Merge branch 'develop' into chore/notification-logging

# Pull Request Template

## Description

Replace Hook mixin with useHook composable

Fixes # (issue)

## Type of change

Please delete options that are not relevant.

- [ ] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.


## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>

.circleci/config.yml

@@ -7,7 +7,7 @@ defaults: &defaults
   working_directory: ~/build
   docker:
     # specify the version you desire here
-    - image: cimg/ruby:3.2.2-browsers
+    - image: cimg/ruby:3.3.3-browsers
 
     # Specify service dependencies here if necessary
     # CircleCI maintains a library of pre-built images
@@ -130,10 +130,7 @@ jobs:
           command: |
             mkdir -p ~/tmp/test-results/frontend_specs
             ~/tmp/cc-test-reporter before-build
-            TESTFILES=$(circleci tests glob **/specs/*.spec.js | circleci tests split --split-by=timings)
-            yarn test:coverage --profile 10 \
-                               --out ~/tmp/test-results/yarn.xml \
-                               -- ${TESTFILES}
+            yarn test:coverage
       - run:
           name: Code Climate Test Coverage
           command: |

.devcontainer/docker-compose.yml

@@ -12,7 +12,7 @@ services:
       args:
         VARIANT: "ubuntu-22.04"
         NODE_VERSION: "20.9.0"
-        RUBY_VERSION: "3.2.2"
+        RUBY_VERSION: "3.3.3"
         # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
         USER_UID: "1000"
         USER_GID: "1000"
@@ -25,7 +25,7 @@ services:
       args:
         VARIANT: "ubuntu-22.04"
         NODE_VERSION: "20.9.0"
-        RUBY_VERSION: "3.2.2"
+        RUBY_VERSION: "3.3.3"
         # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
         USER_UID: "1000"
         USER_GID: "1000"

.env.example

@@ -1,4 +1,9 @@
+# Learn about the various environment variables at
+# https://www.chatwoot.com/docs/self-hosted/configuration/environment-variables/#rails-production-variables
+
 # Used to verify the integrity of signed cookies. so ensure a secure value is set
+# SECRET_KEY_BASE should be alphanumeric. Avoid special characters or symbols. 
+# Use `rake secret` to generate this variable
 SECRET_KEY_BASE=replace_with_lengthy_secure_hex
 
 # Replace with the URL you are planning to use for your app
@@ -23,6 +28,9 @@ FORCE_SSL=false
 ENABLE_ACCOUNT_SIGNUP=false
 
 # Redis config
+# specify the configs via single URL or individual variables
+# ref: https://www.iana.org/assignments/uri-schemes/prov/redis
+# You can also use the following format for the URL: redis://:password@host:port/db_number
 REDIS_URL=redis://redis:6379
 # If you are using docker-compose, set this variable's value to be any string,
 # which will be the password for the redis service running inside the docker-compose
@@ -77,6 +85,8 @@ SMTP_OPENSSL_VERIFY_MODE=peer
 # Comment out the following environment variables if required by your SMTP server
 # SMTP_TLS=
 # SMTP_SSL=
+# SMTP_OPEN_TIMEOUT
+# SMTP_READ_TIMEOUT
 
 # Mail Incoming
 # This is the domain set for the reply emails when conversation continuity is enabled
@@ -181,12 +191,6 @@ ANDROID_SHA256_CERT_FINGERPRINT=AC:73:8E:DE:EB:56:EA:CC:10:87:02:A7:65:37:7B:38:
 # SENTRY_DSN=
 
 
-# MICROSOFT CLARITY
-# MS_CLARITY_TOKEN=xxxxxxxxx
-
-# GOOGLE_TAG_MANAGER
-# GOOGLE_TAG = GTM-XXXXXXX
-
 ## Scout
 ## https://scoutapm.com/docs/ruby/configuration
 # SCOUT_KEY=YOURKEY
@@ -253,3 +257,4 @@ AZURE_APP_SECRET=
 # Set to true if you want to remove stale contact inboxes
 # contact_inboxes with no conversation older than 90 days will be removed
 # REMOVE_STALE_CONTACT_INBOX_JOB_STATUS=false
+

.eslintrc.js

@@ -27,6 +27,160 @@ module.exports = {
     'import/no-unresolved': 'off',
     'vue/html-indent': 'off',
     'vue/multi-word-component-names': 'off',
+    'vue/next-tick-style': ['error', 'callback'],
+    'vue/block-order': [
+      'error',
+      {
+        order: ['script', 'template', 'style'],
+      },
+    ],
+    'vue/component-name-in-template-casing': [
+      'error',
+      'PascalCase',
+      {
+        registeredComponentsOnly: true,
+      },
+    ],
+    'vue/component-options-name-casing': ['error', 'PascalCase'],
+    'vue/custom-event-name-casing': ['error', 'camelCase'],
+    'vue/define-emits-declaration': ['error'],
+    'vue/define-macros-order': [
+      'error',
+      {
+        order: ['defineProps', 'defineEmits'],
+        defineExposeLast: false,
+      },
+    ],
+    'vue/define-props-declaration': ['error', 'runtime'],
+    'vue/match-component-import-name': ['error'],
+    'vue/no-bare-strings-in-template': [
+      'error',
+      {
+        allowlist: [
+          '(',
+          ')',
+          ',',
+          '.',
+          '&',
+          '+',
+          '-',
+          '=',
+          '*',
+          '/',
+          '#',
+          '%',
+          '!',
+          '?',
+          ':',
+          '[',
+          ']',
+          '{',
+          '}',
+          '<',
+          '>',
+          '⌘',
+          '📄',
+          '🎉',
+          '💬',
+          '👥',
+          '📥',
+          '🔖',
+          '❌',
+          '✅',
+          '\u00b7',
+          '\u2022',
+          '\u2010',
+          '\u2013',
+          '\u2014',
+          '\u2212',
+          '|',
+        ],
+        attributes: {
+          '/.+/': [
+            'title',
+            'aria-label',
+            'aria-placeholder',
+            'aria-roledescription',
+            'aria-valuetext',
+          ],
+          input: ['placeholder'],
+        },
+        directives: ['v-text'],
+      },
+    ],
+    'vue/no-empty-component-block': 'error',
+    'vue/no-multiple-objects-in-class': 'error',
+    'vue/no-root-v-if': 'warn',
+    'vue/no-static-inline-styles': [
+      'error',
+      {
+        allowBinding: false,
+      },
+    ],
+    'vue/no-template-target-blank': [
+      'error',
+      {
+        allowReferrer: false,
+        enforceDynamicLinks: 'always',
+      },
+    ],
+    'vue/no-required-prop-with-default': [
+      'error',
+      {
+        autofix: false,
+      },
+    ],
+    'vue/no-this-in-before-route-enter': 'error',
+    'vue/no-undef-components': [
+      'error',
+      {
+        ignorePatterns: [
+          '^woot-',
+          '^fluent-',
+          '^multiselect',
+          '^router-link',
+          '^router-view',
+          '^ninja-keys',
+          '^FormulateForm',
+          '^FormulateInput',
+          '^highlightjs',
+        ],
+      },
+    ],
+    'vue/no-unused-emit-declarations': 'error',
+    'vue/no-unused-refs': 'error',
+    'vue/no-use-v-else-with-v-for': 'error',
+    'vue/prefer-true-attribute-shorthand': 'error',
+    'vue/no-useless-v-bind': [
+      'error',
+      {
+        ignoreIncludesComment: false,
+        ignoreStringEscape: false,
+      },
+    ],
+    'vue/no-v-text': 'error',
+    'vue/padding-line-between-blocks': ['error', 'always'],
+    'vue/prefer-separate-static-class': 'error',
+    'vue/require-explicit-slots': 'error',
+    'vue/require-macro-variable-name': [
+      'error',
+      {
+        defineProps: 'props',
+        defineEmits: 'emit',
+        defineSlots: 'slots',
+        useSlots: 'slots',
+        useAttrs: 'attrs',
+      },
+    ],
+    'vue/no-unused-properties': [
+      'error',
+      {
+        groups: ['props'],
+        deepData: false,
+        ignorePublicMembers: false,
+        unreferencedOptions: [],
+      },
+    ],
     'vue/max-attributes-per-line': [
       'error',
       {
@@ -65,10 +219,10 @@ module.exports = {
   },
   env: {
     browser: true,
-    jest: true,
     node: true,
   },
   globals: {
     bus: true,
+    vi: true,
   },
 };

.github/workflows/lock.yml

@@ -25,13 +25,5 @@ jobs:
         with: 
           issue-inactive-days: '30'
           issue-lock-reason: 'resolved'
-          issue-comment: >
-            This issue has been automatically locked since there
-            has not been any recent activity after it was closed.
-            Please open a new issue for related bugs.
           pr-inactive-days: '30'
           pr-lock-reason: 'resolved'
-          pr-comment: >
-            This pull request has been automatically locked since there
-            has not been any recent activity after it was closed.
-            Please open a new issue for related bugs.

.ruby-version

@@ -1 +1 @@
-3.2.2
+3.3.3

.storybook/preview.js

@@ -2,7 +2,6 @@ import { addDecorator } from '@storybook/vue';
 import Vue from 'vue';
 import Vuex from 'vuex';
 import VueI18n from 'vue-i18n';
-import Vuelidate from 'vuelidate';
 import Multiselect from 'vue-multiselect';
 import VueDOMPurifyHTML from 'vue-dompurify-html';
 import FluentIcon from 'shared/components/FluentIcon/DashboardIcon';
@@ -14,7 +13,6 @@ import { domPurifyConfig } from 'shared/helpers/HTMLSanitizer';
 import '../app/javascript/dashboard/assets/scss/storybook.scss';
 
 Vue.use(VueI18n);
-Vue.use(Vuelidate);
 Vue.use(WootUiKit);
 Vue.use(Vuex);
 Vue.use(VueDOMPurifyHTML, domPurifyConfig);
@@ -32,7 +30,7 @@ addDecorator(() => ({
   template: '<story/>',
   i18n: i18nConfig,
   store,
-  beforeCreate: function() {
+  beforeCreate: function () {
     this.$root._i18n = this.$i18n;
   },
 }));

Gemfile

@@ -1,10 +1,10 @@
 source 'https://rubygems.org'
 
-ruby '3.2.2'
+ruby '3.3.3'
 
 ##-- base gems for rails --##
 gem 'rack-cors', '2.0.0', require: 'rack/cors'
-gem 'rails', '~> 7.0.8.1'
+gem 'rails', '~> 7.0.8.4'
 # Reduces boot times through caching; required in config/boot.rb
 gem 'bootsnap', require: false
 
@@ -61,7 +61,7 @@ gem 'redis-namespace'
 gem 'activerecord-import'
 
 ##--- gems for server & infra configuration ---##
-gem 'dotenv-rails'
+gem 'dotenv-rails', '>= 3.0.0'
 gem 'foreman'
 gem 'puma'
 gem 'webpacker'
@@ -71,13 +71,13 @@ gem 'barnes'
 ##--- gems for authentication & authorization ---##
 gem 'devise', '>= 4.9.4'
 gem 'devise-secure_password', git: 'https://github.com/chatwoot/devise-secure_password', branch: 'chatwoot'
-gem 'devise_token_auth'
+gem 'devise_token_auth', '>= 1.2.3'
 # authorization
 gem 'jwt'
 gem 'pundit'
 # super admin
 gem 'administrate', '>= 0.20.1'
-gem 'administrate-field-active_storage', '>= 1.0.1'
+gem 'administrate-field-active_storage', '>= 1.0.3'
 gem 'administrate-field-belongs_to_search', '>= 0.9.0'
 
 ##--- gems for pubsub service ---##
@@ -111,18 +111,18 @@ gem 'elastic-apm', require: false
 gem 'newrelic_rpm', require: false
 gem 'newrelic-sidekiq-metrics', '>= 1.6.2', require: false
 gem 'scout_apm', require: false
-gem 'sentry-rails', '>= 5.14.0', require: false
+gem 'sentry-rails', '>= 5.19.0', require: false
 gem 'sentry-ruby', require: false
-gem 'sentry-sidekiq', '>= 5.14.0', require: false
+gem 'sentry-sidekiq', '>= 5.19.0', require: false
 
 ##-- background job processing --##
-gem 'sidekiq', '>= 7.2.1'
+gem 'sidekiq', '>= 7.3.1'
 # We want cron jobs
 gem 'sidekiq-cron', '>= 1.12.0'
 
 ##-- Push notification service --##
 gem 'fcm'
-gem 'web-push'
+gem 'web-push', '>= 3.0.1'
 
 ##-- geocoding / parse location from ip --##
 # http://www.rubygeocoder.com/
@@ -166,7 +166,7 @@ gem 'audited', '~> 5.4', '>= 5.4.1'
 # need for google auth
 gem 'omniauth', '>= 2.1.2'
 gem 'omniauth-google-oauth2', '>= 1.1.2'
-gem 'omniauth-rails_csrf_protection', '~> 1.0'
+gem 'omniauth-rails_csrf_protection', '~> 1.0', '>= 1.0.2'
 
 ## Gems for reponse bot
 # adds cosine similarity to postgres using vector extension
@@ -228,7 +228,7 @@ group :development, :test do
   gem 'mock_redis'
   gem 'pry-rails'
   gem 'rspec_junit_formatter'
-  gem 'rspec-rails'
+  gem 'rspec-rails', '>= 6.1.4'
   gem 'rubocop', require: false
   gem 'rubocop-performance', require: false
   gem 'rubocop-rails', require: false

