="show"
-      :class="modalClassName"
-      transition="modal"
-      @mousedown="handleMouseDown"
-    >
-      <div
-        :class="{
-          'modal-container rtl:text-right shadow-md max-h-full overflow-auto relative bg-white dark:bg-slate-800 skip-context-menu': true,
-          'rounded-xl w-[37.5rem]': !fullWidth,
-          'items-center rounded-none flex h-full justify-center w-full':
-            fullWidth,
-          [size]: true,
-        }"
-        @mouse.stop
-        @mousedown="event => event.stopPropagation()"
-      >
-        <woot-button
-          v-if="showCloseButton"
-          color-scheme="secondary"
-          icon="dismiss"
-          variant="clear"
-          class="absolute z-10 ltr:right-2 rtl:left-2 top-2"
-          @click="close"
-        />
-        <slot />
-      </div>
-    </div>
-  </transition>
-</template>
-
 <script>
 export default {
   props: {
@@ -99,13 +66,48 @@ export default {
     onMouseUp() {
       if (this.mousedDownOnBackdrop) {
         this.mousedDownOnBackdrop = false;
-        this.onClose();
+        if (this.closeOnBackdropClick) {
+          this.onClose();
+        }
       }
     },
   },
 };
 </script>
 
+<template>
+  <transition name="modal-fade">
+    <div
+      v-if="show"
+      :class="modalClassName"
+      transition="modal"
+      @mousedown="handleMouseDown"
+    >
+      <div
+        class="relative max-h-full overflow-auto bg-white shadow-md modal-container rtl:text-right dark:bg-slate-800 skip-context-menu"
+        :class="{
+          'rounded-xl w-[37.5rem]': !fullWidth,
+          'items-center rounded-none flex h-full justify-center w-full':
+            fullWidth,
+          [size]: true,
+        }"
+        @mouse.stop
+        @mousedown="event => event.stopPropagation()"
+      >
+        <woot-button
+          v-if="showCloseButton"
+          color-scheme="secondary"
+          icon="dismiss"
+          variant="clear"
+          class="absolute z-10 ltr:right-2 rtl:left-2 top-2"
+          @click="close"
+        />
+        <slot />
+      </div>
+    </div>
+  </transition>
+</template>
+
 <style lang="scss">
 .modal-mask {
   @apply flex items-center justify-center bg-modal-backdrop-light dark:bg-modal-backdrop-dark z-[9990] h-full left-0 fixed top-0 w-full;

app/javascript/dashboard/components/ModalHeader.vue

@@ -1,3 +1,28 @@
+<script>
+export default {
+  props: {
+    headerTitle: {
+      type: String,
+      default: '',
+    },
+    headerContent: {
+      type: String,
+      default: '',
+    },
+    headerContentValue: {
+      type: String,
+      default: '',
+    },
+    headerImage: {
+      type: String,
+      default: '',
+    },
+  },
+};
+</script>
+
+<!-- eslint-disable vue/no-unused-refs -->
+<!-- Added ref for writing specs -->
 <template>
   <div class="flex flex-col items-start px-8 pt-8 pb-0">
     <img v-if="headerImage" :src="headerImage" alt="No image" />
@@ -23,26 +48,3 @@
     <slot />
   </div>
 </template>
-
-<script>
-export default {
-  props: {
-    headerTitle: {
-      type: String,
-      default: '',
-    },
-    headerContent: {
-      type: String,
-      default: '',
-    },
-    headerContentValue: {
-      type: String,
-      default: '',
-    },
-    headerImage: {
-      type: String,
-      default: '',
-    },
-  },
-};
-</script>

