fix: linear hover

Portals can have custom domains. When inserting or previewing articles,
we consider the frontend URL. This PR fixes article URL generation to
properly include the portal's custom domain.

.github/workflows/frontend-fe.yml

@@ -10,7 +10,7 @@ on:
 
 jobs:
   test:
-    runs-on: ubuntu-20.04
+    runs-on: ubuntu-22.04
 
     steps:
       - uses: actions/checkout@v4

.github/workflows/nightly_installer.yml

@@ -2,7 +2,7 @@
 # #
 # # Linux nightly installer action
 # # This action will try to install and setup
-# # chatwoot on an Ubuntu 20.04 machine using
+# # chatwoot on an Ubuntu 22.04 machine using
 # # the linux installer script.
 # #
 # # This is set to run daily at midnight.

.github/workflows/run_foss_spec.yml

@@ -9,7 +9,7 @@ on:
 
 jobs:
   test:
-    runs-on: ubuntu-20.04
+    runs-on: ubuntu-22.04
     services:
       postgres:
         image: pgvector/pgvector:pg15

.github/workflows/size-limit.yml

@@ -7,7 +7,7 @@ on:
 
 jobs:
   test:
-    runs-on: ubuntu-20.04
+    runs-on: ubuntu-22.04
 
     steps:
       - uses: actions/checkout@v4

.gitignore

@@ -91,3 +91,6 @@ yarn-debug.log*
 # Vite uses dotenv and suggests to ignore local-only env files. See
 # https://vitejs.dev/guide/env-and-mode.html#env-files
 *.local
+
+# Claude.ai config file
+CLAUDE.md

Gemfile.lock

@@ -501,14 +501,14 @@ GEM
     newrelic_rpm (9.6.0)
       base64
     nio4r (2.7.3)
-    nokogiri (1.18.3)
+    nokogiri (1.18.4)
       mini_portile2 (~> 2.8.2)
       racc (~> 1.4)
-    nokogiri (1.18.3-arm64-darwin)
+    nokogiri (1.18.4-arm64-darwin)
       racc (~> 1.4)
-    nokogiri (1.18.3-x86_64-darwin)
+    nokogiri (1.18.4-x86_64-darwin)
       racc (~> 1.4)
-    nokogiri (1.18.3-x86_64-linux-gnu)
+    nokogiri (1.18.4-x86_64-linux-gnu)
       racc (~> 1.4)
     oauth (1.1.0)
       oauth-tty (~> 1.0, >= 1.0.1)

app/builders/campaigns/campaign_conversation_builder.rb

@@ -9,7 +9,7 @@ class Campaigns::CampaignConversationBuilder
       @contact_inbox.lock!
 
       # We won't send campaigns if a conversation is already present
-      raise 'Conversation alread present' if @contact_inbox.reload.conversations.present?
+      raise 'Conversation already present' if @contact_inbox.reload.conversations.present?
 
       @conversation = ::Conversation.create!(conversation_params)
       Messages::MessageBuilder.new(@campaign.sender, @conversation, message_params).perform

app/builders/contact_inbox_builder.rb

@@ -12,11 +12,50 @@ class ContactInboxBuilder
   private
 
   def generate_source_id
-    ContactInbox::SourceIdService.new(
-      contact: @contact,
-      channel_type: @inbox.channel_type,
-      medium: @inbox.channel.try(:medium)
-    ).generate
+    case @inbox.channel_type
+    when 'Channel::TwilioSms'
+      twilio_source_id
+    when 'Channel::Whatsapp'
+      wa_source_id
+    when 'Channel::Email'
+      email_source_id
+    when 'Channel::Sms'
+      phone_source_id
+    when 'Channel::Api', 'Channel::WebWidget'
+      SecureRandom.uuid
+    else
+      raise "Unsupported operation for this channel: #{@inbox.channel_type}"
+    end
+  end
+
+  def email_source_id
+    raise ActionController::ParameterMissing, 'contact email' unless @contact.email
+
+    @contact.email
+  end
+
+  def phone_source_id
+    raise ActionController::ParameterMissing, 'contact phone number' unless @contact.phone_number
+
+    @contact.phone_number
+  end
+
+  def wa_source_id
+    raise ActionController::ParameterMissing, 'contact phone number' unless @contact.phone_number
+
+    # whatsapp doesn't want the + in e164 format
+    @contact.phone_number.delete('+').to_s
+  end
+
+  def twilio_source_id
+    raise ActionController::ParameterMissing, 'contact phone number' unless @contact.phone_number
+
+    case @inbox.channel.medium
+    when 'sms'
+      @contact.phone_number
+    when 'whatsapp'
+      "whatsapp:#{@contact.phone_number}"
+    end
   end
 
   def create_contact_inbox
@@ -52,7 +91,7 @@ class ContactInboxBuilder
 
   def new_source_id
     if @inbox.whatsapp? || @inbox.sms? || @inbox.twilio?
-      "#{@source_id}#{rand(100)}"
+      "whatsapp:#{@source_id}#{rand(100)}"
     else
       "#{rand(10)}#{@source_id}"
     end

app/builders/contact_inbox_with_contact_builder.rb

@@ -63,9 +63,33 @@ class ContactInboxWithContactBuilder
     contact = find_contact_by_identifier(contact_attributes[:identifier])
     contact ||= find_contact_by_email(contact_attributes[:email])
     contact ||= find_contact_by_phone_number(contact_attributes[:phone_number])
+    contact ||= find_contact_by_instagram_source_id(source_id) if instagram_channel?
+
     contact
   end
 
+  def instagram_channel?
+    inbox.channel_type == 'Channel::Instagram'
+  end
+
+  # There might be existing contact_inboxes created through Channel::FacebookPage
+  # with the same Instagram source_id. New Instagram interactions should create fresh contact_inboxes
+  # while still reusing contacts if found in Facebook channels so that we can create
+  # new conversations with the same contact.
+  def find_contact_by_instagram_source_id(instagram_id)
+    return if instagram_id.blank?
+
+    existing_contact_inbox = ContactInbox.joins(:inbox)
+                                         .where(source_id: instagram_id)
+                                         .where(
+                                           'inboxes.channel_type = ? AND inboxes.account_id = ?',
+                                           'Channel::FacebookPage',
+                                           account.id
+                                         ).first
+
+    existing_contact_inbox&.contact
+  end
+
   def find_contact_by_identifier(identifier)
     return if identifier.blank?
 

app/builders/messages/instagram/base_message_builder.rb

@@ -0,0 +1,178 @@
+class Messages::Instagram::BaseMessageBuilder < Messages::Messenger::MessageBuilder
+  attr_reader :messaging
+
+  def initialize(messaging, inbox, outgoing_echo: false)
+    super()
+    @messaging = messaging
+    @inbox = inbox
+    @outgoing_echo = outgoing_echo
+  end
+
+  def perform
+    return if @inbox.channel.reauthorization_required?
+
+    ActiveRecord::Base.transaction do
+      build_message
+    end
+  rescue StandardError => e
+    handle_error(e)
+  end
+
+  private
+
+  def attachments
+    @messaging[:message][:attachments] || {}
+  end
+
+  def message_type
+    @outgoing_echo ? :outgoing : :incoming
+  end
+
+  def message_identifier
+    message[:mid]
+  end
+
+  def message_source_id
+    @outgoing_echo ? recipient_id : sender_id
+  end
+
+  def message_is_unsupported?
+    message[:is_unsupported].present? && @messaging[:message][:is_unsupported] == true
+  end
+
+  def sender_id
+    @messaging[:sender][:id]
+  end
+
+  def recipient_id
+    @messaging[:recipient][:id]
+  end
+
+  def message
+    @messaging[:message]
+  end
+
+  def contact
+    @contact ||= @inbox.contact_inboxes.find_by(source_id: message_source_id)&.contact
+  end
+
+  def conversation
+    @conversation ||= set_conversation_based_on_inbox_config
+  end
+
+  def set_conversation_based_on_inbox_config
+    if @inbox.lock_to_single_conversation
+      find_conversation_scope.order(created_at: :desc).first || build_conversation
+    else
+      find_or_build_for_multiple_conversations
+    end
+  end
+
+  def find_conversation_scope
+    Conversation.where(conversation_params)
+  end
+
+  def find_or_build_for_multiple_conversations
+    last_conversation = find_conversation_scope.where.not(status: :resolved).order(created_at: :desc).first
+    return build_conversation if last_conversation.nil?
+
+    last_conversation
+  end
+
+  def message_content
+    @messaging[:message][:text]
+  end
+
+  def story_reply_attributes
+    message[:reply_to][:story] if message[:reply_to].present? && message[:reply_to][:story].present?
+  end
+
+  def message_reply_attributes
+    message[:reply_to][:mid] if message[:reply_to].present? && message[:reply_to][:mid].present?
+  end
+
+  def build_message
+    # Duplicate webhook events may be sent for the same message
+    # when a user is connected to the Instagram account through both Messenger and Instagram login.
+    # There is chance for echo events to be sent for the same message.
+    # Therefore, we need to check if the message already exists before creating it.
+    return if message_already_exists?
+
+    return if message_content.blank? && all_unsupported_files?
+
+    @message = conversation.messages.create!(message_params)
+    save_story_id
+
+    attachments.each do |attachment|
+      process_attachment(attachment)
+    end
+  end
+
+  def save_story_id
+    return if story_reply_attributes.blank?
+
+    @message.save_story_info(story_reply_attributes)
+  end
+
+  def build_conversation
+    @contact_inbox ||= contact.contact_inboxes.find_by!(source_id: message_source_id)
+    Conversation.create!(conversation_params.merge(
+                           contact_inbox_id: @contact_inbox.id,
+                           additional_attributes: additional_conversation_attributes
+                         ))
+  end
+
+  def additional_conversation_attributes
+    {}
+  end
+
+  def conversation_params
+    {
+      account_id: @inbox.account_id,
+      inbox_id: @inbox.id,
+      contact_id: contact.id
+    }
+  end
+
+  def message_params
+    params = {
+      account_id: conversation.account_id,
+      inbox_id: conversation.inbox_id,
+      message_type: message_type,
+      source_id: message_identifier,
+      content: message_content,
+      sender: @outgoing_echo ? nil : contact,
+      content_attributes: {
+        in_reply_to_external_id: message_reply_attributes
+      }
+    }
+
+    params[:content_attributes][:is_unsupported] = true if message_is_unsupported?
+    params
+  end
+
+  def message_already_exists?
+    cw_message = conversation.messages.where(
+      source_id: @messaging[:message][:mid]
+    ).first
+
+    cw_message.present?
+  end
+
+  def all_unsupported_files?
+    return if attachments.empty?
+
+    attachments_type = attachments.pluck(:type).uniq.first
+    unsupported_file_type?(attachments_type)
+  end
+
+  def handle_error(error)
+    ChatwootExceptionTracker.new(error, account: @inbox.account).capture_exception
+    true
+  end
+
+  # Abstract methods to be implemented by subclasses
+  def get_story_object_from_source_id(source_id)
+    raise NotImplementedError
+  end
+end

app/builders/messages/instagram/message_builder.rb

@@ -1,200 +1,42 @@
-# This class creates both outgoing messages from chatwoot and echo outgoing messages based on the flag `outgoing_echo`
-# Assumptions
-# 1. Incase of an outgoing message which is echo, source_id will NOT be nil,
-#    based on this we are showing "not sent from chatwoot" message in frontend
-#    Hence there is no need to set user_id in message for outgoing echo messages.
-
-class Messages::Instagram::MessageBuilder < Messages::Messenger::MessageBuilder
-  attr_reader :messaging
-
+class Messages::Instagram::MessageBuilder < Messages::Instagram::BaseMessageBuilder
   def initialize(messaging, inbox, outgoing_echo: false)
-    super()
-    @messaging = messaging
-    @inbox = inbox
-    @outgoing_echo = outgoing_echo
-  end
-
-  def perform
-    return if @inbox.channel.reauthorization_required?
-
-    ActiveRecord::Base.transaction do
-      build_message
-    end
-  rescue Koala::Facebook::AuthenticationError => e
-    Rails.logger.warn("Instagram authentication error for inbox: #{@inbox.id} with error: #{e.message}")
-    Rails.logger.error e
-    @inbox.channel.authorization_error!
-    raise
-  rescue StandardError => e
-    ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
-    true
+    super(messaging, inbox, outgoing_echo: outgoing_echo)
   end
 
   private
 
-  def attachments
-    @messaging[:message][:attachments] || {}
+  def get_story_object_from_source_id(source_id)
+    url = "#{base_uri}/#{source_id}?fields=story,from&access_token=#{@inbox.channel.access_token}"
+
+    response = HTTParty.get(url)
+
+    return JSON.parse(response.body).with_indifferent_access if response.success?
+
+    # Create message first if it doesn't exist
+    @message ||= conversation.messages.create!(message_params)
+    handle_error_response(response)
+    nil
   end
 
-  def message_type
-    @outgoing_echo ? :outgoing : :incoming
-  end
+  def handle_error_response(response)
+    parsed_response = JSON.parse(response.body)
+    error_code = parsed_response.dig('error', 'code')
 
-  def message_identifier
-    message[:mid]
-  end
+    # https://developers.facebook.com/docs/messenger-platform/error-codes
+    # Access token has expired or become invalid.
+    channel.authorization_error! if error_code == 190
 
-  def message_source_id
-    @outgoing_echo ? recipient_id : sender_id
-  end
-
-  def message_is_unsupported?
-    message[:is_unsupported].present? && @messaging[:message][:is_unsupported] == true
-  end
-
-  def sender_id
-    @messaging[:sender][:id]
-  end
-
-  def recipient_id
-    @messaging[:recipient][:id]
-  end
-
-  def message
-    @messaging[:message]
-  end
-
-  def contact
-    @contact ||= @inbox.contact_inboxes.find_by(source_id: message_source_id)&.contact
-  end
-
-  def conversation
-    @conversation ||= set_conversation_based_on_inbox_config
-  end
-
-  def instagram_direct_message_conversation
-    Conversation.where(conversation_params)
-                .where("additional_attributes ->> 'type' = 'instagram_direct_message'")
-  end
-
-  def set_conversation_based_on_inbox_config
-    if @inbox.lock_to_single_conversation
-      instagram_direct_message_conversation.order(created_at: :desc).first || build_conversation
-    else
-      find_or_build_for_multiple_conversations
+    # There was a problem scraping data from the provided link.
+    # https://developers.facebook.com/docs/graph-api/guides/error-handling/ search for error code 1609005
+    if error_code == 1_609_005
+      @message.attachments.destroy_all
+      @message.update(content: I18n.t('conversations.messages.instagram_deleted_story_content'))
     end
+
+    Rails.logger.error("[InstagramStoryFetchError]: #{parsed_response.dig('error', 'message')} #{error_code}")
   end
 
-  def find_or_build_for_multiple_conversations
-    last_conversation = instagram_direct_message_conversation.where.not(status: :resolved).order(created_at: :desc).first
-
-    return build_conversation if last_conversation.nil?
-
-    last_conversation
+  def base_uri
+    "https://graph.instagram.com/#{GlobalConfigService.load('INSTAGRAM_API_VERSION', 'v22.0')}"
   end
-
-  def message_content
-    @messaging[:message][:text]
-  end
-
-  def story_reply_attributes
-    message[:reply_to][:story] if message[:reply_to].present? && message[:reply_to][:story].present?
-  end
-
-  def message_reply_attributes
-    message[:reply_to][:mid] if message[:reply_to].present? && message[:reply_to][:mid].present?
-  end
-
-  def build_message
-    return if @outgoing_echo && already_sent_from_chatwoot?
-    return if message_content.blank? && all_unsupported_files?
-
-    @message = conversation.messages.create!(message_params)
-    save_story_id
-
-    attachments.each do |attachment|
-      process_attachment(attachment)
-    end
-  end
-
-  def save_story_id
-    return if story_reply_attributes.blank?
-
-    @message.save_story_info(story_reply_attributes)
-  end
-
-  def build_conversation
-    @contact_inbox ||= contact.contact_inboxes.find_by!(source_id: message_source_id)
-
-    Conversation.create!(conversation_params.merge(
-                           contact_inbox_id: @contact_inbox.id,
-                           additional_attributes: { type: 'instagram_direct_message' }
-                         ))
-  end
-
-  def conversation_params
-    {
-      account_id: @inbox.account_id,
-      inbox_id: @inbox.id,
-      contact_id: contact.id
-    }
-  end
-
-  def message_params
-    params = {
-      account_id: conversation.account_id,
-      inbox_id: conversation.inbox_id,
-      message_type: message_type,
-      source_id: message_identifier,
-      content: message_content,
-      sender: @outgoing_echo ? nil : contact,
-      content_attributes: {
-        in_reply_to_external_id: message_reply_attributes
-      }
-    }
-
-    params[:content_attributes][:is_unsupported] = true if message_is_unsupported?
-    params
-  end
-
-  def already_sent_from_chatwoot?
-    cw_message = conversation.messages.where(
-      source_id: @messaging[:message][:mid]
-    ).first
-
-    cw_message.present?
-  end
-
-  def all_unsupported_files?
-    return if attachments.empty?
-
-    attachments_type = attachments.pluck(:type).uniq.first
-    unsupported_file_type?(attachments_type)
-  end
-
-  ### Sample response
-  # {
-  #   "object": "instagram",
-  #   "entry": [
-  #     {
-  #       "id": "<IGID>",// ig id of the business
-  #       "time": 1569262486134,
-  #       "messaging": [
-  #         {
-  #           "sender": {
-  #             "id": "<IGSID>"
-  #           },
-  #           "recipient": {
-  #             "id": "<IGID>"
-  #           },
-  #           "timestamp": 1569262485349,
-  #           "message": {
-  #             "mid": "<MESSAGE_ID>",
-  #             "text": "<MESSAGE_CONTENT>"
-  #           }
-  #         }
-  #       ]
-  #     }
-  #   ],
-  # }
 end

app/builders/messages/instagram/messenger/message_builder.rb

@@ -0,0 +1,33 @@
+class Messages::Instagram::Messenger::MessageBuilder < Messages::Instagram::BaseMessageBuilder
+  def initialize(messaging, inbox, outgoing_echo: false)
+    super(messaging, inbox, outgoing_echo: outgoing_echo)
+  end
+
+  private
+
+  def get_story_object_from_source_id(source_id)
+    k = Koala::Facebook::API.new(@inbox.channel.page_access_token) if @inbox.facebook?
+    k.get_object(source_id, fields: %w[story from]) || {}
+  rescue Koala::Facebook::AuthenticationError
+    @inbox.channel.authorization_error!
+    raise
+  rescue Koala::Facebook::ClientError => e
+    # The exception occurs when we are trying fetch the deleted story or blocked story.
+    @message.attachments.destroy_all
+    @message.update(content: I18n.t('conversations.messages.instagram_deleted_story_content'))
+    Rails.logger.error e
+    {}
+  rescue StandardError => e
+    ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
+    {}
+  end
+
+  def find_conversation_scope
+    Conversation.where(conversation_params)
+                .where("additional_attributes ->> 'type' = 'instagram_direct_message'")
+  end
+
+  def additional_conversation_attributes
+    { type: 'instagram_direct_message' }
+  end
+end

app/builders/messages/messenger/message_builder.rb

@@ -68,20 +68,8 @@ class Messages::Messenger::MessageBuilder
     message.save!
   end
 
