feat: colors for dark mode

fix: input focus states
Updates form input import path
2023-12-27 16:53:47 +05:30 · 2023-12-27 16:51:07 +05:30 · 2023-12-21 16:29:26 -08:00 · 2023-12-18 17:49:20 +05:30 · 2023-12-18 17:43:58 +05:30 · 2023-12-18 17:42:09 +05:30
751 changed files with 9698 additions and 14132 deletions
@@ -2,7 +2,7 @@
 # It has the dependencies already installed so that codespace will boot up fast
 FROM ghcr.io/chatwoot/chatwoot_codespace:latest

-# Do the set up required for chatwoot app
+# Do the set up required for chatwoot app 
 WORKDIR /workspace
 COPY . /workspace
 RUN yarn && gem install bundler && bundle install
@@ -1,14 +1,10 @@

-ARG VARIANT
-
-FROM mcr.microsoft.com/vscode/devcontainers/base:0-${VARIANT}
-
-ARG NODE_VERSION
-ARG RUBY_VERSION
-ARG USER_UID
-ARG USER_GID
+ARG VARIANT=ubuntu-20.04
+FROM mcr.microsoft.com/vscode/devcontainers/base:${VARIANT}

 # Update args in docker-compose.yaml to set the UID/GID of the "vscode" user.
+ARG USER_UID=1000
+ARG USER_GID=$USER_UID
 RUN if [ "$USER_GID" != "1000" ] || [ "$USER_UID" != "1000" ]; then \
        groupmod --gid $USER_GID vscode \
        && usermod --uid $USER_UID --gid $USER_GID vscode \
@@ -31,10 +27,10 @@ RUN apt-get update && export DEBIAN_FRONTEND=noninteractive \
    tmux \
    zsh \
    git-flow \
-    npm \
-    libyaml-dev
+    npm

 # Install rbenv and ruby
+ARG RUBY_VERSION="3.2.2"
 RUN git clone https://github.com/rbenv/rbenv.git ~/.rbenv \
    &&  echo 'export PATH="$HOME/.rbenv/bin:$PATH"' >> ~/.bashrc \
    &&  echo 'eval "$(rbenv init -)"' >> ~/.bashrc
@@ -50,7 +46,7 @@ RUN rbenv install $RUBY_VERSION && \
 RUN curl -L https://github.com/DarthSim/overmind/releases/download/v2.1.0/overmind-v2.1.0-linux-amd64.gz > overmind.gz \
  && gunzip overmind.gz \
  && sudo mv overmind /usr/local/bin \
-  && chmod +x /usr/local/bin/overmind
+  && chmod +x /usr/local/bin/overmind 


 # Install gh
@@ -60,7 +56,7 @@ RUN curl -fsSL https://cli.github.com/packages/githubcli-archive-keyring.gpg | s
   && sudo apt install gh


-# Do the set up required for chatwoot app
+# Do the set up required for chatwoot app 
 WORKDIR /workspace
 COPY . /workspace

@@ -69,7 +65,8 @@ COPY Gemfile Gemfile.lock ./
 RUN gem install bundler && bundle install

 # set up node js
-RUN npm install n -g && \
-    n $NODE_VERSION
+RUN npm install npm@latest -g && \
+    npm install n -g && \
+    n latest
 RUN npm install --global yarn
 RUN yarn
@@ -1,41 +1,30 @@
 # https://github.com/microsoft/vscode-dev-containers/blob/master/containers/python-3-postgres/.devcontainer/docker-compose.yml
 # https://github.com/microsoft/vscode-dev-containers/blob/master/containers/ruby-rails/.devcontainer/devcontainer.json
-#
+# 

 version: '3'

 services:
-  base: 
-    build:
-      context: ..
-      dockerfile: .devcontainer/Dockerfile.base
-      args:
-        VARIANT: "ubuntu-22.04"
-        NODE_VERSION: "20.9.0"
-        RUBY_VERSION: "3.2.2"
-        # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
-        USER_UID: "1000"
-        USER_GID: "1000"
-    image: base:latest
-        
-  app:
+  app: 
    build:
      context: ..
      dockerfile: .devcontainer/Dockerfile
      args:
-        VARIANT: "ubuntu-22.04"
-        NODE_VERSION: "20.9.0"
-        RUBY_VERSION: "3.2.2"
+        # Update 'VARIANT' to pick a Ruby version: https://github.com/microsoft/vscode-dev-containers/tree/main/containers/ruby
+        VARIANT: 3
+        # [Choice] Install Node.js
+        INSTALL_NODE: "true"
+        NODE_VERSION: "lts/*"
        # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
-        USER_UID: "1000"
-        USER_GID: "1000"
+        USER_UID: 1000
+        USER_GID: 1000

    volumes:
      - ..:/workspace:cached
-
+  
    # Overrides default command so things don't shut down after the process ends.
    command: sleep infinity
-
+    
    # Runs app on the same network as the database container, allows "forwardPorts" in devcontainer.json function.
    network_mode: service:db

@@ -60,7 +49,8 @@ services:
    restart: unless-stopped
    image: mailhog/mailhog
    network_mode: service:db
-
+  
 volumes:
  postgres-data:
  redis-data:
+  
@@ -19,6 +19,5 @@ jobs:

    - name: Build the Codespace Base Image
      run: |
-        docker-compose -f .devcontainer/docker-compose.yml build base
-        docker tag base:latest ghcr.io/chatwoot/chatwoot_codespace:latest
+        docker build . -t ghcr.io/chatwoot/chatwoot_codespace:latest -f .devcontainer/Dockerfile.base 
        docker push ghcr.io/chatwoot/chatwoot_codespace:latest
@@ -75,8 +75,8 @@ gem 'jwt'
 gem 'pundit'
 # super admin
 gem 'administrate', '>= 0.19.0'
-gem 'administrate-field-active_storage', '>= 1.0.1'
-gem 'administrate-field-belongs_to_search', '>= 0.9.0'
+gem 'administrate-field-active_storage', '>= 1.0.0'
+gem 'administrate-field-belongs_to_search'

 ##--- gems for pubsub service ---##
 # https://karolgalanciak.com/blog/2019/11/30/from-activerecord-callbacks-to-publish-slash-subscribe-pattern-and-event-driven-design/
@@ -109,14 +109,14 @@ gem 'elastic-apm', require: false
 gem 'newrelic_rpm', require: false
 gem 'newrelic-sidekiq-metrics', '>= 1.6.2', require: false
 gem 'scout_apm', require: false
-gem 'sentry-rails', '>= 5.14.0', require: false
+gem 'sentry-rails', '>= 5.13.0', require: false
 gem 'sentry-ruby', require: false
-gem 'sentry-sidekiq', '>= 5.14.0', require: false
+gem 'sentry-sidekiq', '>= 5.13.0', require: false

 ##-- background job processing --##
 gem 'sidekiq', '>= 7.1.3'
 # We want cron jobs
-gem 'sidekiq-cron', '>= 1.12.0'
+gem 'sidekiq-cron', '>= 1.11.0'

 ##-- Push notification service --##
 gem 'fcm'
@@ -162,7 +162,7 @@ gem 'omniauth-oauth2'
 gem 'audited', '~> 5.4', '>= 5.4.1'

 # need for google auth
-gem 'omniauth', '>= 2.1.2'
+gem 'omniauth'
 gem 'omniauth-google-oauth2'
 gem 'omniauth-rails_csrf_protection', '~> 1.0'

@@ -198,7 +198,7 @@ group :development do
  gem 'squasher'

  # profiling
-  gem 'rack-mini-profiler', '>= 3.2.0', require: false
+  gem 'rack-mini-profiler', '>= 3.1.1', require: false
  gem 'stackprof'
  # Should install the associated chrome extension to view query logs
  gem 'meta_request'
@@ -224,7 +224,7 @@ group :development, :test do
  gem 'byebug', platform: :mri
  gem 'climate_control'
  gem 'debug', '~> 1.8'
-  gem 'factory_bot_rails', '>= 6.4.3'
+  gem 'factory_bot_rails'
  gem 'listen'
  gem 'mock_redis'
  gem 'pry-rails'
@@ -113,13 +113,13 @@ GEM
      kaminari (>= 1.0)
      sassc-rails (~> 2.1)
      selectize-rails (~> 0.6)
-    administrate-field-active_storage (1.0.1)
+    administrate-field-active_storage (1.0.0)
      administrate (>= 0.2.2)
      rails (>= 7.0)
-    administrate-field-belongs_to_search (0.9.0)
+    administrate-field-belongs_to_search (0.8.0)
      administrate (>= 0.3, < 1.0)
      jbuilder (~> 2)
-      rails (>= 4.2, < 7.2)
+      rails (>= 4.2, < 7.1)
      selectize-rails (~> 0.6)
    annotate (3.2.0)
      activerecord (>= 3.2, < 8.0)
@@ -230,10 +230,10 @@ GEM
    facebook-messenger (2.0.1)
      httparty (~> 0.13, >= 0.13.7)
      rack (>= 1.4.5)
-    factory_bot (6.4.5)
+    factory_bot (6.2.1)
      activesupport (>= 5.0.0)
-    factory_bot_rails (6.4.3)
-      factory_bot (~> 6.4)
+    factory_bot_rails (6.2.0)
+      factory_bot (~> 6.2.0)
      railties (>= 5.0.0)
    faker (3.2.0)
      i18n (>= 1.8.11, < 2)
@@ -472,7 +472,7 @@ GEM
      activerecord (>= 5.2)
    net-http-persistent (4.0.2)
      connection_pool (~> 2.2)
-    net-imap (0.4.9)
+    net-imap (0.4.5)
      date
      net-protocol
    net-pop (0.1.2)
@@ -487,15 +487,15 @@ GEM
      sidekiq
    newrelic_rpm (9.6.0)
      base64
-    nio4r (2.7.0)
-    nokogiri (1.16.0)
+    nio4r (2.6.0)
+    nokogiri (1.15.5)
      mini_portile2 (~> 2.8.2)
      racc (~> 1.4)
-    nokogiri (1.16.0-arm64-darwin)
+    nokogiri (1.15.5-arm64-darwin)
      racc (~> 1.4)
-    nokogiri (1.16.0-x86_64-darwin)
+    nokogiri (1.15.5-x86_64-darwin)
      racc (~> 1.4)
-    nokogiri (1.16.0-x86_64-linux)
+    nokogiri (1.15.5-x86_64-linux)
      racc (~> 1.4)
    numo-narray (0.9.2.1)
    oauth (1.1.0)
@@ -511,7 +511,7 @@ GEM
      rack (>= 1.2, < 4)
      snaky_hash (~> 2.0)
      version_gem (~> 1.1)
-    omniauth (2.1.2)
+    omniauth (2.1.1)
      hashie (>= 3.4.6)
      rack (>= 2.2.3)
      rack-protection
@@ -553,7 +553,7 @@ GEM
    pry-rails (0.3.9)
      pry (>= 0.10.4)
    public_suffix (5.0.1)
-    puma (6.4.2)
+    puma (6.3.1)
      nio4r (~> 2.0)
    pundit (2.3.0)
      activesupport (>= 3.0.0)
@@ -566,10 +566,10 @@ GEM
      rack (< 4)
    rack-cors (2.0.1)
      rack (>= 2.0.0)
-    rack-mini-profiler (3.2.0)
+    rack-mini-profiler (3.1.1)
      rack (>= 1.2.0)
-    rack-protection (3.1.0)
-      rack (~> 2.2, >= 2.2.4)
+    rack-protection (3.0.6)
+      rack
    rack-proxy (0.7.6)
      rack
    rack-test (2.1.0)
@@ -610,7 +610,7 @@ GEM
      ffi (~> 1.0)
    redis (5.0.6)
      redis-client (>= 0.9.0)
-    redis-client (0.19.0)
+    redis-client (0.18.0)
      connection_pool
    redis-namespace (1.10.0)
      redis (>= 4)
@@ -709,13 +709,13 @@ GEM
      activesupport (>= 4)
    selectize-rails (0.12.6)
    semantic_range (3.0.0)
-    sentry-rails (5.14.0)
+    sentry-rails (5.13.0)
      railties (>= 5.0)
-      sentry-ruby (~> 5.14.0)
-    sentry-ruby (5.14.0)
+      sentry-ruby (~> 5.13.0)
+    sentry-ruby (5.13.0)
      concurrent-ruby (~> 1.0, >= 1.0.2)
-    sentry-sidekiq (5.14.0)
-      sentry-ruby (~> 5.14.0)
+    sentry-sidekiq (5.13.0)
+      sentry-ruby (~> 5.13.0)
      sidekiq (>= 3.0)
    sexp_processor (4.17.0)
    shoulda-matchers (5.3.0)
@@ -725,7 +725,7 @@ GEM
      connection_pool (>= 2.3.0)
      rack (>= 2.2.4)
      redis-client (>= 0.14.0)
-    sidekiq-cron (1.12.0)
+    sidekiq-cron (1.11.0)
      fugit (~> 1.8)
      globalid (>= 1.0.1)
      sidekiq (>= 6)
@@ -841,8 +841,8 @@ DEPENDENCIES
  activerecord-import
  acts-as-taggable-on
  administrate (>= 0.19.0)
-  administrate-field-active_storage (>= 1.0.1)
-  administrate-field-belongs_to_search (>= 0.9.0)
+  administrate-field-active_storage (>= 1.0.0)
+  administrate-field-belongs_to_search
  annotate
  attr_extras
  audited (~> 5.4, >= 5.4.1)
@@ -870,7 +870,7 @@ DEPENDENCIES
  elastic-apm
  email_reply_trimmer
  facebook-messenger
-  factory_bot_rails (>= 6.4.3)
+  factory_bot_rails
  faker
  fcm
  flag_shih_tzu
@@ -905,7 +905,7 @@ DEPENDENCIES
  neighbor
  newrelic-sidekiq-metrics (>= 1.6.2)
  newrelic_rpm
-  omniauth (>= 2.1.2)
+  omniauth
  omniauth-google-oauth2
  omniauth-oauth2
  omniauth-rails_csrf_protection (~> 1.0)
@@ -918,7 +918,7 @@ DEPENDENCIES
  pundit
  rack-attack (>= 6.7.0)
  rack-cors
-  rack-mini-profiler (>= 3.2.0)
+  rack-mini-profiler (>= 3.1.1)
  rack-timeout
  rails (~> 7.0.8.0)
  redis
@@ -935,12 +935,12 @@ DEPENDENCIES
  scout_apm
  scss_lint
  seed_dump
-  sentry-rails (>= 5.14.0)
+  sentry-rails (>= 5.13.0)
  sentry-ruby
-  sentry-sidekiq (>= 5.14.0)
+  sentry-sidekiq (>= 5.13.0)
  shoulda-matchers
  sidekiq (>= 7.1.3)
-  sidekiq-cron (>= 1.12.0)
+  sidekiq-cron (>= 1.11.0)
  simplecov (= 0.17.1)
  slack-ruby-client (~> 2.2.0)
  spring
@@ -118,4 +118,4 @@ Thanks goes to all these [wonderful people](https://www.chatwoot.com/docs/contri
 <a href="https://github.com/chatwoot/chatwoot/graphs/contributors"><img src="https://opencollective.com/chatwoot/contributors.svg?width=890&button=false" /></a>


-*Chatwoot* &copy; 2017-2024, Chatwoot Inc - Released under the MIT License.
+*Chatwoot* &copy; 2017-2023, Chatwoot Inc - Released under the MIT License.
@@ -1 +1 @@
-3.3.1
+3.1.0
@@ -1 +1 @@
-2.7.0
+2.6.0
@@ -104,7 +104,7 @@ class ContactIdentifyAction
    # TODO: replace reject { |_k, v| v.blank? } with compact_blank when rails is upgraded
    @contact.discard_invalid_attrs if discard_invalid_attrs
    @contact.save!
-    Avatar::AvatarFromUrlJob.perform_later(@contact, params[:avatar_url]) if params[:avatar_url].present? && !@contact.avatar.attached?
+    Avatar::AvatarFromUrlJob.perform_later(@contact, params[:avatar_url]) if params[:avatar_url].present?
  end

  def merge_contact(base_contact, merge_contact)
@@ -25,6 +25,7 @@
@import 'components/flashes';
@import 'components/form-actions';
@import 'components/main-content';
+@import 'components/navigation';
@import 'components/pagination';
@import 'components/search';
@import 'components/reports';
@@ -1,7 +1,7 @@
 html {
  background-color: $color-white;
  box-sizing: border-box;
-  font-size: 16px;
+  font-size: 10px;
  -webkit-font-smoothing: antialiased;
 }

@@ -16,8 +16,8 @@
 .attribute-data {
  float: left;
  margin-bottom: $base-spacing;
-  margin-left: 1.25rem;
-  width: calc(84% - 0.625rem);
+  margin-left: 2rem;
+  width: calc(84% - 1rem);
 }

 .attribute--nested {
@@ -9,22 +9,22 @@

 .field-unit__label {
  float: left;
-  margin-left: 0.625rem;
+  margin-left: 1rem;
  text-align: right;
-  width: calc(15% - 0.625rem);
+  width: calc(15% - 1rem);
 }

 .field-unit__field {
  float: left;
-  margin-left: 1.25rem;
-  max-width: 31.15rem;
+  margin-left: 2rem;
+  max-width: 50rem;
  width: 100%;
 }

 .field-unit--nested {
  border: $base-border;
  margin-left: 7.5%;
-  max-width: 37.5rem;
+  max-width: 60rem;
  padding: $small-spacing;
  width: 100%;

@@ -1,3 +1,3 @@
 .form-actions {
-  margin-left: calc(15% + 1.25rem);
+  margin-left: calc(15% + 2rem);
 }
@@ -13,10 +13,6 @@
  table {
    font-size: $font-size-small;
  }
-
-  form {
-    margin-top: $space-two;
-  }
 }

 .main-content__header {
@@ -24,7 +20,7 @@
  background-color: $color-white;
  border-bottom: 1px solid $color-border;
  display: flex;
-  min-height: 3.5rem;
+  min-height: 5.6rem;
  padding: $space-small $space-normal;
 }

@@ -0,0 +1,88 @@
+.logo-brand {
+  margin-bottom: $space-normal;
+  padding: $space-normal $space-smaller $space-small;
+  text-align: left;
+
+  img {
+    margin-bottom: $space-smaller;
+    max-height: 3rem;
+  }
+}
+
+.navigation {
+  background: $white;
+  border-right: 1px solid $color-border;
+  display: flex;
+  flex-direction: column;
+  font-size: $font-size-default;
+  font-weight: $font-weight-medium;
+  height: 100%;
+  justify-content: flex-start;
+  left: 0;
+  margin: 0;
+  overflow: auto;
+  padding: $space-normal;
+  position: fixed;
+  top: 0;
+  width: 21rem;
+  z-index: 1023;
+
+  li {
+    align-items: center;
+    display: flex;
+    font-size: $font-size-small;
+
+    a {
+      color: $color-gray;
+      text-decoration: none;
+    }
+
+    i {
+      min-width: $space-medium;
+    }
+  }
+
+  hr {
+    margin: $space-slab;
+  }
+}
+
+.navigation__link {
+  background-color: transparent;
+  color: $color-gray;
+  display: block;
+  line-height: 1;
+  margin-bottom: $space-smaller;
+  padding: $space-small;
+
+  &:hover {
+    color: $blue;
+
+    a {
+      color: $blue;
+    }
+  }
+
+
+  &.navigation__link--active {
+    background-color: $color-background;
+    border-radius: $base-border-radius;
+    color: $blue;
+
+    a {
+      color: $blue;
+    }
+  }
+}
+
+.logout {
+  bottom: $space-normal;
+  left: $space-normal;
+  position: fixed;
+}
+
+.app-version {
+  color: $color-gray;
+  font-size: $font-size-small;
+  padding-top: $space-smaller;
+}
@@ -1,7 +1,7 @@
 .search {
  margin-left: auto;
-  margin-right: 1.25rem;
-  max-width: 27.5rem;
+  margin-right: 2rem;
+  max-width: 44rem;
  position: relative;
  width: 100%;
 }
@@ -1,10 +1,10 @@
 // Typography
-$base-font-family: Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "Roboto",
+$base-font-family: PlusJakarta, Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "Roboto",
  "Oxygen", "Ubuntu", "Cantarell", "Fira Sans", "Droid Sans", "Helvetica Neue",
  sans-serif !default;
 $heading-font-family: $base-font-family !default;

-$base-font-size: 16px !default;
+$base-font-size: 14px !default;

