chore: Merge fix

Merge branch 'develop' into feat/widget-v2
Migrate widgetPortalArticlesToPinia
2025-03-04 10:21:57 +05:30 · 2025-03-04 10:20:34 +05:30 · 2025-01-12 12:03:35 -08:00 · 2025-01-12 02:45:40 -08:00 · 2025-01-12 01:11:27 -08:00 · 2025-01-12 00:37:32 -08:00
2139 changed files with 23229 additions and 96582 deletions
@@ -73,15 +73,15 @@ jobs:
              libvips

      - run:
-          name: Install RVM and Ruby 3.4.4
+          name: Install RVM and Ruby 3.3.3
          command: |
            sudo apt-get install -y gpg
            gpg --keyserver hkp://keyserver.ubuntu.com --recv-keys 409B6B1796C275462A1703113804BB82D39DC0E3 7D2BAF1CF37B13E2069D6956105BD0E739499BDB
            \curl -sSL https://get.rvm.io | bash -s stable
            echo 'source ~/.rvm/scripts/rvm' >> $BASH_ENV
            source ~/.rvm/scripts/rvm
-            rvm install "3.4.4"
-            rvm use 3.4.4 --default
+            rvm install "3.3.3"
+            rvm use 3.3.3 --default
            gem install bundler -v 2.5.16

      - run:
@@ -99,17 +99,17 @@ jobs:
            chmod +x ~/tmp/cc-test-reporter

      # Swagger verification
-      # - run:
-      #     name: Verify swagger API specification
-      #     command: |
-      #       bundle exec rake swagger:build
-      #       if [[ `git status swagger/swagger.json --porcelain` ]]
-      #       then
-      #         echo "ERROR: The swagger.json file is not in sync with the yaml specification. Run 'rake swagger:build' and commit 'swagger/swagger.json'."
-      #         exit 1
-      #       fi
-      #       curl -L https://repo1.maven.org/maven2/org/openapitools/openapi-generator-cli/6.3.0/openapi-generator-cli-6.3.0.jar > ~/tmp/openapi-generator-cli-6.3.0.jar
-      #       java -jar ~/tmp/openapi-generator-cli-6.3.0.jar validate -i swagger/swagger.json
+      - run:
+          name: Verify swagger API specification
+          command: |
+            bundle exec rake swagger:build
+            if [[ `git status swagger/swagger.json --porcelain` ]]
+            then
+              echo "ERROR: The swagger.json file is not in sync with the yaml specification. Run 'rake swagger:build' and commit 'swagger/swagger.json'."
+              exit 1
+            fi
+            curl -L https://repo1.maven.org/maven2/org/openapitools/openapi-generator-cli/6.3.0/openapi-generator-cli-6.3.0.jar > ~/tmp/openapi-generator-cli-6.3.0.jar
+            java -jar ~/tmp/openapi-generator-cli-6.3.0.jar validate -i swagger/swagger.json

      # we remove the FRONTED_URL from the .env before running the tests
      - run:
@@ -139,26 +139,26 @@ jobs:
          command: bundle exec bundle audit update && bundle exec bundle audit check -v

      # Rubocop linting
-      # - run:
-      #     name: Rubocop
-      #     command: bundle exec rubocop
+      - run:
+          name: Rubocop
+          command: bundle exec rubocop

-      # # ESLint linting
-      # - run:
-      #     name: eslint
-      #     command: pnpm run eslint
+      # ESLint linting
+      - run:
+          name: eslint
+          command: pnpm run eslint

-      # - run:
-      #     name: Run frontend tests
-      #     command: |
-      #       mkdir -p ~/build/coverage/frontend
-      #       ~/tmp/cc-test-reporter before-build
-      #       pnpm run test:coverage
+      - run:
+          name: Run frontend tests
+          command: |
+            mkdir -p ~/build/coverage/frontend
+            ~/tmp/cc-test-reporter before-build
+            pnpm run test:coverage

-      # - run:
-      #     name: Code Climate Test Coverage (Frontend)
-      #     command: |
-      #       ~/tmp/cc-test-reporter format-coverage -t lcov -o "~/build/coverage/frontend/codeclimate.frontend_$CIRCLE_NODE_INDEX.json"
+      - run:
+          name: Code Climate Test Coverage (Frontend)
+          command: |
+            ~/tmp/cc-test-reporter format-coverage -t lcov -o "~/build/coverage/frontend/codeclimate.frontend_$CIRCLE_NODE_INDEX.json"

      # Run backend tests
      - run:
@@ -175,17 +175,17 @@ jobs:
                              -- ${TESTFILES}
          no_output_timeout: 30m

-      # - run:
-      #     name: Code Climate Test Coverage (Backend)
-      #     command: |
-      #       ~/tmp/cc-test-reporter format-coverage -t simplecov -o "~/build/coverage/backend/codeclimate.$CIRCLE_NODE_INDEX.json"
+      - run:
+          name: Code Climate Test Coverage (Backend)
+          command: |
+            ~/tmp/cc-test-reporter format-coverage -t simplecov -o "~/build/coverage/backend/codeclimate.$CIRCLE_NODE_INDEX.json"

-      # - run:
-      #     name: List coverage directory contents
-      #     command: |
-      #       ls -R ~/build/coverage
+      - run:
+          name: List coverage directory contents
+          command: |
+            ls -R ~/build/coverage

-      # - persist_to_workspace:
-      #     root: ~/build
-      #     paths:
-      #       - coverage
+      - persist_to_workspace:
+          root: ~/build
+          paths:
+            - coverage
@@ -12,7 +12,7 @@ services:
      args:
        VARIANT: 'ubuntu-22.04'
        NODE_VERSION: '23.7.0'
-        RUBY_VERSION: '3.4.4'
+        RUBY_VERSION: '3.3.3'
        # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
        USER_UID: '1000'
        USER_GID: '1000'
@@ -25,7 +25,7 @@ services:
      args:
        VARIANT: 'ubuntu-22.04'
        NODE_VERSION: '23.7.0'
-        RUBY_VERSION: '3.4.4'
+        RUBY_VERSION: '3.3.3'
        # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
        USER_UID: '1000'
        USER_GID: '1000'
@@ -2,7 +2,7 @@
 # https://www.chatwoot.com/docs/self-hosted/configuration/environment-variables/#rails-production-variables

 # Used to verify the integrity of signed cookies. so ensure a secure value is set
-# SECRET_KEY_BASE should be alphanumeric. Avoid special characters or symbols.
+# SECRET_KEY_BASE should be alphanumeric. Avoid special characters or symbols. 
 # Use `rake secret` to generate this variable
 SECRET_KEY_BASE=replace_with_lengthy_secure_hex

@@ -216,8 +216,6 @@ ANDROID_SHA256_CERT_FINGERPRINT=AC:73:8E:DE:EB:56:EA:CC:10:87:02:A7:65:37:7B:38:
 # ENABLE_RACK_ATTACK=true
 # RACK_ATTACK_LIMIT=300
 # ENABLE_RACK_ATTACK_WIDGET_API=true
-# Comma-separated list of trusted IPs that bypass Rack Attack throttling rules
-# RACK_ATTACK_ALLOWED_IPS=127.0.0.1,::1,192.168.0.10

 ## Running chatwoot as an API only server
 ## setting this value to true will disable the frontend dashboard endpoints
@@ -259,3 +257,4 @@ AZURE_APP_SECRET=
 # Set to true if you want to remove stale contact inboxes
 # contact_inboxes with no conversation older than 90 days will be removed
 # REMOVE_STALE_CONTACT_INBOX_JOB_STATUS=false
+
@@ -10,7 +10,7 @@ on:

 jobs:
  test:
-    runs-on: ubuntu-22.04
+    runs-on: ubuntu-20.04

    steps:
      - uses: actions/checkout@v4
@@ -2,7 +2,7 @@
 # #
 # # Linux nightly installer action
 # # This action will try to install and setup
-# # chatwoot on an Ubuntu 22.04 machine using
+# # chatwoot on an Ubuntu 20.04 machine using
 # # the linux installer script.
 # #
 # # This is set to run daily at midnight.
@@ -9,7 +9,7 @@ on:

 jobs:
  test:
-    runs-on: ubuntu-22.04
+    runs-on: ubuntu-20.04
    services:
      postgres:
        image: pgvector/pgvector:pg15
@@ -7,7 +7,7 @@ on:

 jobs:
  test:
-    runs-on: ubuntu-22.04
+    runs-on: ubuntu-20.04

    steps:
      - uses: actions/checkout@v4
@@ -71,6 +71,9 @@ test/cypress/videos/*
 /config/master.key
 /config/*.enc

+#ignore files under .vscode directory
+.vscode
+.cursor

 # yalc for local testing
 .yalc
@@ -88,9 +91,3 @@ yarn-debug.log*
 # Vite uses dotenv and suggests to ignore local-only env files. See
 # https://vitejs.dev/guide/env-and-mode.html#env-files
 *.local
-
-
-# TextEditors & AI Agents config files
-.vscode
-.claude/settings.local.json
-.cursor
@@ -4,8 +4,8 @@
 # lint js and vue files
 npx --no-install lint-staged

-# lint only staged ruby files that still exist (not deleted)
-git diff --name-only --cached | xargs -I {} sh -c 'test -f "{}" && echo "{}"' | grep '\.rb$' | xargs -I {} bundle exec rubocop --force-exclusion -a "{}" || true
+# lint only staged ruby files
+git diff --name-only --cached | xargs ls -1 2>/dev/null | grep '\.rb$' | xargs bundle exec rubocop --force-exclusion -a

 # stage rubocop changes to files
-git diff --name-only --cached | xargs -I {} sh -c 'test -f "{}" && git add "{}"' || true
+git diff --name-only --cached | xargs git add
@@ -1,10 +1,7 @@
-plugins:
+require:
  - rubocop-performance
  - rubocop-rails
  - rubocop-rspec
-  - rubocop-factory_bot
-
-require:
  - ./rubocop/use_from_email.rb
  - ./rubocop/custom_cop_location.rb

@@ -16,61 +13,44 @@ Metrics/ClassLength:
  Exclude:
    - 'app/models/message.rb'
    - 'app/models/conversation.rb'
-
 Metrics/MethodLength:
  Max: 19
-  Exclude:
-    - 'enterprise/lib/captain/agent.rb'
-
 RSpec/ExampleLength:
  Max: 25
-
 Style/Documentation:
  Enabled: false
-
 Style/ExponentialNotation:
  Enabled: false
-
 Style/FrozenStringLiteralComment:
  Enabled: false
-
 Style/SymbolArray:
  Enabled: false
-
 Style/OpenStructUse:
  Enabled: false
-
 Style/OptionalBooleanParameter:
  Exclude:
    - 'app/services/email_templates/db_resolver_service.rb'
    - 'app/dispatchers/dispatcher.rb'
-
 Style/GlobalVars:
  Exclude:
    - 'config/initializers/01_redis.rb'
    - 'config/initializers/rack_attack.rb'
    - 'lib/redis/alfred.rb'
    - 'lib/global_config.rb'
-
 Style/ClassVars:
  Exclude:
    - 'app/services/email_templates/db_resolver_service.rb'
-
 Lint/MissingSuper:
  Exclude:
    - 'app/drops/base_drop.rb'
-
 Lint/SymbolConversion:
  Enabled: false
-
 Lint/EmptyBlock:
  Exclude:
    - 'app/views/api/v1/accounts/conversations/toggle_status.json.jbuilder'
-
 Lint/OrAssignmentToConstant:
  Exclude:
    - 'lib/redis/config.rb'
-
 Metrics/BlockLength:
  Max: 30
  Exclude:
@@ -78,16 +58,10 @@ Metrics/BlockLength:
    - '**/routes.rb'
    - 'config/environments/*'
    - db/schema.rb
-
 Metrics/ModuleLength:
  Exclude:
    - lib/seeders/message_seeder.rb
    - spec/support/slack_stubs.rb
-
-Rails/HelperInstanceVariable:
-  Exclude:
-    - enterprise/app/helpers/captain/chat_helper.rb
-
 Rails/ApplicationController:
  Exclude:
    - 'app/controllers/api/v1/widget/messages_controller.rb'
@@ -97,101 +71,74 @@ Rails/ApplicationController:
    - 'app/controllers/platform_controller.rb'
    - 'app/controllers/public_controller.rb'
    - 'app/controllers/survey/responses_controller.rb'
-
 Rails/FindEach:
  Enabled: true
  Include:
    - 'app/**/*.rb'
-
 Rails/CompactBlank:
  Enabled: false
-
 Rails/EnvironmentVariableAccess:
  Enabled: false
-
 Rails/TimeZoneAssignment:
  Enabled: false
-
 Rails/RedundantPresenceValidationOnBelongsTo:
  Enabled: false
-
-Rails/InverseOf:
-  Exclude:
-    - enterprise/app/models/captain/assistant.rb
-
-Rails/UniqueValidationWithoutIndex:
-  Exclude:
-    - app/models/canned_response.rb
-    - app/models/telegram_bot.rb
-    - enterprise/app/models/captain_inbox.rb
-    - 'app/models/channel/twitter_profile.rb'
-    - 'app/models/webhook.rb'
-    - 'app/models/contact.rb'
-
 Style/ClassAndModuleChildren:
  EnforcedStyle: compact
  Exclude:
    - 'config/application.rb'
    - 'config/initializers/monkey_patches/*'
-
 Style/MapToHash:
  Enabled: false
-
 Style/HashSyntax:
  Enabled: true
  EnforcedStyle: no_mixed_keys
  EnforcedShorthandSyntax: never
-
 RSpec/NestedGroups:
  Enabled: true
  Max: 4
-
 RSpec/MessageSpies:
  Enabled: false
-
 RSpec/StubbedMock:
  Enabled: false
-
+RSpec/FactoryBot/SyntaxMethods:
+  Enabled: false
 Naming/VariableNumber:
  Enabled: false
-
 Naming/MemoizedInstanceVariableName:
  Exclude:
    - 'app/models/message.rb'
-
 Style/GuardClause:
  Exclude:
    - 'app/builders/account_builder.rb'
    - 'app/models/attachment.rb'
    - 'app/models/message.rb'
-
 Metrics/AbcSize:
  Max: 26
  Exclude:
    - 'app/controllers/concerns/auth_helper.rb'
-
+Rails/UniqueValidationWithoutIndex:
+  Exclude:
+    - 'app/models/channel/twitter_profile.rb'
+    - 'app/models/webhook.rb'
+    - 'app/models/contact.rb'
    - 'app/models/integrations/hook.rb'
    - 'app/models/canned_response.rb'
    - 'app/models/telegram_bot.rb'
-
 Rails/RenderInline:
  Exclude:
    - 'app/controllers/swagger_controller.rb'
-
 Rails/ThreeStateBooleanColumn:
  Exclude:
    - 'db/migrate/20230503101201_create_sla_policies.rb'
-
 RSpec/IndexedLet:
  Enabled: false
-
 RSpec/NamedSubject:
  Enabled: false

 # we should bring this down
 RSpec/MultipleExpectations:
  Max: 7
-
 RSpec/MultipleMemoizedHelpers:
  Max: 14

@@ -219,121 +166,3 @@ AllCops:
    - 'tmp/**/*'
    - 'storage/**/*'
    - 'db/migrate/20230426130150_init_schema.rb'
-
-FactoryBot/SyntaxMethods:
-  Enabled: false
-
-# Disable new rules causing errors
-Layout/LeadingCommentSpace:
-  Enabled: false
-
-Style/ReturnNilInPredicateMethodDefinition:
-  Enabled: false
-
-Style/RedundantParentheses:
-  Enabled: false
-
-Performance/StringIdentifierArgument:
-  Enabled: false
-
-Layout/EmptyLinesAroundExceptionHandlingKeywords:
-  Enabled: false
-
-Lint/LiteralAsCondition:
-  Enabled: false
-
-Style/RedundantReturn:
-  Enabled: false
-
-Layout/SpaceAroundOperators:
-  Enabled: false
-
-Rails/EnvLocal:
-  Enabled: false
-
-Rails/WhereRange:
-  Enabled: false
-
-Lint/UselessConstantScoping:
-  Enabled: false
-
-Style/MultipleComparison:
-  Enabled: false
-
-Bundler/OrderedGems:
-  Enabled: false
-
-RSpec/ExampleWording:
-  Enabled: false
-
-RSpec/ReceiveMessages:
-  Enabled: false
-
-FactoryBot/AssociationStyle:
-  Enabled: false
-
-Rails/EnumSyntax:
-  Enabled: false
-
-Lint/RedundantTypeConversion:
-  Enabled: false
-
-# Additional rules to disable
-Rails/RedundantActiveRecordAllMethod:
-  Enabled: false
-
-Layout/TrailingEmptyLines:
-  Enabled: false
-
-Style/SafeNavigationChainLength:
-  Enabled: false
-
-Lint/SafeNavigationConsistency:
-  Enabled: false
-
-Lint/CopDirectiveSyntax:
-  Enabled: false
-
-# Final set of rules to disable
-FactoryBot/ExcessiveCreateList:
-  Enabled: false
-
-RSpec/MissingExpectationTargetMethod:
-  Enabled: false
-
-Performance/InefficientHashSearch:
-  Enabled: false
-
-Style/RedundantSelfAssignmentBranch:
-  Enabled: false
-
-Style/YAMLFileRead:
-  Enabled: false
-
-Layout/ExtraSpacing:
-  Enabled: false
-
-Style/RedundantFilterChain:
-  Enabled: false
-
-Performance/MapMethodChain:
-  Enabled: false
-
-Rails/RootPathnameMethods:
-  Enabled: false
-
-Style/SuperArguments:
-  Enabled: false
-
-# Final remaining rules to disable
-Rails/Delegate:
-  Enabled: false
-
-Style/CaseLikeIf:
-  Enabled: false
-
-FactoryBot/RedundantFactoryOption:
-  Enabled: false
-
-FactoryBot/FactoryAssociationWithStrategy:
-  Enabled: false
@@ -1 +1 @@
-3.4.4
+3.3.3
@@ -283,4 +283,3 @@ exclude:
  - 'app/javascript/widget/assets/scss/sdk.css'
  - 'app/assets/stylesheets/administrate/reset/_normalize.scss'
  - 'app/javascript/shared/assets/stylesheets/*.scss'
-  - 'app/javascript/dashboard/assets/scss/_woot.scss'
@@ -1 +0,0 @@
-../../AGENTS.md
@@ -1,58 +0,0 @@
-# Chatwoot Development Guidelines
-
-## Build / Test / Lint
-
- **Setup**: `bundle install && pnpm install`
- **Run Dev**: `pnpm dev` or `overmind start -f ./Procfile.dev`
- **Lint JS/Vue**: `pnpm eslint` / `pnpm eslint:fix`
- **Lint Ruby**: `bundle exec rubocop -a`
- **Test JS**: `pnpm test` or `pnpm test:watch`
- **Test Ruby**: `bundle exec rspec spec/path/to/file_spec.rb`
- **Single Test**: `bundle exec rspec spec/path/to/file_spec.rb:LINE_NUMBER`
- **Run Project**: `overmind start -f Procfile.dev`
-
-## Code Style
-
- **Ruby**: Follow RuboCop rules (150 character max line length)
- **Vue/JS**: Use ESLint (Airbnb base + Vue 3 recommended)
- **Vue Components**: Use PascalCase
- **Events**: Use camelCase
- **I18n**: No bare strings in templates; use i18n
- **Error Handling**: Use custom exceptions (`lib/custom_exceptions/`)
- **Models**: Validate presence/uniqueness, add proper indexes
- **Type Safety**: Use PropTypes in Vue, strong params in Rails
- **Naming**: Use clear, descriptive names with consistent casing
- **Vue API**: Always use Composition API with `<script setup>` at the top
-
-## Styling
-
- **Tailwind Only**:  
-  - Do not write custom CSS  
-  - Do not use scoped CSS  
-  - Do not use inline styles  
-  - Always use Tailwind utility classes  
- **Colors**: Refer to `tailwind.config.js` for color definitions
-
-## General Guidelines
-
- MVP focus: Least code change, happy-path only
- No unnecessary defensive programming
- Break down complex tasks into small, testable units
- Iterate after confirmation
- Avoid writing specs unless explicitly asked
- Remove dead/unreachable/unused code
- Don’t write multiple versions or backups for the same logic — pick the best approach and implement it
- Don't reference Claude in commit messages
-
-## Project-Specific
-
- **Translations**:
-  - Only update `en.yml` and `en.json`
-  - Other languages are handled by the community
-  - Backend i18n → `en.yml`, Frontend i18n → `en.json`
- **Frontend**:
-  - Use `components-next/` for message bubbles (the rest is being deprecated)
-
-## Ruby Best Practices
-
- Use compact `module/class` definitions; avoid nested styles
@@ -1 +0,0 @@
-AGENTS.md
@@ -1,10 +1,10 @@
 source 'https://rubygems.org'

-ruby '3.4.4'
+ruby '3.3.3'

 ##-- base gems for rails --##
 gem 'rack-cors', '2.0.0', require: 'rack/cors'
-gem 'rails', '~> 7.1'
+gem 'rails', '~> 7.0.8.4'
 # Reduces boot times through caching; required in config/boot.rb
 gem 'bootsnap', require: false

@@ -33,8 +33,6 @@ gem 'liquid'
 gem 'commonmarker'
 # Validate Data against JSON Schema
 gem 'json_schemer'
-# used in swagger build
-gem 'json_refs'
 # Rack middleware for blocking & throttling abusive requests
 gem 'rack-attack', '>= 6.7.0'
 # a utility tool for streaming, flexible and safe downloading of remote files
@@ -175,11 +173,8 @@ gem 'pgvector'
 # Convert Website HTML to Markdown
 gem 'reverse_markdown'

-gem 'iso-639'
 gem 'ruby-openai'

-gem 'shopify_api'
-
 ### Gems required only in specific deployment environments ###
 ##############################################################

@@ -198,6 +193,9 @@ group :development do
  gem 'scss_lint', require: false
  gem 'web-console', '>= 4.2.1'

+  # used in swagger build
+  gem 'json_refs'
+
  # When we want to squash migrations
  gem 'squasher'

