Update paywall restrictions

2025-03-05 18:43:57 -08:00
121 changed files with 519 additions and 1085 deletions
@@ -561,7 +561,7 @@ GEM
      activesupport (>= 3.0.0)
    raabro (1.4.0)
    racc (1.8.1)
-    rack (2.2.12)
+    rack (2.2.11)
    rack-attack (6.7.0)
      rack (>= 1.0, < 4)
    rack-contrib (2.5.0)
@@ -6,8 +6,6 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
  before_action :conversation, except: [:index, :meta, :search, :create, :filter]
  before_action :inbox, :contact, :contact_inbox, only: [:create]

-  ATTACHMENT_RESULTS_PER_PAGE = 100
-
  def index
    result = conversation_finder.perform
    @conversations = result[:conversations]
@@ -26,12 +24,7 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
  end

  def attachments
-    @attachments_count = @conversation.attachments.count
    @attachments = @conversation.attachments
-                                .includes(:message)
-                                .order(created_at: :desc)
-                                .page(attachment_params[:page])
-                                .per(ATTACHMENT_RESULTS_PER_PAGE)
  end

  def show; end
@@ -131,10 +124,6 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
    params.permit(:priority)
  end

-  def attachment_params
-    params.permit(:page)
-  end
-
  def update_last_seen_on_conversation(last_seen_at, update_assignee)
    # rubocop:disable Rails/SkipsModelValidations
    @conversation.update_column(:agent_last_seen_at, last_seen_at)
@@ -5,11 +5,10 @@ module SwitchLocale

  def switch_locale(&)
    # priority is for locale set in query string (mostly for widget/from js sdk)
-    locale ||= params[:locale]
-
+    locale ||= locale_from_params
    locale ||= locale_from_custom_domain
    # if locale is not set in account, let's use DEFAULT_LOCALE env variable
-    locale ||= ENV.fetch('DEFAULT_LOCALE', nil)
+    locale ||= locale_from_env_variable
    set_locale(locale, &)
  end

@@ -33,30 +32,26 @@ module SwitchLocale
  end

  def set_locale(locale, &)
-    safe_locale = validate_and_get_locale(locale)
+    # if locale is empty, use default_locale
+    locale ||= I18n.default_locale
    # Ensure locale won't bleed into other requests
    # https://guides.rubyonrails.org/i18n.html#managing-the-locale-across-requests
-    I18n.with_locale(safe_locale, &)
+    I18n.with_locale(locale, &)
  end

-  def validate_and_get_locale(locale)
-    return I18n.default_locale.to_s if locale.blank?
-
-    available_locales = I18n.available_locales.map(&:to_s)
-    locale_without_variant = locale.split('_')[0]
-
-    if available_locales.include?(locale)
-      locale
-    elsif available_locales.include?(locale_without_variant)
-      locale_without_variant
-    else
-      I18n.default_locale.to_s
-    end
+  def locale_from_params
+    I18n.available_locales.map(&:to_s).include?(params[:locale]) ? params[:locale] : nil
  end

  def locale_from_account(account)
    return unless account

-    account.locale
+    I18n.available_locales.map(&:to_s).include?(account.locale) ? account.locale : nil
+  end
+
+  def locale_from_env_variable
+    return unless ENV.fetch('DEFAULT_LOCALE', nil)
+
+    I18n.available_locales.map(&:to_s).include?(ENV.fetch('DEFAULT_LOCALE')) ? ENV.fetch('DEFAULT_LOCALE') : nil
  end
 end
@@ -1,6 +1,4 @@
 class Public::Api::V1::Portals::BaseController < PublicController
-  include SwitchLocale
-
  before_action :show_plain_layout
  before_action :set_color_scheme
  before_action :set_global_config
@@ -29,7 +27,14 @@ class Public::Api::V1::Portals::BaseController < PublicController
  end

  def switch_locale_with_portal(&)
-    @locale = validate_and_get_locale(params[:locale])
+    locale_without_variant = params[:locale].split('_')[0]
+    is_locale_available = I18n.available_locales.map(&:to_s).include?(params[:locale])
+    is_locale_variant_available = I18n.available_locales.map(&:to_s).include?(locale_without_variant)
+    if is_locale_available
+      @locale = params[:locale]
+    elsif is_locale_variant_available
+      @locale = locale_without_variant
+    end

    I18n.with_locale(@locale, &)
  end
@@ -39,12 +44,12 @@ class Public::Api::V1::Portals::BaseController < PublicController
    Rails.logger.info "Article: not found for slug: #{params[:article_slug]}"
    render_404 && return if article.blank?

-    article_locale = if article.category.present?
-                       article.category.locale
-                     else
-                       article.portal.default_locale
-                     end
-    @locale = validate_and_get_locale(article_locale)
+    @locale = if article.category.present?
+                article.category.locale
+              else
+                article.portal.default_locale
+              end
+
    I18n.with_locale(@locale, &)
  end

@@ -4,7 +4,6 @@ import AddAccountModal from '../dashboard/components/layout/sidebarComponents/Ad
 import LoadingState from './components/widgets/LoadingState.vue';
 import NetworkNotification from './components/NetworkNotification.vue';
 import UpdateBanner from './components/app/UpdateBanner.vue';
-import UpgradeBanner from './components/app/UpgradeBanner.vue';
 import PaymentPendingBanner from './components/app/PaymentPendingBanner.vue';
 import PendingEmailVerificationBanner from './components/app/PendingEmailVerificationBanner.vue';
 import vueActionCable from './helper/actionCable';
@@ -31,7 +30,6 @@ export default {
    UpdateBanner,
    PaymentPendingBanner,
    WootSnackbarBox,
-    UpgradeBanner,
    PendingEmailVerificationBanner,
  },
  setup() {
@@ -146,7 +144,6 @@ export default {
    <template v-if="currentAccountId">
      <PendingEmailVerificationBanner v-if="hideOnOnboardingView" />
      <PaymentPendingBanner v-if="hideOnOnboardingView" />
-      <UpgradeBanner />
    </template>
    <router-view v-slot="{ Component }">
      <transition name="fade" mode="out-in">
@@ -146,19 +146,17 @@
    --solid-2: 255 255 255;
    --solid-3: 255 255 255;
    --solid-active: 255 255 255;
-    --solid-amber: 255 228 181;
-    --solid-blue: 182 216 255;
+    --solid-amber: 252 232 193;
+    --solid-blue: 218 236 255;
    --solid-iris: 230 231 255;
-    --solid-purple: 202 202 255;
-    --solid-red: 255 212 219;

    --alpha-1: 67, 67, 67, 0.06;
-    --alpha-2: 196, 197, 198, 0.22;
+    --alpha-2: 201, 202, 207, 0.15;
    --alpha-3: 255, 255, 255, 0.96;
-    --black-alpha-1: 0, 0, 0, 0.08;
+    --black-alpha-1: 0, 0, 0, 0.12;
    --black-alpha-2: 0, 0, 0, 0.04;
    --border-blue: 39, 129, 246, 0.5;
-    --white-alpha: 255, 255, 255, 0.84;
+    --white-alpha: 255, 255, 255, 0.8;
  }

  .dark {
@@ -242,18 +240,16 @@
    --gray-12: 238 238 238;

    --background-color: 18 18 19;
-    --text-blue: 126 182 255;
    --border-strong: 52 52 52;
    --border-weak: 38 38 42;
    --solid-1: 23 23 26;
    --solid-2: 29 30 36;
    --solid-3: 44 45 54;
    --solid-active: 53 57 66;
-    --solid-amber: 56 50 41;
-    --solid-blue: 4 51 101;
+    --solid-amber: 42 37 30;
+    --solid-blue: 16 49 91;
    --solid-iris: 38 42 101;
-    --solid-purple: 51 51 107;
-    --solid-red: 78 46 55;
+    --text-blue: 126 182 255;

    --alpha-1: 36, 36, 36, 0.8;
    --alpha-2: 139, 147, 182, 0.15;
@@ -50,16 +50,16 @@ const AVATAR_COLORS = {
  dark: [
    ['#4B143D', '#FF8DCC'],
    ['#3F220D', '#FFA366'],
-    ['#023B37', '#0BD8B6'],
    ['#2A2A2A', '#ADB1B8'],
+    ['#023B37', '#0BD8B6'],
    ['#27264D', '#A19EFF'],
    ['#1D2E62', '#9EB1FF'],
  ],
  light: [
    ['#FBDCEF', '#C2298A'],
    ['#FFE0BB', '#99543A'],
-    ['#CCF3EA', '#008573'],
    ['#E8E8E8', '#60646C'],
+    ['#CCF3EA', '#008573'],
    ['#EBEBFE', '#4747C2'],
    ['#E1E9FF', '#3A5BC7'],
  ],
@@ -117,7 +117,7 @@ const props = defineProps({
  },
  conversationId: { type: Number, required: true },
  createdAt: { type: Number, required: true }, // eslint-disable-line vue/no-unused-properties
-  currentUserId: { type: Number, required: true }, // eslint-disable-line vue/no-unused-properties
+  currentUserId: { type: Number, required: true },
  groupWithNext: { type: Boolean, default: false },
  inboxId: { type: Number, default: null }, // eslint-disable-line vue/no-unused-properties
  inboxSupportsReplyTo: { type: Object, default: () => ({}) },
@@ -173,11 +173,7 @@ const variant = computed(() => {
  return variants[props.messageType] || MESSAGE_VARIANTS.USER;
 });

-const isBotOrAgentMessage = computed(() => {
-  if (props.messageType === MESSAGE_TYPES.ACTIVITY) {
-    return false;
-  }
-
+const isMyMessage = computed(() => {
  // if an outgoing message is still processing, then it's definitely a
  // message sent by the current user
  if (
@@ -186,15 +182,17 @@ const isBotOrAgentMessage = computed(() => {
  ) {
    return true;
  }
-
  const senderId = props.senderId ?? props.sender?.id;
  const senderType = props.senderType ?? props.sender?.type;

  if (!senderType || !senderId) {
-    return true;
+    return false;
  }

-  return senderType.toLowerCase() === SENDER_TYPES.USER.toLowerCase();
+  return (
+    senderType.toLowerCase() === SENDER_TYPES.USER.toLowerCase() &&
+    props.currentUserId === senderId
+  );
 });

 /**
@@ -202,7 +200,7 @@ const isBotOrAgentMessage = computed(() => {
 * @returns {import('vue').ComputedRef<'left'|'right'|'center'>} The computed orientation
 */
 const orientation = computed(() => {
-  if (isBotOrAgentMessage.value) {
+  if (isMyMessage.value) {
    return ORIENTATION.RIGHT;
  }

@@ -223,8 +221,8 @@ const flexOrientationClass = computed(() => {

 const gridClass = computed(() => {
  const map = {
-    [ORIENTATION.LEFT]: 'grid grid-cols-1fr',
-    [ORIENTATION.RIGHT]: 'grid grid-cols-[1fr_24px]',
+    [ORIENTATION.LEFT]: 'grid grid-cols-[24px_1fr]',
+    [ORIENTATION.RIGHT]: 'grid grid-cols-1fr',
  };

  return map[orientation.value];
@@ -233,12 +231,12 @@ const gridClass = computed(() => {
 const gridTemplate = computed(() => {
  const map = {
    [ORIENTATION.LEFT]: `
-      "bubble"
-      "meta"
+      "avatar bubble"
+      "spacer meta"
    `,
    [ORIENTATION.RIGHT]: `
-      "bubble avatar"
-      "meta spacer"
+      "bubble"
+      "meta"
    `,
  };

