Merge branch 'chore/improve-conversation-snooze' into chore/improve-custom-snooze

.circleci/config.yml

@@ -93,8 +93,8 @@ jobs:
               exit 1
             fi
             mkdir -p ~/tmp
-            curl -L https://repo1.maven.org/maven2/org/openapitools/openapi-generator-cli/7.19.0/openapi-generator-cli-7.19.0.jar > ~/tmp/openapi-generator-cli-7.19.0.jar
-            java -jar ~/tmp/openapi-generator-cli-7.19.0.jar validate -i swagger/swagger.json
+            curl -L https://repo1.maven.org/maven2/org/openapitools/openapi-generator-cli/6.3.0/openapi-generator-cli-6.3.0.jar > ~/tmp/openapi-generator-cli-6.3.0.jar
+            java -jar ~/tmp/openapi-generator-cli-6.3.0.jar validate -i swagger/swagger.json
 
       # Bundle audit
       - run:

AGENTS.md

@@ -68,15 +68,6 @@
 - Example: `feat(auth): add user authentication`
 - Don't reference Claude in commit messages
 
-## PR Description Format
-
-- Start with a short, user-facing paragraph describing the product change.
-- Add a `Closes` section with relevant issue links (GitHub, Linear, etc.).
-- For feature PRs, add `How to test` from a product/UX standpoint.
-- For bugfix PRs, use `How to reproduce` when helpful.
-- Optionally add a `What changed` section for implementation highlights.
-- Do not add a `How this was tested` section listing specs/commands.
-
 ## Project-Specific
 
 - **Translations**:

Gemfile

@@ -268,7 +268,6 @@ group :development, :test do
   gem 'seed_dump'
   gem 'shoulda-matchers'
   gem 'simplecov', '>= 0.21', require: false
-  gem 'skooma'
   gem 'spring'
   gem 'spring-watcher-listen'
 end

Gemfile.lock

@@ -191,7 +191,7 @@ GEM
     coderay (1.1.3)
     commonmarker (0.23.10)
     concurrent-ruby (1.3.5)
-    connection_pool (2.5.5)
+    connection_pool (2.5.3)
     crack (1.0.0)
       bigdecimal
       rexml
@@ -473,12 +473,6 @@ GEM
       hana (~> 1.3)
       regexp_parser (~> 2.0)
       uri_template (~> 0.7)
-    json_skooma (0.2.5)
-      bigdecimal
-      hana (~> 1.3)
-      regexp_parser (~> 2.0)
-      uri-idna (~> 0.2)
-      zeitwerk (~> 2.6)
     judoscale-rails (1.8.2)
       judoscale-ruby (= 1.8.2)
       railties
@@ -742,7 +736,7 @@ GEM
       ffi (~> 1.0)
     redis (5.0.6)
       redis-client (>= 0.9.0)
-    redis-client (0.26.4)
+    redis-client (0.22.2)
       connection_pool
     redis-namespace (1.10.0)
       redis (>= 4)
@@ -916,9 +910,6 @@ GEM
       simplecov_json_formatter (~> 0.1)
     simplecov-html (0.13.2)
     simplecov_json_formatter (0.1.4)
-    skooma (0.3.7)
-      json_skooma (~> 0.2.5)
-      zeitwerk (~> 2.6)
     slack-ruby-client (2.7.0)
       faraday (>= 2.0.1)
       faraday-mashify
@@ -979,7 +970,6 @@ GEM
     unicode-emoji (4.0.4)
     uniform_notifier (1.17.0)
     uri (1.1.1)
-    uri-idna (0.3.1)
     uri_template (0.7.0)
     valid_email2 (5.2.6)
       activemodel (>= 3.2)
@@ -1153,7 +1143,6 @@ DEPENDENCIES
   sidekiq_alive
   simplecov (>= 0.21)
   simplecov_json_formatter
-  skooma
   slack-ruby-client (~> 2.7.0)
   spring
   spring-watcher-listen

Makefile

@@ -40,12 +40,8 @@ run:
 	fi
 
 force_run:
-	@echo "Cleaning up Overmind processes..."
-	@lsof -ti:3036 2>/dev/null | xargs kill -9 2>/dev/null || true
-	@lsof -ti:3000 2>/dev/null | xargs kill -9 2>/dev/null || true
-	@rm -f ./.overmind.sock
-	@rm -f tmp/pids/*.pid
-	@echo "Cleanup complete"
+	rm -f ./.overmind.sock
+	rm -f tmp/pids/*.pid
 	overmind start -f Procfile.dev
 
 force_run_tunnel:

VERSION_CW

@@ -1 +1 @@
-4.11.2
+4.11.1

app/actions/contact_identify_action.rb

@@ -104,7 +104,7 @@ class ContactIdentifyAction
     # blank identifier or email will throw unique index error
     # TODO: replace reject { |_k, v| v.blank? } with compact_blank when rails is upgraded
     @contact.discard_invalid_attrs if discard_invalid_attrs
-    @contact.save! if @contact.changed?
+    @contact.save!
     enqueue_avatar_job
   end
 

app/builders/messages/messenger/message_builder.rb

@@ -2,17 +2,12 @@ class Messages::Messenger::MessageBuilder
   include ::FileTypeHelper
 
   def process_attachment(attachment)
-    # This check handles very rare case if there are multiple files to attach with only one unsupported file
+    # This check handles very rare case if there are multiple files to attach with only one usupported file
     return if unsupported_file_type?(attachment['type'])
 
-    params = attachment_params(attachment)
-    attachment_obj = @message.attachments.new(params.except(:remote_file_url))
+    attachment_obj = @message.attachments.new(attachment_params(attachment).except(:remote_file_url))
     attachment_obj.save!
-    if facebook_reel?(attachment)
-      update_facebook_reel_content(attachment)
-    elsif params[:remote_file_url]
-      attach_file(attachment_obj, params[:remote_file_url])
-    end
+    attach_file(attachment_obj, attachment_params(attachment)[:remote_file_url]) if attachment_params(attachment)[:remote_file_url]
     fetch_story_link(attachment_obj) if attachment_obj.file_type == 'story_mention'
     fetch_ig_story_link(attachment_obj) if attachment_obj.file_type == 'ig_story'
     fetch_ig_post_link(attachment_obj) if attachment_obj.file_type == 'ig_post'
@@ -31,7 +26,7 @@ class Messages::Messenger::MessageBuilder
   end
 
   def attachment_params(attachment)
-    file_type = normalize_file_type(attachment['type'])
+    file_type = attachment['type'].to_sym
     params = { file_type: file_type, account_id: @message.account_id }
 
     if [:image, :file, :audio, :video, :share, :story_mention, :ig_reel, :ig_post, :ig_story].include? file_type
@@ -105,28 +100,6 @@ class Messages::Messenger::MessageBuilder
 
   private
 
-  # Facebook may send attachment types that don't directly match our file_type enum.
-  # Map known aliases to their canonical enum values.
-  FACEBOOK_FILE_TYPE_MAP = { reel: :ig_reel }.freeze
-
-  def normalize_file_type(type)
-    sym = type.to_sym
-    FACEBOOK_FILE_TYPE_MAP.fetch(sym, sym)
-  end
-
-  # Facebook sends reel URLs as webpage links (facebook.com/reel/...) rather than
-  # direct video URLs. Downloading these yields HTML, not video content.
-  def facebook_reel?(attachment)
-    attachment['type'].to_sym == :reel
-  end
-
-  def update_facebook_reel_content(attachment)
-    url = attachment.dig('payload', 'url')
-    return if url.blank?
-
-    @message.update!(content: url) if @message.content.blank?
-  end
-
   def unsupported_file_type?(attachment_type)
     [:template, :unsupported_type, :ephemeral].include? attachment_type.to_sym
   end

app/builders/v2/report_builder.rb

@@ -1,7 +1,6 @@
 class V2::ReportBuilder
   include DateRangeHelper
   include ReportHelper
-
   attr_reader :account, :params
 
   DEFAULT_GROUP_BY = 'day'.freeze

app/builders/v2/reports/agent_summary_builder.rb

@@ -11,6 +11,10 @@ class V2::Reports::AgentSummaryBuilder < V2::Reports::BaseSummaryBuilder
   attr_reader :conversations_count, :resolved_count,
               :avg_resolution_time, :avg_first_response_time, :avg_reply_time
 
+  def fetch_conversations_count
+    account.conversations.where(created_at: range).group('assignee_id').count
+  end
+
   def prepare_report
     account.account_users.map do |account_user|
       build_agent_stats(account_user)

app/builders/v2/reports/base_summary_builder.rb

@@ -1,6 +1,5 @@
 class V2::Reports::BaseSummaryBuilder
   include DateRangeHelper
-  include TimezoneHelper
 
   def build
     load_data
@@ -10,13 +9,37 @@ class V2::Reports::BaseSummaryBuilder
   private
 
   def load_data
-    results = data_source.summary
+    @conversations_count = fetch_conversations_count
+    load_reporting_events_data
+  end
 
-    @conversations_count = results.transform_values { |data| data[:conversations_count] }
-    @resolved_count = results.transform_values { |data| data[:resolved_conversations_count] }
-    @avg_resolution_time = results.transform_values { |data| data[:avg_resolution_time] }
-    @avg_first_response_time = results.transform_values { |data| data[:avg_first_response_time] }
-    @avg_reply_time = results.transform_values { |data| data[:avg_reply_time] }
+  def load_reporting_events_data
+    # Extract the column name for indexing (e.g., 'conversations.team_id' -> 'team_id')
+    index_key = group_by_key.to_s.split('.').last
+
+    results = reporting_events
+              .select(
+                "#{group_by_key} as #{index_key}",
+                "COUNT(CASE WHEN name = 'conversation_resolved' THEN 1 END) as resolved_count",
+                "AVG(CASE WHEN name = 'conversation_resolved' THEN #{average_value_key} END) as avg_resolution_time",
+                "AVG(CASE WHEN name = 'first_response' THEN #{average_value_key} END) as avg_first_response_time",
+                "AVG(CASE WHEN name = 'reply_time' THEN #{average_value_key} END) as avg_reply_time"
+              )
+              .group(group_by_key)
+              .index_by { |record| record.public_send(index_key) }
+
+    @resolved_count = results.transform_values(&:resolved_count)
+    @avg_resolution_time = results.transform_values(&:avg_resolution_time)
+    @avg_first_response_time = results.transform_values(&:avg_first_response_time)
+    @avg_reply_time = results.transform_values(&:avg_reply_time)
+  end
+
+  def reporting_events
+    @reporting_events ||= account.reporting_events.where(created_at: range)
+  end
+
+  def fetch_conversations_count
+    # Override this method
   end
 
   def group_by_key
@@ -27,27 +50,7 @@ class V2::Reports::BaseSummaryBuilder
     # Override this method
   end
 
-  def data_source
-    @data_source ||= Reports::DataSource.for(
-      account: account,
-      metric: nil,
-      dimension_type: summary_dimension_type,
-      dimension_id: nil,
-      scope: nil,
-      range: range,
-      group_by: 'day',
-      timezone: timezone_name_from_params(params[:timezone], params[:timezone_offset]),
-      timezone_offset: params[:timezone_offset],
-      business_hours: params[:business_hours]
-    )
-  end
-
-  def summary_dimension_type
-    {
-      'account_id' => 'account',
-      'user_id' => 'agent',
-      'inbox_id' => 'inbox',
-      'conversations.team_id' => 'team'
-    }.fetch(group_by_key.to_s)
+  def average_value_key
+    ActiveModel::Type::Boolean.new.cast(params[:business_hours]).present? ? :value_in_business_hours : :value
   end
 end

app/builders/v2/reports/conversations/base_report_builder.rb

@@ -3,10 +3,23 @@ class V2::Reports::Conversations::BaseReportBuilder
 
   private
 
-  def builder_class(metric)
-    return unless Reports::ReportMetricRegistry.supported?(metric)
+  AVG_METRICS = %w[avg_first_response_time avg_resolution_time reply_time].freeze
+  COUNT_METRICS = %w[
+    conversations_count
+    incoming_messages_count
+    outgoing_messages_count
+    resolutions_count
+    bot_resolutions_count
+    bot_handoffs_count
+  ].freeze
 
-    V2::Reports::Timeseries::ReportBuilder
+  def builder_class(metric)
+    case metric
+    when *AVG_METRICS
+      V2::Reports::Timeseries::AverageReportBuilder
+    when *COUNT_METRICS
+      V2::Reports::Timeseries::CountReportBuilder
+    end
   end
 
   def log_invalid_metric

app/builders/v2/reports/inbox_summary_builder.rb

@@ -11,6 +11,15 @@ class V2::Reports::InboxSummaryBuilder < V2::Reports::BaseSummaryBuilder
   attr_reader :conversations_count, :resolved_count,
               :avg_resolution_time, :avg_first_response_time, :avg_reply_time
 
+  def load_data
+    @conversations_count = fetch_conversations_count
+    load_reporting_events_data
+  end
+
+  def fetch_conversations_count
+    account.conversations.where(created_at: range).group(group_by_key).count
+  end
+
   def prepare_report
     account.inboxes.map do |inbox|
       build_inbox_stats(inbox)
@@ -31,4 +40,8 @@ class V2::Reports::InboxSummaryBuilder < V2::Reports::BaseSummaryBuilder
   def group_by_key
     :inbox_id
   end
+
+  def average_value_key
+    ActiveModel::Type::Boolean.new.cast(params[:business_hours]) ? :value_in_business_hours : :value
+  end
 end

app/builders/v2/reports/label_summary_builder.rb

@@ -7,7 +7,8 @@ class V2::Reports::LabelSummaryBuilder < V2::Reports::BaseSummaryBuilder
     @account = account
     @params = params
 
-    @timezone = timezone_name_from_params(params[:timezone], params[:timezone_offset])
+    timezone_offset = (params[:timezone_offset] || 0).to_f
+    @timezone = ActiveSupport::TimeZone[timezone_offset]&.name
   end
   # rubocop:enable Lint/MissingSuper
 

app/builders/v2/reports/team_summary_builder.rb

@@ -6,6 +6,14 @@ class V2::Reports::TeamSummaryBuilder < V2::Reports::BaseSummaryBuilder
   attr_reader :conversations_count, :resolved_count,
               :avg_resolution_time, :avg_first_response_time, :avg_reply_time
 
+  def fetch_conversations_count
+    account.conversations.where(created_at: range).group(:team_id).count
+  end
+
+  def reporting_events
+    @reporting_events ||= account.reporting_events.where(created_at: range).joins(:conversation)
+  end
+
   def prepare_report
     account.teams.map do |team|
       build_team_stats(team)

app/builders/v2/reports/timeseries/average_report_builder.rb

@@ -0,0 +1,48 @@
+class V2::Reports::Timeseries::AverageReportBuilder < V2::Reports::Timeseries::BaseTimeseriesBuilder
+  def timeseries
+    grouped_average_time = reporting_events.average(average_value_key)
+    grouped_event_count = reporting_events.count
+    grouped_average_time.each_with_object([]) do |element, arr|
+      event_date, average_time = element
+      arr << {
+        value: average_time,
+        timestamp: event_date.in_time_zone(timezone).to_i,
+        count: grouped_event_count[event_date]
+      }
+    end
+  end
+
+  def aggregate_value
+    object_scope.average(average_value_key)
+  end
+
+  private
+
+  def event_name
+    metric_to_event_name = {
+      avg_first_response_time: :first_response,
+      avg_resolution_time: :conversation_resolved,
+      reply_time: :reply_time
+    }
+    metric_to_event_name[params[:metric].to_sym]
+  end
+
+  def object_scope
+    scope.reporting_events.where(name: event_name, created_at: range, account_id: account.id)
+  end
+
+  def reporting_events
+    @grouped_values = object_scope.group_by_period(
+      group_by,
+      :created_at,
+      default_value: 0,
+      range: range,
+      permit: %w[day week month year hour],
+      time_zone: timezone
+    )
+  end
+
+  def average_value_key
+    @average_value_key ||= params[:business_hours].present? ? :value_in_business_hours : :value
+  end
+end

app/builders/v2/reports/timeseries/base_timeseries_builder.rb

@@ -1,13 +1,12 @@
 class V2::Reports::Timeseries::BaseTimeseriesBuilder
   include TimezoneHelper
   include DateRangeHelper
-
   DEFAULT_GROUP_BY = 'day'.freeze
 
   pattr_initialize :account, :params
 
   def scope
-    case dimension_type.to_sym
+    case params[:type].to_sym
     when :account
       account
     when :inbox
@@ -21,21 +20,6 @@ class V2::Reports::Timeseries::BaseTimeseriesBuilder
     end
   end
 