@@ -236,7 +234,6 @@ group :development, :test do
  gem 'rubocop-performance', require: false
  gem 'rubocop-rails', require: false
  gem 'rubocop-rspec', require: false
-  gem 'rubocop-factory_bot', require: false
  gem 'seed_dump'
  gem 'shoulda-matchers'
  gem 'simplecov', '0.17.1', require: false
@@ -25,89 +25,76 @@ GIT
 GEM
  remote: https://rubygems.org/
  specs:
-    actioncable (7.1.5.1)
-      actionpack (= 7.1.5.1)
-      activesupport (= 7.1.5.1)
+    actioncable (7.0.8.7)
+      actionpack (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
      nio4r (~> 2.0)
      websocket-driver (>= 0.6.1)
-      zeitwerk (~> 2.6)
-    actionmailbox (7.1.5.1)
-      actionpack (= 7.1.5.1)
-      activejob (= 7.1.5.1)
-      activerecord (= 7.1.5.1)
-      activestorage (= 7.1.5.1)
-      activesupport (= 7.1.5.1)
+    actionmailbox (7.0.8.7)
+      actionpack (= 7.0.8.7)
+      activejob (= 7.0.8.7)
+      activerecord (= 7.0.8.7)
+      activestorage (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
      mail (>= 2.7.1)
      net-imap
      net-pop
      net-smtp
-    actionmailer (7.1.5.1)
-      actionpack (= 7.1.5.1)
-      actionview (= 7.1.5.1)
-      activejob (= 7.1.5.1)
-      activesupport (= 7.1.5.1)
+    actionmailer (7.0.8.7)
+      actionpack (= 7.0.8.7)
+      actionview (= 7.0.8.7)
+      activejob (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
      mail (~> 2.5, >= 2.5.4)
      net-imap
      net-pop
      net-smtp
-      rails-dom-testing (~> 2.2)
-    actionpack (7.1.5.1)
-      actionview (= 7.1.5.1)
-      activesupport (= 7.1.5.1)
-      nokogiri (>= 1.8.5)
-      racc
-      rack (>= 2.2.4)
-      rack-session (>= 1.0.1)
+      rails-dom-testing (~> 2.0)
+    actionpack (7.0.8.7)
+      actionview (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
+      rack (~> 2.0, >= 2.2.4)
      rack-test (>= 0.6.3)
-      rails-dom-testing (~> 2.2)
-      rails-html-sanitizer (~> 1.6)
-    actiontext (7.1.5.1)
-      actionpack (= 7.1.5.1)
-      activerecord (= 7.1.5.1)
-      activestorage (= 7.1.5.1)
-      activesupport (= 7.1.5.1)
+      rails-dom-testing (~> 2.0)
+      rails-html-sanitizer (~> 1.0, >= 1.2.0)
+    actiontext (7.0.8.7)
+      actionpack (= 7.0.8.7)
+      activerecord (= 7.0.8.7)
+      activestorage (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
      globalid (>= 0.6.0)
      nokogiri (>= 1.8.5)
-    actionview (7.1.5.1)
-      activesupport (= 7.1.5.1)
+    actionview (7.0.8.7)
+      activesupport (= 7.0.8.7)
      builder (~> 3.1)
-      erubi (~> 1.11)
-      rails-dom-testing (~> 2.2)
-      rails-html-sanitizer (~> 1.6)
+      erubi (~> 1.4)
+      rails-dom-testing (~> 2.0)
+      rails-html-sanitizer (~> 1.1, >= 1.2.0)
    active_record_query_trace (1.8)
-    activejob (7.1.5.1)
-      activesupport (= 7.1.5.1)
+    activejob (7.0.8.7)
+      activesupport (= 7.0.8.7)
      globalid (>= 0.3.6)
-    activemodel (7.1.5.1)
-      activesupport (= 7.1.5.1)
-    activerecord (7.1.5.1)
-      activemodel (= 7.1.5.1)
-      activesupport (= 7.1.5.1)
-      timeout (>= 0.4.0)
-    activerecord-import (2.1.0)
+    activemodel (7.0.8.7)
+      activesupport (= 7.0.8.7)
+    activerecord (7.0.8.7)
+      activemodel (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
+    activerecord-import (1.4.1)
      activerecord (>= 4.2)
-    activestorage (7.1.5.1)
-      actionpack (= 7.1.5.1)
-      activejob (= 7.1.5.1)
-      activerecord (= 7.1.5.1)
-      activesupport (= 7.1.5.1)
+    activestorage (7.0.8.7)
+      actionpack (= 7.0.8.7)
+      activejob (= 7.0.8.7)
+      activerecord (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
      marcel (~> 1.0)
-    activesupport (7.1.5.1)
-      base64
-      benchmark (>= 0.3)
-      bigdecimal
+      mini_mime (>= 1.1.0)
+    activesupport (7.0.8.7)
      concurrent-ruby (~> 1.0, >= 1.0.2)
-      connection_pool (>= 2.2.5)
-      drb
      i18n (>= 1.6, < 2)
-      logger (>= 1.4.2)
      minitest (>= 5.1)
-      mutex_m
-      securerandom (>= 0.3)
      tzinfo (~> 2.0)
-    acts-as-taggable-on (12.0.0)
-      activerecord (>= 7.1, < 8.1)
-      zeitwerk (>= 2.4, < 3.0)
+    acts-as-taggable-on (9.0.1)
+      activerecord (>= 6.0, < 7.1)
    addressable (2.8.7)
      public_suffix (>= 2.0.2, < 7.0)
    administrate (0.20.1)
@@ -129,7 +116,7 @@ GEM
    annotate (3.2.0)
      activerecord (>= 3.2, < 8.0)
      rake (>= 10.4, < 14.0)
-    ast (2.4.3)
+    ast (2.4.2)
    attr_extras (7.1.0)
    audited (5.4.1)
      activerecord (>= 5.0, < 7.7)
@@ -155,15 +142,14 @@ GEM
      statsd-ruby (~> 1.1)
    base64 (0.2.0)
    bcrypt (3.1.20)
-    benchmark (0.4.0)
-    bigdecimal (3.1.9)
+    bigdecimal (3.1.8)
    bindex (0.8.1)
    bootsnap (1.16.0)
      msgpack (~> 1.2)
    brakeman (5.4.1)
    browser (5.3.1)
    builder (3.3.0)
-    bullet (8.0.7)
+    bullet (7.0.7)
      activesupport (>= 3.0.0)
      uniform_notifier (~> 1.11)
    bundle-audit (0.1.0)
@@ -175,8 +161,8 @@ GEM
    climate_control (1.2.0)
    coderay (1.1.3)
    commonmarker (0.23.10)
-    concurrent-ruby (1.3.5)
-    connection_pool (2.5.3)
+    concurrent-ruby (1.3.4)
+    connection_pool (2.4.1)
    crack (1.0.0)
      bigdecimal
      rexml
@@ -190,10 +176,16 @@ GEM
      activerecord (>= 5.a)
      database_cleaner-core (~> 2.0.0)
    database_cleaner-core (2.0.1)
-    date (3.4.1)
-    ddtrace (0.48.0)
-      ffi (~> 1.0)
+    datadog-ci (0.8.3)
      msgpack
+    date (3.4.1)
+    ddtrace (1.23.2)
+      datadog-ci (~> 0.8.1)
+      debase-ruby_core_source (= 3.3.1)
+      libdatadog (~> 7.0.0.1.0)
+      libddwaf (~> 1.14.0.0.0)
+      msgpack
+    debase-ruby_core_source (3.3.1)
    debug (1.8.0)
      irb (>= 1.5.0)
      reline (>= 0.3.1)
@@ -204,10 +196,10 @@ GEM
      railties (>= 4.1.0)
      responders
      warden (~> 1.2.3)
-    devise_token_auth (1.2.5)
+    devise_token_auth (1.2.3)
      bcrypt (~> 3.0)
      devise (> 3.5.2, < 5)
-      rails (>= 4.2.0, < 8.1)
+      rails (>= 4.2.0, < 7.2)
    diff-lcs (1.5.1)
    digest-crc (0.6.5)
      rake (>= 12.0.0, < 14.0.0)
@@ -220,7 +212,6 @@ GEM
      railties (>= 6.1)
    down (5.4.0)
      addressable (~> 2.8)
-    drb (2.2.3)
    dry-cli (1.1.0)
    ecma-re-validator (0.4.0)
      regexp_parser (~> 2.2)
@@ -263,10 +254,7 @@ GEM
    fcm (1.0.8)
      faraday (>= 1.0.0, < 3.0)
      googleauth (~> 1)
-    ffi (1.17.2)
-    ffi (1.17.2-arm64-darwin)
-    ffi (1.17.2-x86_64-darwin)
-    ffi (1.17.2-x86_64-linux-gnu)
+    ffi (1.16.3)
    ffi-compiler (1.0.1)
      ffi (>= 1.0.0)
      rake
@@ -327,13 +315,16 @@ GEM
    google-cloud-translate-v3 (0.10.0)
      gapic-common (>= 0.20.0, < 2.a)
      google-cloud-errors (~> 1.0)
-    google-protobuf (3.25.7)
+    google-protobuf (3.25.5)
+    google-protobuf (3.25.5-arm64-darwin)
+    google-protobuf (3.25.5-x86_64-darwin)
+    google-protobuf (3.25.5-x86_64-linux)
    googleapis-common-protos (1.6.0)
      google-protobuf (>= 3.18, < 5.a)
      googleapis-common-protos-types (~> 1.7)
      grpc (~> 1.41)
-    googleapis-common-protos-types (1.20.0)
-      google-protobuf (>= 3.18, < 5.a)
+    googleapis-common-protos-types (1.14.0)
+      google-protobuf (~> 3.18)
    googleauth (1.11.2)
      faraday (>= 1.0, < 3.a)
      google-cloud-env (~> 2.1)
@@ -343,17 +334,17 @@ GEM
      signet (>= 0.16, < 2.a)
    groupdate (6.2.1)
      activesupport (>= 5.2)
-    grpc (1.72.0)
-      google-protobuf (>= 3.25, < 5.0)
+    grpc (1.62.0)
+      google-protobuf (~> 3.25)
      googleapis-common-protos-types (~> 1.0)
-    grpc (1.72.0-arm64-darwin)
-      google-protobuf (>= 3.25, < 5.0)
+    grpc (1.62.0-arm64-darwin)
+      google-protobuf (~> 3.25)
      googleapis-common-protos-types (~> 1.0)
-    grpc (1.72.0-x86_64-darwin)
-      google-protobuf (>= 3.25, < 5.0)
+    grpc (1.62.0-x86_64-darwin)
+      google-protobuf (~> 3.25)
      googleapis-common-protos-types (~> 1.0)
-    grpc (1.72.0-x86_64-linux)
-      google-protobuf (>= 3.25, < 5.0)
+    grpc (1.62.0-x86_64-linux)
+      google-protobuf (~> 3.25)
      googleapis-common-protos-types (~> 1.0)
    haikunator (1.1.1)
    hairtrigger (1.0.0)
@@ -361,7 +352,6 @@ GEM
      ruby2ruby (~> 2.4)
      ruby_parser (~> 3.10)
    hana (1.3.7)
-    hash_diff (1.1.1)
    hashdiff (1.1.0)
    hashie (5.0.0)
    html2text (0.4.0)
@@ -379,7 +369,7 @@ GEM
      mini_mime (>= 1.0.0)
      multi_xml (>= 0.5.2)
    httpclient (2.8.3)
-    i18n (1.14.7)
+    i18n (1.14.6)
      concurrent-ruby (~> 1.0)
    image_processing (1.12.2)
      mini_magick (>= 4.9.5, < 5)
@@ -387,8 +377,6 @@ GEM
    io-console (0.6.0)
    irb (1.7.2)
      reline (>= 0.3.6)
-    iso-639 (0.3.8)
-      csv
    jbuilder (2.11.5)
      actionview (>= 5.0.0)
      activesupport (>= 5.0.0)
@@ -397,7 +385,7 @@ GEM
      rails-dom-testing (>= 1, < 3)
      railties (>= 4.2.0)
      thor (>= 0.14, < 2.0)
-    json (2.12.0)
+    json (2.6.3)
    json_refs (0.1.8)
      hana
    json_schemer (0.2.24)
@@ -432,13 +420,21 @@ GEM
      faraday-multipart
      json (>= 1.8)
      rexml
-    language_server-protocol (3.17.0.5)
    launchy (2.5.2)
      addressable (~> 2.8)
    letter_opener (1.8.1)
      launchy (>= 2.2, < 3)
+    libdatadog (7.0.0.1.0)
+    libdatadog (7.0.0.1.0-x86_64-linux)
+    libddwaf (1.14.0.0.0)
+      ffi (~> 1.0)
+    libddwaf (1.14.0.0.0-arm64-darwin)
+      ffi (~> 1.0)
+    libddwaf (1.14.0.0.0-x86_64-darwin)
+      ffi (~> 1.0)
+    libddwaf (1.14.0.0.0-x86_64-linux)
+      ffi (~> 1.0)
    line-bot-api (1.28.0)
-    lint_roller (1.1.0)
    liquid (5.4.0)
    listen (3.8.0)
      rb-fsevent (~> 0.10, >= 0.10.3)
@@ -446,7 +442,7 @@ GEM
    llhttp-ffi (0.4.0)
      ffi-compiler (~> 1.0)
      rake (~> 13.0)
-    logger (1.7.0)
+    logger (1.6.0)
    lograge (0.14.0)
      actionpack (>= 4)
      activesupport (>= 4)
@@ -472,10 +468,10 @@ GEM
    mini_magick (4.12.0)
    mini_mime (1.1.5)
    mini_portile2 (2.8.8)
-    minitest (5.25.5)
+    minitest (5.25.4)
    mock_redis (0.36.0)
      ruby2_keywords
-    msgpack (1.8.0)
+    msgpack (1.7.0)
    multi_json (1.15.0)
    multi_xml (0.6.0)
    multipart-post (2.3.0)
@@ -486,7 +482,7 @@ GEM
      uri
    net-http-persistent (4.0.2)
      connection_pool (~> 2.2)
-    net-imap (0.4.20)
+    net-imap (0.4.19)
      date
      net-protocol
    net-pop (0.1.2)
@@ -502,14 +498,14 @@ GEM
    newrelic_rpm (9.6.0)
      base64
    nio4r (2.7.3)
-    nokogiri (1.18.8)
+    nokogiri (1.18.3)
      mini_portile2 (~> 2.8.2)
      racc (~> 1.4)
-    nokogiri (1.18.8-arm64-darwin)
+    nokogiri (1.18.3-arm64-darwin)
      racc (~> 1.4)
-    nokogiri (1.18.8-x86_64-darwin)
+    nokogiri (1.18.3-x86_64-darwin)
      racc (~> 1.4)
-    nokogiri (1.18.8-x86_64-linux-gnu)
+    nokogiri (1.18.3-x86_64-linux-gnu)
      racc (~> 1.4)
    oauth (1.1.0)
      oauth-tty (~> 1.0, >= 1.0.1)
@@ -524,9 +520,6 @@ GEM
      rack (>= 1.2, < 4)
      snaky_hash (~> 2.0)
      version_gem (~> 1.1)
-    oj (3.16.10)
-      bigdecimal (>= 3.0)
-      ostruct (>= 0.2)
    omniauth (2.1.2)
      hashie (>= 3.4.6)
      rack (>= 2.2.3)
@@ -546,16 +539,14 @@ GEM
    orm_adapter (0.5.0)
    os (1.1.4)
    ostruct (0.6.1)
-    parallel (1.27.0)
-    parser (3.3.8.0)
+    parallel (1.23.0)
+    parser (3.2.2.1)
      ast (~> 2.4.1)
-      racc
    pg (1.5.3)
    pg_search (2.3.6)
      activerecord (>= 5.2)
      activesupport (>= 5.2)
    pgvector (0.1.1)
-    prism (1.4.0)
    procore-sift (1.0.0)
      activerecord (>= 6.1)
    pry (0.14.2)
@@ -570,7 +561,7 @@ GEM
      activesupport (>= 3.0.0)
    raabro (1.4.0)
    racc (1.8.1)
-    rack (2.2.15)
+    rack (2.2.11)
    rack-attack (6.7.0)
      rack (>= 1.0, < 4)
    rack-contrib (2.5.0)
@@ -584,28 +575,23 @@ GEM
      rack (~> 2.2, >= 2.2.4)
    rack-proxy (0.7.7)
      rack
-    rack-session (1.0.2)
-      rack (< 3)
    rack-test (2.1.0)
      rack (>= 1.3)
    rack-timeout (0.6.3)
-    rackup (1.0.1)
-      rack (< 3)
-      webrick
-    rails (7.1.5.1)
-      actioncable (= 7.1.5.1)
-      actionmailbox (= 7.1.5.1)
-      actionmailer (= 7.1.5.1)
-      actionpack (= 7.1.5.1)
-      actiontext (= 7.1.5.1)
-      actionview (= 7.1.5.1)
-      activejob (= 7.1.5.1)
-      activemodel (= 7.1.5.1)
-      activerecord (= 7.1.5.1)
-      activestorage (= 7.1.5.1)
-      activesupport (= 7.1.5.1)
+    rails (7.0.8.7)
+      actioncable (= 7.0.8.7)
+      actionmailbox (= 7.0.8.7)
+      actionmailer (= 7.0.8.7)
+      actionpack (= 7.0.8.7)
+      actiontext (= 7.0.8.7)
+      actionview (= 7.0.8.7)
+      activejob (= 7.0.8.7)
+      activemodel (= 7.0.8.7)
+      activerecord (= 7.0.8.7)
+      activestorage (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
      bundler (>= 1.15.0)
-      railties (= 7.1.5.1)
+      railties (= 7.0.8.7)
    rails-dom-testing (2.2.0)
      activesupport (>= 5.0.0)
      minitest
@@ -613,14 +599,13 @@ GEM
    rails-html-sanitizer (1.6.1)
      loofah (~> 2.21)
      nokogiri (>= 1.15.7, != 1.16.7, != 1.16.6, != 1.16.5, != 1.16.4, != 1.16.3, != 1.16.2, != 1.16.1, != 1.16.0.rc1, != 1.16.0)
-    railties (7.1.5.1)
-      actionpack (= 7.1.5.1)
-      activesupport (= 7.1.5.1)
-      irb
-      rackup (>= 1.0.0)
+    railties (7.0.8.7)
+      actionpack (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
+      method_source
      rake (>= 12.2)
-      thor (~> 1.0, >= 1.2.2)
-      zeitwerk (~> 2.6)
+      thor (~> 1.0)
+      zeitwerk (~> 2.5)
    rainbow (3.1.1)
    rake (13.2.1)
    rb-fsevent (0.11.2)
@@ -632,7 +617,7 @@ GEM
      connection_pool
    redis-namespace (1.10.0)
      redis (>= 4)
-    regexp_parser (2.10.0)
+    regexp_parser (2.8.0)
    reline (0.3.6)
      io-console (~> 0.5)
    representable (3.2.0)
@@ -652,7 +637,7 @@ GEM
    retriable (3.1.2)
    reverse_markdown (2.1.1)
      nokogiri
-    rexml (3.4.1)
+    rexml (3.3.9)
    rspec-core (3.13.0)
      rspec-support (~> 3.13.0)
    rspec-expectations (3.13.2)
@@ -672,36 +657,30 @@ GEM
    rspec-support (3.13.1)
    rspec_junit_formatter (0.6.0)
      rspec-core (>= 2, < 4, != 2.12.0)
-    rubocop (1.75.6)
+    rubocop (1.50.2)
      json (~> 2.3)
-      language_server-protocol (~> 3.17.0.2)
-      lint_roller (~> 1.1.0)
      parallel (~> 1.10)
-      parser (>= 3.3.0.2)
+      parser (>= 3.2.0.0)
      rainbow (>= 2.2.2, < 4.0)
-      regexp_parser (>= 2.9.3, < 3.0)
-      rubocop-ast (>= 1.44.0, < 2.0)
+      regexp_parser (>= 1.8, < 3.0)
+      rexml (>= 3.2.5, < 4.0)
+      rubocop-ast (>= 1.28.0, < 2.0)
      ruby-progressbar (~> 1.7)
-      unicode-display_width (>= 2.4.0, < 4.0)
-    rubocop-ast (1.44.1)
-      parser (>= 3.3.7.2)
-      prism (~> 1.4)
-    rubocop-factory_bot (2.27.1)
-      lint_roller (~> 1.1)
-      rubocop (~> 1.72, >= 1.72.1)
-    rubocop-performance (1.25.0)
-      lint_roller (~> 1.1)
-      rubocop (>= 1.75.0, < 2.0)
-      rubocop-ast (>= 1.38.0, < 2.0)
-    rubocop-rails (2.32.0)
+      unicode-display_width (>= 2.4.0, < 3.0)
+    rubocop-ast (1.28.1)
+      parser (>= 3.2.1.0)
+    rubocop-capybara (2.18.0)
+      rubocop (~> 1.41)
+    rubocop-performance (1.17.1)
+      rubocop (>= 1.7.0, < 2.0)
+      rubocop-ast (>= 0.4.0)
+    rubocop-rails (2.19.1)
      activesupport (>= 4.2.0)
-      lint_roller (~> 1.1)
      rack (>= 1.1)
-      rubocop (>= 1.75.0, < 2.0)
-      rubocop-ast (>= 1.44.0, < 2.0)
-    rubocop-rspec (3.6.0)
-      lint_roller (~> 1.1)
-      rubocop (~> 1.72, >= 1.72.1)
+      rubocop (>= 1.33.0, < 2.0)
+    rubocop-rspec (2.21.0)
+      rubocop (~> 1.33)
+      rubocop-capybara (~> 2.17)
    ruby-openai (7.3.1)
      event_stream_parser (>= 0.3.0, < 2.0.0)
      faraday (>= 1)
@@ -732,7 +711,6 @@ GEM
      parser
    scss_lint (0.60.0)
      sass (~> 3.5, >= 3.5.5)
-    securerandom (0.4.1)
    seed_dump (3.3.1)
      activerecord (>= 4)
      activesupport (>= 4)
@@ -747,17 +725,6 @@ GEM
      sentry-ruby (~> 5.19.0)
      sidekiq (>= 3.0)
    sexp_processor (4.17.0)
-    shopify_api (14.8.0)
-      activesupport
-      concurrent-ruby
-      hash_diff
-      httparty
-      jwt
-      oj
-      openssl
-      securerandom
-      sorbet-runtime
-      zeitwerk (~> 2.5)
    shoulda-matchers (5.3.0)
      activesupport (>= 5.2.0)
    sidekiq (7.3.1)
@@ -790,7 +757,6 @@ GEM
    snaky_hash (2.0.1)
      hashie
      version_gem (~> 1.1, >= 1.1.1)
-    sorbet-runtime (0.5.11934)
    spring (4.1.1)
    spring-watcher-listen (2.1.0)
      listen (>= 2.7, < 4.0)
@@ -831,11 +797,9 @@ GEM
    unf (0.1.4)
      unf_ext
    unf_ext (0.0.8.2)
-    unicode-display_width (3.1.4)
-      unicode-emoji (~> 4.0, >= 4.0.4)
-    unicode-emoji (4.0.4)
-    uniform_notifier (1.17.0)
-    uri (1.0.3)
+    unicode-display_width (2.4.2)
+    uniform_notifier (1.16.0)
+    uri (0.13.0)
    uri_template (0.7.0)
    valid_email2 (5.2.6)
      activemodel (>= 3.2)
@@ -862,9 +826,7 @@ GEM
      addressable (>= 2.8.0)
      crack (>= 0.3.2)
      hashdiff (>= 0.4.0, < 2.0.0)
-    webrick (1.9.1)
-    websocket-driver (0.7.7)
-      base64
+    websocket-driver (0.7.6)
      websocket-extensions (>= 0.1.0)
    websocket-extensions (0.1.5)
    wisper (2.0.0)
@@ -934,7 +896,6 @@ DEPENDENCIES
  hashie
  html2text
  image_processing
-  iso-639
  jbuilder
  json_refs
  json_schemer
@@ -970,7 +931,7 @@ DEPENDENCIES
  rack-cors (= 2.0.0)
  rack-mini-profiler (>= 3.2.0)
  rack-timeout
-  rails (~> 7.1)
+  rails (~> 7.0.8.4)
  redis
  redis-namespace
  responders (>= 3.1.1)
@@ -979,7 +940,6 @@ DEPENDENCIES
  rspec-rails (>= 6.1.5)
  rspec_junit_formatter
  rubocop
-  rubocop-factory_bot
  rubocop-performance
  rubocop-rails
  rubocop-rspec
@@ -990,7 +950,6 @@ DEPENDENCIES
  sentry-rails (>= 5.19.0)
  sentry-ruby
  sentry-sidekiq (>= 5.19.0)
-  shopify_api
  shoulda-matchers
  sidekiq (>= 7.3.1)
  sidekiq-cron (>= 1.12.0)
@@ -1017,7 +976,7 @@ DEPENDENCIES
  working_hours