@@ -253,7 +251,7 @@ const shouldGroupWithNext = computed(() => {

 const shouldShowAvatar = computed(() => {
  if (props.messageType === MESSAGE_TYPES.ACTIVITY) return false;
-  if (orientation.value === ORIENTATION.LEFT) return false;
+  if (orientation.value === ORIENTATION.RIGHT) return false;

  return true;
 });
@@ -440,7 +438,7 @@ provideMessageContext({
  isPrivate: computed(() => props.private),
  variant,
  orientation,
-  isBotOrAgentMessage,
+  isMyMessage,
  shouldGroupWithNext,
 });
 </script>
@@ -450,7 +448,7 @@ provideMessageContext({
  <div
    v-if="shouldRenderMessage"
    :id="`message${props.id}`"
-    class="flex w-full message-bubble-container"
+    class="flex w-full message-bubble-container mb-2"
    :data-message-id="props.id"
    :class="[
      flexOrientationClass,
@@ -472,28 +470,22 @@ provideMessageContext({
          'w-full': variant === MESSAGE_VARIANTS.EMAIL,
        },
      ]"
-      class="gap-x-2"
+      class="gap-x-3"
      :style="{
        gridTemplateAreas: gridTemplate,
      }"
    >
      <div
        v-if="!shouldGroupWithNext && shouldShowAvatar"
-        v-tooltip.left-end="avatarTooltip"
+        v-tooltip.right-end="avatarTooltip"
        class="[grid-area:avatar] flex items-end"
      >
-        <Avatar v-bind="avatarInfo" :size="20" />
+        <Avatar v-bind="avatarInfo" :size="24" />
      </div>
      <div
        class="[grid-area:bubble] flex"
        :class="{
-          'justify-end': orientation === ORIENTATION.RIGHT,
-          'ltr:pl-12 rtl:pr-12 2xl:ltr:pl-0 2xl:rtl:pr-0':
-            orientation === ORIENTATION.RIGHT &&
-            variant !== MESSAGE_VARIANTS.EMAIL,
-          'ltr:pr-12 rtl:pl-12 2xl:ltr:pr-0 2xl:rtl:pl-0':
-            orientation === ORIENTATION.LEFT &&
-            variant !== MESSAGE_VARIANTS.EMAIL,
+          'ltr:pl-9 rtl:pl-0 justify-end': orientation === ORIENTATION.RIGHT,
          'min-w-0': variant === MESSAGE_VARIANTS.EMAIL,
        }"
        @contextmenu="openContextMenu($event)"
@@ -26,7 +26,7 @@ const { t } = useI18n();
        />
      </div>
      <div
-        class="absolute bg-n-alpha-3 px-4 py-3 border rounded-xl border-n-strong text-n-slate-12 bottom-6 w-52 text-xs backdrop-blur-[100px] shadow-[0px_0px_24px_0px_rgba(0,0,0,0.12)] opacity-0 invisible group-hover:opacity-100 group-hover:visible transition-all break-all"
+        class="absolute bg-n-alpha-3 px-4 py-3 border rounded-xl border-n-strong text-n-slate-12 bottom-6 w-52 text-xs backdrop-blur-[100px] shadow-[0px_0px_24px_0px_rgba(0,0,0,0.12)] opacity-0 invisible group-hover:opacity-100 group-hover:visible transition-all"
        :class="{
          'ltr:left-0 rtl:right-0': orientation === ORIENTATION.LEFT,
          'ltr:right-0 rtl:left-0': orientation === ORIENTATION.RIGHT,
@@ -66,11 +66,7 @@ const shouldGroupWithNext = (index, searchList) => {
    nextMessageType === MESSAGE_TYPES.TEMPLATE &&
    currentMessageType === MESSAGE_TYPES.TEMPLATE;

-  const areBothActivity =
-    nextMessageType === MESSAGE_TYPES.ACTIVITY &&
-    currentMessageType === MESSAGE_TYPES.ACTIVITY;
-
-  if (!hasSameSender || areBothTemplates || areBothActivity) return false;
+  if (!hasSameSender || areBothTemplates) return false;

  if (currentMessageType !== nextMessageType) return false;

@@ -99,17 +95,6 @@ const getInReplyToMessage = parentMessage => {

  return replyMessage ? useCamelCase(replyMessage) : null;
 };
-
-const getMessageSpacingClass = (message, messages, index) => {
-  // For non-activity messages, use groupWithNext logic
-  if (message.messageType !== MESSAGE_TYPES.ACTIVITY) {
-    return shouldGroupWithNext(index, messages) ? 'mb-1' : 'mb-6';
-  }
-
-  // For activity messages, check next message exists and is also an activity
-  const nextMessage = messages[index + 1];
-  return nextMessage?.messageType === MESSAGE_TYPES.ACTIVITY ? 'mb-2' : 'mb-6';
-};
 </script>

 <template>
@@ -127,7 +112,6 @@ const getMessageSpacingClass = (message, messages, index) => {
        :group-with-next="shouldGroupWithNext(index, allMessages)"
        :inbox-supports-reply-to="inboxSupportsReplyTo"
        :current-user-id="currentUserId"
-        :class="getMessageSpacingClass(message, allMessages, index)"
        data-clarity-mask="True"
      />
    </template>
@@ -102,7 +102,6 @@ const statusToShow = computed(() => {
  if (isRead.value) return MESSAGE_STATUS.READ;
  if (isDelivered.value) return MESSAGE_STATUS.DELIVERED;
  if (isSent.value) return MESSAGE_STATUS.SENT;
-  if (status.value === MESSAGE_STATUS.FAILED) return MESSAGE_STATUS.FAILED;

  return MESSAGE_STATUS.PROGRESS;
 });
@@ -14,7 +14,7 @@ const readableTime = computed(() =>
 <template>
  <BaseBubble
    v-tooltip.top="readableTime"
-    class="px-3 py-1 !rounded-full flex min-w-0 items-center gap-2"
+    class="px-2 py-0.5 !rounded-full flex min-w-0 items-center gap-2"
    data-bubble-name="activity"
  >
    <span v-dompurify-html="content" :title="content" />
@@ -20,9 +20,9 @@ const varaintBaseMap = {
    'bg-n-solid-amber text-n-amber-12 [&_.prosemirror-mention-node]:font-semibold',
  [MESSAGE_VARIANTS.USER]: 'bg-n-slate-4 text-n-slate-12',
  [MESSAGE_VARIANTS.ACTIVITY]: 'bg-n-alpha-1 text-n-slate-11 text-sm',
-  [MESSAGE_VARIANTS.BOT]: 'bg-n-solid-purple text-n-slate-12',
-  [MESSAGE_VARIANTS.TEMPLATE]: 'bg-n-solid-purple text-n-slate-12',
-  [MESSAGE_VARIANTS.ERROR]: 'bg-n-solid-red text-n-ruby-12',
+  [MESSAGE_VARIANTS.BOT]: 'bg-n-solid-iris text-n-slate-12',
+  [MESSAGE_VARIANTS.TEMPLATE]: 'bg-n-solid-iris text-n-slate-12',
+  [MESSAGE_VARIANTS.ERROR]: 'bg-n-ruby-4 text-n-ruby-12',
  [MESSAGE_VARIANTS.EMAIL]: 'w-full',
  [MESSAGE_VARIANTS.UNSUPPORTED]:
    'bg-n-solid-amber/70 border border-dashed border-n-amber-12 text-n-amber-12',
@@ -64,13 +64,13 @@ const senderName = computed(() => {
          :href="action.href"
          rel="noreferrer noopener nofollow"
          target="_blank"
-          class="w-full block bg-n-alpha-white px-4 py-2 rounded-lg text-sm text-center border border-n-container"
+          class="w-full block bg-n-solid-3 px-4 py-2 rounded-lg text-sm text-center border border-n-container"
        >
          {{ action.label }}
        </a>
        <button
          v-else
-          class="w-full bg-n-alpha-white px-4 py-2 rounded-lg text-sm text-center border border-n-container"
+          class="w-full bg-n-solid-3 px-4 py-2 rounded-lg text-sm text-center border border-n-container"
          @click="action.onClick"
        >
          {{ action.label }}
@@ -62,7 +62,7 @@ const hasQuotedMessage = computed(() => {
    <EmailMeta
      class="p-3"
      :class="{
-        'border-b border-n-slate-6': isIncoming,
+        'border-b border-n-strong': isIncoming,
        'border-b border-n-slate-8/20': isOutgoing,
      }"
    />
@@ -75,7 +75,7 @@ const hasQuotedMessage = computed(() => {
      >
        <div
          v-if="isExpandable && !isExpanded"
-          class="absolute left-0 right-0 bottom-0 h-40 px-8 flex items-end bg-gradient-to-t from-n-slate-4 via-n-strong/50 to-transparent dark:from-n-slate-5 dark:via-n-slate-4/50"
+          class="absolute left-0 right-0 bottom-0 h-40 px-8 flex items-end bg-gradient-to-t from-n-gray-3 via-n-gray-3 via-20% to-transparent"
        >
          <button
            class="text-n-slate-12 py-2 px-8 mx-auto text-center flex items-center gap-2"
@@ -139,10 +139,7 @@ const hasQuotedMessage = computed(() => {
      v-if="Array.isArray(attachments) && attachments.length"
      class="px-4 pb-4 space-y-2"
    >
-      <AttachmentChips
-        :attachments="attachments"
-        class="flex flex-col gap-2.5"
-      />
+      <AttachmentChips :attachments="attachments" class="gap-1" />
    </section>
  </BaseBubble>
 </template>
@@ -20,15 +20,12 @@ const isEmpty = computed(() => {

 <template>
  <BaseBubble class="px-4 py-3" data-bubble-name="text">
-    <div class="gap-4 flex flex-col">
+    <div class="gap-3 flex flex-col">
      <span v-if="isEmpty" class="text-n-slate-11">
        {{ $t('CONVERSATION.NO_CONTENT') }}
      </span>
      <FormattedContent v-if="content" :content="content" />
-      <AttachmentChips
-        :attachments="attachments"
-        class="flex flex-col gap-2.5"
-      />
+      <AttachmentChips :attachments="attachments" class="gap-2" />
      <template v-if="isTemplate">
        <div
          v-if="contentAttributes.submittedEmail"
@@ -1,7 +1,8 @@
 <script setup>
 import { computed, defineOptions, useAttrs } from 'vue';

-import ImageVideoChip from 'next/message/chips/AttachmentGrid.vue'; // Image and Video Grids are the same component
+import ImageChip from 'next/message/chips/Image.vue';
+import VideoChip from 'next/message/chips/Video.vue';
 import AudioChip from 'next/message/chips/Audio.vue';
 import FileChip from 'next/message/chips/File.vue';
 import { useMessageContext } from '../provider.js';
@@ -36,7 +37,7 @@ const attrs = useAttrs();
 const { orientation } = useMessageContext();

 const classToApply = computed(() => {
-  const baseClasses = [attrs.class, 'flex', 'flex-wrap', 'gap-2'];
+  const baseClasses = [attrs.class, 'flex', 'flex-wrap'];

  if (orientation.value === 'right') {
    baseClasses.push('justify-end');
@@ -76,25 +77,30 @@ const files = computed(() => {

 <template>
  <div v-if="mediaAttachments.length" :class="classToApply">
-    <ImageVideoChip :attachments="mediaAttachments" />
+    <template v-for="attachment in mediaAttachments" :key="attachment.id">
+      <ImageChip
+        v-if="attachment.fileType === ATTACHMENT_TYPES.IMAGE"
+        :attachment="attachment"
+      />
+      <VideoChip
+        v-else-if="attachment.fileType === ATTACHMENT_TYPES.VIDEO"
+        :attachment="attachment"
+      />
+    </template>
  </div>
-
  <div v-if="recordings.length" :class="classToApply">
-    <div v-for="attachment in recordings" :key="attachment.id" class="w-full">
+    <div v-for="attachment in recordings" :key="attachment.id">
      <AudioChip
        class="bg-n-alpha-3 dark:bg-n-alpha-2 text-n-slate-12"
        :attachment="attachment"
      />
    </div>
  </div>
-
  <div v-if="files.length" :class="classToApply">
-    <div className="grid grid-cols-1 2xl:grid-cols-2 gap-3">
-      <FileChip
-        v-for="attachment in files"
-        :key="attachment.id"
-        :attachment="attachment"
-      />
-    </div>
+    <FileChip
+      v-for="attachment in files"
+      :key="attachment.id"
+      :attachment="attachment"
+    />
  </div>
 </template>
@@ -1,82 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import ImageChip from './Image.vue';
-import VideoChip from './Video.vue';
-
-import { ATTACHMENT_TYPES } from '../constants';
-
-const props = defineProps({
-  attachments: {
-    type: Array,
-    required: true,
-    validator: value => Array.isArray(value) && value.length > 0,
-  },
-});
-
-const MAX_DISPLAYED = 5;
-
-const visibleAttachments = computed(() =>
-  props.attachments.slice(0, MAX_DISPLAYED)
-);
-
-const remainingCount = computed(() =>
-  Math.max(0, props.attachments.length - MAX_DISPLAYED)
-);
-
-const gridClass = computed(() => {
-  const count = props.attachments.length;
-  const base = 'grid gap-2 w-full';
-
-  if (count === 1) return `${base} grid-cols-1`;
-
-  const classes = {
-    2: `${base} grid-cols-2 max-h-[500px]`,
-    3: `${base} grid-cols-2 max-h-[500px]`,
-    4: `${base} grid-cols-2 max-h-[500px]`,
-    5: `${base} grid-cols-3 max-h-[500px]`,
-  };
-
-  return classes[count] || classes[5];
-});
-
-const itemClass = computed(() => index => {
-  const count = props.attachments.length;
-  const base = 'relative overflow-hidden rounded-lg';
-
-  if (count === 1) return `${base} w-full h-auto`;
-
-  if (count === 3 && index === 0) return `${base} row-span-2 h-[492px]`;
-  if (count >= 5 && index === 0) return `${base} col-span-2 h-[242px]`;
-
-  return count === 2 ? `${base} h-[500px]` : `${base} h-[242px]`;
-});
-
-const shouldShowOverlay = computed(
-  () => index => remainingCount.value > 0 && index === MAX_DISPLAYED - 1
-);
-
-const componentMap = {
-  [ATTACHMENT_TYPES.IMAGE]: ImageChip,
-  [ATTACHMENT_TYPES.VIDEO]: VideoChip,
-};
-
-const getComponent = fileType =>
-  componentMap[fileType?.toLowerCase()] || componentMap[ATTACHMENT_TYPES.IMAGE];
-</script>
-
-<template>
-  <div :class="gridClass">
-    <div
-      v-for="(attachment, index) in visibleAttachments"
-      :key="attachment.id"
-      :class="itemClass(index)"
-    >
-      <component
-        :is="getComponent(attachment.fileType)"
-        :attachment="attachment"
-        :remaining-count="remainingCount"
-        :should-show-overlay="shouldShowOverlay(index)"
-      />
-    </div>
-  </div>
-</template>
@@ -11,16 +11,7 @@ defineProps({
    type: Object,
    required: true,
  },
-  remainingCount: {
-    type: Number,
-    required: true,
-  },
-  shouldShowOverlay: {
-    type: Boolean,
-    required: true,
-  },
 });
-
 const hasError = ref(false);
 const showGallery = ref(false);

