Merge branch 'develop' into design-updates

chore: Remove unused files in contact (#10570 )
fix: links rendering in sidebar profile (#10574 )
2024-12-11 19:53:08 -08:00 · 2024-12-11 19:29:24 -08:00 · 2024-12-11 17:42:46 -08:00 · 2024-12-11 08:06:21 -08:00 · 2024-12-10 18:53:43 -08:00 · 2024-12-10 15:36:48 -08:00
699 changed files with 33734 additions and 13667 deletions
@@ -57,3 +57,5 @@ exclude_patterns:
  - 'app/javascript/shared/constants/locales.js'
  - 'app/javascript/dashboard/helper/specs/macrosFixtures.js'
  - 'app/javascript/dashboard/routes/dashboard/settings/macros/constants.js'
+  - '**/fixtures/**'
+  - '**/*/fixtures.js'
@@ -12,6 +12,20 @@ module.exports = {
        'vitest-globals/env': true,
      },
    },
+    {
+      files: ['**/*.story.vue'],
+      rules: {
+        'vue/no-undef-components': [
+          'error',
+          {
+            ignorePatterns: ['Variant', 'Story'],
+          },
+        ],
+        // Story files can have static strings, it doesn't need to handle i18n always.
+        'vue/no-bare-strings-in-template': 'off',
+        'no-console': 'off',
+      },
+    },
  ],
  plugins: ['html', 'prettier'],
  parserOptions: {
@@ -223,11 +237,5 @@ module.exports = {
  globals: {
    bus: true,
    vi: true,
-    // beforeEach: true,
-    // afterEach: true,
-    // test: true,
-    // describe: true,
-    // it: true,
-    // expect: true,
  },
 };
@@ -49,7 +49,7 @@ gem 'aws-sdk-s3', require: false
 # original gem isn't maintained actively
 # we wanted updated version of faraday which is a dependency for slack-ruby-client
 gem 'azure-storage-blob', git: 'https://github.com/chatwoot/azure-storage-ruby', branch: 'chatwoot', require: false
-gem 'google-cloud-storage', require: false
+gem 'google-cloud-storage', '>= 1.48.0', require: false
 gem 'image_processing'

 ##-- gems for database --#
@@ -181,6 +181,9 @@ gem 'reverse_markdown'
 group :production do
  # we dont want request timing out in development while using byebug
  gem 'rack-timeout'
+  # for heroku autoscaling
+  gem 'judoscale-rails', require: false
+  gem 'judoscale-sidekiq', require: false
 end

 group :development do
@@ -33,70 +33,70 @@ GIT
 GEM
  remote: https://rubygems.org/
  specs:
-    actioncable (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actioncable (7.0.8.7)
+      actionpack (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
      nio4r (~> 2.0)
      websocket-driver (>= 0.6.1)
-    actionmailbox (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activejob (= 7.0.8.4)
-      activerecord (= 7.0.8.4)
-      activestorage (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actionmailbox (7.0.8.7)
+      actionpack (= 7.0.8.7)
+      activejob (= 7.0.8.7)
+      activerecord (= 7.0.8.7)
+      activestorage (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
      mail (>= 2.7.1)
      net-imap
      net-pop
      net-smtp
-    actionmailer (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      actionview (= 7.0.8.4)
-      activejob (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actionmailer (7.0.8.7)
+      actionpack (= 7.0.8.7)
+      actionview (= 7.0.8.7)
+      activejob (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
      mail (~> 2.5, >= 2.5.4)
      net-imap
      net-pop
      net-smtp
      rails-dom-testing (~> 2.0)
-    actionpack (7.0.8.4)
-      actionview (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actionpack (7.0.8.7)
+      actionview (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
      rack (~> 2.0, >= 2.2.4)
      rack-test (>= 0.6.3)
      rails-dom-testing (~> 2.0)
      rails-html-sanitizer (~> 1.0, >= 1.2.0)
-    actiontext (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activerecord (= 7.0.8.4)
-      activestorage (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actiontext (7.0.8.7)
+      actionpack (= 7.0.8.7)
+      activerecord (= 7.0.8.7)
+      activestorage (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
      globalid (>= 0.6.0)
      nokogiri (>= 1.8.5)
-    actionview (7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actionview (7.0.8.7)
+      activesupport (= 7.0.8.7)
      builder (~> 3.1)
      erubi (~> 1.4)
      rails-dom-testing (~> 2.0)
      rails-html-sanitizer (~> 1.1, >= 1.2.0)
    active_record_query_trace (1.8)
-    activejob (7.0.8.4)
-      activesupport (= 7.0.8.4)
+    activejob (7.0.8.7)
+      activesupport (= 7.0.8.7)
      globalid (>= 0.3.6)
-    activemodel (7.0.8.4)
-      activesupport (= 7.0.8.4)
-    activerecord (7.0.8.4)
-      activemodel (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    activemodel (7.0.8.7)
+      activesupport (= 7.0.8.7)
+    activerecord (7.0.8.7)
+      activemodel (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
    activerecord-import (1.4.1)
      activerecord (>= 4.2)
-    activestorage (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activejob (= 7.0.8.4)
-      activerecord (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    activestorage (7.0.8.7)
+      actionpack (= 7.0.8.7)
+      activejob (= 7.0.8.7)
+      activerecord (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
      marcel (~> 1.0)
      mini_mime (>= 1.1.0)
-    activesupport (7.0.8.4)
+    activesupport (7.0.8.7)
      concurrent-ruby (~> 1.0, >= 1.0.2)
      i18n (>= 1.6, < 2)
      minitest (>= 5.1)
@@ -209,7 +209,7 @@ GEM
      devise (> 3.5.2, < 5)
      rails (>= 4.2.0, < 7.2)
    diff-lcs (1.5.1)
-    digest-crc (0.6.4)
+    digest-crc (0.6.5)
      rake (>= 12.0.0, < 14.0.0)
    docile (1.4.0)
    domain_name (0.5.20190701)
@@ -284,39 +284,39 @@ GEM
      activesupport (>= 6.1)
    gmail_xoauth (0.4.3)
      oauth (>= 0.3.6)
-    google-apis-core (0.11.0)
+    google-apis-core (0.15.1)
      addressable (~> 2.5, >= 2.5.1)
-      googleauth (>= 0.16.2, < 2.a)
-      httpclient (>= 2.8.1, < 3.a)
+      googleauth (~> 1.9)
+      httpclient (>= 2.8.3, < 3.a)
      mini_mime (~> 1.0)
+      mutex_m
      representable (~> 3.0)
      retriable (>= 2.0, < 4.a)
-      rexml
-      webrick
-    google-apis-iamcredentials_v1 (0.17.0)
-      google-apis-core (>= 0.11.0, < 2.a)
-    google-apis-storage_v1 (0.19.0)
-      google-apis-core (>= 0.9.0, < 2.a)
-    google-cloud-core (1.6.0)
-      google-cloud-env (~> 1.0)
+    google-apis-iamcredentials_v1 (0.22.0)
+      google-apis-core (>= 0.15.0, < 2.a)
+    google-apis-storage_v1 (0.47.0)
+      google-apis-core (>= 0.15.0, < 2.a)
+    google-cloud-core (1.7.1)
+      google-cloud-env (>= 1.0, < 3.a)
      google-cloud-errors (~> 1.0)
    google-cloud-dialogflow-v2 (0.31.0)
      gapic-common (>= 0.20.0, < 2.a)
      google-cloud-errors (~> 1.0)
      google-cloud-location (>= 0.4, < 2.a)
-    google-cloud-env (1.6.0)
-      faraday (>= 0.17.3, < 3.0)
+    google-cloud-env (2.2.1)
+      faraday (>= 1.0, < 3.a)
    google-cloud-errors (1.3.1)
    google-cloud-location (0.6.0)
      gapic-common (>= 0.20.0, < 2.a)
      google-cloud-errors (~> 1.0)
-    google-cloud-storage (1.44.0)
+    google-cloud-storage (1.52.0)
      addressable (~> 2.8)
      digest-crc (~> 0.4)
-      google-apis-iamcredentials_v1 (~> 0.1)
-      google-apis-storage_v1 (~> 0.19.0)
+      google-apis-core (~> 0.13)
+      google-apis-iamcredentials_v1 (~> 0.18)
+      google-apis-storage_v1 (~> 0.38)
      google-cloud-core (~> 1.6)
-      googleauth (>= 0.16.2, < 2.a)
+      googleauth (~> 1.9)
      mini_mime (~> 1.0)
    google-cloud-translate-v3 (0.10.0)
      gapic-common (>= 0.20.0, < 2.a)
@@ -331,10 +331,10 @@ GEM
      grpc (~> 1.41)
    googleapis-common-protos-types (1.14.0)
      google-protobuf (~> 3.18)
-    googleauth (1.5.2)
-      faraday (>= 0.17.3, < 3.a)
+    googleauth (1.11.2)
+      faraday (>= 1.0, < 3.a)
+      google-cloud-env (~> 2.1)
      jwt (>= 1.4, < 3.0)
-      memoist (~> 0.16)
      multi_json (~> 1.11)
      os (>= 0.9, < 2.0)
      signet (>= 0.16, < 2.a)
@@ -373,7 +373,7 @@ GEM
      mini_mime (>= 1.0.0)
      multi_xml (>= 0.5.2)
    httpclient (2.8.3)
-    i18n (1.14.5)
+    i18n (1.14.6)
      concurrent-ruby (~> 1.0)
    image_processing (1.12.2)
      mini_magick (>= 4.9.5, < 5)
@@ -397,6 +397,13 @@ GEM
      hana (~> 1.3)
      regexp_parser (~> 2.0)
      uri_template (~> 0.7)
+    judoscale-rails (1.8.2)
+      judoscale-ruby (= 1.8.2)
+      railties
+    judoscale-ruby (1.8.2)
+    judoscale-sidekiq (1.8.2)
+      judoscale-ruby (= 1.8.2)
+      sidekiq (>= 5.0)
    jwt (2.8.1)
      base64
    kaminari (1.2.2)
@@ -445,7 +452,7 @@ GEM
      activesupport (>= 4)
      railties (>= 4)
      request_store (~> 1.0)
-    loofah (2.22.0)
+    loofah (2.23.1)
      crass (~> 1.0.2)
      nokogiri (>= 1.12.0)
    mail (2.8.1)
@@ -455,7 +462,6 @@ GEM
      net-smtp
    marcel (1.0.4)
    maxminddb (0.1.22)
-    memoist (0.16.2)
    meta_request (0.8.3)
      rack-contrib (>= 1.1, < 3)
      railties (>= 3.0.0, < 8)
@@ -465,21 +471,22 @@ GEM
    mime-types-data (3.2023.0218.1)
    mini_magick (4.12.0)
    mini_mime (1.1.5)
-    mini_portile2 (2.8.7)
-    minitest (5.25.1)
+    mini_portile2 (2.8.8)
+    minitest (5.25.4)
    mock_redis (0.36.0)
      ruby2_keywords
    msgpack (1.7.0)
    multi_json (1.15.0)
    multi_xml (0.6.0)
    multipart-post (2.3.0)
+    mutex_m (0.3.0)
    neighbor (0.2.3)
      activerecord (>= 5.2)
    net-http (0.4.1)
      uri
    net-http-persistent (4.0.2)
      connection_pool (~> 2.2)
-    net-imap (0.4.14)
+    net-imap (0.4.17)
      date
      net-protocol
    net-pop (0.1.2)
@@ -495,14 +502,14 @@ GEM
    newrelic_rpm (9.6.0)
      base64
    nio4r (2.7.3)
-    nokogiri (1.16.7)
+    nokogiri (1.17.1)
      mini_portile2 (~> 2.8.2)
      racc (~> 1.4)
-    nokogiri (1.16.7-arm64-darwin)
+    nokogiri (1.17.1-arm64-darwin)
      racc (~> 1.4)
-    nokogiri (1.16.7-x86_64-darwin)
+    nokogiri (1.17.1-x86_64-darwin)
      racc (~> 1.4)
-    nokogiri (1.16.7-x86_64-linux)
+    nokogiri (1.17.1-x86_64-linux)
      racc (~> 1.4)
    oauth (1.1.0)
      oauth-tty (~> 1.0, >= 1.0.1)
@@ -557,7 +564,7 @@ GEM
      activesupport (>= 3.0.0)
    raabro (1.4.0)
    racc (1.8.1)
-    rack (2.2.9)
+    rack (2.2.10)
    rack-attack (6.7.0)
      rack (>= 1.0, < 4)
    rack-contrib (2.5.0)
@@ -574,30 +581,30 @@ GEM
    rack-test (2.1.0)
      rack (>= 1.3)
    rack-timeout (0.6.3)
-    rails (7.0.8.4)
-      actioncable (= 7.0.8.4)
-      actionmailbox (= 7.0.8.4)
-      actionmailer (= 7.0.8.4)
-      actionpack (= 7.0.8.4)
-      actiontext (= 7.0.8.4)
-      actionview (= 7.0.8.4)
-      activejob (= 7.0.8.4)
-      activemodel (= 7.0.8.4)
-      activerecord (= 7.0.8.4)
-      activestorage (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    rails (7.0.8.7)
+      actioncable (= 7.0.8.7)
+      actionmailbox (= 7.0.8.7)
+      actionmailer (= 7.0.8.7)
+      actionpack (= 7.0.8.7)
+      actiontext (= 7.0.8.7)
+      actionview (= 7.0.8.7)
+      activejob (= 7.0.8.7)
+      activemodel (= 7.0.8.7)
+      activerecord (= 7.0.8.7)
+      activestorage (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
      bundler (>= 1.15.0)
-      railties (= 7.0.8.4)
+      railties (= 7.0.8.7)
    rails-dom-testing (2.2.0)
      activesupport (>= 5.0.0)
      minitest
      nokogiri (>= 1.6)
-    rails-html-sanitizer (1.6.0)
+    rails-html-sanitizer (1.6.1)
      loofah (~> 2.21)
-      nokogiri (~> 1.14)
-    railties (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+      nokogiri (>= 1.15.7, != 1.16.7, != 1.16.6, != 1.16.5, != 1.16.4, != 1.16.3, != 1.16.2, != 1.16.1, != 1.16.0.rc1, != 1.16.0)
+    railties (7.0.8.7)
+      actionpack (= 7.0.8.7)
+      activesupport (= 7.0.8.7)
      method_source
      rake (>= 12.2)
      thor (~> 1.0)
@@ -633,8 +640,7 @@ GEM
    retriable (3.1.2)
    reverse_markdown (2.1.1)
      nokogiri
-    rexml (3.3.6)
-      strscan
+    rexml (3.3.9)
    rspec-core (3.13.0)
      rspec-support (~> 3.13.0)
    rspec-expectations (3.13.2)
@@ -764,7 +770,6 @@ GEM
    stackprof (0.2.25)
    statsd-ruby (1.5.0)
    stripe (8.5.0)
-    strscan (3.1.0)
    telephone_number (1.4.20)
    test-prof (1.2.1)
    thor (1.3.1)
@@ -819,7 +824,6 @@ GEM
      addressable (>= 2.8.0)
      crack (>= 0.3.2)
      hashdiff (>= 0.4.0, < 2.0.0)
-    webrick (1.8.2)
    websocket-driver (0.7.6)
      websocket-extensions (>= 0.1.0)
    websocket-extensions (0.1.5)
@@ -881,7 +885,7 @@ DEPENDENCIES
  geocoder
  gmail_xoauth
  google-cloud-dialogflow-v2 (>= 0.24.0)
-  google-cloud-storage
+  google-cloud-storage (>= 1.48.0)
  google-cloud-translate-v3 (>= 0.7.0)
  groupdate
  grpc
@@ -893,6 +897,8 @@ DEPENDENCIES
  jbuilder
  json_refs
  json_schemer
+  judoscale-rails
+  judoscale-sidekiq
  jwt
  kaminari
  koala
@@ -6,7 +6,7 @@ RAILS_ENV ?= development
 setup:
 	gem install bundler
 	bundle install
-	yarn install
+	pnpm install

 db_create:
 	RAILS_ENV=$(RAILS_ENV) bundle exec rails db:create
@@ -30,7 +30,7 @@ server:
 	RAILS_ENV=$(RAILS_ENV) bundle exec rails server -b 0.0.0.0 -p 3000

 burn:
-	bundle && yarn
+	bundle && pnpm install

 run:
 	@if [ -f ./.overmind.sock ]; then \
@@ -48,7 +48,7 @@
      "size": "basic"
    }
  },
-  "stack": "heroku-20",
+  "stack": "heroku-24",
  "image": "heroku/ruby",
  "addons": [
    {
@@ -58,7 +58,7 @@
      "plan": "heroku-postgresql:essential-0"
    }
  ],
-  "stack": "heroku-20",
+  "stack": "heroku-24",
  "buildpacks": [
    {
      "url": "heroku/nodejs"
@@ -6,13 +6,15 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController

  def index
    @portal_articles = @portal.articles
-    @all_articles = @portal_articles.search(list_params)
-    @articles_count = @all_articles.count
+
+    set_article_count
+
+    @articles = @articles.search(list_params)

    @articles = if list_params[:category_slug].present?
-                  @all_articles.order_by_position.page(@current_page)
+                  @articles.order_by_position.page(@current_page)
                else
-                  @all_articles.order_by_updated_at.page(@current_page)
+                  @articles.order_by_updated_at.page(@current_page)
                end
  end

@@ -43,6 +45,19 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController

  private

+  def set_article_count
+    # Search the params without status and author_id, use this to
+    # compute mine count published draft etc
+    base_search_params = list_params.except(:status, :author_id)
+    @articles = @portal_articles.search(base_search_params)
+
+    @articles_count = @articles.count
+    @mine_articles_count = @articles.search_by_author(Current.user.id).count
+    @published_articles_count = @articles.published.count
+    @draft_articles_count = @articles.draft.count
+    @archived_articles_count = @articles.archived.count
+  end
+
  def fetch_article
    @article = @portal.articles.find(params[:id])
  end
@@ -53,9 +68,10 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController

  def article_params
    params.require(:article).permit(
-      :title, :slug, :position, :content, :description, :position, :category_id, :author_id, :associated_article_id, :status, meta: [:title,
-                                                                                                                                     :description,
-                                                                                                                                     { tags: [] }]
+      :title, :slug, :position, :content, :description, :position, :category_id, :author_id, :associated_article_id, :status,
+      :locale, meta: [:title,
+                      :description,
+                      { tags: [] }]
    )
  end

@@ -14,7 +14,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
  before_action :check_authorization
  before_action :set_current_page, only: [:index, :active, :search, :filter]
  before_action :fetch_contact, only: [:show, :update, :destroy, :avatar, :contactable_inboxes, :destroy_custom_attributes]
-  before_action :set_include_contact_inboxes, only: [:index, :search, :filter]
+  before_action :set_include_contact_inboxes, only: [:index, :search, :filter, :show, :update]

  def index
    @contacts_count = resolved_contacts.count
@@ -1,22 +1,78 @@
 class Api::V1::Accounts::Integrations::CaptainController < Api::V1::Accounts::BaseController
-  before_action :check_admin_authorization?
-  before_action :fetch_hook
+  before_action :hook

-  def sso_url
-    params_string =
-      "token=#{URI.encode_www_form_component(@hook['settings']['access_token'])}" \
-      "&email=#{URI.encode_www_form_component(@hook['settings']['account_email'])}" \
-      "&account_id=#{URI.encode_www_form_component(@hook['settings']['account_id'])}"
+  def proxy
+    request_url = build_request_url(request_path)
+    response = HTTParty.send(request_method, request_url, body: permitted_params[:body].to_json, headers: headers)
+    render plain: response.body, status: response.code
+  end

-    installation_config = InstallationConfig.find_by(name: 'CAPTAIN_APP_URL')
-
-    sso_url = "#{installation_config.value}/sso?#{params_string}"
-    render json: { sso_url: sso_url }, status: :ok
+  def copilot
+    request_url = build_request_url(build_request_path("/assistants/#{hook.settings['assistant_id']}/copilot"))
+    params = {
+      previous_messages: copilot_params[:previous_messages],
+      conversation_history: conversation_history,
+      message: copilot_params[:message]
+    }
+    response = HTTParty.send(:post, request_url, body: params.to_json, headers: headers)
+    render plain: response.body, status: response.code
  end

  private

-  def fetch_hook
-    @hook = Current.account.hooks.find_by!(app_id: 'captain')
+  def headers
+    {
+      'X-User-Email' => hook.settings['account_email'],
+      'X-User-Token' => hook.settings['access_token'],
+      'Content-Type' => 'application/json',
+      'Accept' => '*/*'
+    }
+  end
+
+  def build_request_path(route)
+    "api/accounts/#{hook.settings['account_id']}#{route}"
+  end
+
+  def request_path
+    request_route = with_leading_hash_on_route(params[:route])
+
+    return 'api/sessions/profile' if request_route == '/sessions/profile'
+
+    build_request_path(request_route)
+  end
+
+  def build_request_url(request_path)
+    base_url = InstallationConfig.find_by(name: 'CAPTAIN_API_URL').value
+    URI.join(base_url, request_path).to_s
+  end
+
+  def hook
+    @hook ||= Current.account.hooks.find_by!(app_id: 'captain')
+  end
+
+  def request_method
+    method = permitted_params[:method].downcase
+    raise 'Invalid or missing HTTP method' unless %w[get post put patch delete options head].include?(method)
+
+    method
+  end
+
+  def with_leading_hash_on_route(request_route)
+    return '' if request_route.blank?
+
+    request_route.start_with?('/') ? request_route : "/#{request_route}"
+  end
+
+  def conversation_history
+    conversation = Current.account.conversations.find_by!(display_id: copilot_params[:conversation_id])
+    conversation.to_llm_text
+  end
+
+  def copilot_params
+    params.permit(:previous_messages, :conversation_id, :message)
+  end
+
+  def permitted_params
+    params.permit(:method, :route, body: {})
  end
 end
@@ -20,7 +20,7 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
  end

  def create
-    @portal = Current.account.portals.build(portal_params)
+    @portal = Current.account.portals.build(portal_params.merge(live_chat_widget_params))
    @portal.custom_domain = parsed_custom_domain
    @portal.save!
    process_attached_logo
@@ -28,7 +28,7 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController

  def update
    ActiveRecord::Base.transaction do
-      @portal.update!(portal_params) if params[:portal].present?
+      @portal.update!(portal_params.merge(live_chat_widget_params)) if params[:portal].present?
      # @portal.custom_domain = parsed_custom_domain
      process_attached_logo if params[:blob_id].present?
    rescue StandardError => e
@@ -70,11 +70,21 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController

  def portal_params
    params.require(:portal).permit(
-      :account_id, :color, :custom_domain, :header_text, :homepage_link, :name, :page_title, :slug, :archived, { config: [:default_locale,
-                                                                                                                          { allowed_locales: [] }] }
+      :account_id, :color, :custom_domain, :header_text, :homepage_link,
+      :name, :page_title, :slug, :archived, { config: [:default_locale, { allowed_locales: [] }] }
    )
  end

+  def live_chat_widget_params
+    permitted_params = params.permit(:inbox_id)
+    return {} if permitted_params[:inbox_id].blank?
+
+    inbox = Inbox.find(permitted_params[:inbox_id])
+    return {} unless inbox.web_widget?
+
+    { channel_web_widget_id: inbox.channel.id }
+  end
+
  def portal_member_params
    params.require(:portal).permit(:account_id, member_ids: [])
  end
@@ -17,7 +17,7 @@ class Api::V1::ProfilesController < Api::BaseController

  def avatar
    @user.avatar.attachment.destroy! if @user.avatar.attached?
-    head :ok
+    @user.reload
  end

  def auto_offline
@@ -4,6 +4,7 @@ class Platform::Api::V1::AccountsController < PlatformController
  def create
    @resource = Account.create!(account_params)
    update_resource_features
+    @resource.save!
    @platform_app.platform_app_permissibles.find_or_create_by(permissible: @resource)
  end

@@ -30,7 +30,7 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B

  def set_article
    @article = @portal.articles.find_by(slug: permitted_params[:article_slug])
-    @article.increment_view_count
+    @article.increment_view_count if @article.published?
    @parsed_content = render_article_content(@article.content)
  end

@@ -26,7 +26,8 @@ class AccountDashboard < Administrate::BaseDashboard
    conversations: CountField,
    locale: Field::Select.with_options(collection: LANGUAGES_CONFIG.map { |_x, y| y[:iso_639_1_code] }),
    status: Field::Select.with_options(collection: [%w[Active active], %w[Suspended suspended]]),
-    account_users: Field::HasMany
+    account_users: Field::HasMany,
+    custom_attributes: Field::String
  }.merge(enterprise_attribute_types).freeze

  # COLLECTION_ATTRIBUTES
@@ -45,7 +46,7 @@ class AccountDashboard < Administrate::BaseDashboard

  # SHOW_PAGE_ATTRIBUTES
  # an array of attributes that will be displayed on the model's show page.
-  enterprise_show_page_attributes = ChatwootApp.enterprise? ? %i[limits all_features] : []
+  enterprise_show_page_attributes = ChatwootApp.enterprise? ? %i[custom_attributes limits all_features] : []
  SHOW_PAGE_ATTRIBUTES = (%i[
    id
    name
@@ -27,6 +27,14 @@ class ContactAPI extends ApiClient {
    return axios.get(requestURL);
  }

+  show(id) {
+    return axios.get(`${this.url}/${id}?include_contact_inboxes=false`);
+  }
+
+  update(id, data) {
+    return axios.patch(`${this.url}/${id}?include_contact_inboxes=false`, data);
+  }
+
  getConversations(contactId) {
    return axios.get(`${this.url}/${contactId}/conversations`);
  }
@@ -52,12 +52,13 @@ class ArticlesAPI extends PortalsAPI {
  }

  createArticle({ portalSlug, articleObj }) {
-    const { content, title, author_id, category_id } = articleObj;
+    const { content, title, authorId, categoryId, locale } = articleObj;
    return axios.post(`${this.url}/${portalSlug}/articles`, {
      content,
      title,
-      author_id,
-      category_id,
+      author_id: authorId,
+      category_id: categoryId,
+      locale,
    });
  }

@@ -33,8 +33,12 @@ class IntegrationsAPI extends ApiClient {
    return axios.delete(`${this.baseUrl()}/integrations/hooks/${hookId}`);
  }

-  fetchCaptainURL() {
-    return axios.get(`${this.baseUrl()}/integrations/captain/sso_url`);
+  requestCaptain(body) {
+    return axios.post(`${this.baseUrl()}/integrations/captain/proxy`, body);
+  }
+
+  requestCaptainCopilot(body) {
+    return axios.post(`${this.baseUrl()}/integrations/captain/copilot`, body);
  }
 }

@@ -25,7 +25,7 @@
  }

  .mx-input {
-    @apply h-[2.5rem] flex border border-solid border-slate-200 dark:border-slate-600 rounded-md shadow-none;
+    @apply h-[2.5rem] flex border border-solid border-n-weak rounded-md shadow-none;
  }

  .mx-input:disabled,
@@ -39,7 +39,7 @@
 }

 .mx-datepicker-main {
-  @apply border-0 bg-white dark:bg-slate-800;
+  @apply border-0 bg-n-solid-2 rounded-xl;

  .cell {
    &.disabled {
@@ -53,6 +53,14 @@
    }
  }

+  .mx-calendar+.mx-calendar {
+    @apply border-l border-n-weak;
+  }
+
+  .mx-datepicker-footer {
+    @apply border border-n-weak;
+  }
+
  .mx-time {
    @apply border-0 bg-white dark:bg-slate-800;

@@ -46,8 +46,194 @@
  @apply hidden;
 }

+.n-blue-border {
+  @apply border-n-blue-border;
+}
+
+.n-blue-text {
+  @apply text-n-blue-text;
+}
+
+// scss-lint:disable PropertySortOrder
@layer base {
-  // scss-lint:disable PropertySortOrder
+  /* NEXT COLORS START */
+  :root {
+    /* slate */
+    --slate-1: 252 252 253;
+    --slate-2: 249 249 251;
+    --slate-3: 240 240 243;
+    --slate-4: 232 232 236;
+    --slate-5: 224 225 230;
+    --slate-6: 217 217 224;
+    --slate-7: 205 206 214;
+    --slate-8: 185 187 198;
+    --slate-9: 139 141 152;
+    --slate-10: 128 131 141;
+    --slate-11: 96 100 108;
+    --slate-12: 28 32 36;
+
+    --iris-1: 253 253 255;
+    --iris-2: 248 248 255;
+    --iris-3: 240 241 254;
+    --iris-4: 230 231 255;
+    --iris-5: 218 220 255;
+    --iris-6: 203 205 255;
+    --iris-7: 184 186 248;
+    --iris-8: 155 158 240;
+    --iris-9: 91 91 214;
+    --iris-10: 81 81 205;
+    --iris-11: 87 83 198;
+    --iris-12: 39 41 98;
+
+    --ruby-1: 255 252 253;
+    --ruby-2: 255 247 248;
+    --ruby-3: 254 234 237;
+    --ruby-4: 255 220 225;
+    --ruby-5: 255 206 214;
+    --ruby-6: 248 191 200;
+    --ruby-7: 239 172 184;
+    --ruby-8: 229 146 163;
+    --ruby-9: 229 70 102;
+    --ruby-10: 220 59 93;
+    --ruby-11: 202 36 77;
+    --ruby-12: 100 23 43;
+
+    --amber-1: 254 253 251;
+    --amber-2: 254 251 233;
+    --amber-3: 255 247 194;
+    --amber-4: 255 238 156;
+    --amber-5: 251 229 119;
+    --amber-6: 243 214 115;
+    --amber-7: 233 193 98;
+    --amber-8: 226 163 54;
+    --amber-9: 255 197 61;
+    --amber-10: 255 186 24;
+    --amber-11: 171 100 0;
+    --amber-12: 79 52 34;
+
+    --teal-1: 250 254 253;
+    --teal-2: 243 251 249;
+    --teal-3: 224 248 243;
+    --teal-4: 204 243 234;
+    --teal-5: 184 234 224;
+    --teal-6: 161 222 210;
+    --teal-7: 131 205 193;
+    --teal-8: 83 185 171;
+    --teal-9: 18 165 148;
+    --teal-10: 13 155 138;
+    --teal-11: 0 133 115;
+    --teal-12: 13 61 56;
+
+    --background-color: 253 253 253;
+    --text-blue: 8 109 224;
+    --border-container: 236 236 236;
+    --border-strong: 235 235 235;
+    --border-weak: 234 234 234;
+    --solid-1: 255 255 255;
+    --solid-2: 255 255 255;
+    --solid-3: 255 255 255;
+    --solid-active: 255 255 255;
+    --solid-amber: 252 232 193;
+    --solid-blue: 218 236 255;
+
+    --alpha-1: 67, 67, 67, 0.06;
+    --alpha-2: 201, 202, 207, 0.15;
+    --alpha-3: 255, 255, 255, 0.96;
+    --black-alpha-1: 0, 0, 0, 0.12;
+    --black-alpha-2: 0, 0, 0, 0.04;
+    --border-blue: 39, 129, 246, 0.5;
+    --white-alpha: 255, 255, 255, 0.1;
+  }
+
+  body.dark {
+    /* slate */
+    --slate-1: 17 17 19;
+    --slate-2: 24 25 27;
+    --slate-3: 33 34 37;
+    --slate-4: 39 42 45;
+    --slate-5: 46 49 53;
+    --slate-6: 54 58 63;
+    --slate-7: 67 72 78;
+    --slate-8: 90 97 105;
+    --slate-9: 105 110 119;
+    --slate-10: 119 123 132;
+    --slate-11: 176 180 186;
+    --slate-12: 237 238 240;
+
+    --iris-1: 19 19 30;
+    --iris-2: 23 22 37;
+    --iris-3: 32 34 72;
+    --iris-4: 38 42 101;
+    --iris-5: 48 51 116;
+    --iris-6: 61 62 130;
+    --iris-7: 74 74 149;
+    --iris-8: 89 88 177;
+    --iris-9: 91 91 214;
+    --iris-10: 84 114 228;
+    --iris-11: 158 177 255;
+    --iris-12: 224 223 254;
+
+    --ruby-1: 25 17 19;
+    --ruby-2: 30 21 23;
+    --ruby-3: 58 20 30;
+    --ruby-4: 78 19 37;
+    --ruby-5: 94 26 46;
+    --ruby-6: 111 37 57;
+    --ruby-7: 136 52 71;
+    --ruby-8: 179 68 90;
+    --ruby-9: 229 70 102;
+    --ruby-10: 236 90 114;
+    --ruby-11: 255 148 157;
+    --ruby-12: 254 210 225;
+
+    --amber-1: 22 18 12;
+    --amber-2: 29 24 15;
+    --amber-3: 48 32 8;
+    --amber-4: 63 39 0;
+    --amber-5: 77 48 0;
+    --amber-6: 92 61 5;
+    --amber-7: 113 79 25;
+    --amber-8: 143 100 36;
+    --amber-9: 255 197 61;
+    --amber-10: 255 214 10;
+    --amber-11: 255 202 22;
+    --amber-12: 255 231 179;
+
+    --teal-1: 13 21 20;
+    --teal-2: 17 28 27;
+    --teal-3: 13 45 42;
+    --teal-4: 2 59 55;
+    --teal-5: 8 72 67;
+    --teal-6: 20 87 80;
+    --teal-7: 28 105 97;
+    --teal-8: 32 126 115;
+    --teal-9: 18 165 148;
+    --teal-10: 14 179 158;
+    --teal-11: 11 216 182;
+    --teal-12: 173 240 221;
+
+    --background-color: 18 18 19;
+    --border-strong: 52 52 52;
+    --border-weak: 38 38 42;
+    --solid-1: 23 23 26;
+    --solid-2: 29 30 36;
+    --solid-3: 44 45 54;
+    --solid-active: 53 57 66;
+    --solid-amber: 42 37 30;
+    --solid-blue: 16 49 91;
+    --text-blue: 126 182 255;
+
+    --alpha-1: 36, 36, 36, 0.8;
+    --alpha-2: 139, 147, 182, 0.15;
+    --alpha-3: 36, 38, 45, 0.9;
+    --black-alpha-1: 0, 0, 0, 0.3;
+    --black-alpha-2: 0, 0, 0, 0.2;
+    --border-blue: 39, 129, 246, 0.5;
+    --border-container: 236, 236, 236, 0;
+    --white-alpha: 255, 255, 255, 0.1;
+  }
+  /* NEXT COLORS END */
+
  :root {
    --color-amber-25: 254 253 251;
    --color-amber-50: 255 249 237;
@@ -390,3 +576,15 @@
    --color-orange-900: 255 224 194;
  }
 }
+
+@layer utilities {
+  /* Hide scrollbar for Chrome, Safari and Opera */
+  .no-scrollbar::-webkit-scrollbar {
+    display: none;
+  }
+  /* Hide scrollbar for IE, Edge and Firefox */
+  .no-scrollbar {
+    -ms-overflow-style: none; /* IE and Edge */
+    scrollbar-width: none; /* Firefox */
+  }
+}
@@ -18,7 +18,7 @@
  }

