tesT: claude

.circleci/config.yml

@@ -1,117 +1,117 @@
 version: 2.1
 orbs:
   node: circleci/node@6.1.0
+  ruby: circleci/ruby@2.1.0
 
-defaults: &defaults
-  working_directory: ~/build
-  machine:
-    image: ubuntu-2204:2024.05.1
-  resource_class: large
-  environment:
-    RAILS_LOG_TO_STDOUT: false
-    COVERAGE: true
-    LOG_LEVEL: warn
-  parallelism: 4
+executors:
+  app-executor:
+    machine:
+      image: ubuntu-2204:2024.05.1
+    resource_class: large
+    environment:
+      RAILS_LOG_TO_STDOUT: false
+      COVERAGE: true
+      LOG_LEVEL: warn
 
-jobs:
-  build:
-    <<: *defaults
+commands:
+  setup_dependencies:
     steps:
       - checkout
+      
+      # Setup Node with caching
       - node/install:
           node-version: '23.7'
       - node/install-pnpm
+      - restore_cache:
+          keys:
+            - pnpm-deps-v1-{{ checksum "pnpm-lock.yaml" }}
       - node/install-packages:
           pkg-manager: pnpm
           override-ci-command: pnpm i
-      - run: node --version
-      - run: pnpm --version
+      - save_cache:
+          key: pnpm-deps-v1-{{ checksum "pnpm-lock.yaml" }}
+          paths:
+            - node_modules
+      
+      # Setup Ruby with caching
+      - ruby/install:
+          version: '3.3.3'
+      - restore_cache:
+          keys:
+            - gem-cache-v1-{{ checksum "Gemfile.lock" }}
       - run:
-          name: Add PostgreSQL repository and update
+          name: Install Bundler and Gems
           command: |
-            sudo sh -c 'echo "deb http://apt.postgresql.org/pub/repos/apt/ $(lsb_release -cs)-pgdg main" > /etc/apt/sources.list.d/pgdg.list'
-            wget --quiet -O - https://www.postgresql.org/media/keys/ACCC4CF8.asc | sudo apt-key add -
-            sudo apt-get update -y
-
+            gem install bundler -v 2.5.16
+            bundle config set --local path 'vendor/bundle'
+            bundle install --jobs=4 --retry=3
+      - save_cache:
+          key: gem-cache-v1-{{ checksum "Gemfile.lock" }}
+          paths:
+            - vendor/bundle
+      
+      # Install system dependencies using a layer caching approach
+      - restore_cache:
+          keys:
+            - apt-cache-v1-{{ checksum ".circleci/apt-packages.txt" }}
+      - run:
+          name: Create apt packages list
+          command: |
+            mkdir -p .circleci
+            cat > .circleci/apt-packages.txt \<< EOF
+            libpq-dev
+            redis-server
+            postgresql-common
+            postgresql-16
+            postgresql-16-pgvector
+            build-essential
+            git
+            curl
+            libssl-dev
+            zlib1g-dev
+            libreadline-dev
+            libyaml-dev
+            openjdk-11-jdk
+            jq
+            software-properties-common
+            ca-certificates
+            imagemagick
+            libxml2-dev
+            libxslt1-dev
+            file
+            g++
+            gcc
+            autoconf
+            gnupg2
+            patch
+            ruby-dev
+            liblzma-dev
+            libgmp-dev
+            libncurses5-dev
+            libffi-dev
+            libgdbm6
+            libgdbm-dev
+            libvips
+            EOF
       - run:
           name: Install System Dependencies
           command: |
             sudo apt-get update
-            DEBIAN_FRONTEND=noninteractive sudo apt-get install -y \
-              libpq-dev \
-              redis-server \
-              postgresql-common \
-              postgresql-16 \
-              postgresql-16-pgvector \
-              build-essential \
-              git \
-              curl \
-              libssl-dev \
-              zlib1g-dev \
-              libreadline-dev \
-              libyaml-dev \
-              openjdk-11-jdk \
-              jq \
-              software-properties-common \
-              ca-certificates \
-              imagemagick \
-              libxml2-dev \
-              libxslt1-dev \
-              file \
-              g++ \
-              gcc \
-              autoconf \
-              gnupg2 \
-              patch \
-              ruby-dev \
-              liblzma-dev \
-              libgmp-dev \
-              libncurses5-dev \
-              libffi-dev \
-              libgdbm6 \
-              libgdbm-dev \
-              libvips
-
-      - run:
-          name: Install RVM and Ruby 3.3.3
-          command: |
-            sudo apt-get install -y gpg
-            gpg --keyserver hkp://keyserver.ubuntu.com --recv-keys 409B6B1796C275462A1703113804BB82D39DC0E3 7D2BAF1CF37B13E2069D6956105BD0E739499BDB
-            \curl -sSL https://get.rvm.io | bash -s stable
-            echo 'source ~/.rvm/scripts/rvm' >> $BASH_ENV
-            source ~/.rvm/scripts/rvm
-            rvm install "3.3.3"
-            rvm use 3.3.3 --default
-            gem install bundler -v 2.5.16
-
-      - run:
-          name: Install Application Dependencies
-          command: |
-            source ~/.rvm/scripts/rvm
-            bundle install
-            # pnpm install
-
-      - run:
-          name: Download cc-test-reporter
-          command: |
-            mkdir -p ~/tmp
-            curl -L https://codeclimate.com/downloads/test-reporter/test-reporter-latest-linux-amd64 > ~/tmp/cc-test-reporter
-            chmod +x ~/tmp/cc-test-reporter
-
-      # Swagger verification
-      - run:
-          name: Verify swagger API specification
-          command: |
-            bundle exec rake swagger:build
-            if [[ `git status swagger/swagger.json --porcelain` ]]
-            then
-              echo "ERROR: The swagger.json file is not in sync with the yaml specification. Run 'rake swagger:build' and commit 'swagger/swagger.json'."
-              exit 1
+            # Add PostgreSQL repository once
+            if [ ! -f /etc/apt/sources.list.d/pgdg.list ]; then
+              sudo sh -c 'echo "deb http://apt.postgresql.org/pub/repos/apt/ $(lsb_release -cs)-pgdg main" > /etc/apt/sources.list.d/pgdg.list'
+              wget --quiet -O - https://www.postgresql.org/media/keys/ACCC4CF8.asc | sudo apt-key add -
+              sudo apt-get update -y
             fi
-            curl -L https://repo1.maven.org/maven2/org/openapitools/openapi-generator-cli/6.3.0/openapi-generator-cli-6.3.0.jar > ~/tmp/openapi-generator-cli-6.3.0.jar
-            java -jar ~/tmp/openapi-generator-cli-6.3.0.jar validate -i swagger/swagger.json
-
-      # we remove the FRONTED_URL from the .env before running the tests
+            
+            # Install packages
+            DEBIAN_FRONTEND=noninteractive sudo apt-get install -y $(cat .circleci/apt-packages.txt)
+      - save_cache:
+          key: apt-cache-v1-{{ checksum ".circleci/apt-packages.txt" }}
+          paths:
+            - /var/cache/apt
+      
+      # Set up database
       - run:
           name: Database Setup and Configure Environment Variables
           command: |
@@ -128,39 +128,107 @@ jobs:
             sed -i -e "/POSTGRES_PASSWORD/ s/=.*/=$pg_pass/" .env
             echo -en "\nINSTALLATION_ENV=circleci" >> ".env"
 
-      # Database setup
+      # Download code climate reporter just once and cache it
+      - restore_cache:
+          keys:
+            - cc-test-reporter-v1
       - run:
-          name: Run DB migrations
-          command: bundle exec rails db:chatwoot_prepare
+          name: Download cc-test-reporter
+          command: |
+            if [ ! -f ~/tmp/cc-test-reporter ]; then
+              mkdir -p ~/tmp
+              curl -L https://codeclimate.com/downloads/test-reporter/test-reporter-latest-linux-amd64 > ~/tmp/cc-test-reporter
+              chmod +x ~/tmp/cc-test-reporter
+            fi
+      - save_cache:
+          key: cc-test-reporter-v1
+          paths:
+            - ~/tmp/cc-test-reporter
 
-      # Bundle audit
+workflows:
+  version: 2
+  build_and_test:
+    jobs:
+      - lint
+      - test-frontend:
+          requires:
+            - lint
+      - test-backend:
+          requires:
+            - lint
+      - report-coverage:
+          requires:
+            - test-frontend
+            - test-backend
+
+jobs:
+  lint:
+    executor: app-executor
+    steps:
+      - setup_dependencies
+      
+      # Swagger verification
+      - run:
+          name: Verify swagger API specification
+          command: |
+            bundle exec rake swagger:build
+            if [[ `git status swagger/swagger.json --porcelain` ]]
+            then
+              echo "ERROR: The swagger.json file is not in sync with the yaml specification. Run 'rake swagger:build' and commit 'swagger/swagger.json'."
+              exit 1
+            fi
+            
+            # Cache the openapi jar
+            if [ ! -f ~/tmp/openapi-generator-cli-6.3.0.jar ]; then
+              curl -L https://repo1.maven.org/maven2/org/openapitools/openapi-generator-cli/6.3.0/openapi-generator-cli-6.3.0.jar > ~/tmp/openapi-generator-cli-6.3.0.jar
+            fi
+            java -jar ~/tmp/openapi-generator-cli-6.3.0.jar validate -i swagger/swagger.json
+      
+      # Bundle audit - run only in lint job
       - run:
           name: Bundle audit
           command: bundle exec bundle audit update && bundle exec bundle audit check -v
-
+      
       # Rubocop linting
       - run:
           name: Rubocop
           command: bundle exec rubocop
-
-      # ESLint linting
+      
+      # ESLint
       - run:
           name: eslint
           command: pnpm run eslint
 
+  test-frontend:
+    executor: app-executor
+    steps:
+      - setup_dependencies
+      - run:
+          name: Run DB migrations
+          command: bundle exec rails db:chatwoot_prepare
       - run:
           name: Run frontend tests
           command: |
             mkdir -p ~/build/coverage/frontend
             ~/tmp/cc-test-reporter before-build
             pnpm run test:coverage
-
       - run:
           name: Code Climate Test Coverage (Frontend)
           command: |
-            ~/tmp/cc-test-reporter format-coverage -t lcov -o "~/build/coverage/frontend/codeclimate.frontend_$CIRCLE_NODE_INDEX.json"
+            ~/tmp/cc-test-reporter format-coverage -t lcov -o "~/build/coverage/frontend/codeclimate.json"
+      - persist_to_workspace:
+          root: ~/build
+          paths:
+            - coverage/frontend
 
-      # Run backend tests
+  test-backend:
+    executor: app-executor
+    parallelism: 4
+    steps:
+      - setup_dependencies
+      - run:
+          name: Run DB migrations
+          command: bundle exec rails db:chatwoot_prepare
       - run:
           name: Run backend tests
           command: |
@@ -174,18 +242,34 @@ jobs:
                               --out ~/tmp/test-results/rspec.xml \
                               -- ${TESTFILES}
           no_output_timeout: 30m
-
       - run:
           name: Code Climate Test Coverage (Backend)
           command: |
             ~/tmp/cc-test-reporter format-coverage -t simplecov -o "~/build/coverage/backend/codeclimate.$CIRCLE_NODE_INDEX.json"
-
-      - run:
-          name: List coverage directory contents
-          command: |
-            ls -R ~/build/coverage
-
       - persist_to_workspace:
           root: ~/build
           paths:
-            - coverage
+            - coverage/backend
+      - store_test_results:
+          path: ~/tmp/test-results
+      - store_artifacts:
+          path: ~/tmp/test-artifacts
+
+  report-coverage:
+    executor: app-executor
+    steps:
+      - attach_workspace:
+          at: ~/build
+      - run:
+          name: Download cc-test-reporter
+          command: |
+            mkdir -p ~/tmp
+            curl -L https://codeclimate.com/downloads/test-reporter/test-reporter-latest-linux-amd64 > ~/tmp/cc-test-reporter
+            chmod +x ~/tmp/cc-test-reporter
+      - run:
+          name: Upload coverage results to Code Climate
+          command: |
+            # Sum the coverage reports
+            ~/tmp/cc-test-reporter sum-coverage ~/build/coverage/**/codeclimate*.json -p 5 -o ~/build/coverage/codeclimate.json
+            # Upload the combined report
+            ~/tmp/cc-test-reporter upload-coverage -i ~/build/coverage/codeclimate.json

Gemfile.lock

@@ -561,7 +561,7 @@ GEM
       activesupport (>= 3.0.0)
     raabro (1.4.0)
     racc (1.8.1)
-    rack (2.2.13)
+    rack (2.2.12)
     rack-attack (6.7.0)
       rack (>= 1.0, < 4)
     rack-contrib (2.5.0)

app/channels/room_channel.rb

@@ -2,9 +2,10 @@ class RoomChannel < ApplicationCable::Channel
   def subscribed
     # TODO: should we only do ensure stream  if current account is present?
     # for now going ahead with guard clauses in update_subscription and broadcast_presence
+
+    ensure_stream
     current_user
     current_account
-    prepare_stream
     update_subscription
     broadcast_presence
   end
@@ -21,21 +22,12 @@ class RoomChannel < ApplicationCable::Channel
 
     data = { account_id: @current_account.id, users: ::OnlineStatusTracker.get_available_users(@current_account.id) }
     data[:contacts] = ::OnlineStatusTracker.get_available_contacts(@current_account.id) if @current_user.is_a? User
-    ActionCable.server.broadcast(pubsub_token, { event: 'presence.update', data: data })
+    ActionCable.server.broadcast(@pubsub_token, { event: 'presence.update', data: data })
   end
 
