Merge branch 'develop' into fix/editor-heading-error

Upgrades package ith latest fixes
2024-01-29 20:23:00 +05:30 · 2024-01-29 01:23:51 -08:00 · 2024-01-29 10:33:23 +05:30 · 2024-01-26 10:45:16 +05:30 · 2024-01-25 20:02:16 -08:00 · 2024-01-24 11:09:20 +05:30
4099 changed files with 92010 additions and 159534 deletions
@@ -1,87 +1,84 @@
-version: 2.1
-orbs:
-  node: circleci/node@6.1.0
-
+# Ruby CircleCI 2.0 configuration file
+#
+# Check https://circleci.com/docs/2.0/language-ruby/ for more details
+#
+version: 2
 defaults: &defaults
  working_directory: ~/build
-  machine:
-    image: ubuntu-2204:2024.05.1
-  resource_class: large
+  docker:
+    # specify the version you desire here
+    - image: cimg/ruby:3.2.2-browsers
+
+    # Specify service dependencies here if necessary
+    # CircleCI maintains a library of pre-built images
+    # documented at https://circleci.com/docs/2.0/circleci-images/
+    - image: cimg/postgres:15.3
+    - image: cimg/redis:6.2.6
  environment:
-    RAILS_LOG_TO_STDOUT: false
-    COVERAGE: true
-    LOG_LEVEL: warn
+    - RAILS_LOG_TO_STDOUT: false
+    - COVERAGE: true
+    - LOG_LEVEL: warn
  parallelism: 4
+  resource_class: large

 jobs:
  build:
    <<: *defaults
    steps:
      - checkout
-      - node/install:
-          node-version: '20.12'
-      - node/install-pnpm
-      - node/install-packages:
-          pkg-manager: pnpm
-          override-ci-command: pnpm i
-      - run: node --version
-      - run: pnpm --version

      - run:
-          name: Install System Dependencies
+          name: Configure Bundler
          command: |
-            sudo apt-get update
-            DEBIAN_FRONTEND=noninteractive sudo apt-get install -y \
-              libpq-dev \
-              redis-server \
-              postgresql \
-              build-essential \
-              git \
-              curl \
-              libssl-dev \
-              zlib1g-dev \
-              libreadline-dev \
-              libyaml-dev \
-              openjdk-11-jdk \
-              jq \
-              software-properties-common \
-              ca-certificates \
-              imagemagick \
-              libxml2-dev \
-              libxslt1-dev \
-              file \
-              g++ \
-              gcc \
-              autoconf \
-              gnupg2 \
-              patch \
-              ruby-dev \
-              liblzma-dev \
-              libgmp-dev \
-              libncurses5-dev \
-              libffi-dev \
-              libgdbm6 \
-              libgdbm-dev \
-              libvips
-
-      - run:
-          name: Install RVM and Ruby 3.3.3
-          command: |
-            sudo apt-get install -y gpg
-            gpg --keyserver hkp://keyserver.ubuntu.com --recv-keys 409B6B1796C275462A1703113804BB82D39DC0E3 7D2BAF1CF37B13E2069D6956105BD0E739499BDB
-            \curl -sSL https://get.rvm.io | bash -s stable
-            echo 'source ~/.rvm/scripts/rvm' >> $BASH_ENV
-            source ~/.rvm/scripts/rvm
-            rvm install "3.3.3"
-            rvm use 3.3.3 --default
+            echo 'export BUNDLER_VERSION=$(cat Gemfile.lock | tail -1 | tr -d " ")' >> $BASH_ENV
+            source $BASH_ENV
            gem install bundler

      - run:
-          name: Install Application Dependencies
+          name: Which bundler?
+          command: bundle -v
+
+      - run:
+          name: Swap node versions
          command: |
-            source ~/.rvm/scripts/rvm
-            bundle install
-            # pnpm install
+            set +e
+            wget -qO- https://raw.githubusercontent.com/nvm-sh/nvm/v0.39.1/install.sh | bash
+            export NVM_DIR="$HOME/.nvm"
+            [ -s "$NVM_DIR/nvm.sh" ] && \. "$NVM_DIR/nvm.sh"
+            [ -s "$NVM_DIR/bash_completion" ] && \. "$NVM_DIR/bash_completion"
+            nvm install v20
+            echo 'export NVM_DIR="$HOME/.nvm"' >> $BASH_ENV
+            echo '[ -s "$NVM_DIR/nvm.sh" ] && \. "$NVM_DIR/nvm.sh"' >> $BASH_ENV
+
+      # Run bundler
+      # Load installed gems from cache if possible, bundle install then save cache
+      # Multiple caches are used to increase the chance of a cache hit
+
+      - restore_cache:
+          keys:
+            - chatwoot-bundle-{{ .Environment.CACHE_VERSION }}-v20220524-{{ checksum "Gemfile.lock" }}
+
+      - run: bundle install --frozen --path ~/.bundle
+      - save_cache:
+          paths:
+            - ~/.bundle
+          key: chatwoot-bundle-{{ .Environment.CACHE_VERSION }}-v20220524-{{ checksum "Gemfile.lock" }}
+
+      # Only necessary if app uses webpacker or yarn in some other way
+      - restore_cache:
+          keys:
+            - chatwoot-yarn-{{ .Environment.CACHE_VERSION }}-{{ checksum "yarn.lock" }}
+            - chatwoot-yarn-
+
+      - run:
+          name: yarn
+          command: yarn install --frozen-lockfile --cache-folder ~/.cache/yarn
+
+      # Store yarn / webpacker cache
+      - save_cache:
+          key: chatwoot-yarn-{{ .Environment.CACHE_VERSION }}-{{ checksum "yarn.lock" }}
+          paths:
+            - ~/.cache/yarn

      - run:
          name: Download cc-test-reporter
@@ -89,8 +86,12 @@ jobs:
            mkdir -p ~/tmp
            curl -L https://codeclimate.com/downloads/test-reporter/test-reporter-latest-linux-amd64 > ~/tmp/cc-test-reporter
            chmod +x ~/tmp/cc-test-reporter
+      - persist_to_workspace:
+          root: ~/tmp
+          paths:
+            - cc-test-reporter

-      # Swagger verification
+      # verify swagger specification
      - run:
          name: Verify swagger API specification
          command: |
@@ -103,62 +104,48 @@ jobs:
            curl -L https://repo1.maven.org/maven2/org/openapitools/openapi-generator-cli/6.3.0/openapi-generator-cli-6.3.0.jar > ~/tmp/openapi-generator-cli-6.3.0.jar
            java -jar ~/tmp/openapi-generator-cli-6.3.0.jar validate -i swagger/swagger.json

-      # we remove the FRONTED_URL from the .env before running the tests
-      - run:
-          name: Database Setup and Configure Environment Variables
-          command: |
-            pg_pass=$(head /dev/urandom | tr -dc A-Za-z0-9 | head -c 15 ; echo '')
-            sed -i "s/REPLACE_WITH_PASSWORD/${pg_pass}/g" ${PWD}/.circleci/setup_chatwoot.sql
-            chmod 644 ${PWD}/.circleci/setup_chatwoot.sql
-            mv ${PWD}/.circleci/setup_chatwoot.sql /tmp/
-            sudo -i -u postgres psql -f /tmp/setup_chatwoot.sql
-            cp .env.example .env
-            sed -i '/^FRONTEND_URL/d' .env
-            sed -i -e '/REDIS_URL/ s/=.*/=redis:\/\/localhost:6379/' .env
-            sed -i -e '/POSTGRES_HOST/ s/=.*/=localhost/' .env
-            sed -i -e '/POSTGRES_USERNAME/ s/=.*/=chatwoot/' .env
-            sed -i -e "/POSTGRES_PASSWORD/ s/=.*/=$pg_pass/" .env
-            echo -en "\nINSTALLATION_ENV=circleci" >> ".env"
-
      # Database setup
-      - run:
-          name: Run DB migrations
-          command: bundle exec rails db:chatwoot_prepare
+      - run: bundle exec rake db:create
+      - run: bundle exec rake db:schema:load

-      # Bundle audit
      - run:
          name: Bundle audit
          command: bundle exec bundle audit update && bundle exec bundle audit check -v

-      # Rubocop linting
      - run:
          name: Rubocop
          command: bundle exec rubocop

-      # ESLint linting
+      # - run:
+      #     name: Brakeman
+      #     command: bundle exec brakeman
+
      - run:
          name: eslint
-          command: pnpm run eslint
+          command: yarn run eslint

+      # Run frontend tests
      - run:
          name: Run frontend tests
          command: |
-            mkdir -p ~/build/coverage/frontend
+            mkdir -p ~/tmp/test-results/frontend_specs
            ~/tmp/cc-test-reporter before-build
-            pnpm run test:coverage
-
+            TESTFILES=$(circleci tests glob **/specs/*.spec.js | circleci tests split --split-by=timings)
+            yarn test:coverage --profile 10 \
+                               --out ~/tmp/test-results/yarn.xml \
+                               -- ${TESTFILES}
      - run:
-          name: Code Climate Test Coverage (Frontend)
+          name: Code Climate Test Coverage
          command: |
-            ~/tmp/cc-test-reporter format-coverage -t lcov -o "~/build/coverage/frontend/codeclimate.frontend_$CIRCLE_NODE_INDEX.json"
+            ~/tmp/cc-test-reporter format-coverage -t lcov -o "coverage/codeclimate.frontend_$CIRCLE_NODE_INDEX.json"

-      # Run backend tests
+      # Run rails tests
      - run:
          name: Run backend tests
          command: |
            mkdir -p ~/tmp/test-results/rspec
            mkdir -p ~/tmp/test-artifacts
-            mkdir -p ~/build/coverage/backend
+            mkdir -p coverage
            ~/tmp/cc-test-reporter before-build
            TESTFILES=$(circleci tests glob "spec/**/*_spec.rb" | circleci tests split --split-by=timings)
            bundle exec rspec --format progress \
@@ -166,18 +153,54 @@ jobs:
                              --out ~/tmp/test-results/rspec.xml \
                              -- ${TESTFILES}
          no_output_timeout: 30m
-
      - run:
-          name: Code Climate Test Coverage (Backend)
+          name: Code Climate Test Coverage
          command: |
-            ~/tmp/cc-test-reporter format-coverage -t simplecov -o "~/build/coverage/backend/codeclimate.$CIRCLE_NODE_INDEX.json"
-
-      - run:
-          name: List coverage directory contents
-          command: |
-            ls -R ~/build/coverage
+            ~/tmp/cc-test-reporter format-coverage -t simplecov -o "coverage/codeclimate.$CIRCLE_NODE_INDEX.json"

      - persist_to_workspace:
-          root: ~/build
+          root: coverage
          paths:
-            - coverage
+            - codeclimate.*.json
+      # collect reports
+      - store_test_results:
+          path: ~/tmp/test-results
+      - store_artifacts:
+          path: ~/tmp/test-artifacts
+      - store_artifacts:
+          path: log
+
+  upload-coverage:
+    working_directory: ~/build
+    docker:
+      # specify the version you desire here
+      - image: circleci/ruby:3.0.2-node-browsers
+    environment:
+      - CC_TEST_REPORTER_ID: caf26a895e937974a90860cfadfded20891cfd1373a5aaafb3f67406ab9d433f
+    steps:
+      - attach_workspace:
+          at: ~/build
+      - run:
+          name: Download cc-test-reporter
+          command: |
+            mkdir -p ~/tmp
+            curl -L https://codeclimate.com/downloads/test-reporter/test-reporter-latest-linux-amd64 > ~/tmp/cc-test-reporter
+            chmod +x ~/tmp/cc-test-reporter
+      - persist_to_workspace:
+          root: ~/tmp
+          paths:
+            - cc-test-reporter
+      - run:
+          name: Upload coverage results to Code Climate
+          command: |
+            ~/tmp/cc-test-reporter sum-coverage --output - codeclimate.*.json |  ~/tmp/cc-test-reporter upload-coverage --debug --input -
+
+workflows:
+  version: 2
+
+  commit:
+    jobs:
+      - build
+      - upload-coverage:
+          requires:
+            - build
@@ -1,11 +0,0 @@
-CREATE USER chatwoot CREATEDB;
-ALTER USER chatwoot PASSWORD 'REPLACE_WITH_PASSWORD';
-ALTER ROLE chatwoot SUPERUSER;
-
-UPDATE pg_database SET datistemplate = FALSE WHERE datname = 'template1';
-DROP DATABASE template1;
-CREATE DATABASE template1 WITH TEMPLATE = template0 ENCODING = 'UNICODE';
-UPDATE pg_database SET datistemplate = TRUE WHERE datname = 'template1';
-
-\c template1;
-VACUUM FREEZE;
@@ -27,8 +27,7 @@ checks:
      threshold: 50
 exclude_patterns:
  - 'spec/'
-  - '**/specs/**/**'
-  - '**/spec/**/**'
+  - '**/specs/'
  - 'db/*'
  - 'bin/**/*'
  - 'db/**/*'
@@ -57,5 +56,3 @@ exclude_patterns:
  - 'app/javascript/shared/constants/locales.js'
  - 'app/javascript/dashboard/helper/specs/macrosFixtures.js'
  - 'app/javascript/dashboard/routes/dashboard/settings/macros/constants.js'
-  - '**/fixtures/**'
-  - '**/*/fixtures.js'
@@ -12,7 +12,7 @@ services:
      args:
        VARIANT: "ubuntu-22.04"
        NODE_VERSION: "20.9.0"
-        RUBY_VERSION: "3.3.3"
+        RUBY_VERSION: "3.2.2"
        # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
        USER_UID: "1000"
        USER_GID: "1000"
@@ -25,7 +25,7 @@ services:
      args:
        VARIANT: "ubuntu-22.04"
        NODE_VERSION: "20.9.0"
-        RUBY_VERSION: "3.3.3"
+        RUBY_VERSION: "3.2.2"
        # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
        USER_UID: "1000"
        USER_GID: "1000"
@@ -1,9 +1,4 @@
-# Learn about the various environment variables at
-# https://www.chatwoot.com/docs/self-hosted/configuration/environment-variables/#rails-production-variables
-
 # Used to verify the integrity of signed cookies. so ensure a secure value is set
-# SECRET_KEY_BASE should be alphanumeric. Avoid special characters or symbols. 
-# Use `rake secret` to generate this variable
 SECRET_KEY_BASE=replace_with_lengthy_secure_hex

 # Replace with the URL you are planning to use for your app
@@ -28,9 +23,6 @@ FORCE_SSL=false
 ENABLE_ACCOUNT_SIGNUP=false

 # Redis config
-# specify the configs via single URL or individual variables
-# ref: https://www.iana.org/assignments/uri-schemes/prov/redis
-# You can also use the following format for the URL: redis://:password@host:port/db_number
 REDIS_URL=redis://redis:6379
 # If you are using docker-compose, set this variable's value to be any string,
 # which will be the password for the redis service running inside the docker-compose
@@ -85,8 +77,6 @@ SMTP_OPENSSL_VERIFY_MODE=peer
 # Comment out the following environment variables if required by your SMTP server
 # SMTP_TLS=
 # SMTP_SSL=
-# SMTP_OPEN_TIMEOUT
-# SMTP_READ_TIMEOUT

 # Mail Incoming
 # This is the domain set for the reply emails when conversation continuity is enabled
@@ -190,6 +180,14 @@ ANDROID_SHA256_CERT_FINGERPRINT=AC:73:8E:DE:EB:56:EA:CC:10:87:02:A7:65:37:7B:38:
 ## Sentry
 # SENTRY_DSN=

+## LogRocket
+# LOG_ROCKET_PROJECT_ID=xxxxx/some-project
+
+# MICROSOFT CLARITY
+# MS_CLARITY_TOKEN=xxxxxxxxx
+
+# GOOGLE_TAG_MANAGER
+# GOOGLE_TAG = GTM-XXXXXXX

 ## Scout
 ## https://scoutapm.com/docs/ruby/configuration
@@ -253,8 +251,11 @@ AZURE_APP_SECRET=
 ## OpenAI key
 # OPENAI_API_KEY=

+# Sentiment analysis model file path
+SENTIMENT_FILE_PATH=
+
+
 # Housekeeping/Performance related configurations
 # Set to true if you want to remove stale contact inboxes
 # contact_inboxes with no conversation older than 90 days will be removed
 # REMOVE_STALE_CONTACT_INBOX_JOB_STATUS=false
-
@@ -2,36 +2,16 @@ module.exports = {
  extends: [
    'airbnb-base/legacy',
    'prettier',
-    'plugin:vue/vue3-recommended',
-    'plugin:vitest-globals/recommended',
+    'plugin:vue/recommended',
+    'plugin:storybook/recommended',
+    'plugin:cypress/recommended',
  ],
-  overrides: [
-    {
-      files: ['**/*.spec.{j,t}s?(x)'],
-      env: {
-        'vitest-globals/env': true,
-      },
-    },
-    {
-      files: ['**/*.story.vue'],
-      rules: {
-        'vue/no-undef-components': [
-          'error',
-          {
-            ignorePatterns: ['Variant', 'Story'],
-          },
-        ],
-        // Story files can have static strings, it doesn't need to handle i18n always.
-        'vue/no-bare-strings-in-template': 'off',
-        'no-console': 'off',
-      },
-    },
-  ],
-  plugins: ['html', 'prettier'],
  parserOptions: {
-    ecmaVersion: 'latest',
+    parser: '@babel/eslint-parser',
+    ecmaVersion: 2020,
    sourceType: 'module',
  },
+  plugins: ['html', 'prettier', 'babel'],
  rules: {
    'prettier/prettier': ['error'],
    camelcase: 'off',
@@ -47,160 +27,6 @@ module.exports = {
    'import/no-unresolved': 'off',
    'vue/html-indent': 'off',
    'vue/multi-word-component-names': 'off',
-    'vue/next-tick-style': ['error', 'callback'],
-    'vue/block-order': [
-      'error',
-      {
-        order: ['script', 'template', 'style'],
-      },
-    ],
-    'vue/component-name-in-template-casing': [
-      'error',
-      'PascalCase',
-      {
-        registeredComponentsOnly: true,
-      },
-    ],
-    'vue/component-options-name-casing': ['error', 'PascalCase'],
-    'vue/custom-event-name-casing': ['error', 'camelCase'],
-    'vue/define-emits-declaration': ['error'],
-    'vue/define-macros-order': [
-      'error',
-      {
-        order: ['defineProps', 'defineEmits'],
-        defineExposeLast: false,
-      },
-    ],
-    'vue/define-props-declaration': ['error', 'runtime'],
-    'vue/match-component-import-name': ['error'],
-    'vue/no-bare-strings-in-template': [
-      'error',
-      {
-        allowlist: [
-          '(',
-          ')',
-          ',',
-          '.',
-          '&',
-          '+',
-          '-',
-          '=',
-          '*',
-          '/',
-          '#',
-          '%',
-          '!',
-          '?',
-          ':',
-          '[',
-          ']',
-          '{',
-          '}',
-          '<',
-          '>',
-          '⌘',
-          '📄',
-          '🎉',
-          '💬',
-          '👥',
-          '📥',
-          '🔖',
-          '❌',
-          '✅',
-          '\u00b7',
-          '\u2022',
-          '\u2010',
-          '\u2013',
-          '\u2014',
-          '\u2212',
-          '|',
-        ],
-        attributes: {
-          '/.+/': [
-            'title',
-            'aria-label',
-            'aria-placeholder',
-            'aria-roledescription',
-            'aria-valuetext',
-          ],
-          input: ['placeholder'],
-        },
-        directives: ['v-text'],
-      },
-    ],
-    'vue/no-empty-component-block': 'error',
-    'vue/no-multiple-objects-in-class': 'error',
-    'vue/no-root-v-if': 'warn',
-    'vue/no-static-inline-styles': [
-      'error',
-      {
-        allowBinding: false,
-      },
-    ],
-    'vue/no-template-target-blank': [
-      'error',
-      {
-        allowReferrer: false,
-        enforceDynamicLinks: 'always',
-      },
-    ],
-    'vue/no-required-prop-with-default': [
-      'error',
-      {
-        autofix: false,
-      },
-    ],
-    'vue/no-this-in-before-route-enter': 'error',
-    'vue/no-undef-components': [
-      'error',
-      {
-        ignorePatterns: [
-          '^woot-',
-          '^fluent-',
-          '^multiselect',
-          '^router-link',
-          '^router-view',
-          '^ninja-keys',
-          '^FormulateForm',
-          '^FormulateInput',
-          '^highlightjs',
-        ],
-      },
-    ],
-    'vue/no-unused-emit-declarations': 'error',
-    'vue/no-unused-refs': 'error',
-    'vue/no-use-v-else-with-v-for': 'error',
-    'vue/prefer-true-attribute-shorthand': 'error',
-    'vue/no-useless-v-bind': [
-      'error',
-      {
-        ignoreIncludesComment: false,
-        ignoreStringEscape: false,
-      },
-    ],
-    'vue/no-v-text': 'error',
-    'vue/padding-line-between-blocks': ['error', 'always'],
-    'vue/prefer-separate-static-class': 'error',
-    'vue/require-explicit-slots': 'error',
-    'vue/require-macro-variable-name': [
-      'error',
-      {
-        defineProps: 'props',
-        defineEmits: 'emit',
-        defineSlots: 'slots',
-        useSlots: 'slots',
-        useAttrs: 'attrs',
-      },
-    ],
-    'vue/no-unused-properties': [
-      'error',
-      {
-        groups: ['props'],
-        deepData: false,
-        ignorePublicMembers: false,
-        unreferencedOptions: [],
-      },
-    ],
    'vue/max-attributes-per-line': [
      'error',
      {
@@ -230,12 +56,19 @@ module.exports = {
    'import/extensions': ['off'],
    'no-console': 'error',
  },
+  settings: {
+    'import/resolver': {
+      webpack: {
+        config: 'config/webpack/resolve.js',
+      },
+    },
+  },
  env: {
    browser: true,
+    jest: true,
    node: true,
  },
  globals: {
    bus: true,
-    vi: true,
  },
 };
@@ -1,2 +0,0 @@
-## All enterprise related files should be reviewed by sojan before merging
-/enterprise/* @sojan-official
@@ -1,45 +0,0 @@
-## github action to check deployment success
-## curl the deployment url and check for 200 status
-## deployment url will be of the form chatwoot-pr-<pr_number>.herokuapp.com
-name: Deploy Check
-
-on:
-  pull_request:
-
-jobs:
-  deployment_check:
-    name: Check Deployment
-    runs-on: ubuntu-latest
-    steps:
-      - name: Install jq
-        run: sudo apt-get install -y jq
-      - name: Print Deployment URL
-        run: echo "https://chatwoot-pr-${{ github.event.pull_request.number }}.herokuapp.com"
-      - name: Check Deployment Status
-        run: |
-          max_attempts=10
-          attempt=1
-          status_code=0
-          echo "Waiting for review app to be deployed/redeployed, trying in  10 minutes..."
-          sleep 600
-          while [ $attempt -le $max_attempts ]; do
-            response=$(curl -s -o /dev/null -w "%{http_code}" https://chatwoot-pr-${{ github.event.pull_request.number }}.herokuapp.com/api)
-            status_code=$(echo $response | head -n   1)
-            if [ $status_code -eq   200 ]; then
-              body=$(curl -s https://chatwoot-pr-${{ github.event.pull_request.number }}.herokuapp.com/api)
-              if echo "$body" | jq -e '.version and .timestamp and .queue_services == "ok" and .data_services == "ok"' > /dev/null; then
-                echo "Deployment successful"
-                exit 0
-              else
-                echo "Deployment status unknown, retrying in   3 minutes..."
-                sleep 180
-              fi
-            else
-              echo "Waiting for review app to be ready, retrying in  3 minutes..."
-              sleep 180
-              attempt=$((attempt +  1))
-            fi
-          done
-          echo "Deployment failed after $max_attempts attempts"
-          exit  1
-          fi
@@ -1,43 +0,0 @@
-name: Frontend Lint & Test
-
-on:
-  push:
-    branches:
-      - develop
-  pull_request:
-    branches:
-      - develop
-
-jobs:
-  test:
-    runs-on: ubuntu-20.04
-
-    steps:
-      - uses: actions/checkout@v4
-        with:
-          ref: ${{ github.event.pull_request.head.ref }}
-          repository: ${{ github.event.pull_request.head.repo.full_name }}
-
-      - uses: ruby/setup-ruby@v1
-        with:
-          bundler-cache: true
-
-      - uses: pnpm/action-setup@v4
-        with:
-          version: 9.3.0
-
-      - uses: actions/setup-node@v4
-        with:
-          node-version: 20
-          cache: 'pnpm'
-
-      - name: Install pnpm dependencies
-        run: pnpm install --frozen-lockfile
-
-      - name: Run eslint
-        run: pnpm run eslint
-
-      - name: Run frontend tests with coverage
-        run: |
-          mkdir -p coverage
-          pnpm run test:coverage
@@ -25,5 +25,13 @@ jobs:
        with: 
          issue-inactive-days: '30'
          issue-lock-reason: 'resolved'
+          issue-comment: >
+            This issue has been automatically locked since there
+            has not been any recent activity after it was closed.
+            Please open a new issue for related bugs.
          pr-inactive-days: '30'
          pr-lock-reason: 'resolved'
+          pr-comment: >
+            This pull request has been automatically locked since there
+            has not been any recent activity after it was closed.
+            Please open a new issue for related bugs.
@@ -11,7 +11,7 @@ jobs:

    steps:
      - name: Checkout repository
-        uses: actions/checkout@v4
+        uses: actions/checkout@v2

      - name: Check for log lines and calculate percentage
        run: |
@@ -4,7 +4,7 @@
 # # This action will try to install and setup
 # # chatwoot on an Ubuntu 20.04 machine using
 # # the linux installer script.
-# #
+# # 
 # # This is set to run daily at midnight.
 # #

@@ -35,7 +35,7 @@ jobs:
      run: |
        sudo ./install.sh --install < input

-        #  disabling http verify for now as http
+        #  disabling http verify for now as http 
        #  access to port 3000 fails in gh action env
        #    - name: Verify
        #      if: always()
@@ -45,7 +45,7 @@ jobs:
        #        curl http://localhost:3000/api

    - name: Upload chatwoot setup log file as an artifact
-      uses: actions/upload-artifact@v4
+      uses: actions/upload-artifact@v3
      if: always()
      with:
        name: chatwoot-setup-log-file
@@ -8,7 +8,7 @@ jobs:
    runs-on: ubuntu-latest

    steps:
-    - uses: actions/checkout@v4
+    - uses: actions/checkout@v2

    - name: Login to GitHub Container Registry
      uses: docker/login-action@v1
@@ -21,7 +21,7 @@ jobs:
      GIT_REF: ${{ github.head_ref || github.ref_name }} # ref_name to get tags/branches
    steps:
      - name: Checkout
-        uses: actions/checkout@v4
+        uses: actions/checkout@v2

      - name: Set up QEMU
        uses: docker/setup-qemu-action@v1
@@ -21,7 +21,7 @@ jobs:
        image: postgres:15.3
        env:
          POSTGRES_USER: postgres
-          POSTGRES_PASSWORD: ''
+          POSTGRES_PASSWORD: ""
          POSTGRES_DB: postgres
          POSTGRES_HOST_AUTH_METHOD: trust
        ports:
@@ -41,49 +41,47 @@ jobs:
        options: --entrypoint redis-server

    steps:
-      - uses: actions/checkout@v4
-      - uses: pnpm/action-setup@v4
-        with:
-          version: 9
-          ref: ${{ github.event.pull_request.head.ref }}
-          repository: ${{ github.event.pull_request.head.repo.full_name }}
+    - uses: actions/checkout@v3
+      with:
+        ref: ${{ github.event.pull_request.head.ref }}
+        repository: ${{ github.event.pull_request.head.repo.full_name }}

-      - uses: ruby/setup-ruby@v1
-        with:
-          bundler-cache: true # runs 'bundle install' and caches installed gems automatically
+    - uses: ruby/setup-ruby@v1
+      with:
+        bundler-cache: true # runs 'bundle install' and caches installed gems automatically

-      - uses: actions/setup-node@v4
-        with:
-          node-version: 20
-          cache: 'pnpm'
+    - uses: actions/setup-node@v3
+      with:
+        node-version: 20
+        cache: yarn

-      - name: Install pnpm dependencies
-        run: pnpm i
+    - name: yarn
+      run: yarn install

-      - name: Strip enterprise code
-        run: |
-          rm -rf enterprise
-          rm -rf spec/enterprise
+    - name: Strip enterprise code
+      run: |
+        rm -rf enterprise
+        rm -rf spec/enterprise

-      - name: Create database
-        run: bundle exec rake db:create
+    - name: Create database
+      run: bundle exec rake db:create

-      - name: Seed database
-        run: bundle exec rake db:schema:load
+    - name: Seed database
+      run: bundle exec rake db:schema:load

-      - name: Run frontend tests
-        run: pnpm run test:coverage
+    - name: yarn check-files
+      run: yarn install --check-files

-      # Run rails tests
-      - name: Run backend tests
-        run: |
-          bundle exec rspec --profile=10 --format documentation
-        env:
-          NODE_OPTIONS: --openssl-legacy-provider
+    # Run rails tests
+    - name: Run backend tests
+      run: |
+        bundle exec rspec --profile=10 --format documentation
+      env: 
+        NODE_OPTIONS: --openssl-legacy-provider

-      - name: Upload rails log folder
-        uses: actions/upload-artifact@v4
-        if: always()
-        with:
-          name: rails-log-folder
-          path: log
+    - name: Upload rails log folder
+      uses: actions/upload-artifact@v3
+      if: always()
+      with:
+        name: rails-log-folder
+        path: log
@@ -40,7 +40,7 @@ jobs:
        options: --entrypoint redis-server

    steps:
-    - uses: actions/checkout@v4
+    - uses: actions/checkout@v3
      with:
        ref: ${{ github.event.pull_request.head.ref }}
        repository: ${{ github.event.pull_request.head.repo.full_name }}
@@ -49,17 +49,13 @@ jobs:
      with:
        bundler-cache: true # runs 'bundle install' and caches installed gems automatically

-    - uses: pnpm/action-setup@v2
-      with:
-        version: 9.3.0
-
-    - uses: actions/setup-node@v4
+    - uses: actions/setup-node@v3
      with:
        node-version: 20
-        cache: pnpm
+        cache: yarn

-    - name: pnpm
-      run: pnpm install
+    - name: yarn
+      run: yarn install

    - name: Create database
      run: bundle exec rake db:create
@@ -77,12 +73,11 @@ jobs:
          spec/enterprise/controllers/api/v1/accounts/response_sources_controller_spec.rb \
          spec/enterprise/services/enterprise/message_templates/response_bot_service_spec.rb \
          spec/enterprise/controllers/enterprise/api/v1/accounts/inboxes_controller_spec.rb:47 \
-          spec/enterprise/jobs/enterprise/account/conversations_resolution_scheduler_job_spec.rb \
          --profile=10 \
          --format documentation

    - name: Upload rails log folder
-      uses: actions/upload-artifact@v4
+      uses: actions/upload-artifact@v3
      if: always()
      with:
        name: rails-log-folder
@@ -10,7 +10,7 @@ jobs:
    runs-on: ubuntu-20.04

    steps:
-      - uses: actions/checkout@v4
+      - uses: actions/checkout@v3
        with:
          ref: ${{ github.event.pull_request.head.ref }}
          repository: ${{ github.event.pull_request.head.repo.full_name }}
@@ -19,33 +19,23 @@ jobs:
        with:
          bundler-cache: true # runs 'bundle install' and caches installed gems automatically

-      - uses: pnpm/action-setup@v2
-        with:
-          version: 9.3.0
-
-      - uses: actions/setup-node@v4
+      - uses: actions/setup-node@v3
        with:
          node-version: 20
-          cache: 'pnpm'
+          cache: 'yarn'

-      - name: pnpm
-        run: pnpm install
+      - name: yarn
+        run: yarn install

      - name: Strip enterprise code
        run: |
          rm -rf enterprise
          rm -rf spec/enterprise
-
-      - name: setup env
-        run: |
-          cp .env.example .env
- 
+          
      - name: Run asset compile
        run: bundle exec rake assets:precompile
        env:
-          RAILS_ENV: production
+          NODE_OPTIONS: --openssl-legacy-provider

      - name: Size Check
-        run: pnpm run size
-
-
+        run: yarn run size
@@ -32,16 +32,6 @@ master.key

 public/uploads
 public/packs*
-public/assets/administrate*
-public/assets/action*.js
-public/assets/activestorage*.js
-public/assets/trix*
-public/assets/belongs_to*.js
-public/assets/manifest*.js
-public/assets/manifest*.js
-public/assets/*.js.gz
-public/assets/secretField*
-public/assets/.sprockets-manifest-*.json

 # VIM files
 *.swp
@@ -85,8 +75,4 @@ yalc.lock
 yarn-debug.log*
 .yarn-integrity

-# Vite Ruby
-/public/vite*
-# Vite uses dotenv and suggests to ignore local-only env files. See
-# https://vitejs.dev/guide/env-and-mode.html#env-files
-*.local
+/storybook-static
@@ -1,11 +1,11 @@
-# #!/bin/sh
-# . "$(dirname "$0")/_/husky.sh"
+#!/bin/sh
+. "$(dirname "$0")/_/husky.sh"

-# # lint js and vue files
-# npx --no-install lint-staged
+# lint js and vue files
+npx --no-install lint-staged

-# # lint only staged ruby files
-# git diff --name-only --cached | xargs ls -1 2>/dev/null | grep '\.rb$' | xargs bundle exec rubocop --force-exclusion -a
+# lint only staged ruby files
+git diff --name-only --cached | xargs ls -1 2>/dev/null | grep '\.rb$' | xargs bundle exec rubocop --force-exclusion -a

-# # stage rubocop changes to files
-# git diff --name-only --cached | xargs git add
+# stage rubocop changes to files
+git diff --name-only --cached | xargs git add
@@ -2,8 +2,7 @@ require:
  - rubocop-performance
  - rubocop-rails
  - rubocop-rspec
-  - ./rubocop/use_from_email.rb
-  - ./rubocop/custom_cop_location.rb
+inherit_from: .rubocop_todo.yml

 Layout/LineLength:
  Max: 150
@@ -13,8 +12,7 @@ Metrics/ClassLength:
  Exclude:
    - 'app/models/message.rb'
    - 'app/models/conversation.rb'
-Metrics/MethodLength:
-  Max: 19
+
 RSpec/ExampleLength:
  Max: 25
 Style/Documentation:
@@ -52,7 +50,6 @@ Lint/OrAssignmentToConstant:
  Exclude:
    - 'lib/redis/config.rb'
 Metrics/BlockLength:
-  Max: 30
  Exclude:
    - spec/**/*
    - '**/routes.rb'
@@ -105,31 +102,84 @@ RSpec/FactoryBot/SyntaxMethods:
  Enabled: false
 Naming/VariableNumber:
  Enabled: false
-Naming/MemoizedInstanceVariableName:
+Metrics/MethodLength:
  Exclude:
-    - 'app/models/message.rb'
+    - 'db/migrate/20161123131628_devise_token_auth_create_users.rb'
+    - 'db/migrate/20211219031453_update_foreign_keys_on_delete.rb'
+Rails/CreateTableWithTimestamps:
+  Exclude:
+    - 'db/migrate/20170207092002_acts_as_taggable_on_migration.acts_as_taggable_on_engine.rb'
 Style/GuardClause:
  Exclude:
    - 'app/builders/account_builder.rb'
    - 'app/models/attachment.rb'
    - 'app/models/message.rb'
+    - 'db/migrate/20190819005836_add_missing_indexes_on_taggings.acts_as_taggable_on_engine.rb'
 Metrics/AbcSize:
-  Max: 26
  Exclude:
    - 'app/controllers/concerns/auth_helper.rb'
+    - 'db/migrate/20190819005836_add_missing_indexes_on_taggings.acts_as_taggable_on_engine.rb'
+    - 'db/migrate/20161123131628_devise_token_auth_create_users.rb'
+    - 'app/controllers/api/v1/accounts/inboxes_controller.rb'
+    - 'db/migrate/20211219031453_update_foreign_keys_on_delete.rb'
+Metrics/CyclomaticComplexity:
+  Max: 7
+  Exclude:
+    - 'db/migrate/20190819005836_add_missing_indexes_on_taggings.acts_as_taggable_on_engine.rb'
+Rails/ReversibleMigration:
+  Exclude:
+    - 'db/migrate/20161025070152_removechannelsfrommodels.rb'
+    - 'db/migrate/20161025070645_remchannel.rb'
+    - 'db/migrate/20161025070645_remchannel.rb'
+    - 'db/migrate/20161110102609_removeinboxid.rb'
+    - 'db/migrate/20170519091539_add_avatar_to_fb.rb'
+    - 'db/migrate/20191020085608_rename_old_tables.rb'
+    - 'db/migrate/20191126185833_update_user_invite_foreign_key.rb'
+    - 'db/migrate/20191130164019_add_template_type_to_messages.rb'
+    - 'db/migrate/20210513083044_remove_not_null_from_webhook_url_channel_api.rb'
+Rails/BulkChangeTable:
+  Exclude:
+    - 'db/migrate/20161025070152_removechannelsfrommodels.rb'
+    - 'db/migrate/20200121190901_create_account_users.rb'
+    - 'db/migrate/20170211092540_notnullableusers.rb'
+    - 'db/migrate/20170403095203_contactadder.rb'
+    - 'db/migrate/20170406104018_add_default_status_conv.rb'
+    - 'db/migrate/20170511134418_latlong.rb'
+    - 'db/migrate/20191027054756_create_contact_inboxes.rb'
+    - 'db/migrate/20191130164019_add_template_type_to_messages.rb'
+    - 'db/migrate/20210425093724_convert_integration_hook_settings_field.rb'
 Rails/UniqueValidationWithoutIndex:
  Exclude:
    - 'app/models/channel/twitter_profile.rb'
    - 'app/models/webhook.rb'
    - 'app/models/contact.rb'
    - 'app/models/integrations/hook.rb'
-    - 'app/models/canned_response.rb'
-    - 'app/models/telegram_bot.rb'
 Rails/RenderInline:
  Exclude:
    - 'app/controllers/swagger_controller.rb'
+Performance/CollectionLiteralInLoop:
+  Exclude:
+    - 'db/migrate/20210315101919_enable_email_channel.rb'
 Rails/ThreeStateBooleanColumn:
  Exclude:
+    - 'db/migrate/20200509044639_add_hide_input_flag_to_bot_config.rb'
+    - 'db/migrate/20200605130625_agent_away_message_to_auto_reply.rb'
+    - 'db/migrate/20200606132552_create_labels.rb'
+    - 'db/migrate/20201027135006_create_working_hours.rb'
+    - 'db/migrate/20210112174124_add_hmac_token_to_inbox.rb'
+    - 'db/migrate/20210114202310_create_teams.rb'
+    - 'db/migrate/20210212154240_add_request_for_email_on_channel_web_widget.rb'
+    - 'db/migrate/20210428135041_add_campaigns.rb'
+    - 'db/migrate/20210602182058_add_hmac_to_api_channel.rb'
+    - 'db/migrate/20210609133433_add_email_collect_to_inboxes.rb'
+    - 'db/migrate/20210618095823_add_csat_toggle_for_inbox.rb'
+    - 'db/migrate/20210927062350_add_trigger_only_during_business_hours_collect_to_campaigns.rb'
+    - 'db/migrate/20211027073553_add_imap_smtp_config_to_channel_email.rb'
+    - 'db/migrate/20211109143122_add_tweet_enabled_flag_to_twitter_channel.rb'
+    - 'db/migrate/20211216110209_add_allow_messages_after_resolved_to_inbox.rb'
+    - 'db/migrate/20220116103902_add_open_ssl_verify_mode_to_channel_email.rb'
+    - 'db/migrate/20220216151613_add_open_all_day_to_working_hour.rb'
+    - 'db/migrate/20220511072655_add_archive_column_to_portal.rb'
    - 'db/migrate/20230503101201_create_sla_policies.rb'
 RSpec/IndexedLet:
  Enabled: false
@@ -137,21 +187,9 @@ RSpec/NamedSubject:
  Enabled: false

