feat: update rake task to include ARQ

.env.example

@@ -256,8 +256,6 @@ AZURE_APP_SECRET=
 ## Change these values to fine tune performance
 # control the concurrency setting of sidekiq
 # SIDEKIQ_CONCURRENCY=10
-# Enable verbose logging each time a job is dequeued in Sidekiq
-# ENABLE_SIDEKIQ_DEQUEUE_LOGGER=false
 
 
 # AI powered features

.github/workflows/run_mfa_spec.yml

@@ -70,7 +70,6 @@ jobs:
             spec/services/mfa/authentication_service_spec.rb \
             spec/requests/api/v1/profile/mfa_controller_spec.rb \
             spec/controllers/devise_overrides/sessions_controller_spec.rb \
-            spec/models/application_record_external_credentials_encryption_spec.rb \
             --profile=10 \
             --format documentation
         env:

.rubocop.yml

@@ -23,7 +23,7 @@ Metrics/MethodLength:
     - 'enterprise/lib/captain/agent.rb'
 
 RSpec/ExampleLength:
-  Max: 50
+  Max: 25
 
 Style/Documentation:
   Enabled: false
@@ -336,4 +336,4 @@ FactoryBot/RedundantFactoryOption:
   Enabled: false
 
 FactoryBot/FactoryAssociationWithStrategy:
-  Enabled: false
+  Enabled: false

Gemfile

@@ -21,7 +21,6 @@ gem 'telephone_number'
 gem 'time_diff'
 gem 'tzinfo-data'
 gem 'valid_email2'
-gem 'email-provider-info'
 # compress javascript config.assets.js_compressor
 gem 'uglifier'
 ##-- used for single column multiple binary flags in notification settings/feature flagging --##
@@ -159,7 +158,7 @@ gem 'working_hours'
 gem 'pg_search'
 
 # Subscriptions, Billing
-gem 'stripe', '17.2.0.pre.alpha.2'
+gem 'stripe'
 
 ## - helper gems --##
 ## to populate db with sample data

Gemfile.lock

@@ -270,7 +270,6 @@ GEM
       concurrent-ruby (~> 1.0)
       http (>= 3.0)
       ruby2_keywords
-    email-provider-info (0.0.1)
     email_reply_trimmer (0.1.13)
     erubi (1.13.0)
     et-orbi (1.2.11)
@@ -595,7 +594,7 @@ GEM
     oj (3.16.10)
       bigdecimal (>= 3.0)
       ostruct (>= 0.2)
-    omniauth (2.1.4)
+    omniauth (2.1.3)
       hashie (>= 3.4.6)
       logger
       rack (>= 2.2.3)
@@ -654,7 +653,7 @@ GEM
       rack (>= 2.0.0)
     rack-mini-profiler (3.2.0)
       rack (>= 1.2.0)
-    rack-protection (4.2.1)
+    rack-protection (4.1.1)
       base64 (>= 0.1.0)
       logger (>= 1.6.0)
       rack (>= 3.0.0, < 4)
@@ -902,7 +901,7 @@ GEM
     squasher (0.7.2)
     stackprof (0.2.25)
     statsd-ruby (1.5.0)
-    stripe (17.2.0.pre.alpha.2)
+    stripe (8.5.0)
     telephone_number (1.4.20)
     test-prof (1.2.1)
     thor (1.4.0)
@@ -1017,7 +1016,6 @@ DEPENDENCIES
   dotenv-rails (>= 3.0.0)
   down
   elastic-apm
-  email-provider-info
   email_reply_trimmer
   facebook-messenger
   factory_bot_rails (>= 6.4.3)
@@ -1110,7 +1108,7 @@ DEPENDENCIES
   spring-watcher-listen
   squasher
   stackprof
-  stripe (= 17.2.0.pre.alpha.2)
+  stripe
   telephone_number
   test-prof
   tidewave

app.json

@@ -36,10 +36,6 @@
     "REDIS_OPENSSL_VERIFY_MODE":{
       "description": "OpenSSL verification mode for Redis connections. ref https://help.heroku.com/HC0F8CUS/redis-connection-issues",
       "value": "none"
-    },
-    "NODE_OPTIONS": {
-      "description": "Increase V8 heap for Vite build to avoid OOM",
-      "value": "--max-old-space-size=4096"
     }
   },
   "formation": {

app/builders/messages/message_builder.rb

@@ -23,7 +23,7 @@ class Messages::MessageBuilder
     process_emails
     # When the message has no quoted content, it will just be rendered as a regular message
     # The frontend is equipped to handle this case
-    process_email_content
+    process_email_content if @account.feature_enabled?(:quoted_email_reply)
     @message.save!
     @message
   end
@@ -178,13 +178,7 @@ class Messages::MessageBuilder
     email_attributes = ensure_indifferent_access(@message.content_attributes[:email] || {})
     normalized_content = normalize_email_body(@message.content)
 
-    # Use custom HTML content if provided, otherwise generate from message content
-    email_attributes[:html_content] = if custom_email_content_provided?
-                                        build_custom_html_content
-                                      else
-                                        build_html_content(normalized_content)
-                                      end
-
+    email_attributes[:html_content] = build_html_content(normalized_content)
     email_attributes[:text_content] = build_text_content(normalized_content)
     email_attributes
   end
@@ -219,17 +213,4 @@ class Messages::MessageBuilder
 
     ChatwootMarkdownRenderer.new(content).render_message.to_s
   end
-
-  def custom_email_content_provided?
-    @params[:email_html_content].present?
-  end
-
-  def build_custom_html_content
-    html_content = ensure_indifferent_access(@message.content_attributes.dig(:email, :html_content) || {})
-
-    html_content[:full] = @params[:email_html_content]
-    html_content[:reply] = @params[:email_html_content]
-
-    html_content
-  end
 end

app/builders/v2/reports/base_summary_builder.rb

@@ -10,28 +10,10 @@ class V2::Reports::BaseSummaryBuilder
 
   def load_data
     @conversations_count = fetch_conversations_count
-    load_reporting_events_data
-  end
-
-  def load_reporting_events_data
-    # Extract the column name for indexing (e.g., 'conversations.team_id' -> 'team_id')
-    index_key = group_by_key.to_s.split('.').last
-
-    results = reporting_events
-              .select(
-                "#{group_by_key} as #{index_key}",
-                "COUNT(CASE WHEN name = 'conversation_resolved' THEN 1 END) as resolved_count",
-                "AVG(CASE WHEN name = 'conversation_resolved' THEN #{average_value_key} END) as avg_resolution_time",
-                "AVG(CASE WHEN name = 'first_response' THEN #{average_value_key} END) as avg_first_response_time",
-                "AVG(CASE WHEN name = 'reply_time' THEN #{average_value_key} END) as avg_reply_time"
-              )
-              .group(group_by_key)
-              .index_by { |record| record.public_send(index_key) }
-
-    @resolved_count = results.transform_values(&:resolved_count)
-    @avg_resolution_time = results.transform_values(&:avg_resolution_time)
-    @avg_first_response_time = results.transform_values(&:avg_first_response_time)
-    @avg_reply_time = results.transform_values(&:avg_reply_time)
+    @resolved_count = fetch_resolved_count
+    @avg_resolution_time = fetch_average_time('conversation_resolved')
+    @avg_first_response_time = fetch_average_time('first_response')
+    @avg_reply_time = fetch_average_time('reply_time')
   end
 
   def reporting_events
@@ -42,6 +24,14 @@ class V2::Reports::BaseSummaryBuilder
     # Override this method
   end
 
+  def fetch_average_time(event_name)
+    get_grouped_average(reporting_events.where(name: event_name))
+  end
+
+  def fetch_resolved_count
+    reporting_events.where(name: 'conversation_resolved').group(group_by_key).count
+  end
+
   def group_by_key
     # Override this method
   end
@@ -50,6 +40,10 @@ class V2::Reports::BaseSummaryBuilder
     # Override this method
   end
 
+  def get_grouped_average(events)
+    events.group(group_by_key).average(average_value_key)
+  end
+
   def average_value_key
     ActiveModel::Type::Boolean.new.cast(params[:business_hours]).present? ? :value_in_business_hours : :value
   end

app/builders/v2/reports/inbox_summary_builder.rb

@@ -13,7 +13,10 @@ class V2::Reports::InboxSummaryBuilder < V2::Reports::BaseSummaryBuilder
 
   def load_data
     @conversations_count = fetch_conversations_count
-    load_reporting_events_data
+    @resolved_count = fetch_resolved_count
+    @avg_resolution_time = fetch_average_time('conversation_resolved')
+    @avg_first_response_time = fetch_average_time('first_response')
+    @avg_reply_time = fetch_average_time('reply_time')
   end
 
   def fetch_conversations_count

app/controllers/api/v1/accounts/bulk_actions_controller.rb

@@ -1,12 +1,13 @@
 class Api::V1::Accounts::BulkActionsController < Api::V1::Accounts::BaseController
+  before_action :type_matches?
+
   def create
-    case normalized_type
-    when 'Conversation'
-      enqueue_conversation_job
-      head :ok
-    when 'Contact'
-      check_authorization_for_contact_action
-      enqueue_contact_job
+    if type_matches?
+      ::BulkActionsJob.perform_later(
+        account: @current_account,
+        user: current_user,
+        params: permitted_params
+      )
       head :ok
     else
       render json: { success: false }, status: :unprocessable_entity
@@ -15,54 +16,11 @@ class Api::V1::Accounts::BulkActionsController < Api::V1::Accounts::BaseControll
 
   private
 
-  def normalized_type
-    params[:type].to_s.camelize
+  def type_matches?
+    ['Conversation'].include?(params[:type])
   end
 
-  def enqueue_conversation_job
-    ::BulkActionsJob.perform_later(
-      account: @current_account,
-      user: current_user,
-      params: conversation_params
-    )
-  end
-
-  def enqueue_contact_job
-    Contacts::BulkActionJob.perform_later(
-      @current_account.id,
-      current_user.id,
-      contact_params
-    )
-  end
-
-  def delete_contact_action?
-    params[:action_name] == 'delete'
-  end
-
-  def check_authorization_for_contact_action
-    authorize(Contact, :destroy?) if delete_contact_action?
-  end
-
-  def conversation_params
-    # TODO: Align conversation payloads with the `{ action_name, action_attributes }`
-    # and then remove this method in favor of a common params method.
-    base = params.permit(
-      :snoozed_until,
-      fields: [:status, :assignee_id, :team_id]
-    )
-    append_common_bulk_attributes(base)
-  end
-
-  def contact_params
-    # TODO: remove this method in favor of a common params method.
-    # once legacy conversation payloads are migrated.
-    append_common_bulk_attributes({})
-  end
-
-  def append_common_bulk_attributes(base_params)
-    # NOTE: Conversation payloads historically diverged per action. Going forward we
-    # want all objects to share a common contract: `{ action_name, action_attributes }`
-    common = params.permit(:type, :action_name, ids: [], labels: [add: [], remove: []])
-    base_params.merge(common)
+  def permitted_params
+    params.permit(:type, :snoozed_until, ids: [], fields: [:status, :assignee_id, :team_id], labels: [add: [], remove: []])
   end
 end

app/controllers/api/v1/accounts/conversations/base_controller.rb

@@ -5,6 +5,6 @@ class Api::V1::Accounts::Conversations::BaseController < Api::V1::Accounts::Base
 
   def conversation
     @conversation ||= Current.account.conversations.find_by!(display_id: params[:conversation_id])
-    authorize @conversation, :show?
+    authorize @conversation.inbox, :show?
   end
 end

app/controllers/api/v1/accounts/conversations_controller.rb

@@ -160,7 +160,7 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
 
   def conversation
     @conversation ||= Current.account.conversations.find_by!(display_id: params[:id])
-    authorize @conversation, :show?
+    authorize @conversation.inbox, :show?
   end
 
   def inbox

app/controllers/api/v1/accounts/integrations/dyte_controller.rb

@@ -22,7 +22,7 @@ class Api::V1::Accounts::Integrations::DyteController < Api::V1::Accounts::BaseC
   private
 
   def authorize_request
-    authorize @conversation, :show?
+    authorize @conversation.inbox, :show?
   end
 
   def render_response(response)

app/controllers/concerns/access_token_auth_helper.rb

@@ -14,7 +14,6 @@ module AccessTokenAuthHelper
     ensure_access_token
     render_unauthorized('Invalid Access Token') && return if @access_token.blank?
 
-    # NOTE: This ensures that current_user is set and available for the rest of the controller actions
     @resource = @access_token.owner
     Current.user = @resource if allowed_current_user_type?(@resource)
   end

app/javascript/dashboard/api/changelog.js

@@ -1,16 +0,0 @@
-import axios from 'axios';
-import ApiClient from './ApiClient';
-import { CHANGELOG_API_URL } from 'shared/constants/links';
-
-class ChangelogApi extends ApiClient {
-  constructor() {
-    super('changelog', { apiVersion: 'v1' });
-  }
-
-  // eslint-disable-next-line class-methods-use-this
-  fetchFromHub() {
-    return axios.get(CHANGELOG_API_URL);
-  }
-}
-
-export default new ChangelogApi();

app/javascript/dashboard/components-next/Contacts/ContactsCard/ContactDeleteSection.vue

@@ -5,7 +5,6 @@ import { useToggle } from '@vueuse/core';
 
 import Button from 'dashboard/components-next/button/Button.vue';
 import ConfirmContactDeleteDialog from 'dashboard/components-next/Contacts/ContactsForm/ConfirmContactDeleteDialog.vue';
-import Policy from 'dashboard/components/policy.vue';
 
 defineProps({
   selectedContact: {
@@ -25,44 +24,42 @@ const openConfirmDeleteContactDialog = () => {
 </script>
 
 <template>
-  <Policy :permissions="['administrator']">
-    <div class="flex flex-col items-start border-t border-n-strong px-6 py-5">
-      <Button
-        :label="t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT')"
-        sm
-        link
-        slate
-        class="hover:!no-underline text-n-slate-12"
-        icon="i-lucide-chevron-down"
-        trailing-icon
-        @click="toggleDeleteSection()"
-      />
+  <div class="flex flex-col items-start border-t border-n-strong px-6 py-5">
+    <Button
+      :label="t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT')"
+      sm
+      link
+      slate
+      class="hover:!no-underline text-n-slate-12"
+      icon="i-lucide-chevron-down"
+      trailing-icon
+      @click="toggleDeleteSection()"
+    />
 
-      <div
-        class="transition-all duration-300 ease-in-out grid w-full overflow-hidden"
-        :class="
-          showDeleteSection
-            ? 'grid-rows-[1fr] opacity-100 mt-2'
-            : 'grid-rows-[0fr] opacity-0 mt-0'
-        "
-      >
-        <div class="overflow-hidden min-h-0">
-          <span class="inline-flex text-n-slate-11 text-sm items-center gap-1">
-            {{ t('CONTACTS_LAYOUT.CARD.DELETE_CONTACT.MESSAGE') }}
-            <Button
-              :label="t('CONTACTS_LAYOUT.CARD.DELETE_CONTACT.BUTTON')"
-              sm
-              ruby
-              link
-              @click="openConfirmDeleteContactDialog()"
-            />
-          </span>
-        </div>
+    <div
+      class="transition-all duration-300 ease-in-out grid w-full overflow-hidden"
+      :class="
+        showDeleteSection
+          ? 'grid-rows-[1fr] opacity-100 mt-2'
+          : 'grid-rows-[0fr] opacity-0 mt-0'
+      "
+    >
+      <div class="overflow-hidden min-h-0">
+        <span class="inline-flex text-n-slate-11 text-sm items-center gap-1">
+          {{ t('CONTACTS_LAYOUT.CARD.DELETE_CONTACT.MESSAGE') }}
+          <Button
+            :label="t('CONTACTS_LAYOUT.CARD.DELETE_CONTACT.BUTTON')"
+            sm
+            ruby
+            link
+            @click="openConfirmDeleteContactDialog()"
+          />
+        </span>
       </div>
     </div>
-    <ConfirmContactDeleteDialog
-      ref="confirmDeleteContactDialogRef"
-      :selected-contact="selectedContact"
-    />
-  </Policy>
+  </div>
+  <ConfirmContactDeleteDialog
+    ref="confirmDeleteContactDialogRef"
+    :selected-contact="selectedContact"
+  />
 </template>

app/javascript/dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue

@@ -8,7 +8,6 @@ import Button from 'dashboard/components-next/button/Button.vue';
 import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
 import Flag from 'dashboard/components-next/flag/Flag.vue';
 import ContactDeleteSection from 'dashboard/components-next/Contacts/ContactsCard/ContactDeleteSection.vue';
-import Checkbox from 'dashboard/components-next/checkbox/Checkbox.vue';
 import countries from 'shared/constants/countries';
 
 const props = defineProps({
@@ -21,17 +20,9 @@ const props = defineProps({
   availabilityStatus: { type: String, default: null },
   isExpanded: { type: Boolean, default: false },
   isUpdating: { type: Boolean, default: false },
-  selectable: { type: Boolean, default: false },
-  isSelected: { type: Boolean, default: false },
 });
 
-const emit = defineEmits([
-  'toggle',
-  'updateContact',
-  'showContact',
-  'select',
-  'avatarHover',
-]);
+const emit = defineEmits(['toggle', 'updateContact', 'showContact']);
 
 const { t } = useI18n();
 
@@ -97,148 +88,111 @@ const onClickExpand = () => {
 };
 
 const onClickViewDetails = () => emit('showContact', props.id);
-
-const toggleSelect = checked => {
-  emit('select', checked);
-};
-
-const handleAvatarHover = isHovered => {
-  emit('avatarHover', isHovered);
-};
 </script>
 
 <template>
-  <div class="relative">
-    <CardLayout
-      :key="id"
-      layout="row"
-      :class="{
-        'outline-n-weak !bg-n-slate-3 dark:!bg-n-solid-3': isSelected,
-      }"
-    >
-      <div class="flex items-center justify-start flex-1 gap-4">
-        <div
-          class="relative"
-          @mouseenter="handleAvatarHover(true)"
-          @mouseleave="handleAvatarHover(false)"
-        >
-          <Avatar
-            :name="name"
-            :src="thumbnail"
-            :size="48"
-            :status="availabilityStatus"
-            hide-offline-status
-            rounded-full
-          >
-            <template v-if="selectable" #overlay="{ size }">
-              <label
-                class="flex items-center justify-center rounded-full cursor-pointer absolute inset-0 z-10 backdrop-blur-[2px] border border-n-weak"
-                :style="{ width: `${size}px`, height: `${size}px` }"
-                @click.stop
-              >
-                <Checkbox
-                  :model-value="isSelected"
-                  @change="event => toggleSelect(event.target.checked)"
-                />
-              </label>
-            </template>
-          </Avatar>
-        </div>
-        <div class="flex flex-col gap-0.5 flex-1">
-          <div class="flex flex-wrap items-center gap-x-4 gap-y-1">
-            <span class="text-base font-medium truncate text-n-slate-12">
-              {{ name }}
-            </span>
-            <span class="inline-flex items-center gap-1">
-              <span
-                v-if="additionalAttributes?.companyName"
-                class="i-ph-building-light size-4 text-n-slate-10 mb-0.5"
-              />
-              <span
-                v-if="additionalAttributes?.companyName"
-                class="text-sm truncate text-n-slate-11"
-              >
-                {{ additionalAttributes.companyName }}
-              </span>
-            </span>
-          </div>
-          <div
-            class="flex flex-wrap items-center justify-start gap-x-3 gap-y-1"
-          >
-            <div v-if="email" class="truncate max-w-72" :title="email">
-              <span class="text-sm text-n-slate-11">
-                {{ email }}
-              </span>
-            </div>
-            <div v-if="email" class="w-px h-3 truncate bg-n-slate-6" />
-            <span v-if="phoneNumber" class="text-sm truncate text-n-slate-11">
-              {{ phoneNumber }}
-            </span>
-            <div v-if="phoneNumber" class="w-px h-3 truncate bg-n-slate-6" />
+  <CardLayout :key="id" layout="row">
+    <div class="flex items-center justify-start flex-1 gap-4">
+      <Avatar
+        :name="name"
+        :src="thumbnail"
+        :size="48"
+        :status="availabilityStatus"
+        hide-offline-status
+        rounded-full
+      />
+      <div class="flex flex-col gap-0.5 flex-1">
+        <div class="flex flex-wrap items-center gap-x-4 gap-y-1">
+          <span class="text-base font-medium truncate text-n-slate-12">
+            {{ name }}
+          </span>
+          <span class="inline-flex items-center gap-1">
             <span
-              v-if="countryDetails"
-              class="inline-flex items-center gap-2 text-sm truncate text-n-slate-11"
-            >
-              <Flag :country="countryDetails.countryCode" class="size-3.5" />
-              {{ formattedLocation }}
-            </span>
-            <div v-if="countryDetails" class="w-px h-3 truncate bg-n-slate-6" />
-            <Button
-              :label="t('CONTACTS_LAYOUT.CARD.VIEW_DETAILS')"
-              variant="link"
-              size="xs"
-              @click="onClickViewDetails"
+              v-if="additionalAttributes?.companyName"
+              class="i-ph-building-light size-4 text-n-slate-10 mb-0.5"
             />
+            <span
+              v-if="additionalAttributes?.companyName"
+              class="text-sm truncate text-n-slate-11"
+            >
+              {{ additionalAttributes.companyName }}
+            </span>
+          </span>
+        </div>
+        <div class="flex flex-wrap items-center justify-start gap-x-3 gap-y-1">
+          <div v-if="email" class="truncate max-w-72" :title="email">
+            <span class="text-sm text-n-slate-11">
+              {{ email }}
+            </span>
           </div>
+          <div v-if="email" class="w-px h-3 truncate bg-n-slate-6" />
+          <span v-if="phoneNumber" class="text-sm truncate text-n-slate-11">
+            {{ phoneNumber }}
+          </span>
+          <div v-if="phoneNumber" class="w-px h-3 truncate bg-n-slate-6" />
+          <span
+            v-if="countryDetails"
+            class="inline-flex items-center gap-2 text-sm truncate text-n-slate-11"
+          >
+            <Flag :country="countryDetails.countryCode" class="size-3.5" />
+            {{ formattedLocation }}
+          </span>
+          <div v-if="countryDetails" class="w-px h-3 truncate bg-n-slate-6" />
+          <Button
+            :label="t('CONTACTS_LAYOUT.CARD.VIEW_DETAILS')"
+            variant="link"
+            size="xs"
+            @click="onClickViewDetails"
+          />
         </div>
       </div>
+    </div>
 
-      <Button
-        icon="i-lucide-chevron-down"
-        variant="ghost"
-        color="slate"
-        size="xs"
-        :class="{ 'rotate-180': isExpanded }"
-        @click="onClickExpand"
-      />
+    <Button
+      icon="i-lucide-chevron-down"
+      variant="ghost"
+      color="slate"
+      size="xs"
+      :class="{ 'rotate-180': isExpanded }"
+      @click="onClickExpand"
+    />
 
-      <template #after>
-        <div
-          class="transition-all duration-500 ease-in-out grid overflow-hidden"
-          :class="
-            isExpanded
-              ? 'grid-rows-[1fr] opacity-100'
-              : 'grid-rows-[0fr] opacity-0'
-          "
-        >
-          <div class="overflow-hidden">
-            <div class="flex flex-col gap-6 p-6 border-t border-n-strong">
-              <ContactsForm
-                ref="contactsFormRef"
-                :contact-data="contactData"
-                @update="handleFormUpdate"
-              />
-              <div>
-                <Button
-                  :label="
-                    t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.UPDATE_BUTTON')
-                  "
-                  size="sm"
-                  :is-loading="isUpdating"
-                  :disabled="isUpdating || isFormInvalid"
-                  @click="handleUpdateContact"
-                />
-              </div>
-            </div>
-            <ContactDeleteSection
-              :selected-contact="{
-                id: props.id,
-                name: props.name,
-              }"
+    <template #after>
+      <div
+        class="transition-all duration-500 ease-in-out grid overflow-hidden"
+        :class="
+          isExpanded
+            ? 'grid-rows-[1fr] opacity-100'
+            : 'grid-rows-[0fr] opacity-0'
+        "
+      >
+        <div class="overflow-hidden">
+          <div class="flex flex-col gap-6 p-6 border-t border-n-strong">
+            <ContactsForm
+              ref="contactsFormRef"
+              :contact-data="contactData"
+              @update="handleFormUpdate"
             />
+            <div>
+              <Button
+                :label="
+                  t('CONTACTS_LAYOUT.CARD.EDIT_DETAILS_FORM.UPDATE_BUTTON')
+                "
+                size="sm"
+                :is-loading="isUpdating"
+                :disabled="isUpdating || isFormInvalid"
+                @click="handleUpdateContact"
+              />
+            </div>
           </div>
+          <ContactDeleteSection
+            :selected-contact="{
+              id: props.id,
+              name: props.name,
+            }"
+          />
         </div>
-      </template>
-    </CardLayout>
-  </div>
+      </div>
+    </template>
+  </CardLayout>
 </template>

app/javascript/dashboard/components-next/Contacts/Pages/ContactDetails.vue

@@ -10,7 +10,6 @@ import Button from 'dashboard/components-next/button/Button.vue';
 import ContactLabels from 'dashboard/components-next/Contacts/ContactLabels/ContactLabels.vue';
 import ContactsForm from 'dashboard/components-next/Contacts/ContactsForm/ContactsForm.vue';
 import ConfirmContactDeleteDialog from 'dashboard/components-next/Contacts/ContactsForm/ConfirmContactDeleteDialog.vue';
-import Policy from 'dashboard/components/policy.vue';
 
 const props = defineProps({
   selectedContact: {
@@ -175,29 +174,27 @@ const handleAvatarDelete = async () => {
         @click="updateContact"
       />
     </div>
-    <Policy :permissions="['administrator']">
-      <div
-        class="flex flex-col items-start w-full gap-4 pt-6 border-t border-n-strong"
-      >
-        <div class="flex flex-col gap-2">
-          <h6 class="text-base font-medium text-n-slate-12">
-            {{ t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT') }}
-          </h6>
-          <span class="text-sm text-n-slate-11">
-            {{ t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT_DESCRIPTION') }}
-          </span>
-        </div>
-        <Button
-          :label="t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT')"
-          color="ruby"
-          @click="openConfirmDeleteContactDialog"
-        />
+    <div
+      class="flex flex-col items-start w-full gap-4 pt-6 border-t border-n-strong"
+    >
+      <div class="flex flex-col gap-2">
+        <h6 class="text-base font-medium text-n-slate-12">
+          {{ t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT') }}
+        </h6>
+        <span class="text-sm text-n-slate-11">
+          {{ t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT_DESCRIPTION') }}
+        </span>
       </div>
-      <ConfirmContactDeleteDialog
-        ref="confirmDeleteContactDialogRef"
-        :selected-contact="selectedContact"
-        @go-to-contacts-list="emit('goToContactsList')"
+      <Button
+        :label="t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT')"
+        color="ruby"
+        @click="openConfirmDeleteContactDialog"
       />
-    </Policy>
+    </div>
+    <ConfirmContactDeleteDialog
+      ref="confirmDeleteContactDialogRef"
+      :selected-contact="selectedContact"
+      @go-to-contacts-list="emit('goToContactsList')"
+    />
   </div>
 </template>

app/javascript/dashboard/components-next/Contacts/Pages/ContactsList.vue

@@ -10,15 +10,7 @@ import {
 } from 'shared/helpers/CustomErrors';
 import ContactsCard from 'dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue';
 
-const props = defineProps({
-  contacts: { type: Array, required: true },
-  selectedContactIds: {
-    type: Array,
-    default: () => [],
-  },
-});
-
-const emit = defineEmits(['toggleContact']);
+defineProps({ contacts: { type: Array, required: true } });
 
 const { t } = useI18n();
 const store = useStore();
@@ -28,9 +20,6 @@ const route = useRoute();
 const uiFlags = useMapGetter('contacts/getUIFlags');
 const isUpdating = computed(() => uiFlags.value.isUpdating);
 const expandedCardId = ref(null);
-const hoveredAvatarId = ref(null);
-
-const selectedIdsSet = computed(() => new Set(props.selectedContactIds || []));
 
 const updateContact = async updatedData => {
   try {
@@ -69,43 +58,25 @@ const onClickViewDetails = async id => {
 const toggleExpanded = id => {
   expandedCardId.value = expandedCardId.value === id ? null : id;
 };
-
-const isSelected = id => selectedIdsSet.value.has(id);
-
-const shouldShowSelection = id => {
-  return hoveredAvatarId.value === id || isSelected(id);
-};
-
-const handleSelect = (id, value) => {
-  emit('toggleContact', { id, value });
-};
-
-const handleAvatarHover = (id, isHovered) => {
-  hoveredAvatarId.value = isHovered ? id : null;
-};
 </script>
 
