chore: add whatsapp typing indicators

app/controllers/api/v1/accounts_controller.rb

@@ -44,9 +44,8 @@ class Api::V1::AccountsController < Api::BaseController
   end
 
   def update
-    @account.assign_attributes(account_params.slice(:name, :locale, :domain, :support_email))
+    @account.assign_attributes(account_params.slice(:name, :locale, :domain, :support_email, :auto_resolve_duration))
     @account.custom_attributes.merge!(custom_attributes_params)
-    @account.settings.merge!(settings_params)
     @account.custom_attributes['onboarding_step'] = 'invite_team' if @account.custom_attributes['onboarding_step'] == 'account_update'
     @account.save!
   end
@@ -84,17 +83,13 @@ class Api::V1::AccountsController < Api::BaseController
   end
 
   def account_params
-    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :user_full_name)
+    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :auto_resolve_duration, :user_full_name)
   end
 
   def custom_attributes_params
     params.permit(:industry, :company_size, :timezone)
   end
 
-  def settings_params
-    params.permit(:auto_resolve_after, :auto_resolve_message)
-  end
-
   def check_signup_enabled
     raise ActionController::RoutingError, 'Not Found' if GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false') == 'false'
   end

app/controllers/api/v1/widget/campaigns_controller.rb

@@ -2,15 +2,10 @@ class Api::V1::Widget::CampaignsController < Api::V1::Widget::BaseController
   skip_before_action :set_contact
 
   def index
-    account = @web_widget.inbox.account
+    @campaigns = @web_widget
-    @campaigns = if account.feature_enabled?('campaigns')
+                 .inbox
-                   @web_widget
+                 .campaigns
-                     .inbox
+                 .where(enabled: true, account_id: @web_widget.inbox.account_id)
-                     .campaigns
+                 .includes(:sender)
-                     .where(enabled: true, account_id: account.id)
-                     .includes(:sender)
-                 else
-                   []
-                 end
   end
 end

app/controllers/api/v2/accounts_controller.rb

@@ -54,7 +54,7 @@ class Api::V2::AccountsController < Api::BaseController
   end
 
   def account_params
-    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :user_full_name)
+    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :auto_resolve_duration, :user_full_name)
   end
 
   def check_signup_enabled

app/javascript/dashboard/components-next/captain/assistant/MessageList.vue

@@ -65,7 +65,7 @@ watch(() => props.messages.length, scrollToBottom);
           class="max-w-[80%] rounded-lg p-3 text-sm"
           :class="getMessageStyle(message.sender)"
         >
-          <div class="break-words" v-html="formatMessage(message.content)" />
+          <div v-html="formatMessage(message.content)" />
         </div>
       </div>
     </div>

app/javascript/dashboard/components-next/captain/pageComponents/assistant/EditAssistantForm.vue

@@ -214,7 +214,7 @@ watch(
           v-model="state.instructions"
           :placeholder="t('CAPTAIN.ASSISTANTS.FORM.INSTRUCTIONS.PLACEHOLDER')"
           :message="formErrors.instructions"
-          :max-length="20000"
+          :max-length="2000"
           :message-type="formErrors.instructions ? 'error' : 'info'"
         />
 

app/javascript/dashboard/components-next/copilot/Copilot.vue

@@ -1,6 +1,5 @@
 <script setup>
 import { nextTick, ref, watch } from 'vue';
-import { useI18n } from 'vue-i18n';
 import { useTrack } from 'dashboard/composables';
 import { COPILOT_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 
@@ -40,8 +39,6 @@ const props = defineProps({
 
 const emit = defineEmits(['sendMessage', 'reset', 'setAssistant']);
 
-const { t } = useI18n();
-
 const COPILOT_USER_ROLES = ['assistant', 'system'];
 
 const sendMessage = message => {
@@ -50,7 +47,7 @@ const sendMessage = message => {
 };
 
 const useSuggestion = opt => {
-  emit('sendMessage', t(opt.prompt));
+  emit('sendMessage', opt.prompt);
   useTrack(COPILOT_EVENTS.SEND_SUGGESTED);
 };
 
@@ -69,16 +66,16 @@ const scrollToBottom = async () => {
 
 const promptOptions = [
   {
-    label: 'CAPTAIN.COPILOT.PROMPTS.SUMMARIZE.LABEL',
+    label: 'Summarize this conversation',
-    prompt: 'CAPTAIN.COPILOT.PROMPTS.SUMMARIZE.CONTENT',
+    prompt: `Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent`,
   },
   {
-    label: 'CAPTAIN.COPILOT.PROMPTS.SUGGEST.LABEL',
+    label: 'Suggest an answer',
-    prompt: 'CAPTAIN.COPILOT.PROMPTS.SUGGEST.CONTENT',
+    prompt: `Analyze the customer’s inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information.`,
   },
   {
-    label: 'CAPTAIN.COPILOT.PROMPTS.RATE.LABEL',
+    label: 'Rate this conversation',
-    prompt: 'CAPTAIN.COPILOT.PROMPTS.RATE.CONTENT',
+    prompt: `Review the conversation to see how well it meets the customer’s needs. Share a rating out of 5 based on tone, clarity, and effectiveness.`,
   },
 ];
 
@@ -92,7 +89,7 @@ watch(
 </script>
 
 <template>
-  <div class="flex flex-col h-full text-sm leading-6 tracking-tight w-full">
+  <div class="flex flex-col h-full text-sm leading-6 tracking-tight">
     <div ref="chatContainer" class="flex-1 px-4 py-4 space-y-6 overflow-y-auto">
       <template v-for="message in messages" :key="message.id">
         <CopilotAgentMessage
@@ -124,7 +121,7 @@ watch(
           class="px-2 py-1 rounded-md border border-n-weak bg-n-slate-2 text-n-slate-11 flex items-center gap-1"
           @click="() => useSuggestion(prompt)"
         >
-          <span>{{ t(prompt.label) }}</span>
+          <span>{{ prompt.label }}</span>
           <Icon icon="i-lucide-chevron-right" />
         </button>
       </div>

app/javascript/dashboard/components-next/input/DurationInput.vue

@@ -1,66 +0,0 @@
-<script setup>
-import { computed, ref } from 'vue';
-import Input from './Input.vue';
-import { useI18n } from 'vue-i18n';
-
-const props = defineProps({
-  min: { type: Number, default: 0 },
-  max: { type: Number, default: Infinity },
-  disabled: { type: Boolean, default: false },
-});
-
-const { t } = useI18n();
-const duration = defineModel('modelValue', { type: Number, default: null });
-
-const UNIT_TYPES = {
-  MINUTES: 'minutes',
-  HOURS: 'hours',
-  DAYS: 'days',
-};
-const unit = ref(UNIT_TYPES.MINUTES);
-
-const transformedValue = computed({
-  get() {
-    if (unit.value === UNIT_TYPES.MINUTES) return duration.value;
-    if (unit.value === UNIT_TYPES.HOURS) return Math.floor(duration.value / 60);
-    if (unit.value === UNIT_TYPES.DAYS)
-      return Math.floor(duration.value / 24 / 60);
-
-    return 0;
-  },
-  set(newValue) {
-    let minuteValue;
-    if (unit.value === UNIT_TYPES.MINUTES) {
-      minuteValue = Math.floor(newValue);
-    } else if (unit.value === UNIT_TYPES.HOURS) {
-      minuteValue = Math.floor(newValue * 60);
-    } else if (unit.value === UNIT_TYPES.DAYS) {
-      minuteValue = Math.floor(newValue * 24 * 60);
-    }
-
-    duration.value = Math.min(Math.max(minuteValue, props.min), props.max);
-  },
-});
-</script>
-
-<template>
-  <Input
-    v-model="transformedValue"
-    type="number"
-    autocomplete="off"
-    :disabled="disabled"
-    :placeholder="t('DURATION_INPUT.PLACEHOLDER')"
-    class="flex-grow w-full disabled:"
-  />
-  <select
-    v-model="unit"
-    :disabled="disabled"
-    class="mb-0 text-sm disabled:outline-n-weak disabled:opacity-40"
-  >
-    <option :value="UNIT_TYPES.MINUTES">
-      {{ t('DURATION_INPUT.MINUTES') }}
-    </option>
-    <option :value="UNIT_TYPES.HOURS">{{ t('DURATION_INPUT.HOURS') }}</option>
-    <option :value="UNIT_TYPES.DAYS">{{ t('DURATION_INPUT.DAYS') }}</option>
-  </select>
-</template>

app/javascript/dashboard/components-next/message/Message.vue

@@ -117,7 +117,7 @@ const props = defineProps({
   },
   conversationId: { type: Number, required: true },
   createdAt: { type: Number, required: true }, // eslint-disable-line vue/no-unused-properties
-  currentUserId: { type: Number, required: true }, // eslint-disable-line vue/no-unused-properties
+  currentUserId: { type: Number, required: true },
   groupWithNext: { type: Boolean, default: false },
   inboxId: { type: Number, default: null }, // eslint-disable-line vue/no-unused-properties
   inboxSupportsReplyTo: { type: Object, default: () => ({}) },
@@ -173,10 +173,7 @@ const variant = computed(() => {
   return variants[props.messageType] || MESSAGE_VARIANTS.USER;
 });
 
-const isBotOrAgentMessage = computed(() => {
+const isMyMessage = computed(() => {
-  if (props.messageType === MESSAGE_TYPES.ACTIVITY) {
-    return false;
-  }
   // if an outgoing message is still processing, then it's definitely a
   // message sent by the current user
   if (
@@ -189,10 +186,13 @@ const isBotOrAgentMessage = computed(() => {
   const senderType = props.senderType ?? props.sender?.type;
 
   if (!senderType || !senderId) {
-    return true;
+    return false;
   }
 
-  return senderType.toLowerCase() === SENDER_TYPES.USER.toLowerCase();
+  return (
+    senderType.toLowerCase() === SENDER_TYPES.USER.toLowerCase() &&
+    props.currentUserId === senderId
+  );
 });
 
 /**
@@ -200,7 +200,7 @@ const isBotOrAgentMessage = computed(() => {
  * @returns {import('vue').ComputedRef<'left'|'right'|'center'>} The computed orientation
  */
 const orientation = computed(() => {
-  if (isBotOrAgentMessage.value) {
+  if (isMyMessage.value) {
     return ORIENTATION.RIGHT;
   }
 
@@ -221,8 +221,8 @@ const flexOrientationClass = computed(() => {
 
 const gridClass = computed(() => {
   const map = {
-    [ORIENTATION.LEFT]: 'grid grid-cols-1fr',
+    [ORIENTATION.LEFT]: 'grid grid-cols-[24px_1fr]',
-    [ORIENTATION.RIGHT]: 'grid grid-cols-[1fr_24px]',
+    [ORIENTATION.RIGHT]: 'grid grid-cols-1fr',
   };
 
   return map[orientation.value];
@@ -231,12 +231,12 @@ const gridClass = computed(() => {
 const gridTemplate = computed(() => {
   const map = {
     [ORIENTATION.LEFT]: `
-      "bubble"
+      "avatar bubble"
-      "meta"
+      "spacer meta"
     `,
     [ORIENTATION.RIGHT]: `
-      "bubble avatar"
+      "bubble"
-      "meta spacer"
+      "meta"
     `,
   };
 
@@ -251,7 +251,7 @@ const shouldGroupWithNext = computed(() => {
 
 const shouldShowAvatar = computed(() => {
   if (props.messageType === MESSAGE_TYPES.ACTIVITY) return false;
-  if (orientation.value === ORIENTATION.LEFT) return false;
+  if (orientation.value === ORIENTATION.RIGHT) return false;
 
   return true;
 });
@@ -394,29 +394,23 @@ function handleReplyTo() {
 }
 
 const avatarInfo = computed(() => {
-  // If no sender, return bot info
+  if (!props.sender || props.sender.type === SENDER_TYPES.AGENT_BOT) {
-  if (!props.sender) {
     return {
       name: t('CONVERSATION.BOT'),
       src: '',
     };
   }
 
-  const { sender } = props;
+  if (props.sender) {
-  const { name, type, avatarUrl, thumbnail } = sender || {};
-
-  // If sender type is agent bot, use avatarUrl
-  if (type === SENDER_TYPES.AGENT_BOT) {
     return {
-      name: name ?? '',
+      name: props.sender.name,
-      src: avatarUrl ?? '',
+      src: props.sender?.thumbnail,
     };
   }
 
-  // For all other senders, use thumbnail
   return {
-    name: name ?? '',
+    name: '',
-    src: thumbnail ?? '',
+    src: '',
   };
 });
 
@@ -444,7 +438,7 @@ provideMessageContext({
   isPrivate: computed(() => props.private),
   variant,
   orientation,
-  isBotOrAgentMessage,
+  isMyMessage,
   shouldGroupWithNext,
 });
 </script>
@@ -476,14 +470,14 @@ provideMessageContext({
           'w-full': variant === MESSAGE_VARIANTS.EMAIL,
         },
       ]"
-      class="gap-x-2"
+      class="gap-x-3"
       :style="{
         gridTemplateAreas: gridTemplate,
       }"
     >
       <div
         v-if="!shouldGroupWithNext && shouldShowAvatar"
-        v-tooltip.left-end="avatarTooltip"
+        v-tooltip.right-end="avatarTooltip"
         class="[grid-area:avatar] flex items-end"
       >
         <Avatar v-bind="avatarInfo" :size="24" />
@@ -491,8 +485,7 @@ provideMessageContext({
       <div
         class="[grid-area:bubble] flex"
         :class="{
-          'ltr:pl-8 rtl:pr-8 justify-end': orientation === ORIENTATION.RIGHT,
+          'ltr:pl-9 rtl:pl-0 justify-end': orientation === ORIENTATION.RIGHT,
-          'ltr:pr-8 rtl:pl-8': orientation === ORIENTATION.LEFT,
           'min-w-0': variant === MESSAGE_VARIANTS.EMAIL,
         }"
         @contextmenu="openContextMenu($event)"

app/javascript/dashboard/components-next/message/bubbles/Activity.vue

@@ -14,7 +14,7 @@ const readableTime = computed(() =>
 <template>
   <BaseBubble
     v-tooltip.top="readableTime"
-    class="px-3 py-1 !rounded-xl flex min-w-0 items-center gap-2"
+    class="px-2 py-0.5 !rounded-full flex min-w-0 items-center gap-2"
     data-bubble-name="activity"
   >
     <span v-dompurify-html="content" :title="content" />

app/javascript/dashboard/components-next/message/provider.js

@@ -98,7 +98,7 @@ const MessageControl = Symbol('MessageControl');
  * @property {import('vue').Ref<Sender|null>} [sender=null] - The sender information
  * @property {import('vue').ComputedRef<MessageOrientation>} orientation - The visual variant of the message
  * @property {import('vue').ComputedRef<MessageVariant>} variant - The visual variant of the message
- * @property {import('vue').ComputedRef<boolean>} isBotOrAgentMessage - Does the message belong to the current user
+ * @property {import('vue').ComputedRef<boolean>} isMyMessage - Does the message belong to the current user
  * @property {import('vue').ComputedRef<boolean>} isPrivate - Proxy computed value for private
  * @property {import('vue').ComputedRef<boolean>} shouldGroupWithNext - Should group with the next message or not, it is differnt from groupWithNext, this has a bypass for a failed message
  */

app/javascript/dashboard/components-next/selectmenu/SelectMenu.vue

@@ -15,13 +15,6 @@ const props = defineProps({
     type: String,
     required: true,
   },
-  subMenuPosition: {
-    type: String,
-    default: 'right',
-    validator: value => {
-      return ['right', 'left', 'bottom'].includes(value);
-    },
-  },
 });
 
 const emit = defineEmits(['update:modelValue']);
@@ -51,21 +44,14 @@ const handleSelect = value => {
       trailing-icon
       color="slate"
       variant="faded"
-      class="!w-fit max-w-40"
+      class="!w-fit"
       :class="{ 'dark:!bg-n-alpha-2 !bg-n-slate-9/20': isOpen }"
       :label="labelValue"
       @click="toggleMenu"
     />
     <div
       v-if="isOpen"
-      class="absolute select-none max-w-64 flex flex-col gap-1 bg-n-alpha-3 backdrop-blur-[100px] p-1 top-0 shadow-lg z-40 rounded-lg border border-n-weak dark:border-n-strong/50"
+      class="absolute ltr:left-full rtl:right-full select-none max-w-48 ltr:ml-1 rtl:mr-1 flex flex-col gap-1 bg-n-alpha-3 backdrop-blur-[100px] p-1 top-0 shadow-lg rounded-lg border border-n-weak"
-      :class="{
-        'ltr:left-full rtl:right-full ltr:ml-1 rtl:mr-1':
-          subMenuPosition === 'right',
-        'ltr:right-full rtl:left-full ltr:mr-1 rtl:ml-1':
-          subMenuPosition === 'left',
-        'top-full mt-1 ltr:right-0 rtl:left-0': subMenuPosition === 'bottom',
-      }"
     >
       <Button
         v-for="option in options"

app/javascript/dashboard/components-next/switch/Switch.vue

@@ -27,10 +27,10 @@ const updateValue = () => {
   >
     <span class="sr-only">{{ t('SWITCH.TOGGLE') }}</span>
     <span
-      class="absolute top-0.5 left-0.5 h-3 w-3 transform rounded-full shadow-sm transition-transform duration-200 ease-in-out"
+      class="absolute top-[0.07rem] left-0.5 h-3 w-3 transform rounded-full shadow-sm transition-transform duration-200 ease-in-out"
       :class="
         modelValue
-          ? 'translate-x-3 bg-white'
+          ? 'translate-x-2.5 bg-white'
           : 'translate-x-0 bg-white dark:bg-n-black'
       "
     />

app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

@@ -1,129 +1,93 @@
-<script setup>
+<script>
-import { computed } from 'vue';
-import { useI18n } from 'vue-i18n';
-import { useToggle } from '@vueuse/core';
-import { vOnClickOutside } from '@vueuse/components';
-import { useUISettings } from 'dashboard/composables/useUISettings';
-import { useMapGetter, useStore } from 'dashboard/composables/store.js';
 import wootConstants from 'dashboard/constants/globals';
-import SelectMenu from 'dashboard/components-next/selectmenu/SelectMenu.vue';
+import { mapGetters } from 'vuex';
+import FilterItem from './FilterItem.vue';
+import { useUISettings } from 'dashboard/composables/useUISettings';
 import NextButton from 'dashboard/components-next/button/Button.vue';
 