app/javascript/dashboard/components/NetworkNotification.vue

@@ -1,26 +1,133 @@
+<script setup>
+import { ref, computed, onBeforeUnmount } from 'vue';
+import { useI18n } from 'dashboard/composables/useI18n';
+import { useRoute } from 'dashboard/composables/route';
+import { useEmitter } from 'dashboard/composables/emitter';
+import { BUS_EVENTS } from 'shared/constants/busEvents';
+import {
+  isAConversationRoute,
+  isAInboxViewRoute,
+  isNotificationRoute,
+} from 'dashboard/helper/routeHelpers';
+import { useEventListener } from '@vueuse/core';
+
+const { t } = useI18n();
+const route = useRoute();
+
+const RECONNECTED_BANNER_TIMEOUT = 2000;
+
+const showNotification = ref(!navigator.onLine);
+const isDisconnected = ref(false);
+const isReconnecting = ref(false);
+const isReconnected = ref(false);
+let reconnectTimeout = null;
+
+const bannerText = computed(() => {
+  if (isReconnecting.value) return t('NETWORK.NOTIFICATION.RECONNECTING');
+  if (isReconnected.value) return t('NETWORK.NOTIFICATION.RECONNECT_SUCCESS');
+  return t('NETWORK.NOTIFICATION.OFFLINE');
+});
+
+const iconName = computed(() => (isReconnected.value ? 'wifi' : 'wifi-off'));
+const canRefresh = computed(
+  () => !isReconnecting.value && !isReconnected.value
+);
+
+const refreshPage = () => {
+  window.location.reload();
+};
+
+const closeNotification = () => {
+  showNotification.value = false;
+  isReconnected.value = false;
+  clearTimeout(reconnectTimeout);
+};
+
+const isInAnyOfTheRoutes = routeName => {
+  return (
+    isAConversationRoute(routeName, true) ||
+    isAInboxViewRoute(routeName, true) ||
+    isNotificationRoute(routeName, true)
+  );
+};
+
+const updateWebsocketStatus = () => {
+  isDisconnected.value = true;
+  showNotification.value = true;
+};
+
+const handleReconnectionCompleted = () => {
+  isDisconnected.value = false;
+  isReconnecting.value = false;
+  isReconnected.value = true;
+  showNotification.value = true;
+  reconnectTimeout = setTimeout(closeNotification, RECONNECTED_BANNER_TIMEOUT);
+};
+
+const handleReconnecting = () => {
+  if (isInAnyOfTheRoutes(route.name)) {
+    isReconnecting.value = true;
+    isReconnected.value = false;
+    showNotification.value = true;
+  } else {
+    handleReconnectionCompleted();
+  }
+};
+
+const updateOnlineStatus = event => {
+  // Case: Websocket is not disconnected
+  // If the app goes offline, show the notification
+  // If the app goes online, close the notification
+
+  // Case: Websocket is disconnected
+  // If the app goes offline, show the notification
+  // If the app goes online but the websocket is disconnected, don't close the notification
+  // If the app goes online and the websocket is not disconnected, close the notification
+
+  if (event.type === 'offline') {
+    showNotification.value = true;
+  } else if (event.type === 'online' && !isDisconnected.value) {
+    handleReconnectionCompleted();
+  }
+};
+
+useEventListener('online', updateOnlineStatus);
+useEventListener('offline', updateOnlineStatus);
+useEmitter(BUS_EVENTS.WEBSOCKET_DISCONNECT, updateWebsocketStatus);
+useEmitter(
+  BUS_EVENTS.WEBSOCKET_RECONNECT_COMPLETED,
+  handleReconnectionCompleted
+);
+useEmitter(BUS_EVENTS.WEBSOCKET_RECONNECT, handleReconnecting);
+
+onBeforeUnmount(() => {
+  clearTimeout(reconnectTimeout);
+});
+</script>
+
 <template>
   <transition name="network-notification-fade" tag="div">
-    <div v-show="showNotification" class="fixed top-4 left-2 z-50 group">
+    <div v-show="showNotification" class="fixed z-50 top-4 left-2 group">
       <div
-        class="flex items-center justify-between py-1 px-2 w-full rounded-lg shadow-lg bg-yellow-200 dark:bg-yellow-700 relative"
+        class="relative flex items-center justify-between w-full px-2 py-1 bg-yellow-200 rounded-lg shadow-lg dark:bg-yellow-700"
       >
         <fluent-icon
-          icon="wifi-off"
+          :icon="iconName"
           class="text-yellow-700/50 dark:text-yellow-50"
           size="18"
         />
         <span
-          class="text-xs tracking-wide font-medium px-2 text-yellow-700/70 dark:text-yellow-50"
+          class="px-2 text-xs font-medium tracking-wide text-yellow-700/70 dark:text-yellow-50"
         >
-          {{ $t('NETWORK.NOTIFICATION.OFFLINE') }}
+          {{ bannerText }}
         </span>
         <woot-button
+          v-if="canRefresh"
           :title="$t('NETWORK.BUTTON.REFRESH')"
           variant="clear"
           size="small"
           color-scheme="warning"
           icon="arrow-clockwise"
-          class="visible transition-all duration-500 ease-in-out ml-1"
           @click="refreshPage"
         />
         <woot-button
@@ -34,55 +141,3 @@
     </div>
   </transition>
 </template>
-
-<script>
-import globalConfigMixin from 'shared/mixins/globalConfigMixin';
-import { mapGetters } from 'vuex';
-import { BUS_EVENTS } from 'shared/constants/busEvents';
-
-export default {
-  mixins: [globalConfigMixin],
-
-  data() {
-    return {
-      showNotification: !navigator.onLine,
-    };
-  },
-
-  computed: {
-    ...mapGetters({ globalConfig: 'globalConfig/get' }),
-  },
-
-  mounted() {
-    window.addEventListener('offline', this.updateOnlineStatus);
-    window.bus.$on(BUS_EVENTS.WEBSOCKET_DISCONNECT, () => {
-      // TODO: Remove this after completing the conversation list refetching
-      // TODO: DIRTY FIX : CLEAN UP THIS WITH PROPER FIX, DELAYING THE RECONNECT FOR NOW
-      // THE CABLE IS FIRING IS VERY COMMON AND THUS INTERFERING USER EXPERIENCE
-      setTimeout(() => {
-        this.updateOnlineStatus({ type: 'offline' });
-      }, 4000);
-    });
-  },
-
-  beforeDestroy() {
-    window.removeEventListener('offline', this.updateOnlineStatus);
-  },
-
-  methods: {
-    refreshPage() {
-      window.location.reload();
-    },
-
-    closeNotification() {
-      this.showNotification = false;
-    },
-
-    updateOnlineStatus(event) {
-      if (event.type === 'offline') {
-        this.showNotification = true;
-      }
-    },
-  },
-};
-</script>

app/javascript/dashboard/components/SettingsSection.vue

@@ -1,3 +1,26 @@
+<script>
+export default {
+  props: {
+    title: {
+      type: String,
+      default: '',
+    },
+    subTitle: {
+      type: String,
+      default: '',
+    },
+    showBorder: {
+      type: Boolean,
+      default: true,
+    },
+    note: {
+      type: String,
+      default: '',
+    },
+  },
+};
+</script>
+
 <template>
   <div
     class="ml-0 mr-0 flex py-8 w-full xl:w-3/4 flex-col xl:flex-row"
@@ -30,26 +53,3 @@
     </div>
   </div>
 </template>
-
-<script>
-export default {
-  props: {
-    title: {
-      type: String,
-      default: '',
-    },
-    subTitle: {
-      type: String,
-      default: '',
-    },
-    showBorder: {
-      type: Boolean,
-      default: true,
-    },
-    note: {
-      type: String,
-      default: '',
-    },
-  },
-};
-</script>

app/javascript/dashboard/components/SidemenuIcon.vue

@@ -1,14 +1,3 @@
-<template>
-  <woot-button
-    :size="size"
-    variant="clear"
-    color-scheme="secondary"
-    class="-ml-3 text-black-900 dark:text-slate-300"
-    icon="list"
-    @click="onMenuItemClick"
-  />
-</template>
-
 <script>
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 
@@ -21,8 +10,19 @@ export default {
   },
   methods: {
     onMenuItemClick() {
-      bus.$emit(BUS_EVENTS.TOGGLE_SIDEMENU);
+      this.$emitter.emit(BUS_EVENTS.TOGGLE_SIDEMENU);
     },
   },
 };
 </script>
+
+<template>
+  <woot-button
+    :size="size"
+    variant="clear"
+    color-scheme="secondary"
+    class="-ml-3 text-black-900 dark:text-slate-300"
+    icon="list"
+    @click="onMenuItemClick"
+  />
+</template>

