Merge branch 'develop' into chore-replace-availability-mixin-with-composable-CW-3472

# Pull Request Template

## Description

Repalces campaignMixin and its usage with the new useCampaign mixin

Fixes
https://linear.app/chatwoot/issue/CW-3463/rewrite-campaignmixin-mixin-to-a-composable

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

app/builders/account_builder.rb

@@ -32,6 +32,8 @@ class AccountBuilder
   end
 
   def validate_email
+    raise InvalidEmail.new({ domain_blocked: domain_blocked }) if domain_blocked?
+
     address = ValidEmail2::Address.new(@email)
     if address.valid? && !address.disposable?
       true
@@ -79,4 +81,21 @@ class AccountBuilder
     @user.confirm if @confirmed
     @user.save!
   end
+
+  def domain_blocked?
+    domain = @email.split('@').last
+
+    blocked_domains.each do |blocked_domain|
+      return true if domain.match?(blocked_domain)
+    end
+
+    false
+  end
+
+  def blocked_domains
+    domains = GlobalConfigService.load('BLOCKED_EMAIL_DOMAINS', '')
+    domains.split("\n").map(&:strip) if domains.present?
+
+    []
+  end
 end

app/controllers/api/v1/accounts/agents_controller.rb

@@ -24,7 +24,7 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
 
   def update
     @agent.update!(agent_params.slice(:name).compact)
-    @agent.current_account_user.update!(agent_params.slice(:role, :availability, :auto_offline).compact)
+    @agent.current_account_user.update!(agent_params.slice(*account_user_attributes).compact)
   end
 
   def destroy
@@ -67,8 +67,16 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
     @agent = agents.find(params[:id])
   end
 
+  def account_user_attributes
+    [:role, :availability, :auto_offline]
+  end
+
+  def allowed_agent_params
+    [:name, :email, :name, :role, :availability, :auto_offline]
+  end
+
   def agent_params
-    params.require(:agent).permit(:name, :email, :name, :role, :availability, :auto_offline)
+    params.require(:agent).permit(allowed_agent_params)
   end
 
   def new_agent_params
@@ -101,3 +109,5 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
     DeleteObjectJob.perform_later(agent) if agent.reload.account_users.blank?
   end
 end
+
+Api::V1::Accounts::AgentsController.prepend_mod_with('Api::V1::Accounts::AgentsController')

app/javascript/dashboard/components/ChatList.vue

@@ -4,6 +4,7 @@ import { mapGetters } from 'vuex';
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import { useAlert } from 'dashboard/composables';
 import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
+import { useFilter } from 'shared/composables/useFilter';
 import VirtualList from 'vue-virtual-scroll-list';
 
 import ChatListHeader from './ChatListHeader.vue';
@@ -16,7 +17,6 @@ import filterQueryGenerator from '../helper/filterQueryGenerator.js';
 import AddCustomViews from 'dashboard/routes/dashboard/customviews/AddCustomViews.vue';
 import DeleteCustomViews from 'dashboard/routes/dashboard/customviews/DeleteCustomViews.vue';
 import ConversationBulkActions from './widgets/conversation/conversationBulkActions/Index.vue';
-import filterMixin from 'shared/mixins/filterMixin';
 import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages';
 import countries from 'shared/constants/countries';
 import { generateValuesForEditCustomViews } from 'dashboard/helper/customViewsHelper';
@@ -41,7 +41,6 @@ export default {
     IntersectionObserver,
     VirtualList,
   },
-  mixins: [filterMixin],
   provide() {
     return {
       // Actions to be performed on virtual list item and context menu.
@@ -91,6 +90,15 @@ export default {
 
     const conversationListRef = ref(null);
 
+    const {
+      setFilterAttributes,
+      initializeStatusAndAssigneeFilterToModal,
+      initializeInboxTeamAndLabelFilterToModal,
+    } = useFilter({
+      filteri18nKey: 'FILTER',
+      attributeModel: 'conversation_attribute',
+    });
+
     const getKeyboardListenerParams = () => {
       const allConversations = conversationListRef.value.querySelectorAll(
         'div.conversations-list div.conversation'
@@ -146,6 +154,9 @@ export default {
     return {
       uiSettings,
       conversationListRef,
+      setFilterAttributes,
+      initializeStatusAndAssigneeFilterToModal,
+      initializeInboxTeamAndLabelFilterToModal,
     };
   },
   data() {
@@ -860,6 +871,25 @@ export default {
     onContextMenuToggle(state) {
       this.isContextMenuOpen = state;
     },
+    initializeExistingFilterToModal() {
+      const statusFilter = this.initializeStatusAndAssigneeFilterToModal(
+        this.activeStatus,
+        this.currentUserDetails,
+        this.activeAssigneeTab
+      );
+      if (statusFilter) {
+        this.appliedFilter.push(statusFilter);
+      }
+
+      const otherFilters = this.initializeInboxTeamAndLabelFilterToModal(
+        this.conversationInbox,
+        this.inbox,
+        this.teamId,
+        this.activeTeam,
+        this.label
+      );
+      this.appliedFilter.push(...otherFilters);
+    },
   },
 };
 </script>

app/javascript/dashboard/components/buttons/ResolveAction.vue

@@ -13,7 +13,7 @@ import wootConstants from 'dashboard/constants/globals';
 import {
   CMD_REOPEN_CONVERSATION,
   CMD_RESOLVE_CONVERSATION,
-} from 'dashboard/helper/commandBar/events';
+} from 'dashboard/helper/commandbar/events';
 
 const store = useStore();
 const getters = useStoreGetters();

app/javascript/dashboard/components/widgets/AIAssistanceButton.vue

@@ -7,7 +7,7 @@ import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
 import { useAI } from 'dashboard/composables/useAI';
 import AICTAModal from './AICTAModal.vue';
 import AIAssistanceModal from './AIAssistanceModal.vue';
-import { CMD_AI_ASSIST } from 'dashboard/helper/commandBar/events';
+import { CMD_AI_ASSIST } from 'dashboard/helper/commandbar/events';
 import AIAssistanceCTAButton from './AIAssistanceCTAButton.vue';
 
 export default {

app/javascript/dashboard/components/widgets/AIAssistanceModal.vue

@@ -1,13 +1,12 @@
 <script>
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import { useAI } from 'dashboard/composables/useAI';
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
 import AILoader from './AILoader.vue';
 
 export default {
   components: {
     AILoader,
   },
-  mixins: [messageFormatterMixin],
   props: {
     aiOption: {
       type: String,
@@ -15,12 +14,9 @@ export default {
     },
   },
   setup() {
+    const { formatMessage } = useMessageFormatter();
     const { draftMessage, processEvent, recordAnalytics } = useAI();
-    return {
-      draftMessage,
-      processEvent,
-      recordAnalytics,
-    };
+    return { draftMessage, processEvent, recordAnalytics, formatMessage };
   },
   data() {
     return {

app/javascript/dashboard/components/widgets/conversation/ConversationAdvancedFilter.vue

@@ -5,7 +5,7 @@ import languages from './advancedFilterItems/languages';
 import countries from 'shared/constants/countries.js';
 import { mapGetters } from 'vuex';
 import { filterAttributeGroups } from './advancedFilterItems';
-import filterMixin from 'shared/mixins/filterMixin';
+import { useFilter } from 'shared/composables/useFilter';
 import * as OPERATORS from 'dashboard/components/widgets/FilterInput/FilterOperatorTypes.js';
 import { CONVERSATION_EVENTS } from '../../../helper/AnalyticsHelper/events';
 import { validateConversationOrContactFilters } from 'dashboard/helper/validations.js';
@@ -14,7 +14,6 @@ export default {
   components: {
     FilterInputBox,
   },
-  mixins: [filterMixin],
   props: {
     onClose: {
       type: Function,
@@ -37,6 +36,15 @@ export default {
       default: false,
     },
   },
+  setup() {
+    const { setFilterAttributes } = useFilter({
+      filteri18nKey: 'FILTER',
+      attributeModel: 'conversation_attribute',
+    });
+    return {
+      setFilterAttributes,
+    };
+  },
   data() {
     return {
       show: true,
@@ -67,7 +75,11 @@ export default {
     },
   },
   mounted() {
-    this.setFilterAttributes();
+    const { filterGroups, filterTypes } = this.setFilterAttributes();
+
+    this.filterTypes = [...this.filterTypes, ...filterTypes];
+    this.filterGroups = filterGroups;
+
     this.$store.dispatch('campaigns/get');
     if (this.getAppliedConversationFilters.length) {
       this.appliedFilters = [];

app/javascript/dashboard/components/widgets/conversation/Message.vue

@@ -1,5 +1,5 @@
 <script>
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import BubbleActions from './bubble/Actions.vue';
 import BubbleContact from './bubble/Contact.vue';
 import BubbleFile from './bubble/File.vue';
@@ -39,7 +39,6 @@ export default {
     InstagramStoryReply,
     Spinner,
   },
-  mixins: [messageFormatterMixin],
   props: {
     data: {
       type: Object,
@@ -74,6 +73,12 @@ export default {
       default: () => ({}),
     },
   },
+  setup() {
+    const { formatMessage } = useMessageFormatter();
+    return {
+      formatMessage,
+    };
+  },
   data() {
     return {
       showContextMenu: false,

app/javascript/dashboard/components/widgets/conversation/MessagePreview.vue

@@ -1,11 +1,10 @@
 <script>
 import { MESSAGE_TYPE } from 'widget/helpers/constants';
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import { ATTACHMENT_ICONS } from 'shared/constants/messages';
 
 export default {
   name: 'MessagePreview',
-  mixins: [messageFormatterMixin],
   props: {
     message: {
       type: Object,
@@ -20,6 +19,12 @@ export default {
       default: '',
     },
   },
+  setup() {
+    const { getPlainText } = useMessageFormatter();
+    return {
+      getPlainText,
+    };
+  },
   computed: {
     messageByAgent() {
       const { message_type: messageType } = this.message;

app/javascript/dashboard/components/widgets/conversation/MoreActions.vue

@@ -7,7 +7,7 @@ import {
   CMD_MUTE_CONVERSATION,
   CMD_SEND_TRANSCRIPT,
   CMD_UNMUTE_CONVERSATION,
-} from 'dashboard/helper/commandBar/events';
+} from 'dashboard/helper/commandbar/events';
 
 export default {
   components: {

app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue

@@ -17,7 +17,6 @@ import Banner from 'dashboard/components/ui/Banner.vue';
 import { REPLY_EDITOR_MODES } from 'dashboard/components/widgets/WootWriter/constants';
 import WootMessageEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
 import WootAudioRecorder from 'dashboard/components/widgets/WootWriter/AudioRecorder.vue';
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
 import { AUDIO_FORMATS } from 'shared/constants/messages';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import {
@@ -61,12 +60,7 @@ export default {
     MessageSignatureMissingAlert,
     ArticleSearchPopover,
   },
-  mixins: [
-    inboxMixin,
-    messageFormatterMixin,
-    fileUploadMixin,
-    keyboardEventListenerMixins,
-  ],
+  mixins: [inboxMixin, fileUploadMixin, keyboardEventListenerMixins],
   props: {
     popoutReplyBox: {
       type: Boolean,

app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/Index.vue

@@ -6,7 +6,7 @@ import {
   CMD_BULK_ACTION_SNOOZE_CONVERSATION,
   CMD_BULK_ACTION_REOPEN_CONVERSATION,
   CMD_BULK_ACTION_RESOLVE_CONVERSATION,
-} from 'dashboard/helper/commandBar/events';
+} from 'dashboard/helper/commandbar/events';
 
 import AgentSelector from './AgentSelector.vue';
 import UpdateActions from './UpdateActions.vue';

app/javascript/dashboard/components/widgets/conversation/linear/index.vue

@@ -48,11 +48,7 @@ const loadLinkedIssue = async () => {
     const issues = response.data;
     linkedIssue.value = issues && issues.length ? issues[0] : null;
   } catch (error) {
-    const errorMessage = parseLinearAPIErrorResponse(
-      error,
-      t('INTEGRATION_SETTINGS.LINEAR.LOADING_ERROR')
-    );
-    useAlert(errorMessage);
+    // We don't want to show an error message here, as it's not critical. When someone clicks on the Linear icon, we can inform them that the integration is disabled.
   }
 };
 

app/javascript/dashboard/composables/commands/spec/fixtures.js

@@ -184,3 +184,14 @@ export const mockInactiveLabels = [
     show_on_sidebar: true,
   },
 ];
+
+export const MOCK_FEATURE_FLAGS = {
+  CRM: 'crm',
+  AGENT_MANAGEMENT: 'agent_management',
+  TEAM_MANAGEMENT: 'team_management',
+  INBOX_MANAGEMENT: 'inbox_management',
+  REPORTS: 'reports',
+  LABELS: 'labels',
+  CANNED_RESPONSES: 'canned_responses',
+  INTEGRATIONS: 'integrations',
+};

app/javascript/dashboard/composables/commands/spec/useBulkActionsHotKeys.spec.js

@@ -27,14 +27,6 @@ describe('useBulkActionsHotKeys', () => {
     emitter.emit = vi.fn();
   });
 
-  it('should return the correct computed properties', () => {
-    const { selectedConversations, bulkActionsHotKeys } =
-      useBulkActionsHotKeys();
-
-    expect(selectedConversations.value).toEqual([]);
-    expect(bulkActionsHotKeys.value).toEqual([]);
-  });
-
   it('should return bulk actions when conversations are selected', () => {
     store.getters['bulkActions/getSelectedConversationIds'] = [1, 2, 3];
     const { bulkActionsHotKeys } = useBulkActionsHotKeys();

app/javascript/dashboard/composables/commands/spec/useConversationHotKeys.spec.js

@@ -57,24 +57,8 @@ describe('useConversationHotKeys', () => {
   });
 
   it('should return the correct computed properties', () => {
-    const {
-      assignableAgents,
-      currentChat,
-      teamsList,
-      activeLabels,
-      draftMessage,
-      replyMode,
-      contextMenuChatId,
-      conversationHotKeys,
-    } = useConversationHotKeys();
+    const { conversationHotKeys } = useConversationHotKeys();
 
-    expect(assignableAgents.value).toEqual(mockAssignableAgents);
-    expect(currentChat.value).toEqual(mockCurrentChat);
-    expect(teamsList.value).toEqual(mockTeamsList);
-    expect(activeLabels.value).toEqual(mockActiveLabels);
-    expect(draftMessage.value).toBeUndefined();
-    expect(replyMode.value).toBe(REPLY_EDITOR_MODES.REPLY);
-    expect(contextMenuChatId.value).toBeNull();
     expect(conversationHotKeys.value).toBeDefined();
   });
 

app/javascript/dashboard/composables/commands/spec/useGoToCommandHotKeys.spec.js

@@ -0,0 +1,188 @@
+import { useGoToCommandHotKeys } from '../useGoToCommandHotKeys';
+import { useStore, useMapGetter } from 'dashboard/composables/store';
+import { useI18n } from 'dashboard/composables/useI18n';
+import { useRouter } from 'dashboard/composables/route';
+import { useAdmin } from 'dashboard/composables/useAdmin';
+import { frontendURL } from 'dashboard/helper/URLHelper';
+import { MOCK_FEATURE_FLAGS } from './fixtures';
+
+vi.mock('dashboard/composables/store');
+vi.mock('dashboard/composables/useI18n');
+vi.mock('dashboard/composables/route');
+vi.mock('dashboard/composables/useAdmin');
+vi.mock('dashboard/helper/URLHelper');
+
+const mockRoutes = [
+  { path: 'accounts/:accountId/dashboard', name: 'dashboard' },
+  {
+    path: 'accounts/:accountId/contacts',
+    name: 'contacts',
+    featureFlag: MOCK_FEATURE_FLAGS.CRM,
+  },
+  {
+    path: 'accounts/:accountId/settings/agents/list',
+    name: 'agent_settings',
+    featureFlag: MOCK_FEATURE_FLAGS.AGENT_MANAGEMENT,
+  },
+  {
+    path: 'accounts/:accountId/settings/teams/list',
+    name: 'team_settings',
+    featureFlag: MOCK_FEATURE_FLAGS.TEAM_MANAGEMENT,
+  },
+  {
+    path: 'accounts/:accountId/settings/inboxes/list',
+    name: 'inbox_settings',
+    featureFlag: MOCK_FEATURE_FLAGS.INBOX_MANAGEMENT,
+  },
+  { path: 'accounts/:accountId/profile/settings', name: 'profile_settings' },
+  { path: 'accounts/:accountId/notifications', name: 'notifications' },
+  {
+    path: 'accounts/:accountId/reports/overview',
+    name: 'reports_overview',
+    featureFlag: MOCK_FEATURE_FLAGS.REPORTS,
+  },
+  {
+    path: 'accounts/:accountId/settings/labels/list',
+    name: 'label_settings',
+    featureFlag: MOCK_FEATURE_FLAGS.LABELS,
+  },
+  {
+    path: 'accounts/:accountId/settings/canned-response/list',
+    name: 'canned_responses',
+    featureFlag: MOCK_FEATURE_FLAGS.CANNED_RESPONSES,
+  },
+  {
+    path: 'accounts/:accountId/settings/applications',
+    name: 'applications',
+    featureFlag: MOCK_FEATURE_FLAGS.INTEGRATIONS,
+  },
+];
+
+describe('useGoToCommandHotKeys', () => {
+  let store;
+
+  beforeEach(() => {
+    store = {
+      getters: {
+        getCurrentAccountId: 1,
+        'accounts/isFeatureEnabledonAccount': vi.fn().mockReturnValue(true),
+      },
+    };
+
+    useStore.mockReturnValue(store);
+    useMapGetter.mockImplementation(key => ({
+      value: store.getters[key],
+    }));
+
+    useI18n.mockReturnValue({ t: vi.fn(key => key) });
+    useRouter.mockReturnValue({ push: vi.fn() });
+    useAdmin.mockReturnValue({ isAdmin: { value: true } });
+    frontendURL.mockImplementation(url => url);
+  });
+
+  it('should return goToCommandHotKeys computed property', () => {
+    const { goToCommandHotKeys } = useGoToCommandHotKeys();
+    expect(goToCommandHotKeys.value).toBeDefined();
+    expect(goToCommandHotKeys.value.length).toBeGreaterThan(0);
+  });
+
+  it('should filter commands based on feature flags', () => {
+    store.getters['accounts/isFeatureEnabledonAccount'] = vi.fn(
+      (accountId, flag) => flag !== MOCK_FEATURE_FLAGS.CRM
+    );
+    const { goToCommandHotKeys } = useGoToCommandHotKeys();
+
+    mockRoutes.forEach(route => {
+      const command = goToCommandHotKeys.value.find(cmd =>
+        cmd.id.includes(route.name)
+      );
+      if (route.featureFlag === MOCK_FEATURE_FLAGS.CRM) {
+        expect(command).toBeUndefined();
+      } else if (!route.featureFlag) {
+        expect(command).toBeDefined();
+      }
+    });
+  });
+
+  it('should filter commands for non-admin users', () => {
+    useAdmin.mockReturnValue({ isAdmin: { value: false } });
+    const { goToCommandHotKeys } = useGoToCommandHotKeys();
+
+    const adminOnlyCommands = goToCommandHotKeys.value.filter(
+      cmd =>
+        cmd.id.includes('agent_settings') ||
+        cmd.id.includes('team_settings') ||
+        cmd.id.includes('inbox_settings')
+    );
+    expect(adminOnlyCommands.length).toBe(0);
+  });
+
+  it('should include commands for both admin and agent roles when user is admin', () => {
+    const { goToCommandHotKeys } = useGoToCommandHotKeys();
+    const adminCommand = goToCommandHotKeys.value.find(cmd =>
+      cmd.id.includes('agent_settings')
+    );
+    const agentCommand = goToCommandHotKeys.value.find(cmd =>
+      cmd.id.includes('profile_settings')
+    );
+    expect(adminCommand).toBeDefined();
+    expect(agentCommand).toBeDefined();
+  });
+
+  it('should translate section and title for each command', () => {
+    const { goToCommandHotKeys } = useGoToCommandHotKeys();
+    goToCommandHotKeys.value.forEach(command => {
+      expect(useI18n().t).toHaveBeenCalledWith(
+        expect.stringContaining('COMMAND_BAR.SECTIONS.')
+      );
+      expect(useI18n().t).toHaveBeenCalledWith(
+        expect.stringContaining('COMMAND_BAR.COMMANDS.')
+      );
+      expect(command.section).toBeDefined();
+      expect(command.title).toBeDefined();
+    });
+  });
+
+  it('should call router.push with correct URL when handler is called', () => {
+    const { goToCommandHotKeys } = useGoToCommandHotKeys();
+    goToCommandHotKeys.value.forEach(command => {
+      command.handler();
+      expect(useRouter().push).toHaveBeenCalledWith(expect.any(String));
+    });
+  });
+
+  it('should use current account ID in the path', () => {
+    store.getters.getCurrentAccountId = 42;
+    const { goToCommandHotKeys } = useGoToCommandHotKeys();
+    goToCommandHotKeys.value.forEach(command => {
+      command.handler();
+      expect(useRouter().push).toHaveBeenCalledWith(
+        expect.stringContaining('42')
+      );
+    });
+  });
+
+  it('should include icon for each command', () => {
+    const { goToCommandHotKeys } = useGoToCommandHotKeys();
+    goToCommandHotKeys.value.forEach(command => {
+      expect(command.icon).toBeDefined();
+    });
+  });
+
+  it('should return commands for all enabled features', () => {
+    const { goToCommandHotKeys } = useGoToCommandHotKeys();
+    const enabledFeatureCommands = goToCommandHotKeys.value.filter(cmd =>
+      mockRoutes.some(route => route.featureFlag && cmd.id.includes(route.name))
+    );
+    expect(enabledFeatureCommands.length).toBeGreaterThan(0);
+  });
+
+  it('should not return commands for disabled features', () => {
+    store.getters['accounts/isFeatureEnabledonAccount'] = vi.fn(() => false);
+    const { goToCommandHotKeys } = useGoToCommandHotKeys();
+    const disabledFeatureCommands = goToCommandHotKeys.value.filter(cmd =>
+      mockRoutes.some(route => route.featureFlag && cmd.id.includes(route.name))
+    );
+    expect(disabledFeatureCommands.length).toBe(0);
+  });
+});

app/javascript/dashboard/composables/commands/spec/useInboxHotKeys.spec.js

@@ -0,0 +1,37 @@
+import { useInboxHotKeys } from '../useInboxHotKeys';
+import { useI18n } from 'dashboard/composables/useI18n';
+import { useRoute } from 'dashboard/composables/route';
+import { isAInboxViewRoute } from 'dashboard/helper/routeHelpers';
+
+vi.mock('dashboard/composables/useI18n');
+vi.mock('dashboard/composables/route');
+vi.mock('dashboard/helper/routeHelpers');
+vi.mock('shared/helpers/mitt');
+
+describe('useInboxHotKeys', () => {
+  beforeEach(() => {
+    useI18n.mockReturnValue({ t: vi.fn(key => key) });
+    useRoute.mockReturnValue({ name: 'inbox_dashboard' });
+    isAInboxViewRoute.mockReturnValue(true);
+  });
+
+  it('should return inbox hot keys when on an inbox view route', () => {
+    const { inboxHotKeys } = useInboxHotKeys();
+    expect(inboxHotKeys.value.length).toBeGreaterThan(0);
+    expect(inboxHotKeys.value[0].id).toBe('snooze_notification');
+  });
+
+  it('should return an empty array when not on an inbox view route', () => {
+    isAInboxViewRoute.mockReturnValue(false);
+    const { inboxHotKeys } = useInboxHotKeys();
+    expect(inboxHotKeys.value).toEqual([]);
+  });
+
+  it('should have the correct structure for snooze actions', () => {
+    const { inboxHotKeys } = useInboxHotKeys();
+    const snoozeNotificationAction = inboxHotKeys.value.find(
+      action => action.id === 'snooze_notification'
+    );
+    expect(snoozeNotificationAction).toBeDefined();
+  });
+});

app/javascript/dashboard/composables/commands/useAppearanceHotKeys.js

@@ -5,7 +5,7 @@ import {
   ICON_LIGHT_MODE,
   ICON_DARK_MODE,
   ICON_SYSTEM_MODE,
-} from 'dashboard/helper/commandBar/icons';
+} from 'dashboard/helper/commandbar/icons';
 import { LocalStorage } from 'shared/helpers/localStorage';
 import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
 import { setColorTheme } from 'dashboard/helper/themeHelper.js';

app/javascript/dashboard/composables/commands/useBulkActionsHotKeys.js

@@ -7,15 +7,15 @@ import {
   CMD_BULK_ACTION_SNOOZE_CONVERSATION,
   CMD_BULK_ACTION_REOPEN_CONVERSATION,
   CMD_BULK_ACTION_RESOLVE_CONVERSATION,
-} from 'dashboard/helper/commandBar/events';
+} from 'dashboard/helper/commandbar/events';
 import {
   ICON_SNOOZE_CONVERSATION,
   ICON_REOPEN_CONVERSATION,
   ICON_RESOLVE_CONVERSATION,
-} from 'dashboard/helper/commandBar/icons';
+} from 'dashboard/helper/commandbar/icons';
 import { emitter } from 'shared/helpers/mitt';
 
-import { createSnoozeHandlers } from 'dashboard/helper/commandBar/actions';
+import { createSnoozeHandlers } from 'dashboard/helper/commandbar/actions';
 
 const SNOOZE_OPTIONS = wootConstants.SNOOZE_OPTIONS;
 