  &.multiselect--disabled {
-    @apply opacity-50 border border-slate-200 dark:border-slate-600 rounded-md cursor-not-allowed;
+    @apply opacity-50 border border-n-weak rounded-md cursor-not-allowed;

    .multiselect__select {
      @apply cursor-not-allowed bg-white dark:bg-slate-900 rounded-md;
@@ -44,7 +44,7 @@
  }

  .multiselect__content-wrapper {
-    @apply bg-white dark:bg-slate-900 border border-solid border-slate-200 dark:border-slate-600 text-slate-800 dark:text-slate-100;
+    @apply bg-white dark:bg-slate-900 border border-solid border-n-weak text-slate-800 dark:text-slate-100;
  }

  .multiselect__content {
@@ -96,7 +96,7 @@
  }

  .multiselect__tags {
-    @apply bg-white dark:bg-slate-900 border border-solid border-slate-200 dark:border-slate-600 m-0 min-h-[2.875rem] pt-0;
+    @apply bg-n-slate-1 border border-solid border-n-weak m-0 min-h-[2.875rem] pt-0;

    input {
      @apply border-0 border-none;
@@ -121,7 +121,7 @@

  .multiselect__input {
    @include ghost-input;
-    @apply text-sm h-[2.875rem] mb-0 p-0;
+    @apply text-sm !h-[2.375rem] mb-0 !py-0 ;
  }

  .multiselect__single {
@@ -179,7 +179,7 @@
  .multiselect__tags,
  .multiselect__input,
  .multiselect {
-    @apply bg-white dark:bg-slate-900 text-slate-800 dark:text-slate-100 rounded-[5px] text-sm  min-h-[2.5rem];
+    @apply bg-white dark:bg-slate-900 text-slate-800 dark:text-slate-100 rounded-lg text-sm  min-h-[2.5rem];
  }

  .multiselect__input {
@@ -31,7 +31,13 @@ hr {
 ul,
 ol,
 dl {
-  @apply mb-2 list-disc list-outside leading-[1.65];
+  @apply list-disc list-outside leading-[1.65];
+}
+
+ul:not(.reset-base),
+ol:not(.reset-base),
+dl:not(.reset-base) {
+  @apply mb-0;
 }

 // Form elements
@@ -68,7 +74,10 @@ input[type='password']:not(.reset-base),
 input[type='date']:not(.reset-base),
 input[type='email']:not(.reset-base),
 input[type='url']:not(.reset-base) {
-  @apply block box-border w-full transition-colors focus:border-woot-500 dark:focus:border-woot-600 duration-[0.25s] ease-[ease-in-out] h-10 appearance-none mx-0 mt-0 mb-4 p-2 rounded-md text-base font-normal bg-white dark:bg-slate-900 focus:bg-white focus:dark:bg-slate-900 text-slate-900 dark:text-slate-100 border border-solid border-slate-200 dark:border-slate-600;
+  @apply block box-border w-full transition-colors;
+  @apply focus:border-woot-500 dark:focus:border-woot-600 duration-[0.25s] ease-[ease-in-out];
+  @apply h-10 appearance-none mx-0 mt-0 mb-4 p-2 rounded-md font-normal text-sm;
+  @apply bg-n-slate-1 text-n-slate-12 border border-n-weak hover:border-n-slate-6 dark:hover:border-n-slate-6 focus:border-n-brand dark:focus:border-n-brand;

  &[disabled] {
    @apply bg-slate-200 dark:bg-slate-700 text-slate-400 dark:text-slate-400 border-slate-200 dark:border-slate-600 cursor-not-allowed;
@@ -84,7 +93,9 @@ select {
  background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' version='1.1' width='32' height='24' viewBox='0 0 32 24'><polygon points='0,0 32,0 16,24' style='fill: rgb%28110, 111, 115%29'></polygon></svg>");
  background-position: right -1rem center;
  background-size: 9px 6px;
-  @apply h-10 mx-0 mt-0 mb-4 bg-origin-content focus-visible:outline-none bg-no-repeat py-2 pr-6 pl-2 rounded-md w-full text-base font-normal appearance-none transition-colors focus:border-woot-500 dark:focus:border-woot-600 duration-[0.25s] ease-[ease-in-out] bg-white dark:bg-slate-900 text-slate-900 dark:text-slate-100 border border-solid border-slate-200 dark:border-slate-600;
+  @apply h-10 mx-0 mt-0 mb-4 bg-origin-content focus-visible:outline-none bg-no-repeat py-2 pr-6 pl-2;
+  @apply rounded-md w-full text-base font-normal appearance-none transition-colors;
+  @apply text-sm duration-[0.25s] ease-[ease-in-out] bg-n-slate-1 text-n-slate-12 border border-n-weak hover:border-n-slate-6 dark:hover:border-n-slate-6 focus:border-n-brand dark:focus:border-n-brand;
 }

 // Textarea
@@ -96,7 +96,7 @@ button {
  }

  // @TODDO - Remove after moving all buttons to woot-button
-  .icon+.button__content {
+  .icon + .button__content {
    @apply w-auto;
  }

@@ -3,7 +3,7 @@
 }

 .tabs--container--with-border {
-  @apply border-b border-slate-50 dark:border-slate-800/50;
+  @apply border-b border-n-weak;
 }

 .tabs {
@@ -19,22 +19,12 @@
  @apply items-center rounded-none cursor-pointer flex h-auto justify-center min-w-[2rem];
 }

-// Tab chat type
-.tab--chat-type {
-  @apply flex;
-
-  .tabs-title {
-    a {
-      @apply text-base font-medium py-3;
-    }
-  }
-}

 .tabs-title {
  @apply flex-shrink-0 my-0 mx-2;

  .badge {
-    @apply bg-slate-50 dark:bg-slate-800 rounded-md text-slate-600 dark:text-slate-100 h-5 flex items-center justify-center text-xxs font-semibold my-0 mx-1 px-1 py-0;
+    @apply bg-n-slate-3 rounded-xl text-n-slate-11 h-5 flex items-center justify-center text-xxs font-semibold my-0 mx-1 px-1 py-0;
  }

  &:first-child {
@@ -48,22 +38,22 @@
  &:hover,
  &:focus {
    a {
-      @apply text-slate-800 dark:text-slate-100;
+      @apply text-n-slate-11;
    }
  }

  a {
-    @apply flex items-center flex-row border-b py-2.5 select-none cursor-pointer border-transparent text-slate-500 dark:text-slate-200 text-sm top-[1px] relative;
+    @apply flex items-center flex-row border-b py-2.5 select-none cursor-pointer border-transparent text-n-slate-10 text-sm top-[1px] relative;
    transition: border-color 0.15s $swift-ease-out-function;
  }

  &.is-active {
    a {
-      @apply border-b border-woot-500 text-woot-500 dark:text-woot-500;
+      @apply border-b border-n-brand text-n-brand;
    }