 $base-line-height: 1.5 !default;
 $heading-line-height: 1.2 !default;
@@ -1,30 +1,30 @@
 // Font sizes
-$font-size-nano: 0.5rem;
-$font-size-micro: 0.675rem;
-$font-size-mini: 0.75rem;
-$font-size-small: 0.875rem;
-$font-size-default: 1rem;
-$font-size-medium: 1.125rem;
-$font-size-large: 1.375rem;
-$font-size-big: 1.5rem;
-$font-size-bigger: 1.75rem;
-$font-size-mega: 2.125rem;
-$font-size-giga: 2.5rem;
+$font-size-nano: 0.8rem;
+$font-size-micro: 1.0rem;
+$font-size-mini: 1.2rem;
+$font-size-small: 1.4rem;
+$font-size-default: 1.6rem;
+$font-size-medium: 1.8rem;
+$font-size-large: 2.2rem;
+$font-size-big: 2.4rem;
+$font-size-bigger: 3.0rem;
+$font-size-mega: 3.4rem;
+$font-size-giga: 4.0rem;

 // spaces
 $zero: 0;
-$space-micro: 0.125rem;
-$space-smaller: 0.25rem;
-$space-small: 0.5rem;
-$space-one: 0.675rem;
-$space-slab: 0.75rem;
-$space-normal: 1rem;
-$space-two: 1.25rem;
-$space-medium: 1.5rem;
-$space-large: 2rem;
-$space-larger: 3rem;
-$space-jumbo: 4rem;
-$space-mega: 6.25rem;
+$space-micro: 0.2rem;
+$space-smaller: 0.4rem;
+$space-small: 0.8rem;
+$space-one: 1rem;
+$space-slab: 1.2rem;
+$space-normal: 1.6rem;
+$space-two: 2.0rem;
+$space-medium: 2.4rem;
+$space-large: 3.2rem;
+$space-larger: 4.8rem;
+$space-jumbo: 6.4rem;
+$space-mega: 10.0rem;

 // font-weight
 $font-weight-feather: 100;
@@ -2,7 +2,7 @@

 class AccountBuilder
  include CustomExceptions::Account
-  pattr_initialize [:account_name!, :email!, :confirmed, :user, :user_full_name, :user_password, :super_admin, :locale]
+  pattr_initialize [:email!, :confirmed, :user, :user_password, :super_admin, :locale]

  def perform
    if @user.nil?
@@ -39,7 +39,7 @@ class AccountBuilder
  end

  def create_account
-    @account = Account.create!(name: @account_name, locale: I18n.locale)
+    @account = Account.create!(name: '', locale: I18n.locale)
    Current.account = @account
  end

@@ -63,8 +63,8 @@ class AccountBuilder
  def create_user
    @user = User.new(email: @email,
                     password: user_password,
-                     password_confirmation: user_password,
-                     name: @user_full_name)
+                     name: '',
+                     password_confirmation: user_password)
    @user.type = 'SuperAdmin' if @super_admin
    @user.confirm if @confirmed
    @user.save!
@@ -25,9 +25,7 @@ class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
      build_contact_inbox
      build_message
    end
-  rescue Koala::Facebook::AuthenticationError => e
-    Rails.logger.warn("Facebook authentication error for inbox: #{@inbox.id} with error: #{e.message}")
-    Rails.logger.error e
+  rescue Koala::Facebook::AuthenticationError
    @inbox.channel.authorization_error!
  rescue StandardError => e
    ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
@@ -110,15 +108,11 @@ class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
    }
  end

-  # rubocop:disable Metrics/AbcSize
-  # rubocop:disable Metrics/MethodLength
  def contact_params
    begin
      k = Koala::Facebook::API.new(@inbox.channel.page_access_token) if @inbox.facebook?
      result = k.get_object(@sender_id) || {}
-    rescue Koala::Facebook::AuthenticationError => e
-      Rails.logger.warn("Facebook authentication error for inbox: #{@inbox.id} with error: #{e.message}")
-      Rails.logger.error e
+    rescue Koala::Facebook::AuthenticationError
      @inbox.channel.authorization_error!
      raise
    rescue Koala::Facebook::ClientError => e
@@ -136,6 +130,4 @@ class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
    end
    process_contact_params_result(result)
  end
-  # rubocop:enable Metrics/AbcSize
-  # rubocop:enable Metrics/MethodLength
 end
@@ -20,9 +20,7 @@ class Messages::Instagram::MessageBuilder < Messages::Messenger::MessageBuilder
    ActiveRecord::Base.transaction do
      build_message
    end
-  rescue Koala::Facebook::AuthenticationError => e
-    Rails.logger.warn("Instagram authentication error for inbox: #{@inbox.id} with error: #{e.message}")
-    Rails.logger.error e
+  rescue Koala::Facebook::AuthenticationError
    @inbox.channel.authorization_error!
    raise
  rescue StandardError => e
@@ -48,10 +46,6 @@ class Messages::Instagram::MessageBuilder < Messages::Messenger::MessageBuilder
    @outgoing_echo ? recipient_id : sender_id
  end

-  def message_is_unsupported?
-    message[:is_unsupported].present? && @messaging[:message][:is_unsupported] == true
-  end
-
  def sender_id
    @messaging[:sender][:id]
  end
@@ -122,7 +116,7 @@ class Messages::Instagram::MessageBuilder < Messages::Messenger::MessageBuilder
  end

  def message_params
-    params = {
+    {
      account_id: conversation.account_id,
      inbox_id: conversation.inbox_id,
      message_type: message_type,
@@ -133,9 +127,6 @@ class Messages::Instagram::MessageBuilder < Messages::Messenger::MessageBuilder
        in_reply_to_external_id: message_reply_attributes
      }
    }
-
-    params[:content_attributes][:is_unsupported] = true if message_is_unsupported?
-    params
  end

  def already_sent_from_chatwoot?
@@ -149,8 +149,7 @@ class Messages::MessageBuilder
      content_type: @params[:content_type],
      items: @items,
      in_reply_to: @in_reply_to,
-      echo_id: @params[:echo_id],
-      source_id: @params[:source_id]
+      echo_id: @params[:echo_id]
    }.merge(external_created_at).merge(automation_rule_id).merge(campaign_id).merge(template_params)
  end
 end
@@ -1,20 +1,22 @@
 class NotificationBuilder
-  pattr_initialize [:notification_type!, :user!, :account!, :primary_actor!, :secondary_actor]
+  pattr_initialize [:notification_type!, :user!, :account!, :primary_actor!]

  def perform
+    return unless user_subscribed_to_notification?
+
    build_notification
  end

  private

-  def current_user
+  def secondary_actor
    Current.user
  end

  def user_subscribed_to_notification?
    notification_setting = user.notification_settings.find_by(account_id: account.id)
    # added for the case where an assignee might be removed from the account but remains in conversation
-    return false if notification_setting.blank?
+    return if notification_setting.blank?

    return true if notification_setting.public_send("email_#{notification_type}?")
    return true if notification_setting.public_send("push_#{notification_type}?")
@@ -23,15 +25,11 @@ class NotificationBuilder
  end

  def build_notification
-    # Create conversation_creation notification only if user is subscribed to it
-    return if notification_type == 'conversation_creation' && !user_subscribed_to_notification?
-
    user.notifications.create!(
      notification_type: notification_type,
      account: account,
      primary_actor: primary_actor,
-      # secondary_actor is secondary_actor if present, else current_user
-      secondary_actor: secondary_actor || current_user
+      secondary_actor: secondary_actor
    )
  end
 end
@@ -10,18 +10,11 @@ class Api::V1::Accounts::AgentBotsController < Api::V1::Accounts::BaseController
  def show; end

  def create
-    @agent_bot = Current.account.agent_bots.create!(permitted_params.except(:avatar_url))
-    process_avatar_from_url
+    @agent_bot = Current.account.agent_bots.create!(permitted_params)
  end

  def update
-    @agent_bot.update!(permitted_params.except(:avatar_url))
-    process_avatar_from_url
-  end
-
-  def avatar
-    @agent_bot.avatar.purge if @agent_bot.avatar.attached?
-    @agent_bot
+    @agent_bot.update!(permitted_params)
  end

  def destroy
@@ -37,10 +30,6 @@ class Api::V1::Accounts::AgentBotsController < Api::V1::Accounts::BaseController
  end

  def permitted_params
-    params.permit(:name, :description, :outgoing_url, :avatar, :avatar_url, :bot_type, bot_config: [:csml_content])
-  end
-
-  def process_avatar_from_url
-    ::Avatar::AvatarFromUrlJob.perform_later(@agent_bot, params[:avatar_url]) if params[:avatar_url].present?
+    params.permit(:name, :description, :outgoing_url, :bot_type, bot_config: [:csml_content])
  end
 end
@@ -83,14 +83,14 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
      @contact = Current.account.contacts.new(permitted_params.except(:avatar_url))
      @contact.save!
      @contact_inbox = build_contact_inbox
-      process_avatar_from_url
+      process_avatar
    end
  end

  def update
    @contact.assign_attributes(contact_update_params)
    @contact.save!
-    process_avatar_from_url
+    process_avatar if permitted_params[:avatar].present? || permitted_params[:avatar_url].present?
  end

  def destroy
@@ -174,7 +174,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
    @contact = Current.account.contacts.includes(contact_inboxes: [:inbox]).find(params[:id])
  end

-  def process_avatar_from_url
+  def process_avatar
    ::Avatar::AvatarFromUrlJob.perform_later(@contact, params[:avatar_url]) if params[:avatar_url].present?
  end

@@ -14,8 +14,7 @@ class Api::V1::Accounts::Conversations::AssignmentsController < Api::V1::Account

  def set_agent
    @agent = Current.account.users.find_by(id: params[:assignee_id])
-    @conversation.assignee = @agent
-    @conversation.save!
+    @conversation.update_assignee(@agent)
    render_agent
  end

@@ -18,15 +18,6 @@ class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::
    end
  end

-  def retry
-    return if message.blank?
-
-    message.update!(status: :sent, content_attributes: {})
-    ::SendReplyJob.perform_later(message.id)
-  rescue StandardError => e
-    render_could_not_create_error(e.message)
-  end
-
  def translate
    return head :ok if already_translated_content_available?

@@ -60,26 +60,13 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
  end

  def toggle_status
-    # FIXME: move this logic into a service object
-    if pending_to_open_by_bot?
-      @conversation.bot_handoff!
-    elsif params[:status].present?
+    if params[:status].present?
      set_conversation_status
      @status = @conversation.save!
    else
      @status = @conversation.toggle_status
    end
-    assign_conversation if should_assign_conversation?
-  end
-
-  def pending_to_open_by_bot?
-    return false unless Current.user.is_a?(AgentBot)
-
-    @conversation.status == 'pending' && params[:status] == 'open'
-  end
-
-  def should_assign_conversation?
-    @conversation.status == 'open' && Current.user.is_a?(User) && Current.user&.agent?
+    assign_conversation if @conversation.status == 'open' && Current.user.is_a?(User) && Current.user&.agent?
  end

  def toggle_priority
@@ -123,8 +110,8 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
  end

  def assign_conversation
-    @conversation.assignee = current_user
-    @conversation.save!
+    @agent = Current.account.users.find(current_user.id)
+    @conversation.update_assignee(@agent)
  end

  def conversation
@@ -1,15 +1,14 @@
 class Api::V1::Accounts::NotificationsController < Api::V1::Accounts::BaseController
  RESULTS_PER_PAGE = 15
-  include DateRangeHelper

-  before_action :fetch_notification, only: [:update, :destroy, :snooze]
+  before_action :fetch_notification, only: [:update, :destroy]
  before_action :set_primary_actor, only: [:read_all]
  before_action :set_current_page, only: [:index]

  def index
-    @unread_count = notification_finder.unread_count
-    @notifications = notification_finder.perform
-    @count = @notifications.count
+    @unread_count = current_user.notifications.where(account_id: current_account.id, read_at: nil).count
+    @count = notifications.count
+    @notifications = notifications.page(@current_page).per(RESULTS_PER_PAGE)
  end

  def read_all
@@ -35,15 +34,10 @@ class Api::V1::Accounts::NotificationsController < Api::V1::Accounts::BaseContro
  end

  def unread_count
-    @unread_count = notification_finder.unread_count
+    @unread_count = current_user.notifications.where(account_id: current_account.id, read_at: nil).count
    render json: @unread_count
  end

-  def snooze
-    @notification.update(snoozed_until: parse_date_time(params[:snoozed_until].to_s)) if params[:snoozed_until]
-    render json: @notification
-  end
-
  private

  def set_primary_actor
@@ -61,7 +55,7 @@ class Api::V1::Accounts::NotificationsController < Api::V1::Accounts::BaseContro
    @current_page = params[:page] || 1
  end

-  def notification_finder
-    @notification_finder ||= NotificationFinder.new(Current.user, Current.account, params)
+  def notifications
+    @notifications ||= current_user.notifications.where(account_id: current_account.id)
  end
 end
@@ -21,8 +21,6 @@ class Api::V1::AccountsController < Api::BaseController

  def create
    @user, @account = AccountBuilder.new(
-      account_name: account_params[:account_name],
-      user_full_name: account_params[:user_full_name],
      email: account_params[:email],
      user_password: account_params[:password],
      locale: account_params[:locale],
@@ -14,7 +14,7 @@ module AccessTokenAuthHelper
    render_unauthorized('Invalid Access Token') && return if @access_token.blank?

    @resource = @access_token.owner
-    Current.user = @resource if [User, AgentBot].include?(@resource.class)
+    Current.user = @resource if current_user.is_a?(User)
  end

  def validate_bot_access_token!
@@ -9,15 +9,13 @@ class Platform::Api::V1::AgentBotsController < PlatformController
  def show; end

  def create
-    @resource = AgentBot.new(agent_bot_params.except(:avatar_url))
+    @resource = AgentBot.new(agent_bot_params)
    @resource.save!
-    process_avatar_from_url
    @platform_app.platform_app_permissibles.find_or_create_by(permissible: @resource)
  end

  def update
-    @resource.update!(agent_bot_params.except(:avatar_url))
-    process_avatar_from_url
+    @resource.update!(agent_bot_params)
  end

  def destroy
@@ -25,11 +23,6 @@ class Platform::Api::V1::AgentBotsController < PlatformController
    head :ok
  end

-  def avatar
-    @resource.avatar.purge if @resource.avatar.attached?
-    @resource
-  end
-
  private

  def set_resource
@@ -37,10 +30,6 @@ class Platform::Api::V1::AgentBotsController < PlatformController
  end

  def agent_bot_params
-    params.permit(:name, :description, :account_id, :outgoing_url, :avatar, :avatar_url)
-  end
-
-  def process_avatar_from_url
-    ::Avatar::AvatarFromUrlJob.perform_later(@resource, params[:avatar_url]) if params[:avatar_url].present?
+    params.permit(:name, :description, :account_id, :outgoing_url)
  end
 end
@@ -1,41 +1,21 @@
 class SuperAdmin::AppConfigsController < SuperAdmin::ApplicationController
-  before_action :set_config
-  before_action :allowed_configs
  def show
+    @allowed_configs = %w[FB_APP_ID FB_VERIFY_TOKEN FB_APP_SECRET]
    # ref: https://github.com/rubocop/rubocop/issues/7767
    # rubocop:disable Style/HashTransformValues
-    @app_config = InstallationConfig.where(name: @allowed_configs)
-                                    .pluck(:name, :serialized_value)
-                                    .map { |name, serialized_value| [name, serialized_value['value']] }
-                                    .to_h
+    @fb_config = InstallationConfig.where(name: @allowed_configs)
+                                   .pluck(:name, :serialized_value)
+                                   .map { |name, serialized_value| [name, serialized_value['value']] }
+                                   .to_h
    # rubocop:enable Style/HashTransformValues
-    @installation_configs = ConfigLoader.new.general_configs.each_with_object({}) do |config_hash, result|
-      result[config_hash['name']] = config_hash.except('name')
-    end
  end

  def create
    params['app_config'].each do |key, value|
-      next unless @allowed_configs.include?(key)
-
      i = InstallationConfig.where(name: key).first_or_create(value: value, locked: false)
      i.value = value
      i.save!
    end
-    # rubocop:disable Rails/I18nLocaleTexts
-    redirect_to super_admin_settings_path, notice: 'App Configs updated successfully'
-    # rubocop:enable Rails/I18nLocaleTexts
-  end
-
-  private
-
-  def set_config
-    @config = params[:config]
-  end
-
-  def allowed_configs
-    @allowed_configs = %w[FB_APP_ID FB_VERIFY_TOKEN FB_APP_SECRET]
+    redirect_to super_admin_app_config_url
  end
 end
-
-SuperAdmin::AppConfigsController.prepend_mod_with('SuperAdmin::AppConfigsController')
@@ -20,13 +20,4 @@ class SuperAdmin::ApplicationController < Administrate::ApplicationController
      params.fetch(resource_name, {}).fetch(:direction, 'desc')
    )
  end
-
-  private
-
-  def invalid_action_perfomed
-    # rubocop:disable Rails/I18nLocaleTexts
-    flash[:error] = 'Invalid action performed'
-    # rubocop:enable Rails/I18nLocaleTexts
-    redirect_back(fallback_location: root_path)
-  end
 end
@@ -1,5 +1,4 @@
 class SuperAdmin::InstallationConfigsController < SuperAdmin::ApplicationController
-  rescue_from ActiveRecord::RecordNotUnique, :with => :invalid_action_perfomed
  # Overwrite any of the RESTful controller actions to implement custom behavior
  # For example, you may want to send an email after a foo is updated.
  #
@@ -1,10 +0,0 @@
-class SuperAdmin::SettingsController < SuperAdmin::ApplicationController
-  def show; end
-
-  def refresh
-    Internal::CheckNewVersionsJob.perform_now
-    # rubocop:disable Rails/I18nLocaleTexts
-    redirect_to super_admin_settings_path, notice: 'Instance status refreshed'
-    # rubocop:enable Rails/I18nLocaleTexts
-  end
-end
@@ -30,7 +30,11 @@ class AccessTokenDashboard < Administrate::BaseDashboard
  # SHOW_PAGE_ATTRIBUTES
  # an array of attributes that will be displayed on the model's show page.
  SHOW_PAGE_ATTRIBUTES = %i[
+    owner
+    id
    token
+    created_at
+    updated_at
  ].freeze

  # FORM_ATTRIBUTES
@@ -46,7 +46,6 @@ class AgentBotDashboard < Administrate::BaseDashboard
    name
    description
    outgoing_url
-    access_token
  ].freeze

  # FORM_ATTRIBUTES
@@ -32,7 +32,6 @@ class PlatformAppDashboard < Administrate::BaseDashboard
    name
    created_at
    updated_at
-    access_token
  ].freeze

  # FORM_ATTRIBUTES
@@ -36,8 +36,7 @@ class UserDashboard < Administrate::BaseDashboard
    updated_at: Field::DateTime,
    pubsub_token: Field::String,
    type: Field::Select.with_options(collection: [nil, 'SuperAdmin']),
-    accounts: CountField,
-    access_token: Field::HasOne
+    accounts: CountField
  }.freeze

  # COLLECTION_ATTRIBUTES
@@ -68,7 +67,6 @@ class UserDashboard < Administrate::BaseDashboard
    updated_at
    confirmed_at
    account_users
-    access_token
  ].freeze

  # FORM_ATTRIBUTES
@@ -18,9 +18,4 @@ class ContactDrop < BaseDrop
  def last_name
    @obj.try(:name).try(:split).try(:last).try(:capitalize) if @obj.try(:name).try(:split).try(:size) > 1
  end
-
-  def custom_attribute
-    custom_attributes = @obj.try(:custom_attributes) || {}
-    custom_attributes.transform_keys(&:to_s)
-  end
 end
@@ -19,11 +19,6 @@ class ConversationDrop < BaseDrop
    end
  end

