Merge branch 'develop' into refactor/structured-clone

# Pull Request Template

## Description

This PR will fix the layout issue in connecting to the Facebook page
layout.

Fixes
https://linear.app/chatwoot/issue/CW-3489/connect-facebook-page-layout-is-broken

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Before**
<img width="1264" alt="image"
src="https://github.com/user-attachments/assets/2b9e412b-f172-4184-b45b-8c97333c3e51">


**After**
<img width="1264" alt="image"
src="https://github.com/user-attachments/assets/035f3468-f611-43ce-a058-fb8eafa1a45d">




## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

.circleci/config.yml

@@ -7,7 +7,7 @@ defaults: &defaults
   working_directory: ~/build
   docker:
     # specify the version you desire here
-    - image: cimg/ruby:3.2.2-browsers
+    - image: cimg/ruby:3.3.3-browsers
 
     # Specify service dependencies here if necessary
     # CircleCI maintains a library of pre-built images
@@ -130,10 +130,7 @@ jobs:
           command: |
             mkdir -p ~/tmp/test-results/frontend_specs
             ~/tmp/cc-test-reporter before-build
-            TESTFILES=$(circleci tests glob **/specs/*.spec.js | circleci tests split --split-by=timings)
-            yarn test:coverage --profile 10 \
-                               --out ~/tmp/test-results/yarn.xml \
-                               -- ${TESTFILES}
+            yarn test:coverage
       - run:
           name: Code Climate Test Coverage
           command: |

.devcontainer/docker-compose.yml

@@ -12,7 +12,7 @@ services:
       args:
         VARIANT: "ubuntu-22.04"
         NODE_VERSION: "20.9.0"
-        RUBY_VERSION: "3.2.2"
+        RUBY_VERSION: "3.3.3"
         # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
         USER_UID: "1000"
         USER_GID: "1000"
@@ -25,7 +25,7 @@ services:
       args:
         VARIANT: "ubuntu-22.04"
         NODE_VERSION: "20.9.0"
-        RUBY_VERSION: "3.2.2"
+        RUBY_VERSION: "3.3.3"
         # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
         USER_UID: "1000"
         USER_GID: "1000"

.env.example

@@ -1,4 +1,9 @@
+# Learn about the various environment variables at
+# https://www.chatwoot.com/docs/self-hosted/configuration/environment-variables/#rails-production-variables
+
 # Used to verify the integrity of signed cookies. so ensure a secure value is set
+# SECRET_KEY_BASE should be alphanumeric. Avoid special characters or symbols. 
+# Use `rake secret` to generate this variable
 SECRET_KEY_BASE=replace_with_lengthy_secure_hex
 
 # Replace with the URL you are planning to use for your app
@@ -80,6 +85,8 @@ SMTP_OPENSSL_VERIFY_MODE=peer
 # Comment out the following environment variables if required by your SMTP server
 # SMTP_TLS=
 # SMTP_SSL=
+# SMTP_OPEN_TIMEOUT
+# SMTP_READ_TIMEOUT
 
 # Mail Incoming
 # This is the domain set for the reply emails when conversation continuity is enabled
@@ -184,12 +191,6 @@ ANDROID_SHA256_CERT_FINGERPRINT=AC:73:8E:DE:EB:56:EA:CC:10:87:02:A7:65:37:7B:38:
 # SENTRY_DSN=
 
 
-# MICROSOFT CLARITY
-# MS_CLARITY_TOKEN=xxxxxxxxx
-
-# GOOGLE_TAG_MANAGER
-# GOOGLE_TAG = GTM-XXXXXXX
-
 ## Scout
 ## https://scoutapm.com/docs/ruby/configuration
 # SCOUT_KEY=YOURKEY

.eslintrc.js

@@ -65,10 +65,10 @@ module.exports = {
   },
   env: {
     browser: true,
-    jest: true,
     node: true,
   },
   globals: {
     bus: true,
+    vi: true,
   },
 };

.ruby-version

@@ -1 +1 @@
-3.2.2
+3.3.3

Gemfile

@@ -1,10 +1,10 @@
 source 'https://rubygems.org'
 
-ruby '3.2.2'
+ruby '3.3.3'
 
 ##-- base gems for rails --##
 gem 'rack-cors', '2.0.0', require: 'rack/cors'
-gem 'rails', '~> 7.0.8.1'
+gem 'rails', '~> 7.0.8.4'
 # Reduces boot times through caching; required in config/boot.rb
 gem 'bootsnap', require: false
 
@@ -61,7 +61,7 @@ gem 'redis-namespace'
 gem 'activerecord-import'
 
 ##--- gems for server & infra configuration ---##
-gem 'dotenv-rails'
+gem 'dotenv-rails', '>= 3.0.0'
 gem 'foreman'
 gem 'puma'
 gem 'webpacker'
@@ -77,7 +77,7 @@ gem 'jwt'
 gem 'pundit'
 # super admin
 gem 'administrate', '>= 0.20.1'
-gem 'administrate-field-active_storage', '>= 1.0.2'
+gem 'administrate-field-active_storage', '>= 1.0.3'
 gem 'administrate-field-belongs_to_search', '>= 0.9.0'
 
 ##--- gems for pubsub service ---##
@@ -111,18 +111,18 @@ gem 'elastic-apm', require: false
 gem 'newrelic_rpm', require: false
 gem 'newrelic-sidekiq-metrics', '>= 1.6.2', require: false
 gem 'scout_apm', require: false
-gem 'sentry-rails', '>= 5.14.0', require: false
+gem 'sentry-rails', '>= 5.18.1', require: false
 gem 'sentry-ruby', require: false
-gem 'sentry-sidekiq', '>= 5.15.0', require: false
+gem 'sentry-sidekiq', '>= 5.18.1', require: false
 
 ##-- background job processing --##
-gem 'sidekiq', '>= 7.2.4'
+gem 'sidekiq', '>= 7.3.0'
 # We want cron jobs
 gem 'sidekiq-cron', '>= 1.12.0'
 
 ##-- Push notification service --##
 gem 'fcm'
-gem 'web-push'
+gem 'web-push', '>= 3.0.1'
 
 ##-- geocoding / parse location from ip --##
 # http://www.rubygeocoder.com/
@@ -228,7 +228,7 @@ group :development, :test do
   gem 'mock_redis'
   gem 'pry-rails'
   gem 'rspec_junit_formatter'
-  gem 'rspec-rails'
+  gem 'rspec-rails', '>= 6.1.3'
   gem 'rubocop', require: false
   gem 'rubocop-performance', require: false
   gem 'rubocop-rails', require: false

Gemfile.lock

@@ -33,78 +33,78 @@ GIT
 GEM
   remote: https://rubygems.org/
   specs:
-    actioncable (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actioncable (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       nio4r (~> 2.0)
       websocket-driver (>= 0.6.1)
-    actionmailbox (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activejob (= 7.0.8.1)
-      activerecord (= 7.0.8.1)
-      activestorage (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actionmailbox (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activejob (= 7.0.8.4)
+      activerecord (= 7.0.8.4)
+      activestorage (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       mail (>= 2.7.1)
       net-imap
       net-pop
       net-smtp
-    actionmailer (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      actionview (= 7.0.8.1)
-      activejob (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actionmailer (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      actionview (= 7.0.8.4)
+      activejob (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       mail (~> 2.5, >= 2.5.4)
       net-imap
       net-pop
       net-smtp
       rails-dom-testing (~> 2.0)
-    actionpack (7.0.8.1)
-      actionview (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actionpack (7.0.8.4)
+      actionview (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       rack (~> 2.0, >= 2.2.4)
       rack-test (>= 0.6.3)
       rails-dom-testing (~> 2.0)
       rails-html-sanitizer (~> 1.0, >= 1.2.0)
-    actiontext (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activerecord (= 7.0.8.1)
-      activestorage (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actiontext (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activerecord (= 7.0.8.4)
+      activestorage (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       globalid (>= 0.6.0)
       nokogiri (>= 1.8.5)
-    actionview (7.0.8.1)
-      activesupport (= 7.0.8.1)
+    actionview (7.0.8.4)
+      activesupport (= 7.0.8.4)
       builder (~> 3.1)
       erubi (~> 1.4)
       rails-dom-testing (~> 2.0)
       rails-html-sanitizer (~> 1.1, >= 1.2.0)
     active_record_query_trace (1.8)
-    activejob (7.0.8.1)
-      activesupport (= 7.0.8.1)
+    activejob (7.0.8.4)
+      activesupport (= 7.0.8.4)
       globalid (>= 0.3.6)
-    activemodel (7.0.8.1)
-      activesupport (= 7.0.8.1)
-    activerecord (7.0.8.1)
-      activemodel (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    activemodel (7.0.8.4)
+      activesupport (= 7.0.8.4)
+    activerecord (7.0.8.4)
+      activemodel (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
     activerecord-import (1.4.1)
       activerecord (>= 4.2)
-    activestorage (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activejob (= 7.0.8.1)
-      activerecord (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    activestorage (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activejob (= 7.0.8.4)
+      activerecord (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       marcel (~> 1.0)
       mini_mime (>= 1.1.0)
-    activesupport (7.0.8.1)
+    activesupport (7.0.8.4)
       concurrent-ruby (~> 1.0, >= 1.0.2)
       i18n (>= 1.6, < 2)
       minitest (>= 5.1)
       tzinfo (~> 2.0)
     acts-as-taggable-on (9.0.1)
       activerecord (>= 6.0, < 7.1)
-    addressable (2.8.4)
-      public_suffix (>= 2.0.2, < 6.0)
+    addressable (2.8.7)
+      public_suffix (>= 2.0.2, < 7.0)
     administrate (0.20.1)
       actionpack (>= 6.0, < 8.0)
       actionview (>= 6.0, < 8.0)
@@ -113,7 +113,7 @@ GEM
       kaminari (~> 1.2.2)
       sassc-rails (~> 2.1)
       selectize-rails (~> 0.6)
-    administrate-field-active_storage (1.0.2)
+    administrate-field-active_storage (1.0.3)
       administrate (>= 0.2.2)
       rails (>= 7.0)
     administrate-field-belongs_to_search (0.9.0)
@@ -150,13 +150,13 @@ GEM
       statsd-ruby (~> 1.1)
     base64 (0.2.0)
     bcrypt (3.1.20)
-    bigdecimal (3.1.7)
+    bigdecimal (3.1.8)
     bindex (0.8.1)
     bootsnap (1.16.0)
       msgpack (~> 1.2)
     brakeman (5.4.1)
     browser (5.3.1)
-    builder (3.2.4)
+    builder (3.3.0)
     bullet (7.0.7)
       activesupport (>= 3.0.0)
       uniform_notifier (~> 1.11)
@@ -169,12 +169,15 @@ GEM
     climate_control (1.2.0)
     coderay (1.1.3)
     commonmarker (0.23.10)
-    concurrent-ruby (1.2.3)
+    concurrent-ruby (1.3.3)
     connection_pool (2.4.1)
-    crack (0.4.5)
+    crack (1.0.0)
+      bigdecimal
       rexml
     crass (1.0.6)
-    csv-safe (3.2.1)
+    csv (3.3.0)
+    csv-safe (3.3.1)
+      csv (~> 3.0)
     cypress-on-rails (1.16.0)
       rack
     database_cleaner (2.0.2)
@@ -183,13 +186,16 @@ GEM
       activerecord (>= 5.a)
       database_cleaner-core (~> 2.0.0)
     database_cleaner-core (2.0.1)
-    date (3.3.4)
-    ddtrace (1.11.1)
-      debase-ruby_core_source (>= 0.10.16, <= 3.2.0)
-      libdatadog (~> 2.0.0.1.0)
-      libddwaf (~> 1.8.2.0.0)
+    datadog-ci (0.8.3)
       msgpack
-    debase-ruby_core_source (3.2.0)
+    date (3.3.4)
+    ddtrace (1.23.2)
+      datadog-ci (~> 0.8.1)
+      debase-ruby_core_source (= 3.3.1)
+      libdatadog (~> 7.0.0.1.0)
+      libddwaf (~> 1.14.0.0.0)
+      msgpack
+    debase-ruby_core_source (3.3.1)
     debug (1.8.0)
       irb (>= 1.5.0)
       reline (>= 0.3.1)
@@ -204,16 +210,16 @@ GEM
       bcrypt (~> 3.0)
       devise (> 3.5.2, < 5)
       rails (>= 4.2.0, < 7.2)
-    diff-lcs (1.5.0)
+    diff-lcs (1.5.1)
     digest-crc (0.6.4)
       rake (>= 12.0.0, < 14.0.0)
     docile (1.4.0)
     domain_name (0.5.20190701)
       unf (>= 0.0.5, < 1.0.0)
-    dotenv (2.8.1)
-    dotenv-rails (2.8.1)
-      dotenv (= 2.8.1)
-      railties (>= 3.2)
+    dotenv (3.1.2)
+    dotenv-rails (3.1.2)
+      dotenv (= 3.1.2)
+      railties (>= 6.1)
     down (5.4.0)
       addressable (~> 2.8)
     ecma-re-validator (0.4.0)
@@ -223,7 +229,7 @@ GEM
       http (>= 3.0)
       ruby2_keywords
     email_reply_trimmer (0.1.13)
-    erubi (1.12.0)
+    erubi (1.13.0)
     et-orbi (1.2.7)
       tzinfo
     execjs (2.8.1)
@@ -353,9 +359,8 @@ GEM
       ruby2ruby (~> 2.4)
       ruby_parser (~> 3.10)
     hana (1.3.7)
-    hashdiff (1.0.1)
+    hashdiff (1.1.0)
     hashie (5.0.0)
-    hkdf (1.0.0)
     http (5.1.1)
       addressable (~> 2.8)
       http-cookie (~> 1.0)
@@ -417,15 +422,15 @@ GEM
       addressable (~> 2.8)
     letter_opener (1.8.1)
       launchy (>= 2.2, < 3)
-    libdatadog (2.0.0.1.0)
-    libdatadog (2.0.0.1.0-x86_64-linux)
-    libddwaf (1.8.2.0.0)
+    libdatadog (7.0.0.1.0)
+    libdatadog (7.0.0.1.0-x86_64-linux)
+    libddwaf (1.14.0.0.0)
       ffi (~> 1.0)
-    libddwaf (1.8.2.0.0-arm64-darwin)
+    libddwaf (1.14.0.0.0-arm64-darwin)
       ffi (~> 1.0)
-    libddwaf (1.8.2.0.0-x86_64-darwin)
+    libddwaf (1.14.0.0.0-x86_64-darwin)
       ffi (~> 1.0)
-    libddwaf (1.8.2.0.0-x86_64-linux)
+    libddwaf (1.14.0.0.0-x86_64-linux)
       ffi (~> 1.0)
     line-bot-api (1.28.0)
     liquid (5.4.0)
@@ -435,6 +440,7 @@ GEM
     llhttp-ffi (0.4.0)
       ffi-compiler (~> 1.0)
       rake (~> 13.0)
+    logger (1.6.0)
     lograge (0.14.0)
       actionpack (>= 4)
       activesupport (>= 4)
@@ -460,8 +466,8 @@ GEM
     mime-types-data (3.2023.0218.1)
     mini_magick (4.12.0)
     mini_mime (1.1.5)
-    mini_portile2 (2.8.6)
-    minitest (5.22.3)
+    mini_portile2 (2.8.7)
+    minitest (5.24.1)
     mock_redis (0.36.0)
       ruby2_keywords
     msgpack (1.7.0)
@@ -474,7 +480,7 @@ GEM
       uri
     net-http-persistent (4.0.2)
       connection_pool (~> 2.2)
-    net-imap (0.4.11)
+    net-imap (0.4.12)
       date
       net-protocol
     net-pop (0.1.2)
@@ -490,14 +496,14 @@ GEM
     newrelic_rpm (9.6.0)
       base64
     nio4r (2.7.3)
-    nokogiri (1.16.5)
+    nokogiri (1.16.6)
       mini_portile2 (~> 2.8.2)
       racc (~> 1.4)
-    nokogiri (1.16.5-arm64-darwin)
+    nokogiri (1.16.6-arm64-darwin)
       racc (~> 1.4)
-    nokogiri (1.16.5-x86_64-darwin)
+    nokogiri (1.16.6-x86_64-darwin)
       racc (~> 1.4)
-    nokogiri (1.16.5-x86_64-linux)
+    nokogiri (1.16.6-x86_64-linux)
       racc (~> 1.4)
     oauth (1.1.0)
       oauth-tty (~> 1.0, >= 1.0.1)
@@ -527,7 +533,7 @@ GEM
     omniauth-rails_csrf_protection (1.0.2)
       actionpack (>= 4.2)
       omniauth (~> 2.0)
-    openssl (3.1.0)
+    openssl (3.2.0)
     orm_adapter (0.5.0)
     os (1.1.4)
     parallel (1.23.0)
@@ -545,17 +551,17 @@ GEM
       method_source (~> 1.0)
     pry-rails (0.3.9)
       pry (>= 0.10.4)
-    public_suffix (5.0.1)
+    public_suffix (6.0.0)
     puma (6.4.2)
       nio4r (~> 2.0)
     pundit (2.3.0)
       activesupport (>= 3.0.0)
     raabro (1.4.0)
-    racc (1.7.3)
+    racc (1.8.0)
     rack (2.2.9)
     rack-attack (6.7.0)
       rack (>= 1.0, < 4)
-    rack-contrib (2.4.0)
+    rack-contrib (2.5.0)
       rack (< 4)
     rack-cors (2.0.0)
       rack (>= 2.0.0)
@@ -569,20 +575,20 @@ GEM
     rack-test (2.1.0)
       rack (>= 1.3)
     rack-timeout (0.6.3)
-    rails (7.0.8.1)
-      actioncable (= 7.0.8.1)
-      actionmailbox (= 7.0.8.1)
-      actionmailer (= 7.0.8.1)
-      actionpack (= 7.0.8.1)
-      actiontext (= 7.0.8.1)
-      actionview (= 7.0.8.1)
-      activejob (= 7.0.8.1)
-      activemodel (= 7.0.8.1)
-      activerecord (= 7.0.8.1)
-      activestorage (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    rails (7.0.8.4)
+      actioncable (= 7.0.8.4)
+      actionmailbox (= 7.0.8.4)
+      actionmailer (= 7.0.8.4)
+      actionpack (= 7.0.8.4)
+      actiontext (= 7.0.8.4)
+      actionview (= 7.0.8.4)
+      activejob (= 7.0.8.4)
+      activemodel (= 7.0.8.4)
+      activerecord (= 7.0.8.4)
+      activestorage (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       bundler (>= 1.15.0)
-      railties (= 7.0.8.1)
+      railties (= 7.0.8.4)
     rails-dom-testing (2.2.0)
       activesupport (>= 5.0.0)
       minitest
@@ -590,9 +596,9 @@ GEM
     rails-html-sanitizer (1.6.0)
       loofah (~> 2.21)
       nokogiri (~> 1.14)
-    railties (7.0.8.1)
-      actionpack (= 7.0.8.1)
-      activesupport (= 7.0.8.1)
+    railties (7.0.8.4)
+      actionpack (= 7.0.8.4)
+      activesupport (= 7.0.8.4)
       method_source
       rake (>= 12.2)
       thor (~> 1.0)
@@ -604,7 +610,7 @@ GEM
       ffi (~> 1.0)
     redis (5.0.6)
       redis-client (>= 0.9.0)
-    redis-client (0.22.1)
+    redis-client (0.22.2)
       connection_pool
     redis-namespace (1.10.0)
       redis (>= 4)
@@ -628,24 +634,25 @@ GEM
     retriable (3.1.2)
     reverse_markdown (2.1.1)
       nokogiri
-    rexml (3.2.5)
-    rspec-core (3.12.2)
-      rspec-support (~> 3.12.0)
-    rspec-expectations (3.12.3)
+    rexml (3.3.2)
+      strscan
+    rspec-core (3.13.0)
+      rspec-support (~> 3.13.0)
+    rspec-expectations (3.13.1)
       diff-lcs (>= 1.2.0, < 2.0)
-      rspec-support (~> 3.12.0)
-    rspec-mocks (3.12.5)
+      rspec-support (~> 3.13.0)
+    rspec-mocks (3.13.1)
       diff-lcs (>= 1.2.0, < 2.0)
-      rspec-support (~> 3.12.0)
-    rspec-rails (6.0.2)
+      rspec-support (~> 3.13.0)
+    rspec-rails (6.1.3)
       actionpack (>= 6.1)
       activesupport (>= 6.1)
       railties (>= 6.1)
-      rspec-core (~> 3.12)
-      rspec-expectations (~> 3.12)
-      rspec-mocks (~> 3.12)
-      rspec-support (~> 3.12)
-    rspec-support (3.12.0)
+      rspec-core (~> 3.13)
+      rspec-expectations (~> 3.13)
+      rspec-mocks (~> 3.13)
+      rspec-support (~> 3.13)
+    rspec-support (3.13.1)
     rspec_junit_formatter (0.6.0)
       rspec-core (>= 2, < 4, != 2.12.0)
     rubocop (1.50.2)
@@ -703,23 +710,24 @@ GEM
       activesupport (>= 4)
     selectize-rails (0.12.6)
     semantic_range (3.0.0)
-    sentry-rails (5.17.3)
+    sentry-rails (5.18.1)
       railties (>= 5.0)
-      sentry-ruby (~> 5.17.3)
-    sentry-ruby (5.17.3)
+      sentry-ruby (~> 5.18.1)
+    sentry-ruby (5.18.1)
       bigdecimal
       concurrent-ruby (~> 1.0, >= 1.0.2)
-    sentry-sidekiq (5.17.3)
-      sentry-ruby (~> 5.17.3)
+    sentry-sidekiq (5.18.1)
+      sentry-ruby (~> 5.18.1)
       sidekiq (>= 3.0)
     sexp_processor (4.17.0)
     shoulda-matchers (5.3.0)
       activesupport (>= 5.2.0)
-    sidekiq (7.2.4)
+    sidekiq (7.3.0)
       concurrent-ruby (< 2)
       connection_pool (>= 2.3.0)
+      logger
       rack (>= 2.2.4)
-      redis-client (>= 0.19.0)
+      redis-client (>= 0.22.2)
     sidekiq-cron (1.12.0)
       fugit (~> 1.8)
       globalid (>= 1.0.1)
@@ -758,6 +766,7 @@ GEM
     stackprof (0.2.25)
     statsd-ruby (1.5.0)
     stripe (8.5.0)
+    strscan (3.1.0)
     telephone_number (1.4.20)
     test-prof (1.2.1)
     thor (1.3.1)
@@ -798,11 +807,10 @@ GEM
       activemodel (>= 6.0.0)
       bindex (>= 0.4.0)
       railties (>= 6.0.0)
-    web-push (3.0.0)
-      hkdf (~> 1.0)
+    web-push (3.0.1)
       jwt (~> 2.0)
       openssl (~> 3.0)
-    webmock (3.18.1)
+    webmock (3.23.1)
       addressable (>= 2.8.0)
       crack (>= 0.3.2)
       hashdiff (>= 0.4.0, < 2.0.0)
@@ -819,7 +827,7 @@ GEM
     working_hours (1.4.1)
       activesupport (>= 3.2)
       tzinfo
-    zeitwerk (2.6.14)
+    zeitwerk (2.6.16)
 
