diff --git a/app/services/conversations/assignment_service.rb b/app/services/conversations/assignment_service.rb
index aa2c944d7..d8f647aba 100644
--- a/app/services/conversations/assignment_service.rb
+++ b/app/services/conversations/assignment_service.rb
@@ -14,10 +14,9 @@ class Conversations::AssignmentService
   attr_reader :conversation, :assignee_id, :assignee_type
 
   def assign_agent
-    agent_bot_owned = conversation.assignee_agent_bot_id.present?
+    conversation.status = :open if assignee && conversation.assignee_agent_bot_id.present? && conversation.pending?
     conversation.assignee = assignee
     conversation.assignee_agent_bot = nil
-    conversation.status = :open if assignee && agent_bot_owned && conversation.pending?
     conversation.save!
     assignee
   end