Gemfile.lock

@@ -33,78 +33,78 @@ GIT
 GEM
   remote: https://rubygems.org/
   specs:
-    actioncable (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actioncable (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       nio4r (~> 2.0)
       websocket-driver (>= 0.6.1)
-    actionmailbox (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activejob (= 7.0.8.1)
-      activerecord (= 7.0.8.1)
-      activestorage (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actionmailbox (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activejob (= 7.0.8.4)
+      activerecord (= 7.0.8.4)
+      activestorage (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       mail (>= 2.7.1)
       net-imap
       net-pop
       net-smtp
-    actionmailer (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      actionview (= 7.0.8.1)
-      activejob (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actionmailer (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      actionview (= 7.0.8.4)
+      activejob (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       mail (~> 2.5, >= 2.5.4)
       net-imap
       net-pop
       net-smtp
       rails-dom-testing (~> 2.0)
-    actionpack (7.0.8.1)
-      actionview (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actionpack (7.0.8.4)
+      actionview (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       rack (~> 2.0, >= 2.2.4)
       rack-test (>= 0.6.3)
       rails-dom-testing (~> 2.0)
       rails-html-sanitizer (~> 1.0, >= 1.2.0)
-    actiontext (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activerecord (= 7.0.8.1)
-      activestorage (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actiontext (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activerecord (= 7.0.8.4)
+      activestorage (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       globalid (>= 0.6.0)
       nokogiri (>= 1.8.5)
-    actionview (7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actionview (7.0.8.4)
+      activesupport (= 7.0.8.4)
       builder (~> 3.1)
       erubi (~> 1.4)
       rails-dom-testing (~> 2.0)
       rails-html-sanitizer (~> 1.1, >= 1.2.0)
     active_record_query_trace (1.8)
-    activejob (7.0.8.1)
-      activesupport (= 7.0.8.1)
+    activejob (7.0.8.4)
+      activesupport (= 7.0.8.4)
       globalid (>= 0.3.6)
-    activemodel (7.0.8.1)
-      activesupport (= 7.0.8.1)
-    activerecord (7.0.8.1)
-      activemodel (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    activemodel (7.0.8.4)
+      activesupport (= 7.0.8.4)
+    activerecord (7.0.8.4)
+      activemodel (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
     activerecord-import (1.4.1)
       activerecord (>= 4.2)
-    activestorage (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activejob (= 7.0.8.1)
-      activerecord (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    activestorage (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activejob (= 7.0.8.4)
+      activerecord (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       marcel (~> 1.0)
       mini_mime (>= 1.1.0)
-    activesupport (7.0.8.1)
+    activesupport (7.0.8.4)
       concurrent-ruby (~> 1.0, >= 1.0.2)
       i18n (>= 1.6, < 2)
       minitest (>= 5.1)
       tzinfo (~> 2.0)
     acts-as-taggable-on (9.0.1)
       activerecord (>= 6.0, < 7.1)
-    addressable (2.8.4)
-      public_suffix (>= 2.0.2, < 6.0)
+    addressable (2.8.7)
+      public_suffix (>= 2.0.2, < 7.0)
     administrate (0.20.1)
       actionpack (>= 6.0, < 8.0)
       actionview (>= 6.0, < 8.0)
@@ -113,7 +113,7 @@ GEM
       kaminari (~> 1.2.2)
       sassc-rails (~> 2.1)
       selectize-rails (~> 0.6)
-    administrate-field-active_storage (1.0.1)
+    administrate-field-active_storage (1.0.3)
       administrate (>= 0.2.2)
       rails (>= 7.0)
     administrate-field-belongs_to_search (0.9.0)
@@ -148,14 +148,15 @@ GEM
     barnes (0.0.9)
       multi_json (~> 1)
       statsd-ruby (~> 1.1)
-    base64 (0.1.1)
+    base64 (0.2.0)
     bcrypt (3.1.20)
+    bigdecimal (3.1.8)
     bindex (0.8.1)
     bootsnap (1.16.0)
       msgpack (~> 1.2)
     brakeman (5.4.1)
     browser (5.3.1)
-    builder (3.2.4)
+    builder (3.3.0)
     bullet (7.0.7)
       activesupport (>= 3.0.0)
       uniform_notifier (~> 1.11)
@@ -168,12 +169,15 @@ GEM
     climate_control (1.2.0)
     coderay (1.1.3)
     commonmarker (0.23.10)
-    concurrent-ruby (1.2.3)
+    concurrent-ruby (1.3.4)
     connection_pool (2.4.1)
-    crack (0.4.5)
+    crack (1.0.0)
+      bigdecimal
       rexml
     crass (1.0.6)
-    csv-safe (3.2.1)
+    csv (3.3.0)
+    csv-safe (3.3.1)
+      csv (~> 3.0)
     cypress-on-rails (1.16.0)
       rack
     database_cleaner (2.0.2)
@@ -182,13 +186,16 @@ GEM
       activerecord (>= 5.a)
       database_cleaner-core (~> 2.0.0)
     database_cleaner-core (2.0.1)
-    date (3.3.4)
-    ddtrace (1.11.1)
-      debase-ruby_core_source (>= 0.10.16, <= 3.2.0)
-      libdatadog (~> 2.0.0.1.0)
-      libddwaf (~> 1.8.2.0.0)
+    datadog-ci (0.8.3)
       msgpack
-    debase-ruby_core_source (3.2.0)
+    date (3.3.4)
+    ddtrace (1.23.2)
+      datadog-ci (~> 0.8.1)
+      debase-ruby_core_source (= 3.3.1)
+      libdatadog (~> 7.0.0.1.0)
+      libddwaf (~> 1.14.0.0.0)
+      msgpack
+    debase-ruby_core_source (3.3.1)
     debug (1.8.0)
       irb (>= 1.5.0)
       reline (>= 0.3.1)
@@ -199,20 +206,20 @@ GEM
       railties (>= 4.1.0)
       responders
       warden (~> 1.2.3)
-    devise_token_auth (1.2.1)
+    devise_token_auth (1.2.3)
       bcrypt (~> 3.0)
       devise (> 3.5.2, < 5)
-      rails (>= 4.2.0, < 7.1)
-    diff-lcs (1.5.0)
+      rails (>= 4.2.0, < 7.2)
+    diff-lcs (1.5.1)
     digest-crc (0.6.4)
       rake (>= 12.0.0, < 14.0.0)
     docile (1.4.0)
     domain_name (0.5.20190701)
       unf (>= 0.0.5, < 1.0.0)
-    dotenv (2.8.1)
-    dotenv-rails (2.8.1)
-      dotenv (= 2.8.1)
-      railties (>= 3.2)
+    dotenv (3.1.2)
+    dotenv-rails (3.1.2)
+      dotenv (= 3.1.2)
+      railties (>= 6.1)
     down (5.4.0)
       addressable (~> 2.8)
     ecma-re-validator (0.4.0)
@@ -222,8 +229,8 @@ GEM
       http (>= 3.0)
       ruby2_keywords
     email_reply_trimmer (0.1.13)
-    erubi (1.12.0)
-    et-orbi (1.2.7)
+    erubi (1.13.0)
+    et-orbi (1.2.11)
       tzinfo
     execjs (2.8.1)
     facebook-messenger (2.0.1)
@@ -261,8 +268,8 @@ GEM
       rake
     flag_shih_tzu (0.3.23)
     foreman (0.87.2)
-    fugit (1.9.0)
-      et-orbi (~> 1, >= 1.2.7)
+    fugit (1.11.1)
+      et-orbi (~> 1, >= 1.2.11)
       raabro (~> 1.4)
     gapic-common (0.18.0)
       faraday (>= 1.9, < 3.a)
@@ -352,9 +359,8 @@ GEM
       ruby2ruby (~> 2.4)
       ruby_parser (~> 3.10)
     hana (1.3.7)
-    hashdiff (1.0.1)
+    hashdiff (1.1.0)
     hashie (5.0.0)
-    hkdf (1.0.0)
     http (5.1.1)
       addressable (~> 2.8)
       http-cookie (~> 1.0)
@@ -368,7 +374,7 @@ GEM
       mini_mime (>= 1.0.0)
       multi_xml (>= 0.5.2)
     httpclient (2.8.3)
-    i18n (1.14.4)
+    i18n (1.14.5)
       concurrent-ruby (~> 1.0)
     image_processing (1.12.2)
       mini_magick (>= 4.9.5, < 5)
@@ -416,15 +422,15 @@ GEM
       addressable (~> 2.8)
     letter_opener (1.8.1)
       launchy (>= 2.2, < 3)
-    libdatadog (2.0.0.1.0)
-    libdatadog (2.0.0.1.0-x86_64-linux)
-    libddwaf (1.8.2.0.0)
+    libdatadog (7.0.0.1.0)
+    libdatadog (7.0.0.1.0-x86_64-linux)
+    libddwaf (1.14.0.0.0)
       ffi (~> 1.0)
-    libddwaf (1.8.2.0.0-arm64-darwin)
+    libddwaf (1.14.0.0.0-arm64-darwin)
       ffi (~> 1.0)
-    libddwaf (1.8.2.0.0-x86_64-darwin)
+    libddwaf (1.14.0.0.0-x86_64-darwin)
       ffi (~> 1.0)
-    libddwaf (1.8.2.0.0-x86_64-linux)
+    libddwaf (1.14.0.0.0-x86_64-linux)
       ffi (~> 1.0)
     line-bot-api (1.28.0)
     liquid (5.4.0)
@@ -434,6 +440,7 @@ GEM
     llhttp-ffi (0.4.0)
       ffi-compiler (~> 1.0)
       rake (~> 13.0)
+    logger (1.6.0)
     lograge (0.14.0)
       actionpack (>= 4)
       activesupport (>= 4)
@@ -447,20 +454,20 @@ GEM
       net-imap
       net-pop
       net-smtp
-    marcel (1.0.2)
+    marcel (1.0.4)
     maxminddb (0.1.22)
     memoist (0.16.2)
     meta_request (0.8.2)
       rack-contrib (>= 1.1, < 3)
       railties (>= 3.0.0, < 8)
-    method_source (1.0.0)
+    method_source (1.1.0)
     mime-types (3.4.1)
       mime-types-data (~> 3.2015)
     mime-types-data (3.2023.0218.1)
     mini_magick (4.12.0)
     mini_mime (1.1.5)
-    mini_portile2 (2.8.6)
-    minitest (5.22.3)
+    mini_portile2 (2.8.7)
+    minitest (5.25.1)
     mock_redis (0.36.0)
       ruby2_keywords
     msgpack (1.7.0)
@@ -473,7 +480,7 @@ GEM
       uri
     net-http-persistent (4.0.2)
       connection_pool (~> 2.2)
-    net-imap (0.4.9)
+    net-imap (0.4.14)
       date
       net-protocol
     net-pop (0.1.2)
@@ -488,15 +495,15 @@ GEM
       sidekiq
     newrelic_rpm (9.6.0)
       base64
-    nio4r (2.7.0)
-    nokogiri (1.16.4)
+    nio4r (2.7.3)
+    nokogiri (1.16.6)
       mini_portile2 (~> 2.8.2)
       racc (~> 1.4)
-    nokogiri (1.16.4-arm64-darwin)
+    nokogiri (1.16.6-arm64-darwin)
       racc (~> 1.4)
-    nokogiri (1.16.4-x86_64-darwin)
+    nokogiri (1.16.6-x86_64-darwin)
       racc (~> 1.4)
-    nokogiri (1.16.4-x86_64-linux)
+    nokogiri (1.16.6-x86_64-linux)
       racc (~> 1.4)
     oauth (1.1.0)
       oauth-tty (~> 1.0, >= 1.0.1)
@@ -523,10 +530,10 @@ GEM
     omniauth-oauth2 (1.8.0)
       oauth2 (>= 1.4, < 3)
       omniauth (~> 2.0)
-    omniauth-rails_csrf_protection (1.0.1)
+    omniauth-rails_csrf_protection (1.0.2)
       actionpack (>= 4.2)
       omniauth (~> 2.0)
-    openssl (3.1.0)
+    openssl (3.2.0)
     orm_adapter (0.5.0)
     os (1.1.4)
     parallel (1.23.0)
@@ -544,17 +551,17 @@ GEM
       method_source (~> 1.0)
     pry-rails (0.3.9)
       pry (>= 0.10.4)
-    public_suffix (5.0.1)
+    public_suffix (6.0.0)
     puma (6.4.2)
       nio4r (~> 2.0)
     pundit (2.3.0)
       activesupport (>= 3.0.0)
     raabro (1.4.0)
-    racc (1.7.3)
+    racc (1.8.0)
     rack (2.2.9)
     rack-attack (6.7.0)
       rack (>= 1.0, < 4)
-    rack-contrib (2.4.0)
+    rack-contrib (2.5.0)
       rack (< 4)
     rack-cors (2.0.0)
       rack (>= 2.0.0)
@@ -568,20 +575,20 @@ GEM
     rack-test (2.1.0)
       rack (>= 1.3)
     rack-timeout (0.6.3)
-    rails (7.0.8.1)
-      actioncable (= 7.0.8.1)
-      actionmailbox (= 7.0.8.1)
-      actionmailer (= 7.0.8.1)
-      actionpack (= 7.0.8.1)
-      actiontext (= 7.0.8.1)
-      actionview (= 7.0.8.1)
-      activejob (= 7.0.8.1)
-      activemodel (= 7.0.8.1)
-      activerecord (= 7.0.8.1)
-      activestorage (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    rails (7.0.8.4)
+      actioncable (= 7.0.8.4)
+      actionmailbox (= 7.0.8.4)
+      actionmailer (= 7.0.8.4)
+      actionpack (= 7.0.8.4)
+      actiontext (= 7.0.8.4)
+      actionview (= 7.0.8.4)
+      activejob (= 7.0.8.4)
+      activemodel (= 7.0.8.4)
+      activerecord (= 7.0.8.4)
+      activestorage (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       bundler (>= 1.15.0)
-      railties (= 7.0.8.1)
+      railties (= 7.0.8.4)
     rails-dom-testing (2.2.0)
       activesupport (>= 5.0.0)
       minitest
@@ -589,9 +596,9 @@ GEM
     rails-html-sanitizer (1.6.0)
       loofah (~> 2.21)
       nokogiri (~> 1.14)
-    railties (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    railties (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       method_source
       rake (>= 12.2)
       thor (~> 1.0)
@@ -603,7 +610,7 @@ GEM
       ffi (~> 1.0)
     redis (5.0.6)
       redis-client (>= 0.9.0)
-    redis-client (0.19.1)
+    redis-client (0.22.2)
       connection_pool
     redis-namespace (1.10.0)
       redis (>= 4)
@@ -627,24 +634,25 @@ GEM
     retriable (3.1.2)
     reverse_markdown (2.1.1)
       nokogiri
-    rexml (3.2.5)
-    rspec-core (3.12.2)
-      rspec-support (~> 3.12.0)
-    rspec-expectations (3.12.3)
+    rexml (3.3.4)
+      strscan
+    rspec-core (3.13.0)
+      rspec-support (~> 3.13.0)
+    rspec-expectations (3.13.1)
       diff-lcs (>= 1.2.0, < 2.0)
-      rspec-support (~> 3.12.0)
-    rspec-mocks (3.12.5)
+      rspec-support (~> 3.13.0)
+    rspec-mocks (3.13.1)
       diff-lcs (>= 1.2.0, < 2.0)
-      rspec-support (~> 3.12.0)
-    rspec-rails (6.0.2)
+      rspec-support (~> 3.13.0)
+    rspec-rails (6.1.4)
       actionpack (>= 6.1)
       activesupport (>= 6.1)
       railties (>= 6.1)
-      rspec-core (~> 3.12)
-      rspec-expectations (~> 3.12)
-      rspec-mocks (~> 3.12)
-      rspec-support (~> 3.12)
-    rspec-support (3.12.0)
+      rspec-core (~> 3.13)
+      rspec-expectations (~> 3.13)
+      rspec-mocks (~> 3.13)
+      rspec-support (~> 3.13)
+    rspec-support (3.13.1)
     rspec_junit_formatter (0.6.0)
       rspec-core (>= 2, < 4, != 2.12.0)
     rubocop (1.50.2)
@@ -702,22 +710,24 @@ GEM
       activesupport (>= 4)
     selectize-rails (0.12.6)
     semantic_range (3.0.0)
-    sentry-rails (5.14.0)
+    sentry-rails (5.19.0)
       railties (>= 5.0)
-      sentry-ruby (~> 5.14.0)
-    sentry-ruby (5.14.0)
+      sentry-ruby (~> 5.19.0)
+    sentry-ruby (5.19.0)
+      bigdecimal
       concurrent-ruby (~> 1.0, >= 1.0.2)
-    sentry-sidekiq (5.14.0)
-      sentry-ruby (~> 5.14.0)
+    sentry-sidekiq (5.19.0)
+      sentry-ruby (~> 5.19.0)
       sidekiq (>= 3.0)
     sexp_processor (4.17.0)
     shoulda-matchers (5.3.0)
       activesupport (>= 5.2.0)
-    sidekiq (7.2.1)
+    sidekiq (7.3.1)
       concurrent-ruby (< 2)
       connection_pool (>= 2.3.0)
+      logger
       rack (>= 2.2.4)
-      redis-client (>= 0.19.0)
+      redis-client (>= 0.22.2)
     sidekiq-cron (1.12.0)
       fugit (~> 1.8)
       globalid (>= 1.0.1)
@@ -756,6 +766,7 @@ GEM
     stackprof (0.2.25)
     statsd-ruby (1.5.0)
     stripe (8.5.0)
+    strscan (3.1.0)
     telephone_number (1.4.20)
     test-prof (1.2.1)
     thor (1.3.1)
@@ -785,7 +796,7 @@ GEM
     uniform_notifier (1.16.0)
     uri (0.13.0)
     uri_template (0.7.0)
-    valid_email2 (4.0.6)
+    valid_email2 (5.2.6)
       activemodel (>= 3.2)
       mail (~> 2.5)
     version_gem (1.1.4)
@@ -796,11 +807,10 @@ GEM
       activemodel (>= 6.0.0)
       bindex (>= 0.4.0)
       railties (>= 6.0.0)
-    web-push (3.0.0)
-      hkdf (~> 1.0)
+    web-push (3.0.1)
       jwt (~> 2.0)
       openssl (~> 3.0)
-    webmock (3.18.1)
+    webmock (3.23.1)
       addressable (>= 2.8.0)
       crack (>= 0.3.2)
       hashdiff (>= 0.4.0, < 2.0.0)
@@ -817,7 +827,7 @@ GEM
     working_hours (1.4.1)
       activesupport (>= 3.2)
       tzinfo
-    zeitwerk (2.6.13)
+    zeitwerk (2.6.16)
 
 PLATFORMS
   arm64-darwin-20
@@ -835,7 +845,7 @@ DEPENDENCIES
   activerecord-import
   acts-as-taggable-on
   administrate (>= 0.20.1)
-  administrate-field-active_storage (>= 1.0.1)
+  administrate-field-active_storage (>= 1.0.3)
   administrate-field-belongs_to_search (>= 0.9.0)
   annotate
   attr_extras
@@ -858,8 +868,8 @@ DEPENDENCIES
   debug (~> 1.8)
   devise (>= 4.9.4)
   devise-secure_password!
-  devise_token_auth
-  dotenv-rails
+  devise_token_auth (>= 1.2.3)
+  dotenv-rails (>= 3.0.0)
   down
   elastic-apm
   email_reply_trimmer
@@ -902,7 +912,7 @@ DEPENDENCIES
   omniauth (>= 2.1.2)
   omniauth-google-oauth2 (>= 1.1.2)
   omniauth-oauth2
-  omniauth-rails_csrf_protection (~> 1.0)
+  omniauth-rails_csrf_protection (~> 1.0, >= 1.0.2)
   pg
   pg_search
   pgvector
@@ -914,13 +924,13 @@ DEPENDENCIES
   rack-cors (= 2.0.0)
   rack-mini-profiler (>= 3.2.0)
   rack-timeout
-  rails (~> 7.0.8.1)
+  rails (~> 7.0.8.4)
   redis
   redis-namespace
   responders (>= 3.1.1)
   rest-client
   reverse_markdown
-  rspec-rails
+  rspec-rails (>= 6.1.4)
   rspec_junit_formatter
   rubocop
   rubocop-performance
@@ -929,11 +939,11 @@ DEPENDENCIES
   scout_apm
   scss_lint
   seed_dump
-  sentry-rails (>= 5.14.0)
+  sentry-rails (>= 5.19.0)
   sentry-ruby
-  sentry-sidekiq (>= 5.14.0)
+  sentry-sidekiq (>= 5.19.0)
   shoulda-matchers
-  sidekiq (>= 7.2.1)
+  sidekiq (>= 7.3.1)
   sidekiq-cron (>= 1.12.0)
   simplecov (= 0.17.1)
   slack-ruby-client (~> 2.2.0)
@@ -951,14 +961,14 @@ DEPENDENCIES
   uglifier
   valid_email2
   web-console (>= 4.2.1)
-  web-push
+  web-push (>= 3.0.1)
   webmock
   webpacker
   wisper (= 2.0.0)
   working_hours
 
 RUBY VERSION
-   ruby 3.2.2p185
+   ruby 3.3.3p89
 
 BUNDLED WITH
-   2.4.6
+   2.5.16

VERSION_CW

@@ -1 +1 @@
-3.3.1
+3.9.0

VERSION_CWCTL

@@ -1 +1 @@
-2.7.0
+2.8.0

app.json

@@ -55,7 +55,7 @@
       "plan": "heroku-redis:mini"
     },
     {
-      "plan": "heroku-postgresql:mini"
+      "plan": "heroku-postgresql:essential-0"
     }
   ],
   "stack": "heroku-20",

app/builders/account_builder.rb

@@ -33,10 +33,10 @@ class AccountBuilder
 
   def validate_email
     address = ValidEmail2::Address.new(@email)
-    if address.valid? # && !address.disposable?
+    if address.valid? && !address.disposable?
       true
     else
-      raise InvalidEmail.new(valid: address.valid?)
+      raise InvalidEmail.new({ valid: address.valid?, disposable: address.disposable? })
     end
   end
 

app/builders/contact_inbox_with_contact_builder.rb

@@ -19,9 +19,9 @@ class ContactInboxWithContactBuilder
 
     ActiveRecord::Base.transaction(requires_new: true) do
       build_contact_with_contact_inbox
-      update_contact_avatar(@contact) unless @contact.avatar.attached?
-      @contact_inbox
     end
+    update_contact_avatar(@contact) unless @contact.avatar.attached?
+    @contact_inbox
   end
 
   private

app/builders/messages/messenger/message_builder.rb

@@ -27,7 +27,7 @@ class Messages::Messenger::MessageBuilder
     file_type = attachment['type'].to_sym
     params = { file_type: file_type, account_id: @message.account_id }
 
-    if [:image, :file, :audio, :video, :share, :story_mention].include? file_type
+    if [:image, :file, :audio, :video, :share, :story_mention, :ig_reel].include? file_type
       params.merge!(file_type_params(attachment))
     elsif file_type == :location
       params.merge!(location_params(attachment))

app/builders/v2/reports/conversations/base_report_builder.rb

@@ -0,0 +1,30 @@
+class V2::Reports::Conversations::BaseReportBuilder
+  pattr_initialize :account, :params
+
+  private
+
+  AVG_METRICS = %w[avg_first_response_time avg_resolution_time reply_time].freeze
+  COUNT_METRICS = %w[
+    conversations_count
+    incoming_messages_count
+    outgoing_messages_count
+    resolutions_count
+    bot_resolutions_count
+    bot_handoffs_count
+  ].freeze
+
+  def builder_class(metric)
+    case metric
+    when *AVG_METRICS
+      V2::Reports::Timeseries::AverageReportBuilder
+    when *COUNT_METRICS
+      V2::Reports::Timeseries::CountReportBuilder
+    end
+  end
+
+  def log_invalid_metric
+    Rails.logger.error "ReportBuilder: Invalid metric - #{params[:metric]}"
+
+    {}
+  end
+end

app/builders/v2/reports/conversations/metric_builder.rb

@@ -0,0 +1,30 @@
+class V2::Reports::Conversations::MetricBuilder < V2::Reports::Conversations::BaseReportBuilder
+  def summary
+    {
+      conversations_count: count('conversations_count'),
+      incoming_messages_count: count('incoming_messages_count'),
+      outgoing_messages_count: count('outgoing_messages_count'),
+      avg_first_response_time: count('avg_first_response_time'),
+      avg_resolution_time: count('avg_resolution_time'),
+      resolutions_count: count('resolutions_count'),
+      reply_time: count('reply_time')
+    }
+  end
+
+  def bot_summary
+    {
+      bot_resolutions_count: count('bot_resolutions_count'),
+      bot_handoffs_count: count('bot_handoffs_count')
+    }
+  end
+
+  private
+
+  def count(metric)
+    builder_class(metric).new(account, builder_params(metric)).aggregate_value
+  end
+
+  def builder_params(metric)
+    params.merge({ metric: metric })
+  end
+end

app/builders/v2/reports/conversations/report_builder.rb

@@ -0,0 +1,21 @@
+class V2::Reports::Conversations::ReportBuilder < V2::Reports::Conversations::BaseReportBuilder
+  def timeseries
+    perform_action(:timeseries)
+  end
+
+  def aggregate_value
+    perform_action(:aggregate_value)
+  end
+
+  private
+
+  def perform_action(method_name)
+    return builder.new(account, params).public_send(method_name) if builder.present?
+
+    log_invalid_metric
+  end
+
+  def builder
+    builder_class(params[:metric])
+  end
+end

app/builders/v2/reports/timeseries/average_report_builder.rb

@@ -0,0 +1,48 @@
+class V2::Reports::Timeseries::AverageReportBuilder < V2::Reports::Timeseries::BaseTimeseriesBuilder
+  def timeseries
+    grouped_average_time = reporting_events.average(average_value_key)
+    grouped_event_count = reporting_events.count
+    grouped_average_time.each_with_object([]) do |element, arr|
+      event_date, average_time = element
+      arr << {
+        value: average_time,
+        timestamp: event_date.in_time_zone(timezone).to_i,
+        count: grouped_event_count[event_date]
+      }
+    end
+  end
+
+  def aggregate_value
+    object_scope.average(average_value_key)
+  end
+
+  private
+
+  def event_name
+    metric_to_event_name = {
+      avg_first_response_time: :first_response,
+      avg_resolution_time: :conversation_resolved,
+      reply_time: :reply_time
+    }
+    metric_to_event_name[params[:metric].to_sym]
+  end
+
+  def object_scope
+    scope.reporting_events.where(name: event_name, created_at: range)
+  end
+
+  def reporting_events
+    @grouped_values = object_scope.group_by_period(
+      group_by,
+      :created_at,
+      default_value: 0,
+      range: range,
+      permit: %w[day week month year hour],
+      time_zone: timezone
+    )
+  end
+
+  def average_value_key
+    @average_value_key ||= params[:business_hours].present? ? :value_in_business_hours : :value
+  end
+end

app/builders/v2/reports/timeseries/base_timeseries_builder.rb

@@ -0,0 +1,46 @@
+class V2::Reports::Timeseries::BaseTimeseriesBuilder
+  include TimezoneHelper
+  include DateRangeHelper
+  DEFAULT_GROUP_BY = 'day'.freeze
+
+  pattr_initialize :account, :params
+
+  def scope
+    case params[:type].to_sym
+    when :account
+      account
+    when :inbox
+      inbox
+    when :agent
+      user
+    when :label
+      label
+    when :team
+      team
+    end
+  end
+
+  def inbox
+    @inbox ||= account.inboxes.find(params[:id])
+  end
+
+  def user
+    @user ||= account.users.find(params[:id])
+  end
+
+  def label
+    @label ||= account.labels.find(params[:id])
+  end
+
+  def team
+    @team ||= account.teams.find(params[:id])
+  end
+
+  def group_by
+    @group_by ||= %w[day week month year hour].include?(params[:group_by]) ? params[:group_by] : DEFAULT_GROUP_BY
+  end
+
+  def timezone
+    @timezone ||= timezone_name_from_offset(params[:timezone_offset])
+  end
+end

app/builders/v2/reports/timeseries/count_report_builder.rb

@@ -0,0 +1,71 @@
+class V2::Reports::Timeseries::CountReportBuilder < V2::Reports::Timeseries::BaseTimeseriesBuilder
+  def timeseries
+    grouped_count.each_with_object([]) do |element, arr|
+      event_date, event_count = element
+
+      # The `event_date` is in Date format (without time), such as "Wed, 15 May 2024".
+      # We need a timestamp for the start of the day. However, we can't use `event_date.to_time.to_i`
+      # because it converts the date to 12:00 AM server timezone.
+      # The desired output should be 12:00 AM in the specified timezone.
+      arr << { value: event_count, timestamp: event_date.in_time_zone(timezone).to_i }
+    end
+  end
+
+  def aggregate_value
+    object_scope.count
+  end
+
+  private
+
+  def metric
+    @metric ||= params[:metric]
+  end
+
+  def object_scope
+    send("scope_for_#{metric}")
+  end
+
+  def scope_for_conversations_count
+    scope.conversations.where(account_id: account.id, created_at: range)
+  end
+
+  def scope_for_incoming_messages_count
+    scope.messages.where(account_id: account.id, created_at: range).incoming.unscope(:order)
+  end
+
+  def scope_for_outgoing_messages_count
+    scope.messages.where(account_id: account.id, created_at: range).outgoing.unscope(:order)
+  end
+
+  def scope_for_resolutions_count
+    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
+      name: :conversation_resolved,
+      conversations: { status: :resolved }, created_at: range
+    ).distinct
+  end
+
+  def scope_for_bot_resolutions_count
+    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
+      name: :conversation_bot_resolved,
+      conversations: { status: :resolved }, created_at: range
+    ).distinct
+  end
+
+  def scope_for_bot_handoffs_count
+    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
+      name: :conversation_bot_handoff,
+      created_at: range
+    ).distinct
+  end
+
+  def grouped_count
+    @grouped_values = object_scope.group_by_period(
+      group_by,
+      :created_at,
+      default_value: 0,
+      range: range,
+      permit: %w[day week month year hour],
+      time_zone: timezone
+    ).count
+  end
+end

app/controllers/api/v1/accounts/bulk_actions_controller.rb

@@ -21,6 +21,6 @@ class Api::V1::Accounts::BulkActionsController < Api::V1::Accounts::BaseControll
   end
 
   def permitted_params
-    params.permit(:type, ids: [], fields: [:status, :assignee_id, :team_id], labels: [add: [], remove: []])
+    params.permit(:type, :snoozed_until, ids: [], fields: [:status, :assignee_id, :team_id], labels: [add: [], remove: []])
   end
 end

app/controllers/api/v1/accounts/contacts_controller.rb

@@ -46,7 +46,8 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
 
   def export
     column_names = params['column_names']
-    Account::ContactsExportJob.perform_later(Current.account.id, column_names, Current.user.email)
+    filter_params = { :payload => params.permit!['payload'], :label => params.permit!['label'] }
+    Account::ContactsExportJob.perform_later(Current.account.id, Current.user.id, column_names, filter_params)
     head :ok, message: I18n.t('errors.contacts.export.success')
   end
 