 # we should bring this down
-RSpec/MultipleExpectations:
-  Max: 7
 RSpec/MultipleMemoizedHelpers:
  Max: 14

-# custom rules
-UseFromEmail:
-  Enabled: true
-  Exclude:
-    - 'app/models/user.rb'
-    - 'app/models/contact.rb'
-
-CustomCopLocation:
-  Enabled: true
-
 AllCops:
  NewCops: enable
  Exclude:
@@ -165,4 +203,13 @@ AllCops:
    - 'config/environments/**/*'
    - 'tmp/**/*'
    - 'storage/**/*'
-    - 'db/migrate/20230426130150_init_schema.rb'
+    - 'db/migrate/20200225162150_init_schema.rb'
+    - 'db/migrate/20210611180222_create_active_storage_variant_records.active_storage.rb'
+    - 'db/migrate/20210611180221_add_service_name_to_active_storage_blobs.active_storage.rb'
+    - db/migrate/20200309213132_add_account_id_to_agent_bot_inboxes.rb
+    - db/migrate/20200331095710_add_identifier_to_contact.rb
+    - db/migrate/20200429082655_add_medium_to_twilio_sms.rb
+    - db/migrate/20200503151130_add_account_feature_flag.rb
+    - db/migrate/20200927135222_add_last_activity_at_to_conversation.rb
+    - db/migrate/20210306170117_add_last_activity_at_to_contacts.rb
+    - db/migrate/20220809104508_revert_cascading_indexes.rb
@@ -0,0 +1,287 @@
+# This configuration was generated by
+# `rubocop --auto-gen-config`
+# on 2019-10-23 16:47:02 +0530 using RuboCop version 0.73.0.
+# The point is for the user to remove these configuration records
+# one by one as the offenses are removed from the code base.
+# Note that changes in the inspected code, or installation of new
+# versions of RuboCop, may require this file to be generated again.
+
+# Offense count: 1
+Lint/DuplicateMethods:
+  Exclude:
+    - 'app/controllers/api/v1/reports_controller.rb'
+
+# Offense count: 1
+Lint/RescueException:
+  Exclude:
+    - 'app/builders/messages/message_builder.rb'
+
+# Offense count: 4
+Lint/ShadowingOuterLocalVariable:
+  Exclude:
+    - 'app/controllers/api/v1/reports_controller.rb'
+
+# Offense count: 3
+# Configuration parameters: AllowKeywordBlockArguments.
+Lint/UnderscorePrefixedVariableName:
+  Exclude:
+    - 'app/models/account.rb'
+    - 'deploy/before_symlink.rb'
+
+# Offense count: 18
+Lint/UselessAssignment:
+  Exclude:
+    - 'app/controllers/api/v1/callbacks_controller.rb'
+    - 'app/controllers/api/v1/facebook_indicators_controller.rb'
+    - 'app/listeners/action_cable_listener.rb'
+    - 'app/listeners/reporting_listener.rb'
+    - 'app/models/channel/facebook_page.rb'
+    - 'app/models/facebook_page.rb'
+
+# Offense count: 14
+Metrics/AbcSize:
+  Max: 26
+
+# Offense count: 1
+# Configuration parameters: CountComments, ExcludedMethods.
+# ExcludedMethods: refine
+Metrics/BlockLength:
+  Max: 30
+
+# Offense count: 2
+Metrics/CyclomaticComplexity:
+  Max: 7
+
+# Offense count: 10
+# Configuration parameters: CountComments, ExcludedMethods.
+Metrics/MethodLength:
+  Max: 19
+
+# Offense count: 1
+Metrics/PerceivedComplexity:
+  Max: 8
+
+# Offense count: 6
+Naming/AccessorMethodName:
+  Exclude:
+    - 'app/builders/report_builder.rb'
+    - 'app/controllers/api/v1/accounts_controller.rb'
+    - 'app/controllers/api/v1/callbacks_controller.rb'
+    - 'app/controllers/api/v1/conversations_controller.rb'
+
+# Offense count: 9
+# Configuration parameters: EnforcedStyleForLeadingUnderscores.
+# SupportedStylesForLeadingUnderscores: disallowed, required, optional
+Naming/MemoizedInstanceVariableName:
+  Exclude:
+    - 'app/controllers/api/base_controller.rb'
+    - 'app/controllers/api/v1/conversations_controller.rb'
+    - 'app/controllers/api/v1/webhooks_controller.rb'
+    - 'app/controllers/application_controller.rb'
+    - 'app/models/message.rb'
+    - 'lib/integrations/widget/outgoing_message_builder.rb'
+
+# Offense count: 4
+# Cop supports --auto-correct.
+# Configuration parameters: MaxKeyValuePairs.
+Performance/RedundantMerge:
+  Exclude:
+    - 'app/controllers/api/v1/callbacks_controller.rb'
+    - 'app/models/message.rb'
+
+# Offense count: 1
+# Cop supports --auto-correct.
+Performance/StringReplacement:
+  Exclude:
+    - 'lib/events/base.rb'
+
+# Offense count: 4
+# Configuration parameters: Prefixes.
+# Prefixes: when, with, without
+RSpec/ContextWording:
+  Exclude:
+    - 'spec/models/contact_spec.rb'
+    - 'spec/models/user_spec.rb'
+
+# Offense count: 1
+RSpec/DescribeClass:
+  Exclude:
+    - 'spec/mailers/confirmation_instructions_spec.rb'
+
+# Offense count: 1
+RSpec/DescribeSymbol:
+  Exclude:
+    - 'spec/mailers/confirmation_instructions_spec.rb'
+
+# Offense count: 1
+# Cop supports --auto-correct.
+# Configuration parameters: AllowConsecutiveOneLiners.
+RSpec/EmptyLineAfterExample:
+  Exclude:
+    - 'spec/models/user_spec.rb'
+
+# Offense count: 1
+# Configuration parameters: Max.
+RSpec/ExampleLength:
+  Exclude:
+    - 'spec/models/conversation_spec.rb'
+
+# Offense count: 1
+# Cop supports --auto-correct.
+# Configuration parameters: EnforcedStyle.
+# SupportedStyles: single_line_only, single_statement_only, disallow
+RSpec/ImplicitSubject:
+  Exclude:
+    - 'spec/models/user_spec.rb'
+
+# Offense count: 7
+# Configuration parameters: AggregateFailuresByDefault.
+RSpec/MultipleExpectations:
+  Max: 7
+
+# Offense count: 1
+# Cop supports --auto-correct.
+# Configuration parameters: EnforcedStyle.
+# SupportedStyles: not_to, to_not
+RSpec/NotToNot:
+  Exclude:
+    - 'spec/mailers/confirmation_instructions_spec.rb'
+
+# Offense count: 1
+# Configuration parameters: IgnoreNameless, IgnoreSymbolicNames.
+RSpec/VerifiedDoubles:
+  Exclude:
+    - 'spec/models/conversation_spec.rb'
+
+# Offense count: 4
+# Cop supports --auto-correct.
+Rails/ActiveRecordAliases:
+  Exclude:
+    - 'app/controllers/api/v1/agents_controller.rb'
+    - 'app/controllers/api/v1/callbacks_controller.rb'
+    - 'app/controllers/api/v1/canned_responses_controller.rb'
+    - 'app/controllers/api/v1/contacts_controller.rb'
+
+# Offense count: 2
+# Cop supports --auto-correct.
+Rails/BelongsTo:
+  Exclude:
+    - 'app/models/message.rb'
+    - 'app/models/user.rb'
+
+# Offense count: 6
+# Cop supports --auto-correct.
+# Configuration parameters: Include.
+# Include: app/models/**/*.rb
+Rails/EnumHash:
+  Exclude:
+    - 'app/models/attachment.rb'
+    - 'app/models/conversation.rb'
+    - 'app/models/message.rb'
+    - 'app/models/user.rb'
+
+# Offense count: 1
+# Configuration parameters: Include.
+# Include: app/models/**/*.rb
+Rails/HasManyOrHasOneDependent:
+  Exclude:
+    - 'app/models/user.rb'
+
+# Offense count: 1
+# Configuration parameters: Include.
+# Include: app/models/**/*.rb
+Rails/InverseOf:
+  Exclude:
+    - 'app/models/user.rb'
+
+# Offense count: 1
+# Configuration parameters: Include.
+# Include: app/controllers/**/*.rb
+Rails/LexicallyScopedActionFilter:
+  Exclude:
+    - 'app/controllers/home_controller.rb'
+
+# Offense count: 2
+# Configuration parameters: Include.
+# Include: app/**/*.rb, config/**/*.rb, db/**/*.rb, lib/**/*.rb
+Rails/Output:
+  Exclude:
+    - 'app/bot/bot.rb'
+    - 'app/builders/account_builder.rb'
+
+# Offense count: 7
+# Cop supports --auto-correct.
+# Configuration parameters: EnforcedStyle.
+# SupportedStyles: strict, flexible
+Rails/TimeZone:
+  Exclude:
+    - 'app/builders/report_builder.rb'
+    - 'lib/reports/update_account_identity.rb'
+    - 'lib/reports/update_agent_identity.rb'
+    - 'lib/reports/update_identity.rb'
+    - 'spec/models/conversation_spec.rb'
+
+# Offense count: 8
+# Cop supports --auto-correct.
+# Configuration parameters: Include.
+# Include: app/models/**/*.rb
+Rails/Validation:
+  Exclude:
+    - 'app/models/canned_response.rb'
+    - 'app/models/channel/facebook_page.rb'
+    - 'app/models/facebook_page.rb'
+    - 'app/models/telegram_bot.rb'
+    - 'app/models/user.rb'
+
+# Offense count: 15
+# Cop supports --auto-correct.
+# Configuration parameters: AutoCorrect, EnforcedStyle.
+# SupportedStyles: nested, compact
+Style/ClassAndModuleChildren:
+  Exclude:
+    - 'app/builders/messages/message_builder.rb'
+    - 'app/controllers/api/v1/inbox_members_controller.rb'
+    - 'app/models/channel/facebook_page.rb'
+    - 'app/models/channel/web_widget.rb'
+    - 'app/presenters/conversations/event_data_presenter.rb'
+    - 'app/services/facebook/send_reply_service.rb'
+    - 'lib/integrations/facebook/delivery_status.rb'
+    - 'lib/integrations/facebook/message_creator.rb'
+    - 'lib/integrations/facebook/message_parser.rb'
+    - 'lib/integrations/widget/incoming_message_builder.rb'
+
+# Offense count: 4
+Style/CommentedKeyword:
+  Exclude:
+    - 'app/controllers/api/v1/callbacks_controller.rb'
+    - 'app/controllers/api/v1/conversations/assignments_controller.rb'
+    - 'app/controllers/api/v1/conversations/labels_controller.rb'
+    - 'app/controllers/api/v1/labels_controller.rb'
+
+# Offense count: 1
+# Configuration parameters: AllowIfModifier.
+Style/IfInsideElse:
+  Exclude:
+    - 'app/finders/conversation_finder.rb'
+
+# Offense count: 1
+Style/MixinUsage:
+  Exclude:
+    - 'app/bot/bot.rb'
+
+# Offense count: 1
+# Cop supports --auto-correct.
+# Configuration parameters: AutoCorrect, EnforcedStyle, IgnoredMethods.
+# SupportedStyles: predicate, comparison
+Style/NumericPredicate:
+  Exclude:
+    - 'spec/**/*'
+    - 'app/controllers/api/v1/callbacks_controller.rb'
+
+# Offense count: 1
+# Cop supports --auto-correct.
+# Configuration parameters: EnforcedStyle.
+# SupportedStyles: implicit, explicit
+Style/RescueStandardError:
+  Exclude:
+    - 'app/models/channel/facebook_page.rb'
@@ -1 +1 @@
-3.3.3
+3.2.2
@@ -0,0 +1,56 @@
+const path = require('path');
+const resolve = require('../config/webpack/resolve');
+
+// Chatwoot's webpack.config.js
+process.env.NODE_ENV = 'development';
+const custom = require('../config/webpack/environment');
+
+module.exports = {
+  stories: [
+    '../stories/**/*.stories.mdx',
+    '../app/javascript/**/*.stories.@(js|jsx|ts|tsx)',
+  ],
+  addons: [
+    {
+      name: '@storybook/addon-docs',
+      options: {
+        vueDocgenOptions: {
+          alias: {
+            '@': path.resolve(__dirname, '../'),
+          },
+        },
+      },
+    },
+    '@storybook/addon-links',
+    '@storybook/addon-essentials',
+    {
+      /**
+       * Fix Storybook issue with PostCSS@8
+       * @see https://github.com/storybookjs/storybook/issues/12668#issuecomment-773958085
+       */
+      name: '@storybook/addon-postcss',
+      options: {
+        postcssLoaderOptions: {
+          implementation: require('postcss'),
+        },
+      },
+    },
+  ],
+  webpackFinal: config => {
+    const newConfig = {
+      ...config,
+      resolve: {
+        ...config.resolve,
+        modules: custom.resolvedModules.map(i => i.value),
+      },
+    };
+
+    newConfig.module.rules.push({
+      test: /\.scss$/,
+      use: ['style-loader', 'css-loader', 'postcss-loader', 'sass-loader'],
+      include: path.resolve(__dirname, '../app/javascript'),
+    });
+
+    return newConfig;
+  },
+};
@@ -0,0 +1,48 @@
+import { addDecorator } from '@storybook/vue';
+import Vue from 'vue';
+import Vuex from 'vuex';
+import VueI18n from 'vue-i18n';
+import Vuelidate from 'vuelidate';
+import Multiselect from 'vue-multiselect';
+import VueDOMPurifyHTML from 'vue-dompurify-html';
+import FluentIcon from 'shared/components/FluentIcon/DashboardIcon';
+
+import WootUiKit from '../app/javascript/dashboard/components';
+import i18n from '../app/javascript/dashboard/i18n';
+import { domPurifyConfig } from 'shared/helpers/HTMLSanitizer';
+
+import '../app/javascript/dashboard/assets/scss/storybook.scss';
+
+Vue.use(VueI18n);
+Vue.use(Vuelidate);
+Vue.use(WootUiKit);
+Vue.use(Vuex);
+Vue.use(VueDOMPurifyHTML, domPurifyConfig);
+
+Vue.component('multiselect', Multiselect);
+Vue.component('fluent-icon', FluentIcon);
+
+const store = new Vuex.Store({});
+const i18nConfig = new VueI18n({
+  locale: 'en',
+  messages: i18n,
+});
+
+addDecorator(() => ({
+  template: '<story/>',
+  i18n: i18nConfig,
+  store,
+  beforeCreate: function() {
+    this.$root._i18n = this.$i18n;
+  },
+}));
+
+export const parameters = {
+  actions: { argTypesRegex: '^on[A-Z].*' },
+  controls: {
+    matchers: {
+      color: /(background|color)$/i,
+      date: /Date$/,
+    },
+  },
+};
@@ -1,10 +1,10 @@
 source 'https://rubygems.org'

-ruby '3.3.3'
+ruby '3.2.2'

 ##-- base gems for rails --##
-gem 'rack-cors', '2.0.0', require: 'rack/cors'
-gem 'rails', '~> 7.0.8.4'
+gem 'rack-cors', require: 'rack/cors'
+gem 'rails', '~> 7.0.8.0'
 # Reduces boot times through caching; required in config/boot.rb
 gem 'bootsnap', require: false

@@ -49,7 +49,7 @@ gem 'aws-sdk-s3', require: false
 # original gem isn't maintained actively
 # we wanted updated version of faraday which is a dependency for slack-ruby-client
 gem 'azure-storage-blob', git: 'https://github.com/chatwoot/azure-storage-ruby', branch: 'chatwoot', require: false
-gem 'google-cloud-storage', '>= 1.48.0', require: false
+gem 'google-cloud-storage', require: false
 gem 'image_processing'

 ##-- gems for database --#
@@ -61,23 +61,23 @@ gem 'redis-namespace'
 gem 'activerecord-import'

 ##--- gems for server & infra configuration ---##
-gem 'dotenv-rails', '>= 3.0.0'
+gem 'dotenv-rails'
 gem 'foreman'
 gem 'puma'
-gem 'vite_rails'
+gem 'webpacker'
 # metrics on heroku
 gem 'barnes'

 ##--- gems for authentication & authorization ---##
-gem 'devise', '>= 4.9.4'
+gem 'devise', '>= 4.9.3'
 gem 'devise-secure_password', git: 'https://github.com/chatwoot/devise-secure_password', branch: 'chatwoot'
-gem 'devise_token_auth', '>= 1.2.3'
+gem 'devise_token_auth'
 # authorization
 gem 'jwt'
 gem 'pundit'
 # super admin
 gem 'administrate', '>= 0.20.1'
-gem 'administrate-field-active_storage', '>= 1.0.3'
+gem 'administrate-field-active_storage', '>= 1.0.1'
 gem 'administrate-field-belongs_to_search', '>= 0.9.0'

 ##--- gems for pubsub service ---##
@@ -96,12 +96,12 @@ gem 'koala'
 # slack client
 gem 'slack-ruby-client', '~> 2.2.0'
 # for dialogflow integrations
-gem 'google-cloud-dialogflow-v2', '>= 0.24.0'
+gem 'google-cloud-dialogflow-v2'
 gem 'grpc'
 # Translate integrations
 # 'google-cloud-translate' gem depends on faraday 2.0 version
 # this dependency breaks the slack-ruby-client gem
-gem 'google-cloud-translate-v3', '>= 0.7.0'
+gem 'google-cloud-translate-v3'

 ##-- apm and error monitoring ---#
 # loaded only when environment variables are set.
@@ -111,18 +111,18 @@ gem 'elastic-apm', require: false
 gem 'newrelic_rpm', require: false
 gem 'newrelic-sidekiq-metrics', '>= 1.6.2', require: false
 gem 'scout_apm', require: false
-gem 'sentry-rails', '>= 5.19.0', require: false
+gem 'sentry-rails', '>= 5.14.0', require: false
 gem 'sentry-ruby', require: false
-gem 'sentry-sidekiq', '>= 5.19.0', require: false
+gem 'sentry-sidekiq', '>= 5.14.0', require: false

 ##-- background job processing --##
-gem 'sidekiq', '>= 7.3.1'
+gem 'sidekiq', '>= 7.2.1'
 # We want cron jobs
 gem 'sidekiq-cron', '>= 1.12.0'

 ##-- Push notification service --##
 gem 'fcm'
-gem 'web-push', '>= 3.0.1'
+gem 'web-push'

 ##-- geocoding / parse location from ip --##
 # http://www.rubygeocoder.com/
@@ -165,8 +165,8 @@ gem 'audited', '~> 5.4', '>= 5.4.1'

 # need for google auth
 gem 'omniauth', '>= 2.1.2'
-gem 'omniauth-google-oauth2', '>= 1.1.3'
-gem 'omniauth-rails_csrf_protection', '~> 1.0', '>= 1.0.2'
+gem 'omniauth-google-oauth2'
+gem 'omniauth-rails_csrf_protection', '~> 1.0'

 ## Gems for reponse bot
 # adds cosine similarity to postgres using vector extension
@@ -175,15 +175,15 @@ gem 'pgvector'
 # Convert Website HTML to Markdown
 gem 'reverse_markdown'

+# Sentiment analysis
+gem 'informers'
+
 ### Gems required only in specific deployment environments ###
 ##############################################################

 group :production do
  # we dont want request timing out in development while using byebug
  gem 'rack-timeout'
-  # for heroku autoscaling
-  gem 'judoscale-rails', require: false
-  gem 'judoscale-sidekiq', require: false
 end

 group :development do
@@ -203,10 +203,12 @@ group :development do
  gem 'rack-mini-profiler', '>= 3.2.0', require: false
  gem 'stackprof'
  # Should install the associated chrome extension to view query logs
-  gem 'meta_request', '>= 0.8.3'
+  gem 'meta_request'
 end