@@ -84,7 +84,6 @@ export function useBulkActionsHotKeys() {
   });
 
   return {
-    selectedConversations,
     bulkActionsHotKeys,
   };
 }

app/javascript/dashboard/composables/commands/useConversationHotKeys.js

@@ -6,7 +6,7 @@ import { emitter } from 'shared/helpers/mitt';
 import { useConversationLabels } from 'dashboard/composables/useConversationLabels';
 import { useAI } from 'dashboard/composables/useAI';
 import { useAgentsList } from 'dashboard/composables/useAgentsList';
-import { CMD_AI_ASSIST } from 'dashboard/helper/commandBar/events';
+import { CMD_AI_ASSIST } from 'dashboard/helper/commandbar/events';
 import { REPLY_EDITOR_MODES } from 'dashboard/components/widgets/WootWriter/constants';
 
 import wootConstants from 'dashboard/constants/globals';
@@ -27,7 +27,7 @@ import {
   ICON_AI_SHORTEN,
   ICON_AI_EXPAND,
   ICON_AI_GRAMMAR,
-} from 'dashboard/helper/commandBar/icons';
+} from 'dashboard/helper/commandbar/icons';
 
 import {
   OPEN_CONVERSATION_ACTIONS,
@@ -36,7 +36,7 @@ import {
   SEND_TRANSCRIPT_ACTION,
   UNMUTE_ACTION,
   MUTE_ACTION,
-} from 'dashboard/helper/commandBar/actions';
+} from 'dashboard/helper/commandbar/actions';
 import {
   isAConversationRoute,
   isAInboxViewRoute,
@@ -152,7 +152,7 @@ export function useConversationHotKeys() {
   } = useConversationLabels();
 
   const { isAIIntegrationEnabled } = useAI();
-  const { agentsList, assignableAgents } = useAgentsList();
+  const { agentsList } = useAgentsList();
 
   const currentChat = useMapGetter('getSelectedChat');
   const replyMode = useMapGetter('draftMessages/getReplyEditorMode');
@@ -403,13 +403,6 @@ export function useConversationHotKeys() {
   });
 
   return {
-    assignableAgents,
-    currentChat,
-    teamsList,
-    activeLabels,
-    draftMessage,
-    replyMode,
-    contextMenuChatId,
     conversationHotKeys,
   };
 }

app/javascript/dashboard/composables/commands/useGoToCommandHotKeys.js

@@ -19,7 +19,7 @@ import {
   ICON_TEAM_REPORTS,
   ICON_USER_PROFILE,
   ICON_CONVERSATION_REPORTS,
-} from 'dashboard/helper/commandBar/icons';
+} from 'dashboard/helper/commandbar/icons';
 import { frontendURL } from 'dashboard/helper/URLHelper';
 import { FEATURE_FLAGS } from 'dashboard/featureFlags';
 

app/javascript/dashboard/composables/commands/useInboxHotKeys.js

@@ -3,8 +3,8 @@ import { useI18n } from 'dashboard/composables/useI18n';
 import { useRoute } from 'dashboard/composables/route';
 import wootConstants from 'dashboard/constants/globals';
 
-import { CMD_SNOOZE_NOTIFICATION } from 'dashboard/helper/commandBar/events';
-import { ICON_SNOOZE_NOTIFICATION } from 'dashboard/helper/commandBar/icons';
+import { CMD_SNOOZE_NOTIFICATION } from 'dashboard/helper/commandbar/events';
+import { ICON_SNOOZE_NOTIFICATION } from 'dashboard/helper/commandbar/icons';
 import { emitter } from 'shared/helpers/mitt';
 
 import { isAInboxViewRoute } from 'dashboard/helper/routeHelpers';

app/javascript/dashboard/composables/spec/fixtures/reportFixtures.js

@@ -0,0 +1,37 @@
+export const summary = {
+  avg_first_response_time: '198.6666666666667',
+  avg_resolution_time: '208.3333333333333',
+  conversations_count: 5000,
+  incoming_messages_count: 5,
+  outgoing_messages_count: 3,
+  previous: {
+    avg_first_response_time: '89.0',
+    avg_resolution_time: '145.0',
+    conversations_count: 4,
+    incoming_messages_count: 5,
+    outgoing_messages_count: 4,
+    resolutions_count: 0,
+  },
+  resolutions_count: 3,
+};
+
+export const botSummary = {
+  bot_resolutions_count: 10,
+  bot_handoffs_count: 20,
+  previous: {
+    bot_resolutions_count: 8,
+    bot_handoffs_count: 5,
+  },
+};
+
+export const report = {
+  data: [
+    { value: '0.00', timestamp: 1647541800, count: 0 },
+    { value: '0.00', timestamp: 1647628200, count: 0 },
+    { value: '0.00', timestamp: 1647714600, count: 0 },
+    { value: '0.00', timestamp: 1647801000, count: 0 },
+    { value: '0.01', timestamp: 1647887400, count: 4 },
+    { value: '0.00', timestamp: 1647973800, count: 0 },
+    { value: '0.00', timestamp: 1648060200, count: 0 },
+  ],
+};

app/javascript/dashboard/composables/spec/useAutomation.spec.js

@@ -0,0 +1,295 @@
+import { useAutomation } from '../useAutomation';
+import { useStoreGetters, useMapGetter } from 'dashboard/composables/store';
+import { useAlert } from 'dashboard/composables';
+import { useI18n } from '../useI18n';
+import * as automationHelper from 'dashboard/helper/automationHelper';
+import {
+  customAttributes,
+  agents,
+  teams,
+  labels,
+  statusFilterOptions,
+  campaigns,
+  contacts,
+  inboxes,
+  languages,
+  countries,
+  slaPolicies,
+} from 'dashboard/helper/specs/fixtures/automationFixtures.js';
+import { MESSAGE_CONDITION_VALUES } from 'dashboard/constants/automation';
+
+vi.mock('dashboard/composables/store');
+vi.mock('dashboard/composables');
+vi.mock('../useI18n');
+vi.mock('dashboard/helper/automationHelper');
+
+describe('useAutomation', () => {
+  beforeEach(() => {
+    useStoreGetters.mockReturnValue({
+      'attributes/getAttributes': { value: customAttributes },
+      'attributes/getAttributesByModel': {
+        value: model => {
+          return model === 'conversation_attribute'
+            ? [{ id: 1, name: 'Conversation Attribute' }]
+            : [{ id: 2, name: 'Contact Attribute' }];
+        },
+      },
+    });
+    useMapGetter.mockImplementation(getter => {
+      const getterMap = {
+        'agents/getAgents': agents,
+        'campaigns/getAllCampaigns': campaigns,
+        'contacts/getContacts': contacts,
+        'inboxes/getInboxes': inboxes,
+        'labels/getLabels': labels,
+        'teams/getTeams': teams,
+        'sla/getSLA': slaPolicies,
+      };
+      return { value: getterMap[getter] };
+    });
+    useI18n.mockReturnValue({ t: key => key });
+    useAlert.mockReturnValue(vi.fn());
+
+    // Mock getConditionOptions for different types
+    automationHelper.getConditionOptions.mockImplementation(options => {
+      const { type } = options;
+      switch (type) {
+        case 'status':
+          return statusFilterOptions;
+        case 'team_id':
+          return teams;
+        case 'assignee_id':
+          return agents;
+        case 'contact':
+          return contacts;
+        case 'inbox_id':
+          return inboxes;
+        case 'campaigns':
+          return campaigns;
+        case 'browser_language':
+          return languages;
+        case 'country_code':
+          return countries;
+        case 'message_type':
+          return MESSAGE_CONDITION_VALUES;
+        default:
+          return [];
+      }
+    });
+
+    // Mock getActionOptions for different types
+    automationHelper.getActionOptions.mockImplementation(options => {
+      const { type } = options;
+      switch (type) {
+        case 'add_label':
+          return labels;
+        case 'assign_team':
+          return teams;
+        case 'assign_agent':
+          return agents;
+        case 'send_email_to_team':
+          return teams;
+        case 'send_message':
+          return [];
+        case 'add_sla':
+          return slaPolicies;
+        default:
+          return [];
+      }
+    });
+  });
+
+  it('initializes computed properties correctly', () => {
+    const {
+      agents: computedAgents,
+      campaigns: computedCampaigns,
+      contacts: computedContacts,
+      inboxes: computedInboxes,
+      labels: computedLabels,
+      teams: computedTeams,
+      slaPolicies: computedSlaPolicies,
+    } = useAutomation();
+
+    expect(computedAgents.value).toEqual(agents);
+    expect(computedCampaigns.value).toEqual(campaigns);
+    expect(computedContacts.value).toEqual(contacts);
+    expect(computedInboxes.value).toEqual(inboxes);
+    expect(computedLabels.value).toEqual(labels);
+    expect(computedTeams.value).toEqual(teams);
+    expect(computedSlaPolicies.value).toEqual(slaPolicies);
+  });
+
+  it('appends new condition and action correctly', () => {
+    const { appendNewCondition, appendNewAction } = useAutomation();
+    const mockAutomation = {
+      event_name: 'message_created',
+      conditions: [],
+      actions: [],
+    };
+
+    automationHelper.getDefaultConditions.mockReturnValue([{}]);
+    automationHelper.getDefaultActions.mockReturnValue([{}]);
+
+    appendNewCondition(mockAutomation);
+    appendNewAction(mockAutomation);
+
+    expect(automationHelper.getDefaultConditions).toHaveBeenCalledWith(
+      'message_created'
+    );
+    expect(automationHelper.getDefaultActions).toHaveBeenCalled();
+    expect(mockAutomation.conditions).toHaveLength(1);
+    expect(mockAutomation.actions).toHaveLength(1);
+  });
+
+  it('removes filter and action correctly', () => {
+    const { removeFilter, removeAction } = useAutomation();
+    const mockAutomation = {
+      conditions: [{ id: 1 }, { id: 2 }],
+      actions: [{ id: 1 }, { id: 2 }],
+    };
+
+    removeFilter(mockAutomation, 0);
+    removeAction(mockAutomation, 0);
+
+    expect(mockAutomation.conditions).toHaveLength(1);
+    expect(mockAutomation.actions).toHaveLength(1);
+    expect(mockAutomation.conditions[0].id).toBe(2);
+    expect(mockAutomation.actions[0].id).toBe(2);
+  });
+
+  it('resets filter and action correctly', () => {
+    const { resetFilter, resetAction } = useAutomation();
+    const mockAutomation = {
+      event_name: 'message_created',
+      conditions: [
+        {
+          attribute_key: 'status',
+          filter_operator: 'equal_to',
+          values: 'open',
+        },
+      ],
+      actions: [{ action_name: 'assign_agent', action_params: [1] }],
+    };
+    const mockAutomationTypes = {
+      message_created: {
+        conditions: [
+          { key: 'status', filterOperators: [{ value: 'not_equal_to' }] },
+        ],
+      },
+    };
+
+    resetFilter(
+      mockAutomation,
+      mockAutomationTypes,
+      0,
+      mockAutomation.conditions[0]
+    );
+    resetAction(mockAutomation, 0);
+
+    expect(mockAutomation.conditions[0].filter_operator).toBe('not_equal_to');
+    expect(mockAutomation.conditions[0].values).toBe('');
+    expect(mockAutomation.actions[0].action_params).toEqual([]);
+  });
+
+  it('formats automation correctly', () => {
+    const { formatAutomation } = useAutomation();
+    const mockAutomation = {
+      conditions: [{ attribute_key: 'status', values: ['open'] }],
+      actions: [{ action_name: 'assign_agent', action_params: [1] }],
+    };
+    const mockAutomationTypes = {};
+    const mockAutomationActionTypes = [
+      { key: 'assign_agent', inputType: 'search_select' },
+    ];
+
+    automationHelper.getConditionOptions.mockReturnValue([
+      { id: 'open', name: 'open' },
+    ]);
+    automationHelper.getActionOptions.mockReturnValue([
+      { id: 1, name: 'Agent 1' },
+    ]);
+
+    const result = formatAutomation(
+      mockAutomation,
+      customAttributes,
+      mockAutomationTypes,
+      mockAutomationActionTypes
+    );
+
+    expect(result.conditions[0].values).toEqual([{ id: 'open', name: 'open' }]);
+    expect(result.actions[0].action_params).toEqual([
+      { id: 1, name: 'Agent 1' },
+    ]);
+  });
+
+  it('manifests custom attributes correctly', () => {
+    const { manifestCustomAttributes } = useAutomation();
+    const mockAutomationTypes = {
+      message_created: { conditions: [] },
+      conversation_created: { conditions: [] },
+      conversation_updated: { conditions: [] },
+      conversation_opened: { conditions: [] },
+    };
+
+    automationHelper.generateCustomAttributeTypes.mockReturnValue([]);
+    automationHelper.generateCustomAttributes.mockReturnValue([]);
+
+    manifestCustomAttributes(mockAutomationTypes);
+
+    expect(automationHelper.generateCustomAttributeTypes).toHaveBeenCalledTimes(
+      2
+    );
+    expect(automationHelper.generateCustomAttributes).toHaveBeenCalledTimes(1);
+    Object.values(mockAutomationTypes).forEach(type => {
+      expect(type.conditions).toHaveLength(0);
+    });
+  });
+
+  it('gets condition dropdown values correctly', () => {
+    const { getConditionDropdownValues } = useAutomation();
+
+    expect(getConditionDropdownValues('status')).toEqual(statusFilterOptions);
+    expect(getConditionDropdownValues('team_id')).toEqual(teams);
+    expect(getConditionDropdownValues('assignee_id')).toEqual(agents);
+    expect(getConditionDropdownValues('contact')).toEqual(contacts);
+    expect(getConditionDropdownValues('inbox_id')).toEqual(inboxes);
+    expect(getConditionDropdownValues('campaigns')).toEqual(campaigns);
+    expect(getConditionDropdownValues('browser_language')).toEqual(languages);
+    expect(getConditionDropdownValues('country_code')).toEqual(countries);
+    expect(getConditionDropdownValues('message_type')).toEqual(
+      MESSAGE_CONDITION_VALUES
+    );
+  });
+
+  it('gets action dropdown values correctly', () => {
+    const { getActionDropdownValues } = useAutomation();
+
+    expect(getActionDropdownValues('add_label')).toEqual(labels);
+    expect(getActionDropdownValues('assign_team')).toEqual(teams);
+    expect(getActionDropdownValues('assign_agent')).toEqual(agents);
+    expect(getActionDropdownValues('send_email_to_team')).toEqual(teams);
+    expect(getActionDropdownValues('send_message')).toEqual([]);
+    expect(getActionDropdownValues('add_sla')).toEqual(slaPolicies);
+  });
+
+  it('handles event change correctly', () => {
+    const { onEventChange } = useAutomation();
+    const mockAutomation = {
+      event_name: 'message_created',
+      conditions: [],
+      actions: [],
+    };
+
+    automationHelper.getDefaultConditions.mockReturnValue([{}]);
+    automationHelper.getDefaultActions.mockReturnValue([{}]);
+
+    onEventChange(mockAutomation);
+
+    expect(automationHelper.getDefaultConditions).toHaveBeenCalledWith(
+      'message_created'
+    );
+    expect(automationHelper.getDefaultActions).toHaveBeenCalled();
+    expect(mockAutomation.conditions).toHaveLength(1);
+    expect(mockAutomation.actions).toHaveLength(1);
+  });
+});

app/javascript/dashboard/composables/spec/useMacros.spec.js

@@ -1,7 +1,7 @@
 import { describe, it, expect, vi } from 'vitest';
 import { useMacros } from '../useMacros';
 import { useStoreGetters } from 'dashboard/composables/store';
-import { PRIORITY_CONDITION_VALUES } from 'dashboard/helper/automationHelper.js';
+import { PRIORITY_CONDITION_VALUES } from 'dashboard/constants/automation';
 
 vi.mock('dashboard/composables/store');
 vi.mock('dashboard/helper/automationHelper.js');

app/javascript/dashboard/composables/spec/useReportMetrics.spec.js

@@ -0,0 +1,61 @@
+import { ref } from 'vue';
+import { useReportMetrics } from '../useReportMetrics';
+import { useMapGetter } from 'dashboard/composables/store';
+import { summary, botSummary } from './fixtures/reportFixtures';
+
+vi.mock('dashboard/composables/store');
+vi.mock('@chatwoot/utils', () => ({
+  formatTime: vi.fn(time => `formatted_${time}`),
+}));
+
+describe('useReportMetrics', () => {
+  beforeEach(() => {
+    vi.clearAllMocks();
+    useMapGetter.mockReturnValue(ref(summary));
+  });
+
+  it('calculates trend correctly', () => {
+    const { calculateTrend } = useReportMetrics();
+
+    expect(calculateTrend('conversations_count')).toBe(124900);
+    expect(calculateTrend('incoming_messages_count')).toBe(0);
+    expect(calculateTrend('avg_first_response_time')).toBe(123);
+  });
+
+  it('returns 0 for trend when previous value is not available', () => {
+    const { calculateTrend } = useReportMetrics();
+
+    expect(calculateTrend('non_existent_key')).toBe(0);
+  });
+
+  it('identifies average metric types correctly', () => {
+    const { isAverageMetricType } = useReportMetrics();
+
+    expect(isAverageMetricType('avg_first_response_time')).toBe(true);
+    expect(isAverageMetricType('avg_resolution_time')).toBe(true);
+    expect(isAverageMetricType('reply_time')).toBe(true);
+    expect(isAverageMetricType('conversations_count')).toBe(false);
+  });
+
+  it('displays metrics correctly for account', () => {
+    const { displayMetric } = useReportMetrics();
+
+    expect(displayMetric('conversations_count')).toBe('5,000');
+    expect(displayMetric('incoming_messages_count')).toBe('5');
+  });
+
+  it('displays the metric for bot', () => {
+    const customKey = 'getBotSummary';
+    useMapGetter.mockReturnValue(ref(botSummary));
+    const { displayMetric } = useReportMetrics(customKey);
+
+    expect(displayMetric('bot_resolutions_count')).toBe('10');
+    expect(displayMetric('bot_handoffs_count')).toBe('20');
+  });
+
+  it('handles non-existent metrics', () => {
+    const { displayMetric } = useReportMetrics();
+
+    expect(displayMetric('non_existent_key')).toBe('0');
+  });
+});

app/javascript/dashboard/composables/useAutomation.js

@@ -0,0 +1,349 @@
+import { computed } from 'vue';
+import { useStoreGetters, useMapGetter } from 'dashboard/composables/store';
+import { useAlert } from 'dashboard/composables';
+import { useI18n } from './useI18n';
+import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages';
+import countries from 'shared/constants/countries';
+import {
+  generateCustomAttributeTypes,
+  getActionOptions,
+  getConditionOptions,
+  getCustomAttributeInputType,
+  getDefaultConditions,
+  getDefaultActions,
+  filterCustomAttributes,
+  getStandardAttributeInputType,
+  isCustomAttribute,
+  generateCustomAttributes,
+} from 'dashboard/helper/automationHelper';
+
+/**
+ * Composable for handling automation-related functionality.
+ * @returns {Object} An object containing various automation-related functions and computed properties.
+ */
+export function useAutomation() {
+  const getters = useStoreGetters();
+  const { t } = useI18n();
+
+  const agents = useMapGetter('agents/getAgents');
+  const campaigns = useMapGetter('campaigns/getAllCampaigns');
+  const contacts = useMapGetter('contacts/getContacts');
+  const inboxes = useMapGetter('inboxes/getInboxes');
+  const labels = useMapGetter('labels/getLabels');
+  const teams = useMapGetter('teams/getTeams');
+  const slaPolicies = useMapGetter('sla/getSLA');
+
+  const booleanFilterOptions = computed(() => [
+    { id: true, name: t('FILTER.ATTRIBUTE_LABELS.TRUE') },
+    { id: false, name: t('FILTER.ATTRIBUTE_LABELS.FALSE') },
+  ]);
+
+  const statusFilterOptions = computed(() => {
+    const statusFilters = t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS');
+    return [
+      ...Object.keys(statusFilters).map(status => ({
+        id: status,
+        name: statusFilters[status].TEXT,
+      })),
+      { id: 'all', name: t('CHAT_LIST.FILTER_ALL') },
+    ];
+  });
+
+  /**
+   * Handles the event change for an automation.
+   * @param {Object} automation - The automation object to update.
+   */
+  const onEventChange = automation => {
+    automation.conditions = getDefaultConditions(automation.event_name);
+    automation.actions = getDefaultActions();
+  };
+
+  /**
+   * Gets the condition dropdown values for a given type.
+   * @param {string} type - The type of condition.
+   * @returns {Array} An array of condition dropdown values.
+   */
+  const getConditionDropdownValues = type => {
+    return getConditionOptions({
+      agents: agents.value,
+      booleanFilterOptions: booleanFilterOptions.value,
+      campaigns: campaigns.value,
+      contacts: contacts.value,
+      customAttributes: getters['attributes/getAttributes'].value,
+      inboxes: inboxes.value,
+      statusFilterOptions: statusFilterOptions.value,
+      teams: teams.value,
+      languages,
+      countries,
+      type,
+    });
+  };
+
+  /**
+   * Appends a new condition to the automation.
+   * @param {Object} automation - The automation object to update.
+   */
+  const appendNewCondition = automation => {
+    automation.conditions.push(...getDefaultConditions(automation.event_name));
+  };
+
+  /**
+   * Appends a new action to the automation.
+   * @param {Object} automation - The automation object to update.
+   */
+  const appendNewAction = automation => {
+    automation.actions.push(...getDefaultActions());
+  };
+
+  /**
+   * Removes a filter from the automation.
+   * @param {Object} automation - The automation object to update.
+   * @param {number} index - The index of the filter to remove.
+   */
+  const removeFilter = (automation, index) => {
+    if (automation.conditions.length <= 1) {
+      useAlert(t('AUTOMATION.CONDITION.DELETE_MESSAGE'));
+    } else {
+      automation.conditions.splice(index, 1);
+    }
+  };
+
+  /**
+   * Removes an action from the automation.
+   * @param {Object} automation - The automation object to update.
+   * @param {number} index - The index of the action to remove.
+   */
+  const removeAction = (automation, index) => {
+    if (automation.actions.length <= 1) {
+      useAlert(t('AUTOMATION.ACTION.DELETE_MESSAGE'));
+    } else {
+      automation.actions.splice(index, 1);
+    }
+  };
+
+  /**
+   * Resets a filter in the automation.
+   * @param {Object} automation - The automation object to update.
+   * @param {Object} automationTypes - The automation types object.
+   * @param {number} index - The index of the filter to reset.
+   * @param {Object} currentCondition - The current condition object.
+   */
+  const resetFilter = (
+    automation,
+    automationTypes,
+    index,
+    currentCondition
+  ) => {
+    automation.conditions[index].filter_operator = automationTypes[
+      automation.event_name
+    ].conditions.find(
+      condition => condition.key === currentCondition.attribute_key
+    ).filterOperators[0].value;
+    automation.conditions[index].values = '';
+  };
+
+  /**
+   * Resets an action in the automation.
+   * @param {Object} automation - The automation object to update.
+   * @param {number} index - The index of the action to reset.
+   */
+  const resetAction = (automation, index) => {
+    automation.actions[index].action_params = [];
+  };
+
+  /**
+   * This function sets the conditions for automation.
+   * It help to format the conditions for the automation when we open the edit automation modal.
+   * @param {Object} automation - The automation object containing conditions to manifest.
+   * @param {Array} allCustomAttributes - List of all custom attributes.
+   * @param {Object} automationTypes - Object containing automation type definitions.
+   * @returns {Array} An array of manifested conditions.
+   */
+  const manifestConditions = (
+    automation,
+    allCustomAttributes,
+    automationTypes
+  ) => {
+    const customAttributes = filterCustomAttributes(allCustomAttributes);
+    return automation.conditions.map(condition => {
+      const customAttr = isCustomAttribute(
+        customAttributes,
+        condition.attribute_key
+      );
+      let inputType = 'plain_text';
+      if (customAttr) {
+        inputType = getCustomAttributeInputType(customAttr.type);
+      } else {
+        inputType = getStandardAttributeInputType(
+          automationTypes,
+          automation.event_name,
+          condition.attribute_key
+        );
+      }
+      if (inputType === 'plain_text' || inputType === 'date') {
+        return { ...condition, values: condition.values[0] };
+      }
+      if (inputType === 'comma_separated_plain_text') {
+        return { ...condition, values: condition.values.join(',') };
+      }
+      return {
+        ...condition,
+        query_operator: condition.query_operator || 'and',
+        values: [...getConditionDropdownValues(condition.attribute_key)].filter(
+          item => [...condition.values].includes(item.id)
+        ),
+      };
+    });
+  };
+
+  /**
+   * Gets the action dropdown values for a given type.
+   * @param {string} type - The type of action.
+   * @returns {Array} An array of action dropdown values.
+   */
+  const getActionDropdownValues = type => {
+    return getActionOptions({
+      agents: agents.value,
+      labels: labels.value,
+      teams: teams.value,
+      slaPolicies: slaPolicies.value,
+      languages,
+      type,
+    });
+  };
+
+  /**
+   * Generates an array of actions for the automation.
+   * @param {Object} action - The action object.
+   * @param {Array} automationActionTypes - List of available automation action types.
+   * @returns {Array|Object} Generated actions array or object based on input type.
+   */
+  const generateActionsArray = (action, automationActionTypes) => {
+    const params = action.action_params;
+    const inputType = automationActionTypes.find(
+      item => item.key === action.action_name
+    ).inputType;
+    if (inputType === 'multi_select' || inputType === 'search_select') {
+      return [...getActionDropdownValues(action.action_name)].filter(item =>
+        [...params].includes(item.id)
+      );
+    }
+    if (inputType === 'team_message') {
+      return {
+        team_ids: [...getActionDropdownValues(action.action_name)].filter(
+          item => [...params[0].team_ids].includes(item.id)
+        ),
+        message: params[0].message,
+      };
+    }
+    return [...params];
+  };
+
+  /**
+   * This function sets the actions for automation.
+   * It help to format the actions for the automation when we open the edit automation modal.
+   * @param {Object} automation - The automation object containing actions.
+   * @param {Array} automationActionTypes - List of available automation action types.
+   * @returns {Array} An array of manifested actions.
+   */
+  const manifestActions = (automation, automationActionTypes) => {
+    return automation.actions.map(action => ({
+      ...action,
+      action_params: action.action_params.length
+        ? generateActionsArray(action, automationActionTypes)
+        : [],
+    }));
+  };
+
+  /**
+   * Formats the automation object for use when we edit the automation.
+   * It help to format the conditions and actions for the automation when we open the edit automation modal.
+   * @param {Object} automation - The automation object to format.
+   * @param {Array} allCustomAttributes - List of all custom attributes.
+   * @param {Object} automationTypes - Object containing automation type definitions.
+   * @param {Array} automationActionTypes - List of available automation action types.
+   * @returns {Object} A new object with formatted automation data, including automation conditions and actions.
+   */
+  const formatAutomation = (
+    automation,
+    allCustomAttributes,
+    automationTypes,
+    automationActionTypes
+  ) => {
+    return {
+      ...automation,
+      conditions: manifestConditions(
+        automation,
+        allCustomAttributes,
+        automationTypes
+      ),
+      actions: manifestActions(automation, automationActionTypes),
+    };
+  };
+
+  /**
+   * This function formats the custom attributes for automation types.
+   * It retrieves custom attributes for conversations and contacts,
+   * generates custom attribute types, and adds them to the relevant automation types.
+   * @param {Object} automationTypes - The automation types object to update with custom attributes.
+   */
+  const manifestCustomAttributes = automationTypes => {
+    const conversationCustomAttributesRaw = getters[
+      'attributes/getAttributesByModel'
+    ].value('conversation_attribute');
+    const contactCustomAttributesRaw =
+      getters['attributes/getAttributesByModel'].value('contact_attribute');
+
+    const conversationCustomAttributeTypes = generateCustomAttributeTypes(
+      conversationCustomAttributesRaw,
+      'conversation_attribute'
+    );
+    const contactCustomAttributeTypes = generateCustomAttributeTypes(
+      contactCustomAttributesRaw,
+      'contact_attribute'
+    );
+
+    const manifestedCustomAttributes = generateCustomAttributes(
+      conversationCustomAttributeTypes,
+      contactCustomAttributeTypes,
+      t('AUTOMATION.CONDITION.CONVERSATION_CUSTOM_ATTR_LABEL'),
+      t('AUTOMATION.CONDITION.CONTACT_CUSTOM_ATTR_LABEL')
+    );
+
+    automationTypes.message_created.conditions.push(
+      ...manifestedCustomAttributes
+    );
+    automationTypes.conversation_created.conditions.push(
+      ...manifestedCustomAttributes
+    );
+    automationTypes.conversation_updated.conditions.push(
+      ...manifestedCustomAttributes
+    );
+    automationTypes.conversation_opened.conditions.push(
+      ...manifestedCustomAttributes
+    );
+  };
+
+  return {
+    agents,
+    campaigns,
+    contacts,
+    inboxes,
+    labels,
+    teams,
+    slaPolicies,
+    booleanFilterOptions,
+    statusFilterOptions,
+    onEventChange,
+    getConditionDropdownValues,
+    appendNewCondition,
+    appendNewAction,
+    removeFilter,
+    removeAction,
+    resetFilter,
+    resetAction,
+    formatAutomation,
+    getActionDropdownValues,
+    manifestCustomAttributes,
+  };
+}