    .badge {
-      @apply bg-woot-50 dark:bg-woot-500 text-woot-500 dark:text-woot-50 dark:bg-opacity-40;
+      @apply bg-n-slate-3 text-n-brand;
    }
  }
 }
@@ -0,0 +1,137 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+import { getInboxIconByType } from 'dashboard/helper/inbox';
+
+import CardLayout from 'dashboard/components-next/CardLayout.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import LiveChatCampaignDetails from './LiveChatCampaignDetails.vue';
+import SMSCampaignDetails from './SMSCampaignDetails.vue';
+
+const props = defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  message: {
+    type: String,
+    default: '',
+  },
+  isLiveChatType: {
+    type: Boolean,
+    default: false,
+  },
+  isEnabled: {
+    type: Boolean,
+    default: false,
+  },
+  status: {
+    type: String,
+    default: '',
+  },
+  sender: {
+    type: Object,
+    default: null,
+  },
+  inbox: {
+    type: Object,
+    default: null,
+  },
+  scheduledAt: {
+    type: Number,
+    default: 0,
+  },
+});
+
+const emit = defineEmits(['edit', 'delete']);
+
+const { t } = useI18n();
+
+const STATUS_COMPLETED = 'completed';
+
+const { formatMessage } = useMessageFormatter();
+
+const isActive = computed(() =>
+  props.isLiveChatType ? props.isEnabled : props.status !== STATUS_COMPLETED
+);
+
+const statusTextColor = computed(() => ({
+  'text-n-teal-11': isActive.value,
+  'text-n-slate-12': !isActive.value,
+}));
+
+const campaignStatus = computed(() => {
+  if (props.isLiveChatType) {
+    return props.isEnabled
+      ? t('CAMPAIGN.LIVE_CHAT.CARD.STATUS.ENABLED')
+      : t('CAMPAIGN.LIVE_CHAT.CARD.STATUS.DISABLED');
+  }
+
+  return props.status === STATUS_COMPLETED
+    ? t('CAMPAIGN.SMS.CARD.STATUS.COMPLETED')
+    : t('CAMPAIGN.SMS.CARD.STATUS.SCHEDULED');
+});
+
+const inboxName = computed(() => props.inbox?.name || '');
+
+const inboxIcon = computed(() => {
+  const { phone_number: phoneNumber, channel_type: type } = props.inbox;
+  return getInboxIconByType(type, phoneNumber);
+});
+</script>
+
+<template>
+  <CardLayout layout="row">
+    <div class="flex flex-col items-start justify-between flex-1 min-w-0 gap-2">
+      <div class="flex justify-between gap-3 w-fit">
+        <span
+          class="text-base font-medium capitalize text-n-slate-12 line-clamp-1"
+        >
+          {{ title }}
+        </span>
+        <span
+          class="text-xs font-medium inline-flex items-center h-6 px-2 py-0.5 rounded-md bg-n-alpha-2"
+          :class="statusTextColor"
+        >
+          {{ campaignStatus }}
+        </span>
+      </div>
+      <div
+        v-dompurify-html="formatMessage(message)"
+        class="text-sm text-n-slate-11 line-clamp-1 [&>p]:mb-0 h-6"
+      />
+      <div class="flex items-center w-full h-6 gap-2 overflow-hidden">
+        <LiveChatCampaignDetails
+          v-if="isLiveChatType"
+          :sender="sender"
+          :inbox-name="inboxName"
+          :inbox-icon="inboxIcon"
+        />
+        <SMSCampaignDetails
+          v-else
+          :inbox-name="inboxName"
+          :inbox-icon="inboxIcon"
+          :scheduled-at="scheduledAt"
+        />
+      </div>
+    </div>
+    <div class="flex items-center justify-end w-20 gap-2">
+      <Button
+        v-if="isLiveChatType"
+        variant="faded"
+        size="sm"
+        color="slate"
+        icon="i-lucide-sliders-vertical"
+        @click="emit('edit')"
+      />
+      <Button
+        variant="faded"
+        color="ruby"
+        size="sm"
+        icon="i-lucide-trash"
+        @click="emit('delete')"
+      />
+    </div>
+  </CardLayout>
+</template>
@@ -0,0 +1,56 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+
+const props = defineProps({
+  sender: {
+    type: Object,
+    default: null,
+  },
+  inboxName: {
+    type: String,
+    default: '',
+  },
+  inboxIcon: {
+    type: String,
+    default: '',
+  },
+});
+
+const { t } = useI18n();
+
+const senderName = computed(
+  () => props.sender?.name || t('CAMPAIGN.LIVE_CHAT.CARD.CAMPAIGN_DETAILS.BOT')
+);
+
+const senderThumbnailSrc = computed(() => props.sender?.thumbnail);
+</script>
+
+<template>
+  <span class="flex-shrink-0 text-sm text-n-slate-11 whitespace-nowrap">
+    {{ t('CAMPAIGN.LIVE_CHAT.CARD.CAMPAIGN_DETAILS.SENT_BY') }}
+  </span>
+  <div class="flex items-center gap-1.5 flex-shrink-0">
+    <Avatar
+      :name="senderName"
+      :src="senderThumbnailSrc"
+      :size="16"
+      rounded-full
+    />
+    <span class="text-sm font-medium text-n-slate-12">
+      {{ senderName }}
+    </span>
+  </div>
+  <span class="flex-shrink-0 text-sm text-n-slate-11 whitespace-nowrap">
+    {{ t('CAMPAIGN.LIVE_CHAT.CARD.CAMPAIGN_DETAILS.FROM') }}
+  </span>
+  <div class="flex items-center gap-1.5 flex-shrink-0">
+    <Icon :icon="inboxIcon" class="flex-shrink-0 text-n-slate-12 size-3" />
+    <span class="text-sm font-medium text-n-slate-12">
+      {{ inboxName }}
+    </span>
+  </div>
+</template>
@@ -0,0 +1,41 @@
+<script setup>
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import { messageStamp } from 'shared/helpers/timeHelper';
+
+import { useI18n } from 'vue-i18n';
+defineProps({
+  inboxName: {
+    type: String,
+    default: '',
+  },
+  inboxIcon: {
+    type: String,
+    default: '',
+  },
+  scheduledAt: {
+    type: Number,
+    default: 0,
+  },
+});
+
+const { t } = useI18n();
+</script>
+
+<template>
+  <span class="flex-shrink-0 text-sm text-n-slate-11 whitespace-nowrap">
+    {{ t('CAMPAIGN.SMS.CARD.CAMPAIGN_DETAILS.SENT_FROM') }}
+  </span>
+  <div class="flex items-center gap-1.5 flex-shrink-0">
+    <Icon :icon="inboxIcon" class="flex-shrink-0 text-n-slate-12 size-3" />
+    <span class="text-sm font-medium text-n-slate-12">
+      {{ inboxName }}
+    </span>
+  </div>
+
+  <span class="flex-shrink-0 text-sm text-n-slate-11 whitespace-nowrap">
+    {{ t('CAMPAIGN.SMS.CARD.CAMPAIGN_DETAILS.ON') }}
+  </span>
+  <span class="flex-1 text-sm font-medium truncate text-n-slate-12">
+    {{ messageStamp(new Date(scheduledAt), 'LLL d, h:mm a') }}
+  </span>
+</template>
@@ -0,0 +1,52 @@
+<script setup>
+import Button from 'dashboard/components-next/button/Button.vue';
+
+defineProps({
+  headerTitle: {
+    type: String,
+    default: '',
+  },
+  buttonLabel: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['click', 'close']);
+
+const handleButtonClick = () => {
+  emit('click');
+};
+</script>
+
+<template>
+  <section class="flex flex-col w-full h-full overflow-hidden bg-n-background">
+    <header class="sticky top-0 z-10 px-6 lg:px-0">
+      <div class="w-full max-w-[960px] mx-auto">
+        <div class="flex items-center justify-between w-full h-20 gap-2">
+          <span class="text-xl font-medium text-n-slate-12">
+            {{ headerTitle }}
+          </span>
+          <div
+            v-on-clickaway="() => emit('close')"
+            class="relative group/campaign-button"
+          >
+            <Button
+              :label="buttonLabel"
+              icon="i-lucide-plus"
+              size="sm"
+              class="group-hover/campaign-button:brightness-110"
+              @click="handleButtonClick"
+            />
+            <slot name="action" />
+          </div>
+        </div>
+      </div>
+    </header>
+    <main class="flex-1 px-6 overflow-y-auto lg:px-0">
+      <div class="w-full max-w-[960px] mx-auto py-4">
+        <slot name="default" />
+      </div>
+    </main>
+  </section>
+</template>
@@ -0,0 +1,212 @@
+export const ONGOING_CAMPAIGN_EMPTY_STATE_CONTENT = [
+  {
+    id: 1,
+    title: 'Chatbot Assistance',
+    inbox: {
+      id: 2,
+      name: 'PaperLayer Website',
+      channel_type: 'Channel::WebWidget',
+      phone_number: '',
+    },
+    sender: {
+      id: 1,
+      name: 'Alexa Rivera',
+    },
+    message: 'Hello! 👋 Need help with our chatbot features? Feel free to ask!',
+    campaign_status: 'active',
+    enabled: true,
+    campaign_type: 'ongoing',
+    trigger_rules: {
+      url: 'https://www.chatwoot.com/features/chatbot/',
+      time_on_page: 10,
+    },
+    trigger_only_during_business_hours: true,
+    created_at: '2024-10-24T13:10:26.636Z',
+    updated_at: '2024-10-24T13:10:26.636Z',
+  },
+  {
+    id: 2,
+    title: 'Pricing Information Support',
+    inbox: {
+      id: 2,
+      name: 'PaperLayer Website',
+      channel_type: 'Channel::WebWidget',
+      phone_number: '',
+    },
+    sender: {
+      id: 1,
+      name: 'Jamie Lee',
+    },
+    message: 'Hello! 👋 Any questions on pricing? I’m here to help!',
+    campaign_status: 'active',
+    enabled: false,
+    campaign_type: 'ongoing',
+    trigger_rules: {
+      url: 'https://www.chatwoot.com/pricings',
+      time_on_page: 10,
+    },
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-24T13:11:08.763Z',
+    updated_at: '2024-10-24T13:11:08.763Z',
+  },
+  {
+    id: 3,
+    title: 'Product Setup Assistance',
+    inbox: {
+      id: 2,
+      name: 'PaperLayer Website',
+      channel_type: 'Channel::WebWidget',
+      phone_number: '',
+    },
+    sender: {
+      id: 1,
+      name: 'Chatwoot',
+    },
+    message: 'Hi! Chatwoot here. Need help setting up? Let me know!',
+    campaign_status: 'active',
+    enabled: false,
+    campaign_type: 'ongoing',
+    trigger_rules: {
+      url: 'https://{*.}?chatwoot.com/apps/account/*/settings/inboxes/new/',
+      time_on_page: 10,
+    },
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-24T13:11:44.285Z',
+    updated_at: '2024-10-24T13:11:44.285Z',
+  },
+  {
+    id: 4,
+    title: 'General Assistance Campaign',
+    inbox: {
+      id: 2,
+      name: 'PaperLayer Website',
+      channel_type: 'Channel::WebWidget',
+      phone_number: '',
+    },
+    sender: {
+      id: 1,
+      name: 'Chris Barlow',
+    },
+    message:
+      'Hi there! 👋 I’m here for any questions you may have. Let’s chat!',
+    campaign_status: 'active',
+    enabled: true,
+    campaign_type: 'ongoing',
+    trigger_rules: {
+      url: 'https://siv.com',
+      time_on_page: 200,
+    },
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-29T19:54:33.741Z',
+    updated_at: '2024-10-29T19:56:26.296Z',
+  },
+];
+
+export const ONE_OFF_CAMPAIGN_EMPTY_STATE_CONTENT = [
+  {
+    id: 1,
+    title: 'Customer Feedback Request',
+    inbox: {
+      id: 6,
+      name: 'PaperLayer Mobile',
+      channel_type: 'Channel::Sms',
+      phone_number: '+29818373149903',
+      provider: 'default',
+    },
+    message:
+      'Hello! Enjoying our product? Share your feedback on G2 and earn a $25 Amazon coupon: https://chwt.app/g2-review',
+    campaign_status: 'active',
+    enabled: true,
+    campaign_type: 'one_off',
+    scheduled_at: 1729775588,
+    audience: [
+      { id: 4, type: 'Label' },
+      { id: 5, type: 'Label' },
+      { id: 6, type: 'Label' },
+    ],
+    trigger_rules: {},
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-24T13:13:08.496Z',
+    updated_at: '2024-10-24T13:15:38.698Z',
+  },
+  {
+    id: 2,
+    title: 'Welcome New Customer',
+    inbox: {
+      id: 6,
+      name: 'PaperLayer Mobile',
+      channel_type: 'Channel::Sms',
+      phone_number: '+29818373149903',
+      provider: 'default',
+    },
+    message: 'Welcome aboard! 🎉 Let us know if you have any questions.',
+    campaign_status: 'completed',
+    enabled: true,
+    campaign_type: 'one_off',
+    scheduled_at: 1729732500,
+    audience: [
+      { id: 1, type: 'Label' },
+      { id: 6, type: 'Label' },
+      { id: 5, type: 'Label' },
+      { id: 2, type: 'Label' },
+      { id: 4, type: 'Label' },
+    ],
+    trigger_rules: {},
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-24T13:14:00.168Z',
+    updated_at: '2024-10-24T13:15:38.707Z',
+  },
+  {
+    id: 3,
+    title: 'New Business Welcome',
+    inbox: {
+      id: 6,
+      name: 'PaperLayer Mobile',
+      channel_type: 'Channel::Sms',
+      phone_number: '+29818373149903',
+      provider: 'default',
+    },
+    message: 'Hello! We’re excited to have your business with us!',
+    campaign_status: 'active',
+    enabled: true,
+    campaign_type: 'one_off',
+    scheduled_at: 1730368440,
+    audience: [
+      { id: 1, type: 'Label' },
+      { id: 3, type: 'Label' },
+      { id: 6, type: 'Label' },
+      { id: 4, type: 'Label' },
+      { id: 2, type: 'Label' },
+      { id: 5, type: 'Label' },
+    ],
+    trigger_rules: {},
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-30T07:54:49.915Z',
+    updated_at: '2024-10-30T07:54:49.915Z',
+  },
+  {
+    id: 4,
+    title: 'New Member Onboarding',
+    inbox: {
+      id: 6,
+      name: 'PaperLayer Mobile',
+      channel_type: 'Channel::Sms',
+      phone_number: '+29818373149903',
+      provider: 'default',
+    },
+    message: 'Welcome to the team! Reach out if you have questions.',
+    campaign_status: 'completed',
+    enabled: true,
+    campaign_type: 'one_off',
+    scheduled_at: 1730304840,
+    audience: [
+      { id: 1, type: 'Label' },
+      { id: 3, type: 'Label' },
+      { id: 6, type: 'Label' },
+    ],
+    trigger_rules: {},
+    trigger_only_during_business_hours: false,
+    created_at: '2024-10-29T16:14:10.374Z',
+    updated_at: '2024-10-30T16:15:03.157Z',
+  },
+];
@@ -0,0 +1,38 @@
+<script setup>
+import { ONGOING_CAMPAIGN_EMPTY_STATE_CONTENT } from './CampaignEmptyStateContent';
+
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import CampaignCard from 'dashboard/components-next/Campaigns/CampaignCard/CampaignCard.vue';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="flex flex-col gap-4 p-px">
+        <CampaignCard
+          v-for="campaign in ONGOING_CAMPAIGN_EMPTY_STATE_CONTENT"
+          :key="campaign.id"
+          :title="campaign.title"
+          :message="campaign.message"
+          :is-enabled="campaign.enabled"
+          :status="campaign.campaign_status"
+          :sender="campaign.sender"
+          :inbox="campaign.inbox"
+          :scheduled-at="campaign.scheduled_at"
+          is-live-chat-type
+        />
+      </div>
+    </template>
+  </EmptyStateLayout>
+</template>
@@ -0,0 +1,37 @@
+<script setup>
+import { ONE_OFF_CAMPAIGN_EMPTY_STATE_CONTENT } from './CampaignEmptyStateContent';
+
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import CampaignCard from 'dashboard/components-next/Campaigns/CampaignCard/CampaignCard.vue';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="flex flex-col gap-4 p-px">
+        <CampaignCard
+          v-for="campaign in ONE_OFF_CAMPAIGN_EMPTY_STATE_CONTENT"
+          :key="campaign.id"
+          :title="campaign.title"
+          :message="campaign.message"
+          :is-enabled="campaign.enabled"
+          :status="campaign.campaign_status"
+          :sender="campaign.sender"
+          :inbox="campaign.inbox"
+          :scheduled-at="campaign.scheduled_at"
+        />
+      </div>
+    </template>
+  </EmptyStateLayout>
+</template>
@@ -0,0 +1,38 @@
+<script setup>
+import CampaignCard from 'dashboard/components-next/Campaigns/CampaignCard/CampaignCard.vue';
+
+defineProps({
+  campaigns: {
+    type: Array,
+    required: true,
+  },
+  isLiveChatType: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['edit', 'delete']);
+
+const handleEdit = campaign => emit('edit', campaign);
+const handleDelete = campaign => emit('delete', campaign);
+</script>
+
+<template>
+  <div class="flex flex-col gap-4">
+    <CampaignCard
+      v-for="campaign in campaigns"
+      :key="campaign.id"
+      :title="campaign.title"
+      :message="campaign.message"
+      :is-enabled="campaign.enabled"
+      :status="campaign.campaign_status"
+      :sender="campaign.sender"
+      :inbox="campaign.inbox"
+      :scheduled-at="campaign.scheduled_at"
+      :is-live-chat-type="isLiveChatType"
+      @edit="handleEdit(campaign)"
+      @delete="handleDelete(campaign)"
+    />
+  </div>
+</template>
@@ -0,0 +1,49 @@
+<script setup>
+import { ref } from 'vue';
+import { useStore } from 'dashboard/composables/store';
+import { useI18n } from 'vue-i18n';
+import { useAlert } from 'dashboard/composables';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+
+const props = defineProps({
+  selectedCampaign: {
+    type: Object,
+    default: null,
+  },
+});
+
+const { t } = useI18n();
+const store = useStore();
+
+const dialogRef = ref(null);
+
+const deleteCampaign = async id => {
+  if (!id) return;
+
+  try {
+    await store.dispatch('campaigns/delete', id);
+    useAlert(t('CAMPAIGN.CONFIRM_DELETE.API.SUCCESS_MESSAGE'));
+  } catch (error) {
+    useAlert(t('CAMPAIGN.CONFIRM_DELETE.API.ERROR_MESSAGE'));
+  }
+};
+
+const handleDialogConfirm = async () => {
+  await deleteCampaign(props.selectedCampaign.id);
+  dialogRef.value?.close();
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    type="alert"
+    :title="t('CAMPAIGN.CONFIRM_DELETE.TITLE')"
+    :description="t('CAMPAIGN.CONFIRM_DELETE.DESCRIPTION')"
+    :confirm-button-label="t('CAMPAIGN.CONFIRM_DELETE.CONFIRM')"
+    @confirm="handleDialogConfirm"
+  />
+</template>
@@ -0,0 +1,74 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useMapGetter, useStore } from 'dashboard/composables/store';
+import { useAlert } from 'dashboard/composables';
+import { useI18n } from 'vue-i18n';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import LiveChatCampaignForm from 'dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/LiveChatCampaignForm.vue';
+
+const props = defineProps({
+  selectedCampaign: {
+    type: Object,
+    default: null,
+  },
+});
+
+const { t } = useI18n();
+const store = useStore();
+
+const dialogRef = ref(null);
+const liveChatCampaignFormRef = ref(null);
+
+const uiFlags = useMapGetter('campaigns/getUIFlags');
+const isUpdatingCampaign = computed(() => uiFlags.value.isUpdating);
+
+const isInvalidForm = computed(
+  () => liveChatCampaignFormRef.value?.isSubmitDisabled
+);
+
+const selectedCampaignId = computed(() => props.selectedCampaign.id);
+
+const updateCampaign = async campaignDetails => {
+  try {
+    await store.dispatch('campaigns/update', {
+      id: selectedCampaignId.value,
+      ...campaignDetails,
+    });
+
+    useAlert(t('CAMPAIGN.LIVE_CHAT.EDIT.FORM.API.SUCCESS_MESSAGE'));
+    dialogRef.value.close();
+  } catch (error) {
+    const errorMessage =
+      error?.response?.message ||
+      t('CAMPAIGN.LIVE_CHAT.EDIT.FORM.API.ERROR_MESSAGE');
+    useAlert(errorMessage);
+  }
+};
+
+const handleSubmit = () => {
+  updateCampaign(liveChatCampaignFormRef.value.prepareCampaignDetails());
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    type="edit"
+    :title="t('CAMPAIGN.LIVE_CHAT.EDIT.TITLE')"
+    :is-loading="isUpdatingCampaign"
+    :disable-confirm-button="isUpdatingCampaign || isInvalidForm"
+    overflow-y-auto
+    @confirm="handleSubmit"
+  >
+    <LiveChatCampaignForm
+      ref="liveChatCampaignFormRef"
+      mode="edit"
+      :selected-campaign="selectedCampaign"
+      :show-action-buttons="false"
+      @submit="handleSubmit"
+    />
+  </Dialog>
+</template>
@@ -0,0 +1,54 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+import { useStore } from 'dashboard/composables/store';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { CAMPAIGN_TYPES } from 'shared/constants/campaign.js';
+import { CAMPAIGNS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events.js';
+
+import LiveChatCampaignForm from 'dashboard/components-next/Campaigns/Pages/CampaignPage/LiveChatCampaign/LiveChatCampaignForm.vue';
+
+const emit = defineEmits(['close']);
+
+const store = useStore();
+const { t } = useI18n();
+
+const addCampaign = async campaignDetails => {
+  try {
+    await store.dispatch('campaigns/create', campaignDetails);
+
+    // tracking this here instead of the store to track the type of campaign
+    useTrack(CAMPAIGNS_EVENTS.CREATE_CAMPAIGN, {
+      type: CAMPAIGN_TYPES.ONGOING,
+    });
+
+    useAlert(t('CAMPAIGN.SMS.CREATE.FORM.API.SUCCESS_MESSAGE'));
+  } catch (error) {
+    const errorMessage =
+      error?.response?.message ||
+      t('CAMPAIGN.SMS.CREATE.FORM.API.ERROR_MESSAGE');
+    useAlert(errorMessage);
+  }
+};
+
+const handleClose = () => emit('close');
+
+const handleSubmit = campaignDetails => {
+  addCampaign(campaignDetails);
+  handleClose();
+};
+</script>
+
+<template>
+  <div
+    class="w-[400px] z-50 min-w-0 absolute top-10 ltr:right-0 rtl:left-0 bg-n-alpha-3 backdrop-blur-[100px] p-6 rounded-xl border border-slate-50 dark:border-slate-900 shadow-md flex flex-col gap-6 max-h-[85vh] overflow-y-auto"
+  >
+    <h3 class="text-base font-medium text-slate-900 dark:text-slate-50">
+      {{ t(`CAMPAIGN.LIVE_CHAT.CREATE.TITLE`) }}
+    </h3>
+    <LiveChatCampaignForm
+      mode="create"
+      @submit="handleSubmit"
+      @cancel="handleClose"
+    />
+  </div>
+</template>
@@ -0,0 +1,323 @@
+<script setup>
+import { reactive, computed, ref, watch } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required, minLength } from '@vuelidate/validators';
+import { useMapGetter, useStore } from 'dashboard/composables/store';
+import { useAlert } from 'dashboard/composables';
+import { URLPattern } from 'urlpattern-polyfill';
+
+import Input from 'dashboard/components-next/input/Input.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import Editor from 'dashboard/components-next/Editor/Editor.vue';
+
+const props = defineProps({
+  mode: {
+    type: String,
+    required: true,
+    validator: value => ['edit', 'create'].includes(value),
+  },
+  selectedCampaign: {
+    type: Object,
+    default: () => ({}),
+  },
+  showActionButtons: {
+    type: Boolean,
+    default: true,
+  },
+});
+
+const emit = defineEmits(['submit', 'cancel']);
+
+const { t } = useI18n();
+const store = useStore();
+
+const formState = {
+  uiFlags: useMapGetter('campaigns/getUIFlags'),
+  inboxes: useMapGetter('inboxes/getWebsiteInboxes'),
+};
+
+const senderList = ref([]);
+
+const initialState = {
+  title: '',
+  message: '',
+  inboxId: null,
+  senderId: 0,
+  enabled: true,
+  triggerOnlyDuringBusinessHours: false,
+  endPoint: '',
+  timeOnPage: 10,
+};
+
+const state = reactive({ ...initialState });
+
+const urlValidators = {
+  shouldBeAValidURLPattern: value => {
+    try {
+      // eslint-disable-next-line
+      new URLPattern(value);
+      return true;
+    } catch {
+      return false;
+    }
+  },
+  shouldStartWithHTTP: value =>
+    value ? value.startsWith('https://') || value.startsWith('http://') : false,
+};
+
+const validationRules = {
+  title: { required, minLength: minLength(1) },
+  message: { required, minLength: minLength(1) },
+  inboxId: { required },
+  senderId: { required },
+  endPoint: { required, ...urlValidators },
+  timeOnPage: { required },
+};
+
+const v$ = useVuelidate(validationRules, state);
+
+const isCreating = computed(() => formState.uiFlags.value.isCreating);
+const isSubmitDisabled = computed(() => v$.value.$invalid);
+
+const mapToOptions = (items, valueKey, labelKey) =>
+  items?.map(item => ({
+    value: item[valueKey],
+    label: item[labelKey],
+  })) ?? [];
+
+const inboxOptions = computed(() =>
+  mapToOptions(formState.inboxes.value, 'id', 'name')
+);
+
+const sendersAndBotList = computed(() => [
+  { value: 0, label: 'Bot' },
+  ...mapToOptions(senderList.value, 'id', 'name'),
+]);
+
+const getErrorMessage = (field, errorKey) => {
+  const baseKey = 'CAMPAIGN.LIVE_CHAT.CREATE.FORM';
+  return v$.value[field].$error ? t(`${baseKey}.${errorKey}.ERROR`) : '';
+};
+
+const formErrors = computed(() => ({
+  title: getErrorMessage('title', 'TITLE'),
+  message: getErrorMessage('message', 'MESSAGE'),
+  inbox: getErrorMessage('inboxId', 'INBOX'),
+  endPoint: getErrorMessage('endPoint', 'END_POINT'),
+  timeOnPage: getErrorMessage('timeOnPage', 'TIME_ON_PAGE'),
+  sender: getErrorMessage('senderId', 'SENT_BY'),
+}));
+
+const resetState = () => Object.assign(state, initialState);
+
+const handleCancel = () => emit('cancel');
+
+const handleInboxChange = async inboxId => {
+  if (!inboxId) {
+    senderList.value = [];
+    return;
+  }
+
+  try {
+    const response = await store.dispatch('inboxMembers/get', { inboxId });
+    senderList.value = response?.data?.payload ?? [];
+  } catch (error) {
+    senderList.value = [];
+    useAlert(
+      error?.response?.message ??
+        t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.API.ERROR_MESSAGE')
+    );
+  }
+};
+
+const prepareCampaignDetails = () => ({
+  title: state.title,
+  message: state.message,
+  inbox_id: state.inboxId,
+  sender_id: state.senderId || null,
+  enabled: state.enabled,
+  trigger_only_during_business_hours: state.triggerOnlyDuringBusinessHours,
+  trigger_rules: {
+    url: state.endPoint,
+    time_on_page: state.timeOnPage,
+  },
+});
+
+const handleSubmit = async () => {
+  const isFormValid = await v$.value.$validate();
+  if (!isFormValid) return;
+
+  emit('submit', prepareCampaignDetails());
+  if (props.mode === 'create') {
+    resetState();
+    handleCancel();
+  }
+};
+
+const updateStateFromCampaign = campaign => {
+  if (!campaign) return;
+
+  const {
+    title,
+    message,
+    inbox: { id: inboxId },
+    sender,
+    enabled,
+    trigger_only_during_business_hours: triggerOnlyDuringBusinessHours,
+    trigger_rules: { url: endPoint, time_on_page: timeOnPage },
+  } = campaign;
+
+  Object.assign(state, {
+    title,
+    message,
+    inboxId,
+    senderId: sender?.id ?? 0,
+    enabled,
+    triggerOnlyDuringBusinessHours,
+    endPoint,
+    timeOnPage,
+  });
+};
+
+watch(
+  () => state.inboxId,
+  newInboxId => {
+    if (newInboxId) {
+      handleInboxChange(newInboxId);
+    }
+  },
+  { immediate: true }
+);
+
+watch(
+  () => props.selectedCampaign,
+  newCampaign => {
+    if (props.mode === 'edit' && newCampaign) {
+      updateStateFromCampaign(newCampaign);
+    }
+  },
+  { immediate: true }
+);
+
+defineExpose({ prepareCampaignDetails, isSubmitDisabled });
+</script>
+
+<template>
+  <form class="flex flex-col gap-4" @submit.prevent="handleSubmit">
+    <Input
+      v-model="state.title"
+      :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.TITLE.LABEL')"
+      :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.TITLE.PLACEHOLDER')"
+      :message="formErrors.title"
+      :message-type="formErrors.title ? 'error' : 'info'"
+    />
+
+    <Editor
+      v-model="state.message"
+      :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.MESSAGE.LABEL')"
+      :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.MESSAGE.PLACEHOLDER')"
+      :message="formErrors.message"
+      :message-type="formErrors.message ? 'error' : 'info'"
+    />
+
+    <div class="flex flex-col gap-1">
+      <label for="inbox" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.INBOX.LABEL') }}
+      </label>
+      <ComboBox
+        id="inbox"
+        v-model="state.inboxId"
+        :options="inboxOptions"
+        :has-error="!!formErrors.inbox"
+        :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.INBOX.PLACEHOLDER')"
+        :message="formErrors.inbox"
+        class="[&>div>button]:bg-n-alpha-black2 [&>div>button:not(.focused)]:dark:outline-n-weak [&>div>button:not(.focused)]:hover:!outline-n-slate-6"
+      />
+    </div>
+
+    <div class="flex flex-col gap-1">
+      <label for="sentBy" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.SENT_BY.LABEL') }}
+      </label>
+      <ComboBox
+        id="sentBy"
+        v-model="state.senderId"
+        :options="sendersAndBotList"
+        :has-error="!!formErrors.sender"
+        :disabled="!state.inboxId"
+        :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.SENT_BY.PLACEHOLDER')"
+        class="[&>div>button]:bg-n-alpha-black2 [&>div>button:not(.focused)]:dark:outline-n-weak [&>div>button:not(.focused)]:hover:!outline-n-slate-6"
+        :message="formErrors.sender"
+      />
+    </div>
+
+    <Input
+      v-model="state.endPoint"
+      type="url"
+      :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.END_POINT.LABEL')"
+      :placeholder="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.END_POINT.PLACEHOLDER')"
+      :message="formErrors.endPoint"
+      :message-type="formErrors.endPoint ? 'error' : 'info'"
+    />
+
+    <Input
+      v-model="state.timeOnPage"
+      type="number"
+      :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.TIME_ON_PAGE.LABEL')"
+      :placeholder="
+        t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.TIME_ON_PAGE.PLACEHOLDER')
+      "
+      :message="formErrors.timeOnPage"
+      :message-type="formErrors.timeOnPage ? 'error' : 'info'"
+    />
+
+    <fieldset class="flex flex-col gap-2.5">
+      <legend class="mb-2.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.OTHER_PREFERENCES.TITLE') }}
+      </legend>
+
+      <label class="flex items-center gap-2">
+        <input v-model="state.enabled" type="checkbox" />
+        <span class="text-sm font-medium text-n-slate-12">
+          {{ t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.OTHER_PREFERENCES.ENABLED') }}
+        </span>
+      </label>
+
+      <label class="flex items-center gap-2">
+        <input v-model="state.triggerOnlyDuringBusinessHours" type="checkbox" />
+        <span class="text-sm font-medium text-n-slate-12">
+          {{
+            t(
+              'CAMPAIGN.LIVE_CHAT.CREATE.FORM.OTHER_PREFERENCES.TRIGGER_ONLY_BUSINESS_HOURS'
+            )
+          }}
+        </span>
+      </label>
+    </fieldset>
+
+    <div
+      v-if="showActionButtons"
+      class="flex items-center justify-between w-full gap-3"
+    >
+      <Button
+        type="button"
+        variant="faded"
+        color="slate"
+        :label="t('CAMPAIGN.LIVE_CHAT.CREATE.FORM.BUTTONS.CANCEL')"
+        class="w-full bg-n-alpha-2 n-blue-text hover:bg-n-alpha-3"
+        @click="handleCancel"
+      />
+      <Button
+        type="submit"
+        :label="
+          t(`CAMPAIGN.LIVE_CHAT.CREATE.FORM.BUTTONS.${mode.toUpperCase()}`)
+        "
+        class="w-full"
+        :is-loading="isCreating"
+        :disabled="isCreating || isSubmitDisabled"
+      />
+    </div>
+  </form>
+</template>
@@ -0,0 +1,49 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+import { useStore } from 'dashboard/composables/store';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { CAMPAIGN_TYPES } from 'shared/constants/campaign.js';
+import { CAMPAIGNS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events.js';
+
+import SMSCampaignForm from 'dashboard/components-next/Campaigns/Pages/CampaignPage/SMSCampaign/SMSCampaignForm.vue';
+
+const emit = defineEmits(['close']);
+
+const store = useStore();
+const { t } = useI18n();
+
+const addCampaign = async campaignDetails => {
+  try {
+    await store.dispatch('campaigns/create', campaignDetails);
+
+    // tracking this here instead of the store to track the type of campaign
+    useTrack(CAMPAIGNS_EVENTS.CREATE_CAMPAIGN, {
+      type: CAMPAIGN_TYPES.ONE_OFF,
+    });
+
+    useAlert(t('CAMPAIGN.SMS.CREATE.FORM.API.SUCCESS_MESSAGE'));
+  } catch (error) {
+    const errorMessage =
+      error?.response?.message ||
+      t('CAMPAIGN.SMS.CREATE.FORM.API.ERROR_MESSAGE');
+    useAlert(errorMessage);
+  }
+};
+
+const handleSubmit = campaignDetails => {
+  addCampaign(campaignDetails);
+};
+
+const handleClose = () => emit('close');
+</script>
+
+<template>
+  <div
+    class="w-[400px] z-50 min-w-0 absolute top-10 ltr:right-0 rtl:left-0 bg-n-alpha-3 backdrop-blur-[100px] p-6 rounded-xl border border-slate-50 dark:border-slate-900 shadow-md flex flex-col gap-6"
+  >
+    <h3 class="text-base font-medium text-slate-900 dark:text-slate-50">
+      {{ t(`CAMPAIGN.SMS.CREATE.TITLE`) }}
+    </h3>
+    <SMSCampaignForm @submit="handleSubmit" @cancel="handleClose" />
+  </div>
+</template>
@@ -0,0 +1,189 @@
+<script setup>
+import { reactive, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required, minLength } from '@vuelidate/validators';
+import { useMapGetter } from 'dashboard/composables/store';
+
+import Input from 'dashboard/components-next/input/Input.vue';
+import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import TagMultiSelectComboBox from 'dashboard/components-next/combobox/TagMultiSelectComboBox.vue';
+
+const emit = defineEmits(['submit', 'cancel']);
+
+const { t } = useI18n();
+
+const formState = {
+  uiFlags: useMapGetter('campaigns/getUIFlags'),
+  labels: useMapGetter('labels/getLabels'),
+  inboxes: useMapGetter('inboxes/getSMSInboxes'),
+};
+
+const initialState = {
+  title: '',
+  message: '',
+  inboxId: null,
+  scheduledAt: null,
+  selectedAudience: [],
+};
+
+const state = reactive({ ...initialState });
+
+const rules = {
+  title: { required, minLength: minLength(1) },
+  message: { required, minLength: minLength(1) },
+  inboxId: { required },
+  scheduledAt: { required },
+  selectedAudience: { required },
+};
+
+const v$ = useVuelidate(rules, state);
+
+const isCreating = computed(() => formState.uiFlags.value.isCreating);
+
+const currentDateTime = computed(() => {
+  // Added to disable the scheduled at field from being set to the current time
+  const now = new Date();
+  const localTime = new Date(now.getTime() - now.getTimezoneOffset() * 60000);
+  return localTime.toISOString().slice(0, 16);
+});
+
+const mapToOptions = (items, valueKey, labelKey) =>
+  items?.map(item => ({
+    value: item[valueKey],
+    label: item[labelKey],
+  })) ?? [];
+
+const audienceList = computed(() =>
+  mapToOptions(formState.labels.value, 'id', 'title')
+);
+
+const inboxOptions = computed(() =>
+  mapToOptions(formState.inboxes.value, 'id', 'name')
+);
+
+const getErrorMessage = (field, errorKey) => {
+  const baseKey = 'CAMPAIGN.SMS.CREATE.FORM';
+  return v$.value[field].$error ? t(`${baseKey}.${errorKey}.ERROR`) : '';
+};
+
+const formErrors = computed(() => ({
+  title: getErrorMessage('title', 'TITLE'),
+  message: getErrorMessage('message', 'MESSAGE'),
+  inbox: getErrorMessage('inboxId', 'INBOX'),
+  scheduledAt: getErrorMessage('scheduledAt', 'SCHEDULED_AT'),
+  audience: getErrorMessage('selectedAudience', 'AUDIENCE'),
+}));
+
+const isSubmitDisabled = computed(() => v$.value.$invalid);
+
+const formatToUTCString = localDateTime =>
+  localDateTime ? new Date(localDateTime).toISOString() : null;
+
+const resetState = () => {
+  Object.assign(state, initialState);
+};
+
+const handleCancel = () => emit('cancel');
+
+const prepareCampaignDetails = () => ({
+  title: state.title,
+  message: state.message,
+  inbox_id: state.inboxId,
+  scheduled_at: formatToUTCString(state.scheduledAt),
+  audience: state.selectedAudience?.map(id => ({
+    id,
+    type: 'Label',
+  })),
+});
+
+const handleSubmit = async () => {
+  const isFormValid = await v$.value.$validate();
+  if (!isFormValid) return;
+
+  emit('submit', prepareCampaignDetails());
+  resetState();
+  handleCancel();
+};
+</script>
+
+<template>
+  <form class="flex flex-col gap-4" @submit.prevent="handleSubmit">
+    <Input
+      v-model="state.title"
+      :label="t('CAMPAIGN.SMS.CREATE.FORM.TITLE.LABEL')"
+      :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.TITLE.PLACEHOLDER')"
+      :message="formErrors.title"
+      :message-type="formErrors.title ? 'error' : 'info'"
+    />
+
+    <TextArea
+      v-model="state.message"
+      :label="t('CAMPAIGN.SMS.CREATE.FORM.MESSAGE.LABEL')"
+      :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.MESSAGE.PLACEHOLDER')"
+      show-character-count
+      :message="formErrors.message"
+      :message-type="formErrors.message ? 'error' : 'info'"
+    />
+
+    <div class="flex flex-col gap-1">
+      <label for="inbox" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.SMS.CREATE.FORM.INBOX.LABEL') }}
+      </label>
+      <ComboBox
+        id="inbox"
+        v-model="state.inboxId"
+        :options="inboxOptions"
+        :has-error="!!formErrors.inbox"
+        :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.INBOX.PLACEHOLDER')"
+        :message="formErrors.inbox"
+        class="[&>div>button]:bg-n-alpha-black2 [&>div>button:not(.focused)]:dark:outline-n-weak [&>div>button:not(.focused)]:hover:!outline-n-slate-6"
+      />
+    </div>
+
+    <div class="flex flex-col gap-1">
+      <label for="audience" class="mb-0.5 text-sm font-medium text-n-slate-12">
+        {{ t('CAMPAIGN.SMS.CREATE.FORM.AUDIENCE.LABEL') }}
+      </label>
+      <TagMultiSelectComboBox
+        v-model="state.selectedAudience"
+        :options="audienceList"
+        :label="t('CAMPAIGN.SMS.CREATE.FORM.AUDIENCE.LABEL')"
+        :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.AUDIENCE.PLACEHOLDER')"
+        :has-error="!!formErrors.audience"
+        :message="formErrors.audience"
+        class="[&>div>button]:bg-n-alpha-black2"
+      />
+    </div>
+
+    <Input
+      v-model="state.scheduledAt"
+      :label="t('CAMPAIGN.SMS.CREATE.FORM.SCHEDULED_AT.LABEL')"
+      type="datetime-local"
+      :min="currentDateTime"
+      :placeholder="t('CAMPAIGN.SMS.CREATE.FORM.SCHEDULED_AT.PLACEHOLDER')"
+      :message="formErrors.scheduledAt"
+      :message-type="formErrors.scheduledAt ? 'error' : 'info'"
+    />
+
+    <div class="flex items-center justify-between w-full gap-3">
+      <Button
+        variant="faded"
+        color="slate"
+        type="button"
+        :label="t('CAMPAIGN.SMS.CREATE.FORM.BUTTONS.CANCEL')"
+        class="w-full bg-n-alpha-2 n-blue-text hover:bg-n-alpha-3"
+        @click="handleCancel"
+      />
+      <Button
+        :label="t('CAMPAIGN.SMS.CREATE.FORM.BUTTONS.CREATE')"
+        class="w-full"
+        type="submit"
+        :is-loading="isCreating"
+        :disabled="isCreating || isSubmitDisabled"
+      />
+    </div>
+  </form>
+</template>
@@ -0,0 +1,32 @@
+<script setup>
+defineProps({
+  layout: {
+    type: String,
+    default: 'col',
+  },
+});
+
+const emit = defineEmits(['click']);
+
+const handleClick = () => {
+  emit('click');
+};
+</script>
+
+<template>
+  <div
+    class="flex flex-col w-full shadow outline-1 outline outline-n-container group/cardLayout rounded-2xl bg-n-solid-2"