 <template>
-  <div class="flex flex-col gap-4">
-    <div v-for="contact in contacts" :key="contact.id" class="relative">
-      <ContactsCard
-        :id="contact.id"
-        :name="contact.name"
-        :email="contact.email"
-        :thumbnail="contact.thumbnail"
-        :phone-number="contact.phoneNumber"
-        :additional-attributes="contact.additionalAttributes"
-        :availability-status="contact.availabilityStatus"
-        :is-expanded="expandedCardId === contact.id"
-        :is-updating="isUpdating"
-        :selectable="shouldShowSelection(contact.id)"
-        :is-selected="isSelected(contact.id)"
-        @toggle="toggleExpanded(contact.id)"
-        @update-contact="updateContact"
-        @show-contact="onClickViewDetails"
-        @select="value => handleSelect(contact.id, value)"
-        @avatar-hover="value => handleAvatarHover(contact.id, value)"
-      />
-    </div>
+  <div class="flex flex-col gap-4 px-6 pt-4 pb-6">
+    <ContactsCard
+      v-for="contact in contacts"
+      :id="contact.id"
+      :key="contact.id"
+      :name="contact.name"
+      :email="contact.email"
+      :thumbnail="contact.thumbnail"
+      :phone-number="contact.phoneNumber"
+      :additional-attributes="contact.additionalAttributes"
+      :availability-status="contact.availabilityStatus"
+      :is-expanded="expandedCardId === contact.id"
+      :is-updating="isUpdating"
+      @toggle="toggleExpanded(contact.id)"
+      @update-contact="updateContact"
+      @show-contact="onClickViewDetails"
+    />
   </div>
 </template>

app/javascript/dashboard/components-next/Conversation/SidepanelSwitch.vue

@@ -1,6 +1,5 @@
 <script setup>
 import Button from 'dashboard/components-next/button/Button.vue';
-import ButtonGroup from 'dashboard/components-next/buttonGroup/ButtonGroup.vue';
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import { computed } from 'vue';
 import { FEATURE_FLAGS } from 'dashboard/featureFlags';
@@ -56,17 +55,17 @@ useKeyboardEvents(keyboardEvents);
 </script>
 
 <template>
-  <ButtonGroup
-    class="flex flex-col justify-center items-center absolute top-36 xl:top-24 ltr:right-2 rtl:left-2 bg-n-solid-2/90 backdrop-blur-lg border border-n-weak/50 rounded-full gap-1.5 p-1.5 shadow-sm transition-shadow duration-200 hover:shadow"
+  <div
+    class="flex flex-col justify-center items-center absolute top-36 xl:top-24 ltr:right-2 rtl:left-2 bg-n-solid-2 border border-n-weak rounded-full gap-2 p-1"
   >
     <Button
       v-tooltip.top="$t('CONVERSATION.SIDEBAR.CONTACT')"
       ghost
       slate
       sm
-      class="!rounded-full transition-all duration-[250ms] ease-out active:!scale-95 active:!brightness-105 active:duration-75"
+      class="!rounded-full"
       :class="{
-        'bg-n-alpha-2 active:shadow-sm': isContactSidebarOpen,
+        'bg-n-alpha-2': isContactSidebarOpen,
       }"
       icon="i-ph-user-bold"
       @click="handleConversationSidebarToggle"
@@ -76,14 +75,13 @@ useKeyboardEvents(keyboardEvents);
       v-tooltip.bottom="$t('CONVERSATION.SIDEBAR.COPILOT')"
       ghost
       slate
-      sm
-      class="!rounded-full transition-all duration-[250ms] ease-out active:!scale-95 active:duration-75"
+      class="!rounded-full"
       :class="{
-        'bg-n-alpha-2 !text-n-iris-9 active:!brightness-105 active:shadow-sm':
-          isCopilotPanelOpen,
+        'bg-n-alpha-2 !text-n-iris-9': isCopilotPanelOpen,
       }"
+      sm
       icon="i-woot-captain"
       @click="handleCopilotSidebarToggle"
     />
-  </ButtonGroup>
+  </div>
 </template>

app/javascript/dashboard/components-next/Editor/Editor.vue

@@ -21,10 +21,6 @@ const props = defineProps({
   enableCannedResponses: { type: Boolean, default: true },
   enabledMenuOptions: { type: Array, default: () => [] },
   enableCaptainTools: { type: Boolean, default: false },
-  signature: { type: String, default: '' },
-  allowSignature: { type: Boolean, default: false },
-  sendWithSignature: { type: Boolean, default: false },
-  channelType: { type: String, default: '' },
 });
 
 const emit = defineEmits(['update:modelValue']);
@@ -104,10 +100,6 @@ watch(
         :enable-canned-responses="enableCannedResponses"
         :enabled-menu-options="enabledMenuOptions"
         :enable-captain-tools="enableCaptainTools"
-        :signature="signature"
-        :allow-signature="allowSignature"
-        :send-with-signature="sendWithSignature"
-        :channel-type="channelType"
         @input="handleInput"
         @focus="handleFocus"
         @blur="handleBlur"

app/javascript/dashboard/components-next/EmptyStateLayout.vue

@@ -14,10 +14,6 @@ defineProps({
     type: Array,
     default: () => [],
   },
-  showBackdrop: {
-    type: Boolean,
-    default: true,
-  },
 });
 </script>
 
@@ -29,24 +25,14 @@ defineProps({
       class="relative w-full max-w-[60rem] mx-auto overflow-hidden h-full max-h-[28rem]"
     >
       <div
-        v-if="showBackdrop"
         class="w-full h-full space-y-4 overflow-y-hidden opacity-50 pointer-events-none"
       >
         <slot name="empty-state-item" />
       </div>
       <div
-        class="flex flex-col items-center justify-end w-full h-full pb-20"
-        :class="{
-          'absolute inset-x-0 bottom-0 bg-gradient-to-t from-n-background from-25% dark:from-n-background to-transparent':
-            showBackdrop,
-        }"
+        class="absolute inset-x-0 bottom-0 flex flex-col items-center justify-end w-full h-full pb-20 bg-gradient-to-t from-n-background from-25% dark:from-n-background to-transparent"
       >
-        <div
-          class="flex flex-col items-center justify-center gap-6"
-          :class="{
-            'mt-48': !showBackdrop,
-          }"
-        >
+        <div class="flex flex-col items-center justify-center gap-6">
           <div class="flex flex-col items-center justify-center gap-3">
             <h2
               class="text-3xl font-medium text-center text-n-slate-12 font-interDisplay"
@@ -54,7 +40,6 @@ defineProps({
               {{ title }}
             </h2>
             <p
-              v-if="subtitle"
               class="max-w-xl text-base text-center text-n-slate-11 font-interDisplay tracking-[0.3px]"
             >
               {{ subtitle }}

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditorHeader.vue

@@ -14,7 +14,6 @@ import {
 } from 'dashboard/helper/portalHelper';
 import wootConstants from 'dashboard/constants/globals';
 
-import ButtonGroup from 'dashboard/components-next/buttonGroup/ButtonGroup.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
 
@@ -141,12 +140,11 @@ const updateArticleStatus = async ({ value }) => {
           :disabled="!articleId"
           @click="previewArticle"
         />
-        <ButtonGroup class="flex items-center">
+        <div class="flex items-center">
           <Button
             :label="t('HELP_CENTER.EDIT_ARTICLE_PAGE.HEADER.PUBLISH')"
             size="sm"
             class="ltr:rounded-r-none rtl:rounded-l-none"
-            no-animation
             :is-loading="isArticlePublishing"
             :disabled="
               status === ARTICLE_STATUSES.PUBLISHED ||
@@ -161,7 +159,6 @@ const updateArticleStatus = async ({ value }) => {
                 icon="i-lucide-chevron-down"
                 size="sm"
                 :disabled="!articleId"
-                no-animation
                 class="ltr:rounded-l-none rtl:rounded-r-none"
                 @click.stop="showArticleActionMenu = !showArticleActionMenu"
               />
@@ -173,7 +170,7 @@ const updateArticleStatus = async ({ value }) => {
               />
             </OnClickOutside>
           </div>
-        </ButtonGroup>
+        </div>
       </div>
     </div>
   </div>

app/javascript/dashboard/components-next/NewConversation/components/ActionButtons.vue

@@ -92,6 +92,7 @@ const setSignature = () => {
 
 const toggleMessageSignature = () => {
   setSignatureFlagForInbox(props.channelType, !sendWithSignature.value);
+  setSignature();
 };
 
 // Added this watch to dynamically set signature on target inbox change.

app/javascript/dashboard/components-next/NewConversation/components/ComposeNewConversationForm.vue

@@ -199,20 +199,16 @@ const handleInboxAction = ({ value, action, ...rest }) => {
   state.attachedFiles = [];
 };
 
-const removeSignatureFromMessage = () => {
-  // Always remove the signature from message content when inbox/contact is removed
-  // to ensure no leftover signature content remains
-  const signatureToRemove = inboxTypes.value.isEmailOrWebWidget
-    ? props.messageSignature
-    : extractTextFromMarkdown(props.messageSignature);
-  if (signatureToRemove) {
-    state.message = removeSignature(state.message, signatureToRemove);
-  }
-};
-
 const removeTargetInbox = value => {
   v$.value.$reset();
-  removeSignatureFromMessage();
+  // Remove the signature from message content
+  // Based on the Advance Editor (used in isEmailOrWebWidget) and Plain editor(all other inboxes except WhatsApp)
+  if (props.sendWithSignature) {
+    const signatureToRemove = inboxTypes.value.isEmailOrWebWidget
+      ? props.messageSignature
+      : extractTextFromMarkdown(props.messageSignature);
+    state.message = removeSignature(state.message, signatureToRemove);
+  }
   emit('updateTargetInbox', value);
   state.attachedFiles = [];
 };
@@ -220,7 +216,6 @@ const removeTargetInbox = value => {
 const clearSelectedContact = () => {
   emit('clearSelectedContact');
   state.attachedFiles = [];
-  removeSignatureFromMessage();
 };
 
 const onClickInsertEmoji = emoji => {
@@ -359,7 +354,6 @@ const shouldShowMessageEditor = computed(() => {
       :is-email-or-web-widget-inbox="inboxTypes.isEmailOrWebWidget"
       :has-errors="validationStates.isMessageInvalid"
       :has-attachments="state.attachedFiles.length > 0"
-      :channel-type="inboxChannelType"
     />
 
     <AttachmentPreviews

app/javascript/dashboard/components-next/NewConversation/components/MessageEditor.vue

@@ -17,7 +17,6 @@ const props = defineProps({
   hasAttachments: { type: Boolean, default: false },
   sendWithSignature: { type: Boolean, default: false },
   messageSignature: { type: String, default: '' },
-  channelType: { type: String, default: '' },
 });
 
 const { t } = useI18n();
@@ -91,10 +90,6 @@ const replaceText = async message => {
         "
         enable-variables
         :show-character-count="false"
-        :signature="messageSignature"
-        allow-signature
-        :send-with-signature="sendWithSignature"
-        :channel-type="channelType"
       />
     </template>
     <template v-else>

app/javascript/dashboard/components-next/button/Button.vue

@@ -36,7 +36,6 @@ const props = defineProps({
   icon: { type: [String, Object, Function], default: '' },
   trailingIcon: { type: Boolean, default: false },
   isLoading: { type: Boolean, default: false },
-  noAnimation: { type: Boolean, default: false },
 });
 
 const slots = useSlots();
@@ -180,18 +179,12 @@ const STYLE_CONFIG = {
     md: 'text-sm font-medium',
     lg: 'text-base',
   },
-  clickAnimation: {
-    xs: 'active:enabled:scale-[0.97]',
-    sm: 'active:enabled:scale-[0.97]',
-    md: 'active:enabled:scale-[0.98]',
-    lg: 'active:enabled:scale-[0.98]',
-  },
   justify: {
     start: 'justify-start',
     center: 'justify-center',
     end: 'justify-end',
   },
-  base: 'inline-flex items-center min-w-0 gap-2 transition-all duration-100 ease-out border-0 rounded-lg outline-1 outline disabled:opacity-50',
+  base: 'inline-flex items-center min-w-0 gap-2 transition-all duration-200 ease-in-out border-0 rounded-lg outline-1 outline disabled:opacity-50',
 };
 
 const variantClasses = computed(() => {
@@ -228,12 +221,6 @@ const linkButtonClasses = computed(() => {
 
   return classes.join(' ');
 });
-
-const animationClasses = computed(() => {
-  return props.noAnimation
-    ? ''
-    : STYLE_CONFIG.clickAnimation[computedSize.value];
-});
 </script>
 
 <template>
@@ -243,7 +230,6 @@ const animationClasses = computed(() => {
       [STYLE_CONFIG.base]: true,
       [isLink ? linkButtonClasses : buttonClasses]: true,
       [STYLE_CONFIG.fontSize[computedSize]]: true,
-      [animationClasses]: true,
       [STYLE_CONFIG.justify[computedJustify]]: true,
       'flex-row-reverse': trailingIcon && !isIconOnly,
     }"

app/javascript/dashboard/components-next/buttonGroup/ButtonGroup.vue

@@ -1,20 +0,0 @@
-<script setup>
-defineProps({
-  noAnimation: {
-    type: Boolean,
-    default: false,
-  },
-});
-</script>
-
-<template>
-  <div
-    :class="
-      noAnimation
-        ? ''
-        : 'has-[button:not(:disabled):active]:scale-[0.98] transition-transform duration-150 ease-out'
-    "
-  >
-    <slot />
-  </div>
-</template>

app/javascript/dashboard/components-next/captain/PageLayout.vue

@@ -114,7 +114,6 @@ const handlePageChange = event => {
             <slot name="action" />
           </div>
         </div>
-        <slot name="subHeader" />
       </div>
     </header>
     <main class="flex-1 px-6 overflow-y-auto">

app/javascript/dashboard/components-next/captain/assistant/BulkSelectBar.vue

@@ -64,23 +64,20 @@ const bulkCheckboxState = computed({
       class="flex items-center gap-3 py-1 ltr:pl-3 rtl:pr-3 ltr:pr-4 rtl:pl-4 rounded-lg bg-n-solid-2 outline outline-1 outline-n-container shadow"
     >
       <div class="flex items-center gap-3">
-        <div class="flex items-center gap-1.5 min-w-0">
+        <div class="flex items-center gap-1.5">
           <Checkbox
             v-model="bulkCheckboxState"
             :indeterminate="isIndeterminate"
           />
-          <span
-            class="text-sm font-medium truncate text-n-slate-12 tabular-nums"
-          >
+          <span class="text-sm font-medium text-n-slate-12 tabular-nums">
             {{ selectAllLabel }}
           </span>
         </div>
-        <span class="text-sm text-n-slate-10 truncate tabular-nums">
+        <span class="text-sm text-n-slate-10 tabular-nums">
           {{ selectedCountLabel }}
         </span>
-        <div class="h-4 w-px bg-n-strong" />
-        <slot name="secondary-actions" />
       </div>
+      <div class="h-4 w-px bg-n-strong" />
       <div class="flex items-center gap-3">
         <slot name="actions" :selected-count="selectedCount">
           <Button

app/javascript/dashboard/components-next/captain/assistant/ResponseCard.vue

@@ -9,7 +9,6 @@ import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.v
 import Button from 'dashboard/components-next/button/Button.vue';
 import Checkbox from 'dashboard/components-next/checkbox/Checkbox.vue';
 import Policy from 'dashboard/components/policy.vue';
-import Icon from 'dashboard/components-next/icon/Icon.vue';
 
 const props = defineProps({
   id: {
@@ -60,10 +59,6 @@ const props = defineProps({
     type: Boolean,
     default: true,
   },
-  showActions: {
-    type: Boolean,
-    default: false,
-  },
 });
 
 const emit = defineEmits(['action', 'navigate', 'select', 'hover']);
@@ -164,116 +159,73 @@ const handleDocumentableClick = () => {
     <span class="text-n-slate-11 text-sm line-clamp-5">
       {{ answer }}
     </span>
-    <div
-      v-if="!compact"
-      class="flex items-start justify-between flex-col-reverse md:flex-row gap-3"
-    >
-      <Policy v-if="showActions" :permissions="['administrator']">
-        <div class="flex items-center gap-2 sm:gap-5 w-full">
-          <Button
-            v-if="status === 'pending'"
-            :label="$t('CAPTAIN.RESPONSES.OPTIONS.APPROVE')"
-            icon="i-lucide-circle-check-big"
-            sm
-            link
-            class="hover:!no-underline"
-            @click="
-              handleAssistantAction({ action: 'approve', value: 'approve' })
-            "
-          />
-          <Button
-            :label="$t('CAPTAIN.RESPONSES.OPTIONS.EDIT_RESPONSE')"
-            icon="i-lucide-pencil-line"
-            sm
-            slate
-            link
-            class="hover:!no-underline"
-            @click="
-              handleAssistantAction({
-                action: 'edit',
-                value: 'edit',
-              })
-            "
-          />
-          <Button
-            :label="$t('CAPTAIN.RESPONSES.OPTIONS.DELETE_RESPONSE')"
-            icon="i-lucide-trash"
-            sm
-            ruby
-            link
-            class="hover:!no-underline"
-            @click="
-              handleAssistantAction({ action: 'delete', value: 'delete' })
-            "
-          />
-        </div>
-      </Policy>
-      <div
-        class="flex items-center gap-3"
-        :class="{ 'justify-between w-full': !showActions }"
-      >
-        <div class="inline-flex items-center gap-3 min-w-0">
+    <div v-if="!compact" class="items-center justify-between hidden lg:flex">
+      <div class="inline-flex items-center">
+        <span
+          class="text-sm shrink-0 truncate text-n-slate-11 inline-flex items-center gap-1"
+        >
+          <i class="i-woot-captain" />
+          {{ assistant?.name || '' }}
+        </span>
+        <div
+          v-if="documentable"
+          class="shrink-0 text-sm text-n-slate-11 inline-flex line-clamp-1 gap-1 ml-3"
+        >
           <span
-            v-if="status === 'approved'"
-            class="text-sm shrink-0 truncate text-n-slate-11 inline-flex items-center gap-1"
+            v-if="documentable.type === 'Captain::Document'"
+            class="inline-flex items-center gap-1 truncate over"
           >
-            <Icon icon="i-woot-captain" class="size-3.5" />
-            {{ assistant?.name || '' }}
-          </span>
-          <div
-            v-if="documentable"
-            class="text-sm text-n-slate-11 grid grid-cols-[auto_1fr] items-center gap-1 min-w-0"
-          >
-            <Icon
-              v-if="documentable.type === 'Captain::Document'"
-              icon="i-ph-files-light"
-              class="size-3.5"
-            />
-            <Icon
-              v-else-if="documentable.type === 'User'"
-              icon="i-ph-user-circle-plus"
-              class="size-3.5"
-            />
-            <Icon
-              v-else-if="documentable.type === 'Conversation'"
-              icon="i-ph-chat-circle-dots"
-              class="size-3.5"
-            />
-            <span
-              v-if="documentable.type === 'Captain::Document'"
-              class="truncate"
-              :title="documentable.name"
-            >
+            <i class="i-ph-files-light text-base" />
+            <span class="max-w-96 truncate" :title="documentable.name">
               {{ documentable.name }}
             </span>
+          </span>
+          <span
+            v-if="documentable.type === 'User'"
+            class="inline-flex items-center gap-1"
+          >
+            <i class="i-ph-user-circle-plus text-base" />
             <span
-              v-else-if="documentable.type === 'User'"
-              class="truncate"
+              class="max-w-96 truncate"
               :title="documentable.available_name"
             >
               {{ documentable.available_name }}
             </span>
-            <span
-              v-else-if="documentable.type === 'Conversation'"
-              class="hover:underline truncate cursor-pointer"
-              role="button"
-              @click="handleDocumentableClick"
-            >
+          </span>
+          <span
+            v-else-if="documentable.type === 'Conversation'"
+            class="inline-flex items-center gap-1 group cursor-pointer"
+            role="button"
+            @click="handleDocumentableClick"
+          >
+            <i class="i-ph-chat-circle-dots text-base" />
+            <span class="group-hover:underline">
               {{
                 t(`CAPTAIN.RESPONSES.DOCUMENTABLE.CONVERSATION`, {
                   id: documentable.display_id,
                 })
               }}
             </span>
-          </div>
+          </span>
+          <span v-else />
         </div>
         <div
-          class="shrink-0 text-sm text-n-slate-11 line-clamp-1 inline-flex items-center gap-1"
+          v-if="status !== 'approved'"
+          class="shrink-0 text-sm text-n-slate-11 line-clamp-1 inline-flex items-center gap-1 ml-3"
         >
-          <Icon icon="i-ph-calendar-dot" class="size-3.5" />
-          {{ timestamp }}
+          <i
+            class="i-ph-stack text-base"
+            :title="t('CAPTAIN.RESPONSES.STATUS.TITLE')"
+          />
+          {{ t(`CAPTAIN.RESPONSES.STATUS.${status.toUpperCase()}`) }}
         </div>
       </div>
+      <div
+        class="shrink-0 text-sm text-n-slate-11 line-clamp-1 inline-flex items-center gap-1 ml-3"
+      >
+        <i class="i-ph-calendar-dot" />
+        {{ timestamp }}
+      </div>
     </div>
   </CardLayout>
 </template>

app/javascript/dashboard/components-next/captain/pageComponents/emptyStates/AssistantPageEmptyState.vue

@@ -1,5 +1,4 @@
 <script setup>
-import { useAccount } from 'dashboard/composables/useAccount';
 import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import AssistantCard from 'dashboard/components-next/captain/assistant/AssistantCard.vue';
@@ -7,7 +6,6 @@ import FeatureSpotlight from 'dashboard/components-next/feature-spotlight/Featur
 import { assistantsList } from 'dashboard/components-next/captain/pageComponents/emptyStates/captainEmptyStateContent.js';
 
 const emit = defineEmits(['click']);
-const { isOnChatwootCloud } = useAccount();
 
 const onClick = () => {
   emit('click');
@@ -22,7 +20,6 @@ const onClick = () => {
     fallback-thumbnail-dark="/assets/images/dashboard/captain/assistant-dark.svg"
     learn-more-url="https://chwt.app/captain-assistant"
     class="mb-8"
-    :hide-actions="!isOnChatwootCloud"
   />
   <EmptyStateLayout
     :title="$t('CAPTAIN.ASSISTANTS.EMPTY_STATE.TITLE')"

app/javascript/dashboard/components-next/captain/pageComponents/emptyStates/DocumentPageEmptyState.vue

@@ -1,5 +1,4 @@
 <script setup>
-import { useAccount } from 'dashboard/composables/useAccount';
 import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import DocumentCard from 'dashboard/components-next/captain/assistant/DocumentCard.vue';
@@ -7,7 +6,6 @@ import FeatureSpotlight from 'dashboard/components-next/feature-spotlight/Featur
 import { documentsList } from 'dashboard/components-next/captain/pageComponents/emptyStates/captainEmptyStateContent.js';
 
 const emit = defineEmits(['click']);
-const { isOnChatwootCloud } = useAccount();
 
 const onClick = () => {
   emit('click');
@@ -21,7 +19,6 @@ const onClick = () => {
     fallback-thumbnail="/assets/images/dashboard/captain/document-light.svg"
     fallback-thumbnail-dark="/assets/images/dashboard/captain/document-dark.svg"
     learn-more-url="https://chwt.app/captain-document"
-    :hide-actions="!isOnChatwootCloud"
     class="mb-8"
   />
   <EmptyStateLayout

app/javascript/dashboard/components-next/captain/pageComponents/emptyStates/ResponsePageEmptyState.vue

@@ -1,63 +1,32 @@
 <script setup>
-import { useAccount } from 'dashboard/composables/useAccount';
 import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import ResponseCard from 'dashboard/components-next/captain/assistant/ResponseCard.vue';
 import FeatureSpotlight from 'dashboard/components-next/feature-spotlight/FeatureSpotlight.vue';
 import { responsesList } from 'dashboard/components-next/captain/pageComponents/emptyStates/captainEmptyStateContent.js';
 
-import { computed } from 'vue';
-
-const props = defineProps({
-  variant: {
-    type: String,
-    default: 'approved',
-    validator: value => ['approved', 'pending'].includes(value),
-  },
-  hasActiveFilters: {
-    type: Boolean,
-    default: false,
-  },
-});
-
-const emit = defineEmits(['click', 'clearFilters']);
-
-const isApproved = computed(() => props.variant === 'approved');
-const isPending = computed(() => props.variant === 'pending');
-
-const { isOnChatwootCloud } = useAccount();
+const emit = defineEmits(['click']);
 
 const onClick = () => {
   emit('click');
 };
-
-const onClearFilters = () => {
-  emit('clearFilters');
-};
 </script>
 
 <template>
   <FeatureSpotlight
-    v-if="isApproved"
     :title="$t('CAPTAIN.RESPONSES.EMPTY_STATE.FEATURE_SPOTLIGHT.TITLE')"
     :note="$t('CAPTAIN.RESPONSES.EMPTY_STATE.FEATURE_SPOTLIGHT.NOTE')"
     fallback-thumbnail="/assets/images/dashboard/captain/faqs-light.svg"
     fallback-thumbnail-dark="/assets/images/dashboard/captain/faqs-dark.svg"
     learn-more-url="https://chwt.app/captain-faq"
-    :hide-actions="!isOnChatwootCloud"
     class="mb-8"
   />
   <EmptyStateLayout
-    :title="
-      isPending
-        ? $t('CAPTAIN.RESPONSES.EMPTY_STATE.NO_PENDING_TITLE')
-        : $t('CAPTAIN.RESPONSES.EMPTY_STATE.TITLE')
-    "
-    :subtitle="isApproved ? $t('CAPTAIN.RESPONSES.EMPTY_STATE.SUBTITLE') : ''"
+    :title="$t('CAPTAIN.RESPONSES.EMPTY_STATE.TITLE')"
+    :subtitle="$t('CAPTAIN.RESPONSES.EMPTY_STATE.SUBTITLE')"
     :action-perms="['administrator']"
-    :show-backdrop="isApproved"
   >
-    <template v-if="isApproved" #empty-state-item>
+    <template #empty-state-item>
       <div class="grid grid-cols-1 gap-4 p-px overflow-hidden">
         <ResponseCard
           v-for="(response, index) in responsesList.slice(0, 5)"
@@ -73,21 +42,11 @@ const onClearFilters = () => {
       </div>
     </template>
     <template #actions>
-      <div class="flex flex-col items-center gap-3">
-        <Button
-          v-if="isApproved"
-          :label="$t('CAPTAIN.RESPONSES.ADD_NEW')"
-          icon="i-lucide-plus"
-          @click="onClick"
-        />
-        <Button
-          v-else-if="isPending && hasActiveFilters"
-          :label="$t('CAPTAIN.RESPONSES.EMPTY_STATE.CLEAR_SEARCH')"
-          variant="link"
-          size="sm"
-          @click="onClearFilters"
-        />
-      </div>
+      <Button
+        :label="$t('CAPTAIN.RESPONSES.ADD_NEW')"
+        icon="i-lucide-plus"
+        @click="onClick"
+      />
     </template>
   </EmptyStateLayout>
 </template>

app/javascript/dashboard/components-next/changelog-card/GroupedStackedChangelogCard.story.vue

