chore: add packages

feat: add linear
2024-04-30 09:13:36 +05:30 · 2024-04-29 13:27:18 +05:30
963 changed files with 6909 additions and 17487 deletions
@@ -1,9 +1,4 @@
-# Learn about the various environment variables at
-# https://www.chatwoot.com/docs/self-hosted/configuration/environment-variables/#rails-production-variables
-
 # Used to verify the integrity of signed cookies. so ensure a secure value is set
-# SECRET_KEY_BASE should be alphanumeric. Avoid special characters or symbols. 
-# Use `rake secret` to generate this variable
 SECRET_KEY_BASE=replace_with_lengthy_secure_hex

 # Replace with the URL you are planning to use for your app
@@ -28,9 +23,6 @@ FORCE_SSL=false
 ENABLE_ACCOUNT_SIGNUP=false

 # Redis config
-# specify the configs via single URL or individual variables
-# ref: https://www.iana.org/assignments/uri-schemes/prov/redis
-# You can also use the following format for the URL: redis://:password@host:port/db_number
 REDIS_URL=redis://redis:6379
 # If you are using docker-compose, set this variable's value to be any string,
 # which will be the password for the redis service running inside the docker-compose
@@ -189,6 +181,12 @@ ANDROID_SHA256_CERT_FINGERPRINT=AC:73:8E:DE:EB:56:EA:CC:10:87:02:A7:65:37:7B:38:
 # SENTRY_DSN=


+# MICROSOFT CLARITY
+# MS_CLARITY_TOKEN=xxxxxxxxx
+
+# GOOGLE_TAG_MANAGER
+# GOOGLE_TAG = GTM-XXXXXXX
+
 ## Scout
 ## https://scoutapm.com/docs/ruby/configuration
 # SCOUT_KEY=YOURKEY
@@ -4,7 +4,7 @@ ruby '3.2.2'

 ##-- base gems for rails --##
 gem 'rack-cors', '2.0.0', require: 'rack/cors'
-gem 'rails', '~> 7.0.8.4'
+gem 'rails', '~> 7.0.8.1'
 # Reduces boot times through caching; required in config/boot.rb
 gem 'bootsnap', require: false

@@ -61,7 +61,7 @@ gem 'redis-namespace'
 gem 'activerecord-import'

 ##--- gems for server & infra configuration ---##
-gem 'dotenv-rails', '>= 3.0.0'
+gem 'dotenv-rails'
 gem 'foreman'
 gem 'puma'
 gem 'webpacker'
@@ -71,13 +71,13 @@ gem 'barnes'
 ##--- gems for authentication & authorization ---##
 gem 'devise', '>= 4.9.4'
 gem 'devise-secure_password', git: 'https://github.com/chatwoot/devise-secure_password', branch: 'chatwoot'
-gem 'devise_token_auth', '>= 1.2.3'
+gem 'devise_token_auth'
 # authorization
 gem 'jwt'
 gem 'pundit'
 # super admin
 gem 'administrate', '>= 0.20.1'
-gem 'administrate-field-active_storage', '>= 1.0.3'
+gem 'administrate-field-active_storage', '>= 1.0.1'
 gem 'administrate-field-belongs_to_search', '>= 0.9.0'

 ##--- gems for pubsub service ---##
@@ -113,16 +113,16 @@ gem 'newrelic-sidekiq-metrics', '>= 1.6.2', require: false
 gem 'scout_apm', require: false
 gem 'sentry-rails', '>= 5.14.0', require: false
 gem 'sentry-ruby', require: false
-gem 'sentry-sidekiq', '>= 5.15.0', require: false
+gem 'sentry-sidekiq', '>= 5.14.0', require: false

 ##-- background job processing --##
-gem 'sidekiq', '>= 7.2.4'
+gem 'sidekiq', '>= 7.2.1'
 # We want cron jobs
 gem 'sidekiq-cron', '>= 1.12.0'

 ##-- Push notification service --##
 gem 'fcm'
-gem 'web-push', '>= 3.0.1'
+gem 'web-push'

 ##-- geocoding / parse location from ip --##
 # http://www.rubygeocoder.com/
@@ -166,7 +166,7 @@ gem 'audited', '~> 5.4', '>= 5.4.1'
 # need for google auth
 gem 'omniauth', '>= 2.1.2'
 gem 'omniauth-google-oauth2', '>= 1.1.2'
-gem 'omniauth-rails_csrf_protection', '~> 1.0', '>= 1.0.2'
+gem 'omniauth-rails_csrf_protection', '~> 1.0'

 ## Gems for reponse bot
 # adds cosine similarity to postgres using vector extension
@@ -228,7 +228,7 @@ group :development, :test do
  gem 'mock_redis'
  gem 'pry-rails'
  gem 'rspec_junit_formatter'
-  gem 'rspec-rails', '>= 6.0.3'
+  gem 'rspec-rails'
  gem 'rubocop', require: false
  gem 'rubocop-performance', require: false
  gem 'rubocop-rails', require: false
@@ -33,70 +33,70 @@ GIT
 GEM
  remote: https://rubygems.org/
  specs:
-    actioncable (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actioncable (7.0.8.1)
+      actionpack (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
      nio4r (~> 2.0)
      websocket-driver (>= 0.6.1)
-    actionmailbox (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activejob (= 7.0.8.4)
-      activerecord (= 7.0.8.4)
-      activestorage (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actionmailbox (7.0.8.1)
+      actionpack (= 7.0.8.1)
+      activejob (= 7.0.8.1)
+      activerecord (= 7.0.8.1)
+      activestorage (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
      mail (>= 2.7.1)
      net-imap
      net-pop
      net-smtp
-    actionmailer (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      actionview (= 7.0.8.4)
-      activejob (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actionmailer (7.0.8.1)
+      actionpack (= 7.0.8.1)
+      actionview (= 7.0.8.1)
+      activejob (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
      mail (~> 2.5, >= 2.5.4)
      net-imap
      net-pop
      net-smtp
      rails-dom-testing (~> 2.0)
-    actionpack (7.0.8.4)
-      actionview (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actionpack (7.0.8.1)
+      actionview (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
      rack (~> 2.0, >= 2.2.4)
      rack-test (>= 0.6.3)
      rails-dom-testing (~> 2.0)
      rails-html-sanitizer (~> 1.0, >= 1.2.0)
-    actiontext (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activerecord (= 7.0.8.4)
-      activestorage (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actiontext (7.0.8.1)
+      actionpack (= 7.0.8.1)
+      activerecord (= 7.0.8.1)
+      activestorage (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
      globalid (>= 0.6.0)
      nokogiri (>= 1.8.5)
-    actionview (7.0.8.4)
-      activesupport (= 7.0.8.4)
+    actionview (7.0.8.1)
+      activesupport (= 7.0.8.1)
      builder (~> 3.1)
      erubi (~> 1.4)
      rails-dom-testing (~> 2.0)
      rails-html-sanitizer (~> 1.1, >= 1.2.0)
    active_record_query_trace (1.8)
-    activejob (7.0.8.4)
-      activesupport (= 7.0.8.4)
+    activejob (7.0.8.1)
+      activesupport (= 7.0.8.1)
      globalid (>= 0.3.6)
-    activemodel (7.0.8.4)
-      activesupport (= 7.0.8.4)
-    activerecord (7.0.8.4)
-      activemodel (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    activemodel (7.0.8.1)
+      activesupport (= 7.0.8.1)
+    activerecord (7.0.8.1)
+      activemodel (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
    activerecord-import (1.4.1)
      activerecord (>= 4.2)
-    activestorage (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activejob (= 7.0.8.4)
-      activerecord (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    activestorage (7.0.8.1)
+      actionpack (= 7.0.8.1)
+      activejob (= 7.0.8.1)
+      activerecord (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
      marcel (~> 1.0)
      mini_mime (>= 1.1.0)
-    activesupport (7.0.8.4)
+    activesupport (7.0.8.1)
      concurrent-ruby (~> 1.0, >= 1.0.2)
      i18n (>= 1.6, < 2)
      minitest (>= 5.1)
@@ -113,7 +113,7 @@ GEM
      kaminari (~> 1.2.2)
      sassc-rails (~> 2.1)
      selectize-rails (~> 0.6)
-    administrate-field-active_storage (1.0.3)
+    administrate-field-active_storage (1.0.1)
      administrate (>= 0.2.2)
      rails (>= 7.0)
    administrate-field-belongs_to_search (0.9.0)
@@ -148,15 +148,14 @@ GEM
    barnes (0.0.9)
      multi_json (~> 1)
      statsd-ruby (~> 1.1)
-    base64 (0.2.0)
+    base64 (0.1.1)
    bcrypt (3.1.20)
-    bigdecimal (3.1.7)
    bindex (0.8.1)
    bootsnap (1.16.0)
      msgpack (~> 1.2)
    brakeman (5.4.1)
    browser (5.3.1)
-    builder (3.3.0)
+    builder (3.2.4)
    bullet (7.0.7)
      activesupport (>= 3.0.0)
      uniform_notifier (~> 1.11)
@@ -169,7 +168,7 @@ GEM
    climate_control (1.2.0)
    coderay (1.1.3)
    commonmarker (0.23.10)
-    concurrent-ruby (1.3.3)
+    concurrent-ruby (1.2.3)
    connection_pool (2.4.1)
    crack (0.4.5)
      rexml
@@ -200,20 +199,20 @@ GEM
      railties (>= 4.1.0)
      responders
      warden (~> 1.2.3)
-    devise_token_auth (1.2.3)
+    devise_token_auth (1.2.1)
      bcrypt (~> 3.0)
      devise (> 3.5.2, < 5)
-      rails (>= 4.2.0, < 7.2)
-    diff-lcs (1.5.1)
+      rails (>= 4.2.0, < 7.1)
+    diff-lcs (1.5.0)
    digest-crc (0.6.4)
      rake (>= 12.0.0, < 14.0.0)
    docile (1.4.0)
    domain_name (0.5.20190701)
      unf (>= 0.0.5, < 1.0.0)
-    dotenv (3.1.2)
-    dotenv-rails (3.1.2)
-      dotenv (= 3.1.2)
-      railties (>= 6.1)
+    dotenv (2.8.1)
+    dotenv-rails (2.8.1)
+      dotenv (= 2.8.1)
+      railties (>= 3.2)
    down (5.4.0)
      addressable (~> 2.8)
    ecma-re-validator (0.4.0)
@@ -355,6 +354,7 @@ GEM
    hana (1.3.7)
    hashdiff (1.0.1)
    hashie (5.0.0)
+    hkdf (1.0.0)
    http (5.1.1)
      addressable (~> 2.8)
      http-cookie (~> 1.0)
@@ -368,7 +368,7 @@ GEM
      mini_mime (>= 1.0.0)
      multi_xml (>= 0.5.2)
    httpclient (2.8.3)
-    i18n (1.14.5)
+    i18n (1.14.4)
      concurrent-ruby (~> 1.0)
    image_processing (1.12.2)
      mini_magick (>= 4.9.5, < 5)
@@ -447,20 +447,20 @@ GEM
      net-imap
      net-pop
      net-smtp
-    marcel (1.0.4)
+    marcel (1.0.2)
    maxminddb (0.1.22)
    memoist (0.16.2)
    meta_request (0.8.2)
      rack-contrib (>= 1.1, < 3)
      railties (>= 3.0.0, < 8)
-    method_source (1.1.0)
+    method_source (1.0.0)
    mime-types (3.4.1)
      mime-types-data (~> 3.2015)
    mime-types-data (3.2023.0218.1)
    mini_magick (4.12.0)
    mini_mime (1.1.5)
-    mini_portile2 (2.8.7)
-    minitest (5.23.1)
+    mini_portile2 (2.8.6)
+    minitest (5.22.3)
    mock_redis (0.36.0)
      ruby2_keywords
    msgpack (1.7.0)
@@ -473,7 +473,7 @@ GEM
      uri
    net-http-persistent (4.0.2)
      connection_pool (~> 2.2)
-    net-imap (0.4.12)
+    net-imap (0.4.9)
      date
      net-protocol
    net-pop (0.1.2)
@@ -488,15 +488,15 @@ GEM
      sidekiq
    newrelic_rpm (9.6.0)
      base64
-    nio4r (2.7.3)
-    nokogiri (1.16.5)
+    nio4r (2.7.0)
+    nokogiri (1.16.4)
      mini_portile2 (~> 2.8.2)
      racc (~> 1.4)
-    nokogiri (1.16.5-arm64-darwin)
+    nokogiri (1.16.4-arm64-darwin)
      racc (~> 1.4)
-    nokogiri (1.16.5-x86_64-darwin)
+    nokogiri (1.16.4-x86_64-darwin)
      racc (~> 1.4)
-    nokogiri (1.16.5-x86_64-linux)
+    nokogiri (1.16.4-x86_64-linux)
      racc (~> 1.4)
    oauth (1.1.0)
      oauth-tty (~> 1.0, >= 1.0.1)
@@ -523,10 +523,10 @@ GEM
    omniauth-oauth2 (1.8.0)
      oauth2 (>= 1.4, < 3)
      omniauth (~> 2.0)
-    omniauth-rails_csrf_protection (1.0.2)
+    omniauth-rails_csrf_protection (1.0.1)
      actionpack (>= 4.2)
      omniauth (~> 2.0)
-    openssl (3.2.0)
+    openssl (3.1.0)
    orm_adapter (0.5.0)
    os (1.1.4)
    parallel (1.23.0)
@@ -550,11 +550,11 @@ GEM
    pundit (2.3.0)
      activesupport (>= 3.0.0)
    raabro (1.4.0)
-    racc (1.8.0)
+    racc (1.7.3)
    rack (2.2.9)
    rack-attack (6.7.0)
      rack (>= 1.0, < 4)
-    rack-contrib (2.5.0)
+    rack-contrib (2.4.0)
      rack (< 4)
    rack-cors (2.0.0)
      rack (>= 2.0.0)
@@ -568,20 +568,20 @@ GEM
    rack-test (2.1.0)
      rack (>= 1.3)
    rack-timeout (0.6.3)
-    rails (7.0.8.4)
-      actioncable (= 7.0.8.4)
-      actionmailbox (= 7.0.8.4)
-      actionmailer (= 7.0.8.4)
-      actionpack (= 7.0.8.4)
-      actiontext (= 7.0.8.4)
-      actionview (= 7.0.8.4)
-      activejob (= 7.0.8.4)
-      activemodel (= 7.0.8.4)
-      activerecord (= 7.0.8.4)
-      activestorage (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    rails (7.0.8.1)
+      actioncable (= 7.0.8.1)
+      actionmailbox (= 7.0.8.1)
+      actionmailer (= 7.0.8.1)
+      actionpack (= 7.0.8.1)
+      actiontext (= 7.0.8.1)
+      actionview (= 7.0.8.1)
+      activejob (= 7.0.8.1)
+      activemodel (= 7.0.8.1)
+      activerecord (= 7.0.8.1)
+      activestorage (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
      bundler (>= 1.15.0)
-      railties (= 7.0.8.4)
+      railties (= 7.0.8.1)
    rails-dom-testing (2.2.0)
      activesupport (>= 5.0.0)
      minitest
@@ -589,9 +589,9 @@ GEM
    rails-html-sanitizer (1.6.0)
      loofah (~> 2.21)
      nokogiri (~> 1.14)
-    railties (7.0.8.4)
-      actionpack (= 7.0.8.4)
-      activesupport (= 7.0.8.4)
+    railties (7.0.8.1)
+      actionpack (= 7.0.8.1)
+      activesupport (= 7.0.8.1)
      method_source
      rake (>= 12.2)
      thor (~> 1.0)
@@ -603,7 +603,7 @@ GEM
      ffi (~> 1.0)
    redis (5.0.6)
      redis-client (>= 0.9.0)
-    redis-client (0.22.1)
+    redis-client (0.19.1)
      connection_pool
    redis-namespace (1.10.0)
      redis (>= 4)
@@ -627,25 +627,24 @@ GEM
    retriable (3.1.2)
    reverse_markdown (2.1.1)
      nokogiri
-    rexml (3.2.8)
-      strscan (>= 3.0.9)
-    rspec-core (3.13.0)
-      rspec-support (~> 3.13.0)
-    rspec-expectations (3.13.0)
+    rexml (3.2.5)
+    rspec-core (3.12.2)
+      rspec-support (~> 3.12.0)
+    rspec-expectations (3.12.3)
      diff-lcs (>= 1.2.0, < 2.0)
-      rspec-support (~> 3.13.0)
-    rspec-mocks (3.13.1)
+      rspec-support (~> 3.12.0)
+    rspec-mocks (3.12.5)
      diff-lcs (>= 1.2.0, < 2.0)
-      rspec-support (~> 3.13.0)
-    rspec-rails (6.1.2)
+      rspec-support (~> 3.12.0)
+    rspec-rails (6.0.2)
      actionpack (>= 6.1)
      activesupport (>= 6.1)
      railties (>= 6.1)
-      rspec-core (~> 3.13)
-      rspec-expectations (~> 3.13)
-      rspec-mocks (~> 3.13)
-      rspec-support (~> 3.13)
-    rspec-support (3.13.1)
+      rspec-core (~> 3.12)
+      rspec-expectations (~> 3.12)
+      rspec-mocks (~> 3.12)
+      rspec-support (~> 3.12)
+    rspec-support (3.12.0)
    rspec_junit_formatter (0.6.0)
      rspec-core (>= 2, < 4, != 2.12.0)
    rubocop (1.50.2)
@@ -703,19 +702,18 @@ GEM
      activesupport (>= 4)
    selectize-rails (0.12.6)
    semantic_range (3.0.0)
-    sentry-rails (5.17.3)
+    sentry-rails (5.14.0)
      railties (>= 5.0)
-      sentry-ruby (~> 5.17.3)
-    sentry-ruby (5.17.3)
-      bigdecimal
+      sentry-ruby (~> 5.14.0)
+    sentry-ruby (5.14.0)
      concurrent-ruby (~> 1.0, >= 1.0.2)
-    sentry-sidekiq (5.17.3)
-      sentry-ruby (~> 5.17.3)
+    sentry-sidekiq (5.14.0)
+      sentry-ruby (~> 5.14.0)
      sidekiq (>= 3.0)
    sexp_processor (4.17.0)
    shoulda-matchers (5.3.0)
      activesupport (>= 5.2.0)
-    sidekiq (7.2.4)
+    sidekiq (7.2.1)
      concurrent-ruby (< 2)
      connection_pool (>= 2.3.0)
      rack (>= 2.2.4)
@@ -758,7 +756,6 @@ GEM
    stackprof (0.2.25)
    statsd-ruby (1.5.0)
    stripe (8.5.0)
-    strscan (3.1.0)
    telephone_number (1.4.20)
    test-prof (1.2.1)
    thor (1.3.1)
@@ -799,7 +796,8 @@ GEM
      activemodel (>= 6.0.0)
      bindex (>= 0.4.0)
      railties (>= 6.0.0)
-    web-push (3.0.1)
+    web-push (3.0.0)
+      hkdf (~> 1.0)
      jwt (~> 2.0)
      openssl (~> 3.0)
    webmock (3.18.1)
@@ -819,7 +817,7 @@ GEM
    working_hours (1.4.1)
      activesupport (>= 3.2)
      tzinfo
-    zeitwerk (2.6.15)
+    zeitwerk (2.6.13)

 PLATFORMS
  arm64-darwin-20
@@ -837,7 +835,7 @@ DEPENDENCIES
  activerecord-import
  acts-as-taggable-on
  administrate (>= 0.20.1)
-  administrate-field-active_storage (>= 1.0.3)
+  administrate-field-active_storage (>= 1.0.1)
  administrate-field-belongs_to_search (>= 0.9.0)
  annotate
  attr_extras
@@ -860,8 +858,8 @@ DEPENDENCIES
  debug (~> 1.8)
  devise (>= 4.9.4)
  devise-secure_password!
-  devise_token_auth (>= 1.2.3)
-  dotenv-rails (>= 3.0.0)
+  devise_token_auth
+  dotenv-rails
  down
  elastic-apm
  email_reply_trimmer
@@ -904,7 +902,7 @@ DEPENDENCIES
  omniauth (>= 2.1.2)
  omniauth-google-oauth2 (>= 1.1.2)
  omniauth-oauth2
-  omniauth-rails_csrf_protection (~> 1.0, >= 1.0.2)
+  omniauth-rails_csrf_protection (~> 1.0)
  pg
  pg_search
  pgvector
@@ -916,13 +914,13 @@ DEPENDENCIES
  rack-cors (= 2.0.0)
  rack-mini-profiler (>= 3.2.0)
  rack-timeout
-  rails (~> 7.0.8.4)
+  rails (~> 7.0.8.1)
  redis
  redis-namespace
  responders (>= 3.1.1)
  rest-client
  reverse_markdown
-  rspec-rails (>= 6.0.3)
+  rspec-rails
  rspec_junit_formatter
  rubocop
  rubocop-performance
@@ -933,9 +931,9 @@ DEPENDENCIES
  seed_dump
  sentry-rails (>= 5.14.0)
  sentry-ruby
-  sentry-sidekiq (>= 5.15.0)
+  sentry-sidekiq (>= 5.14.0)
  shoulda-matchers
-  sidekiq (>= 7.2.4)
+  sidekiq (>= 7.2.1)
  sidekiq-cron (>= 1.12.0)
  simplecov (= 0.17.1)
  slack-ruby-client (~> 2.2.0)
@@ -953,7 +951,7 @@ DEPENDENCIES
  uglifier
  valid_email2
  web-console (>= 4.2.1)
-  web-push (>= 3.0.1)
+  web-push
  webmock
  webpacker
  wisper (= 2.0.0)
@@ -1 +1 @@
-3.9.0
+3.3.1
@@ -1 +1 @@
-2.8.0
+2.7.0
@@ -55,7 +55,7 @@
      "plan": "heroku-redis:mini"
    },
    {
-      "plan": "heroku-postgresql:essential-0"
+      "plan": "heroku-postgresql:mini"
    }
  ],
  "stack": "heroku-20",
@@ -19,9 +19,9 @@ class ContactInboxWithContactBuilder

    ActiveRecord::Base.transaction(requires_new: true) do
      build_contact_with_contact_inbox
+      update_contact_avatar(@contact) unless @contact.avatar.attached?
+      @contact_inbox
    end
-    update_contact_avatar(@contact) unless @contact.avatar.attached?
-    @contact_inbox
  end

  private
@@ -1,30 +0,0 @@
-class V2::Reports::Conversations::BaseReportBuilder
-  pattr_initialize :account, :params
-
-  private
-
-  AVG_METRICS = %w[avg_first_response_time avg_resolution_time reply_time].freeze
-  COUNT_METRICS = %w[
-    conversations_count
-    incoming_messages_count
-    outgoing_messages_count
-    resolutions_count
-    bot_resolutions_count
-    bot_handoffs_count
-  ].freeze
-
-  def builder_class(metric)
-    case metric
-    when *AVG_METRICS
-      V2::Reports::Timeseries::AverageReportBuilder
-    when *COUNT_METRICS
-      V2::Reports::Timeseries::CountReportBuilder
-    end
-  end
-
-  def log_invalid_metric
-    Rails.logger.error "ReportBuilder: Invalid metric - #{params[:metric]}"
-
-    {}
-  end
-end
@@ -1,30 +0,0 @@
-class V2::Reports::Conversations::MetricBuilder < V2::Reports::Conversations::BaseReportBuilder
-  def summary
-    {
-      conversations_count: count('conversations_count'),
-      incoming_messages_count: count('incoming_messages_count'),
-      outgoing_messages_count: count('outgoing_messages_count'),
-      avg_first_response_time: count('avg_first_response_time'),
-      avg_resolution_time: count('avg_resolution_time'),
-      resolutions_count: count('resolutions_count'),
-      reply_time: count('reply_time')
-    }
-  end
-
-  def bot_summary
-    {
-      bot_resolutions_count: count('bot_resolutions_count'),
-      bot_handoffs_count: count('bot_handoffs_count')
-    }
-  end
-
-  private
-
-  def count(metric)
-    builder_class(metric).new(account, builder_params(metric)).aggregate_value
-  end
-
-  def builder_params(metric)
-    params.merge({ metric: metric })
-  end
-end
@@ -1,21 +0,0 @@
-class V2::Reports::Conversations::ReportBuilder < V2::Reports::Conversations::BaseReportBuilder
-  def timeseries
-    perform_action(:timeseries)
-  end
-
-  def aggregate_value
-    perform_action(:aggregate_value)
-  end
-
-  private
-
-  def perform_action(method_name)
-    return builder.new(account, params).public_send(method_name) if builder.present?
-
-    log_invalid_metric
-  end
-
-  def builder
-    builder_class(params[:metric])
-  end
-end
@@ -1,48 +0,0 @@
-class V2::Reports::Timeseries::AverageReportBuilder < V2::Reports::Timeseries::BaseTimeseriesBuilder
-  def timeseries
-    grouped_average_time = reporting_events.average(average_value_key)
-    grouped_event_count = reporting_events.count
-    grouped_average_time.each_with_object([]) do |element, arr|
-      event_date, average_time = element
-      arr << {
-        value: average_time,
-        timestamp: event_date.in_time_zone(timezone).to_i,
-        count: grouped_event_count[event_date]
-      }
-    end
-  end
-
-  def aggregate_value
-    object_scope.average(average_value_key)
-  end
-
-  private
-
-  def event_name
-    metric_to_event_name = {
-      avg_first_response_time: :first_response,
-      avg_resolution_time: :conversation_resolved,
-      reply_time: :reply_time
-    }
-    metric_to_event_name[params[:metric].to_sym]
-  end
-
-  def object_scope
-    scope.reporting_events.where(name: event_name, created_at: range)
-  end
-
-  def reporting_events
-    @grouped_values = object_scope.group_by_period(
-      group_by,
-      :created_at,
-      default_value: 0,
-      range: range,
-      permit: %w[day week month year hour],
-      time_zone: timezone
-    )
-  end
-
-  def average_value_key
-    @average_value_key ||= params[:business_hours].present? ? :value_in_business_hours : :value
-  end
-end
@@ -1,46 +0,0 @@
-class V2::Reports::Timeseries::BaseTimeseriesBuilder
-  include TimezoneHelper
-  include DateRangeHelper
-  DEFAULT_GROUP_BY = 'day'.freeze
-
-  pattr_initialize :account, :params
-
-  def scope
-    case params[:type].to_sym
-    when :account
-      account
-    when :inbox
-      inbox
-    when :agent
-      user
-    when :label
-      label
-    when :team
-      team
-    end
-  end
-
-  def inbox
-    @inbox ||= account.inboxes.find(params[:id])
-  end
-
-  def user
-    @user ||= account.users.find(params[:id])
-  end
-
-  def label
-    @label ||= account.labels.find(params[:id])
-  end
-
-  def team
-    @team ||= account.teams.find(params[:id])
-  end
-
-  def group_by
-    @group_by ||= %w[day week month year hour].include?(params[:group_by]) ? params[:group_by] : DEFAULT_GROUP_BY
-  end
-
-  def timezone
-    @timezone ||= timezone_name_from_offset(params[:timezone_offset])
-  end
-end
@@ -1,71 +0,0 @@
-class V2::Reports::Timeseries::CountReportBuilder < V2::Reports::Timeseries::BaseTimeseriesBuilder
-  def timeseries
-    grouped_count.each_with_object([]) do |element, arr|
-      event_date, event_count = element
-
-      # The `event_date` is in Date format (without time), such as "Wed, 15 May 2024".
-      # We need a timestamp for the start of the day. However, we can't use `event_date.to_time.to_i`
-      # because it converts the date to 12:00 AM server timezone.
-      # The desired output should be 12:00 AM in the specified timezone.
-      arr << { value: event_count, timestamp: event_date.in_time_zone(timezone).to_i }
-    end
-  end
-
-  def aggregate_value
-    object_scope.count
-  end
-
-  private
-
-  def metric
-    @metric ||= params[:metric]
-  end
-
-  def object_scope
-    send("scope_for_#{metric}")
-  end
-
-  def scope_for_conversations_count
-    scope.conversations.where(account_id: account.id, created_at: range)
-  end
-
-  def scope_for_incoming_messages_count
-    scope.messages.where(account_id: account.id, created_at: range).incoming.unscope(:order)
-  end
-
-  def scope_for_outgoing_messages_count
-    scope.messages.where(account_id: account.id, created_at: range).outgoing.unscope(:order)
-  end
-
-  def scope_for_resolutions_count
-    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
-      name: :conversation_resolved,
-      conversations: { status: :resolved }, created_at: range
-    ).distinct
-  end
-
-  def scope_for_bot_resolutions_count
-    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
-      name: :conversation_bot_resolved,
-      conversations: { status: :resolved }, created_at: range
-    ).distinct
-  end
-
-  def scope_for_bot_handoffs_count
-    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
-      name: :conversation_bot_handoff,
-      created_at: range
-    ).distinct
-  end
-
-  def grouped_count
-    @grouped_values = object_scope.group_by_period(
-      group_by,
-      :created_at,
-      default_value: 0,
-      range: range,
-      permit: %w[day week month year hour],
-      time_zone: timezone
-    ).count
-  end
-end
@@ -21,6 +21,6 @@ class Api::V1::Accounts::BulkActionsController < Api::V1::Accounts::BaseControll
  end

  def permitted_params
-    params.permit(:type, :snoozed_until, ids: [], fields: [:status, :assignee_id, :team_id], labels: [add: [], remove: []])
+    params.permit(:type, ids: [], fields: [:status, :assignee_id, :team_id], labels: [add: [], remove: []])
  end
 end
@@ -46,8 +46,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController

  def export
    column_names = params['column_names']
-    filter_params = { :payload => params.permit!['payload'], :label => params.permit!['label'] }
-    Account::ContactsExportJob.perform_later(Current.account.id, Current.user.id, column_names, filter_params)
+    Account::ContactsExportJob.perform_later(Current.account.id, column_names, Current.user.email)
    head :ok, message: I18n.t('errors.contacts.export.success')
  end

