chore: add packages

* feat: start sitemap

* feat: add base url and last mod to sitemap

* fix: typo

* test: sitemap generation

* test: add draft articles

* fix: escape dots in regex matching

* feat: perpend protocol to the url

* feat: use ChatwootApp.help_center_root

* feat: don't parse the URL

* fix: function declaration

.env.example

@@ -180,8 +180,6 @@ ANDROID_SHA256_CERT_FINGERPRINT=AC:73:8E:DE:EB:56:EA:CC:10:87:02:A7:65:37:7B:38:
 ## Sentry
 # SENTRY_DSN=
 
-## LogRocket
-# LOG_ROCKET_PROJECT_ID=xxxxx/some-project
 
 # MICROSOFT CLARITY
 # MS_CLARITY_TOKEN=xxxxxxxxx
@@ -251,9 +249,6 @@ AZURE_APP_SECRET=
 ## OpenAI key
 # OPENAI_API_KEY=
 
-# Sentiment analysis model file path
-SENTIMENT_FILE_PATH=
-
 # Housekeeping/Performance related configurations
 # Set to true if you want to remove stale contact inboxes
 # contact_inboxes with no conversation older than 90 days will be removed

Gemfile

@@ -175,9 +175,6 @@ gem 'pgvector'
 # Convert Website HTML to Markdown
 gem 'reverse_markdown'
 
-# Sentiment analysis
-gem 'informers'
-
 ### Gems required only in specific deployment environments ###
 ##############################################################
 

Gemfile.lock

@@ -151,7 +151,6 @@ GEM
     base64 (0.1.1)
     bcrypt (3.1.20)
     bindex (0.8.1)
-    blingfire (0.1.8)
     bootsnap (1.16.0)
       msgpack (~> 1.2)
     brakeman (5.4.1)
@@ -316,15 +315,15 @@ GEM
     google-cloud-translate-v3 (0.6.0)
       gapic-common (>= 0.17.1, < 2.a)
       google-cloud-errors (~> 1.0)
-    google-protobuf (3.25.2)
-    google-protobuf (3.25.2-arm64-darwin)
-    google-protobuf (3.25.2-x86_64-darwin)
-    google-protobuf (3.25.2-x86_64-linux)
+    google-protobuf (3.25.3)
+    google-protobuf (3.25.3-arm64-darwin)
+    google-protobuf (3.25.3-x86_64-darwin)
+    google-protobuf (3.25.3-x86_64-linux)
     googleapis-common-protos (1.4.0)
       google-protobuf (~> 3.14)
       googleapis-common-protos-types (~> 1.2)
       grpc (~> 1.27)
-    googleapis-common-protos-types (1.11.0)
+    googleapis-common-protos-types (1.14.0)
       google-protobuf (~> 3.18)
     googleauth (1.5.2)
       faraday (>= 0.17.3, < 3.a)
@@ -335,14 +334,17 @@ GEM
       signet (>= 0.16, < 2.a)
     groupdate (6.2.1)
       activesupport (>= 5.2)
-    grpc (1.54.3)
-      google-protobuf (~> 3.21)
+    grpc (1.62.0)
+      google-protobuf (~> 3.25)
       googleapis-common-protos-types (~> 1.0)
-    grpc (1.54.3-x86_64-darwin)
-      google-protobuf (~> 3.21)
+    grpc (1.62.0-arm64-darwin)
+      google-protobuf (~> 3.25)
       googleapis-common-protos-types (~> 1.0)
-    grpc (1.54.3-x86_64-linux)
-      google-protobuf (~> 3.21)
+    grpc (1.62.0-x86_64-darwin)
+      google-protobuf (~> 3.25)
+      googleapis-common-protos-types (~> 1.0)
+    grpc (1.62.0-x86_64-linux)
+      google-protobuf (~> 3.25)
       googleapis-common-protos-types (~> 1.0)
     haikunator (1.1.1)
     hairtrigger (1.0.0)
@@ -371,10 +373,6 @@ GEM
     image_processing (1.12.2)
       mini_magick (>= 4.9.5, < 5)
       ruby-vips (>= 2.0.17, < 3)
-    informers (0.2.0)
-      blingfire (>= 0.1.7)
-      numo-narray
-      onnxruntime (>= 0.5.1)
     io-console (0.6.0)
     irb (1.7.2)
       reline (>= 0.3.6)
@@ -500,7 +498,6 @@ GEM
       racc (~> 1.4)
     nokogiri (1.16.4-x86_64-linux)
       racc (~> 1.4)
-    numo-narray (0.9.2.1)
     oauth (1.1.0)
       oauth-tty (~> 1.0, >= 1.0.1)
       snaky_hash (~> 2.0)
@@ -529,14 +526,6 @@ GEM
     omniauth-rails_csrf_protection (1.0.1)
       actionpack (>= 4.2)
       omniauth (~> 2.0)
-    onnxruntime (0.7.6)
-      ffi
-    onnxruntime (0.7.6-arm64-darwin)
-      ffi
-    onnxruntime (0.7.6-x86_64-darwin)
-      ffi
-    onnxruntime (0.7.6-x86_64-linux)
-      ffi
     openssl (3.1.0)
     orm_adapter (0.5.0)
     os (1.1.4)
@@ -892,7 +881,6 @@ DEPENDENCIES
   hashie
   html2text!
   image_processing
-  informers
   jbuilder
   json_refs
   json_schemer

app/controllers/public/api/v1/portals_controller.rb

@@ -6,6 +6,12 @@ class Public::Api::V1::PortalsController < Public::Api::V1::Portals::BaseControl
 
   def show; end
 
+  def sitemap
+    @help_center_url = @portal.custom_domain || ChatwootApp.help_center_root
+    # if help_center_url does not contain a protocol, prepend it with https
+    @help_center_url = "https://#{@help_center_url}" unless @help_center_url.include?('://')
+  end
+
   private
 
   def portal

app/javascript/dashboard/assets/scss/_woot.scss

@@ -40,3 +40,347 @@
 .hide {
   @apply hidden;
 }
+
+@layer base {
+  // scss-lint:disable PropertySortOrder
+  :root {
+    --color-amber-25: 254 253 251;
+    --color-amber-50: 255 249 237;
+    --color-amber-75: 255 243 208;
+    --color-amber-100: 255 236 183;
+    --color-amber-200: 255 224 161;
+    --color-amber-300: 245 208 140;
+    --color-amber-400: 228 187 120;
+    --color-amber-500: 214 163 92;
+    --color-amber-600: 214 163 92;
+    --color-amber-700: 255 186 26;
+    --color-amber-800: 145 89 48;
+    --color-amber-900: 79 52 34;
+
+    --color-ash-100: 235 235 239;
+    --color-ash-200: 228 228 233;
+    --color-ash-25: 252 252 253;
+    --color-ash-300: 221 221 227;
+    --color-ash-400: 211 212 219;
+    --color-ash-50: 249 249 251;
+    --color-ash-500: 185 187 198;
+    --color-ash-600: 139 141 152;
+    --color-ash-700: 126 128 138;
+    --color-ash-75: 242 242 245;
+    --color-ash-800: 96 100 108;
+    --color-ash-900: 28 32 36;
+
+    --color-primary-25: 251 253 255;
+    --color-primary-50: 245 249 255;
+    --color-primary-75: 233 243 255;
+    --color-primary-100: 218 236 255;
+    --color-primary-200: 201 226 255;
+    --color-primary-300: 181 213 255;
+    --color-primary-400: 155 195 252;
+    --color-primary-500: 117 171 247;
+    --color-primary-600: 39 129 246;
+    --color-primary-700: 16 115 233;
+    --color-primary-800: 8 109 224;
+    --color-primary-900: 11 50 101;
+
+    --color-ruby-100: 255 220 225;
+    --color-ruby-200: 255 206 214;
+    --color-ruby-25: 255 252 253;
+    --color-ruby-300: 248 191 200;
+    --color-ruby-400: 239 172 184;
+    --color-ruby-50: 255 247 248;
+    --color-ruby-500: 229 146 163;
+    --color-ruby-600: 229 70 102;
+    --color-ruby-700: 220 59 93;
+    --color-ruby-75: 254 234 237;
+    --color-ruby-800: 202 36 77;
+    --color-ruby-900: 100 23 43;
+
+    --color-teal-100: 224 248 243;
+    --color-teal-200: 204 243 234;
+    --color-teal-25: 250 254 253;
+    --color-teal-300: 184 234 224;
+    --color-teal-400: 161 222 210;
+    --color-teal-50: 243 251 249;
+    --color-teal-500: 83 185 171;
+    --color-teal-600: 18 165 148;
+    --color-teal-700: 13 155 138;
+    --color-teal-75: 236 249 255;
+    --color-teal-800: 0 133 115;
+    --color-teal-900: 13 61 56;
+
+    --color-green-25: 251 254 252;
+    --color-green-50: 244 251 246;
+    --color-green-75: 230 246 235;
+    --color-green-100: 214 241 223;
+    --color-green-200: 196 232 209;
+    --color-green-300: 173 221 192;
+    --color-green-400: 142 206 170;
+    --color-green-500: 91 185 139;
+    --color-green-600: 48 164 108;
+    --color-green-700: 43 154 102;
+    --color-green-800: 33 131 88;
+    --color-green-900: 25 59 45;
+
+    --color-mint-25: 249 254 253;
+    --color-mint-50: 242 251 249;
+    --color-mint-75: 221 249 242;
+    --color-mint-100: 200 244 233;
+    --color-mint-200: 179 236 222;
+    --color-mint-300: 156 224 208;
+    --color-mint-400: 126 207 189;
+    --color-mint-500: 76 187 165;
+    --color-mint-600: 134 234 212;
+    --color-mint-700: 125 224 203;
+    --color-mint-800: 2 120 100;
+    --color-mint-900: 22 67 60;
+
+    --color-sky-25: 249 254 255;
+    --color-sky-50: 241 250 253;
+    --color-sky-75: 225 246 253;
+    --color-sky-100: 209 240 250;
+    --color-sky-200: 190 231 245;
+    --color-sky-300: 169 218 237;
+    --color-sky-400: 141 202 227;
+    --color-sky-500: 96 179 215;
+    --color-sky-600: 124 226 254;
+    --color-sky-700: 116 218 248;
+    --color-sky-800: 0 116 158;
+    --color-sky-900: 29 62 86;
+
+    --color-indigo-25: 253 253 254;
+    --color-indigo-50: 247 249 255;
+    --color-indigo-75: 237 242 254;
+    --color-indigo-100: 225 233 255;
+    --color-indigo-200: 210 222 255;
+    --color-indigo-300: 193 208 255;
+    --color-indigo-400: 171 189 249;
+    --color-indigo-500: 141 164 239;
+    --color-indigo-600: 62 99 221;
+    --color-indigo-700: 51 88 212;
+    --color-indigo-800: 58 91 199;
+    --color-indigo-900: 31 45 92;
+
+    --color-iris-25: 253 253 255;
+    --color-iris-50: 248 248 255;
+    --color-iris-75: 240 241 254;
+    --color-iris-100: 230 231 255;
+    --color-iris-200: 218 220 255;
+    --color-iris-300: 203 205 255;
+    --color-iris-400: 184 186 248;
+    --color-iris-500: 155 158 240;
+    --color-iris-600: 91 91 214;
+    --color-iris-700: 81 81 205;
+    --color-iris-800: 87 83 198;
+    --color-iris-900: 39 41 98;
+
+    --color-violet-25: 253 252 254;
+    --color-violet-50: 250 248 255;
+    --color-violet-75: 244 240 254;
+    --color-violet-100: 235 228 255;
+    --color-violet-200: 225 217 255;
+    --color-violet-300: 212 202 254;
+    --color-violet-400: 194 181 245;
+    --color-violet-500: 170 153 236;
+    --color-violet-600: 110 86 207;
+    --color-violet-700: 101 77 196;
+    --color-violet-800: 101 80 185;
+    --color-violet-900: 47 38 95;
+
+    --color-pink-25: 255 252 254;
+    --color-pink-50: 254 247 251;
+    --color-pink-75: 254 233 245;
+    --color-pink-100: 251 220 239;
+    --color-pink-200: 246 206 231;
+    --color-pink-300: 239 191 221;
+    --color-pink-400: 231 172 208;
+    --color-pink-500: 221 147 194;
+    --color-pink-600: 214 64 159;
+    --color-pink-700: 207 56 151;
+    --color-pink-800: 194 41 138;
+    --color-pink-900: 101 18 73;
+
+    --color-orange-25: 254 252 251;
+    --color-orange-50: 255 247 237;
+    --color-orange-75: 255 239 214;
+    --color-orange-100: 255 223 181;
+    --color-orange-200: 255 209 154;
+    --color-orange-300: 255 193 130;
+    --color-orange-400: 245 174 115;
+    --color-orange-500: 236 148 85;
+    --color-orange-600: 247 107 21;
+    --color-orange-700: 239 95 0;
+    --color-orange-800: 204 78 0;
+    --color-orange-900: 88 45 29;
+  }
+  // scss-lint:disable QualifyingElement
+  body.dark {
+    --color-amber-25: 31 19 0;
+    --color-amber-50: 37 24 4;
+    --color-amber-75: 48 32 11;
+    --color-amber-100: 57 39 15;
+    --color-amber-200: 67 46 18;
+    --color-amber-300: 83 57 22;
+    --color-amber-400: 111 77 29;
+    --color-amber-500: 169 118 42;
+    --color-amber-600: 169 118 42;
+    --color-amber-700: 255 203 71;
+    --color-amber-800: 255 204 77;
+    --color-amber-900: 255 231 179;
+
+    --color-ash-100: 46 48 53;
+    --color-ash-200: 53 55 60;
+    --color-ash-25: 24 24 26;
+    --color-ash-300: 60 63 68;
+    --color-ash-400: 70 75 80;
+    --color-ash-50: 27 27 31;
+    --color-ash-500: 90 97 101;
+    --color-ash-600: 105 110 119;
+    --color-ash-700: 120 127 133;
+    --color-ash-75: 39 40 45;
+    --color-ash-800: 173 177 184;
+    --color-ash-900: 237 238 240;
+
+    --color-primary-25: 10 17 28;
+    --color-primary-50: 15 24 38;
+    --color-primary-75: 15 39 72;
+    --color-primary-100: 10 49 99;
+    --color-primary-200: 18 61 117;
+    --color-primary-300: 29 74 134;
+    --color-primary-400: 40 89 156;
+    --color-primary-500: 48 106 186;
+    --color-primary-600: 39 129 246;
+    --color-primary-700: 21 116 231;
+    --color-primary-800: 126 182 255;
+    --color-primary-900: 205 227 255;
+
+    --color-ruby-100: 78 19 37;
+    --color-ruby-200: 94 26 46;
+    --color-ruby-25: 25 17 19;
+    --color-ruby-300: 111 37 57;
+    --color-ruby-400: 136 52 71;
+    --color-ruby-50: 30 21 23;
+    --color-ruby-500: 179 68 90;
+    --color-ruby-600: 229 70 102;
+    --color-ruby-700: 236 90 114;
+    --color-ruby-75: 58 20 30;
+    --color-ruby-800: 255 148 157;
+    --color-ruby-900: 254 210 225;
+
+    --color-teal-100: 2 59 55;
+    --color-teal-200: 8 72 67;
+    --color-teal-25: 13 21 20;
+    --color-teal-300: 28 105 97;
+    --color-teal-400: 28 105 97;
+    --color-teal-50: 17 28 27;
+    --color-teal-500: 32 126 115;
+    --color-teal-600: 41 163 131;
+    --color-teal-700: 14 179 158;
+    --color-teal-75: 13 45 42;
+    --color-teal-800: 11 216 182;
+    --color-teal-900: 173 240 221;
+
+    --color-green-25: 14 21 18;
+    --color-green-50: 18 27 23;
+    --color-green-75: 19 45 33;
+    --color-green-100: 17 59 41;
+    --color-green-200: 23 73 51;
+    --color-green-300: 32 87 62;
+    --color-green-400: 40 104 74;
+    --color-green-500: 47 124 87;
+    --color-green-600: 48 164 108;
+    --color-green-700: 51 176 116;
+    --color-green-800: 61 214 140;
+    --color-green-900: 177 241 203;
+
+    --color-mint-25: 14 21 21;
+    --color-mint-50: 15 27 27;
+    --color-mint-75: 9 44 43;
+    --color-mint-100: 0 58 56;
+    --color-mint-200: 0 71 68;
+    --color-mint-300: 16 86 80;
+    --color-mint-400: 30 104 95;
+    --color-mint-500: 39 127 112;
+    --color-mint-600: 134 234 212;
+    --color-mint-700: 168 245 229;
+    --color-mint-800: 88 213 186;
+    --color-mint-900: 196 245 225;
+
+    --color-sky-25: 14 21 21;
+    --color-sky-50: 15 27 27;
+    --color-sky-75: 9 44 43;
+    --color-sky-100: 0 58 56;
+    --color-sky-200: 0 71 68;
+    --color-sky-300: 16 86 80;
+    --color-sky-400: 30 104 95;
+    --color-sky-500: 39 127 112;
+    --color-sky-600: 134 234 212;
+    --color-sky-700: 168 245 229;
+    --color-sky-800: 88 213 186;
+    --color-sky-900: 196 245 225;
+
+    --color-indigo-25: 17 19 31;
+    --color-indigo-50: 20 23 38;
+    --color-indigo-75: 24 36 73;
+    --color-indigo-100: 29 46 98;
+    --color-indigo-200: 37 57 116;
+    --color-indigo-300: 48 67 132;
+    --color-indigo-400: 58 79 151;
+    --color-indigo-500: 67 93 177;
+    --color-indigo-600: 62 99 221;
+    --color-indigo-700: 84 114 228;
+    --color-indigo-800: 158 177 255;
+    --color-indigo-900: 214 225 255;
+
+    --color-iris-25: 19 19 30;
+    --color-iris-50: 23 22 37;
+    --color-iris-75: 32 34 72;
+    --color-iris-100: 38 42 101;
+    --color-iris-200: 48 51 116;
+    --color-iris-300: 61 62 130;
+    --color-iris-400: 74 74 149;
+    --color-iris-500: 89 88 177;
+    --color-iris-600: 91 91 214;
+    --color-iris-700: 110 106 222;
+    --color-iris-800: 177 169 255;
+    --color-iris-900: 224 223 254;
+
+    --color-violet-25: 20 18 31;
+    --color-violet-50: 27 21 37;
+    --color-violet-75: 41 31 67;
+    --color-violet-100: 51 37 91;
+    --color-violet-200: 60 46 105;
+    --color-violet-300: 71 56 118;
+    --color-violet-400: 86 70 139;
+    --color-violet-500: 105 88 173;
+    --color-violet-600: 110 86 207;
+    --color-violet-700: 125 102 217;
+    --color-violet-800: 186 167 255;
+    --color-violet-900: 226 221 254;
+
+    --color-pink-25: 25 17 23;
+    --color-pink-50: 33 18 29;
+    --color-pink-75: 55 23 47;
+    --color-pink-100: 75 20 61;
+    --color-pink-200: 89 28 71;
+    --color-pink-300: 105 41 85;
+    --color-pink-400: 131 56 105;
+    --color-pink-500: 168 72 133;
+    --color-pink-600: 214 64 159;
+    --color-pink-700: 222 81 168;
+    --color-pink-800: 255 141 204;
+    --color-pink-900: 253 209 234;
+    --color-orange-25: 23 18 14;
+    --color-orange-50: 30 22 15;
+    --color-orange-75: 51 30 11;
+    --color-orange-100: 70 33 0;
+    --color-orange-200: 86 40 0;
+    --color-orange-300: 102 53 12;
+    --color-orange-400: 126 69 29;
+    --color-orange-500: 163 88 41;
+    --color-orange-600: 247 107 21;
+    --color-orange-700: 255 128 31;
+    --color-orange-800: 255 160 87;
+    --color-orange-900: 255 224 194;
+  }
+}

app/javascript/dashboard/components/ChatList.vue

@@ -185,7 +185,7 @@ import ConversationBasicFilter from './widgets/conversation/ConversationBasicFil
 import ChatTypeTabs from './widgets/ChatTypeTabs.vue';
 import ConversationItem from './ConversationItem.vue';
 import timeMixin from '../mixins/time';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import conversationMixin from '../mixins/conversations';
 import wootConstants from 'dashboard/constants/globals';
 import advancedFilterTypes from './widgets/conversation/advancedFilterItems';
@@ -199,11 +199,6 @@ import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages';
 import countries from 'shared/constants/countries';
 import { generateValuesForEditCustomViews } from 'dashboard/helper/customViewsHelper';
-
-import {
-  hasPressedAltAndJKey,
-  hasPressedAltAndKKey,
-} from 'shared/helpers/KeyboardHelpers';
 import { conversationListPageURL } from '../helper/URLHelper';
 import {
   isOnMentionsView,
@@ -228,7 +223,7 @@ export default {
   mixins: [
     timeMixin,
     conversationMixin,
-    eventListenerMixins,
+    keyboardEventListenerMixins,
     alertMixin,
     filterMixin,
     uiSettingsMixin,
@@ -691,30 +686,40 @@ export default {
         lastConversationIndex,
       };
     },
-    handleKeyEvents(e) {
-      if (hasPressedAltAndJKey(e)) {
-        const { allConversations, activeConversationIndex } =
-          this.getKeyboardListenerParams();
-        if (activeConversationIndex === -1) {
-          allConversations[0].click();
-        }
-        if (activeConversationIndex >= 1) {
-          allConversations[activeConversationIndex - 1].click();
-        }
+    handlePreviousConversation() {
+      const { allConversations, activeConversationIndex } =
+        this.getKeyboardListenerParams();
+      if (activeConversationIndex === -1) {
+        allConversations[0].click();
       }
-      if (hasPressedAltAndKKey(e)) {
-        const {
-          allConversations,
-          activeConversationIndex,
-          lastConversationIndex,
-        } = this.getKeyboardListenerParams();
-        if (activeConversationIndex === -1) {
-          allConversations[lastConversationIndex].click();
-        } else if (activeConversationIndex < lastConversationIndex) {
-          allConversations[activeConversationIndex + 1].click();
-        }
+      if (activeConversationIndex >= 1) {
+        allConversations[activeConversationIndex - 1].click();
       }
     },
+    handleNextConversation() {
+      const {
+        allConversations,
+        activeConversationIndex,
+        lastConversationIndex,
+      } = this.getKeyboardListenerParams();
+      if (activeConversationIndex === -1) {
+        allConversations[lastConversationIndex].click();
+      } else if (activeConversationIndex < lastConversationIndex) {
+        allConversations[activeConversationIndex + 1].click();
+      }
+    },
+    getKeyboardEvents() {
+      return {
+        'Alt+KeyJ': {
+          action: () => this.handlePreviousConversation(),
+          allowOnFocusedInput: true,
+        },
+        'Alt+KeyK': {
+          action: () => this.handleNextConversation(),
+          allowOnFocusedInput: true,
+        },
+      };
+    },
     resetAndFetchData() {
       this.appliedFilter = [];
       this.resetBulkActions();

