add migration file for contact inboxes

2025-07-22 18:10:24 +04:00
312 changed files with 1311 additions and 6597 deletions
@@ -94,4 +94,3 @@ yarn-debug.log*
 .vscode
 .claude/settings.local.json
 .cursor
-CLAUDE.local.md
@@ -121,8 +121,6 @@ gem 'sentry-sidekiq', '>= 5.19.0', require: false
 gem 'sidekiq', '>= 7.3.1'
 # We want cron jobs
 gem 'sidekiq-cron', '>= 1.12.0'
-# for sidekiq healthcheck
-gem 'sidekiq_alive'

 ##-- Push notification service --##
 gem 'fcm'
@@ -179,8 +177,7 @@ gem 'reverse_markdown'

 gem 'iso-639'
 gem 'ruby-openai'
-gem 'ai-agents', '>= 0.4.3'
-gem 'ruby_llm-schema'
+gem 'ai-agents', '>= 0.2.1'

 gem 'shopify_api'

@@ -126,7 +126,7 @@ GEM
      jbuilder (~> 2)
      rails (>= 4.2, < 7.2)
      selectize-rails (~> 0.6)
-    ai-agents (0.4.3)
+    ai-agents (0.2.1)
      ruby_llm (~> 1.3)
    annotate (3.2.0)
      activerecord (>= 3.2, < 8.0)
@@ -359,7 +359,6 @@ GEM
    grpc (1.72.0-x86_64-linux)
      google-protobuf (>= 3.25, < 5.0)
      googleapis-common-protos-types (~> 1.0)
-    gserver (0.0.1)
    haikunator (1.1.1)
    hairtrigger (1.0.0)
      activerecord (>= 6.0, < 8)
@@ -478,7 +477,7 @@ GEM
    mime-types-data (3.2023.0218.1)
    mini_magick (4.12.0)
    mini_mime (1.1.5)
-    mini_portile2 (2.8.9)
+    mini_portile2 (2.8.8)
    minitest (5.25.5)
    mock_redis (0.36.0)
      ruby2_keywords
@@ -509,14 +508,14 @@ GEM
    newrelic_rpm (9.6.0)
      base64
    nio4r (2.7.3)
-    nokogiri (1.18.9)
+    nokogiri (1.18.8)
      mini_portile2 (~> 2.8.2)
      racc (~> 1.4)
-    nokogiri (1.18.9-arm64-darwin)
+    nokogiri (1.18.8-arm64-darwin)
      racc (~> 1.4)
-    nokogiri (1.18.9-x86_64-darwin)
+    nokogiri (1.18.8-x86_64-darwin)
      racc (~> 1.4)
-    nokogiri (1.18.9-x86_64-linux-gnu)
+    nokogiri (1.18.8-x86_64-linux-gnu)
      racc (~> 1.4)
    oauth (1.1.0)
      oauth-tty (~> 1.0, >= 1.0.1)
@@ -720,7 +719,7 @@ GEM
    ruby2ruby (2.5.0)
      ruby_parser (~> 3.1)
      sexp_processor (~> 4.6)
-    ruby_llm (1.5.1)
+    ruby_llm (1.3.1)
      base64
      event_stream_parser (~> 1)
      faraday (>= 1.10.0)
@@ -729,7 +728,6 @@ GEM
      faraday-retry (>= 1)
      marcel (~> 1.0)
      zeitwerk (~> 2)
-    ruby_llm-schema (0.1.0)
    ruby_parser (3.20.0)
      sexp_processor (~> 4.16)
    sass (3.7.4)
@@ -787,9 +785,6 @@ GEM
      fugit (~> 1.8)
      globalid (>= 1.0.1)
      sidekiq (>= 6)
-    sidekiq_alive (2.5.0)
-      gserver (~> 0.0.1)
-      sidekiq (>= 5, < 9)
    signet (0.17.0)
      addressable (~> 2.8)
      faraday (>= 0.17.5, < 3.a)
@@ -828,7 +823,7 @@ GEM
    stripe (8.5.0)
    telephone_number (1.4.20)
    test-prof (1.2.1)
-    thor (1.4.0)
+    thor (1.3.1)
    tilt (2.3.0)
    time_diff (0.3.0)
      activesupport
@@ -911,7 +906,7 @@ DEPENDENCIES
  administrate (>= 0.20.1)
  administrate-field-active_storage (>= 1.0.3)
  administrate-field-belongs_to_search (>= 0.9.0)
-  ai-agents (>= 0.4.3)
+  ai-agents (>= 0.2.1)
  annotate
  attr_extras
  audited (~> 5.4, >= 5.4.1)
@@ -1005,7 +1000,6 @@ DEPENDENCIES
  rubocop-rails
  rubocop-rspec
  ruby-openai
-  ruby_llm-schema
  scout_apm
  scss_lint
  seed_dump
@@ -1016,7 +1010,6 @@ DEPENDENCIES
  shoulda-matchers
  sidekiq (>= 7.3.1)
  sidekiq-cron (>= 1.12.0)
-  sidekiq_alive
  simplecov (= 0.17.1)
  slack-ruby-client (~> 2.5.2)
  spring
@@ -1 +1 @@
-3.4.2
+3.4.0
@@ -6,7 +6,6 @@
 # We don't want to update the name of the identified original contact.

 class ContactIdentifyAction
-  include UrlHelper
  pattr_initialize [:contact!, :params!, { retain_original_contact_name: false, discard_invalid_attrs: false }]

  def perform
@@ -105,14 +104,7 @@ class ContactIdentifyAction
    # TODO: replace reject { |_k, v| v.blank? } with compact_blank when rails is upgraded
    @contact.discard_invalid_attrs if discard_invalid_attrs
    @contact.save!
-    enqueue_avatar_job
-  end
-
-  def enqueue_avatar_job
-    return unless params[:avatar_url].present? && !@contact.avatar.attached?
-    return unless url_valid?(params[:avatar_url])
-
-    Avatar::AvatarFromUrlJob.perform_later(@contact, params[:avatar_url])
+    Avatar::AvatarFromUrlJob.perform_later(@contact, params[:avatar_url]) if params[:avatar_url].present? && !@contact.avatar.attached?
  end

  def merge_contact(base_contact, merge_contact)
@@ -122,7 +122,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
  def resolved_contacts
    return @resolved_contacts if @resolved_contacts

-    @resolved_contacts = Current.account.contacts.resolved_contacts(use_crm_v2: Current.account.feature_enabled?('crm_v2'))
+    @resolved_contacts = Current.account.contacts.resolved_contacts

