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add private message for copilot analysis

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This commit is contained in:
Tanmay Deep Sharma
2025-06-14 01:30:49 +05:30
parent c60b47fd57
commit 848b833bc1
1 changed files with 4 additions and 4 deletions
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app/services/llm_formatter/conversation_llm_formatter.rb
+4 -4
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@@ -22,7 +22,7 @@ class LlmFormatter::ConversationLlmFormatter < LlmFormatter::DefaultLlmFormatter
return "No messages in this conversation\n" if @record.messages.empty?
message_text = ''
@record.messages.chat.order(created_at: :asc).each do |message|
@record.messages.where.not(message_type: :activity).order(created_at: :asc).each do |message|
message_text << format_message(message)
end
message_text
@@ -30,13 +30,13 @@ class LlmFormatter::ConversationLlmFormatter < LlmFormatter::DefaultLlmFormatter
def format_message(message)
sender = message.message_type == 'incoming' ? 'User' : 'Support agent'
sender = "[Private] #{sender}" if message.private?
"#{sender}: #{message.content}\n"
end
def build_attributes
attributes = []
@record.account.custom_attribute_definitions.with_attribute_model('conversation_attribute').each do |attribute|
attributes << "#{attribute.attribute_display_name}: #{@record.custom_attributes[attribute.attribute_key]}"
attributes = @record.account.custom_attribute_definitions.with_attribute_model('conversation_attribute').map do |attribute|
"#{attribute.attribute_display_name}: #{@record.custom_attributes[attribute.attribute_key]}"
end
attributes.join("\n")
end