add: display_id for contact attributes for completeness

.circleci/config.yml

@@ -76,7 +76,7 @@ jobs:
             bundle install
 
       - node/install:
-          node-version: '24.13'
+          node-version: '23.7'
       - node/install-pnpm
       - node/install-packages:
           pkg-manager: pnpm
@@ -117,7 +117,7 @@ jobs:
     steps:
       - checkout
       - node/install:
-          node-version: '24.13'
+          node-version: '23.7'
       - node/install-pnpm
       - node/install-packages:
           pkg-manager: pnpm
@@ -148,7 +148,7 @@ jobs:
     steps:
       - checkout
       - node/install:
-          node-version: '24.13'
+          node-version: '23.7'
       - node/install-pnpm
       - node/install-packages:
           pkg-manager: pnpm

.devcontainer/docker-compose.base.yml

@@ -10,7 +10,7 @@ services:
       dockerfile: .devcontainer/Dockerfile.base
       args:
         VARIANT: 'ubuntu-22.04'
-        NODE_VERSION: '24.13.0'
+        NODE_VERSION: '23.7.0'
         RUBY_VERSION: '3.4.4'
         # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
         USER_UID: '1000'

.devcontainer/docker-compose.yml

@@ -11,7 +11,7 @@ services:
       dockerfile: .devcontainer/Dockerfile
       args:
         VARIANT: 'ubuntu-22.04'
-        NODE_VERSION: '24.13.0'
+        NODE_VERSION: '23.7.0'
         RUBY_VERSION: '3.4.4'
         # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
         USER_UID: '1000'

.github/workflows/frontend-fe.yml

@@ -26,7 +26,7 @@ jobs:
 
       - uses: actions/setup-node@v4
         with:
-          node-version: 24
+          node-version: 23
           cache: 'pnpm'
 
       - name: Install pnpm dependencies

.github/workflows/run_foss_spec.yml

@@ -28,7 +28,7 @@ jobs:
       - uses: pnpm/action-setup@v4
       - uses: actions/setup-node@v4
         with:
-          node-version: 24
+          node-version: 23
           cache: 'pnpm'
       - name: Install pnpm dependencies
         run: pnpm i
@@ -43,7 +43,7 @@ jobs:
       - uses: pnpm/action-setup@v4
       - uses: actions/setup-node@v4
         with:
-          node-version: 24
+          node-version: 23
           cache: 'pnpm'
       - name: Install pnpm dependencies
         run: pnpm i
@@ -94,7 +94,7 @@ jobs:
 
       - uses: actions/setup-node@v4
         with:
-          node-version: 24
+          node-version: 23
           cache: 'pnpm'
 
       - name: Install pnpm dependencies

.github/workflows/size-limit.yml

@@ -28,7 +28,7 @@ jobs:
 
       - uses: actions/setup-node@v4
         with:
-          node-version: 24
+          node-version: 23
           cache: 'pnpm'
 
       - name: pnpm

.nvmrc

@@ -1 +1 @@
-24.13.0
+23.7.0

Gemfile

@@ -191,10 +191,10 @@ gem 'reverse_markdown'
 
 gem 'iso-639'
 gem 'ruby-openai'
-gem 'ai-agents', '>= 0.7.0'
+gem 'ai-agents', '>= 0.8.0'
 
 # TODO: Move this gem as a dependency of ai-agents
-gem 'ruby_llm', '>= 1.8.2'
+gem 'ruby_llm', '>= 1.9.1'
 gem 'ruby_llm-schema'
 
 # OpenTelemetry for LLM observability

Gemfile.lock

@@ -126,8 +126,8 @@ GEM
       jbuilder (~> 2)
       rails (>= 4.2, < 7.2)
       selectize-rails (~> 0.6)
-    ai-agents (0.7.0)
-      ruby_llm (~> 1.8.2)
+    ai-agents (0.8.0)
+      ruby_llm (~> 1.9.1)
     annotaterb (4.20.0)
       activerecord (>= 6.0.0)
       activesupport (>= 6.0.0)
@@ -297,7 +297,7 @@ GEM
       railties (>= 5.0.0)
     faker (3.2.0)
       i18n (>= 1.8.11, < 2)
-    faraday (2.13.1)
+    faraday (2.14.0)
       faraday-net_http (>= 2.0, < 3.5)
       json
       logger
@@ -306,14 +306,14 @@ GEM
     faraday-mashify (1.0.0)
       faraday (~> 2.0)
       hashie
-    faraday-multipart (1.0.4)
-      multipart-post (~> 2)
-    faraday-net_http (3.4.0)
-      net-http (>= 0.5.0)
+    faraday-multipart (1.2.0)
+      multipart-post (~> 2.0)
+    faraday-net_http (3.4.2)
+      net-http (~> 0.5)
     faraday-net_http_persistent (2.1.0)
       faraday (~> 2.5)
       net-http-persistent (~> 4.0)
-    faraday-retry (2.2.1)
+    faraday-retry (2.4.0)
       faraday (~> 2.0)
     faraday_middleware-aws-sigv4 (1.0.1)
       aws-sigv4 (~> 1.0)
@@ -441,8 +441,7 @@ GEM
     http-cookie (1.0.5)
       domain_name (~> 0.5)
     http-form_data (2.3.0)
-    httparty (0.24.0)
-      csv
+    httparty (0.21.0)
       mini_mime (>= 1.0.0)
       multi_xml (>= 0.5.2)
     httpclient (2.8.3)
@@ -464,7 +463,7 @@ GEM
       rails-dom-testing (>= 1, < 3)
       railties (>= 4.2.0)
       thor (>= 0.14, < 2.0)
-    json (2.13.2)
+    json (2.18.0)
     json_refs (0.1.8)
       hana
     json_schemer (0.2.24)
@@ -539,7 +538,7 @@ GEM
       net-imap
       net-pop
       net-smtp
-    marcel (1.0.4)
+    marcel (1.1.0)
     maxminddb (0.1.22)
     meta_request (0.8.3)
       rack-contrib (>= 1.1, < 3)
@@ -556,14 +555,13 @@ GEM
       ruby2_keywords
     msgpack (1.8.0)
     multi_json (1.15.0)
-    multi_xml (0.8.0)
-      bigdecimal (>= 3.1, < 5)
-    multipart-post (2.3.0)
+    multi_xml (0.6.0)
+    multipart-post (2.4.1)
     mutex_m (0.3.0)
     neighbor (0.2.3)
       activerecord (>= 5.2)
-    net-http (0.6.0)
-      uri
+    net-http (0.9.1)
+      uri (>= 0.11.1)
     net-http-persistent (4.0.2)
       connection_pool (~> 2.2)
     net-imap (0.4.20)
@@ -824,7 +822,7 @@ GEM
     ruby2ruby (2.5.0)
       ruby_parser (~> 3.1)
       sexp_processor (~> 4.6)
-    ruby_llm (1.8.2)
+    ruby_llm (1.9.1)
       base64
       event_stream_parser (~> 1)
       faraday (>= 1.10.0)
@@ -968,7 +966,7 @@ GEM
       unicode-emoji (~> 4.0, >= 4.0.4)
     unicode-emoji (4.0.4)
     uniform_notifier (1.17.0)
-    uri (1.0.4)
+    uri (1.1.1)
     uri_template (0.7.0)
     valid_email2 (5.2.6)
       activemodel (>= 3.2)
@@ -1003,7 +1001,7 @@ GEM
     working_hours (1.4.1)
       activesupport (>= 3.2)
       tzinfo
-    zeitwerk (2.6.17)
+    zeitwerk (2.7.4)
 
 PLATFORMS
   arm64-darwin-20
@@ -1023,7 +1021,7 @@ DEPENDENCIES
   administrate (>= 0.20.1)
   administrate-field-active_storage (>= 1.0.3)
   administrate-field-belongs_to_search (>= 0.9.0)
-  ai-agents (>= 0.7.0)
+  ai-agents (>= 0.8.0)
   annotaterb
   attr_extras
   audited (~> 5.4, >= 5.4.1)
@@ -1125,7 +1123,7 @@ DEPENDENCIES
   rubocop-rails
   rubocop-rspec
   ruby-openai
-  ruby_llm (>= 1.8.2)
+  ruby_llm (>= 1.9.1)
   ruby_llm-schema
   scout_apm
   scss_lint

VERSION_CW

@@ -1 +1 @@
-4.10.0
+4.9.1

VERSION_CWCTL

@@ -1 +1 @@
-3.5.0
+3.4.3

app/builders/v2/reports/channel_summary_builder.rb

@@ -1,38 +0,0 @@
-class V2::Reports::ChannelSummaryBuilder
-  include DateRangeHelper
-
-  pattr_initialize [:account!, :params!]
-
-  def build
-    conversations_by_channel_and_status.transform_values { |status_counts| build_channel_stats(status_counts) }
-  end
-
-  private
-
-  def conversations_by_channel_and_status
-    account.conversations
-           .joins(:inbox)
-           .where(created_at: range)
-           .group('inboxes.channel_type', 'conversations.status')
-           .count
-           .each_with_object({}) do |((channel_type, status), count), grouped|
-      grouped[channel_type] ||= {}
-      grouped[channel_type][status] = count
-    end
-  end
-
-  def build_channel_stats(status_counts)
-    open_count = status_counts['open'] || 0
-    resolved_count = status_counts['resolved'] || 0
-    pending_count = status_counts['pending'] || 0
-    snoozed_count = status_counts['snoozed'] || 0
-
-    {
-      open: open_count,
-      resolved: resolved_count,
-      pending: pending_count,
-      snoozed: snoozed_count,
-      total: open_count + resolved_count + pending_count + snoozed_count
-    }
-  end
-end

app/controllers/api/v1/accounts/captain/preferences_controller.rb

@@ -1,76 +0,0 @@
-class Api::V1::Accounts::Captain::PreferencesController < Api::V1::Accounts::BaseController
-  before_action :current_account
-  before_action :authorize_account_update, only: [:update]
-
-  def show
-    render json: preferences_payload
-  end
-
-  def update
-    params_to_update = captain_params
-    @current_account.captain_models = params_to_update[:captain_models] if params_to_update[:captain_models]
-    @current_account.captain_features = params_to_update[:captain_features] if params_to_update[:captain_features]
-    @current_account.save!
-
-    render json: preferences_payload
-  end
-
-  private
-
-  def preferences_payload
-    {
-      providers: Llm::Models.providers,
-      models: Llm::Models.models,
-      features: features_with_account_preferences
-    }
-  end
-
-  def authorize_account_update
-    authorize @current_account, :update?
-  end
-
-  def captain_params
-    permitted = {}
-    permitted[:captain_models] = merged_captain_models if params[:captain_models].present?
-    permitted[:captain_features] = merged_captain_features if params[:captain_features].present?
-    permitted
-  end
-
-  def merged_captain_models
-    existing_models = @current_account.captain_models || {}
-    existing_models.merge(permitted_captain_models)
-  end
-
-  def merged_captain_features
-    existing_features = @current_account.captain_features || {}
-    existing_features.merge(permitted_captain_features)
-  end
-
-  def permitted_captain_models
-    params.require(:captain_models).permit(
-      :editor, :assistant, :copilot, :label_suggestion,
-      :audio_transcription, :help_center_search
-    ).to_h.stringify_keys
-  end
-
-  def permitted_captain_features
-    params.require(:captain_features).permit(
-      :editor, :assistant, :copilot, :label_suggestion,
-      :audio_transcription, :help_center_search
-    ).to_h.stringify_keys
-  end
-
-  def features_with_account_preferences
-    preferences = Current.account.captain_preferences
-    account_features = preferences[:features] || {}
-    account_models = preferences[:models] || {}
-
-    Llm::Models.feature_keys.index_with do |feature_key|
-      config = Llm::Models.feature_config(feature_key)
-      config.merge(
-        enabled: account_features[feature_key] == true,
-        selected: account_models[feature_key] || config[:default]
-      )
-    end
-  end
-end

app/controllers/api/v1/accounts/csat_survey_responses_controller.rb

@@ -50,5 +50,3 @@ class Api::V1::Accounts::CsatSurveyResponsesController < Api::V1::Accounts::Base
     @current_page = params[:page] || 1
   end
 end
-
-Api::V1::Accounts::CsatSurveyResponsesController.prepend_mod_with('Api::V1::Accounts::CsatSurveyResponsesController')

app/controllers/api/v1/accounts/inbox_csat_templates_controller.rb

@@ -1,27 +1,38 @@
 class Api::V1::Accounts::InboxCsatTemplatesController < Api::V1::Accounts::BaseController
+  DEFAULT_BUTTON_TEXT = 'Please rate us'.freeze
+  DEFAULT_LANGUAGE = 'en'.freeze
+
   before_action :fetch_inbox
   before_action :validate_whatsapp_channel
 
   def show
-    service = CsatTemplateManagementService.new(@inbox)
-    result = service.template_status
+    template = @inbox.csat_config&.dig('template')
+    return render json: { template_exists: false } unless template
 
-    if result[:service_error]
-      render json: { error: result[:service_error] }, status: :internal_server_error
-    else
-      render json: result
-    end
+    template_name = template['name'] || Whatsapp::CsatTemplateNameService.csat_template_name(@inbox.id)
+    status_result = @inbox.channel.provider_service.get_template_status(template_name)
+
+    render_template_status_response(status_result, template_name)
+  rescue StandardError => e
+    Rails.logger.error "Error fetching CSAT template status: #{e.message}"
+    render json: { error: e.message }, status: :internal_server_error
   end
 
   def create
     template_params = extract_template_params
     return render_missing_message_error if template_params[:message].blank?
 
-    service = CsatTemplateManagementService.new(@inbox)
-    result = service.create_template(template_params)
+    # Delete existing template even though we are using a new one.
+    # We don't want too many templates in the business portfolio, but the create operation shouldn't fail if deletion fails.
+    delete_existing_template_if_needed
+
+    result = create_template_via_provider(template_params)
     render_template_creation_result(result)
   rescue ActionController::ParameterMissing
     render json: { error: 'Template parameters are required' }, status: :unprocessable_entity
+  rescue StandardError => e
+    Rails.logger.error "Error creating CSAT template: #{e.message}"
+    render json: { error: 'Template creation failed' }, status: :internal_server_error
   end
 
   private
@@ -32,9 +43,9 @@ class Api::V1::Accounts::InboxCsatTemplatesController < Api::V1::Accounts::BaseC
   end
 
   def validate_whatsapp_channel
-    return if @inbox.whatsapp? || @inbox.twilio_whatsapp?
+    return if @inbox.whatsapp?
 
