Merge branch 'release/4.7.0'

.env.example

@@ -256,8 +256,6 @@ AZURE_APP_SECRET=
 ## Change these values to fine tune performance
 # control the concurrency setting of sidekiq
 # SIDEKIQ_CONCURRENCY=10
-# Enable verbose logging each time a job is dequeued in Sidekiq
-# ENABLE_SIDEKIQ_DEQUEUE_LOGGER=false
 
 
 # AI powered features

.rubocop.yml

@@ -23,7 +23,7 @@ Metrics/MethodLength:
     - 'enterprise/lib/captain/agent.rb'
 
 RSpec/ExampleLength:
-  Max: 50
+  Max: 25
 
 Style/Documentation:
   Enabled: false
@@ -336,4 +336,4 @@ FactoryBot/RedundantFactoryOption:
   Enabled: false
 
 FactoryBot/FactoryAssociationWithStrategy:
-  Enabled: false
+  Enabled: false

Gemfile

@@ -21,7 +21,6 @@ gem 'telephone_number'
 gem 'time_diff'
 gem 'tzinfo-data'
 gem 'valid_email2'
-gem 'email-provider-info'
 # compress javascript config.assets.js_compressor
 gem 'uglifier'
 ##-- used for single column multiple binary flags in notification settings/feature flagging --##

Gemfile.lock

@@ -270,7 +270,6 @@ GEM
       concurrent-ruby (~> 1.0)
       http (>= 3.0)
       ruby2_keywords
-    email-provider-info (0.0.1)
     email_reply_trimmer (0.1.13)
     erubi (1.13.0)
     et-orbi (1.2.11)
@@ -595,7 +594,7 @@ GEM
     oj (3.16.10)
       bigdecimal (>= 3.0)
       ostruct (>= 0.2)
-    omniauth (2.1.4)
+    omniauth (2.1.3)
       hashie (>= 3.4.6)
       logger
       rack (>= 2.2.3)
@@ -654,7 +653,7 @@ GEM
       rack (>= 2.0.0)
     rack-mini-profiler (3.2.0)
       rack (>= 1.2.0)
-    rack-protection (4.2.1)
+    rack-protection (4.1.1)
       base64 (>= 0.1.0)
       logger (>= 1.6.0)
       rack (>= 3.0.0, < 4)
@@ -1017,7 +1016,6 @@ DEPENDENCIES
   dotenv-rails (>= 3.0.0)
   down
   elastic-apm
-  email-provider-info
   email_reply_trimmer
   facebook-messenger
   factory_bot_rails (>= 6.4.3)

app.json

@@ -36,10 +36,6 @@
     "REDIS_OPENSSL_VERIFY_MODE":{
       "description": "OpenSSL verification mode for Redis connections. ref https://help.heroku.com/HC0F8CUS/redis-connection-issues",
       "value": "none"
-    },
-    "NODE_OPTIONS": {
-      "description": "Increase V8 heap for Vite build to avoid OOM",
-      "value": "--max-old-space-size=4096"
     }
   },
   "formation": {

app/builders/messages/message_builder.rb

@@ -1,8 +1,5 @@
 class Messages::MessageBuilder
   include ::FileTypeHelper
-  include ::EmailHelper
-  include ::DataHelper
-
   attr_reader :message
 
   def initialize(user, conversation, params)
@@ -26,7 +23,7 @@ class Messages::MessageBuilder
     process_emails
     # When the message has no quoted content, it will just be rendered as a regular message
     # The frontend is equipped to handle this case
-    process_email_content
+    process_email_content if @account.feature_enabled?(:quoted_email_reply)
     @message.save!
     @message
   end
@@ -41,12 +38,30 @@ class Messages::MessageBuilder
     params = convert_to_hash(@params)
     content_attributes = params.fetch(:content_attributes, {})
 
-    return safe_parse_json(content_attributes) if content_attributes.is_a?(String)
+    return parse_json(content_attributes) if content_attributes.is_a?(String)
     return content_attributes if content_attributes.is_a?(Hash)
 
     {}
   end
 
+  # Converts the given object to a hash.
+  # If it's an instance of ActionController::Parameters, converts it to an unsafe hash.
+  # Otherwise, returns the object as-is.
+  def convert_to_hash(obj)
+    return obj.to_unsafe_h if obj.instance_of?(ActionController::Parameters)
+
+    obj
+  end
+
+  # Attempts to parse a string as JSON.
+  # If successful, returns the parsed hash with symbolized names.
+  # If unsuccessful, returns nil.
+  def parse_json(content)
+    JSON.parse(content, symbolize_names: true)
+  rescue JSON::ParserError
+    {}
+  end
+
   def process_attachments
     return if @attachments.blank?
 
@@ -95,6 +110,12 @@ class Messages::MessageBuilder
     email_string.gsub(/\s+/, '').split(',')
   end
 
+  def validate_email_addresses(all_emails)
+    all_emails&.each do |email|
+      raise StandardError, 'Invalid email address' unless email.match?(URI::MailTo::EMAIL_REGEXP)
+    end
+  end
+
   def message_type
     if @conversation.inbox.channel_type != 'Channel::Api' && @message_type == 'incoming'
       raise StandardError, 'Incoming messages are only allowed in Api inboxes'
@@ -157,17 +178,14 @@ class Messages::MessageBuilder
     email_attributes = ensure_indifferent_access(@message.content_attributes[:email] || {})
     normalized_content = normalize_email_body(@message.content)
 
-    # Process liquid templates in normalized content with code block protection
-    processed_content = process_liquid_in_email_body(normalized_content)
-
     # Use custom HTML content if provided, otherwise generate from message content
     email_attributes[:html_content] = if custom_email_content_provided?
                                         build_custom_html_content
                                       else
-                                        build_html_content(processed_content)
+                                        build_html_content(normalized_content)
                                       end
 
-    email_attributes[:text_content] = build_text_content(processed_content)
+    email_attributes[:text_content] = build_text_content(normalized_content)
     email_attributes
   end
 
@@ -186,6 +204,22 @@ class Messages::MessageBuilder
     text_content
   end
 
+  def ensure_indifferent_access(hash)
+    return {} if hash.blank?
+
+    hash.respond_to?(:with_indifferent_access) ? hash.with_indifferent_access : hash
+  end
+
+  def normalize_email_body(content)
+    content.to_s.gsub("\r\n", "\n")
+  end
+
+  def render_email_html(content)
+    return '' if content.blank?
+
+    ChatwootMarkdownRenderer.new(content).render_message.to_s
+  end
+
   def custom_email_content_provided?
     @params[:email_html_content].present?
   end
@@ -198,27 +232,4 @@ class Messages::MessageBuilder
 
     html_content
   end
-
-  # Liquid processing methods for email content
-  def process_liquid_in_email_body(content)
-    return content if content.blank?
-    return content unless should_process_liquid?
-
-    # Protect code blocks from liquid processing
-    modified_content = modified_liquid_content(content)
-    template = Liquid::Template.parse(modified_content)
-    template.render(drops_with_sender)
-  rescue Liquid::Error
-    content
-  end
-
-  def should_process_liquid?
-    @message_type == 'outgoing' || @message_type == 'template'
-  end
-
-  def drops_with_sender
-    message_drops(@conversation).merge({
-                                         'agent' => UserDrop.new(sender)
-                                       })
-  end
 end

app/builders/v2/reports/base_summary_builder.rb

@@ -10,28 +10,10 @@ class V2::Reports::BaseSummaryBuilder
 
   def load_data
     @conversations_count = fetch_conversations_count
-    load_reporting_events_data
-  end
-
-  def load_reporting_events_data
-    # Extract the column name for indexing (e.g., 'conversations.team_id' -> 'team_id')
-    index_key = group_by_key.to_s.split('.').last
-
-    results = reporting_events
-              .select(
-                "#{group_by_key} as #{index_key}",
-                "COUNT(CASE WHEN name = 'conversation_resolved' THEN 1 END) as resolved_count",
-                "AVG(CASE WHEN name = 'conversation_resolved' THEN #{average_value_key} END) as avg_resolution_time",
-                "AVG(CASE WHEN name = 'first_response' THEN #{average_value_key} END) as avg_first_response_time",
-                "AVG(CASE WHEN name = 'reply_time' THEN #{average_value_key} END) as avg_reply_time"
-              )
-              .group(group_by_key)
-              .index_by { |record| record.public_send(index_key) }
-
-    @resolved_count = results.transform_values(&:resolved_count)
-    @avg_resolution_time = results.transform_values(&:avg_resolution_time)
-    @avg_first_response_time = results.transform_values(&:avg_first_response_time)
-    @avg_reply_time = results.transform_values(&:avg_reply_time)
+    @resolved_count = fetch_resolved_count
+    @avg_resolution_time = fetch_average_time('conversation_resolved')
+    @avg_first_response_time = fetch_average_time('first_response')
+    @avg_reply_time = fetch_average_time('reply_time')
   end
 
   def reporting_events
@@ -42,6 +24,14 @@ class V2::Reports::BaseSummaryBuilder
     # Override this method
   end
 
+  def fetch_average_time(event_name)
+    get_grouped_average(reporting_events.where(name: event_name))
+  end
+
+  def fetch_resolved_count
+    reporting_events.where(name: 'conversation_resolved').group(group_by_key).count
+  end
+
   def group_by_key
     # Override this method
   end
@@ -50,6 +40,10 @@ class V2::Reports::BaseSummaryBuilder
     # Override this method
   end
 
+  def get_grouped_average(events)
+    events.group(group_by_key).average(average_value_key)
+  end
+
   def average_value_key
     ActiveModel::Type::Boolean.new.cast(params[:business_hours]).present? ? :value_in_business_hours : :value
   end

app/builders/v2/reports/inbox_summary_builder.rb

@@ -13,7 +13,10 @@ class V2::Reports::InboxSummaryBuilder < V2::Reports::BaseSummaryBuilder
 
   def load_data
     @conversations_count = fetch_conversations_count
-    load_reporting_events_data
+    @resolved_count = fetch_resolved_count
+    @avg_resolution_time = fetch_average_time('conversation_resolved')
+    @avg_first_response_time = fetch_average_time('first_response')
+    @avg_reply_time = fetch_average_time('reply_time')
   end
 
   def fetch_conversations_count

app/controllers/api/v1/accounts/articles_controller.rb

@@ -22,10 +22,9 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
   def edit; end
 
   def create
-    params_with_defaults = article_params
-    params_with_defaults[:status] ||= :draft
-    @article = @portal.articles.create!(params_with_defaults)
+    @article = @portal.articles.create!(article_params)
     @article.associate_root_article(article_params[:associated_article_id])
+    @article.draft!
     render json: { error: @article.errors.messages }, status: :unprocessable_entity and return unless @article.valid?
   end
 

app/controllers/api/v1/accounts/bulk_actions_controller.rb

@@ -1,12 +1,13 @@
 class Api::V1::Accounts::BulkActionsController < Api::V1::Accounts::BaseController
+  before_action :type_matches?
+
   def create
-    case normalized_type
-    when 'Conversation'
-      enqueue_conversation_job
-      head :ok
-    when 'Contact'
-      check_authorization_for_contact_action
-      enqueue_contact_job
+    if type_matches?
+      ::BulkActionsJob.perform_later(
+        account: @current_account,
+        user: current_user,
+        params: permitted_params
+      )
       head :ok
     else
       render json: { success: false }, status: :unprocessable_entity
@@ -15,54 +16,11 @@ class Api::V1::Accounts::BulkActionsController < Api::V1::Accounts::BaseControll
 
   private
 
-  def normalized_type
-    params[:type].to_s.camelize
+  def type_matches?
+    ['Conversation'].include?(params[:type])
   end
 
-  def enqueue_conversation_job
-    ::BulkActionsJob.perform_later(
-      account: @current_account,
-      user: current_user,
-      params: conversation_params
-    )
-  end
-
-  def enqueue_contact_job
-    Contacts::BulkActionJob.perform_later(
-      @current_account.id,
-      current_user.id,
-      contact_params
-    )
-  end
-
-  def delete_contact_action?
-    params[:action_name] == 'delete'
-  end
-
-  def check_authorization_for_contact_action
-    authorize(Contact, :destroy?) if delete_contact_action?
-  end
-
-  def conversation_params
-    # TODO: Align conversation payloads with the `{ action_name, action_attributes }`
-    # and then remove this method in favor of a common params method.
-    base = params.permit(
-      :snoozed_until,
-      fields: [:status, :assignee_id, :team_id]
-    )
-    append_common_bulk_attributes(base)
-  end
-
-  def contact_params
-    # TODO: remove this method in favor of a common params method.
-    # once legacy conversation payloads are migrated.
-    append_common_bulk_attributes({})
-  end
-
-  def append_common_bulk_attributes(base_params)
-    # NOTE: Conversation payloads historically diverged per action. Going forward we
-    # want all objects to share a common contract: `{ action_name, action_attributes }`
-    common = params.permit(:type, :action_name, ids: [], labels: [add: [], remove: []])
-    base_params.merge(common)
+  def permitted_params
+    params.permit(:type, :snoozed_until, ids: [], fields: [:status, :assignee_id, :team_id], labels: [add: [], remove: []])
   end
 end

app/controllers/api/v1/accounts/conversations/base_controller.rb

@@ -5,6 +5,6 @@ class Api::V1::Accounts::Conversations::BaseController < Api::V1::Accounts::Base
 
   def conversation
     @conversation ||= Current.account.conversations.find_by!(display_id: params[:conversation_id])
-    authorize @conversation, :show?
+    authorize @conversation.inbox, :show?
   end
 end

app/controllers/api/v1/accounts/conversations_controller.rb

@@ -160,7 +160,7 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
 
   def conversation
     @conversation ||= Current.account.conversations.find_by!(display_id: params[:id])
-    authorize @conversation, :show?
+    authorize @conversation.inbox, :show?
   end
 
   def inbox

app/controllers/api/v1/accounts/integrations/dyte_controller.rb

@@ -22,7 +22,7 @@ class Api::V1::Accounts::Integrations::DyteController < Api::V1::Accounts::BaseC
   private
 
   def authorize_request
-    authorize @conversation, :show?
+    authorize @conversation.inbox, :show?
   end
 
   def render_response(response)

app/controllers/concerns/access_token_auth_helper.rb

@@ -14,7 +14,6 @@ module AccessTokenAuthHelper
     ensure_access_token
     render_unauthorized('Invalid Access Token') && return if @access_token.blank?
 
-    # NOTE: This ensures that current_user is set and available for the rest of the controller actions
     @resource = @access_token.owner
     Current.user = @resource if allowed_current_user_type?(@resource)
   end

app/helpers/data_helper.rb

@@ -1,24 +0,0 @@
-# Provides utility methods for data transformation, hash manipulation, and JSON parsing.
-# This module contains helper methods for converting between different data types,
-# normalizing hashes, and safely handling JSON operations.
-module DataHelper
-  # Ensures a hash supports indifferent access (string or symbol keys).
-  # Returns an empty hash if the input is blank.
-  def ensure_indifferent_access(hash)
-    return {} if hash.blank?
-
-    hash.respond_to?(:with_indifferent_access) ? hash.with_indifferent_access : hash
-  end
-
-  def convert_to_hash(obj)
-    return obj.to_unsafe_h if obj.instance_of?(ActionController::Parameters)
-
-    obj
-  end
-
-  def safe_parse_json(content)
-    JSON.parse(content, symbolize_names: true)
-  rescue JSON::ParserError
-    {}
-  end
-end

app/helpers/email_helper.rb

@@ -4,19 +4,6 @@ module EmailHelper
     domain.split('.').first
   end
 
-  def render_email_html(content)
-    return '' if content.blank?
-
-    ChatwootMarkdownRenderer.new(content).render_message.to_s
-  end
-
-  # Raise a standard error if any email address is invalid
-  def validate_email_addresses(emails_to_test)
-    emails_to_test&.each do |email|
-      raise StandardError, 'Invalid email address' unless email.match?(URI::MailTo::EMAIL_REGEXP)
-    end
-  end
-
   # ref: https://www.rfc-editor.org/rfc/rfc5233.html
   # This is not a  mandatory requirement for email addresses, but it is a common practice.
   # john+test@xyc.com is the same as john@xyc.com
@@ -34,10 +21,6 @@ module EmailHelper
     end
   end
 
-  def normalize_email_body(content)
-    content.to_s.gsub("\r\n", "\n")
-  end
-
   def modified_liquid_content(email)
     # This regex is used to match the code blocks in the content
     # We don't want to process liquid in code blocks
@@ -46,10 +29,7 @@ module EmailHelper
 
   def message_drops(conversation)
     {
-      'contact' => ContactDrop.new(conversation.contact),
-      'conversation' => ConversationDrop.new(conversation),
-      'inbox' => InboxDrop.new(conversation.inbox),
-      'account' => AccountDrop.new(conversation.account)
+      'contact' => ContactDrop.new(conversation.contact)
     }
   end
 end

app/javascript/dashboard/App.vue

@@ -1,5 +1,6 @@
 <script>
 import { mapGetters } from 'vuex';
+import AddAccountModal from './components/app/AddAccountModal.vue';
 import LoadingState from './components/widgets/LoadingState.vue';
 import NetworkNotification from './components/NetworkNotification.vue';
 import UpdateBanner from './components/app/UpdateBanner.vue';
@@ -24,6 +25,7 @@ export default {
   name: 'App',
 
   components: {
+    AddAccountModal,
     LoadingState,
     NetworkNotification,
     UpdateBanner,
@@ -49,6 +51,7 @@ export default {
   },
   data() {
     return {
+      showAddAccountModal: false,
       latestChatwootVersion: null,
       reconnectService: null,
     };
@@ -61,12 +64,21 @@ export default {
       authUIFlags: 'getAuthUIFlags',
       accountUIFlags: 'accounts/getUIFlags',
     }),
+    hasAccounts() {
+      const { accounts = [] } = this.currentUser || {};
+      return accounts.length > 0;
+    },
     hideOnOnboardingView() {
       return !isOnOnboardingView(this.$route);
     },
   },
 
   watch: {
+    currentUser() {
+      if (!this.hasAccounts) {
+        this.showAddAccountModal = true;
+      }
+    },
     currentAccountId: {
       immediate: true,
       handler() {
@@ -144,6 +156,7 @@ export default {
         <component :is="Component" />
       </transition>
     </router-view>
+    <AddAccountModal :show="showAddAccountModal" :has-accounts="hasAccounts" />
     <WootSnackbarBox />
     <NetworkNotification />
   </div>

app/javascript/dashboard/api/changelog.js

@@ -1,16 +0,0 @@
-import axios from 'axios';
-import ApiClient from './ApiClient';
-import { CHANGELOG_API_URL } from 'shared/constants/links';
-
-class ChangelogApi extends ApiClient {
-  constructor() {
-    super('changelog', { apiVersion: 'v1' });
-  }
-
-  // eslint-disable-next-line class-methods-use-this
-  fetchFromHub() {
-    return axios.get(CHANGELOG_API_URL);
-  }
-}
-
-export default new ChangelogApi();

app/javascript/dashboard/components-next/Contacts/ContactsCard/ContactDeleteSection.vue

@@ -5,7 +5,6 @@ import { useToggle } from '@vueuse/core';
 
 import Button from 'dashboard/components-next/button/Button.vue';
 import ConfirmContactDeleteDialog from 'dashboard/components-next/Contacts/ContactsForm/ConfirmContactDeleteDialog.vue';
-import Policy from 'dashboard/components/policy.vue';
 
 defineProps({
   selectedContact: {
@@ -25,44 +24,42 @@ const openConfirmDeleteContactDialog = () => {
 </script>
 
 <template>
-  <Policy :permissions="['administrator']">
-    <div class="flex flex-col items-start border-t border-n-strong px-6 py-5">
-      <Button
-        :label="t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT')"
-        sm
-        link
-        slate
-        class="hover:!no-underline text-n-slate-12"
-        icon="i-lucide-chevron-down"
-        trailing-icon
-        @click="toggleDeleteSection()"
-      />
+  <div class="flex flex-col items-start border-t border-n-strong px-6 py-5">
+    <Button
+      :label="t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT')"
+      sm
+      link
+      slate
+      class="hover:!no-underline text-n-slate-12"
+      icon="i-lucide-chevron-down"
+      trailing-icon
+      @click="toggleDeleteSection()"
+    />
 
-      <div
-        class="transition-all duration-300 ease-in-out grid w-full overflow-hidden"
-        :class="
-          showDeleteSection
-            ? 'grid-rows-[1fr] opacity-100 mt-2'
-            : 'grid-rows-[0fr] opacity-0 mt-0'
-        "
-      >
-        <div class="overflow-hidden min-h-0">
-          <span class="inline-flex text-n-slate-11 text-sm items-center gap-1">
-            {{ t('CONTACTS_LAYOUT.CARD.DELETE_CONTACT.MESSAGE') }}
-            <Button
-              :label="t('CONTACTS_LAYOUT.CARD.DELETE_CONTACT.BUTTON')"
-              sm
-              ruby
-              link
-              @click="openConfirmDeleteContactDialog()"
-            />
-          </span>
-        </div>
+    <div
+      class="transition-all duration-300 ease-in-out grid w-full overflow-hidden"
+      :class="
+        showDeleteSection
+          ? 'grid-rows-[1fr] opacity-100 mt-2'
+          : 'grid-rows-[0fr] opacity-0 mt-0'
+      "
+    >
+      <div class="overflow-hidden min-h-0">
+        <span class="inline-flex text-n-slate-11 text-sm items-center gap-1">
+          {{ t('CONTACTS_LAYOUT.CARD.DELETE_CONTACT.MESSAGE') }}
+          <Button
+            :label="t('CONTACTS_LAYOUT.CARD.DELETE_CONTACT.BUTTON')"
+            sm
+            ruby
+            link
+            @click="openConfirmDeleteContactDialog()"
+          />
+        </span>
       </div>
     </div>
-    <ConfirmContactDeleteDialog
-      ref="confirmDeleteContactDialogRef"
-      :selected-contact="selectedContact"
-    />
-  </Policy>
+  </div>
+  <ConfirmContactDeleteDialog
+    ref="confirmDeleteContactDialogRef"
+    :selected-contact="selectedContact"
+  />
 </template>

app/javascript/dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue

@@ -8,7 +8,6 @@ import Button from 'dashboard/components-next/button/Button.vue';
 import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
 import Flag from 'dashboard/components-next/flag/Flag.vue';
 import ContactDeleteSection from 'dashboard/components-next/Contacts/ContactsCard/ContactDeleteSection.vue';
-import Checkbox from 'dashboard/components-next/checkbox/Checkbox.vue';
 import countries from 'shared/constants/countries';
 
 const props = defineProps({
@@ -21,17 +20,9 @@ const props = defineProps({
   availabilityStatus: { type: String, default: null },
   isExpanded: { type: Boolean, default: false },
   isUpdating: { type: Boolean, default: false },
-  selectable: { type: Boolean, default: false },
-  isSelected: { type: Boolean, default: false },
 });
 
-const emit = defineEmits([
-  'toggle',
-  'updateContact',
-  'showContact',
-  'select',
-  'avatarHover',
-]);
+const emit = defineEmits(['toggle', 'updateContact', 'showContact']);
 
 const { t } = useI18n();
 
@@ -97,148 +88,111 @@ const onClickExpand = () => {
 };
 
 const onClickViewDetails = () => emit('showContact', props.id);
-
-const toggleSelect = checked => {
-  emit('select', checked);
-};
-
-const handleAvatarHover = isHovered => {
-  emit('avatarHover', isHovered);
-};
 </script>
 