app/javascript/dashboard/components/buttons/ResolveAction.vue

@@ -91,12 +91,7 @@ import { mapGetters } from 'vuex';
 import { mixin as clickaway } from 'vue-clickaway';
 import alertMixin from 'shared/mixins/alertMixin';
 import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
-import {
-  hasPressedAltAndEKey,
-  hasPressedCommandPlusAltAndEKey,
-  hasPressedAltAndMKey,
-} from 'shared/helpers/KeyboardHelpers';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
 import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
 import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
@@ -114,7 +109,7 @@ export default {
     WootDropdownMenu,
     CustomSnoozeModal,
   },
-  mixins: [clickaway, alertMixin, eventListenerMixins],
+  mixins: [clickaway, alertMixin, keyboardEventListenerMixins],
   props: { conversationId: { type: [String, Number], required: true } },
   data() {
     return {
@@ -159,37 +154,52 @@ export default {
     bus.$off(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
   },
   methods: {
-    async handleKeyEvents(e) {
+    getKeyboardEvents() {
+      return {
+        'Alt+KeyM': {
+          action: () => this.$refs.arrowDownButton?.$el.click(),
+          allowOnFocusedInput: true,
+        },
+        'Alt+KeyE': this.resolveOrToast,
+        '$mod+Alt+KeyE': async event => {
+          const { all, activeIndex, lastIndex } = this.getConversationParams();
+          await this.resolveOrToast();
+
+          if (activeIndex < lastIndex) {
+            all[activeIndex + 1].click();
+          } else if (all.length > 1) {
+            all[0].click();
+            document.querySelector('.conversations-list').scrollTop = 0;
+          }
+
+          event.preventDefault();
+        },
+      };
+    },
+    getConversationParams() {
       const allConversations = document.querySelectorAll(
         '.conversations-list .conversation'
       );
-      if (hasPressedAltAndMKey(e)) {
-        if (this.$refs.arrowDownButton) {
-          this.$refs.arrowDownButton.$el.click();
-        }
-      }
-      if (hasPressedAltAndEKey(e)) {
-        const activeConversation = document.querySelector(
-          'div.conversations-list div.conversation.active'
-        );
-        const activeConversationIndex = [...allConversations].indexOf(
-          activeConversation
-        );
-        const lastConversationIndex = allConversations.length - 1;
-        try {
-          await this.toggleStatus(wootConstants.STATUS_TYPE.RESOLVED);
-        } catch (error) {
-          // error
-        }
-        if (hasPressedCommandPlusAltAndEKey(e)) {
-          if (activeConversationIndex < lastConversationIndex) {
-            allConversations[activeConversationIndex + 1].click();
-          } else if (allConversations.length > 1) {
-            allConversations[0].click();
-            document.querySelector('.conversations-list').scrollTop = 0;
-          }
-          e.preventDefault();
-        }
+
+      const activeConversation = document.querySelector(
+        'div.conversations-list div.conversation.active'
+      );
+      const activeConversationIndex = [...allConversations].indexOf(
+        activeConversation
+      );
+      const lastConversationIndex = allConversations.length - 1;
+
+      return {
+        all: allConversations,
+        activeIndex: activeConversationIndex,
+        lastIndex: lastConversationIndex,
+      };
+    },
+    async resolveOrToast() {
+      try {
+        await this.toggleStatus(wootConstants.STATUS_TYPE.RESOLVED);
+      } catch (error) {
+        // error
       }
     },
     onCmdSnoozeConversation(snoozeType) {

app/javascript/dashboard/components/layout/Sidebar.vue

@@ -1,5 +1,5 @@
 <template>
-  <aside class="h-full flex">
+  <aside class="flex h-full">
     <primary-sidebar
       :logo-source="globalConfig.logoThumbnail"
       :installation-name="globalConfig.installationName"
@@ -36,15 +36,7 @@ import alertMixin from 'shared/mixins/alertMixin';
 
 import PrimarySidebar from './sidebarComponents/Primary.vue';
 import SecondarySidebar from './sidebarComponents/Secondary.vue';
-import {
-  hasPressedAltAndCKey,
-  hasPressedAltAndRKey,
-  hasPressedAltAndSKey,
-  hasPressedAltAndVKey,
-  hasPressedCommandAndForwardSlash,
-  isEscape,
-} from 'shared/helpers/KeyboardHelpers';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import router from '../../routes';
 
 export default {
@@ -52,7 +44,7 @@ export default {
     PrimarySidebar,
     SecondarySidebar,
   },
-  mixins: [adminMixin, alertMixin, eventListenerMixins],
+  mixins: [adminMixin, alertMixin, keyboardEventListenerMixins],
   props: {
     showSecondarySidebar: {
       type: Boolean,
@@ -173,30 +165,27 @@ export default {
     closeKeyShortcutModal() {
       this.$emit('close-key-shortcut-modal');
     },
-    handleKeyEvents(e) {
-      if (hasPressedCommandAndForwardSlash(e)) {
-        this.toggleKeyShortcutModal();
-      }
-      if (isEscape(e)) {
-        this.closeKeyShortcutModal();
-      }
-
-      if (hasPressedAltAndCKey(e)) {
-        if (!this.isCurrentRouteSameAsNavigation('home')) {
-          router.push({ name: 'home' });
-        }
-      } else if (hasPressedAltAndVKey(e)) {
-        if (!this.isCurrentRouteSameAsNavigation('contacts_dashboard')) {
-          router.push({ name: 'contacts_dashboard' });
-        }
-      } else if (hasPressedAltAndRKey(e)) {
-        if (!this.isCurrentRouteSameAsNavigation('settings_account_reports')) {
-          router.push({ name: 'settings_account_reports' });
-        }
-      } else if (hasPressedAltAndSKey(e)) {
-        if (!this.isCurrentRouteSameAsNavigation('agent_list')) {
-          router.push({ name: 'agent_list' });
-        }
+    getKeyboardEvents() {
+      return {
+        '$mod+Slash': this.toggleKeyShortcutModal,
+        '$mod+Escape': this.closeKeyShortcutModal,
+        'Alt+KeyC': {
+          action: () => this.navigateToRoute('home'),
+        },
+        'Alt+KeyV': {
+          action: () => this.navigateToRoute('contacts_dashboard'),
+        },
+        'Alt+KeyR': {
+          action: () => this.navigateToRoute('account_overview_reports'),
+        },
+        'Alt+KeyS': {
+          action: () => this.navigateToRoute('agent_list'),
+        },
+      };
+    },
+    navigateToRoute(routeName) {
+      if (!this.isCurrentRouteSameAsNavigation(routeName)) {
+        router.push({ name: routeName });
       }
     },
     isCurrentRouteSameAsNavigation(routeName) {

app/javascript/dashboard/components/widgets/AIAssistanceButton.vue

@@ -40,8 +40,7 @@ import AIAssistanceModal from './AIAssistanceModal.vue';
 import adminMixin from 'dashboard/mixins/aiMixin';
 import aiMixin from 'dashboard/mixins/isAdmin';
 import { CMD_AI_ASSIST } from 'dashboard/routes/dashboard/commands/commandBarBusEvents';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
-import { buildHotKeys } from 'shared/helpers/KeyboardHelpers';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import AIAssistanceCTAButton from './AIAssistanceCTAButton.vue';
 
@@ -51,7 +50,7 @@ export default {
     AICTAModal,
     AIAssistanceCTAButton,
   },
-  mixins: [aiMixin, eventListenerMixins, adminMixin, uiSettingsMixin],
+  mixins: [aiMixin, keyboardEventListenerMixins, adminMixin, uiSettingsMixin],
   data: () => ({
     showAIAssistanceModal: false,
     showAICtaModal: false,
@@ -87,14 +86,17 @@ export default {
   },
 
   methods: {
-    onKeyDownHandler(event) {
-      const keyPattern = buildHotKeys(event);
-      const shouldRevertTheContent =
-        ['meta+z', 'ctrl+z'].includes(keyPattern) && !!this.initialMessage;
-      if (shouldRevertTheContent) {
-        this.$emit('replace-text', this.initialMessage);
-        this.initialMessage = '';
-      }
+    getKeyboardEvents() {
+      return {
+        '$mod+KeyZ': {
+          action: () => {
+            if (this.initialMessage) {
+              this.$emit('replace-text', this.initialMessage);
+              this.initialMessage = '';
+            }
+          },
+        },
+      };
     },
     hideAIAssistanceModal() {
       this.recordAnalytics('DISMISS_AI_SUGGESTION', {

app/javascript/dashboard/components/widgets/AttachmentsPreview.vue

@@ -1,17 +1,17 @@
 <template>
-  <div class="preview-item__wrap flex overflow-auto max-h-[12.5rem]">
+  <div class="flex overflow-auto max-h-[12.5rem]">
     <div
-      v-for="(attachment, index) in attachments"
+      v-for="(attachment, index) in nonRecordedAudioAttachments"
       :key="attachment.id"
       class="preview-item flex items-center p-1 bg-slate-50 dark:bg-slate-800 gap-1 rounded-md w-[15rem] mb-1"
     >
       <div class="max-w-[4rem] flex-shrink-0 w-6 flex items-center">
         <img
           v-if="isTypeImage(attachment.resource)"
-          class="image-thumb"
+          class="object-cover w-6 h-6 rounded-sm"
           :src="attachment.thumb"
         />
-        <span v-else class="w-6 h-6 text-lg relative -top-px text-left">
+        <span v-else class="relative w-6 h-6 text-lg text-left -top-px">
           📄
         </span>
       </div>
@@ -23,73 +23,62 @@
         </span>
       </div>
       <div class="w-[30%] justify-center">
-        <span
-          class="item overflow-hidden text-xs text-ellipsis whitespace-nowrap"
-        >
+        <span class="overflow-hidden text-xs text-ellipsis whitespace-nowrap">
           {{ formatFileSize(attachment.resource) }}
         </span>
       </div>
       <div class="flex items-center justify-center">
         <woot-button
-          v-if="!isTypeAudio(attachment.resource)"
-          class="remove--attachment clear secondary"
+          class="!w-6 !h-6 text-sm rounded-md hover:bg-slate-50 dark:hover:bg-slate-800 clear secondary"
           icon="dismiss"
-          @click="() => onRemoveAttachment(index)"
+          @click="onRemoveAttachment(index)"
         />
       </div>
     </div>
   </div>
 </template>
-<script>
+
+<script setup>
+import { computed } from 'vue';
 import { formatBytes } from 'shared/helpers/FileHelper';
-export default {
-  props: {
-    attachments: {
-      type: Array,
-      default: () => [],
-    },
-    removeAttachment: {
-      type: Function,
-      default: () => {},
-    },
-  },
-  methods: {
-    onRemoveAttachment(index) {
-      this.removeAttachment(index);
-    },
-    formatFileSize(file) {
-      const size = file.byte_size || file.size;
-      return formatBytes(size, 0);
-    },
-    isTypeImage(file) {
-      const type = file.content_type || file.type;
-      return type.includes('image');
-    },
-    isTypeAudio(file) {
-      const type = file.content_type || file.type;
-      return type.includes('audio');
-    },
-    fileName(file) {
-      return file.filename || file.name;
-    },
+
+const props = defineProps({
+  attachments: {
+    type: Array,
+    default: () => [],
   },
+});
+
+const emits = defineEmits(['remove-attachment']);
+
+const nonRecordedAudioAttachments = computed(() => {
+  return props.attachments.filter(attachment => !attachment?.isRecordedAudio);
+});
+
+const recordedAudioAttachments = computed(() =>
+  props.attachments.filter(attachment => attachment.isRecordedAudio)
+);
+
+const onRemoveAttachment = itemIndex => {
+  emits(
+    'remove-attachment',
+    nonRecordedAudioAttachments.value
+      .filter((_, index) => index !== itemIndex)
+      .concat(recordedAudioAttachments.value)
+  );
+};
+
+const formatFileSize = file => {
+  const size = file.byte_size || file.size;
+  return formatBytes(size, 0);
+};
+
+const isTypeImage = file => {
+  const type = file.content_type || file.type;
+  return type.includes('image');
+};
+
+const fileName = file => {
+  return file.filename || file.name;
 };
 </script>
-<style lang="scss" scoped>
-.image-thumb {
-  @apply w-6 h-6 object-cover rounded-sm;
-}
-
-.file-name-wrap,
-.file-size-wrap {
-  @apply flex items-center py-0 px-1;
-
-  > .item {
-    @apply m-0 overflow-hidden text-xs font-medium;
-  }
-}
-
-.remove--attachment {
-  @apply w-6 h-6 rounded-md text-sm cursor-pointer hover:bg-slate-50 dark:hover:bg-slate-800;
-}
-</style>

app/javascript/dashboard/components/widgets/ChatTypeTabs.vue

@@ -10,11 +10,10 @@
 </template>
 <script>
 import wootConstants from 'dashboard/constants/globals';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
-import { hasPressedAltAndNKey } from 'shared/helpers/KeyboardHelpers';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 
 export default {
-  mixins: [eventListenerMixins],
+  mixins: [keyboardEventListenerMixins],
   props: {
     items: {
       type: Array,
@@ -31,14 +30,18 @@ export default {
     },
   },
   methods: {
-    handleKeyEvents(e) {
-      if (hasPressedAltAndNKey(e)) {
-        if (this.activeTab === wootConstants.ASSIGNEE_TYPE.ALL) {
-          this.onTabChange(0);
-        } else {
-          this.onTabChange(this.activeTabIndex + 1);
-        }
-      }
+    getKeyboardEvents() {
+      return {
+        'Alt+KeyN': {
+          action: () => {
+            if (this.activeTab === wootConstants.ASSIGNEE_TYPE.ALL) {
+              this.onTabChange(0);
+            } else {
+              this.onTabChange(this.activeTabIndex + 1);
+            }
+          },
+        },
+      };
     },
     onTabChange(selectedTabIndex) {
       if (this.items[selectedTabIndex].key !== this.activeTab) {

app/javascript/dashboard/components/widgets/LabelSelector.vue

@@ -31,15 +31,10 @@
 
 <script>
 import AddLabel from 'shared/components/ui/dropdown/AddLabel.vue';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import LabelDropdown from 'shared/components/ui/label/LabelDropdown.vue';
 import { mixin as clickaway } from 'vue-clickaway';
 import adminMixin from 'dashboard/mixins/isAdmin';
-import {
-  buildHotKeys,
-  isEscape,
-  isActiveElementTypeable,
-} from 'shared/helpers/KeyboardHelpers';
 
 export default {
   components: {
@@ -47,7 +42,7 @@ export default {
     LabelDropdown,
   },
 
-  mixins: [clickaway, adminMixin, eventListenerMixins],
+  mixins: [clickaway, adminMixin, keyboardEventListenerMixins],
 
   props: {
     allLabels: {
@@ -88,17 +83,19 @@ export default {
     closeDropdownLabel() {
       this.showSearchDropdownLabel = false;
     },
-
-    handleKeyEvents(e) {
-      const keyPattern = buildHotKeys(e);
-
-      if (keyPattern === 'l' && !isActiveElementTypeable(e)) {
-        this.toggleLabels();
-        e.preventDefault();
-      } else if (isEscape(e) && this.showSearchDropdownLabel) {
-        this.closeDropdownLabel();
-        e.preventDefault();
-      }
+    getKeyboardEvents() {
+      return {
+        KeyL: {
+          action: e => {
+            this.toggleLabels();
+            e.preventDefault();
+          },
+        },
+        Escape: {
+          action: () => this.closeDropdownLabel(),
+          allowOnFocusedInput: true,
+        },
+      };
     },
   },
 };

app/javascript/dashboard/components/widgets/WootWriter/AudioRecorder.vue

@@ -231,7 +231,18 @@ export default {
     @apply bg-transparent max-h-60 min-h-[3rem] pt-4 px-0 pb-0 resize-none;
   }
 }
-.video-js .vjs-control-bar {
-  background-color: transparent;
+// Added to override the default text and bg style to support dark and light mode.
+.video-js .vjs-control-bar,
+.vjs-record.video-js .vjs-control.vjs-record-indicator:before {
+  @apply text-slate-600 dark:text-slate-200 bg-transparent dark:bg-transparent;
+}
+// Added to fix  div overlays the screen and takes over the button clicks
+// https://github.com/collab-project/videojs-record/issues/688
+// https://github.com/collab-project/videojs-record/pull/709
+.vjs-record.video-js .vjs-control.vjs-record-indicator.vjs-hidden,
+.vjs-record.video-js .vjs-control.vjs-record-indicator,
+.vjs-record.video-js .vjs-control.vjs-record-indicator:before,
+.vjs-record.video-js .vjs-control.vjs-record-indicator:after {
+  @apply pointer-events-none;
 }
 </style>

app/javascript/dashboard/components/widgets/WootWriter/Editor.vue

@@ -78,10 +78,8 @@ const MAXIMUM_FILE_UPLOAD_SIZE = 4; // in MB
 import {
   hasPressedEnterAndNotCmdOrShift,
   hasPressedCommandAndEnter,
-  hasPressedAltAndPKey,
-  hasPressedAltAndLKey,
 } from 'shared/helpers/KeyboardHelpers';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import { isEditorHotKeyEnabled } from 'dashboard/mixins/uiSettings';
 import {
@@ -121,7 +119,7 @@ const createState = (
 export default {
   name: 'WootMessageEditor',
   components: { TagAgents, CannedResponse, VariableList },
-  mixins: [eventListenerMixins, uiSettingsMixin, alertMixin],
+  mixins: [keyboardEventListenerMixins, uiSettingsMixin, alertMixin],
   props: {
     value: { type: String, default: '' },
     editorId: { type: String, default: '' },
@@ -522,13 +520,21 @@ export default {
     isCmdPlusEnterToSendEnabled() {
       return isEditorHotKeyEnabled(this.uiSettings, 'cmd_enter');
     },
-    handleKeyEvents(e) {
-      if (hasPressedAltAndPKey(e)) {
-        this.focusEditorInputField();
-      }
-      if (hasPressedAltAndLKey(e)) {
-        this.focusEditorInputField();
-      }
+    getKeyboardEvents() {
+      return {
+        'Alt+KeyP': {
+          action: () => {
+            this.focusEditorInputField();
+          },
+          allowOnFocusedInput: true,
+        },
+        'Alt+KeyL': {
+          action: () => {
+            this.focusEditorInputField();
+          },
+          allowOnFocusedInput: true,
+        },
+      };
     },
     focusEditorInputField(pos = 'end') {
       const { tr } = this.editorView.state;

app/javascript/dashboard/components/widgets/WootWriter/FullEditor.vue

@@ -25,7 +25,7 @@ import {
 } from '@chatwoot/prosemirror-schema';
 import { checkFileSizeLimit } from 'shared/helpers/FileHelper';
 import alertMixin from 'shared/mixins/alertMixin';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 
 const MAXIMUM_FILE_UPLOAD_SIZE = 4; // in MB
@@ -51,7 +51,7 @@ const createState = (
 };
 
 export default {
-  mixins: [eventListenerMixins, uiSettingsMixin, alertMixin],
+  mixins: [keyboardEventListenerMixins, uiSettingsMixin, alertMixin],
   props: {
     value: { type: String, default: '' },
     editorId: { type: String, default: '' },

app/javascript/dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue

@@ -136,8 +136,7 @@
 <script>
 import FileUpload from 'vue-upload-component';
 import * as ActiveStorage from 'activestorage';
-import { hasPressedAltAndAKey } from 'shared/helpers/KeyboardHelpers';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import inboxMixin from 'shared/mixins/inboxMixin';
 import { FEATURE_FLAGS } from 'dashboard/featureFlags';
@@ -154,7 +153,7 @@ import { mapGetters } from 'vuex';
 export default {
   name: 'ReplyBottomPanel',
   components: { FileUpload, VideoCallButton, AIAssistanceButton },
-  mixins: [eventListenerMixins, uiSettingsMixin, inboxMixin],
+  mixins: [keyboardEventListenerMixins, uiSettingsMixin, inboxMixin],
   props: {
     mode: {
       type: String,
@@ -340,10 +339,15 @@ export default {
     ActiveStorage.start();
   },
   methods: {
-    handleKeyEvents(e) {
-      if (hasPressedAltAndAKey(e)) {
-        this.$refs.upload.$children[1].$el.click();
-      }
+    getKeyboardEvents() {
+      return {
+        'Alt+KeyA': {
+          action: () => {
+            this.$refs.upload.$children[1].$el.click();
+          },
+          allowOnFocusedInput: true,
+        },
+      };
     },
     toggleMessageSignature() {
       this.setSignatureFlagForInbox(this.channelType, !this.sendWithSignature);

app/javascript/dashboard/components/widgets/WootWriter/ReplyTopPanel.vue

@@ -1,5 +1,5 @@
 <template>
-  <div class="bg-black-50 flex justify-between dark:bg-slate-800">
+  <div class="flex justify-between bg-black-50 dark:bg-slate-800">
     <div class="button-group">
       <woot-button
         variant="clear"
@@ -20,7 +20,7 @@
         {{ $t('CONVERSATION.REPLYBOX.PRIVATE_NOTE') }}
       </woot-button>
     </div>
-    <div class="flex items-center my-0 mx-4">
+    <div class="flex items-center mx-4 my-0">
       <div v-if="isMessageLengthReachingThreshold" class="text-xs">
         <span :class="charLengthClass">
           {{ characterLengthWarning }}
@@ -48,14 +48,10 @@
 
 <script>
 import { REPLY_EDITOR_MODES, CHAR_LENGTH_WARNING } from './constants';
-import {
-  hasPressedAltAndPKey,
-  hasPressedAltAndLKey,
-} from 'shared/helpers/KeyboardHelpers';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 export default {
   name: 'ReplyTopPanel',
-  mixins: [eventListenerMixins],
+  mixins: [keyboardEventListenerMixins],
   props: {
     mode: {
       type: String,
@@ -99,13 +95,17 @@ export default {
     },
   },
   methods: {
-    handleKeyEvents(e) {
-      if (hasPressedAltAndPKey(e)) {
-        this.handleNoteClick();
-      }
-      if (hasPressedAltAndLKey(e)) {
-        this.handleReplyClick();
-      }
+    getKeyboardEvents() {
+      return {
+        'Alt+KeyP': {
+          action: () => this.handleNoteClick(),
+          allowOnFocusedInput: true,
+        },
+        'Alt+KeyL': {
+          action: () => this.handleReplyClick(),
+          allowOnFocusedInput: true,
+        },
+      };
     },
     handleReplyClick() {
       this.setReplyMode(REPLY_EDITOR_MODES.REPLY);

app/javascript/dashboard/components/widgets/conversation/ConversationCard.vue

@@ -2,7 +2,7 @@
   <div
     class="relative flex items-start flex-grow-0 flex-shrink-0 w-auto max-w-full px-4 py-0 border-t-0 border-b-0 border-l-2 border-r-0 border-transparent border-solid cursor-pointer conversation hover:bg-slate-25 dark:hover:bg-slate-800 group"
     :class="{
-      'animate-card-select bg-slate-25 dark:bg-slate-800 border-woot-500':
+      'active animate-card-select bg-slate-25 dark:bg-slate-800 border-woot-500':
         isActiveChat,
       'unread-chat': hasUnread,
       'has-inbox-name': showInboxName,

app/javascript/dashboard/components/widgets/conversation/ConversationHeader.vue

@@ -77,11 +77,10 @@
   </div>
 </template>
 <script>
-import { hasPressedAltAndOKey } from 'shared/helpers/KeyboardHelpers';
 import { mapGetters } from 'vuex';
 import agentMixin from '../../../mixins/agentMixin.js';
 import BackButton from '../BackButton.vue';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import inboxMixin from 'shared/mixins/inboxMixin';
 import InboxName from '../InboxName.vue';
 import MoreActions from './MoreActions.vue';
@@ -99,7 +98,7 @@ export default {
     Thumbnail,
     SLACardLabel,
   },
-  mixins: [inboxMixin, agentMixin, eventListenerMixins],
+  mixins: [inboxMixin, agentMixin, keyboardEventListenerMixins],
   props: {
     chat: {
       type: Object,
@@ -182,10 +181,12 @@ export default {
   },
 
   methods: {
-    handleKeyEvents(e) {
-      if (hasPressedAltAndOKey(e)) {
-        this.$emit('contact-panel-toggle');
-      }
+    getKeyboardEvents() {
+      return {
+        'Alt+KeyO': {
+          action: () => this.$emit('contact-panel-toggle'),
+        },
+      };
     },
   },
 };

app/javascript/dashboard/components/widgets/conversation/Message.vue

@@ -14,11 +14,7 @@
           @click="retrySendMessage"
         />
       </div>
-      <div
-        v-tooltip.top-start="messageToolTip"
-        :class="bubbleClass"
-        @contextmenu="openContextMenu($event)"
-      >
+      <div :class="bubbleClass" @contextmenu="openContextMenu($event)">
         <bubble-mail-head
           :email-attributes="contentAttributes.email"
           :cc="emailHeadAttributes.cc"
@@ -90,7 +86,7 @@
           :id="data.id"
           :sender="data.sender"
           :story-sender="storySender"
-          :external-error="externalError"
+          :external-error="errorMessageTooltip"
           :story-id="`${storyId}`"
           :is-a-tweet="isATweet"
           :is-a-whatsapp-channel="isAWhatsAppChannel"
@@ -412,14 +408,11 @@ export default {
           }
         : false;
     },
-    messageToolTip() {
-      if (this.isMessageDeleted) {
-        return false;
-      }
+    errorMessageTooltip() {
       if (this.isFailed) {
         return this.externalError || this.$t(`CONVERSATION.SEND_FAILED`);
       }
-      return false;
+      return '';
     },
     wrapClass() {
       return {

app/javascript/dashboard/components/widgets/conversation/MessagesView.vue

@@ -116,13 +116,12 @@ import conversationMixin, {
 } from '../../../mixins/conversations';
 import inboxMixin, { INBOX_FEATURES } from 'shared/mixins/inboxMixin';
 import configMixin from 'shared/mixins/configMixin';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import aiMixin from 'dashboard/mixins/aiMixin';
 
