Merge branch 'develop' into chore-replace-availability-mixin-with-composable-CW-3472

app/javascript/widget/App.vue

@@ -4,7 +4,7 @@ import { setHeader } from 'widget/helpers/axios';
 import addHours from 'date-fns/addHours';
 import { IFrameHelper, RNHelper } from 'widget/helpers/utils';
 import configMixin from './mixins/configMixin';
-import availabilityMixin from 'widget/mixins/availability';
+import { useAvailability } from 'widget/composables/useAvailability';
 import { getLocale } from './helpers/urlParamsHelper';
 import { isEmptyObject } from 'widget/helpers/utils';
 import Spinner from 'shared/components/Spinner.vue';
@@ -27,13 +27,17 @@ export default {
   components: {
     Spinner,
   },
-  mixins: [availabilityMixin, configMixin, routerMixin, darkModeMixin],
+  mixins: [configMixin, routerMixin, darkModeMixin],
   data() {
     return {
       isMobile: false,
       campaignsSnoozedTill: undefined,
     };
   },
+  setup() {
+    const { isInBusinessHours } = useAvailability();
+    return { isInBusinessHours };
+  },
   computed: {
     ...mapGetters({
       activeCampaign: 'campaign/getActiveCampaign',

app/javascript/widget/components/ChatHeader.vue

@@ -1,5 +1,5 @@
 <script>
-import availabilityMixin from 'widget/mixins/availability';
+import { useAvailability } from 'widget/composables/useAvailability';
 import nextAvailabilityTime from 'widget/mixins/nextAvailabilityTime';
 import FluentIcon from 'shared/components/FluentIcon/Index.vue';
 import HeaderActions from './HeaderActions.vue';
@@ -12,7 +12,7 @@ export default {
     FluentIcon,
     HeaderActions,
   },
-  mixins: [nextAvailabilityTime, availabilityMixin, routerMixin, darkMixin],
+  mixins: [nextAvailabilityTime, routerMixin, darkMixin],
   props: {
     avatarUrl: {
       type: String,
@@ -35,16 +35,11 @@ export default {
       default: () => {},
     },
   },
-  computed: {
-    isOnline() {
-      const { workingHoursEnabled } = this.channelConfig;
-      const anyAgentOnline = this.availableAgents.length > 0;
-
-      if (workingHoursEnabled) {
-        return this.isInBetweenTheWorkingHours;
-      }
-      return anyAgentOnline;
-    },
+  setup(props) {
+    const { isOnline, replyWaitMessage } = useAvailability(
+      props.availableAgents
+    );
+    return { isOnline, replyWaitMessage };
   },
   methods: {
     onBackButtonClick() {

app/javascript/widget/components/TeamAvailability.vue

@@ -1,10 +1,9 @@
 <script>
 import { mapGetters } from 'vuex';
 import { getContrastingTextColor } from '@chatwoot/utils';
-import nextAvailabilityTime from 'widget/mixins/nextAvailabilityTime';
 import AvailableAgents from 'widget/components/AvailableAgents.vue';
 import configMixin from 'widget/mixins/configMixin';
-import availabilityMixin from 'widget/mixins/availability';
+import { useAvailability } from 'widget/composables/useAvailability';
 import FluentIcon from 'shared/components/FluentIcon/Index.vue';
 import { IFrameHelper } from 'widget/helpers/utils';
 import { CHATWOOT_ON_START_CONVERSATION } from '../constants/sdkEvents';
@@ -15,7 +14,7 @@ export default {
     AvailableAgents,
     FluentIcon,
   },
-  mixins: [configMixin, nextAvailabilityTime, availabilityMixin],
+  mixins: [configMixin],
   props: {
     availableAgents: {
       type: Array,
@@ -26,7 +25,12 @@ export default {
       default: false,
     },
   },
-
+  setup(props) {
+    const { isOnline, replyWaitMessage } = useAvailability(
+      props.availableAgents
+    );
+    return { isOnline, replyWaitMessage };
+  },
   computed: {
     ...mapGetters({
       widgetColor: 'appConfig/getWidgetColor',
@@ -34,15 +38,6 @@ export default {
     textColor() {
       return getContrastingTextColor(this.widgetColor);
     },
-    isOnline() {
-      const { workingHoursEnabled } = this.channelConfig;
-      const anyAgentOnline = this.availableAgents.length > 0;
-
-      if (workingHoursEnabled) {
-        return this.isInBetweenTheWorkingHours;
-      }
-      return anyAgentOnline;
-    },
   },
   methods: {
     startConversation() {

