fix(agent-bot): include changed_attributes in conversation_updated webhook

Include changed_attributes in the conversation_updated payload so bots
can identify what changed — e.g. check for assignee_agent_bot_id to
distinguish bot assignment from other conversation updates.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

.annotaterb.yml

@@ -0,0 +1,65 @@
+---
+:position: before
+:position_in_additional_file_patterns: before
+:position_in_class: before
+:position_in_factory: before
+:position_in_fixture: before
+:position_in_routes: before
+:position_in_serializer: before
+:position_in_test: before
+:classified_sort: true
+:exclude_controllers: true
+:exclude_factories: true
+:exclude_fixtures: true
+:exclude_helpers: true
+:exclude_scaffolds: true
+:exclude_serializers: true
+:exclude_sti_subclasses: false
+:exclude_tests: true
+:force: false
+:format_markdown: false
+:format_rdoc: false
+:format_yard: false
+:frozen: false
+:grouped_polymorphic: false
+:ignore_model_sub_dir: false
+:ignore_unknown_models: false
+:include_version: false
+:show_check_constraints: false
+:show_complete_foreign_keys: false
+:show_foreign_keys: true
+:show_indexes: true
+:show_indexes_include: false
+:simple_indexes: false
+:sort: false
+:timestamp: false
+:trace: false
+:with_comment: true
+:with_column_comments: true
+:with_table_comments: true
+:position_of_column_comment: :with_name
+:active_admin: false
+:command:
+:debug: false
+:hide_default_column_types: json,jsonb,hstore
+:hide_limit_column_types: integer,bigint,boolean
+:timestamp_columns:
+- created_at
+- updated_at
+:ignore_columns:
+:ignore_routes:
+:models: true
+:routes: false
+:skip_on_db_migrate: false
+:target_action: :do_annotations
+:wrapper:
+:wrapper_close:
+:wrapper_open:
+:classes_default_to_s: []
+:additional_file_patterns: []
+:model_dir:
+- app/models
+- enterprise/app/models
+:require: []
+:root_dir:
+- ''

.bundler-audit.yml

@@ -2,3 +2,8 @@
 ignore:
   - CVE-2021-41098 # https://github.com/chatwoot/chatwoot/issues/3097 (update once azure blob storage is updated)
   - GHSA-57hq-95w6-v4fc # Devise confirmable race condition — patched locally in User model (remove once on Devise 5+)
+  # Chatwoot defaults to Active Storage redirect-style URLs, and its recommended
+  # storage setup uses local/cloud storage with optional direct uploads to the
+  # storage provider rather than Rails proxy mode. Revisit if we enable
+  # rails_storage_proxy or other app-served Active Storage proxy routes.
+  - CVE-2026-33658

Gemfile.lock

@@ -166,7 +166,7 @@ GEM
       multi_json (~> 1)
       statsd-ruby (~> 1.1)
     base64 (0.3.0)
-    bcrypt (3.1.20)
+    bcrypt (3.1.22)
     benchmark (0.4.1)
     bigdecimal (3.2.2)
     bindex (0.8.1)
@@ -465,7 +465,7 @@ GEM
       rails-dom-testing (>= 1, < 3)
       railties (>= 4.2.0)
       thor (>= 0.14, < 2.0)
-    json (2.18.1)
+    json (2.19.2)
     json_refs (0.1.8)
       hana
     json_schemer (0.2.24)

VERSION_CW

@@ -1 +1 @@
-4.12.0
+4.12.1

app/controllers/api/v1/accounts/captain/tasks_controller.rb

@@ -57,7 +57,7 @@ class Api::V1::Accounts::Captain::TasksController < Api::V1::Accounts::BaseContr
     if result.nil?
       render json: { message: nil }
     elsif result[:error]
-      render json: { error: result[:error] }, status: :unprocessable_entity
+      render json: { error: result[:error] }, status: :unprocessable_content
     else
       response_data = { message: result[:message] }
       response_data[:follow_up_context] = result[:follow_up_context] if result[:follow_up_context]
@@ -69,3 +69,5 @@ class Api::V1::Accounts::Captain::TasksController < Api::V1::Accounts::BaseContr
     authorize(:'captain/tasks')
   end
 end
+
+Api::V1::Accounts::Captain::TasksController.prepend_mod_with('Api::V1::Accounts::Captain::TasksController')

app/controllers/api/v1/accounts/conversations_controller.rb

@@ -116,6 +116,8 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
     # High-traffic accounts generate excessive DB writes when agents frequently switch between conversations.
     # Throttle last_seen updates to once per hour when there are no unread messages to reduce DB load.
     # Always update immediately if there are unread messages to maintain accurate read/unread state.
+    # Visiting a conversation should clear any unread inbox notifications for this conversation.
+    Notification::MarkConversationReadService.new(user: Current.user, account: Current.account, conversation: @conversation).perform
     return update_last_seen_on_conversation(DateTime.now.utc, true) if assignee? && @conversation.assignee_unread_messages.any?
     return update_last_seen_on_conversation(DateTime.now.utc, false) if !assignee? && @conversation.unread_messages.any?
 

app/controllers/api/v1/widget/messages_controller.rb

@@ -43,7 +43,15 @@ class Api::V1::Widget::MessagesController < Api::V1::Widget::BaseController
   end
 
   def set_conversation
-    @conversation = create_conversation if conversation.nil?
+    return unless conversation.nil?
+
+    @conversation = create_conversation
+    apply_labels if permitted_params[:labels].present?
+  end
+
+  def apply_labels
+    valid_labels = inbox.account.labels.where(title: permitted_params[:labels]).pluck(:title)
+    @conversation.update_labels(valid_labels) if valid_labels.present?
   end
 
   def message_finder_params
@@ -64,7 +72,14 @@ class Api::V1::Widget::MessagesController < Api::V1::Widget::BaseController
 
   def permitted_params
     # timestamp parameter is used in create conversation method
-    params.permit(:id, :before, :after, :website_token, contact: [:name, :email], message: [:content, :referer_url, :timestamp, :echo_id, :reply_to])
+    # custom_attributes and labels are applied when a new conversation is created alongside the first message
+    params.permit(
+      :id, :before, :after, :website_token,
+      contact: [:name, :email],
+      message: [:content, :referer_url, :timestamp, :echo_id, :reply_to],
+      custom_attributes: {},
+      labels: []
+    )
   end
 
   def set_message

app/controllers/devise_overrides/omniauth_callbacks_controller.rb

@@ -10,7 +10,12 @@ class DeviseOverrides::OmniauthCallbacksController < DeviseTokenAuth::OmniauthCa
   private
 
   def sign_in_user
+    # Capture before skip_confirmation! sets confirmed_at, which would
+    # make oauth_user_needs_password_reset? return false and skip the
+    # password reset for persisted unconfirmed users.
+    needs_password_reset = oauth_user_needs_password_reset?
     @resource.skip_confirmation! if confirmable_enabled?
+    set_random_password_if_oauth_user if needs_password_reset
 
     # once the resource is found and verified
     # we can just send them to the login page again with the SSO params
@@ -20,7 +25,10 @@ class DeviseOverrides::OmniauthCallbacksController < DeviseTokenAuth::OmniauthCa
   end
 
   def sign_in_user_on_mobile
+    # See comment in sign_in_user for why this is captured before skip_confirmation!
+    needs_password_reset = oauth_user_needs_password_reset?
     @resource.skip_confirmation! if confirmable_enabled?
+    set_random_password_if_oauth_user if needs_password_reset
 
     # once the resource is found and verified
     # we can just send them to the login page again with the SSO params
@@ -37,6 +45,7 @@ class DeviseOverrides::OmniauthCallbacksController < DeviseTokenAuth::OmniauthCa
     return redirect_to login_page_url(error: 'business-account-only') unless validate_signup_email_is_business_domain?
 
     create_account_for_user
+    set_random_password_if_oauth_user
     token = @resource.send(:set_reset_password_token)
     frontend_url = ENV.fetch('FRONTEND_URL', nil)
     redirect_to "#{frontend_url}/app/auth/password/edit?config=default&reset_password_token=#{token}"
@@ -81,6 +90,15 @@ class DeviseOverrides::OmniauthCallbacksController < DeviseTokenAuth::OmniauthCa
     Avatar::AvatarFromUrlJob.perform_later(@resource, auth_hash['info']['image'])
   end
 
+  def oauth_user_needs_password_reset?
+    @resource.present? && (@resource.new_record? || !@resource.confirmed?)
+  end
+
+  def set_random_password_if_oauth_user
+    # Password must satisfy secure_password requirements (uppercase, lowercase, number, special char)
+    @resource.update(password: "#{SecureRandom.hex(16)}aA1!") if @resource.persisted?
+  end
+
   def default_devise_mapping
     'user'
   end

app/controllers/platform/api/v1/email_channel_migrations_controller.rb

@@ -0,0 +1,101 @@
+class Platform::Api::V1::EmailChannelMigrationsController < PlatformController
+  before_action :set_account
+  before_action :validate_account_permissible
+  before_action :validate_feature_flag
+  before_action :validate_params
+
+  def create
+    results = migrate_email_channels
+    render json: { results: results }, status: :ok
+  end
+
+  private
+
+  def set_account
+    @account = Account.find(params[:account_id])
+  end
+
+  def validate_account_permissible
+    return if @platform_app.platform_app_permissibles.find_by(permissible: @account)
+
+    render json: { error: 'Non permissible resource' }, status: :unauthorized
+  end
+
+  def validate_feature_flag
+    return if ActiveModel::Type::Boolean.new.cast(ENV.fetch('EMAIL_CHANNEL_MIGRATION', false))
+
+    render json: { error: 'Email channel migration is not enabled' }, status: :forbidden
+  end
+
+  def validate_params
+    return render json: { error: 'Missing migrations parameter' }, status: :unprocessable_entity if migration_params.blank?
+
+    return unless migration_params.size > MAX_MIGRATIONS
+
+    return render json: { error: "Too many migrations (max #{MAX_MIGRATIONS})" },
+                  status: :unprocessable_entity
+  end
+
+  def migrate_email_channels
+    migration_params.map { |entry| migrate_single(entry) }
+  end
+
+  MAX_MIGRATIONS = 25
+  SUPPORTED_PROVIDERS = %w[google microsoft].freeze
+
+  def migrate_single(entry)
+    validate_provider!(entry[:provider])
+
+    ActiveRecord::Base.transaction do
+      channel = create_channel(entry)
+      inbox = create_inbox(channel, entry)
+
+      { email: entry[:email], inbox_id: inbox.id, channel_id: channel.id, status: 'success' }
+    end
+  rescue StandardError => e
+    { email: entry[:email], status: 'error', message: e.message }
+  end
+
+  def create_channel(entry)
+    Channel::Email.create!(
+      account_id: @account.id,
+      email: entry[:email],
+      provider: entry[:provider],
+      provider_config: entry[:provider_config]&.to_h,
+      imap_enabled: entry.fetch(:imap_enabled, true),
+      imap_address: entry[:imap_address] || default_imap_address(entry[:provider]),
+      imap_port: entry[:imap_port] || 993,
+      imap_login: entry[:imap_login] || entry[:email],
+      imap_enable_ssl: entry.fetch(:imap_enable_ssl, true)
+    )
+  end
+
+  def create_inbox(channel, entry)
+    @account.inboxes.create!(
+      name: entry[:inbox_name] || "Migrated #{entry[:provider]&.capitalize}: #{entry[:email]}",
+      channel: channel
+    )
+  end
+
+  def validate_provider!(provider)
+    return if SUPPORTED_PROVIDERS.include?(provider)
+
+    raise ArgumentError, "Unsupported provider '#{provider}'. Must be one of: #{SUPPORTED_PROVIDERS.join(', ')}"
+  end
+
+  def default_imap_address(provider)
+    case provider
+    when 'google' then 'imap.gmail.com'
+    when 'microsoft' then 'outlook.office365.com'
+    else ''
+    end
+  end
+
+  def migration_params
+    params.permit(migrations: [
+                    :email, :provider, :inbox_name,
+                    :imap_enabled, :imap_address, :imap_port, :imap_login, :imap_enable_ssl,
+                    { provider_config: {} }
+                  ])[:migrations]
+  end
+end

app/controllers/public/api/v1/portals/articles_controller.rb

@@ -1,6 +1,7 @@
 class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::BaseController
   before_action :ensure_custom_domain_request, only: [:show, :index]
   before_action :portal
+  before_action :ensure_portal_feature_enabled
   before_action :set_category, except: [:index, :show, :tracking_pixel]
   before_action :set_article, only: [:show]
   layout 'portal'

app/controllers/public/api/v1/portals/categories_controller.rb

@@ -1,6 +1,7 @@
 class Public::Api::V1::Portals::CategoriesController < Public::Api::V1::Portals::BaseController
   before_action :ensure_custom_domain_request, only: [:show, :index]
   before_action :portal
+  before_action :ensure_portal_feature_enabled
   before_action :set_category, only: [:show]
   layout 'portal'
 

app/controllers/public/api/v1/portals_controller.rb

@@ -1,7 +1,8 @@
 class Public::Api::V1::PortalsController < Public::Api::V1::Portals::BaseController
   before_action :ensure_custom_domain_request, only: [:show]
-  before_action :portal
   before_action :redirect_to_portal_with_locale, only: [:show]
+  before_action :portal
+  before_action :ensure_portal_feature_enabled
   layout 'portal'
 
   def show
@@ -24,6 +25,7 @@ class Public::Api::V1::PortalsController < Public::Api::V1::Portals::BaseControl
   def redirect_to_portal_with_locale
     return if params[:locale].present?
 
+    portal
     redirect_to "/hc/#{@portal.slug}/#{@portal.default_locale}"
   end
 end

app/controllers/public_controller.rb

@@ -18,4 +18,11 @@ class PublicController < ActionController::Base
       Please send us an email at support@chatwoot.com with the custom domain name and account API key"
     }, status: :unauthorized and return
   end
+
+  def ensure_portal_feature_enabled
+    return unless ChatwootApp.chatwoot_cloud?
+    return if @portal.account.feature_enabled?('help_center')
+
+    render 'public/api/v1/portals/not_active', status: :payment_required
+  end
 end

app/javascript/dashboard/App.vue

@@ -98,7 +98,9 @@ export default {
       mql.onchange = e => setColorTheme(e.matches);
     },
     setLocale(locale) {
-      this.$root.$i18n.locale = locale;
+      if (locale) {
+        this.$root.$i18n.locale = locale;
+      }
     },
     async initializeAccount() {
       await this.$store.dispatch('accounts/get');

app/javascript/dashboard/api/captain/customTools.js

@@ -31,6 +31,12 @@ class CaptainCustomTools extends ApiClient {
   delete(id) {
     return axios.delete(`${this.url}/${id}`);
   }
+
+  test(data = {}) {
+    return axios.post(`${this.url}/test`, {
+      custom_tool: data,
+    });
+  }
 }
 
 export default new CaptainCustomTools();

app/javascript/dashboard/assets/scss/_base.scss

@@ -106,6 +106,10 @@ select {
   &[disabled] {
     @apply field-disabled;
   }
+
+  option:not(:disabled) {
+    @apply bg-n-solid-2 text-n-slate-12;
+  }
 }
 
 // Textarea

app/javascript/dashboard/components-next/Conversation/ConversationCard/CardPriorityIcon.vue

@@ -1,207 +1,63 @@
 <script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
 import { CONVERSATION_PRIORITY } from 'shared/constants/messages';
 
-defineProps({
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+
+const props = defineProps({
   priority: {
     type: String,
     default: '',
   },
+  showEmpty: {
+    type: Boolean,
+    default: false,
+  },
+});
+const { t } = useI18n();
+
+const icons = {
+  [CONVERSATION_PRIORITY.URGENT]: 'i-woot-priority-urgent',
+  [CONVERSATION_PRIORITY.HIGH]: 'i-woot-priority-high',
+  [CONVERSATION_PRIORITY.MEDIUM]: 'i-woot-priority-medium',
+  [CONVERSATION_PRIORITY.LOW]: 'i-woot-priority-low',
+};
+
+const priorityLabels = {
+  [CONVERSATION_PRIORITY.URGENT]: 'CONVERSATION.PRIORITY.OPTIONS.URGENT',
+  [CONVERSATION_PRIORITY.HIGH]: 'CONVERSATION.PRIORITY.OPTIONS.HIGH',
+  [CONVERSATION_PRIORITY.MEDIUM]: 'CONVERSATION.PRIORITY.OPTIONS.MEDIUM',
+  [CONVERSATION_PRIORITY.LOW]: 'CONVERSATION.PRIORITY.OPTIONS.LOW',
+};
+
+const iconName = computed(() => {
+  if (props.priority && icons[props.priority]) {
+    return icons[props.priority];
+  }
+  return props.showEmpty ? 'i-woot-priority-empty' : '';
+});
+
+const tooltipContent = computed(() => {
+  if (props.priority && priorityLabels[props.priority]) {
+    return t(priorityLabels[props.priority]);
+  }
+
+  if (props.showEmpty) {
+    return t('CONVERSATION.PRIORITY.OPTIONS.NONE');
+  }
+
+  return '';
 });
 </script>
 
-<!-- eslint-disable vue/no-static-inline-styles -->
 <template>
-  <div class="inline-flex items-center justify-center rounded-md">
-    <!-- Low Priority -->
-    <svg
-      v-if="priority === CONVERSATION_PRIORITY.LOW"
-      width="20"
-      height="20"
-      viewBox="0 0 20 20"
-      fill="none"
-      xmlns="http://www.w3.org/2000/svg"
-    >
-      <mask
-        id="mask0_2030_12879"
-        style="mask-type: alpha"
-        maskUnits="userSpaceOnUse"
-        x="0"
-        y="0"
-        width="20"
-        height="20"
-      >
-        <rect width="20" height="20" fill="#D9D9D9" />
-      </mask>
-      <g mask="url(#mask0_2030_12879)">
-        <rect
-          x="3.33301"
-          y="10"
-          width="3.33333"
-          height="6.66667"
-          rx="1.66667"
-          class="fill-n-amber-9"
-        />
-        <rect
-          x="8.33301"
-          y="6.6665"
-          width="3.33333"
-          height="10"
-          rx="1.66667"
-          class="fill-n-slate-6"
-        />
-        <rect
-          x="13.333"
-          y="3.3335"
-          width="3.33333"
-          height="13.3333"
-          rx="1.66667"
-          class="fill-n-slate-6"
-        />
-      </g>
-    </svg>
-
-    <!-- Medium Priority  -->
-    <svg
-      v-if="priority === CONVERSATION_PRIORITY.MEDIUM"
-      width="20"
-      height="20"
-      viewBox="0 0 20 20"
-      fill="none"
-      xmlns="http://www.w3.org/2000/svg"
-    >
-      <mask
-        id="mask0_2030_12879"
-        style="mask-type: alpha"
-        maskUnits="userSpaceOnUse"
-        x="0"
-        y="0"
-        width="20"
-        height="20"
-      >
-        <rect width="20" height="20" fill="#D9D9D9" />
-      </mask>
-      <g mask="url(#mask0_2030_12879)">
-        <rect
-          x="3.33301"
-          y="10"
-          width="3.33333"
-          height="6.66667"
-          rx="1.66667"
-          class="fill-n-amber-9"
-        />
-        <rect
-          x="8.33301"
-          y="6.6665"
-          width="3.33333"
-          height="10"
-          rx="1.66667"
-          class="fill-n-amber-9"
-        />
-        <rect
-          x="13.333"
-          y="3.3335"
-          width="3.33333"
-          height="13.3333"
-          rx="1.66667"
-          class="fill-n-slate-6"
-        />
-      </g>
-    </svg>
-
-    <!-- High Priority -->
-    <svg
-      v-if="priority === CONVERSATION_PRIORITY.HIGH"
-      width="20"
-      height="20"
-      viewBox="0 0 20 20"
-      fill="none"
-      xmlns="http://www.w3.org/2000/svg"
-    >
-      <mask
-        id="mask0_2030_12879"
-        style="mask-type: alpha"
-        maskUnits="userSpaceOnUse"
-        x="0"
-        y="0"
-        width="20"
-        height="20"
-      >
-        <rect width="20" height="20" fill="#D9D9D9" />
-      </mask>
-      <g mask="url(#mask0_2030_12879)">
-        <rect
-          x="3.33301"
-          y="10"
-          width="3.33333"
-          height="6.66667"
-          rx="1.66667"
-          class="fill-n-amber-9"
-        />
-        <rect
-          x="8.33301"
-          y="6.6665"
-          width="3.33333"
-          height="10"
-          rx="1.66667"
-          class="fill-n-amber-9"
-        />
-        <rect
-          x="13.333"
-          y="3.3335"
-          width="3.33333"
-          height="13.3333"
-          rx="1.66667"
-          class="fill-n-amber-9"
-        />
-      </g>
-    </svg>
-
-    <!-- Urgent Priority -->
-    <svg
-      v-if="priority === CONVERSATION_PRIORITY.URGENT"
-      width="20"
-      height="20"
-      viewBox="0 0 20 20"
-      fill="none"
-      xmlns="http://www.w3.org/2000/svg"
-    >
-      <mask
-        id="mask0_2030_12879"
-        style="mask-type: alpha"
-        maskUnits="userSpaceOnUse"
-        x="0"
-        y="0"
-        width="20"
-        height="20"
-      >
-        <rect width="20" height="20" fill="#D9D9D9" />
-      </mask>
-      <g mask="url(#mask0_2030_12879)">
-        <rect
-          x="3.33301"
-          y="10"
-          width="3.33333"
-          height="6.66667"
-          rx="1.66667"
-          class="fill-n-ruby-9"
-        />
-        <rect
-          x="8.33301"
-          y="6.6665"
-          width="3.33333"
-          height="10"
-          rx="1.66667"
-          class="fill-n-ruby-9"
-        />
-        <rect
-          x="13.333"
-          y="3.3335"
-          width="3.33333"
-          height="13.3333"
-          rx="1.66667"
-          class="fill-n-ruby-9"
-        />
-      </g>
-    </svg>
-  </div>
+  <Icon
+    v-tooltip.top="{
+      content: tooltipContent,
+      delay: { show: 500, hide: 0 },
+    }"
+    :icon="iconName"
+    class="size-4 text-n-slate-5"
+  />
 </template>

app/javascript/dashboard/components-next/captain/assistant/DocumentCard.vue

@@ -12,6 +12,7 @@ import {
 import CardLayout from 'dashboard/components-next/CardLayout.vue';
 import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
+import Checkbox from 'dashboard/components-next/checkbox/Checkbox.vue';
 
 const props = defineProps({
   id: {
@@ -34,14 +35,34 @@ const props = defineProps({
     type: Number,
     required: true,
   },
+  isSelected: {
+    type: Boolean,
+    default: false,
+  },
+  selectable: {
+    type: Boolean,
+    default: false,
+  },
+  showSelectionControl: {
+    type: Boolean,
+    default: false,
+  },
+  showMenu: {
+    type: Boolean,
+    default: true,
+  },
 });
 
-const emit = defineEmits(['action']);
+const emit = defineEmits(['action', 'select', 'hover']);
 const { checkPermissions } = usePolicy();
 
 const { t } = useI18n();
 
 const [showActionsDropdown, toggleDropdown] = useToggle();
+const modelValue = computed({
+  get: () => props.isSelected,
+  set: () => emit('select', props.id),
+});
 
 const menuItems = computed(() => {
   const allOptions = [
@@ -79,12 +100,23 @@ const handleAction = ({ action, value }) => {
 </script>
 
 <template>
-  <CardLayout>
+  <CardLayout
+    :selectable="selectable"
+    class="relative"
+    @mouseenter="emit('hover', true)"
+    @mouseleave="emit('hover', false)"
+  >
+    <div
+      v-show="showSelectionControl"
+      class="absolute top-7 ltr:left-3 rtl:right-3"
+    >
+      <Checkbox v-model="modelValue" />
+    </div>
     <div class="flex gap-1 justify-between w-full">
       <span class="text-base text-n-slate-12 line-clamp-1">
         {{ name }}
       </span>
-      <div class="flex gap-2 items-center">
+      <div v-if="showMenu" class="flex gap-2 items-center">
         <div
           v-on-clickaway="() => toggleDropdown(false)"
           class="flex relative items-center group"

app/javascript/dashboard/components-next/captain/pageComponents/BulkDeleteDialog.vue

@@ -21,16 +21,22 @@ const emit = defineEmits(['deleteSuccess']);
 const { t } = useI18n();
 const store = useStore();
 const bulkDeleteDialogRef = ref(null);
-const i18nKey = computed(() => props.type.toUpperCase());
+const i18nKey = computed(() => {
+  const i18nTypeMap = {
+    AssistantResponse: 'RESPONSES',
+    AssistantDocument: 'DOCUMENTS',
+  };
+  return i18nTypeMap[props.type];
+});
 
 const handleBulkDelete = async ids => {
   if (!ids) return;
 
   try {
-    await store.dispatch(
-      'captainBulkActions/handleBulkDelete',
-      Array.from(props.bulkIds)
-    );
+    await store.dispatch('captainBulkActions/handleBulkDelete', {
+      ids: Array.from(props.bulkIds),
+      type: props.type,
+    });
 
     emit('deleteSuccess');
     useAlert(t(`CAPTAIN.${i18nKey.value}.BULK_DELETE.SUCCESS_MESSAGE`));

app/javascript/dashboard/components-next/captain/pageComponents/customTool/CustomToolCard.vue

@@ -101,12 +101,9 @@ const authTypeLabel = computed(() => {
         </Policy>
       </div>
     </div>
-    <div class="flex items-center justify-between w-full gap-4">
-      <div class="flex items-center gap-3 flex-1">
-        <span
-          v-if="description"
-          class="text-sm truncate text-n-slate-11 flex-1"
-        >
+    <div class="flex items-center justify-between w-full gap-4 min-w-0">
+      <div class="flex items-center gap-3 flex-1 min-w-0">
+        <span v-if="description" class="text-sm truncate text-n-slate-11">
           {{ description }}
         </span>
         <span

app/javascript/dashboard/components-next/captain/pageComponents/customTool/CustomToolForm.vue

@@ -1,9 +1,10 @@
 <script setup>
-import { reactive, computed, useTemplateRef, watch } from 'vue';
+import { reactive, computed, ref, useTemplateRef, watch } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { useVuelidate } from '@vuelidate/core';
-import { required } from '@vuelidate/validators';
+import { required, maxLength } from '@vuelidate/validators';
 import { useMapGetter } from 'dashboard/composables/store';
+import CustomToolsAPI from 'dashboard/api/captain/customTools';
 
 import Input from 'dashboard/components-next/input/Input.vue';
 import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
@@ -72,8 +73,12 @@ const DEFAULT_PARAM = {
   required: false,
 };
 
+// OpenAI enforces a 64-char limit on function names. The backend slug is
+// "custom_" (7 chars) + parameterized title, so cap the title conservatively.
+const MAX_TOOL_NAME_LENGTH = 55;
+
 const validationRules = {
-  title: { required },
+  title: { required, maxLength: maxLength(MAX_TOOL_NAME_LENGTH) },
   endpoint_url: { required },
   http_method: { required },
   auth_type: { required },
@@ -103,9 +108,15 @@ const isLoading = computed(() =>
 );
 
 const getErrorMessage = (field, errorKey) => {
-  return v$.value[field].$error
-    ? t(`CAPTAIN.CUSTOM_TOOLS.FORM.${errorKey}.ERROR`)
-    : '';
+  if (!v$.value[field].$error) return '';
+
+  const failedRule = v$.value[field].$errors[0]?.$validator;
+  if (failedRule === 'maxLength') {
+    return t(`CAPTAIN.CUSTOM_TOOLS.FORM.${errorKey}.MAX_LENGTH_ERROR`, {
+      max: MAX_TOOL_NAME_LENGTH,
+    });
+  }
+  return t(`CAPTAIN.CUSTOM_TOOLS.FORM.${errorKey}.ERROR`);
 };
 
 const formErrors = computed(() => ({
@@ -140,6 +151,30 @@ const handleSubmit = async () => {
 
   emit('submit', state);
 };
+
+const isTesting = ref(false);
+const testResult = ref(null);
+const isTestDisabled = computed(
+  () => state.endpoint_url.includes('{{') || !!state.request_template
+);
+
+const handleTest = async () => {
+  if (!state.endpoint_url) return;
+
+  isTesting.value = true;
+  testResult.value = null;
+  try {
+    const { data } = await CustomToolsAPI.test(state);
+    const isOk = data.status >= 200 && data.status < 300;
+    testResult.value = { success: isOk, status: data.status };
+  } catch (e) {
+    const message =
+      e.response?.data?.error || t('CAPTAIN.CUSTOM_TOOLS.TEST.ERROR');
+    testResult.value = { success: false, message };
+  } finally {
+    isTesting.value = false;
+  }
+};
 </script>
 
 <template>
@@ -248,6 +283,45 @@ const handleSubmit = async () => {
       class="[&_textarea]:font-mono"
     />
 
+    <div class="flex flex-col gap-2">
+      <Button
+        type="button"
+        variant="faded"
+        color="slate"
+        icon="i-lucide-play"
+        :label="t('CAPTAIN.CUSTOM_TOOLS.TEST.BUTTON')"
+        :is-loading="isTesting"
+        :disabled="isTesting || !state.endpoint_url || isTestDisabled"
+        @click="handleTest"
+      />
+      <p v-if="isTestDisabled" class="text-xs text-n-slate-11">
+        {{ t('CAPTAIN.CUSTOM_TOOLS.TEST.DISABLED_HINT') }}
+      </p>
+      <div
+        v-if="testResult"
+        class="flex items-center gap-2 px-3 py-2 text-xs rounded-lg"
+        :class="
+          testResult.success
+            ? 'bg-n-teal-2 text-n-teal-11'
+            : 'bg-n-ruby-2 text-n-ruby-11'
+        "
+      >
+        <span
+          :class="
+            testResult.success ? 'i-lucide-check-circle' : 'i-lucide-x-circle'
+          "
+          class="size-3.5 shrink-0"
+        />
+        {{
+          testResult.status
+            ? t('CAPTAIN.CUSTOM_TOOLS.TEST.SUCCESS', {
+                status: testResult.status,
+              })
+            : testResult.message
+        }}
+      </div>
+    </div>
+
     <div class="flex gap-3 justify-between items-center w-full">
       <Button
         type="button"

app/javascript/dashboard/components-next/captain/pageComponents/emptyStates/CustomToolsPageEmptyState.vue

@@ -1,8 +1,11 @@
 <script setup>
+import { useAccount } from 'dashboard/composables/useAccount';
 import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
+import FeatureSpotlight from 'dashboard/components-next/feature-spotlight/FeatureSpotlight.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 
 const emit = defineEmits(['click']);
+const { isOnChatwootCloud } = useAccount();
 
 const onClick = () => {
   emit('click');
@@ -10,6 +13,15 @@ const onClick = () => {
 </script>
 
 <template>
+  <FeatureSpotlight
+    :title="$t('CAPTAIN.CUSTOM_TOOLS.EMPTY_STATE.FEATURE_SPOTLIGHT.TITLE')"
+    :note="$t('CAPTAIN.CUSTOM_TOOLS.EMPTY_STATE.FEATURE_SPOTLIGHT.NOTE')"
+    fallback-thumbnail="/assets/images/dashboard/captain/assistant-light.svg"
+    fallback-thumbnail-dark="/assets/images/dashboard/captain/assistant-dark.svg"
+    learn-more-url="https://chwt.app/hc/captain-tools"
+    class="mb-8"
+    :hide-actions="!isOnChatwootCloud"
+  />
   <EmptyStateLayout
     :title="$t('CAPTAIN.CUSTOM_TOOLS.EMPTY_STATE.TITLE')"
     :subtitle="$t('CAPTAIN.CUSTOM_TOOLS.EMPTY_STATE.SUBTITLE')"

app/javascript/dashboard/components-next/sidebar/Sidebar.vue

@@ -63,6 +63,16 @@ const hasAdvancedAssignment = computed(() => {
   );
 });
 
+const hasCustomTools = computed(() => {
+  return (
+    isFeatureEnabledonAccount.value(
+      accountId.value,
+      FEATURE_FLAGS.CAPTAIN_CUSTOM_TOOLS
+    ) ||
+    isFeatureEnabledonAccount.value(accountId.value, FEATURE_FLAGS.CAPTAIN_V2)
+  );
+});
+
 const toggleShortcutModalFn = show => {
   if (show) {
     emit('openKeyShortcutModal');
@@ -364,14 +374,18 @@ const menuItems = computed(() => {
             navigationPath: 'captain_assistants_inboxes_index',
           }),
         },
-        {
-          name: 'Tools',
-          label: t('SIDEBAR.CAPTAIN_TOOLS'),
-          activeOn: ['captain_tools_index'],
-          to: accountScopedRoute('captain_assistants_index', {
-            navigationPath: 'captain_tools_index',
-          }),
-        },
+        ...(hasCustomTools.value
+          ? [
+              {
+                name: 'Tools',
+                label: t('SIDEBAR.CAPTAIN_TOOLS'),
+                activeOn: ['captain_tools_index'],
+                to: accountScopedRoute('captain_assistants_index', {
+                  navigationPath: 'captain_tools_index',
+                }),
+              },
+            ]
+          : []),
         {
           name: 'Settings',
           label: t('SIDEBAR.CAPTAIN_SETTINGS'),

app/javascript/dashboard/components/widgets/conversation/ConversationCard.vue

@@ -10,7 +10,7 @@ import InboxName from '../InboxName.vue';
 import ConversationContextMenu from './contextMenu/Index.vue';
 import TimeAgo from 'dashboard/components/ui/TimeAgo.vue';
 import CardLabels from './conversationCardComponents/CardLabels.vue';
-import PriorityMark from './PriorityMark.vue';
+import CardPriorityIcon from 'dashboard/components-next/Conversation/ConversationCard/CardPriorityIcon.vue';
 import SLACardLabel from './components/SLACardLabel.vue';
 import ContextMenu from 'dashboard/components/ui/ContextMenu.vue';
 import VoiceCallStatus from './VoiceCallStatus.vue';
@@ -305,7 +305,7 @@ const deleteConversation = () => {
       >
         <InboxName v-if="showInboxName" :inbox="inbox" class="flex-1 min-w-0" />
         <div
-          class="flex items-center gap-2 flex-shrink-0"
+          class="flex items-baseline gap-2 flex-shrink-0"
           :class="{
             'flex-1 justify-between': !showInboxName,
           }"
@@ -317,7 +317,10 @@ const deleteConversation = () => {
             <fluent-icon icon="person" size="12" class="text-n-slate-11" />
             {{ assignee.name }}
           </span>
-          <PriorityMark :priority="chat.priority" class="flex-shrink-0" />
+          <CardPriorityIcon
+            :priority="chat.priority"
+            class="flex-shrink-0 !size-3.5"
+          />
         </div>
       </div>
       <h4

app/javascript/dashboard/components/widgets/conversation/PriorityMark.vue

@@ -1,53 +0,0 @@
-<script>
-import { CONVERSATION_PRIORITY } from '../../../../shared/constants/messages';
-
-export default {
-  name: 'PriorityMark',
-  props: {
-    priority: {
-      type: String,
-      default: '',
-      validate: value =>
-        [...Object.values(CONVERSATION_PRIORITY), ''].includes(value),
-    },
-  },
-  data() {
-    return {
-      CONVERSATION_PRIORITY,
-    };
-  },
-  computed: {
-    tooltipText() {
-      return this.$t(
-        `CONVERSATION.PRIORITY.OPTIONS.${this.priority.toUpperCase()}`
-      );
-    },
-    isUrgent() {
-      return this.priority === CONVERSATION_PRIORITY.URGENT;
-    },
-  },
-};
-</script>
-
-<!-- eslint-disable-next-line vue/no-root-v-if -->
-<template>
-  <span
-    v-if="priority"
-    v-tooltip="{
-      content: tooltipText,
-      delay: { show: 1500, hide: 0 },
-    }"
-    class="shrink-0 rounded-sm inline-flex items-center justify-center w-3.5 h-3.5"
-    :class="{
-      'bg-n-ruby-4 text-n-ruby-10': isUrgent,
-      'bg-n-slate-4 text-n-slate-11': !isUrgent,
-    }"
-  >
-    <fluent-icon
-      :icon="`priority-${priority.toLowerCase()}`"
-      :size="isUrgent ? 12 : 14"
-      class="flex-shrink-0"
-      view-box="0 0 14 14"
-    />
-  </span>
-</template>

app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue

@@ -253,6 +253,9 @@ export default {
       if (this.isAnInstagramChannel) {
         return MESSAGE_MAX_LENGTH.INSTAGRAM;
       }
+      if (this.isATelegramChannel) {
+        return MESSAGE_MAX_LENGTH.TELEGRAM;
+      }
       if (this.isATiktokChannel) {
         return MESSAGE_MAX_LENGTH.TIKTOK;
       }
@@ -545,7 +548,10 @@ export default {
     },
     setCopilotAcceptedMessage(message, replyType = this.replyType) {
       const key = this.getDraftKey(this.conversationIdByRoute, replyType);
-      this.copilotAcceptedMessages[key] = trimContent(message || '');
+      this.copilotAcceptedMessages[key] = trimContent(
+        message || '',
+        this.maxLength
+      );
     },
     clearCopilotAcceptedMessage(replyType = this.replyType) {
       const key = this.getDraftKey(this.conversationIdByRoute, replyType);
@@ -603,7 +609,7 @@ export default {
     saveDraft(conversationId, replyType) {
       if (this.message || this.message === '') {
         const key = this.getDraftKey(conversationId, replyType);
-        const draftToSave = trimContent(this.message || '');
+        const draftToSave = trimContent(this.message || '', this.maxLength);
 
         this.$store.dispatch('draftMessages/set', {
           key,

app/javascript/dashboard/featureFlags.js

@@ -37,6 +37,7 @@ export const FEATURE_FLAGS = {
   CHANNEL_INSTAGRAM: 'channel_instagram',
   CHANNEL_TIKTOK: 'channel_tiktok',
   CONTACT_CHATWOOT_SUPPORT_TEAM: 'contact_chatwoot_support_team',
+  CAPTAIN_CUSTOM_TOOLS: 'custom_tools',
   CAPTAIN_V2: 'captain_integration_v2',
   CAPTAIN_TASKS: 'captain_tasks',
   SAML: 'saml',

app/javascript/dashboard/helper/snoozeDateParser/localization.js

@@ -166,6 +166,8 @@ const TOD_TO_MERIDIEM = {
   evening: 'pm',
   night: 'pm',
 };
+const CJK_CHAR_RE =
+  /[\p{Script=Han}\p{Script=Hiragana}\p{Script=Katakana}\p{Script=Hangul}]/u;
 
 // ─── Translation Cache ──────────────────────────────────────────────────────
 
@@ -278,8 +280,13 @@ const escapeRegex = s => s.replace(/[.*+?^${}()|[\]\\]/g, '\\$&');
 const substituteLocalTokens = (text, pairs) => {
   let r = text;
   pairs.forEach(([local, en]) => {
-    const re = new RegExp(`(?<=^|\\s)${escapeRegex(local)}(?=\\s|$)`, 'g');
-    r = r.replace(re, en);
+    if (CJK_CHAR_RE.test(local)) {
+      const re = new RegExp(escapeRegex(local), 'g');
+      r = r.replace(re, ` ${en} `);
+    } else {
+      const re = new RegExp(`(?<=^|\\s)${escapeRegex(local)}(?=\\s|$)`, 'g');
+      r = r.replace(re, en);
+    }
   });
   return r;
 };

app/javascript/dashboard/helper/snoozeDateParser/parser.js

@@ -82,6 +82,9 @@ const ORDINAL_RE = `(\\d{1,2}(?:st|nd|rd|th)?|${ORDINAL_WORDS})`;
 
 const HALF_UNIT_RE = /^(?:in\s+)?half\s+(?:an?\s+)?(hour|day|week|month|year)$/;
 const RELATIVE_DURATION_RE = new RegExp(`^(?:in\\s+)?${NUM_RE}\\s+${UNIT_RE}$`);
+const RELATIVE_DURATION_AFTER_RE = new RegExp(
+  `^(?:in\\s+)?${NUM_RE}\\s+${UNIT_RE}\\s+after$`
+);
 const DURATION_FROM_NOW_RE = new RegExp(
   `^${NUM_RE}\\s+${UNIT_RE}\\s+from\\s+now$`
 );
@@ -89,6 +92,9 @@ const RELATIVE_DAY_ONLY_RE = new RegExp(`^(${RELATIVE_DAYS})$`);
 const RELATIVE_DAY_TOD_RE = new RegExp(
   `^(${RELATIVE_DAYS})\\s+(?:at\\s+)?(${TIME_OF_DAY_NAMES})$`
 );
+const RELATIVE_DAY_MERIDIEM_RE = new RegExp(
+  `^(${RELATIVE_DAYS})\\s+(?:at\\s+)?(am|pm)$`
+);
 const RELATIVE_DAY_TOD_TIME_RE = new RegExp(
   `^(${RELATIVE_DAYS})\\s+(?:at\\s+)?(${TIME_OF_DAY_NAMES})\\s+(\\d{1,2}(?::\\d{2})?)$`
 );
@@ -245,6 +251,7 @@ const matchDuration = (text, now) => {
 
   return (
     parseDuration(text.match(DURATION_FROM_NOW_RE), now) ||
+    parseDuration(text.match(RELATIVE_DURATION_AFTER_RE), now) ||
     parseDuration(text.match(RELATIVE_DURATION_RE), now)
   );
 };
@@ -303,6 +310,13 @@ const matchRelativeDay = (text, now) => {
     );
   }
 
+  const dayMeridiemMatch = text.match(RELATIVE_DAY_MERIDIEM_RE);
+  if (dayMeridiemMatch) {
+    const [, dayKey, meridiem] = dayMeridiemMatch;
+    const hours = meridiem === 'am' ? 9 : 14;
+    return applyTimeWithRollover(RELATIVE_DAY_MAP[dayKey], hours, 0, now);
+  }
+
   const dayAtTimeMatch = text.match(RELATIVE_DAY_AT_TIME_RE);
   if (dayAtTimeMatch) {
     const [, dayKey, timeRaw] = dayAtTimeMatch;

app/javascript/dashboard/helper/specs/snoozeDateParser.spec.js

@@ -1626,6 +1626,24 @@ describe('generateDateSuggestions — localized input regressions', () => {
     },
   };
 
+  const zhTWSnoozeTranslations = {
+    UNITS: {
+      HOUR: '小時',
+      HOURS: '小時',
+      DAY: '天',
+      DAYS: '天',
+    },
+    HALF: '半',
+    RELATIVE: {
+      TOMORROW: '明天',
+    },
+    MERIDIEM: {
+      AM: '上午',
+      PM: '下午',
+    },
+    AFTER: '後',
+  };
+
   describe('P1: short non-English tokens must NOT produce spurious half-duration suggestions', () => {
     it('Arabic "غد" does not produce half-duration suggestions', () => {
       const results = generateDateSuggestions('غد', now, {
@@ -1721,6 +1739,37 @@ describe('generateDateSuggestions — localized input regressions', () => {
       expect(results[0].date.getHours()).toBe(6);
     });
   });
+
+  describe('zh_TW compact CJK inputs', () => {
+    const options = {
+      translations: zhTWSnoozeTranslations,
+      locale: 'zh-TW',
+    };
+
+    it('parses "2小時後" (2 hours from now) without spaces', () => {
+      const results = generateDateSuggestions('2小時後', now, options);
+      expect(results.length).toBeGreaterThan(0);
+      expect(results[0].date.getDate()).toBe(16);
+      expect(results[0].date.getHours()).toBe(12);
+      expect(results[0].date.getMinutes()).toBe(0);
+    });
+
+    it('parses "半天" (half day) without spaces', () => {
+      const results = generateDateSuggestions('半天', now, options);
+      expect(results.length).toBeGreaterThan(0);
+      expect(results[0].date.getDate()).toBe(16);
+      expect(results[0].date.getHours()).toBe(22);
+      expect(results[0].date.getMinutes()).toBe(0);
+    });
+
+    it('parses "明天 上午" (tomorrow AM) into tomorrow 9am', () => {
+      const results = generateDateSuggestions('明天 上午', now, options);
+      expect(results.length).toBeGreaterThan(0);
+      expect(results[0].date.getDate()).toBe(17);
+      expect(results[0].date.getHours()).toBe(9);
+      expect(results[0].date.getMinutes()).toBe(0);
+    });
+  });
 });
 
 describe('no-space duration suggestions', () => {

app/javascript/dashboard/i18n/locale/am/report.json

@@ -1,39 +1,39 @@
 {
   "REPORT": {
     "HEADER": "Conversations",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
+    "LOADING_CHART": "ገበታ ውሂብ በማስጫን ላይ...",
+    "NO_ENOUGH_DATA": "ሪፖርት ለማመንጨት በቂ ውሂብ ነጥቦች አልደረሰንም፣ እባክዎ በኋላ ደግመው ይሞክሩ።",
     "DOWNLOAD_CONVERSATION_REPORTS": "Download conversation reports",
     "DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
     "SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "ውይይቶች",
+        "DESC": "( ጠቅላላ )"
       },
       "INCOMING_MESSAGES": {
         "NAME": "Messages received",
-        "DESC": "( Total )"
+        "DESC": "( ጠቅላላ )"
       },
       "OUTGOING_MESSAGES": {
         "NAME": "Messages sent",
-        "DESC": "( Total )"
+        "DESC": "( ጠቅላላ )"
       },
       "FIRST_RESPONSE_TIME": {
         "NAME": "First Response Time",
-        "DESC": "( Avg )",
+        "DESC": "( አማካይ )",
         "INFO_TEXT": "Total number of conversations used for computation:",
         "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
+        "NAME": "የመፍትሄ ጊዜ",
+        "DESC": "( አማካይ )",
         "INFO_TEXT": "Total number of conversations used for computation:",
         "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "የመፍትሄ ብዛት",
+        "DESC": "( ጠቅላላ )"
       },
       "BOT_RESOLUTION_COUNT": {
         "NAME": "Resolution Count",
@@ -61,8 +61,8 @@
       "CUSTOM_DATE_RANGE": "Custom date range"
     },
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "አተግባር ላይ አውርድ",
+      "PLACEHOLDER": "የቀን ክልል ይምረጡ"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
     "DURATION_FILTER_LABEL": "Duration",
@@ -127,12 +127,12 @@
     }
   },
   "AGENT_REPORTS": {
-    "HEADER": "Agents Overview",
+    "HEADER": "የወኪሎች እይታ",
     "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent's name to learn more.",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
-    "FILTER_DROPDOWN_LABEL": "Select Agent",
+    "LOADING_CHART": "የቅርጸ ቁምፊ ውሂብ በመጫን ላይ...",
+    "NO_ENOUGH_DATA": "ሪፖርት ለማቅረብ በቂ ውሂብ አልደረሰንም፣ እባክዎ በኋላ ደግመው ይሞክሩ።.",
+    "DOWNLOAD_AGENT_REPORTS": "የAgent ሪፖርቶችን አውርድ",
+    "FILTER_DROPDOWN_LABEL": "Agent ይምረጡ",
     "FILTERS": {
       "INPUT_PLACEHOLDER": {
         "AGENTS": "Search agents"
@@ -140,20 +140,20 @@
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "ውይይቶች",
+        "DESC": "( ጠቅላላ )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "NAME": "የመጣ መልእክቶች",
+        "DESC": "( ጠቅላላ )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "NAME": "የሚያልኩ መልእክቶች",
+        "DESC": "( ጠቅላላ )"
       },
       "FIRST_RESPONSE_TIME": {
         "NAME": "First Response Time",
-        "DESC": "( Avg )",
+        "DESC": "( አማካይ )",
         "INFO_TEXT": "Total number of conversations used for computation:",
         "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
       },
@@ -424,7 +424,7 @@
     }
   },
   "CSAT_REPORTS": {
-    "HEADER": "CSAT Reports",
+    "HEADER": "CSAT ሪፖርቶች",
     "NO_RECORDS": "No responses yet",
     "NO_RECORDS_DESCRIPTION": "CSAT survey responses will appear here once customers start providing feedback.",
     "DOWNLOAD": "Download CSAT Reports",
@@ -454,10 +454,10 @@
     },
     "TABLE": {
       "HEADER": {
-        "CONTACT_NAME": "Contact",
+        "CONTACT_NAME": "እውቂያ",
         "AGENT_NAME": "Agent",
-        "RATING": "Rating",
-        "FEEDBACK_TEXT": "Feedback comment",
+        "RATING": "እምነት ደረጃ",
+        "FEEDBACK_TEXT": "አስተያየት አስተያየት",
         "CONVERSATION": "Conversation",
         "CUSTOMER": "Customer",
         "RESPONSE": "Response",
@@ -469,16 +469,16 @@
     "NO_FEEDBACK": "No feedback provided",
     "METRIC": {
       "TOTAL_RESPONSES": {
-        "LABEL": "Total responses",
-        "TOOLTIP": "Total number of responses collected"
+        "LABEL": "ጠቅላላ ምላሾች",
+        "TOOLTIP": "የተሰበሰበው ምላሾች ጠቅላላ ብዛት"
       },
       "SATISFACTION_SCORE": {
-        "LABEL": "Satisfaction score",
-        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+        "LABEL": "የደስታ ነጥብ",
+        "TOOLTIP": "አጠቃላይ የአዎንታዊ ምላሾች ብዛት / አጠቃላይ የምላሾች ብዛት * 100"
       },
       "RESPONSE_RATE": {
-        "LABEL": "Response rate",
-        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+        "LABEL": "የምላሽ ተመን",
+        "TOOLTIP": "አጠቃላይ የምላሾች ብዛት / አጠቃላይ የተላኩ የCSAT እቅድ መልእክቶች ብዛት * 100"
       },
       "RATING_DISTRIBUTION": "Rating distribution"
     },

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "ضع هذا الكود داخل وسم الـ body في موقعك",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "وكيل الدعم",
       "INBOX_AGENTS_SUB_TEXT": "إضافة أو إزالة وكلاء من صندوق الوارد هذا",
       "AGENT_ASSIGNMENT": "تعيين المحادثة",

app/javascript/dashboard/i18n/locale/ar/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "الخصائص",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/az/contact.json

@@ -1,31 +1,31 @@
 {
   "CONTACT_PANEL": {
-    "NOT_AVAILABLE": "Not Available",
+    "NOT_AVAILABLE": "Mövcud deyil",
     "EMAIL_ADDRESS": "Email Address",
-    "PHONE_NUMBER": "Phone number",
+    "PHONE_NUMBER": "Telefon nömrəsi",
     "IDENTIFIER": "Identifier",
     "COPY_SUCCESSFUL": "Copied to clipboard successfully",
-    "COMPANY": "Company",
-    "LOCATION": "Location",
+    "COMPANY": "Şirkət",
+    "LOCATION": "Yer",
     "BROWSER_LANGUAGE": "Browser Language",
     "CONVERSATION_TITLE": "Conversation Details",
     "VIEW_PROFILE": "View Profile",
     "BROWSER": "Browser",
-    "OS": "Operating System",
-    "INITIATED_FROM": "Initiated from",
-    "INITIATED_AT": "Initiated at",
-    "IP_ADDRESS": "IP Address",
-    "CREATED_AT_LABEL": "Created",
+    "OS": "Əməliyyat Sistemi",
+    "INITIATED_FROM": "Başlanğıc yeri",
+    "INITIATED_AT": "Başlanğıc vaxtı",
+    "IP_ADDRESS": "IP ünvanı",
+    "CREATED_AT_LABEL": "Yaradılıb",
     "NEW_MESSAGE": "New message",
-    "CALL": "Call",
+    "CALL": "Zəng et",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
     "CONVERSATIONS": {
-      "NO_RECORDS_FOUND": "There are no previous conversations associated to this contact.",
-      "TITLE": "Previous Conversations"
+      "NO_RECORDS_FOUND": "Bu əlaqə ilə bağlı əvvəlki söhbətlər yoxdur.",
+      "TITLE": "Əvvəlki Söhbətlər"
     },
     "LABELS": {
       "CONTACT": {
@@ -44,23 +44,23 @@
       }
     },
     "MERGE_CONTACT": "Merge contact",
-    "CONTACT_ACTIONS": "Contact actions",
+    "CONTACT_ACTIONS": "Əlaqə əməliyyatları",
     "MUTE_CONTACT": "Block Contact",
     "UNMUTE_CONTACT": "Unblock Contact",
     "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
-    "SEND_TRANSCRIPT": "Send Transcript",
-    "EDIT_LABEL": "Edit",
+    "UNMUTED_SUCCESS": "Bu əlaqənin bloku uğurla açıldı.",
+    "SEND_TRANSCRIPT": "Mətni Göndər",
+    "EDIT_LABEL": "Redaktə et",
     "SIDEBAR_SECTIONS": {
       "CUSTOM_ATTRIBUTES": "Custom Attributes",
       "CONTACT_LABELS": "Contact Labels",
-      "PREVIOUS_CONVERSATIONS": "Previous Conversations",
+      "PREVIOUS_CONVERSATIONS": "Əvvəlki Söhbətlər",
       "NO_RECORDS_FOUND": "No attributes found"
     }
   },
   "EDIT_CONTACT": {
-    "BUTTON_LABEL": "Edit Contact",
-    "TITLE": "Edit contact",
+    "BUTTON_LABEL": "Əlaqəni redaktə et",
+    "TITLE": "Əlaqəni redaktə et",
     "DESC": "Edit contact details"
   },
   "DELETE_CONTACT": {
@@ -71,23 +71,23 @@
       "TITLE": "Confirm Deletion",
       "MESSAGE": "Are you sure to delete ",
       "YES": "Yes, Delete",
-      "NO": "No, Keep"
+      "NO": "Xeyr, Saxla"
     },
     "API": {
       "SUCCESS_MESSAGE": "Contact deleted successfully",
-      "ERROR_MESSAGE": "Could not delete contact. Please try again later."
+      "ERROR_MESSAGE": "Əlaqəni silmək mümkün olmadı. Zəhmət olmasa, bir az sonra yenidən cəhd edin."
     }
   },
   "CONTACT_FORM": {
     "FORM": {
       "SUBMIT": "Submit",
-      "CANCEL": "Cancel",
+      "CANCEL": "Ləğv et",
       "AVATAR": {
         "LABEL": "Contact Avatar"
       },
       "NAME": {
-        "PLACEHOLDER": "Enter the full name of the contact",
-        "LABEL": "Full Name"
+        "PLACEHOLDER": "Əlaqənin tam adını daxil edin",
+        "LABEL": "Tam Ad"
       },
       "BIO": {
         "PLACEHOLDER": "Enter the bio of the contact",
@@ -100,30 +100,30 @@
         "ERROR": "Please enter a valid email address."
       },
       "PHONE_NUMBER": {
-        "PLACEHOLDER": "Enter the phone number of the contact",
-        "LABEL": "Phone Number",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
-        "ERROR": "Phone number should be either empty or of E.164 format",
-        "DIAL_CODE_ERROR": "Please select a dial code from the list",
-        "DUPLICATE": "This phone number is in use for another contact."
+        "PLACEHOLDER": "Əlaqə şəxsin telefon nömrəsini daxil edin",
+        "LABEL": "Telefon nömrəsi",
+        "HELP": "Telefon nömrəsi E.164 formatında olmalıdır, məsələn: +1415555555. Ölkə kodunu siyahıdan seçə bilərsiniz.",
+        "ERROR": "Telefon nömrəsi ya boş olmalıdır, ya da E.164 formatında olmalıdır",
+        "DIAL_CODE_ERROR": "Zəhmət olmasa siyahıdan kodu seçin",
+        "DUPLICATE": "Bu telefon nömrəsi başqa bir əlaqə üçün istifadə olunur."
       },
       "LOCATION": {
-        "PLACEHOLDER": "Enter the location of the contact",
-        "LABEL": "Location"
+        "PLACEHOLDER": "Əlaqə yerini daxil edin",
+        "LABEL": "Yer"
       },
       "COMPANY_NAME": {
-        "PLACEHOLDER": "Enter the company name",
+        "PLACEHOLDER": "Şirkət adını daxil edin",
         "LABEL": "Company Name"
       },
       "COUNTRY": {
-        "PLACEHOLDER": "Enter the country name",
+        "PLACEHOLDER": "Ölkə adını daxil edin",
         "LABEL": "Country Name",
-        "SELECT_PLACEHOLDER": "Select",
-        "REMOVE": "Remove",
-        "SELECT_COUNTRY": "Select Country"
+        "SELECT_PLACEHOLDER": "Seçin",
+        "REMOVE": "Sil",
+        "SELECT_COUNTRY": "Ölkəni seçin"
       },
       "CITY": {
-        "PLACEHOLDER": "Enter the city name",
+        "PLACEHOLDER": "Şəhərin adını daxil edin",
         "LABEL": "City Name"
       },
       "SOCIAL_PROFILES": {
@@ -155,23 +155,23 @@
     "ERROR_MESSAGE": "There was an error, please try again"
   },
   "NEW_CONVERSATION": {
-    "BUTTON_LABEL": "Start conversation",
-    "TITLE": "New conversation",
+    "BUTTON_LABEL": "Söhbətə başla",
+    "TITLE": "Yeni söhbət",
     "DESC": "Start a new conversation by sending a new message.",
     "NO_INBOX": "Couldn't find an inbox to initiate a new conversation with this contact.",
     "FORM": {
       "TO": {
-        "LABEL": "To"
+        "LABEL": "Kimə"
       },
       "INBOX": {
         "LABEL": "Via Inbox",
         "PLACEHOLDER": "Choose source inbox",
-        "ERROR": "Select an inbox"
+        "ERROR": "Bir qutu seçin"
       },
       "SUBJECT": {
-        "LABEL": "Subject",
-        "PLACEHOLDER": "Subject",
-        "ERROR": "Subject can't be empty"
+        "LABEL": "Mövzu",
+        "PLACEHOLDER": "Mövzu",
+        "ERROR": "Mövzu boş ola bilməz"
       },
       "MESSAGE": {
         "LABEL": "Message",
@@ -183,10 +183,10 @@
         "HELP_TEXT": "Drag and drop files here or choose files to attach"
       },
       "SUBMIT": "Send message",
-      "CANCEL": "Cancel",
+      "CANCEL": "Ləğv et",
       "SUCCESS_MESSAGE": "Message sent!",
-      "GO_TO_CONVERSATION": "View",
-      "ERROR_MESSAGE": "Couldn't send! try again"
+      "GO_TO_CONVERSATION": "Bax",
+      "ERROR_MESSAGE": "Göndərmək mümkün olmadı! yenidən cəhd et"
     }
   },
   "CONTACTS_PAGE": {
@@ -204,7 +204,7 @@
     "ACTIONS": {
       "COPY": "Copy attribute",
       "DELETE": "Delete attribute",
-      "EDIT": "Edit attribute"
+      "EDIT": "Xüsusiyyəti redaktə et"
     },
     "ADD": {
       "TITLE": "Create custom attribute",
@@ -212,7 +212,7 @@
     },
     "FORM": {
       "CREATE": "Add attribute",
-      "CANCEL": "Cancel",
+      "CANCEL": "Ləğv et",
       "NAME": {
         "LABEL": "Custom attribute name",
         "PLACEHOLDER": "Eg: shopify id",
@@ -220,12 +220,12 @@
       },
       "VALUE": {
         "LABEL": "Attribute value",
-        "PLACEHOLDER": "Eg: 11901 "
+        "PLACEHOLDER": "Məsələn: 11901 "
       },
       "ADD": {
         "TITLE": "Create new attribute ",
-        "SUCCESS": "Attribute added successfully",
-        "ERROR": "Unable to add attribute. Please try again later"
+        "SUCCESS": "Xüsusiyyət uğurla əlavə edildi",
+        "ERROR": "Xüsusiyyəti əlavə etmək mümkün olmadı. Zəhmət olmasa, bir az sonra yenidən cəhd edin"
       },
       "UPDATE": {
         "SUCCESS": "Attribute updated successfully",
@@ -236,52 +236,52 @@
         "ERROR": "Unable to delete attribute. Please try again later"
       },
       "ATTRIBUTE_SELECT": {
-        "TITLE": "Add attributes",
+        "TITLE": "Xüsusiyyətlər əlavə et",
         "PLACEHOLDER": "Search attributes",
         "NO_RESULT": "No attributes found"
       },
       "ATTRIBUTE_TYPE": {
         "LIST": {
-          "PLACEHOLDER": "Select value",
+          "PLACEHOLDER": "Dəyəri seçin",
           "SEARCH_INPUT_PLACEHOLDER": "Search value",
           "NO_RESULT": "No result found"
         }
       }
     },
     "VALIDATIONS": {
-      "REQUIRED": "Valid value is required",
-      "INVALID_URL": "Invalid URL",
-      "INVALID_INPUT": "Invalid Input"
+      "REQUIRED": "Düzgün dəyər tələb olunur",
+      "INVALID_URL": "Yanlış URL",
+      "INVALID_INPUT": "Yanlış Giriş"
     }
   },
   "MERGE_CONTACTS": {
     "TITLE": "Merge contacts",
-    "DESCRIPTION": "Merge contacts to combine two profiles into one, including all attributes and conversations. In case of conflict, the Primary contact’s attributes will take precedence.",
+    "DESCRIPTION": "İki profili bütün atributlar və söhbətlər daxil olmaqla birləşdirərək əlaqələri birləşdirin. Ziddiyyət olduqda, Əsas əlaqənin atributları üstünlük təşkil edəcək.",
     "PRIMARY": {
-      "TITLE": "Primary contact",
+      "TITLE": "Əsas əlaqə",
       "HELP_LABEL": "To be deleted"
     },
     "PARENT": {
       "TITLE": "Contact to merge",
-      "PLACEHOLDER": "Search for a contact",
+      "PLACEHOLDER": "Əlaqə axtar",
       "HELP_LABEL": "To be kept"
     },
     "SUMMARY": {
-      "TITLE": "Summary",
+      "TITLE": "Yekun",
       "DELETE_WARNING": "Contact of <strong>{primaryContactName}</strong> will be deleted.",
       "ATTRIBUTE_WARNING": "Contact details of <strong>{primaryContactName}</strong> will be copied to <strong>{parentContactName}</strong>."
     },
     "SEARCH": {
-      "ERROR_MESSAGE": "Something went wrong. Please try again later."
+      "ERROR_MESSAGE": "Nəsə səhv getdi. Zəhmət olmasa, bir az sonra yenidən cəhd edin."
     },
     "FORM": {
       "SUBMIT": " Merge contacts",
-      "CANCEL": "Cancel",
+      "CANCEL": "Ləğv et",
       "CHILD_CONTACT": {
-        "ERROR": "Select a child contact to merge"
+        "ERROR": "Birləşdirmək üçün alt əlaqəni seçin"
       },
       "SUCCESS_MESSAGE": "Contact merged successfully",
-      "ERROR_MESSAGE": "Could not merge contacts, try again!"
+      "ERROR_MESSAGE": "Əlaqələri birləşdirmək mümkün olmadı, yenidən cəhd edin!"
     },
     "DROPDOWN_ITEM": {
       "ID": "(ID: {identifier})"
@@ -289,68 +289,68 @@
   },
   "CONTACTS_LAYOUT": {
     "HEADER": {
-      "TITLE": "Contacts",
-      "SEARCH_TITLE": "Search contacts",
-      "ACTIVE_TITLE": "Active contacts",
-      "SEARCH_PLACEHOLDER": "Search...",
+      "TITLE": "Əlaqələr",
+      "SEARCH_TITLE": "Əlaqələrdə axtarış",
+      "ACTIVE_TITLE": "Aktiv əlaqələr",
+      "SEARCH_PLACEHOLDER": "Axtarış...",
       "MESSAGE_BUTTON": "Message",
       "SEND_MESSAGE": "Send message",
       "BLOCK_CONTACT": "Block contact",
       "UNBLOCK_CONTACT": "Unblock contact",
       "BREADCRUMB": {
-        "CONTACTS": "Contacts"
+        "CONTACTS": "Əlaqələr"
       },
       "ACTIONS": {
         "CONTACT_CREATION": {
-          "ADD_CONTACT": "Add contact",
-          "EXPORT_CONTACT": "Export contacts",
-          "IMPORT_CONTACT": "Import contacts",
-          "SAVE_CONTACT": "Save contact",
+          "ADD_CONTACT": "Əlaqə əlavə et",
+          "EXPORT_CONTACT": "Əlaqələri ixrac et",
+          "IMPORT_CONTACT": "Əlaqələri idxal et",
+          "SAVE_CONTACT": "Əlaqəni yadda saxla",
           "EMAIL_ADDRESS_DUPLICATE": "This email address is in use for another contact.",
-          "PHONE_NUMBER_DUPLICATE": "This phone number is in use for another contact.",
+          "PHONE_NUMBER_DUPLICATE": "Bu telefon nömrəsi başqa bir əlaqə üçün istifadə olunur.",
           "SUCCESS_MESSAGE": "Contact saved successfully",
-          "ERROR_MESSAGE": "Unable to save contact. Please try again later."
+          "ERROR_MESSAGE": "Əlaqəni saxlamaq mümkün olmadı. Zəhmət olmasa sonra yenidən cəhd edin."
         },
         "BLOCK_SUCCESS_MESSAGE": "This contact is blocked successfully",
         "BLOCK_ERROR_MESSAGE": "Unable to block contact. Please try again later.",
-        "UNBLOCK_SUCCESS_MESSAGE": "This contact is unblocked successfully",
+        "UNBLOCK_SUCCESS_MESSAGE": "Bu əlaqənin bloku uğurla açıldı",
         "UNBLOCK_ERROR_MESSAGE": "Unable to unblock contact. Please try again later.",
         "IMPORT_CONTACT": {
-          "TITLE": "Import contacts",
-          "DESCRIPTION": "Import contacts through a CSV file.",
+          "TITLE": "Əlaqələri idxal et",
+          "DESCRIPTION": "Əlaqələri CSV faylı vasitəsilə idxal edin.",
           "DOWNLOAD_LABEL": "Download a sample csv.",
-          "LABEL": "CSV File:",
-          "CHOOSE_FILE": "Choose file",
-          "CHANGE": "Change",
-          "CANCEL": "Cancel",
-          "IMPORT": "Import",
-          "SUCCESS_MESSAGE": "You will be notified via email when the import is complete.",
+          "LABEL": "CSV faylı:",
+          "CHOOSE_FILE": "Fayl seçin",
+          "CHANGE": "Dəyiş",
+          "CANCEL": "Ləğv et",
+          "IMPORT": "İdxal et",
+          "SUCCESS_MESSAGE": "İdxal bitdikdə sizə elektron bildiriş göndəriləcək.",
           "ERROR_MESSAGE": "There was an error, please try again"
         },
         "EXPORT_CONTACT": {
-          "TITLE": "Export contacts",
+          "TITLE": "Əlaqələri ixrac et",
           "DESCRIPTION": "Quickly export a csv file with comprehensive details of your contacts",
-          "CONFIRM": "Export",
-          "SUCCESS_MESSAGE": "Export is in progress. You will be notified on email when the export file is ready to download.",
+          "CONFIRM": "İxrac et",
+          "SUCCESS_MESSAGE": "İxrac davam edir. Fayl hazır olanda sizə elektron bildiriş göndəriləcək.",
           "ERROR_MESSAGE": "There was an error, please try again"
         },
         "SORT_BY": {
-          "LABEL": "Sort by",
+          "LABEL": "Sırala",
           "OPTIONS": {
-            "NAME": "Name",
-            "EMAIL": "Email",
-            "PHONE_NUMBER": "Phone number",
-            "COMPANY": "Company",
-            "COUNTRY": "Country",
-            "CITY": "City",
-            "LAST_ACTIVITY": "Last activity",
+            "NAME": "Ad",
+            "EMAIL": "Elektron poçt",
+            "PHONE_NUMBER": "Telefon nömrəsi",
+            "COMPANY": "Şirkət",
+            "COUNTRY": "Ölkə",
+            "CITY": "Şəhər",
+            "LAST_ACTIVITY": "Son fəaliyyət",
             "CREATED_AT": "Created at"
           }
         },
         "ORDER": {
           "LABEL": "Ordering",
           "OPTIONS": {
-            "ASCENDING": "Ascending",
+            "ASCENDING": "Artan sıra ilə",
             "DESCENDING": "Descending"
           }
         },
@@ -358,17 +358,17 @@
           "CREATE_SEGMENT": {
             "TITLE": "Do you want to save this filter?",
             "CONFIRM": "Save filter",
-            "LABEL": "Name",
+            "LABEL": "Ad",
             "PLACEHOLDER": "Enter the name of the filter",
-            "ERROR": "Enter a valid name",
+            "ERROR": "Etibarlı ad daxil edin",
             "SUCCESS_MESSAGE": "Filter saved successfully",
             "ERROR_MESSAGE": "Unable to save filter. Please try again later."
           },
           "DELETE_SEGMENT": {
             "TITLE": "Confirm Deletion",
-            "DESCRIPTION": "Are you sure you want to delete this filter?",
+            "DESCRIPTION": "Bu filtrin silinməsini təsdiqləyirsiniz?",
             "CONFIRM": "Yes, Delete",
-            "CANCEL": "No, Cancel",
+            "CANCEL": "Xeyr, Ləğv et",
             "SUCCESS_MESSAGE": "Filter deleted successfully",
             "ERROR_MESSAGE": "Unable to delete filter. Please try again later."
           }
@@ -379,18 +379,18 @@
       "SHOWING": "Showing {startItem} - {endItem} of {totalItems} contacts"
     },
     "FILTER": {
-      "NAME": "Name",
-      "EMAIL": "Email",
-      "PHONE_NUMBER": "Phone number",
+      "NAME": "Ad",
+      "EMAIL": "Elektron poçt",
+      "PHONE_NUMBER": "Telefon nömrəsi",
       "IDENTIFIER": "Identifier",
-      "COUNTRY": "Country",
-      "CITY": "City",
+      "COUNTRY": "Ölkə",
+      "CITY": "Şəhər",
       "CREATED_AT": "Created at",
-      "LAST_ACTIVITY": "Last activity",
+      "LAST_ACTIVITY": "Son fəaliyyət",
       "REFERER_LINK": "Referer link",
       "BLOCKED": "Blocked",
-      "BLOCKED_TRUE": "True",
-      "BLOCKED_FALSE": "False",
+      "BLOCKED_TRUE": "Doğru",
+      "BLOCKED_FALSE": "Yanlış",
       "BUTTONS": {
         "CLEAR_FILTERS": "Clear filters",
         "UPDATE_SEGMENT": "Update segment",
@@ -409,7 +409,7 @@
       }
     },
     "CARD": {
-      "OF": "of",
+      "OF": "də",
       "VIEW_DETAILS": "View details",
       "EDIT_DETAILS_FORM": {
         "TITLE": "Edit contact details",
@@ -418,27 +418,27 @@
             "PLACEHOLDER": "Enter the first name"
           },
           "LAST_NAME": {
-            "PLACEHOLDER": "Enter the last name"
+            "PLACEHOLDER": "Soyadı daxil edin"
           },
           "EMAIL_ADDRESS": {
             "PLACEHOLDER": "Enter the email address",
             "DUPLICATE": "This email address is in use for another contact."
           },
           "PHONE_NUMBER": {
-            "PLACEHOLDER": "Enter the phone number",
-            "DUPLICATE": "This phone number is in use for another contact."
+            "PLACEHOLDER": "Telefon nömrəsini daxil edin",
+            "DUPLICATE": "Bu telefon nömrəsi başqa bir əlaqə üçün istifadə olunur."
           },
           "CITY": {
-            "PLACEHOLDER": "Enter the city name"
+            "PLACEHOLDER": "Şəhər adını daxil edin"
           },
           "COUNTRY": {
-            "PLACEHOLDER": "Select country"
+            "PLACEHOLDER": "Ölkəni seçin"
           },
           "BIO": {
             "PLACEHOLDER": "Enter the bio"
           },
           "COMPANY_NAME": {
-            "PLACEHOLDER": "Enter the company name"
+            "PLACEHOLDER": "Şirkət adını daxil edin"
           }
         },
         "UPDATE_BUTTON": "Update contact",
@@ -477,8 +477,8 @@
       }
     },
     "DETAILS": {
-      "CREATED_AT": "Created {date}",
-      "LAST_ACTIVITY": "Last active {date}",
+      "CREATED_AT": "Yaradılıb {date}",
+      "LAST_ACTIVITY": "Son fəaliyyət {date}",
       "DELETE_CONTACT_DESCRIPTION": "Permanently delete this contact. This action is irreversible",
       "DELETE_CONTACT": "Delete contact",
       "DELETE_DIALOG": {
@@ -487,7 +487,7 @@
         "CONFIRM": "Yes, Delete",
         "API": {
           "SUCCESS_MESSAGE": "Contact deleted successfully",
-          "ERROR_MESSAGE": "Could not delete contact. Please try again later."
+          "ERROR_MESSAGE": "Əlaqəni silmək mümkün olmadı. Zəhmət olmasa sonra yenidən cəhd edin."
         }
       },
       "AVATAR": {
@@ -496,86 +496,86 @@
           "SUCCESS_MESSAGE": "Avatar uploaded successfully"
         },
         "DELETE": {
-          "SUCCESS_MESSAGE": "Avatar deleted successfully",
+          "SUCCESS_MESSAGE": "Avatar uğurla silindi",
           "ERROR_MESSAGE": "Could not delete avatar. Please try again later."
         }
       }
     },
     "SIDEBAR": {
       "TABS": {
-        "ATTRIBUTES": "Attributes",
-        "HISTORY": "History",
-        "NOTES": "Notes",
+        "ATTRIBUTES": "Xüsusiyyətlər",
+        "HISTORY": "Tarix",
+        "NOTES": "Qeydlər",
         "MERGE": "Merge"
       },
       "HISTORY": {
-        "EMPTY_STATE": "There are no previous conversations associated to this contact"
+        "EMPTY_STATE": "Bu əlaqə ilə bağlı əvvəlki söhbətlər yoxdur"
       },
       "ATTRIBUTES": {
         "SEARCH_PLACEHOLDER": "Search for attributes",
         "UNUSED_ATTRIBUTES": "{count} Used attribute | {count} Unused attributes",
         "EMPTY_STATE": "There are no contact custom attributes available in this account. You can create a custom attribute in settings.",
-        "YES": "Yes",
-        "NO": "No",
+        "YES": "Bəli",
+        "NO": "Xeyr",
         "TRIGGER": {
-          "SELECT": "Select value",
-          "INPUT": "Enter value"
+          "SELECT": "Dəyəri seçin",
+          "INPUT": "Dəyər daxil edin"
         },
         "VALIDATIONS": {
-          "INVALID_NUMBER": "Invalid number",
-          "REQUIRED": "Valid value is required",
-          "INVALID_INPUT": "Invalid input",
-          "INVALID_URL": "Invalid URL",
-          "INVALID_DATE": "Invalid date"
+          "INVALID_NUMBER": "Yanlış nömrə",
+          "REQUIRED": "Düzgün dəyər tələb olunur",
+          "INVALID_INPUT": "Yanlış giriş",
+          "INVALID_URL": "Yanlış URL",
+          "INVALID_DATE": "Yanlış tarix"
         },
         "NO_ATTRIBUTES": "No attributes found",
         "API": {
           "SUCCESS_MESSAGE": "Attribute updated successfully",
           "DELETE_SUCCESS_MESSAGE": "Attribute deleted successfully",
           "UPDATE_ERROR": "Unable to update attribute. Please try again later",
-          "DELETE_ERROR": "Unable to delete attribute. Please try again later"
+          "DELETE_ERROR": "Xüsusiyyəti silmək mümkün olmadı. Zəhmət olmasa, bir az sonra yenidən cəhd edin"
         }
       },
       "MERGE": {
         "TITLE": "Merge contact",
-        "DESCRIPTION": "Combine two profiles into one, including all attributes and conversations. In case of conflict, the primary contact’s attributes will take precedence.",
-        "PRIMARY": "Primary contact",
+        "DESCRIPTION": "İki profili bütün atributlar və söhbətlər daxil olmaqla birləşdirin. Ziddiyyət olduqda, əsas əlaqənin atributları üstünlük təşkil edəcək.",
+        "PRIMARY": "Əsas əlaqə",
         "PRIMARY_HELP_LABEL": "To be saved",
-        "PRIMARY_REQUIRED_ERROR": "Please select a contact to merge with before proceeding",
+        "PRIMARY_REQUIRED_ERROR": "Davam etməzdən əvvəl birləşdirmək üçün əlaqə seçin",
         "PARENT": "To be merged",
         "PARENT_HELP_LABEL": "To be deleted",
         "EMPTY_STATE": "No contacts found",
-        "PLACEHOLDER": "Search for primary contact",
-        "SEARCH_PLACEHOLDER": "Search for a contact",
+        "PLACEHOLDER": "Əsas əlaqəni axtar",
+        "SEARCH_PLACEHOLDER": "Əlaqə axtar",
         "SEARCH_ERROR_MESSAGE": "Could not search for contacts. Please try again later.",
         "SUCCESS_MESSAGE": "Contact merged successfully",
-        "ERROR_MESSAGE": "Could not merge contacts, try again!",
+        "ERROR_MESSAGE": "Əlaqələri birləşdirmək mümkün olmadı, yenidən cəhd edin!",
         "IS_SEARCHING": "Searching...",
         "BUTTONS": {
-          "CANCEL": "Cancel",
+          "CANCEL": "Ləğv et",
           "CONFIRM": "Merge contact"
         }
       },
       "NOTES": {
-        "PLACEHOLDER": "Add a note",
-        "WROTE": "wrote",
-        "YOU": "You",
+        "PLACEHOLDER": "Qeyd əlavə et",
+        "WROTE": "yazdı",
+        "YOU": "Siz",
         "SAVE": "Save note",
         "ADD_NOTE": "Add contact note",
-        "EXPAND": "Expand",
+        "EXPAND": "Genişləndir",
         "COLLAPSE": "Collapse",
         "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above.",
-        "CONVERSATION_EMPTY_STATE": "There are no notes yet. Use the Add note button to create one."
+        "CONVERSATION_EMPTY_STATE": "Hələ qeydlər yoxdur. Yeni qeyd yaratmaq üçün Qeyd əlavə et düyməsini istifadə edin."
       }
     },
     "EMPTY_STATE": {
       "TITLE": "No contacts found in this account",
       "SUBTITLE": "Start adding new contacts by clicking on the button below",
-      "BUTTON_LABEL": "Add contact",
+      "BUTTON_LABEL": "Əlaqə əlavə et",
       "SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
-      "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
-      "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
+      "LIST_EMPTY_STATE_TITLE": "Bu baxışda əlaqə mövcud deyil 📋",
+      "ACTIVE_EMPTY_STATE_TITLE": "Hazırda aktiv əlaqə yoxdur 🌙"
     },
     "LOAD_MORE": "Load more"
   },
@@ -585,12 +585,12 @@
     "ASSIGN_LABELS_FAILED": "Failed to assign labels",
     "DESCRIPTION": "Select the labels you want to add to the selected contacts.",
     "NO_LABELS_FOUND": "No labels available yet.",
-    "SELECTED_COUNT": "{count} selected",
+    "SELECTED_COUNT": "{count} seçildi",
     "CLEAR_SELECTION": "Clear selection",
     "SELECT_ALL": "Select all ({count})",
     "DELETE_CONTACTS": "Delete",
     "DELETE_SUCCESS": "Contacts deleted successfully.",
-    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_FAILED": "Əlaqələri silmək mümkün olmadı.",
     "DELETE_DIALOG": {
       "TITLE": "Delete selected contacts",
       "SINGULAR_TITLE": "Delete selected contact",
@@ -605,27 +605,27 @@
       "ERROR_MESSAGE": "We couldn’t complete the search. Please try again."
     },
     "FORM": {
-      "GO_TO_CONVERSATION": "View",
+      "GO_TO_CONVERSATION": "Bax",
       "SUCCESS_MESSAGE": "The message was sent successfully!",
       "ERROR_MESSAGE": "An error occurred while creating the conversation. Please try again later.",
       "NO_INBOX_ALERT": "There are no available inboxes to start a conversation with this contact.",
       "CONTACT_SELECTOR": {
-        "LABEL": "To:",
+        "LABEL": "Kimə:",
         "TAG_INPUT_PLACEHOLDER": "Enter at least 2 characters to search by name, email, or phone number",
-        "CONTACT_CREATING": "Creating contact..."
+        "CONTACT_CREATING": "Əlaqə yaradılır..."
       },
       "INBOX_SELECTOR": {
         "LABEL": "Via:",
-        "BUTTON": "Show inboxes"
+        "BUTTON": "Qutuları göstər"
       },
       "EMAIL_OPTIONS": {
-        "SUBJECT_LABEL": "Subject :",
+        "SUBJECT_LABEL": "Mövzu :",
         "SUBJECT_PLACEHOLDER": "Enter your email subject here",
         "CC_LABEL": "Cc:",
         "CC_PLACEHOLDER": "Enter at least 2 characters to search by email",
         "BCC_LABEL": "Bcc:",
         "BCC_PLACEHOLDER": "Enter at least 2 characters to search by email",
-        "BCC_BUTTON": "Bcc"
+        "BCC_BUTTON": "Gizli nüsxə"
       },
       "MESSAGE_EDITOR": {
         "PLACEHOLDER": "Write your message here..."
@@ -651,8 +651,8 @@
         }
       },
       "ACTION_BUTTONS": {
-        "DISCARD": "Discard",
-        "SEND": "Send ({keyCode})"
+        "DISCARD": "İmtina et",
+        "SEND": "Göndər ({keyCode})"
       }
     }
   }