@@ -1,114 +0,0 @@
-<script setup>
-import { ref } from 'vue';
-import GroupedStackedChangelogCard from './GroupedStackedChangelogCard.vue';
-
-const sampleCards = [
-  {
-    id: 'chatwoot-captain',
-    title: 'Chatwoot Captain',
-    meta_title: 'Chatwoot Captain',
-    meta_description:
-      'Watch how our latest feature can transform your workflow with powerful automation tools.',
-    slug: 'chatwoot-captain',
-    feature_image:
-      'https://www.chatwoot.com/images/captain/captain_thumbnail.jpg',
-  },
-  {
-    id: 'smart-routing',
-    title: 'Smart Routing Forms',
-    meta_title: 'Smart Routing Forms',
-    meta_description:
-      'Screen bookers with intelligent forms and route them to the right team member.',
-    slug: 'smart-routing',
-    feature_image: 'https://www.chatwoot.com/images/dashboard-dark.webp',
-  },
-  {
-    id: 'instant-meetings',
-    title: 'Instant Meetings',
-    meta_title: 'Instant Meetings',
-    meta_description: 'Start instant meetings directly from shared links.',
-    slug: 'instant-meetings',
-    feature_image:
-      'https://images.unsplash.com/photo-1587614382346-4ec70e388b28?w=600',
-  },
-  {
-    id: 'analytics',
-    title: 'Advanced Analytics',
-    meta_title: 'Advanced Analytics',
-    meta_description:
-      'Track meeting performance, conversion, and response rates in one place.',
-    slug: 'analytics',
-    feature_image:
-      'https://images.unsplash.com/photo-1522202176988-66273c2fd55f?w=500',
-  },
-  {
-    id: 'team-collaboration',
-    title: 'Team Collaboration',
-    meta_title: 'Team Collaboration',
-    meta_description:
-      'Coordinate with your team seamlessly using shared availability.',
-    slug: 'team-collaboration',
-    feature_image:
-      'https://images.unsplash.com/photo-1522202176988-66273c2fd55f?w=400',
-  },
-];
-
-const visibleCards = ref([...sampleCards]);
-const currentIndex = ref(0);
-const dismissingCards = ref([]);
-
-const handleReadMore = slug => {
-  console.log(`Read more: ${slug}`);
-};
-
-const handleDismiss = slug => {
-  dismissingCards.value.push(slug);
-  setTimeout(() => {
-    const idx = visibleCards.value.findIndex(c => c.slug === slug);
-    if (idx !== -1) visibleCards.value.splice(idx, 1);
-    dismissingCards.value = dismissingCards.value.filter(s => s !== slug);
-    if (currentIndex.value >= visibleCards.value.length) currentIndex.value = 0;
-  }, 200);
-};
-
-const handleImgClick = data => {
-  currentIndex.value = data.index;
-  console.log(`Card clicked: ${visibleCards.value[data.index].title}`);
-};
-
-const resetDemo = () => {
-  visibleCards.value = [...sampleCards];
-  currentIndex.value = 0;
-  dismissingCards.value = [];
-};
-</script>
-
-<template>
-  <Story
-    title="Components/ChangelogCard/GroupedStackedChangelogCard"
-    :layout="{ type: 'grid', width: '320px' }"
-  >
-    <Variant title="Interactive Demo">
-      <div class="p-4 bg-n-solid-2 rounded-md mx-auto w-64 h-[400px]">
-        <GroupedStackedChangelogCard
-          :posts="visibleCards"
-          :current-index="currentIndex"
-          :is-active="currentIndex === 0"
-          :dismissing-slugs="dismissingCards"
-          class="min-h-[270px]"
-          @read-more="handleReadMore"
-          @dismiss="handleDismiss"
-          @img-click="handleImgClick"
-        />
-
-        <button
-          class="mt-3 px-3 py-1 text-xs font-medium bg-n-brand text-white rounded hover:bg-n-brand/80 transition"
-          @click="resetDemo"
-        >
-          <!-- eslint-disable-next-line @intlify/vue-i18n/no-raw-text -->
-          {{ 'Reset Cards' }}
-        </button>
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/changelog-card/GroupedStackedChangelogCard.vue

@@ -1,74 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import StackedChangelogCard from './StackedChangelogCard.vue';
-
-const props = defineProps({
-  posts: {
-    type: Array,
-    required: true,
-  },
-  currentIndex: {
-    type: Number,
-    default: 0,
-  },
-  dismissingSlugs: {
-    type: Array,
-    default: () => [],
-  },
-});
-
-const emit = defineEmits(['readMore', 'dismiss', 'imgClick']);
-
-const stackedPosts = computed(() => props.posts?.slice(0, 5));
-
-const isPostDismissing = post => props.dismissingSlugs.includes(post.slug);
-
-const handleReadMore = post => emit('readMore', post.slug);
-const handleDismiss = post => emit('dismiss', post.slug);
-const handlePostClick = (post, index) => {
-  if (index === props.currentIndex && !isPostDismissing(post)) {
-    emit('imgClick', { slug: post.slug, index });
-  }
-};
-
-const getCardClasses = index => {
-  const pos =
-    (index - props.currentIndex + stackedPosts.value.length) %
-    stackedPosts.value.length;
-  const base =
-    'relative transition-all duration-500 ease-out col-start-1 row-start-1';
-
-  const layers = [
-    'z-50 scale-100 translate-y-0 opacity-100',
-    'z-40 scale-[0.95] -translate-y-3 opacity-90',
-    'z-30 scale-[0.9] -translate-y-6 opacity-70',
-    'z-20 scale-[0.85] -translate-y-9 opacity-50',
-    'z-10 scale-[0.8] -translate-y-12 opacity-30',
-  ];
-
-  return pos < layers.length
-    ? `${base} ${layers[pos]}`
-    : `${base} opacity-0 scale-75 -translate-y-16`;
-};
-</script>
-
-<template>
-  <div class="overflow-hidden">
-    <div class="relative grid grid-cols-1 pt-8 pb-1 px-2">
-      <div
-        v-for="(post, index) in stackedPosts"
-        :key="post.slug || index"
-        :class="getCardClasses(index)"
-      >
-        <StackedChangelogCard
-          :card="post"
-          :is-active="index === currentIndex"
-          :is-dismissing="isPostDismissing(post)"
-          @read-more="handleReadMore(post)"
-          @dismiss="handleDismiss(post)"
-          @img-click="handlePostClick(post, index)"
-        />
-      </div>
-    </div>
-  </div>
-</template>

app/javascript/dashboard/components-next/changelog-card/StackedChangelogCard.story.vue

@@ -1,46 +0,0 @@
-<script setup>
-import StackedChangelogCard from './StackedChangelogCard.vue';
-
-const imageCards = {
-  id: 'chatwoot-captain',
-  title: 'Chatwoot Captain',
-  meta_title: 'Chatwoot Captain',
-  meta_description:
-    'Watch how our latest feature can transform your workflow with powerful automation tools.',
-  slug: 'chatwoot-captain',
-  feature_image:
-    'https://www.chatwoot.com/images/captain/captain_thumbnail.jpg',
-};
-
-const handleReadMore = () => {
-  console.log(`Read more: ${imageCards.title}`);
-};
-
-const handleDismiss = () => {
-  console.log(`Dismissed: ${imageCards.title}`);
-};
-
-const handleImgClick = () => {
-  console.log(`Card clicked: ${imageCards.title}`);
-};
-</script>
-
-<template>
-  <Story
-    title="Components/ChangelogCard/StackedChangelogCard"
-    :layout="{ type: 'grid', width: '260px' }"
-  >
-    <Variant title="Single Card - With Image">
-      <div class="p-3 bg-n-solid-2 w-56">
-        <StackedChangelogCard
-          :card="imageCards"
-          is-active
-          :is-dismissing="false"
-          @read-more="handleReadMore(imageCards)"
-          @dismiss="handleDismiss(imageCards)"
-          @img-click="handleImgClick(imageCards)"
-        />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/changelog-card/StackedChangelogCard.vue

@@ -1,119 +0,0 @@
-<script setup>
-import Button from 'dashboard/components-next/button/Button.vue';
-
-defineProps({
-  card: {
-    type: Object,
-    required: true,
-  },
-  isActive: {
-    type: Boolean,
-    default: false,
-  },
-  isDismissing: {
-    type: Boolean,
-    default: false,
-  },
-});
-
-const emit = defineEmits(['readMore', 'dismiss', 'imgClick']);
-
-const handleReadMore = () => {
-  emit('readMore');
-};
-
-const handleDismiss = () => {
-  emit('dismiss');
-};
-
-const handleImgClick = () => {
-  emit('imgClick');
-};
-</script>
-
-<template>
-  <div
-    data-testid="changelog-card"
-    class="flex flex-col justify-between p-3 w-full rounded-lg border shadow-sm transition-all duration-200 border-n-weak bg-n-background text-n-slate-12"
-    :class="{
-      'animate-fade-out pointer-events-none': isDismissing,
-      'hover:shadow': isActive,
-    }"
-  >
-    <div>
-      <h5
-        :title="card.meta_title"
-        class="mb-1 text-sm font-semibold line-clamp-1 text-n-slate-12"
-      >
-        {{ card.meta_title }}
-      </h5>
-      <p
-        :title="card.meta_description"
-        class="mb-0 text-xs leading-relaxed text-n-slate-11 line-clamp-2"
-      >
-        {{ card.meta_description }}
-      </p>
-    </div>
-
-    <div
-      v-if="card.feature_image"
-      class="block overflow-hidden my-3 rounded-md border border-n-weak/40"
-    >
-      <img
-        :src="card.feature_image"
-        :alt="`${card.title} preview image`"
-        class="object-cover w-full h-24 rounded-md cursor-pointer"
-        loading="lazy"
-        @click.stop="handleImgClick"
-      />
-    </div>
-    <div
-      v-else
-      class="block overflow-hidden my-3 rounded-md border border-n-weak/40"
-    >
-      <img
-        :src="card.feature_image"
-        :alt="`${card.title} preview image`"
-        class="object-cover w-full h-24 rounded-md cursor-pointer"
-        loading="lazy"
-        @click.stop="handleImgClick"
-      />
-    </div>
-
-    <div class="flex justify-between items-center mt-1">
-      <Button
-        label="Read more"
-        color="slate"
-        link
-        sm
-        class="text-xs font-normal hover:!no-underline"
-        @click.stop="handleReadMore"
-      />
-      <Button
-        label="Dismiss"
-        color="slate"
-        link
-        sm
-        class="text-xs font-normal hover:!no-underline"
-        @click.stop="handleDismiss"
-      />
-    </div>
-  </div>
-</template>
-
-<style scoped>
-@keyframes fade-out {
-  from {
-    opacity: 1;
-    transform: scale(1);
-  }
-  to {
-    opacity: 0;
-    transform: scale(0.95);
-  }
-}
-
-.animate-fade-out {
-  animation: fade-out 0.2s ease-out forwards;
-}
-</style>

app/javascript/dashboard/components-next/combobox/ComboBox.vue

@@ -96,7 +96,6 @@ watch(
         :label="selectedLabel"
         trailing-icon
         :disabled="disabled"
-        no-animation
         class="justify-between w-full !px-3 !py-2.5 text-n-slate-12 font-normal group-hover/combobox:border-n-slate-6 focus:outline-n-brand"
         :class="{
           focused: open,

app/javascript/dashboard/components-next/copilot/CopilotLauncher.vue

@@ -2,7 +2,6 @@
 import { computed } from 'vue';
 import { useRoute } from 'vue-router';
 import Button from 'dashboard/components-next/button/Button.vue';
-import ButtonGroup from 'dashboard/components-next/buttonGroup/ButtonGroup.vue';
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import { useMapGetter } from 'dashboard/composables/store';
 import { FEATURE_FLAGS } from 'dashboard/featureFlags';
@@ -54,17 +53,14 @@ const toggleSidebar = () => {
     v-if="showCopilotLauncher"
     class="fixed bottom-4 ltr:right-4 rtl:left-4 z-50"
   >
-    <ButtonGroup
-      class="rounded-full bg-n-alpha-2 backdrop-blur-lg p-1 shadow hover:shadow-md"
-    >
+    <div class="rounded-full bg-n-alpha-2 p-1">
       <Button
         icon="i-woot-captain"
-        no-animation
-        class="!rounded-full !bg-n-solid-3 dark:!bg-n-alpha-2 !text-n-slate-12 text-xl transition-all duration-200 ease-out hover:brightness-110"
+        class="!rounded-full !bg-n-solid-3 dark:!bg-n-alpha-2 !text-n-slate-12 text-xl"
         lg
         @click="toggleSidebar"
       />
-    </ButtonGroup>
+    </div>
   </div>
   <template v-else />
 </template>

app/javascript/dashboard/components-next/feature-spotlight/FeatureSpotlight.vue

@@ -10,7 +10,6 @@ defineProps({
   fallbackThumbnail: { type: String, default: '' },
   fallbackThumbnailDark: { type: String, default: '' },
   learnMoreUrl: { type: String, default: '' },
-  hideActions: { type: Boolean, default: false },
 });
 
 const imageError = ref(false);
@@ -66,7 +65,7 @@ const openLink = link => {
       <div class="flex flex-col flex-1 gap-3 ltr:pr-8 rtl:pl-8">
         <p v-if="note" class="text-n-slate-12 text-sm mb-0">{{ note }}</p>
 
-        <div v-if="!hideActions" class="flex gap-3">
+        <div class="flex gap-3">
           <slot name="actions">
             <Button
               v-if="videoUrl"

app/javascript/dashboard/components-next/feature-spotlight/FeatureSpotlightPopover.vue

@@ -13,7 +13,6 @@ defineProps({
   fallbackThumbnail: { type: String, default: '' },
   fallbackThumbnailDark: { type: String, default: '' },
   learnMoreUrl: { type: String, default: '' },
-  hideActions: { type: Boolean, default: false },
 });
 
 const imageError = ref(false);
@@ -93,7 +92,7 @@ const openLink = link => {
             {{ note }}
           </p>
 
-          <div v-if="!hideActions" class="flex gap-3 justify-between w-full">
+          <div class="flex gap-3 justify-between w-full">
             <slot name="actions">
               <Button
                 v-if="videoUrl"

app/javascript/dashboard/components-next/message/bubbles/Template/CallToAction.vue

@@ -1,29 +0,0 @@
-<script setup>
-import Button from 'dashboard/components-next/button/Button.vue';
-
-defineProps({
-  message: {
-    type: Object,
-    required: true,
-  },
-});
-</script>
-
-<template>
-  <div class="text-n-slate-12 max-w-80 flex flex-col gap-2.5">
-    <div class="p-3 bg-n-alpha-2 rounded-xl">
-      <span
-        v-dompurify-html="message.content"
-        class="prose prose-bubble font-medium text-sm"
-      />
-    </div>
-    <div class="flex gap-2">
-      <Button label="Call us" slate class="!text-n-blue-text w-full" />
-      <Button
-        label="Visit our website"
-        slate
-        class="!text-n-blue-text w-full"
-      />
-    </div>
-  </div>
-</template>

app/javascript/dashboard/components-next/message/bubbles/Template/Card.vue

@@ -1,32 +0,0 @@
-<script setup>
-import Button from 'dashboard/components-next/button/Button.vue';
-defineProps({
-  message: {
-    type: Object,
-    required: true,
-  },
-});
-</script>
-
-<template>
-  <div
-    class="bg-n-alpha-2 divide-y divide-n-strong text-n-slate-12 rounded-xl max-w-80"
-  >
-    <div class="px-3 py-2.5">
-      <img :src="message.image_url" class="max-h-44 rounded-lg w-full" />
-      <div class="pt-2.5 flex flex-col gap-2">
-        <h6 class="font-semibold">{{ message.title }}</h6>
-        <span
-          v-dompurify-html="message.content"
-          class="prose prose-bubble text-sm"
-        />
-      </div>
-    </div>
-    <div class="p-3 flex items-center justify-center">
-      <Button label="Call us to order" link class="hover:!no-underline" />
-    </div>
-    <div class="p-3 flex items-center justify-center">
-      <Button label="Visit our store" link class="hover:!no-underline" />
-    </div>
-  </div>
-</template>

app/javascript/dashboard/components-next/message/bubbles/Template/ListPicker.vue

@@ -1,25 +0,0 @@
-<script setup>
-import Button from 'dashboard/components-next/button/Button.vue';
-defineProps({
-  message: {
-    type: Object,
-    required: true,
-  },
-});
-</script>
-
-<template>
-  <div
-    class="bg-n-alpha-2 divide-y divide-n-strong text-n-slate-12 rounded-xl max-w-80"
-  >
-    <div class="p-3">
-      <span
-        v-dompurify-html="message.content"
-        class="prose prose-bubble font-medium text-sm"
-      />
-    </div>
-    <div class="p-3 flex items-center justify-center">
-      <Button label="See options" link class="hover:!no-underline" />
-    </div>
-  </div>
-</template>

app/javascript/dashboard/components-next/message/bubbles/Template/Media.vue

@@ -1,20 +0,0 @@
-<script setup>
-defineProps({
-  message: {
-    type: Object,
-    required: true,
-  },
-});
-</script>
-
-<template>
-  <div
-    class="bg-n-alpha-2 text-n-slate-12 rounded-xl flex flex-col gap-2.5 p-3 max-w-80"
-  >
-    <img :src="message.image_url" class="max-h-44 rounded-lg w-full" />
-    <span
-      v-dompurify-html="message.content"
-      class="prose prose-bubble font-medium text-sm"
-    />
-  </div>
-</template>

app/javascript/dashboard/components-next/message/bubbles/Template/QuickReply.vue

@@ -1,68 +0,0 @@
-<script setup>
-import Button from 'dashboard/components-next/button/Button.vue';
-defineProps({
-  message: {
-    type: Object,
-    required: true,
-  },
-});
-</script>
-
-<template>
-  <div
-    class="bg-n-alpha-2 divide-y divide-n-strong text-n-slate-12 rounded-xl max-w-80"
-  >
-    <div class="p-3">
-      <span
-        v-dompurify-html="message.content"
-        class="prose prose-bubble font-medium text-sm"
-      />
-    </div>
-    <div class="p-3 flex items-center justify-center">
-      <Button label="No, that will be all" link class="hover:!no-underline">
-        <template #icon>
-          <svg
-            width="15"
-            height="15"
-            viewBox="0 0 15 15"
-            fill="none"
-            class="stroke-n-blue-text"
-            xmlns="http://www.w3.org/2000/svg"
-          >
-            <path
-              d="M.667 6.654 5.315.667v3.326c7.968 0 8.878 6.46 8.656 10.007l-.005-.027c-.334-1.79-.474-4.658-8.65-4.658v3.327z"
-              stroke-width="1.333"
-              stroke-linecap="round"
-              stroke-linejoin="round"
-            />
-          </svg>
-        </template>
-      </Button>
-    </div>
-    <div class="p-3 flex items-center justify-center">
-      <Button
-        label="I want to talk to an agents"
-        link
-        class="hover:!no-underline"
-      >
-        <template #icon>
-          <svg
-            width="15"
-            height="15"
-            viewBox="0 0 15 15"
-            fill="none"
-            class="stroke-n-blue-text"
-            xmlns="http://www.w3.org/2000/svg"
-          >
-            <path
-              d="M.667 6.654 5.315.667v3.326c7.968 0 8.878 6.46 8.656 10.007l-.005-.027c-.334-1.79-.474-4.658-8.65-4.658v3.327z"
-              stroke-width="1.333"
-              stroke-linecap="round"
-              stroke-linejoin="round"
-            />
-          </svg>
-        </template>
-      </Button>
-    </div>
-  </div>
-</template>

app/javascript/dashboard/components-next/message/bubbles/Template/Text.vue

@@ -1,14 +0,0 @@
-<script setup>
-defineProps({
-  message: {
-    type: Object,
-    required: true,
-  },
-});
-</script>
-
-<template>
-  <div class="bg-n-alpha-2 text-n-slate-12 rounded-xl p-3 max-w-80">
-    <span v-dompurify-html="message.content" class="prose prose-bubble" />
-  </div>
-</template>

app/javascript/dashboard/components-next/message/bubbles/Video.vue

@@ -47,7 +47,6 @@ const isReel = computed(() => {
           'max-w-48': isReel,
           'max-w-full': !isReel,
         }"
-        @click.stop
         @error="handleError"
       />
     </div>

app/javascript/dashboard/components-next/message/stories/Template/CallToAction.story.vue

@@ -1,21 +0,0 @@
-<script setup>
-import CallToAction from '../../bubbles/Template/CallToAction.vue';
-
-const message = {
-  content:
-    'We have super cool products going live! Pre-order and customize products. Contact us for more details',
-};
-</script>
-
-<template>
-  <Story
-    title="Components/Message Bubbles/Template/CallToAction"
-    :layout="{ type: 'grid', width: '600px' }"
-  >
-    <Variant title="Call To Action">
-      <div class="p-4 bg-n-background rounded-lg w-full min-w-4xl">
-        <CallToAction :message="message" />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/message/stories/Template/Card.story.vue

@@ -1,23 +0,0 @@
-<script setup>
-import Card from '../../bubbles/Template/Card.vue';
-
-const message = {
-  title: 'Two in one cake (1 pound)',
-  content: 'Customize your order for special occasions',
-  image_url:
-    'https://images.unsplash.com/photo-1506905925346-21bda4d32df4?w=500&h=300&fit=crop',
-};
-</script>
-
-<template>
-  <Story
-    title="Components/Message Bubbles/Template/Card"
-    :layout="{ type: 'grid', width: '600px' }"
-  >
-    <Variant title="Card">
-      <div class="p-4 bg-n-background rounded-lg w-full min-w-4xl">
-        <Card :message="message" />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/message/stories/Template/ListPicker.story.vue

@@ -1,21 +0,0 @@
-<script setup>
-import ListPicker from '../../bubbles/Template/ListPicker.vue';
-
-const message = {
-  content: `Hey there! Thanks for reaching out to us. Could you let us know
-what you need to help us better assist you? `,
-};
-</script>
-
-<template>
-  <Story
-    title="Components/Message Bubbles/Template/ListPicker"
-    :layout="{ type: 'grid', width: '600px' }"
-  >
-    <Variant title="ListPicker">
-      <div class="p-4 bg-n-background rounded-lg w-full min-w-4xl">
-        <ListPicker :message="message" />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/message/stories/Template/Media.story.vue

@@ -1,23 +0,0 @@
-<script setup>
-import Media from '../../bubbles/Template/Media.vue';
-
-const message = {
-  content:
-    'Welcome to our Diwali sale! Get flat 50% off on select items. Hurry now!',
-  image_url:
-    'https://images.unsplash.com/photo-1506905925346-21bda4d32df4?w=500&h=300&fit=crop',
-};
-</script>
-
-<template>
-  <Story
-    title="Components/Message Bubbles/Template/Media"
-    :layout="{ type: 'grid', width: '600px' }"
-  >
-    <Variant title="Image Media">
-      <div class="p-4 bg-n-background rounded-lg w-full min-w-4xl">
-        <Media :message="message" />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/message/stories/Template/QuickReply.story.vue

@@ -1,21 +0,0 @@
-<script setup>
-import QuickReply from '../../bubbles/Template/QuickReply.vue';
-
-const message = {
-  content: `Hey there! Thanks for reaching out to us. Could you let us know
-what you need to help us better assist you?`,
-};
-</script>
-
-<template>
-  <Story
-    title="Components/Message Bubbles/Template/QuickReply"
-    :layout="{ type: 'grid', width: '600px' }"
-  >
-    <Variant title="Quick Replies">
-      <div class="p-4 bg-n-background rounded-lg w-full min-w-4xl">
-        <QuickReply :message="message" />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/message/stories/Template/Text.story.vue

@@ -1,20 +0,0 @@
-<script setup>
-import Text from '../../bubbles/Template/Text.vue';
-
-const message = {
-  content: 'Hello John, how may we assist you?',
-};
-</script>
-
-<template>
-  <Story
-    title="Components/Message Bubbles/Template/Text"
-    :layout="{ type: 'grid', width: '600px' }"
-  >
-    <Variant title="Default Text">
-      <div class="p-4 bg-n-background rounded-lg w-full min-w-4xl">
-        <Text :message="message" />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/sidebar/MobileSidebarLauncher.vue

@@ -2,7 +2,6 @@
 import { computed } from 'vue';
 import { useRoute } from 'vue-router';
 import Button from 'dashboard/components-next/button/Button.vue';
-import ButtonGroup from 'dashboard/components-next/buttonGroup/ButtonGroup.vue';
 
 defineProps({
   isMobileSidebarOpen: {
@@ -46,17 +45,14 @@ const toggleSidebar = () => {
       },
     ]"
   >
-    <ButtonGroup
-      class="rounded-full bg-n-alpha-2 backdrop-blur-lg p-1 shadow hover:shadow-md"
-    >
+    <div class="rounded-full bg-n-alpha-2 p-1">
       <Button
         icon="i-lucide-menu"
-        no-animation
-        class="!rounded-full !bg-n-solid-3 dark:!bg-n-alpha-2 !text-n-slate-12 text-xl transition-all duration-200 ease-out hover:brightness-110"
+        class="!rounded-full !bg-n-solid-3 dark:!bg-n-alpha-2 !text-n-slate-12 text-xl"
         lg
         @click="toggleSidebar"
       />
-    </ButtonGroup>
+    </div>
   </div>
   <template v-else />
 </template>

app/javascript/dashboard/components-next/sidebar/Sidebar.vue

@@ -13,7 +13,6 @@ import { vOnClickOutside } from '@vueuse/components';
 import Button from 'dashboard/components-next/button/Button.vue';
 import SidebarGroup from './SidebarGroup.vue';
 import SidebarProfileMenu from './SidebarProfileMenu.vue';
-import SidebarChangelogCard from './SidebarChangelogCard.vue';
 import ChannelLeaf from './ChannelLeaf.vue';
 import SidebarAccountSwitcher from './SidebarAccountSwitcher.vue';
 import Logo from 'next/icon/Logo.vue';
@@ -33,15 +32,11 @@ const emit = defineEmits([
   'closeMobileSidebar',
 ]);
 
-const { accountScopedRoute, isOnChatwootCloud } = useAccount();
+const { accountScopedRoute } = useAccount();
 const store = useStore();
 const searchShortcut = useKbd([`$mod`, 'k']);
 const { t } = useI18n();
 
-const isACustomBrandedInstance = useMapGetter(
-  'globalConfig/isACustomBrandedInstance'
-);
-
 const toggleShortcutModalFn = show => {
   if (show) {
     emit('openKeyShortcutModal');
@@ -537,20 +532,20 @@ const menuItems = computed(() => {
     ]"
   >
     <section class="grid gap-2 mt-2 mb-4">
-      <div class="flex gap-2 items-center px-2 min-w-0">
-        <div class="grid flex-shrink-0 place-content-center size-6">
+      <div class="flex items-center min-w-0 gap-2 px-2">
+        <div class="grid flex-shrink-0 size-6 place-content-center">
           <Logo class="size-4" />
         </div>
         <div class="flex-shrink-0 w-px h-3 bg-n-strong" />
         <SidebarAccountSwitcher
-          class="flex-grow -mx-1 min-w-0"
+          class="flex-grow min-w-0 -mx-1"
           @show-create-account-modal="emit('showCreateAccountModal')"
         />
       </div>
       <div class="flex gap-2 px-2">
         <RouterLink
           :to="{ name: 'search' }"
-          class="flex gap-2 items-center px-2 py-1 w-full h-7 rounded-lg outline outline-1 outline-n-weak bg-n-solid-3 dark:bg-n-black/30"
+          class="flex items-center w-full gap-2 px-2 py-1 rounded-lg h-7 outline outline-1 outline-n-weak bg-n-solid-3 dark:bg-n-black/30"
         >
           <span class="flex-shrink-0 i-lucide-search size-4 text-n-slate-11" />
           <span class="flex-grow text-left">
@@ -575,7 +570,7 @@ const menuItems = computed(() => {
         </ComposeConversation>
       </div>
     </section>
-    <nav class="grid overflow-y-scroll flex-grow gap-2 px-2 pb-5 no-scrollbar">
+    <nav class="grid flex-grow gap-2 px-2 pb-5 overflow-y-scroll no-scrollbar">
       <ul class="flex flex-col gap-1.5 m-0 list-none">
         <SidebarGroup
           v-for="item in menuItems"
@@ -585,21 +580,11 @@ const menuItems = computed(() => {
       </ul>
     </nav>
     <section
-      class="flex flex-col flex-shrink-0 relative gap-1 justify-between items-center"
+      class="p-1 border-t border-n-weak shadow-[0px_-2px_4px_0px_rgba(27,28,29,0.02)] flex-shrink-0 flex justify-between gap-2 items-center"
     >
-      <div
-        class="pointer-events-none absolute inset-x-0 -top-[31px] h-8 bg-gradient-to-t from-n-solid-2 to-transparent"
+      <SidebarProfileMenu
+        @open-key-shortcut-modal="emit('openKeyShortcutModal')"
       />
-      <SidebarChangelogCard
-        v-if="isOnChatwootCloud && !isACustomBrandedInstance"
-      />
-      <div
-        class="p-1 flex-shrink-0 flex w-full justify-between z-10 gap-2 items-center border-t border-n-weak shadow-[0px_-2px_4px_0px_rgba(27,28,29,0.02)]"
-      >
-        <SidebarProfileMenu
-          @open-key-shortcut-modal="emit('openKeyShortcutModal')"
-        />
-      </div>
     </section>
   </aside>
 </template>

app/javascript/dashboard/components-next/sidebar/SidebarChangelogCard.vue

@@ -1,110 +0,0 @@
-<script setup>
-import { ref, computed, onMounted } from 'vue';
-import GroupedStackedChangelogCard from 'dashboard/components-next/changelog-card/GroupedStackedChangelogCard.vue';
-import { useUISettings } from 'dashboard/composables/useUISettings';
-import changelogAPI from 'dashboard/api/changelog';
-
-const MAX_DISMISSED_SLUGS = 5;
-
-const { uiSettings, updateUISettings } = useUISettings();
-const posts = ref([]);
-const currentIndex = ref(0);
-const dismissingCards = ref([]);
-const isLoading = ref(false);
-
-// Get current dismissed slugs from ui_settings
-const dismissedSlugs = computed(() => {
-  return uiSettings.value.changelog_dismissed_slugs || [];
-});
-
-// Get un dismissed posts - these are the changelog posts that should be shown
-const unDismissedPosts = computed(() => {
-  return posts.value.filter(post => !dismissedSlugs.value.includes(post.slug));
-});
-
-// Fetch changelog posts from API
-const fetchChangelog = async () => {
-  isLoading.value = true;
-
-  try {
-    const response = await changelogAPI.fetchFromHub();
-    posts.value = response.data.posts || [];
-
-    // Clean up dismissed slugs - remove any that are no longer in the current feed
-    const currentSlugs = posts.value.map(post => post.slug);
-    const cleanedDismissedSlugs = dismissedSlugs.value.filter(slug =>
-      currentSlugs.includes(slug)
-    );
-
-    // Update ui_settings if cleanup occurred
-    if (cleanedDismissedSlugs.length !== dismissedSlugs.value.length) {
-      updateUISettings({
-        changelog_dismissed_slugs: cleanedDismissedSlugs,
-      });
-    }
-    // eslint-disable-next-line no-empty
-  } catch (err) {
-  } finally {
-    isLoading.value = false;
-  }
-};
-
-// Dismiss a changelog post
-const dismissPost = slug => {
-  const currentDismissed = [...dismissedSlugs.value];
-
-  // Add new slug if not already present
-  if (!currentDismissed.includes(slug)) {
-    currentDismissed.push(slug);
-
-    // Keep only the most recent MAX_DISMISSED_SLUGS entries
-    if (currentDismissed.length > MAX_DISMISSED_SLUGS) {
-      currentDismissed.shift(); // Remove oldest entry
-    }
-
-    updateUISettings({
-      changelog_dismissed_slugs: currentDismissed,
-    });
-  }
-};
-
-const handleDismiss = slug => {
-  dismissingCards.value.push(slug);
-  setTimeout(() => {
-    dismissPost(slug);
-    dismissingCards.value = dismissingCards.value.filter(s => s !== slug);
-    if (currentIndex.value >= unDismissedPosts.value.length)
-      currentIndex.value = 0;
-  }, 200);
-};
-
-const handleReadMore = () => {
-  const currentPost = unDismissedPosts.value[currentIndex.value];
-  if (currentPost?.slug) {
-    window.open(`https://www.chatwoot.com/blog/${currentPost.slug}`, '_blank');
-  }
-};
-
-const handleImgClick = ({ index }) => {
-  currentIndex.value = index;
-  handleReadMore();
-};
-
-onMounted(() => {
-  fetchChangelog();
-});
-</script>
-
-<template>
-  <GroupedStackedChangelogCard
-    v-if="unDismissedPosts.length > 0"
-    :posts="unDismissedPosts"
-    :current-index="currentIndex"
-    :dismissing-slugs="dismissingCards"
-    class="min-h-[240px] z-10"
-    @read-more="handleReadMore"
-    @dismiss="handleDismiss"
-    @img-click="handleImgClick"
-  />
-  <template v-else />
-</template>

app/javascript/dashboard/components-next/tabbar/TabBar.vue

@@ -1,7 +1,5 @@
 <script setup>
-import { computed, ref, onMounted, nextTick } from 'vue';
-import { useResizeObserver } from '@vueuse/core';
-
+import { computed } from 'vue';
 const props = defineProps({
   initialActiveTab: {
     type: Number,
@@ -24,32 +22,6 @@ const emit = defineEmits(['tabChanged']);
 
 const activeTab = computed(() => props.initialActiveTab);
 