-  def data_source
-    @data_source ||= Reports::DataSource.for(
-      account: account,
-      metric: params[:metric],
-      dimension_type: dimension_type,
-      dimension_id: params[:id],
-      scope: scope,
-      range: range,
-      group_by: group_by,
-      timezone: timezone,
-      timezone_offset: params[:timezone_offset],
-      business_hours: params[:business_hours]
-    )
-  end
-
   def inbox
     @inbox ||= account.inboxes.find(params[:id])
   end
@@ -57,12 +41,6 @@ class V2::Reports::Timeseries::BaseTimeseriesBuilder
   end
 
   def timezone
-    @timezone ||= timezone_name_from_params(params[:timezone], params[:timezone_offset])
-  end
-
-  private
-
-  def dimension_type
-    (params[:type].presence || 'account').to_s
+    @timezone ||= timezone_name_from_offset(params[:timezone_offset])
   end
 end

app/builders/v2/reports/timeseries/count_report_builder.rb

@@ -0,0 +1,78 @@
+class V2::Reports::Timeseries::CountReportBuilder < V2::Reports::Timeseries::BaseTimeseriesBuilder
+  def timeseries
+    grouped_count.each_with_object([]) do |element, arr|
+      event_date, event_count = element
+
+      # The `event_date` is in Date format (without time), such as "Wed, 15 May 2024".
+      # We need a timestamp for the start of the day. However, we can't use `event_date.to_time.to_i`
+      # because it converts the date to 12:00 AM server timezone.
+      # The desired output should be 12:00 AM in the specified timezone.
+      arr << { value: event_count, timestamp: event_date.in_time_zone(timezone).to_i }
+    end
+  end
+
+  def aggregate_value
+    object_scope.count
+  end
+
+  private
+
+  def metric
+    @metric ||= params[:metric]
+  end
+
+  def object_scope
+    send("scope_for_#{metric}")
+  end
+
+  def scope_for_conversations_count
+    scope.conversations.where(account_id: account.id, created_at: range)
+  end
+
+  def scope_for_incoming_messages_count
+    scope.messages.where(account_id: account.id, created_at: range).incoming.unscope(:order)
+  end
+
+  def scope_for_outgoing_messages_count
+    scope.messages.where(account_id: account.id, created_at: range).outgoing.unscope(:order)
+  end
+
+  def scope_for_resolutions_count
+    scope.reporting_events.where(
+      name: :conversation_resolved,
+      account_id: account.id,
+      created_at: range
+    )
+  end
+
+  def scope_for_bot_resolutions_count
+    scope.reporting_events.where(
+      name: :conversation_bot_resolved,
+      account_id: account.id,
+      created_at: range
+    )
+  end
+
+  def scope_for_bot_handoffs_count
+    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
+      name: :conversation_bot_handoff,
+      account_id: account.id,
+      created_at: range
+    ).distinct
+  end
+
+  def grouped_count
+    # IMPORTANT: time_zone parameter affects both data grouping AND output timestamps
+    # It converts timestamps to the target timezone before grouping, which means
+    # the same event can fall into different day buckets depending on timezone
+    # Example: 2024-01-15 00:00 UTC becomes 2024-01-14 16:00 PST (falls on different day)
+    @grouped_values = object_scope.group_by_period(
+      group_by,
+      :created_at,
+      default_value: 0,
+      range: range,
+      permit: %w[day week month year hour],
+      time_zone: timezone
+    ).count
+  end
+end

app/builders/v2/reports/timeseries/report_builder.rb

@@ -1,9 +0,0 @@
-class V2::Reports::Timeseries::ReportBuilder < V2::Reports::Timeseries::BaseTimeseriesBuilder
-  def timeseries
-    data_source.timeseries
-  end
-
-  def aggregate_value
-    data_source.aggregate
-  end
-end

app/controllers/api/v1/accounts/articles_controller.rb

@@ -40,7 +40,7 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
   end
 
   def reorder
-    Article.update_positions(portal: @portal, positions_hash: params[:positions_hash])
+    Article.update_positions(params[:positions_hash])
     head :ok
   end
 

app/controllers/api/v1/accounts/categories_controller.rb

@@ -1,7 +1,7 @@
 class Api::V1::Accounts::CategoriesController < Api::V1::Accounts::BaseController
   before_action :portal
   before_action :check_authorization
-  before_action :fetch_category, except: [:index, :create, :reorder]
+  before_action :fetch_category, except: [:index, :create]
   before_action :set_current_page, only: [:index]
 
   def index
@@ -32,11 +32,6 @@ class Api::V1::Accounts::CategoriesController < Api::V1::Accounts::BaseControlle
     head :ok
   end
 
-  def reorder
-    Category.update_positions(portal: @portal, positions_hash: params[:positions_hash])
-    head :ok
-  end
-
   private
 
   def fetch_category
@@ -44,7 +39,7 @@ class Api::V1::Accounts::CategoriesController < Api::V1::Accounts::BaseControlle
   end
 
   def portal
-    @portal ||= Current.account.portals.find_by!(slug: params[:portal_id])
+    @portal ||= Current.account.portals.find_by(slug: params[:portal_id])
   end
 
   def related_categories_records

app/controllers/api/v1/accounts/concerns/whatsapp_health_management.rb

@@ -1,55 +0,0 @@
-module Api::V1::Accounts::Concerns::WhatsappHealthManagement
-  extend ActiveSupport::Concern
-
-  included do
-    skip_before_action :check_authorization, only: [:health, :register_webhook]
-    before_action :check_admin_authorization?, only: [:register_webhook]
-    before_action :validate_whatsapp_cloud_channel, only: [:health, :register_webhook]
-  end
-
-  def sync_templates
-    return render status: :unprocessable_entity, json: { error: 'Template sync is only available for WhatsApp channels' } unless whatsapp_channel?
-
-    trigger_template_sync
-    render status: :ok, json: { message: 'Template sync initiated successfully' }
-  rescue StandardError => e
-    render status: :internal_server_error, json: { error: e.message }
-  end
-
-  def health
-    health_data = Whatsapp::HealthService.new(@inbox.channel).fetch_health_status
-    render json: health_data
-  rescue StandardError => e
-    Rails.logger.error "[INBOX HEALTH] Error fetching health data: #{e.message}"
-    render json: { error: e.message }, status: :unprocessable_entity
-  end
-
-  def register_webhook
-    Whatsapp::WebhookSetupService.new(@inbox.channel).register_callback
-
-    render json: { message: 'Webhook registered successfully' }, status: :ok
-  rescue StandardError => e
-    Rails.logger.error "[INBOX WEBHOOK] Webhook registration failed: #{e.message}"
-    render json: { error: e.message }, status: :unprocessable_entity
-  end
-
-  private
-
-  def validate_whatsapp_cloud_channel
-    return if @inbox.channel.is_a?(Channel::Whatsapp) && @inbox.channel.provider == 'whatsapp_cloud'
-
-    render json: { error: 'Health data only available for WhatsApp Cloud API channels' }, status: :bad_request
-  end
-
-  def whatsapp_channel?
-    @inbox.whatsapp? || (@inbox.twilio? && @inbox.channel.whatsapp?)
-  end
-
-  def trigger_template_sync
-    if @inbox.whatsapp?
-      Channels::Whatsapp::TemplatesSyncJob.perform_later(@inbox.channel)
-    elsif @inbox.twilio? && @inbox.channel.whatsapp?
-      Channels::Twilio::TemplatesSyncJob.perform_later(@inbox.channel)
-    end
-  end
-end

app/controllers/api/v1/accounts/contacts_controller.rb

@@ -201,9 +201,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
   end
 
   def fetch_contact
-    contact_scope = Current.account.contacts
-    contact_scope = contact_scope.includes(contact_inboxes: [:inbox]) if @include_contact_inboxes
-    @contact = contact_scope.find(params[:id])
+    @contact = Current.account.contacts.includes(contact_inboxes: [:inbox]).find(params[:id])
   end
 
   def process_avatar_from_url

app/controllers/api/v1/accounts/conversations_controller.rb

@@ -107,7 +107,7 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
   end
 
   def toggle_typing_status
-    typing_status_manager = ::Conversations::TypingStatusManager.new(@conversation, Current.user, params)
+    typing_status_manager = ::Conversations::TypingStatusManager.new(@conversation, current_user, params)
     typing_status_manager.toggle_typing_status
     head :ok
   end

app/controllers/api/v1/accounts/inboxes_controller.rb

@@ -4,9 +4,8 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
   before_action :fetch_agent_bot, only: [:set_agent_bot]
   before_action :validate_limit, only: [:create]
   # we are already handling the authorization in fetch inbox
-  before_action :check_authorization, except: [:show]
-
-  include Api::V1::Accounts::Concerns::WhatsappHealthManagement
+  before_action :check_authorization, except: [:show, :health]
+  before_action :validate_whatsapp_cloud_channel, only: [:health]
 
   def index
     @inboxes = policy_scope(Current.account.inboxes.order_by_name.includes(:channel, { avatar_attachment: [:blob] }))
@@ -71,6 +70,23 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
     render status: :ok, json: { message: I18n.t('messages.inbox_deletetion_response') }
   end
 
+  def sync_templates
+    return render status: :unprocessable_entity, json: { error: 'Template sync is only available for WhatsApp channels' } unless whatsapp_channel?
+
+    trigger_template_sync
+    render status: :ok, json: { message: 'Template sync initiated successfully' }
+  rescue StandardError => e
+    render status: :internal_server_error, json: { error: e.message }
+  end
+
+  def health
+    health_data = Whatsapp::HealthService.new(@inbox.channel).fetch_health_status
+    render json: health_data
+  rescue StandardError => e
+    Rails.logger.error "[INBOX HEALTH] Error fetching health data: #{e.message}"
+    render json: { error: e.message }, status: :unprocessable_entity
+  end
+
   private
 
   def fetch_inbox
@@ -82,6 +98,12 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
     @agent_bot = AgentBot.find(params[:agent_bot]) if params[:agent_bot]
   end
 
+  def validate_whatsapp_cloud_channel
+    return if @inbox.channel.is_a?(Channel::Whatsapp) && @inbox.channel.provider == 'whatsapp_cloud'
+
+    render json: { error: 'Health data only available for WhatsApp Cloud API channels' }, status: :bad_request
+  end
+
   def create_channel
     return unless allowed_channel_types.include?(permitted_params[:channel][:type])
 
@@ -178,6 +200,18 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
   def get_channel_attributes(channel_type)
     channel_type.constantize.const_defined?(:EDITABLE_ATTRS) ? channel_type.constantize::EDITABLE_ATTRS.presence : []
   end
+
+  def whatsapp_channel?
+    @inbox.whatsapp? || (@inbox.twilio? && @inbox.channel.whatsapp?)
+  end
+
+  def trigger_template_sync
+    if @inbox.whatsapp?
+      Channels::Whatsapp::TemplatesSyncJob.perform_later(@inbox.channel)
+    elsif @inbox.twilio? && @inbox.channel.whatsapp?
+      Channels::Twilio::TemplatesSyncJob.perform_later(@inbox.channel)
+    end
+  end
 end
 
 Api::V1::Accounts::InboxesController.prepend_mod_with('Api::V1::Accounts::InboxesController')

app/controllers/api/v1/accounts_controller.rb

@@ -100,7 +100,7 @@ class Api::V1::AccountsController < Api::BaseController
   end
 
   def check_signup_enabled
-    raise ActionController::RoutingError, 'Not Found' unless GlobalConfigService.account_signup_enabled?
+    raise ActionController::RoutingError, 'Not Found' if GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false') == 'false'
   end
 
   def validate_captcha

app/controllers/api/v1/widget/contacts_controller.rb

@@ -19,7 +19,7 @@ class Api::V1::Widget::ContactsController < Api::V1::Widget::BaseController
       contact = @contact
     end
 
-    @contact_inbox.update(hmac_verified: true) if should_verify_hmac?
+    @contact_inbox.update(hmac_verified: true) if should_verify_hmac? && valid_hmac?
 
     identify_contact(contact)
   end

app/controllers/api/v2/accounts/reports_controller.rb

@@ -112,7 +112,6 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
     common_params.merge({
                           since: range[:current][:since],
                           until: range[:current][:until],
-                          timezone: params[:timezone],
                           timezone_offset: params[:timezone_offset]
                         })
   end
@@ -121,7 +120,6 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
     common_params.merge({
                           since: range[:previous][:since],
                           until: range[:previous][:until],
-                          timezone: params[:timezone],
                           timezone_offset: params[:timezone_offset]
                         })
   end
@@ -131,7 +129,6 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
                           metric: params[:metric],
                           since: params[:since],
                           until: params[:until],
-                          timezone: params[:timezone],
                           timezone_offset: params[:timezone_offset]
                         })
   end

app/controllers/api/v2/accounts/summary_reports_controller.rb

@@ -3,15 +3,15 @@ class Api::V2::Accounts::SummaryReportsController < Api::V1::Accounts::BaseContr
   before_action :prepare_builder_params, only: [:agent, :team, :inbox, :label, :channel]
 
   def agent
-    render_report_with(V2::Reports::AgentSummaryBuilder, type: :agent)
+    render_report_with(V2::Reports::AgentSummaryBuilder)
   end
 
   def team
-    render_report_with(V2::Reports::TeamSummaryBuilder, type: :team)
+    render_report_with(V2::Reports::TeamSummaryBuilder)
   end
 
   def inbox
-    render_report_with(V2::Reports::InboxSummaryBuilder, type: :inbox)
+    render_report_with(V2::Reports::InboxSummaryBuilder)
   end
 
   def label
@@ -36,18 +36,15 @@ class Api::V2::Accounts::SummaryReportsController < Api::V1::Accounts::BaseContr
       until: permitted_params[:until],
       business_hours: ActiveModel::Type::Boolean.new.cast(permitted_params[:business_hours])
     }
-    @builder_params[:timezone] = permitted_params[:timezone] if permitted_params[:timezone].present?
-    @builder_params[:timezone_offset] = permitted_params[:timezone_offset] if permitted_params[:timezone_offset].present?
   end
 
-  def render_report_with(builder_class, type: nil)
-    builder_params = type.present? ? @builder_params.merge(type: type) : @builder_params
-    builder = builder_class.new(account: Current.account, params: builder_params)
+  def render_report_with(builder_class)
+    builder = builder_class.new(account: Current.account, params: @builder_params)
     render json: builder.build
   end
 
   def permitted_params
-    params.permit(:since, :until, :business_hours, :timezone, :timezone_offset)
+    params.permit(:since, :until, :business_hours)
   end
 
   def date_range_too_long?

app/controllers/api/v2/accounts_controller.rb

@@ -58,7 +58,7 @@ class Api::V2::AccountsController < Api::BaseController
   end
 
   def check_signup_enabled
-    raise ActionController::RoutingError, 'Not Found' unless GlobalConfigService.account_signup_enabled?
+    raise ActionController::RoutingError, 'Not Found' if GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false') == 'false'
   end
 
   def validate_captcha

app/controllers/concerns/access_token_auth_helper.rb

@@ -1,6 +1,6 @@
 module AccessTokenAuthHelper
   BOT_ACCESSIBLE_ENDPOINTS = {
-    'api/v1/accounts/conversations' => %w[toggle_status toggle_typing_status toggle_priority create update custom_attributes],
+    'api/v1/accounts/conversations' => %w[toggle_status toggle_priority create update custom_attributes],
     'api/v1/accounts/conversations/messages' => ['create'],
     'api/v1/accounts/conversations/assignments' => ['create']
   }.freeze
@@ -28,7 +28,7 @@ module AccessTokenAuthHelper
 
   def validate_bot_access_token!
     return if Current.user.is_a?(User)
-    return if @resource.is_a?(AgentBot) && agent_bot_accessible?
+    return if agent_bot_accessible?
 
     render_unauthorized('Access to this endpoint is not authorized for bots')
   end

app/controllers/devise_overrides/omniauth_callbacks_controller.rb

@@ -51,7 +51,8 @@ class DeviseOverrides::OmniauthCallbacksController < DeviseTokenAuth::OmniauthCa
   end
 
   def account_signup_allowed?
-    GlobalConfigService.account_signup_enabled?
+    # set it to true by default, this is the behaviour across the app
+    GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false') != 'false'
   end
 
   def resource_class(_mapping = nil)

app/dashboards/user_dashboard.rb

@@ -25,7 +25,7 @@ class UserDashboard < Administrate::BaseDashboard
     current_sign_in_ip: Field::String,
     last_sign_in_ip: Field::String,
     confirmation_token: Field::String,
-    confirmed_at: ConfirmedAtField,
+    confirmed_at: Field::DateTime,
     confirmation_sent_at: Field::DateTime,
     unconfirmed_email: Field::String,
     name: Field::String.with_options(searchable: true),

app/fields/confirmed_at_field.rb

@@ -1,4 +0,0 @@
-require 'administrate/field/base'
-
-class ConfirmedAtField < Administrate::Field::DateTime
-end

app/helpers/filters/filter_helper.rb

@@ -47,15 +47,11 @@ module Filters::FilterHelper
 
   def handle_additional_attributes(query_hash, filter_operator_value, data_type)
     if data_type == 'text_case_insensitive'
-      ActiveRecord::Base.sanitize_sql_array(
-        ["LOWER(#{filter_config[:table_name]}.additional_attributes ->> ?) #{filter_operator_value} #{query_hash[:query_operator]}",
-         query_hash[:attribute_key]]
-      )
+      "LOWER(#{filter_config[:table_name]}.additional_attributes ->> '#{query_hash[:attribute_key]}') " \
+        "#{filter_operator_value} #{query_hash[:query_operator]}"
     else
-      ActiveRecord::Base.sanitize_sql_array(
-        ["#{filter_config[:table_name]}.additional_attributes ->> ? #{filter_operator_value} #{query_hash[:query_operator]} ",
-         query_hash[:attribute_key]]
-      )
+      "#{filter_config[:table_name]}.additional_attributes ->> '#{query_hash[:attribute_key]}' " \
+        "#{filter_operator_value} #{query_hash[:query_operator]} "
     end
   end
 