+  >
+    <div
+      class="flex w-full gap-3 px-6 py-5"
+      :class="
+        layout === 'col' ? 'flex-col' : 'flex-row justify-between items-center'
+      "
+      @click="handleClick"
+    >
+      <slot />
+    </div>
+
+    <slot name="after" />
+  </div>
+</template>
@@ -0,0 +1,108 @@
+<script setup>
+import { computed, watch, onMounted, ref } from 'vue';
+import { useRoute } from 'vue-router';
+import { useMapGetter, useStore } from 'dashboard/composables/store';
+
+import LabelItem from 'dashboard/components-next/Label/LabelItem.vue';
+import AddLabel from 'dashboard/components-next/Label/AddLabel.vue';
+
+const props = defineProps({
+  contactId: {
+    type: [String, Number],
+    default: null,
+  },
+});
+
+const store = useStore();
+const route = useRoute();
+
+const showDropdown = ref(false);
+
+const allLabels = useMapGetter('labels/getLabels');
+const contactLabels = useMapGetter('contactLabels/getContactLabels');
+
+const savedLabels = computed(() => {
+  const availableContactLabels = contactLabels.value(props.contactId);
+  return allLabels.value.filter(({ title }) =>
+    availableContactLabels.includes(title)
+  );
+});
+
+const labelMenuItems = computed(() => {
+  return allLabels.value
+    ?.map(label => ({
+      label: label.title,
+      value: label.id,
+      thumbnail: { name: label.title, color: label.color },
+      isSelected: savedLabels.value.some(
+        savedLabel => savedLabel.id === label.id
+      ),
+      action: 'addLabel',
+    }))
+    .toSorted((a, b) => Number(a.isSelected) - Number(b.isSelected));
+});
+
+const fetchLabels = async contactId => {
+  if (!contactId) {
+    return;
+  }
+  store.dispatch('contactLabels/get', contactId);
+};
+
+const handleLabelAction = async ({ action, value }) => {
+  try {
+    // Get current label titles
+    const currentLabels = savedLabels.value.map(label => label.title);
+
+    // Find the label title for the ID (value)
+    const selectedLabel = allLabels.value.find(label => label.id === value);
+    if (!selectedLabel) return;
+
+    let updatedLabels;
+    if (action === 'addLabel') {
+      // If label is already selected, remove it (toggle behavior)
+      if (currentLabels.includes(selectedLabel.title)) {
+        updatedLabels = currentLabels.filter(
+          labelTitle => labelTitle !== selectedLabel.title
+        );
+      } else {
+        // Add the new label
+        updatedLabels = [...currentLabels, selectedLabel.title];
+      }
+    }
+
+    await store.dispatch('contactLabels/update', {
+      contactId: props.contactId,
+      labels: updatedLabels,
+    });
+
+    showDropdown.value = false;
+  } catch (error) {
+    // error
+  }
+};
+
+watch(
+  () => props.contactId,
+  (newVal, oldVal) => {
+    if (newVal !== oldVal) {
+      fetchLabels(newVal);
+    }
+  }
+);
+onMounted(() => {
+  if (route.params.contactId) {
+    fetchLabels(route.params.contactId);
+  }
+});
+</script>
+
+<template>
+  <div class="flex flex-wrap items-center gap-2">
+    <LabelItem v-for="label in savedLabels" :key="label.id" :label="label" />
+    <AddLabel
+      :label-menu-items="labelMenuItems"
+      @update-label="handleLabelAction"
+    />
+  </div>
+</template>
@@ -0,0 +1,183 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import CardLayout from 'dashboard/components-next/CardLayout.vue';
+import ContactsForm from 'dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import Flag from 'dashboard/components-next/flag/Flag.vue';
+import countries from 'shared/constants/countries';
+
+const props = defineProps({
+  id: { type: Number, required: true },
+  name: { type: String, default: '' },
+  email: { type: String, default: '' },
+  additionalAttributes: { type: Object, default: () => ({}) },
+  phoneNumber: { type: String, default: '' },
+  thumbnail: { type: String, default: '' },
+  isExpanded: { type: Boolean, default: false },
+  isUpdating: { type: Boolean, default: false },
+});
+
+const emit = defineEmits(['toggle', 'updateContact', 'showContact']);
+
+const { t } = useI18n();
+
+const contactsFormRef = ref(null);
+
+const getInitialContactData = () => ({
+  id: props.id,
+  name: props.name,
+  email: props.email,
+  phoneNumber: props.phoneNumber,
+  additionalAttributes: props.additionalAttributes,
+});
+
+const contactData = ref(getInitialContactData());
+
+const isFormInvalid = computed(() => contactsFormRef.value?.isFormInvalid);
+
+const countriesMap = computed(() => {
+  return countries.reduce((acc, country) => {
+    acc[country.code] = country;
+    acc[country.id] = country;
+    return acc;
+  }, {});
+});
+
+const countryDetails = computed(() => {
+  const attributes = props.additionalAttributes || {};
+  const { country, countryCode, city } = attributes;
+
+  if (!country && !countryCode) return null;
+
+  const activeCountry =
+    countriesMap.value[country] || countriesMap.value[countryCode];
+
+  if (!activeCountry) return null;
+
+  return {
+    countryCode: activeCountry.id,
+    city: city ? `${city},` : null,
+    name: activeCountry.name,
+  };
+});
+
+const formattedLocation = computed(() => {
+  if (!countryDetails.value) return '';
+
+  return [countryDetails.value.city, countryDetails.value.name]
+    .filter(Boolean)
+    .join(' ');
+});
+
+const handleFormUpdate = updatedData => {
+  Object.assign(contactData.value, updatedData);
+};
+
+const handleUpdateContact = () => {
+  emit('updateContact', contactData.value);
+};
+
+const onClickExpand = () => {
+  emit('toggle');
+  contactData.value = getInitialContactData();
+};
+
+const onClickViewDetails = () => emit('showContact', props.id);
+</script>
+
+<template>
+  <CardLayout :key="id" layout="row">
+    <div class="flex items-center justify-start flex-1 gap-4">
+      <Avatar :name="name" :src="thumbnail" :size="48" rounded-full />
+      <div class="flex flex-col gap-0.5 flex-1">
+        <div class="flex flex-wrap items-center gap-x-4 gap-y-1">
+          <span class="text-base font-medium truncate text-n-slate-12">
+            {{ name }}
+          </span>
+          <span class="inline-flex items-center gap-1">
+            <span
+              v-if="additionalAttributes?.companyName"
+              class="i-ph-building-light size-4 text-n-slate-10 mb-0.5"
+            />
+            <span
+              v-if="additionalAttributes?.companyName"
+              class="text-sm truncate text-n-slate-11"
+            >
+              {{ additionalAttributes.companyName }}
+            </span>
+          </span>
+        </div>
+        <div class="flex flex-wrap items-center justify-start gap-x-3 gap-y-1">
+          <div v-if="email" class="truncate max-w-72" :title="email">
+            <span class="text-sm text-n-slate-11">
+              {{ email }}
+            </span>
+          </div>
+          <div v-if="email" class="w-px h-3 truncate bg-n-slate-6" />
+          <span v-if="phoneNumber" class="text-sm truncate text-n-slate-11">
+            {{ phoneNumber }}
+          </span>
+          <div v-if="phoneNumber" class="w-px h-3 truncate bg-n-slate-6" />
+          <span
+            v-if="countryDetails"
+            class="inline-flex items-center gap-2 text-sm truncate text-n-slate-11"
+          >
+            <Flag :country="countryDetails.countryCode" class="size-3.5" />
+            {{ formattedLocation }}
+          </span>
+          <div v-if="countryDetails" class="w-px h-3 truncate bg-n-slate-6" />
+          <Button
+            :label="t('CONTACTS_LAYOUT.CARD.VIEW_DETAILS')"
+            variant="link"
+            size="xs"
+            @click="onClickViewDetails"
+          />
+        </div>
+      </div>
+    </div>
+
+    <Button
+      icon="i-lucide-chevron-down"
+      variant="ghost"
+      color="slate"
+      size="xs"
+      :class="{ 'rotate-180': isExpanded }"
+      @click="onClickExpand"
+    />
+
+    <template #after>
+      <transition
+        enter-active-class="overflow-hidden transition-all duration-300 ease-out"
+        leave-active-class="overflow-hidden transition-all duration-300 ease-in"
+        enter-from-class="overflow-hidden opacity-0 max-h-0"
+        enter-to-class="opacity-100 max-h-[690px] sm:max-h-[470px] md:max-h-[410px]"
+        leave-from-class="opacity-100 max-h-[690px] sm:max-h-[470px] md:max-h-[410px]"
+        leave-to-class="overflow-hidden opacity-0 max-h-0"
+      >
+        <div v-show="isExpanded" class="w-full">
+          <div class="flex flex-col gap-6 p-6 border-t border-n-strong">
+            <ContactsForm
+              ref="contactsFormRef"
+              :contact-data="contactData"
+              @update="handleFormUpdate"
+            />
+            <div>
+              <Button
+                :label="
+                  t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.UPDATE_BUTTON')
+                "
+                size="sm"
+                :is-loading="isUpdating"
+                :disabled="isUpdating || isFormInvalid"
+                @click="handleUpdateContact"
+              />
+            </div>
+          </div>
+        </div>
+      </transition>
+    </template>
+  </CardLayout>
+</template>
@@ -0,0 +1,67 @@
+<script setup>
+import { ref } from 'vue';
+
+import ContactsCard from '../ContactsCard.vue';
+import contacts from './fixtures';
+
+const expandedCardId = ref(null);
+
+const toggleExpanded = id => {
+  expandedCardId.value = expandedCardId.value === id ? null : id;
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactsCard"
+    :layout="{ type: 'grid', width: '800px' }"
+  >
+    <Variant title="Default with expandable function">
+      <div class="flex flex-col p-4">
+        <ContactsCard
+          v-bind="contacts[0]"
+          :is-expanded="expandedCardId === contacts[0].id"
+          @toggle="toggleExpanded(contacts[0].id)"
+          @update-contact="() => {}"
+          @show-contact="() => {}"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="With Company Name and without phone number">
+      <div class="flex flex-col p-4">
+        <ContactsCard
+          v-bind="{ ...contacts[1], phoneNumber: '' }"
+          :is-expanded="false"
+          @toggle="() => {}"
+          @update-contact="() => {}"
+          @show-contact="() => {}"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Expanded State">
+      <div class="flex flex-col p-4">
+        <ContactsCard
+          v-bind="contacts[2]"
+          is-expanded
+          @toggle="() => {}"
+          @update-contact="() => {}"
+          @show-contact="() => {}"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Without Email and Phone">
+      <div class="flex flex-col p-4">
+        <ContactsCard
+          v-bind="{ ...contacts[3], email: '', phoneNumber: '' }"
+          :is-expanded="false"
+          @toggle="() => {}"
+          @update-contact="() => {}"
+          @show-contact="() => {}"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,149 @@
+export default [
+  {
+    additionalAttributes: {
+      socialProfiles: {},
+    },
+    availabilityStatus: null,
+    email: 'johndoe@chatwoot.com',
+    id: 370,
+    name: 'John Doe',
+    phoneNumber: '+918634322418',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/thumbs/svg?seed=Felix',
+    customAttributes: {},
+    lastActivityAt: 1731608270,
+    createdAt: 1731586271,
+  },
+  {
+    additionalAttributes: {
+      city: 'kerala',
+      country: 'India',
+      description: 'Curious about the web. ',
+      companyName: 'Chatwoot',
+      countryCode: '',
+      socialProfiles: {
+        github: 'abozler',
+        twitter: 'ozler',
+        facebook: 'abozler',
+        linkedin: 'abozler',
+        instagram: 'ozler',
+      },
+    },
+    availabilityStatus: null,
+    email: 'ozler@chatwoot.com',
+    id: 29,
+    name: 'Abraham Ozlers',
+    phoneNumber: '+246232222222',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/thumbs/svg?seed=Upload',
+    customAttributes: {
+      dateContact: '2024-02-01T00:00:00.000Z',
+      linkContact: 'https://staging.chatwoot.com/app/accounts/3/contacts-new',
+      listContact: 'Not spam',
+      numberContact: '12',
+    },
+    lastActivityAt: 1712127410,
+    createdAt: 1712127389,
+  },
+  {
+    additionalAttributes: {
+      city: 'Kerala',
+      country: 'India',
+      description:
+        "I'm Candice developer focusing on building things for the web 🌍. Currently, I’m working as a Product Developer here at @chatwootapp ⚡️🔥",
+      companyName: 'Chatwoot',
+      countryCode: 'IN',
+      socialProfiles: {
+        github: 'cmathersonj',
+        twitter: 'cmather',
+        facebook: 'cmathersonj',
+        linkedin: 'cmathersonj',
+        instagram: 'cmathersonjs',
+      },
+    },
+    availabilityStatus: null,
+    email: 'cmathersonj@va.test',
+    id: 22,
+    name: 'Candice Matherson',
+    phoneNumber: '+917474774742',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/thumbs/svg?seed=Emery',
+    customAttributes: {
+      dateContact: '2024-11-12T03:23:06.963Z',
+      linkContact: 'https://sd.sd',
+      textContact: 'hey',
+      numberContact: '12',
+      checkboxContact: true,
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: '',
+      country: '',
+      description: '',
+      companyName: '',
+      countryCode: '',
+      socialProfiles: {
+        github: '',
+        twitter: '',
+        facebook: '',
+        linkedin: '',
+        instagram: '',
+      },
+    },
+    availabilityStatus: null,
+    email: 'ofolkardi@taobao.test',
+    id: 21,
+    name: 'Ophelia Folkard',
+    phoneNumber: '',
+    identifier: null,
+    thumbnail:
+      'https://sivin-tunnel.chatwoot.dev/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBPZz09IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--08dcac8eb72ef12b2cad92d58dddd04cd8a5f513/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--df796c2af3c0153e55236c2f3cf3a199ac2cb6f7/32.jpg',
+    customAttributes: {},
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      socialProfiles: {},
+    },
+    availabilityStatus: null,
+    email: 'wcasteloth@exblog.jp',
+    id: 20,
+    name: 'Willy Castelot',
+    phoneNumber: '+919384',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/thumbs/svg?seed=Jade',
+    customAttributes: {},
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: '',
+      country: '',
+      description: '',
+      companyName: '',
+      countryCode: '',
+      socialProfiles: {
+        github: '',
+        twitter: '',
+        facebook: '',
+        linkedin: '',
+        instagram: '',
+      },
+    },
+    availabilityStatus: null,
+    email: 'ederingtong@printfriendly.test',
+    id: 19,
+    name: 'Elisabeth Derington',
+    phoneNumber: '',
+    identifier: null,
+    thumbnail: 'https://api.dicebear.com/9.x/avataaars/svg?seed=Jade',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+];
@@ -0,0 +1,89 @@
+<script setup>
+import { computed, useSlots } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useRoute } from 'vue-router';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import Breadcrumb from 'dashboard/components-next/breadcrumb/Breadcrumb.vue';
+import ComposeConversation from 'dashboard/components-next/NewConversation/ComposeConversation.vue';
+
+const props = defineProps({
+  buttonLabel: {
+    type: String,
+    default: '',
+  },
+  selectedContact: {
+    type: Object,
+    default: () => ({}),
+  },
+});
+
+const emit = defineEmits(['goToContactsList']);
+
+const { t } = useI18n();
+const slots = useSlots();
+const route = useRoute();
+
+const contactId = computed(() => route.params.contactId);
+
+const selectedContactName = computed(() => {
+  return props.selectedContact?.name;
+});
+
+const breadcrumbItems = computed(() => {
+  const items = [
+    {
+      label: t('CONTACTS_LAYOUT.HEADER.BREADCRUMB.CONTACTS'),
+      link: '#',
+    },
+  ];
+  if (props.selectedContact) {
+    items.push({
+      label: selectedContactName.value,
+    });
+  }
+  return items;
+});
+
+const handleBreadcrumbClick = () => {
+  emit('goToContactsList');
+};
+</script>
+
+<template>
+  <section
+    class="flex w-full h-full overflow-hidden justify-evenly bg-n-background"
+  >
+    <div
+      class="flex flex-col w-full h-full transition-all duration-300 ltr:2xl:ml-56 rtl:2xl:mr-56"
+    >
+      <header class="sticky top-0 z-10 px-6 xl:px-0">
+        <div class="w-full mx-auto max-w-[650px]">
+          <div class="flex items-center justify-between w-full h-20 gap-2">
+            <Breadcrumb
+              :items="breadcrumbItems"
+              @click="handleBreadcrumbClick"
+            />
+            <ComposeConversation :contact-id="contactId">
+              <template #trigger="{ toggle }">
+                <Button :label="buttonLabel" size="sm" @click="toggle" />
+              </template>
+            </ComposeConversation>
+          </div>
+        </div>
+      </header>
+      <main class="flex-1 px-6 overflow-y-auto xl:px-px">
+        <div class="w-full py-4 mx-auto max-w-[650px]">
+          <slot name="default" />
+        </div>
+      </main>
+    </div>
+
+    <div
+      v-if="slots.sidebar"
+      class="overflow-y-auto justify-end min-w-[200px] w-full py-6 max-w-[440px] border-l border-n-weak bg-n-solid-2"
+    >
+      <slot name="sidebar" />
+    </div>
+  </section>
+</template>
@@ -0,0 +1,58 @@
+<script setup>
+import { ref } from 'vue';
+import { useStore } from 'dashboard/composables/store';
+import { useRoute } from 'vue-router';
+import { useI18n } from 'vue-i18n';
+import { useAlert } from 'dashboard/composables';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+
+const props = defineProps({
+  selectedContact: {
+    type: Object,
+    default: null,
+  },
+});
+
+const emit = defineEmits(['goToContactsList']);
+
+const { t } = useI18n();
+const store = useStore();
+const route = useRoute();
+
+const dialogRef = ref(null);
+
+const deleteContact = async id => {
+  if (!id) return;
+
+  try {
+    await store.dispatch('contacts/delete', id);
+    useAlert(t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.API.SUCCESS_MESSAGE'));
+  } catch (error) {
+    useAlert(t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.API.ERROR_MESSAGE'));
+  }
+};
+
+const handleDialogConfirm = async () => {
+  emit('goToContactsList');
+  await deleteContact(route.params.contactId || props.selectedContact.id);
+  dialogRef.value?.close();
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    type="alert"
+    :title="t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.TITLE')"
+    :description="
+      t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.DESCRIPTION', {
+        contactName: props.selectedContact.name,
+      })
+    "
+    :confirm-button-label="t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.CONFIRM')"
+    @confirm="handleDialogConfirm"
+  />
+</template>
@@ -0,0 +1,66 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useMapGetter } from 'dashboard/composables/store';
+import { useRoute } from 'vue-router';
+import { useI18n } from 'vue-i18n';
+import filterQueryGenerator from 'dashboard/helper/filterQueryGenerator';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+
+const emit = defineEmits(['export']);
+
+const { t } = useI18n();
+const route = useRoute();
+
+const dialogRef = ref(null);
+
+const segments = useMapGetter('customViews/getContactCustomViews');
+const appliedFilters = useMapGetter('contacts/getAppliedContactFilters');
+const uiFlags = useMapGetter('contacts/getUIFlags');
+const isExportingContact = computed(() => uiFlags.value.isExporting);
+
+const activeSegmentId = computed(() => route.params.segmentId);
+const activeSegment = computed(() =>
+  activeSegmentId.value
+    ? segments.value.find(view => view.id === Number(activeSegmentId.value))
+    : undefined
+);
+
+const exportContacts = async () => {
+  let query = { payload: [] };
+
+  if (activeSegmentId.value && activeSegment.value) {
+    query = activeSegment.value.query;
+  } else if (Object.keys(appliedFilters.value).length > 0) {
+    query = filterQueryGenerator(appliedFilters.value);
+  }
+
+  emit('export', {
+    ...query,
+    label: route.params.label || '',
+  });
+};
+
+const handleDialogConfirm = async () => {
+  await exportContacts();
+  dialogRef.value?.close();
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    :title="t('CONTACTS_LAYOUT.HEADER.ACTIONS.EXPORT_CONTACT.TITLE')"
+    :description="
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.EXPORT_CONTACT.DESCRIPTION')
+    "
+    :confirm-button-label="
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.EXPORT_CONTACT.CONFIRM')
+    "
+    :is-loading="isExportingContact"
+    :disable-confirm-button="isExportingContact"
+    @confirm="handleDialogConfirm"
+  />
+</template>
@@ -0,0 +1,134 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useMapGetter } from 'dashboard/composables/store';
+import { useI18n } from 'vue-i18n';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const emit = defineEmits(['import']);
+const { t } = useI18n();
+
+const uiFlags = useMapGetter('contacts/getUIFlags');
+const isImportingContact = computed(() => uiFlags.value.isImporting);
+
+const dialogRef = ref(null);
+const fileInput = ref(null);
+
+const hasSelectedFile = ref(null);
+const selectedFileName = ref('');
+
+const csvUrl = '/downloads/import-contacts-sample.csv';
+
+const handleFileClick = () => fileInput.value?.click();
+
+const processFileName = fileName => {
+  const lastDotIndex = fileName.lastIndexOf('.');
+  const extension = fileName.slice(lastDotIndex);
+  const baseName = fileName.slice(0, lastDotIndex);
+
+  return baseName.length > 20
+    ? `${baseName.slice(0, 20)}...${extension}`
+    : fileName;
+};
+
+const handleFileChange = () => {
+  const file = fileInput.value?.files[0];
+  hasSelectedFile.value = file;
+  selectedFileName.value = file ? processFileName(file.name) : '';
+};
+
+const handleRemoveFile = () => {
+  hasSelectedFile.value = null;
+  if (fileInput.value) {
+    fileInput.value.value = null;
+  }
+  selectedFileName.value = '';
+};
+
+const uploadFile = async () => {
+  if (!hasSelectedFile.value) return;
+  emit('import', hasSelectedFile.value);
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    :title="t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.TITLE')"
+    :confirm-button-label="
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.IMPORT')
+    "
+    :is-loading="isImportingContact"
+    :disable-confirm-button="isImportingContact"
+    @confirm="uploadFile"
+  >
+    <template #description>
+      <p class="mb-0 text-sm text-n-slate-11">
+        {{ t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.DESCRIPTION') }}
+        <a
+          :href="csvUrl"
+          target="_blank"
+          rel="noopener noreferrer"
+          download="import-contacts-sample.csv"
+          class="text-n-blue-text"
+        >
+          {{
+            t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.DOWNLOAD_LABEL')
+          }}
+        </a>
+      </p>
+    </template>
+
+    <div class="flex flex-col gap-2">
+      <div class="flex items-center gap-2">
+        <label class="text-sm text-n-slate-12 whitespace-nowrap">
+          {{ t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.LABEL') }}
+        </label>
+        <div class="flex items-center justify-between w-full gap-2">
+          <span v-if="hasSelectedFile" class="text-sm text-n-slate-12">
+            {{ selectedFileName }}
+          </span>
+          <Button
+            v-if="!hasSelectedFile"
+            :label="
+              t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.CHOOSE_FILE')
+            "
+            icon="i-lucide-upload"
+            color="slate"
+            variant="ghost"
+            size="sm"
+            class="!w-fit"
+            @click="handleFileClick"
+          />
+          <div v-else class="flex items-center gap-1">
+            <Button
+              :label="t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.CHANGE')"
+              color="slate"
+              variant="ghost"
+              size="sm"
+              @click="handleFileClick"
+            />
+            <div class="w-px h-3 bg-n-strong" />
+            <Button
+              icon="i-lucide-trash"
+              color="slate"
+              variant="ghost"
+              size="sm"
+              @click="handleRemoveFile"
+            />
+          </div>
+        </div>
+      </div>
+    </div>
+    <input
+      ref="fileInput"
+      type="file"
+      accept="text/csv"
+      class="hidden"
+      @change="handleFileChange"
+    />
+  </Dialog>
+</template>
@@ -0,0 +1,112 @@
+<script setup>
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import { useI18n } from 'vue-i18n';
+
+defineProps({
+  selectedContact: {
+    type: Object,
+    required: true,
+  },
+  primaryContactId: {
+    type: [Number, null],
+    default: null,
+  },
+  primaryContactList: {
+    type: Array,
+    default: () => [],
+  },
+  isSearching: {
+    type: Boolean,
+    default: false,
+  },
+  hasError: {
+    type: Boolean,
+    default: false,
+  },
+  errorMessage: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['update:primaryContactId', 'search']);
+
+const { t } = useI18n();
+</script>
+
+<template>
+  <div class="flex flex-col">
+    <div class="flex flex-col gap-2">
+      <div class="flex items-center justify-between h-5 gap-2">
+        <label class="text-sm text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PRIMARY') }}
+        </label>
+        <span
+          class="flex items-center justify-center w-24 h-5 text-xs rounded-md text-n-teal-11 bg-n-alpha-2"
+        >
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PRIMARY_HELP_LABEL') }}
+        </span>
+      </div>
+      <ComboBox
+        id="inbox"
+        :model-value="primaryContactId"
+        :options="primaryContactList"
+        :empty-state="
+          isSearching
+            ? t('CONTACTS_LAYOUT.SIDEBAR.MERGE.IS_SEARCHING')
+            : t('CONTACTS_LAYOUT.SIDEBAR.MERGE.EMPTY_STATE')
+        "
+        :search-placeholder="
+          t('CONTACTS_LAYOUT.SIDEBAR.MERGE.SEARCH_PLACEHOLDER')
+        "
+        :placeholder="t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PLACEHOLDER')"
+        :has-error="hasError"
+        :message="errorMessage"
+        class="[&>div>button]:bg-n-alpha-black2"
+        @update:model-value="value => emit('update:primaryContactId', value)"
+        @search="query => emit('search', query)"
+      />
+    </div>
+    <div class="relative flex justify-center gap-2 top-4">
+      <div v-for="i in 3" :key="i" class="relative w-4 h-8">
+        <div
+          class="absolute w-0 h-0 border-l-[4px] border-r-[4px] border-b-[6px] border-l-transparent border-r-transparent border-n-strong ltr:translate-x-[4px] rtl:-translate-x-[4px] -translate-y-[4px]"
+        />
+        <div
+          class="absolute w-[1px] h-full bg-n-strong left-1/2 transform -translate-x-1/2"
+        />
+      </div>
+    </div>
+    <div class="flex flex-col gap-2">
+      <div class="flex items-center justify-between h-5 gap-2">
+        <label class="text-sm text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PARENT') }}
+        </label>
+        <span
+          class="flex items-center justify-center w-24 h-5 text-xs rounded-md text-n-ruby-11 bg-n-alpha-2"
+        >
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PARENT_HELP_LABEL') }}
+        </span>
+      </div>
+      <div
+        class="border border-n-strong h-[60px] gap-2 flex items-center rounded-xl p-3"
+      >
+        <Avatar
+          :name="selectedContact.name || ''"
+          :src="selectedContact.thumbnail || ''"
+          :size="32"
+          rounded-full
+        />
+        <div class="flex flex-col w-full min-w-0 gap-1">
+          <span class="text-sm leading-4 truncate text-n-slate-11">
+            {{ selectedContact.name }}
+          </span>
+          <span class="text-sm leading-4 truncate text-n-slate-11">
+            {{ selectedContact.email }}
+          </span>
+        </div>
+      </div>
+    </div>
+  </div>
+</template>
@@ -0,0 +1,315 @@
+<script setup>
+import { computed, reactive, watch } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { required, email, minLength } from '@vuelidate/validators';
+import { useVuelidate } from '@vuelidate/core';
+import { splitName } from '@chatwoot/utils';
+import countries from 'shared/constants/countries.js';
+import Input from 'dashboard/components-next/input/Input.vue';
+import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import PhoneNumberInput from 'dashboard/components-next/phonenumberinput/PhoneNumberInput.vue';
+
+const props = defineProps({
+  contactData: {
+    type: Object,
+    default: null,
+  },
+  isDetailsView: {
+    type: Boolean,
+    default: false,
+  },
+  isNewContact: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['update']);
+
+const { t } = useI18n();
+
+const FORM_CONFIG = {
+  FIRST_NAME: { field: 'firstName' },
+  LAST_NAME: { field: 'lastName' },
+  EMAIL_ADDRESS: { field: 'email' },
+  PHONE_NUMBER: { field: 'phoneNumber' },
+  CITY: { field: 'additionalAttributes.city' },
+  COUNTRY: { field: 'additionalAttributes.country' },
+  BIO: { field: 'additionalAttributes.description' },
+  COMPANY_NAME: { field: 'additionalAttributes.companyName' },
+};
+
+const SOCIAL_CONFIG = {
+  LINKEDIN: 'i-ri-linkedin-box-fill',
+  FACEBOOK: 'i-ri-facebook-circle-fill',
+  INSTAGRAM: 'i-ri-instagram-line',
+  TWITTER: 'i-ri-twitter-x-fill',
+  GITHUB: 'i-ri-github-fill',
+};
+
+const defaultState = {
+  id: 0,
+  name: '',
+  email: '',
+  firstName: '',
+  lastName: '',
+  phoneNumber: '',
+  additionalAttributes: {
+    description: '',
+    companyName: '',
+    countryCode: '',
+    country: '',
+    city: '',
+    socialProfiles: {
+      facebook: '',
+      github: '',
+      instagram: '',
+      linkedin: '',
+      twitter: '',
+    },
+  },
+};
+
+const state = reactive({ ...defaultState });
+
+const validationRules = {
+  firstName: { required, minLength: minLength(2) },
+  email: { email },
+};
+
+const v$ = useVuelidate(validationRules, state);
+
+const isFormInvalid = computed(() => v$.value.$invalid);
+
+const prepareStateBasedOnProps = () => {
+  if (props.isNewContact) {
+    return; // Added to prevent state update for new contact form
+  }
+
+  const {
+    id,
+    name = '',
+    email: emailAddress,
+    phoneNumber,
+    additionalAttributes = {},
+  } = props.contactData || {};
+  const { firstName, lastName } = splitName(name);
+  const {
+    description = '',
+    companyName = '',
+    countryCode = '',
+    country = '',
+    city = '',
+    socialProfiles = {},
+  } = additionalAttributes || {};
+
+  Object.assign(state, {
+    id,
+    name,
+    firstName,
+    lastName,
+    email: emailAddress,
+    phoneNumber,
+    additionalAttributes: {
+      description,
+      companyName,
+      countryCode,
+      country,
+      city,
+      socialProfiles,
+    },
+  });
+};
+
+const countryOptions = computed(() =>
+  countries.map(({ name }) => ({ label: name, value: name }))
+);
+
+const editDetailsForm = computed(() =>
+  Object.keys(FORM_CONFIG).map(key => ({
+    key,
+    placeholder: t(
+      `CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.FORM.${key}.PLACEHOLDER`
+    ),
+  }))
+);
+
+const socialProfilesForm = computed(() =>
+  Object.entries(SOCIAL_CONFIG).map(([key, icon]) => ({
+    key,
+    placeholder: t(`CONTACTS_LAYOUT.CARD.SOCIAL_MEDIA.FORM.${key}.PLACEHOLDER`),
+    icon,
+  }))
+);
+
+const isValidationField = key => {
+  const field = FORM_CONFIG[key]?.field;
+  return ['firstName', 'email'].includes(field);
+};
+
+const getValidationKey = key => {
+  return FORM_CONFIG[key]?.field;
+};
+
+// Creates a computed property for two-way form field binding
+const getFormBinding = key => {
+  const field = FORM_CONFIG[key]?.field;
+  if (!field) return null;
+
+  return computed({
+    get: () => {
+      // Handle firstName/lastName fields
+      if (field === 'firstName' || field === 'lastName') {
+        return state[field]?.toString() || '';
+      }
+
+      // Handle nested vs non-nested fields
+      const [base, nested] = field.split('.');
+      // Example: 'email' → state.email
+      // Example: 'additionalAttributes.city' → state.additionalAttributes.city
+      return (nested ? state[base][nested] : state[base])?.toString() || '';
+    },
+
+    set: async value => {
+      // Handle name fields specially to maintain the combined 'name' field
+      if (field === 'firstName' || field === 'lastName') {
+        state[field] = value;
+        // Example: firstName="John", lastName="Doe" → name="John Doe"
+        state.name = `${state.firstName} ${state.lastName}`.trim();
+      } else {
+        // Handle nested vs non-nested fields
+        const [base, nested] = field.split('.');
+        if (nested) {
+          // Example: additionalAttributes.city = "New York"
+          state[base][nested] = value;
+        } else {
+          // Example: email = "test@example.com"
+          state[base] = value;
+        }
+      }
+
+      const isFormValid = await v$.value.$validate();
+      if (isFormValid) {
+        const { firstName, lastName, ...stateWithoutNames } = state;
+        emit('update', stateWithoutNames);
+      }
+    },
+  });
+};
+
+const getMessageType = key => {
+  return isValidationField(key) && v$.value[getValidationKey(key)]?.$error
+    ? 'error'
+    : 'info';
+};
+
+const handleCountrySelection = value => {
+  const selectedCountry = countries.find(option => option.name === value);
+  state.additionalAttributes.countryCode = selectedCountry?.id || '';
+  emit('update', state);
+};
+
+const resetValidation = () => {
+  v$.value.$reset();
+};
+
+const resetForm = () => {
+  Object.assign(state, defaultState);
+};
+
+watch(() => props.contactData, prepareStateBasedOnProps, {
+  immediate: true,
+  deep: true,
+});
+
+// Expose state to parent component for avatar upload
+defineExpose({
+  state,
+  resetValidation,
+  isFormInvalid,
+  resetForm,
+});
+</script>
+
+<template>
+  <div class="flex flex-col gap-6">
+    <div class="flex flex-col items-start gap-2">
+      <span class="py-1 text-sm font-medium text-n-slate-12">
+        {{ t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.TITLE') }}
+      </span>
+      <div class="grid w-full grid-cols-1 gap-4 sm:grid-cols-2">
+        <template v-for="item in editDetailsForm" :key="item.key">
+          <ComboBox
+            v-if="item.key === 'COUNTRY'"
+            v-model="state.additionalAttributes.country"
+            :options="countryOptions"
+            :placeholder="item.placeholder"
+            class="[&>div>button]:h-8"
+            :class="{
+              '[&>div>button]:bg-n-alpha-black2 [&>div>button]:!outline-transparent':
+                !isDetailsView,
+              '[&>div>button]:!outline-n-weak [&>div>button]:hover:!outline-n-strong [&>div>button]:!bg-n-alpha-black2':
+                isDetailsView,
+            }"
+            @update:model-value="handleCountrySelection"
+          />
+          <PhoneNumberInput
+            v-else-if="item.key === 'PHONE_NUMBER'"
+            v-model="getFormBinding(item.key).value"
+            :placeholder="item.placeholder"
+            :show-border="isDetailsView"
+          />
+          <Input
+            v-else
+            v-model="getFormBinding(item.key).value"
+            :placeholder="item.placeholder"
+            :message-type="getMessageType(item.key)"
+            :custom-input-class="`h-8 !pt-1 !pb-1 ${
+              !isDetailsView ? '[&:not(.error,.focus)]:!border-transparent' : ''
+            }`"
+            class="w-full"
+            @input="
+              isValidationField(item.key) &&
+                v$[getValidationKey(item.key)].$touch()
+            "
+            @blur="
+              isValidationField(item.key) &&
+                v$[getValidationKey(item.key)].$touch()
+            "
+          />
+        </template>
+      </div>
+    </div>
+    <div class="flex flex-col items-start gap-2">
+      <span class="py-1 text-sm font-medium text-n-slate-12">
+        {{ t('CONTACTS_LAYOUT.CARD.SOCIAL_MEDIA.TITLE') }}
+      </span>
+      <div class="flex flex-wrap gap-2">
+        <div
+          v-for="item in socialProfilesForm"
+          :key="item.key"
+          class="flex items-center h-8 gap-2 px-2 rounded-lg"
+          :class="{
+            'bg-n-alpha-2 dark:bg-n-solid-2': isDetailsView,
+            'bg-n-alpha-2 dark:bg-n-solid-3': !isDetailsView,
+          }"
+        >
+          <Icon
+            :icon="item.icon"
+            class="flex-shrink-0 text-n-slate-11 size-4"
+          />
+          <input
+            v-model="
+              state.additionalAttributes.socialProfiles[item.key.toLowerCase()]
+            "
+            class="w-auto min-w-[100px] text-sm bg-transparent reset-base text-n-slate-12 dark:text-n-slate-12 placeholder:text-n-slate-10 dark:placeholder:text-n-slate-10"
+            :placeholder="item.placeholder"
+            :size="item.placeholder.length"
+            @input="emit('update', state)"
+          />
+        </div>
+      </div>
+    </div>
+  </div>
+</template>
@@ -0,0 +1,68 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useMapGetter } from 'dashboard/composables/store';
+import { useI18n } from 'vue-i18n';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ContactsForm from 'dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue';
+
+const emit = defineEmits(['create']);
+
+const { t } = useI18n();
+
+const dialogRef = ref(null);
+const contactsFormRef = ref(null);
+const contact = ref(null);
+
+const uiFlags = useMapGetter('contacts/getUIFlags');
+const isCreatingContact = computed(() => uiFlags.value.isCreating);
+
+const createNewContact = contactItem => {
+  contact.value = contactItem;
+};
+
+const handleDialogConfirm = async () => {
+  if (!contact.value) return;
+  emit('create', contact.value);