 PLATFORMS
   arm64-darwin-20
@@ -837,7 +845,7 @@ DEPENDENCIES
   activerecord-import
   acts-as-taggable-on
   administrate (>= 0.20.1)
-  administrate-field-active_storage (>= 1.0.2)
+  administrate-field-active_storage (>= 1.0.3)
   administrate-field-belongs_to_search (>= 0.9.0)
   annotate
   attr_extras
@@ -861,7 +869,7 @@ DEPENDENCIES
   devise (>= 4.9.4)
   devise-secure_password!
   devise_token_auth (>= 1.2.3)
-  dotenv-rails
+  dotenv-rails (>= 3.0.0)
   down
   elastic-apm
   email_reply_trimmer
@@ -916,13 +924,13 @@ DEPENDENCIES
   rack-cors (= 2.0.0)
   rack-mini-profiler (>= 3.2.0)
   rack-timeout
-  rails (~> 7.0.8.1)
+  rails (~> 7.0.8.4)
   redis
   redis-namespace
   responders (>= 3.1.1)
   rest-client
   reverse_markdown
-  rspec-rails
+  rspec-rails (>= 6.1.3)
   rspec_junit_formatter
   rubocop
   rubocop-performance
@@ -931,11 +939,11 @@ DEPENDENCIES
   scout_apm
   scss_lint
   seed_dump
-  sentry-rails (>= 5.14.0)
+  sentry-rails (>= 5.18.1)
   sentry-ruby
-  sentry-sidekiq (>= 5.15.0)
+  sentry-sidekiq (>= 5.18.1)
   shoulda-matchers
-  sidekiq (>= 7.2.4)
+  sidekiq (>= 7.3.0)
   sidekiq-cron (>= 1.12.0)
   simplecov (= 0.17.1)
   slack-ruby-client (~> 2.2.0)
@@ -953,14 +961,14 @@ DEPENDENCIES
   uglifier
   valid_email2
   web-console (>= 4.2.1)
-  web-push
+  web-push (>= 3.0.1)
   webmock
   webpacker
   wisper (= 2.0.0)
   working_hours
 
 RUBY VERSION
-   ruby 3.2.2p185
+   ruby 3.3.3p89
 
 BUNDLED WITH
-   2.4.6
+   2.5.16

VERSION_CW

@@ -1 +1 @@
-3.3.1
+3.9.0

VERSION_CWCTL

@@ -1 +1 @@
-2.7.0
+2.8.0

app/builders/v2/reports/conversations/base_report_builder.rb

@@ -0,0 +1,30 @@
+class V2::Reports::Conversations::BaseReportBuilder
+  pattr_initialize :account, :params
+
+  private
+
+  AVG_METRICS = %w[avg_first_response_time avg_resolution_time reply_time].freeze
+  COUNT_METRICS = %w[
+    conversations_count
+    incoming_messages_count
+    outgoing_messages_count
+    resolutions_count
+    bot_resolutions_count
+    bot_handoffs_count
+  ].freeze
+
+  def builder_class(metric)
+    case metric
+    when *AVG_METRICS
+      V2::Reports::Timeseries::AverageReportBuilder
+    when *COUNT_METRICS
+      V2::Reports::Timeseries::CountReportBuilder
+    end
+  end
+
+  def log_invalid_metric
+    Rails.logger.error "ReportBuilder: Invalid metric - #{params[:metric]}"
+
+    {}
+  end
+end

app/builders/v2/reports/conversations/metric_builder.rb

@@ -0,0 +1,30 @@
+class V2::Reports::Conversations::MetricBuilder < V2::Reports::Conversations::BaseReportBuilder
+  def summary
+    {
+      conversations_count: count('conversations_count'),
+      incoming_messages_count: count('incoming_messages_count'),
+      outgoing_messages_count: count('outgoing_messages_count'),
+      avg_first_response_time: count('avg_first_response_time'),
+      avg_resolution_time: count('avg_resolution_time'),
+      resolutions_count: count('resolutions_count'),
+      reply_time: count('reply_time')
+    }
+  end
+
+  def bot_summary
+    {
+      bot_resolutions_count: count('bot_resolutions_count'),
+      bot_handoffs_count: count('bot_handoffs_count')
+    }
+  end
+
+  private
+
+  def count(metric)
+    builder_class(metric).new(account, builder_params(metric)).aggregate_value
+  end
+
+  def builder_params(metric)
+    params.merge({ metric: metric })
+  end
+end

app/builders/v2/reports/conversations/report_builder.rb

@@ -0,0 +1,21 @@
+class V2::Reports::Conversations::ReportBuilder < V2::Reports::Conversations::BaseReportBuilder
+  def timeseries
+    perform_action(:timeseries)
+  end
+
+  def aggregate_value
+    perform_action(:aggregate_value)
+  end
+
+  private
+
+  def perform_action(method_name)
+    return builder.new(account, params).public_send(method_name) if builder.present?
+
+    log_invalid_metric
+  end
+
+  def builder
+    builder_class(params[:metric])
+  end
+end

app/builders/v2/reports/timeseries/average_report_builder.rb

@@ -0,0 +1,48 @@
+class V2::Reports::Timeseries::AverageReportBuilder < V2::Reports::Timeseries::BaseTimeseriesBuilder
+  def timeseries
+    grouped_average_time = reporting_events.average(average_value_key)
+    grouped_event_count = reporting_events.count
+    grouped_average_time.each_with_object([]) do |element, arr|
+      event_date, average_time = element
+      arr << {
+        value: average_time,
+        timestamp: event_date.in_time_zone(timezone).to_i,
+        count: grouped_event_count[event_date]
+      }
+    end
+  end
+
+  def aggregate_value
+    object_scope.average(average_value_key)
+  end
+
+  private
+
+  def event_name
+    metric_to_event_name = {
+      avg_first_response_time: :first_response,
+      avg_resolution_time: :conversation_resolved,
+      reply_time: :reply_time
+    }
+    metric_to_event_name[params[:metric].to_sym]
+  end
+
+  def object_scope
+    scope.reporting_events.where(name: event_name, created_at: range)
+  end
+
+  def reporting_events
+    @grouped_values = object_scope.group_by_period(
+      group_by,
+      :created_at,
+      default_value: 0,
+      range: range,
+      permit: %w[day week month year hour],
+      time_zone: timezone
+    )
+  end
+
+  def average_value_key
+    @average_value_key ||= params[:business_hours].present? ? :value_in_business_hours : :value
+  end
+end

app/builders/v2/reports/timeseries/base_timeseries_builder.rb

@@ -0,0 +1,46 @@
+class V2::Reports::Timeseries::BaseTimeseriesBuilder
+  include TimezoneHelper
+  include DateRangeHelper
+  DEFAULT_GROUP_BY = 'day'.freeze
+
+  pattr_initialize :account, :params
+
+  def scope
+    case params[:type].to_sym
+    when :account
+      account
+    when :inbox
+      inbox
+    when :agent
+      user
+    when :label
+      label
+    when :team
+      team
+    end
+  end
+
+  def inbox
+    @inbox ||= account.inboxes.find(params[:id])
+  end
+
+  def user
+    @user ||= account.users.find(params[:id])
+  end
+
+  def label
+    @label ||= account.labels.find(params[:id])
+  end
+
+  def team
+    @team ||= account.teams.find(params[:id])
+  end
+
+  def group_by
+    @group_by ||= %w[day week month year hour].include?(params[:group_by]) ? params[:group_by] : DEFAULT_GROUP_BY
+  end
+
+  def timezone
+    @timezone ||= timezone_name_from_offset(params[:timezone_offset])
+  end
+end

app/builders/v2/reports/timeseries/count_report_builder.rb

@@ -0,0 +1,71 @@
+class V2::Reports::Timeseries::CountReportBuilder < V2::Reports::Timeseries::BaseTimeseriesBuilder
+  def timeseries
+    grouped_count.each_with_object([]) do |element, arr|
+      event_date, event_count = element
+
+      # The `event_date` is in Date format (without time), such as "Wed, 15 May 2024".
+      # We need a timestamp for the start of the day. However, we can't use `event_date.to_time.to_i`
+      # because it converts the date to 12:00 AM server timezone.
+      # The desired output should be 12:00 AM in the specified timezone.
+      arr << { value: event_count, timestamp: event_date.in_time_zone(timezone).to_i }
+    end
+  end
+
+  def aggregate_value
+    object_scope.count
+  end
+
+  private
+
+  def metric
+    @metric ||= params[:metric]
+  end
+
+  def object_scope
+    send("scope_for_#{metric}")
+  end
+
+  def scope_for_conversations_count
+    scope.conversations.where(account_id: account.id, created_at: range)
+  end
+
+  def scope_for_incoming_messages_count
+    scope.messages.where(account_id: account.id, created_at: range).incoming.unscope(:order)
+  end
+
+  def scope_for_outgoing_messages_count
+    scope.messages.where(account_id: account.id, created_at: range).outgoing.unscope(:order)
+  end
+
+  def scope_for_resolutions_count
+    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
+      name: :conversation_resolved,
+      conversations: { status: :resolved }, created_at: range
+    ).distinct
+  end
+
+  def scope_for_bot_resolutions_count
+    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
+      name: :conversation_bot_resolved,
+      conversations: { status: :resolved }, created_at: range
+    ).distinct
+  end
+
+  def scope_for_bot_handoffs_count
+    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
+      name: :conversation_bot_handoff,
+      created_at: range
+    ).distinct
+  end
+
+  def grouped_count
+    @grouped_values = object_scope.group_by_period(
+      group_by,
+      :created_at,
+      default_value: 0,
+      range: range,
+      permit: %w[day week month year hour],
+      time_zone: timezone
+    ).count
+  end
+end

app/controllers/api/v1/accounts/google/authorizations_controller.rb

@@ -0,0 +1,32 @@
+class Api::V1::Accounts::Google::AuthorizationsController < Api::V1::Accounts::BaseController
+  include GoogleConcern
+  before_action :check_authorization
+
+  def create
+    email = params[:authorization][:email]
+    redirect_url = google_client.auth_code.authorize_url(
+      {
+        redirect_uri: "#{base_url}/google/callback",
+        scope: 'email profile https://mail.google.com/',
+        response_type: 'code',
+        prompt: 'consent', # the oauth flow does not return a refresh token, this is supposed to fix it
+        access_type: 'offline', # the default is 'online'
+        client_id: GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_ID', nil)
+      }
+    )
+
+    if redirect_url
+      cache_key = "google::#{email.downcase}"
+      ::Redis::Alfred.setex(cache_key, Current.account.id, 5.minutes)
+      render json: { success: true, url: redirect_url }
+    else
+      render json: { success: false }, status: :unprocessable_entity
+    end
+  end
+
+  private
+
+  def check_authorization
+    raise Pundit::NotAuthorizedError unless Current.account_user.administrator?
+  end
+end