@@ -74,7 +70,7 @@ module Filters::FilterHelper
 
   def date_filter(current_filter, query_hash, filter_operator_value)
     "(#{filter_config[:table_name]}.#{query_hash[:attribute_key]})::#{current_filter['data_type']} " \
-      "#{filter_operator_value} #{query_hash[:query_operator]}"
+      "#{filter_operator_value}#{current_filter['data_type']} #{query_hash[:query_operator]}"
   end
 
   def text_case_insensitive_filter(query_hash, filter_operator_value)

app/helpers/timezone_helper.rb

@@ -1,10 +1,4 @@
 module TimezoneHelper
-  def timezone_name_from_params(timezone, offset)
-    return timezone if timezone.present? && ActiveSupport::TimeZone[timezone].present?
-
-    timezone_name_from_offset(offset)
-  end
-
   # ActiveSupport TimeZone is not aware of the current time, so ActiveSupport::Timezone[offset]
   # would return the timezone without considering day light savings. To get the correct timezone,
   # this method uses zone.now.utc_offset for comparison as referenced in the issues below

app/javascript/dashboard/api/contacts.js

@@ -57,14 +57,14 @@ class ContactAPI extends ApiClient {
     return axios.post(`${this.url}/${contactId}/labels`, { labels });
   }
 
-  search(search = '', page = 1, sortAttr = 'name', label = '', options = {}) {
+  search(search = '', page = 1, sortAttr = 'name', label = '') {
     let requestURL = `${this.url}/search?${buildContactParams(
       page,
       sortAttr,
       label,
       search
     )}`;
-    return axios.get(requestURL, { signal: options.signal });
+    return axios.get(requestURL);
   }
 
   active(page = 1, sortAttr = 'name') {

app/javascript/dashboard/api/helpCenter/categories.js

@@ -25,12 +25,6 @@ class CategoriesAPI extends PortalsAPI {
   delete({ portalSlug, categoryId }) {
     return axios.delete(`${this.url}/${portalSlug}/categories/${categoryId}`);
   }
-
-  reorder({ portalSlug, reorderedGroup }) {
-    return axios.post(`${this.url}/${portalSlug}/categories/reorder`, {
-      positions_hash: reorderedGroup,
-    });
-  }
 }
 
 export default new CategoriesAPI();

app/javascript/dashboard/api/inboxHealth.js

@@ -9,10 +9,6 @@ class InboxHealthAPI extends ApiClient {
   getHealthStatus(inboxId) {
     return axios.get(`${this.url}/${inboxId}/health`);
   }
-
-  registerWebhook(inboxId) {
-    return axios.post(`${this.url}/${inboxId}/register_webhook`);
-  }
 }
 
 export default new InboxHealthAPI();

app/javascript/dashboard/api/reports.js

@@ -2,7 +2,6 @@
 import ApiClient from './ApiClient';
 
 const getTimeOffset = () => -new Date().getTimezoneOffset() / 60;
-const getTimeZone = () => Intl.DateTimeFormat().resolvedOptions().timeZone;
 
 class ReportsAPI extends ApiClient {
   constructor() {
@@ -27,7 +26,6 @@ class ReportsAPI extends ApiClient {
         id,
         group_by: groupBy,
         business_hours: businessHours,
-        timezone: getTimeZone(),
         timezone_offset: getTimeOffset(),
       },
     });
@@ -43,7 +41,6 @@ class ReportsAPI extends ApiClient {
         id,
         group_by: groupBy,
         business_hours: businessHours,
-        timezone: getTimeZone(),
         timezone_offset: getTimeOffset(),
       },
     });
@@ -108,8 +105,6 @@ class ReportsAPI extends ApiClient {
         type: 'account',
         group_by: groupBy,
         business_hours: businessHours,
-        timezone: getTimeZone(),
-        timezone_offset: getTimeOffset(),
       },
     });
   }

app/javascript/dashboard/api/specs/contacts.spec.js

@@ -68,19 +68,7 @@ describe('#ContactsAPI', () => {
     it('#search', () => {
       contactAPI.search('leads', 1, 'date', 'customer-support');
       expect(axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/contacts/search?include_contact_inboxes=false&page=1&sort=date&q=leads&labels[]=customer-support',
-        { signal: undefined }
-      );
-    });
-
-    it('#search with signal', () => {
-      const controller = new AbortController();
-      contactAPI.search('leads', 1, 'date', 'customer-support', {
-        signal: controller.signal,
-      });
-      expect(axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/contacts/search?include_contact_inboxes=false&page=1&sort=date&q=leads&labels[]=customer-support',
-        { signal: controller.signal }
+        '/api/v1/contacts/search?include_contact_inboxes=false&page=1&sort=date&q=leads&labels[]=customer-support'
       );
     });
 

app/javascript/dashboard/api/specs/helpCenter/categories.spec.js

@@ -8,6 +8,5 @@ describe('#BulkActionsAPI', () => {
     expect(categoriesAPI).toHaveProperty('create');
     expect(categoriesAPI).toHaveProperty('update');
     expect(categoriesAPI).toHaveProperty('delete');
-    expect(categoriesAPI).toHaveProperty('reorder');
   });
 });

app/javascript/dashboard/api/specs/reports.spec.js

@@ -2,8 +2,6 @@ import reportsAPI from '../reports';
 import ApiClient from '../ApiClient';
 
 describe('#Reports API', () => {
-  const timezone = Intl.DateTimeFormat().resolvedOptions().timeZone;
-
   it('creates correct instance', () => {
     expect(reportsAPI).toBeInstanceOf(ApiClient);
     expect(reportsAPI.apiVersion).toBe('/api/v2');
@@ -48,7 +46,6 @@ describe('#Reports API', () => {
           since: 1621103400,
           until: 1621621800,
           type: 'account',
-          timezone,
           timezone_offset: -0,
         },
       });
@@ -62,7 +59,6 @@ describe('#Reports API', () => {
           group_by: undefined,
           id: undefined,
           since: 1621103400,
-          timezone,
           timezone_offset: -0,
           type: 'account',
           until: 1621621800,
@@ -144,8 +140,6 @@ describe('#Reports API', () => {
             type: 'account',
             group_by: 'date',
             business_hours: true,
-            timezone,
-            timezone_offset: -0,
           },
         }
       );

app/javascript/dashboard/api/specs/summaryReports.spec.js

@@ -1,47 +0,0 @@
-import summaryReportsAPI from '../summaryReports';
-import ApiClient from '../ApiClient';
-
-describe('#Summary Reports API', () => {
-  const timezone = Intl.DateTimeFormat().resolvedOptions().timeZone;
-
-  it('creates correct instance', () => {
-    expect(summaryReportsAPI).toBeInstanceOf(ApiClient);
-    expect(summaryReportsAPI.apiVersion).toBe('/api/v2');
-  });
-
-  describe('API calls', () => {
-    const originalAxios = window.axios;
-    const axiosMock = {
-      get: vi.fn(() => Promise.resolve()),
-    };
-
-    beforeEach(() => {
-      window.axios = axiosMock;
-    });
-
-    afterEach(() => {
-      window.axios = originalAxios;
-    });
-
-    it('includes timezone data in summary report requests', () => {
-      summaryReportsAPI.getAgentReports({
-        since: 1621103400,
-        until: 1621621800,
-        businessHours: true,
-      });
-
-      expect(axiosMock.get).toHaveBeenCalledWith(
-        '/api/v2/summary_reports/agent',
-        {
-          params: {
-            since: 1621103400,
-            until: 1621621800,
-            business_hours: true,
-            timezone,
-            timezone_offset: -0,
-          },
-        }
-      );
-    });
-  });
-});

app/javascript/dashboard/api/summaryReports.js

@@ -1,9 +1,6 @@
 /* global axios */
 import ApiClient from './ApiClient';
 
-const getTimeOffset = () => -new Date().getTimezoneOffset() / 60;
-const getTimeZone = () => Intl.DateTimeFormat().resolvedOptions().timeZone;
-
 class SummaryReportsAPI extends ApiClient {
   constructor() {
     super('summary_reports', { accountScoped: true, apiVersion: 'v2' });
@@ -15,8 +12,6 @@ class SummaryReportsAPI extends ApiClient {
         since,
         until,
         business_hours: businessHours,
-        timezone: getTimeZone(),
-        timezone_offset: getTimeOffset(),
       },
     });
   }
@@ -27,8 +22,6 @@ class SummaryReportsAPI extends ApiClient {
         since,
         until,
         business_hours: businessHours,
-        timezone: getTimeZone(),
-        timezone_offset: getTimeOffset(),
       },
     });
   }
@@ -39,8 +32,6 @@ class SummaryReportsAPI extends ApiClient {
         since,
         until,
         business_hours: businessHours,
-        timezone: getTimeZone(),
-        timezone_offset: getTimeOffset(),
       },
     });
   }
@@ -51,8 +42,6 @@ class SummaryReportsAPI extends ApiClient {
         since,
         until,
         business_hours: businessHours,
-        timezone: getTimeZone(),
-        timezone_offset: getTimeOffset(),
       },
     });
   }

app/javascript/dashboard/assets/scss/_woot.scss

@@ -12,9 +12,6 @@
 // Base styles for elements
 @import 'base';
 
-// Plugins
-@import 'plugins/date-picker';
-
 html,
 body {
   font-family:

app/javascript/dashboard/components-next/Campaigns/CampaignLayout.vue

@@ -1,5 +1,4 @@
 <script setup>
-import { vOnClickOutside } from '@vueuse/components';
 import Button from 'dashboard/components-next/button/Button.vue';
 
 defineProps({
@@ -29,11 +28,7 @@ const handleButtonClick = () => {
             {{ headerTitle }}
           </span>
           <div
-            v-on-click-outside="[
-              () => emit('close'),
-              // This will prevent closing the modal when the editor Create link popup is open
-              { ignore: ['dialog.ProseMirror-prompt-backdrop'] },
-            ]"
+            v-on-clickaway="() => emit('close')"
             class="relative group/campaign-button"
           >
             <Button

app/javascript/dashboard/components-next/DatePicker/DatePicker.vue

@@ -0,0 +1,181 @@
+<script setup>
+import { ref, computed } from 'vue';
+import {
+  startOfMonth,
+  addMonths,
+  subMonths,
+  startOfDay,
+  isSameDay,
+  addHours,
+  addYears,
+  subYears,
+  setMonth,
+  setYear,
+} from 'date-fns';
+import { CALENDAR_PERIODS } from './helpers/DatePickerHelper';
+import CalendarYear from './components/CalendarYear.vue';
+import CalendarMonth from './components/CalendarMonth.vue';
+import CalendarWeek from './components/CalendarWeek.vue';
+import CalendarFooter from './components/CalendarFooter.vue';
+import TimePicker from './components/TimePicker.vue';
+
+const props = defineProps({
+  minDate: {
+    type: Date,
+    default: null,
+  },
+});
+
+const emit = defineEmits(['apply', 'clear']);
+
+const { WEEK, MONTH, YEAR } = CALENDAR_PERIODS;
+
+const currentDate = ref(new Date());
+const selectedDate = ref(null);
+
+const getCurrentTime = () => {
+  const now = new Date();
+  return {
+    hour: now.getHours(),
+    minute: now.getMinutes(),
+    second: now.getSeconds(),
+  };
+};
+
+const selectedTime = ref(getCurrentTime());
+const calendarView = ref(WEEK);
+const calendarDate = ref(startOfMonth(currentDate.value));
+
+const getMinTimeForToday = () => addHours(new Date(), 1);
+
+const effectiveMinDate = computed(() => {
+  const thresholdDay = startOfDay(getMinTimeForToday());
+  if (!props.minDate) return thresholdDay;
+  const propDay = startOfDay(props.minDate);
+  return propDay > thresholdDay ? propDay : thresholdDay;
+});
+
+const minTime = computed(() => {
+  if (!selectedDate.value) return null;
+  if (!isSameDay(selectedDate.value, effectiveMinDate.value)) return null;
+  return getMinTimeForToday();
+});
+
+const selectedDateTime = computed(() => {
+  if (!selectedDate.value) return null;
+  const date = new Date(selectedDate.value);
+  date.setHours(
+    selectedTime.value.hour,
+    selectedTime.value.minute,
+    selectedTime.value.second,
+    0
+  );
+  return date;
+});
+
+const selectDate = day => {
+  selectedDate.value = startOfDay(day);
+  if (isSameDay(day, effectiveMinDate.value)) {
+    const threshold = getMinTimeForToday();
+    selectedTime.value = {
+      hour: threshold.getHours(),
+      minute: threshold.getMinutes(),
+      second: 0,
+    };
+  } else {
+    selectedTime.value = { hour: 0, minute: 0, second: 0 };
+  }
+};
+
+const moveCalendar = (direction, period = MONTH) => {
+  const adjust =
+    period === YEAR
+      ? { prev: subYears, next: addYears }
+      : { prev: subMonths, next: addMonths };
+  calendarDate.value = adjust[direction](calendarDate.value, 1);
+};
+
+const setViewMode = (_type, mode) => {
+  calendarView.value = mode;
+};
+
+const openCalendar = (index, _type, period = MONTH) => {
+  calendarDate.value =
+    period === MONTH
+      ? setMonth(startOfMonth(calendarDate.value), index)
+      : setYear(calendarDate.value, index);
+  calendarView.value = period === MONTH ? WEEK : MONTH;
+};
+
+const onApply = () => {
+  if (selectedDateTime.value) {
+    emit('apply', selectedDateTime.value);
+  }
+};
+
+const isDefaultState = computed(
+  () => !selectedDate.value && calendarView.value === WEEK
+);
+
+const resetState = () => {
+  selectedDate.value = null;
+  selectedTime.value = getCurrentTime();
+  calendarDate.value = startOfMonth(currentDate.value);
+  calendarView.value = WEEK;
+};
+
+const onClear = () => {
+  if (isDefaultState.value) {
+    emit('clear');
+    return;
+  }
+  resetState();
+};
+
+defineExpose({ resetState });
+</script>
+
+<template>
+  <div class="flex flex-col select-none font-inter">
+    <div class="flex w-full gap-3 justify-between">
+      <div class="flex justify-center py-5">
+        <div class="flex flex-col items-center gap-2 min-w-[300px]">
+          <CalendarYear
+            v-if="calendarView === YEAR"
+            :start-current-date="calendarDate"
+            @select-year="openCalendar($event, null, YEAR)"
+          />
+          <CalendarMonth
+            v-else-if="calendarView === MONTH"
+            :start-current-date="calendarDate"
+            @select-month="openCalendar($event)"
+            @set-view="setViewMode"
+            @prev="moveCalendar('prev', YEAR)"
+            @next="moveCalendar('next', YEAR)"
+          />
+          <CalendarWeek
+            v-else
+            :current-date="currentDate"
+            :start-current-date="calendarDate"
+            :selected-start-date="selectedDate"
+            :selected-end-date="selectedDate"
+            :min-date="effectiveMinDate"
+            @select-date="selectDate"
+            @set-view="setViewMode"
+            @prev="moveCalendar('prev')"
+            @next="moveCalendar('next')"
+          />
+        </div>
+      </div>
+      <div
+        class="flex justify-center py-2 w-full transition-opacity ltr:border-l rtl:border-r border-n-strong"
+        :class="selectedDate ? 'opacity-100' : 'opacity-40 pointer-events-none'"
+      >
+        <TimePicker v-model="selectedTime" :min-time="minTime" />
+      </div>
+    </div>
+    <div class="border-t border-n-strong">
+      <CalendarFooter @change="onApply" @clear="onClear" />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/DatePicker/components/CalendarWeek.vue

@@ -1,4 +1,5 @@
 <script setup>
+import { startOfDay } from 'date-fns';
 import {
   monthName,
   yearName,
@@ -28,6 +29,10 @@ const props = defineProps({
   selectingEndDate: Boolean,
   selectedEndDate: Date,
   hoveredEndDate: Date,
+  minDate: {
+    type: Date,
+    default: null,
+  },
 });
 
 const emit = defineEmits([
@@ -41,11 +46,18 @@ const emit = defineEmits([
 const { START_CALENDAR } = CALENDAR_TYPES;
 const { MONTH } = CALENDAR_PERIODS;
 
