add improve

app/controllers/api/v1/accounts/captain/config_controller.rb

@@ -1,11 +0,0 @@
-class Api::V1::Accounts::Captain::ConfigController < Api::V1::Accounts::BaseController
-  before_action :current_account
-
-  def show
-    render json: {
-      providers: Llm::ConfigService.providers,
-      models: Llm::ConfigService.models,
-      features: Llm::ConfigService.all_features_config
-    }
-  end
-end

app/controllers/api/v1/accounts_controller.rb

@@ -92,10 +92,7 @@ class Api::V1::AccountsController < Api::BaseController
   end
 
   def settings_params
-    permitted = params.permit(:auto_resolve_after, :auto_resolve_message, :auto_resolve_ignore_waiting, :audio_transcriptions, :auto_resolve_label)
-    permitted[:captain_models] = params[:captain_models].to_unsafe_h if params[:captain_models].present?
-    permitted[:captain_features] = params[:captain_features].to_unsafe_h if params[:captain_features].present?
-    permitted
+    params.permit(:auto_resolve_after, :auto_resolve_message, :auto_resolve_ignore_waiting, :audio_transcriptions, :auto_resolve_label)
   end
 
   def check_signup_enabled

app/javascript/dashboard/composables/commands/useConversationHotKeys.js

@@ -102,8 +102,8 @@ const createNonDraftMessageAIAssistActions = (t, replyMode) => {
 const createDraftMessageAIAssistActions = t => {
   return [
     {
-      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.REPHRASE'),
-      key: 'rephrase',
+      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.CONFIDENT'),
+      key: 'confident',
       icon: ICON_AI_ASSIST,
     },
     {
@@ -112,13 +112,13 @@ const createDraftMessageAIAssistActions = t => {
       icon: ICON_AI_GRAMMAR,
     },
     {
-      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.EXPAND'),
-      key: 'expand',
+      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.PROFESSIONAL'),
+      key: 'professional',
       icon: ICON_AI_EXPAND,
     },
     {
-      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.SHORTEN'),
-      key: 'shorten',
+      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.CASUAL'),
+      key: 'casual',
       icon: ICON_AI_SHORTEN,
     },
     {
@@ -132,8 +132,8 @@ const createDraftMessageAIAssistActions = t => {
       icon: ICON_AI_ASSIST,
     },
     {
-      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.SIMPLIFY'),
-      key: 'simplify',
+      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.STRAIGHTFORWARD'),
+      key: 'straightforward',
       icon: ICON_AI_ASSIST,
     },
   ];

app/javascript/dashboard/i18n/locale/en/integrations.json

@@ -145,7 +145,11 @@
         "EXPAND": "Expand",
         "MAKE_FRIENDLY": "Change message tone to friendly",
         "MAKE_FORMAL": "Use formal tone",
-        "SIMPLIFY": "Simplify"
+        "SIMPLIFY": "Simplify",
+        "CONFIDENT": "Use confident tone",
+        "PROFESSIONAL": "Use professional tone",
+        "CASUAL": "Use casual tone",
+        "STRAIGHTFORWARD": "Use straightforward tone"
       },
       "ASSISTANCE_MODAL": {
         "DRAFT_TITLE": "Draft content",

app/javascript/shared/constants/openai.js

@@ -8,4 +8,8 @@ export const OPEN_AI_OPTIONS = {
   SIMPLIFY: 'simplify',
   REPLY_SUGGESTION: 'reply_suggestion',
   SUMMARIZE: 'summarize',
+  CASUAL: 'casual',
+  PROFESSIONAL: 'professional',
+  STRAIGHTFORWARD: 'straightforward',
+  CONFIDENT: 'confident',
 };

app/models/account.rb

@@ -53,11 +53,9 @@ class Account < ApplicationRecord
   validates_with JsonSchemaValidator,
                  schema: SETTINGS_PARAMS_SCHEMA,
                  attribute_resolver: ->(record) { record.settings }
-  validate :validate_captain_models
 
   store_accessor :settings, :auto_resolve_after, :auto_resolve_message, :auto_resolve_ignore_waiting
   store_accessor :settings, :audio_transcriptions, :auto_resolve_label
-  store_accessor :settings, :captain_models, :captain_features
 
   has_many :account_users, dependent: :destroy_async
   has_many :agent_bot_inboxes, dependent: :destroy_async
@@ -161,46 +159,8 @@ class Account < ApplicationRecord
     ISO_639.find(account_locale)&.english_name&.downcase || 'english'
   end
 
-  def captain_preferences
-    {
-      models: captain_models_with_defaults,
-      features: captain_features_with_defaults
-    }.with_indifferent_access
-  end
-
   private
 
-  def captain_models_with_defaults
-    stored_models = captain_models || {}
-    Llm::ConfigService.feature_keys.each_with_object({}) do |feature_key, result|
-      stored_value = stored_models[feature_key]
-      result[feature_key] = if stored_value.present? && Llm::ConfigService.valid_model_for_feature?(feature_key, stored_value)
-                              stored_value
-                            else
-                              Llm::ConfigService.default_model_for_feature(feature_key)
-                            end
-    end
-  end
-
-  def captain_features_with_defaults
-    stored_features = captain_features || {}
-    Llm::ConfigService.feature_keys.index_with do |feature_key|
-      stored_features[feature_key] == true
-    end
-  end
-
-  def validate_captain_models
-    return if captain_models.blank?
-
-    captain_models.each do |feature_key, model_name|
-      next if model_name.blank?
-      next if Llm::ConfigService.valid_model_for_feature?(feature_key, model_name)
-
-      allowed_models = Llm::ConfigService.models_for_feature(feature_key)
-      errors.add(:captain_models, "'#{model_name}' is not a valid model for #{feature_key}. Allowed: #{allowed_models.join(', ')}")
-    end
-  end
-
   def notify_creation
     Rails.configuration.dispatcher.dispatch(ACCOUNT_CREATED, Time.zone.now, account: self)
   end

app/services/message_templates/template/out_of_office.rb

@@ -1,14 +1,6 @@
 class MessageTemplates::Template::OutOfOffice
   pattr_initialize [:conversation!]
 
-  def self.perform_if_applicable(conversation)
-    inbox = conversation.inbox
-    return unless inbox.out_of_office?
-    return if inbox.out_of_office_message.blank?
-
-    new(conversation: conversation).perform
-  end
-
   def perform
     ActiveRecord::Base.transaction do
       conversation.messages.create!(out_of_office_message_params)

app/views/api/v1/models/_account.json.jbuilder

@@ -25,4 +25,3 @@ json.name @account.name
 json.support_email @account.support_email
 json.status @account.status
 json.cache_keys @account.cache_keys
-json.captain_preferences @account.captain_preferences

config/installation_config.yml

@@ -15,58 +15,58 @@
 
 # ------- Branding Related Config ------- #
 - name: INSTALLATION_NAME
-  value: "Chatwoot"
-  display_title: "Installation Name"
-  description: "The installation wide name that would be used in the dashboard, title etc."
+  value: 'Chatwoot'
+  display_title: 'Installation Name'
+  description: 'The installation wide name that would be used in the dashboard, title etc.'
 - name: LOGO_THUMBNAIL
-  value: "/brand-assets/logo_thumbnail.svg"
-  display_title: "Logo Thumbnail"
-  description: "The thumbnail that would be used for favicon (512px X 512px)"
+  value: '/brand-assets/logo_thumbnail.svg'
+  display_title: 'Logo Thumbnail'
+  description: 'The thumbnail that would be used for favicon (512px X 512px)'
 - name: LOGO
-  value: "/brand-assets/logo.svg"
-  display_title: "Logo"
-  description: "The logo that would be used on the dashboard, login page etc."
+  value: '/brand-assets/logo.svg'
+  display_title: 'Logo'
+  description: 'The logo that would be used on the dashboard, login page etc.'
 - name: LOGO_DARK
-  value: "/brand-assets/logo_dark.svg"
-  display_title: "Logo Dark Mode"
-  description: "The logo that would be used on the dashboard, login page etc. for dark mode"
+  value: '/brand-assets/logo_dark.svg'
+  display_title: 'Logo Dark Mode'
+  description: 'The logo that would be used on the dashboard, login page etc. for dark mode'
 - name: BRAND_URL
-  value: "https://www.chatwoot.com"
-  display_title: "Brand URL"
-  description: "The URL that would be used in emails under the section “Powered By”"
+  value: 'https://www.chatwoot.com'
+  display_title: 'Brand URL'
+  description: 'The URL that would be used in emails under the section “Powered By”'
 - name: WIDGET_BRAND_URL
-  value: "https://www.chatwoot.com"
-  display_title: "Widget Brand URL"
-  description: "The URL that would be used in the widget under the section “Powered By”"
+  value: 'https://www.chatwoot.com'
+  display_title: 'Widget Brand URL'
+  description: 'The URL that would be used in the widget under the section “Powered By”'
 - name: BRAND_NAME
-  value: "Chatwoot"
-  display_title: "Brand Name"
-  description: "The name that would be used in emails and the widget"
+  value: 'Chatwoot'
+  display_title: 'Brand Name'
+  description: 'The name that would be used in emails and the widget'
 - name: TERMS_URL
-  value: "https://www.chatwoot.com/terms-of-service"
-  display_title: "Terms URL"
-  description: "The terms of service URL displayed in Signup Page"
+  value: 'https://www.chatwoot.com/terms-of-service'
+  display_title: 'Terms URL'
+  description: 'The terms of service URL displayed in Signup Page'
 - name: PRIVACY_URL
-  value: "https://www.chatwoot.com/privacy-policy"
-  display_title: "Privacy URL"
-  description: "The privacy policy URL displayed in the app"
+  value: 'https://www.chatwoot.com/privacy-policy'
+  display_title: 'Privacy URL'
+  description: 'The privacy policy URL displayed in the app'
 - name: DISPLAY_MANIFEST
   value: true
-  display_title: "Chatwoot Metadata"
-  description: "Display default Chatwoot metadata like favicons and upgrade warnings"
+  display_title: 'Chatwoot Metadata'
+  description: 'Display default Chatwoot metadata like favicons and upgrade warnings'
   type: boolean
 # ------- End of Branding Related Config ------- #
 