 // utils
 import { getTypingUsersText } from '../../../helper/commons';
 import { calculateScrollTop } from './helpers/scrollTopCalculationHelper';
-import { isEscape } from 'shared/helpers/KeyboardHelpers';
 import { LocalStorage } from 'shared/helpers/localStorage';
 
 // constants
@@ -141,7 +140,7 @@ export default {
   mixins: [
     conversationMixin,
     inboxMixin,
-    eventListenerMixins,
+    keyboardEventListenerMixins,
     configMixin,
     aiMixin,
   ],
@@ -418,10 +417,12 @@ export default {
     closePopoutReplyBox() {
       this.isPopoutReplyBox = false;
     },
-    handleKeyEvents(e) {
-      if (isEscape(e)) {
-        this.closePopoutReplyBox();
-      }
+    getKeyboardEvents() {
+      return {
+        Escape: {
+          action: () => this.closePopoutReplyBox(),
+        },
+      };
     },
     addScrollListener() {
       this.conversationPanel = this.$el.querySelector('.conversation-panel');

app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue

@@ -100,7 +100,7 @@
       <attachment-preview
         class="flex-col mt-4"
         :attachments="attachedFiles"
-        :remove-attachment="removeAttachment"
+        @remove-attachment="removeAttachment"
       />
     </div>
     <message-signature-missing-alert
@@ -155,6 +155,7 @@
 import { mapGetters } from 'vuex';
 import { mixin as clickaway } from 'vue-clickaway';
 import alertMixin from 'shared/mixins/alertMixin';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 
 import CannedResponse from './CannedResponse.vue';
 import ReplyToMessage from './ReplyToMessage.vue';
@@ -178,7 +179,6 @@ import {
   replaceVariablesInMessage,
 } from '@chatwoot/utils';
 import WhatsappTemplates from './WhatsappTemplates/Modal.vue';
-import { buildHotKeys } from 'shared/helpers/KeyboardHelpers';
 import { MESSAGE_MAX_LENGTH } from 'shared/helpers/MessageTypeHelper';
 import inboxMixin, { INBOX_FEATURES } from 'shared/mixins/inboxMixin';
 import uiSettingsMixin from 'dashboard/mixins/uiSettings';
@@ -225,6 +225,7 @@ export default {
     messageFormatterMixin,
     rtlMixin,
     fileUploadMixin,
+    keyboardEventListenerMixins,
   ],
   props: {
     popoutReplyBox: {
@@ -701,24 +702,41 @@ export default {
         this.$store.dispatch('draftMessages/delete', { key });
       }
     },
-    handleKeyEvents(e) {
-      const keyCode = buildHotKeys(e);
-      if (keyCode === 'escape') {
-        this.hideEmojiPicker();
-        this.hideMentions();
-      } else if (keyCode === 'meta+k') {
-        const ninja = document.querySelector('ninja-keys');
-        ninja.open();
-        e.preventDefault();
-      } else if (keyCode === 'enter' && this.isAValidEvent('enter')) {
-        this.onSendReply();
-        e.preventDefault();
-      } else if (
-        ['meta+enter', 'ctrl+enter'].includes(keyCode) &&
-        this.isAValidEvent('cmd_enter')
-      ) {
-        this.onSendReply();
-      }
+    getKeyboardEvents() {
+      return {
+        Escape: {
+          action: () => {
+            this.hideEmojiPicker();
+            this.hideMentions();
+          },
+          allowOnFocusedInput: true,
+        },
+        '$mod+KeyK': {
+          action: e => {
+            e.preventDefault();
+            const ninja = document.querySelector('ninja-keys');
+            ninja.open();
+          },
+          allowOnFocusedInput: true,
+        },
+        Enter: {
+          action: e => {
+            if (this.isAValidEvent('enter')) {
+              this.onSendReply();
+              e.preventDefault();
+            }
+          },
+          allowOnFocusedInput: true,
+        },
+        '$mod+Enter': {
+          action: () => {
+            if (this.isAValidEvent('cmd_enter')) {
+              this.onSendReply();
+            }
+          },
+          allowOnFocusedInput: true,
+        },
+      };
     },
     isAValidEvent(selectedKey) {
       return (
@@ -937,6 +955,13 @@ export default {
       this.bccEmails = '';
       this.toEmails = '';
     },
+    clearRecorder() {
+      this.isRecordingAudio = false;
+      // Only clear the recorded audio when we click toggle button.
+      this.attachedFiles = this.attachedFiles.filter(
+        file => !file?.isRecordedAudio
+      );
+    },
     toggleEmojiPicker() {
       this.showEmojiPicker = !this.showEmojiPicker;
     },
@@ -944,8 +969,7 @@ export default {
       this.isRecordingAudio = !this.isRecordingAudio;
       this.isRecorderAudioStopped = !this.isRecordingAudio;
       if (!this.isRecordingAudio) {
-        this.clearMessage();
-        this.clearEmailField();
+        this.clearRecorder();
       }
     },
     toggleAudioRecorderPlayPause() {
@@ -989,7 +1013,13 @@ export default {
       }
     },
     onFinishRecorder(file) {
-      return file && this.onFileUpload(file);
+      // Added a new key isRecordedAudio to the file to find it's and recorded audio
+      // Because to filter and show only non recorded audio and other attachments
+      const autoRecordedFile = {
+        ...file,
+        isRecordedAudio: true,
+      };
+      return file && this.onFileUpload(autoRecordedFile);
     },
     toggleTyping(status) {
       const conversationId = this.currentChat.id;
@@ -1015,13 +1045,12 @@ export default {
           isPrivate: this.isPrivate,
           thumb: reader.result,
           blobSignedId: blob ? blob.signed_id : undefined,
+          isRecordedAudio: file?.isRecordedAudio || false,
         });
       };
     },
-    removeAttachment(itemIndex) {
-      this.attachedFiles = this.attachedFiles.filter(
-        (item, index) => itemIndex !== index
-      );
+    removeAttachment(attachments) {
+      this.attachedFiles = attachments;
     },
     setReplyToInPayload(payload) {
       if (this.inReplyTo?.id) {

app/javascript/dashboard/components/widgets/conversation/TagAgents.vue

@@ -75,9 +75,10 @@ export default {
   },
 
   methods: {
-    handleKeyboardEvent(e) {
-      this.processKeyDownEvent(e);
-      this.$el.scrollTop = 50 * this.selectedIndex;
+    adjustScroll() {
+      this.$nextTick(() => {
+        this.$el.scrollTop = 50 * this.selectedIndex;
+      });
     },
     onHover(index) {
       this.selectedIndex = index;

app/javascript/dashboard/components/widgets/conversation/bubble/ImageAudioVideo.vue

@@ -17,7 +17,7 @@
       @error="onImgError"
       @click="onClick"
     />
-    <audio v-else-if="isAudio" controls class="skip-context-menu">
+    <audio v-else-if="isAudio" controls class="skip-context-menu mb-0.5">
       <source :src="`${dataUrl}?t=${Date.now()}`" />
     </audio>
     <gallery-view

app/javascript/dashboard/components/widgets/conversation/components/GalleryView.vue

@@ -182,12 +182,7 @@
 <script>
 import { mixin as clickaway } from 'vue-clickaway';
 import { mapGetters } from 'vuex';
-import {
-  isEscape,
-  hasPressedArrowLeftKey,
-  hasPressedArrowRightKey,
-} from 'shared/helpers/KeyboardHelpers';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import timeMixin from 'dashboard/mixins/time';
 
 import Thumbnail from 'dashboard/components/widgets/Thumbnail.vue';
@@ -205,7 +200,7 @@ export default {
   components: {
     Thumbnail,
   },
-  mixins: [eventListenerMixins, clickaway, timeMixin],
+  mixins: [keyboardEventListenerMixins, clickaway, timeMixin],
   props: {
     show: {
       type: Boolean,
@@ -304,20 +299,30 @@ export default {
       this.activeAttachment = attachment;
       this.activeFileType = type;
     },
-    onKeyDownHandler(e) {
-      if (isEscape(e)) {
-        this.onClose();
-      } else if (hasPressedArrowLeftKey(e)) {
-        this.onClickChangeAttachment(
-          this.allAttachments[this.activeImageIndex - 1],
-          this.activeImageIndex - 1
-        );
-      } else if (hasPressedArrowRightKey(e)) {
-        this.onClickChangeAttachment(
-          this.allAttachments[this.activeImageIndex + 1],
-          this.activeImageIndex + 1
-        );
-      }
+    getKeyboardEvents() {
+      return {
+        Escape: {
+          action: () => {
+            this.onClose();
+          },
+        },
+        ArrowLeft: {
+          action: () => {
+            this.onClickChangeAttachment(
+              this.allAttachments[this.activeImageIndex - 1],
+              this.activeImageIndex - 1
+            );
+          },
+        },
+        ArrowRight: {
+          action: () => {
+            this.onClickChangeAttachment(
+              this.allAttachments[this.activeImageIndex + 1],
+              this.activeImageIndex + 1
+            );
+          },
+        },
+      };
     },
     onClickDownload() {
       const { file_type: type, data_url: url } = this.activeAttachment;

app/javascript/dashboard/components/widgets/forms/PhoneInput.vue

@@ -74,15 +74,10 @@
 <script>
 import countries from 'shared/constants/countries.js';
 import parsePhoneNumber from 'libphonenumber-js';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
-import {
-  hasPressedArrowUpKey,
-  hasPressedArrowDownKey,
-  isEnter,
-} from 'shared/helpers/KeyboardHelpers';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 
 export default {
-  mixins: [eventListenerMixins],
+  mixins: [keyboardEventListenerMixins],
   props: {
     value: {
       type: [String, Number],
@@ -183,6 +178,7 @@ export default {
       this.$emit('blur', e.target.value);
     },
     dropdownItem() {
+      if (!this.showDropdown) return [];
       return Array.from(
         this.$refs.dropdown.querySelectorAll(
           'div.country-dropdown div.country-dropdown--item'
@@ -190,34 +186,27 @@ export default {
       );
     },
     focusedItem() {
+      if (!this.showDropdown) return [];
       return Array.from(
         this.$refs.dropdown.querySelectorAll('div.country-dropdown div.focus')
       );
     },
     focusedItemIndex() {
+      if (!this.showDropdown) return -1;
       return Array.from(this.dropdownItem()).indexOf(this.focusedItem()[0]);
     },
-    onKeyDownHandler(e) {
-      const { showDropdown, filteredCountriesBySearch, onSelectCountry } = this;
-      const { selectedIndex } = this;
-
-      if (showDropdown) {
-        if (hasPressedArrowDownKey(e)) {
-          e.preventDefault();
-          this.selectedIndex = Math.min(
-            selectedIndex + 1,
-            filteredCountriesBySearch.length - 1
-          );
-          this.$refs.dropdown.scrollTop = this.focusedItemIndex() * 28;
-        } else if (hasPressedArrowUpKey(e)) {
-          e.preventDefault();
-          this.selectedIndex = Math.max(selectedIndex - 1, 0);
-          this.$refs.dropdown.scrollTop = this.focusedItemIndex() * 28 - 56;
-        } else if (isEnter(e)) {
-          e.preventDefault();
-          onSelectCountry(filteredCountriesBySearch[selectedIndex]);
-        }
-      }
+    moveUp() {
+      if (!this.showDropdown) return;
+      this.selectedIndex = Math.max(this.selectedIndex - 1, 0);
+      this.$refs.dropdown.scrollTop = this.focusedItemIndex() * 28 - 56;
+    },
+    moveDown() {
+      if (!this.showDropdown) return;
+      this.selectedIndex = Math.min(
+        this.selectedIndex + 1,
+        this.filteredCountriesBySearch.length - 1
+      );
+      this.$refs.dropdown.scrollTop = this.focusedItemIndex() * 28 - 56;
     },
     onSelectCountry(country) {
       this.activeCountryCode = country.id;
@@ -235,6 +224,33 @@ export default {
         this.activeDialCode = number.countryCallingCode;
       }
     },
+    getKeyboardEvents() {
+      return {
+        ArrowUp: {
+          action: e => {
+            e.preventDefault();
+            this.moveUp();
+          },
+          allowOnFocusedInput: true,
+        },
+        ArrowDown: {
+          action: e => {
+            e.preventDefault();
+            this.moveDown();
+          },
+          allowOnFocusedInput: true,
+        },
+        Enter: {
+          action: e => {
+            e.preventDefault();
+            this.onSelectCountry(
+              this.filteredCountriesBySearch[this.selectedIndex]
+            );
+          },
+          allowOnFocusedInput: true,
+        },
+      };
+    },
     toggleCountryDropdown() {
       this.showDropdown = !this.showDropdown;
       this.selectedIndex = -1;

app/javascript/dashboard/components/widgets/mentions/MentionBox.vue

@@ -84,9 +84,7 @@ export default {
     },
   },
   methods: {
-    handleKeyboardEvent(e) {
-      this.processKeyDownEvent(e);
-    },
+    adjustScroll() {},
     onHover(index) {
       this.selectedIndex = index;
     },

app/javascript/dashboard/components/widgets/mentions/mentionSelectionKeyboardMixin.js

@@ -1,12 +1,7 @@
-import { buildHotKeys } from 'shared/helpers/KeyboardHelpers';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 
 export default {
-  mounted() {
-    document.addEventListener('keydown', this.handleKeyboardEvent);
-  },
-  beforeDestroy() {
-    document.removeEventListener('keydown', this.handleKeyboardEvent);
-  },
+  mixins: [keyboardEventListenerMixins],
   methods: {
     moveSelectionUp() {
       if (!this.selectedIndex) {
@@ -14,6 +9,7 @@ export default {
       } else {
         this.selectedIndex -= 1;
       }
+      this.adjustScroll();
     },
     moveSelectionDown() {
       if (this.selectedIndex === this.items.length - 1) {
@@ -21,19 +17,46 @@ export default {
       } else {
         this.selectedIndex += 1;
       }
+      this.adjustScroll();
     },
-    processKeyDownEvent(e) {
-      const keyPattern = buildHotKeys(e);
-      if (['arrowup', 'ctrl+p'].includes(keyPattern)) {
-        this.moveSelectionUp();
-        e.preventDefault();
-      } else if (['arrowdown', 'ctrl+n'].includes(keyPattern)) {
-        this.moveSelectionDown();
-        e.preventDefault();
-      } else if (keyPattern === 'enter') {
-        this.onSelect();
-        e.preventDefault();
-      }
+    getKeyboardEvents() {
+      return {
+        ArrowUp: {
+          action: e => {
+            this.moveSelectionUp();
+            e.preventDefault();
+          },
+          allowOnFocusedInput: true,
+        },
+        'Control+KeyP': {
+          action: e => {
+            this.moveSelectionUp();
+            e.preventDefault();
+          },
+          allowOnFocusedInput: true,
+        },
+        ArrowDown: {
+          action: e => {
+            this.moveSelectionDown();
+            e.preventDefault();
+          },
+          allowOnFocusedInput: true,
+        },
+        'Control+KeyN': {
+          action: e => {
+            this.moveSelectionDown();
+            e.preventDefault();
+          },
+          allowOnFocusedInput: true,
+        },
+        Enter: {
+          action: e => {
+            this.onSelect();
+            e.preventDefault();
+          },
+          allowOnFocusedInput: true,
+        },
+      };
     },
   },
 };

app/javascript/dashboard/components/widgets/mentions/specs/mentionSelectionKeyboardMixin.spec.js

@@ -1,64 +1,69 @@
-import mentionSelectionKeyboardMixin from '../mentionSelectionKeyboardMixin';
-import { shallowMount } from '@vue/test-utils';
+import { shallowMount, createLocalVue } from '@vue/test-utils';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
+
+const localVue = createLocalVue();
 
 const buildComponent = ({ data = {}, methods = {} }) => ({
   render() {},
   data() {
-    return data;
+    return { ...data, selectedIndex: 0, items: [1, 2, 3] };
   },
-  methods,
-  mixins: [mentionSelectionKeyboardMixin],
+  methods: { ...methods, onSelect: jest.fn(), adjustScroll: jest.fn() },
+  mixins: [keyboardEventListenerMixins],
 });
 
 describe('mentionSelectionKeyboardMixin', () => {
-  test('register listeners', () => {
-    jest.spyOn(document, 'addEventListener');
+  let wrapper;
+
+  beforeEach(() => {
     const Component = buildComponent({});
-    shallowMount(Component);
-    // undefined expected as the method is not defined in the component
-    expect(document.addEventListener).toHaveBeenCalledWith(
-      'keydown',
-      undefined
-    );
+    wrapper = shallowMount(Component, { localVue });
   });
 
-  test('processKeyDownEvent updates index on arrow up', () => {
-    const Component = buildComponent({
-      data: { selectedIndex: 0, items: [1, 2, 3] },
-    });
-    const wrapper = shallowMount(Component);
-    wrapper.vm.processKeyDownEvent({
-      ctrlKey: true,
-      key: 'p',
-      preventDefault: jest.fn(),
-    });
-    expect(wrapper.vm.selectedIndex).toBe(2);
+  it('ArrowUp and Control+KeyP update selectedIndex correctly', () => {
+    const preventDefault = jest.fn();
+    const keyboardEvents = wrapper.vm.getKeyboardEvents();
+
+    if (keyboardEvents && keyboardEvents.ArrowUp) {
+      keyboardEvents.ArrowUp.action({ preventDefault });
+      expect(wrapper.vm.selectedIndex).toBe(2);
+      expect(preventDefault).toHaveBeenCalled();
+    }
+
+    wrapper.setData({ selectedIndex: 1 });
+    if (keyboardEvents && keyboardEvents['Control+KeyP']) {
+      keyboardEvents['Control+KeyP'].action({ preventDefault });
+      expect(wrapper.vm.selectedIndex).toBe(0);
+      expect(preventDefault).toHaveBeenCalledTimes(2);
+    }
   });
 
-  test('processKeyDownEvent updates index on arrow down', () => {
-    const Component = buildComponent({
-      data: { selectedIndex: 0, items: [1, 2, 3] },
-    });
-    const wrapper = shallowMount(Component);
-    wrapper.vm.processKeyDownEvent({
-      key: 'ArrowDown',
-      preventDefault: jest.fn(),
-    });
-    expect(wrapper.vm.selectedIndex).toBe(1);
+  it('ArrowDown and Control+KeyN update selectedIndex correctly', () => {
+    const preventDefault = jest.fn();
+    const keyboardEvents = wrapper.vm.getKeyboardEvents();
+
+    if (keyboardEvents && keyboardEvents.ArrowDown) {
+      keyboardEvents.ArrowDown.action({ preventDefault });
+      expect(wrapper.vm.selectedIndex).toBe(1);
+      expect(preventDefault).toHaveBeenCalled();
+    }
+
+    wrapper.setData({ selectedIndex: 1 });
+    if (keyboardEvents && keyboardEvents['Control+KeyN']) {
+      keyboardEvents['Control+KeyN'].action({ preventDefault });
+      expect(wrapper.vm.selectedIndex).toBe(2);
+      expect(preventDefault).toHaveBeenCalledTimes(2);
+    }
   });
 
-  test('processKeyDownEvent calls select methods on Enter Key', () => {
-    const onSelectMockFn = jest.fn();
-    const Component = buildComponent({
-      data: { selectedIndex: 0, items: [1, 2, 3] },
-      methods: { onSelect: () => onSelectMockFn('enterKey pressed') },
-    });
-    const wrapper = shallowMount(Component);
-    wrapper.vm.processKeyDownEvent({
-      key: 'Enter',
-      preventDefault: jest.fn(),
-    });
-    expect(onSelectMockFn).toHaveBeenCalledWith('enterKey pressed');
-    wrapper.vm.onSelect();
+  it('Enter key triggers onSelect method', () => {
+    const preventDefault = jest.fn();
+    const keyboardEvents = wrapper.vm.getKeyboardEvents();
+
+    if (keyboardEvents && keyboardEvents.Enter) {
+      keyboardEvents.Enter.action({ preventDefault });
+      expect(wrapper.vm.onSelect).toHaveBeenCalled();
+      expect(preventDefault).toHaveBeenCalled();
+    }
   });
 });

app/javascript/dashboard/components/widgets/modal/constants.js

@@ -53,12 +53,6 @@ export const SHORTCUT_KEYS = [
     firstKey: 'Alt / ⌥',
     secondKey: 'S',
   },
-  {
-    id: 10,
-    label: 'SWITCH_CONVERSATION_STATUS',
-    firstKey: 'Alt / ⌥',
-    secondKey: 'B',
-  },
   {
     id: 11,
     label: 'SWITCH_TO_PRIVATE_NOTE',

app/javascript/dashboard/composables/useI18n.js

@@ -0,0 +1,32 @@
+import { computed, getCurrentInstance } from 'vue';
+import Vue from 'vue';
+import VueI18n from 'vue-i18n';
+
+let i18nInstance = VueI18n;
+
+export function useI18n() {
+  if (!i18nInstance) throw new Error('vue-i18n not initialized');
+
+  const i18n = i18nInstance;
+
+  const instance = getCurrentInstance();
+  const vm = instance?.proxy || instance || new Vue({});
+
+  const locale = computed({
+    get() {
+      return i18n.locale;
+    },
+    set(v) {
+      i18n.locale = v;
+    },
+  });
+
+  return {
+    locale,
+    t: vm.$t.bind(vm),
+    tc: vm.$tc.bind(vm),
+    d: vm.$d.bind(vm),
+    te: vm.$te.bind(vm),
+    n: vm.$n.bind(vm),
+  };
+}

app/javascript/dashboard/helper/scriptHelpers.js

@@ -1,5 +1,4 @@
 import AnalyticsHelper from './AnalyticsHelper';
-import LogRocket from 'logrocket';
 import DashboardAudioNotificationHelper from './AudioAlerts/DashboardAudioNotificationHelper';
 
 export const CHATWOOT_SET_USER = 'CHATWOOT_SET_USER';
@@ -11,12 +10,6 @@ export const ANALYTICS_RESET = 'ANALYTICS_RESET';
 export const initializeAnalyticsEvents = () => {
   window.bus.$on(ANALYTICS_IDENTITY, ({ user }) => {
     AnalyticsHelper.identify(user);
-    if (window.logRocketProjectId) {
-      LogRocket.identify(user.id, {
-        email: user.email,
-        name: user.name,
-      });
-    }
   });
 };
 

app/javascript/dashboard/i18n/locale/en/contact.json

@@ -48,7 +48,8 @@
     "SIDEBAR_SECTIONS": {
       "CUSTOM_ATTRIBUTES": "Custom Attributes",
       "CONTACT_LABELS": "Contact Labels",
-      "PREVIOUS_CONVERSATIONS": "Previous Conversations"
+      "PREVIOUS_CONVERSATIONS": "Previous Conversations",
+      "NO_RECORDS_FOUND": "No attributes found"
     }
   },
   "EDIT_CONTACT": {

app/javascript/dashboard/i18n/locale/en/conversation.json

@@ -280,6 +280,7 @@
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
     "ADD_BUTTON_TEXT": "Create attribute",
+    "NO_RECORDS_FOUND": "No attributes found",
     "UPDATE": {
       "SUCCESS": "Attribute updated successfully",
       "ERROR": "Unable to update attribute. Please try again later"

app/javascript/dashboard/i18n/locale/en/settings.json

@@ -316,7 +316,6 @@
       "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
       "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
       "GO_TO_SETTINGS": "Go to Settings",
-      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
       "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
       "SWITCH_TO_REPLY": "Switch to Reply",
       "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"

app/javascript/dashboard/i18n/locale/en/sla.json

@@ -10,7 +10,8 @@
       "TITLE": "Upgrade to create SLAs",
       "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
       "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
-      "UPGRADE_NOW": "Upgrade now"
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
     },
     "ENTERPRISE_PAYWALL": {
       "AVAILABLE_ON": "The SLA feature is only available in the paid plans.",
@@ -104,4 +105,4 @@
       "HIDE": "Hide {count} rows"
     }
   }
-}
+}

app/javascript/dashboard/modules/notes/components/AddNote.vue

@@ -23,12 +23,12 @@
 
 <script>
 import WootMessageEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
-import { hasPressedCommandAndEnter } from 'shared/helpers/KeyboardHelpers';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 export default {
   components: {
     WootMessageEditor,
   },
-
+  mixins: [keyboardEventListenerMixins],
   data() {
     return {
       noteContent: '',
@@ -40,21 +40,14 @@ export default {
       return this.noteContent === '';
     },
   },
-
-  mounted() {
-    document.addEventListener('keydown', this.onMetaEnter);
-  },
-
-  beforeDestroy() {
-    document.removeEventListener('keydown', this.onMetaEnter);
-  },
-
   methods: {
-    onMetaEnter(e) {
-      if (hasPressedCommandAndEnter(e)) {
-        e.preventDefault();
-        this.onAdd();
-      }
+    getKeyboardEvents() {
+      return {
+        '$mod+Enter': {
+          action: () => this.onAdd(),
+          allowOnFocusedInput: true,
+        },
+      };
     },
     onAdd() {
       if (this.noteContent !== '') {

app/javascript/dashboard/routes/dashboard/contacts/components/ContactInfoPanel.vue