-    render json: { error: 'CSAT template operations only available for WhatsApp and Twilio WhatsApp channels' },
+    render json: { error: 'CSAT template operations only available for WhatsApp channels' },
            status: :bad_request
   end
 
@@ -46,36 +57,35 @@ class Api::V1::Accounts::InboxCsatTemplatesController < Api::V1::Accounts::BaseC
     render json: { error: 'Message is required' }, status: :unprocessable_entity
   end
 
+  def create_template_via_provider(template_params)
+    template_config = {
+      message: template_params[:message],
+      button_text: template_params[:button_text] || DEFAULT_BUTTON_TEXT,
+      base_url: ENV.fetch('FRONTEND_URL', 'http://localhost:3000'),
+      language: template_params[:language] || DEFAULT_LANGUAGE,
+      template_name: Whatsapp::CsatTemplateNameService.csat_template_name(@inbox.id)
+    }
+
+    @inbox.channel.provider_service.create_csat_template(template_config)
+  end
+
   def render_template_creation_result(result)
     if result[:success]
       render_successful_template_creation(result)
-    elsif result[:service_error]
-      render json: { error: result[:service_error] }, status: :internal_server_error
     else
       render_failed_template_creation(result)
     end
   end
 
   def render_successful_template_creation(result)
-    if @inbox.twilio_whatsapp?
-      render json: {
-        template: {
-          friendly_name: result[:friendly_name],
-          content_sid: result[:content_sid],
-          status: result[:status] || 'pending',
-          language: result[:language] || 'en'
-        }
-      }, status: :created
-    else
-      render json: {
-        template: {
-          name: result[:template_name],
-          template_id: result[:template_id],
-          status: 'PENDING',
-          language: result[:language] || 'en'
-        }
-      }, status: :created
-    end
+    render json: {
+      template: {
+        name: result[:template_name],
+        template_id: result[:template_id],
+        status: 'PENDING',
+        language: result[:language] || DEFAULT_LANGUAGE
+      }
+    }, status: :created
   end
 
   def render_failed_template_creation(result)
@@ -88,6 +98,45 @@ class Api::V1::Accounts::InboxCsatTemplatesController < Api::V1::Accounts::BaseC
     }, status: :unprocessable_entity
   end
 
+  def delete_existing_template_if_needed
+    template = @inbox.csat_config&.dig('template')
+    return true if template.blank?
+
+    template_name = template['name']
+    return true if template_name.blank?
+
+    template_status = @inbox.channel.provider_service.get_template_status(template_name)
+    return true unless template_status[:success]
+
+    deletion_result = @inbox.channel.provider_service.delete_csat_template(template_name)
+    if deletion_result[:success]
+      Rails.logger.info "Deleted existing CSAT template '#{template_name}' for inbox #{@inbox.id}"
+      true
+    else
+      Rails.logger.warn "Failed to delete existing CSAT template '#{template_name}' for inbox #{@inbox.id}: #{deletion_result[:response_body]}"
+      false
+    end
+  rescue StandardError => e
+    Rails.logger.error "Error during template deletion for inbox #{@inbox.id}: #{e.message}"
+    false
+  end
+
+  def render_template_status_response(status_result, template_name)
+    if status_result[:success]
+      render json: {
+        template_exists: true,
+        template_name: template_name,
+        status: status_result[:template][:status],
+        template_id: status_result[:template][:id]
+      }
+    else
+      render json: {
+        template_exists: false,
+        error: 'Template not found'
+      }
+    end
+  end
+
   def parse_whatsapp_error(response_body)
     return { user_message: nil, technical_details: nil } if response_body.blank?
 

app/controllers/api/v1/accounts/inboxes_controller.rb

@@ -176,7 +176,7 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
      :lock_to_single_conversation, :portal_id, :sender_name_type, :business_name,
      { csat_config: [:display_type, :message, :button_text, :language,
                      { survey_rules: [:operator, { values: [] }],
-                       template: [:name, :template_id, :friendly_name, :content_sid, :approval_sid, :created_at, :language, :status] }] }]
+                       template: [:name, :template_id, :created_at, :language] }] }]
   end
 
   def permitted_params(channel_attributes = [])

app/controllers/api/v1/accounts/integrations/hooks_controller.rb

@@ -8,7 +8,6 @@ class Api::V1::Accounts::Integrations::HooksController < Api::V1::Accounts::Base
 
   def update
     @hook.update!(permitted_params.slice(:status, :settings))
-    @hook.reauthorized! if @hook.reauthorization_required?
   end
 
   def process_event
@@ -19,7 +18,7 @@ class Api::V1::Accounts::Integrations::HooksController < Api::V1::Accounts::Base
     if response.nil?
       render json: { message: nil }
     elsif response[:error]
-      render json: { error: response[:error], error_type: response[:error_type] }, status: :unprocessable_entity
+      render json: { error: response[:error] }, status: :unprocessable_entity
     else
       render json: { message: response[:message] }
     end

app/controllers/api/v2/accounts/reports_controller.rb

@@ -38,11 +38,6 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
     generate_csv('teams_report', 'api/v2/accounts/reports/teams')
   end
 
-  def conversations_summary
-    @report_data = generate_conversations_report
-    generate_csv('conversations_summary_report', 'api/v2/accounts/reports/conversations_summary')
-  end
-
   def conversation_traffic
     @report_data = generate_conversations_heatmap_report
     timezone_offset = (params[:timezone_offset] || 0).to_f

app/controllers/api/v2/accounts/summary_reports_controller.rb

@@ -1,6 +1,6 @@
 class Api::V2::Accounts::SummaryReportsController < Api::V1::Accounts::BaseController
   before_action :check_authorization
-  before_action :prepare_builder_params, only: [:agent, :team, :inbox, :label, :channel]
+  before_action :prepare_builder_params, only: [:agent, :team, :inbox, :label]
 
   def agent
     render_report_with(V2::Reports::AgentSummaryBuilder)
@@ -18,12 +18,6 @@ class Api::V2::Accounts::SummaryReportsController < Api::V1::Accounts::BaseContr
     render_report_with(V2::Reports::LabelSummaryBuilder)
   end
 
-  def channel
-    return render_could_not_create_error(I18n.t('errors.reports.date_range_too_long')) if date_range_too_long?
-
-    render_report_with(V2::Reports::ChannelSummaryBuilder)
-  end
-
   private
 
   def check_authorization
@@ -46,12 +40,4 @@ class Api::V2::Accounts::SummaryReportsController < Api::V1::Accounts::BaseContr
   def permitted_params
     params.permit(:since, :until, :business_hours)
   end
-
-  def date_range_too_long?
-    return false if permitted_params[:since].blank? || permitted_params[:until].blank?
-
-    since_time = Time.zone.at(permitted_params[:since].to_i)
-    until_time = Time.zone.at(permitted_params[:until].to_i)
-    (until_time - since_time) > 6.months
-  end
 end

app/controllers/dashboard_controller.rb

@@ -16,7 +16,7 @@ class DashboardController < ActionController::Base
     CHATWOOT_INBOX_TOKEN
     API_CHANNEL_NAME
     API_CHANNEL_THUMBNAIL
-    CLOUD_ANALYTICS_TOKEN
+    ANALYTICS_TOKEN
     DIRECT_UPLOADS_ENABLED
     MAXIMUM_FILE_UPLOAD_SIZE
     HCAPTCHA_SITE_KEY

app/helpers/api/v2/accounts/reports_helper.rb

@@ -46,13 +46,6 @@ module Api::V2::Accounts::ReportsHelper
     end
   end
 
-  def generate_conversations_report
-    builder = V2::Reports::Conversations::MetricBuilder.new(Current.account, build_params(type: :account))
-    summary = builder.summary
-
-    [generate_conversation_report_metrics(summary)]
-  end
-
   private
 
   def build_params(base_params)
@@ -78,16 +71,4 @@ module Api::V2::Accounts::ReportsHelper
       report[:resolved_conversations_count]
     ]
   end
-
-  def generate_conversation_report_metrics(summary)
-    [
-      summary[:conversations_count],
-      summary[:incoming_messages_count],
-      summary[:outgoing_messages_count],
-      Reports::TimeFormatPresenter.new(summary[:avg_first_response_time]).format,
-      Reports::TimeFormatPresenter.new(summary[:avg_resolution_time]).format,
-      summary[:resolutions_count],
-      Reports::TimeFormatPresenter.new(summary[:reply_time]).format
-    ]
-  end
 end

app/javascript/dashboard/api/captain/preferences.js

@@ -1,18 +0,0 @@
-/* global axios */
-import ApiClient from '../ApiClient';
-
-class CaptainPreferences extends ApiClient {
-  constructor() {
-    super('captain/preferences', { accountScoped: true });
-  }
-
-  get() {
-    return axios.get(this.url);
-  }
-
-  updatePreferences(data) {
-    return axios.put(this.url, data);
-  }
-}
-
-export default new CaptainPreferences();

app/javascript/dashboard/api/reports.js

@@ -61,12 +61,6 @@ class ReportsAPI extends ApiClient {
     });
   }
 
-  getConversationsSummaryReports({ from: since, to: until, businessHours }) {
-    return axios.get(`${this.url}/conversations_summary`, {
-      params: { since, until, business_hours: businessHours },
-    });
-  }
-
   getConversationTrafficCSV({ daysBefore = 6 } = {}) {
     return axios.get(`${this.url}/conversation_traffic`, {
       params: { timezone_offset: getTimeOffset(), days_before: daysBefore },

app/javascript/dashboard/components-next/Companies/CompaniesHeader/components/CompanySortMenu.vue

@@ -35,10 +35,6 @@ const sortMenus = [
     label: t('COMPANIES.SORT_BY.OPTIONS.CREATED_AT'),
     value: 'created_at',
   },
-  {
-    label: t('COMPANIES.SORT_BY.OPTIONS.CONTACTS_COUNT'),
-    value: 'contacts_count',
-  },
 ];
 
 const orderingMenus = [

app/javascript/dashboard/components-next/Editor/Editor.vue

@@ -5,7 +5,6 @@ import WootEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
 
 const props = defineProps({
   modelValue: { type: String, default: '' },
-  editorKey: { type: String, default: '' },
   label: { type: String, default: '' },
   placeholder: { type: String, default: '' },
   focusOnMount: { type: Boolean, default: false },
@@ -97,7 +96,6 @@ watch(
       ]"
     >
       <WootEditor
-        :editor-id="editorKey"
         :model-value="modelValue"
         :placeholder="placeholder"
         :focus-on-mount="focusOnMount"
@@ -154,13 +152,6 @@ watch(
           }
         }
       }
-
-      .ProseMirror-menubar {
-        width: fit-content !important;
-        position: relative !important;
-        top: unset !important;
-        @apply ltr:left-[-0.188rem] rtl:right-[-0.188rem] !important;
-      }
     }
   }
 }

app/javascript/dashboard/components-next/NewConversation/components/ActionButtons.vue

@@ -44,12 +44,6 @@ const emit = defineEmits([
 
 const { t } = useI18n();
 
-const attachmentId = ref(0);
-const generateUid = () => {
-  attachmentId.value += 1;
-  return `attachment-${attachmentId.value}`;
-};
-
 const uploadAttachment = ref(null);
 const isEmojiPickerOpen = ref(false);
 
@@ -182,8 +176,7 @@ const onPaste = e => {
     .filter(file => file.size > 0)
     .forEach(file => {
       const { name, type, size } = file;
-      // Add unique ID for clipboard-pasted files
-      onFileUpload({ file, name, type, size, id: generateUid() });
+      onFileUpload({ file, name, type, size });
     });
 };
 

app/javascript/dashboard/components-next/NewConversation/components/ComposeNewConversationForm.vue

@@ -7,7 +7,6 @@ import {
   appendSignature,
   removeSignature,
   getEffectiveChannelType,
-  stripUnsupportedMarkdown,
 } from 'dashboard/helper/editorHelper';
 import {
   buildContactableInboxesList,
@@ -48,8 +47,6 @@ const emit = defineEmits([
   'createConversation',
 ]);
 
-const DEFAULT_FORMATTING = 'Context::Default';
-
 const showContactsDropdown = ref(false);
 const showInboxesDropdown = ref(false);
 const showCcEmailsDropdown = ref(false);
@@ -201,22 +198,10 @@ const setSelectedContact = async ({ value, action, ...rest }) => {
   showInboxesDropdown.value = true;
 };
 
-const stripMessageFormatting = channelType => {
-  if (!state.message || !channelType) return;
-
-  state.message = stripUnsupportedMarkdown(state.message, channelType, false);
-};
-
-const handleInboxAction = ({ value, action, channelType, medium, ...rest }) => {
+const handleInboxAction = ({ value, action, ...rest }) => {
   v$.value.$reset();
-
-  // Strip unsupported formatting when changing the target inbox
-  if (channelType) {
-    const newChannelType = getEffectiveChannelType(channelType, medium);
-    stripMessageFormatting(newChannelType);
-  }
-
-  emit('updateTargetInbox', { ...rest, channelType, medium });
+  state.message = '';
+  emit('updateTargetInbox', { ...rest });
   showInboxesDropdown.value = false;
   state.attachedFiles = [];
 };
@@ -236,9 +221,7 @@ const removeSignatureFromMessage = () => {
 const removeTargetInbox = value => {
   v$.value.$reset();
   removeSignatureFromMessage();
-
-  stripMessageFormatting(DEFAULT_FORMATTING);
-
+  state.message = '';
   emit('updateTargetInbox', value);
   state.attachedFiles = [];
 };
@@ -341,68 +324,67 @@ const shouldShowMessageEditor = computed(() => {
 
 <template>
   <div
-    class="w-[42rem] divide-y divide-n-strong overflow-visible transition-all duration-300 ease-in-out top-full flex flex-col bg-n-alpha-3 border border-n-strong shadow-sm backdrop-blur-[100px] rounded-xl min-w-0 max-h-[calc(100vh-8rem)]"
+    class="w-[42rem] divide-y divide-n-strong overflow-visible transition-all duration-300 ease-in-out top-full justify-between flex flex-col bg-n-alpha-3 border border-n-strong shadow-sm backdrop-blur-[100px] rounded-xl min-w-0"
   >
-    <div class="flex-1 overflow-y-auto divide-y divide-n-strong">
-      <ContactSelector
-        :contacts="contacts"
-        :selected-contact="selectedContact"
-        :show-contacts-dropdown="showContactsDropdown"
-        :is-loading="isLoading"
-        :is-creating-contact="isCreatingContact"
-        :contact-id="contactId"
-        :contactable-inboxes-list="contactableInboxesList"
-        :show-inboxes-dropdown="showInboxesDropdown"
-        :has-errors="validationStates.isContactInvalid"
-        @search-contacts="handleContactSearch"
-        @set-selected-contact="setSelectedContact"
-        @clear-selected-contact="clearSelectedContact"
-        @update-dropdown="handleDropdownUpdate"
-      />
-      <InboxEmptyState v-if="showNoInboxAlert" />
-      <InboxSelector
-        v-else
-        :target-inbox="targetInbox"
-        :selected-contact="selectedContact"
-        :show-inboxes-dropdown="showInboxesDropdown"
-        :contactable-inboxes-list="contactableInboxesList"
-        :has-errors="validationStates.isInboxInvalid"
-        @update-inbox="removeTargetInbox"
-        @toggle-dropdown="showInboxesDropdown = $event"
-        @handle-inbox-action="handleInboxAction"
-      />
+    <ContactSelector
+      :contacts="contacts"
+      :selected-contact="selectedContact"
+      :show-contacts-dropdown="showContactsDropdown"
+      :is-loading="isLoading"
+      :is-creating-contact="isCreatingContact"
+      :contact-id="contactId"
+      :contactable-inboxes-list="contactableInboxesList"
+      :show-inboxes-dropdown="showInboxesDropdown"
+      :has-errors="validationStates.isContactInvalid"
+      @search-contacts="handleContactSearch"
+      @set-selected-contact="setSelectedContact"
+      @clear-selected-contact="clearSelectedContact"
+      @update-dropdown="handleDropdownUpdate"
+    />
+    <InboxEmptyState v-if="showNoInboxAlert" />
+    <InboxSelector
+      v-else
+      :target-inbox="targetInbox"
+      :selected-contact="selectedContact"
+      :show-inboxes-dropdown="showInboxesDropdown"
+      :contactable-inboxes-list="contactableInboxesList"
+      :has-errors="validationStates.isInboxInvalid"
+      @update-inbox="removeTargetInbox"
+      @toggle-dropdown="showInboxesDropdown = $event"
+      @handle-inbox-action="handleInboxAction"
+    />
 
-      <EmailOptions
-        v-if="inboxTypes.isEmail"
-        v-model:cc-emails="state.ccEmails"
-        v-model:bcc-emails="state.bccEmails"
-        v-model:subject="state.subject"
-        :contacts="contacts"
-        :show-cc-emails-dropdown="showCcEmailsDropdown"
-        :show-bcc-emails-dropdown="showBccEmailsDropdown"
-        :is-loading="isLoading"
-        :has-errors="validationStates.isSubjectInvalid"
-        @search-cc-emails="searchCcEmails"
-        @search-bcc-emails="searchBccEmails"
-        @update-dropdown="handleDropdownUpdate"
-      />
+    <EmailOptions
+      v-if="inboxTypes.isEmail"
+      v-model:cc-emails="state.ccEmails"
+      v-model:bcc-emails="state.bccEmails"
+      v-model:subject="state.subject"
+      :contacts="contacts"
+      :show-cc-emails-dropdown="showCcEmailsDropdown"
+      :show-bcc-emails-dropdown="showBccEmailsDropdown"
+      :is-loading="isLoading"
+      :has-errors="validationStates.isSubjectInvalid"
+      @search-cc-emails="searchCcEmails"
+      @search-bcc-emails="searchBccEmails"
+      @update-dropdown="handleDropdownUpdate"
+    />
 