-  def custom_attribute
-    custom_attributes = @obj.try(:custom_attributes) || {}
-    custom_attributes.transform_keys(&:to_s)
-  end
-
  private

  def message_sender_name(sender)
@@ -3,21 +3,13 @@ class ConversationFinder

  DEFAULT_STATUS = 'open'.freeze
  SORT_OPTIONS = {
-    'last_activity_at_asc' => %w[sort_on_last_activity_at asc],
-    'last_activity_at_desc' => %w[sort_on_last_activity_at desc],
-    'created_at_asc' => %w[sort_on_created_at asc],
-    'created_at_desc' => %w[sort_on_created_at desc],
-    'priority_asc' => %w[sort_on_priority asc],
-    'priority_desc' => %w[sort_on_priority desc],
-    'waiting_since_asc' => %w[sort_on_waiting_since asc],
-    'waiting_since_desc' => %w[sort_on_waiting_since desc],
-
-    # To be removed in v3.5.0
-    'latest' => %w[sort_on_last_activity_at desc],
-    'sort_on_created_at' => %w[sort_on_created_at asc],
-    'sort_on_priority' => %w[sort_on_priority desc],
-    'sort_on_waiting_since' => %w[sort_on_waiting_since asc]
+    latest: 'latest',
+    sort_on_created_at: 'sort_on_created_at',
+    last_user_message_at: 'last_user_message_at',
+    sort_on_priority: 'sort_on_priority',
+    sort_on_waiting_since: 'sort_on_waiting_since'
  }.with_indifferent_access
+
  # assumptions
  # inbox_id if not given, take from all conversations, else specific to inbox
  # assignee_type if not given, take 'all'
@@ -167,8 +159,7 @@ class ConversationFinder
    @conversations = @conversations.includes(
      :taggings, :inbox, { assignee: { avatar_attachment: [:blob] } }, { contact: { avatar_attachment: [:blob] } }, :team, :contact_inbox
    )
-
-    sort_by, sort_order = SORT_OPTIONS[params[:sort_by]] || SORT_OPTIONS['last_activity_at_desc']
-    @conversations.send(sort_by, sort_order).page(current_page).per(ENV.fetch('CONVERSATION_RESULTS_PER_PAGE', '25').to_i)
+    sort_by = SORT_OPTIONS[params[:sort_by]] || SORT_OPTIONS['latest']
+    @conversations.send(sort_by).page(current_page)
  end
 end
@@ -1,47 +0,0 @@
-class NotificationFinder
-  attr_reader :current_user, :current_account, :params
-
-  RESULTS_PER_PAGE = 15
-
-  def initialize(current_user, current_account, params = {})
-    @current_user = current_user
-    @current_account = current_account
-    @params = params
-    set_up
-  end
-
-  def perform
-    notifications
-  end
-
-  def unread_count
-    @notifications.where(read_at: nil).count
-  end
-
-  def count
-    @notifications.count
-  end
-
-  private
-
-  def set_up
-    find_all_notifications
-    filter_by_status
-  end
-
-  def find_all_notifications
-    @notifications = current_user.notifications.where(account_id: @current_account.id)
-  end
-
-  def filter_by_status
-    @notifications = @notifications.where('snoozed_until > ?', DateTime.now.utc) if params[:status] == 'snoozed'
-  end
-
-  def current_page
-    params[:page] || 1
-  end
-
-  def notifications
-    @notifications.page(current_page).per(RESULTS_PER_PAGE).order(last_activity_at: :desc)
-  end
-end
@@ -64,8 +64,6 @@ module PortalHelper

  def thumbnail_bg_color(username)
    colors = ['#6D95BA', '#A4C3C3', '#E19191']
-    return colors.sample if username.blank?
-
    colors[username.length % colors.size]
  end
 end
@@ -86,12 +86,6 @@ class MessageApi extends ApiClient {
    return axios.delete(`${this.url}/${conversationID}/messages/${messageId}`);
  }

-  retry(conversationID, messageId) {
-    return axios.post(
-      `${this.url}/${conversationID}/messages/${messageId}/retry`
-    );
-  }
-
  getPreviousMessages({ conversationId, after, before }) {
    const params = { before };
    if (after && Number(after) !== Number(before)) {
@@ -1,8 +1,39 @@
-@import 'shared/assets/fonts/inter';
-@import 'tailwindcss/base';
-@import 'tailwindcss/components';
-@import 'tailwindcss/utilities';
+@import '../variables';

-body {
-  font-family: Inter, -apple-system, system-ui, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif !important;
+.superadmin-body {
+  background: var(--color-background);
+
+  .hero--title {
+    font-size: var(--font-size-mega);
+    font-weight: var(--font-weight-light);
+    margin-top: var(--space-large);
+  }
+
+  .update-subscription--checkbox {
+    display: flex;
+
+    input {
+      line-height: 1.5;
+      margin-right: var(--space-one);
+      margin-top: var(--space-smaller);
+    }
+
+    label {
+      font-size: var(--font-size-small);
+      line-height: 1.5;
+      margin-bottom: var(--space-normal);
+    }
+  }
 }
+
+.alert-box {
+  background-color: var(--r-500);
+  border-radius: 5px;
+  color: var(--color-white);
+  font-size: 14px;
+  margin-bottom: 14px;
+  padding: 10px;
+  text-align: center;
+}
+
+
@@ -0,0 +1,3 @@
+@import 'shared/assets/fonts/plus-jakarta';
+@import '../variables';
+@import '~shared/assets/stylesheets/ionicons';
@@ -76,11 +76,7 @@

  &.left {
    .bubble {
-      @apply rounded-r-lg rounded-l mr-auto break-words;
-
-      &:not(.is-unsupported) {
-        @apply border border-slate-50 dark:border-slate-700 bg-white dark:bg-slate-700 text-black-900 dark:text-slate-50
-      }
+      @apply border border-slate-50 dark:border-slate-700 bg-white dark:bg-slate-700 text-black-900 dark:text-slate-50 rounded-r-lg rounded-l mr-auto break-words;

      &.is-image {
        @apply rounded-lg;
@@ -1,7 +1,7 @@
 .modal-mask {
  // @include flex;
  // @include flex-align(center, middle);
-  @apply flex items-center justify-center bg-modal-backdrop-light dark:bg-modal-backdrop-dark  z-[9990] h-full left-0 fixed top-0 w-full;
+  @apply flex items-center justify-center bg-modal dark:bg-modal z-[9990] h-full left-0 fixed top-0 w-full;
 }

 .page-top-bar {
@@ -126,33 +126,49 @@
      @assign-team="onAssignTeamsForBulk"
    />
    <div
-      ref="conversationList"
+      ref="activeConversation"
      class="conversations-list flex-1"
      :class="{ 'overflow-hidden': isContextMenuOpen }"
    >
-      <virtual-list
-        ref="conversationVirtualList"
-        :data-key="'id'"
-        :data-sources="conversationList"
-        :data-component="itemComponent"
-        :extra-props="virtualListExtraProps"
-        class="w-full overflow-auto h-full"
-        footer-tag="div"
+      <div>
+        <conversation-card
+          v-for="chat in conversationList"
+          :key="chat.id"
+          :active-label="label"
+          :team-id="teamId"
+          :folders-id="foldersId"
+          :chat="chat"
+          :conversation-type="conversationType"
+          :show-assignee="showAssigneeInConversationCard"
+          :selected="isConversationSelected(chat.id)"
+          @select-conversation="selectConversation"
+          @de-select-conversation="deSelectConversation"
+          @assign-agent="onAssignAgent"
+          @assign-team="onAssignTeam"
+          @assign-label="onAssignLabels"
+          @update-conversation-status="toggleConversationStatus"
+          @context-menu-toggle="onContextMenuToggle"
+          @mark-as-unread="markAsUnread"
+          @assign-priority="assignPriority"
+        />
+      </div>
+      <div v-if="chatListLoading" class="text-center">
+        <span class="spinner mt-4 mb-4" />
+      </div>
+
+      <woot-button
+        v-if="!hasCurrentPageEndReached && !chatListLoading"
+        variant="clear"
+        size="expanded"
+        class="load-more--button"
+        @click="loadMoreConversations"
      >
-        <template #footer>
-          <div v-if="chatListLoading" class="text-center">
-            <span class="spinner mt-4 mb-4" />
-          </div>
-          <p v-if="showEndOfListMessage" class="text-center text-muted p-4">
-            {{ $t('CHAT_LIST.EOF') }}
-          </p>
-          <intersection-observer
-            v-if="!showEndOfListMessage && !chatListLoading"
-            :options="infiniteLoaderOptions"
-            @observed="loadMoreConversations"
-          />
-        </template>
-      </virtual-list>
+        {{ $t('CHAT_LIST.LOAD_MORE_CONVERSATIONS') }}
+      </woot-button>
+
+      <p v-if="showEndOfListMessage" class="text-center text-muted p-4">
+        {{ $t('CHAT_LIST.EOF') }}
+      </p>
    </div>
    <woot-modal
      :show.sync="showAdvancedFilters"
@@ -175,12 +191,11 @@

 <script>
 import { mapGetters } from 'vuex';
-import VirtualList from 'vue-virtual-scroll-list';

 import ConversationAdvancedFilter from './widgets/conversation/ConversationAdvancedFilter.vue';
 import ConversationBasicFilter from './widgets/conversation/ConversationBasicFilter.vue';
 import ChatTypeTabs from './widgets/ChatTypeTabs.vue';
-import ConversationItem from './ConversationItem.vue';
+import ConversationCard from './widgets/conversation/ConversationCard.vue';
 import timeMixin from '../mixins/time';
 import eventListenerMixins from 'shared/mixins/eventListenerMixins';
 import conversationMixin from '../mixins/conversations';
@@ -207,20 +222,16 @@ import {
  isOnUnattendedView,
 } from '../store/modules/conversations/helpers/actionHelpers';
 import { CONVERSATION_EVENTS } from '../helper/AnalyticsHelper/events';
-import IntersectionObserver from './IntersectionObserver.vue';

 export default {
  components: {
    AddCustomViews,
    ChatTypeTabs,
-    // eslint-disable-next-line vue/no-unused-components
-    ConversationItem,
+    ConversationCard,
    ConversationAdvancedFilter,
    DeleteCustomViews,
    ConversationBulkActions,
    ConversationBasicFilter,
-    IntersectionObserver,
-    VirtualList,
  },
  mixins: [
    timeMixin,
@@ -230,20 +241,6 @@ export default {
    filterMixin,
    uiSettingsMixin,
  ],
-  provide() {
-    return {
-      // Actions to be performed on virtual list item and context menu.
-      selectConversation: this.selectConversation,
-      deSelectConversation: this.deSelectConversation,
-      assignAgent: this.onAssignAgent,
-      assignTeam: this.onAssignTeam,
-      assignLabels: this.onAssignLabels,
-      updateConversationStatus: this.toggleConversationStatus,
-      toggleContextMenu: this.onContextMenuToggle,
-      markAsUnread: this.markAsUnread,
-      assignPriority: this.assignPriority,
-    };
-  },
  props: {
    conversationInbox: {
      type: [String, Number],
@@ -278,7 +275,7 @@ export default {
    return {
      activeAssigneeTab: wootConstants.ASSIGNEE_TYPE.ME,
      activeStatus: wootConstants.STATUS_TYPE.OPEN,
-      activeSortBy: wootConstants.SORT_BY_TYPE.LAST_ACTIVITY_AT_DESC,
+      activeSortBy: wootConstants.SORT_BY_TYPE.LATEST,
      showAdvancedFilters: false,
      advancedFilterTypes: advancedFilterTypes.map(filter => ({
        ...filter,
@@ -294,21 +291,6 @@ export default {
      selectedInboxes: [],
      isContextMenuOpen: false,
      appliedFilter: [],
-      infiniteLoaderOptions: {
-        root: this.$refs.conversationList,
-        rootMargin: '100px 0px 100px 0px',
-      },
-
-      itemComponent: ConversationItem,
-      // virtualListExtraProps is to pass the props to the conversationItem component.
-      virtualListExtraProps: {
-        label: this.label,
-        teamId: this.teamId,
-        foldersId: this.foldersId,
-        conversationType: this.conversationType,
-        showAssignee: false,
-        isConversationSelected: this.isConversationSelected,
-      },
    };
  },
  computed: {
@@ -527,22 +509,16 @@ export default {
    },
    label() {
      this.resetAndFetchData();
-      this.updateVirtualListProps('label', this.label);
    },
    conversationType() {
      this.resetAndFetchData();
-      this.updateVirtualListProps('conversationType', this.conversationType);
    },
    activeFolder() {
      this.resetAndFetchData();
-      this.updateVirtualListProps('foldersId', this.foldersId);
    },
    chatLists() {
      this.chatsOnView = this.conversationList;
    },
-    showAssigneeInConversationCard(newVal) {
-      this.updateVirtualListProps('showAssignee', newVal);
-    },
  },
  mounted() {
    this.setFiltersFromUISettings();
@@ -559,12 +535,6 @@ export default {
    });
  },
  methods: {
-    updateVirtualListProps(key, value) {
-      this.virtualListExtraProps = {
-        ...this.virtualListExtraProps,
-        [key]: value,
-      };
-    },
    onApplyFilter(payload) {
      this.resetBulkActions();
      this.foldersQuery = filterQueryGenerator(payload);
@@ -585,10 +555,7 @@ export default {
      const { conversations_filter_by: filterBy = {} } = this.uiSettings;
      const { status, order_by: orderBy } = filterBy;
      this.activeStatus = status || wootConstants.STATUS_TYPE.OPEN;
-      this.activeSortBy =
-        Object.keys(wootConstants.SORT_BY_TYPE).find(
-          sortField => sortField === orderBy
-        ) || wootConstants.SORT_BY_TYPE.LAST_ACTIVITY_AT_DESC;
+      this.activeSortBy = orderBy || wootConstants.SORT_BY_TYPE.LATEST;
    },
    onClickOpenAddFoldersModal() {
      this.showAddFoldersModal = true;
@@ -668,10 +635,10 @@ export default {
      );
    },
    getKeyboardListenerParams() {
-      const allConversations = this.$refs.conversationList.querySelectorAll(
+      const allConversations = this.$refs.activeConversation.querySelectorAll(
        'div.conversations-list div.conversation'
      );
-      const activeConversation = this.$refs.conversationList.querySelector(
+      const activeConversation = this.$refs.activeConversation.querySelector(
        'div.conversations-list div.conversation.active'
      );
      const activeConversationIndex = [...allConversations].indexOf(
@@ -727,12 +694,9 @@ export default {
    fetchConversations() {
      this.$store
        .dispatch('fetchAllConversations', this.conversationFilters)
-        .then(this.emitConversationLoaded);
+        .then(() => this.$emit('conversation-load'));
    },
    loadMoreConversations() {
-      if (this.hasCurrentPageEndReached || this.chatListLoading) {
-        return;
-      }
      if (!this.hasAppliedFiltersOrActiveFolders) {
        this.fetchConversations();
      }
@@ -751,7 +715,7 @@ export default {
          queryData: filterQueryGenerator(payload),
          page,
        })
-        .then(this.emitConversationLoaded);
+        .then(() => this.$emit('conversation-load'));
      this.showAdvancedFilters = false;
    },
    fetchSavedFilteredConversations(payload) {
@@ -761,7 +725,7 @@ export default {
          queryData: payload,
          page,
        })
-        .then(this.emitConversationLoaded);
+        .then(() => this.$emit('conversation-load'));
    },
    updateAssigneeTab(selectedTab) {
      if (this.activeAssigneeTab !== selectedTab) {
@@ -773,20 +737,6 @@ export default {
        }
      }
    },
-    emitConversationLoaded() {
-      this.$emit('conversation-load');
-      this.$nextTick(() => {
-        // Addressing a known issue in the virtual list library where dynamically added items
-        // might not render correctly. This workaround involves a slight manual adjustment
-        // to the scroll position, triggering the list to refresh its rendering.
-        const virtualList = this.$refs.conversationVirtualList;
-        const scrollToOffset = virtualList?.scrollToOffset;
-        const currentOffset = virtualList?.getOffset() || 0;
-        if (scrollToOffset) {
-          scrollToOffset(currentOffset + 1);
-        }
-      });
-    },
    resetBulkActions() {
      this.selectedConversations = [];
      this.selectedInboxes = [];
@@ -1,72 +0,0 @@
-<template>
-  <conversation-card
-    :key="source.id"
-    :active-label="label"
-    :team-id="teamId"
-    :folders-id="foldersId"
-    :chat="source"
-    :conversation-type="conversationType"
-    :selected="isConversationSelected(source.id)"
-    :show-assignee="showAssignee"
-    :enable-context-menu="true"
-    @select-conversation="selectConversation"
-    @de-select-conversation="deSelectConversation"
-    @assign-agent="assignAgent"
-    @assign-team="assignTeam"
-    @assign-label="assignLabels"
-    @update-conversation-status="updateConversationStatus"
-    @context-menu-toggle="toggleContextMenu"
-    @mark-as-unread="markAsUnread"
-    @assign-priority="assignPriority"
-  />
-</template>
-
-<script>
-import ConversationCard from './widgets/conversation/ConversationCard.vue';
-export default {
-  components: {
-    ConversationCard,
-  },
-  inject: [
-    'selectConversation',
-    'deSelectConversation',
-    'assignAgent',
-    'assignTeam',
-    'assignLabels',
-    'updateConversationStatus',
-    'toggleContextMenu',
-    'markAsUnread',
-    'assignPriority',
-  ],
-  props: {
-    source: {
-      type: Object,
-      required: true,
-    },
-    teamId: {
-      type: [String, Number],
-      default: 0,
-    },
-    label: {
-      type: String,
-      default: '',
-    },
-    conversationType: {
-      type: String,
-      default: '',
-    },
-    foldersId: {
-      type: [String, Number],
-      default: 0,
-    },
-    isConversationSelected: {
-      type: Function,
-      default: () => {},
-    },
-    showAssignee: {
-      type: Boolean,
-      default: false,
-    },
-  },
-};
-</script>
@@ -1,34 +0,0 @@
-<template>
-  <div ref="observedElement" class="h-6 w-full" />
-</template>
-
-<script>
-export default {
-  props: {
-    options: {
-      type: Object,
-      default: () => ({ root: document, rootMargin: '100px 0 100px 0)' }),
-    },
-  },
-  mounted() {
-    this.intersectionObserver = null;
-    this.registerInfiniteLoader();
-  },
-  beforeDestroy() {
-    this.unobserveInfiniteLoadObserver();
-  },
-  methods: {
-    registerInfiniteLoader() {
-      this.intersectionObserver = new IntersectionObserver(entries => {
-        if (entries && entries[0].isIntersecting) {
-          this.$emit('observed');
-        }
-      }, this.options);
-      this.intersectionObserver.observe(this.$refs.observedElement);
-    },
-    unobserveInfiniteLoadObserver() {
-      this.intersectionObserver.unobserve(this.$refs.observedElement);
-    },
-  },
-};
-</script>
@@ -1,33 +1,24 @@
 <template>
  <transition name="network-notification-fade" tag="div">
-    <div v-show="showNotification" class="fixed top-4 left-2 z-50 group">
-      <div
-        class="flex items-center justify-between py-1 px-2 w-full rounded-lg shadow-lg bg-yellow-200 dark:bg-yellow-700 relative"
-      >
-        <fluent-icon
-          icon="wifi-off"
-          class="text-yellow-700/50 dark:text-yellow-50"
-          size="18"
-        />
-        <span
-          class="text-xs tracking-wide font-medium px-2 text-yellow-700/70 dark:text-yellow-50"
-        >
-          {{ $t('NETWORK.NOTIFICATION.OFFLINE') }}
-        </span>
+    <div v-show="showNotification" class="ui-notification-container">
+      <div class="ui-notification">
+        <fluent-icon icon="wifi-off" />
+        <p class="ui-notification-text">
+          {{
+            useInstallationName(
+              $t('NETWORK.NOTIFICATION.TEXT'),
+              globalConfig.installationName
+            )
+          }}
+        </p>
+        <woot-button variant="clear" size="small" @click="refreshPage">
+          {{ $t('NETWORK.BUTTON.REFRESH') }}
+        </woot-button>
        <woot-button
-          :title="$t('NETWORK.BUTTON.REFRESH')"
-          variant="clear"
+          variant="smooth"
          size="small"
          color-scheme="warning"
-          icon="arrow-clockwise"
-          class="visible transition-all duration-500 ease-in-out ml-1"
-          @click="refreshPage"
-        />
-        <woot-button
-          variant="clear"
-          size="small"
-          color-scheme="warning"
-          icon="dismiss"
+          icon="dismiss-circle"
          @click="closeNotification"
        />
      </div>
@@ -56,12 +47,7 @@ export default {
  mounted() {
    window.addEventListener('offline', this.updateOnlineStatus);
    window.bus.$on(BUS_EVENTS.WEBSOCKET_DISCONNECT, () => {
-      // TODO: Remove this after completing the conversation list refetching
-      // TODO: DIRTY FIX : CLEAN UP THIS WITH PROPER FIX, DELAYING THE RECONNECT FOR NOW
-      // THE CABLE IS FIRING IS VERY COMMON AND THUS INTERFERING USER EXPERIENCE
-      setTimeout(() => {
-        this.updateOnlineStatus({ type: 'offline' });
-      }, 4000);
+      this.updateOnlineStatus({ type: 'offline' });
    });
  },