@@ -29,20 +20,12 @@ const { filteredCurrentChatAttachments } = useMessageContext();
 const handleError = () => {
  hasError.value = true;
 };
-
-const handleGalleryClick = () => {
-  showGallery.value = true;
-};
-
-const handleGalleryClose = () => {
-  showGallery.value = false;
-};
 </script>

 <template>
  <div
-    class="rounded-lg overflow-hidden contain-content cursor-pointer size-full"
-    @click="handleGalleryClick"
+    class="size-[72px] overflow-hidden contain-content rounded-xl cursor-pointer"
+    @click="showGallery = true"
  >
    <div
      v-if="hasError"
@@ -51,7 +34,6 @@ const handleGalleryClose = () => {
      <Icon icon="i-lucide-circle-off" class="text-n-slate-11" />
      {{ $t('COMPONENTS.MEDIA.LOADING_FAILED') }}
    </div>
-
    <img
      v-else
      class="object-cover w-full h-full"
@@ -59,23 +41,12 @@ const handleGalleryClose = () => {
      @error="handleError"
    />
  </div>
-
-  <div
-    v-if="shouldShowOverlay"
-    class="absolute inset-0 flex items-center cursor-pointer justify-center bg-n-black/25 dark:bg-n-alpha-1 rounded-lg"
-    @click="handleGalleryClick"
-  >
-    <span class="text-white text-2xl font-semibold">
-      +{{ remainingCount }}
-    </span>
-  </div>
-
  <GalleryView
    v-if="showGallery"
    v-model:show="showGallery"
    :attachment="useSnakeCase(attachment)"
    :all-attachments="filteredCurrentChatAttachments"
    @error="handleError"
-    @close="handleGalleryClose"
+    @close="() => (showGallery = false)"
  />
 </template>
@@ -10,33 +10,17 @@ defineProps({
    type: Object,
    required: true,
  },
-  remainingCount: {
-    type: Number,
-    required: true,
-  },
-  shouldShowOverlay: {
-    type: Boolean,
-    required: true,
-  },
 });

 const showGallery = ref(false);

 const { filteredCurrentChatAttachments } = useMessageContext();
-
-const handleGalleryClick = () => {
-  showGallery.value = true;
-};
-
-const handleGalleryClose = () => {
-  showGallery.value = false;
-};
 </script>