@@ -62,7 +61,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
  def show; end

  def filter
-    result = ::Contacts::FilterService.new(Current.account, Current.user, params.permit!).perform
+    result = ::Contacts::FilterService.new(params.permit!, current_user).perform
    contacts = result[:contacts]
    @contacts_count = result[:count]
    @contacts = fetch_contacts(contacts)
@@ -1,28 +0,0 @@
-class Api::V1::Accounts::Conversations::DraftMessagesController < Api::V1::Accounts::Conversations::BaseController
-  def show
-    render json: { has_draft: false } and return unless Redis::Alfred.exists?(draft_redis_key)
-
-    draft_message = Redis::Alfred.get(draft_redis_key)
-    render json: { has_draft: true, message: draft_message }
-  end
-
-  def update
-    Redis::Alfred.set(draft_redis_key, draft_message_params)
-    head :ok
-  end
-
-  def destroy
-    Redis::Alfred.delete(draft_redis_key)
-    head :ok
-  end
-
-  private
-
-  def draft_redis_key
-    format(Redis::Alfred::CONVERSATION_DRAFT_MESSAGE, id: @conversation.id)
-  end
-
-  def draft_message_params
-    params.dig(:draft_message, :message) || ''
-  end
-end
@@ -1,32 +0,0 @@
-class Api::V1::Accounts::Google::AuthorizationsController < Api::V1::Accounts::BaseController
-  include GoogleConcern
-  before_action :check_authorization
-
-  def create
-    email = params[:authorization][:email]
-    redirect_url = google_client.auth_code.authorize_url(
-      {
-        redirect_uri: "#{base_url}/google/callback",
-        scope: 'email profile https://mail.google.com/',
-        response_type: 'code',
-        prompt: 'consent', # the oauth flow does not return a refresh token, this is supposed to fix it
-        access_type: 'offline', # the default is 'online'
-        client_id: GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_ID', nil)
-      }
-    )
-
-    if redirect_url
-      cache_key = "google::#{email.downcase}"
-      ::Redis::Alfred.setex(cache_key, Current.account.id, 5.minutes)
-      render json: { success: true, url: redirect_url }
-    else
-      render json: { success: false }, status: :unprocessable_entity
-    end
-  end
-
-  private
-
-  def check_authorization
-    raise Pundit::NotAuthorizedError unless Current.account_user.administrator?
-  end
-end
@@ -1,93 +0,0 @@
-class Api::V1::Accounts::Integrations::LinearController < Api::V1::Accounts::BaseController
-  before_action :fetch_conversation, only: [:link_issue, :linked_issues]
-
-  def teams
-    teams = linear_processor_service.teams
-    if teams[:error]
-      render json: { error: teams[:error] }, status: :unprocessable_entity
-    else
-      render json: teams[:data], status: :ok
-    end
-  end
-
-  def team_entities
-    team_id = permitted_params[:team_id]
-    team_entities = linear_processor_service.team_entities(team_id)
-    if team_entities[:error]
-      render json: { error: team_entities[:error] }, status: :unprocessable_entity
-    else
-      render json: team_entities[:data], status: :ok
-    end
-  end
-
-  def create_issue
-    issue = linear_processor_service.create_issue(permitted_params)
-    if issue[:error]
-      render json: { error: issue[:error] }, status: :unprocessable_entity
-    else
-      render json: issue[:data], status: :ok
-    end
-  end
-
-  def link_issue
-    issue_id = permitted_params[:issue_id]
-    title = permitted_params[:title]
-    issue = linear_processor_service.link_issue(conversation_link, issue_id, title)
-    if issue[:error]
-      render json: { error: issue[:error] }, status: :unprocessable_entity
-    else
-      render json: issue[:data], status: :ok
-    end
-  end
-
-  def unlink_issue
-    link_id = permitted_params[:link_id]
-    issue = linear_processor_service.unlink_issue(link_id)
-
-    if issue[:error]
-      render json: { error: issue[:error] }, status: :unprocessable_entity
-    else
-      render json: issue[:data], status: :ok
-    end
-  end
-
-  def linked_issues
-    issues = linear_processor_service.linked_issues(conversation_link)
-
-    if issues[:error]
-      render json: { error: issues[:error] }, status: :unprocessable_entity
-    else
-      render json: issues[:data], status: :ok
-    end
-  end
-
-  def search_issue
-    render json: { error: 'Specify search string with parameter q' }, status: :unprocessable_entity if params[:q].blank? && return
-
-    term = params[:q]
-    issues = linear_processor_service.search_issue(term)
-    if issues[:error]
-      render json: { error: issues[:error] }, status: :unprocessable_entity
-    else
-      render json: issues[:data], status: :ok
-    end
-  end
-
-  private
-
-  def conversation_link
-    "#{ENV.fetch('FRONTEND_URL', nil)}/app/accounts/#{Current.account.id}/conversations/#{@conversation.display_id}"
-  end
-
-  def fetch_conversation
-    @conversation = Current.account.conversations.find_by!(display_id: permitted_params[:conversation_id])
-  end
-
-  def linear_processor_service
-    Integrations::Linear::ProcessorService.new(account: Current.account)
-  end
-
-  def permitted_params
-    params.permit(:team_id, :project_id, :conversation_id, :issue_id, :link_id, :title, :description, :assignee_id, :priority, label_ids: [])
-  end
-end
@@ -12,8 +12,8 @@ class Api::V1::Accounts::Microsoft::AuthorizationsController < Api::V1::Accounts
      }
    )
    if redirect_url
-      cache_key = "microsoft::#{email.downcase}"
-      ::Redis::Alfred.setex(cache_key, Current.account.id, 5.minutes)
+      email = email.downcase
+      ::Redis::Alfred.setex(email, Current.account.id, 5.minutes)
      render json: { success: true, url: redirect_url }
    else
      render json: { success: false }, status: :unprocessable_entity
@@ -5,17 +5,19 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
  before_action :check_authorization

  def index
-    builder = V2::Reports::Conversations::ReportBuilder.new(Current.account, report_params)
-    data = builder.timeseries
+    builder = V2::ReportBuilder.new(Current.account, report_params)
+    data = builder.build
    render json: data
  end

  def summary
-    render json: build_summary(:summary)
+    render json: summary_metrics
  end

  def bot_summary
-    render json: build_summary(:bot_summary)
+    summary = V2::ReportBuilder.new(Current.account, current_summary_params).bot_summary
+    summary[:previous] = V2::ReportBuilder.new(Current.account, previous_summary_params).bot_summary
+    render json: summary
  end

  def agents
@@ -124,11 +126,10 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
    }
  end

-  def build_summary(method)
-    builder = V2::Reports::Conversations::MetricBuilder
-    current_summary = builder.new(Current.account, current_summary_params).send(method)
-    previous_summary = builder.new(Current.account, previous_summary_params).send(method)
-    current_summary.merge(previous: previous_summary)
+  def summary_metrics
+    summary = V2::ReportBuilder.new(Current.account, current_summary_params).summary
+    summary[:previous] = V2::ReportBuilder.new(Current.account, previous_summary_params).summary
+    summary
  end

  def conversation_metrics
@@ -1,20 +0,0 @@
-module GoogleConcern
-  extend ActiveSupport::Concern
-
-  def google_client
-    app_id = GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_ID', nil)
-    app_secret = GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_SECRET', nil)
-
-    ::OAuth2::Client.new(app_id, app_secret, {
-                           site: 'https://oauth2.googleapis.com',
-                           authorize_url: 'https://accounts.google.com/o/oauth2/auth',
-                           token_url: 'https://accounts.google.com/o/oauth2/token'
-                         })
-  end
-
-  private
-
-  def base_url
-    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
-  end
-end
@@ -2,10 +2,7 @@ module MicrosoftConcern
  extend ActiveSupport::Concern

  def microsoft_client
-    app_id = GlobalConfigService.load('AZURE_APP_ID', nil)
-    app_secret = GlobalConfigService.load('AZURE_APP_SECRET', nil)
-
-    ::OAuth2::Client.new(app_id, app_secret,
+    ::OAuth2::Client.new(ENV.fetch('AZURE_APP_ID', nil), ENV.fetch('AZURE_APP_SECRET', nil),
                         {
                           site: 'https://login.microsoftonline.com',
                           authorize_url: 'https://login.microsoftonline.com/common/oauth2/v2.0/authorize',
@@ -15,6 +12,10 @@ module MicrosoftConcern

  private

+  def parsed_body
+    @parsed_body ||= Rack::Utils.parse_nested_query(@response.raw_response.body)
+  end
+
  def base_url
    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
  end
@@ -3,7 +3,6 @@ class DashboardController < ActionController::Base

  before_action :set_application_pack
  before_action :set_global_config
-  before_action :set_dashboard_scripts
  around_action :switch_locale
  before_action :ensure_installation_onboarding, only: [:index]
  before_action :render_hc_if_custom_domain, only: [:index]
@@ -36,10 +35,6 @@ class DashboardController < ActionController::Base
    ).merge(app_config)
  end

-  def set_dashboard_scripts
-    @dashboard_scripts = GlobalConfig.get_value('DASHBOARD_SCRIPTS')
-  end
-
  def ensure_installation_onboarding
    redirect_to '/installation/onboarding' if ::Redis::Alfred.get(::Redis::Alfred::CHATWOOT_INSTALLATION_ONBOARDING)
  end
@@ -63,7 +58,7 @@ class DashboardController < ActionController::Base
      FB_APP_ID: GlobalConfigService.load('FB_APP_ID', ''),
      FACEBOOK_API_VERSION: GlobalConfigService.load('FACEBOOK_API_VERSION', 'v17.0'),
      IS_ENTERPRISE: ChatwootApp.enterprise?,
-      AZURE_APP_ID: GlobalConfigService.load('AZURE_APP_ID', ''),
+      AZURE_APP_ID: ENV.fetch('AZURE_APP_ID', ''),
      GIT_SHA: GIT_HASH
    }
  end
@@ -1,18 +0,0 @@
-class Google::CallbacksController < OauthCallbackController
-  include GoogleConcern
-
-  private
-
-  def provider_name
-    'google'
-  end
-
-  def imap_address
-    'imap.gmail.com'
-  end
-
-  def oauth_client
-    # from GoogleConcern
-    google_client
-  end
-end
@@ -1,17 +1,77 @@
-class Microsoft::CallbacksController < OauthCallbackController
+class Microsoft::CallbacksController < ApplicationController
  include MicrosoftConcern

+  def show
+    @response = microsoft_client.auth_code.get_token(
+      oauth_code,
+      redirect_uri: "#{base_url}/microsoft/callback"
+    )
+
+    inbox = find_or_create_inbox
+    ::Redis::Alfred.delete(users_data['email'].downcase)
+    redirect_to app_microsoft_inbox_agents_url(account_id: account.id, inbox_id: inbox.id)
+  rescue StandardError => e
+    ChatwootExceptionTracker.new(e).capture_exception
+    redirect_to '/'
+  end
+
  private

-  def oauth_client
-    microsoft_client
+  def oauth_code
+    params[:code]
  end

-  def provider_name
-    'microsoft'
+  def users_data
+    decoded_token = JWT.decode parsed_body[:id_token], nil, false
+    decoded_token[0]
  end

-  def imap_address
-    'outlook.office365.com'
+  def parsed_body
+    @parsed_body ||= @response.response.parsed
+  end
+
+  def account_id
+    ::Redis::Alfred.get(users_data['email'].downcase)
+  end
+
+  def account
+    @account ||= Account.find(account_id)
+  end
+
+  def find_or_create_inbox
+    channel_email = Channel::Email.find_by(email: users_data['email'], account: account)
+    channel_email ||= create_microsoft_channel_with_inbox
+    update_microsoft_channel(channel_email)
+    channel_email.inbox
+  end
+
+  # Fallback name, for when name field is missing from users_data
+  def fallback_name
+    users_data['email'].split('@').first.parameterize.titleize
+  end
+
+  def create_microsoft_channel_with_inbox
+    ActiveRecord::Base.transaction do
+      channel_email = Channel::Email.create!(email: users_data['email'], account: account)
+      account.inboxes.create!(
+        account: account,
+        channel: channel_email,
+        name: users_data['name'] || fallback_name
+      )
+      channel_email
+    end
+  end
+
+  def update_microsoft_channel(channel_email)
+    channel_email.update!({
+                            imap_login: users_data['email'], imap_address: 'outlook.office365.com',
+                            imap_port: '993', imap_enabled: true,
+                            provider: 'microsoft',
+                            provider_config: {
+                              access_token: parsed_body['access_token'],
+                              refresh_token: parsed_body['refresh_token'],
+                              expires_on: (Time.current.utc + 1.hour).to_s
+                            }
+                          })
  end
 end
@@ -12,6 +12,6 @@ class MicrosoftController < ApplicationController
  end

  def microsoft_indentity
-    @identity_json = GlobalConfigService.load('AZURE_APP_ID', nil)
+    @identity_json = ENV.fetch('AZURE_APP_ID', nil)
  end
 end
@@ -1,108 +0,0 @@
-class OauthCallbackController < ApplicationController
-  def show
-    @response = oauth_client.auth_code.get_token(
-      oauth_code,
-      redirect_uri: "#{base_url}/#{provider_name}/callback"
-    )
-
-    handle_response
-    ::Redis::Alfred.delete(cache_key)
-  rescue StandardError => e
-    ChatwootExceptionTracker.new(e).capture_exception
-    redirect_to '/'
-  end
-
-  private
-
-  def handle_response
-    inbox, already_exists = find_or_create_inbox
-
-    if already_exists
-      redirect_to app_email_inbox_settings_url(account_id: account.id, inbox_id: inbox.id)
-    else
-      redirect_to app_email_inbox_agents_url(account_id: account.id, inbox_id: inbox.id)
-    end
-  end
-
-  def find_or_create_inbox
-    channel_email = Channel::Email.find_by(email: users_data['email'], account: account)
-    # we need this value to know where to redirect on sucessful processing of the callback
-    channel_exists = channel_email.present?
-
-    channel_email ||= create_channel_with_inbox
-    update_channel(channel_email)
-
-    # reauthorize channel, this code path only triggers when microsoft auth is successful
-    # reauthorized will also update cache keys for the associated inbox
-    channel_email.reauthorized!
-
-    [channel_email.inbox, channel_exists]
-  end
-
-  def update_channel(channel_email)
-    channel_email.update!({
-                            imap_login: users_data['email'], imap_address: imap_address,
-                            imap_port: '993', imap_enabled: true,
-                            provider: provider_name,
-                            provider_config: {
-                              access_token: parsed_body['access_token'],
-                              refresh_token: parsed_body['refresh_token'],
-                              expires_on: (Time.current.utc + 1.hour).to_s
-                            }
-                          })
-  end
-
-  def provider_name
-    raise NotImplementedError
-  end
-
-  def oauth_client
-    raise NotImplementedError
-  end
-
-  def cache_key
-    "#{provider_name}::#{users_data['email'].downcase}"
-  end
-
-  def create_channel_with_inbox
-    ActiveRecord::Base.transaction do
-      channel_email = Channel::Email.create!(email: users_data['email'], account: account)
-      account.inboxes.create!(
-        account: account,
-        channel: channel_email,
-        name: users_data['name'] || fallback_name
-      )
-      channel_email
-    end
-  end
-
-  def users_data
-    decoded_token = JWT.decode parsed_body[:id_token], nil, false
-    decoded_token[0]
-  end
-
-  def account_id
-    ::Redis::Alfred.get(cache_key)
-  end
-
-  def account
-    @account ||= Account.find(account_id)
-  end
-
-  # Fallback name, for when name field is missing from users_data
-  def fallback_name
-    users_data['email'].split('@').first.parameterize.titleize
-  end
-
-  def oauth_code
-    params[:code]
-  end
-
-  def base_url
-    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
-  end
-
-  def parsed_body
-    @parsed_body ||= @response.response.parsed
-  end
-end
@@ -35,8 +35,6 @@ class SuperAdmin::AppConfigsController < SuperAdmin::ApplicationController
    @allowed_configs = case @config
                       when 'facebook'
                         %w[FB_APP_ID FB_VERIFY_TOKEN FB_APP_SECRET IG_VERIFY_TOKEN FACEBOOK_API_VERSION ENABLE_MESSENGER_CHANNEL_HUMAN_AGENT]
-                       when 'microsoft'
-                         %w[AZURE_APP_ID AZURE_APP_SECRET]
                       when 'email'
                         ['MAILER_INBOUND_EMAIL_DOMAIN']
                       else
@@ -10,15 +10,14 @@ class AsyncDispatcher < BaseDispatcher

  def listeners
    [
-      AutomationRuleListener.instance,
      CampaignListener.instance,
      CsatSurveyListener.instance,
      HookListener.instance,
      InstallationWebhookListener.instance,
      NotificationListener.instance,
-      ParticipationListener.instance,
      ReportingEventListener.instance,
-      WebhookListener.instance
+      WebhookListener.instance,
+      AutomationRuleListener.instance
    ]
  end
 end
@@ -1,7 +1,7 @@
 module Api::V2::Accounts::ReportsHelper
  def generate_agents_report
    Current.account.users.map do |agent|
-      agent_report = report_builder({ type: :agent, id: agent.id }).summary
+      agent_report = generate_report({ type: :agent, id: agent.id })
      [agent.name] + generate_readable_report_metrics(agent_report)
    end
  end
@@ -15,7 +15,7 @@ module Api::V2::Accounts::ReportsHelper

  def generate_teams_report
    Current.account.teams.map do |team|
-      team_report = report_builder({ type: :team, id: team.id }).summary
+      team_report = generate_report({ type: :team, id: team.id })
      [team.name] + generate_readable_report_metrics(team_report)
    end
  end
@@ -27,7 +27,7 @@ module Api::V2::Accounts::ReportsHelper
    end
  end

-  def report_builder(report_params)
+  def generate_report(report_params)
    V2::ReportBuilder.new(
      Current.account,
      report_params.merge(
@@ -37,11 +37,7 @@ module Api::V2::Accounts::ReportsHelper
          business_hours: ActiveModel::Type::Boolean.new.cast(params[:business_hours])
        }
      )
-    )
-  end
-
-  def generate_report(report_params)
-    report_builder(report_params).short_summary
+    ).short_summary
  end

  private
@@ -50,9 +46,7 @@ module Api::V2::Accounts::ReportsHelper
    [
      report_metric[:conversations_count],
      Reports::TimeFormatPresenter.new(report_metric[:avg_first_response_time]).format,
-      Reports::TimeFormatPresenter.new(report_metric[:avg_resolution_time]).format,
-      Reports::TimeFormatPresenter.new(report_metric[:reply_time]).format,
-      report_metric[:resolutions_count]
+      Reports::TimeFormatPresenter.new(report_metric[:avg_resolution_time]).format
    ]
  end
 end
@@ -1,19 +0,0 @@
-module TimezoneHelper
-  # ActiveSupport TimeZone is not aware of the current time, so ActiveSupport::Timezone[offset]
-  # would return the timezone without considering day light savings. To get the correct timezone,
-  # this method uses zone.now.utc_offset for comparison as referenced in the issues below
-  #
-  # https://github.com/rails/rails/pull/22243
-  # https://github.com/rails/rails/issues/21501
-  # https://github.com/rails/rails/issues/7297
-  def timezone_name_from_offset(offset)
-    return 'UTC' if offset.blank?
-
-    offset_in_seconds = offset.to_f * 3600
-    matching_zone = ActiveSupport::TimeZone.all.find do |zone|
-      zone.now.utc_offset == offset_in_seconds
-    end
-
-    return matching_zone.name if matching_zone
-  end
-end
@@ -27,7 +27,6 @@

 <script>
 import { mapGetters } from 'vuex';
-import router from '../dashboard/routes';
 import AddAccountModal from '../dashboard/components/layout/sidebarComponents/AddAccountModal.vue';
 import LoadingState from './components/widgets/LoadingState.vue';
 import NetworkNotification from './components/NetworkNotification.vue';
@@ -44,7 +43,6 @@ import {
  registerSubscription,
  verifyServiceWorkerExistence,
 } from './helper/pushHelper';
-import ReconnectService from 'dashboard/helper/ReconnectService';

 export default {
  name: 'App',
@@ -66,7 +64,6 @@ export default {
    return {
      showAddAccountModal: false,
      latestChatwootVersion: null,
-      reconnectService: null,
    };
  },

@@ -105,11 +102,6 @@ export default {
    this.listenToThemeChanges();
    this.setLocale(window.chatwootConfig.selectedLocale);
  },
-  beforeDestroy() {
-    if (this.reconnectService) {
-      this.reconnectService.disconnect();
-    }
-  },
  methods: {
    initializeColorTheme() {
      setColorTheme(window.matchMedia('(prefers-color-scheme: dark)').matches);
@@ -133,7 +125,6 @@ export default {
      this.updateRTLDirectionView(locale);
      this.latestChatwootVersion = latestChatwootVersion;
      vueActionCable.init(pubsubToken);
-      this.reconnectService = new ReconnectService(this.$store, router);

      verifyServiceWorkerExistence(registration =>
        registration.pushManager.getSubscription().then(subscription => {
@@ -9,13 +9,6 @@ class AccountAPI extends ApiClient {
  createAccount(data) {
    return axios.post(`${this.apiVersion}/accounts`, data);
  }
-
-  async getCacheKeys() {
-    const response = await axios.get(
-      `/api/v1/accounts/${this.accountIdFromRoute}/cache_keys`
-    );
-    return response.data.cache_keys;
-  }
 }

 export default new AccountAPI();
@@ -1,14 +0,0 @@
-/* global axios */
-import ApiClient from '../ApiClient';
-
-class MicrosoftClient extends ApiClient {
-  constructor() {
-    super('google', { accountScoped: true });
-  }
-
-  generateAuthorization(payload) {
-    return axios.post(`${this.url}/authorization`, payload);
-  }
-}
-
-export default new MicrosoftClient();
@@ -77,8 +77,8 @@ class ContactAPI extends ApiClient {
    return axios.delete(`${this.url}/${contactId}/avatar`);
  }

-  exportContacts(queryPayload) {
-    return axios.post(`${this.url}/export`, queryPayload);
+  exportContacts() {
+    return axios.get(`${this.url}/export`);
  }
 }