-const tabRefs = ref([]);
-const indicatorStyle = ref({});
-const enableTransition = ref(false);
-
-const activeElement = computed(() => tabRefs.value[activeTab.value]);
-
-const updateIndicator = () => {
-  if (!activeElement.value) return;
-
-  indicatorStyle.value = {
-    left: `${activeElement.value.offsetLeft}px`,
-    width: `${activeElement.value.offsetWidth}px`,
-  };
-};
-
-useResizeObserver(activeElement, () => {
-  if (enableTransition.value || !activeElement.value) updateIndicator();
-});
-
-onMounted(() => {
-  updateIndicator();
-  nextTick(() => {
-    enableTransition.value = true;
-  });
-});
-
 const selectTab = index => {
   emit('tabChanged', props.tabs[index]);
 };
@@ -65,30 +37,20 @@ const showDivider = index => {
 </script>
 
 <template>
-  <div
-    class="relative flex items-center h-8 rounded-lg bg-n-alpha-1 w-fit transition-all duration-200 ease-out has-[button:active]:scale-[1.01]"
-  >
-    <div
-      class="absolute rounded-lg bg-n-solid-active shadow-sm pointer-events-none h-8 outline-1 outline outline-n-container inset-y-0"
-      :class="{ 'transition-all duration-300 ease-out': enableTransition }"
-      :style="indicatorStyle"
-    />
-
+  <div class="flex items-center h-8 rounded-lg bg-n-alpha-1 w-fit">
     <template v-for="(tab, index) in tabs" :key="index">
       <button
-        :ref="el => (tabRefs[index] = el)"
-        class="relative z-10 px-4 truncate py-1.5 text-sm border-0 outline-1 outline-transparent rounded-lg transition-all duration-200 ease-out hover:text-n-brand active:scale-[1.02]"
+        class="relative px-4 truncate py-1.5 text-sm border-0 outline-1 outline rounded-lg transition-colors duration-300 ease-in-out hover:text-n-brand"
         :class="[
           activeTab === index
-            ? 'text-n-blue-text scale-100'
-            : 'text-n-slate-10 scale-[0.98]',
+            ? 'text-n-blue-text bg-n-solid-active outline-n-container dark:outline-transparent'
+            : 'text-n-slate-10 outline-transparent h-8',
         ]"
         @click="selectTab(index)"
       >
         {{ tab.label }} {{ tab.count ? `(${tab.count})` : '' }}
       </button>
       <div
-        v-if="index < tabs.length - 1"
         class="w-px h-3.5 rounded my-auto transition-colors duration-300 ease-in-out"
         :class="
           showDivider(index)

app/javascript/dashboard/components/buttons/ResolveAction.vue

@@ -15,7 +15,6 @@ import {
   CMD_RESOLVE_CONVERSATION,
 } from 'dashboard/helper/commandbar/events';
 
-import ButtonGroup from 'dashboard/components-next/buttonGroup/ButtonGroup.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 
 const store = useStore();
@@ -134,7 +133,7 @@ useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
 
 <template>
   <div class="relative flex items-center justify-end resolve-actions">
-    <ButtonGroup
+    <div
       class="rounded-lg shadow outline-1 outline flex-shrink-0"
       :class="!showOpenButton ? 'outline-n-container' : 'outline-transparent'"
     >
@@ -143,7 +142,6 @@ useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
         :label="t('CONVERSATION.HEADER.RESOLVE_ACTION')"
         size="sm"
         color="slate"
-        no-animation
         class="ltr:rounded-r-none rtl:rounded-l-none !outline-0"
         :is-loading="isLoading"
         @click="onCmdResolveConversation"
@@ -153,7 +151,6 @@ useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
         :label="t('CONVERSATION.HEADER.REOPEN_ACTION')"
         size="sm"
         color="slate"
-        no-animation
         class="ltr:rounded-r-none rtl:rounded-l-none !outline-0"
         :is-loading="isLoading"
         @click="onCmdOpenConversation"
@@ -163,7 +160,6 @@ useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
         :label="t('CONVERSATION.HEADER.OPEN_ACTION')"
         size="sm"
         color="slate"
-        no-animation
         :is-loading="isLoading"
         @click="onCmdOpenConversation"
       />
@@ -173,13 +169,12 @@ useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
         icon="i-lucide-chevron-down"
         :disabled="isLoading"
         size="sm"
-        no-animation
         class="ltr:rounded-l-none rtl:rounded-r-none !outline-0"
         color="slate"
         trailing-icon
         @click="openDropdown"
       />
-    </ButtonGroup>
+    </div>
     <div
       v-if="showActionsDropdown"
       v-on-clickaway="closeDropdown"

app/javascript/dashboard/components/widgets/WootWriter/Editor.vue

@@ -302,16 +302,7 @@ function isBodyEmpty(content) {
 }
 
 function handleEmptyBodyWithSignature() {
-  const { schema, tr, doc } = state;
-
-  const isEmptyParagraph = node =>
-    node && node.type === schema.nodes.paragraph && node.content.size === 0;
-
-  // Check if empty paragraph already exists to prevent duplicates when toggling signatures
-  if (isEmptyParagraph(doc.firstChild)) {
-    focusEditorInputField('start');
-    return;
-  }
+  const { schema, tr } = state;
 
   // create a paragraph node and
   // start a transaction to append it at the end

app/javascript/dashboard/components/widgets/WootWriter/EditorModeToggle.vue

@@ -59,7 +59,7 @@ const translateValue = computed(() => {
 
 <template>
   <button
-    class="flex items-center w-auto h-8 p-1 transition-all border rounded-full bg-n-alpha-2 group relative duration-300 ease-in-out z-0 active:scale-[0.995] active:duration-75"
+    class="flex items-center w-auto h-8 p-1 transition-all border rounded-full bg-n-alpha-2 group relative duration-300 ease-in-out z-0"
     :disabled="disabled"
     :class="{
       'cursor-not-allowed': disabled,

app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/LabelActions.vue

@@ -1,129 +1,100 @@
-<script setup>
-import { ref, computed } from 'vue';
-import { useI18n } from 'vue-i18n';
-import { useMapGetter } from 'dashboard/composables/store';
-import { vOnClickOutside } from '@vueuse/components';
-
+<script>
+import { mapGetters } from 'vuex';
 import NextButton from 'dashboard/components-next/button/Button.vue';
-import Input from 'dashboard/components-next/input/Input.vue';
 
-const emit = defineEmits(['close', 'assign']);
-
-const { t } = useI18n();
-
-const labels = useMapGetter('labels/getLabels');
-
-const query = ref('');
-const selectedLabels = ref([]);
-
-const filteredLabels = computed(() => {
-  if (!query.value) return labels.value;
-  return labels.value.filter(label =>
-    label.title.toLowerCase().includes(query.value.toLowerCase())
-  );
-});
-
-const hasLabels = computed(() => labels.value.length > 0);
-const hasFilteredLabels = computed(() => filteredLabels.value.length > 0);
-
-const isLabelSelected = label => {
-  return selectedLabels.value.includes(label);
-};
-
-const onClose = () => {
-  emit('close');
-};
-
-const handleAssign = () => {
-  if (selectedLabels.value.length > 0) {
-    emit('assign', selectedLabels.value);
-  }
+export default {
+  components: {
+    NextButton,
+  },
+  emits: ['update', 'close', 'assign'],
+  data() {
+    return {
+      query: '',
+      selectedLabels: [],
+    };
+  },
+  computed: {
+    ...mapGetters({ labels: 'labels/getLabels' }),
+    filteredLabels() {
+      return this.labels.filter(label =>
+        label.title.toLowerCase().includes(this.query.toLowerCase())
+      );
+    },
+  },
+  methods: {
+    isLabelSelected(label) {
+      return this.selectedLabels.includes(label);
+    },
+    assignLabels(key) {
+      this.$emit('update', key);
+    },
+    onClose() {
+      this.$emit('close');
+    },
+  },
 };
 </script>
 
 <template>
-  <div
-    v-on-click-outside="onClose"
-    class="absolute ltr:right-2 rtl:left-2 top-12 origin-top-right z-20 w-60 bg-n-alpha-3 backdrop-blur-[100px] border-n-weak rounded-lg border border-solid shadow-md"
-    role="dialog"
-    aria-labelledby="label-dialog-title"
-  >
+  <div v-on-clickaway="onClose" class="labels-container">
     <div class="triangle">
       <svg height="12" viewBox="0 0 24 12" width="24">
         <path d="M20 12l-8-8-12 12" fill-rule="evenodd" stroke-width="1px" />
       </svg>
     </div>
-    <div class="flex items-center justify-between p-2.5">
-      <span class="text-sm font-medium">{{
-        t('BULK_ACTION.LABELS.ASSIGN_LABELS')
-      }}</span>
+    <div class="flex items-center justify-between header">
+      <span>{{ $t('BULK_ACTION.LABELS.ASSIGN_LABELS') }}</span>
       <NextButton ghost xs slate icon="i-lucide-x" @click="onClose" />
     </div>
-    <div class="flex flex-col max-h-60 min-h-0">
-      <header class="py-2 px-2.5">
-        <Input
-          v-model="query"
-          type="search"
-          :placeholder="t('BULK_ACTION.SEARCH_INPUT_PLACEHOLDER')"
-          icon-left="i-lucide-search"
-          size="sm"
-          class="w-full"
-          :aria-label="t('BULK_ACTION.SEARCH_INPUT_PLACEHOLDER')"
-        />
+    <div class="labels-list">
+      <header class="labels-list__header">
+        <div
+          class="flex items-center justify-between h-8 gap-2 label-list-search"
+        >
+          <fluent-icon icon="search" class="search-icon" size="16" />
+          <input
+            v-model="query"
+            type="search"
+            :placeholder="$t('BULK_ACTION.SEARCH_INPUT_PLACEHOLDER')"
+            class="reset-base !outline-0 !text-sm label--search_input"
+          />
+        </div>
       </header>
-      <ul
-        v-if="hasLabels"
-        class="flex-1 overflow-y-auto m-0 list-none"
-        role="listbox"
-        :aria-label="t('BULK_ACTION.LABELS.ASSIGN_LABELS')"
-      >
-        <li v-if="!hasFilteredLabels" class="p-2 text-center">
-          <span class="text-sm text-n-slate-11">{{
-            t('BULK_ACTION.LABELS.NO_LABELS_FOUND')
-          }}</span>
-        </li>
+      <ul class="labels-list__body">
         <li
           v-for="label in filteredLabels"
           :key="label.id"
-          class="my-1 mx-0 py-0 px-2.5"
-          role="option"
-          :aria-selected="isLabelSelected(label.title)"
+          class="label__list-item"
         >
           <label
-            class="items-center rounded-md cursor-pointer flex py-1 px-2.5 hover:bg-n-slate-3 dark:hover:bg-n-solid-3 has-[:checked]:bg-n-slate-2"
+            class="item"
+            :class="{ 'label-selected': isLabelSelected(label.title) }"
           >
             <input
               v-model="selectedLabels"
               type="checkbox"
               :value="label.title"
-              class="my-0 ltr:mr-2.5 rtl:ml-2.5"
-              :aria-label="label.title"
+              class="label-checkbox"
             />
             <span
-              class="overflow-hidden flex-grow w-full text-sm whitespace-nowrap text-ellipsis"
+              class="overflow-hidden label-title whitespace-nowrap text-ellipsis"
             >
               {{ label.title }}
             </span>
             <span
-              class="rounded-md h-3 w-3 flex-shrink-0 border border-solid border-n-weak"
+              class="label-pill"
               :style="{ backgroundColor: label.color }"
             />
           </label>
         </li>
       </ul>
-      <div v-else class="p-2 text-center">
-        <span class="text-sm text-n-slate-11">{{
-          t('CONTACTS_BULK_ACTIONS.NO_LABELS_FOUND')
-        }}</span>
-      </div>
-      <footer class="p-2">
+      <footer class="labels-list__footer">
         <NextButton
           sm
           type="submit"
-          class="w-full"
-          :label="t('BULK_ACTION.LABELS.ASSIGN_SELECTED_LABELS')"
+          :label="$t('BULK_ACTION.LABELS.ASSIGN_SELECTED_LABELS')"
           :disabled="!selectedLabels.length"
-          @click="handleAssign"
+          @click="$emit('assign', selectedLabels)"
         />
       </footer>
     </div>
@@ -131,11 +102,107 @@ const handleAssign = () => {
 </template>
 
 <style scoped lang="scss">
-.triangle {
-  @apply block z-10 absolute text-left -top-3 ltr:right-[--triangle-position] rtl:left-[--triangle-position];
+.labels-list {
+  @apply flex flex-col max-h-[15rem] min-h-[auto];
 
-  svg path {
-    @apply fill-n-alpha-3 backdrop-blur-[100px]  stroke-n-weak;
+  .labels-list__header {
+    @apply bg-n-alpha-3 backdrop-blur-[100px] py-0 px-2.5;
+  }
+
+  .labels-list__body {
+    @apply flex-1 overflow-y-auto py-2.5 mx-0;
+  }
+
+  .labels-list__footer {
+    @apply p-2;
+
+    button {
+      @apply w-full;
+
+      .button__content {
+        @apply text-center;
+      }
+    }
   }
 }
+
+.label-list-search {
+  @apply bg-n-alpha-black2 py-0 px-2.5 border border-solid border-n-strong rounded-md;
+
+  .search-icon {
+    @apply text-n-slate-10;
+  }
+
+  .label--search_input {
+    @apply border-0 text-xs m-0 dark:bg-transparent bg-transparent h-[unset] w-full;
+  }
+}
+
+.labels-container {
+  @apply absolute ltr:right-2 rtl:left-2 top-12 origin-top-right w-auto z-20 max-w-[15rem] min-w-[15rem] bg-n-alpha-3 backdrop-blur-[100px] border-n-weak rounded-lg border border-solid shadow-md;
+
+  .header {
+    @apply p-2.5;
+
+    span {
+      @apply text-sm font-medium;
+    }
+  }
+
+  .container {
+    @apply max-h-[15rem] overflow-y-auto;
+
+    .label__list-container {
+      @apply h-full;
+    }
+  }
+
+  .triangle {
+    @apply block z-10 absolute text-left -top-3 ltr:right-[--triangle-position] rtl:left-[--triangle-position];
+
+    svg path {
+      @apply fill-n-alpha-3 backdrop-blur-[100px]  stroke-n-weak;
+    }
+  }
+}
+
+ul {
+  @apply m-0 list-none;
+}
+
+.labels-placeholder {
+  @apply p-2;
+}
+
+.label__list-item {
+  @apply my-1 mx-0 py-0 px-2.5;
+
+  .item {
+    @apply items-center rounded-md cursor-pointer flex py-1 px-2.5 hover:bg-n-slate-3 dark:hover:bg-n-solid-3;
+
+    &.label-selected {
+      @apply bg-n-slate-2;
+    }
+
+    span {
+      @apply text-sm;
+    }
+
+    .label-checkbox {
+      @apply my-0 ltr:mr-2.5 rtl:ml-2.5;
+    }
+
+    .label-title {
+      @apply flex-grow w-full;
+    }
+
+    .label-pill {
+      @apply rounded-md h-3 w-3 flex-shrink-0 border border-solid border-n-weak;
+    }
+  }
+}
+
+.search-container {
+  @apply bg-n-alpha-3 backdrop-blur-[100px] py-0 px-2.5 sticky top-0 z-20;
+}
 </style>

app/javascript/dashboard/i18n/locale/am/bulkActions.json

@@ -24,7 +24,7 @@
     },
     "LABELS": {
       "ASSIGN_LABELS": "Assign labels",
-      "NO_LABELS_FOUND": "No labels found",
+      "NO_LABELS_FOUND": "No labels found for",
       "ASSIGN_SELECTED_LABELS": "Assign selected labels",
       "ASSIGN_SUCCESFUL": "Labels assigned successfully.",
       "ASSIGN_FAILED": "Failed to assign labels. Please try again."

app/javascript/dashboard/i18n/locale/am/contact.json

@@ -571,16 +571,6 @@
       "ACTIVE_EMPTY_STATE_TITLE": "በአሁኑ ጊዜ ንቁ እውቂያዎች የሉም 🌙"
     }
   },
-  "CONTACTS_BULK_ACTIONS": {
-    "ASSIGN_LABELS": "Assign Labels",
-    "ASSIGN_LABELS_SUCCESS": "Labels assigned successfully.",
-    "ASSIGN_LABELS_FAILED": "Failed to assign labels",
-    "DESCRIPTION": "Select the labels you want to add to the selected contacts.",
-    "NO_LABELS_FOUND": "No labels available yet.",
-    "SELECTED_COUNT": "{count} selected",
-    "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
-  },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {
       "ERROR_MESSAGE": "We couldn’t complete the search. Please try again."

app/javascript/dashboard/i18n/locale/am/integrations.json

@@ -863,7 +863,6 @@
     },
     "RESPONSES": {
       "HEADER": "FAQs",
-      "PENDING_FAQS": "Pending FAQs",
       "ADD_NEW": "Create new FAQ",
       "DOCUMENTABLE": {
         "CONVERSATION": "Conversation #{id}"
@@ -903,10 +902,6 @@
         "APPROVED": "Approved",
         "ALL": "All"
       },
-      "PENDING_BANNER": {
-        "TITLE": "Captain has found some FAQs your customers were looking for.",
-        "ACTION": "Click here to review"
-      },
       "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
       "CREATE": {
         "TITLE": "Add an FAQ",
@@ -937,15 +932,13 @@
         "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
       },
       "OPTIONS": {
-        "APPROVE": "Approve",
-        "EDIT_RESPONSE": "Edit",
-        "DELETE_RESPONSE": "Delete"
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "NO_PENDING_TITLE": "There are no more pending FAQs to review",
         "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
-        "CLEAR_SEARCH": "Clear active filters",
         "FEATURE_SPOTLIGHT": {
           "TITLE": "Captain FAQ",
           "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."

app/javascript/dashboard/i18n/locale/am/report.json

@@ -51,7 +51,6 @@
     },
     "DATE_RANGE_OPTIONS": {
       "LAST_7_DAYS": "Last 7 days",
-      "LAST_14_DAYS": "Last 14 days",
       "LAST_30_DAYS": "Last 30 days",
       "LAST_3_MONTHS": "Last 3 months",
       "LAST_6_MONTHS": "Last 6 months",
@@ -267,8 +266,6 @@
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
     "FILTER_DROPDOWN_LABEL": "Select Inbox",
-    "ALL_INBOXES": "All Inboxes",
-    "SEARCH_INBOX": "Search Inbox",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Conversations",
@@ -470,13 +467,6 @@
       "CONVERSATIONS": "{count} conversations",
       "DOWNLOAD_REPORT": "Download report"
     },
-    "RESOLUTION_HEATMAP": {
-      "HEADER": "Resolutions",
-      "NO_CONVERSATIONS": "No conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
-      "DOWNLOAD_REPORT": "Download report"
-    },
     "AGENT_CONVERSATIONS": {
       "HEADER": "Conversations by agents",
       "LOADING_MESSAGE": "Loading agent metrics...",

app/javascript/dashboard/i18n/locale/ar/bulkActions.json

@@ -24,7 +24,7 @@
     },
     "LABELS": {
       "ASSIGN_LABELS": "إضافة وسم",
-      "NO_LABELS_FOUND": "لم يتم العثور على تصنيفات",
+      "NO_LABELS_FOUND": "لم يتم العثور على تسميات لـ",
       "ASSIGN_SELECTED_LABELS": "تعيين التسميات المحددة",
       "ASSIGN_SUCCESFUL": "تم تعيين التسميات بنجاح.",
       "ASSIGN_FAILED": "فشل في تعيين التسميات ، الرجاء المحاولة مرة أخرى."

app/javascript/dashboard/i18n/locale/ar/contact.json

@@ -571,16 +571,6 @@
       "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
     }
   },
-  "CONTACTS_BULK_ACTIONS": {
-    "ASSIGN_LABELS": "تعيين التسميات",
-    "ASSIGN_LABELS_SUCCESS": "تم تعيين التسميات بنجاح.",
-    "ASSIGN_LABELS_FAILED": "Failed to assign labels",
-    "DESCRIPTION": "Select the labels you want to add to the selected contacts.",
-    "NO_LABELS_FOUND": "No labels available yet.",
-    "SELECTED_COUNT": "{count} selected",
-    "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
-  },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {
       "ERROR_MESSAGE": "We couldn’t complete the search. Please try again."

app/javascript/dashboard/i18n/locale/ar/integrations.json

@@ -863,7 +863,6 @@
     },
     "RESPONSES": {
       "HEADER": "FAQs",
-      "PENDING_FAQS": "Pending FAQs",
       "ADD_NEW": "Create new FAQ",
       "DOCUMENTABLE": {
         "CONVERSATION": "Conversation #{id}"
@@ -903,10 +902,6 @@
         "APPROVED": "Approved",
         "ALL": "الكل"
       },
-      "PENDING_BANNER": {
-        "TITLE": "Captain has found some FAQs your customers were looking for.",
-        "ACTION": "Click here to review"
-      },
       "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
       "CREATE": {
         "TITLE": "Add an FAQ",
@@ -937,15 +932,13 @@
         "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
       },
       "OPTIONS": {
-        "APPROVE": "Approve",
-        "EDIT_RESPONSE": "تعديل",
-        "DELETE_RESPONSE": "حذف"
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "NO_PENDING_TITLE": "There are no more pending FAQs to review",
         "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
-        "CLEAR_SEARCH": "Clear active filters",
         "FEATURE_SPOTLIGHT": {
           "TITLE": "Captain FAQ",
           "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."

app/javascript/dashboard/i18n/locale/ar/report.json

@@ -51,7 +51,6 @@
     },
     "DATE_RANGE_OPTIONS": {
       "LAST_7_DAYS": "آخر 7 أيام",
-      "LAST_14_DAYS": "آخر 14 يوماً",
       "LAST_30_DAYS": "آخر 30 يوماً",
       "LAST_3_MONTHS": "آخر 3 أشهر",
       "LAST_6_MONTHS": "آخر 6 أشهر",
@@ -267,8 +266,6 @@
     "NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.",
     "DOWNLOAD_INBOX_REPORTS": "تحميل تقارير صندوق الوارد",
     "FILTER_DROPDOWN_LABEL": "اختر صندوق الوارد",
-    "ALL_INBOXES": "All Inboxes",
-    "SEARCH_INBOX": "Search Inbox",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "المحادثات",
@@ -470,13 +467,6 @@
       "CONVERSATIONS": "{count} conversations",
       "DOWNLOAD_REPORT": "تنزيل التقرير"
     },
-    "RESOLUTION_HEATMAP": {
-      "HEADER": "Resolutions",
-      "NO_CONVERSATIONS": "No conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
-      "DOWNLOAD_REPORT": "تنزيل التقرير"
-    },
     "AGENT_CONVERSATIONS": {
       "HEADER": "المحادثات من قبل الوكلاء",
       "LOADING_MESSAGE": "جاري تحميل مقاييس الوكيل...",

app/javascript/dashboard/i18n/locale/az/bulkActions.json

@@ -24,7 +24,7 @@
     },
     "LABELS": {
       "ASSIGN_LABELS": "Assign labels",
-      "NO_LABELS_FOUND": "No labels found",
+      "NO_LABELS_FOUND": "No labels found for",
       "ASSIGN_SELECTED_LABELS": "Assign selected labels",
       "ASSIGN_SUCCESFUL": "Labels assigned successfully.",
       "ASSIGN_FAILED": "Failed to assign labels. Please try again."

app/javascript/dashboard/i18n/locale/az/contact.json

@@ -571,16 +571,6 @@
       "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
     }
   },
-  "CONTACTS_BULK_ACTIONS": {
-    "ASSIGN_LABELS": "Assign Labels",
-    "ASSIGN_LABELS_SUCCESS": "Labels assigned successfully.",
-    "ASSIGN_LABELS_FAILED": "Failed to assign labels",
-    "DESCRIPTION": "Select the labels you want to add to the selected contacts.",
-    "NO_LABELS_FOUND": "No labels available yet.",
-    "SELECTED_COUNT": "{count} selected",
-    "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
-  },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {
       "ERROR_MESSAGE": "We couldn’t complete the search. Please try again."

app/javascript/dashboard/i18n/locale/az/integrations.json

@@ -863,7 +863,6 @@
     },
     "RESPONSES": {
       "HEADER": "FAQs",
-      "PENDING_FAQS": "Pending FAQs",
       "ADD_NEW": "Create new FAQ",
       "DOCUMENTABLE": {
         "CONVERSATION": "Conversation #{id}"
@@ -903,10 +902,6 @@
         "APPROVED": "Approved",
         "ALL": "All"
       },
-      "PENDING_BANNER": {
-        "TITLE": "Captain has found some FAQs your customers were looking for.",
-        "ACTION": "Click here to review"
-      },
       "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
       "CREATE": {
         "TITLE": "Add an FAQ",
@@ -937,15 +932,13 @@
         "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
       },
       "OPTIONS": {
-        "APPROVE": "Approve",
-        "EDIT_RESPONSE": "Edit",
-        "DELETE_RESPONSE": "Delete"
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "NO_PENDING_TITLE": "There are no more pending FAQs to review",
         "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
-        "CLEAR_SEARCH": "Clear active filters",
         "FEATURE_SPOTLIGHT": {
           "TITLE": "Captain FAQ",
           "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."

app/javascript/dashboard/i18n/locale/az/report.json

@@ -51,7 +51,6 @@
     },
     "DATE_RANGE_OPTIONS": {
       "LAST_7_DAYS": "Last 7 days",
-      "LAST_14_DAYS": "Last 14 days",
       "LAST_30_DAYS": "Last 30 days",
       "LAST_3_MONTHS": "Last 3 months",
       "LAST_6_MONTHS": "Last 6 months",
@@ -267,8 +266,6 @@
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
     "FILTER_DROPDOWN_LABEL": "Select Inbox",
-    "ALL_INBOXES": "All Inboxes",
-    "SEARCH_INBOX": "Search Inbox",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Conversations",
@@ -470,13 +467,6 @@
       "CONVERSATIONS": "{count} conversations",
       "DOWNLOAD_REPORT": "Download report"
     },
-    "RESOLUTION_HEATMAP": {
-      "HEADER": "Resolutions",
-      "NO_CONVERSATIONS": "No conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
-      "DOWNLOAD_REPORT": "Download report"
-    },
     "AGENT_CONVERSATIONS": {
       "HEADER": "Conversations by agents",
       "LOADING_MESSAGE": "Loading agent metrics...",

app/javascript/dashboard/i18n/locale/bg/bulkActions.json

@@ -24,7 +24,7 @@
     },
     "LABELS": {
       "ASSIGN_LABELS": "Assign labels",
-      "NO_LABELS_FOUND": "Няма намерени етикети",
+      "NO_LABELS_FOUND": "No labels found for",
       "ASSIGN_SELECTED_LABELS": "Assign selected labels",
       "ASSIGN_SUCCESFUL": "Labels assigned successfully.",
       "ASSIGN_FAILED": "Failed to assign labels. Please try again."