 <template>
-  <div class="relative">
-    <CardLayout
-      :key="id"
-      layout="row"
-      :class="{
-        'outline-n-weak !bg-n-slate-3 dark:!bg-n-solid-3': isSelected,
-      }"
-    >
-      <div class="flex items-center justify-start flex-1 gap-4">
-        <div
-          class="relative"
-          @mouseenter="handleAvatarHover(true)"
-          @mouseleave="handleAvatarHover(false)"
-        >
-          <Avatar
-            :name="name"
-            :src="thumbnail"
-            :size="48"
-            :status="availabilityStatus"
-            hide-offline-status
-            rounded-full
-          >
-            <template v-if="selectable" #overlay="{ size }">
-              <label
-                class="flex items-center justify-center rounded-full cursor-pointer absolute inset-0 z-10 backdrop-blur-[2px] border border-n-weak"
-                :style="{ width: `${size}px`, height: `${size}px` }"
-                @click.stop
-              >
-                <Checkbox
-                  :model-value="isSelected"
-                  @change="event => toggleSelect(event.target.checked)"
-                />
-              </label>
-            </template>
-          </Avatar>
-        </div>
-        <div class="flex flex-col gap-0.5 flex-1">
-          <div class="flex flex-wrap items-center gap-x-4 gap-y-1">
-            <span class="text-base font-medium truncate text-n-slate-12">
-              {{ name }}
-            </span>
-            <span class="inline-flex items-center gap-1">
-              <span
-                v-if="additionalAttributes?.companyName"
-                class="i-ph-building-light size-4 text-n-slate-10 mb-0.5"
-              />
-              <span
-                v-if="additionalAttributes?.companyName"
-                class="text-sm truncate text-n-slate-11"
-              >
-                {{ additionalAttributes.companyName }}
-              </span>
-            </span>
-          </div>
-          <div
-            class="flex flex-wrap items-center justify-start gap-x-3 gap-y-1"
-          >
-            <div v-if="email" class="truncate max-w-72" :title="email">
-              <span class="text-sm text-n-slate-11">
-                {{ email }}
-              </span>
-            </div>
-            <div v-if="email" class="w-px h-3 truncate bg-n-slate-6" />
-            <span v-if="phoneNumber" class="text-sm truncate text-n-slate-11">
-              {{ phoneNumber }}
-            </span>
-            <div v-if="phoneNumber" class="w-px h-3 truncate bg-n-slate-6" />
+  <CardLayout :key="id" layout="row">
+    <div class="flex items-center justify-start flex-1 gap-4">
+      <Avatar
+        :name="name"
+        :src="thumbnail"
+        :size="48"
+        :status="availabilityStatus"
+        hide-offline-status
+        rounded-full
+      />
+      <div class="flex flex-col gap-0.5 flex-1">
+        <div class="flex flex-wrap items-center gap-x-4 gap-y-1">
+          <span class="text-base font-medium truncate text-n-slate-12">
+            {{ name }}
+          </span>
+          <span class="inline-flex items-center gap-1">
             <span
-              v-if="countryDetails"
-              class="inline-flex items-center gap-2 text-sm truncate text-n-slate-11"
-            >
-              <Flag :country="countryDetails.countryCode" class="size-3.5" />
-              {{ formattedLocation }}
-            </span>
-            <div v-if="countryDetails" class="w-px h-3 truncate bg-n-slate-6" />
-            <Button
-              :label="t('CONTACTS_LAYOUT.CARD.VIEW_DETAILS')"
-              variant="link"
-              size="xs"
-              @click="onClickViewDetails"
+              v-if="additionalAttributes?.companyName"
+              class="i-ph-building-light size-4 text-n-slate-10 mb-0.5"
             />
+            <span
+              v-if="additionalAttributes?.companyName"
+              class="text-sm truncate text-n-slate-11"
+            >
+              {{ additionalAttributes.companyName }}
+            </span>
+          </span>
+        </div>
+        <div class="flex flex-wrap items-center justify-start gap-x-3 gap-y-1">
+          <div v-if="email" class="truncate max-w-72" :title="email">
+            <span class="text-sm text-n-slate-11">
+              {{ email }}
+            </span>
           </div>
+          <div v-if="email" class="w-px h-3 truncate bg-n-slate-6" />
+          <span v-if="phoneNumber" class="text-sm truncate text-n-slate-11">
+            {{ phoneNumber }}
+          </span>
+          <div v-if="phoneNumber" class="w-px h-3 truncate bg-n-slate-6" />
+          <span
+            v-if="countryDetails"
+            class="inline-flex items-center gap-2 text-sm truncate text-n-slate-11"
+          >
+            <Flag :country="countryDetails.countryCode" class="size-3.5" />
+            {{ formattedLocation }}
+          </span>
+          <div v-if="countryDetails" class="w-px h-3 truncate bg-n-slate-6" />
+          <Button
+            :label="t('CONTACTS_LAYOUT.CARD.VIEW_DETAILS')"
+            variant="link"
+            size="xs"
+            @click="onClickViewDetails"
+          />
         </div>
       </div>
+    </div>
 
-      <Button
-        icon="i-lucide-chevron-down"
-        variant="ghost"
-        color="slate"
-        size="xs"
-        :class="{ 'rotate-180': isExpanded }"
-        @click="onClickExpand"
-      />
+    <Button
+      icon="i-lucide-chevron-down"
+      variant="ghost"
+      color="slate"
+      size="xs"
+      :class="{ 'rotate-180': isExpanded }"
+      @click="onClickExpand"
+    />
 
-      <template #after>
-        <div
-          class="transition-all duration-500 ease-in-out grid overflow-hidden"
-          :class="
-            isExpanded
-              ? 'grid-rows-[1fr] opacity-100'
-              : 'grid-rows-[0fr] opacity-0'
-          "
-        >
-          <div class="overflow-hidden">
-            <div class="flex flex-col gap-6 p-6 border-t border-n-strong">
-              <ContactsForm
-                ref="contactsFormRef"
-                :contact-data="contactData"
-                @update="handleFormUpdate"
-              />
-              <div>
-                <Button
-                  :label="
-                    t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.UPDATE_BUTTON')
-                  "
-                  size="sm"
-                  :is-loading="isUpdating"
-                  :disabled="isUpdating || isFormInvalid"
-                  @click="handleUpdateContact"
-                />
-              </div>
-            </div>
-            <ContactDeleteSection
-              :selected-contact="{
-                id: props.id,
-                name: props.name,
-              }"
+    <template #after>
+      <div
+        class="transition-all duration-500 ease-in-out grid overflow-hidden"
+        :class="
+          isExpanded
+            ? 'grid-rows-[1fr] opacity-100'
+            : 'grid-rows-[0fr] opacity-0'
+        "
+      >
+        <div class="overflow-hidden">
+          <div class="flex flex-col gap-6 p-6 border-t border-n-strong">
+            <ContactsForm
+              ref="contactsFormRef"
+              :contact-data="contactData"
+              @update="handleFormUpdate"
             />
+            <div>
+              <Button
+                :label="
+                  t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.UPDATE_BUTTON')
+                "
+                size="sm"
+                :is-loading="isUpdating"
+                :disabled="isUpdating || isFormInvalid"
+                @click="handleUpdateContact"
+              />
+            </div>
           </div>
+          <ContactDeleteSection
+            :selected-contact="{
+              id: props.id,
+              name: props.name,
+            }"
+          />
         </div>
-      </template>
-    </CardLayout>
-  </div>
+      </div>
+    </template>
+  </CardLayout>
 </template>

app/javascript/dashboard/components-next/Contacts/Pages/ContactDetails.vue

@@ -10,7 +10,6 @@ import Button from 'dashboard/components-next/button/Button.vue';
 import ContactLabels from 'dashboard/components-next/Contacts/ContactLabels/ContactLabels.vue';
 import ContactsForm from 'dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue';
 import ConfirmContactDeleteDialog from 'dashboard/components-next/Contacts/ContactsForm/ConfirmContactDeleteDialog.vue';
-import Policy from 'dashboard/components/policy.vue';
 
 const props = defineProps({
   selectedContact: {
@@ -175,29 +174,27 @@ const handleAvatarDelete = async () => {
         @click="updateContact"
       />
     </div>
-    <Policy :permissions="['administrator']">
-      <div
-        class="flex flex-col items-start w-full gap-4 pt-6 border-t border-n-strong"
-      >
-        <div class="flex flex-col gap-2">
-          <h6 class="text-base font-medium text-n-slate-12">
-            {{ t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT') }}
-          </h6>
-          <span class="text-sm text-n-slate-11">
-            {{ t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT_DESCRIPTION') }}
-          </span>
-        </div>
-        <Button
-          :label="t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT')"
-          color="ruby"
-          @click="openConfirmDeleteContactDialog"
-        />
+    <div
+      class="flex flex-col items-start w-full gap-4 pt-6 border-t border-n-strong"
+    >
+      <div class="flex flex-col gap-2">
+        <h6 class="text-base font-medium text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT') }}
+        </h6>
+        <span class="text-sm text-n-slate-11">
+          {{ t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT_DESCRIPTION') }}
+        </span>
       </div>
-      <ConfirmContactDeleteDialog
-        ref="confirmDeleteContactDialogRef"
-        :selected-contact="selectedContact"
-        @go-to-contacts-list="emit('goToContactsList')"
+      <Button
+        :label="t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT')"
+        color="ruby"
+        @click="openConfirmDeleteContactDialog"
       />
-    </Policy>
+    </div>
+    <ConfirmContactDeleteDialog
+      ref="confirmDeleteContactDialogRef"
+      :selected-contact="selectedContact"
+      @go-to-contacts-list="emit('goToContactsList')"
+    />
   </div>
 </template>

app/javascript/dashboard/components-next/Contacts/Pages/ContactsList.vue

@@ -10,15 +10,7 @@ import {
 } from 'shared/helpers/CustomErrors';
 import ContactsCard from 'dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue';
 
-const props = defineProps({
-  contacts: { type: Array, required: true },
-  selectedContactIds: {
-    type: Array,
-    default: () => [],
-  },
-});
-
-const emit = defineEmits(['toggleContact']);
+defineProps({ contacts: { type: Array, required: true } });
 
 const { t } = useI18n();
 const store = useStore();
@@ -28,9 +20,6 @@ const route = useRoute();
 const uiFlags = useMapGetter('contacts/getUIFlags');
 const isUpdating = computed(() => uiFlags.value.isUpdating);
 const expandedCardId = ref(null);
-const hoveredAvatarId = ref(null);
-
-const selectedIdsSet = computed(() => new Set(props.selectedContactIds || []));
 
 const updateContact = async updatedData => {
   try {
@@ -69,43 +58,25 @@ const onClickViewDetails = async id => {
 const toggleExpanded = id => {
   expandedCardId.value = expandedCardId.value === id ? null : id;
 };
-
-const isSelected = id => selectedIdsSet.value.has(id);
-
-const shouldShowSelection = id => {
-  return hoveredAvatarId.value === id || isSelected(id);
-};
-
-const handleSelect = (id, value) => {
-  emit('toggleContact', { id, value });
-};
-
-const handleAvatarHover = (id, isHovered) => {
-  hoveredAvatarId.value = isHovered ? id : null;
-};
 </script>
 
 <template>
-  <div class="flex flex-col gap-4">
-    <div v-for="contact in contacts" :key="contact.id" class="relative">
-      <ContactsCard
-        :id="contact.id"
-        :name="contact.name"
-        :email="contact.email"
-        :thumbnail="contact.thumbnail"
-        :phone-number="contact.phoneNumber"
-        :additional-attributes="contact.additionalAttributes"
-        :availability-status="contact.availabilityStatus"
-        :is-expanded="expandedCardId === contact.id"
-        :is-updating="isUpdating"
-        :selectable="shouldShowSelection(contact.id)"
-        :is-selected="isSelected(contact.id)"
-        @toggle="toggleExpanded(contact.id)"
-        @update-contact="updateContact"
-        @show-contact="onClickViewDetails"
-        @select="value => handleSelect(contact.id, value)"
-        @avatar-hover="value => handleAvatarHover(contact.id, value)"
-      />
-    </div>
+  <div class="flex flex-col gap-4 px-6 pt-4 pb-6">
+    <ContactsCard
+      v-for="contact in contacts"
+      :id="contact.id"
+      :key="contact.id"
+      :name="contact.name"
+      :email="contact.email"
+      :thumbnail="contact.thumbnail"
+      :phone-number="contact.phoneNumber"
+      :additional-attributes="contact.additionalAttributes"
+      :availability-status="contact.availabilityStatus"
+      :is-expanded="expandedCardId === contact.id"
+      :is-updating="isUpdating"
+      @toggle="toggleExpanded(contact.id)"
+      @update-contact="updateContact"
+      @show-contact="onClickViewDetails"
+    />
   </div>
 </template>

app/javascript/dashboard/components-next/Conversation/SidepanelSwitch.vue

@@ -1,6 +1,5 @@
 <script setup>
 import Button from 'dashboard/components-next/button/Button.vue';
-import ButtonGroup from 'dashboard/components-next/buttonGroup/ButtonGroup.vue';
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import { computed } from 'vue';
 import { FEATURE_FLAGS } from 'dashboard/featureFlags';
@@ -56,17 +55,17 @@ useKeyboardEvents(keyboardEvents);
 </script>
 
 <template>
-  <ButtonGroup
-    class="flex flex-col justify-center items-center absolute top-36 xl:top-24 ltr:right-2 rtl:left-2 bg-n-solid-2/90 backdrop-blur-lg border border-n-weak/50 rounded-full gap-1.5 p-1.5 shadow-sm transition-shadow duration-200 hover:shadow"
+  <div
+    class="flex flex-col justify-center items-center absolute top-36 xl:top-24 ltr:right-2 rtl:left-2 bg-n-solid-2 border border-n-weak rounded-full gap-2 p-1"
   >
     <Button
       v-tooltip.top="$t('CONVERSATION.SIDEBAR.CONTACT')"
       ghost
       slate
       sm
-      class="!rounded-full transition-all duration-[250ms] ease-out active:!scale-95 active:!brightness-105 active:duration-75"
+      class="!rounded-full"
       :class="{
-        'bg-n-alpha-2 active:shadow-sm': isContactSidebarOpen,
+        'bg-n-alpha-2': isContactSidebarOpen,
       }"
       icon="i-ph-user-bold"
       @click="handleConversationSidebarToggle"
@@ -76,14 +75,13 @@ useKeyboardEvents(keyboardEvents);
       v-tooltip.bottom="$t('CONVERSATION.SIDEBAR.COPILOT')"
       ghost
       slate
-      sm
-      class="!rounded-full transition-all duration-[250ms] ease-out active:!scale-95 active:duration-75"
+      class="!rounded-full"
       :class="{
-        'bg-n-alpha-2 !text-n-iris-9 active:!brightness-105 active:shadow-sm':
-          isCopilotPanelOpen,
+        'bg-n-alpha-2 !text-n-iris-9': isCopilotPanelOpen,
       }"
+      sm
       icon="i-woot-captain"
       @click="handleCopilotSidebarToggle"
     />
-  </ButtonGroup>
+  </div>
 </template>

app/javascript/dashboard/components-next/Editor/Editor.vue

@@ -21,10 +21,6 @@ const props = defineProps({
   enableCannedResponses: { type: Boolean, default: true },
   enabledMenuOptions: { type: Array, default: () => [] },
   enableCaptainTools: { type: Boolean, default: false },
-  signature: { type: String, default: '' },
-  allowSignature: { type: Boolean, default: false },
-  sendWithSignature: { type: Boolean, default: false },
-  channelType: { type: String, default: '' },
 });
 
 const emit = defineEmits(['update:modelValue']);
@@ -104,10 +100,6 @@ watch(
         :enable-canned-responses="enableCannedResponses"
         :enabled-menu-options="enabledMenuOptions"
         :enable-captain-tools="enableCaptainTools"
-        :signature="signature"
-        :allow-signature="allowSignature"
-        :send-with-signature="sendWithSignature"
-        :channel-type="channelType"
         @input="handleInput"
         @focus="handleFocus"
         @blur="handleBlur"

app/javascript/dashboard/components-next/EmptyStateLayout.vue

@@ -14,10 +14,6 @@ defineProps({
     type: Array,
     default: () => [],
   },
-  showBackdrop: {
-    type: Boolean,
-    default: true,
-  },
 });
 </script>
 
@@ -29,24 +25,14 @@ defineProps({
       class="relative w-full max-w-[60rem] mx-auto overflow-hidden h-full max-h-[28rem]"
     >
       <div
-        v-if="showBackdrop"
         class="w-full h-full space-y-4 overflow-y-hidden opacity-50 pointer-events-none"
       >
         <slot name="empty-state-item" />
       </div>
       <div
-        class="flex flex-col items-center justify-end w-full h-full pb-20"
-        :class="{
-          'absolute inset-x-0 bottom-0 bg-gradient-to-t from-n-background from-25% dark:from-n-background to-transparent':
-            showBackdrop,
-        }"
+        class="absolute inset-x-0 bottom-0 flex flex-col items-center justify-end w-full h-full pb-20 bg-gradient-to-t from-n-background from-25% dark:from-n-background to-transparent"
       >
-        <div
-          class="flex flex-col items-center justify-center gap-6"
-          :class="{
-            'mt-48': !showBackdrop,
-          }"
-        >
+        <div class="flex flex-col items-center justify-center gap-6">
           <div class="flex flex-col items-center justify-center gap-3">
             <h2
               class="text-3xl font-medium text-center text-n-slate-12 font-interDisplay"
@@ -54,7 +40,6 @@ defineProps({
               {{ title }}
             </h2>
             <p
-              v-if="subtitle"
               class="max-w-xl text-base text-center text-n-slate-11 font-interDisplay tracking-[0.3px]"
             >
               {{ subtitle }}

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditorHeader.vue

@@ -14,7 +14,6 @@ import {
 } from 'dashboard/helper/portalHelper';
 import wootConstants from 'dashboard/constants/globals';
 
-import ButtonGroup from 'dashboard/components-next/buttonGroup/ButtonGroup.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
 
@@ -141,12 +140,11 @@ const updateArticleStatus = async ({ value }) => {
           :disabled="!articleId"
           @click="previewArticle"
         />
-        <ButtonGroup class="flex items-center">
+        <div class="flex items-center">
           <Button
             :label="t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH')"
             size="sm"
             class="ltr:rounded-r-none rtl:rounded-l-none"
-            no-animation
             :is-loading="isArticlePublishing"
             :disabled="
               status === ARTICLE_STATUSES.PUBLISHED ||
@@ -161,7 +159,6 @@ const updateArticleStatus = async ({ value }) => {
                 icon="i-lucide-chevron-down"
                 size="sm"
                 :disabled="!articleId"
-                no-animation
                 class="ltr:rounded-l-none rtl:rounded-r-none"
                 @click.stop="showArticleActionMenu = !showArticleActionMenu"
               />
@@ -173,7 +170,7 @@ const updateArticleStatus = async ({ value }) => {
               />
             </OnClickOutside>
           </div>
-        </ButtonGroup>
+        </div>
       </div>
     </div>
   </div>

app/javascript/dashboard/components-next/NewConversation/components/ActionButtons.vue

@@ -92,6 +92,7 @@ const setSignature = () => {
 
 const toggleMessageSignature = () => {
   setSignatureFlagForInbox(props.channelType, !sendWithSignature.value);
+  setSignature();
 };
 
 // Added this watch to dynamically set signature on target inbox change.

app/javascript/dashboard/components-next/NewConversation/components/ComposeNewConversationForm.vue

@@ -199,20 +199,16 @@ const handleInboxAction = ({ value, action, ...rest }) => {
   state.attachedFiles = [];
 };
 
-const removeSignatureFromMessage = () => {
-  // Always remove the signature from message content when inbox/contact is removed
-  // to ensure no leftover signature content remains
-  const signatureToRemove = inboxTypes.value.isEmailOrWebWidget
-    ? props.messageSignature
-    : extractTextFromMarkdown(props.messageSignature);
-  if (signatureToRemove) {
-    state.message = removeSignature(state.message, signatureToRemove);
-  }
-};
-
 const removeTargetInbox = value => {
   v$.value.$reset();
-  removeSignatureFromMessage();
+  // Remove the signature from message content
+  // Based on the Advance Editor (used in isEmailOrWebWidget) and Plain editor(all other inboxes except WhatsApp)
+  if (props.sendWithSignature) {
+    const signatureToRemove = inboxTypes.value.isEmailOrWebWidget
+      ? props.messageSignature
+      : extractTextFromMarkdown(props.messageSignature);
+    state.message = removeSignature(state.message, signatureToRemove);
+  }
   emit('updateTargetInbox', value);
   state.attachedFiles = [];
 };
@@ -220,7 +216,6 @@ const removeTargetInbox = value => {
 const clearSelectedContact = () => {
   emit('clearSelectedContact');
   state.attachedFiles = [];
-  removeSignatureFromMessage();
 };
 
 const onClickInsertEmoji = emoji => {
@@ -359,7 +354,6 @@ const shouldShowMessageEditor = computed(() => {
       :is-email-or-web-widget-inbox="inboxTypes.isEmailOrWebWidget"
       :has-errors="validationStates.isMessageInvalid"
       :has-attachments="state.attachedFiles.length > 0"
-      :channel-type="inboxChannelType"
     />
 
     <AttachmentPreviews

app/javascript/dashboard/components-next/NewConversation/components/MessageEditor.vue

@@ -17,7 +17,6 @@ const props = defineProps({
   hasAttachments: { type: Boolean, default: false },
   sendWithSignature: { type: Boolean, default: false },
   messageSignature: { type: String, default: '' },
-  channelType: { type: String, default: '' },
 });
 
 const { t } = useI18n();
@@ -91,10 +90,6 @@ const replaceText = async message => {
         "
         enable-variables
         :show-character-count="false"
-        :signature="messageSignature"
-        allow-signature
-        :send-with-signature="sendWithSignature"
-        :channel-type="channelType"
       />
     </template>
     <template v-else>

app/javascript/dashboard/components-next/button/Button.vue

@@ -36,7 +36,6 @@ const props = defineProps({
   icon: { type: [String, Object, Function], default: '' },
   trailingIcon: { type: Boolean, default: false },
   isLoading: { type: Boolean, default: false },
-  noAnimation: { type: Boolean, default: false },
 });
 
 const slots = useSlots();
@@ -180,18 +179,12 @@ const STYLE_CONFIG = {
     md: 'text-sm font-medium',
     lg: 'text-base',
   },
-  clickAnimation: {
-    xs: 'active:enabled:scale-[0.97]',
-    sm: 'active:enabled:scale-[0.97]',
-    md: 'active:enabled:scale-[0.98]',
-    lg: 'active:enabled:scale-[0.98]',
-  },
   justify: {
     start: 'justify-start',
     center: 'justify-center',
     end: 'justify-end',
   },
-  base: 'inline-flex items-center min-w-0 gap-2 transition-all duration-100 ease-out border-0 rounded-lg outline-1 outline disabled:opacity-50',
+  base: 'inline-flex items-center min-w-0 gap-2 transition-all duration-200 ease-in-out border-0 rounded-lg outline-1 outline disabled:opacity-50',
 };
 
 const variantClasses = computed(() => {
@@ -228,12 +221,6 @@ const linkButtonClasses = computed(() => {
 
   return classes.join(' ');
 });
-
-const animationClasses = computed(() => {
-  return props.noAnimation
-    ? ''
-    : STYLE_CONFIG.clickAnimation[computedSize.value];
-});
 </script>
 