app/javascript/dashboard/components/Snackbar.vue

@@ -1,24 +1,3 @@
-<template>
-  <div>
-    <div
-      class="shadow-sm bg-slate-800 dark:bg-slate-700 rounded-[4px] items-center gap-3 inline-flex mb-2 max-w-[25rem] min-h-[1.875rem] min-w-[15rem] px-6 py-3 text-left"
-    >
-      <div class="text-white dark:text-white text-sm font-medium">
-        {{ message }}
-      </div>
-      <div v-if="action">
-        <router-link
-          v-if="action.type == 'link'"
-          :to="action.to"
-          class="text-woot-500 dark:text-woot-500 cursor-pointer font-medium hover:text-woot-600 dark:hover:text-woot-600 select-none"
-        >
-          {{ action.message }}
-        </router-link>
-      </div>
-    </div>
-  </div>
-</template>
-
 <script>
 export default {
   props: {
@@ -27,11 +6,6 @@ export default {
       type: Object,
       default: () => {},
     },
-    showButton: Boolean,
-    duration: {
-      type: [String, Number],
-      default: 3000,
-    },
   },
   data() {
     return {
@@ -42,3 +16,24 @@ export default {
   methods: {},
 };
 </script>
+
+<template>
+  <div>
+    <div
+      class="shadow-sm bg-slate-800 dark:bg-slate-700 rounded-[4px] items-center gap-3 inline-flex mb-2 max-w-[25rem] min-h-[1.875rem] min-w-[15rem] px-6 py-3 text-left"
+    >
+      <div class="text-sm font-medium text-white dark:text-white">
+        {{ message }}
+      </div>
+      <div v-if="action">
+        <router-link
+          v-if="action.type == 'link'"
+          :to="action.to"
+          class="font-medium cursor-pointer select-none text-woot-500 dark:text-woot-500 hover:text-woot-600 dark:hover:text-woot-600"
+        >
+          {{ action.message }}
+        </router-link>
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components/SnackbarContainer.vue

@@ -1,18 +1,3 @@
-<template>
-  <transition-group
-    name="toast-fade"
-    tag="div"
-    class="left-0 my-0 mx-auto max-w-[25rem] overflow-hidden absolute right-0 text-center top-4 z-[9999]"
-  >
-    <woot-snackbar
-      v-for="snackMessage in snackMessages"
-      :key="snackMessage.key"
-      :message="snackMessage.message"
-      :action="snackMessage.action"
-    />
-  </transition-group>
-</template>
-
 <script>
 import WootSnackbar from './Snackbar.vue';
 
@@ -34,13 +19,13 @@ export default {
   },
 
   mounted() {
-    bus.$on('newToastMessage', this.onNewToastMessage);
+    this.$emitter.on('newToastMessage', this.onNewToastMessage);
   },
   beforeDestroy() {
-    bus.$off('newToastMessage', this.onNewToastMessage);
+    this.$emitter.off('newToastMessage', this.onNewToastMessage);
   },
   methods: {
-    onNewToastMessage(message, action) {
+    onNewToastMessage({ message, action }) {
       this.snackMessages.push({
         key: new Date().getTime(),
         message,
@@ -53,3 +38,18 @@ export default {
   },
 };
 </script>
+
+<template>
+  <transition-group
+    name="toast-fade"
+    tag="div"
+    class="left-0 my-0 mx-auto max-w-[25rem] overflow-hidden absolute right-0 text-center top-4 z-[9999]"
+  >
+    <WootSnackbar
+      v-for="snackMessage in snackMessages"
+      :key="snackMessage.key"
+      :message="snackMessage.message"
+      :action="snackMessage.action"
+    />
+  </transition-group>
+</template>

app/javascript/dashboard/components/app/PaymentPendingBanner.vue

@@ -1,18 +1,7 @@
-<template>
-  <banner
-    v-if="shouldShowBanner"
-    color-scheme="alert"
-    :banner-message="bannerMessage"
-    :action-button-label="actionButtonMessage"
-    has-action-button
-    @click="routeToBilling"
-  />
-</template>
-
 <script>
-import Banner from 'dashboard/components/ui/Banner.vue';
 import { mapGetters } from 'vuex';
-import adminMixin from 'dashboard/mixins/isAdmin';
+import { useAdmin } from 'dashboard/composables/useAdmin';
+import Banner from 'dashboard/components/ui/Banner.vue';
 import accountMixin from 'dashboard/mixins/account';
 
 const EMPTY_SUBSCRIPTION_INFO = {
@@ -22,7 +11,13 @@ const EMPTY_SUBSCRIPTION_INFO = {
 
 export default {
   components: { Banner },
-  mixins: [adminMixin, accountMixin],
+  mixins: [accountMixin],
+  setup() {
+    const { isAdmin } = useAdmin();
+    return {
+      isAdmin,
+    };
+  },
   computed: {
     ...mapGetters({
       isOnChatwootCloud: 'globalConfig/isOnChatwootCloud',
@@ -80,3 +75,14 @@ export default {
   },
 };
 </script>
+
+<template>
+  <Banner
+    v-if="shouldShowBanner"
+    color-scheme="alert"
+    :banner-message="bannerMessage"
+    :action-button-label="actionButtonMessage"
+    has-action-button
+    @click="routeToBilling"
+  />
+</template>

app/javascript/dashboard/components/app/PendingEmailVerificationBanner.vue

@@ -1,24 +1,12 @@
-<template>
-  <banner
-    v-if="shouldShowBanner"
-    color-scheme="alert"
-    :banner-message="bannerMessage"
-    :action-button-label="actionButtonMessage"
-    action-button-icon="mail"
-    has-action-button
-    @click="resendVerificationEmail"
-  />
-</template>
-
 <script>
 import Banner from 'dashboard/components/ui/Banner.vue';
 import { mapGetters } from 'vuex';
 import accountMixin from 'dashboard/mixins/account';
-import alertMixin from 'shared/mixins/alertMixin';
+import { useAlert } from 'dashboard/composables';
 
 export default {
   components: { Banner },
-  mixins: [accountMixin, alertMixin],
+  mixins: [accountMixin],
   computed: {
     ...mapGetters({
       currentUser: 'getCurrentUser',
@@ -36,8 +24,20 @@ export default {
   methods: {
     resendVerificationEmail() {
       this.$store.dispatch('resendConfirmation');
-      this.showAlert(this.$t('APP_GLOBAL.EMAIL_VERIFICATION_SENT'));
+      useAlert(this.$t('APP_GLOBAL.EMAIL_VERIFICATION_SENT'));
     },
   },
 };
 </script>
+
+<template>
+  <Banner
+    v-if="shouldShowBanner"
+    color-scheme="alert"
+    :banner-message="bannerMessage"
+    :action-button-label="actionButtonMessage"
+    action-button-icon="mail"
+    has-action-button
+    @click="resendVerificationEmail"
+  />
+</template>