@@ -61,7 +62,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
   def show; end
 
   def filter
-    result = ::Contacts::FilterService.new(params.permit!, current_user).perform
+    result = ::Contacts::FilterService.new(Current.account, Current.user, params.permit!).perform
     contacts = result[:contacts]
     @contacts_count = result[:count]
     @contacts = fetch_contacts(contacts)

app/controllers/api/v1/accounts/conversations/draft_messages_controller.rb

@@ -0,0 +1,28 @@
+class Api::V1::Accounts::Conversations::DraftMessagesController < Api::V1::Accounts::Conversations::BaseController
+  def show
+    render json: { has_draft: false } and return unless Redis::Alfred.exists?(draft_redis_key)
+
+    draft_message = Redis::Alfred.get(draft_redis_key)
+    render json: { has_draft: true, message: draft_message }
+  end
+
+  def update
+    Redis::Alfred.set(draft_redis_key, draft_message_params)
+    head :ok
+  end
+
+  def destroy
+    Redis::Alfred.delete(draft_redis_key)
+    head :ok
+  end
+
+  private
+
+  def draft_redis_key
+    format(Redis::Alfred::CONVERSATION_DRAFT_MESSAGE, id: @conversation.id)
+  end
+
+  def draft_message_params
+    params.dig(:draft_message, :message) || ''
+  end
+end

app/controllers/api/v1/accounts/google/authorizations_controller.rb

@@ -0,0 +1,32 @@
+class Api::V1::Accounts::Google::AuthorizationsController < Api::V1::Accounts::BaseController
+  include GoogleConcern
+  before_action :check_authorization
+
+  def create
+    email = params[:authorization][:email]
+    redirect_url = google_client.auth_code.authorize_url(
+      {
+        redirect_uri: "#{base_url}/google/callback",
+        scope: 'email profile https://mail.google.com/',
+        response_type: 'code',
+        prompt: 'consent', # the oauth flow does not return a refresh token, this is supposed to fix it
+        access_type: 'offline', # the default is 'online'
+        client_id: GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_ID', nil)
+      }
+    )
+
+    if redirect_url
+      cache_key = "google::#{email.downcase}"
+      ::Redis::Alfred.setex(cache_key, Current.account.id, 5.minutes)
+      render json: { success: true, url: redirect_url }
+    else
+      render json: { success: false }, status: :unprocessable_entity
+    end
+  end
+
+  private
+
+  def check_authorization
+    raise Pundit::NotAuthorizedError unless Current.account_user.administrator?
+  end
+end

app/controllers/api/v1/accounts/integrations/apps_controller.rb

@@ -10,7 +10,7 @@ class Api::V1::Accounts::Integrations::AppsController < Api::V1::Accounts::BaseC
   private
 
   def fetch_apps
-    @apps = Integrations::App.all.select(&:active?)
+    @apps = Integrations::App.all.select { |app| app.active?(Current.account) }
   end
 
   def fetch_app

app/controllers/api/v1/accounts/integrations/captain_controller.rb

@@ -0,0 +1,22 @@
+class Api::V1::Accounts::Integrations::CaptainController < Api::V1::Accounts::BaseController
+  before_action :check_admin_authorization?
+  before_action :fetch_hook
+
+  def sso_url
+    params_string =
+      "token=#{URI.encode_www_form_component(@hook['settings']['access_token'])}" \
+      "&email=#{URI.encode_www_form_component(@hook['settings']['account_email'])}" \
+      "&account_id=#{URI.encode_www_form_component(@hook['settings']['account_id'])}"
+
+    installation_config = InstallationConfig.find_by(name: 'CAPTAIN_APP_URL')
+
+    sso_url = "#{installation_config.value}/sso?#{params_string}"
+    render json: { sso_url: sso_url }, status: :ok
+  end
+
+  private
+
+  def fetch_hook
+    @hook = Current.account.hooks.find_by!(app_id: 'captain')
+  end
+end

app/controllers/api/v1/accounts/integrations/hooks_controller.rb

@@ -11,7 +11,12 @@ class Api::V1::Accounts::Integrations::HooksController < Api::V1::Accounts::Base
   end
 
   def process_event
-    render json: { message: @hook.process_event(params[:event]) }
+    response = @hook.process_event(params[:event])
+    if response[:error]
+      render json: { error: response[:error] }, status: :unprocessable_entity
+    else
+      render json: { message: response[:message] }
+    end
   end
 
   def destroy

app/controllers/api/v1/accounts/integrations/linear_controller.rb

@@ -0,0 +1,93 @@
+class Api::V1::Accounts::Integrations::LinearController < Api::V1::Accounts::BaseController
+  before_action :fetch_conversation, only: [:link_issue, :linked_issues]
+
+  def teams
+    teams = linear_processor_service.teams
+    if teams[:error]
+      render json: { error: teams[:error] }, status: :unprocessable_entity
+    else
+      render json: teams[:data], status: :ok
+    end
+  end
+
+  def team_entities
+    team_id = permitted_params[:team_id]
+    team_entities = linear_processor_service.team_entities(team_id)
+    if team_entities[:error]
+      render json: { error: team_entities[:error] }, status: :unprocessable_entity
+    else
+      render json: team_entities[:data], status: :ok
+    end
+  end
+
+  def create_issue
+    issue = linear_processor_service.create_issue(permitted_params)
+    if issue[:error]
+      render json: { error: issue[:error] }, status: :unprocessable_entity
+    else
+      render json: issue[:data], status: :ok
+    end
+  end
+
+  def link_issue
+    issue_id = permitted_params[:issue_id]
+    title = permitted_params[:title]
+    issue = linear_processor_service.link_issue(conversation_link, issue_id, title)
+    if issue[:error]
+      render json: { error: issue[:error] }, status: :unprocessable_entity
+    else
+      render json: issue[:data], status: :ok
+    end
+  end
+
+  def unlink_issue
+    link_id = permitted_params[:link_id]
+    issue = linear_processor_service.unlink_issue(link_id)
+
+    if issue[:error]
+      render json: { error: issue[:error] }, status: :unprocessable_entity
+    else
+      render json: issue[:data], status: :ok
+    end
+  end
+
+  def linked_issues
+    issues = linear_processor_service.linked_issues(conversation_link)
+
+    if issues[:error]
+      render json: { error: issues[:error] }, status: :unprocessable_entity
+    else
+      render json: issues[:data], status: :ok
+    end
+  end
+
+  def search_issue
+    render json: { error: 'Specify search string with parameter q' }, status: :unprocessable_entity if params[:q].blank? && return
+
+    term = params[:q]
+    issues = linear_processor_service.search_issue(term)
+    if issues[:error]
+      render json: { error: issues[:error] }, status: :unprocessable_entity
+    else
+      render json: issues[:data], status: :ok
+    end
+  end
+
+  private
+
+  def conversation_link
+    "#{ENV.fetch('FRONTEND_URL', nil)}/app/accounts/#{Current.account.id}/conversations/#{@conversation.display_id}"
+  end
+
+  def fetch_conversation
+    @conversation = Current.account.conversations.find_by!(display_id: permitted_params[:conversation_id])
+  end
+
+  def linear_processor_service
+    Integrations::Linear::ProcessorService.new(account: Current.account)
+  end
+
+  def permitted_params
+    params.permit(:team_id, :project_id, :conversation_id, :issue_id, :link_id, :title, :description, :assignee_id, :priority, label_ids: [])
+  end
+end

app/controllers/api/v1/accounts/microsoft/authorizations_controller.rb

@@ -12,8 +12,8 @@ class Api::V1::Accounts::Microsoft::AuthorizationsController < Api::V1::Accounts
       }
     )
     if redirect_url
-      email = email.downcase
-      ::Redis::Alfred.setex(email, Current.account.id, 5.minutes)
+      cache_key = "microsoft::#{email.downcase}"
+      ::Redis::Alfred.setex(cache_key, Current.account.id, 5.minutes)
       render json: { success: true, url: redirect_url }
     else
       render json: { success: false }, status: :unprocessable_entity

app/controllers/api/v2/accounts/reports_controller.rb

@@ -5,19 +5,17 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
   before_action :check_authorization
 
   def index
-    builder = V2::ReportBuilder.new(Current.account, report_params)
-    data = builder.build
+    builder = V2::Reports::Conversations::ReportBuilder.new(Current.account, report_params)
+    data = builder.timeseries
     render json: data
   end
 
   def summary
-    render json: summary_metrics
+    render json: build_summary(:summary)
   end
 
   def bot_summary
-    summary = V2::ReportBuilder.new(Current.account, current_summary_params).bot_summary
-    summary[:previous] = V2::ReportBuilder.new(Current.account, previous_summary_params).bot_summary
-    render json: summary
+    render json: build_summary(:bot_summary)
   end
 
   def agents
@@ -126,10 +124,11 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
     }
   end
 
-  def summary_metrics
-    summary = V2::ReportBuilder.new(Current.account, current_summary_params).summary
-    summary[:previous] = V2::ReportBuilder.new(Current.account, previous_summary_params).summary
-    summary
+  def build_summary(method)
+    builder = V2::Reports::Conversations::MetricBuilder
+    current_summary = builder.new(Current.account, current_summary_params).send(method)
+    previous_summary = builder.new(Current.account, previous_summary_params).send(method)
+    current_summary.merge(previous: previous_summary)
   end
 
   def conversation_metrics

app/controllers/concerns/google_concern.rb

@@ -0,0 +1,20 @@
+module GoogleConcern
+  extend ActiveSupport::Concern
+
+  def google_client
+    app_id = GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_ID', nil)
+    app_secret = GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_SECRET', nil)
+
+    ::OAuth2::Client.new(app_id, app_secret, {
+                           site: 'https://oauth2.googleapis.com',
+                           authorize_url: 'https://accounts.google.com/o/oauth2/auth',
+                           token_url: 'https://accounts.google.com/o/oauth2/token'
+                         })
+  end
+
+  private
+
+  def base_url
+    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
+  end
+end

app/controllers/concerns/microsoft_concern.rb

@@ -2,7 +2,10 @@ module MicrosoftConcern
   extend ActiveSupport::Concern
 
   def microsoft_client
-    ::OAuth2::Client.new(ENV.fetch('AZURE_APP_ID', nil), ENV.fetch('AZURE_APP_SECRET', nil),
+    app_id = GlobalConfigService.load('AZURE_APP_ID', nil)
+    app_secret = GlobalConfigService.load('AZURE_APP_SECRET', nil)
+
+    ::OAuth2::Client.new(app_id, app_secret,
                          {
                            site: 'https://login.microsoftonline.com',
                            authorize_url: 'https://login.microsoftonline.com/common/oauth2/v2.0/authorize',
@@ -12,10 +15,6 @@ module MicrosoftConcern
 
   private
 
-  def parsed_body
-    @parsed_body ||= Rack::Utils.parse_nested_query(@response.raw_response.body)
-  end
-
   def base_url
     ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
   end

app/controllers/dashboard_controller.rb

@@ -3,6 +3,7 @@ class DashboardController < ActionController::Base
 
   before_action :set_application_pack
   before_action :set_global_config
+  before_action :set_dashboard_scripts
   around_action :switch_locale
   before_action :ensure_installation_onboarding, only: [:index]
   before_action :render_hc_if_custom_domain, only: [:index]
@@ -35,6 +36,10 @@ class DashboardController < ActionController::Base
     ).merge(app_config)
   end
 
+  def set_dashboard_scripts
+    @dashboard_scripts = sensitive_path? ? nil : GlobalConfig.get_value('DASHBOARD_SCRIPTS')
+  end
+
   def ensure_installation_onboarding
     redirect_to '/installation/onboarding' if ::Redis::Alfred.get(::Redis::Alfred::CHATWOOT_INSTALLATION_ONBOARDING)
   end
@@ -58,7 +63,7 @@ class DashboardController < ActionController::Base
       FB_APP_ID: GlobalConfigService.load('FB_APP_ID', ''),
       FACEBOOK_API_VERSION: GlobalConfigService.load('FACEBOOK_API_VERSION', 'v17.0'),
       IS_ENTERPRISE: ChatwootApp.enterprise?,
-      AZURE_APP_ID: ENV.fetch('AZURE_APP_ID', ''),
+      AZURE_APP_ID: GlobalConfigService.load('AZURE_APP_ID', ''),
       GIT_SHA: GIT_HASH
     }
   end
@@ -70,4 +75,14 @@ class DashboardController < ActionController::Base
                           'application'
                         end
   end
+
+  def sensitive_path?
+    # dont load dashboard scripts on sensitive paths like password reset
+    sensitive_paths = [edit_user_password_path].freeze
+
+    # remove app prefix
+    current_path = request.path.gsub(%r{^/app}, '')
+
+    sensitive_paths.include?(current_path)
+  end
 end

app/controllers/google/callbacks_controller.rb

@@ -0,0 +1,18 @@
+class Google::CallbacksController < OauthCallbackController
+  include GoogleConcern
+
+  private
+
+  def provider_name
+    'google'
+  end
+
+  def imap_address
+    'imap.gmail.com'
+  end
+
+  def oauth_client
+    # from GoogleConcern
+    google_client
+  end
+end

app/controllers/microsoft/callbacks_controller.rb

@@ -1,77 +1,17 @@
-class Microsoft::CallbacksController < ApplicationController
+class Microsoft::CallbacksController < OauthCallbackController
   include MicrosoftConcern
 
-  def show
-    @response = microsoft_client.auth_code.get_token(
-      oauth_code,
-      redirect_uri: "#{base_url}/microsoft/callback"
-    )
-
-    inbox = find_or_create_inbox
-    ::Redis::Alfred.delete(users_data['email'].downcase)
-    redirect_to app_microsoft_inbox_agents_url(account_id: account.id, inbox_id: inbox.id)
-  rescue StandardError => e
-    ChatwootExceptionTracker.new(e).capture_exception
-    redirect_to '/'
-  end
-
   private
 
-  def oauth_code
-    params[:code]
+  def oauth_client
+    microsoft_client
   end
 
-  def users_data
-    decoded_token = JWT.decode parsed_body[:id_token], nil, false
-    decoded_token[0]
+  def provider_name
+    'microsoft'
   end
 
-  def parsed_body
-    @parsed_body ||= @response.response.parsed
-  end
-
-  def account_id
-    ::Redis::Alfred.get(users_data['email'].downcase)
-  end
-
-  def account
-    @account ||= Account.find(account_id)
-  end
-
-  def find_or_create_inbox
-    channel_email = Channel::Email.find_by(email: users_data['email'], account: account)
-    channel_email ||= create_microsoft_channel_with_inbox
-    update_microsoft_channel(channel_email)
-    channel_email.inbox
-  end
-
-  # Fallback name, for when name field is missing from users_data
-  def fallback_name
-    users_data['email'].split('@').first.parameterize.titleize
-  end
-
-  def create_microsoft_channel_with_inbox
-    ActiveRecord::Base.transaction do
-      channel_email = Channel::Email.create!(email: users_data['email'], account: account)
-      account.inboxes.create!(
-        account: account,
-        channel: channel_email,
-        name: users_data['name'] || fallback_name
-      )
-      channel_email
-    end
-  end
-
-  def update_microsoft_channel(channel_email)
-    channel_email.update!({
-                            imap_login: users_data['email'], imap_address: 'outlook.office365.com',
-                            imap_port: '993', imap_enabled: true,
-                            provider: 'microsoft',
-                            provider_config: {
-                              access_token: parsed_body['access_token'],
-                              refresh_token: parsed_body['refresh_token'],
-                              expires_on: (Time.current.utc + 1.hour).to_s
-                            }
-                          })
+  def imap_address
+    'outlook.office365.com'
   end
 end

app/controllers/microsoft_controller.rb

@@ -12,6 +12,6 @@ class MicrosoftController < ApplicationController
   end
 
   def microsoft_indentity
-    @identity_json = ENV.fetch('AZURE_APP_ID', nil)
+    @identity_json = GlobalConfigService.load('AZURE_APP_ID', nil)
   end
 end

app/controllers/oauth_callback_controller.rb

@@ -0,0 +1,108 @@
+class OauthCallbackController < ApplicationController
+  def show
+    @response = oauth_client.auth_code.get_token(
+      oauth_code,
+      redirect_uri: "#{base_url}/#{provider_name}/callback"
+    )
+
+    handle_response
+    ::Redis::Alfred.delete(cache_key)
+  rescue StandardError => e
+    ChatwootExceptionTracker.new(e).capture_exception
+    redirect_to '/'
+  end
+
+  private
+
+  def handle_response
+    inbox, already_exists = find_or_create_inbox
+
+    if already_exists
+      redirect_to app_email_inbox_settings_url(account_id: account.id, inbox_id: inbox.id)
+    else
+      redirect_to app_email_inbox_agents_url(account_id: account.id, inbox_id: inbox.id)
+    end
+  end
+
+  def find_or_create_inbox
+    channel_email = Channel::Email.find_by(email: users_data['email'], account: account)
+    # we need this value to know where to redirect on sucessful processing of the callback
+    channel_exists = channel_email.present?
+
+    channel_email ||= create_channel_with_inbox
+    update_channel(channel_email)
+
+    # reauthorize channel, this code path only triggers when microsoft auth is successful
+    # reauthorized will also update cache keys for the associated inbox
+    channel_email.reauthorized!
+
+    [channel_email.inbox, channel_exists]
+  end
+
+  def update_channel(channel_email)
+    channel_email.update!({
+                            imap_login: users_data['email'], imap_address: imap_address,
+                            imap_port: '993', imap_enabled: true,
+                            provider: provider_name,
+                            provider_config: {
+                              access_token: parsed_body['access_token'],
+                              refresh_token: parsed_body['refresh_token'],
+                              expires_on: (Time.current.utc + 1.hour).to_s
+                            }
+                          })
+  end
+
+  def provider_name
+    raise NotImplementedError
+  end
+
+  def oauth_client
+    raise NotImplementedError
+  end
+
+  def cache_key
+    "#{provider_name}::#{users_data['email'].downcase}"
+  end
+
+  def create_channel_with_inbox
+    ActiveRecord::Base.transaction do
+      channel_email = Channel::Email.create!(email: users_data['email'], account: account)
+      account.inboxes.create!(
+        account: account,
+        channel: channel_email,
+        name: users_data['name'] || fallback_name
+      )
+      channel_email
+    end
+  end
+
+  def users_data
+    decoded_token = JWT.decode parsed_body[:id_token], nil, false
+    decoded_token[0]
+  end
+
+  def account_id
+    ::Redis::Alfred.get(cache_key)
+  end
+
+  def account
+    @account ||= Account.find(account_id)
+  end
+
+  # Fallback name, for when name field is missing from users_data
+  def fallback_name
+    users_data['email'].split('@').first.parameterize.titleize
+  end
+
+  def oauth_code
+    params[:code]
+  end
+
+  def base_url
+    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
+  end
+
+  def parsed_body
+    @parsed_body ||= @response.response.parsed
+  end
+end

app/controllers/super_admin/app_configs_controller.rb

@@ -35,10 +35,12 @@ class SuperAdmin::AppConfigsController < SuperAdmin::ApplicationController
     @allowed_configs = case @config
                        when 'facebook'
                          %w[FB_APP_ID FB_VERIFY_TOKEN FB_APP_SECRET IG_VERIFY_TOKEN FACEBOOK_API_VERSION ENABLE_MESSENGER_CHANNEL_HUMAN_AGENT]
+                       when 'microsoft'
+                         %w[AZURE_APP_ID AZURE_APP_SECRET]
                        when 'email'
                          ['MAILER_INBOUND_EMAIL_DOMAIN']
                        else
-                         %w[ENABLE_ACCOUNT_SIGNUP]
+                         %w[ENABLE_ACCOUNT_SIGNUP FIREBASE_PROJECT_ID FIREBASE_CREDENTIALS]
                        end
   end
 end

app/dispatchers/async_dispatcher.rb

@@ -10,14 +10,15 @@ class AsyncDispatcher < BaseDispatcher
 
   def listeners
     [
+      AutomationRuleListener.instance,
       CampaignListener.instance,
       CsatSurveyListener.instance,
       HookListener.instance,
       InstallationWebhookListener.instance,
       NotificationListener.instance,
+      ParticipationListener.instance,
       ReportingEventListener.instance,
-      WebhookListener.instance,
-      AutomationRuleListener.instance
+      WebhookListener.instance
     ]
   end
 end

app/helpers/api/v2/accounts/reports_helper.rb

@@ -1,7 +1,7 @@
 module Api::V2::Accounts::ReportsHelper
   def generate_agents_report
     Current.account.users.map do |agent|
-      agent_report = generate_report({ type: :agent, id: agent.id })
+      agent_report = report_builder({ type: :agent, id: agent.id }).summary
       [agent.name] + generate_readable_report_metrics(agent_report)
     end
   end
@@ -15,7 +15,7 @@ module Api::V2::Accounts::ReportsHelper
 
   def generate_teams_report
     Current.account.teams.map do |team|
-      team_report = generate_report({ type: :team, id: team.id })
+      team_report = report_builder({ type: :team, id: team.id }).summary
       [team.name] + generate_readable_report_metrics(team_report)
     end
   end
@@ -27,7 +27,7 @@ module Api::V2::Accounts::ReportsHelper
     end
   end
 