app/javascript/dashboard/composables/useMacros.js

@@ -1,6 +1,6 @@
 import { computed } from 'vue';
 import { useStoreGetters } from 'dashboard/composables/store';
-import { PRIORITY_CONDITION_VALUES } from 'dashboard/helper/automationHelper.js';
+import { PRIORITY_CONDITION_VALUES } from 'dashboard/constants/automation';
 
 /**
  * Composable for handling macro-related functionality

app/javascript/dashboard/composables/useReportMetrics.js

@@ -0,0 +1,57 @@
+import { useMapGetter } from 'dashboard/composables/store';
+import { formatTime } from '@chatwoot/utils';
+
+/**
+ * A composable function for report metrics calculations and display.
+ *
+ * @param {string} [accountSummaryKey='getAccountSummary'] - The key for accessing account summary data.
+ * @returns {Object} An object containing utility functions for report metrics.
+ */
+export function useReportMetrics(accountSummaryKey = 'getAccountSummary') {
+  const accountSummary = useMapGetter(accountSummaryKey);
+
+  /**
+   * Calculates the trend percentage for a given metric.
+   *
+   * @param {string} key - The key of the metric to calculate trend for.
+   * @returns {number} The calculated trend percentage, rounded to the nearest integer.
+   */
+  const calculateTrend = key => {
+    if (!accountSummary.value.previous[key]) return 0;
+    const diff = accountSummary.value[key] - accountSummary.value.previous[key];
+    return Math.round((diff / accountSummary.value.previous[key]) * 100);
+  };
+
+  /**
+   * Checks if a given metric key represents an average metric type.
+   *
+   * @param {string} key - The key of the metric to check.
+   * @returns {boolean} True if the metric is an average type, false otherwise.
+   */
+  const isAverageMetricType = key => {
+    return [
+      'avg_first_response_time',
+      'avg_resolution_time',
+      'reply_time',
+    ].includes(key);
+  };
+
+  /**
+   * Formats and displays a metric value based on its type.
+   *
+   * @param {string} key - The key of the metric to display.
+   * @returns {string} The formatted metric value as a string.
+   */
+  const displayMetric = key => {
+    if (isAverageMetricType(key)) {
+      return formatTime(accountSummary.value[key]);
+    }
+    return Number(accountSummary.value[key] || '').toLocaleString();
+  };
+
+  return {
+    calculateTrend,
+    isAverageMetricType,
+    displayMetric,
+  };
+}

app/javascript/dashboard/constants/automation.js

@@ -0,0 +1,70 @@
+export const DEFAULT_MESSAGE_CREATED_CONDITION = [
+  {
+    attribute_key: 'message_type',
+    filter_operator: 'equal_to',
+    values: '',
+    query_operator: 'and',
+    custom_attribute_type: '',
+  },
+];
+
+export const DEFAULT_CONVERSATION_OPENED_CONDITION = [
+  {
+    attribute_key: 'browser_language',
+    filter_operator: 'equal_to',
+    values: '',
+    query_operator: 'and',
+    custom_attribute_type: '',
+  },
+];
+
+export const DEFAULT_OTHER_CONDITION = [
+  {
+    attribute_key: 'status',
+    filter_operator: 'equal_to',
+    values: '',
+    query_operator: 'and',
+    custom_attribute_type: '',
+  },
+];
+
+export const DEFAULT_ACTIONS = [
+  {
+    action_name: 'assign_agent',
+    action_params: [],
+  },
+];
+
+export const MESSAGE_CONDITION_VALUES = [
+  {
+    id: 'incoming',
+    name: 'Incoming Message',
+  },
+  {
+    id: 'outgoing',
+    name: 'Outgoing Message',
+  },
+];
+
+export const PRIORITY_CONDITION_VALUES = [
+  {
+    id: 'nil',
+    name: 'None',
+  },
+  {
+    id: 'low',
+    name: 'Low',
+  },
+  {
+    id: 'medium',
+    name: 'Medium',
+  },
+  {
+    id: 'high',
+    name: 'High',
+  },
+  {
+    id: 'urgent',
+    name: 'Urgent',
+  },
+];

app/javascript/dashboard/helper/automationHelper.js

@@ -3,41 +3,16 @@ import {
   OPERATOR_TYPES_3,
   OPERATOR_TYPES_4,
 } from 'dashboard/routes/dashboard/settings/automation/operators';
+import {
+  DEFAULT_MESSAGE_CREATED_CONDITION,
+  DEFAULT_CONVERSATION_OPENED_CONDITION,
+  DEFAULT_OTHER_CONDITION,
+  DEFAULT_ACTIONS,
+  MESSAGE_CONDITION_VALUES,
+  PRIORITY_CONDITION_VALUES,
+} from 'dashboard/constants/automation';
 import filterQueryGenerator from './filterQueryGenerator';
 import actionQueryGenerator from './actionQueryGenerator';
-const MESSAGE_CONDITION_VALUES = [
-  {
-    id: 'incoming',
-    name: 'Incoming Message',
-  },
-  {
-    id: 'outgoing',
-    name: 'Outgoing Message',
-  },
-];
-
-export const PRIORITY_CONDITION_VALUES = [
-  {
-    id: 'nil',
-    name: 'None',
-  },
-  {
-    id: 'low',
-    name: 'Low',
-  },
-  {
-    id: 'medium',
-    name: 'Medium',
-  },
-  {
-    id: 'high',
-    name: 'High',
-  },
-  {
-    id: 'urgent',
-    name: 'Urgent',
-  },
-];
 
 export const getCustomAttributeInputType = key => {
   const customAttributeMap = {
@@ -198,45 +173,16 @@ export const getFileName = (action, files = []) => {
 
 export const getDefaultConditions = eventName => {
   if (eventName === 'message_created') {
-    return [
-      {
-        attribute_key: 'message_type',
-        filter_operator: 'equal_to',
-        values: '',
-        query_operator: 'and',
-        custom_attribute_type: '',
-      },
-    ];
+    return DEFAULT_MESSAGE_CREATED_CONDITION;
   }
   if (eventName === 'conversation_opened') {
-    return [
-      {
-        attribute_key: 'browser_language',
-        filter_operator: 'equal_to',
-        values: '',
-        query_operator: 'and',
-        custom_attribute_type: '',
-      },
-    ];
+    return DEFAULT_CONVERSATION_OPENED_CONDITION;
   }
-  return [
-    {
-      attribute_key: 'status',
-      filter_operator: 'equal_to',
-      values: '',
-      query_operator: 'and',
-      custom_attribute_type: '',
-    },
-  ];
+  return DEFAULT_OTHER_CONDITION;
 };
 
 export const getDefaultActions = () => {
-  return [
-    {
-      action_name: 'assign_agent',
-      action_params: [],
-    },
-  ];
+  return DEFAULT_ACTIONS;
 };
 
 export const filterCustomAttributes = customAttributes => {
@@ -297,3 +243,100 @@ export const generateCustomAttributes = (
   }
   return customAttributes;
 };
+
+/**
+ * Get attributes for a given key from automation types.
+ * @param {Object} automationTypes - Object containing automation types.
+ * @param {string} key - The key to get attributes for.
+ * @returns {Array} Array of condition objects for the given key.
+ */
+export const getAttributes = (automationTypes, key) => {
+  return automationTypes[key].conditions;
+};
+
+/**
+ * Get the automation type for a given key.
+ * @param {Object} automationTypes - Object containing automation types.
+ * @param {Object} automation - The automation object.
+ * @param {string} key - The key to get the automation type for.
+ * @returns {Object} The automation type object.
+ */
+export const getAutomationType = (automationTypes, automation, key) => {
+  return automationTypes[automation.event_name].conditions.find(
+    condition => condition.key === key
+  );
+};
+
+/**
+ * Get the input type for a given key.
+ * @param {Array} allCustomAttributes - Array of all custom attributes.
+ * @param {Object} automationTypes - Object containing automation types.
+ * @param {Object} automation - The automation object.
+ * @param {string} key - The key to get the input type for.
+ * @returns {string} The input type.
+ */
+export const getInputType = (
+  allCustomAttributes,
+  automationTypes,
+  automation,
+  key
+) => {
+  const customAttribute = isACustomAttribute(allCustomAttributes, key);
+  if (customAttribute) {
+    return getCustomAttributeInputType(customAttribute.attribute_display_type);
+  }
+  const type = getAutomationType(automationTypes, automation, key);
+  return type.inputType;
+};
+
+/**
+ * Get operators for a given key.
+ * @param {Array} allCustomAttributes - Array of all custom attributes.
+ * @param {Object} automationTypes - Object containing automation types.
+ * @param {Object} automation - The automation object.
+ * @param {string} mode - The mode ('edit' or other).
+ * @param {string} key - The key to get operators for.
+ * @returns {Array} Array of operators.
+ */
+export const getOperators = (
+  allCustomAttributes,
+  automationTypes,
+  automation,
+  mode,
+  key
+) => {
+  if (mode === 'edit') {
+    const customAttribute = isACustomAttribute(allCustomAttributes, key);
+    if (customAttribute) {
+      return getOperatorTypes(customAttribute.attribute_display_type);
+    }
+  }
+  const type = getAutomationType(automationTypes, automation, key);
+  return type.filterOperators;
+};
+
+/**
+ * Get the custom attribute type for a given key.
+ * @param {Object} automationTypes - Object containing automation types.
+ * @param {Object} automation - The automation object.
+ * @param {string} key - The key to get the custom attribute type for.
+ * @returns {string} The custom attribute type.
+ */
+export const getCustomAttributeType = (automationTypes, automation, key) => {
+  return automationTypes[automation.event_name].conditions.find(
+    i => i.key === key
+  ).customAttributeType;
+};
+
+/**
+ * Determine if an action input should be shown.
+ * @param {Array} automationActionTypes - Array of automation action type objects.
+ * @param {string} action - The action to check.
+ * @returns {boolean} True if the action input should be shown, false otherwise.
+ */
+export const showActionInput = (automationActionTypes, action) => {
+  if (action === 'send_email_to_team' || action === 'send_message')
+    return false;
+  const type = automationActionTypes.find(i => i.key === action).inputType;
+  return !!type;
+};

app/javascript/dashboard/helper/commandbar/actions.js

@@ -8,7 +8,7 @@ import {
   CMD_SEND_TRANSCRIPT,
   CMD_SNOOZE_CONVERSATION,
   CMD_UNMUTE_CONVERSATION,
-} from './events';
+} from 'dashboard/helper/commandbar/events';
 
 import {
   ICON_MUTE_CONVERSATION,
@@ -17,7 +17,7 @@ import {
   ICON_SEND_TRANSCRIPT,
   ICON_SNOOZE_CONVERSATION,
   ICON_UNMUTE_CONVERSATION,
-} from './icons';
+} from 'dashboard/helper/commandbar/icons';
 
 const SNOOZE_OPTIONS = wootConstants.SNOOZE_OPTIONS;
 
@@ -46,6 +46,7 @@ export const SNOOZE_CONVERSATION_ACTIONS = [
   {
     id: 'snooze_conversation',
     title: 'COMMAND_BAR.COMMANDS.SNOOZE_CONVERSATION',
+    section: 'COMMAND_BAR.SECTIONS.CONVERSATION',
     icon: ICON_SNOOZE_CONVERSATION,
     children: Object.values(SNOOZE_OPTIONS),
   },

app/javascript/dashboard/helper/specs/automationHelper.spec.js

@@ -11,11 +11,11 @@ import {
   contactAttrs,
   conversationAttrs,
   expectedOutputForCustomAttributeGenerator,
-} from './automationFixtures';
+} from './fixtures/automationFixtures';
 import { AUTOMATIONS } from 'dashboard/routes/dashboard/settings/automation/constants';
 
-describe('automationMethodsMixin', () => {
-  it('getCustomAttributeInputType returns the attribute input type', () => {
+describe('getCustomAttributeInputType', () => {
+  it('returns the attribute input type', () => {
     expect(helpers.getCustomAttributeInputType('date')).toEqual('date');
     expect(helpers.getCustomAttributeInputType('date')).not.toEqual(
       'some_random_value'
@@ -31,33 +31,32 @@ describe('automationMethodsMixin', () => {
       'plain_text'
     );
   });
-  it('isACustomAttribute returns the custom attribute value if true', () => {
+});
+
+describe('isACustomAttribute', () => {
+  it('returns the custom attribute value if true', () => {
     expect(
       helpers.isACustomAttribute(customAttributes, 'signed_up_at')
     ).toBeTruthy();
     expect(helpers.isACustomAttribute(customAttributes, 'status')).toBeFalsy();
   });
-  it('getCustomAttributeListDropdownValues returns the attribute dropdown values', () => {
+});
+
+describe('getCustomAttributeListDropdownValues', () => {
+  it('returns the attribute dropdown values', () => {
     const myListValues = [
-      {
-        id: 'item1',
-        name: 'item1',
-      },
-      {
-        id: 'item2',
-        name: 'item2',
-      },
-      {
-        id: 'item3',
-        name: 'item3',
-      },
+      { id: 'item1', name: 'item1' },
+      { id: 'item2', name: 'item2' },
+      { id: 'item3', name: 'item3' },
     ];
     expect(
       helpers.getCustomAttributeListDropdownValues(customAttributes, 'my_list')
     ).toEqual(myListValues);
   });
+});
 
-  it('isCustomAttributeCheckbox checks if attribute is a checkbox', () => {
+describe('isCustomAttributeCheckbox', () => {
+  it('checks if attribute is a checkbox', () => {
     expect(
       helpers.isCustomAttributeCheckbox(customAttributes, 'prime_user')
         .attribute_display_type
@@ -70,13 +69,19 @@ describe('automationMethodsMixin', () => {
       helpers.isCustomAttributeCheckbox(customAttributes, 'my_list')
     ).not.toEqual('checkbox');
   });
-  it('isCustomAttributeList checks if attribute is a list', () => {
+});
+
+describe('isCustomAttributeList', () => {
+  it('checks if attribute is a list', () => {
     expect(
       helpers.isCustomAttributeList(customAttributes, 'my_list')
         .attribute_display_type
     ).toEqual('list');
   });
-  it('getOperatorTypes returns the correct custom attribute operators', () => {
+});
+
+describe('getOperatorTypes', () => {
+  it('returns the correct custom attribute operators', () => {
     expect(helpers.getOperatorTypes('list')).toEqual(OPERATOR_TYPES_1);
     expect(helpers.getOperatorTypes('text')).toEqual(OPERATOR_TYPES_3);
     expect(helpers.getOperatorTypes('number')).toEqual(OPERATOR_TYPES_1);
@@ -85,93 +90,44 @@ describe('automationMethodsMixin', () => {
     expect(helpers.getOperatorTypes('checkbox')).toEqual(OPERATOR_TYPES_1);
     expect(helpers.getOperatorTypes('some_random')).toEqual(OPERATOR_TYPES_1);
   });
-  it('generateConditionOptions returns expected conditions options array', () => {
-    const testConditions = [
-      {
-        id: 123,
-        title: 'Fayaz',
-        email: 'test@test.com',
-      },
-      {
-        title: 'John',
-        id: 324,
-        email: 'test@john.com',
-      },
-    ];
+});
 
+describe('generateConditionOptions', () => {
+  it('returns expected conditions options array', () => {
+    const testConditions = [
+      { id: 123, title: 'Fayaz', email: 'test@test.com' },
+      { title: 'John', id: 324, email: 'test@john.com' },
+    ];
     const expectedConditions = [
-      {
-        id: 123,
-        name: 'Fayaz',
-      },
-      {
-        id: 324,
-        name: 'John',
-      },
+      { id: 123, name: 'Fayaz' },
+      { id: 324, name: 'John' },
     ];
     expect(helpers.generateConditionOptions(testConditions)).toEqual(
       expectedConditions
     );
   });
-  it('getActionOptions returns expected actions options array', () => {
+});
+
+describe('getActionOptions', () => {
+  it('returns expected actions options array', () => {
     const expectedOptions = [
-      {
-        id: 'testlabel',
-        name: 'testlabel',
-      },
-      {
-        id: 'snoozes',
-        name: 'snoozes',
-      },
+      { id: 'testlabel', name: 'testlabel' },
+      { id: 'snoozes', name: 'snoozes' },
     ];
     expect(helpers.getActionOptions({ labels, type: 'add_label' })).toEqual(
       expectedOptions
     );
   });
-  it('getConditionOptions returns expected conditions options', () => {
+});
+
+describe('getConditionOptions', () => {
+  it('returns expected conditions options', () => {
     const testOptions = [
-      {
-        id: 'open',
-        name: 'Open',
-      },
-      {
-        id: 'resolved',
-        name: 'Resolved',
-      },
-      {
-        id: 'pending',
-        name: 'Pending',
-      },
-      {
-        id: 'snoozed',
-        name: 'Snoozed',
-      },
-      {
-        id: 'all',
-        name: 'All',
-      },
-    ];
-    const expectedOptions = [
-      {
-        id: 'open',
-        name: 'Open',
-      },
-      {
-        id: 'resolved',
-        name: 'Resolved',
-      },
-      {
-        id: 'pending',
-        name: 'Pending',
-      },
-      {
-        id: 'snoozed',
-        name: 'Snoozed',
-      },
-      {
-        id: 'all',
-        name: 'All',
-      },
+      { id: 'open', name: 'Open' },
+      { id: 'resolved', name: 'Resolved' },
+      { id: 'pending', name: 'Pending' },
+      { id: 'snoozed', name: 'Snoozed' },
+      { id: 'all', name: 'All' },
     ];
     expect(
       helpers.getConditionOptions({
@@ -180,14 +136,20 @@ describe('automationMethodsMixin', () => {
         statusFilterOptions: testOptions,
         type: 'status',
       })
-    ).toEqual(expectedOptions);
+    ).toEqual(testOptions);
   });
-  it('getFileName returns the correct file name', () => {
+});
+
+describe('getFileName', () => {
+  it('returns the correct file name', () => {
     expect(
       helpers.getFileName(automation.actions[0], automation.files)
     ).toEqual('pfp.jpeg');
   });
-  it('getDefaultConditions returns the resp default condition model', () => {
+});
+
+describe('getDefaultConditions', () => {
+  it('returns the resp default condition model', () => {
     const messageCreatedModel = [
       {
         attribute_key: 'message_type',
@@ -211,7 +173,10 @@ describe('automationMethodsMixin', () => {
     );
     expect(helpers.getDefaultConditions()).toEqual(genericConditionModel);
   });
-  it('getDefaultActions returns the resp default action model', () => {
+});
+
+describe('getDefaultActions', () => {
+  it('returns the resp default action model', () => {
     const genericActionModel = [
       {
         action_name: 'assign_agent',
@@ -220,7 +185,10 @@ describe('automationMethodsMixin', () => {
     ];
     expect(helpers.getDefaultActions()).toEqual(genericActionModel);
   });
-  it('filterCustomAttributes filters the raw custom attributes', () => {
+});
+
+describe('filterCustomAttributes', () => {
+  it('filters the raw custom attributes', () => {
     const filteredAttributes = [
       { key: 'signed_up_at', name: 'Signed Up At', type: 'date' },
       { key: 'prime_user', name: 'Prime User', type: 'checkbox' },
@@ -235,7 +203,10 @@ describe('automationMethodsMixin', () => {
       filteredAttributes
     );
   });
-  it('getStandardAttributeInputType returns the resp default action model', () => {
+});
+
+describe('getStandardAttributeInputType', () => {
+  it('returns the resp default action model', () => {
     expect(
       helpers.getStandardAttributeInputType(
         AUTOMATIONS,
@@ -258,7 +229,10 @@ describe('automationMethodsMixin', () => {
       )
     ).toEqual('plain_text');
   });
-  it('generateAutomationPayload returns the resp default action model', () => {
+});
+
+describe('generateAutomationPayload', () => {
+  it('returns the resp default action model', () => {
     const testPayload = {
       name: 'Test',
       description: 'This is a test',
@@ -300,7 +274,10 @@ describe('automationMethodsMixin', () => {
       expectedPayload
     );
   });
-  it('isCustomAttribute returns the resp default action model', () => {
+});
+
+describe('isCustomAttribute', () => {
+  it('returns the resp default action model', () => {
     const attrs = helpers.filterCustomAttributes(customAttributes);
     expect(helpers.isCustomAttribute(attrs, 'my_list')).toBeTruthy();
     expect(helpers.isCustomAttribute(attrs, 'my_check')).toBeTruthy();
@@ -309,8 +286,10 @@ describe('automationMethodsMixin', () => {
     expect(helpers.isCustomAttribute(attrs, 'prime_user')).toBeTruthy();
     expect(helpers.isCustomAttribute(attrs, 'hello')).toBeFalsy();
   });
+});
 