 # ------- Signup & Account Related Config ------- #
 - name: ENABLE_ACCOUNT_SIGNUP
-  display_title: "Enable Account Signup"
+  display_title: 'Enable Account Signup'
   value: false
-  description: "Allow users to signup for new accounts"
+  description: 'Allow users to signup for new accounts'
   locked: false
   type: boolean
 - name: CREATE_NEW_ACCOUNT_FROM_DASHBOARD
   value: false
-  description: "Allow users to create new accounts from the dashboard"
+  description: 'Allow users to create new accounts from the dashboard'
   locked: false
 - name: HCAPTCHA_SITE_KEY
   value:
@@ -76,127 +76,127 @@
   locked: false
 - name: INSTALLATION_EVENTS_WEBHOOK_URL
   value:
-  display_title: "System events Webhook URL"
-  description: "The URL to which the system events like new accounts created will be sent"
+  display_title: 'System events Webhook URL'
+  description: 'The URL to which the system events like new accounts created will be sent'
   locked: false
 - name: WEBHOOK_TIMEOUT
   value: 5
-  display_title: "Webhook request timeout (seconds)"
-  description: "Maximum time Chatwoot waits for a webhook response before failing the request"
+  display_title: 'Webhook request timeout (seconds)'
+  description: 'Maximum time Chatwoot waits for a webhook response before failing the request'
   locked: false
 - name: DIRECT_UPLOADS_ENABLED
   type: boolean
   value: false
-  description: "Enable direct uploads to cloud storage"
+  description: 'Enable direct uploads to cloud storage'
   locked: false
 - name: MAXIMUM_FILE_UPLOAD_SIZE
   value: 40
-  display_title: "Attachment size limit (MB)"
-  description: "Maximum attachment size in MB allowed for uploads"
+  display_title: 'Attachment size limit (MB)'
+  description: 'Maximum attachment size in MB allowed for uploads'
   locked: false
 # ------- End of Account Related Config ------- #
 
 # ------- Email Related Config ------- #
 - name: MAILER_INBOUND_EMAIL_DOMAIN
-  display_title: "Inbound Email Domain"
+  display_title: 'Inbound Email Domain'
   value:
-  description: "The domain name to be used for generating conversation continuity emails (reply+id@domain.com)"
+  description: 'The domain name to be used for generating conversation continuity emails (reply+id@domain.com)'
   locked: false
 - name: MAILER_SUPPORT_EMAIL
-  display_title: "Support Email"
+  display_title: 'Support Email'
   value:
-  description: "The support email address for your installation"
+  description: 'The support email address for your installation'
   locked: false
 # ------- End of Email Related Config ------- #
 
 # ------- Facebook Channel Related Config ------- #
 - name: FB_APP_ID
-  display_title: "Facebook App ID"
+  display_title: 'Facebook App ID'
   locked: false
 - name: FB_VERIFY_TOKEN
-  display_title: "Facebook Verify Token"
-  description: "The verify token used for Facebook Messenger Webhook"
+  display_title: 'Facebook Verify Token'
+  description: 'The verify token used for Facebook Messenger Webhook'
   locked: false
   type: secret
 - name: FB_APP_SECRET
-  display_title: "Facebook App Secret"
+  display_title: 'Facebook App Secret'
   locked: false
   type: secret
 - name: IG_VERIFY_TOKEN
-  display_title: "Instagram Verify Token"
-  description: "The verify token used for Instagram Webhook"
+  display_title: 'Instagram Verify Token'
+  description: 'The verify token used for Instagram Webhook'
   locked: false
   type: secret
 - name: FACEBOOK_API_VERSION
-  display_title: "Facebook API Version"
-  description: "Configure this if you want to use a different Facebook API version. Make sure its prefixed with `v`"
-  value: "v18.0"
+  display_title: 'Facebook API Version'
+  description: 'Configure this if you want to use a different Facebook API version. Make sure its prefixed with `v`'
+  value: 'v18.0'
   locked: false
 - name: ENABLE_MESSENGER_CHANNEL_HUMAN_AGENT
-  display_title: "Enable human agent"
+  display_title: 'Enable human agent'
   value: false
   locked: false
-  description: "Enable human agent for messenger channel for longer message back period. Needs additional app approval: https://developers.facebook.com/docs/features-reference/human-agent/"
+  description: 'Enable human agent for messenger channel for longer message back period. Needs additional app approval: https://developers.facebook.com/docs/features-reference/human-agent/'
   type: boolean
 # ------- End of Facebook Channel Related Config ------- #
 
 # ------- WhatsApp Channel Related Config ------- #
 - name: WHATSAPP_APP_ID
-  display_title: "WhatsApp App ID"
-  description: "The Facebook App ID for WhatsApp Business API integration"
+  display_title: 'WhatsApp App ID'
+  description: 'The Facebook App ID for WhatsApp Business API integration'
   locked: false
 - name: WHATSAPP_CONFIGURATION_ID
-  display_title: "WhatsApp Configuration ID"
-  description: "The Configuration ID for WhatsApp Embedded Signup flow (required for embedded signup)"
+  display_title: 'WhatsApp Configuration ID'
+  description: 'The Configuration ID for WhatsApp Embedded Signup flow (required for embedded signup)'
   locked: false
 - name: WHATSAPP_APP_SECRET
-  display_title: "WhatsApp App Secret"
-  description: "The App Secret for WhatsApp Embedded Signup flow (required for embedded signup)"
+  display_title: 'WhatsApp App Secret'
+  description: 'The App Secret for WhatsApp Embedded Signup flow (required for embedded signup)'
   locked: false
 - name: WHATSAPP_API_VERSION
-  display_title: "WhatsApp API Version"
-  description: "Configure this if you want to use a different WhatsApp API version. Make sure its prefixed with `v`"
-  value: "v22.0"
+  display_title: 'WhatsApp API Version'
+  description: 'Configure this if you want to use a different WhatsApp API version. Make sure its prefixed with `v`'
+  value: 'v22.0'
   locked: false
 # ------- End of WhatsApp Channel Related Config ------- #
 
 # MARK: Microsoft Email Channel Config
 - name: AZURE_APP_ID
-  display_title: "Azure App ID"
-  description: "The App ID that will be used to authenticate with customer Microsoft accounts. Find more details on setting up Azure here: https://chwt.app/dev/ms"
+  display_title: 'Azure App ID'
+  description: 'The App ID that will be used to authenticate with customer Microsoft accounts. Find more details on setting up Azure here: https://chwt.app/dev/ms'
   locked: false
 - name: AZURE_APP_SECRET
-  display_title: "Azure App Secret"
+  display_title: 'Azure App Secret'
   locked: false
   type: secret
 # End of Microsoft Email Channel Config
 