@@ -15,7 +15,6 @@ class ConversationApi extends ApiClient {
    teamId,
    conversationType,
    sortBy,
-    updatedWithin,
  }) {
    return axios.get(this.url, {
      params: {
@@ -27,7 +26,6 @@ class ConversationApi extends ApiClient {
        labels,
        conversation_type: conversationType,
        sort_by: sortBy,
-        updated_within: updatedWithin,
      },
    });
  }
@@ -1,47 +0,0 @@
-/* global axios */
-
-import ApiClient from '../ApiClient';
-
-class LinearAPI extends ApiClient {
-  constructor() {
-    super('integrations/linear', { accountScoped: true });
-  }
-
-  getTeams() {
-    return axios.get(`${this.url}/teams`);
-  }
-
-  getTeamEntities(teamId) {
-    return axios.get(`${this.url}/team_entities?team_id=${teamId}`);
-  }
-
-  createIssue(data) {
-    return axios.post(`${this.url}/create_issue`, data);
-  }
-
-  link_issue(conversationId, issueId, title) {
-    return axios.post(`${this.url}/link_issue`, {
-      issue_id: issueId,
-      conversation_id: conversationId,
-      title: title,
-    });
-  }
-
-  getLinkedIssue(conversationId) {
-    return axios.get(
-      `${this.url}/linked_issues?conversation_id=${conversationId}`
-    );
-  }
-
-  unlinkIssue(linkId) {
-    return axios.post(`${this.url}/unlink_issue`, {
-      link_id: linkId,
-    });
-  }
-
-  searchIssues(query) {
-    return axios.get(`${this.url}/search_issue?q=${query}`);
-  }
-}
-
-export default new LinearAPI();
@@ -46,7 +46,6 @@ describe('#ConversationAPI', () => {
        page: 1,
        labels: [],
        teamId: 1,
-        updatedWithin: 20,
      });
      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/conversations', {
        params: {
@@ -56,7 +55,6 @@ describe('#ConversationAPI', () => {
          assignee_type: 'me',
          page: 1,
          labels: [],
-          updated_within: 20,
        },
      });
    });
@@ -1,202 +0,0 @@
-import LinearAPIClient from '../../integrations/linear';
-import ApiClient from '../../ApiClient';
-
-describe('#linearAPI', () => {
-  it('creates correct instance', () => {
-    expect(LinearAPIClient).toBeInstanceOf(ApiClient);
-    expect(LinearAPIClient).toHaveProperty('getTeams');
-    expect(LinearAPIClient).toHaveProperty('getTeamEntities');
-    expect(LinearAPIClient).toHaveProperty('createIssue');
-    expect(LinearAPIClient).toHaveProperty('link_issue');
-    expect(LinearAPIClient).toHaveProperty('getLinkedIssue');
-    expect(LinearAPIClient).toHaveProperty('unlinkIssue');
-    expect(LinearAPIClient).toHaveProperty('searchIssues');
-  });
-
-  describe('getTeams', () => {
-    const originalAxios = window.axios;
-    const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
-    };
-
-    beforeEach(() => {
-      window.axios = axiosMock;
-    });
-
-    afterEach(() => {
-      window.axios = originalAxios;
-    });
-
-    it('creates a valid request', () => {
-      LinearAPIClient.getTeams();
-      expect(axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/integrations/linear/teams'
-      );
-    });
-  });
-
-  describe('getTeamEntities', () => {
-    const originalAxios = window.axios;
-    const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
-    };
-
-    beforeEach(() => {
-      window.axios = axiosMock;
-    });
-
-    afterEach(() => {
-      window.axios = originalAxios;
-    });
-
-    it('creates a valid request', () => {
-      LinearAPIClient.getTeamEntities(1);
-      expect(axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/integrations/linear/team_entities?team_id=1'
-      );
-    });
-  });
-
-  describe('createIssue', () => {
-    const originalAxios = window.axios;
-    const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
-    };
-
-    beforeEach(() => {
-      window.axios = axiosMock;
-    });
-
-    afterEach(() => {
-      window.axios = originalAxios;
-    });
-
-    it('creates a valid request', () => {
-      const issueData = {
-        title: 'New Issue',
-        description: 'Issue description',
-      };
-      LinearAPIClient.createIssue(issueData);
-      expect(axiosMock.post).toHaveBeenCalledWith(
-        '/api/v1/integrations/linear/create_issue',
-        issueData
-      );
-    });
-  });
-
-  describe('link_issue', () => {
-    const originalAxios = window.axios;
-    const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
-    };
-
-    beforeEach(() => {
-      window.axios = axiosMock;
-    });
-
-    afterEach(() => {
-      window.axios = originalAxios;
-    });
-
-    it('creates a valid request', () => {
-      LinearAPIClient.link_issue(1, 2);
-      expect(axiosMock.post).toHaveBeenCalledWith(
-        '/api/v1/integrations/linear/link_issue',
-        {
-          issue_id: 2,
-          conversation_id: 1,
-        }
-      );
-    });
-  });
-
-  describe('getLinkedIssue', () => {
-    const originalAxios = window.axios;
-    const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
-    };
-
-    beforeEach(() => {
-      window.axios = axiosMock;
-    });
-
-    afterEach(() => {
-      window.axios = originalAxios;
-    });
-
-    it('creates a valid request', () => {
-      LinearAPIClient.getLinkedIssue(1);
-      expect(axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/integrations/linear/linked_issues?conversation_id=1'
-      );
-    });
-  });
-
-  describe('unlinkIssue', () => {
-    const originalAxios = window.axios;
-    const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
-    };
-
-    beforeEach(() => {
-      window.axios = axiosMock;
-    });
-
-    afterEach(() => {
-      window.axios = originalAxios;
-    });
-
-    it('creates a valid request', () => {
-      LinearAPIClient.unlinkIssue(1);
-      expect(axiosMock.post).toHaveBeenCalledWith(
-        '/api/v1/integrations/linear/unlink_issue',
-        {
-          link_id: 1,
-        }
-      );
-    });
-  });
-
-  describe('searchIssues', () => {
-    const originalAxios = window.axios;
-    const axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
-    };
-
-    beforeEach(() => {
-      window.axios = axiosMock;
-    });
-
-    afterEach(() => {
-      window.axios = originalAxios;
-    });
-
-    it('creates a valid request', () => {
-      LinearAPIClient.searchIssues('query');
-      expect(axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/integrations/linear/search_issue?q=query'
-      );
-    });
-  });
-});
@@ -12,6 +12,7 @@ h6 {

 p {
  text-rendering: optimizeLegibility;
+  word-spacing: 0.12em;

  @apply mb-2 leading-[1.65] text-sm;

@@ -1,9 +1,9 @@
 <template>
  <button
-    class="bg-white dark:bg-slate-900 cursor-pointer flex flex-col justify-end transition-all duration-200 ease-in -m-px py-4 px-0 items-center border border-solid border-slate-25 dark:border-slate-800 hover:border-woot-500 dark:hover:border-woot-500 hover:shadow-md hover:z-50 disabled:opacity-60"
+    class="sm:w-[50%] md:w-1/3 lg:w-1/4 bg-white dark:bg-slate-900 cursor-pointer flex flex-col transition-all duration-200 ease-in -m-px py-4 px-0 items-center border border-solid border-slate-25 dark:border-slate-800 hover:border-woot-500 dark:hover:border-woot-500 hover:shadow-md hover:z-50 disabled:opacity-60"
    @click="$emit('click')"
  >
-    <img :src="src" :alt="title" class="w-1/2 my-4 mx-auto" />
+    <img :src="src" :alt="title" class="w-[50%] my-4 mx-auto" />
    <h3
      class="text-slate-800 dark:text-slate-100 text-base text-center capitalize"
    >
@@ -7,17 +7,79 @@
    ]"
  >
    <slot />
-    <chat-list-header
-      :page-title="pageTitle"
-      :has-applied-filters="hasAppliedFilters"
-      :has-active-folders="hasActiveFolders"
-      :active-status="activeStatus"
-      @add-folders="onClickOpenAddFoldersModal"
-      @delete-folders="onClickOpenDeleteFoldersModal"
-      @filters-modal="onToggleAdvanceFiltersModal"
-      @reset-filters="resetAndFetchData"
-      @basic-filter-change="onBasicFilterChange"
-    />
+    <div
+      class="flex items-center justify-between px-4 py-0"
+      :class="{
+        'pb-3 border-b border-slate-75 dark:border-slate-700':
+          hasAppliedFiltersOrActiveFolders,
+      }"
+    >
+      <div class="flex max-w-[85%] justify-center items-center">
+        <h1
+          class="text-xl font-medium break-words truncate text-black-900 dark:text-slate-100"
+          :title="pageTitle"
+        >
+          {{ pageTitle }}
+        </h1>
+        <span
+          v-if="!hasAppliedFiltersOrActiveFolders"
+          class="p-1 my-0.5 mx-1 rounded-md capitalize bg-slate-50 dark:bg-slate-800 text-xxs text-slate-600 dark:text-slate-300"
+        >
+          {{ $t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`) }}
+        </span>
+      </div>
+      <div class="flex items-center gap-1">
+        <div v-if="hasAppliedFilters && !hasActiveFolders">
+          <woot-button
+            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.ADD.SAVE_BUTTON')"
+            size="tiny"
+            variant="smooth"
+            color-scheme="secondary"
+            icon="save"
+            @click="onClickOpenAddFoldersModal"
+          />
+          <woot-button
+            v-tooltip.top-end="$t('FILTER.CLEAR_BUTTON_LABEL')"
+            size="tiny"
+            variant="smooth"
+            color-scheme="alert"
+            icon="dismiss-circle"
+            @click="resetAndFetchData"
+          />
+        </div>
+        <div v-if="hasActiveFolders">
+          <woot-button
+            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.EDIT.EDIT_BUTTON')"
+            size="tiny"
+            variant="smooth"
+            color-scheme="secondary"
+            icon="edit"
+            @click="onToggleAdvanceFiltersModal"
+          />
+          <woot-button
+            v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.DELETE.DELETE_BUTTON')"
+            size="tiny"
+            variant="smooth"
+            color-scheme="alert"
+            icon="delete"
+            @click="onClickOpenDeleteFoldersModal"
+          />
+        </div>
+        <woot-button
+          v-else
+          v-tooltip.right="$t('FILTER.TOOLTIP_LABEL')"
+          variant="smooth"
+          color-scheme="secondary"
+          icon="filter"
+          size="tiny"
+          @click="onToggleAdvanceFiltersModal"
+        />
+        <conversation-basic-filter
+          v-if="!hasAppliedFiltersOrActiveFolders"
+          @changeFilter="onBasicFilterChange"
+        />
+      </div>
+    </div>

    <add-custom-views
      v-if="showAddFoldersModal"
@@ -111,15 +173,6 @@
        @updateFolder="onUpdateSavedFilter"
      />
    </woot-modal>
-    <woot-modal
-      :show.sync="showCustomSnoozeModal"
-      :on-close="hideCustomSnoozeModal"
-    >
-      <custom-snooze-modal
-        @close="hideCustomSnoozeModal"
-        @choose-time="chooseSnoozeTime"
-      />
-    </woot-modal>
  </div>
 </template>

@@ -127,8 +180,8 @@
 import { mapGetters } from 'vuex';
 import VirtualList from 'vue-virtual-scroll-list';

-import ChatListHeader from './ChatListHeader.vue';
 import ConversationAdvancedFilter from './widgets/conversation/ConversationAdvancedFilter.vue';
+import ConversationBasicFilter from './widgets/conversation/ConversationBasicFilter.vue';
 import ChatTypeTabs from './widgets/ChatTypeTabs.vue';
 import ConversationItem from './ConversationItem.vue';
 import timeMixin from '../mixins/time';
@@ -152,15 +205,10 @@ import {
  isOnUnattendedView,
 } from '../store/modules/conversations/helpers/actionHelpers';
 import { CONVERSATION_EVENTS } from '../helper/AnalyticsHelper/events';
-import { CMD_SNOOZE_CONVERSATION } from 'dashboard/routes/dashboard/commands/commandBarBusEvents';
-import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
-import { getUnixTime } from 'date-fns';
-import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
 import IntersectionObserver from './IntersectionObserver.vue';

 export default {
  components: {
-    ChatListHeader,
    AddCustomViews,
    ChatTypeTabs,
    // eslint-disable-next-line vue/no-unused-components
@@ -168,9 +216,9 @@ export default {
    ConversationAdvancedFilter,
    DeleteCustomViews,
    ConversationBulkActions,
+    ConversationBasicFilter,
    IntersectionObserver,
    VirtualList,
-    CustomSnoozeModal,
  },
  mixins: [
    timeMixin,
@@ -240,6 +288,7 @@ export default {
      foldersQuery: {},
      showAddFoldersModal: false,
      showDeleteFoldersModal: false,
+      selectedConversations: [],
      selectedInboxes: [],
      isContextMenuOpen: false,
      appliedFilter: [],
@@ -247,7 +296,6 @@ export default {
        root: this.$refs.conversationList,
        rootMargin: '100px 0px 100px 0px',
      },
-      showCustomSnoozeModal: false,

      itemComponent: ConversationItem,
      // virtualListExtraProps is to pass the props to the conversationItem component.
@@ -268,7 +316,6 @@ export default {
      chatLists: 'getAllConversations',
      mineChatsList: 'getMineChats',
      allChatList: 'getAllStatusChats',
-      chatListFilters: 'getChatListFilters',
      unAssignedChatsList: 'getUnAssignedChats',
      chatListLoading: 'getChatListLoadingStatus',
      currentUserID: 'getCurrentUserID',
@@ -282,18 +329,23 @@ export default {
      inboxesList: 'inboxes/getInboxes',
      campaigns: 'campaigns/getAllCampaigns',
      labels: 'labels/getLabels',
-      selectedConversations: 'bulkActions/getSelectedConversationIds',
-      contextMenuChatId: 'getContextMenuChatId',
    }),
    hasAppliedFilters() {
      return this.appliedFilters.length !== 0;
    },
    hasActiveFolders() {
-      return Boolean(this.activeFolder && this.foldersId !== 0);
+      return this.activeFolder && this.foldersId !== 0;
    },
    hasAppliedFiltersOrActiveFolders() {
      return this.hasAppliedFilters || this.hasActiveFolders;
    },
+    savedFoldersValue() {
+      if (this.hasActiveFolders) {
+        const payload = this.activeFolder.query;
+        this.fetchSavedFilteredConversations(payload);
+      }
+      return {};
+    },
    showEndOfListMessage() {
      return (
        this.conversationList.length &&
@@ -369,6 +421,7 @@ export default {
        labels: this.label ? [this.label] : undefined,
        teamId: this.teamId || undefined,
        conversationType: this.conversationType || undefined,
+        folders: this.hasActiveFolders ? this.savedFoldersValue : undefined,
      };
    },
    conversationListPagination() {
@@ -481,13 +534,7 @@ export default {
      this.resetAndFetchData();
      this.updateVirtualListProps('conversationType', this.conversationType);
    },
-    activeFolder(newVal, oldVal) {
-      if (newVal !== oldVal) {
-        this.$store.dispatch(
-          'customViews/setActiveConversationFolder',
-          newVal || null
-        );
-      }
+    activeFolder() {
      this.resetAndFetchData();
      this.updateVirtualListProps('foldersId', this.foldersId);
    },
@@ -497,14 +544,8 @@ export default {
    showAssigneeInConversationCard(newVal) {
      this.updateVirtualListProps('showAssignee', newVal);
    },
-    conversationFilters(newVal, oldVal) {
-      if (newVal !== oldVal) {
-        this.$store.dispatch('updateChatListFilters', newVal);
-      }
-    },
  },
  mounted() {
-    this.$store.dispatch('setChatListFilters', this.conversationFilters);
    this.setFiltersFromUISettings();
    this.$store.dispatch('setChatStatusFilter', this.activeStatus);
    this.$store.dispatch('setChatSortFilter', this.activeSortBy);
@@ -514,14 +555,9 @@ export default {
      this.$store.dispatch('campaigns/get');
    }

-    this.$emitter.on('fetch_conversation_stats', () => {
+    bus.$on('fetch_conversation_stats', () => {
      this.$store.dispatch('conversationStats/get', this.conversationFilters);
    });
-
-    this.$emitter.on(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
-  },
-  beforeDestroy() {
-    this.$emitter.off(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
  },
  methods: {
    updateVirtualListProps(key, value) {
@@ -700,9 +736,8 @@ export default {
      this.fetchConversations();
    },
    fetchConversations() {
-      this.$store.dispatch('updateChatListFilters', this.conversationFilters);
      this.$store
-        .dispatch('fetchAllConversations')
+        .dispatch('fetchAllConversations', this.conversationFilters)
        .then(this.emitConversationLoaded);
    },
    loadMoreConversations() {
@@ -742,7 +777,7 @@ export default {
    updateAssigneeTab(selectedTab) {
      if (this.activeAssigneeTab !== selectedTab) {
        this.resetBulkActions();
-        this.$emitter.emit('clearSearchInput');
+        bus.$emit('clearSearchInput');
        this.activeAssigneeTab = selectedTab;
        if (!this.currentPage) {
          this.fetchConversations();
@@ -764,7 +799,7 @@ export default {
      });
    },
    resetBulkActions() {
-      this.$store.dispatch('bulkActions/clearSelectedConversationIds');
+      this.selectedConversations = [];
      this.selectedInboxes = [];
    },
    onBasicFilterChange(value, type) {
@@ -795,16 +830,12 @@ export default {
      return this.selectedConversations.includes(id);
    },
    selectConversation(conversationId, inboxId) {
-      this.$store.dispatch(
-        'bulkActions/setSelectedConversationIds',
-        conversationId
-      );
+      this.selectedConversations.push(conversationId);
      this.selectedInboxes.push(inboxId);
    },
    deSelectConversation(conversationId, inboxId) {
-      this.$store.dispatch(
-        'bulkActions/removeSelectedConversationIds',
-        conversationId
+      this.selectedConversations = this.selectedConversations.filter(
+        item => item !== conversationId
      );
      this.selectedInboxes = this.selectedInboxes.filter(
        item => item !== inboxId
@@ -812,10 +843,7 @@ export default {
    },
    selectAllConversations(check) {
      if (check) {
-        this.$store.dispatch(
-          'bulkActions/setSelectedConversationIds',
-          this.conversationList.map(item => item.id)
-        );
+        this.selectedConversations = this.conversationList.map(item => item.id);
        this.selectedInboxes = this.conversationList.map(item => item.inbox_id);
      } else {
        this.resetBulkActions();
@@ -831,7 +859,7 @@ export default {
            assignee_id: agent.id,
          },
        });
-        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
+        this.selectedConversations = [];
        if (conversationId) {
          this.showAlert(
            this.$t(
@@ -929,7 +957,7 @@ export default {
            add: labels,
          },
        });
-        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
+        this.selectedConversations = [];
        if (conversationId) {
          this.showAlert(
            this.$t(
@@ -956,13 +984,13 @@ export default {
            team_id: team.id,
          },
        });
-        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
+        this.selectedConversations = [];
        this.showAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_SUCCESFUL'));
      } catch (err) {
        this.showAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_FAILED'));
      }
    },
-    async onUpdateConversations(status, snoozedUntil) {
+    async onUpdateConversations(status) {
      try {
        await this.$store.dispatch('bulkActions/process', {
          type: 'Conversation',
@@ -970,9 +998,8 @@ export default {
          fields: {
            status,
          },
-          snoozed_until: snoozedUntil,
        });
-        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
+        this.selectedConversations = [];
        this.showAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_SUCCESFUL'));
      } catch (err) {
        this.showAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_FAILED'));
@@ -993,49 +1020,12 @@ export default {
    allSelectedConversationsStatus(status) {
      if (!this.selectedConversations.length) return false;
      return this.selectedConversations.every(item => {
-        return this.$store.getters.getConversationById(item)?.status === status;
+        return this.$store.getters.getConversationById(item).status === status;
      });
    },
    onContextMenuToggle(state) {
      this.isContextMenuOpen = state;
    },
-    onCmdSnoozeConversation(snoozeType) {
-      if (snoozeType === wootConstants.SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME) {
-        this.showCustomSnoozeModal = true;
-      } else {
-        this.toggleStatus(
-          wootConstants.STATUS_TYPE.SNOOZED,
-          findSnoozeTime(snoozeType) || null
-        );
-      }
-    },
-    chooseSnoozeTime(customSnoozeTime) {
-      this.showCustomSnoozeModal = false;
-      if (customSnoozeTime) {
-        this.toggleStatus(
-          wootConstants.STATUS_TYPE.SNOOZED,
-          getUnixTime(customSnoozeTime)
-        );
-      }
-    },
-    toggleStatus(status, snoozedUntil) {
-      this.$store
-        .dispatch('toggleStatus', {
-          conversationId: this.currentChat?.id || this.contextMenuChatId,
-          status,
-          snoozedUntil,
-        })
-        .then(() => {
-          this.$store.dispatch('setContextMenuChatId', null);
-          this.showAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
-        });
-    },
-    hideCustomSnoozeModal() {
-      // if we select custom snooze and then the custom snooze modal is open
-      // Then if the custom snooze modal is closed and set the context menu chat id to null
-      this.$store.dispatch('setContextMenuChatId', null);
-      this.showCustomSnoozeModal = false;
-    },
  },
 };
 </script>
@@ -1,115 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import ConversationBasicFilter from './widgets/conversation/ConversationBasicFilter.vue';
-
-const props = defineProps({
-  pageTitle: {
-    type: String,
-    required: true,
-  },
-  hasAppliedFilters: {
-    type: Boolean,
-    required: true,
-  },
-  hasActiveFolders: {
-    type: Boolean,
-    required: true,
-  },
-  activeStatus: {
-    type: String,
-    required: true,
-  },
-});
-
-const emits = defineEmits([
-  'add-folders',
-  'delete-folders',
-  'reset-filters',
-  'basic-filter-change',
-  'filters-modal',
-]);
-
-const onBasicFilterChange = (value, type) => {
-  emits('basic-filter-change', value, type);
-};
-
-const hasAppliedFiltersOrActiveFolders = computed(() => {
-  return props.hasAppliedFilters || props.hasActiveFolders;
-});
-</script>
-
-<template>
-  <div
-    class="flex items-center justify-between px-4 py-0"
-    :class="{
-      'pb-3 border-b border-slate-75 dark:border-slate-700':
-        hasAppliedFiltersOrActiveFolders,
-    }"
-  >
-    <div class="flex max-w-[85%] justify-center items-center">
-      <h1
-        class="text-xl font-medium break-words truncate text-black-900 dark:text-slate-100"
-        :title="pageTitle"
-      >
-        {{ pageTitle }}
-      </h1>
-      <span
-        v-if="!hasAppliedFiltersOrActiveFolders"
-        class="p-1 my-0.5 mx-1 rounded-md capitalize bg-slate-50 dark:bg-slate-800 text-xxs text-slate-600 dark:text-slate-300"
-      >
-        {{ $t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`) }}
-      </span>
-    </div>
-    <div class="flex items-center gap-1">
-      <div v-if="hasAppliedFilters && !hasActiveFolders">
-        <woot-button
-          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.ADD.SAVE_BUTTON')"
-          size="tiny"
-          variant="smooth"
-          color-scheme="secondary"
-          icon="save"
-          @click="emits('add-folders')"
-        />
-        <woot-button
-          v-tooltip.top-end="$t('FILTER.CLEAR_BUTTON_LABEL')"
-          size="tiny"
-          variant="smooth"
-          color-scheme="alert"
-          icon="dismiss-circle"
-          @click="emits('reset-filters')"
-        />
-      </div>
-      <div v-if="hasActiveFolders">
-        <woot-button
-          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.EDIT.EDIT_BUTTON')"
-          size="tiny"
-          variant="smooth"
-          color-scheme="secondary"
-          icon="edit"
-          @click="emits('filters-modal')"
-        />
-        <woot-button
-          v-tooltip.top-end="$t('FILTER.CUSTOM_VIEWS.DELETE.DELETE_BUTTON')"
-          size="tiny"
-          variant="smooth"
-          color-scheme="alert"
-          icon="delete"
-          @click="emits('delete-folders')"
-        />
-      </div>
-      <woot-button
-        v-else
-        v-tooltip.right="$t('FILTER.TOOLTIP_LABEL')"
-        variant="smooth"
-        color-scheme="secondary"
-        icon="filter"
-        size="tiny"
-        @click="emits('filters-modal')"
-      />
-      <conversation-basic-filter
-        v-if="!hasAppliedFiltersOrActiveFolders"
-        @changeFilter="onBasicFilterChange"
-      />
-    </div>
-  </div>
-</template>
@@ -25,10 +25,8 @@
 <script>
 import 'highlight.js/styles/default.css';
 import { copyTextToClipboard } from 'shared/helpers/clipboard';
-import alertMixin from 'shared/mixins/alertMixin';

 export default {
-  mixins: [alertMixin],
  props: {
    script: {
      type: String,
@@ -61,7 +59,7 @@ export default {
    async onCopy(e) {
      e.preventDefault();
      await copyTextToClipboard(this.script);
-      this.showAlert(this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
+      bus.$emit('newToastMessage', this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
    },
  },
 };
@@ -12,7 +12,7 @@
        </div>
        <div class="flex items-center justify-between w-full">
          <span
-            class="w-full inline-flex gap-1.5 items-start font-medium whitespace-nowrap text-sm mb-0"
+            class="w-full font-medium text-sm mb-0"
            :class="
              $v.editedValue.$error
                ? 'text-red-400 dark:text-red-500'
@@ -20,14 +20,9 @@
            "
          >
            {{ label }}
-            <helper-text-popup
-              v-if="description"
-              :message="description"
-              class="mt-0.5"
-            />
          </span>
          <woot-button
-            v-if="showActions && value"
+            v-if="showCopyAndDeleteButton"
            v-tooltip.left="$t('CUSTOM_ATTRIBUTES.ACTIONS.DELETE')"
            variant="link"
            size="medium"
@@ -46,7 +41,7 @@
            ref="inputfield"
            v-model="editedValue"
            :type="inputType"
-            class="!h-8 ltr:!rounded-r-none rtl:!rounded-l-none !mb-0 !text-sm"
+            class="!h-8 ltr:rounded-r-none rtl:rounded-l-none !mb-0 !text-sm"
            autofocus="true"
            :class="{ error: $v.editedValue.$error }"
            @blur="$v.editedValue.$touch"
@@ -90,7 +85,7 @@
        </p>
        <div class="flex max-w-[2rem] gap-1 ml-1 rtl:mr-1 rtl:ml-0">
          <woot-button
-            v-if="showActions && value"
+            v-if="showCopyAndDeleteButton"
            v-tooltip="$t('CUSTOM_ATTRIBUTES.ACTIONS.COPY')"
            variant="link"
            size="small"
@@ -100,7 +95,7 @@
            @click="onCopy"
          />
          <woot-button
-            v-if="showActions"
+            v-if="showEditButton"
            v-tooltip.right="$t('CUSTOM_ATTRIBUTES.ACTIONS.EDIT')"
            variant="link"
            size="small"
@@ -135,25 +130,22 @@
 </template>