app/controllers/api/v1/accounts/integrations/linear_controller.rb

@@ -0,0 +1,93 @@
+class Api::V1::Accounts::Integrations::LinearController < Api::V1::Accounts::BaseController
+  before_action :fetch_conversation, only: [:link_issue, :linked_issues]
+
+  def teams
+    teams = linear_processor_service.teams
+    if teams[:error]
+      render json: { error: teams[:error] }, status: :unprocessable_entity
+    else
+      render json: teams[:data], status: :ok
+    end
+  end
+
+  def team_entities
+    team_id = permitted_params[:team_id]
+    team_entities = linear_processor_service.team_entities(team_id)
+    if team_entities[:error]
+      render json: { error: team_entities[:error] }, status: :unprocessable_entity
+    else
+      render json: team_entities[:data], status: :ok
+    end
+  end
+
+  def create_issue
+    issue = linear_processor_service.create_issue(permitted_params)
+    if issue[:error]
+      render json: { error: issue[:error] }, status: :unprocessable_entity
+    else
+      render json: issue[:data], status: :ok
+    end
+  end
+
+  def link_issue
+    issue_id = permitted_params[:issue_id]
+    title = permitted_params[:title]
+    issue = linear_processor_service.link_issue(conversation_link, issue_id, title)
+    if issue[:error]
+      render json: { error: issue[:error] }, status: :unprocessable_entity
+    else
+      render json: issue[:data], status: :ok
+    end
+  end
+
+  def unlink_issue
+    link_id = permitted_params[:link_id]
+    issue = linear_processor_service.unlink_issue(link_id)
+
+    if issue[:error]
+      render json: { error: issue[:error] }, status: :unprocessable_entity
+    else
+      render json: issue[:data], status: :ok
+    end
+  end
+
+  def linked_issues
+    issues = linear_processor_service.linked_issues(conversation_link)
+
+    if issues[:error]
+      render json: { error: issues[:error] }, status: :unprocessable_entity
+    else
+      render json: issues[:data], status: :ok
+    end
+  end
+
+  def search_issue
+    render json: { error: 'Specify search string with parameter q' }, status: :unprocessable_entity if params[:q].blank? && return
+
+    term = params[:q]
+    issues = linear_processor_service.search_issue(term)
+    if issues[:error]
+      render json: { error: issues[:error] }, status: :unprocessable_entity
+    else
+      render json: issues[:data], status: :ok
+    end
+  end
+
+  private
+
+  def conversation_link
+    "#{ENV.fetch('FRONTEND_URL', nil)}/app/accounts/#{Current.account.id}/conversations/#{@conversation.display_id}"
+  end
+
+  def fetch_conversation
+    @conversation = Current.account.conversations.find_by!(display_id: permitted_params[:conversation_id])
+  end
+
+  def linear_processor_service
+    Integrations::Linear::ProcessorService.new(account: Current.account)
+  end
+
+  def permitted_params
+    params.permit(:team_id, :project_id, :conversation_id, :issue_id, :link_id, :title, :description, :assignee_id, :priority, label_ids: [])
+  end
+end

app/controllers/api/v1/accounts/microsoft/authorizations_controller.rb

@@ -12,8 +12,8 @@ class Api::V1::Accounts::Microsoft::AuthorizationsController < Api::V1::Accounts
       }
     )
     if redirect_url
-      email = email.downcase
-      ::Redis::Alfred.setex(email, Current.account.id, 5.minutes)
+      cache_key = "microsoft::#{email.downcase}"
+      ::Redis::Alfred.setex(cache_key, Current.account.id, 5.minutes)
       render json: { success: true, url: redirect_url }
     else
       render json: { success: false }, status: :unprocessable_entity

app/controllers/api/v2/accounts/reports_controller.rb

@@ -5,19 +5,17 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
   before_action :check_authorization
 
   def index
-    builder = V2::ReportBuilder.new(Current.account, report_params)
-    data = builder.build
+    builder = V2::Reports::Conversations::ReportBuilder.new(Current.account, report_params)
+    data = builder.timeseries
     render json: data
   end
 
   def summary
-    render json: summary_metrics
+    render json: build_summary(:summary)
   end
 
   def bot_summary
-    summary = V2::ReportBuilder.new(Current.account, current_summary_params).bot_summary
-    summary[:previous] = V2::ReportBuilder.new(Current.account, previous_summary_params).bot_summary
-    render json: summary
+    render json: build_summary(:bot_summary)
   end
 
   def agents
@@ -126,10 +124,11 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
     }
   end
 
-  def summary_metrics
-    summary = V2::ReportBuilder.new(Current.account, current_summary_params).summary
-    summary[:previous] = V2::ReportBuilder.new(Current.account, previous_summary_params).summary
-    summary
+  def build_summary(method)
+    builder = V2::Reports::Conversations::MetricBuilder
+    current_summary = builder.new(Current.account, current_summary_params).send(method)
+    previous_summary = builder.new(Current.account, previous_summary_params).send(method)
+    current_summary.merge(previous: previous_summary)
   end
 
   def conversation_metrics

app/controllers/concerns/google_concern.rb

@@ -0,0 +1,20 @@
+module GoogleConcern
+  extend ActiveSupport::Concern
+
+  def google_client
+    app_id = GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_ID', nil)
+    app_secret = GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_SECRET', nil)
+
+    ::OAuth2::Client.new(app_id, app_secret, {
+                           site: 'https://oauth2.googleapis.com',
+                           authorize_url: 'https://accounts.google.com/o/oauth2/auth',
+                           token_url: 'https://accounts.google.com/o/oauth2/token'
+                         })
+  end
+
+  private
+
+  def base_url
+    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
+  end
+end

app/controllers/concerns/microsoft_concern.rb

@@ -2,7 +2,10 @@ module MicrosoftConcern
   extend ActiveSupport::Concern
 
   def microsoft_client
-    ::OAuth2::Client.new(ENV.fetch('AZURE_APP_ID', nil), ENV.fetch('AZURE_APP_SECRET', nil),
+    app_id = GlobalConfigService.load('AZURE_APP_ID', nil)
+    app_secret = GlobalConfigService.load('AZURE_APP_SECRET', nil)
+
+    ::OAuth2::Client.new(app_id, app_secret,
                          {
                            site: 'https://login.microsoftonline.com',
                            authorize_url: 'https://login.microsoftonline.com/common/oauth2/v2.0/authorize',
@@ -12,10 +15,6 @@ module MicrosoftConcern
 
   private
 
-  def parsed_body
-    @parsed_body ||= Rack::Utils.parse_nested_query(@response.raw_response.body)
-  end
-
   def base_url
     ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
   end

app/controllers/dashboard_controller.rb

@@ -3,6 +3,7 @@ class DashboardController < ActionController::Base
 
   before_action :set_application_pack
   before_action :set_global_config
+  before_action :set_dashboard_scripts
   around_action :switch_locale
   before_action :ensure_installation_onboarding, only: [:index]
   before_action :render_hc_if_custom_domain, only: [:index]
@@ -35,6 +36,10 @@ class DashboardController < ActionController::Base
     ).merge(app_config)
   end
 
+  def set_dashboard_scripts
+    @dashboard_scripts = sensitive_path? ? nil : GlobalConfig.get_value('DASHBOARD_SCRIPTS')
+  end
+
   def ensure_installation_onboarding
     redirect_to '/installation/onboarding' if ::Redis::Alfred.get(::Redis::Alfred::CHATWOOT_INSTALLATION_ONBOARDING)
   end
@@ -58,7 +63,7 @@ class DashboardController < ActionController::Base
       FB_APP_ID: GlobalConfigService.load('FB_APP_ID', ''),
       FACEBOOK_API_VERSION: GlobalConfigService.load('FACEBOOK_API_VERSION', 'v17.0'),
       IS_ENTERPRISE: ChatwootApp.enterprise?,
-      AZURE_APP_ID: ENV.fetch('AZURE_APP_ID', ''),
+      AZURE_APP_ID: GlobalConfigService.load('AZURE_APP_ID', ''),
       GIT_SHA: GIT_HASH
     }
   end
@@ -70,4 +75,14 @@ class DashboardController < ActionController::Base
                           'application'
                         end
   end
+
+  def sensitive_path?
+    # dont load dashboard scripts on sensitive paths like password reset
+    sensitive_paths = [edit_user_password_path].freeze
+
+    # remove app prefix
+    current_path = request.path.gsub(%r{^/app}, '')
+
+    sensitive_paths.include?(current_path)
+  end
 end

app/controllers/google/callbacks_controller.rb

@@ -0,0 +1,18 @@
+class Google::CallbacksController < OauthCallbackController
+  include GoogleConcern
+
+  private
+
+  def provider_name
+    'google'
+  end
+
+  def imap_address
+    'imap.gmail.com'
+  end
+
+  def oauth_client
+    # from GoogleConcern
+    google_client
+  end
+end

app/controllers/microsoft/callbacks_controller.rb

@@ -1,77 +1,17 @@
-class Microsoft::CallbacksController < ApplicationController
+class Microsoft::CallbacksController < OauthCallbackController
   include MicrosoftConcern
 
-  def show
-    @response = microsoft_client.auth_code.get_token(
-      oauth_code,
-      redirect_uri: "#{base_url}/microsoft/callback"
-    )
-
-    inbox = find_or_create_inbox
-    ::Redis::Alfred.delete(users_data['email'].downcase)
-    redirect_to app_microsoft_inbox_agents_url(account_id: account.id, inbox_id: inbox.id)
-  rescue StandardError => e
-    ChatwootExceptionTracker.new(e).capture_exception
-    redirect_to '/'
-  end
-
   private
 
-  def oauth_code
-    params[:code]
+  def oauth_client
+    microsoft_client
   end
 
-  def users_data
-    decoded_token = JWT.decode parsed_body[:id_token], nil, false
-    decoded_token[0]
+  def provider_name
+    'microsoft'
   end
 
-  def parsed_body
-    @parsed_body ||= @response.response.parsed
-  end
-
-  def account_id
-    ::Redis::Alfred.get(users_data['email'].downcase)
-  end
-
-  def account
-    @account ||= Account.find(account_id)
-  end
-
-  def find_or_create_inbox
-    channel_email = Channel::Email.find_by(email: users_data['email'], account: account)
-    channel_email ||= create_microsoft_channel_with_inbox
-    update_microsoft_channel(channel_email)
-    channel_email.inbox
-  end
-
-  # Fallback name, for when name field is missing from users_data
-  def fallback_name
-    users_data['email'].split('@').first.parameterize.titleize
-  end
-
-  def create_microsoft_channel_with_inbox
-    ActiveRecord::Base.transaction do
-      channel_email = Channel::Email.create!(email: users_data['email'], account: account)
-      account.inboxes.create!(
-        account: account,
-        channel: channel_email,
-        name: users_data['name'] || fallback_name
-      )
-      channel_email
-    end
-  end
-
-  def update_microsoft_channel(channel_email)
-    channel_email.update!({
-                            imap_login: users_data['email'], imap_address: 'outlook.office365.com',
-                            imap_port: '993', imap_enabled: true,
-                            provider: 'microsoft',
-                            provider_config: {
-                              access_token: parsed_body['access_token'],
-                              refresh_token: parsed_body['refresh_token'],
-                              expires_on: (Time.current.utc + 1.hour).to_s
-                            }
-                          })
+  def imap_address
+    'outlook.office365.com'
   end
 end

app/controllers/microsoft_controller.rb

@@ -12,6 +12,6 @@ class MicrosoftController < ApplicationController
   end
 
   def microsoft_indentity
-    @identity_json = ENV.fetch('AZURE_APP_ID', nil)
+    @identity_json = GlobalConfigService.load('AZURE_APP_ID', nil)
   end
 end

app/controllers/oauth_callback_controller.rb

@@ -0,0 +1,108 @@
+class OauthCallbackController < ApplicationController
+  def show
+    @response = oauth_client.auth_code.get_token(
+      oauth_code,
+      redirect_uri: "#{base_url}/#{provider_name}/callback"
+    )
+
+    handle_response
+    ::Redis::Alfred.delete(cache_key)
+  rescue StandardError => e
+    ChatwootExceptionTracker.new(e).capture_exception
+    redirect_to '/'
+  end
+
+  private
+
+  def handle_response
+    inbox, already_exists = find_or_create_inbox
+
+    if already_exists
+      redirect_to app_email_inbox_settings_url(account_id: account.id, inbox_id: inbox.id)
+    else
+      redirect_to app_email_inbox_agents_url(account_id: account.id, inbox_id: inbox.id)
+    end
+  end
+
+  def find_or_create_inbox
+    channel_email = Channel::Email.find_by(email: users_data['email'], account: account)
+    # we need this value to know where to redirect on sucessful processing of the callback
+    channel_exists = channel_email.present?
+
+    channel_email ||= create_channel_with_inbox
+    update_channel(channel_email)
+
+    # reauthorize channel, this code path only triggers when microsoft auth is successful
+    # reauthorized will also update cache keys for the associated inbox
+    channel_email.reauthorized!
+
+    [channel_email.inbox, channel_exists]
+  end
+
+  def update_channel(channel_email)
+    channel_email.update!({
+                            imap_login: users_data['email'], imap_address: imap_address,
+                            imap_port: '993', imap_enabled: true,
+                            provider: provider_name,
+                            provider_config: {
+                              access_token: parsed_body['access_token'],
+                              refresh_token: parsed_body['refresh_token'],
+                              expires_on: (Time.current.utc + 1.hour).to_s
+                            }
+                          })
+  end
+
+  def provider_name
+    raise NotImplementedError
+  end
+
+  def oauth_client
+    raise NotImplementedError
+  end
+
+  def cache_key
+    "#{provider_name}::#{users_data['email'].downcase}"
+  end
+
+  def create_channel_with_inbox
+    ActiveRecord::Base.transaction do
+      channel_email = Channel::Email.create!(email: users_data['email'], account: account)
+      account.inboxes.create!(
+        account: account,
+        channel: channel_email,
+        name: users_data['name'] || fallback_name
+      )
+      channel_email
+    end
+  end
+
+  def users_data
+    decoded_token = JWT.decode parsed_body[:id_token], nil, false
+    decoded_token[0]
+  end
+
+  def account_id
+    ::Redis::Alfred.get(cache_key)
+  end
+
+  def account
+    @account ||= Account.find(account_id)
+  end
+
+  # Fallback name, for when name field is missing from users_data
+  def fallback_name
+    users_data['email'].split('@').first.parameterize.titleize
+  end
+
+  def oauth_code
+    params[:code]
+  end
+
+  def base_url
+    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
+  end
+
+  def parsed_body
+    @parsed_body ||= @response.response.parsed
+  end
+end

app/controllers/super_admin/app_configs_controller.rb

@@ -35,10 +35,12 @@ class SuperAdmin::AppConfigsController < SuperAdmin::ApplicationController
     @allowed_configs = case @config
                        when 'facebook'
                          %w[FB_APP_ID FB_VERIFY_TOKEN FB_APP_SECRET IG_VERIFY_TOKEN FACEBOOK_API_VERSION ENABLE_MESSENGER_CHANNEL_HUMAN_AGENT]
+                       when 'microsoft'
+                         %w[AZURE_APP_ID AZURE_APP_SECRET]
                        when 'email'
                          ['MAILER_INBOUND_EMAIL_DOMAIN']
                        else
-                         %w[ENABLE_ACCOUNT_SIGNUP]
+                         %w[ENABLE_ACCOUNT_SIGNUP FIREBASE_PROJECT_ID FIREBASE_CREDENTIALS]
                        end
   end
 end

app/helpers/timezone_helper.rb

@@ -0,0 +1,19 @@
+module TimezoneHelper
+  # ActiveSupport TimeZone is not aware of the current time, so ActiveSupport::Timezone[offset]
+  # would return the timezone without considering day light savings. To get the correct timezone,
+  # this method uses zone.now.utc_offset for comparison as referenced in the issues below
+  #
+  # https://github.com/rails/rails/pull/22243
+  # https://github.com/rails/rails/issues/21501
+  # https://github.com/rails/rails/issues/7297
+  def timezone_name_from_offset(offset)
+    return 'UTC' if offset.blank?
+
+    offset_in_seconds = offset.to_f * 3600
+    matching_zone = ActiveSupport::TimeZone.all.find do |zone|
+      zone.now.utc_offset == offset_in_seconds
+    end
+
+    return matching_zone.name if matching_zone
+  end
+end

app/javascript/dashboard/App.Vue.spec.js

@@ -1,11 +0,0 @@
-import App from './App';
-import '../../test-matchers';
-
-describe(`App component`, () => {
-  it(`should be a component`, () => {
-    // Arrange
-    // Act
-    expect(App).toBeVueComponent('App');
-    // Assert
-  });
-});

app/javascript/dashboard/App.vue

@@ -27,6 +27,7 @@
 
 <script>
 import { mapGetters } from 'vuex';
+import router from '../dashboard/routes';
 import AddAccountModal from '../dashboard/components/layout/sidebarComponents/AddAccountModal.vue';
 import LoadingState from './components/widgets/LoadingState.vue';
 import NetworkNotification from './components/NetworkNotification.vue';
@@ -43,6 +44,7 @@ import {
   registerSubscription,
   verifyServiceWorkerExistence,
 } from './helper/pushHelper';
+import ReconnectService from 'dashboard/helper/ReconnectService';
 
 export default {
   name: 'App',
@@ -64,6 +66,7 @@ export default {
     return {
       showAddAccountModal: false,
       latestChatwootVersion: null,
+      reconnectService: null,
     };
   },
 