 <template>
@@ -243,7 +230,6 @@ const animationClasses = computed(() => {
       [STYLE_CONFIG.base]: true,
       [isLink ? linkButtonClasses : buttonClasses]: true,
       [STYLE_CONFIG.fontSize[computedSize]]: true,
-      [animationClasses]: true,
       [STYLE_CONFIG.justify[computedJustify]]: true,
       'flex-row-reverse': trailingIcon && !isIconOnly,
     }"

app/javascript/dashboard/components-next/buttonGroup/ButtonGroup.vue

@@ -1,20 +0,0 @@
-<script setup>
-defineProps({
-  noAnimation: {
-    type: Boolean,
-    default: false,
-  },
-});
-</script>
-
-<template>
-  <div
-    :class="
-      noAnimation
-        ? ''
-        : 'has-[button:not(:disabled):active]:scale-[0.98] transition-transform duration-150 ease-out'
-    "
-  >
-    <slot />
-  </div>
-</template>

app/javascript/dashboard/components-next/captain/PageLayout.vue

@@ -1,16 +1,11 @@
 <script setup>
-import { ref, computed } from 'vue';
-import { OnClickOutside } from '@vueuse/components';
-import { useRoute } from 'vue-router';
-import { useMapGetter } from 'dashboard/composables/store.js';
+import { computed } from 'vue';
 import { usePolicy } from 'dashboard/composables/usePolicy';
 import Button from 'dashboard/components-next/button/Button.vue';
 import BackButton from 'dashboard/components/widgets/BackButton.vue';
 import PaginationFooter from 'dashboard/components-next/pagination/PaginationFooter.vue';
 import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
 import Policy from 'dashboard/components/policy.vue';
-import AssistantSwitcher from 'dashboard/components-next/captain/pageComponents/switcher/AssistantSwitcher.vue';
-import CreateAssistantDialog from 'dashboard/components-next/captain/pageComponents/assistant/CreateAssistantDialog.vue';
 
 const props = defineProps({
   currentPage: {
@@ -61,32 +56,11 @@ const props = defineProps({
     type: Boolean,
     default: true,
   },
-  showAssistantSwitcher: {
-    type: Boolean,
-    default: true,
-  },
 });
 
 const emit = defineEmits(['click', 'close', 'update:currentPage']);
-
-const route = useRoute();
 const { shouldShowPaywall } = usePolicy();
 
-const showAssistantSwitcherDropdown = ref(false);
-const createAssistantDialogRef = ref(null);
-
-const assistants = useMapGetter('captainAssistants/getRecords');
-
-const currentAssistantId = computed(() => route.params.assistantId);
-
-const activeAssistantName = computed(() => {
-  return (
-    assistants.value?.find(
-      assistant => assistant.id === Number(currentAssistantId.value)
-    )?.name || ''
-  );
-});
-
 const showPaywall = computed(() => {
   return shouldShowPaywall(props.featureFlag);
 });
@@ -98,15 +72,6 @@ const handleButtonClick = () => {
 const handlePageChange = event => {
   emit('update:currentPage', event);
 };
-
-const toggleAssistantSwitcher = () => {
-  showAssistantSwitcherDropdown.value = !showAssistantSwitcherDropdown.value;
-};
-
-const handleCreateAssistant = () => {
-  showAssistantSwitcherDropdown.value = false;
-  createAssistantDialogRef.value.dialogRef.open();
-};
 </script>
 
 <template>
@@ -116,81 +81,39 @@ const handleCreateAssistant = () => {
         <div
           class="flex items-start lg:items-center justify-between w-full py-6 lg:py-0 lg:h-20 gap-4 lg:gap-2 flex-col lg:flex-row"
         >
-          <div class="flex gap-3 items-center">
-            <BackButton v-if="backUrl" :back-url="backUrl" />
-            <div v-if="showAssistantSwitcher" class="flex items-center gap-2">
-              <div class="flex items-center gap-2">
-                <span
-                  v-if="activeAssistantName"
-                  class="text-xl font-medium truncate text-n-slate-12"
-                >
-                  {{ activeAssistantName }}
-                </span>
-                <div v-if="activeAssistantName" class="relative group">
-                  <OnClickOutside
-                    @trigger="showAssistantSwitcherDropdown = false"
-                  >
-                    <Button
-                      icon="i-lucide-chevron-down"
-                      variant="ghost"
-                      color="slate"
-                      size="xs"
-                      class="rounded-md group-hover:bg-n-slate-3 hover:bg-n-slate-3 [&>span]:size-4"
-                      @click="toggleAssistantSwitcher"
-                    />
-
-                    <AssistantSwitcher
-                      v-if="showAssistantSwitcherDropdown"
-                      class="absolute ltr:left-0 rtl:right-0 top-9"
-                      @close="showAssistantSwitcherDropdown = false"
-                      @create-assistant="handleCreateAssistant"
-                    />
-                  </OnClickOutside>
-                </div>
-              </div>
-            </div>
-            <div class="flex items-center gap-4">
-              <div
-                v-if="showAssistantSwitcher && headerTitle"
-                class="w-0.5 h-4 rounded-2xl bg-n-weak"
-              />
-              <span
-                v-if="headerTitle"
-                class="text-xl font-medium text-n-slate-12"
-              >
+          <div class="flex gap-4 items-center">
+            <BackButton v-if="backUrl" :to="backUrl" />
+            <slot name="headerTitle">
+              <span class="text-xl font-medium text-n-slate-12">
                 {{ headerTitle }}
               </span>
-              <div
-                v-if="!isEmpty && showKnowMore"
-                class="flex items-center gap-2"
-              >
-                <div class="w-0.5 h-4 rounded-2xl bg-n-weak" />
-                <slot name="knowMore" />
-              </div>
+            </slot>
+            <div
+              v-if="!isEmpty && showKnowMore"
+              class="flex items-center gap-2"
+            >
+              <div class="w-0.5 h-4 rounded-2xl bg-n-weak" />
+              <slot name="knowMore" />
             </div>
           </div>
 
-          <div class="flex gap-2">
-            <slot name="search" />
-            <div
-              v-if="!showPaywall && buttonLabel"
-              v-on-clickaway="() => emit('close')"
-              class="relative group/captain-button"
-            >
-              <Policy :permissions="buttonPolicy">
-                <Button
-                  :label="buttonLabel"
-                  icon="i-lucide-plus"
-                  size="sm"
-                  class="group-hover/captain-button:brightness-110"
-                  @click="handleButtonClick"
-                />
-              </Policy>
-              <slot name="action" />
-            </div>
+          <div
+            v-if="!showPaywall && buttonLabel"
+            v-on-clickaway="() => emit('close')"
+            class="relative group/campaign-button"
+          >
+            <Policy :permissions="buttonPolicy">
+              <Button
+                :label="buttonLabel"
+                icon="i-lucide-plus"
+                size="sm"
+                class="group-hover/campaign-button:brightness-110"
+                @click="handleButtonClick"
+              />
+            </Policy>
+            <slot name="action" />
           </div>
         </div>
-        <slot name="subHeader" />
       </div>
     </header>
     <main class="flex-1 px-6 overflow-y-auto">
@@ -220,6 +143,5 @@ const handleCreateAssistant = () => {
         @update:current-page="handlePageChange"
       />
     </footer>
-    <CreateAssistantDialog ref="createAssistantDialogRef" type="create" />
   </section>
 </template>

app/javascript/dashboard/components-next/captain/SettingsPageLayout.vue

@@ -0,0 +1,91 @@
+<script setup>
+import { useRouter } from 'vue-router';
+import PaginationFooter from 'dashboard/components-next/pagination/PaginationFooter.vue';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+import Breadcrumb from 'dashboard/components-next/breadcrumb/Breadcrumb.vue';
+
+defineProps({
+  isFetching: {
+    type: Boolean,
+    default: false,
+  },
+  isEmpty: {
+    type: Boolean,
+    default: false,
+  },
+  currentPage: {
+    type: Number,
+    default: 1,
+  },
+  totalCount: {
+    type: Number,
+    default: 100,
+  },
+  itemsPerPage: {
+    type: Number,
+    default: 25,
+  },
+  showPaginationFooter: {
+    type: Boolean,
+    default: false,
+  },
+  breadcrumbItems: {
+    type: Array,
+    default: () => [],
+  },
+});
+
+const emit = defineEmits(['update:currentPage']);
+
+const router = useRouter();
+
+const handlePageChange = event => {
+  emit('update:currentPage', event);
+};
+
+const handleBreadcrumbClick = item => {
+  router.push({
+    name: item.routeName,
+  });
+};
+</script>
+
+<template>
+  <section
+    class="px-6 flex flex-col w-full h-screen overflow-y-auto bg-n-background"
+  >
+    <div class="max-w-[60rem] mx-auto flex flex-col w-full h-full mb-4">
+      <header class="mb-7 sticky top-0 bg-n-background pt-4 z-20">
+        <Breadcrumb :items="breadcrumbItems" @click="handleBreadcrumbClick" />
+      </header>
+      <main class="flex gap-16 w-full flex-1 pb-16">
+        <section
+          v-if="$slots.body || $slots.emptyState || isFetching"
+          class="flex flex-col w-full"
+        >
+          <div
+            v-if="isFetching"
+            class="flex items-center justify-center py-10 text-n-slate-11"
+          >
+            <Spinner />
+          </div>
+          <div v-else-if="isEmpty">
+            <slot name="emptyState" />
+          </div>
+          <slot v-else name="body" />
+        </section>
+        <section v-if="$slots.controls" class="flex w-full">
+          <slot name="controls" />
+        </section>
+      </main>
+      <footer v-if="showPaginationFooter" class="sticky bottom-0 z-10 pb-4">
+        <PaginationFooter
+          :current-page="currentPage"
+          :total-items="totalCount"
+          :items-per-page="itemsPerPage"
+          @update:current-page="handlePageChange"
+        />
+      </footer>
+    </div>
+  </section>
+</template>

app/javascript/dashboard/components-next/captain/assistant/AssistantCard.vue

@@ -76,11 +76,12 @@ const handleAction = ({ action, value }) => {
 <template>
   <CardLayout>
     <div class="flex justify-between w-full gap-1">
-      <h6
-        class="text-base font-normal text-n-slate-12 line-clamp-1 hover:underline transition-colors"
+      <router-link
+        :to="{ name: 'captain_assistants_edit', params: { assistantId: id } }"
+        class="text-base text-n-slate-12 line-clamp-1 hover:underline transition-colors"
       >
         {{ name }}
-      </h6>
+      </router-link>
       <div class="flex items-center gap-2">
         <div
           v-on-clickaway="() => toggleDropdown(false)"

app/javascript/dashboard/components-next/captain/assistant/AssistantPlayground.vue

@@ -1,5 +1,5 @@
 <script setup>
-import { ref, watch } from 'vue';
+import { ref } from 'vue';
 import { useI18n } from 'vue-i18n';
 import NextButton from 'dashboard/components-next/button/Button.vue';
 import MessageList from './MessageList.vue';
@@ -29,16 +29,6 @@ const resetConversation = () => {
   newMessage.value = '';
 };
 
-// Watch for assistant ID changes and reset conversation
-watch(
-  () => assistantId,
-  (newId, oldId) => {
-    if (oldId && newId !== oldId) {
-      resetConversation();
-    }
-  }
-);
-
 const sendMessage = async () => {
   if (!newMessage.value.trim() || isLoading.value) return;
 
@@ -75,17 +65,16 @@ const sendMessage = async () => {
 
 <template>
   <div
-    class="flex flex-col h-full rounded-xl border py-6 border-n-weak text-n-slate-11"
+    class="flex flex-col h-full rounded-lg p-4 border border-n-slate-4 text-n-slate-11"
   >
-    <div class="mb-8 px-6">
+    <div class="mb-4">
       <div class="flex justify-between items-center mb-1">
         <h3 class="text-lg font-medium">
           {{ t('CAPTAIN.PLAYGROUND.HEADER') }}
         </h3>
         <NextButton
           ghost
-          sm
-          slate
+          size="small"
           icon="i-lucide-rotate-ccw"
           @click="resetConversation"
         />
@@ -98,17 +87,17 @@ const sendMessage = async () => {
     <MessageList :messages="messages" :is-loading="isLoading" />
 
     <div
-      class="flex items-center mx-6 bg-n-background outline outline-1 outline-n-weak rounded-xl p-3"
+      class="flex items-center bg-n-solid-1 outline outline-n-container rounded-lg p-3"
     >
       <input
         v-model="newMessage"
-        class="flex-1 bg-transparent border-none focus:outline-none text-sm mb-0 text-n-slate-12 placeholder:text-n-slate-10"
+        class="flex-1 bg-transparent border-none focus:outline-none text-sm mb-0"
         :placeholder="t('CAPTAIN.PLAYGROUND.MESSAGE_PLACEHOLDER')"
         @keyup.enter="sendMessage"
       />
       <NextButton
         ghost
-        sm
+        size="small"
         :disabled="!newMessage.trim()"
         icon="i-lucide-send"
         @click="sendMessage"

app/javascript/dashboard/components-next/captain/assistant/BulkSelectBar.vue

@@ -64,23 +64,20 @@ const bulkCheckboxState = computed({
       class="flex items-center gap-3 py-1 ltr:pl-3 rtl:pr-3 ltr:pr-4 rtl:pl-4 rounded-lg bg-n-solid-2 outline outline-1 outline-n-container shadow"
     >
       <div class="flex items-center gap-3">
-        <div class="flex items-center gap-1.5 min-w-0">
+        <div class="flex items-center gap-1.5">
           <Checkbox
             v-model="bulkCheckboxState"
             :indeterminate="isIndeterminate"
           />
-          <span
-            class="text-sm font-medium truncate text-n-slate-12 tabular-nums"
-          >
+          <span class="text-sm font-medium text-n-slate-12 tabular-nums">
             {{ selectAllLabel }}
           </span>
         </div>
-        <span class="text-sm text-n-slate-10 truncate tabular-nums">
+        <span class="text-sm text-n-slate-10 tabular-nums">
           {{ selectedCountLabel }}
         </span>
-        <div class="h-4 w-px bg-n-strong" />
-        <slot name="secondary-actions" />
       </div>
+      <div class="h-4 w-px bg-n-strong" />
       <div class="flex items-center gap-3">
         <slot name="actions" :selected-count="selectedCount">
           <Button

app/javascript/dashboard/components-next/captain/assistant/MessageList.vue

@@ -35,8 +35,8 @@ const getAvatarName = sender =>
 
 const getMessageStyle = sender =>
   isUserMessage(sender)
-    ? 'bg-n-solid-blue text-n-slate-12 rounded-br-sm rounded-bl-xl rounded-t-xl'
-    : 'bg-n-solid-iris text-n-slate-12 rounded-bl-sm rounded-br-xl rounded-t-xl';
+    ? 'bg-n-strong text-n-white'
+    : 'bg-n-solid-iris text-n-slate-12';
 
 const scrollToBottom = async () => {
   await nextTick();
@@ -49,10 +49,7 @@ watch(() => props.messages.length, scrollToBottom);
 </script>
 
 <template>
-  <div
-    ref="messageContainer"
-    class="flex-1 overflow-y-auto mb-4 px-6 space-y-6"
-  >
+  <div ref="messageContainer" class="flex-1 overflow-y-auto mb-4 space-y-2">
     <div
       v-for="(message, index) in messages"
       :key="index"
@@ -60,20 +57,15 @@ watch(() => props.messages.length, scrollToBottom);
       :class="getMessageAlignment(message.sender)"
     >
       <div
-        class="flex items-end gap-1.5 max-w-[90%] md:max-w-[60%]"
+        class="flex items-start gap-1.5"
         :class="getMessageDirection(message.sender)"
       >
-        <Avatar
-          :name="getAvatarName(message.sender)"
-          rounded-full
-          :size="24"
-          class="shrink-0"
-        />
+        <Avatar :name="getAvatarName(message.sender)" rounded-full :size="24" />
         <div
-          class="px-4 py-3 text-sm [overflow-wrap:break-word]"
+          class="max-w-[80%] rounded-lg p-3 text-sm"
           :class="getMessageStyle(message.sender)"
         >
-          <div v-html="formatMessage(message.content)" />
+          <div class="break-words" v-html="formatMessage(message.content)" />
         </div>
       </div>
     </div>

app/javascript/dashboard/components-next/captain/assistant/ResponseCard.vue

@@ -9,7 +9,6 @@ import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.v
 import Button from 'dashboard/components-next/button/Button.vue';
 import Checkbox from 'dashboard/components-next/checkbox/Checkbox.vue';
 import Policy from 'dashboard/components/policy.vue';
-import Icon from 'dashboard/components-next/icon/Icon.vue';
 
 const props = defineProps({
   id: {
@@ -60,10 +59,6 @@ const props = defineProps({
     type: Boolean,
     default: true,
   },
-  showActions: {
-    type: Boolean,
-    default: false,
-  },
 });
 
 const emit = defineEmits(['action', 'navigate', 'select', 'hover']);
@@ -164,116 +159,73 @@ const handleDocumentableClick = () => {
     <span class="text-n-slate-11 text-sm line-clamp-5">
       {{ answer }}
     </span>
-    <div
-      v-if="!compact"
-      class="flex items-start justify-between flex-col-reverse md:flex-row gap-3"
-    >
-      <Policy v-if="showActions" :permissions="['administrator']">
-        <div class="flex items-center gap-2 sm:gap-5 w-full">
-          <Button
-            v-if="status === 'pending'"
-            :label="$t('CAPTAIN.RESPONSES.OPTIONS.APPROVE')"
-            icon="i-lucide-circle-check-big"
-            sm
-            link
-            class="hover:!no-underline"
-            @click="
-              handleAssistantAction({ action: 'approve', value: 'approve' })
-            "
-          />
-          <Button
-            :label="$t('CAPTAIN.RESPONSES.OPTIONS.EDIT_RESPONSE')"
-            icon="i-lucide-pencil-line"
-            sm
-            slate
-            link
-            class="hover:!no-underline"
-            @click="
-              handleAssistantAction({
-                action: 'edit',
-                value: 'edit',
-              })
-            "
-          />
-          <Button
-            :label="$t('CAPTAIN.RESPONSES.OPTIONS.DELETE_RESPONSE')"
-            icon="i-lucide-trash"
-            sm
-            ruby
-            link
-            class="hover:!no-underline"
-            @click="
-              handleAssistantAction({ action: 'delete', value: 'delete' })
-            "
-          />
-        </div>
-      </Policy>
-      <div
-        class="flex items-center gap-3"
-        :class="{ 'justify-between w-full': !showActions }"
-      >
-        <div class="inline-flex items-center gap-3 min-w-0">
+    <div v-if="!compact" class="items-center justify-between hidden lg:flex">
+      <div class="inline-flex items-center">
+        <span
+          class="text-sm shrink-0 truncate text-n-slate-11 inline-flex items-center gap-1"
+        >
+          <i class="i-woot-captain" />
+          {{ assistant?.name || '' }}
+        </span>
+        <div
+          v-if="documentable"
+          class="shrink-0 text-sm text-n-slate-11 inline-flex line-clamp-1 gap-1 ml-3"
+        >
           <span
-            v-if="status === 'approved'"
-            class="text-sm shrink-0 truncate text-n-slate-11 inline-flex items-center gap-1"
+            v-if="documentable.type === 'Captain::Document'"
+            class="inline-flex items-center gap-1 truncate over"
           >
-            <Icon icon="i-woot-captain" class="size-3.5" />
-            {{ assistant?.name || '' }}
-          </span>
-          <div
-            v-if="documentable"
-            class="text-sm text-n-slate-11 grid grid-cols-[auto_1fr] items-center gap-1 min-w-0"
-          >
-            <Icon
-              v-if="documentable.type === 'Captain::Document'"
-              icon="i-ph-files-light"
-              class="size-3.5"
-            />
-            <Icon
-              v-else-if="documentable.type === 'User'"
-              icon="i-ph-user-circle-plus"
-              class="size-3.5"
-            />
-            <Icon
-              v-else-if="documentable.type === 'Conversation'"
-              icon="i-ph-chat-circle-dots"
-              class="size-3.5"
-            />
-            <span
-              v-if="documentable.type === 'Captain::Document'"
-              class="truncate"
-              :title="documentable.name"
-            >
+            <i class="i-ph-files-light text-base" />
+            <span class="max-w-96 truncate" :title="documentable.name">
               {{ documentable.name }}
             </span>
+          </span>
+          <span
+            v-if="documentable.type === 'User'"
+            class="inline-flex items-center gap-1"
+          >
+            <i class="i-ph-user-circle-plus text-base" />
             <span
-              v-else-if="documentable.type === 'User'"
-              class="truncate"
+              class="max-w-96 truncate"
               :title="documentable.available_name"
             >
               {{ documentable.available_name }}
             </span>
-            <span
-              v-else-if="documentable.type === 'Conversation'"
-              class="hover:underline truncate cursor-pointer"
-              role="button"
-              @click="handleDocumentableClick"
-            >
+          </span>
+          <span
+            v-else-if="documentable.type === 'Conversation'"
+            class="inline-flex items-center gap-1 group cursor-pointer"
+            role="button"
+            @click="handleDocumentableClick"
+          >
+            <i class="i-ph-chat-circle-dots text-base" />
+            <span class="group-hover:underline">
               {{
                 t(`CAPTAIN.RESPONSES.DOCUMENTABLE.CONVERSATION`, {
                   id: documentable.display_id,
                 })
               }}
             </span>
-          </div>
+          </span>
+          <span v-else />
         </div>
         <div
-          class="shrink-0 text-sm text-n-slate-11 line-clamp-1 inline-flex items-center gap-1"
+          v-if="status !== 'approved'"
+          class="shrink-0 text-sm text-n-slate-11 line-clamp-1 inline-flex items-center gap-1 ml-3"
         >
-          <Icon icon="i-ph-calendar-dot" class="size-3.5" />
-          {{ timestamp }}
+          <i
+            class="i-ph-stack text-base"
+            :title="t('CAPTAIN.RESPONSES.STATUS.TITLE')"
+          />
+          {{ t(`CAPTAIN.RESPONSES.STATUS.${status.toUpperCase()}`) }}
         </div>
       </div>
+      <div
+        class="shrink-0 text-sm text-n-slate-11 line-clamp-1 inline-flex items-center gap-1 ml-3"
+      >
+        <i class="i-ph-calendar-dot" />
+        {{ timestamp }}
+      </div>
     </div>
   </CardLayout>
 </template>

app/javascript/dashboard/components-next/captain/pageComponents/AssistantSelector.vue

@@ -0,0 +1,68 @@
+<script setup>
+import { computed, ref } from 'vue';
+import { useMapGetter } from 'dashboard/composables/store';
+import { useI18n } from 'vue-i18n';
+import { OnClickOutside } from '@vueuse/components';
+import Button from 'dashboard/components-next/button/Button.vue';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+
+const props = defineProps({
+  assistantId: {
+    type: [String, Number],
+    required: true,
+  },
+});
+
+const emit = defineEmits(['update']);
+const { t } = useI18n();
+const isFilterOpen = ref(false);
+
+const assistants = useMapGetter('captainAssistants/getRecords');
+const assistantOptions = computed(() => [
+  {
+    label: t(`CAPTAIN.RESPONSES.FILTER.ALL_ASSISTANTS`),
+    value: 'all',
+    action: 'filter',
+  },
+  ...assistants.value.map(assistant => ({
+    value: assistant.id,
+    label: assistant.name,
+    action: 'filter',
+  })),
+]);
+
+const selectedAssistantLabel = computed(() => {
+  const assistant = assistantOptions.value.find(
+    option => option.value === props.assistantId
+  );
+  return t('CAPTAIN.RESPONSES.FILTER.ASSISTANT', {
+    selected: assistant ? assistant.label : '',
+  });
+});
+
+const handleAssistantFilterChange = ({ value }) => {
+  isFilterOpen.value = false;
+  emit('update', value);
+};
+</script>
+
+<template>
+  <OnClickOutside @trigger="isFilterOpen = false">
+    <Button
+      :label="selectedAssistantLabel"
+      icon="i-lucide-chevron-down"
+      size="sm"
+      color="slate"
+      trailing-icon
+      class="max-w-48"
+      @click="isFilterOpen = !isFilterOpen"
+    />
+
+    <DropdownMenu
+      v-if="isFilterOpen"
+      :menu-items="assistantOptions"
+      class="mt-2"
+      @action="handleAssistantFilterChange"
+    />
+  </OnClickOutside>
+</template>

app/javascript/dashboard/components-next/captain/pageComponents/assistant/CreateAssistantDialog.vue