 <script>
+import { mixin as clickaway } from 'vue-clickaway';
 import { format, parseISO } from 'date-fns';
 import { required, url } from 'vuelidate/lib/validators';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import MultiselectDropdown from 'shared/components/ui/MultiselectDropdown.vue';
-import HelperTextPopup from 'dashboard/components/ui/HelperTextPopup.vue';
 import { isValidURL } from '../helper/URLHelper';
 import customAttributeMixin from '../mixins/customAttributeMixin';
-
 const DATE_FORMAT = 'yyyy-MM-dd';

 export default {
  components: {
    MultiselectDropdown,
-    HelperTextPopup,
  },
-  mixins: [customAttributeMixin],
+  mixins: [customAttributeMixin, clickaway],
  props: {
    label: { type: String, required: true },
-    description: { type: String, default: '' },
    values: { type: Array, default: () => [] },
    value: { type: [String, Number, Boolean], default: '' },
    showActions: { type: Boolean, default: false },
@@ -174,6 +166,12 @@ export default {
    };
  },
  computed: {
+    showCopyAndDeleteButton() {
+      return this.value && this.showActions;
+    },
+    showEditButton() {
+      return !this.value && this.showActions;
+    },
    displayValue() {
      if (this.isAttributeTypeDate) {
        return this.value
@@ -270,10 +268,10 @@ export default {
  },
  mounted() {
    this.editedValue = this.formattedValue;
-    this.$emitter.on(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
+    bus.$on(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
  },
  destroyed() {
-    this.$emitter.off(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
+    bus.$off(BUS_EVENTS.FOCUS_CUSTOM_ATTRIBUTE, this.onFocusAttribute);
  },
  methods: {
    onFocusAttribute(focusAttributeKey) {
@@ -1,31 +0,0 @@
-<template>
-  <div class="flex flex-col items-start w-full gap-6">
-    <div class="flex flex-col w-full gap-4">
-      <h4 v-if="title" class="text-lg font-medium text-ash-900">
-        {{ title }}
-      </h4>
-      <div class="flex flex-row items-center justify-between">
-        <div class="flex-grow h-px bg-ash-200" />
-      </div>
-      <p v-if="description" class="mb-0 text-sm font-normal text-ash-900">
-        {{ description }}
-      </p>
-    </div>
-    <div class="flex flex-col w-full gap-6">
-      <slot />
-    </div>
-  </div>
-</template>
-
-<script setup>
-defineProps({
-  title: {
-    type: String,
-    default: '',
-  },
-  description: {
-    type: String,
-    default: '',
-  },
-});
-</script>
@@ -18,10 +18,8 @@
 <script>
 import 'highlight.js/styles/default.css';
 import { copyTextToClipboard } from 'shared/helpers/clipboard';
-import alertMixin from 'shared/mixins/alertMixin';

 export default {
-  mixins: [alertMixin],
  props: {
    value: {
      type: String,
@@ -37,7 +35,7 @@ export default {
    async onCopy(e) {
      e.preventDefault();
      await copyTextToClipboard(this.value);
-      this.showAlert(this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
+      bus.$emit('newToastMessage', this.$t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
    },
    toggleMasked() {
      this.masked = !this.masked;
@@ -99,9 +99,7 @@ export default {
    onMouseUp() {
      if (this.mousedDownOnBackdrop) {
        this.mousedDownOnBackdrop = false;
-        if (this.closeOnBackdropClick) {
-          this.onClose();
-        }
+        this.onClose();
      }
    },
  },
@@ -1,133 +1,26 @@
-<script setup>
-import { ref, computed, onBeforeUnmount } from 'vue';
-import { useI18n } from 'dashboard/composables/useI18n';
-import { useRoute } from 'dashboard/composables/route';
-import { useEmitter } from 'dashboard/composables/emitter';
-import { BUS_EVENTS } from 'shared/constants/busEvents';
-import {
-  isAConversationRoute,
-  isAInboxViewRoute,
-  isNotificationRoute,
-} from 'dashboard/helper/routeHelpers';
-import { useEventListener } from '@vueuse/core';
-
-const { t } = useI18n();
-const route = useRoute();
-
-const RECONNECTED_BANNER_TIMEOUT = 2000;
-
-const showNotification = ref(!navigator.onLine);
-const isDisconnected = ref(false);
-const isReconnecting = ref(false);
-const isReconnected = ref(false);
-let reconnectTimeout = null;
-
-const bannerText = computed(() => {
-  if (isReconnecting.value) return t('NETWORK.NOTIFICATION.RECONNECTING');
-  if (isReconnected.value) return t('NETWORK.NOTIFICATION.RECONNECT_SUCCESS');
-  return t('NETWORK.NOTIFICATION.OFFLINE');
-});
-
-const iconName = computed(() => (isReconnected.value ? 'wifi' : 'wifi-off'));
-const canRefresh = computed(
-  () => !isReconnecting.value && !isReconnected.value
-);
-
-const refreshPage = () => {
-  window.location.reload();
-};
-
-const closeNotification = () => {
-  showNotification.value = false;
-  isReconnected.value = false;
-  clearTimeout(reconnectTimeout);
-};
-
-const isInAnyOfTheRoutes = routeName => {
-  return (
-    isAConversationRoute(routeName, true) ||
-    isAInboxViewRoute(routeName, true) ||
-    isNotificationRoute(routeName, true)
-  );
-};
-
-const updateWebsocketStatus = () => {
-  isDisconnected.value = true;
-  showNotification.value = true;
-};
-
-const handleReconnectionCompleted = () => {
-  isDisconnected.value = false;
-  isReconnecting.value = false;
-  isReconnected.value = true;
-  showNotification.value = true;
-  reconnectTimeout = setTimeout(closeNotification, RECONNECTED_BANNER_TIMEOUT);
-};
-
-const handleReconnecting = () => {
-  if (isInAnyOfTheRoutes(route.name)) {
-    isReconnecting.value = true;
-    isReconnected.value = false;
-    showNotification.value = true;
-  } else {
-    handleReconnectionCompleted();
-  }
-};
-
-const updateOnlineStatus = event => {
-  // Case: Websocket is not disconnected
-  // If the app goes offline, show the notification
-  // If the app goes online, close the notification
-
-  // Case: Websocket is disconnected
-  // If the app goes offline, show the notification
-  // If the app goes online but the websocket is disconnected, don't close the notification
-  // If the app goes online and the websocket is not disconnected, close the notification
-
-  if (event.type === 'offline') {
-    showNotification.value = true;
-  } else if (event.type === 'online' && !isDisconnected.value) {
-    handleReconnectionCompleted();
-  }
-};
-
-useEventListener('online', updateOnlineStatus);
-useEventListener('offline', updateOnlineStatus);
-useEmitter(BUS_EVENTS.WEBSOCKET_DISCONNECT, updateWebsocketStatus);
-useEmitter(
-  BUS_EVENTS.WEBSOCKET_RECONNECT_COMPLETED,
-  handleReconnectionCompleted
-);
-useEmitter(BUS_EVENTS.WEBSOCKET_RECONNECT, handleReconnecting);
-
-onBeforeUnmount(() => {
-  clearTimeout(reconnectTimeout);
-});
-</script>
-
 <template>
  <transition name="network-notification-fade" tag="div">
-    <div v-show="showNotification" class="fixed z-50 top-4 left-2 group">
+    <div v-show="showNotification" class="fixed top-4 left-2 z-50 group">
      <div
-        class="relative flex items-center justify-between w-full px-2 py-1 bg-yellow-200 rounded-lg shadow-lg dark:bg-yellow-700"
+        class="flex items-center justify-between py-1 px-2 w-full rounded-lg shadow-lg bg-yellow-200 dark:bg-yellow-700 relative"
      >
        <fluent-icon
-          :icon="iconName"
+          icon="wifi-off"
          class="text-yellow-700/50 dark:text-yellow-50"
          size="18"
        />
        <span
-          class="px-2 text-xs font-medium tracking-wide text-yellow-700/70 dark:text-yellow-50"
+          class="text-xs tracking-wide font-medium px-2 text-yellow-700/70 dark:text-yellow-50"
        >
-          {{ bannerText }}
+          {{ $t('NETWORK.NOTIFICATION.OFFLINE') }}
        </span>
        <woot-button
-          v-if="canRefresh"
          :title="$t('NETWORK.BUTTON.REFRESH')"
          variant="clear"
          size="small"
          color-scheme="warning"
          icon="arrow-clockwise"
+          class="visible transition-all duration-500 ease-in-out ml-1"
          @click="refreshPage"
        />
        <woot-button
@@ -141,3 +34,55 @@ onBeforeUnmount(() => {
    </div>
  </transition>
 </template>
+
+<script>
+import globalConfigMixin from 'shared/mixins/globalConfigMixin';
+import { mapGetters } from 'vuex';
+import { BUS_EVENTS } from 'shared/constants/busEvents';
+
+export default {
+  mixins: [globalConfigMixin],
+
+  data() {
+    return {
+      showNotification: !navigator.onLine,
+    };
+  },
+
+  computed: {
+    ...mapGetters({ globalConfig: 'globalConfig/get' }),
+  },
+
+  mounted() {
+    window.addEventListener('offline', this.updateOnlineStatus);
+    window.bus.$on(BUS_EVENTS.WEBSOCKET_DISCONNECT, () => {
+      // TODO: Remove this after completing the conversation list refetching
+      // TODO: DIRTY FIX : CLEAN UP THIS WITH PROPER FIX, DELAYING THE RECONNECT FOR NOW
+      // THE CABLE IS FIRING IS VERY COMMON AND THUS INTERFERING USER EXPERIENCE
+      setTimeout(() => {
+        this.updateOnlineStatus({ type: 'offline' });
+      }, 4000);
+    });
+  },
+
+  beforeDestroy() {
+    window.removeEventListener('offline', this.updateOnlineStatus);
+  },
+
+  methods: {
+    refreshPage() {
+      window.location.reload();
+    },
+
+    closeNotification() {
+      this.showNotification = false;
+    },
+
+    updateOnlineStatus(event) {
+      if (event.type === 'offline') {
+        this.showNotification = true;
+      }
+    },
+  },
+};
+</script>
@@ -21,7 +21,7 @@ export default {
  },
  methods: {
    onMenuItemClick() {
-      this.$emitter.emit(BUS_EVENTS.TOGGLE_SIDEMENU);
+      bus.$emit(BUS_EVENTS.TOGGLE_SIDEMENU);
    },
  },
 };
@@ -15,13 +15,11 @@

 <script>
 import WootSnackbar from './Snackbar.vue';
-import alertMixin from 'shared/mixins/alertMixin';

 export default {
  components: {
    WootSnackbar,
  },
-  mixins: [alertMixin],
  props: {
    duration: {
      type: Number,
@@ -36,10 +34,10 @@ export default {
  },

  mounted() {
-    this.$emitter.on('newToastMessage', this.onNewToastMessage);
+    bus.$on('newToastMessage', this.onNewToastMessage);
  },
  beforeDestroy() {
-    this.$emitter.off('newToastMessage', this.onNewToastMessage);
+    bus.$off('newToastMessage', this.onNewToastMessage);
  },
  methods: {
    onNewToastMessage(message, action) {
@@ -1,5 +1,5 @@
 <template>
-  <div class="relative flex items-center justify-end resolve-actions">
+  <div class="resolve-actions relative flex items-center justify-end">
    <div class="button-group">
      <woot-button
        v-if="isOpen"
@@ -73,13 +73,26 @@
        </woot-dropdown-item>
      </woot-dropdown-menu>
    </div>
+    <woot-modal
+      :show.sync="showCustomSnoozeModal"
+      :on-close="hideCustomSnoozeModal"
+    >
+      <custom-snooze-modal
+        @close="hideCustomSnoozeModal"
+        @choose-time="chooseSnoozeTime"
+      />
+    </woot-modal>
  </div>
 </template>

 <script>
+import { getUnixTime } from 'date-fns';
 import { mapGetters } from 'vuex';
+import { mixin as clickaway } from 'vue-clickaway';
 import alertMixin from 'shared/mixins/alertMixin';
+import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
 import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
+import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
 import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
 import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';

@@ -87,20 +100,23 @@ import wootConstants from 'dashboard/constants/globals';
 import {
  CMD_REOPEN_CONVERSATION,
  CMD_RESOLVE_CONVERSATION,
+  CMD_SNOOZE_CONVERSATION,
 } from '../../routes/dashboard/commands/commandBarBusEvents';

 export default {
  components: {
    WootDropdownItem,
    WootDropdownMenu,
+    CustomSnoozeModal,
  },
-  mixins: [alertMixin, keyboardEventListenerMixins],
+  mixins: [clickaway, alertMixin, keyboardEventListenerMixins],
  props: { conversationId: { type: [String, Number], required: true } },
  data() {
    return {
      isLoading: false,
      showActionsDropdown: false,
      STATUS_TYPE: wootConstants.STATUS_TYPE,
+      showCustomSnoozeModal: false,
    };
  },
  computed: {
@@ -128,12 +144,14 @@ export default {
    },
  },
  mounted() {
-    this.$emitter.on(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
-    this.$emitter.on(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
+    bus.$on(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
+    bus.$on(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
+    bus.$on(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
  },
  destroyed() {
-    this.$emitter.off(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
-    this.$emitter.off(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
+    bus.$off(CMD_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
+    bus.$off(CMD_REOPEN_CONVERSATION, this.onCmdOpenConversation);
+    bus.$off(CMD_RESOLVE_CONVERSATION, this.onCmdResolveConversation);
  },
  methods: {
    getKeyboardEvents() {
@@ -184,6 +202,28 @@ export default {
        // error
      }
    },
+    onCmdSnoozeConversation(snoozeType) {
+      if (snoozeType === wootConstants.SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME) {
+        this.showCustomSnoozeModal = true;
+      } else {
+        this.toggleStatus(
+          this.STATUS_TYPE.SNOOZED,
+          findSnoozeTime(snoozeType) || null
+        );
+      }
+    },
+    chooseSnoozeTime(customSnoozeTime) {
+      this.showCustomSnoozeModal = false;
+      if (customSnoozeTime) {
+        this.toggleStatus(
+          this.STATUS_TYPE.SNOOZED,
+          getUnixTime(customSnoozeTime)
+        );
+      }
+    },
+    hideCustomSnoozeModal() {
+      this.showCustomSnoozeModal = false;
+    },
    onCmdOpenConversation() {
      this.toggleStatus(this.STATUS_TYPE.OPEN);
    },
@@ -24,7 +24,6 @@ import SubmitButton from './buttons/FormSubmitButton';
 import Tabs from './ui/Tabs/Tabs';
 import TabsItem from './ui/Tabs/TabsItem';
 import Thumbnail from './widgets/Thumbnail.vue';
-import DatePicker from './ui/DatePicker/DatePicker.vue';

 const WootUIKit = {
  AvatarUploader,
@@ -52,7 +51,6 @@ const WootUIKit = {
  Tabs,
  TabsItem,
  Thumbnail,
-  DatePicker,
  install(Vue) {
    const keys = Object.keys(this);
    keys.pop(); // remove 'install' from keys
@@ -47,6 +47,7 @@

 <script>
 import { mapGetters } from 'vuex';
+import { mixin as clickaway } from 'vue-clickaway';
 import alertMixin from 'shared/mixins/alertMixin';
 import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
 import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
@@ -66,7 +67,7 @@ export default {
    AvailabilityStatusBadge,
  },

-  mixins: [alertMixin],
+  mixins: [clickaway, alertMixin],

  data() {
    return {
@@ -7,7 +7,7 @@
      :header-title="$t('SIDEBAR_ITEMS.CHANGE_ACCOUNTS')"
      :header-content="$t('SIDEBAR_ITEMS.SELECTOR_SUBTITLE')"
    />
-    <div class="px-8 py-4">
+    <div class="px-8 pt-4 pb-8">
      <div
        v-for="account in currentUser.accounts"
        :id="`account-${account.id}`"
@@ -45,10 +45,10 @@

    <div
      v-if="globalConfig.createNewAccountFromDashboard"
-      class="flex justify-end items-center px-8 pb-8 pt-4 gap-2"
+      class="flex justify-end items-center p-8 gap-2"
    >
      <button
-        class="button success large expanded nice w-full"
+        class="button success large expanded nice"
        @click="$emit('show-create-account-modal')"
      >
        {{ $t('CREATE_ACCOUNT.NEW_ACCOUNT') }}
@@ -106,6 +106,7 @@
 </template>