-  def get_story_object_from_source_id(source_id)
-    k = Koala::Facebook::API.new(@inbox.channel.page_access_token) if @inbox.facebook?
-    k.get_object(source_id, fields: %w[story from]) || {}
-  rescue Koala::Facebook::AuthenticationError
-    @inbox.channel.authorization_error!
-    raise
-  rescue Koala::Facebook::ClientError => e
-    # The exception occurs when we are trying fetch the deleted story or blocked story.
-    @message.attachments.destroy_all
-    @message.update(content: I18n.t('conversations.messages.instagram_deleted_story_content'))
-    Rails.logger.error e
-    {}
-  rescue StandardError => e
-    ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
+  # This is a placeholder method to be overridden by child classes
+  def get_story_object_from_source_id(_source_id)
     {}
   end
 

app/controllers/api/v1/accounts/agent_bots_controller.rb

@@ -37,7 +37,7 @@ class Api::V1::Accounts::AgentBotsController < Api::V1::Accounts::BaseController
   end
 
   def permitted_params
-    params.permit(:name, :description, :outgoing_url, :avatar, :avatar_url, :bot_type, bot_config: [:csml_content])
+    params.permit(:name, :description, :outgoing_url, :avatar, :avatar_url, :bot_type, bot_config: {})
   end
 
   def process_avatar_from_url

app/controllers/api/v1/accounts/agents_controller.rb

@@ -72,7 +72,7 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
   end
 
   def allowed_agent_params
-    [:name, :email, :name, :role, :availability, :auto_offline]
+    [:name, :email, :role, :availability, :auto_offline]
   end
 
   def agent_params

app/controllers/api/v1/accounts/contacts/contact_inboxes_controller.rb

@@ -9,8 +9,6 @@ class Api::V1::Accounts::Contacts::ContactInboxesController < Api::V1::Accounts:
       source_id: params[:source_id],
       hmac_verified: hmac_verified?
     ).perform
-  rescue ArgumentError => e
-    render json: { error: e.message }, status: :unprocessable_entity
   end
 
   private

app/controllers/api/v1/accounts/contacts/conversations_controller.rb

@@ -1,17 +1,21 @@
 class Api::V1::Accounts::Contacts::ConversationsController < Api::V1::Accounts::Contacts::BaseController
   def index
-    @conversations = Current.account.conversations.includes(
+    # Start with all conversations for this contact
+    conversations = Current.account.conversations.includes(
       :assignee, :contact, :inbox, :taggings
-    ).where(inbox_id: inbox_ids, contact_id: @contact.id).order(last_activity_at: :desc).limit(20)
-  end
+    ).where(contact_id: @contact.id)
 
-  private
+    # Apply permission-based filtering using the existing service
+    conversations = Conversations::PermissionFilterService.new(
+      conversations,
+      Current.user,
+      Current.account
+    ).perform
 
-  def inbox_ids
-    if Current.user.administrator? || Current.user.agent?
-      Current.user.assigned_inboxes.pluck(:id)
-    else
-      []
-    end
+    # Only allow conversations from inboxes the user has access to
+    inbox_ids = Current.user.assigned_inboxes.pluck(:id)
+    conversations = conversations.where(inbox_id: inbox_ids)
+
+    @conversations = conversations.order(last_activity_at: :desc).limit(20)
   end
 end

app/controllers/api/v1/accounts/conversations_controller.rb

@@ -48,7 +48,7 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
   end
 
   def filter
-    result = ::Conversations::FilterService.new(params.permit!, current_user).perform
+    result = ::Conversations::FilterService.new(params.permit!, current_user, current_account).perform
     @conversations = result[:conversations]
     @conversations_count = result[:count]
   rescue CustomExceptions::CustomFilter::InvalidAttribute,

app/controllers/api/v1/accounts/instagram/authorizations_controller.rb

@@ -0,0 +1,30 @@
+class Api::V1::Accounts::Instagram::AuthorizationsController < Api::V1::Accounts::BaseController
+  include InstagramConcern
+  include Instagram::IntegrationHelper
+  before_action :check_authorization
+
+  def create
+    # https://developers.facebook.com/docs/instagram-platform/instagram-api-with-instagram-login/business-login#step-1--get-authorization
+    redirect_url = instagram_client.auth_code.authorize_url(
+      {
+        redirect_uri: "#{base_url}/instagram/callback",
+        scope: REQUIRED_SCOPES.join(','),
+        enable_fb_login: '0',
+        force_authentication: '1',
+        response_type: 'code',
+        state: generate_instagram_token(Current.account.id)
+      }
+    )
+    if redirect_url
+      render json: { success: true, url: redirect_url }
+    else
+      render json: { success: false }, status: :unprocessable_entity
+    end
+  end
+
+  private
+
+  def check_authorization
+    raise Pundit::NotAuthorizedError unless Current.account_user.administrator?
+  end
+end

app/controllers/api/v1/accounts/portals_controller.rb

@@ -9,11 +9,6 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
     @portals = Current.account.portals
   end
 
-  def add_members
-    agents = Current.account.agents.where(id: portal_member_params[:member_ids])
-    @portal.members << agents
-  end
-
   def show
     @all_articles = @portal.articles
     @articles = @all_articles.search(locale: params[:locale])
@@ -85,10 +80,6 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
     { channel_web_widget_id: inbox.channel.id }
   end
 
-  def portal_member_params
-    params.require(:portal).permit(:account_id, member_ids: [])
-  end
-
   def set_current_page
     @current_page = params[:page] || 1
   end

app/controllers/api/v2/accounts/reports_controller.rb

@@ -66,9 +66,7 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
   end
 
   def check_authorization
-    return if Current.account_user.administrator?
-
-    raise Pundit::NotAuthorizedError
+    authorize :report, :view?
   end
 
   def common_params
@@ -137,5 +135,3 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
     V2::ReportBuilder.new(Current.account, conversation_params).conversation_metrics
   end
 end
-
-Api::V2::Accounts::ReportsController.prepend_mod_with('Api::V2::Accounts::ReportsController')

app/controllers/concerns/instagram_concern.rb

@@ -0,0 +1,74 @@
+module InstagramConcern
+  extend ActiveSupport::Concern
+
+  def instagram_client
+    ::OAuth2::Client.new(
+      client_id,
+      client_secret,
+      {
+        site: 'https://api.instagram.com',
+        authorize_url: 'https://api.instagram.com/oauth/authorize',
+        token_url: 'https://api.instagram.com/oauth/access_token',
+        auth_scheme: :request_body,
+        token_method: :post
+      }
+    )
+  end
+
+  private
+
+  def client_id
+    GlobalConfigService.load('INSTAGRAM_APP_ID', nil)
+  end
+
+  def client_secret
+    GlobalConfigService.load('INSTAGRAM_APP_SECRET', nil)
+  end
+
+  def exchange_for_long_lived_token(short_lived_token)
+    endpoint = 'https://graph.instagram.com/access_token'
+    params = {
+      grant_type: 'ig_exchange_token',
+      client_secret: client_secret,
+      access_token: short_lived_token,
+      client_id: client_id
+    }
+
+    make_api_request(endpoint, params, 'Failed to exchange token')
+  end
+
+  def fetch_instagram_user_details(access_token)
+    endpoint = 'https://graph.instagram.com/v22.0/me'
+    params = {
+      fields: 'id,username,user_id,name,profile_picture_url,account_type',
+      access_token: access_token
+    }
+
+    make_api_request(endpoint, params, 'Failed to fetch Instagram user details')
+  end
+
+  def make_api_request(endpoint, params, error_prefix)
+    response = HTTParty.get(
+      endpoint,
+      query: params,
+      headers: { 'Accept' => 'application/json' }
+    )
+
+    unless response.success?
+      Rails.logger.error "#{error_prefix}. Status: #{response.code}, Body: #{response.body}"
+      raise "#{error_prefix}: #{response.body}"
+    end
+
+    begin
+      JSON.parse(response.body)
+    rescue JSON::ParserError => e
+      ChatwootExceptionTracker.new(e).capture_exception
+      Rails.logger.error "Invalid JSON response: #{response.body}"
+      raise e
+    end
+  end
+
+  def base_url
+    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
+  end
+end

app/controllers/dashboard_controller.rb

@@ -36,7 +36,7 @@ class DashboardController < ActionController::Base
       'LOGOUT_REDIRECT_LINK',
       'DISABLE_USER_PROFILE_UPDATE',
       'DEPLOYMENT_ENV',
-      'CSML_EDITOR_HOST', 'INSTALLATION_PRICING_PLAN'
+      'INSTALLATION_PRICING_PLAN'
     ).merge(app_config)
   end
 
@@ -65,6 +65,7 @@ class DashboardController < ActionController::Base
       VAPID_PUBLIC_KEY: VapidService.public_key,
       ENABLE_ACCOUNT_SIGNUP: GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false'),
       FB_APP_ID: GlobalConfigService.load('FB_APP_ID', ''),
+      INSTAGRAM_APP_ID: GlobalConfigService.load('INSTAGRAM_APP_ID', ''),
       FACEBOOK_API_VERSION: GlobalConfigService.load('FACEBOOK_API_VERSION', 'v17.0'),
       IS_ENTERPRISE: ChatwootApp.enterprise?,
       AZURE_APP_ID: GlobalConfigService.load('AZURE_APP_ID', ''),

app/controllers/devise_overrides/omniauth_callbacks_controller.rb

@@ -55,7 +55,7 @@ class DeviseOverrides::OmniauthCallbacksController < DeviseTokenAuth::OmniauthCa
 
   def validate_business_account?
     # return true if the user is a business account, false if it is a gmail account
-    auth_hash['info']['email'].exclude?('@gmail.com')
+    auth_hash['info']['email'].downcase.exclude?('@gmail.com')
   end
 
   def create_account_for_user

app/controllers/instagram/callbacks_controller.rb

@@ -0,0 +1,163 @@
+class Instagram::CallbacksController < ApplicationController
+  include InstagramConcern
+  include Instagram::IntegrationHelper
+
+  def show
+    # Check if Instagram redirected with an error (user canceled authorization)
+    # See: https://developers.facebook.com/docs/instagram-platform/instagram-api-with-instagram-login/business-login#canceled-authorization
+    if params[:error].present?
+      handle_authorization_error
+      return
+    end
+
+    process_successful_authorization
+  rescue StandardError => e
+    handle_error(e)
+  end
+
+  private
+
+  # Process the authorization code and create inbox
+  def process_successful_authorization
+    @response = instagram_client.auth_code.get_token(
+      oauth_code,
+      redirect_uri: "#{base_url}/#{provider_name}/callback",
+      grant_type: 'authorization_code'
+    )
+
+    @long_lived_token_response = exchange_for_long_lived_token(@response.token)
+    inbox, already_exists = find_or_create_inbox
+
+    if already_exists
+      redirect_to app_instagram_inbox_settings_url(account_id: account_id, inbox_id: inbox.id)
+    else
+      redirect_to app_instagram_inbox_agents_url(account_id: account_id, inbox_id: inbox.id)
+    end
+  end
+
+  # Handle all errors that might occur during authorization
+  # https://developers.facebook.com/docs/instagram-platform/instagram-api-with-instagram-login/business-login#sample-rejected-response
+  def handle_error(error)
+    Rails.logger.error("Instagram Channel creation Error: #{error.message}")
+    ChatwootExceptionTracker.new(error).capture_exception
+
+    error_info = extract_error_info(error)
+    redirect_to_error_page(error_info)
+  end
+
+  # Extract error details from the exception
+  def extract_error_info(error)
+    if error.is_a?(OAuth2::Error)
+      begin
+        # Instagram returns JSON error response which we parse to extract error details
+        JSON.parse(error.message)
+      rescue JSON::ParseError
+        # Fall back to a generic OAuth error if JSON parsing fails
+        { 'error_type' => 'OAuthException', 'code' => 400, 'error_message' => error.message }
+      end
+    else
+      # For other unexpected errors
+      { 'error_type' => error.class.name, 'code' => 500, 'error_message' => error.message }
+    end
+  end
+
+  # Handles the case when a user denies permissions or cancels the authorization flow
+  # Error parameters are documented at:
+  # https://developers.facebook.com/docs/instagram-platform/instagram-api-with-instagram-login/business-login#canceled-authorization
+  def handle_authorization_error
+    error_info = {
+      'error_type' => params[:error] || 'authorization_error',
+      'code' => 400,
+      'error_message' => params[:error_description] || 'Authorization was denied'
+    }
+
+    Rails.logger.error("Instagram Authorization Error: #{error_info['error_message']}")
+    redirect_to_error_page(error_info)
+  end
+
+  # Centralized method to redirect to error page with appropriate parameters
+  # This ensures consistent error handling across different error scenarios
+  # Frontend will handle the error page based on the error_type
+  def redirect_to_error_page(error_info)
+    redirect_to app_new_instagram_inbox_url(
+      account_id: account_id,
+      error_type: error_info['error_type'],
+      code: error_info['code'],
+      error_message: error_info['error_message']
+    )
+  end
+
+  def find_or_create_inbox
+    user_details = fetch_instagram_user_details(@long_lived_token_response['access_token'])
+    channel_instagram = find_channel_by_instagram_id(user_details['user_id'].to_s)
+    channel_exists = channel_instagram.present?
+
+    if channel_instagram
+      update_channel(channel_instagram, user_details)
+    else
+      channel_instagram = create_channel_with_inbox(user_details)
+    end
+
+    # reauthorize channel, this code path only triggers when instagram auth is successful
+    # reauthorized will also update cache keys for the associated inbox
+    channel_instagram.reauthorized!
+
+    [channel_instagram.inbox, channel_exists]
+  end
+
+  def find_channel_by_instagram_id(instagram_id)
+    Channel::Instagram.find_by(instagram_id: instagram_id, account: account)
+  end
+
+  def update_channel(channel_instagram, user_details)
+    expires_at = Time.current + @long_lived_token_response['expires_in'].seconds
+
+    channel_instagram.update!(
+      access_token: @long_lived_token_response['access_token'],
+      expires_at: expires_at
+    )
+
+    # Update inbox name if username changed
+    channel_instagram.inbox.update!(name: user_details['username'])
+    channel_instagram
+  end
+
+  def create_channel_with_inbox(user_details)
+    ActiveRecord::Base.transaction do
+      expires_at = Time.current + @long_lived_token_response['expires_in'].seconds
+
+      channel_instagram = Channel::Instagram.create!(
+        access_token: @long_lived_token_response['access_token'],
+        instagram_id: user_details['user_id'].to_s,
+        account: account,
+        expires_at: expires_at
+      )
+
+      account.inboxes.create!(
+        account: account,
+        channel: channel_instagram,
+        name: user_details['username']
+      )
+
+      channel_instagram
+    end
+  end
+
+  def account_id
+    return unless params[:state]
+
+    verify_instagram_token(params[:state])
+  end
+
+  def oauth_code
+    params[:code]
+  end
+
+  def account
+    @account ||= Account.find(account_id)
+  end
+
+  def provider_name
+    'instagram'
+  end
+end

app/controllers/super_admin/app_configs_controller.rb

@@ -43,6 +43,8 @@ class SuperAdmin::AppConfigsController < SuperAdmin::ApplicationController
                          ['MAILER_INBOUND_EMAIL_DOMAIN']
                        when 'linear'
                          %w[LINEAR_CLIENT_ID LINEAR_CLIENT_SECRET]
+                       when 'instagram'
+                         %w[INSTAGRAM_APP_ID INSTAGRAM_APP_SECRET INSTAGRAM_VERIFY_TOKEN INSTAGRAM_API_VERSION ENABLE_INSTAGRAM_CHANNEL_HUMAN_AGENT]
                        else
                          %w[ENABLE_ACCOUNT_SIGNUP FIREBASE_PROJECT_ID FIREBASE_CREDENTIALS]
                        end

app/controllers/webhooks/instagram_controller.rb

@@ -15,6 +15,9 @@ class Webhooks::InstagramController < ActionController::API
   private
 
   def valid_token?(token)
-    token == GlobalConfigService.load('IG_VERIFY_TOKEN', '')
+    # Validates against both IG_VERIFY_TOKEN (Instagram channel via Facebook page) and
+    # INSTAGRAM_VERIFY_TOKEN (Instagram channel via direct Instagram login)
+    token == GlobalConfigService.load('IG_VERIFY_TOKEN', '') ||
+      token == GlobalConfigService.load('INSTAGRAM_VERIFY_TOKEN', '')
   end
 end

app/dashboards/account_dashboard.rb

@@ -81,7 +81,8 @@ class AccountDashboard < Administrate::BaseDashboard
   COLLECTION_FILTERS = {
     active: ->(resources) { resources.where(status: :active) },
     suspended: ->(resources) { resources.where(status: :suspended) },
-    recent: ->(resources) { resources.where('created_at > ?', 30.days.ago) }
+    recent: ->(resources) { resources.where('created_at > ?', 30.days.ago) },
+    marked_for_deletion: ->(resources) { resources.where("custom_attributes->>'marked_for_deletion_at' IS NOT NULL") }
   }.freeze
 