+const isDayDisabled = day => {
+  if (!props.minDate) return false;
+  return startOfDay(day) < startOfDay(props.minDate);
+};
+
 const emitHoveredEndDate = day => {
+  if (isDayDisabled(day)) return;
   emit('updateHoveredEndDate', day);
 };
 
 const emitSelectDate = day => {
+  if (isDayDisabled(day)) return;
   emit('selectDate', day);
 };
 const onClickPrev = () => {
@@ -108,8 +120,10 @@ const isNextDayInRange = day => {
 
 const dayClasses = day => ({
   'text-n-slate-10 pointer-events-none': !isInCurrentMonth(day),
+  'text-n-slate-10 pointer-events-none opacity-40':
+    isInCurrentMonth(day) && isDayDisabled(day),
   'text-n-slate-12 hover:text-n-slate-12 hover:bg-n-blue-6 dark:hover:bg-n-blue-7':
-    isInCurrentMonth(day),
+    isInCurrentMonth(day) && !isDayDisabled(day),
   'bg-n-brand text-white':
     isSelectedStartOrEndDate(day) && isInCurrentMonth(day),
   'bg-n-blue-4 dark:bg-n-blue-5':

app/javascript/dashboard/components-next/DatePicker/components/TimePicker.vue

@@ -0,0 +1,430 @@
+<script setup>
+import { ref, reactive, computed, watch, onMounted } from 'vue';
+import { useI18n } from 'vue-i18n';
+import TabBar from 'dashboard/components-next/tabbar/TabBar.vue';
+import {
+  TIME_COLUMNS,
+  TIME_PERIODS,
+  TIME_FORMATS,
+} from '../helpers/DatePickerHelper';
+
+const props = defineProps({
+  minTime: { type: Date, default: null },
+});
+
+const model = defineModel({
+  type: Object,
+  default: () => ({ hour: 9, minute: 0, second: 0 }),
+});
+
+const { t } = useI18n();
+
+const { HOUR, HOUR_12, MINUTE, SECOND, PERIOD } = TIME_COLUMNS;
+const { AM, PM } = TIME_PERIODS;
+const { H24, H12 } = TIME_FORMATS;
+
+const ITEM_HEIGHT = 40;
+const CENTER_ROW = 2;
+const VISIBLE_ROWS = 5;
+const SNAP_DELAY = 120;
+const SEPARATOR = ':';
+
+const is24HourFormat = ref(false);
+const selectedTime = reactive({
+  hour: model.value.hour,
+  minute: model.value.minute,
+  second: model.value.second ?? 0,
+});
+const activeIndex = reactive({});
+const dragOffset = reactive({});
+const interactionMode = reactive({});
+const touchStartY = {};
+const snapTimers = {};
+const columnRefs = reactive({});
+const focusedColumn = ref(null);
+
+const period = computed(() => (selectedTime.hour >= 12 ? PM : AM));
+const showPeriod = computed(() => !is24HourFormat.value);
+
+const minBound = computed(() => {
+  if (!props.minTime) return null;
+  const d = props.minTime;
+  return { h: d.getHours(), m: d.getMinutes(), s: d.getSeconds() };
+});
+
+const toTimeNumber = (h, m, s) => h * 3600 + m * 60 + s;
+
+const convertTo12Hour = hour => {
+  if (hour === 0) return 12;
+  return hour > 12 ? hour - 12 : hour;
+};
+
+const convertTo24Hour = (hour12, timePeriod) => {
+  if (timePeriod === AM) return hour12 === 12 ? 0 : hour12;
+  return hour12 === 12 ? 12 : hour12 + 12;
+};
+
+const isItemDisabled = (key, val) => {
+  const mb = minBound.value;
+  if (!mb) return false;
+  const minVal = toTimeNumber(mb.h, mb.m, mb.s);
+  const { hour, minute } = selectedTime;
+  if (key === HOUR) return toTimeNumber(val, 0, 0) < toTimeNumber(mb.h, 0, 0);
+  if (key === MINUTE) return toTimeNumber(hour, val, 0) < minVal;
+  if (key === SECOND) return toTimeNumber(hour, minute, val) < minVal;
+  return false;
+};
+
+const formatLabel = value => String(value).padStart(2, '0');
+
+const buildItems = (count, key) =>
+  Array.from({ length: count }, (_, i) => ({
+    value: i,
+    label: formatLabel(i),
+    disabled: isItemDisabled(key, i),
+  }));
+
+const buildHour12Items = () =>
+  Array.from({ length: 12 }, (_, i) => {
+    const display = i === 0 ? 12 : i;
+    return {
+      value: display,
+      label: formatLabel(display),
+      disabled: isItemDisabled(HOUR, convertTo24Hour(display, period.value)),
+    };
+  });
+
+const periodItems = computed(() => [
+  { value: AM, label: AM, disabled: minBound.value?.h >= 12 },
+  { value: PM, label: PM, disabled: false },
+]);
+
+const columns = computed(() => [
+  {
+    key: is24HourFormat.value ? HOUR : HOUR_12,
+    label: t('DATE_PICKER.HOUR'),
+    items: is24HourFormat.value ? buildItems(24, HOUR) : buildHour12Items(),
+  },
+  {
+    key: MINUTE,
+    label: t('DATE_PICKER.MINUTE'),
+    items: buildItems(60, MINUTE),
+  },
+  {
+    key: SECOND,
+    label: t('DATE_PICKER.SECOND'),
+    items: buildItems(60, SECOND),
+  },
+  { key: PERIOD, label: '', items: periodItems.value },
+]);
+
+const findColumn = key => columns.value.find(c => c.key === key);
+
+const findNearestEnabled = (items, index) => {
+  for (let d = 0; d < items.length; d += 1) {
+    if (index + d < items.length && !items[index + d].disabled)
+      return index + d;
+    if (index - d >= 0 && !items[index - d].disabled) return index - d;
+  }
+  return index;
+};
+
+const getActiveIndex = key => {
+  if (key === HOUR) return selectedTime.hour;
+  if (key === HOUR_12) {
+    const h = convertTo12Hour(selectedTime.hour);
+    return h === 12 ? 0 : h;
+  }
+  if (key === PERIOD) return period.value === AM ? 0 : 1;
+  return selectedTime[key];
+};
+
+const getColumnTranslateY = key => {
+  const idx = -(activeIndex[key] ?? 0) * ITEM_HEIGHT;
+  return CENTER_ROW * ITEM_HEIGHT + idx + (dragOffset[key] ?? 0);
+};
+
+const getMaxDragOffset = key => {
+  const column = findColumn(key);
+  if (!column) return { maxDown: 0, maxUp: 0 };
+  const currentIdx = activeIndex[key] ?? 0;
+  const firstEnabled = column.items.findIndex(i => !i.disabled);
+  const lastEnabled = column.items.findLastIndex(i => !i.disabled);
+  if (firstEnabled === -1) return { maxDown: 0, maxUp: 0 };
+  return {
+    maxDown: (currentIdx - firstEnabled) * ITEM_HEIGHT,
+    maxUp: (lastEnabled - currentIdx) * ITEM_HEIGHT,
+  };
+};
+
+const clampDragOffset = (key, rawOffset) => {
+  const { maxDown, maxUp } = getMaxDragOffset(key);
+  return Math.max(-maxUp, Math.min(maxDown, rawOffset));
+};
+
+let lastEmittedSignature = '';
+const emitTimeValue = () => {
+  const sig = `${selectedTime.hour}:${selectedTime.minute}:${selectedTime.second}`;
+  if (sig === lastEmittedSignature) return;
+  lastEmittedSignature = sig;
+  model.value = { ...selectedTime };
+};
+
+const applySelection = (key, item) => {
+  if (key === HOUR_12) {
+    selectedTime.hour = convertTo24Hour(item.value, period.value);
+  } else if (key === PERIOD) {
+    selectedTime.hour = convertTo24Hour(
+      convertTo12Hour(selectedTime.hour),
+      item.value
+    );
+  } else {
+    selectedTime[key] = item.value;
+  }
+  emitTimeValue();
+};
+
+const selectIndex = (key, targetIndex) => {
+  const column = findColumn(key);
+  if (!column) return;
+  const clamped = Math.max(0, Math.min(targetIndex, column.items.length - 1));
+  const resolved = column.items[clamped]?.disabled
+    ? findNearestEnabled(column.items, clamped)
+    : clamped;
+  activeIndex[key] = resolved;
+  const item = column.items[resolved];
+  if (item) applySelection(key, item);
+};
+
+const selectByValue = (key, value) => {
+  const column = findColumn(key);
+  if (!column) return;
+  const idx = column.items.findIndex(i => i.value === value && !i.disabled);
+  if (idx !== -1) selectIndex(key, idx);
+};
+
+const snapToNearest = key => {
+  const offset = dragOffset[key] ?? 0;
+  const steps = Math.round(-offset / ITEM_HEIGHT);
+  dragOffset[key] = 0;
+  interactionMode[key] = null;
+  if (steps !== 0) selectIndex(key, (activeIndex[key] ?? 0) + steps);
+};
+
+const isItemSelected = (key, val) => {
+  if (key === HOUR_12) return convertTo12Hour(selectedTime.hour) === val;
+  if (key === PERIOD) return period.value === val;
+  return selectedTime[key] === val;
+};
+
+const isColumnHidden = key => key === PERIOD && !showPeriod.value;
+
+const onWheelScroll = (key, event) => {
+  event.preventDefault();
+  interactionMode[key] = 'wheel';
+  dragOffset[key] = clampDragOffset(key, (dragOffset[key] ?? 0) - event.deltaY);
+  clearTimeout(snapTimers[key]);
+  snapTimers[key] = setTimeout(() => snapToNearest(key), SNAP_DELAY);
+};
+
+const onTouchStart = (key, event) => {
+  interactionMode[key] = 'touch';
+  touchStartY[key] = event.touches[0].clientY;
+  dragOffset[key] = 0;
+};
+
+const onTouchMove = (key, event) => {
+  event.preventDefault();
+  dragOffset[key] = clampDragOffset(
+    key,
+    event.touches[0].clientY - touchStartY[key]
+  );
+};
+
+const onTouchEnd = key => snapToNearest(key);
+
+const visibleColumnKeys = computed(() =>
+  columns.value.filter(col => !isColumnHidden(col.key)).map(col => col.key)
+);
+
+const onKeyDown = (key, event) => {
+  const { key: pressed, shiftKey } = event;
+  if (pressed === 'ArrowUp' || pressed === 'ArrowDown') {
+    event.preventDefault();
+    selectIndex(
+      key,
+      (activeIndex[key] ?? 0) + (pressed === 'ArrowDown' ? 1 : -1)
+    );
+    return;
+  }
+  if (pressed === 'Tab') {
+    const keys = visibleColumnKeys.value;
+    const next = keys.indexOf(key) + (shiftKey ? -1 : 1);
+    if (next >= 0 && next < keys.length) {
+      event.preventDefault();
+      columnRefs[keys[next]]?.focus();
+    }
+  }
+};
+
+const syncAllColumns = () => {
+  columns.value.forEach(col => {
+    activeIndex[col.key] = getActiveIndex(col.key);
+  });
+};
+
+const formatTabs = [
+  { label: t('DATE_PICKER.FORMAT_24H'), value: H24 },
+  { label: t('DATE_PICKER.FORMAT_12H'), value: H12 },
+];
+const activeFormatTab = computed(() => (is24HourFormat.value ? 0 : 1));
+
+const onFormatChange = tab => {
+  is24HourFormat.value = tab.value === H24;
+  syncAllColumns();
+};
+
+watch(model, v => {
+  selectedTime.hour = v.hour;
+  selectedTime.minute = v.minute;
+  selectedTime.second = v.second ?? 0;
+  syncAllColumns();
+});
+
+onMounted(syncAllColumns);
+</script>
+
+<template>
+  <div class="relative flex flex-col items-center py-2 w-full">
+    <div class="mb-4">
+      <TabBar
+        :tabs="formatTabs"
+        :initial-active-tab="activeFormatTab"
+        @tab-changed="onFormatChange"
+      />
+    </div>
+    <div class="flex items-center z-[1] mb-1">
+      <template v-for="(col, colIdx) in columns" :key="`label-${col.key}`">
+        <span
+          class="text-center text-xs font-medium text-n-slate-11 transition-all duration-300 ease-in-out overflow-hidden"
+          :class="
+            isColumnHidden(col.key) ? 'w-0 opacity-0' : 'w-14 opacity-100'
+          "
+        >
+          {{ col.label }}
+        </span>
+        <span
+          v-if="colIdx < columns.length - 1"
+          class="text-lg font-520 text-transparent transition-all duration-300 ease-in-out overflow-hidden"
+          :class="
+            isColumnHidden(columns[colIdx + 1]?.key)
+              ? 'w-0 opacity-0'
+              : 'opacity-100'
+          "
+        >
+          {{ SEPARATOR }}
+        </span>
+      </template>
+    </div>
+    <div class="relative w-full">
+      <div
+        class="absolute inset-x-6 h-10 rounded-2xl bg-n-solid-active outline outline-1 -outline-offset-1 outline-n-weak pointer-events-none shadow-inner"
+        :style="{ top: `${CENTER_ROW * ITEM_HEIGHT}px` }"
+      />
+      <div class="flex items-center justify-center z-[1] relative">
+        <template v-for="(col, colIdx) in columns" :key="col.key">
+          <div
+            :ref="
+              el => {
+                if (el) columnRefs[col.key] = el;
+              }
+            "
+            :tabindex="isColumnHidden(col.key) ? -1 : 0"
+            class="time-wheel relative overflow-hidden transition-all duration-300 ease-in-out outline-none"
+            :class="
+              isColumnHidden(col.key) ? 'w-0 opacity-0' : 'w-14 opacity-100'
+            "
+            :style="{ height: `${VISIBLE_ROWS * ITEM_HEIGHT}px` }"
+            @wheel.prevent="onWheelScroll(col.key, $event)"
+            @touchstart="onTouchStart(col.key, $event)"
+            @touchmove.prevent="onTouchMove(col.key, $event)"
+            @touchend="onTouchEnd(col.key)"
+            @keydown="onKeyDown(col.key, $event)"
+            @focus="focusedColumn = col.key"
+            @blur="focusedColumn = null"
+          >
+            <div
+              class="flex flex-col items-center"
+              :class="{
+                'transition-transform duration-200 ease-out':
+                  !interactionMode[col.key],
+                'transition-transform duration-100 ease-out':
+                  interactionMode[col.key] === 'wheel',
+              }"
+              :style="{
+                transform: `translateY(${getColumnTranslateY(col.key)}px)`,
+              }"
+            >
+              <button
+                v-for="item in col.items"
+                :key="item.value"
+                :disabled="item.disabled"
+                tabindex="-1"
+                class="flex items-center justify-center w-14 shrink-0 text-base font-semibold transition-colors outline-none"
+                :style="{ height: `${ITEM_HEIGHT}px` }"
+                :class="[
+                  isItemSelected(col.key, item.value)
+                    ? 'text-n-slate-12'
+                    : 'text-n-slate-9',
+                  item.disabled
+                    ? 'opacity-20 cursor-not-allowed'
+                    : 'cursor-pointer',
+                  isItemSelected(col.key, item.value) &&
+                  focusedColumn === col.key
+                    ? 'outline outline-1 outline-n-brand -outline-offset-4 rounded-xl'
+                    : '',
+                ]"
+                @click="selectByValue(col.key, item.value)"
+              >
+                {{ item.label }}
+              </button>
+            </div>
+          </div>
+          <span
+            v-if="colIdx < columns.length - 1 && col.key !== SECOND"
+            class="text-lg font-520 text-n-slate-11"
+          >
+            {{ SEPARATOR }}
+          </span>
+        </template>
+      </div>
+    </div>
+  </div>
+</template>
+
+<style scoped>
+.time-wheel {
+  mask-image: linear-gradient(
+    to bottom,
+    transparent 0%,
+    rgba(0, 0, 0, 0.3) 15%,
+    rgba(0, 0, 0, 0.7) 30%,
+    black 40%,
+    black 60%,
+    rgba(0, 0, 0, 0.7) 70%,
+    rgba(0, 0, 0, 0.3) 85%,
+    transparent 100%
+  );
+  -webkit-mask-image: linear-gradient(
+    to bottom,
+    transparent 0%,
+    rgba(0, 0, 0, 0.3) 15%,
+    rgba(0, 0, 0, 0.7) 30%,
+    black 40%,
+    black 60%,
+    rgba(0, 0, 0, 0.7) 70%,
+    rgba(0, 0, 0, 0.3) 85%,
+    transparent 100%
+  );
+}
+</style>

app/javascript/dashboard/components-next/DatePicker/helpers/DatePickerHelper.js

@@ -81,6 +81,24 @@ export const CALENDAR_PERIODS = {
   YEAR: 'year',
 };
 
+export const TIME_COLUMNS = {
+  HOUR: 'hour',
+  HOUR_12: 'hour12',
+  MINUTE: 'minute',
+  SECOND: 'second',
+  PERIOD: 'period',
+};
+
+export const TIME_PERIODS = {
+  AM: 'AM',
+  PM: 'PM',
+};
+
+export const TIME_FORMATS = {
+  H24: '24h',
+  H12: '12h',
+};
+
 // Utility functions for date operations
 export const monthName = currentDate => format(currentDate, 'MMMM');
 export const yearName = currentDate => format(currentDate, 'yyyy');

app/javascript/dashboard/components-next/Editor/Editor.vue

@@ -28,7 +28,7 @@ const props = defineProps({
   medium: { type: String, default: '' },
 });
 
-const emit = defineEmits(['update:modelValue', 'executeCopilotAction']);
+const emit = defineEmits(['update:modelValue']);
 
 const slots = useSlots();
 
@@ -113,9 +113,6 @@ watch(
         @input="handleInput"
         @focus="handleFocus"
         @blur="handleBlur"
-        @execute-copilot-action="
-          (...args) => emit('executeCopilotAction', ...args)
-        "
       />
       <div
         v-if="showCharacterCount || slots.actions"

app/javascript/dashboard/components-next/HelpCenter/EmptyState/Portal/PortalEmptyState.vue

@@ -26,7 +26,6 @@ const onPortalCreate = ({ slug: portalSlug, locale }) => {
   <EmptyStateLayout
     :title="$t('HELP_CENTER.TITLE')"
     :subtitle="$t('HELP_CENTER.NEW_PAGE.DESCRIPTION')"
-    class="bg-n-surface-1"
   >
     <template #empty-state-item>
       <div class="grid grid-cols-2 gap-4 p-px">

app/javascript/dashboard/components-next/HelpCenter/Pages/ArticlePage/ArticleList.vue

@@ -58,22 +58,18 @@ const openArticle = id => {
   }
 };
 
-const onReorder = async reorderedGroup => {
-  try {
-    await store.dispatch('articles/reorder', {
-      reorderedGroup,
-      portalSlug: route.params.portalSlug,
-    });
-  } catch {
-    useAlert(t('HELP_CENTER.REORDER_ARTICLE.API.ERROR_MESSAGE'));
-  }
+const onReorder = reorderedGroup => {
+  store.dispatch('articles/reorder', {
+    reorderedGroup,
+    portalSlug: route.params.portalSlug,
+  });
 };
 
 const onDragEnd = () => {
-  // Collect and sort existing positions, falling back to index+1 for null/0 values
+  // Reuse existing positions to maintain order within the current group
   const sortedArticlePositions = localArticles.value
-    .map((article, index) => article.position || index + 1)
-    .sort((a, b) => a - b);
+    .map(article => article.position)
+    .sort((a, b) => a - b); // Use custom sort to handle numeric values correctly
 
   const orderedArticles = localArticles.value.map(article => article.id);
 

app/javascript/dashboard/components-next/HelpCenter/Pages/CategoryPage/CategoriesPage.vue