-      <MessageEditor
-        v-if="shouldShowMessageEditor"
-        v-model="state.message"
-        :message-signature="messageSignature"
-        :send-with-signature="sendWithSignature"
-        :has-errors="validationStates.isMessageInvalid"
-        :channel-type="inboxChannelType"
-        :medium="targetInbox?.medium || ''"
-      />
+    <MessageEditor
+      v-if="shouldShowMessageEditor"
+      v-model="state.message"
+      :message-signature="messageSignature"
+      :send-with-signature="sendWithSignature"
+      :has-errors="validationStates.isMessageInvalid"
+      :has-attachments="state.attachedFiles.length > 0"
+      :channel-type="inboxChannelType"
+      :medium="targetInbox?.medium || ''"
+    />
 
-      <AttachmentPreviews
-        v-if="state.attachedFiles.length > 0"
-        :attachments="state.attachedFiles"
-        @update:attachments="state.attachedFiles = $event"
-      />
-    </div>
+    <AttachmentPreviews
+      v-if="state.attachedFiles.length > 0"
+      :attachments="state.attachedFiles"
+      @update:attachments="state.attachedFiles = $event"
+    />
 
     <ActionButtons
       :attached-files="state.attachedFiles"

app/javascript/dashboard/components-next/NewConversation/components/InboxSelector.vue

@@ -83,7 +83,7 @@ const targetInboxLabel = computed(() => {
       <DropdownMenu
         v-if="contactableInboxesList?.length > 0 && showInboxesDropdown"
         :menu-items="contactableInboxesList"
-        class="ltr:left-0 rtl:right-0 z-[100] top-8 overflow-y-auto max-h-56 w-fit max-w-sm dark:!outline-n-slate-5"
+        class="ltr:left-0 rtl:right-0 z-[100] top-8 overflow-y-auto max-h-60 w-fit max-w-sm dark:!outline-n-slate-5"
         @action="emit('handleInboxAction', $event)"
       />
     </div>

app/javascript/dashboard/components-next/NewConversation/components/MessageEditor.vue

@@ -6,6 +6,7 @@ import Editor from 'dashboard/components-next/Editor/Editor.vue';
 
 const props = defineProps({
   hasErrors: { type: Boolean, default: false },
+  hasAttachments: { type: Boolean, default: false },
   sendWithSignature: { type: Boolean, default: false },
   messageSignature: { type: String, default: '' },
   channelType: { type: String, default: '' },
@@ -23,14 +24,14 @@ const modelValue = defineModel({
 </script>
 
 <template>
-  <div class="flex-1 h-full">
+  <div class="flex-1 h-full" :class="[!hasAttachments && 'min-h-[200px]']">
     <Editor
+      :key="editorKey"
       v-model="modelValue"
-      :editor-key="editorKey"
       :placeholder="
         t('COMPOSE_NEW_CONVERSATION.FORM.MESSAGE_EDITOR.PLACEHOLDER')
       "
-      class="[&>div]:!border-transparent [&>div]:px-4 [&>div]:py-4 [&>div]:!bg-transparent h-full [&_.ProseMirror-woot-style]:!max-h-[12.5rem] [&_.ProseMirror-woot-style]:!min-h-[10rem] [&_.ProseMirror-menubar]:!pt-0 [&_.mention--box]:-top-[7.5rem] [&_.mention--box]:bottom-[unset]"
+      class="[&>div]:!border-transparent [&>div]:px-4 [&>div]:py-4 [&>div]:!bg-transparent h-full [&_.ProseMirror-woot-style]:!max-h-[200px]"
       :class="
         hasErrors
           ? '[&_.empty-node]:before:!text-n-ruby-9 [&_.empty-node]:dark:before:!text-n-ruby-9'

app/javascript/dashboard/components-next/filter/helper/filterHelper.js

@@ -11,6 +11,7 @@ export const CONVERSATION_ATTRIBUTES = {
   CAMPAIGN_ID: 'campaign_id',
   LABELS: 'labels',
   BROWSER_LANGUAGE: 'browser_language',
+  COUNTRY_CODE: 'country_code',
   REFERER: 'referer',
   CREATED_AT: 'created_at',
   LAST_ACTIVITY_AT: 'last_activity_at',

app/javascript/dashboard/components-next/filter/provider.js

@@ -7,6 +7,7 @@ import {
   buildAttributesFilterTypes,
   CONVERSATION_ATTRIBUTES,
 } from './helper/filterHelper';
+import countries from 'shared/constants/countries.js';
 import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages.js';
 
 /**
@@ -217,6 +218,17 @@ export function useConversationFilterContext() {
       filterOperators: equalityOperators.value,
       attributeModel: 'additional',
     },
+    {
+      attributeKey: CONVERSATION_ATTRIBUTES.COUNTRY_CODE,
+      value: CONVERSATION_ATTRIBUTES.COUNTRY_CODE,
+      attributeName: t('FILTER.ATTRIBUTES.COUNTRY_NAME'),
+      label: t('FILTER.ATTRIBUTES.COUNTRY_NAME'),
+      inputType: 'searchSelect',
+      options: countries,
+      dataType: 'text',
+      filterOperators: equalityOperators.value,
+      attributeModel: 'additional',
+    },
     {
       attributeKey: CONVERSATION_ATTRIBUTES.REFERER,
       value: CONVERSATION_ATTRIBUTES.REFERER,

app/javascript/dashboard/components-next/sidebar/Sidebar.vue

@@ -1,11 +1,12 @@
 <script setup>
-import { h, ref, computed, onMounted } from 'vue';
+import { h, computed, onMounted } from 'vue';
 import { provideSidebarContext } from './provider';
 import { useAccount } from 'dashboard/composables/useAccount';
 import { useKbd } from 'dashboard/composables/utils/useKbd';
 import { useMapGetter } from 'dashboard/composables/store';
 import { useStore } from 'vuex';
 import { useI18n } from 'vue-i18n';
+import { useStorage } from '@vueuse/core';
 import { useSidebarKeyboardShortcuts } from './useSidebarKeyboardShortcuts';
 import { vOnClickOutside } from '@vueuse/components';
 import { emitter } from 'shared/helpers/mitt';
@@ -15,6 +16,7 @@ import Button from 'dashboard/components-next/button/Button.vue';
 import SidebarGroup from './SidebarGroup.vue';
 import SidebarProfileMenu from './SidebarProfileMenu.vue';
 import SidebarChangelogCard from './SidebarChangelogCard.vue';
+import YearInReviewBanner from '../year-in-review/YearInReviewBanner.vue';
 import ChannelLeaf from './ChannelLeaf.vue';
 import SidebarAccountSwitcher from './SidebarAccountSwitcher.vue';
 import Logo from 'next/icon/Logo.vue';
@@ -53,7 +55,14 @@ const toggleShortcutModalFn = show => {
 
 useSidebarKeyboardShortcuts(toggleShortcutModalFn);
 
-const expandedItem = ref(null);
+// We're using localStorage to store the expanded item in the sidebar
+// This helps preserve context when navigating between portal and dashboard layouts
+// and also when the user refreshes the page
+const expandedItem = useStorage(
+  'next-sidebar-expanded-item',
+  null,
+  sessionStorage
+);
 
 const setExpandedItem = name => {
   expandedItem.value = expandedItem.value === name ? null : name;
@@ -484,12 +493,6 @@ const menuItems = computed(() => {
           icon: 'i-lucide-briefcase',
           to: accountScopedRoute('general_settings_index'),
         },
-        // {
-        //   name: 'Settings Captain',
-        //   label: t('SIDEBAR.CAPTAIN_AI'),
-        //   icon: 'i-woot-captain',
-        //   to: accountScopedRoute('captain_settings_index'),
-        // },
         {
           name: 'Settings Agents',
           label: t('SIDEBAR.AGENTS'),
@@ -660,6 +663,7 @@ const menuItems = computed(() => {
       <div
         class="pointer-events-none absolute inset-x-0 -top-[31px] h-8 bg-gradient-to-t from-n-solid-2 to-transparent"
       />
+      <YearInReviewBanner />
       <SidebarChangelogCard
         v-if="isOnChatwootCloud && !isACustomBrandedInstance"
       />

app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue

@@ -1,5 +1,5 @@
 <script setup>
-import { computed, onMounted, watch, nextTick } from 'vue';
+import { computed, onMounted, nextTick } from 'vue';
 import { useSidebarContext } from './provider';
 import { useRoute, useRouter } from 'vue-router';
 import Policy from 'dashboard/components/policy.vue';
@@ -126,16 +126,6 @@ onMounted(async () => {
     setExpandedItem(props.name);
   }
 });
-
-watch(
-  hasActiveChild,
-  hasNewActiveChild => {
-    if (hasNewActiveChild && !isExpanded.value) {
-      setExpandedItem(props.name);
-    }
-  },
-  { once: true }
-);
 </script>
 
 <!-- eslint-disable-next-line vue/no-root-v-if -->

app/javascript/dashboard/components-next/sidebar/SidebarProfileMenu.vue

@@ -1,11 +1,13 @@
 <script setup>
-import { computed } from 'vue';
+import { ref, computed } from 'vue';
 import Auth from 'dashboard/api/auth';
 import { useMapGetter } from 'dashboard/composables/store';
 import { useI18n } from 'vue-i18n';
+import { useUISettings } from 'dashboard/composables/useUISettings';
 import Avatar from 'next/avatar/Avatar.vue';
 import SidebarProfileMenuStatus from './SidebarProfileMenuStatus.vue';
 import { FEATURE_FLAGS } from 'dashboard/featureFlags';
+import YearInReviewModal from 'dashboard/components-next/year-in-review/YearInReviewModal.vue';
 
 import {
   DropdownContainer,
@@ -22,6 +24,7 @@ defineOptions({
 });
 
 const { t } = useI18n();
+const { uiSettings } = useUISettings();
 
 const currentUser = useMapGetter('getCurrentUser');
 const currentUserAvailability = useMapGetter('getCurrentUserAvailability');
@@ -31,6 +34,29 @@ const isFeatureEnabledonAccount = useMapGetter(
   'accounts/isFeatureEnabledonAccount'
 );
 
+const showYearInReviewModal = ref(false);
+
+const bannerClosedKey = computed(() => {
+  return `yir_closed_${accountId.value}_2025`;
+});
+
+const isBannerClosed = computed(() => {
+  return uiSettings.value?.[bannerClosedKey.value] === true;
+});
+
+const showYearInReviewMenuItem = computed(() => {
+  return isBannerClosed.value;
+});
+
+const openYearInReviewModal = () => {
+  showYearInReviewModal.value = true;
+  emit('close');
+};
+
+const closeYearInReviewModal = () => {
+  showYearInReviewModal.value = false;
+};
+
 const showChatSupport = computed(() => {
   return (
     isFeatureEnabledonAccount.value(
@@ -42,6 +68,13 @@ const showChatSupport = computed(() => {
 
 const menuItems = computed(() => {
   return [
+    {
+      show: showYearInReviewMenuItem.value,
+      showOnCustomBrandedInstance: false,
+      label: t('SIDEBAR_ITEMS.YEAR_IN_REVIEW'),
+      icon: 'i-lucide-gift',
+      click: openYearInReviewModal,
+    },
     {
       show: showChatSupport.value,
       showOnCustomBrandedInstance: false,
@@ -157,4 +190,9 @@ const allowedMenuItems = computed(() => {
       </template>
     </DropdownBody>
   </DropdownContainer>
+
+  <YearInReviewModal
+    :show="showYearInReviewModal"
+    @close="closeYearInReviewModal"
+  />
 </template>

app/javascript/dashboard/components-next/taginput/TagInput.vue

@@ -230,7 +230,7 @@ const handleBlur = e => emit('blur', e);
         v-if="showDropdownMenu"
         :menu-items="filteredMenuItems"
         :is-searching="isLoading"
-        class="ltr:left-0 rtl:right-0 z-[100] top-8 overflow-y-auto max-h-56 w-[inherit] max-w-md dark:!outline-n-slate-5"
+        class="ltr:left-0 rtl:right-0 z-[100] top-8 overflow-y-auto max-h-60 w-[inherit] max-w-md dark:!outline-n-slate-5"
         @action="handleDropdownAction"
       />
     </div>

app/javascript/dashboard/components/ui/DatePicker/DatePicker.vue

@@ -206,14 +206,10 @@ const emitDateRange = () => {
     emit('dateRangeChanged', [selectedStartDate.value, selectedEndDate.value]);
   }
 };
-
-const closeDatePicker = () => {
-  showDatePicker.value = false;
-};
 </script>
 
 <template>
-  <div v-on-clickaway="closeDatePicker" class="relative font-inter">
+  <div class="relative font-inter">
     <DatePickerButton
       :selected-start-date="selectedStartDate"
       :selected-end-date="selectedEndDate"

app/javascript/dashboard/components/widgets/ShowMore.vue

@@ -38,7 +38,7 @@ const toggleShowMore = () => {
     <button
       v-if="text.length > limit"
       class="text-n-brand !p-0 !border-0 align-top"
-      @click.stop="toggleShowMore"
+      @click="toggleShowMore"
     >
       {{ buttonLabel }}
     </button>

app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue

@@ -45,7 +45,6 @@ import {
   removeSignature,
   getEffectiveChannelType,
 } from 'dashboard/helper/editorHelper';
-import { isFileTypeAllowedForChannel } from 'shared/helpers/FileHelper';
 
 import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
 import { LocalStorage } from 'shared/helpers/localStorage';
@@ -638,25 +637,6 @@ export default {
       // Filter valid files (non-zero size)
       Array.from(e.clipboardData.files)
         .filter(file => file.size > 0)
-        .filter(file => {
-          const isAllowed = isFileTypeAllowedForChannel(file, {
-            channelType: this.channelType || this.inbox?.channel_type,
-            medium: this.inbox?.medium,
-            conversationType: this.conversationType,
-            isInstagramChannel: this.isAnInstagramChannel,
-            isOnPrivateNote: this.isOnPrivateNote,
-          });
-
-          if (!isAllowed) {
-            useAlert(
-              this.$t('CONVERSATION.FILE_TYPE_NOT_SUPPORTED', {
-                fileName: file.name,
-              })
-            );
-          }
-
-          return isAllowed;
-        })
         .forEach(file => {
           const { name, type, size } = file;
           this.onFileUpload({ name, type, size, file });

app/javascript/dashboard/components/widgets/conversation/advancedFilterItems/index.js

@@ -78,6 +78,14 @@ const filterTypes = [
     filterOperators: OPERATOR_TYPES_1,
     attributeModel: 'additional',
   },
+  {
+    attributeKey: 'country_code',
+    attributeI18nKey: 'COUNTRY_NAME',
+    inputType: 'search_select',
+    dataType: 'text',
+    filterOperators: OPERATOR_TYPES_1,
+    attributeModel: 'additional',
+  },
   {
     attributeKey: 'referer',
     attributeI18nKey: 'REFERER_LINK',
@@ -163,6 +171,10 @@ export const filterAttributeGroups = [
         key: 'browser_language',
         i18nKey: 'BROWSER_LANGUAGE',
       },
+      {
+        key: 'country_code',
+        i18nKey: 'COUNTRY_NAME',
+      },
       {
         key: 'referer',
         i18nKey: 'REFERER_LINK',

app/javascript/dashboard/composables/useAI.js

@@ -8,7 +8,6 @@ import { useAlert, useTrack } from 'dashboard/composables';
 import { useI18n } from 'vue-i18n';
 import { OPEN_AI_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 import OpenAPI from 'dashboard/api/integrations/openapi';
-import { frontendURL } from 'dashboard/helper/URLHelper';
 
 /**
  * Cleans and normalizes a list of labels.
@@ -156,8 +155,6 @@ export function useAI() {
     }
   };
 