@@ -102,6 +105,11 @@ export default {
     this.listenToThemeChanges();
     this.setLocale(window.chatwootConfig.selectedLocale);
   },
+  beforeDestroy() {
+    if (this.reconnectService) {
+      this.reconnectService.disconnect();
+    }
+  },
   methods: {
     initializeColorTheme() {
       setColorTheme(window.matchMedia('(prefers-color-scheme: dark)').matches);
@@ -125,6 +133,7 @@ export default {
       this.updateRTLDirectionView(locale);
       this.latestChatwootVersion = latestChatwootVersion;
       vueActionCable.init(pubsubToken);
+      this.reconnectService = new ReconnectService(this.$store, router);
 
       verifyServiceWorkerExistence(registration =>
         registration.pushManager.getSubscription().then(subscription => {

app/javascript/dashboard/api/account.js

@@ -9,6 +9,13 @@ class AccountAPI extends ApiClient {
   createAccount(data) {
     return axios.post(`${this.apiVersion}/accounts`, data);
   }
+
+  async getCacheKeys() {
+    const response = await axios.get(
+      `/api/v1/accounts/${this.accountIdFromRoute}/cache_keys`
+    );
+    return response.data.cache_keys;
+  }
 }
 
 export default new AccountAPI();

app/javascript/dashboard/api/channel/googleClient.js

@@ -0,0 +1,14 @@
+/* global axios */
+import ApiClient from '../ApiClient';
+
+class MicrosoftClient extends ApiClient {
+  constructor() {
+    super('google', { accountScoped: true });
+  }
+
+  generateAuthorization(payload) {
+    return axios.post(`${this.url}/authorization`, payload);
+  }
+}
+
+export default new MicrosoftClient();

app/javascript/dashboard/api/enterprise/specs/account.spec.js

@@ -15,10 +15,10 @@ describe('#enterpriseAccountAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/inbox/conversation.js

@@ -15,6 +15,7 @@ class ConversationApi extends ApiClient {
     teamId,
     conversationType,
     sortBy,
+    updatedWithin,
   }) {
     return axios.get(this.url, {
       params: {
@@ -26,6 +27,7 @@ class ConversationApi extends ApiClient {
         labels,
         conversation_type: conversationType,
         sort_by: sortBy,
+        updated_within: updatedWithin,
       },
     });
   }

app/javascript/dashboard/api/integrations/linear.js

@@ -0,0 +1,47 @@
+/* global axios */
+
+import ApiClient from '../ApiClient';
+
+class LinearAPI extends ApiClient {
+  constructor() {
+    super('integrations/linear', { accountScoped: true });
+  }
+
+  getTeams() {
+    return axios.get(`${this.url}/teams`);
+  }
+
+  getTeamEntities(teamId) {
+    return axios.get(`${this.url}/team_entities?team_id=${teamId}`);
+  }
+
+  createIssue(data) {
+    return axios.post(`${this.url}/create_issue`, data);
+  }
+
+  link_issue(conversationId, issueId, title) {
+    return axios.post(`${this.url}/link_issue`, {
+      issue_id: issueId,
+      conversation_id: conversationId,
+      title: title,
+    });
+  }
+
+  getLinkedIssue(conversationId) {
+    return axios.get(
+      `${this.url}/linked_issues?conversation_id=${conversationId}`
+    );
+  }
+
+  unlinkIssue(linkId) {
+    return axios.post(`${this.url}/unlink_issue`, {
+      link_id: linkId,
+    });
+  }
+
+  searchIssues(query) {
+    return axios.get(`${this.url}/search_issue?q=${query}`);
+  }
+}
+
+export default new LinearAPI();

app/javascript/dashboard/api/specs/account.spec.js

@@ -15,10 +15,10 @@ describe('#accountAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/accountActions.spec.js

@@ -10,10 +10,10 @@ describe('#ContactsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/agents.spec.js

@@ -14,7 +14,7 @@ describe('#AgentAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/article.spec.js

@@ -14,10 +14,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -44,10 +44,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -71,10 +71,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -98,10 +98,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -129,10 +129,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/assignableAgents.spec.js

@@ -4,10 +4,10 @@ describe('#AssignableAgentsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/channel/fbChannel.spec.js

@@ -13,10 +13,10 @@ describe('#FBChannel', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/contacts.spec.js

@@ -17,10 +17,10 @@ describe('#ContactsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/conversations.spec.js

@@ -16,10 +16,10 @@ describe('#ConversationApi', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/csatReports.spec.js

@@ -11,10 +11,10 @@ describe('#Reports API', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/inbox/conversation.spec.js

@@ -24,10 +24,10 @@ describe('#ConversationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -46,6 +46,7 @@ describe('#ConversationAPI', () => {
         page: 1,
         labels: [],
         teamId: 1,
+        updatedWithin: 20,
       });
       expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/conversations', {
         params: {
@@ -55,6 +56,7 @@ describe('#ConversationAPI', () => {
           assignee_type: 'me',
           page: 1,
           labels: [],
+          updated_within: 20,
         },
       });
     });

app/javascript/dashboard/api/specs/inbox/message.spec.js

@@ -15,10 +15,10 @@ describe('#ConversationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/inboxes.spec.js

@@ -17,10 +17,10 @@ describe('#InboxesAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/integrations.spec.js

@@ -18,10 +18,10 @@ describe('#integrationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/integrations/dyte.spec.js

@@ -11,10 +11,10 @@ describe('#accountAPI', () => {
   describe('createAMeeting', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -39,10 +39,10 @@ describe('#accountAPI', () => {
   describe('addParticipantToMeeting', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/integrations/linear.spec.js

@@ -0,0 +1,202 @@
+import LinearAPIClient from '../../integrations/linear';
+import ApiClient from '../../ApiClient';
+
+describe('#linearAPI', () => {
+  it('creates correct instance', () => {
+    expect(LinearAPIClient).toBeInstanceOf(ApiClient);
+    expect(LinearAPIClient).toHaveProperty('getTeams');
+    expect(LinearAPIClient).toHaveProperty('getTeamEntities');
+    expect(LinearAPIClient).toHaveProperty('createIssue');
+    expect(LinearAPIClient).toHaveProperty('link_issue');
+    expect(LinearAPIClient).toHaveProperty('getLinkedIssue');
+    expect(LinearAPIClient).toHaveProperty('unlinkIssue');
+    expect(LinearAPIClient).toHaveProperty('searchIssues');
+  });
+
+  describe('getTeams', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.getTeams();
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/teams'
+      );
+    });
+  });
+
+  describe('getTeamEntities', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.getTeamEntities(1);
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/team_entities?team_id=1'
+      );
+    });
+  });
+
+  describe('createIssue', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      const issueData = {
+        title: 'New Issue',
+        description: 'Issue description',
+      };
+      LinearAPIClient.createIssue(issueData);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/create_issue',
+        issueData
+      );
+    });
+  });
+
+  describe('link_issue', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.link_issue(1, 2);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/link_issue',
+        {
+          issue_id: 2,
+          conversation_id: 1,
+        }
+      );
+    });
+  });
+
+  describe('getLinkedIssue', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.getLinkedIssue(1);
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/linked_issues?conversation_id=1'
+      );
+    });
+  });
+
+  describe('unlinkIssue', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.unlinkIssue(1);
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/unlink_issue',
+        {
+          link_id: 1,
+        }
+      );
+    });
+  });
+
+  describe('searchIssues', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('creates a valid request', () => {
+      LinearAPIClient.searchIssues('query');
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/integrations/linear/search_issue?q=query'
+      );
+    });
+  });
+});

app/javascript/dashboard/api/specs/notifications.spec.js

@@ -13,10 +13,10 @@ describe('#NotificationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/reports.spec.js

@@ -20,10 +20,10 @@ describe('#Reports API', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/slaReports.spec.js

@@ -12,10 +12,10 @@ describe('#SLAReports API', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/teams.spec.js

@@ -16,10 +16,10 @@ describe('#TeamsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/components/ChannelSelector.vue

@@ -1,6 +1,6 @@
 <template>
   <button
-    class="bg-white dark:bg-slate-900 cursor-pointer flex flex-col transition-all duration-200 ease-in -m-px py-4 px-0 items-center border border-solid border-slate-25 dark:border-slate-800 hover:border-woot-500 dark:hover:border-woot-500 hover:shadow-md hover:z-50 disabled:opacity-60"
+    class="bg-white dark:bg-slate-900 cursor-pointer flex flex-col justify-end transition-all duration-200 ease-in -m-px py-4 px-0 items-center border border-solid border-slate-25 dark:border-slate-800 hover:border-woot-500 dark:hover:border-woot-500 hover:shadow-md hover:z-50 disabled:opacity-60"
     @click="$emit('click')"
   >
     <img :src="src" :alt="title" class="w-1/2 my-4 mx-auto" />

app/javascript/dashboard/components/ChatList.vue

@@ -7,79 +7,17 @@
     ]"
   >
     <slot />
-    <div
-      class="flex items-center justify-between px-4 py-0"
-      :class="{
-        'pb-3 border-b border-slate-75 dark:border-slate-700':
-          hasAppliedFiltersOrActiveFolders,
-      }"
-    >
-      <div class="flex max-w-[85%] justify-center items-center">
-        <h1
-          class="text-xl font-medium break-words truncate text-black-900 dark:text-slate-100"
-          :title="pageTitle"
-        >
-          {{ pageTitle }}
-        </h1>
-        <span
-          v-if="!hasAppliedFiltersOrActiveFolders"
-          class="p-1 my-0.5 mx-1 rounded-md capitalize bg-slate-50 dark:bg-slate-800 text-xxs text-slate-600 dark:text-slate-300"
-        >
-          {{ $t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`) }}
-        </span>
-      </div>
-      <div class="flex items-center gap-1">
-        <div v-if="hasAppliedFilters && !hasActiveFolders">
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.ADD.SAVE_BUTTON')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="secondary"
-            icon="save"
-            @click="onClickOpenAddFoldersModal"
-          />
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CLEAR_BUTTON_LABEL')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="alert"
-            icon="dismiss-circle"
-            @click="resetAndFetchData"
-          />
-        </div>
-        <div v-if="hasActiveFolders">
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.EDIT.EDIT_BUTTON')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="secondary"
-            icon="edit"
-            @click="onToggleAdvanceFiltersModal"
-          />
-          <woot-button
-            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.DELETE.DELETE_BUTTON')"
-            size="tiny"
-            variant="smooth"
-            color-scheme="alert"
-            icon="delete"
-            @click="onClickOpenDeleteFoldersModal"
-          />
-        </div>
-        <woot-button
-          v-else
-          v-tooltip.right="$t('FILTER.TOOLTIP_LABEL')"
-          variant="smooth"
-          color-scheme="secondary"
-          icon="filter"
-          size="tiny"
-          @click="onToggleAdvanceFiltersModal"
-        />
-        <conversation-basic-filter
-          v-if="!hasAppliedFiltersOrActiveFolders"
-          @changeFilter="onBasicFilterChange"
-        />
-      </div>
-    </div>
+    <chat-list-header
+      :page-title="pageTitle"
+      :has-applied-filters="hasAppliedFilters"
+      :has-active-folders="hasActiveFolders"
+      :active-status="activeStatus"
+      @add-folders="onClickOpenAddFoldersModal"
+      @delete-folders="onClickOpenDeleteFoldersModal"
+      @filters-modal="onToggleAdvanceFiltersModal"
+      @reset-filters="resetAndFetchData"
+      @basic-filter-change="onBasicFilterChange"
+    />
 
     <add-custom-views
       v-if="showAddFoldersModal"
@@ -178,13 +116,14 @@
 
 <script>
 import { mapGetters } from 'vuex';
+import { useUISettings } from 'dashboard/composables/useUISettings';
+import { useAlert } from 'dashboard/composables';
 import VirtualList from 'vue-virtual-scroll-list';
 
+import ChatListHeader from './ChatListHeader.vue';
 import ConversationAdvancedFilter from './widgets/conversation/ConversationAdvancedFilter.vue';
-import ConversationBasicFilter from './widgets/conversation/ConversationBasicFilter.vue';
 import ChatTypeTabs from './widgets/ChatTypeTabs.vue';
 import ConversationItem from './ConversationItem.vue';
-import timeMixin from '../mixins/time';
 import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import conversationMixin from '../mixins/conversations';
 import wootConstants from 'dashboard/constants/globals';
@@ -193,9 +132,7 @@ import filterQueryGenerator from '../helper/filterQueryGenerator.js';
 import AddCustomViews from 'dashboard/routes/dashboard/customviews/AddCustomViews.vue';
 import DeleteCustomViews from 'dashboard/routes/dashboard/customviews/DeleteCustomViews.vue';
 import ConversationBulkActions from './widgets/conversation/conversationBulkActions/Index.vue';
-import alertMixin from 'shared/mixins/alertMixin';
 import filterMixin from 'shared/mixins/filterMixin';
-import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages';
 import countries from 'shared/constants/countries';
 import { generateValuesForEditCustomViews } from 'dashboard/helper/customViewsHelper';
@@ -209,6 +146,7 @@ import IntersectionObserver from './IntersectionObserver.vue';
 
 export default {
   components: {
+    ChatListHeader,
     AddCustomViews,
     ChatTypeTabs,
     // eslint-disable-next-line vue/no-unused-components
@@ -216,18 +154,10 @@ export default {
     ConversationAdvancedFilter,
     DeleteCustomViews,
     ConversationBulkActions,
-    ConversationBasicFilter,
     IntersectionObserver,
     VirtualList,
   },
-  mixins: [
-    timeMixin,
-    conversationMixin,
-    keyboardEventListenerMixins,
-    alertMixin,
-    filterMixin,
-    uiSettingsMixin,
-  ],
+  mixins: [conversationMixin, keyboardEventListenerMixins, filterMixin],
   provide() {
     return {
       // Actions to be performed on virtual list item and context menu.
@@ -272,6 +202,13 @@ export default {
       type: Boolean,
     },
   },
+  setup() {
+    const { uiSettings } = useUISettings();
+
+    return {
+      uiSettings,
+    };
+  },
   data() {
     return {
       activeAssigneeTab: wootConstants.ASSIGNEE_TYPE.ME,
@@ -315,6 +252,7 @@ export default {
       chatLists: 'getAllConversations',
       mineChatsList: 'getMineChats',
       allChatList: 'getAllStatusChats',
+      chatListFilters: 'getChatListFilters',
       unAssignedChatsList: 'getUnAssignedChats',
       chatListLoading: 'getChatListLoadingStatus',
       currentUserID: 'getCurrentUserID',
@@ -334,18 +272,11 @@ export default {
       return this.appliedFilters.length !== 0;
     },
     hasActiveFolders() {
-      return this.activeFolder && this.foldersId !== 0;
+      return Boolean(this.activeFolder && this.foldersId !== 0);
     },
     hasAppliedFiltersOrActiveFolders() {
       return this.hasAppliedFilters || this.hasActiveFolders;
     },
-    savedFoldersValue() {
-      if (this.hasActiveFolders) {
-        const payload = this.activeFolder.query;
-        this.fetchSavedFilteredConversations(payload);
-      }
-      return {};
-    },
     showEndOfListMessage() {
       return (
         this.conversationList.length &&
@@ -421,7 +352,6 @@ export default {
         labels: this.label ? [this.label] : undefined,
         teamId: this.teamId || undefined,
         conversationType: this.conversationType || undefined,
-        folders: this.hasActiveFolders ? this.savedFoldersValue : undefined,
       };
     },
     conversationListPagination() {
@@ -534,7 +464,13 @@ export default {
       this.resetAndFetchData();
       this.updateVirtualListProps('conversationType', this.conversationType);
     },
-    activeFolder() {
+    activeFolder(newVal, oldVal) {
+      if (newVal !== oldVal) {
+        this.$store.dispatch(
+          'customViews/setActiveConversationFolder',
+          newVal || null
+        );
+      }
       this.resetAndFetchData();
       this.updateVirtualListProps('foldersId', this.foldersId);
     },
@@ -544,8 +480,14 @@ export default {
     showAssigneeInConversationCard(newVal) {
       this.updateVirtualListProps('showAssignee', newVal);
     },
+    conversationFilters(newVal, oldVal) {
+      if (newVal !== oldVal) {
+        this.$store.dispatch('updateChatListFilters', newVal);
+      }
+    },
   },
   mounted() {
+    this.$store.dispatch('setChatListFilters', this.conversationFilters);
     this.setFiltersFromUISettings();
     this.$store.dispatch('setChatStatusFilter', this.activeStatus);
     this.$store.dispatch('setChatSortFilter', this.activeSortBy);
@@ -555,7 +497,7 @@ export default {
       this.$store.dispatch('campaigns/get');
     }
 