-defineProps({
+const CHAT_STATUS_FILTER_ITEMS = Object.freeze([
-  isOnExpandedLayout: {
+  'open',
-    type: Boolean,
+  'resolved',
-    required: true,
+  'pending',
-  },
+  'snoozed',
-});
+  'all',
+]);
 
-const emit = defineEmits(['changeFilter']);
+const SORT_ORDER_ITEMS = Object.freeze([
+  'last_activity_at_asc',
+  'last_activity_at_desc',
+  'created_at_desc',
+  'created_at_asc',
+  'priority_desc',
+  'priority_asc',
+  'waiting_since_asc',
+  'waiting_since_desc',
+]);
 
-const store = useStore();
+export default {
-const { t } = useI18n();
+  components: {
-
+    FilterItem,
-const { updateUISettings } = useUISettings();
+    NextButton,
-
-const chatStatusFilter = useMapGetter('getChatStatusFilter');
-const chatSortFilter = useMapGetter('getChatSortFilter');
-
-const [showActionsDropdown, toggleDropdown] = useToggle();
-
-const currentStatusFilter = computed(() => {
-  return chatStatusFilter.value || wootConstants.STATUS_TYPE.OPEN;
-});
-
-const currentSortBy = computed(() => {
-  return (
-    chatSortFilter.value || wootConstants.SORT_BY_TYPE.LAST_ACTIVITY_AT_DESC
-  );
-});
-
-const chatStatusOptions = [
-  {
-    label: t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.open.TEXT'),
-    value: 'open',
   },
-  {
+  props: {
-    label: t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.resolved.TEXT'),
+    isOnExpandedLayout: {
-    value: 'resolved',
+      type: Boolean,
-  },
+      required: true,
-  {
-    label: t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.pending.TEXT'),
-    value: 'pending',
-  },
-  {
-    label: t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.snoozed.TEXT'),
-    value: 'snoozed',
-  },
-  {
-    label: t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.all.TEXT'),
-    value: 'all',
-  },
-];
-
-const chatSortOptions = [
-  {
-    label: t('CHAT_LIST.SORT_ORDER_ITEMS.last_activity_at_asc.TEXT'),
-    value: 'last_activity_at_asc',
-  },
-  {
-    label: t('CHAT_LIST.SORT_ORDER_ITEMS.last_activity_at_desc.TEXT'),
-    value: 'last_activity_at_desc',
-  },
-  {
-    label: t('CHAT_LIST.SORT_ORDER_ITEMS.created_at_desc.TEXT'),
-    value: 'created_at_desc',
-  },
-  {
-    label: t('CHAT_LIST.SORT_ORDER_ITEMS.created_at_asc.TEXT'),
-    value: 'created_at_asc',
-  },
-  {
-    label: t('CHAT_LIST.SORT_ORDER_ITEMS.priority_desc.TEXT'),
-    value: 'priority_desc',
-  },
-  {
-    label: t('CHAT_LIST.SORT_ORDER_ITEMS.priority_asc.TEXT'),
-    value: 'priority_asc',
-  },
-  {
-    label: t('CHAT_LIST.SORT_ORDER_ITEMS.waiting_since_asc.TEXT'),
-    value: 'waiting_since_asc',
-  },
-  {
-    label: t('CHAT_LIST.SORT_ORDER_ITEMS.waiting_since_desc.TEXT'),
-    value: 'waiting_since_desc',
-  },
-];
-
-const activeChatStatusLabel = computed(
-  () =>
-    chatStatusOptions.find(m => m.value === chatStatusFilter.value)?.label || ''
-);
-
-const activeChatSortLabel = computed(
-  () => chatSortOptions.find(m => m.value === chatSortFilter.value)?.label || ''
-);
-
-const saveSelectedFilter = (type, value) => {
-  updateUISettings({
-    conversations_filter_by: {
-      status: type === 'status' ? value : currentStatusFilter.value,
-      order_by: type === 'sort' ? value : currentSortBy.value,
     },
-  });
+  },
-};
+  emits: ['changeFilter'],
+  setup() {
+    const { updateUISettings } = useUISettings();
 
-const handleStatusChange = value => {
+    return {
-  emit('changeFilter', value, 'status');
+      updateUISettings,
-  store.dispatch('setChatStatusFilter', value);
+    };
-  saveSelectedFilter('status', value);
+  },
-};
+  data() {
-
+    return {
-const handleSortChange = value => {
+      showActionsDropdown: false,
-  emit('changeFilter', value, 'sort');
+      chatStatusItems: CHAT_STATUS_FILTER_ITEMS,
-  store.dispatch('setChatSortFilter', value);
+      chatSortItems: SORT_ORDER_ITEMS,
-  saveSelectedFilter('sort', value);
+    };
+  },
+  computed: {
+    ...mapGetters({
+      chatStatusFilter: 'getChatStatusFilter',
+      chatSortFilter: 'getChatSortFilter',
+    }),
+    chatStatus() {
+      return this.chatStatusFilter || wootConstants.STATUS_TYPE.OPEN;
+    },
+    sortFilter() {
+      return (
+        this.chatSortFilter || wootConstants.SORT_BY_TYPE.LAST_ACTIVITY_AT_DESC
+      );
+    },
+  },
+  methods: {
+    onTabChange(value) {
+      this.$emit('changeFilter', value);
+      this.closeDropdown();
+    },
+    toggleDropdown() {
+      this.showActionsDropdown = !this.showActionsDropdown;
+    },
+    closeDropdown() {
+      this.showActionsDropdown = false;
+    },
+    onChangeFilter(value, type) {
+      this.$emit('changeFilter', value, type);
+      this.saveSelectedFilter(type, value);
+    },
+    saveSelectedFilter(type, value) {
+      this.updateUISettings({
+        conversations_filter_by: {
+          status: type === 'status' ? value : this.chatStatus,
+          order_by: type === 'sort' ? value : this.sortFilter,
+        },
+      });
+    },
+  },
 };
 </script>
 
@@ -135,39 +99,39 @@ const handleSortChange = value => {
       slate
       faded
       xs
-      @click="toggleDropdown()"
+      @click="toggleDropdown"
     />
     <div
       v-if="showActionsDropdown"
-      v-on-click-outside="() => toggleDropdown()"
+      v-on-clickaway="closeDropdown"
-      class="mt-1 bg-n-alpha-3 backdrop-blur-[100px] border border-n-weak w-72 rounded-xl p-4 absolute z-40 top-full"
+      class="mt-1 dropdown-pane dropdown-pane--open !w-52 !p-4 top-6 border !border-n-weak dark:!border-n-weak !bg-n-alpha-3 dark:!bg-n-alpha-3 backdrop-blur-[100px]"
       :class="{
         'ltr:left-0 rtl:right-0': !isOnExpandedLayout,
         'ltr:right-0 rtl:left-0': isOnExpandedLayout,
       }"
     >
-      <div class="flex items-center justify-between last:mt-4 gap-2">
+      <div class="flex items-center justify-between last:mt-4">
-        <span class="text-sm truncate text-n-slate-12">
+        <span class="text-xs font-medium text-n-slate-12">{{
-          {{ $t('CHAT_LIST.CHAT_SORT.STATUS') }}
+          $t('CHAT_LIST.CHAT_SORT.STATUS')
-        </span>
+        }}</span>
-        <SelectMenu
+        <FilterItem
-          :model-value="chatStatusFilter"
+          type="status"
-          :options="chatStatusOptions"
+          :selected-value="chatStatus"
-          :label="activeChatStatusLabel"
+          :items="chatStatusItems"
-          :sub-menu-position="isOnExpandedLayout ? 'left' : 'right'"
+          path-prefix="CHAT_LIST.CHAT_STATUS_FILTER_ITEMS"
-          @update:model-value="handleStatusChange"
+          @on-change-filter="onChangeFilter"
         />
       </div>
-      <div class="flex items-center justify-between last:mt-4 gap-2">
+      <div class="flex items-center justify-between last:mt-4">
-        <span class="text-sm truncate text-n-slate-12">
+        <span class="text-xs font-medium text-n-slate-12">{{
-          {{ $t('CHAT_LIST.CHAT_SORT.ORDER_BY') }}
+          $t('CHAT_LIST.CHAT_SORT.ORDER_BY')
-        </span>
+        }}</span>
-        <SelectMenu
+        <FilterItem
-          :model-value="chatSortFilter"
+          type="sort"
-          :options="chatSortOptions"
+          :selected-value="sortFilter"
-          :label="activeChatSortLabel"
+          :items="chatSortItems"
-          :sub-menu-position="isOnExpandedLayout ? 'left' : 'right'"
+          path-prefix="CHAT_LIST.SORT_ORDER_ITEMS"
-          @update:model-value="handleSortChange"
+          @on-change-filter="onChangeFilter"
         />
       </div>
     </div>

app/javascript/dashboard/composables/useAccount.js

@@ -1,6 +1,6 @@
 import { computed } from 'vue';
 import { useRoute } from 'vue-router';
-import { useMapGetter, useStore } from './store';
+import { useMapGetter } from './store';
 
 /**
  * Composable for account-related operations.
@@ -12,7 +12,6 @@ export function useAccount() {
    * @type {import('vue').ComputedRef<number>}
    */
   const route = useRoute();
-  const store = useStore();
   const getAccountFn = useMapGetter('accounts/getAccount');
   const isOnChatwootCloud = useMapGetter('globalConfig/isOnChatwootCloud');
   const isFeatureEnabledonAccount = useMapGetter(
@@ -45,12 +44,6 @@ export function useAccount() {
     };
   };
 
-  const updateAccount = async data => {
-    await store.dispatch('accounts/update', {
-      ...data,
-    });
-  };
-
   return {
     accountId,
     route,
@@ -59,6 +52,5 @@ export function useAccount() {
     accountScopedRoute,
     isCloudFeatureEnabled,
     isOnChatwootCloud,
-    updateAccount,
   };
 }

app/javascript/dashboard/i18n/locale/am/agentBots.json

@@ -2,13 +2,23 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "GLOBAL_BOT": "System bot",
+    "CSML_BOT_EDITOR": {
-    "GLOBAL_BOT_BADGE": "System",
+      "NAME": {
-    "AVATAR": {
+        "LABEL": "Bot name",
-      "SUCCESS_DELETE": "Bot avatar deleted successfully",
+        "PLACEHOLDER": "Name your bot.",
-      "ERROR_DELETE": "Error deleting bot avatar, please try again"
+        "ERROR": "Bot name is required."
+      },
+      "DESCRIPTION": {
+        "LABEL": "Bot description",
+        "PLACEHOLDER": "What does this bot do?"
+      },
+      "BOT_CONFIG": {
+        "ERROR": "Please enter your CSML bot configuration above.",
+        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
+      },
+      "SUBMIT": "Validate and save"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
@@ -22,7 +32,7 @@
       "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
-      "TITLE": "Add Bot",
+      "TITLE": "Configure new bot",
       "CANCEL_BUTTON_TEXT": "Cancel",
       "API": {
         "SUCCESS_MESSAGE": "Bot added successfully.",
@@ -30,22 +40,16 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
+      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
       "LOADING": "Fetching bots...",
-      "TABLE_HEADER": {
+      "TYPE": "Bot type"
-        "DETAILS": "Bot Details",
-        "URL": "Webhook URL"
-      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Delete",
       "TITLE": "Delete bot",
-      "CONFIRM": {
+      "SUBMIT": "Delete",
-        "TITLE": "Confirm Deletion",
+      "CANCEL_BUTTON_TEXT": "Cancel",
-        "MESSAGE": "Are you sure you want to delete {name}?",
+      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
-        "YES": "Yes, Delete",
-        "NO": "No, Keep"
-      },
       "API": {
         "SUCCESS_MESSAGE": "Bot deleted successfully.",
         "ERROR_MESSAGE": "Could not delete bot. Please try again."
@@ -53,44 +57,17 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Edit",
+      "LOADING": "Fetching bots...",
       "TITLE": "Edit bot",
+      "CANCEL_BUTTON_TEXT": "Cancel",
       "API": {
         "SUCCESS_MESSAGE": "Bot updated successfully.",
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
-    "FORM": {
-      "AVATAR": {
-        "LABEL": "Bot avatar"
-      },
-      "NAME": {
-        "LABEL": "Bot name",
-        "PLACEHOLDER": "Enter bot name",
-        "REQUIRED": "Bot name is required"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Description",
-        "PLACEHOLDER": "What does this bot do?"
-      },
-      "WEBHOOK_URL": {
-        "LABEL": "Webhook URL",
-        "PLACEHOLDER": "https://example.com/webhook",
-        "REQUIRED": "Webhook URL is required"
-      },
-      "ERRORS": {
-        "NAME": "Bot name is required",
-        "URL": "Webhook URL is required",
-        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
-      },
-      "CANCEL": "Cancel",
-      "CREATE": "Create Bot",
-      "UPDATE": "Update Bot"
-    },
-    "WEBHOOK": {
-      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
-    },
     "TYPES": {
-      "WEBHOOK": "Webhook bot"
+      "WEBHOOK": "Webhook bot",
+      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/am/automation.json

@@ -126,44 +126,6 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
-    "NONE_OPTION": "None",
+    "NONE_OPTION": "None"
-    "EVENTS": {
-      "CONVERSATION_CREATED": "Conversation Created",
-      "CONVERSATION_UPDATED": "Conversation Updated",
-      "MESSAGE_CREATED": "Message Created",
-      "CONVERSATION_OPENED": "Conversation Opened"
-    },
-    "ACTIONS": {
-      "ASSIGN_AGENT": "Assign to Agent",
-      "ASSIGN_TEAM": "Assign a Team",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Mute Conversation",
-      "SNOOZE_CONVERSATION": "Snooze Conversation",
-      "RESOLVE_CONVERSATION": "Resolve Conversation",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "Change Priority",
-      "ADD_SLA": "Add SLA"
-    },
-    "ATTRIBUTES": {
-      "MESSAGE_TYPE": "Message Type",
-      "MESSAGE_CONTAINS": "Message Contains",
-      "EMAIL": "Email",
-      "INBOX": "Inbox",
-      "CONVERSATION_LANGUAGE": "Conversation Language",
-      "PHONE_NUMBER": "Phone Number",
-      "STATUS": "Status",
-      "BROWSER_LANGUAGE": "Browser Language",
-      "MAIL_SUBJECT": "Email Subject",
-      "COUNTRY_NAME": "Country",
-      "REFERER_LINK": "Referrer Link",
-      "ASSIGNEE_NAME": "Assignee",
-      "TEAM_NAME": "Team",
-      "PRIORITY": "Priority"
-    }
   }
 }

app/javascript/dashboard/i18n/locale/am/contact.json

@@ -544,9 +544,6 @@
         "WROTE": "wrote",
         "YOU": "You",
         "SAVE": "Save note",
-        "EXPAND": "Expand",
-        "COLLAPSE": "Collapse",
-        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/am/conversation.json

@@ -32,12 +32,10 @@
     "LOADING_CONVERSATIONS": "Loading Conversations",
     "CANNOT_REPLY": "You cannot reply due to",
     "24_HOURS_WINDOW": "24 hour message window restriction",
-    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
     "ASSIGN_TO_ME": "Assign to me",
     "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
-    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "You are replying to:",
     "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "Download",
@@ -295,7 +293,6 @@
       "CONVERSATION_ACTIONS": "Conversation Actions",
       "CONVERSATION_LABELS": "Conversation Labels",
       "CONVERSATION_INFO": "Conversation Information",
-      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Contact Attributes",
       "PREVIOUS_CONVERSATION": "Previous Conversations",
       "MACROS": "Macros",

app/javascript/dashboard/i18n/locale/am/generalSettings.json

@@ -1,11 +1,5 @@
 {
   "GENERAL_SETTINGS": {
-    "LIMIT_MESSAGES": {
-      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
-      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
-      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
-      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
-    },
     "TITLE": "Account settings",
     "SUBMIT": "Update settings",
     "BACK": "Back",
@@ -14,26 +8,6 @@
       "ERROR": "Could not update settings, try again!",
       "SUCCESS": "Successfully updated account settings"
     },
-    "ACCOUNT_DELETE_SECTION": {
-      "TITLE": "Delete your Account",
-      "NOTE": "Once you delete your account, all your data will be deleted.",
-      "BUTTON_TEXT": "Delete Your Account",
-      "CONFIRM": {
-        "TITLE": "Delete Account",
-        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
-        "BUTTON_TEXT": "Delete",
-        "DISMISS": "Cancel",
-        "PLACE_HOLDER": "Please type {accountName} to confirm"
-      },
-      "SUCCESS": "Account marked for deletion",
-      "FAILURE": "Could not delete account, try again!",
-      "SCHEDULED_DELETION": {
-        "TITLE": "Account Scheduled for Deletion",
-        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
-        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
-        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
-      }
-    },
     "FORM": {
       "ERROR": "Please fix form errors",
       "GENERAL_SECTION": {
@@ -77,7 +51,6 @@
     "UPDATE_CHATWOOT": "An update {latestChatwootVersion} for Chatwoot is available. Please update your instance.",
     "LEARN_MORE": "Learn more",
     "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
-    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
     "OPEN_BILLING": "Open billing"
   },

app/javascript/dashboard/i18n/locale/am/helpCenter.json

@@ -696,8 +696,7 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Slug is required",
+        "ERROR": "Slug is required"
-        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/am/inboxMgmt.json