-  const accountId = computed(() => getters.getCurrentAccountId.value);
-
   /**
    * Processes an AI event, such as rephrasing content.
    * @param {string} [type='rephrase'] - The type of AI event to process.
@@ -176,29 +173,11 @@ export function useAI() {
       } = result;
       return generatedMessage;
     } catch (error) {
-      const errorData = error.response?.data;
+      const errorData = error.response.data.error;
       const errorMessage =
         errorData?.error?.message ||
-        errorData?.error ||
         t('INTEGRATION_SETTINGS.OPEN_AI.GENERATE_ERROR');
-
-      const errorType = errorData?.error_type;
-      if (errorType === 'rate_limit') {
-        useAlert(t('INTEGRATION_SETTINGS.OPEN_AI.RATE_LIMIT_ERROR'), {
-          duration: 5000,
-        });
-      } else if (errorType === 'auth') {
-        useAlert(t('INTEGRATION_SETTINGS.OPEN_AI.AUTH_ERROR'), {
-          type: 'link',
-          to: frontendURL(
-            `accounts/${accountId.value}/settings/integrations/openai`
-          ),
-          message: t('INTEGRATION_SETTINGS.OPEN_AI.GO_TO_SETTINGS'),
-          duration: 5000,
-        });
-      } else {
-        useAlert(errorMessage);
-      }
+      useAlert(errorMessage);
       return '';
     }
   };

app/javascript/dashboard/composables/useIntegrationHook.js

@@ -57,14 +57,6 @@ export const useIntegrationHook = integrationId => {
     return integrationType.value === 'single';
   });
 
-  /**
-   * Whether any hook needs reauthorization (e.g., API key issues)
-   * @type {import('vue').ComputedRef<boolean>}
-   */
-  const hookNeedsReauthorization = computed(() => {
-    return integration.value.hooks?.some(hook => hook.reauthorization_required);
-  });
-
   return {
     integration,
     integrationType,
@@ -72,6 +64,5 @@ export const useIntegrationHook = integrationId => {
     isIntegrationSingle,
     isHookTypeInbox,
     hasConnectedHooks,
-    hookNeedsReauthorization,
   };
 };

app/javascript/dashboard/constants/editor.js

@@ -237,11 +237,10 @@ export const MARKDOWN_PATTERNS = [
     patterns: [{ pattern: /`([^`]+)`/g, replacement: '$1' }],
   },
   {
-    type: 'link', // PM: link
+    type: 'link', // PM: link, eg: [text](url) or <url>
     patterns: [
       { pattern: /\[([^\]]+)\]\([^)]+\)/g, replacement: '$1' }, // [text](url) -> text
-      { pattern: /<([a-zA-Z][a-zA-Z0-9+.-]*:[^\s>]+)>/g, replacement: '$1' }, // <https://...>, <mailto:...>, <tel:...>, <ftp://...>, etc
-      { pattern: /<([^\s@]+@[^\s@>]+)>/g, replacement: '$1' }, // <user@example.com> -> user@example.com
+      { pattern: /<(https?:\/\/[^>]+)>/g, replacement: '$1' }, // <url> -> url (autolinks)
     ],
   },
 ];

app/javascript/dashboard/helper/AnalyticsHelper/index.js

@@ -1,4 +1,4 @@
-import * as amplitude from '@amplitude/analytics-browser';
+import posthog from 'posthog-js';
 
 /**
  * AnalyticsHelper class to initialize and track user analytics
@@ -26,10 +26,12 @@ export class AnalyticsHelper {
       return;
     }
 
-    amplitude.init(this.analyticsToken, {
-      defaultTracking: false,
+    posthog.init(this.analyticsToken, {
+      api_host: 'https://app.posthog.com',
+      capture_pageview: false,
+      persistence: 'localStorage+cookie',
     });
-    this.analytics = amplitude;
+    this.analytics = posthog;
   }
 
   /**
@@ -43,26 +45,20 @@ export class AnalyticsHelper {
     }
 
     this.user = user;
-    this.analytics.setUserId(`user-${this.user.id.toString()}`);
-
-    const identifyEvent = new amplitude.Identify();
-    identifyEvent.set('email', this.user.email);
-    identifyEvent.set('name', this.user.name);
-    identifyEvent.set('avatar', this.user.avatar_url);
-    this.analytics.identify(identifyEvent);
+    this.analytics.identify(this.user.id.toString(), {
+      email: this.user.email,
+      name: this.user.name,
+      avatar: this.user.avatar_url,
+    });
 
     const { accounts, account_id: accountId } = this.user;
     const [currentAccount] = accounts.filter(
       account => account.id === accountId
     );
     if (currentAccount) {
-      const groupId = `account-${currentAccount.id.toString()}`;
-
-      this.analytics.setGroup('company', groupId);
-
-      const groupIdentify = new amplitude.Identify();
-      groupIdentify.set('name', currentAccount.name);
-      this.analytics.groupIdentify('company', groupId, groupIdentify);
+      this.analytics.group('company', currentAccount.id.toString(), {
+        name: currentAccount.name,
+      });
     }
   }
 
@@ -76,21 +72,20 @@ export class AnalyticsHelper {
     if (!this.analytics) {
       return;
     }
-    this.analytics.track(eventName, properties);
+    this.analytics.capture(eventName, properties);
   }
 
   /**
    * Track the page views
    * @function
-   * @param {string} pageName - Page name
-   * @param {Object} [properties={}] - Page view properties
+   * @param {Object} params - Page view properties
    */
-  page(pageName, properties = {}) {
+  page(params) {
     if (!this.analytics) {
       return;
     }
 
-    this.analytics.track('$pageview', { pageName, ...properties });
+    this.analytics.capture('$pageview', params);
   }
 }
 

app/javascript/dashboard/helper/AnalyticsHelper/specs/helper.spec.js

@@ -1,15 +1,12 @@
 import helperObject, { AnalyticsHelper } from '../';
 
-vi.mock('@amplitude/analytics-browser', () => ({
-  init: vi.fn(),
-  setUserId: vi.fn(),
-  identify: vi.fn(),
-  setGroup: vi.fn(),
-  groupIdentify: vi.fn(),
-  track: vi.fn(),
-  Identify: vi.fn(() => ({
-    set: vi.fn(),
-  })),
+vi.mock('posthog-js', () => ({
+  default: {
+    init: vi.fn(),
+    identify: vi.fn(),
+    capture: vi.fn(),
+    group: vi.fn(),
+  },
 }));
 
 describe('helperObject', () => {
@@ -25,12 +22,12 @@ describe('AnalyticsHelper', () => {
   });
 
   describe('init', () => {
-    it('should initialize amplitude with the correct token', async () => {
+    it('should initialize posthog with the correct token', async () => {
       await analyticsHelper.init();
       expect(analyticsHelper.analytics).not.toBe(null);
     });
 
-    it('should not initialize amplitude if token is not provided', async () => {
+    it('should not initialize posthog if token is not provided', async () => {
       analyticsHelper = new AnalyticsHelper();
       await analyticsHelper.init();
       expect(analyticsHelper.analytics).toBe(null);
@@ -39,15 +36,10 @@ describe('AnalyticsHelper', () => {
 
   describe('identify', () => {
     beforeEach(() => {
-      analyticsHelper.analytics = {
-        setUserId: vi.fn(),
-        identify: vi.fn(),
-        setGroup: vi.fn(),
-        groupIdentify: vi.fn(),
-      };
+      analyticsHelper.analytics = { identify: vi.fn(), group: vi.fn() };
     });
 
-    it('should call setUserId and identify on amplitude with correct arguments', () => {
+    it('should call identify on posthog with correct arguments', () => {
       analyticsHelper.identify({
         id: 123,
         email: 'test@example.com',
@@ -57,18 +49,19 @@ describe('AnalyticsHelper', () => {
         account_id: 1,
       });
 
-      expect(analyticsHelper.analytics.setUserId).toHaveBeenCalledWith(
-        'user-123'
-      );
-      expect(analyticsHelper.analytics.identify).toHaveBeenCalled();
-      expect(analyticsHelper.analytics.setGroup).toHaveBeenCalledWith(
+      expect(analyticsHelper.analytics.identify).toHaveBeenCalledWith('123', {
+        email: 'test@example.com',
+        name: 'Test User',
+        avatar: 'avatar_url',
+      });
+      expect(analyticsHelper.analytics.group).toHaveBeenCalledWith(
         'company',
-        'account-1'
+        '1',
+        { name: 'Account 1' }
       );
-      expect(analyticsHelper.analytics.groupIdentify).toHaveBeenCalled();
     });
 
-    it('should call identify on amplitude without group', () => {
+    it('should call identify on posthog without group', () => {
       analyticsHelper.identify({
         id: 123,
         email: 'test@example.com',
@@ -78,10 +71,10 @@ describe('AnalyticsHelper', () => {
         account_id: 5,
       });
 
-      expect(analyticsHelper.analytics.setGroup).not.toHaveBeenCalled();
+      expect(analyticsHelper.analytics.group).not.toHaveBeenCalled();
     });
 
-    it('should not call analytics methods if analytics is null', () => {
+    it('should not call analytics.page if analytics is null', () => {
       analyticsHelper.analytics = null;
       analyticsHelper.identify({});
       expect(analyticsHelper.analytics).toBe(null);
@@ -90,27 +83,27 @@ describe('AnalyticsHelper', () => {
 
   describe('track', () => {
     beforeEach(() => {
-      analyticsHelper.analytics = { track: vi.fn() };
+      analyticsHelper.analytics = { capture: vi.fn() };
       analyticsHelper.user = { id: 123 };
     });
 
-    it('should call track on amplitude with correct arguments', () => {
+    it('should call capture on posthog with correct arguments', () => {
       analyticsHelper.track('Test Event', { prop1: 'value1', prop2: 'value2' });
-      expect(analyticsHelper.analytics.track).toHaveBeenCalledWith(
+      expect(analyticsHelper.analytics.capture).toHaveBeenCalledWith(
         'Test Event',
         { prop1: 'value1', prop2: 'value2' }
       );
     });
 
-    it('should call track on amplitude with default properties', () => {
+    it('should call capture on posthog with default properties', () => {
       analyticsHelper.track('Test Event');
-      expect(analyticsHelper.analytics.track).toHaveBeenCalledWith(
+      expect(analyticsHelper.analytics.capture).toHaveBeenCalledWith(
         'Test Event',
         {}
       );
     });
 
-    it('should not call track on amplitude if analytics is not initialized', () => {
+    it('should not call capture on posthog if analytics is not initialized', () => {
       analyticsHelper.analytics = null;
       analyticsHelper.track('Test Event', { prop1: 'value1', prop2: 'value2' });
       expect(analyticsHelper.analytics).toBe(null);
@@ -119,25 +112,24 @@ describe('AnalyticsHelper', () => {
 
   describe('page', () => {
     beforeEach(() => {
-      analyticsHelper.analytics = { track: vi.fn() };
+      analyticsHelper.analytics = { capture: vi.fn() };
     });
 
-    it('should call the track method for pageview with the correct arguments', () => {
-      const pageName = 'home';
-      const properties = {
-        path: '/test',
-        name: 'home',
+    it('should call the capture method for pageview with the correct arguments', () => {
+      const params = {
+        name: 'Test page',
+        url: '/test',
       };
-      analyticsHelper.page(pageName, properties);
-      expect(analyticsHelper.analytics.track).toHaveBeenCalledWith(
+      analyticsHelper.page(params);
+      expect(analyticsHelper.analytics.capture).toHaveBeenCalledWith(
         '$pageview',
-        { pageName: 'home', path: '/test', name: 'home' }
+        params
       );
     });
 
-    it('should not call analytics.track if analytics is null', () => {
+    it('should not call analytics.capture if analytics is null', () => {
       analyticsHelper.analytics = null;
-      analyticsHelper.page('home');
+      analyticsHelper.page();
       expect(analyticsHelper.analytics).toBe(null);
     });
   });

app/javascript/dashboard/helper/editorHelper.js

@@ -38,14 +38,9 @@ export function extractTextFromMarkdown(markdown) {
  *
  * @param {string} markdown - markdown text to process
  * @param {string} channelType - The channel type to check supported formatting
- * @param {boolean} cleanWhitespace - Whether to clean up extra whitespace and blank lines (default: true for signatures)
  * @returns {string} - The markdown with unsupported formatting removed
  */
-export function stripUnsupportedMarkdown(
-  markdown,
-  channelType,
-  cleanWhitespace = true
-) {
+export function stripUnsupportedSignatureMarkdown(markdown, channelType) {
   if (!markdown) return '';
 
   const { marks = [], nodes = [] } = FORMATTING[channelType] || {};
@@ -60,9 +55,6 @@ export function stripUnsupportedMarkdown(
     );
   }, markdown);
 
-  if (!cleanWhitespace) return result;
-
-  // Clean whitespace for signatures
   return result
     .split('\n')
     .map(line => line.trim())
@@ -163,7 +155,7 @@ export function getEffectiveChannelType(channelType, medium) {
 export function appendSignature(body, signature, channelType) {
   // Strip only unsupported formatting based on channel capabilities
   const preparedSignature = channelType
-    ? stripUnsupportedMarkdown(signature, channelType)
+    ? stripUnsupportedSignatureMarkdown(signature, channelType)
     : signature;
   const cleanedSignature = cleanSignature(preparedSignature);
   // if signature is already present, return body
@@ -186,7 +178,7 @@ export function appendSignature(body, signature, channelType) {
 export function removeSignature(body, signature, channelType) {
   // Build unique list of signature variants to try
   const channelStripped = channelType
-    ? cleanSignature(stripUnsupportedMarkdown(signature, channelType))
+    ? cleanSignature(stripUnsupportedSignatureMarkdown(signature, channelType))
     : null;
   const signaturesToTry = [
     cleanSignature(signature),

app/javascript/dashboard/helper/emailQuoteExtractor.js

@@ -1,5 +1,3 @@
-import DOMPurify from 'dompurify';
-
 // Quote detection strategies
 const QUOTE_INDICATORS = [
   '.gmail_quote_container',
@@ -31,7 +29,7 @@ export class EmailQuoteExtractor {
   static extractQuotes(htmlContent) {
     // Create a temporary DOM element to parse HTML
     const tempDiv = document.createElement('div');
-    tempDiv.innerHTML = DOMPurify.sanitize(htmlContent);
+    tempDiv.innerHTML = htmlContent;
 
     // Remove elements matching class selectors
     QUOTE_INDICATORS.forEach(selector => {
@@ -58,7 +56,7 @@ export class EmailQuoteExtractor {
    */
   static hasQuotes(htmlContent) {
     const tempDiv = document.createElement('div');
-    tempDiv.innerHTML = DOMPurify.sanitize(htmlContent);
+    tempDiv.innerHTML = htmlContent;
 
     // Check for class-based quotes
     // eslint-disable-next-line no-restricted-syntax

app/javascript/dashboard/helper/featureHelper.js

@@ -20,7 +20,6 @@ const FEATURE_HELP_URLS = {
   webhook: 'https://chwt.app/hc/webhooks',
   billing: 'https://chwt.app/pricing',
   saml: 'https://chwt.app/hc/saml',
-  captain_billing: 'https://chwt.app/hc/captain_billing',
 };
 
 export function getHelpUrlForFeature(featureName) {

app/javascript/dashboard/helper/quotedEmailHelper.js

@@ -1,5 +1,4 @@
 import { format, parseISO, isValid as isValidDate } from 'date-fns';
-import DOMPurify from 'dompurify';
 
 /**
  * Extracts plain text from HTML content
@@ -14,7 +13,7 @@ export const extractPlainTextFromHtml = html => {
     return html.replace(/<[^>]*>/g, ' ');
   }
   const tempDiv = document.createElement('div');
-  tempDiv.innerHTML = DOMPurify.sanitize(html);
+  tempDiv.innerHTML = html;
   return tempDiv.textContent || tempDiv.innerText || '';
 };
 

app/javascript/dashboard/helper/specs/editorHelper.spec.js

@@ -5,7 +5,7 @@ import {
   replaceSignature,
   cleanSignature,
   extractTextFromMarkdown,
-  stripUnsupportedMarkdown,
+  stripUnsupportedSignatureMarkdown,
   insertAtCursor,
   findNodeToInsertImage,
   setURLWithQueryAndSize,
@@ -145,19 +145,25 @@ describe('appendSignature', () => {
   });
 });
 