app/javascript/dashboard/i18n/locale/bg/contact.json

@@ -571,16 +571,6 @@
       "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
     }
   },
-  "CONTACTS_BULK_ACTIONS": {
-    "ASSIGN_LABELS": "Assign Labels",
-    "ASSIGN_LABELS_SUCCESS": "Labels assigned successfully.",
-    "ASSIGN_LABELS_FAILED": "Failed to assign labels",
-    "DESCRIPTION": "Select the labels you want to add to the selected contacts.",
-    "NO_LABELS_FOUND": "No labels available yet.",
-    "SELECTED_COUNT": "{count} selected",
-    "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
-  },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {
       "ERROR_MESSAGE": "We couldn’t complete the search. Please try again."

app/javascript/dashboard/i18n/locale/bg/integrations.json

@@ -863,7 +863,6 @@
     },
     "RESPONSES": {
       "HEADER": "FAQs",
-      "PENDING_FAQS": "Pending FAQs",
       "ADD_NEW": "Create new FAQ",
       "DOCUMENTABLE": {
         "CONVERSATION": "Conversation #{id}"
@@ -903,10 +902,6 @@
         "APPROVED": "Approved",
         "ALL": "Всички"
       },
-      "PENDING_BANNER": {
-        "TITLE": "Captain has found some FAQs your customers were looking for.",
-        "ACTION": "Click here to review"
-      },
       "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
       "CREATE": {
         "TITLE": "Add an FAQ",
@@ -937,15 +932,13 @@
         "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
       },
       "OPTIONS": {
-        "APPROVE": "Approve",
-        "EDIT_RESPONSE": "Редактирай",
-        "DELETE_RESPONSE": "Изтрий"
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "NO_PENDING_TITLE": "There are no more pending FAQs to review",
         "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
-        "CLEAR_SEARCH": "Clear active filters",
         "FEATURE_SPOTLIGHT": {
           "TITLE": "Captain FAQ",
           "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."

app/javascript/dashboard/i18n/locale/bg/report.json

@@ -51,7 +51,6 @@
     },
     "DATE_RANGE_OPTIONS": {
       "LAST_7_DAYS": "Last 7 days",
-      "LAST_14_DAYS": "Last 14 days",
       "LAST_30_DAYS": "Last 30 days",
       "LAST_3_MONTHS": "Last 3 months",
       "LAST_6_MONTHS": "Last 6 months",
@@ -267,8 +266,6 @@
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
     "FILTER_DROPDOWN_LABEL": "Select Inbox",
-    "ALL_INBOXES": "All Inboxes",
-    "SEARCH_INBOX": "Search Inbox",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Разговори",
@@ -470,13 +467,6 @@
       "CONVERSATIONS": "{count} conversations",
       "DOWNLOAD_REPORT": "Download report"
     },
-    "RESOLUTION_HEATMAP": {
-      "HEADER": "Resolutions",
-      "NO_CONVERSATIONS": "No conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
-      "DOWNLOAD_REPORT": "Download report"
-    },
     "AGENT_CONVERSATIONS": {
       "HEADER": "Conversations by agents",
       "LOADING_MESSAGE": "Loading agent metrics...",

app/javascript/dashboard/i18n/locale/bn/advancedFilters.json

@@ -1,119 +0,0 @@
-{
-  "FILTER": {
-    "TITLE": "Filter conversations",
-    "SUBTITLE": "Add your filters below and hit 'Apply filters' to cut through the chat clutter.",
-    "EDIT_CUSTOM_FILTER": "Edit Folder",
-    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
-    "ADD_NEW_FILTER": "Add filter",
-    "FILTER_DELETE_ERROR": "Oops, looks like we can't save nothing! Please add at least one filter to save it.",
-    "SUBMIT_BUTTON_LABEL": "Apply filters",
-    "UPDATE_BUTTON_LABEL": "Update folder",
-    "CANCEL_BUTTON_LABEL": "Cancel",
-    "CLEAR_BUTTON_LABEL": "Clear filters",
-    "FOLDER_LABEL": "Folder Name",
-    "FOLDER_QUERY_LABEL": "Folder Query",
-    "EMPTY_VALUE_ERROR": "Value is required.",
-    "TOOLTIP_LABEL": "Filter conversations",
-    "QUERY_DROPDOWN_LABELS": {
-      "AND": "AND",
-      "OR": "OR"
-    },
-    "INPUT_PLACEHOLDER": "Enter value",
-    "OPERATOR_LABELS": {
-      "equal_to": "Equal to",
-      "not_equal_to": "Not equal to",
-      "does_not_contain": "Does not contain",
-      "is_present": "Is present",
-      "is_not_present": "Is not present",
-      "is_greater_than": "Is greater than",
-      "is_less_than": "Is lesser than",
-      "days_before": "Is x days before",
-      "starts_with": "Starts with",
-      "equalTo": "Equal to",
-      "notEqualTo": "Not equal to",
-      "contains": "Contains",
-      "doesNotContain": "Does not contain",
-      "isPresent": "Is present",
-      "isNotPresent": "Is not present",
-      "isGreaterThan": "Is greater than",
-      "isLessThan": "Is lesser than",
-      "daysBefore": "Is x days before",
-      "startsWith": "Starts with"
-    },
-    "ATTRIBUTE_LABELS": {
-      "TRUE": "True",
-      "FALSE": "False"
-    },
-    "ATTRIBUTES": {
-      "STATUS": "Status",
-      "ASSIGNEE_NAME": "Assignee name",
-      "INBOX_NAME": "Inbox name",
-      "TEAM_NAME": "Team name",
-      "CONVERSATION_IDENTIFIER": "Conversation identifier",
-      "CAMPAIGN_NAME": "Campaign name",
-      "LABELS": "Labels",
-      "BROWSER_LANGUAGE": "Browser language",
-      "PRIORITY": "Priority",
-      "COUNTRY_NAME": "Country name",
-      "REFERER_LINK": "Referer link",
-      "CUSTOM_ATTRIBUTE_LIST": "List",
-      "CUSTOM_ATTRIBUTE_TEXT": "Text",
-      "CUSTOM_ATTRIBUTE_NUMBER": "Number",
-      "CUSTOM_ATTRIBUTE_LINK": "Link",
-      "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
-      "CREATED_AT": "Created at",
-      "LAST_ACTIVITY": "Last activity"
-    },
-    "ERRORS": {
-      "VALUE_REQUIRED": "Value is required",
-      "ATTRIBUTE_KEY_REQUIRED": "Attribute key is required",
-      "FILTER_OPERATOR_REQUIRED": "Filter operator is required",
-      "VALUE_MUST_BE_BETWEEN_1_AND_998": "Value must be between 1 and 998"
-    },
-    "GROUPS": {
-      "STANDARD_FILTERS": "Standard filters",
-      "ADDITIONAL_FILTERS": "Additional filters",
-      "CUSTOM_ATTRIBUTES": "Custom attributes"
-    },
-    "CUSTOM_VIEWS": {
-      "ADD": {
-        "TITLE": "Do you want to save this filter?",
-        "LABEL": "Name this filter",
-        "PLACEHOLDER": "Name your filter to refer it later.",
-        "ERROR_MESSAGE": "Name is required.",
-        "SAVE_BUTTON": "Save filter",
-        "CANCEL_BUTTON": "Cancel",
-        "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder created successfully.",
-          "ERROR_MESSAGE": "Error while creating folder."
-        },
-        "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment created successfully.",
-          "ERROR_MESSAGE": "Error while creating segment."
-        }
-      },
-      "EDIT": {
-        "EDIT_BUTTON": "Edit folder"
-      },
-      "DELETE": {
-        "DELETE_BUTTON": "Delete filter",
-        "MODAL": {
-          "CONFIRM": {
-            "TITLE": "Confirm deletion",
-            "MESSAGE": "Are you sure to delete the filter ",
-            "YES": "Yes, delete",
-            "NO": "No, keep it"
-          }
-        },
-        "API_FOLDERS": {
-          "SUCCESS_MESSAGE": "Folder deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting folder."
-        },
-        "API_SEGMENTS": {
-          "SUCCESS_MESSAGE": "Segment deleted successfully.",
-          "ERROR_MESSAGE": "Error while deleting segment."
-        }
-      }
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/agentBots.json

@@ -1,103 +0,0 @@
-{
-  "AGENT_BOTS": {
-    "HEADER": "Bots",
-    "LOADING_EDITOR": "Loading editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
-    "LEARN_MORE": "Learn about agent bots",
-    "GLOBAL_BOT": "System bot",
-    "GLOBAL_BOT_BADGE": "System",
-    "AVATAR": {
-      "SUCCESS_DELETE": "Bot avatar deleted successfully",
-      "ERROR_DELETE": "Error deleting bot avatar, please try again"
-    },
-    "BOT_CONFIGURATION": {
-      "TITLE": "Select an agent bot",
-      "DESC": "Assign an Agent Bot to your inbox. They can handle initial conversations and transfer them to a live agent when necessary.",
-      "SUBMIT": "Update",
-      "DISCONNECT": "Disconnect bot",
-      "SUCCESS_MESSAGE": "Successfully updated the agent bot.",
-      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot.",
-      "ERROR_MESSAGE": "Could not update the agent bot. Please try again.",
-      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot. Please try again.",
-      "SELECT_PLACEHOLDER": "Select bot"
-    },
-    "ADD": {
-      "TITLE": "Add Bot",
-      "CANCEL_BUTTON_TEXT": "Cancel",
-      "API": {
-        "SUCCESS_MESSAGE": "Bot added successfully.",
-        "ERROR_MESSAGE": "Could not add bot. Please try again later."
-      }
-    },
-    "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
-      "LOADING": "Fetching bots...",
-      "TABLE_HEADER": {
-        "DETAILS": "Bot Details",
-        "URL": "Webhook URL"
-      }
-    },
-    "DELETE": {
-      "BUTTON_TEXT": "Delete",
-      "TITLE": "Delete bot",
-      "CONFIRM": {
-        "TITLE": "Confirm Deletion",
-        "MESSAGE": "Are you sure you want to delete {name}?",
-        "YES": "Yes, Delete",
-        "NO": "No, Keep"
-      },
-      "API": {
-        "SUCCESS_MESSAGE": "Bot deleted successfully.",
-        "ERROR_MESSAGE": "Could not delete bot. Please try again."
-      }
-    },
-    "EDIT": {
-      "BUTTON_TEXT": "Edit",
-      "TITLE": "Edit bot",
-      "API": {
-        "SUCCESS_MESSAGE": "Bot updated successfully.",
-        "ERROR_MESSAGE": "Could not update bot. Please try again."
-      }
-    },
-    "ACCESS_TOKEN": {
-      "TITLE": "Access Token",
-      "DESCRIPTION": "Copy the access token and save it securely",
-      "COPY_SUCCESSFUL": "Access token copied to clipboard",
-      "RESET_SUCCESS": "Access token regenerated successfully",
-      "RESET_ERROR": "Unable to regenerate access token. Please try again"
-    },
-    "FORM": {
-      "AVATAR": {
-        "LABEL": "Bot avatar"
-      },
-      "NAME": {
-        "LABEL": "Bot name",
-        "PLACEHOLDER": "Enter bot name",
-        "REQUIRED": "Bot name is required"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Description",
-        "PLACEHOLDER": "What does this bot do?"
-      },
-      "WEBHOOK_URL": {
-        "LABEL": "Webhook URL",
-        "PLACEHOLDER": "https://example.com/webhook",
-        "REQUIRED": "Webhook URL is required"
-      },
-      "ERRORS": {
-        "NAME": "Bot name is required",
-        "URL": "Webhook URL is required",
-        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
-      },
-      "CANCEL": "Cancel",
-      "CREATE": "Create Bot",
-      "UPDATE": "Update Bot"
-    },
-    "WEBHOOK": {
-      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
-    },
-    "TYPES": {
-      "WEBHOOK": "Webhook bot"
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/agentMgmt.json

@@ -1,124 +0,0 @@
-{
-  "AGENT_MGMT": {
-    "HEADER": "Agents",
-    "HEADER_BTN_TXT": "Add Agent",
-    "LOADING": "Fetching Agent List",
-    "DESCRIPTION": "An agent is a member of your customer support team who can view and respond to user messages. The list below shows all the agents in your account.",
-    "LEARN_MORE": "Learn about user roles",
-    "AGENT_TYPES": {
-      "ADMINISTRATOR": "Administrator",
-      "AGENT": "Agent"
-    },
-    "LIST": {
-      "404": "There are no agents associated to this account",
-      "TITLE": "Manage agents in your team",
-      "DESC": "You can add/remove agents to/in your team.",
-      "NAME": "Name",
-      "EMAIL": "EMAIL",
-      "STATUS": "Status",
-      "ACTIONS": "Actions",
-      "VERIFIED": "Verified",
-      "VERIFICATION_PENDING": "Verification Pending",
-      "AVAILABLE_CUSTOM_ROLE": "Available custom role permissions"
-    },
-    "ADD": {
-      "TITLE": "Add agent to your team",
-      "DESC": "You can add people who will be able to handle support for your inboxes.",
-      "CANCEL_BUTTON_TEXT": "Cancel",
-      "FORM": {
-        "NAME": {
-          "LABEL": "Agent Name",
-          "PLACEHOLDER": "Please enter a name of the agent"
-        },
-        "AGENT_TYPE": {
-          "LABEL": "Role",
-          "PLACEHOLDER": "Please select a role",
-          "ERROR": "Role is required"
-        },
-        "EMAIL": {
-          "LABEL": "Email Address",
-          "PLACEHOLDER": "Please enter an email address of the agent"
-        },
-        "SUBMIT": "Add Agent"
-      },
-      "API": {
-        "SUCCESS_MESSAGE": "Agent added successfully",
-        "EXIST_MESSAGE": "Agent email already in use, Please try another email address",
-        "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
-      }
-    },
-    "DELETE": {
-      "BUTTON_TEXT": "Delete",
-      "API": {
-        "SUCCESS_MESSAGE": "Agent deleted successfully",
-        "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
-      },
-      "CONFIRM": {
-        "TITLE": "Confirm Deletion",
-        "MESSAGE": "Are you sure to delete ",
-        "YES": "Yes, Delete ",
-        "NO": "No, Keep "
-      }
-    },
-    "EDIT": {
-      "TITLE": "Edit agent",
-      "FORM": {
-        "NAME": {
-          "LABEL": "Agent Name",
-          "PLACEHOLDER": "Please enter a name of the agent"
-        },
-        "AGENT_TYPE": {
-          "LABEL": "Role",
-          "PLACEHOLDER": "Please select a role",
-          "ERROR": "Role is required"
-        },
-        "EMAIL": {
-          "LABEL": "Email Address",
-          "PLACEHOLDER": "Please enter an email address of the agent"
-        },
-        "AGENT_AVAILABILITY": {
-          "LABEL": "Availability",
-          "PLACEHOLDER": "Please select an availability status",
-          "ERROR": "Availability is required"
-        },
-        "SUBMIT": "Edit Agent"
-      },
-      "BUTTON_TEXT": "Edit",
-      "CANCEL_BUTTON_TEXT": "Cancel",
-      "API": {
-        "SUCCESS_MESSAGE": "Agent updated successfully",
-        "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
-      },
-      "PASSWORD_RESET": {
-        "ADMIN_RESET_BUTTON": "Reset Password",
-        "ADMIN_SUCCESS_MESSAGE": "An email with reset password instructions has been sent to the agent",
-        "SUCCESS_MESSAGE": "Agent password reset successfully",
-        "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
-      }
-    },
-    "SEARCH": {
-      "NO_RESULTS": "No results found."
-    },
-    "MULTI_SELECTOR": {
-      "PLACEHOLDER": "None",
-      "TITLE": {
-        "AGENT": "Select agent",
-        "TEAM": "Select team"
-      },
-      "LIST": {
-        "NONE": "None"
-      },
-      "SEARCH": {
-        "NO_RESULTS": {
-          "AGENT": "No agents found",
-          "TEAM": "No teams found"
-        },
-        "PLACEHOLDER": {
-          "AGENT": "Search agents",
-          "TEAM": "Search teams",
-          "INPUT": "Search for agents"
-        }
-      }
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/attributesMgmt.json

@@ -1,134 +0,0 @@
-{
-  "ATTRIBUTES_MGMT": {
-    "HEADER": "Custom Attributes",
-    "HEADER_BTN_TXT": "Add Custom Attribute",
-    "LOADING": "Fetching custom attributes",
-    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
-    "LEARN_MORE": "Learn more about custom attributes",
-    "ATTRIBUTE_MODELS": {
-      "CONVERSATION": "Conversation",
-      "CONTACT": "Contact"
-    },
-    "ATTRIBUTE_TYPES": {
-      "TEXT": "Text",
-      "NUMBER": "Number",
-      "LINK": "Link",
-      "DATE": "Date",
-      "LIST": "List",
-      "CHECKBOX": "Checkbox"
-    },
-    "ADD": {
-      "TITLE": "Add Custom Attribute",
-      "SUBMIT": "Create",
-      "CANCEL_BUTTON_TEXT": "Cancel",
-      "FORM": {
-        "NAME": {
-          "LABEL": "Display Name",
-          "PLACEHOLDER": "Enter custom attribute display name",
-          "ERROR": "Name is required"
-        },
-        "DESC": {
-          "LABEL": "Description",
-          "PLACEHOLDER": "Enter custom attribute description",
-          "ERROR": "Description is required"
-        },
-        "MODEL": {
-          "LABEL": "Applies to",
-          "PLACEHOLDER": "Please select one",
-          "ERROR": "Model is required"
-        },
-        "TYPE": {
-          "LABEL": "Type",
-          "PLACEHOLDER": "Please select a type",
-          "ERROR": "Type is required",
-          "LIST": {
-            "LABEL": "List Values",
-            "PLACEHOLDER": "Please enter value and press enter key",
-            "ERROR": "Must have at least one value"
-          }
-        },
-        "KEY": {
-          "LABEL": "Key",
-          "PLACEHOLDER": "Enter custom attribute key",
-          "ERROR": "Key is required",
-          "IN_VALID": "Invalid key"
-        },
-        "REGEX_PATTERN": {
-          "LABEL": "Regex Pattern",
-          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
-        },
-        "REGEX_CUE": {
-          "LABEL": "Regex Cue",
-          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
-        },
-        "ENABLE_REGEX": {
-          "LABEL": "Enable regex validation"
-        }
-      },
-      "API": {
-        "SUCCESS_MESSAGE": "Custom Attribute added successfully!",
-        "ERROR_MESSAGE": "Could not create a Custom Attribute. Please try again later."
-      }
-    },
-    "DELETE": {
-      "BUTTON_TEXT": "Delete",
-      "API": {
-        "SUCCESS_MESSAGE": "Custom Attribute deleted successfully.",
-        "ERROR_MESSAGE": "Couldn't delete the custom attribute. Try again."
-      },
-      "CONFIRM": {
-        "TITLE": "Are you sure want to delete - {attributeName}",
-        "PLACE_HOLDER": "Please type {attributeName} to confirm",
-        "MESSAGE": "Deleting will remove the custom attribute",
-        "YES": "Delete ",
-        "NO": "Cancel"
-      }
-    },
-    "EDIT": {
-      "TITLE": "Edit Custom Attribute",
-      "UPDATE_BUTTON_TEXT": "Update",
-      "TYPE": {
-        "LIST": {
-          "LABEL": "List Values",
-          "PLACEHOLDER": "Please enter values and press enter key"
-        }
-      },
-      "API": {
-        "SUCCESS_MESSAGE": "Custom Attribute updated successfully",
-        "ERROR_MESSAGE": "There was an error updating custom attribute, please try again"
-      }
-    },
-    "TABS": {
-      "HEADER": "Custom Attributes",
-      "CONVERSATION": "Conversation",
-      "CONTACT": "Contact"
-    },
-    "LIST": {
-      "TABLE_HEADER": {
-        "NAME": "Name",
-        "DESCRIPTION": "Description",
-        "TYPE": "Type",
-        "KEY": "Key"
-      },
-      "BUTTONS": {
-        "EDIT": "Edit",
-        "DELETE": "Delete"
-      },
-      "EMPTY_RESULT": {
-        "404": "There are no custom attributes created",
-        "NOT_FOUND": "There are no custom attributes configured"
-      },
-      "REGEX_PATTERN": {
-        "LABEL": "Regex Pattern",
-        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
-      },
-      "REGEX_CUE": {
-        "LABEL": "Regex Cue",
-        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
-      },
-      "ENABLE_REGEX": {
-        "LABEL": "Enable regex validation"
-      }
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/auditLogs.json

@@ -1,77 +0,0 @@
-{
-  "AUDIT_LOGS": {
-    "HEADER": "Audit Logs",
-    "HEADER_BTN_TXT": "Add Audit Logs",
-    "LOADING": "Fetching Audit Logs",
-    "DESCRIPTION": "Audit Logs maintain a record of activities in your account, allowing you to track and audit your account, team, or services.",
-    "LEARN_MORE": "Learn more about audit logs",
-    "SEARCH_404": "There are no items matching this query",
-    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
-    "LIST": {
-      "404": "There are no Audit Logs available in this account.",
-      "TITLE": "Manage Audit Logs",
-      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
-      "TABLE_HEADER": {
-        "ACTIVITY": "Activity",
-        "TIME": "Time",
-        "IP_ADDRESS": "IP Address"
-      }
-    },
-    "API": {
-      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
-      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
-    },
-    "DEFAULT_USER": "System",
-    "AUTOMATION_RULE": {
-      "ADD": "{agentName} created a new automation rule (#{id})",
-      "EDIT": "{agentName} updated an automation rule (#{id})",
-      "DELETE": "{agentName} deleted an automation rule (#{id})"
-    },
-    "ACCOUNT_USER": {
-      "ADD": "{agentName} invited {invitee} to the account as an {role}",
-      "EDIT": {
-        "SELF": "{agentName} changed their {attributes} to {values}",
-        "OTHER": "{agentName} changed {attributes} of {user} to {values}",
-        "DELETED": "{agentName} changed {attributes} of a deleted user to {values}"
-      }
-    },
-    "INBOX": {
-      "ADD": "{agentName} created a new inbox (#{id})",
-      "EDIT": "{agentName} updated an inbox (#{id})",
-      "DELETE": "{agentName} deleted an inbox (#{id})"
-    },
-    "WEBHOOK": {
-      "ADD": "{agentName} created a new webhook (#{id})",
-      "EDIT": "{agentName} updated a webhook (#{id})",
-      "DELETE": "{agentName} deleted a webhook (#{id})"
-    },
-    "USER_ACTION": {
-      "SIGN_IN": "{agentName} signed in",
-      "SIGN_OUT": "{agentName} signed out"
-    },
-    "TEAM": {
-      "ADD": "{agentName} created a new team (#{id})",
-      "EDIT": "{agentName} updated a team (#{id})",
-      "DELETE": "{agentName} deleted a team (#{id})"
-    },
-    "MACRO": {
-      "ADD": "{agentName} created a new macro (#{id})",
-      "EDIT": "{agentName} updated a macro (#{id})",
-      "DELETE": "{agentName} deleted a macro (#{id})"
-    },
-    "INBOX_MEMBER": {
-      "ADD": "{agentName} added {user} to the inbox(#{inbox_id})",
-      "REMOVE": "{agentName} removed {user} from the inbox(#{inbox_id})"
-    },
-    "TEAM_MEMBER": {
-      "ADD": "{agentName} added {user} to the team(#{team_id})",
-      "REMOVE": "{agentName} removed {user} from the team(#{team_id})"
-    },
-    "ACCOUNT": {
-      "EDIT": "{agentName} updated the account configuration (#{id})"
-    },
-    "CONVERSATION": {
-      "DELETE": "{agentName} deleted conversation #{id}"
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/automation.json

@@ -1,184 +0,0 @@
-{
-  "AUTOMATION": {
-    "HEADER": "Automation",
-    "DESCRIPTION": "Automation can replace and streamline existing processes that require manual effort, such as adding labels and assigning conversations to the most suitable agent. This allows the team to focus on their strengths while reducing time spent on routine tasks.",
-    "LEARN_MORE": "Learn more about automation",
-    "HEADER_BTN_TXT": "Add Automation Rule",
-    "LOADING": "Fetching automation rules",
-    "ADD": {
-      "TITLE": "Add Automation Rule",
-      "SUBMIT": "Create",
-      "CANCEL_BUTTON_TEXT": "Cancel",
-      "FORM": {
-        "NAME": {
-          "LABEL": "Rule Name",
-          "PLACEHOLDER": "Enter rule name",
-          "ERROR": "Name is required"
-        },
-        "DESC": {
-          "LABEL": "Description",
-          "PLACEHOLDER": "Enter rule description",
-          "ERROR": "Description is required"
-        },
-        "EVENT": {
-          "LABEL": "Event",
-          "PLACEHOLDER": "Please select one",
-          "ERROR": "Event is required"
-        },
-        "CONDITIONS": {
-          "LABEL": "Conditions"
-        },
-        "ACTIONS": {
-          "LABEL": "Actions"
-        }
-      },
-      "CONDITION_BUTTON_LABEL": "Add Condition",
-      "ACTION_BUTTON_LABEL": "Add Action",
-      "API": {
-        "SUCCESS_MESSAGE": "Automation rule added successfully",
-        "ERROR_MESSAGE": "Could not able to create a automation rule, Please try again later"
-      }
-    },
-    "LIST": {
-      "TABLE_HEADER": {
-        "NAME": "Name",
-        "DESCRIPTION": "Description",
-        "ACTIVE": "Active",
-        "CREATED_ON": "Created on"
-      },
-      "404": "No automation rules found"
-    },
-    "DELETE": {
-      "TITLE": "Delete Automation Rule",
-      "SUBMIT": "Delete",
-      "CANCEL_BUTTON_TEXT": "Cancel",
-      "CONFIRM": {
-        "TITLE": "Confirm Deletion",
-        "MESSAGE": "Are you sure to delete ",
-        "YES": "Yes, Delete ",
-        "NO": "No, Keep "
-      },
-      "API": {
-        "SUCCESS_MESSAGE": "Automation rule deleted successfully",
-        "ERROR_MESSAGE": "Could not able to delete a automation rule, Please try again later"
-      }
-    },
-    "EDIT": {
-      "TITLE": "Edit Automation Rule",
-      "SUBMIT": "Update",
-      "CANCEL_BUTTON_TEXT": "Cancel",
-      "API": {
-        "SUCCESS_MESSAGE": "Automation rule updated successfully",
-        "ERROR_MESSAGE": "Could not update automation rule, Please try again later"
-      }
-    },
-    "CLONE": {
-      "TOOLTIP": "Clone",
-      "API": {
-        "SUCCESS_MESSAGE": "Automation cloned successfully",
-        "ERROR_MESSAGE": "Could not clone automation rule, Please try again later"
-      }
-    },
-    "FORM": {
-      "EDIT": "Edit",
-      "CREATE": "Create",
-      "DELETE": "Delete",
-      "CANCEL": "Cancel",
-      "RESET_MESSAGE": "Changing event type will reset the conditions and events you have added below"
-    },
-    "CONDITION": {
-      "DELETE_MESSAGE": "You need to have atleast one condition to save",
-      "CONTACT_CUSTOM_ATTR_LABEL": "Contact Custom Attributes",
-      "CONVERSATION_CUSTOM_ATTR_LABEL": "Conversation Custom Attributes"
-    },
-    "ACTION": {
-      "DELETE_MESSAGE": "You need to have atleast one action to save",
-      "TEAM_MESSAGE_INPUT_PLACEHOLDER": "Enter your message here",
-      "TEAM_DROPDOWN_PLACEHOLDER": "Select teams",
-      "EMAIL_INPUT_PLACEHOLDER": "Enter email",
-      "URL_INPUT_PLACEHOLDER": "Enter URL"
-    },
-    "TOGGLE": {
-      "ACTIVATION_TITLE": "Activate Automation Rule",
-      "DEACTIVATION_TITLE": "Deactivate Automation Rule",
-      "ACTIVATION_DESCRIPTION": "This action will activate the automation rule '{automationName}'. Are you sure you want to proceed?",
-      "DEACTIVATION_DESCRIPTION": "This action will deactivate the automation rule '{automationName}'. Are you sure you want to proceed?",
-      "ACTIVATION_SUCCESFUL": "Automation Rule Activated Successfully",
-      "DEACTIVATION_SUCCESFUL": "Automation Rule Deactivated Successfully",
-      "ACTIVATION_ERROR": "Could not Activate Automation, Please try again later",
-      "DEACTIVATION_ERROR": "Could not Deactivate Automation, Please try again later",
-      "CONFIRMATION_LABEL": "Yes",
-      "CANCEL_LABEL": "No"
-    },
-    "ATTACHMENT": {
-      "UPLOAD_ERROR": "Could not upload attachment, Please try again",
-      "LABEL_IDLE": "Upload Attachment",
-      "LABEL_UPLOADING": "Uploading...",
-      "LABEL_UPLOADED": "Successfully Uploaded",
-      "LABEL_UPLOAD_FAILED": "Upload Failed"
-    },
-    "ERRORS": {
-      "ATTRIBUTE_KEY_REQUIRED": "Attribute key is required",
-      "FILTER_OPERATOR_REQUIRED": "Filter operator is required",
-      "VALUE_REQUIRED": "Value is required",
-      "VALUE_MUST_BE_BETWEEN_1_AND_998": "Value must be between 1 and 998",
-      "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
-      "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
-      "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    },
-    "NONE_OPTION": "None",
-    "EVENTS": {
-      "CONVERSATION_CREATED": "Conversation Created",
-      "CONVERSATION_UPDATED": "Conversation Updated",
-      "MESSAGE_CREATED": "Message Created",
-      "CONVERSATION_RESOLVED": "Conversation Resolved",
-      "CONVERSATION_OPENED": "Conversation Opened"
-    },
-    "ACTIONS": {
-      "ASSIGN_AGENT": "Assign to Agent",
-      "ASSIGN_TEAM": "Assign a Team",
-      "ADD_LABEL": "Add a Label",
-      "REMOVE_LABEL": "Remove a Label",
-      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
-      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
-      "MUTE_CONVERSATION": "Mute Conversation",
-      "SNOOZE_CONVERSATION": "Snooze Conversation",
-      "RESOLVE_CONVERSATION": "Resolve Conversation",
-      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
-      "SEND_ATTACHMENT": "Send Attachment",
-      "SEND_MESSAGE": "Send a Message",
-      "ADD_PRIVATE_NOTE": "Add a Private Note",
-      "CHANGE_PRIORITY": "Change Priority",
-      "ADD_SLA": "Add SLA",
-      "OPEN_CONVERSATION": "Open conversation"
-    },
-    "MESSAGE_TYPES": {
-      "INCOMING": "Incoming Message",
-      "OUTGOING": "Outgoing Message"
-    },
-    "PRIORITY_TYPES": {
-      "NONE": "None",
-      "LOW": "Low",
-      "MEDIUM": "Medium",
-      "HIGH": "High",
-      "URGENT": "Urgent"
-    },
-    "ATTRIBUTES": {
-      "MESSAGE_TYPE": "Message Type",
-      "MESSAGE_CONTAINS": "Message Contains",
-      "EMAIL": "Email",
-      "INBOX": "Inbox",
-      "CONVERSATION_LANGUAGE": "Conversation Language",
-      "PHONE_NUMBER": "Phone Number",
-      "STATUS": "Status",
-      "BROWSER_LANGUAGE": "Browser Language",
-      "MAIL_SUBJECT": "Email Subject",
-      "COUNTRY_NAME": "Country",
-      "REFERER_LINK": "Referrer Link",
-      "ASSIGNEE_NAME": "Assignee",
-      "TEAM_NAME": "Team",
-      "PRIORITY": "Priority",
-      "LABELS": "Labels"
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/bulkActions.json