    @resolved_contacts = @resolved_contacts.tagged_with(params[:labels], any: true) if params[:labels].present?
    @resolved_contacts
@@ -69,17 +69,6 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
    render status: :ok, json: { message: I18n.t('messages.inbox_deletetion_response') }
  end

-  def sync_templates
-    unless @inbox.channel.is_a?(Channel::Whatsapp)
-      return render status: :unprocessable_entity, json: { error: 'Template sync is only available for WhatsApp channels' }
-    end
-
-    Channels::Whatsapp::TemplatesSyncJob.perform_later(@inbox.channel)
-    render status: :ok, json: { message: 'Template sync initiated successfully' }
-  rescue StandardError => e
-    render status: :internal_server_error, json: { error: e.message }
-  end
-
  private

  def fetch_inbox
@@ -47,20 +47,6 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
    head :ok
  end

-  def send_instructions
-    email = permitted_params[:email]
-    return render_could_not_create_error(I18n.t('portals.send_instructions.email_required')) if email.blank?
-    return render_could_not_create_error(I18n.t('portals.send_instructions.invalid_email_format')) unless valid_email?(email)
-    return render_could_not_create_error(I18n.t('portals.send_instructions.custom_domain_not_configured')) if @portal.custom_domain.blank?
-
-    PortalInstructionsMailer.send_cname_instructions(
-      portal: @portal,
-      recipient_email: email
-    ).deliver_later
-
-    render json: { message: I18n.t('portals.send_instructions.instructions_sent_successfully') }, status: :ok
-  end
-
  def process_attached_logo
    blob_id = params[:blob_id]
    blob = ActiveStorage::Blob.find_by(id: blob_id)
@@ -74,12 +60,12 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
  end

  def permitted_params
-    params.permit(:id, :email)
+    params.permit(:id)
  end

  def portal_params
    params.require(:portal).permit(
-      :id, :account_id, :color, :custom_domain, :header_text, :homepage_link,
+      :account_id, :color, :custom_domain, :header_text, :homepage_link,
      :name, :page_title, :slug, :archived, { config: [:default_locale, { allowed_locales: [] }] }
    )
  end
@@ -102,10 +88,4 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
    domain = URI.parse(@portal.custom_domain)
    domain.is_a?(URI::HTTP) ? domain.host : @portal.custom_domain
  end
-
-  def valid_email?(email)
-    ValidEmail2::Address.new(email).valid?
-  end
 end
-
-Api::V1::Accounts::PortalsController.prepend_mod_with('Api::V1::Accounts::PortalsController')
@@ -2,7 +2,7 @@ class MicrosoftController < ApplicationController
  after_action :set_version_header

  def identity_association
-    microsoft_identity
+    microsoft_indentity
  end

  private
@@ -11,7 +11,7 @@ class MicrosoftController < ApplicationController
    response.headers['Content-Length'] = { associatedApplications: [{ applicationId: @identity_json }] }.to_json.length
  end

-  def microsoft_identity
+  def microsoft_indentity
    @identity_json = GlobalConfigService.load('AZURE_APP_ID', nil)
  end
 end
@@ -4,16 +4,7 @@ class Webhooks::InstagramController < ActionController::API
  def events
    Rails.logger.info('Instagram webhook received events')
    if params['object'].casecmp('instagram').zero?
-      entry_params = params.to_unsafe_hash[:entry]
-
-      if contains_echo_event?(entry_params)
-        # Add delay to prevent race condition where echo arrives before send message API completes
-        # This avoids duplicate messages when echo comes early during API processing
-        ::Webhooks::InstagramEventsJob.set(wait: 2.seconds).perform_later(entry_params)
-      else
-        ::Webhooks::InstagramEventsJob.perform_later(entry_params)
-      end
-
+      ::Webhooks::InstagramEventsJob.perform_later(params.to_unsafe_hash[:entry])
      render json: :ok
    else
      Rails.logger.warn("Message is not received from the instagram webhook event: #{params['object']}")
@@ -23,16 +14,6 @@ class Webhooks::InstagramController < ActionController::API

  private

-  def contains_echo_event?(entry_params)
-    return false unless entry_params.is_a?(Array)
-
-    entry_params.any? do |entry|
-      # Check messaging array for echo events
-      messaging_events = entry[:messaging] || []
-      messaging_events.any? { |messaging| messaging.dig(:message, :is_echo).present? }
-    end
-  end
-
  def valid_token?(token)
    # Validates against both IG_VERIFY_TOKEN (Instagram channel via Facebook page) and
    # INSTAGRAM_VERIFY_TOKEN (Instagram channel via direct Instagram login)
@@ -136,7 +136,7 @@ export default {
  <div
    v-if="!authUIFlags.isFetching && !accountUIFlags.isFetchingItem"
    id="app"
-    class="flex flex-col w-full h-screen min-h-0"
+    class="flex-grow-0 w-full h-full min-h-0 app-wrapper"
    :class="{ 'app-rtl--wrapper': isRTL }"
    :dir="isRTL ? 'rtl' : 'ltr'"
  >
@@ -1,36 +0,0 @@
-/* global axios */
-import ApiClient from '../ApiClient';
-
-class CaptainScenarios extends ApiClient {
-  constructor() {
-    super('captain/assistants', { accountScoped: true });
-  }
-
-  get({ assistantId, page = 1, searchKey } = {}) {
-    return axios.get(`${this.url}/${assistantId}/scenarios`, {
-      params: { page, searchKey },
-    });
-  }
-
-  show({ assistantId, id }) {
-    return axios.get(`${this.url}/${assistantId}/scenarios/${id}`);
-  }
-
-  create({ assistantId, ...data } = {}) {
-    return axios.post(`${this.url}/${assistantId}/scenarios`, {
-      scenario: data,
-    });
-  }
-
-  update({ assistantId, id }, data = {}) {
-    return axios.put(`${this.url}/${assistantId}/scenarios/${id}`, {
-      scenario: data,
-    });
-  }
-
-  delete({ assistantId, id }) {
-    return axios.delete(`${this.url}/${assistantId}/scenarios/${id}`);
-  }
-}
-
-export default new CaptainScenarios();
@@ -1,16 +0,0 @@
-/* global axios */
-import ApiClient from '../ApiClient';
-
-class CaptainTools extends ApiClient {
-  constructor() {
-    super('captain/assistants/tools', { accountScoped: true });
-  }
-
-  get(params = {}) {
-    return axios.get(this.url, {
-      params,
-    });
-  }
-}
-
-export default new CaptainTools();
@@ -21,14 +21,6 @@ class PortalsAPI extends ApiClient {
  deleteLogo(portalSlug) {
    return axios.delete(`${this.url}/${portalSlug}/logo`);
  }
-
-  sendCnameInstructions(portalSlug, email) {
-    return axios.post(`${this.url}/${portalSlug}/send_instructions`, { email });
-  }
-
-  sslStatus(portalSlug) {
-    return axios.get(`${this.url}/${portalSlug}/ssl_status`);
-  }
 }