app/javascript/dashboard/i18n/locale/az/conversation.json

@@ -1,452 +1,452 @@
 {
   "CONVERSATION": {
-    "SELECT_A_CONVERSATION": "Please select a conversation from left pane",
-    "CSAT_REPLY_MESSAGE": "Please rate the conversation",
-    "404": "Sorry, we cannot find the conversation. Please try again",
-    "SWITCH_VIEW_LAYOUT": "Switch the layout",
-    "DASHBOARD_APP_TAB_MESSAGES": "Messages",
-    "UNVERIFIED_SESSION": "The identity of this user is not verified",
-    "NO_MESSAGE_1": "Uh oh! Looks like there are no messages from customers in your inbox.",
-    "NO_MESSAGE_2": " to send a message to your page!",
-    "NO_INBOX_1": "Hola! Looks like you haven't added any inboxes yet.",
-    "NO_INBOX_2": " to get started",
-    "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator",
-    "SEARCH_MESSAGES": "Search for messages in conversations",
-    "VIEW_ORIGINAL": "View original",
-    "VIEW_TRANSLATED": "View translated",
+    "SELECT_A_CONVERSATION": "Zəhmət olmasa, soldakı paneldən bir söhbət seçin",
+    "CSAT_REPLY_MESSAGE": "Zəhmət olmasa söhbəti qiymətləndirin",
+    "404": "Bağışlayın, söhbəti tapa bilmirik. Zəhmət olmasa, yenidən cəhd edin",
+    "SWITCH_VIEW_LAYOUT": "Düzəni dəyişdirin",
+    "DASHBOARD_APP_TAB_MESSAGES": "Mesajlar",
+    "UNVERIFIED_SESSION": "Bu istifadəçinin şəxsiyyəti təsdiqlənməyib",
+    "NO_MESSAGE_1": "Uh oh! Görünür qutunuzda müştərilərdən mesaj yoxdur.",
+    "NO_MESSAGE_2": " səhifənizə mesaj göndərmək üçün!",
+    "NO_INBOX_1": "Hola! Görünür hələ heç bir poçt qutusu əlavə etməmisiniz.",
+    "NO_INBOX_2": " başlamaq üçün",
+    "NO_INBOX_AGENT": "Uh Oh! Görünür heç bir poçt qutusunun üzvü deyilsiniz. Zəhmət olmasa administratorunuzla əlaqə saxlayın",
+    "SEARCH_MESSAGES": "Söhbətlərdə mesajları axtarın",
+    "VIEW_ORIGINAL": "Orijinalı göstər",
+    "VIEW_TRANSLATED": "Tərcüməni göstər",
     "EMPTY_STATE": {
-      "CMD_BAR": "to open command menu",
-      "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"
+      "CMD_BAR": "əmr menyusunu açmaq üçün",
+      "KEYBOARD_SHORTCUTS": "klaviatura qısa yollarını görmək üçün"
     },
     "SEARCH": {
-      "TITLE": "Search messages",
-      "RESULT_TITLE": "Search Results",
-      "LOADING_MESSAGE": "Crunching data...",
-      "PLACEHOLDER": "Type any text to search messages",
-      "NO_MATCHING_RESULTS": "No results found."
+      "TITLE": "Mesajları axtar",
+      "RESULT_TITLE": "Axtarış Nəticələri",
+      "LOADING_MESSAGE": "Məlumatlar işlənir...",
+      "PLACEHOLDER": "Mesajları axtarmaq üçün istənilən mətni yazın",
+      "NO_MATCHING_RESULTS": "Nəticə tapılmadı."
     },
-    "UNREAD_MESSAGES": "Unread Messages",
-    "UNREAD_MESSAGE": "Unread Message",
-    "CLICK_HERE": "Click here",
-    "LOADING_INBOXES": "Loading inboxes",
-    "LOADING_CONVERSATIONS": "Loading Conversations",
-    "CANNOT_REPLY": "You cannot reply due to",
-    "24_HOURS_WINDOW": "24 hour message window restriction",
-    "48_HOURS_WINDOW": "48 hour message window restriction",
-    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
-    "NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
-    "ASSIGN_TO_ME": "Assign to me",
-    "BOT_HANDOFF_MESSAGE": "You are responding to a conversation which is currently handled by an assistant or a bot.",
-    "BOT_HANDOFF_ACTION": "Mark open and assign to you",
-    "BOT_HANDOFF_REOPEN_ACTION": "Mark conversation open",
-    "BOT_HANDOFF_SUCCESS": "Conversation has been handed over to you",
-    "BOT_HANDOFF_ERROR": "Failed to take over the conversation. Please try again.",
-    "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
-    "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
-    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
-    "REPLYING_TO": "You are replying to:",
-    "REMOVE_SELECTION": "Remove Selection",
-    "DOWNLOAD": "Download",
-    "UNKNOWN_FILE_TYPE": "Unknown File",
-    "SAVE_CONTACT": "Save Contact",
-    "NO_CONTENT": "No content to display",
+    "UNREAD_MESSAGES": "Oxunmamış Mesajlar",
+    "UNREAD_MESSAGE": "Oxunmamış Mesaj",
+    "CLICK_HERE": "Buraya klik edin",
+    "LOADING_INBOXES": "Qutular yüklənir",
+    "LOADING_CONVERSATIONS": "Söhbətlər yüklənir",
+    "CANNOT_REPLY": "Cavab verə bilməzsiniz, çünki",
+    "24_HOURS_WINDOW": "24 saatlıq mesaj pəncərəsi məhdudiyyəti",
+    "48_HOURS_WINDOW": "48 saatlıq mesaj pəncərəsi məhdudiyyəti",
+    "API_HOURS_WINDOW": "Bu söhbətə yalnız {hours} saat ərzində cavab verə bilərsiniz",
+    "NOT_ASSIGNED_TO_YOU": "Bu söhbət sizə təyin edilməyib. Bu söhbəti özünüzə təyin etmək istərdiniz?",
+    "ASSIGN_TO_ME": "Mənə təyin et",
+    "BOT_HANDOFF_MESSAGE": "Hazırda köməkçi və ya bot tərəfindən idarə olunan söhbətə cavab verirsiniz.",
+    "BOT_HANDOFF_ACTION": "Açıq kimi işarələ və özünüzə təyin et",
+    "BOT_HANDOFF_REOPEN_ACTION": "Söhbəti açıq kimi işarələyin",
+    "BOT_HANDOFF_SUCCESS": "Söhbət sizə təhvil verildi",
+    "BOT_HANDOFF_ERROR": "Söhbəti ələ keçirmək alınmadı. Zəhmət olmasa, yenidən cəhd edin.",
+    "TWILIO_WHATSAPP_CAN_REPLY": "Bu söhbətə yalnız şablon mesajı ilə cavab verə bilərsiniz, çünki",
+    "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 saatlıq mesaj pəncərəsi məhdudiyyəti",
+    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "Bu Instagram hesabı yeni Instagram kanalının daxil olan qutusuna köçürülüb. Bütün yeni mesajlar orada görünəcək. Bu söhbətdən artıq mesaj göndərə bilməyəcəksiniz.",
+    "REPLYING_TO": "Siz cavab verirsiniz:",
+    "REMOVE_SELECTION": "Seçimi sil",
+    "DOWNLOAD": "Yüklə",
+    "UNKNOWN_FILE_TYPE": "Naməlum fayl",
+    "SAVE_CONTACT": "Əlaqəni yadda saxla",
+    "NO_CONTENT": "Göstəriləcək məzmun yoxdur",
     "SHARED_ATTACHMENT": {
-      "CONTACT": "{sender} has shared a contact",
-      "LOCATION": "{sender} has shared a location",
-      "FILE": "{sender} has shared a file",
-      "MEETING": "{sender} has started a meeting"
+      "CONTACT": "{sender} bir əlaqə paylaşıb",
+      "LOCATION": "{sender} bir yer paylaşıb",
+      "FILE": "{sender} bir fayl paylaşıb",
+      "MEETING": "{sender} bir görüş başlayıb"
     },
-    "UPLOADING_ATTACHMENTS": "Uploading attachments...",
-    "REPLIED_TO_STORY": "Replied to your story",
+    "UPLOADING_ATTACHMENTS": "Əlavələr yüklənir...",
+    "REPLIED_TO_STORY": "Hekayənizə cavab verdi",
     "UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
-    "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
-    "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
-    "UNSUPPORTED_MESSAGE_TIKTOK": "This message is unsupported. You can view this message on the TikTok app.",
-    "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
-    "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
-    "NO_RESPONSE": "No response",
-    "RESPONSE": "Response",
-    "RATING_TITLE": "Rating",
-    "FEEDBACK_TITLE": "Feedback",
-    "REPLY_MESSAGE_NOT_FOUND": "Message not available",
+    "UNSUPPORTED_MESSAGE_FACEBOOK": "Bu mesaj dəstəklənmir. Bu mesajı Facebook Messenger tətbiqində görə bilərsiniz.",
+    "UNSUPPORTED_MESSAGE_INSTAGRAM": "Bu mesaj dəstəklənmir. Bu mesajı Instagram tətbiqində görə bilərsiniz.",
+    "UNSUPPORTED_MESSAGE_TIKTOK": "Bu mesaj dəstəklənmir. Bu mesajı TikTok tətbiqində görə bilərsiniz.",
+    "SUCCESS_DELETE_MESSAGE": "Mesaj uğurla silindi",
+    "FAIL_DELETE_MESSSAGE": "Mesajı silmək mümkün olmadı! Yenidən cəhd edin",
+    "NO_RESPONSE": "Cavab yoxdur",
+    "RESPONSE": "Cavab",
+    "RATING_TITLE": "Qiymətləndirmə",
+    "FEEDBACK_TITLE": "Rəy",
+    "REPLY_MESSAGE_NOT_FOUND": "Mesaj mövcud deyil",
     "CARD": {
-      "SHOW_LABELS": "Show labels",
-      "HIDE_LABELS": "Hide labels"
+      "SHOW_LABELS": "Etiketləri göstər",
+      "HIDE_LABELS": "Etiketləri gizlədin"
     },
     "VOICE_CALL": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NO_ANSWER": "No answer",
-      "MISSED_CALL": "Missed call",
-      "CALL_ENDED": "Call ended",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "THEY_ANSWERED": "They answered",
-      "YOU_ANSWERED": "You answered"
+      "INCOMING_CALL": "Gələn zəng",
+      "OUTGOING_CALL": "Gedən zəng",
+      "CALL_IN_PROGRESS": "Zəng davam edir",
+      "NO_ANSWER": "Cavab yoxdur",
+      "MISSED_CALL": "Qeyri-işlək zəng",
+      "CALL_ENDED": "Zəng bitdi",
+      "NOT_ANSWERED_YET": "Hələ cavab verilməyib",
+      "THEY_ANSWERED": "Onlar cavab verdi",
+      "YOU_ANSWERED": "Siz cavab verdiniz"
     },
     "HEADER": {
-      "RESOLVE_ACTION": "Resolve",
-      "REOPEN_ACTION": "Reopen",
-      "OPEN_ACTION": "Open",
-      "MORE_ACTIONS": "More actions",
-      "OPEN": "More",
-      "CLOSE": "Close",
-      "DETAILS": "details",
-      "SNOOZED_UNTIL": "Snoozed until",
-      "SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
-      "SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week",
-      "SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply",
+      "RESOLVE_ACTION": "Həll et",
+      "REOPEN_ACTION": "Yenidən aç",
+      "OPEN_ACTION": "Aç",
+      "MORE_ACTIONS": "Daha çox əməliyyat",
+      "OPEN": "Daha çox",
+      "CLOSE": "Bağla",
+      "DETAILS": "təfərrüatlar",
+      "SNOOZED_UNTIL": "Gecikdirilib",
+      "SNOOZED_UNTIL_TOMORROW": "Sabaha qədər təxirə salındı",
+      "SNOOZED_UNTIL_NEXT_WEEK": "Gələn həftəyə qədər təxirə salındı",
+      "SNOOZED_UNTIL_NEXT_REPLY": "Növbəti cavaba qədər təxirə salındı",
       "SLA_STATUS": {
         "FRT": "FRT {status}",
         "NRT": "NRT {status}",
         "RT": "RT {status}",
-        "MISSED": "missed",
-        "DUE": "due"
+        "MISSED": "qaçırıldı",
+        "DUE": "vaxtı çatıb"
       }
     },
     "RESOLVE_DROPDOWN": {
-      "MARK_PENDING": "Mark as pending",
-      "SNOOZE_UNTIL": "Snooze",
+      "MARK_PENDING": "Gözləmədə kimi işarələyin",
+      "SNOOZE_UNTIL": "Gecikdir",
       "SNOOZE": {
-        "TITLE": "Snooze until",
-        "NEXT_REPLY": "Next reply",
-        "TOMORROW": "Tomorrow",
-        "NEXT_WEEK": "Next week"
+        "TITLE": "Gecikdirin, qədər",
+        "NEXT_REPLY": "Növbəti cavab",
+        "TOMORROW": "Sabah",
+        "NEXT_WEEK": "Gələn həftə"
       }
     },
     "MENTION": {
-      "AGENTS": "Agents",
-      "TEAMS": "Teams"
+      "AGENTS": "Agentlər",
+      "TEAMS": "Komandalar"
     },
     "CUSTOM_SNOOZE": {
-      "TITLE": "Snooze until",
-      "APPLY": "Snooze",
-      "CANCEL": "Cancel"
+      "TITLE": "Gecikdirmə müddəti",
+      "APPLY": "Gecikdir",
+      "CANCEL": "Ləğv et"
     },
     "PRIORITY": {
-      "TITLE": "Priority",
+      "TITLE": "Prioritet",
       "OPTIONS": {
-        "NONE": "None",
-        "URGENT": "Urgent",
-        "HIGH": "High",
-        "MEDIUM": "Medium",
-        "LOW": "Low"
+        "NONE": "Heç biri",
+        "URGENT": "Təcili",
+        "HIGH": "Yüksək",
+        "MEDIUM": "Orta",
+        "LOW": "Aşağı"
       },
       "CHANGE_PRIORITY": {
-        "SELECT_PLACEHOLDER": "None",
-        "INPUT_PLACEHOLDER": "Select priority",
-        "NO_RESULTS": "No results found",
-        "SUCCESSFUL": "Changed priority of conversation id {conversationId} to {priority}",
-        "FAILED": "Couldn't change priority. Please try again."
+        "SELECT_PLACEHOLDER": "Heç biri",
+        "INPUT_PLACEHOLDER": "Prioritet seçin",
+        "NO_RESULTS": "Nəticə tapılmadı",
+        "SUCCESSFUL": "{conversationId} söhbətinin prioriteti {priority} olaraq dəyişdirildi",
+        "FAILED": "Prioritet dəyişdirilə bilmədi. Zəhmət olmasa yenidən cəhd edin."
       }
     },
     "DELETE_CONVERSATION": {
-      "TITLE": "Delete conversation #{conversationId}",
-      "DESCRIPTION": "Are you sure you want to delete this conversation?",
-      "CONFIRM": "Delete"
+      "TITLE": "#{conversationId} nömrəli söhbəti sil",
+      "DESCRIPTION": "Bu söhbəti silmək istədiyinizə əminsiniz?",
+      "CONFIRM": "Sil"
     },
     "CARD_CONTEXT_MENU": {
-      "PENDING": "Mark as pending",
-      "RESOLVED": "Mark as resolved",
-      "MARK_AS_UNREAD": "Mark as unread",
-      "MARK_AS_READ": "Mark as read",
-      "REOPEN": "Reopen conversation",
+      "PENDING": "Gözləyən kimi işarələyin",
+      "RESOLVED": "Həll olundu kimi işarələyin",
+      "MARK_AS_UNREAD": "Oxunmamış kimi işarələyin",
+      "MARK_AS_READ": "Oxunmuş kimi işarələ",
+      "REOPEN": "Söhbəti yenidən açın",
       "SNOOZE": {
-        "TITLE": "Snooze",
-        "NEXT_REPLY": "Until next reply",
-        "TOMORROW": "Until tomorrow",
-        "NEXT_WEEK": "Until next week"
+        "TITLE": "Gecikdir",
+        "NEXT_REPLY": "Növbəti cavaba qədər",
+        "TOMORROW": "Sabaha qədər",
+        "NEXT_WEEK": "Növbəti həftəyə qədər"
       },
-      "ASSIGN_AGENT": "Assign agent",
-      "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents...",
-      "ASSIGN_TEAM": "Assign team",
-      "DELETE": "Delete conversation",
-      "OPEN_IN_NEW_TAB": "Open in new tab",
-      "COPY_LINK": "Copy conversation link",
-      "COPY_LINK_SUCCESS": "Conversation link copied to clipboard",
+      "ASSIGN_AGENT": "Agent təyin et",
+      "ASSIGN_LABEL": "Etiket təyin et",
+      "AGENTS_LOADING": "Agentlər yüklənir...",
+      "ASSIGN_TEAM": "Komandaya təyin et",
+      "DELETE": "Söhbəti sil",
+      "OPEN_IN_NEW_TAB": "Yeni nişanda aç",
+      "COPY_LINK": "Söhbət linkini kopyala",
+      "COPY_LINK_SUCCESS": "Söhbət linki panoya kopyalandı",
       "API": {
         "AGENT_ASSIGNMENT": {
-          "SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
-          "FAILED": "Couldn't assign agent. Please try again."
+          "SUCCESFUL": "{conversationId} söhbəti \"{agentName}\" agentinə təyin edildi",
+          "FAILED": "Agent təyin etmək mümkün olmadı. Zəhmət olmasa yenidən cəhd edin."
         },
         "LABEL_ASSIGNMENT": {
-          "SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
-          "FAILED": "Couldn't assign label. Please try again."
+          "SUCCESFUL": "{conversationId} söhbətinə #{labelName} etiketi təyin edildi",
+          "FAILED": "Etiket təyin etmək mümkün olmadı. Zəhmət olmasa yenidən cəhd edin."
         },
         "LABEL_REMOVAL": {
-          "SUCCESFUL": "Removed label #{labelName} from conversation id {conversationId}",
-          "FAILED": "Couldn't remove label. Please try again."
+          "SUCCESFUL": "{conversationId} nömrəli söhbətdən #{labelName} etiketi silindi",
+          "FAILED": "Etiketi silmək mümkün olmadı. Zəhmət olmasa yenidən cəhd edin."
         },
         "TEAM_ASSIGNMENT": {
-          "SUCCESFUL": "Assigned team \"{team}\" to conversation id {conversationId}",
-          "FAILED": "Couldn't assign team. Please try again."
+          "SUCCESFUL": "Söhbət id-si {conversationId} üçün \"{team}\" komandası təyin edildi",
+          "FAILED": "Komanda təyin etmək mümkün olmadı. Zəhmət olmasa yenidən cəhd edin."
         }
       }
     },
     "FOOTER": {
-      "MESSAGE_SIGN_TOOLTIP": "Message signature",
-      "ENABLE_SIGN_TOOLTIP": "Enable signature",
-      "DISABLE_SIGN_TOOLTIP": "Disable signature",
-      "MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.",
-      "PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents",
-      "MESSAGING_RESTRICTED": "You cannot reply to this conversation",
-      "MESSAGING_RESTRICTED_WHATSAPP": "You can only reply using a template message due to 24-hour message window restriction",
-      "MESSAGING_RESTRICTED_API": "You can only reply using a template message due to message window restriction",
-      "MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.",
-      "COPILOT_MSG_INPUT": "Give copilot additional prompts, or ask anything else... Press enter to send follow-up",
-      "CLICK_HERE": "Click here to update",
-      "WHATSAPP_TEMPLATES": "Whatsapp Templates"
+      "MESSAGE_SIGN_TOOLTIP": "Mesaj imzası",
+      "ENABLE_SIGN_TOOLTIP": "İmzaya icazə ver",
+      "DISABLE_SIGN_TOOLTIP": "İmzaya icazə vermə",
+      "MSG_INPUT": "Yeni sətr üçün Shift + enter. Canned Response seçmək üçün '/' ilə başlayın.",
+      "PRIVATE_MSG_INPUT": "Yeni sətr üçün Shift + enter. Bu yalnız Agentlər üçün görünəcək",
+      "MESSAGING_RESTRICTED": "Bu söhbətə cavab verə bilməzsiniz",
+      "MESSAGING_RESTRICTED_WHATSAPP": "24 saatlıq mesaj pəncərəsi məhdudiyyəti səbəbindən yalnız şablon mesajla cavab verə bilərsiniz",
+      "MESSAGING_RESTRICTED_API": "Mesaj pəncərəsi məhdudiyyəti səbəbindən yalnız şablon mesajla cavab verə bilərsiniz",
+      "MESSAGE_SIGNATURE_NOT_CONFIGURED": "Mesaj imzası qurulmayıb, zəhmət olmasa profil parametrlərində qurun.",
+      "COPILOT_MSG_INPUT": "Copilot üçün əlavə göstərişlər verin və ya başqa sual verin... Davam etmək üçün enter düyməsini basın",
+      "CLICK_HERE": "Yeniləmək üçün buraya klikləyin",
+      "WHATSAPP_TEMPLATES": "Whatsapp Şablonları"
     },
     "REPLYBOX": {
-      "REPLY": "Reply",
-      "PRIVATE_NOTE": "Private Note",
-      "SEND": "Send",
-      "CREATE": "Add Note",
-      "INSERT_READ_MORE": "Read more",
-      "DISMISS_REPLY": "Dismiss reply",
-      "REPLYING_TO": "Replying to:",
-      "TIP_EMOJI_ICON": "Show emoji selector",
-      "TIP_ATTACH_ICON": "Attach files",
-      "TIP_AUDIORECORDER_ICON": "Record audio",
-      "TIP_AUDIORECORDER_PERMISSION": "Allow access to audio",
-      "TIP_AUDIORECORDER_ERROR": "Could not open the audio",
-      "DRAG_DROP": "Drag and drop here to attach",
-      "START_AUDIO_RECORDING": "Start audio recording",
-      "STOP_AUDIO_RECORDING": "Stop audio recording",
-      "COPILOT_THINKING": "Copilot is thinking",
+      "REPLY": "Cavab ver",
+      "PRIVATE_NOTE": "Şəxsi Qeyd",
+      "SEND": "Göndər",
+      "CREATE": "Qeyd əlavə et",
+      "INSERT_READ_MORE": "Daha çox oxu",
+      "DISMISS_REPLY": "Cavabı ləğv et",
+      "REPLYING_TO": "Cavab verir:",
+      "TIP_EMOJI_ICON": "Emoji seçicisini göstər",
+      "TIP_ATTACH_ICON": "Faylları əlavə et",
+      "TIP_AUDIORECORDER_ICON": "Səs yaz",
+      "TIP_AUDIORECORDER_PERMISSION": "Səsə girişə icazə ver",
+      "TIP_AUDIORECORDER_ERROR": "Səsi açmaq mümkün olmadı",
+      "DRAG_DROP": "Qoşmaq üçün buraya sürükləyin və buraxın",
+      "START_AUDIO_RECORDING": "Səs yazısını başla",
+      "STOP_AUDIO_RECORDING": "Səs yazısını dayandırın",
+      "COPILOT_THINKING": "Copilot düşünür",
       "EMAIL_HEAD": {
-        "TO": "TO",
-        "ADD_BCC": "Add bcc",
+        "TO": "KİMƏ",
+        "ADD_BCC": "Gizli nüsxə əlavə et",
         "CC": {
           "LABEL": "CC",
-          "PLACEHOLDER": "Emails separated by commas",
-          "ERROR": "Please enter valid email addresses"
+          "PLACEHOLDER": "Vergüllə ayrılmış elektron poçtlar",
+          "ERROR": "Zəhmət olmasa düzgün elektron poçt ünvanları daxil edin"
         },
         "BCC": {
           "LABEL": "BCC",
-          "PLACEHOLDER": "Emails separated by commas",
-          "ERROR": "Please enter valid email addresses"
+          "PLACEHOLDER": "Vergüllə ayrılmış e-poçtlar",
+          "ERROR": "Zəhmət olmasa, düzgün e-poçt ünvanları daxil edin"
         }
       },
       "UNDEFINED_VARIABLES": {
-        "TITLE": "Undefined variables",
-        "MESSAGE": "You have {undefinedVariablesCount} undefined variables in your message: {undefinedVariables}. Would you like to send the message anyway?",
+        "TITLE": "Təyin olunmamış dəyişənlər",
+        "MESSAGE": "Mesajınızda {undefinedVariablesCount} təyin olunmamış dəyişən var: {undefinedVariables}. Mesajı yenə də göndərmək istəyirsiniz?",
         "CONFIRM": {
-          "YES": "Send",
-          "CANCEL": "Cancel"
+          "YES": "Göndər",
+          "CANCEL": "Ləğv et"
         }
       },
       "QUOTED_REPLY": {
-        "ENABLE_TOOLTIP": "Include quoted email thread",
-        "DISABLE_TOOLTIP": "Don't include quoted email thread",
-        "REMOVE_PREVIEW": "Remove quoted email thread",
-        "COLLAPSE": "Collapse preview",
-        "EXPAND": "Expand preview"
+        "ENABLE_TOOLTIP": "Sitat gətirilmiş e-poçt mövzusunu daxil et",
+        "DISABLE_TOOLTIP": "Sitat gətirilmiş e-poçt mövzusunu daxil etmə",
+        "REMOVE_PREVIEW": "Sitat gətirilmiş e-poçt mövzusunu sil",
+        "COLLAPSE": "Önizləməni yığışdır",
+        "EXPAND": "Önizləməni genişləndir"
       }
     },
-    "VISIBLE_TO_AGENTS": "Private Note: Only visible to you and your team",
-    "CHANGE_STATUS": "Conversation status changed",
-    "CHANGE_STATUS_FAILED": "Conversation status change failed",
-    "CHANGE_AGENT": "Conversation Assignee changed",
-    "CHANGE_AGENT_FAILED": "Assignee change failed",
-    "ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
-    "ASSIGN_LABEL_FAILED": "Label assignment failed",
-    "CHANGE_TEAM": "Conversation team changed",
-    "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
-    "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
-    "FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
-    "FILE_TYPE_NOT_SUPPORTED": "This {fileName} file type is not supported in this conversation",
-    "MESSAGE_ERROR": "Unable to send this message, please try again later",
-    "SENT_BY": "Sent by:",
+    "VISIBLE_TO_AGENTS": "Şəxsi Qeyd: Yalnız siz və komandanız üçün görünür",
+    "CHANGE_STATUS": "Söhbət statusu dəyişdirildi",
+    "CHANGE_STATUS_FAILED": "Söhbətin statusunu dəyişmək mümkün olmadı",
+    "CHANGE_AGENT": "Söhbətin məsul şəxsi dəyişdirildi",
+    "CHANGE_AGENT_FAILED": "Təyinat dəyişdirilməsi uğursuz oldu",
+    "ASSIGN_LABEL_SUCCESFUL": "Etiket uğurla təyin edildi",
+    "ASSIGN_LABEL_FAILED": "Etiket təyini uğursuz oldu",
+    "CHANGE_TEAM": "Söhbət komandası dəyişdirildi",
+    "SUCCESS_DELETE_CONVERSATION": "Söhbət uğurla silindi",
+    "FAIL_DELETE_CONVERSATION": "Söhbəti silmək mümkün olmadı! Yenidən cəhd edin",
+    "FILE_SIZE_LIMIT": "Fayl {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB əlavə limitini aşır",
+    "FILE_TYPE_NOT_SUPPORTED": "Bu {fileName} fayl növü bu söhbətdə dəstəklənmir",
+    "MESSAGE_ERROR": "Bu mesajı göndərmək mümkün olmadı, zəhmət olmasa bir az sonra yenidən cəhd edin",
+    "SENT_BY": "Göndərən:",
     "BOT": "Bot",
-    "NATIVE_APP": "Native app",
-    "NATIVE_APP_ADVISORY": "This message was sent from the native app. Reply from Chatwoot to maintain the message window.",
-    "SEND_FAILED": "Couldn't send message! Try again",
-    "TRY_AGAIN": "retry",
+    "NATIVE_APP": "Yerli tətbiq",
+    "NATIVE_APP_ADVISORY": "Bu mesaj yerli tətbiqdən göndərilib. Mesaj pəncərəsini saxlamaq üçün Chatwoot-dan cavab verin.",
+    "SEND_FAILED": "Mesaj göndərmək mümkün olmadı! Yenidən cəhd edin",
+    "TRY_AGAIN": "yenidən cəhd et",
     "ASSIGNMENT": {
-      "SELECT_AGENT": "Select Agent",
-      "REMOVE": "Remove",
-      "ASSIGN": "Assign"
+      "SELECT_AGENT": "Agent seçin",
+      "REMOVE": "Sil",
+      "ASSIGN": "Təyin et"
     },
     "CONTEXT_MENU": {
-      "COPY": "Copy",
-      "REPLY_TO": "Reply to this message",
-      "DELETE": "Delete",
-      "CREATE_A_CANNED_RESPONSE": "Add to canned responses",
-      "TRANSLATE": "Translate",
-      "COPY_PERMALINK": "Copy link to the message",
-      "LINK_COPIED": "Message URL copied to the clipboard",
+      "COPY": "Kopyala",
+      "REPLY_TO": "Bu mesaja cavab ver",
+      "DELETE": "Sil",
+      "CREATE_A_CANNED_RESPONSE": "Hazır cavablara əlavə et",
+      "TRANSLATE": "Tərcümə et",
+      "COPY_PERMALINK": "Mesaja keçid linkini kopyalayın",
+      "LINK_COPIED": "Mesajın URL-i panoya kopyalandı",
       "DELETE_CONFIRMATION": {
-        "TITLE": "Are you sure you want to delete this message?",
-        "MESSAGE": "You cannot undo this action",
-        "DELETE": "Delete",
-        "CANCEL": "Cancel"
+        "TITLE": "Bu mesajı silmək istədiyinizə əminsiniz?",
+        "MESSAGE": "Bu əməliyyatı geri qaytara bilməzsiniz",
+        "DELETE": "Sil",
+        "CANCEL": "Ləğv et"
       }
     },
     "SIDEBAR": {
-      "CONTACT": "Contact",
+      "CONTACT": "Əlaqə",
       "COPILOT": "Copilot"
     },
     "VOICE_WIDGET": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
-      "REJECT_CALL": "Reject",
-      "JOIN_CALL": "Join call",
-      "END_CALL": "End call"
+      "INCOMING_CALL": "Gələn zəng",
+      "OUTGOING_CALL": "Gedən zəng",
+      "CALL_IN_PROGRESS": "Zəng davam edir",
+      "NOT_ANSWERED_YET": "Hələ cavab verilməyib",
+      "HANDLED_IN_ANOTHER_TAB": "Başqa sekmədə işlənir",
+      "REJECT_CALL": "İmtina et",
+      "JOIN_CALL": "Zəngə qoşul",
+      "END_CALL": "Zəngi bitir"
     }
   },
   "EMAIL_TRANSCRIPT": {
-    "TITLE": "Send conversation transcript",
-    "DESC": "Send a copy of the conversation transcript to the specified email address",
-    "SUBMIT": "Submit",
-    "CANCEL": "Cancel",
-    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
-    "SEND_EMAIL_ERROR": "There was an error, please try again",
-    "SEND_EMAIL_PAYMENT_REQUIRED": "Email transcript is not available on your current plan. Please upgrade to use this feature.",
+    "TITLE": "Söhbət transkriptini göndər",
+    "DESC": "Söhbət transkriptinin surətini göstərilən e-poçt ünvanına göndərin",
+    "SUBMIT": "Təsdiqlə",
+    "CANCEL": "Ləğv et",
+    "SEND_EMAIL_SUCCESS": "Söhbət yazısı uğurla göndərildi",
+    "SEND_EMAIL_ERROR": "Xəta baş verdi, zəhmət olmasa yenidən cəhd edin",
+    "SEND_EMAIL_PAYMENT_REQUIRED": "Cari planınızda e-poçt yazışması mövcud deyil. Bu funksiyanı istifadə etmək üçün lütfən planınızı yüksəldin.",
     "FORM": {
-      "SEND_TO_CONTACT": "Send the transcript to the customer",
-      "SEND_TO_AGENT": "Send the transcript to the assigned agent",
-      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
+      "SEND_TO_CONTACT": "Yazını müştəriyə göndər",
+      "SEND_TO_AGENT": "Mətni təyin olunmuş agentə göndər",
+      "SEND_TO_OTHER_EMAIL_ADDRESS": "Yazını başqa e-poçt ünvanına göndər",
       "EMAIL": {
-        "PLACEHOLDER": "Enter an email address",
-        "ERROR": "Please enter a valid email address"
+        "PLACEHOLDER": "E-poçt ünvanı daxil edin",
+        "ERROR": "Zəhmət olmasa, düzgün e-poçt ünvanı daxil edin"
       }
     }
   },
   "ONBOARDING": {
-    "TITLE": "Hey 👋, Welcome to {installationName}!",
-    "DESCRIPTION": "Thanks for signing up. We want you to get the most out of {installationName}. Here are a few things you can do in {installationName} to make the experience delightful.",
-    "GREETING_MORNING": "👋 Good morning, {name}. Welcome to {installationName}.",
-    "GREETING_AFTERNOON": "👋 Good afternoon, {name}. Welcome to {installationName}.",
-    "GREETING_EVENING": "👋 Good evening, {name}. Welcome to {installationName}.",
-    "READ_LATEST_UPDATES": "Read our latest updates",
+    "TITLE": "Salam 👋, {installationName}-ə xoş gəlmisiniz!",
+    "DESCRIPTION": "Qeydiyyatdan keçdiyiniz üçün təşəkkür edirik. {installationName}-dən maksimum faydalanmağınızı istəyirik. Təcrübəni xoş etmək üçün {installationName}-də edə biləcəyiniz bir neçə şey var.",
+    "GREETING_MORNING": "👋 Sabahınız xeyir, {name}. {installationName}-ə xoş gəlmisiniz.",
+    "GREETING_AFTERNOON": "👋 Günortanız xeyir, {name}. {installationName}-ə xoş gəlmisiniz.",
+    "GREETING_EVENING": "👋 Axşamınız xeyir, {name}. {installationName}-ə xoş gəlmisiniz.",
+    "READ_LATEST_UPDATES": "Ən son yeniliklərimizi oxuyun",
     "ALL_CONVERSATION": {
-      "TITLE": "All your conversations in one place",
-      "DESCRIPTION": "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status.",
-      "NEW_LINK": "Click here to create an inbox"
+      "TITLE": "Bütün söhbətləriniz bir yerdə",
+      "DESCRIPTION": "Müştərilərinizdən olan bütün söhbətləri tək bir paneldə görün. Söhbətləri daxil olan kanal, etiket və vəziyyətə görə süzgəcdən keçirə bilərsiniz.",
+      "NEW_LINK": "Qutunu yaratmaq üçün bura klikləyin"
     },
     "TEAM_MEMBERS": {
-      "TITLE": "Invite your team members",
-      "DESCRIPTION": "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email addresses to the agent list.",
-      "NEW_LINK": "Click here to invite a team member"
+      "TITLE": "Komanda üzvlərinizi dəvət edin",
+      "DESCRIPTION": "Müştərinizlə danışmağa hazırlaşdığınız üçün, sizə kömək etmək üçün komanda üzvlərinizi dəvət edin. Komanda üzvlərinizi agent siyahısına onların e-poçt ünvanlarını əlavə etməklə dəvət edə bilərsiniz.",
+      "NEW_LINK": "Komanda üzvünü dəvət etmək üçün buraya klikləyin"
     },
     "LABELS": {
-      "TITLE": "Organize conversations with labels",
-      "DESCRIPTION": "Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later.",
-      "NEW_LINK": "Click here to create tags"
+      "TITLE": "Söhbətləri etiketlərlə təşkil edin",
+      "DESCRIPTION": "Etiketlər söhbətinizi kateqoriyalara ayırmağı asanlaşdırır. Sonra söhbətdə istifadə etmək üçün #support-enquiry, #billing-question və s. kimi bəzi etiketlər yaradın.",
+      "NEW_LINK": "Etiket yaratmaq üçün buraya klikləyin"
     },
     "CANNED_RESPONSES": {
-      "TITLE": "Create canned responses",
-      "DESCRIPTION": "Pre-written quick reply templates help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a response.",
-      "NEW_LINK": "Click here to create a canned response"
+      "TITLE": "Hazır cavablar yaradın",
+      "DESCRIPTION": "Əvvəlcədən yazılmış sürətli cavab şablonları söhbətə tez cavab verməyinizə kömək edir. Agentlər cavaba daxil etmək üçün '/' simvolunu və sonra qısa kodu yaza bilərlər.",
+      "NEW_LINK": "Sürətli cavab yaratmaq üçün bura klikləyin"
     }
   },
   "CONVERSATION_SIDEBAR": {
-    "ASSIGNEE_LABEL": "Assigned Agent",
-    "SELF_ASSIGN": "Assign to me",
-    "TEAM_LABEL": "Assigned Team",
+    "ASSIGNEE_LABEL": "Təyin olunmuş agent",
+    "SELF_ASSIGN": "Mənə təyin et",
+    "TEAM_LABEL": "Təyin olunmuş komanda",
     "SELECT": {
-      "PLACEHOLDER": "None"
+      "PLACEHOLDER": "Heç biri"
     },
     "ACCORDION": {
-      "CONTACT_DETAILS": "Contact Details",
-      "CONVERSATION_ACTIONS": "Conversation Actions",
-      "CONVERSATION_LABELS": "Conversation Labels",
-      "CONVERSATION_INFO": "Conversation Information",
-      "CONTACT_NOTES": "Contact Notes",
-      "CONTACT_ATTRIBUTES": "Contact Attributes",
-      "PREVIOUS_CONVERSATION": "Previous Conversations",
-      "MACROS": "Macros",
-      "LINEAR_ISSUES": "Linked Linear Issues",
-      "SHOPIFY_ORDERS": "Shopify Orders"
+      "CONTACT_DETAILS": "Əlaqə Məlumatları",
+      "CONVERSATION_ACTIONS": "Söhbət Əməliyyatları",
+      "CONVERSATION_LABELS": "Söhbət Etiketləri",
+      "CONVERSATION_INFO": "Söhbət Məlumatları",
+      "CONTACT_NOTES": "Əlaqə Qeydləri",
+      "CONTACT_ATTRIBUTES": "Əlaqə Xüsusiyyətləri",
+      "PREVIOUS_CONVERSATION": "Əvvəlki Söhbətlər",
+      "MACROS": "Makrolar",
+      "LINEAR_ISSUES": "Əlaqəli Linear məsələlər",
+      "SHOPIFY_ORDERS": "Shopify Sifarişləri"
     },
     "SHOPIFY": {
-      "ORDER_ID": "Order #{id}",
-      "ERROR": "Error loading orders",
-      "NO_SHOPIFY_ORDERS": "No orders found",
+      "ORDER_ID": "Sifariş #{id}",
+      "ERROR": "Sifarişlərin yüklənməsində xəta",
+      "NO_SHOPIFY_ORDERS": "Sifariş tapılmadı",
       "FINANCIAL_STATUS": {
-        "PENDING": "Pending",
-        "AUTHORIZED": "Authorized",
-        "PARTIALLY_PAID": "Partially Paid",
-        "PAID": "Paid",
-        "PARTIALLY_REFUNDED": "Partially Refunded",
-        "REFUNDED": "Refunded",
-        "VOIDED": "Voided"
+        "PENDING": "Gözləmədə",
+        "AUTHORIZED": "Təsdiqlənmiş",
+        "PARTIALLY_PAID": "Qismən ödənilmiş",
+        "PAID": "Ödənilib",
+        "PARTIALLY_REFUNDED": "Qismən Geri Ödənilib",
+        "REFUNDED": "Geri Ödənilib",
+        "VOIDED": "Ləğv Edilib"
       },
       "FULFILLMENT_STATUS": {
-        "FULFILLED": "Fulfilled",
-        "PARTIALLY_FULFILLED": "Partially Fulfilled",
-        "UNFULFILLED": "Unfulfilled"
+        "FULFILLED": "Yerinə Yetirilib",
+        "PARTIALLY_FULFILLED": "Qismən Yerinə Yetirilib",
+        "UNFULFILLED": "Yerinə Yetirilməyib"
       }
     }
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
-    "ADD_BUTTON_TEXT": "Create attribute",
-    "NO_RECORDS_FOUND": "No attributes found",
+    "ADD_BUTTON_TEXT": "Xüsusiyyət yaradın",
+    "NO_RECORDS_FOUND": "Heç bir atribut tapılmadı",
     "UPDATE": {
-      "SUCCESS": "Attribute updated successfully",
-      "ERROR": "Unable to update attribute. Please try again later"
+      "SUCCESS": "Xüsusiyyət uğurla yeniləndi",
+      "ERROR": "Xüsusiyyət yenilənə bilmədi. Zəhmət olmasa, bir az sonra yenidən cəhd edin"
     },
     "ADD": {
-      "TITLE": "Add",
-      "SUCCESS": "Attribute added successfully",
-      "ERROR": "Unable to add attribute. Please try again later"
+      "TITLE": "Əlavə et",
+      "SUCCESS": "Xüsusiyyət uğurla əlavə edildi",
+      "ERROR": "Xüsusiyyət əlavə edilə bilmədi. Zəhmət olmasa, bir az sonra yenidən cəhd edin"
     },
     "DELETE": {
-      "SUCCESS": "Attribute deleted successfully",
-      "ERROR": "Unable to delete attribute. Please try again later"
+      "SUCCESS": "Xüsusiyyət uğurla silindi",
+      "ERROR": "Atributu silmək mümkün olmadı. Zəhmət olmasa, bir az sonra yenidən cəhd edin"
     },
     "ATTRIBUTE_SELECT": {
-      "TITLE": "Add attributes",
-      "PLACEHOLDER": "Search attributes",
-      "NO_RESULT": "No attributes found"
+      "TITLE": "Atributlar əlavə et",
+      "PLACEHOLDER": "Atributlarda axtar",
+      "NO_RESULT": "Heç bir atribut tapılmadı"
     }
   },
   "EMAIL_HEADER": {
-    "FROM": "From",
-    "TO": "To",
-    "BCC": "Bcc",
-    "CC": "Cc",
-    "SUBJECT": "Subject",
-    "EXPAND": "Expand email"
+    "FROM": "Kimdən",
+    "TO": "Kimə",
+    "BCC": "Gizli nüsxə",
+    "CC": "Nüsxə",
+    "SUBJECT": "Mövzu",
+    "EXPAND": "E-poçtu genişləndir"
   },
   "CONVERSATION_PARTICIPANTS": {
-    "SIDEBAR_MENU_TITLE": "Participating",
-    "SIDEBAR_TITLE": "Conversation participants",
-    "NO_RECORDS_FOUND": "No results found",
-    "ADD_PARTICIPANTS": "Select participants",
-    "REMANING_PARTICIPANTS_TEXT": "+{count} others",
-    "REMANING_PARTICIPANT_TEXT": "+{count} other",
-    "TOTAL_PARTICIPANTS_TEXT": "{count} people are participating.",
-    "TOTAL_PARTICIPANT_TEXT": "{count} person is participating.",
+    "SIDEBAR_MENU_TITLE": "İştirak edənlər",
+    "SIDEBAR_TITLE": "Söhbət iştirakçıları",
+    "NO_RECORDS_FOUND": "Nəticə tapılmadı",
+    "ADD_PARTICIPANTS": "İştirakçıları seçin",
+    "REMANING_PARTICIPANTS_TEXT": "+{count} digər",
+    "REMANING_PARTICIPANT_TEXT": "+{count} digər",
+    "TOTAL_PARTICIPANTS_TEXT": "{count} nəfər iştirak edir.",
+    "TOTAL_PARTICIPANT_TEXT": "{count} nəfər iştirak edir.",
     "NO_PARTICIPANTS_TEXT": "No one is participating!.",
-    "WATCH_CONVERSATION": "Join conversation",
-    "YOU_ARE_WATCHING": "You are participating",
+    "WATCH_CONVERSATION": "Söhbətə qoşulun",
+    "YOU_ARE_WATCHING": "Siz iştirak edirsiniz",
     "API": {
-      "ERROR_MESSAGE": "Could not update, try again!",
-      "SUCCESS_MESSAGE": "Participants updated!"
+      "ERROR_MESSAGE": "Yenilənmədi, yenidən cəhd edin!",
+      "SUCCESS_MESSAGE": "İştirakçılar yeniləndi!"
     }
   },
   "TRANSLATE_MODAL": {
-    "TITLE": "View translated content",
+    "TITLE": "Tərcümə edilmiş məzmunu göstər",
     "DESC": "You can view the translated content in each langauge.",
-    "ORIGINAL_CONTENT": "Original Content",
-    "TRANSLATED_CONTENT": "Translated Content",
-    "NO_TRANSLATIONS_AVAILABLE": "No translations are available for this content"
+    "ORIGINAL_CONTENT": "Orijinal məzmun",
+    "TRANSLATED_CONTENT": "Tərcümə edilmiş məzmun",
+    "NO_TRANSLATIONS_AVAILABLE": "Bu məzmun üçün tərcümə mövcud deyil"
   },
   "TYPING": {
-    "ONE": "{user} is typing",
-    "TWO": "{user} and {secondUser} are typing",
-    "MULTIPLE": "{user} and {count} others are typing"
+    "ONE": "{user} yazır",
+    "TWO": "{user} və {secondUser} yazırlar",
+    "MULTIPLE": "{user} və {count} başqası yazırlar"
   },
   "COPILOT": {
-    "TRY_THESE_PROMPTS": "Try these prompts"
+    "TRY_THESE_PROMPTS": "Bu təklifləri sınayın"
   },
   "GALLERY_VIEW": {
-    "ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
+    "ERROR_DOWNLOADING": "Əlavəni yükləmək mümkün olmadı. Zəhmət olmasa yenidən cəhd edin"
   }
 }