+};
+
+const onSuccess = () => {
+  contactsFormRef.value?.resetForm();
+  dialogRef.value.close();
+};
+
+const closeDialog = () => {
+  dialogRef.value.close();
+};
+
+defineExpose({ dialogRef, contactsFormRef, onSuccess });
+</script>
+
+<template>
+  <Dialog ref="dialogRef" width="3xl" @confirm="handleDialogConfirm">
+    <ContactsForm
+      ref="contactsFormRef"
+      is-new-contact
+      @update="createNewContact"
+    />
+    <template #footer>
+      <div class="flex items-center justify-between w-full gap-3">
+        <Button
+          :label="t('DIALOG.BUTTONS.CANCEL')"
+          variant="link"
+          class="h-10 hover:!no-underline hover:text-n-brand"
+          @click="closeDialog"
+        />
+        <Button
+          :label="
+            t('CONTACTS_LAYOUT.HEADER.ACTIONS.CONTACT_CREATION.SAVE_CONTACT')
+          "
+          color="blue"
+          :is-loading="isCreatingContact"
+          @click="handleDialogConfirm"
+        />
+      </div>
+    </template>
+  </Dialog>
+</template>
@@ -0,0 +1,71 @@
+<script setup>
+import { ref, reactive, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useMapGetter } from 'dashboard/composables/store';
+import { useVuelidate } from '@vuelidate/core';
+import { required } from '@vuelidate/validators';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import Input from 'dashboard/components-next/input/Input.vue';
+
+const emit = defineEmits(['create']);
+
+const FILTER_TYPE_CONTACT = 1;
+
+const { t } = useI18n();
+
+const uiFlags = useMapGetter('customViews/getUIFlags');
+const isCreating = computed(() => uiFlags.value.isCreating);
+
+const dialogRef = ref(null);
+
+const state = reactive({
+  name: '',
+});
+
+const validationRules = {
+  name: { required },
+};
+
+const v$ = useVuelidate(validationRules, state);
+
+const handleDialogConfirm = async () => {
+  const isNameValid = await v$.value.$validate();
+  if (!isNameValid) return;
+  emit('create', {
+    name: state.name,
+    filter_type: FILTER_TYPE_CONTACT,
+  });
+  state.name = '';
+  v$.value.$reset();
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    :title="t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.CREATE_SEGMENT.TITLE')"
+    :confirm-button-label="
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.CREATE_SEGMENT.CONFIRM')
+    "
+    :is-loading="isCreating"
+    :disable-confirm-button="isCreating"
+    @confirm="handleDialogConfirm"
+  >
+    <Input
+      v-model="state.name"
+      :label="t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.CREATE_SEGMENT.LABEL')"
+      :placeholder="
+        t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.CREATE_SEGMENT.PLACEHOLDER')
+      "
+      :message="
+        v$.name.$error
+          ? t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.CREATE_SEGMENT.ERROR')
+          : ''
+      "
+      :message-type="v$.name.$error ? 'error' : 'info'"
+    />
+  </Dialog>
+</template>
@@ -0,0 +1,43 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useMapGetter } from 'dashboard/composables/store';
+
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+
+const emit = defineEmits(['delete']);
+
+const FILTER_TYPE_CONTACT = 'contact';
+
+const { t } = useI18n();
+
+const uiFlags = useMapGetter('customViews/getUIFlags');
+const isDeleting = computed(() => uiFlags.value.isDeleting);
+
+const dialogRef = ref(null);
+
+const handleDialogConfirm = async () => {
+  emit('delete', {
+    filterType: FILTER_TYPE_CONTACT,
+  });
+};
+
+defineExpose({ dialogRef });
+</script>
+
+<template>
+  <Dialog
+    ref="dialogRef"
+    type="alert"
+    :title="t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.DELETE_SEGMENT.TITLE')"
+    :description="
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.DELETE_SEGMENT.DESCRIPTION')
+    "
+    :confirm-button-label="
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.DELETE_SEGMENT.CONFIRM')
+    "
+    :is-loading="isDeleting"
+    :disable-confirm-button="isDeleting"
+    @confirm="handleDialogConfirm"
+  />
+</template>
@@ -0,0 +1,73 @@
+<script setup>
+import ContactMergeForm from '../ContactMergeForm.vue';
+import { contactData, primaryContactList } from './fixtures';
+
+const handleSearch = query => {
+  console.log('Searching for:', query);
+};
+
+const handleUpdate = value => {
+  console.log('Primary contact updated:', value);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactMergeForm"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Default">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactMergeForm
+          :selected-contact="contactData"
+          :primary-contact-list="primaryContactList"
+          :primary-contact-id="null"
+          :is-searching="false"
+          @update:primary-contact-id="handleUpdate"
+          @search="handleSearch"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="With Selected Primary Contact">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactMergeForm
+          :selected-contact="contactData"
+          :primary-contact-list="primaryContactList"
+          :primary-contact-id="1"
+          :is-searching="false"
+          @update:primary-contact-id="handleUpdate"
+          @search="handleSearch"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Error State">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactMergeForm
+          :selected-contact="contactData"
+          :primary-contact-list="primaryContactList"
+          :primary-contact-id="null"
+          :is-searching="false"
+          has-error
+          error-message="Please select a primary contact"
+          @update:primary-contact-id="handleUpdate"
+          @search="handleSearch"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Empty Primary Contact List">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactMergeForm
+          :selected-contact="contactData"
+          :primary-contact-list="[]"
+          :primary-contact-id="null"
+          :is-searching="false"
+          @update:primary-contact-id="handleUpdate"
+          @search="handleSearch"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,80 @@
+<script setup>
+import ContactsForm from '../ContactsForm.vue';
+import { contactData } from './fixtures';
+
+const handleUpdate = updatedData => {
+  console.log('Form updated:', updatedData);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactsForm"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Default without border">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactsForm :contact-data="contactData" @update="handleUpdate" />
+      </div>
+    </Variant>
+
+    <Variant title="Details View with border">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactsForm
+          :contact-data="contactData"
+          is-details-view
+          @update="handleUpdate"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Minimal Data">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactsForm
+          :contact-data="{
+            id: 21,
+            name: 'Ophelia Folkard',
+            email: 'ofolkardi@taobao.test',
+            phoneNumber: '',
+            additionalAttributes: {
+              city: '',
+              country: '',
+              description: '',
+              companyName: '',
+              countryCode: '',
+              socialProfiles: {
+                github: '',
+                twitter: '',
+                facebook: '',
+                linkedin: '',
+                instagram: '',
+              },
+            },
+          }"
+          @update="handleUpdate"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="With All Social Profiles">
+      <div class="p-6 border rounded-lg border-n-strong">
+        <ContactsForm
+          :contact-data="{
+            ...contactData,
+            additionalAttributes: {
+              ...contactData.additionalAttributes,
+              socialProfiles: {
+                github: 'cmathersonj',
+                twitter: 'cmather',
+                facebook: 'cmathersonj',
+                linkedin: 'cmathersonj',
+                instagram: 'cmathersonjs',
+              },
+            },
+          }"
+          @update="handleUpdate"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,47 @@
+export const contactData = {
+  id: 370,
+  name: 'John Doe',
+  email: 'johndoe@chatwoot.com',
+  phoneNumber: '+918634322418',
+  additionalAttributes: {
+    city: 'Kerala',
+    country: 'India',
+    description: 'Curious about the web.',
+    companyName: 'Chatwoot',
+    countryCode: 'IN',
+    socialProfiles: {
+      github: 'johndoe',
+      twitter: 'johndoe',
+      facebook: 'johndoe',
+      linkedin: 'johndoe',
+      instagram: 'johndoe',
+    },
+  },
+};
+
+export const primaryContactList = [
+  {
+    id: 1,
+    name: 'Jane Smith',
+    email: 'jane@chatwoot.com',
+    thumbnail: '',
+    label: '(ID: 1) Jane Smith',
+    value: 1,
+  },
+  {
+    id: 2,
+    name: 'Mike Johnson',
+    email: 'mike@chatwoot.com',
+    thumbnail: '',
+    label: '(ID: 2) Mike Johnson',
+    value: 2,
+  },
+  {
+    id: 3,
+    name: 'Sarah Wilson',
+    email: 'sarah@chatwoot.com',
+    thumbnail: '',
+    label: '(ID: 3) Sarah Wilson',
+    value: 3,
+  },
+];
@@ -0,0 +1,143 @@
+<script setup>
+import Button from 'dashboard/components-next/button/Button.vue';
+import Input from 'dashboard/components-next/input/Input.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import ContactSortMenu from './components/ContactSortMenu.vue';
+import ContactMoreActions from './components/ContactMoreActions.vue';
+import ComposeConversation from 'dashboard/components-next/NewConversation/ComposeConversation.vue';
+
+defineProps({
+  showSearch: {
+    type: Boolean,
+    default: true,
+  },
+  searchValue: {
+    type: String,
+    default: '',
+  },
+  headerTitle: {
+    type: String,
+    required: true,
+  },
+  buttonLabel: {
+    type: String,
+    default: '',
+  },
+  activeSort: {
+    type: String,
+    default: 'last_activity_at',
+  },
+  activeOrdering: {
+    type: String,
+    default: '',
+  },
+  isSegmentsView: {
+    type: Boolean,
+    default: false,
+  },
+  hasActiveFilters: {
+    type: Boolean,
+    default: false,
+  },
+  isLabelView: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits([
+  'search',
+  'filter',
+  'update:sort',
+  'add',
+  'import',
+  'export',
+  'createSegment',
+  'deleteSegment',
+]);
+</script>
+
+<template>
+  <header class="sticky top-0 z-10">
+    <div
+      class="flex items-center justify-between w-full h-20 px-6 gap-2 mx-auto max-w-[960px]"
+    >
+      <span class="text-xl font-medium truncate text-n-slate-12">
+        {{ headerTitle }}
+      </span>
+      <div class="flex items-center flex-shrink-0 gap-4">
+        <div v-if="showSearch" class="flex items-center gap-2">
+          <Input
+            :model-value="searchValue"
+            type="search"
+            :placeholder="$t('CONTACTS_LAYOUT.HEADER.SEARCH_PLACEHOLDER')"
+            :custom-input-class="[
+              'h-8 [&:not(.focus)]:!border-transparent bg-n-alpha-2 dark:bg-n-solid-1 ltr:!pl-8 !py-1 rtl:!pr-8',
+            ]"
+            @input="emit('search', $event.target.value)"
+          >
+            <template #prefix>
+              <Icon
+                icon="i-lucide-search"
+                class="absolute -translate-y-1/2 text-n-slate-11 size-4 top-1/2 ltr:left-2 rtl:right-2"
+              />
+            </template>
+          </Input>
+        </div>
+        <div class="flex items-center gap-2">
+          <div v-if="!isLabelView" class="relative">
+            <Button
+              id="toggleContactsFilterButton"
+              :icon="
+                isSegmentsView ? 'i-lucide-pen-line' : 'i-lucide-list-filter'
+              "
+              color="slate"
+              size="sm"
+              class="relative w-8"
+              variant="ghost"
+              @click="emit('filter')"
+            >
+              <div
+                v-if="hasActiveFilters && !isSegmentsView"
+                class="absolute top-0 right-0 w-2 h-2 rounded-full bg-n-brand"
+              />
+            </Button>
+            <slot name="filter" />
+          </div>
+          <Button
+            v-if="hasActiveFilters && !isSegmentsView && !isLabelView"
+            icon="i-lucide-save"
+            color="slate"
+            size="sm"
+            variant="ghost"
+            @click="emit('createSegment')"
+          />
+          <Button
+            v-if="isSegmentsView && !isLabelView"
+            icon="i-lucide-trash"
+            color="slate"
+            size="sm"
+            variant="ghost"
+            @click="emit('deleteSegment')"
+          />
+          <ContactSortMenu
+            :active-sort="activeSort"
+            :active-ordering="activeOrdering"
+            @update:sort="emit('update:sort', $event)"
+          />
+          <ContactMoreActions
+            @add="emit('add')"
+            @import="emit('import')"
+            @export="emit('export')"
+          />
+        </div>
+        <div class="w-px h-4 bg-n-strong" />
+        <ComposeConversation>
+          <template #trigger="{ toggle }">
+            <Button :label="buttonLabel" size="sm" @click="toggle" />
+          </template>
+        </ComposeConversation>
+      </div>
+    </div>
+  </header>
+</template>
@@ -0,0 +1,311 @@
+<script setup>
+import { ref, computed, unref } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useStore, useMapGetter } from 'dashboard/composables/store';
+import { useRouter } from 'vue-router';
+import { useAlert, useTrack } from 'dashboard/composables';
+import { CONTACTS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
+import filterQueryGenerator from 'dashboard/helper/filterQueryGenerator';
+import contactFilterItems from 'dashboard/routes/dashboard/contacts/contactFilterItems';
+import {
+  DuplicateContactException,
+  ExceptionWithMessage,
+} from 'shared/helpers/CustomErrors';
+import { generateValuesForEditCustomViews } from 'dashboard/helper/customViewsHelper';
+import countries from 'shared/constants/countries';
+import {
+  useCamelCase,
+  useSnakeCase,
+} from 'dashboard/composables/useTransformKeys';
+
+import ContactsHeader from 'dashboard/components-next/Contacts/ContactsHeader/ContactHeader.vue';
+import CreateNewContactDialog from 'dashboard/components-next/Contacts/ContactsForm/CreateNewContactDialog.vue';
+import ContactExportDialog from 'dashboard/components-next/Contacts/ContactsForm/ContactExportDialog.vue';
+import ContactImportDialog from 'dashboard/components-next/Contacts/ContactsForm/ContactImportDialog.vue';
+import CreateSegmentDialog from 'dashboard/components-next/Contacts/ContactsForm/CreateSegmentDialog.vue';
+import DeleteSegmentDialog from 'dashboard/components-next/Contacts/ContactsForm/DeleteSegmentDialog.vue';
+import ContactsFilter from 'dashboard/components-next/filter/ContactsFilter.vue';
+
+const props = defineProps({
+  showSearch: { type: Boolean, default: true },
+  searchValue: { type: String, default: '' },
+  activeSort: { type: String, default: 'last_activity_at' },
+  activeOrdering: { type: String, default: '' },
+  headerTitle: { type: String, default: '' },
+  segmentsId: { type: [String, Number], default: 0 },
+  activeSegment: { type: Object, default: null },
+  hasAppliedFilters: { type: Boolean, default: false },
+  isLabelView: { type: Boolean, default: false },
+});
+
+const emit = defineEmits([
+  'update:sort',
+  'search',
+  'applyFilter',
+  'clearFilters',
+]);
+
+const { t } = useI18n();
+const store = useStore();
+const router = useRouter();
+
+const createNewContactDialogRef = ref(null);
+const contactExportDialogRef = ref(null);
+const contactImportDialogRef = ref(null);
+const createSegmentDialogRef = ref(null);
+const deleteSegmentDialogRef = ref(null);
+
+const showFiltersModal = ref(false);
+const appliedFilter = ref([]);
+const segmentsQuery = ref({});
+
+const appliedFilters = useMapGetter('contacts/getAppliedContactFiltersV4');
+const contactAttributes = useMapGetter('attributes/getContactAttributes');
+const hasActiveSegments = computed(
+  () => props.activeSegment && props.segmentsId !== 0
+);
+const activeSegmentName = computed(() => props.activeSegment?.name);
+
+const openCreateNewContactDialog = async () => {
+  await createNewContactDialogRef.value?.contactsFormRef.resetValidation();
+  createNewContactDialogRef.value?.dialogRef.open();
+};
+const openContactImportDialog = () =>
+  contactImportDialogRef.value?.dialogRef.open();
+const openContactExportDialog = () =>
+  contactExportDialogRef.value?.dialogRef.open();
+const openCreateSegmentDialog = () =>
+  createSegmentDialogRef.value?.dialogRef.open();
+const openDeleteSegmentDialog = () =>
+  deleteSegmentDialogRef.value?.dialogRef.open();
+
+const onCreate = async contact => {
+  try {
+    await store.dispatch('contacts/create', contact);
+    createNewContactDialogRef.value?.onSuccess();
+    useAlert(
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.CONTACT_CREATION.SUCCESS_MESSAGE')
+    );
+  } catch (error) {
+    const i18nPrefix = 'CONTACTS_LAYOUT.HEADER.ACTIONS.CONTACT_CREATION';
+    if (error instanceof DuplicateContactException) {
+      if (error.data.includes('email')) {
+        useAlert(t(`${i18nPrefix}.EMAIL_ADDRESS_DUPLICATE`));
+      } else if (error.data.includes('phone_number')) {
+        useAlert(t(`${i18nPrefix}.PHONE_NUMBER_DUPLICATE`));
+      }
+    } else if (error instanceof ExceptionWithMessage) {
+      useAlert(error.data);
+    } else {
+      useAlert(t(`${i18nPrefix}.ERROR_MESSAGE`));
+    }
+  }
+};
+
+const onImport = async file => {
+  try {
+    await store.dispatch('contacts/import', file);
+    contactImportDialogRef.value?.dialogRef.close();
+    useAlert(
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.SUCCESS_MESSAGE')
+    );
+    useTrack(CONTACTS_EVENTS.IMPORT_SUCCESS);
+  } catch (error) {
+    useAlert(
+      error.message ??
+        t('CONTACTS_LAYOUT.HEADER.ACTIONS.IMPORT_CONTACT.ERROR_MESSAGE')
+    );
+    useTrack(CONTACTS_EVENTS.IMPORT_FAILURE);
+  }
+};
+
+const onExport = async query => {
+  try {
+    await store.dispatch('contacts/export', query);
+    useAlert(
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.EXPORT_CONTACT.SUCCESS_MESSAGE')
+    );
+  } catch (error) {
+    useAlert(
+      error.message ||
+        t('CONTACTS_LAYOUT.HEADER.ACTIONS.EXPORT_CONTACT.ERROR_MESSAGE')
+    );
+  }
+};
+
+const onCreateSegment = async payload => {
+  try {
+    const payloadData = {
+      ...payload,
+      query: segmentsQuery.value,
+    };
+    const response = await store.dispatch('customViews/create', payloadData);
+    createSegmentDialogRef.value?.dialogRef.close();
+    useAlert(
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.CREATE_SEGMENT.SUCCESS_MESSAGE')
+    );
+    const segmentId = response?.data?.id;
+    if (!segmentId) return;
+    // Navigate to the created segment
+    router.push({
+      name: 'contacts_dashboard_segments_index',
+      params: { segmentId },
+      query: { page: 1 },
+    });
+  } catch {
+    useAlert(
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.CREATE_SEGMENT.ERROR_MESSAGE')
+    );
+  }
+};
+
+const onDeleteSegment = async payload => {
+  try {
+    await store.dispatch('customViews/delete', {
+      id: Number(props.segmentsId),
+      ...payload,
+    });
+    router.push({
+      name: 'contacts_dashboard_index',
+      query: {
+        page: 1,
+      },
+    });
+    deleteSegmentDialogRef.value?.dialogRef.close();
+    useAlert(
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.DELETE_SEGMENT.SUCCESS_MESSAGE')
+    );
+  } catch (error) {
+    useAlert(
+      t('CONTACTS_LAYOUT.HEADER.ACTIONS.FILTERS.DELETE_SEGMENT.ERROR_MESSAGE')
+    );
+  }
+};
+
+const closeAdvanceFiltersModal = () => {
+  showFiltersModal.value = false;
+  appliedFilter.value = [];
+};
+
+const clearFilters = async () => {
+  emit('clearFilters');
+};
+
+const onApplyFilter = async payload => {
+  payload = useSnakeCase(payload);
+  segmentsQuery.value = filterQueryGenerator(payload);
+  emit('applyFilter', filterQueryGenerator(payload));
+  showFiltersModal.value = false;
+};
+
+const onUpdateSegment = async (payload, segmentName) => {
+  payload = useSnakeCase(payload);
+  const payloadData = {
+    ...props.activeSegment,
+    name: segmentName,
+    query: filterQueryGenerator(payload),
+  };
+  await store.dispatch('customViews/update', payloadData);
+  closeAdvanceFiltersModal();
+};
+
+const setParamsForEditSegmentModal = () => {
+  return {
+    countries,
+    filterTypes: contactFilterItems,
+    allCustomAttributes: useSnakeCase(contactAttributes.value),
+  };
+};
+
+const initializeSegmentToFilterModal = segment => {
+  const query = unref(segment)?.query?.payload;
+  if (!Array.isArray(query)) return;
+
+  const newFilters = query.map(filter => {
+    const transformed = useCamelCase(filter);
+    const values = Array.isArray(transformed.values)
+      ? generateValuesForEditCustomViews(
+          useSnakeCase(filter),
+          setParamsForEditSegmentModal()
+        )
+      : [];
+
+    return {
+      attributeKey: transformed.attributeKey,
+      attributeModel: transformed.attributeModel,
+      customAttributeType: transformed.customAttributeType,
+      filterOperator: transformed.filterOperator,
+      queryOperator: transformed.queryOperator ?? 'and',
+      values,
+    };
+  });
+
+  appliedFilter.value = [...appliedFilter.value, ...newFilters];
+};
+
+const onToggleFilters = () => {
+  appliedFilter.value = [];
+  if (hasActiveSegments.value) {
+    initializeSegmentToFilterModal(props.activeSegment);
+  } else {
+    appliedFilter.value = props.hasAppliedFilters
+      ? [...appliedFilters.value]
+      : [
+          {
+            attributeKey: 'name',
+            filterOperator: 'equal_to',
+            values: '',
+            queryOperator: 'and',
+            attributeModel: 'standard',
+          },
+        ];
+  }
+  showFiltersModal.value = true;
+};
+
+defineExpose({
+  onToggleFilters,
+});
+</script>
+
+<template>
+  <ContactsHeader
+    :show-search="showSearch"
+    :search-value="searchValue"
+    :active-sort="activeSort"
+    :active-ordering="activeOrdering"
+    :header-title="headerTitle"
+    :is-segments-view="hasActiveSegments"
+    :is-label-view="isLabelView"
+    :has-active-filters="hasAppliedFilters"
+    :button-label="t('CONTACTS_LAYOUT.HEADER.MESSAGE_BUTTON')"
+    @search="emit('search', $event)"
+    @update:sort="emit('update:sort', $event)"
+    @add="openCreateNewContactDialog"
+    @import="openContactImportDialog"
+    @export="openContactExportDialog"
+    @filter="onToggleFilters"
+    @create-segment="openCreateSegmentDialog"
+    @delete-segment="openDeleteSegmentDialog"
+  >
+    <template #filter>
+      <ContactsFilter
+        v-if="showFiltersModal"
+        v-model="appliedFilter"
+        :segment-name="activeSegmentName"
+        :is-segment-view="hasActiveSegments"
+        class="absolute mt-1 ltr:right-0 rtl:left-0 top-full"
+        @apply-filter="onApplyFilter"
+        @update-segment="onUpdateSegment"
+        @close="closeAdvanceFiltersModal"
+        @clear-filters="clearFilters"
+      />
+    </template>
+  </ContactsHeader>
+
+  <CreateNewContactDialog ref="createNewContactDialogRef" @create="onCreate" />
+  <ContactExportDialog ref="contactExportDialogRef" @export="onExport" />
+  <ContactImportDialog ref="contactImportDialogRef" @import="onImport" />
+  <CreateSegmentDialog ref="createSegmentDialogRef" @create="onCreateSegment" />
+  <DeleteSegmentDialog ref="deleteSegmentDialogRef" @delete="onDeleteSegment" />
+</template>
@@ -0,0 +1,62 @@
+<script setup>
+import { ref } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+
+const emit = defineEmits(['add', 'import', 'export']);
+
+const { t } = useI18n();
+
+const contactMenuItems = [
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.CONTACT_CREATION.ADD_CONTACT'),
+    action: 'add',
+    value: 'add',
+    icon: 'i-lucide-plus',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.CONTACT_CREATION.EXPORT_CONTACT'),
+    action: 'export',
+    value: 'export',
+    icon: 'i-lucide-upload',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.CONTACT_CREATION.IMPORT_CONTACT'),
+    action: 'import',
+    value: 'import',
+    icon: 'i-lucide-download',
+  },
+];
+const showActionsDropdown = ref(false);
+
+const handleContactAction = ({ action }) => {
+  if (action === 'add') {
+    emit('add');
+  } else if (action === 'import') {
+    emit('import');
+  } else if (action === 'export') {
+    emit('export');
+  }
+};
+</script>
+
+<template>
+  <div v-on-clickaway="() => (showActionsDropdown = false)" class="relative">
+    <Button
+      icon="i-lucide-ellipsis-vertical"
+      color="slate"
+      variant="ghost"
+      size="sm"
+      :class="showActionsDropdown ? 'bg-n-alpha-2' : ''"
+      @click="showActionsDropdown = !showActionsDropdown"
+    />
+    <DropdownMenu
+      v-if="showActionsDropdown"
+      :menu-items="contactMenuItems"
+      class="ltr:right-0 rtl:left-0 mt-1 w-52 top-full"
+      @action="handleContactAction($event)"
+    />
+  </div>
+</template>
@@ -0,0 +1,138 @@
+<script setup>
+import { ref, computed, toRef } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import SelectMenu from 'dashboard/components-next/selectmenu/SelectMenu.vue';
+
+const props = defineProps({
+  activeSort: {
+    type: String,
+    default: 'last_activity_at',
+  },
+  activeOrdering: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['update:sort']);
+
+const { t } = useI18n();
+
+const isMenuOpen = ref(false);
+
+const sortMenus = [
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.NAME'),
+    value: 'name',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.EMAIL'),
+    value: 'email',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.PHONE_NUMBER'),
+    value: 'phone_number',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.COMPANY'),
+    value: 'company_name',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.COUNTRY'),
+    value: 'country',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.CITY'),
+    value: 'city',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.LAST_ACTIVITY'),
+    value: 'last_activity_at',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.OPTIONS.CREATED_AT'),
+    value: 'created_at',
+  },
+];
+
+const orderingMenus = [
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.ORDER.OPTIONS.ASCENDING'),
+    value: '',
+  },
+  {
+    label: t('CONTACTS_LAYOUT.HEADER.ACTIONS.ORDER.OPTIONS.DESCENDING'),
+    value: '-',
+  },
+];
+
+// Converted the props to refs for better reactivity
+const activeSort = toRef(props, 'activeSort');
+
+const activeOrdering = toRef(props, 'activeOrdering');
+
+const activeSortLabel = computed(() => {
+  const selectedMenu = sortMenus.find(menu => menu.value === activeSort.value);
+  return (
+    selectedMenu?.label || t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.LABEL')
+  );
+});
+
+const activeOrderingLabel = computed(() => {
+  const selectedMenu = orderingMenus.find(
+    menu => menu.value === activeOrdering.value
+  );
+  return selectedMenu?.label || t('CONTACTS_LAYOUT.HEADER.ACTIONS.ORDER.LABEL');
+});
+
+const handleSortChange = value => {
+  emit('update:sort', { sort: value, order: props.activeOrdering });
+};
+
+const handleOrderChange = value => {
+  emit('update:sort', { sort: props.activeSort, order: value });
+};
+</script>
+
+<template>
+  <div class="relative">
+    <Button
+      icon="i-lucide-arrow-down-up"
+      color="slate"
+      size="sm"
+      variant="ghost"
+      :class="isMenuOpen ? 'bg-n-alpha-2' : ''"
+      @click="isMenuOpen = !isMenuOpen"
+    />
+    <div
+      v-if="isMenuOpen"
+      v-on-clickaway="() => (isMenuOpen = false)"
+      class="absolute top-full mt-1 ltr:right-0 rtl:left-0 flex flex-col gap-4 bg-n-alpha-3 backdrop-blur-[100px] border border-n-weak w-72 rounded-xl p-4"
+    >
+      <div class="flex items-center justify-between gap-2">
+        <span class="text-sm text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.HEADER.ACTIONS.SORT_BY.LABEL') }}
+        </span>
+        <SelectMenu
+          :model-value="activeSort"
+          :options="sortMenus"
+          :label="activeSortLabel"
+          @update:model-value="handleSortChange"
+        />
+      </div>
+      <div class="flex items-center justify-between gap-2">
+        <span class="text-sm text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.HEADER.ACTIONS.ORDER.LABEL') }}
+        </span>
+        <SelectMenu
+          :model-value="activeOrdering"
+          :options="orderingMenus"
+          :label="activeOrderingLabel"
+          @update:model-value="handleOrderChange"
+        />
+      </div>
+    </div>
+  </div>
+</template>
@@ -0,0 +1,69 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useRoute } from 'vue-router';
+import { useMapGetter } from 'dashboard/composables/store';
+import { useCamelCase } from 'dashboard/composables/useTransformKeys';
+
+import ActiveFilterPreview from 'dashboard/components-next/filter/ActiveFilterPreview.vue';
+
+const props = defineProps({
+  activeSegment: { type: Object, default: null },
+});
+
+const emit = defineEmits(['clearFilters', 'openFilter']);
+
+const { t } = useI18n();
+const route = useRoute();
+
+const appliedFilters = useMapGetter('contacts/getAppliedContactFiltersV4');
+const activeSegmentId = computed(() => route.params.segmentId);
+
+const activeSegmentQuery = computed(() => {
+  const query = props.activeSegment?.query?.payload;
+  if (!Array.isArray(query)) return [];
+
+  const newFilters = query.map(filter => {
+    const transformed = useCamelCase(filter);
+    return {
+      attributeKey: transformed.attributeKey,
+      attributeModel: transformed.attributeModel,
+      customAttributeType: transformed.customAttributeType,
+      filterOperator: transformed.filterOperator,
+      queryOperator: transformed.queryOperator ?? 'and',
+      values: transformed.values,
+    };
+  });
+
+  return newFilters;
+});
+
+const hasActiveSegments = computed(
+  () => props.activeSegment && activeSegmentId.value !== 0
+);
+
+const activeFilterQueryData = computed(() => {
+  return hasActiveSegments.value
+    ? activeSegmentQuery.value
+    : appliedFilters.value;
+});
+</script>
+
+<template>
+  <ActiveFilterPreview
+    :applied-filters="activeFilterQueryData"
+    :max-visible-filters="2"
+    :more-filters-label="
+      t('CONTACTS_LAYOUT.FILTER.ACTIVE_FILTERS.MORE_FILTERS', {
+        count: activeFilterQueryData.length - 2,
+      })
+    "
+    :clear-button-label="
+      t('CONTACTS_LAYOUT.FILTER.ACTIVE_FILTERS.CLEAR_FILTERS')
+    "
+    :show-clear-button="!hasActiveSegments"
+    class="max-w-[960px] px-6"
+    @open-filter="emit('openFilter')"
+    @clear-filters="emit('clearFilters')"
+  />
+</template>
@@ -0,0 +1,106 @@
+<script setup>
+import { ref } from 'vue';
+import ContactHeader from '../ContactHeader.vue';
+
+// Base state controls
+const searchValue = ref('');
+const activeSort = ref('last_activity_at');
+const activeOrdering = ref('');
+
+const onSearch = value => {
+  searchValue.value = value;
+  console.log('🔍 Search:', value);
+};
+
+const onSort = ({ sort, order }) => {
+  activeSort.value = sort;
+  activeOrdering.value = order;
+  console.log('🔄 Sort changed:', { sort, order });
+};
+
+const onFilter = () => {
+  console.log('🏷️ Filter clicked');
+};
+
+const onMessage = () => {
+  console.log('💬 Message clicked');
+};
+
+const onAdd = () => {
+  console.log('➕ Add contact clicked');
+};
+
+const onImport = () => {
+  console.log('📥 Import contacts clicked');
+};
+
+const onExport = () => {
+  console.log('📤 Export contacts clicked');
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactHeader"
+    :layout="{ type: 'grid', width: '900px' }"
+  >
+    <Variant title="Default">
+      <div class="w-full h-[400px]">
+        <ContactHeader
+          header-title="Contacts"
+          button-label="Message"
+          :search-value="searchValue"
+          :active-sort="activeSort"
+          :active-ordering="activeOrdering"
+          @search="onSearch"
+          @filter="onFilter"
+          @update:sort="onSort"
+          @message="onMessage"
+          @add="onAdd"
+          @import="onImport"
+          @export="onExport"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Empty State">
+      <div class="w-full">
+        <ContactHeader
+          :show-search="false"
+          header-title="Contacts"
+          button-label="Message"
+          :search-value="searchValue"
+          :active-sort="activeSort"
+          :active-ordering="activeOrdering"
+          @search="onSearch"
+          @filter="onFilter"
+          @update:sort="onSort"
+          @message="onMessage"
+          @add="onAdd"
+          @import="onImport"
+          @export="onExport"
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Segment View">
+      <div class="w-full">
+        <ContactHeader
+          :show-search="false"
+          header-title="Segment: VIP Customers"
+          button-label="Message"
+          :search-value="searchValue"
+          :active-sort="activeSort"
+          :active-ordering="activeOrdering"
+          @search="onSearch"
+          @filter="onFilter"
+          @update:sort="onSort"
+          @message="onMessage"
+          @add="onAdd"
+          @import="onImport"
+          @export="onExport"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,103 @@
+<script setup>
+import { computed, ref } from 'vue';
+import { useRoute } from 'vue-router';
+
+import ContactListHeaderWrapper from 'dashboard/components-next/Contacts/ContactsHeader/ContactListHeaderWrapper.vue';
+import ContactsActiveFiltersPreview from 'dashboard/components-next/Contacts/ContactsHeader/components/ContactsActiveFiltersPreview.vue';
+import PaginationFooter from 'dashboard/components-next/pagination/PaginationFooter.vue';
+
+defineProps({
+  searchValue: { type: String, default: '' },
+  headerTitle: { type: String, default: '' },
+  showPaginationFooter: { type: Boolean, default: true },
+  currentPage: { type: Number, default: 1 },
+  totalItems: { type: Number, default: 100 },
+  itemsPerPage: { type: Number, default: 15 },
+  activeSort: { type: String, default: '' },
+  activeOrdering: { type: String, default: '' },
+  activeSegment: { type: Object, default: null },
+  segmentsId: { type: [String, Number], default: 0 },
+  hasAppliedFilters: { type: Boolean, default: false },
+  isFetchingList: { type: Boolean, default: false },
+});
+
+const emit = defineEmits([
+  'update:currentPage',
+  'update:sort',
+  'search',
+  'applyFilter',
+  'clearFilters',
+]);
+
+const route = useRoute();
+
+const contactListHeaderWrapper = ref(null);
+
+const isNotSegmentView = computed(() => {
+  return route.name !== 'contacts_dashboard_segments_index';
+});
+
+const isLabelView = computed(
+  () => route.name === 'contacts_dashboard_labels_index'
+);
+
+const updateCurrentPage = page => {
+  emit('update:currentPage', page);
+};
+
+const openFilter = () => {
+  contactListHeaderWrapper.value?.onToggleFilters();
+};
+</script>
+
+<template>
+  <section
+    class="flex w-full h-full gap-4 overflow-hidden justify-evenly bg-n-background"
+  >
+    <div class="flex flex-col w-full h-full transition-all duration-300">
+      <ContactListHeaderWrapper
+        ref="contactListHeaderWrapper"
+        :show-search="isNotSegmentView"
+        :search-value="searchValue"
+        :active-sort="activeSort"
+        :active-ordering="activeOrdering"
+        :header-title="headerTitle"
+        :active-segment="activeSegment"
+        :segments-id="segmentsId"
+        :has-applied-filters="hasAppliedFilters"
+        :is-label-view="isLabelView"
+        @update:sort="emit('update:sort', $event)"
+        @search="emit('search', $event)"
+        @apply-filter="emit('applyFilter', $event)"
+        @clear-filters="emit('clearFilters')"
+      />
+      <main class="flex-1 overflow-y-auto">
+        <div class="w-full mx-auto max-w-[960px]">
+          <ContactsActiveFiltersPreview
+            v-if="
+              (hasAppliedFilters || !isNotSegmentView) &&
+              !isFetchingList &&
+              !isLabelView
+            "
+            :active-segment="activeSegment"
+            @clear-filters="emit('clearFilters')"
+            @open-filter="openFilter"
+          />
+          <slot name="default" />
+        </div>
+      </main>
+      <footer
+        v-if="showPaginationFooter"
+        class="sticky bottom-0 z-10 px-4 pb-4"
+      >
+        <PaginationFooter
+          current-page-info="CONTACTS_LAYOUT.PAGINATION_FOOTER.SHOWING"
+          :current-page="currentPage"
+          :total-items="totalItems"
+          :items-per-page="itemsPerPage"
+          @update:current-page="updateCurrentPage"
+        />
+      </footer>
+    </div>
+  </section>
+</template>
@@ -0,0 +1,95 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useRoute } from 'vue-router';
+import { useStore } from 'dashboard/composables/store';
+import { useAlert } from 'dashboard/composables';
+
+import ListAttribute from 'dashboard/components-next/CustomAttributes/ListAttribute.vue';
+import CheckboxAttribute from 'dashboard/components-next/CustomAttributes/CheckboxAttribute.vue';
+import DateAttribute from 'dashboard/components-next/CustomAttributes/DateAttribute.vue';
+import OtherAttribute from 'dashboard/components-next/CustomAttributes/OtherAttribute.vue';
+
+const props = defineProps({
+  attribute: {
+    type: Object,
+    required: true,
+  },
+  isEditingView: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const store = useStore();
+const { t } = useI18n();
+const route = useRoute();
+
+const handleDelete = async () => {
+  try {
+    await store.dispatch('contacts/deleteCustomAttributes', {
+      id: route.params.contactId,
+      customAttributes: [props.attribute.attributeKey],
+    });