 # MARK: Captain Config
 - name: CAPTAIN_OPEN_AI_API_KEY
-  display_title: "OpenAI API Key"
-  description: "The API key used to authenticate requests to OpenAI services for Captain AI."
+  display_title: 'OpenAI API Key'
+  description: 'The API key used to authenticate requests to OpenAI services for Captain AI.'
   locked: false
   type: secret
 - name: CAPTAIN_OPEN_AI_MODEL
-  display_title: "OpenAI Model"
-  description: "The OpenAI model configured for use in Captain AI. Default: gpt-4.1-mini"
+  display_title: 'OpenAI Model'
+  description: 'The OpenAI model configured for use in Captain AI. Default: gpt-4o-mini'
   locked: false
 - name: CAPTAIN_OPEN_AI_ENDPOINT
-  display_title: "OpenAI API Endpoint (optional)"
-  description: "The OpenAI endpoint configured for use in Captain AI. Default: https://api.openai.com/"
+  display_title: 'OpenAI API Endpoint (optional)'
+  description: 'The OpenAI endpoint configured for use in Captain AI. Default: https://api.openai.com/'
   locked: false
 - name: CAPTAIN_EMBEDDING_MODEL
-  display_title: "Embedding Model (optional)"
-  description: "The embedding model configured for use in Captain AI. Default: text-embedding-3-small"
+  display_title: 'Embedding Model (optional)'
+  description: 'The embedding model configured for use in Captain AI. Default: text-embedding-3-small'
   locked: false
 - name: CAPTAIN_FIRECRAWL_API_KEY
-  display_title: "FireCrawl API Key (optional)"
-  description: "The FireCrawl API key for the Captain AI service"
+  display_title: 'FireCrawl API Key (optional)'
+  description: 'The FireCrawl API key for the Captain AI service'
   locked: false
   type: secret
 - name: CAPTAIN_CLOUD_PLAN_LIMITS
-  display_title: "Captain Cloud Plan Limits"
-  description: "The limits for the Captain AI service for different plans"
+  display_title: 'Captain Cloud Plan Limits'
+  description: 'The limits for the Captain AI service for different plans'
   value:
   type: code
 # End of Captain Config
@@ -204,65 +204,65 @@
 # ------- Chatwoot Internal Config for Cloud ----#
 - name: CHATWOOT_INBOX_TOKEN
   value:
-  display_title: "Inbox Token"
-  description: "The Chatwoot Inbox Token for Contact Support in Cloud"
+  display_title: 'Inbox Token'
+  description: 'The Chatwoot Inbox Token for Contact Support in Cloud'
   locked: false
   type: secret
 - name: CHATWOOT_INBOX_HMAC_KEY
   value:
-  display_title: "Inbox HMAC Key"
-  description: "The Chatwoot Inbox HMAC Key for Contact Support in Cloud"
+  display_title: 'Inbox HMAC Key'
+  description: 'The Chatwoot Inbox HMAC Key for Contact Support in Cloud'
   locked: false
   type: secret
 - name: CHATWOOT_CLOUD_PLANS
-  display_title: "Cloud Plans"
+  display_title: 'Cloud Plans'
   value:
-  description: "Config to store stripe plans for cloud"
+  description: 'Config to store stripe plans for cloud'
 - name: CHATWOOT_CLOUD_PLAN_FEATURES
-  display_title: "Planwise Features List"
+  display_title: 'Planwise Features List'
   value:
-  description: "Config to features and their associated plans"
+  description: 'Config to features and their associated plans'
 - name: DEPLOYMENT_ENV
   value: self-hosted
-  description: "The deployment environment of the installation, to differentiate between Chatwoot cloud and self-hosted"
+  description: 'The deployment environment of the installation, to differentiate between Chatwoot cloud and self-hosted'
 - name: ANALYTICS_TOKEN
   value:
-  display_title: "Analytics Token"
-  description: "The PostHog analytics token for Chatwoot cloud"
+  display_title: 'Analytics Token'
+  description: 'The PostHog analytics token for Chatwoot cloud'
   type: secret
 - name: CLEARBIT_API_KEY
   value:
-  display_title: "Clearbit API Key"
-  description: "This API key is used for onboarding the users, to pre-fill account data."
+  display_title: 'Clearbit API Key'
+  description: 'This API key is used for onboarding the users, to pre-fill account data.'
   type: secret
 - name: DASHBOARD_SCRIPTS
   value:
-  display_title: "Dashboard Scripts"
-  description: "Scripts are loaded as the last item in the <body> tag"
+  display_title: 'Dashboard Scripts'
+  description: 'Scripts are loaded as the last item in the <body> tag'
   type: code
 - name: BLOCKED_EMAIL_DOMAINS
   value:
-  display_title: "Blocked Email Domains"
-  description: "Add a domain per line to block them from signing up, accepts Regex"
+  display_title: 'Blocked Email Domains'
+  description: 'Add a domain per line to block them from signing up, accepts Regex'
   type: code
 - name: SKIP_INCOMING_BCC_PROCESSING
   value:
-  display_title: "Skip BCC Processing For"
-  description: "Comma-separated list of account IDs that should be skipped from incoming BCC processing"
+  display_title: 'Skip BCC Processing For'
+  description: 'Comma-separated list of account IDs that should be skipped from incoming BCC processing'
 - name: INACTIVE_WHATSAPP_NUMBERS
-  value: ""
-  display_title: "Inactive WhatsApp Numbers"
-  description: "Comma-separated list of WhatsApp numbers that should be rejected with a 422 error"
+  value: ''
+  display_title: 'Inactive WhatsApp Numbers'
+  description: 'Comma-separated list of WhatsApp numbers that should be rejected with a 422 error'
   type: code
 # ------- End of Chatwoot Internal Config for Cloud ----#
 
 # ------- Chatwoot Internal Config for Self Hosted ----#
 - name: INSTALLATION_PRICING_PLAN
-  value: "community"
-  description: "The pricing plan for the installation, retrieved from the billing API"
+  value: 'community'
+  description: 'The pricing plan for the installation, retrieved from the billing API'
 - name: INSTALLATION_PRICING_PLAN_QUANTITY
   value: 0
-  description: "The number of licenses purchased for the installation, retrieved from the billing API"
+  description: 'The number of licenses purchased for the installation, retrieved from the billing API'
 - name: CHATWOOT_SUPPORT_WEBSITE_TOKEN
   value:
   description: 'The Chatwoot website token, used to identify the Chatwoot inbox and display the "Contact Support" option on the billing page'
@@ -272,7 +272,7 @@
   description: 'The Chatwoot script base URL, to display the "Contact Support" option on the billing page'
 - name: CHATWOOT_SUPPORT_IDENTIFIER_HASH
   value:
-  description: "The Chatwoot identifier hash, to validate the contact in the live chat window."
+  description: 'The Chatwoot identifier hash, to validate the contact in the live chat window.'
   type: secret
 - name: ACCOUNT_SECURITY_NOTIFICATION_WEBHOOK_URL
   display_title: Webhook URL to post security analysis
@@ -282,221 +282,221 @@
 
 # ------- Compliance Related Config ----#
 - name: CHATWOOT_INSTANCE_ADMIN_EMAIL
-  display_title: "Instance Admin Email"
+  display_title: 'Instance Admin Email'
   value:
-  description: "The email of the instance administrator to receive compliance-related notifications"
+  description: 'The email of the instance administrator to receive compliance-related notifications'
   locked: false
 # ------- End of Compliance Related Config ----#
 
 ## ------ Configs added for enterprise clients ------ ##
 - name: API_CHANNEL_NAME
   value:
-  description: "Custom name for the API channel"
+  description: 'Custom name for the API channel'
 - name: API_CHANNEL_THUMBNAIL
   value:
-  description: "Custom thumbnail for the API channel"
+  description: 'Custom thumbnail for the API channel'
 - name: LOGOUT_REDIRECT_LINK
   value: /app/login
   locked: false
-  description: "Redirect to a different link after logout"
+  description: 'Redirect to a different link after logout'
 - name: DISABLE_USER_PROFILE_UPDATE
   value: false
   locked: false
-  description: "Disable rendering profile update page for users"
+  description: 'Disable rendering profile update page for users'
 ## ------ End of Configs added for enterprise clients ------ ##
 
 ## ------ Configs added for FCM v1 notifications ------ ##
 - name: FIREBASE_PROJECT_ID
-  display_title: "Firebase Project ID"
+  display_title: 'Firebase Project ID'
   value:
   locked: false
-  description: "Firebase project ID"
+  description: 'Firebase project ID'
 - name: FIREBASE_CREDENTIALS
-  display_title: "Firebase Credentials"
+  display_title: 'Firebase Credentials'
   value:
   locked: false
   type: secret
-  description: "Contents on your firebase credentials json file"
+  description: 'Contents on your firebase credentials json file'
 ## ------ End of Configs added for FCM v1 notifications ------ ##
 
 ## ------ Configs added for Linear ------ ##
 - name: LINEAR_CLIENT_ID
-  display_title: "Linear Client ID"
+  display_title: 'Linear Client ID'
   value:
   locked: false
-  description: "Linear client ID"
+  description: 'Linear client ID'
 - name: LINEAR_CLIENT_SECRET
-  display_title: "Linear Client Secret"
+  display_title: 'Linear Client Secret'
   value:
   locked: false
-  description: "Linear client secret"
+  description: 'Linear client secret'
   type: secret
 ## ------ End of Configs added for Linear ------ ##
 
 ## ------ Configs added for Notion ------ ##
 - name: NOTION_CLIENT_ID
-  display_title: "Notion Client ID"
+  display_title: 'Notion Client ID'
   value:
   locked: false
-  description: "Notion client ID"
+  description: 'Notion client ID'
 - name: NOTION_CLIENT_SECRET
-  display_title: "Notion Client Secret"
+  display_title: 'Notion Client Secret'
   value:
   locked: false
-  description: "Notion client secret"
+  description: 'Notion client secret'
   type: secret
 - name: NOTION_VERSION
-  display_title: "Notion Version"
-  value: "2022-06-28"
+  display_title: 'Notion Version'
+  value: '2022-06-28'
   locked: false
-  description: "Notion version"
+  description: 'Notion version'
 ## ------ End of Configs added for Notion ------ ##
 
 ## ------ Configs added for Slack ------ ##
 - name: SLACK_CLIENT_ID
-  display_title: "Slack Client ID"
+  display_title: 'Slack Client ID'
   value:
   locked: false
-  description: "Slack client ID"
+  description: 'Slack client ID'
 - name: SLACK_CLIENT_SECRET
-  display_title: "Slack Client Secret"
+  display_title: 'Slack Client Secret'
   value:
   locked: false
-  description: "Slack client secret"
+  description: 'Slack client secret'
   type: secret
 ## ------ End of Configs added for Slack ------ ##
 
 # ------- Shopify Integration Config ------- #
 - name: SHOPIFY_CLIENT_ID
-  display_title: "Shopify Client ID"
-  description: "The Client ID (API Key) from your Shopify Partner account"
+  display_title: 'Shopify Client ID'
+  description: 'The Client ID (API Key) from your Shopify Partner account'
   locked: false
   type: secret
 - name: SHOPIFY_CLIENT_SECRET
-  display_title: "Shopify Client Secret"
-  description: "The Client Secret (API Secret Key) from your Shopify Partner account"
+  display_title: 'Shopify Client Secret'
+  description: 'The Client Secret (API Secret Key) from your Shopify Partner account'
   locked: false
   type: secret
 # ------- End of Shopify Related Config ------- #
 