-  it('generateCustomAttributes generates and returns correct condition attribute', () => {
+describe('generateCustomAttributes', () => {
+  it('generates and returns correct condition attribute', () => {
     expect(
       helpers.generateCustomAttributes(
         conversationAttrs,
@@ -321,3 +300,116 @@ describe('automationMethodsMixin', () => {
     ).toEqual(expectedOutputForCustomAttributeGenerator);
   });
 });
+
+describe('getAttributes', () => {
+  it('returns the conditions for the given automation type', () => {
+    const result = helpers.getAttributes(AUTOMATIONS, 'message_created');
+    expect(result).toEqual(AUTOMATIONS.message_created.conditions);
+  });
+});
+
+describe('getAttributes', () => {
+  it('returns the conditions for the given automation type', () => {
+    const result = helpers.getAttributes(AUTOMATIONS, 'message_created');
+    expect(result).toEqual(AUTOMATIONS.message_created.conditions);
+  });
+});
+
+describe('getAutomationType', () => {
+  it('returns the automation type for the given key', () => {
+    const mockAutomation = { event_name: 'message_created' };
+    const result = helpers.getAutomationType(
+      AUTOMATIONS,
+      mockAutomation,
+      'message_type'
+    );
+    expect(result).toEqual(
+      AUTOMATIONS.message_created.conditions.find(c => c.key === 'message_type')
+    );
+  });
+});
+
+describe('getInputType', () => {
+  it('returns the input type for a custom attribute', () => {
+    const mockAutomation = { event_name: 'message_created' };
+    const result = helpers.getInputType(
+      customAttributes,
+      AUTOMATIONS,
+      mockAutomation,
+      'signed_up_at'
+    );
+    expect(result).toEqual('date');
+  });
+
+  it('returns the input type for a standard attribute', () => {
+    const mockAutomation = { event_name: 'message_created' };
+    const result = helpers.getInputType(
+      customAttributes,
+      AUTOMATIONS,
+      mockAutomation,
+      'message_type'
+    );
+    expect(result).toEqual('search_select');
+  });
+});
+
+describe('getOperators', () => {
+  it('returns operators for a custom attribute in edit mode', () => {
+    const mockAutomation = { event_name: 'message_created' };
+    const result = helpers.getOperators(
+      customAttributes,
+      AUTOMATIONS,
+      mockAutomation,
+      'edit',
+      'signed_up_at'
+    );
+    expect(result).toEqual(OPERATOR_TYPES_4);
+  });
+
+  it('returns operators for a standard attribute', () => {
+    const mockAutomation = { event_name: 'message_created' };
+    const result = helpers.getOperators(
+      customAttributes,
+      AUTOMATIONS,
+      mockAutomation,
+      'create',
+      'message_type'
+    );
+    expect(result).toEqual(
+      AUTOMATIONS.message_created.conditions.find(c => c.key === 'message_type')
+        .filterOperators
+    );
+  });
+});
+
+describe('getCustomAttributeType', () => {
+  it('returns the custom attribute type for the given key', () => {
+    const mockAutomation = { event_name: 'message_created' };
+    const result = helpers.getCustomAttributeType(
+      AUTOMATIONS,
+      mockAutomation,
+      'message_type'
+    );
+    expect(result).toEqual(
+      AUTOMATIONS.message_created.conditions.find(c => c.key === 'message_type')
+        .customAttributeType
+    );
+  });
+});
+
+describe('showActionInput', () => {
+  it('returns false for send_email_to_team and send_message actions', () => {
+    expect(helpers.showActionInput([], 'send_email_to_team')).toBe(false);
+    expect(helpers.showActionInput([], 'send_message')).toBe(false);
+  });
+
+  it('returns true if the action has an input type', () => {
+    const mockActionTypes = [{ key: 'add_label', inputType: 'select' }];
+    expect(helpers.showActionInput(mockActionTypes, 'add_label')).toBe(true);
+  });
+
+  it('returns false if the action does not have an input type', () => {
+    const mockActionTypes = [{ key: 'some_action', inputType: null }];
+    expect(helpers.showActionInput(mockActionTypes, 'some_action')).toBe(false);
+  });
+});

app/javascript/dashboard/helper/specs/fixtures/automationFixtures.js

@@ -1,6 +1,6 @@
-import allLanguages from '../../../dashboard/components/widgets/conversation/advancedFilterItems/languages.js';
+import allLanguages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages';
 
-import allCountries from '../../../shared/constants/countries.js';
+import allCountries from 'shared/constants/countries.js';
 
 export const customAttributes = [
   {

app/javascript/dashboard/mixins/automations/methodsMixin.js

@@ -1,314 +0,0 @@
-import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages';
-import countries from 'shared/constants/countries';
-import { validateAutomation } from 'dashboard/helper/validations';
-
-import {
-  generateCustomAttributeTypes,
-  getActionOptions,
-  getConditionOptions,
-  getCustomAttributeInputType,
-  getOperatorTypes,
-  isACustomAttribute,
-  getFileName,
-  getDefaultConditions,
-  getDefaultActions,
-  filterCustomAttributes,
-  generateAutomationPayload,
-  getStandardAttributeInputType,
-  isCustomAttribute,
-  generateCustomAttributes,
-} from 'dashboard/helper/automationHelper';
-import { mapGetters } from 'vuex';
-import { useAlert } from 'dashboard/composables';
-
-export default {
-  computed: {
-    ...mapGetters({
-      agents: 'agents/getAgents',
-      campaigns: 'campaigns/getAllCampaigns',
-      contacts: 'contacts/getContacts',
-      inboxes: 'inboxes/getInboxes',
-      labels: 'labels/getLabels',
-      teams: 'teams/getTeams',
-      slaPolicies: 'sla/getSLA',
-    }),
-    booleanFilterOptions() {
-      return [
-        {
-          id: true,
-          name: this.$t('FILTER.ATTRIBUTE_LABELS.TRUE'),
-        },
-        {
-          id: false,
-          name: this.$t('FILTER.ATTRIBUTE_LABELS.FALSE'),
-        },
-      ];
-    },
-
-    statusFilterOptions() {
-      const statusFilters = this.$t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS');
-      return [
-        ...Object.keys(statusFilters).map(status => {
-          return {
-            id: status,
-            name: statusFilters[status].TEXT,
-          };
-        }),
-        {
-          id: 'all',
-          name: this.$t('CHAT_LIST.FILTER_ALL'),
-        },
-      ];
-    },
-  },
-  methods: {
-    getFileName,
-    onEventChange() {
-      this.automation.conditions = getDefaultConditions(
-        this.automation.event_name
-      );
-      this.automation.actions = getDefaultActions();
-    },
-    getAttributes(key) {
-      return this.automationTypes[key].conditions;
-    },
-    getInputType(key) {
-      const customAttribute = isACustomAttribute(this.allCustomAttributes, key);
-      if (customAttribute) {
-        return getCustomAttributeInputType(
-          customAttribute.attribute_display_type
-        );
-      }
-      const type = this.getAutomationType(key);
-      return type.inputType;
-    },
-    getOperators(key) {
-      if (this.mode === 'edit') {
-        const customAttribute = isACustomAttribute(
-          this.allCustomAttributes,
-          key
-        );
-        if (customAttribute) {
-          return getOperatorTypes(customAttribute.attribute_display_type);
-        }
-      }
-      const type = this.getAutomationType(key);
-      return type.filterOperators;
-    },
-    getAutomationType(key) {
-      return this.automationTypes[this.automation.event_name].conditions.find(
-        condition => condition.key === key
-      );
-    },
-    getCustomAttributeType(key) {
-      const type = this.automationTypes[
-        this.automation.event_name
-      ].conditions.find(i => i.key === key).customAttributeType;
-      return type;
-    },
-    getConditionDropdownValues(type) {
-      const {
-        agents,
-        allCustomAttributes: customAttributes,
-        booleanFilterOptions,
-        campaigns,
-        contacts,
-        inboxes,
-        statusFilterOptions,
-        teams,
-      } = this;
-      return getConditionOptions({
-        agents,
-        booleanFilterOptions,
-        campaigns,
-        contacts,
-        customAttributes,
-        inboxes,
-        statusFilterOptions,
-        teams,
-        languages,
-        countries,
-        type,
-      });
-    },
-    appendNewCondition() {
-      this.automation.conditions.push(
-        ...getDefaultConditions(this.automation.event_name)
-      );
-    },
-    appendNewAction() {
-      this.automation.actions.push(...getDefaultActions());
-    },
-    removeFilter(index) {
-      if (this.automation.conditions.length <= 1) {
-        useAlert(this.$t('AUTOMATION.CONDITION.DELETE_MESSAGE'));
-      } else {
-        this.automation.conditions.splice(index, 1);
-      }
-    },
-    removeAction(index) {
-      if (this.automation.actions.length <= 1) {
-        useAlert(this.$t('AUTOMATION.ACTION.DELETE_MESSAGE'));
-      } else {
-        this.automation.actions.splice(index, 1);
-      }
-    },
-    submitAutomation() {
-      // we assign it to this.errors so that it can be accessed in the template
-      // it is supposed to be declared in the data function
-      this.errors = validateAutomation(this.automation);
-      if (Object.keys(this.errors).length === 0) {
-        const automation = generateAutomationPayload(this.automation);
-        this.$emit('saveAutomation', automation, this.mode);
-      }
-    },
-    resetFilter(index, currentCondition) {
-      this.automation.conditions[index].filter_operator = this.automationTypes[
-        this.automation.event_name
-      ].conditions.find(
-        condition => condition.key === currentCondition.attribute_key
-      ).filterOperators[0].value;
-      this.automation.conditions[index].values = '';
-    },
-    showUserInput(type) {
-      return !(type === 'is_present' || type === 'is_not_present');
-    },
-    showActionInput(action) {
-      if (action === 'send_email_to_team' || action === 'send_message')
-        return false;
-      const type = this.automationActionTypes.find(
-        i => i.key === action
-      ).inputType;
-      return !!type;
-    },
-    resetAction(index) {
-      this.automation.actions[index].action_params = [];
-    },
-    manifestConditions(automation) {
-      const customAttributes = filterCustomAttributes(this.allCustomAttributes);
-      const conditions = automation.conditions.map(condition => {
-        const customAttr = isCustomAttribute(
-          customAttributes,
-          condition.attribute_key
-        );
-        let inputType = 'plain_text';
-        if (customAttr) {
-          inputType = getCustomAttributeInputType(customAttr.type);
-        } else {
-          inputType = getStandardAttributeInputType(
-            this.automationTypes,
-            automation.event_name,
-            condition.attribute_key
-          );
-        }
-        if (inputType === 'plain_text' || inputType === 'date') {
-          return {
-            ...condition,
-            values: condition.values[0],
-          };
-        }
-        if (inputType === 'comma_separated_plain_text') {
-          return {
-            ...condition,
-            values: condition.values.join(','),
-          };
-        }
-        return {
-          ...condition,
-          query_operator: condition.query_operator || 'and',
-          values: [
-            ...this.getConditionDropdownValues(condition.attribute_key),
-          ].filter(item => [...condition.values].includes(item.id)),
-        };
-      });
-      return conditions;
-    },
-    generateActionsArray(action) {
-      const params = action.action_params;
-      let actionParams = [];
-      const inputType = this.automationActionTypes.find(
-        item => item.key === action.action_name
-      ).inputType;
-      if (inputType === 'multi_select' || inputType === 'search_select') {
-        actionParams = [
-          ...this.getActionDropdownValues(action.action_name),
-        ].filter(item => [...params].includes(item.id));
-      } else if (inputType === 'team_message') {
-        actionParams = {
-          team_ids: [
-            ...this.getActionDropdownValues(action.action_name),
-          ].filter(item => [...params[0].team_ids].includes(item.id)),
-          message: params[0].message,
-        };
-      } else actionParams = [...params];
-      return actionParams;
-    },
-    manifestActions(automation) {
-      let actionParams = [];
-      const actions = automation.actions.map(action => {
-        if (action.action_params.length) {
-          actionParams = this.generateActionsArray(action);
-        }
-        return {
-          ...action,
-          action_params: actionParams,
-        };
-      });
-      return actions;
-    },
-    formatAutomation(automation) {
-      this.automation = {
-        ...automation,
-        conditions: this.manifestConditions(automation),
-        actions: this.manifestActions(automation),
-      };
-    },
-    getActionDropdownValues(type) {
-      const { agents, labels, teams, slaPolicies } = this;
-      return getActionOptions({
-        agents,
-        labels,
-        teams,
-        slaPolicies,
-        languages,
-        type,
-      });
-    },
-    manifestCustomAttributes() {
-      const conversationCustomAttributesRaw = this.$store.getters[
-        'attributes/getAttributesByModel'
-      ]('conversation_attribute');
-
-      const contactCustomAttributesRaw =
-        this.$store.getters['attributes/getAttributesByModel'](
-          'contact_attribute'
-        );
-      const conversationCustomAttributeTypes = generateCustomAttributeTypes(
-        conversationCustomAttributesRaw,
-        'conversation_attribute'
-      );
-      const contactCustomAttributeTypes = generateCustomAttributeTypes(
-        contactCustomAttributesRaw,
-        'contact_attribute'
-      );
-      let manifestedCustomAttributes = generateCustomAttributes(
-        conversationCustomAttributeTypes,
-        contactCustomAttributeTypes,
-        this.$t('AUTOMATION.CONDITION.CONVERSATION_CUSTOM_ATTR_LABEL'),
-        this.$t('AUTOMATION.CONDITION.CONTACT_CUSTOM_ATTR_LABEL')
-      );
-      this.automationTypes.message_created.conditions.push(
-        ...manifestedCustomAttributes
-      );
-      this.automationTypes.conversation_created.conditions.push(
-        ...manifestedCustomAttributes
-      );
-      this.automationTypes.conversation_updated.conditions.push(
-        ...manifestedCustomAttributes
-      );
-      this.automationTypes.conversation_opened.conditions.push(
-        ...manifestedCustomAttributes
-      );
-    },
-  },
-};

app/javascript/dashboard/mixins/reportMixin.js

@@ -1,51 +0,0 @@
-import { mapGetters } from 'vuex';
-import { formatTime } from '@chatwoot/utils';
-
-export default {
-  props: {
-    accountSummaryKey: {
-      type: String,
-      default: 'getAccountSummary',
-    },
-  },
-  computed: {
-    ...mapGetters({
-      accountReport: 'getAccountReports',
-    }),
-    accountSummary() {
-      return this.$store.getters[this.accountSummaryKey];
-    },
-  },
-  methods: {
-    calculateTrend(key) {
-      if (!this.accountSummary.previous[key]) return 0;
-      const diff = this.accountSummary[key] - this.accountSummary.previous[key];
-      return Math.round((diff / this.accountSummary.previous[key]) * 100);
-    },
-    displayMetric(key) {
-      if (this.isAverageMetricType(key)) {
-        return formatTime(this.accountSummary[key]);
-      }
-      return Number(this.accountSummary[key] || '').toLocaleString();
-    },
-    displayInfoText(key) {
-      if (this.metrics[this.currentSelection].KEY !== key) {
-        return '';
-      }
-      if (this.isAverageMetricType(key)) {
-        const total = this.accountReport.data
-          .map(item => item.count)
-          .reduce((prev, curr) => prev + curr, 0);
-        return `${this.metrics[this.currentSelection].INFO_TEXT} ${total}`;
-      }
-      return '';
-    },
-    isAverageMetricType(key) {
-      return [
-        'avg_first_response_time',
-        'avg_resolution_time',
-        'reply_time',
-      ].includes(key);
-    },
-  },
-};

app/javascript/dashboard/mixins/specs/reportMixin.spec.js

@@ -1,136 +0,0 @@
-import { shallowMount, createLocalVue } from '@vue/test-utils';
-import reportMixin from '../reportMixin';
-import reportFixtures from './reportMixinFixtures';
-import Vuex from 'vuex';
-const localVue = createLocalVue();
-localVue.use(Vuex);
-
-describe('reportMixin', () => {
-  let getters;
-  let store;
-  beforeEach(() => {
-    getters = {
-      getAccountSummary: () => reportFixtures.summary,
-      getBotSummary: () => reportFixtures.botSummary,
-      getAccountReports: () => reportFixtures.report,
-    };
-    store = new Vuex.Store({ getters });
-  });
-
-  it('display the metric for account', async () => {
-    const Component = {
-      render() {},
-      title: 'TestComponent',
-      mixins: [reportMixin],
-    };
-    const wrapper = shallowMount(Component, { store, localVue });
-    await wrapper.setProps({
-      accountSummaryKey: 'getAccountSummary',
-    });
-    expect(wrapper.vm.displayMetric('conversations_count')).toEqual('5,000');
-    expect(wrapper.vm.displayMetric('avg_first_response_time')).toEqual(
-      '3 Min 18 Sec'
-    );
-  });
-
-  it('display the metric for bot', async () => {
-    const Component = {
-      render() {},
-      title: 'TestComponent',
-      mixins: [reportMixin],
-    };
-    const wrapper = shallowMount(Component, { store, localVue });
-    await wrapper.setProps({
-      accountSummaryKey: 'getBotSummary',
-    });
-    expect(wrapper.vm.displayMetric('bot_resolutions_count')).toEqual('10');
-    expect(wrapper.vm.displayMetric('bot_handoffs_count')).toEqual('20');
-  });
-
-  it('display the metric', () => {
-    const Component = {
-      render() {},
-      title: 'TestComponent',
-      mixins: [reportMixin],
-    };
-    const wrapper = shallowMount(Component, { store, localVue });
-    expect(wrapper.vm.displayMetric('conversations_count')).toEqual('5,000');
-    expect(wrapper.vm.displayMetric('avg_first_response_time')).toEqual(
-      '3 Min 18 Sec'
-    );
-  });
-
-  it('calculate the trend', () => {
-    const Component = {
-      render() {},
-      title: 'TestComponent',
-      mixins: [reportMixin],
-    };
-    const wrapper = shallowMount(Component, { store, localVue });
-    expect(wrapper.vm.calculateTrend('conversations_count')).toEqual(124900);
-    expect(wrapper.vm.calculateTrend('resolutions_count')).toEqual(0);
-  });
-
-  it('display info text', () => {
-    const Component = {
-      render() {},
-      title: 'TestComponent',
-      mixins: [reportMixin],
-      data() {
-        return {
-          currentSelection: 0,
-        };
-      },
-      computed: {
-        metrics() {
-          return [
-            {
-              DESC: '( Avg )',
-              INFO_TEXT: 'Total number of conversations used for computation:',
-              KEY: 'avg_first_response_time',
-              NAME: 'First Response Time',
-            },
-          ];
-        },
-      },
-    };
-    const wrapper = shallowMount(Component, { store, localVue });
-    expect(wrapper.vm.displayInfoText('avg_first_response_time')).toEqual(
-      'Total number of conversations used for computation: 4'
-    );
-  });
-
-  it('do not display info text', () => {
-    const Component = {
-      render() {},
-      title: 'TestComponent',
-      mixins: [reportMixin],
-      data() {
-        return {
-          currentSelection: 0,
-        };
-      },
-      computed: {
-        metrics() {
-          return [
-            {
-              DESC: '( Total )',
-              INFO_TEXT: '',
-              KEY: 'conversation_count',
-              NAME: 'Conversations',
-            },
-            {
-              DESC: '( Avg )',
-              INFO_TEXT: 'Total number of conversations used for computation:',
-              KEY: 'avg_first_response_time',
-              NAME: 'First Response Time',
-            },
-          ];
-        },
-      },
-    };
-    const wrapper = shallowMount(Component, { store, localVue });
-    expect(wrapper.vm.displayInfoText('conversation_count')).toEqual('');
-    expect(wrapper.vm.displayInfoText('incoming_messages_count')).toEqual('');
-  });
-});

app/javascript/dashboard/mixins/specs/reportMixinFixtures.js

@@ -1,37 +0,0 @@
-export default {
-  summary: {
-    avg_first_response_time: '198.6666666666667',
-    avg_resolution_time: '208.3333333333333',
-    conversations_count: 5000,
-    incoming_messages_count: 5,
-    outgoing_messages_count: 3,
-    previous: {
-      avg_first_response_time: '89.0',
-      avg_resolution_time: '145.0',
-      conversations_count: 4,
-      incoming_messages_count: 5,
-      outgoing_messages_count: 4,
-      resolutions_count: 0,
-    },
-    resolutions_count: 3,
-  },
-  botSummary: {
-    bot_resolutions_count: 10,
-    bot_handoffs_count: 20,
-    previous: {
-      bot_resolutions_count: 8,
-      bot_handoffs_count: 5,
-    },
-  },
-  report: {
-    data: [
-      { value: '0.00', timestamp: 1647541800, count: 0 },
-      { value: '0.00', timestamp: 1647628200, count: 0 },
-      { value: '0.00', timestamp: 1647714600, count: 0 },
-      { value: '0.00', timestamp: 1647801000, count: 0 },
-      { value: '0.01', timestamp: 1647887400, count: 4 },
-      { value: '0.00', timestamp: 1647973800, count: 0 },
-      { value: '0.00', timestamp: 1648060200, count: 0 },
-    ],
-  },
-};

app/javascript/dashboard/modules/conversations/components/MessageContextMenu.vue

@@ -1,7 +1,7 @@
 <script>
 import { useAlert } from 'dashboard/composables';
 import { mapGetters } from 'vuex';
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import AddCannedModal from 'dashboard/routes/dashboard/settings/canned/AddCanned.vue';
 import { copyTextToClipboard } from 'shared/helpers/clipboard';
 import { conversationUrl, frontendURL } from '../../../helper/URLHelper';
@@ -18,7 +18,6 @@ export default {
     TranslateModal,
     MenuItem,
   },
-  mixins: [messageFormatterMixin],
   props: {
     message: {
       type: Object,
@@ -37,6 +36,12 @@ export default {
       default: () => ({}),
     },
   },
+  setup() {
+    const { getPlainText } = useMessageFormatter();
+    return {
+      getPlainText,
+    };
+  },
   data() {
     return {
       isCannedResponseModalOpen: false,

app/javascript/dashboard/modules/notes/components/ContactNote.vue

@@ -1,15 +1,12 @@
 <script>
 import Thumbnail from 'dashboard/components/widgets/Thumbnail.vue';
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import { dynamicTime } from 'shared/helpers/timeHelper';
 
 export default {
   components: {
     Thumbnail,
   },
-
-  mixins: [messageFormatterMixin],
-
   props: {
     id: {
       type: Number,
@@ -28,6 +25,12 @@ export default {
       default: 0,
     },
   },
+  setup() {
+    const { formatMessage } = useMessageFormatter();
+    return {
+      formatMessage,
+    };
+  },
   data() {
     return {
       showDeleteModal: false,

app/javascript/dashboard/modules/search/components/MessageContent.vue

@@ -1,12 +1,11 @@
 <script>
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import ReadMore from './ReadMore.vue';
 
 export default {
   components: {
     ReadMore,
   },
-  mixins: [messageFormatterMixin],
   props: {
     author: {
       type: String,
@@ -21,6 +20,13 @@ export default {
       default: '',
     },
   },
+  setup() {
+    const { formatMessage, highlightContent } = useMessageFormatter();
+    return {
+      formatMessage,
+      highlightContent,
+    };
+  },
   data() {
     return {
       isOverflowing: false,

app/javascript/dashboard/routes/dashboard/commands/CmdBarConversationSnooze.vue

@@ -6,7 +6,7 @@ import { useI18n } from 'dashboard/composables/useI18n';
 import { useEmitter } from 'dashboard/composables/emitter';
 import { getUnixTime } from 'date-fns';
 import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
-import { CMD_SNOOZE_CONVERSATION } from 'dashboard/helper/commandBar/events';
+import { CMD_SNOOZE_CONVERSATION } from 'dashboard/helper/commandbar/events';
 import wootConstants from 'dashboard/constants/globals';
 import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
 

app/javascript/dashboard/routes/dashboard/commands/commandbar.vue

@@ -1,9 +1,8 @@
 <script setup>
 import '@chatwoot/ninja-keys';
-import { ref, computed, watch, onMounted } from 'vue';
+import { ref, computed, watchEffect, onMounted } from 'vue';
 import { useStore } from 'dashboard/composables/store';
 import { useTrack } from 'dashboard/composables';
-import { useRoute } from 'dashboard/composables/route';
 import { useI18n } from 'dashboard/composables/useI18n';
 import { useAppearanceHotKeys } from 'dashboard/composables/commands/useAppearanceHotKeys';
 import { useInboxHotKeys } from 'dashboard/composables/commands/useInboxHotKeys';
@@ -14,7 +13,6 @@ import wootConstants from 'dashboard/constants/globals';
 import { GENERAL_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 
 const store = useStore();
-const route = useRoute();
 const track = useTrack();
 const { t } = useI18n();
 
@@ -28,20 +26,10 @@ const selectedSnoozeType = ref(null);
 const { goToAppearanceHotKeys } = useAppearanceHotKeys();
 const { inboxHotKeys } = useInboxHotKeys();
 const { goToCommandHotKeys } = useGoToCommandHotKeys();
-const { bulkActionsHotKeys, selectedConversations } = useBulkActionsHotKeys();
-const {
-  conversationHotKeys,
-  assignableAgents,
-  currentChat,
-  teamsList,
-  activeLabels,
-  draftMessage,
-  replyMode,
-  contextMenuChatId,
-} = useConversationHotKeys();
+const { bulkActionsHotKeys } = useBulkActionsHotKeys();
+const { conversationHotKeys } = useConversationHotKeys();
 
 const placeholder = computed(() => t('COMMAND_BAR.SEARCH_PLACEHOLDER'));
-const routeName = computed(() => route.name);
 
 const hotKeys = computed(() => [
   ...inboxHotKeys.value,
@@ -85,22 +73,11 @@ const onClosed = () => {
   }
 };
 
-watch(
-  [
-    routeName,
-    selectedConversations,
-    assignableAgents,
-    currentChat,
-    teamsList,
-    activeLabels,
-    draftMessage,
-    replyMode,
-    contextMenuChatId,
-  ],
-  () => {
-    setCommandBarData();
+watchEffect(() => {
+  if (ninjakeys.value) {
+    ninjakeys.value.data = hotKeys.value;
   }
-);
+});
 
 onMounted(setCommandBarData);
 </script>

app/javascript/dashboard/routes/dashboard/contacts/components/ContactsAdvancedFilters.vue

