Merge branch 'develop' into deploy-apr-15

The disconnect threshold is added to account for delays in identifying disconnections (for example, the websocket disconnection takes up to 3 seconds) while fetching the latest updated conversations or messages.

In this case, the cable disconnection event takes about 3 seconds to fire. If there was a conversation which was created in this 3 second, it would not be displayed in the UI until the refresh.

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

.circleci/config.yml

@@ -7,7 +7,7 @@ defaults: &defaults
   working_directory: ~/build
   docker:
     # specify the version you desire here
-    - image: cimg/ruby:3.2.2-browsers
+    - image: cimg/ruby:3.3.3-browsers
 
     # Specify service dependencies here if necessary
     # CircleCI maintains a library of pre-built images
@@ -130,10 +130,7 @@ jobs:
           command: |
             mkdir -p ~/tmp/test-results/frontend_specs
             ~/tmp/cc-test-reporter before-build
-            TESTFILES=$(circleci tests glob **/specs/*.spec.js | circleci tests split --split-by=timings)
-            yarn test:coverage --profile 10 \
-                               --out ~/tmp/test-results/yarn.xml \
-                               -- ${TESTFILES}
+            yarn test:coverage
       - run:
           name: Code Climate Test Coverage
           command: |

.devcontainer/docker-compose.yml

@@ -12,7 +12,7 @@ services:
       args:
         VARIANT: "ubuntu-22.04"
         NODE_VERSION: "20.9.0"
-        RUBY_VERSION: "3.2.2"
+        RUBY_VERSION: "3.3.3"
         # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
         USER_UID: "1000"
         USER_GID: "1000"
@@ -25,7 +25,7 @@ services:
       args:
         VARIANT: "ubuntu-22.04"
         NODE_VERSION: "20.9.0"
-        RUBY_VERSION: "3.2.2"
+        RUBY_VERSION: "3.3.3"
         # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
         USER_UID: "1000"
         USER_GID: "1000"

.eslintrc.js

@@ -65,10 +65,10 @@ module.exports = {
   },
   env: {
     browser: true,
-    jest: true,
     node: true,
   },
   globals: {
     bus: true,
+    vi: true,
   },
 };

.ruby-version

@@ -1 +1 @@
-3.2.2
+3.3.3

Gemfile

@@ -1,6 +1,6 @@
 source 'https://rubygems.org'
 
-ruby '3.2.2'
+ruby '3.3.3'
 
 ##-- base gems for rails --##
 gem 'rack-cors', '2.0.0', require: 'rack/cors'
@@ -111,12 +111,12 @@ gem 'elastic-apm', require: false
 gem 'newrelic_rpm', require: false
 gem 'newrelic-sidekiq-metrics', '>= 1.6.2', require: false
 gem 'scout_apm', require: false
-gem 'sentry-rails', '>= 5.18.0', require: false
+gem 'sentry-rails', '>= 5.18.1', require: false
 gem 'sentry-ruby', require: false
-gem 'sentry-sidekiq', '>= 5.18.0', require: false
+gem 'sentry-sidekiq', '>= 5.18.1', require: false
 
 ##-- background job processing --##
-gem 'sidekiq', '>= 7.2.4'
+gem 'sidekiq', '>= 7.3.0'
 # We want cron jobs
 gem 'sidekiq-cron', '>= 1.12.0'
 

Gemfile.lock

@@ -148,7 +148,7 @@ GEM
     barnes (0.0.9)
       multi_json (~> 1)
       statsd-ruby (~> 1.1)
-    base64 (0.2.0)
+    base64 (0.1.1)
     bcrypt (3.1.20)
     bigdecimal (3.1.8)
     bindex (0.8.1)
@@ -174,7 +174,9 @@ GEM
     crack (0.4.5)
       rexml
     crass (1.0.6)
-    csv-safe (3.2.1)
+    csv (3.3.0)
+    csv-safe (3.3.1)
+      csv (~> 3.0)
     cypress-on-rails (1.16.0)
       rack
     database_cleaner (2.0.2)
@@ -183,13 +185,16 @@ GEM
       activerecord (>= 5.a)
       database_cleaner-core (~> 2.0.0)
     database_cleaner-core (2.0.1)
-    date (3.3.4)
-    ddtrace (1.11.1)
-      debase-ruby_core_source (>= 0.10.16, <= 3.2.0)
-      libdatadog (~> 2.0.0.1.0)
-      libddwaf (~> 1.8.2.0.0)
+    datadog-ci (0.8.3)
       msgpack
-    debase-ruby_core_source (3.2.0)
+    date (3.3.4)
+    ddtrace (1.23.2)
+      datadog-ci (~> 0.8.1)
+      debase-ruby_core_source (= 3.3.1)
+      libdatadog (~> 7.0.0.1.0)
+      libddwaf (~> 1.14.0.0.0)
+      msgpack
+    debase-ruby_core_source (3.3.1)
     debug (1.8.0)
       irb (>= 1.5.0)
       reline (>= 0.3.1)
@@ -237,8 +242,9 @@ GEM
       railties (>= 5.0.0)
     faker (3.2.0)
       i18n (>= 1.8.11, < 2)
-    faraday (2.9.0)
-      faraday-net_http (>= 2.0, < 3.2)
+    faraday (2.7.4)
+      faraday-net_http (>= 2.0, < 3.1)
+      ruby2_keywords (>= 0.0.4)
     faraday-follow_redirects (0.3.0)
       faraday (>= 1, < 3)
     faraday-mashify (0.1.1)
@@ -246,8 +252,7 @@ GEM
       hashie
     faraday-multipart (1.0.4)
       multipart-post (~> 2)
-    faraday-net_http (3.1.0)
-      net-http
+    faraday-net_http (3.0.2)
     faraday-net_http_persistent (2.1.0)
       faraday (~> 2.5)
       net-http-persistent (~> 4.0)
@@ -316,10 +321,7 @@ GEM
     google-cloud-translate-v3 (0.6.0)
       gapic-common (>= 0.17.1, < 2.a)
       google-cloud-errors (~> 1.0)
-    google-protobuf (3.25.3)
     google-protobuf (3.25.3-arm64-darwin)
-    google-protobuf (3.25.3-x86_64-darwin)
-    google-protobuf (3.25.3-x86_64-linux)
     googleapis-common-protos (1.4.0)
       google-protobuf (~> 3.14)
       googleapis-common-protos-types (~> 1.2)
@@ -335,16 +337,7 @@ GEM
       signet (>= 0.16, < 2.a)
     groupdate (6.2.1)
       activesupport (>= 5.2)
-    grpc (1.62.0)
-      google-protobuf (~> 3.25)
-      googleapis-common-protos-types (~> 1.0)
-    grpc (1.62.0-arm64-darwin)
-      google-protobuf (~> 3.25)
-      googleapis-common-protos-types (~> 1.0)
-    grpc (1.62.0-x86_64-darwin)
-      google-protobuf (~> 3.25)
-      googleapis-common-protos-types (~> 1.0)
-    grpc (1.62.0-x86_64-linux)
+    grpc (1.63.0-arm64-darwin)
       google-protobuf (~> 3.25)
       googleapis-common-protos-types (~> 1.0)
     haikunator (1.1.1)
@@ -368,7 +361,7 @@ GEM
       mini_mime (>= 1.0.0)
       multi_xml (>= 0.5.2)
     httpclient (2.8.3)
-    i18n (1.14.5)
+    i18n (1.14.1)
       concurrent-ruby (~> 1.0)
     image_processing (1.12.2)
       mini_magick (>= 4.9.5, < 5)
@@ -392,8 +385,7 @@ GEM
       hana (~> 1.3)
       regexp_parser (~> 2.0)
       uri_template (~> 0.7)
-    jwt (2.8.1)
-      base64
+    jwt (2.7.0)
     kaminari (1.2.2)
       activesupport (>= 4.1.0)
       kaminari-actionview (= 1.2.2)
@@ -416,15 +408,8 @@ GEM
       addressable (~> 2.8)
     letter_opener (1.8.1)
       launchy (>= 2.2, < 3)
-    libdatadog (2.0.0.1.0)
-    libdatadog (2.0.0.1.0-x86_64-linux)
-    libddwaf (1.8.2.0.0)
-      ffi (~> 1.0)
-    libddwaf (1.8.2.0.0-arm64-darwin)
-      ffi (~> 1.0)
-    libddwaf (1.8.2.0.0-x86_64-darwin)
-      ffi (~> 1.0)
-    libddwaf (1.8.2.0.0-x86_64-linux)
+    libdatadog (7.0.0.1.0)
+    libddwaf (1.14.0.0.0-arm64-darwin)
       ffi (~> 1.0)
     line-bot-api (1.28.0)
     liquid (5.4.0)
@@ -434,6 +419,7 @@ GEM
     llhttp-ffi (0.4.0)
       ffi-compiler (~> 1.0)
       rake (~> 13.0)
+    logger (1.6.0)
     lograge (0.14.0)
       actionpack (>= 4)
       activesupport (>= 4)
@@ -453,14 +439,13 @@ GEM
     meta_request (0.8.2)
       rack-contrib (>= 1.1, < 3)
       railties (>= 3.0.0, < 8)
-    method_source (1.1.0)
+    method_source (1.0.0)
     mime-types (3.4.1)
       mime-types-data (~> 3.2015)
     mime-types-data (3.2023.0218.1)
     mini_magick (4.12.0)
     mini_mime (1.1.5)
-    mini_portile2 (2.8.7)
-    minitest (5.24.0)
+    minitest (5.24.1)
     mock_redis (0.36.0)
       ruby2_keywords
     msgpack (1.7.0)
@@ -469,8 +454,6 @@ GEM
     multipart-post (2.3.0)
     neighbor (0.2.3)
       activerecord (>= 5.2)
-    net-http (0.4.1)
-      uri
     net-http-persistent (4.0.2)
       connection_pool (~> 2.2)
     net-imap (0.4.12)
@@ -489,15 +472,8 @@ GEM
     newrelic_rpm (9.6.0)
       base64
     nio4r (2.7.3)
-    nokogiri (1.16.6)
-      mini_portile2 (~> 2.8.2)
-      racc (~> 1.4)
     nokogiri (1.16.6-arm64-darwin)
       racc (~> 1.4)
-    nokogiri (1.16.6-x86_64-darwin)
-      racc (~> 1.4)
-    nokogiri (1.16.6-x86_64-linux)
-      racc (~> 1.4)
     oauth (1.1.0)
       oauth-tty (~> 1.0, >= 1.0.1)
       snaky_hash (~> 2.0)
@@ -560,8 +536,7 @@ GEM
       rack (>= 2.0.0)
     rack-mini-profiler (3.2.0)
       rack (>= 1.2.0)
-    rack-protection (3.2.0)
-      base64 (>= 0.1.0)
+    rack-protection (3.1.0)
       rack (~> 2.2, >= 2.2.4)
     rack-proxy (0.7.6)
       rack
@@ -597,7 +572,7 @@ GEM
       thor (~> 1.0)
       zeitwerk (~> 2.5)
     rainbow (3.1.1)
-    rake (13.2.1)
+    rake (13.1.0)
     rb-fsevent (0.11.2)
     rb-inotify (0.10.1)
       ffi (~> 1.0)
@@ -627,8 +602,8 @@ GEM
     retriable (3.1.2)
     reverse_markdown (2.1.1)
       nokogiri
-    rexml (3.2.8)
-      strscan (>= 3.0.9)
+    rexml (3.3.1)
+      strscan
     rspec-core (3.13.0)
       rspec-support (~> 3.13.0)
     rspec-expectations (3.13.1)
@@ -703,23 +678,24 @@ GEM
       activesupport (>= 4)
     selectize-rails (0.12.6)
     semantic_range (3.0.0)
-    sentry-rails (5.18.0)
+    sentry-rails (5.18.1)
       railties (>= 5.0)
-      sentry-ruby (~> 5.18.0)
-    sentry-ruby (5.18.0)
+      sentry-ruby (~> 5.18.1)
+    sentry-ruby (5.18.1)
       bigdecimal
       concurrent-ruby (~> 1.0, >= 1.0.2)
-    sentry-sidekiq (5.18.0)
-      sentry-ruby (~> 5.18.0)
+    sentry-sidekiq (5.18.1)
+      sentry-ruby (~> 5.18.1)
       sidekiq (>= 3.0)
     sexp_processor (4.17.0)
     shoulda-matchers (5.3.0)
       activesupport (>= 5.2.0)
-    sidekiq (7.2.4)
+    sidekiq (7.3.0)
       concurrent-ruby (< 2)
       connection_pool (>= 2.3.0)
+      logger
       rack (>= 2.2.4)
-      redis-client (>= 0.19.0)
+      redis-client (>= 0.22.2)
     sidekiq-cron (1.12.0)
       fugit (~> 1.8)
       globalid (>= 1.0.1)
@@ -761,7 +737,7 @@ GEM
     strscan (3.1.0)
     telephone_number (1.4.20)
     test-prof (1.2.1)
-    thor (1.3.1)
+    thor (1.3.0)
     tilt (2.3.0)
     time_diff (0.3.0)
       activesupport
@@ -786,12 +762,11 @@ GEM
     unf_ext (0.0.8.2)
     unicode-display_width (2.4.2)
     uniform_notifier (1.16.0)
-    uri (0.13.0)
     uri_template (0.7.0)
     valid_email2 (4.0.6)
       activemodel (>= 3.2)
       mail (~> 2.5)
-    version_gem (1.1.4)
+    version_gem (1.1.3)
     warden (1.2.9)
       rack (>= 2.0.9)
     web-console (4.2.1)
@@ -822,15 +797,7 @@ GEM
     zeitwerk (2.6.16)
 
 PLATFORMS
-  arm64-darwin-20
-  arm64-darwin-21
-  arm64-darwin-22
-  ruby
-  x86_64-darwin-18
-  x86_64-darwin-20
-  x86_64-darwin-21
-  x86_64-darwin-22
-  x86_64-linux
+  arm64-darwin-23
 
 DEPENDENCIES
   active_record_query_trace
@@ -931,11 +898,11 @@ DEPENDENCIES
   scout_apm
   scss_lint
   seed_dump
-  sentry-rails (>= 5.18.0)
+  sentry-rails (>= 5.18.1)
   sentry-ruby
-  sentry-sidekiq (>= 5.18.0)
+  sentry-sidekiq (>= 5.18.1)
   shoulda-matchers
-  sidekiq (>= 7.2.4)
+  sidekiq (>= 7.3.0)
   sidekiq-cron (>= 1.12.0)
   simplecov (= 0.17.1)
   slack-ruby-client (~> 2.2.0)
@@ -960,7 +927,7 @@ DEPENDENCIES
   working_hours
 