-describe('stripUnsupportedMarkdown', () => {
+describe('stripUnsupportedSignatureMarkdown', () => {
   const richSignature =
     '**Bold** _italic_ [link](http://example.com) ![](http://localhost:3000/image.png)';
 
   it('keeps all formatting for Email channel (supports image, link, strong, em)', () => {
-    const result = stripUnsupportedMarkdown(richSignature, 'Channel::Email');
+    const result = stripUnsupportedSignatureMarkdown(
+      richSignature,
+      'Channel::Email'
+    );
     expect(result).toContain('**Bold**');
     expect(result).toContain('_italic_');
     expect(result).toContain('[link](http://example.com)');
     expect(result).toContain('![](http://localhost:3000/image.png)');
   });
   it('strips images but keeps bold/italic for Api channel', () => {
-    const result = stripUnsupportedMarkdown(richSignature, 'Channel::Api');
+    const result = stripUnsupportedSignatureMarkdown(
+      richSignature,
+      'Channel::Api'
+    );
     expect(result).toContain('**Bold**');
     expect(result).toContain('_italic_');
     expect(result).toContain('link'); // link text kept
@@ -165,14 +171,20 @@ describe('stripUnsupportedMarkdown', () => {
     expect(result).not.toContain('![]('); // image removed
   });
   it('strips images but keeps bold/italic/link for Telegram channel', () => {
-    const result = stripUnsupportedMarkdown(richSignature, 'Channel::Telegram');
+    const result = stripUnsupportedSignatureMarkdown(
+      richSignature,
+      'Channel::Telegram'
+    );
     expect(result).toContain('**Bold**');
     expect(result).toContain('_italic_');
     expect(result).toContain('[link](http://example.com)');
     expect(result).not.toContain('![](');
   });
   it('strips all formatting for SMS channel', () => {
-    const result = stripUnsupportedMarkdown(richSignature, 'Channel::Sms');
+    const result = stripUnsupportedSignatureMarkdown(
+      richSignature,
+      'Channel::Sms'
+    );
     expect(result).toContain('Bold');
     expect(result).toContain('italic');
     expect(result).toContain('link');
@@ -182,52 +194,8 @@ describe('stripUnsupportedMarkdown', () => {
     expect(result).not.toContain('![](');
   });
   it('returns empty string for empty input', () => {
-    expect(stripUnsupportedMarkdown('', 'Channel::Api')).toBe('');
-    expect(stripUnsupportedMarkdown(null, 'Channel::Api')).toBe('');
-  });
-
-  describe('with cleanWhitespace parameter', () => {
-    const textWithWhitespace =
-      '**Bold** text\n\nWith multiple\n\nLine breaks\n\n  And spaces  ';
-
-    it('cleans whitespace when cleanWhitespace=true (default)', () => {
-      const result = stripUnsupportedMarkdown(
-        textWithWhitespace,
-        'Channel::Api',
-        true
-      );
-      expect(result).toBe(
-        '**Bold** text\nWith multiple\nLine breaks\nAnd spaces'
-      );
-      expect(result).not.toContain('\n\n');
-      expect(result).not.toContain('  ');
-    });
-
-    it('preserves whitespace when cleanWhitespace=false', () => {
-      const result = stripUnsupportedMarkdown(
-        textWithWhitespace,
-        'Channel::Api',
-        false
-      );
-      expect(result).toContain('\n\n');
-      expect(result).toContain('  And spaces  ');
-      expect(result).toBe(
-        '**Bold** text\n\nWith multiple\n\nLine breaks\n\n  And spaces  '
-      );
-    });
-
-    it('strips formatting but preserves whitespace for messages', () => {
-      const messageWithFormatting = '**Bold**\n\n`code`\n\nNormal text';
-      const result = stripUnsupportedMarkdown(
-        messageWithFormatting,
-        'Channel::Sms',
-        false
-      );
-      expect(result).toBe('Bold\n\ncode\n\nNormal text');
-      expect(result).toContain('\n\n');
-      expect(result).not.toContain('**');
-      expect(result).not.toContain('`');
-    });
+    expect(stripUnsupportedSignatureMarkdown('', 'Channel::Api')).toBe('');
+    expect(stripUnsupportedSignatureMarkdown(null, 'Channel::Api')).toBe('');
   });
 });
 
@@ -933,17 +901,6 @@ describe('stripUnsupportedFormatting', () => {
       expect(stripUnsupportedFormatting(content, fullSchema)).toBe(content);
     });
 
-    it('preserves various URI scheme autolinks', () => {
-      const content =
-        'Email <mailto:user@example.com> or call <tel:+1234567890>';
-      expect(stripUnsupportedFormatting(content, fullSchema)).toBe(content);
-    });
-
-    it('preserves email autolinks', () => {
-      const content = 'Contact us at <support@chatwoot.com>';
-      expect(stripUnsupportedFormatting(content, fullSchema)).toBe(content);
-    });
-
     it('preserves lists when schema supports them', () => {
       const content = '- item 1\n- item 2\n1. first\n2. second';
       expect(stripUnsupportedFormatting(content, fullSchema)).toBe(content);
@@ -1027,26 +984,6 @@ describe('stripUnsupportedFormatting', () => {
       expect(stripUnsupportedFormatting(content, emptySchema)).toBe(expected);
     });
 
-    it('converts URI scheme autolinks to plain text', () => {
-      const content =
-        'Email <mailto:support@example.com> or call <tel:+1234567890>';
-      const expected =
-        'Email mailto:support@example.com or call tel:+1234567890';
-      expect(stripUnsupportedFormatting(content, emptySchema)).toBe(expected);
-    });
-
-    it('converts email autolinks to plain text', () => {
-      const content = 'Reach us at <admin@chatwoot.com> for help';
-      const expected = 'Reach us at admin@chatwoot.com for help';
-      expect(stripUnsupportedFormatting(content, emptySchema)).toBe(expected);
-    });
-
-    it('handles mixed autolink types', () => {
-      const content = 'Visit <https://example.com> or email <info@example.com>';
-      const expected = 'Visit https://example.com or email info@example.com';
-      expect(stripUnsupportedFormatting(content, emptySchema)).toBe(expected);
-    });
-
     it('strips bullet list markers', () => {
       expect(
         stripUnsupportedFormatting('- item 1\n- item 2', emptySchema)

app/javascript/dashboard/helper/specs/emailQuoteExtractor.spec.js

@@ -96,58 +96,4 @@ describe('EmailQuoteExtractor', () => {
   it('detects quotes for trailing blockquotes even when signatures follow text', () => {
     expect(EmailQuoteExtractor.hasQuotes(EMAIL_WITH_SIGNATURE)).toBe(true);
   });
-
-  describe('HTML sanitization', () => {
-    it('removes onerror handlers from img tags in extractQuotes', () => {
-      const maliciousHtml = '<p>Hello</p><img src="x" onerror="alert(1)">';
-      const cleanedHtml = EmailQuoteExtractor.extractQuotes(maliciousHtml);
-
-      expect(cleanedHtml).not.toContain('onerror');
-      expect(cleanedHtml).toContain('<p>Hello</p>');
-    });
-
-    it('removes onerror handlers from img tags in hasQuotes', () => {
-      const maliciousHtml = '<p>Hello</p><img src="x" onerror="alert(1)">';
-      // Should not throw and should safely check for quotes
-      const result = EmailQuoteExtractor.hasQuotes(maliciousHtml);
-      expect(result).toBe(false);
-    });
-
-    it('removes script tags in extractQuotes', () => {
-      const maliciousHtml =
-        '<p>Content</p><script>alert("xss")</script><p>More</p>';
-      const cleanedHtml = EmailQuoteExtractor.extractQuotes(maliciousHtml);
-
-      expect(cleanedHtml).not.toContain('<script');
-      expect(cleanedHtml).not.toContain('alert');
-      expect(cleanedHtml).toContain('<p>Content</p>');
-      expect(cleanedHtml).toContain('<p>More</p>');
-    });
-
-    it('removes onclick handlers in extractQuotes', () => {
-      const maliciousHtml = '<p onclick="alert(1)">Click me</p>';
-      const cleanedHtml = EmailQuoteExtractor.extractQuotes(maliciousHtml);
-
-      expect(cleanedHtml).not.toContain('onclick');
-      expect(cleanedHtml).toContain('Click me');
-    });
-
-    it('removes javascript: URLs in extractQuotes', () => {
-      const maliciousHtml = '<a href="javascript:alert(1)">Link</a>';
-      const cleanedHtml = EmailQuoteExtractor.extractQuotes(maliciousHtml);
-
-      // eslint-disable-next-line no-script-url
-      expect(cleanedHtml).not.toContain('javascript:');
-      expect(cleanedHtml).toContain('Link');
-    });
-
-    it('removes encoded payloads with event handlers in extractQuotes', () => {
-      const maliciousHtml =
-        '<img src="x" id="PHNjcmlwdD5hbGVydCgxKTwvc2NyaXB0Pg==" onerror="eval(atob(this.id))">';
-      const cleanedHtml = EmailQuoteExtractor.extractQuotes(maliciousHtml);
-
-      expect(cleanedHtml).not.toContain('onerror');
-      expect(cleanedHtml).not.toContain('eval');
-    });
-  });
 });

app/javascript/dashboard/helper/specs/quotedEmailHelper.spec.js

@@ -33,26 +33,6 @@ describe('quotedEmailHelper', () => {
       expect(result).toContain('Line 1');
       expect(result).toContain('Line 2');
     });
-
-    it('sanitizes onerror handlers from img tags', () => {
-      const html = '<p>Hello</p><img src="x" onerror="alert(1)">';
-      const result = extractPlainTextFromHtml(html);
-      expect(result).toBe('Hello');
-    });
-
-    it('sanitizes script tags', () => {
-      const html = '<p>Safe</p><script>alert(1)</script><p>Content</p>';
-      const result = extractPlainTextFromHtml(html);
-      expect(result).toContain('Safe');
-      expect(result).toContain('Content');
-      expect(result).not.toContain('alert');
-    });
-
-    it('sanitizes onclick handlers', () => {
-      const html = '<p onclick="alert(1)">Click me</p>';
-      const result = extractPlainTextFromHtml(html);
-      expect(result).toBe('Click me');
-    });
   });
 
   describe('getEmailSenderName', () => {

app/javascript/dashboard/i18n/locale/am/companies.json

@@ -6,8 +6,7 @@
       "OPTIONS": {
         "NAME": "Name",
         "DOMAIN": "Domain",
-        "CREATED_AT": "Created at",
-        "CONTACTS_COUNT": "Contacts count"
+        "CREATED_AT": "Created at"
       }
     },
     "ORDER": {

app/javascript/dashboard/i18n/locale/am/contentTemplates.json

@@ -28,7 +28,6 @@
       "TYPES": {
         "MEDIA": "Media",
         "QUICK_REPLY": "Quick Reply",
-        "CALL_TO_ACTION": "Call to Action",
         "TEXT": "Text"
       }
     },

app/javascript/dashboard/i18n/locale/am/conversation.json

@@ -275,16 +275,6 @@
     "SIDEBAR": {
       "CONTACT": "Contact",
       "COPILOT": "Copilot"
-    },
-    "VOICE_WIDGET": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
-      "REJECT_CALL": "Reject",
-      "JOIN_CALL": "Join call",
-      "END_CALL": "End call"
     }
   },
   "EMAIL_TRANSCRIPT": {

app/javascript/dashboard/i18n/locale/am/inboxMgmt.json

@@ -808,35 +808,6 @@
         "LABEL": "Message",
         "PLACEHOLDER": "Please enter a message to show users with the form"
       },
-      "BUTTON_TEXT": {
-        "LABEL": "Button text",
-        "PLACEHOLDER": "Please rate us"
-      },
-      "LANGUAGE": {
-        "LABEL": "Language",
-        "PLACEHOLDER": "Select template language"
-      },
-      "MESSAGE_PREVIEW": {
-        "LABEL": "Message preview",
-        "TOOLTIP": "This may vary slightly when rendered on WhatsApp's platform."
-      },
-      "TEMPLATE_STATUS": {
-        "APPROVED": "Approved by WhatsApp",
-        "PENDING": "Pending WhatsApp approval",
-        "REJECTED": "Meta rejected the template",
-        "DEFAULT": "Needs WhatsApp approval",
-        "NOT_FOUND": "The template does not exist in the Meta platform."
-      },
-      "TEMPLATE_CREATION": {
-        "SUCCESS_MESSAGE": "WhatsApp template created successfully and sent for approval",
-        "ERROR_MESSAGE": "Failed to create WhatsApp template"
-      },
-      "TEMPLATE_UPDATE_DIALOG": {
-        "TITLE": "Edit survey details",
-        "DESCRIPTION": "We will delete the previous template and make a new one which will be sent again for WhatsApp approval",
-        "CONFIRM": "Create new template",
-        "CANCEL": "Go back"
-      },
       "SURVEY_RULE": {
         "LABEL": "Survey rule",
         "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@@ -848,7 +819,6 @@
         "SELECT_PLACEHOLDER": "select labels"
       },
       "NOTE": "Note: CSAT surveys are sent only once per conversation",
-      "WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.",
       "API": {
         "SUCCESS_MESSAGE": "CSAT settings updated successfully",
         "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."

app/javascript/dashboard/i18n/locale/am/search.json

@@ -1,7 +1,7 @@
 {
   "SEARCH": {
     "TABS": {
-      "ALL": "All results",
+      "ALL": "All",
       "CONTACTS": "Contacts",
       "CONVERSATIONS": "Conversations",
       "MESSAGES": "Messages",
@@ -19,50 +19,14 @@
     "LOADING_DATA": "Loading",
     "EMPTY_STATE": "No {item} found for query '{query}'",
     "EMPTY_STATE_FULL": "No results found for query '{query}'",
-    "PLACEHOLDER_KEYBINDING": "/to focus",
+    "PLACEHOLDER_KEYBINDING": "/ to focus",
     "INPUT_PLACEHOLDER": "Type 3 or more characters to search",
-    "RECENT_SEARCHES": "Recent searches",
-    "CLEAR_ALL": "Clear all",
-    "MOST_RECENT": "Most recent",
     "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results. ",
     "BOT_LABEL": "Bot",
     "READ_MORE": "Read more",
-    "READ_LESS": "Read less",
     "WROTE": "wrote:",
-    "FROM": "From",
-    "EMAIL": "Email",
-    "EMAIL_SUBJECT": "Subject",
-    "PRIVATE": "Private note",
-    "TRANSCRIPT": "Transcript",
-    "CREATED_AT": "created {time}",
-    "UPDATED_AT": "updated {time}",
-    "SORT_BY": {
-      "RELEVANCE": "Relevance"
-    },
-    "DATE_RANGE": {
-      "LAST_7_DAYS": "Last 7 days",
-      "LAST_30_DAYS": "Last 30 days",
-      "LAST_60_DAYS": "Last 60 days",
-      "LAST_90_DAYS": "Last 90 days",
-      "CUSTOM_RANGE": "Custom range:",
-      "CREATED_BETWEEN": "Created between",
-      "AND": "and",
-      "APPLY": "Apply",
-      "BEFORE_DATE": "Before {date}",
-      "AFTER_DATE": "After {date}",
-      "TIME_RANGE": "Filter by time",
-      "CLEAR_FILTER": "Clear filter"
-    },
-    "FILTERS": {
-      "FILTER_MESSAGE": "Filter messages by:",
-      "FROM": "Sender",
-      "IN": "Inbox",
-      "AGENTS": "Agents",
-      "CONTACTS": "Contacts",
-      "INBOXES": "Inboxes",
-      "NO_AGENTS": "No agents found",
-      "NO_CONTACTS": "Start by searching to see results",
-      "NO_INBOXES": "No inboxes found"
-    }
+    "FROM": "from",
+    "EMAIL": "email",
+    "EMAIL_SUBJECT": "subject"
   }
 }

app/javascript/dashboard/i18n/locale/ar/companies.json

@@ -6,8 +6,7 @@
       "OPTIONS": {
         "NAME": "الاسم",
         "DOMAIN": "النطاق",
-        "CREATED_AT": "تم إنشاؤها في",
-        "CONTACTS_COUNT": "Contacts count"
+        "CREATED_AT": "تم إنشاؤها في"
       }
     },
     "ORDER": {

app/javascript/dashboard/i18n/locale/ar/contentTemplates.json

@@ -28,7 +28,6 @@
       "TYPES": {
         "MEDIA": "Media",
         "QUICK_REPLY": "Quick Reply",
-        "CALL_TO_ACTION": "Call to Action",
         "TEXT": "النص"
       }
     },

app/javascript/dashboard/i18n/locale/ar/conversation.json

@@ -275,16 +275,6 @@
     "SIDEBAR": {
       "CONTACT": "جهات الاتصال",
       "COPILOT": "Copilot"
-    },
-    "VOICE_WIDGET": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
-      "REJECT_CALL": "Reject",
-      "JOIN_CALL": "Join call",
-      "END_CALL": "End call"
     }
   },
   "EMAIL_TRANSCRIPT": {