@@ -86,3 +72,33 @@ export default {
  },
 };
 </script>
+
+<style scoped lang="scss">
+@import '~dashboard/assets/scss/mixins';
+
+.ui-notification-container {
+  max-width: 25rem;
+  position: absolute;
+  right: var(--space-normal);
+  top: var(--space-normal);
+  z-index: var(--z-index-very-high);
+}
+
+.ui-notification {
+  display: flex;
+  justify-content: space-between;
+  align-items: center;
+  width: 100%;
+
+  background-color: var(--y-100);
+  border-radius: var(--border-radius-medium);
+  box-shadow: var(--shadow-large);
+
+  min-width: 15rem;
+  padding: var(--space-normal);
+}
+
+.ui-notification-text {
+  margin: 0 var(--space-small);
+}
+</style>
@@ -0,0 +1,88 @@
+<template>
+  <with-label
+    :label="label"
+    :name="name"
+    :has-error="hasError"
+    :error-message="errorMessage"
+  >
+    <template #label> {{ label }} <slot /> </template>
+
+    <input
+      :id="name"
+      :name="name"
+      :type="type"
+      autocomplete="off"
+      :required="required"
+      :placeholder="placeholder"
+      :data-testid="dataTestid"
+      :value="value"
+      :class="{
+        'focus:ring-red-600 ring-red-600': hasError,
+        'dark:ring-slate-600 dark:focus:ring-woot-500 ring-slate-200':
+          !hasError,
+        'px-3 py-3': spacing === 'base',
+        'px-3 py-2 mb-0': spacing === 'compact',
+      }"
+      class="block w-full border-none rounded-md shadow-sm appearance-none outline outline-1 outline-slate-200 dark:outline-slate-800 focus:outline-none focus:outline-0 text-slate-900 dark:text-slate-100 placeholder:text-slate-400 focus:ring-2 focus:ring-woot-500 sm:text-sm sm:leading-6 dark:bg-slate-800"
+      @input="onInput"
+      @blur="$emit('blur')"
+    />
+  </with-label>
+</template>
+<script>
+import WithLabel from './WithLabel.vue';
+
+export default {
+  components: {
+    WithLabel,
+  },
+  props: {
+    label: {
+      type: String,
+      default: '',
+    },
+    name: {
+      type: String,
+      required: true,
+    },
+    type: {
+      type: String,
+      default: 'text',
+    },
+    required: {
+      type: Boolean,
+      default: false,
+    },
+    placeholder: {
+      type: String,
+      default: '',
+    },
+    value: {
+      type: [String, Number],
+      default: '',
+    },
+    hasError: {
+      type: Boolean,
+      default: false,
+    },
+    errorMessage: {
+      type: String,
+      default: '',
+    },
+    dataTestid: {
+      type: String,
+      default: '',
+    },
+    spacing: {
+      type: String,
+      default: 'base',
+      validator: value => ['base', 'compact'].includes(value),
+    },
+  },
+  methods: {
+    onInput(e) {
+      this.$emit('input', e.target.value);
+    },
+  },
+};
+</script>
@@ -0,0 +1,88 @@
+<template>
+  <with-label
+    :label="label"
+    :name="name"
+    :has-error="hasError"
+    :error-message="errorMessage"
+  >
+    <select
+      :id="id"
+      :selected="value"
+      :name="name"
+      :class="{
+        'text-slate-400': !value,
+        'text-slate-900 dark:text-slate-100': value,
+      }"
+      class="block w-full px-3 py-2 pr-6 border-0 rounded-md shadow-sm outline-none appearance-none select-caret ring-1 ring-inset placeholder:text-slate-400 focus:ring-2 focus:ring-inset focus:ring-woot-500 sm:text-sm sm:leading-6 dark:bg-slate-700 dark:ring-slate-600 dark:focus:ring-woot-500 ring-slate-200"
+      @input="onInput"
+    >
+      <option value="" disabled selected class="hidden">
+        {{ placeholder }}
+      </option>
+      <slot>
+        <option v-for="opt in options" :key="opt.value" :value="opt.value">
+          {{ opt.label }}
+        </option>
+      </slot>
+    </select>
+  </with-label>
+</template>
+
+<script>
+import WithLabel from './WithLabel.vue';
+
+export default {
+  components: {
+    WithLabel,
+  },
+  props: {
+    id: {
+      type: String,
+      default: '',
+    },
+    options: {
+      type: Array,
+      default: () => [],
+    },
+    placeholder: {
+      type: String,
+      default: '',
+    },
+    name: {
+      type: String,
+      required: true,
+    },
+    label: {
+      type: String,
+      required: true,
+    },
+    value: {
+      type: String,
+      default: '',
+    },
+    hasError: {
+      type: Boolean,
+      default: false,
+    },
+    errorMessage: {
+      type: String,
+      default: '',
+    },
+  },
+  methods: {
+    onInput(e) {
+      this.$emit('input', e.target.value);
+    },
+  },
+};
+</script>
+
+<style scoped>
+.select-caret {
+  background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' version='1.1' width='32' height='24' viewBox='0 0 32 24'><polygon points='0,0 32,0 16,24' style='fill: rgb%28110, 111, 115%29'></polygon></svg>");
+  background-origin: content-box;
+  background-position: right -1rem center;
+  background-repeat: no-repeat;
+  background-size: 9px 6px;
+}
+</style>
@@ -0,0 +1,93 @@
+<template>
+  <with-label
+    :label="label"
+    :name="name"
+    :has-error="hasError"
+    :error-message="errorMessage"
+  >
+    <template #label> {{ label }} <slot /> </template>
+
+    <textarea
+      :id="name"
+      :name="name"
+      autocomplete="off"
+      :required="required"
+      :placeholder="placeholder"
+      :data-testid="dataTestid"
+      :value="value"
+      :rows="rows"
+      :class="{
+        'focus:ring-red-600 ring-red-600': hasError,
+        'dark:ring-slate-600 dark:focus:ring-woot-500 ring-slate-200':
+          !hasError,
+        'px-3 py-3': spacing === 'base',
+        'px-3 py-2': spacing === 'compact',
+        'resize-none': !allowResize,
+      }"
+      class="block w-full border-none rounded-md shadow-sm appearance-none outline outline-1 outline-slate-200 dark:outline-slate-800 focus:outline-none focus:outline-0 text-slate-900 dark:text-slate-100 placeholder:text-slate-400 focus:ring-2 focus:ring-woot-500 sm:text-sm sm:leading-6 dark:bg-slate-800"
+      @input="onInput"
+      @blur="$emit('blur')"
+    />
+  </with-label>
+</template>
+<script>
+import WithLabel from './WithLabel.vue';
+
+export default {
+  components: {
+    WithLabel,
+  },
+  props: {
+    label: {
+      type: String,
+      default: '',
+    },
+    name: {
+      type: String,
+      required: true,
+    },
+    required: {
+      type: Boolean,
+      default: false,
+    },
+    placeholder: {
+      type: String,
+      default: '',
+    },
+    value: {
+      type: [String, Number],
+      default: '',
+    },
+    rows: {
+      type: Number,
+      default: 3,
+    },
+    allowResize: {
+      type: Boolean,
+      default: true,
+    },
+    hasError: {
+      type: Boolean,
+      default: false,
+    },
+    errorMessage: {
+      type: String,
+      default: '',
+    },
+    dataTestid: {
+      type: String,
+      default: '',
+    },
+    spacing: {
+      type: String,
+      default: 'base',
+      validator: value => ['base', 'compact'].includes(value),
+    },
+  },
+  methods: {
+    onInput(e) {
+      this.$emit('input', e.target.value);
+    },
+  },
+};
+</script>
@@ -0,0 +1,45 @@
+<template>
+  <div class="space-y-1">
+    <label
+      v-if="label"
+      :for="name"
+      class="flex justify-between text-sm font-medium leading-6 text-slate-900 dark:text-white"
+      :class="{ 'text-red-500': hasError }"
+    >
+      <slot name="label">
+        {{ label }}
+      </slot>
+    </label>
+    <div>
+      <slot />
+      <span
+        v-if="errorMessage && hasError"
+        class="text-xs text-red-400 leading-2"
+      >
+        {{ errorMessage }}
+      </span>
+    </div>
+  </div>
+</template>
+<script>
+export default {
+  props: {
+    label: {
+      type: String,
+      default: '',
+    },
+    name: {
+      type: String,
+      required: true,
+    },
+    hasError: {
+      type: Boolean,
+      default: false,
+    },
+    errorMessage: {
+      type: String,
+      default: '',
+    },
+  },
+};
+</script>
@@ -84,10 +84,7 @@ import {
 import eventListenerMixins from 'shared/mixins/eventListenerMixins';
 import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import { isEditorHotKeyEnabled } from 'dashboard/mixins/uiSettings';
-import {
-  replaceVariablesInMessage,
-  createTypingIndicator,
-} from '@chatwoot/utils';
+import { replaceVariablesInMessage } from '@chatwoot/utils';
 import { CONVERSATION_EVENTS } from '../../../helper/AnalyticsHelper/events';
 import { checkFileSizeLimit } from 'shared/helpers/FileHelper';
 import { uploadFile } from 'dashboard/helper/uploadHelper';
@@ -143,15 +140,6 @@ export default {
  },
  data() {
    return {
-      typingIndicator: createTypingIndicator(
-        () => {
-          this.$emit('typing-on');
-        },
-        () => {
-          this.$emit('typing-off');
-        },
-        TYPING_INDICATOR_IDLE_TIME
-      ),
      showUserMentions: false,
      showCannedMenu: false,
      showVariables: false,
@@ -650,6 +638,15 @@ export default {
    hideMentions() {
      this.showUserMentions = false;
    },
+    resetTyping() {
+      this.$emit('typing-off');
+      this.idleTimer = null;
+    },
+    turnOffIdleTimer() {
+      if (this.idleTimer) {
+        clearTimeout(this.idleTimer);
+      }
+    },
    handleLineBreakWhenEnterToSendEnabled(event) {
      if (
        hasPressedEnterAndNotCmdOrShift(event) &&
@@ -669,7 +666,14 @@ export default {
      }
    },
    onKeyup() {
-      this.typingIndicator.start();
+      if (!this.idleTimer) {
+        this.$emit('typing-on');
+      }
+      this.turnOffIdleTimer();
+      this.idleTimer = setTimeout(
+        () => this.resetTyping(),
+        TYPING_INDICATOR_IDLE_TIME
+      );
      this.updateImgToolbarOnDelete();
    },
    onKeydown(event) {
@@ -681,7 +685,8 @@ export default {
      }
    },
    onBlur() {
-      this.typingIndicator.stop();
+      this.turnOffIdleTimer();
+      this.resetTyping();
      this.$emit('blur');
    },
    onFocus() {
@@ -101,10 +101,10 @@
      <transition name="modal-fade">
        <div
          v-show="$refs.upload && $refs.upload.dropActive"
-          class="fixed top-0 bottom-0 left-0 right-0 z-20 flex flex-col items-center justify-center w-full h-full gap-2 text-slate-900 dark:text-slate-50 bg-modal-backdrop-light dark:bg-modal-backdrop-dark"
+          class="fixed top-0 bottom-0 left-0 right-0 z-20 flex flex-col items-center justify-center w-full h-full gap-2 text-slate-600 dark:text-slate-200 bg-white_transparent dark:bg-black_transparent"
        >
          <fluent-icon icon="cloud-backup" size="40" />
-          <h4 class="page-sub-title text-slate-900 dark:text-slate-50">
+          <h4 class="page-sub-title text-slate-600 dark:text-slate-200">
            {{ $t('CONVERSATION.REPLYBOX.DRAG_DROP') }}
          </h4>
        </div>
@@ -144,7 +144,6 @@ import { FEATURE_FLAGS } from 'dashboard/featureFlags';
 import {
  ALLOWED_FILE_TYPES,
  ALLOWED_FILE_TYPES_FOR_TWILIO_WHATSAPP,
-  ALLOWED_FILE_TYPES_FOR_LINE,
 } from 'shared/constants/messages';
 import VideoCallButton from '../VideoCallButton.vue';
 import AIAssistanceButton from '../AIAssistanceButton.vue';
@@ -271,9 +270,6 @@ export default {
      return this.showFileUpload || this.isNote;
    },
    showAudioRecorderButton() {
-      if (this.isALineChannel) {
-        return false;
-      }
      // Disable audio recorder for safari browser as recording is not supported
      const isSafari = /^((?!chrome|android|crios|fxios).)*safari/i.test(
        navigator.userAgent
@@ -295,9 +291,6 @@ export default {
      if (this.isATwilioWhatsAppChannel) {
        return ALLOWED_FILE_TYPES_FOR_TWILIO_WHATSAPP;
      }
-      if (this.isALineChannel) {
-        return ALLOWED_FILE_TYPES_FOR_LINE;
-      }
      return ALLOWED_FILE_TYPES;
    },
    enableDragAndDrop() {
@@ -1,9 +1,5 @@
 <template>
-  <mention-box
-    v-if="items.length"
-    :items="items"
-    @mention-select="handleMentionClick"
-  >
+  <mention-box :items="items" @mention-select="handleMentionClick">
    <template slot-scope="{ item }">
      <strong>{{ item.label }}</strong> - {{ item.description }}
    </template>
@@ -34,7 +34,7 @@
          type="sort"
          :selected-value="sortFilter"
          :items="chatSortItems"
-          path-prefix="CHAT_LIST.SORT_ORDER_ITEMS"
+          path-prefix="CHAT_LIST.CHAT_SORT_FILTER_ITEMS"
          @onChangeFilter="onChangeFilter"
        />
      </div>
@@ -58,7 +58,7 @@ export default {
    return {
      showActionsDropdown: false,
      chatStatusItems: this.$t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS'),
-      chatSortItems: this.$t('CHAT_LIST.SORT_ORDER_ITEMS'),
+      chatSortItems: this.$t('CHAT_LIST.CHAT_SORT_FILTER_ITEMS'),
    };
  },
  computed: {
@@ -70,9 +70,7 @@ export default {
      return this.chatStatusFilter || wootConstants.STATUS_TYPE.OPEN;
    },
    sortFilter() {
-      return (
-        this.chatSortFilter || wootConstants.SORT_BY_TYPE.LAST_ACTIVITY_AT_DESC
-      );
+      return this.chatSortFilter || wootConstants.SORT_BY_TYPE.LATEST;
    },
  },
  methods: {
@@ -31,7 +31,7 @@
      size="40px"
    />
    <div
-      class="px-0 py-3 border-b group-hover:border-transparent border-slate-50 dark:border-slate-800/75 columns"
+      class="px-0 py-3 border-b group-last:border-transparent group-hover:border-transparent border-slate-50 dark:border-slate-800/75 columns"
    >
      <div class="flex justify-between">
        <inbox-name v-if="showInboxName" :inbox="inbox" />
@@ -175,10 +175,6 @@ export default {
      type: Boolean,
      default: false,
    },
-    enableContextMenu: {
-      type: Boolean,
-      default: false,
-    },
  },
  data() {
    return {
@@ -293,7 +289,6 @@ export default {
      this.$emit(action, this.chat.id, this.inbox.id);
    },
    openContextMenu(e) {
-      if (!this.enableContextMenu) return;
      e.preventDefault();
      this.$emit('context-menu-toggle', true);
      this.contextMenu.x = e.pageX || e.clientX;
@@ -1,7 +1,7 @@
 <template>
  <li v-if="shouldRenderMessage" :id="`message${data.id}`" :class="alignBubble">
    <div :class="wrapClass">
-      <div v-if="isFailed && !hasOneDayPassed" class="message-failed--alert">
+      <div v-if="isFailed" class="message-failed--alert">
        <woot-button
          v-tooltip.top-end="$t('CONVERSATION.TRY_AGAIN')"
          size="tiny"
@@ -29,19 +29,8 @@
          :message-type="data.message_type"
          :parent-has-attachments="hasAttachments"
        />
-        <div v-if="isUnsupported">
-          <template v-if="isAFacebookInbox && isInstagram">
-            {{ $t('CONVERSATION.UNSUPPORTED_MESSAGE_INSTAGRAM') }}
-          </template>
-          <template v-else-if="isAFacebookInbox">
-            {{ $t('CONVERSATION.UNSUPPORTED_MESSAGE_FACEBOOK') }}
-          </template>
-          <template v-else>
-            {{ $t('CONVERSATION.UNSUPPORTED_MESSAGE') }}
-          </template>
-        </div>
        <bubble-text
-          v-else-if="data.content"
+          v-if="data.content"
          :message="message"
          :is-email="isEmailContentType"
          :display-quoted-button="displayQuotedButton"
@@ -159,7 +148,6 @@ import { BUS_EVENTS } from 'shared/constants/busEvents';
 import { ACCOUNT_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
 import { LocalStorage } from 'shared/helpers/localStorage';
-import { getDayDifferenceFromNow } from 'shared/helpers/DateHelper';

 export default {
  components: {
@@ -187,14 +175,6 @@ export default {
      type: Boolean,
      default: false,
    },
-    isAFacebookInbox: {
-      type: Boolean,
-      default: false,
-    },
-    isInstagram: {
-      type: Boolean,
-      default: false,
-    },
    isAWhatsAppChannel: {
      type: Boolean,
      default: false,
@@ -229,16 +209,11 @@ export default {
        created_at: this.data.created_at || '',
      }));
    },
-    hasOneDayPassed() {
-      // Disable retry button if the message is failed and the message is older than 24 hours
-      return getDayDifferenceFromNow(new Date(), this.data?.created_at) >= 1;
-    },
    shouldRenderMessage() {
      return (
        this.hasAttachments ||
        this.data.content ||
        this.isEmailContentType ||
-        this.isUnsupported ||
        this.isAnIntegrationMessage
      );
    },
@@ -427,7 +402,6 @@ export default {
      return {
        bubble: this.isBubble,
        'is-private': this.data.private,
-        'is-unsupported': this.isUnsupported,
        'is-image': this.hasMediaAttachment('image'),
        'is-video': this.hasMediaAttachment('video'),
        'is-text': this.hasText,
@@ -436,9 +410,6 @@ export default {
        'is-email': this.isEmailContentType,
      };
    },
-    isUnsupported() {
-      return this.contentAttributes.is_unsupported ?? false;
-    },
    isPending() {
      return this.data.status === MESSAGE_STATUS.PROGRESS;
    },
@@ -450,7 +421,11 @@ export default {
      return !this.sender.type || this.sender.type === 'agent_bot';
    },
    shouldShowContextMenu() {
-      return !(this.isFailed || this.isPending || this.isUnsupported);
+      return !(this.isFailed || this.isPending);
+    },
+    errorMessage() {
+      const { meta } = this.data;
+      return meta ? meta.error : '';
    },
    showAvatar() {
      if (this.isOutgoing || this.isTemplate) {
@@ -552,14 +527,6 @@ export default {
  > .bubble {
    @apply min-w-[128px];

-    &.is-unsupported {
-      @apply text-xs max-w-[300px] border-dashed border border-slate-200 text-slate-600 dark:text-slate-200 bg-slate-50 dark:bg-slate-700 dark:border-slate-500;
-
-      .message-text--metadata .time {
-        @apply text-slate-400 dark:text-slate-300;
-      }
-    }
-
    &.is-image,
    &.is-video {
      @apply p-0 overflow-hidden;
@@ -572,12 +539,10 @@ export default {
        > video {
          @apply rounded-lg;
        }
-
        > video {
          @apply h-full w-full object-cover;
        }
      }
-
      .video {
        @apply h-[11.25rem];
      }
@@ -592,11 +557,9 @@ export default {
      .file--icon {
        @apply text-woot-400 dark:text-woot-400;
      }
-
      .text-block-title {
        @apply text-slate-700 dark:text-slate-700;
      }
-
      .download.button {
        @apply text-woot-400 dark:text-woot-400;
      }
@@ -605,7 +568,6 @@ export default {
    &.is-private.is-text > .message-text__wrap .link {
      @apply text-woot-600 dark:text-woot-200;
    }
-
    &.is-private.is-text > .message-text__wrap .prosemirror-mention-node {
      @apply font-bold bg-none rounded-sm p-0 bg-yellow-100 dark:bg-yellow-700 text-slate-700 dark:text-slate-25 underline;
    }
@@ -616,7 +578,6 @@ export default {
      .message-text--metadata .time {
        @apply text-violet-50 dark:text-violet-50;
      }
-
      &.is-private .message-text--metadata .time {
        @apply text-slate-400 dark:text-slate-400;
      }
@@ -20,15 +20,7 @@
        icon="info"
      />
    </template>
-    <span v-if="message.content && isMessageSticker">
-      <fluent-icon
-        size="16"
-        class="-mt-0.5 align-middle inline-block text-slate-600 dark:text-slate-300"
-        icon="image"
-      />
-      {{ $t('CHAT_LIST.ATTACHMENTS.image.CONTENT') }}
-    </span>
-    <span v-else-if="message.content">
+    <span v-if="message.content">
      {{ parsedLastMessage }}
    </span>
    <span v-else-if="message.attachments">
@@ -96,9 +88,6 @@ export default {
    attachmentMessageContent() {
      return `CHAT_LIST.ATTACHMENTS.${this.lastMessageFileType}.CONTENT`;
    },
-    isMessageSticker() {
-      return this.message && this.message.content_type === 'sticker';
-    },
  },
 };
 </script>
@@ -32,8 +32,6 @@
        :is-a-tweet="isATweet"
        :is-a-whatsapp-channel="isAWhatsAppChannel"
        :is-web-widget-inbox="isAWebWidgetInbox"
-        :is-a-facebook-inbox="isAFacebookInbox"
-        :is-instagram="isInstagramDM"
        :inbox-supports-reply-to="inboxSupportsReplyTo"
        :in-reply-to="getInReplyToMessage(message)"
      />
@@ -56,8 +54,6 @@
        :is-a-tweet="isATweet"
        :is-a-whatsapp-channel="isAWhatsAppChannel"
        :is-web-widget-inbox="isAWebWidgetInbox"
-        :is-a-facebook-inbox="isAFacebookInbox"
-        :is-instagram-dm="isInstagramDM"
        :inbox-supports-reply-to="inboxSupportsReplyTo"
        :in-reply-to="getInReplyToMessage(message)"
      />
@@ -287,16 +283,11 @@ export default {
    unreadMessageCount() {
      return this.currentChat.unread_count || 0;
    },
-    isInstagramDM() {
-      return this.conversationType === 'instagram_direct_message';
-    },
    inboxSupportsReplyTo() {
-      const incoming = this.inboxHasFeature(INBOX_FEATURES.REPLY_TO);
-      const outgoing =
-        this.inboxHasFeature(INBOX_FEATURES.REPLY_TO_OUTGOING) &&
-        !this.is360DialogWhatsAppChannel;
-
-      return { incoming, outgoing };
+      return {
+        incoming: this.inboxHasFeature(INBOX_FEATURES.REPLY_TO),
+        outgoing: this.inboxHasFeature(INBOX_FEATURES.REPLY_TO_OUTGOING),
+      };
    },
  },