 RUBY VERSION
-   ruby 3.2.2p185
+   ruby 3.3.3p89
 
 BUNDLED WITH
-   2.4.6
+   2.5.14

app/builders/v2/base_conversation_report_builder.rb

@@ -0,0 +1,30 @@
+class V2::BaseConversationReportBuilder
+  pattr_initialize :account, :params
+
+  private
+
+  AVG_METRICS = %w[avg_first_response_time avg_resolution_time reply_time].freeze
+  COUNT_METRICS = %w[
+    conversations_count
+    incoming_messages_count
+    outgoing_messages_count
+    resolutions_count
+    bot_resolutions_count
+    bot_handoffs_count
+  ].freeze
+
+  def builder_class(metric)
+    case metric
+    when *AVG_METRICS
+      V2::Reports::Timeseries::AverageReportBuilder
+    when *COUNT_METRICS
+      V2::Reports::Timeseries::CountReportBuilder
+    end
+  end
+
+  def log_invalid_metric
+    Rails.logger.error "ReportBuilder: Invalid metric - #{params[:metric]}"
+
+    {}
+  end
+end

app/builders/v2/conversation_metric_builder.rb

@@ -0,0 +1,30 @@
+class V2::ConversationMetricBuilder < V2::BaseConversationReportBuilder
+  def summary
+    {
+      conversations_count: count('conversations_count'),
+      incoming_messages_count: count('incoming_messages_count'),
+      outgoing_messages_count: count('outgoing_messages_count'),
+      avg_first_response_time: count('avg_first_response_time'),
+      avg_resolution_time: count('avg_resolution_time'),
+      resolutions_count: count('resolutions_count'),
+      reply_time: count('reply_time')
+    }
+  end
+
+  def bot_summary
+    {
+      bot_resolutions_count: count('bot_resolutions_count'),
+      bot_handoffs_count: count('bot_handoffs_count')
+    }
+  end
+
+  private
+
+  def count(metric)
+    builder_class(metric).new(account, builder_params(metric)).aggregate_value
+  end
+
+  def builder_params(metric)
+    params.merge({ metric: metric })
+  end
+end

app/builders/v2/conversation_report_builder.rb

@@ -0,0 +1,25 @@
+class V2::ConversationReportBuilder < V2::BaseConversationReportBuilder
+  include DateRangeHelper
+
+  pattr_initialize :account, :params
+
+  def timeseries
+    perform_action(:timeseries)
+  end
+
+  def aggregate_value
+    perform_action(:aggregate_value)
+  end
+
+  private
+
+  def perform_action(method_name)
+    return builder.new(account, params).public_send(method_name) if builder.present?
+
+    log_invalid_metric
+  end
+
+  def builder
+    builder_class(params[:metric])
+  end
+end

app/builders/v2/reports/agent_summary_builder.rb

@@ -3,6 +3,7 @@ class V2::Reports::AgentSummaryBuilder < V2::Reports::BaseSummaryBuilder
 
   def build
     set_grouped_conversations_count
+    set_grouped_resolved_conversations_count
     set_grouped_avg_reply_time
     set_grouped_avg_first_response_time
     set_grouped_avg_resolution_time
@@ -27,6 +28,15 @@ class V2::Reports::AgentSummaryBuilder < V2::Reports::BaseSummaryBuilder
     @grouped_avg_reply_time = get_grouped_average(reporting_events.where(name: 'reply_time'))
   end
 
+  def set_grouped_resolved_conversations_count
+    @grouped_resolved_conversations_count = reporting_events
+                                            .where(name: 'conversation_resolved')
+                                            .select(group_by_key, :conversation_id)
+                                            .distinct
+                                            .group(group_by_key)
+                                            .count(:conversation_id)
+  end
+
   def group_by_key
     :user_id
   end
@@ -37,12 +47,14 @@ class V2::Reports::AgentSummaryBuilder < V2::Reports::BaseSummaryBuilder
 
   def prepare_report
     account.account_users.each_with_object([]) do |account_user, arr|
+      user_id = account_user.user_id
       arr << {
-        id: account_user.user_id,
-        conversations_count: @grouped_conversations_count[account_user.user_id],
-        avg_resolution_time: @grouped_avg_resolution_time[account_user.user_id],
-        avg_first_response_time: @grouped_avg_first_response_time[account_user.user_id],
-        avg_reply_time: @grouped_avg_reply_time[account_user.user_id]
+        id: user_id,
+        conversations_count: @grouped_conversations_count[user_id],
+        resolved_conversations_count: @grouped_resolved_conversations_count[user_id],
+        avg_resolution_time: @grouped_avg_resolution_time[user_id],
+        avg_first_response_time: @grouped_avg_first_response_time[user_id],
+        avg_reply_time: @grouped_avg_reply_time[user_id]
       }
     end
   end

app/builders/v2/reports/inbox_summary_builder.rb

@@ -0,0 +1,65 @@
+class V2::Reports::InboxSummaryBuilder < V2::Reports::BaseSummaryBuilder
+  pattr_initialize [:account!, :params!]
+
+  def build
+    set_grouped_conversations_count
+    set_grouped_resolved_conversations_count
+    set_grouped_avg_reply_time
+    set_grouped_avg_first_response_time
+    set_grouped_avg_resolution_time
+    prepare_report
+  end
+
+  private
+
+  def set_grouped_conversations_count
+    @grouped_conversations_count = Current.account.conversations.where(created_at: range).group('inbox_id').count
+  end
+
+  def set_grouped_avg_resolution_time
+    @grouped_avg_resolution_time = get_grouped_average(reporting_events.where(name: 'conversation_resolved'))
+  end
+
+  def set_grouped_avg_first_response_time
+    @grouped_avg_first_response_time = get_grouped_average(reporting_events.where(name: 'first_response'))
+  end
+
+  def set_grouped_avg_reply_time
+    @grouped_avg_reply_time = get_grouped_average(reporting_events.where(name: 'reply_time'))
+  end
+
+  def set_grouped_resolved_conversations_count
+    @grouped_resolved_conversations_count = reporting_events
+                                            .where(name: 'conversation_resolved')
+                                            .select(group_by_key, :conversation_id)
+                                            .distinct
+                                            .group(group_by_key)
+                                            .count(:conversation_id)
+  end
+
+  def group_by_key
+    :inbox_id
+  end
+
+  def reporting_events
+    @reporting_events ||= Current.account.reporting_events.where(created_at: range)
+  end
+
+  def prepare_report
+    account.inboxes.each_with_object([]) do |inbox, arr|
+      inbox_id = inbox.id
+      arr << {
+        id: inbox_id,
+        conversations_count: @grouped_conversations_count[inbox_id],
+        resolved_conversations_count: @grouped_resolved_conversations_count[inbox_id],
+        avg_resolution_time: @grouped_avg_resolution_time[inbox_id],
+        avg_first_response_time: @grouped_avg_first_response_time[inbox_id],
+        avg_reply_time: @grouped_avg_reply_time[inbox_id]
+      }
+    end
+  end
+
+  def average_value_key
+    ActiveModel::Type::Boolean.new.cast(params[:business_hours]).present? ? :value_in_business_hours : :value
+  end
+end

app/builders/v2/reports/team_summary_builder.rb

@@ -3,6 +3,7 @@ class V2::Reports::TeamSummaryBuilder < V2::Reports::BaseSummaryBuilder
 
   def build
     set_grouped_conversations_count
+    set_grouped_resolved_conversations_count
     set_grouped_avg_reply_time
     set_grouped_avg_first_response_time
     set_grouped_avg_resolution_time
@@ -27,6 +28,15 @@ class V2::Reports::TeamSummaryBuilder < V2::Reports::BaseSummaryBuilder
     @grouped_avg_reply_time = get_grouped_average(reporting_events.where(name: 'reply_time'))
   end
 
+  def set_grouped_resolved_conversations_count
+    @grouped_resolved_conversations_count = reporting_events
+                                            .where(name: 'conversation_resolved')
+                                            .select(group_by_key, :conversation_id)
+                                            .distinct
+                                            .group(group_by_key)
+                                            .count(:conversation_id)
+  end
+
   def reporting_events
     @reporting_events ||= Current.account.reporting_events.where(created_at: range).joins(:conversation)
   end
@@ -40,6 +50,7 @@ class V2::Reports::TeamSummaryBuilder < V2::Reports::BaseSummaryBuilder
       arr << {
         id: team.id,
         conversations_count: @grouped_conversations_count[team.id],
+        resolved_conversations_count: @grouped_resolved_conversations_count[team.id],
         avg_resolution_time: @grouped_avg_resolution_time[team.id],
         avg_first_response_time: @grouped_avg_first_response_time[team.id],
         avg_reply_time: @grouped_avg_reply_time[team.id]

app/controllers/api/v2/accounts/live_reports_controller.rb

@@ -0,0 +1,57 @@
+class Api::V2::Accounts::LiveReportsController < Api::V1::Accounts::BaseController
+  before_action :load_conversations, only: [:conversation_metrics, :grouped_conversation_metrics]
+  before_action :set_group_scope, only: [:grouped_conversation_metrics]
+
+  def conversation_metrics
+    render json: {
+      open: @conversations.open.count,
+      unattended: @conversations.open.unattended.count,
+      unassigned: @conversations.open.unassigned.count
+    }
+  end
+
+  def grouped_conversation_metrics
+    count_by_group = @conversations.open.group(@group_scope).count
+    unattended_by_group = @conversations.open.unattended.group(@group_scope).count
+    unassigned_by_group = @conversations.open.unassigned.group(@group_scope).count
+
+    group_metrics = count_by_group.map do |group_id, count|
+      metric = {
+        open: count,
+        unattended: unattended_by_group[group_id] || 0,
+        unassigned: unassigned_by_group[group_id] || 0
+      }
+      metric[@group_scope] = group_id
+      metric
+    end
+
+    render json: group_metrics
+  end
+
+  private
+
+  def set_group_scope
+    render json: { error: 'invalid group_by' }, status: :unprocessable_entity and return unless %w[
+      team_id
+      assignee_id
+    ].include?(permitted_params[:group_by])
+
+    @group_scope = permitted_params[:group_by]
+  end
+
+  def team
+    return unless permitted_params[:team_id]
+
+    @team ||= Current.account.teams.find(permitted_params[:team_id])
+  end
+
+  def load_conversations
+    scope = Current.account.conversations
+    scope = scope.where(team_id: team.id) if team.present?
+    @conversations = scope
+  end
+
+  def permitted_params
+    params.permit(:team_id, :group_by)
+  end
+end

app/controllers/api/v2/accounts/summary_reports_controller.rb

@@ -1,6 +1,6 @@
 class Api::V2::Accounts::SummaryReportsController < Api::V1::Accounts::BaseController
   before_action :check_authorization
-  before_action :prepare_builder_params, only: [:agent, :team]
+  before_action :prepare_builder_params, only: [:agent, :team, :inbox]
 
   def agent
     render_report_with(V2::Reports::AgentSummaryBuilder)
@@ -10,6 +10,10 @@ class Api::V2::Accounts::SummaryReportsController < Api::V1::Accounts::BaseContr
     render_report_with(V2::Reports::TeamSummaryBuilder)
   end
 
+  def inbox
+    render_report_with(V2::Reports::InboxSummaryBuilder)
+  end
+
   private
 
   def check_authorization

app/helpers/api/v2/accounts/heatmap_helper.rb

@@ -94,7 +94,8 @@ module Api::V2::Accounts::HeatmapHelper
   end
 
   def since_timestamp(date)
-    (date - 6.days).to_i.to_s
+    number_of_days = params[:days_before].present? ? params[:days_before].to_i.days : 6.days
+    (date - number_of_days).to_i.to_s
   end
 
   def until_timestamp(date)

app/javascript/dashboard/App.Vue.spec.js

@@ -1,11 +0,0 @@
-import App from './App';
-import '../../test-matchers';
-
-describe(`App component`, () => {
-  it(`should be a component`, () => {
-    // Arrange
-    // Act
-    expect(App).toBeVueComponent('App');
-    // Assert
-  });
-});

app/javascript/dashboard/api/enterprise/specs/account.spec.js

@@ -15,10 +15,10 @@ describe('#enterpriseAccountAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/liveReports.js

@@ -0,0 +1,20 @@
+/* global axios */
+import ApiClient from './ApiClient';
+
+class LiveReportsAPI extends ApiClient {
+  constructor() {
+    super('live_reports', { accountScoped: true, apiVersion: 'v2' });
+  }
+
+  getConversationMetric(params = {}) {
+    return axios.get(`${this.url}/conversation_metrics`, { params });
+  }
+
+  getGroupedConversations({ groupBy } = { groupBy: 'assignee_id' }) {
+    return axios.get(`${this.url}/grouped_conversation_metrics`, {
+      params: { group_by: groupBy },
+    });
+  }
+}
+
+export default new LiveReportsAPI();

app/javascript/dashboard/api/reports.js

@@ -61,9 +61,9 @@ class ReportsAPI extends ApiClient {
     });
   }
 
-  getConversationTrafficCSV() {
+  getConversationTrafficCSV({ daysBefore = 6 } = {}) {
     return axios.get(`${this.url}/conversation_traffic`, {
-      params: { timezone_offset: getTimeOffset() },
+      params: { timezone_offset: getTimeOffset(), days_before: daysBefore },
     });
   }
 

app/javascript/dashboard/api/specs/account.spec.js

@@ -15,10 +15,10 @@ describe('#accountAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/accountActions.spec.js

@@ -10,10 +10,10 @@ describe('#ContactsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/agents.spec.js

@@ -14,7 +14,7 @@ describe('#AgentAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/article.spec.js

@@ -14,10 +14,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -44,10 +44,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -71,10 +71,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -98,10 +98,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -129,10 +129,10 @@ describe('#PortalAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/assignableAgents.spec.js

@@ -4,10 +4,10 @@ describe('#AssignableAgentsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/channel/fbChannel.spec.js

@@ -13,10 +13,10 @@ describe('#FBChannel', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/contacts.spec.js

@@ -17,10 +17,10 @@ describe('#ContactsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/conversations.spec.js

@@ -16,10 +16,10 @@ describe('#ConversationApi', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/csatReports.spec.js

@@ -11,10 +11,10 @@ describe('#Reports API', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/inbox/conversation.spec.js

@@ -24,10 +24,10 @@ describe('#ConversationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/inbox/message.spec.js

@@ -15,10 +15,10 @@ describe('#ConversationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/inboxes.spec.js

@@ -17,10 +17,10 @@ describe('#InboxesAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/integrations.spec.js

@@ -18,10 +18,10 @@ describe('#integrationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/integrations/dyte.spec.js

@@ -11,10 +11,10 @@ describe('#accountAPI', () => {
   describe('createAMeeting', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -39,10 +39,10 @@ describe('#accountAPI', () => {
   describe('addParticipantToMeeting', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/integrations/linear.spec.js

@@ -16,10 +16,10 @@ describe('#linearAPI', () => {
   describe('getTeams', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -41,10 +41,10 @@ describe('#linearAPI', () => {
   describe('getTeamEntities', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -66,10 +66,10 @@ describe('#linearAPI', () => {
   describe('createIssue', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -96,10 +96,10 @@ describe('#linearAPI', () => {
   describe('link_issue', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -125,10 +125,10 @@ describe('#linearAPI', () => {
   describe('getLinkedIssue', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -150,10 +150,10 @@ describe('#linearAPI', () => {
   describe('unlinkIssue', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {
@@ -178,10 +178,10 @@ describe('#linearAPI', () => {
   describe('searchIssues', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/notifications.spec.js

@@ -13,10 +13,10 @@ describe('#NotificationAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/reports.spec.js

@@ -20,10 +20,10 @@ describe('#Reports API', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/slaReports.spec.js

@@ -12,10 +12,10 @@ describe('#SLAReports API', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/specs/teams.spec.js