app/javascript/dashboard/components/app/UpdateBanner.vue

@@ -1,28 +1,22 @@
-<template>
-  <banner
-    v-if="shouldShowBanner"
-    color-scheme="primary"
-    :banner-message="bannerMessage"
-    href-link="https://github.com/chatwoot/chatwoot/releases"
-    :href-link-text="$t('GENERAL_SETTINGS.LEARN_MORE')"
-    has-close-button
-    @close="dismissUpdateBanner"
-  />
-</template>
 <script>
 import Banner from 'dashboard/components/ui/Banner.vue';
 import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
 import { LocalStorage } from 'shared/helpers/localStorage';
 import { mapGetters } from 'vuex';
-import adminMixin from 'dashboard/mixins/isAdmin';
+import { useAdmin } from 'dashboard/composables/useAdmin';
 import { hasAnUpdateAvailable } from './versionCheckHelper';
 
 export default {
   components: { Banner },
-  mixins: [adminMixin],
   props: {
     latestChatwootVersion: { type: String, default: '' },
   },
+  setup() {
+    const { isAdmin } = useAdmin();
+    return {
+      isAdmin,
+    };
+  },
   data() {
     return { userDismissedBanner: false };
   },
@@ -72,3 +66,15 @@ export default {
   },
 };
 </script>
+
+<template>
+  <Banner
+    v-if="shouldShowBanner"
+    color-scheme="primary"
+    :banner-message="bannerMessage"
+    href-link="https://github.com/chatwoot/chatwoot/releases"
+    :href-link-text="$t('GENERAL_SETTINGS.LEARN_MORE')"
+    has-close-button
+    @close="dismissUpdateBanner"
+  />
+</template>

app/javascript/dashboard/components/app/UpgradeBanner.vue

@@ -1,24 +1,12 @@
-<template>
-  <banner
-    v-if="shouldShowBanner"
-    color-scheme="alert"
-    :banner-message="bannerMessage"
-    :action-button-label="actionButtonMessage"
-    has-action-button
-    @click="routeToBilling"
-  />
-</template>
-
 <script>
 import Banner from 'dashboard/components/ui/Banner.vue';
 import { mapGetters } from 'vuex';
-import adminMixin from 'dashboard/mixins/isAdmin';
 import accountMixin from 'dashboard/mixins/account';
 import { differenceInDays } from 'date-fns';
 
 export default {
   components: { Banner },
-  mixins: [adminMixin, accountMixin],
+  mixins: [accountMixin],
   data() {
     return { conversationMeta: {} };
   },
@@ -87,3 +75,14 @@ export default {
   },
 };
 </script>
+
+<template>
+  <Banner
+    v-if="shouldShowBanner"
+    color-scheme="alert"
+    :banner-message="bannerMessage"
+    :action-button-label="actionButtonMessage"
+    has-action-button
+    @click="routeToBilling"
+  />
+</template>

app/javascript/dashboard/components/base/Hotkey.vue

@@ -1,8 +1,3 @@
-<template>
-  <kbd class="hotkey p-0.5 min-w-[1rem] uppercase" :class="customClass">
-    <slot />
-  </kbd>
-</template>
 <script>
 export default {
   props: {
@@ -14,6 +9,12 @@ export default {
 };
 </script>
 
+<template>
+  <kbd class="hotkey p-0.5 min-w-[1rem] uppercase" :class="customClass">
+    <slot />
+  </kbd>
+</template>
+
 <style lang="scss">
 kbd.hotkey {
   @apply inline-flex leading-[0.625rem] rounded tracking-wide flex-shrink-0 items-center select-none justify-center;

app/javascript/dashboard/components/buttons/Button.vue

@@ -1,18 +1,10 @@
-<template>
-  <button :type="type" class="button nice" :class="variant" @click="onClick">
-    <fluent-icon
-      v-if="!isLoading && icon"
-      class="icon"
-      :class="buttonIconClass"
-      :icon="icon"
-    />
-    <spinner v-if="isLoading" />
-    <slot />
-  </button>
-</template>
-
 <script>
+import Spinner from 'shared/components/Spinner.vue';
+
 export default {
+  components: {
+    Spinner,
+  },
   props: {
     isLoading: {
       type: Boolean,
@@ -42,3 +34,16 @@ export default {
   },
 };
 </script>
+
+<template>
+  <button :type="type" class="button nice" :class="variant" @click="onClick">
+    <fluent-icon
+      v-if="!isLoading && icon"
+      class="icon"
+      :class="buttonIconClass"
+      :icon="icon"
+    />
+    <Spinner v-if="isLoading" />
+    <slot />
+  </button>
+</template>

app/javascript/dashboard/components/buttons/FormSubmitButton.vue

@@ -1,17 +1,3 @@
-<template>
-  <button
-    :type="type"
-    data-testid="submit_button"
-    :disabled="disabled"
-    :class="computedClass"
-    @click="onClick"
-  >
-    <fluent-icon v-if="!!iconClass" :icon="iconClass" class="icon" />
-    <span>{{ buttonText }}</span>
-    <spinner v-if="loading" class="ml-2" :color-scheme="spinnerClass" />
-  </button>
-</template>
-
 <script>
 import Spinner from 'shared/components/Spinner.vue';
 
@@ -61,6 +47,21 @@ export default {
   },
 };
 </script>
+
+<template>
+  <button
+    :type="type"
+    data-testid="submit_button"
+    :disabled="disabled"
+    :class="computedClass"
+    @click="onClick"
+  >
+    <fluent-icon v-if="!!iconClass" :icon="iconClass" class="icon" />
+    <span>{{ buttonText }}</span>
+    <Spinner v-if="loading" class="ml-2" :color-scheme="spinnerClass" />
+  </button>
+</template>
+
 <style lang="scss" scoped>
 button:disabled {
   @apply bg-woot-100 dark:bg-woot-500/25 dark:text-slate-500 opacity-100;