-  def generate_report(report_params)
+  def report_builder(report_params)
     V2::ReportBuilder.new(
       Current.account,
       report_params.merge(
@@ -37,7 +37,11 @@ module Api::V2::Accounts::ReportsHelper
           business_hours: ActiveModel::Type::Boolean.new.cast(params[:business_hours])
         }
       )
-    ).short_summary
+    )
+  end
+
+  def generate_report(report_params)
+    report_builder(report_params).short_summary
   end
 
   private
@@ -46,7 +50,9 @@ module Api::V2::Accounts::ReportsHelper
     [
       report_metric[:conversations_count],
       Reports::TimeFormatPresenter.new(report_metric[:avg_first_response_time]).format,
-      Reports::TimeFormatPresenter.new(report_metric[:avg_resolution_time]).format
+      Reports::TimeFormatPresenter.new(report_metric[:avg_resolution_time]).format,
+      Reports::TimeFormatPresenter.new(report_metric[:reply_time]).format,
+      report_metric[:resolutions_count]
     ]
   end
 end

app/helpers/timezone_helper.rb

@@ -0,0 +1,19 @@
+module TimezoneHelper
+  # ActiveSupport TimeZone is not aware of the current time, so ActiveSupport::Timezone[offset]
+  # would return the timezone without considering day light savings. To get the correct timezone,
+  # this method uses zone.now.utc_offset for comparison as referenced in the issues below
+  #
+  # https://github.com/rails/rails/pull/22243
+  # https://github.com/rails/rails/issues/21501
+  # https://github.com/rails/rails/issues/7297
+  def timezone_name_from_offset(offset)
+    return 'UTC' if offset.blank?
+
+    offset_in_seconds = offset.to_f * 3600
+    matching_zone = ActiveSupport::TimeZone.all.find do |zone|
+      zone.now.utc_offset == offset_in_seconds
+    end
+
+    return matching_zone.name if matching_zone
+  end
+end

app/javascript/dashboard/App.Vue.spec.js

@@ -1,11 +0,0 @@
-import App from './App';
-import '../../test-matchers';
-
-describe(`App component`, () => {
-  it(`should be a component`, () => {
-    // Arrange
-    // Act
-    expect(App).toBeVueComponent('App');
-    // Assert
-  });
-});

app/javascript/dashboard/App.vue

@@ -1,32 +1,6 @@
-<template>
-  <div
-    v-if="!authUIFlags.isFetching && !accountUIFlags.isFetchingItem"
-    id="app"
-    class="flex-grow-0 w-full h-full min-h-0 app-wrapper"
-    :class="{ 'app-rtl--wrapper': isRTLView }"
-    :dir="isRTLView ? 'rtl' : 'ltr'"
-  >
-    <update-banner :latest-chatwoot-version="latestChatwootVersion" />
-    <template v-if="currentAccountId">
-      <pending-email-verification-banner v-if="hideOnOnboardingView" />
-      <payment-pending-banner v-if="hideOnOnboardingView" />
-      <upgrade-banner />
-    </template>
-    <transition name="fade" mode="out-in">
-      <router-view />
-    </transition>
-    <add-account-modal
-      :show="showAddAccountModal"
-      :has-accounts="hasAccounts"
-    />
-    <woot-snackbar-box />
-    <network-notification />
-  </div>
-  <loading-state v-else />
-</template>
-
 <script>
 import { mapGetters } from 'vuex';
+import router from '../dashboard/routes';
 import AddAccountModal from '../dashboard/components/layout/sidebarComponents/AddAccountModal.vue';
 import LoadingState from './components/widgets/LoadingState.vue';
 import NetworkNotification from './components/NetworkNotification.vue';
@@ -36,13 +10,13 @@ import PaymentPendingBanner from './components/app/PaymentPendingBanner.vue';
 import PendingEmailVerificationBanner from './components/app/PendingEmailVerificationBanner.vue';
 import vueActionCable from './helper/actionCable';
 import WootSnackbarBox from './components/SnackbarContainer.vue';
-import rtlMixin from 'shared/mixins/rtlMixin';
 import { setColorTheme } from './helper/themeHelper';
 import { isOnOnboardingView } from 'v3/helpers/RouteHelper';
 import {
   registerSubscription,
   verifyServiceWorkerExistence,
 } from './helper/pushHelper';
+import ReconnectService from 'dashboard/helper/ReconnectService';
 
 export default {
   name: 'App',
@@ -57,21 +31,19 @@ export default {
     UpgradeBanner,
     PendingEmailVerificationBanner,
   },
-
-  mixins: [rtlMixin],
-
   data() {
     return {
       showAddAccountModal: false,
       latestChatwootVersion: null,
+      reconnectService: null,
     };
   },
 
   computed: {
     ...mapGetters({
       getAccount: 'accounts/getAccount',
+      isRTL: 'accounts/isRTL',
       currentUser: 'getCurrentUser',
-      globalConfig: 'globalConfig/get',
       authUIFlags: 'getAuthUIFlags',
       accountUIFlags: 'accounts/getUIFlags',
       currentAccountId: 'getCurrentAccountId',
@@ -102,6 +74,11 @@ export default {
     this.listenToThemeChanges();
     this.setLocale(window.chatwootConfig.selectedLocale);
   },
+  beforeDestroy() {
+    if (this.reconnectService) {
+      this.reconnectService.disconnect();
+    }
+  },
   methods: {
     initializeColorTheme() {
       setColorTheme(window.matchMedia('(prefers-color-scheme: dark)').matches);
@@ -122,9 +99,9 @@ export default {
         this.getAccount(this.currentAccountId);
       const { pubsub_token: pubsubToken } = this.currentUser || {};
       this.setLocale(locale);
-      this.updateRTLDirectionView(locale);
       this.latestChatwootVersion = latestChatwootVersion;
       vueActionCable.init(pubsubToken);
+      this.reconnectService = new ReconnectService(this.$store, router);
 
       verifyServiceWorkerExistence(registration =>
         registration.pushManager.getSubscription().then(subscription => {
@@ -138,6 +115,30 @@ export default {
 };
 </script>
 
+<template>
+  <div
+    v-if="!authUIFlags.isFetching && !accountUIFlags.isFetchingItem"
+    id="app"
+    class="flex-grow-0 w-full h-full min-h-0 app-wrapper"
+    :class="{ 'app-rtl--wrapper': isRTL }"
+    :dir="isRTL ? 'rtl' : 'ltr'"
+  >
+    <UpdateBanner :latest-chatwoot-version="latestChatwootVersion" />
+    <template v-if="currentAccountId">
+      <PendingEmailVerificationBanner v-if="hideOnOnboardingView" />
+      <PaymentPendingBanner v-if="hideOnOnboardingView" />
+      <UpgradeBanner />
+    </template>
+    <transition name="fade" mode="out-in">
+      <router-view />
+    </transition>
+    <AddAccountModal :show="showAddAccountModal" :has-accounts="hasAccounts" />
+    <WootSnackbarBox />
+    <NetworkNotification />
+  </div>
+  <LoadingState v-else />
+</template>
+
 <style lang="scss">
 @import './assets/scss/app';
 </style>

app/javascript/dashboard/api/account.js

@@ -9,6 +9,13 @@ class AccountAPI extends ApiClient {
   createAccount(data) {
     return axios.post(`${this.apiVersion}/accounts`, data);
   }
+
+  async getCacheKeys() {
+    const response = await axios.get(
+      `/api/v1/accounts/${this.accountIdFromRoute}/cache_keys`
+    );
+    return response.data.cache_keys;
+  }
 }
 
 export default new AccountAPI();

app/javascript/dashboard/api/channel/googleClient.js

@@ -0,0 +1,14 @@
+/* global axios */
+import ApiClient from '../ApiClient';
+
+class MicrosoftClient extends ApiClient {
+  constructor() {
+    super('google', { accountScoped: true });
+  }
+
+  generateAuthorization(payload) {
+    return axios.post(`${this.url}/authorization`, payload);
+  }
+}
+
+export default new MicrosoftClient();

app/javascript/dashboard/api/contacts.js

@@ -77,8 +77,8 @@ class ContactAPI extends ApiClient {
     return axios.delete(`${this.url}/${contactId}/avatar`);
   }
 
-  exportContacts() {
-    return axios.get(`${this.url}/export`);
+  exportContacts(queryPayload) {
+    return axios.post(`${this.url}/export`, queryPayload);
   }
 }
 

app/javascript/dashboard/api/enterprise/specs/account.spec.js

@@ -15,10 +15,10 @@ describe('#enterpriseAccountAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/inbox/conversation.js

@@ -15,6 +15,7 @@ class ConversationApi extends ApiClient {
     teamId,
     conversationType,
     sortBy,
+    updatedWithin,
   }) {
     return axios.get(this.url, {
       params: {
@@ -26,6 +27,7 @@ class ConversationApi extends ApiClient {
         labels,
         conversation_type: conversationType,
         sort_by: sortBy,
+        updated_within: updatedWithin,
       },
     });
   }

app/javascript/dashboard/api/integrations.js

@@ -32,6 +32,10 @@ class IntegrationsAPI extends ApiClient {
   deleteHook(hookId) {
     return axios.delete(`${this.baseUrl()}/integrations/hooks/${hookId}`);
   }
+
+  fetchCaptainURL() {
+    return axios.get(`${this.baseUrl()}/integrations/captain/sso_url`);
+  }
 }
 
 export default new IntegrationsAPI();

app/javascript/dashboard/api/integrations/linear.js

@@ -0,0 +1,47 @@
+/* global axios */
+
+import ApiClient from '../ApiClient';
+
+class LinearAPI extends ApiClient {
+  constructor() {
+    super('integrations/linear', { accountScoped: true });
+  }
+
+  getTeams() {
+    return axios.get(`${this.url}/teams`);
+  }
+
+  getTeamEntities(teamId) {
+    return axios.get(`${this.url}/team_entities?team_id=${teamId}`);
+  }
+
+  createIssue(data) {
+    return axios.post(`${this.url}/create_issue`, data);
+  }
+
+  link_issue(conversationId, issueId, title) {
+    return axios.post(`${this.url}/link_issue`, {
+      issue_id: issueId,
+      conversation_id: conversationId,
+      title: title,
+    });
+  }
+
+  getLinkedIssue(conversationId) {
+    return axios.get(
+      `${this.url}/linked_issues?conversation_id=${conversationId}`
+    );
+  }
+
+  unlinkIssue(linkId) {
+    return axios.post(`${this.url}/unlink_issue`, {
+      link_id: linkId,
+    });
+  }
+
+  searchIssues(query) {
+    return axios.get(`${this.url}/search_issue?q=${query}`);
+  }
+}
+
+export default new LinearAPI();

app/javascript/dashboard/api/specs/account.spec.js

@@ -15,10 +15,10 @@ describe('#accountAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/accountActions.spec.js

@@ -10,10 +10,10 @@ describe('#ContactsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/agents.spec.js

@@ -14,7 +14,7 @@ describe('#AgentAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/article.spec.js

@@ -14,10 +14,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -44,10 +44,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -71,10 +71,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -98,10 +98,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -129,10 +129,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/assignableAgents.spec.js

@@ -4,10 +4,10 @@ describe('#AssignableAgentsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/channel/fbChannel.spec.js

@@ -13,10 +13,10 @@ describe('#FBChannel', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/contacts.spec.js

@@ -17,10 +17,10 @@ describe('#ContactsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/conversations.spec.js

@@ -16,10 +16,10 @@ describe('#ConversationApi', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/csatReports.spec.js

@@ -11,10 +11,10 @@ describe('#Reports API', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/inbox/conversation.spec.js

@@ -24,10 +24,10 @@ describe('#ConversationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -46,6 +46,7 @@ describe('#ConversationAPI', () => {
         page: 1,
         labels: [],
         teamId: 1,
+        updatedWithin: 20,
       });
       expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/conversations', {
         params: {
@@ -55,6 +56,7 @@ describe('#ConversationAPI', () => {
           assignee_type: 'me',
           page: 1,
           labels: [],
+          updated_within: 20,
         },
       });
     });

app/javascript/dashboard/api/specs/inbox/message.spec.js

@@ -15,10 +15,10 @@ describe('#ConversationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/inboxes.spec.js

@@ -17,10 +17,10 @@ describe('#InboxesAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/integrations.spec.js

@@ -18,10 +18,10 @@ describe('#integrationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/integrations/dyte.spec.js

@@ -11,10 +11,10 @@ describe('#accountAPI', () => {
   describe('createAMeeting', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -39,10 +39,10 @@ describe('#accountAPI', () => {
   describe('addParticipantToMeeting', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/integrations/linear.spec.js

@@ -0,0 +1,202 @@
+import LinearAPIClient from '../../integrations/linear';
+import ApiClient from '../../ApiClient';
+
+describe('#linearAPI', () => {
+  it('creates correct instance', () => {
+    expect(LinearAPIClient).toBeInstanceOf(ApiClient);
+    expect(LinearAPIClient).toHaveProperty('getTeams');
+    expect(LinearAPIClient).toHaveProperty('getTeamEntities');
+    expect(LinearAPIClient).toHaveProperty('createIssue');
+    expect(LinearAPIClient).toHaveProperty('link_issue');
+    expect(LinearAPIClient).toHaveProperty('getLinkedIssue');
+    expect(LinearAPIClient).toHaveProperty('unlinkIssue');
+    expect(LinearAPIClient).toHaveProperty('searchIssues');
+  });
+
+  describe('getTeams', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.getTeams();
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/teams'
+      );
+    });
+  });
+
+  describe('getTeamEntities', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.getTeamEntities(1);
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/team_entities?team_id=1'
+      );
+    });
+  });
+
+  describe('createIssue', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      const issueData = {
+        title: 'New Issue',
+        description: 'Issue description',
+      };
+      LinearAPIClient.createIssue(issueData);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/create_issue',
+        issueData
+      );
+    });
+  });
+
+  describe('link_issue', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.link_issue(1, 2);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/link_issue',
+        {
+          issue_id: 2,
+          conversation_id: 1,
+        }
+      );
+    });
+  });
+
+  describe('getLinkedIssue', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.getLinkedIssue(1);
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/linked_issues?conversation_id=1'
+      );
+    });
+  });
+
+  describe('unlinkIssue', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.unlinkIssue(1);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/unlink_issue',
+        {
+          link_id: 1,
+        }
+      );
+    });
+  });
+
+  describe('searchIssues', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.searchIssues('query');
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/search_issue?q=query'
+      );
+    });
+  });
+});

app/javascript/dashboard/api/specs/notifications.spec.js

@@ -13,10 +13,10 @@ describe('#NotificationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/reports.spec.js

@@ -20,10 +20,10 @@ describe('#Reports API', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/slaReports.spec.js

@@ -12,10 +12,10 @@ describe('#SLAReports API', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/teams.spec.js

@@ -16,10 +16,10 @@ describe('#TeamsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/assets/scss/_woot.scss

@@ -3,6 +3,9 @@
 @import 'tailwindcss/utilities';
 
 @import 'shared/assets/fonts/plus-jakarta';
+@import 'shared/assets/fonts/InterDisplay/inter-display';
+@import 'shared/assets/fonts/inter';
+
 @import 'shared/assets/stylesheets/animations';
 @import 'shared/assets/stylesheets/colors';
 @import 'shared/assets/stylesheets/spacing';
@@ -42,6 +45,7 @@
 }
 
 @layer base {
+
   // scss-lint:disable PropertySortOrder
   :root {
     --color-amber-25: 254 253 251;
@@ -213,6 +217,7 @@
     --color-orange-800: 204 78 0;
     --color-orange-900: 88 45 29;
   }
+
   // scss-lint:disable QualifyingElement
   body.dark {
     --color-amber-25: 31 19 0;

app/javascript/dashboard/assets/scss/widgets/_base.scss

@@ -12,7 +12,6 @@ h6 {
 
 p {
   text-rendering: optimizeLegibility;
-  word-spacing: 0.12em;
 
   @apply mb-2 leading-[1.65] text-sm;
 

app/javascript/dashboard/assets/scss/widgets/_woot-tables.scss

@@ -1,6 +1,10 @@
 table {
   @apply border-spacing-0 text-sm w-full;
 
+
+}
+
+.woot-table {
   thead {
     th {
       @apply font-semibold tracking-[1px] text-left px-2.5 uppercase text-slate-900 dark:text-slate-200;
@@ -16,9 +20,7 @@ table {
       @apply p-2.5 text-slate-700 dark:text-slate-100;
     }
   }
-}
 
-.woot-table {
   tr {
     .show-if-hover {
       transition: opacity 0.2s $swift-ease-out-function;

app/javascript/dashboard/components/Accordion/AccordionItem.vue

@@ -1,35 +1,3 @@
-<template>
-  <div class="-mt-px text-sm">
-    <button
-      class="flex items-center select-none w-full rounded-none bg-slate-50 dark:bg-slate-800 border border-l-0 border-r-0 border-solid m-0 border-slate-100 dark:border-slate-700/50 cursor-grab justify-between py-2 px-4 drag-handle"
-      @click="$emit('click')"
-    >
-      <div class="flex justify-between mb-0.5">
-        <emoji-or-icon class="inline-block w-5" :icon="icon" :emoji="emoji" />
-        <h5
-          class="text-slate-800 text-sm dark:text-slate-100 mb-0 py-0 pr-2 pl-0"
-        >
-          {{ title }}
-        </h5>
-      </div>
-      <div class="flex flex-row">
-        <slot name="button" />
-        <div class="flex justify-end w-3 text-woot-500">
-          <fluent-icon v-if="isOpen" size="24" icon="subtract" type="solid" />
-          <fluent-icon v-else size="24" icon="add" type="solid" />
-        </div>
-      </div>
-    </button>
-    <div
-      v-if="isOpen"
-      class="bg-white dark:bg-slate-900"
-      :class="compact ? 'p-0' : 'p-4'"
-    >
-      <slot />
-    </div>
-  </div>
-</template>
-
 <script>
 import EmojiOrIcon from 'shared/components/EmojiOrIcon.vue';
 
@@ -61,3 +29,35 @@ export default {
   },
 };
 </script>
+
+<template>
+  <div class="-mt-px text-sm">
+    <button
+      class="flex items-center select-none w-full rounded-none bg-slate-50 dark:bg-slate-800 border border-l-0 border-r-0 border-solid m-0 border-slate-100 dark:border-slate-700/50 cursor-grab justify-between py-2 px-4 drag-handle"
+      @click="$emit('click')"
+    >
+      <div class="flex justify-between mb-0.5">
+        <EmojiOrIcon class="inline-block w-5" :icon="icon" :emoji="emoji" />
+        <h5
+          class="text-slate-800 text-sm dark:text-slate-100 mb-0 py-0 pr-2 pl-0"
+        >
+          {{ title }}
+        </h5>
+      </div>
+      <div class="flex flex-row">
+        <slot name="button" />
+        <div class="flex justify-end w-3 text-woot-500">
+          <fluent-icon v-if="isOpen" size="24" icon="subtract" type="solid" />
+          <fluent-icon v-else size="24" icon="add" type="solid" />
+        </div>
+      </div>
+    </button>
+    <div
+      v-if="isOpen"
+      class="bg-white dark:bg-slate-900"
+      :class="compact ? 'p-0' : 'p-4'"
+    >
+      <slot />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components/ChannelSelector.vue

@@ -1,17 +1,3 @@
-<template>
-  <button
-    class="sm:w-[50%] md:w-1/3 lg:w-1/4 bg-white dark:bg-slate-900 cursor-pointer flex flex-col transition-all duration-200 ease-in -m-px py-4 px-0 items-center border border-solid border-slate-25 dark:border-slate-800 hover:border-woot-500 dark:hover:border-woot-500 hover:shadow-md hover:z-50 disabled:opacity-60"
-    @click="$emit('click')"
-  >
-    <img :src="src" :alt="title" class="w-[50%] my-4 mx-auto" />
-    <h3
-      class="text-slate-800 dark:text-slate-100 text-base text-center capitalize"
-    >
-      {{ title }}
-    </h3>
-  </button>
-</template>
-
 <script>
 export default {
   props: {
@@ -27,6 +13,20 @@ export default {
 };
 </script>
 
