chore: add comments

app/javascript/dashboard/i18n/locale/en/report.json

@@ -266,6 +266,8 @@
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
     "FILTER_DROPDOWN_LABEL": "Select Inbox",
+    "ALL_INBOXES": "All Inboxes",
+    "SEARCH_INBOX": "Search Inbox",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Conversations",

app/javascript/dashboard/routes/dashboard/settings/reports/components/HeatmapContainer.vue

@@ -9,9 +9,11 @@ import endOfDay from 'date-fns/endOfDay';
 import getUnixTime from 'date-fns/getUnixTime';
 import startOfDay from 'date-fns/startOfDay';
 import subDays from 'date-fns/subDays';
+import format from 'date-fns/format';
 import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import { useI18n } from 'vue-i18n';
+import { downloadCsvFile } from 'dashboard/helper/downloadHelper';
 
 const store = useStore();
 
@@ -19,6 +21,7 @@ const uiFlags = useMapGetter('getOverviewUIFlags');
 const accountConversationHeatmap = useMapGetter(
   'getAccountConversationHeatmapData'
 );
+const inboxes = useMapGetter('inboxes/getInboxes');
 const { t } = useI18n();
 
 const menuItems = [
@@ -33,19 +36,78 @@ const menuItems = [
 ];
 
 const selectedDays = ref(6);
+const selectedInbox = ref(null);
 
 const selectedDayFilter = computed(() =>
   menuItems.find(menuItem => menuItem.value === selectedDays.value)
 );
 
+const inboxMenuItems = computed(() => {
+  return [
+    {
+      label: t('INBOX_REPORTS.ALL_INBOXES'),
+      value: null,
+    },
+    ...inboxes.value.map(inbox => ({
+      label: inbox.name,
+      value: inbox.id,
+    })),
+  ];
+});
+
+const selectedInboxFilter = computed(() => {
+  if (!selectedInbox.value) {
+    return { label: t('INBOX_REPORTS.ALL_INBOXES') };
+  }
+  return inboxMenuItems.value.find(
+    item => item.value === selectedInbox.value.id
+  );
+});
+
 const downloadHeatmapData = () => {
   const to = endOfDay(new Date());
-  store.dispatch('downloadAccountConversationHeatmap', {
-    daysBefore: selectedDays.value,
-    to: getUnixTime(to),
+
+  // If no inbox is selected, use the existing backend CSV endpoint
+  if (!selectedInbox.value) {
+    store.dispatch('downloadAccountConversationHeatmap', {
+      daysBefore: selectedDays.value,
+      to: getUnixTime(to),
+    });
+    return;
+  }
+
+  // If inbox is selected, generate CSV from store data
+  if (
+    !accountConversationHeatmap.value ||
+    accountConversationHeatmap.value.length === 0
+  ) {
+    return;
+  }
+
+  // Create CSV headers
+  const headers = ['Date', 'Hour', 'Conversations Count'];
+  const rows = [headers];
+
+  // Convert heatmap data to rows
+  accountConversationHeatmap.value.forEach(item => {
+    const date = new Date(item.timestamp * 1000);
+    const dateStr = format(date, 'yyyy-MM-dd');
+    const hour = date.getHours();
+    rows.push([dateStr, `${hour}:00 - ${hour + 1}:00`, item.value]);
   });
+
+  // Convert to CSV string
+  const csvContent = rows.map(row => row.join(',')).join('\n');
+
+  // Generate filename with inbox name
+  const inboxName = selectedInbox.value.name.replace(/[^a-z0-9]/gi, '_');
+  const fileName = `conversation_heatmap_${inboxName}_${format(new Date(), 'dd-MM-yyyy')}.csv`;
+
+  // Download the file
+  downloadCsvFile(fileName, csvContent);
 };
 const [showDropdown, toggleDropdown] = useToggle();
+const [showInboxDropdown, toggleInboxDropdown] = useToggle();
 const fetchHeatmapData = () => {
   if (uiFlags.value.isFetchingAccountConversationsHeatmap) {
     return;
@@ -54,13 +116,21 @@ const fetchHeatmapData = () => {
   let to = endOfDay(new Date());
   let from = startOfDay(subDays(to, Number(selectedDays.value)));
 
-  store.dispatch('fetchAccountConversationHeatmap', {
+  const params = {
     metric: 'conversations_count',
     from: getUnixTime(from),
     to: getUnixTime(to),
     groupBy: 'hour',
     businessHours: false,
-  });
+  };
+
+  // Add inbox filtering if an inbox is selected
+  if (selectedInbox.value) {
+    params.type = 'inbox';
+    params.id = selectedInbox.value.id;
+  }
+
+  store.dispatch('fetchAccountConversationHeatmap', params);
 };
 
 const handleAction = ({ value }) => {
@@ -69,9 +139,18 @@ const handleAction = ({ value }) => {
   fetchHeatmapData();
 };
 