@@ -18,7 +18,7 @@ const props = defineProps({
     validator: value => ['create', 'edit'].includes(value),
   },
 });
-const emit = defineEmits(['close', 'created']);
+const emit = defineEmits(['close']);
 const { t } = useI18n();
 const store = useStore();
 
@@ -35,18 +35,8 @@ const i18nKey = computed(
   () => `CAPTAIN.ASSISTANTS.${props.type.toUpperCase()}`
 );
 
-const createAssistant = async assistantDetails => {
-  try {
-    const newAssistant = await store.dispatch(
-      'captainAssistants/create',
-      assistantDetails
-    );
-    emit('created', newAssistant);
-  } catch (error) {
-    const errorMessage = error?.message || t(`${i18nKey.value}.ERROR_MESSAGE`);
-    useAlert(errorMessage);
-  }
-};
+const createAssistant = assistantDetails =>
+  store.dispatch('captainAssistants/create', assistantDetails);
 
 const handleSubmit = async updatedAssistant => {
   try {

app/javascript/dashboard/components-next/captain/pageComponents/assistant/EditAssistantForm.vue

@@ -0,0 +1,333 @@
+<script setup>
+import { reactive, computed, watch } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required, minLength } from '@vuelidate/validators';
+import { useMapGetter } from 'dashboard/composables/store';
+
+import Input from 'dashboard/components-next/input/Input.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import Editor from 'dashboard/components-next/Editor/Editor.vue';
+import Accordion from 'dashboard/components-next/Accordion/Accordion.vue';
+
+const props = defineProps({
+  mode: {
+    type: String,
+    required: true,
+    validator: value => ['edit', 'create'].includes(value),
+  },
+  assistant: {
+    type: Object,
+    default: () => ({}),
+  },
+});
+
+const emit = defineEmits(['submit']);
+
+const { t } = useI18n();
+
+const formState = {
+  uiFlags: useMapGetter('captainAssistants/getUIFlags'),
+};
+
+const initialState = {
+  name: '',
+  description: '',
+  productName: '',
+  welcomeMessage: '',
+  handoffMessage: '',
+  resolutionMessage: '',
+  instructions: '',
+  features: {
+    conversationFaqs: false,
+    memories: false,
+    citations: false,
+  },
+  temperature: 1,
+};
+
+const state = reactive({ ...initialState });
+
+const validationRules = {
+  name: { required, minLength: minLength(1) },
+  description: { required, minLength: minLength(1) },
+  productName: { required, minLength: minLength(1) },
+  welcomeMessage: { minLength: minLength(1) },
+  handoffMessage: { minLength: minLength(1) },
+  resolutionMessage: { minLength: minLength(1) },
+  instructions: { minLength: minLength(1) },
+};
+
+const v$ = useVuelidate(validationRules, state);
+
+const isLoading = computed(() => formState.uiFlags.value.creatingItem);
+
+const getErrorMessage = field => {
+  return v$.value[field].$error ? v$.value[field].$errors[0].$message : '';
+};
+
+const formErrors = computed(() => ({
+  name: getErrorMessage('name'),
+  description: getErrorMessage('description'),
+  productName: getErrorMessage('productName'),
+  welcomeMessage: getErrorMessage('welcomeMessage'),
+  handoffMessage: getErrorMessage('handoffMessage'),
+  resolutionMessage: getErrorMessage('resolutionMessage'),
+  instructions: getErrorMessage('instructions'),
+}));
+
+const updateStateFromAssistant = assistant => {
+  const { config = {} } = assistant;
+  state.name = assistant.name;
+  state.description = assistant.description;
+  state.productName = config.product_name;
+  state.welcomeMessage = config.welcome_message;
+  state.handoffMessage = config.handoff_message;
+  state.resolutionMessage = config.resolution_message;
+  state.instructions = config.instructions;
+  state.features = {
+    conversationFaqs: config.feature_faq || false,
+    memories: config.feature_memory || false,
+    citations: config.feature_citation || false,
+  };
+  state.temperature = config.temperature || 1;
+};
+
+const handleBasicInfoUpdate = async () => {
+  const result = await Promise.all([
+    v$.value.name.$validate(),
+    v$.value.description.$validate(),
+    v$.value.productName.$validate(),
+  ]).then(results => results.every(Boolean));
+  if (!result) return;
+
+  const payload = {
+    name: state.name,
+    description: state.description,
+    config: {
+      ...props.assistant.config,
+      product_name: state.productName,
+    },
+  };
+
+  emit('submit', payload);
+};
+
+const handleSystemMessagesUpdate = async () => {
+  const result = await Promise.all([
+    v$.value.welcomeMessage.$validate(),
+    v$.value.handoffMessage.$validate(),
+    v$.value.resolutionMessage.$validate(),
+  ]).then(results => results.every(Boolean));
+  if (!result) return;
+
+  const payload = {
+    config: {
+      ...props.assistant.config,
+      welcome_message: state.welcomeMessage,
+      handoff_message: state.handoffMessage,
+      resolution_message: state.resolutionMessage,
+    },
+  };
+
+  emit('submit', payload);
+};
+
+const handleInstructionsUpdate = async () => {
+  const result = await v$.value.instructions.$validate();
+  if (!result) return;
+
+  const payload = {
+    config: {
+      ...props.assistant.config,
+      temperature: state.temperature || 1,
+      instructions: state.instructions,
+    },
+  };
+
+  emit('submit', payload);
+};
+
+const handleFeaturesUpdate = () => {
+  const payload = {
+    config: {
+      ...props.assistant.config,
+      feature_faq: state.features.conversationFaqs,
+      feature_memory: state.features.memories,
+      feature_citation: state.features.citations,
+    },
+  };
+
+  emit('submit', payload);
+};
+
+watch(
+  () => props.assistant,
+  newAssistant => {
+    if (props.mode === 'edit' && newAssistant) {
+      updateStateFromAssistant(newAssistant);
+    }
+  },
+  { immediate: true }
+);
+</script>
+
+<template>
+  <form class="flex flex-col gap-4" @submit.prevent="handleSubmit">
+    <!-- Basic Information Section -->
+    <Accordion
+      :title="t('CAPTAIN.ASSISTANTS.FORM.SECTIONS.BASIC_INFO')"
+      is-open
+    >
+      <div class="flex flex-col gap-4 pt-4">
+        <Input
+          v-model="state.name"
+          :label="t('CAPTAIN.ASSISTANTS.FORM.NAME.LABEL')"
+          :placeholder="t('CAPTAIN.ASSISTANTS.FORM.NAME.PLACEHOLDER')"
+          :message="formErrors.name"
+          :message-type="formErrors.name ? 'error' : 'info'"
+        />
+
+        <Editor
+          v-model="state.description"
+          :label="t('CAPTAIN.ASSISTANTS.FORM.DESCRIPTION.LABEL')"
+          :placeholder="t('CAPTAIN.ASSISTANTS.FORM.DESCRIPTION.PLACEHOLDER')"
+          :message="formErrors.description"
+          :message-type="formErrors.description ? 'error' : 'info'"
+        />
+
+        <Input
+          v-model="state.productName"
+          :label="t('CAPTAIN.ASSISTANTS.FORM.PRODUCT_NAME.LABEL')"
+          :placeholder="t('CAPTAIN.ASSISTANTS.FORM.PRODUCT_NAME.PLACEHOLDER')"
+          :message="formErrors.productName"
+          :message-type="formErrors.productName ? 'error' : 'info'"
+        />
+
+        <div class="flex justify-end">
+          <Button
+            size="small"
+            :loading="isLoading"
+            @click="handleBasicInfoUpdate"
+          >
+            {{ t('CAPTAIN.ASSISTANTS.FORM.UPDATE') }}
+          </Button>
+        </div>
+      </div>
+    </Accordion>
+
+    <!-- Instructions Section -->
+    <Accordion :title="t('CAPTAIN.ASSISTANTS.FORM.SECTIONS.INSTRUCTIONS')">
+      <div class="flex flex-col gap-4">
+        <Editor
+          v-model="state.instructions"
+          :placeholder="t('CAPTAIN.ASSISTANTS.FORM.INSTRUCTIONS.PLACEHOLDER')"
+          :message="formErrors.instructions"
+          :max-length="20000"
+          :message-type="formErrors.instructions ? 'error' : 'info'"
+        />
+
+        <div class="flex flex-col gap-2 mt-4">
+          <label class="text-sm font-medium text-n-slate-12">
+            {{ t('CAPTAIN.ASSISTANTS.FORM.TEMPERATURE.LABEL') }}
+          </label>
+          <div class="flex items-center gap-4">
+            <input
+              v-model="state.temperature"
+              type="range"
+              min="0"
+              max="1"
+              step="0.1"
+              class="w-full"
+            />
+            <span class="text-sm text-n-slate-12">{{ state.temperature }}</span>
+          </div>
+          <p class="text-sm text-n-slate-11 italic">
+            {{ t('CAPTAIN.ASSISTANTS.FORM.TEMPERATURE.DESCRIPTION') }}
+          </p>
+        </div>
+        <div class="flex justify-end">
+          <Button
+            size="small"
+            :loading="isLoading"
+            :label="t('CAPTAIN.ASSISTANTS.FORM.UPDATE')"
+            @click="handleInstructionsUpdate"
+          />
+        </div>
+      </div>
+    </Accordion>
+
+    <!-- Greeting Messages Section -->
+    <Accordion :title="t('CAPTAIN.ASSISTANTS.FORM.SECTIONS.SYSTEM_MESSAGES')">
+      <div class="flex flex-col gap-4 pt-4">
+        <Editor
+          v-model="state.handoffMessage"
+          :label="t('CAPTAIN.ASSISTANTS.FORM.HANDOFF_MESSAGE.LABEL')"
+          :placeholder="
+            t('CAPTAIN.ASSISTANTS.FORM.HANDOFF_MESSAGE.PLACEHOLDER')
+          "
+          :message="formErrors.handoffMessage"
+          :message-type="formErrors.handoffMessage ? 'error' : 'info'"
+        />
+
+        <Editor
+          v-model="state.resolutionMessage"
+          :label="t('CAPTAIN.ASSISTANTS.FORM.RESOLUTION_MESSAGE.LABEL')"
+          :placeholder="
+            t('CAPTAIN.ASSISTANTS.FORM.RESOLUTION_MESSAGE.PLACEHOLDER')
+          "
+          :message="formErrors.resolutionMessage"
+          :message-type="formErrors.resolutionMessage ? 'error' : 'info'"
+        />
+
+        <div class="flex justify-end">
+          <Button
+            size="small"
+            :loading="isLoading"
+            :label="t('CAPTAIN.ASSISTANTS.FORM.UPDATE')"
+            @click="handleSystemMessagesUpdate"
+          />
+        </div>
+      </div>
+    </Accordion>
+
+    <!-- Features Section -->
+    <Accordion :title="t('CAPTAIN.ASSISTANTS.FORM.SECTIONS.FEATURES')">
+      <div class="flex flex-col gap-4 pt-4">
+        <div class="flex flex-col gap-2">
+          <label class="text-sm font-medium text-n-slate-12">
+            {{ t('CAPTAIN.ASSISTANTS.FORM.FEATURES.TITLE') }}
+          </label>
+          <div class="flex flex-col gap-2">
+            <label class="flex items-center gap-2">
+              <input
+                v-model="state.features.conversationFaqs"
+                type="checkbox"
+              />
+              {{
+                t('CAPTAIN.ASSISTANTS.FORM.FEATURES.ALLOW_CONVERSATION_FAQS')
+              }}
+            </label>
+            <label class="flex items-center gap-2">
+              <input v-model="state.features.memories" type="checkbox" />
+              {{ t('CAPTAIN.ASSISTANTS.FORM.FEATURES.ALLOW_MEMORIES') }}
+            </label>
+            <label class="flex items-center gap-2">
+              <input v-model="state.features.citations" type="checkbox" />
+              {{ t('CAPTAIN.ASSISTANTS.FORM.FEATURES.ALLOW_CITATIONS') }}
+            </label>
+          </div>
+        </div>
+
+        <div class="flex justify-end">
+          <Button
+            size="small"
+            :loading="isLoading"
+            :label="t('CAPTAIN.ASSISTANTS.FORM.UPDATE')"
+            @click="handleFeaturesUpdate"
+          />
+        </div>
+      </div>
+    </Accordion>
+  </form>
+</template>

app/javascript/dashboard/components-next/captain/pageComponents/assistant/settings/AssistantSystemSettingsForm.vue

@@ -3,8 +3,6 @@ import { reactive, computed, watch } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { useVuelidate } from '@vuelidate/core';
 import { minLength } from '@vuelidate/validators';
-import { FEATURE_FLAGS } from 'dashboard/featureFlags';
-import { useAccount } from 'dashboard/composables/useAccount';
 
 import Button from 'dashboard/components-next/button/Button.vue';
 import Editor from 'dashboard/components-next/Editor/Editor.vue';
@@ -19,16 +17,10 @@ const props = defineProps({
 const emit = defineEmits(['submit']);
 
 const { t } = useI18n();
-const { isCloudFeatureEnabled } = useAccount();
-
-const isCaptainV2Enabled = computed(() =>
-  isCloudFeatureEnabled(FEATURE_FLAGS.CAPTAIN_V2)
-);
 
 const initialState = {
   handoffMessage: '',
   resolutionMessage: '',
-  instructions: '',
   temperature: 1,
 };
 
@@ -37,7 +29,6 @@ const state = reactive({ ...initialState });
 const validationRules = {
   handoffMessage: { minLength: minLength(1) },
   resolutionMessage: { minLength: minLength(1) },
-  instructions: { minLength: minLength(1) },
 };
 
 const v$ = useVuelidate(validationRules, state);
@@ -49,30 +40,20 @@ const getErrorMessage = field => {
 const formErrors = computed(() => ({
   handoffMessage: getErrorMessage('handoffMessage'),
   resolutionMessage: getErrorMessage('resolutionMessage'),
-  instructions: getErrorMessage('instructions'),
 }));
 
 const updateStateFromAssistant = assistant => {
   const { config = {} } = assistant;
   state.handoffMessage = config.handoff_message;
   state.resolutionMessage = config.resolution_message;
-  state.instructions = config.instructions;
   state.temperature = config.temperature || 1;
 };
 
 const handleSystemMessagesUpdate = async () => {
-  const validations = [
+  const result = await Promise.all([
     v$.value.handoffMessage.$validate(),
     v$.value.resolutionMessage.$validate(),
-  ];
-
-  if (!isCaptainV2Enabled.value) {
-    validations.push(v$.value.instructions.$validate());
-  }
-
-  const result = await Promise.all(validations).then(results =>
-    results.every(Boolean)
-  );
+  ]).then(results => results.every(Boolean));
   if (!result) return;
 
   const payload = {
@@ -84,10 +65,6 @@ const handleSystemMessagesUpdate = async () => {
     },
   };
 
-  if (!isCaptainV2Enabled.value) {
-    payload.config.instructions = state.instructions;
-  }
-
   emit('submit', payload);
 };
 
@@ -118,16 +95,6 @@ watch(
       :message-type="formErrors.resolutionMessage ? 'error' : 'info'"
     />
 
-    <Editor
-      v-if="!isCaptainV2Enabled"
-      v-model="state.instructions"
-      :label="t('CAPTAIN.ASSISTANTS.FORM.INSTRUCTIONS.LABEL')"
-      :placeholder="t('CAPTAIN.ASSISTANTS.FORM.INSTRUCTIONS.PLACEHOLDER')"
-      :message="formErrors.instructions"
-      :max-length="20000"
-      :message-type="formErrors.instructions ? 'error' : 'info'"
-    />
-
     <div class="flex flex-col gap-2">
       <label class="text-sm font-medium text-n-slate-12">
         {{ t('CAPTAIN.ASSISTANTS.FORM.TEMPERATURE.LABEL') }}

app/javascript/dashboard/components-next/captain/pageComponents/document/CreateDocumentDialog.vue

@@ -8,13 +8,6 @@ import { parseAPIErrorResponse } from 'dashboard/store/utils/api';
 import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
 import DocumentForm from './DocumentForm.vue';
 
-defineProps({
-  assistantId: {
-    type: Number,
-    required: true,
-  },
-});
-
 const emit = defineEmits(['close']);
 const { t } = useI18n();
 const store = useStore();
@@ -55,11 +48,7 @@ defineExpose({ dialogRef });
     :show-confirm-button="false"
     @close="handleClose"
   >
-    <DocumentForm
-      :assistant-id="assistantId"
-      @submit="handleSubmit"
-      @cancel="handleCancel"
-    />
+    <DocumentForm @submit="handleSubmit" @cancel="handleCancel" />
     <template #footer />
   </Dialog>
 </template>

app/javascript/dashboard/components-next/captain/pageComponents/document/DocumentForm.vue

@@ -2,7 +2,7 @@
 import { reactive, computed, ref, nextTick } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { useVuelidate } from '@vuelidate/core';
-import { minLength, requiredIf, url } from '@vuelidate/validators';
+import { required, minLength, requiredIf, url } from '@vuelidate/validators';
 import { useMapGetter } from 'dashboard/composables/store';
 import { useAlert } from 'dashboard/composables';
 
@@ -10,13 +10,6 @@ import Input from 'dashboard/components-next/input/Input.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
 
-const props = defineProps({
-  assistantId: {
-    type: Number,
-    required: true,
-  },
-});
-
 const emit = defineEmits(['submit', 'cancel']);
 
 const MAX_FILE_SIZE = 10 * 1024 * 1024; // 10MB
@@ -25,11 +18,13 @@ const { t } = useI18n();
 
 const formState = {
   uiFlags: useMapGetter('captainDocuments/getUIFlags'),
+  assistants: useMapGetter('captainAssistants/getRecords'),
 };
 
 const initialState = {
   name: '',
   url: '',
+  assistantId: null,
   documentType: 'url',
   pdfFile: null,
 };
@@ -43,11 +38,19 @@ const validationRules = {
     url: requiredIf(() => state.documentType === 'url' && url),
     minLength: requiredIf(() => state.documentType === 'url' && minLength(1)),
   },
+  assistantId: { required },
   pdfFile: {
     required: requiredIf(() => state.documentType === 'pdf'),
   },
 };
 
+const assistantList = computed(() =>
+  formState.assistants.value.map(assistant => ({
+    value: assistant.id,
+    label: assistant.name,
+  }))
+);
+
 const documentTypeOptions = [
   { value: 'url', label: t('CAPTAIN.DOCUMENTS.FORM.TYPE.URL') },
   { value: 'pdf', label: t('CAPTAIN.DOCUMENTS.FORM.TYPE.PDF') },
@@ -67,6 +70,7 @@ const getErrorMessage = (field, errorKey) => {
 
 const formErrors = computed(() => ({
   url: getErrorMessage('url', 'URL'),
+  assistantId: getErrorMessage('assistantId', 'ASSISTANT'),
   pdfFile: getErrorMessage('pdfFile', 'PDF_FILE'),
 }));
 
@@ -102,7 +106,7 @@ const openFileDialog = () => {
 
 const prepareDocumentDetails = () => {
   const formData = new FormData();
-  formData.append('document[assistant_id]', props.assistantId);
+  formData.append('document[assistant_id]', state.assistantId);
 
   if (state.documentType === 'url') {
     formData.append('document[external_link]', state.url);
@@ -214,6 +218,21 @@ const handleSubmit = async () => {
       :placeholder="t('CAPTAIN.DOCUMENTS.FORM.NAME.PLACEHOLDER')"
     />
 
+    <div class="flex flex-col gap-1">
+      <label for="assistant" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAPTAIN.DOCUMENTS.FORM.ASSISTANT.LABEL') }}
+      </label>
+      <ComboBox
+        id="assistant"
+        v-model="state.assistantId"
+        :options="assistantList"
+        :has-error="!!formErrors.assistantId"
+        :placeholder="t('CAPTAIN.DOCUMENTS.FORM.ASSISTANT.PLACEHOLDER')"
+        class="[&>div>button]:bg-n-alpha-black2"
+        :message="formErrors.assistantId"
+      />
+    </div>
+
     <div class="flex gap-3 justify-between items-center w-full">
       <Button
         type="button"

app/javascript/dashboard/components-next/captain/pageComponents/emptyStates/AssistantPageEmptyState.vue

@@ -1,5 +1,4 @@
 <script setup>
-import { useAccount } from 'dashboard/composables/useAccount';
 import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import AssistantCard from 'dashboard/components-next/captain/assistant/AssistantCard.vue';
@@ -7,7 +6,6 @@ import FeatureSpotlight from 'dashboard/components-next/feature-spotlight/Featur
 import { assistantsList } from 'dashboard/components-next/captain/pageComponents/emptyStates/captainEmptyStateContent.js';
 
 const emit = defineEmits(['click']);
-const { isOnChatwootCloud } = useAccount();
 
 const onClick = () => {
   emit('click');
@@ -22,7 +20,6 @@ const onClick = () => {
     fallback-thumbnail-dark="/assets/images/dashboard/captain/assistant-dark.svg"
     learn-more-url="https://chwt.app/captain-assistant"
     class="mb-8"
-    :hide-actions="!isOnChatwootCloud"
   />
   <EmptyStateLayout
     :title="$t('CAPTAIN.ASSISTANTS.EMPTY_STATE.TITLE')"

app/javascript/dashboard/components-next/captain/pageComponents/emptyStates/DocumentPageEmptyState.vue

@@ -1,5 +1,4 @@
 <script setup>
-import { useAccount } from 'dashboard/composables/useAccount';
 import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import DocumentCard from 'dashboard/components-next/captain/assistant/DocumentCard.vue';
@@ -7,7 +6,6 @@ import FeatureSpotlight from 'dashboard/components-next/feature-spotlight/Featur
 import { documentsList } from 'dashboard/components-next/captain/pageComponents/emptyStates/captainEmptyStateContent.js';
 
 const emit = defineEmits(['click']);
-const { isOnChatwootCloud } = useAccount();
 
 const onClick = () => {
   emit('click');
@@ -21,7 +19,6 @@ const onClick = () => {
     fallback-thumbnail="/assets/images/dashboard/captain/document-light.svg"
     fallback-thumbnail-dark="/assets/images/dashboard/captain/document-dark.svg"
     learn-more-url="https://chwt.app/captain-document"
-    :hide-actions="!isOnChatwootCloud"
     class="mb-8"
   />
   <EmptyStateLayout

app/javascript/dashboard/components-next/captain/pageComponents/emptyStates/ResponsePageEmptyState.vue