 RUBY VERSION
-   ruby 3.4.4p34
+   ruby 3.3.3p89

 BUNDLED WITH
   2.5.16
@@ -1,11 +1,22 @@
-<img src="./.github/screenshots/header.png#gh-light-mode-only" width="100%" alt="Header light mode"/>
-<img src="./.github/screenshots/header-dark.png#gh-dark-mode-only" width="100%" alt="Header dark mode"/>
+## 🚨 Note: This branch is unstable. For the stable branch's source code, please use the branch [3.x](https://github.com/chatwoot/chatwoot/tree/3.x)
+
+
+<img src="https://user-images.githubusercontent.com/2246121/282256557-1570674b-d142-4198-9740-69404cc6a339.png#gh-light-mode-only" width="100%" alt="Chat dashboard dark mode"/>
+<img src="https://user-images.githubusercontent.com/2246121/282256632-87f6a01b-6467-4e0e-8a93-7bbf66d03a17.png#gh-dark-mode-only" width="100%" alt="Chat dashboard"/>

 ___

 # Chatwoot

-The modern customer support platform, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
+Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
+<p>
+  <a href="https://heroku.com/deploy?template=https://github.com/chatwoot/chatwoot/tree/master" alt="Deploy to Heroku">
+     <img width="150" alt="Deploy" src="https://www.herokucdn.com/deploy/button.svg"/>
+  </a>
+  <a href="https://marketplace.digitalocean.com/apps/chatwoot?refcode=f2238426a2a8" alt="Deploy to DigitalOcean">
+     <img width="200" alt="Deploy to DO" src="https://www.deploytodo.com/do-btn-blue.svg"/>
+  </a>
+</p>

 <p>
  <a href="https://codeclimate.com/github/chatwoot/chatwoot/maintainability"><img src="https://api.codeclimate.com/v1/badges/e6e3f66332c91e5a4c0c/maintainability" alt="Maintainability"></a>
@@ -20,71 +31,41 @@ The modern customer support platform, an open-source alternative to Intercom, Ze
  <a href="https://artifacthub.io/packages/helm/chatwoot/chatwoot"><img src="https://img.shields.io/endpoint?url=https://artifacthub.io/badge/repository/artifact-hub" alt="Artifact HUB"></a>
 </p>

+<img src="https://user-images.githubusercontent.com/2246121/282255783-ee8a50c9-f42d-4752-8201-2d59965a663d.png#gh-light-mode-only" width="100%" alt="Chat dashboard dark mode"/>
+<img src="https://user-images.githubusercontent.com/2246121/282255784-3d1994ec-d895-4ff5-ac68-d819987e1869.png#gh-dark-mode-only" width="100%" alt="Chat dashboard"/>

-<p>
-  <a href="https://heroku.com/deploy?template=https://github.com/chatwoot/chatwoot/tree/master" alt="Deploy to Heroku">
-     <img width="150" alt="Deploy" src="https://www.herokucdn.com/deploy/button.svg"/>
-  </a>
-  <a href="https://marketplace.digitalocean.com/apps/chatwoot?refcode=f2238426a2a8" alt="Deploy to DigitalOcean">
-     <img width="200" alt="Deploy to DO" src="https://www.deploytodo.com/do-btn-blue.svg"/>
-  </a>
-</p>
+Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile.

-<img src="./.github/screenshots/dashboard.png#gh-light-mode-only" width="100%" alt="Chat dashboard dark mode"/>
-<img src="./.github/screenshots/dashboard-dark.png#gh-dark-mode-only" width="100%" alt="Chat dashboard"/>
+## Features

---
+Chatwoot supports the following conversation channels:

-Chatwoot is the modern, open-source, and self-hosted customer support platform designed to help businesses deliver exceptional customer support experience. Built for scale and flexibility, Chatwoot gives you full control over your customer data while providing powerful tools to manage conversations across channels.
+ - **Website**: Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support.
+ - **Facebook**: Connect your Facebook pages and start replying to the direct messages to your page.
+ - **Instagram**: Connect your Instagram profile and start replying to the direct messages.
+ - **Twitter**: Connect your Twitter profiles and reply to direct messages or the tweets where you are mentioned.
+ - **Telegram**: Connect your Telegram bot and reply to your customers right from a single dashboard.
+ - **WhatsApp**: Connect your WhatsApp business account and manage the conversation in Chatwoot.
+ - **Line**: Connect your Line account and manage the conversations in Chatwoot.
+ - **SMS**: Connect your Twilio SMS account and reply to the SMS queries in Chatwoot.
+ - **API Channel**: Build custom communication channels using our API channel.
+ - **Email**: Forward all your email queries to Chatwoot and view it in our integrated dashboard.

-### ✨ Captain – AI Agent for Support
+And more.

-Supercharge your support with Captain, Chatwoot’s AI agent. Captain helps automate responses, handle common queries, and reduce agent workload—ensuring customers get instant, accurate answers. With Captain, your team can focus on complex conversations while routine questions are resolved automatically. Read more about Captain [here](https://chwt.app/captain-docs).
-
-### 💬 Omnichannel Support Desk
-
-Chatwoot centralizes all customer conversations into one powerful inbox, no matter where your customers reach out from. It supports live chat on your website, email, Facebook, Instagram, Twitter, WhatsApp, Telegram, Line, SMS etc.
-
-### 📚 Help center portal
-
-Publish help articles, FAQs, and guides through the built-in Help Center Portal. Enable customers to find answers on their own, reduce repetitive queries, and keep your support team focused on more complex issues.
-
-### 🗂️ Other features
-
-#### Collaboration & Productivity
-
- Private Notes and @mentions for internal team discussions.
- Labels to organize and categorize conversations.
- Keyboard Shortcuts and a Command Bar for quick navigation.
- Canned Responses to reply faster to frequently asked questions.
- Auto-Assignment to route conversations based on agent availability.
- Multi-lingual Support to serve customers in multiple languages.
- Custom Views and Filters for better inbox organization.
- Business Hours and Auto-Responders to manage response expectations.
- Teams and Automation tools for scaling support workflows.
- Agent Capacity Management to balance workload across the team.
-
-#### Customer Data & Segmentation
- Contact Management with profiles and interaction history.
- Contact Segments and Notes for targeted communication.
- Campaigns to proactively engage customers.
- Custom Attributes for storing additional customer data.
- Pre-Chat Forms to collect user information before starting conversations.
-
-#### Integrations
- Slack Integration to manage conversations directly from Slack.
- Dialogflow Integration for chatbot automation.
- Dashboard Apps to embed internal tools within Chatwoot.
- Shopify Integration to view and manage customer orders right within Chatwoot.
- Use Google Translate to translate messages from your customers in realtime.
- Create and manage Linear tickets within Chatwoot.
-
-#### Reports & Insights
- Live View of ongoing conversations for real-time monitoring.
- Conversation, Agent, Inbox, Label, and Team Reports for operational visibility.
- CSAT Reports to measure customer satisfaction.
- Downloadable Reports for offline analysis and reporting.
+Other features include:

+- **CRM**: Save all your customer information right inside Chatwoot, use contact notes to log emails, phone calls, or meeting notes.
+- **Custom Attributes**: Define custom attribute attributes to store information about a contact or a conversation and extend the product to match your workflow.
+- **Shared multi-brand inboxes**: Manage multiple brands or pages using a shared inbox.
+- **Private notes**: Use @mentions and private notes to communicate internally about a conversation.
+- **Canned responses (Saved replies)**: Improve the response rate by adding saved replies for frequently asked questions.
+- **Conversation Labels**: Use conversation labels to create custom workflows.
+- **Auto assignment**: Chatwoot intelligently assigns a ticket to the agents who have access to the inbox depending on their availability and load.
+- **Conversation continuity**: If the user has provided an email address through the chat widget, Chatwoot will send an email to the customer under the agent name so that the user can continue the conversation over the email.
+- **Multi-lingual support**: Chatwoot supports 10+ languages.
+- **Powerful API & Webhooks**: Extend the capability of the software using Chatwoot’s webhooks and APIs.
+- **Integrations**: Chatwoot natively integrates with Slack right now. Manage your conversations in Slack without logging into the dashboard.

 ## Documentation

@@ -126,11 +107,13 @@ For other supported options, checkout our [deployment page](https://chatwoot.com

 Looking to report a vulnerability? Please refer our [SECURITY.md](./SECURITY.md) file.

-## Community
+
+## Community? Questions? Support ?

 If you need help or just want to hang out, come, say hi on our [Discord](https://discord.gg/cJXdrwS) server.

-## Contributors
+
+## Contributors ✨

 Thanks goes to all these [wonderful people](https://www.chatwoot.com/docs/contributors):

@@ -1,15 +1,15 @@
-button:not(.reset-base),
-input[type='button']:not(.reset-base),
-input[type='reset']:not(.reset-base),
-input[type='submit']:not(.reset-base),
-.button:not(.reset-base) {
+button,
+input[type="button"],
+input[type="reset"],
+input[type="submit"],
+.button {
  appearance: none;
  background-color: $color-woot;
  border: 0;
  border-radius: $base-border-radius;
  color: $white;
  cursor: pointer;
-  display: inline-flex;
+  display: inline-block;
  font-size: $font-size-small;
  -webkit-font-smoothing: antialiased;
  font-weight: $font-weight-medium;
@@ -10,6 +10,7 @@

  .icon-container {
    margin-right: 2px;
+
  }

  .value-container {
@@ -32,7 +32,14 @@ class AccountBuilder
  end

  def validate_email
-    Account::SignUpEmailValidationService.new(@email).perform
+    raise InvalidEmail.new({ domain_blocked: domain_blocked }) if domain_blocked?
+
+    address = ValidEmail2::Address.new(@email)
+    if address.valid? && !address.disposable?
+      true
+    else
+      raise InvalidEmail.new({ valid: address.valid?, disposable: address.disposable? })
+    end
  end

  def validate_user
@@ -74,4 +81,21 @@ class AccountBuilder
    @user.confirm if @confirmed
    @user.save!
  end
+
+  def domain_blocked?
+    domain = @email.split('@').last
+
+    blocked_domains.each do |blocked_domain|
+      return true if domain.match?(blocked_domain)
+    end
+
+    false
+  end
+
+  def blocked_domains
+    domains = GlobalConfigService.load('BLOCKED_EMAIL_DOMAINS', '')
+    return [] if domains.blank?
+
+    domains.split("\n").map(&:strip)
+  end
 end
@@ -9,7 +9,7 @@ class Campaigns::CampaignConversationBuilder
      @contact_inbox.lock!

      # We won't send campaigns if a conversation is already present
-      raise 'Conversation already present' if @contact_inbox.reload.conversations.present?
+      raise 'Conversation alread present' if @contact_inbox.reload.conversations.present?

      @conversation = ::Conversation.create!(conversation_params)
      Messages::MessageBuilder.new(@campaign.sender, @conversation, message_params).perform
@@ -59,47 +59,10 @@ class ContactInboxBuilder
  end

  def create_contact_inbox
-    attrs = {
+    ::ContactInbox.create_with(hmac_verified: hmac_verified || false).find_or_create_by!(
      contact_id: @contact.id,
      inbox_id: @inbox.id,
      source_id: @source_id
-    }
-
-    ::ContactInbox.where(attrs).first_or_create!(hmac_verified: hmac_verified || false)
-  rescue ActiveRecord::RecordNotUnique
-    Rails.logger.info("[ContactInboxBuilder] RecordNotUnique #{@source_id} #{@contact.id} #{@inbox.id}")
-    update_old_contact_inbox
-    retry
-  end
-
-  def update_old_contact_inbox
-    # The race condition occurs when there’s a contact inbox with the
-    # same source ID but linked to a different contact. This can happen
-    # if the agent updates the contact’s email or phone number, or
-    # if the contact is merged with another.
-    #
-    # We update the old contact inbox source_id to a random value to
-    # avoid disrupting the current flow. However, the root cause of
-    # this issue is a flaw in the contact inbox model design.
-    # Contact inbox is essentially tracking a session and is not
-    # needed for non-live chat channels.
-    raise ActiveRecord::RecordNotUnique unless allowed_channels?
-
-    contact_inbox = ::ContactInbox.find_by(inbox_id: @inbox.id, source_id: @source_id)
-    return if contact_inbox.blank?
-
-    contact_inbox.update!(source_id: new_source_id)
-  end
-
-  def new_source_id
-    if @inbox.whatsapp? || @inbox.sms? || @inbox.twilio?
-      "whatsapp:#{@source_id}#{rand(100)}"
-    else
-      "#{rand(10)}#{@source_id}"
-    end
-  end
-
-  def allowed_channels?
-    @inbox.email? || @inbox.sms? || @inbox.twilio? || @inbox.whatsapp?
+    )
  end
 end
@@ -63,33 +63,9 @@ class ContactInboxWithContactBuilder
    contact = find_contact_by_identifier(contact_attributes[:identifier])
    contact ||= find_contact_by_email(contact_attributes[:email])
    contact ||= find_contact_by_phone_number(contact_attributes[:phone_number])
-    contact ||= find_contact_by_instagram_source_id(source_id) if instagram_channel?
-
    contact
  end

-  def instagram_channel?
-    inbox.channel_type == 'Channel::Instagram'
-  end
-
-  # There might be existing contact_inboxes created through Channel::FacebookPage
-  # with the same Instagram source_id. New Instagram interactions should create fresh contact_inboxes
-  # while still reusing contacts if found in Facebook channels so that we can create
-  # new conversations with the same contact.
-  def find_contact_by_instagram_source_id(instagram_id)
-    return if instagram_id.blank?
-
-    existing_contact_inbox = ContactInbox.joins(:inbox)
-                                         .where(source_id: instagram_id)
-                                         .where(
-                                           'inboxes.channel_type = ? AND inboxes.account_id = ?',
-                                           'Channel::FacebookPage',
-                                           account.id
-                                         ).first
-
-    existing_contact_inbox&.contact
-  end
-
  def find_contact_by_identifier(identifier)
    return if identifier.blank?

@@ -1,180 +0,0 @@
-class Messages::Instagram::BaseMessageBuilder < Messages::Messenger::MessageBuilder
-  attr_reader :messaging
-
-  def initialize(messaging, inbox, outgoing_echo: false)
-    super()
-    @messaging = messaging
-    @inbox = inbox
-    @outgoing_echo = outgoing_echo
-  end
-
-  def perform
-    return if @inbox.channel.reauthorization_required?
-
-    ActiveRecord::Base.transaction do
-      build_message
-    end
-  rescue StandardError => e
-    handle_error(e)
-  end
-
-  private
-
-  def attachments
-    @messaging[:message][:attachments] || {}
-  end
-
-  def message_type
-    @outgoing_echo ? :outgoing : :incoming
-  end
-
-  def message_identifier
-    message[:mid]
-  end
-
-  def message_source_id
-    @outgoing_echo ? recipient_id : sender_id
-  end
-
-  def message_is_unsupported?
-    message[:is_unsupported].present? && @messaging[:message][:is_unsupported] == true
-  end
-
-  def sender_id
-    @messaging[:sender][:id]
-  end
-
-  def recipient_id
-    @messaging[:recipient][:id]
-  end
-
-  def message
-    @messaging[:message]
-  end
-
-  def contact
-    @contact ||= @inbox.contact_inboxes.find_by(source_id: message_source_id)&.contact
-  end
-
-  def conversation
-    @conversation ||= set_conversation_based_on_inbox_config
-  end
-
-  def set_conversation_based_on_inbox_config
-    if @inbox.lock_to_single_conversation
-      find_conversation_scope.order(created_at: :desc).first || build_conversation
-    else
-      find_or_build_for_multiple_conversations
-    end
-  end
-
-  def find_conversation_scope
-    Conversation.where(conversation_params)
-  end
-
-  def find_or_build_for_multiple_conversations
-    last_conversation = find_conversation_scope.where.not(status: :resolved).order(created_at: :desc).first
-    return build_conversation if last_conversation.nil?
-
-    last_conversation
-  end
-
-  def message_content
-    @messaging[:message][:text]
-  end
-
-  def story_reply_attributes
-    message[:reply_to][:story] if message[:reply_to].present? && message[:reply_to][:story].present?
-  end
-
-  def message_reply_attributes
-    message[:reply_to][:mid] if message[:reply_to].present? && message[:reply_to][:mid].present?
-  end
-
-  def build_message
-    # Duplicate webhook events may be sent for the same message
-    # when a user is connected to the Instagram account through both Messenger and Instagram login.
-    # There is chance for echo events to be sent for the same message.
-    # Therefore, we need to check if the message already exists before creating it.
-    return if message_already_exists?
-
-    return if message_content.blank? && all_unsupported_files?
-
-    @message = conversation.messages.create!(message_params)
-    save_story_id
-
-    attachments.each do |attachment|
-      process_attachment(attachment)
-    end
-  end
-
-  def save_story_id
-    return if story_reply_attributes.blank?
-
-    @message.save_story_info(story_reply_attributes)
-  end
-
-  def build_conversation
-    @contact_inbox ||= contact.contact_inboxes.find_by!(source_id: message_source_id)
-    Conversation.create!(conversation_params.merge(
-                           contact_inbox_id: @contact_inbox.id,
-                           additional_attributes: additional_conversation_attributes
-                         ))
-  end
-
-  def additional_conversation_attributes
-    {}
-  end
-
-  def conversation_params
-    {
-      account_id: @inbox.account_id,
-      inbox_id: @inbox.id,
-      contact_id: contact.id
-    }
-  end
-
-  def message_params
-    params = {
-      account_id: conversation.account_id,
-      inbox_id: conversation.inbox_id,
-      message_type: message_type,
-      source_id: message_identifier,
-      content: message_content,
-      sender: @outgoing_echo ? nil : contact,
-      content_attributes: {
-        in_reply_to_external_id: message_reply_attributes
-      }
-    }
-
-    params[:content_attributes][:is_unsupported] = true if message_is_unsupported?
-    params
-  end
-
-  def message_already_exists?
-    find_message_by_source_id(@messaging[:message][:mid]).present?
-  end
-
-  def find_message_by_source_id(source_id)
-    return unless source_id
-
-    @message = Message.find_by(source_id: source_id)
-  end
-
-  def all_unsupported_files?
-    return if attachments.empty?
-
-    attachments_type = attachments.pluck(:type).uniq.first
-    unsupported_file_type?(attachments_type)
-  end
-
-  def handle_error(error)
-    ChatwootExceptionTracker.new(error, account: @inbox.account).capture_exception
-    true
-  end
-
-  # Abstract methods to be implemented by subclasses
-  def get_story_object_from_source_id(source_id)
-    raise NotImplementedError
-  end
-end
@@ -1,42 +1,200 @@
-class Messages::Instagram::MessageBuilder < Messages::Instagram::BaseMessageBuilder
+# This class creates both outgoing messages from chatwoot and echo outgoing messages based on the flag `outgoing_echo`
+# Assumptions
+# 1. Incase of an outgoing message which is echo, source_id will NOT be nil,
+#    based on this we are showing "not sent from chatwoot" message in frontend
+#    Hence there is no need to set user_id in message for outgoing echo messages.
+
+class Messages::Instagram::MessageBuilder < Messages::Messenger::MessageBuilder
+  attr_reader :messaging
+
  def initialize(messaging, inbox, outgoing_echo: false)
-    super(messaging, inbox, outgoing_echo: outgoing_echo)
+    super()
+    @messaging = messaging
+    @inbox = inbox
+    @outgoing_echo = outgoing_echo
+  end
+
+  def perform
+    return if @inbox.channel.reauthorization_required?
+
+    ActiveRecord::Base.transaction do
+      build_message
+    end
+  rescue Koala::Facebook::AuthenticationError => e
+    Rails.logger.warn("Instagram authentication error for inbox: #{@inbox.id} with error: #{e.message}")
+    Rails.logger.error e
+    @inbox.channel.authorization_error!
+    raise
+  rescue StandardError => e
+    ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
+    true
  end

  private

-  def get_story_object_from_source_id(source_id)
-    url = "#{base_uri}/#{source_id}?fields=story,from&access_token=#{@inbox.channel.access_token}"
-
-    response = HTTParty.get(url)
-
-    return JSON.parse(response.body).with_indifferent_access if response.success?
-
-    # Create message first if it doesn't exist
-    @message ||= conversation.messages.create!(message_params)
-    handle_error_response(response)
-    nil
+  def attachments
+    @messaging[:message][:attachments] || {}
  end

-  def handle_error_response(response)
-    parsed_response = JSON.parse(response.body)
-    error_code = parsed_response.dig('error', 'code')
+  def message_type
+    @outgoing_echo ? :outgoing : :incoming
+  end

-    # https://developers.facebook.com/docs/messenger-platform/error-codes
-    # Access token has expired or become invalid.
-    channel.authorization_error! if error_code == 190
+  def message_identifier
+    message[:mid]
+  end

-    # There was a problem scraping data from the provided link.
-    # https://developers.facebook.com/docs/graph-api/guides/error-handling/ search for error code 1609005
-    if error_code == 1_609_005
-      @message.attachments.destroy_all
-      @message.update(content: I18n.t('conversations.messages.instagram_deleted_story_content'))
+  def message_source_id
+    @outgoing_echo ? recipient_id : sender_id
+  end
+
+  def message_is_unsupported?
+    message[:is_unsupported].present? && @messaging[:message][:is_unsupported] == true
+  end
+
+  def sender_id
+    @messaging[:sender][:id]
+  end
+
+  def recipient_id
+    @messaging[:recipient][:id]
+  end
+
+  def message
+    @messaging[:message]
+  end
+
+  def contact
+    @contact ||= @inbox.contact_inboxes.find_by(source_id: message_source_id)&.contact
+  end
+
+  def conversation
+    @conversation ||= set_conversation_based_on_inbox_config
+  end
+
+  def instagram_direct_message_conversation
+    Conversation.where(conversation_params)
+                .where("additional_attributes ->> 'type' = 'instagram_direct_message'")
+  end
+
+  def set_conversation_based_on_inbox_config
+    if @inbox.lock_to_single_conversation
+      instagram_direct_message_conversation.order(created_at: :desc).first || build_conversation
+    else
+      find_or_build_for_multiple_conversations
    end
-
-    Rails.logger.error("[InstagramStoryFetchError]: #{parsed_response.dig('error', 'message')} #{error_code}")
  end

-  def base_uri
-    "https://graph.instagram.com/#{GlobalConfigService.load('INSTAGRAM_API_VERSION', 'v22.0')}"
+  def find_or_build_for_multiple_conversations
+    last_conversation = instagram_direct_message_conversation.where.not(status: :resolved).order(created_at: :desc).first
+
+    return build_conversation if last_conversation.nil?
+
+    last_conversation
  end
+
+  def message_content
+    @messaging[:message][:text]
+  end
+
+  def story_reply_attributes
+    message[:reply_to][:story] if message[:reply_to].present? && message[:reply_to][:story].present?
+  end
+
+  def message_reply_attributes
+    message[:reply_to][:mid] if message[:reply_to].present? && message[:reply_to][:mid].present?
+  end
+
+  def build_message
+    return if @outgoing_echo && already_sent_from_chatwoot?
+    return if message_content.blank? && all_unsupported_files?
+
+    @message = conversation.messages.create!(message_params)
+    save_story_id
+
+    attachments.each do |attachment|
+      process_attachment(attachment)
+    end
+  end
+
+  def save_story_id
+    return if story_reply_attributes.blank?
+
+    @message.save_story_info(story_reply_attributes)
+  end
+
+  def build_conversation
+    @contact_inbox ||= contact.contact_inboxes.find_by!(source_id: message_source_id)
+
+    Conversation.create!(conversation_params.merge(
+                           contact_inbox_id: @contact_inbox.id,
+                           additional_attributes: { type: 'instagram_direct_message' }
+                         ))
+  end
+
+  def conversation_params
+    {
+      account_id: @inbox.account_id,
+      inbox_id: @inbox.id,
+      contact_id: contact.id
+    }
+  end
+
+  def message_params
+    params = {
+      account_id: conversation.account_id,
+      inbox_id: conversation.inbox_id,
+      message_type: message_type,
+      source_id: message_identifier,
+      content: message_content,
+      sender: @outgoing_echo ? nil : contact,
+      content_attributes: {
+        in_reply_to_external_id: message_reply_attributes
+      }
+    }
+
+    params[:content_attributes][:is_unsupported] = true if message_is_unsupported?
+    params
+  end
+
+  def already_sent_from_chatwoot?
+    cw_message = conversation.messages.where(
+      source_id: @messaging[:message][:mid]
+    ).first
+
+    cw_message.present?
+  end
+
+  def all_unsupported_files?
+    return if attachments.empty?
+
+    attachments_type = attachments.pluck(:type).uniq.first
+    unsupported_file_type?(attachments_type)
+  end
+
+  ### Sample response
+  # {
+  #   "object": "instagram",
+  #   "entry": [
+  #     {
+  #       "id": "<IGID>",// ig id of the business
+  #       "time": 1569262486134,
+  #       "messaging": [
+  #         {
+  #           "sender": {
+  #             "id": "<IGSID>"
+  #           },
+  #           "recipient": {
+  #             "id": "<IGID>"
+  #           },
+  #           "timestamp": 1569262485349,
+  #           "message": {
+  #             "mid": "<MESSAGE_ID>",
+  #             "text": "<MESSAGE_CONTENT>"
+  #           }
+  #         }
+  #       ]
+  #     }
+  #   ],
+  # }
 end
@@ -1,33 +0,0 @@
-class Messages::Instagram::Messenger::MessageBuilder < Messages::Instagram::BaseMessageBuilder
-  def initialize(messaging, inbox, outgoing_echo: false)
-    super(messaging, inbox, outgoing_echo: outgoing_echo)
-  end
-
-  private
-
-  def get_story_object_from_source_id(source_id)
-    k = Koala::Facebook::API.new(@inbox.channel.page_access_token) if @inbox.facebook?
-    k.get_object(source_id, fields: %w[story from]) || {}
-  rescue Koala::Facebook::AuthenticationError
-    @inbox.channel.authorization_error!
-    raise
-  rescue Koala::Facebook::ClientError => e
-    # The exception occurs when we are trying fetch the deleted story or blocked story.
-    @message.attachments.destroy_all
-    @message.update(content: I18n.t('conversations.messages.instagram_deleted_story_content'))
-    Rails.logger.error e
-    {}
-  rescue StandardError => e
-    ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
-    {}
-  end
-
-  def find_conversation_scope
-    Conversation.where(conversation_params)
-                .where("additional_attributes ->> 'type' = 'instagram_direct_message'")
-  end
-
-  def additional_conversation_attributes
-    { type: 'instagram_direct_message' }
-  end
-end
@@ -68,8 +68,20 @@ class Messages::Messenger::MessageBuilder
    message.save!
  end

-  # This is a placeholder method to be overridden by child classes
-  def get_story_object_from_source_id(_source_id)
+  def get_story_object_from_source_id(source_id)
+    k = Koala::Facebook::API.new(@inbox.channel.page_access_token) if @inbox.facebook?
+    k.get_object(source_id, fields: %w[story from]) || {}
+  rescue Koala::Facebook::AuthenticationError
+    @inbox.channel.authorization_error!
+    raise
+  rescue Koala::Facebook::ClientError => e
+    # The exception occurs when we are trying fetch the deleted story or blocked story.
+    @message.attachments.destroy_all
+    @message.update(content: I18n.t('conversations.messages.instagram_deleted_story_content'))
+    Rails.logger.error e
+    {}
+  rescue StandardError => e
+    ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
    {}
  end

@@ -2,9 +2,10 @@ class RoomChannel < ApplicationCable::Channel
  def subscribed
    # TODO: should we only do ensure stream  if current account is present?
    # for now going ahead with guard clauses in update_subscription and broadcast_presence
+
+    ensure_stream
    current_user
    current_account
-    ensure_stream
    update_subscription
    broadcast_presence
  end
@@ -21,12 +22,12 @@ class RoomChannel < ApplicationCable::Channel

    data = { account_id: @current_account.id, users: ::OnlineStatusTracker.get_available_users(@current_account.id) }
    data[:contacts] = ::OnlineStatusTracker.get_available_contacts(@current_account.id) if @current_user.is_a? User
-    ActionCable.server.broadcast(pubsub_token, { event: 'presence.update', data: data })
+    ActionCable.server.broadcast(@pubsub_token, { event: 'presence.update', data: data })
  end

  def ensure_stream
-    stream_from pubsub_token
-    stream_from "account_#{@current_account.id}" if @current_account.present? && @current_user.is_a?(User)
+    @pubsub_token = params[:pubsub_token]
+    stream_from @pubsub_token
  end

  def update_subscription
@@ -35,15 +36,11 @@ class RoomChannel < ApplicationCable::Channel
    ::OnlineStatusTracker.update_presence(@current_account.id, @current_user.class.name, @current_user.id)
  end

-  def pubsub_token
-    @pubsub_token ||= params[:pubsub_token]
-  end
-
  def current_user
    @current_user ||= if params[:user_id].blank?
-                        ContactInbox.find_by!(pubsub_token: pubsub_token).contact
+                        ContactInbox.find_by!(pubsub_token: @pubsub_token).contact
                      else
-                        User.find_by!(pubsub_token: pubsub_token, id: params[:user_id])
+                        User.find_by!(pubsub_token: @pubsub_token, id: params[:user_id])
                      end
  end

@@ -37,7 +37,7 @@ class Api::V1::Accounts::AgentBotsController < Api::V1::Accounts::BaseController
  end

  def permitted_params
-    params.permit(:name, :description, :outgoing_url, :avatar, :avatar_url, :bot_type, bot_config: {})
+    params.permit(:name, :description, :outgoing_url, :avatar, :avatar_url, :bot_type, bot_config: [:csml_content])
  end

  def process_avatar_from_url
@@ -72,7 +72,7 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
  end

  def allowed_agent_params
-    [:name, :email, :role, :availability, :auto_offline]
+    [:name, :email, :name, :role, :availability, :auto_offline]
  end

  def agent_params
@@ -68,7 +68,7 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController

  def article_params
    params.require(:article).permit(
-      :title, :slug, :position, :content, :description, :category_id, :author_id, :associated_article_id, :status,
+      :title, :slug, :position, :content, :description, :position, :category_id, :author_id, :associated_article_id, :status,
      :locale, meta: [:title,
                      :description,
                      { tags: [] }]
@@ -1,6 +1,3 @@
-# TODO : Move this to inboxes controller and deprecate this controller
-# No need to retain this controller as we could handle everything centrally in inboxes controller
-
 class Api::V1::Accounts::Channels::TwilioChannelsController < Api::V1::Accounts::BaseController
  before_action :authorize_request

@@ -1,17 +1,17 @@
 class Api::V1::Accounts::Contacts::ConversationsController < Api::V1::Accounts::Contacts::BaseController
  def index
-    # Start with all conversations for this contact
-    conversations = Current.account.conversations.includes(
+    @conversations = Current.account.conversations.includes(
      :assignee, :contact, :inbox, :taggings
-    ).where(contact_id: @contact.id)
+    ).where(inbox_id: inbox_ids, contact_id: @contact.id).order(last_activity_at: :desc).limit(20)
+  end

-    # Apply permission-based filtering using the existing service
-    conversations = Conversations::PermissionFilterService.new(
-      conversations,
-      Current.user,
-      Current.account
-    ).perform
+  private

-    @conversations = conversations.order(last_activity_at: :desc).limit(20)
+  def inbox_ids
+    if Current.user.administrator? || Current.user.agent?
+      Current.user.assigned_inboxes.pluck(:id)
+    else
+      []
+    end
  end
 end
@@ -163,16 +163,9 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
    @contact.custom_attributes
  end

-  def contact_additional_attributes
-    return @contact.additional_attributes.merge(permitted_params[:additional_attributes]) if permitted_params[:additional_attributes]
-
-    @contact.additional_attributes
-  end
-
  def contact_update_params
-    permitted_params.except(:custom_attributes, :avatar_url)
-                    .merge({ custom_attributes: contact_custom_attributes })
-                    .merge({ additional_attributes: contact_additional_attributes })
+    # we want the merged custom attributes not the original one
+    permitted_params.except(:custom_attributes, :avatar_url).merge({ custom_attributes: contact_custom_attributes })
  end

  def set_include_contact_inboxes
@@ -1,6 +1,4 @@
 class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::Conversations::BaseController
-  before_action :ensure_api_inbox, only: :update
-
  def index
    @messages = message_finder.perform
  end
@@ -13,11 +11,6 @@ class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::
    render_could_not_create_error(e.message)
  end

-  def update
-    Messages::StatusUpdateService.new(message, permitted_params[:status], permitted_params[:external_error]).perform
-    @message = message
-  end
-
  def destroy
    ActiveRecord::Base.transaction do
      message.update!(content: I18n.t('conversations.messages.deleted'), content_type: :text, content_attributes: { deleted: true })
@@ -28,9 +21,7 @@ class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::
  def retry
    return if message.blank?

-    service = Messages::StatusUpdateService.new(message, 'sent')
-    service.perform
-    message.update!(content_attributes: {})
+    message.update!(status: :sent, content_attributes: {})
    ::SendReplyJob.perform_later(message.id)
  rescue StandardError => e
    render_could_not_create_error(e.message)
@@ -65,16 +56,10 @@ class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::
  end

  def permitted_params
-    params.permit(:id, :target_language, :status, :external_error)
+    params.permit(:id, :target_language)
  end

  def already_translated_content_available?
    message.translations.present? && message.translations[permitted_params[:target_language]].present?
  end
-
-  # API inbox check
-  def ensure_api_inbox
-    # Only API inboxes can update messages
-    render json: { error: 'Message status update is only allowed for API inboxes' }, status: :forbidden unless @conversation.inbox.api?
-  end
 end
@@ -6,8 +6,6 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
  before_action :conversation, except: [:index, :meta, :search, :create, :filter]
  before_action :inbox, :contact, :contact_inbox, only: [:create]

-  ATTACHMENT_RESULTS_PER_PAGE = 100
-
  def index
    result = conversation_finder.perform
    @conversations = result[:conversations]
@@ -26,12 +24,7 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
  end

  def attachments
-    @attachments_count = @conversation.attachments.count
    @attachments = @conversation.attachments
-                                .includes(:message)
-                                .order(created_at: :desc)
-                                .page(attachment_params[:page])
-                                .per(ATTACHMENT_RESULTS_PER_PAGE)
  end

  def show; end
@@ -48,7 +41,7 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
  end

  def filter
-    result = ::Conversations::FilterService.new(params.permit!, current_user, current_account).perform
+    result = ::Conversations::FilterService.new(params.permit!, current_user).perform
    @conversations = result[:conversations]
    @conversations_count = result[:count]
  rescue CustomExceptions::CustomFilter::InvalidAttribute,
@@ -131,10 +124,6 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
    params.permit(:priority)
  end

-  def attachment_params
-    params.permit(:page)
-  end
-
  def update_last_seen_on_conversation(last_seen_at, update_assignee)
    # rubocop:disable Rails/SkipsModelValidations
    @conversation.update_column(:agent_last_seen_at, last_seen_at)
@@ -1,6 +1,6 @@
 class Api::V1::Accounts::CustomFiltersController < Api::V1::Accounts::BaseController
  before_action :check_authorization
-  before_action :fetch_custom_filters, only: [:index]
+  before_action :fetch_custom_filters, except: [:create]
  before_action :fetch_custom_filter, only: [:show, :update, :destroy]
  DEFAULT_FILTER_TYPE = 'conversation'.freeze

@@ -9,8 +9,8 @@ class Api::V1::Accounts::CustomFiltersController < Api::V1::Accounts::BaseContro
  def show; end

  def create
-    @custom_filter = Current.account.custom_filters.create!(
-      permitted_payload.merge(user: Current.user)
+    @custom_filter = current_user.custom_filters.create!(
+      permitted_payload.merge(account_id: Current.account.id)
    )
    render json: { error: @custom_filter.errors.messages }, status: :unprocessable_entity and return unless @custom_filter.valid?
  end
@@ -27,16 +27,14 @@ class Api::V1::Accounts::CustomFiltersController < Api::V1::Accounts::BaseContro
  private

  def fetch_custom_filters
-    @custom_filters = Current.account.custom_filters.where(
-      user: Current.user,
+    @custom_filters = current_user.custom_filters.where(
+      account_id: Current.account.id,
      filter_type: permitted_params[:filter_type] || DEFAULT_FILTER_TYPE
    )
  end

  def fetch_custom_filter
-    @custom_filter = Current.account.custom_filters.where(
-      user: Current.user
-    ).find(permitted_params[:id])
+    @custom_filter = @custom_filters.find(permitted_params[:id])
  end

  def permitted_payload
@@ -42,9 +42,7 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
  end

  def update
-    inbox_params = permitted_params.except(:channel, :csat_config)
-    inbox_params[:csat_config] = format_csat_config(permitted_params[:csat_config]) if permitted_params[:csat_config].present?
-    @inbox.update!(inbox_params)
+    @inbox.update!(permitted_params.except(:channel))
    update_inbox_working_hours
    update_channel if channel_update_required?
  end
@@ -123,22 +121,10 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
    @inbox.channel.save!
  end

-  def format_csat_config(config)
-    {
-      display_type: config['display_type'] || 'emoji',
-      message: config['message'] || '',
-      survey_rules: {
-        operator: config.dig('survey_rules', 'operator') || 'contains',
-        values: config.dig('survey_rules', 'values') || []
-      }
-    }
-  end
-
  def inbox_attributes
    [:name, :avatar, :greeting_enabled, :greeting_message, :enable_email_collect, :csat_survey_enabled,
     :enable_auto_assignment, :working_hours_enabled, :out_of_office_message, :timezone, :allow_messages_after_resolved,
-     :lock_to_single_conversation, :portal_id, :sender_name_type, :business_name,
-     { csat_config: [:display_type, :message, { survey_rules: [:operator, { values: [] }] }] }]
+     :lock_to_single_conversation, :portal_id, :sender_name_type, :business_name]
  end

  def permitted_params(channel_attributes = [])
@@ -1,30 +0,0 @@
-class Api::V1::Accounts::Instagram::AuthorizationsController < Api::V1::Accounts::BaseController
-  include InstagramConcern
-  include Instagram::IntegrationHelper
-  before_action :check_authorization
-
-  def create
-    # https://developers.facebook.com/docs/instagram-platform/instagram-api-with-instagram-login/business-login#step-1--get-authorization
-    redirect_url = instagram_client.auth_code.authorize_url(
-      {
-        redirect_uri: "#{base_url}/instagram/callback",
-        scope: REQUIRED_SCOPES.join(','),
-        enable_fb_login: '0',
-        force_authentication: '1',
-        response_type: 'code',
-        state: generate_instagram_token(Current.account.id)
-      }
-    )
-    if redirect_url
-      render json: { success: true, url: redirect_url }
-    else
-      render json: { success: false }, status: :unprocessable_entity
-    end
-  end
-
-  private
-
-  def check_authorization
-    raise Pundit::NotAuthorizedError unless Current.account_user.administrator?
-  end
-end
@@ -94,8 +94,7 @@ class Api::V1::Accounts::Integrations::LinearController < Api::V1::Accounts::Bas
  end

  def permitted_params
-    params.permit(:team_id, :project_id, :conversation_id, :issue_id, :link_id, :title, :description, :assignee_id, :priority, :state_id,
-                  label_ids: [])
+    params.permit(:team_id, :project_id, :conversation_id, :issue_id, :link_id, :title, :description, :assignee_id, :priority, label_ids: [])
  end

  def fetch_hook
@@ -1,111 +0,0 @@
-class Api::V1::Accounts::Integrations::ShopifyController < Api::V1::Accounts::BaseController
-  include Shopify::IntegrationHelper
-  before_action :setup_shopify_context, only: [:orders]
-  before_action :fetch_hook, except: [:auth]
-  before_action :validate_contact, only: [:orders]
-
-  def auth
-    shop_domain = params[:shop_domain]
-    return render json: { error: 'Shop domain is required' }, status: :unprocessable_entity if shop_domain.blank?
-
-    state = generate_shopify_token(Current.account.id)
-
-    auth_url = "https://#{shop_domain}/admin/oauth/authorize?"
-    auth_url += URI.encode_www_form(
-      client_id: client_id,
-      scope: REQUIRED_SCOPES.join(','),
-      redirect_uri: redirect_uri,
-      state: state
-    )
-
-    render json: { redirect_url: auth_url }
-  end
-
-  def orders
-    customers = fetch_customers
-    return render json: { orders: [] } if customers.empty?
-
-    orders = fetch_orders(customers.first['id'])
-    render json: { orders: orders }
-  rescue ShopifyAPI::Errors::HttpResponseError => e
-    render json: { error: e.message }, status: :unprocessable_entity
-  end
-
-  def destroy
-    @hook.destroy!
-    head :ok
-  rescue StandardError => e
-    render json: { error: e.message }, status: :unprocessable_entity
-  end
-
-  private
-
-  def redirect_uri
-    "#{ENV.fetch('FRONTEND_URL', '')}/shopify/callback"
-  end
-
-  def contact
-    @contact ||= Current.account.contacts.find_by(id: params[:contact_id])
-  end
-
-  def fetch_hook
-    @hook = Integrations::Hook.find_by!(account: Current.account, app_id: 'shopify')
-  end
-
-  def fetch_customers
-    query = []
-    query << "email:#{contact.email}" if contact.email.present?
-    query << "phone:#{contact.phone_number}" if contact.phone_number.present?
-
-    shopify_client.get(
-      path: 'customers/search.json',
-      query: {
-        query: query.join(' OR '),
-        fields: 'id,email,phone'
-      }
-    ).body['customers'] || []
-  end
-
-  def fetch_orders(customer_id)
-    orders = shopify_client.get(
-      path: 'orders.json',
-      query: {
-        customer_id: customer_id,
-        status: 'any',
-        fields: 'id,email,created_at,total_price,currency,fulfillment_status,financial_status'
-      }
-    ).body['orders'] || []
-
-    orders.map do |order|
-      order.merge('admin_url' => "https://#{@hook.reference_id}/admin/orders/#{order['id']}")
-    end
-  end
-
-  def setup_shopify_context
-    return if client_id.blank? || client_secret.blank?
-
-    ShopifyAPI::Context.setup(
-      api_key: client_id,
-      api_secret_key: client_secret,
-      api_version: '2025-01'.freeze,
-      scope: REQUIRED_SCOPES.join(','),
-      is_embedded: true,
-      is_private: false
-    )
-  end
-
-  def shopify_session
-    ShopifyAPI::Auth::Session.new(shop: @hook.reference_id, access_token: @hook.access_token)
-  end
-
-  def shopify_client
-    @shopify_client ||= ShopifyAPI::Clients::Rest::Admin.new(session: shopify_session)
-  end
-
-  def validate_contact
-    return unless contact.blank? || (contact.email.blank? && contact.phone_number.blank?)
-
-    render json: { error: 'Contact information missing' },
-           status: :unprocessable_entity
-  end
-end
@@ -9,6 +9,11 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
    @portals = Current.account.portals
  end

+  def add_members
+    agents = Current.account.agents.where(id: portal_member_params[:member_ids])
+    @portal.members << agents
+  end
+
  def show
    @all_articles = @portal.articles
    @articles = @all_articles.search(locale: params[:locale])
@@ -80,6 +85,10 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
    { channel_web_widget_id: inbox.channel.id }
  end

+  def portal_member_params
+    params.require(:portal).permit(:account_id, member_ids: [])
+  end
+
  def set_current_page
    @current_page = params[:page] || 1
  end
@@ -44,9 +44,8 @@ class Api::V1::AccountsController < Api::BaseController
  end

  def update
-    @account.assign_attributes(account_params.slice(:name, :locale, :domain, :support_email))
+    @account.assign_attributes(account_params.slice(:name, :locale, :domain, :support_email, :auto_resolve_duration))
    @account.custom_attributes.merge!(custom_attributes_params)
-    @account.settings.merge!(settings_params)
    @account.custom_attributes['onboarding_step'] = 'invite_team' if @account.custom_attributes['onboarding_step'] == 'account_update'
    @account.save!
  end
@@ -84,17 +83,13 @@ class Api::V1::AccountsController < Api::BaseController
  end

  def account_params
-    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :user_full_name)
+    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :auto_resolve_duration, :user_full_name)
  end

  def custom_attributes_params
    params.permit(:industry, :company_size, :timezone)
  end

-  def settings_params
-    params.permit(:auto_resolve_after, :auto_resolve_message, :auto_resolve_ignore_waiting)
-  end
-
  def check_signup_enabled
    raise ActionController::RoutingError, 'Not Found' if GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false') == 'false'
  end
@@ -2,15 +2,6 @@ class Api::V1::Widget::CampaignsController < Api::V1::Widget::BaseController
  skip_before_action :set_contact

  def index
-    account = @web_widget.inbox.account
-    @campaigns = if account.feature_enabled?('campaigns')
-                   @web_widget
-                     .inbox
-                     .campaigns
-                     .where(enabled: true, account_id: account.id)
-                     .includes(:sender)
-                 else
-                   []
-                 end
+    @campaigns = @web_widget.inbox.campaigns.where(enabled: true)
  end
 end
@@ -2,6 +2,6 @@ class Api::V1::Widget::InboxMembersController < Api::V1::Widget::BaseController
  skip_before_action :set_contact

  def index
-    @inbox_members = @web_widget.inbox.inbox_members.includes(user: { avatar_attachment: :blob })
+    @inbox_members = @web_widget.inbox.inbox_members.includes(:user)
  end
 end
@@ -66,7 +66,9 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
  end

  def check_authorization
-    authorize :report, :view?
+    return if Current.account_user.administrator?
+
+    raise Pundit::NotAuthorizedError
  end

  def common_params
@@ -135,3 +137,5 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
    V2::ReportBuilder.new(Current.account, conversation_params).conversation_metrics
  end
 end
+
+Api::V2::Accounts::ReportsController.prepend_mod_with('Api::V2::Accounts::ReportsController')
@@ -54,7 +54,7 @@ class Api::V2::AccountsController < Api::BaseController
  end

  def account_params
-    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :user_full_name)
+    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :auto_resolve_duration, :user_full_name)
  end

  def check_signup_enabled
@@ -1,6 +1,6 @@
 module AccessTokenAuthHelper
  BOT_ACCESSIBLE_ENDPOINTS = {
-    'api/v1/accounts/conversations' => %w[toggle_status toggle_priority create update custom_attributes],
+    'api/v1/accounts/conversations' => %w[toggle_status toggle_priority create update],
    'api/v1/accounts/conversations/messages' => ['create'],
    'api/v1/accounts/conversations/assignments' => ['create']
  }.freeze
@@ -1,74 +0,0 @@
-module InstagramConcern
-  extend ActiveSupport::Concern
-
-  def instagram_client
-    ::OAuth2::Client.new(
-      client_id,
-      client_secret,
-      {
-        site: 'https://api.instagram.com',
-        authorize_url: 'https://api.instagram.com/oauth/authorize',
-        token_url: 'https://api.instagram.com/oauth/access_token',
-        auth_scheme: :request_body,
-        token_method: :post
-      }
-    )
-  end
-
-  private
-
-  def client_id
-    GlobalConfigService.load('INSTAGRAM_APP_ID', nil)
-  end
-
-  def client_secret
-    GlobalConfigService.load('INSTAGRAM_APP_SECRET', nil)
-  end
-
-  def exchange_for_long_lived_token(short_lived_token)
-    endpoint = 'https://graph.instagram.com/access_token'
-    params = {
-      grant_type: 'ig_exchange_token',
-      client_secret: client_secret,
-      access_token: short_lived_token,
-      client_id: client_id
-    }
-
-    make_api_request(endpoint, params, 'Failed to exchange token')
-  end
-
-  def fetch_instagram_user_details(access_token)
-    endpoint = 'https://graph.instagram.com/v22.0/me'
-    params = {
-      fields: 'id,username,user_id,name,profile_picture_url,account_type',
-      access_token: access_token
-    }
-
-    make_api_request(endpoint, params, 'Failed to fetch Instagram user details')
-  end
-
-  def make_api_request(endpoint, params, error_prefix)
-    response = HTTParty.get(
-      endpoint,
-      query: params,
-      headers: { 'Accept' => 'application/json' }
-    )
-
-    unless response.success?
-      Rails.logger.error "#{error_prefix}. Status: #{response.code}, Body: #{response.body}"
-      raise "#{error_prefix}: #{response.body}"
-    end
-
-    begin
-      JSON.parse(response.body)
-    rescue JSON::ParserError => e
-      ChatwootExceptionTracker.new(e).capture_exception
-      Rails.logger.error "Invalid JSON response: #{response.body}"
-      raise e
-    end
-  end
-
-  def base_url
-    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
-  end
-end
@@ -5,11 +5,10 @@ module SwitchLocale

  def switch_locale(&)
    # priority is for locale set in query string (mostly for widget/from js sdk)
-    locale ||= params[:locale]
-
+    locale ||= locale_from_params
    locale ||= locale_from_custom_domain
    # if locale is not set in account, let's use DEFAULT_LOCALE env variable
-    locale ||= ENV.fetch('DEFAULT_LOCALE', nil)
+    locale ||= locale_from_env_variable
    set_locale(locale, &)
  end

@@ -33,30 +32,26 @@ module SwitchLocale
  end

  def set_locale(locale, &)
-    safe_locale = validate_and_get_locale(locale)
+    # if locale is empty, use default_locale
+    locale ||= I18n.default_locale
    # Ensure locale won't bleed into other requests
    # https://guides.rubyonrails.org/i18n.html#managing-the-locale-across-requests
-    I18n.with_locale(safe_locale, &)
+    I18n.with_locale(locale, &)
  end

-  def validate_and_get_locale(locale)
-    return I18n.default_locale.to_s if locale.blank?
-
-    available_locales = I18n.available_locales.map(&:to_s)
-    locale_without_variant = locale.split('_')[0]
-
-    if available_locales.include?(locale)
-      locale
-    elsif available_locales.include?(locale_without_variant)
-      locale_without_variant
-    else
-      I18n.default_locale.to_s
-    end
+  def locale_from_params
+    I18n.available_locales.map(&:to_s).include?(params[:locale]) ? params[:locale] : nil
  end

  def locale_from_account(account)
    return unless account

-    account.locale
+    I18n.available_locales.map(&:to_s).include?(account.locale) ? account.locale : nil
+  end
+
+  def locale_from_env_variable
+    return unless ENV.fetch('DEFAULT_LOCALE', nil)
+
+    I18n.available_locales.map(&:to_s).include?(ENV.fetch('DEFAULT_LOCALE')) ? ENV.fetch('DEFAULT_LOCALE') : nil
  end
 end
@@ -36,7 +36,7 @@ class DashboardController < ActionController::Base
      'LOGOUT_REDIRECT_LINK',
      'DISABLE_USER_PROFILE_UPDATE',
      'DEPLOYMENT_ENV',
-      'INSTALLATION_PRICING_PLAN'
+      'CSML_EDITOR_HOST', 'INSTALLATION_PRICING_PLAN'
    ).merge(app_config)
  end

@@ -65,7 +65,6 @@ class DashboardController < ActionController::Base
      VAPID_PUBLIC_KEY: VapidService.public_key,
      ENABLE_ACCOUNT_SIGNUP: GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false'),
      FB_APP_ID: GlobalConfigService.load('FB_APP_ID', ''),
-      INSTAGRAM_APP_ID: GlobalConfigService.load('INSTAGRAM_APP_ID', ''),
      FACEBOOK_API_VERSION: GlobalConfigService.load('FACEBOOK_API_VERSION', 'v17.0'),
      IS_ENTERPRISE: ChatwootApp.enterprise?,
      AZURE_APP_ID: GlobalConfigService.load('AZURE_APP_ID', ''),
@@ -21,7 +21,7 @@ class DeviseOverrides::OmniauthCallbacksController < DeviseTokenAuth::OmniauthCa

  def sign_up_user
    return redirect_to login_page_url(error: 'no-account-found') unless account_signup_allowed?
-    return redirect_to login_page_url(error: 'business-account-only') unless validate_signup_email_is_business_domain?
+    return redirect_to login_page_url(error: 'business-account-only') unless validate_business_account?

    create_account_for_user
    token = @resource.send(:set_reset_password_token)
@@ -53,11 +53,9 @@ class DeviseOverrides::OmniauthCallbacksController < DeviseTokenAuth::OmniauthCa
    ).first
  end

-  def validate_signup_email_is_business_domain?
-    # return true if the user is a business account, false if it is a blocked domain account
-    Account::SignUpEmailValidationService.new(auth_hash['info']['email']).perform
-  rescue CustomExceptions::Account::InvalidEmail
-    false
+  def validate_business_account?
+    # return true if the user is a business account, false if it is a gmail account
+    auth_hash['info']['email'].exclude?('@gmail.com')
  end

  def create_account_for_user
@@ -1,163 +0,0 @@
-class Instagram::CallbacksController < ApplicationController
-  include InstagramConcern
-  include Instagram::IntegrationHelper
-
-  def show
-    # Check if Instagram redirected with an error (user canceled authorization)
-    # See: https://developers.facebook.com/docs/instagram-platform/instagram-api-with-instagram-login/business-login#canceled-authorization
-    if params[:error].present?
-      handle_authorization_error
-      return
-    end
-
-    process_successful_authorization
-  rescue StandardError => e
-    handle_error(e)
-  end
-
-  private
-
-  # Process the authorization code and create inbox
-  def process_successful_authorization
-    @response = instagram_client.auth_code.get_token(
-      oauth_code,
-      redirect_uri: "#{base_url}/#{provider_name}/callback",
-      grant_type: 'authorization_code'
-    )
-
-    @long_lived_token_response = exchange_for_long_lived_token(@response.token)
-    inbox, already_exists = find_or_create_inbox
-
-    if already_exists
-      redirect_to app_instagram_inbox_settings_url(account_id: account_id, inbox_id: inbox.id)
-    else
-      redirect_to app_instagram_inbox_agents_url(account_id: account_id, inbox_id: inbox.id)
-    end
-  end
-
-  # Handle all errors that might occur during authorization
-  # https://developers.facebook.com/docs/instagram-platform/instagram-api-with-instagram-login/business-login#sample-rejected-response
-  def handle_error(error)
-    Rails.logger.error("Instagram Channel creation Error: #{error.message}")
-    ChatwootExceptionTracker.new(error).capture_exception
-
-    error_info = extract_error_info(error)
-    redirect_to_error_page(error_info)
-  end
-
-  # Extract error details from the exception
-  def extract_error_info(error)
-    if error.is_a?(OAuth2::Error)
-      begin
-        # Instagram returns JSON error response which we parse to extract error details
-        JSON.parse(error.message)
-      rescue JSON::ParseError
-        # Fall back to a generic OAuth error if JSON parsing fails
-        { 'error_type' => 'OAuthException', 'code' => 400, 'error_message' => error.message }
-      end
-    else
-      # For other unexpected errors
-      { 'error_type' => error.class.name, 'code' => 500, 'error_message' => error.message }
-    end
-  end
-
-  # Handles the case when a user denies permissions or cancels the authorization flow
-  # Error parameters are documented at:
-  # https://developers.facebook.com/docs/instagram-platform/instagram-api-with-instagram-login/business-login#canceled-authorization
-  def handle_authorization_error
-    error_info = {
-      'error_type' => params[:error] || 'authorization_error',
-      'code' => 400,
-      'error_message' => params[:error_description] || 'Authorization was denied'
-    }
-
-    Rails.logger.error("Instagram Authorization Error: #{error_info['error_message']}")
-    redirect_to_error_page(error_info)
-  end
-
-  # Centralized method to redirect to error page with appropriate parameters
-  # This ensures consistent error handling across different error scenarios
-  # Frontend will handle the error page based on the error_type
-  def redirect_to_error_page(error_info)
-    redirect_to app_new_instagram_inbox_url(
-      account_id: account_id,
-      error_type: error_info['error_type'],
-      code: error_info['code'],
-      error_message: error_info['error_message']
-    )
-  end
-
-  def find_or_create_inbox
-    user_details = fetch_instagram_user_details(@long_lived_token_response['access_token'])
-    channel_instagram = find_channel_by_instagram_id(user_details['user_id'].to_s)
-    channel_exists = channel_instagram.present?
-
-    if channel_instagram
-      update_channel(channel_instagram, user_details)
-    else
-      channel_instagram = create_channel_with_inbox(user_details)
-    end
-
-    # reauthorize channel, this code path only triggers when instagram auth is successful
-    # reauthorized will also update cache keys for the associated inbox
-    channel_instagram.reauthorized!
-
-    [channel_instagram.inbox, channel_exists]
-  end
-
-  def find_channel_by_instagram_id(instagram_id)
-    Channel::Instagram.find_by(instagram_id: instagram_id, account: account)
-  end
-
-  def update_channel(channel_instagram, user_details)
-    expires_at = Time.current + @long_lived_token_response['expires_in'].seconds
-
-    channel_instagram.update!(
-      access_token: @long_lived_token_response['access_token'],
-      expires_at: expires_at
-    )
-
-    # Update inbox name if username changed
-    channel_instagram.inbox.update!(name: user_details['username'])
-    channel_instagram
-  end
-
-  def create_channel_with_inbox(user_details)
-    ActiveRecord::Base.transaction do
-      expires_at = Time.current + @long_lived_token_response['expires_in'].seconds
-
-      channel_instagram = Channel::Instagram.create!(
-        access_token: @long_lived_token_response['access_token'],
-        instagram_id: user_details['user_id'].to_s,
-        account: account,
-        expires_at: expires_at
-      )
-
-      account.inboxes.create!(
-        account: account,
-        channel: channel_instagram,
-        name: user_details['username']
-      )
-
-      channel_instagram
-    end
-  end
-
-  def account_id
-    return unless params[:state]
-
-    verify_instagram_token(params[:state])
-  end
-
-  def oauth_code
-    params[:code]
-  end
-
-  def account
-    @account ||= Account.find(account_id)
-  end
-
-  def provider_name
-    'instagram'
-  end
-end
@@ -1,9 +1,9 @@
 class Platform::Api::V1::UsersController < PlatformController
  # ref: https://stackoverflow.com/a/45190318/939299
  # set resource is called for other actions already in platform controller
-  # we want to add login and token to that chain as well
-  before_action(only: [:login, :token]) { set_resource }
-  before_action(only: [:login, :token]) { validate_platform_app_permissible }
+  # we want to add login to that chain as well
+  before_action(only: [:login]) { set_resource }
+  before_action(only: [:login]) { validate_platform_app_permissible }

  def show; end

@@ -18,8 +18,6 @@ class Platform::Api::V1::UsersController < PlatformController
    render json: { url: @resource.generate_sso_link }
  end

-  def token; end
-
  def update
    @resource.assign_attributes(user_update_params)

@@ -6,25 +6,17 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B
  layout 'portal'

  def index
-    @articles = @portal.articles.published.includes(:category, :author)
+    @articles = @portal.articles.published
    @articles_count = @articles.count
    search_articles
    order_by_sort_param
-    limit_results
+    @articles = @articles.page(list_params[:page]) if list_params[:page].present?
  end

  def show; end

  private

-  def limit_results
-    return if list_params[:per_page].blank?
-
-    per_page = [list_params[:per_page].to_i, 100].min
-    per_page = 25 if per_page < 1
-    @articles = @articles.page(list_params[:page]).per(per_page)
-  end
-
  def search_articles
    @articles = @articles.search(list_params) if list_params.present?
  end
@@ -53,7 +45,7 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B
  end

  def list_params
-    params.permit(:query, :locale, :sort, :status, :page, :per_page)
+    params.permit(:query, :locale, :sort, :status, :page)
  end

  def permitted_params
@@ -1,6 +1,4 @@
 class Public::Api::V1::Portals::BaseController < PublicController
-  include SwitchLocale
-
  before_action :show_plain_layout
  before_action :set_color_scheme
  before_action :set_global_config
@@ -29,7 +27,14 @@ class Public::Api::V1::Portals::BaseController < PublicController
  end

  def switch_locale_with_portal(&)
-    @locale = validate_and_get_locale(params[:locale])
+    locale_without_variant = params[:locale].split('_')[0]
+    is_locale_available = I18n.available_locales.map(&:to_s).include?(params[:locale])
+    is_locale_variant_available = I18n.available_locales.map(&:to_s).include?(locale_without_variant)
+    if is_locale_available
+      @locale = params[:locale]
+    elsif is_locale_variant_available
+      @locale = locale_without_variant
+    end

    I18n.with_locale(@locale, &)
  end
@@ -39,12 +44,12 @@ class Public::Api::V1::Portals::BaseController < PublicController
    Rails.logger.info "Article: not found for slug: #{params[:article_slug]}"
    render_404 && return if article.blank?

-    article_locale = if article.category.present?
-                       article.category.locale
-                     else
-                       article.portal.default_locale
-                     end
-    @locale = validate_and_get_locale(article_locale)
+    @locale = if article.category.present?
+                article.category.locale
+              else
+                article.portal.default_locale
+              end
+
    I18n.with_locale(@locale, &)
  end

@@ -1,72 +0,0 @@
-class Shopify::CallbacksController < ApplicationController
-  include Shopify::IntegrationHelper
-
-  def show
-    verify_account!
-
-    @response = oauth_client.auth_code.get_token(
-      params[:code],
-      redirect_uri: '/shopify/callback'
-    )
-
-    handle_response
-  rescue StandardError => e
-    Rails.logger.error("Shopify callback error: #{e.message}")
-    redirect_to "#{redirect_uri}?error=true"
-  end
-
-  private
-
-  def verify_account!
-    @account_id = verify_shopify_token(params[:state])
-    raise StandardError, 'Invalid state parameter' if account.blank?
-  end
-
-  def handle_response
-    account.hooks.create!(
-      app_id: 'shopify',
-      access_token: parsed_body['access_token'],
-      status: 'enabled',
-      reference_id: params[:shop],
-      settings: {
-        scope: parsed_body['scope']
-      }
-    )
-
-    redirect_to shopify_integration_url
-  end
-
-  def parsed_body
-    @parsed_body ||= @response.response.parsed
-  end
-
-  def oauth_client
-    OAuth2::Client.new(
-      client_id,
-      client_secret,
-      {
-        site: "https://#{params[:shop]}",
-        authorize_url: '/admin/oauth/authorize',
-        token_url: '/admin/oauth/access_token'
-      }
-    )
-  end
-
-  def account
-    @account ||= Account.find(@account_id)
-  end
-
-  def account_id
-    @account_id ||= params[:state].split('_').first
-  end
-
-  def shopify_integration_url
-    "#{ENV.fetch('FRONTEND_URL', nil)}/app/accounts/#{account.id}/settings/integrations/shopify"
-  end
-
-  def redirect_uri
-    return shopify_integration_url if account
-
-    ENV.fetch('FRONTEND_URL', nil)
-  end
-end
@@ -66,5 +66,3 @@ class SuperAdmin::AccountsController < SuperAdmin::ApplicationController
    # rubocop:enable Rails/I18nLocaleTexts
  end
 end
-
-SuperAdmin::AccountsController.prepend_mod_with('SuperAdmin::AccountsController')
@@ -32,17 +32,18 @@ class SuperAdmin::AppConfigsController < SuperAdmin::ApplicationController
  end

  def allowed_configs
-    mapping = {
-      'facebook' => %w[FB_APP_ID FB_VERIFY_TOKEN FB_APP_SECRET IG_VERIFY_TOKEN FACEBOOK_API_VERSION ENABLE_MESSENGER_CHANNEL_HUMAN_AGENT],
-      'shopify' => %w[SHOPIFY_CLIENT_ID SHOPIFY_CLIENT_SECRET],
-      'microsoft' => %w[AZURE_APP_ID AZURE_APP_SECRET],
-      'email' => ['MAILER_INBOUND_EMAIL_DOMAIN'],
-      'linear' => %w[LINEAR_CLIENT_ID LINEAR_CLIENT_SECRET],
-      'slack' => %w[SLACK_CLIENT_ID SLACK_CLIENT_SECRET],
-      'instagram' => %w[INSTAGRAM_APP_ID INSTAGRAM_APP_SECRET INSTAGRAM_VERIFY_TOKEN INSTAGRAM_API_VERSION ENABLE_INSTAGRAM_CHANNEL_HUMAN_AGENT]
-    }
-
-    @allowed_configs = mapping.fetch(@config, %w[ENABLE_ACCOUNT_SIGNUP FIREBASE_PROJECT_ID FIREBASE_CREDENTIALS])
+    @allowed_configs = case @config
+                       when 'facebook'
+                         %w[FB_APP_ID FB_VERIFY_TOKEN FB_APP_SECRET IG_VERIFY_TOKEN FACEBOOK_API_VERSION ENABLE_MESSENGER_CHANNEL_HUMAN_AGENT]
+                       when 'microsoft'
+                         %w[AZURE_APP_ID AZURE_APP_SECRET]
+                       when 'email'
+                         ['MAILER_INBOUND_EMAIL_DOMAIN']
+                       when 'linear'
+                         %w[LINEAR_CLIENT_ID LINEAR_CLIENT_SECRET]
+                       else
+                         %w[ENABLE_ACCOUNT_SIGNUP FIREBASE_PROJECT_ID FIREBASE_CREDENTIALS]
+                       end
  end
 end

@@ -1,6 +1,6 @@
 class Twilio::CallbackController < ApplicationController
  def create
-    Webhooks::TwilioEventsJob.perform_later(permitted_params.to_unsafe_hash)
+    ::Twilio::IncomingMessageService.new(params: permitted_params).perform

    head :no_content
  end
@@ -24,10 +24,9 @@ class Twilio::CallbackController < ApplicationController
      :Body,
      :ToCountry,
      :FromState,
-      *Array.new(10) { |i| :"MediaUrl#{i}" },
-      *Array.new(10) { |i| :"MediaContentType#{i}" },
-      :MessagingServiceSid,
-      :NumMedia
+      :MediaUrl0,
+      :MediaContentType0,
+      :MessagingServiceSid
    )
  end
 end
@@ -1,6 +1,6 @@
 class Twilio::DeliveryStatusController < ApplicationController
  def create
-    Webhooks::TwilioDeliveryStatusJob.perform_later(permitted_params.to_unsafe_hash)
+    ::Twilio::DeliveryStatusService.new(params: permitted_params).perform

    head :no_content
  end
@@ -15,9 +15,6 @@ class Webhooks::InstagramController < ActionController::API
  private

  def valid_token?(token)
-    # Validates against both IG_VERIFY_TOKEN (Instagram channel via Facebook page) and
-    # INSTAGRAM_VERIFY_TOKEN (Instagram channel via direct Instagram login)
-    token == GlobalConfigService.load('IG_VERIFY_TOKEN', '') ||
-      token == GlobalConfigService.load('INSTAGRAM_VERIFY_TOKEN', '')
+    token == GlobalConfigService.load('IG_VERIFY_TOKEN', '')
  end
 end
@@ -2,12 +2,6 @@ class Webhooks::WhatsappController < ActionController::API
  include MetaTokenVerifyConcern

  def process_payload
-    if inactive_whatsapp_number?
-      Rails.logger.warn("Rejected webhook for inactive WhatsApp number: #{params[:phone_number]}")
-      render json: { error: 'Inactive WhatsApp number' }, status: :unprocessable_entity
-      return
-    end
-
    Webhooks::WhatsappEventsJob.perform_later(params.to_unsafe_hash)
    head :ok
  end
@@ -19,15 +13,4 @@ class Webhooks::WhatsappController < ActionController::API
    whatsapp_webhook_verify_token = channel.provider_config['webhook_verify_token'] if channel.present?
    token == whatsapp_webhook_verify_token if whatsapp_webhook_verify_token.present?
  end
-
-  def inactive_whatsapp_number?
-    phone_number = params[:phone_number]
-    return false if phone_number.blank?
-
-    inactive_numbers = GlobalConfig.get_value('INACTIVE_WHATSAPP_NUMBERS').to_s
-    return false if inactive_numbers.blank?
-
-    inactive_numbers_array = inactive_numbers.split(',').map(&:strip)
-    inactive_numbers_array.include?(phone_number)
-  end
 end
@@ -9,17 +9,10 @@ class AccountDashboard < Administrate::BaseDashboard
  # on pages throughout the dashboard.

  enterprise_attribute_types = if ChatwootApp.enterprise?
-                                 attributes = {
-                                   limits: AccountLimitsField
+                                 {
+                                   limits: Enterprise::AccountLimitsField,
+                                   all_features: Enterprise::AccountFeaturesField
                                 }
-
-                                 # Only show manually managed features in Chatwoot Cloud deployment
-                                 attributes[:manually_managed_features] = ManuallyManagedFeaturesField if ChatwootApp.chatwoot_cloud?
-
-                                 # Add all_features last so it appears after manually_managed_features
-                                 attributes[:all_features] = AccountFeaturesField
-
-                                 attributes
                               else
                                 {}
                               end
@@ -53,14 +46,7 @@ class AccountDashboard < Administrate::BaseDashboard

  # SHOW_PAGE_ATTRIBUTES
  # an array of attributes that will be displayed on the model's show page.
-  enterprise_show_page_attributes = if ChatwootApp.enterprise?
-                                      attrs = %i[custom_attributes limits]
-                                      attrs << :manually_managed_features if ChatwootApp.chatwoot_cloud?
-                                      attrs << :all_features
-                                      attrs
-                                    else
-                                      []
-                                    end
+  enterprise_show_page_attributes = ChatwootApp.enterprise? ? %i[custom_attributes limits all_features] : []
  SHOW_PAGE_ATTRIBUTES = (%i[
    id
    name
@@ -75,14 +61,7 @@ class AccountDashboard < Administrate::BaseDashboard
  # FORM_ATTRIBUTES
  # an array of attributes that will be displayed
  # on the model's form (`new` and `edit`) pages.
-  enterprise_form_attributes = if ChatwootApp.enterprise?
-                                 attrs = %i[limits]
-                                 attrs << :manually_managed_features if ChatwootApp.chatwoot_cloud?
-                                 attrs << :all_features
-                                 attrs
-                               else
-                                 []
-                               end
+  enterprise_form_attributes = ChatwootApp.enterprise? ? %i[limits all_features] : []
  FORM_ATTRIBUTES = (%i[
    name
    locale
@@ -99,12 +78,7 @@ class AccountDashboard < Administrate::BaseDashboard
  #   COLLECTION_FILTERS = {
  #     open: ->(resources) { resources.where(open: true) }
  #   }.freeze
-  COLLECTION_FILTERS = {
-    active: ->(resources) { resources.where(status: :active) },
-    suspended: ->(resources) { resources.where(status: :suspended) },
-    recent: ->(resources) { resources.where('created_at > ?', 30.days.ago) },
-    marked_for_deletion: ->(resources) { resources.where("custom_attributes->>'marked_for_deletion_at' IS NOT NULL") }
-  }.freeze
+  COLLECTION_FILTERS = {}.freeze

  # Overwrite this method to customize how accounts are displayed
  # across all pages of the admin dashboard.
@@ -117,11 +91,6 @@ class AccountDashboard < Administrate::BaseDashboard
  # to prevent an error from being raised (wrong number of arguments)
  # Reference: https://github.com/thoughtbot/administrate/pull/2356/files#diff-4e220b661b88f9a19ac527c50d6f1577ef6ab7b0bed2bfdf048e22e6bfa74a05R204
  def permitted_attributes(action)
-    attrs = super + [limits: {}]
-
-    # Add manually_managed_features to permitted attributes only for Chatwoot Cloud
-    attrs << { manually_managed_features: [] } if ChatwootApp.chatwoot_cloud?
-
-    attrs
+    super + [limits: {}]
  end
 end
@@ -94,12 +94,7 @@ class UserDashboard < Administrate::BaseDashboard
  #   COLLECTION_FILTERS = {
  #     open: ->(resources) { resources.where(open: true) }
  #   }.freeze
-  COLLECTION_FILTERS = {
-    super_admin: ->(resources) { resources.where(type: 'SuperAdmin') },
-    confirmed: ->(resources) { resources.where.not(confirmed_at: nil) },
-    unconfirmed: ->(resources) { resources.where(confirmed_at: nil) },
-    recent: ->(resources) { resources.where('created_at > ?', 30.days.ago) }
-  }.freeze
+  COLLECTION_FILTERS = {}.freeze

  # Overwrite this method to customize how users are displayed
  # across all pages of the admin dashboard.
@@ -0,0 +1,7 @@
+require 'administrate/field/base'
+
+class Enterprise::AccountFeaturesField < Administrate::Field::Base
+  def to_s
+    data
+  end
+end
@@ -1,6 +1,6 @@
 require 'administrate/field/base'

-class AccountLimitsField < Administrate::Field::Base
+class Enterprise::AccountLimitsField < Administrate::Field::Base
  def to_s
    data.present? ? data.to_json : { agents: nil, inboxes: nil, captain_responses: nil, captain_documents: nil }.to_json
  end
@@ -32,7 +32,6 @@ class ConversationFinder
  def initialize(current_user, params)
    @current_user = current_user
    @current_account = current_user.account
-    @is_admin = current_account.account_users.find_by(user_id: current_user.id)&.administrator?
    @params = params
  end

@@ -86,22 +85,8 @@ class ConversationFinder
    @team = current_account.teams.find(params[:team_id]) if params[:team_id]
  end

-  def find_conversation_by_inbox
-    @conversations = current_account.conversations
-
-    return unless params[:inbox_id]
-
-    @conversations = @conversations.where(inbox_id: @inbox_ids)
-  end
-
  def find_all_conversations
-    find_conversation_by_inbox
-    # Apply permission-based filtering
-    @conversations = Conversations::PermissionFilterService.new(
-      @conversations,
-      current_user,
-      current_account
-    ).perform
+    @conversations = current_account.conversations.where(inbox_id: @inbox_ids)
    filter_by_conversation_type if params[:conversation_type]
    @conversations
  end
@@ -18,8 +18,4 @@ module BillingHelper
  def non_web_inboxes(account)
    account.inboxes.where.not(channel_type: Channel::WebWidget.to_s).count
  end
-
-  def agents(account)
-    account.users.count
-  end
 end
@@ -1,49 +0,0 @@
-module Instagram::IntegrationHelper
-  REQUIRED_SCOPES = %w[instagram_business_basic instagram_business_manage_messages].freeze
-
-  # Generates a signed JWT token for Instagram integration
-  #
-  # @param account_id [Integer] The account ID to encode in the token
-  # @return [String, nil] The encoded JWT token or nil if client secret is missing
-  def generate_instagram_token(account_id)
-    return if client_secret.blank?
-
-    JWT.encode(token_payload(account_id), client_secret, 'HS256')
-  rescue StandardError => e
-    Rails.logger.error("Failed to generate Instagram token: #{e.message}")
-    nil
-  end
-
-  def token_payload(account_id)
-    {
-      sub: account_id,
-      iat: Time.current.to_i
-    }
-  end
-
-  # Verifies and decodes a Instagram JWT token
-  #
-  # @param token [String] The JWT token to verify
-  # @return [Integer, nil] The account ID from the token or nil if invalid
-  def verify_instagram_token(token)
-    return if token.blank? || client_secret.blank?
-
-    decode_token(token, client_secret)
-  end
-
-  private
-
-  def client_secret
-    @client_secret ||= GlobalConfigService.load('INSTAGRAM_APP_SECRET', nil)
-  end
-
-  def decode_token(token, secret)
-    JWT.decode(token, secret, true, {
-                 algorithm: 'HS256',
-                 verify_expiration: true
-               }).first['sub']
-  rescue StandardError => e
-    Rails.logger.error("Unexpected error verifying Instagram token: #{e.message}")
-    nil
-  end
-end
@@ -1,58 +0,0 @@
-module Shopify::IntegrationHelper
-  REQUIRED_SCOPES = %w[read_customers read_orders read_fulfillments].freeze
-
-  # Generates a signed JWT token for Shopify integration
-  #
-  # @param account_id [Integer] The account ID to encode in the token
-  # @return [String, nil] The encoded JWT token or nil if client secret is missing
-  def generate_shopify_token(account_id)
-    return if client_secret.blank?
-
-    JWT.encode(token_payload(account_id), client_secret, 'HS256')
-  rescue StandardError => e
-    Rails.logger.error("Failed to generate Shopify token: #{e.message}")
-    nil
-  end
-
-  def token_payload(account_id)
-    {
-      sub: account_id,
-      iat: Time.current.to_i
-    }
-  end
-
-  # Verifies and decodes a Shopify JWT token
-  #
-  # @param token [String] The JWT token to verify
-  # @return [Integer, nil] The account ID from the token or nil if invalid
-  def verify_shopify_token(token)
-    return if token.blank? || client_secret.blank?
-
-    decode_token(token, client_secret)
-  end
-
-  private
-
-  def client_id
-    @client_id ||= GlobalConfigService.load('SHOPIFY_CLIENT_ID', nil)
-  end
-
-  def client_secret
-    @client_secret ||= GlobalConfigService.load('SHOPIFY_CLIENT_SECRET', nil)
-  end
-
-  def decode_token(token, secret)
-    JWT.decode(
-      token,
-      secret,
-      true,
-      {
-        algorithm: 'HS256',
-        verify_expiration: true
-      }
-    ).first['sub']
-  rescue StandardError => e
-    Rails.logger.error("Unexpected error verifying Shopify token: #{e.message}")
-    nil
-  end
-end
@@ -15,7 +15,7 @@ module SuperAdmin::AccountFeaturesHelper
  end

  def self.filter_internal_features(features)
-    return features if ChatwootApp.chatwoot_cloud?
+    return features if GlobalConfig.get_value('DEPLOYMENT_ENV') == 'cloud'

    internal_features = account_features.select { |f| f['chatwoot_internal'] }.pluck('name')
    features.except(*internal_features)
@@ -4,6 +4,7 @@ import AddAccountModal from '../dashboard/components/layout/sidebarComponents/Ad
 import LoadingState from './components/widgets/LoadingState.vue';
 import NetworkNotification from './components/NetworkNotification.vue';
 import UpdateBanner from './components/app/UpdateBanner.vue';
+import UpgradeBanner from './components/app/UpgradeBanner.vue';
 import PaymentPendingBanner from './components/app/PaymentPendingBanner.vue';
 import PendingEmailVerificationBanner from './components/app/PendingEmailVerificationBanner.vue';
 import vueActionCable from './helper/actionCable';
@@ -30,6 +31,7 @@ export default {
    UpdateBanner,
    PaymentPendingBanner,
    WootSnackbarBox,
+    UpgradeBanner,
    PendingEmailVerificationBanner,
  },
  setup() {
@@ -144,6 +146,7 @@ export default {
    <template v-if="currentAccountId">
      <PendingEmailVerificationBanner v-if="hideOnOnboardingView" />
      <PaymentPendingBanner v-if="hideOnOnboardingView" />
+      <UpgradeBanner />
    </template>
    <router-view v-slot="{ Component }">
      <transition name="fade" mode="out-in">
@@ -1,26 +1,9 @@
-/* global axios */
 import ApiClient from './ApiClient';

 class AgentBotsAPI extends ApiClient {
  constructor() {
    super('agent_bots', { accountScoped: true });
  }
-
-  create(data) {
-    return axios.post(this.url, data, {
-      headers: { 'Content-Type': 'multipart/form-data' },
-    });
-  }
-
-  update(id, data) {
-    return axios.patch(`${this.url}/${id}`, data, {
-      headers: { 'Content-Type': 'multipart/form-data' },
-    });
-  }
-
-  deleteAgentBotAvatar(botId) {
-    return axios.delete(`${this.url}/${botId}/avatar`);
-  }
 }

 export default new AgentBotsAPI();
@@ -14,13 +14,6 @@ class CaptainAssistant extends ApiClient {
      },
    });
  }
-
-  playground({ assistantId, messageContent, messageHistory }) {
-    return axios.post(`${this.url}/${assistantId}/playground`, {
-      message_content: messageContent,
-      message_history: messageHistory,
-    });
-  }
 }

 export default new CaptainAssistant();
@@ -1,14 +0,0 @@
-/* global axios */
-import ApiClient from '../ApiClient';
-
-class InstagramChannel extends ApiClient {
-  constructor() {
-    super('instagram', { accountScoped: true });
-  }
-
-  generateAuthorization(payload) {
-    return axios.post(`${this.url}/authorization`, payload);
-  }
-}
-
-export default new InstagramChannel();
@@ -17,12 +17,6 @@ class EnterpriseAccountAPI extends ApiClient {
  getLimits() {
    return axios.get(`${this.url}limits`);
  }
-
-  toggleDeletion(action) {
-    return axios.post(`${this.url}toggle_deletion`, {
-      action_type: action,
-    });
-  }
 }

 export default new EnterpriseAccountAPI();
@@ -10,7 +10,6 @@ describe('#enterpriseAccountAPI', () => {
    expect(accountAPI).toHaveProperty('update');
    expect(accountAPI).toHaveProperty('delete');
    expect(accountAPI).toHaveProperty('checkout');
-    expect(accountAPI).toHaveProperty('toggleDeletion');
  });

  describe('API calls', () => {
@@ -43,21 +42,5 @@ describe('#enterpriseAccountAPI', () => {
        '/enterprise/api/v1/subscription'
      );
    });
-
-    it('#toggleDeletion with delete action', () => {
-      accountAPI.toggleDeletion('delete');
-      expect(axiosMock.post).toHaveBeenCalledWith(
-        '/enterprise/api/v1/toggle_deletion',
-        { action_type: 'delete' }
-      );
-    });
-
-    it('#toggleDeletion with undelete action', () => {
-      accountAPI.toggleDeletion('undelete');
-      expect(axiosMock.post).toHaveBeenCalledWith(
-        '/enterprise/api/v1/toggle_deletion',
-        { action_type: 'undelete' }
-      );
-    });
  });
 });
@@ -32,12 +32,6 @@ class IntegrationsAPI extends ApiClient {
  deleteHook(hookId) {
    return axios.delete(`${this.baseUrl()}/integrations/hooks/${hookId}`);
  }
-
-  connectShopify({ shopDomain }) {
-    return axios.post(`${this.baseUrl()}/integrations/shopify/auth`, {
-      shop_domain: shopDomain,
-    });
-  }
 }

 export default new IntegrationsAPI();
@@ -1,17 +0,0 @@
-/* global axios */
-
-import ApiClient from '../ApiClient';
-
-class ShopifyAPI extends ApiClient {
-  constructor() {
-    super('integrations/shopify', { accountScoped: true });
-  }
-
-  getOrders(contactId) {
-    return axios.get(`${this.url}/orders`, {
-      params: { contact_id: contactId },
-    });
-  }
-}
-
-export default new ShopifyAPI();
@@ -1,20 +0,0 @@
-/* global axios */
-import ApiClient from './ApiClient';
-
-class LiveReportsAPI extends ApiClient {
-  constructor() {
-    super('live_reports', { accountScoped: true, apiVersion: 'v2' });
-  }
-
-  getConversationMetric(params = {}) {
-    return axios.get(`${this.url}/conversation_metrics`, { params });
-  }
-
-  getGroupedConversations({ groupBy } = { groupBy: 'assignee_id' }) {
-    return axios.get(`${this.url}/grouped_conversation_metrics`, {
-      params: { group_by: groupBy },
-    });
-  }
-}
-
-export default new LiveReportsAPI();
@@ -10,7 +10,7 @@

  &.no-margin {
    .mx-input {
-      margin-bottom: 0 !important;
+      @apply mb-0;
    }
  }

@@ -4,6 +4,7 @@
  @apply inline-block h-6 py-0 px-6 relative align-middle w-6;

  &.message {
+    @include normal-shadow;
    @apply bg-white dark:bg-slate-800 rounded-full left-0 my-3 mx-auto p-4 top-0;

    &::before {
@@ -1,7 +1,79 @@
@import 'dashboard/assets/scss/variables';
+@import 'widget/assets/scss/mixins';

 $spinner-before-border-color: rgba(255, 255, 255, 0.7);

+//borders
+@mixin border-nil() {
+  border-color: transparent;
+  border: 0;
+}
+
+@mixin thin-border($color) {
+  border: 1px solid $color;
+}
+
+@mixin custom-border-bottom($size, $color) {
+  border-bottom: $size solid $color;
+}
+
+@mixin custom-border-top($size, $color) {
+  border-top: $size solid $color;
+}
+
+@mixin border-normal() {
+  @apply border border-slate-50 dark:border-slate-700;
+}
+
+@mixin border-normal-left() {
+  @apply border-l border-slate-50 dark:border-slate-700;
+}
+
+@mixin border-normal-top() {
+  @apply border-t border-slate-50 dark:border-slate-700;
+}
+
+@mixin border-normal-right() {
+  @apply border-r border-slate-50 dark:border-slate-700;
+}
+
+@mixin border-normal-bottom() {
+  @apply border-b border-slate-50 dark:border-slate-700;
+}
+
+@mixin border-light() {
+  @apply border border-slate-25 dark:border-slate-700;
+}
+
+@mixin border-light-left() {
+  @apply border-l border-slate-25 dark:border-slate-700;
+}
+
+@mixin border-light-top() {
+  @apply border-t border-slate-25 dark:border-slate-700;
+}
+
+@mixin border-light-right() {
+  @apply border-r border-slate-25 dark:border-slate-700;
+}
+
+@mixin border-light-bottom() {
+  @apply border-b border-slate-25 dark:border-slate-700;
+}
+
+// background
+@mixin background-gray() {
+  background: $color-background;
+}
+
+@mixin background-light() {
+  @apply bg-slate-50 dark:bg-slate-800;
+}
+
+@mixin background-white() {
+  @apply bg-white dark:bg-slate-900;
+}
+
 // input form
@mixin ghost-input() {
  box-shadow: none;
@@ -15,6 +87,65 @@ $spinner-before-border-color: rgba(255, 255, 255, 0.7);
  }
 }

+// flex-layout
+@mixin space-between() {
+  display: flex;
+  justify-content: space-between;
+}
+
+@mixin space-between-column() {
+  @include space-between;
+  flex-direction: column;
+}
+
+@mixin space-between-row() {
+  @include space-between;
+  flex-direction: row;
+}
+
+@mixin flex-shrink() {
+  flex: 0 0 auto;
+  max-width: 100%;
+}
+
+@mixin flex-weight($value) {
+  // Grab flex-grow for older browsers.
+  $flex-grow: nth($value, 1);
+
+  // 2009
+  @include prefixer(box-flex, $flex-grow, webkit moz spec);
+
+  // 2011 (IE 10), 2012
+  @include prefixer(flex, $value, webkit moz ms spec);
+}
+
+// full height
+@mixin full-height() {
+  height: 100%;
+}
+
+@mixin round-corner() {
+  border-radius: 1000px;
+}
+
+@mixin scroll-on-hover() {
+  overflow: hidden;
+
+  &:hover {
+    overflow-y: auto;
+  }
+}
+
+
+@mixin horizontal-scroll() {
+  overflow-y: auto;
+}
+
+@mixin elegant-card() {
+  @include normal-shadow;
+  border-radius: $space-small;
+}
+
@mixin color-spinner() {
  @keyframes spinner {
    to {
@@ -99,3 +230,17 @@ $spinner-before-border-color: rgba(255, 255, 255, 0.7);
    border-left: $size solid transparent;
  }
 }
+
+@mixin text-ellipsis {
+  overflow: hidden;
+  text-overflow: ellipsis;
+  white-space: nowrap;
+}
+
+@mixin three-column-grid($column-one-width: 16rem,
+  $column-three-width: 16rem) {
+  width: 100%;
+  height: 100%;
+  display: grid;
+  grid-template-columns: minmax($column-one-width, 6fr) 10fr minmax($column-three-width, 6fr);
+}
@@ -1,234 +0,0 @@
-// scss-lint:disable PropertySortOrder
-@layer base {
-  // NEXT COLORS START
-  :root {
-    // slate
-    --slate-1: 252 252 253;
-    --slate-2: 249 249 251;
-    --slate-3: 240 240 243;
-    --slate-4: 232 232 236;
-    --slate-5: 224 225 230;
-    --slate-6: 217 217 224;
-    --slate-7: 205 206 214;
-    --slate-8: 185 187 198;
-    --slate-9: 139 141 152;
-    --slate-10: 128 131 141;
-    --slate-11: 96 100 108;
-    --slate-12: 28 32 36;
-
-    --iris-1: 253 253 255;
-    --iris-2: 248 248 255;
-    --iris-3: 240 241 254;
-    --iris-4: 230 231 255;
-    --iris-5: 218 220 255;
-    --iris-6: 203 205 255;
-    --iris-7: 184 186 248;
-    --iris-8: 155 158 240;
-    --iris-9: 91 91 214;
-    --iris-10: 81 81 205;
-    --iris-11: 87 83 198;
-    --iris-12: 39 41 98;
-
-    --blue-1: 251 253 255;
-    --blue-2: 245 249 255;
-    --blue-3: 233 243 255;
-    --blue-4: 218 236 255;
-    --blue-5: 201 226 255;
-    --blue-6: 181 213 255;
-    --blue-7: 155 195 252;
-    --blue-8: 117 171 247;
-    --blue-9: 39 129 246;
-    --blue-10: 16 115 233;
-    --blue-11: 8 109 224;
-    --blue-12: 11 50 101;
-
-    --ruby-1: 255 252 253;
-    --ruby-2: 255 247 248;
-    --ruby-3: 254 234 237;
-    --ruby-4: 255 220 225;
-    --ruby-5: 255 206 214;
-    --ruby-6: 248 191 200;
-    --ruby-7: 239 172 184;
-    --ruby-8: 229 146 163;
-    --ruby-9: 229 70 102;
-    --ruby-10: 220 59 93;
-    --ruby-11: 202 36 77;
-    --ruby-12: 100 23 43;
-
-    --amber-1: 254 253 251;
-    --amber-2: 254 251 233;
-    --amber-3: 255 247 194;
-    --amber-4: 255 238 156;
-    --amber-5: 251 229 119;
-    --amber-6: 243 214 115;
-    --amber-7: 233 193 98;
-    --amber-8: 226 163 54;
-    --amber-9: 255 197 61;
-    --amber-10: 255 186 24;
-    --amber-11: 171 100 0;
-    --amber-12: 79 52 34;
-
-    --teal-1: 250 254 253;
-    --teal-2: 243 251 249;
-    --teal-3: 224 248 243;
-    --teal-4: 204 243 234;
-    --teal-5: 184 234 224;
-    --teal-6: 161 222 210;
-    --teal-7: 131 205 193;
-    --teal-8: 83 185 171;
-    --teal-9: 18 165 148;
-    --teal-10: 13 155 138;
-    --teal-11: 0 133 115;
-    --teal-12: 13 61 56;
-
-    --gray-1: 252 252 252;
-    --gray-2: 249 249 249;
-    --gray-3: 240 240 240;
-    --gray-4: 232 232 232;
-    --gray-5: 224 224 224;
-    --gray-6: 217 217 217;
-    --gray-7: 206 206 206;
-    --gray-8: 187 187 187;
-    --gray-9: 141 141 141;
-    --gray-10: 131 131 131;
-    --gray-11: 100 100 100;
-    --gray-12: 32 32 32;
-
-    --background-color: 253 253 253;
-    --text-blue: 8 109 224;
-    --border-container: 236 236 236;
-    --border-strong: 235 235 235;
-    --border-weak: 234 234 234;
-    --solid-1: 255 255 255;
-    --solid-2: 255 255 255;
-    --solid-3: 255 255 255;
-    --solid-active: 255 255 255;
-    --solid-amber: 252 232 193;
-    --solid-blue: 218 236 255;
-    --solid-iris: 230 231 255;
-
-    --alpha-1: 67, 67, 67, 0.06;
-    --alpha-2: 201, 202, 207, 0.15;
-    --alpha-3: 255, 255, 255, 0.96;
-    --black-alpha-1: 0, 0, 0, 0.12;
-    --black-alpha-2: 0, 0, 0, 0.04;
-    --border-blue: 39, 129, 246, 0.5;
-    --white-alpha: 255, 255, 255, 0.8;
-  }
-
-  .dark {
-    // slate
-    --slate-1: 17 17 19;
-    --slate-2: 24 25 27;
-    --slate-3: 33 34 37;
-    --slate-4: 39 42 45;
-    --slate-5: 46 49 53;
-    --slate-6: 54 58 63;
-    --slate-7: 67 72 78;
-    --slate-8: 90 97 105;
-    --slate-9: 105 110 119;
-    --slate-10: 119 123 132;
-    --slate-11: 176 180 186;
-    --slate-12: 237 238 240;
-
-    --iris-1: 19 19 30;
-    --iris-2: 23 22 37;
-    --iris-3: 32 34 72;
-    --iris-4: 38 42 101;
-    --iris-5: 48 51 116;
-    --iris-6: 61 62 130;
-    --iris-7: 74 74 149;
-    --iris-8: 89 88 177;
-    --iris-9: 91 91 214;
-    --iris-10: 84 114 228;
-    --iris-11: 158 177 255;
-    --iris-12: 224 223 254;
-
-    --blue-1: 10 17 28;
-    --blue-2: 15 24 38;
-    --blue-3: 15 39 72;
-    --blue-4: 10 49 99;
-    --blue-5: 18 61 117;
-    --blue-6: 29 84 134;
-    --blue-7: 40 89 156;
-    --blue-8: 48 106 186;
-    --blue-9: 39 129 246;
-    --blue-10: 21 116 231;
-    --blue-11: 126 182 255;
-    --blue-12: 205 227 255;
-
-    --ruby-1: 25 17 19;
-    --ruby-2: 30 21 23;
-    --ruby-3: 58 20 30;
-    --ruby-4: 78 19 37;
-    --ruby-5: 94 26 46;
-    --ruby-6: 111 37 57;
-    --ruby-7: 136 52 71;
-    --ruby-8: 179 68 90;
-    --ruby-9: 229 70 102;
-    --ruby-10: 236 90 114;
-    --ruby-11: 255 148 157;
-    --ruby-12: 254 210 225;
-
-    --amber-1: 22 18 12;
-    --amber-2: 29 24 15;
-    --amber-3: 48 32 8;
-    --amber-4: 63 39 0;
-    --amber-5: 77 48 0;
-    --amber-6: 92 61 5;
-    --amber-7: 113 79 25;
-    --amber-8: 143 100 36;
-    --amber-9: 255 197 61;
-    --amber-10: 255 214 10;
-    --amber-11: 255 202 22;
-    --amber-12: 255 231 179;
-
-    --teal-1: 13 21 20;
-    --teal-2: 17 28 27;
-    --teal-3: 13 45 42;
-    --teal-4: 2 59 55;
-    --teal-5: 8 72 67;
-    --teal-6: 20 87 80;
-    --teal-7: 28 105 97;
-    --teal-8: 32 126 115;
-    --teal-9: 18 165 148;
-    --teal-10: 14 179 158;
-    --teal-11: 11 216 182;
-    --teal-12: 173 240 221;
-
-    --gray-1: 17 17 17;
-    --gray-2: 25 25 25;
-    --gray-3: 34 34 34;
-    --gray-4: 42 42 42;
-    --gray-5: 49 49 49;
-    --gray-6: 58 58 58;
-    --gray-7: 72 72 72;
-    --gray-8: 96 96 96;
-    --gray-9: 110 110 110;
-    --gray-10: 123 123 123;
-    --gray-11: 180 180 180;
-    --gray-12: 238 238 238;
-
-    --background-color: 18 18 19;
-    --border-strong: 52 52 52;
-    --border-weak: 38 38 42;
-    --solid-1: 23 23 26;
-    --solid-2: 29 30 36;
-    --solid-3: 44 45 54;
-    --solid-active: 53 57 66;
-    --solid-amber: 42 37 30;
-    --solid-blue: 16 49 91;
-    --solid-iris: 38 42 101;
-    --text-blue: 126 182 255;
-
-    --alpha-1: 36, 36, 36, 0.8;
-    --alpha-2: 139, 147, 182, 0.15;
-    --alpha-3: 36, 38, 45, 0.9;
-    --black-alpha-1: 0, 0, 0, 0.3;
-    --black-alpha-2: 0, 0, 0, 0.2;
-    --border-blue: 39, 129, 246, 0.5;
-    --border-container: 236, 236, 236, 0;
-    --white-alpha: 255, 255, 255, 0.1;
-  }
-}
-// NEXT COLORS END
@@ -81,6 +81,28 @@
        margin-left: var(--space-small);
      }
    }
+
+    // Conversation sidebar close button
+    .close-button--rtl {
+      transform: rotate(180deg);
+    }
+
+    // Resolve actions button
+    .resolve-actions {
+      .button-group .button:first-child {
+        border-bottom-left-radius: 0;
+        border-bottom-right-radius: var(--border-radius-normal);
+        border-top-left-radius: 0;
+        border-top-right-radius: var(--border-radius-normal);
+      }
+
+      .button-group .button:last-child {
+        border-bottom-left-radius: var(--border-radius-normal);
+        border-bottom-right-radius: 0;
+        border-top-left-radius: var(--border-radius-normal);
+        border-top-right-radius: 0;
+      }
+    }
  }

  // Conversation list
@@ -155,6 +177,71 @@
    }
  }

+  //   Help center
+  .article-container .row--article-block {
+    td:last-child {
+      direction: initial;
+    }
+  }
+
+  .portal-popover__container .portal {
+    .actions-container {
+      margin-left: unset;
+      margin-right: var(--space-one);
+    }
+  }
+
+  .edit-article--container {
+    .header-right--wrap {
+      .button-group .button:first-child {
+        border-bottom-left-radius: 0;
+        border-bottom-right-radius: var(--border-radius-normal);
+        border-top-left-radius: 0;
+        border-top-right-radius: var(--border-radius-normal);
+      }
+
+      .button-group .button:last-child {
+        border-bottom-left-radius: var(--border-radius-normal);
+        border-bottom-right-radius: 0;
+        border-top-left-radius: var(--border-radius-normal);
+        border-top-right-radius: 0;
+      }
+    }
+
+    .header-left--wrap {
+      .back-button {
+        direction: initial;
+      }
+    }
+
+    .article--buttons {
+      .dropdown-pane {
+        left: 0;
+        position: absolute;
+        right: unset;
+      }
+    }
+
+    .sidebar-button {
+      transform: rotate(180deg);
+    }
+  }
+
+  .article-settings--container {
+    border-left: 0;
+    border-right: 1px solid var(--color-border-light);
+    flex-direction: row-reverse;
+    margin-left: 0;
+    margin-right: var(--space-normal);
+    padding-left: 0;
+    padding-right: var(--space-normal);
+  }
+
+  .category-list--container .header-left--wrap {
+    direction: initial;
+    justify-content: flex-end;
+  }
+
  // Toggle switch
  .toggle-button {
    &.small {
@@ -177,6 +264,11 @@
    }
  }

+  // Widget builder
+  .widget-builder-container .widget-preview {
+    direction: initial;
+  }
+
  // Modal
  .modal-container {
    text-align: right;
@@ -190,6 +282,7 @@
  }

  // Other changes
+
  .colorpicker--chrome {
    direction: initial;
  }
@@ -198,6 +291,14 @@
    direction: initial;
  }

+  .contact--details .contact--bio {
+    direction: ltr;
+  }
+
+  .merge-contacts .child-contact-wrap {
+    direction: ltr;
+  }
+
  .contact--form .input-group {
    direction: initial;
  }
@@ -5,9 +5,6 @@
@import 'shared/assets/fonts/InterDisplay/inter-display';
@import 'shared/assets/fonts/inter';

-// Next Colors
-@import 'next-colors';
-
@import 'shared/assets/stylesheets/animations';
@import 'shared/assets/stylesheets/colors';
@import 'shared/assets/stylesheets/spacing';
@@ -29,6 +26,7 @@
@import 'rtl';

@import 'widgets/base';
+@import 'widgets/buttons';
@import 'widgets/conversation-view';
@import 'widgets/tabs';
@import 'widgets/woot-tables';
@@ -56,19 +54,214 @@
  @apply text-n-blue-text;
 }

-.custom-dashed-border {
-  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='100%25' height='100%25'%3E%3Crect x='0' y='0' width='100%25' height='100%25' fill='none' rx='16' ry='16' stroke='%23E2E3E7' stroke-width='2' stroke-dasharray='6, 8' stroke-dashoffset='0' stroke-linecap='round'/%3E%3C/svg%3E");
-  background-position: center;
-  background-repeat: no-repeat;
-  background-size: 100% 100%;
-}
-
-.dark .custom-dashed-border {
-  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='100%25' height='100%25'%3E%3Crect x='0' y='0' width='100%25' height='100%25' fill='none' rx='16' ry='16' stroke='%23343434' stroke-width='2' stroke-dasharray='6, 8' stroke-dashoffset='0' stroke-linecap='round'/%3E%3C/svg%3E");
-}
-
 // scss-lint:disable PropertySortOrder
@layer base {
+  /* NEXT COLORS START */
+  :root {
+    /* slate */
+    --slate-1: 252 252 253;
+    --slate-2: 249 249 251;
+    --slate-3: 240 240 243;
+    --slate-4: 232 232 236;
+    --slate-5: 224 225 230;
+    --slate-6: 217 217 224;
+    --slate-7: 205 206 214;
+    --slate-8: 185 187 198;
+    --slate-9: 139 141 152;
+    --slate-10: 128 131 141;
+    --slate-11: 96 100 108;
+    --slate-12: 28 32 36;
+
+    --iris-1: 253 253 255;
+    --iris-2: 248 248 255;
+    --iris-3: 240 241 254;
+    --iris-4: 230 231 255;
+    --iris-5: 218 220 255;
+    --iris-6: 203 205 255;
+    --iris-7: 184 186 248;
+    --iris-8: 155 158 240;
+    --iris-9: 91 91 214;
+    --iris-10: 81 81 205;
+    --iris-11: 87 83 198;
+    --iris-12: 39 41 98;
+
+    --ruby-1: 255 252 253;
+    --ruby-2: 255 247 248;
+    --ruby-3: 254 234 237;
+    --ruby-4: 255 220 225;
+    --ruby-5: 255 206 214;
+    --ruby-6: 248 191 200;
+    --ruby-7: 239 172 184;
+    --ruby-8: 229 146 163;
+    --ruby-9: 229 70 102;
+    --ruby-10: 220 59 93;
+    --ruby-11: 202 36 77;
+    --ruby-12: 100 23 43;
+
+    --amber-1: 254 253 251;
+    --amber-2: 254 251 233;
+    --amber-3: 255 247 194;
+    --amber-4: 255 238 156;
+    --amber-5: 251 229 119;
+    --amber-6: 243 214 115;
+    --amber-7: 233 193 98;
+    --amber-8: 226 163 54;
+    --amber-9: 255 197 61;
+    --amber-10: 255 186 24;
+    --amber-11: 171 100 0;
+    --amber-12: 79 52 34;
+
+    --teal-1: 250 254 253;
+    --teal-2: 243 251 249;
+    --teal-3: 224 248 243;
+    --teal-4: 204 243 234;
+    --teal-5: 184 234 224;
+    --teal-6: 161 222 210;
+    --teal-7: 131 205 193;
+    --teal-8: 83 185 171;
+    --teal-9: 18 165 148;
+    --teal-10: 13 155 138;
+    --teal-11: 0 133 115;
+    --teal-12: 13 61 56;
+
+    --gray-1: 252 252 252;
+    --gray-2: 249 249 249;
+    --gray-3: 240 240 240;
+    --gray-4: 232 232 232;
+    --gray-5: 224 224 224;
+    --gray-6: 217 217 217;
+    --gray-7: 206 206 206;
+    --gray-8: 187 187 187;
+    --gray-9: 141 141 141;
+    --gray-10: 131 131 131;
+    --gray-11: 100 100 100;
+    --gray-12: 32 32 32;
+
+    --background-color: 253 253 253;
+    --text-blue: 8 109 224;
+    --border-container: 236 236 236;
+    --border-strong: 235 235 235;
+    --border-weak: 234 234 234;
+    --solid-1: 255 255 255;
+    --solid-2: 255 255 255;
+    --solid-3: 255 255 255;
+    --solid-active: 255 255 255;
+    --solid-amber: 252 232 193;
+    --solid-blue: 218 236 255;
+    --solid-iris: 230 231 255;
+
+    --alpha-1: 67, 67, 67, 0.06;
+    --alpha-2: 201, 202, 207, 0.15;
+    --alpha-3: 255, 255, 255, 0.96;
+    --black-alpha-1: 0, 0, 0, 0.12;
+    --black-alpha-2: 0, 0, 0, 0.04;
+    --border-blue: 39, 129, 246, 0.5;
+    --white-alpha: 255, 255, 255, 0.8;
+  }
+
+  .dark {
+    /* slate */
+    --slate-1: 17 17 19;
+    --slate-2: 24 25 27;
+    --slate-3: 33 34 37;
+    --slate-4: 39 42 45;
+    --slate-5: 46 49 53;
+    --slate-6: 54 58 63;
+    --slate-7: 67 72 78;
+    --slate-8: 90 97 105;
+    --slate-9: 105 110 119;
+    --slate-10: 119 123 132;
+    --slate-11: 176 180 186;
+    --slate-12: 237 238 240;
+
+    --iris-1: 19 19 30;
+    --iris-2: 23 22 37;
+    --iris-3: 32 34 72;
+    --iris-4: 38 42 101;
+    --iris-5: 48 51 116;
+    --iris-6: 61 62 130;
+    --iris-7: 74 74 149;
+    --iris-8: 89 88 177;
+    --iris-9: 91 91 214;
+    --iris-10: 84 114 228;
+    --iris-11: 158 177 255;
+    --iris-12: 224 223 254;
+
+    --ruby-1: 25 17 19;
+    --ruby-2: 30 21 23;
+    --ruby-3: 58 20 30;
+    --ruby-4: 78 19 37;
+    --ruby-5: 94 26 46;
+    --ruby-6: 111 37 57;
+    --ruby-7: 136 52 71;
+    --ruby-8: 179 68 90;
+    --ruby-9: 229 70 102;
+    --ruby-10: 236 90 114;
+    --ruby-11: 255 148 157;
+    --ruby-12: 254 210 225;
+
+    --amber-1: 22 18 12;
+    --amber-2: 29 24 15;
+    --amber-3: 48 32 8;
+    --amber-4: 63 39 0;
+    --amber-5: 77 48 0;
+    --amber-6: 92 61 5;
+    --amber-7: 113 79 25;
+    --amber-8: 143 100 36;
+    --amber-9: 255 197 61;
+    --amber-10: 255 214 10;
+    --amber-11: 255 202 22;
+    --amber-12: 255 231 179;
+
+    --teal-1: 13 21 20;
+    --teal-2: 17 28 27;
+    --teal-3: 13 45 42;
+    --teal-4: 2 59 55;
+    --teal-5: 8 72 67;
+    --teal-6: 20 87 80;
+    --teal-7: 28 105 97;
+    --teal-8: 32 126 115;
+    --teal-9: 18 165 148;
+    --teal-10: 14 179 158;
+    --teal-11: 11 216 182;
+    --teal-12: 173 240 221;
+
+    --gray-1: 17 17 17;
+    --gray-2: 25 25 25;
+    --gray-3: 34 34 34;
+    --gray-4: 42 42 42;
+    --gray-5: 49 49 49;
+    --gray-6: 58 58 58;
+    --gray-7: 72 72 72;
+    --gray-8: 96 96 96;
+    --gray-9: 110 110 110;
+    --gray-10: 123 123 123;
+    --gray-11: 180 180 180;
+    --gray-12: 238 238 238;
+
+    --background-color: 18 18 19;
+    --border-strong: 52 52 52;
+    --border-weak: 38 38 42;
+    --solid-1: 23 23 26;
+    --solid-2: 29 30 36;
+    --solid-3: 44 45 54;
+    --solid-active: 53 57 66;
+    --solid-amber: 42 37 30;
+    --solid-blue: 16 49 91;
+    --solid-iris: 38 42 101;
+    --text-blue: 126 182 255;
+
+    --alpha-1: 36, 36, 36, 0.8;
+    --alpha-2: 139, 147, 182, 0.15;
+    --alpha-3: 36, 38, 45, 0.9;
+    --black-alpha-1: 0, 0, 0, 0.3;
+    --black-alpha-2: 0, 0, 0, 0.2;
+    --border-blue: 39, 129, 246, 0.5;
+    --border-container: 236, 236, 236, 0;
+    --white-alpha: 255, 255, 255, 0.1;
+  }
+  /* NEXT COLORS END */
+
  :root {
    --color-amber-25: 254 253 251;
    --color-amber-50: 255 249 237;
@@ -1,13 +1,13 @@
@mixin label-multiselect-hover {
  &::after {
-    @apply text-n-brand;
+    @apply text-woot-600 dark:text-woot-600;
  }

  &:hover {
-    @apply bg-n-slate-3;
+    @apply bg-slate-50 dark:bg-slate-700;

    &::after {
-      @apply text-n-blue-text;
+      @apply text-woot-500 dark:text-woot-500;
    }
  }
 }
@@ -18,16 +18,20 @@
  }

  &.multiselect--disabled {
-    @apply opacity-50  rounded-lg cursor-not-allowed pointer-events-auto;
+    @apply opacity-50 border border-slate-200 dark:border-slate-600 rounded-md cursor-not-allowed;

    .multiselect__select {
-      @apply cursor-not-allowed bg-transparent rounded-lg;
+      @apply cursor-not-allowed bg-white dark:bg-slate-900 rounded-md;
+    }
+
+    .multiselect__tags {
+      @apply border-0;
    }
  }

  .multiselect--active {
    > .multiselect__tags {
-      @apply outline-n-blue-border;
+      @apply border-woot-500 dark:border-woot-500;
    }
  }

@@ -40,7 +44,7 @@
  }

  .multiselect__content-wrapper {
-    @apply bg-n-alpha-black2 text-n-slate-12 backdrop-blur-[100px] border-0 border-none outline outline-1 outline-n-weak rounded-b-lg;
+    @apply bg-white dark:bg-slate-900 border border-solid border-slate-200 dark:border-slate-600 text-slate-800 dark:text-slate-100;
  }

  .multiselect__content {
@@ -57,19 +61,15 @@
        @apply mb-0;
      }

-      &::after {
-        @apply bottom-0 flex items-center justify-center text-center;
-      }
-
      &.multiselect__option--highlight {
-        @apply bg-n-alpha-black2 text-n-slate-12;
+        @apply bg-white dark:bg-slate-800 text-slate-800 dark:text-slate-100;
      }

      &.multiselect__option--highlight:hover {
-        @apply bg-n-brand/10 text-n-slate-12;
+        @apply bg-woot-50 dark:bg-woot-600 text-slate-800 dark:text-slate-100;

        &::after {
-          @apply bg-transparent text-center text-n-slate-12;
+          @apply bg-woot-50 dark:bg-woot-600 text-slate-600 dark:text-slate-200;
        }
      }

@@ -78,17 +78,17 @@
      }

      &.multiselect__option--selected {
-        @apply bg-n-brand/20 text-n-slate-12;
-
-        &::after {
-          @apply bg-transparent;
-        }
+        @apply bg-woot-50 dark:bg-woot-600 text-slate-800 dark:text-slate-100;

        &.multiselect__option--highlight:hover {
-          @apply bg-transparent;
+          @apply bg-woot-75 dark:bg-woot-600;
+
+          &::after {
+            @apply bg-transparent;
+          }

          &::after:hover {
-            @apply text-n-slate-12 bg-transparent;
+            @apply text-slate-800 dark:text-slate-100;
          }
        }
      }
@@ -96,27 +96,23 @@
  }

  .multiselect__tags {
-    @apply bg-n-alpha-black2 border-0 grid items-center w-full border-none outline-1 outline outline-n-weak hover:outline-n-slate-6 m-0 min-h-[2.875rem] rounded-lg pt-0;
+    @apply bg-white dark:bg-slate-900 border border-solid border-slate-200 dark:border-slate-600 m-0 min-h-[2.875rem] pt-0;

    input {
-      @apply border-0 border-none bg-transparent dark:bg-transparent text-n-slate-12 placeholder:text-n-slate-10;
+      @apply border-0 border-none;
    }
  }

-  .multiselect__spinner {
-    background-color: transparent;
-  }
-
  .multiselect__tags-wrap {
    @apply inline-block leading-none mt-1;
  }

  .multiselect__placeholder {
-    @apply text-n-slate-10 font-normal pt-3;
+    @apply text-slate-400 dark:text-slate-400 font-normal pt-3;
  }

  .multiselect__tag {
-    @apply bg-n-alpha-white mt-1 text-n-slate-12 pr-6 pl-2.5 py-1.5;
+    @apply bg-slate-50 dark:bg-slate-800 mt-1 text-slate-800 dark:text-slate-100 pr-6 pl-2.5 py-1.5;
  }

  .multiselect__tag-icon {
@@ -129,7 +125,7 @@
  }

  .multiselect__single {
-    @apply bg-transparent text-n-slate-12 inline-block mb-0 py-3 px-2.5 overflow-hidden whitespace-nowrap text-ellipsis;
+    @apply bg-white dark:bg-slate-900 text-slate-800 dark:text-slate-100 inline-block mb-0 py-3 px-2.5 overflow-hidden whitespace-nowrap text-ellipsis;
  }
 }

@@ -147,11 +143,11 @@
    }

    > .multiselect__tags {
-      @apply outline-transparent;
+      @apply border-transparent;
    }

    &.multiselect--active > .multiselect__tags {
-      @apply outline-n-blue-border;
+      @apply border-woot-500 dark:border-woot-500;
    }
  }
 }
@@ -183,7 +179,7 @@
  .multiselect__tags,
  .multiselect__input,
  .multiselect {
-    @apply text-n-slate-12 rounded-lg text-sm  min-h-[2.5rem];
+    @apply bg-white dark:bg-slate-900 text-slate-800 dark:text-slate-100 rounded-[5px] text-sm  min-h-[2.5rem];
  }