 # ------- Instagram Channel Related Config ------- #
 - name: INSTAGRAM_APP_ID
-  display_title: "Instagram App ID"
+  display_title: 'Instagram App ID'
   locked: false
 - name: INSTAGRAM_APP_SECRET
-  display_title: "Instagram App Secret"
-  description: "The App Secret used for Instagram authentication"
+  display_title: 'Instagram App Secret'
+  description: 'The App Secret used for Instagram authentication'
   locked: false
   type: secret
 - name: INSTAGRAM_VERIFY_TOKEN
-  display_title: "Instagram Verify Token"
-  description: "The verify token used for Instagram Webhook"
+  display_title: 'Instagram Verify Token'
+  description: 'The verify token used for Instagram Webhook'
   locked: false
   type: secret
 - name: ENABLE_INSTAGRAM_CHANNEL_HUMAN_AGENT
-  display_title: "Enable human agent for instagram channel"
+  display_title: 'Enable human agent for instagram channel'
   value: false
   locked: false
-  description: "Enable human agent for instagram channel for longer message back period. Needs additional app approval: https://developers.facebook.com/docs/features-reference/human-agent/"
+  description: 'Enable human agent for instagram channel for longer message back period. Needs additional app approval: https://developers.facebook.com/docs/features-reference/human-agent/'
   type: boolean
 - name: INSTAGRAM_API_VERSION
-  display_title: "Instagram API Version"
-  description: "Configure this if you want to use a different Instagram API version. Make sure its prefixed with `v`"
-  value: "v22.0"
+  display_title: 'Instagram API Version'
+  description: 'Configure this if you want to use a different Instagram API version. Make sure its prefixed with `v`'
+  value: 'v22.0'
   locked: true
 # ------- End of Instagram Channel Related Config ------- #
 
 # ------- OG Image Related Config ------- #
 - name: OG_IMAGE_CDN_URL
-  display_title: "OG Image CDN URL"
-  description: "The CDN URL for serving OG images"
-  value: ""
+  display_title: 'OG Image CDN URL'
+  description: 'The CDN URL for serving OG images'
+  value: ''
   locked: false
 - name: OG_IMAGE_CLIENT_REF
-  display_title: "OG Image Client Reference"
-  description: "Token used to block unauthorized access to OG images"
-  value: ""
+  display_title: 'OG Image Client Reference'
+  description: 'Token used to block unauthorized access to OG images'
+  value: ''
   locked: false
   type: secret
 # ------- End of OG Image Related Config ------- #
 
 ## ------ Configs added for Google OAuth ------ ##
 - name: GOOGLE_OAUTH_CLIENT_ID
-  display_title: "Google OAuth Client ID"
+  display_title: 'Google OAuth Client ID'
   value:
   locked: false
-  description: "Google OAuth Client ID for email authentication"
+  description: 'Google OAuth Client ID for email authentication'
 - name: GOOGLE_OAUTH_CLIENT_SECRET
-  display_title: "Google OAuth Client Secret"
+  display_title: 'Google OAuth Client Secret'
   value:
   locked: false
-  description: "Google OAuth Client Secret for email authentication"
+  description: 'Google OAuth Client Secret for email authentication'
   type: secret
 - name: GOOGLE_OAUTH_REDIRECT_URI
-  display_title: "Google OAuth Redirect URI"
+  display_title: 'Google OAuth Redirect URI'
   value:
   locked: false
-  description: "The redirect URI configured in your Google OAuth app"
+  description: 'The redirect URI configured in your Google OAuth app'
 - name: ENABLE_GOOGLE_OAUTH_LOGIN
-  display_title: "Enable Google OAuth login"
+  display_title: 'Enable Google OAuth login'
   value: true
   locked: false
-  description: "Show Google OAuth as a login option when credentials are configured"
+  description: 'Show Google OAuth as a login option when credentials are configured'
   type: boolean
 ## ------ End of Configs added for Google OAuth ------ ##
 
 ## ------ Configs added for SAML SSO ------ ##
 - name: ENABLE_SAML_SSO_LOGIN
-  display_title: "Enable SAML SSO login"
+  display_title: 'Enable SAML SSO login'
   value: true
   locked: false
-  description: "Show SAML SSO as a login option. Cannot be disabled if any users are using SAML authentication."
+  description: 'Show SAML SSO as a login option. Cannot be disabled if any users are using SAML authentication.'
   type: boolean
 ## ------ End of Configs added for SAML SSO ------ ##
 
 ## ------ Configs added for Cloudflare ------ ##
 - name: CLOUDFLARE_API_KEY
-  display_title: "Cloudflare API Key"
+  display_title: 'Cloudflare API Key'
   value:
   locked: false
-  description: "API key for Cloudflare account authentication"
+  description: 'API key for Cloudflare account authentication'
   type: secret
 - name: CLOUDFLARE_ZONE_ID
-  display_title: "Cloudflare Zone ID"
+  display_title: 'Cloudflare Zone ID'
   value:
   locked: false
-  description: "Zone ID for the Cloudflare domain"
+  description: 'Zone ID for the Cloudflare domain'
 ## ------ End of Configs added for Cloudflare ------ ##
 
 ## ------ Customizations for Customers ------ ##
 - name: WIDGET_TOKEN_EXPIRY
-  display_title: "Widget Token Expiry"
+  display_title: 'Widget Token Expiry'
   value: 180
   locked: false
-  description: "Token expiry in days"
+  description: 'Token expiry in days'
 ## ------ End of Customizations for Customers ------ ##
 
 ## ----- LLM Observability ---- ##
 - name: OTEL_PROVIDER
-  display_title: "OpenTelemetry Provider"
-  description: "LLM observability provider (langfuse, langsmith, etc.)"
-  value: ""
+  display_title: 'OpenTelemetry Provider'
+  description: 'LLM observability provider (langfuse, langsmith, etc.)'
+  value: ''
   locked: false
 - name: LANGFUSE_PUBLIC_KEY
-  display_title: "Langfuse Public Key"
-  description: "Public key for Langfuse authentication"
-  value: ""
+  display_title: 'Langfuse Public Key'
+  description: 'Public key for Langfuse authentication'
+  value: ''
   locked: false
   type: secret
 - name: LANGFUSE_SECRET_KEY
-  display_title: "Langfuse Secret Key"
-  description: "Secret key for Langfuse authentication"
-  value: ""
+  display_title: 'Langfuse Secret Key'
+  description: 'Secret key for Langfuse authentication'
+  value: ''
   locked: false
   type: secret
 - name: LANGFUSE_BASE_URL
-  display_title: "Langfuse Base URL"
-  description: "Langfuse endpoint (US: https://us.cloud.langfuse.com, EU: https://cloud.langfuse.com)"
-  value: "https://us.cloud.langfuse.com"
+  display_title: 'Langfuse Base URL'
+  description: 'Langfuse endpoint (US: https://us.cloud.langfuse.com, EU: https://cloud.langfuse.com)'
+  value: 'https://us.cloud.langfuse.com'
   locked: false
 ## ---- End of LLM Observability ---- ##

config/llm.yml

@@ -1,54 +0,0 @@
-providers:
-  openai:
-    display_name: "OpenAI"
-    logo: openai.png
-
-models:
-  gpt-4.1:
-    provider: openai
-    display_name: "GPT-4.1"
-    credit_multiplier: 0.5
-  gpt-4.1-mini:
-    provider: openai
-    display_name: "GPT-4.1 Mini"
-    credit_multiplier: 0.3
-  gpt-4.1-nano:
-    provider: openai
-    display_name: "GPT-4.1 Nano"
-    credit_multiplier: 0.1
-  gpt-5:
-    provider: openai
-    display_name: "GPT-5"
-    credit_multiplier: 1
-  gpt-5.1:
-    provider: openai
-    display_name: "GPT-5.1"
-    credit_multiplier: 1
-  gpt-5-mini:
-    provider: openai
-    display_name: "GPT-5 Mini"
-    credit_multiplier: 0.8
-  gpt-5-nano:
-    provider: openai
-    display_name: "GPT-5 Nano"
-    credit_multiplier: 0.3
-  gpt-5.2:
-    provider: openai
-    display_name: "GPT-5.2"
-    credit_multiplier: 1
-
-features:
-  editor:
-    models:
-      [gpt-4.1-mini, gpt-4.1-nano, gpt-5-mini, gpt-4.1, gpt-5, gpt-5.1, gpt-5.2]
-    default: gpt-5-mini
-  assistant:
-    models: [gpt-5-mini, gpt-4.1, gpt-5, gpt-5.1, gpt-5.2]
-    default: gpt-5-mini
-  copilot:
-    models: [gpt-5-mini, gpt-4.1, gpt-5, gpt-5.1, gpt-5.2]
-    default: gpt-5-mini
-  label_suggestion:
-    models: [gpt-4.1-nano, gpt-4.1-mini, gpt-5-mini]
-    default: gpt-4.1-nano
-# add deprecation_map later

config/routes.rb

@@ -52,7 +52,6 @@ Rails.application.routes.draw do
             post :bulk_create, on: :collection
           end
           namespace :captain do
-            resource :config, only: [:show], controller: 'config'
             resources :assistants do
               member do
                 post :playground

enterprise/app/jobs/captain/conversation/response_builder_job.rb

@@ -87,15 +87,10 @@ class Captain::Conversation::ResponseBuilderJob < ApplicationJob
       I18n.with_locale(@assistant.account.locale) do
         create_handoff_message
         @conversation.bot_handoff!
-        send_out_of_office_message_if_applicable
       end
     end
   end
 