app/javascript/dashboard/components/buttons/ResolveAction.vue

@@ -1,5 +1,147 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useAlert } from 'dashboard/composables';
+import { useToggle } from '@vueuse/core';
+import { useI18n } from 'dashboard/composables/useI18n';
+import { useStore, useStoreGetters } from 'dashboard/composables/store';
+import { useEmitter } from 'dashboard/composables/emitter';
+import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
+
+import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
+import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
+import wootConstants from 'dashboard/constants/globals';
+import {
+  CMD_REOPEN_CONVERSATION,
+  CMD_RESOLVE_CONVERSATION,
+} from 'dashboard/routes/dashboard/commands/commandBarBusEvents';
+
+const store = useStore();
+const getters = useStoreGetters();
+const { t } = useI18n();
+
+const resolveActionsRef = ref(null);
+const arrowDownButtonRef = ref(null);
+const isLoading = ref(false);
+
+const [showActionsDropdown, toggleDropdown] = useToggle();
+const closeDropdown = () => toggleDropdown(false);
+const openDropdown = () => toggleDropdown(true);
+
+const currentChat = computed(() => getters.getSelectedChat.value);
+
+const isOpen = computed(
+  () => currentChat.value.status === wootConstants.STATUS_TYPE.OPEN
+);
+const isPending = computed(
+  () => currentChat.value.status === wootConstants.STATUS_TYPE.PENDING
+);
+const isResolved = computed(
+  () => currentChat.value.status === wootConstants.STATUS_TYPE.RESOLVED
+);
+const isSnoozed = computed(
+  () => currentChat.value.status === wootConstants.STATUS_TYPE.SNOOZED
+);
+
+const buttonClass = computed(() => {
+  if (isPending.value) return 'primary';
+  if (isOpen.value) return 'success';
+  if (isResolved.value) return 'warning';
+  return '';
+});
+
+const showAdditionalActions = computed(
+  () => !isPending.value && !isSnoozed.value
+);
+
+const showOpenButton = computed(() => {
+  return isPending.value || isSnoozed.value;
+});
+
+const getConversationParams = () => {
+  const allConversations = document.querySelectorAll(
+    '.conversations-list .conversation'
+  );
+
+  const activeConversation = document.querySelector(
+    'div.conversations-list div.conversation.active'
+  );
+  const activeConversationIndex = [...allConversations].indexOf(
+    activeConversation
+  );
+  const lastConversationIndex = allConversations.length - 1;
+
+  return {
+    all: allConversations,
+    activeIndex: activeConversationIndex,
+    lastIndex: lastConversationIndex,
+  };
+};
+
+const openSnoozeModal = () => {
+  const ninja = document.querySelector('ninja-keys');
+  ninja.open({ parent: 'snooze_conversation' });
+};
+
+const toggleStatus = (status, snoozedUntil) => {
+  closeDropdown();
+  isLoading.value = true;
+  store
+    .dispatch('toggleStatus', {
+      conversationId: currentChat.value.id,
+      status,
+      snoozedUntil,
+    })
+    .then(() => {
+      useAlert(t('CONVERSATION.CHANGE_STATUS'));
+      isLoading.value = false;
+    });
+};
+
+const onCmdOpenConversation = () => {
+  toggleStatus(wootConstants.STATUS_TYPE.OPEN);
+};
+
+const onCmdResolveConversation = () => {
+  toggleStatus(wootConstants.STATUS_TYPE.RESOLVED);
+};
+
+const keyboardEvents = {
+  'Alt+KeyM': {
+    action: () => arrowDownButtonRef.value?.$el.click(),
+    allowOnFocusedInput: true,
+  },
+  'Alt+KeyE': {
+    action: async () => {
+      await toggleStatus(wootConstants.STATUS_TYPE.RESOLVED);
+    },
+  },
+  '$mod+Alt+KeyE': {
+    action: async event => {
+      const { all, activeIndex, lastIndex } = getConversationParams();
+      await toggleStatus(wootConstants.STATUS_TYPE.RESOLVED);
+
+      if (activeIndex < lastIndex) {
+        all[activeIndex + 1].click();
+      } else if (all.length > 1) {
+        all[0].click();
+        document.querySelector('.conversations-list').scrollTop = 0;
+      }
+      event.preventDefault();
+    },
+  },
+};
+
+useKeyboardEvents(keyboardEvents, resolveActionsRef);
+
+useEmitter(CMD_REOPEN_CONVERSATION, onCmdOpenConversation);
+useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
+</script>
+
 <template>
-  <div class="resolve-actions relative flex items-center justify-end">
+  <div
+    ref="resolveActionsRef"
+    class="relative flex items-center justify-end resolve-actions"
+  >
     <div class="button-group">
       <woot-button
         v-if="isOpen"
@@ -21,7 +163,7 @@
         :is-loading="isLoading"
         @click="onCmdOpenConversation"
       >
-        {{ $t('CONVERSATION.HEADER.REOPEN_ACTION') }}
+        {{ t('CONVERSATION.HEADER.REOPEN_ACTION') }}
       </woot-button>
       <woot-button
         v-else-if="showOpenButton"
@@ -31,11 +173,11 @@
         :is-loading="isLoading"
         @click="onCmdOpenConversation"
       >
-        {{ $t('CONVERSATION.HEADER.OPEN_ACTION') }}
+        {{ t('CONVERSATION.HEADER.OPEN_ACTION') }}
       </woot-button>
       <woot-button
         v-if="showAdditionalActions"
-        ref="arrowDownButton"
+        ref="arrowDownButtonRef"
         :color-scheme="buttonClass"
         :disabled="isLoading"
         icon="chevron-down"
@@ -46,10 +188,10 @@
     <div
       v-if="showActionsDropdown"
       v-on-clickaway="closeDropdown"
-      class="dropdown-pane dropdown-pane--open"
+      class="dropdown-pane dropdown-pane--open left-auto top-[2.625rem] mt-0.5 right-0 max-w-[12.5rem] min-w-[9.75rem]"
     >
-      <woot-dropdown-menu class="mb-0">
-        <woot-dropdown-item v-if="!isPending">
+      <WootDropdownMenu class="mb-0">
+        <WootDropdownItem v-if="!isPending">
           <woot-button
             variant="clear"
             color-scheme="secondary"
@@ -57,213 +199,27 @@
             icon="snooze"
             @click="() => openSnoozeModal()"
           >
-            {{ $t('CONVERSATION.RESOLVE_DROPDOWN.SNOOZE_UNTIL') }}
+            {{ t('CONVERSATION.RESOLVE_DROPDOWN.SNOOZE_UNTIL') }}
           </woot-button>
-        </woot-dropdown-item>
-        <woot-dropdown-item v-if="!isPending">
+        </WootDropdownItem>
+        <WootDropdownItem v-if="!isPending">
           <woot-button
             variant="clear"
             color-scheme="secondary"
             size="small"
             icon="book-clock"
-            @click="() => toggleStatus(STATUS_TYPE.PENDING)"
+            @click="() => toggleStatus(wootConstants.STATUS_TYPE.PENDING)"
           >
-            {{ $t('CONVERSATION.RESOLVE_DROPDOWN.MARK_PENDING') }}
+            {{ t('CONVERSATION.RESOLVE_DROPDOWN.MARK_PENDING') }}
           </woot-button>
-        </woot-dropdown-item>
-      </woot-dropdown-menu>
+        </WootDropdownItem>
+      </WootDropdownMenu>
     </div>
-    <woot-modal
-      :show.sync="showCustomSnoozeModal"
-      :on-close="hideCustomSnoozeModal"
-    >
-      <custom-snooze-modal
-        @close="hideCustomSnoozeModal"
-        @choose-time="chooseSnoozeTime"
-      />
-    </woot-modal>
   </div>
 </template>
 