@@ -16,10 +16,10 @@ describe('#TeamsAPI', () => {
   describe('API calls', () => {
     const originalAxios = window.axios;
     const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
     };
 
     beforeEach(() => {

app/javascript/dashboard/api/summaryReports.js

@@ -0,0 +1,40 @@
+/* global axios */
+import ApiClient from './ApiClient';
+
+class SummaryReportsAPI extends ApiClient {
+  constructor() {
+    super('summary_reports', { accountScoped: true, apiVersion: 'v2' });
+  }
+
+  getTeamReports({ since, until, businessHours } = {}) {
+    return axios.get(`${this.url}/team`, {
+      params: {
+        since,
+        until,
+        business_hours: businessHours,
+      },
+    });
+  }
+
+  getAgentReports({ since, until, businessHours } = {}) {
+    return axios.get(`${this.url}/agent`, {
+      params: {
+        since,
+        until,
+        business_hours: businessHours,
+      },
+    });
+  }
+
+  getInboxReports({ since, until, businessHours } = {}) {
+    return axios.get(`${this.url}/inbox`, {
+      params: {
+        since,
+        until,
+        business_hours: businessHours,
+      },
+    });
+  }
+}
+
+export default new SummaryReportsAPI();

app/javascript/dashboard/components/ChatList.vue

@@ -111,15 +111,6 @@
         @updateFolder="onUpdateSavedFilter"
       />
     </woot-modal>
-    <woot-modal
-      :show.sync="showCustomSnoozeModal"
-      :on-close="hideCustomSnoozeModal"
-    >
-      <custom-snooze-modal
-        @close="hideCustomSnoozeModal"
-        @choose-time="chooseSnoozeTime"
-      />
-    </woot-modal>
   </div>
 </template>
 
@@ -152,10 +143,6 @@ import {
   isOnUnattendedView,
 } from '../store/modules/conversations/helpers/actionHelpers';
 import { CONVERSATION_EVENTS } from '../helper/AnalyticsHelper/events';
-import { CMD_SNOOZE_CONVERSATION } from 'dashboard/routes/dashboard/commands/commandBarBusEvents';
-import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
-import { getUnixTime } from 'date-fns';
-import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
 import IntersectionObserver from './IntersectionObserver.vue';
 
 export default {
@@ -170,7 +157,6 @@ export default {
     ConversationBulkActions,
     IntersectionObserver,
     VirtualList,
-    CustomSnoozeModal,
   },
   mixins: [
     timeMixin,
@@ -247,7 +233,6 @@ export default {
         root: this.$refs.conversationList,
         rootMargin: '100px 0px 100px 0px',
       },
-      showCustomSnoozeModal: false,
 
       itemComponent: ConversationItem,
       // virtualListExtraProps is to pass the props to the conversationItem component.
@@ -283,7 +268,6 @@ export default {
       campaigns: 'campaigns/getAllCampaigns',
       labels: 'labels/getLabels',
       selectedConversations: 'bulkActions/getSelectedConversationIds',
-      contextMenuChatId: 'getContextMenuChatId',
     }),
     hasAppliedFilters() {
       return this.appliedFilters.length !== 0;
@@ -517,11 +501,6 @@ export default {
     this.$emitter.on('fetch_conversation_stats', () => {
       this.$store.dispatch('conversationStats/get', this.conversationFilters);
     });
-
-    this.$emitter.on(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
-  },
-  beforeDestroy() {
-    this.$emitter.off(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
   },
   methods: {
     updateVirtualListProps(key, value) {
@@ -999,43 +978,6 @@ export default {
     onContextMenuToggle(state) {
       this.isContextMenuOpen = state;
     },
-    onCmdSnoozeConversation(snoozeType) {
-      if (snoozeType === wootConstants.SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME) {
-        this.showCustomSnoozeModal = true;
-      } else {
-        this.toggleStatus(
-          wootConstants.STATUS_TYPE.SNOOZED,
-          findSnoozeTime(snoozeType) || null
-        );
-      }
-    },
-    chooseSnoozeTime(customSnoozeTime) {
-      this.showCustomSnoozeModal = false;
-      if (customSnoozeTime) {
-        this.toggleStatus(
-          wootConstants.STATUS_TYPE.SNOOZED,
-          getUnixTime(customSnoozeTime)
-        );
-      }
-    },
-    toggleStatus(status, snoozedUntil) {
-      this.$store
-        .dispatch('toggleStatus', {
-          conversationId: this.currentChat?.id || this.contextMenuChatId,
-          status,
-          snoozedUntil,
-        })
-        .then(() => {
-          this.$store.dispatch('setContextMenuChatId', null);
-          this.showAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
-        });
-    },
-    hideCustomSnoozeModal() {
-      // if we select custom snooze and then the custom snooze modal is open
-      // Then if the custom snooze modal is closed and set the context menu chat id to null
-      this.$store.dispatch('setContextMenuChatId', null);
-      this.showCustomSnoozeModal = false;
-    },
   },
 };
 </script>

app/javascript/dashboard/components/layout/Sidebar.vue

@@ -20,7 +20,7 @@
       :teams="teams"
       :custom-views="customViews"
       :menu-config="activeSecondaryMenu"
-      :current-role="currentRole"
+      :current-user="currentUser"
       :is-on-chatwoot-cloud="isOnChatwootCloud"
       @add-label="showAddLabelPopup"
       @toggle-accounts="toggleAccountModal"
@@ -37,7 +37,8 @@ import alertMixin from 'shared/mixins/alertMixin';
 import PrimarySidebar from './sidebarComponents/Primary.vue';
 import SecondarySidebar from './sidebarComponents/Secondary.vue';
 import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
-import router from '../../routes';
+import router, { routesWithPermissions } from '../../routes';
+import { hasPermissions } from '../../helper/permissionsHelper';
 
 export default {
   components: {
@@ -98,9 +99,13 @@ export default {
       return getSidebarItems(this.accountId);
     },
     primaryMenuItems() {
+      const userPermissions = this.currentUser.permissions;
       const menuItems = this.sideMenuConfig.primaryMenu;
       return menuItems.filter(menuItem => {
-        const isAvailableForTheUser = menuItem.roles.includes(this.currentRole);
+        const isAvailableForTheUser = hasPermissions(
+          routesWithPermissions[menuItem.toStateName],
+          userPermissions
+        );
 
         if (!isAvailableForTheUser) {
           return false;

app/javascript/dashboard/components/layout/config/sidebarItems/primaryMenu.js

@@ -9,7 +9,6 @@ const primaryMenuItems = accountId => [
     featureFlag: FEATURE_FLAGS.INBOX_VIEW,
     toState: frontendURL(`accounts/${accountId}/inbox-view`),
     toStateName: 'inbox_view',
-    roles: ['administrator', 'agent'],
   },
   {
     icon: 'chat',
@@ -17,7 +16,6 @@ const primaryMenuItems = accountId => [
     label: 'CONVERSATIONS',
     toState: frontendURL(`accounts/${accountId}/dashboard`),
     toStateName: 'home',
-    roles: ['administrator', 'agent'],
   },
   {
     icon: 'book-contacts',
@@ -26,7 +24,6 @@ const primaryMenuItems = accountId => [
     featureFlag: FEATURE_FLAGS.CRM,
     toState: frontendURL(`accounts/${accountId}/contacts`),
     toStateName: 'contacts_dashboard',
-    roles: ['administrator', 'agent'],
   },
   {
     icon: 'arrow-trending-lines',
@@ -34,8 +31,7 @@ const primaryMenuItems = accountId => [
     label: 'REPORTS',
     featureFlag: FEATURE_FLAGS.REPORTS,
     toState: frontendURL(`accounts/${accountId}/reports`),
-    toStateName: 'settings_account_reports',
-    roles: ['administrator'],
+    toStateName: 'account_overview_reports',
   },
   {
     icon: 'megaphone',
@@ -44,7 +40,6 @@ const primaryMenuItems = accountId => [
     featureFlag: FEATURE_FLAGS.CAMPAIGNS,
     toState: frontendURL(`accounts/${accountId}/campaigns`),
     toStateName: 'ongoing_campaigns',
-    roles: ['administrator'],
   },
   {
     icon: 'library',
@@ -54,7 +49,6 @@ const primaryMenuItems = accountId => [
     alwaysVisibleOnChatwootInstances: true,
     toState: frontendURL(`accounts/${accountId}/portals`),
     toStateName: 'default_portal_articles',
-    roles: ['administrator'],
   },
   {
     icon: 'settings',
@@ -62,7 +56,6 @@ const primaryMenuItems = accountId => [
     label: 'SETTINGS',
     toState: frontendURL(`accounts/${accountId}/settings`),
     toStateName: 'settings_home',
-    roles: ['administrator', 'agent'],
   },
 ];
 

app/javascript/dashboard/components/layout/config/sidebarItems/settings.js

@@ -24,7 +24,6 @@ const settings = accountId => ({
     'settings_inbox_list',
     'settings_inbox_new',
     'settings_inbox_show',
-    'settings_inbox',
     'settings_inboxes_add_agents',
     'settings_inboxes_page_channel',
     'settings_integrations_dashboard_apps',
@@ -46,6 +45,9 @@ const settings = accountId => ({
       icon: 'briefcase',
       label: 'ACCOUNT_SETTINGS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/general`),
       toStateName: 'general_settings_index',
     },
@@ -53,6 +55,9 @@ const settings = accountId => ({
       icon: 'people',
       label: 'AGENTS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/agents/list`),
       toStateName: 'agent_list',
       featureFlag: FEATURE_FLAGS.AGENT_MANAGEMENT,
@@ -61,6 +66,9 @@ const settings = accountId => ({
       icon: 'people-team',
       label: 'TEAMS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/teams/list`),
       toStateName: 'settings_teams_list',
       featureFlag: FEATURE_FLAGS.TEAM_MANAGEMENT,
@@ -69,6 +77,9 @@ const settings = accountId => ({
       icon: 'mail-inbox-all',
       label: 'INBOXES',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/inboxes/list`),
       toStateName: 'settings_inbox_list',
       featureFlag: FEATURE_FLAGS.INBOX_MANAGEMENT,
@@ -77,6 +88,9 @@ const settings = accountId => ({
       icon: 'tag',
       label: 'LABELS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/labels/list`),
       toStateName: 'labels_list',
       featureFlag: FEATURE_FLAGS.LABELS,
@@ -85,6 +99,9 @@ const settings = accountId => ({
       icon: 'code',
       label: 'CUSTOM_ATTRIBUTES',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(
         `accounts/${accountId}/settings/custom-attributes/list`
       ),
@@ -95,6 +112,9 @@ const settings = accountId => ({
       icon: 'automation',
       label: 'AUTOMATION',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/automation/list`),
       toStateName: 'automation_list',
       featureFlag: FEATURE_FLAGS.AUTOMATIONS,
@@ -103,6 +123,9 @@ const settings = accountId => ({
       icon: 'bot',
       label: 'AGENT_BOTS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       globalConfigFlag: 'csmlEditorHost',
       toState: frontendURL(`accounts/${accountId}/settings/agent-bots`),
       toStateName: 'agent_bots',
@@ -112,6 +135,9 @@ const settings = accountId => ({
       icon: 'flash-settings',
       label: 'MACROS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/macros`),
       toStateName: 'macros_wrapper',
       featureFlag: FEATURE_FLAGS.MACROS,
@@ -120,6 +146,9 @@ const settings = accountId => ({
       icon: 'chat-multiple',
       label: 'CANNED_RESPONSES',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       toState: frontendURL(
         `accounts/${accountId}/settings/canned-response/list`
       ),
@@ -130,6 +159,9 @@ const settings = accountId => ({
       icon: 'flash-on',
       label: 'INTEGRATIONS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/integrations`),
       toStateName: 'settings_integrations',
       featureFlag: FEATURE_FLAGS.INTEGRATIONS,
@@ -138,6 +170,9 @@ const settings = accountId => ({
       icon: 'star-emphasis',
       label: 'APPLICATIONS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/applications`),
       toStateName: 'settings_applications',
       featureFlag: FEATURE_FLAGS.INTEGRATIONS,
@@ -146,6 +181,9 @@ const settings = accountId => ({
       icon: 'key',
       label: 'AUDIT_LOGS',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/audit-log/list`),
       toStateName: 'auditlogs_list',
       isEnterpriseOnly: true,
@@ -156,6 +194,9 @@ const settings = accountId => ({
       icon: 'document-list-clock',
       label: 'SLA',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/sla/list`),
       toStateName: 'sla_list',
       isEnterpriseOnly: true,
@@ -166,6 +207,9 @@ const settings = accountId => ({
       icon: 'credit-card-person',
       label: 'BILLING',
       hasSubMenu: false,
+      meta: {
+        permissions: ['administrator'],
+      },
       toState: frontendURL(`accounts/${accountId}/settings/billing`),
       toStateName: 'billing_settings_index',
       showOnlyOnCloud: true,

app/javascript/dashboard/components/layout/sidebarComponents/Secondary.vue

@@ -29,6 +29,8 @@ import SecondaryNavItem from './SecondaryNavItem.vue';
 import AccountContext from './AccountContext.vue';
 import { mapGetters } from 'vuex';
 import { FEATURE_FLAGS } from '../../../featureFlags';
+import { hasPermissions } from '../../../helper/permissionsHelper';
+import { routesWithPermissions } from '../../../routes';
 
 export default {
   components: {
@@ -60,9 +62,9 @@ export default {
       type: Object,
       default: () => {},
     },
-    currentRole: {
-      type: String,
-      default: '',
+    currentUser: {
+      type: Object,
+      default: () => {},
     },
     isOnChatwootCloud: {
       type: Boolean,
@@ -80,16 +82,16 @@ export default {
       return this.customViews.filter(view => view.filter_type === 'contact');
     },
     accessibleMenuItems() {
-      if (!this.currentRole) {
-        return [];
-      }
-      const menuItemsFilteredByRole = this.menuConfig.menuItems.filter(
-        menuItem =>
-          window.roleWiseRoutes[this.currentRole].indexOf(
-            menuItem.toStateName
-          ) > -1
+      const menuItemsFilteredByPermissions = this.menuConfig.menuItems.filter(
+        menuItem => {
+          const { permissions: userPermissions = [] } = this.currentUser;
+          return hasPermissions(
+            routesWithPermissions[menuItem.toStateName],
+            userPermissions
+          );
+        }
       );
-      return menuItemsFilteredByRole.filter(item => {
+      return menuItemsFilteredByPermissions.filter(item => {
         if (item.showOnlyOnCloud) {
           return this.isOnChatwootCloud;
         }

app/javascript/dashboard/components/layout/sidebarComponents/SecondaryNavItem.vue

@@ -65,27 +65,29 @@
         :show-child-count="showChildCount(child.count)"
         :child-item-count="child.count"
       />
-      <router-link
-        v-if="showItem(menuItem)"
-        v-slot="{ href, navigate }"
-        :to="menuItem.toState"
-        custom
-      >
-        <li class="pl-1">
-          <a :href="href">
-            <woot-button
-              size="tiny"
-              variant="clear"
-              color-scheme="secondary"
-              icon="add"
-              :data-testid="menuItem.dataTestid"
-              @click="e => newLinkClick(e, navigate)"
-            >
-              {{ $t(`SIDEBAR.${menuItem.newLinkTag}`) }}
-            </woot-button>
-          </a>
-        </li>
-      </router-link>
+      <Policy :permissions="['administrator']">
+        <router-link
+          v-if="menuItem.newLink"
+          v-slot="{ href, navigate }"
+          :to="menuItem.toState"
+          custom
+        >
+          <li class="pl-1">
+            <a :href="href">
+              <woot-button
+                size="tiny"
+                variant="clear"
+                color-scheme="secondary"
+                icon="add"
+                :data-testid="menuItem.dataTestid"
+                @click="e => newLinkClick(e, navigate)"
+              >
+                {{ $t(`SIDEBAR.${menuItem.newLinkTag}`) }}
+              </woot-button>
+            </a>
+          </li>
+        </router-link>
+      </Policy>
     </ul>
   </li>
 </template>
@@ -105,9 +107,10 @@ import {
   isOnMentionsView,
   isOnUnattendedView,
 } from '../../../store/modules/conversations/helpers/actionHelpers';
+import Policy from '../../policy.vue';
 
 export default {
-  components: { SecondaryChildNavItem },
+  components: { SecondaryChildNavItem, Policy },
   mixins: [adminMixin, configMixin],
   props: {
     menuItem: {

app/javascript/dashboard/components/layout/sidebarComponents/specs/AccountSelector.spec.js