-  def prepare_stream
-    stream_from pubsub_token
-    stream_from "account_#{@current_account.id}" if @current_account.present? && @current_user.is_a?(User)
-    stream_from_inboxes
-  end
-
-  def stream_from_inboxes
-    return if current_user.blank?
-
-    current_user.assigned_inboxes.each do |inbox|
-      stream_from "inbox_#{inbox.id}"
-    end
+  def ensure_stream
+    @pubsub_token = params[:pubsub_token]
+    stream_from @pubsub_token
   end
 
   def update_subscription
@@ -44,15 +36,11 @@ class RoomChannel < ApplicationCable::Channel
     ::OnlineStatusTracker.update_presence(@current_account.id, @current_user.class.name, @current_user.id)
   end
 
-  def pubsub_token
-    @pubsub_token ||= params[:pubsub_token]
-  end
-
   def current_user
     @current_user ||= if params[:user_id].blank?
-                        ContactInbox.find_by!(pubsub_token: pubsub_token).contact
+                        ContactInbox.find_by!(pubsub_token: @pubsub_token).contact
                       else
-                        User.find_by!(pubsub_token: pubsub_token, id: params[:user_id])
+                        User.find_by!(pubsub_token: @pubsub_token, id: params[:user_id])
                       end
   end
 

app/controllers/api/v1/accounts/conversations_controller.rb

@@ -6,8 +6,6 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
   before_action :conversation, except: [:index, :meta, :search, :create, :filter]
   before_action :inbox, :contact, :contact_inbox, only: [:create]
 
-  ATTACHMENT_RESULTS_PER_PAGE = 100
-
   def index
     result = conversation_finder.perform
     @conversations = result[:conversations]
@@ -26,12 +24,7 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
   end
 
   def attachments
-    @attachments_count = @conversation.attachments.count
     @attachments = @conversation.attachments
-                                .includes(:message)
-                                .order(created_at: :desc)
-                                .page(attachment_params[:page])
-                                .per(ATTACHMENT_RESULTS_PER_PAGE)
   end
 
   def show; end
@@ -131,10 +124,6 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
     params.permit(:priority)
   end
 
-  def attachment_params
-    params.permit(:page)
-  end
-
   def update_last_seen_on_conversation(last_seen_at, update_assignee)
     # rubocop:disable Rails/SkipsModelValidations
     @conversation.update_column(:agent_last_seen_at, last_seen_at)

app/controllers/webhooks/whatsapp_controller.rb

@@ -2,12 +2,6 @@ class Webhooks::WhatsappController < ActionController::API
   include MetaTokenVerifyConcern
 
   def process_payload
-    if inactive_whatsapp_number?
-      Rails.logger.warn("Rejected webhook for inactive WhatsApp number: #{params[:phone_number]}")
-      render json: { error: 'Inactive WhatsApp number' }, status: :unprocessable_entity
-      return
-    end
-
     Webhooks::WhatsappEventsJob.perform_later(params.to_unsafe_hash)
     head :ok
   end
@@ -19,15 +13,4 @@ class Webhooks::WhatsappController < ActionController::API
     whatsapp_webhook_verify_token = channel.provider_config['webhook_verify_token'] if channel.present?
     token == whatsapp_webhook_verify_token if whatsapp_webhook_verify_token.present?
   end
-
-  def inactive_whatsapp_number?
-    phone_number = params[:phone_number]
-    return false if phone_number.blank?
-
-    inactive_numbers = GlobalConfig.get_value('INACTIVE_WHATSAPP_NUMBERS').to_s
-    return false if inactive_numbers.blank?
-
-    inactive_numbers_array = inactive_numbers.split(',').map(&:strip)
-    inactive_numbers_array.include?(phone_number)
-  end
 end

app/javascript/dashboard/api/liveReports.js

@@ -1,20 +0,0 @@
-/* global axios */
-import ApiClient from './ApiClient';
-
-class LiveReportsAPI extends ApiClient {
-  constructor() {
-    super('live_reports', { accountScoped: true, apiVersion: 'v2' });
-  }
-
-  getConversationMetric(params = {}) {
-    return axios.get(`${this.url}/conversation_metrics`, { params });
-  }
-
-  getGroupedConversations({ groupBy } = { groupBy: 'assignee_id' }) {
-    return axios.get(`${this.url}/grouped_conversation_metrics`, {
-      params: { group_by: groupBy },
-    });
-  }
-}
-
-export default new LiveReportsAPI();

app/javascript/dashboard/assets/scss/widgets/_base.scss

@@ -82,7 +82,7 @@ input[type='url']:not(.reset-base) {
 }
 
 input[type='file'] {
-  @apply bg-n-background leading-[1.15] mb-4;
+  @apply bg-white dark:bg-n-solid-1 leading-[1.15] mb-4;
 }
 
 // Select

app/javascript/dashboard/components-next/dropdown-menu/DropdownMenu.vue

@@ -29,10 +29,6 @@ const props = defineProps({
     type: Boolean,
     default: false,
   },
-  labelClass: {
-    type: String,
-    default: '',
-  },
 });
 
 const emit = defineEmits(['action']);
@@ -101,13 +97,9 @@ onMounted(() => {
       </slot>
       <Icon v-if="item.icon" :icon="item.icon" class="flex-shrink-0 size-3.5" />
       <span v-if="item.emoji" class="flex-shrink-0">{{ item.emoji }}</span>
-      <span
-        v-if="item.label"
-        class="min-w-0 text-sm truncate"
-        :class="labelClass"
-      >
-        {{ item.label }}
-      </span>
+      <span v-if="item.label" class="min-w-0 text-sm truncate">{{
+        item.label
+      }}</span>
     </button>
     <div
       v-if="filteredMenuItems.length === 0"

app/javascript/dashboard/components-next/message/bubbles/Email/Index.vue

@@ -93,7 +93,7 @@ const hasQuotedMessage = computed(() => {
         <template v-else>
           <Letter
             v-if="showQuotedMessage"
-            class-name="prose prose-bubble !max-w-none letter-render"
+            class-name="prose prose-bubble !max-w-none"
             :allowed-css-properties="[
               ...allowedCssProperties,
               'transform',
@@ -104,7 +104,7 @@ const hasQuotedMessage = computed(() => {
           />
           <Letter
             v-else
-            class-name="prose prose-bubble !max-w-none letter-render"
+            class-name="prose prose-bubble !max-w-none"
             :html="unquotedHTML"
             :allowed-css-properties="[
               ...allowedCssProperties,
@@ -143,21 +143,3 @@ const hasQuotedMessage = computed(() => {
     </section>
   </BaseBubble>
 </template>
-
-<style lang="scss">
-// Tailwind resets break the rendering of google drive link in Gmail messages
-// This fixes it using https://developer.mozilla.org/en-US/docs/Web/CSS/Attribute_selectors
-
-.letter-render [class*='gmail_drive_chip'] {
-  box-sizing: initial;
-  @apply bg-n-slate-4 border-n-slate-6 rounded-md !important;
-
-  a {
-    @apply text-n-slate-12 !important;
-
-    img {
-      display: inline-block;
-    }
-  }
-}
-</style>

app/javascript/dashboard/components-next/message/bubbles/Text/Index.vue

@@ -1,5 +1,5 @@
 <script setup>
-import { computed, ref } from 'vue';
+import { computed } from 'vue';
 import BaseBubble from 'next/message/bubbles/Base.vue';
 import FormattedContent from './FormattedContent.vue';
 import AttachmentChips from 'next/message/chips/AttachmentChips.vue';
@@ -9,26 +9,6 @@ import { useMessageContext } from '../../provider.js';
 const { content, attachments, contentAttributes, messageType } =
   useMessageContext();
 
-const hasTranslations = computed(() => {
-  const { translations = {} } = contentAttributes.value;
-  return Object.keys(translations || {}).length > 0;
-});
-
-const renderOriginal = ref(false);
-
-const renderContent = computed(() => {
-  if (renderOriginal.value) {
-    return content.value;
-  }
-
-  if (hasTranslations.value) {
-    const translations = contentAttributes.value.translations;
-    return translations[Object.keys(translations)[0]];
-  }
-
-  return content.value;
-});
-
 const isTemplate = computed(() => {
   return messageType.value === MESSAGE_TYPES.TEMPLATE;
 });
@@ -36,16 +16,6 @@ const isTemplate = computed(() => {
 const isEmpty = computed(() => {
   return !content.value && !attachments.value?.length;
 });
-
-const viewToggleKey = computed(() => {
-  return renderOriginal.value
-    ? 'CONVERSATION.VIEW_TRANSLATED'
-    : 'CONVERSATION.VIEW_ORIGINAL';
-});
-
-const handleSeeOriginal = () => {
-  renderOriginal.value = !renderOriginal.value;
-};
 </script>
 
 <template>
@@ -54,16 +24,7 @@ const handleSeeOriginal = () => {
       <span v-if="isEmpty" class="text-n-slate-11">
         {{ $t('CONVERSATION.NO_CONTENT') }}
       </span>
-      <FormattedContent v-if="renderContent" :content="renderContent" />
-      <span class="-mt-3">
-        <span
-          v-if="hasTranslations"
-          class="text-xs text-n-slate-11 cursor-pointer hover:underline"
-          @click="handleSeeOriginal"
-        >
-          {{ $t(viewToggleKey) }}
-        </span>
-      </span>
+      <FormattedContent v-if="content" :content="content" />
       <AttachmentChips :attachments="attachments" class="gap-2" />
       <template v-if="isTemplate">
         <div

app/javascript/dashboard/components-next/sidebar/Sidebar.vue

@@ -90,7 +90,7 @@ const sortedInboxes = computed(() =>
   inboxes.value.slice().sort((a, b) => a.name.localeCompare(b.name))
 );
 
-const newReportRoutes = () => [
+const newReportRoutes = [
   {
     name: 'Reports Agent',
     label: t('SIDEBAR.REPORTS_AGENT'),
@@ -116,7 +116,7 @@ const newReportRoutes = () => [
   },
 ];
 
-const oldReportRoutes = () => [
+const oldReportRoutes = [
   {
     name: 'Reports Agent',
     label: t('SIDEBAR.REPORTS_AGENT'),
@@ -140,7 +140,7 @@ const oldReportRoutes = () => [
 ];
 
 const reportRoutes = computed(() =>
-  showV4Routes.value ? newReportRoutes() : oldReportRoutes()
+  showV4Routes.value ? newReportRoutes : oldReportRoutes
 );
 
 const menuItems = computed(() => {

app/javascript/dashboard/components/ui/Wizard.vue

@@ -97,7 +97,7 @@ export default {
     }
 
     .step {
-      @apply bg-slate-75 dark:bg-slate-600 rounded-2xl font-medium w-4 left-4 leading-4 z-10 absolute text-center text-white dark:text-white text-xxs top-5;
+      @apply bg-slate-75 dark:bg-slate-600 rounded-2xl font-medium w-4 left-4 leading-4 z-[999] absolute text-center text-white dark:text-white text-xxs top-5;
     }
   }
 }

app/javascript/dashboard/components/widgets/BackButton.vue

@@ -1,4 +1,5 @@
 <script setup>
+import Icon from 'next/icon/Icon.vue';
 import router from '../../routes/index';
 const props = defineProps({
   backUrl: {
@@ -23,16 +24,24 @@ const goBack = () => {
   }
 };
 
-const buttonStyleClass = props.compact ? 'text-sm' : 'text-base';
+const buttonStyleClass = props.compact
+  ? 'text-sm text-n-slate-11'
+  : 'text-base text-n-blue-text';
 </script>
 
 <template>
   <button
-    class="flex items-center p-0 font-normal cursor-pointer text-n-slate-11"
+    class="flex items-center p-0 font-normal cursor-pointer gap-1"
     :class="buttonStyleClass"
     @click.capture="goBack"
   >
-    <fluent-icon icon="chevron-left" class="-ml-1" />
+    <Icon
+      icon="i-lucide-chevron-left"
+      class="ltr:-ml-1 rtl:-mr-1"
+      :class="
+        props.compact ? 'text-n-slate-11 size-4' : 'text-n-blue-text size-5'
+      "
+    />
     {{ buttonLabel || $t('GENERAL_SETTINGS.BACK') }}
   </button>
 </template>

app/javascript/dashboard/components/widgets/conversation/bubble/TranslateModal.vue