 <template>
  <div
-    class="rounded-lg overflow-hidden contain-content cursor-pointer size-full"
-    @click="handleGalleryClick"
+    class="size-[72px] overflow-hidden contain-content rounded-xl cursor-pointer relative group"
+    @click="showGallery = true"
  >
    <video
      :src="attachment.dataUrl"
@@ -45,7 +29,6 @@ const handleGalleryClose = () => {
      playsInline
    />
    <div
-      v-if="!shouldShowOverlay"
      class="absolute w-full h-full inset-0 p-1 flex items-center justify-center"
    >
      <div
@@ -58,21 +41,12 @@ const handleGalleryClose = () => {
      </div>
    </div>
  </div>
-
-  <div
-    v-if="shouldShowOverlay"
-    class="absolute inset-0 flex items-center cursor-pointer justify-center bg-n-black/25 dark:bg-n-alpha-1 rounded-lg"
-    @click="handleGalleryClick"
-  >
-    <span class="text-white text-2xl font-semibold">
-      +{{ remainingCount }}
-    </span>
-  </div>
  <GalleryView
    v-if="showGallery"
    v-model:show="showGallery"
    :attachment="useSnakeCase(attachment)"
    :all-attachments="filteredCurrentChatAttachments"
-    @close="handleGalleryClose"
+    @error="onError"
+    @close="() => (showGallery = false)"
  />
 </template>
@@ -98,7 +98,7 @@ const MessageControl = Symbol('MessageControl');
 * @property {import('vue').Ref<Sender|null>} [sender=null] - The sender information
 * @property {import('vue').ComputedRef<MessageOrientation>} orientation - The visual variant of the message
 * @property {import('vue').ComputedRef<MessageVariant>} variant - The visual variant of the message
- * @property {import('vue').ComputedRef<boolean>} isBotOrAgentMessage - Does the message belong to the bot or agents
+ * @property {import('vue').ComputedRef<boolean>} isMyMessage - Does the message belong to the current user
 * @property {import('vue').ComputedRef<boolean>} isPrivate - Proxy computed value for private
 * @property {import('vue').ComputedRef<boolean>} shouldGroupWithNext - Should group with the next message or not, it is differnt from groupWithNext, this has a bypass for a failed message
 */
@@ -0,0 +1,79 @@
+<script setup>
+import { computed, onMounted } from 'vue';
+import { useStore } from 'vuex';
+import { useAccount } from 'dashboard/composables/useAccount';
+import { differenceInDays } from 'date-fns';
+import { useRoute } from 'vue-router';
+
+const ALWAYS_ON_ROUTES = [
+  'agent_list',
+  'settings_inbox_list',
+  'billing_settings_index',
+];
+
+const { accountId } = useAccount();
+const store = useStore();
+const route = useRoute();
+const routeName = computed(() => {
+  return route.name || '';
+});
+const isOnChatwootCloud = computed(
+  () => store.getters['globalConfig/isOnChatwootCloud']
+);
+const account = computed(() =>
+  store.getters['accounts/getAccount'](accountId.value)
+);
+
+const isTrialAccount = computed(() => {
+  if (!account.value) return false;
+
+  const createdAt = new Date(account.value.created_at);
+  const diffDays = differenceInDays(new Date(), createdAt);
+
+  return diffDays <= 15;
+});
+
+const testLimit = ({ allowed, consumed }) => {
+  return consumed > allowed;
+};
+
+const isLimitExceeded = computed(() => {
+  if (ALWAYS_ON_ROUTES.includes(routeName.value)) {
+    return false;
+  }
+
+  if (!account.value) return false;
+
+  const { limits } = account.value;
+  if (!limits) return false;
+
+  const { conversation, non_web_inboxes: nonWebInboxes } = limits;
+  return testLimit(conversation) || testLimit(nonWebInboxes);
+});
+
+const shouldShowBanner = computed(() => {
+  if (!isOnChatwootCloud.value) {
+    return false;
+  }
+
+  if (isTrialAccount.value) {
+    return false;
+  }
+
+  return isLimitExceeded.value;
+});
+
+const fetchLimits = () => store.dispatch('accounts/limits');
+
+onMounted(() => {
+  if (isOnChatwootCloud.value) {
+    fetchLimits();
+  }
+});
+</script>
+
+<template>
+  <div v-if="shouldShowBanner">Limits exceeded</div>
+
+  <slot v-else />
+</template>
@@ -560,7 +560,7 @@
      "ERROR_MESSAGE": "Wir konnten die Suche nicht abschließen. Bitte versuch es erneut."
    },
    "FORM": {
-      "GO_TO_CONVERSATION": "Anzeigen",
+      "GO_TO_CONVERSATION": "Aussicht",
      "SUCCESS_MESSAGE": "Die Nachricht wurde erfolgreich versendet!",
      "ERROR_MESSAGE": "Beim Erstellen der Unterhaltung ist ein Fehler aufgetreten. Bitte versuchen Sie es später erneut.",
      "NO_INBOX_ALERT": "Es sind keine Posteingänge vorhanden, um eine Unterhaltung mit diesem Kontakt zu starten.",
@@ -751,7 +751,7 @@
      "WHATSAPP": "WhatsApp",
      "SMS": "SMS",
      "EMAIL": "E-Mail",
-      "TELEGRAM": "Telegramm",
+      "TELEGRAM": "Telegram",
      "LINE": "Line",
      "API": "API-Kanal"
    }
@@ -12,7 +12,7 @@
    },
    "WEBHOOK": {
      "SUBSCRIBED_EVENTS": "Abonnierte Events",
-      "LEARN_MORE": "Mehr über Webhooks erfahren",
+      "LEARN_MORE": "Learn more about webhooks",
      "FORM": {
        "CANCEL": "Stornieren",
        "DESC": "Webhook-Ereignisse bieten Ihnen Echtzeitinformationen darüber, was in Ihrem Chatwoot-Konto passiert. Bitte geben Sie eine gültige URL ein, um einen Rückruf zu konfigurieren.",
@@ -31,7 +31,7 @@
        },
        "END_POINT": {
          "LABEL": "Webhook-URL",
-          "PLACEHOLDER": "Beispiel: {webhookExampleURL}",
+          "PLACEHOLDER": "Example: {webhookExampleURL}",
          "ERROR": "Bitte geben Sie eine gültige URL ein"
        },
        "EDIT_SUBMIT": "Webhook aktualisieren",
@@ -114,7 +114,7 @@
    },
    "OPEN_AI": {
      "AI_ASSIST": "AI-Assistent",
-      "WITH_AI": " {option} mit KI ",
+      "WITH_AI": " {option} with AI ",
      "OPTIONS": {
        "REPLY_SUGGESTION": "Antwortvorschlag",
        "SUMMARIZE": "Zusammenfassen",
@@ -235,7 +235,7 @@
        "ERROR": "Beim Abrufen der linearen Probleme ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut",
        "LINK_SUCCESS": "Problem erfolgreich verknüpft",
        "LINK_ERROR": "Beim Verknüpfen des Problems ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut",
-        "LINK_TITLE": "Unterhaltung (#{conversationId}) mit {name}"
+        "LINK_TITLE": "Conversation (#{conversationId}) with {name}"
      },
      "ADD_OR_LINK": {
        "TITLE": "Lineares Problem erstellen/verknüpfen",
@@ -294,7 +294,7 @@
        "PRIORITY": "Priorität",
        "ASSIGNEE": "Zugewiesener",
        "LABELS": "Labels",
-        "CREATED_AT": "Erstellt am {createdAt}"
+        "CREATED_AT": "Created at {createdAt}"
      },
      "UNLINK": {
        "TITLE": "Verknüpfung aufheben",
@@ -302,8 +302,8 @@
        "ERROR": "Beim Aufheben der Verknüpfung des Problems ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut"
      },
      "DELETE": {
-        "TITLE": "Sind Sie sicher, dass Sie die Integration löschen möchten?",
-        "MESSAGE": "Sind Sie sicher, dass Sie die Integration löschen möchten?",
+        "TITLE": "Are you sure you want to delete the integration?",
+        "MESSAGE": "Are you sure you want to delete the integration?",
        "CONFIRM": "Ja, löschen",
        "CANCEL": "Stornieren"
      }
@@ -313,27 +313,27 @@
    "NAME": "Kapitän",
    "COPILOT": {
      "SEND_MESSAGE": "Nachricht senden...",
-      "LOADER": "Captain denkt nach",
+      "LOADER": "Captain is thinking",
      "YOU": "Sie",
-      "USE": "Verwenden",
-      "RESET": "Zurücksetzen",
-      "SELECT_ASSISTANT": "Assistent auswählen"
+      "USE": "Use this",
+      "RESET": "Reset",
+      "SELECT_ASSISTANT": "Select Assistant"
    },
    "PAYWALL": {
-      "TITLE": "Upgrade auf Captain AI",
+      "TITLE": "Upgrade to use Captain AI",
      "AVAILABLE_ON": "Captain is not available on the free plan.",
-      "UPGRADE_PROMPT": "Tarif upgraden, um Zugang zu unseren Assistenten, Copilot und mehr zu erhalten.",
-      "UPGRADE_NOW": "Jetzt upgraden",
-      "CANCEL_ANYTIME": "Sie können Ihr Paket jederzeit ändern oder kündigen"
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
    },
    "ENTERPRISE_PAYWALL": {
-      "AVAILABLE_ON": "Captain AI Funktion ist nur mit einem kostenpflichtigen Tarif verfügbar.",
-      "UPGRADE_PROMPT": "Tarif upgraden, um Zugang zu unseren Assistenten, Copilot und mehr zu erhalten.",
-      "ASK_ADMIN": "Bitte kontaktieren Sie Ihren Administrator für das Upgrade."
+      "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
    },
    "BANNER": {
      "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.",
-      "DOCUMENTS": "Dokumentenlimit erreicht. Upgraden um Cpatain AI weiter zu verwenden."
+      "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI."
    },
    "FORM": {
      "CANCEL": "Stornieren",
@@ -100,7 +100,7 @@
      "NO_RESULTS": "Nenhum resultado encontrado."
    },
    "MULTI_SELECTOR": {
-      "PLACEHOLDER": "Nenhum",
+      "PLACEHOLDER": "Nenhuma",
      "TITLE": {
        "AGENT": "Selecionar agente",
        "TEAM": "Selecionar time"
@@ -1,16 +1,16 @@
 {
  "AUDIT_LOGS": {
-    "HEADER": "Auditoria",
-    "HEADER_BTN_TXT": "Adicionar Logs de Auditoria",
+    "HEADER": "Registros de Auditoria",
+    "HEADER_BTN_TXT": "Adicionar Registros de Auditoria",
    "LOADING": "Buscando Logs de Auditoria",
    "DESCRIPTION": "Logs de Auditoria mantêm um registro de atividades em sua conta, permitindo que você acompanhe e auditoria de sua conta, equipe ou serviços.",
    "LEARN_MORE": "Saiba mais sobre os logs de auditoria",
    "SEARCH_404": "Não existem itens correspondentes a esta consulta",
-    "SIDEBAR_TXT": "<p><b>Logs de Auditoria</b> </p><p> Os Logs de Auditoria são rastros para eventos e ações em um Sistema Chatwoot. </p>",
+    "SIDEBAR_TXT": "<p><b>Registros de Auditoria</b> </p><p> Registros de Auditoria são trilhas para eventos e ações em um Sistema Chatwoot. </p>",
    "LIST": {
-      "404": "Não há Logs de Auditoria disponíveis nesta conta.",
-      "TITLE": "Gerenciar Logs de Auditoria",
-      "DESC": "Logs de auditoria são rastros para eventos e ações em um Sistema de Chatwoot.",
+      "404": "Não há Registros de Auditoria disponíveis nesta conta.",
+      "TITLE": "Gerenciar Registros de Auditoria",
+      "DESC": "Registros de Auditoria são trilhas para eventos e ações em um Sistema Chatwoot.",
      "TABLE_HEADER": {
        "ACTIVITY": "Usuário",
        "TIME": "Ação",
@@ -27,12 +27,12 @@
        "ERROR": "Falha ao atualizar etiquetas"
      },
      "CONVERSATION": {
-        "TITLE": "Etiquetas da conversa",
-        "ADD_BUTTON": "Adicionar etiquetas"
+        "TITLE": "Marcador da conversa",
+        "ADD_BUTTON": "Adicionar marcador"
      },
      "LABEL_SELECT": {
-        "TITLE": "Adicionar etiquetas",
-        "PLACEHOLDER": "Pesquisar etiquetas",
+        "TITLE": "Adicionar marcador",
+        "PLACEHOLDER": "Pesquisar marcador ",
        "NO_RESULT": "Nenhuma etiqueta encontrada",
        "CREATE_LABEL": "Criar etiqueta"
      }
@@ -65,7 +65,7 @@
    "HEADER": {
      "RESOLVE_ACTION": "Resolver",
      "REOPEN_ACTION": "Reabrir",
-      "OPEN_ACTION": "Abrir",
+      "OPEN_ACTION": "Abertas",
      "OPEN": "Mais",
      "CLOSE": "Fechar",
      "DETAILS": "detalhes",
@@ -148,7 +148,7 @@
      "MESSAGE_SIGN_TOOLTIP": "Assinatura de mensagem",
      "ENABLE_SIGN_TOOLTIP": "Ativar assinatura",
      "DISABLE_SIGN_TOOLTIP": "Desativar assinatura",
-      "MSG_INPUT": "Shift + enter para nova linha. Digite '/' para selecionar uma Resposta Pronta.",
+      "MSG_INPUT": "Shift + enter para nova linha. Digite '/' para atalhos.",
      "PRIVATE_MSG_INPUT": "A mensagem será visível apenas para agentes",
      "MESSAGE_SIGNATURE_NOT_CONFIGURED": "A assinatura da mensagem não está configurada. Por favor, configure-a nas configurações do perfil.",
      "CLICK_HERE": "Clique aqui para atualizar",
@@ -15,7 +15,7 @@
    },
    "ENTERPRISE_PAYWALL": {
      "AVAILABLE_ON": "O recurso de função personalizada está disponível apenas nos planos pagos.",
-      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como logs de auditoria, capacidade do agente e muito mais.",
+      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como registros de auditoria, capacidade do agente e muito mais.",
      "ASK_ADMIN": "Entre em contato com seu administrador para fazer a atualização."
    },
    "LIST": {
@@ -1,6 +1,6 @@
 {
  "GENERAL_SETTINGS": {
-    "TITLE": "Conta",
+    "TITLE": "Configurações da conta",
    "SUBMIT": "Atualizar configurações",
    "BACK": "Anterior",
    "DISMISS": "Recusar",
@@ -131,10 +131,10 @@
      "GO_TO_INBOX_REPORTS": "Ir para Relatórios da Caixa de Entrada",
      "GO_TO_TEAM_REPORTS": "Ir para Relatórios da Equipe",
      "GO_TO_SETTINGS_AGENTS": "Ir para Configurações de Agente",
-      "GO_TO_SETTINGS_TEAMS": "Ir para as Configurações de Equipe",
-      "GO_TO_SETTINGS_INBOXES": "Ir para as Configurações da Caixa de Entrada",
+      "GO_TO_SETTINGS_TEAMS": "Ir para as configurações de equipe",
+      "GO_TO_SETTINGS_INBOXES": "Ir para as configurações da Caixa de Entrada",
      "GO_TO_SETTINGS_LABELS": "Ir para as Configurações de Etiqueta",
-      "GO_TO_SETTINGS_CANNED_RESPONSES": "Ir para as Configurações de Respostas Prontas",
+      "GO_TO_SETTINGS_CANNED_RESPONSES": "Ir para as configurações de respostas prontas",
      "GO_TO_SETTINGS_APPLICATIONS": "Vá para Configurações do Aplicativo",
      "GO_TO_SETTINGS_ACCOUNT": "Ir para as Configurações da Conta",
      "GO_TO_SETTINGS_PROFILE": "Ir para as Configurações do Perfil",
@@ -500,7 +500,7 @@
      "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "As conversas continuarão sobre o e-mail se o endereço de e-mail de contato estiver disponível.",
      "LOCK_TO_SINGLE_CONVERSATION": "Bloquear para conversa única",
      "LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Ativar ou desativar várias conversas para o mesmo contato nesta caixa de entrada",
-      "INBOX_UPDATE_TITLE": "Configurações da Caixa de Entrada",
+      "INBOX_UPDATE_TITLE": "Configurações da Caixa de entrada",
      "INBOX_UPDATE_SUB_TEXT": "Atualize suas configurações de caixa de entrada",
      "AUTO_ASSIGNMENT_SUB_TEXT": "Ativar ou desativar a atribuição automática de novas conversas aos agentes adicionados a essa caixa de entrada.",
      "HMAC_VERIFICATION": "Validação de Identidade do Usuário",
@@ -695,7 +695,7 @@
          "PLACE_HOLDER": "Fale conosco no chat"
        },
        "UPDATE": {
-          "BUTTON_TEXT": "Atualizar Configurações do Widget",
+          "BUTTON_TEXT": "Atualizar configurações do widget",
          "API": {
            "SUCCESS_MESSAGE": "Configurações do widget atualizadas com sucesso",
            "ERROR_MESSAGE": "Não é possível atualizar as configurações do widget"
@@ -302,8 +302,8 @@
        "ERROR": "Houve um erro ao desvincular o atributo, por favor, tente novamente"
      },
      "DELETE": {
-        "TITLE": "Tem certeza que deseja excluir esta integração?",
-        "MESSAGE": "Tem certeza que deseja excluir esta integração?",
+        "TITLE": "Are you sure you want to delete the integration?",
+        "MESSAGE": "Are you sure you want to delete the integration?",
        "CONFIRM": "Sim, excluir",
        "CANCEL": "Cancelar"
      }
@@ -317,7 +317,7 @@
      "YOU": "Você",
      "USE": "Use isto",
      "RESET": "Reiniciar",
-      "SELECT_ASSISTANT": "Selecione o Assistente"