 export default PortalsAPI;
@@ -28,10 +28,6 @@ class Inboxes extends CacheEnabledApiClient {
      agent_bot: botId,
    });
  }
-
-  syncTemplates(inboxId) {
-    return axios.post(`${this.url}/${inboxId}/sync_templates`);
-  }
 }

 export default new Inboxes();
@@ -12,7 +12,6 @@ describe('#InboxesAPI', () => {
    expect(inboxesAPI).toHaveProperty('getCampaigns');
    expect(inboxesAPI).toHaveProperty('getAgentBot');
    expect(inboxesAPI).toHaveProperty('setAgentBot');
-    expect(inboxesAPI).toHaveProperty('syncTemplates');
  });

  describe('API calls', () => {
@@ -41,12 +40,5 @@ describe('#InboxesAPI', () => {
      inboxesAPI.deleteInboxAvatar(2);
      expect(axiosMock.delete).toHaveBeenCalledWith('/api/v1/inboxes/2/avatar');
    });
-
-    it('#syncTemplates', () => {
-      inboxesAPI.syncTemplates(2);
-      expect(axiosMock.post).toHaveBeenCalledWith(
-        '/api/v1/inboxes/2/sync_templates'
-      );
-    });
  });
 });
@@ -37,6 +37,30 @@ body {
  width: 100%;
 }

+.app-wrapper {
+  @apply h-screen flex-grow-0 min-h-0 w-full;
+
+  .button--fixed-top {
+    @apply fixed ltr:right-2 rtl:left-2 top-2 flex flex-row;
+  }
+}
+
+.banner + .app-wrapper {
+  // Reduce the height of the dashboard to make room for the banner.
+  // And causing the top right green-action button to be pushed down when scrolling.
+  @apply h-[calc(100%-48px)];
+
+  .button--fixed-top {
+    @apply top-14;
+  }
+
+  .off-canvas-content {
+    .button--fixed-top {
+      @apply top-2;
+    }
+  }
+}
+
 .tooltip {
  @apply bg-n-solid-2 text-n-slate-12 py-1 px-2 z-40 text-xs rounded-md max-w-96;
 }
@@ -20,7 +20,6 @@ const props = defineProps({
  enableVariables: { type: Boolean, default: false },
  enableCannedResponses: { type: Boolean, default: true },
  enabledMenuOptions: { type: Array, default: () => [] },
-  enableCaptainTools: { type: Boolean, default: false },
 });

 const emit = defineEmits(['update:modelValue']);
@@ -99,7 +98,6 @@ watch(
        :enable-variables="enableVariables"
        :enable-canned-responses="enableCannedResponses"
        :enabled-menu-options="enabledMenuOptions"
-        :enable-captain-tools="enableCaptainTools"
        @input="handleInput"
        @focus="handleFocus"
        @blur="handleBlur"
@@ -1,9 +1,6 @@
 <script setup>
 import { ref, reactive, watch } from 'vue';
 import { useI18n } from 'vue-i18n';
-import { useVuelidate } from '@vuelidate/core';
-import { helpers } from '@vuelidate/validators';
-import { isValidDomain } from '@chatwoot/utils';

 import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
 import Input from 'dashboard/components-next/input/Input.vue';
@@ -29,20 +26,6 @@ const formState = reactive({
  customDomain: props.customDomain,
 });

-const rules = {
-  customDomain: {
-    isValidDomain: helpers.withMessage(
-      () =>
-        t(
-          'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DIALOG.FORMAT_ERROR'
-        ),
-      isValidDomain
-    ),
-  },
-};
-
-const v$ = useVuelidate(rules, formState);
-
 watch(
  () => props.customDomain,
  newVal => {
@@ -50,10 +33,7 @@ watch(
  }
 );

-const handleDialogConfirm = async () => {
-  const isFormCorrect = await v$.value.$validate();
-  if (!isFormCorrect) return;
-
+const handleDialogConfirm = () => {
  emit('addCustomDomain', formState.customDomain);
 };

@@ -87,11 +67,6 @@ defineExpose({ dialogRef });
          'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DIALOG.PLACEHOLDER'
        )
      "
-      :message="
-        v$.customDomain.$error ? v$.customDomain.$errors[0].$message : ''
-      "
-      :message-type="v$.customDomain.$error ? 'error' : 'info'"
-      @blur="v$.customDomain.$touch()"
    />
  </Dialog>
 </template>
@@ -1,15 +1,9 @@
 <script setup>
-import { reactive, computed, ref } from 'vue';
+import { ref, computed } from 'vue';
 import { useI18n } from 'vue-i18n';
-import { useAlert } from 'dashboard/composables';
-import { copyTextToClipboard } from 'shared/helpers/clipboard';
 import { getHostNameFromURL } from 'dashboard/helper/URLHelper';
-import { email, required } from '@vuelidate/validators';
-import { useVuelidate } from '@vuelidate/core';

 import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
-import Input from 'dashboard/components-next/input/Input.vue';
-import NextButton from 'dashboard/components-next/button/Button.vue';

 const props = defineProps({
  customDomain: {
@@ -18,20 +12,10 @@ const props = defineProps({
  },
 });

-const emit = defineEmits(['send', 'close']);
+const emit = defineEmits(['confirm']);

 const { t } = useI18n();

-const state = reactive({
-  email: '',
-});
-
-const validationRules = {
-  email: { email, required },
-};
-
-const v$ = useVuelidate(validationRules, state);
-
 const domain = computed(() => {
  const { hostURL, helpCenterURL } = window?.chatwootConfig || {};
  return getHostNameFromURL(helpCenterURL) || getHostNameFromURL(hostURL) || '';
@@ -41,34 +25,10 @@ const subdomainCNAME = computed(
  () => `${props.customDomain} CNAME ${domain.value}`
 );

-const handleCopy = async e => {
-  e.stopPropagation();
-  await copyTextToClipboard(subdomainCNAME.value);
-  useAlert(
-    t(
-      'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.COPY'
-    )
-  );
-};
-
 const dialogRef = ref(null);