@@ -0,0 +1,61 @@
+<script>
+export default {
+  props: {
+    contentAttributes: {
+      type: Object,
+      default: () => ({}),
+    },
+    content: {
+      type: String,
+      default: '',
+    },
+  },
+  emits: ['close'],
+  computed: {
+    translationsAvailable() {
+      return !!Object.keys(this.translations).length;
+    },
+    translations() {
+      return this.contentAttributes.translations || {};
+    },
+  },
+  methods: {
+    onClose() {
+      this.$emit('close');
+    },
+  },
+};
+</script>
+
+<template>
+  <woot-modal
+    modal-type="right-aligned"
+    class="text-left"
+    show
+    :on-close="onClose"
+  >
+    <div class="content">
+      <p>
+        <b>{{ $t('TRANSLATE_MODAL.ORIGINAL_CONTENT') }}</b>
+      </p>
+      <p v-dompurify-html="content" class="mb-0" />
+      <br />
+      <hr />
+      <div v-if="translationsAvailable">
+        <p>
+          <b>{{ $t('TRANSLATE_MODAL.TRANSLATED_CONTENT') }}</b>
+        </p>
+        <div v-for="(translation, language) in translations" :key="language">
+          <p>
+            <strong>{{ language }}:</strong>
+          </p>
+          <p v-dompurify-html="translation" />
+          <br />
+        </div>
+      </div>
+      <p v-else>
+        {{ $t('TRANSLATE_MODAL.NO_TRANSLATIONS_AVAILABLE') }}
+      </p>
+    </div>
+  </woot-modal>
+</template>

app/javascript/dashboard/composables/spec/useAgentsList.spec.js

@@ -5,26 +5,9 @@ import { useMapGetter } from 'dashboard/composables/store';
 import { allAgentsData, formattedAgentsData } from './fixtures/agentFixtures';
 import * as agentHelper from 'dashboard/helper/agentHelper';
 
-// Mock vue-i18n
-vi.mock('vue-i18n', () => ({
-  useI18n: () => ({
-    t: key => (key === 'AGENT_MGMT.MULTI_SELECTOR.LIST.NONE' ? 'None' : key),
-  }),
-}));
-
 vi.mock('dashboard/composables/store');
 vi.mock('dashboard/helper/agentHelper');
 
-// Create a mock None agent
-const mockNoneAgent = {
-  confirmed: true,
-  name: 'None',
-  id: 0,
-  role: 'agent',
-  account_id: 0,
-  email: 'None',
-};
-
 const mockUseMapGetter = (overrides = {}) => {
   const defaultGetters = {
     getCurrentUser: ref(allAgentsData[0]),
@@ -45,6 +28,14 @@ describe('useAgentsList', () => {
     agentHelper.getSortedAgentsByAvailability.mockReturnValue(
       formattedAgentsData.slice(1)
     );
+    agentHelper.getCombinedAgents.mockImplementation(
+      (agents, includeNone, isAgentSelected) => {
+        if (includeNone && isAgentSelected) {
+          return [agentHelper.createNoneAgent, ...agents];
+        }
+        return agents;
+      }
+    );
 
     mockUseMapGetter();
   });
@@ -53,26 +44,24 @@ describe('useAgentsList', () => {
     const { agentsList, assignableAgents } = useAgentsList();
 
     expect(assignableAgents.value).toEqual(allAgentsData);
-    expect(agentsList.value[0]).toEqual(mockNoneAgent);
-    expect(agentsList.value.length).toBe(
-      formattedAgentsData.slice(1).length + 1
-    );
+    expect(agentsList.value).toEqual([
+      agentHelper.createNoneAgent,
+      ...formattedAgentsData.slice(1),
+    ]);
   });
 
   it('includes None agent when includeNoneAgent is true', () => {
     const { agentsList } = useAgentsList(true);
 
-    expect(agentsList.value[0]).toEqual(mockNoneAgent);
-    expect(agentsList.value.length).toBe(
-      formattedAgentsData.slice(1).length + 1
-    );
+    expect(agentsList.value[0]).toEqual(agentHelper.createNoneAgent);
+    expect(agentsList.value.length).toBe(formattedAgentsData.length);
   });
 
   it('excludes None agent when includeNoneAgent is false', () => {
     const { agentsList } = useAgentsList(false);
 
-    expect(agentsList.value[0].id).not.toBe(0);
-    expect(agentsList.value.length).toBe(formattedAgentsData.slice(1).length);
+    expect(agentsList.value[0]).not.toEqual(agentHelper.createNoneAgent);
+    expect(agentsList.value.length).toBe(formattedAgentsData.length - 1);
   });
 
   it('handles empty assignable agents', () => {
@@ -84,7 +73,7 @@ describe('useAgentsList', () => {
     const { agentsList, assignableAgents } = useAgentsList();
 
     expect(assignableAgents.value).toEqual([]);
-    expect(agentsList.value).toEqual([mockNoneAgent]);
+    expect(agentsList.value).toEqual([agentHelper.createNoneAgent]);
   });
 
   it('handles missing inbox_id', () => {
@@ -97,6 +86,6 @@ describe('useAgentsList', () => {
     const { agentsList, assignableAgents } = useAgentsList();
 
     expect(assignableAgents.value).toEqual([]);
-    expect(agentsList.value).toEqual([mockNoneAgent]);
+    expect(agentsList.value).toEqual([agentHelper.createNoneAgent]);
   });
 });

app/javascript/dashboard/composables/useAgentsList.js

@@ -1,9 +1,9 @@
 import { computed } from 'vue';
 import { useMapGetter } from 'dashboard/composables/store';
-import { useI18n } from 'vue-i18n';
 import {
   getAgentsByUpdatedPresence,
   getSortedAgentsByAvailability,
+  getCombinedAgents,
 } from 'dashboard/helper/agentHelper';
 
 /**
@@ -13,7 +13,6 @@ import {
  * @returns {Object} An object containing the agents list and assignable agents.
  */
 export function useAgentsList(includeNoneAgent = true) {
-  const { t } = useI18n();
   const currentUser = useMapGetter('getCurrentUser');
   const currentChat = useMapGetter('getSelectedChat');
   const currentAccountId = useMapGetter('getCurrentAccountId');
@@ -22,19 +21,6 @@ export function useAgentsList(includeNoneAgent = true) {
   const inboxId = computed(() => currentChat.value?.inbox_id);
   const isAgentSelected = computed(() => currentChat.value?.meta?.assignee);
 
-  /**
-   * Creates a 'None' agent object
-   * @returns {Object} None agent object
-   */
-  const createNoneAgent = () => ({
-    confirmed: true,
-    name: t('AGENT_MGMT.MULTI_SELECTOR.LIST.NONE') || 'None',
-    id: 0,
-    role: 'agent',
-    account_id: 0,
-    email: 'None',
-  });
-
   /**
    * @type {import('vue').ComputedRef<Array>}
    */
@@ -57,10 +43,11 @@ export function useAgentsList(includeNoneAgent = true) {
       agentsByUpdatedPresence
     );
 
-    return [
-      ...(includeNoneAgent && isAgentSelected.value ? [createNoneAgent()] : []),
-      ...filteredAgentsByAvailability,
-    ];
+    return getCombinedAgents(
+      filteredAgentsByAvailability,
+      includeNoneAgent,
+      isAgentSelected.value
+    );
   });
 
   return {

app/javascript/dashboard/composables/useAutomationValues.js

@@ -16,6 +16,7 @@ import {
 export default function useAutomationValues() {
   const getters = useStoreGetters();
   const { t } = useI18n();
+
   const agents = useMapGetter('agents/getAgents');
   const campaigns = useMapGetter('campaigns/getAllCampaigns');
   const contacts = useMapGetter('contacts/getContacts');
@@ -60,19 +61,6 @@ export default function useAutomationValues() {
     ];
   });
 
-  /**
-   * Adds a translated "None" option to the beginning of a list
-   * @param {Array} list - The list to add "None" to
-   * @returns {Array} A new array with "None" option at the beginning
-   */
-  const addNoneToList = list => [
-    {
-      id: 'nil',
-      name: t('AUTOMATION.NONE_OPTION') || 'None',
-    },
-    ...(list || []),
-  ];
-
   /**
    * Gets the condition dropdown values for a given type.
    * @param {string} type - The type of condition.
@@ -107,7 +95,6 @@ export default function useAutomationValues() {
       slaPolicies: slaPolicies.value,
       languages,
       type,
-      addNoneToListFn: addNoneToList,
     });
   };
 

app/javascript/dashboard/helper/agentHelper.js

@@ -1,3 +1,16 @@
+/**
+ * Default agent object representing 'None'
+ * @type {Object}
+ */
+export const createNoneAgent = {
+  confirmed: true,
+  name: 'None',
+  id: 0,
+  role: 'agent',
+  account_id: 0,
+  email: 'None',
+};
+
 /**
  * Filters and sorts agents by availability status
  * @param {Array} agents - List of agents
@@ -49,3 +62,22 @@ export const getAgentsByUpdatedPresence = (
   );
   return agentsWithDynamicPresenceUpdate;
 };
+
+/**
+ * Combines the filtered agents with the 'None' agent option if applicable.
+ *
+ * @param {Array} filteredAgentsByAvailability - The list of agents sorted by availability.
+ * @param {boolean} includeNoneAgent - Whether to include the 'None' agent option.
+ * @param {boolean} isAgentSelected - Whether an agent is currently selected.
+ * @returns {Array} The combined list of agents, potentially including the 'None' agent.
+ */
+export const getCombinedAgents = (
+  filteredAgentsByAvailability,
+  includeNoneAgent,
+  isAgentSelected
+) => {
+  return [
+    ...(includeNoneAgent && isAgentSelected ? [createNoneAgent] : []),
+    ...filteredAgentsByAvailability,
+  ];
+};

app/javascript/dashboard/helper/automationHelper.js

@@ -87,7 +87,6 @@ export const generateCustomAttributeTypes = (customAttributes, type) => {
 };
 
 export const generateConditionOptions = (options, key = 'id') => {
-  if (!options || !Array.isArray(options)) return [];
   return options.map(i => {
     return {
       id: i[key],
@@ -96,17 +95,25 @@ export const generateConditionOptions = (options, key = 'id') => {
   });
 };
 
+// Add the "None" option to the agent list
+export const addNoneToList = agents => [
+  {
+    id: 'nil',
+    name: 'None',
+  },
+  ...(agents || []),
+];
+
 export const getActionOptions = ({
   agents,
   teams,
   labels,
   slaPolicies,
   type,
-  addNoneToListFn,
 }) => {
   const actionsMap = {
-    assign_agent: addNoneToListFn ? addNoneToListFn(agents) : agents,
-    assign_team: addNoneToListFn ? addNoneToListFn(teams) : teams,
+    assign_agent: addNoneToList(agents),
+    assign_team: addNoneToList(teams),
     send_email_to_team: teams,
     add_label: generateConditionOptions(labels, 'title'),
     remove_label: generateConditionOptions(labels, 'title'),

app/javascript/dashboard/helper/specs/agentHelper.spec.js

@@ -2,6 +2,8 @@ import {
   getAgentsByAvailability,
   getSortedAgentsByAvailability,
   getAgentsByUpdatedPresence,
+  getCombinedAgents,
+  createNoneAgent,
 } from '../agentHelper';
 import {
   allAgentsData,
@@ -91,4 +93,39 @@ describe('agentHelper', () => {
       ).toEqual([]);
     });
   });
+
+  describe('getCombinedAgents', () => {
+    it('includes None agent when includeNoneAgent is true and isAgentSelected is true', () => {
+      const result = getCombinedAgents(sortedByAvailability, true, true);
+      expect(result).toEqual([createNoneAgent, ...sortedByAvailability]);
+      expect(result.length).toBe(sortedByAvailability.length + 1);
+      expect(result[0]).toEqual(createNoneAgent);
+    });
+
+    it('excludes None agent when includeNoneAgent is false', () => {
+      const result = getCombinedAgents(sortedByAvailability, false, true);
+      expect(result).toEqual(sortedByAvailability);
+      expect(result.length).toBe(sortedByAvailability.length);
+      expect(result[0]).not.toEqual(createNoneAgent);
+    });
+
+    it('excludes None agent when isAgentSelected is false', () => {
+      const result = getCombinedAgents(sortedByAvailability, true, false);
+      expect(result).toEqual(sortedByAvailability);
+      expect(result.length).toBe(sortedByAvailability.length);
+      expect(result[0]).not.toEqual(createNoneAgent);
+    });
+
+    it('returns only filtered agents when both includeNoneAgent and isAgentSelected are false', () => {
+      const result = getCombinedAgents(sortedByAvailability, false, false);
+      expect(result).toEqual(sortedByAvailability);
+      expect(result.length).toBe(sortedByAvailability.length);
+    });
+
+    it('handles empty filteredAgentsByAvailability array', () => {
+      const result = getCombinedAgents([], true, true);
+      expect(result).toEqual([createNoneAgent]);
+      expect(result.length).toBe(1);
+    });
+  });
 });