app/javascript/dashboard/i18n/locale/az/helpCenter.json

@@ -6,156 +6,156 @@
       "CREATE_PORTAL_BUTTON": "Create Portal"
     },
     "HEADER": {
-      "FILTER": "Filter by",
-      "SORT": "Sort by",
-      "LOCALE": "Locale",
-      "SETTINGS_BUTTON": "Settings",
-      "NEW_BUTTON": "New Article",
+      "FILTER": "Filtrlə",
+      "SORT": "Sırala",
+      "LOCALE": "Dil",
+      "SETTINGS_BUTTON": "Ayarlar",
+      "NEW_BUTTON": "Yeni Məqalə",
       "DROPDOWN_OPTIONS": {
-        "PUBLISHED": "Published",
-        "DRAFT": "Draft",
-        "ARCHIVED": "Archived"
+        "PUBLISHED": "Yayımlanıb",
+        "DRAFT": "Qaralama",
+        "ARCHIVED": "Arxivlənib"
       },
       "TITLES": {
-        "ALL_ARTICLES": "All Articles",
-        "MINE": "My Articles",
-        "DRAFT": "Draft Articles",
-        "ARCHIVED": "Archived Articles"
+        "ALL_ARTICLES": "Bütün Məqalələr",
+        "MINE": "Mənim Məqalələrim",
+        "DRAFT": "Qaralama Məqalələr",
+        "ARCHIVED": "Arxivləşdirilmiş Məqalələr"
       },
       "LOCALE_SELECT": {
-        "TITLE": "Select locale",
-        "PLACEHOLDER": "Select locale",
-        "NO_RESULT": "No locale found",
-        "SEARCH_PLACEHOLDER": "Search locale"
+        "TITLE": "Dili seçin",
+        "PLACEHOLDER": "Dili seçin",
+        "NO_RESULT": "Dil tapılmadı",
+        "SEARCH_PLACEHOLDER": "Dil axtarışı"
       }
     },
     "EDIT_HEADER": {
-      "ALL_ARTICLES": "All Articles",
-      "PUBLISH_BUTTON": "Publish",
-      "MOVE_TO_ARCHIVE_BUTTON": "Move to archived",
-      "PREVIEW": "Preview",
-      "ADD_TRANSLATION": "Add translation",
-      "OPEN_SIDEBAR": "Open sidebar",
-      "CLOSE_SIDEBAR": "Close sidebar",
-      "SAVING": "Saving...",
-      "SAVED": "Saved"
+      "ALL_ARTICLES": "Bütün məqalələr",
+      "PUBLISH_BUTTON": "Yayımla",
+      "MOVE_TO_ARCHIVE_BUTTON": "Arxivə köçür",
+      "PREVIEW": "Önizləmə",
+      "ADD_TRANSLATION": "Tərcümə əlavə et",
+      "OPEN_SIDEBAR": "Yan paneli aç",
+      "CLOSE_SIDEBAR": "Yan paneli bağla",
+      "SAVING": "Yadda saxlanılır...",
+      "SAVED": "Yadda saxlanıldı"
     },
     "ARTICLE_EDITOR": {
       "IMAGE_UPLOAD": {
-        "TITLE": "Upload image",
-        "UPLOADING": "Uploading...",
-        "SUCCESS": "Image uploaded successfully",
-        "ERROR": "Error while uploading image",
-        "UN_AUTHORIZED_ERROR": "You are not authorized to upload images",
-        "ERROR_FILE_SIZE": "Image size should be less than {size}MB",
-        "ERROR_FILE_FORMAT": "Image format should be jpg, jpeg or png",
-        "ERROR_FILE_DIMENSIONS": "Image dimensions should be less than 2000 x 2000"
+        "TITLE": "Şəkil yüklə",
+        "UPLOADING": "Yüklənir...",
+        "SUCCESS": "Şəkil uğurla yükləndi",
+        "ERROR": "Şəkil yüklənərkən xəta baş verdi",
+        "UN_AUTHORIZED_ERROR": "Şəkilləri yükləmək üçün icazəniz yoxdur",
+        "ERROR_FILE_SIZE": "Şəkilin ölçüsü {size}MB-dən az olmalıdır",
+        "ERROR_FILE_FORMAT": "Şəkil formatı jpg, jpeg və ya png olmalıdır",
+        "ERROR_FILE_DIMENSIONS": "Şəkilin ölçüləri 2000 x 2000-dən az olmalıdır"
       }
     },
     "ARTICLE_SETTINGS": {
-      "TITLE": "Article Settings",
+      "TITLE": "Məqalə parametrləri",
       "FORM": {
         "CATEGORY": {
-          "LABEL": "Category",
-          "TITLE": "Select category",
-          "PLACEHOLDER": "Select category",
-          "NO_RESULT": "No category found",
-          "SEARCH_PLACEHOLDER": "Search category"
+          "LABEL": "Kateqoriya",
+          "TITLE": "Kateqoriya seçin",
+          "PLACEHOLDER": "Kateqoriya seçin",
+          "NO_RESULT": "Heç bir kateqoriya tapılmadı",
+          "SEARCH_PLACEHOLDER": "Kateqoriya axtar"
         },
         "AUTHOR": {
-          "LABEL": "Author",
-          "TITLE": "Select author",
-          "PLACEHOLDER": "Select author",
-          "NO_RESULT": "No authors found",
-          "SEARCH_PLACEHOLDER": "Search author"
+          "LABEL": "Müəllif",
+          "TITLE": "Müəllif seçin",
+          "PLACEHOLDER": "Müəllifi seçin",
+          "NO_RESULT": "Müəllif tapılmadı",
+          "SEARCH_PLACEHOLDER": "Müəllifi axtar"
         },
         "META_TITLE": {
-          "LABEL": "Meta title",
-          "PLACEHOLDER": "Add a meta title"
+          "LABEL": "Meta başlıq",
+          "PLACEHOLDER": "Meta başlıq əlavə edin"
         },
         "META_DESCRIPTION": {
-          "LABEL": "Meta description",
-          "PLACEHOLDER": "Add your meta description for better SEO results..."
+          "LABEL": "Meta təsviri",
+          "PLACEHOLDER": "Daha yaxşı SEO nəticələri üçün meta təsvir əlavə edin..."
         },
         "META_TAGS": {
-          "LABEL": "Meta tags",
-          "PLACEHOLDER": "Add meta tags separated by comma..."
+          "LABEL": "Meta teqlər",
+          "PLACEHOLDER": "Vergüllə ayrılmış meta teqlər əlavə edin..."
         }
       },
       "BUTTONS": {
-        "ARCHIVE": "Archive article",
-        "DELETE": "Delete article"
+        "ARCHIVE": "Məqaləni arxivləşdir",
+        "DELETE": "Məqaləni sil"
       }
     },
     "ARTICLE_SEARCH_RESULT": {
-      "UNCATEGORIZED": "Uncategorized",
+      "UNCATEGORIZED": "Kateqoriyasız",
       "SEARCH_RESULTS": "Search results for {query}",
-      "EMPTY_TEXT": "Search for articles to insert into replies.",
-      "SEARCH_LOADER": "Searching...",
-      "INSERT_ARTICLE": "Insert",
-      "NO_RESULT": "No articles found",
-      "COPY_LINK": "Copy article link to clipboard",
-      "OPEN_LINK": "Open article in new tab",
-      "PREVIEW_LINK": "Preview article"
+      "EMPTY_TEXT": "Cavablara əlavə etmək üçün məqalələri axtarın.",
+      "SEARCH_LOADER": "Axtarılır...",
+      "INSERT_ARTICLE": "Daxil et",
+      "NO_RESULT": "Məqalə tapılmadı",
+      "COPY_LINK": "Məqalə linkini panoya kopyala",
+      "OPEN_LINK": "Məqaləni yeni nişanda aç",
+      "PREVIEW_LINK": "Məqaləyə önizləmə baxışı"
     },
     "PORTAL": {
-      "HEADER": "Portals",
-      "DEFAULT": "Default",
-      "NEW_BUTTON": "New Portal",
-      "ACTIVE_BADGE": "active",
-      "CHOOSE_LOCALE_LABEL": "Choose a locale",
-      "LOADING_MESSAGE": "Loading portals...",
-      "ARTICLES_LABEL": "articles",
-      "NO_PORTALS_MESSAGE": "There are no available portals",
-      "ADD_NEW_LOCALE": "Add a new locale",
+      "HEADER": "Portallar",
+      "DEFAULT": "Defolt",
+      "NEW_BUTTON": "Yeni Portal",
+      "ACTIVE_BADGE": "aktiv",
+      "CHOOSE_LOCALE_LABEL": "Bir dil seçin",
+      "LOADING_MESSAGE": "Portallar yüklənir...",
+      "ARTICLES_LABEL": "məqalələr",
+      "NO_PORTALS_MESSAGE": "Mövcud portal yoxdur",
+      "ADD_NEW_LOCALE": "Yeni dil əlavə et",
       "POPOVER": {
-        "TITLE": "Portals",
-        "PORTAL_SETTINGS": "Portal settings",
-        "SUBTITLE": "You have multiple portals and can have different locales for each portal.",
-        "CANCEL_BUTTON_LABEL": "Cancel",
-        "CHOOSE_LOCALE_BUTTON": "Choose Locale"
+        "TITLE": "Portallar",
+        "PORTAL_SETTINGS": "Portal parametrləri",
+        "SUBTITLE": "Bir neçə portalınız var və hər portal üçün fərqli dillər seçə bilərsiniz.",
+        "CANCEL_BUTTON_LABEL": "Ləğv et",
+        "CHOOSE_LOCALE_BUTTON": "Dil seçin"
       },
       "PORTAL_SETTINGS": {
         "LIST_ITEM": {
           "HEADER": {
-            "COUNT_LABEL": "articles",
-            "ADD": "Add locale",
-            "VISIT": "Visit site",
-            "SETTINGS": "Settings",
-            "DELETE": "Delete"
+            "COUNT_LABEL": "məqalələr",
+            "ADD": "Dil əlavə et",
+            "VISIT": "Sayta bax",
+            "SETTINGS": "Parametrlər",
+            "DELETE": "Sil"
           },
           "PORTAL_CONFIG": {
-            "TITLE": "Portal Configurations",
+            "TITLE": "Portal Konfiqurasiyaları",
             "ITEMS": {
-              "NAME": "Name",
-              "DOMAIN": "Custom domain",
+              "NAME": "Ad",
+              "DOMAIN": "Xüsusi domen",
               "SLUG": "Slug",
-              "TITLE": "Portal title",
-              "THEME": "Theme color",
-              "SUB_TEXT": "Portal sub text"
+              "TITLE": "Portal başlığı",
+              "THEME": "Tema rəngi",
+              "SUB_TEXT": "Portal alt mətni"
             }
           },
           "AVAILABLE_LOCALES": {
-            "TITLE": "Available locales",
+            "TITLE": "Mövcud dillər",
             "TABLE": {
-              "NAME": "Locale name",
-              "CODE": "Locale code",
-              "ARTICLE_COUNT": "No. of articles",
-              "CATEGORIES": "No. of categories",
-              "SWAP": "Swap",
-              "DELETE": "Delete",
-              "DEFAULT_LOCALE": "Default"
+              "NAME": "Dil adı",
+              "CODE": "Dil kodu",
+              "ARTICLE_COUNT": "Məqalələrin sayı",
+              "CATEGORIES": "Kateqoriyaların sayı",
+              "SWAP": "Dəyişdir",
+              "DELETE": "Sil",
+              "DEFAULT_LOCALE": "Əsas"
             }
           }
         },
         "DELETE_PORTAL": {
-          "TITLE": "Delete portal",
-          "MESSAGE": "Are you sure you want to delete this portal",
-          "YES": "Yes, delete portal",
-          "NO": "No, keep portal",
+          "TITLE": "Portalı sil",
+          "MESSAGE": "Bu portalı silmək istədiyinizə əminsiniz",
+          "YES": "Bəli, portalı sil",
+          "NO": "Xeyr, portalı saxla",
           "API": {
-            "DELETE_SUCCESS": "Portal deleted successfully",
-            "DELETE_ERROR": "Error while deleting portal"
+            "DELETE_SUCCESS": "Portal uğurla silindi",
+            "DELETE_ERROR": "Portal silinərkən xəta baş verdi"
           }
         },
         "SEND_CNAME_INSTRUCTIONS": {
@@ -166,192 +166,192 @@
         }
       },
       "EDIT": {
-        "HEADER_TEXT": "Edit portal",
+        "HEADER_TEXT": "Portalı redaktə et",
         "TABS": {
           "BASIC_SETTINGS": {
-            "TITLE": "Basic information"
+            "TITLE": "Əsas məlumat"
           },
           "CUSTOMIZATION_SETTINGS": {
-            "TITLE": "Portal customization"
+            "TITLE": "Portal fərdiləşdirilməsi"
           },
           "CATEGORY_SETTINGS": {
-            "TITLE": "Categories"
+            "TITLE": "Kateqoriyalar"
           },
           "LOCALE_SETTINGS": {
-            "TITLE": "Locales"
+            "TITLE": "Dillər"
           }
         },
         "CATEGORIES": {
-          "TITLE": "Categories in",
-          "NEW_CATEGORY": "New category",
+          "TITLE": "Kateqoriyalar",
+          "NEW_CATEGORY": "Yeni kateqoriya",
           "TABLE": {
-            "NAME": "Name",
-            "DESCRIPTION": "Description",
-            "LOCALE": "Locale",
-            "ARTICLE_COUNT": "No. of articles",
+            "NAME": "Ad",
+            "DESCRIPTION": "Təsvir",
+            "LOCALE": "Dil",
+            "ARTICLE_COUNT": "Məqalələrin sayı",
             "ACTION_BUTTON": {
-              "EDIT": "Edit category",
-              "DELETE": "Delete category"
+              "EDIT": "Kateqoriyanı redaktə et",
+              "DELETE": "Kateqoriyanı sil"
             },
-            "EMPTY_TEXT": "No categories found"
+            "EMPTY_TEXT": "Kateqoriyalar tapılmadı"
           }
         },
         "EDIT_BASIC_INFO": {
-          "BUTTON_TEXT": "Update basic settings"
+          "BUTTON_TEXT": "Əsas parametrləri yenilə"
         }
       },
       "ADD": {
         "CREATE_FLOW": {
           "BASIC": {
-            "TITLE": "Help center information",
-            "BODY": "Basic information about portal"
+            "TITLE": "Kömək mərkəzi məlumatları",
+            "BODY": "Portal haqqında əsas məlumat"
           },
           "CUSTOMIZATION": {
-            "TITLE": "Help center customization",
-            "BODY": "Customize portal"
+            "TITLE": "Kömək mərkəzinin fərdiləşdirilməsi",
+            "BODY": "Portalı fərdiləşdirin"
           },
           "FINISH": {
-            "TITLE": "Voila! 🎉",
+            "TITLE": "Budur! 🎉",
             "BODY": "You're all set!"
           }
         },
         "CREATE_FLOW_PAGE": {
-          "BACK_BUTTON": "Back",
+          "BACK_BUTTON": "Geri",
           "BASIC_SETTINGS_PAGE": {
-            "HEADER": "Create Portal",
-            "TITLE": "Help center information",
-            "CREATE_BASIC_SETTING_BUTTON": "Create portal basic settings"
+            "HEADER": "Portal yarat",
+            "TITLE": "Kömək mərkəzi məlumatları",
+            "CREATE_BASIC_SETTING_BUTTON": "Portalun əsas parametrlərini yarat"
           },
           "CUSTOMIZATION_PAGE": {
-            "HEADER": "Portal customisation",
-            "TITLE": "Help center customization",
-            "UPDATE_PORTAL_BUTTON": "Update portal settings"
+            "HEADER": "Portal fərdiləşdirilməsi",
+            "TITLE": "Kömək mərkəzinin fərdiləşdirilməsi",
+            "UPDATE_PORTAL_BUTTON": "Portal parametrlərini yenilə"
           },
           "FINISH_PAGE": {
-            "TITLE": "Voila!🎉 You're all set up!",
-            "MESSAGE": "You can now see this created portal on your all portals page.",
-            "FINISH": "Go to all portals page"
+            "TITLE": "Voila!🎉 Hər şey hazırdır!",
+            "MESSAGE": "İndi bu yaradılmış portala bütün portallar səhifənizdən baxa bilərsiniz.",
+            "FINISH": "Bütün portallar səhifəsinə keç"
           }
         },
         "LOGO": {
           "LABEL": "Logo",
-          "UPLOAD_BUTTON": "Upload logo",
-          "HELP_TEXT": "This logo will be displayed on the portal header.",
-          "IMAGE_UPLOAD_SUCCESS": "Logo uploaded successfully",
-          "IMAGE_UPLOAD_ERROR": "Logo deleted successfully",
-          "IMAGE_DELETE_ERROR": "Error while deleting logo"
+          "UPLOAD_BUTTON": "Loqonu yüklə",
+          "HELP_TEXT": "Bu logo portal başlığında göstəriləcək.",
+          "IMAGE_UPLOAD_SUCCESS": "Loqo uğurla yükləndi",
+          "IMAGE_UPLOAD_ERROR": "Loqo uğurla silindi",
+          "IMAGE_DELETE_ERROR": "Loqo silinərkən xəta baş verdi"
         },
         "NAME": {
-          "LABEL": "Name",
-          "PLACEHOLDER": "Portal name",
-          "HELP_TEXT": "The name will be used in the public facing portal internally.",
-          "ERROR": "Name is required"
+          "LABEL": "Ad",
+          "PLACEHOLDER": "Portal adı",
+          "HELP_TEXT": "Ad daxili olaraq ictimai portalda istifadə olunacaq.",
+          "ERROR": "Ad tələb olunur"
         },
         "SLUG": {
           "LABEL": "Slug",
-          "PLACEHOLDER": "Portal slug for urls",
-          "ERROR": "Slug is required"
+          "PLACEHOLDER": "Portal slug URL-lər üçün",
+          "ERROR": "Slug tələb olunur"
         },
         "DOMAIN": {
-          "LABEL": "Custom Domain",
-          "PLACEHOLDER": "Portal custom domain",
+          "LABEL": "Xüsusi domen",
+          "PLACEHOLDER": "Portalun xüsusi domeni",
           "HELP_TEXT": "Add only If you want to use a custom domain for your portals. Eg: {exampleURL}",
-          "ERROR": "Enter a valid domain URL"
+          "ERROR": "Etibarlı domen URL-si daxil edin"
         },
         "HOME_PAGE_LINK": {
-          "LABEL": "Home Page Link",
-          "PLACEHOLDER": "Portal home page link",
+          "LABEL": "Ana səhifə linki",
+          "PLACEHOLDER": "Portalun ana səhifə linki",
           "HELP_TEXT": "The link used to return from the portal to the home page. Eg: {exampleURL}",
-          "ERROR": "Enter a valid home page URL"
+          "ERROR": "Etibarlı ana səhifə URL-si daxil edin"
         },
         "THEME_COLOR": {
-          "LABEL": "Portal theme color",
-          "HELP_TEXT": "This color will show as the theme color for the portal."
+          "LABEL": "Portal tema rəngi",
+          "HELP_TEXT": "Bu rəng portal üçün tema rəngi kimi göstəriləcək."
         },
         "PAGE_TITLE": {
-          "LABEL": "Page Title",
-          "PLACEHOLDER": "Portal page title",
-          "HELP_TEXT": "The page title will be used in the public facing portal.",
-          "ERROR": "Page title is required"
+          "LABEL": "Səhifə Başlığı",
+          "PLACEHOLDER": "Portal səhifəsinin başlığı",
+          "HELP_TEXT": "Səhifənin başlığı ictimai portalda istifadə olunacaq.",
+          "ERROR": "Səhifə başlığı tələb olunur"
         },
         "HEADER_TEXT": {
-          "LABEL": "Header Text",
-          "PLACEHOLDER": "Portal header text",
-          "HELP_TEXT": "The Portal header text will be used in the public facing portal.",
-          "ERROR": "Portal header text is required"
+          "LABEL": "Başlıq Mətn",
+          "PLACEHOLDER": "Portal başlıq mətni",
+          "HELP_TEXT": "Portal başlıq mətni ictimai portalda istifadə olunacaq.",
+          "ERROR": "Portal başlıq mətni tələb olunur"
         },
         "API": {
-          "SUCCESS_MESSAGE_FOR_BASIC": "Portal created successfully.",
-          "ERROR_MESSAGE_FOR_BASIC": "Couldn't create the portal. Try again.",
-          "SUCCESS_MESSAGE_FOR_UPDATE": "Portal updated successfully.",
-          "ERROR_MESSAGE_FOR_UPDATE": "Couldn't update the portal. Try again."
+          "SUCCESS_MESSAGE_FOR_BASIC": "Portal uğurla yaradıldı.",
+          "ERROR_MESSAGE_FOR_BASIC": "Portal yaradıla bilmədi. Yenidən cəhd edin.",
+          "SUCCESS_MESSAGE_FOR_UPDATE": "Portal uğurla yeniləndi.",
+          "ERROR_MESSAGE_FOR_UPDATE": "Portal yenilənə bilmədi. Yenidən cəhd edin."
         }
       },
       "ADD_LOCALE": {
-        "TITLE": "Add a new locale",
-        "SUB_TITLE": "This adds a new locale to your available translation list.",
+        "TITLE": "Yeni dil əlavə et",
+        "SUB_TITLE": "Bu, mövcud tərcümə siyahınıza yeni bir dil əlavə edir.",
         "PORTAL": "Portal",
         "LOCALE": {
-          "LABEL": "Locale",
-          "PLACEHOLDER": "Choose a locale",
-          "ERROR": "Locale is required"
+          "LABEL": "Dil",
+          "PLACEHOLDER": "Dil seçin",
+          "ERROR": "Dil tələb olunur"
         },
         "BUTTONS": {
-          "CREATE": "Create locale",
-          "CANCEL": "Cancel"
+          "CREATE": "Dili yarat",
+          "CANCEL": "Ləğv et"
         },
         "API": {
-          "SUCCESS_MESSAGE": "Locale added successfully",
-          "ERROR_MESSAGE": "Unable to add locale. Try again."
+          "SUCCESS_MESSAGE": "Dil uğurla əlavə edildi",
+          "ERROR_MESSAGE": "Dil əlavə etmək mümkün olmadı. Yenidən cəhd edin."
         }
       },
       "CHANGE_DEFAULT_LOCALE": {
         "API": {
-          "SUCCESS_MESSAGE": "Default locale updated successfully",
-          "ERROR_MESSAGE": "Unable to update default locale. Try again."
+          "SUCCESS_MESSAGE": "Əsas dil uğurla yeniləndi",
+          "ERROR_MESSAGE": "Əsas dili yeniləmək mümkün olmadı. Yenidən cəhd edin."
         }
       },
       "DELETE_LOCALE": {
         "API": {
-          "SUCCESS_MESSAGE": "Locale removed from portal successfully",
-          "ERROR_MESSAGE": "Unable to remove locale from portal. Try again."
+          "SUCCESS_MESSAGE": "Dil portaldan uğurla silindi",
+          "ERROR_MESSAGE": "Dili portaldan silmək mümkün olmadı. Yenidən cəhd edin."
         }
       }
     },
     "TABLE": {
-      "LOADING_MESSAGE": "Loading articles...",
-      "404": "No articles matches your search 🔍",
-      "NO_ARTICLES": "There are no available articles",
+      "LOADING_MESSAGE": "Məqalələr yüklənir...",
+      "404": "Axtarışınıza uyğun məqalə tapılmadı 🔍",
+      "NO_ARTICLES": "Mövcud məqalə yoxdur",
       "HEADERS": {
-        "TITLE": "Title",
-        "CATEGORY": "Category",
-        "READ_COUNT": "Views",
-        "STATUS": "Status",
-        "LAST_EDITED": "Last edited"
+        "TITLE": "Başlıq",
+        "CATEGORY": "Kateqoriya",
+        "READ_COUNT": "Baxışlar",
+        "STATUS": "Vəziyyət",
+        "LAST_EDITED": "Son redaktə"
       },
       "COLUMNS": {
-        "BY": "by",
-        "AUTHOR_NOT_AVAILABLE": "Author is not available"
+        "BY": "tərəfindən",
+        "AUTHOR_NOT_AVAILABLE": "Müəllif mövcud deyil"
       }
     },
     "EDIT_ARTICLE": {
-      "LOADING": "Loading article...",
-      "TITLE_PLACEHOLDER": "Article title goes here",
-      "CONTENT_PLACEHOLDER": "Write your article here",
+      "LOADING": "Məqalə yüklənir...",
+      "TITLE_PLACEHOLDER": "Məqalənin başlığı buraya yazılır",
+      "CONTENT_PLACEHOLDER": "Məqalənizi buraya yazın",
       "API": {
-        "ERROR": "Error while saving article"
+        "ERROR": "Məqalə yadda saxlanarkən xəta baş verdi"
       }
     },
     "PUBLISH_ARTICLE": {
       "API": {
-        "ERROR": "Error while publishing article",
-        "SUCCESS": "Article published successfully"
+        "ERROR": "Məqalə yayımlanarkən xəta baş verdi",
+        "SUCCESS": "Məqalə uğurla dərc olundu"
       }
     },
     "ARCHIVE_ARTICLE": {
       "API": {
-        "ERROR": "Error while archiving article",
-        "SUCCESS": "Article archived successfully"
+        "ERROR": "Məqalə arxivlənərkən xəta baş verdi",
+        "SUCCESS": "Məqalə uğurla arxivləndi"
       }
     },
     "DRAFT_ARTICLE": {
@@ -363,15 +363,15 @@
     "DELETE_ARTICLE": {
       "MODAL": {
         "CONFIRM": {
-          "TITLE": "Confirm Deletion",
-          "MESSAGE": "Are you sure to delete the article?",
-          "YES": "Yes, Delete",
-          "NO": "No, Keep it"
+          "TITLE": "Silinməni təsdiqləyin",
+          "MESSAGE": "Məqaləni silmək istədiyinizə əminsiniz?",
+          "YES": "Bəli, sil",
+          "NO": "Xeyr, Saxla"
         }
       },
       "API": {
-        "SUCCESS_MESSAGE": "Article deleted successfully",
-        "ERROR_MESSAGE": "Error while deleting article"
+        "SUCCESS_MESSAGE": "Məqalə uğurla silindi",
+        "ERROR_MESSAGE": "Məqaləni silərkən xəta baş verdi"
       }
     },
     "REORDER_ARTICLE": {
@@ -385,126 +385,126 @@
       }
     },
     "CREATE_ARTICLE": {
-      "ERROR_MESSAGE": "Please add the article heading and content then only you can update the settings"
+      "ERROR_MESSAGE": "Zəhmət olmasa məqalənin başlığını və məzmununu əlavə edin, yalnız bundan sonra parametrləri yeniləyə bilərsiniz"
     },
     "SIDEBAR": {
       "SEARCH": {
-        "PLACEHOLDER": "Search for articles"
+        "PLACEHOLDER": "Məqalələrdə axtarış"
       }
     },
     "CATEGORY": {
       "ADD": {
-        "TITLE": "Create a category",
-        "SUB_TITLE": "The category will be used in the public facing portal to categorize articles.",
+        "TITLE": "Kateqoriya yaradın",
+        "SUB_TITLE": "Kateqoriya, məqalələri kateqoriyalara ayırmaq üçün ictimai portalda istifadə olunacaq.",
         "PORTAL": "Portal",
-        "LOCALE": "Locale",
+        "LOCALE": "Dil",
         "NAME": {
-          "LABEL": "Name",
-          "PLACEHOLDER": "Category name",
-          "HELP_TEXT": "The category name and icon will be used in the public facing portal to categorize articles.",
-          "ERROR": "Name is required"
+          "LABEL": "Ad",
+          "PLACEHOLDER": "Kateqoriya adı",
+          "HELP_TEXT": "Kateqoriya adı və ikonu məqalələri kateqoriyalara ayırmaq üçün ictimai portalda istifadə olunacaq.",
+          "ERROR": "Ad tələb olunur"
         },
         "SLUG": {
           "LABEL": "Slug",
-          "PLACEHOLDER": "Category slug for urls",
+          "PLACEHOLDER": "URL-lər üçün kateqoriya slug-u",
           "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
-          "ERROR": "Slug is required"
+          "ERROR": "Slug tələb olunur"
         },
         "DESCRIPTION": {
-          "LABEL": "Description",
-          "PLACEHOLDER": "Give a short description about the category.",
-          "ERROR": "Description is required"
+          "LABEL": "Təsvir",
+          "PLACEHOLDER": "Kateqoriya haqqında qısa təsvir verin.",
+          "ERROR": "Təsvir tələb olunur"
         },
         "BUTTONS": {
-          "CREATE": "Create category",
-          "CANCEL": "Cancel"
+          "CREATE": "Kateqoriya yarat",
+          "CANCEL": "Ləğv et"
         },
         "API": {
-          "SUCCESS_MESSAGE": "Category created successfully",
-          "ERROR_MESSAGE": "Unable to create category"
+          "SUCCESS_MESSAGE": "Kateqoriya uğurla yaradıldı",
+          "ERROR_MESSAGE": "Kateqoriya yaratmaq mümkün olmadı"
         }
       },
       "EDIT": {
-        "TITLE": "Edit a category",
-        "SUB_TITLE": "Editing a category will update the category in the public facing portal.",
+        "TITLE": "Kateqoriyanı redaktə et",
+        "SUB_TITLE": "Kateqoriyanın redaktəsi ictimai portalda kateqoriyanı yeniləyəcək.",
         "PORTAL": "Portal",
-        "LOCALE": "Locale",
+        "LOCALE": "Dil",
         "NAME": {
-          "LABEL": "Name",
-          "PLACEHOLDER": "Category name",
-          "HELP_TEXT": "The category name and icon will be used in the public facing portal to categorize articles.",
-          "ERROR": "Name is required"
+          "LABEL": "Ad",
+          "PLACEHOLDER": "Kateqoriya adı",
+          "HELP_TEXT": "Kateqoriya adı və ikonu məqalələri kateqoriyalara ayırmaq üçün ictimai portalda istifadə olunacaq.",
+          "ERROR": "Ad tələb olunur"
         },
         "SLUG": {
           "LABEL": "Slug",
-          "PLACEHOLDER": "Category slug for urls",
+          "PLACEHOLDER": "URL-lər üçün kateqoriya slug-u",
           "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
-          "ERROR": "Slug is required"
+          "ERROR": "Slug tələb olunur"
         },
         "DESCRIPTION": {
-          "LABEL": "Description",
-          "PLACEHOLDER": "Give a short description about the category.",
-          "ERROR": "Description is required"
+          "LABEL": "Təsvir",
+          "PLACEHOLDER": "Kateqoriya haqqında qısa təsvir verin.",
+          "ERROR": "Təsvir tələb olunur"
         },
         "BUTTONS": {
-          "CREATE": "Update category",
-          "CANCEL": "Cancel"
+          "CREATE": "Kateqoriyanı yenilə",
+          "CANCEL": "Ləğv et"
         },
         "API": {
-          "SUCCESS_MESSAGE": "Category updated successfully",
-          "ERROR_MESSAGE": "Unable to update category"
+          "SUCCESS_MESSAGE": "Kateqoriya uğurla yeniləndi",
+          "ERROR_MESSAGE": "Kateqoriyanı yeniləmək mümkün olmadı"
         }
       },
       "DELETE": {
         "API": {
-          "SUCCESS_MESSAGE": "Category deleted successfully",
-          "ERROR_MESSAGE": "Unable to delete category"
+          "SUCCESS_MESSAGE": "Kateqoriya uğurla silindi",
+          "ERROR_MESSAGE": "Kateqoriyanı silmək mümkün olmadı"
         }
       }
     },
     "ARTICLE_SEARCH": {
-      "TITLE": "Search articles",
-      "PLACEHOLDER": "Search articles",
-      "NO_RESULT": "No articles found",
-      "SEARCHING": "Searching...",
-      "SEARCH_BUTTON": "Search",
-      "INSERT_ARTICLE": "Insert link",
-      "IFRAME_ERROR": "URL is empty or invalid. Unable to display content.",
-      "OPEN_ARTICLE_SEARCH": "Insert article from Help Center",
-      "SUCCESS_ARTICLE_INSERTED": "Article inserted successfully",
-      "PREVIEW_LINK": "Preview article",
-      "CANCEL": "Close",
-      "BACK": "Back",
-      "BACK_RESULTS": "Back to results"
+      "TITLE": "Məqalələrdə axtarış edin",
+      "PLACEHOLDER": "Məqalələrdə axtarış edin",
+      "NO_RESULT": "Məqalə tapılmadı",
+      "SEARCHING": "Axtarılır...",
+      "SEARCH_BUTTON": "Axtar",
+      "INSERT_ARTICLE": "Link əlavə et",
+      "IFRAME_ERROR": "URL boş və ya düzgün deyil. Məzmun göstərilə bilmir.",
+      "OPEN_ARTICLE_SEARCH": "Kömək Mərkəzindən məqalə əlavə et",
+      "SUCCESS_ARTICLE_INSERTED": "Məqalə uğurla əlavə edildi",
+      "PREVIEW_LINK": "Məqaləni önizləyin",
+      "CANCEL": "Bağla",
+      "BACK": "Geri",
+      "BACK_RESULTS": "Nəticələrə qayıdın"
     },
     "UPGRADE_PAGE": {
-      "TITLE": "Help Center",
-      "DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Upgrade your subscription to enable this feature.",
-      "SELF_HOSTED_DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Please contact your administrator to enable this feature.",
+      "TITLE": "Kömək Mərkəzi",
+      "DESCRIPTION": "İstifadəçi dostu özünə xidmət portalları yaradın. İstifadəçilərinizə məqalələrə daxil olmaq və 24/7 dəstək almaqda kömək edin. Bu funksiyanı aktivləşdirmək üçün abunəliyinizi yüksəldin.",
+      "SELF_HOSTED_DESCRIPTION": "İstifadəçi dostu özünə xidmət portalları yaradın. İstifadəçilərinizə məqalələrə daxil olmaq və 24/7 dəstək almaqda kömək edin. Zəhmət olmasa, bu funksiyanı aktivləşdirmək üçün administratorunuzla əlaqə saxlayın.",
       "BUTTON": {
-        "LEARN_MORE": "Learn more",
-        "UPGRADE": "Upgrade"
+        "LEARN_MORE": "Ətraflı öyrən",
+        "UPGRADE": "Yenilə"
       },
       "FEATURES": {
         "PORTALS": {
-          "TITLE": "Multiple portals",
-          "DESCRIPTION": "Create multiple help center portals for different products using the same account."
+          "TITLE": "Çoxsaylı portallar",
+          "DESCRIPTION": "Eyni hesabdan istifadə edərək müxtəlif məhsullar üçün çoxsaylı kömək mərkəzi portalları yaradın."
         },
         "LOCALES": {
-          "TITLE": "Full support for locales",
-          "DESCRIPTION": "Localize the portal in your language. We support all locales and allow translations for every article."
+          "TITLE": "Dil variantlarının tam dəstəyi",
+          "DESCRIPTION": "Portalı öz dilinizə uyğunlaşdırın. Bütün dil variantlarını dəstəkləyirik və hər məqalə üçün tərcümələrə imkan veririk."
         },
         "SEO": {
-          "TITLE": "SEO-friendly design",
-          "DESCRIPTION": "Customize your meta tags to improve your visibility on search engines with our SEO-friendly pages."
+          "TITLE": "SEO-ya uyğun dizayn",
+          "DESCRIPTION": "Meta teqlərinizi fərdiləşdirərək axtarış motorlarında görünürlüğünüzü SEO dostu səhifələrimizlə artırın."
         },
         "API": {
-          "TITLE": "Full API support",
-          "DESCRIPTION": "Use the portal as a headless CMS with third party front-end frameworks using our APIs."
+          "TITLE": "Tam API dəstəyi",
+          "DESCRIPTION": "Portaldan üçüncü tərəf ön çərçivələri ilə başsız CMS kimi istifadə etmək üçün API-lərimizdən yararlanın."
         }
       }
     },
-    "LOADING": "Loading...",
+    "LOADING": "Yüklənir...",
     "ARTICLES_PAGE": {
       "ARTICLE_CARD": {
         "CARD": {

app/javascript/dashboard/i18n/locale/az/report.json

@@ -1,138 +1,138 @@
 {
   "REPORT": {
-    "HEADER": "Conversations",
+    "HEADER": "Söhbətlər",
     "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
+    "NO_ENOUGH_DATA": "Hesabat yaratmaq üçün kifayət qədər məlumat nöqtəsi alınmayıb, zəhmət olmasa bir az sonra yenidən cəhd edin.",
     "DOWNLOAD_CONVERSATION_REPORTS": "Download conversation reports",
-    "DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
-    "SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
+    "DATA_FETCHING_FAILED": "Məlumatları əldə etmək mümkün olmadı, zəhmət olmasa bir az sonra yenidən cəhd edin.",
+    "SUMMARY_FETCHING_FAILED": "Yekunu əldə etmək mümkün olmadı, zəhmət olmasa bir az sonra yenidən cəhd edin.",
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Söhbətlər",
+        "DESC": "( Ümumi )"
       },
       "INCOMING_MESSAGES": {
         "NAME": "Messages received",
-        "DESC": "( Total )"
+        "DESC": "( Ümumi )"
       },
       "OUTGOING_MESSAGES": {
         "NAME": "Messages sent",
-        "DESC": "( Total )"
+        "DESC": "( Ümumi )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "İlk Cavab Vaxtı",
+        "DESC": "( Orta )",
+        "INFO_TEXT": "Hesablama üçün istifadə olunan ümumi söhbət sayı:",
+        "TOOLTIP_TEXT": "İlkin cavab vaxtı {metricValue}-dir ({conversationCount} söhbət əsasında)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Həll Vaxtı",
+        "DESC": "( Orta )",
+        "INFO_TEXT": "Hesablama üçün istifadə olunan ümumi söhbət sayı:",
+        "TOOLTIP_TEXT": "Həll vaxtı {metricValue}-dir ({conversationCount} söhbət əsasında)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Həll Sayı",
+        "DESC": "( Ümumi )"
       },
       "BOT_RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Həll sayı",
+        "DESC": "( Ümumi )"
       },
       "BOT_HANDOFF_COUNT": {
-        "NAME": "Handoff Count",
-        "DESC": "( Total )"
+        "NAME": "Təslim Sayı",
+        "DESC": "( Ümumi )"
       },
       "REPLY_TIME": {
         "NAME": "Customer waiting time",
-        "TOOLTIP_TEXT": "Waiting time is {metricValue} (based on {conversationCount} replies)",
+        "TOOLTIP_TEXT": "Gözləmə vaxtı {metricValue}-dir ({conversationCount} cavab əsasında)",
         "DESC": ""
       }
     },
     "DATE_RANGE_OPTIONS": {
-      "LAST_7_DAYS": "Last 7 days",
-      "LAST_14_DAYS": "Last 14 days",
-      "LAST_30_DAYS": "Last 30 days",
-      "THIS_MONTH": "This month",
-      "LAST_MONTH": "Last month",
-      "LAST_3_MONTHS": "Last 3 months",
-      "LAST_6_MONTHS": "Last 6 months",
-      "LAST_YEAR": "Last year",
+      "LAST_7_DAYS": "Son 7 gün",
+      "LAST_14_DAYS": "Son 14 gün",
+      "LAST_30_DAYS": "Son 30 gün",
+      "THIS_MONTH": "Bu ay",
+      "LAST_MONTH": "Keçən ay",
+      "LAST_3_MONTHS": "Son 3 ay",
+      "LAST_6_MONTHS": "Son 6 ay",
+      "LAST_YEAR": "Keçən il",
       "CUSTOM_DATE_RANGE": "Custom date range"
     },
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
+      "CONFIRM": "Tətbiq et",
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
-    "DURATION_FILTER_LABEL": "Duration",
+    "DURATION_FILTER_LABEL": "Müddət",
     "GROUPING_OPTIONS": {
-      "DAY": "Day",
-      "WEEK": "Week",
-      "MONTH": "Month",
-      "YEAR": "Year"
+      "DAY": "Gün",
+      "WEEK": "Həftə",
+      "MONTH": "Ay",
+      "YEAR": "İl"
     },
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "Gün"
       }
     ],
     "GROUP_BY_WEEK_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "Gün"
       },
       {
         "id": 2,
-        "groupBy": "Week"
+        "groupBy": "Həftə"
       }
     ],
     "GROUP_BY_MONTH_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "Gün"
       },
       {
         "id": 2,
-        "groupBy": "Week"
+        "groupBy": "Həftə"
       },
       {
         "id": 3,
-        "groupBy": "Month"
+        "groupBy": "Ay"
       }
     ],
     "GROUP_BY_YEAR_OPTIONS": [
       {
         "id": 2,
-        "groupBy": "Week"
+        "groupBy": "Həftə"
       },
       {
         "id": 3,
-        "groupBy": "Month"
+        "groupBy": "Ay"
       },
       {
         "id": 4,
-        "groupBy": "Year"
+        "groupBy": "İl"
       }
     ],
-    "BUSINESS_HOURS": "Business Hours",
+    "BUSINESS_HOURS": "İş Saatları",
     "FILTER_ACTIONS": {
       "CLEAR_FILTER": "Clear filter",
-      "EMPTY_LIST": "No results found"
+      "EMPTY_LIST": "Nəticə tapılmadı"
     },
     "PAGINATION": {
-      "RESULTS": "Showing {start} to {end} of {total} results",
-      "PER_PAGE_TEMPLATE": "{size} / page"
+      "RESULTS": "{total} nəticədən {start} - {end} göstərilir",
+      "PER_PAGE_TEMPLATE": "{size} / səhifə"
     }
   },
   "AGENT_REPORTS": {
     "HEADER": "Agents Overview",
     "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent's name to learn more.",
     "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
+    "NO_ENOUGH_DATA": "Hesabat yaratmaq üçün kifayət qədər məlumat nöqtəsi almamışıq, zəhmət olmasa sonra yenidən cəhd edin.",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
-    "FILTER_DROPDOWN_LABEL": "Select Agent",
+    "FILTER_DROPDOWN_LABEL": "Agent seçin",
     "FILTERS": {
       "INPUT_PLACEHOLDER": {
         "AGENTS": "Search agents"
@@ -140,54 +140,54 @@
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Söhbətlər",
+        "DESC": "( Ümumi )"
       },
       "INCOMING_MESSAGES": {
         "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "DESC": "( Ümumi )"
       },
       "OUTGOING_MESSAGES": {
         "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "DESC": "( Ümumi )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "İlk Cavab Vaxtı",
+        "DESC": "( Orta )",
+        "INFO_TEXT": "Hesablama üçün istifadə olunan ümumi söhbət sayı:",
+        "TOOLTIP_TEXT": "İlk cavab vaxtı {metricValue}-dir ({conversationCount} söhbət əsasında)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Həll Vaxtı",
+        "DESC": "( Orta )",
+        "INFO_TEXT": "Hesablama üçün istifadə olunan ümumi söhbət sayı:",
+        "TOOLTIP_TEXT": "Həll vaxtı {metricValue}-dir ({conversationCount} söhbət əsasında)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Həll Sayı",
+        "DESC": "( Cəmi )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Son 7 gün"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Son 30 gün"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Son 3 ay"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Son 6 ay"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Keçən il"
       },
       {
         "id": 5,
@@ -195,15 +195,15 @@
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
+      "CONFIRM": "Tətbiq et",
       "PLACEHOLDER": "Select date range"
     }
   },
   "LABEL_REPORTS": {
     "HEADER": "Labels Overview",
-    "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
+    "DESCRIPTION": "Nişan nəticələrini söhbətlər, cavab müddəti, həll müddəti və həll olunmuş hallar üzrə yoxlayın. Ətraflı məlumat üçün nişan adını açın.",
     "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
+    "NO_ENOUGH_DATA": "Hesabat yaratmaq üçün kifayət qədər məlumat nöqtəsi almamışıq, zəhmət olmasa bir az sonra yenidən cəhd edin.",
     "DOWNLOAD_LABEL_REPORTS": "Download label reports",
     "FILTER_DROPDOWN_LABEL": "Select Label",
     "FILTERS": {
@@ -213,62 +213,62 @@
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Söhbətlər",
+        "DESC": "( Ümumi )"
       },
       "INCOMING_MESSAGES": {
         "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "DESC": "( Cəmi )"
       },
       "OUTGOING_MESSAGES": {
         "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "DESC": "( Cəmi )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "İlk Cavab Vaxtı",
+        "DESC": "( Orta )",
+        "INFO_TEXT": "Hesablama üçün istifadə olunan ümumi söhbət sayı:",
+        "TOOLTIP_TEXT": "İlk cavab vaxtı {metricValue}-dir ({conversationCount} söhbət əsasında)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Həll Vaxtı",
+        "DESC": "( Orta )",
+        "INFO_TEXT": "Hesablama üçün istifadə olunan ümumi söhbət sayı:",
+        "TOOLTIP_TEXT": "Həll vaxtı {metricValue}-dir ({conversationCount} söhbətə əsaslanır)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Həll Sayı",
+        "DESC": "( Cəmi )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Son 7 gün"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Son 30 gün"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Son 3 ay"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Son 6 ay"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Keçən il"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Xüsusi tarix aralığı"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
+      "CONFIRM": "Tətbiq et",
       "PLACEHOLDER": "Select date range"
     }
   },
@@ -276,84 +276,84 @@
     "HEADER": "Inbox Overview",
     "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
     "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
+    "NO_ENOUGH_DATA": "Hesabat yaratmaq üçün kifayət qədər məlumat nöqtəsi almamışıq, zəhmət olmasa bir az sonra yenidən cəhd edin.",
     "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
-    "FILTER_DROPDOWN_LABEL": "Select Inbox",
-    "ALL_INBOXES": "All Inboxes",
-    "SEARCH_INBOX": "Search Inbox",
+    "FILTER_DROPDOWN_LABEL": "Qutu seçin",
+    "ALL_INBOXES": "Bütün Qutular",
+    "SEARCH_INBOX": "Qutu üzrə axtarış",
     "FILTERS": {
       "INPUT_PLACEHOLDER": {
-        "INBOXES": "Search inboxes"
+        "INBOXES": "Qutuları axtar"
       }
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Söhbətlər",
+        "DESC": "( Ümumi )"
       },
       "INCOMING_MESSAGES": {
         "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "DESC": "( Ümumi )"
       },
       "OUTGOING_MESSAGES": {
         "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "DESC": "( Ümumi )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "İlk Cavab Vaxtı",
+        "DESC": "( Orta )",
+        "INFO_TEXT": "Hesablama üçün istifadə olunan ümumi söhbət sayı:",
+        "TOOLTIP_TEXT": "İlk cavab vaxtı {metricValue}-dir ({conversationCount} söhbətə əsaslanır)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Həll Vaxtı",
+        "DESC": "( Orta )",
+        "INFO_TEXT": "Hesablama üçün istifadə olunan ümumi söhbət sayı:",
+        "TOOLTIP_TEXT": "Həll vaxtı {metricValue}-dir ({conversationCount} söhbətə əsaslanır)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Həll Sayı",
+        "DESC": "( Cəmi )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Son 7 gün"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Son 30 gün"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Son 3 ay"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Son 6 ay"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Keçən il"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Xüsusi tarix aralığı"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
+      "CONFIRM": "Tətbiq et",
       "PLACEHOLDER": "Select date range"
     }
   },
   "TEAM_REPORTS": {
     "HEADER": "Team Overview",
-    "DESCRIPTION": "Get a snapshot of your team's performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
+    "DESCRIPTION": "Komanda nəticələrini söhbətlər, cavab müddəti, həll müddəti və həll olunmuş hallar üzrə yoxlayın. Ətraflı məlumat üçün komanda adını açın.",
     "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
+    "NO_ENOUGH_DATA": "Hesabat yaratmaq üçün kifayət qədər məlumat nöqtəsi almamışıq, zəhmət olmasa sonra yenidən cəhd edin.",
     "DOWNLOAD_TEAM_REPORTS": "Download team reports",
-    "FILTER_DROPDOWN_LABEL": "Select Team",
+    "FILTER_DROPDOWN_LABEL": "Komandanı seçin",
     "FILTERS": {
       "ADD_FILTER": "Add filter",
       "CLEAR_ALL": "Clear all",
@@ -364,54 +364,54 @@
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Söhbətlər",
+        "DESC": "( Ümumi )"
       },
       "INCOMING_MESSAGES": {
         "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "DESC": "( Cəmi )"
       },
       "OUTGOING_MESSAGES": {
         "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "DESC": "( Cəmi )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "İlk Cavab Vaxtı",
+        "DESC": "( Orta )",
+        "INFO_TEXT": "Hesablama üçün istifadə olunan ümumi söhbət sayı:",
+        "TOOLTIP_TEXT": "İlk cavab vaxtı {metricValue}-dir ({conversationCount} söhbətə əsaslanır)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Həll Vaxtı",
+        "DESC": "( Orta )",
+        "INFO_TEXT": "Hesablama üçün istifadə olunan ümumi söhbət sayı:",
+        "TOOLTIP_TEXT": "Həll vaxtı {metricValue}-dir ({conversationCount} söhbətə əsaslanır)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Həll Sayı",
+        "DESC": "( Ümumi )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Son 7 gün"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Son 30 gün"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Son 3 ay"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Son 6 ay"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Keçən il"
       },
       {
         "id": 5,
@@ -419,13 +419,13 @@
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
+      "CONFIRM": "Tətbiq et",
       "PLACEHOLDER": "Select date range"
     }
   },
   "CSAT_REPORTS": {
-    "HEADER": "CSAT Reports",
-    "NO_RECORDS": "No responses yet",
+    "HEADER": "CSAT Hesabatları",
+    "NO_RECORDS": "Hələ cavab yoxdur",
     "NO_RECORDS_DESCRIPTION": "CSAT survey responses will appear here once customers start providing feedback.",
     "DOWNLOAD": "Download CSAT Reports",
     "DOWNLOAD_FAILED": "Failed to download CSAT Reports",
@@ -435,7 +435,7 @@
       "NO_FILTER": "No filters available",
       "INPUT_PLACEHOLDER": {
         "AGENTS": "Search agents",
-        "INBOXES": "Search inboxes",
+        "INBOXES": "Qutuları axtar",
         "TEAMS": "Search teams",
         "RATINGS": "Search ratings"
       },
@@ -443,53 +443,53 @@
         "LABEL": "Agent"
       },
       "INBOXES": {
-        "LABEL": "Inbox"
+        "LABEL": "Gələn qutu"
       },
       "TEAMS": {
-        "LABEL": "Team"
+        "LABEL": "Komanda"
       },
       "RATINGS": {
-        "LABEL": "Rating"
+        "LABEL": "Qiymətləndirmə"
       }
     },
     "TABLE": {
       "HEADER": {
-        "CONTACT_NAME": "Contact",
+        "CONTACT_NAME": "Əlaqə",
         "AGENT_NAME": "Agent",
-        "RATING": "Rating",
+        "RATING": "Qiymətləndirmə",
         "FEEDBACK_TEXT": "Feedback comment",
-        "CONVERSATION": "Conversation",
-        "CUSTOMER": "Customer",
-        "RESPONSE": "Response",
-        "HANDLED_BY": "Handled by"
+        "CONVERSATION": "Söhbət",
+        "CUSTOMER": "Müştəri",
+        "RESPONSE": "Cavab",
+        "HANDLED_BY": "Tərəfindən idarə olunur"
       },
-      "UNKNOWN_CUSTOMER": "Unknown customer"
+      "UNKNOWN_CUSTOMER": "Naməlum müştəri"
     },
-    "NO_AGENT": "No assigned agent",
-    "NO_FEEDBACK": "No feedback provided",
+    "NO_AGENT": "Təyin olunmuş agent yoxdur",
+    "NO_FEEDBACK": "Rəy verilməyib",
     "METRIC": {
       "TOTAL_RESPONSES": {
-        "LABEL": "Total responses",
-        "TOOLTIP": "Total number of responses collected"
+        "LABEL": "Cəmi cavablar",
+        "TOOLTIP": "Toplanmış cavabların ümumi sayı"
       },
       "SATISFACTION_SCORE": {
-        "LABEL": "Satisfaction score",
-        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+        "LABEL": "Məmnunluq balı",
+        "TOOLTIP": "Müsbət cavabların ümumi sayı / Cavabların ümumi sayı * 100"
       },
       "RESPONSE_RATE": {
-        "LABEL": "Response rate",
+        "LABEL": "Cavab faizi",
         "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
       },
-      "RATING_DISTRIBUTION": "Rating distribution"
+      "RATING_DISTRIBUTION": "Qiymətləndirmə paylanması"
     },
     "REVIEW_NOTES": {
-      "TITLE": "Review notes",
-      "PLACEHOLDER": "Add review notes about this rating...",
-      "SAVE": "Save",
-      "CANCEL": "Cancel",
-      "SAVING": "Saving...",
+      "TITLE": "Rəy qeydləri",
+      "PLACEHOLDER": "Bu qiymətləndirmə haqqında rəy qeydləri əlavə edin...",
+      "SAVE": "Yadda saxla",
+      "CANCEL": "Ləğv et",
+      "SAVING": "Yadda saxlanılır...",
       "SAVED": "Notes saved successfully",
-      "SAVE_ERROR": "Failed to save notes",
+      "SAVE_ERROR": "Qeydləri yadda saxlamaq mümkün olmadı",
       "UPDATED_BY": "Updated by {name} {time}",
       "UPDATED_BY_LABEL": "Updated by",
       "PAYWALL": {
@@ -509,42 +509,42 @@
         "TOOLTIP": "Total number of conversations handled by the bot"
       },
       "TOTAL_RESPONSES": {
-        "LABEL": "Total Responses",
+        "LABEL": "Ümumi Cavablar",
         "TOOLTIP": "Total number of responses sent by the bot"
       },
       "RESOLUTION_RATE": {
-        "LABEL": "Resolution Rate",
+        "LABEL": "Həll Faizi",
         "TOOLTIP": "Total number of conversations resolved by the bot / Total number of conversations handled by the bot * 100"
       },
       "HANDOFF_RATE": {
-        "LABEL": "Handoff Rate",
+        "LABEL": "Təyinat Faizi",
         "TOOLTIP": "Total number of conversations handed off to agents / Total number of conversations handled by the bot * 100"
       }
     }
   },
   "OVERVIEW_REPORTS": {
-    "HEADER": "Overview",
-    "LIVE": "Live",
+    "HEADER": "Ümumi Baxış",
+    "LIVE": "Canlı",
     "ACCOUNT_CONVERSATIONS": {
-      "HEADER": "Open Conversations",
+      "HEADER": "Açıq Söhbətlər",
       "LOADING_MESSAGE": "Loading conversation metrics...",
-      "OPEN": "Open",
+      "OPEN": "Açıq",
       "UNATTENDED": "Unattended",
-      "UNASSIGNED": "Unassigned",
-      "PENDING": "Pending"
+      "UNASSIGNED": "Təyin olunmamış",
+      "PENDING": "Gözləyir"
     },
     "CONVERSATION_HEATMAP": {
       "HEADER": "Conversation Traffic",
-      "NO_CONVERSATIONS": "No conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
+      "NO_CONVERSATIONS": "Söhbət yoxdur",
+      "CONVERSATION": "{count} söhbət",
+      "CONVERSATIONS": "{count} söhbət",
       "DOWNLOAD_REPORT": "Download report"
     },
     "RESOLUTION_HEATMAP": {
       "HEADER": "Resolutions",
-      "NO_CONVERSATIONS": "No conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
+      "NO_CONVERSATIONS": "Söhbət yoxdur",
+      "CONVERSATION": "{count} söhbət",
+      "CONVERSATIONS": "{count} söhbət",
       "DOWNLOAD_REPORT": "Download report"
     },
     "AGENT_CONVERSATIONS": {
@@ -553,42 +553,42 @@
       "NO_AGENTS": "There are no conversations by agents",
       "TABLE_HEADER": {
         "AGENT": "Agent",
-        "OPEN": "Open",
+        "OPEN": "Açıq",
         "UNATTENDED": "Unattended",
-        "STATUS": "Status"
+        "STATUS": "Vəziyyət"
       }
     },
     "TEAM_CONVERSATIONS": {
       "ALL_TEAMS": "All Teams",
       "HEADER": "Conversations by teams",
       "LOADING_MESSAGE": "Loading team metrics...",
-      "NO_TEAMS": "There is no data available",
+      "NO_TEAMS": "Məlumat mövcud deyil",
       "TABLE_HEADER": {
-        "TEAM": "Team",
-        "OPEN": "Open",
+        "TEAM": "Komanda",
+        "OPEN": "Açıq",
         "UNATTENDED": "Unattended",
-        "STATUS": "Status"
+        "STATUS": "Vəziyyət"
       }
     },
     "AGENT_STATUS": {
-      "HEADER": "Agent status",
-      "ONLINE": "Online",
-      "BUSY": "Busy",
+      "HEADER": "Agent vəziyyəti",
+      "ONLINE": "Onlayn",
+      "BUSY": "Məşğul",
       "OFFLINE": "Offline"
     }
   },
   "DAYS_OF_WEEK": {
-    "SUNDAY": "Sunday",
-    "MONDAY": "Monday",
-    "TUESDAY": "Tuesday",
-    "WEDNESDAY": "Wednesday",
-    "THURSDAY": "Thursday",
-    "FRIDAY": "Friday",
-    "SATURDAY": "Saturday"
+    "SUNDAY": "Bazar günü",
+    "MONDAY": "Bazar ertəsi",
+    "TUESDAY": "Çərşənbə axşamı",
+    "WEDNESDAY": "Çərşənbə",
+    "THURSDAY": "Cümə axşamı",
+    "FRIDAY": "Cümə",
+    "SATURDAY": "Şənbə"
   },
   "SLA_REPORTS": {
-    "HEADER": "SLA Reports",
-    "NO_RECORDS": "SLA applied conversations are not available.",
+    "HEADER": "SLA Hesabatları",
+    "NO_RECORDS": "Tətbiq edilmiş SLA söhbətləri mövcud deyil.",
     "LOADING": "Loading SLA data...",
     "DOWNLOAD_SLA_REPORTS": "Download SLA reports",
     "DOWNLOAD_FAILED": "Failed to download SLA Reports",
@@ -596,7 +596,7 @@
       "ADD_FIlTER": "Add filter",
       "CLEAR_ALL": "Clear all",
       "CLEAR_FILTER": "Clear filter",
-      "EMPTY_LIST": "No results found",
+      "EMPTY_LIST": "Nəticə tapılmadı",
       "NO_FILTER": "No filters available",
       "SEARCH": "Search filter",
       "INPUT_PLACEHOLDER": {
@@ -606,16 +606,16 @@
         "LABELS": "Label name",
         "TEAMS": "Team name"
       },
-      "SLA": "SLA Policy",
-      "INBOXES": "Inbox",
+      "SLA": "SLA Siyasəti",
+      "INBOXES": "Gələn qutu",
       "AGENTS": "Agent",
-      "LABELS": "Label",
-      "TEAMS": "Team"
+      "LABELS": "Etiket",
+      "TEAMS": "Komanda"
     },
-    "WITH": "with",
+    "WITH": "ilə",
     "METRICS": {
       "HIT_RATE": {
-        "LABEL": "Hit Rate",
+        "LABEL": "Uğur Faizi",
         "TOOLTIP": "Percentage of SLAs created were completed successfully"
       },
       "NO_OF_MISSES": {
@@ -624,27 +624,27 @@
       },
       "NO_OF_CONVERSATIONS": {
         "LABEL": "Number of Conversations",
-        "TOOLTIP": "Total number of conversations with SLA"
+        "TOOLTIP": "SLA ilə ümumi söhbət sayı"
       }
     },
     "TABLE": {
       "HEADER": {
-        "POLICY": "Policy",
-        "CONVERSATION": "Conversation",
+        "POLICY": "Siyasət",
+        "CONVERSATION": "Söhbət",
         "AGENT": "Agent"
       },
-      "VIEW_DETAILS": "View Details"
+      "VIEW_DETAILS": "Ətraflı Bax"
     }
   },
   "SUMMARY_REPORTS": {
-    "INBOX": "Inbox",
+    "INBOX": "Gələnlər",
     "AGENT": "Agent",
-    "TEAM": "Team",
-    "LABEL": "Label",
-    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
-    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
-    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
-    "RESOLUTION_COUNT": "Resolution Count",
+    "TEAM": "Komanda",
+    "LABEL": "Etiket",
+    "AVG_RESOLUTION_TIME": "Orta Həll Vaxtı",
+    "AVG_FIRST_RESPONSE_TIME": "Orta İlk Cavab Vaxtı",
+    "AVG_REPLY_TIME": "Orta Müştəri Gözləmə Vaxtı",
+    "RESOLUTION_COUNT": "Həll Sayı",
     "CONVERSATIONS": "No. of conversations"
   }
 }

app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "Place this button inside your body tag",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "Агенти",
       "INBOX_AGENTS_SUB_TEXT": "Add or remove agents from this inbox",
       "AGENT_ASSIGNMENT": "Conversation Assignment",

app/javascript/dashboard/i18n/locale/bg/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "Features",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/bn/agentMgmt.json

@@ -1,125 +1,125 @@
 {
   "AGENT_MGMT": {
-    "HEADER": "Agents",
-    "HEADER_BTN_TXT": "Add Agent",
-    "LOADING": "Fetching Agent List",
-    "DESCRIPTION": "An agent is a member of your customer support team who can view and respond to user messages. The list below shows all the agents in your account.",
-    "LEARN_MORE": "Learn about user roles",
+    "HEADER": "এজেন্ট",
+    "HEADER_BTN_TXT": "এজেন্ট যোগ করুন",
+    "LOADING": "এজেন্ট তালিকা আনছে",
+    "DESCRIPTION": "একজন এজেন্ট হলেন আপনার গ্রাহক সাপোর্ট দলের সদস্য যিনি ব্যবহারকারীর বার্তা দেখতে এবং উত্তর দিতে পারেন। নিচের তালিকায় আপনার অ্যাকাউন্টের সব এজেন্ট দেখানো হয়েছে।",
+    "LEARN_MORE": "ব্যবহারকারীর ভূমিকা সম্পর্কে জানুন",
     "AGENT_TYPES": {
-      "ADMINISTRATOR": "Administrator",
-      "AGENT": "Agent"
+      "ADMINISTRATOR": "প্রশাসক",
+      "AGENT": "এজেন্ট"
     },
-    "COUNT": "{n} agent | {n} agents",
+    "COUNT": "{n} এজেন্ট | {n} এজেন্ট",
     "LIST": {
-      "404": "There are no agents associated to this account",
-      "TITLE": "Manage agents in your team",
-      "DESC": "You can add/remove agents to/in your team.",
-      "NAME": "Name",
-      "EMAIL": "EMAIL",
-      "STATUS": "Status",
-      "ACTIONS": "Actions",
-      "VERIFIED": "Verified",
-      "VERIFICATION_PENDING": "Verification Pending",
-      "AVAILABLE_CUSTOM_ROLE": "Available custom role permissions"
+      "404": "এই অ্যাকাউন্টে কোনো এজেন্ট নেই",
+      "TITLE": "আপনার দলের এজেন্ট পরিচালনা করুন",
+      "DESC": "আপনি আপনার দলে এজেন্ট যোগ/অপসারণ করতে পারেন।",
+      "NAME": "নাম",
+      "EMAIL": "ইমেইল",
+      "STATUS": "অবস্থা",
+      "ACTIONS": "কর্ম",
+      "VERIFIED": "যাচাই করা হয়েছে",
+      "VERIFICATION_PENDING": "যাচাই প্রক্রিয়াধীন",
+      "AVAILABLE_CUSTOM_ROLE": "উপলব্ধ কাস্টম ভূমিকার অনুমতিসমূহ"
     },
     "ADD": {
-      "TITLE": "Add agent to your team",
-      "DESC": "You can add people who will be able to handle support for your inboxes.",
-      "CANCEL_BUTTON_TEXT": "Cancel",
+      "TITLE": "আপনার দলে এজেন্ট যোগ করুন",
+      "DESC": "আপনি এমন ব্যক্তিদের যোগ করতে পারেন যারা আপনার ইনবক্সের জন্য সাপোর্ট পরিচালনা করতে পারবেন।",
+      "CANCEL_BUTTON_TEXT": "বাতিল করুন",
       "FORM": {
         "NAME": {
-          "LABEL": "Agent Name",
-          "PLACEHOLDER": "Please enter a name of the agent"
+          "LABEL": "এজেন্টের নাম",
+          "PLACEHOLDER": "এজেন্টের নাম লিখুন"
         },
         "AGENT_TYPE": {
-          "LABEL": "Role",
-          "PLACEHOLDER": "Please select a role",
-          "ERROR": "Role is required"
+          "LABEL": "ভূমিকা",
+          "PLACEHOLDER": "একটি ভূমিকা নির্বাচন করুন",
+          "ERROR": "ভূমিকা আবশ্যক"
         },
         "EMAIL": {
-          "LABEL": "Email Address",
-          "PLACEHOLDER": "Please enter an email address of the agent"
+          "LABEL": "ইমেইল ঠিকানা",
+          "PLACEHOLDER": "এজেন্টের ইমেইল ঠিকানা লিখুন"
         },
-        "SUBMIT": "Add Agent"
+        "SUBMIT": "এজেন্ট যোগ করুন"
       },
       "API": {
-        "SUCCESS_MESSAGE": "Agent added successfully",
-        "EXIST_MESSAGE": "Agent email already in use, Please try another email address",
-        "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+        "SUCCESS_MESSAGE": "এজেন্ট সফলভাবে যোগ করা হয়েছে",
+        "EXIST_MESSAGE": "এজেন্টের ইমেইল ইতিমধ্যে ব্যবহৃত, অনুগ্রহ করে অন্য ইমেইল ঠিকানা ব্যবহার করুন",
+        "ERROR_MESSAGE": "Woot Server-এ সংযোগ করা যায়নি, অনুগ্রহ করে পরে আবার চেষ্টা করুন"
       }
     },
     "DELETE": {
-      "BUTTON_TEXT": "Delete",
+      "BUTTON_TEXT": "মুছে ফেলুন",
       "API": {
-        "SUCCESS_MESSAGE": "Agent deleted successfully",
-        "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+        "SUCCESS_MESSAGE": "এজেন্ট সফলভাবে মুছে ফেলা হয়েছে",
+        "ERROR_MESSAGE": "Woot Server-এ সংযোগ করা যায়নি, অনুগ্রহ করে পরে আবার চেষ্টা করুন"
       },
       "CONFIRM": {
-        "TITLE": "Confirm Deletion",
-        "MESSAGE": "Are you sure to delete ",
-        "YES": "Yes, Delete ",
-        "NO": "No, Keep "
+        "TITLE": "মুছে ফেলা নিশ্চিত করুন",
+        "MESSAGE": "আপনি কি নিশ্চিত যে মুছে ফেলতে চান ",
+        "YES": "হ্যাঁ, মুছে ফেলুন ",
+        "NO": "না, রাখুন "
       }
     },
     "EDIT": {
-      "TITLE": "Edit agent",
+      "TITLE": "এজেন্ট সম্পাদনা করুন",
       "FORM": {
         "NAME": {
-          "LABEL": "Agent Name",
-          "PLACEHOLDER": "Please enter a name of the agent"
+          "LABEL": "এজেন্টের নাম",
+          "PLACEHOLDER": "এজেন্টের নাম লিখুন"
         },
         "AGENT_TYPE": {
-          "LABEL": "Role",
-          "PLACEHOLDER": "Please select a role",
-          "ERROR": "Role is required"
+          "LABEL": "ভূমিকা",
+          "PLACEHOLDER": "একটি ভূমিকা নির্বাচন করুন",
+          "ERROR": "ভূমিকা আবশ্যক"
         },
         "EMAIL": {
-          "LABEL": "Email Address",
-          "PLACEHOLDER": "Please enter an email address of the agent"
+          "LABEL": "ইমেইল ঠিকানা",
+          "PLACEHOLDER": "এজেন্টের ইমেইল ঠিকানা লিখুন"
         },
         "AGENT_AVAILABILITY": {
-          "LABEL": "Availability",
-          "PLACEHOLDER": "Please select an availability status",
-          "ERROR": "Availability is required"
+          "LABEL": "উপলব্ধতা",
+          "PLACEHOLDER": "একটি উপলব্ধতা অবস্থা নির্বাচন করুন",
+          "ERROR": "উপলব্ধতা আবশ্যক"
         },
-        "SUBMIT": "Edit Agent"
+        "SUBMIT": "এজেন্ট সম্পাদনা করুন"
       },
-      "BUTTON_TEXT": "Edit",
-      "CANCEL_BUTTON_TEXT": "Cancel",
+      "BUTTON_TEXT": "সম্পাদনা করুন",
+      "CANCEL_BUTTON_TEXT": "বাতিল করুন",
       "API": {
-        "SUCCESS_MESSAGE": "Agent updated successfully",
-        "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+        "SUCCESS_MESSAGE": "এজেন্ট সফলভাবে আপডেট হয়েছে",
+        "ERROR_MESSAGE": "Woot Server-এ সংযোগ করা যায়নি, অনুগ্রহ করে পরে আবার চেষ্টা করুন"
       },
       "PASSWORD_RESET": {
-        "ADMIN_RESET_BUTTON": "Reset Password",
-        "ADMIN_SUCCESS_MESSAGE": "An email with reset password instructions has been sent to the agent",
-        "SUCCESS_MESSAGE": "Agent password reset successfully",
-        "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+        "ADMIN_RESET_BUTTON": "পাসওয়ার্ড রিসেট করুন",
+        "ADMIN_SUCCESS_MESSAGE": "পাসওয়ার্ড রিসেট নির্দেশনা সহ একটি ইমেইল এজেন্টকে পাঠানো হয়েছে",
+        "SUCCESS_MESSAGE": "এজেন্টের পাসওয়ার্ড সফলভাবে রিসেট হয়েছে",
+        "ERROR_MESSAGE": "Woot Server-এ সংযোগ করা যায়নি, অনুগ্রহ করে পরে আবার চেষ্টা করুন"
       }
     },
-    "SEARCH_PLACEHOLDER": "Search agents...",
-    "NO_RESULTS": "No agents found matching your search",
+    "SEARCH_PLACEHOLDER": "এজেন্ট অনুসন্ধান করুন...",
+    "NO_RESULTS": "আপনার অনুসন্ধানের সাথে মিলিত কোনো এজেন্ট পাওয়া যায়নি",
     "SEARCH": {
-      "NO_RESULTS": "No results found."
+      "NO_RESULTS": "কোনো ফলাফল পাওয়া যায়নি।"
     },
     "MULTI_SELECTOR": {
-      "PLACEHOLDER": "None",
+      "PLACEHOLDER": "কিছুই নয়",
       "TITLE": {
-        "AGENT": "Select agent",
-        "TEAM": "Select team"
+        "AGENT": "এজেন্ট নির্বাচন করুন",
+        "TEAM": "দল নির্বাচন করুন"
       },
       "LIST": {
-        "NONE": "None"
+        "NONE": "কিছুই নয়"
       },
       "SEARCH": {
         "NO_RESULTS": {
-          "AGENT": "No agents found",
-          "TEAM": "No teams found"
+          "AGENT": "কোনো এজেন্ট পাওয়া যায়নি",
+          "TEAM": "কোনো দল পাওয়া যায়নি"
         },
         "PLACEHOLDER": {
-          "AGENT": "Search agents",
-          "TEAM": "Search teams",
-          "INPUT": "Search for agents"
+          "AGENT": "এজেন্ট অনুসন্ধান করুন",
+          "TEAM": "দল অনুসন্ধান করুন",
+          "INPUT": "এজেন্টদের জন্য অনুসন্ধান করুন"
         }
       }
     }