 group :test do
+  # Cypress in rails.
+  gem 'cypress-on-rails'
  # fast cleaning of database
  gem 'database_cleaner'
  # mock http calls
@@ -229,7 +231,7 @@ group :development, :test do
  gem 'mock_redis'
  gem 'pry-rails'
  gem 'rspec_junit_formatter'
-  gem 'rspec-rails', '>= 6.1.5'
+  gem 'rspec-rails'
  gem 'rubocop', require: false
  gem 'rubocop-performance', require: false
  gem 'rubocop-rails', require: false
@@ -33,78 +33,78 @@ GIT
 GEM
  remote: https://rubygems.org/
  specs:
-    actioncable (7.0.8.5)
-      actionpack (= 7.0.8.5)
-      activesupport (= 7.0.8.5)
+    actioncable (7.0.8)
+      actionpack (= 7.0.8)
+      activesupport (= 7.0.8)
      nio4r (~> 2.0)
      websocket-driver (>= 0.6.1)
-    actionmailbox (7.0.8.5)
-      actionpack (= 7.0.8.5)
-      activejob (= 7.0.8.5)
-      activerecord (= 7.0.8.5)
-      activestorage (= 7.0.8.5)
-      activesupport (= 7.0.8.5)
+    actionmailbox (7.0.8)
+      actionpack (= 7.0.8)
+      activejob (= 7.0.8)
+      activerecord (= 7.0.8)
+      activestorage (= 7.0.8)
+      activesupport (= 7.0.8)
      mail (>= 2.7.1)
      net-imap
      net-pop
      net-smtp
-    actionmailer (7.0.8.5)
-      actionpack (= 7.0.8.5)
-      actionview (= 7.0.8.5)
-      activejob (= 7.0.8.5)
-      activesupport (= 7.0.8.5)
+    actionmailer (7.0.8)
+      actionpack (= 7.0.8)
+      actionview (= 7.0.8)
+      activejob (= 7.0.8)
+      activesupport (= 7.0.8)
      mail (~> 2.5, >= 2.5.4)
      net-imap
      net-pop
      net-smtp
      rails-dom-testing (~> 2.0)
-    actionpack (7.0.8.5)
-      actionview (= 7.0.8.5)
-      activesupport (= 7.0.8.5)
+    actionpack (7.0.8)
+      actionview (= 7.0.8)
+      activesupport (= 7.0.8)
      rack (~> 2.0, >= 2.2.4)
      rack-test (>= 0.6.3)
      rails-dom-testing (~> 2.0)
      rails-html-sanitizer (~> 1.0, >= 1.2.0)
-    actiontext (7.0.8.5)
-      actionpack (= 7.0.8.5)
-      activerecord (= 7.0.8.5)
-      activestorage (= 7.0.8.5)
-      activesupport (= 7.0.8.5)
+    actiontext (7.0.8)
+      actionpack (= 7.0.8)
+      activerecord (= 7.0.8)
+      activestorage (= 7.0.8)
+      activesupport (= 7.0.8)
      globalid (>= 0.6.0)
      nokogiri (>= 1.8.5)
-    actionview (7.0.8.5)
-      activesupport (= 7.0.8.5)
+    actionview (7.0.8)
+      activesupport (= 7.0.8)
      builder (~> 3.1)
      erubi (~> 1.4)
      rails-dom-testing (~> 2.0)
      rails-html-sanitizer (~> 1.1, >= 1.2.0)
    active_record_query_trace (1.8)
-    activejob (7.0.8.5)
-      activesupport (= 7.0.8.5)
+    activejob (7.0.8)
+      activesupport (= 7.0.8)
      globalid (>= 0.3.6)
-    activemodel (7.0.8.5)
-      activesupport (= 7.0.8.5)
-    activerecord (7.0.8.5)
-      activemodel (= 7.0.8.5)
-      activesupport (= 7.0.8.5)
+    activemodel (7.0.8)
+      activesupport (= 7.0.8)
+    activerecord (7.0.8)
+      activemodel (= 7.0.8)
+      activesupport (= 7.0.8)
    activerecord-import (1.4.1)
      activerecord (>= 4.2)
-    activestorage (7.0.8.5)
-      actionpack (= 7.0.8.5)
-      activejob (= 7.0.8.5)
-      activerecord (= 7.0.8.5)
-      activesupport (= 7.0.8.5)
+    activestorage (7.0.8)
+      actionpack (= 7.0.8)
+      activejob (= 7.0.8)
+      activerecord (= 7.0.8)
+      activesupport (= 7.0.8)
      marcel (~> 1.0)
      mini_mime (>= 1.1.0)
-    activesupport (7.0.8.5)
+    activesupport (7.0.8)
      concurrent-ruby (~> 1.0, >= 1.0.2)
      i18n (>= 1.6, < 2)
      minitest (>= 5.1)
      tzinfo (~> 2.0)
    acts-as-taggable-on (9.0.1)
      activerecord (>= 6.0, < 7.1)
-    addressable (2.8.7)
-      public_suffix (>= 2.0.2, < 7.0)
+    addressable (2.8.4)
+      public_suffix (>= 2.0.2, < 6.0)
    administrate (0.20.1)
      actionpack (>= 6.0, < 8.0)
      actionview (>= 6.0, < 8.0)
@@ -113,7 +113,7 @@ GEM
      kaminari (~> 1.2.2)
      sassc-rails (~> 2.1)
      selectize-rails (~> 0.6)
-    administrate-field-active_storage (1.0.3)
+    administrate-field-active_storage (1.0.1)
      administrate (>= 0.2.2)
      rails (>= 7.0)
    administrate-field-belongs_to_search (0.9.0)
@@ -148,15 +148,15 @@ GEM
    barnes (0.0.9)
      multi_json (~> 1)
      statsd-ruby (~> 1.1)
-    base64 (0.2.0)
-    bcrypt (3.1.20)
-    bigdecimal (3.1.8)
+    base64 (0.1.1)
+    bcrypt (3.1.19)
    bindex (0.8.1)
+    blingfire (0.1.8)
    bootsnap (1.16.0)
      msgpack (~> 1.2)
    brakeman (5.4.1)
    browser (5.3.1)
-    builder (3.3.0)
+    builder (3.2.4)
    bullet (7.0.7)
      activesupport (>= 3.0.0)
      uniform_notifier (~> 1.11)
@@ -169,58 +169,53 @@ GEM
    climate_control (1.2.0)
    coderay (1.1.3)
    commonmarker (0.23.10)
-    concurrent-ruby (1.3.4)
+    concurrent-ruby (1.2.3)
    connection_pool (2.4.1)
-    crack (1.0.0)
-      bigdecimal
+    crack (0.4.5)
      rexml
    crass (1.0.6)
-    csv (3.3.0)
-    csv-safe (3.3.1)
-      csv (~> 3.0)
+    csv-safe (3.2.1)
+    cypress-on-rails (1.16.0)
+      rack
    database_cleaner (2.0.2)
      database_cleaner-active_record (>= 2, < 3)
    database_cleaner-active_record (2.1.0)
      activerecord (>= 5.a)
      database_cleaner-core (~> 2.0.0)
    database_cleaner-core (2.0.1)
-    datadog-ci (0.8.3)
-      msgpack
    date (3.3.4)
-    ddtrace (1.23.2)
-      datadog-ci (~> 0.8.1)
-      debase-ruby_core_source (= 3.3.1)
-      libdatadog (~> 7.0.0.1.0)
-      libddwaf (~> 1.14.0.0.0)
+    ddtrace (1.11.1)
+      debase-ruby_core_source (>= 0.10.16, <= 3.2.0)
+      libdatadog (~> 2.0.0.1.0)
+      libddwaf (~> 1.8.2.0.0)
      msgpack
-    debase-ruby_core_source (3.3.1)
+    debase-ruby_core_source (3.2.0)
    debug (1.8.0)
      irb (>= 1.5.0)
      reline (>= 0.3.1)
    declarative (0.0.20)
-    devise (4.9.4)
+    devise (4.9.3)
      bcrypt (~> 3.0)
      orm_adapter (~> 0.1)
      railties (>= 4.1.0)
      responders
      warden (~> 1.2.3)
-    devise_token_auth (1.2.3)
+    devise_token_auth (1.2.1)
      bcrypt (~> 3.0)
      devise (> 3.5.2, < 5)
-      rails (>= 4.2.0, < 7.2)
-    diff-lcs (1.5.1)
-    digest-crc (0.6.5)
+      rails (>= 4.2.0, < 7.1)
+    diff-lcs (1.5.0)
+    digest-crc (0.6.4)
      rake (>= 12.0.0, < 14.0.0)
    docile (1.4.0)
    domain_name (0.5.20190701)
      unf (>= 0.0.5, < 1.0.0)
-    dotenv (3.1.2)
-    dotenv-rails (3.1.2)
-      dotenv (= 3.1.2)
-      railties (>= 6.1)
+    dotenv (2.8.1)
+    dotenv-rails (2.8.1)
+      dotenv (= 2.8.1)
+      railties (>= 3.2)
    down (5.4.0)
      addressable (~> 2.8)
-    dry-cli (1.1.0)
    ecma-re-validator (0.4.0)
      regexp_parser (~> 2.2)
    elastic-apm (4.6.2)
@@ -228,8 +223,8 @@ GEM
      http (>= 3.0)
      ruby2_keywords
    email_reply_trimmer (0.1.13)
-    erubi (1.13.0)
-    et-orbi (1.2.11)
+    erubi (1.12.0)
+    et-orbi (1.2.7)
      tzinfo
    execjs (2.8.1)
    facebook-messenger (2.0.1)
@@ -242,8 +237,9 @@ GEM
      railties (>= 5.0.0)
    faker (3.2.0)
      i18n (>= 1.8.11, < 2)
-    faraday (2.9.0)
-      faraday-net_http (>= 2.0, < 3.2)
+    faraday (2.7.4)
+      faraday-net_http (>= 2.0, < 3.1)
+      ruby2_keywords (>= 0.0.4)
    faraday-follow_redirects (0.3.0)
      faraday (>= 1, < 3)
    faraday-mashify (0.1.1)
@@ -251,12 +247,11 @@ GEM
      hashie
    faraday-multipart (1.0.4)
      multipart-post (~> 2)
-    faraday-net_http (3.1.0)
-      net-http
+    faraday-net_http (3.0.2)
    faraday-net_http_persistent (2.1.0)
      faraday (~> 2.5)
      net-http-persistent (~> 4.0)
-    faraday-retry (2.2.1)
+    faraday-retry (2.1.0)
      faraday (~> 2.0)
    fcm (1.0.8)
      faraday (>= 1.0.0, < 3.0)
@@ -267,10 +262,10 @@ GEM
      rake
    flag_shih_tzu (0.3.23)
    foreman (0.87.2)
-    fugit (1.11.1)
-      et-orbi (~> 1, >= 1.2.11)
+    fugit (1.9.0)
+      et-orbi (~> 1, >= 1.2.7)
      raabro (~> 1.4)
-    gapic-common (0.20.0)
+    gapic-common (0.18.0)
      faraday (>= 1.9, < 3.a)
      faraday-retry (>= 1.0, < 3.a)
      google-protobuf (~> 3.14)
@@ -282,75 +277,72 @@ GEM
    gli (2.21.1)
    globalid (1.2.1)
      activesupport (>= 6.1)
-    gmail_xoauth (0.4.3)
+    gmail_xoauth (0.4.2)
      oauth (>= 0.3.6)
-    google-apis-core (0.15.1)
+    google-apis-core (0.11.0)
      addressable (~> 2.5, >= 2.5.1)
-      googleauth (~> 1.9)
-      httpclient (>= 2.8.3, < 3.a)
+      googleauth (>= 0.16.2, < 2.a)
+      httpclient (>= 2.8.1, < 3.a)
      mini_mime (~> 1.0)
-      mutex_m
      representable (~> 3.0)
      retriable (>= 2.0, < 4.a)
-    google-apis-iamcredentials_v1 (0.22.0)
-      google-apis-core (>= 0.15.0, < 2.a)
-    google-apis-storage_v1 (0.47.0)
-      google-apis-core (>= 0.15.0, < 2.a)
-    google-cloud-core (1.7.1)
-      google-cloud-env (>= 1.0, < 3.a)
+      rexml
+      webrick
+    google-apis-iamcredentials_v1 (0.17.0)
+      google-apis-core (>= 0.11.0, < 2.a)
+    google-apis-storage_v1 (0.19.0)
+      google-apis-core (>= 0.9.0, < 2.a)
+    google-cloud-core (1.6.0)
+      google-cloud-env (~> 1.0)
      google-cloud-errors (~> 1.0)
-    google-cloud-dialogflow-v2 (0.31.0)
-      gapic-common (>= 0.20.0, < 2.a)
+    google-cloud-dialogflow-v2 (0.23.0)
+      gapic-common (>= 0.18.0, < 2.a)
      google-cloud-errors (~> 1.0)
      google-cloud-location (>= 0.4, < 2.a)
-    google-cloud-env (2.2.1)
-      faraday (>= 1.0, < 3.a)
+    google-cloud-env (1.6.0)
+      faraday (>= 0.17.3, < 3.0)
    google-cloud-errors (1.3.1)
-    google-cloud-location (0.6.0)
-      gapic-common (>= 0.20.0, < 2.a)
+    google-cloud-location (0.4.0)
+      gapic-common (>= 0.17.1, < 2.a)
      google-cloud-errors (~> 1.0)
-    google-cloud-storage (1.52.0)
+    google-cloud-storage (1.44.0)
      addressable (~> 2.8)
      digest-crc (~> 0.4)
-      google-apis-core (~> 0.13)
-      google-apis-iamcredentials_v1 (~> 0.18)
-      google-apis-storage_v1 (~> 0.38)
+      google-apis-iamcredentials_v1 (~> 0.1)
+      google-apis-storage_v1 (~> 0.19.0)
      google-cloud-core (~> 1.6)
-      googleauth (~> 1.9)
+      googleauth (>= 0.16.2, < 2.a)
      mini_mime (~> 1.0)
-    google-cloud-translate-v3 (0.10.0)
-      gapic-common (>= 0.20.0, < 2.a)
+    google-cloud-translate-v3 (0.6.0)
+      gapic-common (>= 0.17.1, < 2.a)
      google-cloud-errors (~> 1.0)
-    google-protobuf (3.25.5)
-    google-protobuf (3.25.5-arm64-darwin)
-    google-protobuf (3.25.5-x86_64-darwin)
-    google-protobuf (3.25.5-x86_64-linux)
-    googleapis-common-protos (1.6.0)
-      google-protobuf (>= 3.18, < 5.a)
-      googleapis-common-protos-types (~> 1.7)
-      grpc (~> 1.41)
-    googleapis-common-protos-types (1.14.0)
-      google-protobuf (~> 3.18)
-    googleauth (1.11.2)
-      faraday (>= 1.0, < 3.a)
-      google-cloud-env (~> 2.1)
+    google-protobuf (3.22.3)
+    google-protobuf (3.22.3-arm64-darwin)
+    google-protobuf (3.22.3-x86_64-darwin)
+    google-protobuf (3.22.3-x86_64-linux)
+    googleapis-common-protos (1.4.0)
+      google-protobuf (~> 3.14)
+      googleapis-common-protos-types (~> 1.2)
+      grpc (~> 1.27)
+    googleapis-common-protos-types (1.6.0)
+      google-protobuf (~> 3.14)
+    googleauth (1.5.2)
+      faraday (>= 0.17.3, < 3.a)
      jwt (>= 1.4, < 3.0)
+      memoist (~> 0.16)
      multi_json (~> 1.11)
      os (>= 0.9, < 2.0)
      signet (>= 0.16, < 2.a)
    groupdate (6.2.1)
      activesupport (>= 5.2)
-    grpc (1.62.0)
-      google-protobuf (~> 3.25)
+    grpc (1.54.0)
+      google-protobuf (~> 3.21)
      googleapis-common-protos-types (~> 1.0)
-    grpc (1.62.0-arm64-darwin)
-      google-protobuf (~> 3.25)
+    grpc (1.54.0-x86_64-darwin)
+      google-protobuf (~> 3.21)
      googleapis-common-protos-types (~> 1.0)
-    grpc (1.62.0-x86_64-darwin)
-      google-protobuf (~> 3.25)
-      googleapis-common-protos-types (~> 1.0)
-    grpc (1.62.0-x86_64-linux)
-      google-protobuf (~> 3.25)
+    grpc (1.54.0-x86_64-linux)
+      google-protobuf (~> 3.21)
      googleapis-common-protos-types (~> 1.0)
    haikunator (1.1.1)
    hairtrigger (1.0.0)
@@ -358,8 +350,9 @@ GEM
      ruby2ruby (~> 2.4)
      ruby_parser (~> 3.10)
    hana (1.3.7)
-    hashdiff (1.1.0)
+    hashdiff (1.0.1)
    hashie (5.0.0)
+    hkdf (1.0.0)
    http (5.1.1)
      addressable (~> 2.8)
      http-cookie (~> 1.0)
@@ -373,11 +366,15 @@ GEM
      mini_mime (>= 1.0.0)
      multi_xml (>= 0.5.2)
    httpclient (2.8.3)
-    i18n (1.14.6)
+    i18n (1.14.1)
      concurrent-ruby (~> 1.0)
    image_processing (1.12.2)
      mini_magick (>= 4.9.5, < 5)
      ruby-vips (>= 2.0.17, < 3)
+    informers (0.2.0)
+      blingfire (>= 0.1.7)
+      numo-narray
+      onnxruntime (>= 0.5.1)
    io-console (0.6.0)
    irb (1.7.2)
      reline (>= 0.3.6)
@@ -397,15 +394,7 @@ GEM
      hana (~> 1.3)
      regexp_parser (~> 2.0)
      uri_template (~> 0.7)
-    judoscale-rails (1.8.2)
-      judoscale-ruby (= 1.8.2)
-      railties
-    judoscale-ruby (1.8.2)
-    judoscale-sidekiq (1.8.2)
-      judoscale-ruby (= 1.8.2)
-      sidekiq (>= 5.0)
-    jwt (2.8.1)
-      base64
+    jwt (2.7.0)
    kaminari (1.2.2)
      activesupport (>= 4.1.0)
      kaminari-actionview (= 1.2.2)
@@ -428,15 +417,15 @@ GEM
      addressable (~> 2.8)
    letter_opener (1.8.1)
      launchy (>= 2.2, < 3)
-    libdatadog (7.0.0.1.0)
-    libdatadog (7.0.0.1.0-x86_64-linux)
-    libddwaf (1.14.0.0.0)
+    libdatadog (2.0.0.1.0)
+    libdatadog (2.0.0.1.0-x86_64-linux)
+    libddwaf (1.8.2.0.0)
      ffi (~> 1.0)
-    libddwaf (1.14.0.0.0-arm64-darwin)
+    libddwaf (1.8.2.0.0-arm64-darwin)
      ffi (~> 1.0)
-    libddwaf (1.14.0.0.0-x86_64-darwin)
+    libddwaf (1.8.2.0.0-x86_64-darwin)
      ffi (~> 1.0)
-    libddwaf (1.14.0.0.0-x86_64-linux)
+    libddwaf (1.8.2.0.0-x86_64-linux)
      ffi (~> 1.0)
    line-bot-api (1.28.0)
    liquid (5.4.0)
@@ -446,7 +435,6 @@ GEM
    llhttp-ffi (0.4.0)
      ffi-compiler (~> 1.0)
      rake (~> 13.0)
-    logger (1.6.0)
    lograge (0.14.0)
      actionpack (>= 4)
      activesupport (>= 4)
@@ -460,33 +448,31 @@ GEM
      net-imap
      net-pop
      net-smtp
-    marcel (1.0.4)
+    marcel (1.0.2)
    maxminddb (0.1.22)
-    meta_request (0.8.3)
+    memoist (0.16.2)
+    meta_request (0.7.4)
      rack-contrib (>= 1.1, < 3)
-      railties (>= 3.0.0, < 8)
-    method_source (1.1.0)
+      railties (>= 3.0.0, < 7.1)
+    method_source (1.0.0)
    mime-types (3.4.1)
      mime-types-data (~> 3.2015)
    mime-types-data (3.2023.0218.1)
    mini_magick (4.12.0)
    mini_mime (1.1.5)
-    mini_portile2 (2.8.7)
-    minitest (5.25.1)
+    mini_portile2 (2.8.5)
+    minitest (5.21.2)
    mock_redis (0.36.0)
      ruby2_keywords
    msgpack (1.7.0)
    multi_json (1.15.0)
    multi_xml (0.6.0)
    multipart-post (2.3.0)
-    mutex_m (0.3.0)
    neighbor (0.2.3)
      activerecord (>= 5.2)
-    net-http (0.4.1)
-      uri
    net-http-persistent (4.0.2)
      connection_pool (~> 2.2)
-    net-imap (0.4.17)
+    net-imap (0.4.9)
      date
      net-protocol
    net-pop (0.1.2)
@@ -501,16 +487,17 @@ GEM
      sidekiq
    newrelic_rpm (9.6.0)
      base64
-    nio4r (2.7.3)
-    nokogiri (1.16.7)
+    nio4r (2.7.0)
+    nokogiri (1.16.0)
      mini_portile2 (~> 2.8.2)
      racc (~> 1.4)
-    nokogiri (1.16.7-arm64-darwin)
+    nokogiri (1.16.0-arm64-darwin)
      racc (~> 1.4)
-    nokogiri (1.16.7-x86_64-darwin)
+    nokogiri (1.16.0-x86_64-darwin)
      racc (~> 1.4)
-    nokogiri (1.16.7-x86_64-linux)
+    nokogiri (1.16.0-x86_64-linux)
      racc (~> 1.4)
+    numo-narray (0.9.2.1)
    oauth (1.1.0)
      oauth-tty (~> 1.0, >= 1.0.1)
      snaky_hash (~> 2.0)
@@ -528,18 +515,26 @@ GEM
      hashie (>= 3.4.6)
      rack (>= 2.2.3)
      rack-protection
-    omniauth-google-oauth2 (1.1.3)
+    omniauth-google-oauth2 (1.1.1)
      jwt (>= 2.0)
-      oauth2 (~> 2.0)
+      oauth2 (~> 2.0.6)
      omniauth (~> 2.0)
-      omniauth-oauth2 (~> 1.8)
+      omniauth-oauth2 (~> 1.8.0)
    omniauth-oauth2 (1.8.0)
      oauth2 (>= 1.4, < 3)
      omniauth (~> 2.0)
-    omniauth-rails_csrf_protection (1.0.2)
+    omniauth-rails_csrf_protection (1.0.1)
      actionpack (>= 4.2)
      omniauth (~> 2.0)
-    openssl (3.2.0)
+    onnxruntime (0.7.6)
+      ffi
+    onnxruntime (0.7.6-arm64-darwin)
+      ffi
+    onnxruntime (0.7.6-x86_64-darwin)
+      ffi
+    onnxruntime (0.7.6-x86_64-linux)
+      ffi
+    openssl (3.1.0)
    orm_adapter (0.5.0)
    os (1.1.4)
    parallel (1.23.0)
@@ -557,44 +552,43 @@ GEM
      method_source (~> 1.0)
    pry-rails (0.3.9)
      pry (>= 0.10.4)
-    public_suffix (6.0.0)
-    puma (6.4.3)
+    public_suffix (5.0.1)
+    puma (6.4.2)
      nio4r (~> 2.0)
    pundit (2.3.0)
      activesupport (>= 3.0.0)
    raabro (1.4.0)
-    racc (1.8.1)
-    rack (2.2.10)
+    racc (1.7.3)
+    rack (2.2.8)
    rack-attack (6.7.0)
      rack (>= 1.0, < 4)
-    rack-contrib (2.5.0)
+    rack-contrib (2.4.0)
      rack (< 4)
-    rack-cors (2.0.0)
+    rack-cors (2.0.1)
      rack (>= 2.0.0)
    rack-mini-profiler (3.2.0)
      rack (>= 1.2.0)
-    rack-protection (3.2.0)
-      base64 (>= 0.1.0)
+    rack-protection (3.1.0)
      rack (~> 2.2, >= 2.2.4)
-    rack-proxy (0.7.7)
+    rack-proxy (0.7.6)
      rack
    rack-test (2.1.0)
      rack (>= 1.3)
    rack-timeout (0.6.3)
-    rails (7.0.8.5)
-      actioncable (= 7.0.8.5)
-      actionmailbox (= 7.0.8.5)
-      actionmailer (= 7.0.8.5)
-      actionpack (= 7.0.8.5)
-      actiontext (= 7.0.8.5)
-      actionview (= 7.0.8.5)
-      activejob (= 7.0.8.5)
-      activemodel (= 7.0.8.5)
-      activerecord (= 7.0.8.5)
-      activestorage (= 7.0.8.5)
-      activesupport (= 7.0.8.5)
+    rails (7.0.8)
+      actioncable (= 7.0.8)
+      actionmailbox (= 7.0.8)
+      actionmailer (= 7.0.8)
+      actionpack (= 7.0.8)
+      actiontext (= 7.0.8)
+      actionview (= 7.0.8)
+      activejob (= 7.0.8)
+      activemodel (= 7.0.8)
+      activerecord (= 7.0.8)
+      activestorage (= 7.0.8)
+      activesupport (= 7.0.8)
      bundler (>= 1.15.0)
-      railties (= 7.0.8.5)
+      railties (= 7.0.8)
    rails-dom-testing (2.2.0)
      activesupport (>= 5.0.0)
      minitest
@@ -602,21 +596,21 @@ GEM
    rails-html-sanitizer (1.6.0)
      loofah (~> 2.21)
      nokogiri (~> 1.14)
-    railties (7.0.8.5)
-      actionpack (= 7.0.8.5)
-      activesupport (= 7.0.8.5)
+    railties (7.0.8)
+      actionpack (= 7.0.8)
+      activesupport (= 7.0.8)
      method_source
      rake (>= 12.2)
      thor (~> 1.0)
      zeitwerk (~> 2.5)
    rainbow (3.1.1)
-    rake (13.2.1)
+    rake (13.1.0)
    rb-fsevent (0.11.2)
    rb-inotify (0.10.1)
      ffi (~> 1.0)
    redis (5.0.6)
      redis-client (>= 0.9.0)
-    redis-client (0.22.2)
+    redis-client (0.19.1)
      connection_pool
    redis-namespace (1.10.0)
      redis (>= 4)
@@ -640,24 +634,24 @@ GEM
    retriable (3.1.2)
    reverse_markdown (2.1.1)
      nokogiri
-    rexml (3.3.9)
-    rspec-core (3.13.0)
-      rspec-support (~> 3.13.0)
-    rspec-expectations (3.13.2)
+    rexml (3.2.5)
+    rspec-core (3.12.2)
+      rspec-support (~> 3.12.0)
+    rspec-expectations (3.12.3)
      diff-lcs (>= 1.2.0, < 2.0)
-      rspec-support (~> 3.13.0)
-    rspec-mocks (3.13.1)
+      rspec-support (~> 3.12.0)
+    rspec-mocks (3.12.5)
      diff-lcs (>= 1.2.0, < 2.0)
-      rspec-support (~> 3.13.0)
-    rspec-rails (7.0.1)
-      actionpack (>= 7.0)
-      activesupport (>= 7.0)
-      railties (>= 7.0)
-      rspec-core (~> 3.13)
-      rspec-expectations (~> 3.13)
-      rspec-mocks (~> 3.13)
-      rspec-support (~> 3.13)
-    rspec-support (3.13.1)
+      rspec-support (~> 3.12.0)
+    rspec-rails (6.0.2)
+      actionpack (>= 6.1)
+      activesupport (>= 6.1)
+      railties (>= 6.1)
+      rspec-core (~> 3.12)
+      rspec-expectations (~> 3.12)
+      rspec-mocks (~> 3.12)
+      rspec-support (~> 3.12)
+    rspec-support (3.12.0)
    rspec_junit_formatter (0.6.0)
      rspec-core (>= 2, < 4, != 2.12.0)
    rubocop (1.50.2)
@@ -714,24 +708,23 @@ GEM
      activerecord (>= 4)
      activesupport (>= 4)
    selectize-rails (0.12.6)
-    sentry-rails (5.19.0)
+    semantic_range (3.0.0)
+    sentry-rails (5.14.0)
      railties (>= 5.0)
-      sentry-ruby (~> 5.19.0)
-    sentry-ruby (5.19.0)
-      bigdecimal
+      sentry-ruby (~> 5.14.0)
+    sentry-ruby (5.14.0)
      concurrent-ruby (~> 1.0, >= 1.0.2)
-    sentry-sidekiq (5.19.0)
-      sentry-ruby (~> 5.19.0)
+    sentry-sidekiq (5.14.0)
+      sentry-ruby (~> 5.14.0)
      sidekiq (>= 3.0)
    sexp_processor (4.17.0)
    shoulda-matchers (5.3.0)
      activesupport (>= 5.2.0)
-    sidekiq (7.3.1)
+    sidekiq (7.2.1)
      concurrent-ruby (< 2)
      connection_pool (>= 2.3.0)
-      logger
      rack (>= 2.2.4)
-      redis-client (>= 0.22.2)
+      redis-client (>= 0.19.0)
    sidekiq-cron (1.12.0)
      fugit (~> 1.8)
      globalid (>= 1.0.1)
@@ -772,7 +765,7 @@ GEM
    stripe (8.5.0)
    telephone_number (1.4.20)
    test-prof (1.2.1)
-    thor (1.3.1)
+    thor (1.3.0)
    tilt (2.3.0)
    time_diff (0.3.0)
      activesupport
@@ -797,19 +790,11 @@ GEM
    unf_ext (0.0.8.2)
    unicode-display_width (2.4.2)
    uniform_notifier (1.16.0)
-    uri (0.13.0)
    uri_template (0.7.0)
-    valid_email2 (5.2.6)
+    valid_email2 (4.0.6)
      activemodel (>= 3.2)
      mail (~> 2.5)
-    version_gem (1.1.4)
-    vite_rails (3.0.17)
-      railties (>= 5.1, < 8)
-      vite_ruby (~> 3.0, >= 3.2.2)
-    vite_ruby (3.8.0)
-      dry-cli (>= 0.7, < 2)
-      rack-proxy (~> 0.6, >= 0.6.1)
-      zeitwerk (~> 2.2)
+    version_gem (1.1.2)
    warden (1.2.9)
      rack (>= 2.0.9)
    web-console (4.2.1)
@@ -817,13 +802,20 @@ GEM
      activemodel (>= 6.0.0)
      bindex (>= 0.4.0)
      railties (>= 6.0.0)
-    web-push (3.0.1)
+    web-push (3.0.0)
+      hkdf (~> 1.0)
      jwt (~> 2.0)
      openssl (~> 3.0)
-    webmock (3.23.1)
+    webmock (3.18.1)
      addressable (>= 2.8.0)
      crack (>= 0.3.2)
      hashdiff (>= 0.4.0, < 2.0.0)
+    webpacker (5.4.4)
+      activesupport (>= 5.2)
+      rack-proxy (>= 0.6.1)
+      railties (>= 5.2)
+      semantic_range (>= 2.3.0)
+    webrick (1.8.1)
    websocket-driver (0.7.6)
      websocket-extensions (>= 0.1.0)
    websocket-extensions (0.1.5)
@@ -831,7 +823,7 @@ GEM
    working_hours (1.4.1)
      activesupport (>= 3.2)
      tzinfo
-    zeitwerk (2.6.17)
+    zeitwerk (2.6.12)