app/javascript/dashboard/helper/specs/automationHelper.spec.js

@@ -118,46 +118,6 @@ describe('getActionOptions', () => {
       expectedOptions
     );
   });
-
-  it('adds None option when addNoneToListFn is provided', () => {
-    const mockAddNoneToListFn = list => [
-      { id: 'nil', name: 'None' },
-      ...(list || []),
-    ];
-
-    const agents = [
-      { id: 1, name: 'Agent 1' },
-      { id: 2, name: 'Agent 2' },
-    ];
-
-    const expectedOptions = [
-      { id: 'nil', name: 'None' },
-      { id: 1, name: 'Agent 1' },
-      { id: 2, name: 'Agent 2' },
-    ];
-
-    expect(
-      helpers.getActionOptions({
-        agents,
-        type: 'assign_agent',
-        addNoneToListFn: mockAddNoneToListFn,
-      })
-    ).toEqual(expectedOptions);
-  });
-
-  it('does not add None option when addNoneToListFn is not provided', () => {
-    const agents = [
-      { id: 1, name: 'Agent 1' },
-      { id: 2, name: 'Agent 2' },
-    ];
-
-    expect(
-      helpers.getActionOptions({
-        agents,
-        type: 'assign_agent',
-      })
-    ).toEqual(agents);
-  });
 });
 
 describe('getConditionOptions', () => {

app/javascript/dashboard/i18n/locale/am/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "None"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No agents found",

app/javascript/dashboard/i18n/locale/ar/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "اختر وكيل",
         "TEAM": "اختر فريق"
       },
-      "LIST": {
-        "NONE": "لا شيء"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "لم يتم العثور على وكلاء",

app/javascript/dashboard/i18n/locale/az/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "None"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No agents found",

app/javascript/dashboard/i18n/locale/bg/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Изберете агент",
         "TEAM": "Изберете екип"
       },
-      "LIST": {
-        "NONE": "Нито един"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Няма намерени агенти",

app/javascript/dashboard/i18n/locale/ca/agentMgmt.json

@@ -3,8 +3,8 @@
     "HEADER": "Agents",
     "HEADER_BTN_TXT": "Afegir Agent",
     "LOADING": "S'està recollint la llista d'agents",
-    "DESCRIPTION": "",
-    "LEARN_MORE": "Rakibkazi",
+    "DESCRIPTION": "An agent is a member of your customer support team who can view and respond to user messages. The list below shows all the agents in your account.",
+    "LEARN_MORE": "Learn about user roles",
     "AGENT_TYPES": {
       "ADMINISTRATOR": "Administrador/a",
       "AGENT": "Agent"
@@ -105,9 +105,6 @@
         "AGENT": "Seleccionar Agent",
         "TEAM": "Selecciona equip"
       },
-      "LIST": {
-        "NONE": "Ningú"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No s'han trobat agents",

app/javascript/dashboard/i18n/locale/cs/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Vybrat agenta",
         "TEAM": "Vybrat tým"
       },
-      "LIST": {
-        "NONE": "Nic"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Nenalezeni žádní agenti",

app/javascript/dashboard/i18n/locale/da/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Vælg agent",
         "TEAM": "Vælg hold"
       },
-      "LIST": {
-        "NONE": "Ingen"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Ingen agenter fundet",

app/javascript/dashboard/i18n/locale/de/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Agent auswählen",
         "TEAM": "Team auswählen"
       },
-      "LIST": {
-        "NONE": "Keine"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Keine Agenten gefunden",

app/javascript/dashboard/i18n/locale/de/contact.json

@@ -560,7 +560,7 @@
       "ERROR_MESSAGE": "Wir konnten die Suche nicht abschließen. Bitte versuch es erneut."
     },
     "FORM": {
-      "GO_TO_CONVERSATION": "Anzeigen",
+      "GO_TO_CONVERSATION": "Aussicht",
       "SUCCESS_MESSAGE": "Die Nachricht wurde erfolgreich versendet!",
       "ERROR_MESSAGE": "Beim Erstellen der Unterhaltung ist ein Fehler aufgetreten. Bitte versuchen Sie es später erneut.",
       "NO_INBOX_ALERT": "Es sind keine Posteingänge vorhanden, um eine Unterhaltung mit diesem Kontakt zu starten.",

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -751,7 +751,7 @@
       "WHATSAPP": "WhatsApp",
       "SMS": "SMS",
       "EMAIL": "E-Mail",
-      "TELEGRAM": "Telegramm",
+      "TELEGRAM": "Telegram",
       "LINE": "Line",
       "API": "API-Kanal"
     }

app/javascript/dashboard/i18n/locale/de/integrations.json

@@ -12,7 +12,7 @@
     },
     "WEBHOOK": {
       "SUBSCRIBED_EVENTS": "Abonnierte Events",
-      "LEARN_MORE": "Mehr über Webhooks erfahren",
+      "LEARN_MORE": "Learn more about webhooks",
       "FORM": {
         "CANCEL": "Stornieren",
         "DESC": "Webhook-Ereignisse bieten Ihnen Echtzeitinformationen darüber, was in Ihrem Chatwoot-Konto passiert. Bitte geben Sie eine gültige URL ein, um einen Rückruf zu konfigurieren.",
@@ -31,7 +31,7 @@
         },
         "END_POINT": {
           "LABEL": "Webhook-URL",
-          "PLACEHOLDER": "Beispiel: {webhookExampleURL}",
+          "PLACEHOLDER": "Example: {webhookExampleURL}",
           "ERROR": "Bitte geben Sie eine gültige URL ein"
         },
         "EDIT_SUBMIT": "Webhook aktualisieren",
@@ -114,7 +114,7 @@
     },
     "OPEN_AI": {
       "AI_ASSIST": "AI-Assistent",
-      "WITH_AI": " {option} mit KI ",
+      "WITH_AI": " {option} with AI ",
       "OPTIONS": {
         "REPLY_SUGGESTION": "Antwortvorschlag",
         "SUMMARIZE": "Zusammenfassen",
@@ -235,7 +235,7 @@
         "ERROR": "Beim Abrufen der linearen Probleme ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut",
         "LINK_SUCCESS": "Problem erfolgreich verknüpft",
         "LINK_ERROR": "Beim Verknüpfen des Problems ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut",
-        "LINK_TITLE": "Unterhaltung (#{conversationId}) mit {name}"
+        "LINK_TITLE": "Conversation (#{conversationId}) with {name}"
       },
       "ADD_OR_LINK": {
         "TITLE": "Lineares Problem erstellen/verknüpfen",
@@ -294,7 +294,7 @@
         "PRIORITY": "Priorität",
         "ASSIGNEE": "Zugewiesener",
         "LABELS": "Labels",
-        "CREATED_AT": "Erstellt am {createdAt}"
+        "CREATED_AT": "Created at {createdAt}"
       },
       "UNLINK": {
         "TITLE": "Verknüpfung aufheben",
@@ -302,8 +302,8 @@
         "ERROR": "Beim Aufheben der Verknüpfung des Problems ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut"
       },
       "DELETE": {
-        "TITLE": "Sind Sie sicher, dass Sie die Integration löschen möchten?",
-        "MESSAGE": "Sind Sie sicher, dass Sie die Integration löschen möchten?",
+        "TITLE": "Are you sure you want to delete the integration?",
+        "MESSAGE": "Are you sure you want to delete the integration?",
         "CONFIRM": "Ja, löschen",
         "CANCEL": "Stornieren"
       }
@@ -313,27 +313,27 @@
     "NAME": "Kapitän",
     "COPILOT": {
       "SEND_MESSAGE": "Nachricht senden...",
-      "LOADER": "Captain denkt nach",
+      "LOADER": "Captain is thinking",
       "YOU": "Sie",
-      "USE": "Verwenden",
-      "RESET": "Zurücksetzen",
-      "SELECT_ASSISTANT": "Assistent auswählen"
+      "USE": "Use this",
+      "RESET": "Reset",
+      "SELECT_ASSISTANT": "Select Assistant"
     },
     "PAYWALL": {
-      "TITLE": "Upgrade auf Captain AI",
+      "TITLE": "Upgrade to use Captain AI",
       "AVAILABLE_ON": "Captain is not available on the free plan.",
-      "UPGRADE_PROMPT": "Tarif upgraden, um Zugang zu unseren Assistenten, Copilot und mehr zu erhalten.",
-      "UPGRADE_NOW": "Jetzt upgraden",
-      "CANCEL_ANYTIME": "Sie können Ihr Paket jederzeit ändern oder kündigen"
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
     },
     "ENTERPRISE_PAYWALL": {
-      "AVAILABLE_ON": "Captain AI Funktion ist nur mit einem kostenpflichtigen Tarif verfügbar.",
-      "UPGRADE_PROMPT": "Tarif upgraden, um Zugang zu unseren Assistenten, Copilot und mehr zu erhalten.",
-      "ASK_ADMIN": "Bitte kontaktieren Sie Ihren Administrator für das Upgrade."
+      "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
     },
     "BANNER": {
       "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.",
-      "DOCUMENTS": "Dokumentenlimit erreicht. Upgraden um Cpatain AI weiter zu verwenden."
+      "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI."
     },
     "FORM": {
       "CANCEL": "Stornieren",

app/javascript/dashboard/i18n/locale/el/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Επιλογή πράκτορα",
         "TEAM": "Επιλογή ομάδας"
       },
-      "LIST": {
-        "NONE": "Κανένα"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Δεν βρέθηκαν Πράκτορες",

app/javascript/dashboard/i18n/locale/en/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "None"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No agents found",

app/javascript/dashboard/i18n/locale/en/automation.json

@@ -125,7 +125,6 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    },
-    "NONE_OPTION": "None"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/en/conversation.json

@@ -12,8 +12,6 @@
     "NO_INBOX_2": " to get started",
     "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator",
     "SEARCH_MESSAGES": "Search for messages in conversations",
-    "VIEW_ORIGINAL": "View original",
-    "VIEW_TRANSLATED": "View translated",
     "EMPTY_STATE": {
       "CMD_BAR": "to open command menu",
       "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"

app/javascript/dashboard/i18n/locale/en/report.json

@@ -476,18 +476,6 @@
         "STATUS": "Status"
       }
     },
-    "TEAM_CONVERSATIONS": {
-      "ALL_TEAMS": "All Teams",
-      "HEADER": "Conversations by teams",
-      "LOADING_MESSAGE": "Loading team metrics...",
-      "NO_TEAMS": "There is no data available",
-      "TABLE_HEADER": {
-        "TEAM": "Team",
-        "OPEN": "Open",
-        "UNATTENDED": "Unattended",
-        "STATUS": "Status"
-      }
-    },
     "AGENT_STATUS": {
       "HEADER": "Agent status",
       "ONLINE": "Online",

app/javascript/dashboard/i18n/locale/es/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Seleccionar agente",
         "TEAM": "Seleccionar equipo"
       },
-      "LIST": {
-        "NONE": "Ninguna"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No se encontraron agentes",

app/javascript/dashboard/i18n/locale/fa/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "انتخاب اپراتور",
         "TEAM": "انتخاب تیم"
       },
-      "LIST": {
-        "NONE": "هیچکدام"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "اپراتوری یافت نشد",

app/javascript/dashboard/i18n/locale/fi/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "None"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Edustajia ei löytynyt",

app/javascript/dashboard/i18n/locale/fr/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Sélectionner un agent",
         "TEAM": "Sélectionner une équipe"
       },
-      "LIST": {
-        "NONE": "Aucun"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Aucun agent trouvé",

app/javascript/dashboard/i18n/locale/he/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "בחר נציג",
         "TEAM": "בחר קבוצה"
       },
-      "LIST": {
-        "NONE": "כלום"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "לא נמצא סוכן",

app/javascript/dashboard/i18n/locale/hi/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "None"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No agents found",

app/javascript/dashboard/i18n/locale/hr/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "Nijedno"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No agents found",

app/javascript/dashboard/i18n/locale/hu/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Ügynök kiválasztása",
         "TEAM": "Csapat kiválasztása"
       },
-      "LIST": {
-        "NONE": "Nincs"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Nem találunk ügynököt",

app/javascript/dashboard/i18n/locale/hy/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "None"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No agents found",

app/javascript/dashboard/i18n/locale/id/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Pilih Agen",
         "TEAM": "Pilih tim"
       },
-      "LIST": {
-        "NONE": "Tidak ada"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Tidak ada agen",

app/javascript/dashboard/i18n/locale/is/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Velja þjónustufulltrúa",
         "TEAM": "Velja teymi"
       },
-      "LIST": {
-        "NONE": "Enginn"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Engir þjónustufulltrúar fundust",

app/javascript/dashboard/i18n/locale/it/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Seleziona un'agente",
         "TEAM": "Seleziona team"
       },
-      "LIST": {
-        "NONE": "Nessuno"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Nessun agente trovato",

app/javascript/dashboard/i18n/locale/ja/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "担当者を選択",
         "TEAM": "チームを選択"
       },
-      "LIST": {
-        "NONE": "なし"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "担当者が見つかりません",

app/javascript/dashboard/i18n/locale/ka/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "None"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No agents found",

app/javascript/dashboard/i18n/locale/ko/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "에이전트 선택",
         "TEAM": "팀 선택"
       },
-      "LIST": {
-        "NONE": "없음"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "에이전트를 찾을 수 없음",