app/javascript/dashboard/i18n/locale/bn/contact.json

@@ -1,22 +1,22 @@
 {
   "CONTACT_PANEL": {
-    "NOT_AVAILABLE": "Not Available",
-    "EMAIL_ADDRESS": "Email Address",
-    "PHONE_NUMBER": "Phone number",
-    "IDENTIFIER": "Identifier",
-    "COPY_SUCCESSFUL": "Copied to clipboard successfully",
-    "COMPANY": "Company",
-    "LOCATION": "Location",
-    "BROWSER_LANGUAGE": "Browser Language",
-    "CONVERSATION_TITLE": "Conversation Details",
-    "VIEW_PROFILE": "View Profile",
-    "BROWSER": "Browser",
-    "OS": "Operating System",
-    "INITIATED_FROM": "Initiated from",
-    "INITIATED_AT": "Initiated at",
-    "IP_ADDRESS": "IP Address",
-    "CREATED_AT_LABEL": "Created",
-    "NEW_MESSAGE": "New message",
+    "NOT_AVAILABLE": "উপলব্ধ নেই",
+    "EMAIL_ADDRESS": "ইমেইল ঠিকানা",
+    "PHONE_NUMBER": "ফোন নম্বর",
+    "IDENTIFIER": "পরিচিতি নম্বর",
+    "COPY_SUCCESSFUL": "ক্লিপবোর্ডে সফলভাবে কপি হয়েছে",
+    "COMPANY": "কোম্পানি",
+    "LOCATION": "অবস্থান",
+    "BROWSER_LANGUAGE": "ব্রাউজারের ভাষা",
+    "CONVERSATION_TITLE": "কথোপকথনের বিবরণ",
+    "VIEW_PROFILE": "প্রোফাইল দেখুন",
+    "BROWSER": "ব্রাউজার",
+    "OS": "অপারেটিং সিস্টেম",
+    "INITIATED_FROM": "শুরু করা হয়েছে",
+    "INITIATED_AT": "শুরু করার সময়",
+    "IP_ADDRESS": "আইপি ঠিকানা",
+    "CREATED_AT_LABEL": "তৈরি হয়েছে",
+    "NEW_MESSAGE": "নতুন বার্তা",
     "CALL": "Call",
     "CALL_INITIATED": "Calling the contact…",
     "CALL_FAILED": "Unable to start the call. Please try again.",
@@ -24,353 +24,353 @@
       "TITLE": "Choose a voice inbox"
     },
     "CONVERSATIONS": {
-      "NO_RECORDS_FOUND": "There are no previous conversations associated to this contact.",
-      "TITLE": "Previous Conversations"
+      "NO_RECORDS_FOUND": "এই কন্টাক্টের সাথে পূর্বের কোনো আলাপ নেই।",
+      "TITLE": "পূর্বের আলাপ"
     },
     "LABELS": {
       "CONTACT": {
-        "TITLE": "Contact Labels",
-        "ERROR": "Couldn't update labels"
+        "TITLE": "যোগাযোগ লেবেল",
+        "ERROR": "লেবেল আপডেট করা যায়নি"
       },
       "CONVERSATION": {
-        "TITLE": "Conversation Labels",
-        "ADD_BUTTON": "Add Labels"
+        "TITLE": "কথোপকথনের লেবেল",
+        "ADD_BUTTON": "লেবেল যোগ করুন"
       },
       "LABEL_SELECT": {
-        "TITLE": "Add Labels",
-        "PLACEHOLDER": "Search labels",
-        "NO_RESULT": "No labels found",
-        "CREATE_LABEL": "Create new label"
+        "TITLE": "লেবেল যোগ করুন",
+        "PLACEHOLDER": "লেবেল অনুসন্ধান করুন",
+        "NO_RESULT": "কোন লেবেল পাওয়া যায়নি",
+        "CREATE_LABEL": "নতুন লেবেল তৈরি করুন"
       }
     },
-    "MERGE_CONTACT": "Merge contact",
-    "CONTACT_ACTIONS": "Contact actions",
-    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
-    "SEND_TRANSCRIPT": "Send Transcript",
-    "EDIT_LABEL": "Edit",
+    "MERGE_CONTACT": "যোগাযোগ একত্রিত করুন",
+    "CONTACT_ACTIONS": "যোগাযোগের কার্যক্রম",
+    "MUTE_CONTACT": "কন্টাক্ট ব্লক করুন",
+    "UNMUTE_CONTACT": "কন্টাক্ট আনব্লক করুন",
+    "MUTED_SUCCESS": "এই কন্টাক্ট সফলভাবে ব্লক করা হয়েছে। ভবিষ্যতে কোনো কথোপকথনের জন্য আপনাকে আর জানানো হবে না।",
+    "UNMUTED_SUCCESS": "এই কন্টাক্টের ব্লক সফলভাবে সরানো হয়েছে.",
+    "SEND_TRANSCRIPT": "ট্রান্সক্রিপ্ট পাঠান",
+    "EDIT_LABEL": "সম্পাদনা করুন",
     "SIDEBAR_SECTIONS": {
-      "CUSTOM_ATTRIBUTES": "Custom Attributes",
-      "CONTACT_LABELS": "Contact Labels",
-      "PREVIOUS_CONVERSATIONS": "Previous Conversations",
-      "NO_RECORDS_FOUND": "No attributes found"
+      "CUSTOM_ATTRIBUTES": "কাস্টম অ্যাট্রিবিউট",
+      "CONTACT_LABELS": "যোগাযোগের লেবেলসমূহ",
+      "PREVIOUS_CONVERSATIONS": "পূর্ববর্তী কথোপকথনসমূহ",
+      "NO_RECORDS_FOUND": "কোনো অ্যাট্রিবিউট পাওয়া যায়নি"
     }
   },
   "EDIT_CONTACT": {
-    "BUTTON_LABEL": "Edit Contact",
-    "TITLE": "Edit contact",
-    "DESC": "Edit contact details"
+    "BUTTON_LABEL": "যোগাযোগ সম্পাদনা করুন",
+    "TITLE": "যোগাযোগ সম্পাদনা করুন",
+    "DESC": "যোগাযোগের বিস্তারিত সম্পাদনা করুন"
   },
   "DELETE_CONTACT": {
-    "BUTTON_LABEL": "Delete Contact",
-    "TITLE": "Delete contact",
-    "DESC": "Delete contact details",
+    "BUTTON_LABEL": "যোগাযোগ মুছুন",
+    "TITLE": "যোগাযোগ মুছুন",
+    "DESC": "যোগাযোগের বিবরণ মুছে ফেলুন",
     "CONFIRM": {
-      "TITLE": "Confirm Deletion",
-      "MESSAGE": "Are you sure to delete ",
-      "YES": "Yes, Delete",
-      "NO": "No, Keep"
+      "TITLE": "মুছে ফেলা নিশ্চিত করুন",
+      "MESSAGE": "আপনি কি নিশ্চিত যে মুছে ফেলতে চান ",
+      "YES": "হ্যাঁ, মুছে ফেলুন",
+      "NO": "না, রাখুন"
     },
     "API": {
-      "SUCCESS_MESSAGE": "Contact deleted successfully",
-      "ERROR_MESSAGE": "Could not delete contact. Please try again later."
+      "SUCCESS_MESSAGE": "যোগাযোগ সফলভাবে মুছে ফেলা হয়েছে",
+      "ERROR_MESSAGE": "যোগাযোগ মুছে ফেলা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন।."
     }
   },
   "CONTACT_FORM": {
     "FORM": {
-      "SUBMIT": "Submit",
-      "CANCEL": "Cancel",
+      "SUBMIT": "জমা দিন",
+      "CANCEL": "বাতিল করুন",
       "AVATAR": {
-        "LABEL": "Contact Avatar"
+        "LABEL": "যোগাযোগের অ্যাভাটার"
       },
       "NAME": {
-        "PLACEHOLDER": "Enter the full name of the contact",
-        "LABEL": "Full Name"
+        "PLACEHOLDER": "যোগাযোগের পূর্ণ নাম লিখুন",
+        "LABEL": "পূর্ণ নাম"
       },
       "BIO": {
-        "PLACEHOLDER": "Enter the bio of the contact",
-        "LABEL": "Bio"
+        "PLACEHOLDER": "যোগাযোগের জীবনী লিখুন",
+        "LABEL": "জীবনবৃত্তান্ত"
       },
       "EMAIL_ADDRESS": {
-        "PLACEHOLDER": "Enter the email address of the contact",
-        "LABEL": "Email Address",
-        "DUPLICATE": "This email address is in use for another contact.",
-        "ERROR": "Please enter a valid email address."
+        "PLACEHOLDER": "যোগাযোগের ইমেইল ঠিকানা লিখুন",
+        "LABEL": "ইমেইল ঠিকানা",
+        "DUPLICATE": "এই ইমেল ঠিকানাটি অন্য একটি যোগাযোগের জন্য ব্যবহৃত হচ্ছে।.",
+        "ERROR": "একটি বৈধ ইমেল ঠিকানা লিখুন।."
       },
       "PHONE_NUMBER": {
-        "PLACEHOLDER": "Enter the phone number of the contact",
-        "LABEL": "Phone Number",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
-        "ERROR": "Phone number should be either empty or of E.164 format",
-        "DIAL_CODE_ERROR": "Please select a dial code from the list",
-        "DUPLICATE": "This phone number is in use for another contact."
+        "PLACEHOLDER": "যোগাযোগের ফোন নম্বর লিখুন",
+        "LABEL": "ফোন নম্বর",
+        "HELP": "ফোন নম্বরটি অবশ্যই E.164 ফরম্যাটে হতে হবে যেমন: +1415555555 [+][দেশের কোড][এরিয়া কোড][স্থানীয় ফোন নম্বর]. আপনি ড্রপডাউন থেকে ডায়াল কোড নির্বাচন করতে পারেন.",
+        "ERROR": "ফোন নম্বরটি খালি অথবা E.164 ফরম্যাটে হতে হবে",
+        "DIAL_CODE_ERROR": "অনুগ্রহ করে তালিকা থেকে একটি ডায়াল কোড নির্বাচন করুন",
+        "DUPLICATE": "এই ফোন নম্বরটি অন্য একটি যোগাযোগের জন্য ব্যবহৃত হচ্ছে।."
       },
       "LOCATION": {
-        "PLACEHOLDER": "Enter the location of the contact",
-        "LABEL": "Location"
+        "PLACEHOLDER": "যোগাযোগের অবস্থান লিখুন",
+        "LABEL": "অবস্থান"
       },
       "COMPANY_NAME": {
-        "PLACEHOLDER": "Enter the company name",
-        "LABEL": "Company Name"
+        "PLACEHOLDER": "কোম্পানির নাম লিখুন",
+        "LABEL": "কোম্পানির নাম"
       },
       "COUNTRY": {
-        "PLACEHOLDER": "Enter the country name",
-        "LABEL": "Country Name",
-        "SELECT_PLACEHOLDER": "Select",
-        "REMOVE": "Remove",
-        "SELECT_COUNTRY": "Select Country"
+        "PLACEHOLDER": "দেশের নাম লিখুন",
+        "LABEL": "দেশের নাম",
+        "SELECT_PLACEHOLDER": "নির্বাচন করুন",
+        "REMOVE": "অপসারণ করুন",
+        "SELECT_COUNTRY": "দেশ নির্বাচন করুন"
       },
       "CITY": {
-        "PLACEHOLDER": "Enter the city name",
-        "LABEL": "City Name"
+        "PLACEHOLDER": "শহরের নাম লিখুন",
+        "LABEL": "শহরের নাম"
       },
       "SOCIAL_PROFILES": {
         "FACEBOOK": {
-          "PLACEHOLDER": "Enter the Facebook username",
+          "PLACEHOLDER": "Facebook ব্যবহারকারীর নাম লিখুন",
           "LABEL": "Facebook"
         },
         "TWITTER": {
-          "PLACEHOLDER": "Enter the Twitter username",
+          "PLACEHOLDER": "Twitter ব্যবহারকারীর নাম লিখুন",
           "LABEL": "Twitter"
         },
         "LINKEDIN": {
-          "PLACEHOLDER": "Enter the LinkedIn username",
+          "PLACEHOLDER": "LinkedIn ব্যবহারকারীর নাম লিখুন",
           "LABEL": "LinkedIn"
         },
         "GITHUB": {
-          "PLACEHOLDER": "Enter the Github username",
+          "PLACEHOLDER": "Github ব্যবহারকারীর নাম লিখুন",
           "LABEL": "Github"
         }
       }
     },
     "DELETE_AVATAR": {
       "API": {
-        "SUCCESS_MESSAGE": "Contact avatar deleted successfully",
-        "ERROR_MESSAGE": "Could not delete the contact avatar. Please try again later."
+        "SUCCESS_MESSAGE": "যোগাযোগের অবতার সফলভাবে মুছে ফেলা হয়েছে",
+        "ERROR_MESSAGE": "যোগাযোগের অবতার মুছে ফেলা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন।."
       }
     },
-    "SUCCESS_MESSAGE": "Contact saved successfully",
-    "ERROR_MESSAGE": "There was an error, please try again"
+    "SUCCESS_MESSAGE": "যোগাযোগ সফলভাবে সংরক্ষণ করা হয়েছে",
+    "ERROR_MESSAGE": "একটি ত্রুটি হয়েছে, অনুগ্রহ করে আবার চেষ্টা করুন"
   },
   "NEW_CONVERSATION": {
-    "BUTTON_LABEL": "Start conversation",
-    "TITLE": "New conversation",
-    "DESC": "Start a new conversation by sending a new message.",
-    "NO_INBOX": "Couldn't find an inbox to initiate a new conversation with this contact.",
+    "BUTTON_LABEL": "আলাপ শুরু করুন",
+    "TITLE": "নতুন আলাপ",
+    "DESC": "নতুন বার্তা পাঠিয়ে একটি নতুন কথোপকথন শুরু করুন।",
+    "NO_INBOX": "এই যোগাযোগের সাথে একটি নতুন কথোপকথন শুরু করার জন্য কোনো ইনবক্স পাওয়া যায়নি।",
     "FORM": {
       "TO": {
-        "LABEL": "To"
+        "LABEL": "প্রাপক"
       },
       "INBOX": {
-        "LABEL": "Via Inbox",
-        "PLACEHOLDER": "Choose source inbox",
-        "ERROR": "Select an inbox"
+        "LABEL": "ইনবক্সের মাধ্যমে",
+        "PLACEHOLDER": "উৎস ইনবক্স নির্বাচন করুন",
+        "ERROR": "একটি ইনবক্স নির্বাচন করুন"
       },
       "SUBJECT": {
-        "LABEL": "Subject",
-        "PLACEHOLDER": "Subject",
-        "ERROR": "Subject can't be empty"
+        "LABEL": "বিষয়",
+        "PLACEHOLDER": "বিষয়",
+        "ERROR": "বিষয় খালি রাখা যাবে না"
       },
       "MESSAGE": {
-        "LABEL": "Message",
-        "PLACEHOLDER": "Write your message here",
-        "ERROR": "Message can't be empty"
+        "LABEL": "বার্তা",
+        "PLACEHOLDER": "এখানে আপনার বার্তা লিখুন",
+        "ERROR": "বার্তাটি খালি রাখা যাবে না"
       },
       "ATTACHMENTS": {
-        "SELECT": "Choose files",
-        "HELP_TEXT": "Drag and drop files here or choose files to attach"
+        "SELECT": "ফাইল নির্বাচন করুন",
+        "HELP_TEXT": "এখানে ফাইল টেনে আনুন অথবা সংযুক্ত করার জন্য ফাইল নির্বাচন করুন"
       },
-      "SUBMIT": "Send message",
-      "CANCEL": "Cancel",
-      "SUCCESS_MESSAGE": "Message sent!",
-      "GO_TO_CONVERSATION": "View",
-      "ERROR_MESSAGE": "Couldn't send! try again"
+      "SUBMIT": "বার্তা পাঠান",
+      "CANCEL": "বাতিল করুন",
+      "SUCCESS_MESSAGE": "বার্তা পাঠানো হয়েছে!",
+      "GO_TO_CONVERSATION": "দেখুন",
+      "ERROR_MESSAGE": "পাঠানো যায়নি! আবার চেষ্টা করুন"
     }
   },
   "CONTACTS_PAGE": {
     "LIST": {
       "TABLE_HEADER": {
-        "SOCIAL_PROFILES": "Social Profiles"
+        "SOCIAL_PROFILES": "সামাজিক প্রোফাইল"
       }
     }
   },
   "CUSTOM_ATTRIBUTES": {
-    "BUTTON": "Add custom attribute",
-    "COPY_SUCCESSFUL": "Copied to clipboard successfully",
-    "SHOW_MORE": "Show all attributes",
-    "SHOW_LESS": "Show less attributes",
+    "BUTTON": "কাস্টম অ্যাট্রিবিউট যোগ করুন",
+    "COPY_SUCCESSFUL": "ক্লিপবোর্ডে সফলভাবে কপি হয়েছে",
+    "SHOW_MORE": "সব অ্যাট্রিবিউট দেখান",
+    "SHOW_LESS": "কম অ্যাট্রিবিউট দেখান",
     "ACTIONS": {
-      "COPY": "Copy attribute",
-      "DELETE": "Delete attribute",
-      "EDIT": "Edit attribute"
+      "COPY": "অ্যাট্রিবিউট কপি করুন",
+      "DELETE": "অ্যাট্রিবিউট মুছুন",
+      "EDIT": "অ্যাট্রিবিউট সম্পাদনা করুন"
     },
     "ADD": {
-      "TITLE": "Create custom attribute",
-      "DESC": "Add custom information to this contact."
+      "TITLE": "কাস্টম অ্যাট্রিবিউট তৈরি করুন",
+      "DESC": "এই যোগাযোগে কাস্টম তথ্য যোগ করুন।."
     },
     "FORM": {
-      "CREATE": "Add attribute",
-      "CANCEL": "Cancel",
+      "CREATE": "অ্যাট্রিবিউট যোগ করুন",
+      "CANCEL": "বাতিল করুন",
       "NAME": {
-        "LABEL": "Custom attribute name",
-        "PLACEHOLDER": "Eg: shopify id",
-        "ERROR": "Invalid custom attribute name"
+        "LABEL": "কাস্টম অ্যাট্রিবিউটের নাম",
+        "PLACEHOLDER": "উদাহরণ: shopify id",
+        "ERROR": "অবৈধ কাস্টম অ্যাট্রিবিউট নাম"
       },
       "VALUE": {
-        "LABEL": "Attribute value",
-        "PLACEHOLDER": "Eg: 11901 "
+        "LABEL": "অ্যাট্রিবিউটের মান",
+        "PLACEHOLDER": "উদাহরণ: 11901 "
       },
       "ADD": {
-        "TITLE": "Create new attribute ",
-        "SUCCESS": "Attribute added successfully",
-        "ERROR": "Unable to add attribute. Please try again later"
+        "TITLE": "নতুন অ্যাট্রিবিউট তৈরি করুন ",
+        "SUCCESS": "অ্যাট্রিবিউট সফলভাবে যোগ করা হয়েছে",
+        "ERROR": "অ্যাট্রিবিউট যোগ করা সম্ভব হয়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন"
       },
       "UPDATE": {
-        "SUCCESS": "Attribute updated successfully",
-        "ERROR": "Unable to update attribute. Please try again later"
+        "SUCCESS": "অ্যাট্রিবিউট সফলভাবে আপডেট হয়েছে",
+        "ERROR": "অ্যাট্রিবিউট আপডেট করা সম্ভব হয়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন"
       },
       "DELETE": {
-        "SUCCESS": "Attribute deleted successfully",
-        "ERROR": "Unable to delete attribute. Please try again later"
+        "SUCCESS": "অ্যাট্রিবিউট সফলভাবে মুছে ফেলা হয়েছে",
+        "ERROR": "অ্যাট্রিবিউট মুছে ফেলা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন"
       },
       "ATTRIBUTE_SELECT": {
-        "TITLE": "Add attributes",
-        "PLACEHOLDER": "Search attributes",
-        "NO_RESULT": "No attributes found"
+        "TITLE": "অ্যাট্রিবিউট যোগ করুন",
+        "PLACEHOLDER": "অ্যাট্রিবিউট অনুসন্ধান করুন",
+        "NO_RESULT": "কোনো অ্যাট্রিবিউট পাওয়া যায়নি"
       },
       "ATTRIBUTE_TYPE": {
         "LIST": {
-          "PLACEHOLDER": "Select value",
-          "SEARCH_INPUT_PLACEHOLDER": "Search value",
-          "NO_RESULT": "No result found"
+          "PLACEHOLDER": "মান নির্বাচন করুন",
+          "SEARCH_INPUT_PLACEHOLDER": "মান অনুসন্ধান করুন",
+          "NO_RESULT": "কোন ফলাফল পাওয়া যায়নি"
         }
       }
     },
     "VALIDATIONS": {
-      "REQUIRED": "Valid value is required",
-      "INVALID_URL": "Invalid URL",
-      "INVALID_INPUT": "Invalid Input"
+      "REQUIRED": "বৈধ মান আবশ্যক",
+      "INVALID_URL": "অবৈধ URL",
+      "INVALID_INPUT": "অবৈধ ইনপুট"
     }
   },
   "MERGE_CONTACTS": {
-    "TITLE": "Merge contacts",
-    "DESCRIPTION": "Merge contacts to combine two profiles into one, including all attributes and conversations. In case of conflict, the Primary contact’s attributes will take precedence.",
+    "TITLE": "যোগাযোগ একত্রিত করুন",
+    "DESCRIPTION": "দুটি প্রোফাইল একত্রিত করতে কন্টাক্ট মার্জ করুন, এতে সব অ্যাট্রিবিউট ও কথোপকথন একত্রিত হবে। কোনো দ্বন্দ্ব হলে, প্রাইমারি কন্টাক্টের অ্যাট্রিবিউট অগ্রাধিকার পাবে।.",
     "PRIMARY": {
-      "TITLE": "Primary contact",
-      "HELP_LABEL": "To be deleted"
+      "TITLE": "প্রাথমিক যোগাযোগ",
+      "HELP_LABEL": "মুছে ফেলা হবে"
     },
     "PARENT": {
-      "TITLE": "Contact to merge",
-      "PLACEHOLDER": "Search for a contact",
-      "HELP_LABEL": "To be kept"
+      "TITLE": "যে কন্টাক্ট মার্জ করা হবে",
+      "PLACEHOLDER": "একটি যোগাযোগ খুঁজুন",
+      "HELP_LABEL": "রাখা হবে"
     },
     "SUMMARY": {
-      "TITLE": "Summary",
-      "DELETE_WARNING": "Contact of <strong>{primaryContactName}</strong> will be deleted.",
-      "ATTRIBUTE_WARNING": "Contact details of <strong>{primaryContactName}</strong> will be copied to <strong>{parentContactName}</strong>."
+      "TITLE": "সারাংশ",
+      "DELETE_WARNING": "<strong>{primaryContactName}</strong> এর কন্টাক্ট মুছে ফেলা হবে.",
+      "ATTRIBUTE_WARNING": "<strong>{primaryContactName}</strong> এর কন্টাক্টের বিস্তারিত <strong>{parentContactName}</strong> এ কপি করা হবে."
     },
     "SEARCH": {
       "ERROR_MESSAGE": "Something went wrong. Please try again later."
     },
     "FORM": {
-      "SUBMIT": " Merge contacts",
-      "CANCEL": "Cancel",
+      "SUBMIT": " যোগাযোগসমূহ একত্রিত করুন",
+      "CANCEL": "বাতিল করুন",
       "CHILD_CONTACT": {
-        "ERROR": "Select a child contact to merge"
+        "ERROR": "একত্রিত করার জন্য একটি চাইল্ড কন্টাক্ট নির্বাচন করুন"
       },
-      "SUCCESS_MESSAGE": "Contact merged successfully",
-      "ERROR_MESSAGE": "Could not merge contacts, try again!"
+      "SUCCESS_MESSAGE": "যোগাযোগ সফলভাবে একত্রিত হয়েছে",
+      "ERROR_MESSAGE": "যোগাযোগগুলো একত্রিত করা যায়নি, আবার চেষ্টা করুন!"
     },
     "DROPDOWN_ITEM": {
-      "ID": "(ID: {identifier})"
+      "ID": "(আইডি: {identifier})"
     }
   },
   "CONTACTS_LAYOUT": {
     "HEADER": {
-      "TITLE": "Contacts",
-      "SEARCH_TITLE": "Search contacts",
+      "TITLE": "যোগাযোগসমূহ",
+      "SEARCH_TITLE": "যোগাযোগ অনুসন্ধান করুন",
       "ACTIVE_TITLE": "Active contacts",
-      "SEARCH_PLACEHOLDER": "Search...",
-      "MESSAGE_BUTTON": "Message",
+      "SEARCH_PLACEHOLDER": "অনুসন্ধান করুন...",
+      "MESSAGE_BUTTON": "বার্তা পাঠান",
       "SEND_MESSAGE": "Send message",
       "BLOCK_CONTACT": "Block contact",
       "UNBLOCK_CONTACT": "Unblock contact",
       "BREADCRUMB": {
-        "CONTACTS": "Contacts"
+        "CONTACTS": "যোগাযোগসমূহ"
       },
       "ACTIONS": {
         "CONTACT_CREATION": {
-          "ADD_CONTACT": "Add contact",
-          "EXPORT_CONTACT": "Export contacts",
-          "IMPORT_CONTACT": "Import contacts",
-          "SAVE_CONTACT": "Save contact",
-          "EMAIL_ADDRESS_DUPLICATE": "This email address is in use for another contact.",
-          "PHONE_NUMBER_DUPLICATE": "This phone number is in use for another contact.",
-          "SUCCESS_MESSAGE": "Contact saved successfully",
-          "ERROR_MESSAGE": "Unable to save contact. Please try again later."
+          "ADD_CONTACT": "যোগাযোগ যুক্ত করুন",
+          "EXPORT_CONTACT": "যোগাযোগসমূহ রপ্তানি করুন",
+          "IMPORT_CONTACT": "কন্টাক্ট আমদানি করুন",
+          "SAVE_CONTACT": "যোগাযোগ সংরক্ষণ করুন",
+          "EMAIL_ADDRESS_DUPLICATE": "এই ইমেইল ঠিকানাটি অন্য একটি যোগাযোগের জন্য ব্যবহৃত হচ্ছে।",
+          "PHONE_NUMBER_DUPLICATE": "এই ফোন নম্বরটি অন্য একটি যোগাযোগের জন্য ব্যবহৃত হচ্ছে।",
+          "SUCCESS_MESSAGE": "যোগাযোগ সফলভাবে সংরক্ষণ করা হয়েছে",
+          "ERROR_MESSAGE": "যোগাযোগ সংরক্ষণ করা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন।"
         },
         "BLOCK_SUCCESS_MESSAGE": "This contact is blocked successfully",
         "BLOCK_ERROR_MESSAGE": "Unable to block contact. Please try again later.",
         "UNBLOCK_SUCCESS_MESSAGE": "This contact is unblocked successfully",
         "UNBLOCK_ERROR_MESSAGE": "Unable to unblock contact. Please try again later.",
         "IMPORT_CONTACT": {
-          "TITLE": "Import contacts",
-          "DESCRIPTION": "Import contacts through a CSV file.",
-          "DOWNLOAD_LABEL": "Download a sample csv.",
-          "LABEL": "CSV File:",
-          "CHOOSE_FILE": "Choose file",
-          "CHANGE": "Change",
-          "CANCEL": "Cancel",
-          "IMPORT": "Import",
-          "SUCCESS_MESSAGE": "You will be notified via email when the import is complete.",
-          "ERROR_MESSAGE": "There was an error, please try again"
+          "TITLE": "কন্টাক্ট আমদানি করুন",
+          "DESCRIPTION": "CSV ফাইলের মাধ্যমে কন্টাক্ট আমদানি করুন.",
+          "DOWNLOAD_LABEL": "একটি নমুনা CSV ডাউনলোড করুন.",
+          "LABEL": "CSV ফাইল:",
+          "CHOOSE_FILE": "ফাইল নির্বাচন করুন",
+          "CHANGE": "পরিবর্তন করুন",
+          "CANCEL": "বাতিল করুন",
+          "IMPORT": "আমদানি করুন",
+          "SUCCESS_MESSAGE": "আমদানি সম্পন্ন হলে আপনাকে ইমেইলে জানানো হবে.",
+          "ERROR_MESSAGE": "একটি সমস্যা হয়েছে, অনুগ্রহ করে আবার চেষ্টা করুন"
         },
         "EXPORT_CONTACT": {
-          "TITLE": "Export contacts",
-          "DESCRIPTION": "Quickly export a csv file with comprehensive details of your contacts",
-          "CONFIRM": "Export",
-          "SUCCESS_MESSAGE": "Export is in progress. You will be notified on email when the export file is ready to download.",
-          "ERROR_MESSAGE": "There was an error, please try again"
+          "TITLE": "যোগাযোগসমূহ রপ্তানি করুন",
+          "DESCRIPTION": "আপনার পরিচিতিগুলোর বিস্তারিত তথ্যসহ দ্রুত একটি csv ফাইল রপ্তানি করুন",
+          "CONFIRM": "রপ্তানি করুন",
+          "SUCCESS_MESSAGE": "রপ্তানি চলছে. ডাউনলোডের জন্য ফাইল প্রস্তুত হলে আপনাকে ইমেইলে জানানো হবে.",
+          "ERROR_MESSAGE": "একটি ত্রুটি হয়েছে, অনুগ্রহ করে আবার চেষ্টা করুন"
         },
         "SORT_BY": {
-          "LABEL": "Sort by",
+          "LABEL": "সাজান",
           "OPTIONS": {
-            "NAME": "Name",
-            "EMAIL": "Email",
-            "PHONE_NUMBER": "Phone number",
-            "COMPANY": "Company",
-            "COUNTRY": "Country",
-            "CITY": "City",
-            "LAST_ACTIVITY": "Last activity",
-            "CREATED_AT": "Created at"
+            "NAME": "নাম",
+            "EMAIL": "ইমেইল",
+            "PHONE_NUMBER": "ফোন নম্বর",
+            "COMPANY": "কোম্পানি",
+            "COUNTRY": "দেশ",
+            "CITY": "শহর",
+            "LAST_ACTIVITY": "সর্বশেষ কার্যকলাপ",
+            "CREATED_AT": "তৈরি হয়েছে"
           }
         },
         "ORDER": {
-          "LABEL": "Ordering",
+          "LABEL": "অর্ডারিং",
           "OPTIONS": {
-            "ASCENDING": "Ascending",
-            "DESCENDING": "Descending"
+            "ASCENDING": "আরোহী",
+            "DESCENDING": "নিম্নক্রমে"
           }
         },
         "FILTERS": {
           "CREATE_SEGMENT": {
-            "TITLE": "Do you want to save this filter?",
-            "CONFIRM": "Save filter",
-            "LABEL": "Name",
-            "PLACEHOLDER": "Enter the name of the filter",
-            "ERROR": "Enter a valid name",
-            "SUCCESS_MESSAGE": "Filter saved successfully",
-            "ERROR_MESSAGE": "Unable to save filter. Please try again later."
+            "TITLE": "আপনি কি এই ফিল্টারটি সংরক্ষণ করতে চান?",
+            "CONFIRM": "ফিল্টার সংরক্ষণ করুন",
+            "LABEL": "নাম",
+            "PLACEHOLDER": "ফিল্টারের নাম লিখুন",
+            "ERROR": "একটি বৈধ নাম লিখুন",
+            "SUCCESS_MESSAGE": "ফিল্টার সফলভাবে সংরক্ষণ করা হয়েছে",
+            "ERROR_MESSAGE": "ফিল্টার সংরক্ষণ করা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন।."
           },
           "DELETE_SEGMENT": {
-            "TITLE": "Confirm Deletion",
-            "DESCRIPTION": "Are you sure you want to delete this filter?",
-            "CONFIRM": "Yes, Delete",
-            "CANCEL": "No, Cancel",
-            "SUCCESS_MESSAGE": "Filter deleted successfully",
-            "ERROR_MESSAGE": "Unable to delete filter. Please try again later."
+            "TITLE": "মুছে ফেলার নিশ্চয়তা দিন",
+            "DESCRIPTION": "আপনি কি নিশ্চিত যে আপনি এই ফিল্টারটি মুছে ফেলতে চান?",
+            "CONFIRM": "হ্যাঁ, মুছে ফেলুন",
+            "CANCEL": "না, বাতিল করুন",
+            "SUCCESS_MESSAGE": "ফিল্টার সফলভাবে মুছে ফেলা হয়েছে",
+            "ERROR_MESSAGE": "ফিল্টার মুছে ফেলা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন।."
           }
         }
       }
@@ -379,83 +379,83 @@
       "SHOWING": "Showing {startItem} - {endItem} of {totalItems} contacts"
     },
     "FILTER": {
-      "NAME": "Name",
-      "EMAIL": "Email",
-      "PHONE_NUMBER": "Phone number",
-      "IDENTIFIER": "Identifier",
-      "COUNTRY": "Country",
-      "CITY": "City",
-      "CREATED_AT": "Created at",
-      "LAST_ACTIVITY": "Last activity",
-      "REFERER_LINK": "Referer link",
-      "BLOCKED": "Blocked",
-      "BLOCKED_TRUE": "True",
-      "BLOCKED_FALSE": "False",
+      "NAME": "নাম",
+      "EMAIL": "ইমেইল",
+      "PHONE_NUMBER": "ফোন নম্বর",
+      "IDENTIFIER": "আইডেন্টিফায়ার",
+      "COUNTRY": "দেশ",
+      "CITY": "শহর",
+      "CREATED_AT": "তৈরি হয়েছে",
+      "LAST_ACTIVITY": "সর্বশেষ কার্যকলাপ",
+      "REFERER_LINK": "রেফারার লিঙ্ক",
+      "BLOCKED": "ব্লক করা হয়েছে",
+      "BLOCKED_TRUE": "সত্য",
+      "BLOCKED_FALSE": "ফলস",
       "BUTTONS": {
-        "CLEAR_FILTERS": "Clear filters",
-        "UPDATE_SEGMENT": "Update segment",
-        "APPLY_FILTERS": "Apply filters",
-        "ADD_FILTER": "Add filter"
+        "CLEAR_FILTERS": "ফিল্টার মুছুন",
+        "UPDATE_SEGMENT": "সেগমেন্ট আপডেট করুন",
+        "APPLY_FILTERS": "ফিল্টারগুলি প্রয়োগ করুন",
+        "ADD_FILTER": "ফিল্টার যোগ করুন"
       },
-      "TITLE": "Filter contacts",
-      "EDIT_SEGMENT": "Edit segment",
+      "TITLE": "যোগাযোগ ফিল্টার করুন",
+      "EDIT_SEGMENT": "সেগমেন্ট সম্পাদনা করুন",
       "SEGMENT": {
-        "LABEL": "Segment name",
-        "INPUT_PLACEHOLDER": "Enter the name of the segment"
+        "LABEL": "সেগমেন্টের নাম",
+        "INPUT_PLACEHOLDER": "সেগমেন্টের নাম লিখুন"
       },
       "ACTIVE_FILTERS": {
-        "MORE_FILTERS": "+ {count} more filters",
-        "CLEAR_FILTERS": "Clear filters"
+        "MORE_FILTERS": "+ {count} টি আরও ফিল্টার",
+        "CLEAR_FILTERS": "ফিল্টারগুলি মুছে ফেলুন"
       }
     },
     "CARD": {
-      "OF": "of",
-      "VIEW_DETAILS": "View details",
+      "OF": "এর",
+      "VIEW_DETAILS": "বিস্তারিত দেখুন",
       "EDIT_DETAILS_FORM": {
-        "TITLE": "Edit contact details",
+        "TITLE": "কন্টাক্টের বিস্তারিত সম্পাদনা করুন",
         "FORM": {
           "FIRST_NAME": {
-            "PLACEHOLDER": "Enter the first name"
+            "PLACEHOLDER": "প্রথম নাম লিখুন"
           },
           "LAST_NAME": {
-            "PLACEHOLDER": "Enter the last name"
+            "PLACEHOLDER": "শেষ নাম লিখুন"
           },
           "EMAIL_ADDRESS": {
-            "PLACEHOLDER": "Enter the email address",
-            "DUPLICATE": "This email address is in use for another contact."
+            "PLACEHOLDER": "ইমেইল ঠিকানা লিখুন",
+            "DUPLICATE": "এই ইমেইল ঠিকানাটি অন্য একটি যোগাযোগের জন্য ব্যবহৃত হচ্ছে।."
           },
           "PHONE_NUMBER": {
-            "PLACEHOLDER": "Enter the phone number",
-            "DUPLICATE": "This phone number is in use for another contact."
+            "PLACEHOLDER": "ফোন নম্বর লিখুন",
+            "DUPLICATE": "এই ফোন নম্বরটি অন্য একটি যোগাযোগের জন্য ব্যবহৃত হচ্ছে।."
           },
           "CITY": {
-            "PLACEHOLDER": "Enter the city name"
+            "PLACEHOLDER": "শহরের নাম লিখুন"
           },
           "COUNTRY": {
-            "PLACEHOLDER": "Select country"
+            "PLACEHOLDER": "দেশ নির্বাচন করুন"
           },
           "BIO": {
-            "PLACEHOLDER": "Enter the bio"
+            "PLACEHOLDER": "জীবনবৃত্তান্ত লিখুন"
           },
           "COMPANY_NAME": {
-            "PLACEHOLDER": "Enter the company name"
+            "PLACEHOLDER": "কোম্পানির নাম লিখুন"
           }
         },
-        "UPDATE_BUTTON": "Update contact",
-        "SUCCESS_MESSAGE": "Contact updated successfully",
-        "ERROR_MESSAGE": "Unable to update contact. Please try again later."
+        "UPDATE_BUTTON": "যোগাযোগ আপডেট করুন",
+        "SUCCESS_MESSAGE": "যোগাযোগ সফলভাবে আপডেট হয়েছে",
+        "ERROR_MESSAGE": "যোগাযোগ আপডেট করা যাচ্ছে না। অনুগ্রহ করে পরে আবার চেষ্টা করুন।."
       },
       "SOCIAL_MEDIA": {
-        "TITLE": "Edit social links",
+        "TITLE": "সামাজিক লিঙ্ক সম্পাদনা করুন",
         "FORM": {
           "FACEBOOK": {
-            "PLACEHOLDER": "Add Facebook"
+            "PLACEHOLDER": "Facebook যোগ করুন"
           },
           "GITHUB": {
-            "PLACEHOLDER": "Add Github"
+            "PLACEHOLDER": "Github যোগ করুন"
           },
           "INSTAGRAM": {
-            "PLACEHOLDER": "Add Instagram"
+            "PLACEHOLDER": "Instagram যোগ করুন"
           },
           "TELEGRAM": {
             "PLACEHOLDER": "Add Telegram"
@@ -464,10 +464,10 @@
             "PLACEHOLDER": "Add TikTok"
           },
           "LINKEDIN": {
-            "PLACEHOLDER": "Add LinkedIn"
+            "PLACEHOLDER": "LinkedIn যোগ করুন"
           },
           "TWITTER": {
-            "PLACEHOLDER": "Add Twitter"
+            "PLACEHOLDER": "Twitter যোগ করুন"
           }
         }
       },
@@ -477,34 +477,34 @@
       }
     },
     "DETAILS": {
-      "CREATED_AT": "Created {date}",
-      "LAST_ACTIVITY": "Last active {date}",
-      "DELETE_CONTACT_DESCRIPTION": "Permanently delete this contact. This action is irreversible",
-      "DELETE_CONTACT": "Delete contact",
+      "CREATED_AT": "তৈরি হয়েছে {date}",
+      "LAST_ACTIVITY": "সর্বশেষ সক্রিয় {date}",
+      "DELETE_CONTACT_DESCRIPTION": "এই যোগাযোগ স্থায়ীভাবে মুছে ফেলুন। এই ক্রিয়াটি অপরিবর্তনীয়।",
+      "DELETE_CONTACT": "যোগাযোগ মুছুন",
       "DELETE_DIALOG": {
-        "TITLE": "Confirm Deletion",
-        "DESCRIPTION": "Are you sure you want to delete this contact?",
-        "CONFIRM": "Yes, Delete",
+        "TITLE": "মুছে ফেলার নিশ্চিতকরণ",
+        "DESCRIPTION": "আপনি কি নিশ্চিত যে আপনি এই যোগাযোগটি মুছে ফেলতে চান?",
+        "CONFIRM": "হ্যাঁ, মুছে ফেলুন",
         "API": {
-          "SUCCESS_MESSAGE": "Contact deleted successfully",
-          "ERROR_MESSAGE": "Could not delete contact. Please try again later."
+          "SUCCESS_MESSAGE": "যোগাযোগ সফলভাবে মুছে ফেলা হয়েছে",
+          "ERROR_MESSAGE": "যোগাযোগ মুছে ফেলা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন।"
         }
       },
       "AVATAR": {
         "UPLOAD": {
-          "ERROR_MESSAGE": "Could not upload avatar. Please try again later.",
-          "SUCCESS_MESSAGE": "Avatar uploaded successfully"
+          "ERROR_MESSAGE": "অবতার আপলোড করা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন।",
+          "SUCCESS_MESSAGE": "অবতার সফলভাবে আপলোড হয়েছে"
         },
         "DELETE": {
-          "SUCCESS_MESSAGE": "Avatar deleted successfully",
-          "ERROR_MESSAGE": "Could not delete avatar. Please try again later."
+          "SUCCESS_MESSAGE": "অবতার সফলভাবে মুছে ফেলা হয়েছে",
+          "ERROR_MESSAGE": "অবতার মুছে ফেলা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন।"
         }
       }
     },
     "SIDEBAR": {
       "TABS": {
-        "ATTRIBUTES": "Attributes",
-        "HISTORY": "History",
+        "ATTRIBUTES": "বৈশিষ্ট্যসমূহ",
+        "HISTORY": "ইতিহাস",
         "NOTES": "Notes",
         "MERGE": "Merge"
       },
@@ -512,69 +512,69 @@
         "EMPTY_STATE": "There are no previous conversations associated to this contact"
       },
       "ATTRIBUTES": {
-        "SEARCH_PLACEHOLDER": "Search for attributes",
-        "UNUSED_ATTRIBUTES": "{count} Used attribute | {count} Unused attributes",
-        "EMPTY_STATE": "There are no contact custom attributes available in this account. You can create a custom attribute in settings.",
-        "YES": "Yes",
-        "NO": "No",
+        "SEARCH_PLACEHOLDER": "বৈশিষ্ট্য অনুসন্ধান করুন",
+        "UNUSED_ATTRIBUTES": "{count} ব্যবহৃত বৈশিষ্ট্য | {count} অব্যবহৃত বৈশিষ্ট্য",
+        "EMPTY_STATE": "এই অ্যাকাউন্টে কোনো কাস্টম কন্টাক্ট অ্যাট্রিবিউট নেই। আপনি সেটিংসে একটি কাস্টম অ্যাট্রিবিউট তৈরি করতে পারেন।.",
+        "YES": "হ্যাঁ",
+        "NO": "না",
         "TRIGGER": {
-          "SELECT": "Select value",
-          "INPUT": "Enter value"
+          "SELECT": "মান নির্বাচন করুন",
+          "INPUT": "মান লিখুন"
         },
         "VALIDATIONS": {
-          "INVALID_NUMBER": "Invalid number",
-          "REQUIRED": "Valid value is required",
-          "INVALID_INPUT": "Invalid input",
-          "INVALID_URL": "Invalid URL",
-          "INVALID_DATE": "Invalid date"
+          "INVALID_NUMBER": "অবৈধ সংখ্যা",
+          "REQUIRED": "বৈধ মান আবশ্যক",
+          "INVALID_INPUT": "অবৈধ ইনপুট প্রদান",
+          "INVALID_URL": "অবৈধ URL",
+          "INVALID_DATE": "অবৈধ তারিখ"
         },
-        "NO_ATTRIBUTES": "No attributes found",
+        "NO_ATTRIBUTES": "কোনো বৈশিষ্ট্য পাওয়া যায়নি",
         "API": {
-          "SUCCESS_MESSAGE": "Attribute updated successfully",
-          "DELETE_SUCCESS_MESSAGE": "Attribute deleted successfully",
-          "UPDATE_ERROR": "Unable to update attribute. Please try again later",
-          "DELETE_ERROR": "Unable to delete attribute. Please try again later"
+          "SUCCESS_MESSAGE": "বৈশিষ্ট্য সফলভাবে আপডেট হয়েছে",
+          "DELETE_SUCCESS_MESSAGE": "বৈশিষ্ট্য সফলভাবে মুছে ফেলা হয়েছে",
+          "UPDATE_ERROR": "বৈশিষ্ট্য আপডেট করা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন",
+          "DELETE_ERROR": "বৈশিষ্ট্য মুছে ফেলা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন"
         }
       },
       "MERGE": {
-        "TITLE": "Merge contact",
-        "DESCRIPTION": "Combine two profiles into one, including all attributes and conversations. In case of conflict, the primary contact’s attributes will take precedence.",
-        "PRIMARY": "Primary contact",
-        "PRIMARY_HELP_LABEL": "To be saved",
-        "PRIMARY_REQUIRED_ERROR": "Please select a contact to merge with before proceeding",
-        "PARENT": "To be merged",
-        "PARENT_HELP_LABEL": "To be deleted",
-        "EMPTY_STATE": "No contacts found",
-        "PLACEHOLDER": "Search for primary contact",
-        "SEARCH_PLACEHOLDER": "Search for a contact",
-        "SEARCH_ERROR_MESSAGE": "Could not search for contacts. Please try again later.",
-        "SUCCESS_MESSAGE": "Contact merged successfully",
-        "ERROR_MESSAGE": "Could not merge contacts, try again!",
-        "IS_SEARCHING": "Searching...",
+        "TITLE": "কন্টাক্ট একত্রিত করুন",
+        "DESCRIPTION": "দুটি প্রোফাইলের সব বৈশিষ্ট্য ও কথোপকথন একত্র করে একটি প্রোফাইল বানান. কোনো দ্বন্দ্ব হলে, প্রধান কন্টাক্টের তথ্য আগে ধরা হবে.",
+        "PRIMARY": "প্রধান কন্টাক্ট",
+        "PRIMARY_HELP_LABEL": "সংরক্ষণ করা হবে",
+        "PRIMARY_REQUIRED_ERROR": "অনুগ্রহ করে আগে একত্র করার জন্য একটি কন্টাক্ট বেছে নিন",
+        "PARENT": "একত্রিত করা হবে",
+        "PARENT_HELP_LABEL": "মুছে ফেলা হবে",
+        "EMPTY_STATE": "কোনো কন্টাক্ট পাওয়া যায়নি",
+        "PLACEHOLDER": "প্রধান কন্টাক্ট খুঁজুন",
+        "SEARCH_PLACEHOLDER": "একটি কন্টাক্ট খুঁজুন",
+        "SEARCH_ERROR_MESSAGE": "কন্টাক্ট খোঁজা যায়নি. অনুগ্রহ করে পরে আবার চেষ্টা করুন.",
+        "SUCCESS_MESSAGE": "যোগাযোগ সফলভাবে একত্রিত হয়েছে",
+        "ERROR_MESSAGE": "যোগাযোগ একত্রিত করা যায়নি, আবার চেষ্টা করুন!",
+        "IS_SEARCHING": "অনুসন্ধান চলছে...",
         "BUTTONS": {
-          "CANCEL": "Cancel",
-          "CONFIRM": "Merge contact"
+          "CANCEL": "বাতিল করুন",
+          "CONFIRM": "কন্টাক্ট একত্রিত করুন"
         }
       },
       "NOTES": {
-        "PLACEHOLDER": "Add a note",
-        "WROTE": "wrote",
-        "YOU": "You",
-        "SAVE": "Save note",
+        "PLACEHOLDER": "নোট যোগ করুন",
+        "WROTE": "লিখেছেন",
+        "YOU": "আপনি",
+        "SAVE": "নোট সংরক্ষণ করুন",
         "ADD_NOTE": "Add contact note",
         "EXPAND": "Expand",
         "COLLAPSE": "Collapse",
         "NO_NOTES": "No notes, you can add notes from the contact details page.",
-        "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above.",
+        "EMPTY_STATE": "এই যোগাযোগের সাথে কোনো নোট যুক্ত নেই। উপরের বাক্সে লিখে আপনি একটি নোট যোগ করতে পারেন।.",
         "CONVERSATION_EMPTY_STATE": "There are no notes yet. Use the Add note button to create one."
       }
     },
     "EMPTY_STATE": {
-      "TITLE": "No contacts found in this account",
-      "SUBTITLE": "Start adding new contacts by clicking on the button below",
-      "BUTTON_LABEL": "Add contact",
-      "SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
-      "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+      "TITLE": "এই অ্যাকাউন্টে কোনো যোগাযোগ পাওয়া যায়নি",
+      "SUBTITLE": "নিচের বোতামে ক্লিক করে নতুন কন্টাক্ট যোগ করা শুরু করুন",
+      "BUTTON_LABEL": "কন্টাক্ট যোগ করুন",
+      "SEARCH_EMPTY_STATE_TITLE": "আপনার অনুসন্ধানের সাথে কোনো কন্টাক্ট মেলে নি 🔍",
+      "LIST_EMPTY_STATE_TITLE": "এই ভিউতে কোনো কন্টাক্ট নেই 📋",
       "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
     },
     "LOAD_MORE": "Load more"

app/javascript/dashboard/i18n/locale/bn/conversation.json

@@ -1,319 +1,319 @@
 {
   "CONVERSATION": {
-    "SELECT_A_CONVERSATION": "Please select a conversation from left pane",
-    "CSAT_REPLY_MESSAGE": "Please rate the conversation",
-    "404": "Sorry, we cannot find the conversation. Please try again",
-    "SWITCH_VIEW_LAYOUT": "Switch the layout",
-    "DASHBOARD_APP_TAB_MESSAGES": "Messages",
-    "UNVERIFIED_SESSION": "The identity of this user is not verified",
-    "NO_MESSAGE_1": "Uh oh! Looks like there are no messages from customers in your inbox.",
-    "NO_MESSAGE_2": " to send a message to your page!",
-    "NO_INBOX_1": "Hola! Looks like you haven't added any inboxes yet.",
-    "NO_INBOX_2": " to get started",
-    "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator",
-    "SEARCH_MESSAGES": "Search for messages in conversations",
-    "VIEW_ORIGINAL": "View original",
-    "VIEW_TRANSLATED": "View translated",
+    "SELECT_A_CONVERSATION": "বাম পাশ থেকে একটি কনভার্সেশন নির্বাচন করুন",
+    "CSAT_REPLY_MESSAGE": "অনুগ্রহ করে কথোপকথনের মূল্যায়ন করুন",
+    "404": "দুঃখিত, আমরা কনভার্সেশনটি খুঁজে পাচ্ছি না। আবার চেষ্টা করুন",
+    "SWITCH_VIEW_LAYOUT": "লেআউট পরিবর্তন করুন",
+    "DASHBOARD_APP_TAB_MESSAGES": "বার্তা",
+    "UNVERIFIED_SESSION": "এই ব্যবহারকারীর পরিচয় যাচাই করা হয়নি",
+    "NO_MESSAGE_1": "ওহ! আপনার ইনবক্সে কোনো গ্রাহকের বার্তা নেই।",
+    "NO_MESSAGE_2": " আপনার পেজে বার্তা পাঠাতে!",
+    "NO_INBOX_1": "হ্যালো! আপনি এখনো কোনো ইনবক্স যোগ করেননি।",
+    "NO_INBOX_2": " শুরু করতে",
+    "NO_INBOX_AGENT": "ওহ! আপনি কোনো ইনবক্সের সদস্য নন। অনুগ্রহ করে আপনার অ্যাডমিনের সাথে যোগাযোগ করুন।",
+    "SEARCH_MESSAGES": "কথোপকথনে বার্তা অনুসন্ধান করুন",
+    "VIEW_ORIGINAL": "মূল দেখুন",
+    "VIEW_TRANSLATED": "অনুবাদ দেখুন",
     "EMPTY_STATE": {
-      "CMD_BAR": "to open command menu",
-      "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"
+      "CMD_BAR": "কমান্ড মেনু খুলতে",
+      "KEYBOARD_SHORTCUTS": "কীবোর্ড শর্টকাট দেখতে"
     },
     "SEARCH": {
-      "TITLE": "Search messages",
-      "RESULT_TITLE": "Search Results",
-      "LOADING_MESSAGE": "Crunching data...",
-      "PLACEHOLDER": "Type any text to search messages",
-      "NO_MATCHING_RESULTS": "No results found."
+      "TITLE": "বার্তা অনুসন্ধান",
+      "RESULT_TITLE": "অনুসন্ধান ফলাফল",
+      "LOADING_MESSAGE": "ডেটা বিশ্লেষণ হচ্ছে...",
+      "PLACEHOLDER": "বার্তা খুঁজতে যেকোনো লেখা টাইপ করুন",
+      "NO_MATCHING_RESULTS": "কোন ফলাফল পাওয়া যায়নি।"
     },
-    "UNREAD_MESSAGES": "Unread Messages",
-    "UNREAD_MESSAGE": "Unread Message",
-    "CLICK_HERE": "Click here",
-    "LOADING_INBOXES": "Loading inboxes",
-    "LOADING_CONVERSATIONS": "Loading Conversations",
-    "CANNOT_REPLY": "You cannot reply due to",
-    "24_HOURS_WINDOW": "24 hour message window restriction",
-    "48_HOURS_WINDOW": "48 hour message window restriction",
+    "UNREAD_MESSAGES": "অপঠিত বার্তা",
+    "UNREAD_MESSAGE": "অপঠিত বার্তা",
+    "CLICK_HERE": "এখানে ক্লিক করুন",
+    "LOADING_INBOXES": "ইনবক্স লোড হচ্ছে",
+    "LOADING_CONVERSATIONS": "কথোপকথন লোড হচ্ছে",
+    "CANNOT_REPLY": "আপনি উত্তর দিতে পারবেন না কারণ",
+    "24_HOURS_WINDOW": "২৪ ঘণ্টার মেসেজ সীমাবদ্ধতা",
+    "48_HOURS_WINDOW": "৪৮ ঘণ্টার মেসেজ সীমাবদ্ধতা",
     "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
-    "NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
-    "ASSIGN_TO_ME": "Assign to me",
-    "BOT_HANDOFF_MESSAGE": "You are responding to a conversation which is currently handled by an assistant or a bot.",
-    "BOT_HANDOFF_ACTION": "Mark open and assign to you",
-    "BOT_HANDOFF_REOPEN_ACTION": "Mark conversation open",
-    "BOT_HANDOFF_SUCCESS": "Conversation has been handed over to you",
-    "BOT_HANDOFF_ERROR": "Failed to take over the conversation. Please try again.",
-    "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
-    "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
-    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
-    "REPLYING_TO": "You are replying to:",
-    "REMOVE_SELECTION": "Remove Selection",
-    "DOWNLOAD": "Download",
-    "UNKNOWN_FILE_TYPE": "Unknown File",
-    "SAVE_CONTACT": "Save Contact",
-    "NO_CONTENT": "No content to display",
+    "NOT_ASSIGNED_TO_YOU": "এই কথোপকথনটি আপনার কাছে বরাদ্দ নয়। আপনি কি এটি নিজের কাছে বরাদ্দ করতে চান?",
+    "ASSIGN_TO_ME": "নিজের কাছে বরাদ্দ করুন",
+    "BOT_HANDOFF_MESSAGE": "আপনি এমন একটি কথোপকথনে উত্তর দিচ্ছেন যা বর্তমানে সহকারী বা বট দ্বারা পরিচালিত হচ্ছে।",
+    "BOT_HANDOFF_ACTION": "ওপেন করুন এবং নিজের কাছে অ্যাসাইন করুন",
+    "BOT_HANDOFF_REOPEN_ACTION": "কথোপকথন ওপেন করুন",
+    "BOT_HANDOFF_SUCCESS": "কথোপকথনটি আপনার কাছে হস্তান্তর করা হয়েছে",
+    "BOT_HANDOFF_ERROR": "কথোপকথনটি নেওয়া যায়নি। আবার চেষ্টা করুন।",
+    "TWILIO_WHATSAPP_CAN_REPLY": "আপনি শুধুমাত্র টেমপ্লেট বার্তা ব্যবহার করে এই আলাপে উত্তর দিতে পারবেন কারণ",
+    "TWILIO_WHATSAPP_24_HOURS_WINDOW": "২৪ ঘণ্টার বার্তা সীমাবদ্ধতা",
+    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "এই Instagram অ্যাকাউন্টটি নতুন Instagram চ্যানেল ইনবক্সে স্থানান্তরিত হয়েছে। সব নতুন বার্তা সেখানে দেখা যাবে। আপনি আর এই কথোপকথন থেকে বার্তা পাঠাতে পারবেন না।",
+    "REPLYING_TO": "আপনি যাকে উত্তর দিচ্ছেন:",
+    "REMOVE_SELECTION": "নির্বাচন সরান",
+    "DOWNLOAD": "ডাউনলোড",
+    "UNKNOWN_FILE_TYPE": "অজানা ফাইল",
+    "SAVE_CONTACT": "যোগাযোগ সংরক্ষণ করুন",
+    "NO_CONTENT": "দেখানোর জন্য কোনো বিষয়বস্তু নেই",
     "SHARED_ATTACHMENT": {
       "CONTACT": "{sender} has shared a contact",
       "LOCATION": "{sender} has shared a location",
       "FILE": "{sender} has shared a file",
       "MEETING": "{sender} has started a meeting"
     },
-    "UPLOADING_ATTACHMENTS": "Uploading attachments...",
-    "REPLIED_TO_STORY": "Replied to your story",
+    "UPLOADING_ATTACHMENTS": "সংযুক্তি আপলোড হচ্ছে...",
+    "REPLIED_TO_STORY": "আপনার স্টোরিতে উত্তর দিয়েছে",
     "UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
-    "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
-    "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
-    "UNSUPPORTED_MESSAGE_TIKTOK": "This message is unsupported. You can view this message on the TikTok app.",
-    "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
-    "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
-    "NO_RESPONSE": "No response",
-    "RESPONSE": "Response",
-    "RATING_TITLE": "Rating",
-    "FEEDBACK_TITLE": "Feedback",
-    "REPLY_MESSAGE_NOT_FOUND": "Message not available",
+    "UNSUPPORTED_MESSAGE_FACEBOOK": "এই বার্তাটি সমর্থিত নয়। আপনি Facebook Messenger অ্যাপে এই বার্তাটি দেখতে পারেন।",
+    "UNSUPPORTED_MESSAGE_INSTAGRAM": "এই বার্তাটি সমর্থিত নয়। আপনি Instagram অ্যাপে এই বার্তাটি দেখতে পারেন।",
+    "UNSUPPORTED_MESSAGE_TIKTOK": "এই বার্তাটি সমর্থিত নয়। TikTok অ্যাপে এই বার্তাটি দেখতে পারেন।",
+    "SUCCESS_DELETE_MESSAGE": "বার্তা সফলভাবে মুছে ফেলা হয়েছে",
+    "FAIL_DELETE_MESSSAGE": "বার্তা মুছে ফেলা যায়নি! আবার চেষ্টা করুন",
+    "NO_RESPONSE": "কোনো উত্তর নেই",
+    "RESPONSE": "উত্তর",
+    "RATING_TITLE": "রেটিং",
+    "FEEDBACK_TITLE": "মতামত",
+    "REPLY_MESSAGE_NOT_FOUND": "বার্তাটি পাওয়া যায়নি",
     "CARD": {
-      "SHOW_LABELS": "Show labels",
-      "HIDE_LABELS": "Hide labels"
+      "SHOW_LABELS": "লেবেল দেখান",
+      "HIDE_LABELS": "লেবেল লুকান"
     },
     "VOICE_CALL": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NO_ANSWER": "No answer",
-      "MISSED_CALL": "Missed call",
-      "CALL_ENDED": "Call ended",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "THEY_ANSWERED": "They answered",
-      "YOU_ANSWERED": "You answered"
+      "INCOMING_CALL": "ইনকামিং কল",
+      "OUTGOING_CALL": "আউটগোয়িং কল",
+      "CALL_IN_PROGRESS": "কল চলছে",
+      "NO_ANSWER": "উত্তর নেই",
+      "MISSED_CALL": "মিসড কল",
+      "CALL_ENDED": "কল শেষ হয়েছে",
+      "NOT_ANSWERED_YET": "এখনও উত্তর পাওয়া যায়নি",
+      "THEY_ANSWERED": "তারা উত্তর দিয়েছে",
+      "YOU_ANSWERED": "আপনি উত্তর দিয়েছেন"
     },
     "HEADER": {
-      "RESOLVE_ACTION": "Resolve",
-      "REOPEN_ACTION": "Reopen",
-      "OPEN_ACTION": "Open",
-      "MORE_ACTIONS": "More actions",
-      "OPEN": "More",
-      "CLOSE": "Close",
-      "DETAILS": "details",
-      "SNOOZED_UNTIL": "Snoozed until",
-      "SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
-      "SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week",
-      "SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply",
+      "RESOLVE_ACTION": "সমাধান করুন",
+      "REOPEN_ACTION": "পুনরায় খুলুন",
+      "OPEN_ACTION": "খুলুন",
+      "MORE_ACTIONS": "আরও অপশন",
+      "OPEN": "আরও",
+      "CLOSE": "বন্ধ করুন",
+      "DETAILS": "বিস্তারিত",
+      "SNOOZED_UNTIL": "স্নুজ করা হয়েছে পর্যন্ত",
+      "SNOOZED_UNTIL_TOMORROW": "আগামীকাল পর্যন্ত স্থগিত",
+      "SNOOZED_UNTIL_NEXT_WEEK": "পরবর্তী সপ্তাহ পর্যন্ত স্থগিত",
+      "SNOOZED_UNTIL_NEXT_REPLY": "পরবর্তী উত্তর পর্যন্ত স্থগিত",
       "SLA_STATUS": {
         "FRT": "FRT {status}",
         "NRT": "NRT {status}",
         "RT": "RT {status}",
-        "MISSED": "missed",
-        "DUE": "due"
+        "MISSED": "মিস হয়েছে",
+        "DUE": "বাকি"
       }
     },
     "RESOLVE_DROPDOWN": {
-      "MARK_PENDING": "Mark as pending",
-      "SNOOZE_UNTIL": "Snooze",
+      "MARK_PENDING": "পেন্ডিং হিসেবে চিহ্নিত করুন",
+      "SNOOZE_UNTIL": "স্নুজ",
       "SNOOZE": {
-        "TITLE": "Snooze until",
-        "NEXT_REPLY": "Next reply",
-        "TOMORROW": "Tomorrow",
-        "NEXT_WEEK": "Next week"
+        "TITLE": "স্নুজ করুন যতক্ষণ না",
+        "NEXT_REPLY": "পরবর্তী উত্তর",
+        "TOMORROW": "আগামীকাল",
+        "NEXT_WEEK": "পরবর্তী সপ্তাহ"
       }
     },
     "MENTION": {
-      "AGENTS": "Agents",
-      "TEAMS": "Teams"
+      "AGENTS": "এজেন্টরা",
+      "TEAMS": "টিমসমূহ"
     },
     "CUSTOM_SNOOZE": {
-      "TITLE": "Snooze until",
-      "APPLY": "Snooze",
-      "CANCEL": "Cancel"
+      "TITLE": "স্নুজ করা হবে পর্যন্ত",
+      "APPLY": "স্নুজ",
+      "CANCEL": "বাতিল"
     },
     "PRIORITY": {
-      "TITLE": "Priority",
+      "TITLE": "অগ্রাধিকার",
       "OPTIONS": {
-        "NONE": "None",
-        "URGENT": "Urgent",
-        "HIGH": "High",
-        "MEDIUM": "Medium",
-        "LOW": "Low"
+        "NONE": "কিছুই না",
+        "URGENT": "জরুরি",
+        "HIGH": "উচ্চ",
+        "MEDIUM": "মাঝারি",
+        "LOW": "নিম্ন"
       },
       "CHANGE_PRIORITY": {
-        "SELECT_PLACEHOLDER": "None",
-        "INPUT_PLACEHOLDER": "Select priority",
-        "NO_RESULTS": "No results found",
+        "SELECT_PLACEHOLDER": "কিছুই না",
+        "INPUT_PLACEHOLDER": "অগ্রাধিকার নির্বাচন করুন",
+        "NO_RESULTS": "কোন ফলাফল পাওয়া যায়নি",
         "SUCCESSFUL": "Changed priority of conversation id {conversationId} to {priority}",
-        "FAILED": "Couldn't change priority. Please try again."
+        "FAILED": "প্রাধান্য পরিবর্তন করা যায়নি। আবার চেষ্টা করুন।"
       }
     },
     "DELETE_CONVERSATION": {
       "TITLE": "Delete conversation #{conversationId}",
-      "DESCRIPTION": "Are you sure you want to delete this conversation?",
-      "CONFIRM": "Delete"
+      "DESCRIPTION": "আপনি কি নিশ্চিতভাবে এই কথোপকথনটি মুছে ফেলতে চান?",
+      "CONFIRM": "মুছে ফেলুন"
     },
     "CARD_CONTEXT_MENU": {
-      "PENDING": "Mark as pending",
-      "RESOLVED": "Mark as resolved",
-      "MARK_AS_UNREAD": "Mark as unread",
-      "MARK_AS_READ": "Mark as read",
-      "REOPEN": "Reopen conversation",
+      "PENDING": "বিচারাধীন হিসেবে চিহ্নিত করুন",
+      "RESOLVED": "সমাধান হয়েছে হিসেবে চিহ্নিত করুন",
+      "MARK_AS_UNREAD": "অপঠিত হিসেবে চিহ্নিত করুন",
+      "MARK_AS_READ": "পড়া হয়েছে হিসেবে চিহ্নিত করুন",
+      "REOPEN": "আলোচনা পুনরায় খুলুন",
       "SNOOZE": {
-        "TITLE": "Snooze",
-        "NEXT_REPLY": "Until next reply",
-        "TOMORROW": "Until tomorrow",
-        "NEXT_WEEK": "Until next week"
+        "TITLE": "স্নুজ",
+        "NEXT_REPLY": "পরবর্তী উত্তর পর্যন্ত",
+        "TOMORROW": "আগামীকাল পর্যন্ত",
+        "NEXT_WEEK": "পরবর্তী সপ্তাহ পর্যন্ত"
       },
-      "ASSIGN_AGENT": "Assign agent",
-      "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents...",
-      "ASSIGN_TEAM": "Assign team",
-      "DELETE": "Delete conversation",
-      "OPEN_IN_NEW_TAB": "Open in new tab",
-      "COPY_LINK": "Copy conversation link",
-      "COPY_LINK_SUCCESS": "Conversation link copied to clipboard",
+      "ASSIGN_AGENT": "এজেন্ট নির্ধারণ করুন",
+      "ASSIGN_LABEL": "লেবেল নির্ধারণ করুন",
+      "AGENTS_LOADING": "এজেন্ট লোড হচ্ছে...",
+      "ASSIGN_TEAM": "টিম নির্ধারণ করুন",
+      "DELETE": "কথোপকথন মুছে ফেলুন",
+      "OPEN_IN_NEW_TAB": "নতুন ট্যাবে খুলুন",
+      "COPY_LINK": "কথোপকথনের লিংক কপি করুন",
+      "COPY_LINK_SUCCESS": "কথোপকথনের লিংক ক্লিপবোর্ডে কপি হয়েছে",
       "API": {
         "AGENT_ASSIGNMENT": {
           "SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
-          "FAILED": "Couldn't assign agent. Please try again."
+          "FAILED": "এজেন্ট নির্ধারণ করা যায়নি। আবার চেষ্টা করুন।"
         },
         "LABEL_ASSIGNMENT": {
           "SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
-          "FAILED": "Couldn't assign label. Please try again."
+          "FAILED": "লেবেল নির্ধারণ করা যায়নি। আবার চেষ্টা করুন।"
         },
         "LABEL_REMOVAL": {
           "SUCCESFUL": "Removed label #{labelName} from conversation id {conversationId}",
-          "FAILED": "Couldn't remove label. Please try again."
+          "FAILED": "লেবেল সরানো যায়নি। অনুগ্রহ করে আবার চেষ্টা করুন।"
         },
         "TEAM_ASSIGNMENT": {
           "SUCCESFUL": "Assigned team \"{team}\" to conversation id {conversationId}",
-          "FAILED": "Couldn't assign team. Please try again."
+          "FAILED": "টিম নির্ধারণ করা যায়নি। আবার চেষ্টা করুন।"
         }
       }
     },
     "FOOTER": {
-      "MESSAGE_SIGN_TOOLTIP": "Message signature",
-      "ENABLE_SIGN_TOOLTIP": "Enable signature",
-      "DISABLE_SIGN_TOOLTIP": "Disable signature",
-      "MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.",
-      "PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents",
-      "MESSAGING_RESTRICTED": "You cannot reply to this conversation",
-      "MESSAGING_RESTRICTED_WHATSAPP": "You can only reply using a template message due to 24-hour message window restriction",
-      "MESSAGING_RESTRICTED_API": "You can only reply using a template message due to message window restriction",
-      "MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.",
-      "COPILOT_MSG_INPUT": "Give copilot additional prompts, or ask anything else... Press enter to send follow-up",
-      "CLICK_HERE": "Click here to update",
-      "WHATSAPP_TEMPLATES": "Whatsapp Templates"
+      "MESSAGE_SIGN_TOOLTIP": "বার্তার স্বাক্ষর",
+      "ENABLE_SIGN_TOOLTIP": "স্বাক্ষর চালু করুন",
+      "DISABLE_SIGN_TOOLTIP": "স্বাক্ষর বন্ধ করুন",
+      "MSG_INPUT": "নতুন লাইনের জন্য Shift + Enter চাপুন। Canned Response বাছাই করতে '/' দিয়ে শুরু করুন।",
+      "PRIVATE_MSG_INPUT": "নতুন লাইনের জন্য Shift + Enter চাপুন। এটি শুধু এজেন্টদের জন্য দৃশ্যমান হবে",
+      "MESSAGING_RESTRICTED": "আপনি এই কথোপকথনে উত্তর দিতে পারবেন না",
+      "MESSAGING_RESTRICTED_WHATSAPP": "২৪ ঘণ্টার বার্তা সীমাবদ্ধতার কারণে শুধু টেমপ্লেট বার্তা দিয়ে উত্তর দিতে পারবেন",
+      "MESSAGING_RESTRICTED_API": "বার্তা উইন্ডো সীমাবদ্ধতার কারণে শুধু টেমপ্লেট বার্তা দিয়ে উত্তর দিতে পারবেন",
+      "MESSAGE_SIGNATURE_NOT_CONFIGURED": "বার্তার স্বাক্ষর কনফিগার করা হয়নি, প্রোফাইল সেটিংসে কনফিগার করুন।",
+      "COPILOT_MSG_INPUT": "Copilot-কে আরও নির্দেশ দিন বা অন্য কিছু জিজ্ঞাসা করুন... ফলো-আপ পাঠাতে এন্টার চাপুন",
+      "CLICK_HERE": "আপডেট করতে এখানে ক্লিক করুন",
+      "WHATSAPP_TEMPLATES": "Whatsapp টেমপ্লেট"
     },
     "REPLYBOX": {
-      "REPLY": "Reply",
-      "PRIVATE_NOTE": "Private Note",
-      "SEND": "Send",
-      "CREATE": "Add Note",
-      "INSERT_READ_MORE": "Read more",
-      "DISMISS_REPLY": "Dismiss reply",
-      "REPLYING_TO": "Replying to:",
-      "TIP_EMOJI_ICON": "Show emoji selector",
-      "TIP_ATTACH_ICON": "Attach files",
-      "TIP_AUDIORECORDER_ICON": "Record audio",
-      "TIP_AUDIORECORDER_PERMISSION": "Allow access to audio",
-      "TIP_AUDIORECORDER_ERROR": "Could not open the audio",
-      "DRAG_DROP": "Drag and drop here to attach",
-      "START_AUDIO_RECORDING": "Start audio recording",
-      "STOP_AUDIO_RECORDING": "Stop audio recording",
-      "COPILOT_THINKING": "Copilot is thinking",
+      "REPLY": "উত্তর দিন",
+      "PRIVATE_NOTE": "ব্যক্তিগত নোট",
+      "SEND": "পাঠান",
+      "CREATE": "নোট যোগ করুন",
+      "INSERT_READ_MORE": "আরও পড়ুন",
+      "DISMISS_REPLY": "উত্তর বাতিল করুন",
+      "REPLYING_TO": "উত্তর দিচ্ছেন:",
+      "TIP_EMOJI_ICON": "ইমোজি সিলেক্টর দেখান",
+      "TIP_ATTACH_ICON": "ফাইল সংযুক্ত করুন",
+      "TIP_AUDIORECORDER_ICON": "অডিও রেকর্ড করুন",
+      "TIP_AUDIORECORDER_PERMISSION": "অডিও অ্যাক্সেসের অনুমতি দিন",
+      "TIP_AUDIORECORDER_ERROR": "অডিও খোলা যায়নি",
+      "DRAG_DROP": "সংযুক্ত করতে এখানে ড্র্যাগ ও ড্রপ করুন",
+      "START_AUDIO_RECORDING": "অডিও রেকর্ডিং শুরু করুন",
+      "STOP_AUDIO_RECORDING": "অডিও রেকর্ডিং বন্ধ করুন",
+      "COPILOT_THINKING": "Copilot ভাবছে",
       "EMAIL_HEAD": {
         "TO": "TO",
-        "ADD_BCC": "Add bcc",
+        "ADD_BCC": "বিসিসি যোগ করুন",
         "CC": {
           "LABEL": "CC",
-          "PLACEHOLDER": "Emails separated by commas",
-          "ERROR": "Please enter valid email addresses"
+          "PLACEHOLDER": "কমা দিয়ে আলাদা ইমেইল",
+          "ERROR": "সঠিক ইমেইল ঠিকানা দিন"
         },
         "BCC": {
           "LABEL": "BCC",
-          "PLACEHOLDER": "Emails separated by commas",
-          "ERROR": "Please enter valid email addresses"
+          "PLACEHOLDER": "কমা দিয়ে আলাদা ইমেইল",
+          "ERROR": "বৈধ ইমেইল ঠিকানা দিন"
         }
       },
       "UNDEFINED_VARIABLES": {
-        "TITLE": "Undefined variables",
+        "TITLE": "অনির্ধারিত ভেরিয়েবল",
         "MESSAGE": "You have {undefinedVariablesCount} undefined variables in your message: {undefinedVariables}. Would you like to send the message anyway?",
         "CONFIRM": {
-          "YES": "Send",
-          "CANCEL": "Cancel"
+          "YES": "পাঠান",
+          "CANCEL": "বাতিল"
         }
       },
       "QUOTED_REPLY": {
-        "ENABLE_TOOLTIP": "Include quoted email thread",
-        "DISABLE_TOOLTIP": "Don't include quoted email thread",
-        "REMOVE_PREVIEW": "Remove quoted email thread",
-        "COLLAPSE": "Collapse preview",
-        "EXPAND": "Expand preview"
+        "ENABLE_TOOLTIP": "উদ্ধৃত ইমেইল থ্রেড যুক্ত করুন",
+        "DISABLE_TOOLTIP": "উদ্ধৃত ইমেইল থ্রেড যুক্ত করবেন না",
+        "REMOVE_PREVIEW": "উদ্ধৃত ইমেইল থ্রেড সরান",
+        "COLLAPSE": "প্রিভিউ সংকুচিত করুন",
+        "EXPAND": "প্রিভিউ বড় করুন"
       }
     },
-    "VISIBLE_TO_AGENTS": "Private Note: Only visible to you and your team",
-    "CHANGE_STATUS": "Conversation status changed",
-    "CHANGE_STATUS_FAILED": "Conversation status change failed",
-    "CHANGE_AGENT": "Conversation Assignee changed",
-    "CHANGE_AGENT_FAILED": "Assignee change failed",
-    "ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
-    "ASSIGN_LABEL_FAILED": "Label assignment failed",
-    "CHANGE_TEAM": "Conversation team changed",
-    "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
-    "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
+    "VISIBLE_TO_AGENTS": "ব্যক্তিগত নোট: শুধু আপনি ও আপনার টিম দেখতে পারবেন",
+    "CHANGE_STATUS": "কথোপকথনের অবস্থা পরিবর্তিত হয়েছে",
+    "CHANGE_STATUS_FAILED": "কনভার্সেশনের স্ট্যাটাস পরিবর্তন ব্যর্থ হয়েছে",
+    "CHANGE_AGENT": "কথোপকথনের দায়িত্বপ্রাপ্ত ব্যক্তি পরিবর্তিত হয়েছে",
+    "CHANGE_AGENT_FAILED": "অ্যাসাইনি পরিবর্তন ব্যর্থ হয়েছে",
+    "ASSIGN_LABEL_SUCCESFUL": "লেবেল সফলভাবে নির্ধারণ হয়েছে",
+    "ASSIGN_LABEL_FAILED": "লেবেল নির্ধারণ ব্যর্থ হয়েছে",
+    "CHANGE_TEAM": "আলাপের টিম পরিবর্তন হয়েছে",
+    "SUCCESS_DELETE_CONVERSATION": "কথোপকথন সফলভাবে মুছে ফেলা হয়েছে",
+    "FAIL_DELETE_CONVERSATION": "কথোপকথন মুছে ফেলা যায়নি! আবার চেষ্টা করুন",
     "FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
     "FILE_TYPE_NOT_SUPPORTED": "This {fileName} file type is not supported in this conversation",
-    "MESSAGE_ERROR": "Unable to send this message, please try again later",
-    "SENT_BY": "Sent by:",
+    "MESSAGE_ERROR": "বার্তাটি পাঠানো যায়নি, পরে আবার চেষ্টা করুন",
+    "SENT_BY": "প্রেরক:",
     "BOT": "Bot",
-    "NATIVE_APP": "Native app",
-    "NATIVE_APP_ADVISORY": "This message was sent from the native app. Reply from Chatwoot to maintain the message window.",
-    "SEND_FAILED": "Couldn't send message! Try again",
-    "TRY_AGAIN": "retry",
+    "NATIVE_APP": "নেটিভ অ্যাপ",
+    "NATIVE_APP_ADVISORY": "এই বার্তাটি নেটিভ অ্যাপ থেকে পাঠানো হয়েছে। বার্তা উইন্ডো বজায় রাখতে Chatwoot থেকে উত্তর দিন।",
+    "SEND_FAILED": "বার্তা পাঠানো যায়নি! আবার চেষ্টা করুন",
+    "TRY_AGAIN": "পুনরায় চেষ্টা করুন",
     "ASSIGNMENT": {
-      "SELECT_AGENT": "Select Agent",
-      "REMOVE": "Remove",
-      "ASSIGN": "Assign"
+      "SELECT_AGENT": "এজেন্ট নির্বাচন করুন",
+      "REMOVE": "সরান",
+      "ASSIGN": "নিয়োগ করুন"
     },
     "CONTEXT_MENU": {
-      "COPY": "Copy",
-      "REPLY_TO": "Reply to this message",
-      "DELETE": "Delete",
-      "CREATE_A_CANNED_RESPONSE": "Add to canned responses",
-      "TRANSLATE": "Translate",
-      "COPY_PERMALINK": "Copy link to the message",
-      "LINK_COPIED": "Message URL copied to the clipboard",
+      "COPY": "কপি করুন",
+      "REPLY_TO": "এই বার্তায় উত্তর দিন",
+      "DELETE": "মুছুন",
+      "CREATE_A_CANNED_RESPONSE": "ক্যানড রেসপন্সে যোগ করুন",
+      "TRANSLATE": "অনুবাদ করুন",
+      "COPY_PERMALINK": "বার্তার লিঙ্ক কপি করুন",
+      "LINK_COPIED": "বার্তার URL ক্লিপবোর্ডে কপি হয়েছে",
       "DELETE_CONFIRMATION": {
-        "TITLE": "Are you sure you want to delete this message?",
-        "MESSAGE": "You cannot undo this action",
-        "DELETE": "Delete",
-        "CANCEL": "Cancel"
+        "TITLE": "আপনি কি নিশ্চিত এই বার্তাটি মুছে ফেলতে চান?",
+        "MESSAGE": "এই কাজটি পূর্বাবস্থায় ফেরানো যাবে না",
+        "DELETE": "মুছে ফেলুন",
+        "CANCEL": "বাতিল করুন"
       }
     },
     "SIDEBAR": {
-      "CONTACT": "Contact",
+      "CONTACT": "যোগাযোগ",
       "COPILOT": "Copilot"
     },
     "VOICE_WIDGET": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
-      "REJECT_CALL": "Reject",
-      "JOIN_CALL": "Join call",
-      "END_CALL": "End call"
+      "INCOMING_CALL": "আসন্ন কল",
+      "OUTGOING_CALL": "প্রেরিত কল",
+      "CALL_IN_PROGRESS": "কল চলছে",
+      "NOT_ANSWERED_YET": "এখনও উত্তর পাওয়া যায়নি",
+      "HANDLED_IN_ANOTHER_TAB": "অন্য ট্যাবে পরিচালিত হচ্ছে",
+      "REJECT_CALL": "প্রত্যাখ্যান করুন",
+      "JOIN_CALL": "কলে যোগ দিন",
+      "END_CALL": "কল শেষ করুন"
     }
   },
   "EMAIL_TRANSCRIPT": {
-    "TITLE": "Send conversation transcript",
-    "DESC": "Send a copy of the conversation transcript to the specified email address",
-    "SUBMIT": "Submit",
-    "CANCEL": "Cancel",
-    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
-    "SEND_EMAIL_ERROR": "There was an error, please try again",
-    "SEND_EMAIL_PAYMENT_REQUIRED": "Email transcript is not available on your current plan. Please upgrade to use this feature.",
+    "TITLE": "কথোপকথনের ট্রান্সক্রিপ্ট পাঠান",
+    "DESC": "নির্দিষ্ট ইমেইল ঠিকানায় কথোপকথনের ট্রান্সক্রিপ্ট পাঠান",
+    "SUBMIT": "জমা দিন",
+    "CANCEL": "বাতিল করুন",
+    "SEND_EMAIL_SUCCESS": "চ্যাট ট্রান্সক্রিপ্ট সফলভাবে পাঠানো হয়েছে",
+    "SEND_EMAIL_ERROR": "একটি ত্রুটি হয়েছে, অনুগ্রহ করে আবার চেষ্টা করুন",
+    "SEND_EMAIL_PAYMENT_REQUIRED": "আপনার বর্তমান প্ল্যানে ইমেইল ট্রান্সক্রিপ্ট সুবিধা নেই। এই ফিচারটি ব্যবহার করতে প্ল্যান আপগ্রেড করুন।",
     "FORM": {
-      "SEND_TO_CONTACT": "Send the transcript to the customer",
-      "SEND_TO_AGENT": "Send the transcript to the assigned agent",
-      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
+      "SEND_TO_CONTACT": "গ্রাহককে ট্রান্সক্রিপ্ট পাঠান",
+      "SEND_TO_AGENT": "নিয়োজিত এজেন্টকে ট্রান্সক্রিপ্ট পাঠান",
+      "SEND_TO_OTHER_EMAIL_ADDRESS": "অন্য ইমেইল ঠিকানায় ট্রান্সক্রিপ্ট পাঠান",
       "EMAIL": {
-        "PLACEHOLDER": "Enter an email address",
-        "ERROR": "Please enter a valid email address"
+        "PLACEHOLDER": "ইমেইল ঠিকানা লিখুন",
+        "ERROR": "একটি বৈধ ইমেইল ঠিকানা লিখুন"
       }
     }
   },
@@ -323,120 +323,120 @@
     "GREETING_MORNING": "👋 Good morning, {name}. Welcome to {installationName}.",
     "GREETING_AFTERNOON": "👋 Good afternoon, {name}. Welcome to {installationName}.",
     "GREETING_EVENING": "👋 Good evening, {name}. Welcome to {installationName}.",
-    "READ_LATEST_UPDATES": "Read our latest updates",
+    "READ_LATEST_UPDATES": "আমাদের সর্বশেষ আপডেট পড়ুন",
     "ALL_CONVERSATION": {
-      "TITLE": "All your conversations in one place",
-      "DESCRIPTION": "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status.",
-      "NEW_LINK": "Click here to create an inbox"
+      "TITLE": "আপনার সব কথোপকথন এক জায়গায়",
+      "DESCRIPTION": "একটি ড্যাশবোর্ডে আপনার গ্রাহকদের সব কথোপকথন দেখুন। আপনি চ্যানেল, লেবেল ও স্ট্যাটাস অনুযায়ী ফিল্টার করতে পারবেন।",
+      "NEW_LINK": "ইনবক্স তৈরি করতে এখানে ক্লিক করুন"
     },
     "TEAM_MEMBERS": {
-      "TITLE": "Invite your team members",
-      "DESCRIPTION": "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email addresses to the agent list.",
-      "NEW_LINK": "Click here to invite a team member"
+      "TITLE": "আপনার টিম সদস্যদের আমন্ত্রণ জানান",
+      "DESCRIPTION": "আপনি যখন গ্রাহকের সাথে কথা বলার জন্য প্রস্তুতি নিচ্ছেন, তখন সহায়তার জন্য আপনার টিমমেটদের যুক্ত করুন। এজেন্ট তালিকায় তাদের ইমেইল ঠিকানা যোগ করে আমন্ত্রণ জানাতে পারেন।",
+      "NEW_LINK": "টিম সদস্য আমন্ত্রণ জানাতে এখানে ক্লিক করুন"
     },
     "LABELS": {
-      "TITLE": "Organize conversations with labels",
-      "DESCRIPTION": "Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later.",
-      "NEW_LINK": "Click here to create tags"
+      "TITLE": "লেবেল দিয়ে কথোপকথন সাজান",
+      "DESCRIPTION": "লেবেল ব্যবহার করে সহজেই কথোপকথন শ্রেণিবদ্ধ করুন। যেমন #support-enquiry, #billing-question ইত্যাদি লেবেল তৈরি করুন, পরে কথোপকথনে ব্যবহার করতে পারবেন।",
+      "NEW_LINK": "ট্যাগ তৈরি করতে এখানে ক্লিক করুন"
     },
     "CANNED_RESPONSES": {
-      "TITLE": "Create canned responses",
-      "DESCRIPTION": "Pre-written quick reply templates help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a response.",
-      "NEW_LINK": "Click here to create a canned response"
+      "TITLE": "ক্যানড রেসপন্স তৈরি করুন",
+      "DESCRIPTION": "আগে থেকে লেখা দ্রুত উত্তর টেমপ্লেট দিয়ে সহজেই কথোপকথনে উত্তর দিন। এজেন্টরা '/' চিহ্ন ও শর্টকোড লিখে দ্রুত উত্তর যোগ করতে পারেন।",
+      "NEW_LINK": "ক্যানড রেসপন্স তৈরি করতে এখানে ক্লিক করুন"
     }
   },
   "CONVERSATION_SIDEBAR": {
-    "ASSIGNEE_LABEL": "Assigned Agent",
-    "SELF_ASSIGN": "Assign to me",
-    "TEAM_LABEL": "Assigned Team",
+    "ASSIGNEE_LABEL": "নিযুক্ত এজেন্ট",
+    "SELF_ASSIGN": "নিজেকে নির্ধারণ করুন",
+    "TEAM_LABEL": "নিযুক্ত টিম",
     "SELECT": {
-      "PLACEHOLDER": "None"
+      "PLACEHOLDER": "কিছুই না"
     },
     "ACCORDION": {
-      "CONTACT_DETAILS": "Contact Details",
-      "CONVERSATION_ACTIONS": "Conversation Actions",
-      "CONVERSATION_LABELS": "Conversation Labels",
-      "CONVERSATION_INFO": "Conversation Information",
-      "CONTACT_NOTES": "Contact Notes",
-      "CONTACT_ATTRIBUTES": "Contact Attributes",
-      "PREVIOUS_CONVERSATION": "Previous Conversations",
-      "MACROS": "Macros",
-      "LINEAR_ISSUES": "Linked Linear Issues",
-      "SHOPIFY_ORDERS": "Shopify Orders"
+      "CONTACT_DETAILS": "যোগাযোগের বিবরণ",
+      "CONVERSATION_ACTIONS": "আলোচনার কার্যক্রম",
+      "CONVERSATION_LABELS": "আলোচনার লেবেল",
+      "CONVERSATION_INFO": "আলোচনার তথ্য",
+      "CONTACT_NOTES": "যোগাযোগ নোট",
+      "CONTACT_ATTRIBUTES": "যোগাযোগের বৈশিষ্ট্য",
+      "PREVIOUS_CONVERSATION": "পূর্বের আলোচনা",
+      "MACROS": "ম্যাক্রো",
+      "LINEAR_ISSUES": "সংযুক্ত Linear সমস্যা",
+      "SHOPIFY_ORDERS": "Shopify অর্ডার"
     },
     "SHOPIFY": {
       "ORDER_ID": "Order #{id}",
-      "ERROR": "Error loading orders",
-      "NO_SHOPIFY_ORDERS": "No orders found",
+      "ERROR": "অর্ডার লোড করতে সমস্যা হয়েছে",
+      "NO_SHOPIFY_ORDERS": "কোনো অর্ডার পাওয়া যায়নি",
       "FINANCIAL_STATUS": {
-        "PENDING": "Pending",
-        "AUTHORIZED": "Authorized",
-        "PARTIALLY_PAID": "Partially Paid",
-        "PAID": "Paid",
-        "PARTIALLY_REFUNDED": "Partially Refunded",
-        "REFUNDED": "Refunded",
-        "VOIDED": "Voided"
+        "PENDING": "অপেক্ষমাণ",
+        "AUTHORIZED": "অনুমোদিত",
+        "PARTIALLY_PAID": "আংশিক পরিশোধিত",
+        "PAID": "পরিশোধিত",
+        "PARTIALLY_REFUNDED": "আংশিক ফেরত",
+        "REFUNDED": "ফেরত",
+        "VOIDED": "বাতিল"
       },
       "FULFILLMENT_STATUS": {
-        "FULFILLED": "Fulfilled",
-        "PARTIALLY_FULFILLED": "Partially Fulfilled",
-        "UNFULFILLED": "Unfulfilled"
+        "FULFILLED": "সম্পন্ন",
+        "PARTIALLY_FULFILLED": "আংশিক সম্পন্ন",
+        "UNFULFILLED": "অসম্পন্ন"
       }
     }
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
-    "ADD_BUTTON_TEXT": "Create attribute",
-    "NO_RECORDS_FOUND": "No attributes found",
+    "ADD_BUTTON_TEXT": "অ্যাট্রিবিউট তৈরি করুন",
+    "NO_RECORDS_FOUND": "কোনো অ্যাট্রিবিউট পাওয়া যায়নি",
     "UPDATE": {
-      "SUCCESS": "Attribute updated successfully",
-      "ERROR": "Unable to update attribute. Please try again later"
+      "SUCCESS": "অ্যাট্রিবিউট সফলভাবে আপডেট হয়েছে",
+      "ERROR": "অ্যাট্রিবিউট আপডেট করা যায়নি। পরে আবার চেষ্টা করুন"
     },
     "ADD": {
-      "TITLE": "Add",
-      "SUCCESS": "Attribute added successfully",
-      "ERROR": "Unable to add attribute. Please try again later"
+      "TITLE": "যোগ করুন",
+      "SUCCESS": "অ্যাট্রিবিউট সফলভাবে যোগ হয়েছে",
+      "ERROR": "অ্যাট্রিবিউট যোগ করা যায়নি। পরে আবার চেষ্টা করুন"
     },
     "DELETE": {
-      "SUCCESS": "Attribute deleted successfully",
-      "ERROR": "Unable to delete attribute. Please try again later"
+      "SUCCESS": "অ্যাট্রিবিউট সফলভাবে মুছে ফেলা হয়েছে",
+      "ERROR": "অ্যাট্রিবিউট মুছে ফেলা যায়নি। পরে আবার চেষ্টা করুন"
     },
     "ATTRIBUTE_SELECT": {
-      "TITLE": "Add attributes",
-      "PLACEHOLDER": "Search attributes",
-      "NO_RESULT": "No attributes found"
+      "TITLE": "অ্যাট্রিবিউট যোগ করুন",
+      "PLACEHOLDER": "অ্যাট্রিবিউট অনুসন্ধান করুন",
+      "NO_RESULT": "কোনো অ্যাট্রিবিউট পাওয়া যায়নি"
     }
   },
   "EMAIL_HEADER": {
-    "FROM": "From",
-    "TO": "To",
-    "BCC": "Bcc",
-    "CC": "Cc",
-    "SUBJECT": "Subject",
-    "EXPAND": "Expand email"
+    "FROM": "প্রেরক",
+    "TO": "প্রাপক",
+    "BCC": "বিসিসি",
+    "CC": "সিসি",
+    "SUBJECT": "বিষয়",
+    "EXPAND": "ইমেইল প্রসারিত করুন"
   },
   "CONVERSATION_PARTICIPANTS": {
-    "SIDEBAR_MENU_TITLE": "Participating",
-    "SIDEBAR_TITLE": "Conversation participants",
-    "NO_RECORDS_FOUND": "No results found",
-    "ADD_PARTICIPANTS": "Select participants",
+    "SIDEBAR_MENU_TITLE": "অংশগ্রহণকারী",
+    "SIDEBAR_TITLE": "আলোচনার অংশগ্রহণকারীরা",
+    "NO_RECORDS_FOUND": "কোনো ফলাফল পাওয়া যায়নি",
+    "ADD_PARTICIPANTS": "অংশগ্রহণকারী নির্বাচন করুন",
     "REMANING_PARTICIPANTS_TEXT": "+{count} others",
     "REMANING_PARTICIPANT_TEXT": "+{count} other",
     "TOTAL_PARTICIPANTS_TEXT": "{count} people are participating.",
     "TOTAL_PARTICIPANT_TEXT": "{count} person is participating.",
     "NO_PARTICIPANTS_TEXT": "No one is participating!.",
-    "WATCH_CONVERSATION": "Join conversation",
-    "YOU_ARE_WATCHING": "You are participating",
+    "WATCH_CONVERSATION": "আলাপচারিতায় যোগ দিন",
+    "YOU_ARE_WATCHING": "আপনি অংশগ্রহণ করছেন",
     "API": {
-      "ERROR_MESSAGE": "Could not update, try again!",
-      "SUCCESS_MESSAGE": "Participants updated!"
+      "ERROR_MESSAGE": "আপডেট করা যায়নি, আবার চেষ্টা করুন!",
+      "SUCCESS_MESSAGE": "অংশগ্রহণকারীরা আপডেট হয়েছে!"
     }
   },
   "TRANSLATE_MODAL": {
-    "TITLE": "View translated content",
+    "TITLE": "অনুবাদিত বিষয়বস্তু দেখুন",
     "DESC": "You can view the translated content in each langauge.",
-    "ORIGINAL_CONTENT": "Original Content",
-    "TRANSLATED_CONTENT": "Translated Content",
-    "NO_TRANSLATIONS_AVAILABLE": "No translations are available for this content"
+    "ORIGINAL_CONTENT": "মূল বিষয়বস্তু",
+    "TRANSLATED_CONTENT": "অনুবাদিত বিষয়বস্তু",
+    "NO_TRANSLATIONS_AVAILABLE": "এই বিষয়বস্তুর জন্য কোনো অনুবাদ নেই"
   },
   "TYPING": {
     "ONE": "{user} is typing",
@@ -444,9 +444,9 @@
     "MULTIPLE": "{user} and {count} others are typing"
   },
   "COPILOT": {
-    "TRY_THESE_PROMPTS": "Try these prompts"
+    "TRY_THESE_PROMPTS": "এই পরামর্শগুলো চেষ্টা করুন"
   },
   "GALLERY_VIEW": {
-    "ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
+    "ERROR_DOWNLOADING": "সংযুক্তি ডাউনলোড করা যাচ্ছে না। আবার চেষ্টা করুন"
   }
 }