+<template>
+  <button
+    class="bg-white dark:bg-slate-900 cursor-pointer flex flex-col justify-end transition-all duration-200 ease-in -m-px py-4 px-0 items-center border border-solid border-slate-25 dark:border-slate-800 hover:border-woot-500 dark:hover:border-woot-500 hover:shadow-md hover:z-50 disabled:opacity-60"
+    @click="$emit('click')"
+  >
+    <img :src="src" :alt="title" class="w-1/2 my-4 mx-auto" />
+    <h3
+      class="text-slate-800 dark:text-slate-100 text-base text-center capitalize"
+    >
+      {{ title }}
+    </h3>
+  </button>
+</template>
+
 <style scoped lang="scss">
 .inactive {
   img {

app/javascript/dashboard/components/ChatList.vue

@@ -1,201 +1,22 @@
-<template>
-  <div
-    class="flex flex-col flex-shrink-0 overflow-hidden border-r conversations-list-wrap rtl:border-r-0 rtl:border-l border-slate-50 dark:border-slate-800/50"
-    :class="[
-      { hidden: !showConversationList },
-      isOnExpandedLayout ? 'basis-full' : 'flex-basis-clamp',
-    ]"
-  >
-    <slot />
-    <div
-      class="flex items-center justify-between px-4 py-0"
-      :class="{
-        'pb-3 border-b border-slate-75 dark:border-slate-700':
-          hasAppliedFiltersOrActiveFolders,
-      }"
-    >
-      <div class="flex max-w-[85%] justify-center items-center">
-        <h1
-          class="text-xl font-medium break-words truncate text-black-900 dark:text-slate-100"
-          :title="pageTitle"
-        >
-          {{ pageTitle }}
-        </h1>
-        <span
-          v-if="!hasAppliedFiltersOrActiveFolders"
-          class="p-1 my-0.5 mx-1 rounded-md capitalize bg-slate-50 dark:bg-slate-800 text-xxs text-slate-600 dark:text-slate-300"
-        >
-          {{ $t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`) }}
-        </span>
-      </div>
-      <div class="flex items-center gap-1">
-        <div v-if="hasAppliedFilters && !hasActiveFolders">
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.ADD.SAVE_BUTTON')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="secondary"
-            icon="save"
-            @click="onClickOpenAddFoldersModal"
-          />
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CLEAR_BUTTON_LABEL')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="alert"
-            icon="dismiss-circle"
-            @click="resetAndFetchData"
-          />
-        </div>
-        <div v-if="hasActiveFolders">
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.EDIT.EDIT_BUTTON')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="secondary"
-            icon="edit"
-            @click="onToggleAdvanceFiltersModal"
-          />
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.DELETE.DELETE_BUTTON')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="alert"
-            icon="delete"
-            @click="onClickOpenDeleteFoldersModal"
-          />
-        </div>
-        <woot-button
-          v-else
-          v-tooltip.right="$t('FILTER.TOOLTIP_LABEL')"
-          variant="smooth"
-          color-scheme="secondary"
-          icon="filter"
-          size="tiny"
-          @click="onToggleAdvanceFiltersModal"
-        />
-        <conversation-basic-filter
-          v-if="!hasAppliedFiltersOrActiveFolders"
-          @changeFilter="onBasicFilterChange"
-        />
-      </div>
-    </div>
-
-    <add-custom-views
-      v-if="showAddFoldersModal"
-      :custom-views-query="foldersQuery"
-      :open-last-saved-item="openLastSavedItemInFolder"
-      @close="onCloseAddFoldersModal"
-    />
-
-    <delete-custom-views
-      v-if="showDeleteFoldersModal"
-      :show-delete-popup.sync="showDeleteFoldersModal"
-      :active-custom-view="activeFolder"
-      :custom-views-id="foldersId"
-      :open-last-item-after-delete="openLastItemAfterDeleteInFolder"
-      @close="onCloseDeleteFoldersModal"
-    />
-
-    <chat-type-tabs
-      v-if="!hasAppliedFiltersOrActiveFolders"
-      :items="assigneeTabItems"
-      :active-tab="activeAssigneeTab"
-      class="tab--chat-type"
-      @chatTabChange="updateAssigneeTab"
-    />
-
-    <p
-      v-if="!chatListLoading && !conversationList.length"
-      class="flex items-center justify-center p-4 overflow-auto"
-    >
-      {{ $t('CHAT_LIST.LIST.404') }}
-    </p>
-    <conversation-bulk-actions
-      v-if="selectedConversations.length"
-      :conversations="selectedConversations"
-      :all-conversations-selected="allConversationsSelected"
-      :selected-inboxes="uniqueInboxes"
-      :show-open-action="allSelectedConversationsStatus('open')"
-      :show-resolved-action="allSelectedConversationsStatus('resolved')"
-      :show-snoozed-action="allSelectedConversationsStatus('snoozed')"
-      @select-all-conversations="selectAllConversations"
-      @assign-agent="onAssignAgent"
-      @update-conversations="onUpdateConversations"
-      @assign-labels="onAssignLabels"
-      @assign-team="onAssignTeamsForBulk"
-    />
-    <div
-      ref="conversationList"
-      class="flex-1 conversations-list"
-      :class="{ 'overflow-hidden': isContextMenuOpen }"
-    >
-      <virtual-list
-        ref="conversationVirtualList"
-        :data-key="'id'"
-        :data-sources="conversationList"
-        :data-component="itemComponent"
-        :extra-props="virtualListExtraProps"
-        class="w-full h-full overflow-auto"
-        footer-tag="div"
-      >
-        <template #footer>
-          <div v-if="chatListLoading" class="text-center">
-            <span class="mt-4 mb-4 spinner" />
-          </div>
-          <p
-            v-if="showEndOfListMessage"
-            class="p-4 text-center text-slate-400 dark:text-slate-300"
-          >
-            {{ $t('CHAT_LIST.EOF') }}
-          </p>
-          <intersection-observer
-            v-if="!showEndOfListMessage && !chatListLoading"
-            :options="infiniteLoaderOptions"
-            @observed="loadMoreConversations"
-          />
-        </template>
-      </virtual-list>
-    </div>
-    <woot-modal
-      :show.sync="showAdvancedFilters"
-      :on-close="closeAdvanceFiltersModal"
-      size="medium"
-    >
-      <conversation-advanced-filter
-        v-if="showAdvancedFilters"
-        :initial-filter-types="advancedFilterTypes"
-        :initial-applied-filters="appliedFilter"
-        :active-folder-name="activeFolderName"
-        :on-close="closeAdvanceFiltersModal"
-        :is-folder-view="hasActiveFolders"
-        @applyFilter="onApplyFilter"
-        @updateFolder="onUpdateSavedFilter"
-      />
-    </woot-modal>
-  </div>
-</template>
-
 <script>
+import { ref } from 'vue';
 import { mapGetters } from 'vuex';
+import { useUISettings } from 'dashboard/composables/useUISettings';
+import { useAlert } from 'dashboard/composables';
+import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
 import VirtualList from 'vue-virtual-scroll-list';
 
+import ChatListHeader from './ChatListHeader.vue';
 import ConversationAdvancedFilter from './widgets/conversation/ConversationAdvancedFilter.vue';
-import ConversationBasicFilter from './widgets/conversation/ConversationBasicFilter.vue';
 import ChatTypeTabs from './widgets/ChatTypeTabs.vue';
 import ConversationItem from './ConversationItem.vue';
-import timeMixin from '../mixins/time';
-import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
-import conversationMixin from '../mixins/conversations';
 import wootConstants from 'dashboard/constants/globals';
 import advancedFilterTypes from './widgets/conversation/advancedFilterItems';
 import filterQueryGenerator from '../helper/filterQueryGenerator.js';
 import AddCustomViews from 'dashboard/routes/dashboard/customviews/AddCustomViews.vue';
 import DeleteCustomViews from 'dashboard/routes/dashboard/customviews/DeleteCustomViews.vue';
 import ConversationBulkActions from './widgets/conversation/conversationBulkActions/Index.vue';
-import alertMixin from 'shared/mixins/alertMixin';
 import filterMixin from 'shared/mixins/filterMixin';
-import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages';
 import countries from 'shared/constants/countries';
 import { generateValuesForEditCustomViews } from 'dashboard/helper/customViewsHelper';
@@ -209,6 +30,7 @@ import IntersectionObserver from './IntersectionObserver.vue';
 
 export default {
   components: {
+    ChatListHeader,
     AddCustomViews,
     ChatTypeTabs,
     // eslint-disable-next-line vue/no-unused-components
@@ -216,18 +38,10 @@ export default {
     ConversationAdvancedFilter,
     DeleteCustomViews,
     ConversationBulkActions,
-    ConversationBasicFilter,
     IntersectionObserver,
     VirtualList,
   },
-  mixins: [
-    timeMixin,
-    conversationMixin,
-    keyboardEventListenerMixins,
-    alertMixin,
-    filterMixin,
-    uiSettingsMixin,
-  ],
+  mixins: [filterMixin],
   provide() {
     return {
       // Actions to be performed on virtual list item and context menu.
@@ -272,6 +86,68 @@ export default {
       type: Boolean,
     },
   },
+  setup() {
+    const { uiSettings } = useUISettings();
+
+    const conversationListRef = ref(null);
+
+    const getKeyboardListenerParams = () => {
+      const allConversations = conversationListRef.value.querySelectorAll(
+        'div.conversations-list div.conversation'
+      );
+      const activeConversation = conversationListRef.value.querySelector(
+        'div.conversations-list div.conversation.active'
+      );
+      const activeConversationIndex = [...allConversations].indexOf(
+        activeConversation
+      );
+      const lastConversationIndex = allConversations.length - 1;
+      return {
+        allConversations,
+        activeConversation,
+        activeConversationIndex,
+        lastConversationIndex,
+      };
+    };
+    const handlePreviousConversation = () => {
+      const { allConversations, activeConversationIndex } =
+        getKeyboardListenerParams();
+      if (activeConversationIndex === -1) {
+        allConversations[0].click();
+      }
+      if (activeConversationIndex >= 1) {
+        allConversations[activeConversationIndex - 1].click();
+      }
+    };
+    const handleNextConversation = () => {
+      const {
+        allConversations,
+        activeConversationIndex,
+        lastConversationIndex,
+      } = getKeyboardListenerParams();
+      if (activeConversationIndex === -1) {
+        allConversations[lastConversationIndex].click();
+      } else if (activeConversationIndex < lastConversationIndex) {
+        allConversations[activeConversationIndex + 1].click();
+      }
+    };
+    const keyboardEvents = {
+      'Alt+KeyJ': {
+        action: () => handlePreviousConversation(),
+        allowOnFocusedInput: true,
+      },
+      'Alt+KeyK': {
+        action: () => handleNextConversation(),
+        allowOnFocusedInput: true,
+      },
+    };
+    useKeyboardEvents(keyboardEvents);
+
+    return {
+      uiSettings,
+      conversationListRef,
+    };
+  },
   data() {
     return {
       activeAssigneeTab: wootConstants.ASSIGNEE_TYPE.ME,
@@ -288,12 +164,11 @@ export default {
       foldersQuery: {},
       showAddFoldersModal: false,
       showDeleteFoldersModal: false,
-      selectedConversations: [],
       selectedInboxes: [],
       isContextMenuOpen: false,
       appliedFilter: [],
       infiniteLoaderOptions: {
-        root: this.$refs.conversationList,
+        root: this.$refs.conversationListRef,
         rootMargin: '100px 0px 100px 0px',
       },
 
@@ -311,41 +186,32 @@ export default {
   },
   computed: {
     ...mapGetters({
-      currentChat: 'getSelectedChat',
       currentUser: 'getCurrentUser',
       chatLists: 'getAllConversations',
       mineChatsList: 'getMineChats',
       allChatList: 'getAllStatusChats',
       unAssignedChatsList: 'getUnAssignedChats',
       chatListLoading: 'getChatListLoadingStatus',
-      currentUserID: 'getCurrentUserID',
       activeInbox: 'getSelectedInbox',
       conversationStats: 'conversationStats/getStats',
       appliedFilters: 'getAppliedConversationFilters',
       folders: 'customViews/getCustomViews',
-      inboxes: 'inboxes/getInboxes',
       agentList: 'agents/getAgents',
       teamsList: 'teams/getTeams',
       inboxesList: 'inboxes/getInboxes',
       campaigns: 'campaigns/getAllCampaigns',
       labels: 'labels/getLabels',
+      selectedConversations: 'bulkActions/getSelectedConversationIds',
     }),
     hasAppliedFilters() {
       return this.appliedFilters.length !== 0;
     },
     hasActiveFolders() {
-      return this.activeFolder && this.foldersId !== 0;
+      return Boolean(this.activeFolder && this.foldersId !== 0);
     },
     hasAppliedFiltersOrActiveFolders() {
       return this.hasAppliedFilters || this.hasActiveFolders;
     },
-    savedFoldersValue() {
-      if (this.hasActiveFolders) {
-        const payload = this.activeFolder.query;
-        this.fetchSavedFilteredConversations(payload);
-      }
-      return {};
-    },
     showEndOfListMessage() {
       return (
         this.conversationList.length &&
@@ -421,7 +287,6 @@ export default {
         labels: this.label ? [this.label] : undefined,
         teamId: this.teamId || undefined,
         conversationType: this.conversationType || undefined,
-        folders: this.hasActiveFolders ? this.savedFoldersValue : undefined,
       };
     },
     conversationListPagination() {
@@ -534,7 +399,13 @@ export default {
       this.resetAndFetchData();
       this.updateVirtualListProps('conversationType', this.conversationType);
     },
-    activeFolder() {
+    activeFolder(newVal, oldVal) {
+      if (newVal !== oldVal) {
+        this.$store.dispatch(
+          'customViews/setActiveConversationFolder',
+          newVal || null
+        );
+      }
       this.resetAndFetchData();
       this.updateVirtualListProps('foldersId', this.foldersId);
     },
@@ -544,8 +415,14 @@ export default {
     showAssigneeInConversationCard(newVal) {
       this.updateVirtualListProps('showAssignee', newVal);
     },
+    conversationFilters(newVal, oldVal) {
+      if (newVal !== oldVal) {
+        this.$store.dispatch('updateChatListFilters', newVal);
+      }
+    },
   },
   mounted() {
+    this.$store.dispatch('setChatListFilters', this.conversationFilters);
     this.setFiltersFromUISettings();
     this.$store.dispatch('setChatStatusFilter', this.activeStatus);
     this.$store.dispatch('setChatSortFilter', this.activeSortBy);
@@ -555,7 +432,7 @@ export default {
       this.$store.dispatch('campaigns/get');
     }
 
-    bus.$on('fetch_conversation_stats', () => {
+    this.$emitter.on('fetch_conversation_stats', () => {
       this.$store.dispatch('conversationStats/get', this.conversationFilters);
     });
   },
@@ -668,58 +545,6 @@ export default {
         }))
       );
     },
-    getKeyboardListenerParams() {
-      const allConversations = this.$refs.conversationList.querySelectorAll(
-        'div.conversations-list div.conversation'
-      );
-      const activeConversation = this.$refs.conversationList.querySelector(
-        'div.conversations-list div.conversation.active'
-      );
-      const activeConversationIndex = [...allConversations].indexOf(
-        activeConversation
-      );
-      const lastConversationIndex = allConversations.length - 1;
-      return {
-        allConversations,
-        activeConversation,
-        activeConversationIndex,
-        lastConversationIndex,
-      };
-    },
-    handlePreviousConversation() {
-      const { allConversations, activeConversationIndex } =
-        this.getKeyboardListenerParams();
-      if (activeConversationIndex === -1) {
-        allConversations[0].click();
-      }
-      if (activeConversationIndex >= 1) {
-        allConversations[activeConversationIndex - 1].click();
-      }
-    },
-    handleNextConversation() {
-      const {
-        allConversations,
-        activeConversationIndex,
-        lastConversationIndex,
-      } = this.getKeyboardListenerParams();
-      if (activeConversationIndex === -1) {
-        allConversations[lastConversationIndex].click();
-      } else if (activeConversationIndex < lastConversationIndex) {
-        allConversations[activeConversationIndex + 1].click();
-      }
-    },
-    getKeyboardEvents() {
-      return {
-        'Alt+KeyJ': {
-          action: () => this.handlePreviousConversation(),
-          allowOnFocusedInput: true,
-        },
-        'Alt+KeyK': {
-          action: () => this.handleNextConversation(),
-          allowOnFocusedInput: true,
-        },
-      };
-    },
     resetAndFetchData() {
       this.appliedFilter = [];
       this.resetBulkActions();
@@ -736,8 +561,9 @@ export default {
       this.fetchConversations();
     },
     fetchConversations() {
+      this.$store.dispatch('updateChatListFilters', this.conversationFilters);
       this.$store
-        .dispatch('fetchAllConversations', this.conversationFilters)
+        .dispatch('fetchAllConversations')
         .then(this.emitConversationLoaded);
     },
     loadMoreConversations() {
@@ -777,7 +603,7 @@ export default {
     updateAssigneeTab(selectedTab) {
       if (this.activeAssigneeTab !== selectedTab) {
         this.resetBulkActions();
-        bus.$emit('clearSearchInput');
+        this.$emitter.emit('clearSearchInput');
         this.activeAssigneeTab = selectedTab;
         if (!this.currentPage) {
           this.fetchConversations();
@@ -785,7 +611,7 @@ export default {
       }
     },
     emitConversationLoaded() {
-      this.$emit('conversation-load');
+      this.$emit('conversationLoad');
       this.$nextTick(() => {
         // Addressing a known issue in the virtual list library where dynamically added items
         // might not render correctly. This workaround involves a slight manual adjustment
@@ -799,7 +625,7 @@ export default {
       });
     },
     resetBulkActions() {
-      this.selectedConversations = [];
+      this.$store.dispatch('bulkActions/clearSelectedConversationIds');
       this.selectedInboxes = [];
     },
     onBasicFilterChange(value, type) {
@@ -830,12 +656,16 @@ export default {
       return this.selectedConversations.includes(id);
     },
     selectConversation(conversationId, inboxId) {
-      this.selectedConversations.push(conversationId);
+      this.$store.dispatch(
+        'bulkActions/setSelectedConversationIds',
+        conversationId
+      );
       this.selectedInboxes.push(inboxId);
     },
     deSelectConversation(conversationId, inboxId) {
-      this.selectedConversations = this.selectedConversations.filter(
-        item => item !== conversationId
+      this.$store.dispatch(
+        'bulkActions/removeSelectedConversationIds',
+        conversationId
       );
       this.selectedInboxes = this.selectedInboxes.filter(
         item => item !== inboxId
@@ -843,7 +673,10 @@ export default {
     },
     selectAllConversations(check) {
       if (check) {
-        this.selectedConversations = this.conversationList.map(item => item.id);
+        this.$store.dispatch(
+          'bulkActions/setSelectedConversationIds',
+          this.conversationList.map(item => item.id)
+        );
         this.selectedInboxes = this.conversationList.map(item => item.inbox_id);
       } else {
         this.resetBulkActions();
@@ -859,9 +692,9 @@ export default {
             assignee_id: agent.id,
           },
         });
-        this.selectedConversations = [];
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
         if (conversationId) {
-          this.showAlert(
+          useAlert(
             this.$t(
               'CONVERSATION.CARD_CONTEXT_MENU.API.AGENT_ASSIGNMENT.SUCCESFUL',
               {
@@ -871,10 +704,10 @@ export default {
             )
           );
         } else {
-          this.showAlert(this.$t('BULK_ACTION.ASSIGN_SUCCESFUL'));
+          useAlert(this.$t('BULK_ACTION.ASSIGN_SUCCESFUL'));
         }
       } catch (err) {
-        this.showAlert(this.$t('BULK_ACTION.ASSIGN_FAILED'));
+        useAlert(this.$t('BULK_ACTION.ASSIGN_FAILED'));
       }
     },
     async assignPriority(priority, conversationId = null) {
@@ -889,7 +722,7 @@ export default {
             newValue: priority,
             from: 'Context menu',
           });
-          this.showAlert(
+          useAlert(
             this.$t('CONVERSATION.PRIORITY.CHANGE_PRIORITY.SUCCESSFUL', {
               priority,
               conversationId,
@@ -932,7 +765,7 @@ export default {
           conversationId,
           teamId: team.id,
         });
-        this.showAlert(
+        useAlert(
           this.$t(
             'CONVERSATION.CARD_CONTEXT_MENU.API.TEAM_ASSIGNMENT.SUCCESFUL',
             {
@@ -942,7 +775,7 @@ export default {
           )
         );
       } catch (error) {
-        this.showAlert(
+        useAlert(
           this.$t('CONVERSATION.CARD_CONTEXT_MENU.API.TEAM_ASSIGNMENT.FAILED')
         );
       }
@@ -957,9 +790,9 @@ export default {
             add: labels,
           },
         });
-        this.selectedConversations = [];
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
         if (conversationId) {
-          this.showAlert(
+          useAlert(
             this.$t(
               'CONVERSATION.CARD_CONTEXT_MENU.API.LABEL_ASSIGNMENT.SUCCESFUL',
               {
@@ -969,10 +802,10 @@ export default {
             )
           );
         } else {
-          this.showAlert(this.$t('BULK_ACTION.LABELS.ASSIGN_SUCCESFUL'));
+          useAlert(this.$t('BULK_ACTION.LABELS.ASSIGN_SUCCESFUL'));
         }
       } catch (err) {
-        this.showAlert(this.$t('BULK_ACTION.LABELS.ASSIGN_FAILED'));
+        useAlert(this.$t('BULK_ACTION.LABELS.ASSIGN_FAILED'));
       }
     },
     async onAssignTeamsForBulk(team) {
@@ -984,13 +817,13 @@ export default {
             team_id: team.id,
           },
         });
-        this.selectedConversations = [];
-        this.showAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_SUCCESFUL'));
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
+        useAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_SUCCESFUL'));
       } catch (err) {
-        this.showAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_FAILED'));
+        useAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_FAILED'));
       }
     },
-    async onUpdateConversations(status) {
+    async onUpdateConversations(status, snoozedUntil) {
       try {
         await this.$store.dispatch('bulkActions/process', {
           type: 'Conversation',
@@ -998,11 +831,12 @@ export default {
           fields: {
             status,
           },
+          snoozed_until: snoozedUntil,
         });
-        this.selectedConversations = [];
-        this.showAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_SUCCESFUL'));
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
+        useAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_SUCCESFUL'));
       } catch (err) {
-        this.showAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_FAILED'));
+        useAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_FAILED'));
       }
     },
     toggleConversationStatus(conversationId, status, snoozedUntil) {
@@ -1013,14 +847,14 @@ export default {
           snoozedUntil,
         })
         .then(() => {
-          this.showAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
+          useAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
           this.isLoading = false;
         });
     },
     allSelectedConversationsStatus(status) {
       if (!this.selectedConversations.length) return false;
       return this.selectedConversations.every(item => {
-        return this.$store.getters.getConversationById(item).status === status;
+        return this.$store.getters.getConversationById(item)?.status === status;
       });
     },
     onContextMenuToggle(state) {
@@ -1029,6 +863,122 @@ export default {
   },
 };
 </script>
+
+<template>
+  <div
+    class="flex flex-col flex-shrink-0 overflow-hidden border-r conversations-list-wrap rtl:border-r-0 rtl:border-l border-slate-50 dark:border-slate-800/50"
+    :class="[
+      { hidden: !showConversationList },
+      isOnExpandedLayout ? 'basis-full' : 'flex-basis-clamp',
+    ]"
+  >
+    <slot />
+    <ChatListHeader
+      :page-title="pageTitle"
+      :has-applied-filters="hasAppliedFilters"
+      :has-active-folders="hasActiveFolders"
+      :active-status="activeStatus"
+      @addFolders="onClickOpenAddFoldersModal"
+      @deleteFolders="onClickOpenDeleteFoldersModal"
+      @filtersModal="onToggleAdvanceFiltersModal"
+      @resetFilters="resetAndFetchData"
+      @basicFilterChange="onBasicFilterChange"
+    />
+
+    <AddCustomViews
+      v-if="showAddFoldersModal"
+      :custom-views-query="foldersQuery"
+      :open-last-saved-item="openLastSavedItemInFolder"
+      @close="onCloseAddFoldersModal"
+    />
+
+    <DeleteCustomViews
+      v-if="showDeleteFoldersModal"
+      :show-delete-popup.sync="showDeleteFoldersModal"
+      :active-custom-view="activeFolder"
+      :custom-views-id="foldersId"
+      :open-last-item-after-delete="openLastItemAfterDeleteInFolder"
+      @close="onCloseDeleteFoldersModal"
+    />
+
+    <ChatTypeTabs
+      v-if="!hasAppliedFiltersOrActiveFolders"
+      :items="assigneeTabItems"
+      :active-tab="activeAssigneeTab"
+      @chatTabChange="updateAssigneeTab"
+    />
+
+    <p
+      v-if="!chatListLoading && !conversationList.length"
+      class="flex items-center justify-center p-4 overflow-auto"
+    >
+      {{ $t('CHAT_LIST.LIST.404') }}
+    </p>
+    <ConversationBulkActions
+      v-if="selectedConversations.length"
+      :conversations="selectedConversations"
+      :all-conversations-selected="allConversationsSelected"
+      :selected-inboxes="uniqueInboxes"
+      :show-open-action="allSelectedConversationsStatus('open')"
+      :show-resolved-action="allSelectedConversationsStatus('resolved')"
+      :show-snoozed-action="allSelectedConversationsStatus('snoozed')"
+      @selectAllConversations="selectAllConversations"
+      @assignAgent="onAssignAgent"
+      @updateConversations="onUpdateConversations"
+      @assignLabels="onAssignLabels"
+      @assignTeam="onAssignTeamsForBulk"
+    />
+    <div
+      ref="conversationListRef"
+      class="flex-1 conversations-list"
+      :class="{ 'overflow-hidden': isContextMenuOpen }"
+    >
+      <VirtualList
+        ref="conversationVirtualList"
+        data-key="id"
+        :data-sources="conversationList"
+        :data-component="itemComponent"
+        :extra-props="virtualListExtraProps"
+        class="w-full h-full overflow-auto"
+        footer-tag="div"
+      >
+        <template #footer>
+          <div v-if="chatListLoading" class="text-center">
+            <span class="mt-4 mb-4 spinner" />
+          </div>
+          <p
+            v-if="showEndOfListMessage"
+            class="p-4 text-center text-slate-400 dark:text-slate-300"
+          >
+            {{ $t('CHAT_LIST.EOF') }}
+          </p>
+          <IntersectionObserver
+            v-if="!showEndOfListMessage && !chatListLoading"
+            :options="infiniteLoaderOptions"
+            @observed="loadMoreConversations"
+          />
+        </template>
+      </VirtualList>
+    </div>
+    <woot-modal
+      :show.sync="showAdvancedFilters"
+      :on-close="closeAdvanceFiltersModal"
+      size="medium"
+    >
+      <ConversationAdvancedFilter
+        v-if="showAdvancedFilters"
+        :initial-filter-types="advancedFilterTypes"
+        :initial-applied-filters="appliedFilter"
+        :active-folder-name="activeFolderName"
+        :on-close="closeAdvanceFiltersModal"
+        :is-folder-view="hasActiveFolders"
+        @applyFilter="onApplyFilter"
+        @updateFolder="onUpdateSavedFilter"
+      />
+    </woot-modal>
+  </div>
+</template>
+
 <style scoped>
 @tailwind components;
 @layer components {
@@ -1042,14 +992,4 @@ export default {
 .conversations-list {
   @apply overflow-hidden hover:overflow-y-auto;
 }
-
-.tab--chat-type {
-  @apply py-0 px-4;
-
-  ::v-deep {
-    .tabs {
-      @apply p-0;
-    }
-  }
-}
 </style>