 <script>
+import { mixin as clickaway } from 'vue-clickaway';
 import { mapGetters } from 'vuex';
 import Auth from '../../../api/auth';
 import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
@@ -118,6 +119,7 @@ export default {
    WootDropdownItem,
    AvailabilityStatus,
  },
+  mixins: [clickaway],
  props: {
    show: {
      type: Boolean,
@@ -65,11 +65,11 @@
        </div>
        <span
          v-if="warningIcon"
-          class="inline-flex mr-1 bg-red-50 dark:bg-red-900 p-0.5 rounded-sm"
+          class="inline-flex rounded-sm mr-1 bg-slate-100"
        >
          <fluent-icon
-            v-tooltip.top-end="$t('SIDEBAR.REAUTHORIZE')"
-            class="text-xxs text-red-500 dark:text-red-300"
+            v-tooltip.top-end="$t('SIDEBAR.FACEBOOK_REAUTHORIZE')"
+            class="text-xxs"
            :icon="warningIcon"
            size="12"
          />
@@ -1,304 +0,0 @@
-<script setup>
-import { ref, watch } from 'vue';
-import {
-  getActiveDateRange,
-  moveCalendarDate,
-  DATE_RANGE_TYPES,
-  CALENDAR_TYPES,
-  CALENDAR_PERIODS,
-} from './helpers/DatePickerHelper';
-import {
-  isValid,
-  startOfMonth,
-  subDays,
-  startOfDay,
-  endOfDay,
-  isBefore,
-  subMonths,
-  addMonths,
-  isSameMonth,
-  differenceInCalendarMonths,
-  setMonth,
-  setYear,
-  isAfter,
-} from 'date-fns';
-import { useAlert } from 'dashboard/composables';
-import DatePickerButton from './components/DatePickerButton.vue';
-import CalendarDateInput from './components/CalendarDateInput.vue';
-import CalendarDateRange from './components/CalendarDateRange.vue';
-import CalendarYear from './components/CalendarYear.vue';
-import CalendarMonth from './components/CalendarMonth.vue';
-import CalendarWeek from './components/CalendarWeek.vue';
-import CalendarFooter from './components/CalendarFooter.vue';
-
-const { LAST_7_DAYS, LAST_30_DAYS, CUSTOM_RANGE } = DATE_RANGE_TYPES;
-const { START_CALENDAR, END_CALENDAR } = CALENDAR_TYPES;
-const { WEEK, MONTH, YEAR } = CALENDAR_PERIODS;
-
-const showDatePicker = ref(false);
-const calendarViews = ref({ start: WEEK, end: WEEK });
-const currentDate = ref(new Date());
-const selectedStartDate = ref(startOfDay(subDays(currentDate.value, 6))); // LAST_7_DAYS
-const selectedEndDate = ref(endOfDay(currentDate.value));
-// Setting the start and end calendar
-const startCurrentDate = ref(startOfDay(selectedStartDate.value));
-const endCurrentDate = ref(
-  isSameMonth(selectedStartDate.value, selectedEndDate.value)
-    ? startOfMonth(addMonths(selectedEndDate.value, 1)) // Moves to the start of the next month if dates are in the same month (Mounted case LAST_7_DAYS)
-    : startOfMonth(selectedEndDate.value) // Always shows the month of the end date starting from the first (Mounted case LAST_7_DAYS)
-);
-const selectingEndDate = ref(false);
-const selectedRange = ref(LAST_7_DAYS);
-const hoveredEndDate = ref(null);
-
-const manualStartDate = ref(selectedStartDate.value);
-const manualEndDate = ref(selectedEndDate.value);
-
-const emit = defineEmits(['change']);
-
-// Watcher will set the start and end dates based on the selected range
-watch(selectedRange, newRange => {
-  if (newRange !== CUSTOM_RANGE) {
-    // If selecting a range other than last 7 days or last 30 days, set the start and end dates to the selected start and end dates
-    // If selecting last 7 days or last 30 days is, set the start date to the selected start date
-    // and the end date to one month ahead of the start date if the start date and end date are in the same month
-    // Otherwise set the end date to the selected end date
-    const isLastSevenOrThirtyDays =
-      newRange === LAST_7_DAYS || newRange === LAST_30_DAYS;
-    startCurrentDate.value = selectedStartDate.value;
-    endCurrentDate.value =
-      isLastSevenOrThirtyDays &&
-      isSameMonth(selectedStartDate.value, selectedEndDate.value)
-        ? startOfMonth(addMonths(selectedStartDate.value, 1))
-        : selectedEndDate.value;
-    selectingEndDate.value = false;
-  } else if (!selectingEndDate.value) {
-    // If selecting a custom range and not selecting an end date, set the start date to the selected start date
-    startCurrentDate.value = startOfDay(currentDate.value);
-  }
-});
-
-// Watcher will set the input values based on the selected start and end dates
-watch(
-  [selectedStartDate, selectedEndDate],
-  ([newStart, newEnd]) => {
-    if (isValid(newStart)) {
-      manualStartDate.value = newStart;
-    } else {
-      manualStartDate.value = selectedStartDate.value;
-    }
-
-    if (isValid(newEnd)) {
-      manualEndDate.value = newEnd;
-    } else {
-      manualEndDate.value = selectedEndDate.value;
-    }
-  },
-  { immediate: true }
-);
-
-// Watcher to ensure dates are always in logical order
-// This watch is will ensure that the start date is always before the end date
-watch(
-  [startCurrentDate, endCurrentDate],
-  ([newStart, newEnd], [oldStart, oldEnd]) => {
-    const monthDifference = differenceInCalendarMonths(newEnd, newStart);
-
-    if (newStart !== oldStart) {
-      if (isAfter(newStart, newEnd) || monthDifference === 0) {
-        // Adjust the end date forward if the start date is adjusted and is after the end date or in the same month
-        endCurrentDate.value = addMonths(newStart, 1);
-      }
-    }
-    if (newEnd !== oldEnd) {
-      if (isBefore(newEnd, newStart) || monthDifference === 0) {
-        // Adjust the start date backward if the end date is adjusted and is before the start date or in the same month
-        startCurrentDate.value = subMonths(newEnd, 1);
-      }
-    }
-  },
-  { immediate: true, deep: true }
-);
-
-const setDateRange = range => {
-  selectedRange.value = range.value;
-  const { start, end } = getActiveDateRange(range.value, currentDate.value);
-  selectedStartDate.value = start;
-  selectedEndDate.value = end;
-};
-
-const moveCalendar = (calendar, direction, period = MONTH) => {
-  const { start, end } = moveCalendarDate(
-    calendar,
-    startCurrentDate.value,
-    endCurrentDate.value,
-    direction,
-    period
-  );
-  startCurrentDate.value = start;
-  endCurrentDate.value = end;
-};
-
-const selectDate = day => {
-  selectedRange.value = CUSTOM_RANGE;
-  if (!selectingEndDate.value || day < selectedStartDate.value) {
-    selectedStartDate.value = day;
-    selectedEndDate.value = null;
-    selectingEndDate.value = true;
-  } else {
-    selectedEndDate.value = day;
-    selectingEndDate.value = false;
-  }
-};
-
-const setViewMode = (calendar, mode) => {
-  selectedRange.value = CUSTOM_RANGE;
-  calendarViews.value[calendar] = mode;
-};
-
-const openCalendar = (index, calendarType, period = MONTH) => {
-  const current =
-    calendarType === START_CALENDAR
-      ? startCurrentDate.value
-      : endCurrentDate.value;
-  const newDate =
-    period === MONTH
-      ? setMonth(startOfMonth(current), index)
-      : setYear(current, index);
-  if (calendarType === START_CALENDAR) {
-    startCurrentDate.value = newDate;
-  } else {
-    endCurrentDate.value = newDate;
-  }
-  setViewMode(calendarType, period === MONTH ? WEEK : MONTH);
-};
-
-const updateManualInput = (newDate, calendarType) => {
-  if (calendarType === START_CALENDAR) {
-    selectedStartDate.value = newDate;
-    startCurrentDate.value = newDate;
-  } else {
-    selectedEndDate.value = newDate;
-    endCurrentDate.value = newDate;
-  }
-  selectingEndDate.value = false;
-};
-
-const handleManualInputError = message => {
-  useAlert(message);
-};
-
-const resetDatePicker = () => {
-  startCurrentDate.value = startOfDay(currentDate.value); // Resets to today at start of the day
-  endCurrentDate.value = addMonths(startOfDay(currentDate.value), 1); // Resets to one month ahead
-  selectedStartDate.value = startOfDay(subDays(currentDate.value, 6));
-  selectedEndDate.value = endOfDay(currentDate.value);
-  selectingEndDate.value = false;
-  selectedRange.value = LAST_7_DAYS;
-  // Reset view modes if they are being used to toggle between different calendar views
-  calendarViews.value = { start: WEEK, end: WEEK };
-};
-
-const emitDateRange = () => {
-  if (!isValid(selectedStartDate.value) || !isValid(selectedEndDate.value)) {
-    useAlert('Please select a valid time range');
-  } else {
-    showDatePicker.value = false;
-    emit('dateRangeChanged', [selectedStartDate.value, selectedEndDate.value]);
-  }
-};
-</script>
-
-<template>
-  <div class="relative font-inter">
-    <DatePickerButton
-      :selected-start-date="selectedStartDate"
-      :selected-end-date="selectedEndDate"
-      :selected-range="selectedRange"
-      @open="showDatePicker = !showDatePicker"
-    />
-    <div
-      v-if="showDatePicker"
-      class="flex absolute top-9 ltr:left-0 rtl:right-0 z-30 shadow-md select-none w-[880px] h-[490px] rounded-2xl border border-slate-50 dark:border-slate-800 bg-white dark:bg-slate-800"
-    >
-      <CalendarDateRange
-        :selected-range="selectedRange"
-        @set-range="setDateRange"
-      />
-      <div
-        class="flex flex-col w-[680px] ltr:border-l rtl:border-r border-slate-50 dark:border-slate-700/50"
-      >
-        <div class="flex justify-around h-fit">
-          <!-- Calendars for Start and End Dates -->
-          <div
-            v-for="calendar in [START_CALENDAR, END_CALENDAR]"
-            :key="`${calendar}-calendar`"
-            class="flex flex-col items-center"
-          >
-            <CalendarDateInput
-              :calendar-type="calendar"
-              :date-value="
-                calendar === START_CALENDAR ? manualStartDate : manualEndDate
-              "
-              :compare-date="
-                calendar === START_CALENDAR ? manualEndDate : manualStartDate
-              "
-              :is-disabled="selectedRange !== CUSTOM_RANGE"
-              @update="
-                calendar === START_CALENDAR
-                  ? (manualStartDate = $event)
-                  : (manualEndDate = $event)
-              "
-              @validate="updateManualInput($event, calendar)"
-              @error="handleManualInputError($event)"
-            />
-            <div class="py-5 border-b border-slate-50 dark:border-slate-700/50">
-              <div
-                class="flex flex-col items-center gap-2 px-5 min-w-[340px] max-h-[352px]"
-                :class="
-                  calendar === START_CALENDAR &&
-                  'ltr:border-r rtl:border-l border-slate-50 dark:border-slate-700/50'
-                "
-              >
-                <CalendarYear
-                  v-if="calendarViews[calendar] === YEAR"
-                  :calendar-type="calendar"
-                  :start-current-date="startCurrentDate"
-                  :end-current-date="endCurrentDate"
-                  @select-year="openCalendar($event, calendar, YEAR)"
-                />
-                <CalendarMonth
-                  v-else-if="calendarViews[calendar] === MONTH"
-                  :calendar-type="calendar"
-                  :start-current-date="startCurrentDate"
-                  :end-current-date="endCurrentDate"
-                  @select-month="openCalendar($event, calendar)"
-                  @set-view="setViewMode"
-                  @prev="moveCalendar(calendar, 'prev', YEAR)"
-                  @next="moveCalendar(calendar, 'next', YEAR)"
-                />
-                <CalendarWeek
-                  v-else-if="calendarViews[calendar] === WEEK"
-                  :calendar-type="calendar"
-                  :current-date="currentDate"
-                  :start-current-date="startCurrentDate"
-                  :end-current-date="endCurrentDate"
-                  :selected-start-date="selectedStartDate"
-                  :selected-end-date="selectedEndDate"
-                  :selecting-end-date="selectingEndDate"
-                  :hovered-end-date="hoveredEndDate"
-                  @update-hovered-end-date="hoveredEndDate = $event"
-                  @select-date="selectDate"
-                  @set-view="setViewMode"
-                  @prev="moveCalendar(calendar, 'prev')"
-                  @next="moveCalendar(calendar, 'next')"
-                />
-              </div>
-            </div>
-          </div>
-        </div>
-        <CalendarFooter @change="emitDateRange" @clear="resetDatePicker" />
-      </div>
-    </div>
-  </div>
-</template>
@@ -1,79 +0,0 @@
-<script setup>
-import { CALENDAR_PERIODS } from '../helpers/DatePickerHelper';
-
-defineProps({
-  calendarType: {
-    type: String,
-    default: 'start',
-  },
-  firstButtonLabel: {
-    type: String,
-    default: '',
-  },
-  buttonLabel: {
-    type: String,
-    default: '',
-  },
-  viewMode: {
-    type: String,
-    default: '',
-  },
-});
-const emit = defineEmits(['prev', 'next', 'set-view']);
-
-const { YEAR } = CALENDAR_PERIODS;
-
-const onClickPrev = type => {
-  emit('prev', type);
-};
-
-const onClickNext = type => {
-  emit('next', type);
-};
-
-const onClickSetView = (type, mode) => {
-  emit('set-view', type, mode);
-};
-</script>
-
-<template>
-  <div class="flex items-start justify-between w-full h-9">
-    <button
-      class="p-1 rounded-lg hover:bg-slate-75 dark:hover:bg-slate-700/50 rtl:rotate-180"
-      @click="onClickPrev(calendarType)"
-    >
-      <fluent-icon
-        icon="chevron-left"
-        size="14"
-        class="text-slate-900 dark:text-slate-50"
-      />
-    </button>
-    <div class="flex items-center gap-1">
-      <button
-        v-if="firstButtonLabel"
-        class="p-0 text-sm font-medium text-center text-slate-800 dark:text-slate-50 hover:text-woot-600 dark:hover:text-woot-600"
-        @click="onClickSetView(calendarType, viewMode)"
-      >
-        {{ firstButtonLabel }}
-      </button>
-      <button
-        v-if="buttonLabel"
-        class="p-0 text-sm font-medium text-center text-slate-800 dark:text-slate-50"
-        :class="{ 'hover:text-woot-600 dark:hover:text-woot-600': viewMode }"
-        @click="onClickSetView(calendarType, YEAR)"
-      >
-        {{ buttonLabel }}
-      </button>
-    </div>
-    <button
-      class="p-1 rounded-lg hover:bg-slate-75 dark:hover:bg-slate-700/50 rtl:rotate-180"
-      @click="onClickNext(calendarType)"
-    >
-      <fluent-icon
-        icon="chevron-right"
-        size="14"
-        class="text-slate-900 dark:text-slate-50"
-      />
-    </button>
-  </div>
-</template>
@@ -1,74 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import { parse, isValid, isAfter, isBefore } from 'date-fns';
-import {
-  getIntlDateFormatForLocale,
-  CALENDAR_TYPES,
-} from '../helpers/DatePickerHelper';
-
-const props = defineProps({
-  calendarType: {
-    type: String,
-    default: '',
-  },
-  dateValue: Date,
-  compareDate: Date,
-  isDisabled: Boolean,
-});
-
-const emit = defineEmits(['update', 'validate', 'error']);
-
-const { START_CALENDAR, END_CALENDAR } = CALENDAR_TYPES;
-
-const dateFormat = computed(() => getIntlDateFormatForLocale()?.toUpperCase());
-
-const localDateValue = computed({
-  get: () => props.dateValue?.toLocaleDateString(navigator.language) || '',
-  set: newValue => {
-    const format = getIntlDateFormatForLocale();
-    const parsedDate = parse(newValue, format, new Date());
-    if (isValid(parsedDate)) {
-      emit('update', parsedDate);
-    }
-  },
-});
-
-const validateDate = () => {
-  if (!isValid(props.dateValue)) {
-    emit('error', `Please enter the date in valid format: ${dateFormat.value}`);
-    return;
-  }
-
-  const { calendarType, compareDate, dateValue } = props;
-  const isStartCalendar = calendarType === START_CALENDAR;
-  const isEndCalendar = calendarType === END_CALENDAR;
-
-  if (compareDate && isStartCalendar && isAfter(dateValue, compareDate)) {
-    emit('error', 'Start date must be before the end date.');
-  } else if (compareDate && isEndCalendar && isBefore(dateValue, compareDate)) {
-    emit('error', 'End date must be after the start date.');
-  } else {
-    emit('validate', dateValue);
-  }
-};
-</script>
-
-<template>
-  <div class="h-[82px] flex flex-col items-start px-5 gap-1.5 pt-4 w-full">
-    <span class="text-sm font-medium text-slate-800 dark:text-slate-50">
-      {{
-        calendarType === START_CALENDAR
-          ? $t('DATE_PICKER.DATE_RANGE_INPUT.START')
-          : $t('DATE_PICKER.DATE_RANGE_INPUT.END')
-      }}
-    </span>
-    <input
-      v-model="localDateValue"
-      type="text"
-      class="reset-base border bg-slate-25 dark:bg-slate-900 ring-offset-ash-900 border-slate-50 dark:border-slate-700/50 w-full disabled:text-slate-200 dark:disabled:text-slate-700 disabled:cursor-not-allowed text-slate-800 dark:text-slate-50 px-1.5 py-1 text-sm rounded-xl h-10"
-      :placeholder="dateFormat"
-      :disabled="isDisabled"
-      @keypress.enter="validateDate"
-    />
-  </div>
-</template>
@@ -1,41 +0,0 @@
-<script setup>
-import { dateRanges } from '../helpers/DatePickerHelper';
-
-defineProps({
-  selectedRange: {
-    type: String,
-    default: '',
-  },
-});
-
-const emit = defineEmits(['set-range']);
-
-const setDateRange = range => {
-  emit('set-range', range);
-};
-</script>
-
-<template>
-  <div class="w-[200px] flex flex-col items-start">
-    <h4
-      class="w-full px-5 py-4 text-sm font-medium capitalize text-start text-slate-600 dark:text-slate-200"
-    >
-      {{ $t('DATE_PICKER.DATE_RANGE_OPTIONS.TITLE') }}
-    </h4>
-    <div class="flex flex-col items-start w-full">
-      <button
-        v-for="range in dateRanges"
-        :key="range.label"
-        class="w-full px-5 py-3 text-sm font-medium truncate border-none rounded-none text-start hover:bg-slate-50 dark:hover:bg-slate-700"
-        :class="
-          range.value === selectedRange
-            ? 'text-slate-800 dark:text-slate-50 bg-slate-50 dark:bg-slate-700'
-            : 'text-slate-600 dark:text-slate-200'
-        "
-        @click="setDateRange(range)"
-      >
-        {{ $t(range.label) }}
-      </button>
-    </div>
-  </div>
-</template>
@@ -1,28 +0,0 @@
-<script setup>
-const emit = defineEmits(['clear', 'apply']);
-
-const onClickClear = () => {
-  emit('clear');
-};
-
-const onClickApply = () => {
-  emit('change');
-};
-</script>
-
-<template>
-  <div class="h-[56px] flex justify-between px-5 py-3 items-center">
-    <button
-      class="p-1.5 rounded-lg w-fit text-sm font-medium text-slate-600 dark:text-slate-200 hover:text-slate-800 dark:hover:text-slate-100"
-      @click="onClickClear"
-    >
-      {{ $t('DATE_PICKER.CLEAR_BUTTON') }}
-    </button>
-    <button
-      class="p-1.5 rounded-lg w-fit text-sm font-medium text-woot-500 dark:text-woot-300 hover:text-woot-700 dark:hover:text-woot-500"
-      @click="onClickApply"
-    >
-      {{ $t('DATE_PICKER.APPLY_BUTTON') }}
-    </button>
-  </div>
-</template>
@@ -1,86 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import { format, getMonth, setMonth, startOfMonth } from 'date-fns';
-import {
-  yearName,
-  CALENDAR_TYPES,
-  CALENDAR_PERIODS,
-} from '../helpers/DatePickerHelper';
-
-import CalendarAction from './CalendarAction.vue';
-
-const props = defineProps({
-  calendarType: {
-    type: String,
-    default: 'start',
-  },
-  startCurrentDate: Date,
-  endCurrentDate: Date,
-});
-
-const { START_CALENDAR } = CALENDAR_TYPES;
-const { MONTH, YEAR } = CALENDAR_PERIODS;
-
-const months = Array.from({ length: 12 }, (_, index) =>
-  format(setMonth(startOfMonth(new Date()), index), 'MMM')
-);
-
-const activeMonthIndex = computed(() => {
-  const date =
-    props.calendarType === START_CALENDAR
-      ? props.startCurrentDate
-      : props.endCurrentDate;
-  return getMonth(date);
-});
-
-const emit = defineEmits(['select-month', 'prev', 'next', 'set-view']);
-
-const setViewMode = (type, mode) => {
-  emit('set-view', type, mode);
-};
-
-const onClickPrev = () => {
-  emit('prev');
-};
-
-const onClickNext = () => {
-  emit('next');
-};
-
-const selectMonth = index => {
-  emit('select-month', index);
-};
-</script>
-
-<template>
-  <div class="flex flex-col w-full gap-2 max-h-[312px]">
-    <CalendarAction
-      :view-mode="YEAR"
-      :calendar-type="calendarType"
-      :button-label="
-        yearName(
-          calendarType === START_CALENDAR ? startCurrentDate : endCurrentDate,
-          MONTH
-        )
-      "
-      @set-view="setViewMode"
-      @prev="onClickPrev"
-      @next="onClickNext"
-    />
-
-    <div class="grid w-full grid-cols-3 gap-x-3 gap-y-2 auto-rows-[61px]">
-      <button
-        v-for="(month, index) in months"
-        :key="index"
-        class="p-2 text-sm font-medium text-center text-slate-800 dark:text-slate-50 w-[92px] h-10 rounded-lg py-2.5 px-2 hover:bg-slate-75 dark:hover:bg-slate-700"
-        :class="{
-          'bg-woot-600 dark:bg-woot-600 text-white dark:text-white hover:bg-woot-500 dark:bg-woot-700':
-            index === activeMonthIndex,
-        }"
-        @click="selectMonth(index)"
-      >
-        {{ month }}
-      </button>
-    </div>
-  </div>
-</template>
@@ -1,172 +0,0 @@
-<script setup>
-import {
-  monthName,
-  yearName,
-  getWeeksForMonth,
-  isToday,
-  dayIsInRange,
-  isCurrentMonth,
-  isLastDayOfMonth,
-  isHoveringDayInRange,
-  isHoveringNextDayInRange,
-  CALENDAR_TYPES,
-  CALENDAR_PERIODS,
-} from '../helpers/DatePickerHelper';
-
-import CalendarWeekLabel from './CalendarWeekLabel.vue';
-import CalendarAction from './CalendarAction.vue';
-
-const props = defineProps({
-  calendarType: {
-    type: String,
-    default: 'start',
-  },
-  currentDate: Date,
-  startCurrentDate: Date,
-  endCurrentDate: Date,
-  selectedStartDate: Date,
-  selectingEndDate: Boolean,
-  selectedEndDate: Date,
-  hoveredEndDate: Date,
-});
-
-const emit = defineEmits([
-  'update-hovered-end-date',
-  'select-date',
-  'prev',
-  'next',
-  'set-view',
-]);
-
-const { START_CALENDAR } = CALENDAR_TYPES;
-const { MONTH } = CALENDAR_PERIODS;
-
-const emitHoveredEndDate = day => {
-  emit('update-hovered-end-date', day);
-};
-
-const emitSelectDate = day => {
-  emit('select-date', day);
-};
-const onClickPrev = () => {
-  emit('prev');
-};
-
-const onClickNext = () => {
-  emit('next');
-};
-
-const setViewMode = (type, mode) => {
-  emit('set-view', type, mode);
-};
-
-const weeks = calendarType => {
-  return getWeeksForMonth(
-    calendarType === START_CALENDAR
-      ? props.startCurrentDate
-      : props.endCurrentDate
-  );
-};
-
-const isSelectedStartOrEndDate = day => {
-  return (
-    dayIsInRange(day, props.selectedStartDate, props.selectedStartDate) ||
-    dayIsInRange(day, props.selectedEndDate, props.selectedEndDate)
-  );
-};
-
-const isInRange = day => {
-  return dayIsInRange(day, props.selectedStartDate, props.selectedEndDate);
-};
-
-const isInCurrentMonth = day => {
-  return isCurrentMonth(
-    day,
-    props.calendarType === START_CALENDAR
-      ? props.startCurrentDate
-      : props.endCurrentDate
-  );
-};
-
-const isHoveringInRange = day => {
-  return isHoveringDayInRange(
-    day,
-    props.selectedStartDate,
-    props.selectingEndDate,
-    props.hoveredEndDate
-  );
-};
-
-const isNextDayInRange = day => {
-  return isHoveringNextDayInRange(
-    day,
-    props.selectedStartDate,
-    props.selectedEndDate,
-    props.hoveredEndDate
-  );
-};
-
-const dayClasses = day => ({
-  'text-slate-500 dark:text-slate-400 pointer-events-none':
-    !isInCurrentMonth(day),
-  'text-slate-800 dark:text-slate-50 hover:text-slate-800 dark:hover:text-white hover:bg-woot-100 dark:hover:bg-woot-700':
-    isInCurrentMonth(day),
-  'bg-woot-600 dark:bg-woot-600 text-white dark:text-white':
-    isSelectedStartOrEndDate(day) && isInCurrentMonth(day),
-  'bg-woot-50 dark:bg-woot-800':
-    (isInRange(day) || isHoveringInRange(day)) &&
-    !isSelectedStartOrEndDate(day) &&
-    isInCurrentMonth(day),
-  'outline outline-1 outline-woot-200 -outline-offset-1 dark:outline-woot-700 text-woot-600 dark:text-woot-400':
-    isToday(props.currentDate, day) && !isSelectedStartOrEndDate(day),
-});
-</script>
-
-<template>
-  <div class="flex flex-col w-full gap-2 max-h-[312px]">
-    <CalendarAction
-      :view-mode="MONTH"
-      :calendar-type="calendarType"
-      :first-button-label="
-        monthName(
-          calendarType === START_CALENDAR ? startCurrentDate : endCurrentDate
-        )
-      "
-      :button-label="
-        yearName(
-          calendarType === START_CALENDAR ? startCurrentDate : endCurrentDate
-        )
-      "
-      @prev="onClickPrev"
-      @next="onClickNext"
-      @set-view="setViewMode"
-    />
-    <CalendarWeekLabel />
-    <div
-      v-for="week in weeks(calendarType)"
-      :key="week[0].getTime()"
-      class="grid max-w-md grid-cols-7 gap-2 mx-auto overflow-hidden rounded-lg"
-    >
-      <div
-        v-for="day in week"
-        :key="day.getTime()"
-        class="flex relative items-center justify-center w-9 h-8 py-1.5 px-2 font-medium text-sm rounded-lg cursor-pointer"
-        :class="dayClasses(day)"
-        @mouseenter="emitHoveredEndDate(day)"
-        @mouseleave="emitHoveredEndDate(null)"
-        @click="emitSelectDate(day)"
-      >
-        {{ day.getDate() }}
-        <span
-          v-if="
-            (isInRange(day) || isHoveringInRange(day)) &&
-            isNextDayInRange(day) &&
-            !isLastDayOfMonth(day) &&
-            isInCurrentMonth(day)
-          "
-          class="absolute bottom-0 w-6 h-8 ltr:-right-4 rtl:-left-4 bg-woot-50 dark:bg-woot-800 -z-10"
-        />
-      </div>
-    </div>
-  </div>
-</template>
@@ -1,15 +0,0 @@
-<script setup>
-import { calendarWeeks } from '../helpers/DatePickerHelper';
-</script>
-
-<template>
-  <div class="max-w-md mx-auto grid grid-cols-7 gap-2">
-    <div
-      v-for="day in calendarWeeks"
-      :key="day.id"
-      class="flex items-center justify-center font-medium text-sm w-9 h-7 py-1.5 px-2"
-    >
-      {{ day.label }}
-    </div>
-  </div>
-</template>
@@ -1,86 +0,0 @@
-<script setup>
-import { ref, computed } from 'vue';
-import { getYear, addYears, subYears } from 'date-fns';
-import { CALENDAR_TYPES } from '../helpers/DatePickerHelper';
-
-import CalendarAction from './CalendarAction.vue';
-
-const props = defineProps({
-  calendarType: {
-    type: String,
-    default: 'start',
-  },
-  startCurrentDate: Date,
-  endCurrentDate: Date,
-});
-
-const { START_CALENDAR } = CALENDAR_TYPES;
-
-const calculateStartYear = date => {
-  const year = getYear(date);
-  return year - (year % 10); // Align with the beginning of a decade
-};
-
-const startYear = ref(
-  calculateStartYear(
-    props.calendarType === START_CALENDAR
-      ? props.startCurrentDate
-      : props.endCurrentDate
-  )
-);
-
-const years = computed(() =>
-  Array.from({ length: 10 }, (_, i) => startYear.value + i)
-);
-
-const firstYear = computed(() => years.value[0]);
-const lastYear = computed(() => years.value[years.value.length - 1]);
-
-const activeYear = computed(() => {
-  const date =
-    props.calendarType === START_CALENDAR
-      ? props.startCurrentDate
-      : props.endCurrentDate;
-  return getYear(date);
-});
-
-const onClickPrev = () => {
-  startYear.value = subYears(new Date(startYear.value, 0, 1), 10).getFullYear();
-};
-
-const onClickNext = () => {
-  startYear.value = addYears(new Date(startYear.value, 0, 1), 10).getFullYear();
-};
-
-const emit = defineEmits(['select-year']);
-
-const selectYear = year => {
-  emit('select-year', year);
-};
-</script>
-
-<template>
-  <div class="flex flex-col w-full gap-2 max-h-[312px]">
-    <CalendarAction
-      :calendar-type="calendarType"
-      :button-label="`${firstYear} - ${lastYear}`"
-      @prev="onClickPrev"
-      @next="onClickNext"
-    />
-
-    <div class="grid grid-cols-2 gap-x-3 gap-y-2 w-full auto-rows-[47px]">
-      <button
-        v-for="year in years"
-        :key="year"
-        class="p-2 text-sm font-medium text-center text-slate-800 dark:text-slate-50 w-[144px] h-10 rounded-lg py-2.5 px-2 hover:bg-slate-75 dark:hover:bg-slate-700"
-        :class="{
-          'bg-woot-600 dark:bg-woot-600 text-white dark:text-white hover:bg-woot-500 dark:hover:bg-woot-700':
-            year === activeYear,
-        }"
-        @click="selectYear(year)"
-      >
-        {{ year }}
-      </button>
-    </div>
-  </div>
-</template>
@@ -1,71 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import { dateRanges } from '../helpers/DatePickerHelper';
-import { format, isSameYear, isValid } from 'date-fns';
-
-const props = defineProps({
-  selectedStartDate: Date,
-  selectedEndDate: Date,
-  selectedRange: {
-    type: String,
-    default: '',
-  },
-});
-
-const formatDateRange = computed(() => {
-  const startDate = props.selectedStartDate;
-  const endDate = props.selectedEndDate;
-
-  if (!isValid(startDate) || !isValid(endDate)) {
-    return 'Select a date range';
-  }
-
-  const formatString = isSameYear(startDate, endDate)
-    ? 'MMM d' // Same year: "Apr 1"
-    : 'MMM d yyyy'; // Different years: "Apr 1 2025"
-
-  if (isSameYear(startDate, new Date()) && isSameYear(endDate, new Date())) {
-    // Both dates are in the current year
-    return `${format(startDate, 'MMM d')} - ${format(endDate, 'MMM d')}`;
-  }
-  // At least one date is not in the current year
-  return `${format(startDate, formatString)} - ${format(
-    endDate,
-    formatString
-  )}`;
-});
-
-const activeDateRange = computed(
-  () => dateRanges.find(range => range.value === props.selectedRange).label
-);
-
-const emit = defineEmits(['open']);
-
-const openDatePicker = () => {
-  emit('open');
-};
-</script>
-
-<template>
-  <button
-    class="inline-flex relative items-center rounded-lg gap-2 py-1.5 px-3 h-8 bg-slate-50 dark:bg-slate-800 hover:bg-slate-50 dark:hover:bg-slate-800 active:bg-slate-75 dark:active:bg-slate-800"
-    @click="openDatePicker"
-  >
-    <fluent-icon
-      class="text-slate-800 dark:text-slate-50"
-      icon="calendar"
-      size="16"
-    />
-    <span class="text-sm font-medium text-slate-800 dark:text-slate-50">
-      {{ $t(activeDateRange) }}
-    </span>
-    <span class="text-sm font-medium text-slate-600 dark:text-slate-200">
-      {{ formatDateRange }}
-    </span>
-    <fluent-icon
-      class="text-slate-800 dark:text-slate-50"
-      icon="chevron-down"
-      size="14"
-    />
-  </button>
-</template>
@@ -1,219 +0,0 @@
-import {
-  startOfDay,
-  subDays,
-  endOfDay,
-  subMonths,
-  addMonths,
-  subYears,
-  addYears,
-  startOfMonth,
-  isSameMonth,
-  format,
-  startOfWeek,
-  addDays,
-  eachDayOfInterval,
-  endOfMonth,
-  isSameDay,
-  isWithinInterval,
-} from 'date-fns';
-
-// Constants for calendar and date ranges
-export const calendarWeeks = [
-  { id: 1, label: 'M' },
-  { id: 2, label: 'T' },
-  { id: 3, label: 'W' },
-  { id: 4, label: 'T' },
-  { id: 5, label: 'F' },
-  { id: 6, label: 'S' },
-  { id: 7, label: 'S' },
-];
-
-export const dateRanges = [
-  { label: 'DATE_PICKER.DATE_RANGE_OPTIONS.LAST_7_DAYS', value: 'last7days' },
-  { label: 'DATE_PICKER.DATE_RANGE_OPTIONS.LAST_30_DAYS', value: 'last30days' },
-  {
-    label: 'DATE_PICKER.DATE_RANGE_OPTIONS.LAST_3_MONTHS',
-    value: 'last3months',
-  },
-  {
-    label: 'DATE_PICKER.DATE_RANGE_OPTIONS.LAST_6_MONTHS',
-    value: 'last6months',
-  },
-  { label: 'DATE_PICKER.DATE_RANGE_OPTIONS.LAST_YEAR', value: 'lastYear' },
-  { label: 'DATE_PICKER.DATE_RANGE_OPTIONS.CUSTOM_RANGE', value: 'custom' },
-];
-
-export const DATE_RANGE_TYPES = {
-  LAST_7_DAYS: 'last7days',
-  LAST_30_DAYS: 'last30days',
-  LAST_3_MONTHS: 'last3months',
-  LAST_6_MONTHS: 'last6months',
-  LAST_YEAR: 'lastYear',
-  CUSTOM_RANGE: 'custom',
-};
-
-export const CALENDAR_TYPES = {
-  START_CALENDAR: 'start',
-  END_CALENDAR: 'end',
-};
-
-export const CALENDAR_PERIODS = {
-  WEEK: 'week',
-  MONTH: 'month',
-  YEAR: 'year',
-};
-
-// Utility functions for date operations
-export const monthName = currentDate => format(currentDate, 'MMMM');
-export const yearName = currentDate => format(currentDate, 'yyyy');
-
-export const getIntlDateFormatForLocale = () => {
-  const year = 2222;
-  const month = 12;
-  const day = 15;
-  const date = new Date(year, month - 1, day);
-  const formattedDate = new Intl.DateTimeFormat(navigator.language).format(
-    date
-  );
-  return formattedDate
-    .replace(`${year}`, 'yyyy')
-    .replace(`${month}`, 'MM')
-    .replace(`${day}`, 'dd');
-};
-
-// Utility functions for calendar operations
-export const chunk = (array, size) =>
-  Array.from({ length: Math.ceil(array.length / size) }, (_, index) =>
-    array.slice(index * size, index * size + size)
-  );
-
-export const getWeeksForMonth = (date, weekStartsOn = 1) => {
-  const startOfTheMonth = startOfMonth(date);
-  const startOfTheFirstWeek = startOfWeek(startOfTheMonth, { weekStartsOn });
-  const endOfTheLastWeek = addDays(startOfTheFirstWeek, 41); // Covering six weeks to fill the calendar
-  return chunk(
-    eachDayOfInterval({ start: startOfTheFirstWeek, end: endOfTheLastWeek }),
-    7
-  );
-};
-
-export const moveCalendarDate = (
-  calendar,
-  startCurrentDate,
-  endCurrentDate,
-  direction,
-  period
-) => {
-  const adjustFunctions = {
-    month: { prev: subMonths, next: addMonths },
-    year: { prev: subYears, next: addYears },
-  };
-
-  const adjust = adjustFunctions[period][direction];
-
-  if (calendar === 'start') {
-    const newStart = adjust(startCurrentDate, 1);
-    return { start: newStart, end: endCurrentDate };
-  }
-  const newEnd = adjust(endCurrentDate, 1);
-  return { start: startCurrentDate, end: newEnd };
-};
-
-// Date comparison functions
-export const isToday = (currentDate, date) =>
-  date.getDate() === currentDate.getDate() &&
-  date.getMonth() === currentDate.getMonth() &&
-  date.getFullYear() === currentDate.getFullYear();
-
-export const isCurrentMonth = (day, referenceDate) =>
-  isSameMonth(day, referenceDate);
-
-export const isLastDayOfMonth = day => {
-  const lastDay = endOfMonth(day);
-  return day.getDate() === lastDay.getDate();
-};
-
-export const dayIsInRange = (date, startDate, endDate) => {
-  if (!startDate || !endDate) {
-    return false;
-  }
-  // Normalize dates to ignore time differences
-  let startOfDayStart = startOfDay(startDate);
-  let startOfDayEnd = startOfDay(endDate);
-  // Swap if start is greater than end
-  if (startOfDayStart > startOfDayEnd) {
-    [startOfDayStart, startOfDayEnd] = [startOfDayEnd, startOfDayStart];
-  }
-  // Check if the date is within the interval or is the same as the start date
-  return (
-    isSameDay(date, startOfDayStart) ||
-    isWithinInterval(date, {
-      start: startOfDayStart,
-      end: startOfDayEnd,
-    })
-  );
-};
-
-// Handling hovering states in date range pickers
-export const isHoveringDayInRange = (
-  day,
-  startDate,
-  endDate,
-  hoveredEndDate
-) => {
-  if (endDate && hoveredEndDate && startDate <= hoveredEndDate) {
-    // Ensure the start date is not after the hovered end date
-    return isWithinInterval(day, { start: startDate, end: hoveredEndDate });
-  }
-  return false;
-};
-
-export const isHoveringNextDayInRange = (
-  day,
-  startDate,
-  endDate,
-  hoveredEndDate
-) => {
-  if (startDate && !endDate && hoveredEndDate) {
-    // If a start date is selected, and we're hovering (but haven't clicked an end date yet)
-    const nextDay = addDays(day, 1);
-    return isWithinInterval(nextDay, { start: startDate, end: hoveredEndDate });
-  }
-  if (startDate && endDate) {
-    // Normal range checking between selected start and end dates
-    const nextDay = addDays(day, 1);
-    return isWithinInterval(nextDay, { start: startDate, end: endDate });
-  }
-  return false;
-};
-
-// Helper func to determine active date ranges based on user selection
-export const getActiveDateRange = (range, currentDate) => {
-  const ranges = {
-    last7days: () => ({
-      start: startOfDay(subDays(currentDate, 6)),
-      end: endOfDay(currentDate),
-    }),
-    last30days: () => ({
-      start: startOfDay(subDays(currentDate, 29)),
-      end: endOfDay(currentDate),
-    }),
-    last3months: () => ({
-      start: startOfDay(subMonths(currentDate, 3)),
-      end: endOfDay(currentDate),
-    }),
-    last6months: () => ({
-      start: startOfDay(subMonths(currentDate, 6)),
-      end: endOfDay(currentDate),
-    }),
-    lastYear: () => ({
-      start: startOfDay(subMonths(currentDate, 12)),
-      end: endOfDay(currentDate),
-    }),
-    custom: () => ({ start: currentDate, end: currentDate }),
-  };
-
-  return (
-    ranges[range] || (() => ({ start: currentDate, end: currentDate }))
-  )();
-};
@@ -1,309 +0,0 @@
-import {
-  monthName,
-  yearName,
-  getIntlDateFormatForLocale,
-  getWeeksForMonth,
-  isToday,
-  isCurrentMonth,
-  isLastDayOfMonth,
-  dayIsInRange,
-  getActiveDateRange,
-  isHoveringDayInRange,
-  isHoveringNextDayInRange,
-  moveCalendarDate,
-  chunk,
-} from '../DatePickerHelper';
-
-describe('Date formatting functions', () => {
-  const testDate = new Date(2020, 4, 15); // May 15, 2020
-
-  beforeEach(() => {
-    jest.spyOn(navigator, 'language', 'get').mockReturnValue('en-US');
-  });
-
-  afterEach(() => {
-    jest.restoreAllMocks();
-  });
-
-  it('returns the correct month name from a date', () => {
-    expect(monthName(testDate)).toBe('May');
-  });
-
-  it('returns the correct year from a date', () => {
-    expect(yearName(testDate)).toBe('2020');
-  });
-
-  it('returns the correct date format for the current locale en-US', () => {
-    const expected = 'MM/dd/yyyy';
-    expect(getIntlDateFormatForLocale()).toBe(expected);
-  });
-
-  it('returns the correct date format for the current locale en-IN', () => {
-    jest.spyOn(navigator, 'language', 'get').mockReturnValue('en-IN');
-    const expected = 'dd/MM/yyyy';
-    expect(getIntlDateFormatForLocale()).toBe(expected);
-  });
-});
-
-describe('chunk', () => {
-  const array = [1, 2, 3, 4, 5, 6, 7, 8, 9];
-
-  it('correctly chunks an array into smaller arrays of given size', () => {
-    const expected = [
-      [1, 2, 3],
-      [4, 5, 6],
-      [7, 8, 9],
-    ];
-    expect(chunk(array, 3)).toEqual(expected);
-  });
-
-  it('handles arrays that do not divide evenly by the chunk size', () => {
-    const expected = [[1, 2], [3, 4], [5, 6], [7, 8], [9]];
-    expect(chunk(array, 2)).toEqual(expected);
-  });
-});
-
-describe('getWeeksForMonth', () => {
-  it('returns the correct weeks array for a month starting on Monday', () => {
-    const date = new Date(2020, 3, 1); // April 2020
-    const weeks = getWeeksForMonth(date, 1);
-    expect(weeks.length).toBe(6);
-    expect(weeks[0][0]).toEqual(new Date(2020, 2, 30)); // Check if first day of the first week is correct
-  });
-});
-
-describe('moveCalendarDate', () => {
-  it('handles the year transition when moving the start date backward by one month from January', () => {
-    const startDate = new Date(2021, 0, 1);
-    const endDate = new Date(2021, 0, 31);
-    const result = moveCalendarDate(
-      'start',
-      startDate,
-      endDate,
-      'prev',
-      'month'
-    );
-    const expectedStartDate = new Date(2020, 11, 1);
-    expect(result.start.toISOString()).toEqual(expectedStartDate.toISOString());
-    expect(result.end.toISOString()).toEqual(endDate.toISOString());
-  });
-
-  it('handles the year transition when moving the start date forward by one month from January', () => {
-    const startDate = new Date(2020, 0, 1);
-    const endDate = new Date(2020, 1, 31);
-    const result = moveCalendarDate(
-      'start',
-      startDate,
-      endDate,
-      'next',
-      'month'
-    );
-    const expectedStartDate = new Date(2020, 1, 1);
-    expect(result.start.toISOString()).toEqual(expectedStartDate.toISOString());
-    expect(result.end.toISOString()).toEqual(endDate.toISOString());
-  });
-
-  it('handles the year transition when moving the end date forward by one month from December', () => {
-    const startDate = new Date(2021, 11, 1);
-    const endDate = new Date(2021, 11, 31);
-    const result = moveCalendarDate('end', startDate, endDate, 'next', 'month');
-    const expectedEndDate = new Date(2022, 0, 31);
-    expect(result.start).toEqual(startDate);
-    expect(result.end.toISOString()).toEqual(expectedEndDate.toISOString());
-  });
-  it('handles the year transition when moving the end date backward by one month from December', () => {
-    const startDate = new Date(2021, 11, 1);
-    const endDate = new Date(2021, 11, 31);
-    const result = moveCalendarDate('end', startDate, endDate, 'prev', 'month');
-    const expectedEndDate = new Date(2021, 10, 30);
-
-    expect(result.start).toEqual(startDate);
-    expect(result.end.toISOString()).toEqual(expectedEndDate.toISOString());
-  });
-});
-
-describe('isToday', () => {
-  it('returns true if the dates are the same', () => {
-    const today = new Date();
-    const alsoToday = new Date(today);
-    expect(isToday(today, alsoToday)).toBeTruthy();
-  });
-
-  it('returns false if the dates are not the same', () => {
-    const today = new Date();
-    const notToday = new Date(
-      today.getFullYear(),
-      today.getMonth(),
-      today.getDate() - 1
-    );
-    expect(isToday(today, notToday)).toBeFalsy();
-  });
-});
-
-describe('isCurrentMonth', () => {
-  const referenceDate = new Date(2020, 6, 15); // July 15, 2020
-
-  it('returns true if the day is in the same month as the reference date', () => {
-    const testDay = new Date(2020, 6, 1);
-    expect(isCurrentMonth(testDay, referenceDate)).toBeTruthy();
-  });
-
-  it('returns false if the day is not in the same month as the reference date', () => {
-    const testDay = new Date(2020, 5, 30);
-    expect(isCurrentMonth(testDay, referenceDate)).toBeFalsy();
-  });
-});
-
-describe('isLastDayOfMonth', () => {
-  it('returns true if the day is the last day of the month', () => {
-    const testDay = new Date(2020, 6, 31); // July 31, 2020
-    expect(isLastDayOfMonth(testDay)).toBeTruthy();
-  });
-
-  it('returns false if the day is not the last day of the month', () => {
-    const testDay = new Date(2020, 6, 30); // July 30, 2020
-    expect(isLastDayOfMonth(testDay)).toBeFalsy();
-  });
-});
-
-describe('dayIsInRange', () => {
-  it('returns true if the date is within the range', () => {
-    const start = new Date(2020, 1, 10);
-    const end = new Date(2020, 1, 20);
-    const testDate = new Date(2020, 1, 15);
-    expect(dayIsInRange(testDate, start, end)).toBeTruthy();
-  });
-
-  it('returns true if the date is the same as the start date', () => {
-    const start = new Date(2020, 1, 10);
-    const end = new Date(2020, 1, 20);
-    const testDate = new Date(2020, 1, 10);
-    expect(dayIsInRange(testDate, start, end)).toBeTruthy();
-  });
-
-  it('returns false if the date is outside the range', () => {
-    const start = new Date(2020, 1, 10);
-    const end = new Date(2020, 1, 20);
-    const testDate = new Date(2020, 1, 9);
-    expect(dayIsInRange(testDate, start, end)).toBeFalsy();
-  });
-});
-
-describe('isHoveringDayInRange', () => {
-  const startDate = new Date(2020, 6, 10);
-  const endDate = new Date(2020, 6, 20);
-  const hoveredEndDate = new Date(2020, 6, 15);
-
-  it('returns true if the day is within the start and hovered end dates', () => {
-    const testDay = new Date(2020, 6, 12);
-    expect(
-      isHoveringDayInRange(testDay, startDate, endDate, hoveredEndDate)
-    ).toBeTruthy();
-  });
-
-  it('returns false if the day is outside the hovered date range', () => {
-    const testDay = new Date(2020, 6, 16);
-    expect(
-      isHoveringDayInRange(testDay, startDate, endDate, hoveredEndDate)
-    ).toBeFalsy();
-  });
-});
-
-describe('isHoveringNextDayInRange', () => {
-  const startDate = new Date(2020, 6, 10);
-  const hoveredEndDate = new Date(2020, 6, 15);
-
-  it('returns true if the next day after the given day is within the start and hovered end dates', () => {
-    const testDay = new Date(2020, 6, 14);
-    expect(
-      isHoveringNextDayInRange(testDay, startDate, null, hoveredEndDate)
-    ).toBeTruthy();
-  });
-
-  it('returns false if the next day is outside the start and hovered end dates', () => {
-    const testDay = new Date(2020, 6, 15);
-    expect(
-      isHoveringNextDayInRange(testDay, startDate, null, hoveredEndDate)
-    ).toBeFalsy();
-  });
-});
-
-describe('getActiveDateRange', () => {
-  const currentDate = new Date(2020, 5, 15, 12, 0); // May 15, 2020, at noon
-
-  beforeAll(() => {
-    // Mocking the current date to ensure consistency in tests
-    jest.useFakeTimers().setSystemTime(currentDate.getTime());
-  });
-
-  afterAll(() => {
-    jest.useRealTimers();
-  });
-
-  it('returns the correct range for "last7days"', () => {
-    const range = getActiveDateRange('last7days', new Date());
-    const expectedStart = new Date(2020, 5, 9);
-    expectedStart.setHours(0, 0, 0, 0);
-    const expectedEnd = new Date();
-    expectedEnd.setHours(23, 59, 59, 999);
-
-    expect(range.start).toEqual(expectedStart);
-    expect(range.end).toEqual(expectedEnd);
-  });
-
-  it('returns the correct range for "last30days"', () => {
-    const range = getActiveDateRange('last30days', new Date());
-    const expectedStart = new Date(2020, 4, 17);
-    expectedStart.setHours(0, 0, 0, 0);
-    const expectedEnd = new Date();
-    expectedEnd.setHours(23, 59, 59, 999);
-
-    expect(range.start).toEqual(expectedStart);
-    expect(range.end).toEqual(expectedEnd);
-  });
-
-  it('returns the correct range for "last3months"', () => {
-    const range = getActiveDateRange('last3months', new Date());
-    const expectedStart = new Date(2020, 2, 15);
-    expectedStart.setHours(0, 0, 0, 0);
-    const expectedEnd = new Date();
-    expectedEnd.setHours(23, 59, 59, 999);
-
-    expect(range.start).toEqual(expectedStart);
-    expect(range.end).toEqual(expectedEnd);
-  });
-
-  it('returns the correct range for "last6months"', () => {
-    const range = getActiveDateRange('last6months', new Date());
-    const expectedStart = new Date(2019, 11, 15);
-    expectedStart.setHours(0, 0, 0, 0);
-    const expectedEnd = new Date();
-    expectedEnd.setHours(23, 59, 59, 999);
-
-    expect(range.start).toEqual(expectedStart);
-    expect(range.end).toEqual(expectedEnd);
-  });
-
-  it('returns the correct range for "lastYear"', () => {
-    const range = getActiveDateRange('lastYear', new Date());
-    const expectedStart = new Date(2019, 5, 15);
-    expectedStart.setHours(0, 0, 0, 0);
-    const expectedEnd = new Date();
-    expectedEnd.setHours(23, 59, 59, 999);
-
-    expect(range.start).toEqual(expectedStart);
-    expect(range.end).toEqual(expectedEnd);
-  });
-
-  it('returns the correct range for "custom date range"', () => {
-    const range = getActiveDateRange('custom', new Date());
-    expect(range.start).toEqual(new Date(currentDate));
-    expect(range.end).toEqual(new Date(currentDate));
-  });
-
-  it('handles an unknown range label gracefully', () => {
-    const range = getActiveDateRange('unknown', new Date());
-    expect(range.start).toEqual(new Date(currentDate));
-    expect(range.end).toEqual(new Date(currentDate));
-  });
-});
@@ -1,15 +0,0 @@
-<script setup>
-defineProps({
-  message: {
-    type: String,
-    default: '',
-  },
-});
-</script>
-<template>
-  <div
-    class="flex items-center justify-center h-10 text-sm text-slate-500 dark:text-slate-300"
-  >
-    {{ message }}
-  </div>
-</template>
@@ -1,24 +0,0 @@
-<script setup>
-defineProps({
-  message: {
-    type: String,
-    default: '',
-  },
-});
-</script>
-<template>
-  <div class="relative group w-[inherit] whitespace-normal z-20">
-    <fluent-icon
-      icon="info"
-      size="14"
-      class="mt-0.5 text-slate-600 absolute dark:text-slate-400"
-    />
-    <div
-      class="bg-white dark:bg-slate-900 w-fit ltr:left-4 rtl:right-4 top-0 border p-2.5 group-hover:flex items-center hidden absolute border-slate-75 dark:border-slate-800 rounded-lg shadow-md"
-    >
-      <p class="text-slate-800 dark:text-slate-75 mb-0 text-xs">
-        {{ message }}
-      </p>
-    </div>
-  </div>
-</template>
@@ -81,7 +81,7 @@ export default {
  },