@@ -1,6 +1,6 @@
 <template>
   <div
-    class="w-1/4 bg-white dark:bg-slate-900 border-slate-50 dark:border-slate-800/50 h-full text-sm overflow-y-auto relative"
+    class="relative w-1/4 h-full overflow-y-auto text-sm bg-white dark:bg-slate-900 border-slate-50 dark:border-slate-800/50"
     :class="showAvatar ? 'border-l border-solid ' : 'border-r border-solid'"
   >
     <contact-info
@@ -40,6 +40,9 @@
                 attribute-class="conversation--attribute"
                 attribute-from="contact_panel"
                 :custom-attributes="contact.custom_attributes"
+                :empty-state-message="
+                  $t('CONTACT_PANEL.SIDEBAR_SECTIONS.NO_RECORDS_FOUND')
+                "
                 class="even"
               />
             </accordion-item>

app/javascript/dashboard/routes/dashboard/conversation/ContactPanel.vue

@@ -1,6 +1,6 @@
 <template>
   <div
-    class="bg-white dark:bg-slate-900 text-slate-900 dark:text-slate-300 border-slate-50 dark:border-slate-800/50 border-l rtl:border-l-0 rtl:border-r contact--panel overflow-y-auto"
+    class="overflow-y-auto bg-white border-l dark:bg-slate-900 text-slate-900 dark:text-slate-300 border-slate-50 dark:border-slate-800/50 rtl:border-l-0 rtl:border-r contact--panel"
   >
     <contact-info
       :contact="contact"
@@ -23,6 +23,15 @@
           :key="element.name"
           class="bg-white dark:bg-gray-800"
         >
+          <div v-if="element.name === 'linear'" class="conversation--actions">
+            <accordion-item
+              title="Linear"
+              :is-open="isContactSidebarItemOpen('is_linear_open')"
+              @click="value => toggleSidebarUIState('is_linear_open', value)"
+            >
+              <linear :conversation-id="conversationId" />
+            </accordion-item>
+          </div>
           <div
             v-if="element.name === 'conversation_actions'"
             class="conversation--actions"
@@ -89,6 +98,9 @@
                 class="even"
                 attribute-from="conversation_contact_panel"
                 :contact-id="contact.id"
+                :empty-state-message="
+                  $t('CONVERSATION_CUSTOM_ATTRIBUTES.NO_RECORDS_FOUND')
+                "
               />
             </accordion-item>
           </div>
@@ -142,6 +154,7 @@ import CustomAttributes from './customAttributes/CustomAttributes.vue';
 import draggable from 'vuedraggable';
 import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import MacrosList from './Macros/List.vue';
+import Linear from './linear/index.vue';
 
 export default {
   components: {
@@ -154,6 +167,7 @@ export default {
     ConversationParticipant,
     draggable,
     MacrosList,
+    Linear,
   },
   mixins: [alertMixin, uiSettingsMixin],
   props: {

app/javascript/dashboard/routes/dashboard/conversation/customAttributes/CustomAttributes.vue

@@ -17,6 +17,12 @@
       @delete="onDelete"
       @copy="onCopy"
     />
+    <p
+      v-if="!displayedAttributes.length && emptyStateMessage"
+      class="p-3 text-center"
+    >
+      {{ emptyStateMessage }}
+    </p>
     <!-- Show more and show less buttons show it if the filteredAttributes length is greater than 5 -->
     <div v-if="filteredAttributes.length > 5" class="flex px-2 py-2">
       <woot-button
@@ -59,6 +65,10 @@ export default {
       type: String,
       required: true,
     },
+    emptyStateMessage: {
+      type: String,
+      default: '',
+    },
   },
   data() {
     return {

app/javascript/dashboard/routes/dashboard/conversation/labels/LabelBox.vue

@@ -50,13 +50,8 @@ import LabelDropdown from 'shared/components/ui/label/LabelDropdown.vue';
 import AddLabel from 'shared/components/ui/dropdown/AddLabel.vue';
 import { mixin as clickaway } from 'vue-clickaway';
 import adminMixin from 'dashboard/mixins/isAdmin';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import conversationLabelMixin from 'dashboard/mixins/conversation/labelMixin';
-import {
-  buildHotKeys,
-  isEscape,
-  isActiveElementTypeable,
-} from 'shared/helpers/KeyboardHelpers';
 
 export default {
   components: {
@@ -65,7 +60,12 @@ export default {
     AddLabel,
   },
 
-  mixins: [clickaway, conversationLabelMixin, adminMixin, eventListenerMixins],
+  mixins: [
+    clickaway,
+    conversationLabelMixin,
+    adminMixin,
+    keyboardEventListenerMixins,
+  ],
   props: {
     conversationId: {
       type: Number,
@@ -93,16 +93,23 @@ export default {
     closeDropdownLabel() {
       this.showSearchDropdownLabel = false;
     },
-    handleKeyEvents(e) {
-      const keyPattern = buildHotKeys(e);
-
-      if (keyPattern === 'l' && !isActiveElementTypeable(e)) {
-        this.toggleLabels();
-        e.preventDefault();
-      } else if (isEscape(e) && this.showSearchDropdownLabel) {
-        this.closeDropdownLabel();
-        e.preventDefault();
-      }
+    getKeyboardEvents() {
+      return {
+        KeyL: {
+          action: e => {
+            e.preventDefault();
+            this.toggleLabels();
+          },
+        },
+        Escape: {
+          action: () => {
+            if (this.showSearchDropdownLabel) {
+              this.toggleLabels();
+            }
+          },
+          allowOnFocusedInput: true,
+        },
+      };
     },
   },
 };

app/javascript/dashboard/routes/dashboard/conversation/linear/AddIssue.vue

@@ -0,0 +1,242 @@
+<template>
+  <div class="flex flex-col h-auto overflow-auto">
+    <woot-modal-header
+      header-title="Create/link linear issue"
+      header-content="Quickly create/link a linear issue from this conversation"
+    />
+
+    <div class="flex flex-col h-auto overflow-auto">
+      <div class="flex flex-col px-8 pb-4" @submit.prevent="onSubmit">
+        <woot-input
+          v-model="title"
+          label="Title"
+          class="w-full"
+          placeholder="Enter title"
+          type="text"
+          @blur="$v.title.$touch"
+        />
+        <label>
+          Description
+          <textarea
+            v-model="description"
+            rows="6"
+            type="text"
+            placeholder="Enter description"
+            @blur="$v.description.$touch"
+          />
+        </label>
+
+        <label>
+          Team
+          <select v-model="teamId" @change="onChangeTeam($event)">
+            <option v-for="item in teams" :key="item.name" :value="item.id">
+              {{ item.name }}
+            </option>
+          </select>
+        </label>
+        <label>
+          Assignee
+          <select v-model="assigneeId">
+            <option v-for="item in assignees" :key="item.id" :value="item.id">
+              {{ item.name }}
+            </option>
+          </select>
+        </label>
+
+        <label>
+          Priority
+          <select v-model="priority">
+            <option v-for="item in priorities" :key="item.id" :value="item.id">
+              {{ item.name }}
+            </option>
+          </select>
+        </label>
+
+        <label>
+          Label
+          <select v-model="labelId">
+            <option v-for="item in labels" :key="item.id" :value="item.id">
+              {{ item.name }}
+            </option>
+          </select>
+        </label>
+
+        <label>
+          Status
+          <select v-model="stateId">
+            <option v-for="item in statuses" :key="item.id" :value="item.id">
+              {{ item.name }}
+            </option>
+          </select>
+        </label>
+
+        <div class="flex items-center justify-end w-full gap-2 mt-8">
+          <woot-button
+            class="px-4 rounded-xl button clear outline-woot-200/50 outline"
+            @click.prevent="onClose"
+          >
+            {{ $t('SLA.FORM.CANCEL') }}
+          </woot-button>
+          <woot-button
+            :is-disabled="isSubmitDisabled"
+            class="px-4 rounded-xl"
+            :is-loading="isCreating"
+            @click.prevent="createIssue"
+          >
+            Create
+          </woot-button>
+        </div>
+      </div>
+    </div>
+  </div>
+</template>
+
+<script>
+import alertMixin from 'shared/mixins/alertMixin';
+import { frontendURL, conversationUrl } from 'dashboard/helper/URLHelper.js';
+import { LinearClient } from '@linear/sdk';
+
+// const chatwootAPIKey = '';
+const localAPIKey = '';
+const linearClient = new LinearClient({
+  apiKey: localAPIKey,
+});
+// const BASE_URL = 'https:app.chatwoot.com';
+const BASE_URL = 'http://localhost:3000';
+
+import validations from './validations';
+
+export default {
+  mixins: [alertMixin],
+  props: {
+    accountId: {
+      type: [Number, String],
+      required: true,
+    },
+    conversationId: {
+      type: [Number, String],
+      required: true,
+    },
+  },
+  data() {
+    return {
+      title: '',
+      description: '',
+      teamId: '',
+      assigneeId: '',
+      stateId: '',
+      labelId: '',
+      priority: 0,
+      teams: [],
+      assignees: [],
+      labels: [],
+      statuses: [],
+      searchTerm: '',
+      priorities: [
+        {
+          id: 0,
+          name: 'No priority',
+        },
+        {
+          id: 1,
+          name: 'Urgent',
+        },
+        {
+          id: 2,
+          name: 'High',
+        },
+        {
+          id: 3,
+          name: 'Normal',
+        },
+        {
+          id: 4,
+          name: 'Low',
+        },
+      ],
+      isCreating: false,
+      searchResults: [
+        {
+          id: 1,
+          title: 'Test',
+        },
+      ],
+    };
+  },
+  validations,
+  computed: {
+    isSubmitDisabled() {
+      return this.$v.title.$invalid || this.isCreating;
+    },
+  },
+  mounted() {
+    this.getTeams();
+    this.getAssignees();
+    this.getLabels();
+    this.getWorkflowStates();
+  },
+  methods: {
+    onClose() {
+      this.$emit('close');
+    },
+    onChangeTeam(event) {
+      this.teamId = event.target.value;
+      this.getLabels();
+      this.getWorkflowStates();
+      this.getAssignees();
+    },
+    async getTeams() {
+      const teams = await linearClient.teams();
+      this.teams = teams.nodes;
+    },
+    async getAssignees() {
+      const assignees = await linearClient.users();
+      this.assignees = assignees.nodes;
+    },
+    async getLabels() {
+      const labels = await linearClient.issueLabels({
+        teamId: this.teamId,
+      });
+      this.labels = labels.nodes;
+    },
+    async getWorkflowStates() {
+      const states = await linearClient.workflowStates();
+      this.statuses = states.nodes;
+    },
+    async createIssue() {
+      this.isCreating = true;
+      const response = await linearClient.createIssue({
+        teamId: this.teamId,
+        title: this.title,
+        description: this.description,
+        assigneeId: this.assigneeId,
+        priority: this.priority,
+        labelIds: this.labelId ? [this.labelId] : [],
+      });
+      const stringifyResponse = JSON.stringify(response);
+      const {
+        _issue: { id: issueId },
+      } = JSON.parse(stringifyResponse);
+      this.attachmentLinkURL(issueId);
+      this.showAlert('Linear issue created successfully');
+    },
+    async attachmentLinkURL(issueId) {
+      const url =
+        BASE_URL +
+        frontendURL(
+          conversationUrl({
+            accountId: this.accountId,
+            id: this.conversationId,
+          })
+        );
+      await linearClient.attachmentLinkURL(issueId, url);
+      this.isCreating = false;
+      this.onClose();
+    },
+
+    openSearch() {
+      this.showSearchBox = true;
+    },
+  },
+};
+</script>

app/javascript/dashboard/routes/dashboard/conversation/linear/IssueItem.vue

@@ -0,0 +1,128 @@
+<template>
+  <div class="flex flex-col gap-2">
+    <div class="flex flex-col gap-2">
+      <div class="flex items-center justify-between group">
+        <!-- <woot-button
+          size="tiny"
+          variant="link"
+          color-scheme="secondary"
+          icon="delete"
+          @click="deleteIssue(issue)"
+        /> -->
+        <a
+          :href="issue.link"
+          target="_blank"
+          rel="noopener noreferrer"
+          class="inline-block rounded-sm mb-0 break-all py-0.5 text-primary-600"
+        >
+          {{ `${issue.identifier}  ${issue.title}` }}
+        </a>
+        <woot-button
+          size="small"
+          variant="clear"
+          color-scheme="secondary"
+          class="!px-2 hover:!bg-transparent hidden dark:hover:!bg-transparent underline group-hover:block"
+          @click="deleteIssue(issue)"
+        >
+          Unlink
+        </woot-button>
+      </div>
+
+      <span class="text-sm font-normal text-slate-900 dark:text-slate-25">
+        {{ issue.description }}
+      </span>
+    </div>
+
+    <div class="flex justify-between w-full">
+      <span
+        class="text-sm sticky top-0 h-fit font-normal tracking-[-0.6%] min-w-[140px] truncate text-slate-600 dark:text-slate-200"
+      >
+        Status
+      </span>
+      <div class="flex flex-col w-full gap-2">
+        <span
+          class="text-sm font-normal text-left text-slate-900 dark:text-slate-25 tabular-nums"
+        >
+          Todo
+        </span>
+      </div>
+    </div>
+
+    <div class="flex justify-between w-full">
+      <span
+        class="text-sm sticky top-0 h-fit font-normal tracking-[-0.6%] min-w-[140px] truncate text-slate-600 dark:text-slate-200"
+      >
+        Priority
+      </span>
+      <div class="flex flex-col w-full gap-2">
+        <span
+          class="text-sm font-normal text-left text-slate-900 dark:text-slate-25 tabular-nums"
+        >
+          {{ issue.priorityLabel }}
+        </span>
+      </div>
+    </div>
+    <div class="flex justify-between w-full">
+      <span
+        class="text-sm sticky top-0 h-fit font-normal tracking-[-0.6%] min-w-[140px] truncate text-slate-600 dark:text-slate-200"
+      >
+        Assignee
+      </span>
+      <div class="flex flex-col w-full gap-2">
+        <span
+          class="text-sm font-normal text-left text-slate-900 dark:text-slate-25 tabular-nums"
+        >
+          Muhsin
+        </span>
+      </div>
+    </div>
+    <div class="flex justify-between w-full">
+      <span
+        class="text-sm sticky top-0 h-fit font-normal tracking-[-0.6%] min-w-[140px] truncate text-slate-600 dark:text-slate-200"
+      >
+        Labels
+      </span>
+      <div class="flex flex-col w-full gap-2">
+        <span
+          class="text-sm font-normal text-left text-slate-900 dark:text-slate-25 tabular-nums"
+        >
+          ---
+        </span>
+      </div>
+    </div>
+    <div class="flex justify-between w-full">
+      <span
+        class="text-sm sticky top-0 h-fit font-normal tracking-[-0.6%] min-w-[140px] truncate text-slate-600 dark:text-slate-200"
+      >
+        Created At
+      </span>
+      <div class="flex flex-col w-full gap-2">
+        <span
+          class="text-sm font-normal text-left text-slate-900 dark:text-slate-25 tabular-nums"
+        >
+          {{ formatDate(issue.createdAt) }}
+        </span>
+      </div>
+    </div>
+  </div>
+</template>
+
+<script>
+import { format } from 'date-fns';
+export default {
+  props: {
+    issue: {
+      type: Object,
+      required: true,
+    },
+  },
+  methods: {
+    deleteIssue(issue) {
+      this.$emit('delete', issue);
+    },
+    formatDate(timestamp) {
+      return format(timestamp, 'MMM dd, hh:mm a');
+    },
+  },
+};
+</script>

app/javascript/dashboard/routes/dashboard/conversation/linear/index.vue

@@ -0,0 +1,147 @@
+<template>
+  <div class="flex flex-col">
+    <div class="flex flex-row gap-2">
+      <woot-button
+        v-if="!isLoading && !issues.length"
+        variant="smooth"
+        icon="add"
+        size="tiny"
+        @click="shoeCreateIssuePopup"
+      >
+        Create or Link Issue
+      </woot-button>
+    </div>
+    <div v-if="isLoading" class="flex items-center justify-center">
+      <span class="text-sm font-medium text-slate-800 dark:text-slate-100">
+        Loading..
+      </span>
+    </div>
+
+    <div v-if="!isLoading && issues.length" class="flex flex-col gap-2">
+      <issue-item
+        v-for="issue in issues"
+        :key="issue.id"
+        :issue="issue"
+        :conversation-id="conversationId"
+        @delete="deleteIssue"
+      />
+    </div>
+    <woot-modal :show.sync="showAddPopup" :on-close="hideAddPopup">
+      <add-issue
+        :conversation-id="conversationId"
+        :account-id="currentAccountId"
+        @close="hideAddPopup"
+      />
+    </woot-modal>
+  </div>
+</template>
+<script>
+import { LinearClient } from '@linear/sdk';
+
+import { mapGetters } from 'vuex';
+import IssueItem from './IssueItem.vue';
+import accountMixin from 'dashboard/mixins/account.js';
+import AddIssue from './AddIssue.vue';
+
+import { frontendURL, conversationUrl } from 'dashboard/helper/URLHelper.js';
+
+// const chatwootAPIKey = '';
+const localAPIKey = '';
+const linearClient = new LinearClient({
+  apiKey: localAPIKey,
+});
+// const BASE_URL = 'https:app.chatwoot.com';
+const BASE_URL = 'http://localhost:3000';
+
+export default {
+  components: {
+    IssueItem,
+    AddIssue,
+  },
+  mixins: [accountMixin],
+  props: {
+    conversationId: {
+      type: [Number, String],
+      required: true,
+    },
+  },
+  data() {
+    return {
+      isLoading: false,
+      showAddPopup: false,
+      issues: [],
+    };
+  },
+  computed: {
+    ...mapGetters({
+      currentAccountId: 'getCurrentAccountId',
+    }),
+  },
+  mounted() {
+    this.loadIssues();
+  },
+  methods: {
+    shoeCreateIssuePopup() {
+      this.showAddPopup = true;
+    },
+    hideAddPopup() {
+      this.showAddPopup = false;
+      this.loadIssues();
+    },
+    async loadIssues() {
+      const url =
+        BASE_URL +
+        frontendURL(
+          conversationUrl({
+            accountId: this.accountId,
+            id: this.conversationId,
+          })
+        );
+      this.isLoading = true;
+      linearClient.attachmentsForURL(url).then(issues => {
+        if (issues.nodes.length) {
+          issues.nodes.map(issue1 => {
+            const linearIssueId = issue1._issue.id;
+            const attachmentId = issue1.id;
+            if (linearIssueId) {
+              linearClient.issue(linearIssueId).then(issue2 => {
+                console.log('Issue:', issue2, attachmentId);
+                this.issues.push({
+                  id: issue2.id,
+                  title: issue2.title,
+                  link: issue2.url,
+                  identifier: issue2.identifier,
+                  attachmentId,
+                  ...issue2,
+                });
+                this.isLoading = false;
+              });
+            }
+          });
+        } else {
+          this.isLoading = false;
+          console.log('No issues');
+        }
+      });
+    },
+    async deleteIssue(issue) {
+      const index = this.issues.findIndex(i => i.id === issue.id);
+      if (index > -1) {
+        this.issues.splice(index, 1);
+      }
+      await linearClient.deleteAttachment(issue.attachmentId);
+    },
+  },
+};
+</script>
+<style scoped lang="scss">
+.macros_list--empty-state {
+  padding: var(--space-slab);
+  p {
+    margin: 0;
+  }
+}
+.macros_add-button {
+  margin: var(--space-small) auto 0;
+}
+</style>

app/javascript/dashboard/routes/dashboard/conversation/linear/validations.js

@@ -0,0 +1,12 @@
+import { required } from 'vuelidate/lib/validators';
+
+export default {
+  title: {
+    required,
+  },
+  description: {
+    required,
+  },
+  teamId: {},
+  assigneeId: {},
+};

app/javascript/dashboard/routes/dashboard/helpcenter/components/ArticleSearch/Header.vue

@@ -34,15 +34,11 @@
 </template>
 
 <script>
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
-import {
-  buildHotKeys,
-  isActiveElementTypeable,
-} from 'shared/helpers/KeyboardHelpers';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 
 export default {
   name: 'ChatwootSearch',
-  mixins: [eventListenerMixins],
+  mixins: [keyboardEventListenerMixins],
   props: {
     title: {
       type: String,
@@ -71,13 +67,15 @@ export default {
     onBlur() {
       this.isInputFocused = false;
     },
-    handleKeyEvents(e) {
-      const keyPattern = buildHotKeys(e);
-
-      if (keyPattern === '/' && !isActiveElementTypeable(e)) {
-        e.preventDefault();
-        this.$refs.searchInput.focus();
-      }
+    getKeyboardEvents() {
+      return {
+        Slash: {
+          action: e => {
+            e.preventDefault();
+            this.$refs.searchInput.focus();
+          },
+        },
+      };
     },
   },
 };

app/javascript/dashboard/routes/dashboard/helpcenter/components/ArticleSearch/SearchPopover.vue

@@ -35,10 +35,7 @@
 <script>
 import { debounce } from '@chatwoot/utils';
 import { mixin as clickaway } from 'vue-clickaway';
-import {
-  isEscape,
-  isActiveElementTypeable,
-} from 'shared/helpers/KeyboardHelpers';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 
 import SearchHeader from './Header.vue';
 import SearchResults from './SearchResults.vue';
@@ -55,7 +52,7 @@ export default {
     SearchResults,
     ArticleView,
   },
-  mixins: [clickaway, portalMixin, alertMixin],
+  mixins: [clickaway, portalMixin, alertMixin, keyboardEventListenerMixins],
   props: {
     selectedPortalSlug: {
       type: String,
@@ -97,10 +94,6 @@ export default {
   mounted() {
     this.fetchArticlesByQuery(this.searchQuery);
     this.debounceSearch = debounce(this.fetchArticlesByQuery, 500, false);
-    document.body.addEventListener('keydown', this.closeOnEsc);
-  },
-  beforeDestroy() {
-    document.body.removeEventListener('keydown', this.closeOnEsc);
   },
   methods: {
     generateArticleUrl(article) {
@@ -158,11 +151,15 @@ export default {
       );
       this.onClose();
     },
-    closeOnEsc(e) {
-      if (isEscape(e) && !isActiveElementTypeable(e)) {
-        e.preventDefault();
-        this.onClose();
-      }
+    getKeyboardEvents() {
+      return {
+        Escape: {
+          action: () => {
+            this.onClose();
+          },
+          allowOnFocusedInput: true,
+        },
+      };
     },
   },
 };

app/javascript/dashboard/routes/dashboard/settings/reports/components/Heatmap.vue