+      "SELECT_ASSISTANT": "Select Assistant"
    },
    "PAYWALL": {
      "TITLE": "Atualize para usar o Capitão IA",
@@ -440,19 +440,19 @@
      "DOCUMENTABLE": {
        "CONVERSATION": "Conversação #{id}"
      },
-      "SELECTED": "{count} selecionado",
-      "BULK_APPROVE_BUTTON": "Aprovar",
+      "SELECTED": "{count} selected",
+      "BULK_APPROVE_BUTTON": "Approve",
      "BULK_DELETE_BUTTON": "Excluir",
      "BULK_APPROVE": {
-        "SUCCESS_MESSAGE": "Perguntas Frequentes aprovadas com sucesso",
-        "ERROR_MESSAGE": "Ocorreu um erro ao aprovar as Perguntas Frequentes. Tente novamente."
+        "SUCCESS_MESSAGE": "FAQs approved successfully",
+        "ERROR_MESSAGE": "There was an error approving the FAQs, please try again."
      },
      "BULK_DELETE": {
-        "TITLE": "Excluir as Perguntas Frequentes?",
-        "DESCRIPTION": "Tem certeza que deseja excluir as Perguntas Frequentes selecionadas? Esta ação não pode ser desfeita.",
-        "CONFIRM": "Sim, excluir todas",
-        "SUCCESS_MESSAGE": "Perguntas Frequentes excluídas com sucesso/",
-        "ERROR_MESSAGE": "Ocorreu um erro ao excluir as Perguntas Frequentes, por favor tente novamente."
+        "TITLE": "Delete FAQs?",
+        "DESCRIPTION": "Are you sure you want to delete the selected FAQs? This action cannot be undone.",
+        "CONFIRM": "Yes, delete all",
+        "SUCCESS_MESSAGE": "FAQs deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQs, please try again."
      },
      "DELETE": {
        "TITLE": "Tem certeza que deseja excluir o FAQ?",
@@ -1,7 +1,7 @@
 {
  "LABEL_MGMT": {
    "HEADER": "Etiquetas",
-    "HEADER_BTN_TXT": "Adicionar etiqueta",
+    "HEADER_BTN_TXT": "Adicionar marcador",
    "LOADING": "Buscando etiquetas",
    "DESCRIPTION": "As etiquetas ajudam você a categorizar e priorizar conversas e leads. Você pode atribuir uma etiqueta a uma conversa ou contato usando o painel lateral.",
    "LEARN_MORE": "Aprenda mais sobre etiquetas",
@@ -18,21 +18,21 @@
    },
    "FORM": {
      "NAME": {
-        "LABEL": "Nome da Etiqueta",
-        "PLACEHOLDER": "Nome da etiqueta",
-        "REQUIRED_ERROR": "O nome da etiqueta é obrigatório",
+        "LABEL": "Nome do marcador",
+        "PLACEHOLDER": "Nome do marcador",
+        "REQUIRED_ERROR": "O nome do marcador é obrigatório",
        "MINIMUM_LENGTH_ERROR": "Tamanho mínimo 2 é necessário",
        "VALID_ERROR": "Somente Letras, Números, Hífen e Sublinhado são permitidos"
      },
      "DESCRIPTION": {
        "LABEL": "Descrição",
-        "PLACEHOLDER": "Descrição da etiqueta"
+        "PLACEHOLDER": "Descrição do marcador"
      },
      "COLOR": {
        "LABEL": "Cor"
      },
      "SHOW_ON_SIDEBAR": {
-        "LABEL": "Exibir etiqueta na barra lateral"
+        "LABEL": "Exibir marcador na barra lateral"
      },
      "EDIT": "Alterar",
      "CREATE": "Criar",
@@ -54,10 +54,10 @@
      "SUGGESTED_LABELS": "Etiquetas sugeridos"
    },
    "ADD": {
-      "TITLE": "Adicionar etiqueta",
+      "TITLE": "Adicionar marcador",
      "DESC": "Etiquetas permitem agrupar as conversas.",
      "API": {
-        "SUCCESS_MESSAGE": "Etiqueta adicionada com sucesso",
+        "SUCCESS_MESSAGE": "Marcador adicionado com sucesso",
        "ERROR_MESSAGE": "Ocorreu um erro, por favor tente novamente"
      }
    },
@@ -71,7 +71,7 @@
    "DELETE": {
      "BUTTON_TEXT": "Excluir",
      "API": {
-        "SUCCESS_MESSAGE": "Etiqueta excluída com sucesso",
+        "SUCCESS_MESSAGE": "Marcador excluído com sucesso",
        "ERROR_MESSAGE": "Ocorreu um erro, por favor tente novamente"
      },
      "CONFIRM": {
@@ -471,7 +471,7 @@
      "NO_AGENTS": "Não há conversas por agentes",
      "TABLE_HEADER": {
        "AGENT": "Agente",
-        "OPEN": "Abrir",
+        "OPEN": "Abertas",
        "UNATTENDED": "Não atendidas",
        "STATUS": "Situação"
      }
@@ -509,7 +509,7 @@
        "SLA": "Nome do SLA",
        "AGENTS": "Nome do Agente",
        "INBOXES": "Nome da Caixa de Entrada",
-        "LABELS": "Nome da etiqueta",
+        "LABELS": "Nome do marcador",
        "TEAMS": "Nome da equipe"
      },
      "SLA": "Política SLA",
@@ -26,7 +26,7 @@
        "UPDATE_SUCCESS": "Suas configurações foram atualizadas com sucesso",
        "CARD": {
          "ENTER_KEY": {
-            "HEADING": "Enter (↵)",
+            "HEADING": "Inserir (↵)",
            "CONTENT": "Enviar mensagens pressionando a tecla Enter em vez de clicar no botão de enviar."
          },
          "CMD_ENTER_KEY": {
@@ -37,19 +37,19 @@
      },
      "INTERFACE_SECTION": {
        "TITLE": "Interface",
-        "NOTE": "Personalize a aparência do seu painel do Chatwoot.",
+        "NOTE": "Customize the look and feel of your Chatwoot dashboard.",
        "FONT_SIZE": {
-          "TITLE": "Tamanho da fonte",
-          "NOTE": "Ajuste o tamanho do texto do painel com base na sua preferência.",
-          "UPDATE_SUCCESS": "As configurações de sua fonte foram atualizadas com sucesso",
-          "UPDATE_ERROR": "Ocorreu um erro ao atualizar as configurações de fonte, por favor, tente novamente",
+          "TITLE": "Font size",
+          "NOTE": "Adjust the text size across the dashboard based on your preference.",
+          "UPDATE_SUCCESS": "Your font settings have been updated successfully",
+          "UPDATE_ERROR": "There is an error while updating the font settings, please try again",
          "OPTIONS": {
-            "SMALLER": "Menor",
-            "SMALL": "Pequeno",
+            "SMALLER": "Smaller",
+            "SMALL": "Small",
            "DEFAULT": "Padrão",
-            "LARGE": "Grande",
-            "LARGER": "Maior",
-            "EXTRA_LARGE": "Muito Grande"
+            "LARGE": "Large",
+            "LARGER": "Larger",
+            "EXTRA_LARGE": "Extra Large"
          }
        }
      },
@@ -287,13 +287,13 @@
    "HOME": "Principal",
    "AGENTS": "Agentes",
    "AGENT_BOTS": "Robôs",
-    "AUDIT_LOGS": "Auditoria",
+    "AUDIT_LOGS": "Registros de Auditoria",
    "INBOXES": "Caixas de Entrada",
    "NOTIFICATIONS": "Notificações",
    "CANNED_RESPONSES": "Respostas Prontas",
    "INTEGRATIONS": "Integrações",
    "PROFILE_SETTINGS": "Configurações do Perfil",
-    "ACCOUNT_SETTINGS": "Conta",
+    "ACCOUNT_SETTINGS": "Configurações da conta",
    "APPLICATIONS": "Aplicações",
    "LABELS": "Etiquetas",
    "CUSTOM_ATTRIBUTES": "Atributos Personalizados",
@@ -322,7 +322,7 @@
    "REPORTS_INBOX": "Caixa de Entrada",
    "REPORTS_TEAM": "Equipe",
    "SET_AVAILABILITY_TITLE": "Defina como",
-    "SET_YOUR_AVAILABILITY": "Disponibilidade",
+    "SET_YOUR_AVAILABILITY": "Definir a sua disponibilidade",
    "SLA": "SLA",
    "CUSTOM_ROLES": "Regras Personalizadas",
    "BETA": "Beta",
@@ -1,9 +1,9 @@
 {
  "SLA": {
-    "HEADER": "Acordo de Nível de Serviço",
+    "HEADER": "Termos do Serviço",
    "ADD_ACTION": "Adicionar SLA",
    "ADD_ACTION_LONG": "Criar uma nova Política de SLA",
-    "DESCRIPTION": "Acordo de Nível de Serviço (SLAs em inglês) são acordos que definem expectativas claras entre sua equipe e os clientes. Estabelecem normas para tempos de resposta e de resolução, criando um quadro de responsabilização e garantindo uma experiência coerente e de qualidade.",
+    "DESCRIPTION": "Contratos de Nível de Serviço (SLAs em inglês) são contratos que definem expectativas claras entre sua equipe e os clientes. Estabelecem normas para tempos de resposta e de resolução, criando um quadro de responsabilização e garantindo uma experiência coerente e de qualidade.",
    "LEARN_MORE": "Saiba mais sobre SLA",
    "LOADING": "Buscando SLAs",
    "PAYWALL": {
@@ -15,7 +15,7 @@
    },
    "ENTERPRISE_PAYWALL": {
      "AVAILABLE_ON": "O recurso SLA está disponível apenas nos planos pagos.",
-      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como logs de auditoria, capacidade do agente e muito mais.",
+      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como registros de auditoria, capacidade do agente e muito mais.",
      "ASK_ADMIN": "Entre em contato com seu administrador para fazer a atualização."
    },
    "LIST": {
@@ -266,7 +266,7 @@
      "ATTRIBUTE_WARNING": "Контактная информация <strong>{primaryContactName}</strong> будет скопирована в <strong>{parentContactName}</strong>."
    },
    "SEARCH": {
-      "ERROR_MESSAGE": "Что-то пошло не так. Пожалуйста, попробуйте позже."
+      "ERROR_MESSAGE": "Something went wrong. Please try again later."
    },
    "FORM": {
      "SUBMIT": " Объединить контакты",
@@ -563,7 +563,7 @@
      "GO_TO_CONVERSATION": "Просмотр",
      "SUCCESS_MESSAGE": "Сообщение успешно отправлено!",
      "ERROR_MESSAGE": "Произошла ошибка при создании диалога. Пожалуйста, повторите попытку позже.",
-      "NO_INBOX_ALERT": "Нет доступных входящих для начала разговора с этим контактом.",
+      "NO_INBOX_ALERT": "Нет доступных \"входящих\" для начала разговора с этим контактом.",
      "CONTACT_SELECTOR": {
        "LABEL": "Кому:",
        "TAG_INPUT_PLACEHOLDER": "Поиск контакта с именем, email или номером телефона",
@@ -31,7 +31,7 @@
    },
    "PERMISSIONS": {
      "CONVERSATION_MANAGE": "Управление всеми диалогами",
-      "CONVERSATION_UNASSIGNED_MANAGE": "Управление неназначенными беседами и теми, которые им назначены",
+      "CONVERSATION_UNASSIGNED_MANAGE": "Управление неназначенными беседами и теми, которые назначены им",
      "CONVERSATION_PARTICIPATING_MANAGE": "Управление текущими беседами и теми, которые им назначены",
      "CONTACT_MANAGE": "Управление контактами",
      "REPORT_MANAGE": "Управление отчетами",
@@ -114,7 +114,7 @@
      "CHANGE_PRIORITY": "Изменить приоритет",
      "CHANGE_TEAM": "Изменить команду",
      "SNOOZE_CONVERSATION": "Включить звук диалога",
-      "ADD_LABEL": "Добавить метку в диалог",
+      "ADD_LABEL": "Добавить метку в разговор",
      "REMOVE_LABEL": "Удалить метку из диалога",
      "SETTINGS": "Настройки",
      "AI_ASSIST": "Помощь ИИ",
@@ -128,11 +128,11 @@
      "GO_TO_CONVERSATION_REPORTS": "Перейти к отчетам по диалогам",
      "GO_TO_AGENT_REPORTS": "Перейти к отчетам по сотрудникам",
      "GO_TO_LABEL_REPORTS": "Перейти к отчетам по меткам",
-      "GO_TO_INBOX_REPORTS": "Перейти к отчётам по «Входящим»",
+      "GO_TO_INBOX_REPORTS": "Перейти к отчётам по \"Входящим\"",
      "GO_TO_TEAM_REPORTS": "Перейти к отчетам по командам",
      "GO_TO_SETTINGS_AGENTS": "Перейти к настройкам сотрудников",
      "GO_TO_SETTINGS_TEAMS": "Перейти к настройкам команд",
-      "GO_TO_SETTINGS_INBOXES": "Перейти к настройкам «Входящих»",
+      "GO_TO_SETTINGS_INBOXES": "Перейти к настройкам \"Входящих\"",
      "GO_TO_SETTINGS_LABELS": "Перейти к настройкам меток",
      "GO_TO_SETTINGS_CANNED_RESPONSES": "Перейти к настройкам шаблонных ответов",
      "GO_TO_SETTINGS_APPLICATIONS": "Перейти в настройки приложения",
@@ -2,7 +2,7 @@
  "INBOX_MGMT": {
    "HEADER": "Источники",
    "DESCRIPTION": "Канал — это способ коммуникации, который ваш клиент выбирает для связи с вами. Входящие — это место, где вы управляете диалогами для определенного канала. Он может включать диалоги из различных источников, таких как электронная почта, онлайн чат или социальные сети.",
-    "LEARN_MORE": "Узнать больше о «Входящих»",
+    "LEARN_MORE": "Узнать больше о \"Входящих\"",
    "RECONNECTION_REQUIRED": "Входящие сообщения отключены. Вы не будете получать новые сообщения пока не пройдете авторизацию повторно.",
    "CLICK_TO_RECONNECT": "Нажмите здесь для повторного подключения.",
    "LIST": {
@@ -208,8 +208,8 @@
        }
      },
      "WHATSAPP": {
-        "TITLE": "Канал WhatsApp",
-        "DESC": "Начните поддерживать своих клиентов через WhatsApp.",
+        "TITLE": "WhatsApp канал",
+        "DESC": "Начните поддерживать ваших клиентов через WhatsApp.",
        "PROVIDERS": {
          "LABEL": "Поставщик API",
          "TWILIO": "Twilio",
@@ -302,8 +302,8 @@
        "ERROR": "Произошла ошибка при отвязке задачи, пожалуйста, попробуйте ещё раз"
      },
      "DELETE": {
-        "TITLE": "Вы уверены, что хотите удалить интеграцию?",
-        "MESSAGE": "Вы уверены, что хотите удалить интеграцию?",
+        "TITLE": "Are you sure you want to delete the integration?",
+        "MESSAGE": "Are you sure you want to delete the integration?",
        "CONFIRM": "Да, удалить",
        "CANCEL": "Отменить"
      }
@@ -317,18 +317,18 @@
      "YOU": "Вы",
      "USE": "Использовать это",
      "RESET": "Сброс",
-      "SELECT_ASSISTANT": "Выбрать ассистента"
+      "SELECT_ASSISTANT": "Select Assistant"
    },
    "PAYWALL": {
      "TITLE": "Обновите тарифный план, чтобы использовать Captain AI",
      "AVAILABLE_ON": "Капитан недоступен на бесплатном тарифном плане.",
-      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к нашим ассистентам, copilot и другим функциям.",
+      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к помощникам, Captain AI и другому.",
      "UPGRADE_NOW": "Обновить сейчас",
      "CANCEL_ANYTIME": "Вы можете изменить или отменить ваш тарифный план в любое время"
    },
    "ENTERPRISE_PAYWALL": {
      "AVAILABLE_ON": "Функция Captain AI доступна только в платном плане.",
-      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к нашим ассистентам, copilot и другим функциям.",
+      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к помощникам, Captain AI и другому.",
      "ASK_ADMIN": "Пожалуйста, обратитесь к вашему администратору для обновления."
    },
    "BANNER": {
@@ -341,35 +341,35 @@
      "EDIT": "Обновить"
    },
    "ASSISTANTS": {
-      "HEADER": "Ассистенты",
-      "ADD_NEW": "Создать нового ассистента",
+      "HEADER": "Помощники",
+      "ADD_NEW": "Создать нового помощника",
      "DELETE": {
-        "TITLE": "Вы уверены, что хотите удалить ассистента?",
-        "DESCRIPTION": "Это действие необратимо. Удаление этого ассистента удалит его из всех подключенных источников и навсегда удалит все сгенерированные знания.",
+        "TITLE": "Вы уверены, что хотите удалить помощника?",
+        "DESCRIPTION": "Это действие необратимо. Удаление этого помощника удалит его из всех подключенных источников и навсегда удалит все сгенерированные знания.",
        "CONFIRM": "Да, удалить",
-        "SUCCESS_MESSAGE": "Ассистент успешно удален",
-        "ERROR_MESSAGE": "При удалении ассистента произошла ошибка. Пожалуйста, попробуйте еще раз."
+        "SUCCESS_MESSAGE": "Помощник успешно удален",
+        "ERROR_MESSAGE": "При удалении помощника произошла ошибка. Пожалуйста, попробуйте еще раз."
      },
-      "FORM_DESCRIPTION": "Заполните приведенные ниже сведения, чтобы назвать своего ассистента, описать его цель и указать поддерживаемый продукт.",
+      "FORM_DESCRIPTION": "Заполните приведенные ниже сведения, чтобы назвать своего помощника, описать его цель и указать поддерживаемый продукт.",
      "CREATE": {
-        "TITLE": "Создать ассистента",
-        "SUCCESS_MESSAGE": "Ассистент успешно создан",
-        "ERROR_MESSAGE": "При создании ассистента произошла ошибка, пожалуйста, попробуйте еще раз."
+        "TITLE": "Создать помощника",
+        "SUCCESS_MESSAGE": "Помощник успешно создан",
