Shivam MishraandGitHub
3dfb5061e1
Captain custom tools previously used their own hand-rolled `Net::HTTP` request code. This moves them onto `SafeFetch`, the same shared HTTP-fetching helper already used by webhooks, uploads, avatar imports, and the Captain page crawler. Behavior for normal tools is unchanged — they just now share one consistent path for host resolution, timeouts, response size limits, and redirect handling. **What changed** - `HttpTool#execute_http_request` now delegates to `SafeFetch.fetch` instead of building `Net::HTTP` requests by hand. Auth headers, basic auth, metadata headers, JSON content-type, and the 1 MB response cap all map onto `SafeFetch` options. - Removed ~80 lines of bespoke request/validation plumbing from `HttpTool`. - The custom tools `test` endpoint now reads the response body string directly (the executor returns the body rather than a response object). **How to test** 1. Enable `custom_tools` (or `captain_integration_v2`) for an account. 2. Create a Captain custom tool pointing at a public HTTPS endpoint (e.g. a test API). 3. Use the **Test** button in the tool form — you should get a success result. 4. Run the tool from a Captain conversation and confirm the response is returned/templated as before. **Gotchas** - **Local dev:** `SafeFetch` blocks requests to private/loopback addresses by default. If you're testing a custom tool against a service on `localhost` or a private IP during development, set `SAFE_FETCH_ALLOW_PRIVATE_NETWORK=true` or the request will be rejected. (This matches how the rest of `SafeFetch` already behaves locally.) - **Test endpoint status field:** on success the `test` response now reports `status: 200` rather than the exact 2xx code (201/204/etc.), because `SafeFetch` signals success-vs-failure rather than exposing the raw response. The UI only checks the 2xx range, so this is invisible there — but worth knowing if anything consumes the API directly. - **Non-2xx responses** still surface as an error (same as before), now via `SafeFetch::HttpError`.
Chatwoot
The modern customer support platform, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
Chatwoot is the modern, open-source, and self-hosted customer support platform designed to help businesses deliver exceptional customer support experience. Built for scale and flexibility, Chatwoot gives you full control over your customer data while providing powerful tools to manage conversations across channels.
✨ Captain – AI Agent for Support
Supercharge your support with Captain, Chatwoot’s AI agent. Captain helps automate responses, handle common queries, and reduce agent workload—ensuring customers get instant, accurate answers. With Captain, your team can focus on complex conversations while routine questions are resolved automatically. Read more about Captain here.
💬 Omnichannel Support Desk
Chatwoot centralizes all customer conversations into one powerful inbox, no matter where your customers reach out from. It supports live chat on your website, email, Facebook, Instagram, Twitter, WhatsApp, Telegram, Line, SMS etc.
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Publish help articles, FAQs, and guides through the built-in Help Center Portal. Enable customers to find answers on their own, reduce repetitive queries, and keep your support team focused on more complex issues.
🗂️ Other features
Collaboration & Productivity
- Private Notes and @mentions for internal team discussions.
- Labels to organize and categorize conversations.
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Detailed documentation is available at chatwoot.com/help-center.
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