@@ -43,17 +43,7 @@
         "INBOX_NAME": "Inbox Name",
         "ADD_NAME": "Add a name for your inbox",
         "PICK_NAME": "Pick a Name for your Inbox",
-        "PICK_A_VALUE": "Pick a value",
+        "PICK_A_VALUE": "Pick a value"
-        "CREATE_INBOX": "Create Inbox"
-      },
-      "INSTAGRAM": {
-        "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
-        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
-        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
-        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
-        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
-        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
-        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "To add your Twitter profile as a channel, you need to authenticate your Twitter Profile by clicking on 'Sign in with Twitter' ",
@@ -763,8 +753,7 @@
       "EMAIL": "Email",
       "TELEGRAM": "Telegram",
       "LINE": "Line",
-      "API": "API Channel",
+      "API": "API Channel"
-      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/am/integrations.json

@@ -329,34 +329,11 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Send message...",
-      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain is thinking",
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant",
+      "SELECT_ASSISTANT": "Select Assistant"
-      "PROMPTS": {
-        "SUMMARIZE": {
-          "LABEL": "Summarize this conversation",
-          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
-        },
-        "SUGGEST": {
-          "LABEL": "Suggest an answer",
-          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
-        },
-        "RATE": {
-          "LABEL": "Rate this conversation",
-          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
-        }
-      }
-    },
-    "PLAYGROUND": {
-      "USER": "You",
-      "ASSISTANT": "Assistant",
-      "MESSAGE_PLACEHOLDER": "Type your message...",
-      "HEADER": "Playground",
-      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
-      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
     },
     "PAYWALL": {
       "TITLE": "Upgrade to use Captain AI",
@@ -396,45 +373,21 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
-        "UPDATE": "Update",
-        "SECTIONS": {
-          "BASIC_INFO": "Basic Information",
-          "SYSTEM_MESSAGES": "System Messages",
-          "INSTRUCTIONS": "Instructions",
-          "FEATURES": "Features",
-          "TOOLS": "Tools "
-        },
         "NAME": {
-          "LABEL": "Name",
+          "LABEL": "Assistant Name",
-          "PLACEHOLDER": "Enter assistant name",
+          "PLACEHOLDER": "Enter a name for the assistant",
-          "ERROR": "The name is required"
+          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Description",
+          "LABEL": "Assistant Description",
-          "PLACEHOLDER": "Enter assistant description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
-          "ERROR": "The description is required"
+          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
           "ERROR": "The product name is required"
         },
-        "WELCOME_MESSAGE": {
-          "LABEL": "Welcome Message",
-          "PLACEHOLDER": "Enter welcome message"
-        },
-        "HANDOFF_MESSAGE": {
-          "LABEL": "Handoff Message",
-          "PLACEHOLDER": "Enter handoff message"
-        },
-        "RESOLUTION_MESSAGE": {
-          "LABEL": "Resolution Message",
-          "PLACEHOLDER": "Enter resolution message"
-        },
-        "INSTRUCTIONS": {
-          "LABEL": "Instructions",
-          "PLACEHOLDER": "Enter instructions for the assistant"
-        },
         "FEATURES": {
           "TITLE": "Features",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
@@ -444,8 +397,7 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
-        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/am/macros.json

@@ -83,22 +83,6 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    },
-    "ACTIONS": {
-      "ASSIGN_TEAM": "Assign a Team",
-      "ASSIGN_AGENT": "Assign an Agent",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Mute Conversation",
-      "SNOOZE_CONVERSATION": "Snooze Conversation",
-      "RESOLVE_CONVERSATION": "Resolve Conversation",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "Change Priority",
-      "ADD_PRIVATE_NOTE": "Add a Private Note",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
     }
   }
 }

app/javascript/dashboard/i18n/locale/am/settings.json

@@ -387,8 +387,7 @@
         "LABEL": "Company Name",
         "PLACEHOLDER": "Wayne Enterprises"
       },
-      "SUBMIT": "Submit",
+      "SUBMIT": "Submit"
-      "CANCEL": "Cancel"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/ar/agentBots.json

@@ -2,13 +2,23 @@
   "AGENT_BOTS": {
     "HEADER": "الروبوتات",
     "LOADING_EDITOR": "جار جلب المحرر...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "GLOBAL_BOT": "System bot",
+    "CSML_BOT_EDITOR": {
-    "GLOBAL_BOT_BADGE": "النظام",
+      "NAME": {
-    "AVATAR": {
+        "LABEL": "اسم الروبوت",
-      "SUCCESS_DELETE": "Bot avatar deleted successfully",
+        "PLACEHOLDER": "قم بتسمية الروبوت الخاص بك.",
-      "ERROR_DELETE": "Error deleting bot avatar, please try again"
+        "ERROR": "اسم الروبوت مطلوب."
+      },
+      "DESCRIPTION": {
+        "LABEL": "وصف الروبوت",
+        "PLACEHOLDER": "ماذا يفعل هذا الروبوت؟"
+      },
+      "BOT_CONFIG": {
+        "ERROR": "يرجى إدخال تكوين نبوت CSML الخاص بك أعلاه.",
+        "API_ERROR": "تكوين CSML الخاص بك غير صالح. يرجى إصلاحه والمحاولة مرة أخرى."
+      },
+      "SUBMIT": "التحقق والحفظ"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "اختر الروبوت",
@@ -22,7 +32,7 @@
       "SELECT_PLACEHOLDER": "اختر الروبوت"
     },
     "ADD": {
-      "TITLE": "Add Bot",
+      "TITLE": "تكوين روبوت جديد",
       "CANCEL_BUTTON_TEXT": "إلغاء",
       "API": {
         "SUCCESS_MESSAGE": "تمت إضافة الروبوت بنجاح.",
@@ -30,22 +40,16 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
+      "404": "لم يتم العثور على أي روبوتات. يمكنك إنشاء الروبوت بالنقر على زر 'تكوين روبوت جديد' ↗",
       "LOADING": "جار جلب الروبوتات...",
-      "TABLE_HEADER": {
+      "TYPE": "نوع الروبوت"
-        "DETAILS": "Bot Details",
-        "URL": "رابط Webhook"
-      }
     },
     "DELETE": {
       "BUTTON_TEXT": "حذف",
       "TITLE": "حذف الروبوت",
-      "CONFIRM": {
+      "SUBMIT": "حذف",
-        "TITLE": "تأكيد الحذف",
+      "CANCEL_BUTTON_TEXT": "إلغاء",
-        "MESSAGE": "Are you sure you want to delete {name}?",
+      "DESCRIPTION": "هل أنت متأكد أنك تريد حذف هذا الروبوت؟ هذا الإجراء لا يمكن التراجع عنه.",
-        "YES": "نعم، احذف",
-        "NO": "لا، احتفظ"
-      },
       "API": {
         "SUCCESS_MESSAGE": "تم حذف الروبوت بنجاح.",
         "ERROR_MESSAGE": "تعذر حذف الروبوت. يرجى المحاولة مرة أخرى."
@@ -53,44 +57,17 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "تعديل",
+      "LOADING": "جار جلب الروبوتات...",
       "TITLE": "تعديل الروبوت",
+      "CANCEL_BUTTON_TEXT": "إلغاء",
       "API": {
         "SUCCESS_MESSAGE": "تم تحديث الروبوت بنجاح.",
         "ERROR_MESSAGE": "تعذر تحديث الروبوت. يرجى المحاولة مرة أخرى."
       }
     },
-    "FORM": {
-      "AVATAR": {
-        "LABEL": "Bot avatar"
-      },
-      "NAME": {
-        "LABEL": "اسم الروبوت",
-        "PLACEHOLDER": "Enter bot name",
-        "REQUIRED": "اسم الروبوت مطلوب"
-      },
-      "DESCRIPTION": {
-        "LABEL": "الوصف",
-        "PLACEHOLDER": "ماذا يفعل هذا الروبوت؟"
-      },
-      "WEBHOOK_URL": {
-        "LABEL": "رابط Webhook",
-        "PLACEHOLDER": "https://example.com/webhook",
-        "REQUIRED": "Webhook URL is required"
-      },
-      "ERRORS": {
-        "NAME": "اسم الروبوت مطلوب",
-        "URL": "Webhook URL is required",
-        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
-      },
-      "CANCEL": "إلغاء",
-      "CREATE": "Create Bot",
-      "UPDATE": "Update Bot"
-    },
-    "WEBHOOK": {
-      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
-    },
     "TYPES": {
-      "WEBHOOK": "روبوت الـWebhook"
+      "WEBHOOK": "روبوت الـWebhook",
+      "CSML": "بوت CSML"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/automation.json

@@ -126,44 +126,6 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "شرط واحد على الأقل مطلوب",
       "ATLEAST_ONE_ACTION_REQUIRED": "إجراء واحد على الأقل مطلوب"
     },
-    "NONE_OPTION": "لا شيء",
+    "NONE_OPTION": "لا شيء"
-    "EVENTS": {
-      "CONVERSATION_CREATED": "تم إنشاء المحادثة",
-      "CONVERSATION_UPDATED": "تم تحديث المحادثة",
-      "MESSAGE_CREATED": "Message Created",
-      "CONVERSATION_OPENED": "Conversation Opened"
-    },
-    "ACTIONS": {
-      "ASSIGN_AGENT": "Assign to Agent",
-      "ASSIGN_TEAM": "Assign a Team",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "كتم المحادثة",
-      "SNOOZE_CONVERSATION": "تأجيل المحادثة",
-      "RESOLVE_CONVERSATION": "إعادة فتح المحادثة",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "تغيير الأولوية",
-      "ADD_SLA": "Add SLA"
-    },
-    "ATTRIBUTES": {
-      "MESSAGE_TYPE": "Message Type",
-      "MESSAGE_CONTAINS": "Message Contains",
-      "EMAIL": "البريد الإلكتروني",
-      "INBOX": "صندوق الوارد",
-      "CONVERSATION_LANGUAGE": "Conversation Language",
-      "PHONE_NUMBER": "رقم الهاتف",
-      "STATUS": "الحالة",
-      "BROWSER_LANGUAGE": "لغة المتصفح",
-      "MAIL_SUBJECT": "Email Subject",
-      "COUNTRY_NAME": "الدولة",
-      "REFERER_LINK": "Referrer Link",
-      "ASSIGNEE_NAME": "المكلَّف",
-      "TEAM_NAME": "الفريق",
-      "PRIORITY": "الأولوية"
-    }
   }
 }

app/javascript/dashboard/i18n/locale/ar/contact.json

@@ -544,9 +544,6 @@
         "WROTE": "كتب",
         "YOU": "أنت",
         "SAVE": "Save note",
-        "EXPAND": "Expand",
-        "COLLAPSE": "Collapse",
-        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/ar/conversation.json

@@ -32,12 +32,10 @@
     "LOADING_CONVERSATIONS": "جاري جلب المحادثات",
     "CANNOT_REPLY": "لا يمكنك الرد بسبب",
     "24_HOURS_WINDOW": "قيد نافذة الـ 24 ساعة",
-    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "لم يتم تعيين هذه المحادثة لك. هل ترغب في تعيين هذه المحادثة لنفسك؟",
     "ASSIGN_TO_ME": "إسناد لي",
     "TWILIO_WHATSAPP_CAN_REPLY": "يمكنك فقط الرد على هذه المحادثة باستخدام رسالة قالب بسبب",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "قيد نافذة الـ 24 ساعة",
-    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "أنت ترد على:",
     "REMOVE_SELECTION": "إزالة التحديد",
     "DOWNLOAD": "تحميل",
@@ -295,7 +293,6 @@
       "CONVERSATION_ACTIONS": "إجراءات المحادثة",
       "CONVERSATION_LABELS": "وسوم المحادثة",
       "CONVERSATION_INFO": "معلومات المحادثة",
-      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "سمات جهة الاتصال",
       "PREVIOUS_CONVERSATION": "المحادثات السابقة",
       "MACROS": "ماكروس",

app/javascript/dashboard/i18n/locale/ar/generalSettings.json

@@ -1,11 +1,5 @@
 {
   "GENERAL_SETTINGS": {
-    "LIMIT_MESSAGES": {
-      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
-      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
-      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
-      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
-    },
     "TITLE": "إعدادات الحساب",
     "SUBMIT": "تحديث الإعدادات",
     "BACK": "العودة",
@@ -14,26 +8,6 @@
       "ERROR": "تعذر تحديث الإعدادات، الرجاء المحاولة مرة أخرى!",
       "SUCCESS": "تم تحديث إعدادات الحساب بنجاح"
     },
-    "ACCOUNT_DELETE_SECTION": {
-      "TITLE": "Delete your Account",
-      "NOTE": "Once you delete your account, all your data will be deleted.",
-      "BUTTON_TEXT": "Delete Your Account",
-      "CONFIRM": {
-        "TITLE": "Delete Account",
-        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
-        "BUTTON_TEXT": "حذف",
-        "DISMISS": "إلغاء",
-        "PLACE_HOLDER": "الرجاء كتابة {accountName} للتأكيد"
-      },
-      "SUCCESS": "Account marked for deletion",
-      "FAILURE": "Could not delete account, try again!",
-      "SCHEDULED_DELETION": {
-        "TITLE": "Account Scheduled for Deletion",
-        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
-        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
-        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
-      }
-    },
     "FORM": {
       "ERROR": "الرجاء إصلاح الأخطاء في النموذج",
       "GENERAL_SECTION": {
@@ -77,7 +51,6 @@
     "UPDATE_CHATWOOT": "يتوفر تحديث {latestChatwootVersion} لـ Chatwoot. الرجاء التحديث.",
     "LEARN_MORE": "اعرف المزيد",
     "PAYMENT_PENDING": "الدفعة الخاصة بك معلقة. الرجاء تحديث معلومات الدفع الخاصة بك للاستمرار في استخدام Chatwoot",
-    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "لقد تجاوز حسابك حدود الاستخدام، يرجى ترقية خطتك للاستمرار في استخدام Chatwoot",
     "OPEN_BILLING": "فتح الفواتير"
   },

app/javascript/dashboard/i18n/locale/ar/helpCenter.json

@@ -696,8 +696,7 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Slug is required",
+        "ERROR": "Slug is required"
-        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -43,17 +43,7 @@
         "INBOX_NAME": "اسم صندوق الوارد لقناة التواصل",
         "ADD_NAME": "قم بتعيين اسم لصندوق الوارد الخاص بقناتك الجديدة",
         "PICK_NAME": "Pick a Name for your Inbox",
-        "PICK_A_VALUE": "اختر قيمة",
+        "PICK_A_VALUE": "اختر قيمة"
-        "CREATE_INBOX": "إنشاء قناة تواصل"
-      },
-      "INSTAGRAM": {
-        "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
-        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
-        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
-        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
-        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
-        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
-        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "لإضافة حساب تويتر الخاص بك كقناة تواصل، تحتاج إلى مصادقة حسابك على تويتر بك بالنقر على زر \"تسجيل الدخول باستخدام تويتر\" ",
@@ -763,8 +753,7 @@
       "EMAIL": "البريد الإلكتروني",
       "TELEGRAM": "تيليجرام",
       "LINE": "Line",
-      "API": "قناة API",
+      "API": "قناة API"
-      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/integrations.json

@@ -329,34 +329,11 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "إرسال الرسالة...",
-      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain is thinking",
       "YOU": "أنت",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant",
+      "SELECT_ASSISTANT": "Select Assistant"
-      "PROMPTS": {
-        "SUMMARIZE": {
-          "LABEL": "Summarize this conversation",
-          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
-        },
-        "SUGGEST": {
-          "LABEL": "Suggest an answer",
-          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
-        },
-        "RATE": {
-          "LABEL": "Rate this conversation",
-          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
-        }
-      }
-    },
-    "PLAYGROUND": {
-      "USER": "أنت",
-      "ASSISTANT": "Assistant",
-      "MESSAGE_PLACEHOLDER": "أكتب رسالتك...",
-      "HEADER": "Playground",
-      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
-      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
     },
     "PAYWALL": {
       "TITLE": "Upgrade to use Captain AI",
@@ -396,45 +373,21 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
-        "UPDATE": "تحديث",
-        "SECTIONS": {
-          "BASIC_INFO": "Basic Information",
-          "SYSTEM_MESSAGES": "System Messages",
-          "INSTRUCTIONS": "Instructions",
-          "FEATURES": "الخصائص",
-          "TOOLS": "Tools "
-        },
         "NAME": {
-          "LABEL": "الاسم",
+          "LABEL": "Assistant Name",
-          "PLACEHOLDER": "Enter assistant name",
+          "PLACEHOLDER": "Enter a name for the assistant",
-          "ERROR": "The name is required"
+          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "الوصف",
+          "LABEL": "Assistant Description",
-          "PLACEHOLDER": "Enter assistant description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
-          "ERROR": "The description is required"
+          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
           "ERROR": "The product name is required"
         },
-        "WELCOME_MESSAGE": {
-          "LABEL": "Welcome Message",
-          "PLACEHOLDER": "Enter welcome message"
-        },
-        "HANDOFF_MESSAGE": {
-          "LABEL": "Handoff Message",
-          "PLACEHOLDER": "Enter handoff message"
-        },
-        "RESOLUTION_MESSAGE": {
-          "LABEL": "Resolution Message",
-          "PLACEHOLDER": "Enter resolution message"
-        },
-        "INSTRUCTIONS": {
-          "LABEL": "Instructions",
-          "PLACEHOLDER": "Enter instructions for the assistant"
-        },
         "FEATURES": {
           "TITLE": "الخصائص",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
@@ -444,8 +397,7 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
-        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/ar/macros.json