-const resetForm = () => {
-  v$.value.$reset();
-  state.email = '';
-};
-
-const onClose = () => {
-  resetForm();
-  emit('close');
-};
-
-const handleSend = async () => {
-  const isFormCorrect = await v$.value.$validate();
-  if (!isFormCorrect) return;
-
-  emit('send', state.email);
-  onClose();
+const handleDialogConfirm = () => {
+  emit('confirm');
 };

 defineExpose({ dialogRef });
@@ -77,103 +37,42 @@ defineExpose({ dialogRef });
 <template>
  <Dialog
    ref="dialogRef"
+    :title="
+      t(
+        'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.HEADER'
+      )
+    "
+    :confirm-button-label="
+      t(
+        'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.CONFIRM_BUTTON_LABEL'
+      )
+    "
    :show-cancel-button="false"
-    :show-confirm-button="false"
-    @close="resetForm"
+    @confirm="handleDialogConfirm"
  >
-    <NextButton
-      icon="i-lucide-x"
-      sm
-      ghost
-      slate
-      class="flex-shrink-0 absolute top-2 ltr:right-2 rtl:left-2"
-      @click="onClose"
-    />
-    <div class="flex flex-col gap-6 divide-y divide-n-strong">
-      <div class="flex flex-col gap-6">
-        <div class="flex flex-col gap-2 ltr:pr-10 rtl:pl-10">
-          <h3 class="text-base font-medium leading-6 text-n-slate-12">
-            {{
-              t(
-                'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.HEADER'
-              )
-            }}
-          </h3>
-          <p class="mb-0 text-sm text-n-slate-12">
-            {{
-              t(
-                'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.DESCRIPTION'
-              )
-            }}
-          </p>
-        </div>
-        <div class="flex items-center gap-3 w-full">
-          <span
-            class="min-h-10 px-3 py-2.5 inline-flex items-center w-full text-sm bg-transparent border rounded-lg text-n-slate-11 border-n-strong"
-          >
-            {{ subdomainCNAME }}
-          </span>
-          <NextButton
-            faded
-            slate
-            type="button"
-            icon="i-lucide-copy"
-            class="flex-shrink-0"
-            @click="handleCopy"
-          />
-        </div>
-      </div>
+    <template #description>
+      <p class="mb-0 text-sm text-n-slate-12">
+        {{
+          t(
+            'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.DESCRIPTION'
+          )
+        }}
+      </p>
+    </template>

-      <div class="flex flex-col gap-6 pt-6">
-        <div class="flex flex-col gap-2 ltr:pr-10 rtl:pl-10">
-          <h3 class="text-base font-medium leading-6 text-n-slate-12">
-            {{
-              t(
-                'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.SEND_INSTRUCTIONS.HEADER'
-              )
-            }}
-          </h3>
-          <p class="mb-0 text-sm text-n-slate-12">
-            {{
-              t(
-                'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.SEND_INSTRUCTIONS.DESCRIPTION'
-              )
-            }}
-          </p>
-        </div>
-        <form
-          class="flex items-start gap-3 w-full"
-          @submit.prevent="handleSend"
-        >
-          <Input
-            v-model="state.email"
-            :placeholder="
-              t(
-                'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.SEND_INSTRUCTIONS.PLACEHOLDER'
-              )
-            "
-            :message="
-              v$.email.$error
-                ? t(
-                    'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.SEND_INSTRUCTIONS.ERROR'
-                  )
-                : ''
-            "
-            :message-type="v$.email.$error ? 'error' : 'info'"
-            class="w-full"
-            @blur="v$.email.$touch()"
-          />
-          <NextButton
-            :label="
-              t(
-                'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.SEND_INSTRUCTIONS.SEND_BUTTON'
-              )
-            "
-            type="submit"
-            class="flex-shrink-0"
-          />
-        </form>
-      </div>
+    <div class="flex flex-col gap-6">
+      <span
+        class="h-10 px-3 py-2.5 text-sm select-none bg-transparent border rounded-lg text-n-slate-11 border-n-strong"
+      >
+        {{ subdomainCNAME }}
+      </span>
+      <p class="text-sm text-n-slate-12">
+        {{
+          t(
+            'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.DNS_CONFIGURATION_DIALOG.HELP_TEXT'
+          )
+        }}
+      </p>
    </div>
  </Dialog>
 </template>
@@ -1,7 +1,6 @@
 <script setup>
 import { computed, ref } from 'vue';
 import { useI18n } from 'vue-i18n';
-import { useAccount } from 'dashboard/composables/useAccount';

 import AddCustomDomainDialog from 'dashboard/components-next/HelpCenter/Pages/PortalSettingsPage/AddCustomDomainDialog.vue';
 import DNSConfigurationDialog from 'dashboard/components-next/HelpCenter/Pages/PortalSettingsPage/DNSConfigurationDialog.vue';
@@ -12,52 +11,11 @@ const props = defineProps({
    type: Object,
    required: true,
  },
-  isFetchingStatus: {
-    type: Boolean,
-    required: true,
-  },
 });

-const emit = defineEmits([
-  'updatePortalConfiguration',
-  'refreshStatus',
-  'sendCnameInstructions',
-]);
-
-const SSL_STATUS = {
-  LIVE: ['active', 'staging_active'],
-  PENDING: [
-    'provisioned',
-    'pending',
-    'initializing',
-    'pending_validation',
-    'pending_deployment',
-    'pending_issuance',
-    'holding_deployment',
-    'holding_validation',
-    'pending_expiration',
-    'pending_cleanup',
-    'pending_deletion',
-    'staging_deployment',
-    'backup_issued',
-  ],
-  ERROR: [
-    'blocked',
-    'inactive',
-    'moved',
-    'expired',
-    'deleted',
-    'timed_out_initializing',
-    'timed_out_validation',
-    'timed_out_issuance',
-    'timed_out_deployment',
-    'timed_out_deletion',
-    'deactivating',
-  ],
-};
+const emit = defineEmits(['updatePortalConfiguration']);

 const { t } = useI18n();
-const { isOnChatwootCloud } = useAccount();

 const addCustomDomainDialogRef = ref(null);
 const dnsConfigurationDialogRef = ref(null);
@@ -67,45 +25,6 @@ const customDomainAddress = computed(
  () => props.activePortal?.custom_domain || ''
 );