   # Overwrite this method to customize how accounts are displayed

app/finders/conversation_finder.rb

@@ -32,6 +32,7 @@ class ConversationFinder
   def initialize(current_user, params)
     @current_user = current_user
     @current_account = current_user.account
+    @is_admin = current_account.account_users.find_by(user_id: current_user.id)&.administrator?
     @params = params
   end
 
@@ -85,8 +86,19 @@ class ConversationFinder
     @team = current_account.teams.find(params[:team_id]) if params[:team_id]
   end
 
+  def find_conversation_by_inbox
+    @conversations = current_account.conversations
+    @conversations = @conversations.where(inbox_id: @inbox_ids) unless params[:inbox_id].blank? && @is_admin
+  end
+
   def find_all_conversations
-    @conversations = current_account.conversations.where(inbox_id: @inbox_ids)
+    find_conversation_by_inbox
+    # Apply permission-based filtering
+    @conversations = Conversations::PermissionFilterService.new(
+      @conversations,
+      current_user,
+      current_account
+    ).perform
     filter_by_conversation_type if params[:conversation_type]
     @conversations
   end

app/helpers/billing_helper.rb

@@ -18,4 +18,8 @@ module BillingHelper
   def non_web_inboxes(account)
     account.inboxes.where.not(channel_type: Channel::WebWidget.to_s).count
   end
+
+  def agents(account)
+    account.users.count
+  end
 end

app/helpers/instagram/integration_helper.rb

@@ -0,0 +1,49 @@
+module Instagram::IntegrationHelper
+  REQUIRED_SCOPES = %w[instagram_business_basic instagram_business_manage_messages].freeze
+
+  # Generates a signed JWT token for Instagram integration
+  #
+  # @param account_id [Integer] The account ID to encode in the token
+  # @return [String, nil] The encoded JWT token or nil if client secret is missing
+  def generate_instagram_token(account_id)
+    return if client_secret.blank?
+
+    JWT.encode(token_payload(account_id), client_secret, 'HS256')
+  rescue StandardError => e
+    Rails.logger.error("Failed to generate Instagram token: #{e.message}")
+    nil
+  end
+
+  def token_payload(account_id)
+    {
+      sub: account_id,
+      iat: Time.current.to_i
+    }
+  end
+
+  # Verifies and decodes a Instagram JWT token
+  #
+  # @param token [String] The JWT token to verify
+  # @return [Integer, nil] The account ID from the token or nil if invalid
+  def verify_instagram_token(token)
+    return if token.blank? || client_secret.blank?
+
+    decode_token(token, client_secret)
+  end
+
+  private
+
+  def client_secret
+    @client_secret ||= GlobalConfigService.load('INSTAGRAM_APP_SECRET', nil)
+  end
+
+  def decode_token(token, secret)
+    JWT.decode(token, secret, true, {
+                 algorithm: 'HS256',
+                 verify_expiration: true
+               }).first['sub']
+  rescue StandardError => e
+    Rails.logger.error("Unexpected error verifying Instagram token: #{e.message}")
+    nil
+  end
+end

app/javascript/dashboard/App.vue

@@ -4,7 +4,6 @@ import AddAccountModal from '../dashboard/components/layout/sidebarComponents/Ad
 import LoadingState from './components/widgets/LoadingState.vue';
 import NetworkNotification from './components/NetworkNotification.vue';
 import UpdateBanner from './components/app/UpdateBanner.vue';
-import UpgradeBanner from './components/app/UpgradeBanner.vue';
 import PaymentPendingBanner from './components/app/PaymentPendingBanner.vue';
 import PendingEmailVerificationBanner from './components/app/PendingEmailVerificationBanner.vue';
 import vueActionCable from './helper/actionCable';
@@ -31,7 +30,6 @@ export default {
     UpdateBanner,
     PaymentPendingBanner,
     WootSnackbarBox,
-    UpgradeBanner,
     PendingEmailVerificationBanner,
   },
   setup() {
@@ -146,7 +144,6 @@ export default {
     <template v-if="currentAccountId">
       <PendingEmailVerificationBanner v-if="hideOnOnboardingView" />
       <PaymentPendingBanner v-if="hideOnOnboardingView" />
-      <UpgradeBanner />
     </template>
     <router-view v-slot="{ Component }">
       <transition name="fade" mode="out-in">

app/javascript/dashboard/api/agentBots.js

@@ -1,9 +1,26 @@
+/* global axios */
 import ApiClient from './ApiClient';
 
 class AgentBotsAPI extends ApiClient {
   constructor() {
     super('agent_bots', { accountScoped: true });
   }
+
+  create(data) {
+    return axios.post(this.url, data, {
+      headers: { 'Content-Type': 'multipart/form-data' },
+    });
+  }
+
+  update(id, data) {
+    return axios.patch(`${this.url}/${id}`, data, {
+      headers: { 'Content-Type': 'multipart/form-data' },
+    });
+  }
+
+  deleteAgentBotAvatar(botId) {
+    return axios.delete(`${this.url}/${botId}/avatar`);
+  }
 }
 
 export default new AgentBotsAPI();

app/javascript/dashboard/api/channel/instagramClient.js

@@ -0,0 +1,14 @@
+/* global axios */
+import ApiClient from '../ApiClient';
+
+class InstagramChannel extends ApiClient {
+  constructor() {
+    super('instagram', { accountScoped: true });
+  }
+
+  generateAuthorization(payload) {
+    return axios.post(`${this.url}/authorization`, payload);
+  }
+}
+
+export default new InstagramChannel();

app/javascript/dashboard/api/enterprise/account.js

@@ -17,6 +17,12 @@ class EnterpriseAccountAPI extends ApiClient {
   getLimits() {
     return axios.get(`${this.url}limits`);
   }
+
+  toggleDeletion(action) {
+    return axios.post(`${this.url}toggle_deletion`, {
+      action_type: action,
+    });
+  }
 }
 
 export default new EnterpriseAccountAPI();

app/javascript/dashboard/api/enterprise/specs/account.spec.js

@@ -10,6 +10,7 @@ describe('#enterpriseAccountAPI', () => {
     expect(accountAPI).toHaveProperty('update');
     expect(accountAPI).toHaveProperty('delete');
     expect(accountAPI).toHaveProperty('checkout');
+    expect(accountAPI).toHaveProperty('toggleDeletion');
   });
 
   describe('API calls', () => {
@@ -42,5 +43,21 @@ describe('#enterpriseAccountAPI', () => {
         '/enterprise/api/v1/subscription'
       );
     });
+
+    it('#toggleDeletion with delete action', () => {
+      accountAPI.toggleDeletion('delete');
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/enterprise/api/v1/toggle_deletion',
+        { action_type: 'delete' }
+      );
+    });
+
+    it('#toggleDeletion with undelete action', () => {
+      accountAPI.toggleDeletion('undelete');
+      expect(axiosMock.post).toHaveBeenCalledWith(
+        '/enterprise/api/v1/toggle_deletion',
+        { action_type: 'undelete' }
+      );
+    });
   });
 });

app/javascript/dashboard/assets/scss/_next-colors.scss

@@ -29,6 +29,19 @@
     --iris-11: 87 83 198;
     --iris-12: 39 41 98;
 
+    --blue-1: 251 253 255;
+    --blue-2: 245 249 255;
+    --blue-3: 233 243 255;
+    --blue-4: 218 236 255;
+    --blue-5: 201 226 255;
+    --blue-6: 181 213 255;
+    --blue-7: 155 195 252;
+    --blue-8: 117 171 247;
+    --blue-9: 39 129 246;
+    --blue-10: 16 115 233;
+    --blue-11: 8 109 224;
+    --blue-12: 11 50 101;
+
     --ruby-1: 255 252 253;
     --ruby-2: 255 247 248;
     --ruby-3: 254 234 237;
@@ -131,6 +144,19 @@
     --iris-11: 158 177 255;
     --iris-12: 224 223 254;
 
+    --blue-1: 10 17 28;
+    --blue-2: 15 24 38;
+    --blue-3: 15 39 72;
+    --blue-4: 10 49 99;
+    --blue-5: 18 61 117;
+    --blue-6: 29 84 134;
+    --blue-7: 40 89 156;
+    --blue-8: 48 106 186;
+    --blue-9: 39 129 246;
+    --blue-10: 21 116 231;
+    --blue-11: 126 182 255;
+    --blue-12: 205 227 255;
+
     --ruby-1: 25 17 19;
     --ruby-2: 30 21 23;
     --ruby-3: 58 20 30;

app/javascript/dashboard/assets/scss/_rtl.scss

@@ -81,28 +81,6 @@
         margin-left: var(--space-small);
       }
     }
-
-    // Conversation sidebar close button
-    .close-button--rtl {
-      transform: rotate(180deg);
-    }
-
-    // Resolve actions button
-    .resolve-actions {
-      .button-group .button:first-child {
-        border-bottom-left-radius: 0;
-        border-bottom-right-radius: var(--border-radius-normal);
-        border-top-left-radius: 0;
-        border-top-right-radius: var(--border-radius-normal);
-      }
-
-      .button-group .button:last-child {
-        border-bottom-left-radius: var(--border-radius-normal);
-        border-bottom-right-radius: 0;
-        border-top-left-radius: var(--border-radius-normal);
-        border-top-right-radius: 0;
-      }
-    }
   }
 
   // Conversation list
@@ -177,71 +155,6 @@
     }
   }
 
-  //   Help center
-  .article-container .row--article-block {
-    td:last-child {
-      direction: initial;
-    }
-  }
-
-  .portal-popover__container .portal {
-    .actions-container {
-      margin-left: unset;
-      margin-right: var(--space-one);
-    }
-  }
-
-  .edit-article--container {
-    .header-right--wrap {
-      .button-group .button:first-child {
-        border-bottom-left-radius: 0;
-        border-bottom-right-radius: var(--border-radius-normal);
-        border-top-left-radius: 0;
-        border-top-right-radius: var(--border-radius-normal);
-      }
-
-      .button-group .button:last-child {
-        border-bottom-left-radius: var(--border-radius-normal);
-        border-bottom-right-radius: 0;
-        border-top-left-radius: var(--border-radius-normal);
-        border-top-right-radius: 0;
-      }
-    }
-
-    .header-left--wrap {
-      .back-button {
-        direction: initial;
-      }
-    }
-
-    .article--buttons {
-      .dropdown-pane {
-        left: 0;
-        position: absolute;
-        right: unset;
-      }
-    }
-
-    .sidebar-button {
-      transform: rotate(180deg);
-    }
-  }
-
-  .article-settings--container {
-    border-left: 0;
-    border-right: 1px solid var(--color-border-light);
-    flex-direction: row-reverse;
-    margin-left: 0;
-    margin-right: var(--space-normal);
-    padding-left: 0;
-    padding-right: var(--space-normal);
-  }
-
-  .category-list--container .header-left--wrap {
-    direction: initial;
-    justify-content: flex-end;
-  }
-
   // Toggle switch
   .toggle-button {
     &.small {
@@ -264,11 +177,6 @@
     }
   }
 
-  // Widget builder
-  .widget-builder-container .widget-preview {
-    direction: initial;
-  }
-
   // Modal
   .modal-container {
     text-align: right;
@@ -282,7 +190,6 @@
   }
 
   // Other changes
-
   .colorpicker--chrome {
     direction: initial;
   }
@@ -291,14 +198,6 @@
     direction: initial;
   }
 
-  .contact--details .contact--bio {
-    direction: ltr;
-  }
-
-  .merge-contacts .child-contact-wrap {
-    direction: ltr;
-  }
-
   .contact--form .input-group {
     direction: initial;
   }

app/javascript/dashboard/assets/scss/_woot.scss

@@ -29,7 +29,6 @@
 @import 'rtl';
 
 @import 'widgets/base';
-@import 'widgets/buttons';
 @import 'widgets/conversation-view';
 @import 'widgets/tabs';
 @import 'widgets/woot-tables';

app/javascript/dashboard/assets/scss/widgets/_base.scss

@@ -40,6 +40,12 @@ dl:not(.reset-base) {
   @apply mb-0;
 }
 
+// Button base
+button {
+  font-family: inherit;
+  @apply inline-block text-center align-middle cursor-pointer text-sm m-0 py-1 px-2.5 transition-all duration-200 ease-in-out border-0 border-none rounded-lg disabled:opacity-50;
+}
+
 // Form elements
 // -------------------------
 label {

app/javascript/dashboard/assets/scss/widgets/_buttons.scss

@@ -1,228 +0,0 @@
-// scss-lint:disable SpaceAfterPropertyColon
-// scss-lint:disable MergeableSelector
-button {
-  font-family: inherit;
-  transition:
-    background-color 0.25s ease-out,
-    color 0.25s ease-out;
-  @apply inline-block items-center mb-0 text-center align-middle cursor-pointer text-sm mt-0 mx-0 py-1 px-2.5 border border-solid border-transparent dark:border-transparent rounded-[0.3125rem];
-
-  &:disabled,
-  &.disabled {
-    @apply opacity-40 cursor-not-allowed;
-  }
-}
-
-.button-group {
-  @apply mb-0 flex flex-nowrap items-stretch;
-
-  .button {
-    flex: 0 0 auto;
-    @apply m-0 text-sm rounded-none first:rounded-tl-[0.3125rem] first:rounded-bl-[0.3125rem] last:rounded-tr-[0.3125rem] last:rounded-br-[0.3125rem] rtl:space-x-reverse;
-  }
-
-  .button--only-icon {
-    @apply w-10 justify-center pl-0 pr-0;
-  }
-}
-
-.back-button {
-  @apply m-0;
-}
-
-.button {
-  @apply items-center bg-n-brand px-2.5 text-white dark:text-white inline-flex h-10 mb-0 gap-2 font-medium;
-
-  .button__content {
-    @apply w-full whitespace-nowrap overflow-hidden text-ellipsis;
-
-    img,
-    svg {
-      @apply inline-block;
-    }
-  }
-
-  &:hover:not(:disabled):not(.success):not(.alert):not(.warning):not(
-      .clear
-    ):not(.smooth):not(.hollow) {
-    @apply bg-n-brand/80 dark:bg-n-brand/80;
-  }
-
-  &:disabled,
-  &.disabled {
-    @apply opacity-40 cursor-not-allowed;
-  }
-
-  &.success {
-    @apply bg-n-teal-9 text-white dark:text-white;
-  }
-
-  &.secondary {
-    @apply bg-n-solid-3 text-white dark:text-white;
-  }
-
-  &.primary {
-    @apply bg-n-brand text-white dark:text-white;
-  }
-
-  &.clear {
-    @apply text-n-blue-text dark:text-n-blue-text bg-transparent dark:bg-transparent;
-  }
-
-  &.alert {
-    @apply bg-n-ruby-9 text-white dark:text-white;
-
-    &.clear {
-      @apply bg-transparent dark:bg-transparent;
-    }
-  }
-
-  &.warning {
-    @apply bg-n-amber-9 text-white dark:text-white;
-
-    &.clear {
-      @apply bg-transparent dark:bg-transparent;
-    }
-  }
-
-  &.tiny {
-    @apply h-6 text-[10px];
-  }
-
-  &.small {
-    @apply h-8 text-xs;
-  }
-
-  .spinner {
-    @apply px-2 py-0;
-  }
-
-  // @TODDO - Remove after moving all buttons to woot-button
-  .icon + .button__content {
-    @apply w-auto;
-  }
-
-  &.expanded {
-    @apply flex justify-center text-center;
-  }
-
-  &.round {
-    @apply rounded-full;
-  }
-
-  // @TODO Use with link
-
-  &.compact {
-    @apply pb-0 pt-0;
-  }
-
-  &.hollow {
-    @apply border border-n-brand/40 bg-transparent text-n-blue-text hover:enabled:bg-n-brand/20;
-
-    &.secondary {
-      @apply text-n-slate-12 border-n-slate-5 hover:enabled:bg-n-slate-5;
-    }
-
-    &.success {
-      @apply text-n-teal-9 border-n-teal-8 hover:enabled:bg-n-teal-5;
-    }
-
-    &.alert {
-      @apply text-n-ruby-9 border-n-ruby-8 hover:enabled:bg-n-ruby-5;
-    }
-
-    &.warning {
-      @apply text-n-amber-9 border-n-amber-8 hover:enabled:bg-n-amber-5;
-    }
-  }
-
-  // Smooth style
-  &.smooth {
-    @apply bg-n-brand/10 dark:bg-n-brand/30 text-n-blue-text hover:enabled:bg-n-brand/20 dark:hover:enabled:bg-n-brand/40;
-
-    &.secondary {
-      @apply bg-n-slate-4 text-n-slate-11 hover:enabled:text-n-slate-11 hover:enabled:bg-n-slate-5;
-    }
-
-    &.success {
-      @apply bg-n-teal-4 text-n-teal-11 hover:enabled:text-n-teal-11 hover:enabled:bg-n-teal-5;
-    }
-
-    &.alert {
-      @apply bg-n-ruby-4 text-n-ruby-11 hover:enabled:text-n-ruby-11 hover:enabled:bg-n-ruby-5;
-    }
-
-    &.warning {
-      @apply bg-n-amber-4 text-n-amber-11 hover:enabled:text-n-amber-11 hover:enabled:bg-n-amber-5;
-    }
-  }
-
-  &.clear {
-    @apply text-n-blue-text hover:enabled:bg-n-brand/10 dark:hover:enabled:bg-n-brand/30;
-
-    &.secondary {
-      @apply text-n-slate-12 hover:enabled:bg-n-slate-4;
-    }
-
-    &.success {
-      @apply text-n-teal-10 hover:enabled:bg-n-teal-4;
-    }
-
-    &.alert {
-      @apply text-n-ruby-11 hover:enabled:bg-n-ruby-4;
-    }
-
-    &.warning {
-      @apply text-n-amber-11 hover:enabled:bg-n-amber-4;
-    }
-
-    &:active {
-      &.secondary {
-        @apply active:bg-n-slate-3 dark:active:bg-n-slate-7;
-      }
-    }
-
-    &:focus {
-      &.secondary {
-        @apply focus:bg-n-slate-4 dark:focus:bg-n-slate-6;
-      }
-    }
-  }
-
-  // Sizes
-  &.tiny {
-    @apply h-6;
-  }
-
-  &.small {
-    @apply h-8 pb-1 pt-1;
-  }
-
-  &.large {
-    @apply h-12;
-  }
-
-  &.button--only-icon {
-    @apply justify-center pl-0 pr-0 w-10;
-
-    &.tiny {
-      @apply w-6;
-    }
-
-    &.small {
-      @apply w-8;
-    }
-
-    &.large {
-      @apply w-12;
-    }
-  }
-
-  &.link {
-    @apply h-auto m-0 p-0;
-
-    &:hover {
-      @apply underline;
-    }
-  }
-}

app/javascript/dashboard/components-next/Contacts/ContactsForm/CreateNewContactDialog.vue