app/javascript/widget/composables/useAvailability.js

@@ -0,0 +1,131 @@
+import { computed } from 'vue';
+import { utcToZonedTime } from 'date-fns-tz';
+import { isTimeAfter } from 'shared/helpers/DateHelper';
+import { useI18n } from 'dashboard/composables/useI18n';
+import { useNextAvailability } from './useNextAvailability';
+/**
+ * Composable for handling availability-related computations.
+ * @param {Object} t - Vue i18n instance for translations.
+ * @returns {Object} An object containing computed properties and methods for availability management.
+ */
+export function useAvailability(availableAgents) {
+  const { timeLeftToBackInOnline } = useNextAvailability();
+  const { t } = useI18n();
+  const channelConfig = computed(() => window.chatwootWebChannel);
+  const replyTime = computed(() => window.chatwootWebChannel.replyTime);
+
+  const replyTimeStatus = computed(() => {
+    switch (replyTime.value) {
+      case 'in_a_few_minutes':
+        return t('REPLY_TIME.IN_A_FEW_MINUTES');
+      case 'in_a_few_hours':
+        return t('REPLY_TIME.IN_A_FEW_HOURS');
+      case 'in_a_day':
+        return t('REPLY_TIME.IN_A_DAY');
+      default:
+        return t('REPLY_TIME.IN_A_FEW_HOURS');
+    }
+  });
+
+  const replyWaitMessage = computed(() => {
+    const { workingHoursEnabled } = channelConfig.value;
+    if (workingHoursEnabled) {
+      return isOnline.value
+        ? replyTimeStatus.value
+        : `${t('REPLY_TIME.BACK_IN')} ${timeLeftToBackInOnline.value}`;
+    }
+    return isOnline.value
+      ? replyTimeStatus.value
+      : t('TEAM_AVAILABILITY.OFFLINE');
+  });
+
+  const outOfOfficeMessage = computed(
+    () => channelConfig.value.outOfOfficeMessage
+  );
+
+  const currentDayAvailability = computed(() => {
+    const { utcOffset } = channelConfig.value;
+    const dayOfTheWeek = getDateWithOffset(utcOffset).getDay();
+    const [workingHourConfig = {}] = channelConfig.value.workingHours.filter(
+      workingHour => workingHour.day_of_week === dayOfTheWeek
+    );
+    return {
+      closedAllDay: workingHourConfig.closed_all_day,
+      openHour: workingHourConfig.open_hour,
+      openMinute: workingHourConfig.open_minutes,
+      closeHour: workingHourConfig.close_hour,
+      closeMinute: workingHourConfig.close_minutes,
+      openAllDay: workingHourConfig.open_all_day,
+    };
+  });
+
+  const isInBetweenTheWorkingHours = computed(() => {
+    const {
+      openHour,
+      openMinute,
+      closeHour,
+      closeMinute,
+      closedAllDay,
+      openAllDay,
+    } = currentDayAvailability.value;
+
+    if (openAllDay) {
+      return true;
+    }
+
+    if (closedAllDay) {
+      return false;
+    }
+
+    const { utcOffset } = channelConfig.value;
+    const today = getDateWithOffset(utcOffset);
+    const currentHours = today.getHours();
+    const currentMinutes = today.getMinutes();
+    const isAfterStartTime = isTimeAfter(
+      currentHours,
+      currentMinutes,
+      openHour,
+      openMinute
+    );
+    const isBeforeEndTime = isTimeAfter(
+      closeHour,
+      closeMinute,
+      currentHours,
+      currentMinutes
+    );
+    return isAfterStartTime && isBeforeEndTime;
+  });
+
+  const isInBusinessHours = computed(() => {
+    const { workingHoursEnabled } = channelConfig.value;
+    return workingHoursEnabled ? isInBetweenTheWorkingHours.value : true;
+  });
+
+  const getDateWithOffset = utcOffset => {
+    return utcToZonedTime(new Date().toISOString(), utcOffset);
+  };
+
+  const isOnline = computed(() => {
+    if (availableAgents) {
+      const { workingHoursEnabled } = channelConfig.value;
+      const anyAgentOnline = availableAgents.length > 0;
+      if (workingHoursEnabled) {
+        return isInBetweenTheWorkingHours.value || anyAgentOnline;
+      }
+    }
+    return false;
+  });
+
+  return {
+    channelConfig,
+    replyTime,
+    replyTimeStatus,
+    replyWaitMessage,
+    outOfOfficeMessage,
+    currentDayAvailability,
+    isInBetweenTheWorkingHours,
+    isInBusinessHours,
+    isOnline,
+    getDateWithOffset,
+  };
+}