-  def send_out_of_office_message_if_applicable
-    ::MessageTemplates::Template::OutOfOffice.perform_if_applicable(@conversation)
-  end
-
   def create_handoff_message
     create_outgoing_message(
       @assistant.config['handoff_message'].presence || I18n.t('conversations.captain.handoff')

enterprise/app/services/enterprise/message_templates/hook_execution_service.rb

@@ -9,24 +9,6 @@ module Enterprise::MessageTemplates::HookExecutionService
     schedule_captain_response
   end
 
-  def should_send_greeting?
-    return false if captain_handling_conversation?
-
-    super
-  end
-
-  def should_send_out_of_office_message?
-    return false if captain_handling_conversation?
-
-    super
-  end
-
-  def should_send_email_collect?
-    return false if captain_handling_conversation?
-
-    super
-  end
-
   private
 
   def schedule_captain_response
@@ -64,14 +46,5 @@ module Enterprise::MessageTemplates::HookExecutionService
       content: 'Transferring to another agent for further assistance.'
     )
     conversation.bot_handoff!
-    send_out_of_office_message_after_handoff
-  end
-
-  def send_out_of_office_message_after_handoff
-    ::MessageTemplates::Template::OutOfOffice.perform_if_applicable(conversation)
-  end
-
-  def captain_handling_conversation?
-    conversation.pending? && inbox.respond_to?(:captain_assistant) && inbox.captain_assistant.present?
   end
 end

enterprise/app/services/llm/legacy_base_open_ai_service.rb

@@ -7,7 +7,7 @@
 #
 # For all other LLM operations, use Llm::BaseAiService with RubyLLM instead.
 class Llm::LegacyBaseOpenAiService
-  DEFAULT_MODEL = 'gpt-4.1-mini'
+  DEFAULT_MODEL = 'gpt-4o-mini'
 
   attr_reader :client, :model
 

enterprise/lib/captain/tools/handoff_tool.rb

@@ -36,13 +36,6 @@ class Captain::Tools::HandoffTool < Captain::Tools::BasePublicTool
 
     # Trigger the bot handoff (sets status to open + dispatches events)
     conversation.bot_handoff!
-
-    # Send out of office message if applicable (since template messages were suppressed while Captain was handling)
-    send_out_of_office_message_if_applicable(conversation)
-  end
-
-  def send_out_of_office_message_if_applicable(conversation)
-    ::MessageTemplates::Template::OutOfOffice.perform_if_applicable(conversation)
   end
 
   # TODO: Future enhancement - Add team assignment capability

enterprise/lib/enterprise/integrations/openai_processor_service.rb

@@ -1,6 +1,6 @@
 module Enterprise::Integrations::OpenaiProcessorService
-  ALLOWED_EVENT_NAMES = %w[rephrase summarize reply_suggestion label_suggestion fix_spelling_grammar shorten expand
-                           make_friendly make_formal simplify].freeze
+  ALLOWED_EVENT_NAMES = %w[summarize reply_suggestion label_suggestion fix_spelling_grammar improve
+                           make_friendly make_formal casual professional confident straightforward].freeze
   CACHEABLE_EVENTS = %w[label_suggestion].freeze
 
   def label_suggestion_message

lib/integrations/llm_base_service.rb

@@ -7,7 +7,8 @@ class Integrations::LlmBaseService
   # 120000 * 4 = 480,000 characters (rounding off downwards to 400,000 to be safe)
   TOKEN_LIMIT = 400_000
   GPT_MODEL = Llm::Config::DEFAULT_MODEL
-  ALLOWED_EVENT_NAMES = %w[rephrase summarize reply_suggestion fix_spelling_grammar shorten expand make_friendly make_formal simplify].freeze
+  ALLOWED_EVENT_NAMES = %w[summarize reply_suggestion fix_spelling_grammar casual professional make_friendly make_formal confident
+                           straightforward improve].freeze
   CACHEABLE_EVENTS = %w[].freeze
 
   pattr_initialize [:hook!, :event!]

lib/integrations/openai/openai_prompts/improve.liquid

@@ -0,0 +1,29 @@
+You are an AI writing assistant integrated into Chatwoot, an omnichannel customer support platform.
+
+{% if selection -%}
+# Task
+Improve ONLY the selected portion of the message. Return the COMPLETE message with the improved selection seamlessly integrated. Keep all other parts exactly as they are.
+
+{% endif -%}
+{% if tone_instruction -%}
+# Tone
+Apply the following tone to {% if selection %}the selected portion{% else %}the message{% endif %}:
+<tone_instruction>
+{{ tone_instruction }}
+</tone_instruction>
+
+{% endif -%}
+{% unless tone_instruction or selection -%}
+# Task
+Improve the message for clarity, grammar, spelling, and natural flow while maintaining the original tone and intent.
+
+{% endunless -%}
+# Guidelines
+- Preserve the core meaning and all important information
+- Keep the message concise and appropriate for customer support
+- Do not add information that wasn't in the original
+- Do not remove critical details or instructions
+- Reply in the same language as the original message
+
+Output only the final improved message without any preamble, tags or explanation.
+

lib/integrations/openai/openai_prompts/tone_rewrite.txt

@@ -0,0 +1,19 @@
+You are an AI writing assistant integrated into Chatwoot, an omnichannel customer support platform. Your task is to rewrite customer support message to match a specific tone while preserving the original meaning and intent.
+
+Here is the tone to apply to the message you will receive:
+<tone_instruction>
+%s
+</tone_instruction>
+
+Your task is to rewrite the message according to the specified tone instructions.
+
+Important guidelines:
+- Preserve the core meaning and all important information from the original message
+- Keep the rewritten message concise and appropriate for customer support
+- Maintain helpfulness and respect regardless of tone
+- Do not add information that wasn't in the original message
+- Do not remove critical details or instructions
+- Ensure that the reply should be in user language.
+
+Output only the rewritten message without any preamble, tags or explanation.
+

lib/integrations/openai/processor_service.rb

@@ -1,5 +1,4 @@
 class Integrations::Openai::ProcessorService < Integrations::LlmBaseService
-  AGENT_INSTRUCTION = 'You are a helpful support agent.'.freeze
   LANGUAGE_INSTRUCTION = 'Ensure that the reply should be in user language.'.freeze
   def reply_suggestion_message
     make_api_call(reply_suggestion_body)
@@ -9,39 +8,50 @@ class Integrations::Openai::ProcessorService < Integrations::LlmBaseService
     make_api_call(summarize_body)
   end
 
-  def rephrase_message
-    make_api_call(build_api_call_body("#{AGENT_INSTRUCTION} Please rephrase the following response. " \
-                                      "#{LANGUAGE_INSTRUCTION}"))
+  def confident_message
+    tone_instruction = determine_tone_instruction('confident')
+    make_api_call(build_api_call_body(tone_rewrite_prompt(tone_instruction)))
   end
 
   def fix_spelling_grammar_message
-    make_api_call(build_api_call_body("#{AGENT_INSTRUCTION} Please fix the spelling and grammar of the following response. " \
+    make_api_call(build_api_call_body('Please fix the spelling and grammar of the following response. ' \
                                       "#{LANGUAGE_INSTRUCTION}"))
   end
 
-  def shorten_message
-    make_api_call(build_api_call_body("#{AGENT_INSTRUCTION} Please shorten the following response. " \
-                                      "#{LANGUAGE_INSTRUCTION}"))
+  def straightforward_message
+    tone_instruction = determine_tone_instruction('straightforward')
+    make_api_call(build_api_call_body(tone_rewrite_prompt(tone_instruction)))
   end
 
-  def expand_message
-    make_api_call(build_api_call_body("#{AGENT_INSTRUCTION} Please expand the following response. " \
-                                      "#{LANGUAGE_INSTRUCTION}"))
+  def casual_message
+    tone_instruction = determine_tone_instruction('casual')
+    make_api_call(build_api_call_body(tone_rewrite_prompt(tone_instruction)))
   end
 
   def make_friendly_message
-    make_api_call(build_api_call_body("#{AGENT_INSTRUCTION} Please make the following response more friendly. " \
-                                      "#{LANGUAGE_INSTRUCTION}"))
+    tone_instruction = determine_tone_instruction('friendly')
+    make_api_call(build_api_call_body(tone_rewrite_prompt(tone_instruction)))
   end
 
   def make_formal_message
-    make_api_call(build_api_call_body("#{AGENT_INSTRUCTION} Please make the following response more formal. " \
-                                      "#{LANGUAGE_INSTRUCTION}"))
+    tone_instruction = determine_tone_instruction('formal')
+    make_api_call(build_api_call_body(tone_rewrite_prompt(tone_instruction)))
   end
 
-  def simplify_message
-    make_api_call(build_api_call_body("#{AGENT_INSTRUCTION} Please simplify the following response. " \
-                                      "#{LANGUAGE_INSTRUCTION}"))
+  def professional_message
+    tone_instruction = determine_tone_instruction('professional')
+    make_api_call(build_api_call_body(tone_rewrite_prompt(tone_instruction)))
+  end
+
+  def improve_message
+    content = event['data']['content']
+    selection = event['data']['selection'].presence
+    tone = event['data']['tone'].presence
+
+    system_prompt = improve_prompt(selection, tone)
+    user_content = selection ? improve_user_content(content, selection) : content
+
+    make_api_call(build_api_call_body(system_prompt, user_content))
   end
 
   private
@@ -51,6 +61,25 @@ class Integrations::Openai::ProcessorService < Integrations::LlmBaseService
     Rails.root.join(path, "#{file_name}.txt").read
   end
 