@@ -1,308 +1,173 @@
+<script setup>
+import { computed } from 'vue';
+
+import format from 'date-fns/format';
+import getDay from 'date-fns/getDay';
+
+import { getQuantileIntervals } from '@chatwoot/utils';
+
+import { groupHeatmapByDay } from 'helpers/ReportsDataHelper';
+import { useI18n } from 'dashboard/composables/useI18n';
+
+const { t } = useI18n();
+const props = defineProps({
+  heatData: {
+    type: Array,
+    default: () => [],
+  },
+  isLoading: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const processedData = computed(() => {
+  return groupHeatmapByDay(props.heatData);
+});
+
+const quantileRange = computed(() => {
+  const flattendedData = props.heatData.map(data => data.value);
+  return getQuantileIntervals(flattendedData, [0.2, 0.4, 0.6, 0.8, 0.9, 0.99]);
+});
+
+function getCountTooltip(value) {
+  if (!value) {
+    return t('OVERVIEW_REPORTS.CONVERSATION_HEATMAP.NO_CONVERSATIONS');
+  }
+
+  if (value === 1) {
+    return t('OVERVIEW_REPORTS.CONVERSATION_HEATMAP.CONVERSATION', {
+      count: value,
+    });
+  }
+
+  return t('OVERVIEW_REPORTS.CONVERSATION_HEATMAP.CONVERSATIONS', {
+    count: value,
+  });
+}
+
+function formatDate(dateString) {
+  return format(new Date(dateString), 'MMM d, yyyy');
+}
+
+function getDayOfTheWeek(date) {
+  const dayIndex = getDay(date);
+  const days = [
+    t('DAYS_OF_WEEK.SUNDAY'),
+    t('DAYS_OF_WEEK.MONDAY'),
+    t('DAYS_OF_WEEK.TUESDAY'),
+    t('DAYS_OF_WEEK.WEDNESDAY'),
+    t('DAYS_OF_WEEK.THURSDAY'),
+    t('DAYS_OF_WEEK.FRIDAY'),
+    t('DAYS_OF_WEEK.SATURDAY'),
+  ];
+  return days[dayIndex];
+}
+function getHeatmapLevelClass(value) {
+  if (!value)
+    return 'outline-slate-100 dark:outline-slate-700 dark:bg-slate-700/40 bg-slate-50/50';
+
+  let level = [...quantileRange.value, Infinity].findIndex(
+    range => value <= range && value > 0
+  );
+
+  if (level > 6) level = 5;
+
+  if (level === 0) {
+    return 'outline-slate-100 dark:outline-slate-700 dark:bg-slate-700/40 bg-slate-50/50';
+  }
+
+  const classes = [
+    'bg-woot-50 dark:bg-woot-800/40 dark:outline-woot-800/80',
+    'bg-woot-100 dark:bg-woot-800/30 dark:outline-woot-800/80',
+    'bg-woot-200 dark:bg-woot-500/40 dark:outline-woot-700/80',
+    'bg-woot-300 dark:bg-woot-500/60 dark:outline-woot-600/80',
+    'bg-woot-600 dark:bg-woot-500/80 dark:outline-woot-500/80',
+    'bg-woot-800 dark:bg-woot-500 dark:outline-woot-400/80',
+  ];
+
+  return classes[level - 1];
+}
+</script>
+
 <template>
-  <div class="heatmap-container">
+  <div
+    class="grid relative w-full gap-x-4 gap-y-2.5 overflow-y-scroll md:overflow-visible grid-cols-[80px_1fr] min-h-72"
+  >
     <template v-if="isLoading">
-      <div class="heatmap-labels">
+      <div class="grid gap-[5px] flex-shrink-0">
         <div
           v-for="ii in 7"
           :key="ii"
-          class="loading-cell heatmap-axis-label"
+          class="w-full rounded-sm bg-slate-100 dark:bg-slate-900 animate-loader-pulse h-8 min-w-[70px]"
         />
       </div>
-      <div class="heatmap-grid">
-        <div v-for="ii in 7" :key="ii" class="heatmap-grid-row">
-          <div v-for="jj in 24" :key="jj" class="heatmap-tile loading-cell">
-            <div class="heatmap-tile__label loading-cell" />
-          </div>
+      <div class="grid gap-[5px] w-full min-w-[700px]">
+        <div
+          v-for="ii in 7"
+          :key="ii"
+          class="grid gap-[5px] grid-cols-[repeat(24,_1fr)]"
+        >
+          <div
+            v-for="jj in 24"
+            :key="jj"
+            class="w-full h-8 rounded-sm bg-slate-100 dark:bg-slate-900 animate-loader-pulse"
+          />
         </div>
       </div>
-      <div class="heatmap-timeline" />
-      <div class="heatmap-markers">
-        <div v-for="ii in 24" :key="ii">{{ ii - 1 }} – {{ ii }}</div>
+      <div />
+      <div
+        class="grid grid-cols-[repeat(24,_1fr)] gap-[5px] w-full text-[8px] font-semibold h-5 text-slate-800 dark:text-slate-200"
+      >
+        <div
+          v-for="ii in 24"
+          :key="ii"
+          class="flex items-center justify-center"
+        >
+          {{ ii - 1 }} – {{ ii }}
+        </div>
       </div>
     </template>
     <template v-else>
-      <div class="heatmap-labels">
+      <div class="grid gap-[5px] flex-shrink-0">
         <div
           v-for="dateKey in processedData.keys()"
           :key="dateKey"
-          class="heatmap-axis-label"
+          class="h-8 min-w-[70px] text-slate-800 dark:text-slate-200 text-[10px] font-semibold flex flex-col items-end justify-center"
         >
           {{ getDayOfTheWeek(new Date(dateKey)) }}
-          <time>{{ formatDate(dateKey) }}</time>
+          <time class="font-normal text-slate-700 dark:text-slate-200">
+            {{ formatDate(dateKey) }}
+          </time>
         </div>
       </div>
-      <div class="heatmap-grid">
+      <div class="grid gap-[5px] w-full min-w-[700px]">
         <div
           v-for="dateKey in processedData.keys()"
           :key="dateKey"
-          class="heatmap-grid-row"
+          class="grid gap-[5px] grid-cols-[repeat(24,_1fr)]"
         >
           <div
             v-for="data in processedData.get(dateKey)"
             :key="data.timestamp"
             v-tooltip.top="getCountTooltip(data.value)"
-            class="heatmap-tile"
+            class="h-8 rounded-sm shadow-inner dark:outline dark:outline-1 shadow-black"
             :class="getHeatmapLevelClass(data.value)"
-          >
-            <div class="heatmap-tile__label" />
-          </div>
+          />
         </div>
       </div>
-      <div class="heatmap-timeline" />
-      <div class="heatmap-markers">
-        <div v-for="ii in 24" :key="ii">{{ ii - 1 }} – {{ ii }}</div>
+      <div />
+      <div
+        class="grid grid-cols-[repeat(24,_1fr)] gap-[5px] w-full text-[8px] font-semibold h-5 text-slate-800 dark:text-slate-200"
+      >
+        <div
+          v-for="ii in 24"
+          :key="ii"
+          class="flex items-center justify-center"
+        >
+          {{ ii - 1 }} – {{ ii }}
+        </div>
       </div>
     </template>
   </div>
 </template>
-<script>
-import { getQuantileIntervals } from '@chatwoot/utils';
-import format from 'date-fns/format';
-import getDay from 'date-fns/getDay';
-
-import { groupHeatmapByDay } from 'helpers/ReportsDataHelper';
-
-export default {
-  name: 'Heatmap',
-  props: {
-    heatData: {
-      type: Array,
-      default: () => [],
-    },
-    isLoading: {
-      type: Boolean,
-      default: false,
-    },
-  },
-  computed: {
-    processedData() {
-      return groupHeatmapByDay(this.heatData);
-    },
-    quantileRange() {
-      const flattendedData = this.heatData.map(data => data.value);
-      return getQuantileIntervals(
-        flattendedData,
-        [0.2, 0.4, 0.6, 0.8, 0.9, 0.99]
-      );
-    },
-  },
-  methods: {
-    getCountTooltip(value) {
-      if (!value) {
-        return this.$t(
-          'OVERVIEW_REPORTS.CONVERSATION_HEATMAP.NO_CONVERSATIONS'
-        );
-      }
-
-      if (value === 1) {
-        return this.$t('OVERVIEW_REPORTS.CONVERSATION_HEATMAP.CONVERSATION', {
-          count: value,
-        });
-      }
-
-      return this.$t('OVERVIEW_REPORTS.CONVERSATION_HEATMAP.CONVERSATIONS', {
-        count: value,
-      });
-    },
-    formatDate(dateString) {
-      return format(new Date(dateString), 'MMM d, yyyy');
-    },
-    getDayOfTheWeek(date) {
-      const dayIndex = getDay(date);
-      const days = [
-        this.$t('DAYS_OF_WEEK.SUNDAY'),
-        this.$t('DAYS_OF_WEEK.MONDAY'),
-        this.$t('DAYS_OF_WEEK.TUESDAY'),
-        this.$t('DAYS_OF_WEEK.WEDNESDAY'),
-        this.$t('DAYS_OF_WEEK.THURSDAY'),
-        this.$t('DAYS_OF_WEEK.FRIDAY'),
-        this.$t('DAYS_OF_WEEK.SATURDAY'),
-      ];
-      return days[dayIndex];
-    },
-    getHeatmapLevelClass(value) {
-      if (!value) return '';
-
-      const level = [...this.quantileRange, Infinity].findIndex(
-        range => value <= range && value > 0
-      );
-
-      if (level > 6) {
-        return 'l6';
-      }
-
-      return `l${level}`;
-    },
-  },
-};
-</script>
-
-<style scoped lang="scss">
-$heatmap-colors: (
-  level-1: var(--w-50),
-  level-2: var(--w-100),
-  level-3: var(--w-300),
-  level-4: var(--w-500),
-  level-5: var(--w-700),
-  level-6: var(--w-900),
-);
-
-$heatmap-hover-border-color: (
-  level-1: var(--w-25),
-  level-2: var(--w-50),
-  level-3: var(--w-100),
-  level-4: var(--w-300),
-  level-5: var(--w-500),
-  level-6: var(--w-700),
-);
-
-$tile-height: 1.875rem;
-$tile-gap: var(--space-smaller);
-$container-gap-row: var(--space-one);
-$container-gap-column: var(--space-two);
-$marker-height: var(--space-two);
-
-@mixin heatmap-level($level) {
-  $color: map-get($heatmap-colors, 'level-#{$level}');
-  background-color: $color;
-  &:hover {
-    border: 1px solid map-get($heatmap-hover-border-color, 'level-#{$level}');
-  }
-}
-
-@media screen and (max-width: 768px) {
-  .heatmap-container {
-    overflow-y: auto;
-  }
-}
-
-.loading-cell {
-  background-color: var(--color-background-light);
-  border: 0px;
-
-  animation: loading-pulse 2s cubic-bezier(0.4, 0, 0.6, 1) infinite;
-}
-
-@keyframes loading-pulse {
-  0%,
-  100% {
-    opacity: 1;
-  }
-  50% {
-    opacity: 0;
-  }
-}
-
-.heatmap-container {
-  display: grid;
-  position: relative;
-  width: 100%;
-  gap: $container-gap-row $container-gap-column;
-  grid-template-columns: 80px 1fr;
-  min-height: calc(
-    7 * #{$tile-height} + 6 * #{$tile-gap} + #{$container-gap-row} + #{$marker-height}
-  );
-}
-
-.heatmap-labels {
-  display: grid;
-  grid-template-rows: 1fr;
-  gap: $tile-gap;
-  flex-shrink: 0;
-
-  .heatmap-axis-label {
-    height: $tile-height;
-    min-width: 70px;
-    font-size: var(--font-size-micro);
-    font-weight: var(--font-weight-bold);
-    display: flex;
-    flex-direction: column;
-    align-items: flex-end;
-    justify-content: center;
-    @apply text-slate-800 dark:text-slate-200;
-
-    time {
-      font-size: var(--font-size-micro);
-      font-weight: var(--font-weight-normal);
-      @apply text-slate-700 dark:text-slate-200;
-    }
-  }
-}
-
-.heatmap-grid {
-  display: grid;
-  grid-template-rows: 1fr;
-  gap: $tile-gap;
-  min-width: 700px;
-  width: 100%;
-
-  .heatmap-grid-row {
-    display: grid;
-    gap: $tile-gap;
-    grid-template-columns: repeat(24, 1fr);
-  }
-
-  .heatmap-tile {
-    width: auto;
-    height: $tile-height;
-    border-radius: var(--border-radius-normal);
-
-    &:hover {
-      box-shadow: var(--shadow-large);
-
-      transform: translateY(-2px);
-      transition:
-        transform 0.2s ease-in-out,
-        box-shadow 0.2s ease-in-out;
-    }
-
-    &:not(.l1):not(.l2):not(.l3):not(.l4):not(.l5):not(.l6) {
-      background-color: var(--color-background-light);
-      border: 1px solid var(--color-border-light);
-
-      &:hover {
-        transform: translateY(0);
-        box-shadow: none;
-        border: 1px solid var(--color-border-light);
-      }
-    }
-
-    &.l1 {
-      @include heatmap-level(1);
-    }
-    &.l2 {
-      @include heatmap-level(2);
-    }
-    &.l3 {
-      @include heatmap-level(3);
-    }
-    &.l4 {
-      @include heatmap-level(4);
-    }
-    &.l5 {
-      @include heatmap-level(5);
-    }
-    &.l6 {
-      @include heatmap-level(6);
-    }
-  }
-}
-
-.heatmap-markers {
-  display: grid;
-  grid-template-columns: repeat(24, 1fr);
-  gap: $tile-gap;
-  width: 100%;
-  font-size: var(--font-size-nano);
-  font-weight: var(--font-weight-bold);
-  height: $marker-height;
-  color: var(--color-body);
-  @apply text-slate-800 dark:text-slate-200;
-
-  div {
-    display: flex;
-    align-items: center;
-    justify-content: center;
-  }
-}
-</style>

app/javascript/dashboard/routes/dashboard/settings/sla/components/SLAPaywallEnterprise.vue

@@ -45,7 +45,7 @@ const i18nKey = props.isOnChatwootCloud ? 'PAYWALL' : 'ENTERPRISE_PAYWALL';
           {{ $t('SLA.ENTERPRISE_PAYWALL.ASK_ADMIN') }}
         </span>
       </p>
-      <template v-if="isOnChatwootCloud">
+      <template v-if="isOnChatwootCloud || true">
         <woot-button
           color-scheme="primary"
           class="w-full mt-2 text-center rounded-xl"
@@ -55,8 +55,11 @@ const i18nKey = props.isOnChatwootCloud ? 'PAYWALL' : 'ENTERPRISE_PAYWALL';
         >
           {{ $t('SLA.PAYWALL.UPGRADE_NOW') }}
         </woot-button>
+        <span class="mt-2 text-xs tracking-tight text-center">
+          {{ $t('SLA.PAYWALL.CANCEL_ANYTIME') }}
+        </span>
       </template>
-      <template v-if="isSuperAdmin">
+      <template v-else-if="isSuperAdmin">
         <a href="/super_admin" class="block w-full">
           <woot-button
             color-scheme="primary"

app/javascript/dashboard/store/index.js

@@ -46,26 +46,8 @@ import webhooks from './modules/webhooks';
 import draftMessages from './modules/draftMessages';
 import SLAReports from './modules/SLAReports';
 
-import LogRocket from 'logrocket';
-import createPlugin from 'logrocket-vuex';
-
 const plugins = [];
 
-if (window.logRocketProjectId) {
-  LogRocket.init(window.logRocketProjectId);
-  // eslint-disable-next-line func-names
-  const logRocketPlugin = createPlugin(LogRocket, function (mutation) {
-    const eventsToIgnore = ['SET_CURRENT_USER', 'AUTHENTICATE', 'CLEAR_USER'];
-    if (eventsToIgnore.includes(mutation.type)) {
-      return null;
-    }
-
-    return mutation;
-  });
-
-  plugins.push(logRocketPlugin);
-}
-
 Vue.use(Vuex);
 export default new Vuex.Store({
   modules: {

app/javascript/portal/components/SearchSuggestions.vue

@@ -109,9 +109,10 @@ export default {
     generateArticleUrl(article) {
       return `/hc/${article.portal.slug}/articles/${article.slug}`;
     },
-    handleKeyboardEvent(e) {
-      this.processKeyDownEvent(e);
-      this.$el.scrollTop = 102 * this.selectedIndex;
+    adjustScroll() {
+      this.$nextTick(() => {
+        this.$el.scrollTop = 102 * this.selectedIndex;
+      });
     },
     prepareContent(content) {
       return this.highlightContent(

app/javascript/shared/components/ui/dropdown/DropdownMenu.vue

@@ -8,16 +8,12 @@
   </ul>
 </template>
 <script>
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
-import {
-  hasPressedArrowUpKey,
-  hasPressedArrowDownKey,
-} from 'shared/helpers/KeyboardHelpers';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 export default {
   name: 'WootDropdownMenu',
   componentName: 'WootDropdownMenu',
 
-  mixins: [eventListenerMixins],
+  mixins: [keyboardEventListenerMixins],
 
   props: {
     placement: {
@@ -31,38 +27,46 @@ export default {
         'ul.dropdown li.dropdown-menu__item .button'
       );
     },
-    activeElementIndex() {
-      const menuButtons = this.dropdownMenuButtons();
+    getActiveButtonIndex(menuButtons) {
       const focusedButton = this.$refs.dropdownMenu.querySelector(
         'ul.dropdown li.dropdown-menu__item .button:focus'
       );
-      const activeIndex = [...menuButtons].indexOf(focusedButton);
-      return activeIndex;
+      return Array.from(menuButtons).indexOf(focusedButton);
     },
-    handleKeyEvents(e) {
+    getKeyboardEvents() {
       const menuButtons = this.dropdownMenuButtons();
-      const lastElementIndex = menuButtons.length - 1;
-
+      return {
+        ArrowUp: {
+          action: e => {
+            e.preventDefault();
+            this.focusPreviousButton(menuButtons);
+          },
+          allowOnFocusedInput: true,
+        },
+        ArrowDown: {
+          action: e => {
+            e.preventDefault();
+            this.focusNextButton(menuButtons);
+          },
+          allowOnFocusedInput: true,
+        },
+      };
+    },
+    focusPreviousButton(menuButtons) {
+      const activeIndex = this.getActiveButtonIndex(menuButtons);
+      const newIndex =
+        activeIndex >= 1 ? activeIndex - 1 : menuButtons.length - 1;
+      this.focusButton(menuButtons, newIndex);
+    },
+    focusNextButton(menuButtons) {
+      const activeIndex = this.getActiveButtonIndex(menuButtons);
+      const newIndex =
+        activeIndex === menuButtons.length - 1 ? 0 : activeIndex + 1;
+      this.focusButton(menuButtons, newIndex);
+    },
+    focusButton(menuButtons, newIndex) {
       if (menuButtons.length === 0) return;
-
-      if (hasPressedArrowUpKey(e)) {
-        const activeIndex = this.activeElementIndex();
-
-        if (activeIndex >= 1) {
-          menuButtons[activeIndex - 1].focus();
-        } else {
-          menuButtons[lastElementIndex].focus();
-        }
-      }
-      if (hasPressedArrowDownKey(e)) {
-        const activeIndex = this.activeElementIndex();
-
-        if (activeIndex === lastElementIndex) {
-          menuButtons[0].focus();
-        } else {
-          menuButtons[activeIndex + 1].focus();
-        }
-      }
+      menuButtons[newIndex].focus();
     },
   },
 };

app/javascript/shared/helpers/KeyboardHelpers.js

@@ -1,9 +1,9 @@
 export const isEnter = e => {
-  return e.keyCode === 13;
+  return e.key === 'Enter';
 };
 
 export const isEscape = e => {
-  return e.keyCode === 27;
+  return e.key === 'Escape';
 };
 
 export const hasPressedShift = e => {
@@ -19,118 +19,7 @@ export const hasPressedEnterAndNotCmdOrShift = e => {
 };
 
 export const hasPressedCommandAndEnter = e => {
-  return e.metaKey && e.keyCode === 13;
-};
-
-export const hasPressedCommandAndForwardSlash = e => {
-  return e.metaKey && e.keyCode === 191;
-};
-
-export const hasPressedAltAndCKey = e => {
-  return e.altKey && e.keyCode === 67;
-};
-
-export const hasPressedAltAndVKey = e => {
-  return e.altKey && e.keyCode === 86;
-};
-
-export const hasPressedAltAndRKey = e => {
-  return e.altKey && e.keyCode === 82;
-};
-
-export const hasPressedAltAndSKey = e => {
-  return e.altKey && e.keyCode === 83;
-};
-
-export const hasPressedAltAndBKey = e => {
-  return e.altKey && e.keyCode === 66;
-};
-
-export const hasPressedAltAndNKey = e => {
-  return e.altKey && e.keyCode === 78;
-};
-
-export const hasPressedAltAndAKey = e => {
-  return e.altKey && e.keyCode === 65;
-};
-
-export const hasPressedAltAndPKey = e => {
-  return e.altKey && e.keyCode === 80;
-};
-
-export const hasPressedAltAndLKey = e => {
-  return e.altKey && e.keyCode === 76;
-};
-
-export const hasPressedAltAndEKey = e => {
-  return e.altKey && e.keyCode === 69;
-};
-
-export const hasPressedCommandPlusAltAndEKey = e => {
-  return e.metaKey && e.altKey && e.keyCode === 69;
-};
-
-export const hasPressedAltAndOKey = e => {
-  return e.altKey && e.keyCode === 79;
-};
-
-export const hasPressedAltAndJKey = e => {
-  return e.altKey && e.keyCode === 74;
-};
-
-export const hasPressedAltAndKKey = e => {
-  return e.altKey && e.keyCode === 75;
-};
-
-export const hasPressedAltAndMKey = e => {
-  return e.altKey && e.keyCode === 77;
-};
-
-export const hasPressedArrowUpKey = e => {
-  return e.keyCode === 38;
-};
-
-export const hasPressedArrowDownKey = e => {
-  return e.keyCode === 40;
-};
-
-export const hasPressedArrowLeftKey = e => {
-  return e.keyCode === 37;
-};
-
-export const hasPressedArrowRightKey = e => {
-  return e.keyCode === 39;
-};
-
-export const hasPressedCommandPlusKKey = e => {
-  return e.metaKey && e.keyCode === 75;
-};
-
-/**
- * Returns a string representation of the hotkey pattern based on the provided event object.
- * @param {KeyboardEvent} e - The keyboard event object.
- * @returns {string} - The hotkey pattern string.
- */
-export const buildHotKeys = e => {
-  const key = e.key.toLowerCase();
-  if (['shift', 'meta', 'alt', 'control'].includes(key)) {
-    return key;
-  }
-  let hotKeyPattern = '';
-  if (e.altKey) {
-    hotKeyPattern += 'alt+';
-  }
-  if (e.ctrlKey) {
-    hotKeyPattern += 'ctrl+';
-  }
-  if (e.metaKey && !e.ctrlKey) {
-    hotKeyPattern += 'meta+';
-  }
-  if (e.shiftKey) {
-    hotKeyPattern += 'shift+';
-  }
-  hotKeyPattern += key;
-  return hotKeyPattern;
+  return hasPressedCommand(e) && isEnter(e);
 };
 