-<script>
-import { getUnixTime } from 'date-fns';
-import { mapGetters } from 'vuex';
-import { mixin as clickaway } from 'vue-clickaway';
-import alertMixin from 'shared/mixins/alertMixin';
-import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
-import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
-import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
-import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
-import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
-
-import wootConstants from 'dashboard/constants/globals';
-import {
-  CMD_REOPEN_CONVERSATION,
-  CMD_RESOLVE_CONVERSATION,
-  CMD_SNOOZE_CONVERSATION,
-} from '../../routes/dashboard/commands/commandBarBusEvents';
-
-export default {
-  components: {
-    WootDropdownItem,
-    WootDropdownMenu,
-    CustomSnoozeModal,
-  },
-  mixins: [clickaway, alertMixin, keyboardEventListenerMixins],
-  props: { conversationId: { type: [String, Number], required: true } },
-  data() {
-    return {
-      isLoading: false,
-      showActionsDropdown: false,
-      STATUS_TYPE: wootConstants.STATUS_TYPE,
-      showCustomSnoozeModal: false,
-    };
-  },
-  computed: {
-    ...mapGetters({ currentChat: 'getSelectedChat' }),
-    isOpen() {
-      return this.currentChat.status === wootConstants.STATUS_TYPE.OPEN;
-    },
-    isPending() {
-      return this.currentChat.status === wootConstants.STATUS_TYPE.PENDING;
-    },
-    isResolved() {
-      return this.currentChat.status === wootConstants.STATUS_TYPE.RESOLVED;
-    },
-    isSnoozed() {
-      return this.currentChat.status === wootConstants.STATUS_TYPE.SNOOZED;
-    },
-    buttonClass() {
-      if (this.isPending) return 'primary';
-      if (this.isOpen) return 'success';
-      if (this.isResolved) return 'warning';
-      return '';
-    },
-    showAdditionalActions() {
-      return !this.isPending && !this.isSnoozed;
-    },
-  },
-  mounted() {
-    bus.$on(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
-    bus.$on(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
-    bus.$on(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
-  },
-  destroyed() {
-    bus.$off(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
-    bus.$off(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
-    bus.$off(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
-  },
-  methods: {
-    getKeyboardEvents() {
-      return {
-        'Alt+KeyM': {
-          action: () => this.$refs.arrowDownButton?.$el.click(),
-          allowOnFocusedInput: true,
-        },
-        'Alt+KeyE': this.resolveOrToast,
-        '$mod+Alt+KeyE': async event => {
-          const { all, activeIndex, lastIndex } = this.getConversationParams();
-          await this.resolveOrToast();
-
-          if (activeIndex < lastIndex) {
-            all[activeIndex + 1].click();
-          } else if (all.length > 1) {
-            all[0].click();
-            document.querySelector('.conversations-list').scrollTop = 0;
-          }
-
-          event.preventDefault();
-        },
-      };
-    },
-    getConversationParams() {
-      const allConversations = document.querySelectorAll(
-        '.conversations-list .conversation'
-      );
-
-      const activeConversation = document.querySelector(
-        'div.conversations-list div.conversation.active'
-      );
-      const activeConversationIndex = [...allConversations].indexOf(
-        activeConversation
-      );
-      const lastConversationIndex = allConversations.length - 1;
-
-      return {
-        all: allConversations,
-        activeIndex: activeConversationIndex,
-        lastIndex: lastConversationIndex,
-      };
-    },
-    async resolveOrToast() {
-      try {
-        await this.toggleStatus(wootConstants.STATUS_TYPE.RESOLVED);
-      } catch (error) {
-        // error
-      }
-    },
-    onCmdSnoozeConversation(snoozeType) {
-      if (snoozeType === wootConstants.SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME) {
-        this.showCustomSnoozeModal = true;
-      } else {
-        this.toggleStatus(
-          this.STATUS_TYPE.SNOOZED,
-          findSnoozeTime(snoozeType) || null
-        );
-      }
-    },
-    chooseSnoozeTime(customSnoozeTime) {
-      this.showCustomSnoozeModal = false;
-      if (customSnoozeTime) {
-        this.toggleStatus(
-          this.STATUS_TYPE.SNOOZED,
-          getUnixTime(customSnoozeTime)
-        );
-      }
-    },
-    hideCustomSnoozeModal() {
-      this.showCustomSnoozeModal = false;
-    },
-    onCmdOpenConversation() {
-      this.toggleStatus(this.STATUS_TYPE.OPEN);
-    },
-    onCmdResolveConversation() {
-      this.toggleStatus(this.STATUS_TYPE.RESOLVED);
-    },
-    showOpenButton() {
-      return this.isResolved || this.isSnoozed;
-    },
-    closeDropdown() {
-      this.showActionsDropdown = false;
-    },
-    openDropdown() {
-      this.showActionsDropdown = true;
-    },
-    toggleStatus(status, snoozedUntil) {
-      this.closeDropdown();
-      this.isLoading = true;
-      this.$store
-        .dispatch('toggleStatus', {
-          conversationId: this.currentChat.id,
-          status,
-          snoozedUntil,
-        })
-        .then(() => {
-          this.showAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
-          this.isLoading = false;
-        });
-    },
-    openSnoozeModal() {
-      const ninja = document.querySelector('ninja-keys');
-      ninja.open({ parent: 'snooze_conversation' });
-    },
-  },
-};
-</script>
 <style lang="scss" scoped>
 .dropdown-pane {
-  @apply left-auto top-[2.625rem] mt-0.5 right-0 max-w-[12.5rem] min-w-[9.75rem];
-
   .dropdown-menu__item {
     @apply mb-0;
   }