app/javascript/dashboard/i18n/locale/lt/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Pasirinkti agentą",
         "TEAM": "Pasirinkite komandą"
       },
-      "LIST": {
-        "NONE": "Nėra"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Agentų nerasta",

app/javascript/dashboard/i18n/locale/lv/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Izvēlieties aģentu",
         "TEAM": "Izvēlieties komandu"
       },
-      "LIST": {
-        "NONE": "Nav"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Aģenti nav atrasti",

app/javascript/dashboard/i18n/locale/ml/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "ഏജന്റിനെ തിരഞ്ഞെടുക്കുക",
         "TEAM": "ടീം തിരഞ്ഞെടുക്കുക"
       },
-      "LIST": {
-        "NONE": "ഒന്നുമില്ല"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "ഏജന്റകളെ ഒന്നും കണ്ടെത്താൻ സാധിച്ചില്ല",

app/javascript/dashboard/i18n/locale/ms/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Pilih ejen",
         "TEAM": "Pilih pasukan"
       },
-      "LIST": {
-        "NONE": "Tiada"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Tiada ejen dijumpa",

app/javascript/dashboard/i18n/locale/ne/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "None"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No agents found",

app/javascript/dashboard/i18n/locale/nl/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Selecteer agent",
         "TEAM": "Selecteer team"
       },
-      "LIST": {
-        "NONE": "Geen"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Geen medewerkers gevonden",

app/javascript/dashboard/i18n/locale/no/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Velg agent",
         "TEAM": "Velg gruppe"
       },
-      "LIST": {
-        "NONE": "Ingen"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Ingen agenter funnet",

app/javascript/dashboard/i18n/locale/pl/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Wybierz konsultanta",
         "TEAM": "Wybierz zespół"
       },
-      "LIST": {
-        "NONE": "Brak"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Nie znaleziono agentów",

app/javascript/dashboard/i18n/locale/pt/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Escolher agente",
         "TEAM": "Escolher equipa"
       },
-      "LIST": {
-        "NONE": "Nenhuma"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Nenhum agente encontrado",

app/javascript/dashboard/i18n/locale/pt_BR/agentMgmt.json

@@ -100,14 +100,11 @@
       "NO_RESULTS": "Nenhum resultado encontrado."
     },
     "MULTI_SELECTOR": {
-      "PLACEHOLDER": "Nenhum",
+      "PLACEHOLDER": "Nenhuma",
       "TITLE": {
         "AGENT": "Selecionar agente",
         "TEAM": "Selecionar time"
       },
-      "LIST": {
-        "NONE": "Nenhuma"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Nenhum agente encontrado",

app/javascript/dashboard/i18n/locale/pt_BR/auditLogs.json

@@ -1,16 +1,16 @@
 {
   "AUDIT_LOGS": {
-    "HEADER": "Auditoria",
-    "HEADER_BTN_TXT": "Adicionar Logs de Auditoria",
+    "HEADER": "Registros de Auditoria",
+    "HEADER_BTN_TXT": "Adicionar Registros de Auditoria",
     "LOADING": "Buscando Logs de Auditoria",
-    "DESCRIPTION": "Logs de Auditoria mantêm um registro de atividades em sua conta, permitindo que você acompanhe e auditore sua conta, equipe ou serviços.",
+    "DESCRIPTION": "Logs de Auditoria mantêm um registro de atividades em sua conta, permitindo que você acompanhe e auditoria de sua conta, equipe ou serviços.",
     "LEARN_MORE": "Saiba mais sobre os logs de auditoria",
     "SEARCH_404": "Não existem itens correspondentes a esta consulta",
-    "SIDEBAR_TXT": "<p><b>Logs de Auditoria</b> </p><p> Os Logs de Auditoria são rastros para eventos e ações em um Sistema Chatwoot. </p>",
+    "SIDEBAR_TXT": "<p><b>Registros de Auditoria</b> </p><p> Registros de Auditoria são trilhas para eventos e ações em um Sistema Chatwoot. </p>",
     "LIST": {
-      "404": "Não há Logs de Auditoria disponíveis nesta conta.",
-      "TITLE": "Gerenciar Logs de Auditoria",
-      "DESC": "Logs de auditoria são rastros para eventos e ações em um Sistema de Chatwoot.",
+      "404": "Não há Registros de Auditoria disponíveis nesta conta.",
+      "TITLE": "Gerenciar Registros de Auditoria",
+      "DESC": "Registros de Auditoria são trilhas para eventos e ações em um Sistema Chatwoot.",
       "TABLE_HEADER": {
         "ACTIVITY": "Usuário",
         "TIME": "Ação",

app/javascript/dashboard/i18n/locale/pt_BR/contact.json

@@ -27,12 +27,12 @@
         "ERROR": "Falha ao atualizar etiquetas"
       },
       "CONVERSATION": {
-        "TITLE": "Etiquetas da conversa",
-        "ADD_BUTTON": "Adicionar etiquetas"
+        "TITLE": "Marcador da conversa",
+        "ADD_BUTTON": "Adicionar marcador"
       },
       "LABEL_SELECT": {
-        "TITLE": "Adicionar etiquetas",
-        "PLACEHOLDER": "Pesquisar etiquetas",
+        "TITLE": "Adicionar marcador",
+        "PLACEHOLDER": "Pesquisar marcador ",
         "NO_RESULT": "Nenhuma etiqueta encontrada",
         "CREATE_LABEL": "Criar etiqueta"
       }

app/javascript/dashboard/i18n/locale/pt_BR/conversation.json

@@ -65,7 +65,7 @@
     "HEADER": {
       "RESOLVE_ACTION": "Resolver",
       "REOPEN_ACTION": "Reabrir",
-      "OPEN_ACTION": "Abrir",
+      "OPEN_ACTION": "Abertas",
       "OPEN": "Mais",
       "CLOSE": "Fechar",
       "DETAILS": "detalhes",
@@ -148,7 +148,7 @@
       "MESSAGE_SIGN_TOOLTIP": "Assinatura de mensagem",
       "ENABLE_SIGN_TOOLTIP": "Ativar assinatura",
       "DISABLE_SIGN_TOOLTIP": "Desativar assinatura",
-      "MSG_INPUT": "Shift + enter para nova linha. Digite '/' para selecionar uma Resposta Pronta.",
+      "MSG_INPUT": "Shift + enter para nova linha. Digite '/' para atalhos.",
       "PRIVATE_MSG_INPUT": "A mensagem será visível apenas para agentes",
       "MESSAGE_SIGNATURE_NOT_CONFIGURED": "A assinatura da mensagem não está configurada. Por favor, configure-a nas configurações do perfil.",
       "CLICK_HERE": "Clique aqui para atualizar",

app/javascript/dashboard/i18n/locale/pt_BR/customRole.json

@@ -15,7 +15,7 @@
     },
     "ENTERPRISE_PAYWALL": {
       "AVAILABLE_ON": "O recurso de função personalizada está disponível apenas nos planos pagos.",
-      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como logs de auditoria, capacidade do agente e muito mais.",
+      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como registros de auditoria, capacidade do agente e muito mais.",
       "ASK_ADMIN": "Entre em contato com seu administrador para fazer a atualização."
     },
     "LIST": {

app/javascript/dashboard/i18n/locale/pt_BR/generalSettings.json

@@ -1,6 +1,6 @@
 {
   "GENERAL_SETTINGS": {
-    "TITLE": "Conta",
+    "TITLE": "Configurações da conta",
     "SUBMIT": "Atualizar configurações",
     "BACK": "Anterior",
     "DISMISS": "Recusar",
@@ -131,10 +131,10 @@
       "GO_TO_INBOX_REPORTS": "Ir para Relatórios da Caixa de Entrada",
       "GO_TO_TEAM_REPORTS": "Ir para Relatórios da Equipe",
       "GO_TO_SETTINGS_AGENTS": "Ir para Configurações de Agente",
-      "GO_TO_SETTINGS_TEAMS": "Ir para as Configurações de Equipe",
-      "GO_TO_SETTINGS_INBOXES": "Ir para as Configurações da Caixa de Entrada",
+      "GO_TO_SETTINGS_TEAMS": "Ir para as configurações de equipe",
+      "GO_TO_SETTINGS_INBOXES": "Ir para as configurações da Caixa de Entrada",
       "GO_TO_SETTINGS_LABELS": "Ir para as Configurações de Etiqueta",
-      "GO_TO_SETTINGS_CANNED_RESPONSES": "Ir para as Configurações de Respostas Prontas",
+      "GO_TO_SETTINGS_CANNED_RESPONSES": "Ir para as configurações de respostas prontas",
       "GO_TO_SETTINGS_APPLICATIONS": "Vá para Configurações do Aplicativo",
       "GO_TO_SETTINGS_ACCOUNT": "Ir para as Configurações da Conta",
       "GO_TO_SETTINGS_PROFILE": "Ir para as Configurações do Perfil",

app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json

@@ -500,7 +500,7 @@
       "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "As conversas continuarão sobre o e-mail se o endereço de e-mail de contato estiver disponível.",
       "LOCK_TO_SINGLE_CONVERSATION": "Bloquear para conversa única",
       "LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Ativar ou desativar várias conversas para o mesmo contato nesta caixa de entrada",
-      "INBOX_UPDATE_TITLE": "Configurações da Caixa de Entrada",
+      "INBOX_UPDATE_TITLE": "Configurações da Caixa de entrada",
       "INBOX_UPDATE_SUB_TEXT": "Atualize suas configurações de caixa de entrada",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Ativar ou desativar a atribuição automática de novas conversas aos agentes adicionados a essa caixa de entrada.",
       "HMAC_VERIFICATION": "Validação de Identidade do Usuário",
@@ -695,7 +695,7 @@
           "PLACE_HOLDER": "Fale conosco no chat"
         },
         "UPDATE": {
-          "BUTTON_TEXT": "Atualizar Configurações do Widget",
+          "BUTTON_TEXT": "Atualizar configurações do widget",
           "API": {
             "SUCCESS_MESSAGE": "Configurações do widget atualizadas com sucesso",
             "ERROR_MESSAGE": "Não é possível atualizar as configurações do widget"

app/javascript/dashboard/i18n/locale/pt_BR/integrations.json

@@ -302,8 +302,8 @@
         "ERROR": "Houve um erro ao desvincular o atributo, por favor, tente novamente"
       },
       "DELETE": {
-        "TITLE": "Tem certeza que deseja excluir esta integração?",
-        "MESSAGE": "Tem certeza que deseja excluir esta integração?",
+        "TITLE": "Are you sure you want to delete the integration?",
+        "MESSAGE": "Are you sure you want to delete the integration?",
         "CONFIRM": "Sim, excluir",
         "CANCEL": "Cancelar"
       }
@@ -317,7 +317,7 @@
       "YOU": "Você",
       "USE": "Use isto",
       "RESET": "Reiniciar",
-      "SELECT_ASSISTANT": "Selecione o Assistente"
+      "SELECT_ASSISTANT": "Select Assistant"
     },
     "PAYWALL": {
       "TITLE": "Atualize para usar o Capitão IA",
@@ -440,19 +440,19 @@
       "DOCUMENTABLE": {
         "CONVERSATION": "Conversação #{id}"
       },
-      "SELECTED": "{count} selecionado",
-      "BULK_APPROVE_BUTTON": "Aprovar",
+      "SELECTED": "{count} selected",
+      "BULK_APPROVE_BUTTON": "Approve",
       "BULK_DELETE_BUTTON": "Excluir",
       "BULK_APPROVE": {
-        "SUCCESS_MESSAGE": "Perguntas Frequentes aprovadas com sucesso",
-        "ERROR_MESSAGE": "Ocorreu um erro ao aprovar as Perguntas Frequentes. Tente novamente."
+        "SUCCESS_MESSAGE": "FAQs approved successfully",
+        "ERROR_MESSAGE": "There was an error approving the FAQs, please try again."
       },
       "BULK_DELETE": {
-        "TITLE": "Excluir as Perguntas Frequentes?",
-        "DESCRIPTION": "Tem certeza que deseja excluir as Perguntas Frequentes selecionadas? Esta ação não pode ser desfeita.",
-        "CONFIRM": "Sim, excluir todas",
-        "SUCCESS_MESSAGE": "Perguntas Frequentes excluídas com sucesso/",
-        "ERROR_MESSAGE": "Ocorreu um erro ao excluir as Perguntas Frequentes, por favor tente novamente."
+        "TITLE": "Delete FAQs?",
+        "DESCRIPTION": "Are you sure you want to delete the selected FAQs? This action cannot be undone.",
+        "CONFIRM": "Yes, delete all",
+        "SUCCESS_MESSAGE": "FAQs deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQs, please try again."
       },
       "DELETE": {
         "TITLE": "Tem certeza que deseja excluir o FAQ?",