@@ -1,12 +1,12 @@
-import AccountSelector from '../AccountSelector';
+import AccountSelector from '../AccountSelector.vue';
 import { createLocalVue, mount } from '@vue/test-utils';
 import Vuex from 'vuex';
 import VueI18n from 'vue-i18n';
 
 import i18n from 'dashboard/i18n';
-import WootModal from 'dashboard/components/Modal';
-import WootModalHeader from 'dashboard/components/ModalHeader';
-import FluentIcon from 'shared/components/FluentIcon/DashboardIcon';
+import WootModal from 'dashboard/components/Modal.vue';
+import WootModalHeader from 'dashboard/components/ModalHeader.vue';
+import FluentIcon from 'shared/components/FluentIcon/DashboardIcon.vue';
 
 const localVue = createLocalVue();
 localVue.component('woot-modal', WootModal);

app/javascript/dashboard/components/layout/sidebarComponents/specs/AgentDetails.spec.js

@@ -1,12 +1,12 @@
-import AgentDetails from '../AgentDetails';
+import AgentDetails from '../AgentDetails.vue';
 import { createLocalVue, shallowMount } from '@vue/test-utils';
 import Vuex from 'vuex';
 import VueI18n from 'vue-i18n';
 import VTooltip from 'v-tooltip';
 
 import i18n from 'dashboard/i18n';
-import Thumbnail from 'dashboard/components/widgets/Thumbnail';
-import WootButton from 'dashboard/components/ui/WootButton';
+import Thumbnail from 'dashboard/components/widgets/Thumbnail.vue';
+import WootButton from 'dashboard/components/ui/WootButton.vue';
 const localVue = createLocalVue();
 localVue.use(Vuex);
 localVue.use(VueI18n);

app/javascript/dashboard/components/layout/sidebarComponents/specs/NotificationBell.spec.js

@@ -1,13 +1,15 @@
-import NotificationBell from '../NotificationBell';
+import NotificationBell from '../NotificationBell.vue';
 import { createLocalVue, shallowMount } from '@vue/test-utils';
 import Vuex from 'vuex';
 import VueI18n from 'vue-i18n';
+import FluentIcon from 'shared/components/FluentIcon/DashboardIcon.vue';
 
 import i18n from 'dashboard/i18n';
 
 const localVue = createLocalVue();
 localVue.use(Vuex);
 localVue.use(VueI18n);
+localVue.component('fluent-icon', FluentIcon);
 
 const i18nConfig = new VueI18n({
   locale: 'en',
@@ -27,7 +29,7 @@ describe('notificationBell', () => {
 
   beforeEach(() => {
     actions = {
-      showNotification: jest.fn(),
+      showNotification: vi.fn(),
     };
     modules = {
       auth: {

app/javascript/dashboard/components/layout/specs/AvailabilityStatus.spec.js

@@ -2,15 +2,21 @@ import AvailabilityStatus from '../AvailabilityStatus.vue';
 import { createLocalVue, mount } from '@vue/test-utils';
 import Vuex from 'vuex';
 import VueI18n from 'vue-i18n';
+import VTooltip from 'v-tooltip';
+
+import WootButton from 'dashboard/components/ui/WootButton.vue';
+import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
+import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
+import WootDropdownHeader from 'shared/components/ui/dropdown/DropdownHeader.vue';
+import WootDropdownDivider from 'shared/components/ui/dropdown/DropdownDivider.vue';
+import FluentIcon from 'shared/components/FluentIcon/DashboardIcon.vue';
 
-import WootButton from 'dashboard/components/ui/WootButton';
-import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem';
-import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu';
-import WootDropdownHeader from 'shared/components/ui/dropdown/DropdownHeader';
-import WootDropdownDivider from 'shared/components/ui/dropdown/DropdownDivider';
 import i18n from 'dashboard/i18n';
 
 const localVue = createLocalVue();
+localVue.use(VTooltip, {
+  defaultHtml: false,
+});
 localVue.use(Vuex);
 localVue.use(VueI18n);
 localVue.component('woot-button', WootButton);
@@ -18,12 +24,14 @@ localVue.component('woot-dropdown-header', WootDropdownHeader);
 localVue.component('woot-dropdown-menu', WootDropdownMenu);
 localVue.component('woot-dropdown-divider', WootDropdownDivider);
 localVue.component('woot-dropdown-item', WootDropdownItem);
+localVue.component('fluent-icon', FluentIcon);
 
 const i18nConfig = new VueI18n({ locale: 'en', messages: i18n });
 
 describe('AvailabilityStatus', () => {
   const currentAvailability = 'online';
   const currentAccountId = '1';
+  const currentUserAutoOffline = false;
   let store = null;
   let actions = null;
   let modules = null;
@@ -31,7 +39,7 @@ describe('AvailabilityStatus', () => {
 
   beforeEach(() => {
     actions = {
-      updateAvailability: jest.fn(() => {
+      updateAvailability: vi.fn(() => {
         return Promise.resolve();
       }),
     };
@@ -41,6 +49,7 @@ describe('AvailabilityStatus', () => {
         getters: {
           getCurrentUserAvailability: () => currentAvailability,
           getCurrentAccountId: () => currentAccountId,
+          getCurrentUserAutoOffline: () => currentUserAutoOffline,
         },
       },
     };

app/javascript/dashboard/components/policy.vue

@@ -0,0 +1,23 @@
+<script setup>
+import { useStoreGetters } from 'dashboard/composables/store';
+import { computed } from 'vue';
+import { hasPermissions } from '../helper/permissionsHelper';
+const props = defineProps({
+  permissions: {
+    type: Array,
+    required: true,
+  },
+});
+
+const getters = useStoreGetters();
+const user = getters.getCurrentUser.value;
+const hasPermission = computed(() =>
+  hasPermissions(props.permissions, user.permissions)
+);
+</script>
+
+<template>
+  <div v-if="hasPermission">
+    <slot />
+  </div>
+</template>

app/javascript/dashboard/components/specs/SidemenuIcon.spec.js

@@ -1,5 +1,5 @@
 import { shallowMount } from '@vue/test-utils';
-import SidemenuIcon from '../SidemenuIcon';
+import SidemenuIcon from '../SidemenuIcon.vue';
 
 describe('SidemenuIcon', () => {
   test('matches snapshot', () => {

app/javascript/dashboard/components/specs/__snapshots__/SidemenuIcon.spec.js.snap

@@ -1,6 +1,6 @@
-// Jest Snapshot v1, https://goo.gl/fbAQLP
+// Vitest Snapshot v1, https://vitest.dev/guide/snapshot.html
 
-exports[`SidemenuIcon matches snapshot 1`] = `
+exports[`SidemenuIcon > matches snapshot 1`] = `
 <button
   class="-ml-3 text-black-900 dark:text-slate-300"
   color-scheme="secondary"

app/javascript/dashboard/components/ui/DatePicker/helpers/specs/DatePickerHelper.spec.js

@@ -18,11 +18,11 @@ describe('Date formatting functions', () => {
   const testDate = new Date(2020, 4, 15); // May 15, 2020
 
   beforeEach(() => {
-    jest.spyOn(navigator, 'language', 'get').mockReturnValue('en-US');
+    vi.spyOn(navigator, 'language', 'get').mockReturnValue('en-US');
   });
 
   afterEach(() => {
-    jest.restoreAllMocks();
+    vi.restoreAllMocks();
   });
 
   it('returns the correct month name from a date', () => {
@@ -39,7 +39,7 @@ describe('Date formatting functions', () => {
   });
 
   it('returns the correct date format for the current locale en-IN', () => {
-    jest.spyOn(navigator, 'language', 'get').mockReturnValue('en-IN');
+    vi.spyOn(navigator, 'language', 'get').mockReturnValue('en-IN');
     const expected = 'dd/MM/yyyy';
     expect(getIntlDateFormatForLocale()).toBe(expected);
   });
@@ -231,13 +231,13 @@ describe('isHoveringNextDayInRange', () => {
 describe('getActiveDateRange', () => {
   const currentDate = new Date(2020, 5, 15, 12, 0); // May 15, 2020, at noon
 
-  beforeAll(() => {
+  beforeEach(() => {
     // Mocking the current date to ensure consistency in tests
-    jest.useFakeTimers().setSystemTime(currentDate.getTime());
+    vi.useFakeTimers().setSystemTime(currentDate.getTime());
   });
 
-  afterAll(() => {
-    jest.useRealTimers();
+  afterEach(() => {
+    vi.useRealTimers();
   });
 
   it('returns the correct range for "last7days"', () => {

app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue

@@ -197,7 +197,7 @@ import {
 import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
 import { LocalStorage } from 'shared/helpers/localStorage';
 
-const EmojiInput = () => import('shared/components/emoji/EmojiInput');
+const EmojiInput = () => import('shared/components/emoji/EmojiInput.vue');
 
 export default {
   components: {

app/javascript/dashboard/components/widgets/conversation/specs/MoreActions.spec.js

@@ -2,16 +2,16 @@ import { createLocalVue, mount } from '@vue/test-utils';
 import Vuex from 'vuex';
 import VueI18n from 'vue-i18n';
 import VTooltip from 'v-tooltip';
-import Button from 'dashboard/components/buttons/Button';
+import Button from 'dashboard/components/buttons/Button.vue';
 import i18n from 'dashboard/i18n';
-import FluentIcon from 'shared/components/FluentIcon/DashboardIcon';
-import MoreActions from '../MoreActions';
+import FluentIcon from 'shared/components/FluentIcon/DashboardIcon.vue';
+import MoreActions from '../MoreActions.vue';
 
-jest.mock('shared/helpers/mitt', () => ({
+vi.mock('shared/helpers/mitt', () => ({
   emitter: {
-    emit: jest.fn(),
-    on: jest.fn(),
-    off: jest.fn(),
+    emit: vi.fn(),
+    on: vi.fn(),
+    off: vi.fn(),
   },
 }));
 
@@ -26,9 +26,9 @@ localVue.component('fluent-icon', FluentIcon);
 localVue.component('woot-button', Button);
 
 localVue.prototype.$emitter = {
-  emit: jest.fn(),
-  on: jest.fn(),
-  off: jest.fn(),
+  emit: vi.fn(),
+  on: vi.fn(),
+  off: vi.fn(),
 };
 
 const i18nConfig = new VueI18n({ locale: 'en', messages: i18n });
@@ -49,8 +49,8 @@ describe('MoveActions', () => {
       currentChat,
     };
 
-    muteConversation = jest.fn(() => Promise.resolve());
-    unmuteConversation = jest.fn(() => Promise.resolve());
+    muteConversation = vi.fn(() => Promise.resolve());
+    unmuteConversation = vi.fn(() => Promise.resolve());
 
     modules = {
       conversations: { actions: { muteConversation, unmuteConversation } },

app/javascript/dashboard/components/widgets/mentions/specs/mentionSelectionKeyboardMixin.spec.js

@@ -8,7 +8,7 @@ const buildComponent = ({ data = {}, methods = {} }) => ({
   data() {
     return { ...data, selectedIndex: 0, items: [1, 2, 3] };
   },
-  methods: { ...methods, onSelect: jest.fn(), adjustScroll: jest.fn() },
+  methods: { ...methods, onSelect: vi.fn(), adjustScroll: vi.fn() },
   mixins: [keyboardEventListenerMixins],
 });
 
@@ -21,7 +21,7 @@ describe('mentionSelectionKeyboardMixin', () => {
   });
 
   it('ArrowUp and Control+KeyP update selectedIndex correctly', () => {
-    const preventDefault = jest.fn();
+    const preventDefault = vi.fn();
     const keyboardEvents = wrapper.vm.getKeyboardEvents();
 
     if (keyboardEvents && keyboardEvents.ArrowUp) {
@@ -39,7 +39,7 @@ describe('mentionSelectionKeyboardMixin', () => {
   });
 
   it('ArrowDown and Control+KeyN update selectedIndex correctly', () => {
-    const preventDefault = jest.fn();
+    const preventDefault = vi.fn();
     const keyboardEvents = wrapper.vm.getKeyboardEvents();
 
     if (keyboardEvents && keyboardEvents.ArrowDown) {
@@ -57,7 +57,7 @@ describe('mentionSelectionKeyboardMixin', () => {
   });
 
   it('Enter key triggers onSelect method', () => {
-    const preventDefault = jest.fn();
+    const preventDefault = vi.fn();
     const keyboardEvents = wrapper.vm.getKeyboardEvents();
 
     if (keyboardEvents && keyboardEvents.Enter) {

app/javascript/dashboard/composables/spec/emitter.spec.js

@@ -2,17 +2,17 @@ import { shallowMount } from '@vue/test-utils';
 import { emitter } from 'shared/helpers/mitt';
 import { useEmitter } from '../emitter';
 
-jest.mock('shared/helpers/mitt', () => ({
+vi.mock('shared/helpers/mitt', () => ({
   emitter: {
-    on: jest.fn(),
-    off: jest.fn(),
+    on: vi.fn(),
+    off: vi.fn(),
   },
 }));
 
 describe('useEmitter', () => {
   let wrapper;
   const eventName = 'my-event';
-  const callback = jest.fn();
+  const callback = vi.fn();
 
   beforeEach(() => {
     wrapper = shallowMount({
@@ -29,10 +29,6 @@ describe('useEmitter', () => {
     });
   });
 
-  afterEach(() => {
-    jest.resetAllMocks();
-  });
-
   it('should add an event listener on mount', () => {
     expect(emitter.on).toHaveBeenCalledWith(eventName, callback);
   });

app/javascript/dashboard/helper/AnalyticsHelper/specs/helper.spec.js

@@ -1,13 +1,13 @@
 import helperObject, { AnalyticsHelper } from '../';
 
-jest.mock('@june-so/analytics-next', () => ({
+vi.mock('@june-so/analytics-next', () => ({
   AnalyticsBrowser: {
     load: () => [
       {
-        identify: jest.fn(),
-        track: jest.fn(),
-        page: jest.fn(),
-        group: jest.fn(),
+        identify: vi.fn(),
+        track: vi.fn(),
+        page: vi.fn(),
+        group: vi.fn(),
       },
     ],
   },
@@ -40,7 +40,7 @@ describe('AnalyticsHelper', () => {
 
   describe('identify', () => {
     beforeEach(() => {
-      analyticsHelper.analytics = { identify: jest.fn(), group: jest.fn() };
+      analyticsHelper.analytics = { identify: vi.fn(), group: vi.fn() };
     });
 
     it('should call identify on analytics browser with correct arguments', () => {
@@ -87,7 +87,7 @@ describe('AnalyticsHelper', () => {
 
   describe('track', () => {
     beforeEach(() => {
-      analyticsHelper.analytics = { track: jest.fn() };
+      analyticsHelper.analytics = { track: vi.fn() };
       analyticsHelper.user = { id: '123' };
     });
 
@@ -118,7 +118,7 @@ describe('AnalyticsHelper', () => {
 
   describe('page', () => {
     beforeEach(() => {
-      analyticsHelper.analytics = { page: jest.fn() };
+      analyticsHelper.analytics = { page: vi.fn() };
     });
 
     it('should call the analytics.page method with the correct arguments', () => {

app/javascript/dashboard/helper/AnalyticsHelper/specs/plugin.spec.js

@@ -2,34 +2,35 @@ import Vue from 'vue';
 import plugin from '../plugin';
 import analyticsHelper from '../index';
 