@@ -1,41 +0,0 @@
-{
-  "BULK_ACTION": {
-    "CONVERSATIONS_SELECTED": "{conversationCount} conversations selected",
-    "AGENT_SELECT_LABEL": "Select agent",
-    "ASSIGN_CONFIRMATION_LABEL": "Are you sure to assign {conversationCount} {conversationLabel} to",
-    "UNASSIGN_CONFIRMATION_LABEL": "Are you sure to unassign {conversationCount} {conversationLabel}?",
-    "GO_BACK_LABEL": "Go back",
-    "ASSIGN_LABEL": "Assign",
-    "YES": "Yes",
-    "SEARCH_INPUT_PLACEHOLDER": "Search",
-    "ASSIGN_AGENT_TOOLTIP": "Assign agent",
-    "ASSIGN_TEAM_TOOLTIP": "Assign team",
-    "ASSIGN_SUCCESFUL": "Conversations assigned successfully.",
-    "ASSIGN_FAILED": "Failed to assign conversations. Please try again.",
-    "RESOLVE_SUCCESFUL": "Conversations resolved successfully.",
-    "RESOLVE_FAILED": "Failed to resolve conversations. Please try again.",
-    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-    "AGENT_LIST_LOADING": "Loading agents",
-    "UPDATE": {
-      "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL": "Snooze",
-      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
-      "UPDATE_FAILED": "Failed to update conversations. Please try again."
-    },
-    "LABELS": {
-      "ASSIGN_LABELS": "Assign labels",
-      "NO_LABELS_FOUND": "No labels found",
-      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
-      "ASSIGN_SUCCESFUL": "Labels assigned successfully.",
-      "ASSIGN_FAILED": "Failed to assign labels. Please try again."
-    },
-    "TEAMS": {
-      "TEAM_SELECT_LABEL": "Select team",
-      "NONE": "None",
-      "NO_TEAMS_AVAILABLE": "There are no teams added to this account yet.",
-      "ASSIGN_SELECTED_TEAMS": "Assign selected team.",
-      "ASSIGN_SUCCESFUL": "Teams assigned successfully.",
-      "ASSIGN_FAILED": "Failed to assign team. Please try again."
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/campaign.json

@@ -1,214 +0,0 @@
-{
-  "CAMPAIGN": {
-    "LIVE_CHAT": {
-      "HEADER_TITLE": "Live chat campaigns",
-      "NEW_CAMPAIGN": "Create campaign",
-      "CARD": {
-        "STATUS": {
-          "ENABLED": "Enabled",
-          "DISABLED": "Disabled"
-        },
-        "CAMPAIGN_DETAILS": {
-          "SENT_BY": "Sent by",
-          "BOT": "Bot",
-          "FROM": "from",
-          "URL": "URL:"
-        }
-      },
-      "EMPTY_STATE": {
-        "TITLE": "No live chat campaigns are available",
-        "SUBTITLE": "Connect with your customers using proactive messages.  Click 'Create campaign' to get started."
-      },
-      "CREATE": {
-        "TITLE": "Create a live chat campaign",
-        "CANCEL_BUTTON_TEXT": "Cancel",
-        "CREATE_BUTTON_TEXT": "Create",
-        "FORM": {
-          "TITLE": {
-            "LABEL": "Title",
-            "PLACEHOLDER": "Please enter the title of campaign",
-            "ERROR": "Title is required"
-          },
-          "MESSAGE": {
-            "LABEL": "Message",
-            "PLACEHOLDER": "Please enter the message of campaign",
-            "ERROR": "Message is required"
-          },
-          "INBOX": {
-            "LABEL": "Select Inbox",
-            "PLACEHOLDER": "Select Inbox",
-            "ERROR": "Inbox is required"
-          },
-          "SENT_BY": {
-            "LABEL": "Sent by",
-            "PLACEHOLDER": "Please select sender",
-            "ERROR": "Sender is required"
-          },
-          "END_POINT": {
-            "LABEL": "URL",
-            "PLACEHOLDER": "Please enter the URL",
-            "ERROR": "Please enter a valid URL"
-          },
-          "TIME_ON_PAGE": {
-            "LABEL": "Time on page(Seconds)",
-            "PLACEHOLDER": "Please enter the time",
-            "ERROR": "Time on page is required"
-          },
-          "OTHER_PREFERENCES": {
-            "TITLE": "Other preferences",
-            "ENABLED": "Enable campaign",
-            "TRIGGER_ONLY_BUSINESS_HOURS": "Trigger only during business hours"
-          },
-          "BUTTONS": {
-            "CREATE": "Create",
-            "CANCEL": "Cancel"
-          },
-          "API": {
-            "SUCCESS_MESSAGE": "Live chat campaign created successfully",
-            "ERROR_MESSAGE": "There was an error. Please try again."
-          }
-        }
-      },
-      "EDIT": {
-        "TITLE": "Edit live chat campaign",
-        "FORM": {
-          "API": {
-            "SUCCESS_MESSAGE": "Live chat campaign updated successfully",
-            "ERROR_MESSAGE": "There was an error. Please try again."
-          }
-        }
-      }
-    },
-    "SMS": {
-      "HEADER_TITLE": "SMS campaigns",
-      "NEW_CAMPAIGN": "Create campaign",
-      "EMPTY_STATE": {
-        "TITLE": "No SMS campaigns are available",
-        "SUBTITLE": "Launch an SMS campaign to reach your customers directly. Send offers or make announcements with ease. Click 'Create campaign' to get started."
-      },
-      "CARD": {
-        "STATUS": {
-          "COMPLETED": "Completed",
-          "SCHEDULED": "Scheduled"
-        },
-        "CAMPAIGN_DETAILS": {
-          "SENT_FROM": "Sent from",
-          "ON": "on"
-        }
-      },
-      "CREATE": {
-        "TITLE": "Create SMS campaign",
-        "CANCEL_BUTTON_TEXT": "Cancel",
-        "CREATE_BUTTON_TEXT": "Create",
-        "FORM": {
-          "TITLE": {
-            "LABEL": "Title",
-            "PLACEHOLDER": "Please enter the title of campaign",
-            "ERROR": "Title is required"
-          },
-          "MESSAGE": {
-            "LABEL": "Message",
-            "PLACEHOLDER": "Please enter the message of campaign",
-            "ERROR": "Message is required"
-          },
-          "INBOX": {
-            "LABEL": "Select Inbox",
-            "PLACEHOLDER": "Select Inbox",
-            "ERROR": "Inbox is required"
-          },
-          "AUDIENCE": {
-            "LABEL": "Audience",
-            "PLACEHOLDER": "Select the customer labels",
-            "ERROR": "Audience is required"
-          },
-          "SCHEDULED_AT": {
-            "LABEL": "Scheduled time",
-            "PLACEHOLDER": "Please select the time",
-            "ERROR": "Scheduled time is required"
-          },
-          "BUTTONS": {
-            "CREATE": "Create",
-            "CANCEL": "Cancel"
-          },
-          "API": {
-            "SUCCESS_MESSAGE": "SMS campaign created successfully",
-            "ERROR_MESSAGE": "There was an error. Please try again."
-          }
-        }
-      }
-    },
-    "WHATSAPP": {
-      "HEADER_TITLE": "WhatsApp campaigns",
-      "NEW_CAMPAIGN": "Create campaign",
-      "EMPTY_STATE": {
-        "TITLE": "No WhatsApp campaigns are available",
-        "SUBTITLE": "Launch a WhatsApp campaign to reach your customers directly. Send offers or make announcements with ease. Click 'Create campaign' to get started."
-      },
-      "CARD": {
-        "STATUS": {
-          "COMPLETED": "Completed",
-          "SCHEDULED": "Scheduled"
-        },
-        "CAMPAIGN_DETAILS": {
-          "SENT_FROM": "Sent from",
-          "ON": "on"
-        }
-      },
-      "CREATE": {
-        "TITLE": "Create WhatsApp campaign",
-        "CANCEL_BUTTON_TEXT": "Cancel",
-        "CREATE_BUTTON_TEXT": "Create",
-        "FORM": {
-          "TITLE": {
-            "LABEL": "Title",
-            "PLACEHOLDER": "Please enter the title of campaign",
-            "ERROR": "Title is required"
-          },
-          "INBOX": {
-            "LABEL": "Select Inbox",
-            "PLACEHOLDER": "Select Inbox",
-            "ERROR": "Inbox is required"
-          },
-          "TEMPLATE": {
-            "LABEL": "WhatsApp Template",
-            "PLACEHOLDER": "Select a template",
-            "INFO": "Select a template to use for this campaign.",
-            "ERROR": "Template is required",
-            "PREVIEW_TITLE": "Process {templateName}",
-            "LANGUAGE": "Language",
-            "CATEGORY": "Category",
-            "VARIABLES_LABEL": "Variables",
-            "VARIABLE_PLACEHOLDER": "Enter value for {variable}"
-          },
-          "AUDIENCE": {
-            "LABEL": "Audience",
-            "PLACEHOLDER": "Select the customer labels",
-            "ERROR": "Audience is required"
-          },
-          "SCHEDULED_AT": {
-            "LABEL": "Scheduled time",
-            "PLACEHOLDER": "Please select the time",
-            "ERROR": "Scheduled time is required"
-          },
-          "BUTTONS": {
-            "CREATE": "Create",
-            "CANCEL": "Cancel"
-          },
-          "API": {
-            "SUCCESS_MESSAGE": "WhatsApp campaign created successfully",
-            "ERROR_MESSAGE": "There was an error. Please try again."
-          }
-        }
-      }
-    },
-    "CONFIRM_DELETE": {
-      "TITLE": "Are you sure to delete?",
-      "DESCRIPTION": "The delete action is permanent and cannot be reversed.",
-      "CONFIRM": "Delete",
-      "API": {
-        "SUCCESS_MESSAGE": "Campaign deleted successfully",
-        "ERROR_MESSAGE": "There was an error. Please try again."
-      }
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/cannedMgmt.json

@@ -1,77 +0,0 @@
-{
-  "CANNED_MGMT": {
-    "HEADER": "Canned Responses",
-    "LEARN_MORE": "Learn more about canned responses",
-    "DESCRIPTION": "Canned Responses are pre-written reply templates that help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a canned response during a conversation. ",
-    "HEADER_BTN_TXT": "Add canned response",
-    "LOADING": "Fetching canned responses...",
-    "SEARCH_404": "There are no items matching this query.",
-    "LIST": {
-      "404": "There are no canned responses available in this account.",
-      "TITLE": "Manage canned responses",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
-      "TABLE_HEADER": {
-        "SHORT_CODE": "Short code",
-        "CONTENT": "Content",
-        "ACTIONS": "Actions"
-      }
-    },
-    "ADD": {
-      "TITLE": "Add canned response",
-      "DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to conversations.",
-      "CANCEL_BUTTON_TEXT": "Cancel",
-      "FORM": {
-        "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a short code.",
-          "ERROR": "Short Code is required."
-        },
-        "CONTENT": {
-          "LABEL": "Message",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
-        },
-        "SUBMIT": "Submit"
-      },
-      "API": {
-        "SUCCESS_MESSAGE": "Canned response added successfully.",
-        "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
-      }
-    },
-    "EDIT": {
-      "TITLE": "Edit canned response",
-      "CANCEL_BUTTON_TEXT": "Cancel",
-      "FORM": {
-        "SHORT_CODE": {
-          "LABEL": "Short code",
-          "PLACEHOLDER": "Please enter a shortcode.",
-          "ERROR": "Short code is required."
-        },
-        "CONTENT": {
-          "LABEL": "Message",
-          "PLACEHOLDER": "Please write the message you want to save as a template to use later.",
-          "ERROR": "Message is required."
-        },
-        "SUBMIT": "Submit"
-      },
-      "BUTTON_TEXT": "Edit",
-      "API": {
-        "SUCCESS_MESSAGE": "Canned response is updated successfully.",
-        "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
-      }
-    },
-    "DELETE": {
-      "BUTTON_TEXT": "Delete",
-      "API": {
-        "SUCCESS_MESSAGE": "Canned response deleted successfully.",
-        "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
-      },
-      "CONFIRM": {
-        "TITLE": "Confirm deletion",
-        "MESSAGE": "Are you sure to delete ",
-        "YES": "Yes, delete ",
-        "NO": "No, keep "
-      }
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/chatlist.json

@@ -1,139 +0,0 @@
-{
-  "CHAT_LIST": {
-    "LOADING": "Fetching conversations",
-    "LOAD_MORE_CONVERSATIONS": "Load more conversations",
-    "EOF": "All conversations loaded 🎉",
-    "LIST": {
-      "404": "There are no active conversations in this group."
-    },
-    "FAILED_TO_SEND": "Failed to send",
-    "TAB_HEADING": "Conversations",
-    "MENTION_HEADING": "Mentions",
-    "UNATTENDED_HEADING": "Unattended",
-    "SEARCH": {
-      "INPUT": "Search for People, Chats, Saved Replies .."
-    },
-    "FILTER_ALL": "All",
-    "ASSIGNEE_TYPE_TABS": {
-      "me": "Mine",
-      "unassigned": "Unassigned",
-      "all": "All"
-    },
-    "CHAT_STATUS_FILTER_ITEMS": {
-      "open": {
-        "TEXT": "Open"
-      },
-      "resolved": {
-        "TEXT": "Resolved"
-      },
-      "pending": {
-        "TEXT": "Pending"
-      },
-      "snoozed": {
-        "TEXT": "Snoozed"
-      },
-      "all": {
-        "TEXT": "All"
-      }
-    },
-    "VIEW_FILTER": "View",
-    "SORT_TOOLTIP_LABEL": "Sort conversations",
-    "CHAT_SORT": {
-      "STATUS": "Status",
-      "ORDER_BY": "Order by"
-    },
-    "CHAT_TIME_STAMP": {
-      "CREATED": {
-        "LATEST": "Created",
-        "OLDEST": "Created at:"
-      },
-      "LAST_ACTIVITY": {
-        "NOT_ACTIVE": "Last activity:",
-        "ACTIVE": "Last activity"
-      }
-    },
-    "SORT_ORDER_ITEMS": {
-      "last_activity_at_asc": {
-        "TEXT": "Last activity: Oldest first"
-      },
-      "last_activity_at_desc": {
-        "TEXT": "Last activity: Newest first"
-      },
-      "created_at_desc": {
-        "TEXT": "Created at: Newest first"
-      },
-      "created_at_asc": {
-        "TEXT": "Created at: Oldest first"
-      },
-      "priority_desc": {
-        "TEXT": "Priority: Highest first"
-      },
-      "priority_asc": {
-        "TEXT": "Priority: Lowest first"
-      },
-      "waiting_since_asc": {
-        "TEXT": "Pending Response: Longest first"
-      },
-      "waiting_since_desc": {
-        "TEXT": "Pending Response: Shortest first"
-      }
-    },
-    "ATTACHMENTS": {
-      "image": {
-        "CONTENT": "Picture message"
-      },
-      "audio": {
-        "CONTENT": "Audio message"
-      },
-      "video": {
-        "CONTENT": "Video message"
-      },
-      "file": {
-        "CONTENT": "File Attachment"
-      },
-      "location": {
-        "CONTENT": "Location"
-      },
-      "ig_reel": {
-        "CONTENT": "Instagram Reel"
-      },
-      "fallback": {
-        "CONTENT": "has shared a url"
-      },
-      "contact": {
-        "CONTENT": "Shared contact"
-      }
-    },
-    "CHAT_SORT_BY_FILTER": {
-      "TITLE": "Sort conversation",
-      "DROPDOWN_TITLE": "Sort by",
-      "ITEMS": {
-        "LATEST": {
-          "NAME": "Last activity at",
-          "LABEL": "Last activity"
-        },
-        "CREATED_AT": {
-          "NAME": "Created at",
-          "LABEL": "Created at"
-        },
-        "LAST_USER_MESSAGE_AT": {
-          "NAME": "Last user message at",
-          "LABEL": "Last message"
-        }
-      }
-    },
-    "RECEIVED_VIA_EMAIL": "Received via email",
-    "VIEW_TWEET_IN_TWITTER": "View tweet in Twitter",
-    "REPLY_TO_TWEET": "Reply to this tweet",
-    "LINK_TO_STORY": "Go to instagram story",
-    "SENT": "Sent successfully",
-    "READ": "Read successfully",
-    "DELIVERED": "Delivered successfully",
-    "NO_MESSAGES": "No Messages",
-    "NO_CONTENT": "No content available",
-    "HIDE_QUOTED_TEXT": "Hide Quoted Text",
-    "SHOW_QUOTED_TEXT": "Show Quoted Text",
-    "MESSAGE_READ": "Read",
-    "SENDING": "Sending"
-  }
-}

app/javascript/dashboard/i18n/locale/bn/components.json

@@ -1,56 +0,0 @@
-{
-  "PAGINATION_FOOTER": {
-    "SHOWING": "Showing {startItem} - {endItem} of {totalItems} items",
-    "CURRENT_PAGE_INFO": "{currentPage} of {totalPages} pages"
-  },
-  "COMBOBOX": {
-    "PLACEHOLDER": "Select an option...",
-    "EMPTY_SEARCH_RESULTS": "No items found for the search term `{searchTerm}`",
-    "EMPTY_STATE": "No results found.",
-    "SEARCH_PLACEHOLDER": "Search...",
-    "MORE": "+{count} more"
-  },
-  "DROPDOWN_MENU": {
-    "SEARCH_PLACEHOLDER": "Search...",
-    "EMPTY_STATE": "No results found.",
-    "SEARCHING": "Searching..."
-  },
-  "DIALOG": {
-    "BUTTONS": {
-      "CANCEL": "Cancel",
-      "CONFIRM": "Confirm"
-    }
-  },
-  "PHONE_INPUT": {
-    "SEARCH_PLACEHOLDER": "Search country",
-    "ERROR": "Phone number should be empty or in E.164 format",
-    "DIAL_CODE_ERROR": "Please select a dial code from the list"
-  },
-  "THUMBNAIL": {
-    "AUTHOR": {
-      "NOT_AVAILABLE": "Author is not available"
-    }
-  },
-  "BREADCRUMB": {
-    "ARIA_LABEL": "Breadcrumb"
-  },
-  "SWITCH": {
-    "TOGGLE": "Toggle switch"
-  },
-  "LABEL": {
-    "TAG_BUTTON": "tag"
-  },
-  "FEATURE_SPOTLIGHT": {
-    "LEARN_MORE": "Learn more",
-    "WATCH_VIDEO": "Watch video"
-  },
-  "DURATION_INPUT": {
-    "MINUTES": "Minutes",
-    "HOURS": "Hours",
-    "DAYS": "Days",
-    "PLACEHOLDER": "Enter duration"
-  },
-  "CHANNEL_SELECTOR": {
-    "COMING_SOON": "Coming Soon!"
-  }
-}