@@ -4,7 +4,7 @@ import FilterInputBox from '../../../../components/widgets/FilterInput/Index.vue
 import countries from 'shared/constants/countries.js';
 import { mapGetters } from 'vuex';
 import { filterAttributeGroups } from '../contactFilterItems';
-import filterMixin from 'shared/mixins/filterMixin';
+import { useFilter } from 'shared/composables/useFilter';
 import * as OPERATORS from 'dashboard/components/widgets/FilterInput/FilterOperatorTypes.js';
 import { CONTACTS_EVENTS } from '../../../../helper/AnalyticsHelper/events';
 import { validateConversationOrContactFilters } from 'dashboard/helper/validations.js';
@@ -13,7 +13,6 @@ export default {
   components: {
     FilterInputBox,
   },
-  mixins: [filterMixin],
   props: {
     onClose: {
       type: Function,
@@ -36,6 +35,15 @@ export default {
       default: '',
     },
   },
+  setup() {
+    const { setFilterAttributes } = useFilter({
+      filteri18nKey: 'CONTACTS_FILTER',
+      attributeModel: 'contact_attribute',
+    });
+    return {
+      setFilterAttributes,
+    };
+  },
   data() {
     return {
       show: true,
@@ -69,7 +77,10 @@ export default {
     },
   },
   mounted() {
-    this.setFilterAttributes();
+    const { filterGroups, filterTypes } = this.setFilterAttributes();
+    this.filterTypes = [...this.filterTypes, ...filterTypes];
+    this.filterGroups = filterGroups;
+
     if (this.getAppliedContactFilters.length) {
       this.appliedFilters = [...this.getAppliedContactFilters];
     } else if (!this.isSegmentsView) {

app/javascript/dashboard/routes/dashboard/conversation/search/PopOverSearch.vue

@@ -1,6 +1,5 @@
 <script>
 import { mapGetters } from 'vuex';
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
 import SwitchLayout from './SwitchLayout.vue';
 import { frontendURL } from 'dashboard/helper/URLHelper';
 export default {
@@ -14,7 +13,6 @@ export default {
       },
     },
   },
-  mixins: [messageFormatterMixin],
   props: {
     isOnExpandedLayout: {
       type: Boolean,

app/javascript/dashboard/routes/dashboard/inbox/components/InboxItemHeader.vue

@@ -2,7 +2,7 @@
 import { mapGetters } from 'vuex';
 import { useAlert } from 'dashboard/composables';
 import { getUnixTime } from 'date-fns';
-import { CMD_SNOOZE_NOTIFICATION } from 'dashboard/helper/commandBar/events';
+import { CMD_SNOOZE_NOTIFICATION } from 'dashboard/helper/commandbar/events';
 import wootConstants from 'dashboard/constants/globals';
 import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
 import { INBOX_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';

app/javascript/dashboard/routes/dashboard/settings/automation/AddAutomationRule.vue

@@ -1,9 +1,17 @@
 <script>
 import { mapGetters } from 'vuex';
-import automationMethodsMixin from 'dashboard/mixins/automations/methodsMixin';
 import FilterInputBox from 'dashboard/components/widgets/FilterInput/Index.vue';
 import AutomationActionInput from 'dashboard/components/widgets/AutomationActionInput.vue';
-
+import { useAutomation } from 'dashboard/composables/useAutomation';
+import { validateAutomation } from 'dashboard/helper/validations';
+import {
+  generateAutomationPayload,
+  getAttributes,
+  getInputType,
+  getOperators,
+  getCustomAttributeType,
+  showActionInput,
+} from 'dashboard/helper/automationHelper';
 import {
   AUTOMATION_RULE_EVENTS,
   AUTOMATION_ACTION_TYPES,
@@ -14,13 +22,38 @@ export default {
     FilterInputBox,
     AutomationActionInput,
   },
-  mixins: [automationMethodsMixin],
   props: {
     onClose: {
       type: Function,
       default: () => {},
     },
   },
+  setup() {
+    const {
+      onEventChange,
+      getConditionDropdownValues,
+      appendNewCondition,
+      appendNewAction,
+      removeFilter,
+      removeAction,
+      resetFilter,
+      resetAction,
+      getActionDropdownValues,
+      manifestCustomAttributes,
+    } = useAutomation();
+    return {
+      onEventChange,
+      getConditionDropdownValues,
+      appendNewCondition,
+      appendNewAction,
+      removeFilter,
+      removeAction,
+      resetFilter,
+      resetAction,
+      getActionDropdownValues,
+      manifestCustomAttributes,
+    };
+  },
   data() {
     return {
       automationTypes: JSON.parse(JSON.stringify(AUTOMATIONS)),
@@ -82,12 +115,24 @@ export default {
     this.$store.dispatch('labels/get');
     this.$store.dispatch('campaigns/get');
     this.allCustomAttributes = this.$store.getters['attributes/getAttributes'];
-    this.manifestCustomAttributes();
+    this.manifestCustomAttributes(this.automationTypes);
   },
   methods: {
+    getAttributes,
+    getInputType,
+    getOperators,
+    getCustomAttributeType,
+    showActionInput,
     isFeatureEnabled(flag) {
       return this.isFeatureEnabledonAccount(this.accountId, flag);
     },
+    emitSaveAutomation() {
+      this.errors = validateAutomation(this.automation);
+      if (Object.keys(this.errors).length === 0) {
+        const automation = generateAutomationPayload(this.automation);
+        this.$emit('saveAutomation', automation, this.mode);
+      }
+    },
   },
 };
 </script>
@@ -121,7 +166,7 @@ export default {
             <select
               v-model="automation.event_name"
               class="m-0"
-              @change="onEventChange()"
+              @change="onEventChange(automation)"
             >
               <option
                 v-for="event in automationRuleEvents"
@@ -154,9 +199,26 @@ export default {
               v-for="(condition, i) in automation.conditions"
               :key="i"
               v-model="automation.conditions[i]"
-              :filter-attributes="getAttributes(automation.event_name)"
-              :input-type="getInputType(automation.conditions[i].attribute_key)"
-              :operators="getOperators(automation.conditions[i].attribute_key)"
+              :filter-attributes="
+                getAttributes(automationTypes, automation.event_name)
+              "
+              :input-type="
+                getInputType(
+                  allCustomAttributes,
+                  automationTypes,
+                  automation,
+                  automation.conditions[i].attribute_key
+                )
+              "
+              :operators="
+                getOperators(
+                  allCustomAttributes,
+                  automationTypes,
+                  automation,
+                  mode,
+                  automation.conditions[i].attribute_key
+                )
+              "
               :dropdown-values="
                 getConditionDropdownValues(
                   automation.conditions[i].attribute_key
@@ -164,15 +226,26 @@ export default {
               "
               :show-query-operator="i !== automation.conditions.length - 1"
               :custom-attribute-type="
-                getCustomAttributeType(automation.conditions[i].attribute_key)
+                getCustomAttributeType(
+                  automationTypes,
+                  automation,
+                  automation.conditions[i].attribute_key
+                )
               "
               :error-message="
                 errors[`condition_${i}`]
                   ? $t(`AUTOMATION.ERRORS.${errors[`condition_${i}`]}`)
                   : ''
               "
-              @resetFilter="resetFilter(i, automation.conditions[i])"
-              @removeFilter="removeFilter(i)"
+              @resetFilter="
+                resetFilter(
+                  automation,
+                  automationTypes,
+                  i,
+                  automation.conditions[i]
+                )
+              "
+              @removeFilter="removeFilter(automation, i)"
             />
             <div class="mt-4">
               <woot-button
@@ -180,7 +253,7 @@ export default {
                 color-scheme="success"
                 variant="smooth"
                 size="small"
-                @click="appendNewCondition"
+                @click="appendNewCondition(automation)"
               >
                 {{ $t('AUTOMATION.ADD.CONDITION_BUTTON_LABEL') }}
               </woot-button>
@@ -205,15 +278,18 @@ export default {
                 getActionDropdownValues(automation.actions[i].action_name)
               "
               :show-action-input="
-                showActionInput(automation.actions[i].action_name)
+                showActionInput(
+                  automationActionTypes,
+                  automation.actions[i].action_name
+                )
               "
               :error-message="
                 errors[`action_${i}`]
                   ? $t(`AUTOMATION.ERRORS.${errors[`action_${i}`]}`)
                   : ''
               "
-              @resetAction="resetAction(i)"
-              @removeAction="removeAction(i)"
+              @resetAction="resetAction(automation, i)"
+              @removeAction="removeAction(automation, i)"
             />
             <div class="mt-4">
               <woot-button
@@ -221,7 +297,7 @@ export default {
                 color-scheme="success"
                 variant="smooth"
                 size="small"
-                @click="appendNewAction"
+                @click="appendNewAction(automation)"
               >
                 {{ $t('AUTOMATION.ADD.ACTION_BUTTON_LABEL') }}
               </woot-button>
@@ -234,7 +310,7 @@ export default {
             <woot-button class="button clear" @click.prevent="onClose">
               {{ $t('AUTOMATION.ADD.CANCEL_BUTTON_TEXT') }}
             </woot-button>
-            <woot-button @click="submitAutomation">
+            <woot-button @click="emitSaveAutomation">
               {{ $t('AUTOMATION.ADD.SUBMIT') }}
             </woot-button>
           </div>

app/javascript/dashboard/routes/dashboard/settings/automation/EditAutomationRule.vue

@@ -1,8 +1,18 @@
 <script>
 import { mapGetters } from 'vuex';
-import automationMethodsMixin from 'dashboard/mixins/automations/methodsMixin';
+import { useAutomation } from 'dashboard/composables/useAutomation';
 import FilterInputBox from 'dashboard/components/widgets/FilterInput/Index.vue';
 import AutomationActionInput from 'dashboard/components/widgets/AutomationActionInput.vue';
+import {
+  getFileName,
+  generateAutomationPayload,
+  getAttributes,
+  getInputType,
+  getOperators,
+  getCustomAttributeType,
+  showActionInput,
+} from 'dashboard/helper/automationHelper';
+import { validateAutomation } from 'dashboard/helper/validations';
 
 import {
   AUTOMATION_RULE_EVENTS,
@@ -15,7 +25,6 @@ export default {
     FilterInputBox,
     AutomationActionInput,
   },
-  mixins: [automationMethodsMixin],
   props: {
     onClose: {
       type: Function,
@@ -26,6 +35,34 @@ export default {
       default: () => {},
     },
   },
+  setup() {
+    const {
+      onEventChange,
+      getConditionDropdownValues,
+      appendNewCondition,
+      appendNewAction,
+      removeFilter,
+      removeAction,
+      resetFilter,
+      resetAction,
+      getActionDropdownValues,
+      formatAutomation,
+      manifestCustomAttributes,
+    } = useAutomation();
+    return {
+      onEventChange,
+      getConditionDropdownValues,
+      appendNewCondition,
+      appendNewAction,
+      removeFilter,
+      removeAction,
+      resetFilter,
+      resetAction,
+      getActionDropdownValues,
+      formatAutomation,
+      manifestCustomAttributes,
+    };
+  },
   data() {
     return {
       automationTypes: JSON.parse(JSON.stringify(AUTOMATIONS)),
@@ -61,14 +98,33 @@ export default {
     },
   },
   mounted() {
-    this.manifestCustomAttributes();
+    this.manifestCustomAttributes(this.automationTypes);
     this.allCustomAttributes = this.$store.getters['attributes/getAttributes'];
-    this.formatAutomation(this.selectedResponse);
+
+    this.automation = this.formatAutomation(
+      this.selectedResponse,
+      this.allCustomAttributes,
+      this.automationTypes,
+      this.automationActionTypes
+    );
   },
   methods: {
+    getFileName,
+    getAttributes,
+    getInputType,
+    getOperators,
+    getCustomAttributeType,
+    showActionInput,
     isFeatureEnabled(flag) {
       return this.isFeatureEnabledonAccount(this.accountId, flag);
     },
+    emitSaveAutomation() {
+      this.errors = validateAutomation(this.automation);
+      if (Object.keys(this.errors).length === 0) {
+        const automation = generateAutomationPayload(this.automation);
+        this.$emit('saveAutomation', automation, this.mode);
+      }
+    },
   },
 };
 </script>
@@ -99,7 +155,10 @@ export default {
         <div class="event_wrapper">
           <label :class="{ error: errors.event_name }">
             {{ $t('AUTOMATION.ADD.FORM.EVENT.LABEL') }}
-            <select v-model="automation.event_name" @change="onEventChange()">
+            <select
+              v-model="automation.event_name"
+              @change="onEventChange(automation)"
+            >
               <option
                 v-for="event in automationRuleEvents"
                 :key="event.key"
@@ -125,16 +184,37 @@ export default {
               v-for="(condition, i) in automation.conditions"
               :key="i"
               v-model="automation.conditions[i]"
-              :filter-attributes="getAttributes(automation.event_name)"
-              :input-type="getInputType(automation.conditions[i].attribute_key)"
-              :operators="getOperators(automation.conditions[i].attribute_key)"
+              :filter-attributes="
+                getAttributes(automationTypes, automation.event_name)
+              "
+              :input-type="
+                getInputType(
+                  allCustomAttributes,
+                  automationTypes,
+                  automation,
+                  automation.conditions[i].attribute_key
+                )
+              "
+              :operators="
+                getOperators(
+                  allCustomAttributes,
+                  automationTypes,
+                  automation,
+                  mode,
+                  automation.conditions[i].attribute_key
+                )
+              "
               :dropdown-values="
                 getConditionDropdownValues(
                   automation.conditions[i].attribute_key
                 )
               "
               :custom-attribute-type="
-                getCustomAttributeType(automation.conditions[i].attribute_key)
+                getCustomAttributeType(
+                  automationTypes,
+                  automation,
+                  automation.conditions[i].attribute_key
+                )
               "
               :show-query-operator="i !== automation.conditions.length - 1"
               :error-message="
@@ -142,8 +222,15 @@ export default {
                   ? $t(`AUTOMATION.ERRORS.${errors[`condition_${i}`]}`)
                   : ''
               "
-              @resetFilter="resetFilter(i, automation.conditions[i])"
-              @removeFilter="removeFilter(i)"
+              @resetFilter="
+                resetFilter(
+                  automation,
+                  automationTypes,
+                  i,
+                  automation.conditions[i]
+                )
+              "
+              @removeFilter="removeFilter(automation, i)"
             />
             <div class="mt-4">
               <woot-button
@@ -151,7 +238,7 @@ export default {
                 color-scheme="success"
                 variant="smooth"
                 size="small"
-                @click="appendNewCondition"
+                @click="appendNewCondition(automation)"
               >
                 {{ $t('AUTOMATION.ADD.CONDITION_BUTTON_LABEL') }}
               </woot-button>
@@ -173,15 +260,17 @@ export default {
               v-model="automation.actions[i]"
               :action-types="automationActionTypes"
               :dropdown-values="getActionDropdownValues(action.action_name)"
-              :show-action-input="showActionInput(action.action_name)"
+              :show-action-input="
+                showActionInput(automationActionTypes, action.action_name)
+              "
               :error-message="
                 errors[`action_${i}`]
                   ? $t(`AUTOMATION.ERRORS.${errors[`action_${i}`]}`)
                   : ''
               "
               :initial-file-name="getFileName(action, automation.files)"
-              @resetAction="resetAction(i)"
-              @removeAction="removeAction(i)"
+              @resetAction="resetAction(automation, i)"
+              @removeAction="removeAction(automation, i)"
             />
             <div class="mt-4">
               <woot-button
@@ -189,7 +278,7 @@ export default {
                 color-scheme="success"
                 variant="smooth"
                 size="small"
-                @click="appendNewAction"
+                @click="appendNewAction(automation)"
               >
                 {{ $t('AUTOMATION.ADD.ACTION_BUTTON_LABEL') }}
               </woot-button>
@@ -206,7 +295,7 @@ export default {
             >
               {{ $t('AUTOMATION.EDIT.CANCEL_BUTTON_TEXT') }}
             </woot-button>
-            <woot-button @click="submitAutomation">
+            <woot-button @click="emitSaveAutomation">
               {{ $t('AUTOMATION.EDIT.SUBMIT') }}
             </woot-button>
           </div>

app/javascript/dashboard/routes/dashboard/settings/billing/Index.vue

@@ -1,5 +1,5 @@
 <script>
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 
 import { mapGetters } from 'vuex';
 import { useAccount } from 'dashboard/composables/useAccount';
@@ -7,12 +7,12 @@ import BillingItem from './components/BillingItem.vue';
 
 export default {
   components: { BillingItem },
-  mixins: [messageFormatterMixin],
   setup() {
     const { accountId } = useAccount();
-
+    const { formatMessage } = useMessageFormatter();
     return {
       accountId,
+      formatMessage,
     };
   },
   computed: {

app/javascript/dashboard/routes/dashboard/settings/campaigns/AddCampaign.vue

@@ -4,7 +4,7 @@ import { useVuelidate } from '@vuelidate/core';
 import { required } from '@vuelidate/validators';
 import { useAlert } from 'dashboard/composables';
 import WootMessageEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
-import campaignMixin from 'shared/mixins/campaignMixin';
+import { useCampaign } from 'shared/composables/useCampaign';
 import WootDateTimePicker from 'dashboard/components/ui/DateTimePicker.vue';
 import { URLPattern } from 'urlpattern-polyfill';
 import { CAMPAIGNS_EVENTS } from '../../../../helper/AnalyticsHelper/events';
@@ -14,9 +14,9 @@ export default {
     WootDateTimePicker,
     WootMessageEditor,
   },
-  mixins: [campaignMixin],
   setup() {
-    return { v$: useVuelidate() };
+    const { campaignType, isOngoingType, isOneOffType } = useCampaign();
+    return { v$: useVuelidate(), campaignType, isOngoingType, isOneOffType };
   },
   data() {
     return {

app/javascript/dashboard/routes/dashboard/settings/campaigns/Campaign.vue

@@ -1,7 +1,7 @@
 <script>
 import { mapGetters } from 'vuex';
 import { useAlert } from 'dashboard/composables';
-import campaignMixin from 'shared/mixins/campaignMixin';
+import { useCampaign } from 'shared/composables/useCampaign';
 import CampaignsTable from './CampaignsTable.vue';
 import EditCampaign from './EditCampaign.vue';
 export default {
@@ -9,13 +9,16 @@ export default {
     CampaignsTable,
     EditCampaign,
   },
-  mixins: [campaignMixin],
   props: {
     type: {
       type: String,
       default: '',
     },
   },
+  setup() {
+    const { campaignType } = useCampaign();
+    return { campaignType };
+  },
   data() {
     return {
       showEditPopup: false,

app/javascript/dashboard/routes/dashboard/settings/campaigns/CampaignCard.vue

@@ -1,7 +1,7 @@
 <script>
 import UserAvatarWithName from 'dashboard/components/widgets/UserAvatarWithName.vue';
 import InboxName from 'dashboard/components/widgets/InboxName.vue';
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import { messageStamp } from 'shared/helpers/timeHelper';
 
 export default {
@@ -9,7 +9,6 @@ export default {
     UserAvatarWithName,
     InboxName,
   },
-  mixins: [messageFormatterMixin],
   props: {
     campaign: {
       type: Object,
@@ -20,7 +19,12 @@ export default {
       default: true,
     },
   },
-
+  setup() {
+    const { formatMessage } = useMessageFormatter();
+    return {
+      formatMessage,
+    };
+  },
   computed: {
     campaignStatus() {
       if (this.isOngoingType) {

app/javascript/dashboard/routes/dashboard/settings/campaigns/CampaignsTable.vue

@@ -1,7 +1,7 @@
 <script>
 import Spinner from 'shared/components/Spinner.vue';
 import EmptyState from 'dashboard/components/widgets/EmptyState.vue';
-import campaignMixin from 'shared/mixins/campaignMixin';
+import { useCampaign } from 'shared/composables/useCampaign';
 import CampaignCard from './CampaignCard.vue';
 
 export default {
@@ -10,9 +10,6 @@ export default {
     Spinner,
     CampaignCard,
   },
-
-  mixins: [campaignMixin],
-
   props: {
     campaigns: {
       type: Array,
@@ -27,7 +24,10 @@ export default {
       default: false,
     },
   },
-
+  setup() {
+    const { isOngoingType } = useCampaign();
+    return { isOngoingType };
+  },
   computed: {
     currentInboxId() {
       return this.$route.params.inboxId;

app/javascript/dashboard/routes/dashboard/settings/campaigns/EditCampaign.vue

@@ -4,14 +4,13 @@ import { useVuelidate } from '@vuelidate/core';
 import { required } from '@vuelidate/validators';
 import { useAlert } from 'dashboard/composables';
 import WootMessageEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
-import campaignMixin from 'shared/mixins/campaignMixin';
+import { useCampaign } from 'shared/composables/useCampaign';
 import { URLPattern } from 'urlpattern-polyfill';
 
 export default {
   components: {
     WootMessageEditor,
   },
-  mixins: [campaignMixin],
   props: {
     selectedCampaign: {
       type: Object,
@@ -19,7 +18,8 @@ export default {
     },
   },
   setup() {
-    return { v$: useVuelidate() };
+    const { isOngoingType } = useCampaign();
+    return { v$: useVuelidate(), isOngoingType };
   },
   data() {
     return {

app/javascript/dashboard/routes/dashboard/settings/campaigns/Index.vue

@@ -1,5 +1,5 @@
 <script>
-import campaignMixin from 'shared/mixins/campaignMixin';
+import { useCampaign } from 'shared/composables/useCampaign';
 import Campaign from './Campaign.vue';
 import AddCampaign from './AddCampaign.vue';
 
@@ -8,7 +8,10 @@ export default {
     Campaign,
     AddCampaign,
   },
-  mixins: [campaignMixin],
+  setup() {
+    const { isOngoingType } = useCampaign();
+    return { isOngoingType };
+  },
   data() {
     return { showAddPopup: false };
   },

app/javascript/dashboard/routes/dashboard/settings/integrations/Slack.vue

@@ -2,7 +2,6 @@
 import { mapGetters } from 'vuex';
 import globalConfigMixin from 'shared/mixins/globalConfigMixin';
 import Integration from './Integration.vue';
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
 import SelectChannelWarning from './Slack/SelectChannelWarning.vue';
 import SlackIntegrationHelpText from './Slack/SlackIntegrationHelpText.vue';
 import Spinner from 'shared/components/Spinner.vue';
@@ -13,7 +12,7 @@ export default {
     SelectChannelWarning,
     SlackIntegrationHelpText,
   },
-  mixins: [globalConfigMixin, messageFormatterMixin],
+  mixins: [globalConfigMixin],
   props: {
     code: { type: String, default: '' },
   },

app/javascript/dashboard/routes/dashboard/settings/integrations/Slack/SelectChannelWarning.vue

@@ -2,16 +2,22 @@
 import { mapGetters } from 'vuex';
 import { useAlert } from 'dashboard/composables';
 import globalConfigMixin from 'shared/mixins/globalConfigMixin';
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 
 export default {
-  mixins: [globalConfigMixin, messageFormatterMixin],
+  mixins: [globalConfigMixin],
   props: {
     hasConnectedAChannel: {
       type: Boolean,
       default: true,
     },
   },
+  setup() {
+    const { formatMessage } = useMessageFormatter();
+    return {
+      formatMessage,
+    };
+  },
   data() {
     return { selectedChannelId: '', availableChannels: [] };
   },

app/javascript/dashboard/routes/dashboard/settings/integrations/Slack/SlackIntegrationHelpText.vue

@@ -1,13 +1,18 @@
 <script>
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 export default {
-  mixins: [messageFormatterMixin],
   props: {
     selectedChannelName: {
       type: String,
       required: true,
     },
   },
+  setup() {
+    const { formatMessage } = useMessageFormatter();
+    return {
+      formatMessage,
+    };
+  },
 };
 </script>
 

app/javascript/dashboard/routes/dashboard/settings/reports/BotReports.vue

@@ -3,7 +3,6 @@ import { useAlert } from 'dashboard/composables';
 import BotMetrics from './components/BotMetrics.vue';
 import ReportFilterSelector from './components/FilterSelector.vue';
 import { GROUP_BY_FILTER } from './constants';
-import reportMixin from 'dashboard/mixins/reportMixin';
 import ReportContainer from './ReportContainer.vue';
 import { REPORTS_EVENTS } from '../../../../helper/AnalyticsHelper/events';
 
@@ -14,7 +13,6 @@ export default {
     ReportFilterSelector,
     ReportContainer,
   },
-  mixins: [reportMixin],
   data() {
     return {
       from: 0,

app/javascript/dashboard/routes/dashboard/settings/reports/Index.vue

@@ -4,7 +4,6 @@ import fromUnixTime from 'date-fns/fromUnixTime';
 import format from 'date-fns/format';
 import ReportFilterSelector from './components/FilterSelector.vue';
 import { GROUP_BY_FILTER } from './constants';
-import reportMixin from 'dashboard/mixins/reportMixin';
 import { REPORTS_EVENTS } from '../../../../helper/AnalyticsHelper/events';
 import ReportContainer from './ReportContainer.vue';
 
@@ -24,7 +23,6 @@ export default {
     ReportFilterSelector,
     ReportContainer,
   },
-  mixins: [reportMixin],
   data() {
     return {
       from: 0,

app/javascript/dashboard/routes/dashboard/settings/reports/ReportContainer.vue

@@ -1,19 +1,23 @@
 <script>
+import { mapGetters } from 'vuex';
+import { useReportMetrics } from 'dashboard/composables/useReportMetrics';
 import { GROUP_BY_FILTER, METRIC_CHART } from './constants';
 import fromUnixTime from 'date-fns/fromUnixTime';
 import format from 'date-fns/format';
 import { formatTime } from '@chatwoot/utils';
-import reportMixin from 'dashboard/mixins/reportMixin';
 import ChartStats from './components/ChartElements/ChartStats.vue';
 
 export default {
   components: { ChartStats },
-  mixins: [reportMixin],
   props: {
     groupBy: {
       type: Object,
       default: () => ({}),
     },
+    accountSummaryKey: {
+      type: String,
+      default: 'getAccountSummary',
+    },
     reportKeys: {
       type: Object,
       default: () => ({
@@ -27,7 +31,16 @@ export default {
       }),
     },
   },
+  setup(props) {
+    const { calculateTrend, isAverageMetricType } = useReportMetrics(
+      props.accountSummaryKey
+    );
+    return { calculateTrend, isAverageMetricType };
+  },
   computed: {
+    ...mapGetters({
+      accountReport: 'getAccountReports',
+    }),
     metrics() {
       const reportKeys = Object.keys(this.reportKeys);
       const infoText = {
@@ -121,12 +134,12 @@ export default {
 