@@ -51,6 +51,7 @@ defineExpose({ dialogRef, contactsFormRef, onSuccess });
         <Button
           :label="t('DIALOG.BUTTONS.CANCEL')"
           variant="link"
+          type="reset"
           class="h-10 hover:!no-underline hover:text-n-brand"
           @click="closeDialog"
         />

app/javascript/dashboard/components-next/Contacts/ContactsHeader/components/ContactSortMenu.vue

@@ -31,10 +31,6 @@ const sortMenus = [
     label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.EMAIL'),
     value: 'email',
   },
-  {
-    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.PHONE_NUMBER'),
-    value: 'phone_number',
-  },
   {
     label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.COMPANY'),
     value: 'company_name',

app/javascript/dashboard/components-next/NewConversation/helpers/composeConversationHelper.js

@@ -25,11 +25,6 @@ export const generateLabelForContactableInboxesList = ({
     channelType === INBOX_TYPES.TWILIO ||
     channelType === INBOX_TYPES.WHATSAPP
   ) {
-    // Handled separately for Twilio Inbox where phone number is  not mandatory.
-    // You can send message to a contact with Messaging Service Id.
-    if (!phoneNumber) {
-      return name;
-    }
     return `${name} (${phoneNumber})`;
   }
   return name;

app/javascript/dashboard/components-next/NewConversation/helpers/specs/composeConversationHelper.spec.js

@@ -8,8 +8,8 @@ vi.mock('dashboard/api/contacts');
 describe('composeConversationHelper', () => {
   describe('generateLabelForContactableInboxesList', () => {
     const contact = {
-      name: 'Priority Inbox',
-      email: 'hello@example.com',
+      name: 'John Doe',
+      email: 'john@example.com',
       phoneNumber: '+1234567890',
     };
 
@@ -19,7 +19,7 @@ describe('composeConversationHelper', () => {
           ...contact,
           channelType: INBOX_TYPES.EMAIL,
         })
-      ).toBe('Priority Inbox (hello@example.com)');
+      ).toBe('John Doe (john@example.com)');
     });
 
     it('generates label for twilio inbox', () => {
@@ -28,14 +28,7 @@ describe('composeConversationHelper', () => {
           ...contact,
           channelType: INBOX_TYPES.TWILIO,
         })
-      ).toBe('Priority Inbox (+1234567890)');
-
-      expect(
-        helpers.generateLabelForContactableInboxesList({
-          name: 'Priority Inbox',
-          channelType: INBOX_TYPES.TWILIO,
-        })
-      ).toBe('Priority Inbox');
+      ).toBe('John Doe (+1234567890)');
     });
 
     it('generates label for whatsapp inbox', () => {
@@ -44,7 +37,7 @@ describe('composeConversationHelper', () => {
           ...contact,
           channelType: INBOX_TYPES.WHATSAPP,
         })
-      ).toBe('Priority Inbox (+1234567890)');
+      ).toBe('John Doe (+1234567890)');
     });
 
     it('generates label for other inbox types', () => {
@@ -53,7 +46,7 @@ describe('composeConversationHelper', () => {
           ...contact,
           channelType: 'Channel::Api',
         })
-      ).toBe('Priority Inbox');
+      ).toBe('John Doe');
     });
   });
 

app/javascript/dashboard/components-next/banner/Banner.vue

@@ -1,3 +1,5 @@
+<!-- DEPRECIATED -->
+<!-- TODO: Replace this banner component with NextBanner "app/javascript/dashboard/components-next/banner/Banner.vue" -->
 <script setup>
 import { computed } from 'vue';
 

app/javascript/dashboard/components-next/copilot/CopilotAssistantMessage.vue

@@ -33,6 +33,8 @@ const insertIntoRichEditor = computed(() => {
   );
 });
 
+const hasEmptyMessageContent = computed(() => !props.message?.content);
+
 const useCopilotResponse = () => {
   if (insertIntoRichEditor.value) {
     emitter.emit(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, props.message?.content);
@@ -53,9 +55,17 @@ const useCopilotResponse = () => {
     />
     <div class="flex flex-col gap-1 text-n-slate-12">
       <div class="font-medium">{{ $t('CAPTAIN.NAME') }}</div>
-      <div v-dompurify-html="messageContent" class="prose-sm break-words" />
+      <span v-if="hasEmptyMessageContent" class="text-n-ruby-11">
+        {{ $t('CAPTAIN.COPILOT.EMPTY_MESSAGE') }}
+      </span>
+      <div
+        v-else
+        v-dompurify-html="messageContent"
+        class="prose-sm break-words"
+      />
       <div class="flex flex-row mt-1">
         <Button
+          v-if="!hasEmptyMessageContent"
           :label="$t('CAPTAIN.COPILOT.USE')"
           faded
           sm

app/javascript/dashboard/components-next/dialog/Dialog.vue

@@ -125,7 +125,10 @@ defineExpose({ open, close });
           <slot />
           <!-- Dialog content will be injected here -->
           <slot name="footer">
-            <div class="flex items-center justify-between w-full gap-3">
+            <div
+              v-if="showCancelButton || showConfirmButton"
+              class="flex items-center justify-between w-full gap-3"
+            >
               <Button
                 v-if="showCancelButton"
                 variant="faded"

app/javascript/dashboard/components-next/filter/SaveCustomView.vue

@@ -103,7 +103,7 @@ export default {
       {{ $t('FILTER.CUSTOM_VIEWS.ADD.TITLE') }}
     </h3>
     <form class="w-full grid gap-6" @submit.prevent="saveCustomViews">
-      <div>
+      <label :class="{ error: v$.name.$error }">
         <input
           v-model="name"
           class="py-1.5 px-3 text-n-slate-12 bg-n-alpha-1 text-sm rounded-lg reset-base w-full"
@@ -116,14 +116,14 @@ export default {
         >
           {{ $t('FILTER.CUSTOM_VIEWS.ADD.ERROR_MESSAGE') }}
         </span>
-      </div>
+      </label>
       <div class="flex flex-row justify-end w-full gap-2">
-        <NextButton sm solid blue :disabled="isButtonDisabled">
-          {{ $t('FILTER.CUSTOM_VIEWS.ADD.SAVE_BUTTON') }}
-        </NextButton>
         <NextButton faded slate sm @click.prevent="onClose">
           {{ $t('FILTER.CUSTOM_VIEWS.ADD.CANCEL_BUTTON') }}
         </NextButton>
+        <NextButton solid blue sm :disabled="isButtonDisabled">
+          {{ $t('FILTER.CUSTOM_VIEWS.ADD.SAVE_BUTTON') }}
+        </NextButton>
       </div>
     </form>
   </div>

app/javascript/dashboard/components-next/icon/provider.js

@@ -12,6 +12,7 @@ export function useChannelIcon(inbox) {
     'Channel::TwitterProfile': 'i-ri-twitter-x-fill',
     'Channel::WebWidget': 'i-ri-global-fill',
     'Channel::Whatsapp': 'i-ri-whatsapp-fill',
+    'Channel::Instagram': 'i-ri-instagram-fill',
   };
 
   const providerIconMap = {

app/javascript/dashboard/components-next/message/MessageMeta.vue

@@ -19,10 +19,17 @@ const {
   isAWebWidgetInbox,
   isAWhatsAppChannel,
   isAnEmailChannel,
+  isAnInstagramChannel,
 } = useInbox();
 
-const { status, isPrivate, createdAt, sourceId, messageType } =
-  useMessageContext();
+const {
+  status,
+  isPrivate,
+  createdAt,
+  sourceId,
+  messageType,
+  contentAttributes,
+} = useMessageContext();
 
 const readableTime = computed(() =>
   messageTimestamp(createdAt.value, 'LLL d, h:mm a')
@@ -30,6 +37,11 @@ const readableTime = computed(() =>
 
 const showStatusIndicator = computed(() => {
   if (isPrivate.value) return false;
+  // Don't show status for failed messages, we already show error message
+  if (status.value === MESSAGE_STATUS.FAILED) return false;
+  // Don't show status for deleted messages
+  if (contentAttributes.value?.deleted) return false;
+
   if (messageType.value === MESSAGE_TYPES.OUTGOING) return true;
   if (messageType.value === MESSAGE_TYPES.TEMPLATE) return true;
 
@@ -47,7 +59,8 @@ const isSent = computed(() => {
     isATwilioChannel.value ||
     isAFacebookInbox.value ||
     isASmsInbox.value ||
-    isATelegramChannel.value
+    isATelegramChannel.value ||
+    isAnInstagramChannel.value
   ) {
     return sourceId.value && status.value === MESSAGE_STATUS.SENT;
   }
@@ -86,7 +99,8 @@ const isRead = computed(() => {
   if (
     isAWhatsAppChannel.value ||
     isATwilioChannel.value ||
-    isAFacebookInbox.value
+    isAFacebookInbox.value ||
+    isAnInstagramChannel.value
   ) {
     return sourceId.value && status.value === MESSAGE_STATUS.READ;
   }
@@ -102,7 +116,6 @@ const statusToShow = computed(() => {
   if (isRead.value) return MESSAGE_STATUS.READ;
   if (isDelivered.value) return MESSAGE_STATUS.DELIVERED;
   if (isSent.value) return MESSAGE_STATUS.SENT;
-  if (status.value === MESSAGE_STATUS.FAILED) return MESSAGE_STATUS.FAILED;
 
   return MESSAGE_STATUS.PROGRESS;
 });

app/javascript/dashboard/components-next/message/TranslationToggle.vue

@@ -0,0 +1,24 @@
+<script setup>
+import { defineProps, defineEmits } from 'vue';
+
+defineProps({
+  showingOriginal: Boolean,
+});
+
+defineEmits(['toggle']);
+</script>
+
+<template>
+  <span>
+    <span
+      class="text-xs text-n-slate-11 cursor-pointer hover:underline select-none"
+      @click="$emit('toggle')"
+    >
+      {{
+        showingOriginal
+          ? $t('CONVERSATION.VIEW_TRANSLATED')
+          : $t('CONVERSATION.VIEW_ORIGINAL')
+      }}
+    </span>
+  </span>
+</template>

app/javascript/dashboard/components-next/message/bubbles/Email/Index.vue

@@ -9,9 +9,11 @@ import BaseBubble from 'next/message/bubbles/Base.vue';
 import FormattedContent from 'next/message/bubbles/Text/FormattedContent.vue';
 import AttachmentChips from 'next/message/chips/AttachmentChips.vue';
 import EmailMeta from './EmailMeta.vue';
+import TranslationToggle from 'dashboard/components-next/message/TranslationToggle.vue';
 
 import { useMessageContext } from '../../provider.js';
 import { MESSAGE_TYPES } from 'next/message/constants.js';
+import { useTranslations } from 'dashboard/composables/useTranslations';
 
 const { content, contentAttributes, attachments, messageType } =
   useMessageContext();
@@ -19,35 +21,77 @@ const { content, contentAttributes, attachments, messageType } =
 const isExpandable = ref(false);
 const isExpanded = ref(false);
 const showQuotedMessage = ref(false);
+const renderOriginal = ref(false);
 const contentContainer = useTemplateRef('contentContainer');
 
 onMounted(() => {
   isExpandable.value = contentContainer.value?.scrollHeight > 400;
 });
 
-const isOutgoing = computed(() => {
-  return messageType.value === MESSAGE_TYPES.OUTGOING;
-});
+const isOutgoing = computed(() => messageType.value === MESSAGE_TYPES.OUTGOING);
 const isIncoming = computed(() => !isOutgoing.value);
 
-const textToShow = computed(() => {
+const { hasTranslations, translationContent } =
+  useTranslations(contentAttributes);
+
+const originalEmailText = computed(() => {
   const text =
     contentAttributes?.value?.email?.textContent?.full ?? content.value;
   return text?.replace(/\n/g, '<br>');
 });
 
-// Use TextContent as the default to fullHTML
+const originalEmailHtml = computed(
+  () =>
+    contentAttributes?.value?.email?.htmlContent?.full ??
+    originalEmailText.value
+);
+
+const messageContent = computed(() => {
+  // If translations exist and we're showing translations (not original)
+  if (hasTranslations.value && !renderOriginal.value) {
+    return translationContent.value;
+  }
+  // Otherwise show original content
+  return content.value;
+});
+
+const textToShow = computed(() => {
+  // If translations exist and we're showing translations (not original)
+  if (hasTranslations.value && !renderOriginal.value) {
+    return translationContent.value;
+  }
+  // Otherwise show original text
+  return originalEmailText.value;
+});
+
 const fullHTML = computed(() => {
-  return contentAttributes?.value?.email?.htmlContent?.full ?? textToShow.value;
+  // If translations exist and we're showing translations (not original)
+  if (hasTranslations.value && !renderOriginal.value) {
+    return translationContent.value;
+  }
+  // Otherwise show original HTML
+  return originalEmailHtml.value;
 });
 
-const unquotedHTML = computed(() => {
-  return EmailQuoteExtractor.extractQuotes(fullHTML.value);
+const unquotedHTML = computed(() =>
+  EmailQuoteExtractor.extractQuotes(fullHTML.value)
+);
+
+const hasQuotedMessage = computed(() =>
+  EmailQuoteExtractor.hasQuotes(fullHTML.value)
+);
+
+// Ensure unique keys for <Letter> when toggling between original and translated views.
+// This forces Vue to re-render the component and update content correctly.
+const translationKeySuffix = computed(() => {
+  if (renderOriginal.value) return 'original';
+  if (hasTranslations.value) return 'translated';
+  return 'original';
 });
 
-const hasQuotedMessage = computed(() => {
-  return EmailQuoteExtractor.hasQuotes(fullHTML.value);
-});
+const handleSeeOriginal = () => {
+  renderOriginal.value = !renderOriginal.value;
+};
 </script>
 
 <template>
@@ -75,7 +119,7 @@ const hasQuotedMessage = computed(() => {
       >
         <div
           v-if="isExpandable && !isExpanded"
-          class="absolute left-0 right-0 bottom-0 h-40 px-8 flex items-end bg-gradient-to-t from-n-gray-3 via-n-gray-3 via-20% to-transparent"
+          class="absolute left-0 right-0 bottom-0 h-40 px-8 flex items-end bg-gradient-to-t from-n-slate-4 via-n-slate-4 via-20% to-transparent"
         >
           <button
             class="text-n-slate-12 py-2 px-8 mx-auto text-center flex items-center gap-2"
@@ -88,11 +132,12 @@ const hasQuotedMessage = computed(() => {
         <FormattedContent
           v-if="isOutgoing && content"
           class="text-n-slate-12"
-          :content="content"
+          :content="messageContent"
         />
         <template v-else>
           <Letter
             v-if="showQuotedMessage"
+            :key="`letter-quoted-${translationKeySuffix}`"
             class-name="prose prose-bubble !max-w-none letter-render"
             :allowed-css-properties="[
               ...allowedCssProperties,
@@ -104,6 +149,7 @@ const hasQuotedMessage = computed(() => {
           />
           <Letter
             v-else
+            :key="`letter-unquoted-${translationKeySuffix}`"
             class-name="prose prose-bubble !max-w-none letter-render"
             :html="unquotedHTML"
             :allowed-css-properties="[
@@ -135,6 +181,12 @@ const hasQuotedMessage = computed(() => {
         </button>
       </div>
     </section>
+    <TranslationToggle
+      v-if="hasTranslations"
+      class="py-2 px-3"
+      :showing-original="renderOriginal"
+      @toggle="handleSeeOriginal"
+    />
     <section
       v-if="Array.isArray(attachments) && attachments.length"
       class="px-4 pb-4 space-y-2"

app/javascript/dashboard/components-next/message/bubbles/Text/Index.vue

@@ -3,16 +3,16 @@ import { computed, ref } from 'vue';
 import BaseBubble from 'next/message/bubbles/Base.vue';
 import FormattedContent from './FormattedContent.vue';
 import AttachmentChips from 'next/message/chips/AttachmentChips.vue';
+import TranslationToggle from 'dashboard/components-next/message/TranslationToggle.vue';
 import { MESSAGE_TYPES } from '../../constants';
 import { useMessageContext } from '../../provider.js';
+import { useTranslations } from 'dashboard/composables/useTranslations';
 
 const { content, attachments, contentAttributes, messageType } =
   useMessageContext();
 
