refactor: simplify agent bot takeover status check

2026-07-02 20:28:23 -07:00
parent 1c5ebcea0c
commit f208af126d
1 changed files with 1 additions and 2 deletions
@@ -14,10 +14,9 @@ class Conversations::AssignmentService
  attr_reader :conversation, :assignee_id, :assignee_type

  def assign_agent
-    agent_bot_owned = conversation.assignee_agent_bot_id.present?
+    conversation.status = :open if assignee && conversation.assignee_agent_bot_id.present? && conversation.pending?
    conversation.assignee = assignee
    conversation.assignee_agent_bot = nil
-    conversation.status = :open if assignee && agent_bot_owned && conversation.pending?
    conversation.save!
    assignee
  end