 <template>
   <div
-    class="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 bg-white dark:bg-slate-800 p-2 border border-slate-100 dark:border-slate-700 rounded-md"
+    class="grid grid-cols-1 p-2 bg-white border rounded-md md:grid-cols-2 lg:grid-cols-3 dark:bg-slate-800 border-slate-100 dark:border-slate-700"
   >
     <div
       v-for="metric in metrics"
       :key="metric.KEY"
-      class="p-4 rounded-md mb-3"
+      class="p-4 mb-3 rounded-md"
     >
       <ChartStats :metric="metric" :account-summary-key="accountSummaryKey" />
       <div class="mt-4 h-72">
@@ -135,12 +148,12 @@ export default {
           class="text-xs"
           :message="$t('REPORT.LOADING_CHART')"
         />
-        <div v-else class="h-72 flex items-center justify-center">
+        <div v-else class="flex items-center justify-center h-72">
           <woot-bar
             v-if="accountReport.data[metric.KEY].length"
             :collection="getCollection(metric)"
             :chart-options="getChartOptions(metric)"
-            class="h-72 w-full"
+            class="w-full h-72"
           />
           <span v-else class="text-sm text-slate-600">
             {{ $t('REPORT.NO_ENOUGH_DATA') }}

app/javascript/dashboard/routes/dashboard/settings/reports/components/ChartElements/ChartStats.vue

@@ -1,25 +1,30 @@
-<script>
-import reportMixin from 'dashboard/mixins/reportMixin';
-export default {
-  mixins: [reportMixin],
-  props: {
-    metric: {
-      type: Object,
-      default: () => ({}),
-    },
+<script setup>
+import { useReportMetrics } from 'dashboard/composables/useReportMetrics';
+
+const props = defineProps({
+  metric: {
+    type: Object,
+    default: () => ({}),
   },
-  methods: {
-    trendColor(value, key) {
-      if (this.isAverageMetricType(key)) {
-        return value > 0
-          ? 'border-red-500 text-red-500'
-          : 'border-green-500 text-green-500';
-      }
-      return value < 0
-        ? 'border-red-500 text-red-500'
-        : 'border-green-500 text-green-500';
-    },
+  accountSummaryKey: {
+    type: String,
+    default: 'getAccountSummary',
   },
+});
+
+const { calculateTrend, displayMetric, isAverageMetricType } = useReportMetrics(
+  props.accountSummaryKey
+);
+
+const trendColor = (value, key) => {
+  if (isAverageMetricType(key)) {
+    return value > 0
+      ? 'border-red-500 text-red-500'
+      : 'border-green-500 text-green-500';
+  }
+  return value < 0
+    ? 'border-red-500 text-red-500'
+    : 'border-green-500 text-green-500';
 };
 </script>
 
@@ -29,7 +34,7 @@ export default {
       {{ metric.NAME }}
     </span>
     <div class="flex items-end">
-      <div class="font-medium text-xl">
+      <div class="text-xl font-medium">
         {{ displayMetric(metric.KEY) }}
       </div>
       <div v-if="metric.trend" class="text-xs ml-4 flex items-center mb-0.5">

app/javascript/dashboard/routes/dashboard/settings/reports/components/WootReports.vue

@@ -3,7 +3,6 @@ import { useAlert } from 'dashboard/composables';
 import ReportFilters from './ReportFilters.vue';
 import ReportContainer from '../ReportContainer.vue';
 import { GROUP_BY_FILTER } from '../constants';
-import reportMixin from '../../../../../mixins/reportMixin';
 import { generateFileName } from '../../../../../helper/downloadHelper';
 import { REPORTS_EVENTS } from '../../../../../helper/AnalyticsHelper/events';
 
@@ -22,7 +21,6 @@ export default {
     ReportFilters,
     ReportContainer,
   },
-  mixins: [reportMixin],
   props: {
     type: {
       type: String,

app/javascript/portal/components/SearchSuggestions.vue

@@ -1,10 +1,9 @@
 <script>
 import { ref, computed, nextTick } from 'vue';
 import { useKeyboardNavigableList } from 'dashboard/composables/useKeyboardNavigableList';
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 
 export default {
-  mixins: [messageFormatterMixin],
   props: {
     items: {
       type: Array,
@@ -30,7 +29,7 @@ export default {
   setup(props) {
     const selectedIndex = ref(-1);
     const portalSearchSuggestionsRef = ref(null);
-
+    const { highlightContent } = useMessageFormatter();
     const adjustScroll = () => {
       nextTick(() => {
         portalSearchSuggestionsRef.value.scrollTop = 102 * selectedIndex.value;
@@ -53,6 +52,7 @@ export default {
       selectedIndex,
       portalSearchSuggestionsRef,
       isSearchItemActive,
+      highlightContent,
     };
   },
 

app/javascript/shared/components/ChatOptions.vue

@@ -1,12 +1,11 @@
 <script>
 import ChatOption from 'shared/components/ChatOption.vue';
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 
 export default {
   components: {
     ChatOption,
   },
-  mixins: [messageFormatterMixin],
   props: {
     title: {
       type: String,
@@ -25,6 +24,12 @@ export default {
       default: false,
     },
   },
+  setup() {
+    const { formatMessage } = useMessageFormatter();
+    return {
+      formatMessage,
+    };
+  },
   methods: {
     isSelected(option) {
       return this.selected === option.id;

app/javascript/shared/composables/specs/useCampaign.spec.js

@@ -0,0 +1,47 @@
+import { describe, it, expect, vi } from 'vitest';
+import { useCampaign } from '../useCampaign';
+import { useRoute } from 'dashboard/composables/route';
+import { CAMPAIGN_TYPES } from '../../constants/campaign';
+
+// Mock the useRoute composable
+vi.mock('dashboard/composables/route', () => ({
+  useRoute: vi.fn(),
+}));
+
+describe('useCampaign', () => {
+  it('returns the correct campaign type for ongoing campaigns', () => {
+    useRoute.mockReturnValue({ name: 'ongoing_campaigns' });
+    const { campaignType } = useCampaign();
+    expect(campaignType.value).toBe(CAMPAIGN_TYPES.ONGOING);
+  });
+
+  it('returns the correct campaign type for one-off campaigns', () => {
+    useRoute.mockReturnValue({ name: 'one_off' });
+    const { campaignType } = useCampaign();
+    expect(campaignType.value).toBe(CAMPAIGN_TYPES.ONE_OFF);
+  });
+
+  it('isOngoingType returns true for ongoing campaigns', () => {
+    useRoute.mockReturnValue({ name: 'ongoing_campaigns' });
+    const { isOngoingType } = useCampaign();
+    expect(isOngoingType.value).toBe(true);
+  });
+
+  it('isOngoingType returns false for one-off campaigns', () => {
+    useRoute.mockReturnValue({ name: 'one_off' });
+    const { isOngoingType } = useCampaign();
+    expect(isOngoingType.value).toBe(false);
+  });
+
+  it('isOneOffType returns true for one-off campaigns', () => {
+    useRoute.mockReturnValue({ name: 'one_off' });
+    const { isOneOffType } = useCampaign();
+    expect(isOneOffType.value).toBe(true);
+  });
+
+  it('isOneOffType returns false for ongoing campaigns', () => {
+    useRoute.mockReturnValue({ name: 'ongoing_campaigns' });
+    const { isOneOffType } = useCampaign();
+    expect(isOneOffType.value).toBe(false);
+  });
+});

app/javascript/shared/composables/specs/useFilter.spec.js

@@ -0,0 +1,145 @@
+import { describe, it, expect, beforeEach, vi } from 'vitest';
+import { useFilter } from '../useFilter';
+import { useStore } from 'dashboard/composables/store';
+import { useI18n } from 'dashboard/composables/useI18n';
+
+// Mock the dependencies
+vi.mock('dashboard/composables/store');
+vi.mock('dashboard/composables/useI18n');
+
+describe('useFilter', () => {
+  // Setup mocks
+  beforeEach(() => {
+    vi.mocked(useStore).mockReturnValue({
+      getters: {
+        'attributes/getAttributesByModel': vi.fn(),
+      },
+    });
+    vi.mocked(useI18n).mockReturnValue({
+      t: vi.fn(key => key),
+    });
+  });
+
+  it('should return the correct functions', () => {
+    const {
+      setFilterAttributes,
+      initializeStatusAndAssigneeFilterToModal,
+      initializeInboxTeamAndLabelFilterToModal,
+    } = useFilter({ filteri18nKey: 'TEST', attributeModel: 'conversation' });
+
+    expect(setFilterAttributes).toBeDefined();
+    expect(initializeStatusAndAssigneeFilterToModal).toBeDefined();
+    expect(initializeInboxTeamAndLabelFilterToModal).toBeDefined();
+  });
+
+  describe('setFilterAttributes', () => {
+    it('should return filterGroups and filterTypes', () => {
+      const mockAttributes = [
+        {
+          attribute_key: 'test_key',
+          attribute_display_name: 'Test Name',
+          attribute_display_type: 'text',
+        },
+      ];
+      vi.mocked(useStore)().getters[
+        'attributes/getAttributesByModel'
+      ].mockReturnValue(mockAttributes);
+
+      const { setFilterAttributes } = useFilter({
+        filteri18nKey: 'TEST',
+        attributeModel: 'conversation',
+      });
+      const result = setFilterAttributes();
+
+      expect(result).toHaveProperty('filterGroups');
+      expect(result).toHaveProperty('filterTypes');
+      expect(result.filterGroups.length).toBeGreaterThan(0);
+      expect(result.filterTypes.length).toBeGreaterThan(0);
+    });
+  });
+
+  describe('initializeStatusAndAssigneeFilterToModal', () => {
+    it('should return status filter when activeStatus is provided', () => {
+      const { initializeStatusAndAssigneeFilterToModal } = useFilter({
+        filteri18nKey: 'TEST',
+        attributeModel: 'conversation',
+      });
+      const result = initializeStatusAndAssigneeFilterToModal('open', {}, '');
+
+      expect(result).toEqual({
+        attribute_key: 'status',
+        attribute_model: 'standard',
+        filter_operator: 'equal_to',
+        values: [
+          { id: 'open', name: 'CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.open.TEXT' },
+        ],
+        query_operator: 'and',
+        custom_attribute_type: '',
+      });
+    });
+
+    it('should return null when no active filters', () => {
+      const { initializeStatusAndAssigneeFilterToModal } = useFilter({
+        filteri18nKey: 'TEST',
+        attributeModel: 'conversation',
+      });
+      const result = initializeStatusAndAssigneeFilterToModal('', {}, '');
+
+      expect(result).toBeNull();
+    });
+  });
+
+  describe('initializeInboxTeamAndLabelFilterToModal', () => {
+    it('should return filters for inbox, team, and label when provided', () => {
+      const { initializeInboxTeamAndLabelFilterToModal } = useFilter({
+        filteri18nKey: 'TEST',
+        attributeModel: 'conversation',
+      });
+      const result = initializeInboxTeamAndLabelFilterToModal(
+        1,
+        { name: 'Inbox 1' },
+        2,
+        [{ id: 2, name: 'Team 2' }],
+        'Label 1'
+      );
+
+      expect(result).toHaveLength(3);
+      expect(result[0]).toHaveProperty('attribute_key', 'inbox_id');
+      expect(result[1]).toHaveProperty('attribute_key', 'team_id');
+      expect(result[2]).toHaveProperty('attribute_key', 'labels');
+    });
+
+    it('should return empty array when no filters are provided', () => {
+      const { initializeInboxTeamAndLabelFilterToModal } = useFilter({
+        filteri18nKey: 'TEST',
+        attributeModel: 'conversation',
+      });
+      const result = initializeInboxTeamAndLabelFilterToModal(
+        null,
+        null,
+        null,
+        null,
+        null
+      );
+
+      expect(result).toEqual([]);
+    });
+
+    it('should return only inbox filter when only inbox is provided', () => {
+      const { initializeInboxTeamAndLabelFilterToModal } = useFilter({
+        filteri18nKey: 'TEST',
+        attributeModel: 'conversation',
+      });
+      const result = initializeInboxTeamAndLabelFilterToModal(
+        1,
+        { name: 'Inbox 1' },
+        null,
+        null,
+        null
+      );
+
+      expect(result).toHaveLength(1);
+      expect(result[0]).toHaveProperty('attribute_key', 'inbox_id');
+    });
+  });
+});

app/javascript/shared/composables/specs/useMessageFormatter.spec.js

@@ -0,0 +1,79 @@
+import { useMessageFormatter } from '../useMessageFormatter';
+
+describe('useMessageFormatter', () => {
+  let messageFormatter;
+
+  beforeEach(() => {
+    messageFormatter = useMessageFormatter();
+  });
+
+  describe('formatMessage', () => {
+    it('should format a regular message correctly', () => {
+      const message = 'This is a [test](https://example.com) message';
+      const result = messageFormatter.formatMessage(message, false, false);
+      expect(result).toContain('<a href="https://example.com"');
+      expect(result).toContain('class="link"');
+    });
+
+    it('should format a tweet correctly', () => {
+      const message = '@user #hashtag';
+      const result = messageFormatter.formatMessage(message, true, false);
+      expect(result).toContain('<a href="http://twitter.com/user"');
+      expect(result).toContain('<a href="https://twitter.com/hashtag/hashtag"');
+    });
+
+    it('should not format mentions and hashtags for private notes', () => {
+      const message = '@user #hashtag';
+      const result = messageFormatter.formatMessage(message, false, true);
+      expect(result).not.toContain('<a href="http://twitter.com/user"');
+      expect(result).not.toContain(
+        '<a href="https://twitter.com/hashtag/hashtag"'
+      );
+    });
+  });
+
+  describe('truncateMessage', () => {
+    it('should not truncate short messages', () => {
+      const message = 'Short message';
+      const result = messageFormatter.truncateMessage(message);
+      expect(result).toBe(message);
+    });
+
+    it('should truncate long messages', () => {
+      const message = 'A'.repeat(150);
+      const result = messageFormatter.truncateMessage(message);
+      expect(result.length).toBe(100);
+      expect(result.endsWith('...')).toBe(true);
+    });
+  });
+
+  describe('highlightContent', () => {
+    it('should highlight search term in content', () => {
+      const content = 'This is a test message';
+      const searchTerm = 'test';
+      const highlightClass = 'highlight';
+      const result = messageFormatter.highlightContent(
+        content,
+        searchTerm,
+        highlightClass
+      );
+      expect(result.trim()).toBe(
+        'This is a <span class="highlight">test</span> message'
+      );
+    });
+
+    it('should handle special characters in search term', () => {
+      const content = 'This (message) contains [special] characters';
+      const searchTerm = '(message)';
+      const highlightClass = 'highlight';
+      const result = messageFormatter.highlightContent(
+        content,
+        searchTerm,
+        highlightClass
+      );
+      expect(result.trim()).toBe(
+        'This <span class="highlight">(message)</span> contains [special] characters'
+      );
+    });
+  });
+});

app/javascript/shared/composables/useCampaign.js

@@ -0,0 +1,43 @@
+import { computed } from 'vue';
+import { useRoute } from 'dashboard/composables/route';
+import { CAMPAIGN_TYPES } from '../constants/campaign';
+
+/**
+ * Composable to manage campaign types.
+ *
+ * @returns {Object} - Computed properties for campaign type and its checks.
+ */
+export const useCampaign = () => {
+  const route = useRoute();
+
+  /**
+   * Computed property to determine the current campaign type based on the route name.
+   */
+  const campaignType = computed(() => {
+    const campaignTypeMap = {
+      ongoing_campaigns: CAMPAIGN_TYPES.ONGOING,
+      one_off: CAMPAIGN_TYPES.ONE_OFF,
+    };
+    return campaignTypeMap[route.name];
+  });
+
+  /**
+   * Computed property to check if the current campaign type is 'ongoing'.
+   */
+  const isOngoingType = computed(() => {
+    return campaignType.value === CAMPAIGN_TYPES.ONGOING;
+  });
+
+  /**
+   * Computed property to check if the current campaign type is 'one-off'.
+   */
+  const isOneOffType = computed(() => {
+    return campaignType.value === CAMPAIGN_TYPES.ONE_OFF;
+  });
+
+  return {
+    campaignType,
+    isOngoingType,
+    isOneOffType,
+  };
+};

app/javascript/shared/composables/useFilter.js

@@ -0,0 +1,175 @@
+import wootConstants from 'dashboard/constants/globals';
+import { useStore } from 'dashboard/composables/store';
+import { useI18n } from 'dashboard/composables/useI18n';
+import { filterAttributeGroups } from 'dashboard/components/widgets/conversation/advancedFilterItems';
+import * as OPERATORS from 'dashboard/components/widgets/FilterInput/FilterOperatorTypes.js';
+
+const customAttributeInputType = key => {
+  switch (key) {
+    case 'date':
+      return 'date';
+    case 'text':
+      return 'plain_text';
+    case 'list':
+      return 'search_select';
+    case 'checkbox':
+      return 'search_select';
+    default:
+      return 'plain_text';
+  }
+};
+
+const getOperatorTypes = key => {
+  switch (key) {
+    case 'list':
+      return OPERATORS.OPERATOR_TYPES_1;
+    case 'text':
+      return OPERATORS.OPERATOR_TYPES_3;
+    case 'number':
+      return OPERATORS.OPERATOR_TYPES_1;
+    case 'link':
+      return OPERATORS.OPERATOR_TYPES_1;
+    case 'date':
+      return OPERATORS.OPERATOR_TYPES_4;
+    case 'checkbox':
+      return OPERATORS.OPERATOR_TYPES_1;
+    default:
+      return OPERATORS.OPERATOR_TYPES_1;
+  }
+};
+
+export const useFilter = ({ filteri18nKey, attributeModel }) => {
+  const { t: $t } = useI18n();
+  const { getters } = useStore();
+
+  const setFilterAttributes = () => {
+    const allCustomAttributes =
+      getters['attributes/getAttributesByModel'](attributeModel);
+
+    const customAttributesFormatted = {
+      name: $t(`${filteri18nKey}.GROUPS.CUSTOM_ATTRIBUTES`),
+      attributes: allCustomAttributes.map(attr => {
+        return {
+          key: attr.attribute_key,
+          name: attr.attribute_display_name,
+        };
+      }),
+    };
+
+    const allFilterGroups = filterAttributeGroups.map(group => {
+      return {
+        name: $t(`${filteri18nKey}.GROUPS.${group.i18nGroup}`),
+        attributes: group.attributes.map(attribute => {
+          return {
+            key: attribute.key,
+            name: $t(`${filteri18nKey}.ATTRIBUTES.${attribute.i18nKey}`),
+          };
+        }),
+      };
+    });
+
+    const customAttributeTypes = allCustomAttributes.map(attr => {
+      return {
+        attributeKey: attr.attribute_key,
+        attributeI18nKey: `CUSTOM_ATTRIBUTE_${attr.attribute_display_type.toUpperCase()}`,
+        inputType: customAttributeInputType(attr.attribute_display_type),
+        filterOperators: getOperatorTypes(attr.attribute_display_type),
+        attributeModel: 'custom_attributes',
+      };
+    });
+
+    return {
+      filterGroups: [...allFilterGroups, customAttributesFormatted],
+      filterTypes: [...customAttributeTypes],
+    };
+  };
+
+  const initializeStatusAndAssigneeFilterToModal = (
+    activeStatus,
+    currentUserDetails,
+    activeAssigneeTab
+  ) => {
+    if (activeStatus !== '') {
+      return {
+        attribute_key: 'status',
+        attribute_model: 'standard',
+        filter_operator: 'equal_to',
+        values: [
+          {
+            id: activeStatus,
+            name: $t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`),
+          },
+        ],
+        query_operator: 'and',
+        custom_attribute_type: '',
+      };
+    }
+    if (activeAssigneeTab === wootConstants.ASSIGNEE_TYPE.ME) {
+      return {
+        attribute_key: 'assignee_id',
+        filter_operator: 'equal_to',
+        values: currentUserDetails,
+        query_operator: 'and',
+        custom_attribute_type: '',
+      };
+    }
+    return null;
+  };
+
+  const initializeInboxTeamAndLabelFilterToModal = (
+    conversationInbox,
+    inbox,
+    teamId,
+    activeTeam,
+    label
+  ) => {
+    const filters = [];
+    if (conversationInbox) {
+      filters.push({
+        attribute_key: 'inbox_id',
+        attribute_model: 'standard',
+        filter_operator: 'equal_to',
+        values: [
+          {
+            id: conversationInbox,
+            name: inbox.name,
+          },
+        ],
+        query_operator: 'and',
+        custom_attribute_type: '',
+      });
+    }
+    if (teamId) {
+      filters.push({
+        attribute_key: 'team_id',
+        attribute_model: 'standard',
+        filter_operator: 'equal_to',
+        values: activeTeam,
+        query_operator: 'and',
+        custom_attribute_type: '',
+      });
+    }
+    if (label) {
+      filters.push({
+        attribute_key: 'labels',
+        attribute_model: 'standard',
+        filter_operator: 'equal_to',
+        values: [
+          {
+            id: label,
+            name: label,
+          },
+        ],
+        query_operator: 'and',
+        custom_attribute_type: '',
+      });
+    }
+    return filters;
+  };
+
+  return {
+    setFilterAttributes,
+    initializeStatusAndAssigneeFilterToModal,
+    initializeInboxTeamAndLabelFilterToModal,
+  };
+};

app/javascript/shared/composables/useMessageFormatter.js

@@ -0,0 +1,82 @@
+import MessageFormatter from '../helpers/MessageFormatter';
+
+/**
+ * A composable providing utility functions for message formatting.
+ *
+ * @returns {Object} A set of functions for message formatting.
+ */
+export const useMessageFormatter = () => {
+  /**
+   * Formats a message based on specified conditions.
+   *
+   * @param {string} message - The message to be formatted.
+   * @param {boolean} isATweet - Whether the message is a tweet.
+   * @param {boolean} isAPrivateNote - Whether the message is a private note.
+   * @returns {string} - The formatted message.
+   */
+  const formatMessage = (message, isATweet, isAPrivateNote) => {
+    const messageFormatter = new MessageFormatter(
+      message,
+      isATweet,
+      isAPrivateNote
+    );
+    return messageFormatter.formattedMessage;
+  };
+
+  /**
+   * Converts a message to plain text.
+   *
+   * @param {string} message - The message to be converted.
+   * @param {boolean} isATweet - Whether the message is a tweet.
+   * @returns {string} - The plain text message.
+   */
+  const getPlainText = (message, isATweet) => {
+    const messageFormatter = new MessageFormatter(message, isATweet);
+    return messageFormatter.plainText;
+  };
+
+  /**
+   * Truncates a description to a maximum length of 100 characters.
+   *
+   * @param {string} [description=''] - The description to be truncated.
+   * @returns {string} - The truncated description.
+   */
+  const truncateMessage = (description = '') => {
+    if (description.length < 100) {
+      return description;
+    }
+
+    return `${description.slice(0, 97)}...`;
+  };
+
+  /**
+   * Highlights occurrences of a search term within given content.
+   *
+   * @param {string} [content=''] - The content in which to search.
+   * @param {string} [searchTerm=''] - The term to search for.
+   * @param {string} [highlightClass=''] - The CSS class to apply to the highlighted term.
+   * @returns {string} - The content with highlighted terms.
+   */
+  const highlightContent = (
+    content = '',
+    searchTerm = '',
+    highlightClass = ''
+  ) => {
+    const plainTextContent = getPlainText(content);
+
+    // https://developer.mozilla.org/en-US/docs/Web/JavaScript/Guide/Regular_Expressions#escaping
+    const escapedSearchTerm = searchTerm.replace(/[.*+?^${}()|[\]\\]/g, '\\$&');
+
+    return plainTextContent.replace(
+      new RegExp(`(${escapedSearchTerm})`, 'ig'),
+      `<span class="${highlightClass}">$1</span>`
+    );
+  };
+
+  return {
+    formatMessage,
+    getPlainText,
+    truncateMessage,
+    highlightContent,
+  };
+};

app/javascript/shared/mixins/campaignMixin.js

@@ -1,19 +0,0 @@
-import { CAMPAIGN_TYPES } from '../constants/campaign';
-
-export default {
-  computed: {
-    campaignType() {
-      const campaignTypeMap = {
-        ongoing_campaigns: CAMPAIGN_TYPES.ONGOING,
-        one_off: CAMPAIGN_TYPES.ONE_OFF,
-      };
-      return campaignTypeMap[this.$route.name];
-    },
-    isOngoingType() {
-      return this.campaignType === CAMPAIGN_TYPES.ONGOING;
-    },
-    isOneOffType() {
-      return this.campaignType === CAMPAIGN_TYPES.ONE_OFF;
-    },
-  },
-};