app/javascript/dashboard/i18n/locale/bn/mfa.json

@@ -1,106 +1,106 @@
 {
   "MFA_SETTINGS": {
-    "TITLE": "Two-Factor Authentication",
-    "SUBTITLE": "Protect your account from unauthorized access with TOTP-based authentication. This adds an extra layer of security to your account.",
-    "DESCRIPTION": "Add an extra layer of security to your account using a time-based one-time password (TOTP)",
-    "STATUS_TITLE": "Authentication Status",
-    "STATUS_DESCRIPTION": "Manage your two-factor authentication settings and backup recovery codes",
-    "ENABLED": "Enabled",
-    "DISABLED": "Disabled",
-    "STATUS_ENABLED": "Two-factor authentication is active",
-    "STATUS_ENABLED_DESC": "Your account is protected with an additional layer of security",
-    "ENABLE_BUTTON": "Enable Two-Factor Authentication",
-    "ENHANCE_SECURITY": "Enhance Your Account Security",
-    "ENHANCE_SECURITY_DESC": "Two-factor authentication adds an extra layer of security by requiring a verification code from your authenticator app in addition to your password.",
+    "TITLE": "দ্বি-স্তরীয় প্রমাণীকরণ",
+    "SUBTITLE": "TOTP-ভিত্তিক প্রমাণীকরণের মাধ্যমে আপনার অ্যাকাউন্টকে অননুমোদিত প্রবেশ থেকে সুরক্ষিত করুন। এটি আপনার অ্যাকাউন্টে অতিরিক্ত নিরাপত্তা যোগ করে.",
+    "DESCRIPTION": "সময়-ভিত্তিক একবারের পাসওয়ার্ড (TOTP) ব্যবহার করে আপনার অ্যাকাউন্টে অতিরিক্ত নিরাপত্তা যোগ করুন",
+    "STATUS_TITLE": "প্রমাণীকরণের অবস্থা",
+    "STATUS_DESCRIPTION": "আপনার দ্বি-স্তরীয় প্রমাণীকরণ সেটিংস এবং ব্যাকআপ পুনরুদ্ধার কোডগুলি পরিচালনা করুন",
+    "ENABLED": "সক্রিয়",
+    "DISABLED": "নিষ্ক্রিয়",
+    "STATUS_ENABLED": "দ্বি-স্তরীয় প্রমাণীকরণ সক্রিয় আছে",
+    "STATUS_ENABLED_DESC": "আপনার অ্যাকাউন্ট অতিরিক্ত নিরাপত্তা স্তর দ্বারা সুরক্ষিত",
+    "ENABLE_BUTTON": "দ্বি-স্তরীয় প্রমাণীকরণ চালু করুন",
+    "ENHANCE_SECURITY": "আপনার অ্যাকাউন্টের নিরাপত্তা বৃদ্ধি করুন",
+    "ENHANCE_SECURITY_DESC": "দ্বি-স্তরীয় প্রমাণীকরণ আপনার নিরাপত্তা আরও বাড়ায়, কারণ এটি আপনার পাসওয়ার্ডের পাশাপাশি আপনার authenticator অ্যাপ থেকে একটি যাচাইকরণ কোড চায়.",
     "SETUP": {
-      "STEP_NUMBER_1": "1",
-      "STEP_NUMBER_2": "2",
-      "STEP1_TITLE": "Scan QR Code with Your Authenticator App",
-      "STEP1_DESCRIPTION": "Use Google Authenticator, Authy, or any TOTP-compatible app",
-      "LOADING_QR": "Loading...",
-      "MANUAL_ENTRY": "Can't scan? Enter code manually",
-      "SECRET_KEY": "Secret Key",
-      "COPY": "Copy",
-      "ENTER_CODE": "Enter the 6-digit code from your authenticator app",
-      "ENTER_CODE_PLACEHOLDER": "000000",
-      "VERIFY_BUTTON": "Verify & Continue",
-      "CANCEL": "Cancel",
-      "ERROR_STARTING": "MFA not enabled. Please contact administrator.",
-      "INVALID_CODE": "Invalid verification code",
-      "SECRET_COPIED": "Secret key copied to clipboard",
-      "SUCCESS": "Two-factor authentication has been enabled successfully"
+      "STEP_NUMBER_1": "১",
+      "STEP_NUMBER_2": "২",
+      "STEP1_TITLE": "আপনার Authenticator অ্যাপ দিয়ে QR কোড স্ক্যান করুন",
+      "STEP1_DESCRIPTION": "Google Authenticator, Authy, অথবা যেকোনো TOTP-সামঞ্জস্যপূর্ণ অ্যাপ ব্যবহার করুন",
+      "LOADING_QR": "লোড হচ্ছে...",
+      "MANUAL_ENTRY": "স্ক্যান করতে পারছেন না? কোডটি ম্যানুয়ালি লিখুন",
+      "SECRET_KEY": "সিক্রেট কী",
+      "COPY": "কপি করুন",
+      "ENTER_CODE": "আপনার অথেন্টিকেটর অ্যাপ থেকে ৬-সংখ্যার কোডটি লিখুন",
+      "ENTER_CODE_PLACEHOLDER": "০০০০০০",
+      "VERIFY_BUTTON": "যাচাই করুন ও চালিয়ে যান",
+      "CANCEL": "বাতিল করুন",
+      "ERROR_STARTING": "MFA সক্রিয় নয়। অনুগ্রহ করে প্রশাসকের সাথে যোগাযোগ করুন.",
+      "INVALID_CODE": "ভুল যাচাইকরণ কোড",
+      "SECRET_COPIED": "সিক্রেট কী ক্লিপবোর্ডে কপি করা হয়েছে",
+      "SUCCESS": "দ্বৈত-ধাপ যাচাইকরণ সফলভাবে সক্রিয় করা হয়েছে"
     },
     "BACKUP": {
-      "TITLE": "Save Your Backup Codes",
-      "DESCRIPTION": "Keep these codes safe. Each can be used once if you lose access to your authenticator",
-      "IMPORTANT": "Important:",
-      "IMPORTANT_NOTE": " Save these codes in a secure location. You won't be able to see them again.",
-      "DOWNLOAD": "Download",
-      "COPY_ALL": "Copy All",
-      "CONFIRM": "I have saved my backup codes in a secure location and understand that I won't be able to see them again",
-      "COMPLETE_SETUP": "Complete Setup",
-      "CODES_COPIED": "Backup codes copied to clipboard"
+      "TITLE": "আপনার ব্যাকআপ কোড সংরক্ষণ করুন",
+      "DESCRIPTION": "এই কোডগুলো নিরাপদে রাখুন। আপনার অথেন্টিকেটরে প্রবেশ হারালে প্রতিটি কোড একবার করে ব্যবহার করা যাবে",
+      "IMPORTANT": "গুরুত্বপূর্ণ:",
+      "IMPORTANT_NOTE": " এই কোডগুলো নিরাপদ স্থানে সংরক্ষণ করুন। আপনি এগুলো আর দেখতে পারবেন না.",
+      "DOWNLOAD": "ডাউনলোড করুন",
+      "COPY_ALL": "সব কপি করুন",
+      "CONFIRM": "আমি আমার ব্যাকআপ কোডগুলো নিরাপদ স্থানে সংরক্ষণ করেছি এবং বুঝতে পেরেছি যে এগুলো আমি আর দেখতে পারব না",
+      "COMPLETE_SETUP": "সেটআপ সম্পন্ন করুন",
+      "CODES_COPIED": "ব্যাকআপ কোডগুলো ক্লিপবোর্ডে কপি করা হয়েছে"
     },
     "MANAGEMENT": {
-      "BACKUP_CODES": "Backup Codes",
-      "BACKUP_CODES_DESC": "Generate new codes if you've lost or used your existing ones",
-      "REGENERATE": "Regenerate Backup Codes",
-      "DISABLE_MFA": "Disable 2FA",
-      "DISABLE_MFA_DESC": "Remove two-factor authentication from your account",
-      "DISABLE_BUTTON": "Disable Two-Factor Authentication"
+      "BACKUP_CODES": "ব্যাকআপ কোড",
+      "BACKUP_CODES_DESC": "আপনার বিদ্যমান কোডগুলো হারিয়ে গেলে বা ব্যবহার হয়ে গেলে নতুন কোড তৈরি করুন",
+      "REGENERATE": "ব্যাকআপ কোড পুনরায় তৈরি করুন",
+      "DISABLE_MFA": "২এফএ নিষ্ক্রিয় করুন",
+      "DISABLE_MFA_DESC": "আপনার অ্যাকাউন্ট থেকে দুই-ধাপ যাচাইকরণ সরান",
+      "DISABLE_BUTTON": "দুই-ধাপ যাচাইকরণ নিষ্ক্রিয় করুন"
     },
     "DISABLE": {
-      "TITLE": "Disable Two-Factor Authentication",
-      "DESCRIPTION": "You'll need to enter your password and a verification code to disable two-factor authentication.",
-      "PASSWORD": "Password",
-      "OTP_CODE": "Verification Code",
-      "OTP_CODE_PLACEHOLDER": "000000",
-      "CONFIRM": "Disable 2FA",
-      "CANCEL": "Cancel",
-      "SUCCESS": "Two-factor authentication has been disabled",
-      "ERROR": "Failed to disable MFA. Please check your credentials."
+      "TITLE": "দুই-ধাপ যাচাইকরণ নিষ্ক্রিয় করুন",
+      "DESCRIPTION": "দুই-ধাপ যাচাইকরণ নিষ্ক্রিয় করতে আপনাকে আপনার পাসওয়ার্ড এবং একটি যাচাইকরণ কোড প্রবেশ করতে হবে.",
+      "PASSWORD": "পাসওয়ার্ড",
+      "OTP_CODE": "ভেরিফিকেশন কোড",
+      "OTP_CODE_PLACEHOLDER": "০০০০০০",
+      "CONFIRM": "2FA নিষ্ক্রিয় করুন",
+      "CANCEL": "বাতিল করুন",
+      "SUCCESS": "টু-ফ্যাক্টর অথেন্টিকেশন নিষ্ক্রিয় করা হয়েছে",
+      "ERROR": "MFA নিষ্ক্রিয় করতে ব্যর্থ হয়েছে। অনুগ্রহ করে আপনার শংসাপত্র যাচাই করুন."
     },
     "REGENERATE": {
-      "TITLE": "Regenerate Backup Codes",
-      "DESCRIPTION": "This will invalidate your existing backup codes and generate new ones. Enter your verification code to continue.",
-      "OTP_CODE": "Verification Code",
-      "OTP_CODE_PLACEHOLDER": "000000",
-      "CONFIRM": "Generate New Codes",
-      "CANCEL": "Cancel",
-      "NEW_CODES_TITLE": "New Backup Codes Generated",
-      "NEW_CODES_DESC": "Your old backup codes have been invalidated. Save these new codes in a secure location.",
-      "CODES_IMPORTANT": "Important:",
-      "CODES_IMPORTANT_NOTE": " Each code can only be used once. Save them before closing this window.",
-      "DOWNLOAD_CODES": "Download Codes",
-      "COPY_ALL_CODES": "Copy All Codes",
-      "CODES_SAVED": "I've Saved My Codes",
-      "SUCCESS": "New backup codes have been generated",
-      "ERROR": "Failed to regenerate backup codes"
+      "TITLE": "ব্যাকআপ কোড পুনরায় তৈরি করুন",
+      "DESCRIPTION": "এটি আপনার বর্তমান ব্যাকআপ কোডসমূহ বাতিল করবে এবং নতুন কোড তৈরি করবে। চালিয়ে যেতে আপনার যাচাইকরণ কোড দিন.",
+      "OTP_CODE": "যাচাইকরণ কোড",
+      "OTP_CODE_PLACEHOLDER": "০০০০০০",
+      "CONFIRM": "নতুন কোড তৈরি করুন",
+      "CANCEL": "বাতিল করুন",
+      "NEW_CODES_TITLE": "নতুন ব্যাকআপ কোড তৈরি হয়েছে",
+      "NEW_CODES_DESC": "আপনার পুরোনো ব্যাকআপ কোডগুলো বাতিল করা হয়েছে। এই নতুন কোডগুলো নিরাপদ স্থানে সংরক্ষণ করুন.",
+      "CODES_IMPORTANT": "গুরুত্বপূর্ণ:",
+      "CODES_IMPORTANT_NOTE": " প্রতিটি কোড শুধুমাত্র একবার ব্যবহার করা যাবে। এই উইন্ডো বন্ধ করার আগে কোডগুলো সংরক্ষণ করুন.",
+      "DOWNLOAD_CODES": "কোড ডাউনলোড করুন",
+      "COPY_ALL_CODES": "সব কোড কপি করুন",
+      "CODES_SAVED": "আমি আমার কোডগুলো সংরক্ষণ করেছি",
+      "SUCCESS": "নতুন ব্যাকআপ কোড তৈরি হয়েছে",
+      "ERROR": "ব্যাকআপ কোড পুনরায় তৈরি করতে ব্যর্থ হয়েছে"
     }
   },
   "MFA_VERIFICATION": {
-    "TITLE": "Two-Factor Authentication",
-    "DESCRIPTION": "Enter your verification code to continue",
-    "AUTHENTICATOR_APP": "Authenticator App",
-    "BACKUP_CODE": "Backup Code",
-    "ENTER_OTP_CODE": "Enter 6-digit code from your authenticator app",
-    "ENTER_BACKUP_CODE": "Enter one of your backup codes",
-    "BACKUP_CODE_PLACEHOLDER": "000000",
-    "VERIFY_BUTTON": "Verify",
-    "TRY_ANOTHER_METHOD": "Try another verification method",
-    "CANCEL_LOGIN": "Cancel and return to login",
-    "HELP_TEXT": "Having trouble signing in?",
-    "LEARN_MORE": "Learn more about 2FA",
+    "TITLE": "দ্বি-স্তরীয় প্রমাণীকরণ",
+    "DESCRIPTION": "চালিয়ে যেতে আপনার যাচাইকরণ কোড দিন",
+    "AUTHENTICATOR_APP": "অথেন্টিকেটর অ্যাপ",
+    "BACKUP_CODE": "ব্যাকআপ কোড",
+    "ENTER_OTP_CODE": "আপনার authenticator অ্যাপ থেকে ৬-সংখ্যার কোডটি লিখুন",
+    "ENTER_BACKUP_CODE": "আপনার ব্যাকআপ কোডগুলোর মধ্যে একটি লিখুন",
+    "BACKUP_CODE_PLACEHOLDER": "০০০০০০",
+    "VERIFY_BUTTON": "যাচাই করুন",
+    "TRY_ANOTHER_METHOD": "অন্য একটি যাচাইকরণ পদ্ধতি চেষ্টা করুন",
+    "CANCEL_LOGIN": "বাতিল করুন এবং লগইন পৃষ্ঠায় ফিরে যান",
+    "HELP_TEXT": "সাইন ইন করতে সমস্যা হচ্ছে?",
+    "LEARN_MORE": "2FA সম্পর্কে আরও জানুন",
     "HELP_MODAL": {
-      "TITLE": "Two-Factor Authentication Help",
-      "AUTHENTICATOR_TITLE": "Using an Authenticator App",
-      "AUTHENTICATOR_DESC": "Open your authenticator app (Google Authenticator, Authy, etc.) and enter the 6-digit code shown for your account.",
-      "BACKUP_TITLE": "Using a Backup Code",
-      "BACKUP_DESC": "If you don't have access to your authenticator app, you can use one of the backup codes you saved when setting up 2FA. Each code can only be used once.",
-      "CONTACT_TITLE": "Need More Help?",
-      "CONTACT_DESC_CLOUD": "If you've lost access to both your authenticator app and backup codes, please reach out to Chatwoot support for assistance.",
-      "CONTACT_DESC_SELF_HOSTED": "If you've lost access to both your authenticator app and backup codes, please contact your administrator for assistance."
+      "TITLE": "টু-ফ্যাক্টর অথেন্টিকেশন সহায়তা",
+      "AUTHENTICATOR_TITLE": "অথেন্টিকেটর অ্যাপ ব্যবহার করা হচ্ছে",
+      "AUTHENTICATOR_DESC": "আপনার authenticator অ্যাপ (Google Authenticator, Authy, ইত্যাদি) খুলুন এবং আপনার অ্যাকাউন্টের জন্য দেখানো ৬-সংখ্যার কোডটি লিখুন.",
+      "BACKUP_TITLE": "ব্যাকআপ কোড ব্যবহার করুন",
+      "BACKUP_DESC": "যদি আপনার authenticator অ্যাপে প্রবেশাধিকার না থাকে, তাহলে 2FA সেটআপ করার সময় সংরক্ষণ করা ব্যাকআপ কোডগুলোর যেকোনো একটি ব্যবহার করতে পারেন। প্রতিটি কোড কেবল একবারই ব্যবহার করা যাবে.",
+      "CONTACT_TITLE": "আরও সাহায্য দরকার?",
+      "CONTACT_DESC_CLOUD": "আপনি যদি আপনার authenticator অ্যাপ এবং ব্যাকআপ কোড দুটোই হারিয়ে ফেলেন, তাহলে সহায়তার জন্য অনুগ্রহ করে Chatwoot সাপোর্ট টিমের সাথে যোগাযোগ করুন.",
+      "CONTACT_DESC_SELF_HOSTED": "আপনি যদি আপনার authenticator অ্যাপ এবং ব্যাকআপ কোড দুটোই হারিয়ে ফেলেন, সহায়তার জন্য অনুগ্রহ করে আপনার অ্যাডমিনিস্ট্রেটরের সাথে যোগাযোগ করুন."
     },
-    "VERIFICATION_FAILED": "Verification failed. Please try again."
+    "VERIFICATION_FAILED": "ভেরিফিকেশন ব্যর্থ হয়েছে। অনুগ্রহ করে আবার চেষ্টা করুন."
   }
 }

app/javascript/dashboard/i18n/locale/bn/report.json

@@ -1,125 +1,125 @@
 {
   "REPORT": {
-    "HEADER": "Conversations",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_CONVERSATION_REPORTS": "Download conversation reports",
-    "DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
-    "SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
+    "HEADER": "কথোপকথন",
+    "LOADING_CHART": "চার্ট ডেটা লোড হচ্ছে...",
+    "NO_ENOUGH_DATA": "রিপোর্ট তৈরি করার জন্য যথেষ্ট ডেটা নেই, পরে আবার চেষ্টা করুন।",
+    "DOWNLOAD_CONVERSATION_REPORTS": "কথোপকথনের রিপোর্ট ডাউনলোড করুন",
+    "DATA_FETCHING_FAILED": "তথ্য আনতে ব্যর্থ হয়েছে, পরে আবার চেষ্টা করুন।",
+    "SUMMARY_FETCHING_FAILED": "সারাংশ আনতে ব্যর্থ হয়েছে, পরে আবার চেষ্টা করুন।",
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "কনভার্সেশন",
+        "DESC": "( মোট )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Messages received",
-        "DESC": "( Total )"
+        "NAME": "প্রাপ্ত বার্তা",
+        "DESC": "( মোট )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Messages sent",
-        "DESC": "( Total )"
+        "NAME": "প্রেরিত বার্তা",
+        "DESC": "( মোট )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "NAME": "প্রথম সাড়া দেওয়ার সময়",
+        "DESC": "( গড় )",
+        "INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
         "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "NAME": "সমাধানের সময়",
+        "DESC": "( গড় )",
+        "INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
         "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "সমাধানের সংখ্যা",
+        "DESC": "( মোট )"
       },
       "BOT_RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "সমাধানের সংখ্যা",
+        "DESC": "( মোট )"
       },
       "BOT_HANDOFF_COUNT": {
-        "NAME": "Handoff Count",
-        "DESC": "( Total )"
+        "NAME": "হস্তান্তরের সংখ্যা",
+        "DESC": "( মোট )"
       },
       "REPLY_TIME": {
-        "NAME": "Customer waiting time",
+        "NAME": "গ্রাহকের অপেক্ষার সময়",
         "TOOLTIP_TEXT": "Waiting time is {metricValue} (based on {conversationCount} replies)",
         "DESC": ""
       }
     },
     "DATE_RANGE_OPTIONS": {
-      "LAST_7_DAYS": "Last 7 days",
-      "LAST_14_DAYS": "Last 14 days",
-      "LAST_30_DAYS": "Last 30 days",
-      "THIS_MONTH": "This month",
-      "LAST_MONTH": "Last month",
-      "LAST_3_MONTHS": "Last 3 months",
-      "LAST_6_MONTHS": "Last 6 months",
-      "LAST_YEAR": "Last year",
-      "CUSTOM_DATE_RANGE": "Custom date range"
+      "LAST_7_DAYS": "গত ৭ দিন",
+      "LAST_14_DAYS": "গত ১৪ দিন",
+      "LAST_30_DAYS": "গত ৩০ দিন",
+      "THIS_MONTH": "এই মাস",
+      "LAST_MONTH": "গত মাস",
+      "LAST_3_MONTHS": "গত ৩ মাস",
+      "LAST_6_MONTHS": "গত ৬ মাস",
+      "LAST_YEAR": "গত বছর",
+      "CUSTOM_DATE_RANGE": "কাস্টম তারিখ পরিসর"
     },
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "প্রয়োগ করুন",
+      "PLACEHOLDER": "তারিখ নির্বাচন করুন"
     },
-    "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
-    "DURATION_FILTER_LABEL": "Duration",
+    "GROUP_BY_FILTER_DROPDOWN_LABEL": "গ্রুপ করুন",
+    "DURATION_FILTER_LABEL": "সময়কাল",
     "GROUPING_OPTIONS": {
-      "DAY": "Day",
-      "WEEK": "Week",
-      "MONTH": "Month",
-      "YEAR": "Year"
+      "DAY": "দিন",
+      "WEEK": "সপ্তাহ",
+      "MONTH": "মাস",
+      "YEAR": "বছর"
     },
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "দিন"
       }
     ],
     "GROUP_BY_WEEK_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "দিন"
       },
       {
         "id": 2,
-        "groupBy": "Week"
+        "groupBy": "সপ্তাহ"
       }
     ],
     "GROUP_BY_MONTH_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "দিন"
       },
       {
         "id": 2,
-        "groupBy": "Week"
+        "groupBy": "সপ্তাহ"
       },
       {
         "id": 3,
-        "groupBy": "Month"
+        "groupBy": "মাস"
       }
     ],
     "GROUP_BY_YEAR_OPTIONS": [
       {
         "id": 2,
-        "groupBy": "Week"
+        "groupBy": "সপ্তাহ"
       },
       {
         "id": 3,
-        "groupBy": "Month"
+        "groupBy": "মাস"
       },
       {
         "id": 4,
-        "groupBy": "Year"
+        "groupBy": "বছর"
       }
     ],
-    "BUSINESS_HOURS": "Business Hours",
+    "BUSINESS_HOURS": "ব্যবসায়িক সময়",
     "FILTER_ACTIONS": {
-      "CLEAR_FILTER": "Clear filter",
-      "EMPTY_LIST": "No results found"
+      "CLEAR_FILTER": "ফিল্টার পরিষ্কার করুন",
+      "EMPTY_LIST": "কোনও ফলাফল পাওয়া যায়নি"
     },
     "PAGINATION": {
       "RESULTS": "Showing {start} to {end} of {total} results",
@@ -127,524 +127,524 @@
     }
   },
   "AGENT_REPORTS": {
-    "HEADER": "Agents Overview",
-    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent's name to learn more.",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
-    "FILTER_DROPDOWN_LABEL": "Select Agent",
+    "HEADER": "এজেন্ট সংক্ষিপ্ত বিবরণ",
+    "DESCRIPTION": "কথোপকথন, সাড়া দেওয়ার সময়, সমাধানের সময় ও সমাধানকৃত কেসসহ গুরুত্বপূর্ণ মেট্রিক্সে সহজেই এজেন্ট পারফরম্যান্স ট্র্যাক করুন। আরও জানতে এজেন্টের নাম ক্লিক করুন।",
+    "LOADING_CHART": "চার্ট ডেটা লোড হচ্ছে...",
+    "NO_ENOUGH_DATA": "রিপোর্ট তৈরি করার জন্য যথেষ্ট ডেটা নেই, পরে আবার চেষ্টা করুন।",
+    "DOWNLOAD_AGENT_REPORTS": "এজেন্ট রিপোর্ট ডাউনলোড করুন",
+    "FILTER_DROPDOWN_LABEL": "এজেন্ট নির্বাচন করুন",
     "FILTERS": {
       "INPUT_PLACEHOLDER": {
-        "AGENTS": "Search agents"
+        "AGENTS": "এজেন্ট খুঁজুন"
       }
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "কনভার্সেশন",
+        "DESC": "( মোট )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "NAME": "আসা বার্তা",
+        "DESC": "( মোট )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "NAME": "প্রেরিত বার্তা",
+        "DESC": "( মোট )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "NAME": "প্রথম সাড়া দেওয়ার সময়",
+        "DESC": "( গড় )",
+        "INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
         "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "NAME": "সমাধান সময়",
+        "DESC": "( গড় )",
+        "INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
         "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "সমাধান সংখ্যা",
+        "DESC": "( মোট )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "গত ৭ দিন"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "গত ৩০ দিন"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "গত ৩ মাস"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "গত ৬ মাস"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "গত বছর"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "কাস্টম তারিখ পরিসর"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "প্রয়োগ করুন",
+      "PLACEHOLDER": "তারিখ পরিসর নির্বাচন করুন"
     }
   },
   "LABEL_REPORTS": {
-    "HEADER": "Labels Overview",
-    "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_LABEL_REPORTS": "Download label reports",
-    "FILTER_DROPDOWN_LABEL": "Select Label",
+    "HEADER": "লেবেল সংক্ষিপ্তসার",
+    "DESCRIPTION": "কথোপকথন, সাড়া দেওয়ার সময়, সমাধানের সময় ও সমাধানকৃত কেসসহ মূল পরিসংখ্যান দিয়ে লেবেলের কার্যকারিতা ট্র্যাক করুন। বিস্তারিত জানতে লেবেলের নাম ক্লিক করুন।",
+    "LOADING_CHART": "চার্ট ডেটা লোড হচ্ছে...",
+    "NO_ENOUGH_DATA": "রিপোর্ট তৈরি করার জন্য যথেষ্ট ডেটা নেই, পরে আবার চেষ্টা করুন।",
+    "DOWNLOAD_LABEL_REPORTS": "লেবেল রিপোর্ট ডাউনলোড করুন",
+    "FILTER_DROPDOWN_LABEL": "লেবেল নির্বাচন করুন",
     "FILTERS": {
       "INPUT_PLACEHOLDER": {
-        "LABELS": "Search labels"
+        "LABELS": "লেবেল খুঁজুন"
       }
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "কনভার্সেশন",
+        "DESC": "( মোট )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "NAME": "ইনকামিং মেসেজ",
+        "DESC": "( মোট )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "NAME": "আউটগোয়িং মেসেজ",
+        "DESC": "( মোট )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "NAME": "প্রথম সাড়া সময়",
+        "DESC": "( গড় )",
+        "INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
         "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "NAME": "সমাধানের সময়",
+        "DESC": "( গড় )",
+        "INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
         "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "সমাধান সংখ্যা",
+        "DESC": "( মোট )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "গত ৭ দিন"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "গত ৩০ দিন"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "গত ৩ মাস"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "গত ৬ মাস"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "গত বছর"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "কাস্টম তারিখ পরিসর"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "প্রয়োগ করুন",
+      "PLACEHOLDER": "তারিখের পরিসর নির্বাচন করুন"
     }
   },
   "INBOX_REPORTS": {
-    "HEADER": "Inbox Overview",
-    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
-    "FILTER_DROPDOWN_LABEL": "Select Inbox",
-    "ALL_INBOXES": "All Inboxes",
-    "SEARCH_INBOX": "Search Inbox",
+    "HEADER": "ইনবক্স সংক্ষিপ্ত বিবরণ",
+    "DESCRIPTION": "কথোপকথন, সাড়া দেওয়ার সময়, সমাধানের সময় ও সমাধানকৃত কেসসহ গুরুত্বপূর্ণ মেট্রিক্সে আপনার ইনবক্সের পারফরম্যান্স এক জায়গায় দ্রুত দেখুন। আরও জানতে ইনবক্সের নাম ক্লিক করুন।",
+    "LOADING_CHART": "চার্ট ডেটা লোড হচ্ছে...",
+    "NO_ENOUGH_DATA": "রিপোর্ট তৈরির জন্য যথেষ্ট ডেটা নেই, পরে আবার চেষ্টা করুন।",
+    "DOWNLOAD_INBOX_REPORTS": "ইনবক্স রিপোর্ট ডাউনলোড করুন",
+    "FILTER_DROPDOWN_LABEL": "ইনবক্স নির্বাচন করুন",
+    "ALL_INBOXES": "সব ইনবক্স",
+    "SEARCH_INBOX": "ইনবক্সে খুঁজুন",
     "FILTERS": {
       "INPUT_PLACEHOLDER": {
-        "INBOXES": "Search inboxes"
+        "INBOXES": "ইনবক্স খুঁজুন"
       }
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "কনভার্সেশন",
+        "DESC": "( মোট )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "NAME": "ইনকামিং মেসেজ",
+        "DESC": "( মোট )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "NAME": "প্রেরিত বার্তা",
+        "DESC": "(মোট)"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "NAME": "প্রথম সাড়া সময়",
+        "DESC": "(গড়)",
+        "INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
         "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "NAME": "সমাধানের সময়",
+        "DESC": "(গড়)",
+        "INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
         "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "সমাধানের সংখ্যা",
+        "DESC": "(মোট)"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "গত ৭ দিন"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "গত ৩০ দিন"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "গত ৩ মাস"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "গত ৬ মাস"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "গত বছর"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "কাস্টম তারিখ পরিসর"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "প্রয়োগ করুন",
+      "PLACEHOLDER": "তারিখ পরিসর নির্বাচন করুন"
     }
   },
   "TEAM_REPORTS": {
-    "HEADER": "Team Overview",
-    "DESCRIPTION": "Get a snapshot of your team's performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_TEAM_REPORTS": "Download team reports",
-    "FILTER_DROPDOWN_LABEL": "Select Team",
+    "HEADER": "টিমের সারসংক্ষেপ",
+    "DESCRIPTION": "কথোপকথন, সাড়া দেওয়ার সময়, সমাধানের সময় ও সমাধানকৃত কেসসহ গুরুত্বপূর্ণ মেট্রিক্সে আপনার টিমের পারফরম্যান্সের সারসংক্ষেপ দেখুন। আরও জানতে টিমের নাম ক্লিক করুন।",
+    "LOADING_CHART": "চার্ট ডেটা লোড হচ্ছে...",
+    "NO_ENOUGH_DATA": "রিপোর্ট তৈরির জন্য যথেষ্ট ডেটা নেই, পরে আবার চেষ্টা করুন।",
+    "DOWNLOAD_TEAM_REPORTS": "টিম রিপোর্ট ডাউনলোড করুন",
+    "FILTER_DROPDOWN_LABEL": "টিম নির্বাচন করুন",
     "FILTERS": {
-      "ADD_FILTER": "Add filter",
-      "CLEAR_ALL": "Clear all",
-      "NO_FILTER": "No filters available",
+      "ADD_FILTER": "ফিল্টার যোগ করুন",
+      "CLEAR_ALL": "সব মুছুন",
+      "NO_FILTER": "কোনো ফিল্টার নেই",
       "INPUT_PLACEHOLDER": {
-        "TEAMS": "Search teams"
+        "TEAMS": "টিম খুঁজুন"
       }
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "আলোচনা",
+        "DESC": "(মোট)"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "NAME": "প্রাপ্ত বার্তা",
+        "DESC": "(মোট)"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "NAME": "প্রেরিত বার্তা",
+        "DESC": "(মোট)"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "NAME": "প্রথম সাড়া সময়",
+        "DESC": "(গড়)",
+        "INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
         "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "NAME": "সমাধানের সময়",
+        "DESC": "(গড়)",
+        "INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
         "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
+        "NAME": "সমাধানের সংখ্যা",
         "DESC": "( Total )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "গত ৭ দিন"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "গত ৩০ দিন"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "গত ৩ মাস"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "গত ৬ মাস"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "গত বছর"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "কাস্টম তারিখ পরিসর"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "প্রয়োগ করুন",
+      "PLACEHOLDER": "তারিখ পরিসর নির্বাচন করুন"
     }
   },
   "CSAT_REPORTS": {
-    "HEADER": "CSAT Reports",
-    "NO_RECORDS": "No responses yet",
-    "NO_RECORDS_DESCRIPTION": "CSAT survey responses will appear here once customers start providing feedback.",
-    "DOWNLOAD": "Download CSAT Reports",
-    "DOWNLOAD_FAILED": "Failed to download CSAT Reports",
+    "HEADER": "CSAT রিপোর্ট",
+    "NO_RECORDS": "এখনও কোনো উত্তর নেই",
+    "NO_RECORDS_DESCRIPTION": "গ্রাহকরা ফিডব্যাক দিলে এখানে CSAT জরিপের উত্তর দেখা যাবে।",
+    "DOWNLOAD": "CSAT রিপোর্ট ডাউনলোড করুন",
+    "DOWNLOAD_FAILED": "CSAT রিপোর্ট ডাউনলোড ব্যর্থ হয়েছে",
     "FILTERS": {
-      "ADD_FILTER": "Add filter",
-      "CLEAR_ALL": "Clear all",
-      "NO_FILTER": "No filters available",
+      "ADD_FILTER": "ফিল্টার যোগ করুন",
+      "CLEAR_ALL": "সব মুছুন",
+      "NO_FILTER": "কোনো ফিল্টার নেই",
       "INPUT_PLACEHOLDER": {
-        "AGENTS": "Search agents",
-        "INBOXES": "Search inboxes",
-        "TEAMS": "Search teams",
-        "RATINGS": "Search ratings"
+        "AGENTS": "এজেন্ট খুঁজুন",
+        "INBOXES": "ইনবক্স খুঁজুন",
+        "TEAMS": "টিম খুঁজুন",
+        "RATINGS": "রেটিং খুঁজুন"
       },
       "AGENTS": {
-        "LABEL": "Agent"
+        "LABEL": "এজেন্ট"
       },
       "INBOXES": {
-        "LABEL": "Inbox"
+        "LABEL": "ইনবক্স"
       },
       "TEAMS": {
-        "LABEL": "Team"
+        "LABEL": "টিম"
       },
       "RATINGS": {
-        "LABEL": "Rating"
+        "LABEL": "রেটিং"
       }
     },
     "TABLE": {
       "HEADER": {
-        "CONTACT_NAME": "Contact",
-        "AGENT_NAME": "Agent",
-        "RATING": "Rating",
-        "FEEDBACK_TEXT": "Feedback comment",
-        "CONVERSATION": "Conversation",
-        "CUSTOMER": "Customer",
-        "RESPONSE": "Response",
-        "HANDLED_BY": "Handled by"
+        "CONTACT_NAME": "যোগাযোগ",
+        "AGENT_NAME": "এজেন্ট",
+        "RATING": "রেটিং",
+        "FEEDBACK_TEXT": "মতামত",
+        "CONVERSATION": "কথোপকথন",
+        "CUSTOMER": "গ্রাহক",
+        "RESPONSE": "প্রতিক্রিয়া",
+        "HANDLED_BY": "যিনি পরিচালনা করেছেন"
       },
-      "UNKNOWN_CUSTOMER": "Unknown customer"
+      "UNKNOWN_CUSTOMER": "অজানা গ্রাহক"
     },
-    "NO_AGENT": "No assigned agent",
-    "NO_FEEDBACK": "No feedback provided",
+    "NO_AGENT": "কোনো এজেন্ট নির্ধারিত নেই",
+    "NO_FEEDBACK": "কোনো মতামত দেওয়া হয়নি",
     "METRIC": {
       "TOTAL_RESPONSES": {
-        "LABEL": "Total responses",
-        "TOOLTIP": "Total number of responses collected"
+        "LABEL": "মোট উত্তর",
+        "TOOLTIP": "মোট সংগৃহীত উত্তর"
       },
       "SATISFACTION_SCORE": {
-        "LABEL": "Satisfaction score",
-        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+        "LABEL": "সন্তুষ্টি স্কোর",
+        "TOOLTIP": "মোট ইতিবাচক প্রতিক্রিয়া / মোট প্রতিক্রিয়া * ১০০"
       },
       "RESPONSE_RATE": {
-        "LABEL": "Response rate",
-        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+        "LABEL": "প্রতিক্রিয়া হার",
+        "TOOLTIP": "মোট প্রতিক্রিয়া / মোট CSAT জরিপ বার্তা * ১০০"
       },
-      "RATING_DISTRIBUTION": "Rating distribution"
+      "RATING_DISTRIBUTION": "রেটিং বণ্টন"
     },
     "REVIEW_NOTES": {
-      "TITLE": "Review notes",
-      "PLACEHOLDER": "Add review notes about this rating...",
-      "SAVE": "Save",
-      "CANCEL": "Cancel",
-      "SAVING": "Saving...",
-      "SAVED": "Notes saved successfully",
-      "SAVE_ERROR": "Failed to save notes",
+      "TITLE": "নোটসমূহ পর্যালোচনা করুন",
+      "PLACEHOLDER": "এই রেটিং সম্পর্কে পর্যালোচনার নোট যোগ করুন...",
+      "SAVE": "সংরক্ষণ করুন",
+      "CANCEL": "বাতিল করুন",
+      "SAVING": "সংরক্ষণ করা হচ্ছে...",
+      "SAVED": "নোট সফলভাবে সংরক্ষিত হয়েছে",
+      "SAVE_ERROR": "নোট সংরক্ষণে ব্যর্থ হয়েছে",
       "UPDATED_BY": "Updated by {name} {time}",
-      "UPDATED_BY_LABEL": "Updated by",
+      "UPDATED_BY_LABEL": "আপডেট করেছেন",
       "PAYWALL": {
-        "TITLE": "Upgrade to add review notes",
-        "AVAILABLE_ON": "The review notes feature is only available in the Business and Enterprise plans.",
-        "UPGRADE_PROMPT": "Add internal context to every CSAT response with review notes. Capture what really happened, spot patterns faster, and make better decisions from your feedback.",
-        "UPGRADE_NOW": "Upgrade now",
-        "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+        "TITLE": "পর্যালোচনার নোট যোগ করতে আপগ্রেড করুন",
+        "AVAILABLE_ON": "পর্যালোচনার নোট ফিচারটি শুধুমাত্র Business এবং Enterprise প্ল্যানে উপলব্ধ।",
+        "UPGRADE_PROMPT": "প্রতি CSAT প্রতিক্রিয়ায় রিভিউ নোট যোগ করে অভ্যন্তরীণ তথ্য যুক্ত করুন। কী ঘটেছিল তা ধরুন, দ্রুত প্যাটার্ন চিনুন এবং আপনার ফিডব্যাক থেকে আরও ভালো সিদ্ধান্ত নিন।",
+        "UPGRADE_NOW": "এখনই আপগ্রেড করুন",
+        "CANCEL_ANYTIME": "আপনি যেকোনো সময় আপনার প্ল্যান পরিবর্তন বা বাতিল করতে পারেন"
       }
     }
   },
   "BOT_REPORTS": {
-    "HEADER": "Bot Reports",
+    "HEADER": "বট রিপোর্ট",
     "METRIC": {
       "TOTAL_CONVERSATIONS": {
-        "LABEL": "No. of Conversations",
-        "TOOLTIP": "Total number of conversations handled by the bot"
+        "LABEL": "কথোপকথনের সংখ্যা",
+        "TOOLTIP": "বট দ্বারা পরিচালিত মোট কথোপকথন"
       },
       "TOTAL_RESPONSES": {
-        "LABEL": "Total Responses",
-        "TOOLTIP": "Total number of responses sent by the bot"
+        "LABEL": "মোট উত্তর",
+        "TOOLTIP": "বট দ্বারা পাঠানো মোট উত্তর"
       },
       "RESOLUTION_RATE": {
-        "LABEL": "Resolution Rate",
-        "TOOLTIP": "Total number of conversations resolved by the bot / Total number of conversations handled by the bot * 100"
+        "LABEL": "সমাধান হার",
+        "TOOLTIP": "বট দ্বারা সমাধানকৃত মোট কথোপকথন / বট দ্বারা পরিচালিত মোট কথোপকথন * ১০০"
       },
       "HANDOFF_RATE": {
-        "LABEL": "Handoff Rate",
-        "TOOLTIP": "Total number of conversations handed off to agents / Total number of conversations handled by the bot * 100"
+        "LABEL": "হ্যান্ডঅফ হার",
+        "TOOLTIP": "এজেন্টদের কাছে হ্যান্ডঅফ করা মোট কথোপকথন / বট দ্বারা পরিচালিত মোট কথোপকথন * ১০০"
       }
     }
   },
   "OVERVIEW_REPORTS": {
-    "HEADER": "Overview",
-    "LIVE": "Live",
+    "HEADER": "সংক্ষিপ্ত বিবরণ",
+    "LIVE": "লাইভ",
     "ACCOUNT_CONVERSATIONS": {
-      "HEADER": "Open Conversations",
-      "LOADING_MESSAGE": "Loading conversation metrics...",
-      "OPEN": "Open",
-      "UNATTENDED": "Unattended",
-      "UNASSIGNED": "Unassigned",
-      "PENDING": "Pending"
+      "HEADER": "খোলা কথোপকথন",
+      "LOADING_MESSAGE": "কথোপকথনের পরিসংখ্যান লোড হচ্ছে...",
+      "OPEN": "খোলা",
+      "UNATTENDED": "অবহেলিত",
+      "UNASSIGNED": "অবরোধহীন",
+      "PENDING": "অপেক্ষমাণ"
     },
     "CONVERSATION_HEATMAP": {
-      "HEADER": "Conversation Traffic",
-      "NO_CONVERSATIONS": "No conversations",
+      "HEADER": "কথোপকথনের ট্রাফিক",
+      "NO_CONVERSATIONS": "কোনো কথোপকথন নেই",
       "CONVERSATION": "{count} conversation",
       "CONVERSATIONS": "{count} conversations",
-      "DOWNLOAD_REPORT": "Download report"
+      "DOWNLOAD_REPORT": "রিপোর্ট ডাউনলোড করুন"
     },
     "RESOLUTION_HEATMAP": {
-      "HEADER": "Resolutions",
-      "NO_CONVERSATIONS": "No conversations",
+      "HEADER": "সমাধানসমূহ",
+      "NO_CONVERSATIONS": "কোনো কথোপকথন নেই",
       "CONVERSATION": "{count} conversation",
       "CONVERSATIONS": "{count} conversations",
-      "DOWNLOAD_REPORT": "Download report"
+      "DOWNLOAD_REPORT": "রিপোর্ট ডাউনলোড করুন"
     },
     "AGENT_CONVERSATIONS": {
-      "HEADER": "Conversations by agents",
-      "LOADING_MESSAGE": "Loading agent metrics...",
-      "NO_AGENTS": "There are no conversations by agents",
+      "HEADER": "এজেন্ট অনুযায়ী কথোপকথন",
+      "LOADING_MESSAGE": "এজেন্টের পরিসংখ্যান লোড হচ্ছে...",
+      "NO_AGENTS": "এজেন্টদের কোনো কথোপকথন নেই",
       "TABLE_HEADER": {
-        "AGENT": "Agent",
-        "OPEN": "Open",
-        "UNATTENDED": "Unattended",
-        "STATUS": "Status"
+        "AGENT": "এজেন্ট",
+        "OPEN": "খোলা",
+        "UNATTENDED": "অযত্নে",
+        "STATUS": "অবস্থা"
       }
     },
     "TEAM_CONVERSATIONS": {
-      "ALL_TEAMS": "All Teams",
-      "HEADER": "Conversations by teams",
-      "LOADING_MESSAGE": "Loading team metrics...",
-      "NO_TEAMS": "There is no data available",
+      "ALL_TEAMS": "সব টিম",
+      "HEADER": "দলের ভিত্তিতে কথোপকথন",
+      "LOADING_MESSAGE": "দলের পরিসংখ্যান লোড হচ্ছে...",
+      "NO_TEAMS": "কোনো তথ্য নেই",
       "TABLE_HEADER": {
-        "TEAM": "Team",
-        "OPEN": "Open",
-        "UNATTENDED": "Unattended",
-        "STATUS": "Status"
+        "TEAM": "দল",
+        "OPEN": "খোলা",
+        "UNATTENDED": "অবহেলিত",
+        "STATUS": "অবস্থা"
       }
     },
     "AGENT_STATUS": {
-      "HEADER": "Agent status",
-      "ONLINE": "Online",
-      "BUSY": "Busy",
-      "OFFLINE": "Offline"
+      "HEADER": "এজেন্টের অবস্থা",
+      "ONLINE": "অনলাইন",
+      "BUSY": "ব্যস্ত",
+      "OFFLINE": "অফলাইন"
     }
   },
   "DAYS_OF_WEEK": {
-    "SUNDAY": "Sunday",
-    "MONDAY": "Monday",
-    "TUESDAY": "Tuesday",
-    "WEDNESDAY": "Wednesday",
-    "THURSDAY": "Thursday",
-    "FRIDAY": "Friday",
-    "SATURDAY": "Saturday"
+    "SUNDAY": "রবিবার",
+    "MONDAY": "সোমবার",
+    "TUESDAY": "মঙ্গলবার",
+    "WEDNESDAY": "বুধবার",
+    "THURSDAY": "বৃহস্পতিবার",
+    "FRIDAY": "শুক্রবার",
+    "SATURDAY": "শনিবার"
   },
   "SLA_REPORTS": {
-    "HEADER": "SLA Reports",
-    "NO_RECORDS": "SLA applied conversations are not available.",
-    "LOADING": "Loading SLA data...",
-    "DOWNLOAD_SLA_REPORTS": "Download SLA reports",
-    "DOWNLOAD_FAILED": "Failed to download SLA Reports",
+    "HEADER": "SLA রিপোর্ট",
+    "NO_RECORDS": "SLA প্রয়োগকৃত কোনো কথোপকথন নেই।",
+    "LOADING": "SLA ডেটা লোড হচ্ছে...",
+    "DOWNLOAD_SLA_REPORTS": "SLA রিপোর্ট ডাউনলোড করুন",
+    "DOWNLOAD_FAILED": "SLA রিপোর্ট ডাউনলোড ব্যর্থ হয়েছে",
     "DROPDOWN": {
-      "ADD_FIlTER": "Add filter",
-      "CLEAR_ALL": "Clear all",
-      "CLEAR_FILTER": "Clear filter",
-      "EMPTY_LIST": "No results found",
-      "NO_FILTER": "No filters available",
-      "SEARCH": "Search filter",
+      "ADD_FIlTER": "ফিল্টার যোগ করুন",
+      "CLEAR_ALL": "সব মুছুন",
+      "CLEAR_FILTER": "ফিল্টার মুছুন",
+      "EMPTY_LIST": "কোনও ফলাফল পাওয়া যায়নি",
+      "NO_FILTER": "কোনও ফিল্টার নেই",
+      "SEARCH": "ফিল্টার অনুসন্ধান করুন",
       "INPUT_PLACEHOLDER": {
-        "SLA": "SLA name",
-        "AGENTS": "Agent name",
-        "INBOXES": "Inbox name",
-        "LABELS": "Label name",
-        "TEAMS": "Team name"
+        "SLA": "SLA নাম",
+        "AGENTS": "এজেন্টের নাম",
+        "INBOXES": "ইনবক্সের নাম",
+        "LABELS": "লেবেল নাম",
+        "TEAMS": "টিমের নাম"
       },
-      "SLA": "SLA Policy",
-      "INBOXES": "Inbox",
-      "AGENTS": "Agent",
-      "LABELS": "Label",
-      "TEAMS": "Team"
+      "SLA": "SLA নীতি",
+      "INBOXES": "ইনবক্স",
+      "AGENTS": "এজেন্ট",
+      "LABELS": "লেবেল",
+      "TEAMS": "টিম"
     },
-    "WITH": "with",
+    "WITH": "সহ",
     "METRICS": {
       "HIT_RATE": {
-        "LABEL": "Hit Rate",
-        "TOOLTIP": "Percentage of SLAs created were completed successfully"
+        "LABEL": "হিট হার",
+        "TOOLTIP": "তৈরি হওয়া SLA-র শতকরা কত সফলভাবে সম্পন্ন হয়েছে"
       },
       "NO_OF_MISSES": {
-        "LABEL": "Number of Misses",
-        "TOOLTIP": "Total SLA misses in a certain period"
+        "LABEL": "মিসের সংখ্যা",
+        "TOOLTIP": "নির্দিষ্ট সময়ে মোট SLA মিস"
       },
       "NO_OF_CONVERSATIONS": {
-        "LABEL": "Number of Conversations",
-        "TOOLTIP": "Total number of conversations with SLA"
+        "LABEL": "কথোপকথনের সংখ্যা",
+        "TOOLTIP": "SLA সহ মোট কথোপকথনের সংখ্যা"
       }
     },
     "TABLE": {
       "HEADER": {
-        "POLICY": "Policy",
-        "CONVERSATION": "Conversation",
-        "AGENT": "Agent"
+        "POLICY": "নীতি",
+        "CONVERSATION": "কথোপকথন",
+        "AGENT": "এজেন্ট"
       },
-      "VIEW_DETAILS": "View Details"
+      "VIEW_DETAILS": "বিস্তারিত দেখুন"
     }
   },
   "SUMMARY_REPORTS": {
-    "INBOX": "Inbox",
-    "AGENT": "Agent",
-    "TEAM": "Team",
-    "LABEL": "Label",
-    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
-    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
-    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
-    "RESOLUTION_COUNT": "Resolution Count",
-    "CONVERSATIONS": "No. of conversations"
+    "INBOX": "ইনবক্স",
+    "AGENT": "এজেন্ট",
+    "TEAM": "টিম",
+    "LABEL": "লেবেল",
+    "AVG_RESOLUTION_TIME": "গড় সমাধান সময়",
+    "AVG_FIRST_RESPONSE_TIME": "গড় প্রথম সাড়া সময়",
+    "AVG_REPLY_TIME": "গড় গ্রাহক অপেক্ষার সময়",
+    "RESOLUTION_COUNT": "সমাধান সংখ্যা",
+    "CONVERSATIONS": "কথোপকথনের সংখ্যা"
   }
 }

app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "Col·loca aquest botó dins de l'etiqueta body",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "Agents",
       "INBOX_AGENTS_SUB_TEXT": "Afegir o eliminar agents d'aquesta safata d'entrada",
       "AGENT_ASSIGNMENT": "Conversació Assignada",

app/javascript/dashboard/i18n/locale/ca/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "Característiques",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "Umístěte toto tlačítko dovnitř vašeho tělesného štítku",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "Agenti",
       "INBOX_AGENTS_SUB_TEXT": "Přidat nebo odebrat agenty z této složky doručené pošty",
       "AGENT_ASSIGNMENT": "Conversation Assignment",

app/javascript/dashboard/i18n/locale/cs/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "Funkce",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/da/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "Placer denne knap inde i din body tag",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "Agenter",
       "INBOX_AGENTS_SUB_TEXT": "Tilføj eller fjern agenter fra denne indbakke",
       "AGENT_ASSIGNMENT": "Samtale Tildeling",

app/javascript/dashboard/i18n/locale/da/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "Funktioner",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "Platzieren Sie diese Schaltfläche in Ihrem Body-Tag",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "Agenten",
       "INBOX_AGENTS_SUB_TEXT": "Hinzufügen oder Entfernen von Agenten zu diesem Posteingang",
       "AGENT_ASSIGNMENT": "Konversationssauftrag",

app/javascript/dashboard/i18n/locale/de/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "Funktionen",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/el/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "Τοποθετήσετε αυτόν τον κώδικα μέσα στο body tag της ιστοσελίδας σας",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "Πράκτορες",
       "INBOX_AGENTS_SUB_TEXT": "Προσθέστε ή αφαιρέστε πράκτορες σε αυτό το κιβώτιο",
       "AGENT_ASSIGNMENT": "Ανάθεση Συνομιλίας",

app/javascript/dashboard/i18n/locale/el/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "Χαρακτηριστικά",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/en/integrations.json