@@ -83,22 +83,6 @@
       "ACTION_PARAMETERS_REQUIRED": "معلمات الإجراء مطلوبة",
       "ATLEAST_ONE_CONDITION_REQUIRED": "شرط واحد على الأقل مطلوب",
       "ATLEAST_ONE_ACTION_REQUIRED": "إجراء واحد على الأقل مطلوب"
-    },
-    "ACTIONS": {
-      "ASSIGN_TEAM": "Assign a Team",
-      "ASSIGN_AGENT": "Assign an Agent",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "كتم المحادثة",
-      "SNOOZE_CONVERSATION": "تأجيل المحادثة",
-      "RESOLVE_CONVERSATION": "إعادة فتح المحادثة",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "تغيير الأولوية",
-      "ADD_PRIVATE_NOTE": "Add a Private Note",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/settings.json

@@ -387,8 +387,7 @@
         "LABEL": "اسم المنشأة",
         "PLACEHOLDER": "مؤسسة Wayne"
       },
-      "SUBMIT": "إرسال",
+      "SUBMIT": "إرسال"
-      "CANCEL": "إلغاء"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/az/agentBots.json

@@ -2,13 +2,23 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "GLOBAL_BOT": "System bot",
+    "CSML_BOT_EDITOR": {
-    "GLOBAL_BOT_BADGE": "System",
+      "NAME": {
-    "AVATAR": {
+        "LABEL": "Bot name",
-      "SUCCESS_DELETE": "Bot avatar deleted successfully",
+        "PLACEHOLDER": "Name your bot.",
-      "ERROR_DELETE": "Error deleting bot avatar, please try again"
+        "ERROR": "Bot name is required."
+      },
+      "DESCRIPTION": {
+        "LABEL": "Bot description",
+        "PLACEHOLDER": "What does this bot do?"
+      },
+      "BOT_CONFIG": {
+        "ERROR": "Please enter your CSML bot configuration above.",
+        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
+      },
+      "SUBMIT": "Validate and save"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
@@ -22,7 +32,7 @@
       "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
-      "TITLE": "Add Bot",
+      "TITLE": "Configure new bot",
       "CANCEL_BUTTON_TEXT": "Cancel",
       "API": {
         "SUCCESS_MESSAGE": "Bot added successfully.",
@@ -30,22 +40,16 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
+      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
       "LOADING": "Fetching bots...",
-      "TABLE_HEADER": {
+      "TYPE": "Bot type"
-        "DETAILS": "Bot Details",
-        "URL": "Webhook URL"
-      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Delete",
       "TITLE": "Delete bot",
-      "CONFIRM": {
+      "SUBMIT": "Delete",
-        "TITLE": "Confirm Deletion",
+      "CANCEL_BUTTON_TEXT": "Cancel",
-        "MESSAGE": "Are you sure you want to delete {name}?",
+      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
-        "YES": "Yes, Delete",
-        "NO": "No, Keep"
-      },
       "API": {
         "SUCCESS_MESSAGE": "Bot deleted successfully.",
         "ERROR_MESSAGE": "Could not delete bot. Please try again."
@@ -53,44 +57,17 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Edit",
+      "LOADING": "Fetching bots...",
       "TITLE": "Edit bot",
+      "CANCEL_BUTTON_TEXT": "Cancel",
       "API": {
         "SUCCESS_MESSAGE": "Bot updated successfully.",
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
-    "FORM": {
-      "AVATAR": {
-        "LABEL": "Bot avatar"
-      },
-      "NAME": {
-        "LABEL": "Bot name",
-        "PLACEHOLDER": "Enter bot name",
-        "REQUIRED": "Bot name is required"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Description",
-        "PLACEHOLDER": "What does this bot do?"
-      },
-      "WEBHOOK_URL": {
-        "LABEL": "Webhook URL",
-        "PLACEHOLDER": "https://example.com/webhook",
-        "REQUIRED": "Webhook URL is required"
-      },
-      "ERRORS": {
-        "NAME": "Bot name is required",
-        "URL": "Webhook URL is required",
-        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
-      },
-      "CANCEL": "Cancel",
-      "CREATE": "Create Bot",
-      "UPDATE": "Update Bot"
-    },
-    "WEBHOOK": {
-      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
-    },
     "TYPES": {
-      "WEBHOOK": "Webhook bot"
+      "WEBHOOK": "Webhook bot",
+      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/az/automation.json

@@ -126,44 +126,6 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
-    "NONE_OPTION": "None",
+    "NONE_OPTION": "None"
-    "EVENTS": {
-      "CONVERSATION_CREATED": "Conversation Created",
-      "CONVERSATION_UPDATED": "Conversation Updated",
-      "MESSAGE_CREATED": "Message Created",
-      "CONVERSATION_OPENED": "Conversation Opened"
-    },
-    "ACTIONS": {
-      "ASSIGN_AGENT": "Assign to Agent",
-      "ASSIGN_TEAM": "Assign a Team",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Mute Conversation",
-      "SNOOZE_CONVERSATION": "Snooze Conversation",
-      "RESOLVE_CONVERSATION": "Resolve Conversation",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "Change Priority",
-      "ADD_SLA": "Add SLA"
-    },
-    "ATTRIBUTES": {
-      "MESSAGE_TYPE": "Message Type",
-      "MESSAGE_CONTAINS": "Message Contains",
-      "EMAIL": "Email",
-      "INBOX": "Inbox",
-      "CONVERSATION_LANGUAGE": "Conversation Language",
-      "PHONE_NUMBER": "Phone Number",
-      "STATUS": "Status",
-      "BROWSER_LANGUAGE": "Browser Language",
-      "MAIL_SUBJECT": "Email Subject",
-      "COUNTRY_NAME": "Country",
-      "REFERER_LINK": "Referrer Link",
-      "ASSIGNEE_NAME": "Assignee",
-      "TEAM_NAME": "Team",
-      "PRIORITY": "Priority"
-    }
   }
 }

app/javascript/dashboard/i18n/locale/az/contact.json

@@ -544,9 +544,6 @@
         "WROTE": "wrote",
         "YOU": "You",
         "SAVE": "Save note",
-        "EXPAND": "Expand",
-        "COLLAPSE": "Collapse",
-        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/az/conversation.json

@@ -32,12 +32,10 @@
     "LOADING_CONVERSATIONS": "Loading Conversations",
     "CANNOT_REPLY": "You cannot reply due to",
     "24_HOURS_WINDOW": "24 hour message window restriction",
-    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
     "ASSIGN_TO_ME": "Assign to me",
     "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
-    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "You are replying to:",
     "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "Download",
@@ -295,7 +293,6 @@
       "CONVERSATION_ACTIONS": "Conversation Actions",
       "CONVERSATION_LABELS": "Conversation Labels",
       "CONVERSATION_INFO": "Conversation Information",
-      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Contact Attributes",
       "PREVIOUS_CONVERSATION": "Previous Conversations",
       "MACROS": "Macros",

app/javascript/dashboard/i18n/locale/az/generalSettings.json

@@ -1,11 +1,5 @@
 {
   "GENERAL_SETTINGS": {
-    "LIMIT_MESSAGES": {
-      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
-      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
-      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
-      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
-    },
     "TITLE": "Account settings",
     "SUBMIT": "Update settings",
     "BACK": "Back",
@@ -14,26 +8,6 @@
       "ERROR": "Could not update settings, try again!",
       "SUCCESS": "Successfully updated account settings"
     },
-    "ACCOUNT_DELETE_SECTION": {
-      "TITLE": "Delete your Account",
-      "NOTE": "Once you delete your account, all your data will be deleted.",
-      "BUTTON_TEXT": "Delete Your Account",
-      "CONFIRM": {
-        "TITLE": "Delete Account",
-        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
-        "BUTTON_TEXT": "Delete",
-        "DISMISS": "Cancel",
-        "PLACE_HOLDER": "Please type {accountName} to confirm"
-      },
-      "SUCCESS": "Account marked for deletion",
-      "FAILURE": "Could not delete account, try again!",
-      "SCHEDULED_DELETION": {
-        "TITLE": "Account Scheduled for Deletion",
-        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
-        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
-        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
-      }
-    },
     "FORM": {
       "ERROR": "Please fix form errors",
       "GENERAL_SECTION": {
@@ -77,7 +51,6 @@
     "UPDATE_CHATWOOT": "An update {latestChatwootVersion} for Chatwoot is available. Please update your instance.",
     "LEARN_MORE": "Learn more",
     "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
-    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
     "OPEN_BILLING": "Open billing"
   },

app/javascript/dashboard/i18n/locale/az/helpCenter.json

@@ -696,8 +696,7 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Slug is required",
+        "ERROR": "Slug is required"
-        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/az/inboxMgmt.json

@@ -43,17 +43,7 @@
         "INBOX_NAME": "Inbox Name",
         "ADD_NAME": "Add a name for your inbox",
         "PICK_NAME": "Pick a Name for your Inbox",
-        "PICK_A_VALUE": "Pick a value",
+        "PICK_A_VALUE": "Pick a value"
-        "CREATE_INBOX": "Create Inbox"
-      },
-      "INSTAGRAM": {
-        "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
-        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
-        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
-        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
-        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
-        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
-        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "To add your Twitter profile as a channel, you need to authenticate your Twitter Profile by clicking on 'Sign in with Twitter' ",
@@ -763,8 +753,7 @@
       "EMAIL": "Email",
       "TELEGRAM": "Telegram",
       "LINE": "Line",
-      "API": "API Channel",
+      "API": "API Channel"
-      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/az/integrations.json

@@ -329,34 +329,11 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Send message...",
-      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain is thinking",
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant",
+      "SELECT_ASSISTANT": "Select Assistant"
-      "PROMPTS": {
-        "SUMMARIZE": {
-          "LABEL": "Summarize this conversation",
-          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
-        },
-        "SUGGEST": {
-          "LABEL": "Suggest an answer",
-          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
-        },
-        "RATE": {
-          "LABEL": "Rate this conversation",
-          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
-        }
-      }
-    },
-    "PLAYGROUND": {
-      "USER": "You",
-      "ASSISTANT": "Assistant",
-      "MESSAGE_PLACEHOLDER": "Type your message...",
-      "HEADER": "Playground",
-      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
-      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
     },
     "PAYWALL": {
       "TITLE": "Upgrade to use Captain AI",
@@ -396,45 +373,21 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
-        "UPDATE": "Update",
-        "SECTIONS": {
-          "BASIC_INFO": "Basic Information",
-          "SYSTEM_MESSAGES": "System Messages",
-          "INSTRUCTIONS": "Instructions",
-          "FEATURES": "Features",
-          "TOOLS": "Tools "
-        },
         "NAME": {
-          "LABEL": "Name",
+          "LABEL": "Assistant Name",
-          "PLACEHOLDER": "Enter assistant name",
+          "PLACEHOLDER": "Enter a name for the assistant",
-          "ERROR": "The name is required"
+          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Description",
+          "LABEL": "Assistant Description",
-          "PLACEHOLDER": "Enter assistant description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
-          "ERROR": "The description is required"
+          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
           "ERROR": "The product name is required"
         },
-        "WELCOME_MESSAGE": {
-          "LABEL": "Welcome Message",
-          "PLACEHOLDER": "Enter welcome message"
-        },
-        "HANDOFF_MESSAGE": {
-          "LABEL": "Handoff Message",
-          "PLACEHOLDER": "Enter handoff message"
-        },
-        "RESOLUTION_MESSAGE": {
-          "LABEL": "Resolution Message",
-          "PLACEHOLDER": "Enter resolution message"
-        },
-        "INSTRUCTIONS": {
-          "LABEL": "Instructions",
-          "PLACEHOLDER": "Enter instructions for the assistant"
-        },
         "FEATURES": {
           "TITLE": "Features",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
@@ -444,8 +397,7 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
-        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/az/macros.json

@@ -83,22 +83,6 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    },
-    "ACTIONS": {
-      "ASSIGN_TEAM": "Assign a Team",
-      "ASSIGN_AGENT": "Assign an Agent",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Mute Conversation",
-      "SNOOZE_CONVERSATION": "Snooze Conversation",
-      "RESOLVE_CONVERSATION": "Resolve Conversation",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "Change Priority",
-      "ADD_PRIVATE_NOTE": "Add a Private Note",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
     }
   }
 }

app/javascript/dashboard/i18n/locale/az/settings.json

@@ -387,8 +387,7 @@
         "LABEL": "Company Name",
         "PLACEHOLDER": "Wayne Enterprises"
       },
-      "SUBMIT": "Submit",
+      "SUBMIT": "Submit"
-      "CANCEL": "Cancel"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/bg/agentBots.json

@@ -2,13 +2,23 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "GLOBAL_BOT": "System bot",
+    "CSML_BOT_EDITOR": {
-    "GLOBAL_BOT_BADGE": "System",
+      "NAME": {
-    "AVATAR": {
+        "LABEL": "Bot name",
-      "SUCCESS_DELETE": "Bot avatar deleted successfully",
+        "PLACEHOLDER": "Name your bot.",
-      "ERROR_DELETE": "Error deleting bot avatar, please try again"
+        "ERROR": "Bot name is required."
+      },
+      "DESCRIPTION": {
+        "LABEL": "Bot description",
+        "PLACEHOLDER": "What does this bot do?"
+      },
+      "BOT_CONFIG": {
+        "ERROR": "Please enter your CSML bot configuration above.",
+        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
+      },
+      "SUBMIT": "Validate and save"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
@@ -22,7 +32,7 @@
       "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
-      "TITLE": "Add Bot",
+      "TITLE": "Configure new bot",
       "CANCEL_BUTTON_TEXT": "Отмени",
       "API": {
         "SUCCESS_MESSAGE": "Bot added successfully.",
@@ -30,22 +40,16 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
+      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
       "LOADING": "Fetching bots...",
-      "TABLE_HEADER": {
+      "TYPE": "Bot type"
-        "DETAILS": "Bot Details",
-        "URL": "Webhook URL"
-      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Изтрий",
       "TITLE": "Delete bot",
-      "CONFIRM": {
+      "SUBMIT": "Изтрий",
-        "TITLE": "Потвърди изтриването",
+      "CANCEL_BUTTON_TEXT": "Отмени",
-        "MESSAGE": "Are you sure you want to delete {name}?",
+      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
-        "YES": "Да, изтрий",
-        "NO": "Не, запази"
-      },
       "API": {
         "SUCCESS_MESSAGE": "Bot deleted successfully.",
         "ERROR_MESSAGE": "Could not delete bot. Please try again."
@@ -53,44 +57,17 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Редактирай",
+      "LOADING": "Fetching bots...",
       "TITLE": "Edit bot",
+      "CANCEL_BUTTON_TEXT": "Отмени",
       "API": {
         "SUCCESS_MESSAGE": "Bot updated successfully.",
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
-    "FORM": {
-      "AVATAR": {
-        "LABEL": "Bot avatar"
-      },
-      "NAME": {
-        "LABEL": "Bot name",
-        "PLACEHOLDER": "Enter bot name",
-        "REQUIRED": "Bot name is required"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Описание",
-        "PLACEHOLDER": "What does this bot do?"
-      },
-      "WEBHOOK_URL": {
-        "LABEL": "Webhook URL",
-        "PLACEHOLDER": "https://example.com/webhook",
-        "REQUIRED": "Webhook URL is required"
-      },
-      "ERRORS": {
-        "NAME": "Bot name is required",
-        "URL": "Webhook URL is required",
-        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
-      },
-      "CANCEL": "Отмени",
-      "CREATE": "Create Bot",
-      "UPDATE": "Update Bot"
-    },
-    "WEBHOOK": {
-      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
-    },
     "TYPES": {
-      "WEBHOOK": "Webhook bot"
+      "WEBHOOK": "Webhook bot",
+      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/bg/automation.json

@@ -126,44 +126,6 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
-    "NONE_OPTION": "Нито един",
+    "NONE_OPTION": "Нито един"
-    "EVENTS": {
-      "CONVERSATION_CREATED": "Conversation Created",
-      "CONVERSATION_UPDATED": "Conversation Updated",
-      "MESSAGE_CREATED": "Message Created",
-      "CONVERSATION_OPENED": "Conversation Opened"
-    },
-    "ACTIONS": {
-      "ASSIGN_AGENT": "Assign to Agent",
-      "ASSIGN_TEAM": "Assign a Team",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Заглушаване на разговора",
-      "SNOOZE_CONVERSATION": "Snooze Conversation",
-      "RESOLVE_CONVERSATION": "Resolve Conversation",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "Change Priority",
-      "ADD_SLA": "Add SLA"
-    },
-    "ATTRIBUTES": {
-      "MESSAGE_TYPE": "Message Type",
-      "MESSAGE_CONTAINS": "Message Contains",
-      "EMAIL": "Email",
-      "INBOX": "Входяща кутия",
-      "CONVERSATION_LANGUAGE": "Conversation Language",
-      "PHONE_NUMBER": "Phone Number",
-      "STATUS": "Статус",
-      "BROWSER_LANGUAGE": "Език на браузъра",
-      "MAIL_SUBJECT": "Email Subject",
-      "COUNTRY_NAME": "Държава",
-      "REFERER_LINK": "Referrer Link",
-      "ASSIGNEE_NAME": "Assignee",
-      "TEAM_NAME": "Team",
-      "PRIORITY": "Priority"
-    }
   }
 }

app/javascript/dashboard/i18n/locale/bg/contact.json

@@ -544,9 +544,6 @@
         "WROTE": "wrote",
         "YOU": "You",
         "SAVE": "Save note",
-        "EXPAND": "Expand",
-        "COLLAPSE": "Collapse",
-        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/bg/conversation.json