+        "ERROR_MESSAGE": "При создании помощника произошла ошибка, пожалуйста, попробуйте еще раз."
      },
      "FORM": {
        "NAME": {
-          "LABEL": "Имя ассистента",
-          "PLACEHOLDER": "Введите имя ассистента",
-          "ERROR": "Пожалуйста, укажите имя ассистента"
+          "LABEL": "Имя помощника",
+          "PLACEHOLDER": "Введите имя помощника",
+          "ERROR": "Пожалуйста, укажите имя помощника"
        },
        "DESCRIPTION": {
-          "LABEL": "Описание ассистента",
-          "PLACEHOLDER": "Опишите, как и где будет использоваться этот ассистент",
+          "LABEL": "Описание помощника",
+          "PLACEHOLDER": "Опишите, как и где будет использоваться этот помощник",
          "ERROR": "Необходимо описание"
        },
        "PRODUCT_NAME": {
          "LABEL": "Название продукта",
-          "PLACEHOLDER": "Введите название продукта, для которого предназначен этот ассистент",
+          "PLACEHOLDER": "Введите название продукта, для которого предназначен этот помощник",
          "ERROR": "Требуется название продукта"
        },
        "FEATURES": {
@@ -379,18 +379,18 @@
        }
      },
      "EDIT": {
-        "TITLE": "Обновить ассистента",
-        "SUCCESS_MESSAGE": "Ассистент успешно обновлен",
-        "ERROR_MESSAGE": "При обновлении ассистента произошла ошибка, пожалуйста, попробуйте еще раз."
+        "TITLE": "Обновить помощника",
+        "SUCCESS_MESSAGE": "Помощник успешно обновлен",
+        "ERROR_MESSAGE": "При обновлении помощника произошла ошибка, пожалуйста, попробуйте еще раз."
      },
      "OPTIONS": {
-        "EDIT_ASSISTANT": "Редактировать ассистента",
-        "DELETE_ASSISTANT": "Удалить ассистента",
+        "EDIT_ASSISTANT": "Редактировать помощника",
+        "DELETE_ASSISTANT": "Удалить помощника",
        "VIEW_CONNECTED_INBOXES": "Просмотр подключенных источников"
      },
      "EMPTY_STATE": {
-        "TITLE": "Нет доступных ассистентов",
-        "SUBTITLE": "Создайте ассистента, чтобы дать быстрые и точные ответы пользователям. Он может учиться на ваших статьях из центра поддержки и прошлых диалогах."
+        "TITLE": "Нет доступных помощников",
+        "SUBTITLE": "Создайте помощника, чтобы дать быстрые и точные ответы пользователям. Он может учиться на ваших статьях из центра поддержки и прошлых диалогах."
      }
    },
    "DOCUMENTS": {
@@ -413,9 +413,9 @@
          "ERROR": "Пожалуйста, укажите корректный URL для документа"
        },
        "ASSISTANT": {
-          "LABEL": "Ассистент",
-          "PLACEHOLDER": "Выберите ассистента",
-          "ERROR": "Необходимо заполнить поле ассистента"
+          "LABEL": "Помощник",
+          "PLACEHOLDER": "Выберите помощника",
+          "ERROR": "Необходимо заполнить поле помощника"
        }
      },
      "DELETE": {
@@ -440,19 +440,19 @@
      "DOCUMENTABLE": {
        "CONVERSATION": "Диалог #{id}"
      },
-      "SELECTED": "Выбрано {count}",
-      "BULK_APPROVE_BUTTON": "Одобрить",
+      "SELECTED": "{count} selected",
+      "BULK_APPROVE_BUTTON": "Approve",
      "BULK_DELETE_BUTTON": "Удалить",
      "BULK_APPROVE": {
-        "SUCCESS_MESSAGE": "FAQ успешно одобрены",
-        "ERROR_MESSAGE": "Произошла ошибка при одобрении FAQ, пожалуйста, попробуйте ещё раз."
+        "SUCCESS_MESSAGE": "FAQs approved successfully",
+        "ERROR_MESSAGE": "There was an error approving the FAQs, please try again."
      },
      "BULK_DELETE": {
-        "TITLE": "Удалить FAQ?",
-        "DESCRIPTION": "Вы уверены, что хотите удалить выбранные FAQ? Это действие невозможно отменить.",
-        "CONFIRM": "Да, удалить всё",
-        "SUCCESS_MESSAGE": "FAQ успешно удалены",
-        "ERROR_MESSAGE": "Произошла ошибка при удалении FAQ, пожалуйста, попробуйте ещё раз."
+        "TITLE": "Delete FAQs?",
+        "DESCRIPTION": "Are you sure you want to delete the selected FAQs? This action cannot be undone.",
+        "CONFIRM": "Yes, delete all",
+        "SUCCESS_MESSAGE": "FAQs deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQs, please try again."
      },
      "DELETE": {
        "TITLE": "Вы действительно хотите удалить FAQ?",
@@ -462,7 +462,7 @@
        "ERROR_MESSAGE": "Произошла ошибка при удалении FAQ, попробуйте еще раз."
      },
      "FILTER": {
-        "ASSISTANT": "Ассистент: {selected}",
+        "ASSISTANT": "Помощник: {selected}",
        "STATUS": "Статус: {selected}",
        "ALL_ASSISTANTS": "Все"
      },
@@ -472,7 +472,7 @@
        "APPROVED": "Одобрено",
        "ALL": "Все"
      },
-      "FORM_DESCRIPTION": "Добавьте вопрос и соответствующий ему ответ в базу знаний и выберите ассистента, с которым он должен связаться.",
+      "FORM_DESCRIPTION": "Добавьте вопрос и соответствующий ему ответ в базу знаний и выберите помощника, с которым он должен связаться.",
      "CREATE": {
        "TITLE": "Добавить FAQ",
        "SUCCESS_MESSAGE": "Ответ успешно добавлен.",
@@ -487,59 +487,59 @@
        "ANSWER": {
          "LABEL": "Ответ",
          "PLACEHOLDER": "Введите ответ",
-          "ERROR": "Пожалуйста, введите корректный ответ."
+          "ERROR": "Please provide a valid answer."
        },
        "ASSISTANT": {
-          "LABEL": "Ассистент",
-          "PLACEHOLDER": "Выбрать ассистента",
-          "ERROR": "Выбрать ассистента"
+          "LABEL": "Помощник",
+          "PLACEHOLDER": "Select an assistant",
+          "ERROR": "Please select an assistant."
        }
      },
      "EDIT": {
-        "TITLE": "Обновить FAQ",
-        "SUCCESS_MESSAGE": "FAQ успешно обновлён",
-        "ERROR_MESSAGE": "Произошла ошибка при обновлении FAQ, пожалуйста, попробуйте ещё раз",
-        "APPROVE_SUCCESS_MESSAGE": "FAQ был отмечен как одобренный"
+        "TITLE": "Update the FAQ",
+        "SUCCESS_MESSAGE": "The FAQ has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the FAQ, please try again",
+        "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
      },
      "OPTIONS": {
-        "APPROVE": "Отметить как одобренный",
-        "EDIT_RESPONSE": "FAQ отмечен как одобренный",
-        "DELETE_RESPONSE": "Удалить FAQ"
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
      },
      "EMPTY_STATE": {
-        "TITLE": "FAQ не найдены",
-        "SUBTITLE": "FAQ помогают вашему ассистенту быстро и точно отвечать на вопросы клиентов. Их можно генерировать автоматически из вашего контента или добавлять вручную."
+        "TITLE": "No FAQs Found",
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
      }
    },
    "INBOXES": {
-      "HEADER": "Подключённые источники входящих",
-      "ADD_NEW": "Подключить новый источник входящих",
+      "HEADER": "Connected Inboxes",
+      "ADD_NEW": "Connect a new inbox",
      "OPTIONS": {
        "DISCONNECT": "Отключиться"
      },
      "DELETE": {
-        "TITLE": "Вы уверены, что хотите отключить этот источник входящих?",
+        "TITLE": "Are you sure to disconnect the inbox?",
        "DESCRIPTION": "",
        "CONFIRM": "Да, удалить",
-        "SUCCESS_MESSAGE": "Источник входящих успешно отключён.",
-        "ERROR_MESSAGE": "Произошла ошибка при отключении источника входящих, пожалуйста, попробуйте ещё раз."
+        "SUCCESS_MESSAGE": "The inbox was successfully disconnected.",
+        "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again."
      },
-      "FORM_DESCRIPTION": "Выберите источник входящих для подключения к ассистенту.",
+      "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.",
      "CREATE": {
-        "TITLE": "Подключить источник входящих",
-        "SUCCESS_MESSAGE": "Источник входящих успешно подключён.",
-        "ERROR_MESSAGE": "Произошла ошибка при подключении источника входящих. Пожалуйста, попробуйте ещё раз."
+        "TITLE": "Connect an Inbox",
+        "SUCCESS_MESSAGE": "The inbox was successfully connected.",
+        "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again."
      },
      "FORM": {
        "INBOX": {
          "LABEL": "Электронная почта",
-          "PLACEHOLDER": "Выберите источник входящих для развертывания ассистента.",
-          "ERROR": "Необходимо выбрать источник входящих."
+          "PLACEHOLDER": "Choose the inbox to deploy the assistant.",
+          "ERROR": "An inbox selection is required."
        }
      },
      "EMPTY_STATE": {
-        "TITLE": "Нет подключённых источников входящих",
-        "SUBTITLE": "Подключение источника входящих позволяет ассистенту обрабатывать первые вопросы ваших клиентов до их передачи вам."
+        "TITLE": "No Connected Inboxes",
+        "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you."
      }
    }
  }
@@ -124,7 +124,7 @@
  },
  "AGENT_REPORTS": {
    "HEADER": "Обзор агентов",
-    "DESCRIPTION": "Легко отслеживайте эффективность работы агентов с помощью ключевых метрик, таких как количество бесед, время ответа, время решения проблем и количество решённых случаев. Нажмите на имя агента, чтобы узнать подробности.",
+    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
    "LOADING_CHART": "Загрузка данных графика...",
    "NO_ENOUGH_DATA": "Недостаточно данных для создания отчета, пожалуйста, повторите попытку позже.",
    "DOWNLOAD_AGENT_REPORTS": "Сказать отчёт по агентам",
@@ -259,7 +259,7 @@
  },
  "INBOX_REPORTS": {
    "HEADER": "Обзор входящих",
-    "DESCRIPTION": "Быстро просматривайте эффективность источника входящих с основными метриками — количеством бесед, временем ответа, временем решения проблем и количеством решённых случаев — всё в одном месте. Нажмите на имя источника для получения подробной информации.",
+    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
    "LOADING_CHART": "Загрузка данных графика...",
    "NO_ENOUGH_DATA": "Недостаточно данных для создания отчета, пожалуйста, повторите попытку позже.",
    "DOWNLOAD_INBOX_REPORTS": "Скачать отчет по входящим",
@@ -327,7 +327,7 @@
  },
  "TEAM_REPORTS": {
    "HEADER": "Обзор команды",
-    "DESCRIPTION": "Получите обзор работы вашей команды с основными метриками, такими как количество бесед, время ответа, время решения проблем и количество решённых случаев. Нажмите на имя команды для подробностей.",
+    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
    "LOADING_CHART": "Загрузка данных графика...",
    "NO_ENOUGH_DATA": "Недостаточно данных для создания отчета, пожалуйста, повторите попытку позже.",
    "DOWNLOAD_TEAM_REPORTS": "Скачать отчет по команде",
@@ -546,9 +546,9 @@
    "INBOX": "Электронная почта",
    "AGENT": "Оператор",
    "TEAM": "Команда",
-    "AVG_RESOLUTION_TIME": "Среднее время решения",
-    "AVG_FIRST_RESPONSE_TIME": "Среднее время первого ответа",
-    "AVG_REPLY_TIME": "Среднее время ожидания клиента",
+    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
+    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
+    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
    "RESOLUTION_COUNT": "Количество завершенных",
    "CONVERSATIONS": "Количество диалогов"
  }
@@ -11,8 +11,8 @@
      "CONVERSATIONS": "Диалоги",
      "MESSAGES": "Сообщения"
    },
-    "VIEW_MORE": "Посмотреть больше",
-    "LOAD_MORE": "Загрузить ещё",
+    "VIEW_MORE": "View more",
+    "LOAD_MORE": "Load more",
    "SEARCHING_DATA": "Идёт поиск",
    "LOADING_DATA": "Загрузка",
    "EMPTY_STATE": "Не найдено {item} для запроса '{query}'",
@@ -36,20 +36,20 @@
        }
      },
      "INTERFACE_SECTION": {
-        "TITLE": "Интерфейс",
-        "NOTE": "Настройте внешний вид и оформление вашей панели Chatwoot.",
+        "TITLE": "Interface",
+        "NOTE": "Customize the look and feel of your Chatwoot dashboard.",
        "FONT_SIZE": {
-          "TITLE": "Размер шрифта",
-          "NOTE": "Измените размер текста на всей панели в соответствии с вашими предпочтениями.",
-          "UPDATE_SUCCESS": "Настройки шрифта успешно обновлены",
-          "UPDATE_ERROR": "Произошла ошибка при обновлении настроек шрифта, пожалуйста, попробуйте ещё раз",
+          "TITLE": "Font size",
+          "NOTE": "Adjust the text size across the dashboard based on your preference.",
+          "UPDATE_SUCCESS": "Your font settings have been updated successfully",
+          "UPDATE_ERROR": "There is an error while updating the font settings, please try again",
          "OPTIONS": {
-            "SMALLER": "Меньше",
-            "SMALL": "Маленький",
+            "SMALLER": "Smaller",
+            "SMALL": "Small",
            "DEFAULT": "По умолчанию",
-            "LARGE": "Большой",
-            "LARGER": "Крупнее",
-            "EXTRA_LARGE": "Очень большой"
+            "LARGE": "Large",
+            "LARGER": "Larger",
+            "EXTRA_LARGE": "Extra Large"
          }
        }
      },
@@ -162,7 +162,7 @@
        "REQUEST_PUSH": "Включить push-уведомления",
        "SLA_MISSED_FIRST_RESPONSE": "Отправить push-уведомление, если диалог не соответствует SLA первого ответа",
        "SLA_MISSED_NEXT_RESPONSE": "Отправить push-уведомление, если диалог не успел получить следующий ответ SLA",
-        "SLA_MISSED_RESOLUTION": "Отправить push-уведомление, если диалог не соответствует SLA"
+        "SLA_MISSED_RESOLUTION": "Отправить push-уведомление, если диалог не соответствует уровню разрешения SLA"
      },
      "PROFILE_IMAGE": {
        "LABEL": "Изображение профиля"
@@ -281,9 +281,9 @@
    "SETTINGS": "Настройки",
    "CONTACTS": "Контакты",
    "CAPTAIN": "Капитан",
-    "CAPTAIN_ASSISTANTS": "Ассистенты",
+    "CAPTAIN_ASSISTANTS": "Помощники",
    "CAPTAIN_DOCUMENTS": "Документы",
-    "CAPTAIN_RESPONSES": "FAQ",
+    "CAPTAIN_RESPONSES": "FAQs",
    "HOME": "Главная",
    "AGENTS": "Операторы",
    "AGENT_BOTS": "Боты",
@@ -345,14 +345,14 @@
  },
  "BILLING_SETTINGS": {
    "TITLE": "Платёж",
-    "DESCRIPTION": "Управляйте подпиской здесь, обновите тарифный план и получите больше возможностей для вашей команды.",
+    "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
    "CURRENT_PLAN": {
      "TITLE": "Текущий план",
      "PLAN_NOTE": "На данный момент вы подписаны на ** план{plan}** с **{quantity}** лицензиями",
-      "SEAT_COUNT": "Количество мест",
-      "RENEWS_ON": "Продление"
+      "SEAT_COUNT": "Number of seats",
+      "RENEWS_ON": "Renews on"
    },
-    "VIEW_PRICING": "Посмотреть цены",
+    "VIEW_PRICING": "View Pricing",
    "MANAGE_SUBSCRIPTION": {
      "TITLE": "Управление подпиской",
      "DESCRIPTION": "Просматривайте ваши предыдущие счета, редактируйте платежные реквизиты или отмените подписку.",
@@ -360,11 +360,11 @@
    },
    "CAPTAIN": {
      "TITLE": "Капитан",
-      "DESCRIPTION": "Управляйте использованием и кредитами для Captain AI.",
-      "BUTTON_TXT": "Купить дополнительные кредиты",
+      "DESCRIPTION": "Manage usage and credits for Captain AI.",
+      "BUTTON_TXT": "Buy more credits",
      "DOCUMENTS": "Документы",
-      "RESPONSES": "Ответы",
-      "UPGRADE": "Captain недоступен в бесплатном тарифном плане, обновите его, чтобы получить доступ к ассистентам, copilot и другим функциям."
+      "RESPONSES": "Responses",
+      "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more."
    },
    "CHAT_WITH_US": {
      "TITLE": "Нужна помощь?",
@@ -3,12 +3,13 @@ import { mapGetters } from 'vuex';
 import { defineAsyncComponent } from 'vue';