+const handleInboxAction = ({ value }) => {
+  toggleInboxDropdown(false);
+  selectedInbox.value = value
+    ? inboxes.value.find(inbox => inbox.id === value)
+    : null;
+  fetchHeatmapData();
+};
+
 const { startRefetching } = useLiveRefresh(fetchHeatmapData);
 
 onMounted(() => {
+  store.dispatch('inboxes/get');
   fetchHeatmapData();
   startRefetching();
 });
@@ -100,6 +179,27 @@ onMounted(() => {
             @action="handleAction($event)"
           />
         </div>
+        <div
+          v-on-clickaway="() => toggleInboxDropdown(false)"
+          class="relative flex items-center group"
+        >
+          <Button
+            sm
+            slate
+            faded
+            :label="selectedInboxFilter.label"
+            class="rounded-md group-hover:bg-n-alpha-2 max-w-[200px]"
+            @click="toggleInboxDropdown()"
+          />
+          <DropdownMenu
+            v-if="showInboxDropdown"
+            :menu-items="inboxMenuItems"
+            show-search
+            :search-placeholder="t('INBOX_REPORTS.SEARCH_INBOX')"
+            class="mt-1 ltr:right-0 rtl:left-0 xl:ltr:right-0 xl:rtl:left-0 top-full min-w-[200px]"
+            @action="handleInboxAction($event)"
+          />
+        </div>
         <Button
           sm
           slate

app/models/concerns/session_manageable.rb

@@ -0,0 +1,78 @@
+# Provides session management functionality for Devise Token Auth tokens.
+# Handles logout operations, session limits, and token cleanup.
+module SessionManageable
+  extend ActiveSupport::Concern
+
+  # Clears all active sessions for the user.
+  # @return [void]
+  def logout_all_sessions!
+    self.tokens = {}
+    save!
+  end
+
+  # Logs out a specific session by client ID.
+  # @param client_id [String] the client identifier to logout
+  # @return [Boolean] true if session was found and removed
+  def logout_session!(client_id)
+    return false unless client_id.present? && tokens.present?
+
+    removed = tokens.delete(client_id)
+    save! if removed
+
+    removed.present?
+  end
+
+  # Removes tokens that expired before the given timestamp.
+  # @param timestamp [Time, Integer] cutoff time for token cleanup
+  # @return [void]
+  def reset_tokens_before!(timestamp)
+    return unless tokens.present?
+
+    self.tokens = tokens.select do |_client_id, token_data|
+      (token_data['expiry'] || 0) >= timestamp.to_i
+    end
+
+    save!
+  end
+
+  # Returns count of non-expired active sessions.
+  # @return [Integer] number of active sessions
+  def active_session_count
+    return 0 unless tokens.present?
+
+    current_time = Time.current.to_i
+    tokens.count { |_client_id, token_data| (token_data['expiry'] || 0) > current_time }
+  end
+
+  # Checks if user has exceeded configured session limit.
+  # @return [Boolean] true if session limit is exceeded
+  def session_limit_exceeded?
+    active_session_count >= session_limit
+  end
+
+  # Returns session information for all active tokens.
+  # @return [Array<Hash>] array of session info, sorted by expiry (newest first)
+  def session_info
+    return [] unless tokens.present?
+
+    tokens.map do |client_id, token_data|
+      {
+        client_id: client_id,
+        expiry: Time.zone.at(token_data['expiry'] || 0)
+      }
+    end.sort_by { |session| session[:expiry] }.reverse
+  end
+
+  private
+
+  # Returns configured session limit from GlobalConfig.
+  # Defaults to infinity if not configured.
+  # @return [Integer, Float] session limit or Float::INFINITY
+  def session_limit
+    @session_limit ||= GlobalConfig.get(
+      'USER_SESSION_LIMIT',
+      'USER_SESSION_LIMIT_PER_USER',
+      account: Current.account
+    )&.to_i || Float::INFINITY
+  end
+end

app/models/user.rb

@@ -47,6 +47,7 @@ class User < ApplicationRecord
   include Pubsubable
   include Rails.application.routes.url_helpers
   include Reportable
+  include SessionManageable
   include SsoAuthenticatable
   include UserAttributeHelpers
 