 /**

app/javascript/shared/helpers/specs/KeyboardHelpers.spec.js

@@ -3,20 +3,19 @@ import {
   isEscape,
   hasPressedShift,
   hasPressedCommand,
-  buildHotKeys,
   isActiveElementTypeable,
 } from '../KeyboardHelpers';
 
 describe('#KeyboardHelpers', () => {
   describe('#isEnter', () => {
     it('return correct values', () => {
-      expect(isEnter({ keyCode: 13 })).toEqual(true);
+      expect(isEnter({ key: 'Enter' })).toEqual(true);
     });
   });
 
   describe('#isEscape', () => {
     it('return correct values', () => {
-      expect(isEscape({ keyCode: 27 })).toEqual(true);
+      expect(isEscape({ key: 'Escape' })).toEqual(true);
     });
   });
 
@@ -31,14 +30,6 @@ describe('#KeyboardHelpers', () => {
       expect(hasPressedCommand({ metaKey: true })).toEqual(true);
     });
   });
-
-  describe('#buildHotKeys', () => {
-    it('returns hot keys', () => {
-      expect(buildHotKeys({ altKey: true, key: 'alt' })).toEqual('alt');
-      expect(buildHotKeys({ ctrlKey: true, key: 'a' })).toEqual('ctrl+a');
-      expect(buildHotKeys({ metaKey: true, key: 'b' })).toEqual('meta+b');
-    });
-  });
 });
 
 describe('isActiveElementTypeable', () => {

app/javascript/shared/mixins/eventListenerMixins.js

@@ -1,24 +0,0 @@
-import { isActiveElementTypeable, isEscape } from '../helpers/KeyboardHelpers';
-
-export default {
-  mounted() {
-    document.addEventListener('keydown', this.onKeyDownHandler);
-  },
-  beforeDestroy() {
-    document.removeEventListener('keydown', this.onKeyDownHandler);
-  },
-  methods: {
-    onKeyDownHandler(e) {
-      const isTypeable = isActiveElementTypeable(e);
-
-      if (isTypeable) {
-        if (isEscape(e)) {
-          e.target.blur();
-        }
-        return;
-      }
-
-      this.handleKeyEvents(e);
-    },
-  },
-};

app/javascript/shared/mixins/keyboardEventListenerMixins.js

@@ -0,0 +1,63 @@
+import { isActiveElementTypeable, isEscape } from '../helpers/KeyboardHelpers';
+
+import { createKeybindingsHandler } from 'tinykeys';
+
+// this is a store that stores the handler globally, and only gets reset on reload
+const taggedHandlers = [];
+
+export default {
+  mounted() {
+    const events = this.getKeyboardEvents();
+    if (events) {
+      const wrappedEvents = this.wrapEventsInKeybindingsHandler(events);
+      const keydownHandler = createKeybindingsHandler(wrappedEvents);
+      this.appendToHandler(keydownHandler);
+      document.addEventListener('keydown', keydownHandler);
+    }
+  },
+  beforeDestroy() {
+    if (this.$el && this.$el.dataset.keydownHandlerIndex) {
+      const handlerToRemove =
+        taggedHandlers[this.$el.dataset.keydownHandlerIndex];
+      document.removeEventListener('keydown', handlerToRemove);
+    }
+  },
+  methods: {
+    appendToHandler(keydownHandler) {
+      const indexToAppend = taggedHandlers.push(keydownHandler) - 1;
+      const root = this.$el;
+      root.dataset.keydownHandlerIndex = indexToAppend;
+    },
+    getKeyboardEvents() {
+      return null;
+    },
+    wrapEventsInKeybindingsHandler(events) {
+      const wrappedEvents = {};
+      Object.keys(events).forEach(eventName => {
+        wrappedEvents[eventName] = this.keydownWrapper(events[eventName]);
+      });
+
+      return wrappedEvents;
+    },
+    keydownWrapper(handler) {
+      return e => {
+        const actionToPerform =
+          typeof handler === 'function' ? handler : handler.action;
+        const allowOnFocusedInput =
+          typeof handler === 'function' ? false : handler.allowOnFocusedInput;
+
+        const isTypeable = isActiveElementTypeable(e);
+
+        if (isTypeable) {
+          if (isEscape(e)) {
+            e.target.blur();
+          }
+
+          if (!allowOnFocusedInput) return;
+        }
+
+        actionToPerform(e);
+      };
+    },
+  },
+};

app/javascript/superadmin_pages/views/playground/Index.vue

@@ -33,8 +33,8 @@
 </template>
 
 <script>
-import { buildHotKeys } from 'shared/helpers/KeyboardHelpers';
 import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import Header from '../../components/playground/Header.vue';
 import UserMessage from '../../components/playground/UserMessage.vue';
 import BotMessage from '../../components/playground/BotMessage.vue';
@@ -47,7 +47,7 @@ export default {
     BotMessage,
     TypingIndicator,
   },
-  mixins: [messageFormatterMixin],
+  mixins: [messageFormatterMixin, keyboardEventListenerMixins],
   props: {
     componentData: {
       type: Object,
@@ -67,17 +67,17 @@ export default {
   },
   mounted() {
     this.focusInput();
-    document.addEventListener('keydown', this.handleKeyEvents);
-  },
-  beforeDestroy() {
-    document.removeEventListener('keydown', this.handleKeyEvents);
   },
   methods: {
-    handleKeyEvents(e) {
-      const keyCode = buildHotKeys(e);
-      if (['meta+enter', 'ctrl+enter'].includes(keyCode)) {
-        this.onMessageSend();
-      }
+    getKeyboardEvents() {
+      return {
+        '$mod+Enter': {
+          action: () => {
+            this.onMessageSend();
+          },
+          allowOnFocusedInput: true,
+        },
+      };
     },
     focusInput() {
       this.$refs.messageInput.focus();

app/javascript/v3/components/Form/Button.vue

@@ -0,0 +1,99 @@
+<template>
+  <button
+    class="inline-flex items-center gap-1 text-sm font-medium reset-base rounded-xl w-fit"
+    :class="buttonClasses"
+    v-bind="$attrs"
+  >
+    <fluent-icon
+      v-if="icon && !trailingIcon"
+      size="1.16em"
+      :icon="icon"
+      class="flex-shrink-0"
+    />
+    <span
+      v-if="$slots.default"
+      class="text-sm font-medium truncate ltr:text-left rtl:text-right"
+    >
+      <slot />
+    </span>
+    <fluent-icon
+      v-if="icon && trailingIcon"
+      size="1.16em"
+      :icon="icon"
+      class="flex-shrink-0"
+    />
+  </button>
+</template>
+<script setup>
+import { computed, defineProps, useAttrs } from 'vue';
+
+const props = defineProps({
+  variant: {
+    type: String,
+    default: 'solid',
+    validator: value => ['outline', 'ghost', 'solid'].includes(value),
+  },
+  size: {
+    type: String,
+    default: 'large',
+    validator: value => ['medium', 'large'].includes(value),
+  },
+  icon: {
+    type: String,
+    default: '',
+  },
+  colorScheme: {
+    type: String,
+    default: 'primary',
+    validator: value => ['primary', 'secondary', 'danger'].includes(value),
+  },
+  trailingIcon: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const attrs = useAttrs();
+
+const baseClasses = {
+  outline: 'outline outline-1 -outline-offset-1 focus:ring focus:ring-offset-1',
+  ghost: 'hover:text-600 active:text-600 focus:ring focus:ring-offset-1',
+  solid: 'hover:bg-700 active:bg-700 focus:ring focus:ring-offset-1',
+};
+
+const colorClass = computed(() => {
+  if (attrs.disabled) {
+    return 'bg-ash-200 text-ash-600 cursor-not-allowed';
+  }
+
+  const styleMap = {
+    primary: {
+      outline: `${baseClasses.outline} outline-primary-400 hover:text-primary-600 active:text-primary-600 focus:ring-primary-400`,
+      ghost: `${baseClasses.ghost} focus:ring-primary-400`,
+      solid: `${baseClasses.solid} bg-primary-600 text-white focus:ring-primary-400`,
+    },
+    secondary: {
+      outline: `${baseClasses.outline} outline-ash-400 hover:text-ash-600 active:text-ash-600 focus:ring-ash-400`,
+      ghost: `${baseClasses.ghost} focus:ring-ash-400`,
+      solid: `${baseClasses.solid} bg-ash-100 text-ash-900 focus:ring-ash-400`,
+    },
+    danger: {
+      outline: `${baseClasses.outline} outline-ruby-400 hover:text-ruby-600 active:text-ruby-600 focus:ring-ruby-400`,
+      ghost: `${baseClasses.ghost} focus:ring-ruby-400`,
+      solid: `${baseClasses.solid} bg-ruby-600 text-white focus:ring-ruby-400`,
+    },
+  };
+
+  const schemeStyles = styleMap[props.colorScheme];
+  return schemeStyles[props.variant] || schemeStyles.solid;
+});
+
+const sizeClass = computed(() => {
+  if (props.size === 'medium') {
+    return 'h-8 px-3 py-1.5 text-sm';
+  }
+  return 'h-10 px-4 py-2.5 text';
+});
+
+const buttonClasses = computed(() => [colorClass.value, sizeClass.value]);
+</script>

app/javascript/v3/components/Form/InitialsAvatar.vue

@@ -0,0 +1,43 @@
+<template>
+  <div
+    class="rounded-xl flex leading-[100%] font-medium items-center justify-center text-center cursor-default"
+    :class="`h-[${size}px] w-[${size}px] ${colorClass}`"
+    :style="style"
+    aria-hidden="true"
+  >
+    <slot>{{ initial }}</slot>
+  </div>
+</template>
+
+<script setup>
+import { computed } from 'vue';
+import { userInitial } from 'v3/helpers/CommonHelper';
+const colors = {
+  1: 'bg-ash-200 text-ash-900',
+  2: 'bg-amber-200 text-amber-900',
+  3: 'bg-pink-100 text-pink-800',
+  4: 'bg-purple-100 text-purple-800',
+  5: 'bg-indigo-100 text-indigo-800',
+  6: 'bg-grass-100 text-grass-800',
+  7: 'bg-mint-100 text-mint-800',
+  8: 'bg-orange-100 text-orange-800',
+};
+const props = defineProps({
+  name: {
+    type: String,
+    default: '',
+  },
+  size: {
+    type: Number,
+    default: 72,
+  },
+});
+const style = computed(() => ({
+  fontSize: `${Math.floor(props.size / 2.5)}px`,
+}));
+const colorClass = computed(() => {
+  return colors[(props.name.length % 8) + 1];
+});
+
+const initial = computed(() => userInitial(props.name));
+</script>

app/javascript/v3/components/Form/ProfileAvatar.vue

@@ -0,0 +1,84 @@
+<template>
+  <div class="relative rounded-xl h-[72px] w-[72px] cursor-pointe group">
+    <img
+      v-if="shouldShowImage"
+      class="rounded-xl h-[72px] w-[72px]"
+      :alt="name"
+      :src="src"
+      draggable="false"
+      @load="onImageLoad"
+      @error="onImageLoadError"
+    />
+    <initials-avatar v-else-if="!shouldShowImage" :name="name" :size="72" />
+
+    <input
+      ref="fileInputRef"
+      type="file"
+      accept="image/png, image/jpeg, image/jpg, image/gif, image/webp"
+      hidden
+      @change="onImageUpload"
+    />
+    <div class="hidden group-hover:block">
+      <button
+        v-if="src"
+        class="absolute z-10 flex items-center justify-center w-6 h-6 p-1 border border-white rounded-full select-none dark:border-ash-75 reset-base -top-2 -right-2 bg-ash-300"
+        @click="onAvatarDelete"
+      >
+        <fluent-icon icon="dismiss" size="16" class="text-ash-900" />
+      </button>
+      <button
+        class="reset-base absolute h-[72px] w-[72px] top-0 left-0 rounded-xl select-none flex items-center justify-center bg-modal-backdrop-dark dark:bg-modal-backdrop-dark"
+        @click="openFileInput"
+      >
+        <fluent-icon icon="avatar-upload" size="32" class="text-white" />
+      </button>
+    </div>
+  </div>
+</template>
+<script setup>
+import { computed, ref } from 'vue';
+import InitialsAvatar from './InitialsAvatar.vue';
+const props = defineProps({
+  src: {
+    type: String,
+    default: '',
+  },
+  name: {
+    type: String,
+    default: '',
+  },
+});
+
+const emits = defineEmits(['change', 'delete']);
+
+const hasImageLoaded = ref(false);
+const imageLoadedError = ref(false);
+const fileInputRef = ref(null);
+
+const shouldShowImage = computed(() => props.src && !imageLoadedError.value);
+
+const onImageLoadError = () => {
+  imageLoadedError.value = true;
+};
+
+const onImageLoad = () => {
+  hasImageLoaded.value = true;
+  imageLoadedError.value = false;
+};
+
+const openFileInput = () => {
+  fileInputRef.value.click();
+};
+
+const onImageUpload = event => {
+  const [file] = event.target.files;
+  emits('change', {
+    file,
+    url: file ? URL.createObjectURL(file) : null,
+  });
+};
+
+const onAvatarDelete = () => {
+  emits('delete');
+};
+</script>

app/javascript/v3/helpers/CommonHelper.js

@@ -1,3 +1,9 @@
 export const replaceRouteWithReload = url => {
   window.location = url;
 };
+
+export const userInitial = name => {
+  const parts = name.split(/[ -]/).filter(Boolean);
+  let initials = parts.map(part => part[0].toUpperCase()).join('');
+  return initials.slice(0, 2);
+};

app/javascript/v3/helpers/specs/CommonHelper.spec.js

@@ -0,0 +1,10 @@
+import { userInitial } from '../CommonHelper';
+
+describe('#userInitial', () => {
+  it('returns the initials of the user', () => {
+    expect(userInitial('John Doe')).toEqual('JD');
+    expect(userInitial('John')).toEqual('J');
+    expect(userInitial('John-Doe')).toEqual('JD');
+    expect(userInitial('John Doe Smith')).toEqual('JD');
+  });
+});

app/javascript/widget/components/Form/PhoneInput.vue

@@ -220,25 +220,26 @@ export default {
     },
     dropdownItem() {
       // This function is used to get all the items in the dropdown.
+      if (!this.showDropdown) return [];
       return Array.from(
-        this.$refs.dropdown.querySelectorAll(
+        this.$refs.dropdown?.querySelectorAll(
           'div.country-dropdown div.country-dropdown--item'
         )
       );
     },
     focusedOrActiveItem(className) {
       // This function is used to get the focused or active item in the dropdown.
+      if (!this.showDropdown) return [];
       return Array.from(
-        this.$refs.dropdown.querySelectorAll(
+        this.$refs.dropdown?.querySelectorAll(
           `div.country-dropdown div.country-dropdown--item.${className}`
         )
       );
     },
-    handleKeyboardEvent(e) {
-      if (this.showDropdown) {
-        this.processKeyDownEvent(e);
+    adjustScroll() {
+      this.$nextTick(() => {
         this.scrollToFocusedOrActiveItem(this.focusedOrActiveItem('focus'));
-      }
+      });
     },
     onSelect() {
       this.onSelectCountry(this.items[this.selectedIndex]);

app/jobs/inboxes/fetch_imap_emails_job.rb

@@ -3,13 +3,13 @@ require 'net/imap'
 class Inboxes::FetchImapEmailsJob < MutexApplicationJob
   queue_as :scheduled_jobs
 
-  def perform(channel)
+  def perform(channel, interval = 1)
     return unless should_fetch_email?(channel)
 
     key = format(::Redis::Alfred::EMAIL_MESSAGE_MUTEX, inbox_id: channel.inbox.id)
 
     with_lock(key, 5.minutes) do
-      process_email_for_channel(channel)
+      process_email_for_channel(channel, interval)
     end
   rescue *ExceptionList::IMAP_EXCEPTIONS => e
     Rails.logger.error "Authorization error for email channel - #{channel.inbox.id} : #{e.message}"
@@ -28,11 +28,11 @@ class Inboxes::FetchImapEmailsJob < MutexApplicationJob
     channel.imap_enabled? && !channel.reauthorization_required?
   end
 
-  def process_email_for_channel(channel)
+  def process_email_for_channel(channel, interval)
     inbound_emails = if channel.microsoft?
-                       Imap::MicrosoftFetchEmailService.new(channel: channel).perform
+                       Imap::MicrosoftFetchEmailService.new(channel: channel, interval: interval).perform
                      else
-                       Imap::FetchEmailService.new(channel: channel).perform
+                       Imap::FetchEmailService.new(channel: channel, interval: interval).perform
                      end
     inbound_emails.map do |inbound_mail|
       process_mail(inbound_mail, channel)

app/listeners/action_cable_listener.rb

@@ -18,7 +18,7 @@ class ActionCableListener < BaseListener
 
     notification, account, unread_count, count = extract_notification_and_account(event)
     tokens = [event.data[:notification].user.pubsub_token]
-    broadcast(account, tokens, NOTIFICATION_DELETED, { notification: notification.push_event_data, unread_count: unread_count, count: count })
+    broadcast(account, tokens, NOTIFICATION_DELETED, { notification: { id: notification.id }, unread_count: unread_count, count: count })
   end
 
   def account_cache_invalidated(event)

app/models/conversation.rb

@@ -310,5 +310,4 @@ class Conversation < ApplicationRecord
 end
 
 Conversation.include_mod_with('Concerns::Conversation')
-Conversation.include_mod_with('SentimentAnalysisHelper')
 Conversation.prepend_mod_with('Conversation')

app/models/message.rb

@@ -59,6 +59,7 @@ class Message < ApplicationRecord
   }.to_json.freeze
 
   before_validation :ensure_content_type
+  before_validation :prevent_message_flooding
   before_save :ensure_processed_message_content
   before_save :ensure_in_reply_to
 
@@ -227,6 +228,18 @@ class Message < ApplicationRecord
 
   private
 
+  def prevent_message_flooding
+    # Added this to cover the validation specs in messages
+    # We can revisit and see if we can remove this later
+    return if conversation.blank?
+
+    # there are cases where automations can result in message loops, we need to prevent such cases.
+    if conversation.messages.where('created_at >= ?', 1.minute.ago).count >= Limits.conversation_message_per_minute_limit
+      Rails.logger.error "Too many message: Account Id - #{account_id} : Conversation id - #{conversation_id}"
+      errors.add(:base, 'Too many messages')
+    end
+  end
+
   def ensure_processed_message_content
     text_content_quoted = content_attributes.dig(:email, :text_content, :quoted)
     html_content_quoted = content_attributes.dig(:email, :html_content, :quoted)
@@ -256,7 +269,6 @@ class Message < ApplicationRecord
     reopen_conversation
     notify_via_mail
     set_conversation_activity
-    update_message_sentiments
     dispatch_create_events
     send_reply
     execute_message_template_hooks
@@ -393,10 +405,6 @@ class Message < ApplicationRecord
     conversation.update_columns(last_activity_at: created_at)
     # rubocop:enable Rails/SkipsModelValidations
   end
-
-  def update_message_sentiments
-    # override in the enterprise ::Enterprise::SentimentAnalysisJob.perform_later(self)
-  end
 end
 
 Message.prepend_mod_with('Message')

app/services/imap/base_fetch_email_service.rb

@@ -1,7 +1,7 @@
 require 'net/imap'
 
 class Imap::BaseFetchEmailService
-  pattr_initialize [:channel!]
+  pattr_initialize [:channel!, :interval]
 
   def fetch_emails
     # Override this method
@@ -99,10 +99,10 @@ class Imap::BaseFetchEmailService
   end
 
   # Sends a SEARCH command to search the mailbox for messages that were
-  # created between yesterday and today and returns message sequence numbers.
+  # created between yesterday (or given date) and today and returns message sequence numbers.
   # Return <message set>
   def fetch_available_mail_sequence_numbers
-    imap_client.search(['SINCE', yesterday])
+    imap_client.search(['SINCE', since])
   end
 
   def build_imap_client
@@ -123,7 +123,8 @@ class Imap::BaseFetchEmailService
     Mail.read_from_string(raw_email_content)
   end
 
-  def yesterday
-    (Time.zone.today - 1).strftime('%d-%b-%Y')
+  def since
+    previous_day = Time.zone.today - (interval || 1).to_i
+    previous_day.strftime('%d-%b-%Y')
   end
 end

app/views/layouts/portal.html.erb

@@ -128,7 +128,7 @@ By default, it renders:
       tocHeader: '<%= I18n.t('public_portal.toc_header') %>'
     };
   </script>
-  <% if @portal.channel_web_widget.present? %>
+  <% if @portal.channel_web_widget.present? && !@is_plain_layout_enabled %>
   <%= @portal.channel_web_widget.web_widget_script.html_safe %>
   <% end %>
 </html>

app/views/layouts/vueapp.html.erb

@@ -55,7 +55,6 @@
         browser_name: '<%= browser.name %>',
       }
       window.errorLoggingConfig = '<%= ENV.fetch('SENTRY_DSN', '') %>'
-      window.logRocketProjectId = '<%= ENV.fetch('LOG_ROCKET_PROJECT_ID', '') %>'
     </script>
     <% if @global_config['ANALYTICS_TOKEN'].present? %>
     <script>

app/views/public/api/v1/portals/sitemap.xml.erb

@@ -0,0 +1,9 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<sitemapindex>
+  <% @portal.articles.where(status: :published).each do |article| %>
+    <sitemap>
+      <loc><%= @help_center_url %><%= generate_article_link(@portal.slug, article.slug, false, false) %></loc>
+      <lastmod><%= article.updated_at.strftime("%Y-%m-%d") %></lastmod>
+    </sitemap>
+  <% end %>
+</sitemapindex>

config/initializers/rack_attack.rb

@@ -149,7 +149,7 @@ class Rack::Attack
   end
 
   ## Prevent abuse of contact search api
-  throttle('/api/v1/accounts/:account_id/contacts/search', limit: 5, period: 1.minute) do |req|
+  throttle('/api/v1/accounts/:account_id/contacts/search', limit: ENV.fetch('RATE_LIMIT_CONTACT_SEARCH', '100').to_i, period: 1.minute) do |req|
     match_data = %r{/api/v1/accounts/(?<account_id>\d+)/contacts/search}.match(req.path)
     match_data[:account_id] if match_data.present?
   end

config/routes.rb

@@ -393,6 +393,7 @@ Rails.application.routes.draw do
   end
 
   get 'hc/:slug', to: 'public/api/v1/portals#show'
+  get 'hc/:slug/sitemap.xml', to: 'public/api/v1/portals#sitemap'
   get 'hc/:slug/:locale', to: 'public/api/v1/portals#show'
   get 'hc/:slug/:locale/articles', to: 'public/api/v1/portals/articles#index'
   get 'hc/:slug/:locale/categories', to: 'public/api/v1/portals/categories#index'

enterprise/app/controllers/enterprise/public/api/v1/portals/articles_controller.rb