app/javascript/dashboard/components/ChatListHeader.vue

@@ -0,0 +1,115 @@
+<script setup>
+import { computed } from 'vue';
+import ConversationBasicFilter from './widgets/conversation/ConversationBasicFilter.vue';
+
+const props = defineProps({
+  pageTitle: {
+    type: String,
+    required: true,
+  },
+  hasAppliedFilters: {
+    type: Boolean,
+    required: true,
+  },
+  hasActiveFolders: {
+    type: Boolean,
+    required: true,
+  },
+  activeStatus: {
+    type: String,
+    required: true,
+  },
+});
+
+const emit = defineEmits([
+  'addFolders',
+  'deleteFolders',
+  'resetFilters',
+  'basicFilterChange',
+  'filtersModal',
+]);
+
+const onBasicFilterChange = (value, type) => {
+  emit('basicFilterChange', value, type);
+};
+
+const hasAppliedFiltersOrActiveFolders = computed(() => {
+  return props.hasAppliedFilters || props.hasActiveFolders;
+});
+</script>
+
+<template>
+  <div
+    class="flex items-center justify-between px-4 py-0"
+    :class="{
+      'pb-3 border-b border-slate-75 dark:border-slate-700':
+        hasAppliedFiltersOrActiveFolders,
+    }"
+  >
+    <div class="flex max-w-[85%] justify-center items-center">
+      <h1
+        class="text-xl font-medium break-words truncate text-black-900 dark:text-slate-100"
+        :title="pageTitle"
+      >
+        {{ pageTitle }}
+      </h1>
+      <span
+        v-if="!hasAppliedFiltersOrActiveFolders"
+        class="p-1 my-0.5 mx-1 rounded-md capitalize bg-slate-50 dark:bg-slate-800 text-xxs text-slate-600 dark:text-slate-300"
+      >
+        {{ $t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`) }}
+      </span>
+    </div>
+    <div class="flex items-center gap-1">
+      <div v-if="hasAppliedFilters && !hasActiveFolders">
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.ADD.SAVE_BUTTON')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="secondary"
+          icon="save"
+          @click="emit('addFolders')"
+        />
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CLEAR_BUTTON_LABEL')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="alert"
+          icon="dismiss-circle"
+          @click="emit('resetFilters')"
+        />
+      </div>
+      <div v-if="hasActiveFolders">
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.EDIT.EDIT_BUTTON')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="secondary"
+          icon="edit"
+          @click="emit('filtersModal')"
+        />
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.DELETE.DELETE_BUTTON')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="alert"
+          icon="delete"
+          @click="emit('deleteFolders')"
+        />
+      </div>
+      <woot-button
+        v-else
+        v-tooltip.right="$t('FILTER.TOOLTIP_LABEL')"
+        variant="smooth"
+        color-scheme="secondary"
+        icon="filter"
+        size="tiny"
+        @click="emit('filtersModal')"
+      />
+      <ConversationBasicFilter
+        v-if="!hasAppliedFiltersOrActiveFolders"
+        @changeFilter="onBasicFilterChange"
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components/Code.vue

@@ -1,30 +1,7 @@
-<template>
-  <div class="code--container">
-    <div class="code--action-area">
-      <form
-        v-if="enableCodePen"
-        class="code--codeopen-form"
-        action="https://codepen.io/pen/define"
-        method="POST"
-        target="_blank"
-      >
-        <input type="hidden" name="data" :value="codepenScriptValue" />
-
-        <button type="submit" class="button secondary tiny">
-          {{ $t('COMPONENTS.CODE.CODEPEN') }}
-        </button>
-      </form>
-      <button class="button secondary tiny" @click="onCopy">
-        {{ $t('COMPONENTS.CODE.BUTTON_TEXT') }}
-      </button>
-    </div>
-    <highlightjs v-if="script" :language="lang" :code="script" />
-  </div>
-</template>
-
 <script>
 import 'highlight.js/styles/default.css';
 import { copyTextToClipboard } from 'shared/helpers/clipboard';
+import { useAlert } from 'dashboard/composables';
 
 export default {
   props: {
@@ -59,12 +36,36 @@ export default {
     async onCopy(e) {
       e.preventDefault();
       await copyTextToClipboard(this.script);
-      bus.$emit('newToastMessage', this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
+      useAlert(this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
     },
   },
 };
 </script>
 
+<template>
+  <div class="code--container">
+    <div class="code--action-area">
+      <form
+        v-if="enableCodePen"
+        class="code--codeopen-form"
+        action="https://codepen.io/pen/define"
+        method="POST"
+        target="_blank"
+      >
+        <input type="hidden" name="data" :value="codepenScriptValue" />
+
+        <button type="submit" class="button secondary tiny">
+          {{ $t('COMPONENTS.CODE.CODEPEN') }}
+        </button>
+      </form>
+      <button class="button secondary tiny" @click="onCopy">
+        {{ $t('COMPONENTS.CODE.BUTTON_TEXT') }}
+      </button>
+    </div>
+    <highlightjs v-if="script" :language="lang" :code="script" />
+  </div>
+</template>
+
 <style lang="scss" scoped>
 .code--container {
   position: relative;

app/javascript/dashboard/components/ConversationItem.vue

@@ -1,26 +1,3 @@
-<template>
-  <conversation-card
-    :key="source.id"
-    :active-label="label"
-    :team-id="teamId"
-    :folders-id="foldersId"
-    :chat="source"
-    :conversation-type="conversationType"
-    :selected="isConversationSelected(source.id)"
-    :show-assignee="showAssignee"
-    :enable-context-menu="true"
-    @select-conversation="selectConversation"
-    @de-select-conversation="deSelectConversation"
-    @assign-agent="assignAgent"
-    @assign-team="assignTeam"
-    @assign-label="assignLabels"
-    @update-conversation-status="updateConversationStatus"
-    @context-menu-toggle="toggleContextMenu"
-    @mark-as-unread="markAsUnread"
-    @assign-priority="assignPriority"
-  />
-</template>
-
 <script>
 import ConversationCard from './widgets/conversation/ConversationCard.vue';
 export default {
@@ -70,3 +47,26 @@ export default {
   },
 };
 </script>
+
+<template>
+  <ConversationCard
+    :key="source.id"
+    :active-label="label"
+    :team-id="teamId"
+    :folders-id="foldersId"
+    :chat="source"
+    :conversation-type="conversationType"
+    :selected="isConversationSelected(source.id)"
+    :show-assignee="showAssignee"
+    enable-context-menu
+    @selectConversation="selectConversation"
+    @deSelectConversation="deSelectConversation"
+    @assignAgent="assignAgent"
+    @assignTeam="assignTeam"
+    @assignLabel="assignLabels"
+    @updateConversationStatus="updateConversationStatus"
+    @contextMenuToggle="toggleContextMenu"
+    @markAsUnread="markAsUnread"
+    @assignPriority="assignPriority"
+  />
+</template>

app/javascript/dashboard/components/CustomAttribute.vue

@@ -1,151 +1,23 @@
-<template>
-  <div class="py-3 px-4">
-    <div class="flex items-center mb-1">
-      <h4 class="text-sm flex items-center m-0 w-full error">
-        <div v-if="isAttributeTypeCheckbox" class="flex items-center">
-          <input
-            v-model="editedValue"
-            class="!my-0 mr-2 ml-0"
-            type="checkbox"
-            @change="onUpdate"
-          />
-        </div>
-        <div class="flex items-center justify-between w-full">
-          <span
-            class="w-full font-medium text-sm mb-0"
-            :class="
-              $v.editedValue.$error
-                ? 'text-red-400 dark:text-red-500'
-                : 'text-slate-800 dark:text-slate-100'
-            "
-          >
-            {{ label }}
-          </span>
-          <woot-button
-            v-if="showCopyAndDeleteButton"
-            v-tooltip.left="$t('CUSTOM_ATTRIBUTES.ACTIONS.DELETE')"
-            variant="link"
-            size="medium"
-            color-scheme="secondary"
-            icon="delete"
-            class-names="flex justify-end w-4"
-            @click="onDelete"
-          />
-        </div>
-      </h4>
-    </div>
-    <div v-if="notAttributeTypeCheckboxAndList">
-      <div v-if="isEditing" v-on-clickaway="onClickAway">
-        <div class="mb-2 w-full flex items-center">
-          <input
-            ref="inputfield"
-            v-model="editedValue"
-            :type="inputType"
-            class="!h-8 ltr:rounded-r-none rtl:rounded-l-none !mb-0 !text-sm"
-            autofocus="true"
-            :class="{ error: $v.editedValue.$error }"
-            @blur="$v.editedValue.$touch"
-            @keyup.enter="onUpdate"
-          />
-          <div>
-            <woot-button
-              size="small"
-              icon="checkmark"
-              class="rounded-l-none rtl:rounded-r-none"
-              @click="onUpdate"
-            />
-          </div>
-        </div>
-        <span
-          v-if="shouldShowErrorMessage"
-          class="text-red-400 dark:text-red-500 text-sm block font-normal -mt-px w-full"
-        >
-          {{ errorMessage }}
-        </span>
-      </div>
-      <div
-        v-show="!isEditing"
-        class="flex group"
-        :class="{ 'is-editable': showActions }"
-      >
-        <a
-          v-if="isAttributeTypeLink"
-          :href="hrefURL"
-          target="_blank"
-          rel="noopener noreferrer"
-          class="group-hover:bg-slate-50 group-hover:dark:bg-slate-700 inline-block rounded-sm mb-0 break-all py-0.5 px-1"
-        >
-          {{ urlValue }}
-        </a>
-        <p
-          v-else
-          class="group-hover:bg-slate-50 group-hover:dark:bg-slate-700 inline-block rounded-sm mb-0 break-all py-0.5 px-1"
-        >
-          {{ displayValue || '---' }}
-        </p>
-        <div class="flex max-w-[2rem] gap-1 ml-1 rtl:mr-1 rtl:ml-0">
-          <woot-button
-            v-if="showCopyAndDeleteButton"
-            v-tooltip="$t('CUSTOM_ATTRIBUTES.ACTIONS.COPY')"
-            variant="link"
-            size="small"
-            color-scheme="secondary"
-            icon="clipboard"
-            class-names="hidden group-hover:flex !w-6 flex-shrink-0"
-            @click="onCopy"
-          />
-          <woot-button
-            v-if="showEditButton"
-            v-tooltip.right="$t('CUSTOM_ATTRIBUTES.ACTIONS.EDIT')"
-            variant="link"
-            size="small"
-            color-scheme="secondary"
-            icon="edit"
-            class-names="hidden group-hover:flex !w-6 flex-shrink-0"
-            @click="onEdit"
-          />
-        </div>
-      </div>
-    </div>
-    <div v-if="isAttributeTypeList">
-      <multiselect-dropdown
-        :options="listOptions"
-        :selected-item="selectedItem"
-        :has-thumbnail="false"
-        :multiselector-placeholder="
-          $t('CUSTOM_ATTRIBUTES.FORM.ATTRIBUTE_TYPE.LIST.PLACEHOLDER')
-        "
-        :no-search-result="
-          $t('CUSTOM_ATTRIBUTES.FORM.ATTRIBUTE_TYPE.LIST.NO_RESULT')
-        "
-        :input-placeholder="
-          $t(
-            'CUSTOM_ATTRIBUTES.FORM.ATTRIBUTE_TYPE.LIST.SEARCH_INPUT_PLACEHOLDER'
-          )
-        "
-        @click="onUpdateListValue"
-      />
-    </div>
-  </div>
-</template>
-
 <script>
-import { mixin as clickaway } from 'vue-clickaway';
 import { format, parseISO } from 'date-fns';
-import { required, url } from 'vuelidate/lib/validators';
+import { required, url } from '@vuelidate/validators';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import MultiselectDropdown from 'shared/components/ui/MultiselectDropdown.vue';
+import HelperTextPopup from 'dashboard/components/ui/HelperTextPopup.vue';
 import { isValidURL } from '../helper/URLHelper';
-import customAttributeMixin from '../mixins/customAttributeMixin';
+import { getRegexp } from 'shared/helpers/Validators';
+import { useVuelidate } from '@vuelidate/core';
+
 const DATE_FORMAT = 'yyyy-MM-dd';
 
 export default {
   components: {
     MultiselectDropdown,
+    HelperTextPopup,
   },
-  mixins: [customAttributeMixin, clickaway],
   props: {
     label: { type: String, required: true },
+    description: { type: String, default: '' },
     values: { type: Array, default: () => [] },
     value: { type: [String, Number, Boolean], default: '' },
     showActions: { type: Boolean, default: false },
@@ -155,10 +27,12 @@ export default {
       default: null,
     },
     regexCue: { type: String, default: null },
-    regexEnabled: { type: Boolean, default: false },
     attributeKey: { type: String, required: true },
     contactId: { type: Number, default: null },
   },
+  setup() {
+    return { v$: useVuelidate() };
+  },
   data() {
     return {
       isEditing: false,
@@ -166,12 +40,6 @@ export default {
     };
   },
   computed: {
-    showCopyAndDeleteButton() {
-      return this.value && this.showActions;
-    },
-    showEditButton() {
-      return !this.value && this.showActions;
-    },
     displayValue() {
       if (this.isAttributeTypeDate) {
         return this.value
@@ -223,13 +91,13 @@ export default {
       return this.isAttributeTypeLink ? 'url' : this.attributeType;
     },
     shouldShowErrorMessage() {
-      return this.$v.editedValue.$error;
+      return this.v$.editedValue.$error;
     },
     errorMessage() {
-      if (this.$v.editedValue.url) {
+      if (this.v$.editedValue.url) {
         return this.$t('CUSTOM_ATTRIBUTES.VALIDATIONS.INVALID_URL');
       }
-      if (!this.$v.editedValue.regexValidation) {
+      if (!this.v$.editedValue.regexValidation) {
         return this.regexCue
           ? this.regexCue
           : this.$t('CUSTOM_ATTRIBUTES.VALIDATIONS.INVALID_INPUT');
@@ -244,7 +112,7 @@ export default {
     },
     contactId() {
       // Fix to solve validation not resetting when contactId changes in contact page
-      this.$v.$reset();
+      this.v$.$reset();
     },
   },
 
@@ -259,8 +127,7 @@ export default {
         required,
         regexValidation: value => {
           return !(
-            this.attributeRegex &&
-            !this.getRegexp(this.attributeRegex).test(value)
+            this.attributeRegex && !getRegexp(this.attributeRegex).test(value)
           );
         },
       },
@@ -268,10 +135,10 @@ export default {
   },
   mounted() {
     this.editedValue = this.formattedValue;
-    bus.$on(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
+    this.$emitter.on(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
   },
   destroyed() {
-    bus.$off(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
+    this.$emitter.off(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
   },
   methods: {
     onFocusAttribute(focusAttributeKey) {
@@ -285,7 +152,7 @@ export default {
       }
     },
     onClickAway() {
-      this.$v.$reset();
+      this.v$.$reset();
       this.isEditing = false;
     },
     onEdit() {
@@ -305,8 +172,8 @@ export default {
         this.attributeType === 'date'
           ? parseISO(this.editedValue)
           : this.editedValue;
-      this.$v.$touch();
-      if (this.$v.$invalid) {
+      this.v$.$touch();
+      if (this.v$.$invalid) {
         return;
       }
       this.isEditing = false;
@@ -314,7 +181,7 @@ export default {
     },
     onDelete() {
       this.isEditing = false;
-      this.$v.$reset();
+      this.v$.$reset();
       this.$emit('delete', this.attributeKey);
     },
     onCopy() {
@@ -324,6 +191,142 @@ export default {
 };
 </script>
 
+<template>
+  <div class="px-4 py-3">
+    <div class="flex items-center mb-1">
+      <h4 class="flex items-center w-full m-0 text-sm error">
+        <div v-if="isAttributeTypeCheckbox" class="flex items-center">
+          <input
+            v-model="editedValue"
+            class="!my-0 mr-2 ml-0"
+            type="checkbox"
+            @change="onUpdate"
+          />
+        </div>
+        <div class="flex items-center justify-between w-full">
+          <span
+            class="w-full inline-flex gap-1.5 items-start font-medium whitespace-nowrap text-sm mb-0"
+            :class="
+              v$.editedValue.$error
+                ? 'text-red-400 dark:text-red-500'
+                : 'text-slate-800 dark:text-slate-100'
+            "
+          >
+            {{ label }}
+            <HelperTextPopup
+              v-if="description"
+              :message="description"
+              class="mt-0.5"
+            />
+          </span>
+          <woot-button
+            v-if="showActions && value"
+            v-tooltip.left="$t('CUSTOM_ATTRIBUTES.ACTIONS.DELETE')"
+            variant="link"
+            size="medium"
+            color-scheme="secondary"
+            icon="delete"
+            class-names="flex justify-end w-4"
+            @click="onDelete"
+          />
+        </div>
+      </h4>
+    </div>
+    <div v-if="notAttributeTypeCheckboxAndList">
+      <div v-if="isEditing" v-on-clickaway="onClickAway">
+        <div class="flex items-center w-full mb-2">
+          <input
+            ref="inputfield"
+            v-model="editedValue"
+            :type="inputType"
+            class="!h-8 ltr:!rounded-r-none rtl:!rounded-l-none !mb-0 !text-sm"
+            autofocus="true"
+            :class="{ error: v$.editedValue.$error }"
+            @blur="v$.editedValue.$touch"
+            @keyup.enter="onUpdate"
+          />
+          <div>
+            <woot-button
+              size="small"
+              icon="checkmark"
+              class="rounded-l-none rtl:rounded-r-none"
+              @click="onUpdate"
+            />
+          </div>
+        </div>
+        <span
+          v-if="shouldShowErrorMessage"
+          class="block w-full -mt-px text-sm font-normal text-red-400 dark:text-red-500"
+        >
+          {{ errorMessage }}
+        </span>
+      </div>
+      <div
+        v-show="!isEditing"
+        class="flex group"
+        :class="{ 'is-editable': showActions }"
+      >
+        <a
+          v-if="isAttributeTypeLink"
+          :href="hrefURL"
+          target="_blank"
+          rel="noopener noreferrer"
+          class="group-hover:bg-slate-50 group-hover:dark:bg-slate-700 inline-block rounded-sm mb-0 break-all py-0.5 px-1"
+        >
+          {{ urlValue }}
+        </a>
+        <p
+          v-else
+          class="group-hover:bg-slate-50 group-hover:dark:bg-slate-700 inline-block rounded-sm mb-0 break-all py-0.5 px-1"
+        >
+          {{ displayValue || '---' }}
+        </p>
+        <div class="flex max-w-[2rem] gap-1 ml-1 rtl:mr-1 rtl:ml-0">
+          <woot-button
+            v-if="showActions && value"
+            v-tooltip="$t('CUSTOM_ATTRIBUTES.ACTIONS.COPY')"
+            variant="link"
+            size="small"
+            color-scheme="secondary"
+            icon="clipboard"
+            class-names="hidden group-hover:flex !w-6 flex-shrink-0"
+            @click="onCopy"
+          />
+          <woot-button
+            v-if="showActions"
+            v-tooltip.right="$t('CUSTOM_ATTRIBUTES.ACTIONS.EDIT')"
+            variant="link"
+            size="small"
+            color-scheme="secondary"
+            icon="edit"
+            class-names="hidden group-hover:flex !w-6 flex-shrink-0"
+            @click="onEdit"
+          />
+        </div>
+      </div>
+    </div>
+    <div v-if="isAttributeTypeList">
+      <MultiselectDropdown
+        :options="listOptions"
+        :selected-item="selectedItem"
+        :has-thumbnail="false"
+        :multiselector-placeholder="
+          $t('CUSTOM_ATTRIBUTES.FORM.ATTRIBUTE_TYPE.LIST.PLACEHOLDER')
+        "
+        :no-search-result="
+          $t('CUSTOM_ATTRIBUTES.FORM.ATTRIBUTE_TYPE.LIST.NO_RESULT')
+        "
+        :input-placeholder="
+          $t(
+            'CUSTOM_ATTRIBUTES.FORM.ATTRIBUTE_TYPE.LIST.SEARCH_INPUT_PLACEHOLDER'
+          )
+        "
+        @click="onUpdateListValue"
+      />
+    </div>
+  </div>
+</template>
+
 <style lang="scss" scoped>
 ::v-deep {
   .selector-wrap {

app/javascript/dashboard/components/CustomBrandPolicyWrapper.vue

@@ -0,0 +1,25 @@
+<script setup>
+import { useStoreGetters } from 'dashboard/composables/store';
+import { computed } from 'vue';
+const props = defineProps({
+  showOnCustomBrandedInstance: {
+    type: Boolean,
+    default: true,
+  },
+});
+
+const getters = useStoreGetters();
+
+const isACustomBrandedInstance =
+  getters['globalConfig/isACustomBrandedInstance'];
+
+const shouldShowContent = computed(
+  () => props.showOnCustomBrandedInstance || !isACustomBrandedInstance.value
+);
+</script>
+
+<template>
+  <div v-if="shouldShowContent">
+    <slot />
+  </div>
+</template>

app/javascript/dashboard/components/CustomSnoozeModal.vue

@@ -1,28 +1,3 @@
-<template>
-  <div class="flex flex-col">
-    <woot-modal-header :header-title="$t('CONVERSATION.CUSTOM_SNOOZE.TITLE')" />
-    <form class="modal-content" @submit.prevent="chooseTime">
-      <date-picker
-        v-model="snoozeTime"
-        type="datetime"
-        inline
-        :lang="lang"
-        :disabled-date="disabledDate"
-        :disabled-time="disabledTime"
-        :popup-style="{ width: '100%' }"
-      />
-      <div class="flex flex-row justify-end gap-2 py-2 px-0 w-full">
-        <woot-button variant="clear" @click.prevent="onClose">
-          {{ $t('CONVERSATION.CUSTOM_SNOOZE.CANCEL') }}
-        </woot-button>
-        <woot-button>
-          {{ $t('CONVERSATION.CUSTOM_SNOOZE.APPLY') }}
-        </woot-button>
-      </div>
-    </form>
-  </div>
-</template>
-
 <script>
 import DatePicker from 'vue2-datepicker';
 