app/javascript/dashboard/i18n/locale/pt_BR/labelsMgmt.json

@@ -1,7 +1,7 @@
 {
   "LABEL_MGMT": {
     "HEADER": "Etiquetas",
-    "HEADER_BTN_TXT": "Adicionar etiqueta",
+    "HEADER_BTN_TXT": "Adicionar marcador",
     "LOADING": "Buscando etiquetas",
     "DESCRIPTION": "As etiquetas ajudam você a categorizar e priorizar conversas e leads. Você pode atribuir uma etiqueta a uma conversa ou contato usando o painel lateral.",
     "LEARN_MORE": "Aprenda mais sobre etiquetas",
@@ -18,21 +18,21 @@
     },
     "FORM": {
       "NAME": {
-        "LABEL": "Nome da Etiqueta",
-        "PLACEHOLDER": "Nome da etiqueta",
-        "REQUIRED_ERROR": "O nome da etiqueta é obrigatório",
+        "LABEL": "Nome do marcador",
+        "PLACEHOLDER": "Nome do marcador",
+        "REQUIRED_ERROR": "O nome do marcador é obrigatório",
         "MINIMUM_LENGTH_ERROR": "Tamanho mínimo 2 é necessário",
         "VALID_ERROR": "Somente Letras, Números, Hífen e Sublinhado são permitidos"
       },
       "DESCRIPTION": {
         "LABEL": "Descrição",
-        "PLACEHOLDER": "Descrição da etiqueta"
+        "PLACEHOLDER": "Descrição do marcador"
       },
       "COLOR": {
         "LABEL": "Cor"
       },
       "SHOW_ON_SIDEBAR": {
-        "LABEL": "Exibir etiqueta na barra lateral"
+        "LABEL": "Exibir marcador na barra lateral"
       },
       "EDIT": "Alterar",
       "CREATE": "Criar",
@@ -54,10 +54,10 @@
       "SUGGESTED_LABELS": "Etiquetas sugeridos"
     },
     "ADD": {
-      "TITLE": "Adicionar etiqueta",
+      "TITLE": "Adicionar marcador",
       "DESC": "Etiquetas permitem agrupar as conversas.",
       "API": {
-        "SUCCESS_MESSAGE": "Etiqueta adicionada com sucesso",
+        "SUCCESS_MESSAGE": "Marcador adicionado com sucesso",
         "ERROR_MESSAGE": "Ocorreu um erro, por favor tente novamente"
       }
     },
@@ -71,7 +71,7 @@
     "DELETE": {
       "BUTTON_TEXT": "Excluir",
       "API": {
-        "SUCCESS_MESSAGE": "Etiqueta excluída com sucesso",
+        "SUCCESS_MESSAGE": "Marcador excluído com sucesso",
         "ERROR_MESSAGE": "Ocorreu um erro, por favor tente novamente"
       },
       "CONFIRM": {

app/javascript/dashboard/i18n/locale/pt_BR/report.json

@@ -471,7 +471,7 @@
       "NO_AGENTS": "Não há conversas por agentes",
       "TABLE_HEADER": {
         "AGENT": "Agente",
-        "OPEN": "Abrir",
+        "OPEN": "Abertas",
         "UNATTENDED": "Não atendidas",
         "STATUS": "Situação"
       }
@@ -509,7 +509,7 @@
         "SLA": "Nome do SLA",
         "AGENTS": "Nome do Agente",
         "INBOXES": "Nome da Caixa de Entrada",
-        "LABELS": "Nome da etiqueta",
+        "LABELS": "Nome do marcador",
         "TEAMS": "Nome da equipe"
       },
       "SLA": "Política SLA",

app/javascript/dashboard/i18n/locale/pt_BR/settings.json

@@ -26,7 +26,7 @@
         "UPDATE_SUCCESS": "Suas configurações foram atualizadas com sucesso",
         "CARD": {
           "ENTER_KEY": {
-            "HEADING": "Enter (↵)",
+            "HEADING": "Inserir (↵)",
             "CONTENT": "Enviar mensagens pressionando a tecla Enter em vez de clicar no botão de enviar."
           },
           "CMD_ENTER_KEY": {
@@ -37,19 +37,19 @@
       },
       "INTERFACE_SECTION": {
         "TITLE": "Interface",
-        "NOTE": "Personalize a aparência do seu painel do Chatwoot.",
+        "NOTE": "Customize the look and feel of your Chatwoot dashboard.",
         "FONT_SIZE": {
-          "TITLE": "Tamanho da fonte",
-          "NOTE": "Ajuste o tamanho do texto do painel com base na sua preferência.",
-          "UPDATE_SUCCESS": "As configurações de sua fonte foram atualizadas com sucesso",
-          "UPDATE_ERROR": "Ocorreu um erro ao atualizar as configurações de fonte, por favor, tente novamente",
+          "TITLE": "Font size",
+          "NOTE": "Adjust the text size across the dashboard based on your preference.",
+          "UPDATE_SUCCESS": "Your font settings have been updated successfully",
+          "UPDATE_ERROR": "There is an error while updating the font settings, please try again",
           "OPTIONS": {
-            "SMALLER": "Menor",
-            "SMALL": "Pequeno",
+            "SMALLER": "Smaller",
+            "SMALL": "Small",
             "DEFAULT": "Padrão",
-            "LARGE": "Grande",
-            "LARGER": "Maior",
-            "EXTRA_LARGE": "Muito Grande"
+            "LARGE": "Large",
+            "LARGER": "Larger",
+            "EXTRA_LARGE": "Extra Large"
           }
         }
       },
@@ -287,13 +287,13 @@
     "HOME": "Principal",
     "AGENTS": "Agentes",
     "AGENT_BOTS": "Robôs",
-    "AUDIT_LOGS": "Auditoria",
+    "AUDIT_LOGS": "Registros de Auditoria",
     "INBOXES": "Caixas de Entrada",
     "NOTIFICATIONS": "Notificações",
     "CANNED_RESPONSES": "Respostas Prontas",
     "INTEGRATIONS": "Integrações",
     "PROFILE_SETTINGS": "Configurações do Perfil",
-    "ACCOUNT_SETTINGS": "Conta",
+    "ACCOUNT_SETTINGS": "Configurações da conta",
     "APPLICATIONS": "Aplicações",
     "LABELS": "Etiquetas",
     "CUSTOM_ATTRIBUTES": "Atributos Personalizados",
@@ -322,7 +322,7 @@
     "REPORTS_INBOX": "Caixa de Entrada",
     "REPORTS_TEAM": "Equipe",
     "SET_AVAILABILITY_TITLE": "Defina como",
-    "SET_YOUR_AVAILABILITY": "Disponibilidade",
+    "SET_YOUR_AVAILABILITY": "Definir a sua disponibilidade",
     "SLA": "SLA",
     "CUSTOM_ROLES": "Regras Personalizadas",
     "BETA": "Beta",

app/javascript/dashboard/i18n/locale/pt_BR/sla.json

@@ -1,9 +1,9 @@
 {
   "SLA": {
-    "HEADER": "Acordo de Nível de Serviço",
+    "HEADER": "Termos do Serviço",
     "ADD_ACTION": "Adicionar SLA",
     "ADD_ACTION_LONG": "Criar uma nova Política de SLA",
-    "DESCRIPTION": "Acordo de Nível de Serviço (SLAs em inglês) são acordos que definem expectativas claras entre sua equipe e os clientes. Estabelecem normas para tempos de resposta e de resolução, criando um quadro de responsabilização e garantindo uma experiência coerente e de qualidade.",
+    "DESCRIPTION": "Contratos de Nível de Serviço (SLAs em inglês) são contratos que definem expectativas claras entre sua equipe e os clientes. Estabelecem normas para tempos de resposta e de resolução, criando um quadro de responsabilização e garantindo uma experiência coerente e de qualidade.",
     "LEARN_MORE": "Saiba mais sobre SLA",
     "LOADING": "Buscando SLAs",
     "PAYWALL": {
@@ -15,7 +15,7 @@
     },
     "ENTERPRISE_PAYWALL": {
       "AVAILABLE_ON": "O recurso SLA está disponível apenas nos planos pagos.",
-      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como logs de auditoria, capacidade do agente e muito mais.",
+      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como registros de auditoria, capacidade do agente e muito mais.",
       "ASK_ADMIN": "Entre em contato com seu administrador para fazer a atualização."
     },
     "LIST": {

app/javascript/dashboard/i18n/locale/ro/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Selectați agentul",
         "TEAM": "Selectați echipa"
       },
-      "LIST": {
-        "NONE": "Nimic"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Niciun agent găsit",

app/javascript/dashboard/i18n/locale/ru/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Выбрать Агента",
         "TEAM": "Выберите команду"
       },
-      "LIST": {
-        "NONE": "Ничего"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Операторы не найдены",

app/javascript/dashboard/i18n/locale/ru/contact.json

@@ -266,7 +266,7 @@
       "ATTRIBUTE_WARNING": "Контактная информация <strong>{primaryContactName}</strong> будет скопирована в <strong>{parentContactName}</strong>."
     },
     "SEARCH": {
-      "ERROR_MESSAGE": "Что-то пошло не так. Пожалуйста, попробуйте позже."
+      "ERROR_MESSAGE": "Something went wrong. Please try again later."
     },
     "FORM": {
       "SUBMIT": " Объединить контакты",
@@ -563,7 +563,7 @@
       "GO_TO_CONVERSATION": "Просмотр",
       "SUCCESS_MESSAGE": "Сообщение успешно отправлено!",
       "ERROR_MESSAGE": "Произошла ошибка при создании диалога. Пожалуйста, повторите попытку позже.",
-      "NO_INBOX_ALERT": "Нет доступных входящих для начала разговора с этим контактом.",
+      "NO_INBOX_ALERT": "Нет доступных \"входящих\" для начала разговора с этим контактом.",
       "CONTACT_SELECTOR": {
         "LABEL": "Кому:",
         "TAG_INPUT_PLACEHOLDER": "Поиск контакта с именем, email или номером телефона",

app/javascript/dashboard/i18n/locale/ru/customRole.json

@@ -31,7 +31,7 @@
     },
     "PERMISSIONS": {
       "CONVERSATION_MANAGE": "Управление всеми диалогами",
-      "CONVERSATION_UNASSIGNED_MANAGE": "Управление неназначенными беседами и теми, которые им назначены",
+      "CONVERSATION_UNASSIGNED_MANAGE": "Управление неназначенными беседами и теми, которые назначены им",
       "CONVERSATION_PARTICIPATING_MANAGE": "Управление текущими беседами и теми, которые им назначены",
       "CONTACT_MANAGE": "Управление контактами",
       "REPORT_MANAGE": "Управление отчетами",

app/javascript/dashboard/i18n/locale/ru/generalSettings.json

@@ -114,7 +114,7 @@
       "CHANGE_PRIORITY": "Изменить приоритет",
       "CHANGE_TEAM": "Изменить команду",
       "SNOOZE_CONVERSATION": "Включить звук диалога",
-      "ADD_LABEL": "Добавить метку в диалог",
+      "ADD_LABEL": "Добавить метку в разговор",
       "REMOVE_LABEL": "Удалить метку из диалога",
       "SETTINGS": "Настройки",
       "AI_ASSIST": "Помощь ИИ",
@@ -128,11 +128,11 @@
       "GO_TO_CONVERSATION_REPORTS": "Перейти к отчетам по диалогам",
       "GO_TO_AGENT_REPORTS": "Перейти к отчетам по сотрудникам",
       "GO_TO_LABEL_REPORTS": "Перейти к отчетам по меткам",
-      "GO_TO_INBOX_REPORTS": "Перейти к отчётам по «Входящим»",
+      "GO_TO_INBOX_REPORTS": "Перейти к отчётам по \"Входящим\"",
       "GO_TO_TEAM_REPORTS": "Перейти к отчетам по командам",
       "GO_TO_SETTINGS_AGENTS": "Перейти к настройкам сотрудников",
       "GO_TO_SETTINGS_TEAMS": "Перейти к настройкам команд",
-      "GO_TO_SETTINGS_INBOXES": "Перейти к настройкам «Входящих»",
+      "GO_TO_SETTINGS_INBOXES": "Перейти к настройкам \"Входящих\"",
       "GO_TO_SETTINGS_LABELS": "Перейти к настройкам меток",
       "GO_TO_SETTINGS_CANNED_RESPONSES": "Перейти к настройкам шаблонных ответов",
       "GO_TO_SETTINGS_APPLICATIONS": "Перейти в настройки приложения",

app/javascript/dashboard/i18n/locale/ru/inboxMgmt.json

@@ -2,7 +2,7 @@
   "INBOX_MGMT": {
     "HEADER": "Источники",
     "DESCRIPTION": "Канал — это способ коммуникации, который ваш клиент выбирает для связи с вами. Входящие — это место, где вы управляете диалогами для определенного канала. Он может включать диалоги из различных источников, таких как электронная почта, онлайн чат или социальные сети.",
-    "LEARN_MORE": "Узнать больше о «Входящих»",
+    "LEARN_MORE": "Узнать больше о \"Входящих\"",
     "RECONNECTION_REQUIRED": "Входящие сообщения отключены. Вы не будете получать новые сообщения пока не пройдете авторизацию повторно.",
     "CLICK_TO_RECONNECT": "Нажмите здесь для повторного подключения.",
     "LIST": {
@@ -208,8 +208,8 @@
         }
       },
       "WHATSAPP": {
-        "TITLE": "Канал WhatsApp",
-        "DESC": "Начните поддерживать своих клиентов через WhatsApp.",
+        "TITLE": "WhatsApp канал",
+        "DESC": "Начните поддерживать ваших клиентов через WhatsApp.",
         "PROVIDERS": {
           "LABEL": "Поставщик API",
           "TWILIO": "Twilio",