@@ -3,7 +3,7 @@ module Enterprise::Public::Api::V1::Portals::ArticlesController
 
   def search_articles
     if @portal.account.feature_enabled?('help_center_embedding_search')
-      @articles = @articles.vector_search(list_params) if list_params.present?
+      @articles = @articles.vector_search(list_params) if list_params[:query].present?
     else
       super
     end

enterprise/app/jobs/enterprise/sentiment_analysis_job.rb

@@ -1,57 +0,0 @@
-class Enterprise::SentimentAnalysisJob < ApplicationJob
-  queue_as :low
-
-  def perform(message)
-    return if message.account.locale != 'en' || !valid_incoming_message?(message)
-
-    save_message_sentiment(message)
-  rescue StandardError => e
-    Rails.logger.error("Sentiment Analysis Error for message #{message.id}: #{e}")
-    ChatwootExceptionTracker.new(e, account: message.account).capture_exception
-  end
-
-  def save_message_sentiment(message)
-    # We are truncating the data here to avoind the OnnxRuntime::Error
-    # Indices element out of data bounds, idx=512 must be within the inclusive range [-512,511]
-    # While gathering the maningfull node the Array/tensor index is going out of bound
-
-    text = message.content&.truncate(2900)
-    return if model.blank?
-
-    sentiment = model.predict(text)
-    message.sentiment = sentiment.merge(value: label_val(sentiment))
-
-    message.save!
-  end
-
-  # Model initializes OnnxRuntime::Model, with given file for inference session and to create the tensor
-  def model
-    model_file = save_and_open_sentiment_file
-
-    return if File.empty?(model_file)
-
-    Informers::SentimentAnalysis.new(model_file)
-  end
-
-  def label_val(sentiment)
-    sentiment[:label] == 'positive' ? 1 : -1
-  end
-
-  def valid_incoming_message?(message)
-    message.incoming? && message.content.present? && !message.private?
-  end
-
-  # returns the sentiment file from vendor folder else download it to the path from AWS-S3
-  def save_and_open_sentiment_file
-    model_path = ENV.fetch('SENTIMENT_FILE_PATH', nil)
-
-    sentiment_file = Rails.root.join('vendor/db/sentiment-analysis.onnx')
-
-    return sentiment_file if File.exist?(sentiment_file)
-
-    source_file = Down.download(model_path) # Download file from AWS-S3
-    File.rename(source_file, sentiment_file) # Change the file path
-
-    sentiment_file
-  end
-end

enterprise/app/models/enterprise/message.rb

@@ -1,5 +0,0 @@
-module Enterprise::Message
-  def update_message_sentiments
-    ::Enterprise::SentimentAnalysisJob.perform_later(self) if ENV.fetch('SENTIMENT_FILE_PATH', nil).present?
-  end
-end

enterprise/app/models/enterprise/sentiment_analysis_helper.rb

@@ -1,45 +0,0 @@
-module Enterprise::SentimentAnalysisHelper
-  extend ActiveSupport::Concern
-
-  included do
-    def opening_sentiments
-      records = incoming_messages.first(average_message_count)
-      average_sentiment(records)
-    end
-
-    def closing_sentiments
-      return unless resolved?
-
-      records = incoming_messages.last(average_message_count)
-      average_sentiment(records)
-    end
-
-    def average_sentiment(records)
-      {
-        label: average_sentiment_label(records),
-        score: average_sentiment_score(records)
-      }
-    end
-
-    private
-
-    def average_sentiment_label(records)
-      value = records.pluck(:sentiment).sum { |a| a['value'].to_i }
-      value.negative? ? 'negative' : 'positive'
-    end
-
-    def average_sentiment_score(records)
-      total = records.pluck(:sentiment).sum { |a| a['score'].to_f }
-      total / average_message_count
-    end
-
-    def average_message_count
-      # incoming_messages.count >= 10 ? 5 : ((incoming_messages.count / 2) - 1)
-      5
-    end
-
-    def incoming_messages
-      messages.incoming.where(private: false)
-    end
-  end
-end

lib/chatwoot_app.rb

@@ -21,6 +21,10 @@ module ChatwootApp
     @custom ||= root.join('custom').exist?
   end
 
+  def self.help_center_root
+    ENV.fetch('HELPCENTER_URL', nil) || ENV.fetch('FRONTEND_URL', nil)
+  end
+
   def self.extensions
     if custom?
       %w[enterprise custom]

lib/custom_markdown_renderer.rb

@@ -1,5 +1,6 @@
 class CustomMarkdownRenderer < CommonMarker::HtmlRenderer
   YOUTUBE_REGEX = %r{https?://(?:www\.)?(?:youtube\.com/watch\?v=|youtu\.be/)([^&/]+)}
+  LOOM_REGEX = %r{https?://(?:www\.)?loom\.com/share/([^&/]+)}
   VIMEO_REGEX = %r{https?://(?:www\.)?vimeo\.com/(\d+)}
   MP4_REGEX = %r{https?://(?:www\.)?.+\.(mp4)}
 
@@ -41,23 +42,19 @@ class CustomMarkdownRenderer < CommonMarker::HtmlRenderer
 
   def render_embedded_content(node)
     link_url = node.url
+    embedding_methods = {
+      YOUTUBE_REGEX => :make_youtube_embed,
+      VIMEO_REGEX => :make_vimeo_embed,
+      MP4_REGEX => :make_video_embed,
+      LOOM_REGEX => :make_loom_embed
+    }
 
-    youtube_match = link_url.match(YOUTUBE_REGEX)
-    if youtube_match
-      out(make_youtube_embed(youtube_match))
-      return true
-    end
-
-    vimeo_match = link_url.match(VIMEO_REGEX)
-    if vimeo_match
-      out(make_vimeo_embed(vimeo_match))
-      return true
-    end
-
-    mp4_match = link_url.match(MP4_REGEX)
-    if mp4_match
-      out(make_video_embed(link_url))
-      return true
+    embedding_methods.each do |regex, method|
+      match = link_url.match(regex)
+      if match
+        out(send(method, match))
+        return true
+      end
     end
 
     false
@@ -76,28 +73,40 @@ class CustomMarkdownRenderer < CommonMarker::HtmlRenderer
   def make_youtube_embed(youtube_match)
     video_id = youtube_match[1]
     %(
-      <iframe
-        width="560"
-        height="315"
+      <div style="position: relative; padding-bottom: 62.5%; height: 0;">
+       <iframe
         src="https://www.youtube.com/embed/#{video_id}"
         frameborder="0"
+        style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"
         allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture"
-        allowfullscreen
-      ></iframe>
+        allowfullscreen></iframe>
+      </div>
+    )
+  end
+
+  def make_loom_embed(loom_match)
+    video_id = loom_match[1]
+    %(
+      <div style="position: relative; padding-bottom: 62.5%; height: 0;">
+        <iframe
+         src="https://www.loom.com/embed/#{video_id}"
+         frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen
+         style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe>
+      </div>
     )
   end
 
   def make_vimeo_embed(vimeo_match)
     video_id = vimeo_match[1]
     %(
-      <iframe
+      <div style="position: relative; padding-bottom: 62.5%; height: 0;">
+       <iframe
         src="https://player.vimeo.com/video/#{video_id}"
-        width="640"
-        height="360"
         frameborder="0"
         allow="autoplay; fullscreen; picture-in-picture"
         allowfullscreen
-      ></iframe>
+        style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe>
+       </div>
     )
   end
 

lib/limits.rb

@@ -4,4 +4,8 @@ module Limits
   URL_LENGTH_LIMIT = 2048 # https://stackoverflow.com/questions/417142
   OUT_OF_OFFICE_MESSAGE_MAX_LENGTH = 10_000
   GREETING_MESSAGE_MAX_LENGTH = 10_000
+
+  def self.conversation_message_per_minute_limit
+    ENV.fetch('CONVERSATION_MESSAGE_PER_MINUTE_LIMIT', '200').to_i
+  end
 end

package.json

@@ -22,7 +22,7 @@
   "size-limit": [
     {
       "path": "public/packs/js/widget-*.js",
-      "limit": "281 KB"
+      "limit": "300 KB"
     },
     {
       "path": "public/packs/js/sdk.js",
@@ -35,6 +35,7 @@
     "@chatwoot/utils": "^0.0.23",
     "@hcaptcha/vue-hcaptcha": "^0.3.2",
     "@june-so/analytics-next": "^2.0.0",
+    "@linear/sdk": "^20.0.0",
     "@radix-ui/colors": "^1.0.1",
     "@rails/actioncable": "6.1.3",
     "@rails/ujs": "^7.0.3-1",
@@ -61,8 +62,6 @@
     "ionicons": "~2.0.1",
     "js-cookie": "^3.0.5",
     "libphonenumber-js": "^1.10.24",
-    "logrocket": "^3.0.1",
-    "logrocket-vuex": "^0.0.3",
     "markdown-it": "^13.0.2",
     "markdown-it-link-attributes": "^4.0.1",
     "md5": "^2.3.0",
@@ -72,6 +71,7 @@
     "postcss-loader": "^4.2.0",
     "semver": "7.5.3",
     "tailwindcss": "^3.3.2",
+    "tinykeys": "^2.1.0",
     "turbolinks": "^5.2.0",
     "url-loader": "^2.0.0",
     "urlpattern-polyfill": "^6.0.2",

spec/controllers/public/api/v1/portals_controller_spec.rb

@@ -1,12 +1,15 @@
 require 'rails_helper'
 
-RSpec.describe 'Public Portals API', type: :request do
+RSpec.describe Public::Api::V1::PortalsController, type: :request do
   let!(:account) { create(:account) }
+  let!(:agent) { create(:user, account: account, role: :agent) }
   let!(:portal) { create(:portal, slug: 'test-portal', account_id: account.id, custom_domain: 'www.example.com') }
 
   before do
     create(:portal, slug: 'test-portal-1', account_id: account.id)
     create(:portal, slug: 'test-portal-2', account_id: account.id)
+    create_list(:article, 3, account: account, author: agent, portal: portal, status: :published)
+    create_list(:article, 2, account: account, author: agent, portal: portal, status: :draft)
   end
 
   describe 'GET /public/api/v1/portals/{portal_slug}' do
@@ -28,4 +31,28 @@ RSpec.describe 'Public Portals API', type: :request do
       Please send us an email at support@chatwoot.com with the custom domain name and account API key"
     end
   end
+
+  describe 'GET /public/api/v1/portals/{portal_slug}/sitemap' do
+    context 'when custom_domain is present' do
+      it 'gets a valid sitemap' do
+        get "/hc/#{portal.slug}/sitemap.xml"
+        expect(response).to have_http_status(:success)
+        expect(response.body).to match(/<sitemap/)
+        expect(Nokogiri::XML(response.body).errors).to be_empty
+      end
+
+      it 'has valid sitemap links' do
+        get "/hc/#{portal.slug}/sitemap.xml"
+        expect(response).to have_http_status(:success)
+        parsed_xml = Nokogiri::XML(response.body)
+        links = parsed_xml.css('loc')
+
+        links.each do |link|
+          expect(link.text).to match(%r{https://www\.example\.com/hc/test-portal/articles/\d+})
+        end
+
+        expect(links.length).to eq 3
+      end
+    end
+  end
 end

spec/enterprise/jobs/enterprise/sentiment_analysis_job_spec.rb

@@ -1,117 +0,0 @@
-require 'rails_helper'
-
-RSpec.describe Enterprise::SentimentAnalysisJob do
-  context 'when account locale set to english language' do
-    let(:account) { create(:account, locale: 'en') }
-    let(:message) { build(:message, content_type: nil, account: account) }
-
-    context 'when update the message sentiments' do
-      let(:model_path) { Rails.root.join('vendor/db/sentiment-analysis.onnx') }
-      let(:model) { double }
-
-      before do
-        allow(Informers::SentimentAnalysis).to receive(:new).with(model_path).and_return(model)
-        allow(model).to receive(:predict).and_return({ label: 'positive', score: '0.6' })
-      end
-
-      it 'with incoming message' do
-        with_modified_env SENTIMENT_FILE_PATH: 'sentiment-analysis.onnx' do
-          message.update(message_type: :incoming)
-
-          described_class.perform_now(message)
-
-          expect(message.sentiment).not_to be_empty
-        end
-      end
-
-      it 'update sentiment label for positive message' do
-        with_modified_env SENTIMENT_FILE_PATH: 'sentiment-analysis.onnx' do
-          message.update(message_type: :incoming, content: 'I like your product')
-
-          described_class.perform_now(message)
-
-          expect(message.sentiment).not_to be_empty
-          expect(message.sentiment['label']).to eq('positive')
-          expect(message.sentiment['value']).to eq(1)
-        end
-      end
-
-      it 'update sentiment label for negative message' do
-        with_modified_env SENTIMENT_FILE_PATH: 'sentiment-analysis.onnx' do
-          message.update(message_type: :incoming, content: 'I did not like your product')
-          allow(model).to receive(:predict).and_return({ label: 'negative', score: '0.6' })
-
-          described_class.perform_now(message)
-
-          expect(message.sentiment).not_to be_empty
-          expect(message.sentiment['label']).to eq('negative')
-          expect(message.sentiment['value']).to eq(-1)
-        end
-      end
-    end
-
-    context 'with download sentiment files' do
-      let(:model_path) { nil }
-      let(:model) { double }
-
-      before do
-        allow(Informers::SentimentAnalysis).to receive(:new).with(model_path).and_return(model)
-        allow(model).to receive(:predict).and_return({ label: 'positive', score: '0.6' })
-      end
-
-      it 'fetch saved file in the server' do
-        with_modified_env SENTIMENT_FILE_PATH: 'sentiment-analysis.onnx' do
-          message.update(message_type: :incoming, content: 'I did not like your product')
-
-          described_class.new(message).save_and_open_sentiment_file
-
-          sentiment_file = Rails.root.join('vendor/db/sentiment-analysis.onnx')
-          expect(File).to exist(sentiment_file)
-        end
-      end
-
-      it 'fetch file from the storage' do
-        with_modified_env SENTIMENT_FILE_PATH: 'sentiment-analysis.onnx' do
-          message.update(message_type: :incoming, content: 'I did not like your product')
-          allow(File).to receive(:exist?).and_return(false)
-          allow(Down).to receive(:download).and_return('./sentiment-analysis.onnx')
-          allow(File).to receive(:rename).and_return(100)
-
-          described_class.new(message).save_and_open_sentiment_file
-
-          sentiment_file = Rails.root.join('vendor/db/sentiment-analysis.onnx')
-          expect(sentiment_file).to be_present
-        end
-      end
-    end
-
-    context 'when does not update the message sentiments' do
-      it 'with outgoing message' do
-        message.update(message_type: :outgoing)
-
-        described_class.perform_now(message)
-
-        expect(message.sentiment).to be_empty
-      end
-
-      it 'with private message' do
-        message.update(private: true)
-
-        described_class.perform_now(message)
-
-        expect(message.sentiment).to be_empty
-      end
-    end
-  end
-
-  context 'when account locale is not set to english language' do
-    let(:account) { create(:account, locale: 'es') }
-    let(:message) { build(:message, content_type: nil, account: account) }
-
-    it 'does not update the message sentiments' do
-      described_class.perform_now(message)
-
-      expect(message.sentiment).to be_empty
-    end
-  end
-end

spec/enterprise/models/conversation_spec.rb

@@ -36,36 +36,6 @@ RSpec.describe Conversation, type: :model do
     # end
   end
 
-  describe 'conversation sentiments' do
-    include ActiveJob::TestHelper
-
-    let(:conversation) { create(:conversation, additional_attributes: { referer: 'https://www.chatwoot.com/' }) }
-
-    before do
-      10.times do
-        message = create(:message, conversation_id: conversation.id, account_id: conversation.account_id, message_type: 'incoming')
-        message.update(sentiment: { 'label': 'positive', score: '0.4' })
-      end
-    end
-
-    it 'returns opening sentiments' do
-      sentiments = conversation.opening_sentiments
-      expect(sentiments[:label]).to eq('positive')
-    end
-
-    it 'returns closing sentiments if conversation is not resolved' do
-      sentiments = conversation.closing_sentiments
-      expect(sentiments).to be_nil
-    end
-
-    it 'returns closing sentiments if it is resolved' do
-      conversation.resolved!
-
-      sentiments = conversation.closing_sentiments
-      expect(sentiments[:label]).to eq('positive')
-    end
-  end
-
   describe 'sla_policy' do
     let(:account) { create(:account) }
     let(:conversation) { create(:conversation, account: account) }

spec/enterprise/models/message_spec.rb

@@ -1,20 +0,0 @@
-# frozen_string_literal: true
-
-require 'rails_helper'
-require Rails.root.join 'spec/models/concerns/liquidable_shared.rb'
-
-RSpec.describe Message do
-  context 'with sentiment analysis' do
-    let(:message) { build(:message, message_type: :incoming, content_type: nil, account: create(:account)) }
-
-    it 'calls SentimentAnalysisJob' do
-      with_modified_env SENTIMENT_FILE_PATH: 'sentiment-analysis.onnx' do
-        allow(Enterprise::SentimentAnalysisJob).to receive(:perform_later).and_return(:perform_later).with(message)
-
-        message.save!
-
-        expect(Enterprise::SentimentAnalysisJob).to have_received(:perform_later)
-      end
-    end
-  end
-end

spec/jobs/inboxes/fetch_imap_emails_job_spec.rb

@@ -41,18 +41,27 @@ RSpec.describe Inboxes::FetchImapEmailsJob do
     context 'when the channel is regular imap' do
       it 'calls the imap fetch service' do
         fetch_service = double
-        allow(Imap::FetchEmailService).to receive(:new).with(channel: imap_email_channel).and_return(fetch_service)
+        allow(Imap::FetchEmailService).to receive(:new).with(channel: imap_email_channel, interval: 1).and_return(fetch_service)
         allow(fetch_service).to receive(:perform).and_return([])
 
         described_class.perform_now(imap_email_channel)
         expect(fetch_service).to have_received(:perform)
       end
+
+      it 'calls the imap fetch service with the correct interval' do
+        fetch_service = double
+        allow(Imap::FetchEmailService).to receive(:new).with(channel: imap_email_channel, interval: 4).and_return(fetch_service)
+        allow(fetch_service).to receive(:perform).and_return([])
+
+        described_class.perform_now(imap_email_channel, 4)
+        expect(fetch_service).to have_received(:perform)
+      end
     end
 
     context 'when the channel is Microsoft' do
       it 'calls the Microsoft fetch service' do
         fetch_service = double
-        allow(Imap::MicrosoftFetchEmailService).to receive(:new).with(channel: microsoft_imap_email_channel).and_return(fetch_service)
+        allow(Imap::MicrosoftFetchEmailService).to receive(:new).with(channel: microsoft_imap_email_channel, interval: 1).and_return(fetch_service)
         allow(fetch_service).to receive(:perform).and_return([])
 
         described_class.perform_now(microsoft_imap_email_channel)
@@ -62,7 +71,7 @@ RSpec.describe Inboxes::FetchImapEmailsJob do
 
     context 'when IMAP connection errors out' do
       it 'mark the connection for authorization required' do
-        allow(Imap::FetchEmailService).to receive(:new).with(channel: imap_email_channel).and_raise(Errno::ECONNREFUSED)
+        allow(Imap::FetchEmailService).to receive(:new).with(channel: imap_email_channel, interval: 1).and_raise(Errno::ECONNREFUSED)
         allow(Redis::Alfred).to receive(:incr)
 
         expect(Redis::Alfred).to receive(:incr).with("AUTHORIZATION_ERROR_COUNT:channel_email:#{imap_email_channel.id}")
@@ -80,14 +89,14 @@ RSpec.describe Inboxes::FetchImapEmailsJob do
         allow(Imap::ImapMailbox).to receive(:new).and_return(mailbox)
         allow(ChatwootExceptionTracker).to receive(:new).and_return(exception_tracker)
 
-        allow(Imap::FetchEmailService).to receive(:new).with(channel: imap_email_channel).and_return(fetch_service)
+        allow(Imap::FetchEmailService).to receive(:new).with(channel: imap_email_channel, interval: 1).and_return(fetch_service)
         allow(fetch_service).to receive(:perform).and_return([inbound_mail])
       end
 
       it 'calls the mailbox to create emails' do
         allow(mailbox).to receive(:process)
 
-        expect(Imap::FetchEmailService).to receive(:new).with(channel: imap_email_channel).and_return(fetch_service)
+        expect(Imap::FetchEmailService).to receive(:new).with(channel: imap_email_channel, interval: 1).and_return(fetch_service)
         expect(fetch_service).to receive(:perform).and_return([inbound_mail])
         expect(mailbox).to receive(:process).with(inbound_mail, imap_email_channel)
 

spec/lib/custom_markdown_renderer_spec.rb

@@ -68,6 +68,20 @@ describe CustomMarkdownRenderer do
       end
     end
 
+    context 'when link is a Loom URL' do
+      let(:loom_url) { 'https://www.loom.com/share/VIDEO_ID' }
+
+      it 'renders an iframe with Loom embed code' do
+        output = render_markdown_link(loom_url)
+        expect(output).to include(`
+          <iframe
+            width="640"
+            height="360"
+            src="https://www.loom.com/embed/VIDEO_ID"
+        `)
+      end
+    end
+
     context 'when link is a Vimeo URL' do
       let(:vimeo_url) { 'https://vimeo.com/1234567' }
 

spec/listeners/action_cable_listener_spec.rb

@@ -142,7 +142,9 @@ describe ActionCableListener do
         'notification.deleted',
         {
           account_id: notification.account_id,
-          notification: notification.push_event_data,
+          notification: {
+            id: notification.id
+          },
           unread_count: 1,
           count: 1
         }

spec/models/message_spec.rb

@@ -11,7 +11,7 @@ RSpec.describe Message do
   end
 
   describe 'length validations' do
-    let(:message) { create(:message) }
+    let!(:message) { create(:message) }
 
     context 'when it validates name length' do
       it 'valid when within limit' do
@@ -27,6 +27,17 @@ RSpec.describe Message do
         expect(message.errors[:processed_message_content]).to include('is too long (maximum is 150000 characters)')
         expect(message.errors[:content]).to include('is too long (maximum is 150000 characters)')
       end
+
+      it 'adds error in case of message flooding' do
+        with_modified_env 'CONVERSATION_MESSAGE_PER_MINUTE_LIMIT': '2' do
+          conversation = message.conversation
+          create(:message, conversation: conversation)
+          conv_new_message = build(:message, conversation: message.conversation)
+
+          expect(conv_new_message.valid?).to be false
+          expect(conv_new_message.errors[:base]).to eq(['Too many messages'])
+        end
+      end
     end
   end
 

spec/services/imap/microsoft_fetch_email_service_spec.rb

@@ -50,5 +50,31 @@ RSpec.describe Imap::MicrosoftFetchEmailService do
         end
       end
     end
+
+    context 'when the interval is passed during an IMAP Sync' do
+      it 'fetches the emails based on the interval specified in the job' do
+        travel_to '26.10.2020 10:00'.to_datetime do
+          email_object = create_inbound_email_from_fixture('only_text.eml')
+          email_header = Net::IMAP::FetchData.new(1, 'BODY[HEADER]' => eml_content_with_message_id)
+          imap_fetch_mail = Net::IMAP::FetchData.new(1, 'RFC822' => eml_content_with_message_id)
+
+          allow(imap).to receive(:search).with(%w[SINCE 18-Oct-2020]).and_return([1])
+          allow(imap).to receive(:fetch).with([1], 'BODY.PEEK[HEADER]').and_return([email_header])
+          allow(imap).to receive(:fetch).with(1, 'RFC822').and_return([imap_fetch_mail])
+          allow(imap).to receive(:logout)
+
+          result = described_class.new(channel: microsoft_channel, interval: 8).perform
+
+          expect(refresh_token_service).to have_received(:access_token)
+
+          expect(result.length).to eq 1
+          expect(result[0].message_id).to eq email_object.message_id
+          expect(imap).to have_received(:search).with(%w[SINCE 18-Oct-2020])
+          expect(imap).to have_received(:fetch).with([1], 'BODY.PEEK[HEADER]')
+          expect(imap).to have_received(:fetch).with(1, 'RFC822')
+          expect(logger).to have_received(:info).with("[IMAP::FETCH_EMAIL_SERVICE] Fetching mails from #{microsoft_channel.email}, found 1.")
+        end
+      end
+    end
   end
 end