@@ -32,12 +32,10 @@
     "LOADING_CONVERSATIONS": "Loading Conversations",
     "CANNOT_REPLY": "You cannot reply due to",
     "24_HOURS_WINDOW": "24 hour message window restriction",
-    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
     "ASSIGN_TO_ME": "Assign to me",
     "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
-    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "You are replying to:",
     "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "Download",
@@ -295,7 +293,6 @@
       "CONVERSATION_ACTIONS": "Conversation Actions",
       "CONVERSATION_LABELS": "Етикети на разговора",
       "CONVERSATION_INFO": "Conversation Information",
-      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Contact Attributes",
       "PREVIOUS_CONVERSATION": "Предишни разговори",
       "MACROS": "Macros",

app/javascript/dashboard/i18n/locale/bg/generalSettings.json

@@ -1,11 +1,5 @@
 {
   "GENERAL_SETTINGS": {
-    "LIMIT_MESSAGES": {
-      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
-      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
-      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
-      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
-    },
     "TITLE": "Account settings",
     "SUBMIT": "Update settings",
     "BACK": "Back",
@@ -14,26 +8,6 @@
       "ERROR": "Could not update settings, try again!",
       "SUCCESS": "Successfully updated account settings"
     },
-    "ACCOUNT_DELETE_SECTION": {
-      "TITLE": "Delete your Account",
-      "NOTE": "Once you delete your account, all your data will be deleted.",
-      "BUTTON_TEXT": "Delete Your Account",
-      "CONFIRM": {
-        "TITLE": "Delete Account",
-        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
-        "BUTTON_TEXT": "Изтрий",
-        "DISMISS": "Отмени",
-        "PLACE_HOLDER": "Please type {accountName} to confirm"
-      },
-      "SUCCESS": "Account marked for deletion",
-      "FAILURE": "Could not delete account, try again!",
-      "SCHEDULED_DELETION": {
-        "TITLE": "Account Scheduled for Deletion",
-        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
-        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
-        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
-      }
-    },
     "FORM": {
       "ERROR": "Please fix form errors",
       "GENERAL_SECTION": {
@@ -77,7 +51,6 @@
     "UPDATE_CHATWOOT": "An update {latestChatwootVersion} for Chatwoot is available. Please update your instance.",
     "LEARN_MORE": "Learn more",
     "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
-    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
     "OPEN_BILLING": "Open billing"
   },

app/javascript/dashboard/i18n/locale/bg/helpCenter.json

@@ -696,8 +696,7 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Slug is required",
+        "ERROR": "Slug is required"
-        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json

@@ -43,17 +43,7 @@
         "INBOX_NAME": "Inbox Name",
         "ADD_NAME": "Add a name for your inbox",
         "PICK_NAME": "Pick a Name for your Inbox",
-        "PICK_A_VALUE": "Pick a value",
+        "PICK_A_VALUE": "Pick a value"
-        "CREATE_INBOX": "Create Inbox"
-      },
-      "INSTAGRAM": {
-        "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
-        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
-        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
-        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
-        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
-        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
-        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "To add your Twitter profile as a channel, you need to authenticate your Twitter Profile by clicking on 'Sign in with Twitter' ",
@@ -763,8 +753,7 @@
       "EMAIL": "Имейл",
       "TELEGRAM": "Telegram",
       "LINE": "Line",
-      "API": "API Channel",
+      "API": "API Channel"
-      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/bg/integrations.json

@@ -329,34 +329,11 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Изпрати съобщение...",
-      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain is thinking",
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant",
+      "SELECT_ASSISTANT": "Select Assistant"
-      "PROMPTS": {
-        "SUMMARIZE": {
-          "LABEL": "Summarize this conversation",
-          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
-        },
-        "SUGGEST": {
-          "LABEL": "Suggest an answer",
-          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
-        },
-        "RATE": {
-          "LABEL": "Rate this conversation",
-          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
-        }
-      }
-    },
-    "PLAYGROUND": {
-      "USER": "You",
-      "ASSISTANT": "Assistant",
-      "MESSAGE_PLACEHOLDER": "Напишете вашето съобщение...",
-      "HEADER": "Playground",
-      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
-      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
     },
     "PAYWALL": {
       "TITLE": "Upgrade to use Captain AI",
@@ -396,45 +373,21 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
-        "UPDATE": "Update",
-        "SECTIONS": {
-          "BASIC_INFO": "Basic Information",
-          "SYSTEM_MESSAGES": "System Messages",
-          "INSTRUCTIONS": "Instructions",
-          "FEATURES": "Features",
-          "TOOLS": "Tools "
-        },
         "NAME": {
-          "LABEL": "Име",
+          "LABEL": "Assistant Name",
-          "PLACEHOLDER": "Enter assistant name",
+          "PLACEHOLDER": "Enter a name for the assistant",
-          "ERROR": "The name is required"
+          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Описание",
+          "LABEL": "Assistant Description",
-          "PLACEHOLDER": "Enter assistant description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
-          "ERROR": "The description is required"
+          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
           "ERROR": "The product name is required"
         },
-        "WELCOME_MESSAGE": {
-          "LABEL": "Welcome Message",
-          "PLACEHOLDER": "Enter welcome message"
-        },
-        "HANDOFF_MESSAGE": {
-          "LABEL": "Handoff Message",
-          "PLACEHOLDER": "Enter handoff message"
-        },
-        "RESOLUTION_MESSAGE": {
-          "LABEL": "Resolution Message",
-          "PLACEHOLDER": "Enter resolution message"
-        },
-        "INSTRUCTIONS": {
-          "LABEL": "Instructions",
-          "PLACEHOLDER": "Enter instructions for the assistant"
-        },
         "FEATURES": {
           "TITLE": "Features",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
@@ -444,8 +397,7 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
-        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/bg/macros.json

@@ -83,22 +83,6 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    },
-    "ACTIONS": {
-      "ASSIGN_TEAM": "Assign a Team",
-      "ASSIGN_AGENT": "Assign an Agent",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Заглушаване на разговора",
-      "SNOOZE_CONVERSATION": "Snooze Conversation",
-      "RESOLVE_CONVERSATION": "Resolve Conversation",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "Change Priority",
-      "ADD_PRIVATE_NOTE": "Add a Private Note",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
     }
   }
 }

app/javascript/dashboard/i18n/locale/bg/settings.json

@@ -387,8 +387,7 @@
         "LABEL": "Име на фирма",
         "PLACEHOLDER": "Wayne Enterprises"
       },
-      "SUBMIT": "Изпращане",
+      "SUBMIT": "Изпращане"
-      "CANCEL": "Отмени"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/ca/agentBots.json

@@ -2,13 +2,23 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "S'està carregant l'editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "GLOBAL_BOT": "System bot",
+    "CSML_BOT_EDITOR": {
-    "GLOBAL_BOT_BADGE": "Sistema",
+      "NAME": {
-    "AVATAR": {
+        "LABEL": "Nom del bot",
-      "SUCCESS_DELETE": "Bot avatar deleted successfully",
+        "PLACEHOLDER": "Anomena el teu bot.",
-      "ERROR_DELETE": "Error deleting bot avatar, please try again"
+        "ERROR": "El nom del bot és obligatori."
+      },
+      "DESCRIPTION": {
+        "LABEL": "Descripció del bot",
+        "PLACEHOLDER": "Què fa aquest bot?"
+      },
+      "BOT_CONFIG": {
+        "ERROR": "Introdueix la configuració del bot CSML més amunt.",
+        "API_ERROR": "La vostra configuració CSML no és vàlida. Arregla-ho i torna-ho a provar."
+      },
+      "SUBMIT": "Valida i desa"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Selecciona un bot d'agent",
@@ -22,7 +32,7 @@
       "SELECT_PLACEHOLDER": "Selecciona el bot"
     },
     "ADD": {
-      "TITLE": "Add Bot",
+      "TITLE": "Configura el nou bot",
       "CANCEL_BUTTON_TEXT": "Cancel·la",
       "API": {
         "SUCCESS_MESSAGE": "Bot afegit correctament.",
@@ -30,22 +40,16 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
+      "404": "No s'han trobat bots. Pots crear un bot fent clic al botó \"Configura un bot nou\" ↗",
       "LOADING": "S'estan obtenint bots...",
-      "TABLE_HEADER": {
+      "TYPE": "Tipus de bot"
-        "DETAILS": "Bot Details",
-        "URL": "URL del webhook"
-      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Esborrar",
       "TITLE": "Suprimeix el bot",
-      "CONFIRM": {
+      "SUBMIT": "Esborrar",
-        "TITLE": "Confirma l'esborrat",
+      "CANCEL_BUTTON_TEXT": "Cancel·la",
-        "MESSAGE": "Are you sure you want to delete {name}?",
+      "DESCRIPTION": "Estàs segur que vols suprimir aquest bot? Aquesta acció és irreversible.",
-        "YES": "Si, esborra",
-        "NO": "No, segueix"
-      },
       "API": {
         "SUCCESS_MESSAGE": "S'ha esborrat el bot correctament.",
         "ERROR_MESSAGE": "No s'ha pogut eliminar el bot. Torneu-ho a provar més endavant."
@@ -53,44 +57,17 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Edita",
+      "LOADING": "S'estan obtenint bots...",
       "TITLE": "Edita el bot",
+      "CANCEL_BUTTON_TEXT": "Cancel·la",
       "API": {
         "SUCCESS_MESSAGE": "Bot actualitzat correctament.",
         "ERROR_MESSAGE": "No s'ha pogut actualitzar el bot. Torneu-ho a provar."
       }
     },
-    "FORM": {
-      "AVATAR": {
-        "LABEL": "Bot avatar"
-      },
-      "NAME": {
-        "LABEL": "Nom del bot",
-        "PLACEHOLDER": "Enter bot name",
-        "REQUIRED": "El nom del bot és obligatori"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Descripció",
-        "PLACEHOLDER": "Què fa aquest bot?"
-      },
-      "WEBHOOK_URL": {
-        "LABEL": "URL del webhook",
-        "PLACEHOLDER": "https://example.com/webhook",
-        "REQUIRED": "Webhook URL is required"
-      },
-      "ERRORS": {
-        "NAME": "El nom del bot és obligatori",
-        "URL": "Webhook URL is required",
-        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
-      },
-      "CANCEL": "Cancel·la",
-      "CREATE": "Create Bot",
-      "UPDATE": "Update Bot"
-    },
-    "WEBHOOK": {
-      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
-    },
     "TYPES": {
-      "WEBHOOK": "Webhook bot"
+      "WEBHOOK": "Webhook bot",
+      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/automation.json

@@ -126,44 +126,6 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
-    "NONE_OPTION": "Ningú",
+    "NONE_OPTION": "Ningú"
-    "EVENTS": {
-      "CONVERSATION_CREATED": "Conversa Creada",
-      "CONVERSATION_UPDATED": "Conversa Actualitzada",
-      "MESSAGE_CREATED": "Message Created",
-      "CONVERSATION_OPENED": "Conversation Opened"
-    },
-    "ACTIONS": {
-      "ASSIGN_AGENT": "Assign to Agent",
-      "ASSIGN_TEAM": "Assign a Team",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Silencia la conversa",
-      "SNOOZE_CONVERSATION": "Posposa la conversa",
-      "RESOLVE_CONVERSATION": "Resol la conversa",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "Canvia la prioritat",
-      "ADD_SLA": "Afegeix SLA"
-    },
-    "ATTRIBUTES": {
-      "MESSAGE_TYPE": "Message Type",
-      "MESSAGE_CONTAINS": "Message Contains",
-      "EMAIL": "Correu electrònic",
-      "INBOX": "Safata d'entrada",
-      "CONVERSATION_LANGUAGE": "Conversation Language",
-      "PHONE_NUMBER": "Número de telèfon",
-      "STATUS": "Estat",
-      "BROWSER_LANGUAGE": "Idioma del navegador",
-      "MAIL_SUBJECT": "Email Subject",
-      "COUNTRY_NAME": "País",
-      "REFERER_LINK": "Referrer Link",
-      "ASSIGNEE_NAME": "Cessionari",
-      "TEAM_NAME": "Equip",
-      "PRIORITY": "Prioritat"
-    }
   }
 }

app/javascript/dashboard/i18n/locale/ca/contact.json

@@ -544,9 +544,6 @@
         "WROTE": "va escriure",
         "YOU": "Tu",
         "SAVE": "Save note",
-        "EXPAND": "Expandeix",
-        "COLLAPSE": "Collapse",
-        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/ca/conversation.json

@@ -32,12 +32,10 @@
     "LOADING_CONVERSATIONS": "S'estan carregant les converses",
     "CANNOT_REPLY": "No pots respondre degut a",
     "24_HOURS_WINDOW": "Restricció de finestra de missatges de 24 hores",
-    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "Aquesta conversa no està assignada a tu. Vols assignar-te-la?",
     "ASSIGN_TO_ME": "Assigna'm",
     "TWILIO_WHATSAPP_CAN_REPLY": "Només pots respondre a aquesta conversa mitjançant una plantilla de missatge a causa de",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "Restricció de finestra de missatges de 24 hores",
-    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "Estas responent a:",
     "REMOVE_SELECTION": "Elimina la selecció",
     "DOWNLOAD": "Descarrega",
@@ -295,7 +293,6 @@
       "CONVERSATION_ACTIONS": "Accions de conversa",
       "CONVERSATION_LABELS": "Etiquetes de converses",
       "CONVERSATION_INFO": "Informació de la conversa",
-      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Atributs de contacte",
       "PREVIOUS_CONVERSATION": "Converses prèvies",
       "MACROS": "Macros",

app/javascript/dashboard/i18n/locale/ca/generalSettings.json

@@ -1,11 +1,5 @@
 {
   "GENERAL_SETTINGS": {
-    "LIMIT_MESSAGES": {
-      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
-      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
-      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
-      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
-    },
     "TITLE": "Configuració del compte",
     "SUBMIT": "Actualització de la configuració",
     "BACK": "Enrere",
@@ -14,26 +8,6 @@
       "ERROR": "No s'ha pogut actualitzar la configuració, torna-ho a provar!",
       "SUCCESS": "La configuració del compte s'ha actualitzat correctament"
     },
-    "ACCOUNT_DELETE_SECTION": {
-      "TITLE": "Delete your Account",
-      "NOTE": "Once you delete your account, all your data will be deleted.",
-      "BUTTON_TEXT": "Delete Your Account",
-      "CONFIRM": {
-        "TITLE": "Delete Account",
-        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
-        "BUTTON_TEXT": "Esborrar",
-        "DISMISS": "Cancel·la",
-        "PLACE_HOLDER": "Escriu {accountName} per confirmar"
-      },
-      "SUCCESS": "Account marked for deletion",
-      "FAILURE": "Could not delete account, try again!",
-      "SCHEDULED_DELETION": {
-        "TITLE": "Account Scheduled for Deletion",
-        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
-        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
-        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
-      }
-    },
     "FORM": {
       "ERROR": "Corregiu els errors del formulari",
       "GENERAL_SECTION": {
@@ -77,7 +51,6 @@
     "UPDATE_CHATWOOT": "L'actualització {latestChatwootVersion} per Chatwoot està disponible. Si us plau, actualitza l'instancia.",
     "LEARN_MORE": "Aprèn més",
     "PAYMENT_PENDING": "El teu pagament està pendent. Actualitzeu la vostra informació de pagament per continuar utilitzant Chatwoot",
-    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "El teu compte ha superat els límits d'ús, actualitza el pla per continuar utilitzant Chatwoot",
     "OPEN_BILLING": "Obrir facturació"
   },

app/javascript/dashboard/i18n/locale/ca/helpCenter.json

@@ -696,8 +696,7 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "El slug és obligatori",
+        "ERROR": "El slug és obligatori"
-        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json

@@ -43,17 +43,7 @@
         "INBOX_NAME": "Nom de la safata d'entrada",
         "ADD_NAME": "Afegeix un nom per a la safata d'entrada",
         "PICK_NAME": "Tria un nom per a la teva safata d'entrada",
-        "PICK_A_VALUE": "Tria un valor",
+        "PICK_A_VALUE": "Tria un valor"
-        "CREATE_INBOX": "Crear safata d'entrada"
-      },
-      "INSTAGRAM": {
-        "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
-        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
-        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
-        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
-        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
-        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
-        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "Per afegir el teu perfil de Twitter com a canal, has d'autentificar el vostre perfil de Twitter fent clic a 'Inicieu la sessió amb Twitter' ",
@@ -763,8 +753,7 @@
       "EMAIL": "Correu electrònic",
       "TELEGRAM": "Telegram",
       "LINE": "Line",
-      "API": "Canal de l'API",
+      "API": "Canal de l'API"
-      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/integrations.json