-const sslSettings = computed(() => props.activePortal?.ssl_settings || {});
-const verificationErrors = computed(
-  () => sslSettings.value.verification_errors || ''
-);
-
-const isLive = computed(() =>
-  SSL_STATUS.LIVE.includes(sslSettings.value.status)
-);
-const isPending = computed(() =>
-  SSL_STATUS.PENDING.includes(sslSettings.value.status)
-);
-const isError = computed(() =>
-  SSL_STATUS.ERROR.includes(sslSettings.value.status)
-);
-
-const statusText = computed(() => {
-  if (isLive.value)
-    return t(
-      'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.STATUS.LIVE'
-    );
-  if (isPending.value)
-    return t(
-      'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.STATUS.PENDING'
-    );
-  if (isError.value)
-    return t(
-      'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.STATUS.ERROR'
-    );
-  return '';
-});
-
-const statusColors = computed(() => {
-  if (isLive.value)
-    return { text: 'text-n-teal-11', bubble: 'outline-n-teal-6 bg-n-teal-9' };
-  if (isError.value)
-    return { text: 'text-n-ruby-11', bubble: 'outline-n-ruby-6 bg-n-ruby-9' };
-  return { text: 'text-n-amber-11', bubble: 'outline-n-amber-6 bg-n-amber-9' };
-});
-
 const updatePortalConfiguration = customDomain => {
  const portal = {
    id: props.activePortal?.id,
@@ -123,17 +42,6 @@ const closeDNSConfigurationDialog = () => {
  updatedDomainAddress.value = '';
  dnsConfigurationDialogRef.value.dialogRef.close();
 };
-
-const onClickRefreshSSLStatus = () => {
-  emit('refreshStatus');
-};
-
-const onClickSend = email => {
-  emit('sendCnameInstructions', {
-    portalSlug: props.activePortal?.slug,
-    email,
-  });
-};
 </script>

 <template>
@@ -155,76 +63,33 @@ const onClickSend = email => {
      </span>
    </div>
    <div class="flex flex-col w-full gap-4">
-      <div class="flex items-center justify-between w-full gap-2">
-        <div v-if="customDomainAddress" class="flex flex-col gap-1">
-          <div class="flex items-center w-full h-8 gap-4">
-            <label class="text-sm font-medium text-n-slate-12">
-              {{
-                t(
-                  'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.LABEL'
-                )
-              }}
-            </label>
-            <span class="text-sm text-n-slate-12">
-              {{ customDomainAddress }}
-            </span>
-          </div>
-          <span
-            v-if="!isLive && isOnChatwootCloud"
-            class="text-sm text-n-slate-11"
-          >
+      <div class="flex justify-between w-full gap-2">
+        <div
+          v-if="customDomainAddress"
+          class="flex items-center w-full h-8 gap-4"
+        >
+          <label class="text-sm font-medium text-n-slate-12">
            {{
              t(
-                'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.STATUS_DESCRIPTION'
+                'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.LABEL'
              )
            }}
+          </label>
+          <span class="text-sm text-n-slate-12">
+            {{ customDomainAddress }}
          </span>
        </div>
-        <div class="flex items-center">
-          <div v-if="customDomainAddress" class="flex items-center gap-3">
-            <div
-              v-if="statusText && isOnChatwootCloud"
-              v-tooltip="verificationErrors"
-              class="flex items-center gap-3 flex-shrink-0"
-            >
-              <span
-                class="size-1.5 rounded-full outline outline-2 block flex-shrink-0"
-                :class="statusColors.bubble"
-              />
-              <span
-                :class="statusColors.text"
-                class="text-sm leading-[16px] font-medium"
-              >
-                {{ statusText }}
-              </span>
-            </div>
-            <div
-              v-if="statusText && isOnChatwootCloud"
-              class="w-px h-3 bg-n-weak"
-            />
-            <Button
-              slate
-              sm
-              link
-              :label="
-                t(
-                  'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.EDIT_BUTTON'
-                )
-              "
-              class="hover:!no-underline flex-shrink-0"
-              @click="addCustomDomainDialogRef.dialogRef.open()"
-            />
-            <div v-if="isOnChatwootCloud" class="w-px h-3 bg-n-weak" />
-            <Button
-              v-if="isOnChatwootCloud"
-              slate
-              sm
-              link
-              icon="i-lucide-refresh-ccw"
-              :class="isFetchingStatus && 'animate-spin'"
-              @click="onClickRefreshSSLStatus"
-            />
-          </div>
+        <div class="flex items-center justify-end w-full">
+          <Button
+            v-if="customDomainAddress"
+            color="slate"
+            :label="
+              t(
+                'HELP_CENTER.PORTAL_SETTINGS.CONFIGURATION_FORM.CUSTOM_DOMAIN.EDIT_BUTTON'
+              )
+            "
+            @click="addCustomDomainDialogRef.dialogRef.open()"
+          />
          <Button
            v-else
            :label="
@@ -247,8 +112,7 @@ const onClickSend = email => {
    <DNSConfigurationDialog
      ref="dnsConfigurationDialogRef"
      :custom-domain="updatedDomainAddress || customDomainAddress"
-      @close="closeDNSConfigurationDialog"
-      @send="onClickSend"
+      @confirm="closeDNSConfigurationDialog"
    />
  </div>
 </template>
@@ -26,8 +26,6 @@ const emit = defineEmits([
  'updatePortal',
  'updatePortalConfiguration',
  'deletePortal',
-  'refreshStatus',
-  'sendCnameInstructions',
 ]);

 const { t } = useI18n();
@@ -38,7 +36,6 @@ const confirmDeletePortalDialogRef = ref(null);
 const currentPortalSlug = computed(() => route.params.portalSlug);

 const isSwitchingPortal = useMapGetter('portals/isSwitchingPortal');
-const isFetchingSSLStatus = useMapGetter('portals/isFetchingSSLStatus');

 const activePortal = computed(() => {
  return props.portals?.find(portal => portal.slug === currentPortalSlug.value);
@@ -56,14 +53,6 @@ const handleUpdatePortalConfiguration = portal => {
  emit('updatePortalConfiguration', portal);
 };