app/javascript/dashboard/components/index.js

@@ -24,6 +24,7 @@ import SubmitButton from './buttons/FormSubmitButton';
 import Tabs from './ui/Tabs/Tabs';
 import TabsItem from './ui/Tabs/TabsItem';
 import Thumbnail from './widgets/Thumbnail.vue';
+import DatePicker from './ui/DatePicker/DatePicker.vue';
 
 const WootUIKit = {
   AvatarUploader,
@@ -51,6 +52,7 @@ const WootUIKit = {
   Tabs,
   TabsItem,
   Thumbnail,
+  DatePicker,
   install(Vue) {
     const keys = Object.keys(this);
     keys.pop(); // remove 'install' from keys

app/javascript/dashboard/components/layout/AvailabilityStatus.vue

@@ -1,54 +1,6 @@
-<template>
-  <woot-dropdown-menu>
-    <woot-dropdown-header :title="$t('SIDEBAR.SET_AVAILABILITY_TITLE')" />
-    <woot-dropdown-item
-      v-for="status in availabilityStatuses"
-      :key="status.value"
-      class="flex items-baseline"
-    >
-      <woot-button
-        size="small"
-        :color-scheme="status.disabled ? '' : 'secondary'"
-        :variant="status.disabled ? 'smooth' : 'clear'"
-        class-names="status-change--dropdown-button"
-        @click="changeAvailabilityStatus(status.value)"
-      >
-        <availability-status-badge :status="status.value" />
-        {{ status.label }}
-      </woot-button>
-    </woot-dropdown-item>
-    <woot-dropdown-divider />
-    <woot-dropdown-item class="m-0 flex items-center justify-between p-2">
-      <div class="flex items-center">
-        <fluent-icon
-          v-tooltip.right-start="$t('SIDEBAR.SET_AUTO_OFFLINE.INFO_TEXT')"
-          icon="info"
-          size="14"
-          class="mt-px"
-        />
-
-        <span
-          class="my-0 mx-1 text-xs font-medium text-slate-600 dark:text-slate-100"
-        >
-          {{ $t('SIDEBAR.SET_AUTO_OFFLINE.TEXT') }}
-        </span>
-      </div>
-
-      <woot-switch
-        size="small"
-        class="mt-px mx-1 mb-0"
-        :value="currentUserAutoOffline"
-        @input="updateAutoOffline"
-      />
-    </woot-dropdown-item>
-    <woot-dropdown-divider />
-  </woot-dropdown-menu>
-</template>
-
 <script>
 import { mapGetters } from 'vuex';
-import { mixin as clickaway } from 'vue-clickaway';
-import alertMixin from 'shared/mixins/alertMixin';
+import { useAlert } from 'dashboard/composables';
 import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
 import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
 import WootDropdownHeader from 'shared/components/ui/dropdown/DropdownHeader.vue';
@@ -66,9 +18,6 @@ export default {
     WootDropdownItem,
     AvailabilityStatusBadge,
   },
-
-  mixins: [clickaway, alertMixin],
-
   data() {
     return {
       isStatusMenuOpened: false,
@@ -130,7 +79,7 @@ export default {
           account_id: this.currentAccountId,
         });
       } catch (error) {
-        this.showAlert(
+        useAlert(
           this.$t('PROFILE_SETTINGS.FORM.AVAILABILITY.SET_AVAILABILITY_ERROR')
         );
       } finally {
@@ -140,3 +89,50 @@ export default {
   },
 };
 </script>
+
+<template>
+  <WootDropdownMenu>
+    <WootDropdownHeader :title="$t('SIDEBAR.SET_AVAILABILITY_TITLE')" />
+    <WootDropdownItem
+      v-for="status in availabilityStatuses"
+      :key="status.value"
+      class="flex items-baseline"
+    >
+      <woot-button
+        size="small"
+        :color-scheme="status.disabled ? '' : 'secondary'"
+        :variant="status.disabled ? 'smooth' : 'clear'"
+        class-names="status-change--dropdown-button"
+        @click="changeAvailabilityStatus(status.value)"
+      >
+        <AvailabilityStatusBadge :status="status.value" />
+        {{ status.label }}
+      </woot-button>
+    </WootDropdownItem>
+    <WootDropdownDivider />
+    <WootDropdownItem class="flex items-center justify-between p-2 m-0">
+      <div class="flex items-center">
+        <fluent-icon
+          v-tooltip.right-start="$t('SIDEBAR.SET_AUTO_OFFLINE.INFO_TEXT')"
+          icon="info"
+          size="14"
+          class="mt-px"
+        />
+
+        <span
+          class="mx-1 my-0 text-xs font-medium text-slate-600 dark:text-slate-100"
+        >
+          {{ $t('SIDEBAR.SET_AUTO_OFFLINE.TEXT') }}
+        </span>
+      </div>
+
+      <woot-switch
+        size="small"
+        class="mx-1 mt-px mb-0"
+        :value="currentUserAutoOffline"
+        @input="updateAutoOffline"
+      />
+    </WootDropdownItem>
+    <WootDropdownDivider />
+  </WootDropdownMenu>
+</template>

app/javascript/dashboard/components/layout/Sidebar.vue

@@ -1,50 +1,20 @@
-<template>
-  <aside class="flex h-full">
-    <primary-sidebar
-      :logo-source="globalConfig.logoThumbnail"
-      :installation-name="globalConfig.installationName"
-      :is-a-custom-branded-instance="isACustomBrandedInstance"
-      :account-id="accountId"
-      :menu-items="primaryMenuItems"
-      :active-menu-item="activePrimaryMenu.key"
-      @toggle-accounts="toggleAccountModal"
-      @key-shortcut-modal="toggleKeyShortcutModal"
-      @open-notification-panel="openNotificationPanel"
-    />
-    <secondary-sidebar
-      v-if="showSecondarySidebar"
-      :class="sidebarClassName"
-      :account-id="accountId"
-      :inboxes="inboxes"
-      :labels="labels"
-      :teams="teams"
-      :custom-views="customViews"
-      :menu-config="activeSecondaryMenu"
-      :current-role="currentRole"
-      :is-on-chatwoot-cloud="isOnChatwootCloud"
-      @add-label="showAddLabelPopup"
-      @toggle-accounts="toggleAccountModal"
-    />
-  </aside>
-</template>
-
 <script>
+import { ref } from 'vue';
 import { mapGetters } from 'vuex';
-import adminMixin from '../../mixins/isAdmin';
 import { getSidebarItems } from './config/default-sidebar';
-import alertMixin from 'shared/mixins/alertMixin';
+import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
+import { useRoute, useRouter } from 'dashboard/composables/route';
 