@@ -98,17 +98,6 @@ const handleAction = ({ action, id, category: categoryData }) => {
     deleteCategory(categoryData);
   }
 };
-
-const reorderCategories = async reorderedGroup => {
-  try {
-    await store.dispatch('categories/reorder', {
-      portalSlug: route.params.portalSlug,
-      reorderedGroup,
-    });
-  } catch {
-    useAlert(t('HELP_CENTER.REORDER_CATEGORY.API.ERROR_MESSAGE'));
-  }
-};
 </script>
 
 <template>
@@ -133,7 +122,6 @@ const reorderCategories = async reorderedGroup => {
         :categories="categories"
         @click="openCategoryArticles"
         @action="handleAction"
-        @reorder="reorderCategories"
       />
       <CategoryEmptyState
         v-else

app/javascript/dashboard/components-next/HelpCenter/Pages/CategoryPage/CategoryList.vue

@@ -1,22 +1,14 @@
 <script setup>
-import { computed, ref, watch } from 'vue';
-import Draggable from 'vuedraggable';
 import CategoryCard from 'dashboard/components-next/HelpCenter/CategoryCard/CategoryCard.vue';
 
-const props = defineProps({
+defineProps({
   categories: {
     type: Array,
     required: true,
   },
 });
 
-const emit = defineEmits(['click', 'action', 'reorder']);
-
-const localCategories = ref(props.categories);
-
-const dragEnabled = computed(() => {
-  return localCategories.value?.length > 1;
-});
+const emit = defineEmits(['click', 'action']);
 
 const handleClick = slug => {
   emit('click', slug);
@@ -25,57 +17,21 @@ const handleClick = slug => {
 const handleAction = ({ action, value, id }, category) => {
   emit('action', { action, value, id, category });
 };
-
-const onDragEnd = () => {
-  // Collect and sort existing positions, falling back to index+1 for null/0 values
-  const sortedPositions = localCategories.value
-    .map((category, index) => category.position || index + 1)
-    .sort((a, b) => a - b);
-
-  const reorderedGroup = localCategories.value.reduce(
-    (obj, category, index) => {
-      obj[category.id] = sortedPositions[index];
-      return obj;
-    },
-    {}
-  );
-
-  emit('reorder', reorderedGroup);
-};
-
-watch(
-  () => props.categories,
-  newCategories => {
-    localCategories.value = newCategories;
-  },
-  { deep: true }
-);
 </script>
 
 <template>
-  <Draggable
-    v-model="localCategories"
-    :disabled="!dragEnabled"
-    item-key="id"
-    tag="ul"
-    role="list"
-    class="grid w-full h-full grid-cols-1 gap-4 md:grid-cols-2"
-    @end="onDragEnd"
-  >
-    <template #item="{ element }">
-      <li class="list-none">
-        <CategoryCard
-          :id="element.id"
-          :title="element.name"
-          :icon="element.icon"
-          :description="element.description"
-          :articles-count="element.meta?.articles_count || 0"
-          :slug="element.slug"
-          :class="{ 'cursor-grab': dragEnabled }"
-          @click="handleClick(element.slug)"
-          @action="handleAction($event, element)"
-        />
-      </li>
-    </template>
-  </Draggable>
+  <ul role="list" class="grid w-full h-full grid-cols-1 gap-4 md:grid-cols-2">
+    <CategoryCard
+      v-for="category in categories"
+      :id="category.id"
+      :key="category.id"
+      :title="category.name"
+      :icon="category.icon"
+      :description="category.description"
+      :articles-count="category.meta.articles_count || 0"
+      :slug="category.slug"
+      @click="handleClick(category.slug)"
+      @action="handleAction($event, category)"
+    />
+  </ul>
 </template>

app/javascript/dashboard/components-next/NewConversation/ComposeConversation.vue

@@ -12,7 +12,7 @@ import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
 import { emitter } from 'shared/helpers/mitt';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import {
-  createContactSearcher,
+  searchContacts,
   createNewContact,
   fetchContactableInboxes,
   processContactableInboxes,
@@ -39,7 +39,6 @@ const props = defineProps({
 
 const emit = defineEmits(['close']);
 
-const searchContacts = createContactSearcher();
 const store = useStore();
 const { t } = useI18n();
 const { width: windowWidth } = useWindowSize();
@@ -108,17 +107,15 @@ const onContactSearch = debounce(
     isSearching.value = true;
     contacts.value = [];
     try {
-      const results = await searchContacts(query);
-      // null means the request was aborted (a newer search is in-flight),
-      if (results === null) return;
-      contacts.value = results;
+      contacts.value = await searchContacts(query);
       isSearching.value = false;
     } catch (error) {
-      isSearching.value = false;
       useAlert(t('COMPOSE_NEW_CONVERSATION.CONTACT_SEARCH.ERROR_MESSAGE'));
+    } finally {
+      isSearching.value = false;
     }
   },
-  400,
+  300,
   false
 );
 
@@ -141,7 +138,6 @@ const handleSelectedContact = async ({ value, action, ...rest }) => {
     contact = rest;
   }
   selectedContact.value = contact;
-  contacts.value = [];
   if (contact?.id) {
     isFetchingInboxes.value = true;
     try {
@@ -277,7 +273,7 @@ useKeyboardEvents(keyboardEvents);
       handleClickOutside,
       // Fixed and edge case https://github.com/chatwoot/chatwoot/issues/10785
       // This will prevent closing the compose conversation modal when the editor Create link popup is open
-      { ignore: ['dialog.ProseMirror-prompt-backdrop'] },
+      { ignore: ['div.ProseMirror-prompt'] },
     ]"
     class="relative"
     :class="{

app/javascript/dashboard/components-next/NewConversation/components/ComposeNewConversationForm.vue

@@ -15,9 +15,6 @@ import {
   prepareWhatsAppMessagePayload,
 } from 'dashboard/components-next/NewConversation/helpers/composeConversationHelper.js';
 
-import { useCopilotReply } from 'dashboard/composables/useCopilotReply';
-import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
-
 import ContactSelector from './ContactSelector.vue';
 import InboxSelector from './InboxSelector.vue';
 import EmailOptions from './EmailOptions.vue';
@@ -25,7 +22,6 @@ import MessageEditor from './MessageEditor.vue';
 import ActionButtons from './ActionButtons.vue';
 import InboxEmptyState from './InboxEmptyState.vue';
 import AttachmentPreviews from './AttachmentPreviews.vue';
-import CopilotReplyBottomPanel from 'dashboard/components/widgets/WootWriter/CopilotReplyBottomPanel.vue';
 
 const props = defineProps({
   contacts: { type: Array, default: () => [] },
@@ -46,7 +42,6 @@ const props = defineProps({
 
 const emit = defineEmits([
   'searchContacts',
-  'resetContactSearch',
   'discard',
   'updateSelectedContact',
   'updateTargetInbox',
@@ -56,8 +51,6 @@ const emit = defineEmits([
 
 const DEFAULT_FORMATTING = 'Context::Default';
 
-const copilot = useCopilotReply();
-
 const showContactsDropdown = ref(false);
 const showInboxesDropdown = ref(false);
 const showCcEmailsDropdown = ref(false);
@@ -164,7 +157,7 @@ const isAnyDropdownActive = computed(() => {
 });
 
 const handleContactSearch = value => {
-  showContactsDropdown.value = value.trim().length > 1;
+  showContactsDropdown.value = true;
   emit('searchContacts', value);
 };
 
@@ -179,16 +172,12 @@ const handleDropdownUpdate = (type, value) => {
 };
 
 const searchCcEmails = value => {
-  showBccEmailsDropdown.value = false;
-  emit('resetContactSearch');
-  showCcEmailsDropdown.value = value.trim().length >= 2;
+  showCcEmailsDropdown.value = true;
   emit('searchContacts', value);
 };
 
 const searchBccEmails = value => {
-  showCcEmailsDropdown.value = false;
-  emit('resetContactSearch');
-  showBccEmailsDropdown.value = value.trim().length >= 2;
+  showBccEmailsDropdown.value = true;
   emit('searchContacts', value);
 };
 
@@ -207,7 +196,6 @@ const stripMessageFormatting = channelType => {
 
 const handleInboxAction = ({ value, action, channelType, medium, ...rest }) => {
   v$.value.$reset();
-  copilot.reset(false);
 
   // Strip unsupported formatting when changing the target inbox
   if (channelType) {
@@ -234,7 +222,6 @@ const removeSignatureFromMessage = () => {
 
 const removeTargetInbox = value => {
   v$.value.$reset();
-  copilot.reset(false);
   removeSignatureFromMessage();
 
   stripMessageFormatting(DEFAULT_FORMATTING);
@@ -244,7 +231,6 @@ const removeTargetInbox = value => {
 };
 
 const clearSelectedContact = () => {
-  copilot.reset(false);
   removeSignatureFromMessage();
   emit('clearSelectedContact');
   state.message = '';
@@ -276,7 +262,6 @@ const handleAttachFile = files => {
 };
 
 const clearForm = () => {
-  copilot.reset(false);
   Object.assign(state, {
     message: '',
     subject: '',
@@ -339,24 +324,6 @@ const shouldShowMessageEditor = computed(() => {
     !inboxTypes.value.isTwilioWhatsapp
   );
 });
-
-const isCopilotActive = computed(() => copilot.isActive?.value ?? false);
-
-const onSubmitCopilotReply = () => {
-  const acceptedMessage = copilot.accept();
-  state.message = acceptedMessage;
-};
-
-useKeyboardEvents({
-  '$mod+Enter': {
-    action: () => {
-      if (isCopilotActive.value && !copilot.isButtonDisabled.value) {
-        onSubmitCopilotReply();
-      }
-    },
-    allowOnFocusedInput: true,
-  },
-});
 </script>
 
 <template>
@@ -387,7 +354,6 @@ useKeyboardEvents({
         :show-inboxes-dropdown="showInboxesDropdown"
         :contactable-inboxes-list="contactableInboxesList"
         :has-errors="validationStates.isInboxInvalid"
-        :is-fetching-inboxes="isFetchingInboxes"
         @update-inbox="removeTargetInbox"
         @toggle-dropdown="showInboxesDropdown = $event"
         @handle-inbox-action="handleInboxAction"
@@ -416,7 +382,6 @@ useKeyboardEvents({
         :has-errors="validationStates.isMessageInvalid"
         :channel-type="inboxChannelType"
         :medium="targetInbox?.medium || ''"
-        :copilot="copilot"
       />
 
       <AttachmentPreviews
@@ -426,15 +391,7 @@ useKeyboardEvents({
       />
     </div>
 
-    <CopilotReplyBottomPanel
-      v-if="isCopilotActive"
-      :is-generating-content="copilot.isButtonDisabled.value"
-      class="h-[3.25rem] !px-4 !py-2"
-      @submit="onSubmitCopilotReply"
-      @cancel="copilot.reset"
-    />
     <ActionButtons
-      v-else
       :attached-files="state.attachedFiles"
       :is-whatsapp-inbox="inboxTypes.isWhatsapp"
       :is-email-or-web-widget-inbox="inboxTypes.isEmailOrWebWidget"

app/javascript/dashboard/components-next/NewConversation/components/EmailOptions.vue

@@ -99,6 +99,7 @@ const inputClass = computed(() => {
           type="email"
           allow-create
           class="flex-1 min-h-7"
+          @focus="emit('updateDropdown', 'cc', true)"
           @input="emit('searchCcEmails', $event)"
           @on-click-outside="emit('updateDropdown', 'cc', false)"
           @update:model-value="handleCcUpdate"
@@ -132,6 +133,7 @@ const inputClass = computed(() => {
         allow-create
         class="flex-1 min-h-7"
         focus-on-mount
+        @focus="emit('updateDropdown', 'bcc', true)"
         @input="emit('searchBccEmails', $event)"
         @on-click-outside="emit('updateDropdown', 'bcc', false)"
         @update:model-value="handleBccUpdate"

app/javascript/dashboard/components-next/NewConversation/components/InboxEmptyState.vue

@@ -1,15 +1,9 @@
-<script setup>
-import { useI18n } from 'vue-i18n';
-
-const { t } = useI18n();
-</script>
-
 <template>
   <div
     class="flex items-center w-full px-4 py-3 dark:bg-n-amber-11/15 bg-n-amber-3"
   >
     <span class="text-sm dark:text-n-amber-11 text-n-amber-11">
-      {{ t('COMPOSE_NEW_CONVERSATION.FORM.NO_INBOX_ALERT') }}
+      {{ $t('COMPOSE_NEW_CONVERSATION.FORM.NO_INBOX_ALERT') }}
     </span>
   </div>
 </template>

app/javascript/dashboard/components-next/NewConversation/components/InboxSelector.vue

@@ -6,7 +6,6 @@ import { generateLabelForContactableInboxesList } from 'dashboard/components-nex
 
 import Button from 'dashboard/components-next/button/Button.vue';
 import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
-import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
 
 const props = defineProps({
   targetInbox: {
@@ -29,10 +28,6 @@ const props = defineProps({
     type: Boolean,
     default: false,
   },
-  isFetchingInboxes: {
-    type: Boolean,
-    default: false,
-  },
 });
 
 const emit = defineEmits([
@@ -76,9 +71,7 @@ const targetInboxLabel = computed(() => {
       v-on-click-outside="() => emit('toggleDropdown', false)"
       class="relative flex items-center h-7"
     >
-      <Spinner v-if="isFetchingInboxes" :size="16" />
       <Button
-        v-else
         :label="t('COMPOSE_NEW_CONVERSATION.FORM.INBOX_SELECTOR.BUTTON')"
         variant="link"
         size="sm"

app/javascript/dashboard/components-next/NewConversation/components/MessageEditor.vue

@@ -3,7 +3,6 @@ import { computed } from 'vue';
 import { useI18n } from 'vue-i18n';
 
 import Editor from 'dashboard/components-next/Editor/Editor.vue';
-import CopilotEditorSection from 'dashboard/components/widgets/conversation/CopilotEditorSection.vue';
 
 const props = defineProps({
   hasErrors: { type: Boolean, default: false },
@@ -11,7 +10,6 @@ const props = defineProps({
   messageSignature: { type: String, default: '' },
   channelType: { type: String, default: '' },
   medium: { type: String, default: '' },
-  copilot: { type: Object, default: null },
 });
 
 const editorKey = computed(() => `editor-${props.channelType}-${props.medium}`);
@@ -22,67 +20,29 @@ const modelValue = defineModel({
   type: String,
   default: '',
 });
-
-const isCopilotActive = computed(() => props.copilot?.isActive?.value ?? false);
-
-const executeCopilotAction = (action, data) => {
-  if (props.copilot) {
-    props.copilot.execute(action, data);
-  }
-};
 </script>
 
 <template>
-  <div class="flex-1 h-full px-4 py-4">
-    <Transition
-      mode="out-in"
-      enter-active-class="transition-all duration-300 ease-out"
-      enter-from-class="opacity-0 translate-y-2 scale-[0.98]"
-      enter-to-class="opacity-100 translate-y-0 scale-100"
-      leave-active-class="transition-all duration-200 ease-in"
-      leave-from-class="opacity-100 translate-y-0 scale-100"
-      leave-to-class="opacity-0 translate-y-2 scale-[0.98]"
-    >
-      <div
-        :key="copilot ? copilot.editorTransitionKey.value : 'rich'"
-        class="h-full"
-      >
-        <CopilotEditorSection
-          v-if="isCopilotActive"
-          :show-copilot-editor="copilot.showEditor.value"
-          :is-generating-content="copilot.isGenerating.value"
-          :generated-content="copilot.generatedContent.value"
-          class="!mb-0"
-          @focus="() => {}"
-          @blur="() => {}"
-          @clear-selection="() => {}"
-          @content-ready="copilot.setContentReady"
-          @send="copilot.sendFollowUp"
-        />
-        <Editor
-          v-else
-          v-model="modelValue"
-          :editor-key="editorKey"
-          :placeholder="
-            t('COMPOSE_NEW_CONVERSATION.FORM.MESSAGE_EDITOR.PLACEHOLDER')
-          "
-          class="[&>div]:!border-transparent [&>div]:px-0 [&>div]:py-0 [&>div]:!bg-transparent h-full [&_.ProseMirror-woot-style]:!max-h-[12.5rem] [&_.ProseMirror-woot-style]:!min-h-[12rem] [&_.ProseMirror-menubar]:!pt-0 [&_.mention--box]:-top-[7.5rem] [&_.mention--box]:bottom-[unset]"
-          :class="
-            hasErrors
-              ? '[&_.empty-node]:before:!text-n-ruby-9 [&_.empty-node]:dark:before:!text-n-ruby-9'
-              : ''
-          "
-          enable-variables
-          enable-captain-tools
-          :show-character-count="false"
-          :signature="messageSignature"
-          allow-signature
-          :send-with-signature="sendWithSignature"
-          :channel-type="channelType"
-          :medium="medium"
-          @execute-copilot-action="executeCopilotAction"
-        />
-      </div>
-    </Transition>
+  <div class="flex-1 h-full">
+    <Editor
+      v-model="modelValue"
+      :editor-key="editorKey"
+      :placeholder="
+        t('COMPOSE_NEW_CONVERSATION.FORM.MESSAGE_EDITOR.PLACEHOLDER')
+      "
+      class="[&>div]:!border-transparent [&>div]:px-4 [&>div]:py-4 [&>div]:!bg-transparent h-full [&_.ProseMirror-woot-style]:!max-h-[12.5rem] [&_.ProseMirror-woot-style]:!min-h-[10rem] [&_.ProseMirror-menubar]:!pt-0 [&_.mention--box]:-top-[7.5rem] [&_.mention--box]:bottom-[unset]"
+      :class="
+        hasErrors
+          ? '[&_.empty-node]:before:!text-n-ruby-9 [&_.empty-node]:dark:before:!text-n-ruby-9'
+          : ''
+      "
+      enable-variables
+      :show-character-count="false"
+      :signature="messageSignature"
+      allow-signature
+      :send-with-signature="sendWithSignature"
+      :channel-type="channelType"
+      :medium="medium"
+    />
   </div>
 </template>

app/javascript/dashboard/components-next/NewConversation/helpers/composeConversationHelper.js