app/javascript/widget/composables/useNextAvailability.js

@@ -0,0 +1,281 @@
+import { ref, computed } from 'vue';
+import { useI18n } from 'dashboard/composables/useI18n';
+import {
+  timeSlotParse,
+  defaultTimeSlot,
+} from 'dashboard/routes/dashboard/settings/inbox/helpers/businessHour.js';
+import { utcToZonedTime } from 'date-fns-tz';
+import { generateRelativeTime } from 'shared/helpers/DateHelper';
+
+const MINUTE_ROUNDING_FACTOR = 5;
+
+/**
+ * Composable for handling next availability calculations
+ * @returns {Object} An object containing computed properties and methods for next availability management
+ */
+export function useNextAvailability() {
+  const { t } = useI18n();
+  const dayNames = t('DAY_NAMES');
+  const timeSlots = ref([...defaultTimeSlot]);
+  const timeSlot = ref({});
+
+  const channelConfig = computed(() => window.chatwootWebChannel);
+  const workingHours = computed(() => channelConfig.value.workingHours);
+  const newDateWithTimeZone = computed(() =>
+    utcToZonedTime(new Date(), timeZoneValue.value)
+  );
+  const presentHour = computed(() => newDateWithTimeZone.value.getHours());
+  const presentMinute = computed(() => newDateWithTimeZone.value.getMinutes());
+  const currentDay = computed(() => {
+    const date = newDateWithTimeZone.value;
+    const day = date.getDay();
+    const currentDay = Object.keys(dayNames).find(
+      key => dayNames[key] === dayNames[day]
+    );
+    return Number(currentDay);
+  });
+  const timeZoneValue = computed(() => channelConfig.value.timezone);
+  const languageCode = computed(() => window.chatwootWebChannel.locale);
+
+  const currentDayWorkingHours = computed(() =>
+    workingHours.value.find(slot => slot.day_of_week === currentDay.value)
+  );
+
+  const nextDayWorkingHours = computed(() => {
+    let nextDay = getNextDay(currentDay.value);
+    let nextWorkingHour = getNextWorkingHour(nextDay);
+
+    while (!nextWorkingHour) {
+      nextDay = getNextDay(nextDay);
+      nextWorkingHour = getNextWorkingHour(nextDay);
+    }
+    return nextWorkingHour;
+  });
+
+  const currentDayTimings = computed(() => {
+    const {
+      open_hour: openHour,
+      open_minutes: openMinute,
+      close_hour: closeHour,
+    } = currentDayWorkingHours.value ?? {};
+    return {
+      openHour,
+      openMinute,
+      closeHour,
+    };
+  });
+
+  const nextDayTimings = computed(() => {
+    const { open_hour: openHour, open_minutes: openMinute } =
+      nextDayWorkingHours.value ?? {};
+    return {
+      openHour,
+      openMinute,
+    };
+  });
+
+  const dayDiff = computed(() => {
+    const nextDay = nextDayWorkingHours.value.day_of_week;
+    const totalDays = 6;
+    return nextDay > currentDay.value
+      ? nextDay - currentDay.value - 1
+      : totalDays - currentDay.value + nextDay;
+  });
+
+  const dayNameOfNextWorkingDay = computed(
+    () => dayNames[nextDayWorkingHours.value.day_of_week]
+  );
+
+  const hoursAndMinutesBackInOnline = computed(() => {
+    if (presentHour.value >= currentDayTimings.value.closeHour) {
+      return getHoursAndMinutesUntilNextDayOpen(
+        nextDayWorkingHours.value.open_all_day
+          ? 0
+          : nextDayTimings.value.openHour,
+        nextDayTimings.value.openMinute,
+        currentDayTimings.value.closeHour
+      );
+    }
+    return getHoursAndMinutesUntilNextDayOpen(
+      currentDayTimings.value.openHour,
+      currentDayTimings.value.openMinute,
+      currentDayTimings.value.closeHour
+    );
+  });
+
+  const exactTimeInAmPm = computed(
+    () =>
+      `${
+        timeSlot.value.day === currentDay.value
+          ? `at ${timeSlot.value.from}`
+          : ''
+      }`
+  );
+
+  const hoursAndMinutesLeft = computed(() => {
+    const { hoursLeft, minutesLeft } = hoursAndMinutesBackInOnline.value;
+
+    const timeLeftChars = [];
+
+    if (hoursLeft > 0) {
+      const roundedUpHoursLeft = minutesLeft > 0 ? hoursLeft + 1 : hoursLeft;
+      const hourRelative = generateRelativeTime(
+        roundedUpHoursLeft,
+        'hour',