  mounted() {
-    this.$emitter.on(CMD_AI_ASSIST, this.onAIAssist);
+    bus.$on(CMD_AI_ASSIST, this.onAIAssist);
    this.initialMessage = this.draftMessage;
  },

@@ -18,11 +18,13 @@

 <script>
 import { Chrome } from 'vue-color';
+import { mixin as clickaway } from 'vue-clickaway';

 export default {
  components: {
    Chrome,
  },
+  mixins: [clickaway],
  props: {
    value: {
      type: String,
@@ -33,6 +33,7 @@
 import AddLabel from 'shared/components/ui/dropdown/AddLabel.vue';
 import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import LabelDropdown from 'shared/components/ui/label/LabelDropdown.vue';
+import { mixin as clickaway } from 'vue-clickaway';
 import adminMixin from 'dashboard/mixins/isAdmin';

 export default {
@@ -41,7 +42,7 @@ export default {
    LabelDropdown,
  },

-  mixins: [adminMixin, keyboardEventListenerMixins],
+  mixins: [clickaway, adminMixin, keyboardEventListenerMixins],

  props: {
    allLabels: {
@@ -5,7 +5,6 @@
 </template>

 <script>
-import getUuid from 'widget/helpers/uuid';
 import 'video.js/dist/video-js.css';
 import 'videojs-record/dist/css/videojs.record.css';

@@ -29,25 +28,9 @@ import OpusRecorderEngine from 'videojs-record/dist/plugins/videojs.record.opus-

 import { format, addSeconds } from 'date-fns';
 import { AUDIO_FORMATS } from 'shared/constants/messages';
-import { convertWavToMp3 } from './utils/mp3ConversionUtils';

 WaveSurfer.microphone = MicrophonePlugin;

-const RECORDER_CONFIG = {
-  [AUDIO_FORMATS.WAV]: {
-    audioMimeType: 'audio/wav',
-    audioWorkerURL: waveWorker,
-  },
-  [AUDIO_FORMATS.MP3]: {
-    audioMimeType: 'audio/wav',
-    audioWorkerURL: waveWorker,
-  },
-  [AUDIO_FORMATS.OGG]: {
-    audioMimeType: 'audio/ogg',
-    audioWorkerURL: encoderWorker,
-  },
-};
-
 export default {
  name: 'WootAudioRecorder',
  mixins: [alertMixin],
@@ -56,10 +39,6 @@ export default {
      type: String,
      default: AUDIO_FORMATS.WAV,
    },
-    isAWhatsAppChannel: {
-      type: Boolean,
-      default: false,
-    },
  },
  data() {
    return {
@@ -109,7 +88,14 @@ export default {
            audioSampleRate: 48000,
            audioBitRate: 128,
            audioEngine: 'opus-recorder',
-            ...RECORDER_CONFIG[this.audioRecordFormat],
+            ...(this.audioRecordFormat === AUDIO_FORMATS.WAV && {
+              audioMimeType: 'audio/wav',
+              audioWorkerURL: waveWorker,
+            }),
+            ...(this.audioRecordFormat === AUDIO_FORMATS.OGG && {
+              audioMimeType: 'audio/ogg',
+              audioWorkerURL: encoderWorker,
+            }),
          },
        },
      },
@@ -147,11 +133,7 @@ export default {
  methods: {
    deviceReady() {
      if (this.player.record().engine instanceof OpusRecorderEngine) {
-        if (
-          [AUDIO_FORMATS.WAV, AUDIO_FORMATS.MP3].includes(
-            this.audioRecordFormat
-          )
-        ) {
+        if (this.audioRecordFormat === AUDIO_FORMATS.WAV) {
          this.player.record().engine.audioType = 'audio/wav';
        }
      }
@@ -163,16 +145,12 @@ export default {
    stopRecord() {
      this.fireStateRecorderChanged('stopped');
    },
-    async finishRecord() {
-      let recordedContent = this.player.recordedData;
-      let fileName = this.player.recordedData.name;
-      let type = this.player.recordedData.type;
-      if (this.audioRecordFormat === AUDIO_FORMATS.MP3) {
-        recordedContent = await convertWavToMp3(this.player.recordedData);
-        fileName = `${getUuid()}.mp3`;
-        type = AUDIO_FORMATS.MP3;
-      }
-      const file = new File([recordedContent], fileName, { type });
+    finishRecord() {
+      const file = new File(
+        [this.player.recordedData],
+        this.player.recordedData.name,
+        { type: this.player.recordedData.type }
+      );
      this.fireRecorderBlob(file);
    },
    progressRecord() {
@@ -253,13 +231,11 @@ export default {
    @apply bg-transparent max-h-60 min-h-[3rem] pt-4 px-0 pb-0 resize-none;
  }
 }
-
 // Added to override the default text and bg style to support dark and light mode.
 .video-js .vjs-control-bar,
 .vjs-record.video-js .vjs-control.vjs-record-indicator:before {
  @apply text-slate-600 dark:text-slate-200 bg-transparent dark:bg-transparent;
 }
-
 // Added to fix  div overlays the screen and takes over the button clicks
 // https://github.com/collab-project/videojs-record/issues/688
 // https://github.com/collab-project/videojs-record/pull/709
@@ -352,16 +352,10 @@ export default {
    // Components using this
    // 1. SearchPopover.vue

-    this.$emitter.on(
-      BUS_EVENTS.INSERT_INTO_RICH_EDITOR,
-      this.insertContentIntoEditor
-    );
+    bus.$on(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, this.insertContentIntoEditor);
  },
  beforeDestroy() {
-    this.$emitter.off(
-      BUS_EVENTS.INSERT_INTO_RICH_EDITOR,
-      this.insertContentIntoEditor
-    );
+    bus.$off(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, this.insertContentIntoEditor);
  },
  methods: {
    reloadState(content = this.value) {
@@ -1,53 +0,0 @@
-import lamejs from 'lamejs';
-/**
- * Encodes a mono channel audio stream to MP3 format.
- * @param {number} channels - Number of audio channels.
- * @param {number} sampleRate - Sample rate in Hz.
- * @param {Int16Array} samples - Audio samples to be encoded.
- * @returns {Blob} - The MP3 encoded audio as a Blob.
- */
-export const encodeToMP3 = (channels, sampleRate, samples) => {
-  const outputBuffer = [];
-  const encoder = new lamejs.Mp3Encoder(channels, sampleRate, 128);
-  const maxSamplesPerFrame = 1152;
-
-  for (let offset = 0; offset < samples.length; offset += maxSamplesPerFrame) {
-    const sliceEnd = Math.min(offset + maxSamplesPerFrame, samples.length);
-    const sampleSlice = samples.subarray(offset, sliceEnd);
-    const mp3Buffer = encoder.encodeBuffer(sampleSlice);
-
-    if (mp3Buffer.length > 0) {
-      outputBuffer.push(new Int8Array(mp3Buffer));
-    }
-  }
-
-  const remainingData = encoder.flush();
-  if (remainingData.length > 0) {
-    outputBuffer.push(new Int8Array(remainingData));
-  }
-
-  return new Blob(outputBuffer, { type: 'audio/mp3' });
-};
-
-/**
- * Converts a WAV audio Blob to an MP3 format Blob.
- * @param {Blob} blob - The audio data in WAV format as a Blob.
- * @returns {Promise<Blob>} - A Blob containing the MP3 encoded audio.
- */
-export const convertWavToMp3 = async blob => {
-  try {
-    const audioBuffer = await blob.arrayBuffer();
-    const wavHeader = lamejs.WavHeader.readHeader(new DataView(audioBuffer));
-    const samples = new Int16Array(
-      audioBuffer,
-      wavHeader.dataOffset,
-      wavHeader.dataLen / 2
-    );
-
-    return encodeToMP3(wavHeader.channels, wavHeader.sampleRate, samples);
-  } catch (error) {
-    // eslint-disable-next-line
-    console.log('Failed to convert WAV to MP3:', error);
-    throw new Error('Conversion from WAV to MP3 failed.');
-  }
-};
@@ -45,6 +45,7 @@
 <script>
 import wootConstants from 'dashboard/constants/globals';
 import { mapGetters } from 'vuex';
+import { mixin as clickaway } from 'vue-clickaway';
 import FilterItem from './FilterItem.vue';
 import uiSettingsMixin from 'dashboard/mixins/uiSettings';