-const hasTranslations = computed(() => {
-  const { translations = {} } = contentAttributes.value;
-  return Object.keys(translations || {}).length > 0;
-});
+const { hasTranslations, translationContent } =
+  useTranslations(contentAttributes);
 
 const renderOriginal = ref(false);
 
@@ -22,8 +22,7 @@ const renderContent = computed(() => {
   }
 
   if (hasTranslations.value) {
-    const translations = contentAttributes.value.translations;
-    return translations[Object.keys(translations)[0]];
+    return translationContent.value;
   }
 
   return content.value;
@@ -37,12 +36,6 @@ const isEmpty = computed(() => {
   return !content.value && !attachments.value?.length;
 });
 
-const viewToggleKey = computed(() => {
-  return renderOriginal.value
-    ? 'CONVERSATION.VIEW_TRANSLATED'
-    : 'CONVERSATION.VIEW_ORIGINAL';
-});
-
 const handleSeeOriginal = () => {
   renderOriginal.value = !renderOriginal.value;
 };
@@ -55,15 +48,12 @@ const handleSeeOriginal = () => {
         {{ $t('CONVERSATION.NO_CONTENT') }}
       </span>
       <FormattedContent v-if="renderContent" :content="renderContent" />
-      <span class="-mt-3">
-        <span
-          v-if="hasTranslations"
-          class="text-xs text-n-slate-11 cursor-pointer hover:underline"
-          @click="handleSeeOriginal"
-        >
-          {{ $t(viewToggleKey) }}
-        </span>
-      </span>
+      <TranslationToggle
+        v-if="hasTranslations"
+        class="-mt-3"
+        :showing-original="renderOriginal"
+        @toggle="handleSeeOriginal"
+      />
       <AttachmentChips :attachments="attachments" class="gap-2" />
       <template v-if="isTemplate">
         <div

app/javascript/dashboard/components-next/message/chips/File.vue

@@ -39,7 +39,7 @@ const textColorClass = computed(() => {
     docx: 'dark:text-[#D6E1FF] text-[#1F2D5C]', // indigo-12
     json: 'text-n-slate-12',
     odt: 'dark:text-[#D6E1FF] text-[#1F2D5C]', // indigo-12
-    pdf: 'text-n-ruby-12',
+    pdf: 'text-n-slate-12',
     ppt: 'dark:text-[#FFE0C2] text-[#582D1D]',
     pptx: 'dark:text-[#FFE0C2] text-[#582D1D]',
     rar: 'dark:text-[#EDEEF0] text-[#2F265F]',

app/javascript/dashboard/components-next/sidebar/Sidebar.vue

@@ -8,7 +8,6 @@ import { useStore } from 'vuex';
 import { useI18n } from 'vue-i18n';
 import { useStorage } from '@vueuse/core';
 import { useSidebarKeyboardShortcuts } from './useSidebarKeyboardShortcuts';
-import { FEATURE_FLAGS } from 'dashboard/featureFlags';
 
 import Button from 'dashboard/components-next/button/Button.vue';
 import SidebarGroup from './SidebarGroup.vue';
@@ -37,18 +36,6 @@ const toggleShortcutModalFn = show => {
   }
 };
 
-const currentAccountId = useMapGetter('getCurrentAccountId');
-const isFeatureEnabledonAccount = useMapGetter(
-  'accounts/isFeatureEnabledonAccount'
-);
-
-const showV4Routes = computed(() => {
-  return isFeatureEnabledonAccount.value(
-    currentAccountId.value,
-    FEATURE_FLAGS.REPORT_V4
-  );
-});
-
 useSidebarKeyboardShortcuts(toggleShortcutModalFn);
 
 // We're using localStorage to store the expanded item in the sidebar
@@ -116,32 +103,7 @@ const newReportRoutes = () => [
   },
 ];
 
-const oldReportRoutes = () => [
-  {
-    name: 'Reports Agent',
-    label: t('SIDEBAR.REPORTS_AGENT'),
-    to: accountScopedRoute('agent_reports'),
-  },
-  {
-    name: 'Reports Label',
-    label: t('SIDEBAR.REPORTS_LABEL'),
-    to: accountScopedRoute('label_reports'),
-  },
-  {
-    name: 'Reports Inbox',
-    label: t('SIDEBAR.REPORTS_INBOX'),
-    to: accountScopedRoute('inbox_reports'),
-  },
-  {
-    name: 'Reports Team',
-    label: t('SIDEBAR.REPORTS_TEAM'),
-    to: accountScopedRoute('team_reports'),
-  },
-];
-
-const reportRoutes = computed(() =>
-  showV4Routes.value ? newReportRoutes() : oldReportRoutes()
-);
+const reportRoutes = computed(() => newReportRoutes());
 
 const menuItems = computed(() => {
   return [

app/javascript/dashboard/components-next/sidebar/SidebarAccountSwitcher.vue

@@ -26,6 +26,12 @@ const showAccountSwitcher = computed(
   () => userAccounts.value.length > 1 && currentAccount.value.name
 );
 
+const sortedCurrentUserAccounts = computed(() => {
+  return [...(currentUser.value.accounts || [])].sort((a, b) =>
+    a.name.localeCompare(b.name)
+  );
+});
+
 const onChangeAccount = newId => {
   const accountUrl = `/app/accounts/${newId}/dashboard`;
   window.location.href = accountUrl;
@@ -70,7 +76,7 @@ const emitNewAccount = () => {
     <DropdownBody v-if="showAccountSwitcher" class="min-w-80 z-50">
       <DropdownSection :title="t('SIDEBAR_ITEMS.SWITCH_ACCOUNT')">
         <DropdownItem
-          v-for="account in currentUser.accounts"
+          v-for="account in sortedCurrentUserAccounts"
           :id="`account-${account.id}`"
           :key="account.id"
           class="cursor-pointer"

app/javascript/dashboard/components/Accordion/AccordionItem.vue

@@ -35,7 +35,7 @@ const onToggle = () => {
 <template>
   <div class="text-sm">
     <button
-      class="flex items-center select-none w-full rounded-lg bg-n-slate-2 border border-n-weak m-0 cursor-grab justify-between py-2 px-4 drag-handle"
+      class="flex items-center select-none w-full rounded-lg bg-n-slate-2 outline outline-1 outline-n-weak m-0 cursor-grab justify-between py-2 px-4 drag-handle"
       :class="{ 'rounded-bl-none rounded-br-none': isOpen }"
       @click.stop="onToggle"
     >
@@ -55,7 +55,7 @@ const onToggle = () => {
     </button>
     <div
       v-if="isOpen"
-      class="bg-n-background border border-n-weak dark:border-n-slate-2 border-t-0 rounded-br-lg rounded-bl-lg"
+      class="bg-n-background outline outline-1 outline-n-weak -mt-[-1px] border-t-0 rounded-br-lg rounded-bl-lg"
       :class="compact ? 'p-0' : 'px-2 py-4'"
     >
       <slot />

app/javascript/dashboard/components/ChatList.vue

@@ -61,6 +61,7 @@ import {
   getUserPermissions,
   filterItemsByPermission,
 } from 'dashboard/helper/permissionsHelper.js';
+import { matchesFilters } from '../store/modules/conversations/helpers/filterHelpers';
 import { CONVERSATION_EVENTS } from '../helper/AnalyticsHelper/events';
 import { ASSIGNEE_TYPE_TAB_PERMISSIONS } from 'dashboard/constants/permissions.js';
 
@@ -105,7 +106,7 @@ const advancedFilterTypes = ref(
 );
 
 const currentUser = useMapGetter('getCurrentUser');
-const chatLists = useMapGetter('getAllConversations');
+const chatLists = useMapGetter('getFilteredConversations');
 const mineChatsList = useMapGetter('getMineChats');
 const allChatList = useMapGetter('getAllStatusChats');
 const unAssignedChatsList = useMapGetter('getUnAssignedChats');
@@ -324,6 +325,14 @@ const conversationList = computed(() => {
   } else {
     localConversationList = [...chatLists.value];
   }
+
+  if (activeFolder.value) {
+    const { payload } = activeFolder.value.query;
+    localConversationList = localConversationList.filter(conversation => {
+      return matchesFilters(conversation, payload);
+    });
+  }
+
   return localConversationList;
 });
 
@@ -460,6 +469,12 @@ function setParamsForEditFolderModal() {
     campaigns: campaigns.value,
     languages: languages,
     countries: countries,
+    priority: [
+      { id: 'low', name: t('CONVERSATION.PRIORITY.OPTIONS.LOW') },
+      { id: 'medium', name: t('CONVERSATION.PRIORITY.OPTIONS.MEDIUM') },
+      { id: 'high', name: t('CONVERSATION.PRIORITY.OPTIONS.HIGH') },
+      { id: 'urgent', name: t('CONVERSATION.PRIORITY.OPTIONS.URGENT') },
+    ],
     filterTypes: advancedFilterTypes.value,
     allCustomAttributes: conversationCustomAttributes.value,
   };

app/javascript/dashboard/components/MaskedText.vue

@@ -1,64 +0,0 @@
-<script>
-import 'highlight.js/styles/default.css';
-import { copyTextToClipboard } from 'shared/helpers/clipboard';
-import { useAlert } from 'dashboard/composables';
-
-export default {
-  props: {
-    value: {
-      type: String,
-      default: '',
-    },
-  },
-  data() {
-    return {
-      masked: true,
-    };
-  },
-  methods: {
-    async onCopy(e) {
-      e.preventDefault();
-      await copyTextToClipboard(this.value);
-      useAlert(this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
-    },
-    toggleMasked() {
-      this.masked = !this.masked;
-    },
-  },
-};
-</script>
-
-<template>
-  <div class="text--container">
-    <woot-button size="small" class="button--text" @click="onCopy">
-      {{ $t('COMPONENTS.CODE.BUTTON_TEXT') }}
-    </woot-button>
-    <woot-button
-      variant="clear"
-      size="small"
-      class="button--visibility"
-      color-scheme="secondary"
-      :icon="masked ? 'eye-show' : 'eye-hide'"
-      @click.prevent="toggleMasked"
-    />
-    <highlightjs v-if="value" :code="masked ? '•'.repeat(10) : value" />
-  </div>
-</template>
-
-<style lang="scss" scoped>
-.text--container {
-  position: relative;
-  text-align: left;
-
-  .button--text,
-  .button--visibility {
-    margin-top: 0;
-    position: absolute;
-    right: 0;
-  }
-
-  .button--visibility {
-    right: 60px;
-  }
-}
-</style>

app/javascript/dashboard/components/SidemenuIcon.vue

@@ -3,12 +3,16 @@ import { FEATURE_FLAGS } from 'dashboard/featureFlags';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import { mapGetters } from 'vuex';
 import { emitter } from 'shared/helpers/mitt';
+import NextButton from 'dashboard/components-next/button/Button.vue';
 
 export default {
+  components: {
+    NextButton,
+  },
   props: {
     size: {
       type: String,
-      default: 'small',
+      default: 'sm',
     },
   },
   computed: {
@@ -33,13 +37,13 @@ export default {
 
 <!-- eslint-disable-next-line vue/no-root-v-if -->
 <template>
-  <woot-button
+  <NextButton
     v-if="!hasNextSidebar"
+    ghost
+    slate
     :size="size"
-    variant="clear"
-    color-scheme="secondary"
-    class="-ml-3 text-black-900 dark:text-slate-300"
-    icon="list"
+    icon="i-lucide-menu"
+    class="-ml-3"
     @click="onMenuItemClick"
   />
 </template>

app/javascript/dashboard/components/app/PendingEmailVerificationBanner.vue

@@ -35,7 +35,7 @@ export default {
     color-scheme="alert"
     :banner-message="bannerMessage"
     :action-button-label="actionButtonMessage"
-    action-button-icon="mail"
+    action-button-icon="i-lucide-mail"
     has-action-button
     @primary-action="resendVerificationEmail"
   />

app/javascript/dashboard/components/buttons/Button.vue

@@ -1,52 +0,0 @@
-<script>
-import Spinner from 'shared/components/Spinner.vue';
-
-export default {
-  components: {
-    Spinner,
-  },
-  props: {
-    isLoading: {
-      type: Boolean,
-      default: false,
-    },
-    icon: {
-      type: String,
-      default: '',
-    },
-    buttonIconClass: {
-      type: String,
-      default: '',
-    },
-    type: {
-      type: String,
-      default: 'button',
-    },
-    variant: {
-      type: String,
-      default: 'primary',
-    },
-  },
-  created() {
-    if (import.meta.env.DEV) {
-      // eslint-disable-next-line
-      console.warn(
-        '[DEPRECATED] This component has been deprecated and will be removed soon. Please use v3/components/Form/Button.vue instead'
-      );
-    }
-  },
-};
-</script>
-
-<template>
-  <button :type="type" class="button nice" :class="variant">
-    <fluent-icon
-      v-if="!isLoading && icon"
-      class="icon"
-      :class="buttonIconClass"
-      :icon="icon"
-    />
-    <Spinner v-if="isLoading" />
-    <slot />
-  </button>
-</template>

app/javascript/dashboard/components/buttons/FormSubmitButton.vue

@@ -1,66 +0,0 @@
-<script>
-import Spinner from 'shared/components/Spinner.vue';
-
-export default {
-  components: {
-    Spinner,
-  },
-  props: {
-    disabled: {
-      type: Boolean,
-      default: false,
-    },
-    loading: {
-      type: Boolean,
-      default: false,
-    },
-    buttonText: {
-      type: String,
-      default: '',
-    },
-    buttonClass: {
-      type: String,
-      default: '',
-    },
-    iconClass: {
-      type: String,
-      default: '',
-    },
-    spinnerClass: {
-      type: String,
-      default: '',
-    },
-    type: {
-      type: String,
-      default: 'submit',
-    },
-  },
-  computed: {
-    computedClass() {
-      return `button nice gap-2 ${this.buttonClass || ' '}`;
-    },
-  },
-};
-</script>
-
-<template>
-  <button
-    :type="type"
-    data-testid="submit_button"
-    :disabled="disabled"
-    :class="computedClass"
-  >
-    <fluent-icon v-if="!!iconClass" :icon="iconClass" class="icon" />
-    <span>{{ buttonText }}</span>
-    <Spinner v-if="loading" class="ml-2" :color-scheme="spinnerClass" />
-  </button>
-</template>
-
-<style lang="scss" scoped>
-button:disabled {
-  @apply bg-woot-100 dark:bg-woot-500/25 dark:text-slate-500 opacity-100;
-  &:hover {
-    @apply bg-woot-100 dark:bg-woot-500/25;
-  }
-}
-</style>

app/javascript/dashboard/components/buttons/ResolveAction.vue

@@ -134,7 +134,7 @@ useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
 <template>
   <div class="relative flex items-center justify-end resolve-actions">
     <div
-      class="rounded-lg shadow button-group outline-1 outline"
+      class="rounded-lg shadow outline-1 outline"
       :class="!showOpenButton ? 'outline-n-container' : 'outline-transparent'"
     >
       <Button

app/javascript/dashboard/components/index.js

@@ -1,7 +1,6 @@
 // [NOTE][DEPRECATED] This method is to be deprecated, please do not add new components to this file.
 /* eslint no-plusplus: 0 */
 import AvatarUploader from './widgets/forms/AvatarUploader.vue';
-import Button from './ui/WootButton.vue';
 import Code from './Code.vue';
 import ColorPicker from './widgets/ColorPicker.vue';
 import ConfirmDeleteModal from './widgets/modal/ConfirmDeleteModal.vue';
@@ -18,7 +17,6 @@ import ModalHeader from './ModalHeader.vue';
 import Modal from './Modal.vue';
 import SidemenuIcon from './SidemenuIcon.vue';
 import Spinner from 'shared/components/Spinner.vue';
-import SubmitButton from './buttons/FormSubmitButton.vue';
 import Tabs from './ui/Tabs/Tabs.vue';
 import TabsItem from './ui/Tabs/TabsItem.vue';
 import Thumbnail from './widgets/Thumbnail.vue';
@@ -26,7 +24,6 @@ import DatePicker from './ui/DatePicker/DatePicker.vue';
 
 const WootUIKit = {
   AvatarUploader,
-  Button,
   Code,
   ColorPicker,
   ConfirmDeleteModal,
@@ -43,7 +40,6 @@ const WootUIKit = {
   ModalHeader,
   SidemenuIcon,
   Spinner,
-  SubmitButton,
   Tabs,
   TabsItem,
   Thumbnail,

app/javascript/dashboard/components/layout/AvailabilityStatus.vue

@@ -7,6 +7,7 @@ import WootDropdownHeader from 'shared/components/ui/dropdown/DropdownHeader.vue
 import WootDropdownDivider from 'shared/components/ui/dropdown/DropdownDivider.vue';
 import AvailabilityStatusBadge from '../widgets/conversation/AvailabilityStatusBadge.vue';
 import wootConstants from 'dashboard/constants/globals';
+import NextButton from 'dashboard/components-next/button/Button.vue';
 
 const { AVAILABILITY_STATUS_KEYS } = wootConstants;
 