+vi.spyOn(analyticsHelper, 'init');
+vi.spyOn(analyticsHelper, 'track');
+
 describe('Vue Analytics Plugin', () => {
   beforeEach(() => {
-    jest.spyOn(analyticsHelper, 'init');
-    jest.spyOn(analyticsHelper, 'track');
     Vue.use(plugin);
   });
 
-  afterEach(() => {
-    jest.resetModules();
-    jest.clearAllMocks();
+  it('should call the init method on analyticsHelper once during plugin installation', () => {
+    expect(analyticsHelper.init).toHaveBeenCalledTimes(1);
   });
 
-  it('should call the init method on the analyticsHelper', () => {
-    expect(analyticsHelper.init).toHaveBeenCalled();
-  });
-
-  it('should add the analyticsHelper to the Vue prototype', () => {
+  it('should add the analyticsHelper to the Vue prototype as $analytics', () => {
     expect(Vue.prototype.$analytics).toBe(analyticsHelper);
   });
 
-  it('should add the track method to the Vue prototype', () => {
+  it('should add a track method to the Vue prototype as $track', () => {
     expect(typeof Vue.prototype.$track).toBe('function');
     Vue.prototype.$track('eventName');
-    expect(analyticsHelper.track).toHaveBeenCalledWith('eventName');
+    expect(analyticsHelper.track)
+      .toHaveBeenCalledTimes(1)
+      .toHaveBeenCalledWith('eventName');
   });
 
-  it('should call the track method on the analyticsHelper when $track is called', () => {
-    Vue.prototype.$track('eventName');
-    expect(analyticsHelper.track).toHaveBeenCalledWith('eventName');
+  it('should call the track method on analyticsHelper with the correct event name when $track is called', () => {
+    const eventName = 'testEvent';
+    Vue.prototype.$track(eventName);
+    expect(analyticsHelper.track)
+      .toHaveBeenCalledTimes(1)
+      .toHaveBeenCalledWith(eventName);
   });
 });

app/javascript/dashboard/helper/ReconnectService.js

@@ -9,6 +9,11 @@ import {
 
 const MAX_DISCONNECT_SECONDS = 10800;
 
+// The disconnect delay threshold is added to account for delays in identifying
+// disconnections (for example, the websocket disconnection takes up to 3 seconds)
+// while fetching the latest updated conversations or messages.
+const DISCONNECT_DELAY_THRESHOLD = 15;
+
 class ReconnectService {
   constructor(store, router) {
     this.store = store;
@@ -47,7 +52,8 @@ class ReconnectService {
   fetchConversations = async () => {
     await this.store.dispatch('updateChatListFilters', {
       page: null,
-      updatedWithin: this.getSecondsSinceDisconnect(),
+      updatedWithin:
+        this.getSecondsSinceDisconnect() + DISCONNECT_DELAY_THRESHOLD,
     });
     await this.store.dispatch('fetchAllConversations');
     // Reset the updatedWithin in the store chat list filter after fetching conversations when the user is reconnected

app/javascript/dashboard/helper/permissionsHelper.js

@@ -0,0 +1,34 @@
+export const hasPermissions = (
+  requiredPermissions = [],
+  availablePermissions = []
+) => {
+  return requiredPermissions.some(permission =>
+    availablePermissions.includes(permission)
+  );
+};
+
+const isPermissionsPresentInRoute = route =>
+  route.meta && route.meta.permissions;
+
+export const buildPermissionsFromRouter = (routes = []) =>
+  routes.reduce((acc, route) => {
+    if (route.name) {
+      if (!isPermissionsPresentInRoute(route)) {
+        // eslint-disable-next-line
+        console.error(route);
+        throw new Error(
+          "The route doesn't have the required permissions defined"
+        );
+      }
+      acc[route.name] = route.meta.permissions;
+    }
+
+    if (route.children) {
+      acc = {
+        ...acc,
+        ...buildPermissionsFromRouter(route.children),
+      };
+    }
+
+    return acc;
+  }, {});

app/javascript/dashboard/helper/routeHelpers.js

@@ -1,19 +1,16 @@
+import { hasPermissions } from './permissionsHelper';
+
 // eslint-disable-next-line default-param-last
 export const getCurrentAccount = ({ accounts } = {}, accountId) => {
   return accounts.find(account => account.id === accountId);
 };
 
-// eslint-disable-next-line default-param-last
-export const getUserRole = ({ accounts } = {}, accountId) => {
-  const currentAccount = getCurrentAccount({ accounts }, accountId) || {};
-  return currentAccount.role || null;
+export const routeIsAccessibleFor = (route, userPermissions = []) => {
+  const { meta: { permissions: routePermissions = [] } = {} } = route;
+  return hasPermissions(routePermissions, userPermissions);
 };
 
-export const routeIsAccessibleFor = (route, role, roleWiseRoutes) => {
-  return roleWiseRoutes[role].includes(route);
-};
-
-const validateActiveAccountRoutes = (to, user, roleWiseRoutes) => {
+const validateActiveAccountRoutes = (to, user) => {
   // If the current account is active, then check for the route permissions
   const accountDashboardURL = `accounts/${to.params.accountId}/dashboard`;
 
@@ -22,15 +19,13 @@ const validateActiveAccountRoutes = (to, user, roleWiseRoutes) => {
     return accountDashboardURL;
   }
 
-  const userRole = getUserRole(user, Number(to.params.accountId));
-  const isAccessible = routeIsAccessibleFor(to.name, userRole, roleWiseRoutes);
+  const isAccessible = routeIsAccessibleFor(to, user.permissions);
   // If the route is not accessible for the user, return to dashboard screen
   return isAccessible ? null : accountDashboardURL;
 };
 
-export const validateLoggedInRoutes = (to, user, roleWiseRoutes) => {
+export const validateLoggedInRoutes = (to, user) => {
   const currentAccount = getCurrentAccount(user, Number(to.params.accountId));
-
   // If current account is missing, either user does not have
   // access to the account or the account is deleted, return to login screen
   if (!currentAccount) {
@@ -40,7 +35,7 @@ export const validateLoggedInRoutes = (to, user, roleWiseRoutes) => {
   const isCurrentAccountActive = currentAccount.status === 'active';
 
   if (isCurrentAccountActive) {
-    return validateActiveAccountRoutes(to, user, roleWiseRoutes);
+    return validateActiveAccountRoutes(to, user);
   }
 
   // If the current account is not active, then redirect the user to the suspended screen

app/javascript/dashboard/helper/specs/CacheHelper/DataManger.spec.js

@@ -4,7 +4,7 @@ describe('DataManager', () => {
   const accountId = 'test-account';
   let dataManager;
 
-  beforeAll(async () => {
+  beforeEach(async () => {
     dataManager = new DataManager(accountId);
     await dataManager.initDb();
   });

app/javascript/dashboard/helper/specs/ReconnectService.spec.js

@@ -8,26 +8,26 @@ import {
 } from 'dashboard/helper/routeHelpers';
 import ReconnectService from 'dashboard/helper/ReconnectService';
 
-jest.mock('shared/helpers/mitt', () => ({
+vi.mock('shared/helpers/mitt', () => ({
   emitter: {
-    on: jest.fn(),
-    off: jest.fn(),
-    emit: jest.fn(),
+    on: vi.fn(),
+    off: vi.fn(),
+    emit: vi.fn(),
   },
 }));
 
-jest.mock('date-fns', () => ({
-  differenceInSeconds: jest.fn(),
+vi.mock('date-fns', () => ({
+  differenceInSeconds: vi.fn(),
 }));
 
-jest.mock('dashboard/helper/routeHelpers', () => ({
-  isAConversationRoute: jest.fn(),
-  isAInboxViewRoute: jest.fn(),
-  isNotificationRoute: jest.fn(),
+vi.mock('dashboard/helper/routeHelpers', () => ({
+  isAConversationRoute: vi.fn(),
+  isAInboxViewRoute: vi.fn(),
+  isNotificationRoute: vi.fn(),
 }));
 
 const storeMock = {
-  dispatch: jest.fn(),
+  dispatch: vi.fn(),
   getters: {
     getAppliedConversationFiltersQuery: [],
     'customViews/getActiveConversationFolder': { query: {} },
@@ -46,17 +46,17 @@ describe('ReconnectService', () => {
   let reconnectService;
 
   beforeEach(() => {
-    window.addEventListener = jest.fn();
-    window.removeEventListener = jest.fn();
+    window.addEventListener = vi.fn();
+    window.removeEventListener = vi.fn();
     Object.defineProperty(window, 'location', {
       configurable: true,
-      value: { reload: jest.fn() },
+      value: { reload: vi.fn() },
     });
     reconnectService = new ReconnectService(storeMock, routerMock);
   });
 
   afterEach(() => {
-    jest.clearAllMocks();
+    vi.clearAllMocks();
   });
 
   describe('constructor', () => {
@@ -102,7 +102,7 @@ describe('ReconnectService', () => {
       expect(reconnectService.getSecondsSinceDisconnect()).toBe(0);
     });
 
-    it('should return the number of seconds since disconnect', () => {
+    it('should return the number of seconds + threshold since disconnect', () => {
       reconnectService.disconnectTime = new Date();
       differenceInSeconds.mockReturnValue(100);
       expect(reconnectService.getSecondsSinceDisconnect()).toBe(100);
@@ -111,7 +111,7 @@ describe('ReconnectService', () => {
 
   describe('handleOnlineEvent', () => {
     it('should reload the page if disconnected for more than 3 hours', () => {
-      reconnectService.getSecondsSinceDisconnect = jest
+      reconnectService.getSecondsSinceDisconnect = vi
         .fn()
         .mockReturnValue(10801);
       reconnectService.handleOnlineEvent();
@@ -119,7 +119,7 @@ describe('ReconnectService', () => {
     });
 
     it('should not reload the page if disconnected for less than 3 hours', () => {
-      reconnectService.getSecondsSinceDisconnect = jest
+      reconnectService.getSecondsSinceDisconnect = vi
         .fn()
         .mockReturnValue(10799);
       reconnectService.handleOnlineEvent();
@@ -128,22 +128,27 @@ describe('ReconnectService', () => {
   });
 
   describe('fetchConversations', () => {
-    it('should dispatch updateChatListFilters and fetchAllConversations', async () => {
-      reconnectService.getSecondsSinceDisconnect = jest
-        .fn()
-        .mockReturnValue(100);
+    it('should update the filters with disconnected time and the threshold', async () => {
+      reconnectService.getSecondsSinceDisconnect = vi.fn().mockReturnValue(100);
       await reconnectService.fetchConversations();
       expect(storeMock.dispatch).toHaveBeenCalledWith('updateChatListFilters', {
         page: null,
-        updatedWithin: 100,
+        updatedWithin: 115,
+      });
+    });
+
+    it('should dispatch updateChatListFilters and fetchAllConversations', async () => {
+      reconnectService.getSecondsSinceDisconnect = vi.fn().mockReturnValue(100);
+      await reconnectService.fetchConversations();
+      expect(storeMock.dispatch).toHaveBeenCalledWith('updateChatListFilters', {
+        page: null,
+        updatedWithin: 115,
       });
       expect(storeMock.dispatch).toHaveBeenCalledWith('fetchAllConversations');
     });
 
     it('should dispatch updateChatListFilters and reset updatedWithin', async () => {
-      reconnectService.getSecondsSinceDisconnect = jest
-        .fn()
-        .mockReturnValue(100);
+      reconnectService.getSecondsSinceDisconnect = vi.fn().mockReturnValue(100);
       await reconnectService.fetchConversations();
       expect(storeMock.dispatch).toHaveBeenCalledWith('updateChatListFilters', {
         updatedWithin: null,
@@ -173,7 +178,7 @@ describe('ReconnectService', () => {
           },
         ],
       };
-      const spy = jest.spyOn(
+      const spy = vi.spyOn(
         reconnectService,
         'fetchFilteredOrSavedConversations'
       );
@@ -191,7 +196,7 @@ describe('ReconnectService', () => {
         query: null,
       };
 
-      const spy = jest.spyOn(reconnectService, 'fetchConversations');
+      const spy = vi.spyOn(reconnectService, 'fetchConversations');
 
       await reconnectService.fetchConversationsOnReconnect();
 
@@ -204,7 +209,7 @@ describe('ReconnectService', () => {
         query: { test: 'activeFolderQuery' },
       };
 
-      const spy = jest.spyOn(
+      const spy = vi.spyOn(
         reconnectService,
         'fetchFilteredOrSavedConversations'
       );
@@ -270,11 +275,11 @@ describe('ReconnectService', () => {
   describe('handleRouteSpecificFetch', () => {
     it('should fetch conversations and messages if current route is a conversation route', async () => {
       isAConversationRoute.mockReturnValue(true);
-      const spyConversations = jest.spyOn(
+      const spyConversations = vi.spyOn(
         reconnectService,
         'fetchConversationsOnReconnect'
       );
-      const spyMessages = jest.spyOn(
+      const spyMessages = vi.spyOn(
         reconnectService,
         'fetchConversationMessagesOnReconnect'
       );
@@ -285,14 +290,14 @@ describe('ReconnectService', () => {
 
     it('should fetch notifications if current route is an inbox view route', async () => {
       isAInboxViewRoute.mockReturnValue(true);
-      const spy = jest.spyOn(reconnectService, 'fetchNotificationsOnReconnect');
+      const spy = vi.spyOn(reconnectService, 'fetchNotificationsOnReconnect');
       await reconnectService.handleRouteSpecificFetch();
       expect(spy).toHaveBeenCalled();
     });
 
     it('should fetch notifications if current route is a notification route', async () => {
       isNotificationRoute.mockReturnValue(true);
-      const spy = jest.spyOn(reconnectService, 'fetchNotificationsOnReconnect');
+      const spy = vi.spyOn(reconnectService, 'fetchNotificationsOnReconnect');
       await reconnectService.handleRouteSpecificFetch();
       expect(spy).toHaveBeenCalled();
     });
@@ -320,7 +325,7 @@ describe('ReconnectService', () => {
 
   describe('onDisconnect', () => {
     it('should set disconnectTime and call setConversationLastMessageId', () => {
-      reconnectService.setConversationLastMessageId = jest.fn();
+      reconnectService.setConversationLastMessageId = vi.fn();
       reconnectService.onDisconnect();
       expect(reconnectService.disconnectTime).toBeInstanceOf(Date);
       expect(reconnectService.setConversationLastMessageId).toHaveBeenCalled();
@@ -329,8 +334,8 @@ describe('ReconnectService', () => {
 
   describe('onReconnect', () => {
     it('should handle route-specific fetch, revalidate caches, and emit WEBSOCKET_RECONNECT_COMPLETED event', async () => {
-      reconnectService.handleRouteSpecificFetch = jest.fn();
-      reconnectService.revalidateCaches = jest.fn();
+      reconnectService.handleRouteSpecificFetch = vi.fn();
+      reconnectService.revalidateCaches = vi.fn();
       await reconnectService.onReconnect();
       expect(reconnectService.handleRouteSpecificFetch).toHaveBeenCalled();
       expect(reconnectService.revalidateCaches).toHaveBeenCalled();

app/javascript/dashboard/helper/specs/commons.spec.js

@@ -36,16 +36,14 @@ describe('#createPendingMessage', () => {
     message: 'hi',
   };
   it('returns the pending message with expected new keys', () => {
-    expect(createPendingMessage(message)).toHaveProperty(
-      'content',
-      'id',
-      'status',
-      'echo_id',
-      'status',
-      'created_at',
-      'message_type',
-      'conversation_id'
-    );
+    expect(createPendingMessage(message)).toMatchObject({
+      content: expect.anything(),
+      id: expect.anything(),
+      status: expect.anything(),
+      echo_id: expect.anything(),
+      created_at: expect.anything(),
+      message_type: expect.anything(),
+    });
   });
 
   it('returns the pending message with status progress', () => {
@@ -61,23 +59,20 @@ describe('#createPendingMessage', () => {
     });
   });
 