@@ -738,6 +738,17 @@
     "DOCUMENTS": {
       "HEADER": "Documents",
       "ADD_NEW": "Create a new document",
+      "SELECTED": "{count} selected",
+      "SELECT_ALL": "Select all ({count})",
+      "UNSELECT_ALL": "Unselect all ({count})",
+      "BULK_DELETE_BUTTON": "Delete",
+      "BULK_DELETE": {
+        "TITLE": "Delete documents?",
+        "DESCRIPTION": "Are you sure you want to delete the selected documents? This action cannot be undone.",
+        "CONFIRM": "Yes, delete all",
+        "SUCCESS_MESSAGE": "Documents deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the documents, please try again."
+      },
       "RELATED_RESPONSES": {
         "TITLE": "Related FAQs",
         "DESCRIPTION": "These FAQs are generated directly from the document."
@@ -796,6 +807,7 @@
     "CUSTOM_TOOLS": {
       "HEADER": "Tools",
       "ADD_NEW": "Create a new tool",
+      "SOFT_LIMIT_WARNING": "Having more than 10 tools may reduce the assistant's reliability in selecting the right tool. Consider removing unused tools for better results.",
       "EMPTY_STATE": {
         "TITLE": "No custom tools available",
         "SUBTITLE": "Create custom tools to connect your assistant with external APIs and services, enabling it to fetch data and perform actions on your behalf.",
@@ -826,11 +838,18 @@
         "SUCCESS_MESSAGE": "Custom tool deleted successfully",
         "ERROR_MESSAGE": "Failed to delete custom tool"
       },
+      "TEST": {
+        "BUTTON": "Test connection",
+        "SUCCESS": "Endpoint returned HTTP {status}",
+        "ERROR": "Connection failed",
+        "DISABLED_HINT": "Testing is only available for endpoints without templates or request bodies."
+      },
       "FORM": {
         "TITLE": {
           "LABEL": "Tool Name",
           "PLACEHOLDER": "Order Lookup",
-          "ERROR": "Tool name is required"
+          "ERROR": "Tool name is required",
+          "MAX_LENGTH_ERROR": "Tool name must be {max} characters or fewer"
         },
         "DESCRIPTION": {
           "LABEL": "Description",

app/javascript/dashboard/i18n/locale/es/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "Coloca este botón dentro de tu etiqueta cuerpo",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "Agentes",
       "INBOX_AGENTS_SUB_TEXT": "Añadir o quitar agentes de esta bandeja de entrada",
       "AGENT_ASSIGNMENT": "Asignación de conversación",

app/javascript/dashboard/i18n/locale/es/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "Características",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/et/contact.json

@@ -1,130 +1,130 @@
 {
   "CONTACT_PANEL": {
-    "NOT_AVAILABLE": "Not Available",
-    "EMAIL_ADDRESS": "Email Address",
-    "PHONE_NUMBER": "Phone number",
-    "IDENTIFIER": "Identifier",
-    "COPY_SUCCESSFUL": "Copied to clipboard successfully",
-    "COMPANY": "Company",
-    "LOCATION": "Location",
+    "NOT_AVAILABLE": "Pole saadaval",
+    "EMAIL_ADDRESS": "E-posti aadress",
+    "PHONE_NUMBER": "Telefoninumber",
+    "IDENTIFIER": "Identifikaator",
+    "COPY_SUCCESSFUL": "Kopeerimine lõikelauale õnnestus",
+    "COMPANY": "Ettevõte",
+    "LOCATION": "Asukoht",
     "BROWSER_LANGUAGE": "Browser Language",
-    "CONVERSATION_TITLE": "Conversation Details",
-    "VIEW_PROFILE": "View Profile",
-    "BROWSER": "Browser",
-    "OS": "Operating System",
-    "INITIATED_FROM": "Initiated from",
-    "INITIATED_AT": "Initiated at",
+    "CONVERSATION_TITLE": "Vestluse üksikasjad",
+    "VIEW_PROFILE": "Vaata profiili",
+    "BROWSER": "Brauser",
+    "OS": "Operatsioonisüsteem",
+    "INITIATED_FROM": "Algatatud kohast",
+    "INITIATED_AT": "Algatatud ajal",
     "IP_ADDRESS": "IP Address",
-    "CREATED_AT_LABEL": "Created",
-    "NEW_MESSAGE": "New message",
-    "CALL": "Call",
-    "CALL_INITIATED": "Calling the contact…",
-    "CALL_FAILED": "Unable to start the call. Please try again.",
+    "CREATED_AT_LABEL": "Loodud",
+    "NEW_MESSAGE": "Uus sõnum",
+    "CALL": "Helista",
+    "CALL_INITIATED": "Helistatakse kontaktile…",
+    "CALL_FAILED": "Kõne alustamine ebaõnnestus. Palun proovi uuesti.",
     "VOICE_INBOX_PICKER": {
-      "TITLE": "Choose a voice inbox"
+      "TITLE": "Vali häälpostkast"
     },
     "CONVERSATIONS": {
-      "NO_RECORDS_FOUND": "There are no previous conversations associated to this contact.",
-      "TITLE": "Previous Conversations"
+      "NO_RECORDS_FOUND": "Selle kontaktiga seotud varasemaid vestlusi ei leitud.",
+      "TITLE": "Varasemad vestlused"
     },
     "LABELS": {
       "CONTACT": {
-        "TITLE": "Contact Labels",
-        "ERROR": "Couldn't update labels"
+        "TITLE": "Kontaktimärgendid",
+        "ERROR": "Märgiste värskendamine ebaõnnestus"
       },
       "CONVERSATION": {
-        "TITLE": "Conversation Labels",
-        "ADD_BUTTON": "Add Labels"
+        "TITLE": "Vestluse sildid",
+        "ADD_BUTTON": "Lisa silte"
       },
       "LABEL_SELECT": {
-        "TITLE": "Add Labels",
-        "PLACEHOLDER": "Search labels",
-        "NO_RESULT": "No labels found",
-        "CREATE_LABEL": "Create new label"
+        "TITLE": "Lisa sildid",
+        "PLACEHOLDER": "Otsi silte",
+        "NO_RESULT": "Silte ei leitud",
+        "CREATE_LABEL": "Loo uus silt"
       }
     },
-    "MERGE_CONTACT": "Merge contact",
-    "CONTACT_ACTIONS": "Contact actions",
-    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
-    "SEND_TRANSCRIPT": "Send Transcript",
-    "EDIT_LABEL": "Edit",
+    "MERGE_CONTACT": "Kontaktide ühendamine",
+    "CONTACT_ACTIONS": "Kontakttegevused",
+    "MUTE_CONTACT": "Blokeeri kontakt",
+    "UNMUTE_CONTACT": "Eemalda kontakti blokeering",
+    "MUTED_SUCCESS": "See kontakt on edukalt blokeeritud. Sa ei saa teateid tulevaste vestluste kohta.",
+    "UNMUTED_SUCCESS": "See kontakt on edukalt blokeeringust vabastatud.",
+    "SEND_TRANSCRIPT": "Saada vestlusajalugu",
+    "EDIT_LABEL": "Muuda",
     "SIDEBAR_SECTIONS": {
-      "CUSTOM_ATTRIBUTES": "Custom Attributes",
-      "CONTACT_LABELS": "Contact Labels",
-      "PREVIOUS_CONVERSATIONS": "Previous Conversations",
-      "NO_RECORDS_FOUND": "No attributes found"
+      "CUSTOM_ATTRIBUTES": "Kohandatud atribuudid",
+      "CONTACT_LABELS": "Kontaktimärgendid",
+      "PREVIOUS_CONVERSATIONS": "Eelnevad vestlused",
+      "NO_RECORDS_FOUND": "Atribuute ei leitud"
     }
   },
   "EDIT_CONTACT": {
-    "BUTTON_LABEL": "Edit Contact",
-    "TITLE": "Edit contact",
-    "DESC": "Edit contact details"
+    "BUTTON_LABEL": "Muuda kontakti",
+    "TITLE": "Muuda kontakti",
+    "DESC": "Muuda kontakti andmeid"
   },
   "DELETE_CONTACT": {
-    "BUTTON_LABEL": "Delete Contact",
-    "TITLE": "Delete contact",
-    "DESC": "Delete contact details",
+    "BUTTON_LABEL": "Kustuta kontakt",
+    "TITLE": "Kustuta kontakt",
+    "DESC": "Kustuta kontakti andmed",
     "CONFIRM": {
-      "TITLE": "Confirm Deletion",
-      "MESSAGE": "Are you sure to delete ",
-      "YES": "Yes, Delete",
-      "NO": "No, Keep"
+      "TITLE": "Kustutamise kinnitamine",
+      "MESSAGE": "Kas olete kindel, et soovite kustutada ",
+      "YES": "Jah, kustuta",
+      "NO": "Ei, säilita"
     },
     "API": {
-      "SUCCESS_MESSAGE": "Contact deleted successfully",
-      "ERROR_MESSAGE": "Could not delete contact. Please try again later."
+      "SUCCESS_MESSAGE": "Kontakt kustutati edukalt",
+      "ERROR_MESSAGE": "Kontaktide kustutamine ebaõnnestus. Palun proovige hiljem uuesti."
     }
   },
   "CONTACT_FORM": {
     "FORM": {
-      "SUBMIT": "Submit",
-      "CANCEL": "Cancel",
+      "SUBMIT": "Esita",
+      "CANCEL": "Tühista",
       "AVATAR": {
-        "LABEL": "Contact Avatar"
+        "LABEL": "Kontakti avatar"
       },
       "NAME": {
-        "PLACEHOLDER": "Enter the full name of the contact",
-        "LABEL": "Full Name"
+        "PLACEHOLDER": "Sisesta kontakti täielik nimi",
+        "LABEL": "Täisnimi"
       },
       "BIO": {
-        "PLACEHOLDER": "Enter the bio of the contact",
+        "PLACEHOLDER": "Sisesta kontakti elulugu",
         "LABEL": "Bio"
       },
       "EMAIL_ADDRESS": {
-        "PLACEHOLDER": "Enter the email address of the contact",
-        "LABEL": "Email Address",
-        "DUPLICATE": "This email address is in use for another contact.",
-        "ERROR": "Please enter a valid email address."
+        "PLACEHOLDER": "Sisesta kontakti e-posti aadress",
+        "LABEL": "E-posti aadress",
+        "DUPLICATE": "See e-posti aadress on juba teise kontakti jaoks kasutusel.",
+        "ERROR": "Palun sisestage kehtiv e-posti aadress."
       },
       "PHONE_NUMBER": {
-        "PLACEHOLDER": "Enter the phone number of the contact",
-        "LABEL": "Phone Number",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
-        "ERROR": "Phone number should be either empty or of E.164 format",
-        "DIAL_CODE_ERROR": "Please select a dial code from the list",
-        "DUPLICATE": "This phone number is in use for another contact."
+        "PLACEHOLDER": "Sisesta kontakti telefoninumber",
+        "LABEL": "Telefoninumber",
+        "HELP": "Telefoninumber peaks olema E.164 formaadis, nt: +1415555555 [+][riigikood][suunakood][kohalik telefoninumber]. Saad valida suunakoodi rippmenüüst.",
+        "ERROR": "Telefoninumber peab olema kas tühi või E.164 formaadis",
+        "DIAL_CODE_ERROR": "Palun vali nimekirjast suunakood",
+        "DUPLICATE": "See telefoninumber on juba teise kontakti jaoks kasutusel."
       },
       "LOCATION": {
-        "PLACEHOLDER": "Enter the location of the contact",
-        "LABEL": "Location"
+        "PLACEHOLDER": "Sisesta kontakti asukoht",
+        "LABEL": "Asukoht"
       },
       "COMPANY_NAME": {
-        "PLACEHOLDER": "Enter the company name",
-        "LABEL": "Company Name"
+        "PLACEHOLDER": "Sisesta ettevõtte nimi",
+        "LABEL": "Ettevõtte nimi"
       },
       "COUNTRY": {
-        "PLACEHOLDER": "Enter the country name",
-        "LABEL": "Country Name",
-        "SELECT_PLACEHOLDER": "Select",
-        "REMOVE": "Remove",
-        "SELECT_COUNTRY": "Select Country"
+        "PLACEHOLDER": "Sisesta riigi nimi",
+        "LABEL": "Riigi nimi",
+        "SELECT_PLACEHOLDER": "Vali",
+        "REMOVE": "Eemalda",
+        "SELECT_COUNTRY": "Vali riik"
       },
       "CITY": {
-        "PLACEHOLDER": "Enter the city name",
-        "LABEL": "City Name"
+        "PLACEHOLDER": "Sisesta linna nimi",
+        "LABEL": "Linna nimi"
       },
       "SOCIAL_PROFILES": {
         "FACEBOOK": {
@@ -147,46 +147,46 @@
     },
     "DELETE_AVATAR": {
       "API": {
-        "SUCCESS_MESSAGE": "Contact avatar deleted successfully",
-        "ERROR_MESSAGE": "Could not delete the contact avatar. Please try again later."
+        "SUCCESS_MESSAGE": "Kontakti avatar kustutati edukalt",
+        "ERROR_MESSAGE": "Kontaktisiku avatari ei õnnestunud kustutada. Palun proovige hiljem uuesti."
       }
     },
-    "SUCCESS_MESSAGE": "Contact saved successfully",
-    "ERROR_MESSAGE": "There was an error, please try again"
+    "SUCCESS_MESSAGE": "Kontakt edukalt salvestatud",
+    "ERROR_MESSAGE": "Tekkis viga, palun proovi uuesti"
   },
   "NEW_CONVERSATION": {
-    "BUTTON_LABEL": "Start conversation",
-    "TITLE": "New conversation",
-    "DESC": "Start a new conversation by sending a new message.",
-    "NO_INBOX": "Couldn't find an inbox to initiate a new conversation with this contact.",
+    "BUTTON_LABEL": "Alusta vestlust",
+    "TITLE": "Uus vestlus",
+    "DESC": "Alusta uut vestlust, saates uue sõnumi.",
+    "NO_INBOX": "Selle kontakti jaoks uut vestlust alustamiseks ei leitud postkasti.",
     "FORM": {
       "TO": {
-        "LABEL": "To"
+        "LABEL": "Saaja"
       },
       "INBOX": {
-        "LABEL": "Via Inbox",
-        "PLACEHOLDER": "Choose source inbox",
-        "ERROR": "Select an inbox"
+        "LABEL": "Postkastist",
+        "PLACEHOLDER": "Vali allikapostkast",
+        "ERROR": "Vali postkast"
       },
       "SUBJECT": {
-        "LABEL": "Subject",
-        "PLACEHOLDER": "Subject",
-        "ERROR": "Subject can't be empty"
+        "LABEL": "Teema",
+        "PLACEHOLDER": "Teema",
+        "ERROR": "Teema ei tohi olla tühi"
       },
       "MESSAGE": {
-        "LABEL": "Message",
-        "PLACEHOLDER": "Write your message here",
-        "ERROR": "Message can't be empty"
+        "LABEL": "Sõnum",
+        "PLACEHOLDER": "Kirjuta siia oma sõnum",
+        "ERROR": "Sõnum ei tohi olla tühi"
       },
       "ATTACHMENTS": {
-        "SELECT": "Choose files",
-        "HELP_TEXT": "Drag and drop files here or choose files to attach"
+        "SELECT": "Vali failid",
+        "HELP_TEXT": "Lohista failid siia või vali failid lisamiseks"
       },
-      "SUBMIT": "Send message",
-      "CANCEL": "Cancel",
-      "SUCCESS_MESSAGE": "Message sent!",
-      "GO_TO_CONVERSATION": "View",
-      "ERROR_MESSAGE": "Couldn't send! try again"
+      "SUBMIT": "Saada sõnum",
+      "CANCEL": "Tühista",
+      "SUCCESS_MESSAGE": "Sõnum saadetud!",
+      "GO_TO_CONVERSATION": "Vaata",
+      "ERROR_MESSAGE": "Saatmine ebaõnnestus! proovi uuesti"
     }
   },
   "CONTACTS_PAGE": {
@@ -197,91 +197,91 @@
     }
   },
   "CUSTOM_ATTRIBUTES": {
-    "BUTTON": "Add custom attribute",
-    "COPY_SUCCESSFUL": "Copied to clipboard successfully",
-    "SHOW_MORE": "Show all attributes",
-    "SHOW_LESS": "Show less attributes",
+    "BUTTON": "Lisa kohandatud atribuut",
+    "COPY_SUCCESSFUL": "Kopeerimine lõikelauale õnnestus",
+    "SHOW_MORE": "Näita kõiki atribuute",
+    "SHOW_LESS": "Näita vähem atribuute",
     "ACTIONS": {
-      "COPY": "Copy attribute",
-      "DELETE": "Delete attribute",
-      "EDIT": "Edit attribute"
+      "COPY": "Kopeeri atribuut",
+      "DELETE": "Kustuta atribuut",
+      "EDIT": "Muuda atribuuti"
     },
     "ADD": {
-      "TITLE": "Create custom attribute",
-      "DESC": "Add custom information to this contact."
+      "TITLE": "Loo kohandatud atribuut",
+      "DESC": "Lisa selle kontakti kohandatud teave."
     },
     "FORM": {
-      "CREATE": "Add attribute",
-      "CANCEL": "Cancel",
+      "CREATE": "Lisa atribuut",
+      "CANCEL": "Tühista",
       "NAME": {
-        "LABEL": "Custom attribute name",
+        "LABEL": "Kohandatud atribuudi nimi",
         "PLACEHOLDER": "Eg: shopify id",
-        "ERROR": "Invalid custom attribute name"
+        "ERROR": "Vigane kohandatud atribuudi nimi"
       },
       "VALUE": {
-        "LABEL": "Attribute value",
-        "PLACEHOLDER": "Eg: 11901 "
+        "LABEL": "Atribuudi väärtus",
+        "PLACEHOLDER": "Näiteks: 11901 "
       },
       "ADD": {
-        "TITLE": "Create new attribute ",
-        "SUCCESS": "Attribute added successfully",
-        "ERROR": "Unable to add attribute. Please try again later"
+        "TITLE": "Loo uus atribuut ",
+        "SUCCESS": "Atribuut lisatud edukalt",
+        "ERROR": "Atribuuti ei õnnestunud lisada. Palun proovige hiljem uuesti"
       },
       "UPDATE": {
-        "SUCCESS": "Attribute updated successfully",
-        "ERROR": "Unable to update attribute. Please try again later"
+        "SUCCESS": "Atribuut uuendatud edukalt",
+        "ERROR": "Atribuuti ei õnnestunud uuendada. Palun proovige hiljem uuesti"
       },
       "DELETE": {
-        "SUCCESS": "Attribute deleted successfully",
-        "ERROR": "Unable to delete attribute. Please try again later"
+        "SUCCESS": "Atribuut kustutatud edukalt",
+        "ERROR": "Atribuuti kustutamine ebaõnnestus. Palun proovige hiljem uuesti"
       },
       "ATTRIBUTE_SELECT": {
-        "TITLE": "Add attributes",
-        "PLACEHOLDER": "Search attributes",
-        "NO_RESULT": "No attributes found"
+        "TITLE": "Lisa atribuute",
+        "PLACEHOLDER": "Otsi atribuute",
+        "NO_RESULT": "Atribuute ei leitud"
       },
       "ATTRIBUTE_TYPE": {
         "LIST": {
-          "PLACEHOLDER": "Select value",
-          "SEARCH_INPUT_PLACEHOLDER": "Search value",
-          "NO_RESULT": "No result found"
+          "PLACEHOLDER": "Vali väärtus",
+          "SEARCH_INPUT_PLACEHOLDER": "Otsi väärtust",
+          "NO_RESULT": "Tulemust ei leitud"
         }
       }
     },
     "VALIDATIONS": {
-      "REQUIRED": "Valid value is required",
-      "INVALID_URL": "Invalid URL",
-      "INVALID_INPUT": "Invalid Input"
+      "REQUIRED": "Nõutav on kehtiv väärtus",
+      "INVALID_URL": "Kehtetu URL",
+      "INVALID_INPUT": "Vigane sisend"
     }
   },
   "MERGE_CONTACTS": {
-    "TITLE": "Merge contacts",
-    "DESCRIPTION": "Merge contacts to combine two profiles into one, including all attributes and conversations. In case of conflict, the Primary contact’s attributes will take precedence.",
+    "TITLE": "Kontaktide ühendamine",
+    "DESCRIPTION": "Ühenda kontaktid, et kombineerida kaks profiili üheks, kaasa arvatud kõik atribuudid ja vestlused. Konflikti korral on esmane kontakti atribuutidel eelis.",
     "PRIMARY": {
-      "TITLE": "Primary contact",
-      "HELP_LABEL": "To be deleted"
+      "TITLE": "Põhikontakt",
+      "HELP_LABEL": "Kustutamiseks"
     },
     "PARENT": {
-      "TITLE": "Contact to merge",
-      "PLACEHOLDER": "Search for a contact",
-      "HELP_LABEL": "To be kept"
+      "TITLE": "Kontakt, mida ühendada",
+      "PLACEHOLDER": "Otsi kontakti",
+      "HELP_LABEL": "Säilitamiseks"
     },
     "SUMMARY": {
-      "TITLE": "Summary",
-      "DELETE_WARNING": "Contact of <strong>{primaryContactName}</strong> will be deleted.",
-      "ATTRIBUTE_WARNING": "Contact details of <strong>{primaryContactName}</strong> will be copied to <strong>{parentContactName}</strong>."
+      "TITLE": "Kokkuvõte",
+      "DELETE_WARNING": "Kontakt <strong>{primaryContactName}</strong> kustutatakse.",
+      "ATTRIBUTE_WARNING": "Kontaktandmed <strong>{primaryContactName}</strong> kopeeritakse kontaktile <strong>{parentContactName}</strong>."
     },
     "SEARCH": {
-      "ERROR_MESSAGE": "Something went wrong. Please try again later."
+      "ERROR_MESSAGE": "Midagi läks valesti. Palun proovi hiljem uuesti."
     },
     "FORM": {
-      "SUBMIT": " Merge contacts",
-      "CANCEL": "Cancel",
+      "SUBMIT": " Ühenda kontaktid",
+      "CANCEL": "Tühista",
       "CHILD_CONTACT": {
-        "ERROR": "Select a child contact to merge"
+        "ERROR": "Vali ühendamiseks alamkontakt"
       },
-      "SUCCESS_MESSAGE": "Contact merged successfully",
-      "ERROR_MESSAGE": "Could not merge contacts, try again!"
+      "SUCCESS_MESSAGE": "Kontakt edukalt ühendatud",
+      "ERROR_MESSAGE": "Kontaktide ühendamine ebaõnnestus, proovi uuesti!"
     },
     "DROPDOWN_ITEM": {
       "ID": "(ID: {identifier})"
@@ -289,88 +289,88 @@
   },
   "CONTACTS_LAYOUT": {
     "HEADER": {
-      "TITLE": "Contacts",
-      "SEARCH_TITLE": "Search contacts",
-      "ACTIVE_TITLE": "Active contacts",
-      "SEARCH_PLACEHOLDER": "Search...",
-      "MESSAGE_BUTTON": "Message",
-      "SEND_MESSAGE": "Send message",
-      "BLOCK_CONTACT": "Block contact",
-      "UNBLOCK_CONTACT": "Unblock contact",
+      "TITLE": "Kontaktid",
+      "SEARCH_TITLE": "Otsi kontakte",
+      "ACTIVE_TITLE": "Aktiivsed kontaktid",
+      "SEARCH_PLACEHOLDER": "Otsi...",
+      "MESSAGE_BUTTON": "Sõnum",
+      "SEND_MESSAGE": "Saada sõnum",
+      "BLOCK_CONTACT": "Blokeeri kontakt",
+      "UNBLOCK_CONTACT": "Loo kontakt blokeeringust vabaks",
       "BREADCRUMB": {
-        "CONTACTS": "Contacts"
+        "CONTACTS": "Kontaktid"
       },
       "ACTIONS": {
         "CONTACT_CREATION": {
-          "ADD_CONTACT": "Add contact",
-          "EXPORT_CONTACT": "Export contacts",
-          "IMPORT_CONTACT": "Import contacts",
-          "SAVE_CONTACT": "Save contact",
-          "EMAIL_ADDRESS_DUPLICATE": "This email address is in use for another contact.",
-          "PHONE_NUMBER_DUPLICATE": "This phone number is in use for another contact.",
-          "SUCCESS_MESSAGE": "Contact saved successfully",
-          "ERROR_MESSAGE": "Unable to save contact. Please try again later."
+          "ADD_CONTACT": "Lisa kontakt",
+          "EXPORT_CONTACT": "Ekspordi kontaktid",
+          "IMPORT_CONTACT": "Impordi kontaktid",
+          "SAVE_CONTACT": "Salvesta kontakt",
+          "EMAIL_ADDRESS_DUPLICATE": "See e-posti aadress on juba kasutusel teise kontakti jaoks.",
+          "PHONE_NUMBER_DUPLICATE": "See telefoninumber on juba kasutusel teise kontakti jaoks.",
+          "SUCCESS_MESSAGE": "Kontakt salvestatud edukalt",
+          "ERROR_MESSAGE": "Kontaktide salvestamine ebaõnnestus. Palun proovige hiljem uuesti."
         },
-        "BLOCK_SUCCESS_MESSAGE": "This contact is blocked successfully",
-        "BLOCK_ERROR_MESSAGE": "Unable to block contact. Please try again later.",
-        "UNBLOCK_SUCCESS_MESSAGE": "This contact is unblocked successfully",
-        "UNBLOCK_ERROR_MESSAGE": "Unable to unblock contact. Please try again later.",
+        "BLOCK_SUCCESS_MESSAGE": "See kontakt on edukalt blokeeritud",
+        "BLOCK_ERROR_MESSAGE": "Kontakti blokeerimine ebaõnnestus. Palun proovi hiljem uuesti.",
+        "UNBLOCK_SUCCESS_MESSAGE": "See kontakt on edukalt blokeeringust vabaks tehtud",
+        "UNBLOCK_ERROR_MESSAGE": "Kontakti blokeeringust vabaks tegemine ebaõnnestus. Palun proovi hiljem uuesti.",
         "IMPORT_CONTACT": {
-          "TITLE": "Import contacts",
+          "TITLE": "Impordi kontaktid",
           "DESCRIPTION": "Import contacts through a CSV file.",
           "DOWNLOAD_LABEL": "Download a sample csv.",
           "LABEL": "CSV File:",
-          "CHOOSE_FILE": "Choose file",
-          "CHANGE": "Change",
-          "CANCEL": "Cancel",
-          "IMPORT": "Import",
-          "SUCCESS_MESSAGE": "You will be notified via email when the import is complete.",
-          "ERROR_MESSAGE": "There was an error, please try again"
+          "CHOOSE_FILE": "Vali fail",
+          "CHANGE": "Muuda",
+          "CANCEL": "Tühista",
+          "IMPORT": "Impordi",
+          "SUCCESS_MESSAGE": "Saadame teile e-kirja, kui importimine on lõpetatud.",
+          "ERROR_MESSAGE": "Tekkis viga, palun proovi uuesti"
         },
         "EXPORT_CONTACT": {
-          "TITLE": "Export contacts",
-          "DESCRIPTION": "Quickly export a csv file with comprehensive details of your contacts",
-          "CONFIRM": "Export",
-          "SUCCESS_MESSAGE": "Export is in progress. You will be notified on email when the export file is ready to download.",
-          "ERROR_MESSAGE": "There was an error, please try again"
+          "TITLE": "Ekspordi kontaktid",
+          "DESCRIPTION": "Ekspordi kiiresti CSV-fail, mis sisaldab põhjalikku teavet sinu kontaktide kohta",
+          "CONFIRM": "Ekspordi",
+          "SUCCESS_MESSAGE": "Ekspordiprotsess on käimas. Saadame sulle e-kirja, kui ekspordifail on allalaadimiseks valmis.",
+          "ERROR_MESSAGE": "Tekkis viga, palun proovi uuesti"
         },
         "SORT_BY": {
-          "LABEL": "Sort by",
+          "LABEL": "Sorteeri",
           "OPTIONS": {
-            "NAME": "Name",
-            "EMAIL": "Email",
-            "PHONE_NUMBER": "Phone number",
-            "COMPANY": "Company",
-            "COUNTRY": "Country",
-            "CITY": "City",
-            "LAST_ACTIVITY": "Last activity",
-            "CREATED_AT": "Created at"
+            "NAME": "Nimi",
+            "EMAIL": "E-post",
+            "PHONE_NUMBER": "Telefoninumber",
+            "COMPANY": "Ettevõte",
+            "COUNTRY": "Riik",
+            "CITY": "Linn",
+            "LAST_ACTIVITY": "Viimane tegevus",
+            "CREATED_AT": "Loodud kuupäeval"
           }
         },
         "ORDER": {
-          "LABEL": "Ordering",
+          "LABEL": "Järjestamine",
           "OPTIONS": {
-            "ASCENDING": "Ascending",
-            "DESCENDING": "Descending"
+            "ASCENDING": "Kasvav",
+            "DESCENDING": "Kahanev"
           }
         },
         "FILTERS": {
           "CREATE_SEGMENT": {
-            "TITLE": "Do you want to save this filter?",
-            "CONFIRM": "Save filter",
-            "LABEL": "Name",
-            "PLACEHOLDER": "Enter the name of the filter",
-            "ERROR": "Enter a valid name",
-            "SUCCESS_MESSAGE": "Filter saved successfully",
-            "ERROR_MESSAGE": "Unable to save filter. Please try again later."
+            "TITLE": "Kas soovite selle filtri salvestada?",
+            "CONFIRM": "Salvesta filter",
+            "LABEL": "Nimi",
+            "PLACEHOLDER": "Sisesta filtri nimi",
+            "ERROR": "Sisesta kehtiv nimi",
+            "SUCCESS_MESSAGE": "Filter salvestati edukalt",
+            "ERROR_MESSAGE": "Filtri salvestamine ebaõnnestus. Palun proovi hiljem uuesti."
           },
           "DELETE_SEGMENT": {
-            "TITLE": "Confirm Deletion",
-            "DESCRIPTION": "Are you sure you want to delete this filter?",
-            "CONFIRM": "Yes, Delete",
-            "CANCEL": "No, Cancel",
-            "SUCCESS_MESSAGE": "Filter deleted successfully",
-            "ERROR_MESSAGE": "Unable to delete filter. Please try again later."
+            "TITLE": "Kustutamise kinnitamine",
+            "DESCRIPTION": "Kas olete kindel, et soovite selle filtri kustutada?",
+            "CONFIRM": "Jah, kustuta",
+            "CANCEL": "Ei, tühista",
+            "SUCCESS_MESSAGE": "Filter kustutati edukalt",
+            "ERROR_MESSAGE": "Filtrit ei õnnestunud kustutada. Palun proovige hiljem uuesti."
           }
         }
       }
@@ -379,71 +379,71 @@
       "SHOWING": "Showing {startItem} - {endItem} of {totalItems} contacts"
     },
     "FILTER": {
-      "NAME": "Name",
-      "EMAIL": "Email",
-      "PHONE_NUMBER": "Phone number",
-      "IDENTIFIER": "Identifier",
-      "COUNTRY": "Country",
-      "CITY": "City",
-      "CREATED_AT": "Created at",
-      "LAST_ACTIVITY": "Last activity",
-      "REFERER_LINK": "Referer link",
-      "BLOCKED": "Blocked",
-      "BLOCKED_TRUE": "True",
-      "BLOCKED_FALSE": "False",
+      "NAME": "Nimi",
+      "EMAIL": "E-post",
+      "PHONE_NUMBER": "Telefoninumber",
+      "IDENTIFIER": "Identifikaator",
+      "COUNTRY": "Riik",
+      "CITY": "Linn",
+      "CREATED_AT": "Loodud",
+      "LAST_ACTIVITY": "Viimane tegevus",
+      "REFERER_LINK": "Viitaja link",
+      "BLOCKED": "Blokeeritud",
+      "BLOCKED_TRUE": "Tõene",
+      "BLOCKED_FALSE": "Väär",
       "BUTTONS": {
-        "CLEAR_FILTERS": "Clear filters",
-        "UPDATE_SEGMENT": "Update segment",
-        "APPLY_FILTERS": "Apply filters",
-        "ADD_FILTER": "Add filter"
+        "CLEAR_FILTERS": "Tühjenda filtrid",
+        "UPDATE_SEGMENT": "Uuenda segmenti",
+        "APPLY_FILTERS": "Rakenda filtrid",
+        "ADD_FILTER": "Lisa filter"
       },
-      "TITLE": "Filter contacts",
-      "EDIT_SEGMENT": "Edit segment",
+      "TITLE": "Filtreeri kontakte",
+      "EDIT_SEGMENT": "Muuda segmenti",
       "SEGMENT": {
-        "LABEL": "Segment name",
-        "INPUT_PLACEHOLDER": "Enter the name of the segment"
+        "LABEL": "Segmendi nimi",
+        "INPUT_PLACEHOLDER": "Sisesta segmendi nimi"
       },
       "ACTIVE_FILTERS": {
-        "MORE_FILTERS": "+ {count} more filters",
-        "CLEAR_FILTERS": "Clear filters"
+        "MORE_FILTERS": "+ {count} rohkem filtreid",
+        "CLEAR_FILTERS": "Tühjenda filtrid"
       }
     },
     "CARD": {
-      "OF": "of",
-      "VIEW_DETAILS": "View details",
+      "OF": "st",
+      "VIEW_DETAILS": "Vaata üksikasju",
       "EDIT_DETAILS_FORM": {
-        "TITLE": "Edit contact details",
+        "TITLE": "Muuda kontaktandmeid",
         "FORM": {
           "FIRST_NAME": {
-            "PLACEHOLDER": "Enter the first name"
+            "PLACEHOLDER": "Sisesta eesnimi"
           },
           "LAST_NAME": {
-            "PLACEHOLDER": "Enter the last name"
+            "PLACEHOLDER": "Sisesta perekonnanimi"
           },
           "EMAIL_ADDRESS": {
-            "PLACEHOLDER": "Enter the email address",
-            "DUPLICATE": "This email address is in use for another contact."
+            "PLACEHOLDER": "Sisesta e-posti aadress",
+            "DUPLICATE": "See e-posti aadress on juba teise kontakti jaoks kasutusel."
           },
           "PHONE_NUMBER": {
-            "PLACEHOLDER": "Enter the phone number",
-            "DUPLICATE": "This phone number is in use for another contact."
+            "PLACEHOLDER": "Sisesta telefoninumber",
+            "DUPLICATE": "See telefoninumber on juba teise kontakti jaoks kasutusel."
           },
           "CITY": {
-            "PLACEHOLDER": "Enter the city name"
+            "PLACEHOLDER": "Sisesta linna nimi"
           },
           "COUNTRY": {
-            "PLACEHOLDER": "Select country"
+            "PLACEHOLDER": "Vali riik"
           },
           "BIO": {
             "PLACEHOLDER": "Enter the bio"
           },
           "COMPANY_NAME": {
-            "PLACEHOLDER": "Enter the company name"
+            "PLACEHOLDER": "Sisesta ettevõtte nimi"
           }
         },
-        "UPDATE_BUTTON": "Update contact",
-        "SUCCESS_MESSAGE": "Contact updated successfully",
-        "ERROR_MESSAGE": "Unable to update contact. Please try again later."
+        "UPDATE_BUTTON": "Uuenda kontakti",
+        "SUCCESS_MESSAGE": "Kontakt uuendatud edukalt",
+        "ERROR_MESSAGE": "Kontakti ei õnnestunud uuendada. Palun proovi hiljem uuesti."
       },
       "SOCIAL_MEDIA": {
         "TITLE": "Edit social links",
@@ -472,187 +472,187 @@
         }
       },
       "DELETE_CONTACT": {
-        "MESSAGE": "This action is permanent and irreversible.",
-        "BUTTON": "Delete now"
+        "MESSAGE": "See toiming on püsiv ja pöördumatu.",
+        "BUTTON": "Kustuta kohe"
       }
     },
     "DETAILS": {
-      "CREATED_AT": "Created {date}",
-      "LAST_ACTIVITY": "Last active {date}",
-      "DELETE_CONTACT_DESCRIPTION": "Permanently delete this contact. This action is irreversible",
-      "DELETE_CONTACT": "Delete contact",
+      "CREATED_AT": "Loodud {date}",
+      "LAST_ACTIVITY": "Viimati aktiivne {date}",
+      "DELETE_CONTACT_DESCRIPTION": "Kustuta see kontakt jäädavalt. Seda toimingut ei saa tagasi võtta",
+      "DELETE_CONTACT": "Kustuta kontakt",
       "DELETE_DIALOG": {
-        "TITLE": "Confirm Deletion",
-        "DESCRIPTION": "Are you sure you want to delete this contact?",
-        "CONFIRM": "Yes, Delete",
+        "TITLE": "Kustutamise kinnitamine",
+        "DESCRIPTION": "Kas olete kindel, et soovite selle kontakti kustutada?",
+        "CONFIRM": "Jah, kustuta",
         "API": {
-          "SUCCESS_MESSAGE": "Contact deleted successfully",
-          "ERROR_MESSAGE": "Could not delete contact. Please try again later."
+          "SUCCESS_MESSAGE": "Kontakt kustutati edukalt",
+          "ERROR_MESSAGE": "Kontakti ei õnnestunud kustutada. Palun proovige hiljem uuesti."
         }
       },
       "AVATAR": {
         "UPLOAD": {
           "ERROR_MESSAGE": "Could not upload avatar. Please try again later.",
-          "SUCCESS_MESSAGE": "Avatar uploaded successfully"
+          "SUCCESS_MESSAGE": "Avatar üles laaditud edukalt"
         },
         "DELETE": {
-          "SUCCESS_MESSAGE": "Avatar deleted successfully",
+          "SUCCESS_MESSAGE": "Avatar kustutatud edukalt",
           "ERROR_MESSAGE": "Could not delete avatar. Please try again later."
         }
       }
     },
     "SIDEBAR": {
       "TABS": {
-        "ATTRIBUTES": "Attributes",
-        "HISTORY": "History",
-        "NOTES": "Notes",
-        "MERGE": "Merge"
+        "ATTRIBUTES": "Atribuudid",
+        "HISTORY": "Ajalugu",
+        "NOTES": "Märkmed",
+        "MERGE": "Ühenda"
       },
       "HISTORY": {
-        "EMPTY_STATE": "There are no previous conversations associated to this contact"
+        "EMPTY_STATE": "Selle kontaktiga seotud varasemaid vestlusi ei ole"
       },
       "ATTRIBUTES": {
-        "SEARCH_PLACEHOLDER": "Search for attributes",
-        "UNUSED_ATTRIBUTES": "{count} Used attribute | {count} Unused attributes",
-        "EMPTY_STATE": "There are no contact custom attributes available in this account. You can create a custom attribute in settings.",
-        "YES": "Yes",
-        "NO": "No",
+        "SEARCH_PLACEHOLDER": "Otsi atribuute",
+        "UNUSED_ATTRIBUTES": "{count} Kasutatud atribuut | {count} Kasutamata atribuudid",
+        "EMPTY_STATE": "Selles kontos pole ühtegi kohandatud kontakti atribuuti. Saate luua kohandatud atribuudi seadetes.",
+        "YES": "Jah",
+        "NO": "Ei",
         "TRIGGER": {
-          "SELECT": "Select value",
-          "INPUT": "Enter value"
+          "SELECT": "Vali väärtus",
+          "INPUT": "Sisesta väärtus"
         },
         "VALIDATIONS": {
-          "INVALID_NUMBER": "Invalid number",
-          "REQUIRED": "Valid value is required",
-          "INVALID_INPUT": "Invalid input",
-          "INVALID_URL": "Invalid URL",
-          "INVALID_DATE": "Invalid date"
+          "INVALID_NUMBER": "Vigane number",
+          "REQUIRED": "Nõutav on kehtiv väärtus",
+          "INVALID_INPUT": "Vigane sisend",
+          "INVALID_URL": "Vigane URL",
+          "INVALID_DATE": "Vigane kuupäev"
         },
-        "NO_ATTRIBUTES": "No attributes found",
+        "NO_ATTRIBUTES": "Atribuute ei leitud",
         "API": {
-          "SUCCESS_MESSAGE": "Attribute updated successfully",
-          "DELETE_SUCCESS_MESSAGE": "Attribute deleted successfully",
-          "UPDATE_ERROR": "Unable to update attribute. Please try again later",
-          "DELETE_ERROR": "Unable to delete attribute. Please try again later"
+          "SUCCESS_MESSAGE": "Atribuut uuendati edukalt",
+          "DELETE_SUCCESS_MESSAGE": "Atribuut kustutati edukalt",
+          "UPDATE_ERROR": "Atribuuti ei õnnestunud uuendada. Palun proovi hiljem uuesti",
+          "DELETE_ERROR": "Atribuuti ei õnnestunud kustutada. Palun proovi hiljem uuesti"
         }
       },
       "MERGE": {
-        "TITLE": "Merge contact",
+        "TITLE": "Ühenda kontakt",
         "DESCRIPTION": "Combine two profiles into one, including all attributes and conversations. In case of conflict, the primary contact’s attributes will take precedence.",
-        "PRIMARY": "Primary contact",
-        "PRIMARY_HELP_LABEL": "To be saved",
-        "PRIMARY_REQUIRED_ERROR": "Please select a contact to merge with before proceeding",
-        "PARENT": "To be merged",
-        "PARENT_HELP_LABEL": "To be deleted",
-        "EMPTY_STATE": "No contacts found",
-        "PLACEHOLDER": "Search for primary contact",
-        "SEARCH_PLACEHOLDER": "Search for a contact",
-        "SEARCH_ERROR_MESSAGE": "Could not search for contacts. Please try again later.",
-        "SUCCESS_MESSAGE": "Contact merged successfully",
-        "ERROR_MESSAGE": "Could not merge contacts, try again!",
-        "IS_SEARCHING": "Searching...",
+        "PRIMARY": "Peamine kontakt",
+        "PRIMARY_HELP_LABEL": "Salvestamiseks",
+        "PRIMARY_REQUIRED_ERROR": "Palun valige ühendamiseks kontakt enne jätkamist",
+        "PARENT": "Ühendamiseks",
+        "PARENT_HELP_LABEL": "Kustutamiseks",
+        "EMPTY_STATE": "Kontaktid puuduvad",
+        "PLACEHOLDER": "Otsi esmase kontakti järgi",
+        "SEARCH_PLACEHOLDER": "Otsi kontakti",
+        "SEARCH_ERROR_MESSAGE": "Kontaktide otsimine ebaõnnestus. Palun proovi hiljem uuesti.",
+        "SUCCESS_MESSAGE": "Kontakt edukalt ühendatud",
+        "ERROR_MESSAGE": "Kontaktide ühendamine ebaõnnestus, proovi uuesti!",
+        "IS_SEARCHING": "Otsitakse...",
         "BUTTONS": {
-          "CANCEL": "Cancel",
-          "CONFIRM": "Merge contact"
+          "CANCEL": "Tühista",
+          "CONFIRM": "Ühenda kontakt"
         }
       },
       "NOTES": {
-        "PLACEHOLDER": "Add a note",
-        "WROTE": "wrote",
-        "YOU": "You",
-        "SAVE": "Save note",
-        "ADD_NOTE": "Add contact note",
-        "EXPAND": "Expand",
-        "COLLAPSE": "Collapse",
-        "NO_NOTES": "No notes, you can add notes from the contact details page.",
-        "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above.",
-        "CONVERSATION_EMPTY_STATE": "There are no notes yet. Use the Add note button to create one."
+        "PLACEHOLDER": "Lisa märge",
+        "WROTE": "kirjutas",
+        "YOU": "Sina",
+        "SAVE": "Salvesta märge",
+        "ADD_NOTE": "Lisa kontakti märge",
+        "EXPAND": "Laienda",
+        "COLLAPSE": "Ahenda",
+        "NO_NOTES": "Märkmeid pole, saad märkmeid lisada kontaktide detailide lehel.",
+        "EMPTY_STATE": "Selle kontaktiga ei ole seotud ühtegi märget. Saad lisada märge, kirjutades ülalolevasse kasti.",
+        "CONVERSATION_EMPTY_STATE": "Märkmikke pole veel. Kasuta nuppu Lisa märge, et luua uus."
       }
     },
     "EMPTY_STATE": {
-      "TITLE": "No contacts found in this account",
-      "SUBTITLE": "Start adding new contacts by clicking on the button below",
-      "BUTTON_LABEL": "Add contact",
-      "SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
-      "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
-      "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
+      "TITLE": "Selles kontos kontakte ei leitud",
+      "SUBTITLE": "Alusta uute kontaktide lisamist, klõpsates alloleval nupul",
+      "BUTTON_LABEL": "Lisa kontakt",
+      "SEARCH_EMPTY_STATE_TITLE": "Otsingule ei vastanud ühtegi kontakti 🔍",
+      "LIST_EMPTY_STATE_TITLE": "Selles vaates pole kontakte saadaval 📋",
+      "ACTIVE_EMPTY_STATE_TITLE": "Hetkel pole ühtegi aktiivset kontakti 🌙"
     },
-    "LOAD_MORE": "Load more"
+    "LOAD_MORE": "Laadi veel"
   },
   "CONTACTS_BULK_ACTIONS": {
-    "ASSIGN_LABELS": "Assign Labels",
-    "ASSIGN_LABELS_SUCCESS": "Labels assigned successfully.",
-    "ASSIGN_LABELS_FAILED": "Failed to assign labels",
-    "DESCRIPTION": "Select the labels you want to add to the selected contacts.",
-    "NO_LABELS_FOUND": "No labels available yet.",
-    "SELECTED_COUNT": "{count} selected",
-    "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})",
-    "DELETE_CONTACTS": "Delete",
-    "DELETE_SUCCESS": "Contacts deleted successfully.",
-    "DELETE_FAILED": "Failed to delete contacts.",
+    "ASSIGN_LABELS": "Märgendite määramine",
+    "ASSIGN_LABELS_SUCCESS": "Märgendid määrati edukalt.",
+    "ASSIGN_LABELS_FAILED": "Märgendite määramine ebaõnnestus",
+    "DESCRIPTION": "Valige sildid, mida soovite valitud kontaktidele lisada.",
+    "NO_LABELS_FOUND": "Silte pole veel saadaval.",
+    "SELECTED_COUNT": "{count} valitud",
+    "CLEAR_SELECTION": "Tühjenda valik",
+    "SELECT_ALL": "Vali kõik ({count})",
+    "DELETE_CONTACTS": "Kustuta",
+    "DELETE_SUCCESS": "Kontaktid kustutati edukalt.",
+    "DELETE_FAILED": "Kontaktide kustutamine ebaõnnestus.",
     "DELETE_DIALOG": {
-      "TITLE": "Delete selected contacts",
-      "SINGULAR_TITLE": "Delete selected contact",
-      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
-      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
-      "CONFIRM_MULTIPLE": "Delete contacts",
-      "CONFIRM_SINGLE": "Delete contact"
+      "TITLE": "Kustuta valitud kontaktid",
+      "SINGULAR_TITLE": "Kustuta valitud kontakt",
+      "DESCRIPTION": "See kustutab jäädavalt {count} valitud kontakti. Seda toimingut ei saa tagasi võtta.",
+      "SINGULAR_DESCRIPTION": "See kustutab jäädavalt valitud kontakti. Seda toimingut ei saa tagasi võtta.",
+      "CONFIRM_MULTIPLE": "Kustuta kontaktid",
+      "CONFIRM_SINGLE": "Kustuta kontakt"
     }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {
-      "ERROR_MESSAGE": "We couldn’t complete the search. Please try again."
+      "ERROR_MESSAGE": "Otsingut ei õnnestunud lõpule viia. Palun proovi uuesti."
     },
     "FORM": {
-      "GO_TO_CONVERSATION": "View",
-      "SUCCESS_MESSAGE": "The message was sent successfully!",
-      "ERROR_MESSAGE": "An error occurred while creating the conversation. Please try again later.",
-      "NO_INBOX_ALERT": "There are no available inboxes to start a conversation with this contact.",
+      "GO_TO_CONVERSATION": "Vaata",
+      "SUCCESS_MESSAGE": "Sõnum saadeti edukalt!",
+      "ERROR_MESSAGE": "Vestluse loomisel tekkis viga. Palun proovi hiljem uuesti.",
+      "NO_INBOX_ALERT": "Selle kontakti jaoks pole saadaval ühtegi postkasti, millega vestlust alustada.",
       "CONTACT_SELECTOR": {
-        "LABEL": "To:",
-        "TAG_INPUT_PLACEHOLDER": "Enter at least 2 characters to search by name, email, or phone number",
-        "CONTACT_CREATING": "Creating contact..."
+        "LABEL": "Saaja:",
+        "TAG_INPUT_PLACEHOLDER": "Sisesta vähemalt 2 märki, et otsida nime, e-posti või telefoninumbri järgi",
+        "CONTACT_CREATING": "Kontakt luuakse..."
       },
       "INBOX_SELECTOR": {
-        "LABEL": "Via:",
-        "BUTTON": "Show inboxes"
+        "LABEL": "Kaudu:",
+        "BUTTON": "Näita postkaste"
       },
       "EMAIL_OPTIONS": {
-        "SUBJECT_LABEL": "Subject :",
-        "SUBJECT_PLACEHOLDER": "Enter your email subject here",
-        "CC_LABEL": "Cc:",
-        "CC_PLACEHOLDER": "Enter at least 2 characters to search by email",
-        "BCC_LABEL": "Bcc:",
-        "BCC_PLACEHOLDER": "Enter at least 2 characters to search by email",
-        "BCC_BUTTON": "Bcc"
+        "SUBJECT_LABEL": "Teema :",
+        "SUBJECT_PLACEHOLDER": "Sisestage siia oma e-kirja teema",
+        "CC_LABEL": "Koopia:",
+        "CC_PLACEHOLDER": "Sisesta vähemalt 2 märki, et otsida e-posti aadressi järgi",
+        "BCC_LABEL": "Pimekoopia:",
+        "BCC_PLACEHOLDER": "Sisesta vähemalt 2 märki, et otsida e-posti aadressi järgi",
+        "BCC_BUTTON": "Pimekoopia"
       },
       "MESSAGE_EDITOR": {
-        "PLACEHOLDER": "Write your message here..."
+        "PLACEHOLDER": "Kirjutage siia oma sõnum..."
       },
       "WHATSAPP_OPTIONS": {
-        "LABEL": "Select template",
-        "SEARCH_PLACEHOLDER": "Search templates",
-        "EMPTY_STATE": "No templates found",
+        "LABEL": "Vali mall",
+        "SEARCH_PLACEHOLDER": "Otsi malle",
+        "EMPTY_STATE": "Malle ei leitud",
         "TEMPLATE_PARSER": {
           "TEMPLATE_NAME": "WhatsApp template: {templateName}",
-          "VARIABLES": "Variables",
-          "BACK": "Go back",
-          "SEND_MESSAGE": "Send message"
+          "VARIABLES": "Muutujad",
+          "BACK": "Tagasi",
+          "SEND_MESSAGE": "Saada sõnum"
         }
       },
       "TWILIO_OPTIONS": {
-        "LABEL": "Select template",
-        "SEARCH_PLACEHOLDER": "Search templates",
-        "EMPTY_STATE": "No templates found",
+        "LABEL": "Vali mall",
+        "SEARCH_PLACEHOLDER": "Otsi malle",
+        "EMPTY_STATE": "Malle ei leitud",
         "TEMPLATE_PARSER": {
-          "BACK": "Go back",
-          "SEND_MESSAGE": "Send message"
+          "BACK": "Mine tagasi",
+          "SEND_MESSAGE": "Saada sõnum"
         }
       },
       "ACTION_BUTTONS": {
-        "DISCARD": "Discard",
-        "SEND": "Send ({keyCode})"
+        "DISCARD": "Hülga",
+        "SEND": "Saada ({keyCode})"
       }
     }
   }