app/javascript/dashboard/i18n/locale/bn/contact.json

@@ -1,640 +0,0 @@
-{
-  "CONTACT_PANEL": {
-    "NOT_AVAILABLE": "Not Available",
-    "EMAIL_ADDRESS": "Email Address",
-    "PHONE_NUMBER": "Phone number",
-    "IDENTIFIER": "Identifier",
-    "COPY_SUCCESSFUL": "Copied to clipboard successfully",
-    "COMPANY": "Company",
-    "LOCATION": "Location",
-    "BROWSER_LANGUAGE": "Browser Language",
-    "CONVERSATION_TITLE": "Conversation Details",
-    "VIEW_PROFILE": "View Profile",
-    "BROWSER": "Browser",
-    "OS": "Operating System",
-    "INITIATED_FROM": "Initiated from",
-    "INITIATED_AT": "Initiated at",
-    "IP_ADDRESS": "IP Address",
-    "CREATED_AT_LABEL": "Created",
-    "NEW_MESSAGE": "New message",
-    "CALL": "Call",
-    "CALL_UNDER_DEVELOPMENT": "Calling is under development",
-    "VOICE_INBOX_PICKER": {
-      "TITLE": "Choose a voice inbox"
-    },
-    "CONVERSATIONS": {
-      "NO_RECORDS_FOUND": "There are no previous conversations associated to this contact.",
-      "TITLE": "Previous Conversations"
-    },
-    "LABELS": {
-      "CONTACT": {
-        "TITLE": "Contact Labels",
-        "ERROR": "Couldn't update labels"
-      },
-      "CONVERSATION": {
-        "TITLE": "Conversation Labels",
-        "ADD_BUTTON": "Add Labels"
-      },
-      "LABEL_SELECT": {
-        "TITLE": "Add Labels",
-        "PLACEHOLDER": "Search labels",
-        "NO_RESULT": "No labels found",
-        "CREATE_LABEL": "Create new label"
-      }
-    },
-    "MERGE_CONTACT": "Merge contact",
-    "CONTACT_ACTIONS": "Contact actions",
-    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
-    "SEND_TRANSCRIPT": "Send Transcript",
-    "EDIT_LABEL": "Edit",
-    "SIDEBAR_SECTIONS": {
-      "CUSTOM_ATTRIBUTES": "Custom Attributes",
-      "CONTACT_LABELS": "Contact Labels",
-      "PREVIOUS_CONVERSATIONS": "Previous Conversations",
-      "NO_RECORDS_FOUND": "No attributes found"
-    }
-  },
-  "EDIT_CONTACT": {
-    "BUTTON_LABEL": "Edit Contact",
-    "TITLE": "Edit contact",
-    "DESC": "Edit contact details"
-  },
-  "DELETE_CONTACT": {
-    "BUTTON_LABEL": "Delete Contact",
-    "TITLE": "Delete contact",
-    "DESC": "Delete contact details",
-    "CONFIRM": {
-      "TITLE": "Confirm Deletion",
-      "MESSAGE": "Are you sure to delete ",
-      "YES": "Yes, Delete",
-      "NO": "No, Keep"
-    },
-    "API": {
-      "SUCCESS_MESSAGE": "Contact deleted successfully",
-      "ERROR_MESSAGE": "Could not delete contact. Please try again later."
-    }
-  },
-  "CONTACT_FORM": {
-    "FORM": {
-      "SUBMIT": "Submit",
-      "CANCEL": "Cancel",
-      "AVATAR": {
-        "LABEL": "Contact Avatar"
-      },
-      "NAME": {
-        "PLACEHOLDER": "Enter the full name of the contact",
-        "LABEL": "Full Name"
-      },
-      "BIO": {
-        "PLACEHOLDER": "Enter the bio of the contact",
-        "LABEL": "Bio"
-      },
-      "EMAIL_ADDRESS": {
-        "PLACEHOLDER": "Enter the email address of the contact",
-        "LABEL": "Email Address",
-        "DUPLICATE": "This email address is in use for another contact.",
-        "ERROR": "Please enter a valid email address."
-      },
-      "PHONE_NUMBER": {
-        "PLACEHOLDER": "Enter the phone number of the contact",
-        "LABEL": "Phone Number",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
-        "ERROR": "Phone number should be either empty or of E.164 format",
-        "DIAL_CODE_ERROR": "Please select a dial code from the list",
-        "DUPLICATE": "This phone number is in use for another contact."
-      },
-      "LOCATION": {
-        "PLACEHOLDER": "Enter the location of the contact",
-        "LABEL": "Location"
-      },
-      "COMPANY_NAME": {
-        "PLACEHOLDER": "Enter the company name",
-        "LABEL": "Company Name"
-      },
-      "COUNTRY": {
-        "PLACEHOLDER": "Enter the country name",
-        "LABEL": "Country Name",
-        "SELECT_PLACEHOLDER": "Select",
-        "REMOVE": "Remove",
-        "SELECT_COUNTRY": "Select Country"
-      },
-      "CITY": {
-        "PLACEHOLDER": "Enter the city name",
-        "LABEL": "City Name"
-      },
-      "SOCIAL_PROFILES": {
-        "FACEBOOK": {
-          "PLACEHOLDER": "Enter the Facebook username",
-          "LABEL": "Facebook"
-        },
-        "TWITTER": {
-          "PLACEHOLDER": "Enter the Twitter username",
-          "LABEL": "Twitter"
-        },
-        "LINKEDIN": {
-          "PLACEHOLDER": "Enter the LinkedIn username",
-          "LABEL": "LinkedIn"
-        },
-        "GITHUB": {
-          "PLACEHOLDER": "Enter the Github username",
-          "LABEL": "Github"
-        }
-      }
-    },
-    "DELETE_AVATAR": {
-      "API": {
-        "SUCCESS_MESSAGE": "Contact avatar deleted successfully",
-        "ERROR_MESSAGE": "Could not delete the contact avatar. Please try again later."
-      }
-    },
-    "SUCCESS_MESSAGE": "Contact saved successfully",
-    "ERROR_MESSAGE": "There was an error, please try again"
-  },
-  "NEW_CONVERSATION": {
-    "BUTTON_LABEL": "Start conversation",
-    "TITLE": "New conversation",
-    "DESC": "Start a new conversation by sending a new message.",
-    "NO_INBOX": "Couldn't find an inbox to initiate a new conversation with this contact.",
-    "FORM": {
-      "TO": {
-        "LABEL": "To"
-      },
-      "INBOX": {
-        "LABEL": "Via Inbox",
-        "PLACEHOLDER": "Choose source inbox",
-        "ERROR": "Select an inbox"
-      },
-      "SUBJECT": {
-        "LABEL": "Subject",
-        "PLACEHOLDER": "Subject",
-        "ERROR": "Subject can't be empty"
-      },
-      "MESSAGE": {
-        "LABEL": "Message",
-        "PLACEHOLDER": "Write your message here",
-        "ERROR": "Message can't be empty"
-      },
-      "ATTACHMENTS": {
-        "SELECT": "Choose files",
-        "HELP_TEXT": "Drag and drop files here or choose files to attach"
-      },
-      "SUBMIT": "Send message",
-      "CANCEL": "Cancel",
-      "SUCCESS_MESSAGE": "Message sent!",
-      "GO_TO_CONVERSATION": "View",
-      "ERROR_MESSAGE": "Couldn't send! try again"
-    }
-  },
-  "CONTACTS_PAGE": {
-    "LIST": {
-      "TABLE_HEADER": {
-        "SOCIAL_PROFILES": "Social Profiles"
-      }
-    }
-  },
-  "CUSTOM_ATTRIBUTES": {
-    "BUTTON": "Add custom attribute",
-    "COPY_SUCCESSFUL": "Copied to clipboard successfully",
-    "SHOW_MORE": "Show all attributes",
-    "SHOW_LESS": "Show less attributes",
-    "ACTIONS": {
-      "COPY": "Copy attribute",
-      "DELETE": "Delete attribute",
-      "EDIT": "Edit attribute"
-    },
-    "ADD": {
-      "TITLE": "Create custom attribute",
-      "DESC": "Add custom information to this contact."
-    },
-    "FORM": {
-      "CREATE": "Add attribute",
-      "CANCEL": "Cancel",
-      "NAME": {
-        "LABEL": "Custom attribute name",
-        "PLACEHOLDER": "Eg: shopify id",
-        "ERROR": "Invalid custom attribute name"
-      },
-      "VALUE": {
-        "LABEL": "Attribute value",
-        "PLACEHOLDER": "Eg: 11901 "
-      },
-      "ADD": {
-        "TITLE": "Create new attribute ",
-        "SUCCESS": "Attribute added successfully",
-        "ERROR": "Unable to add attribute. Please try again later"
-      },
-      "UPDATE": {
-        "SUCCESS": "Attribute updated successfully",
-        "ERROR": "Unable to update attribute. Please try again later"
-      },
-      "DELETE": {
-        "SUCCESS": "Attribute deleted successfully",
-        "ERROR": "Unable to delete attribute. Please try again later"
-      },
-      "ATTRIBUTE_SELECT": {
-        "TITLE": "Add attributes",
-        "PLACEHOLDER": "Search attributes",
-        "NO_RESULT": "No attributes found"
-      },
-      "ATTRIBUTE_TYPE": {
-        "LIST": {
-          "PLACEHOLDER": "Select value",
-          "SEARCH_INPUT_PLACEHOLDER": "Search value",
-          "NO_RESULT": "No result found"
-        }
-      }
-    },
-    "VALIDATIONS": {
-      "REQUIRED": "Valid value is required",
-      "INVALID_URL": "Invalid URL",
-      "INVALID_INPUT": "Invalid Input"
-    }
-  },
-  "MERGE_CONTACTS": {
-    "TITLE": "Merge contacts",
-    "DESCRIPTION": "Merge contacts to combine two profiles into one, including all attributes and conversations. In case of conflict, the Primary contact’s attributes will take precedence.",
-    "PRIMARY": {
-      "TITLE": "Primary contact",
-      "HELP_LABEL": "To be deleted"
-    },
-    "PARENT": {
-      "TITLE": "Contact to merge",
-      "PLACEHOLDER": "Search for a contact",
-      "HELP_LABEL": "To be kept"
-    },
-    "SUMMARY": {
-      "TITLE": "Summary",
-      "DELETE_WARNING": "Contact of <strong>{primaryContactName}</strong> will be deleted.",
-      "ATTRIBUTE_WARNING": "Contact details of <strong>{primaryContactName}</strong> will be copied to <strong>{parentContactName}</strong>."
-    },
-    "SEARCH": {
-      "ERROR_MESSAGE": "Something went wrong. Please try again later."
-    },
-    "FORM": {
-      "SUBMIT": " Merge contacts",
-      "CANCEL": "Cancel",
-      "CHILD_CONTACT": {
-        "ERROR": "Select a child contact to merge"
-      },
-      "SUCCESS_MESSAGE": "Contact merged successfully",
-      "ERROR_MESSAGE": "Could not merge contacts, try again!"
-    },
-    "DROPDOWN_ITEM": {
-      "ID": "(ID: {identifier})"
-    }
-  },
-  "CONTACTS_LAYOUT": {
-    "HEADER": {
-      "TITLE": "Contacts",
-      "SEARCH_TITLE": "Search contacts",
-      "ACTIVE_TITLE": "Active contacts",
-      "SEARCH_PLACEHOLDER": "Search...",
-      "MESSAGE_BUTTON": "Message",
-      "SEND_MESSAGE": "Send message",
-      "BLOCK_CONTACT": "Block contact",
-      "UNBLOCK_CONTACT": "Unblock contact",
-      "BREADCRUMB": {
-        "CONTACTS": "Contacts"
-      },
-      "ACTIONS": {
-        "CONTACT_CREATION": {
-          "ADD_CONTACT": "Add contact",
-          "EXPORT_CONTACT": "Export contacts",
-          "IMPORT_CONTACT": "Import contacts",
-          "SAVE_CONTACT": "Save contact",
-          "EMAIL_ADDRESS_DUPLICATE": "This email address is in use for another contact.",
-          "PHONE_NUMBER_DUPLICATE": "This phone number is in use for another contact.",
-          "SUCCESS_MESSAGE": "Contact saved successfully",
-          "ERROR_MESSAGE": "Unable to save contact. Please try again later."
-        },
-        "BLOCK_SUCCESS_MESSAGE": "This contact is blocked successfully",
-        "BLOCK_ERROR_MESSAGE": "Unable to block contact. Please try again later.",
-        "UNBLOCK_SUCCESS_MESSAGE": "This contact is unblocked successfully",
-        "UNBLOCK_ERROR_MESSAGE": "Unable to unblock contact. Please try again later.",
-        "IMPORT_CONTACT": {
-          "TITLE": "Import contacts",
-          "DESCRIPTION": "Import contacts through a CSV file.",
-          "DOWNLOAD_LABEL": "Download a sample csv.",
-          "LABEL": "CSV File:",
-          "CHOOSE_FILE": "Choose file",
-          "CHANGE": "Change",
-          "CANCEL": "Cancel",
-          "IMPORT": "Import",
-          "SUCCESS_MESSAGE": "You will be notified via email when the import is complete.",
-          "ERROR_MESSAGE": "There was an error, please try again"
-        },
-        "EXPORT_CONTACT": {
-          "TITLE": "Export contacts",
-          "DESCRIPTION": "Quickly export a csv file with comprehensive details of your contacts",
-          "CONFIRM": "Export",
-          "SUCCESS_MESSAGE": "Export is in progress. You will be notified on email when the export file is ready to download.",
-          "ERROR_MESSAGE": "There was an error, please try again"
-        },
-        "SORT_BY": {
-          "LABEL": "Sort by",
-          "OPTIONS": {
-            "NAME": "Name",
-            "EMAIL": "Email",
-            "PHONE_NUMBER": "Phone number",
-            "COMPANY": "Company",
-            "COUNTRY": "Country",
-            "CITY": "City",
-            "LAST_ACTIVITY": "Last activity",
-            "CREATED_AT": "Created at"
-          }
-        },
-        "ORDER": {
-          "LABEL": "Ordering",
-          "OPTIONS": {
-            "ASCENDING": "Ascending",
-            "DESCENDING": "Descending"
-          }
-        },
-        "FILTERS": {
-          "CREATE_SEGMENT": {
-            "TITLE": "Do you want to save this filter?",
-            "CONFIRM": "Save filter",
-            "LABEL": "Name",
-            "PLACEHOLDER": "Enter the name of the filter",
-            "ERROR": "Enter a valid name",
-            "SUCCESS_MESSAGE": "Filter saved successfully",
-            "ERROR_MESSAGE": "Unable to save filter. Please try again later."
-          },
-          "DELETE_SEGMENT": {
-            "TITLE": "Confirm Deletion",
-            "DESCRIPTION": "Are you sure you want to delete this filter?",
-            "CONFIRM": "Yes, Delete",
-            "CANCEL": "No, Cancel",
-            "SUCCESS_MESSAGE": "Filter deleted successfully",
-            "ERROR_MESSAGE": "Unable to delete filter. Please try again later."
-          }
-        }
-      }
-    },
-    "PAGINATION_FOOTER": {
-      "SHOWING": "Showing {startItem} - {endItem} of {totalItems} contacts"
-    },
-    "FILTER": {
-      "NAME": "Name",
-      "EMAIL": "Email",
-      "PHONE_NUMBER": "Phone number",
-      "IDENTIFIER": "Identifier",
-      "COUNTRY": "Country",
-      "CITY": "City",
-      "CREATED_AT": "Created at",
-      "LAST_ACTIVITY": "Last activity",
-      "REFERER_LINK": "Referer link",
-      "BLOCKED": "Blocked",
-      "BLOCKED_TRUE": "True",
-      "BLOCKED_FALSE": "False",
-      "BUTTONS": {
-        "CLEAR_FILTERS": "Clear filters",
-        "UPDATE_SEGMENT": "Update segment",
-        "APPLY_FILTERS": "Apply filters",
-        "ADD_FILTER": "Add filter"
-      },
-      "TITLE": "Filter contacts",
-      "EDIT_SEGMENT": "Edit segment",
-      "SEGMENT": {
-        "LABEL": "Segment name",
-        "INPUT_PLACEHOLDER": "Enter the name of the segment"
-      },
-      "ACTIVE_FILTERS": {
-        "MORE_FILTERS": "+ {count} more filters",
-        "CLEAR_FILTERS": "Clear filters"
-      }
-    },
-    "CARD": {
-      "OF": "of",
-      "VIEW_DETAILS": "View details",
-      "EDIT_DETAILS_FORM": {
-        "TITLE": "Edit contact details",
-        "FORM": {
-          "FIRST_NAME": {
-            "PLACEHOLDER": "Enter the first name"
-          },
-          "LAST_NAME": {
-            "PLACEHOLDER": "Enter the last name"
-          },
-          "EMAIL_ADDRESS": {
-            "PLACEHOLDER": "Enter the email address",
-            "DUPLICATE": "This email address is in use for another contact."
-          },
-          "PHONE_NUMBER": {
-            "PLACEHOLDER": "Enter the phone number",
-            "DUPLICATE": "This phone number is in use for another contact."
-          },
-          "CITY": {
-            "PLACEHOLDER": "Enter the city name"
-          },
-          "COUNTRY": {
-            "PLACEHOLDER": "Select country"
-          },
-          "BIO": {
-            "PLACEHOLDER": "Enter the bio"
-          },
-          "COMPANY_NAME": {
-            "PLACEHOLDER": "Enter the company name"
-          }
-        },
-        "UPDATE_BUTTON": "Update contact",
-        "SUCCESS_MESSAGE": "Contact updated successfully",
-        "ERROR_MESSAGE": "Unable to update contact. Please try again later."
-      },
-      "SOCIAL_MEDIA": {
-        "TITLE": "Edit social links",
-        "FORM": {
-          "FACEBOOK": {
-            "PLACEHOLDER": "Add Facebook"
-          },
-          "GITHUB": {
-            "PLACEHOLDER": "Add Github"
-          },
-          "INSTAGRAM": {
-            "PLACEHOLDER": "Add Instagram"
-          },
-          "LINKEDIN": {
-            "PLACEHOLDER": "Add LinkedIn"
-          },
-          "TWITTER": {
-            "PLACEHOLDER": "Add Twitter"
-          }
-        }
-      },
-      "DELETE_CONTACT": {
-        "MESSAGE": "This action is permanent and irreversible.",
-        "BUTTON": "Delete now"
-      }
-    },
-    "DETAILS": {
-      "CREATED_AT": "Created {date}",
-      "LAST_ACTIVITY": "Last active {date}",
-      "DELETE_CONTACT_DESCRIPTION": "Permanently delete this contact. This action is irreversible",
-      "DELETE_CONTACT": "Delete contact",
-      "DELETE_DIALOG": {
-        "TITLE": "Confirm Deletion",
-        "DESCRIPTION": "Are you sure you want to delete this contact?",
-        "CONFIRM": "Yes, Delete",
-        "API": {
-          "SUCCESS_MESSAGE": "Contact deleted successfully",
-          "ERROR_MESSAGE": "Could not delete contact. Please try again later."
-        }
-      },
-      "AVATAR": {
-        "UPLOAD": {
-          "ERROR_MESSAGE": "Could not upload avatar. Please try again later.",
-          "SUCCESS_MESSAGE": "Avatar uploaded successfully"
-        },
-        "DELETE": {
-          "SUCCESS_MESSAGE": "Avatar deleted successfully",
-          "ERROR_MESSAGE": "Could not delete avatar. Please try again later."
-        }
-      }
-    },
-    "SIDEBAR": {
-      "TABS": {
-        "ATTRIBUTES": "Attributes",
-        "HISTORY": "History",
-        "NOTES": "Notes",
-        "MERGE": "Merge"
-      },
-      "HISTORY": {
-        "EMPTY_STATE": "There are no previous conversations associated to this contact"
-      },
-      "ATTRIBUTES": {
-        "SEARCH_PLACEHOLDER": "Search for attributes",
-        "UNUSED_ATTRIBUTES": "{count} Used attribute | {count} Unused attributes",
-        "EMPTY_STATE": "There are no contact custom attributes available in this account. You can create a custom attribute in settings.",
-        "YES": "Yes",
-        "NO": "No",
-        "TRIGGER": {
-          "SELECT": "Select value",
-          "INPUT": "Enter value"
-        },
-        "VALIDATIONS": {
-          "INVALID_NUMBER": "Invalid number",
-          "REQUIRED": "Valid value is required",
-          "INVALID_INPUT": "Invalid input",
-          "INVALID_URL": "Invalid URL",
-          "INVALID_DATE": "Invalid date"
-        },
-        "NO_ATTRIBUTES": "No attributes found",
-        "API": {
-          "SUCCESS_MESSAGE": "Attribute updated successfully",
-          "DELETE_SUCCESS_MESSAGE": "Attribute deleted successfully",
-          "UPDATE_ERROR": "Unable to update attribute. Please try again later",
-          "DELETE_ERROR": "Unable to delete attribute. Please try again later"
-        }
-      },
-      "MERGE": {
-        "TITLE": "Merge contact",
-        "DESCRIPTION": "Combine two profiles into one, including all attributes and conversations. In case of conflict, the primary contact’s attributes will take precedence.",
-        "PRIMARY": "Primary contact",
-        "PRIMARY_HELP_LABEL": "To be saved",
-        "PRIMARY_REQUIRED_ERROR": "Please select a contact to merge with before proceeding",
-        "PARENT": "To be merged",
-        "PARENT_HELP_LABEL": "To be deleted",
-        "EMPTY_STATE": "No contacts found",
-        "PLACEHOLDER": "Search for primary contact",
-        "SEARCH_PLACEHOLDER": "Search for a contact",
-        "SEARCH_ERROR_MESSAGE": "Could not search for contacts. Please try again later.",
-        "SUCCESS_MESSAGE": "Contact merged successfully",
-        "ERROR_MESSAGE": "Could not merge contacts, try again!",
-        "IS_SEARCHING": "Searching...",
-        "BUTTONS": {
-          "CANCEL": "Cancel",
-          "CONFIRM": "Merge contact"
-        }
-      },
-      "NOTES": {
-        "PLACEHOLDER": "Add a note",
-        "WROTE": "wrote",
-        "YOU": "You",
-        "SAVE": "Save note",
-        "ADD_NOTE": "Add contact note",
-        "EXPAND": "Expand",
-        "COLLAPSE": "Collapse",
-        "NO_NOTES": "No notes, you can add notes from the contact details page.",
-        "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above.",
-        "CONVERSATION_EMPTY_STATE": "There are no notes yet. Use the Add note button to create one."
-      }
-    },
-    "EMPTY_STATE": {
-      "TITLE": "No contacts found in this account",
-      "SUBTITLE": "Start adding new contacts by clicking on the button below",
-      "BUTTON_LABEL": "Add contact",
-      "SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
-      "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
-      "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
-    }
-  },
-  "CONTACTS_BULK_ACTIONS": {
-    "ASSIGN_LABELS": "Assign Labels",
-    "ASSIGN_LABELS_SUCCESS": "Labels assigned successfully.",
-    "ASSIGN_LABELS_FAILED": "Failed to assign labels",
-    "DESCRIPTION": "Select the labels you want to add to the selected contacts.",
-    "NO_LABELS_FOUND": "No labels available yet.",
-    "SELECTED_COUNT": "{count} selected",
-    "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})"
-  },
-  "COMPOSE_NEW_CONVERSATION": {
-    "CONTACT_SEARCH": {
-      "ERROR_MESSAGE": "We couldn’t complete the search. Please try again."
-    },
-    "FORM": {
-      "GO_TO_CONVERSATION": "View",
-      "SUCCESS_MESSAGE": "The message was sent successfully!",
-      "ERROR_MESSAGE": "An error occurred while creating the conversation. Please try again later.",
-      "NO_INBOX_ALERT": "There are no available inboxes to start a conversation with this contact.",
-      "CONTACT_SELECTOR": {
-        "LABEL": "To:",
-        "TAG_INPUT_PLACEHOLDER": "Search for a contact with name, email or phone number",
-        "CONTACT_CREATING": "Creating contact..."
-      },
-      "INBOX_SELECTOR": {
-        "LABEL": "Via:",
-        "BUTTON": "Show inboxes"
-      },
-      "EMAIL_OPTIONS": {
-        "SUBJECT_LABEL": "Subject :",
-        "SUBJECT_PLACEHOLDER": "Enter your email subject here",
-        "CC_LABEL": "Cc:",
-        "CC_PLACEHOLDER": "Search for a contact with their email address",
-        "BCC_LABEL": "Bcc:",
-        "BCC_PLACEHOLDER": "Search for a contact with their email address",
-        "BCC_BUTTON": "Bcc"
-      },
-      "MESSAGE_EDITOR": {
-        "PLACEHOLDER": "Write your message here..."
-      },
-      "WHATSAPP_OPTIONS": {
-        "LABEL": "Select template",
-        "SEARCH_PLACEHOLDER": "Search templates",
-        "EMPTY_STATE": "No templates found",
-        "TEMPLATE_PARSER": {
-          "TEMPLATE_NAME": "WhatsApp template: {templateName}",
-          "VARIABLES": "Variables",
-          "BACK": "Go back",
-          "SEND_MESSAGE": "Send message"
-        }
-      },
-      "TWILIO_OPTIONS": {
-        "LABEL": "Select template",
-        "SEARCH_PLACEHOLDER": "Search templates",
-        "EMPTY_STATE": "No templates found",
-        "TEMPLATE_PARSER": {
-          "BACK": "Go back",
-          "SEND_MESSAGE": "Send message"
-        }
-      },
-      "ACTION_BUTTONS": {
-        "DISCARD": "Discard",
-        "SEND": "Send ({keyCode})"
-      }
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/contactFilters.json

@@ -1,60 +0,0 @@
-{
-  "CONTACTS_FILTER": {
-    "TITLE": "Filter Contacts",
-    "SUBTITLE": "Add filters below and hit 'Submit' to filter contacts.",
-    "EDIT_CUSTOM_SEGMENT": "Edit Segment",
-    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your segment.",
-    "ADD_NEW_FILTER": "Add Filter",
-    "CLEAR_ALL_FILTERS": "Clear All Filters",
-    "FILTER_DELETE_ERROR": "You should have atleast one filter to save",
-    "SUBMIT_BUTTON_LABEL": "Submit",
-    "UPDATE_BUTTON_LABEL": "Update Segment",
-    "CANCEL_BUTTON_LABEL": "Cancel",
-    "CLEAR_BUTTON_LABEL": "Clear Filters",
-    "EMPTY_VALUE_ERROR": "Value is required",
-    "SEGMENT_LABEL": "Segment Name",
-    "SEGMENT_QUERY_LABEL": "Segment Query",
-    "TOOLTIP_LABEL": "Filter contacts",
-    "QUERY_DROPDOWN_LABELS": {
-      "AND": "AND",
-      "OR": "OR"
-    },
-    "OPERATOR_LABELS": {
-      "equal_to": "Equal to",
-      "not_equal_to": "Not equal to",
-      "contains": "Contains",
-      "does_not_contain": "Does not contain",
-      "is_present": "Is present",
-      "is_not_present": "Is not present",
-      "is_greater_than": "Is greater than",
-      "is_lesser_than": "Is lesser than",
-      "days_before": "Is x days before"
-    },
-    "ERRORS": {
-      "VALUE_REQUIRED": "Value is required"
-    },
-    "ATTRIBUTES": {
-      "NAME": "Name",
-      "EMAIL": "Email",
-      "PHONE_NUMBER": "Phone number",
-      "IDENTIFIER": "Identifier",
-      "CITY": "City",
-      "COUNTRY": "Country",
-      "CUSTOM_ATTRIBUTE_LIST": "List",
-      "CUSTOM_ATTRIBUTE_TEXT": "Text",
-      "CUSTOM_ATTRIBUTE_NUMBER": "Number",
-      "CUSTOM_ATTRIBUTE_LINK": "Link",
-      "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
-      "CREATED_AT": "Created At",
-      "LAST_ACTIVITY": "Last Activity",
-      "REFERER_LINK": "Referrer link",
-      "BLOCKED": "Blocked",
-      "LABELS": "Labels"
-    },
-    "GROUPS": {
-      "STANDARD_FILTERS": "Standard Filters",
-      "ADDITIONAL_FILTERS": "Additional Filters",
-      "CUSTOM_ATTRIBUTES": "Custom Attributes"
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/contentTemplates.json

@@ -1,51 +0,0 @@
-{
-  "CONTENT_TEMPLATES": {
-    "MODAL": {
-      "TITLE": "Twilio Templates",
-      "SUBTITLE": "Select the Twilio template you want to send",
-      "TEMPLATE_SELECTED_SUBTITLE": "Configure template: {templateName}"
-    },
-    "PICKER": {
-      "SEARCH_PLACEHOLDER": "Search Templates",
-      "NO_TEMPLATES_FOUND": "No templates found for",
-      "NO_CONTENT": "No content",
-      "HEADER": "Header",
-      "BODY": "Body",
-      "FOOTER": "Footer",
-      "BUTTONS": "Buttons",
-      "CATEGORY": "Category",
-      "MEDIA_CONTENT": "Media Content",
-      "MEDIA_CONTENT_FALLBACK": "media content",
-      "NO_TEMPLATES_AVAILABLE": "No Twilio templates available. Click refresh to sync templates from Twilio.",
-      "REFRESH_BUTTON": "Refresh templates",
-      "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-      "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
-      "LABELS": {
-        "LANGUAGE": "Language",
-        "TEMPLATE_BODY": "Template Body",
-        "CATEGORY": "Category"
-      },
-      "TYPES": {
-        "MEDIA": "Media",
-        "QUICK_REPLY": "Quick Reply",
-        "TEXT": "Text"
-      }
-    },
-    "PARSER": {
-      "VARIABLES_LABEL": "Variables",
-      "LANGUAGE": "Language",
-      "CATEGORY": "Category",
-      "VARIABLE_PLACEHOLDER": "Enter {variable} value",
-      "GO_BACK_LABEL": "Go Back",
-      "SEND_MESSAGE_LABEL": "Send Message",
-      "FORM_ERROR_MESSAGE": "Please fill all variables before sending",
-      "MEDIA_HEADER_LABEL": "{type} Header",
-      "MEDIA_URL_LABEL": "Enter full media URL",
-      "MEDIA_URL_PLACEHOLDER": "https://example.com/image.jpg"
-    },
-    "FORM": {
-      "BACK_BUTTON": "Back",
-      "SEND_MESSAGE_BUTTON": "Send Message"
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/conversation.json