-  it('returns the pending message with attachmnet key if file is passed', () => {
+  it('returns the pending message with attachment key if file is passed', () => {
     const messageWithFile = {
       message: 'hi',
       file: {},
     };
-    expect(createPendingMessage(messageWithFile)).toHaveProperty(
-      'content',
-      'id',
-      'status',
-      'echo_id',
-      'status',
-      'created_at',
-      'message_type',
-      'conversation_id',
-      'attachments',
-      'private'
-    );
+    expect(createPendingMessage(messageWithFile)).toMatchObject({
+      content: expect.anything(),
+      id: expect.anything(),
+      status: expect.anything(),
+      echo_id: expect.anything(),
+      created_at: expect.anything(),
+      message_type: expect.anything(),
+      attachments: [{ id: expect.anything() }],
+    });
   });
 
   it('returns the pending message to have one attachment', () => {

app/javascript/dashboard/helper/specs/directives/resize.spec.js

@@ -19,19 +19,19 @@ describe('resize directive', () => {
   beforeEach(() => {
     el = document.createElement('div');
     binding = {
-      value: jest.fn(),
+      value: vi.fn(),
     };
     observer = {
-      observe: jest.fn(),
-      unobserve: jest.fn(),
-      disconnect: jest.fn(),
+      observe: vi.fn(),
+      unobserve: vi.fn(),
+      disconnect: vi.fn(),
     };
     window.ResizeObserver = ResizeObserverMock;
-    jest.spyOn(window, 'ResizeObserver').mockImplementation(() => observer);
+    vi.spyOn(window, 'ResizeObserver').mockImplementation(() => observer);
   });
 
   afterEach(() => {
-    jest.clearAllMocks();
+    vi.clearAllMocks();
   });
 
   it('should create ResizeObserver on bind', () => {
@@ -44,7 +44,7 @@ describe('resize directive', () => {
   it('should call callback on observer callback', () => {
     el = document.createElement('div');
     binding = {
-      value: jest.fn(),
+      value: vi.fn(),
     };
 
     resize.bind(el, binding);

app/javascript/dashboard/helper/specs/editorHelper.spec.js

@@ -283,17 +283,17 @@ describe('findNodeToInsertImage', () => {
     mockEditorState = {
       selection: {
         $from: {
-          node: jest.fn(() => ({})),
+          node: vi.fn(() => ({})),
         },
         from: 0,
       },
       schema: {
         nodes: {
           image: {
-            create: jest.fn(attrs => ({ type: { name: 'image' }, attrs })),
+            create: vi.fn(attrs => ({ type: { name: 'image' }, attrs })),
           },
           paragraph: {
-            create: jest.fn((_, node) => ({
+            create: vi.fn((_, node) => ({
               type: { name: 'paragraph' },
               content: [node],
             })),
@@ -381,11 +381,11 @@ describe('setURLWithQueryAndSize', () => {
 
   beforeEach(() => {
     selectedNode = {
-      setAttribute: jest.fn(),
+      setAttribute: vi.fn(),
     };
 
     const tr = {
-      setNodeMarkup: jest.fn().mockReturnValue({
+      setNodeMarkup: vi.fn().mockReturnValue({
         docChanged: true,
       }),
     };
@@ -397,7 +397,7 @@ describe('setURLWithQueryAndSize', () => {
 
     editorView = {
       state,
-      dispatch: jest.fn(),
+      dispatch: vi.fn(),
     };
   });
 
@@ -420,7 +420,7 @@ describe('setURLWithQueryAndSize', () => {
   });
 
   it('does not update the editor view if the document has not changed', () => {
-    editorView.state.tr.setNodeMarkup = jest.fn().mockReturnValue({
+    editorView.state.tr.setNodeMarkup = vi.fn().mockReturnValue({
       docChanged: false,
     });
 

app/javascript/dashboard/helper/specs/permissionsHelper.spec.js

@@ -0,0 +1,84 @@
+import {
+  buildPermissionsFromRouter,
+  hasPermissions,
+} from '../permissionsHelper';
+
+describe('hasPermissions', () => {
+  it('returns true if permission is present', () => {
+    expect(
+      hasPermissions(['contact_manage'], ['team_manage', 'contact_manage'])
+    ).toBe(true);
+  });
+
+  it('returns true if permission is not present', () => {
+    expect(
+      hasPermissions(['contact_manage'], ['team_manage', 'user_manage'])
+    ).toBe(false);
+    expect(hasPermissions()).toBe(false);
+    expect(hasPermissions([])).toBe(false);
+  });
+});
+
+describe('buildPermissionsFromRouter', () => {
+  it('returns a valid object when routes have permissions defined', () => {
+    expect(
+      buildPermissionsFromRouter([
+        {
+          path: 'agent',
+          name: 'agent_list',
+          meta: { permissions: ['agent_admin'] },
+        },
+        {
+          path: 'inbox',
+          children: [
+            {
+              path: '',
+              name: 'inbox_list',
+              meta: { permissions: ['inbox_admin'] },
+            },
+          ],
+        },
+        {
+          path: 'conversations',
+          children: [
+            {
+              path: '',
+              children: [
+                {
+                  path: 'attachments',
+                  name: 'attachments_list',
+                  meta: { permissions: ['conversation_admin'] },
+                },
+              ],
+            },
+          ],
+        },
+      ])
+    ).toEqual({
+      agent_list: ['agent_admin'],
+      inbox_list: ['inbox_admin'],
+      attachments_list: ['conversation_admin'],
+    });
+  });
+
+  it('throws an error if a named routed does not have permissions defined', () => {
+    expect(() => {
+      buildPermissionsFromRouter([
+        {
+          path: 'agent',
+          name: 'agent_list',
+        },
+      ]);
+    }).toThrow("The route doesn't have the required permissions defined");
+
+    expect(() => {
+      buildPermissionsFromRouter([
+        {
+          path: 'agent',
+          name: 'agent_list',
+          meta: {},
+        },
+      ]);
+    }).toThrow("The route doesn't have the required permissions defined");
+  });
+});

app/javascript/dashboard/helper/specs/routeHelpers.spec.js

@@ -1,7 +1,6 @@
 import {
   getConversationDashboardRoute,
   getCurrentAccount,
-  getUserRole,
   isAConversationRoute,
   routeIsAccessibleFor,
   validateLoggedInRoutes,
@@ -15,24 +14,11 @@ describe('#getCurrentAccount', () => {
   });
 });
 
-describe('#getUserRole', () => {
-  it('should return the current role', () => {
-    expect(
-      getUserRole({ accounts: [{ id: 1, role: 'administrator' }] }, 1)
-    ).toEqual('administrator');
-    expect(getUserRole({ accounts: [] }, 1)).toEqual(null);
-  });
-});
-
 describe('#routeIsAccessibleFor', () => {
   it('should return the correct access', () => {
-    const roleWiseRoutes = { agent: ['conversations'], admin: ['billing'] };
-    expect(routeIsAccessibleFor('billing', 'agent', roleWiseRoutes)).toEqual(
-      false
-    );
-    expect(routeIsAccessibleFor('billing', 'admin', roleWiseRoutes)).toEqual(
-      true
-    );
+    let route = { meta: { permissions: ['administrator'] } };
+    expect(routeIsAccessibleFor(route, ['agent'])).toEqual(false);
+    expect(routeIsAccessibleFor(route, ['administrator'])).toEqual(true);
   });
 });
 
@@ -40,11 +26,7 @@ describe('#validateLoggedInRoutes', () => {
   describe('when account access is missing', () => {
     it('should return the login route', () => {
       expect(
-        validateLoggedInRoutes(
-          { params: { accountId: 1 } },
-          { accounts: [] },
-          {}
-        )
+        validateLoggedInRoutes({ params: { accountId: 1 } }, { accounts: [] })
       ).toEqual(`app/login`);
     });
   });
@@ -53,9 +35,12 @@ describe('#validateLoggedInRoutes', () => {
       it('return suspended route', () => {
         expect(
           validateLoggedInRoutes(
-            { name: 'conversations', params: { accountId: 1 } },
-            { accounts: [{ id: 1, role: 'agent', status: 'suspended' }] },
-            { agent: ['conversations'] }
+            {
+              name: 'conversations',
+              params: { accountId: 1 },
+              meta: { permissions: ['agent'] },
+            },
+            { accounts: [{ id: 1, role: 'agent', status: 'suspended' }] }
           )
         ).toEqual(`accounts/1/suspended`);
       });
@@ -65,9 +50,22 @@ describe('#validateLoggedInRoutes', () => {
         it('returns null (no action required)', () => {
           expect(
             validateLoggedInRoutes(
-              { name: 'conversations', params: { accountId: 1 } },
-              { accounts: [{ id: 1, role: 'agent', status: 'active' }] },
-              { agent: ['conversations'] }
+              {
+                name: 'conversations',
+                params: { accountId: 1 },
+                meta: { permissions: ['agent'] },
+              },
+              {
+                permissions: ['agent'],
+                accounts: [
+                  {
+                    id: 1,
+                    role: 'agent',
+                    permissions: ['agent'],
+                    status: 'active',
+                  },
+                ],
+              }
             )
           ).toEqual(null);
         });
@@ -76,9 +74,12 @@ describe('#validateLoggedInRoutes', () => {
         it('returns dashboard url', () => {
           expect(
             validateLoggedInRoutes(
-              { name: 'conversations', params: { accountId: 1 } },
-              { accounts: [{ id: 1, role: 'agent', status: 'active' }] },
-              { admin: ['conversations'], agent: [] }
+              {
+                name: 'billing',
+                params: { accountId: 1 },
+                meta: { permissions: ['administrator'] },
+              },
+              { accounts: [{ id: 1, role: 'agent', status: 'active' }] }
             )
           ).toEqual(`accounts/1/dashboard`);
         });
@@ -88,8 +89,7 @@ describe('#validateLoggedInRoutes', () => {
           expect(
             validateLoggedInRoutes(
               { name: 'account_suspended', params: { accountId: 1 } },
-              { accounts: [{ id: 1, role: 'agent', status: 'active' }] },
-              { agent: ['account_suspended'] }
+              { accounts: [{ id: 1, role: 'agent', status: 'active' }] }
             )
           ).toEqual(`accounts/1/dashboard`);
         });

app/javascript/dashboard/helper/specs/themeHelper.spec.js

@@ -1,7 +1,7 @@
 import { setColorTheme } from 'dashboard/helper/themeHelper.js';
 import { LocalStorage } from 'shared/helpers/localStorage';
 
-jest.mock('shared/helpers/localStorage');
+vi.mock('shared/helpers/localStorage');
 
 describe('setColorTheme', () => {
   it('should set body class to dark if selectedColorScheme is dark', () => {

app/javascript/dashboard/helper/specs/uploadHelper.spec.js

@@ -1,9 +1,8 @@
 import { uploadFile } from '../uploadHelper';
 import axios from 'axios';
 
-// Mocking axios using jest-mock-axios
 global.axios = axios;
-jest.mock('axios');
+vi.mock('axios');
 
 describe('#Upload Helpers', () => {
   afterEach(() => {

app/javascript/dashboard/i18n/locale/en/report.json

@@ -494,6 +494,17 @@
         "STATUS": "Status"
       }
     },
+    "TEAM_CONVERSATIONS": {
+      "HEADER": "Conversations by teams",
+      "LOADING_MESSAGE": "Loading team metrics...",
+      "NO_AGENTS": "There is no data available",
+      "TABLE_HEADER": {
+        "AGENT": "Team",
+        "OPEN": "open",
+        "UNATTENDED": "Unattended",
+        "STATUS": "Status"
+      }
+    },
     "AGENT_STATUS": {
       "HEADER": "Agent status",
       "ONLINE": "Online",

app/javascript/dashboard/mixins/specs/aiMixin.spec.js

@@ -4,8 +4,8 @@ import Vuex from 'vuex';
 import OpenAPI from '../../api/integrations/openapi';
 import { LocalStorage } from '../../../shared/helpers/localStorage';
 
-jest.mock('../../api/integrations/openapi');
-jest.mock('../../../shared/helpers/localStorage');
+vi.mock('../../api/integrations/openapi');
+vi.mock('../../../shared/helpers/localStorage');
 
 const localVue = createLocalVue();
 localVue.use(Vuex);
@@ -18,12 +18,12 @@ describe('aiMixin', () => {
   let actions;
 
   beforeEach(() => {
-    OpenAPI.processEvent = jest.fn();
-    LocalStorage.set = jest.fn();
-    LocalStorage.get = jest.fn();
+    OpenAPI.processEvent = vi.fn();
+    LocalStorage.set = vi.fn();
+    LocalStorage.get = vi.fn();
 
     actions = {
-      ['integrations/get']: jest.fn(),
+      ['integrations/get']: vi.fn(),
     };
 
     getters = {
@@ -63,20 +63,20 @@ describe('aiMixin', () => {
       localVue,
     });
 
-    const dispatchSpy = jest.spyOn(wrapper.vm.$store, 'dispatch');
+    const dispatchSpy = vi.spyOn(wrapper.vm.$store, 'dispatch');
     await wrapper.vm.fetchIntegrationsIfRequired();
     expect(dispatchSpy).toHaveBeenCalledWith('integrations/get');
   });
 
   it('does not fetch integrations', async () => {
-    const dispatchSpy = jest.spyOn(wrapper.vm.$store, 'dispatch');
+    const dispatchSpy = vi.spyOn(wrapper.vm.$store, 'dispatch');
     await wrapper.vm.fetchIntegrationsIfRequired();
     expect(dispatchSpy).not.toHaveBeenCalledWith('integrations/get');
     expect(wrapper.vm.isAIIntegrationEnabled).toBeTruthy();
   });
 
   it('fetches label suggestions', async () => {
-    const processEventSpy = jest.spyOn(OpenAPI, 'processEvent');
+    const processEventSpy = vi.spyOn(OpenAPI, 'processEvent');
     await wrapper.vm.fetchLabelSuggestions({
       conversationId: '123',
     });

app/javascript/dashboard/mixins/specs/attributeMixin.spec.js

@@ -11,7 +11,7 @@ describe('attributeMixin', () => {
   let store;
 
   beforeEach(() => {
-    actions = { updateUISettings: jest.fn(), toggleSidebarUIState: jest.fn() };
+    actions = { updateUISettings: vi.fn(), toggleSidebarUIState: vi.fn() };
     getters = {
       getSelectedChat: () => ({
         id: 7165,

app/javascript/dashboard/mixins/specs/fileUploadMixin.spec.js

@@ -1,13 +1,13 @@
 import fileUploadMixin from 'dashboard/mixins/fileUploadMixin';
 import Vue from 'vue';
 
-jest.mock('shared/helpers/FileHelper', () => ({
-  checkFileSizeLimit: jest.fn(),
+vi.mock('shared/helpers/FileHelper', () => ({
+  checkFileSizeLimit: vi.fn(),
 }));
 
-jest.mock('activestorage', () => ({
-  DirectUpload: jest.fn().mockImplementation(() => ({
-    create: jest.fn(),
+vi.mock('activestorage', () => ({
+  DirectUpload: vi.fn().mockImplementation(() => ({
+    create: vi.fn(),
   })),
 }));
 