-const fetchSSLStatus = () => {
-  emit('refreshStatus');
-};
-
-const handleSendCnameInstructions = payload => {
-  emit('sendCnameInstructions', payload);
-};
-
 const openConfirmDeletePortalDialog = () => {
  confirmDeletePortalDialogRef.value.dialogRef.open();
 };
@@ -96,10 +85,7 @@ const handleDeletePortal = () => {
        <PortalConfigurationSettings
          :active-portal="activePortal"
          :is-fetching="isFetching"
-          :is-fetching-status="isFetchingSSLStatus"
          @update-portal-configuration="handleUpdatePortalConfiguration"
-          @refresh-status="fetchSSLStatus"
-          @send-cname-instructions="handleSendCnameInstructions"
        />
        <div class="w-full h-px bg-n-weak" />
        <div class="flex items-end justify-between w-full gap-4">
@@ -63,12 +63,11 @@ const lastActivityAt = computed(() => {
 });

 const menuItems = computed(() => [
+  { key: 'delete', label: t('INBOX.MENU_ITEM.DELETE') },
  {
    key: isUnread.value ? 'mark_as_read' : 'mark_as_unread',
-    icon: isUnread.value ? 'mail' : 'mail-unread',
    label: t(`INBOX.MENU_ITEM.MARK_AS_${isUnread.value ? 'READ' : 'UNREAD'}`),
  },
-  { key: 'delete', icon: 'delete', label: t('INBOX.MENU_ITEM.DELETE') },
 ]);

 const messageClasses = computed(() => ({
@@ -154,7 +153,7 @@ onBeforeMount(contextMenuActions.close);
 <template>
  <div
    role="button"
-    class="flex flex-col w-full gap-1 p-3 transition-all duration-300 ease-in-out cursor-pointer"
+    class="flex flex-col w-full gap-2 p-3 transition-all duration-300 ease-in-out cursor-pointer"
    @contextmenu="contextMenuActions.open($event)"
    @click="emit('click')"
  >
@@ -233,7 +232,7 @@ onBeforeMount(contextMenuActions.close);
            class="flex-shrink-0 text-n-slate-11 size-2.5"
          />
        </div>
-        <span class="text-xs text-n-slate-10">
+        <span class="text-sm text-n-slate-10">
          {{ lastActivityAt }}
        </span>
      </div>
@@ -1,6 +1,5 @@
 <script setup>
 import { useToggle } from '@vueuse/core';
-import { vOnClickOutside } from '@vueuse/components';

 import Button from 'dashboard/components-next/button/Button.vue';
 import InlineInput from 'dashboard/components-next/inline-input/InlineInput.vue';
@@ -45,10 +44,7 @@ const onClickCancel = () => {
 </script>