@@ -177,42 +177,19 @@ export const prepareWhatsAppMessagePayload = ({
 };
 
 // API Calls
-const MIN_SEARCH_LENGTH = 2;
+export const searchContacts = async query => {
+  const trimmed = typeof query === 'string' ? query.trim() : '';
+  if (!trimmed) return [];
 
-export const createContactSearcher = () => {
-  let controller = null;
-
-  return async (query, { skipMinLength = false } = {}) => {
-    const trimmed = typeof query === 'string' ? query.trim() : '';
-
-    controller?.abort();
-
-    if (!trimmed || (!skipMinLength && trimmed.length < MIN_SEARCH_LENGTH))
-      return [];
-
-    controller = new AbortController();
-    const { signal } = controller;
-
-    try {
-      const {
-        data: { payload },
-      } = await ContactAPI.search(trimmed, 1, 'name', '', { signal });
-
-      const camelCasedPayload = camelcaseKeys(payload, { deep: true });
-      // Filter contacts that have either phone_number or email
-      const filteredPayload = camelCasedPayload?.filter(
-        contact => contact.phoneNumber || contact.email
-      );
-      return filteredPayload || [];
-    } catch (error) {
-      // Return null for aborted requests so callers can distinguish
-      // "request was cancelled" from "no results found"
-      if (error?.name === 'AbortError' || error?.name === 'CanceledError') {
-        return null;
-      }
-      throw error;
-    }
-  };
+  const {
+    data: { payload },
+  } = await ContactAPI.search(trimmed);
+  const camelCasedPayload = camelcaseKeys(payload, { deep: true });
+  // Filter contacts that have either phone_number or email
+  const filteredPayload = camelCasedPayload?.filter(
+    contact => contact.phoneNumber || contact.email
+  );
+  return filteredPayload || [];
 };
 
 export const createNewContact = async input => {

app/javascript/dashboard/components-next/NewConversation/helpers/specs/composeConversationHelper.spec.js

@@ -337,12 +337,7 @@ describe('composeConversationHelper', () => {
   });
 
   describe('API calls', () => {
-    describe('createContactSearcher', () => {
-      let searchContacts;
-      beforeEach(() => {
-        searchContacts = helpers.createContactSearcher();
-      });
-
+    describe('searchContacts', () => {
       it('searches contacts and returns camelCase results', async () => {
         const mockPayload = [
           {
@@ -358,7 +353,7 @@ describe('composeConversationHelper', () => {
           data: { payload: mockPayload },
         });
 
-        const result = await searchContacts('john');
+        const result = await helpers.searchContacts('john');
 
         expect(result).toEqual([
           {
@@ -370,56 +365,7 @@ describe('composeConversationHelper', () => {
           },
         ]);
 
-        expect(ContactAPI.search).toHaveBeenCalledWith(
-          'john',
-          1,
-          'name',
-          '',
-          expect.objectContaining({ signal: expect.any(AbortSignal) })
-        );
-      });
-
-      it('returns empty array for queries shorter than 2 characters', async () => {
-        const result = await searchContacts('j');
-        expect(result).toEqual([]);
-        expect(ContactAPI.search).not.toHaveBeenCalled();
-      });
-
-      it('returns empty array for empty or whitespace-only queries', async () => {
-        expect(await searchContacts('')).toEqual([]);
-        expect(await searchContacts('  ')).toEqual([]);
-        expect(await searchContacts(null)).toEqual([]);
-        expect(ContactAPI.search).not.toHaveBeenCalled();
-      });
-
-      it('aborts previous in-flight request when a new search starts', async () => {
-        const mockPayload = [
-          { id: 1, name: 'Result', email: 'r@test.com', phone_number: null },
-        ];
-
-        let resolveFirst;
-        const firstCall = new Promise(resolve => {
-          resolveFirst = resolve;
-        });
-        ContactAPI.search
-          .mockReturnValueOnce(firstCall)
-          .mockResolvedValueOnce({ data: { payload: mockPayload } });
-
-        // Start first search (will hang)
-        const first = searchContacts('alpha');
-        // Start second search (aborts first)
-        const second = searchContacts('beta');
-
-        // Resolve the first call with CanceledError (simulating axios abort)
-        const canceledError = new Error('canceled');
-        canceledError.name = 'CanceledError';
-        resolveFirst(Promise.reject(canceledError));
-
-        const [firstResult, secondResult] = await Promise.all([first, second]);
-        expect(firstResult).toBeNull();
-        expect(secondResult).toEqual([
-          { id: 1, name: 'Result', email: 'r@test.com', phoneNumber: null },
-        ]);
+        expect(ContactAPI.search).toHaveBeenCalledWith('john');
       });
 
       it('searches contacts and returns only contacts with email or phone number', async () => {
@@ -451,7 +397,7 @@ describe('composeConversationHelper', () => {
           data: { payload: mockPayload },
         });
 
-        const result = await searchContacts('john');
+        const result = await helpers.searchContacts('john');
 
         // Should only return contacts with either email or phone number
         expect(result).toEqual([
@@ -471,13 +417,7 @@ describe('composeConversationHelper', () => {
           },
         ]);
 
-        expect(ContactAPI.search).toHaveBeenCalledWith(
-          'john',
-          1,
-          'name',
-          '',
-          expect.objectContaining({ signal: expect.any(AbortSignal) })
-        );
+        expect(ContactAPI.search).toHaveBeenCalledWith('john');
       });
 
       it('handles empty search results', async () => {
@@ -485,7 +425,7 @@ describe('composeConversationHelper', () => {
           data: { payload: [] },
         });
 
-        const result = await searchContacts('nonexistent');
+        const result = await helpers.searchContacts('nonexistent');
         expect(result).toEqual([]);
       });
 
@@ -512,7 +452,7 @@ describe('composeConversationHelper', () => {
           data: { payload: mockPayload },
         });
 
-        const result = await searchContacts('test');
+        const result = await helpers.searchContacts('test');
 
         expect(result).toEqual([
           {
@@ -534,36 +474,6 @@ describe('composeConversationHelper', () => {
       });
     });
 
-    describe('createContactSearcher isolation', () => {
-      it('creates isolated searcher instances that do not cancel each other', async () => {
-        const searcherA = helpers.createContactSearcher();
-        const searcherB = helpers.createContactSearcher();
-
-        const payloadA = [
-          { id: 1, name: 'Alice', email: 'a@test.com', phone_number: null },
-        ];
-        const payloadB = [
-          { id: 2, name: 'Bob', email: 'b@test.com', phone_number: null },
-        ];
-
-        ContactAPI.search
-          .mockResolvedValueOnce({ data: { payload: payloadA } })
-          .mockResolvedValueOnce({ data: { payload: payloadB } });
-
-        const [resultA, resultB] = await Promise.all([
-          searcherA('alice'),
-          searcherB('bob'),
-        ]);
-
-        expect(resultA).toEqual([
-          { id: 1, name: 'Alice', email: 'a@test.com', phoneNumber: null },
-        ]);
-        expect(resultB).toEqual([
-          { id: 2, name: 'Bob', email: 'b@test.com', phoneNumber: null },
-        ]);
-      });
-    });
-
     describe('createNewContact', () => {
       it('creates new contact with capitalized name', async () => {
         const mockContact = { id: 1, name: 'John', email: 'john@example.com' };

app/javascript/dashboard/components-next/captain/assistant/AssistantPlayground.vue

@@ -18,18 +18,10 @@ const newMessage = ref('');
 const isLoading = ref(false);
 
 const formatMessagesForApi = () => {
-  return messages.value.map(message => {
-    const payload = {
-      role: message.sender,
-      content: message.content,
-    };
-
-    if (message.sender === 'assistant' && message.agentName) {
-      payload.agent_name = message.agentName;
-    }
-
-    return payload;
-  });
+  return messages.value.map(message => ({
+    role: message.sender,
+    content: message.content,
+  }));
 };
 
 const resetConversation = () => {
@@ -70,7 +62,6 @@ const sendMessage = async () => {
     messages.value.push({
       content: data.response,
       sender: 'assistant',
-      agentName: data.agent_name,
       timestamp: new Date().toISOString(),
     });
   } catch (error) {
@@ -80,12 +71,6 @@ const sendMessage = async () => {
     isLoading.value = false;
   }
 };
-
-const handleEnterKey = event => {
-  if (event.isComposing) return;
-  event.preventDefault();
-  sendMessage();
-};
 </script>
 
 <template>
@@ -119,7 +104,7 @@ const handleEnterKey = event => {
         v-model="newMessage"
         class="flex-1 bg-transparent border-none focus:outline-none text-sm mb-0 text-n-slate-12 placeholder:text-n-slate-10"
         :placeholder="t('CAPTAIN.PLAYGROUND.MESSAGE_PLACEHOLDER')"
-        @keydown.enter.exact="handleEnterKey"
+        @keyup.enter="sendMessage"
       />
       <NextButton
         ghost

app/javascript/dashboard/components-next/copilot/CopilotInput.vue

@@ -29,12 +29,6 @@ const handleInput = () => {
   nextTick(adjustHeight);
 };
 
-const handleEnterKey = event => {
-  if (event.isComposing) return;
-  event.preventDefault();
-  sendMessage();
-};
-
 onMounted(() => {
   nextTick(adjustHeight);
 });
@@ -49,7 +43,7 @@ onMounted(() => {
       class="w-full reset-base bg-n-alpha-3 ltr:pl-4 ltr:pr-12 rtl:pl-12 rtl:pr-4 py-3 text-sm border border-n-weak rounded-lg focus:outline-0 focus:outline-none focus:ring-2 focus:ring-n-blue-11 focus:border-n-blue-11 resize-none overflow-hidden max-h-[200px] mb-0 text-n-slate-12"
       rows="1"
       @input="handleInput"
-      @keydown.enter.exact="handleEnterKey"
+      @keydown.enter.exact.prevent="sendMessage"
     />
     <button
       class="absolute ltr:right-1 rtl:left-1 top-1/2 -translate-y-1/2 h-9 w-10 flex items-center justify-center text-n-slate-11 hover:text-n-blue-11"

app/javascript/dashboard/components-next/dialog/Dialog.vue

@@ -96,17 +96,6 @@ const close = () => {
   isOpen.value = false;
 };
 
-// Only close if the close event originated from this dialog,
-// not from a child dialog (e.g. ProseMirror prompt) bubbling up.
-const handleDialogClose = e => e.target === dialogRef.value && close();
-
-// Only close on click-outside if this dialog is the topmost one.
-// If another dialog (e.g. ProseMirror prompt) is open on top, ignore.
-const handleClickOutside = () => {
-  const dialogs = document.querySelectorAll('dialog[open]');
-  if (dialogs[dialogs.length - 1] === dialogRef.value) close();
-};
-
 const confirm = () => {
   emit('confirm');
 };
@@ -118,15 +107,15 @@ defineExpose({ open, close });
   <TeleportWithDirection to="body">
     <dialog
       ref="dialogRef"
-      class="w-full transition-all duration-300 ease-in-out shadow-xl rounded-xl"
+      class="w-full transition-all duration-300 ease-in-out shadow-xl rounded-xl focus-within:outline-none focus-within:outline-0"
       :class="[
         maxWidthClass,
         positionClass,
         overflowYAuto ? 'overflow-y-auto' : 'overflow-visible',
       ]"
-      @close.prevent="handleDialogClose"
+      @close="close"
     >
-      <OnClickOutside @trigger="handleClickOutside">
+      <OnClickOutside @trigger="close">
         <form
           ref="dialogContentRef"
           class="flex flex-col w-full h-auto gap-6 p-6 overflow-visible text-start align-middle transition-all duration-300 ease-in-out transform bg-n-alpha-3 backdrop-blur-[100px] shadow-xl rounded-xl"

app/javascript/dashboard/components-next/message/MessageMeta.vue

@@ -81,7 +81,6 @@ const isDelivered = computed(() => {
     isATwilioChannel.value ||
     isASmsInbox.value ||
     isAFacebookInbox.value ||
-    isAnInstagramChannel.value ||
     isATiktokChannel.value
   ) {
     return sourceId.value && status.value === MESSAGE_STATUS.DELIVERED;

app/javascript/dashboard/components-next/taginput/TagInput.vue

@@ -72,7 +72,7 @@ const isNewTagInValidType = computed(() =>
 
 const showInput = computed(() =>
   props.mode === MODE.SINGLE
-    ? !tags.value.length
+    ? isFocused.value && !tags.value.length
     : isFocused.value || !tags.value.length
 );
 

app/javascript/dashboard/components/CustomSnoozeModal.vue

@@ -1,77 +1,53 @@
-<script>
-import DatePicker from 'vue-datepicker-next';
-import NextButton from 'dashboard/components-next/button/Button.vue';
+<script setup>
+import { ref } from 'vue';
+import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
+import DatePicker from 'dashboard/components-next/DatePicker/DatePicker.vue';
 
-export default {
-  components: {
-    DatePicker,
-    NextButton,
-  },
-  emits: ['close', 'chooseTime'],
+const emit = defineEmits(['chooseTime', 'close']);
 
-  data() {
-    return {
-      snoozeTime: null,
-      lang: {
-        days: ['Sun', 'Mon', 'Tue', 'Wed', 'Thu', 'Fri', 'Sat'],
-        yearFormat: 'YYYY',
-        monthFormat: 'MMMM',
-      },
-    };
-  },
+const dialogRef = ref(null);
+const datePickerRef = ref(null);
+const today = new Date();
 
-  methods: {
-    onClose() {
-      this.$emit('close');
-    },
-    chooseTime() {
-      this.$emit('chooseTime', this.snoozeTime);
-    },
-    disabledDate(date) {
-      // Disable all the previous dates
-      const yesterday = new Date();
-      yesterday.setDate(yesterday.getDate() - 1);
-      return date < yesterday;
-    },
-    disabledTime(date) {
-      // Allow only time after 1 hour
-      const now = new Date();
-      now.setHours(now.getHours() + 1);
-      return date < now;
-    },
-  },
+const onApply = dateTime => {
+  dialogRef.value?.close();
+  emit('chooseTime', dateTime);
 };
+
+const onClear = () => {
+  dialogRef.value?.close();
+};
+
+const onDialogClose = () => {
+  datePickerRef.value?.resetState();
+  emit('close');
+};
+
+const open = () => {
+  dialogRef.value?.open();
+};
+
+const close = () => {
+  dialogRef.value?.close();
+};
+
+defineExpose({ open, close });
 </script>
 
 <template>
-  <div class="flex flex-col">
-    <woot-modal-header :header-title="$t('CONVERSATION.CUSTOM_SNOOZE.TITLE')" />
-    <form
-      class="modal-content w-full pt-2 px-5 pb-6"
-      @submit.prevent="chooseTime"
-    >
-      <DatePicker
-        v-model:value="snoozeTime"
-        type="datetime"
-        inline
-        input-class="mx-input "
-        :lang="lang"
-        :disabled-date="disabledDate"
-        :disabled-time="disabledTime"
-      />
-      <div class="flex flex-row justify-end w-full gap-2 px-0 py-2">
-        <NextButton
-          faded
-          slate
-          type="reset"
-          :label="$t('CONVERSATION.CUSTOM_SNOOZE.CANCEL')"
-          @click.prevent="onClose"
-        />
-        <NextButton
-          type="submit"
-          :label="$t('CONVERSATION.CUSTOM_SNOOZE.APPLY')"
-        />
-      </div>
-    </form>
-  </div>
+  <Dialog
+    ref="dialogRef"
+    :title="$t('CONVERSATION.CUSTOM_SNOOZE.TITLE')"
+    :show-confirm-button="false"
+    :show-cancel-button="false"
+    width="2xl"
+    @close="onDialogClose"
+  >
+    <DatePicker
+      ref="datePickerRef"
+      :min-date="today"
+      @apply="onApply"
+      @clear="onClear"
+    />
+  </Dialog>
 </template>

app/javascript/dashboard/components/index.js

@@ -17,7 +17,6 @@ import Modal from './Modal.vue';
 import Spinner from 'shared/components/Spinner.vue';
 import Tabs from './ui/Tabs/Tabs.vue';
 import TabsItem from './ui/Tabs/TabsItem.vue';
-import DatePicker from './ui/DatePicker/DatePicker.vue';
 
 const WootUIKit = {
   Code,
@@ -37,7 +36,6 @@ const WootUIKit = {
   Spinner,
   Tabs,
   TabsItem,
-  DatePicker,
   install(Vue) {
     const keys = Object.keys(this);
     keys.pop(); // remove 'install' from keys

app/javascript/dashboard/components/ui/DateRangePicker.vue

@@ -1,41 +0,0 @@
-<script>
-import DatePicker from 'vue-datepicker-next';
-export default {
-  components: { DatePicker },
-  props: {
-    confirmText: {
-      type: String,
-      default: '',
-    },
-    placeholder: {
-      type: String,
-      default: '',
-    },
-    value: {
-      type: Array,
-      default: () => [],
-    },
-  },
-  emits: ['change'],
-  methods: {
-    handleChange(value) {
-      this.$emit('change', value);
-    },
-  },
-};
-</script>
-
-<template>
-  <div class="date-picker">
-    <DatePicker
-      range
-      confirm
-      :clearable="false"
-      :editable="false"
-      :confirm-text="confirmText"
-      :placeholder="placeholder"
-      :value="value"
-      @change="handleChange"
-    />
-  </div>
-</template>

app/javascript/dashboard/components/ui/DateTimePicker.vue

@@ -1,48 +0,0 @@
-<script>
-import addDays from 'date-fns/addDays';
-import DatePicker from 'vue-datepicker-next';
-export default {
-  components: { DatePicker },
-  props: {
-    confirmText: {
-      type: String,
-      default: '',
-    },
-    placeholder: {
-      type: String,
-      default: '',
-    },
-    value: {
-      type: Date,
-      default: [],
-    },
-  },
-  emits: ['change'],
-
-  methods: {
-    handleChange(value) {
-      this.$emit('change', value);
-    },
-    disableBeforeToday(date) {
-      const yesterdayDate = addDays(new Date(), -1);
-      return date < yesterdayDate;
-    },
-  },
-};
-</script>
-
-<template>
-  <div class="date-picker">
-    <DatePicker
-      type="datetime"
-      confirm
-      :clearable="false"
-      :editable="false"
-      :confirm-text="confirmText"
-      :placeholder="placeholder"
-      :value="value"
-      :disabled-date="disableBeforeToday"
-      @change="handleChange"
-    />
-  </div>
-</template>

app/javascript/dashboard/components/widgets/WootWriter/CopilotEditor.vue

@@ -107,8 +107,7 @@ function onKeydown(view, event) {
   emit('keydown');
 