-    bus.$on('fetch_conversation_stats', () => {
+    this.$emitter.on('fetch_conversation_stats', () => {
       this.$store.dispatch('conversationStats/get', this.conversationFilters);
     });
   },
@@ -736,8 +678,9 @@ export default {
       this.fetchConversations();
     },
     fetchConversations() {
+      this.$store.dispatch('updateChatListFilters', this.conversationFilters);
       this.$store
-        .dispatch('fetchAllConversations', this.conversationFilters)
+        .dispatch('fetchAllConversations')
         .then(this.emitConversationLoaded);
     },
     loadMoreConversations() {
@@ -777,7 +720,7 @@ export default {
     updateAssigneeTab(selectedTab) {
       if (this.activeAssigneeTab !== selectedTab) {
         this.resetBulkActions();
-        bus.$emit('clearSearchInput');
+        this.$emitter.emit('clearSearchInput');
         this.activeAssigneeTab = selectedTab;
         if (!this.currentPage) {
           this.fetchConversations();
@@ -868,7 +811,7 @@ export default {
         });
         this.$store.dispatch('bulkActions/clearSelectedConversationIds');
         if (conversationId) {
-          this.showAlert(
+          useAlert(
             this.$t(
               'CONVERSATION.CARD_CONTEXT_MENU.API.AGENT_ASSIGNMENT.SUCCESFUL',
               {
@@ -878,10 +821,10 @@ export default {
             )
           );
         } else {
-          this.showAlert(this.$t('BULK_ACTION.ASSIGN_SUCCESFUL'));
+          useAlert(this.$t('BULK_ACTION.ASSIGN_SUCCESFUL'));
         }
       } catch (err) {
-        this.showAlert(this.$t('BULK_ACTION.ASSIGN_FAILED'));
+        useAlert(this.$t('BULK_ACTION.ASSIGN_FAILED'));
       }
     },
     async assignPriority(priority, conversationId = null) {
@@ -896,7 +839,7 @@ export default {
             newValue: priority,
             from: 'Context menu',
           });
-          this.showAlert(
+          useAlert(
             this.$t('CONVERSATION.PRIORITY.CHANGE_PRIORITY.SUCCESSFUL', {
               priority,
               conversationId,
@@ -939,7 +882,7 @@ export default {
           conversationId,
           teamId: team.id,
         });
-        this.showAlert(
+        useAlert(
           this.$t(
             'CONVERSATION.CARD_CONTEXT_MENU.API.TEAM_ASSIGNMENT.SUCCESFUL',
             {
@@ -949,7 +892,7 @@ export default {
           )
         );
       } catch (error) {
-        this.showAlert(
+        useAlert(
           this.$t('CONVERSATION.CARD_CONTEXT_MENU.API.TEAM_ASSIGNMENT.FAILED')
         );
       }
@@ -966,7 +909,7 @@ export default {
         });
         this.$store.dispatch('bulkActions/clearSelectedConversationIds');
         if (conversationId) {
-          this.showAlert(
+          useAlert(
             this.$t(
               'CONVERSATION.CARD_CONTEXT_MENU.API.LABEL_ASSIGNMENT.SUCCESFUL',
               {
@@ -976,10 +919,10 @@ export default {
             )
           );
         } else {
-          this.showAlert(this.$t('BULK_ACTION.LABELS.ASSIGN_SUCCESFUL'));
+          useAlert(this.$t('BULK_ACTION.LABELS.ASSIGN_SUCCESFUL'));
         }
       } catch (err) {
-        this.showAlert(this.$t('BULK_ACTION.LABELS.ASSIGN_FAILED'));
+        useAlert(this.$t('BULK_ACTION.LABELS.ASSIGN_FAILED'));
       }
     },
     async onAssignTeamsForBulk(team) {
@@ -992,9 +935,9 @@ export default {
           },
         });
         this.$store.dispatch('bulkActions/clearSelectedConversationIds');
-        this.showAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_SUCCESFUL'));
+        useAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_SUCCESFUL'));
       } catch (err) {
-        this.showAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_FAILED'));
+        useAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_FAILED'));
       }
     },
     async onUpdateConversations(status, snoozedUntil) {
@@ -1008,9 +951,9 @@ export default {
           snoozed_until: snoozedUntil,
         });
         this.$store.dispatch('bulkActions/clearSelectedConversationIds');
-        this.showAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_SUCCESFUL'));
+        useAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_SUCCESFUL'));
       } catch (err) {
-        this.showAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_FAILED'));
+        useAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_FAILED'));
       }
     },
     toggleConversationStatus(conversationId, status, snoozedUntil) {
@@ -1021,14 +964,14 @@ export default {
           snoozedUntil,
         })
         .then(() => {
-          this.showAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
+          useAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
           this.isLoading = false;
         });
     },
     allSelectedConversationsStatus(status) {
       if (!this.selectedConversations.length) return false;
       return this.selectedConversations.every(item => {
-        return this.$store.getters.getConversationById(item).status === status;
+        return this.$store.getters.getConversationById(item)?.status === status;
       });
     },
     onContextMenuToggle(state) {

app/javascript/dashboard/components/ChatListHeader.vue

@@ -0,0 +1,115 @@
+<script setup>
+import { computed } from 'vue';
+import ConversationBasicFilter from './widgets/conversation/ConversationBasicFilter.vue';
+
+const props = defineProps({
+  pageTitle: {
+    type: String,
+    required: true,
+  },
+  hasAppliedFilters: {
+    type: Boolean,
+    required: true,
+  },
+  hasActiveFolders: {
+    type: Boolean,
+    required: true,
+  },
+  activeStatus: {
+    type: String,
+    required: true,
+  },
+});
+
+const emits = defineEmits([
+  'add-folders',
+  'delete-folders',
+  'reset-filters',
+  'basic-filter-change',
+  'filters-modal',
+]);
+
+const onBasicFilterChange = (value, type) => {
+  emits('basic-filter-change', value, type);
+};
+
+const hasAppliedFiltersOrActiveFolders = computed(() => {
+  return props.hasAppliedFilters || props.hasActiveFolders;
+});
+</script>
+
+<template>
+  <div
+    class="flex items-center justify-between px-4 py-0"
+    :class="{
+      'pb-3 border-b border-slate-75 dark:border-slate-700':
+        hasAppliedFiltersOrActiveFolders,
+    }"
+  >
+    <div class="flex max-w-[85%] justify-center items-center">
+      <h1
+        class="text-xl font-medium break-words truncate text-black-900 dark:text-slate-100"
+        :title="pageTitle"
+      >
+        {{ pageTitle }}
+      </h1>
+      <span
+        v-if="!hasAppliedFiltersOrActiveFolders"
+        class="p-1 my-0.5 mx-1 rounded-md capitalize bg-slate-50 dark:bg-slate-800 text-xxs text-slate-600 dark:text-slate-300"
+      >
+        {{ $t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`) }}
+      </span>
+    </div>
+    <div class="flex items-center gap-1">
+      <div v-if="hasAppliedFilters && !hasActiveFolders">
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.ADD.SAVE_BUTTON')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="secondary"
+          icon="save"
+          @click="emits('add-folders')"
+        />
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CLEAR_BUTTON_LABEL')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="alert"
+          icon="dismiss-circle"
+          @click="emits('reset-filters')"
+        />
+      </div>
+      <div v-if="hasActiveFolders">
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.EDIT.EDIT_BUTTON')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="secondary"
+          icon="edit"
+          @click="emits('filters-modal')"
+        />
+        <woot-button
+          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.DELETE.DELETE_BUTTON')"
+          size="tiny"
+          variant="smooth"
+          color-scheme="alert"
+          icon="delete"
+          @click="emits('delete-folders')"
+        />
+      </div>
+      <woot-button
+        v-else
+        v-tooltip.right="$t('FILTER.TOOLTIP_LABEL')"
+        variant="smooth"
+        color-scheme="secondary"
+        icon="filter"
+        size="tiny"
+        @click="emits('filters-modal')"
+      />
+      <conversation-basic-filter
+        v-if="!hasAppliedFiltersOrActiveFolders"
+        @changeFilter="onBasicFilterChange"
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components/Code.vue

@@ -25,6 +25,7 @@
 <script>
 import 'highlight.js/styles/default.css';
 import { copyTextToClipboard } from 'shared/helpers/clipboard';
+import { useAlert } from 'dashboard/composables';
 
 export default {
   props: {
@@ -59,7 +60,7 @@ export default {
     async onCopy(e) {
       e.preventDefault();
       await copyTextToClipboard(this.script);
-      bus.$emit('newToastMessage', this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
+      useAlert(this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
     },
   },
 };

app/javascript/dashboard/components/CustomAttribute.vue

@@ -27,7 +27,7 @@
             />
           </span>
           <woot-button
-            v-if="showCopyAndDeleteButton"
+            v-if="showActions && value"
             v-tooltip.left="$t('CUSTOM_ATTRIBUTES.ACTIONS.DELETE')"
             variant="link"
             size="medium"
@@ -90,7 +90,7 @@
         </p>
         <div class="flex max-w-[2rem] gap-1 ml-1 rtl:mr-1 rtl:ml-0">
           <woot-button
-            v-if="showCopyAndDeleteButton"
+            v-if="showActions && value"
             v-tooltip="$t('CUSTOM_ATTRIBUTES.ACTIONS.COPY')"
             variant="link"
             size="small"
@@ -100,7 +100,7 @@
             @click="onCopy"
           />
           <woot-button
-            v-if="showEditButton"
+            v-if="showActions"
             v-tooltip.right="$t('CUSTOM_ATTRIBUTES.ACTIONS.EDIT')"
             variant="link"
             size="small"
@@ -174,12 +174,6 @@ export default {
     };
   },
   computed: {
-    showCopyAndDeleteButton() {
-      return this.value && this.showActions;
-    },
-    showEditButton() {
-      return !this.value && this.showActions;
-    },
     displayValue() {
       if (this.isAttributeTypeDate) {
         return this.value
@@ -276,10 +270,10 @@ export default {
   },
   mounted() {
     this.editedValue = this.formattedValue;
-    bus.$on(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
+    this.$emitter.on(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
   },
   destroyed() {
-    bus.$off(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
+    this.$emitter.off(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
   },
   methods: {
     onFocusAttribute(focusAttributeKey) {

app/javascript/dashboard/components/MaskedText.vue

@@ -18,6 +18,7 @@
 <script>
 import 'highlight.js/styles/default.css';
 import { copyTextToClipboard } from 'shared/helpers/clipboard';
+import { useAlert } from 'dashboard/composables';
 
 export default {
   props: {
@@ -35,7 +36,7 @@ export default {
     async onCopy(e) {
       e.preventDefault();
       await copyTextToClipboard(this.value);
-      bus.$emit('newToastMessage', this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
+      useAlert(this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
     },
     toggleMasked() {
       this.masked = !this.masked;

app/javascript/dashboard/components/Modal.vue

@@ -99,7 +99,9 @@ export default {
     onMouseUp() {
       if (this.mousedDownOnBackdrop) {
         this.mousedDownOnBackdrop = false;
-        this.onClose();
+        if (this.closeOnBackdropClick) {
+          this.onClose();
+        }
       }
     },
   },

app/javascript/dashboard/components/NetworkNotification.vue

@@ -1,26 +1,133 @@
+<script setup>
+import { ref, computed, onBeforeUnmount } from 'vue';
+import { useI18n } from 'dashboard/composables/useI18n';
+import { useRoute } from 'dashboard/composables/route';
+import { useEmitter } from 'dashboard/composables/emitter';
+import { BUS_EVENTS } from 'shared/constants/busEvents';
+import {
+  isAConversationRoute,
+  isAInboxViewRoute,
+  isNotificationRoute,
+} from 'dashboard/helper/routeHelpers';
+import { useEventListener } from '@vueuse/core';
+
+const { t } = useI18n();
+const route = useRoute();
+
+const RECONNECTED_BANNER_TIMEOUT = 2000;
+
+const showNotification = ref(!navigator.onLine);
+const isDisconnected = ref(false);
+const isReconnecting = ref(false);
+const isReconnected = ref(false);
+let reconnectTimeout = null;
+
+const bannerText = computed(() => {
+  if (isReconnecting.value) return t('NETWORK.NOTIFICATION.RECONNECTING');
+  if (isReconnected.value) return t('NETWORK.NOTIFICATION.RECONNECT_SUCCESS');
+  return t('NETWORK.NOTIFICATION.OFFLINE');
+});
+
+const iconName = computed(() => (isReconnected.value ? 'wifi' : 'wifi-off'));
+const canRefresh = computed(
+  () => !isReconnecting.value && !isReconnected.value
+);
+
+const refreshPage = () => {
+  window.location.reload();
+};
+
+const closeNotification = () => {
+  showNotification.value = false;
+  isReconnected.value = false;
+  clearTimeout(reconnectTimeout);
+};
+
+const isInAnyOfTheRoutes = routeName => {
+  return (
+    isAConversationRoute(routeName, true) ||
+    isAInboxViewRoute(routeName, true) ||
+    isNotificationRoute(routeName, true)
+  );
+};
+
+const updateWebsocketStatus = () => {
+  isDisconnected.value = true;
+  showNotification.value = true;
+};
+
+const handleReconnectionCompleted = () => {
+  isDisconnected.value = false;
+  isReconnecting.value = false;
+  isReconnected.value = true;
+  showNotification.value = true;
+  reconnectTimeout = setTimeout(closeNotification, RECONNECTED_BANNER_TIMEOUT);
+};
+
+const handleReconnecting = () => {
+  if (isInAnyOfTheRoutes(route.name)) {
+    isReconnecting.value = true;
+    isReconnected.value = false;
+    showNotification.value = true;
+  } else {
+    handleReconnectionCompleted();
+  }
+};
+
+const updateOnlineStatus = event => {
+  // Case: Websocket is not disconnected
+  // If the app goes offline, show the notification
+  // If the app goes online, close the notification
+
+  // Case: Websocket is disconnected
+  // If the app goes offline, show the notification
+  // If the app goes online but the websocket is disconnected, don't close the notification
+  // If the app goes online and the websocket is not disconnected, close the notification
+
+  if (event.type === 'offline') {
+    showNotification.value = true;
+  } else if (event.type === 'online' && !isDisconnected.value) {
+    handleReconnectionCompleted();
+  }
+};
+
+useEventListener('online', updateOnlineStatus);
+useEventListener('offline', updateOnlineStatus);
+useEmitter(BUS_EVENTS.WEBSOCKET_DISCONNECT, updateWebsocketStatus);
+useEmitter(
+  BUS_EVENTS.WEBSOCKET_RECONNECT_COMPLETED,
+  handleReconnectionCompleted
+);
+useEmitter(BUS_EVENTS.WEBSOCKET_RECONNECT, handleReconnecting);
+
+onBeforeUnmount(() => {
+  clearTimeout(reconnectTimeout);
+});
+</script>
+
 <template>
   <transition name="network-notification-fade" tag="div">
-    <div v-show="showNotification" class="fixed top-4 left-2 z-50 group">
+    <div v-show="showNotification" class="fixed z-50 top-4 left-2 group">
       <div
-        class="flex items-center justify-between py-1 px-2 w-full rounded-lg shadow-lg bg-yellow-200 dark:bg-yellow-700 relative"
+        class="relative flex items-center justify-between w-full px-2 py-1 bg-yellow-200 rounded-lg shadow-lg dark:bg-yellow-700"
       >
         <fluent-icon
-          icon="wifi-off"
+          :icon="iconName"
           class="text-yellow-700/50 dark:text-yellow-50"
           size="18"
         />
         <span
-          class="text-xs tracking-wide font-medium px-2 text-yellow-700/70 dark:text-yellow-50"
+          class="px-2 text-xs font-medium tracking-wide text-yellow-700/70 dark:text-yellow-50"
         >
-          {{ $t('NETWORK.NOTIFICATION.OFFLINE') }}
+          {{ bannerText }}
         </span>
         <woot-button
+          v-if="canRefresh"
           :title="$t('NETWORK.BUTTON.REFRESH')"
           variant="clear"
           size="small"
           color-scheme="warning"
           icon="arrow-clockwise"
-          class="visible transition-all duration-500 ease-in-out ml-1"
           @click="refreshPage"
         />
         <woot-button
@@ -34,55 +141,3 @@
     </div>
   </transition>
 </template>
-
-<script>
-import globalConfigMixin from 'shared/mixins/globalConfigMixin';
-import { mapGetters } from 'vuex';
-import { BUS_EVENTS } from 'shared/constants/busEvents';
-
-export default {
-  mixins: [globalConfigMixin],
-
-  data() {
-    return {
-      showNotification: !navigator.onLine,
-    };
-  },
-
-  computed: {
-    ...mapGetters({ globalConfig: 'globalConfig/get' }),
-  },
-
-  mounted() {
-    window.addEventListener('offline', this.updateOnlineStatus);
-    window.bus.$on(BUS_EVENTS.WEBSOCKET_DISCONNECT, () => {
-      // TODO: Remove this after completing the conversation list refetching
-      // TODO: DIRTY FIX : CLEAN UP THIS WITH PROPER FIX, DELAYING THE RECONNECT FOR NOW
-      // THE CABLE IS FIRING IS VERY COMMON AND THUS INTERFERING USER EXPERIENCE
-      setTimeout(() => {
-        this.updateOnlineStatus({ type: 'offline' });
-      }, 4000);
-    });
-  },
-
-  beforeDestroy() {
-    window.removeEventListener('offline', this.updateOnlineStatus);
-  },
-
-  methods: {
-    refreshPage() {
-      window.location.reload();
-    },
-
-    closeNotification() {
-      this.showNotification = false;
-    },
-
-    updateOnlineStatus(event) {
-      if (event.type === 'offline') {
-        this.showNotification = true;
-      }
-    },
-  },
-};
-</script>

app/javascript/dashboard/components/SidemenuIcon.vue

@@ -21,7 +21,7 @@ export default {
   },
   methods: {
     onMenuItemClick() {
-      bus.$emit(BUS_EVENTS.TOGGLE_SIDEMENU);
+      this.$emitter.emit(BUS_EVENTS.TOGGLE_SIDEMENU);
     },
   },
 };