+    useAlert(
+      t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.API.DELETE_SUCCESS_MESSAGE')
+    );
+  } catch (error) {
+    useAlert(
+      error?.response?.message ||
+        t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.API.DELETE_ERROR')
+    );
+  }
+};
+
+const handleUpdate = async value => {
+  try {
+    await store.dispatch('contacts/update', {
+      id: route.params.contactId,
+      customAttributes: {
+        [props.attribute.attributeKey]: value,
+      },
+    });
+    useAlert(t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.API.SUCCESS_MESSAGE'));
+  } catch (error) {
+    useAlert(
+      error?.response?.message ||
+        t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.API.UPDATE_ERROR')
+    );
+  }
+};
+
+const componentMap = {
+  list: ListAttribute,
+  checkbox: CheckboxAttribute,
+  date: DateAttribute,
+  default: OtherAttribute,
+};
+
+const CurrentAttributeComponent = computed(() => {
+  return (
+    componentMap[props.attribute.attributeDisplayType] || componentMap.default
+  );
+});
+</script>
+
+<template>
+  <div
+    class="grid grid-cols-[140px,1fr] group/attribute items-center w-full gap-2"
+    :class="isEditingView ? 'min-h-10' : 'min-h-11'"
+  >
+    <div class="flex items-center justify-between truncate">
+      <span class="text-sm font-medium truncate text-n-slate-12">
+        {{ attribute.attributeDisplayName }}
+      </span>
+    </div>
+
+    <component
+      :is="CurrentAttributeComponent"
+      :attribute="attribute"
+      :is-editing-view="isEditingView"
+      @update="handleUpdate"
+      @delete="handleDelete"
+    />
+  </div>
+</template>
@@ -0,0 +1,129 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useMapGetter } from 'dashboard/composables/store';
+
+import ContactCustomAttributeItem from 'dashboard/components-next/Contacts/ContactsSidebar/ContactCustomAttributeItem.vue';
+
+const props = defineProps({
+  selectedContact: {
+    type: Object,
+    default: null,
+  },
+});
+
+const { t } = useI18n();
+
+const searchQuery = ref('');
+
+const contactAttributes = useMapGetter('attributes/getContactAttributes') || [];
+
+const hasContactAttributes = computed(
+  () => contactAttributes.value?.length > 0
+);
+
+const processContactAttributes = (
+  attributes,
+  customAttributes,
+  filterCondition
+) => {
+  if (!attributes.length || !customAttributes) {
+    return [];
+  }
+
+  return attributes.reduce((result, attribute) => {
+    const { attributeKey } = attribute;
+    const meetsCondition = filterCondition(attributeKey, customAttributes);
+
+    if (meetsCondition) {
+      result.push({
+        ...attribute,
+        value: customAttributes[attributeKey] ?? '',
+      });
+    }
+
+    return result;
+  }, []);
+};
+
+const usedAttributes = computed(() => {
+  return processContactAttributes(
+    contactAttributes.value,
+    props.selectedContact?.customAttributes,
+    (key, custom) => key in custom
+  );
+});
+
+const unusedAttributes = computed(() => {
+  return processContactAttributes(
+    contactAttributes.value,
+    props.selectedContact?.customAttributes,
+    (key, custom) => !(key in custom)
+  );
+});
+
+const filteredUnusedAttributes = computed(() => {
+  return unusedAttributes.value?.filter(attribute =>
+    attribute.attributeDisplayName
+      .toLowerCase()
+      .includes(searchQuery.value.toLowerCase())
+  );
+});
+
+const unusedAttributesCount = computed(() => unusedAttributes.value?.length);
+const hasNoUnusedAttributes = computed(() => unusedAttributesCount.value === 0);
+const hasNoUsedAttributes = computed(() => usedAttributes.value.length === 0);
+</script>
+
+<template>
+  <div v-if="hasContactAttributes" class="flex flex-col gap-6 px-6 py-6">
+    <div v-if="!hasNoUsedAttributes" class="flex flex-col gap-2">
+      <ContactCustomAttributeItem
+        v-for="attribute in usedAttributes"
+        :key="attribute.id"
+        is-editing-view
+        :attribute="attribute"
+      />
+    </div>
+    <div v-if="!hasNoUnusedAttributes" class="flex items-center gap-3">
+      <div class="flex-1 h-[1px] bg-n-slate-5" />
+      <span class="text-sm font-medium text-n-slate-10">{{
+        t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.UNUSED_ATTRIBUTES', {
+          count: unusedAttributesCount,
+        })
+      }}</span>
+      <div class="flex-1 h-[1px] bg-n-slate-5" />
+    </div>
+    <div class="flex flex-col gap-3">
+      <div v-if="!hasNoUnusedAttributes" class="relative">
+        <span class="absolute i-lucide-search size-3.5 top-2 left-3" />
+        <input
+          v-model="searchQuery"
+          type="search"
+          :placeholder="
+            t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.SEARCH_PLACEHOLDER')
+          "
+          class="w-full h-8 py-2 pl-10 pr-2 text-sm border-none rounded-lg bg-n-alpha-black2 dark:bg-n-solid-1 text-n-slate-12"
+        />
+      </div>
+      <div
+        v-if="filteredUnusedAttributes.length === 0 && !hasNoUnusedAttributes"
+        class="flex items-center justify-start h-11"
+      >
+        <p class="text-sm text-n-slate-11">
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.NO_ATTRIBUTES') }}
+        </p>
+      </div>
+      <div v-if="!hasNoUnusedAttributes" class="flex flex-col gap-2">
+        <ContactCustomAttributeItem
+          v-for="attribute in filteredUnusedAttributes"
+          :key="attribute.id"
+          :attribute="attribute"
+        />
+      </div>
+    </div>
+  </div>
+  <p v-else class="px-6 py-10 text-sm leading-6 text-center text-n-slate-11">
+    {{ t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.EMPTY_STATE') }}
+  </p>
+</template>
@@ -0,0 +1,54 @@
+<script setup>
+import { computed } from 'vue';
+import { useMapGetter } from 'dashboard/composables/store';
+import { useRoute } from 'vue-router';
+import { useI18n } from 'vue-i18n';
+
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+import ConversationCard from 'dashboard/components-next/Conversation/ConversationCard/ConversationCard.vue';
+
+const { t } = useI18n();
+const route = useRoute();
+
+const conversations = useMapGetter(
+  'contactConversations/getAllConversationsByContactId'
+);
+const contactsById = useMapGetter('contacts/getContactById');
+const stateInbox = useMapGetter('inboxes/getInboxById');
+const accountLabels = useMapGetter('labels/getLabels');
+
+const accountLabelsValue = computed(() => accountLabels.value);
+
+const uiFlags = useMapGetter('contactConversations/getUIFlags');
+const isFetching = computed(() => uiFlags.value.isFetching);
+
+const contactConversations = computed(() =>
+  conversations.value(route.params.contactId)
+);
+</script>
+
+<template>
+  <div
+    v-if="isFetching"
+    class="flex items-center justify-center py-10 text-n-slate-11"
+  >
+    <Spinner />
+  </div>
+  <div
+    v-else-if="contactConversations.length > 0"
+    class="px-6 py-4 divide-y divide-n-strong [&>*:hover]:!border-y-transparent [&>*:hover+*]:!border-t-transparent"
+  >
+    <ConversationCard
+      v-for="conversation in contactConversations"
+      :key="conversation.id"
+      :conversation="conversation"
+      :contact="contactsById(conversation.meta.sender.id)"
+      :state-inbox="stateInbox(conversation.inboxId)"
+      :account-labels="accountLabelsValue"
+      class="rounded-none hover:rounded-xl hover:bg-n-alpha-1 dark:hover:bg-n-alpha-3"
+    />
+  </div>
+  <p v-else class="px-6 py-10 text-sm leading-6 text-center text-n-slate-11">
+    {{ t('CONTACTS_LAYOUT.SIDEBAR.HISTORY.EMPTY_STATE') }}
+  </p>
+</template>
@@ -0,0 +1,145 @@
+<script setup>
+import { reactive, computed, ref } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useStore, useMapGetter } from 'dashboard/composables/store';
+import { required } from '@vuelidate/validators';
+import { useVuelidate } from '@vuelidate/core';
+import { useRoute } from 'vue-router';
+import { useAlert, useTrack } from 'dashboard/composables';
+import ContactAPI from 'dashboard/api/contacts';
+import { debounce } from '@chatwoot/utils';
+import { CONTACTS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import ContactMergeForm from 'dashboard/components-next/Contacts/ContactsForm/ContactMergeForm.vue';
+
+const props = defineProps({
+  selectedContact: {
+    type: Object,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['goToContactsList', 'resetTab']);
+
+const { t } = useI18n();
+const store = useStore();
+const route = useRoute();
+
+const state = reactive({
+  primaryContactId: null,
+});
+
+const uiFlags = useMapGetter('contacts/getUIFlags');
+
+const searchResults = ref([]);
+const isSearching = ref(false);
+
+const validationRules = {
+  primaryContactId: { required },
+};
+
+const v$ = useVuelidate(validationRules, state);
+
+const isMergingContact = computed(() => uiFlags.value.isMerging);
+
+const primaryContactList = computed(
+  () =>
+    searchResults.value?.map(item => ({
+      value: item.id,
+      label: `(ID: ${item.id}) ${item.name}`,
+    })) ?? []
+);
+
+const onContactSearch = debounce(
+  async query => {
+    isSearching.value = true;
+    searchResults.value = [];
+    try {
+      const {
+        data: { payload },
+      } = await ContactAPI.search(query);
+      searchResults.value = payload.filter(
+        contact => contact.id !== props.selectedContact.id
+      );
+      isSearching.value = false;
+    } catch (error) {
+      useAlert(t('CONTACTS_LAYOUT.SIDEBAR.MERGE.SEARCH_ERROR_MESSAGE'));
+    } finally {
+      isSearching.value = false;
+    }
+  },
+  300,
+  false
+);
+
+const resetState = () => {
+  if (state.primaryContactId === null) {
+    emit('resetTab');
+  }
+  state.primaryContactId = null;
+  searchResults.value = [];
+  isSearching.value = false;
+};
+
+const onMergeContacts = async () => {
+  const isFormValid = await v$.value.$validate();
+  if (!isFormValid) return;
+
+  useTrack(CONTACTS_EVENTS.MERGED_CONTACTS);
+
+  try {
+    await store.dispatch('contacts/merge', {
+      childId: props.selectedContact.id || route.params.contactId,
+      parentId: state.primaryContactId,
+    });
+    emit('goToContactsList');
+    useAlert(t('CONTACTS_LAYOUT.SIDEBAR.MERGE.SUCCESS_MESSAGE'));
+    resetState();
+  } catch (error) {
+    useAlert(t('CONTACTS_LAYOUT.SIDEBAR.MERGE.ERROR_MESSAGE'));
+  }
+};
+</script>
+
+<template>
+  <div class="flex flex-col gap-8 px-6 py-6">
+    <div class="flex flex-col gap-2">
+      <h4 class="text-base text-n-slate-12">
+        {{ t('CONTACTS_LAYOUT.SIDEBAR.MERGE.TITLE') }}
+      </h4>
+      <p class="text-sm text-n-slate-11">
+        {{ t('CONTACTS_LAYOUT.SIDEBAR.MERGE.DESCRIPTION') }}
+      </p>
+    </div>
+    <ContactMergeForm
+      v-model:primary-contact-id="state.primaryContactId"
+      :selected-contact="selectedContact"
+      :primary-contact-list="primaryContactList"
+      :is-searching="isSearching"
+      :has-error="!!v$.primaryContactId.$error"
+      :error-message="
+        v$.primaryContactId.$error
+          ? t('CONTACTS_LAYOUT.SIDEBAR.MERGE.PRIMARY_REQUIRED_ERROR')
+          : ''
+      "
+      @search="onContactSearch"
+    />
+    <div class="flex items-center justify-between gap-3">
+      <Button
+        variant="faded"
+        color="slate"
+        :label="t('CONTACTS_LAYOUT.SIDEBAR.MERGE.BUTTONS.CANCEL')"
+        class="w-full bg-n-alpha-2 n-blue-text hover:bg-n-alpha-3"
+        @click="resetState"
+      />
+      <Button
+        :label="t('CONTACTS_LAYOUT.SIDEBAR.MERGE.BUTTONS.CONFIRM')"
+        class="w-full"
+        :is-loading="isMergingContact"
+        :disabled="isMergingContact"
+        @click="onMergeContacts"
+      />
+    </div>
+  </div>
+</template>
@@ -0,0 +1,99 @@
+<script setup>
+import { reactive, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useStore, useMapGetter } from 'dashboard/composables/store';
+import { useRoute } from 'vue-router';
+import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
+
+import Editor from 'dashboard/components-next/Editor/Editor.vue';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ContactNoteItem from './components/ContactNoteItem.vue';
+
+const { t } = useI18n();
+const store = useStore();
+const route = useRoute();
+
+const state = reactive({
+  message: '',
+});
+
+const currentUser = useMapGetter('getCurrentUser');
+const notesByContact = useMapGetter('contactNotes/getAllNotesByContactId');
+const uiFlags = useMapGetter('contactNotes/getUIFlags');
+const isFetchingNotes = computed(() => uiFlags.value.isFetching);
+const isCreatingNote = computed(() => uiFlags.value.isCreating);
+const notes = computed(() => notesByContact.value(route.params.contactId));
+
+const getWrittenBy = note => {
+  const isCurrentUser = note?.user?.id === currentUser.value.id;
+  return isCurrentUser
+    ? t('CONTACTS_LAYOUT.SIDEBAR.NOTES.YOU')
+    : note.user.name;
+};
+
+const onAdd = content => {
+  if (!content) return;
+  const { contactId } = route.params;
+  store.dispatch('contactNotes/create', { content, contactId });
+  state.message = '';
+};
+
+const onDelete = noteId => {
+  if (!noteId) return;
+  const { contactId } = route.params;
+  store.dispatch('contactNotes/delete', { noteId, contactId });
+};
+
+const keyboardEvents = {
+  '$mod+Enter': {
+    action: () => onAdd(state.message),
+    allowOnFocusedInput: true,
+  },
+};
+useKeyboardEvents(keyboardEvents);
+</script>
+
+<template>
+  <div class="flex flex-col gap-6 py-6">
+    <Editor
+      v-model="state.message"
+      :placeholder="t('CONTACTS_LAYOUT.SIDEBAR.NOTES.PLACEHOLDER')"
+      focus-on-mount
+      class="[&>div]:!border-transparent [&>div]:px-4 [&>div]:py-4 px-6"
+    >
+      <template #actions>
+        <div class="flex items-center gap-3">
+          <Button
+            variant="link"
+            color="blue"
+            size="sm"
+            :label="t('CONTACTS_LAYOUT.SIDEBAR.NOTES.SAVE')"
+            class="hover:no-underline"
+            :is-loading="isCreatingNote"
+            :disabled="!state.message || isCreatingNote"
+            @click="onAdd(state.message)"
+          />
+        </div>
+      </template>
+    </Editor>
+    <div
+      v-if="isFetchingNotes"
+      class="flex items-center justify-center py-10 text-n-slate-11"
+    >
+      <Spinner />
+    </div>
+    <div v-else-if="notes.length > 0">
+      <ContactNoteItem
+        v-for="note in notes"
+        :key="note.id"
+        :note="note"
+        :written-by="getWrittenBy(note)"
+        @delete="onDelete"
+      />
+    </div>
+    <p v-else class="px-6 py-6 text-sm leading-6 text-center text-n-slate-11">
+      {{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.EMPTY_STATE') }}
+    </p>
+  </div>
+</template>
@@ -0,0 +1,63 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+import { dynamicTime } from 'shared/helpers/timeHelper';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  note: {
+    type: Object,
+    required: true,
+  },
+  writtenBy: {
+    type: String,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['delete']);
+
+const { t } = useI18n();
+const { formatMessage } = useMessageFormatter();
+
+const handleDelete = () => {
+  emit('delete', props.note.id);
+};
+</script>
+
+<template>
+  <div
+    class="flex flex-col gap-2 py-2 mx-6 border-b border-n-strong group/note"
+  >
+    <div class="flex items-center justify-between">
+      <div class="flex items-center gap-1.5 py-2.5 min-w-0">
+        <Avatar
+          :name="note.user.name"
+          :src="note.user.thumbnail"
+          :size="16"
+          rounded-full
+        />
+        <div class="min-w-0 truncate">
+          <span class="inline-flex items-center gap-1 text-sm text-n-slate-11">
+            <span class="font-medium">{{ writtenBy }}</span>
+            {{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.WROTE') }}
+            <span class="font-medium">{{ dynamicTime(note.createdAt) }}</span>
+          </span>
+        </div>
+      </div>
+      <Button
+        variant="faded"
+        color="ruby"
+        size="xs"
+        icon="i-lucide-trash"
+        class="opacity-0 group-hover/note:opacity-100"
+        @click="handleDelete"
+      />
+    </div>
+    <p
+      v-dompurify-html="formatMessage(note.content || '')"
+      class="mb-0 prose-sm prose-p:mb-1 prose-p:mt-0 prose-ul:mb-1 prose-ul:mt-0 text-n-slate-12"
+    />
+  </div>
+</template>
@@ -0,0 +1,39 @@
+<script setup>
+import ContactNoteItem from '../ContactNoteItem.vue';
+import notes from './fixtures';
+
+const controls = {
+  writtenBy: {
+    type: 'text',
+    default: 'You',
+  },
+};
+
+// Example delete handler
+const onDelete = noteId => {
+  console.log('Note deleted:', noteId);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/ContactNoteItem"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Multiple Notes">
+      <div class="flex flex-col border rounded-lg border-n-strong">
+        <ContactNoteItem
+          v-for="note in notes"
+          :key="note.id"
+          :note="note"
+          :written-by="
+            note.id === notes[1].id
+              ? controls.writtenBy.default
+              : note.user.name
+          "
+          @delete="onDelete"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,69 @@
+export default [
+  {
+    id: 12,
+    content:
+      'This tutorial will show you how to use Chatwoot and, hence, ensure you practice effective customer communication. We will explain in detail the following:\n\n* Step-by-step setup of your account, with illustrative screenshots.\n\n* An in-depth explanation of all the core features of Chatwoot.\n\n* Get your account up and running by the end of this tutorial.\n\n* Basic concepts of customer communication.',
+    accountId: null,
+    contactId: null,
+    user: {
+      id: 30,
+      account_id: 2,
+      availability_status: 'offline',
+      auto_offline: true,
+      confirmed: true,
+      email: 'bruce@paperlayer.test',
+      available_name: 'Bruce',
+      name: 'Bruce',
+      role: 'administrator',
+      thumbnail:
+        'https://sivin-tunnel.chatwoot.dev/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBJZz09IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--515dbb35e9ba3c36d14f4c4b77220a675513c1fb/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--df796c2af3c0153e55236c2f3cf3a199ac2cb6f7/2.jpg',
+      custom_role_id: null,
+    },
+    createdAt: 1730786556,
+    updatedAt: 1730786556,
+  },
+  {
+    id: 10,
+    content:
+      'We discussed a couple of things:\n\n* Product offering and how it can be useful to talk with people.\n\n* They’ll reach out to us after an internal review.',
+    accountId: null,
+    contactId: null,
+    user: {
+      id: 1,
+      account_id: 2,
+      availability_status: 'online',
+      auto_offline: false,
+      confirmed: true,
+      email: 'hillary@chatwoot.com',
+      available_name: 'Hillary',
+      name: 'Hillary',
+      role: 'administrator',
+      thumbnail: '',
+      custom_role_id: null,
+    },
+    createdAt: 1730782566,
+    updatedAt: 1730782566,
+  },
+  {
+    id: 9,
+    content:
+      'We discussed a couple of things:\n\n* Product offering and how it can be useful to talk with people.\n\n* They’ll reach out to us after an internal review.',
+    accountId: null,
+    contactId: null,
+    user: {
+      id: 1,
+      account_id: 2,
+      availability_status: 'online',
+      auto_offline: false,
+      confirmed: true,
+      email: 'john@chatwoot.com',
+      available_name: 'John',
+      name: 'John',
+      role: 'administrator',
+      thumbnail: '',
+      custom_role_id: null,
+    },
+    createdAt: 1730782564,
+    updatedAt: 1730782564,
+  },
+];
@@ -0,0 +1,28 @@
+<script setup>
+import ContactEmptyState from './ContactEmptyState.vue';
+</script>
+
+<template>
+  <Story
+    title="Components/Contacts/EmptyState"
+    :layout="{ type: 'grid', width: '900px' }"
+  >
+    <!-- Default Story -->
+    <Variant title="Default">
+      <ContactEmptyState
+        title="No contacts found"
+        subtitle="Create your first contact to get started"
+        button-label="Add Contact"
+      />
+    </Variant>
+
+    <!-- Without Button -->
+    <Variant title="Without Button">
+      <ContactEmptyState
+        title="No contacts"
+        subtitle="These are your current contacts"
+        :show-button="false"
+      />
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,66 @@
+<script setup>
+import { ref } from 'vue';
+
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import CreateNewContactDialog from 'dashboard/components-next/Contacts/ContactsForm/CreateNewContactDialog.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ContactsCard from 'dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue';
+import contactContent from 'dashboard/components-next/Contacts/EmptyState/contactEmptyStateContent';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+  showButton: {
+    type: Boolean,
+    default: true,
+  },
+  buttonLabel: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['create']);
+
+const createNewContactDialogRef = ref(null);
+
+const onClick = () => {
+  createNewContactDialogRef.value?.dialogRef.open();
+};
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="grid grid-cols-1 gap-4 p-px overflow-hidden">
+        <ContactsCard
+          v-for="contact in contactContent.slice(0, 5)"
+          :id="contact.id"
+          :key="contact.id"
+          :name="contact.name"
+          :email="contact.email"
+          :thumbnail="contact.thumbnail"
+          :phone-number="contact.phoneNumber"
+          :additional-attributes="contact.additionalAttributes"
+          :is-expanded="0 === contact.id"
+          @toggle="toggleExpanded(contact.id)"
+        />
+      </div>
+    </template>
+    <template #actions>
+      <div v-if="showButton">
+        <Button :label="buttonLabel" icon="i-lucide-plus" @click="onClick" />
+        <CreateNewContactDialog
+          ref="createNewContactDialogRef"
+          @create="emit('create', $event)"
+        />
+      </div>
+    </template>
+  </EmptyStateLayout>
+</template>
@@ -0,0 +1,228 @@
+export default [
+  {
+    additionalAttributes: {
+      city: 'Los Angeles',
+      country: 'United States',
+      description:
+        "I'm Candice, a developer focusing on building web solutions. Currently, I’m working as a Product Developer at Chatwoot.",
+      companyName: 'Chatwoot',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'candice-dev',
+        twitter: 'candice_w_dev',
+        facebook: 'candice.dev',
+        linkedin: 'candice-matherson',
+        instagram: 'candice.codes',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'candice.matherson@chatwoot.com',
+    id: 22,
+    name: 'Candice Matherson',
+    phoneNumber: '+14155552671',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      dateContact: '2024-11-11T11:53:09.299Z',
+      linkContact: 'https://example.com',
+      listContact: 'Follow-Up',
+      textContact: 'Hi there!',
+      numberContact: '42',
+      checkboxContact: false,
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: 'San Francisco',
+      country: 'United States',
+      description: 'Passionate about design and user experience.',
+      companyName: 'Designify',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'ophelia-folkard',
+        twitter: 'oph_designs',
+        facebook: 'ophelia.folkard',
+        linkedin: 'ophelia-folkard',
+        instagram: 'ophelia.design',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'ophelia.folkard@designify.com',
+    id: 21,
+    name: 'Ophelia Folkard',
+    phoneNumber: '+14155552672',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      dateContact: '2024-10-05T10:12:34.567Z',
+      linkContact: 'https://designify.com',
+      listContact: 'Prospects',
+      textContact: 'Looking forward to connecting!',
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: 'Austin',
+      country: 'United States',
+      description: 'Avid coder and tech enthusiast.',
+      companyName: 'CodeHub',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'willy_castelot',
+        twitter: 'willy_code',
+        facebook: 'willy.castelot',
+        linkedin: 'willy-castelot',
+        instagram: 'willy.coder',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'willy.castelot@codehub.io',
+    id: 20,
+    name: 'Willy Castelot',
+    phoneNumber: '+14155552673',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      textContact: 'Let’s collaborate!',
+      checkboxContact: true,
+    },
+    lastActivityAt: 1712123233,
+    createdAt: 1712123233,
+  },
+  {
+    additionalAttributes: {
+      city: 'Seattle',
+      country: 'United States',
+      description: 'Product manager with a love for innovation.',
+      companyName: 'InnovaTech',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'elisabeth-d',
+        twitter: 'elisabeth_innova',
+        facebook: 'elisabeth.derington',
+        linkedin: 'elisabeth-derington',
+        instagram: 'elisabeth.innovates',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'elisabeth.derington@innova.com',
+    id: 19,
+    name: 'Elisabeth Derington',
+    phoneNumber: '+14155552674',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {
+      textContact: 'Let’s schedule a call.',
+    },
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Chicago',
+      country: 'United States',
+      description: 'Marketing specialist and content creator.',
+      companyName: 'Contently',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'olia-olenchenko',
+        twitter: 'olia_content',
+        facebook: 'olia.olenchenko',
+        linkedin: 'olia-olenchenko',
+        instagram: 'olia.creates',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'olia.olenchenko@contently.com',
+    id: 18,
+    name: 'Olia Olenchenko',
+    phoneNumber: '+14155552675',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Boston',
+      country: 'United States',
+      description: 'SEO expert and analytics enthusiast.',
+      companyName: 'OptiSearch',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'nate-vannuchi',
+        twitter: 'nate_seo',
+        facebook: 'nathaniel.vannuchi',
+        linkedin: 'nathaniel-vannuchi',
+        instagram: 'nate.optimizes',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'nathaniel.vannuchi@optisearch.com',
+    id: 17,
+    name: 'Nathaniel Vannuchi',
+    phoneNumber: '+14155552676',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Denver',
+      country: 'United States',
+      description: 'UI/UX designer with a flair for minimalist designs.',
+      companyName: 'Minimal Designs',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'merrile-petruk',
+        twitter: 'merrile_ux',
+        facebook: 'merrile.petruk',
+        linkedin: 'merrile-petruk',
+        instagram: 'merrile.designs',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'merrile.petruk@minimal.com',
+    id: 16,
+    name: 'Merrile Petruk',
+    phoneNumber: '+14155552677',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+  {
+    additionalAttributes: {
+      city: 'Miami',
+      country: 'United States',
+      description: 'Entrepreneur with a background in e-commerce.',
+      companyName: 'Ecom Solutions',
+      countryCode: 'US',
+      socialProfiles: {
+        github: 'cordell-d',
+        twitter: 'cordell_entrepreneur',
+        facebook: 'cordell.dalinder',
+        linkedin: 'cordell-dalinder',
+        instagram: 'cordell.ecom',
+      },
+    },
+    availabilityStatus: 'offline',
+    email: 'cordell.dalinder@ecomsolutions.com',
+    id: 15,
+    name: 'Cordell Dalinder',
+    phoneNumber: '+14155552678',
+    identifier: null,
+    thumbnail: '',
+    customAttributes: {},
+    lastActivityAt: 1712123232,
+    createdAt: 1712123232,
+  },
+];
@@ -0,0 +1,200 @@
+<script setup>
+import { computed, ref, onMounted } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useStore, useMapGetter } from 'dashboard/composables/store';
+import { useAlert } from 'dashboard/composables';
+import { dynamicTime } from 'shared/helpers/timeHelper';
+
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ContactLabels from 'dashboard/components-next/Contacts/ContactLabels/ContactLabels.vue';
+import ContactsForm from 'dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue';
+import ConfirmContactDeleteDialog from 'dashboard/components-next/Contacts/ContactsForm/ConfirmContactDeleteDialog.vue';
+
+const props = defineProps({
+  selectedContact: {
+    type: Object,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['goToContactsList']);
+
+const { t } = useI18n();
+const store = useStore();
+
+const confirmDeleteContactDialogRef = ref(null);
+
+const avatarFile = ref(null);
+const avatarUrl = ref('');
+
+const contactsFormRef = ref(null);
+
+const uiFlags = useMapGetter('contacts/getUIFlags');
+const isUpdating = computed(() => uiFlags.value.isUpdating);
+
+const isFormInvalid = computed(() => contactsFormRef.value?.isFormInvalid);
+
+const contactData = ref({});
+
+const getInitialContactData = () => {
+  if (!props.selectedContact) return {};
+  return { ...props.selectedContact };
+};
+
+onMounted(() => {
+  Object.assign(contactData.value, getInitialContactData());
+});
+
+const createdAt = computed(() => {
+  return contactData.value?.createdAt
+    ? dynamicTime(contactData.value.createdAt)
+    : '';
+});
+
+const lastActivityAt = computed(() => {
+  return contactData.value?.lastActivityAt
+    ? dynamicTime(contactData.value.lastActivityAt)
+    : '';
+});
+
+const avatarSrc = computed(() => {
+  return avatarUrl.value ? avatarUrl.value : contactData.value?.thumbnail;
+});
+
+const handleFormUpdate = updatedData => {
+  Object.assign(contactData.value, updatedData);
+};
+
+const updateContact = async () => {
+  try {
+    const { customAttributes, ...basicContactData } = contactData.value;
+    await store.dispatch('contacts/update', basicContactData);
+    await store.dispatch(
+      'contacts/fetchContactableInbox',
+      props.selectedContact.id
+    );
+    useAlert(t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.SUCCESS_MESSAGE'));
+  } catch (error) {
+    useAlert(t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.ERROR_MESSAGE'));
+  }
+};
+
+const openConfirmDeleteContactDialog = () => {
+  confirmDeleteContactDialogRef.value?.dialogRef.open();
+};
+
+const handleAvatarUpload = async ({ file, url }) => {
+  avatarFile.value = file;
+  avatarUrl.value = url;
+
+  try {
+    await store.dispatch('contacts/update', {
+      ...contactsFormRef.value?.state,
+      avatar: file,
+      isFormData: true,
+    });
+    useAlert(t('CONTACTS_LAYOUT.DETAILS.AVATAR.UPLOAD.SUCCESS_MESSAGE'));
+  } catch {
+    useAlert(t('CONTACTS_LAYOUT.DETAILS.AVATAR.UPLOAD.ERROR_MESSAGE'));
+  }
+};
+
+const handleAvatarDelete = async () => {
+  try {
+    if (props.selectedContact && props.selectedContact.id) {
+      await store.dispatch('contacts/deleteAvatar', props.selectedContact.id);
+      useAlert(t('CONTACTS_LAYOUT.DETAILS.AVATAR.DELETE.SUCCESS_MESSAGE'));
+    }
+    avatarFile.value = null;
+    avatarUrl.value = '';
+    contactData.value.thumbnail = null;
+  } catch (error) {
+    useAlert(
+      error.message
+        ? error.message
+        : t('CONTACTS_LAYOUT.DETAILS.AVATAR.DELETE.ERROR_MESSAGE')
+    );
+  }
+};
+</script>
+
+<template>
+  <div class="flex flex-col items-start gap-8 pb-6">
+    <div class="flex flex-col items-start gap-3">
+      <Avatar
+        :src="avatarSrc || ''"
+        :name="selectedContact?.name || ''"
+        :size="72"
+        allow-upload
+        @upload="handleAvatarUpload"
+        @delete="handleAvatarDelete"
+      />
+      <div class="flex flex-col gap-1">
+        <h3 class="text-base font-medium text-n-slate-12">
+          {{ selectedContact?.name }}
+        </h3>
+        <div class="flex flex-col gap-1.5">
+          <span
+            v-if="selectedContact?.identifier"
+            class="inline-flex items-center gap-1 text-sm text-n-slate-11"
+          >
+            <span class="i-ph-user-gear text-n-slate-10 size-4" />
+            {{ selectedContact?.identifier }}
+          </span>
+          <span class="inline-flex items-center gap-1 text-sm text-n-slate-11">
+            <span
+              v-if="selectedContact?.identifier"
+              class="i-ph-activity text-n-slate-10 size-4"
+            />
+            {{ $t('CONTACTS_LAYOUT.DETAILS.CREATED_AT', { date: createdAt }) }}
+            •
+            {{
+              $t('CONTACTS_LAYOUT.DETAILS.LAST_ACTIVITY', {
+                date: lastActivityAt,
+              })
+            }}
+          </span>
+        </div>
+      </div>
+      <ContactLabels :contact-id="selectedContact?.id" />
+    </div>
+    <div class="flex flex-col items-start gap-6">
+      <ContactsForm
+        ref="contactsFormRef"
+        :contact-data="contactData"
+        is-details-view
+        @update="handleFormUpdate"
+      />
+      <Button
+        :label="t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.UPDATE_BUTTON')"
+        size="sm"
+        :is-loading="isUpdating"
+        :disabled="isUpdating || isFormInvalid"
+        @click="updateContact"
+      />
+    </div>
+    <div
+      class="flex flex-col items-start w-full gap-4 pt-6 border-t border-n-strong"
+    >
+      <div class="flex flex-col gap-2">
+        <h6 class="text-base font-medium text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT') }}
+        </h6>
+        <span class="text-sm text-n-slate-11">
+          {{ t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT_DESCRIPTION') }}
+        </span>
+      </div>
+      <Button
+        :label="t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT')"
+        color="ruby"
+        @click="openConfirmDeleteContactDialog"
+      />
+    </div>
+    <ConfirmContactDeleteDialog
+      ref="confirmDeleteContactDialogRef"
+      :selected-contact="selectedContact"
+      @go-to-contacts-list="emit('goToContactsList')"
+    />
+  </div>
+</template>
@@ -0,0 +1,81 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { useStore, useMapGetter } from 'dashboard/composables/store';
+import { useAlert } from 'dashboard/composables';
+import { useI18n } from 'vue-i18n';
+import { useRouter, useRoute } from 'vue-router';
+import {
+  DuplicateContactException,
+  ExceptionWithMessage,
+} from 'shared/helpers/CustomErrors';
+import ContactsCard from 'dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue';
+
+defineProps({ contacts: { type: Array, required: true } });
+
+const { t } = useI18n();
+const store = useStore();
+const router = useRouter();
+const route = useRoute();
+
+const uiFlags = useMapGetter('contacts/getUIFlags');
+const isUpdating = computed(() => uiFlags.value.isUpdating);
+const expandedCardId = ref(null);
+
+const updateContact = async updatedData => {
+  try {
+    await store.dispatch('contacts/update', updatedData);
+    useAlert(t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.SUCCESS_MESSAGE'));
+  } catch (error) {
+    const i18nPrefix = 'CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.FORM';
+    if (error instanceof DuplicateContactException) {
+      if (error.data.includes('email')) {
+        useAlert(t(`${i18nPrefix}.EMAIL_ADDRESS.DUPLICATE`));
+      } else if (error.data.includes('phone_number')) {
+        useAlert(t(`${i18nPrefix}.PHONE_NUMBER.DUPLICATE`));
+      }
+    } else if (error instanceof ExceptionWithMessage) {
+      useAlert(error.data);
+    } else {
+      useAlert(t(`${i18nPrefix}.ERROR_MESSAGE`));
+    }
+  }
+};
+
+const onClickViewDetails = async id => {
+  const routeTypes = {
+    contacts_dashboard_segments_index: ['contacts_edit_segment', 'segmentId'],
+    contacts_dashboard_labels_index: ['contacts_edit_label', 'label'],
+  };
+  const [name, paramKey] = routeTypes[route.name] || ['contacts_edit'];
+  const params = {
+    contactId: id,
+    ...(paramKey && { [paramKey]: route.params[paramKey] }),
+  };
+
+  await router.push({ name, params, query: route.query });
+};
+
+const toggleExpanded = id => {
+  expandedCardId.value = expandedCardId.value === id ? null : id;
+};
+</script>
+
+<template>
+  <div class="flex flex-col gap-4 px-6 pt-4 pb-6">
+    <ContactsCard
+      v-for="contact in contacts"
+      :id="contact.id"
+      :key="contact.id"
+      :name="contact.name"
+      :email="contact.email"
+      :thumbnail="contact.thumbnail"
+      :phone-number="contact.phoneNumber"
+      :additional-attributes="contact.additionalAttributes"
+      :is-expanded="expandedCardId === contact.id"
+      :is-updating="isUpdating"
+      @toggle="toggleExpanded(contact.id)"
+      @update-contact="updateContact"
+      @show-contact="onClickViewDetails"
+    />
+  </div>
+</template>
@@ -0,0 +1,95 @@
+<script setup>
+import { ref, computed } from 'vue';
+
+const props = defineProps({
+  conversationLabels: {
+    type: Array,
+    required: true,
+  },
+  accountLabels: {
+    type: Array,
+    required: true,
+  },
+});
+
+const WIDTH_CONFIG = Object.freeze({
+  DEFAULT_WIDTH: 80,
+  CHAR_WIDTH: {
+    SHORT: 8, // For labels <= 5 chars
+    LONG: 6, // For labels > 5 chars
+  },
+  BASE_WIDTH: 12, // dot + gap
+  THRESHOLD: 5, // character length threshold
+});
+
+const containerRef = ref(null);
+const maxLabels = ref(1);
+
+const activeLabels = computed(() => {
+  const labelSet = new Set(props.conversationLabels);
+  return props.accountLabels?.filter(({ title }) => labelSet.has(title));
+});
+
+const calculateLabelWidth = ({ title = '' }) => {
+  const charWidth =
+    title.length > WIDTH_CONFIG.THRESHOLD
+      ? WIDTH_CONFIG.CHAR_WIDTH.LONG
+      : WIDTH_CONFIG.CHAR_WIDTH.SHORT;
+
+  return title.length * charWidth + WIDTH_CONFIG.BASE_WIDTH;
+};
+
+const getAverageWidth = labels => {
+  if (!labels.length) return WIDTH_CONFIG.DEFAULT_WIDTH;
+
+  const totalWidth = labels.reduce(
+    (sum, label) => sum + calculateLabelWidth(label),
+    0
+  );
+
+  return totalWidth / labels.length;
+};
+
+const visibleLabels = computed(() =>