@@ -47,7 +22,7 @@ export default {
       this.$emit('close');
     },
     chooseTime() {
-      this.$emit('choose-time', this.snoozeTime);
+      this.$emit('chooseTime', this.snoozeTime);
     },
     disabledDate(date) {
       // Disable all the previous dates
@@ -64,6 +39,32 @@ export default {
   },
 };
 </script>
+
+<template>
+  <div class="flex flex-col">
+    <woot-modal-header :header-title="$t('CONVERSATION.CUSTOM_SNOOZE.TITLE')" />
+    <form class="modal-content" @submit.prevent="chooseTime">
+      <DatePicker
+        v-model="snoozeTime"
+        type="datetime"
+        inline
+        :lang="lang"
+        :disabled-date="disabledDate"
+        :disabled-time="disabledTime"
+        :popup-style="{ width: '100%' }"
+      />
+      <div class="flex flex-row justify-end w-full gap-2 px-0 py-2">
+        <woot-button variant="clear" @click.prevent="onClose">
+          {{ $t('CONVERSATION.CUSTOM_SNOOZE.CANCEL') }}
+        </woot-button>
+        <woot-button>
+          {{ $t('CONVERSATION.CUSTOM_SNOOZE.APPLY') }}
+        </woot-button>
+      </div>
+    </form>
+  </div>
+</template>
+
 <style lang="scss" scoped>
 .modal-content {
   @apply pt-2 px-5 pb-6;

app/javascript/dashboard/components/FormSection.vue

@@ -0,0 +1,31 @@
+<script setup>
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  description: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <div class="flex flex-col items-start w-full gap-6">
+    <div class="flex flex-col w-full gap-4">
+      <h4 v-if="title" class="text-lg font-medium text-ash-900">
+        {{ title }}
+      </h4>
+      <div class="flex flex-row items-center justify-between">
+        <div class="flex-grow h-px bg-ash-200" />
+      </div>
+      <p v-if="description" class="mb-0 text-sm font-normal text-ash-900">
+        {{ description }}
+      </p>
+    </div>
+    <div class="flex flex-col w-full gap-6">
+      <slot />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components/IntersectionObserver.vue

@@ -1,7 +1,3 @@
-<template>
-  <div ref="observedElement" class="h-6 w-full" />
-</template>
-
 <script>
 export default {
   props: {
@@ -32,3 +28,7 @@ export default {
   },
 };
 </script>
+
+<template>
+  <div ref="observedElement" class="h-6 w-full" />
+</template>

app/javascript/dashboard/components/MaskedText.vue

@@ -1,23 +1,7 @@
-<template>
-  <div class="text--container">
-    <woot-button size="small" class="button--text" @click="onCopy">
-      {{ $t('COMPONENTS.CODE.BUTTON_TEXT') }}
-    </woot-button>
-    <woot-button
-      variant="clear"
-      size="small"
-      class="button--visibility"
-      color-scheme="secondary"
-      :icon="masked ? 'eye-show' : 'eye-hide'"
-      @click.prevent="toggleMasked"
-    />
-    <highlightjs v-if="value" :code="masked ? '•'.repeat(10) : value" />
-  </div>
-</template>
-
 <script>
 import 'highlight.js/styles/default.css';
 import { copyTextToClipboard } from 'shared/helpers/clipboard';
+import { useAlert } from 'dashboard/composables';
 
 export default {
   props: {
@@ -35,7 +19,7 @@ export default {
     async onCopy(e) {
       e.preventDefault();
       await copyTextToClipboard(this.value);
-      bus.$emit('newToastMessage', this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
+      useAlert(this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
     },
     toggleMasked() {
       this.masked = !this.masked;
@@ -44,6 +28,23 @@ export default {
 };
 </script>
 
+<template>
+  <div class="text--container">
+    <woot-button size="small" class="button--text" @click="onCopy">
+      {{ $t('COMPONENTS.CODE.BUTTON_TEXT') }}
+    </woot-button>
+    <woot-button
+      variant="clear"
+      size="small"
+      class="button--visibility"
+      color-scheme="secondary"
+      :icon="masked ? 'eye-show' : 'eye-hide'"
+      @click.prevent="toggleMasked"
+    />
+    <highlightjs v-if="value" :code="masked ? '•'.repeat(10) : value" />
+  </div>
+</template>
+
 <style lang="scss" scoped>
 .text--container {
   position: relative;

app/javascript/dashboard/components/Modal.vue

@@ -1,36 +1,3 @@
-<template>
-  <transition name="modal-fade">
-    <div
-      v-if="show"
-      :class="modalClassName"
-      transition="modal"
-      @mousedown="handleMouseDown"
-    >
-      <div
-        :class="{
-          'modal-container rtl:text-right shadow-md max-h-full overflow-auto relative bg-white dark:bg-slate-800 skip-context-menu': true,
-          'rounded-xl w-[37.5rem]': !fullWidth,
-          'items-center rounded-none flex h-full justify-center w-full':
-            fullWidth,
-          [size]: true,
-        }"
-        @mouse.stop
-        @mousedown="event => event.stopPropagation()"
-      >
-        <woot-button
-          v-if="showCloseButton"
-          color-scheme="secondary"
-          icon="dismiss"
-          variant="clear"
-          class="absolute z-10 ltr:right-2 rtl:left-2 top-2"
-          @click="close"
-        />
-        <slot />
-      </div>
-    </div>
-  </transition>
-</template>
-
 <script>
 export default {
   props: {
@@ -99,13 +66,48 @@ export default {
     onMouseUp() {
       if (this.mousedDownOnBackdrop) {
         this.mousedDownOnBackdrop = false;
-        this.onClose();
+        if (this.closeOnBackdropClick) {
+          this.onClose();
+        }
       }
     },
   },
 };
 </script>
 
+<template>
+  <transition name="modal-fade">
+    <div
+      v-if="show"
+      :class="modalClassName"
+      transition="modal"
+      @mousedown="handleMouseDown"
+    >
+      <div
+        class="relative max-h-full overflow-auto bg-white shadow-md modal-container rtl:text-right dark:bg-slate-800 skip-context-menu"
+        :class="{
+          'rounded-xl w-[37.5rem]': !fullWidth,
+          'items-center rounded-none flex h-full justify-center w-full':
+            fullWidth,
+          [size]: true,
+        }"
+        @mouse.stop
+        @mousedown="event => event.stopPropagation()"
+      >
+        <woot-button
+          v-if="showCloseButton"
+          color-scheme="secondary"
+          icon="dismiss"
+          variant="clear"
+          class="absolute z-10 ltr:right-2 rtl:left-2 top-2"
+          @click="close"
+        />
+        <slot />
+      </div>
+    </div>
+  </transition>
+</template>
+
 <style lang="scss">
 .modal-mask {
   @apply flex items-center justify-center bg-modal-backdrop-light dark:bg-modal-backdrop-dark z-[9990] h-full left-0 fixed top-0 w-full;

app/javascript/dashboard/components/ModalHeader.vue

@@ -1,3 +1,28 @@
+<script>
+export default {
+  props: {
+    headerTitle: {
+      type: String,
+      default: '',
+    },
+    headerContent: {
+      type: String,
+      default: '',
+    },
+    headerContentValue: {
+      type: String,
+      default: '',
+    },
+    headerImage: {
+      type: String,
+      default: '',
+    },
+  },
+};
+</script>
+
+<!-- eslint-disable vue/no-unused-refs -->
+<!-- Added ref for writing specs -->
 <template>
   <div class="flex flex-col items-start px-8 pt-8 pb-0">
     <img v-if="headerImage" :src="headerImage" alt="No image" />
@@ -23,26 +48,3 @@
     <slot />
   </div>
 </template>
-
-<script>
-export default {
-  props: {
-    headerTitle: {
-      type: String,
-      default: '',
-    },
-    headerContent: {
-      type: String,
-      default: '',
-    },
-    headerContentValue: {
-      type: String,
-      default: '',
-    },
-    headerImage: {
-      type: String,
-      default: '',
-    },
-  },
-};
-</script>

app/javascript/dashboard/components/NetworkNotification.vue

@@ -1,26 +1,133 @@
+<script setup>
+import { ref, computed, onBeforeUnmount } from 'vue';
+import { useI18n } from 'dashboard/composables/useI18n';
+import { useRoute } from 'dashboard/composables/route';
+import { useEmitter } from 'dashboard/composables/emitter';
+import { BUS_EVENTS } from 'shared/constants/busEvents';
+import {
+  isAConversationRoute,
+  isAInboxViewRoute,
+  isNotificationRoute,
+} from 'dashboard/helper/routeHelpers';
+import { useEventListener } from '@vueuse/core';
+
+const { t } = useI18n();
+const route = useRoute();
+
+const RECONNECTED_BANNER_TIMEOUT = 2000;
+
+const showNotification = ref(!navigator.onLine);
+const isDisconnected = ref(false);
+const isReconnecting = ref(false);
+const isReconnected = ref(false);
+let reconnectTimeout = null;
+
+const bannerText = computed(() => {
+  if (isReconnecting.value) return t('NETWORK.NOTIFICATION.RECONNECTING');
+  if (isReconnected.value) return t('NETWORK.NOTIFICATION.RECONNECT_SUCCESS');
+  return t('NETWORK.NOTIFICATION.OFFLINE');
+});
+
+const iconName = computed(() => (isReconnected.value ? 'wifi' : 'wifi-off'));
+const canRefresh = computed(
+  () => !isReconnecting.value && !isReconnected.value
+);
+
+const refreshPage = () => {
+  window.location.reload();
+};
+
+const closeNotification = () => {
+  showNotification.value = false;
+  isReconnected.value = false;
+  clearTimeout(reconnectTimeout);
+};
+
+const isInAnyOfTheRoutes = routeName => {
+  return (
+    isAConversationRoute(routeName, true) ||
+    isAInboxViewRoute(routeName, true) ||
+    isNotificationRoute(routeName, true)
+  );
+};
+
+const updateWebsocketStatus = () => {
+  isDisconnected.value = true;
+  showNotification.value = true;
+};
+
+const handleReconnectionCompleted = () => {
+  isDisconnected.value = false;
+  isReconnecting.value = false;
+  isReconnected.value = true;
+  showNotification.value = true;
+  reconnectTimeout = setTimeout(closeNotification, RECONNECTED_BANNER_TIMEOUT);
+};
+
+const handleReconnecting = () => {
+  if (isInAnyOfTheRoutes(route.name)) {
+    isReconnecting.value = true;
+    isReconnected.value = false;
+    showNotification.value = true;
+  } else {
+    handleReconnectionCompleted();
+  }
+};
+
+const updateOnlineStatus = event => {
+  // Case: Websocket is not disconnected
+  // If the app goes offline, show the notification
+  // If the app goes online, close the notification
+
+  // Case: Websocket is disconnected
+  // If the app goes offline, show the notification
+  // If the app goes online but the websocket is disconnected, don't close the notification
+  // If the app goes online and the websocket is not disconnected, close the notification
+
+  if (event.type === 'offline') {
+    showNotification.value = true;
+  } else if (event.type === 'online' && !isDisconnected.value) {
+    handleReconnectionCompleted();
+  }
+};
+
+useEventListener('online', updateOnlineStatus);
+useEventListener('offline', updateOnlineStatus);
+useEmitter(BUS_EVENTS.WEBSOCKET_DISCONNECT, updateWebsocketStatus);
+useEmitter(
+  BUS_EVENTS.WEBSOCKET_RECONNECT_COMPLETED,
+  handleReconnectionCompleted
+);
+useEmitter(BUS_EVENTS.WEBSOCKET_RECONNECT, handleReconnecting);
+
+onBeforeUnmount(() => {
+  clearTimeout(reconnectTimeout);
+});
+</script>
+
 <template>
   <transition name="network-notification-fade" tag="div">
-    <div v-show="showNotification" class="fixed top-4 left-2 z-50 group">
+    <div v-show="showNotification" class="fixed z-50 top-4 left-2 group">
       <div
-        class="flex items-center justify-between py-1 px-2 w-full rounded-lg shadow-lg bg-yellow-200 dark:bg-yellow-700 relative"
+        class="relative flex items-center justify-between w-full px-2 py-1 bg-yellow-200 rounded-lg shadow-lg dark:bg-yellow-700"
       >
         <fluent-icon
-          icon="wifi-off"
+          :icon="iconName"
           class="text-yellow-700/50 dark:text-yellow-50"
           size="18"
         />
         <span
-          class="text-xs tracking-wide font-medium px-2 text-yellow-700/70 dark:text-yellow-50"
+          class="px-2 text-xs font-medium tracking-wide text-yellow-700/70 dark:text-yellow-50"
         >
-          {{ $t('NETWORK.NOTIFICATION.OFFLINE') }}
+          {{ bannerText }}
         </span>
         <woot-button
+          v-if="canRefresh"
           :title="$t('NETWORK.BUTTON.REFRESH')"
           variant="clear"
           size="small"
           color-scheme="warning"
           icon="arrow-clockwise"
-          class="visible transition-all duration-500 ease-in-out ml-1"
           @click="refreshPage"
         />
         <woot-button
@@ -34,55 +141,3 @@
     </div>
   </transition>
 </template>
-
-<script>
-import globalConfigMixin from 'shared/mixins/globalConfigMixin';
-import { mapGetters } from 'vuex';
-import { BUS_EVENTS } from 'shared/constants/busEvents';
-
-export default {
-  mixins: [globalConfigMixin],
-
-  data() {
-    return {
-      showNotification: !navigator.onLine,
-    };
-  },
-
-  computed: {
-    ...mapGetters({ globalConfig: 'globalConfig/get' }),
-  },
-
-  mounted() {
-    window.addEventListener('offline', this.updateOnlineStatus);
-    window.bus.$on(BUS_EVENTS.WEBSOCKET_DISCONNECT, () => {
-      // TODO: Remove this after completing the conversation list refetching
-      // TODO: DIRTY FIX : CLEAN UP THIS WITH PROPER FIX, DELAYING THE RECONNECT FOR NOW
-      // THE CABLE IS FIRING IS VERY COMMON AND THUS INTERFERING USER EXPERIENCE
-      setTimeout(() => {
-        this.updateOnlineStatus({ type: 'offline' });
-      }, 4000);
-    });
-  },
-
-  beforeDestroy() {
-    window.removeEventListener('offline', this.updateOnlineStatus);
-  },
-
-  methods: {
-    refreshPage() {
-      window.location.reload();
-    },
-
-    closeNotification() {
-      this.showNotification = false;
-    },
-
-    updateOnlineStatus(event) {
-      if (event.type === 'offline') {
-        this.showNotification = true;
-      }
-    },
-  },
-};
-</script>

app/javascript/dashboard/components/SettingsSection.vue

@@ -1,3 +1,26 @@
+<script>
+export default {
+  props: {
+    title: {
+      type: String,
+      default: '',
+    },
+    subTitle: {
+      type: String,
+      default: '',
+    },
+    showBorder: {
+      type: Boolean,
+      default: true,
+    },
+    note: {
+      type: String,
+      default: '',
+    },
+  },
+};
+</script>
+
 <template>
   <div
     class="ml-0 mr-0 flex py-8 w-full xl:w-3/4 flex-col xl:flex-row"
@@ -30,26 +53,3 @@
     </div>
   </div>
 </template>
-
-<script>
-export default {
-  props: {
-    title: {
-      type: String,
-      default: '',
-    },
-    subTitle: {
-      type: String,
-      default: '',
-    },
-    showBorder: {
-      type: Boolean,
-      default: true,
-    },
-    note: {
-      type: String,
-      default: '',
-    },
-  },
-};
-</script>

app/javascript/dashboard/components/SidemenuIcon.vue

@@ -1,14 +1,3 @@
-<template>
-  <woot-button
-    :size="size"
-    variant="clear"
-    color-scheme="secondary"
-    class="-ml-3 text-black-900 dark:text-slate-300"
-    icon="list"
-    @click="onMenuItemClick"
-  />
-</template>
-
 <script>
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 
@@ -21,8 +10,19 @@ export default {
   },
   methods: {
     onMenuItemClick() {
-      bus.$emit(BUS_EVENTS.TOGGLE_SIDEMENU);
+      this.$emitter.emit(BUS_EVENTS.TOGGLE_SIDEMENU);
     },
   },
 };
 </script>
+
+<template>
+  <woot-button
+    :size="size"
+    variant="clear"
+    color-scheme="secondary"
+    class="-ml-3 text-black-900 dark:text-slate-300"
+    icon="list"
+    @click="onMenuItemClick"
+  />
+</template>

app/javascript/dashboard/components/Snackbar.vue

@@ -1,24 +1,3 @@
-<template>
-  <div>
-    <div
-      class="shadow-sm bg-slate-800 dark:bg-slate-700 rounded-[4px] items-center gap-3 inline-flex mb-2 max-w-[25rem] min-h-[1.875rem] min-w-[15rem] px-6 py-3 text-left"
-    >
-      <div class="text-white dark:text-white text-sm font-medium">
-        {{ message }}
-      </div>
-      <div v-if="action">
-        <router-link
-          v-if="action.type == 'link'"
-          :to="action.to"
-          class="text-woot-500 dark:text-woot-500 cursor-pointer font-medium hover:text-woot-600 dark:hover:text-woot-600 select-none"
-        >
-          {{ action.message }}
-        </router-link>
-      </div>
-    </div>
-  </div>
-</template>
-
 <script>
 export default {
   props: {
@@ -27,11 +6,6 @@ export default {
       type: Object,
       default: () => {},
     },
-    showButton: Boolean,
-    duration: {
-      type: [String, Number],
-      default: 3000,
-    },
   },
   data() {
     return {
@@ -42,3 +16,24 @@ export default {
   methods: {},
 };
 </script>
+
+<template>
+  <div>
+    <div
+      class="shadow-sm bg-slate-800 dark:bg-slate-700 rounded-[4px] items-center gap-3 inline-flex mb-2 max-w-[25rem] min-h-[1.875rem] min-w-[15rem] px-6 py-3 text-left"
+    >
+      <div class="text-sm font-medium text-white dark:text-white">
+        {{ message }}
+      </div>
+      <div v-if="action">
+        <router-link
+          v-if="action.type == 'link'"
+          :to="action.to"
+          class="font-medium cursor-pointer select-none text-woot-500 dark:text-woot-500 hover:text-woot-600 dark:hover:text-woot-600"
+        >
+          {{ action.message }}
+        </router-link>
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components/SnackbarContainer.vue

@@ -1,18 +1,3 @@
-<template>
-  <transition-group
-    name="toast-fade"
-    tag="div"
-    class="left-0 my-0 mx-auto max-w-[25rem] overflow-hidden absolute right-0 text-center top-4 z-[9999]"
-  >
-    <woot-snackbar
-      v-for="snackMessage in snackMessages"
-      :key="snackMessage.key"
-      :message="snackMessage.message"
-      :action="snackMessage.action"
-    />
-  </transition-group>
-</template>
-
 <script>
 import WootSnackbar from './Snackbar.vue';
 