+  def tone_rewrite_prompt(tone_instruction)
+    format(prompt_from_file('tone_rewrite'), tone_instruction)
+  end
+
+  def improve_prompt(selection, tone)
+    tone_instruction = determine_tone_instruction(tone) if tone.present?
+    render_liquid_prompt('improve', { selection: selection, tone_instruction: tone_instruction })
+  end
+
+  def improve_user_content(content, selection)
+    "Full message:\n#{content}\n\nSelected portion to improve:\n#{selection}"
+  end
+
+  def render_liquid_prompt(template_name, context = {})
+    template_path = Rails.root.join('lib/integrations/openai/openai_prompts', "#{template_name}.liquid")
+    template = Liquid::Template.parse(template_path.read)
+    template.render(context.deep_stringify_keys)
+  end
+
   def build_api_call_body(system_content, user_content = event['data']['content'])
     {
       model: GPT_MODEL,
@@ -133,6 +162,26 @@ class Integrations::Openai::ProcessorService < Integrations::LlmBaseService
       ].concat(conversation_messages(in_array_format: true))
     }.to_json
   end
+
+  def determine_tone_instruction(tone)
+    case tone
+    when 'friendly'
+      'Warm, approachable, and personable. Use conversational language, positive words, and show empathy. ' \
+      'May include phrases like \"Happy to help!\" or \"I\'d be glad to...\"'
+    when 'confident'
+      'Assertive and assured. Use definitive language, avoid hedging words like \"maybe\" or \"I think\". ' \
+      'Be direct and authoritative while remaining helpful.'
+    when 'straightforward'
+      'Clear, direct, and to-the-point. Remove unnecessary words, get straight to the information or solution. No fluff or extra pleasantries.'
+    when 'casual'
+      'Relaxed and informal. Use contractions, simpler words, and a conversational style. Friendly but less formal than professional tone.'
+    when 'professional'
+      'Formal, polished, and business-appropriate. Use complete sentences, proper grammar, ' \
+      'and maintain respectful distance. Avoid slang or overly casual language.'
+    else
+      determine_tone_instruction('friendly')
+    end
+  end
 end
 
 Integrations::Openai::ProcessorService.prepend_mod_with('Integrations::OpenaiProcessorService')

lib/llm/config.rb

@@ -1,7 +1,7 @@
 require 'ruby_llm'
 
 module Llm::Config
-  DEFAULT_MODEL = 'gpt-4.1-mini'.freeze
+  DEFAULT_MODEL = 'gpt-4o-mini'.freeze
   class << self
     def initialized?
       @initialized ||= false

lib/llm/config_service.rb

@@ -1,80 +0,0 @@
-# frozen_string_literal: true
-
-module Llm::ConfigService
-  CONFIG_PATH = Rails.root.join('config/llm.yml').freeze
-
-  class << self
-    def config
-      @config ||= load_config
-    end
-
-    def reload!
-      @config = load_config
-    end
-
-    %w[providers models features].each do |key|
-      define_method(key) do
-        config[key] || {}
-      end
-    end
-
-    def models_for_feature(feature_key)
-      features.dig(feature_key.to_s, 'models') || []
-    end
-
-    def default_model_for_feature(feature_key)
-      features.dig(feature_key.to_s, 'default')
-    end
-
-    def model_info(model_name)
-      models[model_name.to_s]
-    end
-
-    def provider_info(provider_name)
-      providers[provider_name.to_s]
-    end
-
-    def feature_keys
-      features.keys
-    end
-
-    def valid_model_for_feature?(feature_key, model_name)
-      allowed_models = models_for_feature(feature_key)
-      allowed_models.include?(model_name.to_s)
-    end
-
-    def feature_config(feature_key)
-      feature = features[feature_key.to_s]
-      return nil unless feature
-
-      {
-        models: feature['models'].filter_map do |model_name|
-          model = models[model_name]
-          next nil unless model
-
-          {
-            id: model_name,
-            display_name: model['display_name'],
-            provider: model['provider'],
-            credit_multiplier: model['credit_multiplier']
-          }
-        end,
-        default: feature['default']
-      }
-    end
-
-    def all_features_config
-      features.keys.index_with do |feature_key|
-        feature_config(feature_key)
-      end
-    end
-
-    private
-
-    def load_config
-      return {} unless File.exist?(CONFIG_PATH)
-
-      YAML.load_file(CONFIG_PATH) || {}
-    end
-  end
-end

spec/controllers/api/v1/accounts/captain/config_controller_spec.rb

@@ -1,50 +0,0 @@
-require 'rails_helper'
-
-RSpec.describe 'Api::V1::Accounts::Captain::Config', type: :request do
-  let(:account) { create(:account) }
-  let(:admin) { create(:user, account: account, role: :administrator) }
-  let(:agent) { create(:user, account: account, role: :agent) }
-
-  def json_response
-    JSON.parse(response.body, symbolize_names: true)
-  end
-
-  describe 'GET /api/v1/accounts/{account.id}/captain/config' do
-    context 'when it is an unauthenticated user' do
-      it 'returns unauthorized' do
-        get "/api/v1/accounts/#{account.id}/captain/config",
-            as: :json
-
-        expect(response).to have_http_status(:unauthorized)
-      end
-    end
-
-    context 'when it is an agent' do
-      it 'returns available AI model options for each feature' do
-        get "/api/v1/accounts/#{account.id}/captain/config",
-            headers: agent.create_new_auth_token,
-            as: :json
-
-        expect(response).to have_http_status(:success)
-
-        %w[editor assistant copilot label_suggestion].each do |feature|
-          expect(json_response.dig(:features, feature.to_sym, :models)).to be_present
-          expect(json_response.dig(:features, feature.to_sym, :default)).to be_present
-        end
-      end
-    end
-
-    context 'when it is an admin' do
-      it 'returns providers, models, and features configuration' do
-        get "/api/v1/accounts/#{account.id}/captain/config",
-            headers: admin.create_new_auth_token,
-            as: :json
-
-        expect(response).to have_http_status(:success)
-        expect(json_response).to have_key(:providers)
-        expect(json_response).to have_key(:models)
-        expect(json_response).to have_key(:features)
-      end
-    end
-  end
-end

spec/enterprise/jobs/captain/conversation/response_builder_job_spec.rb

@@ -229,106 +229,4 @@ RSpec.describe Captain::Conversation::ResponseBuilderJob, type: :job do
       expect(described_class::MAX_MESSAGE_LENGTH).to eq(10_000)
     end
   end
-
-  describe 'out of office message after handoff' do
-    let(:conversation) { create(:conversation, inbox: inbox, account: account, status: :pending) }
-    let(:mock_llm_chat_service) { instance_double(Captain::Llm::AssistantChatService) }
-
-    before do
-      create(:message, conversation: conversation, content: 'Hello', message_type: :incoming)
-      allow(Captain::Llm::AssistantChatService).to receive(:new).and_return(mock_llm_chat_service)
-      allow(account).to receive(:feature_enabled?).and_return(false)
-      allow(account).to receive(:feature_enabled?).with('captain_integration_v2').and_return(false)
-    end
-
-    context 'when handoff occurs outside business hours' do
-      before do
-        inbox.update!(
-          working_hours_enabled: true,
-          out_of_office_message: 'We are currently closed. Please leave your email.'
-        )
-        inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-          closed_all_day: true,
-          open_all_day: false
-        )
-        allow(mock_llm_chat_service).to receive(:generate_response).and_return({ 'response' => 'conversation_handoff' })
-      end
-
-      it 'sends out of office message after handoff' do
-        expect do
-          described_class.perform_now(conversation, assistant)
-        end.to change { conversation.messages.template.count }.by(1)
-
-        expect(conversation.reload.status).to eq('open')
-        ooo_message = conversation.messages.template.last
-        expect(ooo_message.content).to eq('We are currently closed. Please leave your email.')
-      end
-    end
-
-    context 'when handoff occurs within business hours' do
-      before do
-        inbox.update!(
-          working_hours_enabled: true,
-          out_of_office_message: 'We are currently closed.'
-        )
-        inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-          open_all_day: true,
-          closed_all_day: false
-        )
-        allow(mock_llm_chat_service).to receive(:generate_response).and_return({ 'response' => 'conversation_handoff' })
-      end
-
-      it 'does not send out of office message after handoff' do
-        expect do
-          described_class.perform_now(conversation, assistant)
-        end.not_to(change { conversation.messages.template.count })
-
-        expect(conversation.reload.status).to eq('open')
-      end
-    end
-
-    context 'when handoff occurs due to error outside business hours' do
-      before do
-        inbox.update!(
-          working_hours_enabled: true,
-          out_of_office_message: 'We are currently closed.'
-        )
-        inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-          closed_all_day: true,
-          open_all_day: false
-        )
-        allow(mock_llm_chat_service).to receive(:generate_response).and_raise(StandardError, 'API error')
-      end
-
-      it 'sends out of office message after error-triggered handoff' do
-        expect do
-          described_class.perform_now(conversation, assistant)
-        end.to change { conversation.messages.template.count }.by(1)
-
-        expect(conversation.reload.status).to eq('open')
-        ooo_message = conversation.messages.template.last
-        expect(ooo_message.content).to eq('We are currently closed.')
-      end
-    end
-
-    context 'when no out of office message is configured' do
-      before do
-        inbox.update!(
-          working_hours_enabled: true,
-          out_of_office_message: nil
-        )
-        inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-          closed_all_day: true,
-          open_all_day: false
-        )
-        allow(mock_llm_chat_service).to receive(:generate_response).and_return({ 'response' => 'conversation_handoff' })
-      end
-
-      it 'does not send out of office message' do
-        expect do
-          described_class.perform_now(conversation, assistant)
-        end.not_to(change { conversation.messages.template.count })
-      end
-    end
-  end
 end