@@ -271,17 +271,11 @@ export default {
      accountId: 'getCurrentAccountId',
      isFeatureEnabledonAccount: 'accounts/isFeatureEnabledonAccount',
    }),
-    currentContact() {
-      return this.$store.getters['contacts/getContact'](
-        this.currentChat.meta.sender.id
-      );
-    },
    shouldShowReplyToMessage() {
      return (
        this.inReplyTo?.id &&
        !this.isPrivate &&
-        this.inboxHasFeature(INBOX_FEATURES.REPLY_TO) &&
-        !this.is360DialogWhatsAppChannel
+        this.inboxHasFeature(INBOX_FEATURES.REPLY_TO)
      );
    },
    showRichContentEditor() {
@@ -398,8 +392,7 @@ export default {
        this.isAPIInbox ||
        this.isAnEmailChannel ||
        this.isASmsInbox ||
-        this.isATelegramChannel ||
-        this.isALineChannel
+        this.isATelegramChannel
      );
    },
    replyButtonLabel() {
@@ -502,11 +495,7 @@ export default {
      return `draft-${this.conversationIdByRoute}-${this.replyType}`;
    },
    audioRecordFormat() {
-      if (
-        this.isAWhatsAppChannel ||
-        this.isAPIInbox ||
-        this.isATelegramChannel
-      ) {
+      if (this.isAWhatsAppChannel || this.isAPIInbox) {
        return AUDIO_FORMATS.OGG;
      }
      return AUDIO_FORMATS.WAV;
@@ -514,7 +503,6 @@ export default {
    messageVariables() {
      const variables = getMessageVariables({
        conversation: this.currentChat,
-        contact: this.currentContact,
      });
      return variables;
    },
@@ -1,10 +1,5 @@
 <template>
-  <mention-box
-    v-if="items.length"
-    type="variable"
-    :items="items"
-    @mention-select="handleVariableClick"
-  >
+  <mention-box :items="items" @mention-select="handleVariableClick">
    <template slot-scope="{ item }">
      <span class="text-capitalize variable--list-label">
        {{ item.description }}
@@ -15,7 +10,6 @@
 </template>

 <script>
-import { mapGetters } from 'vuex';
 import { MESSAGE_VARIABLES } from 'shared/constants/messages';
 import MentionBox from '../mentions/MentionBox.vue';

@@ -28,16 +22,7 @@ export default {
    },
  },
  computed: {
-    ...mapGetters({
-      customAttributes: 'attributes/getAttributes',
-    }),
    items() {
-      return [
-        ...this.standardAttributeVariables,
-        ...this.customAttributeVariables,
-      ];
-    },
-    standardAttributeVariables() {
      return MESSAGE_VARIABLES.filter(variable => {
        return (
          variable.label.includes(this.searchKey) ||
@@ -49,20 +34,6 @@ export default {
        description: variable.label,
      }));
    },
-    customAttributeVariables() {
-      return this.customAttributes.map(attribute => {
-        const attributePrefix =
-          attribute.attribute_model === 'conversation_attribute'
-            ? 'conversation'
-            : 'contact';
-
-        return {
-          label: `${attributePrefix}.custom_attribute.${attribute.attribute_key}`,
-          key: `${attributePrefix}.custom_attribute.${attribute.attribute_key}`,
-          description: attribute.attribute_description,
-        };
-      });
-    },
  },
  methods: {
    handleVariableClick(item = {}) {
@@ -46,25 +46,9 @@
          </span>
        </div>
        <div
-          class="items-center flex gap-2 justify-end min-w-[8rem] sm:min-w-[15rem]"
+          class="items-center flex gap-2 justify-end min-w-[15rem]"
          @click.stop
        >
-          <woot-button
-            v-if="isImage"
-            size="large"
-            color-scheme="secondary"
-            variant="clear"
-            icon="arrow-rotate-counter-clockwise"
-            @click="onRotate('counter-clockwise')"
-          />
-          <woot-button
-            v-if="isImage"
-            size="large"
-            color-scheme="secondary"
-            variant="clear"
-            icon="arrow-rotate-clockwise"
-            @click="onRotate('clockwise')"
-          />
          <woot-button
            size="large"
            color-scheme="secondary"
@@ -105,7 +89,6 @@
              :key="activeAttachment.message_id"
              :src="activeAttachment.data_url"
              class="modal-image skip-context-menu my-0 mx-auto"
-              :style="imageRotationStyle"
              @click.stop
            />
            <video
@@ -203,7 +186,6 @@ export default {
        this.allAttachments.findIndex(
          attachment => attachment.message_id === this.attachment.message_id
        ) || 0,
-      activeImageRotation: 0,
    };
  },
  computed: {
@@ -250,11 +232,6 @@ export default {
      const fileName = dataUrl?.split('/').pop();
      return fileName || '';
    },
-    imageRotationStyle() {
-      return {
-        transform: `rotate(${this.activeImageRotation}deg)`,
-      };
-    },
  },
  mounted() {
    this.setImageAndVideoSrc(this.attachment);
@@ -269,7 +246,6 @@ export default {
      }
      this.activeImageIndex = index;
      this.setImageAndVideoSrc(attachment);
-      this.activeImageRotation = 0;
    },
    setImageAndVideoSrc(attachment) {
      const { file_type: type } = attachment;
@@ -304,20 +280,6 @@ export default {
      link.download = `attachment.${type}`;
      link.click();
    },
-    onRotate(type) {
-      if (!this.isImage) {
-        return;
-      }
-
-      const rotation = type === 'clockwise' ? 90 : -90;
-
-      // Reset rotation if it is 360
-      if (Math.abs(this.activeImageRotation) === 360) {
-        this.activeImageRotation = rotation;
-      } else {
-        this.activeImageRotation += rotation;
-      }
-    },
  },
 };
 </script>
@@ -1,40 +1,20 @@
 <template>
-  <div
-    ref="mentionsListContainer"
-    class="bg-white dark:bg-slate-800 rounded-md overflow-auto absolute w-full z-20 pb-0 shadow-md left-0 bottom-full max-h-[9.75rem] border border-solid border-slate-100 dark:border-slate-700 mention--box"
-  >
+  <div v-if="items.length" ref="mentionsListContainer" class="mention--box">
    <ul class="vertical dropdown menu">
      <woot-dropdown-item
        v-for="(item, index) in items"
        :id="`mention-item-${index}`"
        :key="item.key"
-        class="!mb-0"
        @mouseover="onHover(index)"
      >
-        <button
-          class="flex group flex-col gap-0.5 overflow-hidden cursor-pointer items-start py-2.5 px-2.5 justify-center w-full h-full text-left hover:bg-woot-50 dark:hover:bg-woot-800 border-b border-solid border-slate-100 dark:border-slate-700"
-          :class="{
-            ' bg-woot-25 dark:bg-woot-800': index === selectedIndex,
-          }"
+        <woot-button
+          class="canned-item__button"
+          :variant="index === selectedIndex ? '' : 'clear'"
+          :class="{ active: index === selectedIndex }"
          @click="onListItemSelection(index)"
        >
-          <p
-            class="text-slate-900 dark:text-slate-100 group-hover:text-woot-500 dark:group-hover:text-woot-500 font-medium mb-0 text-sm overflow-hidden text-ellipsis whitespace-nowrap min-w-0 max-w-full"
-            :class="{
-              'text-woot-500 dark:text-woot-500': index === selectedIndex,
-            }"
-          >
-            {{ item.description }}
-          </p>
-          <p
-            class="text-slate-500 dark:text-slate-300 group-hover:text-woot-500 dark:group-hover:text-woot-500 mb-0 text-xs overflow-hidden text-ellipsis whitespace-nowrap min-w-0 max-w-full"
-            :class="{
-              'text-woot-500 dark:text-woot-500': index === selectedIndex,
-            }"
-          >
-            {{ variableKey(item) }}
-          </p>
-        </button>
+          <strong>{{ item.label }}</strong> - {{ item.description }}
+        </woot-button>
      </woot-dropdown-item>
    </ul>
  </div>
@@ -49,10 +29,6 @@ export default {
      type: Array,
      default: () => {},
    },
-    type: {
-      type: String,
-      default: 'canned',
-    },
  },
  data() {
    return {
@@ -97,17 +73,28 @@ export default {
    onSelect() {
      this.$emit('mention-select', this.items[this.selectedIndex]);
    },
-    variableKey(item = {}) {
-      return this.type === 'variable' ? `{{${item.label}}}` : `/${item.label}`;
-    },
  },
 };
 </script>

 <style scoped lang="scss">
 .mention--box {
-  .dropdown-menu__item:last-child > button {
-    @apply border-0;
+  @apply bg-white dark:bg-slate-700 rounded-md overflow-auto absolute w-full z-20 pt-2 px-2 pb-0 shadow-md left-0 bottom-full max-h-[9.75rem] border-t border-solid border-slate-75 dark:border-slate-800;
+
+  .dropdown-menu__item:last-child {
+    @apply pb-1;
+  }
+
+  .active {
+    @apply text-white dark:text-white;
+
+    &:hover {
+      @apply bg-woot-700 dark:bg-woot-700;
+    }
+  }
+
+  .button {
+    @apply transition-none h-8 leading-[1.4];
  }
 }

@@ -13,14 +13,10 @@ export default {
    ALL: 'all',
  },
  SORT_BY_TYPE: {
-    LAST_ACTIVITY_AT_ASC: 'last_activity_at_asc',
-    LAST_ACTIVITY_AT_DESC: 'last_activity_at_desc',
-    CREATED_AT_ASC: 'created_at_asc',
-    CREATED_AT_DESC: 'created_at_desc',
-    PRIORITY_ASC: 'priority_asc',
-    PRIORITY_DESC: 'priority_desc',
-    WAITING_SINCE_ASC: 'waiting_since_asc',
-    WAITING_SINCE_DESC: 'waiting_since_desc',
+    LATEST: 'latest',
+    CREATED_AT: 'sort_on_created_at',
+    PRIORITY: 'sort_on_priority',
+    WATIING_SINCE: 'waiting_since',
  },
  ARTICLE_STATUS_TYPES: {
    DRAFT: 0,
@@ -48,3 +44,4 @@ export default {
  EXAMPLE_WEBHOOK_URL: 'https://example/api/webhook',
 };
 export const DEFAULT_REDIRECT_URL = '/app/';
+export const ONBOARDING_START_URL = '/app/start/setup-profile';
@@ -10,7 +10,6 @@ export class DataManager {

  async initDb() {
    if (this.db) return this.db;
-    const dbName = `cw-store-${this.accountId}`;
    this.db = await openDB(`cw-store-${this.accountId}`, DATA_VERSION, {
      upgrade(db) {
        db.createObjectStore('cache-keys');
@@ -20,13 +19,6 @@ export class DataManager {
      },
    });

-    // Store the database name in LocalStorage
-    const dbNames = JSON.parse(localStorage.getItem('cw-idb-names') || '[]');
-    if (!dbNames.includes(dbName)) {
-      dbNames.push(dbName);
-      localStorage.setItem('cw-idb-names', JSON.stringify(dbNames));
-    }
-
    return this.db;
  }

@@ -23,7 +23,6 @@ class ActionCableConnector extends BaseActionCableConnector {
      'contact.updated': this.onContactUpdate,
      'conversation.mentioned': this.onConversationMentioned,
      'notification.created': this.onNotificationCreated,
-      'notification.deleted': this.onNotificationDeleted,
      'first.reply.created': this.onFirstReplyCreated,
      'conversation.read': this.onConversationRead,
      'conversation.updated': this.onConversationUpdated,
@@ -196,10 +195,6 @@ class ActionCableConnector extends BaseActionCableConnector {
    this.app.$store.dispatch('notifications/addNotification', data);
  };