@@ -329,34 +329,11 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Envia missatge...",
-      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain is thinking",
       "YOU": "Tu",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant",
+      "SELECT_ASSISTANT": "Select Assistant"
-      "PROMPTS": {
-        "SUMMARIZE": {
-          "LABEL": "Summarize this conversation",
-          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
-        },
-        "SUGGEST": {
-          "LABEL": "Suggest an answer",
-          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
-        },
-        "RATE": {
-          "LABEL": "Rate this conversation",
-          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
-        }
-      }
-    },
-    "PLAYGROUND": {
-      "USER": "Tu",
-      "ASSISTANT": "Assistant",
-      "MESSAGE_PLACEHOLDER": "Escriu el missatge...",
-      "HEADER": "Playground",
-      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
-      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
     },
     "PAYWALL": {
       "TITLE": "Upgrade to use Captain AI",
@@ -396,45 +373,21 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
-        "UPDATE": "Actualitza",
-        "SECTIONS": {
-          "BASIC_INFO": "Basic Information",
-          "SYSTEM_MESSAGES": "System Messages",
-          "INSTRUCTIONS": "Instructions",
-          "FEATURES": "Característiques",
-          "TOOLS": "Tools "
-        },
         "NAME": {
-          "LABEL": "Nom",
+          "LABEL": "Assistant Name",
-          "PLACEHOLDER": "Enter assistant name",
+          "PLACEHOLDER": "Enter a name for the assistant",
-          "ERROR": "The name is required"
+          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Descripció",
+          "LABEL": "Assistant Description",
-          "PLACEHOLDER": "Enter assistant description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
-          "ERROR": "The description is required"
+          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
           "ERROR": "The product name is required"
         },
-        "WELCOME_MESSAGE": {
-          "LABEL": "Welcome Message",
-          "PLACEHOLDER": "Enter welcome message"
-        },
-        "HANDOFF_MESSAGE": {
-          "LABEL": "Handoff Message",
-          "PLACEHOLDER": "Enter handoff message"
-        },
-        "RESOLUTION_MESSAGE": {
-          "LABEL": "Resolution Message",
-          "PLACEHOLDER": "Enter resolution message"
-        },
-        "INSTRUCTIONS": {
-          "LABEL": "Instructions",
-          "PLACEHOLDER": "Enter instructions for the assistant"
-        },
         "FEATURES": {
           "TITLE": "Característiques",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
@@ -444,8 +397,7 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
-        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/ca/macros.json

@@ -83,22 +83,6 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    },
-    "ACTIONS": {
-      "ASSIGN_TEAM": "Assign a Team",
-      "ASSIGN_AGENT": "Assign an Agent",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Silencia la conversa",
-      "SNOOZE_CONVERSATION": "Posposa la conversa",
-      "RESOLVE_CONVERSATION": "Resol la conversa",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "Canvia la prioritat",
-      "ADD_PRIVATE_NOTE": "Add a Private Note",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/settings.json

@@ -387,8 +387,7 @@
         "LABEL": "Nom de la companyia",
         "PLACEHOLDER": "Wayne Enterprises"
       },
-      "SUBMIT": "Envia",
+      "SUBMIT": "Envia"
-      "CANCEL": "Cancel·la"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/cs/agentBots.json

@@ -2,13 +2,23 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "GLOBAL_BOT": "System bot",
+    "CSML_BOT_EDITOR": {
-    "GLOBAL_BOT_BADGE": "System",
+      "NAME": {
-    "AVATAR": {
+        "LABEL": "Bot name",
-      "SUCCESS_DELETE": "Bot avatar deleted successfully",
+        "PLACEHOLDER": "Name your bot.",
-      "ERROR_DELETE": "Error deleting bot avatar, please try again"
+        "ERROR": "Bot name is required."
+      },
+      "DESCRIPTION": {
+        "LABEL": "Bot description",
+        "PLACEHOLDER": "What does this bot do?"
+      },
+      "BOT_CONFIG": {
+        "ERROR": "Please enter your CSML bot configuration above.",
+        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
+      },
+      "SUBMIT": "Validate and save"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
@@ -22,7 +32,7 @@
       "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
-      "TITLE": "Add Bot",
+      "TITLE": "Configure new bot",
       "CANCEL_BUTTON_TEXT": "Zrušit",
       "API": {
         "SUCCESS_MESSAGE": "Bot added successfully.",
@@ -30,22 +40,16 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
+      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
       "LOADING": "Fetching bots...",
-      "TABLE_HEADER": {
+      "TYPE": "Bot type"
-        "DETAILS": "Bot Details",
-        "URL": "URL webového háčku"
-      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Vymazat",
       "TITLE": "Delete bot",
-      "CONFIRM": {
+      "SUBMIT": "Vymazat",
-        "TITLE": "Potvrdit odstranění",
+      "CANCEL_BUTTON_TEXT": "Zrušit",
-        "MESSAGE": "Are you sure you want to delete {name}?",
+      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
-        "YES": "Ano, odstranit",
-        "NO": "Ne, zachovat"
-      },
       "API": {
         "SUCCESS_MESSAGE": "Bot deleted successfully.",
         "ERROR_MESSAGE": "Could not delete bot. Please try again."
@@ -53,44 +57,17 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Upravit",
+      "LOADING": "Fetching bots...",
       "TITLE": "Edit bot",
+      "CANCEL_BUTTON_TEXT": "Zrušit",
       "API": {
         "SUCCESS_MESSAGE": "Bot updated successfully.",
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
-    "FORM": {
-      "AVATAR": {
-        "LABEL": "Bot avatar"
-      },
-      "NAME": {
-        "LABEL": "Bot name",
-        "PLACEHOLDER": "Enter bot name",
-        "REQUIRED": "Bot name is required"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Description",
-        "PLACEHOLDER": "What does this bot do?"
-      },
-      "WEBHOOK_URL": {
-        "LABEL": "URL webového háčku",
-        "PLACEHOLDER": "https://example.com/webhook",
-        "REQUIRED": "Webhook URL is required"
-      },
-      "ERRORS": {
-        "NAME": "Bot name is required",
-        "URL": "Webhook URL is required",
-        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
-      },
-      "CANCEL": "Zrušit",
-      "CREATE": "Create Bot",
-      "UPDATE": "Update Bot"
-    },
-    "WEBHOOK": {
-      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
-    },
     "TYPES": {
-      "WEBHOOK": "Webhook bot"
+      "WEBHOOK": "Webhook bot",
+      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/cs/automation.json

@@ -126,44 +126,6 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
-    "NONE_OPTION": "Nic",
+    "NONE_OPTION": "Nic"
-    "EVENTS": {
-      "CONVERSATION_CREATED": "Conversation Created",
-      "CONVERSATION_UPDATED": "Conversation Updated",
-      "MESSAGE_CREATED": "Zpráva vytvořena",
-      "CONVERSATION_OPENED": "Konverzace otevřena"
-    },
-    "ACTIONS": {
-      "ASSIGN_AGENT": "Přiřadit agentovi",
-      "ASSIGN_TEAM": "Přiřadit tým",
-      "ADD_LABEL": "Přidat štítek",
-      "REMOVE_LABEL": "Odebrat štítek",
-      "SEND_EMAIL_TO_TEAM": "Poslat e-mail týmu",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Ztlumit konverzaci",
-      "SNOOZE_CONVERSATION": "Snooze Conversation",
-      "RESOLVE_CONVERSATION": "Resolve Conversation",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
-      "SEND_ATTACHMENT": "Odeslat přílohu",
-      "SEND_MESSAGE": "Odeslat zprávu",
-      "CHANGE_PRIORITY": "Change Priority",
-      "ADD_SLA": "Add SLA"
-    },
-    "ATTRIBUTES": {
-      "MESSAGE_TYPE": "Typ zprávy",
-      "MESSAGE_CONTAINS": "Zpráva obsahuje",
-      "EMAIL": "E-mailová adresa",
-      "INBOX": "Inbox",
-      "CONVERSATION_LANGUAGE": "Jazyk konverzace",
-      "PHONE_NUMBER": "Telefonní číslo",
-      "STATUS": "Stav",
-      "BROWSER_LANGUAGE": "Browser Language",
-      "MAIL_SUBJECT": "Předmět e-mailu",
-      "COUNTRY_NAME": "Země",
-      "REFERER_LINK": "Referrer Link",
-      "ASSIGNEE_NAME": "Assignee",
-      "TEAM_NAME": "Team",
-      "PRIORITY": "Priority"
-    }
   }
 }

app/javascript/dashboard/i18n/locale/cs/contact.json

@@ -544,9 +544,6 @@
         "WROTE": "wrote",
         "YOU": "Vy",
         "SAVE": "Save note",
-        "EXPAND": "Expand",
-        "COLLAPSE": "Collapse",
-        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/cs/conversation.json

@@ -32,12 +32,10 @@
     "LOADING_CONVERSATIONS": "Načítání konverzací",
     "CANNOT_REPLY": "Nemůžete odpovědět z důvodu",
     "24_HOURS_WINDOW": "24 hodinové omezení okna",
-    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "Tato konverzace vám není přiřazena. Chcete si přiřadit tuto konverzaci?",
     "ASSIGN_TO_ME": "Přiřadit mi",
     "TWILIO_WHATSAPP_CAN_REPLY": "Na tuto konverzaci můžete odpovědět pouze pomocí šablony zprávy z důvodu",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hodinové omezení okna",
-    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "Odpovídáte uživateli:",
     "REMOVE_SELECTION": "Odstranit výběr",
     "DOWNLOAD": "Stáhnout",
@@ -295,7 +293,6 @@
       "CONVERSATION_ACTIONS": "Akce konverzace",
       "CONVERSATION_LABELS": "Štítky konverzace",
       "CONVERSATION_INFO": "Informace o konverzaci",
-      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Atributy kontaktu",
       "PREVIOUS_CONVERSATION": "Předchozí konverzace",
       "MACROS": "Macros",

app/javascript/dashboard/i18n/locale/cs/generalSettings.json

@@ -1,11 +1,5 @@
 {
   "GENERAL_SETTINGS": {
-    "LIMIT_MESSAGES": {
-      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
-      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
-      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
-      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
-    },
     "TITLE": "Nastavení účtu",
     "SUBMIT": "Aktualizovat nastavení",
     "BACK": "Zpět",
@@ -14,26 +8,6 @@
       "ERROR": "Nelze aktualizovat nastavení, zkuste to znovu!",
       "SUCCESS": "Nastavení účtu bylo úspěšně aktualizováno"
     },
-    "ACCOUNT_DELETE_SECTION": {
-      "TITLE": "Odstranit účet",
-      "NOTE": "Once you delete your account, all your data will be deleted.",
-      "BUTTON_TEXT": "Odstranit účet",
-      "CONFIRM": {
-        "TITLE": "Odstranit účet",
-        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
-        "BUTTON_TEXT": "Vymazat",
-        "DISMISS": "Zrušit",
-        "PLACE_HOLDER": "Please type {accountName} to confirm"
-      },
-      "SUCCESS": "Account marked for deletion",
-      "FAILURE": "Účet nelze odstranit, zkuste to znovu!",
-      "SCHEDULED_DELETION": {
-        "TITLE": "Account Scheduled for Deletion",
-        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
-        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
-        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
-      }
-    },
     "FORM": {
       "ERROR": "Opravte chyby formuláře",
       "GENERAL_SECTION": {
@@ -77,7 +51,6 @@
     "UPDATE_CHATWOOT": "Je dostupná aktualizace {latestChatwootVersion} pro Chatwoot. Aktualizujte prosím svou instanci.",
     "LEARN_MORE": "Learn more",
     "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
-    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
     "OPEN_BILLING": "Open billing"
   },

app/javascript/dashboard/i18n/locale/cs/helpCenter.json

@@ -696,8 +696,7 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Slug is required",
+        "ERROR": "Slug is required"
-        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json

@@ -43,17 +43,7 @@
         "INBOX_NAME": "Název schránky",
         "ADD_NAME": "Zadejte název schránky",
         "PICK_NAME": "Pick a Name for your Inbox",
-        "PICK_A_VALUE": "Vyberte hodnotu",
+        "PICK_A_VALUE": "Vyberte hodnotu"
-        "CREATE_INBOX": "Vytvořit doručenou poštu"
-      },
-      "INSTAGRAM": {
-        "CONTINUE_WITH_INSTAGRAM": "Pokračovat pomocí Instagramu",
-        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Připojte svůj Instagram profil",
-        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
-        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
-        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
-        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
-        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "Chcete-li přidat svůj Twitter profil jako kanál, musíte ověřit svůj Twitter profil kliknutím na tlačítko 'Přihlásit se přes Twitter' ",
@@ -763,8 +753,7 @@
       "EMAIL": "E-mailová adresa",
       "TELEGRAM": "Telegram",
       "LINE": "Line",
-      "API": "API Channel",
+      "API": "API Channel"
-      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/cs/integrations.json

@@ -329,34 +329,11 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Send message...",
-      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain is thinking",
       "YOU": "Vy",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant",
+      "SELECT_ASSISTANT": "Select Assistant"
-      "PROMPTS": {
-        "SUMMARIZE": {
-          "LABEL": "Summarize this conversation",
-          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
-        },
-        "SUGGEST": {
-          "LABEL": "Suggest an answer",
-          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
-        },
-        "RATE": {
-          "LABEL": "Rate this conversation",
-          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
-        }
-      }
-    },
-    "PLAYGROUND": {
-      "USER": "Vy",
-      "ASSISTANT": "Assistant",
-      "MESSAGE_PLACEHOLDER": "Zde začněte psát...",
-      "HEADER": "Playground",
-      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
-      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
     },
     "PAYWALL": {
       "TITLE": "Upgrade to use Captain AI",
@@ -396,45 +373,21 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
-        "UPDATE": "Aktualizovat",
-        "SECTIONS": {
-          "BASIC_INFO": "Basic Information",
-          "SYSTEM_MESSAGES": "System Messages",
-          "INSTRUCTIONS": "Instructions",
-          "FEATURES": "Funkce",
-          "TOOLS": "Tools "
-        },
         "NAME": {
-          "LABEL": "Název",
+          "LABEL": "Assistant Name",
-          "PLACEHOLDER": "Enter assistant name",
+          "PLACEHOLDER": "Enter a name for the assistant",
-          "ERROR": "The name is required"
+          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Description",
+          "LABEL": "Assistant Description",
-          "PLACEHOLDER": "Enter assistant description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
-          "ERROR": "The description is required"
+          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
           "ERROR": "The product name is required"
         },
-        "WELCOME_MESSAGE": {
-          "LABEL": "Welcome Message",
-          "PLACEHOLDER": "Enter welcome message"
-        },
-        "HANDOFF_MESSAGE": {
-          "LABEL": "Handoff Message",
-          "PLACEHOLDER": "Enter handoff message"
-        },
-        "RESOLUTION_MESSAGE": {
-          "LABEL": "Resolution Message",
-          "PLACEHOLDER": "Enter resolution message"
-        },
-        "INSTRUCTIONS": {
-          "LABEL": "Instructions",
-          "PLACEHOLDER": "Enter instructions for the assistant"
-        },
         "FEATURES": {
           "TITLE": "Funkce",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
@@ -444,8 +397,7 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
-        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/cs/macros.json

@@ -83,22 +83,6 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    },
-    "ACTIONS": {
-      "ASSIGN_TEAM": "Přiřadit tým",
-      "ASSIGN_AGENT": "Přiřadit agenta",
-      "ADD_LABEL": "Přidat štítek",
-      "REMOVE_LABEL": "Odebrat štítek",
-      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Ztlumit konverzaci",
-      "SNOOZE_CONVERSATION": "Snooze Conversation",
-      "RESOLVE_CONVERSATION": "Resolve Conversation",
-      "SEND_ATTACHMENT": "Odeslat přílohu",
-      "SEND_MESSAGE": "Odeslat zprávu",
-      "CHANGE_PRIORITY": "Change Priority",
-      "ADD_PRIVATE_NOTE": "Přidat soukromou poznámku",
-      "SEND_WEBHOOK_EVENT": "Poslat událost webhook"
     }
   }
 }

app/javascript/dashboard/i18n/locale/cs/settings.json

@@ -387,8 +387,7 @@
         "LABEL": "Název společnosti",
         "PLACEHOLDER": "Wayne podniky"
       },
-      "SUBMIT": "Odeslat",
+      "SUBMIT": "Odeslat"
-      "CANCEL": "Zrušit"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/da/agentBots.json

@@ -2,13 +2,23 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "GLOBAL_BOT": "System bot",
+    "CSML_BOT_EDITOR": {
-    "GLOBAL_BOT_BADGE": "System",
+      "NAME": {
-    "AVATAR": {
+        "LABEL": "Bot name",
-      "SUCCESS_DELETE": "Bot avatar deleted successfully",
+        "PLACEHOLDER": "Name your bot.",
-      "ERROR_DELETE": "Error deleting bot avatar, please try again"
+        "ERROR": "Bot navn er påkrævet."
+      },
+      "DESCRIPTION": {
+        "LABEL": "Bot description",
+        "PLACEHOLDER": "Hvad gør denne bot?"
+      },
+      "BOT_CONFIG": {
+        "ERROR": "Please enter your CSML bot configuration above.",
+        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
+      },
+      "SUBMIT": "Bekræft og gem"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
@@ -22,7 +32,7 @@
       "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
-      "TITLE": "Add Bot",
+      "TITLE": "Configure new bot",
       "CANCEL_BUTTON_TEXT": "Annuller",
       "API": {
         "SUCCESS_MESSAGE": "Bot added successfully.",
@@ -30,22 +40,16 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
+      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
       "LOADING": "Fetching bots...",
-      "TABLE_HEADER": {
+      "TYPE": "Bot type"
-        "DETAILS": "Bot Details",
-        "URL": "Webhook URL"
-      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Slet",
       "TITLE": "Delete bot",
-      "CONFIRM": {
+      "SUBMIT": "Slet",
-        "TITLE": "Bekræft Sletning",
+      "CANCEL_BUTTON_TEXT": "Annuller",
-        "MESSAGE": "Are you sure you want to delete {name}?",
+      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
-        "YES": "Ja, Slet",
-        "NO": "Nej, Behold"
-      },
       "API": {
         "SUCCESS_MESSAGE": "Bot deleted successfully.",
         "ERROR_MESSAGE": "Could not delete bot. Please try again."
@@ -53,44 +57,17 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Rediger",
+      "LOADING": "Fetching bots...",
       "TITLE": "Edit bot",
+      "CANCEL_BUTTON_TEXT": "Annuller",
       "API": {
         "SUCCESS_MESSAGE": "Bot updated successfully.",
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
-    "FORM": {
-      "AVATAR": {
-        "LABEL": "Bot avatar"
-      },
-      "NAME": {
-        "LABEL": "Bot name",
-        "PLACEHOLDER": "Enter bot name",
-        "REQUIRED": "Bot navn er påkrævet"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Beskrivelse",
-        "PLACEHOLDER": "Hvad gør denne bot?"
-      },
-      "WEBHOOK_URL": {
-        "LABEL": "Webhook URL",
-        "PLACEHOLDER": "https://example.com/webhook",
-        "REQUIRED": "Webhook URL is required"
-      },
-      "ERRORS": {
-        "NAME": "Bot navn er påkrævet",
-        "URL": "Webhook URL is required",
-        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
-      },
-      "CANCEL": "Annuller",
-      "CREATE": "Create Bot",
-      "UPDATE": "Update Bot"
-    },
-    "WEBHOOK": {
-      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
-    },
     "TYPES": {
-      "WEBHOOK": "Webhook bot"
+      "WEBHOOK": "Webhook bot",
+      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/da/automation.json