 <template>
-  <div
-    v-on-click-outside="() => togglePopover(false)"
-    class="inline-flex relative"
-  >
+  <div class="inline-flex relative">
    <Button
      :label="buttonLabel"
      sm
@@ -1,155 +0,0 @@
-<script setup>
-import { computed, reactive } from 'vue';
-import { useI18n } from 'vue-i18n';
-import { useToggle } from '@vueuse/core';
-import { useVuelidate } from '@vuelidate/core';
-import { vOnClickOutside } from '@vueuse/components';
-import { required, minLength } from '@vuelidate/validators';
-
-import Input from 'dashboard/components-next/input/Input.vue';
-import Button from 'dashboard/components-next/button/Button.vue';
-import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
-import Editor from 'dashboard/components-next/Editor/Editor.vue';
-
-const emit = defineEmits(['add']);
-
-const { t } = useI18n();
-
-const [showPopover, togglePopover] = useToggle();
-
-const state = reactive({
-  id: '',
-  title: '',
-  description: '',
-  instruction: '',
-});
-
-const rules = {
-  title: { required, minLength: minLength(1) },
-  description: { required },
-  instruction: { required },
-};
-
-const v$ = useVuelidate(rules, state);
-
-const titleError = computed(() =>
-  v$.value.title.$error
-    ? t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.TITLE.ERROR')
-    : ''
-);
-
-const descriptionError = computed(() =>
-  v$.value.description.$error
-    ? t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.DESCRIPTION.ERROR')
-    : ''
-);
-
-const instructionError = computed(() =>
-  v$.value.instruction.$error
-    ? t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.INSTRUCTION.ERROR')
-    : ''
-);
-
-const resetState = () => {
-  Object.assign(state, {
-    id: '',
-    title: '',
-    description: '',
-    instruction: '',
-  });
-};
-
-const onClickAdd = async () => {
-  v$.value.$touch();
-  if (v$.value.$invalid) return;
-
-  await emit('add', state);
-  resetState();
-  togglePopover(false);
-};
-
-const onClickCancel = () => {
-  togglePopover(false);
-};
-</script>
-
-<template>
-  <div
-    v-on-click-outside="() => togglePopover(false)"
-    class="inline-flex relative"
-  >
-    <Button
-      :label="t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.CREATE')"
-      sm
-      slate
-      class="flex-shrink-0"
-      @click="togglePopover(!showPopover)"
-    />
-
-    <div
-      v-if="showPopover"
-      class="w-[31.25rem] absolute top-10 ltr:left-0 rtl:right-0 bg-n-alpha-3 backdrop-blur-[100px] p-6 rounded-xl border border-n-weak shadow-md flex flex-col gap-6 z-50"
-    >
-      <h3 class="text-base font-medium text-n-slate-12">
-        {{ t(`CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.TITLE`) }}
-      </h3>
-
-      <div class="flex flex-col gap-4">
-        <Input
-          v-model="state.title"
-          :label="t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.TITLE.LABEL')"
-          :placeholder="
-            t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.TITLE.PLACEHOLDER')
-          "
-          :message="titleError"
-          :message-type="titleError ? 'error' : 'info'"
-        />
-
-        <TextArea
-          v-model="state.description"
-          :label="
-            t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.DESCRIPTION.LABEL')
-          "
-          :placeholder="
-            t(
-              'CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.DESCRIPTION.PLACEHOLDER'
-            )
-          "
-          :message="descriptionError"
-          :message-type="descriptionError ? 'error' : 'info'"
-          show-character-count
-        />
-        <Editor
-          v-model="state.instruction"
-          :label="
-            t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.INSTRUCTION.LABEL')
-          "
-          :placeholder="
-            t(
-              'CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.INSTRUCTION.PLACEHOLDER'
-            )
-          "
-          :message="instructionError"
-          :message-type="instructionError ? 'error' : 'info'"
-          :show-character-count="false"
-          enable-captain-tools
-        />
-      </div>
-
-      <div class="flex items-center justify-between w-full gap-3">
-        <Button
-          variant="faded"
-          color="slate"
-          :label="t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.CANCEL')"
-          class="w-full bg-n-alpha-2 !text-n-blue-text hover:bg-n-alpha-3"
-          @click="onClickCancel"
-        />
-        <Button
-          :label="t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.CREATE')"
-          class="w-full"
-          @click="onClickAdd"
-        />
-      </div>
-    </div>
-  </div>
-</template>
@@ -73,6 +73,7 @@ const saveEdit = () => {
      v-if="isEditing"
      v-model="editedContent"
      focus-on-mount
+      custom-input-class="flex items-center gap-2 text-sm text-n-slate-12"
      @keyup.enter="saveEdit"
    />
    <span v-else class="flex items-center gap-2 text-sm text-n-slate-12">
@@ -1,45 +0,0 @@
-<script setup>
-import ScenariosCard from './ScenariosCard.vue';
-
-const sampleScenarios = [
-  {
-    id: 1,
-    title: 'Refund Order',
-    description: 'User requests a refund for a recent purchase.',
-    instruction:
-      'Gather order details and reason for refund. Use [Order Search](tool://order_search) then submit with [Refund Payment](tool://refund_payment).',
-    tools: ['order_search', 'refund_payment'],
-  },
-  {
-    id: 2,
-    title: 'Bug Report',
-    description: 'Customer reports a bug in the mobile app.',
-    instruction:
-      'Ask for reproduction steps and environment. Check [Known Issues](tool://known_issues) then create ticket with [Create Bug Report](tool://bug_report_create).',
-    tools: ['known_issues', 'bug_report_create'],
-  },
-];
-</script>
-
-<template>
-  <Story
-    title="Captain/Assistant/ScenariosCard"
-    :layout="{ type: 'grid', width: '800px' }"
-  >
-    <Variant title="Default">
-      <div
-        v-for="scenario in sampleScenarios"
-        :key="scenario.id"
-        class="px-4 py-4 bg-n-background"
-      >
-        <ScenariosCard
-          :id="scenario.id"
-          :title="scenario.title"
-          :description="scenario.description"
-          :instruction="scenario.instruction"
-          :tools="scenario.tools"
-        />
-      </div>
-    </Variant>
-  </Story>
-</template>
@@ -1,218 +0,0 @@
-<script setup>
-import { computed, h, reactive } from 'vue';
-import { useI18n } from 'vue-i18n';
-import { useToggle } from '@vueuse/core';
-import { useVuelidate } from '@vuelidate/core';
-import { required, minLength } from '@vuelidate/validators';
-import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
-import Input from 'dashboard/components-next/input/Input.vue';
-import Button from 'dashboard/components-next/button/Button.vue';
-import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
-import Editor from 'dashboard/components-next/Editor/Editor.vue';
-import CardLayout from 'dashboard/components-next/CardLayout.vue';
-import Checkbox from 'dashboard/components-next/checkbox/Checkbox.vue';
-
-const props = defineProps({
-  id: {
-    type: Number,
-    required: true,
-  },
-  title: {
-    type: String,
-    required: true,
-  },
-  description: {
-    type: String,
-    required: true,
-  },
-  instruction: {
-    type: String,
-    required: true,
-  },
-  tools: {
-    type: Array,
-    required: true,
-  },
-  selectable: {
-    type: Boolean,
-    default: false,
-  },
-  isSelected: {
-    type: Boolean,
-    default: false,
-  },
-});
-
-const emit = defineEmits(['select', 'hover', 'delete', 'update']);
-
-const { t } = useI18n();
-const { formatMessage } = useMessageFormatter();
-
-const modelValue = computed({
-  get: () => props.isSelected,
-  set: () => emit('select', props.id),
-});
-
-const state = reactive({
-  id: '',
-  title: '',
-  description: '',
-  instruction: '',
-});
-
-const [isEditing, toggleEditing] = useToggle();
-
-const startEdit = () => {
-  Object.assign(state, {
-    id: props.id,
-    title: props.title,
-    description: props.description,
-    instruction: props.instruction,
-    tools: props.tools,
-  });
-  toggleEditing(true);
-};
-
-const rules = {
-  title: { required, minLength: minLength(1) },