@@ -1,429 +0,0 @@
-{
-  "CONVERSATION": {
-    "SELECT_A_CONVERSATION": "Please select a conversation from left pane",
-    "CSAT_REPLY_MESSAGE": "Please rate the conversation",
-    "404": "Sorry, we cannot find the conversation. Please try again",
-    "SWITCH_VIEW_LAYOUT": "Switch the layout",
-    "DASHBOARD_APP_TAB_MESSAGES": "Messages",
-    "UNVERIFIED_SESSION": "The identity of this user is not verified",
-    "NO_MESSAGE_1": "Uh oh! Looks like there are no messages from customers in your inbox.",
-    "NO_MESSAGE_2": " to send a message to your page!",
-    "NO_INBOX_1": "Hola! Looks like you haven't added any inboxes yet.",
-    "NO_INBOX_2": " to get started",
-    "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator",
-    "SEARCH_MESSAGES": "Search for messages in conversations",
-    "VIEW_ORIGINAL": "View original",
-    "VIEW_TRANSLATED": "View translated",
-    "EMPTY_STATE": {
-      "CMD_BAR": "to open command menu",
-      "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"
-    },
-    "SEARCH": {
-      "TITLE": "Search messages",
-      "RESULT_TITLE": "Search Results",
-      "LOADING_MESSAGE": "Crunching data...",
-      "PLACEHOLDER": "Type any text to search messages",
-      "NO_MATCHING_RESULTS": "No results found."
-    },
-    "UNREAD_MESSAGES": "Unread Messages",
-    "UNREAD_MESSAGE": "Unread Message",
-    "CLICK_HERE": "Click here",
-    "LOADING_INBOXES": "Loading inboxes",
-    "LOADING_CONVERSATIONS": "Loading Conversations",
-    "CANNOT_REPLY": "You cannot reply due to",
-    "24_HOURS_WINDOW": "24 hour message window restriction",
-    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
-    "NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
-    "ASSIGN_TO_ME": "Assign to me",
-    "BOT_HANDOFF_MESSAGE": "You are responding to a conversation which is currently handled by an assistant or a bot.",
-    "BOT_HANDOFF_ACTION": "Mark open and assign to you",
-    "BOT_HANDOFF_REOPEN_ACTION": "Mark conversation open",
-    "BOT_HANDOFF_SUCCESS": "Conversation has been handed over to you",
-    "BOT_HANDOFF_ERROR": "Failed to take over the conversation. Please try again.",
-    "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
-    "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
-    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
-    "REPLYING_TO": "You are replying to:",
-    "REMOVE_SELECTION": "Remove Selection",
-    "DOWNLOAD": "Download",
-    "UNKNOWN_FILE_TYPE": "Unknown File",
-    "SAVE_CONTACT": "Save Contact",
-    "NO_CONTENT": "No content to display",
-    "SHARED_ATTACHMENT": {
-      "CONTACT": "{sender} has shared a contact",
-      "LOCATION": "{sender} has shared a location",
-      "FILE": "{sender} has shared a file",
-      "MEETING": "{sender} has started a meeting"
-    },
-    "UPLOADING_ATTACHMENTS": "Uploading attachments...",
-    "REPLIED_TO_STORY": "Replied to your story",
-    "UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
-    "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
-    "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
-    "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
-    "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
-    "NO_RESPONSE": "No response",
-    "RESPONSE": "Response",
-    "RATING_TITLE": "Rating",
-    "FEEDBACK_TITLE": "Feedback",
-    "REPLY_MESSAGE_NOT_FOUND": "Message not available",
-    "CARD": {
-      "SHOW_LABELS": "Show labels",
-      "HIDE_LABELS": "Hide labels"
-    },
-    "VOICE_CALL": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NO_ANSWER": "No answer",
-      "MISSED_CALL": "Missed call",
-      "CALL_ENDED": "Call ended",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "THEY_ANSWERED": "They answered",
-      "YOU_ANSWERED": "You answered"
-    },
-    "HEADER": {
-      "RESOLVE_ACTION": "Resolve",
-      "REOPEN_ACTION": "Reopen",
-      "OPEN_ACTION": "Open",
-      "MORE_ACTIONS": "More actions",
-      "OPEN": "More",
-      "CLOSE": "Close",
-      "DETAILS": "details",
-      "SNOOZED_UNTIL": "Snoozed until",
-      "SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
-      "SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week",
-      "SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply",
-      "SLA_STATUS": {
-        "FRT": "FRT {status}",
-        "NRT": "NRT {status}",
-        "RT": "RT {status}",
-        "MISSED": "missed",
-        "DUE": "due"
-      }
-    },
-    "RESOLVE_DROPDOWN": {
-      "MARK_PENDING": "Mark as pending",
-      "SNOOZE_UNTIL": "Snooze",
-      "SNOOZE": {
-        "TITLE": "Snooze until",
-        "NEXT_REPLY": "Next reply",
-        "TOMORROW": "Tomorrow",
-        "NEXT_WEEK": "Next week"
-      }
-    },
-    "MENTION": {
-      "AGENTS": "Agents",
-      "TEAMS": "Teams"
-    },
-    "CUSTOM_SNOOZE": {
-      "TITLE": "Snooze until",
-      "APPLY": "Snooze",
-      "CANCEL": "Cancel"
-    },
-    "PRIORITY": {
-      "TITLE": "Priority",
-      "OPTIONS": {
-        "NONE": "None",
-        "URGENT": "Urgent",
-        "HIGH": "High",
-        "MEDIUM": "Medium",
-        "LOW": "Low"
-      },
-      "CHANGE_PRIORITY": {
-        "SELECT_PLACEHOLDER": "None",
-        "INPUT_PLACEHOLDER": "Select priority",
-        "NO_RESULTS": "No results found",
-        "SUCCESSFUL": "Changed priority of conversation id {conversationId} to {priority}",
-        "FAILED": "Couldn't change priority. Please try again."
-      }
-    },
-    "DELETE_CONVERSATION": {
-      "TITLE": "Delete conversation #{conversationId}",
-      "DESCRIPTION": "Are you sure you want to delete this conversation?",
-      "CONFIRM": "Delete"
-    },
-    "CARD_CONTEXT_MENU": {
-      "PENDING": "Mark as pending",
-      "RESOLVED": "Mark as resolved",
-      "MARK_AS_UNREAD": "Mark as unread",
-      "MARK_AS_READ": "Mark as read",
-      "REOPEN": "Reopen conversation",
-      "SNOOZE": {
-        "TITLE": "Snooze",
-        "NEXT_REPLY": "Until next reply",
-        "TOMORROW": "Until tomorrow",
-        "NEXT_WEEK": "Until next week"
-      },
-      "ASSIGN_AGENT": "Assign agent",
-      "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents...",
-      "ASSIGN_TEAM": "Assign team",
-      "DELETE": "Delete conversation",
-      "OPEN_IN_NEW_TAB": "Open in new tab",
-      "COPY_LINK": "Copy conversation link",
-      "COPY_LINK_SUCCESS": "Conversation link copied to clipboard",
-      "API": {
-        "AGENT_ASSIGNMENT": {
-          "SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
-          "FAILED": "Couldn't assign agent. Please try again."
-        },
-        "LABEL_ASSIGNMENT": {
-          "SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
-          "FAILED": "Couldn't assign label. Please try again."
-        },
-        "TEAM_ASSIGNMENT": {
-          "SUCCESFUL": "Assigned team \"{team}\" to conversation id {conversationId}",
-          "FAILED": "Couldn't assign team. Please try again."
-        }
-      }
-    },
-    "FOOTER": {
-      "MESSAGE_SIGN_TOOLTIP": "Message signature",
-      "ENABLE_SIGN_TOOLTIP": "Enable signature",
-      "DISABLE_SIGN_TOOLTIP": "Disable signature",
-      "MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.",
-      "PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents",
-      "MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.",
-      "CLICK_HERE": "Click here to update",
-      "WHATSAPP_TEMPLATES": "Whatsapp Templates"
-    },
-    "REPLYBOX": {
-      "REPLY": "Reply",
-      "PRIVATE_NOTE": "Private Note",
-      "SEND": "Send",
-      "CREATE": "Add Note",
-      "INSERT_READ_MORE": "Read more",
-      "DISMISS_REPLY": "Dismiss reply",
-      "REPLYING_TO": "Replying to:",
-      "TIP_FORMAT_ICON": "Show rich text editor",
-      "TIP_EMOJI_ICON": "Show emoji selector",
-      "TIP_ATTACH_ICON": "Attach files",
-      "TIP_AUDIORECORDER_ICON": "Record audio",
-      "TIP_AUDIORECORDER_PERMISSION": "Allow access to audio",
-      "TIP_AUDIORECORDER_ERROR": "Could not open the audio",
-      "DRAG_DROP": "Drag and drop here to attach",
-      "START_AUDIO_RECORDING": "Start audio recording",
-      "STOP_AUDIO_RECORDING": "Stop audio recording",
-      "": "",
-      "EMAIL_HEAD": {
-        "TO": "TO",
-        "ADD_BCC": "Add bcc",
-        "CC": {
-          "LABEL": "CC",
-          "PLACEHOLDER": "Emails separated by commas",
-          "ERROR": "Please enter valid email addresses"
-        },
-        "BCC": {
-          "LABEL": "BCC",
-          "PLACEHOLDER": "Emails separated by commas",
-          "ERROR": "Please enter valid email addresses"
-        }
-      },
-      "UNDEFINED_VARIABLES": {
-        "TITLE": "Undefined variables",
-        "MESSAGE": "You have {undefinedVariablesCount} undefined variables in your message: {undefinedVariables}. Would you like to send the message anyway?",
-        "CONFIRM": {
-          "YES": "Send",
-          "CANCEL": "Cancel"
-        }
-      },
-      "QUOTED_REPLY": {
-        "ENABLE_TOOLTIP": "Include quoted email thread",
-        "DISABLE_TOOLTIP": "Don't include quoted email thread",
-        "REMOVE_PREVIEW": "Remove quoted email thread",
-        "COLLAPSE": "Collapse preview",
-        "EXPAND": "Expand preview"
-      }
-    },
-    "VISIBLE_TO_AGENTS": "Private Note: Only visible to you and your team",
-    "CHANGE_STATUS": "Conversation status changed",
-    "CHANGE_STATUS_FAILED": "Conversation status change failed",
-    "CHANGE_AGENT": "Conversation Assignee changed",
-    "CHANGE_AGENT_FAILED": "Assignee change failed",
-    "ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
-    "ASSIGN_LABEL_FAILED": "Label assignment failed",
-    "CHANGE_TEAM": "Conversation team changed",
-    "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
-    "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
-    "FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
-    "MESSAGE_ERROR": "Unable to send this message, please try again later",
-    "SENT_BY": "Sent by:",
-    "BOT": "Bot",
-    "SEND_FAILED": "Couldn't send message! Try again",
-    "TRY_AGAIN": "retry",
-    "ASSIGNMENT": {
-      "SELECT_AGENT": "Select Agent",
-      "REMOVE": "Remove",
-      "ASSIGN": "Assign"
-    },
-    "CONTEXT_MENU": {
-      "COPY": "Copy",
-      "REPLY_TO": "Reply to this message",
-      "DELETE": "Delete",
-      "CREATE_A_CANNED_RESPONSE": "Add to canned responses",
-      "TRANSLATE": "Translate",
-      "COPY_PERMALINK": "Copy link to the message",
-      "LINK_COPIED": "Message URL copied to the clipboard",
-      "DELETE_CONFIRMATION": {
-        "TITLE": "Are you sure you want to delete this message?",
-        "MESSAGE": "You cannot undo this action",
-        "DELETE": "Delete",
-        "CANCEL": "Cancel"
-      }
-    },
-    "SIDEBAR": {
-      "CONTACT": "Contact",
-      "COPILOT": "Copilot"
-    }
-  },
-  "EMAIL_TRANSCRIPT": {
-    "TITLE": "Send conversation transcript",
-    "DESC": "Send a copy of the conversation transcript to the specified email address",
-    "SUBMIT": "Submit",
-    "CANCEL": "Cancel",
-    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
-    "SEND_EMAIL_ERROR": "There was an error, please try again",
-    "FORM": {
-      "SEND_TO_CONTACT": "Send the transcript to the customer",
-      "SEND_TO_AGENT": "Send the transcript to the assigned agent",
-      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
-      "EMAIL": {
-        "PLACEHOLDER": "Enter an email address",
-        "ERROR": "Please enter a valid email address"
-      }
-    }
-  },
-  "ONBOARDING": {
-    "TITLE": "Hey 👋, Welcome to {installationName}!",
-    "DESCRIPTION": "Thanks for signing up. We want you to get the most out of {installationName}. Here are a few things you can do in {installationName} to make the experience delightful.",
-    "GREETING_MORNING": "👋 Good morning, {name}. Welcome to {installationName}.",
-    "GREETING_AFTERNOON": "👋 Good afternoon, {name}. Welcome to {installationName}.",
-    "GREETING_EVENING": "👋 Good evening, {name}. Welcome to {installationName}.",
-    "READ_LATEST_UPDATES": "Read our latest updates",
-    "ALL_CONVERSATION": {
-      "TITLE": "All your conversations in one place",
-      "DESCRIPTION": "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status.",
-      "NEW_LINK": "Click here to create an inbox"
-    },
-    "TEAM_MEMBERS": {
-      "TITLE": "Invite your team members",
-      "DESCRIPTION": "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email addresses to the agent list.",
-      "NEW_LINK": "Click here to invite a team member"
-    },
-    "LABELS": {
-      "TITLE": "Organize conversations with labels",
-      "DESCRIPTION": "Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later.",
-      "NEW_LINK": "Click here to create tags"
-    },
-    "CANNED_RESPONSES": {
-      "TITLE": "Create canned responses",
-      "DESCRIPTION": "Pre-written quick reply templates help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a response.",
-      "NEW_LINK": "Click here to create a canned response"
-    }
-  },
-  "CONVERSATION_SIDEBAR": {
-    "ASSIGNEE_LABEL": "Assigned Agent",
-    "SELF_ASSIGN": "Assign to me",
-    "TEAM_LABEL": "Assigned Team",
-    "SELECT": {
-      "PLACEHOLDER": "None"
-    },
-    "ACCORDION": {
-      "CONTACT_DETAILS": "Contact Details",
-      "CONVERSATION_ACTIONS": "Conversation Actions",
-      "CONVERSATION_LABELS": "Conversation Labels",
-      "CONVERSATION_INFO": "Conversation Information",
-      "CONTACT_NOTES": "Contact Notes",
-      "CONTACT_ATTRIBUTES": "Contact Attributes",
-      "PREVIOUS_CONVERSATION": "Previous Conversations",
-      "MACROS": "Macros",
-      "LINEAR_ISSUES": "Linked Linear Issues",
-      "SHOPIFY_ORDERS": "Shopify Orders"
-    },
-    "SHOPIFY": {
-      "ORDER_ID": "Order #{id}",
-      "ERROR": "Error loading orders",
-      "NO_SHOPIFY_ORDERS": "No orders found",
-      "FINANCIAL_STATUS": {
-        "PENDING": "Pending",
-        "AUTHORIZED": "Authorized",
-        "PARTIALLY_PAID": "Partially Paid",
-        "PAID": "Paid",
-        "PARTIALLY_REFUNDED": "Partially Refunded",
-        "REFUNDED": "Refunded",
-        "VOIDED": "Voided"
-      },
-      "FULFILLMENT_STATUS": {
-        "FULFILLED": "Fulfilled",
-        "PARTIALLY_FULFILLED": "Partially Fulfilled",
-        "UNFULFILLED": "Unfulfilled"
-      }
-    }
-  },
-  "CONVERSATION_CUSTOM_ATTRIBUTES": {
-    "ADD_BUTTON_TEXT": "Create attribute",
-    "NO_RECORDS_FOUND": "No attributes found",
-    "UPDATE": {
-      "SUCCESS": "Attribute updated successfully",
-      "ERROR": "Unable to update attribute. Please try again later"
-    },
-    "ADD": {
-      "TITLE": "Add",
-      "SUCCESS": "Attribute added successfully",
-      "ERROR": "Unable to add attribute. Please try again later"
-    },
-    "DELETE": {
-      "SUCCESS": "Attribute deleted successfully",
-      "ERROR": "Unable to delete attribute. Please try again later"
-    },
-    "ATTRIBUTE_SELECT": {
-      "TITLE": "Add attributes",
-      "PLACEHOLDER": "Search attributes",
-      "NO_RESULT": "No attributes found"
-    }
-  },
-  "EMAIL_HEADER": {
-    "FROM": "From",
-    "TO": "To",
-    "BCC": "Bcc",
-    "CC": "Cc",
-    "SUBJECT": "Subject",
-    "EXPAND": "Expand email"
-  },
-  "CONVERSATION_PARTICIPANTS": {
-    "SIDEBAR_MENU_TITLE": "Participating",
-    "SIDEBAR_TITLE": "Conversation participants",
-    "NO_RECORDS_FOUND": "No results found",
-    "ADD_PARTICIPANTS": "Select participants",
-    "REMANING_PARTICIPANTS_TEXT": "+{count} others",
-    "REMANING_PARTICIPANT_TEXT": "+{count} other",
-    "TOTAL_PARTICIPANTS_TEXT": "{count} people are participating.",
-    "TOTAL_PARTICIPANT_TEXT": "{count} person is participating.",
-    "NO_PARTICIPANTS_TEXT": "No one is participating!.",
-    "WATCH_CONVERSATION": "Join conversation",
-    "YOU_ARE_WATCHING": "You are participating",
-    "API": {
-      "ERROR_MESSAGE": "Could not update, try again!",
-      "SUCCESS_MESSAGE": "Participants updated!"
-    }
-  },
-  "TRANSLATE_MODAL": {
-    "TITLE": "View translated content",
-    "DESC": "You can view the translated content in each langauge.",
-    "ORIGINAL_CONTENT": "Original Content",
-    "TRANSLATED_CONTENT": "Translated Content",
-    "NO_TRANSLATIONS_AVAILABLE": "No translations are available for this content"
-  },
-  "TYPING": {
-    "ONE": "{user} is typing",
-    "TWO": "{user} and {secondUser} are typing",
-    "MULTIPLE": "{user} and {count} others are typing"
-  },
-  "COPILOT": {
-    "TRY_THESE_PROMPTS": "Try these prompts"
-  },
-  "GALLERY_VIEW": {
-    "ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
-  }
-}

app/javascript/dashboard/i18n/locale/bn/csatMgmt.json

@@ -1,13 +0,0 @@
-{
-  "CSAT": {
-    "TITLE": "Rate your conversation",
-    "PLACEHOLDER": "Tell us more...",
-    "RATINGS": {
-      "POOR": "😞 Poor",
-      "FAIR": "😑 Fair",
-      "AVERAGE": "😐 Average",
-      "GOOD": "😀 Good",
-      "EXCELLENT": "😍 Excellent"
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/customRole.json

@@ -1,91 +0,0 @@
-{
-  "CUSTOM_ROLE": {
-    "HEADER": "Custom Roles",
-    "LEARN_MORE": "Learn more about custom roles",
-    "DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
-    "HEADER_BTN_TXT": "Add custom role",
-    "LOADING": "Fetching custom roles...",
-    "SEARCH_404": "There are no items matching this query.",
-    "PAYWALL": {
-      "TITLE": "Upgrade to create custom roles",
-      "AVAILABLE_ON": "The custom role feature is only available in the Business and Enterprise plans.",
-      "UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
-      "UPGRADE_NOW": "Upgrade now",
-      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
-    },
-    "ENTERPRISE_PAYWALL": {
-      "AVAILABLE_ON": "The custom role feature is only available in the paid plans.",
-      "UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
-      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
-    },
-    "LIST": {
-      "404": "There are no custom roles available in this account.",
-      "TITLE": "Manage custom roles",
-      "DESC": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
-      "TABLE_HEADER": {
-        "NAME": "Name",
-        "DESCRIPTION": "Description",
-        "PERMISSIONS": "Permissions",
-        "ACTIONS": "Actions"
-      }
-    },
-    "PERMISSIONS": {
-      "CONVERSATION_MANAGE": "Manage all conversations",
-      "CONVERSATION_UNASSIGNED_MANAGE": "Manage unassigned conversations and those assigned to them",
-      "CONVERSATION_PARTICIPATING_MANAGE": "Manage participating conversations and those assigned to them",
-      "CONTACT_MANAGE": "Manage contacts",
-      "REPORT_MANAGE": "Manage reports",
-      "KNOWLEDGE_BASE_MANAGE": "Manage knowledge base"
-    },
-    "FORM": {
-      "NAME": {
-        "LABEL": "Name",
-        "PLACEHOLDER": "Please enter a name.",
-        "ERROR": "Name is required."
-      },
-      "DESCRIPTION": {
-        "LABEL": "Description",
-        "PLACEHOLDER": "Please enter a description.",
-        "ERROR": "Description is required."
-      },
-      "PERMISSIONS": {
-        "LABEL": "Permissions",
-        "ERROR": "Permissions are required."
-      },
-      "CANCEL_BUTTON_TEXT": "Cancel",
-      "API": {
-        "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
-      }
-    },
-    "ADD": {
-      "TITLE": "Add custom role",
-      "DESC": " Custom roles allows you to create roles with specific permissions and access levels to suit the requirements of the organization.",
-      "SUBMIT": "Submit",
-      "API": {
-        "SUCCESS_MESSAGE": "Custom role added successfully."
-      }
-    },
-    "EDIT": {
-      "BUTTON_TEXT": "Edit",
-      "TITLE": "Edit custom role",
-      "DESC": " Custom roles allows you to create roles with specific permissions and access levels to suit the requirements of the organization.",
-      "SUBMIT": "Update",
-      "API": {
-        "SUCCESS_MESSAGE": "Custom role updated successfully."
-      }
-    },
-    "DELETE": {
-      "BUTTON_TEXT": "Delete",
-      "API": {
-        "SUCCESS_MESSAGE": "Custom role deleted successfully.",
-        "ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
-      },
-      "CONFIRM": {
-        "TITLE": "Confirm deletion",
-        "MESSAGE": "Are you sure to delete ",
-        "YES": "Yes, delete ",
-        "NO": "No, keep "
-      }
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/datePicker.json

@@ -1,19 +0,0 @@
-{
-  "DATE_PICKER": {
-    "APPLY_BUTTON": "Apply",
-    "CLEAR_BUTTON": "Clear",
-    "DATE_RANGE_INPUT": {
-      "START": "Start Date",
-      "END": "End Date"
-    },
-    "DATE_RANGE_OPTIONS": {
-      "TITLE": "DATE RANGE",
-      "LAST_7_DAYS": "Last 7 days",
-      "LAST_30_DAYS": "Last 30 days",
-      "LAST_3_MONTHS": "Last 3 months",
-      "LAST_6_MONTHS": "Last 6 months",
-      "LAST_YEAR": "Last year",
-      "CUSTOM_RANGE": "Custom date range"
-    }
-  }
-}

app/javascript/dashboard/i18n/locale/bn/emoji.json

@@ -1,7 +0,0 @@
-{
-  "EMOJI": {
-    "PLACEHOLDER": "Search emojis",
-    "NOT_FOUND": "No emoji match your search",
-    "REMOVE": "Remove"
-  }
-}

app/javascript/dashboard/i18n/locale/bn/general.json

@@ -1,12 +0,0 @@
-{
-  "GENERAL": {
-    "SHOWING_RESULTS": "Showing {firstIndex}-{lastIndex} of {totalCount} items",
-    "PHONE_INPUT": {
-      "PLACEHOLDER": "Search",
-      "EMPTY_STATE": "No results found"
-    },
-    "CLOSE": "Close",
-    "BETA": "Beta",
-    "BETA_DESCRIPTION": "This feature is in beta and may change as we improve it."
-  }
-}

app/javascript/dashboard/i18n/locale/bn/generalSettings.json

@@ -1,251 +0,0 @@
-{
-  "GENERAL_SETTINGS": {
-    "LIMIT_MESSAGES": {
-      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
-      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
-      "AGENTS": "You have exceeded the agent limit. Your plan only allows {allowedAgents} agents.",
-      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
-    },
-    "TITLE": "Account settings",
-    "SUBMIT": "Update settings",
-    "BACK": "Back",
-    "DISMISS": "Dismiss",
-    "UPDATE": {
-      "ERROR": "Could not update settings, try again!",
-      "SUCCESS": "Successfully updated account settings"
-    },
-    "ACCOUNT_DELETE_SECTION": {
-      "TITLE": "Delete your Account",
-      "NOTE": "Once you delete your account, all your data will be deleted.",
-      "BUTTON_TEXT": "Delete Your Account",
-      "CONFIRM": {
-        "TITLE": "Delete Account",
-        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
-        "BUTTON_TEXT": "Delete",
-        "DISMISS": "Cancel",
-        "PLACE_HOLDER": "Please type {accountName} to confirm"
-      },
-      "SUCCESS": "Account marked for deletion",
-      "FAILURE": "Could not delete account, try again!",
-      "SCHEDULED_DELETION": {
-        "TITLE": "Account Scheduled for Deletion",
-        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
-        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
-        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
-      }
-    },
-    "FORM": {
-      "ERROR": "Please fix form errors",
-      "GENERAL_SECTION": {
-        "TITLE": "General settings",
-        "NOTE": ""
-      },
-      "ACCOUNT_ID": {
-        "TITLE": "Account ID",
-        "NOTE": "This ID is required if you are building an API based integration"
-      },
-      "AUTO_RESOLVE": {
-        "TITLE": "Auto-resolve conversations",
-        "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
-        "DURATION": {
-          "LABEL": "Inactivity duration",
-          "HELP": "Time period of inactivity after which conversation is auto-resolved",
-          "PLACEHOLDER": "30",
-          "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
-          "API": {
-            "SUCCESS": "Auto resolve settings updated successfully",
-            "ERROR": "Failed to update auto resolve settings"
-          }
-        },
-        "MESSAGE": {
-          "LABEL": "Custom auto-resolution message",
-          "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
-          "HELP": "Message sent to the customer after conversation is auto-resolved"
-        },
-        "PREFERENCES": "Preferences",
-        "LABEL": {
-          "LABEL": "Add label after auto-resolution",
-          "PLACEHOLDER": "Select a label"
-        },
-        "IGNORE_WAITING": {
-          "LABEL": "Skip conversations waiting for agent’s reply"
-        },
-        "UPDATE_BUTTON": "Save Changes"
-      },
-      "NAME": {
-        "LABEL": "Account name",
-        "PLACEHOLDER": "Your account name",
-        "ERROR": "Please enter a valid account name"
-      },
-      "LANGUAGE": {
-        "LABEL": "Site language",
-        "PLACEHOLDER": "Your account name",
-        "ERROR": ""
-      },
-      "DOMAIN": {
-        "LABEL": "Incoming Email Domain",
-        "PLACEHOLDER": "The domain where you will receive the emails",
-        "ERROR": ""
-      },
-      "SUPPORT_EMAIL": {
-        "LABEL": "Support Email",
-        "PLACEHOLDER": "Your company's support email",
-        "ERROR": ""
-      },
-      "AUTO_RESOLVE_IGNORE_WAITING": {
-        "LABEL": "Exclude unattended conversations",
-        "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
-      },
-      "AUDIO_TRANSCRIPTION": {
-        "TITLE": "Transcribe Audio Messages",
-        "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
-        "API": {
-          "SUCCESS": "Audio transcription setting updated successfully",
-          "ERROR": "Failed to update audio transcription setting"
-        }
-      },
-      "AUTO_RESOLVE_DURATION": {
-        "LABEL": "Inactivity duration for resolution",
-        "HELP": "Duration after a conversation should auto resolve if there is no activity",
-        "PLACEHOLDER": "30",
-        "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
-        "API": {
-          "SUCCESS": "Auto resolve settings updated successfully",
-          "ERROR": "Failed to update auto resolve settings"
-        },
-        "UPDATE_BUTTON": "Update",
-        "MESSAGE_LABEL": "Custom resolution message",
-        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
-        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
-      },
-      "FEATURES": {
-        "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",
-        "CUSTOM_EMAIL_DOMAIN_ENABLED": "You can receive emails in your custom domain now."
-      }
-    },
-    "UPDATE_CHATWOOT": "An update {latestChatwootVersion} for Chatwoot is available. Please update your instance.",
-    "LEARN_MORE": "Learn more",
-    "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
-    "UPGRADE": "Upgrade to continue using Chatwoot",
-    "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
-    "OPEN_BILLING": "Open billing"
-  },
-  "FORMS": {
-    "MULTISELECT": {
-      "ENTER_TO_SELECT": "Press enter to select",
-      "ENTER_TO_REMOVE": "Press enter to remove",
-      "NO_OPTIONS": "List is empty",
-      "SELECT_ONE": "Select one",
-      "SELECT": "Select"
-    }
-  },
-  "NOTIFICATIONS_PAGE": {
-    "HEADER": "Notifications",
-    "MARK_ALL_DONE": "Mark All Done",
-    "DELETE_TITLE": "deleted",
-    "UNREAD_NOTIFICATION": {
-      "TITLE": "Unread Notifications",
-      "ALL_NOTIFICATIONS": "View all notifications",
-      "LOADING_UNREAD_MESSAGE": "Loading unread notifications...",
-      "EMPTY_MESSAGE": "You have no unread notifications"
-    },
-    "LIST": {
-      "LOADING_MESSAGE": "Loading notifications...",
-      "404": "No Notifications",
-      "TABLE_HEADER": [
-        "Name",
-        "Phone Number",
-        "Conversations",
-        "Last Contacted"
-      ]
-    },
-    "TYPE_LABEL": {
-      "conversation_creation": "New conversation",
-      "conversation_assignment": "Conversation Assigned",
-      "assigned_conversation_new_message": "New Message",
-      "participating_conversation_new_message": "New Message",
-      "conversation_mention": "Mention",
-      "sla_missed_first_response": "SLA Missed",
-      "sla_missed_next_response": "SLA Missed",
-      "sla_missed_resolution": "SLA Missed"
-    }
-  },
-  "NETWORK": {
-    "NOTIFICATION": {
-      "OFFLINE": "Offline",
-      "RECONNECTING": "Reconnecting...",
-      "RECONNECT_SUCCESS": "Reconnected"
-    },
-    "BUTTON": {
-      "REFRESH": "Refresh"
-    }
-  },
-  "COMMAND_BAR": {
-    "SEARCH_PLACEHOLDER": "Search or jump to",
-    "SECTIONS": {
-      "GENERAL": "General",
-      "REPORTS": "Reports",
-      "CONVERSATION": "Conversation",
-      "BULK_ACTIONS": "Bulk Actions",
-      "CHANGE_ASSIGNEE": "Change Assignee",
-      "CHANGE_PRIORITY": "Change Priority",
-      "CHANGE_TEAM": "Change Team",
-      "SNOOZE_CONVERSATION": "Snooze Conversation",
-      "ADD_LABEL": "Add label to the conversation",
-      "REMOVE_LABEL": "Remove label from the conversation",
-      "SETTINGS": "Settings",
-      "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
-    },
-    "COMMANDS": {
-      "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
-      "GO_TO_CONTACTS_DASHBOARD": "Go to Contacts Dashboard",
-      "GO_TO_REPORTS_OVERVIEW": "Go to Reports Overview",
-      "GO_TO_CONVERSATION_REPORTS": "Go to Conversation Reports",
-      "GO_TO_AGENT_REPORTS": "Go to Agent Reports",
-      "GO_TO_LABEL_REPORTS": "Go to Label Reports",
-      "GO_TO_INBOX_REPORTS": "Go to Inbox Reports",
-      "GO_TO_TEAM_REPORTS": "Go to Team Reports",
-      "GO_TO_SETTINGS_AGENTS": "Go to Agent Settings",
-      "GO_TO_SETTINGS_TEAMS": "Go to Team Settings",
-      "GO_TO_SETTINGS_INBOXES": "Go to Inbox Settings",
-      "GO_TO_SETTINGS_LABELS": "Go to Label Settings",
-      "GO_TO_SETTINGS_CANNED_RESPONSES": "Go to Canned Response Settings",
-      "GO_TO_SETTINGS_APPLICATIONS": "Go to Application Settings",
-      "GO_TO_SETTINGS_ACCOUNT": "Go to Account Settings",
-      "GO_TO_SETTINGS_PROFILE": "Go to Profile Settings",
-      "GO_TO_NOTIFICATIONS": "Go to Notifications",
-      "ADD_LABELS_TO_CONVERSATION": "Add label to the conversation",
-      "ASSIGN_AN_AGENT": "Assign an agent",
-      "AI_ASSIST": "AI Assist",
-      "ASSIGN_PRIORITY": "Assign priority",
-      "ASSIGN_A_TEAM": "Assign a team",
-      "MUTE_CONVERSATION": "Mute conversation",
-      "UNMUTE_CONVERSATION": "Unmute conversation",
-      "REMOVE_LABEL_FROM_CONVERSATION": "Remove label from the conversation",
-      "REOPEN_CONVERSATION": "Reopen conversation",
-      "RESOLVE_CONVERSATION": "Resolve conversation",
-      "SEND_TRANSCRIPT": "Send an email transcript",
-      "SNOOZE_CONVERSATION": "Snooze Conversation",
-      "UNTIL_NEXT_REPLY": "Until next reply",
-      "UNTIL_NEXT_WEEK": "Until next week",
-      "UNTIL_TOMORROW": "Until tomorrow",
-      "UNTIL_NEXT_MONTH": "Until next month",
-      "AN_HOUR_FROM_NOW": "Until an hour from now",
-      "UNTIL_CUSTOM_TIME": "Custom...",
-      "CHANGE_APPEARANCE": "Change Appearance",
-      "LIGHT_MODE": "Light",
-      "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System",
-      "SNOOZE_NOTIFICATION": "Snooze Notification"
-    }
-  },
-  "DASHBOARD_APPS": {
-    "LOADING_MESSAGE": "Loading Dashboard App..."
-  },
-  "COMMON": {
-    "OR": "Or",
-    "CLICK_HERE": "click here"
-  }
-}