+  activeLabels.value?.slice(0, maxLabels.value)
+);
+
+const updateVisibleLabels = () => {
+  if (!containerRef.value) return;
+
+  const containerWidth = containerRef.value.offsetWidth;
+  const avgWidth = getAverageWidth(activeLabels.value);
+
+  maxLabels.value = Math.max(1, Math.floor(containerWidth / avgWidth));
+};
+</script>
+
+<template>
+  <div
+    ref="containerRef"
+    v-resize="updateVisibleLabels"
+    class="flex items-center gap-2.5 w-full min-w-0 h-6 overflow-hidden"
+  >
+    <template v-for="(label, index) in visibleLabels" :key="label.id">
+      <div
+        class="flex items-center gap-1.5 min-w-0"
+        :class="[
+          index !== visibleLabels.length - 1
+            ? 'flex-shrink-0 text-ellipsis'
+            : 'flex-shrink',
+        ]"
+      >
+        <div
+          :style="{ backgroundColor: label.color }"
+          class="size-1.5 rounded-full flex-shrink-0"
+        />
+        <span
+          class="text-sm text-n-slate-10 whitespace-nowrap"
+          :class="{ truncate: index === visibleLabels.length - 1 }"
+        >
+          {{ label.title }}
+        </span>
+      </div>
+    </template>
+  </div>
+</template>
@@ -0,0 +1,66 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+
+const props = defineProps({
+  conversation: {
+    type: Object,
+    required: true,
+  },
+});
+
+const { t } = useI18n();
+
+const { getPlainText } = useMessageFormatter();
+
+const lastNonActivityMessageContent = computed(() => {
+  const { lastNonActivityMessage = {}, customAttributes = {} } =
+    props.conversation;
+  const { email: { subject } = {} } = customAttributes;
+  return getPlainText(
+    subject || lastNonActivityMessage.content || t('CHAT_LIST.NO_CONTENT')
+  );
+});
+
+const assignee = computed(() => {
+  const { meta: { assignee: agent = {} } = {} } = props.conversation;
+  return {
+    name: agent.name ?? agent.availableName,
+    thumbnail: agent.thumbnail,
+    status: agent.availabilityStatus,
+  };
+});
+
+const unreadMessagesCount = computed(() => {
+  const { unreadCount } = props.conversation;
+  return unreadCount;
+});
+</script>
+
+<template>
+  <div class="flex items-end w-full gap-2 pb-1">
+    <p class="w-full mb-0 text-sm leading-7 text-n-slate-12 line-clamp-2">
+      {{ lastNonActivityMessageContent }}
+    </p>
+    <div class="flex items-center flex-shrink-0 gap-2 pb-2">
+      <Avatar
+        :name="assignee.name"
+        :src="assignee.thumbnail"
+        :size="20"
+        :status="assignee.status"
+        rounded-full
+      />
+      <div
+        v-if="unreadMessagesCount > 0"
+        class="inline-flex items-center justify-center rounded-full size-5 bg-n-brand"
+      >
+        <span class="text-xs font-semibold text-white">
+          {{ unreadMessagesCount }}
+        </span>
+      </div>
+    </div>
+  </div>
+</template>
@@ -0,0 +1,93 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import CardLabels from 'dashboard/components-next/Conversation/ConversationCard/CardLabels.vue';
+import SLACardLabel from 'dashboard/components-next/Conversation/ConversationCard/SLACardLabel.vue';
+
+const props = defineProps({
+  conversation: {
+    type: Object,
+    required: true,
+  },
+  accountLabels: {
+    type: Array,
+    required: true,
+  },
+});
+
+const { t } = useI18n();
+
+const { getPlainText } = useMessageFormatter();
+
+const lastNonActivityMessageContent = computed(() => {
+  const { lastNonActivityMessage = {}, customAttributes = {} } =
+    props.conversation;
+  const { email: { subject } = {} } = customAttributes;
+  return getPlainText(
+    subject || lastNonActivityMessage.content || t('CHAT_LIST.NO_CONTENT')
+  );
+});
+
+const assignee = computed(() => {
+  const { meta: { assignee: agent = {} } = {} } = props.conversation;
+  return {
+    name: agent.name ?? agent.availableName,
+    thumbnail: agent.thumbnail,
+    status: agent.availabilityStatus,
+  };
+});
+
+const unreadMessagesCount = computed(() => {
+  const { unreadCount } = props.conversation;
+  return unreadCount;
+});
+
+const hasSlaThreshold = computed(() => props.conversation?.slaPolicyId);
+</script>
+
+<template>
+  <div class="flex flex-col w-full gap-1">
+    <div class="flex items-center justify-between w-full gap-2 py-1 h-7">
+      <p class="mb-0 text-sm leading-7 text-n-slate-12 line-clamp-1">
+        {{ lastNonActivityMessageContent }}
+      </p>
+
+      <div
+        v-if="unreadMessagesCount > 0"
+        class="inline-flex items-center justify-center flex-shrink-0 rounded-full size-5 bg-n-brand"
+      >
+        <span class="text-xs font-semibold text-white">
+          {{ unreadMessagesCount }}
+        </span>
+      </div>
+    </div>
+
+    <div
+      class="grid items-center gap-2.5 h-7"
+      :class="
+        hasSlaThreshold
+          ? 'grid-cols-[auto_auto_1fr_20px]'
+          : 'grid-cols-[1fr_20px]'
+      "
+    >
+      <SLACardLabel v-if="hasSlaThreshold" :conversation="conversation" />
+      <div v-if="hasSlaThreshold" class="w-px h-3 bg-n-slate-4" />
+      <div class="overflow-hidden">
+        <CardLabels
+          :conversation-labels="conversation.labels"
+          :account-labels="accountLabels"
+        />
+      </div>
+      <Avatar
+        :name="assignee.name"
+        :src="assignee.thumbnail"
+        :size="20"
+        :status="assignee.status"
+        rounded-full
+      />
+    </div>
+  </div>
+</template>
@@ -0,0 +1,207 @@
+<script setup>
+import { CONVERSATION_PRIORITY } from 'shared/constants/messages';
+
+defineProps({
+  priority: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<!-- eslint-disable vue/no-static-inline-styles -->
+<template>
+  <div class="inline-flex items-center justify-center rounded-md">
+    <!-- Low Priority -->
+    <svg
+      v-if="priority === CONVERSATION_PRIORITY.LOW"
+      width="20"
+      height="20"
+      viewBox="0 0 20 20"
+      fill="none"
+      xmlns="http://www.w3.org/2000/svg"
+    >
+      <mask
+        id="mask0_2030_12879"
+        style="mask-type: alpha"
+        maskUnits="userSpaceOnUse"
+        x="0"
+        y="0"
+        width="20"
+        height="20"
+      >
+        <rect width="20" height="20" fill="#D9D9D9" />
+      </mask>
+      <g mask="url(#mask0_2030_12879)">
+        <rect
+          x="3.33301"
+          y="10"
+          width="3.33333"
+          height="6.66667"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="8.33301"
+          y="6.6665"
+          width="3.33333"
+          height="10"
+          rx="1.66667"
+          class="fill-n-slate-6"
+        />
+        <rect
+          x="13.333"
+          y="3.3335"
+          width="3.33333"
+          height="13.3333"
+          rx="1.66667"
+          class="fill-n-slate-6"
+        />
+      </g>
+    </svg>
+
+    <!-- Medium Priority  -->
+    <svg
+      v-if="priority === CONVERSATION_PRIORITY.MEDIUM"
+      width="20"
+      height="20"
+      viewBox="0 0 20 20"
+      fill="none"
+      xmlns="http://www.w3.org/2000/svg"
+    >
+      <mask
+        id="mask0_2030_12879"
+        style="mask-type: alpha"
+        maskUnits="userSpaceOnUse"
+        x="0"
+        y="0"
+        width="20"
+        height="20"
+      >
+        <rect width="20" height="20" fill="#D9D9D9" />
+      </mask>
+      <g mask="url(#mask0_2030_12879)">
+        <rect
+          x="3.33301"
+          y="10"
+          width="3.33333"
+          height="6.66667"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="8.33301"
+          y="6.6665"
+          width="3.33333"
+          height="10"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="13.333"
+          y="3.3335"
+          width="3.33333"
+          height="13.3333"
+          rx="1.66667"
+          class="fill-n-slate-6"
+        />
+      </g>
+    </svg>
+
+    <!-- High Priority -->
+    <svg
+      v-if="priority === CONVERSATION_PRIORITY.HIGH"
+      width="20"
+      height="20"
+      viewBox="0 0 20 20"
+      fill="none"
+      xmlns="http://www.w3.org/2000/svg"
+    >
+      <mask
+        id="mask0_2030_12879"
+        style="mask-type: alpha"
+        maskUnits="userSpaceOnUse"
+        x="0"
+        y="0"
+        width="20"
+        height="20"
+      >
+        <rect width="20" height="20" fill="#D9D9D9" />
+      </mask>
+      <g mask="url(#mask0_2030_12879)">
+        <rect
+          x="3.33301"
+          y="10"
+          width="3.33333"
+          height="6.66667"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="8.33301"
+          y="6.6665"
+          width="3.33333"
+          height="10"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+        <rect
+          x="13.333"
+          y="3.3335"
+          width="3.33333"
+          height="13.3333"
+          rx="1.66667"
+          class="fill-n-amber-9"
+        />
+      </g>
+    </svg>
+
+    <!-- Urgent Priority -->
+    <svg
+      v-if="priority === CONVERSATION_PRIORITY.URGENT"
+      width="20"
+      height="20"
+      viewBox="0 0 20 20"
+      fill="none"
+      xmlns="http://www.w3.org/2000/svg"
+    >
+      <mask
+        id="mask0_2030_12879"
+        style="mask-type: alpha"
+        maskUnits="userSpaceOnUse"
+        x="0"
+        y="0"
+        width="20"
+        height="20"
+      >
+        <rect width="20" height="20" fill="#D9D9D9" />
+      </mask>
+      <g mask="url(#mask0_2030_12879)">
+        <rect
+          x="3.33301"
+          y="10"
+          width="3.33333"
+          height="6.66667"
+          rx="1.66667"
+          class="fill-n-ruby-9"
+        />
+        <rect
+          x="8.33301"
+          y="6.6665"
+          width="3.33333"
+          height="10"
+          rx="1.66667"
+          class="fill-n-ruby-9"
+        />
+        <rect
+          x="13.333"
+          y="3.3335"
+          width="3.33333"
+          height="13.3333"
+          rx="1.66667"
+          class="fill-n-ruby-9"
+        />
+      </g>
+    </svg>
+  </div>
+</template>
@@ -0,0 +1,477 @@
+<script setup>
+import { computed } from 'vue';
+import ConversationCard from './ConversationCard.vue';
+
+// Base conversation object
+const conversationWithoutMeta = {
+  meta: {
+    sender: {
+      additionalAttributes: {},
+      availabilityStatus: 'offline',
+      email: 'candice@chatwoot.com',
+      id: 29,
+      name: 'Candice Matherson',
+      phone_number: '+918585858585',
+      identifier: null,
+      thumbnail: '',
+      customAttributes: {
+        linkContact: 'https://apple.com',
+        listContact: 'Not spam',
+        textContact: 'hey',
+        checkboxContact: true,
+      },
+      last_activity_at: 1712127410,
+      created_at: 1712127389,
+    },
+    channel: 'Channel::Email',
+    assignee: {
+      id: 1,
+      accountId: 2,
+      availabilityStatus: 'online',
+      autoOffline: false,
+      confirmed: true,
+      email: 'sivin@chatwoot.com',
+      availableName: 'Sivin',
+      name: 'Sivin',
+      role: 'administrator',
+      thumbnail: '',
+      customRoleId: null,
+    },
+    hmacVerified: false,
+  },
+  id: 38,
+  messages: [
+    {
+      id: 3597,
+      content: 'Sivin set the priority to low',
+      accountId: 2,
+      inboxId: 7,
+      conversationId: 38,
+      messageType: 2,
+      createdAt: 1730885168,
+      updatedAt: '2024-11-06T09:26:08.565Z',
+      private: false,
+      status: 'sent',
+      source_id: null,
+      contentType: 'text',
+      contentAttributes: {},
+      senderType: null,
+      senderId: null,
+      externalSourceIds: {},
+      additionalAttributes: {},
+      processedMessageContent: 'Sivin set the priority to low',
+      sentiment: {},
+      conversation: {
+        assigneeId: 1,
+        unreadCount: 0,
+        lastActivityAt: 1730885168,
+        contactInbox: {
+          sourceId: 'candice@chatwoot.com',
+        },
+      },
+    },
+  ],
+  accountId: 2,
+  uuid: '21bd8638-a711-4080-b4ac-7fda1bc71837',
+  additionalAttributes: {
+    mail_subject: 'Test email',
+  },
+  agentLastSeenAt: 0,
+  assigneeLastSeenAt: 0,
+  canReply: true,
+  contactLastSeenAt: 0,
+  customAttributes: {},
+  inboxId: 7,
+  labels: [],
+  status: 'open',
+  createdAt: 1730836533,
+  timestamp: 1730885168,
+  firstReplyCreatedAt: 1730836533,
+  unreadCount: 0,
+  lastNonActivityMessage: {
+    id: 3591,
+    content:
+      'Hello, I bought some paper but they did not come with the indices as we had assumed. Was there a change in the product line?',
+    account_id: 2,
+    inbox_id: 7,
+    conversation_id: 38,
+    message_type: 1,
+    created_at: 1730836533,
+    updated_at: '2024-11-05T19:55:37.158Z',
+    private: false,
+    status: 'sent',
+    source_id:
+      'conversation/21bd8638-a711-4080-b4ac-7fda1bc71837/messages/3591@paperlayer.test',
+    content_type: 'text',
+    content_attributes: {
+      cc_emails: ['test@gmail.com'],
+      bcc_emails: [],
+      to_emails: [],
+    },
+    sender_type: 'User',
+    sender_id: 1,
+    external_source_ids: {},
+    additional_attributes: {},
+    processed_message_content:
+      'Hello, I bought some paper but they did not come with the indices as we had assumed. Was there a change in the product line?',
+    sentiment: {},
+    conversation: {
+      assignee_id: 1,
+      unread_count: 0,
+      last_activity_at: 1730885168,
+      contact_inbox: {
+        source_id: 'candice@chatwoot.com',
+      },
+    },
+    sender: {
+      id: 1,
+      name: 'Sivin',
+      available_name: 'Sivin',
+      avatar_url: '',
+      type: 'user',
+      availability_status: 'online',
+      thumbnail: '',
+    },
+  },
+  lastActivityAt: 1730885168,
+  priority: 'low',
+  waitingSince: 0,
+  slaPolicyId: null,
+  slaEvents: [],
+};
+
+const conversationWithMeta = {
+  meta: {
+    sender: {
+      additionalAttributes: {},
+      availabilityStatus: 'offline',
+      email: 'willy@chatwoot.com',
+      id: 29,
+      name: 'Willy Castelot',
+      phoneNumber: '+918585858585',
+      identifier: null,
+      thumbnail: '',
+      customAttributes: {
+        linkContact: 'https://apple.com',
+        listContact: 'Not spam',
+        textContact: 'hey',
+        checkboxContact: true,
+      },
+      lastActivityAt: 1712127410,
+      createdAt: 1712127389,
+    },
+    channel: 'Channel::Email',
+    assignee: {
+      id: 1,
+      accountId: 2,
+      availabilityStatus: 'online',
+      autoOffline: false,
+      confirmed: true,
+      email: 'sivin@chatwoot.com',
+      availableName: 'Sivin',
+      name: 'Sivin',
+      role: 'administrator',
+      thumbnail: '',
+      customRoleId: null,
+    },
+    hmacVerified: false,
+  },
+  id: 37,
+  messages: [
+    {
+      id: 3599,
+      content:
+        'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
+      accountId: 2,
+      inboxId: 7,
+      conversationId: 37,
+      messageType: 1,
+      createdAt: 1730885428,
+      updatedAt: '2024-11-06T09:30:30.619Z',
+      private: false,
+      status: 'sent',
+      sourceId:
+        'conversation/53df668d-329d-420e-8fe9-980cb0e4d63c/messages/3599@paperlayer.test',
+      contentType: 'text',
+      contentAttributes: {
+        ccEmails: [],
+        bccEmails: [],
+        toEmails: [],
+      },
+      sender_type: 'User',
+      senderId: 1,
+      externalSourceIds: {},
+      additionalAttributes: {},
+      processedMessageContent:
+        'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
+      sentiment: {},
+      conversation: {
+        assignee_id: 1,
+        unread_count: 0,
+        last_activity_at: 1730885428,
+        contact_inbox: {
+          source_id: 'candice@chatwoot.com',
+        },
+      },
+      sender: {
+        id: 1,
+        name: 'Sivin',
+        availableName: 'Sivin',
+        avatarUrl: '',
+        type: 'user',
+        availabilityStatus: 'online',
+        thumbnail: '',
+      },
+    },
+  ],
+  accountId: 2,
+  uuid: '53df668d-329d-420e-8fe9-980cb0e4d63c',
+  additionalAttributes: {
+    mail_subject: 'we',
+  },
+  agentLastSeenAt: 1730885428,
+  assigneeLastSeenAt: 1730885428,
+  canReply: true,
+  contactLastSeenAt: 0,
+  customAttributes: {},
+  inboxId: 7,
+  labels: [
+    'billing',
+    'delivery',
+    'lead',
+    'premium-customer',
+    'software',
+    'ops-handover',
+  ],
+  muted: false,
+  snoozedUntil: null,
+  status: 'open',
+  createdAt: 1722487645,
+  timestamp: 1730885428,
+  firstReplyCreatedAt: 1722487645,
+  unreadCount: 0,
+  lastNonActivityMessage: {
+    id: 3599,
+    content:
+      'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
+    account_id: 2,
+    inbox_id: 7,
+    conversation_id: 37,
+    message_type: 1,
+    created_at: 1730885428,
+    updated_at: '2024-11-06T09:30:30.619Z',
+    private: false,
+    status: 'sent',
+    source_id:
+      'conversation/53df668d-329d-420e-8fe9-980cb0e4d63c/messages/3599@paperlayer.test',
+    content_type: 'text',
+    content_attributes: {
+      cc_emails: [],
+      bcc_emails: [],
+      to_emails: [],
+    },
+    sender_type: 'User',
+    sender_id: 1,
+    external_source_ids: {},
+    additional_attributes: {},
+    processed_message_content:
+      'If you want to buy our premium supplies,we can offer you a 20% discount! They come with indices and lazer beams!',
+    sentiment: {},
+    conversation: {
+      assignee_id: 1,
+      unread_count: 2,
+      last_activity_at: 1730885428,
+      contact_inbox: {
+        source_id: 'willy@chatwoot.com',
+      },
+    },
+    sender: {
+      id: 1,
+      name: 'Sivin',
+      available_name: 'Sivin',
+      avatar_url: '',
+      type: 'user',
+      availability_status: 'online',
+      thumbnail: '',
+    },
+  },
+  lastActivityAt: 1730885428,
+  priority: 'urgent',
+  waitingSince: 1730885428,
+  slaPolicyId: 3,
+  appliedSla: {
+    id: 4,
+    sla_id: 3,
+    sla_status: 'active_with_misses',
+    created_at: 1712127410,
+    updated_at: 1712127545,
+    sla_description:
+      'Premium Service Level Agreements (SLAs) are contracts that define clear expectations ',
+    sla_name: 'Premium SLA',
+    sla_first_response_time_threshold: 120,
+    sla_next_response_time_threshold: 180,
+    sla_only_during_business_hours: false,
+    sla_resolution_time_threshold: 360,
+  },
+  slaEvents: [
+    {
+      id: 8,
+      event_type: 'frt',
+      meta: {},
+      updated_at: 1712127545,
+      created_at: 1712127545,
+    },
+    {
+      id: 9,
+      event_type: 'rt',
+      meta: {},
+      updated_at: 1712127790,
+      created_at: 1712127790,
+    },
+  ],
+};
+
+const contactForConversationWithoutMeta = computed(() => ({
+  availabilityStatus: null,
+  email: 'candice@chatwoot.com',
+  id: 29,
+  name: 'Candice Matherson',
+  phoneNumber: '+918585858585',
+  identifier: null,
+  thumbnail: 'https://api.dicebear.com/9.x/dylan/svg?seed=George',
+  customAttributes: {},
+  last_activity_at: 1712127410,
+  createdAt: 1712127389,
+  contactInboxes: [],
+}));
+
+const contactForConversationWithMeta = computed(() => ({
+  availabilityStatus: null,
+  email: 'willy@chatwoot.com',
+  id: 29,
+  name: 'Willy Castelot',
+  phoneNumber: '+918585858585',
+  identifier: null,
+  thumbnail: 'https://api.dicebear.com/9.x/dylan/svg?seed=Liam',
+  customAttributes: {},
+  lastActivityAt: 1712127410,
+  createdAt: 1712127389,
+  contactInboxes: [],
+}));
+
+const webWidgetInbox = computed(() => ({
+  phone_number: '+918585858585',
+  channel_type: 'Channel::WebWidget',
+}));
+
+const accountLabels = computed(() => [
+  {
+    id: 1,
+    title: 'billing',
+    description: 'Label is used for tagging billing related conversations',
+    color: '#28AD21',
+    show_on_sidebar: true,
+  },
+  {
+    id: 3,
+    title: 'delivery',
+    description: null,
+    color: '#A2FDD5',
+    show_on_sidebar: true,
+  },
+  {
+    id: 6,
+    title: 'lead',
+    description: null,
+    color: '#F161C8',
+    show_on_sidebar: true,
+  },
+  {
+    id: 4,
+    title: 'ops-handover',
+    description: null,
+    color: '#A53326',
+    show_on_sidebar: true,
+  },
+  {
+    id: 5,
+    title: 'premium-customer',
+    description: null,
+    color: '#6FD4EF',
+    show_on_sidebar: true,
+  },
+  {
+    id: 2,
+    title: 'software',
+    description: null,
+    color: '#8F6EF2',
+    show_on_sidebar: true,
+  },
+]);
+</script>
+
+<template>
+  <Story
+    title="Components/ConversationCard"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Conversation without meta">
+      <div class="flex flex-col">
+        <ConversationCard
+          :key="conversationWithoutMeta.id"
+          :conversation="conversationWithoutMeta"
+          :contact="contactForConversationWithoutMeta"
+          :state-inbox="webWidgetInbox"
+          :account-labels="accountLabels"
+          class="hover:bg-n-alpha-1"
+        />
+      </div>
+    </Variant>
+    <Variant title="Conversation with meta (SLA, Labels)">
+      <div class="flex flex-col">
+        <ConversationCard
+          :key="conversationWithMeta.id"
+          :conversation="{
+            ...conversationWithMeta,
+            priority: 'medium',
+          }"
+          :contact="contactForConversationWithMeta"
+          :state-inbox="webWidgetInbox"
+          :account-labels="accountLabels"
+          class="hover:bg-n-alpha-1"
+        />
+      </div>
+    </Variant>
+    <Variant title="Conversation without meta (Unread count)">
+      <div class="flex flex-col">
+        <ConversationCard
+          :key="conversationWithoutMeta.id"
+          :conversation="{
+            ...conversationWithoutMeta,
+            unreadCount: 2,
+            priority: 'high',
+          }"
+          :contact="contactForConversationWithoutMeta"
+          :state-inbox="webWidgetInbox"
+          :account-labels="accountLabels"
+          class="hover:bg-n-alpha-1"
+        />
+      </div>
+    </Variant>
+    <Variant title="Conversation with meta (SLA, Labels, Unread count)">
+      <div class="flex flex-col">
+        <ConversationCard
+          :key="conversationWithMeta.id"
+          :conversation="{
+            ...conversationWithMeta,
+            unreadCount: 2,
+          }"
+          :contact="contactForConversationWithMeta"
+          :state-inbox="webWidgetInbox"
+          :account-labels="accountLabels"
+          class="hover:bg-n-alpha-1"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,127 @@
+<script setup>
+import { computed } from 'vue';
+import { getInboxIconByType } from 'dashboard/helper/inbox';
+import { useRouter, useRoute } from 'vue-router';
+import { frontendURL, conversationUrl } from 'dashboard/helper/URLHelper.js';
+import { dynamicTime, shortTimestamp } from 'shared/helpers/timeHelper';
+
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import CardMessagePreview from './CardMessagePreview.vue';
+import CardMessagePreviewWithMeta from './CardMessagePreviewWithMeta.vue';
+import CardPriorityIcon from './CardPriorityIcon.vue';
+
+const props = defineProps({
+  conversation: {
+    type: Object,
+    required: true,
+  },
+  contact: {
+    type: Object,
+    required: true,
+  },
+  stateInbox: {
+    type: Object,
+    required: true,
+  },
+  accountLabels: {
+    type: Array,
+    required: true,
+  },
+});
+
+const router = useRouter();
+const route = useRoute();
+
+const currentContact = computed(() => props.contact);
+
+const currentContactName = computed(() => currentContact.value?.name);
+const currentContactThumbnail = computed(() => currentContact.value?.thumbnail);
+const currentContactStatus = computed(
+  () => currentContact.value?.availabilityStatus
+);
+
+const inbox = computed(() => props.stateInbox);
+
+const inboxName = computed(() => inbox.value?.name);
+
+const inboxIcon = computed(() => {
+  const { phoneNumber, channelType } = inbox.value;
+  return getInboxIconByType(channelType, phoneNumber);
+});
+
+const lastActivityAt = computed(() => {
+  const timestamp = props.conversation?.timestamp;
+  return timestamp ? shortTimestamp(dynamicTime(timestamp)) : '';
+});
+
+const showMessagePreviewWithoutMeta = computed(() => {
+  const { slaPolicyId, labels = [] } = props.conversation;
+  return !slaPolicyId && labels.length === 0;
+});
+
+const onCardClick = e => {
+  const path = frontendURL(
+    conversationUrl({
+      accountId: route.params.accountId,
+      id: props.conversation.id,
+    })
+  );
+
+  if (e.metaKey || e.ctrlKey) {
+    window.open(
+      window.chatwootConfig.hostURL + path,
+      '_blank',
+      'noopener noreferrer nofollow'
+    );
+    return;
+  }
+  router.push({ path });
+};
+</script>
+
+<template>
+  <div
+    class="flex w-full gap-3 px-3 py-4 transition-all duration-300 ease-in-out cursor-pointer"
+    @click="onCardClick"
+  >
+    <Avatar
+      :name="currentContactName"
+      :src="currentContactThumbnail"
+      :size="24"
+      :status="currentContactStatus"
+      rounded-full
+    />
+    <div class="flex flex-col w-full gap-1">
+      <div class="flex items-center justify-between h-6 gap-2">
+        <h4 class="text-base font-medium truncate text-n-slate-12">
+          {{ currentContactName }}
+        </h4>
+        <div class="flex items-center gap-2">
+          <CardPriorityIcon :priority="conversation.priority || null" />
+          <div
+            v-tooltip.left="inboxName"
+            class="flex items-center justify-center flex-shrink-0 rounded-full bg-n-alpha-2 size-5"
+          >
+            <Icon
+              :icon="inboxIcon"
+              class="flex-shrink-0 text-n-slate-11 size-3"
+            />
+          </div>
+          <span class="text-sm text-n-slate-10">
+            {{ lastActivityAt }}
+          </span>
+        </div>
+      </div>
+      <CardMessagePreview
+        v-if="showMessagePreviewWithoutMeta"
+        :conversation="conversation"
+      />
+      <CardMessagePreviewWithMeta
+        v-else
+        :conversation="conversation"
+        :account-labels="accountLabels"
+      />
+    </div>
+  </div>
+</template>
@@ -0,0 +1,90 @@
+<script setup>
+import { ref, computed, onMounted, onUnmounted, watch } from 'vue';
+import { evaluateSLAStatus } from '@chatwoot/utils';
+
+const props = defineProps({
+  conversation: {
+    type: Object,
+    required: true,
+  },
+});
+
+const REFRESH_INTERVAL = 60000;
+
+const timer = ref(null);
+const slaStatus = ref({
+  threshold: null,
+  isSlaMissed: false,
+  type: null,
+  icon: null,
+});
+
+// TODO: Remove this once we update the helper from utils
+// https://github.com/chatwoot/utils/blob/main/src/sla.ts#L73
+const convertObjectCamelCaseToSnakeCase = object => {
+  return Object.keys(object).reduce((acc, key) => {
+    acc[key.replace(/([A-Z])/g, '_$1').toLowerCase()] = object[key];
+    return acc;
+  }, {});
+};
+
+const appliedSLA = computed(() => props.conversation?.appliedSla);
+const isSlaMissed = computed(() => slaStatus.value?.isSlaMissed);
+
+const slaStatusText = computed(() => {
+  return slaStatus.value?.type?.toUpperCase();
+});
+
+const updateSlaStatus = () => {
+  slaStatus.value = evaluateSLAStatus({
+    appliedSla: convertObjectCamelCaseToSnakeCase(appliedSLA.value),
+    chat: props.conversation,
+  });
+};
+
+const createTimer = () => {
+  timer.value = setTimeout(() => {
+    updateSlaStatus();
+    createTimer();
+  }, REFRESH_INTERVAL);
+};
+
+onMounted(() => {
+  updateSlaStatus();
+  createTimer();
+});
+
+onUnmounted(() => {
+  if (timer.value) {
+    clearTimeout(timer.value);
+  }
+});
+
+watch(() => props.conversation, updateSlaStatus);
+</script>
+
+<template>
+  <div class="flex items-center min-w-fit gap-0.5 h-6">
+    <div class="flex items-center justify-center size-4">
+      <svg
+        width="10"
+        height="13"
+        viewBox="0 0 10 13"
+        fill="none"
+        :class="isSlaMissed ? 'fill-n-ruby-10' : 'fill-n-slate-9'"
+        xmlns="http://www.w3.org/2000/svg"
+      >
+        <path
+          d="M4.55091 12.412C7.44524 12.412 9.37939 10.4571 9.37939 7.51446C9.37939 2.63072 5.21405 0.599854 2.36808 0.599854C1.81546 0.599854 1.45626 0.800176 1.45626 1.1801C1.45626 1.32516 1.52534 1.48404 1.64277 1.62219C2.27828 2.38204 2.92069 3.27314 2.93451 4.36455C2.93451 4.5925 2.9276 4.78592 2.76181 5.08295L3.05194 5.03459C2.81017 4.21949 2.18848 3.63234 1.5806 3.63234C1.32501 3.63234 1.15232 3.81884 1.15232 4.09514C1.15232 4.23331 1.19377 4.56488 1.19377 4.79974C1.19377 5.95332 0.26123 6.69935 0.26123 8.67495C0.26123 10.92 1.97434 12.412 4.55091 12.412ZM4.68906 10.8923C3.65982 10.8923 2.96905 10.2637 2.96905 9.33119C2.96905 8.3572 3.66672 8.01181 3.75652 7.38322C3.76344 7.32796 3.79107 7.31414 3.83251 7.34867C4.08809 7.57663 4.24697 7.85293 4.37822 8.1776C4.67525 7.77696 4.81341 6.9204 4.73051 6.0293C4.72361 5.97404 4.75814 5.94642 4.80649 5.96713C6.02916 6.53357 6.65085 7.74241 6.65085 8.82693C6.65085 9.92527 6.00844 10.8923 4.68906 10.8923Z"
+        />
+      </svg>
+    </div>
+
+    <span
+      class="text-sm truncate"
+      :class="isSlaMissed ? 'text-n-ruby-11' : 'text-n-slate-11'"
+    >
+      {{ `${slaStatusText}: ${slaStatus.threshold}` }}
+    </span>
+  </div>
+</template>
@@ -0,0 +1,46 @@
+<script setup>
+import { ref } from 'vue';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import Switch from 'dashboard/components-next/switch/Switch.vue';
+
+const props = defineProps({
+  attribute: {
+    type: Object,
+    required: true,
+  },
+  isEditingView: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['update', 'delete']);
+
+const attributeValue = ref(Boolean(props.attribute.value));
+
+const handleChange = value => {
+  emit('update', value);
+};
+</script>
+
+<template>
+  <div
+    class="flex items-center w-full gap-2"
+    :class="{
+      'justify-start': isEditingView,
+      'justify-end': !isEditingView,
+    }"
+  >
+    <Switch v-model="attributeValue" @change="handleChange" />
+    <Button
+      v-if="isEditingView"
+      variant="faded"
+      color="ruby"
+      icon="i-lucide-trash"
+      size="xs"
+      class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+      @click="emit('delete')"
+    />
+  </div>
+</template>
@@ -0,0 +1,148 @@
+<script setup>
+import { ref, computed } from 'vue';
+import { parseISO } from 'date-fns';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required } from '@vuelidate/validators';
+import Input from 'dashboard/components-next/input/Input.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  attribute: {
+    type: Object,
+    required: true,
+  },
+  isEditingView: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['update', 'delete']);
+
+const { t } = useI18n();
+
+const isEditingValue = ref(false);
+const editedValue = ref(props.attribute.value || '');
+
+const rules = {
+  editedValue: {
+    required,
+    isDate: value => new Date(value).toISOString(),
+  },
+};
+
+const v$ = useVuelidate(rules, { editedValue });
+
+const formattedDate = computed(() => {
+  return props.attribute.value
+    ? new Date(props.attribute.value).toLocaleDateString()
+    : t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.TRIGGER.INPUT');
+});
+
+const hasError = computed(() => v$.value.$errors.length > 0);
+
+const defaultDateValue = computed({
+  get() {
+    const existingDate = editedValue.value ?? props.attribute.value;
+    if (existingDate) return new Date(existingDate).toISOString().slice(0, 10);
+    return isEditingValue.value && !hasError.value
+      ? new Date().toISOString().slice(0, 10)
+      : '';
+  },
+  set(value) {
+    editedValue.value = value ? new Date(value).toISOString() : value;
+  },
+});
+
+const toggleEditValue = value => {
+  isEditingValue.value =
+    typeof value === 'boolean' ? value : !isEditingValue.value;
+
+  if (isEditingValue.value && !editedValue.value) {
+    v$.value.$reset();
+    editedValue.value = new Date().toISOString();
+  }
+};
+
+const handleInputUpdate = async () => {
+  const isValid = await v$.value.$validate();
+  if (!isValid) return;
+
+  emit('update', parseISO(editedValue.value));
+  isEditingValue.value = false;
+};
+</script>
+
+<template>
+  <div
+    class="flex items-center w-full min-w-0 gap-2"
+    :class="{
+      'justify-start': isEditingView,
+      'justify-end': !isEditingView,
+    }"
+  >
+    <span
+      v-if="!isEditingValue"
+      class="min-w-0 text-sm"
+      :class="{
+        'cursor-pointer text-n-slate-11 hover:text-n-slate-12 py-2 select-none font-medium':
+          !isEditingView,
+        'text-n-slate-12 truncate': isEditingView,
+      }"
+      @click="toggleEditValue(!isEditingView)"
+    >
+      {{ formattedDate }}
+    </span>
+
+    <div
+      v-if="isEditingView && !isEditingValue"
+      class="flex items-center gap-1"
+    >
+      <Button
+        variant="faded"
+        color="slate"
+        icon="i-lucide-pencil"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="toggleEditValue(true)"
+      />
+      <Button
+        variant="faded"
+        color="ruby"
+        icon="i-lucide-trash"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="emit('delete')"
+      />
+    </div>
+
+    <div
+      v-if="isEditingValue"
+      v-on-clickaway="() => toggleEditValue(false)"
+      class="flex items-center w-full"
+    >
+      <Input
+        v-model="defaultDateValue"
+        type="date"
+        class="w-full [&>p]:absolute [&>p]:mt-0.5 [&>p]:top-8 ltr:[&>p]:left-0 rtl:[&>p]:right-0"
+        :message="
+          hasError
+            ? t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.VALIDATIONS.INVALID_DATE')
+            : ''
+        "
+        :message-type="hasError ? 'error' : 'info'"
+        autofocus
+        custom-input-class="h-8 ltr:rounded-r-none rtl:rounded-l-none"
+        @keyup.enter="handleInputUpdate"
+      />
+      <Button
+        icon="i-lucide-check"
+        :color="hasError ? 'ruby' : 'blue'"
+        size="sm"
+        class="flex-shrink-0 ltr:rounded-l-none rtl:rounded-r-none"
+        @click="handleInputUpdate"
+      />
+    </div>
+  </div>
+</template>
@@ -0,0 +1,100 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useToggle } from '@vueuse/core';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  attribute: {
+    type: Object,
+    required: true,
+  },
+  isEditingView: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['update', 'delete']);
+
+const { t } = useI18n();
+
+const [showAttributeListDropdown, toggleAttributeListDropdown] = useToggle();
+
+const attributeListMenuItems = computed(() => {
+  return (
+    props.attribute.attributeValues?.map(value => ({
+      label: value,
+      value,
+      action: 'select',
+      isSelected: value === props.attribute.value,
+    })) || []
+  );
+});
+
+const handleAttributeAction = async action => {
+  emit('update', action.value);
+  toggleAttributeListDropdown(false);
+};
+</script>
+
+<template>
+  <div
+    class="flex items-center w-full min-w-0 gap-2"
+    :class="{
+      'justify-start': isEditingView,
+      'justify-end': !isEditingView,
+    }"
+  >
+    <div
+      v-on-clickaway="() => toggleAttributeListDropdown(false)"
+      class="relative flex items-center"
+    >
+      <span
+        class="min-w-0 text-sm"
+        :class="{
+          'cursor-pointer text-n-slate-11 hover:text-n-slate-12 py-2 select-none font-medium':
+            !isEditingView,
+          'text-n-slate-12 truncate flex-1': isEditingView,
+        }"
+        @click="toggleAttributeListDropdown(!props.isEditingView)"
+      >
+        {{
+          attribute.value ||
+          t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.TRIGGER.SELECT')
+        }}
+      </span>
+      <DropdownMenu
+        v-if="showAttributeListDropdown"
+        :menu-items="attributeListMenuItems"
+        show-search
+        class="w-48 mt-2 top-full"
+        :class="{
+          'ltr:right-0 rtl:left-0': !isEditingView,
+          'ltr:left-0 rtl:right-0': isEditingView,
+        }"
+        @action="handleAttributeAction($event)"
+      />
+    </div>
+
+    <div v-if="isEditingView" class="flex items-center gap-1">
+      <Button
+        variant="faded"
+        color="slate"
+        icon="i-lucide-pencil"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="toggleAttributeListDropdown()"
+      />
+      <Button
+        variant="faded"
+        color="ruby"
+        icon="i-lucide-trash"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="emit('delete')"
+      />
+    </div>
+  </div>
+</template>
@@ -0,0 +1,201 @@
+<!-- Attribute type "Text, URL, Number" -->
+<script setup>
+import { ref, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required } from '@vuelidate/validators';
+import { isValidURL } from 'dashboard/helper/URLHelper.js';
+import { getRegexp } from 'shared/helpers/Validators';
+
+import Input from 'dashboard/components-next/input/Input.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  attribute: {
+    type: Object,
+    required: true,
+  },
+  isEditingView: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['update', 'delete']);
+
+const { t } = useI18n();
+const isEditingValue = ref(false);
+const editedValue = ref(props.attribute.value || '');
+
+const isAttributeTypeLink = computed(
+  () => props.attribute.attributeDisplayType === 'link'
+);
+
+const isAttributeTypeText = computed(
+  () => props.attribute.attributeDisplayType === 'text'
+);
+
+const isAttributeTypeNumber = computed(
+  () => props.attribute.attributeDisplayType === 'number'
+);
+
+const rules = computed(() => ({
+  editedValue: {
+    required,
+    ...(isAttributeTypeLink.value && {
+      url: value => !value || isValidURL(value),
+    }),
+    ...(isAttributeTypeText.value &&
+      props.attribute.regexPattern && {
+        regexValidation: value => {
+          if (!value) return true;
+          return getRegexp(props.attribute.regexPattern).test(value);
+        },
+      }),
+  },
+}));
+
+const v$ = useVuelidate(rules, { editedValue });
+
+const hasError = computed(() => v$.value.$error);
+
+const attributeErrorMessage = computed(() => {
+  if (!hasError.value) return '';
+
+  if (isAttributeTypeLink.value && v$.value.editedValue.url?.$invalid) {