app/javascript/dashboard/i18n/locale/et/conversation.json

@@ -1,452 +1,452 @@
 {
   "CONVERSATION": {
-    "SELECT_A_CONVERSATION": "Please select a conversation from left pane",
-    "CSAT_REPLY_MESSAGE": "Please rate the conversation",
-    "404": "Sorry, we cannot find the conversation. Please try again",
-    "SWITCH_VIEW_LAYOUT": "Switch the layout",
-    "DASHBOARD_APP_TAB_MESSAGES": "Messages",
-    "UNVERIFIED_SESSION": "The identity of this user is not verified",
+    "SELECT_A_CONVERSATION": "Palun vali vestlus vasakpoolsest paneelist",
+    "CSAT_REPLY_MESSAGE": "Palun hinda vestlust",
+    "404": "Vabandame, vestlust ei leitud. Palun proovi uuesti",
+    "SWITCH_VIEW_LAYOUT": "Vaheta paigutust",
+    "DASHBOARD_APP_TAB_MESSAGES": "Sõnumid",
+    "UNVERIFIED_SESSION": "Selle kasutaja isikusamasus ei ole kinnitatud",
     "NO_MESSAGE_1": "Uh oh! Looks like there are no messages from customers in your inbox.",
-    "NO_MESSAGE_2": " to send a message to your page!",
-    "NO_INBOX_1": "Hola! Looks like you haven't added any inboxes yet.",
-    "NO_INBOX_2": " to get started",
-    "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator",
-    "SEARCH_MESSAGES": "Search for messages in conversations",
-    "VIEW_ORIGINAL": "View original",
-    "VIEW_TRANSLATED": "View translated",
+    "NO_MESSAGE_2": " et saata sõnum oma lehele!",
+    "NO_INBOX_1": "Tere! Tundub, et te pole veel ühtegi postkasti lisanud.",
+    "NO_INBOX_2": " et alustada",
+    "NO_INBOX_AGENT": "Ups! Tundub, et sa ei kuulu ühtegi postkasti. Palun võta ühendust oma administraatoriga",
+    "SEARCH_MESSAGES": "Otsi sõnumeid vestlustest",
+    "VIEW_ORIGINAL": "Vaata originaali",
+    "VIEW_TRANSLATED": "Vaata tõlgitud",
     "EMPTY_STATE": {
-      "CMD_BAR": "to open command menu",
-      "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"
+      "CMD_BAR": "käskluste menüü avamiseks",
+      "KEYBOARD_SHORTCUTS": "kiirklahvide vaatamiseks"
     },
     "SEARCH": {
-      "TITLE": "Search messages",
-      "RESULT_TITLE": "Search Results",
-      "LOADING_MESSAGE": "Crunching data...",
-      "PLACEHOLDER": "Type any text to search messages",
-      "NO_MATCHING_RESULTS": "No results found."
+      "TITLE": "Otsi sõnumeid",
+      "RESULT_TITLE": "Otsingutulemused",
+      "LOADING_MESSAGE": "Andmete töötlemine...",
+      "PLACEHOLDER": "Tippige sõnumite otsimiseks suvaline tekst",
+      "NO_MATCHING_RESULTS": "Tulemusi ei leitud."
     },
-    "UNREAD_MESSAGES": "Unread Messages",
-    "UNREAD_MESSAGE": "Unread Message",
-    "CLICK_HERE": "Click here",
-    "LOADING_INBOXES": "Loading inboxes",
-    "LOADING_CONVERSATIONS": "Loading Conversations",
-    "CANNOT_REPLY": "You cannot reply due to",
-    "24_HOURS_WINDOW": "24 hour message window restriction",
-    "48_HOURS_WINDOW": "48 hour message window restriction",
-    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
-    "NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
-    "ASSIGN_TO_ME": "Assign to me",
+    "UNREAD_MESSAGES": "Lugemata sõnumid",
+    "UNREAD_MESSAGE": "Lugemata sõnum",
+    "CLICK_HERE": "Klõpsake siia",
+    "LOADING_INBOXES": "Laaditakse postkaste",
+    "LOADING_CONVERSATIONS": "Laaditakse vestlusi",
+    "CANNOT_REPLY": "Te ei saa vastata, sest",
+    "24_HOURS_WINDOW": "24-tunnine sõnumi akna piirang",
+    "48_HOURS_WINDOW": "48-tunnine sõnumi akna piirang",
+    "API_HOURS_WINDOW": "Sellele vestlusele saate vastata ainult {hours} tunni jooksul",
+    "NOT_ASSIGNED_TO_YOU": "See vestlus ei ole sulle määratud. Kas soovid selle vestluse endale määrata?",
+    "ASSIGN_TO_ME": "Määra mulle",
     "BOT_HANDOFF_MESSAGE": "You are responding to a conversation which is currently handled by an assistant or a bot.",
-    "BOT_HANDOFF_ACTION": "Mark open and assign to you",
-    "BOT_HANDOFF_REOPEN_ACTION": "Mark conversation open",
-    "BOT_HANDOFF_SUCCESS": "Conversation has been handed over to you",
-    "BOT_HANDOFF_ERROR": "Failed to take over the conversation. Please try again.",
-    "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
-    "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
-    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
-    "REPLYING_TO": "You are replying to:",
-    "REMOVE_SELECTION": "Remove Selection",
-    "DOWNLOAD": "Download",
-    "UNKNOWN_FILE_TYPE": "Unknown File",
-    "SAVE_CONTACT": "Save Contact",
-    "NO_CONTENT": "No content to display",
+    "BOT_HANDOFF_ACTION": "Märgi avatud ja määra endale",
+    "BOT_HANDOFF_REOPEN_ACTION": "Märgi vestlus avatuks",
+    "BOT_HANDOFF_SUCCESS": "Vestlus on teile üle antud",
+    "BOT_HANDOFF_ERROR": "Vestluse üle võtmine ebaõnnestus. Palun proovi uuesti.",
+    "TWILIO_WHATSAPP_CAN_REPLY": "Sellele vestlusele saate vastata ainult mallisõnumi abil, sest",
+    "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24-tunnine sõnumiakna piirang",
+    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "See Instagram konto on üle viidud uude Instagrami kanalipostkasti. Kõik uued sõnumid kuvatakse seal. Sa ei saa enam sellest vestlusest sõnumeid saata.",
+    "REPLYING_TO": "Vastate sellele:",
+    "REMOVE_SELECTION": "Eemalda valik",
+    "DOWNLOAD": "Laadi alla",
+    "UNKNOWN_FILE_TYPE": "Tundmatu fail",
+    "SAVE_CONTACT": "Salvesta kontakt",
+    "NO_CONTENT": "Kuvatavat sisu pole",
     "SHARED_ATTACHMENT": {
-      "CONTACT": "{sender} has shared a contact",
-      "LOCATION": "{sender} has shared a location",
-      "FILE": "{sender} has shared a file",
-      "MEETING": "{sender} has started a meeting"
+      "CONTACT": "{sender} jagas kontakti",
+      "LOCATION": "{sender} jagas asukohta",
+      "FILE": "{sender} jagas faili",
+      "MEETING": "{sender} alustas koosolekut"
     },
-    "UPLOADING_ATTACHMENTS": "Uploading attachments...",
-    "REPLIED_TO_STORY": "Replied to your story",
+    "UPLOADING_ATTACHMENTS": "Manuste üleslaadimine...",
+    "REPLIED_TO_STORY": "Vastas teie loole",
     "UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
-    "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
-    "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
-    "UNSUPPORTED_MESSAGE_TIKTOK": "This message is unsupported. You can view this message on the TikTok app.",
-    "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
-    "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
-    "NO_RESPONSE": "No response",
-    "RESPONSE": "Response",
-    "RATING_TITLE": "Rating",
-    "FEEDBACK_TITLE": "Feedback",
-    "REPLY_MESSAGE_NOT_FOUND": "Message not available",
+    "UNSUPPORTED_MESSAGE_FACEBOOK": "See sõnum ei ole toetatud. Sa saad seda vaadata Facebook Messenger rakenduses.",
+    "UNSUPPORTED_MESSAGE_INSTAGRAM": "See sõnum ei ole toetatud. Sa saad seda vaadata Instagram rakenduses.",
+    "UNSUPPORTED_MESSAGE_TIKTOK": "See sõnum ei ole toetatud. Sa saad seda vaadata TikTok rakenduses.",
+    "SUCCESS_DELETE_MESSAGE": "Sõnum kustutati edukalt",
+    "FAIL_DELETE_MESSSAGE": "Sõnumit ei õnnestunud kustutada! Proovi uuesti",
+    "NO_RESPONSE": "Vastust pole",
+    "RESPONSE": "Vastus",
+    "RATING_TITLE": "Hinnang",
+    "FEEDBACK_TITLE": "Tagasiside",
+    "REPLY_MESSAGE_NOT_FOUND": "Sõnum pole saadaval",
     "CARD": {
-      "SHOW_LABELS": "Show labels",
-      "HIDE_LABELS": "Hide labels"
+      "SHOW_LABELS": "Näita silte",
+      "HIDE_LABELS": "Peida sildid"
     },
     "VOICE_CALL": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NO_ANSWER": "No answer",
-      "MISSED_CALL": "Missed call",
-      "CALL_ENDED": "Call ended",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "THEY_ANSWERED": "They answered",
-      "YOU_ANSWERED": "You answered"
+      "INCOMING_CALL": "Sissetulev kõne",
+      "OUTGOING_CALL": "Väljaminev kõne",
+      "CALL_IN_PROGRESS": "Kõne käib",
+      "NO_ANSWER": "Vastamata",
+      "MISSED_CALL": "Vastamata kõne",
+      "CALL_ENDED": "Kõne lõppenud",
+      "NOT_ANSWERED_YET": "Veel vastamata",
+      "THEY_ANSWERED": "Nad vastasid",
+      "YOU_ANSWERED": "Sa vastasid"
     },
     "HEADER": {
-      "RESOLVE_ACTION": "Resolve",
-      "REOPEN_ACTION": "Reopen",
-      "OPEN_ACTION": "Open",
-      "MORE_ACTIONS": "More actions",
-      "OPEN": "More",
-      "CLOSE": "Close",
-      "DETAILS": "details",
-      "SNOOZED_UNTIL": "Snoozed until",
-      "SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
-      "SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week",
-      "SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply",
+      "RESOLVE_ACTION": "Lahenda",
+      "REOPEN_ACTION": "Ava uuesti",
+      "OPEN_ACTION": "Ava",
+      "MORE_ACTIONS": "Veel toiminguid",
+      "OPEN": "Rohkem",
+      "CLOSE": "Sulge",
+      "DETAILS": "üksikasjad",
+      "SNOOZED_UNTIL": "Vaigistatud kuni",
+      "SNOOZED_UNTIL_TOMORROW": "Edasilükatud homseni",
+      "SNOOZED_UNTIL_NEXT_WEEK": "Edasilükatud järgmise nädalani",
+      "SNOOZED_UNTIL_NEXT_REPLY": "Edasilükatud järgmise vastuseni",
       "SLA_STATUS": {
         "FRT": "FRT {status}",
         "NRT": "NRT {status}",
         "RT": "RT {status}",
         "MISSED": "missed",
-        "DUE": "due"
+        "DUE": "tähtaeg"
       }
     },
     "RESOLVE_DROPDOWN": {
-      "MARK_PENDING": "Mark as pending",
-      "SNOOZE_UNTIL": "Snooze",
+      "MARK_PENDING": "Märgi ootel olevaks",
+      "SNOOZE_UNTIL": "Vaigista",
       "SNOOZE": {
-        "TITLE": "Snooze until",
-        "NEXT_REPLY": "Next reply",
-        "TOMORROW": "Tomorrow",
-        "NEXT_WEEK": "Next week"
+        "TITLE": "Edasi lükka kuni",
+        "NEXT_REPLY": "Järgmine vastus",
+        "TOMORROW": "Homme",
+        "NEXT_WEEK": "Järgmine nädal"
       }
     },
     "MENTION": {
-      "AGENTS": "Agents",
-      "TEAMS": "Teams"
+      "AGENTS": "Agentuurid",
+      "TEAMS": "Meeskonnad"
     },
     "CUSTOM_SNOOZE": {
-      "TITLE": "Snooze until",
-      "APPLY": "Snooze",
-      "CANCEL": "Cancel"
+      "TITLE": "Vaigista kuni",
+      "APPLY": "Vaigista",
+      "CANCEL": "Tühista"
     },
     "PRIORITY": {
-      "TITLE": "Priority",
+      "TITLE": "Prioriteet",
       "OPTIONS": {
-        "NONE": "None",
-        "URGENT": "Urgent",
-        "HIGH": "High",
-        "MEDIUM": "Medium",
-        "LOW": "Low"
+        "NONE": "Puudub",
+        "URGENT": "Kiireloomuline",
+        "HIGH": "Kõrge",
+        "MEDIUM": "Keskmine",
+        "LOW": "Madal"
       },
       "CHANGE_PRIORITY": {
-        "SELECT_PLACEHOLDER": "None",
-        "INPUT_PLACEHOLDER": "Select priority",
-        "NO_RESULTS": "No results found",
-        "SUCCESSFUL": "Changed priority of conversation id {conversationId} to {priority}",
-        "FAILED": "Couldn't change priority. Please try again."
+        "SELECT_PLACEHOLDER": "Puudub",
+        "INPUT_PLACEHOLDER": "Vali prioriteet",
+        "NO_RESULTS": "Tulemusi ei leitud",
+        "SUCCESSFUL": "Muudeti vestluse ID {conversationId} prioriteet {priority}-ks",
+        "FAILED": "Prioriteeti ei õnnestunud muuta. Palun proovi uuesti."
       }
     },
     "DELETE_CONVERSATION": {
-      "TITLE": "Delete conversation #{conversationId}",
-      "DESCRIPTION": "Are you sure you want to delete this conversation?",
-      "CONFIRM": "Delete"
+      "TITLE": "Kustuta vestlus #{conversationId}",
+      "DESCRIPTION": "Kas oled kindel, et soovid selle vestluse kustutada?",
+      "CONFIRM": "Kustuta"
     },
     "CARD_CONTEXT_MENU": {
-      "PENDING": "Mark as pending",
-      "RESOLVED": "Mark as resolved",
-      "MARK_AS_UNREAD": "Mark as unread",
-      "MARK_AS_READ": "Mark as read",
-      "REOPEN": "Reopen conversation",
+      "PENDING": "Märgi ootel olevaks",
+      "RESOLVED": "Märgi lahendatuks",
+      "MARK_AS_UNREAD": "Märgi lugemata",
+      "MARK_AS_READ": "Märgi loetuks",
+      "REOPEN": "Ava vestlus uuesti",
       "SNOOZE": {
-        "TITLE": "Snooze",
-        "NEXT_REPLY": "Until next reply",
-        "TOMORROW": "Until tomorrow",
-        "NEXT_WEEK": "Until next week"
+        "TITLE": "Edasilükkamine",
+        "NEXT_REPLY": "Järgmise vastuseni",
+        "TOMORROW": "Homme hommikuni",
+        "NEXT_WEEK": "Järgmise nädalani"
       },
-      "ASSIGN_AGENT": "Assign agent",
-      "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents...",
-      "ASSIGN_TEAM": "Assign team",
-      "DELETE": "Delete conversation",
-      "OPEN_IN_NEW_TAB": "Open in new tab",
-      "COPY_LINK": "Copy conversation link",
-      "COPY_LINK_SUCCESS": "Conversation link copied to clipboard",
+      "ASSIGN_AGENT": "Määra agent",
+      "ASSIGN_LABEL": "Määra silt",
+      "AGENTS_LOADING": "Agendid laaditakse...",
+      "ASSIGN_TEAM": "Määra meeskond",
+      "DELETE": "Kustuta vestlus",
+      "OPEN_IN_NEW_TAB": "Ava uuel vahelehel",
+      "COPY_LINK": "Kopeeri vestluse link",
+      "COPY_LINK_SUCCESS": "Vestluse link kopeeritud lõikelauale",
       "API": {
         "AGENT_ASSIGNMENT": {
           "SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
-          "FAILED": "Couldn't assign agent. Please try again."
+          "FAILED": "Agendi määramine ebaõnnestus. Palun proovi uuesti."
         },
         "LABEL_ASSIGNMENT": {
           "SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
-          "FAILED": "Couldn't assign label. Please try again."
+          "FAILED": "Sildi määramine ebaõnnestus. Palun proovi uuesti."
         },
         "LABEL_REMOVAL": {
           "SUCCESFUL": "Removed label #{labelName} from conversation id {conversationId}",
-          "FAILED": "Couldn't remove label. Please try again."
+          "FAILED": "Märgistust ei õnnestunud eemaldada. Palun proovige uuesti."
         },
         "TEAM_ASSIGNMENT": {
           "SUCCESFUL": "Assigned team \"{team}\" to conversation id {conversationId}",
-          "FAILED": "Couldn't assign team. Please try again."
+          "FAILED": "Meeskonna määramine ebaõnnestus. Palun proovi uuesti."
         }
       }
     },
     "FOOTER": {
-      "MESSAGE_SIGN_TOOLTIP": "Message signature",
-      "ENABLE_SIGN_TOOLTIP": "Enable signature",
-      "DISABLE_SIGN_TOOLTIP": "Disable signature",
-      "MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.",
-      "PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents",
-      "MESSAGING_RESTRICTED": "You cannot reply to this conversation",
-      "MESSAGING_RESTRICTED_WHATSAPP": "You can only reply using a template message due to 24-hour message window restriction",
-      "MESSAGING_RESTRICTED_API": "You can only reply using a template message due to message window restriction",
-      "MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.",
-      "COPILOT_MSG_INPUT": "Give copilot additional prompts, or ask anything else... Press enter to send follow-up",
-      "CLICK_HERE": "Click here to update",
+      "MESSAGE_SIGN_TOOLTIP": "Sõnumi allkiri",
+      "ENABLE_SIGN_TOOLTIP": "Luba allkiri",
+      "DISABLE_SIGN_TOOLTIP": "Keela allkiri",
+      "MSG_INPUT": "Shift + enter uue rea jaoks. Alusta '/'-ga, et valida eelseadistatud vastus.",
+      "PRIVATE_MSG_INPUT": "Shift + enter uue rea jaoks. Seda näevad ainult agendid",
+      "MESSAGING_RESTRICTED": "Te ei saa sellele vestlusele vastata",
+      "MESSAGING_RESTRICTED_WHATSAPP": "Võite vastata ainult mallisõnumi abil 24-tunnise sõnumiakna piirangu tõttu",
+      "MESSAGING_RESTRICTED_API": "Võite vastata ainult mallisõnumi abil sõnumiakna piirangu tõttu",
+      "MESSAGE_SIGNATURE_NOT_CONFIGURED": "Sõnumi allkiri ei ole seadistatud, palun seadista see profiili seadetes.",
+      "COPILOT_MSG_INPUT": "Anna copiloti täiendavaid juhiseid või küsi midagi muud... Vajuta enter, et saata järgnev sõnum",
+      "CLICK_HERE": "Värskendamiseks klõpsa siia",
       "WHATSAPP_TEMPLATES": "Whatsapp Templates"
     },
     "REPLYBOX": {
-      "REPLY": "Reply",
-      "PRIVATE_NOTE": "Private Note",
-      "SEND": "Send",
-      "CREATE": "Add Note",
-      "INSERT_READ_MORE": "Read more",
-      "DISMISS_REPLY": "Dismiss reply",
-      "REPLYING_TO": "Replying to:",
+      "REPLY": "Vasta",
+      "PRIVATE_NOTE": "Privaatne märkus",
+      "SEND": "Saada",
+      "CREATE": "Lisa märkus",
+      "INSERT_READ_MORE": "Loe rohkem",
+      "DISMISS_REPLY": "Lõpeta vastamine",
+      "REPLYING_TO": "Vastan sõnumile:",
       "TIP_EMOJI_ICON": "Show emoji selector",
-      "TIP_ATTACH_ICON": "Attach files",
-      "TIP_AUDIORECORDER_ICON": "Record audio",
-      "TIP_AUDIORECORDER_PERMISSION": "Allow access to audio",
-      "TIP_AUDIORECORDER_ERROR": "Could not open the audio",
-      "DRAG_DROP": "Drag and drop here to attach",
-      "START_AUDIO_RECORDING": "Start audio recording",
-      "STOP_AUDIO_RECORDING": "Stop audio recording",
+      "TIP_ATTACH_ICON": "Lisa failid",
+      "TIP_AUDIORECORDER_ICON": "Salvesta heli",
+      "TIP_AUDIORECORDER_PERMISSION": "Luba juurdepääs helile",
+      "TIP_AUDIORECORDER_ERROR": "Heli avamine ebaõnnestus",
+      "DRAG_DROP": "Lohista siia manusena lisamiseks",
+      "START_AUDIO_RECORDING": "Alusta heli salvestamist",
+      "STOP_AUDIO_RECORDING": "Peata heli salvestamine",
       "COPILOT_THINKING": "Copilot is thinking",
       "EMAIL_HEAD": {
-        "TO": "TO",
+        "TO": "SAJALE",
         "ADD_BCC": "Add bcc",
         "CC": {
           "LABEL": "CC",
-          "PLACEHOLDER": "Emails separated by commas",
-          "ERROR": "Please enter valid email addresses"
+          "PLACEHOLDER": "E-posti aadressid, eraldatud komadega",
+          "ERROR": "Palun sisestage kehtivad e-posti aadressid"
         },
         "BCC": {
           "LABEL": "BCC",
-          "PLACEHOLDER": "Emails separated by commas",
-          "ERROR": "Please enter valid email addresses"
+          "PLACEHOLDER": "E-kirjad, eraldatud komadega",
+          "ERROR": "Palun sisestage kehtivad e-posti aadressid"
         }
       },
       "UNDEFINED_VARIABLES": {
-        "TITLE": "Undefined variables",
-        "MESSAGE": "You have {undefinedVariablesCount} undefined variables in your message: {undefinedVariables}. Would you like to send the message anyway?",
+        "TITLE": "Määratlemata muutujad",
+        "MESSAGE": "Sinu sõnumis on {undefinedVariablesCount} määratlemata muutujat: {undefinedVariables}. Kas soovid sõnumi ikkagi saata?",
         "CONFIRM": {
-          "YES": "Send",
-          "CANCEL": "Cancel"
+          "YES": "Saada",
+          "CANCEL": "Tühista"
         }
       },
       "QUOTED_REPLY": {
-        "ENABLE_TOOLTIP": "Include quoted email thread",
-        "DISABLE_TOOLTIP": "Don't include quoted email thread",
-        "REMOVE_PREVIEW": "Remove quoted email thread",
-        "COLLAPSE": "Collapse preview",
-        "EXPAND": "Expand preview"
+        "ENABLE_TOOLTIP": "Lisa tsitaat e-kirja vestlusest",
+        "DISABLE_TOOLTIP": "Ära lisa tsitaati e-kirja vestlusest",
+        "REMOVE_PREVIEW": "Eemalda tsitaat e-kirja vestlusest",
+        "COLLAPSE": "Eelvaate kokkupakkimine",
+        "EXPAND": "Eelvaate laiendamine"
       }
     },
-    "VISIBLE_TO_AGENTS": "Private Note: Only visible to you and your team",
-    "CHANGE_STATUS": "Conversation status changed",
-    "CHANGE_STATUS_FAILED": "Conversation status change failed",
-    "CHANGE_AGENT": "Conversation Assignee changed",
-    "CHANGE_AGENT_FAILED": "Assignee change failed",
-    "ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
-    "ASSIGN_LABEL_FAILED": "Label assignment failed",
-    "CHANGE_TEAM": "Conversation team changed",
-    "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
-    "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
-    "FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
-    "FILE_TYPE_NOT_SUPPORTED": "This {fileName} file type is not supported in this conversation",
-    "MESSAGE_ERROR": "Unable to send this message, please try again later",
-    "SENT_BY": "Sent by:",
+    "VISIBLE_TO_AGENTS": "Privaatne märkus: nähtav ainult teile ja teie meeskonnale",
+    "CHANGE_STATUS": "Vestluse olek muudetud",
+    "CHANGE_STATUS_FAILED": "Vestluse oleku muutmine ebaõnnestus",
+    "CHANGE_AGENT": "Vestluse vastutaja muudetud",
+    "CHANGE_AGENT_FAILED": "Määratud isiku muutmine ebaõnnestus",
+    "ASSIGN_LABEL_SUCCESFUL": "Silt määratud edukalt",
+    "ASSIGN_LABEL_FAILED": "Sildi määramine ebaõnnestus",
+    "CHANGE_TEAM": "Vestluse meeskond vahetatud",
+    "SUCCESS_DELETE_CONVERSATION": "Vestlus kustutati edukalt",
+    "FAIL_DELETE_CONVERSATION": "Vestlust ei õnnestunud kustutada! Proovi uuesti",
+    "FILE_SIZE_LIMIT": "Fail ületab {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB manuspiiri",
+    "FILE_TYPE_NOT_SUPPORTED": "Seda {fileName} failitüüpi selles vestluses ei toetata",
+    "MESSAGE_ERROR": "Sõnumi saatmine ebaõnnestus, palun proovi hiljem uuesti",
+    "SENT_BY": "Saadetud:",
     "BOT": "Bot",
     "NATIVE_APP": "Native app",
     "NATIVE_APP_ADVISORY": "This message was sent from the native app. Reply from Chatwoot to maintain the message window.",
-    "SEND_FAILED": "Couldn't send message! Try again",
-    "TRY_AGAIN": "retry",
+    "SEND_FAILED": "Sõnumi saatmine ebaõnnestus! Proovi uuesti",
+    "TRY_AGAIN": "proovi uuesti",
     "ASSIGNMENT": {
-      "SELECT_AGENT": "Select Agent",
-      "REMOVE": "Remove",
-      "ASSIGN": "Assign"
+      "SELECT_AGENT": "Vali agent",
+      "REMOVE": "Eemalda",
+      "ASSIGN": "Määra"
     },
     "CONTEXT_MENU": {
-      "COPY": "Copy",
-      "REPLY_TO": "Reply to this message",
-      "DELETE": "Delete",
-      "CREATE_A_CANNED_RESPONSE": "Add to canned responses",
-      "TRANSLATE": "Translate",
-      "COPY_PERMALINK": "Copy link to the message",
-      "LINK_COPIED": "Message URL copied to the clipboard",
+      "COPY": "Kopeeri",
+      "REPLY_TO": "Vasta sellele sõnumile",
+      "DELETE": "Kustuta",
+      "CREATE_A_CANNED_RESPONSE": "Lisa eelseadistatud vastustesse",
+      "TRANSLATE": "Tõlgi",
+      "COPY_PERMALINK": "Kopeeri sõnumi link",
+      "LINK_COPIED": "Sõnumi URL on lõikelauale kopeeritud",
       "DELETE_CONFIRMATION": {
-        "TITLE": "Are you sure you want to delete this message?",
-        "MESSAGE": "You cannot undo this action",
-        "DELETE": "Delete",
-        "CANCEL": "Cancel"
+        "TITLE": "Kas oled kindel, et soovid selle sõnumi kustutada?",
+        "MESSAGE": "Seda toimingut ei saa tagasi võtta",
+        "DELETE": "Kustuta",
+        "CANCEL": "Tühista"
       }
     },
     "SIDEBAR": {
-      "CONTACT": "Contact",
-      "COPILOT": "Copilot"
+      "CONTACT": "Kontakt",
+      "COPILOT": "Kaassõitja"
     },
     "VOICE_WIDGET": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
-      "REJECT_CALL": "Reject",
-      "JOIN_CALL": "Join call",
-      "END_CALL": "End call"
+      "INCOMING_CALL": "Sissetulev kõne",
+      "OUTGOING_CALL": "Väljaminev kõne",
+      "CALL_IN_PROGRESS": "Kõne käib",
+      "NOT_ANSWERED_YET": "Veel ei ole vastatud",
+      "HANDLED_IN_ANOTHER_TAB": "Käsitletakse teises vahekaardis",
+      "REJECT_CALL": "Keeldu",
+      "JOIN_CALL": "Liitu kõnega",
+      "END_CALL": "Lõpeta kõne"
     }
   },
   "EMAIL_TRANSCRIPT": {
-    "TITLE": "Send conversation transcript",
-    "DESC": "Send a copy of the conversation transcript to the specified email address",
-    "SUBMIT": "Submit",
-    "CANCEL": "Cancel",
-    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
-    "SEND_EMAIL_ERROR": "There was an error, please try again",
-    "SEND_EMAIL_PAYMENT_REQUIRED": "Email transcript is not available on your current plan. Please upgrade to use this feature.",
+    "TITLE": "Saada vestluse transkriptsioon",
+    "DESC": "Saada vestluse transkriptsiooni koopia määratud e-posti aadressile",
+    "SUBMIT": "Esita",
+    "CANCEL": "Tühista",
+    "SEND_EMAIL_SUCCESS": "Vestluse transkriptsioon saadeti edukalt",
+    "SEND_EMAIL_ERROR": "Tekkis viga, palun proovi uuesti",
+    "SEND_EMAIL_PAYMENT_REQUIRED": "E-kirja vestluse koopia ei ole teie praeguses paketis saadaval. Palun uuendage, et seda funktsiooni kasutada.",
     "FORM": {
-      "SEND_TO_CONTACT": "Send the transcript to the customer",
+      "SEND_TO_CONTACT": "Saada transkriptsioon kliendile",
       "SEND_TO_AGENT": "Send the transcript to the assigned agent",
-      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
+      "SEND_TO_OTHER_EMAIL_ADDRESS": "Saada transkriptsioon teisele e-posti aadressile",
       "EMAIL": {
-        "PLACEHOLDER": "Enter an email address",
-        "ERROR": "Please enter a valid email address"
+        "PLACEHOLDER": "Sisesta e-posti aadress",
+        "ERROR": "Palun sisesta kehtiv e-posti aadress"
       }
     }
   },
   "ONBOARDING": {
-    "TITLE": "Hey 👋, Welcome to {installationName}!",
-    "DESCRIPTION": "Thanks for signing up. We want you to get the most out of {installationName}. Here are a few things you can do in {installationName} to make the experience delightful.",
-    "GREETING_MORNING": "👋 Good morning, {name}. Welcome to {installationName}.",
-    "GREETING_AFTERNOON": "👋 Good afternoon, {name}. Welcome to {installationName}.",
-    "GREETING_EVENING": "👋 Good evening, {name}. Welcome to {installationName}.",
-    "READ_LATEST_UPDATES": "Read our latest updates",
+    "TITLE": "Tere 👋, tere tulemast {installationName}!",
+    "DESCRIPTION": "Aitäh registreerumise eest. Soovime, et saaksid {installationName} kasutamisest maksimaalselt kasu. Siin on mõned asjad, mida saad {installationName} abil teha, et kogemus oleks meeldiv.",
+    "GREETING_MORNING": "👋 Tere hommikust, {name}. Tere tulemast {installationName}.",
+    "GREETING_AFTERNOON": "👋 Tere päevast, {name}. Tere tulemast {installationName}.",
+    "GREETING_EVENING": "👋 Tere õhtust, {name}. Tere tulemast {installationName}.",
+    "READ_LATEST_UPDATES": "Loe meie viimaseid uuendusi",
     "ALL_CONVERSATION": {
-      "TITLE": "All your conversations in one place",
-      "DESCRIPTION": "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status.",
-      "NEW_LINK": "Click here to create an inbox"
+      "TITLE": "Kõik sinu vestlused ühes kohas",
+      "DESCRIPTION": "Vaata kõiki oma klientide vestlusi ühes juhtpaneelis. Saad vestlusi filtreerida saabuvate kanalite, siltide ja staatuse järgi.",
+      "NEW_LINK": "Klõpsake siin, et luua postkast"
     },
     "TEAM_MEMBERS": {
-      "TITLE": "Invite your team members",
-      "DESCRIPTION": "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email addresses to the agent list.",
-      "NEW_LINK": "Click here to invite a team member"
+      "TITLE": "Kutsu oma meeskonnaliikmed",
+      "DESCRIPTION": "Kuna valmistud kliendiga suhtlema, too oma meeskonnakaaslased appi. Saad kutsuda meeskonnaliikmeid, lisades nende e-posti aadressid agendi nimekirja.",
+      "NEW_LINK": "Klõpsa siia, et kutsuda meeskonnaliige"
     },
     "LABELS": {
-      "TITLE": "Organize conversations with labels",
-      "DESCRIPTION": "Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later.",
-      "NEW_LINK": "Click here to create tags"
+      "TITLE": "Korralda vestlusi siltidega",
+      "DESCRIPTION": "Sildid pakuvad lihtsamat viisi vestluste kategoriseerimiseks. Loo mõned sildid nagu #toetus-päring, #arvelduse-küsimus jne, et saaksid neid hiljem vestluses kasutada.",
+      "NEW_LINK": "Klõpsa siia, et luua silte"
     },
     "CANNED_RESPONSES": {
-      "TITLE": "Create canned responses",
-      "DESCRIPTION": "Pre-written quick reply templates help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a response.",
-      "NEW_LINK": "Click here to create a canned response"
+      "TITLE": "Loo valmis vastused",
+      "DESCRIPTION": "Eelnevalt kirjutatud kiirvastuse mallid aitavad sul vestlusele kiiresti vastata. Agendid saavad sisestada vastuse, tippides esmalt '/' ja seejärel lühikoodi.",
+      "NEW_LINK": "Klõpsa siia, et luua kiirvastus"
     }
   },
   "CONVERSATION_SIDEBAR": {
-    "ASSIGNEE_LABEL": "Assigned Agent",
-    "SELF_ASSIGN": "Assign to me",
-    "TEAM_LABEL": "Assigned Team",
+    "ASSIGNEE_LABEL": "Määratud agent",
+    "SELF_ASSIGN": "Määra mulle",
+    "TEAM_LABEL": "Määratud meeskond",
     "SELECT": {
-      "PLACEHOLDER": "None"
+      "PLACEHOLDER": "Mitte ükski"
     },
     "ACCORDION": {
-      "CONTACT_DETAILS": "Contact Details",
-      "CONVERSATION_ACTIONS": "Conversation Actions",
-      "CONVERSATION_LABELS": "Conversation Labels",
-      "CONVERSATION_INFO": "Conversation Information",
-      "CONTACT_NOTES": "Contact Notes",
-      "CONTACT_ATTRIBUTES": "Contact Attributes",
-      "PREVIOUS_CONVERSATION": "Previous Conversations",
-      "MACROS": "Macros",
+      "CONTACT_DETAILS": "Kontaktandmed",
+      "CONVERSATION_ACTIONS": "Vestluse toimingud",
+      "CONVERSATION_LABELS": "Vestluse sildid",
+      "CONVERSATION_INFO": "Vestluse teave",
+      "CONTACT_NOTES": "Kontaktimärkmed",
+      "CONTACT_ATTRIBUTES": "Kontakti atribuudid",
+      "PREVIOUS_CONVERSATION": "Eelnevad vestlused",
+      "MACROS": "Makrod",
       "LINEAR_ISSUES": "Linked Linear Issues",
       "SHOPIFY_ORDERS": "Shopify Orders"
     },
     "SHOPIFY": {
-      "ORDER_ID": "Order #{id}",
-      "ERROR": "Error loading orders",
-      "NO_SHOPIFY_ORDERS": "No orders found",
+      "ORDER_ID": "Tellimus #{id}",
+      "ERROR": "Tellimuste laadimisel tekkis viga",
+      "NO_SHOPIFY_ORDERS": "Tellimusi ei leitud",
       "FINANCIAL_STATUS": {
-        "PENDING": "Pending",
-        "AUTHORIZED": "Authorized",
-        "PARTIALLY_PAID": "Partially Paid",
-        "PAID": "Paid",
-        "PARTIALLY_REFUNDED": "Partially Refunded",
-        "REFUNDED": "Refunded",
-        "VOIDED": "Voided"
+        "PENDING": "Ootel",
+        "AUTHORIZED": "Autoriseeritud",
+        "PARTIALLY_PAID": "Osaliselt tasutud",
+        "PAID": "Makstud",
+        "PARTIALLY_REFUNDED": "Osaliselt tagastatud",
+        "REFUNDED": "Tagastatud",
+        "VOIDED": "Tühistatud"
       },
       "FULFILLMENT_STATUS": {
-        "FULFILLED": "Fulfilled",
-        "PARTIALLY_FULFILLED": "Partially Fulfilled",
-        "UNFULFILLED": "Unfulfilled"
+        "FULFILLED": "Täidetud",
+        "PARTIALLY_FULFILLED": "Osaliselt täidetud",
+        "UNFULFILLED": "Täitamata"
       }
     }
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {
-    "ADD_BUTTON_TEXT": "Create attribute",
-    "NO_RECORDS_FOUND": "No attributes found",
+    "ADD_BUTTON_TEXT": "Loo atribuut",
+    "NO_RECORDS_FOUND": "Atribuute ei leitud",
     "UPDATE": {
-      "SUCCESS": "Attribute updated successfully",
-      "ERROR": "Unable to update attribute. Please try again later"
+      "SUCCESS": "Atribuut uuendatud edukalt",
+      "ERROR": "Atribuudi värskendamine ebaõnnestus. Palun proovi hiljem uuesti"
     },
     "ADD": {
-      "TITLE": "Add",
-      "SUCCESS": "Attribute added successfully",
-      "ERROR": "Unable to add attribute. Please try again later"
+      "TITLE": "Lisa",
+      "SUCCESS": "Atribuut lisati edukalt",
+      "ERROR": "Atribuudi lisamine ebaõnnestus. Palun proovi hiljem uuesti"
     },
     "DELETE": {
-      "SUCCESS": "Attribute deleted successfully",
-      "ERROR": "Unable to delete attribute. Please try again later"
+      "SUCCESS": "Atribuut kustutati edukalt",
+      "ERROR": "Atribuuti kustutamine ebaõnnestus. Palun proovi hiljem uuesti"
     },
     "ATTRIBUTE_SELECT": {
-      "TITLE": "Add attributes",
-      "PLACEHOLDER": "Search attributes",
-      "NO_RESULT": "No attributes found"
+      "TITLE": "Lisa atribuute",
+      "PLACEHOLDER": "Otsi atribuute",
+      "NO_RESULT": "Atribuute ei leitud"
     }
   },
   "EMAIL_HEADER": {
-    "FROM": "From",
-    "TO": "To",
-    "BCC": "Bcc",
-    "CC": "Cc",
-    "SUBJECT": "Subject",
-    "EXPAND": "Expand email"
+    "FROM": "Saatja",
+    "TO": "Saaja",
+    "BCC": "Pime koopia",
+    "CC": "Koopia",
+    "SUBJECT": "Teema",
+    "EXPAND": "Laienda e-kiri"
   },
   "CONVERSATION_PARTICIPANTS": {
-    "SIDEBAR_MENU_TITLE": "Participating",
-    "SIDEBAR_TITLE": "Conversation participants",
-    "NO_RECORDS_FOUND": "No results found",
-    "ADD_PARTICIPANTS": "Select participants",
-    "REMANING_PARTICIPANTS_TEXT": "+{count} others",
-    "REMANING_PARTICIPANT_TEXT": "+{count} other",
-    "TOTAL_PARTICIPANTS_TEXT": "{count} people are participating.",
-    "TOTAL_PARTICIPANT_TEXT": "{count} person is participating.",
+    "SIDEBAR_MENU_TITLE": "Osalejad",
+    "SIDEBAR_TITLE": "Vestluse osalejad",
+    "NO_RECORDS_FOUND": "Tulemusi ei leitud",
+    "ADD_PARTICIPANTS": "Vali osalejad",
+    "REMANING_PARTICIPANTS_TEXT": "+{count} teised",
+    "REMANING_PARTICIPANT_TEXT": "+{count} teine",
+    "TOTAL_PARTICIPANTS_TEXT": "{count} inimest osaleb.",
+    "TOTAL_PARTICIPANT_TEXT": "{count} inimene osaleb.",
     "NO_PARTICIPANTS_TEXT": "No one is participating!.",
-    "WATCH_CONVERSATION": "Join conversation",
-    "YOU_ARE_WATCHING": "You are participating",
+    "WATCH_CONVERSATION": "Liitu vestlusega",
+    "YOU_ARE_WATCHING": "Sa osaled",
     "API": {
-      "ERROR_MESSAGE": "Could not update, try again!",
-      "SUCCESS_MESSAGE": "Participants updated!"
+      "ERROR_MESSAGE": "Ei õnnestunud uuendada, proovi uuesti!",
+      "SUCCESS_MESSAGE": "Osalejad uuendatud!"
     }
   },
   "TRANSLATE_MODAL": {
-    "TITLE": "View translated content",
+    "TITLE": "Vaata tõlgitud sisu",
     "DESC": "You can view the translated content in each langauge.",
-    "ORIGINAL_CONTENT": "Original Content",
-    "TRANSLATED_CONTENT": "Translated Content",
-    "NO_TRANSLATIONS_AVAILABLE": "No translations are available for this content"
+    "ORIGINAL_CONTENT": "Originaalne sisu",
+    "TRANSLATED_CONTENT": "Tõlgitud sisu",
+    "NO_TRANSLATIONS_AVAILABLE": "Selle sisu jaoks tõlkeid pole saadaval"
   },
   "TYPING": {
-    "ONE": "{user} is typing",
-    "TWO": "{user} and {secondUser} are typing",
-    "MULTIPLE": "{user} and {count} others are typing"
+    "ONE": "{user} kirjutab",
+    "TWO": "{user} ja {secondUser} kirjutavad",
+    "MULTIPLE": "{user} ja veel {count} kirjutavad"
   },
   "COPILOT": {
-    "TRY_THESE_PROMPTS": "Try these prompts"
+    "TRY_THESE_PROMPTS": "Proovi neid juhiseid"
   },
   "GALLERY_VIEW": {
-    "ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
+    "ERROR_DOWNLOADING": "Manuse allalaadimine ebaõnnestus. Palun proovi uuesti"
   }
 }

app/javascript/dashboard/i18n/locale/et/report.json

@@ -1,503 +1,503 @@
 {
   "REPORT": {
-    "HEADER": "Conversations",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_CONVERSATION_REPORTS": "Download conversation reports",
-    "DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
-    "SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
+    "HEADER": "Vestlused",
+    "LOADING_CHART": "Laaditakse diagrammi andmeid...",
+    "NO_ENOUGH_DATA": "Me pole saanud piisavalt andmepunkte aruande genereerimiseks, palun proovige hiljem uuesti.",
+    "DOWNLOAD_CONVERSATION_REPORTS": "Laadi alla vestluste aruanded",
+    "DATA_FETCHING_FAILED": "Andmete toomine ebaõnnestus, palun proovi hiljem uuesti.",
+    "SUMMARY_FETCHING_FAILED": "Kokkuvõtte toomine ebaõnnestus, palun proovi hiljem uuesti.",
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Vestlused",
+        "DESC": "(Kokku)"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Messages received",
-        "DESC": "( Total )"
+        "NAME": "Vastuvõetud sõnumid",
+        "DESC": "(Kokku)"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Messages sent",
-        "DESC": "( Total )"
+        "NAME": "Saadetud sõnumid",
+        "DESC": "( Kogus )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Esimene vastuse aeg",
+        "DESC": "( Keskmine )",
+        "INFO_TEXT": "Arvutamiseks kasutatud vestluste koguarv:",
+        "TOOLTIP_TEXT": "Esimene vastuse aeg on {metricValue} (põhineb {conversationCount} vestlusel)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Lahendamise aeg",
+        "DESC": "( Keskmine )",
+        "INFO_TEXT": "Arvutamiseks kasutatud vestluste koguarv:",
+        "TOOLTIP_TEXT": "Lahendamise aeg on {metricValue} (põhineb {conversationCount} vestlusel)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Lahenduste arv",
+        "DESC": "( Kokku )"
       },
       "BOT_RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Lahenduste arv",
+        "DESC": "( Kokku )"
       },
       "BOT_HANDOFF_COUNT": {
-        "NAME": "Handoff Count",
-        "DESC": "( Total )"
+        "NAME": "Üleandmiste arv",
+        "DESC": "( Kokku )"
       },
       "REPLY_TIME": {
-        "NAME": "Customer waiting time",
-        "TOOLTIP_TEXT": "Waiting time is {metricValue} (based on {conversationCount} replies)",
+        "NAME": "Kliendi ooteaeg",
+        "TOOLTIP_TEXT": "Ooteaeg on {metricValue} (põhineb {conversationCount} vastusel)",
         "DESC": ""
       }
     },
     "DATE_RANGE_OPTIONS": {
-      "LAST_7_DAYS": "Last 7 days",
-      "LAST_14_DAYS": "Last 14 days",
-      "LAST_30_DAYS": "Last 30 days",
-      "THIS_MONTH": "This month",
-      "LAST_MONTH": "Last month",
-      "LAST_3_MONTHS": "Last 3 months",
-      "LAST_6_MONTHS": "Last 6 months",
-      "LAST_YEAR": "Last year",
-      "CUSTOM_DATE_RANGE": "Custom date range"
+      "LAST_7_DAYS": "Viimased 7 päeva",
+      "LAST_14_DAYS": "Viimased 14 päeva",
+      "LAST_30_DAYS": "Viimased 30 päeva",
+      "THIS_MONTH": "Käesolev kuu",
+      "LAST_MONTH": "Eelmine kuu",
+      "LAST_3_MONTHS": "Viimased 3 kuud",
+      "LAST_6_MONTHS": "Viimased 6 kuud",
+      "LAST_YEAR": "Eelmine aasta",
+      "CUSTOM_DATE_RANGE": "Kohandatud kuupäevavahemik"
     },
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "Rakenda",
+      "PLACEHOLDER": "Vali kuupäevavahemik"
     },
-    "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
-    "DURATION_FILTER_LABEL": "Duration",
+    "GROUP_BY_FILTER_DROPDOWN_LABEL": "Grupeeri",
+    "DURATION_FILTER_LABEL": "Kestus",
     "GROUPING_OPTIONS": {
-      "DAY": "Day",
-      "WEEK": "Week",
-      "MONTH": "Month",
-      "YEAR": "Year"
+      "DAY": "Päev",
+      "WEEK": "Nädal",
+      "MONTH": "Kuu",
+      "YEAR": "Aasta"
     },
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "Päev"
       }
     ],
     "GROUP_BY_WEEK_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "Päev"
       },
       {
         "id": 2,
-        "groupBy": "Week"
+        "groupBy": "Nädal"
       }
     ],
     "GROUP_BY_MONTH_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "Päev"
       },
       {
         "id": 2,
-        "groupBy": "Week"
+        "groupBy": "Nädal"
       },
       {
         "id": 3,
-        "groupBy": "Month"
+        "groupBy": "Kuu"
       }
     ],
     "GROUP_BY_YEAR_OPTIONS": [
       {
         "id": 2,
-        "groupBy": "Week"
+        "groupBy": "Nädal"
       },
       {
         "id": 3,
-        "groupBy": "Month"
+        "groupBy": "Kuu"
       },
       {
         "id": 4,
-        "groupBy": "Year"
+        "groupBy": "Aasta"
       }
     ],
-    "BUSINESS_HOURS": "Business Hours",
+    "BUSINESS_HOURS": "Tööaeg",
     "FILTER_ACTIONS": {
-      "CLEAR_FILTER": "Clear filter",
-      "EMPTY_LIST": "No results found"
+      "CLEAR_FILTER": "Tühjenda filter",
+      "EMPTY_LIST": "Tulemusi ei leitud"
     },
     "PAGINATION": {
-      "RESULTS": "Showing {start} to {end} of {total} results",
-      "PER_PAGE_TEMPLATE": "{size} / page"
+      "RESULTS": "Kuvatakse {start} kuni {end} {total} tulemusest",
+      "PER_PAGE_TEMPLATE": "{size} / lehekülg"
     }
   },
   "AGENT_REPORTS": {
-    "HEADER": "Agents Overview",
-    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent's name to learn more.",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
-    "FILTER_DROPDOWN_LABEL": "Select Agent",
+    "HEADER": "Agentide ülevaade",
+    "DESCRIPTION": "Jälgi agentide sooritust lihtsalt oluliste mõõdikutega nagu vestlused, vastamisajad, lahendamisajad ja lahendatud juhtumid. Klõpsa agendi nimele, et rohkem teada saada.",
+    "LOADING_CHART": "Diagrammi andmete laadimine...",
+    "NO_ENOUGH_DATA": "Meil pole piisavalt andmepunkte aruande genereerimiseks, palun proovige hiljem uuesti.",
+    "DOWNLOAD_AGENT_REPORTS": "Laadi alla agendi aruanded",
+    "FILTER_DROPDOWN_LABEL": "Vali agent",
     "FILTERS": {
       "INPUT_PLACEHOLDER": {
-        "AGENTS": "Search agents"
+        "AGENTS": "Otsi agente"
       }
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Vestlused",
+        "DESC": "( Kogus )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "NAME": "Sissetulevad sõnumid",
+        "DESC": "( Kogus )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "NAME": "Väljaminevad sõnumid",
+        "DESC": "( Kogus )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Esimene vastuse aeg",
+        "DESC": "( Keskmine )",
+        "INFO_TEXT": "Arvutuste tegemiseks kasutatud vestluste koguarv:",
+        "TOOLTIP_TEXT": "Esimese vastuse aeg on {metricValue} (põhineb {conversationCount} vestlusel)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Lahendamise aeg",
+        "DESC": "( Keskmine )",
+        "INFO_TEXT": "Arvutuste tegemiseks kasutatud vestluste koguarv:",
+        "TOOLTIP_TEXT": "Lahendamise aeg on {metricValue} (põhineb {conversationCount} vestlusel)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Lahenduste arv",
+        "DESC": "( Kokku )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Viimased 7 päeva"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Viimased 30 päeva"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Viimased 3 kuud"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Viimased 6 kuud"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Eelmine aasta"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Kohandatud kuupäevavahemik"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "Rakenda",
+      "PLACEHOLDER": "Vali kuupäevavahemik"
     }
   },
   "LABEL_REPORTS": {
-    "HEADER": "Labels Overview",
-    "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_LABEL_REPORTS": "Download label reports",
-    "FILTER_DROPDOWN_LABEL": "Select Label",
+    "HEADER": "Siltide ülevaade",
+    "DESCRIPTION": "Jälgi sildi tulemuslikkust peamiste mõõdikute abil, sealhulgas vestlused, vastamisajad, lahendamise ajad ja lahendatud juhtumid. Täpsemate teadmiste saamiseks klõpsa sildi nimele.",
+    "LOADING_CHART": "Diagrammi andmete laadimine...",
+    "NO_ENOUGH_DATA": "Meil ei ole piisavalt andmepunkte aruande genereerimiseks, palun proovige hiljem uuesti.",
+    "DOWNLOAD_LABEL_REPORTS": "Laadi alla sildiaruanded",
+    "FILTER_DROPDOWN_LABEL": "Vali silt",
     "FILTERS": {
       "INPUT_PLACEHOLDER": {
-        "LABELS": "Search labels"
+        "LABELS": "Otsi silte"
       }
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Vestlused",
+        "DESC": "(Kokku)"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "NAME": "Sissetulevad sõnumid",
+        "DESC": "( Kogus )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "NAME": "Väljaminevad sõnumid",
+        "DESC": "( Kogus )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Esimene vastuse aeg",
+        "DESC": "( Keskmine )",
+        "INFO_TEXT": "Arvutuste tegemiseks kasutatud vestluste koguarv:",
+        "TOOLTIP_TEXT": "Esimese vastuse aeg on {metricValue} (põhineb {conversationCount} vestlusel)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Lahendamise aeg",
+        "DESC": "( Keskmine )",
+        "INFO_TEXT": "Arvutuste tegemiseks kasutatud vestluste koguarv:",
+        "TOOLTIP_TEXT": "Lahendamise aeg on {metricValue} (põhineb {conversationCount} vestlusel)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Lahenduste arv",
+        "DESC": "( Kogus )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Viimased 7 päeva"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Viimased 30 päeva"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Viimased 3 kuud"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Viimased 6 kuud"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Eelmine aasta"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Kohandatud kuupäevavahemik"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "Rakenda",
+      "PLACEHOLDER": "Vali kuupäevavahemik"
     }
   },
   "INBOX_REPORTS": {
-    "HEADER": "Inbox Overview",
-    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
-    "FILTER_DROPDOWN_LABEL": "Select Inbox",
-    "ALL_INBOXES": "All Inboxes",
-    "SEARCH_INBOX": "Search Inbox",
+    "HEADER": "Postkasti ülevaade",
+    "DESCRIPTION": "Vaata kiiresti oma postkasti tulemuslikkust võtmemõõdikute abil nagu vestlused, reageerimisajad, lahendamisajad ja lahendatud juhtumid – kõik ühes kohas. Klõpsa postkasti nimele, et näha rohkem üksikasju.",
+    "LOADING_CHART": "Diagrammi andmete laadimine...",
+    "NO_ENOUGH_DATA": "Meil pole piisavalt andmepunkte aruande genereerimiseks, palun proovige hiljem uuesti.",
+    "DOWNLOAD_INBOX_REPORTS": "Laadi alla postkasti aruanded",
+    "FILTER_DROPDOWN_LABEL": "Vali postkast",
+    "ALL_INBOXES": "Kõik postkastid",
+    "SEARCH_INBOX": "Otsi postkastist",
     "FILTERS": {
       "INPUT_PLACEHOLDER": {
-        "INBOXES": "Search inboxes"
+        "INBOXES": "Otsi postkaste"
       }
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Vestlused",
+        "DESC": "( Kokku )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "NAME": "Sissetulevad sõnumid",
+        "DESC": "( Kogus )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "NAME": "Väljaminevad sõnumid",
+        "DESC": "( Kogus )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Esimene vastuse aeg",
+        "DESC": "( Keskmine )",
+        "INFO_TEXT": "Arvutamiseks kasutatud vestluste koguarv:",
+        "TOOLTIP_TEXT": "Esimene vastuse aeg on {metricValue} (põhineb {conversationCount} vestlusel)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Lahendamise aeg",
+        "DESC": "( Keskmine )",
+        "INFO_TEXT": "Arvutamiseks kasutatud vestluste koguarv:",
+        "TOOLTIP_TEXT": "Lahendamise aeg on {metricValue} (põhineb {conversationCount} vestlusel)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Lahenduste arv",
+        "DESC": "( Kogus )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Viimased 7 päeva"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Viimased 30 päeva"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Viimased 3 kuud"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Viimased 6 kuud"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Eelmine aasta"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Kohandatud kuupäevavahemik"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "Rakenda",
+      "PLACEHOLDER": "Vali kuupäevavahemik"
     }
   },
   "TEAM_REPORTS": {
-    "HEADER": "Team Overview",
-    "DESCRIPTION": "Get a snapshot of your team's performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_TEAM_REPORTS": "Download team reports",
-    "FILTER_DROPDOWN_LABEL": "Select Team",
+    "HEADER": "Meeskonna ülevaade",
+    "DESCRIPTION": "Saate ülevaate oma meeskonna tulemuslikkusest oluliste mõõdikutega, sealhulgas vestlused, reageerimisajad, lahendamise ajad ja lahendatud juhtumid. Lisateabe saamiseks klõpsake meeskonna nime.",
+    "LOADING_CHART": "Diagrammi andmete laadimine...",
+    "NO_ENOUGH_DATA": "Meil ei ole piisavalt andmepunkte aruande koostamiseks, palun proovige hiljem uuesti.",
+    "DOWNLOAD_TEAM_REPORTS": "Laadi alla meeskonna aruanded",
+    "FILTER_DROPDOWN_LABEL": "Vali meeskond",
     "FILTERS": {
-      "ADD_FILTER": "Add filter",
-      "CLEAR_ALL": "Clear all",
-      "NO_FILTER": "No filters available",
+      "ADD_FILTER": "Lisa filter",
+      "CLEAR_ALL": "Tühjenda kõik",
+      "NO_FILTER": "Filtreid pole saadaval",
       "INPUT_PLACEHOLDER": {
-        "TEAMS": "Search teams"
+        "TEAMS": "Otsi meeskondi"
       }
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Vestlused",
+        "DESC": "( Kogus )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "NAME": "Sissetulevad sõnumid",
+        "DESC": "( Kogus )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "NAME": "Väljaminevad sõnumid",
+        "DESC": "( Kogus )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Esimene vastuse aeg",
+        "DESC": "( Keskmine )",
+        "INFO_TEXT": "Arvutamiseks kasutatud vestluste koguarv:",
+        "TOOLTIP_TEXT": "Esimene vastuse aeg on {metricValue} (põhineb {conversationCount} vestlusel)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Lahendamise aeg",
+        "DESC": "( Keskmine )",
+        "INFO_TEXT": "Kokku vestluste arv arvutamiseks:",
+        "TOOLTIP_TEXT": "Lahendamise aeg on {metricValue} (põhineb {conversationCount} vestlusel)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Lahenduste arv",
+        "DESC": "( Kogus )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Viimased 7 päeva"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Viimased 30 päeva"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Viimased 3 kuud"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Viimased 6 kuud"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Eelmine aasta"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Kohandatud kuupäevavahemik"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "Rakenda",
+      "PLACEHOLDER": "Vali kuupäevavahemik"
     }
   },
   "CSAT_REPORTS": {
-    "HEADER": "CSAT Reports",
-    "NO_RECORDS": "No responses yet",
-    "NO_RECORDS_DESCRIPTION": "CSAT survey responses will appear here once customers start providing feedback.",
-    "DOWNLOAD": "Download CSAT Reports",
+    "HEADER": "CSAT aruanded",
+    "NO_RECORDS": "Vastuseid pole veel",
+    "NO_RECORDS_DESCRIPTION": "Kliendirahulolu küsitluse vastused kuvatakse siin, kui kliendid hakkavad tagasisidet andma.",
+    "DOWNLOAD": "Laadi alla CSAT aruanded",
     "DOWNLOAD_FAILED": "Failed to download CSAT Reports",
     "FILTERS": {
-      "ADD_FILTER": "Add filter",
-      "CLEAR_ALL": "Clear all",
-      "NO_FILTER": "No filters available",
+      "ADD_FILTER": "Lisa filter",
+      "CLEAR_ALL": "Tühjenda kõik",
+      "NO_FILTER": "Filtreid pole saadaval",
       "INPUT_PLACEHOLDER": {
-        "AGENTS": "Search agents",
-        "INBOXES": "Search inboxes",
-        "TEAMS": "Search teams",
-        "RATINGS": "Search ratings"
+        "AGENTS": "Otsi agente",
+        "INBOXES": "Otsi postkaste",
+        "TEAMS": "Otsi meeskondi",
+        "RATINGS": "Otsi hinnanguid"
       },
       "AGENTS": {
         "LABEL": "Agent"
       },
       "INBOXES": {
-        "LABEL": "Inbox"
+        "LABEL": "Sissetulek"
       },
       "TEAMS": {
-        "LABEL": "Team"
+        "LABEL": "Meeskond"
       },
       "RATINGS": {
-        "LABEL": "Rating"
+        "LABEL": "Hinnang"
       }
     },
     "TABLE": {
       "HEADER": {
-        "CONTACT_NAME": "Contact",
+        "CONTACT_NAME": "Kontakt",
         "AGENT_NAME": "Agent",
-        "RATING": "Rating",
-        "FEEDBACK_TEXT": "Feedback comment",
-        "CONVERSATION": "Conversation",
-        "CUSTOMER": "Customer",
-        "RESPONSE": "Response",
-        "HANDLED_BY": "Handled by"
+        "RATING": "Hinnang",
+        "FEEDBACK_TEXT": "Tagasiside kommentaar",
+        "CONVERSATION": "Vestlus",
+        "CUSTOMER": "Klient",
+        "RESPONSE": "Vastus",
+        "HANDLED_BY": "Käsitlenud"
       },
-      "UNKNOWN_CUSTOMER": "Unknown customer"
+      "UNKNOWN_CUSTOMER": "Tundmatu klient"
     },
-    "NO_AGENT": "No assigned agent",
-    "NO_FEEDBACK": "No feedback provided",
+    "NO_AGENT": "Määramata agent",
+    "NO_FEEDBACK": "Tagasisidet ei ole antud",
     "METRIC": {
       "TOTAL_RESPONSES": {
-        "LABEL": "Total responses",
-        "TOOLTIP": "Total number of responses collected"
+        "LABEL": "Vastuste koguarv",
+        "TOOLTIP": "Kogutud vastuste koguarv"
       },
       "SATISFACTION_SCORE": {
-        "LABEL": "Satisfaction score",
-        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+        "LABEL": "Rahulolu skoor",
+        "TOOLTIP": "Positiivsete vastuste koguarv / Vastuste koguarv * 100"
       },
       "RESPONSE_RATE": {
-        "LABEL": "Response rate",
+        "LABEL": "Vastuste määr",
         "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
       },
-      "RATING_DISTRIBUTION": "Rating distribution"
+      "RATING_DISTRIBUTION": "Hinnangute jaotus"
     },
     "REVIEW_NOTES": {
-      "TITLE": "Review notes",
-      "PLACEHOLDER": "Add review notes about this rating...",
-      "SAVE": "Save",
-      "CANCEL": "Cancel",
-      "SAVING": "Saving...",
-      "SAVED": "Notes saved successfully",
-      "SAVE_ERROR": "Failed to save notes",
-      "UPDATED_BY": "Updated by {name} {time}",
-      "UPDATED_BY_LABEL": "Updated by",
+      "TITLE": "Ülevaate märkmed",
+      "PLACEHOLDER": "Lisa selle hinnangu kohta ülevaate märkmeid...",
+      "SAVE": "Salvesta",
+      "CANCEL": "Tühista",
+      "SAVING": "Salvestamine...",
+      "SAVED": "Märkmed salvestatud edukalt",
+      "SAVE_ERROR": "Märkmete salvestamine ebaõnnestus",
+      "UPDATED_BY": "Uuendas {name} {time}",
+      "UPDATED_BY_LABEL": "Uuendas",
       "PAYWALL": {
-        "TITLE": "Upgrade to add review notes",
+        "TITLE": "Uuenda, et lisada ülevaate märkmeid",
         "AVAILABLE_ON": "The review notes feature is only available in the Business and Enterprise plans.",
-        "UPGRADE_PROMPT": "Add internal context to every CSAT response with review notes. Capture what really happened, spot patterns faster, and make better decisions from your feedback.",
-        "UPGRADE_NOW": "Upgrade now",
-        "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+        "UPGRADE_PROMPT": "Lisa igale CSAT vastusele sisekontekst arvustuste märkmetega. Kogu teavet tegeliku olukorra kohta, avasta mustreid kiiremini ja tee paremaid otsuseid oma tagasiside põhjal.",
+        "UPGRADE_NOW": "Uuenda kohe",
+        "CANCEL_ANYTIME": "Saad oma plaani igal ajal muuta või tühistada"
       }
     }
   },
@@ -505,146 +505,146 @@
     "HEADER": "Bot Reports",
     "METRIC": {
       "TOTAL_CONVERSATIONS": {
-        "LABEL": "No. of Conversations",
+        "LABEL": "Vestluste arv",
         "TOOLTIP": "Total number of conversations handled by the bot"
       },
       "TOTAL_RESPONSES": {
-        "LABEL": "Total Responses",
+        "LABEL": "Vastuste koguarv",
         "TOOLTIP": "Total number of responses sent by the bot"
       },
       "RESOLUTION_RATE": {
-        "LABEL": "Resolution Rate",
+        "LABEL": "Lahendamise määr",
         "TOOLTIP": "Total number of conversations resolved by the bot / Total number of conversations handled by the bot * 100"
       },
       "HANDOFF_RATE": {
-        "LABEL": "Handoff Rate",
+        "LABEL": "Üleandmise määr",
         "TOOLTIP": "Total number of conversations handed off to agents / Total number of conversations handled by the bot * 100"
       }
     }
   },
   "OVERVIEW_REPORTS": {
-    "HEADER": "Overview",
-    "LIVE": "Live",
+    "HEADER": "Ülevaade",
+    "LIVE": "Otseülekanne",
     "ACCOUNT_CONVERSATIONS": {
-      "HEADER": "Open Conversations",
-      "LOADING_MESSAGE": "Loading conversation metrics...",
-      "OPEN": "Open",
-      "UNATTENDED": "Unattended",
-      "UNASSIGNED": "Unassigned",
-      "PENDING": "Pending"
+      "HEADER": "Avatud vestlused",
+      "LOADING_MESSAGE": "Vestluse mõõdikute laadimine...",
+      "OPEN": "Avatud",
+      "UNATTENDED": "Jäetud tähelepanuta",
+      "UNASSIGNED": "Määramata",
+      "PENDING": "Ootel"
     },
     "CONVERSATION_HEATMAP": {
-      "HEADER": "Conversation Traffic",
-      "NO_CONVERSATIONS": "No conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
-      "DOWNLOAD_REPORT": "Download report"
+      "HEADER": "Vestluste liiklus",
+      "NO_CONVERSATIONS": "Vestlusi pole",
+      "CONVERSATION": "{count} vestlus",
+      "CONVERSATIONS": "{count} vestlust",
+      "DOWNLOAD_REPORT": "Laadi aruanne alla"
     },
     "RESOLUTION_HEATMAP": {
-      "HEADER": "Resolutions",
-      "NO_CONVERSATIONS": "No conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
-      "DOWNLOAD_REPORT": "Download report"
+      "HEADER": "Lahendused",
+      "NO_CONVERSATIONS": "Vestlusi pole",
+      "CONVERSATION": "{count} vestlus",
+      "CONVERSATIONS": "{count} vestlust",
+      "DOWNLOAD_REPORT": "Laadi aruanne alla"
     },
     "AGENT_CONVERSATIONS": {
-      "HEADER": "Conversations by agents",
-      "LOADING_MESSAGE": "Loading agent metrics...",
-      "NO_AGENTS": "There are no conversations by agents",
+      "HEADER": "Agentide vestlused",
+      "LOADING_MESSAGE": "Agendi mõõdikute laadimine...",
+      "NO_AGENTS": "Agentide vestlusi pole",
       "TABLE_HEADER": {
         "AGENT": "Agent",
-        "OPEN": "Open",
-        "UNATTENDED": "Unattended",
-        "STATUS": "Status"
+        "OPEN": "Ava",
+        "UNATTENDED": "Jäetud tähelepanuta",
+        "STATUS": "Staatus"
       }
     },
     "TEAM_CONVERSATIONS": {
-      "ALL_TEAMS": "All Teams",
-      "HEADER": "Conversations by teams",
-      "LOADING_MESSAGE": "Loading team metrics...",
-      "NO_TEAMS": "There is no data available",
+      "ALL_TEAMS": "Kõik meeskonnad",
+      "HEADER": "Vestlused meeskondade kaupa",
+      "LOADING_MESSAGE": "Meeskonna mõõdikute laadimine...",
+      "NO_TEAMS": "Andmeid pole saadaval",
       "TABLE_HEADER": {
-        "TEAM": "Team",
-        "OPEN": "Open",
-        "UNATTENDED": "Unattended",
-        "STATUS": "Status"
+        "TEAM": "Meeskond",
+        "OPEN": "Avatud",
+        "UNATTENDED": "Jäetud tähelepanuta",
+        "STATUS": "Staatus"
       }
     },
     "AGENT_STATUS": {
-      "HEADER": "Agent status",
-      "ONLINE": "Online",
-      "BUSY": "Busy",
-      "OFFLINE": "Offline"
+      "HEADER": "Agendi olek",
+      "ONLINE": "Veebis",
+      "BUSY": "Hõivatud",
+      "OFFLINE": "Võrgust väljas"
     }
   },
   "DAYS_OF_WEEK": {
-    "SUNDAY": "Sunday",
+    "SUNDAY": "Pühapäev",
     "MONDAY": "Monday",
-    "TUESDAY": "Tuesday",
+    "TUESDAY": "Teisipäev",
     "WEDNESDAY": "Wednesday",
-    "THURSDAY": "Thursday",
-    "FRIDAY": "Friday",
-    "SATURDAY": "Saturday"
+    "THURSDAY": "Neljapäev",
+    "FRIDAY": "Reede",
+    "SATURDAY": "Laupäev"
   },
   "SLA_REPORTS": {
-    "HEADER": "SLA Reports",
+    "HEADER": "SLA aruanded",
     "NO_RECORDS": "SLA applied conversations are not available.",
-    "LOADING": "Loading SLA data...",
-    "DOWNLOAD_SLA_REPORTS": "Download SLA reports",
-    "DOWNLOAD_FAILED": "Failed to download SLA Reports",
+    "LOADING": "Laaditakse SLA andmeid...",
+    "DOWNLOAD_SLA_REPORTS": "Laadi alla SLA aruanded",
+    "DOWNLOAD_FAILED": "SLA aruannete allalaadimine ebaõnnestus",
     "DROPDOWN": {
-      "ADD_FIlTER": "Add filter",
-      "CLEAR_ALL": "Clear all",
-      "CLEAR_FILTER": "Clear filter",
-      "EMPTY_LIST": "No results found",
-      "NO_FILTER": "No filters available",
-      "SEARCH": "Search filter",
+      "ADD_FIlTER": "Lisa filter",
+      "CLEAR_ALL": "Tühjenda kõik",
+      "CLEAR_FILTER": "Tühjenda filter",
+      "EMPTY_LIST": "Tulemusi ei leitud",
+      "NO_FILTER": "Filtreid pole saadaval",
+      "SEARCH": "Otsi filtrit",
       "INPUT_PLACEHOLDER": {
-        "SLA": "SLA name",
-        "AGENTS": "Agent name",
-        "INBOXES": "Inbox name",
-        "LABELS": "Label name",
-        "TEAMS": "Team name"
+        "SLA": "SLA nimi",
+        "AGENTS": "Agendi nimi",
+        "INBOXES": "Postkasti nimi",
+        "LABELS": "Sildi nimi",
+        "TEAMS": "Meeskonna nimi"
       },
-      "SLA": "SLA Policy",
-      "INBOXES": "Inbox",
+      "SLA": "SLA poliitika",
+      "INBOXES": "Postkast",
       "AGENTS": "Agent",
-      "LABELS": "Label",
-      "TEAMS": "Team"
+      "LABELS": "Silt",
+      "TEAMS": "Meeskond"
     },
-    "WITH": "with",
+    "WITH": "koos",
     "METRICS": {
       "HIT_RATE": {
-        "LABEL": "Hit Rate",
+        "LABEL": "Täitumismäär",
         "TOOLTIP": "Percentage of SLAs created were completed successfully"
       },
       "NO_OF_MISSES": {
-        "LABEL": "Number of Misses",
-        "TOOLTIP": "Total SLA misses in a certain period"
+        "LABEL": "Mittejärgimiste arv",
+        "TOOLTIP": "Kokku SLA mittejärgimised kindlal perioodil"
       },
       "NO_OF_CONVERSATIONS": {
-        "LABEL": "Number of Conversations",
-        "TOOLTIP": "Total number of conversations with SLA"
+        "LABEL": "Vestluste arv",
+        "TOOLTIP": "Vestluste koguarv, millel on SLA"
       }
     },
     "TABLE": {
       "HEADER": {
-        "POLICY": "Policy",
-        "CONVERSATION": "Conversation",
+        "POLICY": "Poliitika",
+        "CONVERSATION": "Vestlus",
         "AGENT": "Agent"
       },
-      "VIEW_DETAILS": "View Details"
+      "VIEW_DETAILS": "Vaata üksikasju"
     }
   },
   "SUMMARY_REPORTS": {
-    "INBOX": "Inbox",
+    "INBOX": "Postkast",
     "AGENT": "Agent",
-    "TEAM": "Team",
-    "LABEL": "Label",
-    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
-    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
-    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
-    "RESOLUTION_COUNT": "Resolution Count",
-    "CONVERSATIONS": "No. of conversations"
+    "TEAM": "Meeskond",
+    "LABEL": "Silt",
+    "AVG_RESOLUTION_TIME": "Keskmine lahendusaeg",
+    "AVG_FIRST_RESPONSE_TIME": "Keskmine esimene vastuse aeg",
+    "AVG_REPLY_TIME": "Keskmine kliendi ooteaeg",
+    "RESOLUTION_COUNT": "Lahenduste arv",
+    "CONVERSATIONS": "Vestluste arv"
   }
 }

app/javascript/dashboard/i18n/locale/fa/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "این دکمه را در تگ body قرار دهید",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "ایجنت ها",
       "INBOX_AGENTS_SUB_TEXT": "اضافه کردن یا حذف کردن دسترسی ایجنت به صندوق ورودی",
       "AGENT_ASSIGNMENT": "اختصاص گفتگو",

app/javascript/dashboard/i18n/locale/fa/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "امکانات",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/fi/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "Aseta tämä painike body-tagiisi",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "Edustajat",
       "INBOX_AGENTS_SUB_TEXT": "Lisää tai poista edustajia tästä saapuneet-kansiosta",
       "AGENT_ASSIGNMENT": "Conversation Assignment",

app/javascript/dashboard/i18n/locale/fi/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "Ominaisuudet",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/fr/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "Placez ce code avant la fermeture de votre balise body",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "Agents",
       "INBOX_AGENTS_SUB_TEXT": "Ajouter ou supprimer des agents de cette boîte de réception",
       "AGENT_ASSIGNMENT": "Konversationsauftrag",

app/javascript/dashboard/i18n/locale/fr/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "Fonctionnalités",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/he/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "מקם את הכפתור הזה בתוך תג הגוף שלך",
       "ALLOWED_DOMAINS": {
         "TITLE": "דומיינים מורשים",
-        "SUBTITLE": "הוסף דומיינים כלליים או רגילים מופרדים בפסיקים (השאר ריק כדי לאפשר הכל), לדוגמה: *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "מפתח סודי",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "סוכנים",
       "INBOX_AGENTS_SUB_TEXT": "הוסף או הסר נציגים מתיבת הדואר הנכנס הזו",
       "AGENT_ASSIGNMENT": "שיוך שיחה",

app/javascript/dashboard/i18n/locale/he/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "מאפיינים",
           "ALLOW_CONVERSATION_FAQS": "צור שאלות נפוצות משיחות שנסגרו",
           "ALLOW_MEMORIES": "לכוד פרטים מרכזיים כזיכרונות מאינטראקציות עם לקוחות.",
-          "ALLOW_CITATIONS": "כלול ציטוטים של מקורות בתגובות"
+          "ALLOW_CITATIONS": "כלול ציטוטים של מקורות בתגובות",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/hi/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "Place this button inside your body tag",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "Agents",
       "INBOX_AGENTS_SUB_TEXT": "Add or remove agents from this inbox",
       "AGENT_ASSIGNMENT": "Conversation Assignment",

app/javascript/dashboard/i18n/locale/hi/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "Features",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/hr/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "Place this button inside your body tag",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "Agenti",
       "INBOX_AGENTS_SUB_TEXT": "Add or remove agents from this inbox",
       "AGENT_ASSIGNMENT": "Conversation Assignment",

app/javascript/dashboard/i18n/locale/hr/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "Features",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/hu/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "Ezt a gombot a body tag-en belül helyezd el",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "Ügynökök",
       "INBOX_AGENTS_SUB_TEXT": "Ügynökök hosszáadása vagy eltávolítása az inboxból",
       "AGENT_ASSIGNMENT": "Beszélgetés hozzárendelés",

app/javascript/dashboard/i18n/locale/hu/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "Lehetőségek",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/hy/contact.json