@@ -17,6 +18,7 @@ export default {
     WootDropdownMenu,
     WootDropdownItem,
     AvailabilityStatusBadge,
+    NextButton,
   },
   data() {
     return {
@@ -101,19 +103,21 @@ export default {
       :key="status.value"
       class="flex items-baseline"
     >
-      <woot-button
-        size="small"
-        :color-scheme="status.disabled ? '' : 'secondary'"
-        :variant="status.disabled ? 'smooth' : 'clear'"
-        class="status-change--dropdown-button"
+      <NextButton
+        sm
+        :color="status.disabled ? 'blue' : 'slate'"
+        :variant="status.disabled ? 'faded' : 'ghost'"
+        class="status-change--dropdown-button !w-full !justify-start"
         @click="changeAvailabilityStatus(status.value)"
       >
         <AvailabilityStatusBadge :status="status.value" />
-        {{ status.label }}
-      </woot-button>
+        <span class="min-w-0 truncate font-medium text-xs">
+          {{ status.label }}
+        </span>
+      </NextButton>
     </WootDropdownItem>
     <WootDropdownDivider />
-    <WootDropdownItem class="flex items-center justify-between p-2 m-0">
+    <WootDropdownItem class="flex items-center justify-between px-3 py-2 m-0">
       <div class="flex items-center">
         <fluent-icon
           v-tooltip.right-start="$t('SIDEBAR.SET_AUTO_OFFLINE.INFO_TEXT')"
@@ -123,7 +127,7 @@ export default {
         />
 
         <span
-          class="mx-1 my-0 text-xs font-medium text-slate-600 dark:text-slate-100"
+          class="mx-2 my-0 text-xs font-medium text-slate-600 dark:text-slate-100"
         >
           {{ $t('SIDEBAR.SET_AUTO_OFFLINE.TEXT') }}
         </span>

app/javascript/dashboard/components/layout/config/sidebarItems/settings.js

@@ -127,7 +127,6 @@ const settings = accountId => ({
       meta: {
         permissions: ['administrator'],
       },
-      globalConfigFlag: 'csmlEditorHost',
       toState: frontendURL(`accounts/${accountId}/settings/agent-bots`),
       toStateName: 'agent_bots',
       featureFlag: FEATURE_FLAGS.AGENT_BOTS,

app/javascript/dashboard/components/layout/sidebarComponents/AccountContext.vue

@@ -1,7 +1,11 @@
 <script>
 import { mapGetters } from 'vuex';
+import NextButton from 'dashboard/components-next/button/Button.vue';
 
 export default {
+  components: {
+    NextButton,
+  },
   emits: ['toggleAccounts'],
   data() {
     return { showSwitchButton: false };
@@ -46,14 +50,13 @@ export default {
         class="absolute top-0 right-0 flex items-center justify-end w-full h-full rounded-md ltr:overlay-shadow ltr:dark:overlay-shadow-dark rtl:rtl-overlay-shadow rtl:dark:rtl-overlay-shadow-dark"
       >
         <div class="mx-2 my-0">
-          <woot-button
-            variant="clear"
-            size="tiny"
-            icon="arrow-swap"
+          <NextButton
+            ghost
+            xs
+            icon="i-lucide-arrow-right-left"
+            :label="$t('SIDEBAR.SWITCH')"
             @click="$emit('toggleAccounts')"
-          >
-            {{ $t('SIDEBAR.SWITCH') }}
-          </woot-button>
+          />
         </div>
       </div>
     </transition>

app/javascript/dashboard/components/layout/sidebarComponents/AddAccountModal.vue

@@ -3,8 +3,12 @@ import { required, minLength } from '@vuelidate/validators';
 import { mapGetters } from 'vuex';
 import { useVuelidate } from '@vuelidate/core';
 import { useAlert } from 'dashboard/composables';
+import NextButton from 'dashboard/components-next/button/Button.vue';
 
 export default {
+  components: {
+    NextButton,
+  },
   props: {
     show: {
       type: Boolean,
@@ -86,19 +90,24 @@ export default {
             />
           </label>
         </div>
-        <div class="w-full">
-          <div class="w-full">
-            <woot-submit-button
-              :disabled="
-                v$.accountName.$invalid ||
-                v$.accountName.$invalid ||
-                uiFlags.isCreating
-              "
-              :button-text="$t('CREATE_ACCOUNT.FORM.SUBMIT')"
-              :loading="uiFlags.isCreating"
-              button-class="large expanded"
-            />
-          </div>
+        <div class="w-full flex justify-end gap-2 items-center">
+          <NextButton
+            faded
+            slate
+            type="reset"
+            :label="$t('CREATE_ACCOUNT.FORM.CANCEL')"
+            @click.prevent="() => $emit('closeAccountCreateModal')"
+          />
+          <NextButton
+            type="submit"
+            :label="$t('CREATE_ACCOUNT.FORM.SUBMIT')"
+            :is-loading="uiFlags.isCreating"
+            :disabled="
+              v$.accountName.$invalid ||
+              v$.accountName.$invalid ||
+              uiFlags.isCreating
+            "
+          />
         </div>
       </form>
     </div>

app/javascript/dashboard/components/layout/sidebarComponents/AgentDetails.vue

@@ -1,10 +1,12 @@
 <script>
 import { mapGetters } from 'vuex';
 import Thumbnail from '../../widgets/Thumbnail.vue';
+import NextButton from 'dashboard/components-next/button/Button.vue';
 
 export default {
   components: {
     Thumbnail,
+    NextButton,
   },
   emits: ['toggleMenu'],
   computed: {
@@ -25,10 +27,10 @@ export default {
 </script>
 
 <template>
-  <woot-button
+  <NextButton
     v-tooltip.right="$t(`SIDEBAR.PROFILE_SETTINGS`)"
-    variant="link"
-    class="flex items-center rounded-full"
+    link
+    class="rounded-full"
     @click="handleClick"
   >
     <Thumbnail
@@ -37,6 +39,7 @@ export default {
       :status="statusOfAgent"
       should-show-status-always
       size="32px"
+      class="flex-shrink-0"
     />
-  </woot-button>
+  </NextButton>
 </template>

app/javascript/dashboard/components/layout/sidebarComponents/OptionsMenu.vue

@@ -5,12 +5,14 @@ import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
 import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
 import AvailabilityStatus from 'dashboard/components/layout/AvailabilityStatus.vue';
 import { FEATURE_FLAGS } from '../../../featureFlags';
+import NextButton from 'dashboard/components-next/button/Button.vue';
 
 export default {
   components: {
     WootDropdownMenu,
     WootDropdownItem,
     AvailabilityStatus,
+    NextButton,
   },
   props: {
     show: {
@@ -82,37 +84,46 @@ export default {
       <AvailabilityStatus />
       <WootDropdownMenu>
         <WootDropdownItem v-if="showChangeAccountOption">
-          <woot-button
-            variant="clear"
-            color-scheme="secondary"
-            size="small"
-            icon="arrow-swap"
+          <NextButton
+            ghost
+            sm
+            slate
+            icon="i-lucide-arrow-right-left"
+            class="!w-full !justify-start"
             @click="$emit('toggleAccounts')"
           >
-            {{ $t('SIDEBAR_ITEMS.CHANGE_ACCOUNTS') }}
-          </woot-button>
+            <span class="min-w-0 truncate font-medium text-xs">
+              {{ $t('SIDEBAR_ITEMS.CHANGE_ACCOUNTS') }}
+            </span>
+          </NextButton>
         </WootDropdownItem>
         <WootDropdownItem v-if="showChatSupport">
-          <woot-button
-            variant="clear"
-            color-scheme="secondary"
-            size="small"
-            icon="chat-help"
+          <NextButton
+            ghost
+            sm
+            slate
+            icon="i-lucide-message-circle-question"
+            class="!w-full !justify-start"
             @click="$emit('showSupportChatWindow')"
           >
-            {{ $t('SIDEBAR_ITEMS.CONTACT_SUPPORT') }}
-          </woot-button>
+            <span class="min-w-0 truncate font-medium text-xs">
+              {{ $t('SIDEBAR_ITEMS.CONTACT_SUPPORT') }}
+            </span>
+          </NextButton>
         </WootDropdownItem>
         <WootDropdownItem>
-          <woot-button
-            variant="clear"
-            color-scheme="secondary"
-            size="small"
-            icon="keyboard"
+          <NextButton
+            ghost
+            sm
+            slate
+            icon="i-lucide-keyboard"
+            class="!w-full !justify-start"
             @click="handleKeyboardHelpClick"
           >
-            {{ $t('SIDEBAR_ITEMS.KEYBOARD_SHORTCUTS') }}
-          </woot-button>
+            <span class="min-w-0 truncate font-medium text-xs">
+              {{ $t('SIDEBAR_ITEMS.KEYBOARD_SHORTCUTS') }}
+            </span>
+          </NextButton>
         </WootDropdownItem>
         <WootDropdownItem>
           <router-link
@@ -122,56 +133,70 @@ export default {
           >
             <a
               :href="href"
-              class="h-8 bg-white button small clear secondary dark:bg-slate-800"
               :class="{ 'is-active': isActive }"
               @click="e => handleProfileSettingClick(e, navigate)"
             >
-              <fluent-icon icon="person" size="14" class="icon icon--font" />
-              <span class="button__content">
-                {{ $t('SIDEBAR_ITEMS.PROFILE_SETTINGS') }}
-              </span>
+              <NextButton
+                ghost
+                sm
+                slate
+                icon="i-lucide-circle-user"
+                class="!w-full !justify-start"
+              >
+                <span class="min-w-0 truncate font-medium text-xs">
+                  {{ $t('SIDEBAR_ITEMS.PROFILE_SETTINGS') }}
+                </span>
+              </NextButton>
             </a>
           </router-link>
         </WootDropdownItem>
         <WootDropdownItem>
-          <woot-button
-            variant="clear"
-            color-scheme="secondary"
-            size="small"
-            icon="appearance"
+          <NextButton
+            ghost
+            sm
+            slate
+            icon="i-lucide-sun-moon"
+            class="!w-full !justify-start"
             @click="openAppearanceOptions"
           >
-            {{ $t('SIDEBAR_ITEMS.APPEARANCE') }}
-          </woot-button>
+            <span class="min-w-0 truncate font-medium text-xs">
+              {{ $t('SIDEBAR_ITEMS.APPEARANCE') }}
+            </span>
+          </NextButton>
         </WootDropdownItem>
         <WootDropdownItem v-if="currentUser.type === 'SuperAdmin'">
           <a
             href="/super_admin"
-            class="h-8 bg-white button small clear secondary dark:bg-slate-800"
             target="_blank"
             rel="noopener nofollow noreferrer"
             @click="$emit('close')"
           >
-            <fluent-icon
-              icon="content-settings"
-              size="14"
-              class="icon icon--font"
-            />
-            <span class="button__content">
-              {{ $t('SIDEBAR_ITEMS.SUPER_ADMIN_CONSOLE') }}
-            </span>
+            <NextButton
+              ghost
+              sm
+              slate
+              icon="i-lucide-layout-dashboard"
+              class="!w-full !justify-start"
+            >
+              <span class="min-w-0 truncate font-medium text-xs">
+                {{ $t('SIDEBAR_ITEMS.SUPER_ADMIN_CONSOLE') }}
+              </span>
+            </NextButton>
           </a>
         </WootDropdownItem>
         <WootDropdownItem>
-          <woot-button
-            variant="clear"
-            color-scheme="secondary"
-            size="small"
-            icon="power"
+          <NextButton
+            ghost
+            sm
+            slate
+            icon="i-lucide-circle-power"
+            class="!w-full !justify-start"
             @click="logout"
           >
-            {{ $t('SIDEBAR_ITEMS.LOGOUT') }}
-          </woot-button>
+            <span class="min-w-0 truncate font-medium text-xs">
+              {{ $t('SIDEBAR_ITEMS.LOGOUT') }}
+            </span>
+          </NextButton>
         </WootDropdownItem>
       </WootDropdownMenu>
     </div>

app/javascript/dashboard/components/layout/sidebarComponents/SecondaryNavItem.vue

@@ -13,9 +13,10 @@ import {
   isOnUnattendedView,
 } from '../../../store/modules/conversations/helpers/actionHelpers';
 import Policy from '../../policy.vue';
+import NextButton from 'dashboard/components-next/button/Button.vue';
 
 export default {
-  components: { SecondaryChildNavItem, Policy },
+  components: { SecondaryChildNavItem, Policy, NextButton },
   props: {
     menuItem: {
       type: Object,
@@ -48,13 +49,6 @@ export default {
       return !!this.menuItem.children;
     },
     isMenuItemVisible() {
-      if (this.menuItem.globalConfigFlag) {
-        // this checks for the `csmlEditorHost` flag in the global config
-        // if this is present, we toggle the CSML editor menu item
-        // TODO: This is very specific, and can be handled better, fix it
-        return !!this.globalConfig[this.menuItem.globalConfigFlag];
-      }
-
       let isFeatureEnabled = true;
       if (this.menuItem.featureFlag) {
         isFeatureEnabled = this.isFeatureEnabledonAccount(
@@ -205,14 +199,7 @@ export default {
         {{ $t(`SIDEBAR.${menuItem.label}`) }}
       </span>
       <div v-if="menuItem.showNewButton" class="flex items-center">
-        <woot-button
-          size="tiny"
-          variant="clear"
-          color-scheme="secondary"
-          icon="add"
-          class="p-0 ml-2"
-          @click="onClickOpen"
-        />
+        <NextButton ghost xs slate icon="i-lucide-plus" @click="onClickOpen" />
       </div>
     </div>
     <router-link
@@ -272,16 +259,15 @@ export default {
         >
           <li class="pl-1">
             <a :href="href">
-              <woot-button
-                size="tiny"
-                variant="clear"
-                color-scheme="secondary"
-                icon="add"
+              <NextButton
+                ghost
+                xs
+                slate
+                icon="i-lucide-plus"
+                :label="$t(`SIDEBAR.${menuItem.newLinkTag}`)"
                 :data-testid="menuItem.dataTestid"
                 @click="e => newLinkClick(e, navigate)"
-              >
-                {{ $t(`SIDEBAR.${menuItem.newLinkTag}`) }}
-              </woot-button>
+              />
             </a>
           </li>
         </router-link>

app/javascript/dashboard/components/layout/sidebarComponents/specs/AccountSelector.spec.js

@@ -41,7 +41,6 @@ describe('AccountSelector', () => {
           'fluent-icon': FluentIcon,
         },
         stubs: {
-          WootButton: { template: '<button />' },
           // override global stub
           WootModalHeader: false,
         },

app/javascript/dashboard/components/layout/sidebarComponents/specs/AgentDetails.spec.js

@@ -2,7 +2,7 @@ import { shallowMount } from '@vue/test-utils';
 import { createStore } from 'vuex';
 import AgentDetails from '../AgentDetails.vue';
 import Thumbnail from 'dashboard/components/widgets/Thumbnail.vue';
-import WootButton from 'dashboard/components/ui/WootButton.vue';
+import NextButton from 'dashboard/components-next/button/Button.vue';
 
 describe('AgentDetails', () => {
   const currentUser = {
@@ -40,12 +40,12 @@ describe('AgentDetails', () => {
         plugins: [store],
         components: {
           Thumbnail,
-          WootButton,
+          NextButton,
         },
         directives: {
           tooltip: mockTooltipDirective, // Mocking the tooltip directive
         },
-        stubs: { WootButton: { template: '<button><slot /></button>' } },
+        stubs: { NextButton: { template: '<button><slot /></button>' } },
       },
     });
   });

app/javascript/dashboard/components/layout/specs/AvailabilityStatus.spec.js

@@ -1,7 +1,7 @@
 import { mount } from '@vue/test-utils';
 import { createStore } from 'vuex';
 import AvailabilityStatus from '../AvailabilityStatus.vue';
-import WootButton from 'dashboard/components/ui/WootButton.vue';
+import NextButton from 'dashboard/components-next/button/Button.vue';
 import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
 import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
 import WootDropdownHeader from 'shared/components/ui/dropdown/DropdownHeader.vue';
@@ -40,7 +40,7 @@ describe('AvailabilityStatus', () => {
       global: {
         plugins: [store],
         components: {
-          WootButton,
+          NextButton,
           WootDropdownItem,
           WootDropdownMenu,
           WootDropdownHeader,

app/javascript/dashboard/components/specs/SidemenuIcon.spec.js

@@ -22,7 +22,7 @@ const store = createStore({
 describe('SidemenuIcon', () => {
   test('matches snapshot', () => {
     const wrapper = shallowMount(SidemenuIcon, {
-      stubs: { WootButton: { template: '<button><slot /></button>' } },
+      stubs: { NextButton: { template: '<button><slot /></button>' } },
       global: { plugins: [store] },
     });
     expect(wrapper.vm).toBeTruthy();

app/javascript/dashboard/components/specs/__snapshots__/SidemenuIcon.spec.js.snap

@@ -2,11 +2,11 @@
 
 exports[`SidemenuIcon > matches snapshot 1`] = `
 <button
-  class="-ml-3 text-black-900 dark:text-slate-300"
-  color-scheme="secondary"
-  icon="list"
-  size="small"
-  variant="clear"
+  class="-ml-3"
+  ghost=""
+  icon="i-lucide-menu"
+  size="sm"
+  slate=""
 >
   