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -808,35 +808,6 @@
         "LABEL": "رسالة",
         "PLACEHOLDER": "Please enter a message to show users with the form"
       },
-      "BUTTON_TEXT": {
-        "LABEL": "Button text",
-        "PLACEHOLDER": "Please rate us"
-      },
-      "LANGUAGE": {
-        "LABEL": "اللغة",
-        "PLACEHOLDER": "Select template language"
-      },
-      "MESSAGE_PREVIEW": {
-        "LABEL": "Message preview",
-        "TOOLTIP": "This may vary slightly when rendered on WhatsApp's platform."
-      },
-      "TEMPLATE_STATUS": {
-        "APPROVED": "Approved by WhatsApp",
-        "PENDING": "Pending WhatsApp approval",
-        "REJECTED": "Meta rejected the template",
-        "DEFAULT": "Needs WhatsApp approval",
-        "NOT_FOUND": "The template does not exist in the Meta platform."
-      },
-      "TEMPLATE_CREATION": {
-        "SUCCESS_MESSAGE": "WhatsApp template created successfully and sent for approval",
-        "ERROR_MESSAGE": "Failed to create WhatsApp template"
-      },
-      "TEMPLATE_UPDATE_DIALOG": {
-        "TITLE": "Edit survey details",
-        "DESCRIPTION": "We will delete the previous template and make a new one which will be sent again for WhatsApp approval",
-        "CONFIRM": "Create new template",
-        "CANCEL": "العودة للخلف"
-      },
       "SURVEY_RULE": {
         "LABEL": "Survey rule",
         "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@@ -848,7 +819,6 @@
         "SELECT_PLACEHOLDER": "select labels"
       },
       "NOTE": "Note: CSAT surveys are sent only once per conversation",
-      "WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.",
       "API": {
         "SUCCESS_MESSAGE": "CSAT settings updated successfully",
         "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."

app/javascript/dashboard/i18n/locale/ar/search.json

@@ -1,7 +1,7 @@
 {
   "SEARCH": {
     "TABS": {
-      "ALL": "All results",
+      "ALL": "الكل",
       "CONTACTS": "جهات الاتصال",
       "CONVERSATIONS": "المحادثات",
       "MESSAGES": "الرسائل",
@@ -19,50 +19,14 @@
     "LOADING_DATA": "جار التحميل",
     "EMPTY_STATE": "لم يتم العثور على {item} للطلب '{query}'",
     "EMPTY_STATE_FULL": "لم يتم العثور على نتائج للطلب '{query}'",
-    "PLACEHOLDER_KEYBINDING": "/للتركيز",
+    "PLACEHOLDER_KEYBINDING": "/ للتركيز",
     "INPUT_PLACEHOLDER": "أكتب 3 أحرف أو أكثر للبحث",
-    "RECENT_SEARCHES": "Recent searches",
-    "CLEAR_ALL": "Clear all",
-    "MOST_RECENT": "Most recent",
     "EMPTY_STATE_DEFAULT": "البحث عن طريق معرف المحادثة أو البريد الإلكتروني أو رقم الهاتف أو الرسائل للحصول على نتائج بحث أفضل. ",
     "BOT_LABEL": "رد آلي",
     "READ_MORE": "اقرأ المزيد",
-    "READ_LESS": "Read less",
     "WROTE": "كتب:",
     "FROM": "من",
     "EMAIL": "البريد الإلكتروني",
-    "EMAIL_SUBJECT": "الموضوع",
-    "PRIVATE": "Private note",
-    "TRANSCRIPT": "Transcript",
-    "CREATED_AT": "created {time}",
-    "UPDATED_AT": "updated {time}",
-    "SORT_BY": {
-      "RELEVANCE": "Relevance"
-    },
-    "DATE_RANGE": {
-      "LAST_7_DAYS": "آخر 7 أيام",
-      "LAST_30_DAYS": "آخر 30 يوماً",
-      "LAST_60_DAYS": "آخر 60 يوماً",
-      "LAST_90_DAYS": "آخر 90 يوماً",
-      "CUSTOM_RANGE": "Custom range:",
-      "CREATED_BETWEEN": "Created between",
-      "AND": "و",
-      "APPLY": "تطبيق",
-      "BEFORE_DATE": "Before {date}",
-      "AFTER_DATE": "After {date}",
-      "TIME_RANGE": "Filter by time",
-      "CLEAR_FILTER": "Clear filter"
-    },
-    "FILTERS": {
-      "FILTER_MESSAGE": "Filter messages by:",
-      "FROM": "المرسل",
-      "IN": "صندوق الوارد",
-      "AGENTS": "الوكلاء",
-      "CONTACTS": "جهات الاتصال",
-      "INBOXES": "قنوات التواصل",
-      "NO_AGENTS": "لم يتم العثور على وكلاء",
-      "NO_CONTACTS": "Start by searching to see results",
-      "NO_INBOXES": "No inboxes found"
-    }
+    "EMAIL_SUBJECT": "الموضوع"
   }
 }

app/javascript/dashboard/i18n/locale/az/companies.json

@@ -6,8 +6,7 @@
       "OPTIONS": {
         "NAME": "Name",
         "DOMAIN": "Domain",
-        "CREATED_AT": "Created at",
-        "CONTACTS_COUNT": "Contacts count"
+        "CREATED_AT": "Created at"
       }
     },
     "ORDER": {

app/javascript/dashboard/i18n/locale/az/contentTemplates.json

@@ -28,7 +28,6 @@
       "TYPES": {
         "MEDIA": "Media",
         "QUICK_REPLY": "Quick Reply",
-        "CALL_TO_ACTION": "Call to Action",
         "TEXT": "Text"
       }
     },

app/javascript/dashboard/i18n/locale/az/conversation.json

@@ -275,16 +275,6 @@
     "SIDEBAR": {
       "CONTACT": "Contact",
       "COPILOT": "Copilot"
-    },
-    "VOICE_WIDGET": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
-      "REJECT_CALL": "Reject",
-      "JOIN_CALL": "Join call",
-      "END_CALL": "End call"
     }
   },
   "EMAIL_TRANSCRIPT": {

app/javascript/dashboard/i18n/locale/az/inboxMgmt.json

@@ -808,35 +808,6 @@
         "LABEL": "Message",
         "PLACEHOLDER": "Please enter a message to show users with the form"
       },
-      "BUTTON_TEXT": {
-        "LABEL": "Button text",
-        "PLACEHOLDER": "Please rate us"
-      },
-      "LANGUAGE": {
-        "LABEL": "Language",
-        "PLACEHOLDER": "Select template language"
-      },
-      "MESSAGE_PREVIEW": {
-        "LABEL": "Message preview",
-        "TOOLTIP": "This may vary slightly when rendered on WhatsApp's platform."
-      },
-      "TEMPLATE_STATUS": {
-        "APPROVED": "Approved by WhatsApp",
-        "PENDING": "Pending WhatsApp approval",
-        "REJECTED": "Meta rejected the template",
-        "DEFAULT": "Needs WhatsApp approval",
-        "NOT_FOUND": "The template does not exist in the Meta platform."
-      },
-      "TEMPLATE_CREATION": {
-        "SUCCESS_MESSAGE": "WhatsApp template created successfully and sent for approval",
-        "ERROR_MESSAGE": "Failed to create WhatsApp template"
-      },
-      "TEMPLATE_UPDATE_DIALOG": {
-        "TITLE": "Edit survey details",
-        "DESCRIPTION": "We will delete the previous template and make a new one which will be sent again for WhatsApp approval",
-        "CONFIRM": "Create new template",
-        "CANCEL": "Go back"
-      },
       "SURVEY_RULE": {
         "LABEL": "Survey rule",
         "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@@ -848,7 +819,6 @@
         "SELECT_PLACEHOLDER": "select labels"
       },
       "NOTE": "Note: CSAT surveys are sent only once per conversation",
-      "WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.",
       "API": {
         "SUCCESS_MESSAGE": "CSAT settings updated successfully",
         "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."

app/javascript/dashboard/i18n/locale/az/search.json

@@ -1,7 +1,7 @@
 {
   "SEARCH": {
     "TABS": {
-      "ALL": "All results",
+      "ALL": "All",
       "CONTACTS": "Contacts",
       "CONVERSATIONS": "Conversations",
       "MESSAGES": "Messages",
@@ -19,50 +19,14 @@
     "LOADING_DATA": "Loading",
     "EMPTY_STATE": "No {item} found for query '{query}'",
     "EMPTY_STATE_FULL": "No results found for query '{query}'",
-    "PLACEHOLDER_KEYBINDING": "/to focus",
+    "PLACEHOLDER_KEYBINDING": "/ to focus",
     "INPUT_PLACEHOLDER": "Type 3 or more characters to search",
-    "RECENT_SEARCHES": "Recent searches",
-    "CLEAR_ALL": "Clear all",
-    "MOST_RECENT": "Most recent",
     "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results. ",
     "BOT_LABEL": "Bot",
     "READ_MORE": "Read more",
-    "READ_LESS": "Read less",
     "WROTE": "wrote:",
-    "FROM": "From",
-    "EMAIL": "Email",
-    "EMAIL_SUBJECT": "Subject",
-    "PRIVATE": "Private note",
-    "TRANSCRIPT": "Transcript",
-    "CREATED_AT": "created {time}",
-    "UPDATED_AT": "updated {time}",
-    "SORT_BY": {
-      "RELEVANCE": "Relevance"
-    },
-    "DATE_RANGE": {
-      "LAST_7_DAYS": "Last 7 days",
-      "LAST_30_DAYS": "Last 30 days",
-      "LAST_60_DAYS": "Last 60 days",
-      "LAST_90_DAYS": "Last 90 days",
-      "CUSTOM_RANGE": "Custom range:",
-      "CREATED_BETWEEN": "Created between",
-      "AND": "and",
-      "APPLY": "Apply",
-      "BEFORE_DATE": "Before {date}",
-      "AFTER_DATE": "After {date}",
-      "TIME_RANGE": "Filter by time",
-      "CLEAR_FILTER": "Clear filter"
-    },
-    "FILTERS": {
-      "FILTER_MESSAGE": "Filter messages by:",
-      "FROM": "Sender",
-      "IN": "Inbox",
-      "AGENTS": "Agents",
-      "CONTACTS": "Contacts",
-      "INBOXES": "Inboxes",
-      "NO_AGENTS": "No agents found",
-      "NO_CONTACTS": "Start by searching to see results",
-      "NO_INBOXES": "No inboxes found"
-    }
+    "FROM": "from",
+    "EMAIL": "email",
+    "EMAIL_SUBJECT": "subject"
   }
 }

app/javascript/dashboard/i18n/locale/bg/companies.json

@@ -6,8 +6,7 @@
       "OPTIONS": {
         "NAME": "Име",
         "DOMAIN": "Domain",
-        "CREATED_AT": "Създаден в",
-        "CONTACTS_COUNT": "Contacts count"
+        "CREATED_AT": "Създаден в"
       }
     },
     "ORDER": {

app/javascript/dashboard/i18n/locale/bg/contentTemplates.json

@@ -28,7 +28,6 @@
       "TYPES": {
         "MEDIA": "Media",
         "QUICK_REPLY": "Quick Reply",
-        "CALL_TO_ACTION": "Call to Action",
         "TEXT": "Text"
       }
     },

app/javascript/dashboard/i18n/locale/bg/conversation.json

@@ -275,16 +275,6 @@
     "SIDEBAR": {
       "CONTACT": "Контакт",
       "COPILOT": "Copilot"
-    },
-    "VOICE_WIDGET": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
-      "REJECT_CALL": "Reject",
-      "JOIN_CALL": "Join call",
-      "END_CALL": "End call"
     }
   },
   "EMAIL_TRANSCRIPT": {

app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json

@@ -808,35 +808,6 @@
         "LABEL": "Съобщение",
         "PLACEHOLDER": "Please enter a message to show users with the form"
       },
-      "BUTTON_TEXT": {
-        "LABEL": "Button text",
-        "PLACEHOLDER": "Please rate us"
-      },
-      "LANGUAGE": {
-        "LABEL": "Language",
-        "PLACEHOLDER": "Select template language"
-      },
-      "MESSAGE_PREVIEW": {
-        "LABEL": "Message preview",
-        "TOOLTIP": "This may vary slightly when rendered on WhatsApp's platform."
-      },
-      "TEMPLATE_STATUS": {
-        "APPROVED": "Approved by WhatsApp",
-        "PENDING": "Pending WhatsApp approval",
-        "REJECTED": "Meta rejected the template",
-        "DEFAULT": "Needs WhatsApp approval",
-        "NOT_FOUND": "The template does not exist in the Meta platform."
-      },
-      "TEMPLATE_CREATION": {
-        "SUCCESS_MESSAGE": "WhatsApp template created successfully and sent for approval",
-        "ERROR_MESSAGE": "Failed to create WhatsApp template"
-      },
-      "TEMPLATE_UPDATE_DIALOG": {
-        "TITLE": "Edit survey details",
-        "DESCRIPTION": "We will delete the previous template and make a new one which will be sent again for WhatsApp approval",
-        "CONFIRM": "Create new template",
-        "CANCEL": "Go back"
-      },
       "SURVEY_RULE": {
         "LABEL": "Survey rule",
         "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@@ -848,7 +819,6 @@
         "SELECT_PLACEHOLDER": "select labels"
       },
       "NOTE": "Note: CSAT surveys are sent only once per conversation",
-      "WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.",
       "API": {
         "SUCCESS_MESSAGE": "CSAT settings updated successfully",
         "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."

app/javascript/dashboard/i18n/locale/bg/search.json

@@ -1,7 +1,7 @@
 {
   "SEARCH": {
     "TABS": {
-      "ALL": "All results",
+      "ALL": "Всички",
       "CONTACTS": "Контакти",
       "CONVERSATIONS": "Разговори",
       "MESSAGES": "Messages",
@@ -19,50 +19,14 @@
     "LOADING_DATA": "Loading",
     "EMPTY_STATE": "No {item} found for query '{query}'",
     "EMPTY_STATE_FULL": "No results found for query '{query}'",
-    "PLACEHOLDER_KEYBINDING": "/to focus",
+    "PLACEHOLDER_KEYBINDING": "/ to focus",
     "INPUT_PLACEHOLDER": "Search messages, contacts or conversations",
-    "RECENT_SEARCHES": "Recent searches",
-    "CLEAR_ALL": "Clear all",
-    "MOST_RECENT": "Most recent",
     "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results.",
     "BOT_LABEL": "Бот",
     "READ_MORE": "Read more",
-    "READ_LESS": "Read less",
     "WROTE": "wrote:",
-    "FROM": "From",
-    "EMAIL": "Email",
-    "EMAIL_SUBJECT": "Subject",
-    "PRIVATE": "Private note",
-    "TRANSCRIPT": "Transcript",
-    "CREATED_AT": "created {time}",
-    "UPDATED_AT": "updated {time}",
-    "SORT_BY": {
-      "RELEVANCE": "Relevance"
-    },
-    "DATE_RANGE": {
-      "LAST_7_DAYS": "Last 7 days",
-      "LAST_30_DAYS": "Last 30 days",
-      "LAST_60_DAYS": "Last 60 days",
-      "LAST_90_DAYS": "Last 90 days",
-      "CUSTOM_RANGE": "Custom range:",
-      "CREATED_BETWEEN": "Created between",
-      "AND": "and",
-      "APPLY": "Apply",
-      "BEFORE_DATE": "Before {date}",
-      "AFTER_DATE": "After {date}",
-      "TIME_RANGE": "Filter by time",
-      "CLEAR_FILTER": "Clear filter"
-    },
-    "FILTERS": {
-      "FILTER_MESSAGE": "Filter messages by:",
-      "FROM": "Sender",
-      "IN": "Входяща кутия",
-      "AGENTS": "Агенти",
-      "CONTACTS": "Контакти",
-      "INBOXES": "Inboxes",
-      "NO_AGENTS": "Няма намерени агенти",
-      "NO_CONTACTS": "Start by searching to see results",
-      "NO_INBOXES": "No inboxes found"
-    }
+    "FROM": "от",
+    "EMAIL": "имейл",
+    "EMAIL_SUBJECT": "тема"
   }
 }