spec/models/concerns/session_manageable_spec.rb

@@ -0,0 +1,272 @@
+require 'rails_helper'
+
+RSpec.describe SessionManageable do
+  let(:user) { create(:user) }
+  let(:current_time) { Time.current.to_i }
+  let(:expired_time) { 1.hour.ago.to_i }
+  let(:future_time) { 1.hour.from_now.to_i }
+
+  before do
+    # Mock GlobalConfig for session limit
+    allow(GlobalConfig).to receive(:get).with(
+      'USER_SESSION_LIMIT',
+      'USER_SESSION_LIMIT_PER_USER',
+      account: nil
+    ).and_return('5')
+  end
+
+  describe '#logout_all_sessions!' do
+    it 'clears all tokens and saves the user' do
+      user.tokens = {
+        'client1' => { 'token' => 'hashed_token_1', 'expiry' => future_time },
+        'client2' => { 'token' => 'hashed_token_2', 'expiry' => future_time }
+      }
+
+      expect(user).to receive(:save!)
+      user.logout_all_sessions!
+
+      expect(user.tokens).to eq({})
+    end
+
+    it 'works with empty tokens' do
+      user.tokens = {}
+      expect(user).to receive(:save!)
+      user.logout_all_sessions!
+      expect(user.tokens).to eq({})
+    end
+
+    it 'works with nil tokens' do
+      user.tokens = nil
+      expect(user).to receive(:save!)
+      user.logout_all_sessions!
+      expect(user.tokens).to eq({})
+    end
+  end
+
+  describe '#logout_session!' do
+    before do
+      user.tokens = {
+        'client1' => { 'token' => 'hashed_token_1', 'expiry' => future_time },
+        'client2' => { 'token' => 'hashed_token_2', 'expiry' => future_time }
+      }
+    end
+
+    it 'removes specific client token and saves' do
+      expect(user).to receive(:save!)
+      result = user.logout_session!('client1')
+
+      expect(result).to be true
+      expect(user.tokens).not_to have_key('client1')
+      expect(user.tokens).to have_key('client2')
+    end
+
+    it 'returns false for non-existent client' do
+      result = user.logout_session!('non_existent_client')
+      expect(result).to be false
+    end
+
+    it 'returns false for empty client_id' do
+      result = user.logout_session!('')
+      expect(result).to be false
+
+      result = user.logout_session!(nil)
+      expect(result).to be false
+    end
+
+    it 'returns false when no tokens present' do
+      user.tokens = nil
+      result = user.logout_session!('client1')
+      expect(result).to be false
+    end
+  end
+
+  describe '#reset_tokens_before!' do
+    before do
+      user.tokens = {
+        'expired_client' => { 'token' => 'token1', 'expiry' => expired_time },
+        'current_client' => { 'token' => 'token2', 'expiry' => future_time },
+        'edge_case_client' => { 'token' => 'token3', 'expiry' => current_time }
+      }
+    end
+
+    it 'removes tokens that expired before the given timestamp' do
+      expect(user).to receive(:save!)
+      user.reset_tokens_before!(current_time)
+
+      expect(user.tokens).not_to have_key('expired_client')
+      expect(user.tokens).to have_key('current_client')
+      expect(user.tokens).to have_key('edge_case_client')
+    end
+
+    it 'handles timestamp as Time object' do
+      timestamp = Time.zone.at(current_time)
+      expect(user).to receive(:save!)
+      user.reset_tokens_before!(timestamp)
+
+      expect(user.tokens).not_to have_key('expired_client')
+      expect(user.tokens).to have_key('current_client')
+    end
+
+    it 'does nothing when no tokens present' do
+      user.tokens = nil
+      user.reset_tokens_before!(current_time)
+      # tokens gets initialized to empty hash during the process
+      expect(user.tokens).to eq({})
+    end
+
+    it 'handles tokens with missing expiry' do
+      user.tokens = {
+        'no_expiry_client' => { 'token' => 'token1' },
+        'zero_expiry_client' => { 'token' => 'token2', 'expiry' => 0 }
+      }
+
+      expect(user).to receive(:save!)
+      user.reset_tokens_before!(current_time)
+
+      expect(user.tokens).to be_empty
+    end
+  end
+
+  describe '#active_session_count' do
+    it 'counts only non-expired tokens' do
+      user.tokens = {
+        'expired1' => { 'token' => 'token1', 'expiry' => expired_time },
+        'active1' => { 'token' => 'token2', 'expiry' => future_time },
+        'active2' => { 'token' => 'token3', 'expiry' => future_time },