 PLATFORMS
  arm64-darwin-20
@@ -849,7 +841,7 @@ DEPENDENCIES
  activerecord-import
  acts-as-taggable-on
  administrate (>= 0.20.1)
-  administrate-field-active_storage (>= 1.0.3)
+  administrate-field-active_storage (>= 1.0.1)
  administrate-field-belongs_to_search (>= 0.9.0)
  annotate
  attr_extras
@@ -866,13 +858,14 @@ DEPENDENCIES
  climate_control
  commonmarker
  csv-safe
+  cypress-on-rails
  database_cleaner
  ddtrace
  debug (~> 1.8)
-  devise (>= 4.9.4)
+  devise (>= 4.9.3)
  devise-secure_password!
-  devise_token_auth (>= 1.2.3)
-  dotenv-rails (>= 3.0.0)
+  devise_token_auth
+  dotenv-rails
  down
  elastic-apm
  email_reply_trimmer
@@ -884,9 +877,9 @@ DEPENDENCIES
  foreman
  geocoder
  gmail_xoauth
-  google-cloud-dialogflow-v2 (>= 0.24.0)
-  google-cloud-storage (>= 1.48.0)
-  google-cloud-translate-v3 (>= 0.7.0)
+  google-cloud-dialogflow-v2
+  google-cloud-storage
+  google-cloud-translate-v3
  groupdate
  grpc
  haikunator
@@ -894,11 +887,10 @@ DEPENDENCIES
  hashie
  html2text!
  image_processing
+  informers
  jbuilder
  json_refs
  json_schemer
-  judoscale-rails
-  judoscale-sidekiq
  jwt
  kaminari
  koala
@@ -908,16 +900,16 @@ DEPENDENCIES
  listen
  lograge (~> 0.14.0)
  maxminddb
-  meta_request (>= 0.8.3)
+  meta_request
  mock_redis
  neighbor
  net-smtp (~> 0.3.4)
  newrelic-sidekiq-metrics (>= 1.6.2)
  newrelic_rpm
  omniauth (>= 2.1.2)
-  omniauth-google-oauth2 (>= 1.1.3)
+  omniauth-google-oauth2
  omniauth-oauth2
-  omniauth-rails_csrf_protection (~> 1.0, >= 1.0.2)
+  omniauth-rails_csrf_protection (~> 1.0)
  pg
  pg_search
  pgvector
@@ -926,16 +918,16 @@ DEPENDENCIES
  puma
  pundit
  rack-attack (>= 6.7.0)
-  rack-cors (= 2.0.0)
+  rack-cors
  rack-mini-profiler (>= 3.2.0)
  rack-timeout
-  rails (~> 7.0.8.4)
+  rails (~> 7.0.8.0)
  redis
  redis-namespace
  responders (>= 3.1.1)
  rest-client
  reverse_markdown
-  rspec-rails (>= 6.1.5)
+  rspec-rails
  rspec_junit_formatter
  rubocop
  rubocop-performance
@@ -944,11 +936,11 @@ DEPENDENCIES
  scout_apm
  scss_lint
  seed_dump
-  sentry-rails (>= 5.19.0)
+  sentry-rails (>= 5.14.0)
  sentry-ruby
-  sentry-sidekiq (>= 5.19.0)
+  sentry-sidekiq (>= 5.14.0)
  shoulda-matchers
-  sidekiq (>= 7.3.1)
+  sidekiq (>= 7.2.1)
  sidekiq-cron (>= 1.12.0)
  simplecov (= 0.17.1)
  slack-ruby-client (~> 2.2.0)
@@ -965,15 +957,15 @@ DEPENDENCIES
  tzinfo-data
  uglifier
  valid_email2
-  vite_rails
  web-console (>= 4.2.1)
-  web-push (>= 3.0.1)
+  web-push
  webmock
+  webpacker
  wisper (= 2.0.0)
  working_hours

 RUBY VERSION
-   ruby 3.3.3p89
+   ruby 3.2.2p185

 BUNDLED WITH
-   2.5.16
+   2.4.6
@@ -1,4 +1,4 @@
-Copyright (c) 2017-2024 Chatwoot Inc.
+Copyright (c) 2017-2021 Chatwoot Inc.

 Portions of this software are licensed as follows:

@@ -6,7 +6,7 @@ RAILS_ENV ?= development
 setup:
 	gem install bundler
 	bundle install
-	pnpm install
+	yarn install

 db_create:
 	RAILS_ENV=$(RAILS_ENV) bundle exec rails db:create
@@ -17,9 +17,6 @@ db_migrate:
 db_seed:
 	RAILS_ENV=$(RAILS_ENV) bundle exec rails db:seed

-db_reset:
-	RAILS_ENV=$(RAILS_ENV) bundle exec rails db:reset
-
 db:
 	RAILS_ENV=$(RAILS_ENV) bundle exec rails db:chatwoot_prepare

@@ -30,7 +27,7 @@ server:
 	RAILS_ENV=$(RAILS_ENV) bundle exec rails server -b 0.0.0.0 -p 3000

 burn:
-	bundle && pnpm install
+	bundle && yarn

 run:
 	@if [ -f ./.overmind.sock ]; then \
@@ -52,4 +49,4 @@ debug_worker:
 docker: 
 	docker build -t $(APP_NAME) -f ./docker/Dockerfile .

-.PHONY: setup db_create db_migrate db_seed db_reset db console server burn docker run force_run debug debug_worker
+.PHONY: setup db_create db_migrate db_seed db console server burn docker run force_run debug debug_worker
@@ -1,4 +1,4 @@
 backend: bin/rails s -p 3000
+frontend: export NODE_OPTIONS=--openssl-legacy-provider && bin/webpack-dev-server
 # https://github.com/mperham/sidekiq/issues/3090#issuecomment-389748695
 worker: dotenv bundle exec sidekiq -C config/sidekiq.yml
-vite: bin/vite dev
@@ -1,3 +1,3 @@
 backend: RAILS_ENV=test bin/rails s -p 5050
-vite: bin/vite dev
+frontend: export NODE_OPTIONS=--openssl-legacy-provider && bin/webpack-dev-server
 worker: RAILS_ENV=test dotenv bundle exec sidekiq -C config/sidekiq.yml
@@ -1,12 +1,9 @@
-## 🚨 Note: This branch is unstable. For the stable branch's source code, please use the branch [3.x](https://github.com/chatwoot/chatwoot/tree/3.x)
-
-
 <img src="https://user-images.githubusercontent.com/2246121/282256557-1570674b-d142-4198-9740-69404cc6a339.png#gh-light-mode-only" width="100%" alt="Chat dashboard dark mode"/>
 <img src="https://user-images.githubusercontent.com/2246121/282256632-87f6a01b-6467-4e0e-8a93-7bbf66d03a17.png#gh-dark-mode-only" width="100%" alt="Chat dashboard"/>

 ___

-# Chatwoot
+# Chatwoot 

 Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
 <p>
@@ -26,6 +23,7 @@ Customer engagement suite, an open-source alternative to Intercom, Zendesk, Sale
  <img src="https://img.shields.io/github/commit-activity/m/chatwoot/chatwoot" alt="Commits-per-month">
  <a title="Crowdin" target="_self" href="https://chatwoot.crowdin.com/chatwoot"><img src="https://badges.crowdin.net/e/37ced7eba411064bd792feb3b7a28b16/localized.svg"></a>
  <a href="https://discord.gg/cJXdrwS"><img src="https://img.shields.io/discord/647412545203994635" alt="Discord"></a>
+  <a href="https://huntr.dev/bounties/disclose"><img src="https://cdn.huntr.dev/huntr_security_badge_mono.svg" alt="Huntr"></a>
  <a href="https://status.chatwoot.com"><img src="https://img.shields.io/endpoint?url=https%3A%2F%2Fraw.githubusercontent.com%2Fchatwoot%2Fstatus%2Fmaster%2Fapi%2Fchatwoot%2Fuptime.json" alt="uptime"></a>
  <a href="https://status.chatwoot.com"><img src="https://img.shields.io/endpoint?url=https%3A%2F%2Fraw.githubusercontent.com%2Fchatwoot%2Fstatus%2Fmaster%2Fapi%2Fchatwoot%2Fresponse-time.json" alt="response time"></a>
  <a href="https://artifacthub.io/packages/helm/chatwoot/chatwoot"><img src="https://img.shields.io/endpoint?url=https://artifacthub.io/badge/repository/artifact-hub" alt="Artifact HUB"></a>
@@ -101,7 +99,7 @@ Chatwoot now supports 1-Click deployment to DigitalOcean as a kubernetes app.

 ### Other deployment options

-For other supported options, checkout our [deployment page](https://chatwoot.com/deploy).
+For other supported options, checkout our [deployment page](https://chatwoot.com/deploy). 

 ## Security

@@ -1 +1 @@
-3.13.0
+3.3.1
@@ -1 +1 @@
-3.0.0
+2.7.0
@@ -55,7 +55,7 @@
      "plan": "heroku-redis:mini"
    },
    {
-      "plan": "heroku-postgresql:essential-0"
+      "plan": "heroku-postgresql:mini"
    }
  ],
  "stack": "heroku-20",
@@ -72,11 +72,6 @@
      "scripts": {
        "test": "bundle exec rake test"
      }
-    },
-    "review": {
-      "scripts": {
-        "postdeploy": "bundle exec rails db:seed"
-      }
    }
  }
 }
@@ -59,7 +59,7 @@ class ContactIdentifyAction
  def existing_email_contact
    return if params[:email].blank?

-    @existing_email_contact ||= account.contacts.from_email(params[:email])
+    @existing_email_contact ||= account.contacts.find_by(email: params[:email])
  end

  def existing_phone_number_contact
@@ -2,4 +2,5 @@
 //= link administrate/application.css
 //= link administrate/application.js
 //= link administrate-field-active_storage/application.css
+//= link dashboardChart.js
 //= link secretField.js
@@ -0,0 +1,55 @@
+// eslint-disable-next-line
+function prepareData(data) {
+  var labels = [];
+  var dataSet = [];
+  data.forEach(item => {
+    labels.push(item[0]);
+    dataSet.push(item[1]);
+  });
+  return { labels, dataSet };
+}
+
+function getChartOptions() {
+  var fontFamily =
+    'PlusJakarta,-apple-system,system-ui,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif';
+  return {
+    responsive: true,
+    legend: { labels: { fontFamily } },
+    scales: {
+      xAxes: [
+        {
+          barPercentage: 1.26,
+          ticks: { fontFamily },
+          gridLines: { display: false },
+        },
+      ],
+      yAxes: [
+        {
+          ticks: { fontFamily },
+          gridLines: { display: false },
+        },
+      ],
+    },
+  };
+}
+
+// eslint-disable-next-line
+function drawSuperAdminDashboard(data) {
+  var ctx = document.getElementById('dashboard-chart').getContext('2d');
+  var chartData = prepareData(data);
+  // eslint-disable-next-line
+  new Chart(ctx, {
+    type: 'bar',
+    data: {
+      labels: chartData.labels,
+      datasets: [
+        {
+          label: 'Conversations',
+          data: chartData.dataSet,
+          backgroundColor: '#1f93ff',
+        },
+      ],
+    },
+    options: getChartOptions(),
+  });
+}
@@ -9,7 +9,7 @@
  padding: 4px 12px;

  .icon-container {
-    margin-right: 2px;
+    margin-right: 4px;

  }

@@ -86,5 +86,8 @@ $swift-ease-out-duration: .4s !default;
 $swift-ease-out-timing-function: cubic-bezier(.25, .8, .25, 1) !default;
 $swift-ease-out: all $swift-ease-out-duration $swift-ease-out-timing-function !default;

+// Ionicons
+$ionicons-font-path: '~ionicons/fonts';
+
 // Transitions
 $transition-ease-in: all 0.250s ease-in;
@@ -2,7 +2,7 @@

 class AccountBuilder
  include CustomExceptions::Account
-  pattr_initialize [:account_name, :email!, :confirmed, :user, :user_full_name, :user_password, :super_admin, :locale]
+  pattr_initialize [:account_name!, :email!, :confirmed, :user, :user_full_name, :user_password, :super_admin, :locale]

  def perform
    if @user.nil?
@@ -15,30 +15,18 @@ class AccountBuilder
    end
    [@user, @account]
  rescue StandardError => e
-    Rails.logger.debug e.inspect
+    puts e.inspect
    raise e
  end

  private

-  def user_full_name
-    # the empty string ensures that not-null constraint is not violated
-    @user_full_name || ''
-  end
-
-  def account_name
-    # the empty string ensures that not-null constraint is not violated
-    @account_name || ''
-  end
-
  def validate_email
-    raise InvalidEmail.new({ domain_blocked: domain_blocked }) if domain_blocked?
-
    address = ValidEmail2::Address.new(@email)
-    if address.valid? && !address.disposable?
+    if address.valid? # && !address.disposable?
      true
    else
-      raise InvalidEmail.new({ valid: address.valid?, disposable: address.disposable? })
+      raise InvalidEmail.new(valid: address.valid?)
    end
  end

@@ -51,7 +39,7 @@ class AccountBuilder
  end

  def create_account
-    @account = Account.create!(name: account_name, locale: I18n.locale)
+    @account = Account.create!(name: @account_name, locale: I18n.locale)
    Current.account = @account
  end

@@ -76,26 +64,9 @@ class AccountBuilder
    @user = User.new(email: @email,
                     password: user_password,
                     password_confirmation: user_password,
-                     name: user_full_name)
+                     name: @user_full_name)
    @user.type = 'SuperAdmin' if @super_admin
    @user.confirm if @confirmed
    @user.save!
  end
-
-  def domain_blocked?
-    domain = @email.split('@').last
-
-    blocked_domains.each do |blocked_domain|
-      return true if domain.match?(blocked_domain)
-    end
-
-    false
-  end
-
-  def blocked_domains
-    domains = GlobalConfigService.load('BLOCKED_EMAIL_DOMAINS', '')
-    return [] if domains.blank?
-
-    domains.split("\n").map(&:strip)
-  end
 end
@@ -1,54 +0,0 @@
-# The AgentBuilder class is responsible for creating a new agent.
-# It initializes with necessary attributes and provides a perform method
-# to create a user and account user in a transaction.
-class AgentBuilder
-  # Initializes an AgentBuilder with necessary attributes.
-  # @param email [String] the email of the user.
-  # @param name [String] the name of the user.
-  # @param role [String] the role of the user, defaults to 'agent' if not provided.
-  # @param inviter [User] the user who is inviting the agent (Current.user in most cases).
-  # @param availability [String] the availability status of the user, defaults to 'offline' if not provided.
-  # @param auto_offline [Boolean] the auto offline status of the user.
-  pattr_initialize [:email, { name: '' }, :inviter, :account, { role: :agent }, { availability: :offline }, { auto_offline: false }]
-
-  # Creates a user and account user in a transaction.
-  # @return [User] the created user.
-  def perform
-    ActiveRecord::Base.transaction do
-      @user = find_or_create_user
-      create_account_user
-    end
-    @user
-  end
-
-  private
-
-  # Finds a user by email or creates a new one with a temporary password.
-  # @return [User] the found or created user.
-  def find_or_create_user
-    user = User.from_email(email)
-    return user if user
-
-    temp_password = "1!aA#{SecureRandom.alphanumeric(12)}"
-    User.create!(email: email, name: name, password: temp_password, password_confirmation: temp_password)
-  end
-
-  # Checks if the user needs confirmation.
-  # @return [Boolean] true if the user is persisted and not confirmed, false otherwise.
-  def user_needs_confirmation?
-    @user.persisted? && !@user.confirmed?
-  end
-
-  # Creates an account user linking the user to the current account.
-  def create_account_user
-    AccountUser.create!({
-      account_id: account.id,
-      user_id: @user.id,
-      inviter_id: inviter.id
-    }.merge({
-      role: role,
-      availability: availability,
-      auto_offline: auto_offline
-    }.compact))
-  end
-end
@@ -19,9 +19,9 @@ class ContactInboxWithContactBuilder

    ActiveRecord::Base.transaction(requires_new: true) do
      build_contact_with_contact_inbox
+      update_contact_avatar(@contact) unless @contact.avatar.attached?
+      @contact_inbox
    end
-    update_contact_avatar(@contact) unless @contact.avatar.attached?
-    @contact_inbox
  end

  private
@@ -75,7 +75,7 @@ class ContactInboxWithContactBuilder
  def find_contact_by_email(email)
    return if email.blank?