@@ -126,44 +126,6 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
-    "NONE_OPTION": "Ingen",
+    "NONE_OPTION": "Ingen"
-    "EVENTS": {
-      "CONVERSATION_CREATED": "Samtale Oprettet",
-      "CONVERSATION_UPDATED": "Samtale Opdateret",
-      "MESSAGE_CREATED": "Message Created",
-      "CONVERSATION_OPENED": "Conversation Opened"
-    },
-    "ACTIONS": {
-      "ASSIGN_AGENT": "Assign to Agent",
-      "ASSIGN_TEAM": "Assign a Team",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Gør Samtale Lydløs",
-      "SNOOZE_CONVERSATION": "Udsæt Samtale",
-      "RESOLVE_CONVERSATION": "Løs Samtale",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "Change Priority",
-      "ADD_SLA": "Add SLA"
-    },
-    "ATTRIBUTES": {
-      "MESSAGE_TYPE": "Message Type",
-      "MESSAGE_CONTAINS": "Message Contains",
-      "EMAIL": "E-mail",
-      "INBOX": "Indbakke",
-      "CONVERSATION_LANGUAGE": "Conversation Language",
-      "PHONE_NUMBER": "Telefonnummer",
-      "STATUS": "Status",
-      "BROWSER_LANGUAGE": "Browser Sprog",
-      "MAIL_SUBJECT": "Email Subject",
-      "COUNTRY_NAME": "Land",
-      "REFERER_LINK": "Referrer Link",
-      "ASSIGNEE_NAME": "Assignee",
-      "TEAM_NAME": "Team",
-      "PRIORITY": "Priority"
-    }
   }
 }

app/javascript/dashboard/i18n/locale/da/contact.json

@@ -544,9 +544,6 @@
         "WROTE": "wrote",
         "YOU": "Dig",
         "SAVE": "Save note",
-        "EXPAND": "Expand",
-        "COLLAPSE": "Collapse",
-        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/da/conversation.json

@@ -32,12 +32,10 @@
     "LOADING_CONVERSATIONS": "Indlæser Samtaler",
     "CANNOT_REPLY": "Du kan ikke svare på grund af",
     "24_HOURS_WINDOW": "24 timers beskedvindue begrænsning",
-    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "Denne samtale er ikke tildelt dig. Vil du tildele denne samtale til dig selv?",
     "ASSIGN_TO_ME": "Tildel til mig",
     "TWILIO_WHATSAPP_CAN_REPLY": "Du kan kun svare på denne samtale ved hjælp af en skabelon besked på grund af",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 timers beskedvindue begrænsning",
-    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "Du svarer til:",
     "REMOVE_SELECTION": "Fjern Markering",
     "DOWNLOAD": "Download",
@@ -295,7 +293,6 @@
       "CONVERSATION_ACTIONS": "Samtale Handlinger",
       "CONVERSATION_LABELS": "Samtale Etiketter",
       "CONVERSATION_INFO": "Samtale Information",
-      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Kontakt Attributter",
       "PREVIOUS_CONVERSATION": "Tidligere Samtaler",
       "MACROS": "Macros",

app/javascript/dashboard/i18n/locale/da/generalSettings.json

@@ -1,11 +1,5 @@
 {
   "GENERAL_SETTINGS": {
-    "LIMIT_MESSAGES": {
-      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
-      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
-      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
-      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
-    },
     "TITLE": "Kontoindstillinger",
     "SUBMIT": "Opdater indstillinger",
     "BACK": "Tilbage",
@@ -14,26 +8,6 @@
       "ERROR": "Kunne ikke opdatere indstillinger, prøv igen!",
       "SUCCESS": "Kontoindstillinger blev opdateret"
     },
-    "ACCOUNT_DELETE_SECTION": {
-      "TITLE": "Delete your Account",
-      "NOTE": "Once you delete your account, all your data will be deleted.",
-      "BUTTON_TEXT": "Delete Your Account",
-      "CONFIRM": {
-        "TITLE": "Delete Account",
-        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
-        "BUTTON_TEXT": "Slet",
-        "DISMISS": "Annuller",
-        "PLACE_HOLDER": "Skriv venligst {accountName} for at bekræfte"
-      },
-      "SUCCESS": "Account marked for deletion",
-      "FAILURE": "Could not delete account, try again!",
-      "SCHEDULED_DELETION": {
-        "TITLE": "Account Scheduled for Deletion",
-        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
-        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
-        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
-      }
-    },
     "FORM": {
       "ERROR": "Ret venligst formularfejl",
       "GENERAL_SECTION": {
@@ -77,7 +51,6 @@
     "UPDATE_CHATWOOT": "En opdatering {latestChatwootVersion} til Chatwoot er tilgængelig. Opdater venligst din instans.",
     "LEARN_MORE": "Lær mere",
     "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
-    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
     "OPEN_BILLING": "Open billing"
   },

app/javascript/dashboard/i18n/locale/da/helpCenter.json

@@ -696,8 +696,7 @@
       "SLUG": {
         "LABEL": "Snegl",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Slug er påkrævet",
+        "ERROR": "Slug er påkrævet"
-        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/da/inboxMgmt.json

@@ -43,17 +43,7 @@
         "INBOX_NAME": "Indbakke Navn",
         "ADD_NAME": "Tilføj et navn til din indbakke",
         "PICK_NAME": "Pick a Name for your Inbox",
-        "PICK_A_VALUE": "Vælg en værdi",
+        "PICK_A_VALUE": "Vælg en værdi"
-        "CREATE_INBOX": "Opret Indbakke"
-      },
-      "INSTAGRAM": {
-        "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
-        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
-        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
-        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
-        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
-        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
-        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "For at tilføje din Twitter-profil som en kanal, skal du godkende din Twitter-profil ved at klikke på 'Log ind med Twitter' ",
@@ -763,8 +753,7 @@
       "EMAIL": "E-mail",
       "TELEGRAM": "Telegram",
       "LINE": "Line",
-      "API": "API Kanal",
+      "API": "API Kanal"
-      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/da/integrations.json

@@ -329,34 +329,11 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Send besked...",
-      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain is thinking",
       "YOU": "Dig",
       "USE": "Use this",
       "RESET": "Reset",
-      "SELECT_ASSISTANT": "Select Assistant",
+      "SELECT_ASSISTANT": "Select Assistant"
-      "PROMPTS": {
-        "SUMMARIZE": {
-          "LABEL": "Summarize this conversation",
-          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
-        },
-        "SUGGEST": {
-          "LABEL": "Suggest an answer",
-          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
-        },
-        "RATE": {
-          "LABEL": "Rate this conversation",
-          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
-        }
-      }
-    },
-    "PLAYGROUND": {
-      "USER": "Dig",
-      "ASSISTANT": "Assistant",
-      "MESSAGE_PLACEHOLDER": "Skriv din besked...",
-      "HEADER": "Playground",
-      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
-      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
     },
     "PAYWALL": {
       "TITLE": "Upgrade to use Captain AI",
@@ -396,45 +373,21 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
-        "UPDATE": "Opdater",
-        "SECTIONS": {
-          "BASIC_INFO": "Basic Information",
-          "SYSTEM_MESSAGES": "System Messages",
-          "INSTRUCTIONS": "Instructions",
-          "FEATURES": "Funktioner",
-          "TOOLS": "Tools "
-        },
         "NAME": {
-          "LABEL": "Navn",
+          "LABEL": "Assistant Name",
-          "PLACEHOLDER": "Enter assistant name",
+          "PLACEHOLDER": "Enter a name for the assistant",
-          "ERROR": "The name is required"
+          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Beskrivelse",
+          "LABEL": "Assistant Description",
-          "PLACEHOLDER": "Enter assistant description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
-          "ERROR": "The description is required"
+          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
           "ERROR": "The product name is required"
         },
-        "WELCOME_MESSAGE": {
-          "LABEL": "Welcome Message",
-          "PLACEHOLDER": "Enter welcome message"
-        },
-        "HANDOFF_MESSAGE": {
-          "LABEL": "Handoff Message",
-          "PLACEHOLDER": "Enter handoff message"
-        },
-        "RESOLUTION_MESSAGE": {
-          "LABEL": "Resolution Message",
-          "PLACEHOLDER": "Enter resolution message"
-        },
-        "INSTRUCTIONS": {
-          "LABEL": "Instructions",
-          "PLACEHOLDER": "Enter instructions for the assistant"
-        },
         "FEATURES": {
           "TITLE": "Funktioner",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
@@ -444,8 +397,7 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
-        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/da/macros.json

@@ -83,22 +83,6 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    },
-    "ACTIONS": {
-      "ASSIGN_TEAM": "Assign a Team",
-      "ASSIGN_AGENT": "Assign an Agent",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Gør Samtale Lydløs",
-      "SNOOZE_CONVERSATION": "Udsæt Samtale",
-      "RESOLVE_CONVERSATION": "Løs Samtale",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "Change Priority",
-      "ADD_PRIVATE_NOTE": "Add a Private Note",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
     }
   }
 }

app/javascript/dashboard/i18n/locale/da/settings.json

@@ -387,8 +387,7 @@
         "LABEL": "Virksomhedens Navn",
         "PLACEHOLDER": "Wayne Enterprises"
       },
-      "SUBMIT": "Send",
+      "SUBMIT": "Send"
-      "CANCEL": "Annuller"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/de/agentBots.json

@@ -2,13 +2,23 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Lade Editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "GLOBAL_BOT": "System bot",
+    "CSML_BOT_EDITOR": {
-    "GLOBAL_BOT_BADGE": "System",
+      "NAME": {
-    "AVATAR": {
+        "LABEL": "Bot Name",
-      "SUCCESS_DELETE": "Bot avatar deleted successfully",
+        "PLACEHOLDER": "Benenne den Bot.",
-      "ERROR_DELETE": "Error deleting bot avatar, please try again"
+        "ERROR": "Bot Name ist erforderlich."
+      },
+      "DESCRIPTION": {
+        "LABEL": "Bot Beschreibung",
+        "PLACEHOLDER": "Was macht dieser Bot?"
+      },
+      "BOT_CONFIG": {
+        "ERROR": "Bitte geben Sie Ihre CSML Bot-Konfiguration oben ein.",
+        "API_ERROR": "Deine CSML-Konfiguration ist ungültig, bitte korrigiere sie und versuche es erneut."
+      },
+      "SUBMIT": "Validieren und speichern"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Agenten-Bot auswählen",
@@ -22,7 +32,7 @@
       "SELECT_PLACEHOLDER": "Bot auswählen"
     },
     "ADD": {
-      "TITLE": "Add Bot",
+      "TITLE": "Neuen Bot konfigurieren",
       "CANCEL_BUTTON_TEXT": "Stornieren",
       "API": {
         "SUCCESS_MESSAGE": "Bot erfolgreich hinzugefügt.",
@@ -30,22 +40,16 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
+      "404": "Keine Bots gefunden. Du kannst einen Bot erstellen, indem du auf den 'Neuen Bot konfigurieren' Knopf klickst ↗",
       "LOADING": "Bots werden geladen...",
-      "TABLE_HEADER": {
+      "TYPE": "Bot-Typ"
-        "DETAILS": "Bot Details",
-        "URL": "Webhook-URL"
-      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Löschen",
       "TITLE": "Bot löschen",
-      "CONFIRM": {
+      "SUBMIT": "Löschen",
-        "TITLE": "Löschung bestätigen",
+      "CANCEL_BUTTON_TEXT": "Stornieren",
-        "MESSAGE": "Are you sure you want to delete {name}?",
+      "DESCRIPTION": "Sind Sie sicher, dass Sie diesen Bot löschen wollen? Diese Aktion kann nicht rückgängig gemacht werden.",
-        "YES": "Ja, löschen",
-        "NO": "Nein, behalten"
-      },
       "API": {
         "SUCCESS_MESSAGE": "Bot erfolgreich gelöscht.",
         "ERROR_MESSAGE": "Der Bot konnte nicht gelöscht werden, bitte versuche es später erneut."
@@ -53,44 +57,17 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Bearbeiten",
+      "LOADING": "Bots werden geladen...",
       "TITLE": "Bot bearbeiten",
+      "CANCEL_BUTTON_TEXT": "Stornieren",
       "API": {
         "SUCCESS_MESSAGE": "Bot erfolgreich aktualisiert.",
         "ERROR_MESSAGE": "Der Bot konnte nicht aktualisiert werden, bitte versuche es später erneut."
       }
     },
-    "FORM": {
-      "AVATAR": {
-        "LABEL": "Bot avatar"
-      },
-      "NAME": {
-        "LABEL": "Bot Name",
-        "PLACEHOLDER": "Enter bot name",
-        "REQUIRED": "Bot Name ist erforderlich"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Beschreibung",
-        "PLACEHOLDER": "Was macht dieser Bot?"
-      },
-      "WEBHOOK_URL": {
-        "LABEL": "Webhook-URL",
-        "PLACEHOLDER": "https://example.com/webhook",
-        "REQUIRED": "Webhook URL is required"
-      },
-      "ERRORS": {
-        "NAME": "Bot Name ist erforderlich",
-        "URL": "Webhook URL is required",
-        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
-      },
-      "CANCEL": "Stornieren",
-      "CREATE": "Create Bot",
-      "UPDATE": "Update Bot"
-    },
-    "WEBHOOK": {
-      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
-    },
     "TYPES": {
-      "WEBHOOK": "Webhook Bot"
+      "WEBHOOK": "Webhook Bot",
+      "CSML": "CSML Bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/de/automation.json

@@ -126,44 +126,6 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "Mindestens eine Bedingung ist erforderlich",
       "ATLEAST_ONE_ACTION_REQUIRED": "Mindestens eine Aktion ist erforderlich"
     },
-    "NONE_OPTION": "Keine",
+    "NONE_OPTION": "Keine"
-    "EVENTS": {
-      "CONVERSATION_CREATED": "Konversation erstellt",
-      "CONVERSATION_UPDATED": "Konversation aktualisiert",
-      "MESSAGE_CREATED": "Message Created",
-      "CONVERSATION_OPENED": "Conversation Opened"
-    },
-    "ACTIONS": {
-      "ASSIGN_AGENT": "Assign to Agent",
-      "ASSIGN_TEAM": "Assign a Team",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Unterhaltung stummschalten",
-      "SNOOZE_CONVERSATION": "Snooze-Konversation",
-      "RESOLVE_CONVERSATION": "Unterhaltung als gelöst kennzeichnen",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "Priorität ändern",
-      "ADD_SLA": "Add SLA"
-    },
-    "ATTRIBUTES": {
-      "MESSAGE_TYPE": "Message Type",
-      "MESSAGE_CONTAINS": "Message Contains",
-      "EMAIL": "E-Mail",
-      "INBOX": "Posteingang",
-      "CONVERSATION_LANGUAGE": "Conversation Language",
-      "PHONE_NUMBER": "Telefonnummer",
-      "STATUS": "Status",
-      "BROWSER_LANGUAGE": "Browsersprache",
-      "MAIL_SUBJECT": "Email Subject",
-      "COUNTRY_NAME": "Land",
-      "REFERER_LINK": "Referrer Link",
-      "ASSIGNEE_NAME": "Zugewiesener",
-      "TEAM_NAME": "Team",
-      "PRIORITY": "Priorität"
-    }
   }
 }

app/javascript/dashboard/i18n/locale/de/contact.json

@@ -544,9 +544,6 @@
         "WROTE": "schrieb",
         "YOU": "Sie",
         "SAVE": "Notiz speichern",
-        "EXPAND": "Erweitern",
-        "COLLAPSE": "Collapse",
-        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "Es gibt keine Notizen zu diesem Kontakt. Sie können eine Notiz hinzufügen, indem Sie diese in das obige Feld eingeben."
       }
     },