app/javascript/dashboard/components/SnackbarContainer.vue

@@ -34,13 +34,13 @@ export default {
   },
 
   mounted() {
-    bus.$on('newToastMessage', this.onNewToastMessage);
+    this.$emitter.on('newToastMessage', this.onNewToastMessage);
   },
   beforeDestroy() {
-    bus.$off('newToastMessage', this.onNewToastMessage);
+    this.$emitter.off('newToastMessage', this.onNewToastMessage);
   },
   methods: {
-    onNewToastMessage(message, action) {
+    onNewToastMessage({ message, action }) {
       this.snackMessages.push({
         key: new Date().getTime(),
         message,

app/javascript/dashboard/components/app/PaymentPendingBanner.vue

@@ -10,9 +10,9 @@
 </template>
 
 <script>
-import Banner from 'dashboard/components/ui/Banner.vue';
 import { mapGetters } from 'vuex';
-import adminMixin from 'dashboard/mixins/isAdmin';
+import { useAdmin } from 'dashboard/composables/useAdmin';
+import Banner from 'dashboard/components/ui/Banner.vue';
 import accountMixin from 'dashboard/mixins/account';
 
 const EMPTY_SUBSCRIPTION_INFO = {
@@ -22,7 +22,13 @@ const EMPTY_SUBSCRIPTION_INFO = {
 
 export default {
   components: { Banner },
-  mixins: [adminMixin, accountMixin],
+  mixins: [accountMixin],
+  setup() {
+    const { isAdmin } = useAdmin();
+    return {
+      isAdmin,
+    };
+  },
   computed: {
     ...mapGetters({
       isOnChatwootCloud: 'globalConfig/isOnChatwootCloud',

app/javascript/dashboard/components/app/PendingEmailVerificationBanner.vue

@@ -14,11 +14,11 @@
 import Banner from 'dashboard/components/ui/Banner.vue';
 import { mapGetters } from 'vuex';
 import accountMixin from 'dashboard/mixins/account';
-import alertMixin from 'shared/mixins/alertMixin';
+import { useAlert } from 'dashboard/composables';
 
 export default {
   components: { Banner },
-  mixins: [accountMixin, alertMixin],
+  mixins: [accountMixin],
   computed: {
     ...mapGetters({
       currentUser: 'getCurrentUser',
@@ -36,7 +36,7 @@ export default {
   methods: {
     resendVerificationEmail() {
       this.$store.dispatch('resendConfirmation');
-      this.showAlert(this.$t('APP_GLOBAL.EMAIL_VERIFICATION_SENT'));
+      useAlert(this.$t('APP_GLOBAL.EMAIL_VERIFICATION_SENT'));
     },
   },
 };

app/javascript/dashboard/components/app/UpdateBanner.vue

@@ -14,15 +14,20 @@ import Banner from 'dashboard/components/ui/Banner.vue';
 import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
 import { LocalStorage } from 'shared/helpers/localStorage';
 import { mapGetters } from 'vuex';
-import adminMixin from 'dashboard/mixins/isAdmin';
+import { useAdmin } from 'dashboard/composables/useAdmin';
 import { hasAnUpdateAvailable } from './versionCheckHelper';
 
 export default {
   components: { Banner },
-  mixins: [adminMixin],
   props: {
     latestChatwootVersion: { type: String, default: '' },
   },
+  setup() {
+    const { isAdmin } = useAdmin();
+    return {
+      isAdmin,
+    };
+  },
   data() {
     return { userDismissedBanner: false };
   },

app/javascript/dashboard/components/app/UpgradeBanner.vue

@@ -12,13 +12,12 @@
 <script>
 import Banner from 'dashboard/components/ui/Banner.vue';
 import { mapGetters } from 'vuex';
-import adminMixin from 'dashboard/mixins/isAdmin';
 import accountMixin from 'dashboard/mixins/account';
 import { differenceInDays } from 'date-fns';
 
 export default {
   components: { Banner },
-  mixins: [adminMixin, accountMixin],
+  mixins: [accountMixin],
   data() {
     return { conversationMeta: {} };
   },

app/javascript/dashboard/components/buttons/ResolveAction.vue

@@ -1,5 +1,5 @@
 <template>
-  <div class="resolve-actions relative flex items-center justify-end">
+  <div class="relative flex items-center justify-end resolve-actions">
     <div class="button-group">
       <woot-button
         v-if="isOpen"
@@ -73,25 +73,13 @@
         </woot-dropdown-item>
       </woot-dropdown-menu>
     </div>
-    <woot-modal
-      :show.sync="showCustomSnoozeModal"
-      :on-close="hideCustomSnoozeModal"
-    >
-      <custom-snooze-modal
-        @close="hideCustomSnoozeModal"
-        @choose-time="chooseSnoozeTime"
-      />
-    </woot-modal>
   </div>
 </template>
 
 <script>
-import { getUnixTime } from 'date-fns';
 import { mapGetters } from 'vuex';
-import alertMixin from 'shared/mixins/alertMixin';
-import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
+import { useAlert } from 'dashboard/composables';
 import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
-import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
 import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
 import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
 
@@ -99,23 +87,20 @@ import wootConstants from 'dashboard/constants/globals';
 import {
   CMD_REOPEN_CONVERSATION,
   CMD_RESOLVE_CONVERSATION,
-  CMD_SNOOZE_CONVERSATION,
 } from '../../routes/dashboard/commands/commandBarBusEvents';
 
 export default {
   components: {
     WootDropdownItem,
     WootDropdownMenu,
-    CustomSnoozeModal,
   },
-  mixins: [alertMixin, keyboardEventListenerMixins],
+  mixins: [keyboardEventListenerMixins],
   props: { conversationId: { type: [String, Number], required: true } },
   data() {
     return {
       isLoading: false,
       showActionsDropdown: false,
       STATUS_TYPE: wootConstants.STATUS_TYPE,
-      showCustomSnoozeModal: false,
     };
   },
   computed: {
@@ -143,14 +128,12 @@ export default {
     },
   },
   mounted() {
-    bus.$on(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
-    bus.$on(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
-    bus.$on(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
+    this.$emitter.on(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
+    this.$emitter.on(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
   },
   destroyed() {
-    bus.$off(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
-    bus.$off(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
-    bus.$off(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
+    this.$emitter.off(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
+    this.$emitter.off(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
   },
   methods: {
     getKeyboardEvents() {
@@ -201,28 +184,6 @@ export default {
         // error
       }
     },
-    onCmdSnoozeConversation(snoozeType) {
-      if (snoozeType === wootConstants.SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME) {
-        this.showCustomSnoozeModal = true;
-      } else {
-        this.toggleStatus(
-          this.STATUS_TYPE.SNOOZED,
-          findSnoozeTime(snoozeType) || null
-        );
-      }
-    },
-    chooseSnoozeTime(customSnoozeTime) {
-      this.showCustomSnoozeModal = false;
-      if (customSnoozeTime) {
-        this.toggleStatus(
-          this.STATUS_TYPE.SNOOZED,
-          getUnixTime(customSnoozeTime)
-        );
-      }
-    },
-    hideCustomSnoozeModal() {
-      this.showCustomSnoozeModal = false;
-    },
     onCmdOpenConversation() {
       this.toggleStatus(this.STATUS_TYPE.OPEN);
     },
@@ -248,7 +209,7 @@ export default {
           snoozedUntil,
         })
         .then(() => {
-          this.showAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
+          useAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
           this.isLoading = false;
         });
     },

app/javascript/dashboard/components/layout/AvailabilityStatus.vue

@@ -18,7 +18,7 @@
       </woot-button>
     </woot-dropdown-item>
     <woot-dropdown-divider />
-    <woot-dropdown-item class="m-0 flex items-center justify-between p-2">
+    <woot-dropdown-item class="flex items-center justify-between p-2 m-0">
       <div class="flex items-center">
         <fluent-icon
           v-tooltip.right-start="$t('SIDEBAR.SET_AUTO_OFFLINE.INFO_TEXT')"
@@ -28,7 +28,7 @@
         />
 
         <span
-          class="my-0 mx-1 text-xs font-medium text-slate-600 dark:text-slate-100"
+          class="mx-1 my-0 text-xs font-medium text-slate-600 dark:text-slate-100"
         >
           {{ $t('SIDEBAR.SET_AUTO_OFFLINE.TEXT') }}
         </span>
@@ -36,7 +36,7 @@
 
       <woot-switch
         size="small"
-        class="mt-px mx-1 mb-0"
+        class="mx-1 mt-px mb-0"
         :value="currentUserAutoOffline"
         @input="updateAutoOffline"
       />
@@ -47,7 +47,7 @@
 
 <script>
 import { mapGetters } from 'vuex';
-import alertMixin from 'shared/mixins/alertMixin';
+import { useAlert } from 'dashboard/composables';
 import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
 import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
 import WootDropdownHeader from 'shared/components/ui/dropdown/DropdownHeader.vue';
@@ -65,9 +65,6 @@ export default {
     WootDropdownItem,
     AvailabilityStatusBadge,
   },
-
-  mixins: [alertMixin],
-
   data() {
     return {
       isStatusMenuOpened: false,
@@ -129,7 +126,7 @@ export default {
           account_id: this.currentAccountId,
         });
       } catch (error) {
-        this.showAlert(
+        useAlert(
           this.$t('PROFILE_SETTINGS.FORM.AVAILABILITY.SET_AVAILABILITY_ERROR')
         );
       } finally {

app/javascript/dashboard/components/layout/Sidebar.vue

@@ -20,7 +20,7 @@
       :teams="teams"
       :custom-views="customViews"
       :menu-config="activeSecondaryMenu"
-      :current-role="currentRole"
+      :current-user="currentUser"
       :is-on-chatwoot-cloud="isOnChatwootCloud"
       @add-label="showAddLabelPopup"
       @toggle-accounts="toggleAccountModal"
@@ -30,21 +30,20 @@
 
 <script>
 import { mapGetters } from 'vuex';
-import adminMixin from '../../mixins/isAdmin';
 import { getSidebarItems } from './config/default-sidebar';
-import alertMixin from 'shared/mixins/alertMixin';
 
 import PrimarySidebar from './sidebarComponents/Primary.vue';
 import SecondarySidebar from './sidebarComponents/Secondary.vue';
 import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
-import router from '../../routes';
+import router, { routesWithPermissions } from '../../routes';
+import { hasPermissions } from '../../helper/permissionsHelper';
 
 export default {
   components: {
     PrimarySidebar,
     SecondarySidebar,
   },
-  mixins: [adminMixin, alertMixin, keyboardEventListenerMixins],
+  mixins: [keyboardEventListenerMixins],
   props: {
     showSecondarySidebar: {
       type: Boolean,
@@ -98,9 +97,13 @@ export default {
       return getSidebarItems(this.accountId);
     },
     primaryMenuItems() {
+      const userPermissions = this.currentUser.permissions;
       const menuItems = this.sideMenuConfig.primaryMenu;
       return menuItems.filter(menuItem => {
-        const isAvailableForTheUser = menuItem.roles.includes(this.currentRole);
+        const isAvailableForTheUser = hasPermissions(
+          routesWithPermissions[menuItem.toStateName],
+          userPermissions
+        );
 
         if (!isAvailableForTheUser) {
           return false;

app/javascript/dashboard/components/layout/config/sidebarItems/primaryMenu.js

@@ -9,7 +9,6 @@ const primaryMenuItems = accountId => [
     featureFlag: FEATURE_FLAGS.INBOX_VIEW,
     toState: frontendURL(`accounts/${accountId}/inbox-view`),
     toStateName: 'inbox_view',
-    roles: ['administrator', 'agent'],
   },
   {
     icon: 'chat',
@@ -17,7 +16,6 @@ const primaryMenuItems = accountId => [
     label: 'CONVERSATIONS',
     toState: frontendURL(`accounts/${accountId}/dashboard`),
     toStateName: 'home',
-    roles: ['administrator', 'agent'],
   },
   {
     icon: 'book-contacts',
@@ -26,7 +24,6 @@ const primaryMenuItems = accountId => [
     featureFlag: FEATURE_FLAGS.CRM,
     toState: frontendURL(`accounts/${accountId}/contacts`),
     toStateName: 'contacts_dashboard',
-    roles: ['administrator', 'agent'],
   },
   {
     icon: 'arrow-trending-lines',
@@ -34,8 +31,7 @@ const primaryMenuItems = accountId => [
     label: 'REPORTS',
     featureFlag: FEATURE_FLAGS.REPORTS,
     toState: frontendURL(`accounts/${accountId}/reports`),
-    toStateName: 'settings_account_reports',
-    roles: ['administrator'],
+    toStateName: 'account_overview_reports',
   },
   {
     icon: 'megaphone',
@@ -44,7 +40,6 @@ const primaryMenuItems = accountId => [
     featureFlag: FEATURE_FLAGS.CAMPAIGNS,
     toState: frontendURL(`accounts/${accountId}/campaigns`),
     toStateName: 'ongoing_campaigns',
-    roles: ['administrator'],
   },
   {
     icon: 'library',
@@ -54,7 +49,6 @@ const primaryMenuItems = accountId => [
     alwaysVisibleOnChatwootInstances: true,
     toState: frontendURL(`accounts/${accountId}/portals`),
     toStateName: 'default_portal_articles',
-    roles: ['administrator'],
   },
   {
     icon: 'settings',
@@ -62,7 +56,6 @@ const primaryMenuItems = accountId => [
     label: 'SETTINGS',
     toState: frontendURL(`accounts/${accountId}/settings`),
     toStateName: 'settings_home',
-    roles: ['administrator', 'agent'],
   },
 ];
 

app/javascript/dashboard/components/layout/config/sidebarItems/settings.js

@@ -24,7 +24,6 @@ const settings = accountId => ({
     'settings_inbox_list',
     'settings_inbox_new',
     'settings_inbox_show',
-    'settings_inbox',
     'settings_inboxes_add_agents',
     'settings_inboxes_page_channel',
     'settings_integrations_dashboard_apps',
@@ -46,6 +45,9 @@ const settings = accountId => ({
       icon: 'briefcase',
       label: 'ACCOUNT_SETTINGS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/general`),
       toStateName: 'general_settings_index',
     },
@@ -53,6 +55,9 @@ const settings = accountId => ({
       icon: 'people',
       label: 'AGENTS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/agents/list`),
       toStateName: 'agent_list',
       featureFlag: FEATURE_FLAGS.AGENT_MANAGEMENT,
@@ -61,6 +66,9 @@ const settings = accountId => ({
       icon: 'people-team',
       label: 'TEAMS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/teams/list`),
       toStateName: 'settings_teams_list',
       featureFlag: FEATURE_FLAGS.TEAM_MANAGEMENT,
@@ -69,6 +77,9 @@ const settings = accountId => ({
       icon: 'mail-inbox-all',
       label: 'INBOXES',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/inboxes/list`),
       toStateName: 'settings_inbox_list',
       featureFlag: FEATURE_FLAGS.INBOX_MANAGEMENT,
@@ -77,6 +88,9 @@ const settings = accountId => ({
       icon: 'tag',
       label: 'LABELS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/labels/list`),
       toStateName: 'labels_list',
       featureFlag: FEATURE_FLAGS.LABELS,
@@ -85,6 +99,9 @@ const settings = accountId => ({
       icon: 'code',
       label: 'CUSTOM_ATTRIBUTES',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(
         `accounts/${accountId}/settings/custom-attributes/list`
       ),
@@ -95,6 +112,9 @@ const settings = accountId => ({
       icon: 'automation',
       label: 'AUTOMATION',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/automation/list`),
       toStateName: 'automation_list',
       featureFlag: FEATURE_FLAGS.AUTOMATIONS,
@@ -103,6 +123,9 @@ const settings = accountId => ({
       icon: 'bot',
       label: 'AGENT_BOTS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       globalConfigFlag: 'csmlEditorHost',
       toState: frontendURL(`accounts/${accountId}/settings/agent-bots`),
       toStateName: 'agent_bots',
@@ -112,6 +135,9 @@ const settings = accountId => ({
       icon: 'flash-settings',
       label: 'MACROS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/macros`),
       toStateName: 'macros_wrapper',
       featureFlag: FEATURE_FLAGS.MACROS,
@@ -120,6 +146,9 @@ const settings = accountId => ({
       icon: 'chat-multiple',
       label: 'CANNED_RESPONSES',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       toState: frontendURL(
         `accounts/${accountId}/settings/canned-response/list`
       ),
@@ -130,6 +159,9 @@ const settings = accountId => ({
       icon: 'flash-on',
       label: 'INTEGRATIONS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/integrations`),
       toStateName: 'settings_integrations',
       featureFlag: FEATURE_FLAGS.INTEGRATIONS,
@@ -138,6 +170,9 @@ const settings = accountId => ({
       icon: 'star-emphasis',
       label: 'APPLICATIONS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/applications`),
       toStateName: 'settings_applications',
       featureFlag: FEATURE_FLAGS.INTEGRATIONS,
@@ -146,6 +181,9 @@ const settings = accountId => ({
       icon: 'key',
       label: 'AUDIT_LOGS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/audit-log/list`),
       toStateName: 'auditlogs_list',
       isEnterpriseOnly: true,
@@ -156,6 +194,9 @@ const settings = accountId => ({
       icon: 'document-list-clock',
       label: 'SLA',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/sla/list`),
       toStateName: 'sla_list',
       isEnterpriseOnly: true,
@@ -166,6 +207,9 @@ const settings = accountId => ({
       icon: 'credit-card-person',
       label: 'BILLING',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/billing`),
       toStateName: 'billing_settings_index',
       showOnlyOnCloud: true,

app/javascript/dashboard/components/layout/sidebarComponents/AccountSelector.vue

@@ -7,7 +7,7 @@
       :header-title="$t('SIDEBAR_ITEMS.CHANGE_ACCOUNTS')"
       :header-content="$t('SIDEBAR_ITEMS.SELECTOR_SUBTITLE')"
     />
-    <div class="px-8 pt-4 pb-8">
+    <div class="px-8 py-4">
       <div
         v-for="account in currentUser.accounts"
         :id="`account-${account.id}`"
@@ -45,10 +45,10 @@
 