-    account.contacts.from_email(email)
+    account.contacts.find_by(email: email.downcase)
  end

  def find_contact_by_phone_number(phone_number)
@@ -53,23 +53,7 @@ class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
  end

  def conversation
-    @conversation ||= set_conversation_based_on_inbox_config
-  end
-
-  def set_conversation_based_on_inbox_config
-    if @inbox.lock_to_single_conversation
-      Conversation.where(conversation_params).order(created_at: :desc).first || build_conversation
-    else
-      find_or_build_for_multiple_conversations
-    end
-  end
-
-  def find_or_build_for_multiple_conversations
-    # If lock to single conversation is disabled, we will create a new conversation if previous conversation is resolved
-    last_conversation = Conversation.where(conversation_params).where.not(status: :resolved).order(created_at: :desc).first
-    return build_conversation if last_conversation.nil?
-
-    last_conversation
+    @conversation ||= Conversation.find_by(conversation_params) || build_conversation
  end

  def build_conversation
@@ -69,28 +69,9 @@ class Messages::Instagram::MessageBuilder < Messages::Messenger::MessageBuilder
  end

  def conversation
-    @conversation ||= set_conversation_based_on_inbox_config
-  end
-
-  def instagram_direct_message_conversation
-    Conversation.where(conversation_params)
-                .where("additional_attributes ->> 'type' = 'instagram_direct_message'")
-  end
-
-  def set_conversation_based_on_inbox_config
-    if @inbox.lock_to_single_conversation
-      instagram_direct_message_conversation.order(created_at: :desc).first || build_conversation
-    else
-      find_or_build_for_multiple_conversations
-    end
-  end
-
-  def find_or_build_for_multiple_conversations
-    last_conversation = instagram_direct_message_conversation.where.not(status: :resolved).order(created_at: :desc).first
-
-    return build_conversation if last_conversation.nil?
-
-    last_conversation
+    @conversation ||= Conversation.where(conversation_params).find_by(
+      "additional_attributes ->> 'type' = 'instagram_direct_message'"
+    ) || build_conversation
  end

  def message_content
@@ -27,7 +27,7 @@ class Messages::Messenger::MessageBuilder
    file_type = attachment['type'].to_sym
    params = { file_type: file_type, account_id: @message.account_id }

-    if [:image, :file, :audio, :video, :share, :story_mention, :ig_reel].include? file_type
+    if [:image, :file, :audio, :video, :share, :story_mention].include? file_type
      params.merge!(file_type_params(attachment))
    elsif file_type == :location
      params.merge!(location_params(attachment))
@@ -54,13 +54,6 @@ class V2::ReportBuilder
    }
  end

-  def bot_summary
-    {
-      bot_resolutions_count: bot_resolutions.count,
-      bot_handoffs_count: bot_handoffs.count
-    }
-  end
-
  def conversation_metrics
    if params[:type].equal?(:account)
      live_conversations
@@ -78,8 +71,6 @@ class V2::ReportBuilder
       avg_first_response_time
       avg_resolution_time reply_time
       resolutions_count
-       bot_resolutions_count
-       bot_handoffs_count
       reply_time].include?(params[:metric])
  end

@@ -132,7 +123,6 @@ class V2::ReportBuilder
      unattended: @open_conversations.unattended.count
    }
    metric[:unassigned] = @open_conversations.unassigned.count if params[:type].equal?(:account)
-    metric[:pending] = @open_conversations.pending.count if params[:type].equal?(:account)
    metric
  end
 end
@@ -1,53 +0,0 @@
-class V2::Reports::AgentSummaryBuilder < V2::Reports::BaseSummaryBuilder
-  pattr_initialize [:account!, :params!]
-
-  def build
-    set_grouped_conversations_count
-    set_grouped_avg_reply_time
-    set_grouped_avg_first_response_time
-    set_grouped_avg_resolution_time
-    prepare_report
-  end
-
-  private
-
-  def set_grouped_conversations_count
-    @grouped_conversations_count = Current.account.conversations.where(created_at: range).group('assignee_id').count
-  end
-
-  def set_grouped_avg_resolution_time
-    @grouped_avg_resolution_time = get_grouped_average(reporting_events.where(name: 'conversation_resolved'))
-  end
-
-  def set_grouped_avg_first_response_time
-    @grouped_avg_first_response_time = get_grouped_average(reporting_events.where(name: 'first_response'))
-  end
-
-  def set_grouped_avg_reply_time
-    @grouped_avg_reply_time = get_grouped_average(reporting_events.where(name: 'reply_time'))
-  end
-
-  def group_by_key
-    :user_id
-  end
-
-  def reporting_events
-    @reporting_events ||= Current.account.reporting_events.where(created_at: range)
-  end
-
-  def prepare_report
-    account.account_users.each_with_object([]) do |account_user, arr|
-      arr << {
-        id: account_user.user_id,
-        conversations_count: @grouped_conversations_count[account_user.user_id],
-        avg_resolution_time: @grouped_avg_resolution_time[account_user.user_id],
-        avg_first_response_time: @grouped_avg_first_response_time[account_user.user_id],
-        avg_reply_time: @grouped_avg_reply_time[account_user.user_id]
-      }
-    end
-  end
-
-  def average_value_key
-    ActiveModel::Type::Boolean.new.cast(params[:business_hours]).present? ? :value_in_business_hours : :value
-  end
-end
@@ -1,17 +0,0 @@
-class V2::Reports::BaseSummaryBuilder
-  include DateRangeHelper
-
-  private
-
-  def group_by_key
-    # Override this method
-  end
-
-  def get_grouped_average(events)
-    events.group(group_by_key).average(average_value_key)
-  end
-
-  def average_value_key
-    params[:business_hours].present? ? :value_in_business_hours : :value
-  end
-end
@@ -1,54 +0,0 @@
-class V2::Reports::BotMetricsBuilder
-  include DateRangeHelper
-  attr_reader :account, :params
-
-  def initialize(account, params)
-    @account = account
-    @params = params
-  end
-
-  def metrics
-    {
-      conversation_count: bot_conversations.count,
-      message_count: bot_messages.count,
-      resolution_rate: bot_resolution_rate.to_i,
-      handoff_rate: bot_handoff_rate.to_i
-    }
-  end
-
-  private
-
-  def bot_activated_inbox_ids
-    @bot_activated_inbox_ids ||= account.inboxes.filter(&:active_bot?).map(&:id)
-  end
-
-  def bot_conversations
-    @bot_conversations ||= account.conversations.where(inbox_id: bot_activated_inbox_ids).where(created_at: range)
-  end
-
-  def bot_messages
-    @bot_messages ||= account.messages.outgoing.where(conversation_id: bot_conversations.ids).where(created_at: range)
-  end
-
-  def bot_resolutions_count
-    account.reporting_events.joins(:conversation).select(:conversation_id).where(account_id: account.id, name: :conversation_bot_resolved,
-                                                                                 created_at: range).distinct.count
-  end
-
-  def bot_handoffs_count
-    account.reporting_events.joins(:conversation).select(:conversation_id).where(account_id: account.id, name: :conversation_bot_handoff,
-                                                                                 created_at: range).distinct.count
-  end
-
-  def bot_resolution_rate
-    return 0 if bot_conversations.count.zero?
-
-    bot_resolutions_count.to_f / bot_conversations.count * 100
-  end
-
-  def bot_handoff_rate
-    return 0 if bot_conversations.count.zero?
-
-    bot_handoffs_count.to_f / bot_conversations.count * 100
-  end
-end
@@ -1,30 +0,0 @@
-class V2::Reports::Conversations::BaseReportBuilder
-  pattr_initialize :account, :params
-
-  private
-
-  AVG_METRICS = %w[avg_first_response_time avg_resolution_time reply_time].freeze
-  COUNT_METRICS = %w[
-    conversations_count
-    incoming_messages_count
-    outgoing_messages_count
-    resolutions_count
-    bot_resolutions_count
-    bot_handoffs_count
-  ].freeze
-
-  def builder_class(metric)
-    case metric
-    when *AVG_METRICS
-      V2::Reports::Timeseries::AverageReportBuilder
-    when *COUNT_METRICS
-      V2::Reports::Timeseries::CountReportBuilder
-    end
-  end
-
-  def log_invalid_metric
-    Rails.logger.error "ReportBuilder: Invalid metric - #{params[:metric]}"
-
-    {}
-  end
-end
@@ -1,30 +0,0 @@
-class V2::Reports::Conversations::MetricBuilder < V2::Reports::Conversations::BaseReportBuilder
-  def summary
-    {
-      conversations_count: count('conversations_count'),
-      incoming_messages_count: count('incoming_messages_count'),
-      outgoing_messages_count: count('outgoing_messages_count'),
-      avg_first_response_time: count('avg_first_response_time'),
-      avg_resolution_time: count('avg_resolution_time'),
-      resolutions_count: count('resolutions_count'),
-      reply_time: count('reply_time')
-    }
-  end
-
-  def bot_summary
-    {
-      bot_resolutions_count: count('bot_resolutions_count'),
-      bot_handoffs_count: count('bot_handoffs_count')
-    }
-  end
-
-  private
-
-  def count(metric)
-    builder_class(metric).new(account, builder_params(metric)).aggregate_value
-  end
-
-  def builder_params(metric)
-    params.merge({ metric: metric })
-  end
-end
@@ -1,21 +0,0 @@
-class V2::Reports::Conversations::ReportBuilder < V2::Reports::Conversations::BaseReportBuilder
-  def timeseries
-    perform_action(:timeseries)
-  end
-
-  def aggregate_value
-    perform_action(:aggregate_value)
-  end
-
-  private
-
-  def perform_action(method_name)
-    return builder.new(account, params).public_send(method_name) if builder.present?
-
-    log_invalid_metric
-  end
-
-  def builder
-    builder_class(params[:metric])
-  end
-end
@@ -1,49 +0,0 @@
-class V2::Reports::TeamSummaryBuilder < V2::Reports::BaseSummaryBuilder
-  pattr_initialize [:account!, :params!]
-
-  def build
-    set_grouped_conversations_count
-    set_grouped_avg_reply_time
-    set_grouped_avg_first_response_time
-    set_grouped_avg_resolution_time
-    prepare_report
-  end
-
-  private
-
-  def set_grouped_conversations_count
-    @grouped_conversations_count = Current.account.conversations.where(created_at: range).group('team_id').count
-  end
-
-  def set_grouped_avg_resolution_time
-    @grouped_avg_resolution_time = get_grouped_average(reporting_events.where(name: 'conversation_resolved'))
-  end
-
-  def set_grouped_avg_first_response_time
-    @grouped_avg_first_response_time = get_grouped_average(reporting_events.where(name: 'first_response'))
-  end
-
-  def set_grouped_avg_reply_time
-    @grouped_avg_reply_time = get_grouped_average(reporting_events.where(name: 'reply_time'))
-  end
-
-  def reporting_events
-    @reporting_events ||= Current.account.reporting_events.where(created_at: range).joins(:conversation)
-  end
-
-  def group_by_key
-    'conversations.team_id'
-  end
-
-  def prepare_report
-    account.teams.each_with_object([]) do |team, arr|
-      arr << {
-        id: team.id,
-        conversations_count: @grouped_conversations_count[team.id],
-        avg_resolution_time: @grouped_avg_resolution_time[team.id],
-        avg_first_response_time: @grouped_avg_first_response_time[team.id],
-        avg_reply_time: @grouped_avg_reply_time[team.id]
-      }
-    end
-  end
-end
@@ -1,48 +0,0 @@
-class V2::Reports::Timeseries::AverageReportBuilder < V2::Reports::Timeseries::BaseTimeseriesBuilder
-  def timeseries
-    grouped_average_time = reporting_events.average(average_value_key)
-    grouped_event_count = reporting_events.count
-    grouped_average_time.each_with_object([]) do |element, arr|
-      event_date, average_time = element
-      arr << {
-        value: average_time,
-        timestamp: event_date.in_time_zone(timezone).to_i,
-        count: grouped_event_count[event_date]
-      }
-    end
-  end
-
-  def aggregate_value
-    object_scope.average(average_value_key)
-  end
-
-  private
-
-  def event_name
-    metric_to_event_name = {
-      avg_first_response_time: :first_response,
-      avg_resolution_time: :conversation_resolved,
-      reply_time: :reply_time
-    }
-    metric_to_event_name[params[:metric].to_sym]
-  end
-
-  def object_scope
-    scope.reporting_events.where(name: event_name, created_at: range)
-  end
-
-  def reporting_events
-    @grouped_values = object_scope.group_by_period(
-      group_by,
-      :created_at,
-      default_value: 0,
-      range: range,
-      permit: %w[day week month year hour],
-      time_zone: timezone
-    )
-  end
-
-  def average_value_key
-    @average_value_key ||= params[:business_hours].present? ? :value_in_business_hours : :value
-  end
-end
@@ -1,46 +0,0 @@
-class V2::Reports::Timeseries::BaseTimeseriesBuilder
-  include TimezoneHelper
-  include DateRangeHelper
-  DEFAULT_GROUP_BY = 'day'.freeze
-
-  pattr_initialize :account, :params
-
-  def scope
-    case params[:type].to_sym
-    when :account
-      account
-    when :inbox
-      inbox
-    when :agent
-      user
-    when :label
-      label
-    when :team
-      team
-    end
-  end
-
-  def inbox
-    @inbox ||= account.inboxes.find(params[:id])
-  end
-
-  def user
-    @user ||= account.users.find(params[:id])
-  end
-
-  def label
-    @label ||= account.labels.find(params[:id])
-  end
-
-  def team
-    @team ||= account.teams.find(params[:id])
-  end
-
-  def group_by
-    @group_by ||= %w[day week month year hour].include?(params[:group_by]) ? params[:group_by] : DEFAULT_GROUP_BY
-  end
-
-  def timezone
-    @timezone ||= timezone_name_from_offset(params[:timezone_offset])
-  end
-end
@@ -1,71 +0,0 @@
-class V2::Reports::Timeseries::CountReportBuilder < V2::Reports::Timeseries::BaseTimeseriesBuilder
-  def timeseries
-    grouped_count.each_with_object([]) do |element, arr|
-      event_date, event_count = element
-
-      # The `event_date` is in Date format (without time), such as "Wed, 15 May 2024".
-      # We need a timestamp for the start of the day. However, we can't use `event_date.to_time.to_i`
-      # because it converts the date to 12:00 AM server timezone.
-      # The desired output should be 12:00 AM in the specified timezone.
-      arr << { value: event_count, timestamp: event_date.in_time_zone(timezone).to_i }
-    end
-  end
-
-  def aggregate_value
-    object_scope.count
-  end
-
-  private
-
-  def metric
-    @metric ||= params[:metric]
-  end
-
-  def object_scope
-    send("scope_for_#{metric}")
-  end
-
-  def scope_for_conversations_count
-    scope.conversations.where(account_id: account.id, created_at: range)
-  end
-
-  def scope_for_incoming_messages_count
-    scope.messages.where(account_id: account.id, created_at: range).incoming.unscope(:order)
-  end
-
-  def scope_for_outgoing_messages_count
-    scope.messages.where(account_id: account.id, created_at: range).outgoing.unscope(:order)
-  end
-
-  def scope_for_resolutions_count
-    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
-      name: :conversation_resolved,
-      conversations: { status: :resolved }, created_at: range
-    ).distinct
-  end
-
-  def scope_for_bot_resolutions_count
-    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
-      name: :conversation_bot_resolved,
-      conversations: { status: :resolved }, created_at: range
-    ).distinct
-  end
-
-  def scope_for_bot_handoffs_count
-    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
-      name: :conversation_bot_handoff,
-      created_at: range
-    ).distinct
-  end
-
-  def grouped_count
-    @grouped_values = object_scope.group_by_period(
-      group_by,
-      :created_at,
-      default_value: 0,
-      range: range,
-      permit: %w[day week month year hour],
-      time_zone: timezone
-    ).count
-  end
-end
@@ -1,30 +1,20 @@
 class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
-  before_action :fetch_agent, except: [:create, :index, :bulk_create]
+  before_action :fetch_agent, except: [:create, :index]
  before_action :check_authorization
+  before_action :find_user, only: [:create]
  before_action :validate_limit, only: [:create]
-  before_action :validate_limit_for_bulk_create, only: [:bulk_create]
+  before_action :create_user, only: [:create]
+  before_action :save_account_user, only: [:create]

  def index
    @agents = agents
  end

-  def create
-    builder = AgentBuilder.new(
-      email: new_agent_params['email'],
-      name: new_agent_params['name'],
-      role: new_agent_params['role'],
-      availability: new_agent_params['availability'],
-      auto_offline: new_agent_params['auto_offline'],
-      inviter: current_user,
-      account: Current.account
-    )
-
-    @agent = builder.perform
-  end
+  def create; end

  def update
    @agent.update!(agent_params.slice(:name).compact)
-    @agent.current_account_user.update!(agent_params.slice(*account_user_attributes).compact)
+    @agent.current_account_user.update!(agent_params.slice(:role, :availability, :auto_offline).compact)
  end

  def destroy
@@ -33,30 +23,6 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
    head :ok
  end

-  def bulk_create
-    emails = params[:emails]
-
-    emails.each do |email|
-      builder = AgentBuilder.new(
-        email: email,
-        name: email.split('@').first,
-        inviter: current_user,
-        account: Current.account
-      )
-      begin
-        builder.perform
-      rescue ActiveRecord::RecordInvalid => e
-        Rails.logger.info "[Agent#bulk_create] ignoring email #{email}, errors: #{e.record.errors}"
-      end
-    end
-
-    # This endpoint is used to bulk create agents during onboarding
-    # onboarding_step key in present in Current account custom attributes, since this is a one time operation
-    Current.account.custom_attributes.delete('onboarding_step')
-    Current.account.save!
-    head :ok
-  end
-
  private

  def check_authorization
@@ -67,47 +33,50 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
    @agent = agents.find(params[:id])
  end

-  def account_user_attributes
-    [:role, :availability, :auto_offline]
+  def find_user
+    @user =  User.find_by(email: new_agent_params[:email])
  end

-  def allowed_agent_params
-    [:name, :email, :name, :role, :availability, :auto_offline]
+  # TODO: move this to a builder and combine the save account user method into a builder
+  # ensure the account user association is also created in a single transaction
+  def create_user
+    return @user.send_confirmation_instructions if @user
+
+    @user = User.create!(new_agent_params.slice(:email, :name, :password, :password_confirmation))
+  end
+
+  def save_account_user
+    AccountUser.create!({
+      account_id: Current.account.id,
+      user_id: @user.id,
+      inviter_id: current_user.id
+    }.merge({
+      role: new_agent_params[:role],
+      availability: new_agent_params[:availability],
+      auto_offline: new_agent_params[:auto_offline]
+    }.compact))
  end

  def agent_params
-    params.require(:agent).permit(allowed_agent_params)
+    params.require(:agent).permit(:name, :email, :name, :role, :availability, :auto_offline)
  end

  def new_agent_params
+    # intial string ensures the password requirements are met
+    temp_password = "1!aA#{SecureRandom.alphanumeric(12)}"
    params.require(:agent).permit(:email, :name, :role, :availability, :auto_offline)
+          .merge!(password: temp_password, password_confirmation: temp_password, inviter: current_user)
  end

  def agents
    @agents ||= Current.account.users.order_by_full_name.includes(:account_users, { avatar_attachment: [:blob] })
  end

-  def validate_limit_for_bulk_create
-    limit_available = params[:emails].count <= available_agent_count
-
-    render_payment_required('Account limit exceeded. Please purchase more licenses') unless limit_available
-  end
-
  def validate_limit
-    render_payment_required('Account limit exceeded. Please purchase more licenses') unless can_add_agent?
-  end
-
-  def available_agent_count
-    Current.account.usage_limits[:agents] - agents.count
-  end
-
-  def can_add_agent?
-    available_agent_count.positive?
+    render_payment_required('Account limit exceeded. Please purchase more licenses') if agents.count >= Current.account.usage_limits[:agents]
  end

  def delete_user_record(agent)
    DeleteObjectJob.perform_later(agent) if agent.reload.account_users.blank?
  end
 end
-
-Api::V1::Accounts::AgentsController.prepend_mod_with('Api::V1::Accounts::AgentsController')
@@ -6,15 +6,13 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController

  def index
    @portal_articles = @portal.articles
-
-    set_article_count
-
-    @articles = @articles.search(list_params)
+    @all_articles = @portal_articles.search(list_params)
+    @articles_count = @all_articles.count

    @articles = if list_params[:category_slug].present?
-                  @articles.order_by_position.page(@current_page)
+                  @all_articles.order_by_position.page(@current_page)
                else
-                  @articles.order_by_updated_at.page(@current_page)
+                  @all_articles.order_by_updated_at.page(@current_page)
                end
  end

@@ -45,19 +43,6 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController

  private

-  def set_article_count
-    # Search the params without status and author_id, use this to
-    # compute mine count published draft etc
-    base_search_params = list_params.except(:status, :author_id)
-    @articles = @portal_articles.search(base_search_params)
-
-    @articles_count = @articles.count
-    @mine_articles_count = @articles.search_by_author(Current.user.id).count
-    @published_articles_count = @articles.published.count
-    @draft_articles_count = @articles.draft.count
-    @archived_articles_count = @articles.archived.count
-  end
-
  def fetch_article
    @article = @portal.articles.find(params[:id])
  end
@@ -68,10 +53,9 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController

  def article_params
    params.require(:article).permit(
-      :title, :slug, :position, :content, :description, :position, :category_id, :author_id, :associated_article_id, :status,
-      :locale, meta: [:title,
-                      :description,
-                      { tags: [] }]
+      :title, :slug, :position, :content, :description, :position, :category_id, :author_id, :associated_article_id, :status, meta: [:title,
+                                                                                                                                     :description,
+                                                                                                                                     { tags: [] }]
    )
  end

@@ -21,6 +21,6 @@ class Api::V1::Accounts::BulkActionsController < Api::V1::Accounts::BaseControll
  end

  def permitted_params
-    params.permit(:type, :snoozed_until, ids: [], fields: [:status, :assignee_id, :team_id], labels: [add: [], remove: []])
+    params.permit(:type, ids: [], fields: [:status, :assignee_id, :team_id], labels: [add: [], remove: []])
  end
 end
@@ -2,9 +2,13 @@ class Api::V1::Accounts::Channels::TwilioChannelsController < Api::V1::Accounts:
  before_action :authorize_request

  def create
-    process_create
-  rescue StandardError => e
-    render_could_not_create_error(e.message)
+    ActiveRecord::Base.transaction do
+      authenticate_twilio
+      build_inbox
+      setup_webhooks if @twilio_channel.sms?
+    rescue StandardError => e
+      render_could_not_create_error(e.message)
+    end
  end

  private
@@ -13,14 +17,6 @@ class Api::V1::Accounts::Channels::TwilioChannelsController < Api::V1::Accounts:
    authorize ::Inbox
  end

-  def process_create
-    ActiveRecord::Base.transaction do
-      authenticate_twilio
-      build_inbox
-      setup_webhooks if @twilio_channel.sms?
-    end
-  end
-
  def authenticate_twilio
    client = if permitted_params[:api_key_sid].present?
               Twilio::REST::Client.new(permitted_params[:api_key_sid], permitted_params[:auth_token], permitted_params[:account_sid])
@@ -46,8 +46,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController

  def export
    column_names = params['column_names']
-    filter_params = { :payload => params.permit!['payload'], :label => params.permit!['label'] }
-    Account::ContactsExportJob.perform_later(Current.account.id, Current.user.id, column_names, filter_params)
+    Account::ContactsExportJob.perform_later(Current.account.id, column_names)
    head :ok, message: I18n.t('errors.contacts.export.success')
  end