@@ -1,63 +1,32 @@
 <script setup>
-import { useAccount } from 'dashboard/composables/useAccount';
 import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import ResponseCard from 'dashboard/components-next/captain/assistant/ResponseCard.vue';
 import FeatureSpotlight from 'dashboard/components-next/feature-spotlight/FeatureSpotlight.vue';
 import { responsesList } from 'dashboard/components-next/captain/pageComponents/emptyStates/captainEmptyStateContent.js';
 
-import { computed } from 'vue';
-
-const props = defineProps({
-  variant: {
-    type: String,
-    default: 'approved',
-    validator: value => ['approved', 'pending'].includes(value),
-  },
-  hasActiveFilters: {
-    type: Boolean,
-    default: false,
-  },
-});
-
-const emit = defineEmits(['click', 'clearFilters']);
-
-const isApproved = computed(() => props.variant === 'approved');
-const isPending = computed(() => props.variant === 'pending');
-
-const { isOnChatwootCloud } = useAccount();
+const emit = defineEmits(['click']);
 
 const onClick = () => {
   emit('click');
 };
-
-const onClearFilters = () => {
-  emit('clearFilters');
-};
 </script>
 
 <template>
   <FeatureSpotlight
-    v-if="isApproved"
     :title="$t('CAPTAIN.RESPONSES.EMPTY_STATE.FEATURE_SPOTLIGHT.TITLE')"
     :note="$t('CAPTAIN.RESPONSES.EMPTY_STATE.FEATURE_SPOTLIGHT.NOTE')"
     fallback-thumbnail="/assets/images/dashboard/captain/faqs-light.svg"
     fallback-thumbnail-dark="/assets/images/dashboard/captain/faqs-dark.svg"
     learn-more-url="https://chwt.app/captain-faq"
-    :hide-actions="!isOnChatwootCloud"
     class="mb-8"
   />
   <EmptyStateLayout
-    :title="
-      isPending
-        ? $t('CAPTAIN.RESPONSES.EMPTY_STATE.NO_PENDING_TITLE')
-        : $t('CAPTAIN.RESPONSES.EMPTY_STATE.TITLE')
-    "
-    :subtitle="isApproved ? $t('CAPTAIN.RESPONSES.EMPTY_STATE.SUBTITLE') : ''"
+    :title="$t('CAPTAIN.RESPONSES.EMPTY_STATE.TITLE')"
+    :subtitle="$t('CAPTAIN.RESPONSES.EMPTY_STATE.SUBTITLE')"
     :action-perms="['administrator']"
-    :show-backdrop="isApproved"
   >
-    <template v-if="isApproved" #empty-state-item>
+    <template #empty-state-item>
       <div class="grid grid-cols-1 gap-4 p-px overflow-hidden">
         <ResponseCard
           v-for="(response, index) in responsesList.slice(0, 5)"
@@ -73,21 +42,11 @@ const onClearFilters = () => {
       </div>
     </template>
     <template #actions>
-      <div class="flex flex-col items-center gap-3">
-        <Button
-          v-if="isApproved"
-          :label="$t('CAPTAIN.RESPONSES.ADD_NEW')"
-          icon="i-lucide-plus"
-          @click="onClick"
-        />
-        <Button
-          v-else-if="isPending && hasActiveFilters"
-          :label="$t('CAPTAIN.RESPONSES.EMPTY_STATE.CLEAR_SEARCH')"
-          variant="link"
-          size="sm"
-          @click="onClearFilters"
-        />
-      </div>
+      <Button
+        :label="$t('CAPTAIN.RESPONSES.ADD_NEW')"
+        icon="i-lucide-plus"
+        @click="onClick"
+      />
     </template>
   </EmptyStateLayout>
 </template>

app/javascript/dashboard/components-next/captain/pageComponents/response/CreateResponseDialog.vue

@@ -3,7 +3,6 @@ import { ref, computed } from 'vue';
 import { useStore } from 'dashboard/composables/store';
 import { useAlert } from 'dashboard/composables';
 import { useI18n } from 'vue-i18n';
-import { useRoute } from 'vue-router';
 
 import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
 import ResponseForm from './ResponseForm.vue';
@@ -22,7 +21,6 @@ const props = defineProps({
 const emit = defineEmits(['close']);
 const { t } = useI18n();
 const store = useStore();
-const route = useRoute();
 
 const dialogRef = ref(null);
 const responseForm = ref(null);
@@ -41,15 +39,9 @@ const createResponse = responseDetails =>
 const handleSubmit = async updatedResponse => {
   try {
     if (props.type === 'edit') {
-      await updateResponse({
-        ...updatedResponse,
-        assistant_id: route.params.assistantId,
-      });
+      await updateResponse(updatedResponse);
     } else {
-      await createResponse({
-        ...updatedResponse,
-        assistant_id: route.params.assistantId,
-      });
+      await createResponse(updatedResponse);
     }
     useAlert(t(`${i18nKey.value}.SUCCESS_MESSAGE`));
     dialogRef.value.close();

app/javascript/dashboard/components-next/captain/pageComponents/response/ResponseForm.vue

@@ -8,6 +8,7 @@ import { useMapGetter } from 'dashboard/composables/store';
 import Input from 'dashboard/components-next/input/Input.vue';
 import Editor from 'dashboard/components-next/Editor/Editor.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
 
 const props = defineProps({
   mode: {
@@ -20,17 +21,18 @@ const props = defineProps({
     default: () => ({}),
   },
 });
-
 const emit = defineEmits(['submit', 'cancel']);
 const { t } = useI18n();
 
 const formState = {
   uiFlags: useMapGetter('captainResponses/getUIFlags'),
+  assistants: useMapGetter('captainAssistants/getRecords'),
 };
 
 const initialState = {
   question: '',
   answer: '',
+  assistantId: null,
 };
 
 const state = reactive({ ...initialState });
@@ -38,8 +40,16 @@ const state = reactive({ ...initialState });
 const validationRules = {
   question: { required, minLength: minLength(1) },
   answer: { required, minLength: minLength(1) },
+  assistantId: { required },
 };
 
+const assistantList = computed(() =>
+  formState.assistants.value.map(assistant => ({
+    value: assistant.id,
+    label: assistant.name,
+  }))
+);
+
 const v$ = useVuelidate(validationRules, state);
 
 const isLoading = computed(() => formState.uiFlags.value.creatingItem);
@@ -53,6 +63,7 @@ const getErrorMessage = (field, errorKey) => {
 const formErrors = computed(() => ({
   question: getErrorMessage('question', 'QUESTION'),
   answer: getErrorMessage('answer', 'ANSWER'),
+  assistantId: getErrorMessage('assistantId', 'ASSISTANT'),
 }));
 
 const handleCancel = () => emit('cancel');
@@ -60,6 +71,7 @@ const handleCancel = () => emit('cancel');
 const prepareDocumentDetails = () => ({
   question: state.question,
   answer: state.answer,
+  assistant_id: state.assistantId,
 });
 
 const handleSubmit = async () => {
@@ -74,11 +86,12 @@ const handleSubmit = async () => {
 const updateStateFromResponse = response => {
   if (!response) return;
 
-  const { question, answer } = response;
+  const { question, answer, assistant } = response;
 
   Object.assign(state, {
     question,
     answer,
+    assistantId: assistant.id,
   });
 };
 
@@ -102,6 +115,7 @@ watch(
       :message="formErrors.question"
       :message-type="formErrors.question ? 'error' : 'info'"
     />
+
     <Editor
       v-model="state.answer"
       :label="t('CAPTAIN.RESPONSES.FORM.ANSWER.LABEL')"
@@ -110,6 +124,22 @@ watch(
       :max-length="10000"
       :message-type="formErrors.answer ? 'error' : 'info'"
     />
+
+    <div class="flex flex-col gap-1">
+      <label for="assistant" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAPTAIN.RESPONSES.FORM.ASSISTANT.LABEL') }}
+      </label>
+      <ComboBox
+        id="assistant"
+        v-model="state.assistantId"
+        :options="assistantList"
+        :has-error="!!formErrors.assistantId"
+        :placeholder="t('CAPTAIN.RESPONSES.FORM.ASSISTANT.PLACEHOLDER')"
+        class="[&>div>button]:bg-n-alpha-black2 [&>div>button:not(.focused)]:dark:outline-n-weak [&>div>button:not(.focused)]:hover:!outline-n-slate-6"
+        :message="formErrors.assistantId"
+      />
+    </div>
+
     <div class="flex items-center justify-between w-full gap-3">
       <Button
         type="button"

app/javascript/dashboard/components-next/captain/pageComponents/switcher/AssistantSwitcher.vue

@@ -1,143 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import { useI18n } from 'vue-i18n';
-import { useRoute, useRouter } from 'vue-router';
-import { useMapGetter, useStore } from 'dashboard/composables/store.js';
-
-import Button from 'dashboard/components-next/button/Button.vue';
-import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
-
-const emit = defineEmits(['close', 'createAssistant']);
-
-const { t } = useI18n();
-const route = useRoute();
-const router = useRouter();
-const store = useStore();
-
-const assistants = useMapGetter('captainAssistants/getRecords');
-
-const currentAssistantId = computed(() => route.params.assistantId);
-
-const isAssistantActive = assistant => {
-  return assistant.id === Number(currentAssistantId.value);
-};
-
-const fetchDataForRoute = async (routeName, assistantId) => {
-  const dataFetchMap = {
-    captain_assistants_responses_index: async () => {
-      await store.dispatch('captainResponses/get', { assistantId });
-      await store.dispatch('captainResponses/fetchPendingCount', assistantId);
-    },
-    captain_assistants_responses_pending: async () => {
-      await store.dispatch('captainResponses/get', {
-        assistantId,
-        status: 'pending',
-      });
-    },
-    captain_assistants_documents_index: async () => {
-      await store.dispatch('captainDocuments/get', { assistantId });
-    },
-    captain_assistants_scenarios_index: async () => {
-      await store.dispatch('captainScenarios/get', { assistantId });
-    },
-    captain_assistants_playground_index: () => {
-      // Playground doesn't need pre-fetching, it loads on interaction
-    },
-    captain_assistants_inboxes_index: async () => {
-      await store.dispatch('captainInboxes/get', { assistantId });
-    },
-    captain_tools_index: async () => {
-      await store.dispatch('captainCustomTools/get', { page: 1 });
-    },
-    captain_assistants_settings_index: async () => {
-      await store.dispatch('captainAssistants/show', assistantId);
-    },
-  };
-
-  const fetchFn = dataFetchMap[routeName];
-  if (fetchFn) {
-    await fetchFn();
-  }
-};
-
-const handleAssistantChange = async assistant => {
-  if (isAssistantActive(assistant)) return;
-
-  const currentRouteName = route.name;
-  const targetRouteName =
-    currentRouteName || 'captain_assistants_responses_index';
-
-  await fetchDataForRoute(targetRouteName, assistant.id);
-
-  await router.push({
-    name: targetRouteName,
-    params: {
-      accountId: route.params.accountId,
-      assistantId: assistant.id,
-    },
-  });
-
-  emit('close');
-};
-
-const openCreateAssistantDialog = () => {
-  emit('createAssistant');
-  emit('close');
-};
-</script>
-
-<template>
-  <div
-    class="pt-5 pb-3 bg-n-alpha-3 backdrop-blur-[100px] outline outline-n-container outline-1 z-50 absolute w-[27.5rem] rounded-xl shadow-md flex flex-col gap-4"
-  >
-    <div
-      class="flex items-center justify-between gap-4 px-6 pb-3 border-b border-n-alpha-2"
-    >
-      <div class="flex flex-col gap-1">
-        <div class="flex items-center gap-2">
-          <h2
-            class="text-base font-medium cursor-pointer text-n-slate-12 w-fit hover:underline"
-          >
-            {{ t('CAPTAIN.ASSISTANT_SWITCHER.ASSISTANTS') }}
-          </h2>
-        </div>
-        <p class="text-sm text-n-slate-11">
-          {{ t('CAPTAIN.ASSISTANT_SWITCHER.SWITCH_ASSISTANT') }}
-        </p>
-      </div>
-      <Button
-        :label="t('CAPTAIN.ASSISTANT_SWITCHER.NEW_ASSISTANT')"
-        color="slate"
-        icon="i-lucide-plus"
-        size="sm"
-        class="!bg-n-alpha-2 hover:!bg-n-alpha-3"
-        @click="openCreateAssistantDialog"
-      />
-    </div>
-    <div v-if="assistants.length > 0" class="flex flex-col gap-2 px-4">
-      <Button
-        v-for="assistant in assistants"
-        :key="assistant.id"
-        :label="assistant.name"
-        variant="ghost"
-        color="slate"
-        trailing-icon
-        :icon="isAssistantActive(assistant) ? 'i-lucide-check' : ''"
-        class="!justify-end !px-2 !py-2 hover:!bg-n-alpha-2 [&>.i-lucide-check]:text-n-teal-10 h-9"
-        size="sm"
-        @click="handleAssistantChange(assistant)"
-      >
-        <span class="text-sm font-medium truncate text-n-slate-12">
-          {{ assistant.name || '' }}
-        </span>
-        <Avatar
-          v-if="assistant"
-          :name="assistant.name"
-          :size="20"
-          icon-name="i-lucide-bot"
-          rounded-full
-        />
-      </Button>
-    </div>
-  </div>
-</template>

app/javascript/dashboard/components-next/changelog-card/GroupedStackedChangelogCard.story.vue

@@ -1,114 +0,0 @@
-<script setup>
-import { ref } from 'vue';
-import GroupedStackedChangelogCard from './GroupedStackedChangelogCard.vue';
-
-const sampleCards = [
-  {
-    id: 'chatwoot-captain',
-    title: 'Chatwoot Captain',
-    meta_title: 'Chatwoot Captain',
-    meta_description:
-      'Watch how our latest feature can transform your workflow with powerful automation tools.',
-    slug: 'chatwoot-captain',
-    feature_image:
-      'https://www.chatwoot.com/images/captain/captain_thumbnail.jpg',
-  },
-  {
-    id: 'smart-routing',
-    title: 'Smart Routing Forms',
-    meta_title: 'Smart Routing Forms',
-    meta_description:
-      'Screen bookers with intelligent forms and route them to the right team member.',
-    slug: 'smart-routing',
-    feature_image: 'https://www.chatwoot.com/images/dashboard-dark.webp',
-  },
-  {
-    id: 'instant-meetings',
-    title: 'Instant Meetings',
-    meta_title: 'Instant Meetings',
-    meta_description: 'Start instant meetings directly from shared links.',
-    slug: 'instant-meetings',
-    feature_image:
-      'https://images.unsplash.com/photo-1587614382346-4ec70e388b28?w=600',
-  },
-  {
-    id: 'analytics',
-    title: 'Advanced Analytics',
-    meta_title: 'Advanced Analytics',
-    meta_description:
-      'Track meeting performance, conversion, and response rates in one place.',
-    slug: 'analytics',
-    feature_image:
-      'https://images.unsplash.com/photo-1522202176988-66273c2fd55f?w=500',
-  },
-  {
-    id: 'team-collaboration',
-    title: 'Team Collaboration',
-    meta_title: 'Team Collaboration',
-    meta_description:
-      'Coordinate with your team seamlessly using shared availability.',
-    slug: 'team-collaboration',
-    feature_image:
-      'https://images.unsplash.com/photo-1522202176988-66273c2fd55f?w=400',
-  },
-];
-
-const visibleCards = ref([...sampleCards]);
-const currentIndex = ref(0);
-const dismissingCards = ref([]);
-
-const handleReadMore = slug => {
-  console.log(`Read more: ${slug}`);
-};
-
-const handleDismiss = slug => {
-  dismissingCards.value.push(slug);
-  setTimeout(() => {
-    const idx = visibleCards.value.findIndex(c => c.slug === slug);
-    if (idx !== -1) visibleCards.value.splice(idx, 1);
-    dismissingCards.value = dismissingCards.value.filter(s => s !== slug);
-    if (currentIndex.value >= visibleCards.value.length) currentIndex.value = 0;
-  }, 200);
-};
-
-const handleImgClick = data => {
-  currentIndex.value = data.index;
-  console.log(`Card clicked: ${visibleCards.value[data.index].title}`);
-};
-
-const resetDemo = () => {
-  visibleCards.value = [...sampleCards];
-  currentIndex.value = 0;
-  dismissingCards.value = [];
-};
-</script>
-
-<template>
-  <Story
-    title="Components/ChangelogCard/GroupedStackedChangelogCard"
-    :layout="{ type: 'grid', width: '320px' }"
-  >
-    <Variant title="Interactive Demo">
-      <div class="p-4 bg-n-solid-2 rounded-md mx-auto w-64 h-[400px]">
-        <GroupedStackedChangelogCard
-          :posts="visibleCards"
-          :current-index="currentIndex"
-          :is-active="currentIndex === 0"
-          :dismissing-slugs="dismissingCards"
-          class="min-h-[270px]"
-          @read-more="handleReadMore"
-          @dismiss="handleDismiss"
-          @img-click="handleImgClick"
-        />
-
-        <button
-          class="mt-3 px-3 py-1 text-xs font-medium bg-n-brand text-white rounded hover:bg-n-brand/80 transition"
-          @click="resetDemo"
-        >
-          <!-- eslint-disable-next-line @intlify/vue-i18n/no-raw-text -->
-          {{ 'Reset Cards' }}
-        </button>
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/changelog-card/GroupedStackedChangelogCard.vue

@@ -1,74 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import StackedChangelogCard from './StackedChangelogCard.vue';
-
-const props = defineProps({
-  posts: {
-    type: Array,
-    required: true,
-  },
-  currentIndex: {
-    type: Number,
-    default: 0,
-  },
-  dismissingSlugs: {
-    type: Array,
-    default: () => [],
-  },
-});
-
-const emit = defineEmits(['readMore', 'dismiss', 'imgClick']);
-
-const stackedPosts = computed(() => props.posts?.slice(0, 5));
-
-const isPostDismissing = post => props.dismissingSlugs.includes(post.slug);
-
-const handleReadMore = post => emit('readMore', post.slug);
-const handleDismiss = post => emit('dismiss', post.slug);
-const handlePostClick = (post, index) => {
-  if (index === props.currentIndex && !isPostDismissing(post)) {
-    emit('imgClick', { slug: post.slug, index });
-  }
-};
-
-const getCardClasses = index => {
-  const pos =
-    (index - props.currentIndex + stackedPosts.value.length) %
-    stackedPosts.value.length;
-  const base =
-    'relative transition-all duration-500 ease-out col-start-1 row-start-1';
-
-  const layers = [
-    'z-50 scale-100 translate-y-0 opacity-100',
-    'z-40 scale-[0.95] -translate-y-3 opacity-90',
-    'z-30 scale-[0.9] -translate-y-6 opacity-70',
-    'z-20 scale-[0.85] -translate-y-9 opacity-50',
-    'z-10 scale-[0.8] -translate-y-12 opacity-30',
-  ];
-
-  return pos < layers.length
-    ? `${base} ${layers[pos]}`
-    : `${base} opacity-0 scale-75 -translate-y-16`;
-};
-</script>
-
-<template>
-  <div class="overflow-hidden">
-    <div class="relative grid grid-cols-1 pt-8 pb-1 px-2">
-      <div
-        v-for="(post, index) in stackedPosts"
-        :key="post.slug || index"
-        :class="getCardClasses(index)"
-      >
-        <StackedChangelogCard
-          :card="post"
-          :is-active="index === currentIndex"
-          :is-dismissing="isPostDismissing(post)"
-          @read-more="handleReadMore(post)"
-          @dismiss="handleDismiss(post)"
-          @img-click="handlePostClick(post, index)"
-        />
-      </div>
-    </div>
-  </div>
-</template>

app/javascript/dashboard/components-next/changelog-card/StackedChangelogCard.story.vue

@@ -1,46 +0,0 @@
-<script setup>
-import StackedChangelogCard from './StackedChangelogCard.vue';
-
-const imageCards = {
-  id: 'chatwoot-captain',
-  title: 'Chatwoot Captain',
-  meta_title: 'Chatwoot Captain',
-  meta_description:
-    'Watch how our latest feature can transform your workflow with powerful automation tools.',
-  slug: 'chatwoot-captain',
-  feature_image:
-    'https://www.chatwoot.com/images/captain/captain_thumbnail.jpg',
-};
-
-const handleReadMore = () => {
-  console.log(`Read more: ${imageCards.title}`);
-};
-
-const handleDismiss = () => {
-  console.log(`Dismissed: ${imageCards.title}`);
-};
-
-const handleImgClick = () => {
-  console.log(`Card clicked: ${imageCards.title}`);
-};
-</script>
-
-<template>
-  <Story
-    title="Components/ChangelogCard/StackedChangelogCard"
-    :layout="{ type: 'grid', width: '260px' }"
-  >
-    <Variant title="Single Card - With Image">
-      <div class="p-3 bg-n-solid-2 w-56">
-        <StackedChangelogCard
-          :card="imageCards"
-          is-active
-          :is-dismissing="false"
-          @read-more="handleReadMore(imageCards)"
-          @dismiss="handleDismiss(imageCards)"
-          @img-click="handleImgClick(imageCards)"
-        />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/changelog-card/StackedChangelogCard.vue