 import NextSidebar from 'next/sidebar/Sidebar.vue';
+import Sidebar from '../../components/layout/Sidebar.vue';
 import WootKeyShortcutModal from 'dashboard/components/widgets/modal/WootKeyShortcutModal.vue';
 import AddAccountModal from 'dashboard/components/layout/sidebarComponents/AddAccountModal.vue';
 import AccountSelector from 'dashboard/components/layout/sidebarComponents/AccountSelector.vue';
 import AddLabelModal from 'dashboard/routes/dashboard/settings/labels/AddLabel.vue';
 import NotificationPanel from 'dashboard/routes/dashboard/notifications/components/NotificationPanel.vue';
-
+import PaymentPaywall from 'dashboard/components/app/PaymentPaywall.vue';
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import { useAccount } from 'dashboard/composables/useAccount';

@@ -19,10 +20,6 @@ import { FEATURE_FLAGS } from 'dashboard/featureFlags';
 const CommandBar = defineAsyncComponent(
  () => import('./commands/commandbar.vue')
 );
-
-const Sidebar = defineAsyncComponent(
-  () => import('../../components/layout/Sidebar.vue')
-);
 import { emitter } from 'shared/helpers/mitt';

 export default {
@@ -32,6 +29,7 @@ export default {
    CommandBar,
    WootKeyShortcutModal,
    AddAccountModal,
+    PaymentPaywall,
    AccountSelector,
    AddLabelModal,
    NotificationPanel,
@@ -197,7 +195,9 @@ export default {
      @show-add-label-popup="showAddLabelPopup"
    />
    <main class="flex flex-1 h-full min-h-0 px-0 overflow-hidden">
-      <router-view />
+      <PaymentPaywall>
+        <router-view />
+      </PaymentPaywall>
      <CommandBar />
      <AccountSelector
        :show-account-modal="showAccountModal"
@@ -121,6 +121,8 @@ export default {
        this.isALineChannel ||
        this.isAPIInbox ||
        (this.isAnEmailChannel && !this.inbox.provider) ||
+        this.isAMicrosoftInbox ||
+        this.isAGoogleInbox ||
        this.isAWhatsAppChannel ||
        this.isAWebWidgetInbox
      ) {
@@ -39,14 +39,13 @@ export default {
  },
  mixins: [globalConfigMixin],
  setup() {
-    const { isEditorHotKeyEnabled, updateUISettings } = useUISettings();
+    const { isEditorHotKeyEnabled } = useUISettings();
    const { currentFontSize, updateFontSize } = useFontSize();

    return {
      currentFontSize,
      updateFontSize,
      isEditorHotKeyEnabled,
-      updateUISettings,
    };
  },
  data() {
@@ -23,6 +23,7 @@ const state = {

 export const getters = {
  getAccount: $state => id => {
+    console.log('account', id);
    return findRecordById($state, id);
  },
  getUIFlags($state) {
@@ -2,15 +2,8 @@ class Inboxes::FetchImapEmailInboxesJob < ApplicationJob
  queue_as :scheduled_jobs

  def perform
-    email_inboxes = Inbox.where(channel_type: 'Channel::Email')
-    email_inboxes.find_each(batch_size: 100) do |inbox|
-      ::Inboxes::FetchImapEmailsJob.perform_later(inbox.channel) if should_fetch_emails?(inbox)
+    Inbox.where(channel_type: 'Channel::Email').all.find_each(batch_size: 100) do |inbox|
+      ::Inboxes::FetchImapEmailsJob.perform_later(inbox.channel) if inbox.channel.imap_enabled
    end
  end
-
-  private
-
-  def should_fetch_emails?(inbox)
-    inbox.channel.imap_enabled && !inbox.account.suspended?
-  end
 end
@@ -37,7 +37,7 @@ class Channel::Sms < ApplicationRecord
    body = message_body(contact_number, message.content)
    body['media'] = message.attachments.map(&:download_url) if message.attachments.present?

-    send_to_bandwidth(body, message)
+    send_to_bandwidth(body)
  end

  def send_text_message(contact_number, message_content)
@@ -56,7 +56,7 @@ class Channel::Sms < ApplicationRecord
    }
  end

-  def send_to_bandwidth(body, message = nil)
+  def send_to_bandwidth(body)
    response = HTTParty.post(
      "#{api_base_path}/users/#{provider_config['account_id']}/messages",
      basic_auth: bandwidth_auth,
@@ -64,22 +64,7 @@ class Channel::Sms < ApplicationRecord
      body: body.to_json
    )

-    if response.success?
-      response.parsed_response['id']
-    else
-      handle_error(response, message)
-      nil
-    end
-  end
-
-  def handle_error(response, message)
-    Rails.logger.error("[#{account_id}] Error sending SMS: #{response.parsed_response['description']}")
-    return if message.blank?
-
-    # https://dev.bandwidth.com/apis/messaging-apis/messaging/#tag/Messages/operation/createMessage
-    message.external_error = response.parsed_response['description']
-    message.status = :failed
-    message.save!
+    response.success? ? response.parsed_response['id'] : nil
  end

  def bandwidth_auth
@@ -20,30 +20,15 @@ class Facebook::SendOnFacebookService < Base::SendOnChannelService
  end

  def send_message_to_facebook(delivery_params)
-    parsed_result = deliver_message(delivery_params)
-    return if parsed_result.nil?
-
+    result = Facebook::Messenger::Bot.deliver(delivery_params, page_id: channel.page_id)
+    parsed_result = JSON.parse(result)
    if parsed_result['error'].present?
      message.update!(status: :failed, external_error: external_error(parsed_result))
-      Rails.logger.info "Facebook::SendOnFacebookService: Error sending message to Facebook : Page - #{channel.page_id} : #{parsed_result}"
+      Rails.logger.info "Facebook::SendOnFacebookService: Error sending message to Facebook : Page - #{channel.page_id} : #{result}"
    end
-
    message.update!(source_id: parsed_result['message_id']) if parsed_result['message_id'].present?
  end

-  def deliver_message(delivery_params)
-    result = Facebook::Messenger::Bot.deliver(delivery_params, page_id: channel.page_id)
-    JSON.parse(result)
-  rescue JSON::ParserError
-    message.update!(status: :failed, external_error: 'Facebook was unable to process this request')
-    Rails.logger.error "Facebook::SendOnFacebookService: Error parsing JSON response from Facebook : Page - #{channel.page_id} : #{result}"
-    nil
-  rescue Net::OpenTimeout
-    message.update!(status: :failed, external_error: 'Request timed out, please try again later')
-    Rails.logger.error "Facebook::SendOnFacebookService: Timeout error sending message to Facebook : Page - #{channel.page_id}"
-    nil
-  end
-
  def fb_text_message_params
    {
      recipient: { id: contact.get_source_id(inbox.id) },
@@ -70,28 +70,22 @@ class Instagram::SendOnInstagramService < Base::SendOnChannelService
      query: query
    )