@@ -62,14 +61,10 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
  def show; end

  def filter
-    result = ::Contacts::FilterService.new(Current.account, Current.user, params.permit!).perform
+    result = ::Contacts::FilterService.new(params.permit!, current_user).perform
    contacts = result[:contacts]
    @contacts_count = result[:count]
    @contacts = fetch_contacts(contacts)
-  rescue CustomExceptions::CustomFilter::InvalidAttribute,
-         CustomExceptions::CustomFilter::InvalidOperator,
-         CustomExceptions::CustomFilter::InvalidValue => e
-    render_could_not_create_error(e.message)
  end

  def contactable_inboxes
@@ -153,7 +148,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
  end

  def permitted_params
-    params.permit(:name, :identifier, :email, :phone_number, :avatar, :blocked, :avatar_url, additional_attributes: {}, custom_attributes: {})
+    params.permit(:name, :identifier, :email, :phone_number, :avatar, :avatar_url, additional_attributes: {}, custom_attributes: {})
  end

  def contact_custom_attributes
@@ -1,28 +0,0 @@
-class Api::V1::Accounts::Conversations::DraftMessagesController < Api::V1::Accounts::Conversations::BaseController
-  def show
-    render json: { has_draft: false } and return unless Redis::Alfred.exists?(draft_redis_key)
-
-    draft_message = Redis::Alfred.get(draft_redis_key)
-    render json: { has_draft: true, message: draft_message }
-  end
-
-  def update
-    Redis::Alfred.set(draft_redis_key, draft_message_params)
-    head :ok
-  end
-
-  def destroy
-    Redis::Alfred.delete(draft_redis_key)
-    head :ok
-  end
-
-  private
-
-  def draft_redis_key
-    format(Redis::Alfred::CONVERSATION_DRAFT_MESSAGE, id: @conversation.id)
-  end
-
-  def draft_message_params
-    params.dig(:draft_message, :message) || ''
-  end
-end
@@ -13,7 +13,7 @@ class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::

  def destroy
    ActiveRecord::Base.transaction do
-      message.update!(content: I18n.t('conversations.messages.deleted'), content_type: :text, content_attributes: { deleted: true })
+      message.update!(content: I18n.t('conversations.messages.deleted'), content_attributes: { deleted: true })
      message.attachments.destroy_all
    end
  end
@@ -36,18 +36,10 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
    end
  end

-  def update
-    @conversation.update!(permitted_update_params)
-  end
-
  def filter
    result = ::Conversations::FilterService.new(params.permit!, current_user).perform
    @conversations = result[:conversations]
    @conversations_count = result[:count]
-  rescue CustomExceptions::CustomFilter::InvalidAttribute,
-         CustomExceptions::CustomFilter::InvalidOperator,
-         CustomExceptions::CustomFilter::InvalidValue => e
-    render_could_not_create_error(e.message)
  end

  def mute
@@ -118,11 +110,6 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro

  private

-  def permitted_update_params
-    # TODO: Move the other conversation attributes to this method and remove specific endpoints for each attribute
-    params.permit(:priority)
-  end
-
  def update_last_seen_on_conversation(last_seen_at, update_assignee)
    # rubocop:disable Rails/SkipsModelValidations
    @conversation.update_column(:agent_last_seen_at, last_seen_at)
@@ -189,5 +176,3 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
    @conversation.assignee_id? && Current.user == @conversation.assignee
  end
 end
-
-Api::V1::Accounts::ConversationsController.prepend_mod_with('Api::V1::Accounts::ConversationsController')
@@ -1,32 +0,0 @@
-class Api::V1::Accounts::Google::AuthorizationsController < Api::V1::Accounts::BaseController
-  include GoogleConcern
-  before_action :check_authorization
-
-  def create
-    email = params[:authorization][:email]
-    redirect_url = google_client.auth_code.authorize_url(
-      {
-        redirect_uri: "#{base_url}/google/callback",
-        scope: 'email profile https://mail.google.com/',
-        response_type: 'code',
-        prompt: 'consent', # the oauth flow does not return a refresh token, this is supposed to fix it
-        access_type: 'offline', # the default is 'online'
-        client_id: GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_ID', nil)
-      }
-    )
-
-    if redirect_url
-      cache_key = "google::#{email.downcase}"
-      ::Redis::Alfred.setex(cache_key, Current.account.id, 5.minutes)
-      render json: { success: true, url: redirect_url }
-    else
-      render json: { success: false }, status: :unprocessable_entity
-    end
-  end
-
-  private
-
-  def check_authorization
-    raise Pundit::NotAuthorizedError unless Current.account_user.administrator?
-  end
-end
@@ -10,7 +10,7 @@ class Api::V1::Accounts::Integrations::AppsController < Api::V1::Accounts::BaseC
  private

  def fetch_apps
-    @apps = Integrations::App.all.select { |app| app.active?(Current.account) }
+    @apps = Integrations::App.all.select(&:active?)
  end

  def fetch_app
@@ -1,53 +0,0 @@
-class Api::V1::Accounts::Integrations::CaptainController < Api::V1::Accounts::BaseController
-  before_action :hook
-
-  def proxy
-    response = HTTParty.send(request_method, request_url, body: permitted_params[:body].to_json, headers: headers)
-    render plain: response.body, status: response.code
-  end
-
-  private
-
-  def headers
-    {
-      'X-User-Email' => hook.settings['account_email'],
-      'X-User-Token' => hook.settings['access_token'],
-      'Content-Type' => 'application/json',
-      'Accept' => '*/*'
-    }
-  end
-
-  def request_path
-    request_route = with_leading_hash_on_route(params[:route])
-
-    return 'api/sessions/profile' if request_route == '/sessions/profile'
-
-    "api/accounts/#{hook.settings['account_id']}#{request_route}"
-  end
-
-  def request_url
-    base_url = InstallationConfig.find_by(name: 'CAPTAIN_API_URL').value
-    URI.join(base_url, request_path).to_s
-  end
-
-  def hook
-    @hook ||= Current.account.hooks.find_by!(app_id: 'captain')
-  end
-
-  def request_method
-    method = permitted_params[:method].downcase
-    raise 'Invalid or missing HTTP method' unless %w[get post put patch delete options head].include?(method)
-
-    method
-  end
-
-  def with_leading_hash_on_route(request_route)
-    return '' if request_route.blank?
-
-    request_route.start_with?('/') ? request_route : "/#{request_route}"
-  end
-
-  def permitted_params
-    params.permit(:method, :route, body: {})
-  end
-end
@@ -11,17 +11,7 @@ class Api::V1::Accounts::Integrations::HooksController < Api::V1::Accounts::Base
  end

  def process_event
-    response = @hook.process_event(params[:event])
-
-    # for cases like an invalid event, or when conversation does not have enough messages
-    # for a label suggestion, the response is nil
-    if response.nil?
-      render json: { message: nil }
-    elsif response[:error]
-      render json: { error: response[:error] }, status: :unprocessable_entity
-    else
-      render json: { message: response[:message] }
-    end
+    render json: { message: @hook.process_event(params[:event]) }
  end

  def destroy
@@ -1,93 +0,0 @@
-class Api::V1::Accounts::Integrations::LinearController < Api::V1::Accounts::BaseController
-  before_action :fetch_conversation, only: [:link_issue, :linked_issues]
-
-  def teams
-    teams = linear_processor_service.teams
-    if teams[:error]
-      render json: { error: teams[:error] }, status: :unprocessable_entity
-    else
-      render json: teams[:data], status: :ok
-    end
-  end
-
-  def team_entities
-    team_id = permitted_params[:team_id]
-    team_entities = linear_processor_service.team_entities(team_id)
-    if team_entities[:error]
-      render json: { error: team_entities[:error] }, status: :unprocessable_entity
-    else
-      render json: team_entities[:data], status: :ok
-    end
-  end
-
-  def create_issue
-    issue = linear_processor_service.create_issue(permitted_params)
-    if issue[:error]
-      render json: { error: issue[:error] }, status: :unprocessable_entity
-    else
-      render json: issue[:data], status: :ok
-    end
-  end
-
-  def link_issue
-    issue_id = permitted_params[:issue_id]
-    title = permitted_params[:title]
-    issue = linear_processor_service.link_issue(conversation_link, issue_id, title)
-    if issue[:error]
-      render json: { error: issue[:error] }, status: :unprocessable_entity
-    else
-      render json: issue[:data], status: :ok
-    end
-  end
-
-  def unlink_issue
-    link_id = permitted_params[:link_id]
-    issue = linear_processor_service.unlink_issue(link_id)
-
-    if issue[:error]
-      render json: { error: issue[:error] }, status: :unprocessable_entity
-    else
-      render json: issue[:data], status: :ok
-    end
-  end
-
-  def linked_issues
-    issues = linear_processor_service.linked_issues(conversation_link)
-
-    if issues[:error]
-      render json: { error: issues[:error] }, status: :unprocessable_entity
-    else
-      render json: issues[:data], status: :ok
-    end
-  end
-
-  def search_issue
-    render json: { error: 'Specify search string with parameter q' }, status: :unprocessable_entity if params[:q].blank? && return
-
-    term = params[:q]
-    issues = linear_processor_service.search_issue(term)
-    if issues[:error]
-      render json: { error: issues[:error] }, status: :unprocessable_entity
-    else
-      render json: issues[:data], status: :ok
-    end
-  end
-
-  private
-
-  def conversation_link
-    "#{ENV.fetch('FRONTEND_URL', nil)}/app/accounts/#{Current.account.id}/conversations/#{@conversation.display_id}"
-  end
-
-  def fetch_conversation
-    @conversation = Current.account.conversations.find_by!(display_id: permitted_params[:conversation_id])
-  end
-
-  def linear_processor_service
-    Integrations::Linear::ProcessorService.new(account: Current.account)
-  end
-
-  def permitted_params
-    params.permit(:team_id, :project_id, :conversation_id, :issue_id, :link_id, :title, :description, :assignee_id, :priority, label_ids: [])
-  end
-end
@@ -12,8 +12,8 @@ class Api::V1::Accounts::Microsoft::AuthorizationsController < Api::V1::Accounts
      }
    )
    if redirect_url
-      cache_key = "microsoft::#{email.downcase}"
-      ::Redis::Alfred.setex(cache_key, Current.account.id, 5.minutes)
+      email = email.downcase
+      ::Redis::Alfred.setex(email, Current.account.id, 5.minutes)
      render json: { success: true, url: redirect_url }
    else
      render json: { success: false }, status: :unprocessable_entity
@@ -2,13 +2,13 @@ class Api::V1::Accounts::NotificationsController < Api::V1::Accounts::BaseContro
  RESULTS_PER_PAGE = 15
  include DateRangeHelper

-  before_action :fetch_notification, only: [:update, :destroy, :snooze, :unread]
+  before_action :fetch_notification, only: [:update, :destroy, :snooze]
  before_action :set_primary_actor, only: [:read_all]
  before_action :set_current_page, only: [:index]

  def index
-    @notifications = notification_finder.notifications
    @unread_count = notification_finder.unread_count
+    @notifications = notification_finder.perform
    @count = notification_finder.count
  end

@@ -29,33 +29,18 @@ class Api::V1::Accounts::NotificationsController < Api::V1::Accounts::BaseContro
    render json: @notification
  end

-  def unread
-    @notification.update(read_at: nil)
-    render json: @notification
-  end
-
  def destroy
    @notification.destroy
    head :ok
  end

-  def destroy_all
-    if params[:type] == 'read'
-      ::Notification::DeleteNotificationJob.perform_later(Current.user, type: :read)
-    else
-      ::Notification::DeleteNotificationJob.perform_later(Current.user, type: :all)
-    end
-    head :ok
-  end
-
  def unread_count
    @unread_count = notification_finder.unread_count
    render json: @unread_count
  end

  def snooze
-    updated_meta = (@notification.meta || {}).merge('last_snoozed_at' => nil)
-    @notification.update(snoozed_until: parse_date_time(params[:snoozed_until].to_s), meta: updated_meta) if params[:snoozed_until]
+    @notification.update(snoozed_until: parse_date_time(params[:snoozed_until].to_s)) if params[:snoozed_until]
    render json: @notification
  end

@@ -20,7 +20,7 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
  end

  def create
-    @portal = Current.account.portals.build(portal_params.merge(live_chat_widget_params))
+    @portal = Current.account.portals.build(portal_params)
    @portal.custom_domain = parsed_custom_domain
    @portal.save!
    process_attached_logo
@@ -28,7 +28,7 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController

  def update
    ActiveRecord::Base.transaction do
-      @portal.update!(portal_params.merge(live_chat_widget_params)) if params[:portal].present?
+      @portal.update!(portal_params) if params[:portal].present?
      # @portal.custom_domain = parsed_custom_domain
      process_attached_logo if params[:blob_id].present?
    rescue StandardError => e
@@ -70,21 +70,11 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController

  def portal_params
    params.require(:portal).permit(
-      :account_id, :color, :custom_domain, :header_text, :homepage_link,
-      :name, :page_title, :slug, :archived, { config: [:default_locale, { allowed_locales: [] }] }
+      :account_id, :color, :custom_domain, :header_text, :homepage_link, :name, :page_title, :slug, :archived, { config: [:default_locale,
+                                                                                                                          { allowed_locales: [] }] }
    )
  end

-  def live_chat_widget_params
-    permitted_params = params.permit(:inbox_id)
-    return {} if permitted_params[:inbox_id].blank?
-
-    inbox = Inbox.find(permitted_params[:inbox_id])
-    return {} unless inbox.web_widget?
-
-    { channel_web_widget_id: inbox.channel.id }
-  end
-
  def portal_member_params
    params.require(:portal).permit(:account_id, member_ids: [])
  end
@@ -1,68 +1,13 @@
 class Api::V1::Accounts::UploadController < Api::V1::Accounts::BaseController
  def create
-    result = if params[:attachment].present?
-               create_from_file
-             elsif params[:external_url].present?
-               create_from_url
-             else
-               render_error('No file or URL provided', :unprocessable_entity)
-             end
-
-    render_success(result) if result.is_a?(ActiveStorage::Blob)
-  end
-
-  private
-
-  def create_from_file
-    attachment = params[:attachment]
-    create_and_save_blob(attachment.tempfile, attachment.original_filename, attachment.content_type)
-  end
-
-  def create_from_url
-    uri = parse_uri(params[:external_url])
-    return if performed?
-
-    fetch_and_process_file_from_uri(uri)
-  end
-
-  def parse_uri(url)
-    uri = URI.parse(url)
-    validate_uri(uri)
-    uri
-  rescue URI::InvalidURIError, SocketError
-    render_error('Invalid URL provided', :unprocessable_entity)
-    nil
-  end
-
-  def validate_uri(uri)
-    raise URI::InvalidURIError unless uri.is_a?(URI::HTTP) || uri.is_a?(URI::HTTPS)
-  end
-
-  def fetch_and_process_file_from_uri(uri)
-    uri.open do |file|
-      create_and_save_blob(file, File.basename(uri.path), file.content_type)
-    end
-  rescue OpenURI::HTTPError => e
-    render_error("Failed to fetch file from URL: #{e.message}", :unprocessable_entity)
-  rescue SocketError
-    render_error('Invalid URL provided', :unprocessable_entity)
-  rescue StandardError
-    render_error('An unexpected error occurred', :internal_server_error)
-  end
-
-  def create_and_save_blob(io, filename, content_type)
-    ActiveStorage::Blob.create_and_upload!(
-      io: io,
-      filename: filename,
-      content_type: content_type
+    file_blob = ActiveStorage::Blob.create_and_upload!(
+      key: nil,
+      io: params[:attachment].tempfile,
+      filename: params[:attachment].original_filename,
+      content_type: params[:attachment].content_type
    )
-  end
+    file_blob.save!

-  def render_success(file_blob)
    render json: { file_url: url_for(file_blob), blob_key: file_blob.key, blob_id: file_blob.id }
  end
-
-  def render_error(message, status)
-    render json: { error: message }, status: status
-  end
 end
@@ -5,13 +5,11 @@ class Api::V1::AccountsController < Api::BaseController
  skip_before_action :authenticate_user!, :set_current_user, :handle_with_exception,
                     only: [:create], raise: false
  before_action :check_signup_enabled, only: [:create]
-  before_action :ensure_account_name, only: [:create]
  before_action :validate_captcha, only: [:create]
  before_action :fetch_account, except: [:create]
  before_action :check_authorization, except: [:create]

  rescue_from CustomExceptions::Account::InvalidEmail,
-              CustomExceptions::Account::InvalidParams,
              CustomExceptions::Account::UserExists,
              CustomExceptions::Account::UserErrors,
              with: :render_error_response
@@ -40,14 +38,11 @@ class Api::V1::AccountsController < Api::BaseController

  def cache_keys
    expires_in 10.seconds, public: false, stale_while_revalidate: 5.minutes
-    render json: { cache_keys: cache_keys_for_account }, status: :ok
+    render json: { cache_keys: get_cache_keys }, status: :ok
  end

  def update
-    @account.assign_attributes(account_params.slice(:name, :locale, :domain, :support_email, :auto_resolve_duration))
-    @account.custom_attributes.merge!(custom_attributes_params)
-    @account.custom_attributes['onboarding_step'] = 'invite_team' if @account.custom_attributes['onboarding_step'] == 'account_update'
-    @account.save!
+    @account.update!(account_params.slice(:name, :locale, :domain, :support_email, :auto_resolve_duration))
  end

  def update_active_at
@@ -58,18 +53,7 @@ class Api::V1::AccountsController < Api::BaseController

  private

-  def ensure_account_name
-    # ensure that account_name and user_full_name is present
-    # this is becuase the account builder and the models validations are not triggered
-    # this change is to align the behaviour with the v2 accounts controller
-    # since these values are not required directly there
-    return if account_params[:account_name].present?
-    return if account_params[:user_full_name].present?
-
-    raise CustomExceptions::Account::InvalidParams.new({})
-  end
-
-  def cache_keys_for_account
+  def get_cache_keys
    {
      label: fetch_value_for_key(params[:id], Label.name.underscore),
      inbox: fetch_value_for_key(params[:id], Inbox.name.underscore),
@@ -86,10 +70,6 @@ class Api::V1::AccountsController < Api::BaseController
    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :auto_resolve_duration, :user_full_name)
  end

-  def custom_attributes_params
-    params.permit(:industry, :company_size, :timezone)
-  end
-
  def check_signup_enabled
    raise ActionController::RoutingError, 'Not Found' if GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false') == 'false'
  end
@@ -10,9 +10,7 @@ class Api::V1::ProfilesController < Api::BaseController
      @user.update!(password_params.except(:current_password))
    end

-    @user.assign_attributes(profile_params)
-    @user.custom_attributes.merge!(custom_attributes_params)
-    @user.save!
+    @user.update!(profile_params)
  end

  def avatar
@@ -33,11 +31,6 @@ class Api::V1::ProfilesController < Api::BaseController
    head :ok
  end

-  def resend_confirmation
-    @user.send_confirmation_instructions unless @user.confirmed?
-    head :ok
-  end
-
  private

  def set_user
@@ -64,10 +57,6 @@ class Api::V1::ProfilesController < Api::BaseController
    )
  end

-  def custom_attributes_params
-    params.require(:profile).permit(:phone_number)
-  end
-
  def password_params
    params.require(:profile).permit(
      :current_password,
@@ -11,8 +11,6 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
      process_update_contact
      @conversation = create_conversation
      conversation.messages.create!(message_params)
-      # TODO: Temporary fix for message type cast issue, since message_type is returning as string instead of integer
-      conversation.reload
    end
  end

@@ -35,10 +33,10 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
  end

  def transcript
-    if conversation.present? && conversation.contact.present? && conversation.contact.email.present?
+    if permitted_params[:email].present? && conversation.present?
      ConversationReplyMailer.with(account: conversation.account).conversation_transcript(
        conversation,
-        conversation.contact.email
+        permitted_params[:email]
      )&.deliver_later
    end
    head :ok
@@ -5,17 +5,13 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
  before_action :check_authorization

  def index
-    builder = V2::Reports::Conversations::ReportBuilder.new(Current.account, report_params)
-    data = builder.timeseries
+    builder = V2::ReportBuilder.new(Current.account, report_params)
+    data = builder.build
    render json: data
  end

  def summary
-    render json: build_summary(:summary)
-  end
-
-  def bot_summary
-    render json: build_summary(:bot_summary)
+    render json: summary_metrics
  end

  def agents
@@ -52,11 +48,6 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
    render json: conversation_metrics
  end

-  def bot_metrics
-    bot_metrics = V2::Reports::BotMetricsBuilder.new(Current.account, params).metrics
-    render json: bot_metrics
-  end
-
  private

  def generate_csv(filename, template)
@@ -66,9 +57,7 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
  end

  def check_authorization
-    return if Current.account_user.administrator?
-
-    raise Pundit::NotAuthorizedError
+    raise Pundit::NotAuthorizedError unless Current.account_user.administrator?
  end

  def common_params
@@ -126,16 +115,13 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
    }
  end