spec/enterprise/lib/captain/tools/handoff_tool_spec.rb

@@ -163,66 +163,4 @@ RSpec.describe Captain::Tools::HandoffTool, type: :model do
       expect(tool.active?).to be true
     end
   end
-
-  describe 'out of office message after handoff' do
-    context 'when outside business hours' do
-      before do
-        inbox.update!(
-          working_hours_enabled: true,
-          out_of_office_message: 'We are currently closed. Please leave your email.'
-        )
-        inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-          closed_all_day: true,
-          open_all_day: false
-        )
-      end
-
-      it 'sends out of office message after handoff' do
-        expect do
-          tool.perform(tool_context, reason: 'Customer needs help')
-        end.to change { conversation.messages.template.count }.by(1)
-
-        ooo_message = conversation.messages.template.last
-        expect(ooo_message.content).to eq('We are currently closed. Please leave your email.')
-      end
-    end
-
-    context 'when within business hours' do
-      before do
-        inbox.update!(
-          working_hours_enabled: true,
-          out_of_office_message: 'We are currently closed.'
-        )
-        inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-          open_all_day: true,
-          closed_all_day: false
-        )
-      end
-
-      it 'does not send out of office message after handoff' do
-        expect do
-          tool.perform(tool_context, reason: 'Customer needs help')
-        end.not_to(change { conversation.messages.template.count })
-      end
-    end
-
-    context 'when no out of office message is configured' do
-      before do
-        inbox.update!(
-          working_hours_enabled: true,
-          out_of_office_message: nil
-        )
-        inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-          closed_all_day: true,
-          open_all_day: false
-        )
-      end
-
-      it 'does not send out of office message' do
-        expect do
-          tool.perform(tool_context, reason: 'Customer needs help')
-        end.not_to(change { conversation.messages.template.count })
-      end
-    end
-  end
 end

spec/enterprise/services/enterprise/message_templates/hook_execution_service_spec.rb

@@ -1,295 +0,0 @@
-require 'rails_helper'
-
-RSpec.describe MessageTemplates::HookExecutionService do
-  let(:account) { create(:account, custom_attributes: { plan_name: 'startups' }) }
-  let(:inbox) { create(:inbox, account: account) }
-  let(:contact) { create(:contact, account: account) }
-  let(:conversation) { create(:conversation, inbox: inbox, account: account, contact: contact, status: :pending) }
-  let(:assistant) { create(:captain_assistant, account: account) }
-
-  before do
-    create(:captain_inbox, captain_assistant: assistant, inbox: inbox)
-  end
-
-  context 'when captain assistant is configured' do
-    context 'when within business hours' do
-      before do
-        inbox.update!(working_hours_enabled: true)
-        inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-          open_all_day: true,
-          closed_all_day: false
-        )
-      end
-
-      it 'schedules captain response job for incoming messages on pending conversations' do
-        expect(Captain::Conversation::ResponseBuilderJob).to receive(:perform_later).with(conversation, assistant)
-
-        create(:message, conversation: conversation, message_type: :incoming)
-      end
-    end
-
-    context 'when outside business hours' do
-      before do
-        inbox.update!(
-          working_hours_enabled: true,
-          out_of_office_message: 'We are currently closed'
-        )
-        inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-          closed_all_day: true,
-          open_all_day: false
-        )
-      end
-
-      it 'schedules captain response job outside business hours (Captain always responds when configured)' do
-        expect(Captain::Conversation::ResponseBuilderJob).to receive(:perform_later).with(conversation, assistant)
-
-        create(:message, conversation: conversation, message_type: :incoming)
-      end
-
-      it 'performs captain handoff when quota is exceeded (OOO template will kick in after handoff)' do
-        account.update!(
-          limits: { 'captain_responses' => 100 },
-          custom_attributes: account.custom_attributes.merge('captain_responses_usage' => 100)
-        )
-
-        create(:message, conversation: conversation, message_type: :incoming)
-
-        expect(conversation.reload.status).to eq('open')
-      end
-
-      it 'does not send out of office message when Captain is handling' do
-        out_of_office_service = instance_double(MessageTemplates::Template::OutOfOffice)
-        allow(MessageTemplates::Template::OutOfOffice).to receive(:new).and_return(out_of_office_service)
-        allow(out_of_office_service).to receive(:perform).and_return(true)
-
-        create(:message, conversation: conversation, message_type: :incoming)
-
-        expect(MessageTemplates::Template::OutOfOffice).not_to have_received(:new)
-      end
-    end
-
-    context 'when business hours are not enabled' do
-      before do
-        inbox.update!(working_hours_enabled: false)
-      end
-
-      it 'schedules captain response job regardless of time' do
-        expect(Captain::Conversation::ResponseBuilderJob).to receive(:perform_later).with(conversation, assistant)
-
-        create(:message, conversation: conversation, message_type: :incoming)
-      end
-    end
-
-    context 'when captain quota is exceeded within business hours' do
-      before do
-        inbox.update!(working_hours_enabled: true)
-        inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-          open_all_day: true,
-          closed_all_day: false
-        )
-
-        account.update!(
-          limits: { 'captain_responses' => 100 },
-          custom_attributes: account.custom_attributes.merge('captain_responses_usage' => 100)
-        )
-      end
-
-      it 'performs handoff within business hours when quota exceeded' do
-        create(:message, conversation: conversation, message_type: :incoming)
-
-        expect(conversation.reload.status).to eq('open')
-      end
-    end
-  end
-
-  context 'when no captain assistant is configured' do
-    before do
-      CaptainInbox.where(inbox: inbox).destroy_all
-    end
-
-    it 'does not schedule captain response job' do
-      expect(Captain::Conversation::ResponseBuilderJob).not_to receive(:perform_later)
-
-      create(:message, conversation: conversation, message_type: :incoming)
-    end
-  end
-
-  context 'when conversation is not pending' do
-    before do
-      conversation.update!(status: :open)
-    end
-
-    it 'does not schedule captain response job' do
-      expect(Captain::Conversation::ResponseBuilderJob).not_to receive(:perform_later)
-
-      create(:message, conversation: conversation, message_type: :incoming)
-    end
-  end
-
-  context 'when message is outgoing' do
-    it 'does not schedule captain response job' do
-      expect(Captain::Conversation::ResponseBuilderJob).not_to receive(:perform_later)
-
-      create(:message, conversation: conversation, message_type: :outgoing)
-    end
-  end
-
-  context 'when greeting and out of office messages with Captain enabled' do
-    context 'when conversation is pending (Captain is handling)' do
-      before do
-        conversation.update!(status: :pending)
-      end
-
-      it 'does not create greeting message in conversation' do
-        inbox.update!(greeting_enabled: true, greeting_message: 'Hello! How can we help you?', enable_email_collect: false)
-
-        expect do
-          create(:message, conversation: conversation, message_type: :incoming)
-        end.not_to(change { conversation.reload.messages.template.count })
-      end
-
-      it 'does not create out of office message in conversation' do
-        inbox.update!(
-          working_hours_enabled: true,
-          out_of_office_message: 'We are currently closed',
-          enable_email_collect: false
-        )
-        inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-          closed_all_day: true,
-          open_all_day: false
-        )
-
-        expect do
-          create(:message, conversation: conversation, message_type: :incoming)
-        end.not_to(change { conversation.reload.messages.template.count })
-      end
-    end
-
-    context 'when conversation is open (transferred to agent)' do
-      before do
-        conversation.update!(status: :open)
-      end
-
-      it 'creates greeting message in conversation' do
-        inbox.update!(greeting_enabled: true, greeting_message: 'Hello! How can we help you?', enable_email_collect: false)
-
-        expect do
-          create(:message, conversation: conversation, message_type: :incoming)
-        end.to change { conversation.reload.messages.template.count }.by(1)
-
-        greeting_message = conversation.reload.messages.template.last
-        expect(greeting_message.content).to eq('Hello! How can we help you?')
-      end
-
-      it 'creates out of office message when outside business hours' do
-        inbox.update!(
-          working_hours_enabled: true,
-          out_of_office_message: 'We are currently closed',
-          enable_email_collect: false
-        )
-        inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-          closed_all_day: true,
-          open_all_day: false
-        )
-
-        expect do
-          create(:message, conversation: conversation, message_type: :incoming)
-        end.to change { conversation.reload.messages.template.count }.by(1)
-
-        out_of_office_message = conversation.reload.messages.template.last
-        expect(out_of_office_message.content).to eq('We are currently closed')
-      end
-    end
-  end
-
-  context 'when Captain is not configured' do
-    before do
-      CaptainInbox.where(inbox: inbox).destroy_all
-    end
-
-    it 'creates greeting message in conversation' do
-      inbox.update!(greeting_enabled: true, greeting_message: 'Hello! How can we help you?', enable_email_collect: false)
-
-      expect do
-        create(:message, conversation: conversation, message_type: :incoming)
-      end.to change { conversation.reload.messages.template.count }.by(1)
-
-      greeting_message = conversation.reload.messages.template.last
-      expect(greeting_message.content).to eq('Hello! How can we help you?')
-    end
-
-    it 'creates out of office message when outside business hours' do
-      inbox.update!(
-        working_hours_enabled: true,
-        out_of_office_message: 'We are currently closed',
-        enable_email_collect: false
-      )
-      inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-        closed_all_day: true,
-        open_all_day: false
-      )
-
-      expect do
-        create(:message, conversation: conversation, message_type: :incoming)
-      end.to change { conversation.reload.messages.template.count }.by(1)
-
-      out_of_office_message = conversation.reload.messages.template.last
-      expect(out_of_office_message.content).to eq('We are currently closed')
-    end
-  end
-
-  context 'when Captain quota is exceeded and handoff happens' do
-    before do
-      account.update!(
-        limits: { 'captain_responses' => 100 },
-        custom_attributes: account.custom_attributes.merge('captain_responses_usage' => 100)
-      )
-    end
-
-    context 'when outside business hours' do
-      before do
-        inbox.update!(
-          working_hours_enabled: true,
-          out_of_office_message: 'We are currently closed. Please leave your email.',
-          enable_email_collect: false
-        )
-        inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-          closed_all_day: true,
-          open_all_day: false
-        )
-      end
-
-      it 'sends out of office message after handoff due to quota exceeded' do
-        expect do
-          create(:message, conversation: conversation, message_type: :incoming)
-        end.to change { conversation.messages.template.count }.by(1)
-
-        expect(conversation.reload.status).to eq('open')
-        ooo_message = conversation.messages.template.last
-        expect(ooo_message.content).to eq('We are currently closed. Please leave your email.')
-      end
-    end
-
-    context 'when within business hours' do
-      before do
-        inbox.update!(
-          working_hours_enabled: true,
-          out_of_office_message: 'We are currently closed.',
-          enable_email_collect: false
-        )
-        inbox.working_hours.find_by(day_of_week: Time.current.in_time_zone(inbox.timezone).wday).update!(
-          open_all_day: true,
-          closed_all_day: false
-        )
-      end
-
-      it 'does not send out of office message after handoff' do
-        expect do
-          create(:message, conversation: conversation, message_type: :incoming)
-        end.not_to(change { conversation.messages.template.count })
-
-        expect(conversation.reload.status).to eq('open')
-      end
-    end
-  end
-end