tailwind.config.js

@@ -1,17 +1,5 @@
-const {
-  blue,
-  blueDark,
-  green,
-  greenDark,
-  yellow,
-  yellowDark,
-  slate,
-  slateDark,
-  red,
-  redDark,
-  violet,
-  violetDark,
-} = require('@radix-ui/colors');
+const { slateDark } = require('@radix-ui/colors');
+import { colors } from './theme/colors';
 const defaultTheme = require('tailwindcss/defaultTheme');
 module.exports = {
   darkMode: 'class',
@@ -41,94 +29,7 @@ module.exports = {
       'modal-backdrop-light': 'rgba(0, 0, 0, 0.4)',
       'modal-backdrop-dark': 'rgba(0, 0, 0, 0.6)',
       current: 'currentColor',
-      woot: {
-        25: blue.blue2,
-        50: blue.blue3,
-        75: blue.blue4,
-        100: blue.blue5,
-        200: blue.blue7,
-        300: blue.blue8,
-        400: blueDark.blue11,
-        500: blueDark.blue10,
-        600: blueDark.blue9,
-        700: blueDark.blue8,
-        800: blueDark.blue6,
-        900: blueDark.blue2,
-      },
-      green: {
-        50: greenDark.green12,
-        100: green.green6,
-        200: green.green7,
-        300: green.green8,
-        400: greenDark.green10,
-        500: greenDark.green9,
-        600: green.green10,
-        700: green.green11,
-        800: greenDark.green7,
-        900: greenDark.green6,
-      },
-      yellow: {
-        50: yellow.yellow2,
-        100: yellow.yellow3,
-        200: yellow.yellow5,
-        300: yellowDark.yellow10,
-        400: yellowDark.yellow9,
-        500: yellowDark.yellow11,
-        600: yellow.yellow8,
-        700: yellowDark.yellow7,
-        800: yellowDark.yellow2,
-        900: yellowDark.yellow1,
-      },
-      slate: {
-        25: slate.slate2,
-        50: slate.slate3,
-        75: slate.slate4,
-        100: slate.slate5,
-        200: slate.slate7,
-        300: slate.slate8,
-        400: slateDark.slate11,
-        500: slateDark.slate10,
-        600: slate.slate11,
-        700: slateDark.slate8,
-        800: slateDark.slate4,
-        900: slateDark.slate1,
-      },
-      black: {
-        50: slate.slate2,
-        100: slateDark.slate12,
-        200: slate.slate7,
-        300: slate.slate8,
-        400: slateDark.slate11,
-        500: slate.slate9,
-        600: slateDark.slate9,
-        700: slateDark.slate8,
-        800: slateDark.slate7,
-        900: slateDark.slate2,
-      },
-      red: {
-        50: redDark.red12,
-        100: red.red6,
-        200: red.red8,
-        300: redDark.red11,
-        400: redDark.red10,
-        500: red.red9,
-        600: red.red10,
-        700: red.red11,
-        800: redDark.red8,
-        900: red.red12,
-      },
-      violet: {
-        50: violet.violet1,
-        100: violetDark.violet12,
-        200: violet.violet6,
-        300: violet.violet8,
-        400: violet.violet11,
-        500: violet.violet9,
-        600: violetDark.violet8,
-        700: violetDark.violet7,
-        800: violetDark.violet6,
-        900: violet.violet12,
-      },
+      ...colors,
       body: slateDark.slate7,
     },
     keyframes: {

theme/colors.js

@@ -0,0 +1,285 @@
+const {
+  blue,
+  blueDark,
+  green,
+  greenDark,
+  yellow,
+  yellowDark,
+  slate,
+  slateDark,
+  red,
+  redDark,
+  violet,
+  violetDark,
+} = require('@radix-ui/colors');
+export const colors = {
+  woot: {
+    25: blue.blue2,
+    50: blue.blue3,
+    75: blue.blue4,
+    100: blue.blue5,
+    200: blue.blue7,
+    300: blue.blue8,
+    400: blueDark.blue11,
+    500: blueDark.blue10,
+    600: blueDark.blue9,
+    700: blueDark.blue8,
+    800: blueDark.blue6,
+    900: blueDark.blue2,
+  },
+  green: {
+    50: greenDark.green12,
+    100: green.green6,
+    200: green.green7,
+    300: green.green8,
+    400: greenDark.green10,
+    500: greenDark.green9,
+    600: green.green10,
+    700: green.green11,
+    800: greenDark.green7,
+    900: greenDark.green6,
+  },
+  yellow: {
+    50: yellow.yellow2,
+    100: yellow.yellow3,
+    200: yellow.yellow5,
+    300: yellowDark.yellow10,
+    400: yellowDark.yellow9,
+    500: yellowDark.yellow11,
+    600: yellow.yellow8,
+    700: yellowDark.yellow7,
+    800: yellowDark.yellow2,
+    900: yellowDark.yellow1,
+  },
+  slate: {
+    25: slate.slate2,
+    50: slate.slate3,
+    75: slate.slate4,
+    100: slate.slate5,
+    200: slate.slate7,
+    300: slate.slate8,
+    400: slateDark.slate11,
+    500: slateDark.slate10,
+    600: slate.slate11,
+    700: slateDark.slate8,
+    800: slateDark.slate4,
+    900: slateDark.slate1,
+  },
+  black: {
+    50: slate.slate2,
+    100: slateDark.slate12,
+    200: slate.slate7,
+    300: slate.slate8,
+    400: slateDark.slate11,
+    500: slate.slate9,
+    600: slateDark.slate9,
+    700: slateDark.slate8,
+    800: slateDark.slate7,
+    900: slateDark.slate2,
+  },
+  red: {
+    50: redDark.red12,
+    100: red.red6,
+    200: red.red8,
+    300: redDark.red11,
+    400: redDark.red10,
+    500: red.red9,
+    600: red.red10,
+    700: red.red11,
+    800: redDark.red8,
+    900: red.red12,
+  },
+  violet: {
+    50: violet.violet1,
+    100: violetDark.violet12,
+    200: violet.violet6,
+    300: violet.violet8,
+    400: violet.violet11,
+    500: violet.violet9,
+    600: violetDark.violet8,
+    700: violetDark.violet7,
+    800: violetDark.violet6,
+    900: violet.violet12,
+  },
+  primary: {
+    25: 'rgb(var(--color-primary-25) / <alpha-value>)',
+    50: 'rgb(var(--color-primary-50) / <alpha-value>)',
+    75: 'rgb(var(--color-primary-75) / <alpha-value>)',
+    100: 'rgb(var(--color-primary-100) / <alpha-value>)',
+    200: 'rgb(var(--color-primary-200) / <alpha-value>)',
+    300: 'rgb(var(--color-primary-300) / <alpha-value>)',
+    400: 'rgb(var(--color-primary-400) / <alpha-value>)',
+    500: 'rgb(var(--color-primary-500) / <alpha-value>)',
+    600: 'rgb(var(--color-primary-600) / <alpha-value>)',
+    700: 'rgb(var(--color-primary-700) / <alpha-value>)',
+    800: 'rgb(var(--color-primary-800) / <alpha-value>)',
+    900: 'rgb(var(--color-primary-900) / <alpha-value>)',
+  },
+  ash: {
+    25: 'rgb(var(--color-ash-25) / <alpha-value>)',
+    50: 'rgb(var(--color-ash-50) / <alpha-value>)',
+    75: 'rgb(var(--color-ash-75) / <alpha-value>)',
+    100: 'rgb(var(--color-ash-100) / <alpha-value>)',
+    200: 'rgb(var(--color-ash-200) / <alpha-value>)',
+    300: 'rgb(var(--color-ash-300) / <alpha-value>)',
+    400: 'rgb(var(--color-ash-400) / <alpha-value>)',
+    500: 'rgb(var(--color-ash-500) / <alpha-value>)',
+    600: 'rgb(var(--color-ash-600) / <alpha-value>)',
+    700: 'rgb(var(--color-ash-700) / <alpha-value>)',
+    800: 'rgb(var(--color-ash-800) / <alpha-value>)',
+    900: 'rgb(var(--color-ash-900) / <alpha-value>)',
+  },
+  teal: {
+    25: 'rgb(var(--color-teal-25) / <alpha-value>)',
+    50: 'rgb(var(--color-teal-50) / <alpha-value>)',
+    100: 'rgb(var(--color-teal-100) / <alpha-value>)',
+    200: 'rgb(var(--color-teal-200) / <alpha-value>)',
+    300: 'rgb(var(--color-teal-300) / <alpha-value>)',
+    400: 'rgb(var(--color-teal-400) / <alpha-value>)',
+    500: 'rgb(var(--color-teal-500) / <alpha-value>)',
+    600: 'rgb(var(--color-teal-600) / <alpha-value>)',
+    700: 'rgb(var(--color-teal-700) / <alpha-value>)',
+    800: 'rgb(var(--color-teal-800) / <alpha-value>)',
+    900: 'rgb(var(--color-teal-900) / <alpha-value>)',
+  },
+  amber: {
+    25: 'rgb(var(--color-amber-25) / <alpha-value>)',
+    50: 'rgb(var(--color-amber-50) / <alpha-value>)',
+    75: 'rgb(var(--color-amber-75) / <alpha-value>)',
+    100: 'rgb(var(--color-amber-100) / <alpha-value>)',
+    200: 'rgb(var(--color-amber-200) / <alpha-value>)',
+    300: 'rgb(var(--color-amber-300) / <alpha-value>)',
+    400: 'rgb(var(--color-amber-400) / <alpha-value>)',
+    500: 'rgb(var(--color-amber-500) / <alpha-value>)',
+    600: 'rgb(var(--color-amber-600) / <alpha-value>)',
+    700: 'rgb(var(--color-amber-700) / <alpha-value>)',
+    800: 'rgb(var(--color-amber-800) / <alpha-value>)',
+    900: 'rgb(var(--color-amber-900) / <alpha-value>)',
+  },
+  ruby: {
+    25: 'rgb(var(--color-ruby-25) / <alpha-value>)',
+    50: 'rgb(var(--color-ruby-50) / <alpha-value>)',
+    75: 'rgb(var(--color-ruby-75) / <alpha-value>)',
+    100: 'rgb(var(--color-ruby-100) / <alpha-value>)',
+    200: 'rgb(var(--color-ruby-200) / <alpha-value>)',
+    300: 'rgb(var(--color-ruby-300) / <alpha-value>)',
+    400: 'rgb(var(--color-ruby-400) / <alpha-value>)',
+    500: 'rgb(var(--color-ruby-500) / <alpha-value>)',
+    600: 'rgb(var(--color-ruby-600) / <alpha-value>)',
+    700: 'rgb(var(--color-ruby-700) / <alpha-value>)',
+    800: 'rgb(var(--color-ruby-800) / <alpha-value>)',
+    900: 'rgb(var(--color-ruby-900) / <alpha-value>)',
+  },
+  grass: {
+    25: 'rgb(var(--color-green-25) / <alpha-value>)',
+    50: 'rgb(var(--color-green-50) / <alpha-value>)',
+    75: 'rgb(var(--color-green-75) / <alpha-value>)',
+    100: 'rgb(var(--color-green-100) / <alpha-value>)',
+    200: 'rgb(var(--color-green-200) / <alpha-value>)',
+    300: 'rgb(var(--color-green-300) / <alpha-value>)',
+    400: 'rgb(var(--color-green-400) / <alpha-value>)',
+    500: 'rgb(var(--color-green-500) / <alpha-value>)',
+    600: 'rgb(var(--color-green-600) / <alpha-value>)',
+    700: 'rgb(var(--color-green-700) / <alpha-value>)',
+    800: 'rgb(var(--color-green-800) / <alpha-value>)',
+    900: 'rgb(var(--color-green-900) / <alpha-value>)',
+  },
+  mint: {
+    25: 'rgb(var(--color-mint-25) / <alpha-value>)',
+    50: 'rgb(var(--color-mint-50) / <alpha-value>)',
+    75: 'rgb(var(--color-mint-75) / <alpha-value>)',
+    100: 'rgb(var(--color-mint-100) / <alpha-value>)',
+    200: 'rgb(var(--color-mint-200) / <alpha-value>)',
+    300: 'rgb(var(--color-mint-300) / <alpha-value>)',
+    400: 'rgb(var(--color-mint-400) / <alpha-value>)',
+    500: 'rgb(var(--color-mint-500) / <alpha-value>)',
+    600: 'rgb(var(--color-mint-600) / <alpha-value>)',
+    700: 'rgb(var(--color-mint-700) / <alpha-value>)',
+    800: 'rgb(var(--color-mint-800) / <alpha-value>)',
+    900: 'rgb(var(--color-mint-900) / <alpha-value>)',
+  },
+  sky: {
+    25: 'rgb(var(--color-sky-25) / <alpha-value>)',
+    50: 'rgb(var(--color-sky-50) / <alpha-value>)',
+    75: 'rgb(var(--color-sky-75) / <alpha-value>)',
+    100: 'rgb(var(--color-sky-100) / <alpha-value>)',
+    200: 'rgb(var(--color-sky-200) / <alpha-value>)',
+    300: 'rgb(var(--color-sky-300) / <alpha-value>)',
+    400: 'rgb(var(--color-sky-400) / <alpha-value>)',
+    500: 'rgb(var(--color-sky-500) / <alpha-value>)',
+    600: 'rgb(var(--color-sky-600) / <alpha-value>)',
+    700: 'rgb(var(--color-sky-700) / <alpha-value>)',
+    800: 'rgb(var(--color-sky-800) / <alpha-value>)',
+    900: 'rgb(var(--color-sky-900) / <alpha-value>)',
+  },
+  indigo: {
+    25: 'rgb(var(--color-indigo-25) / <alpha-value>)',
+    50: 'rgb(var(--color-indigo-50) / <alpha-value>)',
+    75: 'rgb(var(--color-indigo-75) / <alpha-value>)',
+    100: 'rgb(var(--color-indigo-100) / <alpha-value>)',
+    200: 'rgb(var(--color-indigo-200) / <alpha-value>)',
+    300: 'rgb(var(--color-indigo-300) / <alpha-value>)',
+    400: 'rgb(var(--color-indigo-400) / <alpha-value>)',
+    500: 'rgb(var(--color-indigo-500) / <alpha-value>)',
+    600: 'rgb(var(--color-indigo-600) / <alpha-value>)',
+    700: 'rgb(var(--color-indigo-700) / <alpha-value>)',
+    800: 'rgb(var(--color-indigo-800) / <alpha-value>)',
+    900: 'rgb(var(--color-indigo-900) / <alpha-value>)',
+  },
+  iris: {
+    25: 'rgb(var(--color-iris-25) / <alpha-value>)',
+    50: 'rgb(var(--color-iris-50) / <alpha-value>)',
+    75: 'rgb(var(--color-iris-75) / <alpha-value>)',
+    100: 'rgb(var(--color-iris-100) / <alpha-value>)',
+    200: 'rgb(var(--color-iris-200) / <alpha-value>)',
+    300: 'rgb(var(--color-iris-300) / <alpha-value>)',
+    400: 'rgb(var(--color-iris-400) / <alpha-value>)',
+    500: 'rgb(var(--color-iris-500) / <alpha-value>)',
+    600: 'rgb(var(--color-iris-600) / <alpha-value>)',
+    700: 'rgb(var(--color-iris-700) / <alpha-value>)',
+    800: 'rgb(var(--color-iris-800) / <alpha-value>)',
+    900: 'rgb(var(--color-iris-900) / <alpha-value>)',
+  },
+  purple: {
+    25: 'rgb(var(--color-violet-25) / <alpha-value>)',
+    50: 'rgb(var(--color-violet-50) / <alpha-value>)',
+    75: 'rgb(var(--color-violet-75) / <alpha-value>)',
+    100: 'rgb(var(--color-violet-100) / <alpha-value>)',
+    200: 'rgb(var(--color-violet-200) / <alpha-value>)',
+    300: 'rgb(var(--color-violet-300) / <alpha-value>)',
+    400: 'rgb(var(--color-violet-400) / <alpha-value>)',
+    500: 'rgb(var(--color-violet-500) / <alpha-value>)',
+    600: 'rgb(var(--color-violet-600) / <alpha-value>)',
+    700: 'rgb(var(--color-violet-700) / <alpha-value>)',
+    800: 'rgb(var(--color-violet-800) / <alpha-value>)',
+    900: 'rgb(var(--color-violet-900) / <alpha-value>)',
+  },
+  pink: {
+    25: 'rgb(var(--color-pink-25) / <alpha-value>)',
+    50: 'rgb(var(--color-pink-50) / <alpha-value>)',
+    75: 'rgb(var(--color-pink-75) / <alpha-value>)',
+    100: 'rgb(var(--color-pink-100) / <alpha-value>)',
+    200: 'rgb(var(--color-pink-200) / <alpha-value>)',
+    300: 'rgb(var(--color-pink-300) / <alpha-value>)',
+    400: 'rgb(var(--color-pink-400) / <alpha-value>)',
+    500: 'rgb(var(--color-pink-500) / <alpha-value>)',
+    600: 'rgb(var(--color-pink-600) / <alpha-value>)',
+    700: 'rgb(var(--color-pink-700) / <alpha-value>)',
+    800: 'rgb(var(--color-pink-800) / <alpha-value>)',
+    900: 'rgb(var(--color-pink-900) / <alpha-value>)',
+  },
+  orange: {
+    25: 'rgb(var(--color-orange-25) / <alpha-value>)',
+    50: 'rgb(var(--color-orange-50) / <alpha-value>)',
+    75: 'rgb(var(--color-orange-75) / <alpha-value>)',
+    100: 'rgb(var(--color-orange-100) / <alpha-value>)',
+    200: 'rgb(var(--color-orange-200) / <alpha-value>)',
+    300: 'rgb(var(--color-orange-300) / <alpha-value>)',
+    400: 'rgb(var(--color-orange-400) / <alpha-value>)',
+    500: 'rgb(var(--color-orange-500) / <alpha-value>)',
+    600: 'rgb(var(--color-orange-600) / <alpha-value>)',
+    700: 'rgb(var(--color-orange-700) / <alpha-value>)',
+    800: 'rgb(var(--color-orange-800) / <alpha-value>)',
+    900: 'rgb(var(--color-orange-900) / <alpha-value>)',
+  },
+};

yarn.lock

@@ -3501,6 +3501,11 @@
   resolved "https://registry.yarnpkg.com/@eslint/js/-/js-8.50.0.tgz#9e93b850f0f3fa35f5fa59adfd03adae8488e484"
   integrity sha512-NCC3zz2+nvYd+Ckfh87rA47zfu2QsQpvc6k1yzTk+b9KzRj0wkGa8LSoGOXN6Zv4lRf/EIoZ80biDh9HOI+RNQ==
 
+"@graphql-typed-document-node/core@^3.1.0":
+  version "3.2.0"
+  resolved "https://registry.yarnpkg.com/@graphql-typed-document-node/core/-/core-3.2.0.tgz#5f3d96ec6b2354ad6d8a28bf216a1d97b5426861"
+  integrity sha512-mB9oAsNCm9aM3/SOv4YtBMqZbYj10R7dkq8byBqxGY/ncFwhf2oQzMV+LCRlWoDSEBJ3COiR1yeDvMtsoOsuFQ==
+
 "@hcaptcha/vue-hcaptcha@^0.3.2":
   version "0.3.2"
   resolved "https://registry.yarnpkg.com/@hcaptcha/vue-hcaptcha/-/vue-hcaptcha-0.3.2.tgz#0f77d6fc19bc47eadb6b2181eee5fc132441a942"
@@ -3872,6 +3877,15 @@
     typescript "^4.9.5"
     unfetch "^4.1.0"
 
+"@linear/sdk@^20.0.0":
+  version "20.0.0"
+  resolved "https://registry.yarnpkg.com/@linear/sdk/-/sdk-20.0.0.tgz#a15afb3abf3cd2d48375f42d39d99d127dc2aa17"
+  integrity sha512-LljgBsSRzU++Jl7eIJhL8Z8Btso+rFN4lWeV3fg0RVfONlW0PEPLkaKJDBdA2NQ2TzpMTCJ6xcDwvIvDSQo6Ww==
+  dependencies:
+    "@graphql-typed-document-node/core" "^3.1.0"
+    graphql "^15.4.0"
+    isomorphic-unfetch "^3.1.0"
+
 "@lit-labs/ssr-dom-shim@^1.0.0", "@lit-labs/ssr-dom-shim@^1.1.0":
   version "1.1.1"
   resolved "https://registry.yarnpkg.com/@lit-labs/ssr-dom-shim/-/ssr-dom-shim-1.1.1.tgz#64df34e2f12e68e78ac57e571d25ec07fa460ca9"
@@ -11934,6 +11948,11 @@ graphemer@^1.4.0:
   resolved "https://registry.yarnpkg.com/graphemer/-/graphemer-1.4.0.tgz#fb2f1d55e0e3a1849aeffc90c4fa0dd53a0e66c6"
   integrity sha512-EtKwoO6kxCL9WO5xipiHTZlSzBm7WLT627TqC/uVRd0HKmq8NXyebnNYxDoBi7wt8eTWrUrKXCOVaFq9x1kgag==
 
+graphql@^15.4.0:
+  version "15.8.0"
+  resolved "https://registry.yarnpkg.com/graphql/-/graphql-15.8.0.tgz#33410e96b012fa3bdb1091cc99a94769db212b38"
+  integrity sha512-5gghUc24tP9HRznNpV2+FIoq3xKkj5dTQqf4v0CpdPbFVwFkWoxOM+o+2OC9ZSvjEMTjfmG9QT+gcvggTwW1zw==
+
 handle-thing@^2.0.0:
   version "2.0.1"
   resolved "https://registry.yarnpkg.com/handle-thing/-/handle-thing-2.0.1.tgz#857f79ce359580c340d43081cc648970d0bb234e"
@@ -14396,16 +14415,6 @@ loglevel@^1.6.8:
   resolved "https://registry.yarnpkg.com/loglevel/-/loglevel-1.7.1.tgz#005fde2f5e6e47068f935ff28573e125ef72f197"
   integrity sha512-Hesni4s5UkWkwCGJMQGAh71PaLUmKFM60dHvq0zi/vDhhrzuk+4GgNbTXJ12YYQJn6ZKBDNIjYcuQGKudvqrIw==
 
-logrocket-vuex@^0.0.3:
-  version "0.0.3"
-  resolved "https://registry.yarnpkg.com/logrocket-vuex/-/logrocket-vuex-0.0.3.tgz#e11d65d384f0c9fdac72f984436cc038adf3db90"
-  integrity sha512-Xnl3pBEkc/bbtZ5JEtFwqNjVuLzVEohlBpyQHP47BlO+/6sFmSM2JcNWojysYUo4cp3IWpmWXcezax2+Cq4RsA==
-
-logrocket@^3.0.1:
-  version "3.0.1"
-  resolved "https://registry.yarnpkg.com/logrocket/-/logrocket-3.0.1.tgz#c746e8df3d5fee999b152975e51db1908357a6f0"
-  integrity sha512-jOWG+jEzobKVxGytzZ+4KGm2kiMQMRTHab2uDWQyVZcHfEF38BlCH1yjQVY4LCmuQUwZitP9biMzJZnyUQ0dtQ==
-
 loose-envify@^1.1.0, loose-envify@^1.2.0, loose-envify@^1.4.0:
   version "1.4.0"
   resolved "https://registry.yarnpkg.com/loose-envify/-/loose-envify-1.4.0.tgz#71ee51fa7be4caec1a63839f7e682d8132d30caf"
@@ -19625,6 +19634,11 @@ tinycolor2@^1.1.2:
   resolved "https://registry.yarnpkg.com/tinycolor2/-/tinycolor2-1.4.2.tgz#3f6a4d1071ad07676d7fa472e1fac40a719d8803"
   integrity sha512-vJhccZPs965sV/L2sU4oRQVAos0pQXwsvTLkWYdqJ+a8Q5kPFzJTuOFwy7UniPli44NKQGAglksjvOcpo95aZA==
 
+tinykeys@^2.1.0:
+  version "2.1.0"
+  resolved "https://registry.yarnpkg.com/tinykeys/-/tinykeys-2.1.0.tgz#1341563e92a7fac9ca90053fddaf2b7553500298"
+  integrity sha512-/MESnqBD1xItZJn5oGQ4OsNORQgJfPP96XSGoyu4eLpwpL0ifO0SYR5OD76u0YMhMXsqkb0UqvI9+yXTh4xv8Q==
+
 titleize@^3.0.0:
   version "3.0.0"
   resolved "https://registry.yarnpkg.com/titleize/-/titleize-3.0.0.tgz#71c12eb7fdd2558aa8a44b0be83b8a76694acd53"