-  def build_summary(method)
-    builder = V2::Reports::Conversations::MetricBuilder
-    current_summary = builder.new(Current.account, current_summary_params).send(method)
-    previous_summary = builder.new(Current.account, previous_summary_params).send(method)
-    current_summary.merge(previous: previous_summary)
+  def summary_metrics
+    summary = V2::ReportBuilder.new(Current.account, current_summary_params).summary
+    summary[:previous] = V2::ReportBuilder.new(Current.account, previous_summary_params).summary
+    summary
  end

  def conversation_metrics
    V2::ReportBuilder.new(Current.account, conversation_params).conversation_metrics
  end
 end
-
-Api::V2::Accounts::ReportsController.prepend_mod_with('Api::V2::Accounts::ReportsController')
@@ -1,36 +0,0 @@
-class Api::V2::Accounts::SummaryReportsController < Api::V1::Accounts::BaseController
-  before_action :check_authorization
-  before_action :prepare_builder_params, only: [:agent, :team]
-
-  def agent
-    render_report_with(V2::Reports::AgentSummaryBuilder)
-  end
-
-  def team
-    render_report_with(V2::Reports::TeamSummaryBuilder)
-  end
-
-  private
-
-  def check_authorization
-    authorize :report, :view?
-  end
-
-  def prepare_builder_params
-    @builder_params = {
-      since: permitted_params[:since],
-      until: permitted_params[:until],
-      business_hours: ActiveModel::Type::Boolean.new.cast(permitted_params[:business_hours])
-    }
-  end
-
-  def render_report_with(builder_class)
-    builder = builder_class.new(account: Current.account, params: @builder_params)
-    data = builder.build
-    render json: data
-  end
-
-  def permitted_params
-    params.permit(:since, :until, :business_hours)
-  end
-end
@@ -1,69 +0,0 @@
-class Api::V2::AccountsController < Api::BaseController
-  include AuthHelper
-
-  skip_before_action :authenticate_user!, :set_current_user, :handle_with_exception,
-                     only: [:create], raise: false
-  before_action :check_signup_enabled, only: [:create]
-  before_action :validate_captcha, only: [:create]
-  before_action :fetch_account, except: [:create]
-  before_action :check_authorization, except: [:create]
-
-  rescue_from CustomExceptions::Account::InvalidEmail,
-              CustomExceptions::Account::UserExists,
-              CustomExceptions::Account::UserErrors,
-              with: :render_error_response
-
-  def create
-    @user, @account = AccountBuilder.new(
-      email: account_params[:email],
-      user_password: account_params[:password],
-      locale: account_params[:locale],
-      user: current_user
-    ).perform
-
-    fetch_account_and_user_info
-    update_account_info if @account.present?
-
-    if @user
-      send_auth_headers(@user)
-      render 'api/v1/accounts/create', format: :json, locals: { resource: @user }
-    else
-      render_error_response(CustomExceptions::Account::SignupFailed.new({}))
-    end
-  end
-
-  private
-
-  def account_attributes
-    {
-      custom_attributes: @account.custom_attributes.merge({ 'onboarding_step' => 'profile_update' })
-    }
-  end
-
-  def update_account_info
-    @account.update!(
-      account_attributes
-    )
-  end
-
-  def fetch_account_and_user_info; end
-
-  def fetch_account
-    @account = current_user.accounts.find(params[:id])
-    @current_account_user = @account.account_users.find_by(user_id: current_user.id)
-  end
-
-  def account_params
-    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :auto_resolve_duration, :user_full_name)
-  end
-
-  def check_signup_enabled
-    raise ActionController::RoutingError, 'Not Found' if GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false') == 'false'
-  end
-
-  def validate_captcha
-    raise ActionController::InvalidAuthenticityToken, 'Invalid Captcha' unless ChatwootCaptcha.new(params[:h_captcha_client_response]).valid?
-  end
-end
-
-Api::V2::AccountsController.prepend_mod_with('Api::V2::AccountsController')
@@ -25,4 +25,3 @@ class ApplicationController < ActionController::Base
    }
  end
 end
-ApplicationController.include_mod_with('Concerns::ApplicationControllerConcern')
@@ -1,8 +1,7 @@
 module AccessTokenAuthHelper
  BOT_ACCESSIBLE_ENDPOINTS = {
-    'api/v1/accounts/conversations' => %w[toggle_status toggle_priority create update],
-    'api/v1/accounts/conversations/messages' => ['create'],
-    'api/v1/accounts/conversations/assignments' => ['create']
+    'api/v1/accounts/conversations' => %w[toggle_status create],
+    'api/v1/accounts/conversations/messages' => ['create']
  }.freeze

  def ensure_access_token
@@ -1,5 +0,0 @@
-module DomainHelper
-  def self.chatwoot_domain?(domain = request.host)
-    [URI.parse(ENV.fetch('FRONTEND_URL', '')).host, URI.parse(ENV.fetch('HELPCENTER_URL', '')).host].include?(domain)
-  end
-end
@@ -25,6 +25,6 @@ module EnsureCurrentAccountHelper
  end

  def account_accessible_for_bot?(account)
-    render_unauthorized('Bot is not authorized to access this account') unless @resource.agent_bot_inboxes.find_by(account_id: account.id)
+    render_unauthorized('You are not authorized to access this account') unless @resource.agent_bot_inboxes.find_by(account_id: account.id)
  end
 end
@@ -1,20 +0,0 @@
-module GoogleConcern
-  extend ActiveSupport::Concern
-
-  def google_client
-    app_id = GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_ID', nil)
-    app_secret = GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_SECRET', nil)
-
-    ::OAuth2::Client.new(app_id, app_secret, {
-                           site: 'https://oauth2.googleapis.com',
-                           authorize_url: 'https://accounts.google.com/o/oauth2/auth',
-                           token_url: 'https://accounts.google.com/o/oauth2/token'
-                         })
-  end
-
-  private
-
-  def base_url
-    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
-  end
-end
@@ -2,10 +2,7 @@ module MicrosoftConcern
  extend ActiveSupport::Concern

  def microsoft_client
-    app_id = GlobalConfigService.load('AZURE_APP_ID', nil)
-    app_secret = GlobalConfigService.load('AZURE_APP_SECRET', nil)
-
-    ::OAuth2::Client.new(app_id, app_secret,
+    ::OAuth2::Client.new(ENV.fetch('AZURE_APP_ID', nil), ENV.fetch('AZURE_APP_SECRET', nil),
                         {
                           site: 'https://login.microsoftonline.com',
                           authorize_url: 'https://login.microsoftonline.com/common/oauth2/v2.0/authorize',
@@ -15,6 +12,10 @@ module MicrosoftConcern

  private

+  def parsed_body
+    @parsed_body ||= Rack::Utils.parse_nested_query(@response.raw_response.body)
+  end
+
  def base_url
    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
  end
@@ -6,7 +6,6 @@ module SwitchLocale
  def switch_locale(&)
    # priority is for locale set in query string (mostly for widget/from js sdk)
    locale ||= locale_from_params
-    locale ||= locale_from_custom_domain
    # if locale is not set in account, let's use DEFAULT_LOCALE env variable
    locale ||= locale_from_env_variable
    set_locale(locale, &)
@@ -17,20 +16,6 @@ module SwitchLocale
    set_locale(locale, &)
  end

-  # If the request is coming from a custom domain, it should be for a helpcenter portal
-  # We will use the portal locale in such cases
-  def locale_from_custom_domain(&)
-    return if params[:locale]
-
-    domain = request.host
-    return if DomainHelper.chatwoot_domain?(domain)
-
-    @portal = Portal.find_by(custom_domain: domain)
-    return unless @portal
-
-    @portal.default_locale
-  end
-
  def set_locale(locale, &)
    # if locale is empty, use default_locale
    locale ||= I18n.default_locale
@@ -3,7 +3,6 @@ class DashboardController < ActionController::Base

  before_action :set_application_pack
  before_action :set_global_config
-  before_action :set_dashboard_scripts
  around_action :switch_locale
  before_action :ensure_installation_onboarding, only: [:index]
  before_action :render_hc_if_custom_domain, only: [:index]
@@ -19,7 +18,6 @@ class DashboardController < ActionController::Base
      'LOGO', 'LOGO_DARK', 'LOGO_THUMBNAIL',
      'INSTALLATION_NAME',
      'WIDGET_BRAND_URL', 'TERMS_URL',
-      'BRAND_URL', 'BRAND_NAME',
      'PRIVACY_URL',
      'DISPLAY_MANIFEST',
      'CREATE_NEW_ACCOUNT_FROM_DASHBOARD',
@@ -36,10 +34,6 @@ class DashboardController < ActionController::Base
    ).merge(app_config)
  end

-  def set_dashboard_scripts
-    @dashboard_scripts = sensitive_path? ? nil : GlobalConfig.get_value('DASHBOARD_SCRIPTS')
-  end
-
  def ensure_installation_onboarding
    redirect_to '/installation/onboarding' if ::Redis::Alfred.get(::Redis::Alfred::CHATWOOT_INSTALLATION_ONBOARDING)
  end
@@ -61,9 +55,9 @@ class DashboardController < ActionController::Base
      VAPID_PUBLIC_KEY: VapidService.public_key,
      ENABLE_ACCOUNT_SIGNUP: GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false'),
      FB_APP_ID: GlobalConfigService.load('FB_APP_ID', ''),
-      FACEBOOK_API_VERSION: GlobalConfigService.load('FACEBOOK_API_VERSION', 'v17.0'),
+      FACEBOOK_API_VERSION: 'v14.0',
      IS_ENTERPRISE: ChatwootApp.enterprise?,
-      AZURE_APP_ID: GlobalConfigService.load('AZURE_APP_ID', ''),
+      AZURE_APP_ID: ENV.fetch('AZURE_APP_ID', ''),
      GIT_SHA: GIT_HASH
    }
  end
@@ -72,17 +66,7 @@ class DashboardController < ActionController::Base
    @application_pack = if request.path.include?('/auth') || request.path.include?('/login')
                          'v3app'
                        else
-                          'dashboard'
+                          'application'
                        end
  end
-
-  def sensitive_path?
-    # dont load dashboard scripts on sensitive paths like password reset
-    sensitive_paths = [edit_user_password_path].freeze
-
-    # remove app prefix
-    current_path = request.path.gsub(%r{^/app}, '')
-
-    sensitive_paths.include?(current_path)
-  end
 end
@@ -5,7 +5,7 @@ class DeviseOverrides::PasswordsController < Devise::PasswordsController
  skip_before_action :authenticate_user!, raise: false

  def create
-    @user = User.from_email(params[:email])
+    @user = User.find_by(email: params[:email])
    if @user
      @user.send_reset_password_instructions
      build_response(I18n.t('messages.reset_password_success'), 200)
@@ -4,10 +4,6 @@ class DeviseOverrides::SessionsController < DeviseTokenAuth::SessionsController
  wrap_parameters format: []
  before_action :process_sso_auth_token, only: [:create]

-  def new
-    redirect_to login_page_url(error: 'access-denied')
-  end
-
  def create
    # Authenticate user via the temporary sso auth token
    if params[:sso_auth_token].present? && @resource.present?
@@ -25,12 +21,6 @@ class DeviseOverrides::SessionsController < DeviseTokenAuth::SessionsController

  private

-  def login_page_url(error: nil)
-    frontend_url = ENV.fetch('FRONTEND_URL', nil)
-
-    "#{frontend_url}/app/login?error=#{error}"
-  end
-
  def authenticate_resource_with_sso_token
    @token = @resource.create_token
    @resource.save!
@@ -43,7 +33,7 @@ class DeviseOverrides::SessionsController < DeviseTokenAuth::SessionsController
  def process_sso_auth_token
    return if params[:email].blank?

-    user = User.from_email(params[:email])
+    user = User.find_by(email: params[:email])
    @resource = user if user&.valid_sso_auth_token?(params[:sso_auth_token])
  end
 end
@@ -1,27 +0,0 @@
-class Google::CallbacksController < OauthCallbackController
-  include GoogleConcern
-
-  def find_channel_by_email
-    # find by imap_login first, and then by email
-    # this ensures the legacy users can migrate correctly even if inbox email address doesn't match
-    imap_channel = Channel::Email.find_by(imap_login: users_data['email'], account: account)
-    return imap_channel if imap_channel
-
-    Channel::Email.find_by(email: users_data['email'], account: account)
-  end
-
-  private
-
-  def provider_name
-    'google'
-  end
-
-  def imap_address
-    'imap.gmail.com'
-  end
-
-  def oauth_client
-    # from GoogleConcern
-    google_client
-  end
-end
@@ -1,17 +1,77 @@
-class Microsoft::CallbacksController < OauthCallbackController
+class Microsoft::CallbacksController < ApplicationController
  include MicrosoftConcern

+  def show
+    @response = microsoft_client.auth_code.get_token(
+      oauth_code,
+      redirect_uri: "#{base_url}/microsoft/callback"
+    )
+
+    inbox = find_or_create_inbox
+    ::Redis::Alfred.delete(users_data['email'].downcase)
+    redirect_to app_microsoft_inbox_agents_url(account_id: account.id, inbox_id: inbox.id)
+  rescue StandardError => e
+    ChatwootExceptionTracker.new(e).capture_exception
+    redirect_to '/'
+  end
+
  private

-  def oauth_client
-    microsoft_client
+  def oauth_code
+    params[:code]
  end

-  def provider_name
-    'microsoft'
+  def users_data
+    decoded_token = JWT.decode parsed_body[:id_token], nil, false
+    decoded_token[0]
  end

-  def imap_address
-    'outlook.office365.com'
+  def parsed_body
+    @parsed_body ||= @response.response.parsed
+  end
+
+  def account_id
+    ::Redis::Alfred.get(users_data['email'].downcase)
+  end
+
+  def account
+    @account ||= Account.find(account_id)
+  end
+
+  def find_or_create_inbox
+    channel_email = Channel::Email.find_by(email: users_data['email'], account: account)
+    channel_email ||= create_microsoft_channel_with_inbox
+    update_microsoft_channel(channel_email)
+    channel_email.inbox
+  end
+
+  # Fallback name, for when name field is missing from users_data
+  def fallback_name
+    users_data['email'].split('@').first.parameterize.titleize
+  end
+
+  def create_microsoft_channel_with_inbox
+    ActiveRecord::Base.transaction do
+      channel_email = Channel::Email.create!(email: users_data['email'], account: account)
+      account.inboxes.create!(
+        account: account,
+        channel: channel_email,
+        name: users_data['name'] || fallback_name
+      )
+      channel_email
+    end
+  end
+
+  def update_microsoft_channel(channel_email)
+    channel_email.update!({
+                            imap_login: users_data['email'], imap_address: 'outlook.office365.com',
+                            imap_port: '993', imap_enabled: true,
+                            provider: 'microsoft',
+                            provider_config: {
+                              access_token: parsed_body['access_token'],
+                              refresh_token: parsed_body['refresh_token'],
+                              expires_on: (Time.current.utc + 1.hour).to_s
+                            }
+                          })
  end
 end
@@ -12,6 +12,6 @@ class MicrosoftController < ApplicationController
  end

  def microsoft_indentity
-    @identity_json = GlobalConfigService.load('AZURE_APP_ID', nil)
+    @identity_json = ENV.fetch('AZURE_APP_ID', nil)
  end
 end
@@ -1,112 +0,0 @@
-class OauthCallbackController < ApplicationController
-  def show
-    @response = oauth_client.auth_code.get_token(
-      oauth_code,
-      redirect_uri: "#{base_url}/#{provider_name}/callback"
-    )
-
-    handle_response
-    ::Redis::Alfred.delete(cache_key)
-  rescue StandardError => e
-    ChatwootExceptionTracker.new(e).capture_exception
-    redirect_to '/'
-  end
-
-  private
-
-  def handle_response
-    inbox, already_exists = find_or_create_inbox
-
-    if already_exists
-      redirect_to app_email_inbox_settings_url(account_id: account.id, inbox_id: inbox.id)
-    else
-      redirect_to app_email_inbox_agents_url(account_id: account.id, inbox_id: inbox.id)
-    end
-  end
-
-  def find_or_create_inbox
-    channel_email = find_channel_by_email
-    # we need this value to know where to redirect on sucessful processing of the callback
-    channel_exists = channel_email.present?
-
-    channel_email ||= create_channel_with_inbox
-    update_channel(channel_email)
-
-    # reauthorize channel, this code path only triggers when microsoft auth is successful
-    # reauthorized will also update cache keys for the associated inbox
-    channel_email.reauthorized!
-
-    [channel_email.inbox, channel_exists]
-  end
-
-  def find_channel_by_email
-    Channel::Email.find_by(email: users_data['email'], account: account)
-  end
-
-  def update_channel(channel_email)
-    channel_email.update!({
-                            imap_login: users_data['email'], imap_address: imap_address,
-                            imap_port: '993', imap_enabled: true,
-                            provider: provider_name,
-                            provider_config: {
-                              access_token: parsed_body['access_token'],
-                              refresh_token: parsed_body['refresh_token'],
-                              expires_on: (Time.current.utc + 1.hour).to_s
-                            }
-                          })
-  end
-
-  def provider_name
-    raise NotImplementedError
-  end
-
-  def oauth_client
-    raise NotImplementedError
-  end
-
-  def cache_key
-    "#{provider_name}::#{users_data['email'].downcase}"
-  end
-
-  def create_channel_with_inbox
-    ActiveRecord::Base.transaction do
-      channel_email = Channel::Email.create!(email: users_data['email'], account: account)
-      account.inboxes.create!(
-        account: account,
-        channel: channel_email,
-        name: users_data['name'] || fallback_name
-      )
-      channel_email
-    end
-  end
-
-  def users_data
-    decoded_token = JWT.decode parsed_body[:id_token], nil, false
-    decoded_token[0]
-  end
-
-  def account_id
-    ::Redis::Alfred.get(cache_key)
-  end
-
-  def account
-    @account ||= Account.find(account_id)
-  end
-
-  # Fallback name, for when name field is missing from users_data
-  def fallback_name
-    users_data['email'].split('@').first.parameterize.titleize
-  end
-
-  def oauth_code
-    params[:code]
-  end
-
-  def base_url
-    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
-  end
-
-  def parsed_body
-    @parsed_body ||= @response.response.parsed
-  end
-end
@@ -4,7 +4,6 @@ class Platform::Api::V1::AccountsController < PlatformController
  def create
    @resource = Account.create!(account_params)
    update_resource_features
-    @resource.save!
    @platform_app.platform_app_permissibles.find_or_create_by(permissible: @resource)
  end

@@ -8,7 +8,7 @@ class Platform::Api::V1::UsersController < PlatformController
  def show; end

  def create
-    @resource = (User.from_email(user_params[:email]) || User.new(user_params))
+    @resource = (User.find_by(email: user_params[:email]) || User.new(user_params))
    @resource.skip_confirmation!
    @resource.save!
    @platform_app.platform_app_permissibles.find_or_create_by!(permissible: @resource)
@@ -1,31 +1,15 @@
 class Public::Api::V1::Inboxes::ConversationsController < Public::Api::V1::InboxesController
  include Events::Types
-  before_action :set_conversation, only: [:toggle_typing, :update_last_seen, :show, :toggle_status]
+  before_action :set_conversation, only: [:toggle_typing, :update_last_seen]

  def index
    @conversations = @contact_inbox.hmac_verified? ? @contact.conversations : @contact_inbox.conversations
  end

-  def show; end
-
  def create
    @conversation = create_conversation
  end

-  def toggle_status
-    # Check if the conversation is already resolved to prevent redundant operations
-    return if @conversation.resolved?
-
-    # Assign the conversation's contact as the resolver
-    # This step attributes the resolution action to the contact involved in the conversation
-    # If this assignment is not made, the system implicitly becomes the resolver by default
-    Current.contact = @conversation.contact
-
-    # Update the conversation's status to 'resolved' to reflect its closure
-    @conversation.status = :resolved
-    @conversation.save!
-  end
-
  def toggle_typing
    case params[:typing_status]
    when 'on'
@@ -46,11 +30,7 @@ class Public::Api::V1::Inboxes::ConversationsController < Public::Api::V1::Inbox
  private

  def set_conversation
-    @conversation = if @contact_inbox.hmac_verified?
-                      @contact_inbox.contact.conversations.find_by!(display_id: params[:id])
-                    else
-                      @contact_inbox.conversations.find_by!(display_id: params[:id])
-                    end
+    @conversation = @contact_inbox.contact.conversations.find_by!(display_id: params[:id])
  end

  def create_conversation
@@ -6,8 +6,8 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B
  layout 'portal'

  def index
-    @articles = @portal.articles.published
-    search_articles
+    @articles = @portal.articles
+    @articles = @articles.search(list_params) if list_params.present?
    order_by_sort_param
    @articles.page(list_params[:page]) if list_params[:page].present?
  end
@@ -16,10 +16,6 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B

  private

-  def search_articles
-    @articles = @articles.search(list_params) if list_params.present?
-  end
-
  def order_by_sort_param
    @articles = if list_params[:sort].present? && list_params[:sort] == 'views'
                  @articles.order_by_views
@@ -30,7 +26,7 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B

  def set_article
    @article = @portal.articles.find_by(slug: permitted_params[:article_slug])
-    @article.increment_view_count if @article.published?
+    @article.increment_view_count
    @parsed_content = render_article_content(@article.content)
  end

@@ -55,5 +51,3 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B
    ChatwootMarkdownRenderer.new(content).render_article
  end
 end
-
-Public::Api::V1::Portals::ArticlesController.prepend_mod_with('Public::Api::V1::Portals::ArticlesController')
@@ -47,7 +47,7 @@ class Public::Api::V1::Portals::BaseController < PublicController
    @locale = if article.category.present?
                article.category.locale
              else
-                article.portal.default_locale
+                'en'
              end

    I18n.with_locale(@locale, &)
@@ -6,12 +6,6 @@ class Public::Api::V1::PortalsController < Public::Api::V1::Portals::BaseControl

  def show; end

-  def sitemap
-    @help_center_url = @portal.custom_domain || ChatwootApp.help_center_root
-    # if help_center_url does not contain a protocol, prepend it with https
-    @help_center_url = "https://#{@help_center_url}" unless @help_center_url.include?('://')
-  end
-
  private

  def portal
@@ -8,7 +8,8 @@ class PublicController < ActionController::Base

  def ensure_custom_domain_request
    domain = request.host
-    return if DomainHelper.chatwoot_domain?(domain)
+
+    return if [URI.parse(ENV.fetch('FRONTEND_URL', '')).host, URI.parse(ENV.fetch('HELPCENTER_URL', '')).host].include?(domain)

    @portal = ::Portal.find_by(custom_domain: domain)
    return if @portal.present?
--- a/Show More
+++ b/Show More
Author	SHA1	Message	Date
Sivin VargheseandGitHub	54308a4145	Merge branch 'develop' into fix/editor-heading-error	2024-01-29 20:23:00 +05:30
Nithin David ThomasandGitHub	88f44c21f2	Merge branch 'develop' into fix/editor-heading-error	2024-01-29 01:23:51 -08:00
Nithin David Thomas	feb8ec7879	Upgrades package ith latest fixes	2024-01-29 10:33:23 +05:30
Nithin David Thomas	b5e81ccd3b	Updates yarn lock	2024-01-26 10:45:16 +05:30
Nithin David ThomasandGitHub	b31040901e	Merge branch 'develop' into fix/editor-heading-error	2024-01-25 20:02:16 -08:00
Sivin VargheseandGitHub	1f610c7fc5	Merge branch 'develop' into fix/editor-heading-error	2024-01-24 11:09:20 +05:30
Nithin David Thomas	188a8a67c0	chore: Updates prosemirror package to latest version	2024-01-23 08:37:06 +05:30
@@ -1 +1 @@
 .3.3
 .2.2
@@ -1 +1 @@
 .13.0
 .3.1
@@ -1 +1 @@
 .0.0
 .7.0