+        languageCode.value
+      );
+      timeLeftChars.push(`${hourRelative}`);
+    }
+
+    if (minutesLeft > 0 && hoursLeft === 0) {
+      const roundedUpMinLeft =
+        Math.ceil(minutesLeft / MINUTE_ROUNDING_FACTOR) *
+        MINUTE_ROUNDING_FACTOR;
+      const minRelative = generateRelativeTime(
+        roundedUpMinLeft,
+        'minutes',
+        languageCode.value
+      );
+      timeLeftChars.push(`${minRelative}`);
+    }
+
+    return timeLeftChars.join(' ');
+  });
+
+  const hoursAndMinutesToBack = computed(() => {
+    const { hoursLeft, minutesLeft } = hoursAndMinutesBackInOnline.value;
+    if (hoursLeft >= 3) {
+      return exactTimeInAmPm.value;
+    }
+    if (hoursLeft > 0 || minutesLeft > 0) {
+      return hoursAndMinutesLeft.value;
+    }
+    return 'in some time';
+  });
+
+  const timeLeftToBackInOnline = computed(() => {
+    if (
+      hoursAndMinutesBackInOnline.value.hoursLeft >= 24 ||
+      (timeSlot.value.day !== currentDay.value && dayDiff.value === 0)
+    ) {
+      const hourRelative = generateRelativeTime(
+        dayDiff.value + 1,
+        'days',
+        languageCode.value
+      );
+      return `${hourRelative}`;
+    }
+    if (
+      dayDiff.value >= 1 &&
+      presentHour.value >= currentDayTimings.value.closeHour
+    ) {
+      return `on ${dayNameOfNextWorkingDay.value}`;
+    }
+    return hoursAndMinutesToBack.value;
+  });
+
+  /**
+   * Gets the next day of the week
+   * @param {number} day - Current day of the week
+   * @returns {number} Next day of the week
+   */
+  function getNextDay(day) {
+    return (day + 1) % 7;
+  }
+
+  /**
+   * Gets the next working hour for a given day
+   * @param {number} day - Day of the week
+   * @returns {Object|null} Working hour object for the next working day, or null if not found
+   */
+  function getNextWorkingHour(day) {
+    const workingHour = workingHours.value.find(
+      slot => slot.day_of_week === day
+    );
+    if (workingHour && !workingHour.closed_all_day) {
+      return workingHour;
+    }
+    return null;
+  }
+
+  /**
+   * Calculates hours and minutes until next day open
+   * @param {number} openHour - Opening hour
+   * @param {number} openMinutes - Opening minutes
+   * @param {number} closeHour - Closing hour
+   * @returns {Object} Object containing hours and minutes left
+   */
+  function getHoursAndMinutesUntilNextDayOpen(
+    openHour,
+    openMinutes,
+    closeHour
+  ) {
+    if (closeHour < openHour) {
+      openHour += 24;
+    }
+    let diffMinutes =
+      openHour * 60 +
+      openMinutes -
+      (presentHour.value * 60 + presentMinute.value);
+    diffMinutes = diffMinutes < 0 ? diffMinutes + 24 * 60 : diffMinutes;
+    const [hoursLeft, minutesLeft] = [
+      Math.floor(diffMinutes / 60),
+      diffMinutes % 60,
+    ];
+
+    return { hoursLeft, minutesLeft };
+  }
+
+  /**
+   * Sets the time slot
+   */
+  function setTimeSlot() {
+    const timeSlots = workingHours.value;
+
+    const currentSlot =
+      presentHour.value >= currentDayTimings.value.closeHour
+        ? nextDayWorkingHours.value
+        : currentDayWorkingHours.value;
+
+    const slots = timeSlotParse(timeSlots).length
+      ? timeSlotParse(timeSlots)
+      : defaultTimeSlot;
+    timeSlots.value = slots;
+
+    timeSlot.value = timeSlots.value.find(
+      slot => slot.day === currentSlot.day_of_week
+    );
+  }
+
+  // Call setTimeSlot initially
+  setTimeSlot();
+
+  return {
+    dayNames,
+    timeSlots,
+    timeSlot,
+    channelConfig,
+    workingHours,
+    newDateWithTimeZone,
+    presentHour,
+    presentMinute,
+    currentDay,
+    timeZoneValue,
+    languageCode,
+    currentDayWorkingHours,
+    nextDayWorkingHours,
+    currentDayTimings,
+    nextDayTimings,
+    dayDiff,
+    dayNameOfNextWorkingDay,
+    hoursAndMinutesBackInOnline,
+    exactTimeInAmPm,
+    hoursAndMinutesLeft,
+    hoursAndMinutesToBack,
+    timeLeftToBackInOnline,
+    getNextDay,
+    getNextWorkingHour,
+    getHoursAndMinutesUntilNextDayOpen,
+    setTimeSlot,
+  };
+}