app/javascript/dashboard/i18n/locale/de/conversation.json

@@ -32,12 +32,10 @@
     "LOADING_CONVERSATIONS": "Gespräche laden",
     "CANNOT_REPLY": "Sie können nicht antworten, weil",
     "24_HOURS_WINDOW": "24-Stunden-Nachrichtenfenster-Beschränkung",
-    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "Diese Konversation ist Ihnen nicht zugeordnet. Möchten Sie dieses Gespräch sich selbst zuordnen?",
     "ASSIGN_TO_ME": "Mir zuweisen",
     "TWILIO_WHATSAPP_CAN_REPLY": "Sie können auf diese Konversation nur mit einer Nachrichtenvorlage antworten wegen",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24-Stunden-Nachrichtenfenster-Beschränkung",
-    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "Sie antworten auf:",
     "REMOVE_SELECTION": "Auswahl entfernen",
     "DOWNLOAD": "Herunterladen",
@@ -295,7 +293,6 @@
       "CONVERSATION_ACTIONS": "Konversationsaktionen",
       "CONVERSATION_LABELS": "Konversationslabels",
       "CONVERSATION_INFO": "Konversationsinformationen",
-      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Kontakt-Attribute",
       "PREVIOUS_CONVERSATION": "Vorherige Konversationen",
       "MACROS": "Makros",

app/javascript/dashboard/i18n/locale/de/generalSettings.json

@@ -1,11 +1,5 @@
 {
   "GENERAL_SETTINGS": {
-    "LIMIT_MESSAGES": {
-      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
-      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
-      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
-      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
-    },
     "TITLE": "Kontoeinstellungen",
     "SUBMIT": "Einstellungen aktualisieren",
     "BACK": "Zurück",
@@ -14,26 +8,6 @@
       "ERROR": "Einstellungen konnten nicht aktualisiert werden, versuchen Sie es erneut!",
       "SUCCESS": "Kontoeinstellungen erfolgreich aktualisiert"
     },
-    "ACCOUNT_DELETE_SECTION": {
-      "TITLE": "Delete your Account",
-      "NOTE": "Once you delete your account, all your data will be deleted.",
-      "BUTTON_TEXT": "Delete Your Account",
-      "CONFIRM": {
-        "TITLE": "Delete Account",
-        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
-        "BUTTON_TEXT": "Löschen",
-        "DISMISS": "Stornieren",
-        "PLACE_HOLDER": "Bitte {accountName} zur Bestätigung eingeben"
-      },
-      "SUCCESS": "Account marked for deletion",
-      "FAILURE": "Could not delete account, try again!",
-      "SCHEDULED_DELETION": {
-        "TITLE": "Account Scheduled for Deletion",
-        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
-        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
-        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
-      }
-    },
     "FORM": {
       "ERROR": "Bitte Formularfehler korrigieren",
       "GENERAL_SECTION": {
@@ -77,7 +51,6 @@
     "UPDATE_CHATWOOT": "Ein Update {latestChatwootVersion} für Chatwoot ist verfügbar. Bitte aktualisieren Sie Ihre Instanz.",
     "LEARN_MORE": "Mehr erfahren",
     "PAYMENT_PENDING": "Ihre Zahlung steht noch aus. Um Chatwoot weiter zu verwenden, aktualisieren Sie Bitte Ihre Zahlungsinformationen",
-    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "Ihr Konto hat die Nutzungsbeschränkungen überschritten. Um Chatwoot weiter nutzen zu können aktualisieren Sie bitte Ihren Tarif",
     "OPEN_BILLING": "Rechnung öffnen"
   },

app/javascript/dashboard/i18n/locale/de/helpCenter.json

@@ -696,8 +696,7 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Slug ist erforderlich",
+        "ERROR": "Slug ist erforderlich"
-        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -43,17 +43,7 @@
         "INBOX_NAME": "Posteingang-Name",
         "ADD_NAME": "Namen für diesen Posteingang eingeben",
         "PICK_NAME": "Wählen Sie einen Namen für Ihren Posteingang aus",
-        "PICK_A_VALUE": "Wählen Sie einen Wert aus",
+        "PICK_A_VALUE": "Wählen Sie einen Wert aus"
-        "CREATE_INBOX": "Posteingang erstellen"
-      },
-      "INSTAGRAM": {
-        "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
-        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
-        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
-        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
-        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
-        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
-        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "Um Ihr Twitter-Profil als Kanal hinzuzufügen, müssen Sie Ihr Twitter-Profil authentifizieren, indem Sie auf 'Mit Twitter anmelden' klicken.",
@@ -763,8 +753,7 @@
       "EMAIL": "E-Mail",
       "TELEGRAM": "Telegramm",
       "LINE": "Line",
-      "API": "API-Kanal",
+      "API": "API-Kanal"
-      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/de/integrations.json

@@ -329,34 +329,11 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Nachricht senden...",
-      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain denkt nach",
       "YOU": "Sie",
       "USE": "Verwenden",
       "RESET": "Zurücksetzen",
-      "SELECT_ASSISTANT": "Assistent auswählen",
+      "SELECT_ASSISTANT": "Assistent auswählen"
-      "PROMPTS": {
-        "SUMMARIZE": {
-          "LABEL": "Summarize this conversation",
-          "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
-        },
-        "SUGGEST": {
-          "LABEL": "Suggest an answer",
-          "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
-        },
-        "RATE": {
-          "LABEL": "Rate this conversation",
-          "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
-        }
-      }
-    },
-    "PLAYGROUND": {
-      "USER": "Sie",
-      "ASSISTANT": "Assistant",
-      "MESSAGE_PLACEHOLDER": "Schreiben Sie Ihre Nachricht...",
-      "HEADER": "Playground",
-      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
-      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
     },
     "PAYWALL": {
       "TITLE": "Upgrade auf Captain AI",
@@ -396,45 +373,21 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
-        "UPDATE": "Aktualisieren",
-        "SECTIONS": {
-          "BASIC_INFO": "Basic Information",
-          "SYSTEM_MESSAGES": "System Messages",
-          "INSTRUCTIONS": "Instructions",
-          "FEATURES": "Funktionen",
-          "TOOLS": "Tools "
-        },
         "NAME": {
-          "LABEL": "Name",
+          "LABEL": "Assistant Name",
-          "PLACEHOLDER": "Enter assistant name",
+          "PLACEHOLDER": "Enter a name for the assistant",
-          "ERROR": "The name is required"
+          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Beschreibung",
+          "LABEL": "Assistant Description",
-          "PLACEHOLDER": "Enter assistant description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
-          "ERROR": "The description is required"
+          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter product name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
           "ERROR": "The product name is required"
         },
-        "WELCOME_MESSAGE": {
-          "LABEL": "Welcome Message",
-          "PLACEHOLDER": "Enter welcome message"
-        },
-        "HANDOFF_MESSAGE": {
-          "LABEL": "Handoff Message",
-          "PLACEHOLDER": "Enter handoff message"
-        },
-        "RESOLUTION_MESSAGE": {
-          "LABEL": "Resolution Message",
-          "PLACEHOLDER": "Enter resolution message"
-        },
-        "INSTRUCTIONS": {
-          "LABEL": "Instructions",
-          "PLACEHOLDER": "Enter instructions for the assistant"
-        },
         "FEATURES": {
           "TITLE": "Funktionen",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
@@ -444,8 +397,7 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
-        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/de/macros.json

@@ -83,22 +83,6 @@
       "ACTION_PARAMETERS_REQUIRED": "Aktionsparameter sind erforderlich",
       "ATLEAST_ONE_CONDITION_REQUIRED": "Mindestens eine Bedingung ist erforderlich",
       "ATLEAST_ONE_ACTION_REQUIRED": "Mindestens eine Aktion ist erforderlich"
-    },
-    "ACTIONS": {
-      "ASSIGN_TEAM": "Assign a Team",
-      "ASSIGN_AGENT": "Assign an Agent",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Unterhaltung stummschalten",
-      "SNOOZE_CONVERSATION": "Snooze-Konversation",
-      "RESOLVE_CONVERSATION": "Unterhaltung als gelöst kennzeichnen",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "Priorität ändern",
-      "ADD_PRIVATE_NOTE": "Add a Private Note",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
     }
   }
 }

app/javascript/dashboard/i18n/locale/de/settings.json

@@ -387,8 +387,7 @@
         "LABEL": "Firmenname",
         "PLACEHOLDER": "Wayne Enterprises"
       },
-      "SUBMIT": "Abschicken",
+      "SUBMIT": "Abschicken"
-      "CANCEL": "Stornieren"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/el/agentBots.json

@@ -2,13 +2,23 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "GLOBAL_BOT": "System bot",
+    "CSML_BOT_EDITOR": {
-    "GLOBAL_BOT_BADGE": "System",
+      "NAME": {
-    "AVATAR": {
+        "LABEL": "Bot name",
-      "SUCCESS_DELETE": "Bot avatar deleted successfully",
+        "PLACEHOLDER": "Name your bot.",
-      "ERROR_DELETE": "Error deleting bot avatar, please try again"
+        "ERROR": "Το Όνομα Bot είναι απαραίτητο."
+      },
+      "DESCRIPTION": {
+        "LABEL": "Bot description",
+        "PLACEHOLDER": "Τι κάνει αυτό το bot?"
+      },
+      "BOT_CONFIG": {
+        "ERROR": "Παρακαλώ εισάγετε την διαμόρφωση του CSML bot παραπάνω.",
+        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
+      },
+      "SUBMIT": "Επαλήθευση και αποθήκευση"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Επιλέξτε ενός Agent Bot",
@@ -22,7 +32,7 @@
       "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
-      "TITLE": "Add Bot",
+      "TITLE": "Ρύθμιση νέου bot",
       "CANCEL_BUTTON_TEXT": "Άκυρο",
       "API": {
         "SUCCESS_MESSAGE": "Το bot προστέθηκε επιτυχώς.",
@@ -30,22 +40,16 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
+      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
       "LOADING": "Fetching bots...",
-      "TABLE_HEADER": {
+      "TYPE": "Bot type"
-        "DETAILS": "Bot Details",
-        "URL": "Σύνδεσμος Webhook"
-      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Διαγραφή",
       "TITLE": "Delete bot",
-      "CONFIRM": {
+      "SUBMIT": "Διαγραφή",
-        "TITLE": "Επιβεβαίωση Διαγραφής",
+      "CANCEL_BUTTON_TEXT": "Άκυρο",
-        "MESSAGE": "Are you sure you want to delete {name}?",
+      "DESCRIPTION": "Είστε βέβαιοι ότι θέλετε να διαγράψετε αυτό το bot? Αυτή η ενέργεια είναι μη αναστρέψιμη.",
-        "YES": "Ναι, Διέγραψε το",
-        "NO": "Όχι, Διατήρηση"
-      },
       "API": {
         "SUCCESS_MESSAGE": "Το bot διαγράφηκε επιτυχώς.",
         "ERROR_MESSAGE": "Could not delete bot. Please try again."
@@ -53,44 +57,17 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Επεξεργασία",
+      "LOADING": "Fetching bots...",
       "TITLE": "Edit bot",
+      "CANCEL_BUTTON_TEXT": "Άκυρο",
       "API": {
         "SUCCESS_MESSAGE": "Το bot ενημερώθηκε επιτυχώς.",
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
-    "FORM": {
-      "AVATAR": {
-        "LABEL": "Bot avatar"
-      },
-      "NAME": {
-        "LABEL": "Bot name",
-        "PLACEHOLDER": "Enter bot name",
-        "REQUIRED": "Το Όνομα Bot είναι απαραίτητο"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Περιγραφή",
-        "PLACEHOLDER": "Τι κάνει αυτό το bot?"
-      },
-      "WEBHOOK_URL": {
-        "LABEL": "Σύνδεσμος Webhook",
-        "PLACEHOLDER": "https://example.com/webhook",
-        "REQUIRED": "Webhook URL is required"
-      },
-      "ERRORS": {
-        "NAME": "Το Όνομα Bot είναι απαραίτητο",
-        "URL": "Webhook URL is required",
-        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
-      },
-      "CANCEL": "Άκυρο",
-      "CREATE": "Create Bot",
-      "UPDATE": "Update Bot"
-    },
-    "WEBHOOK": {
-      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
-    },
     "TYPES": {
-      "WEBHOOK": "Webhook bot"
+      "WEBHOOK": "Webhook bot",
+      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/el/automation.json

@@ -126,44 +126,6 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
-    "NONE_OPTION": "Κανένα",
+    "NONE_OPTION": "Κανένα"
-    "EVENTS": {
-      "CONVERSATION_CREATED": "Δημιουργήθηκε Συνομιλία",
-      "CONVERSATION_UPDATED": "Η Συνομιλία Ενημερώθηκε",
-      "MESSAGE_CREATED": "Message Created",
-      "CONVERSATION_OPENED": "Conversation Opened"
-    },
-    "ACTIONS": {
-      "ASSIGN_AGENT": "Assign to Agent",
-      "ASSIGN_TEAM": "Assign a Team",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Σίγαση Συνομιλίας",
-      "SNOOZE_CONVERSATION": "Αναβολή Συνομιλίας",
-      "RESOLVE_CONVERSATION": "Επίλυση Συνομιλίας",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "CHANGE_PRIORITY": "Change Priority",
-      "ADD_SLA": "Add SLA"
-    },
-    "ATTRIBUTES": {
-      "MESSAGE_TYPE": "Message Type",
-      "MESSAGE_CONTAINS": "Message Contains",
-      "EMAIL": "Email",
-      "INBOX": "Εισερχόμενα",
-      "CONVERSATION_LANGUAGE": "Conversation Language",
-      "PHONE_NUMBER": "Αριθμός Τηλεφώνου",
-      "STATUS": "Κατάσταση",
-      "BROWSER_LANGUAGE": "Γλώσσα Περιήγησης",
-      "MAIL_SUBJECT": "Email Subject",
-      "COUNTRY_NAME": "Χώρα",
-      "REFERER_LINK": "Referrer Link",
-      "ASSIGNEE_NAME": "Assignee",
-      "TEAM_NAME": "Ομάδα",
-      "PRIORITY": "Priority"
-    }
   }
 }

app/javascript/dashboard/i18n/locale/el/contact.json

@@ -544,9 +544,6 @@
         "WROTE": "wrote",
         "YOU": "You",
         "SAVE": "Save note",
-        "EXPAND": "Expand",
-        "COLLAPSE": "Collapse",
-        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/el/conversation.json

@@ -32,12 +32,10 @@
     "LOADING_CONVERSATIONS": "Φόρτωση Συζητήσεων",
     "CANNOT_REPLY": "Δεν μπορείτε να απαντήσετε εξαιτίας",
     "24_HOURS_WINDOW": "του περιορισμού των 24 ωρών",
-    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "Αυτή η συνομιλία δεν έχει ανατεθεί σε εσάς. Θα θέλατε να αντιστοιχίσετε αυτή τη συνομιλία στον εαυτό σας;",
     "ASSIGN_TO_ME": "Ανάθεση σε μένα",
     "TWILIO_WHATSAPP_CAN_REPLY": "Μπορείτε να απαντήσετε μόνο σε αυτή τη συνομιλία χρησιμοποιώντας ένα πρότυπο μήνυμα επειδή",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "του περιορισμού των 24 ωρών",
-    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "Απαντάτε στο:",
     "REMOVE_SELECTION": "Διαγραφή Επιλογής",
     "DOWNLOAD": "Κατέβασμα",
@@ -295,7 +293,6 @@
       "CONVERSATION_ACTIONS": "Ενέργειες Συνομιλίας",
       "CONVERSATION_LABELS": "Ετικέτες συνομιλίας",
       "CONVERSATION_INFO": "Πληροφορίες Συνομιλίας",
-      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Ιδιότητες Επαφής",
       "PREVIOUS_CONVERSATION": "Προηγούμενες συνομιλίες",
       "MACROS": "Μακροεντολές",

app/javascript/dashboard/i18n/locale/el/generalSettings.json

@@ -1,11 +1,5 @@
 {
   "GENERAL_SETTINGS": {
-    "LIMIT_MESSAGES": {
-      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
-      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
-      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
-      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
-    },
     "TITLE": "Ρυθμίσεις",
     "SUBMIT": "Ενημέρωση Ρυθμίσεων",
     "BACK": "Πίσω",
@@ -14,26 +8,6 @@
       "ERROR": "Δεν μπορεί να ενημερωθεί η ρύθμιση προσπαθήστε ξανά!",
       "SUCCESS": "Επιτυχής Ενημέρωση Ρυθμίσεων"
     },
-    "ACCOUNT_DELETE_SECTION": {
-      "TITLE": "Delete your Account",
-      "NOTE": "Once you delete your account, all your data will be deleted.",
-      "BUTTON_TEXT": "Delete Your Account",
-      "CONFIRM": {
-        "TITLE": "Delete Account",
-        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
-        "BUTTON_TEXT": "Διαγραφή",
-        "DISMISS": "Άκυρο",
-        "PLACE_HOLDER": "Παρακαλώ πληκτρολογήστε {accountName} για επιβεβαίωση"
-      },
-      "SUCCESS": "Account marked for deletion",
-      "FAILURE": "Could not delete account, try again!",
-      "SCHEDULED_DELETION": {
-        "TITLE": "Account Scheduled for Deletion",
-        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
-        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
-        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
-      }
-    },
     "FORM": {
       "ERROR": "Παρακαλώ διορθώστε τα λάθη της Φόρμας",
       "GENERAL_SECTION": {
@@ -77,7 +51,6 @@
     "UPDATE_CHATWOOT": "Μια ενημέρωση {latestChatwootVersion} για το Chatwoot είναι διαθέσιμη. Ενημερώστε την εφαρμογή σας.",
     "LEARN_MORE": "Μάθετε περισσότερα",
     "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
-    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
     "OPEN_BILLING": "Open billing"
   },

app/javascript/dashboard/i18n/locale/el/helpCenter.json

@@ -696,8 +696,7 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Το Slug είναι απαραίτητο",
+        "ERROR": "Το Slug είναι απαραίτητο"
-        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {