Merge branch 'develop' into fix/editor-heading-error

.env.example

@@ -254,6 +254,7 @@ AZURE_APP_SECRET=
 # Sentiment analysis model file path
 SENTIMENT_FILE_PATH=
 
+
 # Housekeeping/Performance related configurations
 # Set to true if you want to remove stale contact inboxes
 # contact_inboxes with no conversation older than 90 days will be removed

.github/CODEOWNERS

@@ -1,7 +0,0 @@
-## All javascript files should be reviewed by pranav before merging
-*.js @pranavrajs
-*.vue @pranavrajs
-
-
-## All enterprise related files should be reviewed by sojan before merging
-/enterprise/* @sojan-official

.github/workflows/logging_percentage_check.yml

@@ -11,7 +11,7 @@ jobs:
 
     steps:
       - name: Checkout repository
-        uses: actions/checkout@v4
+        uses: actions/checkout@v2
 
       - name: Check for log lines and calculate percentage
         run: |

.github/workflows/nightly_installer.yml

@@ -4,7 +4,7 @@
 # # This action will try to install and setup
 # # chatwoot on an Ubuntu 20.04 machine using
 # # the linux installer script.
-# #
+# # 
 # # This is set to run daily at midnight.
 # #
 
@@ -35,7 +35,7 @@ jobs:
       run: |
         sudo ./install.sh --install < input
 
-        #  disabling http verify for now as http
+        #  disabling http verify for now as http 
         #  access to port 3000 fails in gh action env
         #    - name: Verify
         #      if: always()
@@ -45,7 +45,7 @@ jobs:
         #        curl http://localhost:3000/api
 
     - name: Upload chatwoot setup log file as an artifact
-      uses: actions/upload-artifact@v4
+      uses: actions/upload-artifact@v3
       if: always()
       with:
         name: chatwoot-setup-log-file

.github/workflows/publish_codespace_image.yml

@@ -8,7 +8,7 @@ jobs:
     runs-on: ubuntu-latest
 
     steps:
-    - uses: actions/checkout@v4
+    - uses: actions/checkout@v2
 
     - name: Login to GitHub Container Registry
       uses: docker/login-action@v1

.github/workflows/publish_foss_docker.yml

@@ -21,7 +21,7 @@ jobs:
       GIT_REF: ${{ github.head_ref || github.ref_name }} # ref_name to get tags/branches
     steps:
       - name: Checkout
-        uses: actions/checkout@v4
+        uses: actions/checkout@v2
 
       - name: Set up QEMU
         uses: docker/setup-qemu-action@v1

.github/workflows/run_foss_spec.yml

@@ -41,7 +41,7 @@ jobs:
         options: --entrypoint redis-server
 
     steps:
-    - uses: actions/checkout@v4
+    - uses: actions/checkout@v3
       with:
         ref: ${{ github.event.pull_request.head.ref }}
         repository: ${{ github.event.pull_request.head.repo.full_name }}
@@ -50,7 +50,7 @@ jobs:
       with:
         bundler-cache: true # runs 'bundle install' and caches installed gems automatically
 
-    - uses: actions/setup-node@v4
+    - uses: actions/setup-node@v3
       with:
         node-version: 20
         cache: yarn
@@ -76,11 +76,11 @@ jobs:
     - name: Run backend tests
       run: |
         bundle exec rspec --profile=10 --format documentation
-      env:
+      env: 
         NODE_OPTIONS: --openssl-legacy-provider
 
     - name: Upload rails log folder
-      uses: actions/upload-artifact@v4
+      uses: actions/upload-artifact@v3
       if: always()
       with:
         name: rails-log-folder

.github/workflows/run_response_bot_spec.yml

@@ -40,7 +40,7 @@ jobs:
         options: --entrypoint redis-server
 
     steps:
-    - uses: actions/checkout@v4
+    - uses: actions/checkout@v3
       with:
         ref: ${{ github.event.pull_request.head.ref }}
         repository: ${{ github.event.pull_request.head.repo.full_name }}
@@ -49,7 +49,7 @@ jobs:
       with:
         bundler-cache: true # runs 'bundle install' and caches installed gems automatically
 
-    - uses: actions/setup-node@v4
+    - uses: actions/setup-node@v3
       with:
         node-version: 20
         cache: yarn
@@ -77,7 +77,7 @@ jobs:
           --format documentation
 
     - name: Upload rails log folder
-      uses: actions/upload-artifact@v4
+      uses: actions/upload-artifact@v3
       if: always()
       with:
         name: rails-log-folder

.github/workflows/size-limit.yml

@@ -10,7 +10,7 @@ jobs:
     runs-on: ubuntu-20.04
 
     steps:
-      - uses: actions/checkout@v4
+      - uses: actions/checkout@v3
         with:
           ref: ${{ github.event.pull_request.head.ref }}
           repository: ${{ github.event.pull_request.head.repo.full_name }}
@@ -19,7 +19,7 @@ jobs:
         with:
           bundler-cache: true # runs 'bundle install' and caches installed gems automatically
 
-      - uses: actions/setup-node@v4
+      - uses: actions/setup-node@v3
         with:
           node-version: 20
           cache: 'yarn'
@@ -31,7 +31,7 @@ jobs:
         run: |
           rm -rf enterprise
           rm -rf spec/enterprise
-
+          
       - name: Run asset compile
         run: bundle exec rake assets:precompile
         env:

.rubocop.yml

@@ -2,6 +2,7 @@ require:
   - rubocop-performance
   - rubocop-rails
   - rubocop-rspec
+inherit_from: .rubocop_todo.yml
 
 Layout/LineLength:
   Max: 150
@@ -11,8 +12,7 @@ Metrics/ClassLength:
   Exclude:
     - 'app/models/message.rb'
     - 'app/models/conversation.rb'
-Metrics/MethodLength:
-  Max: 19
+
 RSpec/ExampleLength:
   Max: 25
 Style/Documentation:
@@ -50,7 +50,6 @@ Lint/OrAssignmentToConstant:
   Exclude:
     - 'lib/redis/config.rb'
 Metrics/BlockLength:
-  Max: 30
   Exclude:
     - spec/**/*
     - '**/routes.rb'
@@ -103,31 +102,84 @@ RSpec/FactoryBot/SyntaxMethods:
   Enabled: false
 Naming/VariableNumber:
   Enabled: false
-Naming/MemoizedInstanceVariableName:
+Metrics/MethodLength:
   Exclude:
-    - 'app/models/message.rb'
+    - 'db/migrate/20161123131628_devise_token_auth_create_users.rb'
+    - 'db/migrate/20211219031453_update_foreign_keys_on_delete.rb'
+Rails/CreateTableWithTimestamps:
+  Exclude:
+    - 'db/migrate/20170207092002_acts_as_taggable_on_migration.acts_as_taggable_on_engine.rb'
 Style/GuardClause:
   Exclude:
     - 'app/builders/account_builder.rb'
     - 'app/models/attachment.rb'
     - 'app/models/message.rb'
+    - 'db/migrate/20190819005836_add_missing_indexes_on_taggings.acts_as_taggable_on_engine.rb'
 Metrics/AbcSize:
-  Max: 26
   Exclude:
     - 'app/controllers/concerns/auth_helper.rb'
+    - 'db/migrate/20190819005836_add_missing_indexes_on_taggings.acts_as_taggable_on_engine.rb'
+    - 'db/migrate/20161123131628_devise_token_auth_create_users.rb'
+    - 'app/controllers/api/v1/accounts/inboxes_controller.rb'
+    - 'db/migrate/20211219031453_update_foreign_keys_on_delete.rb'
+Metrics/CyclomaticComplexity:
+  Max: 7
+  Exclude:
+    - 'db/migrate/20190819005836_add_missing_indexes_on_taggings.acts_as_taggable_on_engine.rb'
+Rails/ReversibleMigration:
+  Exclude:
+    - 'db/migrate/20161025070152_removechannelsfrommodels.rb'
+    - 'db/migrate/20161025070645_remchannel.rb'
+    - 'db/migrate/20161025070645_remchannel.rb'
+    - 'db/migrate/20161110102609_removeinboxid.rb'
+    - 'db/migrate/20170519091539_add_avatar_to_fb.rb'
+    - 'db/migrate/20191020085608_rename_old_tables.rb'
+    - 'db/migrate/20191126185833_update_user_invite_foreign_key.rb'
+    - 'db/migrate/20191130164019_add_template_type_to_messages.rb'
+    - 'db/migrate/20210513083044_remove_not_null_from_webhook_url_channel_api.rb'
+Rails/BulkChangeTable:
+  Exclude:
+    - 'db/migrate/20161025070152_removechannelsfrommodels.rb'
+    - 'db/migrate/20200121190901_create_account_users.rb'
+    - 'db/migrate/20170211092540_notnullableusers.rb'
+    - 'db/migrate/20170403095203_contactadder.rb'
+    - 'db/migrate/20170406104018_add_default_status_conv.rb'
+    - 'db/migrate/20170511134418_latlong.rb'
+    - 'db/migrate/20191027054756_create_contact_inboxes.rb'
+    - 'db/migrate/20191130164019_add_template_type_to_messages.rb'
+    - 'db/migrate/20210425093724_convert_integration_hook_settings_field.rb'
 Rails/UniqueValidationWithoutIndex:
   Exclude:
     - 'app/models/channel/twitter_profile.rb'
     - 'app/models/webhook.rb'
     - 'app/models/contact.rb'
     - 'app/models/integrations/hook.rb'
-    - 'app/models/canned_response.rb'
-    - 'app/models/telegram_bot.rb'
 Rails/RenderInline:
   Exclude:
     - 'app/controllers/swagger_controller.rb'
+Performance/CollectionLiteralInLoop:
+  Exclude:
+    - 'db/migrate/20210315101919_enable_email_channel.rb'
 Rails/ThreeStateBooleanColumn:
   Exclude:
+    - 'db/migrate/20200509044639_add_hide_input_flag_to_bot_config.rb'
+    - 'db/migrate/20200605130625_agent_away_message_to_auto_reply.rb'
+    - 'db/migrate/20200606132552_create_labels.rb'
+    - 'db/migrate/20201027135006_create_working_hours.rb'
+    - 'db/migrate/20210112174124_add_hmac_token_to_inbox.rb'
+    - 'db/migrate/20210114202310_create_teams.rb'
+    - 'db/migrate/20210212154240_add_request_for_email_on_channel_web_widget.rb'
+    - 'db/migrate/20210428135041_add_campaigns.rb'
+    - 'db/migrate/20210602182058_add_hmac_to_api_channel.rb'
+    - 'db/migrate/20210609133433_add_email_collect_to_inboxes.rb'
+    - 'db/migrate/20210618095823_add_csat_toggle_for_inbox.rb'
+    - 'db/migrate/20210927062350_add_trigger_only_during_business_hours_collect_to_campaigns.rb'
+    - 'db/migrate/20211027073553_add_imap_smtp_config_to_channel_email.rb'
+    - 'db/migrate/20211109143122_add_tweet_enabled_flag_to_twitter_channel.rb'
+    - 'db/migrate/20211216110209_add_allow_messages_after_resolved_to_inbox.rb'
+    - 'db/migrate/20220116103902_add_open_ssl_verify_mode_to_channel_email.rb'
+    - 'db/migrate/20220216151613_add_open_all_day_to_working_hour.rb'
+    - 'db/migrate/20220511072655_add_archive_column_to_portal.rb'
     - 'db/migrate/20230503101201_create_sla_policies.rb'
 RSpec/IndexedLet:
   Enabled: false
@@ -135,8 +187,6 @@ RSpec/NamedSubject:
   Enabled: false
 
 # we should bring this down
-RSpec/MultipleExpectations:
-  Max: 7
 RSpec/MultipleMemoizedHelpers:
   Max: 14
 
@@ -153,4 +203,13 @@ AllCops:
     - 'config/environments/**/*'
     - 'tmp/**/*'
     - 'storage/**/*'
-    - 'db/migrate/20230426130150_init_schema.rb'
+    - 'db/migrate/20200225162150_init_schema.rb'
+    - 'db/migrate/20210611180222_create_active_storage_variant_records.active_storage.rb'
+    - 'db/migrate/20210611180221_add_service_name_to_active_storage_blobs.active_storage.rb'
+    - db/migrate/20200309213132_add_account_id_to_agent_bot_inboxes.rb
+    - db/migrate/20200331095710_add_identifier_to_contact.rb
+    - db/migrate/20200429082655_add_medium_to_twilio_sms.rb
+    - db/migrate/20200503151130_add_account_feature_flag.rb
+    - db/migrate/20200927135222_add_last_activity_at_to_conversation.rb
+    - db/migrate/20210306170117_add_last_activity_at_to_contacts.rb
+    - db/migrate/20220809104508_revert_cascading_indexes.rb

.rubocop_todo.yml

@@ -0,0 +1,287 @@
+# This configuration was generated by
+# `rubocop --auto-gen-config`
+# on 2019-10-23 16:47:02 +0530 using RuboCop version 0.73.0.
+# The point is for the user to remove these configuration records
+# one by one as the offenses are removed from the code base.
+# Note that changes in the inspected code, or installation of new
+# versions of RuboCop, may require this file to be generated again.
+
+# Offense count: 1
+Lint/DuplicateMethods:
+  Exclude:
+    - 'app/controllers/api/v1/reports_controller.rb'
+
+# Offense count: 1
+Lint/RescueException:
+  Exclude:
+    - 'app/builders/messages/message_builder.rb'
+
+# Offense count: 4
+Lint/ShadowingOuterLocalVariable:
+  Exclude:
+    - 'app/controllers/api/v1/reports_controller.rb'
+
+# Offense count: 3
+# Configuration parameters: AllowKeywordBlockArguments.
+Lint/UnderscorePrefixedVariableName:
+  Exclude:
+    - 'app/models/account.rb'
+    - 'deploy/before_symlink.rb'
+
+# Offense count: 18
+Lint/UselessAssignment:
+  Exclude:
+    - 'app/controllers/api/v1/callbacks_controller.rb'
+    - 'app/controllers/api/v1/facebook_indicators_controller.rb'
+    - 'app/listeners/action_cable_listener.rb'
+    - 'app/listeners/reporting_listener.rb'
+    - 'app/models/channel/facebook_page.rb'
+    - 'app/models/facebook_page.rb'
+
+# Offense count: 14
+Metrics/AbcSize:
+  Max: 26
+
+# Offense count: 1
+# Configuration parameters: CountComments, ExcludedMethods.
+# ExcludedMethods: refine
+Metrics/BlockLength:
+  Max: 30
+
+# Offense count: 2
+Metrics/CyclomaticComplexity:
+  Max: 7
+
+# Offense count: 10
+# Configuration parameters: CountComments, ExcludedMethods.
+Metrics/MethodLength:
+  Max: 19
+
+# Offense count: 1
+Metrics/PerceivedComplexity:
+  Max: 8
+
+# Offense count: 6
+Naming/AccessorMethodName:
+  Exclude:
+    - 'app/builders/report_builder.rb'
+    - 'app/controllers/api/v1/accounts_controller.rb'
+    - 'app/controllers/api/v1/callbacks_controller.rb'
+    - 'app/controllers/api/v1/conversations_controller.rb'
+
+# Offense count: 9
+# Configuration parameters: EnforcedStyleForLeadingUnderscores.
+# SupportedStylesForLeadingUnderscores: disallowed, required, optional
+Naming/MemoizedInstanceVariableName:
+  Exclude:
+    - 'app/controllers/api/base_controller.rb'
+    - 'app/controllers/api/v1/conversations_controller.rb'
+    - 'app/controllers/api/v1/webhooks_controller.rb'
+    - 'app/controllers/application_controller.rb'
+    - 'app/models/message.rb'
+    - 'lib/integrations/widget/outgoing_message_builder.rb'
+
+# Offense count: 4
+# Cop supports --auto-correct.
+# Configuration parameters: MaxKeyValuePairs.
+Performance/RedundantMerge:
+  Exclude:
+    - 'app/controllers/api/v1/callbacks_controller.rb'
+    - 'app/models/message.rb'
+
+# Offense count: 1
+# Cop supports --auto-correct.
+Performance/StringReplacement:
+  Exclude:
+    - 'lib/events/base.rb'
+
+# Offense count: 4
+# Configuration parameters: Prefixes.
+# Prefixes: when, with, without
+RSpec/ContextWording:
+  Exclude:
+    - 'spec/models/contact_spec.rb'
+    - 'spec/models/user_spec.rb'
+
+# Offense count: 1
+RSpec/DescribeClass:
+  Exclude:
+    - 'spec/mailers/confirmation_instructions_spec.rb'
+
+# Offense count: 1
+RSpec/DescribeSymbol:
+  Exclude:
+    - 'spec/mailers/confirmation_instructions_spec.rb'
+
+# Offense count: 1
+# Cop supports --auto-correct.
+# Configuration parameters: AllowConsecutiveOneLiners.
+RSpec/EmptyLineAfterExample:
+  Exclude:
+    - 'spec/models/user_spec.rb'
+
+# Offense count: 1
+# Configuration parameters: Max.
+RSpec/ExampleLength:
+  Exclude:
+    - 'spec/models/conversation_spec.rb'
+
+# Offense count: 1
+# Cop supports --auto-correct.
+# Configuration parameters: EnforcedStyle.
+# SupportedStyles: single_line_only, single_statement_only, disallow
+RSpec/ImplicitSubject:
+  Exclude:
+    - 'spec/models/user_spec.rb'
+
+# Offense count: 7
+# Configuration parameters: AggregateFailuresByDefault.
+RSpec/MultipleExpectations:
+  Max: 7
+
+# Offense count: 1
+# Cop supports --auto-correct.
+# Configuration parameters: EnforcedStyle.
+# SupportedStyles: not_to, to_not
+RSpec/NotToNot:
+  Exclude:
+    - 'spec/mailers/confirmation_instructions_spec.rb'
+
+# Offense count: 1
+# Configuration parameters: IgnoreNameless, IgnoreSymbolicNames.
+RSpec/VerifiedDoubles:
+  Exclude:
+    - 'spec/models/conversation_spec.rb'
+
+# Offense count: 4
+# Cop supports --auto-correct.
+Rails/ActiveRecordAliases:
+  Exclude:
+    - 'app/controllers/api/v1/agents_controller.rb'
+    - 'app/controllers/api/v1/callbacks_controller.rb'
+    - 'app/controllers/api/v1/canned_responses_controller.rb'
+    - 'app/controllers/api/v1/contacts_controller.rb'
+
+# Offense count: 2
+# Cop supports --auto-correct.
+Rails/BelongsTo:
+  Exclude:
+    - 'app/models/message.rb'
+    - 'app/models/user.rb'
+
+# Offense count: 6
+# Cop supports --auto-correct.
+# Configuration parameters: Include.
+# Include: app/models/**/*.rb
+Rails/EnumHash:
+  Exclude:
+    - 'app/models/attachment.rb'
+    - 'app/models/conversation.rb'
+    - 'app/models/message.rb'
+    - 'app/models/user.rb'
+
+# Offense count: 1
+# Configuration parameters: Include.
+# Include: app/models/**/*.rb
+Rails/HasManyOrHasOneDependent:
+  Exclude:
+    - 'app/models/user.rb'
+
+# Offense count: 1
+# Configuration parameters: Include.
+# Include: app/models/**/*.rb
+Rails/InverseOf:
+  Exclude:
+    - 'app/models/user.rb'
+
+# Offense count: 1
+# Configuration parameters: Include.
+# Include: app/controllers/**/*.rb
+Rails/LexicallyScopedActionFilter:
+  Exclude:
+    - 'app/controllers/home_controller.rb'
+
+# Offense count: 2
+# Configuration parameters: Include.
+# Include: app/**/*.rb, config/**/*.rb, db/**/*.rb, lib/**/*.rb
+Rails/Output:
+  Exclude:
+    - 'app/bot/bot.rb'
+    - 'app/builders/account_builder.rb'
+
+# Offense count: 7
+# Cop supports --auto-correct.
+# Configuration parameters: EnforcedStyle.
+# SupportedStyles: strict, flexible
+Rails/TimeZone:
+  Exclude:
+    - 'app/builders/report_builder.rb'
+    - 'lib/reports/update_account_identity.rb'
+    - 'lib/reports/update_agent_identity.rb'
+    - 'lib/reports/update_identity.rb'
+    - 'spec/models/conversation_spec.rb'
+
+# Offense count: 8
+# Cop supports --auto-correct.
+# Configuration parameters: Include.
+# Include: app/models/**/*.rb
+Rails/Validation:
+  Exclude:
+    - 'app/models/canned_response.rb'
+    - 'app/models/channel/facebook_page.rb'
+    - 'app/models/facebook_page.rb'
+    - 'app/models/telegram_bot.rb'
+    - 'app/models/user.rb'
+
+# Offense count: 15
+# Cop supports --auto-correct.
+# Configuration parameters: AutoCorrect, EnforcedStyle.
+# SupportedStyles: nested, compact
+Style/ClassAndModuleChildren:
+  Exclude:
+    - 'app/builders/messages/message_builder.rb'
+    - 'app/controllers/api/v1/inbox_members_controller.rb'
+    - 'app/models/channel/facebook_page.rb'
+    - 'app/models/channel/web_widget.rb'
+    - 'app/presenters/conversations/event_data_presenter.rb'
+    - 'app/services/facebook/send_reply_service.rb'
+    - 'lib/integrations/facebook/delivery_status.rb'
+    - 'lib/integrations/facebook/message_creator.rb'
+    - 'lib/integrations/facebook/message_parser.rb'
+    - 'lib/integrations/widget/incoming_message_builder.rb'
+
+# Offense count: 4
+Style/CommentedKeyword:
+  Exclude:
+    - 'app/controllers/api/v1/callbacks_controller.rb'
+    - 'app/controllers/api/v1/conversations/assignments_controller.rb'
+    - 'app/controllers/api/v1/conversations/labels_controller.rb'
+    - 'app/controllers/api/v1/labels_controller.rb'
+
+# Offense count: 1
+# Configuration parameters: AllowIfModifier.
+Style/IfInsideElse:
+  Exclude:
+    - 'app/finders/conversation_finder.rb'
+
+# Offense count: 1
+Style/MixinUsage:
+  Exclude:
+    - 'app/bot/bot.rb'
+
+# Offense count: 1
+# Cop supports --auto-correct.
+# Configuration parameters: AutoCorrect, EnforcedStyle, IgnoredMethods.
+# SupportedStyles: predicate, comparison
+Style/NumericPredicate:
+  Exclude:
+    - 'spec/**/*'
+    - 'app/controllers/api/v1/callbacks_controller.rb'
+
+# Offense count: 1
+# Cop supports --auto-correct.
+# Configuration parameters: EnforcedStyle.
+# SupportedStyles: implicit, explicit
+Style/RescueStandardError:
+  Exclude:
+    - 'app/models/channel/facebook_page.rb'

Gemfile.lock

@@ -277,7 +277,7 @@ GEM
     gli (2.21.1)
     globalid (1.2.1)
       activesupport (>= 6.1)
-    gmail_xoauth (0.4.3)
+    gmail_xoauth (0.4.2)
       oauth (>= 0.3.6)
     google-apis-core (0.11.0)
       addressable (~> 2.5, >= 2.5.1)
@@ -316,16 +316,16 @@ GEM
     google-cloud-translate-v3 (0.6.0)
       gapic-common (>= 0.17.1, < 2.a)
       google-cloud-errors (~> 1.0)
-    google-protobuf (3.25.2)
-    google-protobuf (3.25.2-arm64-darwin)
-    google-protobuf (3.25.2-x86_64-darwin)
-    google-protobuf (3.25.2-x86_64-linux)
+    google-protobuf (3.22.3)
+    google-protobuf (3.22.3-arm64-darwin)
+    google-protobuf (3.22.3-x86_64-darwin)
+    google-protobuf (3.22.3-x86_64-linux)
     googleapis-common-protos (1.4.0)
       google-protobuf (~> 3.14)
       googleapis-common-protos-types (~> 1.2)
       grpc (~> 1.27)
-    googleapis-common-protos-types (1.11.0)
-      google-protobuf (~> 3.18)
+    googleapis-common-protos-types (1.6.0)
+      google-protobuf (~> 3.14)
     googleauth (1.5.2)
       faraday (>= 0.17.3, < 3.a)
       jwt (>= 1.4, < 3.0)
@@ -335,13 +335,13 @@ GEM
       signet (>= 0.16, < 2.a)
     groupdate (6.2.1)
       activesupport (>= 5.2)
-    grpc (1.54.3)
+    grpc (1.54.0)
       google-protobuf (~> 3.21)
       googleapis-common-protos-types (~> 1.0)
-    grpc (1.54.3-x86_64-darwin)
+    grpc (1.54.0-x86_64-darwin)
       google-protobuf (~> 3.21)
       googleapis-common-protos-types (~> 1.0)
-    grpc (1.54.3-x86_64-linux)
+    grpc (1.54.0-x86_64-linux)
       google-protobuf (~> 3.21)
       googleapis-common-protos-types (~> 1.0)
     haikunator (1.1.1)
@@ -488,14 +488,14 @@ GEM
     newrelic_rpm (9.6.0)
       base64
     nio4r (2.7.0)
-    nokogiri (1.16.2)
+    nokogiri (1.16.0)
       mini_portile2 (~> 2.8.2)
       racc (~> 1.4)
-    nokogiri (1.16.2-arm64-darwin)
+    nokogiri (1.16.0-arm64-darwin)
       racc (~> 1.4)
-    nokogiri (1.16.2-x86_64-darwin)
+    nokogiri (1.16.0-x86_64-darwin)
       racc (~> 1.4)
-    nokogiri (1.16.2-x86_64-linux)
+    nokogiri (1.16.0-x86_64-linux)
       racc (~> 1.4)
     numo-narray (0.9.2.1)
     oauth (1.1.0)
@@ -794,7 +794,7 @@ GEM
     valid_email2 (4.0.6)
       activemodel (>= 3.2)
       mail (~> 2.5)
-    version_gem (1.1.3)
+    version_gem (1.1.2)
     warden (1.2.9)
       rack (>= 2.0.9)
     web-console (4.2.1)

LICENSE

@@ -1,4 +1,4 @@
-Copyright (c) 2017-2024 Chatwoot Inc.
+Copyright (c) 2017-2021 Chatwoot Inc.
 
 Portions of this software are licensed as follows:
 

app/assets/stylesheets/administrate/custom_styles.scss

@@ -9,7 +9,7 @@
   padding: 4px 12px;
 
   .icon-container {
-    margin-right: 2px;
+    margin-right: 4px;
 
   }
 

app/builders/account_builder.rb

@@ -2,7 +2,7 @@
 
 class AccountBuilder
   include CustomExceptions::Account
-  pattr_initialize [:account_name, :email!, :confirmed, :user, :user_full_name, :user_password, :super_admin, :locale]
+  pattr_initialize [:account_name!, :email!, :confirmed, :user, :user_full_name, :user_password, :super_admin, :locale]
 
   def perform
     if @user.nil?
@@ -15,22 +15,12 @@ class AccountBuilder
     end
     [@user, @account]
   rescue StandardError => e
-    Rails.logger.debug e.inspect
+    puts e.inspect
     raise e
   end
 
   private
 
-  def user_full_name
-    # the empty string ensures that not-null constraint is not violated
-    @user_full_name || ''
-  end
-
-  def account_name
-    # the empty string ensures that not-null constraint is not violated
-    @account_name || ''
-  end
-
   def validate_email
     address = ValidEmail2::Address.new(@email)
     if address.valid? # && !address.disposable?
@@ -49,7 +39,7 @@ class AccountBuilder
   end
 
   def create_account
-    @account = Account.create!(name: account_name, locale: I18n.locale)
+    @account = Account.create!(name: @account_name, locale: I18n.locale)
     Current.account = @account
   end
 
@@ -74,7 +64,7 @@ class AccountBuilder
     @user = User.new(email: @email,
                      password: user_password,
                      password_confirmation: user_password,
-                     name: user_full_name)
+                     name: @user_full_name)
     @user.type = 'SuperAdmin' if @super_admin
     @user.confirm if @confirmed
     @user.save!

app/builders/agent_builder.rb

@@ -1,60 +0,0 @@
-# The AgentBuilder class is responsible for creating a new agent.
-# It initializes with necessary attributes and provides a perform method
-# to create a user and account user in a transaction.
-class AgentBuilder
-  # Initializes an AgentBuilder with necessary attributes.
-  # @param email [String] the email of the user.
-  # @param name [String] the name of the user.
-  # @param role [String] the role of the user, defaults to 'agent' if not provided.
-  # @param inviter [User] the user who is inviting the agent (Current.user in most cases).
-  # @param availability [String] the availability status of the user, defaults to 'offline' if not provided.
-  # @param auto_offline [Boolean] the auto offline status of the user.
-  pattr_initialize [:email, { name: '' }, :inviter, :account, { role: :agent }, { availability: :offline }, { auto_offline: false }]
-
-  # Creates a user and account user in a transaction.
-  # @return [User] the created user.
-  def perform
-    ActiveRecord::Base.transaction do
-      @user = find_or_create_user
-      send_confirmation_if_required
-      create_account_user
-    end
-    @user
-  end
-
-  private
-
-  # Finds a user by email or creates a new one with a temporary password.
-  # @return [User] the found or created user.
-  def find_or_create_user
-    user = User.find_by(email: email)
-    return user if user
-
-    temp_password = "1!aA#{SecureRandom.alphanumeric(12)}"
-    User.create!(email: email, name: name, password: temp_password, password_confirmation: temp_password)
-  end
-
-  # Sends confirmation instructions if the user is persisted and not confirmed.
-  def send_confirmation_if_required
-    @user.send_confirmation_instructions if user_needs_confirmation?
-  end
-
-  # Checks if the user needs confirmation.
-  # @return [Boolean] true if the user is persisted and not confirmed, false otherwise.
-  def user_needs_confirmation?
-    @user.persisted? && !@user.confirmed?
-  end
-
-  # Creates an account user linking the user to the current account.
-  def create_account_user
-    AccountUser.create!({
-      account_id: account.id,
-      user_id: @user.id,
-      inviter_id: inviter.id
-    }.merge({
-      role: role,
-      availability: availability,
-      auto_offline: auto_offline
-    }.compact))
-  end
-end

app/builders/v2/reports/agent_summary_builder.rb

@@ -1,53 +0,0 @@
-class V2::Reports::AgentSummaryBuilder < V2::Reports::BaseSummaryBuilder
-  pattr_initialize [:account!, :params!]
-
-  def build
-    set_grouped_conversations_count
-    set_grouped_avg_reply_time
-    set_grouped_avg_first_response_time
-    set_grouped_avg_resolution_time
-    prepare_report
-  end
-
-  private
-
-  def set_grouped_conversations_count
-    @grouped_conversations_count = Current.account.conversations.where(created_at: range).group('assignee_id').count
-  end
-
-  def set_grouped_avg_resolution_time
-    @grouped_avg_resolution_time = get_grouped_average(reporting_events.where(name: 'conversation_resolved'))
-  end
-
-  def set_grouped_avg_first_response_time
-    @grouped_avg_first_response_time = get_grouped_average(reporting_events.where(name: 'first_response'))
-  end
-
-  def set_grouped_avg_reply_time
-    @grouped_avg_reply_time = get_grouped_average(reporting_events.where(name: 'reply_time'))
-  end
-
-  def group_by_key
-    :user_id
-  end
-
-  def reporting_events
-    @reporting_events ||= Current.account.reporting_events.where(created_at: range)
-  end
-
-  def prepare_report
-    account.account_users.each_with_object([]) do |account_user, arr|
-      arr << {
-        id: account_user.user_id,
-        conversations_count: @grouped_conversations_count[account_user.user_id],
-        avg_resolution_time: @grouped_avg_resolution_time[account_user.user_id],
-        avg_first_response_time: @grouped_avg_first_response_time[account_user.user_id],
-        avg_reply_time: @grouped_avg_reply_time[account_user.user_id]
-      }
-    end
-  end
-
-  def average_value_key
-    ActiveModel::Type::Boolean.new.cast(params[:business_hours]).present? ? :value_in_business_hours : :value
-  end
-end

app/builders/v2/reports/base_summary_builder.rb

@@ -1,17 +0,0 @@
-class V2::Reports::BaseSummaryBuilder
-  include DateRangeHelper
-
-  private
-
-  def group_by_key
-    # Override this method
-  end
-
-  def get_grouped_average(events)
-    events.group(group_by_key).average(average_value_key)
-  end
-
-  def average_value_key
-    params[:business_hours].present? ? :value_in_business_hours : :value
-  end
-end

app/builders/v2/reports/team_summary_builder.rb

@@ -1,49 +0,0 @@
-class V2::Reports::TeamSummaryBuilder < V2::Reports::BaseSummaryBuilder
-  pattr_initialize [:account!, :params!]
-
-  def build
-    set_grouped_conversations_count
-    set_grouped_avg_reply_time
-    set_grouped_avg_first_response_time
-    set_grouped_avg_resolution_time
-    prepare_report
-  end
-
-  private
-
-  def set_grouped_conversations_count
-    @grouped_conversations_count = Current.account.conversations.where(created_at: range).group('team_id').count
-  end
-
-  def set_grouped_avg_resolution_time
-    @grouped_avg_resolution_time = get_grouped_average(reporting_events.where(name: 'conversation_resolved'))
-  end
-
-  def set_grouped_avg_first_response_time
-    @grouped_avg_first_response_time = get_grouped_average(reporting_events.where(name: 'first_response'))
-  end
-
-  def set_grouped_avg_reply_time
-    @grouped_avg_reply_time = get_grouped_average(reporting_events.where(name: 'reply_time'))
-  end
-
-  def reporting_events
-    @reporting_events ||= Current.account.reporting_events.where(created_at: range).joins(:conversation)
-  end
-
-  def group_by_key
-    'conversations.team_id'
-  end
-
-  def prepare_report
-    account.teams.each_with_object([]) do |team, arr|
-      arr << {
-        id: team.id,
-        conversations_count: @grouped_conversations_count[team.id],
-        avg_resolution_time: @grouped_avg_resolution_time[team.id],
-        avg_first_response_time: @grouped_avg_first_response_time[team.id],
-        avg_reply_time: @grouped_avg_reply_time[team.id]
-      }
-    end
-  end
-end

app/controllers/api/v1/accounts/agents_controller.rb

@@ -1,26 +1,16 @@
 class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
-  before_action :fetch_agent, except: [:create, :index, :bulk_create]
+  before_action :fetch_agent, except: [:create, :index]
   before_action :check_authorization
+  before_action :find_user, only: [:create]
   before_action :validate_limit, only: [:create]
-  before_action :validate_limit_for_bulk_create, only: [:bulk_create]
+  before_action :create_user, only: [:create]
+  before_action :save_account_user, only: [:create]
 
   def index
     @agents = agents
   end
 
-  def create
-    builder = AgentBuilder.new(
-      email: new_agent_params['email'],
-      name: new_agent_params['name'],
-      role: new_agent_params['role'],
-      availability: new_agent_params['availability'],
-      auto_offline: new_agent_params['auto_offline'],
-      inviter: current_user,
-      account: Current.account
-    )
-
-    builder.perform
-  end
+  def create; end
 
   def update
     @agent.update!(agent_params.slice(:name).compact)
@@ -33,30 +23,6 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
     head :ok
   end
 
-  def bulk_create
-    emails = params[:emails]
-
-    emails.each do |email|
-      builder = AgentBuilder.new(
-        email: email,
-        name: email.split('@').first,
-        inviter: current_user,
-        account: Current.account
-      )
-      begin
-        builder.perform
-      rescue ActiveRecord::RecordInvalid => e
-        Rails.logger.info "[Agent#bulk_create] ignoring email #{email}, errors: #{e.record.errors}"
-      end
-    end
-
-    # This endpoint is used to bulk create agents during onboarding
-    # onboarding_step key in present in Current account custom attributes, since this is a one time operation
-    Current.account.custom_attributes.delete('onboarding_step')
-    Current.account.save!
-    head :ok
-  end
-
   private
 
   def check_authorization
@@ -67,34 +33,47 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
     @agent = agents.find(params[:id])
   end
 
+  def find_user
+    @user =  User.find_by(email: new_agent_params[:email])
+  end
+
+  # TODO: move this to a builder and combine the save account user method into a builder
+  # ensure the account user association is also created in a single transaction
+  def create_user
+    return @user.send_confirmation_instructions if @user
+
+    @user = User.create!(new_agent_params.slice(:email, :name, :password, :password_confirmation))
+  end
+
+  def save_account_user
+    AccountUser.create!({
+      account_id: Current.account.id,
+      user_id: @user.id,
+      inviter_id: current_user.id
+    }.merge({
+      role: new_agent_params[:role],
+      availability: new_agent_params[:availability],
+      auto_offline: new_agent_params[:auto_offline]
+    }.compact))
+  end
+
   def agent_params
     params.require(:agent).permit(:name, :email, :name, :role, :availability, :auto_offline)
   end
 
   def new_agent_params
+    # intial string ensures the password requirements are met
+    temp_password = "1!aA#{SecureRandom.alphanumeric(12)}"
     params.require(:agent).permit(:email, :name, :role, :availability, :auto_offline)
+          .merge!(password: temp_password, password_confirmation: temp_password, inviter: current_user)
   end
 
   def agents
     @agents ||= Current.account.users.order_by_full_name.includes(:account_users, { avatar_attachment: [:blob] })
   end
 
-  def validate_limit_for_bulk_create
-    limit_available = params[:emails].count <= available_agent_count
-
-    render_payment_required('Account limit exceeded. Please purchase more licenses') unless limit_available
-  end
-
   def validate_limit
-    render_payment_required('Account limit exceeded. Please purchase more licenses') unless can_add_agent?
-  end
-
-  def available_agent_count
-    Current.account.usage_limits[:agents] - agents.count
-  end
-
-  def can_add_agent?
-    available_agent_count.positive?
+    render_payment_required('Account limit exceeded. Please purchase more licenses') if agents.count >= Current.account.usage_limits[:agents]
   end
 
   def delete_user_record(agent)

app/controllers/api/v1/accounts/contacts_controller.rb

@@ -46,7 +46,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
 
   def export
     column_names = params['column_names']
-    Account::ContactsExportJob.perform_later(Current.account.id, column_names, Current.user.email)
+    Account::ContactsExportJob.perform_later(Current.account.id, column_names)
     head :ok, message: I18n.t('errors.contacts.export.success')
   end
 
@@ -148,7 +148,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
   end
 
   def permitted_params
-    params.permit(:name, :identifier, :email, :phone_number, :avatar, :blocked, :avatar_url, additional_attributes: {}, custom_attributes: {})
+    params.permit(:name, :identifier, :email, :phone_number, :avatar, :avatar_url, additional_attributes: {}, custom_attributes: {})
   end
 
   def contact_custom_attributes

app/controllers/api/v1/accounts/notifications_controller.rb

@@ -2,13 +2,13 @@ class Api::V1::Accounts::NotificationsController < Api::V1::Accounts::BaseContro
   RESULTS_PER_PAGE = 15
   include DateRangeHelper
 
-  before_action :fetch_notification, only: [:update, :destroy, :snooze, :unread]
+  before_action :fetch_notification, only: [:update, :destroy, :snooze]
   before_action :set_primary_actor, only: [:read_all]
   before_action :set_current_page, only: [:index]
 
   def index
-    @notifications = notification_finder.notifications
     @unread_count = notification_finder.unread_count
+    @notifications = notification_finder.perform
     @count = notification_finder.count
   end
 
@@ -29,33 +29,18 @@ class Api::V1::Accounts::NotificationsController < Api::V1::Accounts::BaseContro
     render json: @notification
   end
 
-  def unread
-    @notification.update(read_at: nil)
-    render json: @notification
-  end
-
   def destroy
     @notification.destroy
     head :ok
   end
 
-  def destroy_all
-    if params[:type] == 'read'
-      ::Notification::DeleteNotificationJob.perform_later(Current.user, type: :read)
-    else
-      ::Notification::DeleteNotificationJob.perform_later(Current.user, type: :all)
-    end
-    head :ok
-  end
-
   def unread_count
     @unread_count = notification_finder.unread_count
     render json: @unread_count
   end
 
   def snooze
-    updated_meta = (@notification.meta || {}).merge('last_snoozed_at' => nil)
-    @notification.update(snoozed_until: parse_date_time(params[:snoozed_until].to_s), meta: updated_meta) if params[:snoozed_until]
+    @notification.update(snoozed_until: parse_date_time(params[:snoozed_until].to_s)) if params[:snoozed_until]
     render json: @notification
   end
 

app/controllers/api/v1/accounts_controller.rb

@@ -5,13 +5,11 @@ class Api::V1::AccountsController < Api::BaseController
   skip_before_action :authenticate_user!, :set_current_user, :handle_with_exception,
                      only: [:create], raise: false
   before_action :check_signup_enabled, only: [:create]
-  before_action :ensure_account_name, only: [:create]
   before_action :validate_captcha, only: [:create]
   before_action :fetch_account, except: [:create]
   before_action :check_authorization, except: [:create]
 
   rescue_from CustomExceptions::Account::InvalidEmail,
-              CustomExceptions::Account::InvalidParams,
               CustomExceptions::Account::UserExists,
               CustomExceptions::Account::UserErrors,
               with: :render_error_response
@@ -40,14 +38,11 @@ class Api::V1::AccountsController < Api::BaseController
 
   def cache_keys
     expires_in 10.seconds, public: false, stale_while_revalidate: 5.minutes
-    render json: { cache_keys: cache_keys_for_account }, status: :ok
+    render json: { cache_keys: get_cache_keys }, status: :ok
   end
 
   def update
-    @account.assign_attributes(account_params.slice(:name, :locale, :domain, :support_email, :auto_resolve_duration))
-    @account.custom_attributes.merge!(custom_attributes_params)
-    @account.custom_attributes['onboarding_step'] = 'invite_team' if @account.custom_attributes['onboarding_step'] == 'account_update'
-    @account.save!
+    @account.update!(account_params.slice(:name, :locale, :domain, :support_email, :auto_resolve_duration))
   end
 
   def update_active_at
@@ -58,18 +53,7 @@ class Api::V1::AccountsController < Api::BaseController
 
   private
 
-  def ensure_account_name
-    # ensure that account_name and user_full_name is present
-    # this is becuase the account builder and the models validations are not triggered
-    # this change is to align the behaviour with the v2 accounts controller
-    # since these values are not required directly there
-    return if account_params[:account_name].present?
-    return if account_params[:user_full_name].present?
-
-    raise CustomExceptions::Account::InvalidParams.new({})
-  end
-
-  def cache_keys_for_account
+  def get_cache_keys
     {
       label: fetch_value_for_key(params[:id], Label.name.underscore),
       inbox: fetch_value_for_key(params[:id], Inbox.name.underscore),
@@ -86,10 +70,6 @@ class Api::V1::AccountsController < Api::BaseController
     params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :auto_resolve_duration, :user_full_name)
   end
 
-  def custom_attributes_params
-    params.permit(:industry, :company_size, :timezone)
-  end
-
   def check_signup_enabled
     raise ActionController::RoutingError, 'Not Found' if GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false') == 'false'
   end

app/controllers/api/v1/profiles_controller.rb

@@ -10,9 +10,7 @@ class Api::V1::ProfilesController < Api::BaseController
       @user.update!(password_params.except(:current_password))
     end
 
-    @user.assign_attributes(profile_params)
-    @user.custom_attributes.merge!(custom_attributes_params)
-    @user.save!
+    @user.update!(profile_params)
   end
 
   def avatar
@@ -33,11 +31,6 @@ class Api::V1::ProfilesController < Api::BaseController
     head :ok
   end
 
-  def resend_confirmation
-    @user.send_confirmation_instructions unless @user.confirmed?
-    head :ok
-  end
-
   private
 
   def set_user
@@ -64,10 +57,6 @@ class Api::V1::ProfilesController < Api::BaseController
     )
   end
 
-  def custom_attributes_params
-    params.require(:profile).permit(:phone_number)
-  end
-
   def password_params
     params.require(:profile).permit(
       :current_password,

app/controllers/api/v2/accounts/summary_reports_controller.rb

@@ -1,36 +0,0 @@
-class Api::V2::Accounts::SummaryReportsController < Api::V1::Accounts::BaseController
-  before_action :check_authorization
-  before_action :prepare_builder_params, only: [:agent, :team]
-
-  def agent
-    render_report_with(V2::Reports::AgentSummaryBuilder)
-  end
-
-  def team
-    render_report_with(V2::Reports::TeamSummaryBuilder)
-  end
-
-  private
-
-  def check_authorization
-    authorize :report, :view?
-  end
-
-  def prepare_builder_params
-    @builder_params = {
-      since: permitted_params[:since],
-      until: permitted_params[:until],
-      business_hours: ActiveModel::Type::Boolean.new.cast(permitted_params[:business_hours])
-    }
-  end
-
-  def render_report_with(builder_class)
-    builder = builder_class.new(account: Current.account, params: @builder_params)
-    data = builder.build
-    render json: data
-  end
-
-  def permitted_params
-    params.permit(:since, :until, :business_hours)
-  end
-end

app/controllers/api/v2/accounts_controller.rb

@@ -1,69 +0,0 @@
-class Api::V2::AccountsController < Api::BaseController
-  include AuthHelper
-
-  skip_before_action :authenticate_user!, :set_current_user, :handle_with_exception,
-                     only: [:create], raise: false
-  before_action :check_signup_enabled, only: [:create]
-  before_action :validate_captcha, only: [:create]
-  before_action :fetch_account, except: [:create]
-  before_action :check_authorization, except: [:create]
-
-  rescue_from CustomExceptions::Account::InvalidEmail,
-              CustomExceptions::Account::UserExists,
-              CustomExceptions::Account::UserErrors,
-              with: :render_error_response
-
-  def create
-    @user, @account = AccountBuilder.new(
-      email: account_params[:email],
-      user_password: account_params[:password],
-      locale: account_params[:locale],
-      user: current_user
-    ).perform
-
-    fetch_account_and_user_info
-    update_account_info if @account.present?
-
-    if @user
-      send_auth_headers(@user)
-      render 'api/v1/accounts/create', format: :json, locals: { resource: @user }
-    else
-      render_error_response(CustomExceptions::Account::SignupFailed.new({}))
-    end
-  end
-
-  private
-
-  def account_attributes
-    {
-      custom_attributes: @account.custom_attributes.merge({ 'onboarding_step' => 'profile_update' })
-    }
-  end
-
-  def update_account_info
-    @account.update!(
-      account_attributes
-    )
-  end
-
-  def fetch_account_and_user_info; end
-
-  def fetch_account
-    @account = current_user.accounts.find(params[:id])
-    @current_account_user = @account.account_users.find_by(user_id: current_user.id)
-  end
-
-  def account_params
-    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :auto_resolve_duration, :user_full_name)
-  end
-
-  def check_signup_enabled
-    raise ActionController::RoutingError, 'Not Found' if GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false') == 'false'
-  end
-
-  def validate_captcha
-    raise ActionController::InvalidAuthenticityToken, 'Invalid Captcha' unless ChatwootCaptcha.new(params[:h_captcha_client_response]).valid?
-  end
-end
-
-Api::V2::AccountsController.prepend_mod_with('Api::V2::AccountsController')

app/controllers/concerns/access_token_auth_helper.rb

@@ -1,8 +1,7 @@
 module AccessTokenAuthHelper
   BOT_ACCESSIBLE_ENDPOINTS = {
-    'api/v1/accounts/conversations' => %w[toggle_status toggle_priority create],
-    'api/v1/accounts/conversations/messages' => ['create'],
-    'api/v1/accounts/conversations/assignments' => ['create']
+    'api/v1/accounts/conversations' => %w[toggle_status create],
+    'api/v1/accounts/conversations/messages' => ['create']
   }.freeze
 
   def ensure_access_token

app/controllers/concerns/ensure_current_account_helper.rb

@@ -25,6 +25,6 @@ module EnsureCurrentAccountHelper
   end
 
   def account_accessible_for_bot?(account)
-    render_unauthorized('Bot is not authorized to access this account') unless @resource.agent_bot_inboxes.find_by(account_id: account.id)
+    render_unauthorized('You are not authorized to access this account') unless @resource.agent_bot_inboxes.find_by(account_id: account.id)
   end
 end

app/controllers/dashboard_controller.rb

@@ -55,7 +55,7 @@ class DashboardController < ActionController::Base
       VAPID_PUBLIC_KEY: VapidService.public_key,
       ENABLE_ACCOUNT_SIGNUP: GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false'),
       FB_APP_ID: GlobalConfigService.load('FB_APP_ID', ''),
-      FACEBOOK_API_VERSION: GlobalConfigService.load('FACEBOOK_API_VERSION', 'v17.0'),
+      FACEBOOK_API_VERSION: 'v14.0',
       IS_ENTERPRISE: ChatwootApp.enterprise?,
       AZURE_APP_ID: ENV.fetch('AZURE_APP_ID', ''),
       GIT_SHA: GIT_HASH

app/controllers/public/api/v1/inboxes/conversations_controller.rb

@@ -1,31 +1,15 @@
 class Public::Api::V1::Inboxes::ConversationsController < Public::Api::V1::InboxesController
   include Events::Types
-  before_action :set_conversation, only: [:toggle_typing, :update_last_seen, :show, :toggle_status]
+  before_action :set_conversation, only: [:toggle_typing, :update_last_seen]
 
   def index
     @conversations = @contact_inbox.hmac_verified? ? @contact.conversations : @contact_inbox.conversations
   end
 
-  def show; end
-
   def create
     @conversation = create_conversation
   end
 
-  def toggle_status
-    # Check if the conversation is already resolved to prevent redundant operations
-    return if @conversation.resolved?
-
-    # Assign the conversation's contact as the resolver
-    # This step attributes the resolution action to the contact involved in the conversation
-    # If this assignment is not made, the system implicitly becomes the resolver by default
-    Current.contact = @conversation.contact
-
-    # Update the conversation's status to 'resolved' to reflect its closure
-    @conversation.status = :resolved
-    @conversation.save!
-  end
-
   def toggle_typing
     case params[:typing_status]
     when 'on'
@@ -46,11 +30,7 @@ class Public::Api::V1::Inboxes::ConversationsController < Public::Api::V1::Inbox
   private
 
   def set_conversation
-    @conversation = if @contact_inbox.hmac_verified?
-                      @contact_inbox.contact.conversations.find_by!(display_id: params[:id])
-                    else
-                      @contact_inbox.conversations.find_by!(display_id: params[:id])
-                    end
+    @conversation = @contact_inbox.contact.conversations.find_by!(display_id: params[:id])
   end
 
   def create_conversation

app/controllers/super_admin/app_configs_controller.rb

@@ -22,24 +22,19 @@ class SuperAdmin::AppConfigsController < SuperAdmin::ApplicationController
       i.value = value
       i.save!
     end
-    redirect_to super_admin_settings_path, notice: "App Configs - #{@config.titleize} updated successfully"
+    # rubocop:disable Rails/I18nLocaleTexts
+    redirect_to super_admin_settings_path, notice: 'App Configs updated successfully'
+    # rubocop:enable Rails/I18nLocaleTexts
   end
 
   private
 
   def set_config
-    @config = params[:config] || 'general'
+    @config = params[:config]
   end
 
   def allowed_configs
-    @allowed_configs = case @config
-                       when 'facebook'
-                         %w[FB_APP_ID FB_VERIFY_TOKEN FB_APP_SECRET IG_VERIFY_TOKEN FACEBOOK_API_VERSION ENABLE_MESSENGER_CHANNEL_HUMAN_AGENT]
-                       when 'email'
-                         ['MAILER_INBOUND_EMAIL_DOMAIN']
-                       else
-                         %w[ENABLE_ACCOUNT_SIGNUP]
-                       end
+    @allowed_configs = %w[FB_APP_ID FB_VERIFY_TOKEN FB_APP_SECRET]
   end
 end
 

app/controllers/super_admin/instance_statuses_controller.rb

@@ -28,7 +28,8 @@ class SuperAdmin::InstanceStatusesController < SuperAdmin::ApplicationController
   end
 
   def sha
-    @metrics['Git SHA'] = GIT_HASH
+    sha = `git rev-parse HEAD`
+    @metrics['Git SHA'] = sha.presence || 'n/a'
   end
 
   def postgres_status

app/finders/conversation_finder.rb

@@ -169,12 +169,6 @@ class ConversationFinder
     )
 
     sort_by, sort_order = SORT_OPTIONS[params[:sort_by]] || SORT_OPTIONS['last_activity_at_desc']
-    @conversations = @conversations.send(sort_by, sort_order)
-
-    if params[:updated_within].present?
-      @conversations.where('conversations.updated_at > ?', Time.zone.now - params[:updated_within].to_i.seconds)
-    else
-      @conversations.page(current_page).per(ENV.fetch('CONVERSATION_RESULTS_PER_PAGE', '25').to_i)
-    end
+    @conversations.send(sort_by, sort_order).page(current_page).per(ENV.fetch('CONVERSATION_RESULTS_PER_PAGE', '25').to_i)
   end
 end

app/finders/notification_finder.rb

@@ -10,8 +10,8 @@ class NotificationFinder
     set_up
   end
 
-  def notifications
-    @notifications.page(current_page).per(RESULTS_PER_PAGE).order(last_activity_at: sort_order)
+  def perform
+    notifications
   end
 
   def unread_count
@@ -26,31 +26,22 @@ class NotificationFinder
 
   def set_up
     find_all_notifications
-    filter_snoozed_notifications
-    fitler_read_notifications
+    filter_by_status
   end
 
   def find_all_notifications
     @notifications = current_user.notifications.where(account_id: @current_account.id)
   end
 
-  def filter_snoozed_notifications
-    @notifications = @notifications.where(snoozed_until: nil) unless type_included?('snoozed')
-  end
-
-  def fitler_read_notifications
-    @notifications = @notifications.where(read_at: nil) unless type_included?('read')
-  end
-
-  def type_included?(type)
-    (params[:includes] || []).include?(type)
+  def filter_by_status
+    @notifications = @notifications.where('snoozed_until > ?', DateTime.now.utc) if params[:status] == 'snoozed'
   end
 
   def current_page
     params[:page] || 1
   end
 
-  def sort_order
-    params[:sort_order] || :desc
+  def notifications
+    @notifications.page(current_page).per(RESULTS_PER_PAGE).order(last_activity_at: :desc)
   end
 end

app/helpers/api/v2/accounts/heatmap_helper.rb

@@ -15,8 +15,8 @@ module Api::V2::Accounts::HeatmapHelper
     dates = data.pluck(:date).uniq.sort
 
     # add the dates as the first row, leave an empty cell for the hour column
-    # e.g. ['Start of the hour', '2023-01-01', '2023-1-02', '2023-01-03']
-    result_arr << (['Start of the hour'] + dates)
+    # e.g. [nil, '2023-01-01', '2023-1-02', '2023-01-03']
+    result_arr << ([nil] + dates)
 
     # group the data by hour, we do not need to sort it, because the data is already sorted
     # given it starts from the beginning of the day
@@ -25,7 +25,7 @@ module Api::V2::Accounts::HeatmapHelper
     # value = [{date: 2023-01-01, value: 1}, {date: 2023-01-02, value: 1}, {date: 2023-01-03, value: 1}, ...]
     data.group_by { |d| d[:hour] }.each do |hour, items|
       # create a new row for each hour
-      row = [format('%02d:00', hour)]
+      row = [hour]
 
       # group the items by date, so we can easily access the value for each date
       # grouped values will be a hasg with the date as the key, and the value as the value
@@ -37,7 +37,7 @@ module Api::V2::Accounts::HeatmapHelper
         row << (grouped_values[date][0][:value] if grouped_values[date].is_a?(Array))
       end
 
-      # row will look like ['22:00', 0, 0, 1, 4, 6, 7, 4]
+      # row will look like [22, 0, 0, 1, 4, 6, 7, 4]
       # add the row to the result array
 
       result_arr << row
@@ -46,12 +46,12 @@ module Api::V2::Accounts::HeatmapHelper
     # return the resultant array
     # the result looks like this
     # [
-    #   ['Start of the hour', '2023-01-01', '2023-1-02', '2023-01-03'],
-    #   ['00:00', 0, 0, 0],
-    #   ['01:00', 0, 0, 0],
-    #   ['02:00', 0, 0, 0],
-    #   ['03:00', 0, 0, 0],
-    #   ['04:00', 0, 0, 0],
+    #   [nil, '2023-01-01', '2023-1-02', '2023-01-03'],
+    #   [0, 0, 0, 0],
+    #   [1, 0, 0, 0],
+    #   [2, 0, 0, 0],
+    #   [3, 0, 0, 0],
+    #   [4, 0, 0, 0],
     # ]
     result_arr
   end

app/helpers/api/v2/accounts/reports_helper.rb

@@ -45,8 +45,12 @@ module Api::V2::Accounts::ReportsHelper
   def generate_readable_report_metrics(report_metric)
     [
       report_metric[:conversations_count],
-      Reports::TimeFormatPresenter.new(report_metric[:avg_first_response_time]).format,
-      Reports::TimeFormatPresenter.new(report_metric[:avg_resolution_time]).format
+      time_to_minutes(report_metric[:avg_first_response_time]),
+      time_to_minutes(report_metric[:avg_resolution_time])
     ]
   end
+
+  def time_to_minutes(time_in_seconds)
+    (time_in_seconds / 60).to_i
+  end
 end

app/helpers/super_admin/account_features_helper.rb

@@ -1,9 +0,0 @@
-module SuperAdmin::AccountFeaturesHelper
-  def self.account_features
-    YAML.safe_load(Rails.root.join('config/features.yml').read).freeze
-  end
-
-  def self.account_premium_features
-    account_features.filter { |feature| feature['premium'] }.pluck('name')
-  end
-end

app/javascript/dashboard/App.vue

@@ -2,14 +2,13 @@
   <div
     v-if="!authUIFlags.isFetching && !accountUIFlags.isFetchingItem"
     id="app"
-    class="flex-grow-0 w-full h-full min-h-0 app-wrapper"
+    class="app-wrapper h-full flex-grow-0 min-h-0 w-full"
     :class="{ 'app-rtl--wrapper': isRTLView }"
     :dir="isRTLView ? 'rtl' : 'ltr'"
   >
     <update-banner :latest-chatwoot-version="latestChatwootVersion" />
     <template v-if="currentAccountId">
-      <pending-email-verification-banner v-if="hideOnOnboardingView" />
-      <payment-pending-banner v-if="hideOnOnboardingView" />
+      <payment-pending-banner />
       <upgrade-banner />
     </template>
     <transition name="fade" mode="out-in">
@@ -33,12 +32,10 @@ import NetworkNotification from './components/NetworkNotification.vue';
 import UpdateBanner from './components/app/UpdateBanner.vue';
 import UpgradeBanner from './components/app/UpgradeBanner.vue';
 import PaymentPendingBanner from './components/app/PaymentPendingBanner.vue';
-import PendingEmailVerificationBanner from './components/app/PendingEmailVerificationBanner.vue';
 import vueActionCable from './helper/actionCable';
 import WootSnackbarBox from './components/SnackbarContainer.vue';
 import rtlMixin from 'shared/mixins/rtlMixin';
 import { setColorTheme } from './helper/themeHelper';
-import { isOnOnboardingView } from 'v3/helpers/RouteHelper';
 import {
   registerSubscription,
   verifyServiceWorkerExistence,
@@ -55,7 +52,6 @@ export default {
     PaymentPendingBanner,
     WootSnackbarBox,
     UpgradeBanner,
-    PendingEmailVerificationBanner,
   },
 
   mixins: [rtlMixin],
@@ -80,9 +76,6 @@ export default {
       const { accounts = [] } = this.currentUser || {};
       return accounts.length > 0;
     },
-    hideOnOnboardingView() {
-      return !isOnOnboardingView(this.$route);
-    },
   },
 
   watch: {

app/javascript/dashboard/api/agents.js

@@ -1,17 +1,9 @@
-/* global axios */
-
 import ApiClient from './ApiClient';
 
 class Agents extends ApiClient {
   constructor() {
     super('agents', { accountScoped: true });
   }
-
-  bulkInvite({ emails }) {
-    return axios.post(`${this.url}/bulk_create`, {
-      emails,
-    });
-  }
 }
 
 export default new Agents();

app/javascript/dashboard/api/auth.js

@@ -98,8 +98,4 @@ export default {
       },
     });
   },
-  resendConfirmation() {
-    const urlData = endPoints('resendConfirmation');
-    return axios.post(urlData.url);
-  },
 };

app/javascript/dashboard/api/endPoints.js

@@ -47,10 +47,6 @@ const endPoints = {
   setActiveAccount: {
     url: '/api/v1/profile/set_active_account',
   },
-
-  resendConfirmation: {
-    url: '/api/v1/profile/resend_confirmation',
-  },
 };
 
 export default page => {

app/javascript/dashboard/api/notifications.js

@@ -6,16 +6,8 @@ class NotificationsAPI extends ApiClient {
     super('notifications', { accountScoped: true });
   }
 
-  get({ page, status, type, sortOrder }) {
-    const includesFilter = [status, type].filter(value => !!value);
-
-    return axios.get(this.url, {
-      params: {
-        page,
-        sort_order: sortOrder,
-        includes: includesFilter,
-      },
-    });
+  get(page) {
+    return axios.get(`${this.url}?page=${page}`);
   }
 
   getNotifications(contactId) {
@@ -33,29 +25,9 @@ class NotificationsAPI extends ApiClient {
     });
   }
 
-  unRead(id) {
-    return axios.post(`${this.url}/${id}/unread`);
-  }
-
   readAll() {
     return axios.post(`${this.url}/read_all`);
   }
-
-  delete(id) {
-    return axios.delete(`${this.url}/${id}`);
-  }
-
-  deleteAll({ type = 'all' }) {
-    return axios.post(`${this.url}/destroy_all`, {
-      type,
-    });
-  }
-
-  snooze({ id, snoozedUntil = null }) {
-    return axios.post(`${this.url}/${id}/snooze`, {
-      snoozed_until: snoozedUntil,
-    });
-  }
 }
 
 export default new NotificationsAPI();

app/javascript/dashboard/api/sla.js

@@ -1,9 +0,0 @@
-import ApiClient from './ApiClient';
-
-class SlaAPI extends ApiClient {
-  constructor() {
-    super('sla_policies', { accountScoped: true });
-  }
-}
-
-export default new SlaAPI();

app/javascript/dashboard/api/specs/agents.spec.js

@@ -10,29 +10,4 @@ describe('#AgentAPI', () => {
     expect(agents).toHaveProperty('update');
     expect(agents).toHaveProperty('delete');
   });
-
-  describe('API calls', () => {
-    const originalAxios = window.axios;
-    const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-    };
-
-    beforeEach(() => {
-      window.axios = axiosMock;
-    });
-
-    afterEach(() => {
-      window.axios = originalAxios;
-    });
-
-    it('#bulkInvite', () => {
-      agents.bulkInvite({ emails: ['hello@hi.com'] });
-      expect(axiosMock.post).toHaveBeenCalledWith(
-        '/api/v1/agents/bulk_create',
-        {
-          emails: ['hello@hi.com'],
-        }
-      );
-    });
-  });
 });

app/javascript/dashboard/api/specs/notifications.spec.js

@@ -27,37 +27,11 @@ describe('#NotificationAPI', () => {
       window.axios = originalAxios;
     });
 
-    describe('#get', () => {
-      it('generates the API call if both params are available', () => {
-        notificationsAPI.get({
-          page: 1,
-          status: 'snoozed',
-          type: 'read',
-          sortOrder: 'desc',
-        });
-        expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/notifications', {
-          params: {
-            page: 1,
-            sort_order: 'desc',
-            includes: ['snoozed', 'read'],
-          },
-        });
-      });
-
-      it('generates the API call if one of the params are available', () => {
-        notificationsAPI.get({
-          page: 1,
-          type: 'read',
-          sortOrder: 'desc',
-        });
-        expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/notifications', {
-          params: {
-            page: 1,
-            sort_order: 'desc',
-            includes: ['read'],
-          },
-        });
-      });
+    it('#get', () => {
+      notificationsAPI.get(1);
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/notifications?page=1'
+      );
     });
 
     it('#getNotifications', () => {
@@ -91,30 +65,5 @@ describe('#NotificationAPI', () => {
         '/api/v1/notifications/read_all'
       );
     });
-
-    it('#snooze', () => {
-      notificationsAPI.snooze({ id: 1, snoozedUntil: 12332211 });
-      expect(axiosMock.post).toHaveBeenCalledWith(
-        '/api/v1/notifications/1/snooze',
-        {
-          snoozed_until: 12332211,
-        }
-      );
-    });
-
-    it('#delete', () => {
-      notificationsAPI.delete(1);
-      expect(axiosMock.delete).toHaveBeenCalledWith('/api/v1/notifications/1');
-    });
-
-    it('#deleteAll', () => {
-      notificationsAPI.deleteAll({ type: 'all' });
-      expect(axiosMock.post).toHaveBeenCalledWith(
-        '/api/v1/notifications/destroy_all',
-        {
-          type: 'all',
-        }
-      );
-    });
   });
 });

app/javascript/dashboard/components/ChatList.vue

@@ -1,6 +1,6 @@
 <template>
   <div
-    class="conversations-list-wrap flex-basis-clamp flex-shrink-0 overflow-hidden flex flex-col border-r rtl:border-r-0 rtl:border-l border-slate-50 dark:border-slate-800/50"
+    class="conversations-list-wrap flex-basis-clamp flex-shrink-0 flex-basis-custom overflow-hidden flex flex-col border-r rtl:border-r-0 rtl:border-l border-slate-50 dark:border-slate-800/50"
     :class="{
       hide: !showConversationList,
       'list--full-width': isOnExpandedLayout,

app/javascript/dashboard/components/app/PendingEmailVerificationBanner.vue

@@ -1,43 +0,0 @@
-<template>
-  <banner
-    v-if="shouldShowBanner"
-    color-scheme="alert"
-    :banner-message="bannerMessage"
-    :action-button-label="actionButtonMessage"
-    action-button-icon="mail"
-    has-action-button
-    @click="resendVerificationEmail"
-  />
-</template>
-
-<script>
-import Banner from 'dashboard/components/ui/Banner.vue';
-import { mapGetters } from 'vuex';
-import accountMixin from 'dashboard/mixins/account';
-import alertMixin from 'shared/mixins/alertMixin';
-
-export default {
-  components: { Banner },
-  mixins: [accountMixin, alertMixin],
-  computed: {
-    ...mapGetters({
-      currentUser: 'getCurrentUser',
-    }),
-    bannerMessage() {
-      return this.$t('APP_GLOBAL.EMAIL_VERIFICATION_PENDING');
-    },
-    actionButtonMessage() {
-      return this.$t('APP_GLOBAL.RESEND_VERIFICATION_MAIL');
-    },
-    shouldShowBanner() {
-      return !this.currentUser.confirmed;
-    },
-  },
-  methods: {
-    resendVerificationEmail() {
-      this.$store.dispatch('resendConfirmation');
-      this.showAlert(this.$t('APP_GLOBAL.EMAIL_VERIFICATION_SENT'));
-    },
-  },
-};
-</script>

app/javascript/dashboard/components/layout/config/sidebarItems/settings.js

@@ -39,7 +39,6 @@ const settings = accountId => ({
     'settings_teams_finish',
     'settings_teams_list',
     'settings_teams_new',
-    'sla_list',
   ],
   menuItems: [
     {
@@ -159,15 +158,6 @@ const settings = accountId => ({
       featureFlag: FEATURE_FLAGS.AUDIT_LOGS,
       beta: true,
     },
-    {
-      icon: 'key',
-      label: 'SLA',
-      hasSubMenu: false,
-      toState: frontendURL(`accounts/${accountId}/settings/sla/list`),
-      toStateName: 'sla_list',
-      featureFlag: FEATURE_FLAGS.SLA,
-      beta: true,
-    },
   ],
 });
 

app/javascript/dashboard/components/ui/Banner.vue

@@ -1,6 +1,6 @@
 <template>
   <div
-    class="flex items-center justify-center h-12 gap-4 px-4 py-3 text-xs text-white banner dark:text-white"
+    class="banner flex items-center h-12 gap-4 text-white dark:text-white text-xs py-3 px-4 justify-center"
     :class="bannerClasses"
   >
     <span class="banner-message">
@@ -18,7 +18,7 @@
       <woot-button
         v-if="hasActionButton"
         size="tiny"
-        :icon="actionButtonIcon"
+        icon="arrow-right"
         :variant="actionButtonVariant"
         color-scheme="primary"
         class-names="banner-action__button"
@@ -67,10 +67,6 @@ export default {
       type: String,
       default: '',
     },
-    actionButtonIcon: {
-      type: String,
-      default: 'arrow-right',
-    },
     colorScheme: {
       type: String,
       default: '',

app/javascript/dashboard/components/widgets/WootWriter/Editor.vue

@@ -753,7 +753,7 @@ export default {
 }
 
 .ProseMirror-prompt {
-  @apply z-[9999] bg-slate-25 dark:bg-slate-700 rounded-md border border-solid border-slate-75 dark:border-slate-800 shadow-lg;
+  @apply z-50 bg-slate-25 dark:bg-slate-700 rounded-md border border-solid border-slate-75 dark:border-slate-800;
 
   h5 {
     @apply dark:text-slate-25 text-slate-800;

app/javascript/dashboard/components/widgets/conversation/ConversationBox.vue

@@ -6,7 +6,6 @@
     <conversation-header
       v-if="currentChat.id"
       :chat="currentChat"
-      :is-inbox-view="isInboxView"
       :is-contact-panel-open="isContactPanelOpen"
       :show-back-button="isOnExpandedLayout"
       @contact-panel-toggle="onToggleContactPanel"
@@ -31,7 +30,6 @@
       <messages-view
         v-if="currentChat.id"
         :inbox-id="inboxId"
-        :is-inbox-view="isInboxView"
         :is-contact-panel-open="isContactPanelOpen"
         @contact-panel-toggle="onToggleContactPanel"
       />
@@ -82,10 +80,6 @@ export default {
       default: '',
       required: false,
     },
-    isInboxView: {
-      type: Boolean,
-      default: false,
-    },
     isContactPanelOpen: {
       type: Boolean,
       default: true,

app/javascript/dashboard/components/widgets/conversation/ConversationHeader.vue

@@ -66,7 +66,7 @@
         </div>
       </div>
       <div
-        class="header-actions-wrap items-center flex flex-row flex-grow justify-end mt-3 lg:mt-0 rtl:relative rtl:left-6"
+        class="header-actions-wrap items-center flex flex-row flex-grow justify-end mt-3 lg:mt-0"
         :class="{ 'justify-end': isContactPanelOpen }"
       >
         <more-actions :conversation-id="currentChat.id" />
@@ -86,8 +86,7 @@ import MoreActions from './MoreActions.vue';
 import Thumbnail from '../Thumbnail.vue';
 import wootConstants from 'dashboard/constants/globals';
 import { conversationListPageURL } from 'dashboard/helper/URLHelper';
-import { snoozedReopenTime } from 'dashboard/helper/snoozeHelpers';
-import { frontendURL } from 'dashboard/helper/URLHelper';
+import { conversationReopenTime } from 'dashboard/helper/snoozeHelpers';
 
 export default {
   components: {
@@ -110,10 +109,6 @@ export default {
       type: Boolean,
       default: false,
     },
-    isInboxView: {
-      type: Boolean,
-      default: false,
-    },
   },
   computed: {
     ...mapGetters({
@@ -128,9 +123,6 @@ export default {
         params: { accountId, inbox_id: inboxId, label, teamId },
         name,
       } = this.$route;
-      if (this.isInboxView) {
-        return frontendURL(`accounts/${accountId}/inbox`);
-      }
       return conversationListPageURL({
         accountId,
         inboxId,
@@ -158,7 +150,7 @@ export default {
       if (snoozedUntil) {
         return `${this.$t(
           'CONVERSATION.HEADER.SNOOZED_UNTIL'
-        )} ${snoozedReopenTime(snoozedUntil)}`;
+        )} ${conversationReopenTime(snoozedUntil)}`;
       }
       return this.$t('CONVERSATION.HEADER.SNOOZED_UNTIL_NEXT_REPLY');
     },

app/javascript/dashboard/components/widgets/conversation/MessagesView.vue

@@ -12,10 +12,7 @@
         variant="smooth"
         size="tiny"
         color-scheme="secondary"
-        class="rounded-bl-calc rtl:rotate-180 rounded-tl-calc fixed z-10 bg-white dark:bg-slate-700 border-slate-50 dark:border-slate-600 border-solid border border-r-0 box-border"
-        :class="
-          isInboxView ? 'top-52 md:top-40' : 'top-[9.5rem] md:top-[6.25rem]'
-        "
+        class="rounded-bl-calc rtl:rotate-180 rounded-tl-calc fixed top-[9.5rem] md:top-[6.25rem] z-10 bg-white dark:bg-slate-700 border-slate-50 dark:border-slate-600 border-solid border border-r-0 box-border"
         :icon="isRightOrLeftIcon"
         @click="onToggleContactPanel"
       />
@@ -145,10 +142,6 @@ export default {
       type: Boolean,
       default: false,
     },
-    isInboxView: {
-      type: Boolean,
-      default: false,
-    },
   },
 
   data() {

app/javascript/dashboard/components/widgets/conversation/specs/MoreActions.spec.js

@@ -78,7 +78,7 @@ describe('MoveActions', () => {
 
       expect(window.bus.$emit).toBeCalledWith(
         'newToastMessage',
-        'This contact is blocked successfully. You will not be notified of any future conversations.',
+        'This conversation is muted for 6 hours',
         undefined
       );
     });
@@ -104,7 +104,7 @@ describe('MoveActions', () => {
 
       expect(window.bus.$emit).toBeCalledWith(
         'newToastMessage',
-        'This contact is unblocked successfully.',
+        'This conversation is unmuted',
         undefined
       );
     });

app/javascript/dashboard/constants/globals.js

@@ -46,18 +46,5 @@ export default {
   },
   EXAMPLE_URL: 'https://example.com',
   EXAMPLE_WEBHOOK_URL: 'https://example/api/webhook',
-  INBOX_SORT_BY: {
-    NEWEST: 'desc',
-    OLDEST: 'asc',
-  },
-  INBOX_DISPLAY_BY: {
-    SNOOZED: 'snoozed',
-    READ: 'read',
-  },
-  INBOX_FILTER_TYPE: {
-    STATUS: 'status',
-    TYPE: 'type',
-    SORT_ORDER: 'sort_order',
-  },
 };
 export const DEFAULT_REDIRECT_URL = '/app/';

app/javascript/dashboard/featureFlags.js

@@ -17,6 +17,4 @@ export const FEATURE_FLAGS = {
   VOICE_RECORDER: 'voice_recorder',
   AUDIT_LOGS: 'audit_logs',
   INSERT_ARTICLE_IN_REPLY: 'insert_article_in_reply',
-  INBOX_VIEW: 'inbox_view',
-  SLA: 'sla',
 };

app/javascript/dashboard/helper/AnalyticsHelper/events.js

@@ -102,18 +102,3 @@ export const OPEN_AI_EVENTS = Object.freeze({
 export const GENERAL_EVENTS = Object.freeze({
   COMMAND_BAR: 'Used commandbar',
 });
-
-export const INBOX_EVENTS = Object.freeze({
-  OPEN_CONVERSATION_VIA_INBOX: 'Opened conversation via inbox',
-  MARK_NOTIFICATION_AS_READ: 'Marked notification as read',
-  MARK_ALL_NOTIFICATIONS_AS_READ: 'Marked all notifications as read',
-  MARK_NOTIFICATION_AS_UNREAD: 'Marked notification as unread',
-  DELETE_NOTIFICATION: 'Deleted notification',
-  DELETE_ALL_NOTIFICATIONS: 'Deleted all notifications',
-});
-
-export const SLA_EVENTS = Object.freeze({
-  CREATE: 'Created an SLA',
-  UPDATE: 'Updated an SLA',
-  DELETED: 'Deleted an SLA',
-});

app/javascript/dashboard/helper/actionCable.js

@@ -24,7 +24,6 @@ class ActionCableConnector extends BaseActionCableConnector {
       'conversation.mentioned': this.onConversationMentioned,
       'notification.created': this.onNotificationCreated,
       'notification.deleted': this.onNotificationDeleted,
-      'notification.updated': this.onNotificationUpdated,
       'first.reply.created': this.onFirstReplyCreated,
       'conversation.read': this.onConversationRead,
       'conversation.updated': this.onConversationUpdated,
@@ -201,10 +200,6 @@ class ActionCableConnector extends BaseActionCableConnector {
     this.app.$store.dispatch('notifications/deleteNotification', data);
   };
 
-  onNotificationUpdated = data => {
-    this.app.$store.dispatch('notifications/updateNotification', data);
-  };
-
   // eslint-disable-next-line class-methods-use-this
   onFirstReplyCreated = () => {
     bus.$emit('fetch_overview_reports');

app/javascript/dashboard/helper/automationHelper.js

@@ -129,13 +129,7 @@ export const agentList = agents => [
   ...(agents || []),
 ];
 
-export const getActionOptions = ({
-  agents,
-  teams,
-  labels,
-  slaPolicies,
-  type,
-}) => {
+export const getActionOptions = ({ agents, teams, labels, type }) => {
   const actionsMap = {
     assign_agent: agentList(agents),
     assign_team: teams,
@@ -143,7 +137,6 @@ export const getActionOptions = ({
     add_label: generateConditionOptions(labels, 'title'),
     remove_label: generateConditionOptions(labels, 'title'),
     change_priority: PRIORITY_CONDITION_VALUES,
-    add_sla: slaPolicies,
   };
   return actionsMap[type];
 };

app/javascript/dashboard/helper/routeHelpers.js

@@ -86,6 +86,3 @@ export const getConversationDashboardRoute = routeName => {
       return null;
   }
 };
-
-export const isAInboxViewRoute = routeName =>
-  ['inbox_view_conversation'].includes(routeName);

app/javascript/dashboard/helper/snoozeHelpers.js

@@ -55,7 +55,7 @@ export const findSnoozeTime = (snoozeType, currentDate = new Date()) => {
 
   return parsedDate ? getUnixTime(parsedDate) : null;
 };
-export const snoozedReopenTime = snoozedUntil => {
+export const conversationReopenTime = snoozedUntil => {
   if (!snoozedUntil) {
     return null;
   }

app/javascript/dashboard/helper/specs/routeHelpers.spec.js

@@ -5,7 +5,6 @@ import {
   isAConversationRoute,
   routeIsAccessibleFor,
   validateLoggedInRoutes,
-  isAInboxViewRoute,
 } from '../routeHelpers';
 
 describe('#getCurrentAccount', () => {
@@ -135,10 +134,3 @@ describe('getConversationDashboardRoute', () => {
     expect(getConversationDashboardRoute('non_existent_route')).toBeNull();
   });
 });
-
-describe('isAInboxViewRoute', () => {
-  it('returns true if inbox view route name is provided', () => {
-    expect(isAInboxViewRoute('inbox_view_conversation')).toBe(true);
-    expect(isAInboxViewRoute('inbox_conversation')).toBe(false);
-  });
-});

app/javascript/dashboard/helper/specs/snoozeHelpers.spec.js

@@ -1,6 +1,6 @@
 import {
   findSnoozeTime,
-  snoozedReopenTime,
+  conversationReopenTime,
   findStartOfNextWeek,
   findStartOfNextMonth,
   findNextDay,
@@ -88,13 +88,13 @@ describe('#Snooze Helpers', () => {
     });
   });
 
-  describe('snoozedReopenTime', () => {
+  describe('conversationReopenTime', () => {
     it('should return nil if snoozedUntil is nil', () => {
-      expect(snoozedReopenTime(null)).toEqual(null);
+      expect(conversationReopenTime(null)).toEqual(null);
     });
 
     it('should return formatted date if snoozedUntil is not nil', () => {
-      expect(snoozedReopenTime('2023-06-07T09:00:00.000Z')).toEqual(
+      expect(conversationReopenTime('2023-06-07T09:00:00.000Z')).toEqual(
         '7 Jun, 9.00am'
       );
     });

app/javascript/dashboard/i18n/locale/am/attributesMgmt.json

@@ -39,17 +39,6 @@
           "PLACEHOLDER": "Enter custom attribute key",
           "ERROR": "Key is required",
           "IN_VALID": "Invalid key"
-        },
-        "REGEX_PATTERN": {
-          "LABEL": "Regex Pattern",
-          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
-        },
-        "REGEX_CUE": {
-          "LABEL": "Regex Cue",
-          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
-        },
-        "ENABLE_REGEX": {
-          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -104,17 +93,6 @@
       "EMPTY_RESULT": {
         "404": "There are no custom attributes created",
         "NOT_FOUND": "There are no custom attributes configured"
-      },
-      "REGEX_PATTERN": {
-        "LABEL": "Regex Pattern",
-        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
-      },
-      "REGEX_CUE": {
-        "LABEL": "Regex Cue",
-        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
-      },
-      "ENABLE_REGEX": {
-        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/am/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "Merge contact",
     "CONTACT_ACTIONS": "Contact actions",
-    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
+    "MUTE_CONTACT": "Mute Conversation",
+    "UNMUTE_CONTACT": "Unmute Conversation",
+    "MUTED_SUCCESS": "This conversation is muted for 6 hours",
+    "UNMUTED_SUCCESS": "This conversation is unmuted",
     "SEND_TRANSCRIPT": "Send Transcript",
     "EDIT_LABEL": "Edit",
     "SIDEBAR_SECTIONS": {
@@ -79,13 +79,7 @@
     "TITLE": "Export Contacts",
     "DESC": "Export contacts to a CSV file.",
     "SUCCESS_MESSAGE": "Export is in progress. You will be notified on email when the export file is ready to download.",
-    "ERROR_MESSAGE": "There was an error, please try again",
-    "CONFIRM": {
-      "TITLE": "Export Contacts",
-      "MESSAGE": "Are you sure you want to export all contacts?",
-      "YES": "Yes, Export",
-      "NO": "No, Cancel"
-    }
+    "ERROR_MESSAGE": "There was an error, please try again"
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -345,8 +339,7 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "Valid value is required",
-      "INVALID_URL": "Invalid URL",
-      "INVALID_INPUT": "Invalid Input"
+      "INVALID_URL": "Invalid URL"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/am/generalSettings.json

@@ -112,8 +112,7 @@
       "REMOVE_LABEL": "Remove label from the conversation",
       "SETTINGS": "Settings",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "APPEARANCE": "Appearance"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
@@ -154,8 +153,7 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "SYSTEM_MODE": "System"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/am/helpCenter.json

@@ -324,8 +324,7 @@
         "LAST_EDITED": "Last edited"
       },
       "COLUMNS": {
-        "BY": "by",
-        "AUTHOR_NOT_AVAILABLE": "Author is not available"
+        "BY": "by"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/am/inbox.json

@@ -1,60 +0,0 @@
-{
-  "INBOX": {
-    "LIST": {
-      "TITLE": "Inbox",
-      "DISPLAY_DROPDOWN": "Display",
-      "LOADING": "Fetching notifications",
-      "EOF": "All notifications loaded 🎉",
-      "404": "There are no active notifications in this group.",
-      "NO_NOTIFICATIONS": "No notifications",
-      "NOTE": "Notifications from all subscribed inboxes",
-      "SNOOZED_UNTIL": "Snoozed until",
-      "SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
-      "SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week"
-    },
-    "ACTION_HEADER": {
-      "SNOOZE": "Snooze notification",
-      "DELETE": "Delete notification"
-    },
-    "TYPES": {
-      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
-      "CONVERSATION_CREATION": "New conversation created",
-      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
-      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
-      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
-    },
-    "MENU_ITEM": {
-      "MARK_AS_READ": "Mark as read",
-      "MARK_AS_UNREAD": "Mark as unread",
-      "SNOOZE": "Snooze",
-      "DELETE": "Delete",
-      "MARK_ALL_READ": "Mark all as read",
-      "DELETE_ALL": "Delete all",
-      "DELETE_ALL_READ": "Delete all read"
-    },
-    "DISPLAY_MENU": {
-      "SORT": "Sort",
-      "DISPLAY": "Display :",
-      "SORT_OPTIONS": {
-        "NEWEST": "Newest",
-        "OLDEST": "Oldest",
-        "PRIORITY": "Priority"
-      },
-      "DISPLAY_OPTIONS": {
-        "SNOOZED": "Snoozed",
-        "READ": "Read",
-        "LABELS": "Labels",
-        "CONVERSATION_ID": "Conversation ID"
-      }
-    },
-    "ALERTS": {
-      "MARK_AS_READ": "Notification marked as read",
-      "MARK_AS_UNREAD": "Notification marked as unread",
-      "SNOOZE": "Notification snoozed",
-      "DELETE": "Notification deleted",
-      "MARK_ALL_READ": "All notifications marked as read",
-      "DELETE_ALL": "All notifications deleted",
-      "DELETE_ALL_READ": "All read notifications deleted"
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/am/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "Update business hours settings",
       "TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
       "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
-      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
+      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Enable availability for this day",
         "UNAVAILABLE": "Unavailable",

app/javascript/dashboard/i18n/locale/am/settings.json

@@ -160,9 +160,6 @@
     "TRIAL_MESSAGE": "days trial remaining.",
     "TRAIL_BUTTON": "Buy Now",
     "DELETED_USER": "Deleted User",
-    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
-    "RESEND_VERIFICATION_MAIL": "Resend verification email",
-    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Account Suspended",
       "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
@@ -200,7 +197,6 @@
     "CURRENTLY_VIEWING_ACCOUNT": "Currently viewing:",
     "SWITCH": "Switch",
     "CONVERSATIONS": "Conversations",
-    "INBOX": "Inbox",
     "ALL_CONVERSATIONS": "All Conversations",
     "MENTIONED_CONVERSATIONS": "Mentions",
     "PARTICIPATING_CONVERSATIONS": "Participating",
@@ -242,7 +238,6 @@
     "REPORTS_INBOX": "Inbox",
     "REPORTS_TEAM": "Team",
     "SET_AVAILABILITY_TITLE": "Set yourself as",
-    "SLA": "SLA",
     "BETA": "Beta",
     "REPORTS_OVERVIEW": "Overview",
     "FACEBOOK_REAUTHORIZE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services",

app/javascript/dashboard/i18n/locale/am/sla.json

@@ -1,70 +0,0 @@
-{
-  "SLA": {
-    "HEADER": "SLA",
-    "HEADER_BTN_TXT": "Add SLA",
-    "LOADING": "Fetching SLAs",
-    "SEARCH_404": "There are no items matching this query",
-    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
-    "LIST": {
-      "404": "There are no SLAs available in this account.",
-      "TITLE": "Manage SLA",
-      "DESC": "SLAs: Friendly promises for great service!",
-      "TABLE_HEADER": [
-        "Name",
-        "Description",
-        "FRT",
-        "NRT",
-        "RT",
-        "Business Hours"
-      ]
-    },
-    "FORM": {
-      "NAME": {
-        "LABEL": "SLA Name",
-        "PLACEHOLDER": "SLA Name",
-        "REQUIRED_ERROR": "SLA name is required",
-        "MINIMUM_LENGTH_ERROR": "Minimum length 2 is required",
-        "VALID_ERROR": "Only Alphabets, Numbers, Hyphen and Underscore are allowed"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Description",
-        "PLACEHOLDER": "SLA for premium customers"
-      },
-      "FIRST_RESPONSE_TIME": {
-        "LABEL": "First Response Time(Seconds)",
-        "PLACEHOLDER": "300 for 5 minutes"
-      },
-      "NEXT_RESPONSE_TIME": {
-        "LABEL": "Next Response Time(Seconds)",
-        "PLACEHOLDER": "600 for 10 minutes"
-      },
-      "RESOLUTION_TIME": {
-        "LABEL": "Resolution Time(Seconds)",
-        "PLACEHOLDER": "86400 for 1 day"
-      },
-      "BUSINESS_HOURS": {
-        "LABEL": "Business Hours",
-        "PLACEHOLDER": "Only during business hours"
-      },
-      "EDIT": "Edit",
-      "CREATE": "Create",
-      "DELETE": "Delete",
-      "CANCEL": "Cancel"
-    },
-    "ADD": {
-      "TITLE": "Add SLA",
-      "DESC": "SLAs: Friendly promises for great service!",
-      "API": {
-        "SUCCESS_MESSAGE": "SLA added successfully",
-        "ERROR_MESSAGE": "There was an error, please try again"
-      }
-    },
-    "EDIT": {
-      "TITLE": "Edit SLA",
-      "API": {
-        "SUCCESS_MESSAGE": "SLA updated successfully",
-        "ERROR_MESSAGE": "There was an error, please try again"
-      }
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/ar/attributesMgmt.json

@@ -39,17 +39,6 @@
           "PLACEHOLDER": "أدخل مفتاح السمة المخصصة",
           "ERROR": "المفتاح مطلوب",
           "IN_VALID": "مفتاح غير صالح"
-        },
-        "REGEX_PATTERN": {
-          "LABEL": "Regex Pattern",
-          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
-        },
-        "REGEX_CUE": {
-          "LABEL": "Regex Cue",
-          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
-        },
-        "ENABLE_REGEX": {
-          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -104,17 +93,6 @@
       "EMPTY_RESULT": {
         "404": "لا توجد سمات مخصصة تم إنشاؤها",
         "NOT_FOUND": "لا توجد سمات مخصصة تم تكوينها"
-      },
-      "REGEX_PATTERN": {
-        "LABEL": "Regex Pattern",
-        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
-      },
-      "REGEX_CUE": {
-        "LABEL": "Regex Cue",
-        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
-      },
-      "ENABLE_REGEX": {
-        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/ar/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "دمج جهة الاتصال",
     "CONTACT_ACTIONS": "إجراءات جهات الاتصال",
-    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
+    "MUTE_CONTACT": "كتم المحادثة",
+    "UNMUTE_CONTACT": "إلغاء كتم المحادثة",
+    "MUTED_SUCCESS": "تم كتم هذه المحادثة لمدة 6 ساعات",
+    "UNMUTED_SUCCESS": "تم إلغاء كتم هذه المحادثة",
     "SEND_TRANSCRIPT": "إرسال النص",
     "EDIT_LABEL": "تعديل",
     "SIDEBAR_SECTIONS": {
@@ -79,13 +79,7 @@
     "TITLE": "Export Contacts",
     "DESC": "Export contacts to a CSV file.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى",
-    "CONFIRM": {
-      "TITLE": "Export Contacts",
-      "MESSAGE": "Are you sure you want to export all contacts?",
-      "YES": "Yes, Export",
-      "NO": "No, Cancel"
-    }
+    "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى"
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -345,8 +339,7 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "القيمة الصالحة مطلوبة",
-      "INVALID_URL": "عنوان URL غير صالح",
-      "INVALID_INPUT": "Invalid Input"
+      "INVALID_URL": "عنوان URL غير صالح"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/ar/generalSettings.json

@@ -112,8 +112,7 @@
       "REMOVE_LABEL": "إزالة التسمية من المحادثة",
       "SETTINGS": "الإعدادات",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "APPEARANCE": "Appearance"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "الذهاب إلى لوحة المحادثة",
@@ -154,8 +153,7 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "SYSTEM_MODE": "System"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/ar/helpCenter.json

@@ -324,8 +324,7 @@
         "LAST_EDITED": "آخر تعديل"
       },
       "COLUMNS": {
-        "BY": "بواسطة",
-        "AUTHOR_NOT_AVAILABLE": "Author is not available"
+        "BY": "بواسطة"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/ar/inbox.json

@@ -1,60 +0,0 @@
-{
-  "INBOX": {
-    "LIST": {
-      "TITLE": "صندوق الوارد",
-      "DISPLAY_DROPDOWN": "Display",
-      "LOADING": "Fetching notifications",
-      "EOF": "تم تحميل كافة الإشعارات 🎉",
-      "404": "There are no active notifications in this group.",
-      "NO_NOTIFICATIONS": "No notifications",
-      "NOTE": "Notifications from all subscribed inboxes",
-      "SNOOZED_UNTIL": "Snoozed until",
-      "SNOOZED_UNTIL_TOMORROW": "غفوة حتى الغد",
-      "SNOOZED_UNTIL_NEXT_WEEK": "غفوة حتى الأسبوع القادم"
-    },
-    "ACTION_HEADER": {
-      "SNOOZE": "Snooze notification",
-      "DELETE": "Delete notification"
-    },
-    "TYPES": {
-      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
-      "CONVERSATION_CREATION": "New conversation created",
-      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
-      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
-      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
-    },
-    "MENU_ITEM": {
-      "MARK_AS_READ": "Mark as read",
-      "MARK_AS_UNREAD": "وضع علامة كغير مقروء",
-      "SNOOZE": "غفوة",
-      "DELETE": "حذف",
-      "MARK_ALL_READ": "تحديد الكل كمقروء",
-      "DELETE_ALL": "Delete all",
-      "DELETE_ALL_READ": "Delete all read"
-    },
-    "DISPLAY_MENU": {
-      "SORT": "Sort",
-      "DISPLAY": "Display :",
-      "SORT_OPTIONS": {
-        "NEWEST": "Newest",
-        "OLDEST": "Oldest",
-        "PRIORITY": "الأولوية"
-      },
-      "DISPLAY_OPTIONS": {
-        "SNOOZED": "غفوة",
-        "READ": "قرائة",
-        "LABELS": "الوسوم",
-        "CONVERSATION_ID": "Conversation ID"
-      }
-    },
-    "ALERTS": {
-      "MARK_AS_READ": "Notification marked as read",
-      "MARK_AS_UNREAD": "Notification marked as unread",
-      "SNOOZE": "Notification snoozed",
-      "DELETE": "Notification deleted",
-      "MARK_ALL_READ": "All notifications marked as read",
-      "DELETE_ALL": "All notifications deleted",
-      "DELETE_ALL_READ": "All read notifications deleted"
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "تحديث إعدادات ساعات العمل",
       "TOGGLE_AVAILABILITY": "تمكين توافر العمل لهذا البريد الوارد",
       "UNAVAILABLE_MESSAGE_LABEL": "رسالة غير متاح للزائرين",
-      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
+      "TOGGLE_HELP": "تمكين توفر العمل سيظهر الساعات المتاحة على أداة الدردشة المباشرة حتى لو كان جميع الوكلاء غير متصلين بالإنترنت. خارج الساعات المتاحة يمكن تحذير الزوار برسالة ونموذج ما قبل الدردشة.",
       "DAY": {
         "ENABLE": "تمكين التوفر لهذا اليوم",
         "UNAVAILABLE": "غير متوفر",

app/javascript/dashboard/i18n/locale/ar/settings.json

@@ -160,9 +160,6 @@
     "TRIAL_MESSAGE": "أيام متبقية من الفترة التجريبية.",
     "TRAIL_BUTTON": "اشترك الآن",
     "DELETED_USER": "حذف المستخدم",
-    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
-    "RESEND_VERIFICATION_MAIL": "Resend verification email",
-    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "تم تعليق الحساب",
       "MESSAGE": "تم تعليق حسابك. يرجى الاتصال بفريق الدعم للمزيد من المعلومات."
@@ -200,7 +197,6 @@
     "CURRENTLY_VIEWING_ACCOUNT": "مشاهدة حاليا:",
     "SWITCH": "تبديل",
     "CONVERSATIONS": "المحادثات",
-    "INBOX": "صندوق الوارد",
     "ALL_CONVERSATIONS": "كل المحادثات",
     "MENTIONED_CONVERSATIONS": "الإشارات",
     "PARTICIPATING_CONVERSATIONS": "شارك",
@@ -242,7 +238,6 @@
     "REPORTS_INBOX": "صندوق الوارد",
     "REPORTS_TEAM": "الفريق",
     "SET_AVAILABILITY_TITLE": "تعيين نفسك كـ",
-    "SLA": "SLA",
     "BETA": "تجريبي",
     "REPORTS_OVERVIEW": "نظرة عامة",
     "FACEBOOK_REAUTHORIZE": "انتهت صلاحية اتصال الفيسبوك الخاص بك، يرجى إعادة الاتصال بصفحة الفيسبوك الخاصة بك لمواصلة الخدمات",

app/javascript/dashboard/i18n/locale/ar/sla.json

@@ -1,70 +0,0 @@
-{
-  "SLA": {
-    "HEADER": "SLA",
-    "HEADER_BTN_TXT": "Add SLA",
-    "LOADING": "Fetching SLAs",
-    "SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام",
-    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
-    "LIST": {
-      "404": "There are no SLAs available in this account.",
-      "TITLE": "Manage SLA",
-      "DESC": "SLAs: Friendly promises for great service!",
-      "TABLE_HEADER": [
-        "الاسم",
-        "الوصف",
-        "FRT",
-        "NRT",
-        "RT",
-        "ساعات العمل"
-      ]
-    },
-    "FORM": {
-      "NAME": {
-        "LABEL": "SLA Name",
-        "PLACEHOLDER": "SLA Name",
-        "REQUIRED_ERROR": "SLA name is required",
-        "MINIMUM_LENGTH_ERROR": "الحد الأدنى للطول 2 مطلوب",
-        "VALID_ERROR": "مسموح فقط بالابجدية,الارقام, -, _"
-      },
-      "DESCRIPTION": {
-        "LABEL": "الوصف",
-        "PLACEHOLDER": "SLA for premium customers"
-      },
-      "FIRST_RESPONSE_TIME": {
-        "LABEL": "First Response Time(Seconds)",
-        "PLACEHOLDER": "300 for 5 minutes"
-      },
-      "NEXT_RESPONSE_TIME": {
-        "LABEL": "Next Response Time(Seconds)",
-        "PLACEHOLDER": "600 for 10 minutes"
-      },
-      "RESOLUTION_TIME": {
-        "LABEL": "Resolution Time(Seconds)",
-        "PLACEHOLDER": "86400 for 1 day"
-      },
-      "BUSINESS_HOURS": {
-        "LABEL": "ساعات العمل",
-        "PLACEHOLDER": "Only during business hours"
-      },
-      "EDIT": "تعديل",
-      "CREATE": "إنشاء",
-      "DELETE": "حذف",
-      "CANCEL": "إلغاء"
-    },
-    "ADD": {
-      "TITLE": "Add SLA",
-      "DESC": "SLAs: Friendly promises for great service!",
-      "API": {
-        "SUCCESS_MESSAGE": "SLA added successfully",
-        "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى"
-      }
-    },
-    "EDIT": {
-      "TITLE": "Edit SLA",
-      "API": {
-        "SUCCESS_MESSAGE": "SLA updated successfully",
-        "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى"
-      }
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/ar/whatsappTemplates.json

@@ -2,7 +2,7 @@
     "WHATSAPP_TEMPLATES": {
         "MODAL": {
             "TITLE": "قوالب Whatsapp",
-            "SUBTITLE": "حدد القالب الذي تريد إرساله",
+            "SUBTITLE": "حدد قالب ما تريد إرساله",
             "TEMPLATE_SELECTED_SUBTITLE": "معالجة %{templateName}"
         },
         "PICKER": {

app/javascript/dashboard/i18n/locale/bg/attributesMgmt.json

@@ -39,17 +39,6 @@
           "PLACEHOLDER": "Enter custom attribute key",
           "ERROR": "Key is required",
           "IN_VALID": "Невалиден ключ"
-        },
-        "REGEX_PATTERN": {
-          "LABEL": "Regex Pattern",
-          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
-        },
-        "REGEX_CUE": {
-          "LABEL": "Regex Cue",
-          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
-        },
-        "ENABLE_REGEX": {
-          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -104,17 +93,6 @@
       "EMPTY_RESULT": {
         "404": "Няма създадени персонализирани атрибути",
         "NOT_FOUND": "Няма настроени персонализирани атрибути"
-      },
-      "REGEX_PATTERN": {
-        "LABEL": "Regex Pattern",
-        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
-      },
-      "REGEX_CUE": {
-        "LABEL": "Regex Cue",
-        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
-      },
-      "ENABLE_REGEX": {
-        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/bg/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "Обединяване на контакти",
     "CONTACT_ACTIONS": "Действия за контакта",
-    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
+    "MUTE_CONTACT": "Заглушаване на разговора",
+    "UNMUTE_CONTACT": "Пускане звука на разговора",
+    "MUTED_SUCCESS": "Този разговор е заглушен за 6 часа",
+    "UNMUTED_SUCCESS": "Този разговор е с пуснат звук",
     "SEND_TRANSCRIPT": "Изпрати копие",
     "EDIT_LABEL": "Редактирай",
     "SIDEBAR_SECTIONS": {
@@ -79,13 +79,7 @@
     "TITLE": "Export Contacts",
     "DESC": "Export contacts to a CSV file.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "Възникна грешка, моля опитайте отново",
-    "CONFIRM": {
-      "TITLE": "Export Contacts",
-      "MESSAGE": "Are you sure you want to export all contacts?",
-      "YES": "Yes, Export",
-      "NO": "No, Cancel"
-    }
+    "ERROR_MESSAGE": "Възникна грешка, моля опитайте отново"
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -345,8 +339,7 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "Необходима е валидна стойност",
-      "INVALID_URL": "Невалиден URL",
-      "INVALID_INPUT": "Invalid Input"
+      "INVALID_URL": "Невалиден URL"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/bg/generalSettings.json

@@ -112,8 +112,7 @@
       "REMOVE_LABEL": "Remove label from the conversation",
       "SETTINGS": "Settings",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "APPEARANCE": "Appearance"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
@@ -154,8 +153,7 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "SYSTEM_MODE": "System"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/bg/helpCenter.json

@@ -324,8 +324,7 @@
         "LAST_EDITED": "Last edited"
       },
       "COLUMNS": {
-        "BY": "by",
-        "AUTHOR_NOT_AVAILABLE": "Author is not available"
+        "BY": "by"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/bg/inbox.json

@@ -1,60 +0,0 @@
-{
-  "INBOX": {
-    "LIST": {
-      "TITLE": "Входяща кутия",
-      "DISPLAY_DROPDOWN": "Display",
-      "LOADING": "Fetching notifications",
-      "EOF": "All notifications loaded 🎉",
-      "404": "There are no active notifications in this group.",
-      "NO_NOTIFICATIONS": "No notifications",
-      "NOTE": "Notifications from all subscribed inboxes",
-      "SNOOZED_UNTIL": "Snoozed until",
-      "SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
-      "SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week"
-    },
-    "ACTION_HEADER": {
-      "SNOOZE": "Snooze notification",
-      "DELETE": "Delete notification"
-    },
-    "TYPES": {
-      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
-      "CONVERSATION_CREATION": "New conversation created",
-      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
-      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
-      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
-    },
-    "MENU_ITEM": {
-      "MARK_AS_READ": "Mark as read",
-      "MARK_AS_UNREAD": "Mark as unread",
-      "SNOOZE": "Snooze",
-      "DELETE": "Изтрий",
-      "MARK_ALL_READ": "Mark all as read",
-      "DELETE_ALL": "Delete all",
-      "DELETE_ALL_READ": "Delete all read"
-    },
-    "DISPLAY_MENU": {
-      "SORT": "Sort",
-      "DISPLAY": "Display :",
-      "SORT_OPTIONS": {
-        "NEWEST": "Newest",
-        "OLDEST": "Oldest",
-        "PRIORITY": "Priority"
-      },
-      "DISPLAY_OPTIONS": {
-        "SNOOZED": "Отложен",
-        "READ": "Read",
-        "LABELS": "Етикети",
-        "CONVERSATION_ID": "Conversation ID"
-      }
-    },
-    "ALERTS": {
-      "MARK_AS_READ": "Notification marked as read",
-      "MARK_AS_UNREAD": "Notification marked as unread",
-      "SNOOZE": "Notification snoozed",
-      "DELETE": "Notification deleted",
-      "MARK_ALL_READ": "All notifications marked as read",
-      "DELETE_ALL": "All notifications deleted",
-      "DELETE_ALL_READ": "All read notifications deleted"
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "Update business hours settings",
       "TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
       "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
-      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
+      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Enable availability for this day",
         "UNAVAILABLE": "Unavailable",

app/javascript/dashboard/i18n/locale/bg/settings.json

@@ -160,9 +160,6 @@
     "TRIAL_MESSAGE": "days trial remaining.",
     "TRAIL_BUTTON": "Buy Now",
     "DELETED_USER": "Deleted User",
-    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
-    "RESEND_VERIFICATION_MAIL": "Resend verification email",
-    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Account Suspended",
       "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
@@ -200,7 +197,6 @@
     "CURRENTLY_VIEWING_ACCOUNT": "Currently viewing:",
     "SWITCH": "Switch",
     "CONVERSATIONS": "Разговори",
-    "INBOX": "Входяща кутия",
     "ALL_CONVERSATIONS": "All Conversations",
     "MENTIONED_CONVERSATIONS": "Споменавания",
     "PARTICIPATING_CONVERSATIONS": "Participating",
@@ -242,7 +238,6 @@
     "REPORTS_INBOX": "Входяща кутия",
     "REPORTS_TEAM": "Team",
     "SET_AVAILABILITY_TITLE": "Set yourself as",
-    "SLA": "SLA",
     "BETA": "Beta",
     "REPORTS_OVERVIEW": "Overview",
     "FACEBOOK_REAUTHORIZE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services",

app/javascript/dashboard/i18n/locale/bg/sla.json

@@ -1,70 +0,0 @@
-{
-  "SLA": {
-    "HEADER": "SLA",
-    "HEADER_BTN_TXT": "Add SLA",
-    "LOADING": "Fetching SLAs",
-    "SEARCH_404": "Няма резултати отговарящи на тази заявка",
-    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
-    "LIST": {
-      "404": "There are no SLAs available in this account.",
-      "TITLE": "Manage SLA",
-      "DESC": "SLAs: Friendly promises for great service!",
-      "TABLE_HEADER": [
-        "Име",
-        "Описание",
-        "FRT",
-        "NRT",
-        "RT",
-        "Business Hours"
-      ]
-    },
-    "FORM": {
-      "NAME": {
-        "LABEL": "SLA Name",
-        "PLACEHOLDER": "SLA Name",
-        "REQUIRED_ERROR": "SLA name is required",
-        "MINIMUM_LENGTH_ERROR": "Minimum length 2 is required",
-        "VALID_ERROR": "Only Alphabets, Numbers, Hyphen and Underscore are allowed"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Описание",
-        "PLACEHOLDER": "SLA for premium customers"
-      },
-      "FIRST_RESPONSE_TIME": {
-        "LABEL": "First Response Time(Seconds)",
-        "PLACEHOLDER": "300 for 5 minutes"
-      },
-      "NEXT_RESPONSE_TIME": {
-        "LABEL": "Next Response Time(Seconds)",
-        "PLACEHOLDER": "600 for 10 minutes"
-      },
-      "RESOLUTION_TIME": {
-        "LABEL": "Resolution Time(Seconds)",
-        "PLACEHOLDER": "86400 for 1 day"
-      },
-      "BUSINESS_HOURS": {
-        "LABEL": "Business Hours",
-        "PLACEHOLDER": "Only during business hours"
-      },
-      "EDIT": "Редактирай",
-      "CREATE": "Създаване",
-      "DELETE": "Изтрий",
-      "CANCEL": "Отмени"
-    },
-    "ADD": {
-      "TITLE": "Add SLA",
-      "DESC": "SLAs: Friendly promises for great service!",
-      "API": {
-        "SUCCESS_MESSAGE": "SLA added successfully",
-        "ERROR_MESSAGE": "Възникна грешка, моля опитайте отново"
-      }
-    },
-    "EDIT": {
-      "TITLE": "Edit SLA",
-      "API": {
-        "SUCCESS_MESSAGE": "SLA updated successfully",
-        "ERROR_MESSAGE": "Възникна грешка, моля опитайте отново"
-      }
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/ca/attributesMgmt.json

@@ -39,17 +39,6 @@
           "PLACEHOLDER": "Enter custom attribute key",
           "ERROR": "Key is required",
           "IN_VALID": "Invalid key"
-        },
-        "REGEX_PATTERN": {
-          "LABEL": "Regex Pattern",
-          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
-        },
-        "REGEX_CUE": {
-          "LABEL": "Regex Cue",
-          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
-        },
-        "ENABLE_REGEX": {
-          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -104,17 +93,6 @@
       "EMPTY_RESULT": {
         "404": "There are no custom attributes created",
         "NOT_FOUND": "There are no custom attributes configured"
-      },
-      "REGEX_PATTERN": {
-        "LABEL": "Regex Pattern",
-        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
-      },
-      "REGEX_CUE": {
-        "LABEL": "Regex Cue",
-        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
-      },
-      "ENABLE_REGEX": {
-        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/ca/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "Reagrupa contacte",
     "CONTACT_ACTIONS": "Accions de contacte",
-    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
+    "MUTE_CONTACT": "Silencia la conversa",
+    "UNMUTE_CONTACT": "Desactiva el silenci de la conversa",
+    "MUTED_SUCCESS": "Aquesta conversa s'ha silenciat durant 6 hores",
+    "UNMUTED_SUCCESS": "La conversa te desactivat el silenci",
     "SEND_TRANSCRIPT": "Envia la transcripció",
     "EDIT_LABEL": "Edita",
     "SIDEBAR_SECTIONS": {
@@ -79,13 +79,7 @@
     "TITLE": "Export Contacts",
     "DESC": "Export contacts to a CSV file.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar",
-    "CONFIRM": {
-      "TITLE": "Export Contacts",
-      "MESSAGE": "Are you sure you want to export all contacts?",
-      "YES": "Yes, Export",
-      "NO": "No, Cancel"
-    }
+    "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar"
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -345,8 +339,7 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "Valid value is required",
-      "INVALID_URL": "Invalid URL",
-      "INVALID_INPUT": "Invalid Input"
+      "INVALID_URL": "Invalid URL"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/ca/generalSettings.json

@@ -112,8 +112,7 @@
       "REMOVE_LABEL": "Remove label from the conversation",
       "SETTINGS": "Configuracions",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "APPEARANCE": "Appearance"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
@@ -154,8 +153,7 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "SYSTEM_MODE": "System"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/ca/helpCenter.json

@@ -324,8 +324,7 @@
         "LAST_EDITED": "Last edited"
       },
       "COLUMNS": {
-        "BY": "by",
-        "AUTHOR_NOT_AVAILABLE": "Author is not available"
+        "BY": "by"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/ca/inbox.json

@@ -1,60 +0,0 @@
-{
-  "INBOX": {
-    "LIST": {
-      "TITLE": "Inbox",
-      "DISPLAY_DROPDOWN": "Display",
-      "LOADING": "Fetching notifications",
-      "EOF": "S'han carregat totes les notificacions 🎉",
-      "404": "There are no active notifications in this group.",
-      "NO_NOTIFICATIONS": "No notifications",
-      "NOTE": "Notifications from all subscribed inboxes",
-      "SNOOZED_UNTIL": "Snoozed until",
-      "SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
-      "SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week"
-    },
-    "ACTION_HEADER": {
-      "SNOOZE": "Snooze notification",
-      "DELETE": "Delete notification"
-    },
-    "TYPES": {
-      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
-      "CONVERSATION_CREATION": "New conversation created",
-      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
-      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
-      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
-    },
-    "MENU_ITEM": {
-      "MARK_AS_READ": "Mark as read",
-      "MARK_AS_UNREAD": "Mark as unread",
-      "SNOOZE": "Snooze",
-      "DELETE": "Esborrar",
-      "MARK_ALL_READ": "Marcar tots com a llegits",
-      "DELETE_ALL": "Delete all",
-      "DELETE_ALL_READ": "Delete all read"
-    },
-    "DISPLAY_MENU": {
-      "SORT": "Sort",
-      "DISPLAY": "Display :",
-      "SORT_OPTIONS": {
-        "NEWEST": "Newest",
-        "OLDEST": "Oldest",
-        "PRIORITY": "Priority"
-      },
-      "DISPLAY_OPTIONS": {
-        "SNOOZED": "Posposat",
-        "READ": "Llegir",
-        "LABELS": "Etiquetes",
-        "CONVERSATION_ID": "Conversation ID"
-      }
-    },
-    "ALERTS": {
-      "MARK_AS_READ": "Notification marked as read",
-      "MARK_AS_UNREAD": "Notification marked as unread",
-      "SNOOZE": "Notification snoozed",
-      "DELETE": "Notification deleted",
-      "MARK_ALL_READ": "All notifications marked as read",
-      "DELETE_ALL": "All notifications deleted",
-      "DELETE_ALL_READ": "All read notifications deleted"
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "Update business hours settings",
       "TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
       "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
-      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
+      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Enable availability for this day",
         "UNAVAILABLE": "Unavailable",

app/javascript/dashboard/i18n/locale/ca/settings.json

@@ -160,9 +160,6 @@
     "TRIAL_MESSAGE": "dies de prova restants.",
     "TRAIL_BUTTON": "Compra ara",
     "DELETED_USER": "Deleted User",
-    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
-    "RESEND_VERIFICATION_MAIL": "Resend verification email",
-    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Account Suspended",
       "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
@@ -200,7 +197,6 @@
     "CURRENTLY_VIEWING_ACCOUNT": "Currently viewing:",
     "SWITCH": "Switch",
     "CONVERSATIONS": "Converses",
-    "INBOX": "Inbox",
     "ALL_CONVERSATIONS": "All Conversations",
     "MENTIONED_CONVERSATIONS": "Mencions",
     "PARTICIPATING_CONVERSATIONS": "Participating",
@@ -242,7 +238,6 @@
     "REPORTS_INBOX": "Inbox",
     "REPORTS_TEAM": "Team",
     "SET_AVAILABILITY_TITLE": "Set yourself as",
-    "SLA": "SLA",
     "BETA": "Beta",
     "REPORTS_OVERVIEW": "Overview",
     "FACEBOOK_REAUTHORIZE": "La teva connexió a Facebook ha caducat, torna a connectar la vostra pàgina de Facebook per continuar els serveis",

app/javascript/dashboard/i18n/locale/ca/sla.json

@@ -1,70 +0,0 @@
-{
-  "SLA": {
-    "HEADER": "SLA",
-    "HEADER_BTN_TXT": "Add SLA",
-    "LOADING": "Fetching SLAs",
-    "SEARCH_404": "No hi ha articles que coincideixin amb aquesta consulta",
-    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
-    "LIST": {
-      "404": "There are no SLAs available in this account.",
-      "TITLE": "Manage SLA",
-      "DESC": "SLAs: Friendly promises for great service!",
-      "TABLE_HEADER": [
-        "Nom",
-        "Descripció",
-        "FRT",
-        "NRT",
-        "RT",
-        "Business Hours"
-      ]
-    },
-    "FORM": {
-      "NAME": {
-        "LABEL": "SLA Name",
-        "PLACEHOLDER": "SLA Name",
-        "REQUIRED_ERROR": "SLA name is required",
-        "MINIMUM_LENGTH_ERROR": "Minimum length 2 is required",
-        "VALID_ERROR": "Only Alphabets, Numbers, Hyphen and Underscore are allowed"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Descripció",
-        "PLACEHOLDER": "SLA for premium customers"
-      },
-      "FIRST_RESPONSE_TIME": {
-        "LABEL": "First Response Time(Seconds)",
-        "PLACEHOLDER": "300 for 5 minutes"
-      },
-      "NEXT_RESPONSE_TIME": {
-        "LABEL": "Next Response Time(Seconds)",
-        "PLACEHOLDER": "600 for 10 minutes"
-      },
-      "RESOLUTION_TIME": {
-        "LABEL": "Resolution Time(Seconds)",
-        "PLACEHOLDER": "86400 for 1 day"
-      },
-      "BUSINESS_HOURS": {
-        "LABEL": "Business Hours",
-        "PLACEHOLDER": "Only during business hours"
-      },
-      "EDIT": "Edita",
-      "CREATE": "Crear",
-      "DELETE": "Esborrar",
-      "CANCEL": "Cancel·la"
-    },
-    "ADD": {
-      "TITLE": "Add SLA",
-      "DESC": "SLAs: Friendly promises for great service!",
-      "API": {
-        "SUCCESS_MESSAGE": "SLA added successfully",
-        "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar"
-      }
-    },
-    "EDIT": {
-      "TITLE": "Edit SLA",
-      "API": {
-        "SUCCESS_MESSAGE": "SLA updated successfully",
-        "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar"
-      }
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/cs/attributesMgmt.json

@@ -39,17 +39,6 @@
           "PLACEHOLDER": "Enter custom attribute key",
           "ERROR": "Key is required",
           "IN_VALID": "Invalid key"
-        },
-        "REGEX_PATTERN": {
-          "LABEL": "Regex Pattern",
-          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
-        },
-        "REGEX_CUE": {
-          "LABEL": "Regex Cue",
-          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
-        },
-        "ENABLE_REGEX": {
-          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -104,17 +93,6 @@
       "EMPTY_RESULT": {
         "404": "There are no custom attributes created",
         "NOT_FOUND": "There are no custom attributes configured"
-      },
-      "REGEX_PATTERN": {
-        "LABEL": "Regex Pattern",
-        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
-      },
-      "REGEX_CUE": {
-        "LABEL": "Regex Cue",
-        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
-      },
-      "ENABLE_REGEX": {
-        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/cs/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "Merge contact",
     "CONTACT_ACTIONS": "Contact actions",
-    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
+    "MUTE_CONTACT": "Ztlumit konverzaci",
+    "UNMUTE_CONTACT": "Zrušit ztlumení konverzace",
+    "MUTED_SUCCESS": "Tato konverzace je ztlumena na 6 hodin",
+    "UNMUTED_SUCCESS": "Tato konverzace je odtlumena",
     "SEND_TRANSCRIPT": "Poslat přepis",
     "EDIT_LABEL": "Upravit",
     "SIDEBAR_SECTIONS": {
@@ -79,13 +79,7 @@
     "TITLE": "Export Contacts",
     "DESC": "Export contacts to a CSV file.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "Došlo k chybě, zkuste to prosím znovu",
-    "CONFIRM": {
-      "TITLE": "Export Contacts",
-      "MESSAGE": "Are you sure you want to export all contacts?",
-      "YES": "Yes, Export",
-      "NO": "No, Cancel"
-    }
+    "ERROR_MESSAGE": "Došlo k chybě, zkuste to prosím znovu"
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -345,8 +339,7 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "Valid value is required",
-      "INVALID_URL": "Invalid URL",
-      "INVALID_INPUT": "Invalid Input"
+      "INVALID_URL": "Invalid URL"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/cs/generalSettings.json

@@ -112,8 +112,7 @@
       "REMOVE_LABEL": "Remove label from the conversation",
       "SETTINGS": "Nastavení",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "APPEARANCE": "Appearance"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
@@ -154,8 +153,7 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
+      "SYSTEM_MODE": "System"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/cs/helpCenter.json

@@ -324,8 +324,7 @@
         "LAST_EDITED": "Last edited"
       },
       "COLUMNS": {
-        "BY": "by",
-        "AUTHOR_NOT_AVAILABLE": "Author is not available"
+        "BY": "by"
       }
     },
     "EDIT_ARTICLE": {