@@ -34,13 +19,13 @@ export default {
   },
 
   mounted() {
-    bus.$on('newToastMessage', this.onNewToastMessage);
+    this.$emitter.on('newToastMessage', this.onNewToastMessage);
   },
   beforeDestroy() {
-    bus.$off('newToastMessage', this.onNewToastMessage);
+    this.$emitter.off('newToastMessage', this.onNewToastMessage);
   },
   methods: {
-    onNewToastMessage(message, action) {
+    onNewToastMessage({ message, action }) {
       this.snackMessages.push({
         key: new Date().getTime(),
         message,
@@ -53,3 +38,18 @@ export default {
   },
 };
 </script>
+
+<template>
+  <transition-group
+    name="toast-fade"
+    tag="div"
+    class="left-0 my-0 mx-auto max-w-[25rem] overflow-hidden absolute right-0 text-center top-4 z-[9999]"
+  >
+    <WootSnackbar
+      v-for="snackMessage in snackMessages"
+      :key="snackMessage.key"
+      :message="snackMessage.message"
+      :action="snackMessage.action"
+    />
+  </transition-group>
+</template>

app/javascript/dashboard/components/app/PaymentPendingBanner.vue

@@ -1,19 +1,8 @@
-<template>
-  <banner
-    v-if="shouldShowBanner"
-    color-scheme="alert"
-    :banner-message="bannerMessage"
-    :action-button-label="actionButtonMessage"
-    has-action-button
-    @click="routeToBilling"
-  />
-</template>
-
 <script>
-import Banner from 'dashboard/components/ui/Banner.vue';
 import { mapGetters } from 'vuex';
-import adminMixin from 'dashboard/mixins/isAdmin';
-import accountMixin from 'dashboard/mixins/account';
+import { useAdmin } from 'dashboard/composables/useAdmin';
+import { useAccount } from 'dashboard/composables/useAccount';
+import Banner from 'dashboard/components/ui/Banner.vue';
 
 const EMPTY_SUBSCRIPTION_INFO = {
   status: null,
@@ -22,7 +11,16 @@ const EMPTY_SUBSCRIPTION_INFO = {
 
 export default {
   components: { Banner },
-  mixins: [adminMixin, accountMixin],
+  setup() {
+    const { isAdmin } = useAdmin();
+
+    const { accountId } = useAccount();
+
+    return {
+      accountId,
+      isAdmin,
+    };
+  },
   computed: {
     ...mapGetters({
       isOnChatwootCloud: 'globalConfig/isOnChatwootCloud',
@@ -80,3 +78,14 @@ export default {
   },
 };
 </script>
+
+<template>
+  <Banner
+    v-if="shouldShowBanner"
+    color-scheme="alert"
+    :banner-message="bannerMessage"
+    :action-button-label="actionButtonMessage"
+    has-action-button
+    @click="routeToBilling"
+  />
+</template>

app/javascript/dashboard/components/app/PendingEmailVerificationBanner.vue

@@ -1,24 +1,10 @@
-<template>
-  <banner
-    v-if="shouldShowBanner"
-    color-scheme="alert"
-    :banner-message="bannerMessage"
-    :action-button-label="actionButtonMessage"
-    action-button-icon="mail"
-    has-action-button
-    @click="resendVerificationEmail"
-  />
-</template>
-
 <script>
 import Banner from 'dashboard/components/ui/Banner.vue';
 import { mapGetters } from 'vuex';
-import accountMixin from 'dashboard/mixins/account';
-import alertMixin from 'shared/mixins/alertMixin';
+import { useAlert } from 'dashboard/composables';
 
 export default {
   components: { Banner },
-  mixins: [accountMixin, alertMixin],
   computed: {
     ...mapGetters({
       currentUser: 'getCurrentUser',
@@ -36,8 +22,20 @@ export default {
   methods: {
     resendVerificationEmail() {
       this.$store.dispatch('resendConfirmation');
-      this.showAlert(this.$t('APP_GLOBAL.EMAIL_VERIFICATION_SENT'));
+      useAlert(this.$t('APP_GLOBAL.EMAIL_VERIFICATION_SENT'));
     },
   },
 };
 </script>
+
+<template>
+  <Banner
+    v-if="shouldShowBanner"
+    color-scheme="alert"
+    :banner-message="bannerMessage"
+    :action-button-label="actionButtonMessage"
+    action-button-icon="mail"
+    has-action-button
+    @click="resendVerificationEmail"
+  />
+</template>

app/javascript/dashboard/components/app/UpdateBanner.vue

@@ -1,28 +1,22 @@
-<template>
-  <banner
-    v-if="shouldShowBanner"
-    color-scheme="primary"
-    :banner-message="bannerMessage"
-    href-link="https://github.com/chatwoot/chatwoot/releases"
-    :href-link-text="$t('GENERAL_SETTINGS.LEARN_MORE')"
-    has-close-button
-    @close="dismissUpdateBanner"
-  />
-</template>
 <script>
 import Banner from 'dashboard/components/ui/Banner.vue';
 import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
 import { LocalStorage } from 'shared/helpers/localStorage';
 import { mapGetters } from 'vuex';
-import adminMixin from 'dashboard/mixins/isAdmin';
+import { useAdmin } from 'dashboard/composables/useAdmin';
 import { hasAnUpdateAvailable } from './versionCheckHelper';
 
 export default {
   components: { Banner },
-  mixins: [adminMixin],
   props: {
     latestChatwootVersion: { type: String, default: '' },
   },
+  setup() {
+    const { isAdmin } = useAdmin();
+    return {
+      isAdmin,
+    };
+  },
   data() {
     return { userDismissedBanner: false };
   },
@@ -72,3 +66,15 @@ export default {
   },
 };
 </script>
+
+<template>
+  <Banner
+    v-if="shouldShowBanner"
+    color-scheme="primary"
+    :banner-message="bannerMessage"
+    href-link="https://github.com/chatwoot/chatwoot/releases"
+    :href-link-text="$t('GENERAL_SETTINGS.LEARN_MORE')"
+    has-close-button
+    @close="dismissUpdateBanner"
+  />
+</template>

app/javascript/dashboard/components/app/UpgradeBanner.vue

@@ -1,24 +1,17 @@
-<template>
-  <banner
-    v-if="shouldShowBanner"
-    color-scheme="alert"
-    :banner-message="bannerMessage"
-    :action-button-label="actionButtonMessage"
-    has-action-button
-    @click="routeToBilling"
-  />
-</template>
-
 <script>
 import Banner from 'dashboard/components/ui/Banner.vue';
 import { mapGetters } from 'vuex';
-import adminMixin from 'dashboard/mixins/isAdmin';
-import accountMixin from 'dashboard/mixins/account';
+import { useAccount } from 'dashboard/composables/useAccount';
 import { differenceInDays } from 'date-fns';
 
 export default {
   components: { Banner },
-  mixins: [adminMixin, accountMixin],
+  setup() {
+    const { accountId } = useAccount();
+    return {
+      accountId,
+    };
+  },
   data() {
     return { conversationMeta: {} };
   },
@@ -87,3 +80,14 @@ export default {
   },
 };
 </script>
+
+<template>
+  <Banner
+    v-if="shouldShowBanner"
+    color-scheme="alert"
+    :banner-message="bannerMessage"
+    :action-button-label="actionButtonMessage"
+    has-action-button
+    @click="routeToBilling"
+  />
+</template>

app/javascript/dashboard/components/base/Hotkey.vue

@@ -1,8 +1,3 @@
-<template>
-  <kbd class="hotkey p-0.5 min-w-[1rem] uppercase" :class="customClass">
-    <slot />
-  </kbd>
-</template>
 <script>
 export default {
   props: {
@@ -14,6 +9,12 @@ export default {
 };
 </script>
 
+<template>
+  <kbd class="hotkey p-0.5 min-w-[1rem] uppercase" :class="customClass">
+    <slot />
+  </kbd>
+</template>
+
 <style lang="scss">
 kbd.hotkey {
   @apply inline-flex leading-[0.625rem] rounded tracking-wide flex-shrink-0 items-center select-none justify-center;

app/javascript/dashboard/components/buttons/Button.vue

@@ -1,18 +1,10 @@
-<template>
-  <button :type="type" class="button nice" :class="variant" @click="onClick">
-    <fluent-icon
-      v-if="!isLoading && icon"
-      class="icon"
-      :class="buttonIconClass"
-      :icon="icon"
-    />
-    <spinner v-if="isLoading" />
-    <slot />
-  </button>
-</template>
-
 <script>
+import Spinner from 'shared/components/Spinner.vue';
+
 export default {
+  components: {
+    Spinner,
+  },
   props: {
     isLoading: {
       type: Boolean,
@@ -42,3 +34,16 @@ export default {
   },
 };
 </script>
+
+<template>
+  <button :type="type" class="button nice" :class="variant" @click="onClick">
+    <fluent-icon
+      v-if="!isLoading && icon"
+      class="icon"
+      :class="buttonIconClass"
+      :icon="icon"
+    />
+    <Spinner v-if="isLoading" />
+    <slot />
+  </button>
+</template>

app/javascript/dashboard/components/buttons/FormSubmitButton.vue

@@ -1,17 +1,3 @@
-<template>
-  <button
-    :type="type"
-    data-testid="submit_button"
-    :disabled="disabled"
-    :class="computedClass"
-    @click="onClick"
-  >
-    <fluent-icon v-if="!!iconClass" :icon="iconClass" class="icon" />
-    <span>{{ buttonText }}</span>
-    <spinner v-if="loading" class="ml-2" :color-scheme="spinnerClass" />
-  </button>
-</template>
-
 <script>
 import Spinner from 'shared/components/Spinner.vue';
 
@@ -61,6 +47,21 @@ export default {
   },
 };
 </script>
+
+<template>
+  <button
+    :type="type"
+    data-testid="submit_button"
+    :disabled="disabled"
+    :class="computedClass"
+    @click="onClick"
+  >
+    <fluent-icon v-if="!!iconClass" :icon="iconClass" class="icon" />
+    <span>{{ buttonText }}</span>
+    <Spinner v-if="loading" class="ml-2" :color-scheme="spinnerClass" />
+  </button>
+</template>
+
 <style lang="scss" scoped>
 button:disabled {
   @apply bg-woot-100 dark:bg-woot-500/25 dark:text-slate-500 opacity-100;

app/javascript/dashboard/components/buttons/ResolveAction.vue

@@ -1,5 +1,143 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useAlert } from 'dashboard/composables';
+import { useToggle } from '@vueuse/core';
+import { useI18n } from 'dashboard/composables/useI18n';
+import { useStore, useStoreGetters } from 'dashboard/composables/store';
+import { useEmitter } from 'dashboard/composables/emitter';
+import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
+
+import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
+import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
+import wootConstants from 'dashboard/constants/globals';
+import {
+  CMD_REOPEN_CONVERSATION,
+  CMD_RESOLVE_CONVERSATION,
+} from 'dashboard/routes/dashboard/commands/commandBarBusEvents';
+
+const store = useStore();
+const getters = useStoreGetters();
+const { t } = useI18n();
+
+const arrowDownButtonRef = ref(null);
+const isLoading = ref(false);
+
+const [showActionsDropdown, toggleDropdown] = useToggle();
+const closeDropdown = () => toggleDropdown(false);
+const openDropdown = () => toggleDropdown(true);
+
+const currentChat = computed(() => getters.getSelectedChat.value);
+
+const isOpen = computed(
+  () => currentChat.value.status === wootConstants.STATUS_TYPE.OPEN
+);
+const isPending = computed(
+  () => currentChat.value.status === wootConstants.STATUS_TYPE.PENDING
+);
+const isResolved = computed(
+  () => currentChat.value.status === wootConstants.STATUS_TYPE.RESOLVED
+);
+const isSnoozed = computed(
+  () => currentChat.value.status === wootConstants.STATUS_TYPE.SNOOZED
+);
+
+const buttonClass = computed(() => {
+  if (isPending.value) return 'primary';
+  if (isOpen.value) return 'success';
+  if (isResolved.value) return 'warning';
+  return '';
+});
+
+const showAdditionalActions = computed(
+  () => !isPending.value && !isSnoozed.value
+);
+
+const showOpenButton = computed(() => {
+  return isPending.value || isSnoozed.value;
+});
+
+const getConversationParams = () => {
+  const allConversations = document.querySelectorAll(
+    '.conversations-list .conversation'
+  );
+
+  const activeConversation = document.querySelector(
+    'div.conversations-list div.conversation.active'
+  );
+  const activeConversationIndex = [...allConversations].indexOf(
+    activeConversation
+  );
+  const lastConversationIndex = allConversations.length - 1;
+
+  return {
+    all: allConversations,
+    activeIndex: activeConversationIndex,
+    lastIndex: lastConversationIndex,
+  };
+};
+
+const openSnoozeModal = () => {
+  const ninja = document.querySelector('ninja-keys');
+  ninja.open({ parent: 'snooze_conversation' });
+};
+
+const toggleStatus = (status, snoozedUntil) => {
+  closeDropdown();
+  isLoading.value = true;
+  store
+    .dispatch('toggleStatus', {
+      conversationId: currentChat.value.id,
+      status,
+      snoozedUntil,
+    })
+    .then(() => {
+      useAlert(t('CONVERSATION.CHANGE_STATUS'));
+      isLoading.value = false;
+    });
+};
+
+const onCmdOpenConversation = () => {
+  toggleStatus(wootConstants.STATUS_TYPE.OPEN);
+};
+
+const onCmdResolveConversation = () => {
+  toggleStatus(wootConstants.STATUS_TYPE.RESOLVED);
+};
+
+const keyboardEvents = {
+  'Alt+KeyM': {
+    action: () => arrowDownButtonRef.value?.$el.click(),
+    allowOnFocusedInput: true,
+  },
+  'Alt+KeyE': {
+    action: async () => {
+      await toggleStatus(wootConstants.STATUS_TYPE.RESOLVED);
+    },
+  },
+  '$mod+Alt+KeyE': {
+    action: async event => {
+      const { all, activeIndex, lastIndex } = getConversationParams();
+      await toggleStatus(wootConstants.STATUS_TYPE.RESOLVED);
+
+      if (activeIndex < lastIndex) {
+        all[activeIndex + 1].click();
+      } else if (all.length > 1) {
+        all[0].click();
+        document.querySelector('.conversations-list').scrollTop = 0;
+      }
+      event.preventDefault();
+    },
+  },
+};
+
+useKeyboardEvents(keyboardEvents);
+
+useEmitter(CMD_REOPEN_CONVERSATION, onCmdOpenConversation);
+useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
+</script>
+
 <template>
-  <div class="resolve-actions relative flex items-center justify-end">
+  <div class="relative flex items-center justify-end resolve-actions">
     <div class="button-group">
       <woot-button
         v-if="isOpen"
@@ -21,7 +159,7 @@
         :is-loading="isLoading"
         @click="onCmdOpenConversation"
       >
-        {{ $t('CONVERSATION.HEADER.REOPEN_ACTION') }}
+        {{ t('CONVERSATION.HEADER.REOPEN_ACTION') }}
       </woot-button>
       <woot-button
         v-else-if="showOpenButton"
@@ -31,11 +169,11 @@
         :is-loading="isLoading"
         @click="onCmdOpenConversation"
       >
-        {{ $t('CONVERSATION.HEADER.OPEN_ACTION') }}
+        {{ t('CONVERSATION.HEADER.OPEN_ACTION') }}
       </woot-button>
       <woot-button
         v-if="showAdditionalActions"
-        ref="arrowDownButton"
+        ref="arrowDownButtonRef"
         :color-scheme="buttonClass"
         :disabled="isLoading"
         icon="chevron-down"
@@ -46,10 +184,10 @@
     <div
       v-if="showActionsDropdown"
       v-on-clickaway="closeDropdown"
-      class="dropdown-pane dropdown-pane--open"
+      class="dropdown-pane dropdown-pane--open left-auto top-[2.625rem] mt-0.5 right-0 max-w-[12.5rem] min-w-[9.75rem]"
     >
-      <woot-dropdown-menu class="mb-0">
-        <woot-dropdown-item v-if="!isPending">
+      <WootDropdownMenu class="mb-0">
+        <WootDropdownItem v-if="!isPending">
           <woot-button
             variant="clear"
             color-scheme="secondary"
@@ -57,213 +195,27 @@
             icon="snooze"
             @click="() => openSnoozeModal()"
           >
-            {{ $t('CONVERSATION.RESOLVE_DROPDOWN.SNOOZE_UNTIL') }}
+            {{ t('CONVERSATION.RESOLVE_DROPDOWN.SNOOZE_UNTIL') }}
           </woot-button>
-        </woot-dropdown-item>
-        <woot-dropdown-item v-if="!isPending">
+        </WootDropdownItem>
+        <WootDropdownItem v-if="!isPending">
           <woot-button
             variant="clear"
             color-scheme="secondary"
             size="small"
             icon="book-clock"
-            @click="() => toggleStatus(STATUS_TYPE.PENDING)"
+            @click="() => toggleStatus(wootConstants.STATUS_TYPE.PENDING)"
           >
-            {{ $t('CONVERSATION.RESOLVE_DROPDOWN.MARK_PENDING') }}
+            {{ t('CONVERSATION.RESOLVE_DROPDOWN.MARK_PENDING') }}
           </woot-button>
-        </woot-dropdown-item>
-      </woot-dropdown-menu>
+        </WootDropdownItem>
+      </WootDropdownMenu>
     </div>
-    <woot-modal
-      :show.sync="showCustomSnoozeModal"
-      :on-close="hideCustomSnoozeModal"
-    >
-      <custom-snooze-modal
-        @close="hideCustomSnoozeModal"
-        @choose-time="chooseSnoozeTime"
-      />
-    </woot-modal>
   </div>
 </template>
 
-<script>
-import { getUnixTime } from 'date-fns';
-import { mapGetters } from 'vuex';
-import { mixin as clickaway } from 'vue-clickaway';
-import alertMixin from 'shared/mixins/alertMixin';
-import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
-import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
-import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
-import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
-import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
-
-import wootConstants from 'dashboard/constants/globals';
-import {
-  CMD_REOPEN_CONVERSATION,
-  CMD_RESOLVE_CONVERSATION,
-  CMD_SNOOZE_CONVERSATION,
-} from '../../routes/dashboard/commands/commandBarBusEvents';
-
-export default {
-  components: {
-    WootDropdownItem,
-    WootDropdownMenu,
-    CustomSnoozeModal,
-  },
-  mixins: [clickaway, alertMixin, keyboardEventListenerMixins],
-  props: { conversationId: { type: [String, Number], required: true } },
-  data() {
-    return {
-      isLoading: false,
-      showActionsDropdown: false,
-      STATUS_TYPE: wootConstants.STATUS_TYPE,
-      showCustomSnoozeModal: false,
-    };
-  },
-  computed: {
-    ...mapGetters({ currentChat: 'getSelectedChat' }),
-    isOpen() {
-      return this.currentChat.status === wootConstants.STATUS_TYPE.OPEN;
-    },
-    isPending() {
-      return this.currentChat.status === wootConstants.STATUS_TYPE.PENDING;
-    },
-    isResolved() {
-      return this.currentChat.status === wootConstants.STATUS_TYPE.RESOLVED;
-    },
-    isSnoozed() {
-      return this.currentChat.status === wootConstants.STATUS_TYPE.SNOOZED;
-    },
-    buttonClass() {
-      if (this.isPending) return 'primary';
-      if (this.isOpen) return 'success';
-      if (this.isResolved) return 'warning';
-      return '';
-    },
-    showAdditionalActions() {
-      return !this.isPending && !this.isSnoozed;
-    },
-  },
-  mounted() {
-    bus.$on(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
-    bus.$on(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
-    bus.$on(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
-  },
-  destroyed() {
-    bus.$off(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
-    bus.$off(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
-    bus.$off(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
-  },
-  methods: {
-    getKeyboardEvents() {
-      return {
-        'Alt+KeyM': {
-          action: () => this.$refs.arrowDownButton?.$el.click(),
-          allowOnFocusedInput: true,
-        },
-        'Alt+KeyE': this.resolveOrToast,
-        '$mod+Alt+KeyE': async event => {
-          const { all, activeIndex, lastIndex } = this.getConversationParams();
-          await this.resolveOrToast();
-
-          if (activeIndex < lastIndex) {
-            all[activeIndex + 1].click();
-          } else if (all.length > 1) {
-            all[0].click();
-            document.querySelector('.conversations-list').scrollTop = 0;
-          }
-
-          event.preventDefault();
-        },
-      };
-    },
-    getConversationParams() {
-      const allConversations = document.querySelectorAll(
-        '.conversations-list .conversation'
-      );
-
-      const activeConversation = document.querySelector(
-        'div.conversations-list div.conversation.active'
-      );
-      const activeConversationIndex = [...allConversations].indexOf(
-        activeConversation
-      );
-      const lastConversationIndex = allConversations.length - 1;
-
-      return {
-        all: allConversations,
-        activeIndex: activeConversationIndex,
-        lastIndex: lastConversationIndex,
-      };
-    },
-    async resolveOrToast() {
-      try {
-        await this.toggleStatus(wootConstants.STATUS_TYPE.RESOLVED);
-      } catch (error) {
-        // error
-      }
-    },
-    onCmdSnoozeConversation(snoozeType) {
-      if (snoozeType === wootConstants.SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME) {
-        this.showCustomSnoozeModal = true;
-      } else {
-        this.toggleStatus(
-          this.STATUS_TYPE.SNOOZED,
-          findSnoozeTime(snoozeType) || null
-        );
-      }
-    },
-    chooseSnoozeTime(customSnoozeTime) {
-      this.showCustomSnoozeModal = false;
-      if (customSnoozeTime) {
-        this.toggleStatus(
-          this.STATUS_TYPE.SNOOZED,
-          getUnixTime(customSnoozeTime)
-        );
-      }
-    },
-    hideCustomSnoozeModal() {
-      this.showCustomSnoozeModal = false;
-    },
-    onCmdOpenConversation() {
-      this.toggleStatus(this.STATUS_TYPE.OPEN);
-    },
-    onCmdResolveConversation() {
-      this.toggleStatus(this.STATUS_TYPE.RESOLVED);
-    },
-    showOpenButton() {
-      return this.isResolved || this.isSnoozed;
-    },
-    closeDropdown() {
-      this.showActionsDropdown = false;
-    },
-    openDropdown() {
-      this.showActionsDropdown = true;
-    },
-    toggleStatus(status, snoozedUntil) {
-      this.closeDropdown();
-      this.isLoading = true;
-      this.$store
-        .dispatch('toggleStatus', {
-          conversationId: this.currentChat.id,
-          status,
-          snoozedUntil,
-        })
-        .then(() => {
-          this.showAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
-          this.isLoading = false;
-        });
-    },
-    openSnoozeModal() {
-      const ninja = document.querySelector('ninja-keys');
-      ninja.open({ parent: 'snooze_conversation' });
-    },
-  },
-};
-</script>
 <style lang="scss" scoped>
 .dropdown-pane {
-  @apply left-auto top-[2.625rem] mt-0.5 right-0 max-w-[12.5rem] min-w-[9.75rem];
-
   .dropdown-menu__item {
     @apply mb-0;
   }