+        'expired2' => { 'token' => 'token4', 'expiry' => expired_time }
+      }
+
+      expect(user.active_session_count).to eq(2)
+    end
+
+    it 'returns 0 when no tokens present' do
+      user.tokens = nil
+      expect(user.active_session_count).to eq(0)
+
+      user.tokens = {}
+      expect(user.active_session_count).to eq(0)
+    end
+
+    it 'handles tokens with missing expiry' do
+      user.tokens = {
+        'no_expiry' => { 'token' => 'token1' },
+        'active' => { 'token' => 'token2', 'expiry' => future_time }
+      }
+
+      expect(user.active_session_count).to eq(1)
+    end
+  end
+
+  describe '#session_limit_exceeded?' do
+    it 'returns true when active sessions exceed limit' do
+      # Mock 3 session limit
+      allow(GlobalConfig).to receive(:get).and_return('3')
+
+      user.tokens = {
+        'active1' => { 'token' => 'token1', 'expiry' => future_time },
+        'active2' => { 'token' => 'token2', 'expiry' => future_time },
+        'active3' => { 'token' => 'token3', 'expiry' => future_time },
+        'active4' => { 'token' => 'token4', 'expiry' => future_time }
+      }
+
+      expect(user.session_limit_exceeded?).to be true
+    end
+
+    it 'returns false when within limit' do
+      allow(GlobalConfig).to receive(:get).and_return('5')
+
+      user.tokens = {
+        'active1' => { 'token' => 'token1', 'expiry' => future_time },
+        'active2' => { 'token' => 'token2', 'expiry' => future_time }
+      }
+
+      expect(user.session_limit_exceeded?).to be false
+    end
+
+    it 'handles infinite limit' do
+      allow(GlobalConfig).to receive(:get).and_return(nil)
+
+      user.tokens = {}
+      (1..100).each do |i|
+        user.tokens["client#{i}"] = { 'token' => "token#{i}", 'expiry' => future_time }
+      end
+
+      expect(user.session_limit_exceeded?).to be false
+    end
+  end
+
+  describe '#session_info' do
+    it 'returns session information sorted by expiry (newest first)' do
+      earlier_time = 2.hours.from_now.to_i
+      later_time = 3.hours.from_now.to_i
+
+      user.tokens = {
+        'client1' => { 'token' => 'token1', 'expiry' => earlier_time },
+        'client2' => { 'token' => 'token2', 'expiry' => later_time }
+      }
+
+      sessions = user.session_info
+
+      expect(sessions.size).to eq(2)
+      expect(sessions[0][:client_id]).to eq('client2')
+      expect(sessions[0][:expiry]).to eq(Time.zone.at(later_time))
+      expect(sessions[1][:client_id]).to eq('client1')
+      expect(sessions[1][:expiry]).to eq(Time.zone.at(earlier_time))
+    end
+
+    it 'returns empty array when no tokens' do
+      user.tokens = nil
+      expect(user.session_info).to eq([])
+
+      user.tokens = {}
+      expect(user.session_info).to eq([])
+    end
+
+    it 'handles tokens with missing expiry' do
+      user.tokens = {
+        'client1' => { 'token' => 'token1' },
+        'client2' => { 'token' => 'token2', 'expiry' => future_time }
+      }
+
+      sessions = user.session_info
+
+      expect(sessions.size).to eq(2)
+      expect(sessions[0][:expiry]).to eq(Time.zone.at(future_time))
+      expect(sessions[1][:expiry]).to eq(Time.zone.at(0))
+    end
+  end
+
+  describe 'private methods' do
+    describe '#session_limit' do
+      it 'returns configured limit from GlobalConfig' do
+        allow(GlobalConfig).to receive(:get).with(
+          'USER_SESSION_LIMIT',
+          'USER_SESSION_LIMIT_PER_USER',
+          account: nil
+        ).and_return('10')
+
+        limit = user.send(:session_limit)
+        expect(limit).to eq(10)
+      end
+
+      it 'returns infinity when no limit configured' do
+        allow(GlobalConfig).to receive(:get).and_return(nil)
+
+        limit = user.send(:session_limit)
+        expect(limit).to eq(Float::INFINITY)
+      end
+
+      it 'memoizes the result' do
+        allow(GlobalConfig).to receive(:get).and_return('5')
+
+        # First call
+        limit1 = user.send(:session_limit)
+        # Second call should use memoized value
+        limit2 = user.send(:session_limit)
+
+        expect(limit1).to eq(limit2)
+        expect(GlobalConfig).to have_received(:get).once
+      end
+    end
+  end
+end