     <div
       v-if="globalConfig.createNewAccountFromDashboard"
-      class="flex justify-end items-center p-8 gap-2"
+      class="flex justify-end items-center px-8 pb-8 pt-4 gap-2"
     >
       <button
-        class="button success large expanded nice"
+        class="button success large expanded nice w-full"
         @click="$emit('show-create-account-modal')"
       >
         {{ $t('CREATE_ACCOUNT.NEW_ACCOUNT') }}

app/javascript/dashboard/components/layout/sidebarComponents/AddAccountModal.vue

@@ -51,10 +51,9 @@
 <script>
 import { required, minLength } from 'vuelidate/lib/validators';
 import { mapGetters } from 'vuex';
-import alertMixin from 'shared/mixins/alertMixin';
+import { useAlert } from 'dashboard/composables';
 
 export default {
-  mixins: [alertMixin],
   props: {
     show: {
       type: Boolean,
@@ -88,13 +87,13 @@ export default {
           account_name: this.accountName,
         });
         this.$emit('close-account-create-modal');
-        this.showAlert(this.$t('CREATE_ACCOUNT.API.SUCCESS_MESSAGE'));
+        useAlert(this.$t('CREATE_ACCOUNT.API.SUCCESS_MESSAGE'));
         window.location = `/app/accounts/${account_id}/dashboard`;
       } catch (error) {
         if (error.response.status === 422) {
-          this.showAlert(this.$t('CREATE_ACCOUNT.API.EXIST_MESSAGE'));
+          useAlert(this.$t('CREATE_ACCOUNT.API.EXIST_MESSAGE'));
         } else {
-          this.showAlert(this.$t('CREATE_ACCOUNT.API.ERROR_MESSAGE'));
+          useAlert(this.$t('CREATE_ACCOUNT.API.ERROR_MESSAGE'));
         }
       }
     },

app/javascript/dashboard/components/layout/sidebarComponents/Secondary.vue

@@ -29,6 +29,8 @@ import SecondaryNavItem from './SecondaryNavItem.vue';
 import AccountContext from './AccountContext.vue';
 import { mapGetters } from 'vuex';
 import { FEATURE_FLAGS } from '../../../featureFlags';
+import { hasPermissions } from '../../../helper/permissionsHelper';
+import { routesWithPermissions } from '../../../routes';
 
 export default {
   components: {
@@ -60,9 +62,9 @@ export default {
       type: Object,
       default: () => {},
     },
-    currentRole: {
-      type: String,
-      default: '',
+    currentUser: {
+      type: Object,
+      default: () => {},
     },
     isOnChatwootCloud: {
       type: Boolean,
@@ -80,16 +82,16 @@ export default {
       return this.customViews.filter(view => view.filter_type === 'contact');
     },
     accessibleMenuItems() {
-      if (!this.currentRole) {
-        return [];
-      }
-      const menuItemsFilteredByRole = this.menuConfig.menuItems.filter(
-        menuItem =>
-          window.roleWiseRoutes[this.currentRole].indexOf(
-            menuItem.toStateName
-          ) > -1
+      const menuItemsFilteredByPermissions = this.menuConfig.menuItems.filter(
+        menuItem => {
+          const { permissions: userPermissions = [] } = this.currentUser;
+          return hasPermissions(
+            routesWithPermissions[menuItem.toStateName],
+            userPermissions
+          );
+        }
       );
-      return menuItemsFilteredByRole.filter(item => {
+      return menuItemsFilteredByPermissions.filter(item => {
         if (item.showOnlyOnCloud) {
           return this.isOnChatwootCloud;
         }

app/javascript/dashboard/components/layout/sidebarComponents/SecondaryChildNavItem.vue

@@ -65,11 +65,11 @@
         </div>
         <span
           v-if="warningIcon"
-          class="inline-flex rounded-sm mr-1 bg-slate-100"
+          class="inline-flex mr-1 bg-red-50 dark:bg-red-900 p-0.5 rounded-sm"
         >
           <fluent-icon
-            v-tooltip.top-end="$t('SIDEBAR.FACEBOOK_REAUTHORIZE')"
-            class="text-xxs"
+            v-tooltip.top-end="$t('SIDEBAR.REAUTHORIZE')"
+            class="text-xxs text-red-500 dark:text-red-300"
             :icon="warningIcon"
             size="12"
           />

app/javascript/dashboard/components/layout/sidebarComponents/SecondaryNavItem.vue

@@ -65,35 +65,36 @@
         :show-child-count="showChildCount(child.count)"
         :child-item-count="child.count"
       />
-      <router-link
-        v-if="showItem(menuItem)"
-        v-slot="{ href, navigate }"
-        :to="menuItem.toState"
-        custom
-      >
-        <li class="pl-1">
-          <a :href="href">
-            <woot-button
-              size="tiny"
-              variant="clear"
-              color-scheme="secondary"
-              icon="add"
-              :data-testid="menuItem.dataTestid"
-              @click="e => newLinkClick(e, navigate)"
-            >
-              {{ $t(`SIDEBAR.${menuItem.newLinkTag}`) }}
-            </woot-button>
-          </a>
-        </li>
-      </router-link>
+      <Policy :permissions="['administrator']">
+        <router-link
+          v-if="menuItem.newLink"
+          v-slot="{ href, navigate }"
+          :to="menuItem.toState"
+          custom
+        >
+          <li class="pl-1">
+            <a :href="href">
+              <woot-button
+                size="tiny"
+                variant="clear"
+                color-scheme="secondary"
+                icon="add"
+                :data-testid="menuItem.dataTestid"
+                @click="e => newLinkClick(e, navigate)"
+              >
+                {{ $t(`SIDEBAR.${menuItem.newLinkTag}`) }}
+              </woot-button>
+            </a>
+          </li>
+        </router-link>
+      </Policy>
     </ul>
   </li>
 </template>
 
 <script>
 import { mapGetters } from 'vuex';
-
-import adminMixin from '../../../mixins/isAdmin';
+import { useAdmin } from 'dashboard/composables/useAdmin';
 import configMixin from 'shared/mixins/configMixin';
 import {
   getInboxClassByType,
@@ -105,16 +106,23 @@ import {
   isOnMentionsView,
   isOnUnattendedView,
 } from '../../../store/modules/conversations/helpers/actionHelpers';
+import Policy from '../../policy.vue';
 
 export default {
-  components: { SecondaryChildNavItem },
-  mixins: [adminMixin, configMixin],
+  components: { SecondaryChildNavItem, Policy },
+  mixins: [configMixin],
   props: {
     menuItem: {
       type: Object,
       default: () => ({}),
     },
   },
+  setup() {
+    const { isAdmin } = useAdmin();
+    return {
+      isAdmin,
+    };
+  },
   computed: {
     ...mapGetters({
       activeInbox: 'getSelectedInbox',

app/javascript/dashboard/components/layout/sidebarComponents/specs/AccountSelector.spec.js

@@ -1,12 +1,12 @@
-import AccountSelector from '../AccountSelector';
+import AccountSelector from '../AccountSelector.vue';
 import { createLocalVue, mount } from '@vue/test-utils';
 import Vuex from 'vuex';
 import VueI18n from 'vue-i18n';
 
 import i18n from 'dashboard/i18n';
-import WootModal from 'dashboard/components/Modal';
-import WootModalHeader from 'dashboard/components/ModalHeader';
-import FluentIcon from 'shared/components/FluentIcon/DashboardIcon';
+import WootModal from 'dashboard/components/Modal.vue';
+import WootModalHeader from 'dashboard/components/ModalHeader.vue';
+import FluentIcon from 'shared/components/FluentIcon/DashboardIcon.vue';
 
 const localVue = createLocalVue();
 localVue.component('woot-modal', WootModal);

app/javascript/dashboard/components/layout/sidebarComponents/specs/AgentDetails.spec.js

@@ -1,12 +1,12 @@
-import AgentDetails from '../AgentDetails';
+import AgentDetails from '../AgentDetails.vue';
 import { createLocalVue, shallowMount } from '@vue/test-utils';
 import Vuex from 'vuex';
 import VueI18n from 'vue-i18n';
 import VTooltip from 'v-tooltip';
 
 import i18n from 'dashboard/i18n';
-import Thumbnail from 'dashboard/components/widgets/Thumbnail';
-import WootButton from 'dashboard/components/ui/WootButton';
+import Thumbnail from 'dashboard/components/widgets/Thumbnail.vue';
+import WootButton from 'dashboard/components/ui/WootButton.vue';
 const localVue = createLocalVue();
 localVue.use(Vuex);
 localVue.use(VueI18n);

app/javascript/dashboard/components/layout/sidebarComponents/specs/NotificationBell.spec.js

@@ -1,13 +1,15 @@
-import NotificationBell from '../NotificationBell';
+import NotificationBell from '../NotificationBell.vue';
 import { createLocalVue, shallowMount } from '@vue/test-utils';
 import Vuex from 'vuex';
 import VueI18n from 'vue-i18n';
+import FluentIcon from 'shared/components/FluentIcon/DashboardIcon.vue';
 
 import i18n from 'dashboard/i18n';
 
 const localVue = createLocalVue();
 localVue.use(Vuex);
 localVue.use(VueI18n);
+localVue.component('fluent-icon', FluentIcon);
 
 const i18nConfig = new VueI18n({
   locale: 'en',
@@ -27,7 +29,7 @@ describe('notificationBell', () => {
 
   beforeEach(() => {
     actions = {
-      showNotification: jest.fn(),
+      showNotification: vi.fn(),
     };
     modules = {
       auth: {

app/javascript/dashboard/components/layout/specs/AvailabilityStatus.spec.js

@@ -2,15 +2,21 @@ import AvailabilityStatus from '../AvailabilityStatus.vue';
 import { createLocalVue, mount } from '@vue/test-utils';
 import Vuex from 'vuex';
 import VueI18n from 'vue-i18n';
+import VTooltip from 'v-tooltip';
+
+import WootButton from 'dashboard/components/ui/WootButton.vue';
+import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
+import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
+import WootDropdownHeader from 'shared/components/ui/dropdown/DropdownHeader.vue';
+import WootDropdownDivider from 'shared/components/ui/dropdown/DropdownDivider.vue';
+import FluentIcon from 'shared/components/FluentIcon/DashboardIcon.vue';
 
-import WootButton from 'dashboard/components/ui/WootButton';
-import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem';
-import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu';
-import WootDropdownHeader from 'shared/components/ui/dropdown/DropdownHeader';
-import WootDropdownDivider from 'shared/components/ui/dropdown/DropdownDivider';
 import i18n from 'dashboard/i18n';
 
 const localVue = createLocalVue();
+localVue.use(VTooltip, {
+  defaultHtml: false,
+});
 localVue.use(Vuex);
 localVue.use(VueI18n);
 localVue.component('woot-button', WootButton);
@@ -18,12 +24,14 @@ localVue.component('woot-dropdown-header', WootDropdownHeader);
 localVue.component('woot-dropdown-menu', WootDropdownMenu);
 localVue.component('woot-dropdown-divider', WootDropdownDivider);
 localVue.component('woot-dropdown-item', WootDropdownItem);
+localVue.component('fluent-icon', FluentIcon);
 
 const i18nConfig = new VueI18n({ locale: 'en', messages: i18n });
 
 describe('AvailabilityStatus', () => {
   const currentAvailability = 'online';
   const currentAccountId = '1';
+  const currentUserAutoOffline = false;
   let store = null;
   let actions = null;
   let modules = null;
@@ -31,7 +39,7 @@ describe('AvailabilityStatus', () => {
 
   beforeEach(() => {
     actions = {
-      updateAvailability: jest.fn(() => {
+      updateAvailability: vi.fn(() => {
         return Promise.resolve();
       }),
     };
@@ -41,6 +49,7 @@ describe('AvailabilityStatus', () => {
         getters: {
           getCurrentUserAvailability: () => currentAvailability,
           getCurrentAccountId: () => currentAccountId,
+          getCurrentUserAutoOffline: () => currentUserAutoOffline,
         },
       },
     };

app/javascript/dashboard/components/policy.vue

@@ -0,0 +1,23 @@
+<script setup>
+import { useStoreGetters } from 'dashboard/composables/store';
+import { computed } from 'vue';
+import { hasPermissions } from '../helper/permissionsHelper';
+const props = defineProps({
+  permissions: {
+    type: Array,
+    required: true,
+  },
+});
+
+const getters = useStoreGetters();
+const user = getters.getCurrentUser.value;
+const hasPermission = computed(() =>
+  hasPermissions(props.permissions, user.permissions)
+);
+</script>
+
+<template>
+  <div v-if="hasPermission">
+    <slot />
+  </div>
+</template>

app/javascript/dashboard/components/specs/SidemenuIcon.spec.js

@@ -1,5 +1,5 @@
 import { shallowMount } from '@vue/test-utils';
-import SidemenuIcon from '../SidemenuIcon';
+import SidemenuIcon from '../SidemenuIcon.vue';
 
 describe('SidemenuIcon', () => {
   test('matches snapshot', () => {

app/javascript/dashboard/components/specs/__snapshots__/SidemenuIcon.spec.js.snap

@@ -1,6 +1,6 @@
-// Jest Snapshot v1, https://goo.gl/fbAQLP
+// Vitest Snapshot v1, https://vitest.dev/guide/snapshot.html
 
-exports[`SidemenuIcon matches snapshot 1`] = `
+exports[`SidemenuIcon > matches snapshot 1`] = `
 <button
   class="-ml-3 text-black-900 dark:text-slate-300"
   color-scheme="secondary"

app/javascript/dashboard/components/ui/DatePicker/DatePicker.vue

@@ -22,7 +22,7 @@ import {
   setYear,
   isAfter,
 } from 'date-fns';
-
+import { useAlert } from 'dashboard/composables';
 import DatePickerButton from './components/DatePickerButton.vue';
 import CalendarDateInput from './components/CalendarDateInput.vue';
 import CalendarDateRange from './components/CalendarDateRange.vue';
@@ -185,7 +185,7 @@ const updateManualInput = (newDate, calendarType) => {
 };
 
 const handleManualInputError = message => {
-  bus.$emit('newToastMessage', message);
+  useAlert(message);
 };
 
 const resetDatePicker = () => {
@@ -201,7 +201,7 @@ const resetDatePicker = () => {
 
 const emitDateRange = () => {
   if (!isValid(selectedStartDate.value) || !isValid(selectedEndDate.value)) {
-    bus.$emit('newToastMessage', 'Please select a valid time range');
+    useAlert('Please select a valid time range');
   } else {
     showDatePicker.value = false;
     emit('dateRangeChanged', [selectedStartDate.value, selectedEndDate.value]);

app/javascript/dashboard/components/ui/DatePicker/helpers/specs/DatePickerHelper.spec.js

@@ -18,11 +18,11 @@ describe('Date formatting functions', () => {
   const testDate = new Date(2020, 4, 15); // May 15, 2020
 
   beforeEach(() => {
-    jest.spyOn(navigator, 'language', 'get').mockReturnValue('en-US');
+    vi.spyOn(navigator, 'language', 'get').mockReturnValue('en-US');
   });
 
   afterEach(() => {
-    jest.restoreAllMocks();
+    vi.restoreAllMocks();
   });
 
   it('returns the correct month name from a date', () => {
@@ -39,7 +39,7 @@ describe('Date formatting functions', () => {
   });
 
   it('returns the correct date format for the current locale en-IN', () => {
-    jest.spyOn(navigator, 'language', 'get').mockReturnValue('en-IN');
+    vi.spyOn(navigator, 'language', 'get').mockReturnValue('en-IN');
     const expected = 'dd/MM/yyyy';
     expect(getIntlDateFormatForLocale()).toBe(expected);
   });
@@ -231,13 +231,13 @@ describe('isHoveringNextDayInRange', () => {
 describe('getActiveDateRange', () => {
   const currentDate = new Date(2020, 5, 15, 12, 0); // May 15, 2020, at noon
 
-  beforeAll(() => {
+  beforeEach(() => {
     // Mocking the current date to ensure consistency in tests
-    jest.useFakeTimers().setSystemTime(currentDate.getTime());
+    vi.useFakeTimers().setSystemTime(currentDate.getTime());
   });
 