@@ -1,119 +0,0 @@
-<script setup>
-import Button from 'dashboard/components-next/button/Button.vue';
-
-defineProps({
-  card: {
-    type: Object,
-    required: true,
-  },
-  isActive: {
-    type: Boolean,
-    default: false,
-  },
-  isDismissing: {
-    type: Boolean,
-    default: false,
-  },
-});
-
-const emit = defineEmits(['readMore', 'dismiss', 'imgClick']);
-
-const handleReadMore = () => {
-  emit('readMore');
-};
-
-const handleDismiss = () => {
-  emit('dismiss');
-};
-
-const handleImgClick = () => {
-  emit('imgClick');
-};
-</script>
-
-<template>
-  <div
-    data-testid="changelog-card"
-    class="flex flex-col justify-between p-3 w-full rounded-lg border shadow-sm transition-all duration-200 border-n-weak bg-n-background text-n-slate-12"
-    :class="{
-      'animate-fade-out pointer-events-none': isDismissing,
-      'hover:shadow': isActive,
-    }"
-  >
-    <div>
-      <h5
-        :title="card.meta_title"
-        class="mb-1 text-sm font-semibold line-clamp-1 text-n-slate-12"
-      >
-        {{ card.meta_title }}
-      </h5>
-      <p
-        :title="card.meta_description"
-        class="mb-0 text-xs leading-relaxed text-n-slate-11 line-clamp-2"
-      >
-        {{ card.meta_description }}
-      </p>
-    </div>
-
-    <div
-      v-if="card.feature_image"
-      class="block overflow-hidden my-3 rounded-md border border-n-weak/40"
-    >
-      <img
-        :src="card.feature_image"
-        :alt="`${card.title} preview image`"
-        class="object-cover w-full h-24 rounded-md cursor-pointer"
-        loading="lazy"
-        @click.stop="handleImgClick"
-      />
-    </div>
-    <div
-      v-else
-      class="block overflow-hidden my-3 rounded-md border border-n-weak/40"
-    >
-      <img
-        :src="card.feature_image"
-        :alt="`${card.title} preview image`"
-        class="object-cover w-full h-24 rounded-md cursor-pointer"
-        loading="lazy"
-        @click.stop="handleImgClick"
-      />
-    </div>
-
-    <div class="flex justify-between items-center mt-1">
-      <Button
-        label="Read more"
-        color="slate"
-        link
-        sm
-        class="text-xs font-normal hover:!no-underline"
-        @click.stop="handleReadMore"
-      />
-      <Button
-        label="Dismiss"
-        color="slate"
-        link
-        sm
-        class="text-xs font-normal hover:!no-underline"
-        @click.stop="handleDismiss"
-      />
-    </div>
-  </div>
-</template>
-
-<style scoped>
-@keyframes fade-out {
-  from {
-    opacity: 1;
-    transform: scale(1);
-  }
-  to {
-    opacity: 0;
-    transform: scale(0.95);
-  }
-}
-
-.animate-fade-out {
-  animation: fade-out 0.2s ease-out forwards;
-}
-</style>

app/javascript/dashboard/components-next/combobox/ComboBox.vue

@@ -96,7 +96,6 @@ watch(
         :label="selectedLabel"
         trailing-icon
         :disabled="disabled"
-        no-animation
         class="justify-between w-full !px-3 !py-2.5 text-n-slate-12 font-normal group-hover/combobox:border-n-slate-6 focus:outline-n-brand"
         :class="{
           focused: open,

app/javascript/dashboard/components-next/copilot/CopilotEmptyState.vue

@@ -78,10 +78,8 @@ const handleSuggestion = opt => {
       </p>
       <router-link
         :to="{
-          name: 'captain_assistants_create_index',
-          params: {
-            accountId: route.params.accountId,
-          },
+          name: 'captain_assistants_index',
+          params: { accountId: route.params.accountId },
         }"
         class="text-n-slate-11 underline hover:text-n-slate-12"
       >

app/javascript/dashboard/components-next/copilot/CopilotLauncher.vue

@@ -2,7 +2,6 @@
 import { computed } from 'vue';
 import { useRoute } from 'vue-router';
 import Button from 'dashboard/components-next/button/Button.vue';
-import ButtonGroup from 'dashboard/components-next/buttonGroup/ButtonGroup.vue';
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import { useMapGetter } from 'dashboard/composables/store';
 import { FEATURE_FLAGS } from 'dashboard/featureFlags';
@@ -54,17 +53,14 @@ const toggleSidebar = () => {
     v-if="showCopilotLauncher"
     class="fixed bottom-4 ltr:right-4 rtl:left-4 z-50"
   >
-    <ButtonGroup
-      class="rounded-full bg-n-alpha-2 backdrop-blur-lg p-1 shadow hover:shadow-md"
-    >
+    <div class="rounded-full bg-n-alpha-2 p-1">
       <Button
         icon="i-woot-captain"
-        no-animation
-        class="!rounded-full !bg-n-solid-3 dark:!bg-n-alpha-2 !text-n-slate-12 text-xl transition-all duration-200 ease-out hover:brightness-110"
+        class="!rounded-full !bg-n-solid-3 dark:!bg-n-alpha-2 !text-n-slate-12 text-xl"
         lg
         @click="toggleSidebar"
       />
-    </ButtonGroup>
+    </div>
   </div>
   <template v-else />
 </template>

app/javascript/dashboard/components-next/dropdown-menu/DropdownMenu.vue

@@ -8,15 +8,11 @@ import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
 const props = defineProps({
   menuItems: {
     type: Array,
-    default: () => [],
+    required: true,
     validator: value => {
       return value.every(item => item.action && item.value && item.label);
     },
   },
-  menuSections: {
-    type: Array,
-    default: () => [],
-  },
   thumbnailSize: {
     type: Number,
     default: 20,
@@ -46,62 +42,19 @@ const { t } = useI18n();
 const searchInput = ref(null);
 const searchQuery = ref('');
 
-const hasSections = computed(() => props.menuSections.length > 0);
-
-const flattenedMenuItems = computed(() => {
-  if (!hasSections.value) {
-    return props.menuItems;
-  }
-
-  return props.menuSections.flatMap(section => section.items || []);
-});
-
 const filteredMenuItems = computed(() => {
-  if (!searchQuery.value) return flattenedMenuItems.value;
+  if (!searchQuery.value) return props.menuItems;
 
-  return flattenedMenuItems.value.filter(item =>
+  return props.menuItems.filter(item =>
     item.label.toLowerCase().includes(searchQuery.value.toLowerCase())
   );
 });
 
-const filteredMenuSections = computed(() => {
-  if (!hasSections.value) {
-    return [];
-  }
-
-  if (!searchQuery.value) {
-    return props.menuSections;
-  }
-
-  const query = searchQuery.value.toLowerCase();
-
-  return props.menuSections
-    .map(section => {
-      const filteredItems = (section.items || []).filter(item =>
-        item.label.toLowerCase().includes(query)
-      );
-
-      return {
-        ...section,
-        items: filteredItems,
-      };
-    })
-    .filter(section => section.items.length > 0);
-});
-
 const handleAction = item => {
   const { action, value, ...rest } = item;
   emit('action', { action, value, ...rest });
 };
 
-const shouldShowEmptyState = computed(() => {
-  if (hasSections.value) {
-    return filteredMenuSections.value.length === 0;
-  }
-
-  return filteredMenuItems.value.length === 0;
-});
-
 onMounted(() => {
   if (searchInput.value && props.showSearch) {
     searchInput.value.focus();
@@ -111,122 +64,54 @@ onMounted(() => {
 
 <template>
   <div
-    class="bg-n-alpha-3 backdrop-blur-[100px] border-0 outline outline-1 outline-n-container absolute rounded-xl z-50 gap-2 flex flex-col min-w-[136px] shadow-lg pb-2 px-2"
-    :class="{
-      'pt-2': !showSearch,
-    }"
+    class="bg-n-alpha-3 backdrop-blur-[100px] border-0 outline outline-1 outline-n-container absolute rounded-xl z-50 py-2 px-2 gap-2 flex flex-col min-w-[136px] shadow-lg"
   >
-    <div
-      v-if="showSearch"
-      class="sticky top-0 bg-n-alpha-3 backdrop-blur-sm pt-2"
-    >
-      <div class="relative">
-        <span class="absolute i-lucide-search size-3.5 top-2 left-3" />
-        <input
-          ref="searchInput"
-          v-model="searchQuery"
-          type="search"
-          :placeholder="
-            searchPlaceholder || t('DROPDOWN_MENU.SEARCH_PLACEHOLDER')
-          "
-          class="reset-base w-full h-8 py-2 pl-10 pr-2 text-sm focus:outline-none border-none rounded-lg bg-n-alpha-black2 dark:bg-n-solid-1 text-n-slate-12"
-        />
-      </div>
+    <div v-if="showSearch" class="relative">
+      <span class="absolute i-lucide-search size-3.5 top-2 left-3" />
+      <input
+        ref="searchInput"
+        v-model="searchQuery"
+        type="search"
+        :placeholder="
+          searchPlaceholder || t('DROPDOWN_MENU.SEARCH_PLACEHOLDER')
+        "
+        class="reset-base w-full h-8 py-2 pl-10 pr-2 text-sm focus:outline-none border-none rounded-lg bg-n-alpha-black2 dark:bg-n-solid-1 text-n-slate-12"
+      />
     </div>
-    <template v-if="hasSections">
-      <div
-        v-for="(section, sectionIndex) in filteredMenuSections"
-        :key="section.title || sectionIndex"
-        class="flex flex-col gap-1"
-      >
-        <p
-          v-if="section.title"
-          class="px-2 pt-2 text-xs font-medium text-n-slate-11 uppercase tracking-wide"
-        >
-          {{ section.title }}
-        </p>
-        <button
-          v-for="(item, itemIndex) in section.items"
-          :key="item.value || itemIndex"
-          type="button"
-          class="inline-flex items-center justify-start w-full h-8 min-w-0 gap-2 px-2 py-1.5 transition-all duration-200 ease-in-out border-0 rounded-lg z-60 hover:bg-n-alpha-1 dark:hover:bg-n-alpha-2 disabled:cursor-not-allowed disabled:pointer-events-none disabled:opacity-50"
-          :class="{
-            'bg-n-alpha-1 dark:bg-n-solid-active': item.isSelected,
-            'text-n-ruby-11': item.action === 'delete',
-            'text-n-slate-12': item.action !== 'delete',
-          }"
-          :disabled="item.disabled"
-          @click="handleAction(item)"
-        >
-          <slot name="thumbnail" :item="item">
-            <Avatar
-              v-if="item.thumbnail"
-              :name="item.thumbnail.name"
-              :src="item.thumbnail.src"
-              :size="thumbnailSize"
-              rounded-full
-            />
-          </slot>
-          <Icon
-            v-if="item.icon"
-            :icon="item.icon"
-            class="flex-shrink-0 size-3.5"
-          />
-          <span v-if="item.emoji" class="flex-shrink-0">{{ item.emoji }}</span>
-          <span
-            v-if="item.label"
-            class="min-w-0 text-sm truncate"
-            :class="labelClass"
-          >
-            {{ item.label }}
-          </span>
-        </button>
-        <div
-          v-if="sectionIndex < filteredMenuSections.length - 1"
-          class="h-px bg-n-alpha-2 mx-2 my-1"
+    <button
+      v-for="(item, index) in filteredMenuItems"
+      :key="index"
+      type="button"
+      class="inline-flex items-center justify-start w-full h-8 min-w-0 gap-2 px-2 py-1.5 transition-all duration-200 ease-in-out border-0 rounded-lg z-60 hover:bg-n-alpha-1 dark:hover:bg-n-alpha-2 disabled:cursor-not-allowed disabled:pointer-events-none disabled:opacity-50"
+      :class="{
+        'bg-n-alpha-1 dark:bg-n-solid-active': item.isSelected,
+        'text-n-ruby-11': item.action === 'delete',
+        'text-n-slate-12': item.action !== 'delete',
+      }"
+      :disabled="item.disabled"
+      @click="handleAction(item)"
+    >
+      <slot name="thumbnail" :item="item">
+        <Avatar
+          v-if="item.thumbnail"
+          :name="item.thumbnail.name"
+          :src="item.thumbnail.src"
+          :size="thumbnailSize"
+          rounded-full
         />
-      </div>
-    </template>
-    <template v-else>
-      <button
-        v-for="(item, index) in filteredMenuItems"
-        :key="index"
-        type="button"
-        class="inline-flex items-center justify-start w-full h-8 min-w-0 gap-2 px-2 py-1.5 transition-all duration-200 ease-in-out border-0 rounded-lg z-60 hover:bg-n-alpha-1 dark:hover:bg-n-alpha-2 disabled:cursor-not-allowed disabled:pointer-events-none disabled:opacity-50"
-        :class="{
-          'bg-n-alpha-1 dark:bg-n-solid-active': item.isSelected,
-          'text-n-ruby-11': item.action === 'delete',
-          'text-n-slate-12': item.action !== 'delete',
-        }"
-        :disabled="item.disabled"
-        @click="handleAction(item)"
+      </slot>
+      <Icon v-if="item.icon" :icon="item.icon" class="flex-shrink-0 size-3.5" />
+      <span v-if="item.emoji" class="flex-shrink-0">{{ item.emoji }}</span>
+      <span
+        v-if="item.label"
+        class="min-w-0 text-sm truncate"
+        :class="labelClass"
       >
-        <slot name="thumbnail" :item="item">
-          <Avatar
-            v-if="item.thumbnail"
-            :name="item.thumbnail.name"
-            :src="item.thumbnail.src"
-            :size="thumbnailSize"
-            rounded-full
-          />
-        </slot>
-        <Icon
-          v-if="item.icon"
-          :icon="item.icon"
-          class="flex-shrink-0 size-3.5"
-        />
-        <span v-if="item.emoji" class="flex-shrink-0">{{ item.emoji }}</span>
-        <span
-          v-if="item.label"
-          class="min-w-0 text-sm truncate"
-          :class="labelClass"
-        >
-          {{ item.label }}
-        </span>
-      </button>
-    </template>
+        {{ item.label }}
+      </span>
+    </button>
     <div
-      v-if="shouldShowEmptyState"
+      v-if="filteredMenuItems.length === 0"
       class="text-sm text-n-slate-11 px-2 py-1.5"
     >
       {{

app/javascript/dashboard/components-next/feature-spotlight/FeatureSpotlight.vue

@@ -10,7 +10,6 @@ defineProps({
   fallbackThumbnail: { type: String, default: '' },
   fallbackThumbnailDark: { type: String, default: '' },
   learnMoreUrl: { type: String, default: '' },
-  hideActions: { type: Boolean, default: false },
 });
 
 const imageError = ref(false);
@@ -66,7 +65,7 @@ const openLink = link => {
       <div class="flex flex-col flex-1 gap-3 ltr:pr-8 rtl:pl-8">
         <p v-if="note" class="text-n-slate-12 text-sm mb-0">{{ note }}</p>
 
-        <div v-if="!hideActions" class="flex gap-3">
+        <div class="flex gap-3">
           <slot name="actions">
             <Button
               v-if="videoUrl"

app/javascript/dashboard/components-next/feature-spotlight/FeatureSpotlightPopover.vue

@@ -13,7 +13,6 @@ defineProps({
   fallbackThumbnail: { type: String, default: '' },
   fallbackThumbnailDark: { type: String, default: '' },
   learnMoreUrl: { type: String, default: '' },
-  hideActions: { type: Boolean, default: false },
 });
 
 const imageError = ref(false);
@@ -93,7 +92,7 @@ const openLink = link => {
             {{ note }}
           </p>
 
-          <div v-if="!hideActions" class="flex gap-3 justify-between w-full">
+          <div class="flex gap-3 justify-between w-full">
             <slot name="actions">
               <Button
                 v-if="videoUrl"

app/javascript/dashboard/components-next/message/bubbles/Template/CallToAction.vue

@@ -1,29 +0,0 @@
-<script setup>
-import Button from 'dashboard/components-next/button/Button.vue';
-
-defineProps({
-  message: {
-    type: Object,
-    required: true,
-  },
-});
-</script>
-
-<template>
-  <div class="text-n-slate-12 max-w-80 flex flex-col gap-2.5">
-    <div class="p-3 bg-n-alpha-2 rounded-xl">
-      <span
-        v-dompurify-html="message.content"
-        class="prose prose-bubble font-medium text-sm"
-      />
-    </div>
-    <div class="flex gap-2">
-      <Button label="Call us" slate class="!text-n-blue-text w-full" />
-      <Button
-        label="Visit our website"
-        slate
-        class="!text-n-blue-text w-full"
-      />
-    </div>
-  </div>
-</template>

app/javascript/dashboard/components-next/message/bubbles/Template/Card.vue

@@ -1,32 +0,0 @@
-<script setup>
-import Button from 'dashboard/components-next/button/Button.vue';
-defineProps({
-  message: {
-    type: Object,
-    required: true,
-  },
-});
-</script>
-
-<template>
-  <div
-    class="bg-n-alpha-2 divide-y divide-n-strong text-n-slate-12 rounded-xl max-w-80"
-  >
-    <div class="px-3 py-2.5">
-      <img :src="message.image_url" class="max-h-44 rounded-lg w-full" />
-      <div class="pt-2.5 flex flex-col gap-2">
-        <h6 class="font-semibold">{{ message.title }}</h6>
-        <span
-          v-dompurify-html="message.content"
-          class="prose prose-bubble text-sm"
-        />
-      </div>
-    </div>
-    <div class="p-3 flex items-center justify-center">
-      <Button label="Call us to order" link class="hover:!no-underline" />
-    </div>
-    <div class="p-3 flex items-center justify-center">
-      <Button label="Visit our store" link class="hover:!no-underline" />
-    </div>
-  </div>
-</template>

app/javascript/dashboard/components-next/message/bubbles/Template/ListPicker.vue

@@ -1,25 +0,0 @@
-<script setup>
-import Button from 'dashboard/components-next/button/Button.vue';
-defineProps({
-  message: {
-    type: Object,
-    required: true,
-  },
-});
-</script>
-
-<template>
-  <div
-    class="bg-n-alpha-2 divide-y divide-n-strong text-n-slate-12 rounded-xl max-w-80"
-  >
-    <div class="p-3">
-      <span
-        v-dompurify-html="message.content"
-        class="prose prose-bubble font-medium text-sm"
-      />
-    </div>
-    <div class="p-3 flex items-center justify-center">
-      <Button label="See options" link class="hover:!no-underline" />
-    </div>
-  </div>
-</template>

app/javascript/dashboard/components-next/message/bubbles/Template/Media.vue

@@ -1,20 +0,0 @@
-<script setup>
-defineProps({
-  message: {
-    type: Object,
-    required: true,
-  },
-});
-</script>
-
-<template>
-  <div
-    class="bg-n-alpha-2 text-n-slate-12 rounded-xl flex flex-col gap-2.5 p-3 max-w-80"
-  >
-    <img :src="message.image_url" class="max-h-44 rounded-lg w-full" />
-    <span
-      v-dompurify-html="message.content"
-      class="prose prose-bubble font-medium text-sm"
-    />
-  </div>
-</template>

app/javascript/dashboard/components-next/message/bubbles/Template/QuickReply.vue

@@ -1,68 +0,0 @@
-<script setup>
-import Button from 'dashboard/components-next/button/Button.vue';
-defineProps({
-  message: {
-    type: Object,
-    required: true,
-  },
-});
-</script>
-
-<template>
-  <div
-    class="bg-n-alpha-2 divide-y divide-n-strong text-n-slate-12 rounded-xl max-w-80"
-  >
-    <div class="p-3">
-      <span
-        v-dompurify-html="message.content"
-        class="prose prose-bubble font-medium text-sm"
-      />
-    </div>
-    <div class="p-3 flex items-center justify-center">
-      <Button label="No, that will be all" link class="hover:!no-underline">
-        <template #icon>
-          <svg
-            width="15"
-            height="15"
-            viewBox="0 0 15 15"
-            fill="none"
-            class="stroke-n-blue-text"
-            xmlns="http://www.w3.org/2000/svg"
-          >
-            <path
-              d="M.667 6.654 5.315.667v3.326c7.968 0 8.878 6.46 8.656 10.007l-.005-.027c-.334-1.79-.474-4.658-8.65-4.658v3.327z"
-              stroke-width="1.333"
-              stroke-linecap="round"
-              stroke-linejoin="round"
-            />
-          </svg>
-        </template>
-      </Button>
-    </div>
-    <div class="p-3 flex items-center justify-center">
-      <Button
-        label="I want to talk to an agents"
-        link
-        class="hover:!no-underline"
-      >
-        <template #icon>
-          <svg
-            width="15"
-            height="15"
-            viewBox="0 0 15 15"
-            fill="none"
-            class="stroke-n-blue-text"
-            xmlns="http://www.w3.org/2000/svg"
-          >
-            <path
-              d="M.667 6.654 5.315.667v3.326c7.968 0 8.878 6.46 8.656 10.007l-.005-.027c-.334-1.79-.474-4.658-8.65-4.658v3.327z"
-              stroke-width="1.333"
-              stroke-linecap="round"
-              stroke-linejoin="round"
-            />
-          </svg>
-        </template>
-      </Button>
-    </div>
-  </div>
-</template>

app/javascript/dashboard/components-next/message/bubbles/Template/Text.vue

@@ -1,14 +0,0 @@
-<script setup>
-defineProps({
-  message: {
-    type: Object,
-    required: true,
-  },
-});
-</script>
-
-<template>
-  <div class="bg-n-alpha-2 text-n-slate-12 rounded-xl p-3 max-w-80">
-    <span v-dompurify-html="message.content" class="prose prose-bubble" />
-  </div>
-</template>

app/javascript/dashboard/components-next/message/bubbles/Video.vue

@@ -47,7 +47,6 @@ const isReel = computed(() => {
           'max-w-48': isReel,
           'max-w-full': !isReel,
         }"
-        @click.stop
         @error="handleError"
       />
     </div>

app/javascript/dashboard/components-next/message/stories/Template/CallToAction.story.vue

@@ -1,21 +0,0 @@
-<script setup>
-import CallToAction from '../../bubbles/Template/CallToAction.vue';
-
-const message = {
-  content:
-    'We have super cool products going live! Pre-order and customize products. Contact us for more details',
-};
-</script>
-
-<template>
-  <Story
-    title="Components/Message Bubbles/Template/CallToAction"
-    :layout="{ type: 'grid', width: '600px' }"
-  >
-    <Variant title="Call To Action">
-      <div class="p-4 bg-n-background rounded-lg w-full min-w-4xl">
-        <CallToAction :message="message" />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/message/stories/Template/Card.story.vue

@@ -1,23 +0,0 @@
-<script setup>
-import Card from '../../bubbles/Template/Card.vue';
-
-const message = {
-  title: 'Two in one cake (1 pound)',
-  content: 'Customize your order for special occasions',
-  image_url:
-    'https://images.unsplash.com/photo-1506905925346-21bda4d32df4?w=500&h=300&fit=crop',
-};
-</script>
-
-<template>
-  <Story
-    title="Components/Message Bubbles/Template/Card"
-    :layout="{ type: 'grid', width: '600px' }"
-  >
-    <Variant title="Card">
-      <div class="p-4 bg-n-background rounded-lg w-full min-w-4xl">
-        <Card :message="message" />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/message/stories/Template/ListPicker.story.vue

@@ -1,21 +0,0 @@
-<script setup>
-import ListPicker from '../../bubbles/Template/ListPicker.vue';
-
-const message = {
-  content: `Hey there! Thanks for reaching out to us. Could you let us know
-what you need to help us better assist you? `,
-};
-</script>
-
-<template>
-  <Story
-    title="Components/Message Bubbles/Template/ListPicker"
-    :layout="{ type: 'grid', width: '600px' }"
-  >
-    <Variant title="ListPicker">
-      <div class="p-4 bg-n-background rounded-lg w-full min-w-4xl">
-        <ListPicker :message="message" />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/message/stories/Template/Media.story.vue

@@ -1,23 +0,0 @@
-<script setup>
-import Media from '../../bubbles/Template/Media.vue';
-
-const message = {
-  content:
-    'Welcome to our Diwali sale! Get flat 50% off on select items. Hurry now!',
-  image_url:
-    'https://images.unsplash.com/photo-1506905925346-21bda4d32df4?w=500&h=300&fit=crop',
-};
-</script>
-
-<template>
-  <Story
-    title="Components/Message Bubbles/Template/Media"
-    :layout="{ type: 'grid', width: '600px' }"
-  >
-    <Variant title="Image Media">
-      <div class="p-4 bg-n-background rounded-lg w-full min-w-4xl">
-        <Media :message="message" />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/message/stories/Template/QuickReply.story.vue

@@ -1,21 +0,0 @@
-<script setup>
-import QuickReply from '../../bubbles/Template/QuickReply.vue';
-
-const message = {
-  content: `Hey there! Thanks for reaching out to us. Could you let us know
-what you need to help us better assist you?`,
-};
-</script>
-
-<template>
-  <Story
-    title="Components/Message Bubbles/Template/QuickReply"
-    :layout="{ type: 'grid', width: '600px' }"
-  >
-    <Variant title="Quick Replies">
-      <div class="p-4 bg-n-background rounded-lg w-full min-w-4xl">
-        <QuickReply :message="message" />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/message/stories/Template/Text.story.vue

@@ -1,20 +0,0 @@
-<script setup>
-import Text from '../../bubbles/Template/Text.vue';
-
-const message = {
-  content: 'Hello John, how may we assist you?',
-};
-</script>
-
-<template>
-  <Story
-    title="Components/Message Bubbles/Template/Text"
-    :layout="{ type: 'grid', width: '600px' }"
-  >
-    <Variant title="Default Text">
-      <div class="p-4 bg-n-background rounded-lg w-full min-w-4xl">
-        <Text :message="message" />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/sidebar/MobileSidebarLauncher.vue