-  onNotificationDeleted = data => {
-    this.app.$store.dispatch('notifications/deleteNotification', data);
-  };
-
  // eslint-disable-next-line class-methods-use-this
  onFirstReplyCreated = () => {
    bus.$emit('fetch_overview_reports');
@@ -1,18 +1,18 @@
 {
  "FILTER": {
-    "TITLE": "Filter conversations",
-    "SUBTITLE": "Add your filters below and hit 'Apply filters' to cut through the chat clutter.",
+    "TITLE": "Filter Conversations",
+    "SUBTITLE": "Add filters below and hit 'Apply filters' to filter conversations.",
    "EDIT_CUSTOM_FILTER": "Edit Folder",
    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
-    "ADD_NEW_FILTER": "Add filter",
-    "FILTER_DELETE_ERROR": "Oops, looks like we can't save nothing! Please add at least one filter to save it.",
+    "ADD_NEW_FILTER": "Add Filter",
+    "FILTER_DELETE_ERROR": "You should have atleast one filter to save",
    "SUBMIT_BUTTON_LABEL": "Apply filters",
    "UPDATE_BUTTON_LABEL": "Update folder",
    "CANCEL_BUTTON_LABEL": "Cancel",
-    "CLEAR_BUTTON_LABEL": "Clear filters",
+    "CLEAR_BUTTON_LABEL": "Clear Filters",
+    "EMPTY_VALUE_ERROR": "Value is required",
    "FOLDER_LABEL": "Folder Name",
    "FOLDER_QUERY_LABEL": "Folder Query",
-    "EMPTY_VALUE_ERROR": "Value is required.",
    "TOOLTIP_LABEL": "Filter conversations",
    "QUERY_DROPDOWN_LABELS": {
      "AND": "AND",
@@ -36,44 +36,44 @@
    },
    "ATTRIBUTES": {
      "STATUS": "Status",
-      "ASSIGNEE_NAME": "Assignee name",
-      "INBOX_NAME": "Inbox name",
-      "TEAM_NAME": "Team name",
-      "CONVERSATION_IDENTIFIER": "Conversation identifier",
-      "CAMPAIGN_NAME": "Campaign name",
+      "ASSIGNEE_NAME": "Assignee Name",
+      "INBOX_NAME": "Inbox Name",
+      "TEAM_NAME": "Team Name",
+      "CONVERSATION_IDENTIFIER": "Conversation Identifier",
+      "CAMPAIGN_NAME": "Campaign Name",
      "LABELS": "Labels",
-      "BROWSER_LANGUAGE": "Browser language",
+      "BROWSER_LANGUAGE": "Browser Language",
      "PRIORITY": "Priority",
-      "COUNTRY_NAME": "Country name",
+      "COUNTRY_NAME": "Country Name",
      "REFERER_LINK": "Referer link",
      "CUSTOM_ATTRIBUTE_LIST": "List",
      "CUSTOM_ATTRIBUTE_TEXT": "Text",
      "CUSTOM_ATTRIBUTE_NUMBER": "Number",
      "CUSTOM_ATTRIBUTE_LINK": "Link",
      "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
-      "CREATED_AT": "Created at",
-      "LAST_ACTIVITY": "Last activity"
+      "CREATED_AT": "Created At",
+      "LAST_ACTIVITY": "Last Activity"
    },
    "GROUPS": {
-      "STANDARD_FILTERS": "Standard filters",
-      "ADDITIONAL_FILTERS": "Additional filters",
-      "CUSTOM_ATTRIBUTES": "Custom attributes"
+      "STANDARD_FILTERS": "Standard Filters",
+      "ADDITIONAL_FILTERS": "Additional Filters",
+      "CUSTOM_ATTRIBUTES": "Custom Attributes"
    },
    "CUSTOM_VIEWS": {
      "ADD": {
        "TITLE": "Do you want to save this filter?",
        "LABEL": "Name this filter",
-        "PLACEHOLDER": "Name your filter to refer it later.",
-        "ERROR_MESSAGE": "Name is required.",
+        "PLACEHOLDER": "Enter a name for this filter",
+        "ERROR_MESSAGE": "Name is required",
        "SAVE_BUTTON": "Save filter",
        "CANCEL_BUTTON": "Cancel",
        "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder created successfully.",
-          "ERROR_MESSAGE": "Error while creating folder."
+          "SUCCESS_MESSAGE": "Folder created successfully",
+          "ERROR_MESSAGE": "Error while creating folder"
        },
        "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment created successfully.",
-          "ERROR_MESSAGE": "Error while creating segment."
+          "SUCCESS_MESSAGE": "Segment created successfully",
+          "ERROR_MESSAGE": "Error while creating segment"
        }
      },
      "EDIT": {
@@ -83,19 +83,19 @@
        "DELETE_BUTTON": "Delete filter",
        "MODAL": {
          "CONFIRM": {
-            "TITLE": "Confirm deletion",
+            "TITLE": "Confirm Deletion",
            "MESSAGE": "Are you sure to delete the filter ",
-            "YES": "Yes, delete",
-            "NO": "No, keep it"
+            "YES": "Yes, Delete",
+            "NO": "No, Keep it"
          }
        },
        "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting folder."
+          "SUCCESS_MESSAGE": "Folder deleted successfully",
+          "ERROR_MESSAGE": "Error while deleting folder"
        },
        "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting segment."
+          "SUCCESS_MESSAGE": "Segment deleted successfully",
+          "ERROR_MESSAGE": "Error while deleting segment"
        }
      }
    }
@@ -1,73 +1,73 @@
 {
  "AGENT_BOTS": {
    "HEADER": "Bots",
-    "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
+    "LOADING_EDITOR": "Loading Editor...",
+    "HEADER_BTN_TXT": "Add Bot Configuration",
+    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent bots allows you to automate the conversations</p>",
    "CSML_BOT_EDITOR": {
      "NAME": {
-        "LABEL": "Bot name",
-        "PLACEHOLDER": "Name your bot.",
-        "ERROR": "Bot name is required."
+        "LABEL": "Bot Name",
+        "PLACEHOLDER": "Give your bot a name",
+        "ERROR": "Bot name is required"
      },
      "DESCRIPTION": {
-        "LABEL": "Bot description",
+        "LABEL": "Bot Description",
        "PLACEHOLDER": "What does this bot do?"
      },
      "BOT_CONFIG": {
-        "ERROR": "Please enter your CSML bot configuration above.",
-        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
+        "ERROR": "Please enter your CSML bot configuration above",
+        "API_ERROR": "Your CSML configuration is invalid, please fix it and try again."
      },
      "SUBMIT": "Validate and save"
    },
    "BOT_CONFIGURATION": {
      "TITLE": "Select an agent bot",
-      "DESC": "Assign an Agent Bot to your inbox. They can handle initial conversations and transfer them to a live agent when necessary.",
+      "DESC": "You can set an agent bot from the list to this inbox. The bot can initially handle the conversation and transfer it to an agent when needed.",
      "SUBMIT": "Update",
-      "DISCONNECT": "Disconnect bot",
-      "SUCCESS_MESSAGE": "Successfully updated the agent bot.",
-      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot.",
-      "ERROR_MESSAGE": "Could not update the agent bot. Please try again.",
-      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot. Please try again.",
-      "SELECT_PLACEHOLDER": "Select bot"
+      "DISCONNECT": "Disconnect Bot",
+      "SUCCESS_MESSAGE": "Successfully updated the agent bot",
+      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot",
+      "ERROR_MESSAGE": "Could not update the agent bot, please try again later",
+      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot, please try again later",
+      "SELECT_PLACEHOLDER": "Select Bot"
    },
    "ADD": {
      "TITLE": "Configure new bot",
      "CANCEL_BUTTON_TEXT": "Cancel",
      "API": {
-        "SUCCESS_MESSAGE": "Bot added successfully.",
-        "ERROR_MESSAGE": "Could not add bot. Please try again later."
+        "SUCCESS_MESSAGE": "Bot added successfully",
+        "ERROR_MESSAGE": "Could not add bot, Please try again later"
      }
    },
    "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
-      "LOADING": "Fetching bots...",
-      "TYPE": "Bot type"
+      "404": "No Bots found, you can create a bot by clicking the 'Configure new bot' Button ↗",
+      "LOADING": "Fetching Bots...",
+      "TYPE": "Bot Type"
    },
    "DELETE": {
      "BUTTON_TEXT": "Delete",
-      "TITLE": "Delete bot",
+      "TITLE": "Delete Bot",
      "SUBMIT": "Delete",
      "CANCEL_BUTTON_TEXT": "Cancel",
-      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
+      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible",
      "API": {
-        "SUCCESS_MESSAGE": "Bot deleted successfully.",
-        "ERROR_MESSAGE": "Could not delete bot. Please try again."
+        "SUCCESS_MESSAGE": "Bot deleted successfully",
+        "ERROR_MESSAGE": "Could not able to delete bot, Please try again later"
      }
    },
    "EDIT": {
      "BUTTON_TEXT": "Edit",
-      "LOADING": "Fetching bots...",
-      "TITLE": "Edit bot",
+      "LOADING": "Fetching Bots...",
+      "TITLE": "Edit Bot",
      "CANCEL_BUTTON_TEXT": "Cancel",
      "API": {
-        "SUCCESS_MESSAGE": "Bot updated successfully.",
-        "ERROR_MESSAGE": "Could not update bot. Please try again."
+        "SUCCESS_MESSAGE": "Bot updated successfully",
+        "ERROR_MESSAGE": "Could not update bot, Please try again later"
      }
    },
    "TYPES": {
-      "WEBHOOK": "Webhook bot",
-      "CSML": "CSML bot"
+      "WEBHOOK": "Webhook Bot",
+      "CSML": "CSML Bot"
    }
  }
 }
@@ -1,40 +1,40 @@
 {
  "BULK_ACTION": {
    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-    "AGENT_SELECT_LABEL": "Select agent",
+    "AGENT_SELECT_LABEL": "Select Agent",
    "ASSIGN_CONFIRMATION_LABEL": "Are you sure to assign %{conversationCount} %{conversationLabel} to",
    "UNASSIGN_CONFIRMATION_LABEL": "Are you sure to unassign %{conversationCount} %{conversationLabel}?",
    "GO_BACK_LABEL": "Go back",
    "ASSIGN_LABEL": "Assign",
    "YES": "Yes",
-    "ASSIGN_AGENT_TOOLTIP": "Assign agent",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
    "ASSIGN_TEAM_TOOLTIP": "Assign team",
-    "ASSIGN_SUCCESFUL": "Conversations assigned successfully.",
-    "ASSIGN_FAILED": "Failed to assign conversations. Please try again.",
-    "RESOLVE_SUCCESFUL": "Conversations resolved successfully.",
-    "RESOLVE_FAILED": "Failed to resolve conversations. Please try again.",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-    "AGENT_LIST_LOADING": "Loading agents",
+    "AGENT_LIST_LOADING": "Loading Agents",
    "UPDATE": {
      "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
-      "UPDATE_FAILED": "Failed to update conversations. Please try again."
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
    },
    "LABELS": {
-      "ASSIGN_LABELS": "Assign labels",
+      "ASSIGN_LABELS": "Assign Labels",
      "NO_LABELS_FOUND": "No labels found for",
      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
-      "ASSIGN_SUCCESFUL": "Labels assigned successfully.",
-      "ASSIGN_FAILED": "Failed to assign labels. Please try again."
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
    },
    "TEAMS": {
-      "TEAM_SELECT_LABEL": "Select team",
+      "TEAM_SELECT_LABEL": "Select Team",
      "NONE": "None",
      "NO_TEAMS_AVAILABLE": "There are no teams added to this account yet.",
-      "ASSIGN_SELECTED_TEAMS": "Assign selected team.",
-      "ASSIGN_SUCCESFUL": "Teams assiged successfully.",
-      "ASSIGN_FAILED": "Failed to assign team. Please try again."
+      "ASSIGN_SELECTED_TEAMS": "Assign selected team",
+      "ASSIGN_SUCCESFUL": "Teams assiged successfully",
+      "ASSIGN_FAILED": "Failed to assign team, please try again"
    }
  }
 }
@@ -1,75 +1,75 @@
 {
  "CANNED_MGMT": {
    "HEADER": "Canned Responses",
-    "HEADER_BTN_TXT": "Add canned response",
-    "LOADING": "Fetching canned responses...",
-    "SEARCH_404": "There are no items matching this query.",
-    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are pre-written reply templates that help you quickly respond to a conversation. To insert a canned response during a chat, agents can type a short code preceded by a '/' character. </p><p> You can manage your canned responses from this page or create new ones using the \"Add canned response\" button.</p><p>Open the <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Canned Responses handbook</a> in another tab for a helping hand.</p><p>Also, check out the all-new <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\">Canned Responses Library</a>.</p>",
+    "HEADER_BTN_TXT": "Add Canned Response",
+    "LOADING": "Fetching Canned Responses",
+    "SEARCH_404": "There are no items matching this query",
+    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are saved reply templates which can be used to quickly send out a reply to a conversation. </p><p> For creating a Canned Response, just click on the <b>Add Canned Response</b>. You can also edit or delete an existing Canned Response by clicking on the Edit or Delete button </p><p> Canned responses are used with the help of <b>Short Codes</b>. Agents can access canned responses while on a chat by typing <b>'/'</b> followed by the short code. </p>",
    "LIST": {
      "404": "There are no canned responses available in this account.",
      "TITLE": "Manage canned responses",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
+      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to tickets.",
      "TABLE_HEADER": [
-        "Short code",
+        "Short Code",
        "Content",
        "Actions"
      ]
    },
    "ADD": {
-      "TITLE": "Add canned response",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
+      "TITLE": "Add Canned Response",
+      "DESC": "Canned Responses are saved reply templates which can be used to quickly send out reply to conversation.",
      "CANCEL_BUTTON_TEXT": "Cancel",
      "FORM": {
        "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a short code.",
-          "ERROR": "Short Code is required."
+          "LABEL": "Short Code",
+          "PLACEHOLDER": "Please enter a short code",
+          "ERROR": "Short Code is required"
        },
        "CONTENT": {
-          "LABEL": "Message",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
+          "LABEL": "Content",
+          "PLACEHOLDER": "Please enter a content",
+          "ERROR": "Content is required"
        },
        "SUBMIT": "Submit"
      },
      "API": {
-        "SUCCESS_MESSAGE": "Canned response added successfully.",
-        "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+        "SUCCESS_MESSAGE": "Canned Response added successfully",
+        "ERROR_MESSAGE": "Could not create canned response. Please try again later."
      }
    },
    "EDIT": {
-      "TITLE": "Edit canned response",
+      "TITLE": "Edit Canned Response",
      "CANCEL_BUTTON_TEXT": "Cancel",
      "FORM": {
        "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a shortcode.",
-          "ERROR": "Short code is required."
+          "LABEL": "Short Code",
+          "PLACEHOLDER": "Please enter a shortcode",
+          "ERROR": "Short Code is required"
        },
        "CONTENT": {
-          "LABEL": "Message",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
+          "LABEL": "Content",
+          "PLACEHOLDER": "Please enter a content",
+          "ERROR": "Content is required"
        },
        "SUBMIT": "Submit"
      },
      "BUTTON_TEXT": "Edit",
      "API": {
-        "SUCCESS_MESSAGE": "Canned response is updated successfully.",
-        "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+        "SUCCESS_MESSAGE": "Canned Response updated successfully",
+        "ERROR_MESSAGE": "Could not update canned response. Please try again later."
      }
    },
    "DELETE": {
      "BUTTON_TEXT": "Delete",
      "API": {
-        "SUCCESS_MESSAGE": "Canned response deleted successfully.",
-        "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
+        "SUCCESS_MESSAGE": "Canned response deleted successfully",
+        "ERROR_MESSAGE": "Could not delete canned response. Please try again later."
      },
      "CONFIRM": {
-        "TITLE": "Confirm deletion",
+        "TITLE": "Confirm Deletion",
        "MESSAGE": "Are you sure to delete ",
-        "YES": "Yes, delete ",
-        "NO": "No, keep "
+        "YES": "Yes, Delete ",
+        "NO": "No, Keep "
      }
    }
  }
@@ -51,30 +51,18 @@
        "ACTIVE": "Last activity"
      }
    },
-    "SORT_ORDER_ITEMS": {
-      "last_activity_at_asc": {
-        "TEXT": "Last activity: Oldest first"
+    "CHAT_SORT_FILTER_ITEMS": {
+      "latest": {
+        "TEXT": "Last activity"
      },
-      "last_activity_at_desc": {
-        "TEXT": "Last activity: Newest first"
+      "sort_on_created_at": {
+        "TEXT": "Created at"
      },
-      "created_at_desc": {
-        "TEXT": "Created at: Newest first"
+      "sort_on_priority": {
+        "TEXT": "Priority"
      },
-      "created_at_asc": {
-        "TEXT": "Created at: Oldest first"
-      },
-      "priority_desc": {
-        "TEXT": "Priority: Highest first"
-      },
-      "priority_asc": {
-        "TEXT": "Priority: Lowest first"
-      },
-      "waiting_since_asc": {
-        "TEXT": "Pending Response: Longest first"
-      },
-      "waiting_since_desc": {
-        "TEXT": "Pending Response: Shortest first"
+      "sort_on_waiting_since": {
+        "TEXT": "Pending Response"
      }
    },
    "ATTACHMENTS": {
@@ -41,9 +41,6 @@
    "SAVE_CONTACT": "Save",
    "UPLOADING_ATTACHMENTS": "Uploading attachments...",
    "REPLIED_TO_STORY": "Replied to your story",
-    "UNSUPPORTED_MESSAGE": "This message is unsupported.",
-    "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
-    "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
    "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
    "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
    "NO_RESPONSE": "No response",
@@ -142,7 +139,6 @@
      "PRIVATE_NOTE": "Private Note",
      "SEND": "Send",
      "CREATE": "Add Note",
-      "INSERT_READ_MORE": "Read more",
      "DISMISS_REPLY": "Dismiss reply",
      "REPLYING_TO": "Replying to:",
      "TIP_FORMAT_ICON": "Show rich text editor",
@@ -92,7 +92,7 @@
  },
  "NETWORK": {
    "NOTIFICATION": {
-      "OFFLINE": "Offline"
+      "TEXT": "Disconnected from Chatwoot"
    },
    "BUTTON": {
      "REFRESH": "Refresh"
@@ -3,7 +3,6 @@
    "HEADER": {
      "FILTER": "Filter by",
      "SORT": "Sort by",
-      "LOCALE": "Locale",
      "SETTINGS_BUTTON": "Settings",
      "NEW_BUTTON": "New Article",
      "DROPDOWN_OPTIONS": {
@@ -16,12 +15,6 @@
        "MINE": "My Articles",
        "DRAFT": "Draft Articles",
        "ARCHIVED": "Archived Articles"
-      },
-      "LOCALE_SELECT": {
-        "TITLE": "Select locale",
-        "PLACEHOLDER": "Select locale",
-        "NO_RESULT": "No locale found",
-        "SEARCH_PLACEHOLDER": "Search locale"
      }
    },
    "EDIT_HEADER": {
@@ -83,9 +76,6 @@
    },
    "ARTICLE_SEARCH_RESULT": {
      "UNCATEGORIZED": "Uncategorized",
-      "SEARCH_RESULTS": "Search results for %{query}",
-      "EMPTY_TEXT": "Search for articles to insert into replies.",
-      "SEARCH_LOADER": "Searching...",
      "INSERT_ARTICLE": "Insert",
      "NO_RESULT": "No articles found",
      "COPY_LINK": "Copy article link to clipboard",
@@ -230,10 +220,7 @@
        "LOGO": {
          "LABEL": "Logo",
          "UPLOAD_BUTTON": "Upload logo",
-          "HELP_TEXT": "This logo will be displayed on the portal header.",
-          "IMAGE_UPLOAD_SUCCESS": "Logo uploaded successfully",
-          "IMAGE_UPLOAD_ERROR": "Logo deleted successfully",
-          "IMAGE_DELETE_ERROR": "Error while deleting logo"
+          "HELP_TEXT": "This logo will be displayed on the portal header."
        },
        "NAME": {
          "LABEL": "Name",
@@ -439,21 +426,6 @@
        }
      }
    },
-    "ARTICLE_SEARCH": {
-      "TITLE": "Search articles",
-      "PLACEHOLDER": "Search articles",
-      "NO_RESULT": "No articles found",
-      "SEARCHING": "Searching...",
-      "SEARCH_BUTTON": "Search",
-      "INSERT_ARTICLE": "Insert link",
-      "IFRAME_ERROR": "URL is empty or invalid. Unable to display content.",
-      "OPEN_ARTICLE_SEARCH": "Insert article from Help Center",
-      "SUCCESS_ARTICLE_INSERTED": "Article inserted successfully",
-      "PREVIEW_LINK": "Preview article",
-      "CANCEL": "Close",
-      "BACK": "Back",
-      "BACK_RESULTS": "Back to results"
-    },
    "UPGRADE_PAGE": {
      "TITLE": "Help Center",
      "DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Upgrade your subscription to enable this feature.",
@@ -1,18 +1,18 @@
 {
  "FILTER": {
    "TITLE": "تصفية المحادثات",
-    "SUBTITLE": "Add your filters below and hit 'Apply filters' to cut through the chat clutter.",
+    "SUBTITLE": "إضافة فلاتر أدناه واضغط على 'إرسال' لتصفية المحادثات.",
    "EDIT_CUSTOM_FILTER": "Edit Folder",
    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
-    "ADD_NEW_FILTER": "Add filter",
-    "FILTER_DELETE_ERROR": "Oops, looks like we can't save nothing! Please add at least one filter to save it.",
+    "ADD_NEW_FILTER": "إضافة عامل تصفية",
+    "FILTER_DELETE_ERROR": "يجب أن يكون لديك عامل تصفية واحد على الأقل للحفظ",
    "SUBMIT_BUTTON_LABEL": "تطبيق عامل التصفية",
    "UPDATE_BUTTON_LABEL": "Update folder",
    "CANCEL_BUTTON_LABEL": "إلغاء",
-    "CLEAR_BUTTON_LABEL": "Clear filters",
+    "CLEAR_BUTTON_LABEL": "مسح عامل التصفية",
+    "EMPTY_VALUE_ERROR": "القيمة مطلوبة",