spec/enterprise/services/messages/audio_transcription_service_spec.rb

@@ -9,7 +9,7 @@ RSpec.describe Messages::AudioTranscriptionService, type: :service do
   before do
     # Create required installation configs
     create(:installation_config, name: 'CAPTAIN_OPEN_AI_API_KEY', value: 'test-api-key')
-    create(:installation_config, name: 'CAPTAIN_OPEN_AI_MODEL', value: 'gpt-4.1-mini')
+    create(:installation_config, name: 'CAPTAIN_OPEN_AI_MODEL', value: 'gpt-4o-mini')
 
     # Mock usage limits for transcription to be available
     allow(account).to receive(:usage_limits).and_return({ captain: { responses: { current_available: 100 } } })

spec/lib/integrations/llm_instrumentation_spec.rb

@@ -20,7 +20,7 @@ RSpec.describe Integrations::LlmInstrumentation do
       account_id: 123,
       conversation_id: 456,
       feature_name: 'reply_suggestion',
-      model: 'gpt-4.1-mini',
+      model: 'gpt-4o-mini',
       messages: [{ 'role' => 'user', 'content' => 'Hello' }],
       temperature: 0.7
     }
@@ -105,7 +105,7 @@ RSpec.describe Integrations::LlmInstrumentation do
         instance.instrument_llm_call(params) { 'result' }
 
         expect(mock_span).to have_received(:set_attribute).with('gen_ai.provider.name', 'openai')
-        expect(mock_span).to have_received(:set_attribute).with('gen_ai.request.model', 'gpt-4.1-mini')
+        expect(mock_span).to have_received(:set_attribute).with('gen_ai.request.model', 'gpt-4o-mini')
         expect(mock_span).to have_received(:set_attribute).with('gen_ai.request.temperature', 0.7)
       end
 

spec/lib/integrations/openai/processor_service_spec.rb

@@ -53,17 +53,23 @@ RSpec.describe Integrations::Openai::ProcessorService do
 
         it 'sets system instructions' do
           service.perform
-          expect(mock_chat).to have_received(:with_instructions).with(a_string_including('You are a helpful support agent'))
+          if event_name == 'fix_spelling_grammar'
+            expect(mock_chat).to have_received(:with_instructions)
+              .with(a_string_including('Please fix the spelling and grammar'))
+          else
+            expect(mock_chat).to have_received(:with_instructions)
+              .with(a_string_including('You are an AI writing assistant integrated into Chatwoot'))
+          end
         end
       end
 
-      it_behaves_like 'text transformation operation', 'rephrase'
+      it_behaves_like 'text transformation operation', 'confident'
       it_behaves_like 'text transformation operation', 'fix_spelling_grammar'
-      it_behaves_like 'text transformation operation', 'shorten'
-      it_behaves_like 'text transformation operation', 'expand'
+      it_behaves_like 'text transformation operation', 'casual'
+      it_behaves_like 'text transformation operation', 'professional'
       it_behaves_like 'text transformation operation', 'make_friendly'
       it_behaves_like 'text transformation operation', 'make_formal'
-      it_behaves_like 'text transformation operation', 'simplify'
+      it_behaves_like 'text transformation operation', 'straightforward'
     end
 
     describe 'conversation-based operations' do
@@ -125,7 +131,7 @@ RSpec.describe Integrations::Openai::ProcessorService do
     end
 
     describe 'response structure' do
-      let(:event) { { 'name' => 'rephrase', 'data' => { 'content' => 'test message' } } }
+      let(:event) { { 'name' => 'confident', 'data' => { 'content' => 'test message' } } }
 
       context 'when response includes usage data' do
         before do
@@ -166,10 +172,13 @@ RSpec.describe Integrations::Openai::ProcessorService do
     end
 
     describe 'endpoint configuration' do
-      let(:event) { { 'name' => 'rephrase', 'data' => { 'content' => 'test message' } } }
+      let(:event) { { 'name' => 'confident', 'data' => { 'content' => 'test message' } } }
 
       context 'without CAPTAIN_OPEN_AI_ENDPOINT configured' do
-        before { InstallationConfig.find_by(name: 'CAPTAIN_OPEN_AI_ENDPOINT')&.destroy }
+        before do
+          InstallationConfig.find_by(name: 'CAPTAIN_OPEN_AI_ENDPOINT')&.destroy
+          allow(Llm::Config).to receive(:with_api_key).and_call_original
+        end
 
         it 'uses default OpenAI endpoint' do
           expect(Llm::Config).to receive(:with_api_key).with(
@@ -185,6 +194,7 @@ RSpec.describe Integrations::Openai::ProcessorService do
         before do
           InstallationConfig.find_by(name: 'CAPTAIN_OPEN_AI_ENDPOINT')&.destroy
           create(:installation_config, name: 'CAPTAIN_OPEN_AI_ENDPOINT', value: 'https://custom.azure.com/')
+          allow(Llm::Config).to receive(:with_api_key).and_call_original
         end
 
         it 'uses custom endpoint' do

spec/models/account_spec.rb

@@ -218,59 +218,4 @@ RSpec.describe Account do
       end
     end
   end
-
-  describe 'captain_preferences' do
-    let(:account) { create(:account) }
-
-    describe 'with no saved preferences' do
-      it 'returns defaults from llm.yml' do
-        prefs = account.captain_preferences
-
-        expect(prefs[:features].values).to all(be false)
-
-        Llm::ConfigService.feature_keys.each do |feature|
-          expect(prefs[:models][feature]).to eq(Llm::ConfigService.default_model_for_feature(feature))
-        end
-      end
-    end
-
-    describe 'with saved model preferences' do
-      it 'returns saved preferences merged with defaults' do
-        account.update!(captain_models: { 'editor' => 'gpt-4o', 'assistant' => 'gpt-5' })
-
-        prefs = account.captain_preferences
-
-        expect(prefs[:models]['editor']).to eq('gpt-4o')
-        expect(prefs[:models]['assistant']).to eq('gpt-5')
-        expect(prefs[:models]['copilot']).to eq(Llm::ConfigService.default_model_for_feature('copilot'))
-      end
-    end
-
-    describe 'with saved feature preferences' do
-      it 'returns saved feature states' do
-        account.update!(captain_features: { 'editor' => true, 'assistant' => true })
-
-        prefs = account.captain_preferences
-
-        expect(prefs[:features]['editor']).to be true
-        expect(prefs[:features]['assistant']).to be true
-        expect(prefs[:features]['copilot']).to be false
-      end
-    end
-
-    describe 'validation' do
-      it 'rejects invalid model for a feature' do
-        account.captain_models = { 'label_suggestion' => 'gpt-5' }
-
-        expect(account).not_to be_valid
-        expect(account.errors[:captain_models].first).to include('not a valid model for label_suggestion')
-      end
-
-      it 'accepts valid model for a feature' do
-        account.captain_models = { 'editor' => 'gpt-4o', 'label_suggestion' => 'gpt-4.1-nano' }
-
-        expect(account).to be_valid
-      end
-    end
-  end
 end