app/javascript/shared/mixins/filterMixin.js

@@ -1,119 +0,0 @@
-import wootConstants from 'dashboard/constants/globals';
-
-export default {
-  methods: {
-    setFilterAttributes() {
-      const allCustomAttributes = this.$store.getters[
-        'attributes/getAttributesByModel'
-      ](this.attributeModel);
-      const customAttributesFormatted = {
-        name: this.$t(`${this.filtersFori18n}.GROUPS.CUSTOM_ATTRIBUTES`),
-        attributes: allCustomAttributes.map(attr => {
-          return {
-            key: attr.attribute_key,
-            name: attr.attribute_display_name,
-          };
-        }),
-      };
-      const allFilterGroups = this.filterAttributeGroups.map(group => {
-        return {
-          name: this.$t(`${this.filtersFori18n}.GROUPS.${group.i18nGroup}`),
-          attributes: group.attributes.map(attribute => {
-            return {
-              key: attribute.key,
-              name: this.$t(
-                `${this.filtersFori18n}.ATTRIBUTES.${attribute.i18nKey}`
-              ),
-            };
-          }),
-        };
-      });
-      const customAttributeTypes = allCustomAttributes.map(attr => {
-        return {
-          attributeKey: attr.attribute_key,
-          attributeI18nKey: `CUSTOM_ATTRIBUTE_${attr.attribute_display_type.toUpperCase()}`,
-          inputType: this.customAttributeInputType(attr.attribute_display_type),
-          filterOperators: this.getOperatorTypes(attr.attribute_display_type),
-          attributeModel: 'custom_attributes',
-        };
-      });
-      this.filterTypes = [...this.filterTypes, ...customAttributeTypes];
-      this.filterGroups = [...allFilterGroups, customAttributesFormatted];
-    },
-
-    initializeExistingFilterToModal() {
-      this.initializeStatusAndAssigneeFilterToModal();
-      this.initializeInboxTeamAndLabelFilterToModal();
-    },
-    initializeStatusAndAssigneeFilterToModal() {
-      if (this.activeStatus !== '') {
-        this.appliedFilter.push({
-          attribute_key: 'status',
-          attribute_model: 'standard',
-          filter_operator: 'equal_to',
-          values: [
-            {
-              id: this.activeStatus,
-              name: this.$t(
-                `CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${this.activeStatus}.TEXT`
-              ),
-            },
-          ],
-          query_operator: 'and',
-          custom_attribute_type: '',
-        });
-      }
-      if (this.activeAssigneeTab === wootConstants.ASSIGNEE_TYPE.ME) {
-        this.appliedFilter.push({
-          attribute_key: 'assignee_id',
-          filter_operator: 'equal_to',
-          values: this.currentUserDetails,
-          query_operator: 'and',
-          custom_attribute_type: '',
-        });
-      }
-    },
-    initializeInboxTeamAndLabelFilterToModal() {
-      if (this.conversationInbox) {
-        this.appliedFilter.push({
-          attribute_key: 'inbox_id',
-          attribute_model: 'standard',
-          filter_operator: 'equal_to',
-          values: [
-            {
-              id: this.conversationInbox,
-              name: this.inbox.name,
-            },
-          ],
-          query_operator: 'and',
-          custom_attribute_type: '',
-        });
-      }
-      if (this.teamId) {
-        this.appliedFilter.push({
-          attribute_key: 'team_id',
-          attribute_model: 'standard',
-          filter_operator: 'equal_to',
-          values: this.activeTeam,
-          query_operator: 'and',
-          custom_attribute_type: '',
-        });
-      }
-      if (this.label) {
-        this.appliedFilter.push({
-          attribute_key: 'labels',
-          attribute_model: 'standard',
-          filter_operator: 'equal_to',
-          values: [
-            {
-              id: this.label,
-              name: this.label,
-            },
-          ],
-          query_operator: 'and',
-          custom_attribute_type: '',
-        });
-      }
-    },
-  },
-};

app/javascript/shared/mixins/messageFormatterMixin.js

@@ -1,40 +0,0 @@
-import MessageFormatter from '../helpers/MessageFormatter';
-
-export default {
-  methods: {
-    formatMessage(message, isATweet, isAPrivateNote) {
-      const messageFormatter = new MessageFormatter(
-        message,
-        isATweet,
-        isAPrivateNote
-      );
-      return messageFormatter.formattedMessage;
-    },
-    getPlainText(message, isATweet) {
-      const messageFormatter = new MessageFormatter(message, isATweet);
-      return messageFormatter.plainText;
-    },
-    truncateMessage(description = '') {
-      if (description.length < 100) {
-        return description;
-      }
-
-      return `${description.slice(0, 97)}...`;
-    },
-
-    highlightContent(content = '', searchTerm = '', highlightClass = '') {
-      const plainTextContent = this.getPlainText(content);
-
-      // https://developer.mozilla.org/en-US/docs/Web/JavaScript/Guide/Regular_Expressions#escaping
-      const escapedSearchTerm = searchTerm.replace(
-        /[.*+?^${}()|[\]\\]/g,
-        '\\$&'
-      );
-
-      return plainTextContent.replace(
-        new RegExp(`(${escapedSearchTerm})`, 'ig'),
-        `<span class="${highlightClass}">$1</span>`
-      );
-    },
-  },
-};

app/javascript/shared/mixins/specs/automationMixin.spec.js

@@ -1,450 +0,0 @@
-import methodsMixin from '../../../dashboard/mixins/automations/methodsMixin';
-import {
-  automation,
-  customAttributes,
-  agents,
-  booleanFilterOptions,
-  teams,
-  labels,
-  statusFilterOptions,
-  campaigns,
-  contacts,
-  inboxes,
-  languages,
-  countries,
-  slaPolicies,
-  MESSAGE_CONDITION_VALUES,
-  automationToSubmit,
-  savedAutomation,
-} from './automationFixtures';
-import {
-  AUTOMATIONS,
-  AUTOMATION_ACTION_TYPES,
-} from '../../../dashboard/routes/dashboard/settings/automation/constants.js';
-
-import { createWrapper, createLocalVue } from '@vue/test-utils';
-import Vue from 'vue';
-import Vuex from 'vuex';
-const localVue = createLocalVue();
-localVue.use(Vuex);
-
-// Vuelidate required to test submit method
-
-const createComponent = (
-  mixins,
-  data,
-  // eslint-disable-next-line default-param-last
-  computed = {},
-  // eslint-disable-next-line default-param-last
-  methods = {},
-  validations
-) => {
-  const Component = {
-    render() {},
-    mixins,
-    data,
-    computed,
-    methods,
-    validations,
-  };
-  const Constructor = Vue.extend(Component);
-  const vm = new Constructor().$mount();
-  return createWrapper(vm);
-};
-
-const generateComputedProperties = () => {
-  return {
-    statusFilterOptions() {
-      return statusFilterOptions;
-    },
-    agents() {
-      return agents;
-    },
-    customAttributes() {
-      return customAttributes;
-    },
-    labels() {
-      return labels;
-    },
-    teams() {
-      return teams;
-    },
-    booleanFilterOptions() {
-      return booleanFilterOptions;
-    },
-    campaigns() {
-      return campaigns;
-    },
-    contacts() {
-      return contacts;
-    },
-    inboxes() {
-      return inboxes;
-    },
-    languages() {
-      return languages;
-    },
-    countries() {
-      return countries;
-    },
-    slaPolicies() {
-      return slaPolicies;
-    },
-    MESSAGE_CONDITION_VALUES() {
-      return MESSAGE_CONDITION_VALUES;
-    },
-  };
-};
-
-describe('automationMethodsMixin', () => {
-  it('getFileName returns the correct file name', () => {
-    const data = () => {
-      return {};
-    };
-    const wrapper = createComponent([methodsMixin], data);
-    expect(
-      wrapper.vm.getFileName(automation.actions[0], automation.files)
-    ).toEqual(automation.files[0].filename);
-  });
-
-  it('getAttributes returns all attributes', () => {
-    const data = () => {
-      return {
-        automationTypes: AUTOMATIONS,
-      };
-    };
-    const wrapper = createComponent([methodsMixin], data);
-    expect(wrapper.vm.getAttributes('conversation_created')).toEqual(
-      AUTOMATIONS.conversation_created.conditions
-    );
-  });
-
-  it('getAttributes returns all respective attributes', () => {
-    const data = () => {
-      return {
-        allCustomAttributes: customAttributes,
-        automationTypes: AUTOMATIONS,
-        automation,
-      };
-    };
-    const wrapper = createComponent([methodsMixin], data);
-    expect(wrapper.vm.getInputType('status')).toEqual('multi_select');
-    expect(wrapper.vm.getInputType('my_list')).toEqual('search_select');
-  });
-
-  it('getOperators returns all respective operators', () => {
-    const data = () => {
-      return {
-        allCustomAttributes: customAttributes,
-        automationTypes: AUTOMATIONS,
-        automation,
-      };
-    };
-    const wrapper = createComponent([methodsMixin], data);
-    expect(wrapper.vm.getOperators('status')).toEqual(
-      AUTOMATIONS.conversation_created.conditions[0].filterOperators
-    );
-  });
-
-  it('getAutomationType returns the correct automationType', () => {
-    const data = () => {
-      return {
-        automationTypes: AUTOMATIONS,
-        automation,
-      };
-    };
-    const wrapper = createComponent([methodsMixin], data);
-    expect(wrapper.vm.getAutomationType('status')).toEqual(
-      AUTOMATIONS[automation.event_name].conditions[0]
-    );
-  });
-
-  it('getConditionDropdownValues returns respective condition dropdown values', () => {
-    const computed = generateComputedProperties();
-    const data = () => {
-      return {
-        allCustomAttributes: customAttributes,
-      };
-    };
-    const wrapper = createComponent([methodsMixin], data, computed);
-    expect(wrapper.vm.getConditionDropdownValues('status')).toEqual(
-      statusFilterOptions
-    );
-    expect(wrapper.vm.getConditionDropdownValues('team_id')).toEqual(teams);
-    expect(wrapper.vm.getConditionDropdownValues('assignee_id')).toEqual(
-      agents
-    );
-    expect(wrapper.vm.getConditionDropdownValues('contact')).toEqual(contacts);
-    expect(wrapper.vm.getConditionDropdownValues('inbox_id')).toEqual(inboxes);
-    expect(wrapper.vm.getConditionDropdownValues('campaigns')).toEqual(
-      campaigns
-    );
-    expect(wrapper.vm.getConditionDropdownValues('browser_language')).toEqual(
-      languages
-    );
-    expect(wrapper.vm.getConditionDropdownValues('country_code')).toEqual(
-      countries
-    );
-    expect(wrapper.vm.getConditionDropdownValues('message_type')).toEqual(
-      MESSAGE_CONDITION_VALUES
-    );
-  });
-
-  it('appendNewCondition appends a new condition to the automation data property', () => {
-    const condition = {
-      attribute_key: 'status',
-      filter_operator: 'equal_to',
-      values: '',
-      query_operator: 'and',
-      custom_attribute_type: '',
-    };
-    const data = () => {
-      return {
-        automation,
-      };
-    };
-    const wrapper = createComponent([methodsMixin], data);
-    wrapper.vm.appendNewCondition();
-    expect(automation.conditions[automation.conditions.length - 1]).toEqual(
-      condition
-    );
-  });
-
-  it('appendNewAction appends a new condition to the automation data property', () => {
-    const action = {
-      action_name: 'assign_agent',
-      action_params: [],
-    };
-    const data = () => {
-      return {
-        automation,
-      };
-    };
-    const wrapper = createComponent([methodsMixin], data);
-    wrapper.vm.appendNewAction();
-    expect(automation.actions[automation.actions.length - 1]).toEqual(action);
-  });
-
-  it('removeFilter removes the given condition in the automation', () => {
-    const data = () => {
-      return {
-        automation,
-      };
-    };
-    const wrapper = createComponent([methodsMixin], data);
-    wrapper.vm.removeFilter(0);
-    expect(automation.conditions.length).toEqual(1);
-  });
-
-  it('removeAction removes the given action in the automation', () => {
-    const data = () => {
-      return {
-        automation,
-      };
-    };
-    const wrapper = createComponent([methodsMixin], data);
-    wrapper.vm.removeAction(0);
-    expect(automation.actions.length).toEqual(1);
-  });
-
-  it('resetFilter resets the current automation conditions', () => {
-    const data = () => {
-      return {
-        automation: automationToSubmit,
-        automationTypes: AUTOMATIONS,
-      };
-    };
-    const conditionAfterReset = {
-      attribute_key: 'status',
-      filter_operator: 'equal_to',
-      values: '',
-      query_operator: 'and',
-      custom_attribute_type: '',
-    };
-    const wrapper = createComponent([methodsMixin], data);
-    wrapper.vm.resetFilter(0, automationToSubmit.conditions[0]);
-    expect(automation.conditions[0]).toEqual(conditionAfterReset);
-  });
-
-  it('showUserInput returns boolean value based on the operator type', () => {
-    const data = () => {
-      return {};
-    };
-    const wrapper = createComponent([methodsMixin], data);
-    expect(wrapper.vm.showUserInput('is_present')).toBeFalsy();
-    expect(wrapper.vm.showUserInput('is_not_present')).toBeFalsy();
-    expect(wrapper.vm.showUserInput('equal_to')).toBeTruthy();
-    expect(wrapper.vm.showUserInput('not_equal_to')).toBeTruthy();
-  });
-
-  it('showActionInput returns boolean value based on the action type', () => {
-    const data = () => {
-      return {
-        automationActionTypes: AUTOMATION_ACTION_TYPES,
-      };
-    };
-    const wrapper = createComponent([methodsMixin], data);
-    expect(wrapper.vm.showActionInput('send_email_to_team')).toBeFalsy();
-    expect(wrapper.vm.showActionInput('send_message')).toBeFalsy();
-    expect(wrapper.vm.showActionInput('send_webhook_event')).toBeTruthy();
-    expect(wrapper.vm.showActionInput('resolve_conversation')).toBeFalsy();
-    expect(wrapper.vm.showActionInput('add_label')).toBeTruthy();
-  });
-
-  it('resetAction resets the action to default state', () => {
-    const data = () => {
-      return {
-        automation,
-      };
-    };
-    const wrapper = createComponent([methodsMixin], data);
-    wrapper.vm.resetAction(0);
-    expect(automation.actions[0].action_params).toEqual([]);
-  });
-
-  it('manifestConditions resets the action to default state', () => {
-    const data = () => {
-      return {
-        automation: {},
-        allCustomAttributes: customAttributes,
-        automationTypes: AUTOMATIONS,
-      };
-    };
-    const methods = {
-      getConditionDropdownValues() {
-        return statusFilterOptions;
-      },
-    };
-
-    const manifestedConditions = [
-      {
-        values: [
-          {
-            id: 'open',
-            name: 'Open',
-          },
-        ],
-        attribute_key: 'status',
-        filter_operator: 'equal_to',
-        query_operator: 'and',
-      },
-    ];
-    const wrapper = createComponent([methodsMixin], data, {}, methods);
-    expect(wrapper.vm.manifestConditions(savedAutomation)).toEqual(
-      manifestedConditions
-    );
-  });
-
-  it('generateActionsArray return the manifested actions array', () => {
-    const data = () => {
-      return {
-        automationActionTypes: AUTOMATION_ACTION_TYPES,
-      };
-    };
-    const computed = {
-      agents() {
-        return agents;
-      },
-      labels() {
-        return labels;
-      },
-      teams() {
-        return teams;
-      },
-    };
-
-    const methods = {
-      getActionDropdownValues() {
-        return [
-          {
-            id: 2,
-            name: 'testlabel',
-          },
-          {
-            id: 1,
-            name: 'snoozes',
-          },
-        ];
-      },
-    };
-    const testAction = {
-      action_name: 'add_label',
-      action_params: [2],
-    };
-
-    const expectedActionArray = [
-      {
-        id: 2,
-        name: 'testlabel',
-      },
-    ];
-
-    const wrapper = createComponent([methodsMixin], data, computed, methods);
-    expect(wrapper.vm.generateActionsArray(testAction)).toEqual(
-      expectedActionArray
-    );
-  });
-
-  it('manifestActions manifest the received action and generate the correct array', () => {
-    const data = () => {
-      return {
-        automation: {},
-        allCustomAttributes: customAttributes,
-        automationTypes: AUTOMATIONS,
-      };
-    };
-    const methods = {
-      generateActionsArray() {
-        return [
-          {
-            id: 2,
-            name: 'testlabel',
-          },
-        ];
-      },
-    };
-    const expectedActions = [
-      {
-        action_name: 'add_label',
-        action_params: [
-          {
-            id: 2,
-            name: 'testlabel',
-          },
-        ],
-      },
-    ];
-    const wrapper = createComponent([methodsMixin], data, {}, methods);
-    expect(wrapper.vm.manifestActions(savedAutomation)).toEqual(
-      expectedActions
-    );
-  });
-
-  it('getActionDropdownValues returns Action dropdown Values', () => {
-    const data = () => {
-      return {};
-    };
-    const computed = {
-      agents() {
-        return agents;
-      },
-      labels() {
-        return labels;
-      },
-      teams() {
-        return teams;
-      },
-      slaPolicies() {
-        return slaPolicies;
-      },
-    };
-    const expectedActionDropdownValues = [
-      { id: 'testlabel', name: 'testlabel' },
-      { id: 'snoozes', name: 'snoozes' },
-    ];
-    const wrapper = createComponent([methodsMixin], data, computed);
-    expect(wrapper.vm.getActionDropdownValues('add_label')).toEqual(
-      expectedActionDropdownValues
-    );
-  });
-});

app/javascript/shared/mixins/specs/campaignMixin.spec.js

@@ -1,34 +0,0 @@
-import { shallowMount } from '@vue/test-utils';
-import campaignMixin from '../campaignMixin';
-
-const buildComponent = routeName => ({
-  template: '<div></div>',
-  computed: {
-    $route() {
-      return { name: routeName };
-    },
-  },
-  mixins: [campaignMixin],
-});
-
-describe('campaignMixin', () => {
-  beforeEach(() => {
-    global.window = Object.create(window);
-  });
-  it('returns the correct campaign type', () => {
-    const Component = buildComponent('one_off');
-    const wrapper = shallowMount(Component);
-    expect(wrapper.vm.campaignType).toBe('one_off');
-  });
-  it('isOneOffType returns true if path is one_off', () => {
-    const Component = buildComponent('one_off');
-    const wrapper = shallowMount(Component);
-    expect(wrapper.vm.isOneOffType).toBe(true);
-  });
-
-  it('isOngoingType returns true if path is ongoing_campaigns', () => {
-    const Component = buildComponent('ongoing_campaigns');
-    const wrapper = shallowMount(Component);
-    expect(wrapper.vm.isOngoingType).toBe(true);
-  });
-});

app/javascript/shared/mixins/specs/filterMixin.spec.js

@@ -1,17 +0,0 @@
-import filterMixin from '../filterMixin';
-import { shallowMount } from '@vue/test-utils';
-import MockComponent from './MockComponent.vue';
-
-describe('Test mixin function', () => {
-  const wrapper = shallowMount(MockComponent, {
-    mixins: [filterMixin],
-  });
-
-  it('should return proper value from bool', () => {
-    expect(wrapper.vm.setFilterAttributes).toBeTruthy();
-  });
-
-  it('should return proper value from bool', () => {
-    expect(wrapper.vm.initializeExistingFilterToModal).toBeTruthy();
-  });
-});

app/javascript/shared/mixins/specs/messageFormatterMixin.spec.js

@@ -1,17 +0,0 @@
-import { shallowMount } from '@vue/test-utils';
-import messageFormatterMixin from '../messageFormatterMixin';
-
-describe('messageFormatterMixin', () => {
-  it('returns correct plain text', () => {
-    const Component = {
-      render() {},
-      mixins: [messageFormatterMixin],
-    };
-    const wrapper = shallowMount(Component);
-    const message =
-      '<b>Chatwoot is an opensource tool. https://www.chatwoot.com</b>';
-    expect(wrapper.vm.getPlainText(message)).toMatch(
-      'Chatwoot is an opensource tool. https://www.chatwoot.com'
-    );
-  });
-});

app/javascript/superadmin_pages/views/playground/Index.vue

@@ -1,5 +1,5 @@
 <script>
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import PlaygroundHeader from '../../components/playground/Header.vue';
 import UserMessage from '../../components/playground/UserMessage.vue';
 import BotMessage from '../../components/playground/BotMessage.vue';
@@ -12,13 +12,18 @@ export default {
     BotMessage,
     TypingIndicator,
   },
-  mixins: [messageFormatterMixin],
   props: {
     componentData: {
       type: Object,
       default: () => ({}),
     },
   },
+  setup() {
+    const { formatMessage } = useMessageFormatter();
+    return {
+      formatMessage,
+    };
+  },
   data() {
     return { messages: [], messageContent: '', isWaiting: false };
   },

app/javascript/widget/App.vue

@@ -4,7 +4,7 @@ import { setHeader } from 'widget/helpers/axios';
 import addHours from 'date-fns/addHours';
 import { IFrameHelper, RNHelper } from 'widget/helpers/utils';
 import configMixin from './mixins/configMixin';
-import availabilityMixin from 'widget/mixins/availability';
+import { useAvailability } from 'widget/composables/useAvailability';
 import { getLocale } from './helpers/urlParamsHelper';
 import { isEmptyObject } from 'widget/helpers/utils';
 import Spinner from 'shared/components/Spinner.vue';
@@ -27,13 +27,17 @@ export default {
   components: {
     Spinner,
   },
-  mixins: [availabilityMixin, configMixin, routerMixin, darkModeMixin],
+  mixins: [configMixin, routerMixin, darkModeMixin],
   data() {
     return {
       isMobile: false,
       campaignsSnoozedTill: undefined,
     };
   },
+  setup() {
+    const { isInBusinessHours } = useAvailability();
+    return { isInBusinessHours };
+  },
   computed: {
     ...mapGetters({
       activeCampaign: 'campaign/getActiveCampaign',

app/javascript/widget/components/AgentMessageBubble.vue

@@ -1,5 +1,5 @@
 <script>
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import ChatCard from 'shared/components/ChatCard.vue';
 import ChatForm from 'shared/components/ChatForm.vue';
 import ChatOptions from 'shared/components/ChatOptions.vue';
@@ -20,7 +20,7 @@ export default {
     CustomerSatisfaction,
     IntegrationCard,
   },
-  mixins: [messageFormatterMixin, darkModeMixin],
+  mixins: [darkModeMixin],
   props: {
     message: { type: String, default: null },
     contentType: { type: String, default: null },
@@ -31,6 +31,16 @@ export default {
       default: () => {},
     },
   },
+  setup() {
+    const { formatMessage, getPlainText, truncateMessage, highlightContent } =
+      useMessageFormatter();
+    return {
+      formatMessage,
+      getPlainText,
+      truncateMessage,
+      highlightContent,
+    };
+  },
   computed: {
     isTemplate() {
       return this.messageType === 3;

app/javascript/widget/components/ChatHeader.vue

@@ -1,5 +1,5 @@
 <script>
-import availabilityMixin from 'widget/mixins/availability';
+import { useAvailability } from 'widget/composables/useAvailability';
 import nextAvailabilityTime from 'widget/mixins/nextAvailabilityTime';
 import FluentIcon from 'shared/components/FluentIcon/Index.vue';
 import HeaderActions from './HeaderActions.vue';
@@ -12,7 +12,7 @@ export default {
     FluentIcon,
     HeaderActions,
   },
-  mixins: [nextAvailabilityTime, availabilityMixin, routerMixin, darkMixin],
+  mixins: [nextAvailabilityTime, routerMixin, darkMixin],
   props: {
     avatarUrl: {
       type: String,
@@ -35,16 +35,11 @@ export default {
       default: () => {},
     },
   },
-  computed: {
-    isOnline() {
-      const { workingHoursEnabled } = this.channelConfig;
-      const anyAgentOnline = this.availableAgents.length > 0;
-
-      if (workingHoursEnabled) {
-        return this.isInBetweenTheWorkingHours;
-      }
-      return anyAgentOnline;
-    },
+  setup(props) {
+    const { isOnline, replyWaitMessage } = useAvailability(
+      props.availableAgents
+    );
+    return { isOnline, replyWaitMessage };
   },
   methods: {
     onBackButtonClick() {

app/javascript/widget/components/PreChat/Form.vue

@@ -5,7 +5,7 @@ import { mapGetters } from 'vuex';
 import { getContrastingTextColor } from '@chatwoot/utils';
 import { isEmptyObject } from 'widget/helpers/utils';
 import { getRegexp } from 'shared/helpers/Validators';
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import routerMixin from 'widget/mixins/routerMixin';
 import darkModeMixin from 'widget/mixins/darkModeMixin';
 import configMixin from 'widget/mixins/configMixin';
@@ -15,13 +15,19 @@ export default {
     CustomButton,
     Spinner,
   },
-  mixins: [routerMixin, darkModeMixin, messageFormatterMixin, configMixin],
+  mixins: [routerMixin, darkModeMixin, configMixin],
   props: {
     options: {
       type: Object,
       default: () => {},
     },
   },
+  setup() {
+    const { formatMessage } = useMessageFormatter();
+    return {
+      formatMessage,
+    };
+  },
   data() {
     return {
       locale: this.$root.$i18n.locale,

app/javascript/widget/components/TeamAvailability.vue

@@ -1,10 +1,9 @@
 <script>
 import { mapGetters } from 'vuex';
 import { getContrastingTextColor } from '@chatwoot/utils';
-import nextAvailabilityTime from 'widget/mixins/nextAvailabilityTime';
 import AvailableAgents from 'widget/components/AvailableAgents.vue';
 import configMixin from 'widget/mixins/configMixin';
-import availabilityMixin from 'widget/mixins/availability';
+import { useAvailability } from 'widget/composables/useAvailability';
 import FluentIcon from 'shared/components/FluentIcon/Index.vue';
 import { IFrameHelper } from 'widget/helpers/utils';
 import { CHATWOOT_ON_START_CONVERSATION } from '../constants/sdkEvents';
@@ -15,7 +14,7 @@ export default {
     AvailableAgents,
     FluentIcon,
   },
-  mixins: [configMixin, nextAvailabilityTime, availabilityMixin],
+  mixins: [configMixin],
   props: {
     availableAgents: {
       type: Array,
@@ -26,7 +25,12 @@ export default {
       default: false,
     },
   },
-
+  setup(props) {
+    const { isOnline, replyWaitMessage } = useAvailability(
+      props.availableAgents
+    );
+    return { isOnline, replyWaitMessage };
+  },
   computed: {
     ...mapGetters({
       widgetColor: 'appConfig/getWidgetColor',
@@ -34,15 +38,6 @@ export default {
     textColor() {
       return getContrastingTextColor(this.widgetColor);
     },
-    isOnline() {
-      const { workingHoursEnabled } = this.channelConfig;
-      const anyAgentOnline = this.availableAgents.length > 0;
-
-      if (workingHoursEnabled) {
-        return this.isInBetweenTheWorkingHours;
-      }
-      return anyAgentOnline;
-    },
   },
   methods: {
     startConversation() {

app/javascript/widget/components/UnreadMessage.vue

@@ -1,5 +1,5 @@
 <script>
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import Thumbnail from 'dashboard/components/widgets/Thumbnail.vue';
 import configMixin from '../mixins/configMixin';
 import { isEmptyObject } from 'widget/helpers/utils';
@@ -11,7 +11,7 @@ import darkModeMixin from 'widget/mixins/darkModeMixin';
 export default {
   name: 'UnreadMessage',
   components: { Thumbnail },
-  mixins: [messageFormatterMixin, configMixin, darkModeMixin],
+  mixins: [configMixin, darkModeMixin],
   props: {
     message: {
       type: String,
@@ -30,6 +30,12 @@ export default {
       default: null,
     },
   },
+  setup() {
+    const { formatMessage } = useMessageFormatter();
+    return {
+      formatMessage,
+    };
+  },
   computed: {
     companyName() {
       return `${this.$t('UNREAD_VIEW.COMPANY_FROM')} ${

app/javascript/widget/components/UserMessageBubble.vue

@@ -1,10 +1,9 @@
 <script>
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import { getContrastingTextColor } from '@chatwoot/utils';
 
 export default {
   name: 'UserMessageBubble',
-  mixins: [messageFormatterMixin],
   props: {
     message: {
       type: String,
@@ -15,6 +14,12 @@ export default {
       default: '',
     },
   },
+  setup() {
+    const { formatMessage } = useMessageFormatter();
+    return {
+      formatMessage,
+    };
+  },
   computed: {
     textColor() {
       return getContrastingTextColor(this.widgetColor);

app/javascript/widget/components/template/Article.vue

@@ -1,5 +1,5 @@
 <script>
-import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import FluentIcon from 'shared/components/FluentIcon/Index.vue';
 import darkModeMixin from 'widget/mixins/darkModeMixin.js';
 