    "FOLDER_LABEL": "Folder Name",
    "FOLDER_QUERY_LABEL": "Folder Query",
-    "EMPTY_VALUE_ERROR": "القيمة مطلوبة.",
    "TOOLTIP_LABEL": "تصفية المحادثات",
    "QUERY_DROPDOWN_LABELS": {
      "AND": "و",
@@ -36,15 +36,15 @@
    },
    "ATTRIBUTES": {
      "STATUS": "الحالة",
-      "ASSIGNEE_NAME": "Assignee name",
-      "INBOX_NAME": "اسم صندوق الوارد",
+      "ASSIGNEE_NAME": "اسم المحال إليه",
+      "INBOX_NAME": "اسم صندوق الوارد لقناة التواصل",
      "TEAM_NAME": "اسم الفريق",
-      "CONVERSATION_IDENTIFIER": "Conversation identifier",
-      "CAMPAIGN_NAME": "Campaign name",
+      "CONVERSATION_IDENTIFIER": "معرف المحادثة",
+      "CAMPAIGN_NAME": "اسم الحملة",
      "LABELS": "الوسوم",
-      "BROWSER_LANGUAGE": "Browser language",
+      "BROWSER_LANGUAGE": "لغة المتصفح",
      "PRIORITY": "الأولوية",
-      "COUNTRY_NAME": "Country name",
+      "COUNTRY_NAME": "اسم الدولة",
      "REFERER_LINK": "رابط المرجع",
      "CUSTOM_ATTRIBUTE_LIST": "القائمة",
      "CUSTOM_ATTRIBUTE_TEXT": "النص",
@@ -52,28 +52,28 @@
      "CUSTOM_ATTRIBUTE_LINK": "الرابط",
      "CUSTOM_ATTRIBUTE_CHECKBOX": "مربع",
      "CREATED_AT": "تم إنشاؤها في",
-      "LAST_ACTIVITY": "النشاط الأخير"
+      "LAST_ACTIVITY": "آخر نشاط"
    },
    "GROUPS": {
-      "STANDARD_FILTERS": "Standard filters",
-      "ADDITIONAL_FILTERS": "Additional filters",
-      "CUSTOM_ATTRIBUTES": "Custom attributes"
+      "STANDARD_FILTERS": "الفلاتر القياسية",
+      "ADDITIONAL_FILTERS": "فلاتر إضافية",
+      "CUSTOM_ATTRIBUTES": "سمات مخصصة"
    },
    "CUSTOM_VIEWS": {
      "ADD": {
        "TITLE": "هل تريد حفظ هذا الفلتر؟",
        "LABEL": "تسمية هذا الفلتر",
-        "PLACEHOLDER": "Name your filter to refer it later.",
-        "ERROR_MESSAGE": "الاسم مطلوب.",
+        "PLACEHOLDER": "أدخل اسم لهذا الفلتر",
+        "ERROR_MESSAGE": "الاسم مطلوب",
        "SAVE_BUTTON": "حفظ الفلتر",
        "CANCEL_BUTTON": "إلغاء",
        "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "تم إنشاء طريقة عرض مخصصة بنجاح.",
-          "ERROR_MESSAGE": "خطأ أثناء إنشاء طريقة عرض مخصصة."
+          "SUCCESS_MESSAGE": "تم إنشاء طريقة عرض مخصصة بنجاح",
+          "ERROR_MESSAGE": "خطأ أثناء إنشاء طريقة عرض مخصصة"
        },
        "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "تم إنشاء طريقة عرض مخصصة بنجاح.",
-          "ERROR_MESSAGE": "خطأ أثناء إنشاء طريقة عرض مخصصة."
+          "SUCCESS_MESSAGE": "تم إنشاء طريقة عرض مخصصة بنجاح",
+          "ERROR_MESSAGE": "خطأ أثناء إنشاء طريقة عرض مخصصة"
        }
      },
      "EDIT": {
@@ -85,17 +85,17 @@
          "CONFIRM": {
            "TITLE": "تأكيد الحذف",
            "MESSAGE": "هل أنت متأكد من حذف الفلتر ",
-            "YES": "Yes, delete",
+            "YES": "نعم، احذف",
            "NO": "لا، احتفظ به"
          }
        },
        "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "تم حذف طريقة عرض مخصصة بنجاح.",
-          "ERROR_MESSAGE": "حدث خطأ أثناء حذف المجلد."
+          "SUCCESS_MESSAGE": "تم حذف طريقة عرض مخصصة بنجاح",
+          "ERROR_MESSAGE": "حدث خطأ أثناء حذف المجلد"
        },
        "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "تم حذف العرض المخصص بنجاح.",
-          "ERROR_MESSAGE": "حدث خطأ أثناء حذف طريقة عرض مخصصة."
+          "SUCCESS_MESSAGE": "تم حذف العرض المخصص بنجاح",
+          "ERROR_MESSAGE": "حدث خطأ أثناء حذف طريقة عرض مخصصة"
        }
      }
    }
@@ -1,73 +1,73 @@
 {
  "AGENT_BOTS": {
    "HEADER": "Bots",
-    "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
+    "LOADING_EDITOR": "Loading Editor...",
+    "HEADER_BTN_TXT": "Add Bot Configuration",
+    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent bots allows you to automate the conversations</p>",
    "CSML_BOT_EDITOR": {
      "NAME": {
-        "LABEL": "Bot name",
-        "PLACEHOLDER": "Name your bot.",
-        "ERROR": "Bot name is required."
+        "LABEL": "Bot Name",
+        "PLACEHOLDER": "Give your bot a name",
+        "ERROR": "Bot name is required"
      },
      "DESCRIPTION": {
-        "LABEL": "Bot description",
+        "LABEL": "Bot Description",
        "PLACEHOLDER": "What does this bot do?"
      },
      "BOT_CONFIG": {
-        "ERROR": "Please enter your CSML bot configuration above.",
-        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
+        "ERROR": "Please enter your CSML bot configuration above",
+        "API_ERROR": "Your CSML configuration is invalid, please fix it and try again."
      },
      "SUBMIT": "Validate and save"
    },
    "BOT_CONFIGURATION": {
      "TITLE": "Select an agent bot",
-      "DESC": "Assign an Agent Bot to your inbox. They can handle initial conversations and transfer them to a live agent when necessary.",
+      "DESC": "You can set an agent bot from the list to this inbox. The bot can initially handle the conversation and transfer it to an agent when needed.",
      "SUBMIT": "تحديث",
-      "DISCONNECT": "Disconnect bot",
-      "SUCCESS_MESSAGE": "Successfully updated the agent bot.",
-      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot.",
-      "ERROR_MESSAGE": "Could not update the agent bot. Please try again.",
-      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot. Please try again.",
-      "SELECT_PLACEHOLDER": "Select bot"
+      "DISCONNECT": "Disconnect Bot",
+      "SUCCESS_MESSAGE": "Successfully updated the agent bot",
+      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot",
+      "ERROR_MESSAGE": "Could not update the agent bot, please try again later",
+      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot, please try again later",
+      "SELECT_PLACEHOLDER": "Select Bot"
    },
    "ADD": {
      "TITLE": "Configure new bot",
      "CANCEL_BUTTON_TEXT": "إلغاء",
      "API": {
-        "SUCCESS_MESSAGE": "Bot added successfully.",
-        "ERROR_MESSAGE": "Could not add bot. Please try again later."
+        "SUCCESS_MESSAGE": "Bot added successfully",
+        "ERROR_MESSAGE": "Could not add bot, Please try again later"
      }
    },
    "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
-      "LOADING": "Fetching bots...",
-      "TYPE": "Bot type"
+      "404": "No Bots found, you can create a bot by clicking the 'Configure new bot' Button ↗",
+      "LOADING": "Fetching Bots...",
+      "TYPE": "Bot Type"
    },
    "DELETE": {
      "BUTTON_TEXT": "حذف",
-      "TITLE": "Delete bot",
+      "TITLE": "Delete Bot",
      "SUBMIT": "حذف",
      "CANCEL_BUTTON_TEXT": "إلغاء",
-      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
+      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible",
      "API": {
-        "SUCCESS_MESSAGE": "Bot deleted successfully.",
-        "ERROR_MESSAGE": "Could not delete bot. Please try again."
+        "SUCCESS_MESSAGE": "Bot deleted successfully",
+        "ERROR_MESSAGE": "Could not able to delete bot, Please try again later"
      }
    },
    "EDIT": {
      "BUTTON_TEXT": "تعديل",
-      "LOADING": "Fetching bots...",
-      "TITLE": "Edit bot",
+      "LOADING": "Fetching Bots...",
+      "TITLE": "Edit Bot",
      "CANCEL_BUTTON_TEXT": "إلغاء",
      "API": {
-        "SUCCESS_MESSAGE": "Bot updated successfully.",
-        "ERROR_MESSAGE": "Could not update bot. Please try again."
+        "SUCCESS_MESSAGE": "Bot updated successfully",
+        "ERROR_MESSAGE": "Could not update bot, Please try again later"
      }
    },
    "TYPES": {
-      "WEBHOOK": "Webhook bot",
-      "CSML": "CSML bot"
+      "WEBHOOK": "Webhook Bot",
+      "CSML": "CSML Bot"
    }
  }
 }
@@ -7,34 +7,34 @@
    "GO_BACK_LABEL": "العودة للخلف",
    "ASSIGN_LABEL": "تكليف",
    "YES": "نعم",
-    "ASSIGN_AGENT_TOOLTIP": "تعيين وكيل",
+    "ASSIGN_AGENT_TOOLTIP": "إسناد وكيل",
    "ASSIGN_TEAM_TOOLTIP": "تعيين فريق",
-    "ASSIGN_SUCCESFUL": "تم تعيين المحادثات بنجاح.",
-    "ASSIGN_FAILED": "Failed to assign conversations. Please try again.",
-    "RESOLVE_SUCCESFUL": "تم تسوية المحادثات بنجاح.",
-    "RESOLVE_FAILED": "Failed to resolve conversations. Please try again.",
+    "ASSIGN_SUCCESFUL": "تم تعيين المحادثات بنجاح",
+    "ASSIGN_FAILED": "فشل في تعيين المحادثات، الرجاء المحاولة مرة أخرى",
+    "RESOLVE_SUCCESFUL": "تم تسوية المحادثات بنجاح",
+    "RESOLVE_FAILED": "فشل في حل المحادثات، يرجى المحاولة مرة أخرى",
    "ALL_CONVERSATIONS_SELECTED_ALERT": "المحادثات المرئية في هذه الصفحة هي المحددة فقط.",
-    "AGENT_LIST_LOADING": "جاري تحميل الوكلاء",
+    "AGENT_LIST_LOADING": "تحميل الوكلاء",
    "UPDATE": {
      "CHANGE_STATUS": "تغيير الحالة",
-      "SNOOZE_UNTIL_NEXT_REPLY": "غفوة حتى الرد القادم.",
+      "SNOOZE_UNTIL_NEXT_REPLY": "غفوة حتى الرد القادم",
      "UPDATE_SUCCESFUL": "تم تحديث حالة المحادثة بنجاح.",
-      "UPDATE_FAILED": "Failed to update conversations. Please try again."
+      "UPDATE_FAILED": "فشل تحديث المحادثات، الرجاء المحاولة مرة أخرى"
    },
    "LABELS": {
-      "ASSIGN_LABELS": "Assign labels",
+      "ASSIGN_LABELS": "تعيين التسميات",
      "NO_LABELS_FOUND": "لم يتم العثور على تسميات لـ",
      "ASSIGN_SELECTED_LABELS": "تعيين التسميات المحددة",
-      "ASSIGN_SUCCESFUL": "تم تعيين التسميات بنجاح.",
-      "ASSIGN_FAILED": "Failed to assign labels. Please try again."
+      "ASSIGN_SUCCESFUL": "تم تعيين التسميات بنجاح",
+      "ASSIGN_FAILED": "فشل في تعيين التسميات ، الرجاء المحاولة مرة أخرى"
    },
    "TEAMS": {
      "TEAM_SELECT_LABEL": "اختيار فريق",
      "NONE": "لا شيء",
      "NO_TEAMS_AVAILABLE": "لا توجد فرق مضافة إلى هذا الحساب حتى الآن.",
-      "ASSIGN_SELECTED_TEAMS": "تعيين فريق محدد.",
-      "ASSIGN_SUCCESFUL": "تم تعيين الفرق بنجاح.",
-      "ASSIGN_FAILED": "Failed to assign team. Please try again."
+      "ASSIGN_SELECTED_TEAMS": "تعيين فريق محدد",
+      "ASSIGN_SUCCESFUL": "تم تعيين الفرق بنجاح",
+      "ASSIGN_FAILED": "فشل تعيين الفريق، الرجاء المحاولة مرة أخرى"
    }
  }
 }
@@ -1,75 +1,75 @@
 {
  "CANNED_MGMT": {
    "HEADER": "الردود السريعة",
-    "HEADER_BTN_TXT": "Add canned response",
-    "LOADING": "Fetching canned responses...",
-    "SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام.",
-    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are pre-written reply templates that help you quickly respond to a conversation. To insert a canned response during a chat, agents can type a short code preceded by a '/' character. </p><p> You can manage your canned responses from this page or create new ones using the \"Add canned response\" button.</p><p>Open the <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Canned Responses handbook</a> in another tab for a helping hand.</p><p>Also, check out the all-new <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\">Canned Responses Library</a>.</p>",
+    "HEADER_BTN_TXT": "إضافة رد جاهز",
+    "LOADING": "جاري جلب الردود الجاهزة",
+    "SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام",
+    "SIDEBAR_TXT": "<p><b>الردود الجاهزة</b> </p><p> الردود الجاهزة هي عبارة عن قوالب يتم إعدادها مسبقاً لاستخدامها في كتابة الرسائل والردود للإجابة على اكثر الاسئلة شيوعاً. </p><p> لإضافة قالب جديد، فقط انقر على <b>إضافة رد جاهز</b>. يمكنك أيضاً تعديل أو حذف الردود الجاهزة الأخرى بالنقر على زر التحرير أو الحذف </p><p> يتم تسهيل استخدام الردود المسبقة بواسطة <b>رموز مختصرة</b> لتسريع البحث والوصول إليها. يمكن للموظفين الوصول إلى قوالب الردود الجاهزة أثناء الدردشة عن طريق الضغط على زر <b>'/'</b> ومن ثم الاختصار الخاص بالقالب المراد إدخاله في مربع النص. </p>",
    "LIST": {
      "404": "لا توجد ردود جاهزة متوفرة في هذا الحساب.",
      "TITLE": "إدارة الردود الجاهزة",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
+      "DESC": "الردود الجاهزة هي قوالب رسائل معدة مسبقاً يمكن استخدامها لتسريع كتابة الردود في المحادثات.",
      "TABLE_HEADER": [
-        "Short code",
+        "الرمز المختصر",
        "المحتوى",
        "الإجراءات"
      ]
    },
    "ADD": {
-      "TITLE": "Add canned response",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
+      "TITLE": "إضافة رد جاهز",
+      "DESC": "الردود الجاهزة هي قوالب رسائل معدة مسبقاً يمكن استخدامها لتسريع كتابة الردود في المحادثات.",
      "CANCEL_BUTTON_TEXT": "إلغاء",
      "FORM": {
        "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a short code.",
-          "ERROR": "Short Code is required."
+          "LABEL": "الرمز المختصر",
+          "PLACEHOLDER": "الرجاء إدخال رمز مختصر",
+          "ERROR": "الرمز المختصر مطلوب"
        },
        "CONTENT": {
-          "LABEL": "رسالة",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
+          "LABEL": "المحتوى",
+          "PLACEHOLDER": "الرجاء إدخال محتوى",
+          "ERROR": "المحتوى مطلوب"
        },
        "SUBMIT": "إرسال"
      },
      "API": {
-        "SUCCESS_MESSAGE": "Canned response added successfully.",
+        "SUCCESS_MESSAGE": "تم إضافة قالب الرد الجاهز بنجاح",
        "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
      }
    },
    "EDIT": {
-      "TITLE": "Edit canned response",
+      "TITLE": "تعديل قالب الرد الجاهز",
      "CANCEL_BUTTON_TEXT": "إلغاء",
      "FORM": {
        "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a shortcode.",
-          "ERROR": "Short code is required."
+          "LABEL": "الرمز المختصر",
+          "PLACEHOLDER": "الرجاء إدخال رمز مختصر",
+          "ERROR": "الرمز المختصر مطلوب"
        },
        "CONTENT": {
-          "LABEL": "رسالة",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "الرسالة مطلوبة."
+          "LABEL": "المحتوى",
+          "PLACEHOLDER": "الرجاء إدخال محتوى",
+          "ERROR": "المحتوى مطلوب"
        },
        "SUBMIT": "إرسال"
      },
      "BUTTON_TEXT": "تعديل",
      "API": {
-        "SUCCESS_MESSAGE": "Canned response is updated successfully.",
+        "SUCCESS_MESSAGE": "تم تحديث قالب الرد الجاهز بنجاح",
        "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
      }
    },
    "DELETE": {
      "BUTTON_TEXT": "حذف",
      "API": {
-        "SUCCESS_MESSAGE": "Canned response deleted successfully.",
+        "SUCCESS_MESSAGE": "تم حذف قالب الرد الجاهز بنجاح",
        "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
      },
      "CONFIRM": {
        "TITLE": "تأكيد الحذف",
        "MESSAGE": "هل أنت متأكد من الحذف ",
-        "YES": "Yes, delete ",
-        "NO": "No, keep "
+        "YES": "نعم، احذف ",
+        "NO": "لا، احتفظ "
      }
    }
  }
@@ -51,30 +51,18 @@
        "ACTIVE": "النشاط الأخير"
      }
    },
-    "SORT_ORDER_ITEMS": {
-      "last_activity_at_asc": {
-        "TEXT": "Last activity: Oldest first"
+    "CHAT_SORT_FILTER_ITEMS": {
+      "latest": {
+        "TEXT": "النشاط الأخير"
      },
-      "last_activity_at_desc": {
-        "TEXT": "Last activity: Newest first"
+      "sort_on_created_at": {
+        "TEXT": "تم إنشاؤها في"
      },
-      "created_at_desc": {
-        "TEXT": "Created at: Newest first"
+      "sort_on_priority": {
+        "TEXT": "الأولوية"
      },
-      "created_at_asc": {
-        "TEXT": "Created at: Oldest first"
-      },
-      "priority_desc": {
-        "TEXT": "Priority: Highest first"
-      },
-      "priority_asc": {
-        "TEXT": "Priority: Lowest first"
-      },
-      "waiting_since_asc": {
-        "TEXT": "Pending Response: Longest first"
-      },
-      "waiting_since_desc": {
-        "TEXT": "Pending Response: Shortest first"
+      "sort_on_waiting_since": {
+        "TEXT": "Pending Response"
      }
    },
    "ATTACHMENTS": {
@@ -41,9 +41,6 @@
    "SAVE_CONTACT": "حفظ",
    "UPLOADING_ATTACHMENTS": "جاري تحميل المرفقات...",
    "REPLIED_TO_STORY": "Replied to your story",
-    "UNSUPPORTED_MESSAGE": "This message is unsupported.",
-    "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
-    "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
    "SUCCESS_DELETE_MESSAGE": "تم حذف الرسالة بنجاح",
    "FAIL_DELETE_MESSSAGE": "تعذر حذف الرسالة! حاول مرة أخرى",
    "NO_RESPONSE": "لا توجد استجابة",
@@ -142,7 +139,6 @@
      "PRIVATE_NOTE": "إضافة ملاحظة خاصة",
      "SEND": "إرسال",
      "CREATE": "إضافة ملاحظة",
-      "INSERT_READ_MORE": "Read more",
      "DISMISS_REPLY": "Dismiss reply",
      "REPLYING_TO": "Replying to:",
      "TIP_FORMAT_ICON": "عرض محرر النصوص",
@@ -92,7 +92,7 @@
  },
  "NETWORK": {
    "NOTIFICATION": {
-      "OFFLINE": "غير متصل"
+      "TEXT": "قطع الاتصال من Chatwoot"
    },
    "BUTTON": {
      "REFRESH": "تحديث"
@@ -3,7 +3,6 @@
    "HEADER": {
      "FILTER": "تصفية حسب",
      "SORT": "ترتيب حسب",
-      "LOCALE": "اللغة",
      "SETTINGS_BUTTON": "الإعدادات",
      "NEW_BUTTON": "مقالة جديدة",
      "DROPDOWN_OPTIONS": {
@@ -16,12 +15,6 @@
        "MINE": "مقالاتي",
        "DRAFT": "مقالات مسودة",
        "ARCHIVED": "المقالات المؤرشفة"
-      },
-      "LOCALE_SELECT": {
-        "TITLE": "Select locale",
-        "PLACEHOLDER": "Select locale",
-        "NO_RESULT": "No locale found",
-        "SEARCH_PLACEHOLDER": "Search locale"
      }
    },
    "EDIT_HEADER": {
@@ -83,9 +76,6 @@
    },
    "ARTICLE_SEARCH_RESULT": {
      "UNCATEGORIZED": "Uncategorized",
-      "SEARCH_RESULTS": "Search results for %{query}",
-      "EMPTY_TEXT": "Search for articles to insert into replies.",
-      "SEARCH_LOADER": "يبحث...",
      "INSERT_ARTICLE": "Insert",
      "NO_RESULT": "No articles found",
      "COPY_LINK": "Copy article link to clipboard",
@@ -230,10 +220,7 @@
        "LOGO": {
          "LABEL": "Logo",
          "UPLOAD_BUTTON": "Upload logo",
-          "HELP_TEXT": "This logo will be displayed on the portal header.",
-          "IMAGE_UPLOAD_SUCCESS": "Logo uploaded successfully",
-          "IMAGE_UPLOAD_ERROR": "Logo deleted successfully",
-          "IMAGE_DELETE_ERROR": "Error while deleting logo"
+          "HELP_TEXT": "This logo will be displayed on the portal header."
        },
        "NAME": {
          "LABEL": "الاسم",
@@ -439,21 +426,6 @@
        }
      }
    },
-    "ARTICLE_SEARCH": {
-      "TITLE": "Search articles",
-      "PLACEHOLDER": "Search articles",
-      "NO_RESULT": "No articles found",
-      "SEARCHING": "يبحث...",
-      "SEARCH_BUTTON": "بحث",
-      "INSERT_ARTICLE": "Insert link",
-      "IFRAME_ERROR": "URL is empty or invalid. Unable to display content.",
-      "OPEN_ARTICLE_SEARCH": "Insert article from Help Center",
-      "SUCCESS_ARTICLE_INSERTED": "Article inserted successfully",
-      "PREVIEW_LINK": "Preview article",
-      "CANCEL": "أغلق",
-      "BACK": "العودة",
-      "BACK_RESULTS": "Back to results"
-    },
    "UPGRADE_PAGE": {
      "TITLE": "Help Center",
      "DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Upgrade your subscription to enable this feature.",
@@ -1,18 +1,18 @@
 {
  "FILTER": {
    "TITLE": "Филтрирай разговорите",
-    "SUBTITLE": "Add your filters below and hit 'Apply filters' to cut through the chat clutter.",
+    "SUBTITLE": "Добавете филтри по-долу и натиснете „Прилагане на филтри“, за да филтрирате разговорите.",
    "EDIT_CUSTOM_FILTER": "Edit Folder",
    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
-    "ADD_NEW_FILTER": "Add filter",
-    "FILTER_DELETE_ERROR": "Oops, looks like we can't save nothing! Please add at least one filter to save it.",
+    "ADD_NEW_FILTER": "Добавяне на филтър",
+    "FILTER_DELETE_ERROR": "За да запазите, трябва да имате поне един филтър",
    "SUBMIT_BUTTON_LABEL": "Прилагане на филтри",
    "UPDATE_BUTTON_LABEL": "Update folder",
    "CANCEL_BUTTON_LABEL": "Отмени",
-    "CLEAR_BUTTON_LABEL": "Clear filters",
+    "CLEAR_BUTTON_LABEL": "Изчисти филтрите",
+    "EMPTY_VALUE_ERROR": "Изисква се стойност",
    "FOLDER_LABEL": "Folder Name",
    "FOLDER_QUERY_LABEL": "Folder Query",
-    "EMPTY_VALUE_ERROR": "Изисква се стойност.",
    "TOOLTIP_LABEL": "Филтрирай разговорите",
    "QUERY_DROPDOWN_LABELS": {
      "AND": "И",
@@ -36,44 +36,44 @@
    },
    "ATTRIBUTES": {
      "STATUS": "Статус",
-      "ASSIGNEE_NAME": "Assignee name",
-      "INBOX_NAME": "Inbox name",
-      "TEAM_NAME": "Team name",
-      "CONVERSATION_IDENTIFIER": "Conversation identifier",
-      "CAMPAIGN_NAME": "Campaign name",
+      "ASSIGNEE_NAME": "Име на правоприемника",
+      "INBOX_NAME": "Име на входящата кутия",
+      "TEAM_NAME": "Име на екипа",
+      "CONVERSATION_IDENTIFIER": "Идентивикатор на разговор",
+      "CAMPAIGN_NAME": "Име на кампания",
      "LABELS": "Етикети",
-      "BROWSER_LANGUAGE": "Browser language",
+      "BROWSER_LANGUAGE": "Език на браузъра",
      "PRIORITY": "Priority",
-      "COUNTRY_NAME": "Country name",
+      "COUNTRY_NAME": "Име на държавата",
      "REFERER_LINK": "Референтна връзка",
      "CUSTOM_ATTRIBUTE_LIST": "List",
      "CUSTOM_ATTRIBUTE_TEXT": "Text",
      "CUSTOM_ATTRIBUTE_NUMBER": "Number",
      "CUSTOM_ATTRIBUTE_LINK": "Link",
      "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
-      "CREATED_AT": "Създаден в",
-      "LAST_ACTIVITY": "Last activity"
+      "CREATED_AT": "Created At",
+      "LAST_ACTIVITY": "Последна активност"
    },
    "GROUPS": {