app/javascript/dashboard/i18n/locale/bn/companies.json

@@ -6,8 +6,7 @@
       "OPTIONS": {
         "NAME": "Name",
         "DOMAIN": "Domain",
-        "CREATED_AT": "Created at",
-        "CONTACTS_COUNT": "Contacts count"
+        "CREATED_AT": "Created at"
       }
     },
     "ORDER": {

app/javascript/dashboard/i18n/locale/bn/contentTemplates.json

@@ -28,7 +28,6 @@
       "TYPES": {
         "MEDIA": "Media",
         "QUICK_REPLY": "Quick Reply",
-        "CALL_TO_ACTION": "Call to Action",
         "TEXT": "Text"
       }
     },

app/javascript/dashboard/i18n/locale/bn/conversation.json

@@ -275,16 +275,6 @@
     "SIDEBAR": {
       "CONTACT": "Contact",
       "COPILOT": "Copilot"
-    },
-    "VOICE_WIDGET": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
-      "REJECT_CALL": "Reject",
-      "JOIN_CALL": "Join call",
-      "END_CALL": "End call"
     }
   },
   "EMAIL_TRANSCRIPT": {

app/javascript/dashboard/i18n/locale/bn/inboxMgmt.json

@@ -808,35 +808,6 @@
         "LABEL": "Message",
         "PLACEHOLDER": "Please enter a message to show users with the form"
       },
-      "BUTTON_TEXT": {
-        "LABEL": "Button text",
-        "PLACEHOLDER": "Please rate us"
-      },
-      "LANGUAGE": {
-        "LABEL": "Language",
-        "PLACEHOLDER": "Select template language"
-      },
-      "MESSAGE_PREVIEW": {
-        "LABEL": "Message preview",
-        "TOOLTIP": "This may vary slightly when rendered on WhatsApp's platform."
-      },
-      "TEMPLATE_STATUS": {
-        "APPROVED": "Approved by WhatsApp",
-        "PENDING": "Pending WhatsApp approval",
-        "REJECTED": "Meta rejected the template",
-        "DEFAULT": "Needs WhatsApp approval",
-        "NOT_FOUND": "The template does not exist in the Meta platform."
-      },
-      "TEMPLATE_CREATION": {
-        "SUCCESS_MESSAGE": "WhatsApp template created successfully and sent for approval",
-        "ERROR_MESSAGE": "Failed to create WhatsApp template"
-      },
-      "TEMPLATE_UPDATE_DIALOG": {
-        "TITLE": "Edit survey details",
-        "DESCRIPTION": "We will delete the previous template and make a new one which will be sent again for WhatsApp approval",
-        "CONFIRM": "Create new template",
-        "CANCEL": "Go back"
-      },
       "SURVEY_RULE": {
         "LABEL": "Survey rule",
         "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@@ -848,7 +819,6 @@
         "SELECT_PLACEHOLDER": "select labels"
       },
       "NOTE": "Note: CSAT surveys are sent only once per conversation",
-      "WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.",
       "API": {
         "SUCCESS_MESSAGE": "CSAT settings updated successfully",
         "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."

app/javascript/dashboard/i18n/locale/bn/search.json

@@ -1,7 +1,7 @@
 {
   "SEARCH": {
     "TABS": {
-      "ALL": "All results",
+      "ALL": "All",
       "CONTACTS": "Contacts",
       "CONVERSATIONS": "Conversations",
       "MESSAGES": "Messages",
@@ -19,50 +19,14 @@
     "LOADING_DATA": "Loading",
     "EMPTY_STATE": "No {item} found for query '{query}'",
     "EMPTY_STATE_FULL": "No results found for query '{query}'",
-    "PLACEHOLDER_KEYBINDING": "/to focus",
+    "PLACEHOLDER_KEYBINDING": "/ to focus",
     "INPUT_PLACEHOLDER": "Type 3 or more characters to search",
-    "RECENT_SEARCHES": "Recent searches",
-    "CLEAR_ALL": "Clear all",
-    "MOST_RECENT": "Most recent",
     "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results. ",
     "BOT_LABEL": "Bot",
     "READ_MORE": "Read more",
-    "READ_LESS": "Read less",
     "WROTE": "wrote:",
-    "FROM": "From",
-    "EMAIL": "Email",
-    "EMAIL_SUBJECT": "Subject",
-    "PRIVATE": "Private note",
-    "TRANSCRIPT": "Transcript",
-    "CREATED_AT": "created {time}",
-    "UPDATED_AT": "updated {time}",
-    "SORT_BY": {
-      "RELEVANCE": "Relevance"
-    },
-    "DATE_RANGE": {
-      "LAST_7_DAYS": "Last 7 days",
-      "LAST_30_DAYS": "Last 30 days",
-      "LAST_60_DAYS": "Last 60 days",
-      "LAST_90_DAYS": "Last 90 days",
-      "CUSTOM_RANGE": "Custom range:",
-      "CREATED_BETWEEN": "Created between",
-      "AND": "and",
-      "APPLY": "Apply",
-      "BEFORE_DATE": "Before {date}",
-      "AFTER_DATE": "After {date}",
-      "TIME_RANGE": "Filter by time",
-      "CLEAR_FILTER": "Clear filter"
-    },
-    "FILTERS": {
-      "FILTER_MESSAGE": "Filter messages by:",
-      "FROM": "Sender",
-      "IN": "Inbox",
-      "AGENTS": "Agents",
-      "CONTACTS": "Contacts",
-      "INBOXES": "Inboxes",
-      "NO_AGENTS": "No agents found",
-      "NO_CONTACTS": "Start by searching to see results",
-      "NO_INBOXES": "No inboxes found"
-    }
+    "FROM": "from",
+    "EMAIL": "email",
+    "EMAIL_SUBJECT": "subject"
   }
 }

app/javascript/dashboard/i18n/locale/ca/companies.json

@@ -6,8 +6,7 @@
       "OPTIONS": {
         "NAME": "Nom",
         "DOMAIN": "Domini",
-        "CREATED_AT": "Creat per",
-        "CONTACTS_COUNT": "Contacts count"
+        "CREATED_AT": "Creat per"
       }
     },
     "ORDER": {

app/javascript/dashboard/i18n/locale/ca/contentTemplates.json

@@ -28,7 +28,6 @@
       "TYPES": {
         "MEDIA": "Media",
         "QUICK_REPLY": "Quick Reply",
-        "CALL_TO_ACTION": "Call to Action",
         "TEXT": "Llista"
       }
     },

app/javascript/dashboard/i18n/locale/ca/conversation.json

@@ -275,16 +275,6 @@
     "SIDEBAR": {
       "CONTACT": "Contacte",
       "COPILOT": "Copilot"
-    },
-    "VOICE_WIDGET": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
-      "REJECT_CALL": "Reject",
-      "JOIN_CALL": "Join call",
-      "END_CALL": "End call"
     }
   },
   "EMAIL_TRANSCRIPT": {

app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json

@@ -808,35 +808,6 @@
         "LABEL": "Missatge",
         "PLACEHOLDER": "Please enter a message to show users with the form"
       },
-      "BUTTON_TEXT": {
-        "LABEL": "Button text",
-        "PLACEHOLDER": "Please rate us"
-      },
-      "LANGUAGE": {
-        "LABEL": "Idioma",
-        "PLACEHOLDER": "Select template language"
-      },
-      "MESSAGE_PREVIEW": {
-        "LABEL": "Message preview",
-        "TOOLTIP": "This may vary slightly when rendered on WhatsApp's platform."
-      },
-      "TEMPLATE_STATUS": {
-        "APPROVED": "Approved by WhatsApp",
-        "PENDING": "Pending WhatsApp approval",
-        "REJECTED": "Meta rejected the template",
-        "DEFAULT": "Needs WhatsApp approval",
-        "NOT_FOUND": "The template does not exist in the Meta platform."
-      },
-      "TEMPLATE_CREATION": {
-        "SUCCESS_MESSAGE": "WhatsApp template created successfully and sent for approval",
-        "ERROR_MESSAGE": "Failed to create WhatsApp template"
-      },
-      "TEMPLATE_UPDATE_DIALOG": {
-        "TITLE": "Edit survey details",
-        "DESCRIPTION": "We will delete the previous template and make a new one which will be sent again for WhatsApp approval",
-        "CONFIRM": "Create new template",
-        "CANCEL": "Torna"
-      },
       "SURVEY_RULE": {
         "LABEL": "Survey rule",
         "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@@ -848,7 +819,6 @@
         "SELECT_PLACEHOLDER": "select labels"
       },
       "NOTE": "Note: CSAT surveys are sent only once per conversation",
-      "WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.",
       "API": {
         "SUCCESS_MESSAGE": "CSAT settings updated successfully",
         "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."

app/javascript/dashboard/i18n/locale/ca/search.json

@@ -1,7 +1,7 @@
 {
   "SEARCH": {
     "TABS": {
-      "ALL": "All results",
+      "ALL": "Totes",
       "CONTACTS": "Contactes",
       "CONVERSATIONS": "Converses",
       "MESSAGES": "Missatges",
@@ -19,50 +19,14 @@
     "LOADING_DATA": "Carregant",
     "EMPTY_STATE": "No s'ha trobat cap {item} per a la consulta '{query}'",
     "EMPTY_STATE_FULL": "No s'han trobat resultats per a la consulta '{query}'",
-    "PLACEHOLDER_KEYBINDING": "/centrar",
+    "PLACEHOLDER_KEYBINDING": "/ centrar",
     "INPUT_PLACEHOLDER": "Search messages, contacts or conversations",
-    "RECENT_SEARCHES": "Recent searches",
-    "CLEAR_ALL": "Esborrar tot",
-    "MOST_RECENT": "Most recent",
     "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results.",
     "BOT_LABEL": "Bot",
     "READ_MORE": "Llegir més",
-    "READ_LESS": "Read less",
     "WROTE": "va escriure:",
-    "FROM": "Des de",
-    "EMAIL": "Correu electrònic",
-    "EMAIL_SUBJECT": "Assumpte",
-    "PRIVATE": "Private note",
-    "TRANSCRIPT": "Transcript",
-    "CREATED_AT": "created {time}",
-    "UPDATED_AT": "updated {time}",
-    "SORT_BY": {
-      "RELEVANCE": "Relevance"
-    },
-    "DATE_RANGE": {
-      "LAST_7_DAYS": "Últims 7 dies",
-      "LAST_30_DAYS": "Últims 30 dies",
-      "LAST_60_DAYS": "Últims 60 dies",
-      "LAST_90_DAYS": "Últims 90 dies",
-      "CUSTOM_RANGE": "Custom range:",
-      "CREATED_BETWEEN": "Created between",
-      "AND": "and",
-      "APPLY": "Aplica",
-      "BEFORE_DATE": "Before {date}",
-      "AFTER_DATE": "After {date}",
-      "TIME_RANGE": "Filter by time",
-      "CLEAR_FILTER": "Esborra els filtres"
-    },
-    "FILTERS": {
-      "FILTER_MESSAGE": "Filter messages by:",
-      "FROM": "Remitent",
-      "IN": "Safata d'entrada",
-      "AGENTS": "Agents",
-      "CONTACTS": "Contactes",
-      "INBOXES": "Safates d'entrada",
-      "NO_AGENTS": "No s'han trobat agents",
-      "NO_CONTACTS": "Start by searching to see results",
-      "NO_INBOXES": "No inboxes found"
-    }
+    "FROM": "des de",
+    "EMAIL": "correu electrònic",
+    "EMAIL_SUBJECT": "assumpte"
   }
 }

app/javascript/dashboard/i18n/locale/cs/companies.json

@@ -6,8 +6,7 @@
       "OPTIONS": {
         "NAME": "Název",
         "DOMAIN": "Domain",
-        "CREATED_AT": "Vytvořeno",
-        "CONTACTS_COUNT": "Contacts count"
+        "CREATED_AT": "Vytvořeno"
       }
     },
     "ORDER": {

app/javascript/dashboard/i18n/locale/cs/contentTemplates.json

@@ -28,7 +28,6 @@
       "TYPES": {
         "MEDIA": "Media",
         "QUICK_REPLY": "Quick Reply",
-        "CALL_TO_ACTION": "Call to Action",
         "TEXT": "Text"
       }
     },

app/javascript/dashboard/i18n/locale/cs/conversation.json

@@ -275,16 +275,6 @@
     "SIDEBAR": {
       "CONTACT": "Contact",
       "COPILOT": "Copilot"
-    },
-    "VOICE_WIDGET": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
-      "REJECT_CALL": "Reject",
-      "JOIN_CALL": "Join call",
-      "END_CALL": "End call"
     }
   },
   "EMAIL_TRANSCRIPT": {

app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json

@@ -808,35 +808,6 @@
         "LABEL": "Zpráva",
         "PLACEHOLDER": "Please enter a message to show users with the form"
       },
-      "BUTTON_TEXT": {
-        "LABEL": "Button text",
-        "PLACEHOLDER": "Please rate us"
-      },
-      "LANGUAGE": {
-        "LABEL": "Language",
-        "PLACEHOLDER": "Select template language"
-      },
-      "MESSAGE_PREVIEW": {
-        "LABEL": "Message preview",
-        "TOOLTIP": "This may vary slightly when rendered on WhatsApp's platform."
-      },
-      "TEMPLATE_STATUS": {
-        "APPROVED": "Approved by WhatsApp",
-        "PENDING": "Pending WhatsApp approval",
-        "REJECTED": "Meta rejected the template",
-        "DEFAULT": "Needs WhatsApp approval",
-        "NOT_FOUND": "The template does not exist in the Meta platform."
-      },
-      "TEMPLATE_CREATION": {
-        "SUCCESS_MESSAGE": "WhatsApp template created successfully and sent for approval",
-        "ERROR_MESSAGE": "Failed to create WhatsApp template"
-      },
-      "TEMPLATE_UPDATE_DIALOG": {
-        "TITLE": "Edit survey details",
-        "DESCRIPTION": "We will delete the previous template and make a new one which will be sent again for WhatsApp approval",
-        "CONFIRM": "Create new template",
-        "CANCEL": "Go back"
-      },
       "SURVEY_RULE": {
         "LABEL": "Survey rule",
         "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@@ -848,7 +819,6 @@
         "SELECT_PLACEHOLDER": "select labels"
       },
       "NOTE": "Note: CSAT surveys are sent only once per conversation",
-      "WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.",
       "API": {
         "SUCCESS_MESSAGE": "CSAT settings updated successfully",
         "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."