 import PrimarySidebar from './sidebarComponents/Primary.vue';
 import SecondarySidebar from './sidebarComponents/Secondary.vue';
-import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
-import router from '../../routes';
+import { routesWithPermissions } from '../../routes';
+import { hasPermissions } from '../../helper/permissionsHelper';
 
 export default {
   components: {
     PrimarySidebar,
     SecondarySidebar,
   },
-  mixins: [adminMixin, alertMixin, keyboardEventListenerMixins],
   props: {
     showSecondarySidebar: {
       type: Boolean,
@@ -55,6 +25,52 @@ export default {
       default: '',
     },
   },
+  setup(props, { emit }) {
+    const sidebarRef = ref(null);
+    const route = useRoute();
+    const router = useRouter();
+
+    const toggleKeyShortcutModal = () => {
+      emit('openKeyShortcutModal');
+    };
+    const closeKeyShortcutModal = () => {
+      emit('closeKeyShortcutModal');
+    };
+    const isCurrentRouteSameAsNavigation = routeName => {
+      return route.name === routeName;
+    };
+    const navigateToRoute = routeName => {
+      if (!isCurrentRouteSameAsNavigation(routeName)) {
+        router.push({ name: routeName });
+      }
+    };
+    const keyboardEvents = {
+      '$mod+Slash': {
+        action: toggleKeyShortcutModal,
+      },
+      '$mod+Escape': {
+        action: closeKeyShortcutModal,
+      },
+      'Alt+KeyC': {
+        action: () => navigateToRoute('home'),
+      },
+      'Alt+KeyV': {
+        action: () => navigateToRoute('contacts_dashboard'),
+      },
+      'Alt+KeyR': {
+        action: () => navigateToRoute('account_overview_reports'),
+      },
+      'Alt+KeyS': {
+        action: () => navigateToRoute('agent_list'),
+      },
+    };
+    useKeyboardEvents(keyboardEvents, sidebarRef);
+
+    return {
+      toggleKeyShortcutModal,
+      sidebarRef,
+    };
+  },
   data() {
     return {
       showOptionsMenu: false,
@@ -64,7 +80,6 @@ export default {
   computed: {
     ...mapGetters({
       accountId: 'getCurrentAccountId',
-      currentRole: 'getCurrentRole',
       currentUser: 'getCurrentUser',
       globalConfig: 'globalConfig/get',
       inboxes: 'inboxes/getInboxes',
@@ -98,9 +113,13 @@ export default {
       return getSidebarItems(this.accountId);
     },
     primaryMenuItems() {
+      const userPermissions = this.currentUser.permissions;
       const menuItems = this.sideMenuConfig.primaryMenu;
       return menuItems.filter(menuItem => {
-        const isAvailableForTheUser = menuItem.roles.includes(this.currentRole);
+        const isAvailableForTheUser = hasPermissions(
+          routesWithPermissions[menuItem.toStateName],
+          userPermissions
+        );
 
         if (!isAvailableForTheUser) {
           return false;
@@ -159,50 +178,48 @@ export default {
         this.$store.dispatch('customViews/get', this.activeCustomView);
       }
     },
-    toggleKeyShortcutModal() {
-      this.$emit('open-key-shortcut-modal');
-    },
-    closeKeyShortcutModal() {
-      this.$emit('close-key-shortcut-modal');
-    },
-    getKeyboardEvents() {
-      return {
-        '$mod+Slash': this.toggleKeyShortcutModal,
-        '$mod+Escape': this.closeKeyShortcutModal,
-        'Alt+KeyC': {
-          action: () => this.navigateToRoute('home'),
-        },
-        'Alt+KeyV': {
-          action: () => this.navigateToRoute('contacts_dashboard'),
-        },
-        'Alt+KeyR': {
-          action: () => this.navigateToRoute('account_overview_reports'),
-        },
-        'Alt+KeyS': {
-          action: () => this.navigateToRoute('agent_list'),
-        },
-      };
-    },
-    navigateToRoute(routeName) {
-      if (!this.isCurrentRouteSameAsNavigation(routeName)) {
-        router.push({ name: routeName });
-      }
-    },
-    isCurrentRouteSameAsNavigation(routeName) {
-      return this.$route.name === routeName;
-    },
     toggleSupportChatWindow() {
       window.$chatwoot.toggle();
     },
     toggleAccountModal() {
-      this.$emit('toggle-account-modal');
+      this.$emit('toggleAccountModal');
     },
     showAddLabelPopup() {
-      this.$emit('show-add-label-popup');
+      this.$emit('showAddLabelPopup');
     },
     openNotificationPanel() {
-      this.$emit('open-notification-panel');
+      this.$emit('openNotificationPanel');
     },
   },
 };
 </script>
+
+<template>
+  <aside ref="sidebarRef" class="flex h-full">
+    <PrimarySidebar
+      :logo-source="globalConfig.logoThumbnail"
+      :installation-name="globalConfig.installationName"
+      :is-a-custom-branded-instance="isACustomBrandedInstance"
+      :account-id="accountId"
+      :menu-items="primaryMenuItems"
+      :active-menu-item="activePrimaryMenu.key"
+      @toggleAccounts="toggleAccountModal"
+      @openKeyShortcutModal="toggleKeyShortcutModal"
+      @openNotificationPanel="openNotificationPanel"
+    />
+    <SecondarySidebar
+      v-if="showSecondarySidebar"
+      :class="sidebarClassName"
+      :account-id="accountId"
+      :inboxes="inboxes"
+      :labels="labels"
+      :teams="teams"
+      :custom-views="customViews"
+      :menu-config="activeSecondaryMenu"
+      :current-user="currentUser"
+      :is-on-chatwoot-cloud="isOnChatwootCloud"
+      @addLabel="showAddLabelPopup"
+      @toggleAccounts="toggleAccountModal"
+    />
+  </aside>
+</template>