@@ -27,20 +27,20 @@ describe('FileUploadMixin', () => {
     vm.currentUser = {
       access_token: 'token',
     };
-    vm.$t = jest.fn(message => message);
-    vm.showAlert = jest.fn();
-    vm.attachFile = jest.fn();
+    vm.$t = vi.fn(message => message);
+    vm.showAlert = vi.fn();
+    vm.attachFile = vi.fn();
   });
 
   it('should call onDirectFileUpload when direct uploads are enabled', () => {
-    vm.onDirectFileUpload = jest.fn();
+    vm.onDirectFileUpload = vi.fn();
     vm.onFileUpload({});
     expect(vm.onDirectFileUpload).toHaveBeenCalledWith({});
   });
 
   it('should call onIndirectFileUpload when direct uploads are disabled', () => {
     vm.globalConfig.directUploadsEnabled = false;
-    vm.onIndirectFileUpload = jest.fn();
+    vm.onIndirectFileUpload = vi.fn();
     vm.onFileUpload({});
     expect(vm.onIndirectFileUpload).toHaveBeenCalledWith({});
   });
@@ -53,7 +53,7 @@ describe('FileUploadMixin', () => {
 
     it('shows an alert if the file size exceeds the maximum limit', () => {
       const fakeFile = { size: 999999999 };
-      vm.showAlert = jest.fn();
+      vm.showAlert = vi.fn();
       vm.onDirectFileUpload(fakeFile);
       expect(vm.showAlert).toHaveBeenCalledWith(expect.any(String));
     });
@@ -67,7 +67,7 @@ describe('FileUploadMixin', () => {
 
     it('shows an alert if the file size exceeds the maximum limit', () => {
       const fakeFile = { size: 999999999 };
-      vm.showAlert = jest.fn();
+      vm.showAlert = vi.fn();
       vm.onIndirectFileUpload(fakeFile);
       expect(vm.showAlert).toHaveBeenCalledWith(expect.any(String));
     });

app/javascript/dashboard/mixins/specs/time.spec.js

@@ -11,14 +11,14 @@ describe('#messageStamp', () => {
 
 describe('#messageTimestamp', () => {
   beforeEach(() => {
-    jest.useFakeTimers('modern');
+    vi.useFakeTimers('modern');
 
     const mockDate = new Date(2023, 4, 5);
-    jest.setSystemTime(mockDate);
+    vi.setSystemTime(mockDate);
   });
 
   afterEach(() => {
-    jest.useRealTimers();
+    vi.useRealTimers();
   });
 
   it('should return the message date in the specified format if the message was sent in the current year', () => {
@@ -35,7 +35,7 @@ describe('#messageTimestamp', () => {
 
 describe('#dynamicTime', () => {
   it('returns correct value', () => {
-    Date.now = jest.fn(() => new Date(Date.UTC(2023, 1, 14)).valueOf());
+    Date.now = vi.fn(() => new Date(Date.UTC(2023, 1, 14)).valueOf());
     expect(TimeMixin.methods.dynamicTime(1612971343)).toEqual(
       'about 2 years ago'
     );

app/javascript/dashboard/mixins/specs/uiSettings.spec.js

@@ -14,7 +14,7 @@ describe('uiSettingsMixin', () => {
   let store;
 
   beforeEach(() => {
-    actions = { updateUISettings: jest.fn(), toggleSidebarUIState: jest.fn() };
+    actions = { updateUISettings: vi.fn(), toggleSidebarUIState: vi.fn() };
     getters = {
       getUISettings: () => ({
         enter_to_send_enabled: false,

app/javascript/dashboard/modules/search/search.routes.js

@@ -7,7 +7,9 @@ export const routes = [
   {
     path: frontendURL('accounts/:accountId/search'),
     name: 'search',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: SearchView,
   },
 ];

app/javascript/dashboard/routes/dashboard/Dashboard.vue

@@ -41,7 +41,6 @@
 
 <script>
 import Sidebar from '../../components/layout/Sidebar.vue';
-import CommandBar from './commands/commandbar.vue';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import WootKeyShortcutModal from 'dashboard/components/widgets/modal/WootKeyShortcutModal.vue';
 import AddAccountModal from 'dashboard/components/layout/sidebarComponents/AddAccountModal.vue';
@@ -50,6 +49,7 @@ import AddLabelModal from 'dashboard/routes/dashboard/settings/labels/AddLabel.v
 import NotificationPanel from 'dashboard/routes/dashboard/notifications/components/NotificationPanel.vue';
 import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import wootConstants from 'dashboard/constants/globals';
+const CommandBar = () => import('./commands/commandbar.vue');
 
 export default {
   components: {

app/javascript/dashboard/routes/dashboard/contacts/components/specs/AddReminder.spec.js

@@ -15,7 +15,7 @@ describe('AddReminder', () => {
   });
 
   it('tests resetValue', () => {
-    const resetValue = jest.spyOn(wrapper.vm, 'resetValue');
+    const resetValue = vi.spyOn(wrapper.vm, 'resetValue');
     wrapper.vm.content = 'test';
     wrapper.vm.date = '08/11/2022';
     wrapper.vm.resetValue();
@@ -25,7 +25,7 @@ describe('AddReminder', () => {
   });
 
   it('tests optionSelected', () => {
-    const optionSelected = jest.spyOn(wrapper.vm, 'optionSelected');
+    const optionSelected = vi.spyOn(wrapper.vm, 'optionSelected');
     wrapper.vm.label = '';
     wrapper.vm.optionSelected({ target: { value: 'test' } });
     expect(wrapper.vm.label).toEqual('test');
@@ -33,7 +33,7 @@ describe('AddReminder', () => {
   });
 
   it('tests onAdd', () => {
-    const onAdd = jest.spyOn(wrapper.vm, 'onAdd');
+    const onAdd = vi.spyOn(wrapper.vm, 'onAdd');
     wrapper.vm.label = 'label';
     wrapper.vm.content = 'content';
     wrapper.vm.date = '08/11/2022';

app/javascript/dashboard/routes/dashboard/contacts/routes.js

@@ -7,13 +7,17 @@ export const routes = [
   {
     path: frontendURL('accounts/:accountId/contacts'),
     name: 'contacts_dashboard',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: ContactsView,
   },
   {
     path: frontendURL('accounts/:accountId/contacts/custom_view/:id'),
     name: 'contacts_segments_dashboard',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: ContactsView,
     props: route => {
       return { segmentsId: route.params.id };
@@ -22,7 +26,9 @@ export const routes = [
   {
     path: frontendURL('accounts/:accountId/labels/:label/contacts'),
     name: 'contacts_labels_dashboard',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: ContactsView,
     props: route => {
       return { label: route.params.label };
@@ -31,7 +37,9 @@ export const routes = [
   {
     path: frontendURL('accounts/:accountId/contacts/:contactId'),
     name: 'contact_profile_dashboard',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: ContactManageView,
     props: route => {
       return { contactId: route.params.contactId };

app/javascript/dashboard/routes/dashboard/conversation/ConversationView.vue

@@ -22,25 +22,40 @@
       :is-on-expanded-layout="isOnExpandedLayout"
       @contact-panel-toggle="onToggleContactPanel"
     />
+    <woot-modal
+      :show.sync="showCustomSnoozeModal"
+      :on-close="hideCustomSnoozeModal"
+    >
+      <custom-snooze-modal
+        @close="hideCustomSnoozeModal"
+        @choose-time="chooseSnoozeTime"
+      />
+    </woot-modal>
   </section>
 </template>
 
 <script>
 import { mapGetters } from 'vuex';
+import { getUnixTime } from 'date-fns';
 import ChatList from '../../../components/ChatList.vue';
 import ConversationBox from '../../../components/widgets/conversation/ConversationBox.vue';
 import PopOverSearch from './search/PopOverSearch.vue';
+import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
 import uiSettingsMixin from 'dashboard/mixins/uiSettings';
-import { BUS_EVENTS } from 'shared/constants/busEvents';
+import alertMixin from 'shared/mixins/alertMixin';
 import wootConstants from 'dashboard/constants/globals';
+import { BUS_EVENTS } from 'shared/constants/busEvents';
+import { CMD_SNOOZE_CONVERSATION } from 'dashboard/routes/dashboard/commands/commandBarBusEvents';
+import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
 
 export default {
   components: {
     ChatList,
     ConversationBox,
     PopOverSearch,
+    CustomSnoozeModal,
   },
-  mixins: [uiSettingsMixin],
+  mixins: [uiSettingsMixin, alertMixin],
   props: {
     inboxId: {
       type: [String, Number],
@@ -70,12 +85,14 @@ export default {
   data() {
     return {
       showSearchModal: false,
+      showCustomSnoozeModal: false,
     };
   },
   computed: {
     ...mapGetters({
       chatList: 'getAllConversations',
       currentChat: 'getSelectedChat',
+      contextMenuChatId: 'getContextMenuChatId',
     }),
     showConversationList() {
       return this.isOnExpandedLayout ? !this.conversationId : true;
@@ -112,6 +129,10 @@ export default {
     this.$watch('chatList.length', () => {
       this.setActiveChat();
     });
+    this.$emitter.on(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
+  },
+  beforeDestroy() {
+    this.$emitter.off(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
   },
 
   methods: {
@@ -186,6 +207,43 @@ export default {
     closeSearch() {
       this.showSearchModal = false;
     },
+    onCmdSnoozeConversation(snoozeType) {
+      if (snoozeType === wootConstants.SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME) {
+        this.showCustomSnoozeModal = true;
+      } else {
+        this.toggleStatus(
+          wootConstants.STATUS_TYPE.SNOOZED,
+          findSnoozeTime(snoozeType) || null
+        );
+      }
+    },
+    chooseSnoozeTime(customSnoozeTime) {
+      this.showCustomSnoozeModal = false;
+      if (customSnoozeTime) {
+        this.toggleStatus(
+          wootConstants.STATUS_TYPE.SNOOZED,
+          getUnixTime(customSnoozeTime)
+        );
+      }
+    },
+    toggleStatus(status, snoozedUntil) {
+      this.$store
+        .dispatch('toggleStatus', {
+          conversationId: this.currentChat?.id || this.contextMenuChatId,
+          status,
+          snoozedUntil,
+        })
+        .then(() => {
+          this.$store.dispatch('setContextMenuChatId', null);
+          this.showAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
+        });
+    },
+    hideCustomSnoozeModal() {
+      // if we select custom snooze and the custom snooze modal is open
+      // Then if the custom snooze modal is closed then set the context menu chat id to null
+      this.$store.dispatch('setContextMenuChatId', null);
+      this.showCustomSnoozeModal = false;
+    },
   },
 };
 </script>

app/javascript/dashboard/routes/dashboard/conversation/contact/ContactForm.vue

@@ -117,7 +117,7 @@
     />
 
     <div class="w-full">
-      <label> Social Profiles </label>
+      <label>{{ $t('CONTACTS_PAGE.LIST.TABLE_HEADER.SOCIAL_PROFILES') }}</label>
       <div
         v-for="socialProfile in socialProfileKeys"
         :key="socialProfile.key"
@@ -130,7 +130,7 @@
         </span>
         <input
           v-model="socialProfileUserNames[socialProfile.key]"
-          class="input-group-field ltr:rounded-l-none rtl:rounded-r-none !mb-0"
+          class="input-group-field ltr:!rounded-l-none rtl:rounded-r-none !mb-0"
           type="text"
         />
       </div>

app/javascript/dashboard/routes/dashboard/conversation/conversation.routes.js

@@ -1,13 +1,15 @@
 /* eslint arrow-body-style: 0 */
 import { frontendURL } from '../../../helper/URLHelper';
-const ConversationView = () => import('./ConversationView');
+const ConversationView = () => import('./ConversationView.vue');
 
 export default {
   routes: [
     {
       path: frontendURL('accounts/:accountId/dashboard'),
       name: 'home',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: () => {
         return { inboxId: 0 };
@@ -16,7 +18,9 @@ export default {
     {
       path: frontendURL('accounts/:accountId/conversations/:conversation_id'),
       name: 'inbox_conversation',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: route => {
         return { inboxId: 0, conversationId: route.params.conversation_id };
@@ -25,7 +29,9 @@ export default {
     {
       path: frontendURL('accounts/:accountId/inbox/:inbox_id'),
       name: 'inbox_dashboard',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: route => {
         return { inboxId: route.params.inbox_id };
@@ -36,7 +42,9 @@ export default {
         'accounts/:accountId/inbox/:inbox_id/conversations/:conversation_id'
       ),
       name: 'conversation_through_inbox',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: route => {
         return {
@@ -48,7 +56,9 @@ export default {
     {
       path: frontendURL('accounts/:accountId/label/:label'),
       name: 'label_conversations',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: route => ({ label: route.params.label }),
     },
@@ -57,7 +67,9 @@ export default {
         'accounts/:accountId/label/:label/conversations/:conversation_id'
       ),
       name: 'conversations_through_label',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: route => ({
         conversationId: route.params.conversation_id,
@@ -67,7 +79,9 @@ export default {
     {
       path: frontendURL('accounts/:accountId/team/:teamId'),
       name: 'team_conversations',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: route => ({ teamId: route.params.teamId }),
     },
@@ -76,7 +90,9 @@ export default {
         'accounts/:accountId/team/:teamId/conversations/:conversationId'
       ),
       name: 'conversations_through_team',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: route => ({
         conversationId: route.params.conversationId,
@@ -86,7 +102,9 @@ export default {
     {
       path: frontendURL('accounts/:accountId/custom_view/:id'),
       name: 'folder_conversations',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: route => ({ foldersId: route.params.id }),
     },
@@ -95,7 +113,9 @@ export default {
         'accounts/:accountId/custom_view/:id/conversations/:conversation_id'
       ),
       name: 'conversations_through_folders',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: route => ({
         conversationId: route.params.conversation_id,
@@ -105,7 +125,9 @@ export default {
     {
       path: frontendURL('accounts/:accountId/mentions/conversations'),
       name: 'conversation_mentions',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: () => ({ conversationType: 'mention' }),
     },
@@ -114,7 +136,9 @@ export default {
         'accounts/:accountId/mentions/conversations/:conversationId'
       ),
       name: 'conversation_through_mentions',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: route => ({
         conversationId: route.params.conversationId,
@@ -124,7 +148,9 @@ export default {
     {
       path: frontendURL('accounts/:accountId/unattended/conversations'),
       name: 'conversation_unattended',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: () => ({ conversationType: 'unattended' }),
     },
@@ -133,7 +159,9 @@ export default {
         'accounts/:accountId/unattended/conversations/:conversationId'
       ),
       name: 'conversation_through_unattended',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: route => ({
         conversationId: route.params.conversationId,
@@ -143,7 +171,9 @@ export default {
     {
       path: frontendURL('accounts/:accountId/participating/conversations'),
       name: 'conversation_participating',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: () => ({ conversationType: 'participating' }),
     },
@@ -152,7 +182,9 @@ export default {
         'accounts/:accountId/participating/conversations/:conversationId'
       ),
       name: 'conversation_through_participating',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: ConversationView,
       props: route => ({
         conversationId: route.params.conversationId,

app/javascript/dashboard/routes/dashboard/dashboard.routes.js

@@ -28,7 +28,9 @@ export default {
     {
       path: frontendURL('accounts/:accountId/suspended'),
       name: 'account_suspended',
-      roles: ['administrator', 'agent'],
+      meta: {
+        permissions: ['administrator', 'agent'],
+      },
       component: Suspended,
     },
   ],

app/javascript/dashboard/routes/dashboard/helpcenter/components/HelpCenterLayout.vue