@@ -52,7 +53,7 @@ export default {
  components: {
    FilterItem,
  },
-  mixins: [uiSettingsMixin],
+  mixins: [clickaway, uiSettingsMixin],
  data() {
    return {
      showActionsDropdown: false,
@@ -103,7 +103,6 @@
        :status="chat.status"
        :inbox-id="inbox.id"
        :priority="chat.priority"
-        :chat-id="chat.id"
        :has-unread-messages="hasUnread"
        @update-conversation="onUpdateConversation"
        @assign-agent="onAssignAgent"
@@ -71,10 +71,6 @@
        :class="{ 'justify-end': isContactPanelOpen }"
      >
        <SLA-card-label v-if="hasSlaPolicyId" :chat="chat" show-extended-info />
-        <linear
-          v-if="isLinearIntegrationEnabled && isLinearFeatureEnabled"
-          :conversation-id="currentChat.id"
-        />
        <more-actions :conversation-id="currentChat.id" />
      </div>
    </div>
@@ -93,8 +89,6 @@ import SLACardLabel from './components/SLACardLabel.vue';
 import wootConstants from 'dashboard/constants/globals';
 import { conversationListPageURL } from 'dashboard/helper/URLHelper';
 import { snoozedReopenTime } from 'dashboard/helper/snoozeHelpers';
-import { FEATURE_FLAGS } from 'dashboard/featureFlags';
-import Linear from './linear/index.vue';

 export default {
  components: {
@@ -103,7 +97,6 @@ export default {
    MoreActions,
    Thumbnail,
    SLACardLabel,
-    Linear,
  },
  mixins: [inboxMixin, agentMixin, keyboardEventListenerMixins],
  props: {
@@ -128,9 +121,6 @@ export default {
    ...mapGetters({
      uiFlags: 'inboxAssignableAgents/getUIFlags',
      currentChat: 'getSelectedChat',
-      accountId: 'getCurrentAccountId',
-      isFeatureEnabledonAccount: 'accounts/isFeatureEnabledonAccount',
-      appIntegrations: 'integrations/getAppIntegrations',
    }),
    chatMetadata() {
      return this.chat.meta;
@@ -188,17 +178,6 @@ export default {
    hasSlaPolicyId() {
      return this.chat?.sla_policy_id;
    },
-    isLinearIntegrationEnabled() {
-      return this.appIntegrations.find(
-        integration => integration.id === 'linear' && !!integration.hooks.length
-      );
-    },
-    isLinearFeatureEnabled() {
-      return this.isFeatureEnabledonAccount(
-        this.accountId,
-        FEATURE_FLAGS.LINEAR
-      );
-    },
  },

  methods: {
@@ -1,9 +1,5 @@
 <template>
-  <li
-    v-if="shouldRenderMessage"
-    :id="`message${data.id}`"
-    :class="[alignBubble, 'group']"
-  >
+  <li v-if="shouldRenderMessage" :id="`message${data.id}`" :class="alignBubble">
    <div :class="wrapClass">
      <div
        v-if="isFailed && !hasOneDayPassed && !isAnEmailInbox"
@@ -125,10 +121,7 @@
        </a>
      </div>
    </div>
-    <div
-      v-if="shouldShowContextMenu"
-      class="context-menu-wrap invisible group-hover:visible"
-    >
+    <div v-if="shouldShowContextMenu" class="context-menu-wrap">
      <context-menu
        v-if="isBubble && !isMessageDeleted"
        :context-menu-position="contextMenuPosition"
@@ -480,11 +473,11 @@ export default {
  },
  mounted() {
    this.hasMediaLoadError = false;
-    this.$emitter.on(BUS_EVENTS.ON_MESSAGE_LIST_SCROLL, this.closeContextMenu);
+    bus.$on(BUS_EVENTS.ON_MESSAGE_LIST_SCROLL, this.closeContextMenu);
    this.setupHighlightTimer();
  },
  beforeDestroy() {
-    this.$emitter.off(BUS_EVENTS.ON_MESSAGE_LIST_SCROLL, this.closeContextMenu);
+    bus.$off(BUS_EVENTS.ON_MESSAGE_LIST_SCROLL, this.closeContextMenu);
    clearTimeout(this.higlightTimeout);
  },
  methods: {
@@ -538,7 +531,7 @@ export default {
      const { conversation_id: conversationId, id: replyTo } = this.data;

      LocalStorage.updateJsonStore(replyStorageKey, conversationId, replyTo);
-      this.$emitter.emit(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE, this.data);
+      bus.$emit(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE, this.data);
    },
    setupHighlightTimer() {
      if (Number(this.$route.query.messageId) !== Number(this.data.id)) {
@@ -324,12 +324,12 @@ export default {
  },

  created() {
-    this.$emitter.on(BUS_EVENTS.SCROLL_TO_MESSAGE, this.onScrollToMessage);
+    bus.$on(BUS_EVENTS.SCROLL_TO_MESSAGE, this.onScrollToMessage);
    // when a new message comes in, we refetch the label suggestions
-    this.$emitter.on(BUS_EVENTS.FETCH_LABEL_SUGGESTIONS, this.fetchSuggestions);
+    bus.$on(BUS_EVENTS.FETCH_LABEL_SUGGESTIONS, this.fetchSuggestions);
    // when a message is sent we set the flag to true this hides the label suggestions,
    // until the chat is changed and the flag is reset in the watch for currentChat
-    this.$emitter.on(BUS_EVENTS.MESSAGE_SENT, () => {
+    bus.$on(BUS_EVENTS.MESSAGE_SENT, () => {
      this.messageSentSinceOpened = true;
    });
  },
@@ -396,7 +396,7 @@ export default {
      this.$store.dispatch('fetchAllAttachments', this.currentChat.id);
    },
    removeBusListeners() {
-      this.$emitter.off(BUS_EVENTS.SCROLL_TO_MESSAGE, this.onScrollToMessage);
+      bus.$off(BUS_EVENTS.SCROLL_TO_MESSAGE, this.onScrollToMessage);
    },
    onScrollToMessage({ messageId = '' } = {}) {
      this.$nextTick(() => {
@@ -514,7 +514,7 @@ export default {
      } else {
        this.hasUserScrolled = true;
      }
-      this.$emitter.emit(BUS_EVENTS.ON_MESSAGE_LIST_SCROLL);
+      bus.$emit(BUS_EVENTS.ON_MESSAGE_LIST_SCROLL);
      this.fetchPreviousMessages(e.target.scrollTop);
    },

@@ -37,6 +37,7 @@
 </template>
 <script>
 import { mapGetters } from 'vuex';
+import { mixin as clickaway } from 'vue-clickaway';
 import alertMixin from 'shared/mixins/alertMixin';
 import EmailTranscriptModal from './EmailTranscriptModal.vue';
 import ResolveAction from '../../buttons/ResolveAction.vue';
@@ -51,7 +52,7 @@ export default {
    EmailTranscriptModal,
    ResolveAction,
  },
-  mixins: [alertMixin],
+  mixins: [alertMixin, clickaway],
  data() {
    return {
      showEmailActionsModal: false,
@@ -61,14 +62,14 @@ export default {
    ...mapGetters({ currentChat: 'getSelectedChat' }),
  },
  mounted() {
-    this.$emitter.on(CMD_MUTE_CONVERSATION, this.mute);
-    this.$emitter.on(CMD_UNMUTE_CONVERSATION, this.unmute);
-    this.$emitter.on(CMD_SEND_TRANSCRIPT, this.toggleEmailActionsModal);
+    bus.$on(CMD_MUTE_CONVERSATION, this.mute);
+    bus.$on(CMD_UNMUTE_CONVERSATION, this.unmute);
+    bus.$on(CMD_SEND_TRANSCRIPT, this.toggleEmailActionsModal);
  },
  destroyed() {
-    this.$emitter.off(CMD_MUTE_CONVERSATION, this.mute);
-    this.$emitter.off(CMD_UNMUTE_CONVERSATION, this.unmute);
-    this.$emitter.off(CMD_SEND_TRANSCRIPT, this.toggleEmailActionsModal);
+    bus.$off(CMD_MUTE_CONVERSATION, this.mute);
+    bus.$off(CMD_UNMUTE_CONVERSATION, this.unmute);
+    bus.$off(CMD_SEND_TRANSCRIPT, this.toggleEmailActionsModal);
  },
  methods: {
    mute() {
@@ -153,6 +153,7 @@

 <script>
 import { mapGetters } from 'vuex';
+import { mixin as clickaway } from 'vue-clickaway';
 import alertMixin from 'shared/mixins/alertMixin';
 import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';

@@ -217,6 +218,7 @@ export default {
    ArticleSearchPopover,
  },
  mixins: [
+    clickaway,
    inboxMixin,
    uiSettingsMixin,
    alertMixin,
@@ -501,10 +503,11 @@ export default {
      return `draft-${this.conversationIdByRoute}-${this.replyType}`;
    },
    audioRecordFormat() {
-      if (this.isAWhatsAppChannel || this.isATelegramChannel) {
-        return AUDIO_FORMATS.MP3;
-      }
-      if (this.isAPIInbox) {
+      if (
+        this.isAWhatsAppChannel ||
+        this.isAPIInbox ||
+        this.isATelegramChannel
+      ) {
        return AUDIO_FORMATS.OGG;
      }
      return AUDIO_FORMATS.WAV;
@@ -596,15 +599,12 @@ export default {
    );

    this.fetchAndSetReplyTo();
-    this.$emitter.on(
-      BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE,
-      this.fetchAndSetReplyTo
-    );
+    bus.$on(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE, this.fetchAndSetReplyTo);

    // A hacky fix to solve the drag and drop
    // Is showing on top of new conversation modal drag and drop
    // TODO need to find a better solution
-    this.$emitter.on(
+    bus.$on(
      BUS_EVENTS.NEW_CONVERSATION_MODAL,
      this.onNewConversationModalActive
    );
@@ -612,13 +612,10 @@ export default {
  destroyed() {
    document.removeEventListener('paste', this.onPaste);
    document.removeEventListener('keydown', this.handleKeyEvents);
-    this.$emitter.off(
-      BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE,
-      this.fetchAndSetReplyTo
-    );
+    bus.$off(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE, this.fetchAndSetReplyTo);
  },
  beforeDestroy() {
-    this.$emitter.off(
+    bus.$off(
      BUS_EVENTS.NEW_CONVERSATION_MODAL,
      this.onNewConversationModalActive
    );
@@ -631,7 +628,7 @@ export default {
        const lines = title.split('\n');
        const nonEmptyLines = lines.filter(line => line.trim() !== '');
        const filteredMarkdown = nonEmptyLines.join(' ');
-        this.$emitter.emit(
+        bus.$emit(
          BUS_EVENTS.INSERT_INTO_RICH_EDITOR,
          `[${filteredMarkdown}](${url})`
        );
@@ -873,8 +870,8 @@ export default {
          'createPendingMessageAndSend',
          messagePayload
        );
-        this.$emitter.emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
-        this.$emitter.emit(BUS_EVENTS.MESSAGE_SENT);
+        bus.$emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
+        bus.$emit(BUS_EVENTS.MESSAGE_SENT);
        this.removeFromDraft();
        this.sendMessageAnalyticsData(messagePayload.private);
      } catch (error) {
@@ -1200,7 +1197,7 @@ export default {
    resetReplyToMessage() {
      const replyStorageKey = LOCAL_STORAGE_KEYS.MESSAGE_REPLY_TO;
      LocalStorage.deleteFromJsonStore(replyStorageKey, this.conversationId);
-      this.$emitter.emit(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE);
+      bus.$emit(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE);
    },
    onNewConversationModalActive(isActive) {
      // Issue is if the new conversation modal is open and we drag and drop the file
@@ -1258,7 +1255,6 @@ export default {
    }
  }
 }
-
 .send-button {
  @apply mb-0;
 }
@@ -1283,7 +1279,6 @@ export default {

 .emoji-dialog--rtl {
  @apply left-[unset] -right-80;
-
  &::before {
    transform: rotate(90deg);
    filter: drop-shadow(0px 4px 4px rgba(0, 0, 0, 0.08));
@@ -9,7 +9,7 @@
          <woot-input
            v-model.trim="$v.toEmailsVal.$model"
            type="text"
-            class="[&>input]:!mb-0 [&>input]:border-transparent [&>input]:h-8 [&>input]:text-sm [&>input]:!border-0 [&>input]:border-none"
+            class="[&>input]:mb-0 [&>input]:border-transparent [&>input]:h-8 [&>input]:text-sm [&>input]:!border-0 [&>input]:border-none"
            :class="{ error: $v.toEmailsVal.$error }"
            :placeholder="$t('CONVERSATION.REPLYBOX.EMAIL_HEAD.CC.PLACEHOLDER')"
            @blur="onBlur"
@@ -25,7 +25,7 @@
        <div class="rounded-none flex-1 min-w-0 m-0 whitespace-nowrap">
          <woot-input
            v-model.trim="$v.ccEmailsVal.$model"
-            class="[&>input]:!mb-0 [&>input]:border-transparent [&>input]:h-8 [&>input]:text-sm [&>input]:!border-0 [&>input]:border-none"
+            class="[&>input]:mb-0 [&>input]:border-transparent [&>input]:h-8 [&>input]:text-sm [&>input]:!border-0 [&>input]:border-none"
            type="text"
            :class="{ error: $v.ccEmailsVal.$error }"
            :placeholder="$t('CONVERSATION.REPLYBOX.EMAIL_HEAD.CC.PLACEHOLDER')"
@@ -54,7 +54,7 @@
          <woot-input
            v-model.trim="$v.bccEmailsVal.$model"
            type="text"
-            class="[&>input]:!mb-0 [&>input]:border-transparent [&>input]:h-8 [&>input]:text-sm [&>input]:!border-0 [&>input]:border-none"
+            class="[&>input]:mb-0 [&>input]:border-transparent [&>input]:h-8 [&>input]:text-sm [&>input]:!border-0 [&>input]:border-none"
            :class="{ error: $v.bccEmailsVal.$error }"
            :placeholder="
              $t('CONVERSATION.REPLYBOX.EMAIL_HEAD.BCC.PLACEHOLDER')
@@ -7,10 +7,8 @@
      'bg-woot-600 text-woot-50': messageType === MESSAGE_TYPE.OUTGOING,
      '-mx-2': !parentHasAttachments,
    }"
-    @click="scrollToMessage"
  >
    <message-preview
-      class="cursor-pointer"
      :message="message"
      :show-message-type="false"
      :default-empty-message="$t('CONVERSATION.REPLY_MESSAGE_NOT_FOUND')"
@@ -21,7 +19,6 @@
 <script>
 import MessagePreview from 'dashboard/components/widgets/conversation/MessagePreview.vue';
 import { MESSAGE_TYPE } from 'shared/constants/messages';
-import { BUS_EVENTS } from 'shared/constants/busEvents';

 export default {
  name: 'ReplyTo',
@@ -45,12 +42,5 @@ export default {
  data() {
    return { MESSAGE_TYPE };
  },
-  methods: {
-    scrollToMessage() {
-      this.$emitter.emit(BUS_EVENTS.SCROLL_TO_MESSAGE, {
-        messageId: this.message.id,
-      });
-    },
-  },
 };
 </script>
@@ -180,6 +180,7 @@
  </woot-modal>
 </template>
 <script>
+import { mixin as clickaway } from 'vue-clickaway';
 import { mapGetters } from 'vuex';
 import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import timeMixin from 'dashboard/mixins/time';
@@ -199,7 +200,7 @@ export default {
  components: {
    Thumbnail,
  },
-  mixins: [keyboardEventListenerMixins, timeMixin],
+  mixins: [keyboardEventListenerMixins, clickaway, timeMixin],
  props: {
    show: {
      type: Boolean,
@@ -49,8 +49,9 @@
 </template>

 <script>
-import { evaluateSLAStatus } from '@chatwoot/utils';
+import { evaluateSLAStatus } from '../helpers/SLAHelper';
 import SLAPopoverCard from './SLAPopoverCard.vue';
+import { mixin as clickaway } from 'vue-clickaway';

 const REFRESH_INTERVAL = 60000;

@@ -58,6 +59,7 @@ export default {
  components: {
    SLAPopoverCard,
  },
+  mixins: [clickaway],
  props: {
    chat: {
      type: Object,
@@ -137,10 +139,7 @@ export default {
      }, REFRESH_INTERVAL);
    },
    updateSlaStatus() {
-      this.slaStatus = evaluateSLAStatus({
-        appliedSla: this.appliedSLA,
-        chat: this.chat,
-      });
+      this.slaStatus = evaluateSLAStatus(this.appliedSLA, this.chat);
    },
    openSlaPopover() {
      if (!this.showExtendedInfo) return;
@@ -39,7 +39,7 @@ const toggleShowAllNRT = () => {
 </script>
 <template>
  <div
-    class="absolute flex flex-col items-start bg-white dark:bg-slate-800 z-50 p-4 border border-solid border-slate-75 dark:border-slate-700 w-[384px] rounded-xl gap-4 max-h-96 overflow-auto"
+    class="absolute flex flex-col items-start bg-[#fdfdfd] dark:bg-slate-800 z-50 p-4 border border-solid border-slate-75 dark:border-slate-700 w-[384px] rounded-xl gap-4 max-h-96 overflow-auto"
  >
    <span class="text-sm font-medium text-slate-900 dark:text-slate-25">
      {{ $t('SLA.EVENTS.TITLE') }}
@@ -16,7 +16,7 @@
      />
    </template>
    <menu-item
-      v-if="showSnooze"
+      v-if="show(snoozeOption.key)"
      :option="snoozeOption"
      variant="icon"
      @click="snoozeConversation()"
@@ -86,10 +86,6 @@ export default {
  },
  mixins: [agentMixin],
  props: {
-    chatId: {
-      type: Number,
-      default: null,
-    },
    status: {
      type: String,
      default: '',
@@ -209,10 +205,6 @@ export default {
        ...this.filteredAgentOnAvailability,
      ];
    },
-    showSnooze() {
-      // Don't show snooze if the conversation is already snoozed/resolved/pending
-      return this.status === wootConstants.STATUS_TYPE.OPEN;
-    },
  },
  mounted() {
    this.$store.dispatch('inboxAssignableAgents/fetch', [this.inboxId]);
@@ -221,8 +213,7 @@ export default {
    toggleStatus(status, snoozedUntil) {
      this.$emit('update-conversation', status, snoozedUntil);
    },
-    async snoozeConversation() {
-      await this.$store.dispatch('setContextMenuChatId', this.chatId);
+    snoozeConversation() {
      const ninja = document.querySelector('ninja-keys');
      ninja.open({ parent: 'snooze_conversation' });
    },
@@ -101,12 +101,14 @@
 import { mapGetters } from 'vuex';
 import Thumbnail from 'dashboard/components/widgets/Thumbnail.vue';
 import Spinner from 'shared/components/Spinner.vue';
+import { mixin as clickaway } from 'vue-clickaway';

 export default {
  components: {
    Thumbnail,
    Spinner,
  },
+  mixins: [clickaway],
  props: {
    selectedInboxes: {
      type: Array,
@@ -95,40 +95,20 @@
    <div v-if="allConversationsSelected" class="bulk-action__alert">
      {{ $t('BULK_ACTION.ALL_CONVERSATIONS_SELECTED_ALERT') }}
    </div>
-    <woot-modal
-      :show.sync="showCustomTimeSnoozeModal"
-      :on-close="hideCustomSnoozeModal"
-    >
-      <custom-snooze-modal
-        @close="hideCustomSnoozeModal"
-        @choose-time="customSnoozeTime"
-      />
-    </woot-modal>
  </div>
 </template>

 <script>
-import { getUnixTime } from 'date-fns';
-import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
-import wootConstants from 'dashboard/constants/globals';
-import {
-  CMD_BULK_ACTION_SNOOZE_CONVERSATION,
-  CMD_BULK_ACTION_REOPEN_CONVERSATION,
-  CMD_BULK_ACTION_RESOLVE_CONVERSATION,
-} from 'dashboard/routes/dashboard/commands/commandBarBusEvents';
-
 import AgentSelector from './AgentSelector.vue';
 import UpdateActions from './UpdateActions.vue';
 import LabelActions from './LabelActions.vue';
 import TeamActions from './TeamActions.vue';
-import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
 export default {
  components: {
    AgentSelector,
    UpdateActions,
    LabelActions,
    TeamActions,
-    CustomSnoozeModal,
  },
  props: {
    conversations: {
@@ -163,68 +143,17 @@ export default {
      showLabelActions: false,
      showTeamsList: false,
      popoverPositions: {},
-      showCustomTimeSnoozeModal: false,
    };
  },
-  mounted() {
-    this.$emitter.on(
-      CMD_BULK_ACTION_SNOOZE_CONVERSATION,
-      this.onCmdSnoozeConversation
-    );
-    this.$emitter.on(
-      CMD_BULK_ACTION_REOPEN_CONVERSATION,
-      this.onCmdReopenConversation
-    );
-    this.$emitter.on(
-      CMD_BULK_ACTION_RESOLVE_CONVERSATION,
-      this.onCmdResolveConversation
-    );
-  },
-  destroyed() {
-    this.$emitter.off(
-      CMD_BULK_ACTION_SNOOZE_CONVERSATION,
-      this.onCmdSnoozeConversation
-    );
-    this.$emitter.off(
-      CMD_BULK_ACTION_REOPEN_CONVERSATION,
-      this.onCmdReopenConversation
-    );
-    this.$emitter.off(
-      CMD_BULK_ACTION_RESOLVE_CONVERSATION,
-      this.onCmdResolveConversation
-    );
-  },
  methods: {
-    onCmdSnoozeConversation(snoozeType) {
-      if (snoozeType === wootConstants.SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME) {
-        this.showCustomTimeSnoozeModal = true;
-      } else {
-        this.updateConversations('snoozed', findSnoozeTime(snoozeType) || null);
-      }
-    },
-    onCmdReopenConversation() {
-      this.updateConversations('open', null);
-    },
-    onCmdResolveConversation() {
-      this.updateConversations('resolved', null);
-    },
-    customSnoozeTime(customSnoozedTime) {
-      this.showCustomTimeSnoozeModal = false;
-      if (customSnoozedTime) {
-        this.updateConversations('snoozed', getUnixTime(customSnoozedTime));
-      }
-    },
-    hideCustomSnoozeModal() {
-      this.showCustomTimeSnoozeModal = false;
-    },
    selectAll(e) {
      this.$emit('select-all-conversations', e.target.checked);
    },
    submit(agent) {
      this.$emit('assign-agent', agent);
    },
-    updateConversations(status, snoozedUntil) {
-      this.$emit('update-conversations', status, snoozedUntil);
+    updateConversations(status) {
+      this.$emit('update-conversations', status);
    },
    assignLabels(labels) {
      this.$emit('assign-labels', labels);
@@ -74,9 +74,11 @@
 </template>

 <script>
+import { mixin as clickaway } from 'vue-clickaway';
 import { mapGetters } from 'vuex';

 export default {
+  mixins: [clickaway],
  data() {
    return {
      query: '',
@@ -59,8 +59,10 @@
 </template>