@@ -1,61 +1,61 @@
 {
   "CONTACT_PANEL": {
-    "NOT_AVAILABLE": "Not Available",
-    "EMAIL_ADDRESS": "Email Address",
-    "PHONE_NUMBER": "Phone number",
-    "IDENTIFIER": "Identifier",
-    "COPY_SUCCESSFUL": "Copied to clipboard successfully",
-    "COMPANY": "Company",
-    "LOCATION": "Location",
+    "NOT_AVAILABLE": "Առկա չէ",
+    "EMAIL_ADDRESS": "Էլեկտրոնային հասցե",
+    "PHONE_NUMBER": "Հեռախոսահամար",
+    "IDENTIFIER": "Համակարգիչ",
+    "COPY_SUCCESSFUL": "Հաջողությամբ պատճենվեց սեղմատախտակում",
+    "COMPANY": "Ընկերություն",
+    "LOCATION": "Տեղանք",
     "BROWSER_LANGUAGE": "Browser Language",
-    "CONVERSATION_TITLE": "Conversation Details",
+    "CONVERSATION_TITLE": "Հաղորդակցության մանրամասներ",
     "VIEW_PROFILE": "View Profile",
     "BROWSER": "Browser",
     "OS": "Operating System",
-    "INITIATED_FROM": "Initiated from",
-    "INITIATED_AT": "Initiated at",
-    "IP_ADDRESS": "IP Address",
-    "CREATED_AT_LABEL": "Created",
-    "NEW_MESSAGE": "New message",
-    "CALL": "Call",
-    "CALL_INITIATED": "Calling the contact…",
-    "CALL_FAILED": "Unable to start the call. Please try again.",
+    "INITIATED_FROM": "Սկսվել է՝",
+    "INITIATED_AT": "Սկսվել է՝",
+    "IP_ADDRESS": "IP հասցե",
+    "CREATED_AT_LABEL": "Ստեղծվել է",
+    "NEW_MESSAGE": "Նոր հաղորդագրություն",
+    "CALL": "Զանգ",
+    "CALL_INITIATED": "Զանգը սկսվում է…",
+    "CALL_FAILED": "Չհաջողվեց սկսել զանգը։ Խնդրում ենք փորձել կրկին։",
     "VOICE_INBOX_PICKER": {
-      "TITLE": "Choose a voice inbox"
+      "TITLE": "Ընտրեք ձայնային մուտքագրման արկղը"
     },
     "CONVERSATIONS": {
       "NO_RECORDS_FOUND": "There are no previous conversations associated to this contact.",
-      "TITLE": "Previous Conversations"
+      "TITLE": "Նախորդ զրույցներ"
     },
     "LABELS": {
       "CONTACT": {
-        "TITLE": "Contact Labels",
-        "ERROR": "Couldn't update labels"
+        "TITLE": "Կապի պիտակներ",
+        "ERROR": "Չհաջողվեց թարմացնել պիտակները"
       },
       "CONVERSATION": {
-        "TITLE": "Conversation Labels",
-        "ADD_BUTTON": "Add Labels"
+        "TITLE": "Հաղորդակցության պիտակներ",
+        "ADD_BUTTON": "Ավելացնել պիտակներ"
       },
       "LABEL_SELECT": {
-        "TITLE": "Add Labels",
-        "PLACEHOLDER": "Search labels",
-        "NO_RESULT": "No labels found",
-        "CREATE_LABEL": "Create new label"
+        "TITLE": "Ավելացնել պիտակներ",
+        "PLACEHOLDER": "Որոնել պիտակներ",
+        "NO_RESULT": "Պիտակներ չեն գտնվել",
+        "CREATE_LABEL": "Ստեղծել նոր պիտակ"
       }
     },
-    "MERGE_CONTACT": "Merge contact",
-    "CONTACT_ACTIONS": "Contact actions",
+    "MERGE_CONTACT": "Միավորել կապը",
+    "CONTACT_ACTIONS": "Կապի գործողություններ",
     "MUTE_CONTACT": "Block Contact",
     "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
+    "MUTED_SUCCESS": "Այս շփումը հաջողությամբ արգելափակվեց։ Դուք այլևս ծանուցումներ չեք ստանա ապագա զրույցների մասին։",
     "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
     "SEND_TRANSCRIPT": "Send Transcript",
-    "EDIT_LABEL": "Edit",
+    "EDIT_LABEL": "Խմբագրել",
     "SIDEBAR_SECTIONS": {
-      "CUSTOM_ATTRIBUTES": "Custom Attributes",
-      "CONTACT_LABELS": "Contact Labels",
-      "PREVIOUS_CONVERSATIONS": "Previous Conversations",
-      "NO_RECORDS_FOUND": "No attributes found"
+      "CUSTOM_ATTRIBUTES": "Հատուկ հատկություններ",
+      "CONTACT_LABELS": "Կապի պիտակներ",
+      "PREVIOUS_CONVERSATIONS": "Նախորդ զրույցներ",
+      "NO_RECORDS_FOUND": "Հայտնաբերված հատկություններ չկան"
     }
   },
   "EDIT_CONTACT": {
@@ -64,67 +64,67 @@
     "DESC": "Edit contact details"
   },
   "DELETE_CONTACT": {
-    "BUTTON_LABEL": "Delete Contact",
-    "TITLE": "Delete contact",
-    "DESC": "Delete contact details",
+    "BUTTON_LABEL": "Ջնջել կապը",
+    "TITLE": "Ջնջել կապը",
+    "DESC": "Ջնջել կապի մանրամասները",
     "CONFIRM": {
-      "TITLE": "Confirm Deletion",
-      "MESSAGE": "Are you sure to delete ",
-      "YES": "Yes, Delete",
-      "NO": "No, Keep"
+      "TITLE": "Հաստատել ջնջումը",
+      "MESSAGE": "Վստա՞հ եք, որ ցանկանում եք ջնջել ",
+      "YES": "Այո, Ջնջել",
+      "NO": "Ոչ, Պահպանել"
     },
     "API": {
-      "SUCCESS_MESSAGE": "Contact deleted successfully",
-      "ERROR_MESSAGE": "Could not delete contact. Please try again later."
+      "SUCCESS_MESSAGE": "Կապը հաջողությամբ ջնջվեց",
+      "ERROR_MESSAGE": "Չհաջողվեց ջնջել կապը։ Խնդրում ենք փորձել ավելի ուշ։"
     }
   },
   "CONTACT_FORM": {
     "FORM": {
-      "SUBMIT": "Submit",
-      "CANCEL": "Cancel",
+      "SUBMIT": "Ուղարկել",
+      "CANCEL": "Չեղարկել",
       "AVATAR": {
         "LABEL": "Contact Avatar"
       },
       "NAME": {
         "PLACEHOLDER": "Enter the full name of the contact",
-        "LABEL": "Full Name"
+        "LABEL": "Ամբողջական անուն"
       },
       "BIO": {
         "PLACEHOLDER": "Enter the bio of the contact",
-        "LABEL": "Bio"
+        "LABEL": "Կենսագրություն"
       },
       "EMAIL_ADDRESS": {
-        "PLACEHOLDER": "Enter the email address of the contact",
-        "LABEL": "Email Address",
-        "DUPLICATE": "This email address is in use for another contact.",
-        "ERROR": "Please enter a valid email address."
+        "PLACEHOLDER": "Մուտքագրեք շփման էլ. փոստի հասցեն",
+        "LABEL": "Էլեկտրոնային հասցե",
+        "DUPLICATE": "Այս էլ. փոստի հասցեն օգտագործվում է մեկ այլ շփման համար։",
+        "ERROR": "Խնդրում ենք մուտքագրել վավեր էլ. հասցե։"
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Enter the phone number of the contact",
-        "LABEL": "Phone Number",
+        "LABEL": "Հեռախոսահամար",
         "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]",
-        "ERROR": "Phone number should be either empty or of E.164 format",
+        "ERROR": "Հեռախոսահամարը պետք է լինի դատարկ կամ E.164 ձևաչափով",
         "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "This phone number is in use for another contact."
       },
       "LOCATION": {
         "PLACEHOLDER": "Enter the location of the contact",
-        "LABEL": "Location"
+        "LABEL": "Տեղանք"
       },
       "COMPANY_NAME": {
-        "PLACEHOLDER": "Enter the company name",
-        "LABEL": "Company Name"
+        "PLACEHOLDER": "Մուտքագրեք ընկերության անունը",
+        "LABEL": "Ընկերության անուն"
       },
       "COUNTRY": {
-        "PLACEHOLDER": "Enter the country name",
-        "LABEL": "Country Name",
-        "SELECT_PLACEHOLDER": "Select",
-        "REMOVE": "Remove",
-        "SELECT_COUNTRY": "Select Country"
+        "PLACEHOLDER": "Մուտքագրեք երկրի անունը",
+        "LABEL": "Երկրի անուն",
+        "SELECT_PLACEHOLDER": "Ընտրել",
+        "REMOVE": "Հեռացնել",
+        "SELECT_COUNTRY": "Ընտրեք երկիրը"
       },
       "CITY": {
-        "PLACEHOLDER": "Enter the city name",
-        "LABEL": "City Name"
+        "PLACEHOLDER": "Մուտքագրեք քաղաքի անունը",
+        "LABEL": "Քաղաքի անուն"
       },
       "SOCIAL_PROFILES": {
         "FACEBOOK": {
@@ -151,42 +151,42 @@
         "ERROR_MESSAGE": "Could not delete the contact avatar. Please try again later."
       }
     },
-    "SUCCESS_MESSAGE": "Contact saved successfully",
-    "ERROR_MESSAGE": "There was an error, please try again"
+    "SUCCESS_MESSAGE": "Կապը հաջողությամբ պահպանվեց",
+    "ERROR_MESSAGE": "Սխալ է տեղի ունեցել, խնդրում ենք կրկին փորձել"
   },
   "NEW_CONVERSATION": {
-    "BUTTON_LABEL": "Start conversation",
-    "TITLE": "New conversation",
-    "DESC": "Start a new conversation by sending a new message.",
+    "BUTTON_LABEL": "Սկսել զրույցը",
+    "TITLE": "Նոր զրույց",
+    "DESC": "Սկսեք նոր զրույց՝ ուղարկելով նոր հաղորդագրություն։",
     "NO_INBOX": "Couldn't find an inbox to initiate a new conversation with this contact.",
     "FORM": {
       "TO": {
-        "LABEL": "To"
+        "LABEL": "Ուղղությամբ"
       },
       "INBOX": {
         "LABEL": "Inbox",
-        "PLACEHOLDER": "Choose source inbox",
-        "ERROR": "Select an inbox"
+        "PLACEHOLDER": "Ընտրեք աղբյուրի փոստարկղը",
+        "ERROR": "Ընտրեք մուտքուղի"
       },
       "SUBJECT": {
-        "LABEL": "Subject",
-        "PLACEHOLDER": "Subject",
-        "ERROR": "Subject can't be empty"
+        "LABEL": "Թեմա",
+        "PLACEHOLDER": "Թեմա",
+        "ERROR": "Թեման չի կարող դատարկ լինել"
       },
       "MESSAGE": {
-        "LABEL": "Message",
-        "PLACEHOLDER": "Write your message here",
-        "ERROR": "Message can't be empty"
+        "LABEL": "Հաղորդագրություն",
+        "PLACEHOLDER": "Գրեք ձեր հաղորդագրությունը այստեղ",
+        "ERROR": "Հաղորդագրությունը չի կարող դատարկ լինել"
       },
       "ATTACHMENTS": {
         "SELECT": "Choose files",
         "HELP_TEXT": "Drag and drop files here or choose files to attach"
       },
-      "SUBMIT": "Send message",
-      "CANCEL": "Cancel",
-      "SUCCESS_MESSAGE": "Message sent!",
-      "GO_TO_CONVERSATION": "View",
-      "ERROR_MESSAGE": "Couldn't send! try again"
+      "SUBMIT": "Ուղարկել հաղորդագրություն",
+      "CANCEL": "Չեղարկել",
+      "SUCCESS_MESSAGE": "Հաղորդագրությունը ուղարկվեց։",
+      "GO_TO_CONVERSATION": "Դիտել",
+      "ERROR_MESSAGE": "Չհաջողվեց ուղարկել։ Փորձեք կրկին"
     }
   },
   "CONTACTS_PAGE": {
@@ -197,61 +197,61 @@
     }
   },
   "CUSTOM_ATTRIBUTES": {
-    "BUTTON": "Add custom attribute",
-    "COPY_SUCCESSFUL": "Copied to clipboard successfully",
-    "SHOW_MORE": "Show all attributes",
-    "SHOW_LESS": "Show less attributes",
+    "BUTTON": "Ավելացնել հարմարեցված հատկություն",
+    "COPY_SUCCESSFUL": "Հաջողությամբ պատճենվեց տուփում",
+    "SHOW_MORE": "Ցույց տալ բոլոր հատկությունները",
+    "SHOW_LESS": "Ցույց տալ քիչ հատկություններ",
     "ACTIONS": {
-      "COPY": "Copy attribute",
-      "DELETE": "Delete attribute",
-      "EDIT": "Edit attribute"
+      "COPY": "Պատճենել հատկությունը",
+      "DELETE": "Ջնջել հատկությունը",
+      "EDIT": "Խմբագրել հատկությունը"
     },
     "ADD": {
-      "TITLE": "Create custom attribute",
+      "TITLE": "Ստեղծել հարմարեցված հատկություն",
       "DESC": "Add custom information to this contact."
     },
     "FORM": {
-      "CREATE": "Add attribute",
-      "CANCEL": "Cancel",
+      "CREATE": "Ավելացնել հատկանիշ",
+      "CANCEL": "Չեղարկել",
       "NAME": {
-        "LABEL": "Custom attribute name",
+        "LABEL": "Հատուկ հատկանիշի անուն",
         "PLACEHOLDER": "Eg: shopify id",
-        "ERROR": "Invalid custom attribute name"
+        "ERROR": "Անվավեր հարմարեցված հատկության անուն"
       },
       "VALUE": {
-        "LABEL": "Attribute value",
-        "PLACEHOLDER": "Eg: 11901 "
+        "LABEL": "Հատկության արժեք",
+        "PLACEHOLDER": "Օրինակ՝ 11901 "
       },
       "ADD": {
-        "TITLE": "Create new attribute ",
-        "SUCCESS": "Attribute added successfully",
-        "ERROR": "Unable to add attribute. Please try again later"
+        "TITLE": "Ստեղծել նոր հատկություն ",
+        "SUCCESS": "Հատկությունը հաջողությամբ ավելացվեց",
+        "ERROR": "Հատկությունը ավելացնել հնարավոր չէ։ Խնդրում ենք փորձել ավելի ուշ"
       },
       "UPDATE": {
-        "SUCCESS": "Attribute updated successfully",
-        "ERROR": "Unable to update attribute. Please try again later"
+        "SUCCESS": "Հատկությունը հաջողությամբ թարմացվեց",
+        "ERROR": "Հատկությունը թարմացնել հնարավոր չէ։ Խնդրում ենք փորձել ավելի ուշ"
       },
       "DELETE": {
-        "SUCCESS": "Attribute deleted successfully",
-        "ERROR": "Unable to delete attribute. Please try again later"
+        "SUCCESS": "Հատկությունը հաջողությամբ ջնջվեց",
+        "ERROR": "Չհաջողվեց ջնջել հատկությունը։ Խնդրում ենք փորձել ավելի ուշ"
       },
       "ATTRIBUTE_SELECT": {
-        "TITLE": "Add attributes",
-        "PLACEHOLDER": "Search attributes",
-        "NO_RESULT": "No attributes found"
+        "TITLE": "Ավելացնել հատկություններ",
+        "PLACEHOLDER": "Որոնել հատկություններ",
+        "NO_RESULT": "Հատկություններ չեն գտնվել"
       },
       "ATTRIBUTE_TYPE": {
         "LIST": {
-          "PLACEHOLDER": "Select value",
+          "PLACEHOLDER": "Ընտրել արժեքը",
           "SEARCH_INPUT_PLACEHOLDER": "Search value",
-          "NO_RESULT": "No result found"
+          "NO_RESULT": "Արդյունք չի գտնվել"
         }
       }
     },
     "VALIDATIONS": {
-      "REQUIRED": "Valid value is required",
-      "INVALID_URL": "Invalid URL",
-      "INVALID_INPUT": "Invalid Input"
+      "REQUIRED": "Պահանջվում է վավեր արժեք",
+      "INVALID_URL": "Անվավեր URL",
+      "INVALID_INPUT": "Անվավեր մուտք"
     }
   },
   "MERGE_CONTACTS": {
@@ -259,46 +259,46 @@
     "DESCRIPTION": "Merge contacts to combine two profiles into one, including all attributes and conversations. In case of conflict, the Primary contact’ s attributes will take precedence.",
     "PRIMARY": {
       "TITLE": "Primary contact",
-      "HELP_LABEL": "To be deleted"
+      "HELP_LABEL": "Ջնջվելու է"
     },
     "PARENT": {
       "TITLE": "Contact to merge",
       "PLACEHOLDER": "Search for a contact",
-      "HELP_LABEL": "To be kept"
+      "HELP_LABEL": "Պահպանվելու է"
     },
     "SUMMARY": {
-      "TITLE": "Summary",
+      "TITLE": "Ամփոփում",
       "DELETE_WARNING": "Contact of <strong>{primaryContactName}</strong> will be deleted.",
-      "ATTRIBUTE_WARNING": "Contact details of <strong>{primaryContactName}</strong> will be copied to <strong>{parentContactName}</strong>."
+      "ATTRIBUTE_WARNING": "<strong>{primaryContactName}</strong> շփման մանրամասները կպատճենվեն <strong>{parentContactName}</strong> շփման մեջ։"
     },
     "SEARCH": {
-      "ERROR_MESSAGE": "Something went wrong. Please try again later."
+      "ERROR_MESSAGE": "Ինչ-որ բան սխալ է տեղի ունեցել։ Խնդրում ենք փորձել ավելի ուշ։"
     },
     "FORM": {
       "SUBMIT": " Merge contacts",
-      "CANCEL": "Cancel",
+      "CANCEL": "Չեղարկել",
       "CHILD_CONTACT": {
-        "ERROR": "Select a child contact to merge"
+        "ERROR": "Ընտրեք ենթաշփման միաձուլելու համար"
       },
       "SUCCESS_MESSAGE": "Contact merged successfully",
       "ERROR_MESSAGE": "Could not merge contacts, try again!"
     },
     "DROPDOWN_ITEM": {
-      "ID": "(ID: {identifier})"
+      "ID": "(ՀՎԱՏԱՐԱՐՈՒԹՅՈՒՆ՝ {identifier})"
     }
   },
   "CONTACTS_LAYOUT": {
     "HEADER": {
-      "TITLE": "Contacts",
+      "TITLE": "Կապեր",
       "SEARCH_TITLE": "Search contacts",
       "ACTIVE_TITLE": "Active contacts",
-      "SEARCH_PLACEHOLDER": "Search...",
-      "MESSAGE_BUTTON": "Message",
-      "SEND_MESSAGE": "Send message",
+      "SEARCH_PLACEHOLDER": "Որոնել...",
+      "MESSAGE_BUTTON": "Հաղորդագրություն",
+      "SEND_MESSAGE": "Ուղարկել հաղորդագրություն",
       "BLOCK_CONTACT": "Block contact",
       "UNBLOCK_CONTACT": "Unblock contact",
       "BREADCRUMB": {
-        "CONTACTS": "Contacts"
+        "CONTACTS": "Կապեր"
       },
       "ACTIONS": {
         "CONTACT_CREATION": {
@@ -306,9 +306,9 @@
           "EXPORT_CONTACT": "Export contacts",
           "IMPORT_CONTACT": "Import contacts",
           "SAVE_CONTACT": "Save contact",
-          "EMAIL_ADDRESS_DUPLICATE": "This email address is in use for another contact.",
+          "EMAIL_ADDRESS_DUPLICATE": "Այս էլ. փոստի հասցեն օգտագործվում է մեկ այլ շփման համար։",
           "PHONE_NUMBER_DUPLICATE": "This phone number is in use for another contact.",
-          "SUCCESS_MESSAGE": "Contact saved successfully",
+          "SUCCESS_MESSAGE": "Կապը հաջողությամբ պահպանվեց",
           "ERROR_MESSAGE": "Unable to save contact. Please try again later."
         },
         "BLOCK_SUCCESS_MESSAGE": "This contact is blocked successfully",
@@ -318,57 +318,57 @@
         "IMPORT_CONTACT": {
           "TITLE": "Import contacts",
           "DESCRIPTION": "Import contacts through a CSV file.",
-          "DOWNLOAD_LABEL": "Download a sample csv.",
-          "LABEL": "CSV File:",
+          "DOWNLOAD_LABEL": "Ներբեռնեք օրինակային csv նմուշ։",
+          "LABEL": "CSV ֆայլ:",
           "CHOOSE_FILE": "Choose file",
-          "CHANGE": "Change",
-          "CANCEL": "Cancel",
-          "IMPORT": "Import",
-          "SUCCESS_MESSAGE": "You will be notified via email when the import is complete.",
-          "ERROR_MESSAGE": "There was an error, please try again"
+          "CHANGE": "Փոխել",
+          "CANCEL": "Չեղարկել",
+          "IMPORT": "Ներմուծել",
+          "SUCCESS_MESSAGE": "Ներմուծման ավարտի մասին կստանաք էլեկտրոնային նամակ։",
+          "ERROR_MESSAGE": "Սխալ է տեղի ունեցել, խնդրում ենք փորձել կրկին"
         },
         "EXPORT_CONTACT": {
           "TITLE": "Export contacts",
-          "DESCRIPTION": "Quickly export a csv file with comprehensive details of your contacts",
-          "CONFIRM": "Export",
+          "DESCRIPTION": "Արագ արտահանեք շփումների մանրամասնություններով csv ֆայլ",
+          "CONFIRM": "Արտահանել",
           "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-          "ERROR_MESSAGE": "There was an error, please try again"
+          "ERROR_MESSAGE": "Սխալ է տեղի ունեցել, խնդրում ենք կրկին փորձել"
         },
         "SORT_BY": {
-          "LABEL": "Sort by",
+          "LABEL": "Տեսակավորել ըստ",
           "OPTIONS": {
-            "NAME": "Name",
-            "EMAIL": "Email",
-            "PHONE_NUMBER": "Phone number",
-            "COMPANY": "Company",
-            "COUNTRY": "Country",
-            "CITY": "City",
-            "LAST_ACTIVITY": "Last activity",
-            "CREATED_AT": "Created at"
+            "NAME": "Անուն",
+            "EMAIL": "Էլեկտրոնային հասցե",
+            "PHONE_NUMBER": "Հեռախոսահամար",
+            "COMPANY": "Ընկերություն",
+            "COUNTRY": "Երկիր",
+            "CITY": "Քաղաք",
+            "LAST_ACTIVITY": "Վերջին ակտիվություն",
+            "CREATED_AT": "Ստեղծվել է"
           }
         },
         "ORDER": {
-          "LABEL": "Ordering",
+          "LABEL": "Տեսակավորում",
           "OPTIONS": {
-            "ASCENDING": "Ascending",
-            "DESCENDING": "Descending"
+            "ASCENDING": "Աճման կարգով",
+            "DESCENDING": "Նվազման կարգով"
           }
         },
         "FILTERS": {
           "CREATE_SEGMENT": {
-            "TITLE": "Do you want to save this filter?",
-            "CONFIRM": "Save filter",
-            "LABEL": "Name",
+            "TITLE": "Ցանկանու՞մ եք պահպանել այս ֆիլտրը:",
+            "CONFIRM": "Պահպանել զտիչը",
+            "LABEL": "Անուն",
             "PLACEHOLDER": "Enter the name of the filter",
-            "ERROR": "Enter a valid name",
+            "ERROR": "Մուտքագրեք վավեր անուն",
             "SUCCESS_MESSAGE": "Filter saved successfully",
             "ERROR_MESSAGE": "Unable to save filter. Please try again later."
           },
           "DELETE_SEGMENT": {
-            "TITLE": "Confirm Deletion",
+            "TITLE": "Հաստատել ջնջումը",
             "DESCRIPTION": "Are you sure you want to delete this filter?",
-            "CONFIRM": "Yes, Delete",
-            "CANCEL": "No, Cancel",
+            "CONFIRM": "Այո, ջնջել",
+            "CANCEL": "Ոչ, չեղարկել",
             "SUCCESS_MESSAGE": "Filter deleted successfully",
             "ERROR_MESSAGE": "Unable to delete filter. Please try again later."
           }
@@ -379,66 +379,66 @@
       "SHOWING": "Showing {startItem} - {endItem} of {totalItems} contacts"
     },
     "FILTER": {
-      "NAME": "Name",
-      "EMAIL": "Email",
-      "PHONE_NUMBER": "Phone number",
-      "IDENTIFIER": "Identifier",
-      "COUNTRY": "Country",
-      "CITY": "City",
-      "CREATED_AT": "Created at",
-      "LAST_ACTIVITY": "Last activity",
-      "REFERER_LINK": "Referer link",
-      "BLOCKED": "Blocked",
-      "BLOCKED_TRUE": "True",
-      "BLOCKED_FALSE": "False",
+      "NAME": "Անուն",
+      "EMAIL": "Էլեկտրոնային հասցե",
+      "PHONE_NUMBER": "Հեռախոսահամար",
+      "IDENTIFIER": "Նույնացուցիչ",
+      "COUNTRY": "Երկիր",
+      "CITY": "Քաղաք",
+      "CREATED_AT": "Ստեղծվել է",
+      "LAST_ACTIVITY": "Վերջին ակտիվություն",
+      "REFERER_LINK": "Հղման հասցե",
+      "BLOCKED": "Արգելափակված",
+      "BLOCKED_TRUE": "Այո",
+      "BLOCKED_FALSE": "Ոչ",
       "BUTTONS": {
-        "CLEAR_FILTERS": "Clear filters",
-        "UPDATE_SEGMENT": "Update segment",
-        "APPLY_FILTERS": "Apply filters",
-        "ADD_FILTER": "Add filter"
+        "CLEAR_FILTERS": "Մաքրել զտիչները",
+        "UPDATE_SEGMENT": "Թարմացնել հատվածը",
+        "APPLY_FILTERS": "Կիրառել զտիչները",
+        "ADD_FILTER": "Ավելացնել դիտակետ"
       },
-      "TITLE": "Filter contacts",
-      "EDIT_SEGMENT": "Edit segment",
+      "TITLE": "Զտել շփումները",
+      "EDIT_SEGMENT": "Խմբագրել հատվածը",
       "SEGMENT": {
-        "LABEL": "Segment name",
-        "INPUT_PLACEHOLDER": "Enter the name of the segment"
+        "LABEL": "Հատվածի անունը",
+        "INPUT_PLACEHOLDER": "Մուտքագրեք հատվածի անունը"
       },
       "ACTIVE_FILTERS": {
         "MORE_FILTERS": "+ {count} more filters",
-        "CLEAR_FILTERS": "Clear filters"
+        "CLEAR_FILTERS": "Մաքրել զտիչները"
       }
     },
     "CARD": {
       "OF": "of",
-      "VIEW_DETAILS": "View details",
+      "VIEW_DETAILS": "Դիտել մանրամասները",
       "EDIT_DETAILS_FORM": {
         "TITLE": "Edit contact details",
         "FORM": {
           "FIRST_NAME": {
-            "PLACEHOLDER": "Enter the first name"
+            "PLACEHOLDER": "Մուտքագրեք անունը"
           },
           "LAST_NAME": {
-            "PLACEHOLDER": "Enter the last name"
+            "PLACEHOLDER": "Մուտքագրեք ազգանունը"
           },
           "EMAIL_ADDRESS": {
-            "PLACEHOLDER": "Enter the email address",
-            "DUPLICATE": "This email address is in use for another contact."
+            "PLACEHOLDER": "Մուտքագրեք էլեկտրոնային հասցեն",
+            "DUPLICATE": "Այս էլ. փոստի հասցեն օգտագործվում է մեկ այլ շփման համար։"
           },
           "PHONE_NUMBER": {
-            "PLACEHOLDER": "Enter the phone number",
+            "PLACEHOLDER": "Մուտքագրեք հեռախոսահամարը",
             "DUPLICATE": "This phone number is in use for another contact."
           },
           "CITY": {
-            "PLACEHOLDER": "Enter the city name"
+            "PLACEHOLDER": "Մուտքագրեք քաղաքի անունը"
           },
           "COUNTRY": {
-            "PLACEHOLDER": "Select country"
+            "PLACEHOLDER": "Ընտրեք երկիրը"
           },
           "BIO": {
-            "PLACEHOLDER": "Enter the bio"
+            "PLACEHOLDER": "Մուտքագրեք կենսագրությունը"
           },
           "COMPANY_NAME": {
-            "PLACEHOLDER": "Enter the company name"
+            "PLACEHOLDER": "Մուտքագրեք ընկերության անունը"
           }
         },
         "UPDATE_BUTTON": "Update contact",
@@ -446,7 +446,7 @@
         "ERROR_MESSAGE": "Unable to update contact. Please try again later."
       },
       "SOCIAL_MEDIA": {
-        "TITLE": "Edit social links",
+        "TITLE": "Խմբագրել սոցիալական հղումները",
         "FORM": {
           "FACEBOOK": {
             "PLACEHOLDER": "Add Facebook"
@@ -472,22 +472,22 @@
         }
       },
       "DELETE_CONTACT": {
-        "MESSAGE": "This action is permanent and irreversible.",
-        "BUTTON": "Delete now"
+        "MESSAGE": "Այս գործողությունը մշտական է և անշրջելի։",
+        "BUTTON": "Ջնջել հիմա"
       }
     },
     "DETAILS": {
-      "CREATED_AT": "Created {date}",
+      "CREATED_AT": "Ստեղծվել է {date}",
       "LAST_ACTIVITY": "Last active {date}",
-      "DELETE_CONTACT_DESCRIPTION": "Permanently delete this contact. This action is irreversible",
-      "DELETE_CONTACT": "Delete contact",
+      "DELETE_CONTACT_DESCRIPTION": "Մշտապես ջնջեք այս շփումը։ Այս գործողությունը անշրջելի է",
+      "DELETE_CONTACT": "Ջնջել կապը",
       "DELETE_DIALOG": {
-        "TITLE": "Confirm Deletion",
+        "TITLE": "Հաստատել ջնջումը",
         "DESCRIPTION": "Are you sure you want to delete this contact?",
-        "CONFIRM": "Yes, Delete",
+        "CONFIRM": "Այո, ջնջել",
         "API": {
-          "SUCCESS_MESSAGE": "Contact deleted successfully",
-          "ERROR_MESSAGE": "Could not delete contact. Please try again later."
+          "SUCCESS_MESSAGE": "Կապը հաջողությամբ ջնջվեց",
+          "ERROR_MESSAGE": "Չհաջողվեց ջնջել կապը։ Խնդրում ենք փորձել ավելի ուշ։"
         }
       },
       "AVATAR": {
@@ -496,163 +496,163 @@
           "SUCCESS_MESSAGE": "Avatar uploaded successfully"
         },
         "DELETE": {
-          "SUCCESS_MESSAGE": "Avatar deleted successfully",
-          "ERROR_MESSAGE": "Could not delete avatar. Please try again later."
+          "SUCCESS_MESSAGE": "Պատկերը հաջողությամբ ջնջվեց",
+          "ERROR_MESSAGE": "Չհաջողվեց ջնջել պատկերը։ Խնդրում ենք փորձել ավելի ուշ։"
         }
       }
     },
     "SIDEBAR": {
       "TABS": {
-        "ATTRIBUTES": "Attributes",
-        "HISTORY": "History",
-        "NOTES": "Notes",
-        "MERGE": "Merge"
+        "ATTRIBUTES": "Գործոններ",
+        "HISTORY": "Պատմություն",
+        "NOTES": "Նշումներ",
+        "MERGE": "Միավորել"
       },
       "HISTORY": {
         "EMPTY_STATE": "There are no previous conversations associated to this contact"
       },
       "ATTRIBUTES": {
-        "SEARCH_PLACEHOLDER": "Search for attributes",
-        "UNUSED_ATTRIBUTES": "{count} Used attribute | {count} Unused attributes",
+        "SEARCH_PLACEHOLDER": "Որոնել հատկանիշներ",
+        "UNUSED_ATTRIBUTES": "{count} Օգտագործված հատկանիշ | {count} Չօգտագործված հատկանիշներ",
         "EMPTY_STATE": "There are no contact custom attributes available in this account. You can create a custom attribute in settings.",
-        "YES": "Yes",
-        "NO": "No",
+        "YES": "Այո",
+        "NO": "Ոչ",
         "TRIGGER": {
-          "SELECT": "Select value",
-          "INPUT": "Enter value"
+          "SELECT": "Ընտրեք արժեքը",
+          "INPUT": "Մուտքագրեք արժեքը"
         },
         "VALIDATIONS": {
-          "INVALID_NUMBER": "Invalid number",
-          "REQUIRED": "Valid value is required",
-          "INVALID_INPUT": "Invalid input",
-          "INVALID_URL": "Invalid URL",
-          "INVALID_DATE": "Invalid date"
+          "INVALID_NUMBER": "Անվավեր թիվ",
+          "REQUIRED": "Պահանջվում է վավեր արժեք",
+          "INVALID_INPUT": "Անվավեր մուտքագրում",
+          "INVALID_URL": "Անվավեր URL",
+          "INVALID_DATE": "Անվավեր ամսաթիվ"
         },
-        "NO_ATTRIBUTES": "No attributes found",
+        "NO_ATTRIBUTES": "Հատկություններ չեն գտնվել",
         "API": {
-          "SUCCESS_MESSAGE": "Attribute updated successfully",
-          "DELETE_SUCCESS_MESSAGE": "Attribute deleted successfully",
-          "UPDATE_ERROR": "Unable to update attribute. Please try again later",
-          "DELETE_ERROR": "Unable to delete attribute. Please try again later"
+          "SUCCESS_MESSAGE": "Հատկությունը հաջողությամբ թարմացվեց",
+          "DELETE_SUCCESS_MESSAGE": "Գույքը հաջողությամբ ջնջվեց",
+          "UPDATE_ERROR": "Չհաջողվեց թարմացնել գույքը։ Խնդրում ենք փորձել ավելի ուշ",
+          "DELETE_ERROR": "Չհաջողվեց ջնջել գույքը։ Խնդրում ենք փորձել ավելի ուշ"
         }
       },
       "MERGE": {
-        "TITLE": "Merge contact",
-        "DESCRIPTION": "Combine two profiles into one, including all attributes and conversations. In case of conflict, the primary contact’s attributes will take precedence.",
+        "TITLE": "Միավորել կապը",
+        "DESCRIPTION": "Միացրեք երկու պրոֆիլ մեկում՝ ներառյալ բոլոր հատկանիշներն ու զրույցները։ Կոնֆլիկտի դեպքում առաջնային շփման հատկանիշներն ունեն առավելություն։",
         "PRIMARY": "Primary contact",
-        "PRIMARY_HELP_LABEL": "To be saved",
-        "PRIMARY_REQUIRED_ERROR": "Please select a contact to merge with before proceeding",
-        "PARENT": "To be merged",
-        "PARENT_HELP_LABEL": "To be deleted",
-        "EMPTY_STATE": "No contacts found",
-        "PLACEHOLDER": "Search for primary contact",
-        "SEARCH_PLACEHOLDER": "Search for a contact",
+        "PRIMARY_HELP_LABEL": "Պահպանվելու է",
+        "PRIMARY_REQUIRED_ERROR": "Խնդրում ենք ընտրել մի շփում միաձուլելու համար, նախքան շարունակելը",
+        "PARENT": "Միաձուլվելու է",
+        "PARENT_HELP_LABEL": "Ջնջվելու է",
+        "EMPTY_STATE": "Կապեր չեն գտնվել",
+        "PLACEHOLDER": "Որոնել հիմնական կապը",
+        "SEARCH_PLACEHOLDER": "Որոնել կապ",
         "SEARCH_ERROR_MESSAGE": "Could not search for contacts. Please try again later.",
         "SUCCESS_MESSAGE": "Contact merged successfully",
         "ERROR_MESSAGE": "Could not merge contacts, try again!",
-        "IS_SEARCHING": "Searching...",
+        "IS_SEARCHING": "Որոնվում է...",
         "BUTTONS": {
-          "CANCEL": "Cancel",
-          "CONFIRM": "Merge contact"
+          "CANCEL": "Չեղարկել",
+          "CONFIRM": "Միավորել կապը"
         }
       },
       "NOTES": {
-        "PLACEHOLDER": "Add a note",
-        "WROTE": "wrote",
-        "YOU": "You",
-        "SAVE": "Save note",
+        "PLACEHOLDER": "Ավելացնել նշում",
+        "WROTE": "գրել է",
+        "YOU": "Դուք",
+        "SAVE": "Պահպանել նշումը",
         "ADD_NOTE": "Add contact note",
-        "EXPAND": "Expand",
-        "COLLAPSE": "Collapse",
+        "EXPAND": "Բացել",
+        "COLLAPSE": "Փակել",
         "NO_NOTES": "No notes, you can add notes from the contact details page.",
-        "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above.",
-        "CONVERSATION_EMPTY_STATE": "There are no notes yet. Use the Add note button to create one."
+        "EMPTY_STATE": "Այս շփման հետ կապված նշումներ չկան։ Կարող եք ավելացնել նշում՝ վերևի տուփում գրելով։",
+        "CONVERSATION_EMPTY_STATE": "Նշումներ դեռ չկան։ Օգտագործեք «Ավելացնել նշում» կոճակը՝ նոր նշում ստեղծելու համար։"
       }
     },
     "EMPTY_STATE": {
       "TITLE": "No contacts found in this account",
       "SUBTITLE": "Start adding new contacts by clicking on the button below",
       "BUTTON_LABEL": "Add contact",
-      "SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
+      "SEARCH_EMPTY_STATE_TITLE": "Ձեր որոնմանը համապատասխան շփումներ չկան 🔍",
       "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
       "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
     },
-    "LOAD_MORE": "Load more"
+    "LOAD_MORE": "Բեռնել ավելին"
   },
   "CONTACTS_BULK_ACTIONS": {
-    "ASSIGN_LABELS": "Assign Labels",
-    "ASSIGN_LABELS_SUCCESS": "Labels assigned successfully.",
-    "ASSIGN_LABELS_FAILED": "Failed to assign labels",
+    "ASSIGN_LABELS": "Նշումներ նշանակել",
+    "ASSIGN_LABELS_SUCCESS": "Նշումները հաջողությամբ նշանակվեցին։",
+    "ASSIGN_LABELS_FAILED": "Հնարավոր չեղավ նշանակել պիտակները",
     "DESCRIPTION": "Select the labels you want to add to the selected contacts.",
-    "NO_LABELS_FOUND": "No labels available yet.",
-    "SELECTED_COUNT": "{count} selected",
-    "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})",
-    "DELETE_CONTACTS": "Delete",
-    "DELETE_SUCCESS": "Contacts deleted successfully.",
-    "DELETE_FAILED": "Failed to delete contacts.",
+    "NO_LABELS_FOUND": "Դեռ պիտակներ չկան։",
+    "SELECTED_COUNT": "{count} ընտրված",
+    "CLEAR_SELECTION": "Մաքրել ընտրությունը",
+    "SELECT_ALL": "Ընտրել բոլորը ({count})",
+    "DELETE_CONTACTS": "Ջնջել",
+    "DELETE_SUCCESS": "Կապերը հաջողությամբ ջնջվեցին։",
+    "DELETE_FAILED": "Չհաջողվեց ջնջել կապերը։",
     "DELETE_DIALOG": {
-      "TITLE": "Delete selected contacts",
+      "TITLE": "Ջնջել ընտրված կապերը",
       "SINGULAR_TITLE": "Delete selected contact",
-      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
-      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
+      "DESCRIPTION": "Սա մշտապես կջնջի ընտրված {count} շփումները։ Այս գործողությունը անշրջելի է։",
+      "SINGULAR_DESCRIPTION": "Սա մշտապես կջնջի ընտրված շփումը։ Այս գործողությունը անշրջելի է։",
       "CONFIRM_MULTIPLE": "Delete contacts",
-      "CONFIRM_SINGLE": "Delete contact"
+      "CONFIRM_SINGLE": "Ջնջել կապը"
     }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {
-      "ERROR_MESSAGE": "We couldn’t complete the search. Please try again."
+      "ERROR_MESSAGE": "Որոնումը հնարավոր չեղավ ավարտել։ Խնդրում ենք փորձել կրկին։"
     },
     "FORM": {
-      "GO_TO_CONVERSATION": "View",
-      "SUCCESS_MESSAGE": "The message was sent successfully!",
-      "ERROR_MESSAGE": "An error occurred while creating the conversation. Please try again later.",
+      "GO_TO_CONVERSATION": "Դիտել",
+      "SUCCESS_MESSAGE": "Հաղորդագրությունը հաջողությամբ ուղարկվեց։",
+      "ERROR_MESSAGE": "Խոսակցություն ստեղծելիս սխալ է տեղի ունեցել։ Խնդրում ենք փորձել ավելի ուշ։",
       "NO_INBOX_ALERT": "There are no available inboxes to start a conversation with this contact.",
       "CONTACT_SELECTOR": {
-        "LABEL": "To:",
-        "TAG_INPUT_PLACEHOLDER": "Enter at least 2 characters to search by name, email, or phone number",
-        "CONTACT_CREATING": "Creating contact..."
+        "LABEL": "Ուղղված՝:",
+        "TAG_INPUT_PLACEHOLDER": "Մուտքագրեք առնվազն 2 տառ՝ որոնելու համար անունով, էլեկտրոնային հասցեով կամ հեռախոսահամարով",
+        "CONTACT_CREATING": "Կապ ստեղծվում է..."
       },
       "INBOX_SELECTOR": {
-        "LABEL": "Via:",
-        "BUTTON": "Show inboxes"
+        "LABEL": "Միջոցով:",
+        "BUTTON": "Ցույց տալ մուտքերը"
       },
       "EMAIL_OPTIONS": {
-        "SUBJECT_LABEL": "Subject :",
+        "SUBJECT_LABEL": "Թեմա՝:",
         "SUBJECT_PLACEHOLDER": "Enter your email subject here",
         "CC_LABEL": "Cc:",
-        "CC_PLACEHOLDER": "Enter at least 2 characters to search by email",
+        "CC_PLACEHOLDER": "Մուտքագրեք առնվազն 2 տառ՝ որոնելու համար էլեկտրոնային հասցեով",
         "BCC_LABEL": "Bcc:",
-        "BCC_PLACEHOLDER": "Enter at least 2 characters to search by email",
-        "BCC_BUTTON": "Bcc"
+        "BCC_PLACEHOLDER": "Մուտքագրեք առնվազն 2 տառ՝ որոնելու համար էլեկտրոնային հասցեով",
+        "BCC_BUTTON": "Թաքնված հղում"
       },
       "MESSAGE_EDITOR": {
-        "PLACEHOLDER": "Write your message here..."
+        "PLACEHOLDER": "Գրեք ձեր հաղորդագրությունը այստեղ..."
       },
       "WHATSAPP_OPTIONS": {
-        "LABEL": "Select template",
-        "SEARCH_PLACEHOLDER": "Search templates",
-        "EMPTY_STATE": "No templates found",
+        "LABEL": "Ընտրել ձևանմուշը",
+        "SEARCH_PLACEHOLDER": "Որոնել ձևանմուշներ",
+        "EMPTY_STATE": "Ձևանմուշներ չեն գտնվել",
         "TEMPLATE_PARSER": {
           "TEMPLATE_NAME": "WhatsApp template: {templateName}",
-          "VARIABLES": "Variables",
-          "BACK": "Go back",
-          "SEND_MESSAGE": "Send message"
+          "VARIABLES": "Փոփոխականներ",
+          "BACK": "Վերադառնալ",
+          "SEND_MESSAGE": "Ուղարկել հաղորդագրություն"
         }
       },
       "TWILIO_OPTIONS": {
-        "LABEL": "Select template",
-        "SEARCH_PLACEHOLDER": "Search templates",
-        "EMPTY_STATE": "No templates found",
+        "LABEL": "Ընտրեք ձևանմուշը",
+        "SEARCH_PLACEHOLDER": "Որոնեք ձևանմուշները",
+        "EMPTY_STATE": "Ձևանմուշներ չեն գտնվել",
         "TEMPLATE_PARSER": {
-          "BACK": "Go back",
-          "SEND_MESSAGE": "Send message"
+          "BACK": "Վերադառնալ",
+          "SEND_MESSAGE": "Ուղարկել հաղորդագրություն"
         }
       },
       "ACTION_BUTTONS": {
-        "DISCARD": "Discard",
-        "SEND": "Send ({keyCode})"
+        "DISCARD": "Բաց թողնել",
+        "SEND": "Ուղարկել ({keyCode})"
       }
     }
   }

app/javascript/dashboard/i18n/locale/hy/report.json

@@ -1,105 +1,105 @@
 {
   "REPORT": {
-    "HEADER": "Conversations",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_CONVERSATION_REPORTS": "Download conversation reports",
-    "DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
-    "SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
+    "HEADER": "Զրույցներ",
+    "LOADING_CHART": "Գրաֆիկի տվյալները բեռնվում են...",
+    "NO_ENOUGH_DATA": "Հաշվետվություն կազմելու համար բավարար տվյալներ չկան, փորձեք ավելի ուշ։",
+    "DOWNLOAD_CONVERSATION_REPORTS": "Ներբեռնել զրույցների հաշվետվությունները",
+    "DATA_FETCHING_FAILED": "Տվյալները բեռնելը ձախողվեց, խնդրում ենք փորձել ավելի ուշ։",
+    "SUMMARY_FETCHING_FAILED": "Հաշվետվության ամփոփումը բեռնելը ձախողվեց, խնդրում ենք փորձել ավելի ուշ։",
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Զրույցներ",
+        "DESC": "(Ընդամենը)"
       },
       "INCOMING_MESSAGES": {
         "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "DESC": "(Ընդամենը)"
       },
       "OUTGOING_MESSAGES": {
         "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "DESC": "(Ընդամենը)"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Առաջին արձագանքի ժամանակ",
+        "DESC": "(Միջին)",
+        "INFO_TEXT": "Հաշվարկի համար օգտագործված զրույցների ընդհանուր քանակը՝",
+        "TOOLTIP_TEXT": "Առաջին պատասխանման ժամանակը {metricValue} է (հիմնված է {conversationCount} զրույցների վրա)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Լուծման ժամանակ",
+        "DESC": "(Միջին)",
+        "INFO_TEXT": "Հաշվարկի համար օգտագործված զրույցների ընդհանուր քանակը՝",
+        "TOOLTIP_TEXT": "Լուծման ժամանակը {metricValue} է (հիմնված է {conversationCount} զրույցների վրա)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Լուծվածների քանակ",
+        "DESC": "( Ընդհանուր )"
       },
       "BOT_RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Լուծումների քանակ",
+        "DESC": "(Ընդհանուր)"
       },
       "BOT_HANDOFF_COUNT": {
-        "NAME": "Handoff Count",
-        "DESC": "( Total )"
+        "NAME": "Հանձման քանակ",
+        "DESC": "(Ընդհանուր)"
       },
       "REPLY_TIME": {
-        "NAME": "Customer waiting time",
-        "TOOLTIP_TEXT": "Waiting time is {metricValue} (based on {conversationCount} replies)",
+        "NAME": "Հաճախորդի սպասման ժամանակ",
+        "TOOLTIP_TEXT": "Սպասման ժամանակը {metricValue} է (հիմնված է {conversationCount} պատասխանների վրա)",
         "DESC": ""
       }
     },
     "DATE_RANGE_OPTIONS": {
-      "LAST_7_DAYS": "Last 7 days",
-      "LAST_14_DAYS": "Last 14 days",
-      "LAST_30_DAYS": "Last 30 days",
-      "THIS_MONTH": "This month",
-      "LAST_MONTH": "Last month",
-      "LAST_3_MONTHS": "Last 3 months",
-      "LAST_6_MONTHS": "Last 6 months",
-      "LAST_YEAR": "Last year",
-      "CUSTOM_DATE_RANGE": "Custom date range"
+      "LAST_7_DAYS": "Վերջին 7 օրերը",
+      "LAST_14_DAYS": "Վերջին 14 օրերը",
+      "LAST_30_DAYS": "Վերջին 30 օրերը",
+      "THIS_MONTH": "Այս ամիս",
+      "LAST_MONTH": "Նախորդ ամիս",
+      "LAST_3_MONTHS": "Վերջին 3 ամիսները",
+      "LAST_6_MONTHS": "Վերջին 6 ամիսները",
+      "LAST_YEAR": "Վերջին տարին",
+      "CUSTOM_DATE_RANGE": "Ընտրված ամսաթվի միջակայք"
     },
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "Կիրառել",
+      "PLACEHOLDER": "Ընտրեք ամսաթվերի միջակայքը"
     },
-    "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
-    "DURATION_FILTER_LABEL": "Duration",
+    "GROUP_BY_FILTER_DROPDOWN_LABEL": "Խմբավորել ըստ",
+    "DURATION_FILTER_LABEL": "Տևողություն",
     "GROUPING_OPTIONS": {
-      "DAY": "Day",
-      "WEEK": "Week",
-      "MONTH": "Month",
+      "DAY": "Օր",
+      "WEEK": "Շաբաթ",
+      "MONTH": "Ամիս",
       "YEAR": "Month"
     },
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "Օր"
       }
     ],
     "GROUP_BY_WEEK_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "Օր"
       },
       {
         "id": 2,
-        "groupBy": "Week"
+        "groupBy": "Շաբաթ"
       }
     ],
     "GROUP_BY_MONTH_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "Օր"
       },
       {
         "id": 2,
-        "groupBy": "Week"
+        "groupBy": "Շաբաթ"
       },
       {
         "id": 3,
-        "groupBy": "Month"
+        "groupBy": "Ամիս"
       }
     ],
     "GROUP_BY_YEAR_OPTIONS": [
@@ -116,535 +116,535 @@
         "groupBy": "Month"
       }
     ],
-    "BUSINESS_HOURS": "Business Hours",
+    "BUSINESS_HOURS": "Աշխատանքային ժամեր",
     "FILTER_ACTIONS": {
-      "CLEAR_FILTER": "Clear filter",
-      "EMPTY_LIST": "No results found"
+      "CLEAR_FILTER": "Մաքրել ֆիլտրը",
+      "EMPTY_LIST": "Արդյունքներ չեն գտնվել"
     },
     "PAGINATION": {
-      "RESULTS": "Showing {start} to {end} of {total} results",
-      "PER_PAGE_TEMPLATE": "{size} / page"
+      "RESULTS": "Ցուցադրվում է {start}-ից {end}-ը՝ ընդհանուր {total} արդյունքներից",
+      "PER_PAGE_TEMPLATE": "{size} / էջ"
     }
   },
   "AGENT_REPORTS": {
-    "HEADER": "Agents Overview",
-    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent's name to learn more.",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
-    "FILTER_DROPDOWN_LABEL": "Select Agent",
+    "HEADER": "Գործակալների ամփոփում",
+    "DESCRIPTION": "Հեշտությամբ հետևեք գործակալի արդյունավետությանը հիմնական չափանիշներով, ինչպիսիք են զրույցները, պատասխանման ժամանակները, լուծման ժամանակները և լուծված դեպքերը։ Սեղմեք գործակալի անունը՝ ավելին իմանալու համար։",
+    "LOADING_CHART": "Գրաֆիկի տվյալները բեռնվում են...",
+    "NO_ENOUGH_DATA": "Հաշվետվություն կազմելու համար բավարար տվյալներ չունենք, փորձեք ավելի ուշ։",
+    "DOWNLOAD_AGENT_REPORTS": "Ներբեռնել գործակալների հաշվետվությունները",
+    "FILTER_DROPDOWN_LABEL": "Ընտրեք գործակալին",
     "FILTERS": {
       "INPUT_PLACEHOLDER": {
-        "AGENTS": "Search agents"
+        "AGENTS": "Որոնել գործակալների մեջ"
       }
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Զրույցներ",
+        "DESC": "( Ընդհանուր )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "NAME": "Մուտքային հաղորդագրություններ",
+        "DESC": "( Ընդամենը )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "NAME": "Ելքային հաղորդագրություններ",
+        "DESC": "( Ընդամենը )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Առաջին արձագանքի ժամանակ",
+        "DESC": "( Միջին )",
+        "INFO_TEXT": "Հաշվարկի համար օգտագործված զրույցների ընդհանուր քանակը՝",
+        "TOOLTIP_TEXT": "Առաջին պատասխանման ժամանակը {metricValue} է (հիմնված է {conversationCount} զրույցների վրա)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Լուծման ժամանակ",
+        "DESC": "( Միջին )",
+        "INFO_TEXT": "Հաշվարկի համար օգտագործված զրույցների ընդհանուր քանակը՝",
+        "TOOLTIP_TEXT": "Լուծման ժամանակը {metricValue} է (հիմնված է {conversationCount} զրույցների վրա)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Լուծված դեպքերի քանակ",
+        "DESC": "( Ընդամենը )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Վերջին 7 օրը"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Վերջին 30 օրը"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Վերջին 3 ամիսը"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Վերջին 6 ամիսը"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Վերջին տարին"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Անհատական ժամանակահատված"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "Կիրառել",
+      "PLACEHOLDER": "Ընտրեք ժամանակահատվածը"
     }
   },
   "LABEL_REPORTS": {
-    "HEADER": "Labels Overview",
-    "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_LABEL_REPORTS": "Download label reports",
-    "FILTER_DROPDOWN_LABEL": "Select Label",
+    "HEADER": "Պիտակների ակնարկ",
+    "DESCRIPTION": "Հետևեք պիտակի արդյունավետությանը հիմնական չափանիշներով՝ ներառյալ զրույցները, պատասխանման ժամանակները, լուծման ժամանակները և լուծված դեպքերը։ Սեղմեք պիտակի անվան վրա՝ մանրամասն տեղեկությունների համար։",
+    "LOADING_CHART": "Գծապատկերի տվյալները բեռնվում են...",
+    "NO_ENOUGH_DATA": "Հաշվետվություն կազմելու համար բավարար տվյալներ չկան, փորձեք ավելի ուշ։",
+    "DOWNLOAD_LABEL_REPORTS": "Ներբեռնել պիտակների հաշվետվությունները",
+    "FILTER_DROPDOWN_LABEL": "Ընտրեք պիտակը",
     "FILTERS": {
       "INPUT_PLACEHOLDER": {
-        "LABELS": "Search labels"
+        "LABELS": "Որոնել պիտակները"
       }
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Զրույցներ",
+        "DESC": "( Ընդամենը )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "NAME": "Մուտքային հաղորդագրություններ",
+        "DESC": "( Ընդամենը )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "NAME": "Ելքային հաղորդագրություններ",
+        "DESC": "( Ընդամենը )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Առաջին արձագանքի ժամանակը",
+        "DESC": "( Միջին )",
+        "INFO_TEXT": "Հաշվարկի համար օգտագործված զրույցների ընդհանուր քանակը՝",
+        "TOOLTIP_TEXT": "Առաջին պատասխանման ժամանակը {metricValue} է (հիմնված {conversationCount} զրույցների վրա)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Լուծման ժամանակ",
+        "DESC": "( միջին )",
+        "INFO_TEXT": "Հաշվարկի համար օգտագործված զրույցների ընդհանուր քանակը՝",
+        "TOOLTIP_TEXT": "Լուծման ժամանակը {metricValue} է (հիմնված {conversationCount} զրույցների վրա)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Լուծված դեպքերի քանակ",
+        "DESC": "( ընդհանուր )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Վերջին 7 օրը"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Վերջին 30 օրը"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Վերջին 3 ամիսը"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Վերջին 6 ամիսը"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Վերջին տարին"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Անհատական ժամանակահատված"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "Կիրառել",
+      "PLACEHOLDER": "Ընտրեք ամսաթվերի միջակայքը"
     }
   },
   "INBOX_REPORTS": {
-    "HEADER": "Inbox Overview",
-    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
-    "FILTER_DROPDOWN_LABEL": "Select Inbox",
-    "ALL_INBOXES": "All Inboxes",
-    "SEARCH_INBOX": "Search Inbox",
+    "HEADER": "Զրույցների ամփոփում",
+    "DESCRIPTION": "Արագ դիտեք ձեր մուտքի արկղի կատարողականը հիմնական չափանիշներով՝ զրույցներ, պատասխանների ժամանակներ, լուծման ժամանակներ և լուծված դեպքեր՝ բոլորը մեկ վայրում։ Սեղմեք մուտքի արկղի անվան վրա՝ մանրամասների համար։",
+    "LOADING_CHART": "Գրաֆիկի տվյալները բեռնվում են...",
+    "NO_ENOUGH_DATA": "Հաշվետվություն կազմելու համար բավարար տվյալներ չկան, փորձեք ավելի ուշ։",
+    "DOWNLOAD_INBOX_REPORTS": "Ներբեռնել զրույցների հաշվետվությունները",
+    "FILTER_DROPDOWN_LABEL": "Ընտրեք զրույցների արկղը",
+    "ALL_INBOXES": "Բոլոր մուտքերը",
+    "SEARCH_INBOX": "Որոնել Նամակների Պատյանում",
     "FILTERS": {
       "INPUT_PLACEHOLDER": {
-        "INBOXES": "Search inboxes"
+        "INBOXES": "Որոնել մուտքային տուփերը"
       }
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Զրույցներ",
+        "DESC": "( Ընդամենը )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "NAME": "Մուտքային հաղորդագրություններ",
+        "DESC": "( Ընդամենը )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "NAME": "Ելքային հաղորդագրություններ",
+        "DESC": "( Ընդամենը )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Առաջին արձագանքի ժամանակը",
+        "DESC": "( Միջին )",
+        "INFO_TEXT": "Հաշվարկի համար օգտագործված զրույցների ընդհանուր քանակը՝",
+        "TOOLTIP_TEXT": "Առաջին պատասխանման ժամանակը {metricValue} է (հիմնված {conversationCount} զրույցների վրա)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Լուծման ժամանակ",
+        "DESC": "( Միջին )",
+        "INFO_TEXT": "Հաշվարկի համար օգտագործված զրույցների ընդհանուր քանակը՝",
+        "TOOLTIP_TEXT": "Լուծման ժամանակը {metricValue} է (հիմնված {conversationCount} զրույցների վրա)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Լուծված դեպքերի քանակ",
+        "DESC": "( Ընդամենը )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Վերջին 7 օրը"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Վերջին 30 օրը"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Վերջին 3 ամիսը"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Վերջին 6 ամիսը"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Վերջին տարին"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Անհատական ժամանակահատված"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "Կիրառել",
+      "PLACEHOLDER": "Ընտրեք ժամանակահատվածը"
     }
   },
   "TEAM_REPORTS": {
-    "HEADER": "Team Overview",
-    "DESCRIPTION": "Get a snapshot of your team's performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
-    "LOADING_CHART": "Loading chart data...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
-    "DOWNLOAD_TEAM_REPORTS": "Download team reports",
-    "FILTER_DROPDOWN_LABEL": "Select Team",
+    "HEADER": "Թիմի ակնարկ",
+    "DESCRIPTION": "Ստացեք ձեր թիմի արդյունավետության ակնարկ՝ կարևոր չափանիշներով, ներառյալ զրույցները, պատասխանման ժամանակները, լուծման ժամանակները և լուծված դեպքերը։ Սեղմեք թիմի անունը՝ մանրամասների համար։",
+    "LOADING_CHART": "Գծապատկերի տվյալները բեռնվում են...",
+    "NO_ENOUGH_DATA": "Հաշվետվություն կազմելու համար բավարար տվյալներ չկան, փորձեք ավելի ուշ։",
+    "DOWNLOAD_TEAM_REPORTS": "Ներբեռնել թիմի հաշվետվությունները",
+    "FILTER_DROPDOWN_LABEL": "Ընտրեք թիմը",
     "FILTERS": {
-      "ADD_FILTER": "Add filter",
-      "CLEAR_ALL": "Clear all",
-      "NO_FILTER": "No filters available",
+      "ADD_FILTER": "Ավելացնել ֆիլտր",
+      "CLEAR_ALL": "Մաքրել բոլորը",
+      "NO_FILTER": "Ֆիլտրեր չկան",
       "INPUT_PLACEHOLDER": {
-        "TEAMS": "Search teams"
+        "TEAMS": "Որոնել թիմերը"
       }
     },
     "METRICS": {
       "CONVERSATIONS": {
-        "NAME": "Conversations",
-        "DESC": "( Total )"
+        "NAME": "Զրույցներ",
+        "DESC": "( Ընդամենը )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
-        "DESC": "( Total )"
+        "NAME": "Մուտքային հաղորդագրություններ",
+        "DESC": "( Ընդամենը )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
-        "DESC": "( Total )"
+        "NAME": "Ելքային հաղորդագրություններ",
+        "DESC": "( Ընդամենը )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Առաջին արձագանքի ժամանակը",
+        "DESC": "( Միջին )",
+        "INFO_TEXT": "Հաշվարկի համար օգտագործված զրույցների ընդհանուր քանակը՝",
+        "TOOLTIP_TEXT": "Առաջին պատասխանման ժամանակը {metricValue} է (հիմնված {conversationCount} զրույցների վրա)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
-        "DESC": "( Avg )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "NAME": "Լուծման ժամանակ",
+        "DESC": "( Միջին )",
+        "INFO_TEXT": "Ընդհանուր զրույցների քանակը հաշվարկի համար՝:",
+        "TOOLTIP_TEXT": "Լուծման ժամանակը {metricValue} է (հիմնված է {conversationCount} զրույցների վրա)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
-        "DESC": "( Total )"
+        "NAME": "Լուծվածների քանակ",
+        "DESC": "( Ընդհանուր )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Վերջին 7 օրը"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Վերջին 30 օրը"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Վերջին 3 ամիսը"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Վերջին 6 ամիսը"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Վերջին տարին"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Անհատական ժամանակահատված"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
-      "PLACEHOLDER": "Select date range"
+      "CONFIRM": "Կիրառել",
+      "PLACEHOLDER": "Ընտրեք ժամանակահատվածը"
     }
   },
   "CSAT_REPORTS": {
-    "HEADER": "CSAT Reports",
-    "NO_RECORDS": "No responses yet",
-    "NO_RECORDS_DESCRIPTION": "CSAT survey responses will appear here once customers start providing feedback.",
-    "DOWNLOAD": "Download CSAT Reports",
-    "DOWNLOAD_FAILED": "Failed to download CSAT Reports",
+    "HEADER": "CSAT հաշվետվություններ",
+    "NO_RECORDS": "Դեռ պատասխաններ չկան",
+    "NO_RECORDS_DESCRIPTION": "CSAT հարցման պատասխանները կհայտնվեն այստեղ, երբ հաճախորդները սկսեն տրամադրել կարծիք։",
+    "DOWNLOAD": "Ներբեռնել CSAT հաշվետվությունները",
+    "DOWNLOAD_FAILED": "Չհաջողվեց ներբեռնել CSAT հաշվետվությունները",
     "FILTERS": {
-      "ADD_FILTER": "Add filter",
-      "CLEAR_ALL": "Clear all",
-      "NO_FILTER": "No filters available",
+      "ADD_FILTER": "Ավելացնել ֆիլտր",
+      "CLEAR_ALL": "Մաքրել բոլորը",
+      "NO_FILTER": "Ֆիլտրեր չկան",
       "INPUT_PLACEHOLDER": {
-        "AGENTS": "Search agents",
-        "INBOXES": "Search inboxes",
-        "TEAMS": "Search teams",
-        "RATINGS": "Search ratings"
+        "AGENTS": "Փնտրել գործակալներ",
+        "INBOXES": "Որոնել մուտքային արկղերը",
+        "TEAMS": "Որոնել թիմերը",
+        "RATINGS": "Որոնել գնահատականները"
       },
       "AGENTS": {
-        "LABEL": "Agent"
+        "LABEL": "Գործակալ"
       },
       "INBOXES": {
-        "LABEL": "Inbox"
+        "LABEL": "Մուտքային արկղ"
       },
       "TEAMS": {
-        "LABEL": "Team"
+        "LABEL": "Թիմ"
       },
       "RATINGS": {
-        "LABEL": "Rating"
+        "LABEL": "Գնահատական"
       }
     },
     "TABLE": {
       "HEADER": {
-        "CONTACT_NAME": "Contact",
-        "AGENT_NAME": "Agent",
-        "RATING": "Rating",
-        "FEEDBACK_TEXT": "Feedback comment",
-        "CONVERSATION": "Conversation",
-        "CUSTOMER": "Customer",
-        "RESPONSE": "Response",
-        "HANDLED_BY": "Handled by"
+        "CONTACT_NAME": "Կոնտակտ",
+        "AGENT_NAME": "Գործակալ",
+        "RATING": "Վարկանիշ",
+        "FEEDBACK_TEXT": "Մեկնաբանություն",
+        "CONVERSATION": "Հաղորդակցություն",
+        "CUSTOMER": "Հաճախորդ",
+        "RESPONSE": "Պատասխան",
+        "HANDLED_BY": "Կատարել է"
       },
-      "UNKNOWN_CUSTOMER": "Unknown customer"
+      "UNKNOWN_CUSTOMER": "Անհայտ հաճախորդ"
     },
-    "NO_AGENT": "No assigned agent",
-    "NO_FEEDBACK": "No feedback provided",
+    "NO_AGENT": "Չկա նշանակված գործակալ",
+    "NO_FEEDBACK": "Հետադարձ կապ չի տրամադրվել",
     "METRIC": {
       "TOTAL_RESPONSES": {
-        "LABEL": "Total responses",
-        "TOOLTIP": "Total number of responses collected"
+        "LABEL": "Ընդհանուր պատասխաններ",
+        "TOOLTIP": "Հավաքագրված պատասխանների ընդհանուր քանակը"
       },
       "SATISFACTION_SCORE": {
-        "LABEL": "Satisfaction score",
-        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+        "LABEL": "Բավարարվածության միավոր",
+        "TOOLTIP": "Դրական պատասխանների ընդհանուր թիվը / Պատասխանների ընդհանուր թիվը * 100"
       },
       "RESPONSE_RATE": {
-        "LABEL": "Response rate",
-        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+        "LABEL": "Պատասխանների տոկոսը",
+        "TOOLTIP": "Պատասխանների ընդհանուր թիվը / Ուղարկված CSAT հարցումների ընդհանուր թիվը * 100"
       },
-      "RATING_DISTRIBUTION": "Rating distribution"
+      "RATING_DISTRIBUTION": "Գնահատման բաշխում"
     },
     "REVIEW_NOTES": {
-      "TITLE": "Review notes",
-      "PLACEHOLDER": "Add review notes about this rating...",
-      "SAVE": "Save",
-      "CANCEL": "Cancel",
-      "SAVING": "Saving...",
-      "SAVED": "Notes saved successfully",
-      "SAVE_ERROR": "Failed to save notes",
-      "UPDATED_BY": "Updated by {name} {time}",
-      "UPDATED_BY_LABEL": "Updated by",
+      "TITLE": "Վերանայման նշումներ",
+      "PLACEHOLDER": "Ավելացնել վերանայման նշումներ այս գնահատման մասին...",
+      "SAVE": "Պահպանել",
+      "CANCEL": "Չեղարկել",
+      "SAVING": "Պահպանում...",
+      "SAVED": "Նշումները հաջողությամբ պահպանվեցին",
+      "SAVE_ERROR": "Չհաջողվեց պահպանել նշումները",
+      "UPDATED_BY": "Թարմացվել է {name} կողմից {time}",
+      "UPDATED_BY_LABEL": "Թարմացվել է",
       "PAYWALL": {
-        "TITLE": "Upgrade to add review notes",
-        "AVAILABLE_ON": "The review notes feature is only available in the Business and Enterprise plans.",
-        "UPGRADE_PROMPT": "Add internal context to every CSAT response with review notes. Capture what really happened, spot patterns faster, and make better decisions from your feedback.",
-        "UPGRADE_NOW": "Upgrade now",
-        "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+        "TITLE": "Թարմացրեք՝ ավելացնելու համար վերանայման նշումներ",
+        "AVAILABLE_ON": "Վերանայման նշումների ֆունկցիան հասանելի է միայն Բիզնես և Էնթերպրայզ պլաններում։",
+        "UPGRADE_PROMPT": "Ավելացրեք ներքին կոնտեքստ յուրաքանչյուր CSAT պատասխանին վերանայման նշումների միջոցով։ Պահեք, թե ինչ է իրականում տեղի ունեցել, ավելի արագ հայտնաբերեք նմուշները և ավելի լավ որոշումներ կայացրեք ձեր հետադարձ կապից։",
+        "UPGRADE_NOW": "Թարմացրեք հիմա",
+        "CANCEL_ANYTIME": "Դուք կարող եք ցանկացած պահի փոխել կամ չեղարկել ձեր պլանը"
       }
     }
   },
   "BOT_REPORTS": {
-    "HEADER": "Bot Reports",
+    "HEADER": "Բոտի հաշվետվություններ",
     "METRIC": {
       "TOTAL_CONVERSATIONS": {
-        "LABEL": "No. of Conversations",
-        "TOOLTIP": "Total number of conversations handled by the bot"
+        "LABEL": "Խոսակցությունների քանակը",
+        "TOOLTIP": "Բոտի կողմից մշակված ընդհանուր խոսակցությունների քանակը"
       },
       "TOTAL_RESPONSES": {
-        "LABEL": "Total Responses",
-        "TOOLTIP": "Total number of responses sent by the bot"
+        "LABEL": "Ընդհանուր պատասխաններ",
+        "TOOLTIP": "Բոտի կողմից ուղարկված ընդհանուր պատասխանների քանակը"
       },
       "RESOLUTION_RATE": {
-        "LABEL": "Resolution Rate",
-        "TOOLTIP": "Total number of conversations resolved by the bot / Total number of conversations handled by the bot * 100"
+        "LABEL": "Լուծման տոկոսադրույք",
+        "TOOLTIP": "Բոտի կողմից լուծված զրույցների ընդհանուր քանակը / Բոտի կողմից մշակված զրույցների ընդհանուր քանակը * 100"
       },
       "HANDOFF_RATE": {
-        "LABEL": "Handoff Rate",
-        "TOOLTIP": "Total number of conversations handed off to agents / Total number of conversations handled by the bot * 100"
+        "LABEL": "Հանձման տոկոսադրույք",
+        "TOOLTIP": "Բոտից գործակալներին հանձնարարված զրույցների ընդհանուր քանակը / Բոտի կողմից մշակված զրույցների ընդհանուր քանակը * 100"
       }
     }
   },
   "OVERVIEW_REPORTS": {
-    "HEADER": "Overview",
-    "LIVE": "Live",
+    "HEADER": "Ընդհանուր տեսք",
+    "LIVE": "Ուղիղ",
     "ACCOUNT_CONVERSATIONS": {
-      "HEADER": "Open Conversations",
-      "LOADING_MESSAGE": "Loading conversation metrics...",
-      "OPEN": "Open",
-      "UNATTENDED": "Unattended",
-      "UNASSIGNED": "Unassigned",
-      "PENDING": "Pending"
+      "HEADER": "Բաց զրույցներ",
+      "LOADING_MESSAGE": "Բեռնվում են զրույցի չափանիշները...",
+      "OPEN": "Բաց",
+      "UNATTENDED": "Անհետաքրքրված",
+      "UNASSIGNED": "Չհատկացված",
+      "PENDING": "Սպասման մեջ"
     },
     "CONVERSATION_HEATMAP": {
-      "HEADER": "Conversation Traffic",
-      "NO_CONVERSATIONS": "No conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
-      "DOWNLOAD_REPORT": "Download report"
+      "HEADER": "Հաղորդակցության հոսք",
+      "NO_CONVERSATIONS": "Հաղորդակցություններ չկան",
+      "CONVERSATION": "{count} զրույց",
+      "CONVERSATIONS": "{count} զրույցներ",
+      "DOWNLOAD_REPORT": "Ներբեռնել հաշվետվությունը"
     },
     "RESOLUTION_HEATMAP": {
-      "HEADER": "Resolutions",
-      "NO_CONVERSATIONS": "No conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
-      "DOWNLOAD_REPORT": "Download report"
+      "HEADER": "Լուծումներ",
+      "NO_CONVERSATIONS": "Չկան զրույցներ",
+      "CONVERSATION": "{count} զրույց",
+      "CONVERSATIONS": "{count} զրույցներ",
+      "DOWNLOAD_REPORT": "Ներբեռնել հաշվետվությունը"
     },
     "AGENT_CONVERSATIONS": {
-      "HEADER": "Conversations by agents",
-      "LOADING_MESSAGE": "Loading agent metrics...",
-      "NO_AGENTS": "There are no conversations by agents",
+      "HEADER": "Զրույցներ գործակալների կողմից",
+      "LOADING_MESSAGE": "Բեռնվում են գործակալի չափանիշները...",
+      "NO_AGENTS": "Գործակալների կողմից զրույցներ չկան",
       "TABLE_HEADER": {
-        "AGENT": "Agent",
-        "OPEN": "Open",
-        "UNATTENDED": "Unattended",
-        "STATUS": "Status"
+        "AGENT": "Գործակալ",
+        "OPEN": "Բացել",
+        "UNATTENDED": "Անհետաքրքրված",
+        "STATUS": "Կարգավիճակ"
       }
     },
     "TEAM_CONVERSATIONS": {
-      "ALL_TEAMS": "All Teams",
-      "HEADER": "Conversations by teams",
-      "LOADING_MESSAGE": "Loading team metrics...",
-      "NO_TEAMS": "There is no data available",
+      "ALL_TEAMS": "Բոլոր թիմերը",
+      "HEADER": "Խոսակցություններ ըստ թիմերի",
+      "LOADING_MESSAGE": "Բեռնվում են թիմի չափանիշները...",
+      "NO_TEAMS": "Տվյալներ չեն հասանելի",
       "TABLE_HEADER": {
-        "TEAM": "Team",
-        "OPEN": "Open",
-        "UNATTENDED": "Unattended",
-        "STATUS": "Status"
+        "TEAM": "Թիմ",
+        "OPEN": "Բաց",
+        "UNATTENDED": "Անհետաքրքրված",
+        "STATUS": "Կարգավիճակ"
       }
     },
     "AGENT_STATUS": {
-      "HEADER": "Agent status",
-      "ONLINE": "Online",
-      "BUSY": "Busy",
-      "OFFLINE": "Offline"
+      "HEADER": "Գործակցի կարգավիճակ",
+      "ONLINE": "Առցանց",
+      "BUSY": "Աշխատասեր",
+      "OFFLINE": "Անհասանելի"
     }
   },
   "DAYS_OF_WEEK": {
-    "SUNDAY": "Sunday",
-    "MONDAY": "Monday",
-    "TUESDAY": "Tuesday",
-    "WEDNESDAY": "Wednesday",
-    "THURSDAY": "Thursday",
-    "FRIDAY": "Friday",
-    "SATURDAY": "Saturday"
+    "SUNDAY": "Կիրակի",
+    "MONDAY": "Երկուշաբթի",
+    "TUESDAY": "Երեքշաբթի",
+    "WEDNESDAY": "Չորեքշաբթի",
+    "THURSDAY": "Հինգշաբթի",
+    "FRIDAY": "Ուրբաթ",
+    "SATURDAY": "Շաբաթ"
   },
   "SLA_REPORTS": {
-    "HEADER": "SLA Reports",
-    "NO_RECORDS": "SLA applied conversations are not available.",
-    "LOADING": "Loading SLA data...",
-    "DOWNLOAD_SLA_REPORTS": "Download SLA reports",
-    "DOWNLOAD_FAILED": "Failed to download SLA Reports",
+    "HEADER": "SLA հաշվետվություններ",
+    "NO_RECORDS": "SLA կիրառված զրույցները հասանելի չեն։",
+    "LOADING": "Բեռնվում է SLA տվյալը...",
+    "DOWNLOAD_SLA_REPORTS": "Ներբեռնել SLA հաշվետվությունները",
+    "DOWNLOAD_FAILED": "Չհաջողվեց ներբեռնել SLA հաշվետվությունները",
     "DROPDOWN": {
-      "ADD_FIlTER": "Add filter",
-      "CLEAR_ALL": "Clear all",
-      "CLEAR_FILTER": "Clear filter",
-      "EMPTY_LIST": "No results found",
-      "NO_FILTER": "No filters available",
-      "SEARCH": "Search filter",
+      "ADD_FIlTER": "Ավելացնել ֆիլտր",
+      "CLEAR_ALL": "Մաքրել բոլորը",
+      "CLEAR_FILTER": "Մաքրել ֆիլտրը",
+      "EMPTY_LIST": "Արդյունքներ չեն գտնվել",
+      "NO_FILTER": "Ֆիլտրեր չկան",
+      "SEARCH": "Փնտրման ֆիլտր",
       "INPUT_PLACEHOLDER": {
-        "SLA": "SLA name",
-        "AGENTS": "Agent name",
-        "INBOXES": "Inbox name",
-        "LABELS": "Label name",
-        "TEAMS": "Team name"
+        "SLA": "SLA-ի անուն",
+        "AGENTS": "Գործակալի անուն",
+        "INBOXES": "Փոստարկղի անուն",
+        "LABELS": "Պիտակի անուն",
+        "TEAMS": "Թիմի անունը"
       },
-      "SLA": "SLA Policy",
-      "INBOXES": "Inbox",
-      "AGENTS": "Agent",
-      "LABELS": "Label",
-      "TEAMS": "Team"
+      "SLA": "SLA քաղաքականություն",
+      "INBOXES": "Նամակապանակ",
+      "AGENTS": "Գործակալ",
+      "LABELS": "Պիտակ",
+      "TEAMS": "Թիմ"
     },
-    "WITH": "with",
+    "WITH": "հետ",
     "METRICS": {
       "HIT_RATE": {
-        "LABEL": "Hit Rate",
-        "TOOLTIP": "Percentage of SLAs created were completed successfully"
+        "LABEL": "Հարվածի տոկոսադրույք",
+        "TOOLTIP": "Ստեղծված SLA-ների տոկոսը, որոնք հաջողությամբ ավարտվել են"
       },
       "NO_OF_MISSES": {
-        "LABEL": "Number of Misses",
-        "TOOLTIP": "Total SLA misses in a certain period"
+        "LABEL": "Բացթողումների քանակը",
+        "TOOLTIP": "Ընդհանուր SLA բացթողումները որոշակի ժամանակահատվածում"
       },
       "NO_OF_CONVERSATIONS": {
-        "LABEL": "Number of Conversations",
-        "TOOLTIP": "Total number of conversations with SLA"
+        "LABEL": "Հաղորդակցությունների քանակ",
+        "TOOLTIP": "Ընդհանուր հաղորդակցությունների քանակը SLA-ով"
       }
     },
     "TABLE": {
       "HEADER": {
-        "POLICY": "Policy",
-        "CONVERSATION": "Conversation",
-        "AGENT": "Agent"
+        "POLICY": "Քաղաքականություն",
+        "CONVERSATION": "Հաղորդակցություն",
+        "AGENT": "Գործակալ"
       },
-      "VIEW_DETAILS": "View Details"
+      "VIEW_DETAILS": "Դիտել մանրամասները"
     }
   },
   "SUMMARY_REPORTS": {
-    "INBOX": "Inbox",
-    "AGENT": "Agent",
-    "TEAM": "Team",
-    "LABEL": "Label",
-    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
-    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
-    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
-    "RESOLUTION_COUNT": "Resolution Count",
-    "CONVERSATIONS": "No. of conversations"
+    "INBOX": "Մուտքի արկղ",
+    "AGENT": "Գործակալ",
+    "TEAM": "Խումբ",
+    "LABEL": "Պիտակ",
+    "AVG_RESOLUTION_TIME": "Միջին լուծման ժամանակ",
+    "AVG_FIRST_RESPONSE_TIME": "Միջին առաջին պատասխանման ժամանակ",
+    "AVG_REPLY_TIME": "Միջին հաճախորդի սպասման ժամանակ",
+    "RESOLUTION_COUNT": "Լուծումների քանակ",
+    "CONVERSATIONS": "Խոսակցությունների քանակ"
   }
 }

app/javascript/dashboard/i18n/locale/id/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "Tempatkan tombol ini di dalam tag <body> Anda",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "Agen",
       "INBOX_AGENTS_SUB_TEXT": "Tambahkan atau hapus agen dari kotak masuk ini",
       "AGENT_ASSIGNMENT": "Tugas Percakapan",

app/javascript/dashboard/i18n/locale/id/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "Fitur",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/is/inboxMgmt.json

@@ -710,9 +710,21 @@
       "MESSENGER_SUB_HEAD": "Place this button inside your body tag",
       "ALLOWED_DOMAINS": {
         "TITLE": "Allowed Domains",
-        "SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
+        "DESCRIPTION": "Restrict which websites can embed your chat widget. For security, only add domains you own and trust. Add one or more domains separated by commas. Leave blank to allow all domains (not recommended for production).",
         "PLACEHOLDER": "example.com, www.example.com, app.example.com"
       },
+      "ALLOW_MOBILE_WEBVIEW": {
+        "LABEL": "Enable widget in mobile apps",
+        "SUBTITLE": "Check this if you embed the widget in iOS or Android apps. Mobile apps don't send domain information, so they would be blocked by domain restrictions unless this is enabled."
+      },
+      "IDENTITY_VALIDATION": {
+        "TITLE": "Identity Validation",
+        "DESCRIPTION": "Verify user authenticity by generating secure tokens. This prevents unauthorized users from impersonating others in your chat.",
+        "SECRET_KEY": "Secret Key",
+        "VIEW_DOCS": "View documentation",
+        "REQUIRE_LABEL": "Require identity validation for all conversations",
+        "REQUIRE_DESCRIPTION": "When enabled, users must provide a valid identity token to start conversations. Requests without valid tokens will be rejected."
+      },
       "INBOX_AGENTS": "Þjónustufulltrúar",
       "INBOX_AGENTS_SUB_TEXT": "Add or remove agents from this inbox",
       "AGENT_ASSIGNMENT": "Conversation Assignment",

app/javascript/dashboard/i18n/locale/is/integrations.json

@@ -527,7 +527,8 @@
           "TITLE": "Fídusar",
           "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
           "ALLOW_MEMORIES": "Capture key details as memories from customer interactions.",
-          "ALLOW_CITATIONS": "Include source citations in responses"
+          "ALLOW_CITATIONS": "Include source citations in responses",
+          "ALLOW_CONTACT_ATTRIBUTES": "Allow access to contact information"
         }
       },
       "EDIT": {