   

app/javascript/dashboard/components/ui/Banner.vue

@@ -1,5 +1,10 @@
 <script>
+import NextButton from 'dashboard/components-next/button/Button.vue';
+
 export default {
+  components: {
+    NextButton,
+  },
   props: {
     bannerMessage: {
       type: String,
@@ -19,7 +24,7 @@ export default {
     },
     actionButtonVariant: {
       type: String,
-      default: '',
+      default: 'faded',
     },
     actionButtonLabel: {
       type: String,
@@ -27,7 +32,7 @@ export default {
     },
     actionButtonIcon: {
       type: String,
-      default: 'arrow-right',
+      default: 'i-lucide-arrow-right',
     },
     colorScheme: {
       type: String,
@@ -48,6 +53,18 @@ export default {
       }
       return classList;
     },
+    // TODO - Remove this method when we standardize
+    // the button color and variant names
+    getButtonColor() {
+      const colorMap = {
+        primary: 'blue',
+        secondary: 'blue',
+        alert: 'ruby',
+        warning: 'amber',
+      };
+
+      return colorMap[this.colorScheme] || 'blue';
+    },
   },
   methods: {
     onClick(e) {
@@ -77,27 +94,23 @@ export default {
       </a>
     </span>
     <div class="actions">
-      <woot-button
+      <NextButton
         v-if="hasActionButton"
-        size="tiny"
+        xs
         :icon="actionButtonIcon"
         :variant="actionButtonVariant"
-        color-scheme="primary"
-        class-names="banner-action__button"
+        :color="getButtonColor"
+        :label="actionButtonLabel"
         @click="onClick"
-      >
-        {{ actionButtonLabel }}
-      </woot-button>
-      <woot-button
+      />
+      <NextButton
         v-if="hasCloseButton"
-        size="tiny"
-        :color-scheme="colorScheme"
-        icon="dismiss-circle"
-        class-names="banner-action__button"
+        xs
+        icon="i-lucide-circle-x"
+        :color="getButtonColor"
+        :label="$t('GENERAL_SETTINGS.DISMISS')"
         @click="onClickClose"
-      >
-        {{ $t('GENERAL_SETTINGS.DISMISS') }}
-      </woot-button>
+      />
     </div>
   </div>
 </template>
@@ -106,13 +119,6 @@ export default {
 .banner {
   &.primary {
     @apply bg-woot-500 dark:bg-woot-500;
-    .banner-action__button {
-      @apply bg-woot-600 dark:bg-woot-600 border-none text-white;
-
-      &:hover {
-        @apply bg-woot-700 dark:bg-woot-700;
-      }
-    }
   }
 
   &.secondary {
@@ -124,13 +130,6 @@ export default {
 
   &.alert {
     @apply bg-n-ruby-3 text-n-ruby-12;
-    .banner-action__button {
-      @apply border-none text-n-ruby-12 bg-n-ruby-5;
-
-      &:hover {
-        @apply bg-n-ruby-4;
-      }
-    }
 
     a {
       @apply text-n-ruby-12;
@@ -146,21 +145,12 @@ export default {
 
   &.gray {
     @apply text-black-500 dark:text-black-500;
-    .banner-action__button {
-      @apply text-white dark:text-white;
-    }
   }
 
   a {
     @apply ml-1 underline text-white dark:text-white text-xs;
   }
 
-  .banner-action__button {
-    ::v-deep .button__content {
-      @apply whitespace-nowrap;
-    }
-  }
-
   .banner-message {
     @apply flex items-center;
   }

app/javascript/dashboard/components/ui/DatePicker/DatePicker.vue

@@ -218,14 +218,14 @@ const emitDateRange = () => {
     />
     <div
       v-if="showDatePicker"
-      class="flex absolute top-9 ltr:left-0 rtl:right-0 z-30 shadow-md select-none w-[880px] h-[490px] rounded-2xl border border-slate-50 dark:border-slate-800 bg-white dark:bg-slate-800"
+      class="flex absolute top-9 ltr:left-0 rtl:right-0 z-30 shadow-md select-none w-[880px] h-[490px] rounded-2xl bg-n-alpha-3 backdrop-blur-[100px] border-0 outline outline-1 outline-n-container"
     >
       <CalendarDateRange
         :selected-range="selectedRange"
         @set-range="setDateRange"
       />
       <div
-        class="flex flex-col w-[680px] ltr:border-l rtl:border-r border-slate-50 dark:border-slate-700/50"
+        class="flex flex-col w-[680px] ltr:border-l rtl:border-r border-n-strong"
       >
         <div class="flex justify-around h-fit">
           <!-- Calendars for Start and End Dates -->
@@ -251,12 +251,12 @@ const emitDateRange = () => {
               @validate="updateManualInput($event, calendar)"
               @error="handleManualInputError($event)"
             />
-            <div class="py-5 border-b border-slate-50 dark:border-slate-700/50">
+            <div class="py-5 border-b border-n-strong">
               <div
                 class="flex flex-col items-center gap-2 px-5 min-w-[340px] max-h-[352px]"
                 :class="
                   calendar === START_CALENDAR &&
-                  'ltr:border-r rtl:border-l border-slate-50 dark:border-slate-700/50'
+                  'ltr:border-r rtl:border-l border-n-strong'
                 "
               >
                 <CalendarYear

app/javascript/dashboard/components/ui/DatePicker/components/CalendarAction.vue

@@ -1,6 +1,8 @@
 <script setup>
 import { CALENDAR_PERIODS } from '../helpers/DatePickerHelper';
 
+import NextButton from 'dashboard/components-next/button/Button.vue';
+
 defineProps({
   calendarType: {
     type: String,
@@ -38,42 +40,38 @@ const onClickSetView = (type, mode) => {
 
 <template>
   <div class="flex items-start justify-between w-full h-9">
-    <button
-      class="p-1 rounded-lg hover:bg-slate-75 dark:hover:bg-slate-700/50 rtl:rotate-180"
+    <NextButton
+      slate
+      ghost
+      xs
+      icon="i-lucide-chevron-left"
+      class="rtl:rotate-180"
       @click="onClickPrev(calendarType)"
-    >
-      <fluent-icon
-        icon="chevron-left"
-        size="14"
-        class="text-slate-900 dark:text-slate-50"
-      />
-    </button>
+    />
     <div class="flex items-center gap-1">
       <button
         v-if="firstButtonLabel"
-        class="p-0 text-sm font-medium text-center text-slate-800 dark:text-slate-50 hover:text-woot-600 dark:hover:text-woot-600"
+        class="p-0 text-sm font-medium text-center text-n-slate-12 hover:text-n-brand"
         @click="onClickSetView(calendarType, viewMode)"
       >
         {{ firstButtonLabel }}
       </button>
       <button
         v-if="buttonLabel"
-        class="p-0 text-sm font-medium text-center text-slate-800 dark:text-slate-50"
-        :class="{ 'hover:text-woot-600 dark:hover:text-woot-600': viewMode }"
+        class="p-0 text-sm font-medium text-center text-n-slate-12"
+        :class="{ 'hover:text-n-brand': viewMode }"
         @click="onClickSetView(calendarType, YEAR)"
       >
         {{ buttonLabel }}
       </button>
     </div>
-    <button
-      class="p-1 rounded-lg hover:bg-slate-75 dark:hover:bg-slate-700/50 rtl:rotate-180"
+    <NextButton
+      slate
+      ghost
+      xs
+      icon="i-lucide-chevron-right"
+      class="rtl:rotate-180"
       @click="onClickNext(calendarType)"
-    >
-      <fluent-icon
-        icon="chevron-right"
-        size="14"
-        class="text-slate-900 dark:text-slate-50"
-      />
-    </button>
+    />
   </div>
 </template>

app/javascript/dashboard/components/ui/DatePicker/components/CalendarDateInput.vue

@@ -65,7 +65,7 @@ const validateDate = () => {
     <input
       v-model="localDateValue"
       type="text"
-      class="reset-base border bg-slate-25 dark:bg-slate-900 ring-offset-ash-900 border-slate-50 dark:border-slate-700/50 w-full disabled:text-slate-200 dark:disabled:text-slate-700 disabled:cursor-not-allowed text-slate-800 dark:text-slate-50 px-1.5 py-1 text-sm rounded-xl h-10"
+      class="!text-sm !mb-0 disabled:!outline-n-strong"
       :placeholder="dateFormat"
       :disabled="isDisabled"
       @keypress.enter="validateDate"

app/javascript/dashboard/components/ui/DatePicker/components/CalendarDateRange.vue

@@ -18,7 +18,7 @@ const setDateRange = range => {
 <template>
   <div class="w-[200px] flex flex-col items-start">
     <h4
-      class="w-full px-5 py-4 text-sm font-medium capitalize text-start text-slate-600 dark:text-slate-200"
+      class="w-full px-5 py-4 text-sm font-medium capitalize text-start text-n-slate-12"
     >
       {{ $t('DATE_PICKER.DATE_RANGE_OPTIONS.TITLE') }}
     </h4>
@@ -26,11 +26,11 @@ const setDateRange = range => {
       <button
         v-for="range in dateRanges"
         :key="range.label"
-        class="w-full px-5 py-3 text-sm font-medium truncate border-none rounded-none text-start hover:bg-slate-50 dark:hover:bg-slate-700"
+        class="w-full px-5 py-3 text-sm font-medium truncate border-none rounded-none text-start hover:bg-n-alpha-2 dark:hover:bg-n-solid-3"
         :class="
           range.value === selectedRange
-            ? 'text-slate-800 dark:text-slate-50 bg-slate-50 dark:bg-slate-700'
-            : 'text-slate-600 dark:text-slate-200'
+            ? 'text-n-slate-12 bg-n-alpha-1 dark:bg-n-solid-active'
+            : 'text-n-slate-12'
         "
         @click="setDateRange(range)"
       >

app/javascript/dashboard/components/ui/DatePicker/components/CalendarFooter.vue

@@ -1,4 +1,6 @@
 <script setup>
+import NextButton from 'dashboard/components-next/button/Button.vue';
+
 const emit = defineEmits(['clear', 'change']);
 
 const onClickClear = () => {
@@ -11,18 +13,19 @@ const onClickApply = () => {
 </script>
 
 <template>
-  <div class="h-[56px] flex justify-between px-5 py-3 items-center">
-    <button
-      class="p-1.5 rounded-lg w-fit text-sm font-medium text-slate-600 dark:text-slate-200 hover:text-slate-800 dark:hover:text-slate-100"
+  <div class="h-[56px] flex justify-between gap-2 px-2 py-3 items-center">
+    <NextButton
+      slate
+      ghost
+      sm
+      :label="$t('DATE_PICKER.CLEAR_BUTTON')"
       @click="onClickClear"
-    >
-      {{ $t('DATE_PICKER.CLEAR_BUTTON') }}
-    </button>
-    <button
-      class="p-1.5 rounded-lg w-fit text-sm font-medium text-woot-500 dark:text-woot-300 hover:text-woot-700 dark:hover:text-woot-500"
+    />
+    <NextButton
+      sm
+      ghost
+      :label="$t('DATE_PICKER.APPLY_BUTTON')"
       @click="onClickApply"
-    >
-      {{ $t('DATE_PICKER.APPLY_BUTTON') }}
-    </button>
+    />
   </div>
 </template>

app/javascript/dashboard/components/ui/DatePicker/components/CalendarMonth.vue

@@ -71,10 +71,12 @@ const selectMonth = index => {
       <button
         v-for="(month, index) in months"
         :key="index"
-        class="p-2 text-sm font-medium text-center text-slate-800 dark:text-slate-50 w-[92px] h-10 rounded-lg py-2.5 px-2 hover:bg-slate-75 dark:hover:bg-slate-700"
+        class="p-2 text-sm font-medium text-center text-n-slate-12 w-[92px] h-10 rounded-lg py-2.5 px-2"
         :class="{
-          'bg-woot-600 dark:bg-woot-600 text-white dark:text-white hover:bg-woot-500 dark:bg-woot-700':
+          'bg-n-brand text-white hover:bg-n-blue-10':
             index === activeMonthIndex,
+          'hover:bg-n-alpha-2 dark:hover:bg-n-solid-3':
+            index !== activeMonthIndex,
         }"
         @click="selectMonth(index)"
       >

app/javascript/dashboard/components/ui/DatePicker/components/CalendarWeek.vue

@@ -107,17 +107,16 @@ const isNextDayInRange = day => {
 };
 
 const dayClasses = day => ({
-  'text-slate-500 dark:text-slate-400 pointer-events-none':
-    !isInCurrentMonth(day),
-  'text-slate-800 dark:text-slate-50 hover:text-slate-800 dark:hover:text-white hover:bg-woot-100 dark:hover:bg-woot-700':
+  'text-n-slate-10 pointer-events-none': !isInCurrentMonth(day),
+  'text-n-slate-12 hover:text-n-slate-12 hover:bg-n-blue-6 dark:hover:bg-n-blue-7':
     isInCurrentMonth(day),
-  'bg-woot-600 dark:bg-woot-600 text-white dark:text-white':
+  'bg-n-brand text-white':
     isSelectedStartOrEndDate(day) && isInCurrentMonth(day),
-  'bg-woot-50 dark:bg-woot-800':
+  'bg-n-blue-4 dark:bg-n-blue-5':
     (isInRange(day) || isHoveringInRange(day)) &&
     !isSelectedStartOrEndDate(day) &&
     isInCurrentMonth(day),
-  'outline outline-1 outline-woot-200 -outline-offset-1 dark:outline-woot-700 text-woot-600 dark:text-woot-400':
+  'outline outline-1 outline-n-blue-8 -outline-offset-1 !text-n-blue-text':
     isToday(props.currentDate, day) && !isSelectedStartOrEndDate(day),
 });
 </script>
@@ -164,7 +163,7 @@ const dayClasses = day => ({
             !isLastDayOfMonth(day) &&
             isInCurrentMonth(day)
           "
-          class="absolute bottom-0 w-6 h-8 ltr:-right-4 rtl:-left-4 bg-woot-50 dark:bg-woot-800 -z-10"
+          class="absolute bottom-0 w-6 h-8 ltr:-right-4 rtl:-left-4 bg-n-blue-4 dark:bg-n-blue-5 -z-10"
         />
       </div>
     </div>

app/javascript/dashboard/components/ui/DatePicker/components/CalendarYear.vue

@@ -72,10 +72,10 @@ const selectYear = year => {
       <button
         v-for="year in years"
         :key="year"
-        class="p-2 text-sm font-medium text-center text-slate-800 dark:text-slate-50 w-[144px] h-10 rounded-lg py-2.5 px-2 hover:bg-slate-75 dark:hover:bg-slate-700"
+        class="p-2 text-sm font-medium text-center text-n-slate-12 w-[144px] h-10 rounded-lg py-2.5 px-2"
         :class="{
-          'bg-woot-600 dark:bg-woot-600 text-white dark:text-white hover:bg-woot-500 dark:hover:bg-woot-700':
-            year === activeYear,
+          'bg-n-brand text-white hover:bg-n-blue-10': year === activeYear,
+          'hover:bg-n-alpha-2 dark:hover:bg-n-solid-3': year !== activeYear,
         }"
         @click="selectYear(year)"
       >

app/javascript/dashboard/components/ui/DatePicker/components/DatePickerButton.vue

@@ -48,7 +48,7 @@ const openDatePicker = () => {
 
 <template>
   <button
-    class="inline-flex relative items-center rounded-lg gap-2 py-1.5 px-3 h-8 bg-slate-50 dark:bg-slate-800 hover:bg-slate-50 dark:hover:bg-slate-800 active:bg-slate-75 dark:active:bg-slate-800"
+    class="inline-flex relative items-center rounded-lg gap-2 py-1.5 px-3 h-8 bg-n-alpha-2 hover:bg-n-alpha-1 active:bg-n-alpha-1"
     @click="openDatePicker"
   >
     <fluent-icon

app/javascript/dashboard/components/ui/Dropdown/DropdownButton.vue

@@ -1,14 +1,16 @@
 <script setup>
+import Button from 'dashboard/components-next/button/Button.vue';
+
 defineProps({
   buttonText: {
     type: String,
     default: '',
   },
-  rightIcon: {
-    type: String,
-    default: '',
+  trailingIcon: {
+    type: Boolean,
+    default: false,
   },
-  leftIcon: {
+  icon: {
     type: String,
     default: '',
   },
@@ -16,32 +18,15 @@ defineProps({
 </script>
 