app/javascript/widget/mixins/specs/useAvailabilityComposable.spec.js

@@ -0,0 +1,104 @@
+import { describe, it, expect, beforeEach, vi } from 'vitest';
+import { ref } from 'vue';
+import { useAvailability } from '../../composables/useAvailability';
+
+vi.mock('dashboard/composables/useI18n', () => ({
+  useI18n: () => ({
+    t: key => key,
+  }),
+}));
+
+describe('useAvailability', () => {
+  beforeEach(() => {
+    vi.useFakeTimers();
+    global.chatwootWebChannel = {
+      workingHoursEnabled: true,
+      workingHours: [
+        {
+          day_of_week: 3,
+          closed_all_day: false,
+          open_hour: 8,
+          open_minutes: 30,
+          close_hour: 17,
+          close_minutes: 35,
+          open_all_day: false,
+        },
+        {
+          day_of_week: 4,
+          closed_all_day: false,
+          open_hour: 8,
+          open_minutes: 30,
+          close_hour: 17,
+          close_minutes: 30,
+          open_all_day: false,
+        },
+      ],
+      utcOffset: '-07:00',
+      replyTime: 'in_a_few_minutes',
+    };
+  });
+
+  it('returns correct replyTimeStatus', () => {
+    const availableAgents = ref([]);
+    const { replyTimeStatus } = useAvailability(availableAgents);
+    expect(replyTimeStatus.value).toBe('REPLY_TIME.IN_A_FEW_MINUTES');
+  });
+
+  it('returns correct isInBetweenTheWorkingHours when in working hours', () => {
+    vi.setSystemTime(new Date('Wed Apr 13 2022 10:00:00 GMT-0700'));
+    const availableAgents = ref([]);
+    const { isInBetweenTheWorkingHours } = useAvailability(availableAgents);
+    expect(isInBetweenTheWorkingHours.value).toBe(true);
+  });
+
+  it('returns correct isInBetweenTheWorkingHours when outside working hours', () => {
+    vi.setSystemTime(new Date('Wed Apr 13 2022 18:00:00 GMT-0700'));
+    const availableAgents = ref([]);
+    const { isInBetweenTheWorkingHours } = useAvailability(availableAgents);
+    expect(isInBetweenTheWorkingHours.value).toBe(false);
+  });
+
+  it('returns true for isInBetweenTheWorkingHours when open all day', () => {
+    global.chatwootWebChannel.workingHours = [
+      { day_of_week: 3, open_all_day: true },
+    ];
+    const availableAgents = ref([]);
+    const { isInBetweenTheWorkingHours } = useAvailability(availableAgents);
+    expect(isInBetweenTheWorkingHours.value).toBe(true);
+  });
+
+  it('returns false for isInBetweenTheWorkingHours when closed all day', () => {
+    global.chatwootWebChannel.workingHours = [
+      { day_of_week: 3, closed_all_day: true },
+    ];
+    const availableAgents = ref([]);
+    const { isInBetweenTheWorkingHours } = useAvailability(availableAgents);
+    expect(isInBetweenTheWorkingHours.value).toBe(false);
+  });
+
+  it('returns correct isOnline status when agents are available', () => {
+    const availableAgents = ref([{ id: 1 }]);
+    const { isOnline } = useAvailability(availableAgents);
+    expect(isOnline.value).toBe(true);
+  });
+
+  it('returns correct isOnline status when no agents are available and outside working hours', () => {
+    vi.setSystemTime(new Date('Wed Apr 13 2022 18:00:00 GMT-0700'));
+    const availableAgents = ref([]);
+    const { isOnline } = useAvailability(availableAgents);
+    expect(isOnline.value).toBe(false);
+  });
+
+  it('returns correct replyWaitMessage when online', () => {
+    const availableAgents = ref([{ id: 1 }]);
+    const { replyWaitMessage } = useAvailability(availableAgents);
+    expect(replyWaitMessage.value).toBe('REPLY_TIME.IN_A_FEW_MINUTES');
+  });
+
+  it('returns correct replyWaitMessage when offline', () => {
+    vi.setSystemTime(new Date('Wed Apr 13 2022 18:00:00 GMT-0700'));
+    const availableAgents = ref([]);
+    const { replyWaitMessage } = useAvailability(availableAgents);
+    expect(replyWaitMessage.value).toBe('REPLY_TIME.BACK_IN at 08:30 AM');
+  });
+});