+    return t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.VALIDATIONS.INVALID_URL');
+  }
+
+  if (
+    isAttributeTypeText.value &&
+    props.attribute.regexPattern &&
+    v$.value.editedValue.regexValidation?.$invalid
+  ) {
+    return (
+      props.attribute.regexCue ||
+      t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.VALIDATIONS.INVALID_INPUT')
+    );
+  }
+
+  if (isAttributeTypeNumber.value && v$.value.editedValue.required?.$invalid) {
+    return t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.VALIDATIONS.INVALID_NUMBER');
+  }
+
+  return t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.VALIDATIONS.REQUIRED');
+});
+
+const getInputType = computed(() => {
+  switch (props.attribute.attributeDisplayType) {
+    case 'link':
+      return 'url';
+    case 'number':
+      return 'number';
+    default:
+      return 'text';
+  }
+});
+
+const toggleEditValue = value => {
+  isEditingValue.value =
+    typeof value === 'boolean' ? value : !isEditingValue.value;
+  if (isEditingValue.value) {
+    v$.value.$reset();
+    editedValue.value = props.attribute.value || '';
+  }
+};
+
+const handleInputUpdate = async () => {
+  const isValid = await v$.value.$validate();
+  if (!isValid) return;
+
+  emit('update', editedValue.value);
+  toggleEditValue(false);
+};
+</script>
+
+<template>
+  <div
+    class="flex items-center w-full min-w-0 gap-2"
+    :class="{
+      'justify-start': isEditingView,
+      'justify-end': !isEditingView,
+    }"
+  >
+    <span
+      v-if="!isEditingValue"
+      class="min-w-0 text-sm"
+      :class="{
+        'cursor-pointer text-n-slate-11 hover:text-n-slate-12 py-2 select-none font-medium':
+          !isEditingView,
+        'text-n-slate-12 truncate': isEditingView && !isAttributeTypeLink,
+        'truncate hover:text-n-brand text-n-blue-text':
+          isEditingView && isAttributeTypeLink,
+      }"
+      @click="toggleEditValue(!isEditingView)"
+    >
+      <a
+        v-if="isAttributeTypeLink && attribute.value && isEditingView"
+        :href="attribute.value"
+        target="_blank"
+        rel="noopener noreferrer"
+        class="hover:underline"
+        @click.stop
+      >
+        {{ attribute.value }}
+      </a>
+      <template v-else>
+        {{
+          attribute.value ||
+          t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.TRIGGER.INPUT')
+        }}
+      </template>
+    </span>
+
+    <div
+      v-if="isEditingView && !isEditingValue"
+      class="flex items-center gap-1"
+    >
+      <Button
+        variant="faded"
+        color="slate"
+        icon="i-lucide-pencil"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="toggleEditValue(true)"
+      />
+      <Button
+        variant="faded"
+        color="ruby"
+        icon="i-lucide-trash"
+        size="xs"
+        class="flex-shrink-0 opacity-0 group-hover/attribute:opacity-100 hover:no-underline"
+        @click="emit('delete')"
+      />
+    </div>
+
+    <div
+      v-if="isEditingValue"
+      v-on-clickaway="() => toggleEditValue(false)"
+      class="flex items-center w-full"
+    >
+      <Input
+        v-model="editedValue"
+        :placeholder="t('CONTACTS_LAYOUT.SIDEBAR.ATTRIBUTES.TRIGGER.INPUT')"
+        :type="getInputType"
+        class="w-full [&>p]:absolute [&>p]:mt-0.5 [&>p]:top-8 ltr:[&>p]:left-0 rtl:[&>p]:right-0"
+        autofocus
+        :message="attributeErrorMessage"
+        :message-type="hasError ? 'error' : 'info'"
+        custom-input-class="h-8 ltr:rounded-r-none rtl:rounded-l-none"
+        @keyup.enter="handleInputUpdate"
+      />
+      <Button
+        icon="i-lucide-check"
+        :color="hasError ? 'ruby' : 'blue'"
+        size="sm"
+        class="flex-shrink-0 ltr:rounded-l-none rtl:rounded-r-none"
+        @click="handleInputUpdate"
+      />
+    </div>
+  </div>
+</template>
@@ -0,0 +1,83 @@
+<script setup>
+import Attributes from './fixtures';
+
+import OtherAttribute from '../OtherAttribute.vue';
+import ListAttribute from '../ListAttribute.vue';
+import DateAttribute from '../DateAttribute.vue';
+import CheckboxAttribute from '../CheckboxAttribute.vue';
+
+const componentMap = {
+  list: ListAttribute,
+  checkbox: CheckboxAttribute,
+  date: DateAttribute,
+  default: OtherAttribute,
+};
+
+const getCurrentComponent = type => {
+  return componentMap[type] || componentMap.default;
+};
+
+const handleUpdate = (type, value) => {
+  console.log(`${type} updated:`, value);
+};
+
+const handleDelete = type => {
+  console.log(`${type} deleted`);
+};
+</script>
+
+<template>
+  <Story
+    title="Components/CustomAttributes"
+    :layout="{ type: 'grid', width: '600px' }"
+  >
+    <Variant title="Create View">
+      <div class="flex flex-col gap-4 p-4 border rounded-lg border-n-strong">
+        <div
+          v-for="attribute in Attributes"
+          :key="attribute.attributeKey"
+          class="grid grid-cols-[140px,1fr] group-hover/attribute items-center gap-1 min-h-10"
+        >
+          <div class="flex items-center justify-between truncate">
+            <span class="text-sm font-medium text-n-slate-12">
+              {{ attribute.attributeDisplayName }}
+            </span>
+          </div>
+          <component
+            :is="getCurrentComponent(attribute.attributeDisplayType)"
+            :attribute="attribute"
+            @update="
+              value => handleUpdate(attribute.attributeDisplayType, value)
+            "
+            @delete="() => handleDelete(attribute.attributeDisplayType)"
+          />
+        </div>
+      </div>
+    </Variant>
+
+    <Variant title="Saved View">
+      <div class="flex flex-col gap-4 p-4 border rounded-lg border-n-strong">
+        <div
+          v-for="attribute in Attributes"
+          :key="attribute.attributeKey"
+          class="grid grid-cols-[140px,1fr] group-hover/attribute items-center gap-1 min-h-10"
+        >
+          <div class="flex items-center justify-between truncate">
+            <span class="text-sm font-medium text-n-slate-12">
+              {{ attribute.attributeDisplayName }}
+            </span>
+          </div>
+          <component
+            :is="getCurrentComponent(attribute.attributeDisplayType)"
+            :attribute="attribute"
+            is-editing-view
+            @update="
+              value => handleUpdate(attribute.attributeDisplayType, value)
+            "
+            @delete="() => handleDelete(attribute.attributeDisplayType)"
+          />
+        </div>
+      </div>
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,39 @@
+export default [
+  {
+    attributeKey: 'textContact',
+    attributeDisplayName: 'Text Input',
+    attributeDisplayType: 'text',
+    value: 'Sample text value',
+  },
+  {
+    attributeKey: 'linkContact',
+    attributeDisplayName: 'URL Input',
+    attributeDisplayType: 'link',
+    value: 'https://www.chatwoot.com',
+  },
+  {
+    attributeKey: 'numberContact',
+    attributeDisplayName: 'Number Input',
+    attributeDisplayType: 'number',
+    value: '42',
+  },
+  {
+    attributeKey: 'listContact',
+    attributeDisplayName: 'List Input',
+    attributeDisplayType: 'list',
+    value: 'Option 2',
+    attributeValues: ['Option 1', 'Option 2', 'Option 3'],
+  },
+  {
+    attributeKey: 'dateContact',
+    attributeDisplayName: 'Date Input',
+    attributeDisplayType: 'date',
+    value: '2024-03-25T00:00:00.000Z',
+  },
+  {
+    attributeKey: 'checkboxContact',
+    attributeDisplayName: 'Checkbox Input',
+    attributeDisplayType: 'checkbox',
+    value: true,
+  },
+];
@@ -0,0 +1,179 @@
+<script setup>
+import { computed, ref, watch, useSlots } from 'vue';
+
+import WootEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
+
+const props = defineProps({
+  modelValue: {
+    type: String,
+    default: '',
+  },
+  label: {
+    type: String,
+    default: '',
+  },
+  placeholder: {
+    type: String,
+    default: '',
+  },
+  focusOnMount: {
+    type: Boolean,
+    default: false,
+  },
+  maxLength: {
+    type: Number,
+    default: 200,
+  },
+  showCharacterCount: {
+    type: Boolean,
+    default: true,
+  },
+  disabled: {
+    type: Boolean,
+    default: false,
+  },
+  message: {
+    type: String,
+    default: '',
+  },
+  messageType: {
+    type: String,
+    default: 'info',
+    validator: value => ['info', 'error', 'success'].includes(value),
+  },
+});
+
+const emit = defineEmits(['update:modelValue']);
+
+const slots = useSlots();
+
+const isFocused = ref(false);
+
+const characterCount = computed(() => props.modelValue.length);
+
+const messageClass = computed(() => {
+  switch (props.messageType) {
+    case 'error':
+      return 'text-n-ruby-9 dark:text-n-ruby-9';
+    case 'success':
+      return 'text-green-500 dark:text-green-400';
+    default:
+      return 'text-n-slate-11 dark:text-n-slate-11';
+  }
+});
+
+const handleInput = value => {
+  if (!props.disabled) {
+    emit('update:modelValue', value);
+  }
+};
+
+const handleFocus = () => {
+  if (!props.disabled) {
+    isFocused.value = true;
+  }
+};
+
+const handleBlur = () => {
+  if (!props.disabled) {
+    isFocused.value = false;
+  }
+};
+
+watch(
+  () => props.modelValue,
+  newValue => {
+    if (props.maxLength && props.showCharacterCount && !slots.actions) {
+      if (characterCount.value >= props.maxLength) {
+        emit('update:modelValue', newValue.slice(0, props.maxLength));
+      }
+    }
+  }
+);
+</script>
+
+<template>
+  <div class="flex flex-col min-w-0 gap-1">
+    <label v-if="label" class="mb-0.5 text-sm font-medium text-n-slate-12">
+      {{ label }}
+    </label>
+    <div
+      class="flex flex-col w-full gap-2 px-3 py-3 transition-all duration-500 ease-in-out border rounded-lg editor-wrapper bg-n-alpha-black2"
+      :class="[
+        {
+          'cursor-not-allowed opacity-50 pointer-events-none !bg-n-alpha-black2 disabled:border-n-weak dark:disabled:border-n-weak':
+            disabled,
+          'border-n-brand dark:border-n-brand': isFocused,
+          'hover:border-n-slate-6 dark:hover:border-n-slate-6 border-n-weak dark:border-n-weak':
+            !isFocused && messageType !== 'error',
+          'border-n-ruby-8 dark:border-n-ruby-8 hover:border-n-ruby-9 dark:hover:border-n-ruby-9':
+            messageType === 'error' && !isFocused,
+        },
+      ]"
+    >
+      <WootEditor
+        :model-value="modelValue"
+        :placeholder="placeholder"
+        :focus-on-mount="focusOnMount"
+        :disabled="disabled"
+        @input="handleInput"
+        @focus="handleFocus"
+        @blur="handleBlur"
+      />
+      <div
+        v-if="showCharacterCount || slots.actions"
+        class="flex items-center justify-end h-4 ltr:right-3 rtl:left-3"
+      >
+        <span
+          v-if="showCharacterCount && !slots.actions"
+          class="text-xs tabular-nums text-n-slate-10"
+        >
+          {{ characterCount }} / {{ maxLength }}
+        </span>
+        <slot v-else name="actions" />
+      </div>
+    </div>
+    <p
+      v-if="message"
+      class="min-w-0 mt-1 mb-0 text-xs truncate transition-all duration-500 ease-in-out"
+      :class="messageClass"
+    >
+      {{ message }}
+    </p>
+  </div>
+</template>
+
+<style lang="scss" scoped>
+.editor-wrapper {
+  ::v-deep {
+    .ProseMirror-menubar-wrapper {
+      @apply gap-2 !important;
+
+      .ProseMirror-menubar {
+        @apply bg-transparent dark:bg-transparent w-fit left-1 pt-0 h-5 !top-0 !relative !important;
+
+        .ProseMirror-menuitem {
+          @apply h-5 !important;
+        }
+
+        .ProseMirror-icon {
+          @apply p-1 w-3 h-3 text-n-slate-12 dark:text-n-slate-12 !important;
+        }
+      }
+      .ProseMirror.ProseMirror-woot-style {
+        p {
+          @apply first:mt-0 !important;
+        }
+
+        .empty-node {
+          @apply m-0 !important;
+
+          &::before {
+            @apply text-n-slate-11 dark:text-n-slate-11;
+          }
+        }
+      }
+    }
+  }
+}
+</style>
@@ -0,0 +1,47 @@
+<script setup>
+defineProps({
+  title: {
+    type: String,
+    required: true,
+  },
+  subtitle: {
+    type: String,
+    required: true,
+  },
+});
+</script>
+
+<template>
+  <section
+    class="relative flex flex-col items-center justify-center w-full h-full overflow-hidden"
+  >
+    <div
+      class="relative w-full max-w-[940px] mx-auto overflow-hidden h-full max-h-[448px]"
+    >
+      <div
+        class="w-full h-full space-y-4 overflow-y-hidden opacity-50 pointer-events-none"
+      >
+        <slot name="empty-state-item" />
+      </div>
+      <div
+        class="absolute inset-x-0 bottom-0 flex flex-col items-center justify-end w-full h-full pb-20 bg-gradient-to-t from-n-background from-25% dark:from-n-background to-transparent"
+      >
+        <div class="flex flex-col items-center justify-center gap-6">
+          <div class="flex flex-col items-center justify-center gap-3">
+            <h2
+              class="text-3xl font-medium text-center text-slate-900 dark:text-white font-interDisplay"
+            >
+              {{ title }}
+            </h2>
+            <p
+              class="max-w-xl text-base text-center text-slate-600 dark:text-slate-300 font-interDisplay tracking-[0.3px]"
+            >
+              {{ subtitle }}
+            </p>
+          </div>
+          <slot name="actions" />
+        </div>
+      </div>
+    </div>
+  </section>
+</template>
@@ -0,0 +1,87 @@
+<script setup>
+import ArticleCard from './ArticleCard.vue';
+
+const articles = [
+  {
+    id: 1,
+    title: "How to get an SSL certificate for your Help Center's custom domain",
+    status: 'draft',
+    updatedAt: 1729048936,
+    author: {
+      name: 'John',
+      thumbnail: 'https://i.pravatar.cc/300',
+    },
+    category: {
+      title: 'Marketing',
+      slug: 'marketing',
+      icon: '📈',
+    },
+    views: 400,
+  },
+  {
+    id: 2,
+    title: 'Setting up your first Help Center portal',
+    status: '',
+    updatedAt: 1729048936,
+    author: {
+      name: 'John',
+      thumbnail: 'https://i.pravatar.cc/300',
+    },
+    category: {
+      title: 'Development',
+      slug: 'development',
+      icon: '🛠️',
+    },
+    views: 1400,
+  },
+  {
+    id: 3,
+    title: 'Best practices for organizing your Help Center content',
+    status: 'archived',
+    updatedAt: 1729048936,
+    author: {
+      name: 'Fernando',
+      thumbnail: 'https://i.pravatar.cc/300',
+    },
+    category: {
+      title: 'Finance',
+      slug: 'finance',
+      icon: '💰',
+    },
+    views: 4300,
+  },
+];
+
+const category = {
+  name: 'Marketing',
+  slug: 'marketing',
+  icon: '📈',
+};
+</script>
+
+<!-- eslint-disable vue/no-bare-strings-in-template -->
+<!-- eslint-disable vue/no-undef-components -->
+<template>
+  <Story
+    title="Components/HelpCenter/ArticleCard"
+    :layout="{ type: 'grid', width: '700px' }"
+  >
+    <Variant title="Article Card">
+      <div
+        v-for="(article, index) in articles"
+        :key="index"
+        class="px-20 py-4 bg-white dark:bg-slate-900"
+      >
+        <ArticleCard
+          :id="article.id"
+          :title="article.title"
+          :status="article.status"
+          :author="article.author"
+          :category="category"
+          :views="article.views"
+          :updated-at="article.updatedAt"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,195 @@
+<script setup>
+import { computed } from 'vue';
+import { useToggle } from '@vueuse/core';
+import { useI18n } from 'vue-i18n';
+import { dynamicTime } from 'shared/helpers/timeHelper';
+import {
+  ARTICLE_MENU_ITEMS,
+  ARTICLE_MENU_OPTIONS,
+  ARTICLE_STATUSES,
+} from 'dashboard/helper/portalHelper';
+
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import CardLayout from 'dashboard/components-next/CardLayout.vue';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+
+const props = defineProps({
+  id: {
+    type: Number,
+    required: true,
+  },
+  title: {
+    type: String,
+    required: true,
+  },
+  status: {
+    type: String,
+    required: true,
+  },
+  author: {
+    type: Object,
+    default: null,
+  },
+  category: {
+    type: Object,
+    required: true,
+  },
+  views: {
+    type: Number,
+    required: true,
+  },
+  updatedAt: {
+    type: Number,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['openArticle', 'articleAction']);
+
+const { t } = useI18n();
+
+const [showActionsDropdown, toggleDropdown] = useToggle();
+
+const articleMenuItems = computed(() => {
+  const commonItems = Object.entries(ARTICLE_MENU_ITEMS).reduce(
+    (acc, [key, item]) => {
+      acc[key] = { ...item, label: t(item.label) };
+      return acc;
+    },
+    {}
+  );
+
+  const statusItems = (
+    ARTICLE_MENU_OPTIONS[props.status] ||
+    ARTICLE_MENU_OPTIONS[ARTICLE_STATUSES.PUBLISHED]
+  ).map(key => commonItems[key]);
+
+  return [...statusItems, commonItems.delete];
+});
+
+const statusTextColor = computed(() => {
+  switch (props.status) {
+    case 'archived':
+      return 'text-n-slate-12';
+    case 'draft':
+      return 'text-n-amber-11';
+    default:
+      return 'text-n-teal-11';
+  }
+});
+
+const statusText = computed(() => {
+  switch (props.status) {
+    case 'archived':
+      return t('HELP_CENTER.ARTICLES_PAGE.ARTICLE_CARD.CARD.STATUS.ARCHIVED');
+    case 'draft':
+      return t('HELP_CENTER.ARTICLES_PAGE.ARTICLE_CARD.CARD.STATUS.DRAFT');
+    default:
+      return t('HELP_CENTER.ARTICLES_PAGE.ARTICLE_CARD.CARD.STATUS.PUBLISHED');
+  }
+});
+
+const categoryName = computed(() => {
+  if (props.category?.slug) {
+    return `${props.category.icon} ${props.category.name}`;
+  }
+  return t(
+    'HELP_CENTER.ARTICLES_PAGE.ARTICLE_CARD.CARD.CATEGORY.UNCATEGORISED'
+  );
+});
+
+const authorName = computed(() => {
+  return props.author?.name || props.author?.availableName || '';
+});
+
+const authorThumbnailSrc = computed(() => {
+  return props.author?.thumbnail;
+});
+
+const lastUpdatedAt = computed(() => {
+  return dynamicTime(props.updatedAt);
+});
+
+const handleArticleAction = ({ action, value }) => {
+  toggleDropdown(false);
+  emit('articleAction', { action, value, id: props.id });
+};
+
+const handleClick = id => {
+  emit('openArticle', id);
+};
+</script>
+
+<template>
+  <CardLayout>
+    <div class="flex justify-between w-full gap-1">
+      <span
+        class="text-base cursor-pointer hover:underline underline-offset-2 hover:text-n-blue-text text-n-slate-12 line-clamp-1"
+        @click="handleClick(id)"
+      >
+        {{ title }}
+      </span>
+      <div class="flex items-center gap-2">
+        <span
+          class="text-xs font-medium inline-flex items-center h-6 px-2 py-0.5 rounded-md bg-n-alpha-2"
+          :class="statusTextColor"
+        >
+          {{ statusText }}
+        </span>
+        <div
+          v-on-clickaway="() => toggleDropdown(false)"
+          class="relative flex items-center group"
+        >
+          <Button
+            icon="i-lucide-ellipsis-vertical"
+            color="slate"
+            size="xs"
+            class="rounded-md group-hover:bg-n-alpha-2"
+            @click="toggleDropdown()"
+          />
+          <DropdownMenu
+            v-if="showActionsDropdown"
+            :menu-items="articleMenuItems"
+            class="mt-1 ltr:right-0 rtl:left-0 xl:ltr:left-0 xl:rtl:right-0 top-full"
+            @action="handleArticleAction($event)"
+          />
+        </div>
+      </div>
+    </div>
+    <div class="flex items-center justify-between w-full gap-4">
+      <div class="flex items-center gap-4">
+        <div class="flex items-center gap-1">
+          <Avatar
+            :name="authorName"
+            :src="authorThumbnailSrc"
+            :size="16"
+            rounded-full
+          />
+          <span class="text-sm truncate text-n-slate-11">
+            {{ authorName || '-' }}
+          </span>
+        </div>
+        <span class="block text-sm whitespace-nowrap text-n-slate-11">
+          {{ categoryName }}
+        </span>
+        <div
+          class="inline-flex items-center gap-1 text-n-slate-11 whitespace-nowrap"
+        >
+          <Icon icon="i-lucide-eye" class="size-4" />
+          <span class="text-sm">
+            {{
+              t('HELP_CENTER.ARTICLES_PAGE.ARTICLE_CARD.CARD.VIEWS', {
+                count: views,
+              })
+            }}
+          </span>
+        </div>
+      </div>
+      <span class="text-sm text-n-slate-11 line-clamp-1">
+        {{ lastUpdatedAt }}
+      </span>
+    </div>
+  </CardLayout>
+</template>
@@ -0,0 +1,48 @@
+<script setup>
+import CategoryCard from './CategoryCard.vue';
+const categories = [
+  {
+    id: 1,
+    title: 'Getting started',
+    description:
+      'Learn how to use Chatwoot effectively and make the most of its features to enhance customer support and engagement.',
+    articlesCount: 5,
+    slug: 'getting-started',
+    icon: '🚀',
+  },
+  {
+    id: 2,
+    title: 'Marketing',
+    description: '',
+    articlesCount: 4,
+    slug: 'marketing',
+    icon: '📈',
+  },
+];
+</script>
+
+<!-- eslint-disable vue/no-bare-strings-in-template -->
+<!-- eslint-disable vue/no-undef-components -->
+<template>
+  <Story
+    title="Components/HelpCenter/CategoryCard"
+    :layout="{ type: 'grid', width: '800px' }"
+  >
+    <Variant title="Category Card">
+      <div
+        v-for="(category, index) in categories"
+        :key="index"
+        class="px-20 py-4 bg-white dark:bg-slate-900"
+      >
+        <CategoryCard
+          :id="category.id"
+          :slug="category.slug"
+          :title="category.title"
+          :description="category.description"
+          :articles-count="category.articlesCount"
+          :icon="category.icon"
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,133 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useToggle } from '@vueuse/core';
+
+import CardLayout from 'dashboard/components-next/CardLayout.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
+
+const props = defineProps({
+  id: {
+    type: Number,
+    required: true,
+  },
+  title: {
+    type: String,
+    required: true,
+  },
+  icon: {
+    type: String,
+    required: true,
+  },
+  description: {
+    type: String,
+    required: true,
+  },
+  articlesCount: {
+    type: Number,
+    required: true,
+  },
+  slug: {
+    type: String,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['click', 'action']);
+
+const { t } = useI18n();
+
+const [showActionsDropdown, toggleDropdown] = useToggle();
+
+const categoryMenuItems = [
+  {
+    label: 'Edit',
+    action: 'edit',
+    value: 'edit',
+    icon: 'i-lucide-pencil',
+  },
+  {
+    label: 'Delete',
+    action: 'delete',
+    value: 'delete',
+    icon: 'i-lucide-trash',
+  },
+];
+
+const categoryTitleWithIcon = computed(() => {
+  return `${props.icon} ${props.title}`;
+});
+
+const description = computed(() => {
+  return props.description ? props.description : 'No description added';
+});
+
+const hasDescription = computed(() => {
+  return props.description.length > 0;
+});
+
+const handleClick = slug => {
+  emit('click', slug);
+};
+
+const handleAction = ({ action, value }) => {
+  emit('action', { action, value, id: props.id });
+  toggleDropdown(false);
+};
+</script>
+
+<template>
+  <CardLayout>
+    <div class="flex w-full gap-2">
+      <div class="flex justify-between w-full gap-2">
+        <div class="flex items-center justify-start w-full min-w-0 gap-2">
+          <span
+            class="text-base truncate cursor-pointer hover:underline underline-offset-2 hover:text-n-blue-text text-n-slate-12"
+            @click="handleClick(slug)"
+          >
+            {{ categoryTitleWithIcon }}
+          </span>
+          <span
+            class="inline-flex items-center justify-center h-6 px-2 py-1 text-xs text-center border rounded-lg bg-n-slate-1 whitespace-nowrap shrink-0 text-n-slate-11 border-n-slate-4"
+          >
+            {{
+              t('HELP_CENTER.CATEGORY_PAGE.CATEGORY_CARD.ARTICLES_COUNT', {
+                count: articlesCount,
+              })
+            }}
+          </span>
+        </div>
+        <div
+          v-on-clickaway="() => toggleDropdown(false)"
+          class="relative group"
+        >
+          <Button
+            icon="i-lucide-ellipsis-vertical"
+            color="slate"
+            size="xs"
+            variant="ghost"
+            class="rounded-md group-hover:bg-n-alpha-2"
+            @click="toggleDropdown()"
+          />
+          <DropdownMenu
+            v-if="showActionsDropdown"
+            :menu-items="categoryMenuItems"
+            class="mt-1 ltr:right-0 rtl:left-0 xl:ltr:left-0 xl:rtl:right-0 top-full z-60"
+            @action="handleAction"
+          />
+        </div>
+      </div>
+    </div>
+    <span
+      class="text-sm line-clamp-3"
+      :class="
+        hasDescription
+          ? 'text-slate-500 dark:text-slate-400'
+          : 'text-slate-400 dark:text-slate-700'
+      "
+    >
+      {{ description }}
+    </span>
+  </CardLayout>
+</template>
@@ -0,0 +1,16 @@
+<script setup>
+import ArticleEmptyState from './ArticleEmptyState.vue';
+</script>
+
+<template>
+  <Story
+    title="Components/HelpCenter/EmptyState/ArticleEmptyState"
+    :layout="{ type: 'single', width: '1100px' }"
+  >
+    <Variant title="Article Empty State">
+      <div class="w-full h-full px-20 mx-auto bg-white dark:bg-slate-900">
+        <ArticleEmptyState />
+      </div>
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,56 @@
+<script setup>
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ArticleCard from 'dashboard/components-next/HelpCenter/ArticleCard/ArticleCard.vue';
+import articleContent from 'dashboard/components-next/HelpCenter/EmptyState/Portal/portalEmptyStateContent.js';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+  showButton: {
+    type: Boolean,
+    default: true,
+  },
+  buttonLabel: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['click']);
+
+const onClick = () => {
+  emit('click');
+};
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="grid grid-cols-1 gap-4 p-px overflow-hidden">
+        <ArticleCard
+          v-for="(article, index) in articleContent.slice(0, 5)"
+          :id="article.id"
+          :key="`article-${index}`"
+          :title="article.title"
+          :status="article.status"
+          :updated-at="article.updatedAt"
+          :author="article.author"
+          :category="article.category"
+          :views="article.views"
+        />
+      </div>
+    </template>
+    <template #actions>
+      <div v-if="showButton">
+        <Button :label="buttonLabel" icon="i-lucide-plus" @click="onClick" />
+      </div>
+    </template>
+  </EmptyStateLayout>
+</template>
@@ -0,0 +1,49 @@
+<script setup>
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import CategoryCard from 'dashboard/components-next/HelpCenter/CategoryCard/CategoryCard.vue';
+import categoryContent from 'dashboard/components-next/HelpCenter/EmptyState/Category/categoryEmptyStateContent.js';
+
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  subtitle: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <EmptyStateLayout :title="title" :subtitle="subtitle">
+    <template #empty-state-item>
+      <div class="grid grid-cols-2 gap-4 p-px">
+        <div class="space-y-4">
+          <CategoryCard
+            v-for="category in categoryContent"
+            :id="category.id"
+            :key="category.id"
+            :title="category.name"
+            :icon="category.icon"
+            :description="category.description"
+            :articles-count="category.meta.articles_count || 0"
+            :slug="category.slug"
+          />
+        </div>
+        <div class="space-y-4">
+          <CategoryCard
+            v-for="category in categoryContent.reverse()"
+            :id="category.id"
+            :key="category.id"
+            :title="category.name"
+            :icon="category.icon"
+            :description="category.description"
+            :articles-count="category.meta.articles_count || 0"
+            :slug="category.slug"
+          />
+        </div>
+      </div>
+    </template>
+  </EmptyStateLayout>
+</template>
@@ -0,0 +1,142 @@
+export default [
+  {
+    id: 1,
+    name: 'Getting Started',
+    icon: '🚀',
+    description: 'Quick guides to help new users onboard.',
+    slug: 'getting-started',
+    meta: {
+      articles_count: 5,
+    },
+  },
+  {
+    id: 2,
+    name: 'Advanced Features',
+    icon: '💡',
+    description: 'Explore advanced features for power users.',
+    slug: 'advanced-features',
+    meta: {
+      articles_count: 8,
+    },
+  },
+  {
+    id: 3,
+    name: 'FAQs',
+    icon: '❓',
+    description: 'Commonly asked questions and helpful answers.',
+    slug: 'faqs',
+    meta: {
+      articles_count: 3,
+    },
+  },
+  {
+    id: 4,
+    name: 'Troubleshooting',
+    icon: '🛠️',
+    description: 'Resolve common issues with step-by-step guidance.',
+    slug: 'troubleshooting',
+    meta: {
+      articles_count: 6,
+    },
+  },
+  {
+    id: 5,
+    name: 'Community Guidelines',
+    icon: '👥',
+    description: 'Rules and practices for community engagement.',
+    slug: 'community-guidelines',
+    meta: {
+      articles_count: 2,
+    },
+  },
+  {
+    id: 6,
+    name: 'Account Management',
+    icon: '🔑',
+    description: 'Manage your account and settings efficiently.',
+    slug: 'account-management',
+    meta: {
+      articles_count: 7,
+    },
+  },
+  {
+    id: 7,
+    name: 'Security Tips',
+    icon: '🔒',
+    description: 'Best practices for securing your account.',
+    slug: 'security-tips',
+    meta: {
+      articles_count: 4,
+    },
+  },
+  {
+    id: 8,
+    name: 'Integrations',
+    icon: '🔗',
+    description: 'Connect to third-party services and tools easily.',
+    slug: 'integrations',
+    meta: {
+      articles_count: 9,
+    },
+  },
+  {
+    id: 9,
+    name: 'Billing & Payments',
+    icon: '💳',
+    description: 'Manage your billing and payment details seamlessly.',
+    slug: 'billing-payments',
+    meta: {
+      articles_count: 5,
+    },
+  },
+  {
+    id: 10,
+    name: 'Customization',
+    icon: '🎨',
+    description: 'Personalize and customize your user experience.',
+    slug: 'customization',
+    meta: {
+      articles_count: 7,
+    },
+  },
+  {
+    id: 11,
+    name: 'Notifications',
+    icon: '🔔',
+    description: 'Adjust your notification settings and preferences.',
+    slug: 'notifications',
+    meta: {
+      articles_count: 3,
+    },
+  },
+  {
+    id: 12,
+    name: 'Privacy',
+    icon: '🛡️',
+    description: 'Understand how your data is collected and used.',
+    slug: 'privacy',
+    meta: {
+      articles_count: 2,
+    },
+  },
+  {
+    id: 13,
+    name: 'Mobile App',
+    icon: '📱',
+    description: 'Guides for using the mobile app effectively.',
+    slug: 'mobile-app',
+    meta: {
+      articles_count: 6,
+    },
+  },
+  {
+    id: 14,
+    name: 'Beta Features',
+    icon: '🧪',
+    description: 'Learn about new experimental features in beta.',
+    slug: 'beta-features',
+    meta: {
+      articles_count: 4,
+    },
+  },
+];
@@ -0,0 +1,16 @@
+<script setup>
+import PortalEmptyState from './PortalEmptyState.vue';
+</script>
+
+<template>
+  <Story
+    title="Components/HelpCenter/EmptyState/PortalEmptyState"
+    :layout="{ type: 'single', width: '1100px' }"
+  >
+    <Variant title="Portal Empty State">
+      <div class="w-full h-full px-20 mx-auto bg-white dark:bg-slate-900">
+        <PortalEmptyState />
+      </div>
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,72 @@
+<script setup>
+import { ref } from 'vue';
+import { useRouter } from 'vue-router';
+import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import ArticleCard from 'dashboard/components-next/HelpCenter/ArticleCard/ArticleCard.vue';
+import articleContent from './portalEmptyStateContent';
+import CreatePortalDialog from 'dashboard/components-next/HelpCenter/PortalSwitcher/CreatePortalDialog.vue';
+
+const createPortalDialogRef = ref(null);
+const openDialog = () => {
+  createPortalDialogRef.value.dialogRef.open();
+};
+
+const router = useRouter();
+
+const onPortalCreate = ({ slug: portalSlug, locale }) => {
+  router.push({
+    name: 'portals_articles_index',
+    params: { portalSlug, locale },
+  });
+};
+</script>
+
+<template>
+  <EmptyStateLayout
+    :title="$t('HELP_CENTER.TITLE')"
+    :subtitle="$t('HELP_CENTER.NEW_PAGE.DESCRIPTION')"
+  >
+    <template #empty-state-item>
+      <div class="grid grid-cols-2 gap-4 p-px">
+        <div class="space-y-4">
+          <ArticleCard
+            v-for="(article, index) in articleContent"
+            :id="article.id"
+            :key="`article-${index}`"
+            :title="article.title"
+            :status="article.status"
+            :updated-at="article.updatedAt"
+            :author="article.author"
+            :category="article.category"
+            :views="article.views"
+          />
+        </div>
+        <div class="space-y-4">
+          <ArticleCard
+            v-for="(article, index) in articleContent.reverse()"
+            :id="article.id"
+            :key="`article-${index}`"
+            :title="article.title"
+            :status="article.status"
+            :updated-at="article.updatedAt"
+            :author="article.author"
+            :category="article.category"
+            :views="article.views"
+          />
+        </div>
+      </div>
+    </template>
+    <template #actions>
+      <Button
+        :label="$t('HELP_CENTER.NEW_PAGE.CREATE_PORTAL_BUTTON')"
+        icon="i-lucide-plus"
+        @click="openDialog"
+      />
+      <CreatePortalDialog
+        ref="createPortalDialogRef"
+        @create="onPortalCreate"
+      />
+    </template>
+  </EmptyStateLayout>
+</template>
@@ -0,0 +1,172 @@
+export default [
+  {
+    id: 1,
+    title: "How to get an SSL certificate for your Help Center's custom domain",
+    status: 'draft',
+    updatedAt: 1729205669,
+    author: { availableName: 'Michael' },
+    category: {
+      slug: 'configuration',
+      icon: '📦',
+      name: 'Setup & Configuration',
+    },
+    views: 3400,
+  },
+  {
+    id: 2,
+    title: 'Setting up your first Help Center portal',
+    status: 'published',
+    updatedAt: 1729205669,
+    author: { availableName: 'John' },
+    category: { slug: 'onboarding', icon: '🧑‍🍳', name: 'Onboarding' },
+    views: 400,
+  },
+  {
+    id: 3,
+    title: 'Best practices for organizing your Help Center content',
+    status: 'archived',
+    updatedAt: 1729205669,
+    author: { availableName: 'Fernando' },
+    category: { slug: 'best-practices', icon: '⛺️', name: 'Best Practices' },
+    views: 400,
+  },
+  {
+    id: 4,
+    title: 'Customizing the appearance of your Help Center',
+    status: 'draft',
+    updatedAt: 1729205669,
+    author: { availableName: 'Jane' },
+    category: { slug: 'design', icon: '🎨', name: 'Design' },
+    views: 400,
+  },
+  {
+    id: 5,
+    title: 'Integrating your Help Center with third-party tools',
+    status: 'published',
+    updatedAt: 1729205669,
+    author: { availableName: 'Sarah' },
+    category: {
+      slug: 'integrations',
+      icon: '🔗',
+      name: 'Integrations',
+    },
+    views: 2800,
+  },
+  {
+    id: 6,
+    title: 'Managing user permissions in your Help Center',
+    status: 'draft',
+    updatedAt: 1729205669,
+    author: { availableName: 'Alex' },
+    category: {
+      slug: 'administration',
+      icon: '🔐',
+      name: 'Administration',
+    },
+    views: 1200,
+  },
+  {
+    id: 7,
+    title: 'Creating and managing FAQ sections',
+    status: 'published',
+    updatedAt: 1729205669,
+    author: { availableName: 'Emily' },
+    category: {
+      slug: 'content-management',
+      icon: '📝',
+      name: 'Content Management',
+    },
+    views: 5600,
+  },
+  {
+    id: 8,
+    title: 'Implementing search functionality in your Help Center',
+    status: 'archived',
+    updatedAt: 1729205669,
+    author: { availableName: 'David' },
+    category: {
+      slug: 'features',
+      icon: '🔍',
+      name: 'Features',
+    },
+    views: 1800,
+  },
+  {
+    id: 9,
+    title: 'Analyzing Help Center usage metrics',
+    status: 'published',
+    updatedAt: 1729205669,
+    author: { availableName: 'Rachel' },
+    category: {
+      slug: 'analytics',
+      icon: '📊',
+      name: 'Analytics',
+    },
+    views: 3200,
+  },
+  {
+    id: 10,
+    title: 'Setting up multilingual support in your Help Center',
+    status: 'draft',
+    updatedAt: 1729205669,
+    author: { availableName: 'Carlos' },
+    category: {
+      slug: 'localization',
+      icon: '🌍',
+      name: 'Localization',
+    },
+    views: 900,
+  },
+  {
+    id: 11,
+    title: 'Creating interactive tutorials for your products',
+    status: 'published',
+    updatedAt: 1729205669,
+    author: { availableName: 'Olivia' },
+    category: {
+      slug: 'education',
+      icon: '🎓',
+      name: 'Education',
+    },
+    views: 4100,
+  },
+  {
+    id: 12,
+    title: 'Implementing a feedback system in your Help Center',
+    status: 'draft',
+    updatedAt: 1729205669,
+    author: { availableName: 'Nathan' },
+    category: {
+      slug: 'user-engagement',
+      icon: '💬',
+      name: 'User Engagement',
+    },
+    views: 750,
+  },
+  {
+    id: 13,
+    title: 'Optimizing Help Center content for SEO',
+    status: 'published',
+    updatedAt: 1729205669,
+    author: { availableName: 'Sophia' },
+    category: {
+      slug: 'seo',
+      icon: '🚀',
+      name: 'SEO',
+    },
+    views: 2900,
+  },
+  {
+    id: 14,
+    title: 'Creating a knowledge base for internal teams',
+    status: 'archived',
+    updatedAt: 1729205669,
+    author: { availableName: 'Daniel' },
+    category: {
+      slug: 'internal-resources',
+      icon: '🏢',
+      name: 'Internal Resources',
+    },
+    views: 1500,
+  },
+];
--- a/Show More
+++ b/Show More