@@ -59,13 +59,12 @@
 </template>
 <script>
 import { mapGetters } from 'vuex';
-import UpgradePage from './UpgradePage';
+import UpgradePage from './UpgradePage.vue';
 import { frontendURL } from '../../../../helper/URLHelper';
 import Sidebar from 'dashboard/components/layout/Sidebar.vue';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import PortalPopover from '../components/PortalPopover.vue';
 import HelpCenterSidebar from '../components/Sidebar/Sidebar.vue';
-import CommandBar from 'dashboard/routes/dashboard/commands/commandbar.vue';
 import WootKeyShortcutModal from 'dashboard/components/widgets/modal/WootKeyShortcutModal.vue';
 import AccountSelector from 'dashboard/components/layout/sidebarComponents/AccountSelector.vue';
 import NotificationPanel from 'dashboard/routes/dashboard/notifications/components/NotificationPanel.vue';
@@ -73,6 +72,8 @@ import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import portalMixin from '../mixins/portalMixin';
 import AddCategory from '../pages/categories/AddCategory.vue';
 import { FEATURE_FLAGS } from 'dashboard/featureFlags';
+const CommandBar = () =>
+  import('dashboard/routes/dashboard/commands/commandbar.vue');
 
 export default {
   components: {

app/javascript/dashboard/routes/dashboard/helpcenter/helpcenter.routes.js

@@ -1,42 +1,48 @@
-import HelpCenterLayout from './components/HelpCenterLayout';
+import HelpCenterLayout from './components/HelpCenterLayout.vue';
 import { getPortalRoute } from './helpers/routeHelper';
 
-const ListAllPortals = () => import('./pages/portals/ListAllPortals');
-const NewPortal = () => import('./pages/portals/NewPortal');
+const ListAllPortals = () => import('./pages/portals/ListAllPortals.vue');
+const NewPortal = () => import('./pages/portals/NewPortal.vue');
 
-const EditPortal = () => import('./pages/portals/EditPortal');
-const EditPortalBasic = () => import('./pages/portals/EditPortalBasic');
+const EditPortal = () => import('./pages/portals/EditPortal.vue');
+const EditPortalBasic = () => import('./pages/portals/EditPortalBasic.vue');
 const EditPortalCustomization = () =>
-  import('./pages/portals/EditPortalCustomization');
+  import('./pages/portals/EditPortalCustomization.vue');
 const EditPortalLocales = () => import('./pages/portals/EditPortalLocales.vue');
-const ShowPortal = () => import('./pages/portals/ShowPortal');
-const PortalDetails = () => import('./pages/portals/PortalDetails');
-const PortalCustomization = () => import('./pages/portals/PortalCustomization');
+const ShowPortal = () => import('./pages/portals/ShowPortal.vue');
+const PortalDetails = () => import('./pages/portals/PortalDetails.vue');
+const PortalCustomization = () =>
+  import('./pages/portals/PortalCustomization.vue');
 const PortalSettingsFinish = () =>
-  import('./pages/portals/PortalSettingsFinish');
+  import('./pages/portals/PortalSettingsFinish.vue');
 
-const ListAllCategories = () => import('./pages/categories/ListAllCategories');
-const NewCategory = () => import('./pages/categories/NewCategory');
-const EditCategory = () => import('./pages/categories/EditCategory');
+const ListAllCategories = () =>
+  import('./pages/categories/ListAllCategories.vue');
+const NewCategory = () => import('./pages/categories/NewCategory.vue');
+const EditCategory = () => import('./pages/categories/EditCategory.vue');
 const ListCategoryArticles = () =>
-  import('./pages/articles/ListCategoryArticles');
-const ListAllArticles = () => import('./pages/articles/ListAllArticles');
+  import('./pages/articles/ListCategoryArticles.vue');
+const ListAllArticles = () => import('./pages/articles/ListAllArticles.vue');
 const DefaultPortalArticles = () =>
-  import('./pages/articles/DefaultPortalArticles');
-const NewArticle = () => import('./pages/articles/NewArticle');
-const EditArticle = () => import('./pages/articles/EditArticle');
+  import('./pages/articles/DefaultPortalArticles.vue');
+const NewArticle = () => import('./pages/articles/NewArticle.vue');
+const EditArticle = () => import('./pages/articles/EditArticle.vue');
 
 const portalRoutes = [
   {
     path: getPortalRoute(''),
     name: 'default_portal_articles',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator'],
+    },
     component: DefaultPortalArticles,
   },
   {
     path: getPortalRoute('all'),
     name: 'list_all_portals',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: ListAllPortals,
   },
   {
@@ -47,55 +53,73 @@ const portalRoutes = [
         path: '',
         name: 'new_portal_information',
         component: PortalDetails,
-        roles: ['administrator'],
+        meta: {
+          permissions: ['administrator'],
+        },
       },
       {
         path: ':portalSlug/customization',
         name: 'portal_customization',
         component: PortalCustomization,
-        roles: ['administrator'],
+        meta: {
+          permissions: ['administrator'],
+        },
       },
       {
         path: ':portalSlug/finish',
         name: 'portal_finish',
         component: PortalSettingsFinish,
-        roles: ['administrator'],
+        meta: {
+          permissions: ['administrator'],
+        },
       },
     ],
   },
   {
     path: getPortalRoute(':portalSlug'),
     name: 'portalSlug',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: ShowPortal,
   },
   {
     path: getPortalRoute(':portalSlug/edit'),
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: EditPortal,
     children: [
       {
         path: '',
         name: 'edit_portal_information',
         component: EditPortalBasic,
-        roles: ['administrator'],
+        meta: {
+          permissions: ['administrator'],
+        },
       },
       {
         path: 'customizations',
         name: 'edit_portal_customization',
         component: EditPortalCustomization,
-        roles: ['administrator'],
+        meta: {
+          permissions: ['administrator'],
+        },
       },
       {
         path: 'locales',
         name: 'edit_portal_locales',
         component: EditPortalLocales,
-        roles: ['administrator'],
+        meta: {
+          permissions: ['administrator'],
+        },
       },
       {
         path: 'categories',
         name: 'list_all_locale_categories',
-        roles: ['administrator', 'agent'],
+        meta: {
+          permissions: ['administrator', 'agent'],
+        },
         component: ListAllCategories,
       },
     ],
@@ -106,39 +130,51 @@ const articleRoutes = [
   {
     path: getPortalRoute(':portalSlug/:locale/articles'),
     name: 'list_all_locale_articles',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: ListAllArticles,
   },
   {
     path: getPortalRoute(':portalSlug/:locale/articles/new'),
     name: 'new_article',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: NewArticle,
   },
   {
     path: getPortalRoute(':portalSlug/:locale/articles/mine'),
     name: 'list_mine_articles',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: ListAllArticles,
   },
   {
     path: getPortalRoute(':portalSlug/:locale/articles/archived'),
     name: 'list_archived_articles',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: ListAllArticles,
   },
 
   {
     path: getPortalRoute(':portalSlug/:locale/articles/draft'),
     name: 'list_draft_articles',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: ListAllArticles,
   },
 
   {
     path: getPortalRoute(':portalSlug/:locale/articles/:articleSlug'),
     name: 'edit_article',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: EditArticle,
   },
 ];
@@ -147,19 +183,25 @@ const categoryRoutes = [
   {
     path: getPortalRoute(':portalSlug/:locale/categories'),
     name: 'all_locale_categories',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: ListAllCategories,
   },
   {
     path: getPortalRoute(':portalSlug/:locale/categories/new'),
     name: 'new_category_in_locale',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: NewCategory,
   },
   {
     path: getPortalRoute(':portalSlug/:locale/categories/:categorySlug'),
     name: 'show_category',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: ListAllArticles,
   },
   {
@@ -167,13 +209,17 @@ const categoryRoutes = [
       ':portalSlug/:locale/categories/:categorySlug/articles'
     ),
     name: 'show_category_articles',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: ListCategoryArticles,
   },
   {
     path: getPortalRoute(':portalSlug/:locale/categories/:categorySlug'),
     name: 'edit_category',
-    roles: ['administrator', 'agent'],
+    meta: {
+      permissions: ['administrator', 'agent'],
+    },
     component: EditCategory,
   },
 ];

app/javascript/dashboard/routes/dashboard/helpcenter/pages/categories/NameEmojiInput.vue

@@ -36,7 +36,7 @@
 </template>
 
 <script>
-const EmojiInput = () => import('shared/components/emoji/EmojiInput');
+const EmojiInput = () => import('shared/components/emoji/EmojiInput.vue');
 
 export default {
   components: { EmojiInput },

app/javascript/dashboard/routes/dashboard/inbox/routes.js

@@ -12,13 +12,17 @@ export const routes = [
         path: '',
         name: 'inbox_view',
         component: InboxEmptyStateView,
-        roles: ['administrator', 'agent'],
+        meta: {
+          permissions: ['administrator', 'agent'],
+        },
       },
       {
         path: ':notification_id',
         name: 'inbox_view_conversation',
         component: InboxDetailView,
-        roles: ['administrator', 'agent'],
+        meta: {
+          permissions: ['administrator', 'agent'],
+        },
       },
     ],
   },

app/javascript/dashboard/routes/dashboard/notifications/routes.js

@@ -18,7 +18,9 @@ export const routes = [
         path: '',
         name: 'notifications_index',
         component: NotificationsView,
-        roles: ['administrator', 'agent'],
+        meta: {
+          permissions: ['administrator', 'agent'],
+        },
       },
     ],
   },

app/javascript/dashboard/routes/dashboard/settings/account/account.routes.js

@@ -6,7 +6,9 @@ export default {
   routes: [
     {
       path: frontendURL('accounts/:accountId/settings/general'),
-      roles: ['administrator'],
+      meta: {
+        permissions: ['administrator'],
+      },
       component: SettingsContent,
       props: {
         headerTitle: 'GENERAL_SETTINGS.TITLE',
@@ -18,7 +20,9 @@ export default {
           path: '',
           name: 'general_settings_index',
           component: Index,
-          roles: ['administrator'],
+          meta: {
+            permissions: ['administrator'],
+          },
         },
       ],
     },

app/javascript/dashboard/routes/dashboard/settings/agentBots/agentBot.routes.js

@@ -8,7 +8,9 @@ export default {
   routes: [
     {
       path: frontendURL('accounts/:accountId/settings/agent-bots'),
-      roles: ['administrator'],
+      meta: {
+        permissions: ['administrator'],
+      },
       component: SettingsContent,
       props: {
         headerTitle: 'AGENT_BOTS.HEADER',
@@ -20,19 +22,25 @@ export default {
           path: '',
           name: 'agent_bots',
           component: Bot,
-          roles: ['administrator'],
+          meta: {
+            permissions: ['administrator'],
+          },
         },
         {
           path: 'csml/new',
           name: 'agent_bots_csml_new',
           component: CsmlNewBot,
-          roles: ['administrator'],
+          meta: {
+            permissions: ['administrator'],
+          },
         },
         {
           path: 'csml/:botId',
           name: 'agent_bots_csml_edit',
           component: CsmlEditBot,
-          roles: ['administrator'],
+          meta: {
+            permissions: ['administrator'],
+          },
         },
       ],
     },

app/javascript/dashboard/routes/dashboard/settings/agents/agent.routes.js

@@ -15,14 +15,15 @@ export default {
       children: [
         {
           path: '',
-          name: 'agents_wrapper',
           redirect: 'list',
         },
         {
           path: 'list',
           name: 'agent_list',
           component: AgentHome,
-          roles: ['administrator'],
+          meta: {
+            permissions: ['administrator'],
+          },
         },
       ],
     },

app/javascript/dashboard/routes/dashboard/settings/attributes/attributes.routes.js

@@ -15,14 +15,15 @@ export default {
       children: [
         {
           path: '',
-          name: 'attributes_wrapper',
           redirect: 'list',
         },
         {
           path: 'list',
           name: 'attributes_list',
           component: AttributesHome,
-          roles: ['administrator'],
+          meta: {
+            permissions: ['administrator'],
+          },
         },
       ],
     },

app/javascript/dashboard/routes/dashboard/settings/auditlogs/audit.routes.js

@@ -16,13 +16,14 @@ export default {
       children: [
         {
           path: '',
-          name: 'auditlogs_wrapper',
           redirect: 'list',
         },
         {
           path: 'list',
           name: 'auditlogs_list',
-          roles: ['administrator'],
+          meta: {
+            permissions: ['administrator'],
+          },
           component: AuditLogsHome,
         },
       ],

app/javascript/dashboard/routes/dashboard/settings/automation/automation.routes.js

@@ -15,14 +15,15 @@ export default {
       children: [
         {
           path: '',
-          name: 'automation_wrapper',
           redirect: 'list',
         },
         {
           path: 'list',
           name: 'automation_list',
           component: Automation,
-          roles: ['administrator'],
+          meta: {
+            permissions: ['administrator'],
+          },
         },
       ],
     },

app/javascript/dashboard/routes/dashboard/settings/billing/billing.routes.js

@@ -6,7 +6,9 @@ export default {
   routes: [
     {
       path: frontendURL('accounts/:accountId/settings/billing'),
-      roles: ['administrator'],
+      meta: {
+        permissions: ['administrator'],
+      },
       component: SettingsContent,
       props: {
         headerTitle: 'BILLING_SETTINGS.TITLE',
@@ -18,7 +20,9 @@ export default {
           path: '',
           name: 'billing_settings_index',
           component: Index,
-          roles: ['administrator'],
+          meta: {
+            permissions: ['administrator'],
+          },
         },
       ],
     },

app/javascript/dashboard/routes/dashboard/settings/campaigns/campaigns.routes.js

@@ -19,7 +19,9 @@ export default {
         {
           path: 'ongoing',
           name: 'ongoing_campaigns',
-          roles: ['administrator'],
+          meta: {
+            permissions: ['administrator'],
+          },
           component: Index,
         },
       ],
@@ -35,7 +37,9 @@ export default {
         {
           path: 'one_off',
           name: 'one_off',
-          roles: ['administrator'],
+          meta: {
+            permissions: ['administrator'],
+          },
           component: Index,
         },
       ],

app/javascript/dashboard/routes/dashboard/settings/canned/canned.routes.js

@@ -16,13 +16,14 @@ export default {
       children: [
         {
           path: '',
-          name: 'canned_wrapper',
           redirect: 'list',
         },
         {
           path: 'list',
           name: 'canned_list',
-          roles: ['administrator', 'agent'],
+          meta: {
+            permissions: ['administrator', 'agent'],
+          },
           component: CannedHome,
         },
       ],

app/javascript/dashboard/routes/dashboard/settings/inbox/channel-factory.js

@@ -1,12 +1,12 @@
-import Facebook from './channels/Facebook';
-import Website from './channels/Website';
-import Twitter from './channels/Twitter';
-import Api from './channels/Api';
-import Email from './channels/Email';
-import Sms from './channels/Sms';
-import Whatsapp from './channels/Whatsapp';
-import Line from './channels/Line';
-import Telegram from './channels/Telegram';
+import Facebook from './channels/Facebook.vue';
+import Website from './channels/Website.vue';
+import Twitter from './channels/Twitter.vue';
+import Api from './channels/Api.vue';
+import Email from './channels/Email.vue';
+import Sms from './channels/Sms.vue';
+import Whatsapp from './channels/Whatsapp.vue';
+import Line from './channels/Line.vue';
+import Telegram from './channels/Telegram.vue';
 
 const channelViewList = {
   facebook: Facebook,