app/javascript/dashboard/i18n/locale/ru/integrations.json

@@ -302,8 +302,8 @@
         "ERROR": "Произошла ошибка при отвязке задачи, пожалуйста, попробуйте ещё раз"
       },
       "DELETE": {
-        "TITLE": "Вы уверены, что хотите удалить интеграцию?",
-        "MESSAGE": "Вы уверены, что хотите удалить интеграцию?",
+        "TITLE": "Are you sure you want to delete the integration?",
+        "MESSAGE": "Are you sure you want to delete the integration?",
         "CONFIRM": "Да, удалить",
         "CANCEL": "Отменить"
       }
@@ -317,18 +317,18 @@
       "YOU": "Вы",
       "USE": "Использовать это",
       "RESET": "Сброс",
-      "SELECT_ASSISTANT": "Выбрать ассистента"
+      "SELECT_ASSISTANT": "Select Assistant"
     },
     "PAYWALL": {
       "TITLE": "Обновите тарифный план, чтобы использовать Captain AI",
       "AVAILABLE_ON": "Капитан недоступен на бесплатном тарифном плане.",
-      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к нашим ассистентам, copilot и другим функциям.",
+      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к помощникам, Captain AI и другому.",
       "UPGRADE_NOW": "Обновить сейчас",
       "CANCEL_ANYTIME": "Вы можете изменить или отменить ваш тарифный план в любое время"
     },
     "ENTERPRISE_PAYWALL": {
       "AVAILABLE_ON": "Функция Captain AI доступна только в платном плане.",
-      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к нашим ассистентам, copilot и другим функциям.",
+      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к помощникам, Captain AI и другому.",
       "ASK_ADMIN": "Пожалуйста, обратитесь к вашему администратору для обновления."
     },
     "BANNER": {
@@ -341,35 +341,35 @@
       "EDIT": "Обновить"
     },
     "ASSISTANTS": {
-      "HEADER": "Ассистенты",
-      "ADD_NEW": "Создать нового ассистента",
+      "HEADER": "Помощники",
+      "ADD_NEW": "Создать нового помощника",
       "DELETE": {
-        "TITLE": "Вы уверены, что хотите удалить ассистента?",
-        "DESCRIPTION": "Это действие необратимо. Удаление этого ассистента удалит его из всех подключенных источников и навсегда удалит все сгенерированные знания.",
+        "TITLE": "Вы уверены, что хотите удалить помощника?",
+        "DESCRIPTION": "Это действие необратимо. Удаление этого помощника удалит его из всех подключенных источников и навсегда удалит все сгенерированные знания.",
         "CONFIRM": "Да, удалить",
-        "SUCCESS_MESSAGE": "Ассистент успешно удален",
-        "ERROR_MESSAGE": "При удалении ассистента произошла ошибка. Пожалуйста, попробуйте еще раз."
+        "SUCCESS_MESSAGE": "Помощник успешно удален",
+        "ERROR_MESSAGE": "При удалении помощника произошла ошибка. Пожалуйста, попробуйте еще раз."
       },
-      "FORM_DESCRIPTION": "Заполните приведенные ниже сведения, чтобы назвать своего ассистента, описать его цель и указать поддерживаемый продукт.",
+      "FORM_DESCRIPTION": "Заполните приведенные ниже сведения, чтобы назвать своего помощника, описать его цель и указать поддерживаемый продукт.",
       "CREATE": {
-        "TITLE": "Создать ассистента",
-        "SUCCESS_MESSAGE": "Ассистент успешно создан",
-        "ERROR_MESSAGE": "При создании ассистента произошла ошибка, пожалуйста, попробуйте еще раз."
+        "TITLE": "Создать помощника",
+        "SUCCESS_MESSAGE": "Помощник успешно создан",
+        "ERROR_MESSAGE": "При создании помощника произошла ошибка, пожалуйста, попробуйте еще раз."
       },
       "FORM": {
         "NAME": {
-          "LABEL": "Имя ассистента",
-          "PLACEHOLDER": "Введите имя ассистента",
-          "ERROR": "Пожалуйста, укажите имя ассистента"
+          "LABEL": "Имя помощника",
+          "PLACEHOLDER": "Введите имя помощника",
+          "ERROR": "Пожалуйста, укажите имя помощника"
         },
         "DESCRIPTION": {
-          "LABEL": "Описание ассистента",
-          "PLACEHOLDER": "Опишите, как и где будет использоваться этот ассистент",
+          "LABEL": "Описание помощника",
+          "PLACEHOLDER": "Опишите, как и где будет использоваться этот помощник",
           "ERROR": "Необходимо описание"
         },
         "PRODUCT_NAME": {
           "LABEL": "Название продукта",
-          "PLACEHOLDER": "Введите название продукта, для которого предназначен этот ассистент",
+          "PLACEHOLDER": "Введите название продукта, для которого предназначен этот помощник",
           "ERROR": "Требуется название продукта"
         },
         "FEATURES": {
@@ -379,18 +379,18 @@
         }
       },
       "EDIT": {
-        "TITLE": "Обновить ассистента",
-        "SUCCESS_MESSAGE": "Ассистент успешно обновлен",
-        "ERROR_MESSAGE": "При обновлении ассистента произошла ошибка, пожалуйста, попробуйте еще раз."
+        "TITLE": "Обновить помощника",
+        "SUCCESS_MESSAGE": "Помощник успешно обновлен",
+        "ERROR_MESSAGE": "При обновлении помощника произошла ошибка, пожалуйста, попробуйте еще раз."
       },
       "OPTIONS": {
-        "EDIT_ASSISTANT": "Редактировать ассистента",
-        "DELETE_ASSISTANT": "Удалить ассистента",
+        "EDIT_ASSISTANT": "Редактировать помощника",
+        "DELETE_ASSISTANT": "Удалить помощника",
         "VIEW_CONNECTED_INBOXES": "Просмотр подключенных источников"
       },
       "EMPTY_STATE": {
-        "TITLE": "Нет доступных ассистентов",
-        "SUBTITLE": "Создайте ассистента, чтобы дать быстрые и точные ответы пользователям. Он может учиться на ваших статьях из центра поддержки и прошлых диалогах."
+        "TITLE": "Нет доступных помощников",
+        "SUBTITLE": "Создайте помощника, чтобы дать быстрые и точные ответы пользователям. Он может учиться на ваших статьях из центра поддержки и прошлых диалогах."
       }
     },
     "DOCUMENTS": {
@@ -413,9 +413,9 @@
           "ERROR": "Пожалуйста, укажите корректный URL для документа"
         },
         "ASSISTANT": {
-          "LABEL": "Ассистент",
-          "PLACEHOLDER": "Выберите ассистента",
-          "ERROR": "Необходимо заполнить поле ассистента"
+          "LABEL": "Помощник",
+          "PLACEHOLDER": "Выберите помощника",
+          "ERROR": "Необходимо заполнить поле помощника"
         }
       },
       "DELETE": {
@@ -440,19 +440,19 @@
       "DOCUMENTABLE": {
         "CONVERSATION": "Диалог #{id}"
       },
-      "SELECTED": "Выбрано {count}",
-      "BULK_APPROVE_BUTTON": "Одобрить",
+      "SELECTED": "{count} selected",
+      "BULK_APPROVE_BUTTON": "Approve",
       "BULK_DELETE_BUTTON": "Удалить",
       "BULK_APPROVE": {
-        "SUCCESS_MESSAGE": "FAQ успешно одобрены",
-        "ERROR_MESSAGE": "Произошла ошибка при одобрении FAQ, пожалуйста, попробуйте ещё раз."
+        "SUCCESS_MESSAGE": "FAQs approved successfully",
+        "ERROR_MESSAGE": "There was an error approving the FAQs, please try again."
       },
       "BULK_DELETE": {
-        "TITLE": "Удалить FAQ?",
-        "DESCRIPTION": "Вы уверены, что хотите удалить выбранные FAQ? Это действие невозможно отменить.",
-        "CONFIRM": "Да, удалить всё",
-        "SUCCESS_MESSAGE": "FAQ успешно удалены",
-        "ERROR_MESSAGE": "Произошла ошибка при удалении FAQ, пожалуйста, попробуйте ещё раз."
+        "TITLE": "Delete FAQs?",
+        "DESCRIPTION": "Are you sure you want to delete the selected FAQs? This action cannot be undone.",
+        "CONFIRM": "Yes, delete all",
+        "SUCCESS_MESSAGE": "FAQs deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQs, please try again."
       },
       "DELETE": {
         "TITLE": "Вы действительно хотите удалить FAQ?",
@@ -462,7 +462,7 @@
         "ERROR_MESSAGE": "Произошла ошибка при удалении FAQ, попробуйте еще раз."
       },
       "FILTER": {
-        "ASSISTANT": "Ассистент: {selected}",
+        "ASSISTANT": "Помощник: {selected}",
         "STATUS": "Статус: {selected}",
         "ALL_ASSISTANTS": "Все"
       },
@@ -472,7 +472,7 @@
         "APPROVED": "Одобрено",
         "ALL": "Все"
       },
-      "FORM_DESCRIPTION": "Добавьте вопрос и соответствующий ему ответ в базу знаний и выберите ассистента, с которым он должен связаться.",
+      "FORM_DESCRIPTION": "Добавьте вопрос и соответствующий ему ответ в базу знаний и выберите помощника, с которым он должен связаться.",
       "CREATE": {
         "TITLE": "Добавить FAQ",
         "SUCCESS_MESSAGE": "Ответ успешно добавлен.",
@@ -487,59 +487,59 @@
         "ANSWER": {
           "LABEL": "Ответ",
           "PLACEHOLDER": "Введите ответ",
-          "ERROR": "Пожалуйста, введите корректный ответ."
+          "ERROR": "Please provide a valid answer."
         },
         "ASSISTANT": {
-          "LABEL": "Ассистент",
-          "PLACEHOLDER": "Выбрать ассистента",
-          "ERROR": "Выбрать ассистента"
+          "LABEL": "Помощник",
+          "PLACEHOLDER": "Select an assistant",
+          "ERROR": "Please select an assistant."
         }
       },
       "EDIT": {
-        "TITLE": "Обновить FAQ",
-        "SUCCESS_MESSAGE": "FAQ успешно обновлён",
-        "ERROR_MESSAGE": "Произошла ошибка при обновлении FAQ, пожалуйста, попробуйте ещё раз",
-        "APPROVE_SUCCESS_MESSAGE": "FAQ был отмечен как одобренный"
+        "TITLE": "Update the FAQ",
+        "SUCCESS_MESSAGE": "The FAQ has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the FAQ, please try again",
+        "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
       },
       "OPTIONS": {
-        "APPROVE": "Отметить как одобренный",
-        "EDIT_RESPONSE": "FAQ отмечен как одобренный",
-        "DELETE_RESPONSE": "Удалить FAQ"
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
       },
       "EMPTY_STATE": {
-        "TITLE": "FAQ не найдены",
-        "SUBTITLE": "FAQ помогают вашему ассистенту быстро и точно отвечать на вопросы клиентов. Их можно генерировать автоматически из вашего контента или добавлять вручную."
+        "TITLE": "No FAQs Found",
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
       }
     },
     "INBOXES": {
-      "HEADER": "Подключённые источники входящих",
-      "ADD_NEW": "Подключить новый источник входящих",
+      "HEADER": "Connected Inboxes",
+      "ADD_NEW": "Connect a new inbox",
       "OPTIONS": {
         "DISCONNECT": "Отключиться"
       },
       "DELETE": {
-        "TITLE": "Вы уверены, что хотите отключить этот источник входящих?",
+        "TITLE": "Are you sure to disconnect the inbox?",
         "DESCRIPTION": "",
         "CONFIRM": "Да, удалить",
-        "SUCCESS_MESSAGE": "Источник входящих успешно отключён.",
-        "ERROR_MESSAGE": "Произошла ошибка при отключении источника входящих, пожалуйста, попробуйте ещё раз."
+        "SUCCESS_MESSAGE": "The inbox was successfully disconnected.",
+        "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again."
       },
-      "FORM_DESCRIPTION": "Выберите источник входящих для подключения к ассистенту.",
+      "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.",
       "CREATE": {
-        "TITLE": "Подключить источник входящих",
-        "SUCCESS_MESSAGE": "Источник входящих успешно подключён.",
-        "ERROR_MESSAGE": "Произошла ошибка при подключении источника входящих. Пожалуйста, попробуйте ещё раз."
+        "TITLE": "Connect an Inbox",
+        "SUCCESS_MESSAGE": "The inbox was successfully connected.",
+        "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again."
       },
       "FORM": {
         "INBOX": {
           "LABEL": "Электронная почта",
-          "PLACEHOLDER": "Выберите источник входящих для развертывания ассистента.",
-          "ERROR": "Необходимо выбрать источник входящих."
+          "PLACEHOLDER": "Choose the inbox to deploy the assistant.",
+          "ERROR": "An inbox selection is required."
         }
       },
       "EMPTY_STATE": {
-        "TITLE": "Нет подключённых источников входящих",
-        "SUBTITLE": "Подключение источника входящих позволяет ассистенту обрабатывать первые вопросы ваших клиентов до их передачи вам."
+        "TITLE": "No Connected Inboxes",
+        "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you."
       }
     }
   }