@@ -2,7 +2,6 @@
 import { computed } from 'vue';
 import { useRoute } from 'vue-router';
 import Button from 'dashboard/components-next/button/Button.vue';
-import ButtonGroup from 'dashboard/components-next/buttonGroup/ButtonGroup.vue';
 
 defineProps({
   isMobileSidebarOpen: {
@@ -46,17 +45,14 @@ const toggleSidebar = () => {
       },
     ]"
   >
-    <ButtonGroup
-      class="rounded-full bg-n-alpha-2 backdrop-blur-lg p-1 shadow hover:shadow-md"
-    >
+    <div class="rounded-full bg-n-alpha-2 p-1">
       <Button
         icon="i-lucide-menu"
-        no-animation
-        class="!rounded-full !bg-n-solid-3 dark:!bg-n-alpha-2 !text-n-slate-12 text-xl transition-all duration-200 ease-out hover:brightness-110"
+        class="!rounded-full !bg-n-solid-3 dark:!bg-n-alpha-2 !text-n-slate-12 text-xl"
         lg
         @click="toggleSidebar"
       />
-    </ButtonGroup>
+    </div>
   </div>
   <template v-else />
 </template>

app/javascript/dashboard/components-next/sidebar/Sidebar.vue

@@ -13,7 +13,6 @@ import { vOnClickOutside } from '@vueuse/components';
 import Button from 'dashboard/components-next/button/Button.vue';
 import SidebarGroup from './SidebarGroup.vue';
 import SidebarProfileMenu from './SidebarProfileMenu.vue';
-import SidebarChangelogCard from './SidebarChangelogCard.vue';
 import ChannelLeaf from './ChannelLeaf.vue';
 import SidebarAccountSwitcher from './SidebarAccountSwitcher.vue';
 import Logo from 'next/icon/Logo.vue';
@@ -33,15 +32,11 @@ const emit = defineEmits([
   'closeMobileSidebar',
 ]);
 
-const { accountScopedRoute, isOnChatwootCloud } = useAccount();
+const { accountScopedRoute } = useAccount();
 const store = useStore();
 const searchShortcut = useKbd([`$mod`, 'k']);
 const { t } = useI18n();
 
-const isACustomBrandedInstance = useMapGetter(
-  'globalConfig/isACustomBrandedInstance'
-);
-
 const toggleShortcutModalFn = show => {
   if (show) {
     emit('openKeyShortcutModal');
@@ -221,70 +216,26 @@ const menuItems = computed(() => {
       name: 'Captain',
       icon: 'i-woot-captain',
       label: t('SIDEBAR.CAPTAIN'),
-      activeOn: ['captain_assistants_create_index'],
       children: [
         {
-          name: 'FAQs',
-          label: t('SIDEBAR.CAPTAIN_RESPONSES'),
-          activeOn: [
-            'captain_assistants_responses_index',
-            'captain_assistants_responses_pending',
-          ],
-          to: accountScopedRoute('captain_assistants_index', {
-            navigationPath: 'captain_assistants_responses_index',
-          }),
+          name: 'Assistants',
+          label: t('SIDEBAR.CAPTAIN_ASSISTANTS'),
+          to: accountScopedRoute('captain_assistants_index'),
         },
         {
           name: 'Documents',
           label: t('SIDEBAR.CAPTAIN_DOCUMENTS'),
-          activeOn: ['captain_assistants_documents_index'],
-          to: accountScopedRoute('captain_assistants_index', {
-            navigationPath: 'captain_assistants_documents_index',
-          }),
+          to: accountScopedRoute('captain_documents_index'),
         },
         {
-          name: 'Scenarios',
-          label: t('SIDEBAR.CAPTAIN_SCENARIOS'),
-          activeOn: ['captain_assistants_scenarios_index'],
-          to: accountScopedRoute('captain_assistants_index', {
-            navigationPath: 'captain_assistants_scenarios_index',
-          }),
-        },
-        {
-          name: 'Playground',
-          label: t('SIDEBAR.CAPTAIN_PLAYGROUND'),
-          activeOn: ['captain_assistants_playground_index'],
-          to: accountScopedRoute('captain_assistants_index', {
-            navigationPath: 'captain_assistants_playground_index',
-          }),
-        },
-        {
-          name: 'Inboxes',
-          label: t('SIDEBAR.CAPTAIN_INBOXES'),
-          activeOn: ['captain_assistants_inboxes_index'],
-          to: accountScopedRoute('captain_assistants_index', {
-            navigationPath: 'captain_assistants_inboxes_index',
-          }),
+          name: 'Responses',
+          label: t('SIDEBAR.CAPTAIN_RESPONSES'),
+          to: accountScopedRoute('captain_responses_index'),
         },
         {
           name: 'Tools',
           label: t('SIDEBAR.CAPTAIN_TOOLS'),
-          activeOn: ['captain_tools_index'],
-          to: accountScopedRoute('captain_assistants_index', {
-            navigationPath: 'captain_tools_index',
-          }),
-        },
-        {
-          name: 'Settings',
-          label: t('SIDEBAR.CAPTAIN_SETTINGS'),
-          activeOn: [
-            'captain_assistants_settings_index',
-            'captain_assistants_guidelines_index',
-            'captain_assistants_guardrails_index',
-          ],
-          to: accountScopedRoute('captain_assistants_index', {
-            navigationPath: 'captain_assistants_settings_index',
-          }),
+          to: accountScopedRoute('captain_tools_index'),
         },
       ],
     },
@@ -581,20 +532,20 @@ const menuItems = computed(() => {
     ]"
   >
     <section class="grid gap-2 mt-2 mb-4">
-      <div class="flex gap-2 items-center px-2 min-w-0">
-        <div class="grid flex-shrink-0 place-content-center size-6">
+      <div class="flex items-center min-w-0 gap-2 px-2">
+        <div class="grid flex-shrink-0 size-6 place-content-center">
           <Logo class="size-4" />
         </div>
         <div class="flex-shrink-0 w-px h-3 bg-n-strong" />
         <SidebarAccountSwitcher
-          class="flex-grow -mx-1 min-w-0"
+          class="flex-grow min-w-0 -mx-1"
           @show-create-account-modal="emit('showCreateAccountModal')"
         />
       </div>
       <div class="flex gap-2 px-2">
         <RouterLink
           :to="{ name: 'search' }"
-          class="flex gap-2 items-center px-2 py-1 w-full h-7 rounded-lg outline outline-1 outline-n-weak bg-n-solid-3 dark:bg-n-black/30"
+          class="flex items-center w-full gap-2 px-2 py-1 rounded-lg h-7 outline outline-1 outline-n-weak bg-n-solid-3 dark:bg-n-black/30"
         >
           <span class="flex-shrink-0 i-lucide-search size-4 text-n-slate-11" />
           <span class="flex-grow text-left">
@@ -619,7 +570,7 @@ const menuItems = computed(() => {
         </ComposeConversation>
       </div>
     </section>
-    <nav class="grid overflow-y-scroll flex-grow gap-2 px-2 pb-5 no-scrollbar">
+    <nav class="grid flex-grow gap-2 px-2 pb-5 overflow-y-scroll no-scrollbar">
       <ul class="flex flex-col gap-1.5 m-0 list-none">
         <SidebarGroup
           v-for="item in menuItems"
@@ -629,21 +580,11 @@ const menuItems = computed(() => {
       </ul>
     </nav>
     <section
-      class="flex flex-col flex-shrink-0 relative gap-1 justify-between items-center"
+      class="p-1 border-t border-n-weak shadow-[0px_-2px_4px_0px_rgba(27,28,29,0.02)] flex-shrink-0 flex justify-between gap-2 items-center"
     >
-      <div
-        class="pointer-events-none absolute inset-x-0 -top-[31px] h-8 bg-gradient-to-t from-n-solid-2 to-transparent"
+      <SidebarProfileMenu
+        @open-key-shortcut-modal="emit('openKeyShortcutModal')"
       />
-      <SidebarChangelogCard
-        v-if="isOnChatwootCloud && !isACustomBrandedInstance"
-      />
-      <div
-        class="p-1 flex-shrink-0 flex w-full justify-between z-10 gap-2 items-center border-t border-n-weak shadow-[0px_-2px_4px_0px_rgba(27,28,29,0.02)]"
-      >
-        <SidebarProfileMenu
-          @open-key-shortcut-modal="emit('openKeyShortcutModal')"
-        />
-      </div>
     </section>
   </aside>
 </template>

app/javascript/dashboard/components-next/sidebar/SidebarChangelogCard.vue

@@ -1,110 +0,0 @@
-<script setup>
-import { ref, computed, onMounted } from 'vue';
-import GroupedStackedChangelogCard from 'dashboard/components-next/changelog-card/GroupedStackedChangelogCard.vue';
-import { useUISettings } from 'dashboard/composables/useUISettings';
-import changelogAPI from 'dashboard/api/changelog';
-
-const MAX_DISMISSED_SLUGS = 5;
-
-const { uiSettings, updateUISettings } = useUISettings();
-const posts = ref([]);
-const currentIndex = ref(0);
-const dismissingCards = ref([]);
-const isLoading = ref(false);
-
-// Get current dismissed slugs from ui_settings
-const dismissedSlugs = computed(() => {
-  return uiSettings.value.changelog_dismissed_slugs || [];
-});
-
-// Get un dismissed posts - these are the changelog posts that should be shown
-const unDismissedPosts = computed(() => {
-  return posts.value.filter(post => !dismissedSlugs.value.includes(post.slug));
-});
-
-// Fetch changelog posts from API
-const fetchChangelog = async () => {
-  isLoading.value = true;
-
-  try {
-    const response = await changelogAPI.fetchFromHub();
-    posts.value = response.data.posts || [];
-
-    // Clean up dismissed slugs - remove any that are no longer in the current feed
-    const currentSlugs = posts.value.map(post => post.slug);
-    const cleanedDismissedSlugs = dismissedSlugs.value.filter(slug =>
-      currentSlugs.includes(slug)
-    );
-
-    // Update ui_settings if cleanup occurred
-    if (cleanedDismissedSlugs.length !== dismissedSlugs.value.length) {
-      updateUISettings({
-        changelog_dismissed_slugs: cleanedDismissedSlugs,
-      });
-    }
-    // eslint-disable-next-line no-empty
-  } catch (err) {
-  } finally {
-    isLoading.value = false;
-  }
-};
-
-// Dismiss a changelog post
-const dismissPost = slug => {
-  const currentDismissed = [...dismissedSlugs.value];
-
-  // Add new slug if not already present
-  if (!currentDismissed.includes(slug)) {
-    currentDismissed.push(slug);
-
-    // Keep only the most recent MAX_DISMISSED_SLUGS entries
-    if (currentDismissed.length > MAX_DISMISSED_SLUGS) {
-      currentDismissed.shift(); // Remove oldest entry
-    }
-
-    updateUISettings({
-      changelog_dismissed_slugs: currentDismissed,
-    });
-  }
-};
-
-const handleDismiss = slug => {
-  dismissingCards.value.push(slug);
-  setTimeout(() => {
-    dismissPost(slug);
-    dismissingCards.value = dismissingCards.value.filter(s => s !== slug);
-    if (currentIndex.value >= unDismissedPosts.value.length)
-      currentIndex.value = 0;
-  }, 200);
-};
-
-const handleReadMore = () => {
-  const currentPost = unDismissedPosts.value[currentIndex.value];
-  if (currentPost?.slug) {
-    window.open(`https://www.chatwoot.com/blog/${currentPost.slug}`, '_blank');
-  }
-};
-
-const handleImgClick = ({ index }) => {
-  currentIndex.value = index;
-  handleReadMore();
-};
-
-onMounted(() => {
-  fetchChangelog();
-});
-</script>
-
-<template>
-  <GroupedStackedChangelogCard
-    v-if="unDismissedPosts.length > 0"
-    :posts="unDismissedPosts"
-    :current-index="currentIndex"
-    :dismissing-slugs="dismissingCards"
-    class="min-h-[240px] z-10"
-    @read-more="handleReadMore"
-    @dismiss="handleDismiss"
-    @img-click="handleImgClick"
-  />
-  <template v-else />
-</template>

app/javascript/dashboard/components-next/sidebar/provider.js

@@ -19,46 +19,19 @@ export function useSidebarContext() {
     return '/';
   };
 
-  // Helper to find route definition by name without resolving
-  const findRouteByName = name => {
-    const routes = router.getRoutes();
-    return routes.find(route => route.name === name);
-  };
-
   const resolvePermissions = to => {
-    if (!to) return [];
-
-    // If navigationPath param exists, get the target route definition
-    if (to.params?.navigationPath) {
-      const targetRoute = findRouteByName(to.params.navigationPath);
-      return targetRoute?.meta?.permissions ?? [];
-    }
-
-    return router.resolve(to)?.meta?.permissions ?? [];
+    if (to) return router.resolve(to)?.meta?.permissions ?? [];
+    return [];
   };
 
   const resolveFeatureFlag = to => {
-    if (!to) return '';
-
-    // If navigationPath param exists, get the target route definition
-    if (to.params?.navigationPath) {
-      const targetRoute = findRouteByName(to.params.navigationPath);
-      return targetRoute?.meta?.featureFlag || '';
-    }
-
-    return router.resolve(to)?.meta?.featureFlag || '';
+    if (to) return router.resolve(to)?.meta?.featureFlag || '';
+    return '';
   };
 
   const resolveInstallationType = to => {
-    if (!to) return [];
-
-    // If navigationPath param exists, get the target route definition
-    if (to.params?.navigationPath) {
-      const targetRoute = findRouteByName(to.params.navigationPath);
-      return targetRoute?.meta?.installationTypes || [];
-    }
-
-    return router.resolve(to)?.meta?.installationTypes || [];
+    if (to) return router.resolve(to)?.meta?.installationTypes || [];
+    return [];
   };
 
   const isAllowed = to => {

app/javascript/dashboard/components-next/tabbar/TabBar.vue

@@ -1,7 +1,5 @@
 <script setup>
-import { computed, ref, onMounted, nextTick } from 'vue';
-import { useResizeObserver } from '@vueuse/core';
-
+import { computed } from 'vue';
 const props = defineProps({
   initialActiveTab: {
     type: Number,
@@ -24,32 +22,6 @@ const emit = defineEmits(['tabChanged']);
 
 const activeTab = computed(() => props.initialActiveTab);
 
-const tabRefs = ref([]);
-const indicatorStyle = ref({});
-const enableTransition = ref(false);
-
-const activeElement = computed(() => tabRefs.value[activeTab.value]);
-
-const updateIndicator = () => {
-  if (!activeElement.value) return;
-
-  indicatorStyle.value = {
-    left: `${activeElement.value.offsetLeft}px`,
-    width: `${activeElement.value.offsetWidth}px`,
-  };
-};
-
-useResizeObserver(activeElement, () => {
-  if (enableTransition.value || !activeElement.value) updateIndicator();
-});
-
-onMounted(() => {
-  updateIndicator();
-  nextTick(() => {
-    enableTransition.value = true;
-  });
-});
-
 const selectTab = index => {
   emit('tabChanged', props.tabs[index]);
 };
@@ -65,30 +37,20 @@ const showDivider = index => {
 </script>
 
 <template>
-  <div
-    class="relative flex items-center h-8 rounded-lg bg-n-alpha-1 w-fit transition-all duration-200 ease-out has-[button:active]:scale-[1.01]"
-  >
-    <div
-      class="absolute rounded-lg bg-n-solid-active shadow-sm pointer-events-none h-8 outline-1 outline outline-n-container inset-y-0"
-      :class="{ 'transition-all duration-300 ease-out': enableTransition }"
-      :style="indicatorStyle"
-    />
-
+  <div class="flex items-center h-8 rounded-lg bg-n-alpha-1 w-fit">
     <template v-for="(tab, index) in tabs" :key="index">
       <button
-        :ref="el => (tabRefs[index] = el)"
-        class="relative z-10 px-4 truncate py-1.5 text-sm border-0 outline-1 outline-transparent rounded-lg transition-all duration-200 ease-out hover:text-n-brand active:scale-[1.02]"
+        class="relative px-4 truncate py-1.5 text-sm border-0 outline-1 outline rounded-lg transition-colors duration-300 ease-in-out hover:text-n-brand"
         :class="[
           activeTab === index
-            ? 'text-n-blue-text scale-100'
-            : 'text-n-slate-10 scale-[0.98]',
+            ? 'text-n-blue-text bg-n-solid-active outline-n-container dark:outline-transparent'
+            : 'text-n-slate-10 outline-transparent h-8',
         ]"
         @click="selectTab(index)"
       >
         {{ tab.label }} {{ tab.count ? `(${tab.count})` : '' }}
       </button>
       <div
-        v-if="index < tabs.length - 1"
         class="w-px h-3.5 rounded my-auto transition-colors duration-300 ease-in-out"
         :class="
           showDivider(index)

app/javascript/dashboard/components/buttons/ResolveAction.vue

@@ -15,7 +15,6 @@ import {
   CMD_RESOLVE_CONVERSATION,
 } from 'dashboard/helper/commandbar/events';
 
-import ButtonGroup from 'dashboard/components-next/buttonGroup/ButtonGroup.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 
 const store = useStore();
@@ -134,7 +133,7 @@ useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
 
 <template>
   <div class="relative flex items-center justify-end resolve-actions">
-    <ButtonGroup
+    <div
       class="rounded-lg shadow outline-1 outline flex-shrink-0"
       :class="!showOpenButton ? 'outline-n-container' : 'outline-transparent'"
     >
@@ -143,7 +142,6 @@ useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
         :label="t('CONVERSATION.HEADER.RESOLVE_ACTION')"
         size="sm"
         color="slate"
-        no-animation
         class="ltr:rounded-r-none rtl:rounded-l-none !outline-0"
         :is-loading="isLoading"
         @click="onCmdResolveConversation"
@@ -153,7 +151,6 @@ useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
         :label="t('CONVERSATION.HEADER.REOPEN_ACTION')"
         size="sm"
         color="slate"
-        no-animation
         class="ltr:rounded-r-none rtl:rounded-l-none !outline-0"
         :is-loading="isLoading"
         @click="onCmdOpenConversation"
@@ -163,7 +160,6 @@ useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
         :label="t('CONVERSATION.HEADER.OPEN_ACTION')"
         size="sm"
         color="slate"
-        no-animation
         :is-loading="isLoading"
         @click="onCmdOpenConversation"
       />
@@ -173,13 +169,12 @@ useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
         icon="i-lucide-chevron-down"
         :disabled="isLoading"
         size="sm"
-        no-animation
         class="ltr:rounded-l-none rtl:rounded-r-none !outline-0"
         color="slate"
         trailing-icon
         @click="openDropdown"
       />
-    </ButtonGroup>
+    </div>
     <div
       v-if="showActionsDropdown"
       v-on-clickaway="closeDropdown"

app/javascript/dashboard/components/widgets/WootWriter/Editor.vue

@@ -302,16 +302,7 @@ function isBodyEmpty(content) {
 }
 
 function handleEmptyBodyWithSignature() {
-  const { schema, tr, doc } = state;
-
-  const isEmptyParagraph = node =>
-    node && node.type === schema.nodes.paragraph && node.content.size === 0;
-
-  // Check if empty paragraph already exists to prevent duplicates when toggling signatures
-  if (isEmptyParagraph(doc.firstChild)) {
-    focusEditorInputField('start');
-    return;
-  }
+  const { schema, tr } = state;
 
   // create a paragraph node and
   // start a transaction to append it at the end

app/javascript/dashboard/components/widgets/WootWriter/EditorModeToggle.vue

@@ -59,7 +59,7 @@ const translateValue = computed(() => {
 
 <template>
   <button
-    class="flex items-center w-auto h-8 p-1 transition-all border rounded-full bg-n-alpha-2 group relative duration-300 ease-in-out z-0 active:scale-[0.995] active:duration-75"
+    class="flex items-center w-auto h-8 p-1 transition-all border rounded-full bg-n-alpha-2 group relative duration-300 ease-in-out z-0"
     :disabled="disabled"
     :class="{
       'cursor-not-allowed': disabled,

app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/LabelActions.vue

@@ -1,129 +1,100 @@
-<script setup>
-import { ref, computed } from 'vue';
-import { useI18n } from 'vue-i18n';
-import { useMapGetter } from 'dashboard/composables/store';
-import { vOnClickOutside } from '@vueuse/components';
-
+<script>
+import { mapGetters } from 'vuex';
 import NextButton from 'dashboard/components-next/button/Button.vue';
-import Input from 'dashboard/components-next/input/Input.vue';
 
-const emit = defineEmits(['close', 'assign']);
-
-const { t } = useI18n();
-
-const labels = useMapGetter('labels/getLabels');
-
-const query = ref('');
-const selectedLabels = ref([]);
-
-const filteredLabels = computed(() => {
-  if (!query.value) return labels.value;
-  return labels.value.filter(label =>
-    label.title.toLowerCase().includes(query.value.toLowerCase())
-  );
-});
-
-const hasLabels = computed(() => labels.value.length > 0);
-const hasFilteredLabels = computed(() => filteredLabels.value.length > 0);
-
-const isLabelSelected = label => {
-  return selectedLabels.value.includes(label);
-};
-
-const onClose = () => {
-  emit('close');
-};
-
-const handleAssign = () => {
-  if (selectedLabels.value.length > 0) {
-    emit('assign', selectedLabels.value);
-  }
+export default {
+  components: {
+    NextButton,
+  },
+  emits: ['update', 'close', 'assign'],
+  data() {
+    return {
+      query: '',
+      selectedLabels: [],
+    };
+  },
+  computed: {
+    ...mapGetters({ labels: 'labels/getLabels' }),
+    filteredLabels() {
+      return this.labels.filter(label =>
+        label.title.toLowerCase().includes(this.query.toLowerCase())
+      );
+    },
+  },
+  methods: {
+    isLabelSelected(label) {
+      return this.selectedLabels.includes(label);
+    },
+    assignLabels(key) {
+      this.$emit('update', key);
+    },
+    onClose() {
+      this.$emit('close');
+    },
+  },
 };
 </script>
 