 <script>
+import { mixin as clickaway } from 'vue-clickaway';
 import { mapGetters } from 'vuex';
 export default {
+  mixins: [clickaway],
  data() {
    return {
      query: '',
@@ -1,98 +1,12 @@
-<script setup>
-import { useI18n } from 'dashboard/composables/useI18n';
-import { ref } from 'vue';
-
-import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
-import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
-
-const { t } = useI18n();
-
-const emits = defineEmits(['update', 'close']);
-
-const props = defineProps({
-  selectedInboxes: {
-    type: Array,
-    default: () => [],
-  },
-  conversationCount: {
-    type: Number,
-    default: 0,
-  },
-  showResolve: {
-    type: Boolean,
-    default: true,
-  },
-  showReopen: {
-    type: Boolean,
-    default: true,
-  },
-  showSnooze: {
-    type: Boolean,
-    default: true,
-  },
-});
-
-const actions = ref([
-  { icon: 'checkmark', key: 'resolved' },
-  { icon: 'arrow-redo', key: 'open' },
-  { icon: 'send-clock', key: 'snoozed' },
-]);
-
-const updateConversations = key => {
-  if (key === 'snoozed') {
-    // If the user clicks on the snooze option from the bulk action change status dropdown.
-    // Open the snooze option for bulk action in the cmd bar.
-    const ninja = document.querySelector('ninja-keys');
-    ninja?.open({ parent: 'bulk_action_snooze_conversation' });
-  } else {
-    emits('update', key);
-  }
-};
-
-const onClose = () => {
-  emits('close');
-};
-
-const showAction = key => {
-  const actionsMap = {
-    resolved: props.showResolve,
-    open: props.showReopen,
-    snoozed: props.showSnooze,
-  };
-  return actionsMap[key] || false;
-};
-
-const actionLabel = key => {
-  const labelsMap = {
-    resolved: t('CONVERSATION.HEADER.RESOLVE_ACTION'),
-    open: t('CONVERSATION.HEADER.REOPEN_ACTION'),
-    snoozed: t('BULK_ACTION.UPDATE.SNOOZE_UNTIL'),
-  };
-  return labelsMap[key] || '';
-};
-</script>
-
 <template>
-  <div
-    v-on-clickaway="onClose"
-    class="absolute right-2 top-12 origin-top-right w-auto z-20 bg-white dark:bg-slate-800 rounded-lg border border-solid border-slate-50 dark:border-slate-700 shadow-md"
-  >
-    <div
-      class="right-[var(--triangle-position)] block z-10 absolute text-left -top-3"
-    >
+  <div v-on-clickaway="onClose" class="actions-container">
+    <div class="triangle">
      <svg height="12" viewBox="0 0 24 12" width="24">
-        <path
-          d="M20 12l-8-8-12 12"
-          fill-rule="evenodd"
-          stroke-width="1px"
-          class="fill-white dark:fill-slate-800 stroke-slate-50 dark:stroke-slate-600/50"
-        />
+        <path d="M20 12l-8-8-12 12" fill-rule="evenodd" stroke-width="1px" />
      </svg>
    </div>
-    <div class="p-2.5 flex gap-1 items-center justify-between">
-      <span class="text-sm font-medium text-slate-600 dark:text-slate-100">
-        {{ $t('BULK_ACTION.UPDATE.CHANGE_STATUS') }}
-      </span>
+    <div class="header flex items-center justify-between">
+      <span>{{ $t('BULK_ACTION.UPDATE.CHANGE_STATUS') }}</span>
      <woot-button
        size="tiny"
        variant="clear"
@@ -101,8 +15,8 @@ const actionLabel = key => {
        @click="onClose"
      />
    </div>
-    <div class="px-2.5 pt-0 pb-2.5">
-      <woot-dropdown-menu class="m-0 list-none">
+    <div class="container">
+      <woot-dropdown-menu>
        <template v-for="action in actions">
          <woot-dropdown-item v-if="showAction(action.key)" :key="action.key">
            <woot-button
@@ -120,3 +34,116 @@ const actionLabel = key => {
    </div>
  </div>
 </template>
+
+<script>
+import { mixin as clickaway } from 'vue-clickaway';
+import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
+import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
+
+export default {
+  components: {
+    WootDropdownItem,
+    WootDropdownMenu,
+  },
+  mixins: [clickaway],
+  props: {
+    selectedInboxes: {
+      type: Array,
+      default: () => [],
+    },
+    conversationCount: {
+      type: Number,
+      default: 0,
+    },
+    showResolve: {
+      type: Boolean,
+      default: true,
+    },
+    showReopen: {
+      type: Boolean,
+      default: true,
+    },
+    showSnooze: {
+      type: Boolean,
+      default: true,
+    },
+  },
+  data() {
+    return {
+      query: '',
+      selectedAction: null,
+      actions: [
+        {
+          icon: 'checkmark',
+          key: 'resolved',
+        },
+        {
+          icon: 'arrow-redo',
+          key: 'open',
+        },
+        {
+          icon: 'send-clock',
+          key: 'snoozed',
+        },
+      ],
+    };
+  },
+  methods: {
+    updateConversations(key) {
+      this.$emit('update', key);
+    },
+    goBack() {
+      this.selectedAgent = null;
+    },
+    onClose() {
+      this.$emit('close');
+    },
+    showAction(key) {
+      const actionsMap = {
+        resolved: this.showResolve,
+        open: this.showReopen,
+        snoozed: this.showSnooze,
+      };
+      return actionsMap[key] || false;
+    },
+    actionLabel(key) {
+      const labelsMap = {
+        resolved: this.$t('CONVERSATION.HEADER.RESOLVE_ACTION'),
+        open: this.$t('CONVERSATION.HEADER.REOPEN_ACTION'),
+        snoozed: this.$t('BULK_ACTION.UPDATE.SNOOZE_UNTIL_NEXT_REPLY'),
+      };
+      return labelsMap[key] || '';
+    },
+  },
+};
+</script>
+
+<style scoped lang="scss">
+.actions-container {
+  @apply absolute right-2 top-12 origin-top-right w-auto z-20 bg-white dark:bg-slate-800 rounded-lg border border-solid border-slate-50 dark:border-slate-700 shadow-md;
+
+  .header {
+    @apply p-2.5;
+
+    span {
+      @apply text-sm font-medium;
+    }
+  }
+  .container {
+    @apply px-2.5 pt-0 pb-2.5;
+  }
+
+  .triangle {
+    right: var(--triangle-position);
+    @apply block z-10 absolute text-left -top-3;
+
+    svg path {
+      @apply fill-white dark:fill-slate-800 stroke-slate-50 dark:stroke-slate-600/50;
+    }
+  }
+}
+
+ul {
+  @apply m-0 list-none;
+}
+</style>
@@ -0,0 +1,117 @@
+const calculateThreshold = (timeOffset, threshold) => {
+  // Calculate the time left for the SLA to breach or the time since the SLA has missed
+  if (threshold === null) return null;
+  const currentTime = Math.floor(Date.now() / 1000);
+  return timeOffset + threshold - currentTime;
+};
+
+const findMostUrgentSLAStatus = SLAStatuses => {
+  // Sort the SLAs based on the threshold and return the most urgent SLA
+  SLAStatuses.sort(
+    (sla1, sla2) => Math.abs(sla1.threshold) - Math.abs(sla2.threshold)
+  );
+  return SLAStatuses[0];
+};
+
+const formatSLATime = seconds => {
+  const units = {
+    y: 31536000, // 60 * 60 * 24 * 365
+    mo: 2592000, // 60 * 60 * 24 * 30
+    d: 86400, // 60 * 60 * 24
+    h: 3600, // 60 * 60
+    m: 60,
+  };
+
+  if (seconds < 60) {
+    return '1m';
+  }
+
+  // we will only show two parts, two max granularity's, h-m, y-d, d-h, m, but no seconds
+  const parts = [];
+
+  Object.keys(units).forEach(unit => {
+    const value = Math.floor(seconds / units[unit]);
+    if (seconds < 60 && parts.length > 0) return;
+    if (parts.length === 2) return;
+    if (value > 0) {
+      parts.push(value + unit);
+      seconds -= value * units[unit];
+    }
+  });
+  return parts.join(' ');
+};
+
+const createSLAObject = (
+  type,
+  {
+    sla_first_response_time_threshold: frtThreshold,
+    sla_next_response_time_threshold: nrtThreshold,
+    sla_resolution_time_threshold: rtThreshold,
+    created_at: createdAt,
+  } = {},
+  {
+    first_reply_created_at: firstReplyCreatedAt,
+    waiting_since: waitingSince,
+    status,
+  } = {}
+) => {
+  // Mapping of breach types to their logic
+  const SLATypes = {
+    FRT: {
+      threshold: calculateThreshold(createdAt, frtThreshold),
+      //   Check FRT only if threshold is not null and first reply hasn't been made
+      condition:
+        frtThreshold !== null &&
+        (!firstReplyCreatedAt || firstReplyCreatedAt === 0),
+    },
+    NRT: {
+      threshold: calculateThreshold(waitingSince, nrtThreshold),
+      // Check NRT only if threshold is not null, first reply has been made and we are waiting since
+      condition:
+        nrtThreshold !== null && !!firstReplyCreatedAt && !!waitingSince,
+    },
+    RT: {
+      threshold: calculateThreshold(createdAt, rtThreshold),
+      // Check RT only if the conversation is open and threshold is not null
+      condition: status === 'open' && rtThreshold !== null,
+    },
+  };
+
+  const SLAStatus = SLATypes[type];
+  return SLAStatus ? { ...SLAStatus, type } : null;
+};
+
+const evaluateSLAConditions = (appliedSla, chat) => {
+  // Filter out the SLA based on conditions and update the object with the breach status(icon, isSlaMissed)
+  const SLATypes = ['FRT', 'NRT', 'RT'];
+  return SLATypes.map(type => createSLAObject(type, appliedSla, chat))
+    .filter(SLAStatus => SLAStatus && SLAStatus.condition)
+    .map(SLAStatus => ({
+      ...SLAStatus,
+      icon: SLAStatus.threshold <= 0 ? 'flame' : 'alarm',
+      isSlaMissed: SLAStatus.threshold <= 0,
+    }));
+};
+
+export const evaluateSLAStatus = (appliedSla, chat) => {
+  if (!appliedSla || !chat)
+    return { type: '', threshold: '', icon: '', isSlaMissed: false };
+
+  // Filter out the SLA and create the object for each breach
+  const SLAStatuses = evaluateSLAConditions(appliedSla, chat);
+
+  // Return the most urgent SLA which is latest to breach or has missed
+  const mostUrgent = findMostUrgentSLAStatus(SLAStatuses);
+  return mostUrgent
+    ? {
+        type: mostUrgent.type,
+        threshold: formatSLATime(
+          mostUrgent.threshold <= 0
+            ? -mostUrgent.threshold
+            : mostUrgent.threshold
+        ),
+        icon: mostUrgent.icon,
+        isSlaMissed: mostUrgent.isSlaMissed,
+      }
+    : { type: '', threshold: '', icon: '', isSlaMissed: false };
+};
@@ -0,0 +1,150 @@
+import { evaluateSLAStatus } from '../SLAHelper';
+
+beforeEach(() => {
+  jest
+    .spyOn(Date, 'now')
+    .mockImplementation(() => new Date('2024-01-01T00:00:00Z').getTime());
+});
+
+afterEach(() => {
+  jest.restoreAllMocks();
+});
+
+describe('SLAHelper', () => {
+  describe('evaluateSLAStatus', () => {
+    it('returns an empty object when sla or chat is not present', () => {
+      expect(evaluateSLAStatus(null, null)).toEqual({
+        type: '',
+        threshold: '',
+        icon: '',
+        isSlaMissed: false,
+      });
+    });
+
+    // Case when FRT SLA is missed
+    it('correctly identifies a missed FRT SLA', () => {
+      const appliedSla = {
+        sla_first_response_time_threshold: 600,
+        sla_next_response_time_threshold: 1200,
+        sla_resolution_time_threshold: 1800,
+        created_at: 1704066540,
+      };
+      const chatMissed = {
+        first_reply_created_at: 0,
+        waiting_since: 0,
+        status: 'open',
+      };
+      expect(evaluateSLAStatus(appliedSla, chatMissed)).toEqual({
+        type: 'FRT',
+        threshold: '1m',
+        icon: 'flame',
+        isSlaMissed: true,
+      });
+    });
+
+    // Case when FRT SLA is not missed
+    it('correctly identifies an FRT SLA not yet breached', () => {
+      const appliedSla = {
+        sla_first_response_time_threshold: 600,
+        sla_next_response_time_threshold: 1200,
+        sla_resolution_time_threshold: 1800,
+        created_at: 1704066660,
+      };
+      const chatNotMissed = {
+        first_reply_created_at: 0,
+        waiting_since: 0,
+        status: 'open',
+      };
+      expect(evaluateSLAStatus(appliedSla, chatNotMissed)).toEqual({
+        type: 'FRT',
+        threshold: '1m',
+        icon: 'alarm',
+        isSlaMissed: false,
+      });
+    });
+
+    // Case when NRT SLA is missed
+    it('correctly identifies a missed NRT SLA', () => {
+      const appliedSla = {
+        sla_first_response_time_threshold: 600,
+        sla_next_response_time_threshold: 1200,
+        sla_resolution_time_threshold: 1800,
+        created_at: 1704065200,
+      };
+      const chatMissed = {
+        first_reply_created_at: 1704066200,
+        waiting_since: 1704065940,
+        status: 'open',
+      };
+      expect(evaluateSLAStatus(appliedSla, chatMissed)).toEqual({
+        type: 'NRT',
+        threshold: '1m',
+        icon: 'flame',
+        isSlaMissed: true,
+      });
+    });
+
+    // Case when NRT SLA is not missed
+    it('correctly identifies an NRT SLA not yet breached', () => {
+      const appliedSla = {
+        sla_first_response_time_threshold: 600,
+        sla_next_response_time_threshold: 1200,
+        sla_resolution_time_threshold: 1800,
+        created_at: 1704065200 - 2000,
+      };
+      const chatNotMissed = {
+        first_reply_created_at: 1704066200,
+        waiting_since: 1704066060,
+        status: 'open',
+      };
+      expect(evaluateSLAStatus(appliedSla, chatNotMissed)).toEqual({
+        type: 'NRT',
+        threshold: '1m',
+        icon: 'alarm',
+        isSlaMissed: false,
+      });
+    });
+
+    // Case when RT SLA is missed
+    it('correctly identifies a missed RT SLA', () => {
+      const appliedSla = {
+        sla_first_response_time_threshold: 600,
+        sla_next_response_time_threshold: 1200,
+        sla_resolution_time_threshold: 1800,
+        created_at: 1704065340,
+      };
+      const chatMissed = {
+        first_reply_created_at: 1704066200,
+        waiting_since: 0,
+        status: 'open',
+      };
+      expect(evaluateSLAStatus(appliedSla, chatMissed)).toEqual({
+        type: 'RT',
+        threshold: '1m',
+        icon: 'flame',
+        isSlaMissed: true,
+      });
+    });
+
+    // Case when RT SLA is not missed
+    it('correctly identifies an RT SLA not yet breached', () => {
+      const appliedSla = {
+        sla_first_response_time_threshold: 600,
+        sla_next_response_time_threshold: 1200,
+        sla_resolution_time_threshold: 1800,
+        created_at: 1704065460,
+      };
+      const chatNotMissed = {
+        first_reply_created_at: 1704066200,
+        waiting_since: 0,
+        status: 'open',
+      };
+      expect(evaluateSLAStatus(appliedSla, chatNotMissed)).toEqual({
+        type: 'RT',
+        threshold: '1m',
+        icon: 'alarm',
+        isSlaMissed: false,
+      });
+    });
+  });
+});
@@ -1,268 +0,0 @@
-<template>
-  <div>
-    <woot-input
-      v-model="formState.title"
-      :class="{ error: v$.title.$error }"
-      class="w-full"
-      :styles="{ ...inputStyles, padding: '6px 12px' }"
-      :label="$t('INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.TITLE.LABEL')"
-      :placeholder="
-        $t('INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.TITLE.PLACEHOLDER')
-      "
-      :error="nameError"
-      @input="v$.title.$touch"
-    />
-    <label>
-      {{ $t('INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.DESCRIPTION.LABEL') }}
-      <textarea
-        v-model="formState.description"
-        :style="{ ...inputStyles, padding: '8px 12px' }"
-        rows="3"
-        class="text-sm"
-        :placeholder="
-          $t(
-            'INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.DESCRIPTION.PLACEHOLDER'
-          )
-        "
-      />
-    </label>
-    <div class="flex flex-col gap-4">
-      <searchable-dropdown
-        v-for="dropdown in dropdowns"
-        :key="dropdown.type"
-        :type="dropdown.type"
-        :value="formState[dropdown.type]"
-        :label="$t(dropdown.label)"
-        :items="dropdown.items"
-        :placeholder="$t(dropdown.placeholder)"
-        :error="dropdown.error"
-        @change="onChange"
-      />
-    </div>
-    <div class="flex items-center justify-end w-full gap-2 mt-8">
-      <woot-button
-        class="px-4 rounded-xl button clear outline-woot-200/50 outline"
-        @click.prevent="onClose"
-      >
-        {{ $t('INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.CANCEL') }}
-      </woot-button>
-      <woot-button
-        :is-disabled="isSubmitDisabled"
-        class="px-4 rounded-xl"
-        :is-loading="isCreating"
-        @click.prevent="createIssue"
-      >
-        {{ $t('INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.CREATE') }}
-      </woot-button>
-    </div>
-  </div>
-</template>
-
-<script setup>
-import { reactive, computed, onMounted, ref } from 'vue';
-import { useVuelidate } from '@vuelidate/core';
-import { useI18n } from 'dashboard/composables/useI18n';
-import { useAlert } from 'dashboard/composables';
-import LinearAPI from 'dashboard/api/integrations/linear';
-import validations from './validations';
-import { parseLinearAPIErrorResponse } from 'dashboard/store/utils/api';
-import SearchableDropdown from './SearchableDropdown.vue';
-
-const props = defineProps({
-  accountId: {
-    type: [Number, String],
-    required: true,
-  },
-  conversationId: {
-    type: [Number, String],
-    required: true,
-  },
-  title: {
-    type: String,
-    default: null,
-  },
-});
-
-const emit = defineEmits(['close']);
-const { t } = useI18n();
-
-const teams = ref([]);
-const assignees = ref([]);
-const projects = ref([]);
-const labels = ref([]);
-const statuses = ref([]);
-
-const priorities = [
-  { id: 0, name: 'No priority' },
-  { id: 1, name: 'Urgent' },
-  { id: 2, name: 'High' },
-  { id: 3, name: 'Normal' },
-  { id: 4, name: 'Low' },
-];
-
-const statusDesiredOrder = [
-  'Backlog',
-  'Todo',
-  'In Progress',
-  'Done',
-  'Canceled',
-];
-
-const isCreating = ref(false);
-const inputStyles = { borderRadius: '12px', fontSize: '14px' };
-
-const formState = reactive({
-  title: '',
-  description: '',
-  teamId: '',
-  assigneeId: '',
-  labelId: '',
-  stateId: '',
-  priority: '',
-  projectId: '',
-});
-const v$ = useVuelidate(validations, formState);
-
-const isSubmitDisabled = computed(
-  () => v$.value.title.$invalid || isCreating.value
-);
-const nameError = computed(() =>
-  v$.value.title.$error
-    ? t('INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.TITLE.REQUIRED_ERROR')
-    : ''
-);
-const teamError = computed(() =>
-  v$.value.teamId.$error
-    ? t('INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.TEAM.REQUIRED_ERROR')
-    : ''
-);
-
-const dropdowns = computed(() => {
-  return [
-    {
-      type: 'teamId',
-      label: 'INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.TEAM.LABEL',
-      items: teams.value,
-      placeholder: 'INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.TEAM.SEARCH',
-      error: teamError.value,
-    },
-    {
-      type: 'assigneeId',
-      label: 'INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.ASSIGNEE.LABEL',
-      items: assignees.value,
-      placeholder:
-        'INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.ASSIGNEE.SEARCH',
-      error: '',
-    },
-    {
-      type: 'labelId',
-      label: 'INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.LABEL.LABEL',
-      items: labels.value,
-      placeholder: 'INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.LABEL.SEARCH',
-      error: '',
-    },
-    {
-      type: 'priority',
-      label: 'INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.PRIORITY.LABEL',
-      items: priorities,
-      placeholder:
-        'INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.PRIORITY.SEARCH',
-      error: '',
-    },
-    {
-      type: 'projectId',
-      label: 'INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.PROJECT.LABEL',
-      items: projects.value,
-      placeholder:
-        'INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.PROJECT.SEARCH',
-      error: '',
-    },
-    {
-      type: 'stateId',
-      label: 'INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.STATUS.LABEL',
-      items: statuses.value,
-      placeholder: 'INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.FORM.STATUS.SEARCH',
-      error: '',
-    },
-  ];
-});
-
-const onClose = () => emit('close');
-
-const getTeams = async () => {
-  try {
-    const response = await LinearAPI.getTeams();
-    teams.value = response.data;
-  } catch (error) {
-    const errorMessage = parseLinearAPIErrorResponse(
-      error,
-      t('INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.LOADING_TEAM_ERROR')
-    );
-    useAlert(errorMessage);
-  }
-};
-
-const getTeamEntities = async () => {
-  try {
-    const response = await LinearAPI.getTeamEntities(formState.teamId);
-    assignees.value = response.data.users;
-    labels.value = response.data.labels;
-    projects.value = response.data.projects;
-    statuses.value = statusDesiredOrder
-      .map(name => response.data.states.find(status => status.name === name))
-      .filter(Boolean);
-  } catch (error) {
-    const errorMessage = parseLinearAPIErrorResponse(
-      error,
-      t('INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.LOADING_TEAM_ENTITIES_ERROR')
-    );
-    useAlert(errorMessage);
-  }
-};
-
-const onChange = (item, type) => {
-  formState[type] = item.id;
-  if (type === 'teamId') {
-    formState.assigneeId = '';
-    formState.stateId = '';
-    formState.labelId = '';
-    formState.projectId = '';
-    getTeamEntities();
-  }
-};
-
-const createIssue = async () => {
-  v$.value.$touch();
-  if (v$.value.$invalid) return;
-
-  const payload = {
-    team_id: formState.teamId,
-    title: formState.title,
-    description: formState.description || undefined,
-    assignee_id: formState.assigneeId || undefined,
-    project_id: formState.projectId || undefined,
-    state_id: formState.stateId || undefined,
-    priority: formState.priority || undefined,
-    label_ids: formState.labelId ? [formState.labelId] : undefined,
-  };
-
-  try {
-    isCreating.value = true;
-    const response = await LinearAPI.createIssue(payload);
-    const { id: issueId } = response.data;
-    await LinearAPI.link_issue(props.conversationId, issueId, props.title);
-    useAlert(t('INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.CREATE_SUCCESS'));
-    onClose();
-  } catch (error) {
-    const errorMessage = parseLinearAPIErrorResponse(
-      error,
-      t('INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.CREATE_ERROR')
-    );
-    useAlert(errorMessage);
-  } finally {
-    isCreating.value = false;
-  }
-};
-
-onMounted(getTeams);
-</script>
@@ -1,92 +0,0 @@
-<template>
-  <div class="flex flex-col h-auto overflow-auto">
-    <woot-modal-header
-      :header-title="$t('INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.TITLE')"
-      :header-content="
-        $t('INTEGRATION_SETTINGS.LINEAR.ADD_OR_LINK.DESCRIPTION')
-      "
-    />
-
-    <div class="flex flex-col h-auto overflow-auto">
-      <div class="flex flex-col px-8 pb-4">
-        <woot-tabs
-          class="ltr:[&>ul]:pl-0 rtl:[&>ul]:pr-0"
-          :index="selectedTabIndex"
-          @change="onClickTabChange"
-        >
-          <woot-tabs-item
-            v-for="tab in tabs"
-            :key="tab.key"
-            :name="tab.name"
-            :show-badge="false"
-          />
-        </woot-tabs>
-      </div>
-      <div v-if="selectedTabIndex === 0" class="flex flex-col px-8 pb-4">
-        <create-issue
-          :account-id="accountId"
-          :conversation-id="conversation.id"
-          :title="title"
-          @close="onClose"
-        />
-      </div>
-
-      <div v-else class="flex flex-col px-8 pb-4">
-        <link-issue
-          :conversation-id="conversation.id"
-          :title="title"
-          @close="onClose"
-        />
-      </div>
-    </div>
-  </div>
-</template>
-<script setup>
-import { useI18n } from 'dashboard/composables/useI18n';
-import { computed, ref } from 'vue';
-import LinkIssue from './LinkIssue.vue';
-import CreateIssue from './CreateIssue.vue';
-
-const props = defineProps({
-  accountId: {
-    type: [Number, String],
-    required: true,
-  },
-  conversation: {
-    type: Object,
-    required: true,
-  },
-});
-
-const { t } = useI18n();
-
-const selectedTabIndex = ref(0);
-
-const title = computed(() => {
-  const { meta: { sender: { name = null } = {} } = {} } = props.conversation;
-  return t('INTEGRATION_SETTINGS.LINEAR.LINK.LINK_TITLE', {
-    conversationId: props.conversation.id,
-    name,
-  });
-});
-
-const emits = defineEmits(['close']);
-
-const tabs = ref([
-  {
-    key: 0,
-    name: t('INTEGRATION_SETTINGS.LINEAR.CREATE'),
-  },
-  {
-    key: 1,
-    name: t('INTEGRATION_SETTINGS.LINEAR.LINK.TITLE'),
-  },
-]);
-const onClose = () => {
-  emits('close');
-};
-
-const onClickTabChange = index => {
-  selectedTabIndex.value = index;
-};
-</script>
@@ -1,123 +0,0 @@
-<script setup>
-import { format } from 'date-fns';
-import UserAvatarWithName from 'dashboard/components/widgets/UserAvatarWithName.vue';
-import IssueHeader from './IssueHeader.vue';
-import { computed } from 'vue';
-
-const priorityMap = {
-  1: 'Urgent',
-  2: 'High',
-  3: 'Medium',
-  4: 'Low',
-};
-
-const props = defineProps({
-  issue: {
-    type: Object,
-    required: true,
-  },
-  linkId: {
-    type: String,
-    required: true,
-  },
-});
-
-const emit = defineEmits(['unlink-issue']);
-
-const formattedDate = computed(() => {
-  const { createdAt } = props.issue;
-  return format(new Date(createdAt), 'hh:mm a, MMM dd');
-});
-
-const assignee = computed(() => {
-  const assigneeDetails = props.issue.assignee;
-
-  if (!assigneeDetails) return null;
-  const { name, avatarUrl } = assigneeDetails;
-
-  return {
-    name,
-    thumbnail: avatarUrl,
-  };
-});
-
-const labels = computed(() => {
-  return props.issue.labels?.nodes || [];
-});
-
-const priorityLabel = computed(() => {
-  return priorityMap[props.issue.priority];
-});
-
-const unlinkIssue = () => {
-  emit('unlink-issue', props.linkId);
-};
-</script>
-
-<template>
-  <div
-    class="absolute flex flex-col items-start bg-white dark:bg-slate-800 z-50 px-4 py-3 border border-solid border-ash-200 w-[384px] rounded-xl gap-4 max-h-96 overflow-auto"
-  >
-    <div class="flex flex-col w-full">
-      <issue-header
-        :identifier="issue.identifier"
-        :link-id="linkId"
-        :issue-url="issue.url"
-        @unlink-issue="unlinkIssue"
-      />
-
-      <span class="mt-2 text-sm font-medium text-ash-900">
-        {{ issue.title }}
-      </span>
-      <span
-        v-if="issue.description"
-        class="mt-1 text-sm text-ash-800 line-clamp-3"
-      >
-        {{ issue.description }}
-      </span>
-    </div>
-    <div class="flex flex-row items-center h-6 gap-2">
-      <user-avatar-with-name v-if="assignee" :user="assignee" class="py-1" />
-      <div v-if="assignee" class="w-px h-3 bg-ash-200" />
-      <div class="flex items-center gap-1 py-1">
-        <fluent-icon
-          icon="status"
-          size="14"
-          :style="{ color: issue.state.color }"
-        />
-        <h6 class="text-xs text-ash-900">
-          {{ issue.state.name }}
-        </h6>
-      </div>
-      <div v-if="priorityLabel" class="w-px h-3 bg-ash-200" />
-      <div v-if="priorityLabel" class="flex items-center gap-1 py-1">
-        <fluent-icon
-          :icon="`priority-${priorityLabel.toLowerCase()}`"
-          size="14"
-          view-box="0 0 12 12"
-        />
-        <h6 class="text-xs text-ash-900">{{ priorityLabel }}</h6>
-      </div>
-    </div>
-    <div v-if="labels.length" class="flex flex-wrap items-center gap-1">
-      <woot-label
-        v-for="label in labels"
-        :key="label.id"
-        :title="label.name"
-        :description="label.description"
-        :color="label.color"
-        variant="smooth"
-        small
-      />
-    </div>
-    <div class="flex items-center">
-      <span class="text-xs text-ash-800">
-        {{
-          $t('INTEGRATION_SETTINGS.LINEAR.ISSUE.CREATED_AT', {
-            createdAt: formattedDate,
-          })
-        }}
-      </span>
-    </div>
-  </div>
-</template>
--- a/Show More
+++ b/Show More
Author	SHA1	Message	Date
Muhsin Keloth	6e90600c03	chore: add packages	2024-04-30 09:13:36 +05:30
Muhsin Keloth	19410dfa3d	feat: add linear	2024-04-29 13:27:18 +05:30
@@ -1 +1 @@
 .9.0
 .3.1
@@ -1 +1 @@
 .8.0
 .7.0