app/javascript/dashboard/i18n/locale/ru/report.json

@@ -124,7 +124,7 @@
   },
   "AGENT_REPORTS": {
     "HEADER": "Обзор агентов",
-    "DESCRIPTION": "Легко отслеживайте эффективность работы агентов с помощью ключевых метрик, таких как количество бесед, время ответа, время решения проблем и количество решённых случаев. Нажмите на имя агента, чтобы узнать подробности.",
+    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
     "LOADING_CHART": "Загрузка данных графика...",
     "NO_ENOUGH_DATA": "Недостаточно данных для создания отчета, пожалуйста, повторите попытку позже.",
     "DOWNLOAD_AGENT_REPORTS": "Сказать отчёт по агентам",
@@ -259,7 +259,7 @@
   },
   "INBOX_REPORTS": {
     "HEADER": "Обзор входящих",
-    "DESCRIPTION": "Быстро просматривайте эффективность источника входящих с основными метриками — количеством бесед, временем ответа, временем решения проблем и количеством решённых случаев — всё в одном месте. Нажмите на имя источника для получения подробной информации.",
+    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
     "LOADING_CHART": "Загрузка данных графика...",
     "NO_ENOUGH_DATA": "Недостаточно данных для создания отчета, пожалуйста, повторите попытку позже.",
     "DOWNLOAD_INBOX_REPORTS": "Скачать отчет по входящим",
@@ -327,7 +327,7 @@
   },
   "TEAM_REPORTS": {
     "HEADER": "Обзор команды",
-    "DESCRIPTION": "Получите обзор работы вашей команды с основными метриками, такими как количество бесед, время ответа, время решения проблем и количество решённых случаев. Нажмите на имя команды для подробностей.",
+    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
     "LOADING_CHART": "Загрузка данных графика...",
     "NO_ENOUGH_DATA": "Недостаточно данных для создания отчета, пожалуйста, повторите попытку позже.",
     "DOWNLOAD_TEAM_REPORTS": "Скачать отчет по команде",
@@ -546,9 +546,9 @@
     "INBOX": "Электронная почта",
     "AGENT": "Оператор",
     "TEAM": "Команда",
-    "AVG_RESOLUTION_TIME": "Среднее время решения",
-    "AVG_FIRST_RESPONSE_TIME": "Среднее время первого ответа",
-    "AVG_REPLY_TIME": "Среднее время ожидания клиента",
+    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
+    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
+    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
     "RESOLUTION_COUNT": "Количество завершенных",
     "CONVERSATIONS": "Количество диалогов"
   }

app/javascript/dashboard/i18n/locale/ru/search.json

@@ -11,8 +11,8 @@
       "CONVERSATIONS": "Диалоги",
       "MESSAGES": "Сообщения"
     },
-    "VIEW_MORE": "Посмотреть больше",
-    "LOAD_MORE": "Загрузить ещё",
+    "VIEW_MORE": "View more",
+    "LOAD_MORE": "Load more",
     "SEARCHING_DATA": "Идёт поиск",
     "LOADING_DATA": "Загрузка",
     "EMPTY_STATE": "Не найдено {item} для запроса '{query}'",

app/javascript/dashboard/i18n/locale/ru/settings.json

@@ -36,20 +36,20 @@
         }
       },
       "INTERFACE_SECTION": {
-        "TITLE": "Интерфейс",
-        "NOTE": "Настройте внешний вид и оформление вашей панели Chatwoot.",
+        "TITLE": "Interface",
+        "NOTE": "Customize the look and feel of your Chatwoot dashboard.",
         "FONT_SIZE": {
-          "TITLE": "Размер шрифта",
-          "NOTE": "Измените размер текста на всей панели в соответствии с вашими предпочтениями.",
-          "UPDATE_SUCCESS": "Настройки шрифта успешно обновлены",
-          "UPDATE_ERROR": "Произошла ошибка при обновлении настроек шрифта, пожалуйста, попробуйте ещё раз",
+          "TITLE": "Font size",
+          "NOTE": "Adjust the text size across the dashboard based on your preference.",
+          "UPDATE_SUCCESS": "Your font settings have been updated successfully",
+          "UPDATE_ERROR": "There is an error while updating the font settings, please try again",
           "OPTIONS": {
-            "SMALLER": "Меньше",
-            "SMALL": "Маленький",
+            "SMALLER": "Smaller",
+            "SMALL": "Small",
             "DEFAULT": "По умолчанию",
-            "LARGE": "Большой",
-            "LARGER": "Крупнее",
-            "EXTRA_LARGE": "Очень большой"
+            "LARGE": "Large",
+            "LARGER": "Larger",
+            "EXTRA_LARGE": "Extra Large"
           }
         }
       },
@@ -162,7 +162,7 @@
         "REQUEST_PUSH": "Включить push-уведомления",
         "SLA_MISSED_FIRST_RESPONSE": "Отправить push-уведомление, если диалог не соответствует SLA первого ответа",
         "SLA_MISSED_NEXT_RESPONSE": "Отправить push-уведомление, если диалог не успел получить следующий ответ SLA",
-        "SLA_MISSED_RESOLUTION": "Отправить push-уведомление, если диалог не соответствует SLA"
+        "SLA_MISSED_RESOLUTION": "Отправить push-уведомление, если диалог не соответствует уровню разрешения SLA"
       },
       "PROFILE_IMAGE": {
         "LABEL": "Изображение профиля"
@@ -281,9 +281,9 @@
     "SETTINGS": "Настройки",
     "CONTACTS": "Контакты",
     "CAPTAIN": "Капитан",
-    "CAPTAIN_ASSISTANTS": "Ассистенты",
+    "CAPTAIN_ASSISTANTS": "Помощники",
     "CAPTAIN_DOCUMENTS": "Документы",
-    "CAPTAIN_RESPONSES": "FAQ",
+    "CAPTAIN_RESPONSES": "FAQs",
     "HOME": "Главная",
     "AGENTS": "Операторы",
     "AGENT_BOTS": "Боты",
@@ -345,14 +345,14 @@
   },
   "BILLING_SETTINGS": {
     "TITLE": "Платёж",
-    "DESCRIPTION": "Управляйте подпиской здесь, обновите тарифный план и получите больше возможностей для вашей команды.",
+    "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
     "CURRENT_PLAN": {
       "TITLE": "Текущий план",
       "PLAN_NOTE": "На данный момент вы подписаны на ** план{plan}** с **{quantity}** лицензиями",
-      "SEAT_COUNT": "Количество мест",
-      "RENEWS_ON": "Продление"
+      "SEAT_COUNT": "Number of seats",
+      "RENEWS_ON": "Renews on"
     },
-    "VIEW_PRICING": "Посмотреть цены",
+    "VIEW_PRICING": "View Pricing",
     "MANAGE_SUBSCRIPTION": {
       "TITLE": "Управление подпиской",
       "DESCRIPTION": "Просматривайте ваши предыдущие счета, редактируйте платежные реквизиты или отмените подписку.",
@@ -360,11 +360,11 @@
     },
     "CAPTAIN": {
       "TITLE": "Капитан",
-      "DESCRIPTION": "Управляйте использованием и кредитами для Captain AI.",
-      "BUTTON_TXT": "Купить дополнительные кредиты",
+      "DESCRIPTION": "Manage usage and credits for Captain AI.",
+      "BUTTON_TXT": "Buy more credits",
       "DOCUMENTS": "Документы",
-      "RESPONSES": "Ответы",
-      "UPGRADE": "Captain недоступен в бесплатном тарифном плане, обновите его, чтобы получить доступ к ассистентам, copilot и другим функциям."
+      "RESPONSES": "Responses",
+      "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more."
     },
     "CHAT_WITH_US": {
       "TITLE": "Нужна помощь?",

app/javascript/dashboard/i18n/locale/sh/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "None"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No agents found",

app/javascript/dashboard/i18n/locale/sk/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Vybrať agenta",
         "TEAM": "Vybrať tím"
       },
-      "LIST": {
-        "NONE": "Žiadne"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Žiadni agenti neboli nájdení",

app/javascript/dashboard/i18n/locale/sl/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "None"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No agents found",

app/javascript/dashboard/i18n/locale/sq/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "None"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No agents found",

app/javascript/dashboard/i18n/locale/sr/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Izaberite agenta",
         "TEAM": "Izaberite tim"
       },
-      "LIST": {
-        "NONE": "Niko"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Nema pronađenih agenata",

app/javascript/dashboard/i18n/locale/sv/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Välj agent",
         "TEAM": "Välj team"
       },
-      "LIST": {
-        "NONE": "Inget"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Inga agenter hittades",

app/javascript/dashboard/i18n/locale/ta/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "None"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No agents found",

app/javascript/dashboard/i18n/locale/th/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "เลือกพนักงาน",
         "TEAM": "เลือกทีม"
       },
-      "LIST": {
-        "NONE": "ไม่มี"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "ไม่พบพนักงาน",

app/javascript/dashboard/i18n/locale/tl/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "None"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No agents found",

app/javascript/dashboard/i18n/locale/tr/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Temsilci seçin",
         "TEAM": "Takım seçin"
       },
-      "LIST": {
-        "NONE": "Hiç"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Kullanıcı bulunamadı",

app/javascript/dashboard/i18n/locale/uk/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Виберіть агента",
         "TEAM": "Виберіть команду"
       },
-      "LIST": {
-        "NONE": "Нiчого"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Агентів не знайдено",

app/javascript/dashboard/i18n/locale/ur/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "ایجنٹ منتخب کریں۔",
         "TEAM": "ٹیم منتخب کریں۔"
       },
-      "LIST": {
-        "NONE": "کوئی نہیں۔"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "کوئی ایجنٹ نہیں ملا",

app/javascript/dashboard/i18n/locale/ur_IN/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Select agent",
         "TEAM": "Select team"
       },
-      "LIST": {
-        "NONE": "None"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "No agents found",

app/javascript/dashboard/i18n/locale/vi/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "Chọn thành viên",
         "TEAM": "Chọn nhóm"
       },
-      "LIST": {
-        "NONE": "Không có"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "Không tìm thấy nhà cung cấp",

app/javascript/dashboard/i18n/locale/zh_CN/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "选择客服代表",
         "TEAM": "选择团队"
       },
-      "LIST": {
-        "NONE": "啥都没有"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "未找到客服代表",

app/javascript/dashboard/i18n/locale/zh_TW/agentMgmt.json

@@ -105,9 +105,6 @@
         "AGENT": "選擇客服",
         "TEAM": "選擇團隊"
       },
-      "LIST": {
-        "NONE": "無"
-      },
       "SEARCH": {
         "NO_RESULTS": {
           "AGENT": "查無客服",

app/javascript/dashboard/modules/conversations/components/MessageContextMenu.vue

@@ -11,12 +11,14 @@ import {
   ACCOUNT_EVENTS,
   CONVERSATION_EVENTS,
 } from '../../../helper/AnalyticsHelper/events';
+import TranslateModal from 'dashboard/components/widgets/conversation/bubble/TranslateModal.vue';
 import MenuItem from '../../../components/widgets/conversation/contextMenu/menuItem.vue';
 import { useTrack } from 'dashboard/composables';
 
 export default {
   components: {
     AddCannedModal,
+    TranslateModal,
     MenuItem,
     ContextMenu,
   },
@@ -52,6 +54,7 @@ export default {
   data() {
     return {
       isCannedResponseModalOpen: false,
+      showTranslateModal: false,
       showDeleteModal: false,
     };
   },
@@ -122,11 +125,15 @@ export default {
       });
       useTrack(CONVERSATION_EVENTS.TRANSLATE_A_MESSAGE);
       this.handleClose();
+      this.showTranslateModal = true;
     },
     handleReplyTo() {
       this.$emit('replyTo', this.message);
       this.handleClose();
     },
+    onCloseTranslateModal() {
+      this.showTranslateModal = false;
+    },
     openDeleteModal() {
       this.handleClose();
       this.showDeleteModal = true;
@@ -163,6 +170,13 @@ export default {
         :on-close="hideCannedResponseModal"
       />
     </woot-modal>
+    <!-- Translate Content -->
+    <TranslateModal
+      v-if="showTranslateModal"
+      :content="messageContent"
+      :content-attributes="contentAttributes"
+      @close="onCloseTranslateModal"
+    />
     <!-- Confirm Deletion -->
     <woot-delete-modal
       v-if="showDeleteModal"