-  afterAll(() => {
-    jest.useRealTimers();
+  afterEach(() => {
+    vi.useRealTimers();
   });
 
   it('returns the correct range for "last7days"', () => {

app/javascript/dashboard/components/ui/Dropdown/DropdownList.vue

@@ -1,9 +1,11 @@
 <script setup>
 import { ref, computed } from 'vue';
+import { debounce } from '@chatwoot/utils';
 import { picoSearch } from '@scmmishra/pico-search';
-import FilterListItemButton from './FilterListItemButton.vue';
-import FilterDropdownSearch from './FilterDropdownSearch.vue';
-import FilterDropdownEmptyState from './FilterDropdownEmptyState.vue';
+import ListItemButton from './DropdownListItemButton.vue';
+import DropdownSearch from './DropdownSearch.vue';
+import DropdownEmptyState from './DropdownEmptyState.vue';
+import DropdownLoadingState from './DropdownLoadingState.vue';
 
 const props = defineProps({
   listItems: {
@@ -19,20 +21,31 @@ const props = defineProps({
     default: '',
   },
   activeFilterId: {
-    type: Number,
+    type: [String, Number],
     default: null,
   },
   showClearFilter: {
     type: Boolean,
     default: false,
   },
+  isLoading: {
+    type: Boolean,
+    default: false,
+  },
+  loadingPlaceholder: {
+    type: String,
+    default: '',
+  },
 });
 
+const emits = defineEmits(['on-search']);
+
 const searchTerm = ref('');
 
-const onSearch = value => {
+const onSearch = debounce(value => {
   searchTerm.value = value;
-};
+  emits('on-search', value);
+}, 300);
 
 const filteredListItems = computed(() => {
   if (!searchTerm.value) return props.listItems;
@@ -47,6 +60,16 @@ const isFilterActive = id => {
   if (!props.activeFilterId) return false;
   return id === props.activeFilterId;
 };
+
+const shouldShowLoadingState = computed(() => {
+  return (
+    props.isLoading && isDropdownListEmpty.value && props.loadingPlaceholder
+  );
+});
+
+const shouldShowEmptyState = computed(() => {
+  return !props.isLoading && isDropdownListEmpty.value;
+});
 </script>
 <template>
   <div
@@ -54,8 +77,8 @@ const isFilterActive = id => {
     @click.stop
   >
     <slot name="search">
-      <filter-dropdown-search
-        v-if="enableSearch && listItems.length"
+      <dropdown-search
+        v-if="enableSearch"
         :input-value="searchTerm"
         :input-placeholder="inputPlaceholder"
         :show-clear-filter="showClearFilter"
@@ -64,11 +87,15 @@ const isFilterActive = id => {
       />
     </slot>
     <slot name="listItem">
-      <filter-dropdown-empty-state
-        v-if="isDropdownListEmpty"
+      <dropdown-loading-state
+        v-if="shouldShowLoadingState"
+        :message="loadingPlaceholder"
+      />
+      <dropdown-empty-state
+        v-else-if="shouldShowEmptyState"
         :message="$t('REPORT.FILTER_ACTIONS.EMPTY_LIST')"
       />
-      <filter-list-item-button
+      <list-item-button
         v-for="item in filteredListItems"
         :key="item.id"
         :is-active="isFilterActive(item.id)"

app/javascript/dashboard/components/ui/Dropdown/DropdownListItemButton.vue

@@ -13,7 +13,7 @@ defineProps({
 <template>
   <button
     class="relative inline-flex items-center justify-start w-full p-3 border-0 rounded-none first:rounded-t-xl last:rounded-b-xl h-11 hover:bg-slate-50 dark:hover:bg-slate-700 active:bg-slate-75 dark:active:bg-slate-800"
-    @click.stop="$emit('click')"
+    @click.stop.prevent="$emit('click')"
     @mouseenter="$emit('mouseenter')"
     @mouseleave="$emit('mouseleave')"
     @focus="$emit('focus')"

app/javascript/dashboard/components/ui/Dropdown/DropdownLoadingState.vue

@@ -0,0 +1,15 @@
+<script setup>
+defineProps({
+  message: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+<template>
+  <div
+    class="flex items-center justify-center h-10 text-sm text-slate-500 dark:text-slate-300"
+  >
+    {{ message }}
+  </div>
+</template>

app/javascript/dashboard/components/ui/Dropdown/DropdownSearch.vue

@@ -18,11 +18,11 @@ defineProps({
   <div
     class="flex items-center justify-between h-10 min-h-[40px] sticky top-0 bg-white z-10 dark:bg-slate-800 gap-2 px-3 border-b rounded-t-xl border-slate-50 dark:border-slate-700"
   >
-    <div class="flex items-center w-full gap-2">
+    <div class="flex items-center w-full gap-2" @keyup.space.prevent>
       <fluent-icon
         icon="search"
-        size="18"
-        class="text-slate-400 dark:text-slate-400"
+        size="16"
+        class="text-slate-400 dark:text-slate-400 flex-shrink-0"
       />
       <input
         type="text"

app/javascript/dashboard/components/ui/TimeAgo.vue

@@ -5,7 +5,7 @@
       delay: { show: 1500, hide: 0 },
       hideOnClick: true,
     }"
-    class="text-xxs text-slate-500 dark:text-slate-500 leading-4 ml-auto hover:text-slate-900 dark:hover:text-slate-100"
+    class="ml-auto leading-4 text-xxs text-slate-500 dark:text-slate-500 hover:text-slate-900 dark:hover:text-slate-100"
   >
     <span>{{ `${createdAtTime} • ${lastActivityTime}` }}</span>
   </div>
@@ -16,11 +16,14 @@ const MINUTE_IN_MILLI_SECONDS = 60000;
 const HOUR_IN_MILLI_SECONDS = MINUTE_IN_MILLI_SECONDS * 60;
 const DAY_IN_MILLI_SECONDS = HOUR_IN_MILLI_SECONDS * 24;
 
-import timeMixin from 'dashboard/mixins/time';
+import {
+  dynamicTime,
+  dateFormat,
+  shortTimestamp,
+} from 'shared/helpers/timeHelper';
 
 export default {
   name: 'TimeAgo',
-  mixins: [timeMixin],
   props: {
     isAutoRefreshEnabled: {
       type: Boolean,
@@ -37,17 +40,17 @@ export default {
   },
   data() {
     return {
-      lastActivityAtTimeAgo: this.dynamicTime(this.lastActivityTimestamp),
-      createdAtTimeAgo: this.dynamicTime(this.createdAtTimestamp),
+      lastActivityAtTimeAgo: dynamicTime(this.lastActivityTimestamp),
+      createdAtTimeAgo: dynamicTime(this.createdAtTimestamp),
       timer: null,
     };
   },
   computed: {
     lastActivityTime() {
-      return this.shortTimestamp(this.lastActivityAtTimeAgo);
+      return shortTimestamp(this.lastActivityAtTimeAgo);
     },
     createdAtTime() {
-      return this.shortTimestamp(this.createdAtTimeAgo);
+      return shortTimestamp(this.createdAtTimeAgo);
     },
     createdAt() {
       const createdTimeDiff = Date.now() - this.createdAtTimestamp * 1000;
@@ -56,9 +59,9 @@ export default {
         ? `${this.$t('CHAT_LIST.CHAT_TIME_STAMP.CREATED.LATEST')} ${
             this.createdAtTimeAgo
           }`
-        : `${this.$t(
-            'CHAT_LIST.CHAT_TIME_STAMP.CREATED.OLDEST'
-          )} ${this.dateFormat(this.createdAtTimestamp)}`;
+        : `${this.$t('CHAT_LIST.CHAT_TIME_STAMP.CREATED.OLDEST')} ${dateFormat(
+            this.createdAtTimestamp
+          )}`;
     },
     lastActivity() {
       const lastActivityTimeDiff =
@@ -70,7 +73,7 @@ export default {
           }`
         : `${this.$t(
             'CHAT_LIST.CHAT_TIME_STAMP.LAST_ACTIVITY.NOT_ACTIVE'
-          )} ${this.dateFormat(this.lastActivityTimestamp)}`;
+          )} ${dateFormat(this.lastActivityTimestamp)}`;
     },
     tooltipText() {
       return `${this.createdAt}
@@ -79,10 +82,10 @@ export default {
   },
   watch: {
     lastActivityTimestamp() {
-      this.lastActivityAtTimeAgo = this.dynamicTime(this.lastActivityTimestamp);
+      this.lastActivityAtTimeAgo = dynamicTime(this.lastActivityTimestamp);
     },
     createdAtTimestamp() {
-      this.createdAtTimeAgo = this.dynamicTime(this.createdAtTimestamp);
+      this.createdAtTimeAgo = dynamicTime(this.createdAtTimestamp);
     },
   },
   mounted() {
@@ -96,10 +99,8 @@ export default {
   methods: {
     createTimer() {
       this.timer = setTimeout(() => {
-        this.lastActivityAtTimeAgo = this.dynamicTime(
-          this.lastActivityTimestamp
-        );
-        this.createdAtTimeAgo = this.dynamicTime(this.createdAtTimestamp);
+        this.lastActivityAtTimeAgo = dynamicTime(this.lastActivityTimestamp);
+        this.createdAtTimeAgo = dynamicTime(this.createdAtTimestamp);
         this.createTimer();
       }, this.refreshTime());
     },

app/javascript/dashboard/components/widgets/AIAssistanceButton.vue

@@ -35,13 +35,13 @@
 </template>
 <script>
 import { mapGetters } from 'vuex';
+import { useAdmin } from 'dashboard/composables/useAdmin';
+import { useUISettings } from 'dashboard/composables/useUISettings';
 import AICTAModal from './AICTAModal.vue';
 import AIAssistanceModal from './AIAssistanceModal.vue';
-import adminMixin from 'dashboard/mixins/aiMixin';
-import aiMixin from 'dashboard/mixins/isAdmin';
+import aiMixin from 'dashboard/mixins/aiMixin';
 import { CMD_AI_ASSIST } from 'dashboard/routes/dashboard/commands/commandBarBusEvents';
 import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
-import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import AIAssistanceCTAButton from './AIAssistanceCTAButton.vue';
 
 export default {
@@ -50,7 +50,17 @@ export default {
     AICTAModal,
     AIAssistanceCTAButton,
   },
-  mixins: [aiMixin, keyboardEventListenerMixins, adminMixin, uiSettingsMixin],
+  mixins: [aiMixin, keyboardEventListenerMixins],
+  setup() {
+    const { uiSettings, updateUISettings } = useUISettings();
+    const { isAdmin } = useAdmin();
+
+    return {
+      uiSettings,
+      updateUISettings,
+      isAdmin,
+    };
+  },
   data: () => ({
     showAIAssistanceModal: false,
     showAICtaModal: false,
@@ -81,7 +91,7 @@ export default {
   },
 
   mounted() {
-    bus.$on(CMD_AI_ASSIST, this.onAIAssist);
+    this.$emitter.on(CMD_AI_ASSIST, this.onAIAssist);
     this.initialMessage = this.draftMessage;
   },
 

app/javascript/dashboard/components/widgets/AICTAModal.vue

@@ -1,14 +1,14 @@
 <template>
-  <div class="px-0 min-w-0 flex-1">
+  <div class="flex-1 min-w-0 px-0">
     <woot-modal-header
       :header-title="$t('INTEGRATION_SETTINGS.OPEN_AI.CTA_MODAL.TITLE')"
       :header-content="$t('INTEGRATION_SETTINGS.OPEN_AI.CTA_MODAL.DESC')"
     />
     <form
-      class="flex flex-wrap flex-col modal-content"
+      class="flex flex-col flex-wrap modal-content"
       @submit.prevent="finishOpenAI"
     >
-      <div class="mt-2 w-full">
+      <div class="w-full mt-2">
         <woot-input
           v-model="value"
           type="text"
@@ -19,7 +19,7 @@
           @blur="$v.value.$touch"
         />
       </div>
-      <div class="flex flex-row justify-between gap-2 py-2 px-0 w-full">
+      <div class="flex flex-row justify-between w-full gap-2 px-0 py-2">
         <woot-button variant="link" @click.prevent="openOpenAIDoc">
           {{ $t('INTEGRATION_SETTINGS.OPEN_AI.CTA_MODAL.BUTTONS.NEED_HELP') }}
         </woot-button>
@@ -39,13 +39,20 @@
 <script>
 import { required } from 'vuelidate/lib/validators';
 import { mapGetters } from 'vuex';
+import { useAlert } from 'dashboard/composables';
+import { useUISettings } from 'dashboard/composables/useUISettings';
 import aiMixin from 'dashboard/mixins/aiMixin';
-import alertMixin from 'shared/mixins/alertMixin';
-import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import { OPEN_AI_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 
 export default {
-  mixins: [aiMixin, alertMixin, uiSettingsMixin],
+  mixins: [aiMixin],
+  setup() {
+    const { updateUISettings } = useUISettings();
+
+    return {
+      updateUISettings,
+    };
+  },
   data() {
     return {
       value: '',
@@ -67,7 +74,7 @@ export default {
     },
 
     onDismiss() {
-      this.showAlert(
+      useAlert(
         this.$t('INTEGRATION_SETTINGS.OPEN_AI.CTA_MODAL.DISMISS_MESSAGE')
       );
       this.updateUISettings({
@@ -97,7 +104,7 @@ export default {
         this.alertMessage =
           errorMessage || this.$t('INTEGRATION_APPS.ADD.API.ERROR_MESSAGE');
       } finally {
-        this.showAlert(this.alertMessage);
+        useAlert(this.alertMessage);
       }
     },
     openOpenAIDoc() {

app/javascript/dashboard/components/widgets/AutomationFileInput.vue

@@ -26,13 +26,12 @@
 </template>
 
 <script>
+import { useAlert } from 'dashboard/composables';
 import Spinner from 'shared/components/Spinner.vue';
-import alertMixin from 'shared/mixins/alertMixin';
 export default {
   components: {
     Spinner,
   },
-  mixins: [alertMixin],
   props: {
     value: {
       type: Array,
@@ -71,7 +70,7 @@ export default {
       } catch (error) {
         this.uploadState = 'failed';
         this.label = this.$t('AUTOMATION.ATTACHMENT.LABEL_UPLOAD_FAILED');
-        this.showAlert(this.$t('AUTOMATION.ATTACHMENT.UPLOAD_ERROR'));
+        useAlert(this.$t('AUTOMATION.ATTACHMENT.UPLOAD_ERROR'));
       }
     },
   },

app/javascript/dashboard/components/widgets/LabelSelector.vue

@@ -33,7 +33,7 @@
 import AddLabel from 'shared/components/ui/dropdown/AddLabel.vue';
 import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import LabelDropdown from 'shared/components/ui/label/LabelDropdown.vue';
-import adminMixin from 'dashboard/mixins/isAdmin';
+import { useAdmin } from 'dashboard/composables/useAdmin';
 
 export default {
   components: {
@@ -41,7 +41,7 @@ export default {
     LabelDropdown,
   },
 
-  mixins: [adminMixin, keyboardEventListenerMixins],
+  mixins: [keyboardEventListenerMixins],
 
   props: {
     allLabels: {
@@ -54,6 +54,13 @@ export default {
     },
   },
 
+  setup() {
+    const { isAdmin } = useAdmin();
+    return {
+      isAdmin,
+    };
+  },
+
   data() {
     return {
       showSearchDropdownLabel: false,

app/javascript/dashboard/components/widgets/VideoCallButton.vue

@@ -15,10 +15,9 @@
 <script>
 import { mapGetters } from 'vuex';
 import DyteAPI from 'dashboard/api/integrations/dyte';
-import alertMixin from 'shared/mixins/alertMixin';
+import { useAlert } from 'dashboard/composables';
 
 export default {
-  mixins: [alertMixin],
   props: {
     conversationId: {
       type: Number,
@@ -47,7 +46,7 @@ export default {
       try {
         await DyteAPI.createAMeeting(this.conversationId);
       } catch (error) {
-        this.showAlert(this.$t('INTEGRATION_SETTINGS.DYTE.CREATE_ERROR'));
+        useAlert(this.$t('INTEGRATION_SETTINGS.DYTE.CREATE_ERROR'));
       } finally {
         this.isLoading = false;
       }

app/javascript/dashboard/components/widgets/WootWriter/AudioRecorder.vue

@@ -11,7 +11,7 @@ import 'videojs-record/dist/css/videojs.record.css';
 
 import videojs from 'video.js';
 
-import alertMixin from '../../../../shared/mixins/alertMixin';
+import { useAlert } from 'dashboard/composables';
 
 import Recorder from 'opus-recorder';
 
@@ -50,7 +50,6 @@ const RECORDER_CONFIG = {
 
 export default {
   name: 'WootAudioRecorder',
-  mixins: [alertMixin],
   props: {
     audioRecordFormat: {
       type: String,
@@ -188,14 +187,10 @@ export default {
         deviceErrorName?.includes('notallowederror') ||
         deviceErrorName?.includes('permissiondeniederror')
       ) {
-        this.showAlert(
-          this.$t('CONVERSATION.REPLYBOX.TIP_AUDIORECORDER_PERMISSION')
-        );
+        useAlert(this.$t('CONVERSATION.REPLYBOX.TIP_AUDIORECORDER_PERMISSION'));
         this.fireStateRecorderChanged('notallowederror');
       } else {
-        this.showAlert(
-          this.$t('CONVERSATION.REPLYBOX.TIP_AUDIORECORDER_ERROR')
-        );
+        useAlert(this.$t('CONVERSATION.REPLYBOX.TIP_AUDIORECORDER_ERROR'));
       }
     },
     formatTimeProgress() {