 <template>
-  <button
-    class="inline-flex relative items-center p-1.5 w-fit h-8 gap-1.5 rounded-lg hover:bg-slate-50 dark:hover:bg-slate-800 active:bg-slate-75 dark:active:bg-slate-800"
+  <Button
+    ghost
+    slate
+    sm
+    class="relative"
+    :icon="icon"
+    :trailing-icon="trailingIcon"
   >
-    <slot name="leftIcon">
-      <fluent-icon
-        v-if="leftIcon"
-        :icon="leftIcon"
-        size="18"
-        class="flex-shrink-0 text-slate-900 dark:text-slate-50"
-      />
-    </slot>
-    <span
-      v-if="buttonText"
-      class="text-sm font-medium truncate text-slate-900 dark:text-slate-50"
-    >
-      {{ buttonText }}
-    </span>
-    <slot name="rightIcon">
-      <fluent-icon
-        v-if="rightIcon"
-        :icon="rightIcon"
-        size="18"
-        class="flex-shrink-0 text-slate-900 dark:text-slate-50"
-      />
-    </slot>
-
+    <span class="min-w-0 truncate">{{ buttonText }}</span>
     <slot name="dropdown" />
-  </button>
+  </Button>
 </template>

app/javascript/dashboard/components/ui/Dropdown/DropdownEmptyState.vue

@@ -8,9 +8,7 @@ defineProps({
 </script>
 
 <template>
-  <div
-    class="flex items-center justify-center h-10 text-sm text-slate-500 dark:text-slate-300"
-  >
+  <div class="flex items-center justify-center h-10 text-sm text-n-slate-11">
     {{ message }}
   </div>
 </template>

app/javascript/dashboard/components/ui/Dropdown/DropdownList.vue

@@ -78,7 +78,7 @@ const shouldShowEmptyState = computed(() => {
 
 <template>
   <div
-    class="absolute z-20 w-40 bg-white border shadow dark:bg-slate-800 rounded-xl border-slate-50 dark:border-slate-700/50 max-h-[400px]"
+    class="absolute z-20 w-40 bg-n-solid-2 border-0 outline outline-1 outline-n-weak shadow rounded-xl max-h-[400px]"
     @click.stop
   >
     <slot name="search">

app/javascript/dashboard/components/ui/Dropdown/DropdownListItemButton.vue

@@ -21,7 +21,7 @@ defineProps({
 
 <template>
   <button
-    class="relative inline-flex items-center justify-start w-full p-3 border-0 rounded-none first:rounded-t-xl last:rounded-b-xl h-11 hover:bg-slate-50 dark:hover:bg-slate-700 active:bg-slate-75 dark:active:bg-slate-800"
+    class="relative inline-flex items-center justify-start w-full p-3 border-0 rounded-none first:rounded-t-xl last:rounded-b-xl h-11 hover:enabled:bg-n-alpha-2"
   >
     <div class="inline-flex items-center gap-3 overflow-hidden">
       <fluent-icon
@@ -30,16 +30,14 @@ defineProps({
         size="18"
         :style="{ color: iconColor }"
       />
-      <span
-        class="text-sm font-medium truncate text-slate-900 dark:text-slate-50"
-      >
+      <span class="text-sm font-medium truncate text-n-slate-12">
         {{ buttonText }}
       </span>
       <fluent-icon
         v-if="isActive"
         icon="checkmark"
         size="18"
-        class="flex-shrink-0 text-slate-900 dark:text-slate-50"
+        class="flex-shrink-0 text-n-slate-12"
       />
     </div>
     <slot name="dropdown" />

app/javascript/dashboard/components/ui/Dropdown/DropdownLoadingState.vue

@@ -8,9 +8,7 @@ defineProps({
 </script>
 
 <template>
-  <div
-    class="flex items-center justify-center h-10 text-sm text-slate-500 dark:text-slate-300"
-  >
+  <div class="flex items-center justify-center h-10 text-sm text-n-slate-11">
     {{ message }}
   </div>
 </template>

app/javascript/dashboard/components/ui/Dropdown/DropdownSearch.vue

@@ -1,5 +1,7 @@
 <script setup>
 import { defineEmits, defineModel } from 'vue';
+import NextButton from 'dashboard/components-next/button/Button.vue';
+
 defineProps({
   inputPlaceholder: {
     type: String,
@@ -21,31 +23,29 @@ const value = defineModel({
 
 <template>
   <div
-    class="flex items-center justify-between h-10 min-h-[40px] sticky top-0 bg-white z-10 dark:bg-slate-800 gap-2 px-3 border-b rounded-t-xl border-slate-50 dark:border-slate-700"
+    class="flex items-center justify-between h-10 min-h-[40px] sticky top-0 bg-n-solid-2 dark:bg-n-solid-2 z-10 gap-2 px-3 border-b rounded-t-xl border-n-weak"
   >
     <div class="flex items-center w-full gap-2" @keyup.space.prevent>
       <fluent-icon
         icon="search"
         size="16"
-        class="text-slate-400 dark:text-slate-400 flex-shrink-0"
+        class="text-n-slate-11 flex-shrink-0"
       />
       <input
         v-model="value"
         :placeholder="inputPlaceholder"
         type="text"
-        class="w-full mb-0 text-sm bg-white dark:bg-slate-800 text-slate-800 dark:text-slate-75 reset-base"
+        class="w-full mb-0 text-sm !outline-0 bg-transparent text-n-slate-12 placeholder:text-n-slate-10 reset-base"
       />
     </div>
     <!-- Clear filter button -->
-    <woot-button
+    <NextButton
       v-if="!modelValue && showClearFilter"
-      size="small"
-      variant="clear"
-      color-scheme="primary"
-      class="!px-1 !py-1.5"
+      faded
+      xs
+      class="flex-shrink-0"
+      :label="$t('REPORT.FILTER_ACTIONS.CLEAR_FILTER')"
       @click="emit('remove')"
-    >
-      {{ $t('REPORT.FILTER_ACTIONS.CLEAR_FILTER') }}
-    </woot-button>
+    />
   </div>
 </template>

app/javascript/dashboard/components/ui/WootButton.vue

@@ -1,129 +0,0 @@
-<script>
-import Spinner from 'shared/components/Spinner.vue';
-import EmojiOrIcon from 'shared/components/EmojiOrIcon.vue';
-
-export default {
-  name: 'WootButton',
-  components: { EmojiOrIcon, Spinner },
-  props: {
-    type: {
-      type: String,
-      default: 'submit',
-    },
-    variant: {
-      type: String,
-      default: '',
-    },
-    size: {
-      type: String,
-      default: '',
-    },
-    icon: {
-      type: String,
-      default: '',
-    },
-    emoji: {
-      type: String,
-      default: '',
-    },
-    colorScheme: {
-      type: String,
-      default: 'primary',
-    },
-    classNames: {
-      type: [String, Object],
-      default: '',
-    },
-    isDisabled: {
-      type: Boolean,
-      default: false,
-    },
-    isLoading: {
-      type: Boolean,
-      default: false,
-    },
-    isExpanded: {
-      type: Boolean,
-      default: false,
-    },
-  },
-  computed: {
-    variantClasses() {
-      if (this.variant.includes('link')) {
-        return `clear ${this.variant}`;
-      }
-      return this.variant;
-    },
-    hasOnlyIcon() {
-      const hasEmojiOrIcon = this.emoji || this.icon;
-      return !this.$slots.default && hasEmojiOrIcon;
-    },
-    hasOnlyIconClasses() {
-      return this.hasOnlyIcon ? 'button--only-icon' : '';
-    },
-    buttonClasses() {
-      return [
-        this.variantClasses,
-        this.hasOnlyIconClasses,
-        this.size,
-        this.colorScheme,
-        this.classNames,
-        this.isDisabled ? 'disabled' : '',
-        this.isExpanded ? 'expanded' : '',
-      ];
-    },
-    iconSize() {
-      switch (this.size) {
-        case 'tiny':
-          return 12;
-        case 'small':
-          return 14;
-        case 'medium':
-          return 16;
-        case 'large':
-          return 18;
-
-        default:
-          return 16;
-      }
-    },
-    showDarkSpinner() {
-      return (
-        this.colorScheme === 'secondary' ||
-        this.variant === 'clear' ||
-        this.variant === 'link' ||
-        this.variant === 'hollow'
-      );
-    },
-  },
-};
-</script>
-
-<template>
-  <button
-    class="button"
-    :type="type"
-    :class="buttonClasses"
-    :disabled="isDisabled || isLoading"
-  >
-    <Spinner
-      v-if="isLoading"
-      size="small"
-      :color-scheme="showDarkSpinner ? 'dark' : ''"
-    />
-    <EmojiOrIcon
-      v-else-if="icon || emoji"
-      class="icon"
-      :emoji="emoji"
-      :icon="icon"
-      :icon-size="iconSize"
-    />
-    <span
-      v-if="$slots.default"
-      class="button__content"
-      :class="{ 'text-left rtl:text-right': size !== 'expanded' }"
-    >
-      <slot />
-    </span>
-  </button>
-</template>

app/javascript/dashboard/components/widgets/ChannelItem.vue

@@ -17,6 +17,9 @@ export default {
     hasFbConfigured() {
       return window.chatwootConfig?.fbAppId;
     },
+    hasInstagramConfigured() {
+      return window.chatwootConfig?.instagramAppId;
+    },
     isActive() {
       const { key } = this.channel;
       if (Object.keys(this.enabledFeatures).length === 0) {
@@ -32,6 +35,12 @@ export default {
         return this.enabledFeatures.channel_email;
       }
 
+      if (key === 'instagram') {
+        return (
+          this.enabledFeatures.channel_instagram && this.hasInstagramConfigured
+        );
+      }
+
       return [
         'website',
         'twilio',
@@ -40,6 +49,7 @@ export default {
         'sms',
         'telegram',
         'line',
+        'instagram',
       ].includes(key);
     },
   },

app/javascript/dashboard/components/widgets/TableFooterPagination.vue

@@ -1,7 +1,7 @@
 <script setup>
 import { computed } from 'vue';
+import NextButton from 'dashboard/components-next/button/Button.vue';
 
-// Props
 const props = defineProps({
   currentPage: {
     type: Number,
@@ -21,13 +21,6 @@ const hasFirstPage = computed(() => props.currentPage === 1);
 const hasNextPage = computed(() => props.currentPage === props.totalPages);
 const hasPrevPage = computed(() => props.currentPage === 1);
 
-function buttonClass(hasPage) {
-  if (hasPage) {
-    return 'hover:!bg-slate-50 dark:hover:!bg-slate-800';
-  }
-  return 'dark:hover:!bg-slate-700/50';
-}
-
 function onPageChange(newPage) {
   emit('pageChange', newPage);
 }
@@ -55,84 +48,61 @@ const onLastPage = () => {
 </script>
 
 <template>
-  <div class="flex items-center h-8 rounded-lg bg-slate-50 dark:bg-slate-800">
-    <woot-button
-      size="small"
-      variant="smooth"
-      color-scheme="secondary"
-      :is-disabled="hasFirstPage"
-      class-names="dark:!bg-slate-800 !opacity-100 ltr:rounded-l-lg ltr:rounded-r-none rtl:rounded-r-lg rtl:rounded-l-none"
-      :class="buttonClass(hasFirstPage)"
+  <div
+    class="flex items-center h-8 outline outline-1 outline-n-weak rounded-lg"
+  >
+    <NextButton
+      faded
+      sm
+      slate
+      icon="i-lucide-chevrons-left"
+      class="ltr:rounded-l-lg ltr:rounded-r-none rtl:rounded-r-lg rtl:rounded-l-none"
+      :disabled="hasFirstPage"
       @click="onFirstPage"
-    >
-      <fluent-icon
-        icon="chevrons-left"
-        size="20"
-        icon-lib="lucide"
-        :class="hasFirstPage && 'opacity-40'"
-      />
-    </woot-button>
-    <div class="w-px h-4 rounded-sm bg-slate-75 dark:bg-slate-700/50" />
-    <woot-button
-      size="small"
-      variant="smooth"
-      color-scheme="secondary"
-      :is-disabled="hasPrevPage"
-      class-names="dark:!bg-slate-800 !opacity-100 rounded-none"
-      :class="buttonClass(hasPrevPage)"
+    />
+    <div class="flex items-center justify-center bg-n-slate-9/10 h-full">
+      <div class="w-px h-4 rounded-sm bg-n-strong" />
+    </div>
+    <NextButton
+      faded
+      sm
+      slate
+      icon="i-lucide-chevron-left"
+      class="rounded-none"
+      :disabled="hasPrevPage"
       @click="onPrevPage"
-    >
-      <fluent-icon
-        icon="chevron-left-single"
-        size="20"
-        icon-lib="lucide"
-        :class="hasPrevPage && 'opacity-40'"
-      />
-    </woot-button>
-
+    />
     <div
-      class="flex items-center gap-3 px-3 tabular-nums bg-slate-50 dark:bg-slate-800 text-slate-700 dark:text-slate-100"
+      class="flex items-center gap-3 px-3 tabular-nums bg-n-slate-9/10 h-full"
     >
-      <span class="text-sm text-slate-800 dark:text-slate-75">
+      <span class="text-sm text-n-slate-12">
         {{ currentPage }}
       </span>
-      <span class="text-slate-600 dark:text-slate-500">/</span>
-      <span class="text-sm text-slate-600 dark:text-slate-500">
+      <span class="text-n-slate-11">/</span>
+      <span class="text-sm text-n-slate-11">
         {{ totalPages }}
       </span>
     </div>
-    <woot-button
-      size="small"
-      variant="smooth"
-      color-scheme="secondary"
-      :is-disabled="hasNextPage"
-      class-names="dark:!bg-slate-800 !opacity-100 rounded-none"
-      :class="buttonClass(hasNextPage)"
+    <NextButton
+      faded
+      sm
+      slate
+      icon="i-lucide-chevron-right"
+      class="rounded-none"
+      :disabled="hasNextPage"
       @click="onNextPage"
-    >
-      <fluent-icon
-        icon="chevron-right-single"
-        size="20"
-        icon-lib="lucide"
-        :class="hasNextPage && 'opacity-40'"
-      />
-    </woot-button>
-    <div class="w-px h-4 rounded-sm bg-slate-75 dark:bg-slate-700/50" />
-    <woot-button
-      size="small"
-      variant="smooth"
-      color-scheme="secondary"
-      class-names="dark:!bg-slate-800 !opacity-100 ltr:rounded-r-lg ltr:rounded-l-none rtl:rounded-l-lg rtl:rounded-r-none"
-      :class="buttonClass(hasLastPage)"
-      :is-disabled="hasLastPage"
+    />
+    <div class="flex items-center justify-center bg-n-slate-9/10 h-full">
+      <div class="w-px h-4 rounded-sm bg-n-strong" />
+    </div>
+    <NextButton
+      faded
+      sm
+      slate
+      icon="i-lucide-chevrons-right"
+      class="ltr:rounded-r-lg ltr:rounded-l-none rtl:rounded-l-lg rtl:rounded-r-none"
+      :disabled="hasLastPage"
       @click="onLastPage"
-    >
-      <fluent-icon
-        icon="chevrons-right"
-        size="20"
-        icon-lib="lucide"
-        :class="hasLastPage && 'opacity-40'"
-      />
-    </woot-button>
+    />
   </div>
 </template>

app/javascript/dashboard/components/widgets/WootWriter/Editor.vue

@@ -220,6 +220,7 @@ const plugins = computed(() => {
       trigger: '@',
       showMenu: showUserMentions,
       searchTerm: mentionSearchKey,
+      isAllowed: () => props.isPrivate,
     }),
     createSuggestionPlugin({
       trigger: '/',
@@ -774,10 +775,24 @@ useEmitter(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, insertContentIntoEditor);
 }
 
 .ProseMirror-prompt {
-  @apply z-[9999] bg-slate-25 dark:bg-slate-700 rounded-md border border-solid border-slate-75 dark:border-slate-800 shadow-lg;
+  @apply z-[9999] bg-n-alpha-3 backdrop-blur-[100px] border border-n-strong p-6 shadow-xl rounded-xl;
 
   h5 {
-    @apply dark:text-slate-25 text-slate-800;
+    @apply text-n-slate-12 mb-1.5;
+  }
+
+  .ProseMirror-prompt-buttons {
+    button {
+      @apply h-8 px-3;
+
+      &[type='submit'] {
+        @apply bg-n-brand text-white hover:bg-n-brand/90;
+      }
+
+      &[type='button'] {
+        @apply bg-n-slate-9/10 text-n-slate-12 hover:bg-n-slate-9/20;
+      }
+    }
   }
 }
 

app/javascript/dashboard/components/widgets/WootWriter/FullEditor.vue

@@ -328,11 +328,24 @@ export default {
 }
 
 .ProseMirror-prompt {
-  z-index: var(--z-index-highest);
-  background: var(--white);
-  box-shadow: var(--shadow-large);
-  border-radius: var(--border-radius-normal);
-  border: 1px solid var(--color-border);
-  min-width: 25rem;
+  @apply z-[9999] bg-n-alpha-3 min-w-80 backdrop-blur-[100px] border border-n-strong p-6 shadow-xl rounded-xl;
+
+  h5 {
+    @apply text-n-slate-12 mb-1.5;
+  }
+
+  .ProseMirror-prompt-buttons {
+    button {
+      @apply h-8 px-3;
+
+      &[type='submit'] {
+        @apply bg-n-brand text-white hover:bg-n-brand/90;
+      }
+
+      &[type='button'] {
+        @apply bg-n-slate-9/10 text-n-slate-12 hover:bg-n-slate-9/20;
+      }
+    }
+  }
 }
 </style>

app/javascript/dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue

@@ -10,6 +10,7 @@ import {
   ALLOWED_FILE_TYPES,
   ALLOWED_FILE_TYPES_FOR_TWILIO_WHATSAPP,
   ALLOWED_FILE_TYPES_FOR_LINE,
+  ALLOWED_FILE_TYPES_FOR_INSTAGRAM,
 } from 'shared/constants/messages';
 import VideoCallButton from '../VideoCallButton.vue';
 import AIAssistanceButton from '../AIAssistanceButton.vue';
@@ -113,6 +114,10 @@ export default {
       type: String,
       required: true,
     },
+    conversationType: {
+      type: String,
+      default: '',
+    },
   },
   emits: [
     'replaceText',
@@ -187,6 +192,9 @@ export default {
     showAudioPlayStopButton() {
       return this.showAudioRecorder && this.isRecordingAudio;
     },
+    isInstagramDM() {
+      return this.conversationType === 'instagram_direct_message';
+    },
     allowedFileTypes() {
       if (this.isATwilioWhatsAppChannel) {
         return ALLOWED_FILE_TYPES_FOR_TWILIO_WHATSAPP;
@@ -194,6 +202,10 @@ export default {
       if (this.isALineChannel) {
         return ALLOWED_FILE_TYPES_FOR_LINE;
       }
+      if (this.isAnInstagramChannel || this.isInstagramDM) {
+        return ALLOWED_FILE_TYPES_FOR_INSTAGRAM;
+      }
+
       return ALLOWED_FILE_TYPES;
     },
     enableDragAndDrop() {