-    handle_response(response, message_content)
-  end
-
-  def handle_response(response, message_content)
-    parsed_response = response.parsed_response
-    if response.success? && parsed_response['error'].blank?
-      message.update!(source_id: parsed_response['message_id'])
-
-      parsed_response
-    else
-      external_error = external_error(parsed_response)
-      Rails.logger.error("Instagram response: #{external_error} : #{message_content}")
-      message.update!(status: :failed, external_error: external_error)
-
-      nil
+    if response[:error].present?
+      Rails.logger.error("Instagram response: #{response['error']} : #{message_content}")
+      message.status = :failed
+      message.external_error = external_error(response)
    end
+
+    message.source_id = response['message_id'] if response['message_id'].present?
+    message.save!
+
+    response
  end

  def external_error(response)
    # https://developers.facebook.com/docs/instagram-api/reference/error-codes/
-    error_message = response.dig('error', 'message')
-    error_code = response.dig('error', 'code')
+    error_message = response[:error][:message]
+    error_code = response[:error][:code]

    "#{error_code} - #{error_message}"
  end
@@ -27,33 +27,6 @@ class Whatsapp::Providers::BaseService
    raise 'Overwrite this method in child class'
  end

-  def error_message
-    raise 'Overwrite this method in child class'
-  end
-
-  def process_response(response)
-    parsed_response = response.parsed_response
-    if response.success? && parsed_response['error'].blank?
-      parsed_response['messages'].first['id']
-    else
-      handle_error(response)
-      nil
-    end
-  end
-
-  def handle_error(response)
-    Rails.logger.error response.body
-    return if @message.blank?
-
-    # https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes/#sample-response
-    error_message = error_message(response)
-    return if error_message.blank?
-
-    @message.external_error = error_message
-    @message.status = :failed
-    @message.save!
-  end
-
  def create_buttons(items)
    buttons = []
    items.each do |item|
@@ -1,6 +1,5 @@
 class Whatsapp::Providers::Whatsapp360DialogService < Whatsapp::Providers::BaseService
  def send_message(phone_number, message)
-    @message = message
    if message.attachments.present?
      send_attachment_message(phone_number, message)
    elsif message.content_type == 'input_select'
@@ -79,7 +78,6 @@ class Whatsapp::Providers::Whatsapp360DialogService < Whatsapp::Providers::BaseS
    }
    type_content['caption'] = message.content unless %w[audio sticker].include?(type)
    type_content['filename'] = attachment.file.filename if type == 'document'
-
    response = HTTParty.post(
      "#{api_base_path}/messages",
      headers: api_headers,
@@ -93,9 +91,13 @@ class Whatsapp::Providers::Whatsapp360DialogService < Whatsapp::Providers::BaseS
    process_response(response)
  end

-  def error_message(response)
-    # {"meta": {"success": false, "http_code": 400, "developer_message": "errro-message", "360dialog_trace_id": "someid"}}
-    response.parsed_response.dig('meta', 'developer_message')
+  def process_response(response)
+    if response.success?
+      response['messages'].first['id']
+    else
+      Rails.logger.error response.body
+      nil
+    end
  end

  def template_body_parameters(template_info)
@@ -1,7 +1,5 @@
 class Whatsapp::Providers::WhatsappCloudService < Whatsapp::Providers::BaseService
  def send_message(phone_number, message)
-    @message = message
-
    if message.attachments.present?
      send_attachment_message(phone_number, message)
    elsif message.content_type == 'input_select'
@@ -113,9 +111,13 @@ class Whatsapp::Providers::WhatsappCloudService < Whatsapp::Providers::BaseServi
    process_response(response)
  end

-  def error_message(response)
-    # https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes/#sample-response
-    response.parsed_response&.dig('error', 'message')
+  def process_response(response)
+    if response.success?
+      response['messages'].first['id']
+    else
+      Rails.logger.error response.body
+      nil
+    end
  end

  def template_body_parameters(template_info)
@@ -1,7 +1,3 @@
-json.meta do
-  json.total_count @attachments_count
-end
-
 json.payload @attachments do |attachment|
  json.message_id attachment.push_event_data[:message_id]
  json.thumb_url attachment.push_event_data[:thumb_url]
@@ -68,8 +68,6 @@ am:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ ar:
      invalid_operator: مشغل غير صالح. المشغل المسموح به لـ %{attribute_name} هو [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: قيمة غير صالحة. القيم المقدمة ل %{attribute_name} غير صالحة
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: فترة التبليغ %{since} إلى %{until}
    utc_warning: التقرير الذي تم إنشاؤه في التوقيت العالمي الموحّد
@@ -68,8 +68,6 @@ az:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ bg:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ ca:
      invalid_operator: Operador no vàlid. Els operadors permesos per a %{attribute_name} son [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Valor no vàlid. Els valors proporcionats per a %{attribute_name} no són vàlids
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Període d'informes %{since} a %{until}
    utc_warning: L'informe generat es troba a la zona horària UTC
@@ -68,8 +68,6 @@ cs:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ da:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Rapporteringsperiode %{since} til %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ de:
      invalid_operator: Ungültiger Operator. Die erlaubten Operatoren für %{attribute_name} sind [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Ungültiger Wert. Die Werte für %{attribute_name} sind ungültig
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Berichtszeitraum von %{since} bis %{until}
    utc_warning: Der generierte Bericht ist in UTC-Zeitzone
@@ -68,8 +68,6 @@ el:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Περίοδος αναφοράς %{since} έως %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ es:
      invalid_operator: Operador no válido. Los operadores permitidos para %{attribute_name} son [%{allowed_keys}].
      invalid_query_operator: El operador de consulta debe ser "Y" o "O".
      invalid_value: Valor no válido. Los valores proporcionados para %{attribute_name} no son válidos
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reportando el periodo desde %{since} hasta %{until}
    utc_warning: El informe generado está en zona horaria UTC
@@ -68,8 +68,6 @@ fa:
      invalid_operator: این عملیات مجاز نیست. عملیات های مجاز برای %{attribute_name} شامل %{allowed_keys} می باشد.
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: مقدار معتبر نیست. مقادیر ارائه شده برای %{attribute_name} معتبر نیست
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: زمان گزارش از %{since} تا %{until}
    utc_warning: گزارش تولید شده در منطقه زمانی UTC است
@@ -68,8 +68,6 @@ fi:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Raportointijakso %{since} – %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ fr:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Période de rapport %{since} à %{until}
    utc_warning: Le rapport généré est dans le fuseau horaire UTC
@@ -68,8 +68,6 @@ he:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ hi:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ hr:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ hu:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Jelentési időszak %{since}-tól %{until}-ig
    utc_warning: A generált riport UTC időzónát használ
@@ -68,8 +68,6 @@ hy:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ id:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Periode pelaporan %{since} hingga %{until}
    utc_warning: Laporan yang dihasilkan berada dalam zona waktu UTC
@@ -68,8 +68,6 @@ is:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ it:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Periodo di segnalazione da %{since} a %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ ja:
      invalid_operator: 無効な演算子です。%{attribute_name} に許可されている演算子は [%{allowed_keys}] です。
      invalid_query_operator: クエリ演算子は "AND" または "OR" でなければなりません。
      invalid_value: 無効な値です。%{attribute_name} に提供された値は無効です。
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: レポート期間 %{since} から %{until} まで
    utc_warning: 生成されたレポートはUTCタイムゾーンです
@@ -68,8 +68,6 @@ ka:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ ko:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: 보고 기간 %{since} - %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ lt:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Ataskaitinis laikotarpis nuo %{since} iki %{until}
    utc_warning: Sugeneruota ataskaita yra UTC laiko juostoje
@@ -68,8 +68,6 @@ lv:
      invalid_operator: Nederīgs operators. Atļautie operatori priekš %{attribute_name} ir [%{allowed_keys}].
      invalid_query_operator: Vaicājuma operatoram ir jābūt "UN" vai "VAI".
      invalid_value: Nederīga vērtība. Norādītās vērtības priekš %{attribute_name} nav derīgas
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Ziņošanas periods %{since} līdz %{until}
    utc_warning: Izveidotais pārskats atbilst UTC laika joslai
@@ -68,8 +68,6 @@ ml:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ ms:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ ne:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ nl:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Rapportering van %{since} tot %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@
      invalid_operator: Ugyldig operatør. De tillatte operatørene for %{attribute_name} er [%{allowed_keys}].
      invalid_query_operator: Spørrings-operatør må være enten "AND" eller "OR".
      invalid_value: Ugyldig verdi. Verdiene angitt for %{attribute_name} er ugyldige
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Rapporteringsperiode %{since} til %{until}
    utc_warning: Rapporten generert er i UTC tidssone
@@ -68,8 +68,6 @@ pl:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Okres raportowania od %{since} do %{until}
    utc_warning: Generowany raport jest w strefie czasowej UTC
@@ -68,8 +68,6 @@ pt:
      invalid_operator: Operador inválido. Os operadores permitidos para %{attribute_name} são [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Valor inválido. Os valores fornecidos para %{attribute_name} são inválidos
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Período do relatório de %{since} a %{until}
    utc_warning: O relatório gerado está no fuso horário UTC
@@ -68,8 +68,6 @@ pt_BR:
      invalid_operator: Operador inválido. Os operadores permitidos para %{attribute_name} são [%{allowed_keys}].
      invalid_query_operator: Operador de consulta deve ser "E" ou "OU".
      invalid_value: Valor inválido. Os valores fornecidos para %{attribute_name} são inválidos
-    custom_attribute_definition:
-      key_conflict: A chave fornecida não é permitida pois pode entrar em conflito com os atributos padrão.
  reports:
    period: Reportando o período %{since} a %{until}
    utc_warning: O relatório gerado está em fuso horário UTC
@@ -135,7 +133,7 @@ pt_BR:
    messages:
      instagram_story_content: '%{story_sender} mencionou você na conversa: '
      instagram_deleted_story_content: Este Story não está mais disponível.
-      deleted: Esta mensagem foi excluída
+      deleted: Esta mensagem foi apagada
      delivery_status:
        error_code: 'Código de erro: %{error_code}'
    activity:
@@ -68,8 +68,6 @@ ro:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Perioada de raportare %{since}-%{until}
    utc_warning: Raportul generat este în fusul orar UTC
@@ -68,8 +68,6 @@ ru:
      invalid_operator: Неверный оператор. Допустимыми операторами для %{attribute_name} являются [%{allowed_keys}].
      invalid_query_operator: Оператор запроса должен быть "AND" или "OR".
      invalid_value: Недопустимое значение. Значения, предоставленные для %{attribute_name} являются недопустимыми
-    custom_attribute_definition:
-      key_conflict: Предоставленный ключ не разрешён, так как он может конфликтовать со стандартными атрибутами.
  reports:
    period: Отчётный период с %{since} по %{until}
    utc_warning: Отчёт создан в часовом поясе UTC
@@ -167,7 +165,7 @@ ru:
        removed: '%{user_name} удалил политику SLA %{sla_name}'
      muted: '%{user_name} заглушил(а) этот разговор'
      unmuted: '%{user_name} включил(а) уведомления для разговора'
-      auto_resolution_message: 'Разговор закрывается, поскольку он был неактивен в течение длительного времени. Пожалуйста, начните новый разговор, если потребуется дополнительная помощь.'
+      auto_resolution_message: 'Resolving the conversation as it has been inactive for a while. Please start a new conversation if you need further assistance.'
    templates:
      greeting_message_body: '%{account_name} как правило отвечает в течении несколько часов.'
      ways_to_reach_you_message_body: 'Оставьте ваш email для связи'
@@ -218,8 +216,8 @@ ru:
      name: 'Linear'
      description: 'Создавайте или прикрепляйте уже существующие задачи в Linear непосредственно из окна диалога для более упорядоченного и эффективного процесса отслеживания проблем.'
  captain:
-    copilot_error: 'Пожалуйста, подключите ассистента к этому источнику входящих для использования Copilot'
-    copilot_limit: 'У вас закончились кредиты для Copilot. Вы можете купить дополнительные кредиты в разделе биллинга.'
+    copilot_error: 'Please connect an assistant to this inbox to use Copilot'
+    copilot_limit: 'You are out of Copilot credits. You can buy more credits from the billing section.'
  public_portal:
    search:
      search_placeholder: Поиск статьи по названию или содержанию...
@@ -68,8 +68,6 @@ sh:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ sk:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ sl:
      invalid_operator: Neveljaven operater. Dovoljeni operaterji za %{attribute_name} so [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Neveljavna vrednost. Podane vrednosti za %{attribute_name} so neveljavne
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Obdobje poročanja %{since} do %{until}
    utc_warning: Ustvarjeno poročilo je v časovnem pasu UTC
@@ -68,8 +68,6 @@ sq:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ sr-Latn:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Period izveštaja %{since} do %{until}
    utc_warning: Generisani izveštaj je u UTC vremenskoj zoni
@@ -68,8 +68,6 @@ sv:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Rapporteringsperiod %{since} till %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ ta:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
--- a/Show More
+++ b/Show More