 <template>
-  <div
-    v-on-click-outside="onClose"
-    class="absolute ltr:right-2 rtl:left-2 top-12 origin-top-right z-20 w-60 bg-n-alpha-3 backdrop-blur-[100px] border-n-weak rounded-lg border border-solid shadow-md"
-    role="dialog"
-    aria-labelledby="label-dialog-title"
-  >
+  <div v-on-clickaway="onClose" class="labels-container">
     <div class="triangle">
       <svg height="12" viewBox="0 0 24 12" width="24">
         <path d="M20 12l-8-8-12 12" fill-rule="evenodd" stroke-width="1px" />
       </svg>
     </div>
-    <div class="flex items-center justify-between p-2.5">
-      <span class="text-sm font-medium">{{
-        t('BULK_ACTION.LABELS.ASSIGN_LABELS')
-      }}</span>
+    <div class="flex items-center justify-between header">
+      <span>{{ $t('BULK_ACTION.LABELS.ASSIGN_LABELS') }}</span>
       <NextButton ghost xs slate icon="i-lucide-x" @click="onClose" />
     </div>
-    <div class="flex flex-col max-h-60 min-h-0">
-      <header class="py-2 px-2.5">
-        <Input
-          v-model="query"
-          type="search"
-          :placeholder="t('BULK_ACTION.SEARCH_INPUT_PLACEHOLDER')"
-          icon-left="i-lucide-search"
-          size="sm"
-          class="w-full"
-          :aria-label="t('BULK_ACTION.SEARCH_INPUT_PLACEHOLDER')"
-        />
+    <div class="labels-list">
+      <header class="labels-list__header">
+        <div
+          class="flex items-center justify-between h-8 gap-2 label-list-search"
+        >
+          <fluent-icon icon="search" class="search-icon" size="16" />
+          <input
+            v-model="query"
+            type="search"
+            :placeholder="$t('BULK_ACTION.SEARCH_INPUT_PLACEHOLDER')"
+            class="reset-base !outline-0 !text-sm label--search_input"
+          />
+        </div>
       </header>
-      <ul
-        v-if="hasLabels"
-        class="flex-1 overflow-y-auto m-0 list-none"
-        role="listbox"
-        :aria-label="t('BULK_ACTION.LABELS.ASSIGN_LABELS')"
-      >
-        <li v-if="!hasFilteredLabels" class="p-2 text-center">
-          <span class="text-sm text-n-slate-11">{{
-            t('BULK_ACTION.LABELS.NO_LABELS_FOUND')
-          }}</span>
-        </li>
+      <ul class="labels-list__body">
         <li
           v-for="label in filteredLabels"
           :key="label.id"
-          class="my-1 mx-0 py-0 px-2.5"
-          role="option"
-          :aria-selected="isLabelSelected(label.title)"
+          class="label__list-item"
         >
           <label
-            class="items-center rounded-md cursor-pointer flex py-1 px-2.5 hover:bg-n-slate-3 dark:hover:bg-n-solid-3 has-[:checked]:bg-n-slate-2"
+            class="item"
+            :class="{ 'label-selected': isLabelSelected(label.title) }"
           >
             <input
               v-model="selectedLabels"
               type="checkbox"
               :value="label.title"
-              class="my-0 ltr:mr-2.5 rtl:ml-2.5"
-              :aria-label="label.title"
+              class="label-checkbox"
             />
             <span
-              class="overflow-hidden flex-grow w-full text-sm whitespace-nowrap text-ellipsis"
+              class="overflow-hidden label-title whitespace-nowrap text-ellipsis"
             >
               {{ label.title }}
             </span>
             <span
-              class="rounded-md h-3 w-3 flex-shrink-0 border border-solid border-n-weak"
+              class="label-pill"
               :style="{ backgroundColor: label.color }"
             />
           </label>
         </li>
       </ul>
-      <div v-else class="p-2 text-center">
-        <span class="text-sm text-n-slate-11">{{
-          t('CONTACTS_BULK_ACTIONS.NO_LABELS_FOUND')
-        }}</span>
-      </div>
-      <footer class="p-2">
+      <footer class="labels-list__footer">
         <NextButton
           sm
           type="submit"
-          class="w-full"
-          :label="t('BULK_ACTION.LABELS.ASSIGN_SELECTED_LABELS')"
+          :label="$t('BULK_ACTION.LABELS.ASSIGN_SELECTED_LABELS')"
           :disabled="!selectedLabels.length"
-          @click="handleAssign"
+          @click="$emit('assign', selectedLabels)"
         />
       </footer>
     </div>
@@ -131,11 +102,107 @@ const handleAssign = () => {
 </template>
 
 <style scoped lang="scss">
-.triangle {
-  @apply block z-10 absolute text-left -top-3 ltr:right-[--triangle-position] rtl:left-[--triangle-position];
+.labels-list {
+  @apply flex flex-col max-h-[15rem] min-h-[auto];
 
-  svg path {
-    @apply fill-n-alpha-3 backdrop-blur-[100px]  stroke-n-weak;
+  .labels-list__header {
+    @apply bg-n-alpha-3 backdrop-blur-[100px] py-0 px-2.5;
+  }
+
+  .labels-list__body {
+    @apply flex-1 overflow-y-auto py-2.5 mx-0;
+  }
+
+  .labels-list__footer {
+    @apply p-2;
+
+    button {
+      @apply w-full;
+
+      .button__content {
+        @apply text-center;
+      }
+    }
   }
 }
+
+.label-list-search {
+  @apply bg-n-alpha-black2 py-0 px-2.5 border border-solid border-n-strong rounded-md;
+
+  .search-icon {
+    @apply text-n-slate-10;
+  }
+
+  .label--search_input {
+    @apply border-0 text-xs m-0 dark:bg-transparent bg-transparent h-[unset] w-full;
+  }
+}
+
+.labels-container {
+  @apply absolute ltr:right-2 rtl:left-2 top-12 origin-top-right w-auto z-20 max-w-[15rem] min-w-[15rem] bg-n-alpha-3 backdrop-blur-[100px] border-n-weak rounded-lg border border-solid shadow-md;
+
+  .header {
+    @apply p-2.5;
+
+    span {
+      @apply text-sm font-medium;
+    }
+  }
+
+  .container {
+    @apply max-h-[15rem] overflow-y-auto;
+
+    .label__list-container {
+      @apply h-full;
+    }
+  }
+
+  .triangle {
+    @apply block z-10 absolute text-left -top-3 ltr:right-[--triangle-position] rtl:left-[--triangle-position];
+
+    svg path {
+      @apply fill-n-alpha-3 backdrop-blur-[100px]  stroke-n-weak;
+    }
+  }
+}
+
+ul {
+  @apply m-0 list-none;
+}
+
+.labels-placeholder {
+  @apply p-2;
+}
+
+.label__list-item {
+  @apply my-1 mx-0 py-0 px-2.5;
+
+  .item {
+    @apply items-center rounded-md cursor-pointer flex py-1 px-2.5 hover:bg-n-slate-3 dark:hover:bg-n-solid-3;
+
+    &.label-selected {
+      @apply bg-n-slate-2;
+    }
+
+    span {
+      @apply text-sm;
+    }
+
+    .label-checkbox {
+      @apply my-0 ltr:mr-2.5 rtl:ml-2.5;
+    }
+
+    .label-title {
+      @apply flex-grow w-full;
+    }
+
+    .label-pill {
+      @apply rounded-md h-3 w-3 flex-shrink-0 border border-solid border-n-weak;
+    }
+  }
+}
+
+.search-container {
+  @apply bg-n-alpha-3 backdrop-blur-[100px] py-0 px-2.5 sticky top-0 z-20;
+}
 </style>

app/javascript/dashboard/composables/useAutomationValues.js

@@ -14,7 +14,7 @@ import {
 } from 'dashboard/constants/automation';
 
 /**
- * This is a shared composables that holds utilities used to build dropdown and file options
+ * This is a shared composables that holds utilites used to build dropdown and file options
  * @returns {Object} An object containing various automation-related functions and computed properties.
  */
 export default function useAutomationValues() {

app/javascript/dashboard/helper/scriptHelpers.js

@@ -21,7 +21,7 @@ export const initializeAudioAlerts = user => {
     enable_audio_alerts: audioAlertType,
     alert_if_unread_assigned_conversation_exist: alertIfUnreadConversationExist,
     notification_tone: audioAlertTone,
-    // UI Settings can be undefined initially as we don't send the
+    // UI Settings can be undefined initally as we don't send the
     // entire payload for the user during the signup process.
   } = uiSettings || {};
 

app/javascript/dashboard/i18n/locale/am/bulkActions.json

@@ -24,7 +24,7 @@
     },
     "LABELS": {
       "ASSIGN_LABELS": "Assign labels",
-      "NO_LABELS_FOUND": "No labels found",
+      "NO_LABELS_FOUND": "No labels found for",
       "ASSIGN_SELECTED_LABELS": "Assign selected labels",
       "ASSIGN_SUCCESFUL": "Labels assigned successfully.",
       "ASSIGN_FAILED": "Failed to assign labels. Please try again."

app/javascript/dashboard/i18n/locale/am/contact.json

@@ -571,27 +571,6 @@
       "ACTIVE_EMPTY_STATE_TITLE": "በአሁኑ ጊዜ ንቁ እውቂያዎች የሉም 🌙"
     }
   },
-  "CONTACTS_BULK_ACTIONS": {
-    "ASSIGN_LABELS": "Assign Labels",
-    "ASSIGN_LABELS_SUCCESS": "Labels assigned successfully.",
-    "ASSIGN_LABELS_FAILED": "Failed to assign labels",
-    "DESCRIPTION": "Select the labels you want to add to the selected contacts.",
-    "NO_LABELS_FOUND": "No labels available yet.",
-    "SELECTED_COUNT": "{count} selected",
-    "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})",
-    "DELETE_CONTACTS": "Delete",
-    "DELETE_SUCCESS": "Contacts deleted successfully.",
-    "DELETE_FAILED": "Failed to delete contacts.",
-    "DELETE_DIALOG": {
-      "TITLE": "Delete selected contacts",
-      "SINGULAR_TITLE": "Delete selected contact",
-      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
-      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
-      "CONFIRM_MULTIPLE": "Delete contacts",
-      "CONFIRM_SINGLE": "Delete contact"
-    }
-  },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {
       "ERROR_MESSAGE": "We couldn’t complete the search. Please try again."

app/javascript/dashboard/i18n/locale/am/integrations.json

@@ -863,7 +863,6 @@
     },
     "RESPONSES": {
       "HEADER": "FAQs",
-      "PENDING_FAQS": "Pending FAQs",
       "ADD_NEW": "Create new FAQ",
       "DOCUMENTABLE": {
         "CONVERSATION": "Conversation #{id}"
@@ -903,10 +902,6 @@
         "APPROVED": "Approved",
         "ALL": "All"
       },
-      "PENDING_BANNER": {
-        "TITLE": "Captain has found some FAQs your customers were looking for.",
-        "ACTION": "Click here to review"
-      },
       "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
       "CREATE": {
         "TITLE": "Add an FAQ",
@@ -937,15 +932,13 @@
         "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
       },
       "OPTIONS": {
-        "APPROVE": "Approve",
-        "EDIT_RESPONSE": "Edit",
-        "DELETE_RESPONSE": "Delete"
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "NO_PENDING_TITLE": "There are no more pending FAQs to review",
         "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
-        "CLEAR_SEARCH": "Clear active filters",
         "FEATURE_SPOTLIGHT": {
           "TITLE": "Captain FAQ",
           "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."

app/javascript/dashboard/i18n/locale/am/report.json

@@ -51,7 +51,6 @@
     },
     "DATE_RANGE_OPTIONS": {
       "LAST_7_DAYS": "Last 7 days",
-      "LAST_14_DAYS": "Last 14 days",
       "LAST_30_DAYS": "Last 30 days",
       "LAST_3_MONTHS": "Last 3 months",
       "LAST_6_MONTHS": "Last 6 months",
@@ -267,8 +266,6 @@
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
     "FILTER_DROPDOWN_LABEL": "Select Inbox",
-    "ALL_INBOXES": "All Inboxes",
-    "SEARCH_INBOX": "Search Inbox",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Conversations",
@@ -470,13 +467,6 @@
       "CONVERSATIONS": "{count} conversations",
       "DOWNLOAD_REPORT": "Download report"
     },
-    "RESOLUTION_HEATMAP": {
-      "HEADER": "Resolutions",
-      "NO_CONVERSATIONS": "No conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
-      "DOWNLOAD_REPORT": "Download report"
-    },
     "AGENT_CONVERSATIONS": {
       "HEADER": "Conversations by agents",
       "LOADING_MESSAGE": "Loading agent metrics...",

app/javascript/dashboard/i18n/locale/ar/bulkActions.json

@@ -24,7 +24,7 @@
     },
     "LABELS": {
       "ASSIGN_LABELS": "إضافة وسم",
-      "NO_LABELS_FOUND": "لم يتم العثور على تصنيفات",
+      "NO_LABELS_FOUND": "لم يتم العثور على تسميات لـ",
       "ASSIGN_SELECTED_LABELS": "تعيين التسميات المحددة",
       "ASSIGN_SUCCESFUL": "تم تعيين التسميات بنجاح.",
       "ASSIGN_FAILED": "فشل في تعيين التسميات ، الرجاء المحاولة مرة أخرى."

app/javascript/dashboard/i18n/locale/ar/contact.json

@@ -571,27 +571,6 @@
       "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
     }
   },
-  "CONTACTS_BULK_ACTIONS": {
-    "ASSIGN_LABELS": "تعيين التسميات",
-    "ASSIGN_LABELS_SUCCESS": "تم تعيين التسميات بنجاح.",
-    "ASSIGN_LABELS_FAILED": "Failed to assign labels",
-    "DESCRIPTION": "Select the labels you want to add to the selected contacts.",
-    "NO_LABELS_FOUND": "No labels available yet.",
-    "SELECTED_COUNT": "{count} selected",
-    "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})",
-    "DELETE_CONTACTS": "حذف",
-    "DELETE_SUCCESS": "Contacts deleted successfully.",
-    "DELETE_FAILED": "Failed to delete contacts.",
-    "DELETE_DIALOG": {
-      "TITLE": "Delete selected contacts",
-      "SINGULAR_TITLE": "Delete selected contact",
-      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
-      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
-      "CONFIRM_MULTIPLE": "Delete contacts",
-      "CONFIRM_SINGLE": "حذف جهة الاتصال"
-    }
-  },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {
       "ERROR_MESSAGE": "We couldn’t complete the search. Please try again."

app/javascript/dashboard/i18n/locale/ar/integrations.json

@@ -863,7 +863,6 @@
     },
     "RESPONSES": {
       "HEADER": "FAQs",
-      "PENDING_FAQS": "Pending FAQs",
       "ADD_NEW": "Create new FAQ",
       "DOCUMENTABLE": {
         "CONVERSATION": "Conversation #{id}"
@@ -903,10 +902,6 @@
         "APPROVED": "Approved",
         "ALL": "الكل"
       },
-      "PENDING_BANNER": {
-        "TITLE": "Captain has found some FAQs your customers were looking for.",
-        "ACTION": "Click here to review"
-      },
       "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
       "CREATE": {
         "TITLE": "Add an FAQ",
@@ -937,15 +932,13 @@
         "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
       },
       "OPTIONS": {
-        "APPROVE": "Approve",
-        "EDIT_RESPONSE": "تعديل",
-        "DELETE_RESPONSE": "حذف"
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "NO_PENDING_TITLE": "There are no more pending FAQs to review",
         "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
-        "CLEAR_SEARCH": "Clear active filters",
         "FEATURE_SPOTLIGHT": {
           "TITLE": "Captain FAQ",
           "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."

app/javascript/dashboard/i18n/locale/ar/report.json

@@ -51,7 +51,6 @@
     },
     "DATE_RANGE_OPTIONS": {
       "LAST_7_DAYS": "آخر 7 أيام",
-      "LAST_14_DAYS": "آخر 14 يوماً",
       "LAST_30_DAYS": "آخر 30 يوماً",
       "LAST_3_MONTHS": "آخر 3 أشهر",
       "LAST_6_MONTHS": "آخر 6 أشهر",
@@ -267,8 +266,6 @@
     "NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.",
     "DOWNLOAD_INBOX_REPORTS": "تحميل تقارير صندوق الوارد",
     "FILTER_DROPDOWN_LABEL": "اختر صندوق الوارد",
-    "ALL_INBOXES": "All Inboxes",
-    "SEARCH_INBOX": "Search Inbox",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "المحادثات",
@@ -470,13 +467,6 @@
       "CONVERSATIONS": "{count} conversations",
       "DOWNLOAD_REPORT": "تنزيل التقرير"
     },
-    "RESOLUTION_HEATMAP": {
-      "HEADER": "Resolutions",
-      "NO_CONVERSATIONS": "No conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
-      "DOWNLOAD_REPORT": "تنزيل التقرير"
-    },
     "AGENT_CONVERSATIONS": {
       "HEADER": "المحادثات من قبل الوكلاء",
       "LOADING_MESSAGE": "جاري تحميل مقاييس الوكيل...",

app/javascript/dashboard/i18n/locale/az/bulkActions.json

@@ -24,7 +24,7 @@
     },
     "LABELS": {
       "ASSIGN_LABELS": "Assign labels",
-      "NO_LABELS_FOUND": "No labels found",
+      "NO_LABELS_FOUND": "No labels found for",
       "ASSIGN_SELECTED_LABELS": "Assign selected labels",
       "ASSIGN_SUCCESFUL": "Labels assigned successfully.",
       "ASSIGN_FAILED": "Failed to assign labels. Please try again."

app/javascript/dashboard/i18n/locale/az/contact.json

@@ -571,27 +571,6 @@
       "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
     }
   },
-  "CONTACTS_BULK_ACTIONS": {
-    "ASSIGN_LABELS": "Assign Labels",
-    "ASSIGN_LABELS_SUCCESS": "Labels assigned successfully.",
-    "ASSIGN_LABELS_FAILED": "Failed to assign labels",
-    "DESCRIPTION": "Select the labels you want to add to the selected contacts.",
-    "NO_LABELS_FOUND": "No labels available yet.",
-    "SELECTED_COUNT": "{count} selected",
-    "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})",
-    "DELETE_CONTACTS": "Delete",
-    "DELETE_SUCCESS": "Contacts deleted successfully.",
-    "DELETE_FAILED": "Failed to delete contacts.",
-    "DELETE_DIALOG": {
-      "TITLE": "Delete selected contacts",
-      "SINGULAR_TITLE": "Delete selected contact",
-      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
-      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
-      "CONFIRM_MULTIPLE": "Delete contacts",
-      "CONFIRM_SINGLE": "Delete contact"
-    }
-  },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {
       "ERROR_MESSAGE": "We couldn’t complete the search. Please try again."

app/javascript/dashboard/i18n/locale/az/integrations.json

@@ -863,7 +863,6 @@
     },
     "RESPONSES": {
       "HEADER": "FAQs",
-      "PENDING_FAQS": "Pending FAQs",
       "ADD_NEW": "Create new FAQ",
       "DOCUMENTABLE": {
         "CONVERSATION": "Conversation #{id}"
@@ -903,10 +902,6 @@
         "APPROVED": "Approved",
         "ALL": "All"
       },
-      "PENDING_BANNER": {
-        "TITLE": "Captain has found some FAQs your customers were looking for.",
-        "ACTION": "Click here to review"
-      },
       "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
       "CREATE": {
         "TITLE": "Add an FAQ",
@@ -937,15 +932,13 @@
         "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
       },
       "OPTIONS": {
-        "APPROVE": "Approve",
-        "EDIT_RESPONSE": "Edit",
-        "DELETE_RESPONSE": "Delete"
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "NO_PENDING_TITLE": "There are no more pending FAQs to review",
         "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
-        "CLEAR_SEARCH": "Clear active filters",
         "FEATURE_SPOTLIGHT": {
           "TITLE": "Captain FAQ",
           "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."

app/javascript/dashboard/i18n/locale/az/report.json

@@ -51,7 +51,6 @@
     },
     "DATE_RANGE_OPTIONS": {
       "LAST_7_DAYS": "Last 7 days",
-      "LAST_14_DAYS": "Last 14 days",
       "LAST_30_DAYS": "Last 30 days",
       "LAST_3_MONTHS": "Last 3 months",
       "LAST_6_MONTHS": "Last 6 months",
@@ -267,8 +266,6 @@
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
     "FILTER_DROPDOWN_LABEL": "Select Inbox",
-    "ALL_INBOXES": "All Inboxes",
-    "SEARCH_INBOX": "Search Inbox",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Conversations",
@@ -470,13 +467,6 @@
       "CONVERSATIONS": "{count} conversations",
       "DOWNLOAD_REPORT": "Download report"
     },
-    "RESOLUTION_HEATMAP": {
-      "HEADER": "Resolutions",
-      "NO_CONVERSATIONS": "No conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
-      "DOWNLOAD_REPORT": "Download report"
-    },
     "AGENT_CONVERSATIONS": {
       "HEADER": "Conversations by agents",
       "LOADING_MESSAGE": "Loading agent metrics...",

app/javascript/dashboard/i18n/locale/bg/bulkActions.json

@@ -24,7 +24,7 @@
     },
     "LABELS": {
       "ASSIGN_LABELS": "Assign labels",
-      "NO_LABELS_FOUND": "Няма намерени етикети",
+      "NO_LABELS_FOUND": "No labels found for",
       "ASSIGN_SELECTED_LABELS": "Assign selected labels",
       "ASSIGN_SUCCESFUL": "Labels assigned successfully.",
       "ASSIGN_FAILED": "Failed to assign labels. Please try again."

app/javascript/dashboard/i18n/locale/bg/contact.json

@@ -571,27 +571,6 @@
       "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
     }
   },
-  "CONTACTS_BULK_ACTIONS": {
-    "ASSIGN_LABELS": "Assign Labels",
-    "ASSIGN_LABELS_SUCCESS": "Labels assigned successfully.",
-    "ASSIGN_LABELS_FAILED": "Failed to assign labels",
-    "DESCRIPTION": "Select the labels you want to add to the selected contacts.",
-    "NO_LABELS_FOUND": "No labels available yet.",
-    "SELECTED_COUNT": "{count} selected",
-    "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})",
-    "DELETE_CONTACTS": "Изтрий",
-    "DELETE_SUCCESS": "Contacts deleted successfully.",
-    "DELETE_FAILED": "Failed to delete contacts.",
-    "DELETE_DIALOG": {
-      "TITLE": "Delete selected contacts",
-      "SINGULAR_TITLE": "Delete selected contact",
-      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
-      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
-      "CONFIRM_MULTIPLE": "Delete contacts",
-      "CONFIRM_SINGLE": "Изтриване на контакта"
-    }
-  },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {
       "ERROR_MESSAGE": "We couldn’t complete the search. Please try again."

app/javascript/dashboard/i18n/locale/bg/integrations.json

@@ -863,7 +863,6 @@
     },
     "RESPONSES": {
       "HEADER": "FAQs",
-      "PENDING_FAQS": "Pending FAQs",
       "ADD_NEW": "Create new FAQ",
       "DOCUMENTABLE": {
         "CONVERSATION": "Conversation #{id}"
@@ -903,10 +902,6 @@
         "APPROVED": "Approved",
         "ALL": "Всички"
       },
-      "PENDING_BANNER": {
-        "TITLE": "Captain has found some FAQs your customers were looking for.",
-        "ACTION": "Click here to review"
-      },
       "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
       "CREATE": {
         "TITLE": "Add an FAQ",
@@ -937,15 +932,13 @@
         "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
       },
       "OPTIONS": {
-        "APPROVE": "Approve",
-        "EDIT_RESPONSE": "Редактирай",
-        "DELETE_RESPONSE": "Изтрий"
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "NO_PENDING_TITLE": "There are no more pending FAQs to review",
         "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
-        "CLEAR_SEARCH": "Clear active filters",
         "FEATURE_SPOTLIGHT": {
           "TITLE": "Captain FAQ",
           "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."

app/javascript/dashboard/i18n/locale/bg/report.json

@@ -51,7 +51,6 @@
     },
     "DATE_RANGE_OPTIONS": {
       "LAST_7_DAYS": "Last 7 days",
-      "LAST_14_DAYS": "Last 14 days",
       "LAST_30_DAYS": "Last 30 days",
       "LAST_3_MONTHS": "Last 3 months",
       "LAST_6_MONTHS": "Last 6 months",
@@ -267,8 +266,6 @@
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
     "FILTER_DROPDOWN_LABEL": "Select Inbox",
-    "ALL_INBOXES": "All Inboxes",
-    "SEARCH_INBOX": "Search Inbox",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Разговори",
@@ -470,13 +467,6 @@
       "CONVERSATIONS": "{count} conversations",
       "DOWNLOAD_REPORT": "Download report"
     },
-    "RESOLUTION_HEATMAP": {
-      "HEADER": "Resolutions",
-      "NO_CONVERSATIONS": "No conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
-      "DOWNLOAD_REPORT": "Download report"
-    },
     "AGENT_CONVERSATIONS": {
       "HEADER": "Conversations by agents",
       "LOADING_MESSAGE": "Loading agent metrics...",