   // Handle Enter key to send message (Shift+Enter for new line)
-  // Skip if IME composition is active (CJK character confirmation)
-  if (event.key === 'Enter' && !event.shiftKey && !event.isComposing) {
+  if (event.key === 'Enter' && !event.shiftKey) {
     event.preventDefault();
     handleSubmit();
     return true; // Prevent ProseMirror's default Enter handling

app/javascript/dashboard/components/widgets/WootWriter/CopilotMenuBar.vue

@@ -10,23 +10,11 @@ import DropdownBody from 'next/dropdown-menu/base/DropdownBody.vue';
 
 import Icon from 'next/icon/Icon.vue';
 
-const props = defineProps({
+defineProps({
   hasSelection: {
     type: Boolean,
     default: false,
   },
-  isEditorMenuPopover: {
-    type: Boolean,
-    default: false,
-  },
-  editorContent: {
-    type: String,
-    default: undefined,
-  },
-  conversationId: {
-    type: Number,
-    default: null,
-  },
 });
 
 const emit = defineEmits(['executeCopilotAction']);
@@ -37,13 +25,6 @@ const { draftMessage } = useCaptain();
 
 const replyMode = useMapGetter('draftMessages/getReplyEditorMode');
 
-// When editorContent prop is passed, use it exclusively (even if empty)
-// This ensures each editor instance shows menu items based on its own content
-// Falls back to global draftMessage only when editorContent is not provided
-const effectiveContent = computed(() =>
-  props.editorContent !== undefined ? props.editorContent : draftMessage.value
-);
-
 // Selection-based menu items (when text is selected)
 const menuItems = computed(() => {
   const items = [];
@@ -61,9 +42,8 @@ const menuItems = computed(() => {
       icon: 'i-fluent-pen-sparkle-24-regular',
     });
   } else if (
-    props.conversationId &&
     replyMode.value === REPLY_EDITOR_MODES.REPLY &&
-    effectiveContent.value
+    draftMessage.value
   ) {
     items.push({
       label: t('INTEGRATION_SETTINGS.OPEN_AI.REPLY_OPTIONS.IMPROVE_REPLY'),
@@ -72,7 +52,7 @@ const menuItems = computed(() => {
     });
   }
 
-  if (effectiveContent.value) {
+  if (draftMessage.value) {
     items.push(
       {
         label: t(
@@ -125,7 +105,7 @@ const menuItems = computed(() => {
 
 const generalMenuItems = computed(() => {
   const items = [];
-  if (props.conversationId && replyMode.value === REPLY_EDITOR_MODES.REPLY) {
+  if (replyMode.value === REPLY_EDITOR_MODES.REPLY) {
     items.push({
       label: t('INTEGRATION_SETTINGS.OPEN_AI.REPLY_OPTIONS.SUGGESTION'),
       key: 'reply_suggestion',
@@ -133,10 +113,7 @@ const generalMenuItems = computed(() => {
     });
   }
 
-  if (
-    props.conversationId &&
-    (replyMode.value === REPLY_EDITOR_MODES.NOTE || true)
-  ) {
+  if (replyMode.value === REPLY_EDITOR_MODES.NOTE || true) {
     items.push({
       label: t('INTEGRATION_SETTINGS.OPEN_AI.REPLY_OPTIONS.SUMMARIZE'),
       key: 'summarize',
@@ -199,8 +176,8 @@ const handleSubMenuItemClick = (parentItem, subItem) => {
   <DropdownBody
     ref="menuRef"
     class="min-w-56 [&>ul]:gap-3 z-50 [&>ul]:px-4 [&>ul]:py-3.5"
-    :class="{ 'selection-menu': hasSelection && isEditorMenuPopover }"
-    :style="hasSelection && isEditorMenuPopover ? selectionMenuStyle : {}"
+    :class="{ 'selection-menu': hasSelection }"
+    :style="hasSelection ? selectionMenuStyle : {}"
   >
     <div v-if="menuItems.length > 0" class="flex flex-col items-start gap-2.5">
       <div

app/javascript/dashboard/components/widgets/WootWriter/Editor.vue

@@ -202,11 +202,6 @@ const editorRoot = useTemplateRef('editorRoot');
 const imageUpload = useTemplateRef('imageUpload');
 const editor = useTemplateRef('editor');
 
-const isEditorMenuPopover = computed(
-  () =>
-    editorRoot.value?.classList.contains('popover-prosemirror-menu') ?? false
-);
-
 const handleCopilotAction = actionKey => {
   if (actionKey === 'improve_selection' && editorView?.state) {
     const { from, to } = editorView.state.selection;
@@ -216,7 +211,7 @@ const handleCopilotAction = actionKey => {
       emit('executeCopilotAction', 'improve', selectedText);
     }
   } else {
-    emit('executeCopilotAction', actionKey, props.modelValue);
+    emit('executeCopilotAction', actionKey);
   }
 
   showSelectionMenu.value = false;
@@ -489,7 +484,6 @@ function setToolbarPosition() {
 function setMenubarPosition({ selection } = {}) {
   const wrapper = editorRoot.value;
   if (!selection || !wrapper) return;
-  if (!isEditorMenuPopover.value) return;
 
   const rect = wrapper.getBoundingClientRect();
   const isRtl = getComputedStyle(wrapper).direction === 'rtl';
@@ -872,12 +866,8 @@ useEmitter(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, insertContentIntoEditor);
       v-if="showSelectionMenu"
       v-on-click-outside="handleClickOutside"
       :has-selection="isTextSelected"
-      :is-editor-menu-popover="isEditorMenuPopover"
-      :editor-content="modelValue"
-      :conversation-id="conversationId"
       :show-selection-menu="showSelectionMenu"
       :show-general-menu="false"
-      class="copilot-editor-menu"
       @execute-copilot-action="handleCopilotAction"
     />
     <input
@@ -978,15 +968,11 @@ useEmitter(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, insertContentIntoEditor);
   @apply overflow-auto min-h-[5rem] max-h-[7.5rem];
 }
 
-.ProseMirror-prompt-backdrop::backdrop {
-  @apply bg-n-alpha-black1 backdrop-blur-[4px];
-}
-
 .ProseMirror-prompt {
-  @apply bg-n-alpha-3 border border-n-strong p-6 shadow-xl rounded-xl w-96 !important;
+  @apply z-[9999] bg-n-alpha-3 backdrop-blur-[100px] border border-n-strong p-6 shadow-xl rounded-xl;
 
   h5 {
-    @apply text-n-slate-12 mb-3;
+    @apply text-n-slate-12 mb-1.5;
   }
 
   .ProseMirror-prompt-buttons {
@@ -1040,17 +1026,6 @@ useEmitter(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, insertContentIntoEditor);
   @apply text-n-ruby-9 dark:text-n-ruby-9 font-normal text-sm pt-1 pb-0 px-0;
 }
 
-// Default copilot menu position (non-popover editors like components-next/Editor)
-// When popover-prosemirror-menu is NOT on the wrapper, anchor below the menubar
-:not(.popover-prosemirror-menu) > .copilot-editor-menu {
-  top: 1.5rem !important;
-
-  [dir='rtl'] & {
-    left: auto !important;
-    right: 0 !important;
-  }
-}
-
 // Float editor menu
 .popover-prosemirror-menu {
   position: relative;

app/javascript/dashboard/components/widgets/WootWriter/FullEditor.vue

@@ -326,4 +326,26 @@ export default {
   max-height: 7.5rem;
   overflow: auto;
 }
+
+.ProseMirror-prompt {
+  @apply z-[9999] bg-n-alpha-3 min-w-80 backdrop-blur-[100px] border border-n-strong p-6 shadow-xl rounded-xl;
+
+  h5 {
+    @apply text-n-slate-12 mb-1.5;
+  }
+
+  .ProseMirror-prompt-buttons {
+    button {
+      @apply h-8 px-3;
+
+      &[type='submit'] {
+        @apply bg-n-brand text-white hover:bg-n-brand/90;
+      }
+
+      &[type='button'] {
+        @apply bg-n-slate-9/10 text-n-slate-12 hover:bg-n-slate-9/20;
+      }
+    }
+  }
+}
 </style>

app/javascript/dashboard/components/widgets/WootWriter/ReplyTopPanel.vue

@@ -49,10 +49,6 @@ export default {
       type: Number,
       default: () => 0,
     },
-    editorContent: {
-      type: String,
-      default: undefined,
-    },
   },
   emits: ['setReplyMode', 'togglePopout', 'executeCopilotAction'],
   setup(props, { emit }) {
@@ -77,8 +73,8 @@ export default {
     const { captainTasksEnabled } = useCaptain();
     const showCopilotMenu = ref(false);
 
-    const handleCopilotAction = (actionKey, data) => {
-      emit('executeCopilotAction', actionKey, data || props.editorContent);
+    const handleCopilotAction = actionKey => {
+      emit('executeCopilotAction', actionKey);
       showCopilotMenu.value = false;
     };
 
@@ -178,8 +174,6 @@ export default {
           v-if="showCopilotMenu"
           v-on-click-outside="handleClickOutside"
           :has-selection="false"
-          :editor-content="editorContent"
-          :conversation-id="conversationId"
           class="ltr:right-0 rtl:left-0 bottom-full mb-2"
           @execute-copilot-action="handleCopilotAction"
         />

app/javascript/dashboard/components/widgets/conversation/CopilotEditorSection.vue

@@ -78,7 +78,7 @@ const onSend = () => {
     <div
       v-else-if="isGeneratingContent"
       key="loading-state"
-      class="bg-n-iris-5 rounded min-h-[4.75rem] w-full mb-4 p-4 flex items-start"
+      class="bg-n-iris-5 rounded min-h-16 w-full mb-4 p-4 flex items-start"
     >
       <div class="flex items-center gap-2">
         <CaptainLoader class="text-n-iris-10 size-4" />

app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue

@@ -162,8 +162,7 @@ export default {
         this.inReplyTo?.id &&
         !this.isPrivate &&
         this.inboxHasFeature(INBOX_FEATURES.REPLY_TO) &&
-        !this.is360DialogWhatsAppChannel &&
-        !this.copilot.isActive.value
+        !this.is360DialogWhatsAppChannel
       );
     },
     showWhatsappTemplates() {
@@ -1246,7 +1245,6 @@ export default {
       :is-editor-disabled="isEditorDisabled"
       :is-message-length-reaching-threshold="isMessageLengthReachingThreshold"
       :characters-remaining="charactersRemaining"
-      :editor-content="message"
       :popout-reply-box="popOutReplyBox"
       @set-reply-mode="setReplyMode"
       @toggle-popout="togglePopout"
@@ -1465,7 +1463,7 @@ export default {
 }
 
 .reply-box__top {
-  @apply relative py-0 px-3 -mt-px;
+  @apply relative py-0 px-4 -mt-px;
 }
 
 .emoji-dialog {

app/javascript/dashboard/components/widgets/conversation/ReplyToMessage.vue

@@ -14,7 +14,7 @@ const emit = defineEmits(['dismiss']);
 
 <template>
   <div
-    class="reply-editor bg-n-slate-9/10 rounded-md py-1 pl-2 pr-1 text-xs tracking-wide mt-2 flex items-center gap-1.5"
+    class="reply-editor bg-n-slate-9/10 rounded-md py-1 pl-2 pr-1 text-xs tracking-wide mt-2 flex items-center gap-1.5 -mx-2"
   >
     <fluent-icon class="flex-shrink-0 icon" icon="arrow-reply" size="14" />
     <div class="flex-grow gap-1 mt-px text-xs truncate">

app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/Index.vue

@@ -65,7 +65,6 @@ export default {
       showLabelActions: false,
       showTeamsList: false,
       popoverPositions: {},
-      showCustomTimeSnoozeModal: false,
     };
   },
   mounted() {
@@ -99,7 +98,7 @@ export default {
   methods: {
     onCmdSnoozeConversation(snoozeType) {
       if (snoozeType === wootConstants.SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME) {
-        this.showCustomTimeSnoozeModal = true;
+        this.$refs.snoozeModalRef?.open();
       } else if (typeof snoozeType === 'number') {
         this.updateConversations('snoozed', snoozeType);
       } else {
@@ -113,14 +112,10 @@ export default {
       this.updateConversations('resolved', null);
     },
     customSnoozeTime(customSnoozedTime) {
-      this.showCustomTimeSnoozeModal = false;
       if (customSnoozedTime) {
         this.updateConversations('snoozed', getUnixTime(customSnoozedTime));
       }
     },
-    hideCustomSnoozeModal() {
-      this.showCustomTimeSnoozeModal = false;
-    },
     selectAll(e) {
       this.$emit('selectAllConversations', e.target.checked);
     },
@@ -251,15 +246,7 @@ export default {
     <div v-if="allConversationsSelected" class="bulk-action__alert">
       {{ $t('BULK_ACTION.ALL_CONVERSATIONS_SELECTED_ALERT') }}
     </div>
-    <woot-modal
-      v-model:show="showCustomTimeSnoozeModal"
-      :on-close="hideCustomSnoozeModal"
-    >
-      <CustomSnoozeModal
-        @close="hideCustomSnoozeModal"
-        @choose-time="customSnoozeTime"
-      />
-    </woot-modal>
+    <CustomSnoozeModal ref="snoozeModalRef" @choose-time="customSnoozeTime" />
   </div>
 </template>
 

app/javascript/dashboard/composables/spec/useAutomation.spec.js

@@ -38,7 +38,7 @@ describe('useAutomation', () => {
     });
     useMapGetter.mockImplementation(getter => {
       const getterMap = {
-        'agents/getVerifiedAgents': agents,
+        'agents/getAgents': agents,
         'campaigns/getAllCampaigns': campaigns,
         'contacts/getContacts': contacts,
         'inboxes/getInboxes': inboxes,

app/javascript/dashboard/composables/spec/useMacros.spec.js

@@ -111,7 +111,7 @@ describe('useMacros', () => {
     useStoreGetters.mockReturnValue({
       'labels/getLabels': { value: mockLabels },
       'teams/getTeams': { value: mockTeams },
-      'agents/getVerifiedAgents': { value: mockAgents },
+      'agents/getAgents': { value: mockAgents },
     });
   });
 
@@ -167,7 +167,7 @@ describe('useMacros', () => {
     useStoreGetters.mockReturnValue({
       'labels/getLabels': { value: [] },
       'teams/getTeams': { value: [] },
-      'agents/getVerifiedAgents': { value: [] },
+      'agents/getAgents': { value: [] },
     });
 
     const { getMacroDropdownValues } = useMacros();

app/javascript/dashboard/composables/useAutomationValues.js

@@ -20,7 +20,7 @@ import {
 export default function useAutomationValues() {
   const getters = useStoreGetters();
   const { t } = useI18n();
-  const agents = useMapGetter('agents/getVerifiedAgents');
+  const agents = useMapGetter('agents/getAgents');
   const campaigns = useMapGetter('campaigns/getAllCampaigns');
   const contacts = useMapGetter('contacts/getContacts');
   const inboxes = useMapGetter('inboxes/getInboxes');

app/javascript/dashboard/composables/useMacros.js

@@ -13,7 +13,7 @@ export const useMacros = () => {
 
   const labels = computed(() => getters['labels/getLabels'].value);
   const teams = computed(() => getters['teams/getTeams'].value);
-  const agents = computed(() => getters['agents/getVerifiedAgents'].value);
+  const agents = computed(() => getters['agents/getAgents'].value);
 
   /**
    * Get dropdown values based on the specified type

app/javascript/dashboard/helper/AnalyticsHelper/events.js

@@ -119,10 +119,6 @@ export const COPILOT_EVENTS = Object.freeze({
   USE_CAPTAIN_RESPONSE: 'Copilot: Used captain response',
 });
 