app/javascript/dashboard/i18n/locale/cs/search.json

@@ -1,7 +1,7 @@
 {
   "SEARCH": {
     "TABS": {
-      "ALL": "All results",
+      "ALL": "Vše",
       "CONTACTS": "Kontakty",
       "CONVERSATIONS": "Konverzace",
       "MESSAGES": "Zprávy",
@@ -19,50 +19,14 @@
     "LOADING_DATA": "Loading",
     "EMPTY_STATE": "No {item} found for query '{query}'",
     "EMPTY_STATE_FULL": "No results found for query '{query}'",
-    "PLACEHOLDER_KEYBINDING": "/to focus",
+    "PLACEHOLDER_KEYBINDING": "/ to focus",
     "INPUT_PLACEHOLDER": "Search messages, contacts or conversations",
-    "RECENT_SEARCHES": "Recent searches",
-    "CLEAR_ALL": "Clear all",
-    "MOST_RECENT": "Most recent",
     "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results.",
     "BOT_LABEL": "Bot",
     "READ_MORE": "Read more",
-    "READ_LESS": "Read less",
     "WROTE": "wrote:",
-    "FROM": "Od",
-    "EMAIL": "E-mailová adresa",
-    "EMAIL_SUBJECT": "Předmět",
-    "PRIVATE": "Private note",
-    "TRANSCRIPT": "Transcript",
-    "CREATED_AT": "created {time}",
-    "UPDATED_AT": "updated {time}",
-    "SORT_BY": {
-      "RELEVANCE": "Relevance"
-    },
-    "DATE_RANGE": {
-      "LAST_7_DAYS": "Posledních 7 dní",
-      "LAST_30_DAYS": "Posledních 30 dní",
-      "LAST_60_DAYS": "Posledních 60 dní",
-      "LAST_90_DAYS": "Posledních 90 dní",
-      "CUSTOM_RANGE": "Custom range:",
-      "CREATED_BETWEEN": "Created between",
-      "AND": "and",
-      "APPLY": "Použít",
-      "BEFORE_DATE": "Before {date}",
-      "AFTER_DATE": "After {date}",
-      "TIME_RANGE": "Filter by time",
-      "CLEAR_FILTER": "Clear filter"
-    },
-    "FILTERS": {
-      "FILTER_MESSAGE": "Filter messages by:",
-      "FROM": "Sender",
-      "IN": "Inbox",
-      "AGENTS": "Agenti",
-      "CONTACTS": "Kontakty",
-      "INBOXES": "Schránky",
-      "NO_AGENTS": "Nenalezeni žádní agenti",
-      "NO_CONTACTS": "Start by searching to see results",
-      "NO_INBOXES": "No inboxes found"
-    }
+    "FROM": "od",
+    "EMAIL": "e-mailová adresa",
+    "EMAIL_SUBJECT": "předmět"
   }
 }

app/javascript/dashboard/i18n/locale/da/companies.json

@@ -6,8 +6,7 @@
       "OPTIONS": {
         "NAME": "Navn",
         "DOMAIN": "Domæne",
-        "CREATED_AT": "Oprettet den",
-        "CONTACTS_COUNT": "Contacts count"
+        "CREATED_AT": "Oprettet den"
       }
     },
     "ORDER": {

app/javascript/dashboard/i18n/locale/da/contentTemplates.json

@@ -28,7 +28,6 @@
       "TYPES": {
         "MEDIA": "Media",
         "QUICK_REPLY": "Quick Reply",
-        "CALL_TO_ACTION": "Call to Action",
         "TEXT": "Tekst"
       }
     },

app/javascript/dashboard/i18n/locale/da/conversation.json

@@ -275,16 +275,6 @@
     "SIDEBAR": {
       "CONTACT": "Kontakt",
       "COPILOT": "Copilot"
-    },
-    "VOICE_WIDGET": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
-      "REJECT_CALL": "Reject",
-      "JOIN_CALL": "Join call",
-      "END_CALL": "End call"
     }
   },
   "EMAIL_TRANSCRIPT": {

app/javascript/dashboard/i18n/locale/da/inboxMgmt.json

@@ -808,35 +808,6 @@
         "LABEL": "Besked",
         "PLACEHOLDER": "Please enter a message to show users with the form"
       },
-      "BUTTON_TEXT": {
-        "LABEL": "Button text",
-        "PLACEHOLDER": "Please rate us"
-      },
-      "LANGUAGE": {
-        "LABEL": "Sprog",
-        "PLACEHOLDER": "Select template language"
-      },
-      "MESSAGE_PREVIEW": {
-        "LABEL": "Message preview",
-        "TOOLTIP": "This may vary slightly when rendered on WhatsApp's platform."
-      },
-      "TEMPLATE_STATUS": {
-        "APPROVED": "Approved by WhatsApp",
-        "PENDING": "Pending WhatsApp approval",
-        "REJECTED": "Meta rejected the template",
-        "DEFAULT": "Needs WhatsApp approval",
-        "NOT_FOUND": "The template does not exist in the Meta platform."
-      },
-      "TEMPLATE_CREATION": {
-        "SUCCESS_MESSAGE": "WhatsApp template created successfully and sent for approval",
-        "ERROR_MESSAGE": "Failed to create WhatsApp template"
-      },
-      "TEMPLATE_UPDATE_DIALOG": {
-        "TITLE": "Edit survey details",
-        "DESCRIPTION": "We will delete the previous template and make a new one which will be sent again for WhatsApp approval",
-        "CONFIRM": "Create new template",
-        "CANCEL": "Gå tilbage"
-      },
       "SURVEY_RULE": {
         "LABEL": "Survey rule",
         "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@@ -848,7 +819,6 @@
         "SELECT_PLACEHOLDER": "select labels"
       },
       "NOTE": "Note: CSAT surveys are sent only once per conversation",
-      "WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.",
       "API": {
         "SUCCESS_MESSAGE": "CSAT settings updated successfully",
         "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."

app/javascript/dashboard/i18n/locale/da/search.json

@@ -1,7 +1,7 @@
 {
   "SEARCH": {
     "TABS": {
-      "ALL": "All results",
+      "ALL": "Alle",
       "CONTACTS": "Kontakter",
       "CONVERSATIONS": "Samtaler",
       "MESSAGES": "Beskeder",
@@ -19,50 +19,14 @@
     "LOADING_DATA": "Loading",
     "EMPTY_STATE": "No {item} found for query '{query}'",
     "EMPTY_STATE_FULL": "No results found for query '{query}'",
-    "PLACEHOLDER_KEYBINDING": "/to focus",
+    "PLACEHOLDER_KEYBINDING": "/ to focus",
     "INPUT_PLACEHOLDER": "Search messages, contacts or conversations",
-    "RECENT_SEARCHES": "Recent searches",
-    "CLEAR_ALL": "Clear all",
-    "MOST_RECENT": "Most recent",
     "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results.",
     "BOT_LABEL": "Bot",
     "READ_MORE": "Read more",
-    "READ_LESS": "Read less",
     "WROTE": "wrote:",
-    "FROM": "Fra",
-    "EMAIL": "E-mail",
-    "EMAIL_SUBJECT": "Emne",
-    "PRIVATE": "Private note",
-    "TRANSCRIPT": "Transcript",
-    "CREATED_AT": "created {time}",
-    "UPDATED_AT": "updated {time}",
-    "SORT_BY": {
-      "RELEVANCE": "Relevance"
-    },
-    "DATE_RANGE": {
-      "LAST_7_DAYS": "Seneste 7 dage",
-      "LAST_30_DAYS": "Seneste 30 dage",
-      "LAST_60_DAYS": "Seneste 60 dage",
-      "LAST_90_DAYS": "Seneste 90 dage",
-      "CUSTOM_RANGE": "Custom range:",
-      "CREATED_BETWEEN": "Created between",
-      "AND": "and",
-      "APPLY": "Anvend",
-      "BEFORE_DATE": "Before {date}",
-      "AFTER_DATE": "After {date}",
-      "TIME_RANGE": "Filter by time",
-      "CLEAR_FILTER": "Clear filter"
-    },
-    "FILTERS": {
-      "FILTER_MESSAGE": "Filter messages by:",
-      "FROM": "Afsender",
-      "IN": "Indbakke",
-      "AGENTS": "Agenter",
-      "CONTACTS": "Kontakter",
-      "INBOXES": "Indbakker",
-      "NO_AGENTS": "Ingen agenter fundet",
-      "NO_CONTACTS": "Start by searching to see results",
-      "NO_INBOXES": "No inboxes found"
-    }
+    "FROM": "fra",
+    "EMAIL": "e-mail",
+    "EMAIL_SUBJECT": "emne"
   }
 }

app/javascript/dashboard/i18n/locale/de/companies.json

@@ -6,8 +6,7 @@
       "OPTIONS": {
         "NAME": "Name",
         "DOMAIN": "Domain",
-        "CREATED_AT": "Erstellt am",
-        "CONTACTS_COUNT": "Contacts count"
+        "CREATED_AT": "Erstellt am"
       }
     },
     "ORDER": {

app/javascript/dashboard/i18n/locale/de/contentTemplates.json

@@ -28,7 +28,6 @@
       "TYPES": {
         "MEDIA": "Media",
         "QUICK_REPLY": "Quick Reply",
-        "CALL_TO_ACTION": "Call to Action",
         "TEXT": "Text"
       }
     },

app/javascript/dashboard/i18n/locale/de/conversation.json

@@ -275,16 +275,6 @@
     "SIDEBAR": {
       "CONTACT": "Kontakt",
       "COPILOT": "Copilot"
-    },
-    "VOICE_WIDGET": {
-      "INCOMING_CALL": "Eingehender Anruf",
-      "OUTGOING_CALL": "Ausgehender Anruf",
-      "CALL_IN_PROGRESS": "Anruf läuft",
-      "NOT_ANSWERED_YET": "Noch nicht beantwortet",
-      "HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
-      "REJECT_CALL": "Reject",
-      "JOIN_CALL": "Join call",
-      "END_CALL": "End call"
     }
   },
   "EMAIL_TRANSCRIPT": {

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -808,35 +808,6 @@
         "LABEL": "Nachricht",
         "PLACEHOLDER": "Please enter a message to show users with the form"
       },
-      "BUTTON_TEXT": {
-        "LABEL": "Button text",
-        "PLACEHOLDER": "Please rate us"
-      },
-      "LANGUAGE": {
-        "LABEL": "Sprache",
-        "PLACEHOLDER": "Select template language"
-      },
-      "MESSAGE_PREVIEW": {
-        "LABEL": "Message preview",
-        "TOOLTIP": "This may vary slightly when rendered on WhatsApp's platform."
-      },
-      "TEMPLATE_STATUS": {
-        "APPROVED": "Approved by WhatsApp",
-        "PENDING": "Pending WhatsApp approval",
-        "REJECTED": "Meta rejected the template",
-        "DEFAULT": "Needs WhatsApp approval",
-        "NOT_FOUND": "The template does not exist in the Meta platform."
-      },
-      "TEMPLATE_CREATION": {
-        "SUCCESS_MESSAGE": "WhatsApp template created successfully and sent for approval",
-        "ERROR_MESSAGE": "Failed to create WhatsApp template"
-      },
-      "TEMPLATE_UPDATE_DIALOG": {
-        "TITLE": "Edit survey details",
-        "DESCRIPTION": "We will delete the previous template and make a new one which will be sent again for WhatsApp approval",
-        "CONFIRM": "Create new template",
-        "CANCEL": "Zurück"
-      },
       "SURVEY_RULE": {
         "LABEL": "Survey rule",
         "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@@ -848,7 +819,6 @@
         "SELECT_PLACEHOLDER": "select labels"
       },
       "NOTE": "Note: CSAT surveys are sent only once per conversation",
-      "WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.",
       "API": {
         "SUCCESS_MESSAGE": "CSAT settings updated successfully",
         "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."

app/javascript/dashboard/i18n/locale/de/search.json

@@ -1,7 +1,7 @@
 {
   "SEARCH": {
     "TABS": {
-      "ALL": "All results",
+      "ALL": "Alle",
       "CONTACTS": "Kontakte",
       "CONVERSATIONS": "Gespräche",
       "MESSAGES": "Nachrichten",
@@ -19,50 +19,14 @@
     "LOADING_DATA": "Wird geladen",
     "EMPTY_STATE": "Keine {item} für Abfrage '{query} ' gefunden",
     "EMPTY_STATE_FULL": "Kein Ergebnis für Abfrage '{query} ' gefunden",
-    "PLACEHOLDER_KEYBINDING": "/fokussieren",
+    "PLACEHOLDER_KEYBINDING": "/ fokussieren",
     "INPUT_PLACEHOLDER": "Search messages, contacts or conversations",
-    "RECENT_SEARCHES": "Recent searches",
-    "CLEAR_ALL": "Alle löschen",
-    "MOST_RECENT": "Most recent",
     "EMPTY_STATE_DEFAULT": "Search by conversation id, email, phone number, messages for better search results.",
     "BOT_LABEL": "Bot",
     "READ_MORE": "Mehr erfahren",
-    "READ_LESS": "Read less",
     "WROTE": "schrieb:",
-    "FROM": "Von",
-    "EMAIL": "E-Mail",
-    "EMAIL_SUBJECT": "Betreff",
-    "PRIVATE": "Private note",
-    "TRANSCRIPT": "Transcript",
-    "CREATED_AT": "erstellt am {time}",
-    "UPDATED_AT": "updated {time}",
-    "SORT_BY": {
-      "RELEVANCE": "Relevance"
-    },
-    "DATE_RANGE": {
-      "LAST_7_DAYS": "Letzte 7 Tage",
-      "LAST_30_DAYS": "Letzte 30 Tage",
-      "LAST_60_DAYS": "Letzten 60 Tage",
-      "LAST_90_DAYS": "Letzten 90 Tage",
-      "CUSTOM_RANGE": "Custom range:",
-      "CREATED_BETWEEN": "Created between",
-      "AND": "und",
-      "APPLY": "Übernehmen",
-      "BEFORE_DATE": "Before {date}",
-      "AFTER_DATE": "After {date}",
-      "TIME_RANGE": "Filter by time",
-      "CLEAR_FILTER": "Filter löschen"
-    },
-    "FILTERS": {
-      "FILTER_MESSAGE": "Filter messages by:",
-      "FROM": "Absender",
-      "IN": "Posteingang",
-      "AGENTS": "Agenten",
-      "CONTACTS": "Kontakte",
-      "INBOXES": "Posteingänge",
-      "NO_AGENTS": "Keine Agenten gefunden",
-      "NO_CONTACTS": "Start by searching to see results",
-      "NO_INBOXES": "No inboxes found"
-    }
+    "FROM": "von",
+    "EMAIL": "e-Mail",
+    "EMAIL_SUBJECT": "betreff"
   }
 }

app/javascript/dashboard/i18n/locale/el/companies.json

@@ -6,8 +6,7 @@
       "OPTIONS": {
         "NAME": "Όνομα",
         "DOMAIN": "Domain",
-        "CREATED_AT": "Δημιουργήθηκε στις",
-        "CONTACTS_COUNT": "Contacts count"
+        "CREATED_AT": "Δημιουργήθηκε στις"
       }
     },
     "ORDER": {

app/javascript/dashboard/i18n/locale/el/contentTemplates.json

@@ -28,7 +28,6 @@
       "TYPES": {
         "MEDIA": "Media",
         "QUICK_REPLY": "Quick Reply",
-        "CALL_TO_ACTION": "Call to Action",
         "TEXT": "Κείμενο"
       }
     },

app/javascript/dashboard/i18n/locale/el/conversation.json

@@ -275,16 +275,6 @@
     "SIDEBAR": {
       "CONTACT": "Επαφές",
       "COPILOT": "Copilot"
-    },
-    "VOICE_WIDGET": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
-      "REJECT_CALL": "Reject",
-      "JOIN_CALL": "Join call",
-      "END_CALL": "End call"
     }
   },
   "EMAIL_TRANSCRIPT": {

app/javascript/dashboard/i18n/locale/el/inboxMgmt.json

@@ -808,35 +808,6 @@
         "LABEL": "Μήνυμα",
         "PLACEHOLDER": "Please enter a message to show users with the form"
       },
-      "BUTTON_TEXT": {
-        "LABEL": "Button text",
-        "PLACEHOLDER": "Please rate us"
-      },
-      "LANGUAGE": {
-        "LABEL": "Γλώσσα",
-        "PLACEHOLDER": "Select template language"
-      },
-      "MESSAGE_PREVIEW": {
-        "LABEL": "Message preview",
-        "TOOLTIP": "This may vary slightly when rendered on WhatsApp's platform."
-      },
-      "TEMPLATE_STATUS": {
-        "APPROVED": "Approved by WhatsApp",
-        "PENDING": "Pending WhatsApp approval",
-        "REJECTED": "Meta rejected the template",
-        "DEFAULT": "Needs WhatsApp approval",
-        "NOT_FOUND": "The template does not exist in the Meta platform."
-      },
-      "TEMPLATE_CREATION": {
-        "SUCCESS_MESSAGE": "WhatsApp template created successfully and sent for approval",
-        "ERROR_MESSAGE": "Failed to create WhatsApp template"
-      },
-      "TEMPLATE_UPDATE_DIALOG": {
-        "TITLE": "Edit survey details",
-        "DESCRIPTION": "We will delete the previous template and make a new one which will be sent again for WhatsApp approval",
-        "CONFIRM": "Create new template",
-        "CANCEL": "Πίσω"
-      },
       "SURVEY_RULE": {
         "LABEL": "Survey rule",
         "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@@ -848,7 +819,6 @@
         "SELECT_PLACEHOLDER": "select labels"
       },
       "NOTE": "Note: CSAT surveys are sent only once per conversation",
-      "WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.",
       "API": {
         "SUCCESS_MESSAGE": "CSAT settings updated successfully",
         "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."