@@ -7,13 +7,19 @@ export default {
   components: {
     FluentIcon,
   },
-  mixins: [messageFormatterMixin, darkModeMixin],
+  mixins: [darkModeMixin],
   props: {
     items: {
       type: Array,
       default: () => [],
     },
   },
+  setup() {
+    const { truncateMessage } = useMessageFormatter();
+    return {
+      truncateMessage,
+    };
+  },
 };
 </script>
 

app/javascript/widget/composables/useAvailability.js

@@ -0,0 +1,131 @@
+import { computed } from 'vue';
+import { utcToZonedTime } from 'date-fns-tz';
+import { isTimeAfter } from 'shared/helpers/DateHelper';
+import { useI18n } from 'dashboard/composables/useI18n';
+import { useNextAvailability } from './useNextAvailability';
+/**
+ * Composable for handling availability-related computations.
+ * @param {Object} t - Vue i18n instance for translations.
+ * @returns {Object} An object containing computed properties and methods for availability management.
+ */
+export function useAvailability(availableAgents) {
+  const { timeLeftToBackInOnline } = useNextAvailability();
+  const { t } = useI18n();
+  const channelConfig = computed(() => window.chatwootWebChannel);
+  const replyTime = computed(() => window.chatwootWebChannel.replyTime);
+
+  const replyTimeStatus = computed(() => {
+    switch (replyTime.value) {
+      case 'in_a_few_minutes':
+        return t('REPLY_TIME.IN_A_FEW_MINUTES');
+      case 'in_a_few_hours':
+        return t('REPLY_TIME.IN_A_FEW_HOURS');
+      case 'in_a_day':
+        return t('REPLY_TIME.IN_A_DAY');
+      default:
+        return t('REPLY_TIME.IN_A_FEW_HOURS');
+    }
+  });
+
+  const replyWaitMessage = computed(() => {
+    const { workingHoursEnabled } = channelConfig.value;
+    if (workingHoursEnabled) {
+      return isOnline.value
+        ? replyTimeStatus.value
+        : `${t('REPLY_TIME.BACK_IN')} ${timeLeftToBackInOnline.value}`;
+    }
+    return isOnline.value
+      ? replyTimeStatus.value
+      : t('TEAM_AVAILABILITY.OFFLINE');
+  });
+
+  const outOfOfficeMessage = computed(
+    () => channelConfig.value.outOfOfficeMessage
+  );
+
+  const currentDayAvailability = computed(() => {
+    const { utcOffset } = channelConfig.value;
+    const dayOfTheWeek = getDateWithOffset(utcOffset).getDay();
+    const [workingHourConfig = {}] = channelConfig.value.workingHours.filter(
+      workingHour => workingHour.day_of_week === dayOfTheWeek
+    );
+    return {
+      closedAllDay: workingHourConfig.closed_all_day,
+      openHour: workingHourConfig.open_hour,
+      openMinute: workingHourConfig.open_minutes,
+      closeHour: workingHourConfig.close_hour,
+      closeMinute: workingHourConfig.close_minutes,
+      openAllDay: workingHourConfig.open_all_day,
+    };
+  });
+
+  const isInBetweenTheWorkingHours = computed(() => {
+    const {
+      openHour,
+      openMinute,
+      closeHour,
+      closeMinute,
+      closedAllDay,
+      openAllDay,
+    } = currentDayAvailability.value;
+
+    if (openAllDay) {
+      return true;
+    }
+
+    if (closedAllDay) {
+      return false;
+    }
+
+    const { utcOffset } = channelConfig.value;
+    const today = getDateWithOffset(utcOffset);
+    const currentHours = today.getHours();
+    const currentMinutes = today.getMinutes();
+    const isAfterStartTime = isTimeAfter(
+      currentHours,
+      currentMinutes,
+      openHour,
+      openMinute
+    );
+    const isBeforeEndTime = isTimeAfter(
+      closeHour,
+      closeMinute,
+      currentHours,
+      currentMinutes
+    );
+    return isAfterStartTime && isBeforeEndTime;
+  });
+
+  const isInBusinessHours = computed(() => {
+    const { workingHoursEnabled } = channelConfig.value;
+    return workingHoursEnabled ? isInBetweenTheWorkingHours.value : true;
+  });
+
+  const getDateWithOffset = utcOffset => {
+    return utcToZonedTime(new Date().toISOString(), utcOffset);
+  };
+
+  const isOnline = computed(() => {
+    if (availableAgents) {
+      const { workingHoursEnabled } = channelConfig.value;
+      const anyAgentOnline = availableAgents.length > 0;
+      if (workingHoursEnabled) {
+        return isInBetweenTheWorkingHours.value || anyAgentOnline;
+      }
+    }
+    return false;
+  });
+
+  return {
+    channelConfig,
+    replyTime,
+    replyTimeStatus,
+    replyWaitMessage,
+    outOfOfficeMessage,
+    currentDayAvailability,
+    isInBetweenTheWorkingHours,
+    isInBusinessHours,
+    isOnline,
+    getDateWithOffset,
+  };
+}

app/javascript/widget/composables/useNextAvailability.js

@@ -0,0 +1,281 @@
+import { ref, computed } from 'vue';
+import { useI18n } from 'dashboard/composables/useI18n';
+import {
+  timeSlotParse,
+  defaultTimeSlot,
+} from 'dashboard/routes/dashboard/settings/inbox/helpers/businessHour.js';
+import { utcToZonedTime } from 'date-fns-tz';
+import { generateRelativeTime } from 'shared/helpers/DateHelper';
+
+const MINUTE_ROUNDING_FACTOR = 5;
+
+/**
+ * Composable for handling next availability calculations
+ * @returns {Object} An object containing computed properties and methods for next availability management
+ */
+export function useNextAvailability() {
+  const { t } = useI18n();
+  const dayNames = t('DAY_NAMES');
+  const timeSlots = ref([...defaultTimeSlot]);
+  const timeSlot = ref({});
+
+  const channelConfig = computed(() => window.chatwootWebChannel);
+  const workingHours = computed(() => channelConfig.value.workingHours);
+  const newDateWithTimeZone = computed(() =>
+    utcToZonedTime(new Date(), timeZoneValue.value)
+  );
+  const presentHour = computed(() => newDateWithTimeZone.value.getHours());
+  const presentMinute = computed(() => newDateWithTimeZone.value.getMinutes());
+  const currentDay = computed(() => {
+    const date = newDateWithTimeZone.value;
+    const day = date.getDay();
+    const currentDay = Object.keys(dayNames).find(
+      key => dayNames[key] === dayNames[day]
+    );
+    return Number(currentDay);
+  });
+  const timeZoneValue = computed(() => channelConfig.value.timezone);
+  const languageCode = computed(() => window.chatwootWebChannel.locale);
+
+  const currentDayWorkingHours = computed(() =>
+    workingHours.value.find(slot => slot.day_of_week === currentDay.value)
+  );
+
+  const nextDayWorkingHours = computed(() => {
+    let nextDay = getNextDay(currentDay.value);
+    let nextWorkingHour = getNextWorkingHour(nextDay);
+
+    while (!nextWorkingHour) {
+      nextDay = getNextDay(nextDay);
+      nextWorkingHour = getNextWorkingHour(nextDay);
+    }
+    return nextWorkingHour;
+  });
+
+  const currentDayTimings = computed(() => {
+    const {
+      open_hour: openHour,
+      open_minutes: openMinute,
+      close_hour: closeHour,
+    } = currentDayWorkingHours.value ?? {};
+    return {
+      openHour,
+      openMinute,
+      closeHour,
+    };
+  });
+
+  const nextDayTimings = computed(() => {
+    const { open_hour: openHour, open_minutes: openMinute } =
+      nextDayWorkingHours.value ?? {};
+    return {
+      openHour,
+      openMinute,
+    };
+  });
+
+  const dayDiff = computed(() => {
+    const nextDay = nextDayWorkingHours.value.day_of_week;
+    const totalDays = 6;
+    return nextDay > currentDay.value
+      ? nextDay - currentDay.value - 1
+      : totalDays - currentDay.value + nextDay;
+  });
+
+  const dayNameOfNextWorkingDay = computed(
+    () => dayNames[nextDayWorkingHours.value.day_of_week]
+  );
+
+  const hoursAndMinutesBackInOnline = computed(() => {
+    if (presentHour.value >= currentDayTimings.value.closeHour) {
+      return getHoursAndMinutesUntilNextDayOpen(
+        nextDayWorkingHours.value.open_all_day
+          ? 0
+          : nextDayTimings.value.openHour,
+        nextDayTimings.value.openMinute,
+        currentDayTimings.value.closeHour
+      );
+    }
+    return getHoursAndMinutesUntilNextDayOpen(
+      currentDayTimings.value.openHour,
+      currentDayTimings.value.openMinute,
+      currentDayTimings.value.closeHour
+    );
+  });
+
+  const exactTimeInAmPm = computed(
+    () =>
+      `${
+        timeSlot.value.day === currentDay.value
+          ? `at ${timeSlot.value.from}`
+          : ''
+      }`
+  );
+
+  const hoursAndMinutesLeft = computed(() => {
+    const { hoursLeft, minutesLeft } = hoursAndMinutesBackInOnline.value;
+
+    const timeLeftChars = [];
+
+    if (hoursLeft > 0) {
+      const roundedUpHoursLeft = minutesLeft > 0 ? hoursLeft + 1 : hoursLeft;
+      const hourRelative = generateRelativeTime(
+        roundedUpHoursLeft,
+        'hour',
+        languageCode.value
+      );
+      timeLeftChars.push(`${hourRelative}`);
+    }
+
+    if (minutesLeft > 0 && hoursLeft === 0) {
+      const roundedUpMinLeft =
+        Math.ceil(minutesLeft / MINUTE_ROUNDING_FACTOR) *
+        MINUTE_ROUNDING_FACTOR;
+      const minRelative = generateRelativeTime(
+        roundedUpMinLeft,
+        'minutes',
+        languageCode.value
+      );
+      timeLeftChars.push(`${minRelative}`);
+    }
+
+    return timeLeftChars.join(' ');
+  });
+
+  const hoursAndMinutesToBack = computed(() => {
+    const { hoursLeft, minutesLeft } = hoursAndMinutesBackInOnline.value;
+    if (hoursLeft >= 3) {
+      return exactTimeInAmPm.value;
+    }
+    if (hoursLeft > 0 || minutesLeft > 0) {
+      return hoursAndMinutesLeft.value;
+    }
+    return 'in some time';
+  });
+
+  const timeLeftToBackInOnline = computed(() => {
+    if (
+      hoursAndMinutesBackInOnline.value.hoursLeft >= 24 ||
+      (timeSlot.value.day !== currentDay.value && dayDiff.value === 0)
+    ) {
+      const hourRelative = generateRelativeTime(
+        dayDiff.value + 1,
+        'days',
+        languageCode.value
+      );
+      return `${hourRelative}`;
+    }
+    if (
+      dayDiff.value >= 1 &&
+      presentHour.value >= currentDayTimings.value.closeHour
+    ) {
+      return `on ${dayNameOfNextWorkingDay.value}`;
+    }
+    return hoursAndMinutesToBack.value;
+  });
+
+  /**
+   * Gets the next day of the week
+   * @param {number} day - Current day of the week
+   * @returns {number} Next day of the week
+   */
+  function getNextDay(day) {
+    return (day + 1) % 7;
+  }
+
+  /**
+   * Gets the next working hour for a given day
+   * @param {number} day - Day of the week
+   * @returns {Object|null} Working hour object for the next working day, or null if not found
+   */
+  function getNextWorkingHour(day) {
+    const workingHour = workingHours.value.find(
+      slot => slot.day_of_week === day
+    );
+    if (workingHour && !workingHour.closed_all_day) {
+      return workingHour;
+    }
+    return null;
+  }
+
+  /**
+   * Calculates hours and minutes until next day open
+   * @param {number} openHour - Opening hour
+   * @param {number} openMinutes - Opening minutes
+   * @param {number} closeHour - Closing hour
+   * @returns {Object} Object containing hours and minutes left
+   */
+  function getHoursAndMinutesUntilNextDayOpen(
+    openHour,
+    openMinutes,
+    closeHour
+  ) {
+    if (closeHour < openHour) {
+      openHour += 24;
+    }
+    let diffMinutes =
+      openHour * 60 +
+      openMinutes -
+      (presentHour.value * 60 + presentMinute.value);
+    diffMinutes = diffMinutes < 0 ? diffMinutes + 24 * 60 : diffMinutes;
+    const [hoursLeft, minutesLeft] = [
+      Math.floor(diffMinutes / 60),
+      diffMinutes % 60,
+    ];
+
+    return { hoursLeft, minutesLeft };
+  }
+
+  /**
+   * Sets the time slot
+   */
+  function setTimeSlot() {
+    const timeSlots = workingHours.value;
+
+    const currentSlot =
+      presentHour.value >= currentDayTimings.value.closeHour
+        ? nextDayWorkingHours.value
+        : currentDayWorkingHours.value;
+
+    const slots = timeSlotParse(timeSlots).length
+      ? timeSlotParse(timeSlots)
+      : defaultTimeSlot;
+    timeSlots.value = slots;
+
+    timeSlot.value = timeSlots.value.find(
+      slot => slot.day === currentSlot.day_of_week
+    );
+  }
+
+  // Call setTimeSlot initially
+  setTimeSlot();
+
+  return {
+    dayNames,
+    timeSlots,
+    timeSlot,
+    channelConfig,
+    workingHours,
+    newDateWithTimeZone,
+    presentHour,
+    presentMinute,
+    currentDay,
+    timeZoneValue,
+    languageCode,
+    currentDayWorkingHours,
+    nextDayWorkingHours,
+    currentDayTimings,
+    nextDayTimings,
+    dayDiff,
+    dayNameOfNextWorkingDay,
+    hoursAndMinutesBackInOnline,
+    exactTimeInAmPm,
+    hoursAndMinutesLeft,
+    hoursAndMinutesToBack,
+    timeLeftToBackInOnline,
+    getNextDay,
+    getNextWorkingHour,
+    getHoursAndMinutesUntilNextDayOpen,
+    setTimeSlot,
+  };
+}

app/javascript/widget/mixins/specs/useAvailabilityComposable.spec.js

@@ -0,0 +1,104 @@
+import { describe, it, expect, beforeEach, vi } from 'vitest';
+import { ref } from 'vue';
+import { useAvailability } from '../../composables/useAvailability';
+
+vi.mock('dashboard/composables/useI18n', () => ({
+  useI18n: () => ({
+    t: key => key,
+  }),
+}));
+
+describe('useAvailability', () => {
+  beforeEach(() => {
+    vi.useFakeTimers();
+    global.chatwootWebChannel = {
+      workingHoursEnabled: true,
+      workingHours: [
+        {
+          day_of_week: 3,
+          closed_all_day: false,
+          open_hour: 8,
+          open_minutes: 30,
+          close_hour: 17,
+          close_minutes: 35,
+          open_all_day: false,
+        },
+        {
+          day_of_week: 4,
+          closed_all_day: false,
+          open_hour: 8,
+          open_minutes: 30,
+          close_hour: 17,
+          close_minutes: 30,
+          open_all_day: false,
+        },
+      ],
+      utcOffset: '-07:00',
+      replyTime: 'in_a_few_minutes',
+    };
+  });
+
+  it('returns correct replyTimeStatus', () => {
+    const availableAgents = ref([]);
+    const { replyTimeStatus } = useAvailability(availableAgents);
+    expect(replyTimeStatus.value).toBe('REPLY_TIME.IN_A_FEW_MINUTES');
+  });
+
+  it('returns correct isInBetweenTheWorkingHours when in working hours', () => {
+    vi.setSystemTime(new Date('Wed Apr 13 2022 10:00:00 GMT-0700'));
+    const availableAgents = ref([]);
+    const { isInBetweenTheWorkingHours } = useAvailability(availableAgents);
+    expect(isInBetweenTheWorkingHours.value).toBe(true);
+  });
+
+  it('returns correct isInBetweenTheWorkingHours when outside working hours', () => {
+    vi.setSystemTime(new Date('Wed Apr 13 2022 18:00:00 GMT-0700'));
+    const availableAgents = ref([]);
+    const { isInBetweenTheWorkingHours } = useAvailability(availableAgents);
+    expect(isInBetweenTheWorkingHours.value).toBe(false);
+  });
+
+  it('returns true for isInBetweenTheWorkingHours when open all day', () => {
+    global.chatwootWebChannel.workingHours = [
+      { day_of_week: 3, open_all_day: true },
+    ];
+    const availableAgents = ref([]);
+    const { isInBetweenTheWorkingHours } = useAvailability(availableAgents);
+    expect(isInBetweenTheWorkingHours.value).toBe(true);
+  });
+
+  it('returns false for isInBetweenTheWorkingHours when closed all day', () => {
+    global.chatwootWebChannel.workingHours = [
+      { day_of_week: 3, closed_all_day: true },
+    ];
+    const availableAgents = ref([]);
+    const { isInBetweenTheWorkingHours } = useAvailability(availableAgents);
+    expect(isInBetweenTheWorkingHours.value).toBe(false);
+  });
+
+  it('returns correct isOnline status when agents are available', () => {
+    const availableAgents = ref([{ id: 1 }]);
+    const { isOnline } = useAvailability(availableAgents);
+    expect(isOnline.value).toBe(true);
+  });
+
+  it('returns correct isOnline status when no agents are available and outside working hours', () => {
+    vi.setSystemTime(new Date('Wed Apr 13 2022 18:00:00 GMT-0700'));
+    const availableAgents = ref([]);
+    const { isOnline } = useAvailability(availableAgents);
+    expect(isOnline.value).toBe(false);
+  });
+
+  it('returns correct replyWaitMessage when online', () => {
+    const availableAgents = ref([{ id: 1 }]);
+    const { replyWaitMessage } = useAvailability(availableAgents);
+    expect(replyWaitMessage.value).toBe('REPLY_TIME.IN_A_FEW_MINUTES');
+  });
+
+  it('returns correct replyWaitMessage when offline', () => {
+    vi.setSystemTime(new Date('Wed Apr 13 2022 18:00:00 GMT-0700'));
+    const availableAgents = ref([]);
+    const { replyWaitMessage } = useAvailability(availableAgents);
+    expect(replyWaitMessage.value).toBe('REPLY_TIME.BACK_IN at 08:30 AM');
+  });
+});

app/models/account_user.rb

@@ -2,22 +2,24 @@
 #
 # Table name: account_users
 #
-#  id           :bigint           not null, primary key
-#  active_at    :datetime
-#  auto_offline :boolean          default(TRUE), not null
-#  availability :integer          default("online"), not null
-#  role         :integer          default("agent")
-#  created_at   :datetime         not null
-#  updated_at   :datetime         not null
-#  account_id   :bigint
-#  inviter_id   :bigint
-#  user_id      :bigint
+#  id             :bigint           not null, primary key
+#  active_at      :datetime
+#  auto_offline   :boolean          default(TRUE), not null
+#  availability   :integer          default("online"), not null
+#  role           :integer          default("agent")
+#  created_at     :datetime         not null
+#  updated_at     :datetime         not null
+#  account_id     :bigint
+#  custom_role_id :bigint
+#  inviter_id     :bigint
+#  user_id        :bigint
 #
 # Indexes
 #
-#  index_account_users_on_account_id  (account_id)
-#  index_account_users_on_user_id     (user_id)
-#  uniq_user_id_per_account_id        (account_id,user_id) UNIQUE
+#  index_account_users_on_account_id      (account_id)
+#  index_account_users_on_custom_role_id  (custom_role_id)
+#  index_account_users_on_user_id         (user_id)
+#  uniq_user_id_per_account_id            (account_id,user_id) UNIQUE
 #
 
 class AccountUser < ApplicationRecord
@@ -77,4 +79,6 @@ class AccountUser < ApplicationRecord
   end
 end
 
+AccountUser.prepend_mod_with('AccountUser')
 AccountUser.include_mod_with('Audit::AccountUser')
+AccountUser.include_mod_with('Concerns::AccountUser')

app/views/api/v1/models/_agent.json.jbuilder

@@ -10,3 +10,4 @@ json.custom_attributes resource.custom_attributes if resource.custom_attributes.
 json.name resource.name
 json.role resource.role
 json.thumbnail resource.avatar_url
+json.custom_role_id resource.current_account_user&.custom_role_id if ChatwootApp.enterprise?

config/installation_config.yml

@@ -168,6 +168,11 @@
   display_title: 'Dashboard Scripts'
   description: 'Scripts are loaded as the last item in the <body> tag'
   type: code
+- name: BLOCKED_EMAIL_DOMAINS
+  value:
+  display_title: 'Blocked Email Domains'
+  description: 'Add a domain per line to block them from signing up, accepts Regex'
+  type: code
 # ------- End of Chatwoot Internal Config for Cloud ----#
 
 # ------- Chatwoot Internal Config for Self Hosted ----#
@@ -220,11 +225,11 @@
 
 ## ----- Captain Configs ----- ##
 - name: CAPTAIN_API_URL
-  value: 
+  value:
   display_title: 'Captain API URL'
   description: 'The API URL for Captain'
 - name: CAPTAIN_APP_URL
-  value: 
+  value:
   display_title: 'Captain App URL'
   description: 'The App URL for Captain'
 ## ----- End of Captain Configs ----- ##

config/locales/en.yml

@@ -43,6 +43,7 @@ en:
       invalid: Invalid events
     signup:
       disposable_email: We do not allow disposable emails
+      blocked_domain: This domain is not allowed. If you believe this is a mistake, please contact support.
       invalid_email: You have entered an invalid email
       email_already_exists: "You have already signed up for an account with %{email}"
       invalid_params: 'Invalid, please check the signup paramters and try again'

config/routes.rb

@@ -74,6 +74,7 @@ Rails.application.routes.draw do
             post :execute, on: :member
           end
           resources :sla_policies, only: [:index, :create, :show, :update, :destroy]
+          resources :custom_roles, only: [:index, :create, :show, :update, :destroy]
           resources :campaigns, only: [:index, :create, :show, :update, :destroy]
           resources :dashboard_apps, only: [:index, :show, :create, :update, :destroy]
           namespace :channels do

db/migrate/20240726220747_add_custom_roles.rb

@@ -0,0 +1,16 @@
+class AddCustomRoles < ActiveRecord::Migration[7.0]
+  def change
+    # Create the roles table
+    create_table :custom_roles do |t|
+      t.string :name
+      t.string :description
+      t.references :account, null: false
+      t.text :permissions, array: true, default: []
+      t.timestamps
+    end
+
+    # Associate the custom role with account user
+    # Add the custom_role_id column to the account_users table
+    add_reference :account_users, :custom_role, optional: true
+  end
+end