  .multiselect__input {
@@ -191,7 +187,7 @@
  }

  .multiselect__single {
-    @apply items-center flex m-0 text-sm max-h-[2.375rem] bg-transparent text-n-slate-12 py-3 px-0.5;
+    @apply items-center flex m-0 text-sm max-h-[2.375rem] text-slate-800 dark:text-slate-100 bg-white dark:bg-slate-900 py-3 px-0.5;
  }

  .multiselect__placeholder {
@@ -212,24 +208,6 @@
  }
 }

-.multiselect--disabled {
-  background-color: rgba(var(--black-alpha-2)) !important;
-
-  .multiselect__tags {
-    @apply hover:outline-n-weak;
-  }
-}
-
-.multiselect--active {
-  .multiselect__select::before {
-    @apply top-[62%];
-  }
-}
-
-.multiselect__select::before {
-  top: 60% !important;
-}
-
 .multiselect-wrap--medium {
  .multiselect__tags,
  .multiselect__input {
@@ -239,16 +217,16 @@
  .multiselect__tags,
  .multiselect__input,
  .multiselect {
-    @apply bg-n-alpha-black2 text-n-slate-12 text-sm h-12 min-h-[3rem];
+    @apply bg-white dark:bg-slate-900 text-slate-800 dark:text-slate-100 text-sm h-12 min-h-[3rem];
  }

  .multiselect__input {
    @apply h-[2.875rem] min-h-[2.875rem];
-    margin-bottom: 0 !important;
+    margin-bottom: 0px !important;
  }

  .multiselect__single {
-    @apply items-center flex m-0 text-sm py-1 px-0.5 bg-transparent text-n-slate-12;
+    @apply items-center flex m-0 text-sm py-1 px-0.5 text-slate-800 dark:text-slate-100 bg-white dark:bg-slate-900;
  }

  .multiselect__placeholder {
@@ -1,22 +1,22 @@
 // scss-lint:disable QualifyingElement

 // Base typography
-// -------------------------
 h1,
 h2,
 h3,
 h4,
 h5,
 h6 {
-  @apply font-medium text-n-slate-12;
+  @apply font-medium text-slate-800 dark:text-slate-50;
 }

 p {
  text-rendering: optimizeLegibility;
+
  @apply mb-2 leading-[1.65] text-sm;

  a {
-    @apply text-n-brand dark:text-n-brand cursor-pointer;
+    @apply text-woot-500 dark:text-woot-500 cursor-pointer;
  }
 }

@@ -40,89 +40,65 @@ dl:not(.reset-base) {
  @apply mb-0;
 }

-// Button base
-button {
-  font-family: inherit;
-  @apply inline-block text-center align-middle cursor-pointer text-sm m-0 py-1 px-2.5 transition-all duration-200 ease-in-out border-0 border-none rounded-lg disabled:opacity-50;
-}
-
 // Form elements
-// -------------------------
 label {
-  @apply text-n-slate-12 block m-0 leading-7 text-sm font-medium;
+  @apply text-slate-800 dark:text-slate-200 block m-0 leading-7 text-sm font-medium;
+
+  &.error {
+    input {
+      @apply mb-1;
+    }
+  }
 }

 .input-wrap,
 .help-text {
-  @apply text-n-slate-11 text-sm font-medium;
+  @apply text-slate-800 dark:text-slate-100 text-sm font-medium;
+
+  .help-text {
+    @apply font-normal text-slate-600 dark:text-slate-400;
+  }
 }

 // Focus outline removal
 .button,
-textarea {
+textarea,
+input:focus {
  outline: none;
 }

-// Field base styles (Input, TextArea, Select)
-@layer components {
-  .field-base {
-    @apply block box-border w-full transition-colors duration-[0.25s] ease-[ease-in-out] focus:outline-n-brand dark:focus:outline-n-brand appearance-none mx-0 mt-0 mb-4 py-2 px-3 rounded-lg text-base font-normal bg-n-alpha-black2 placeholder:text-n-slate-10 dark:placeholder:text-n-slate-10 text-n-slate-12 border-none outline outline-1 outline-n-weak dark:outline-n-weak hover:outline-n-slate-6 dark:hover:outline-n-slate-6;
-  }
-
-  .field-disabled {
-    @apply opacity-50 outline-n-weak dark:outline-n-weak cursor-not-allowed;
-  }
-
-  .field-error {
-    @apply outline outline-1 outline-n-ruby-8 dark:outline-n-ruby-8 hover:outline-n-ruby-9 dark:hover:outline-n-ruby-9 disabled:outline-n-ruby-8 dark:disabled:outline-n-ruby-8;
-  }
-}
-
-$form-input-selector: "input[type]:not([type='file']):not([type='checkbox']):not([type='radio']):not([type='range']):not([type='button']):not([type='submit']):not([type='reset']):not([type='color']):not([type='image']):not([type='hidden']):not(.reset-base):not(.multiselect__input):not(.no-margin)";
-
-#{$form-input-selector} {
-  @apply field-base h-10;
+// Inputs
+input[type='text']:not(.reset-base),
+input[type='number']:not(.reset-base),
+input[type='password']:not(.reset-base),
+input[type='date']:not(.reset-base),
+input[type='email']:not(.reset-base),
+input[type='url']:not(.reset-base) {
+  @apply block box-border w-full transition-colors focus:border-woot-500 dark:focus:border-woot-600 duration-[0.25s] ease-[ease-in-out] h-10 appearance-none mx-0 mt-0 mb-4 p-2 rounded-md text-base font-normal bg-white dark:bg-slate-900 focus:bg-white focus:dark:bg-slate-900 text-slate-900 dark:text-slate-100 border border-solid border-slate-200 dark:border-slate-600;

  &[disabled] {
-    @apply field-disabled;
-  }
-
-  &.error {
-    @apply field-error mb-1;
+    @apply bg-slate-200 dark:bg-slate-700 text-slate-400 dark:text-slate-400 border-slate-200 dark:border-slate-600 cursor-not-allowed;
  }
 }

-input[type='file']:not(.multiselect__input) {
-  @apply leading-[1.15] mb-4 border-0 bg-transparent text-sm;
+input[type='file'] {
+  @apply bg-white dark:bg-n-solid-1 leading-[1.15] mb-4;
 }

 // Select
 select {
  background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' version='1.1' width='32' height='24' viewBox='0 0 32 24'><polygon points='0,0 32,0 16,24' style='fill: rgb%28110, 111, 115%29'></polygon></svg>");
+  background-position: right -1rem center;
  background-size: 9px 6px;
-
-  @apply field-base h-10 bg-origin-content focus-visible:outline-none bg-no-repeat py-2 ltr:bg-[right_-1rem_center] rtl:bg-[left_-1rem_center] ltr:pr-6 rtl:pl-6 rtl:pr-3 ltr:pl-3;
-
-  &[disabled] {
-    @apply field-disabled;
-  }
+  @apply h-10 mx-0 mt-0 mb-4 bg-origin-content focus-visible:outline-none bg-no-repeat py-2 pr-6 pl-2 rounded-md w-full text-base font-normal appearance-none transition-colors focus:border-woot-500 dark:focus:border-woot-600 duration-[0.25s] ease-[ease-in-out] bg-white dark:bg-slate-900 text-slate-900 dark:text-slate-100 border border-solid border-slate-200 dark:border-slate-600;
 }

 // Textarea
 textarea {
-  @apply field-base h-16;
+  @apply block box-border w-full transition-colors focus:border-woot-500 dark:focus:border-woot-600 duration-[0.25s] ease-[ease-in-out] h-16 appearance-none mx-0 mt-0 mb-4 p-2 rounded-md text-base font-normal bg-white dark:bg-slate-900 focus:bg-white focus:dark:bg-slate-900 text-slate-900 dark:text-slate-100 border border-solid border-slate-200 dark:border-slate-600;

  &[disabled] {
-    @apply field-disabled;
-  }
-}
-
-// Add mb-1 when .help-text exists within the same label container
-label:has(.help-text) {
-  input,
-  textarea,
-  select {
-    margin-bottom: 0.25rem !important;
+    @apply bg-slate-200 dark:bg-slate-700 text-slate-400 dark:text-slate-400 border-slate-200 dark:border-slate-600 cursor-not-allowed;
  }
 }

@@ -133,41 +109,18 @@ label:has(.help-text) {
  }
 }

-// FormKit support
-.formkit-outer[data-invalid='true'] {
-  #{$form-input-selector},
-  textarea,
-  select {
-    @apply field-error;
-  }
-
-  .formkit-message {
-    @apply text-n-ruby-9 dark:text-n-ruby-9 block text-sm mb-2.5 w-full;
-  }
-}
-
 .error {
-  #{$form-input-selector},
+  input,
  input:not([type]),
  textarea,
  select,
  .multiselect > .multiselect__tags,
  .multiselect:not(.no-margin) {
-    @apply field-error;
-  }
-
-  // Only add mb-1 when .message exists within the same .error container
-  // And exclude no-margin from the margin-bottom
-  &:has(.message) {
-    input:not(.no-margin),
-    textarea,
-    select {
-      margin-bottom: 0.25rem !important;
-    }
+    @apply border border-solid border-red-400 dark:border-red-400 mb-1;
  }

  .message {
-    @apply text-n-ruby-9 dark:text-n-ruby-9 block text-sm mb-2.5 w-full;
+    @apply text-red-400 dark:text-red-400 block text-sm mb-2.5 w-full;
  }
 }

@@ -177,7 +130,7 @@ label:has(.help-text) {
  }

  .error {
-    @apply text-n-ruby-9 dark:text-n-ruby-9;
+    @apply border-red-400 dark:border-red-400;
  }
 }

@@ -188,11 +141,11 @@ code {
  @apply text-xs border-0;

  &.hljs {
-    @apply bg-n-slate-3 dark:bg-n-solid-3 text-n-slate-12 rounded-lg p-5;
+    @apply bg-n-slate-3 dark:bg-n-solid-3 text-slate-800 dark:text-slate-50 rounded-lg p-5;

    .hljs-number,
    .hljs-string {
-      @apply text-n-ruby-9 dark:text-n-ruby-9;
+      @apply text-red-800 dark:text-red-400;
    }

    .hljs-name,
@@ -0,0 +1,228 @@
+// scss-lint:disable SpaceAfterPropertyColon
+// scss-lint:disable MergeableSelector
+button {
+  font-family: inherit;
+  transition:
+    background-color 0.25s ease-out,
+    color 0.25s ease-out;
+  @apply inline-block items-center mb-0 text-center align-middle cursor-pointer text-sm mt-0 mx-0 py-1 px-2.5 border border-solid border-transparent dark:border-transparent rounded-[0.3125rem];
+
+  &:disabled,
+  &.disabled {
+    @apply opacity-40 cursor-not-allowed;
+  }
+}
+
+.button-group {
+  @apply mb-0 flex flex-nowrap items-stretch;
+
+  .button {
+    flex: 0 0 auto;
+    @apply m-0 text-sm rounded-none first:rounded-tl-[0.3125rem] first:rounded-bl-[0.3125rem] last:rounded-tr-[0.3125rem] last:rounded-br-[0.3125rem] rtl:space-x-reverse;
+  }
+
+  .button--only-icon {
+    @apply w-10 justify-center pl-0 pr-0;
+  }
+}
+
+.back-button {
+  @apply m-0;
+}
+
+.button {
+  @apply items-center bg-n-brand px-2.5 text-white dark:text-white inline-flex h-10 mb-0 gap-2 font-medium;
+
+  .button__content {
+    @apply w-full whitespace-nowrap overflow-hidden text-ellipsis;
+
+    img,
+    svg {
+      @apply inline-block;
+    }
+  }
+
+  &:hover:not(.secondary):not(.success):not(.alert):not(.warning):not(
+      .clear
+    ):not(.smooth):not(.hollow) {
+    @apply bg-n-brand/80 dark:bg-n-brand/80;
+  }
+
+  &:disabled,
+  &.disabled {
+    @apply opacity-40 cursor-not-allowed;
+  }
+
+  &.success {
+    @apply bg-n-teal-9 text-white dark:text-white;
+  }
+
+  &.secondary {
+    @apply bg-n-solid-3 text-white dark:text-white;
+  }
+
+  &.primary {
+    @apply bg-n-brand text-white dark:text-white;
+  }
+
+  &.clear {
+    @apply text-n-blue-text dark:text-n-blue-text bg-transparent dark:bg-transparent;
+  }
+
+  &.alert {
+    @apply bg-n-ruby-9 text-white dark:text-white;
+
+    &.clear {
+      @apply bg-transparent dark:bg-transparent;
+    }
+  }
+
+  &.warning {
+    @apply bg-n-amber-9 text-white dark:text-white;
+
+    &.clear {
+      @apply bg-transparent dark:bg-transparent;
+    }
+  }
+
+  &.tiny {
+    @apply h-6 text-[10px];
+  }
+
+  &.small {
+    @apply h-8 text-xs;
+  }
+
+  .spinner {
+    @apply px-2 py-0;
+  }
+
+  // @TODDO - Remove after moving all buttons to woot-button
+  .icon + .button__content {
+    @apply w-auto;
+  }
+
+  &.expanded {
+    @apply flex justify-center text-center;
+  }
+
+  &.round {
+    @apply rounded-full;
+  }
+
+  // @TODO Use with link
+
+  &.compact {
+    @apply pb-0 pt-0;
+  }
+
+  &.hollow {
+    @apply border border-n-brand/40 bg-transparent text-n-blue-text hover:bg-n-brand/20;
+
+    &.secondary {
+      @apply text-n-slate-12 border-n-slate-5 hover:bg-n-slate-5;
+    }
+
+    &.success {
+      @apply text-n-teal-9 border-n-teal-8 hover:bg-n-teal-5;
+    }
+
+    &.alert {
+      @apply text-n-ruby-9 border-n-ruby-8 hover:bg-n-ruby-5;
+    }
+
+    &.warning {
+      @apply text-n-amber-9 border-n-amber-8 hover:bg-n-amber-5;
+    }
+  }
+
+  // Smooth style
+  &.smooth {
+    @apply bg-n-brand/10 dark:bg-n-brand/30 text-n-blue-text hover:bg-n-brand/20 dark:hover:bg-n-brand/40;
+
+    &.secondary {
+      @apply bg-n-slate-4 text-n-slate-11 hover:text-n-slate-11 hover:bg-n-slate-5;
+    }
+
+    &.success {
+      @apply bg-n-teal-4 text-n-teal-11 hover:text-n-teal-11 hover:bg-n-teal-5;
+    }
+
+    &.alert {
+      @apply bg-n-ruby-4 text-n-ruby-11 hover:text-n-ruby-11 hover:bg-n-ruby-5;
+    }
+
+    &.warning {
+      @apply bg-n-amber-4 text-n-amber-11 hover:text-n-amber-11 hover:bg-n-amber-5;
+    }
+  }
+
+  &.clear {
+    @apply text-n-blue-text hover:bg-n-brand/10 dark:hover:bg-n-brand/30;
+
+    &.secondary {
+      @apply text-n-slate-12 hover:bg-n-slate-4;
+    }
+
+    &.success {
+      @apply text-n-teal-10 hover:bg-n-teal-4;
+    }
+
+    &.alert {
+      @apply text-n-ruby-11 hover:bg-n-ruby-4;
+    }
+
+    &.warning {
+      @apply text-n-amber-11 hover:bg-n-amber-4;
+    }
+
+    &:active {
+      &.secondary {
+        @apply active:bg-n-slate-3 dark:active:bg-n-slate-7;
+      }
+    }
+
+    &:focus {
+      &.secondary {
+        @apply focus:bg-n-slate-4 dark:focus:bg-n-slate-6;
+      }
+    }
+  }
+
+  // Sizes
+  &.tiny {
+    @apply h-6;
+  }
+
+  &.small {
+    @apply h-8 pb-1 pt-1;
+  }
+
+  &.large {
+    @apply h-12;
+  }
+
+  &.button--only-icon {
+    @apply justify-center pl-0 pr-0 w-10;
+
+    &.tiny {
+      @apply w-6;
+    }
+
+    &.small {
+      @apply w-8;
+    }
+
+    &.large {
+      @apply w-12;
+    }
+  }
+
+  &.link {
+    @apply h-auto m-0 p-0;
+
+    &:hover {
+      @apply underline;
+    }
+  }
+}
@@ -1,39 +0,0 @@
-<script setup>
-import { ref, watch } from 'vue';
-
-const props = defineProps({
-  title: { type: String, required: true },
-  isOpen: { type: Boolean, default: false },
-});
-
-const isExpanded = ref(props.isOpen);
-
-const toggleAccordion = () => {
-  isExpanded.value = !isExpanded.value;
-};
-
-watch(
-  () => props.isOpen,
-  newValue => {
-    isExpanded.value = newValue;
-  }
-);
-</script>
-
-<template>
-  <div class="border rounded-lg border-n-slate-4">
-    <button
-      class="flex items-center justify-between w-full p-4 text-left"
-      @click="toggleAccordion"
-    >
-      <span class="text-sm font-medium text-n-slate-12">{{ title }}</span>
-      <span
-        class="w-5 h-5 transition-transform duration-200 i-lucide-chevron-down"
-        :class="{ 'rotate-180': isExpanded }"
-      />
-    </button>
-    <div v-if="isExpanded" class="p-4 pt-0">
-      <slot />
-    </div>
-  </div>
-</template>
@@ -1,65 +0,0 @@
-<script setup>
-import { ref } from 'vue';
-import { useI18n } from 'vue-i18n';
-import { useToggle } from '@vueuse/core';
-
-import Button from 'dashboard/components-next/button/Button.vue';
-import ConfirmContactDeleteDialog from 'dashboard/components-next/Contacts/ContactsForm/ConfirmContactDeleteDialog.vue';
-
-defineProps({
-  selectedContact: {
-    type: Object,
-    required: true,
-  },
-});
-
-const { t } = useI18n();
-
-const [showDeleteSection, toggleDeleteSection] = useToggle();
-const confirmDeleteContactDialogRef = ref(null);
-
-const openConfirmDeleteContactDialog = () => {
-  confirmDeleteContactDialogRef.value?.dialogRef.open();
-};
-</script>
-
-<template>
-  <div class="flex flex-col items-start border-t border-n-strong px-6 py-5">
-    <Button
-      :label="t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT')"
-      sm
-      link
-      slate
-      class="hover:!no-underline text-n-slate-12"
-      icon="i-lucide-chevron-down"
-      trailing-icon
-      @click="toggleDeleteSection()"
-    />
-
-    <div
-      class="transition-all duration-300 ease-in-out grid w-full overflow-hidden"
-      :class="
-        showDeleteSection
-          ? 'grid-rows-[1fr] opacity-100 mt-2'
-          : 'grid-rows-[0fr] opacity-0 mt-0'
-      "
-    >
-      <div class="overflow-hidden min-h-0">
-        <span class="inline-flex text-n-slate-11 text-sm items-center gap-1">
-          {{ t('CONTACTS_LAYOUT.CARD.DELETE_CONTACT.MESSAGE') }}
-          <Button
-            :label="t('CONTACTS_LAYOUT.CARD.DELETE_CONTACT.BUTTON')"
-            sm
-            ruby
-            link
-            @click="openConfirmDeleteContactDialog()"
-          />
-        </span>
-      </div>
-    </div>
-  </div>
-  <ConfirmContactDeleteDialog
-    ref="confirmDeleteContactDialogRef"
-    :selected-contact="selectedContact"
-  />
-</template>
@@ -7,7 +7,6 @@ import ContactsForm from 'dashboard/components-next/Contacts/ContactsForm/Contac
 import Button from 'dashboard/components-next/button/Button.vue';
 import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
 import Flag from 'dashboard/components-next/flag/Flag.vue';
-import ContactDeleteSection from 'dashboard/components-next/Contacts/ContactsCard/ContactDeleteSection.vue';
 import countries from 'shared/constants/countries';

 const props = defineProps({
@@ -150,15 +149,15 @@ const onClickViewDetails = () => emit('showContact', props.id);
    />

    <template #after>
-      <div
-        class="transition-all duration-500 ease-in-out grid overflow-hidden"
-        :class="
-          isExpanded
-            ? 'grid-rows-[1fr] opacity-100'
-            : 'grid-rows-[0fr] opacity-0'
-        "
+      <transition
+        enter-active-class="overflow-hidden transition-all duration-300 ease-out"
+        leave-active-class="overflow-hidden transition-all duration-300 ease-in"
+        enter-from-class="overflow-hidden opacity-0 max-h-0"
+        enter-to-class="opacity-100 max-h-[690px] sm:max-h-[470px] md:max-h-[410px]"
+        leave-from-class="opacity-100 max-h-[690px] sm:max-h-[470px] md:max-h-[410px]"
+        leave-to-class="overflow-hidden opacity-0 max-h-0"
      >
-        <div class="overflow-hidden">
+        <div v-show="isExpanded" class="w-full">
          <div class="flex flex-col gap-6 p-6 border-t border-n-strong">
            <ContactsForm
              ref="contactsFormRef"
@@ -177,14 +176,8 @@ const onClickViewDetails = () => emit('showContact', props.id);
              />
            </div>
          </div>
-          <ContactDeleteSection
-            :selected-contact="{
-              id: props.id,
-              name: props.name,
-            }"
-          />
        </div>
-      </div>
+      </transition>
    </template>
  </CardLayout>
 </template>
@@ -47,7 +47,11 @@ defineExpose({ dialogRef });
    ref="dialogRef"
    type="alert"
    :title="t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.TITLE')"
-    :description="t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.DESCRIPTION')"
+    :description="
+      t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.DESCRIPTION', {
+        contactName: props.selectedContact.name,
+      })
+    "
    :confirm-button-label="t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.CONFIRM')"
    @confirm="handleDialogConfirm"
  />
--- a/Show More
+++ b/Show More
Author	SHA1	Message	Date
iamsivin	5ca0f7d877	chore: Merge fix	2025-03-04 10:21:57 +05:30
Sivin VargheseandGitHub	bcf62cd296	Merge branch 'develop' into feat/widget-v2	2025-03-04 10:20:34 +05:30
Pranav	ecb99e0e8c	Migrate widgetPortalArticlesToPinia	2025-01-12 12:03:35 -08:00
Pranav	bb632d563c	Add WorkingHoursHelper	2025-01-12 02:45:40 -08:00
Pranav	4d9f1a7e1a	Update team availability	2025-01-12 01:11:27 -08:00
Pranav	1e1b1f6844	Rearranage components	2025-01-12 00:37:32 -08:00
Pranav	33dc2ca2ee	Cleanup components	2025-01-12 00:33:01 -08:00
Pranav	c47ca2f66c	Simplify components	2025-01-12 00:09:32 -08:00
Pranav	dcf0e62785	Fix article loading	2025-01-11 23:52:29 -08:00
Pranav	4977b60a10	Update design	2025-01-11 23:47:59 -08:00
Pranav	3e5fac66c2	Move to composition API	2025-01-11 23:15:10 -08:00
Pranav	502b950f83	Fix articles endpoint performance	2025-01-11 23:08:37 -08:00
@@ -1 +1 @@
 .4.4
 .3.3