-export const SNOOZE_EVENTS = Object.freeze({
-  NLP_SNOOZE_APPLIED: 'Applied snooze via text-to-date input',
-});
-
 export const GENERAL_EVENTS = Object.freeze({
   COMMAND_BAR: 'Used commandbar',
 });

app/javascript/dashboard/helper/snoozeDateParser/localization.js

@@ -93,23 +93,12 @@ const EN_DEFAULTS = {
     TWENTY: 'twenty',
     THIRTY: 'thirty',
   },
-  ORDINALS: {
-    FIRST: 'first',
-    SECOND: 'second',
-    THIRD: 'third',
-    FOURTH: 'fourth',
-    FIFTH: 'fifth',
-  },
   MERIDIEM: { AM: 'am', PM: 'pm' },
   HALF: 'half',
   NEXT: 'next',
   THIS: 'this',
   AT: 'at',
   IN: 'in',
-  OF: 'of',
-  AFTER: 'after',
-  WEEK: 'week',
-  DAY: 'day',
   FROM_NOW: 'from now',
   NEXT_YEAR: 'next year',
 };
@@ -132,13 +121,6 @@ const STRUCTURAL_WORDS = [
   'eod',
   'am',
   'pm',
-  'week',
-  'day',
-  'first',
-  'second',
-  'third',
-  'fourth',
-  'fifth',
 ];
 
 const ENGLISH_VOCAB = new Set([
@@ -152,6 +134,8 @@ const ENGLISH_VOCAB = new Set([
   ...EN_MONTHS_LIST,
   ...STRUCTURAL_WORDS,
 ]);
+const ENGLISH_VOCAB_LIST = [...ENGLISH_VOCAB];
+const hasVocabPrefix = w => ENGLISH_VOCAB_LIST.some(v => v.startsWith(w));
 
 // ─── Regex for token replacement ────────────────────────────────────────────
 
@@ -177,7 +161,6 @@ const CACHE_SECTIONS = [
   'RELATIVE',
   'TIME_OF_DAY',
   'WORD_NUMBERS',
-  'ORDINALS',
   'MERIDIEM',
 ];
 const SINGLE_KEYS = [
@@ -186,10 +169,6 @@ const SINGLE_KEYS = [
   'THIS',
   'AT',
   'IN',
-  'OF',
-  'AFTER',
-  'WEEK',
-  'DAY',
   'FROM_NOW',
   'NEXT_YEAR',
 ];
@@ -362,32 +341,25 @@ export const generateDateSuggestions = (
       ? buildReplacementPairs(translations, locale)
       : [];
 
-  // Try English parse first, then translated parse if we have locale pairs.
-  // This avoids the problem where a single overlapping word (e.g. "in" in German)
-  // would skip token translation entirely.
+  // Try English first — if user types English in a non-English locale, skip translation
   const directParse = parseDateFromText(stripped, referenceDate);
+  const looksEnglish =
+    directParse ||
+    stripped
+      .split(/\s+/)
+      .filter(w => !/^\d/.test(w))
+      .some(w => ENGLISH_VOCAB.has(w) || (w.length >= 2 && hasVocabPrefix(w)));
+  const useEnglish = !pairs.length || looksEnglish;
 
-  const translated = pairs.length ? replaceTokens(normalized, pairs) : null;
-  const translatedParse =
-    translated && translated !== stripped
-      ? parseDateFromText(translated, referenceDate)
-      : null;
-
-  // Prefer direct English parse; fall back to translated parse
-  const useTranslated = !directParse && !!translatedParse;
-  const englishInput = useTranslated ? translated : stripped;
+  const englishInput = useEnglish ? stripped : replaceTokens(normalized, pairs);
 
   const seen = new Set();
   const results = [];
 
-  const exact = directParse || translatedParse;
+  const exact = directParse || parseDateFromText(englishInput, referenceDate);
   if (exact) {
     seen.add(exact.unix);
-    const exactLabel =
-      useTranslated && pairs.length
-        ? reverseTokens(englishInput, pairs)
-        : englishInput;
-    results.push({ label: exactLabel, query: englishInput, ...exact });
+    results.push({ label: normalized, query: englishInput, ...exact });
   }
 
   buildSuggestionCandidates(englishInput).some(candidate => {
@@ -396,7 +368,7 @@ export const generateDateSuggestions = (
     if (result && !seen.has(result.unix)) {
       seen.add(result.unix);
       const label =
-        useTranslated && pairs.length
+        !useEnglish && pairs.length
           ? reverseTokens(candidate, pairs)
           : candidate;
       results.push({ label, query: candidate, ...result });

app/javascript/dashboard/helper/snoozeDateParser/parser.js

@@ -59,25 +59,6 @@ const UNIT_RE = `(${UNIT_NAMES})`;
 const TIME_SUFFIX_RE =
   '(?:\\s+(?:at\\s+)?(\\d{1,2}(?::\\d{2})?\\s*(?:am|pm|a\\.m\\.?|p\\.m\\.?)?|\\d{1,2}:\\d{2}))?';
 
-const ORDINAL_MAP = {
-  first: 1,
-  second: 2,
-  third: 3,
-  fourth: 4,
-  fifth: 5,
-  sixth: 6,
-  seventh: 7,
-  eighth: 8,
-  ninth: 9,
-  tenth: 10,
-};
-const parseOrdinal = str => {
-  if (ORDINAL_MAP[str]) return ORDINAL_MAP[str];
-  return parseInt(str.replace(/(?:st|nd|rd|th)$/, ''), 10) || null;
-};
-const ORDINAL_WORDS = Object.keys(ORDINAL_MAP).join('|');
-const ORDINAL_RE = `(\\d{1,2}(?:st|nd|rd|th)?|${ORDINAL_WORDS})`;
-
 // ─── Pre-compiled Regexes ───────────────────────────────────────────────────
 
 const HALF_UNIT_RE = /^(?:in\s+)?half\s+(?:an?\s+)?(hour|day|week|month|year)$/;
@@ -98,7 +79,7 @@ const RELATIVE_DAY_AT_TIME_RE = new RegExp(
     '(?:am|pm|a\\.m\\.?|p\\.m\\.?)?|\\d{1,2}:\\d{2})$'
 );
 const RELATIVE_DAY_SAME_TIME_RE = new RegExp(
-  `^(?:(${RELATIVE_DAYS})\\s+(?:same\\s+time|this\\s+time)|(?:same\\s+time|this\\s+time)\\s+(${RELATIVE_DAYS}))$`
+  `^(${RELATIVE_DAYS})\\s+(?:same\\s+time|this\\s+time)$`
 );
 const NEXT_UNIT_RE = new RegExp(
   `^next\\s+(hour|minute|week|month|year)${TIME_SUFFIX_RE}$`
@@ -147,10 +128,6 @@ const ABSOLUTE_DATE_REVERSED_RE = new RegExp(
     `(?:[,\\s]+(\\d{4}|next\\s+year))?${TIME_SUFFIX_RE}$`
 );
 const MONTH_YEAR_RE = new RegExp(`^(${MONTH_NAMES})\\s+(\\d{4})$`);
-// "april first week", "first week of april", "march 2nd day", "5th day of jan"
-const MONTH_ORDINAL_RE = new RegExp(
-  `^(?:(${MONTH_NAMES})\\s+${ORDINAL_RE}\\s+(week|day)|${ORDINAL_RE}\\s+(week|day)\\s+of\\s+(${MONTH_NAMES}))${TIME_SUFFIX_RE}$`
-);
 const DAY_AFTER_TOMORROW_RE = new RegExp(
   `^day\\s+after\\s+tomorrow${TIME_SUFFIX_RE}$`
 );
@@ -163,17 +140,7 @@ const DURATION_AT_TIME_RE = new RegExp(
     '(\\d{1,2}(?::\\d{2})?\\s*(?:am|pm|a\\.m\\.?|p\\.m\\.?)?)$'
 );
 const END_OF_RE = /^end\s+of\s+(?:the\s+)?(week|month|day)$/;
-const END_OF_NEXT_RE = /^end\s+of\s+(?:the\s+)?next\s+(week|month)$/;
-const START_OF_NEXT_RE =
-  /^(?:beginning|start)\s+of\s+(?:the\s+)?next\s+(week|month)$/;
 const LATER_TODAY_RE = /^later\s+(?:today|this\s+(?:afternoon|evening))$/;
-const EARLY_LATE_TOD_RE = new RegExp(
-  `^(early|late)\\s+(${TIME_OF_DAY_NAMES})$`
-);
-const ONE_AND_HALF_RE = new RegExp(
-  `^(?:in\\s+)?(?:one\\s+and\\s+(?:a\\s+)?half|an?\\s+hour\\s+and\\s+(?:a\\s+)?half)(?:\\s+${UNIT_RE})?$`
-);
-const NEXT_BUSINESS_DAY_RE = /^next\s+(?:business|working)\s+day$/;
 
 const TIME_SUFFIX_COMPILED = new RegExp(`${TIME_SUFFIX_RE}$`);
 const ISO_DATE_RE = new RegExp(
@@ -188,6 +155,7 @@ const DASH_DATE_RE = new RegExp(
 const DOT_DATE_RE = new RegExp(
   `^(\\d{1,2})\\.(\\d{1,2})\\.(\\d{4})${TIME_SUFFIX_COMPILED.source}`
 );
+const AMBIGUOUS_DATE_RES = [SLASH_DATE_RE, DASH_DATE_RE, DOT_DATE_RE];
 
 // ─── Pattern Matchers ───────────────────────────────────────────────────────
 
@@ -209,13 +177,6 @@ const matchDuration = (text, now) => {
       : null;
   }
 
-  // "one and a half hours", "an hour and a half"
-  const oneHalf = text.match(ONE_AND_HALF_RE);
-  if (oneHalf) {
-    const unit = UNIT_MAP[oneHalf[1]] || 'hours';
-    return addFractionalSafe(now, unit, 1.5);
-  }
-
   const compound = text.match(COMPOUND_DURATION_RE);
   if (compound) {
     const a1 = parseNumber(compound[1]);
@@ -321,7 +282,7 @@ const matchRelativeDay = (text, now) => {
 
   const sameTimeMatch = text.match(RELATIVE_DAY_SAME_TIME_RE);
   if (sameTimeMatch) {
-    const offset = RELATIVE_DAY_MAP[sameTimeMatch[1] || sameTimeMatch[2]];
+    const offset = RELATIVE_DAY_MAP[sameTimeMatch[1]];
     if (offset <= 0) return null;
     return applyTimeToDate(
       add(startOfDay(now), { days: offset }),
@@ -494,18 +455,6 @@ const matchTimeOfDay = (text, now) => {
     );
   }
 
-  // "early morning" → 7am, "late evening" → 21:00, "late night" → 23:00
-  const earlyLate = text.match(EARLY_LATE_TOD_RE);
-  if (earlyLate) {
-    const tod = TIME_OF_DAY_MAP[earlyLate[2]];
-    if (!tod) return null;
-    const shift = earlyLate[1] === 'early' ? -1 : 2;
-    return ensureFutureOrNextDay(
-      applyTimeToDate(now, tod.hours + shift, 0),
-      now
-    );
-  }
-
   const match = text.match(TOD_PLAIN_RE);
   if (!match) return null;
 
@@ -570,41 +519,6 @@ const matchNamedDate = (text, now) => {
     return isAfter(result, now) ? result : null;
   }
 
-  // "april first week", "first week of april", "march 2nd day", etc.
-  const mo = text.match(MONTH_ORDINAL_RE);
-  if (mo) {
-    // Groups: (1)month-A (2)ordinal-A (3)unit-A | (4)ordinal-B (5)unit-B (6)month-B (7)time
-    const monthIdx = MONTH_MAP[mo[1] || mo[6]];
-    const num = parseOrdinal(mo[2] || mo[4]);
-    const unit = mo[3] || mo[5];
-    const timeStr = mo[7];
-
-    if (!num || num < 1) return null;
-
-    if (unit === 'day') {
-      if (num > 31) return null;
-      return resolveAbsoluteDate(monthIdx, num, null, timeStr, now);
-    }
-
-    // unit === 'week'
-    if (num > 5) return null;
-    const weekStartDay = (num - 1) * 7 + 1;
-    let year = now.getFullYear();
-    if (
-      monthIdx < now.getMonth() ||
-      (monthIdx === now.getMonth() && now.getDate() > weekStartDay)
-    ) {
-      year += 1;
-    }
-    // Reject if weekStartDay overflows the month (e.g. feb fifth week = day 29 in non-leap)
-    const daysInMonth = new Date(year, monthIdx + 1, 0).getDate();
-    if (weekStartDay > daysInMonth) return null;
-    const d = new Date(year, monthIdx, weekStartDay);
-    if (!isValid(d)) return null;
-    const result = applyTimeOrDefault(d, timeStr);
-    return result && isAfter(result, now) ? result : null;
-  }
-
   return null;
 };
 
@@ -615,13 +529,11 @@ const buildDateWithOptionalTime = (year, month, day, timeStr) => {
   return applyTimeOrDefault(date, timeStr);
 };
 
-// When both values are ≤ 12 (ambiguous), dayFirst controls the fallback:
-//   dayFirst=false (slash M/D/Y) → month first
-//   dayFirst=true  (dash/dot D-M-Y, D.M.Y) → day first
-const disambiguateDayMonth = (a, b, dayFirst = false) => {
+// When both values are ≤ 12 (ambiguous), defaults to M/D (US format).
+const disambiguateDayMonth = (a, b) => {
   if (a > 12) return { day: a, month: b - 1 };
   if (b > 12) return { month: a - 1, day: b };
-  return dayFirst ? { day: a, month: b - 1 } : { month: a - 1, day: b };
+  return { month: a - 1, day: b };
 };
 
 /** Handle formal dates: "2025-01-15", "1/15/2025", "15.01.2025". */
@@ -640,20 +552,13 @@ const matchFormalDate = (text, now) => {
     );
   }
 
-  // Slash = M/D/Y (US), Dash/Dot = D-M-Y / D.M.Y (European)
-  const formats = [
-    { re: SLASH_DATE_RE, dayFirst: false },
-    { re: DASH_DATE_RE, dayFirst: true },
-    { re: DOT_DATE_RE, dayFirst: true },
-  ];
   let result = null;
-  formats.some(({ re, dayFirst }) => {
+  AMBIGUOUS_DATE_RES.some(re => {
     const m = text.match(re);
     if (!m) return false;
     const { month, day } = disambiguateDayMonth(
       parseInt(m[1], 10),
-      parseInt(m[2], 10),
-      dayFirst
+      parseInt(m[2], 10)
     );
     result = ensureFuture(
       buildDateWithOptionalTime(parseInt(m[3], 10), month, day, m[4])
@@ -683,41 +588,6 @@ const matchSpecial = (text, now) => {
     }
   }
 
-  // "end of next week", "end of next month"
-  const eofNext = text.match(END_OF_NEXT_RE);
-  if (eofNext) {
-    if (eofNext[1] === 'week') {
-      const nextWeekStart = startOfWeek(addWeeks(now, 1), { weekStartsOn: 1 });
-      return applyTimeToDate(add(nextWeekStart, { days: 4 }), 17, 0);
-    }
-    if (eofNext[1] === 'month') {
-      return applyTimeToDate(endOfMonth(add(now, { months: 1 })), 17, 0);
-    }
-  }
-
-  // "beginning of next week", "start of next month"
-  const sofNext = text.match(START_OF_NEXT_RE);
-  if (sofNext) {
-    if (sofNext[1] === 'week') {
-      return applyTimeToDate(
-        startOfWeek(addWeeks(now, 1), { weekStartsOn: 1 }),
-        9,
-        0
-      );
-    }
-    if (sofNext[1] === 'month') {
-      const nextMonth = new Date(now.getFullYear(), now.getMonth() + 1, 1);
-      return applyTimeToDate(nextMonth, 9, 0);
-    }
-  }
-
-  // "next business day", "next working day"
-  if (NEXT_BUSINESS_DAY_RE.test(text)) {
-    let d = add(startOfDay(now), { days: 1 });
-    while (isSaturday(d) || isSunday(d)) d = add(d, { days: 1 });
-    return applyTimeToDate(d, 9, 0);
-  }
-
   if (LATER_TODAY_RE.test(text)) return add(now, { hours: 3 });
 
   const weekendMatch = text.match(

app/javascript/dashboard/helper/snoozeDateParser/suggestions.js

@@ -34,7 +34,8 @@ const ALL_SUGGESTION_PHRASES = [
   'end of day',
   'end of week',
   'end of month',
-  ...['morning', 'afternoon', 'evening'].map(tod => `tomorrow ${tod}`),
+  ...TOD_NAMES.map(tod => `tomorrow ${tod}`),
+  ...TOD_NAMES.map(tod => `tomorrow at ${tod}`),
   ...FULL_WEEKDAYS.map(wd => `next ${wd}`),
   ...FULL_WEEKDAYS.map(wd => `this ${wd}`),
   ...FULL_WEEKDAYS.flatMap(wd => TOD_NAMES.map(tod => `${wd} ${tod}`)),
@@ -69,9 +70,8 @@ export const buildSuggestionCandidates = text => {
     const num = text.match(/^\d+(?:\.5)?/)[0];
     const candidates = SUGGESTION_UNITS.map(u => `${num} ${u}`);
     const trimmed = text.replace(/\s+/g, ' ').trim();
-    const spaced = trimmed.replace(/(\d)([a-z])/i, '$1 $2');
-    return spaced.length > num.length
-      ? candidates.filter(c => c.startsWith(spaced))
+    return trimmed.length > num.length
+      ? candidates.filter(c => c.startsWith(trimmed))
       : candidates;
   }