-      "STANDARD_FILTERS": "Standard filters",
-      "ADDITIONAL_FILTERS": "Additional filters",
-      "CUSTOM_ATTRIBUTES": "Custom attributes"
+      "STANDARD_FILTERS": "Standard Filters",
+      "ADDITIONAL_FILTERS": "Additional Filters",
+      "CUSTOM_ATTRIBUTES": "Персонализирани атрибути"
    },
    "CUSTOM_VIEWS": {
      "ADD": {
        "TITLE": "Do you want to save this filter?",
        "LABEL": "Name this filter",
-        "PLACEHOLDER": "Name your filter to refer it later.",
-        "ERROR_MESSAGE": "Name is required.",
+        "PLACEHOLDER": "Enter a name for this filter",
+        "ERROR_MESSAGE": "Name is required",
        "SAVE_BUTTON": "Save filter",
        "CANCEL_BUTTON": "Отмени",
        "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder created successfully.",
-          "ERROR_MESSAGE": "Error while creating folder."
+          "SUCCESS_MESSAGE": "Folder created successfully",
+          "ERROR_MESSAGE": "Error while creating folder"
        },
        "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment created successfully.",
-          "ERROR_MESSAGE": "Error while creating segment."
+          "SUCCESS_MESSAGE": "Segment created successfully",
+          "ERROR_MESSAGE": "Error while creating segment"
        }
      },
      "EDIT": {
@@ -85,17 +85,17 @@
          "CONFIRM": {
            "TITLE": "Потвърди изтриването",
            "MESSAGE": "Are you sure to delete the filter ",
-            "YES": "Yes, delete",
-            "NO": "No, keep it"
+            "YES": "Да, изтрий",
+            "NO": "No, Keep it"
          }
        },
        "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting folder."
+          "SUCCESS_MESSAGE": "Folder deleted successfully",
+          "ERROR_MESSAGE": "Error while deleting folder"
        },
        "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting segment."
+          "SUCCESS_MESSAGE": "Segment deleted successfully",
+          "ERROR_MESSAGE": "Error while deleting segment"
        }
      }
    }
@@ -1,73 +1,73 @@
 {
  "AGENT_BOTS": {
    "HEADER": "Bots",
-    "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
+    "LOADING_EDITOR": "Loading Editor...",
+    "HEADER_BTN_TXT": "Add Bot Configuration",
+    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent bots allows you to automate the conversations</p>",
    "CSML_BOT_EDITOR": {
      "NAME": {
-        "LABEL": "Bot name",
-        "PLACEHOLDER": "Name your bot.",
-        "ERROR": "Bot name is required."
+        "LABEL": "Bot Name",
+        "PLACEHOLDER": "Give your bot a name",
+        "ERROR": "Bot name is required"
      },
      "DESCRIPTION": {
-        "LABEL": "Bot description",
+        "LABEL": "Bot Description",
        "PLACEHOLDER": "What does this bot do?"
      },
      "BOT_CONFIG": {
-        "ERROR": "Please enter your CSML bot configuration above.",
-        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
+        "ERROR": "Please enter your CSML bot configuration above",
+        "API_ERROR": "Your CSML configuration is invalid, please fix it and try again."
      },
      "SUBMIT": "Validate and save"
    },
    "BOT_CONFIGURATION": {
      "TITLE": "Select an agent bot",
-      "DESC": "Assign an Agent Bot to your inbox. They can handle initial conversations and transfer them to a live agent when necessary.",
+      "DESC": "You can set an agent bot from the list to this inbox. The bot can initially handle the conversation and transfer it to an agent when needed.",
      "SUBMIT": "Обновяване",
-      "DISCONNECT": "Disconnect bot",
-      "SUCCESS_MESSAGE": "Successfully updated the agent bot.",
-      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot.",
-      "ERROR_MESSAGE": "Could not update the agent bot. Please try again.",
-      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot. Please try again.",
-      "SELECT_PLACEHOLDER": "Select bot"
+      "DISCONNECT": "Disconnect Bot",
+      "SUCCESS_MESSAGE": "Successfully updated the agent bot",
+      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot",
+      "ERROR_MESSAGE": "Could not update the agent bot, please try again later",
+      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot, please try again later",
+      "SELECT_PLACEHOLDER": "Select Bot"
    },
    "ADD": {
      "TITLE": "Configure new bot",
      "CANCEL_BUTTON_TEXT": "Отмени",
      "API": {
-        "SUCCESS_MESSAGE": "Bot added successfully.",
-        "ERROR_MESSAGE": "Could not add bot. Please try again later."
+        "SUCCESS_MESSAGE": "Bot added successfully",
+        "ERROR_MESSAGE": "Could not add bot, Please try again later"
      }
    },
    "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
-      "LOADING": "Fetching bots...",
-      "TYPE": "Bot type"
+      "404": "No Bots found, you can create a bot by clicking the 'Configure new bot' Button ↗",
+      "LOADING": "Fetching Bots...",
+      "TYPE": "Bot Type"
    },
    "DELETE": {
      "BUTTON_TEXT": "Изтрий",
-      "TITLE": "Delete bot",
+      "TITLE": "Delete Bot",
      "SUBMIT": "Изтрий",
      "CANCEL_BUTTON_TEXT": "Отмени",
-      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
+      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible",
      "API": {
-        "SUCCESS_MESSAGE": "Bot deleted successfully.",
-        "ERROR_MESSAGE": "Could not delete bot. Please try again."
+        "SUCCESS_MESSAGE": "Bot deleted successfully",
+        "ERROR_MESSAGE": "Could not able to delete bot, Please try again later"
      }
    },
    "EDIT": {
      "BUTTON_TEXT": "Редактирай",
-      "LOADING": "Fetching bots...",
-      "TITLE": "Edit bot",
+      "LOADING": "Fetching Bots...",
+      "TITLE": "Edit Bot",
      "CANCEL_BUTTON_TEXT": "Отмени",
      "API": {
-        "SUCCESS_MESSAGE": "Bot updated successfully.",
-        "ERROR_MESSAGE": "Could not update bot. Please try again."
+        "SUCCESS_MESSAGE": "Bot updated successfully",
+        "ERROR_MESSAGE": "Could not update bot, Please try again later"
      }
    },
    "TYPES": {
-      "WEBHOOK": "Webhook bot",
-      "CSML": "CSML bot"
+      "WEBHOOK": "Webhook Bot",
+      "CSML": "CSML Bot"
    }
  }
 }
@@ -1,40 +1,40 @@
 {
  "BULK_ACTION": {
    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-    "AGENT_SELECT_LABEL": "Изберете агент",
+    "AGENT_SELECT_LABEL": "Select Agent",
    "ASSIGN_CONFIRMATION_LABEL": "Are you sure to assign %{conversationCount} %{conversationLabel} to",
    "UNASSIGN_CONFIRMATION_LABEL": "Are you sure to unassign %{conversationCount} %{conversationLabel}?",
    "GO_BACK_LABEL": "Go back",
    "ASSIGN_LABEL": "Assign",
    "YES": "Yes",
-    "ASSIGN_AGENT_TOOLTIP": "Assign agent",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
    "ASSIGN_TEAM_TOOLTIP": "Assign team",
-    "ASSIGN_SUCCESFUL": "Conversations assigned successfully.",
-    "ASSIGN_FAILED": "Failed to assign conversations. Please try again.",
-    "RESOLVE_SUCCESFUL": "Conversations resolved successfully.",
-    "RESOLVE_FAILED": "Failed to resolve conversations. Please try again.",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-    "AGENT_LIST_LOADING": "Loading agents",
+    "AGENT_LIST_LOADING": "Loading Agents",
    "UPDATE": {
      "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
-      "UPDATE_FAILED": "Failed to update conversations. Please try again."
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
    },
    "LABELS": {
-      "ASSIGN_LABELS": "Assign labels",
+      "ASSIGN_LABELS": "Assign Labels",
      "NO_LABELS_FOUND": "No labels found for",
      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
-      "ASSIGN_SUCCESFUL": "Labels assigned successfully.",
-      "ASSIGN_FAILED": "Failed to assign labels. Please try again."
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
    },
    "TEAMS": {
-      "TEAM_SELECT_LABEL": "Изберете екип",
+      "TEAM_SELECT_LABEL": "Select Team",
      "NONE": "Нито един",
      "NO_TEAMS_AVAILABLE": "There are no teams added to this account yet.",
-      "ASSIGN_SELECTED_TEAMS": "Assign selected team.",
-      "ASSIGN_SUCCESFUL": "Teams assiged successfully.",
-      "ASSIGN_FAILED": "Failed to assign team. Please try again."
+      "ASSIGN_SELECTED_TEAMS": "Assign selected team",
+      "ASSIGN_SUCCESFUL": "Teams assiged successfully",
+      "ASSIGN_FAILED": "Failed to assign team, please try again"
    }
  }
 }
@@ -1,75 +1,75 @@
 {
  "CANNED_MGMT": {
    "HEADER": "Готови отговори",
-    "HEADER_BTN_TXT": "Add canned response",
-    "LOADING": "Fetching canned responses...",
-    "SEARCH_404": "Няма резултати отговарящи на тази заявка.",
-    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are pre-written reply templates that help you quickly respond to a conversation. To insert a canned response during a chat, agents can type a short code preceded by a '/' character. </p><p> You can manage your canned responses from this page or create new ones using the \"Add canned response\" button.</p><p>Open the <a target=\"_blank\" href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses\">Canned Responses handbook</a> in another tab for a helping hand.</p><p>Also, check out the all-new <a href=\"https://www.chatwoot.com/tools/canned-responses-library\" target=\"_blank\">Canned Responses Library</a>.</p>",
+    "HEADER_BTN_TXT": "Добавяне на готов отговор",
+    "LOADING": "Извличане на готови отговори",
+    "SEARCH_404": "Няма резултати отговарящи на тази заявка",
+    "SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are saved reply templates which can be used to quickly send out a reply to a conversation. </p><p> For creating a Canned Response, just click on the <b>Add Canned Response</b>. You can also edit or delete an existing Canned Response by clicking on the Edit or Delete button </p><p> Canned responses are used with the help of <b>Short Codes</b>. Agents can access canned responses while on a chat by typing <b>'/'</b> followed by the short code. </p>",
    "LIST": {
      "404": "Няма налични готови отговори в този акаунт.",
      "TITLE": "Управлявайте готовите отговори",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
+      "DESC": "Готовите отговори са предварително дефинирани шаблони за отговор, които могат да се изпращат бързо в чата.",
      "TABLE_HEADER": [
-        "Short code",
+        "Кратък код",
        "Съдържание",
        "Действия"
      ]
    },
    "ADD": {
-      "TITLE": "Add canned response",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
+      "TITLE": "Добавяне на готов отговор",
+      "DESC": "Canned Responses are saved reply templates which can be used to quickly send out reply to conversation.",
      "CANCEL_BUTTON_TEXT": "Отмени",
      "FORM": {
        "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a short code.",
-          "ERROR": "Short Code is required."
+          "LABEL": "Кратък код",
+          "PLACEHOLDER": "Please enter a short code",
+          "ERROR": "Краткия код е задължителен"
        },
        "CONTENT": {
-          "LABEL": "Съобщение",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
+          "LABEL": "Съдържание",
+          "PLACEHOLDER": "Моля, въведете съдържание",
+          "ERROR": "Съдържанието е задължително"
        },
        "SUBMIT": "Изпращане"
      },
      "API": {
-        "SUCCESS_MESSAGE": "Canned response added successfully.",
+        "SUCCESS_MESSAGE": "Готовия отговор е добавен успешно",
        "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно"
      }
    },
    "EDIT": {
-      "TITLE": "Edit canned response",
+      "TITLE": "Промени готовия отговор",
      "CANCEL_BUTTON_TEXT": "Отмени",
      "FORM": {
        "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a shortcode.",
-          "ERROR": "Short code is required."
+          "LABEL": "Кратък код",
+          "PLACEHOLDER": "Моля, въведете кратък код",
+          "ERROR": "Краткия код е задължителен"
        },
        "CONTENT": {
-          "LABEL": "Съобщение",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
+          "LABEL": "Съдържание",
+          "PLACEHOLDER": "Моля, въведете съдържание",
+          "ERROR": "Съдържанието е задължително"
        },
        "SUBMIT": "Изпращане"
      },
      "BUTTON_TEXT": "Редактирай",
      "API": {
-        "SUCCESS_MESSAGE": "Canned response is updated successfully.",
+        "SUCCESS_MESSAGE": "Готовия отговор е обновен успешно",
        "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно"
      }
    },
    "DELETE": {
      "BUTTON_TEXT": "Изтрий",
      "API": {
-        "SUCCESS_MESSAGE": "Canned response deleted successfully.",
+        "SUCCESS_MESSAGE": "Готовия отговор е изтрит успешно",
        "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно"
      },
      "CONFIRM": {
        "TITLE": "Потвърди изтриването",
        "MESSAGE": "Сигурни ли сте за изтриването ",
-        "YES": "Yes, delete ",
-        "NO": "No, keep "
+        "YES": "Да, изтрий ",
+        "NO": "Не, запази "
      }
    }
  }
@@ -51,30 +51,18 @@
        "ACTIVE": "Last activity"
      }
    },
-    "SORT_ORDER_ITEMS": {
-      "last_activity_at_asc": {
-        "TEXT": "Last activity: Oldest first"
+    "CHAT_SORT_FILTER_ITEMS": {
+      "latest": {
+        "TEXT": "Last activity"
      },
-      "last_activity_at_desc": {
-        "TEXT": "Last activity: Newest first"
+      "sort_on_created_at": {
+        "TEXT": "Създаден в"
      },
-      "created_at_desc": {
-        "TEXT": "Created at: Newest first"
+      "sort_on_priority": {
+        "TEXT": "Priority"
      },
-      "created_at_asc": {
-        "TEXT": "Created at: Oldest first"
-      },
-      "priority_desc": {
-        "TEXT": "Priority: Highest first"
-      },
-      "priority_asc": {
-        "TEXT": "Priority: Lowest first"
-      },
-      "waiting_since_asc": {
-        "TEXT": "Pending Response: Longest first"
-      },
-      "waiting_since_desc": {
-        "TEXT": "Pending Response: Shortest first"
+      "sort_on_waiting_since": {
+        "TEXT": "Pending Response"
      }
    },
    "ATTACHMENTS": {
@@ -41,9 +41,6 @@
    "SAVE_CONTACT": "Save",
    "UPLOADING_ATTACHMENTS": "Uploading attachments...",
    "REPLIED_TO_STORY": "Replied to your story",
-    "UNSUPPORTED_MESSAGE": "This message is unsupported.",
-    "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
-    "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
    "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
    "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
    "NO_RESPONSE": "No response",
@@ -142,7 +139,6 @@
      "PRIVATE_NOTE": "Private Note",
      "SEND": "Send",
      "CREATE": "Add Note",
-      "INSERT_READ_MORE": "Read more",
      "DISMISS_REPLY": "Dismiss reply",
      "REPLYING_TO": "Replying to:",
      "TIP_FORMAT_ICON": "Show rich text editor",
@@ -92,7 +92,7 @@
  },
  "NETWORK": {
    "NOTIFICATION": {
-      "OFFLINE": "Offline"
+      "TEXT": "Disconnected from Chatwoot"
    },
    "BUTTON": {
      "REFRESH": "Refresh"
@@ -3,7 +3,6 @@
    "HEADER": {
      "FILTER": "Filter by",
      "SORT": "Sort by",
-      "LOCALE": "Locale",
      "SETTINGS_BUTTON": "Settings",
      "NEW_BUTTON": "New Article",
      "DROPDOWN_OPTIONS": {
@@ -16,12 +15,6 @@
        "MINE": "My Articles",
        "DRAFT": "Draft Articles",
        "ARCHIVED": "Archived Articles"
-      },
-      "LOCALE_SELECT": {
-        "TITLE": "Select locale",
-        "PLACEHOLDER": "Select locale",
-        "NO_RESULT": "No locale found",
-        "SEARCH_PLACEHOLDER": "Search locale"
      }
    },
    "EDIT_HEADER": {
@@ -83,9 +76,6 @@
    },
    "ARTICLE_SEARCH_RESULT": {
      "UNCATEGORIZED": "Uncategorized",
-      "SEARCH_RESULTS": "Search results for %{query}",
-      "EMPTY_TEXT": "Search for articles to insert into replies.",
-      "SEARCH_LOADER": "Searching...",
      "INSERT_ARTICLE": "Insert",
      "NO_RESULT": "No articles found",
      "COPY_LINK": "Copy article link to clipboard",
@@ -230,10 +220,7 @@
        "LOGO": {
          "LABEL": "Logo",
          "UPLOAD_BUTTON": "Upload logo",
-          "HELP_TEXT": "This logo will be displayed on the portal header.",
-          "IMAGE_UPLOAD_SUCCESS": "Logo uploaded successfully",
-          "IMAGE_UPLOAD_ERROR": "Logo deleted successfully",
-          "IMAGE_DELETE_ERROR": "Error while deleting logo"
+          "HELP_TEXT": "This logo will be displayed on the portal header."
        },
        "NAME": {
          "LABEL": "Име",
@@ -439,21 +426,6 @@
        }
      }
    },
-    "ARTICLE_SEARCH": {
-      "TITLE": "Search articles",
-      "PLACEHOLDER": "Search articles",
-      "NO_RESULT": "No articles found",
-      "SEARCHING": "Searching...",
-      "SEARCH_BUTTON": "Търсене",
-      "INSERT_ARTICLE": "Insert link",
-      "IFRAME_ERROR": "URL is empty or invalid. Unable to display content.",
-      "OPEN_ARTICLE_SEARCH": "Insert article from Help Center",
-      "SUCCESS_ARTICLE_INSERTED": "Article inserted successfully",
-      "PREVIEW_LINK": "Preview article",
-      "CANCEL": "Затвори",
-      "BACK": "Back",
-      "BACK_RESULTS": "Back to results"
-    },
    "UPGRADE_PAGE": {
      "TITLE": "Help Center",
      "DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Upgrade your subscription to enable this feature.",
--- a/Show More
+++ b/Show More
Author	SHA1	Message	Date
Shivam Mishra	cde6b75c1e	feat: colors for dark mode	2023-12-27 16:53:47 +05:30
Shivam Mishra	9aeb5b8db6	fix: input focus states	2023-12-27 16:51:07 +05:30
Nithin David Thomas	2a66cd5eb7	Updates form input import path	2023-12-21 16:29:26 -08:00
Shivam Mishra	80bd0e39b4	feat: dark mode	2023-12-18 17:49:20 +05:30
Shivam Mishra	a1334c947d	feat: add placeholder	2023-12-18 17:43:58 +05:30
Shivam Mishra	5ce8c1c3d7	feat: add invite page	2023-12-18 17:42:09 +05:30
Shivam Mishra	b617f3e4b2	feat: add invite page	2023-12-18 17:33:32 +05:30
Shivam Mishra	29cb6c18be	chore: udpate with label margin	2023-12-18 17:33:05 +05:30
Shivam Mishra	49cfe240e3	fix: scroll	2023-12-18 16:20:21 +05:30
Shivam Mishra	218acfd50a	fix: UI and copy	2023-12-18 16:11:54 +05:30
Shivam Mishra	2267d85b29	refactor: move onboarding to dashboard routes Doing this ensures that login checks are run for this page, coz we want this page to be accessible only to individuals who are logged in	2023-12-18 15:53:58 +05:30
Shivam Mishra	f1484f1625	refactor: rename ModalStep to OnboardingStep	2023-12-18 15:52:14 +05:30
Shivam Mishra	a0ef39fb12	refactor: rename layout	2023-12-18 15:51:36 +05:30
Shivam Mishra	621ebf13bd	fix: rounded class	2023-12-18 15:49:18 +05:30
Shivam Mishra	693cc29339	refactor: move component and routes to dashboard	2023-12-18 15:41:52 +05:30
Shivam Mishra	cea740ceb7	feat: new onboarding URL	2023-12-15 15:20:48 +05:30
Shivam Mishra	8fe521d66d	feat: update frontend to remove dashboard details	2023-12-15 15:14:05 +05:30
Shivam Mishra	f728c8089d	feat: update signup API to remove account and company name	2023-12-15 15:13:29 +05:30
Shivam Mishra	585ad7d9a4	feat: remove validations from user and account	2023-12-15 15:12:17 +05:30
Shivam Mishra	b36a789518	feat: add background	2023-12-11 18:17:01 +05:30
Shivam Mishra	68d36e314f	feat: light mode for steps	2023-12-11 17:55:43 +05:30
Shivam Mishra	1b17068948	feat: add steps	2023-12-11 17:52:58 +05:30
Shivam Mishra	2f5ba952f4	feat: add steps UI to modal	2023-12-11 17:36:31 +05:30
Shivam Mishra	489f2b5bcc	feat: separate select component	2023-12-04 16:00:31 +05:30
Shivam Mishra	5468e8a625	feat: add caret	2023-12-04 15:46:09 +05:30
Shivam Mishra	476eff7f5d	refactor: placeholder color	2023-12-04 15:38:44 +05:30
Shivam Mishra	ffcb148626	feat: add select	2023-12-04 15:37:07 +05:30
Shivam Mishra	f32aa4b517	feat: add text area	2023-12-04 14:54:17 +05:30
Shivam Mishra	a017c51c6b	fix: slot behaviour	2023-12-04 14:25:49 +05:30
Shivam Mishra	bdc9b63800	refactor: add with-label container	2023-12-04 14:12:08 +05:30
Shivam Mishra	9275328a3a	feat: allow compact input	2023-12-04 13:48:21 +05:30
Shivam Mishra	ff30c3ea61	fix: shadow	2023-12-04 13:46:22 +05:30
Shivam Mishra	086b131375	fix: typo	2023-12-04 13:40:58 +05:30
Shivam Mishra	12b56e6a2f	refactor: update route name	2023-12-04 13:39:48 +05:30
Shivam Mishra	b0e6fc155d	feat: add founders note	2023-12-04 13:28:55 +05:30
Shivam Mishra	9c75c3b829	feat: add industry	2023-12-04 13:28:01 +05:30
Shivam Mishra	2d02261bbb	fix: padding	2023-12-04 13:13:23 +05:30
Shivam Mishra	f4f243bd3f	fix: button text	2023-12-04 13:13:16 +05:30
Shivam Mishra	944c6c4842	refactor: style for body	2023-12-04 13:07:41 +05:30
Shivam Mishra	115690b88a	fix: form names	2023-12-04 13:07:25 +05:30
Shivam Mishra	4f7ed036b0	feat: add setup user	2023-12-04 13:07:17 +05:30
Shivam Mishra	51b845e937	feat: add setup company UI	2023-12-04 12:44:37 +05:30
Shivam Mishra	ae0eac9474	chore: add routes	2023-12-01 18:09:46 +05:30
@@ -1 +1 @@
 .3.1
 .1.0
@@ -1 +1 @@
 .7.0
 .6.0