-  description: { required },
-  instruction: { required },
-};
-
-const v$ = useVuelidate(rules, state);
-
-const titleError = computed(() =>
-  v$.value.title.$error
-    ? t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.TITLE.ERROR')
-    : ''
-);
-
-const descriptionError = computed(() =>
-  v$.value.description.$error
-    ? t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.DESCRIPTION.ERROR')
-    : ''
-);
-
-const onClickUpdate = () => {
-  v$.value.$touch();
-  if (v$.value.$invalid) return;
-  emit('update', { ...state });
-  toggleEditing(false);
-};
-
-const instructionError = computed(() =>
-  v$.value.instruction.$error
-    ? t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.INSTRUCTION.ERROR')
-    : ''
-);
-
-const LINK_INSTRUCTION_CLASS =
-  '[&_a[href^="tool://"]]:text-n-iris-11 [&_a:not([href^="tool://"])]:text-n-slate-12 [&_a]:pointer-events-none [&_a]:cursor-default';
-
-const renderInstruction = instruction => () =>
-  h('p', {
-    class: `text-sm text-n-slate-12 py-4 mb-0 [&_ol]:list-decimal ${LINK_INSTRUCTION_CLASS}`,
-    innerHTML: instruction,
-  });
-</script>
-
-<template>
-  <CardLayout
-    selectable
-    class="relative [&>div]:!py-4"
-    :class="{
-      '[&>div]:ltr:!pr-4 [&>div]:rtl:!pl-4': !isEditing,
-      '[&>div]:ltr:!pr-10 [&>div]:rtl:!pl-10': isEditing,
-    }"
-    layout="row"
-    @mouseenter="emit('hover', true)"
-    @mouseleave="emit('hover', false)"
-  >
-    <div
-      v-show="selectable && !isEditing"
-      class="absolute top-[1.125rem] ltr:left-3 rtl:right-3"
-    >
-      <Checkbox v-model="modelValue" />
-    </div>
-
-    <div v-if="!isEditing" class="flex flex-col w-full">
-      <div class="flex items-start justify-between w-full gap-2">
-        <div class="flex flex-col items-start">
-          <span class="text-sm text-n-slate-12 font-medium">{{ title }}</span>
-          <span class="text-sm text-n-slate-11 mt-2">
-            {{ description }}
-          </span>
-        </div>
-        <div class="flex items-center gap-2">
-          <!-- <Button label="Test" slate xs ghost class="!text-sm" />
-          <span class="w-px h-4 bg-n-weak" /> -->
-          <Button icon="i-lucide-pen" slate xs ghost @click="startEdit" />
-          <span class="w-px h-4 bg-n-weak" />
-          <Button
-            icon="i-lucide-trash"
-            slate
-            xs
-            ghost
-            @click="emit('delete', id)"
-          />
-        </div>
-      </div>
-      <component :is="renderInstruction(formatMessage(instruction, false))" />
-      <span class="text-sm text-n-slate-11 font-medium mb-1">
-        {{ t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.SUGGESTED.TOOLS_USED') }}
-        {{ tools?.map(tool => `@${tool}`).join(', ') }}
-      </span>
-    </div>
-    <div v-else class="overflow-hidden flex flex-col gap-4 w-full">
-      <Input
-        v-model="state.title"
-        :label="t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.TITLE.LABEL')"
-        :placeholder="
-          t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.TITLE.PLACEHOLDER')
-        "
-        :message="titleError"
-        :message-type="titleError ? 'error' : 'info'"
-      />
-
-      <TextArea
-        v-model="state.description"
-        :label="
-          t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.DESCRIPTION.LABEL')
-        "
-        :placeholder="
-          t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.DESCRIPTION.PLACEHOLDER')
-        "
-        :message="descriptionError"
-        :message-type="descriptionError ? 'error' : 'info'"
-        show-character-count
-      />
-      <Editor
-        v-model="state.instruction"
-        :label="
-          t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.INSTRUCTION.LABEL')
-        "
-        :placeholder="
-          t('CAPTAIN.ASSISTANTS.SCENARIOS.ADD.NEW.FORM.INSTRUCTION.PLACEHOLDER')
-        "
-        :message="instructionError"
-        :message-type="instructionError ? 'error' : 'info'"
-        :show-character-count="false"
-        enable-captain-tools
-      />
-      <div class="flex items-center gap-3">
-        <Button
-          faded
-          slate
-          sm
-          :label="t('CAPTAIN.ASSISTANTS.SCENARIOS.UPDATE.CANCEL')"
-          @click="toggleEditing(false)"
-        />
-        <Button
-          sm
-          :label="t('CAPTAIN.ASSISTANTS.SCENARIOS.UPDATE.UPDATE')"
-          @click="onClickUpdate"
-        />
-      </div>
-    </div>
-  </CardLayout>
-</template>
@@ -1,37 +0,0 @@
-<script setup>
-import { ref } from 'vue';
-import ToolsDropdown from './ToolsDropdown.vue';
-
-const items = [
-  {
-    id: 'order_search',
-    title: 'Order Search',
-    description: 'Lookup orders by customer ID, email, or order number',
-  },
-  {
-    id: 'refund_payment',
-    title: 'Refund Payment',
-    description: 'Initiates a refund on a specific payment',
-  },
-  {
-    id: 'fetch_customer',
-    title: 'Fetch Customer',
-    description: 'Pulls customer details (email, tags, last seen, etc.)',
-  },
-];
-
-const selectedIndex = ref(0);
-</script>
-
-<template>
-  <Story
-    title="Captain/Assistant/ToolsDropdown"
-    :layout="{ type: 'grid', width: '600px' }"
-  >
-    <Variant title="Default">
-      <div class="relative h-80 bg-n-background p-4">
-        <ToolsDropdown :items="items" :selected-index="selectedIndex" />
-      </div>
-    </Variant>
-  </Story>
-</template>
@@ -1,54 +0,0 @@
-<script setup>
-import { ref, watch, nextTick } from 'vue';
-
-const props = defineProps({
-  items: {
-    type: Array,
-    required: true,
-  },
-  selectedIndex: {
-    type: Number,
-    default: 0,
-  },
-});
-
-const emit = defineEmits(['select']);
-
-const toolsDropdownRef = ref(null);
-
-const onItemClick = idx => emit('select', idx);
-
-watch(
-  () => props.selectedIndex,
-  () => {
-    nextTick(() => {
-      const el = toolsDropdownRef.value?.querySelector(
-        `#tool-item-${props.selectedIndex}`
-      );
-      if (el) {
-        el.scrollIntoView({ block: 'nearest', behavior: 'auto' });
-      }
-    });
-  },
-  { immediate: true }
-);
-</script>
-
-<template>
-  <div
-    ref="toolsDropdownRef"
-    class="w-[22.5rem] p-2 flex flex-col gap-1 z-50 absolute rounded-xl bg-n-alpha-3 shadow outline outline-1 outline-n-weak backdrop-blur-[50px] max-h-[20rem] overflow-y-auto"
-  >
-    <div
-      v-for="(tool, idx) in items"
-      :id="`tool-item-${idx}`"
-      :key="tool.id || idx"
-      :class="{ 'bg-n-alpha-black2': idx === selectedIndex }"
-      class="flex flex-col gap-1 rounded-md py-2 px-2 cursor-pointer hover:bg-n-alpha-black2"
-      @click="onItemClick(idx)"
-    >
-      <span class="text-n-slate-12 font-medium text-sm">{{ tool.title }}</span>
-      <span class="text-n-slate-11 text-sm">{{ tool.description }}</span>
-    </div>
-  </div>
-</template>
@@ -6,7 +6,7 @@ import DropdownBody from './base/DropdownBody.vue';
 import DropdownSection from './base/DropdownSection.vue';
 import DropdownItem from './base/DropdownItem.vue';
 import DropdownSeparator from './base/DropdownSeparator.vue';
-import ToggleSwitch from 'dashboard/components-next/switch/Switch.vue';
+import WootSwitch from 'components/ui/Switch.vue';

 const currentUserAutoOffline = ref(false);

@@ -61,7 +61,7 @@ const menuItems = ref([
              <DropdownItem label="Contact Support" class="justify-between">
                <span>{{ $t('SIDEBAR.SET_AUTO_OFFLINE.TEXT') }}</span>
                <div class="flex-shrink-0">
-                  <ToggleSwitch v-model="currentUserAutoOffline" />
+                  <WootSwitch v-model="currentUserAutoOffline" />
                </div>
              </DropdownItem>
            </DropdownSection>
@@ -2,7 +2,6 @@
 import { computed, defineModel, h, watch, ref } from 'vue';
 import { useI18n } from 'vue-i18n';
 import Button from 'next/button/Button.vue';
-import Input from 'dashboard/components-next/input/Input.vue';
 import FilterSelect from './inputs/FilterSelect.vue';
 import MultiSelect from './inputs/MultiSelect.vue';
 import SingleSelect from './inputs/SingleSelect.vue';
@@ -179,11 +178,11 @@ defineExpose({ validate });
          disable-search
          :options="booleanOptions"
        />
-        <Input
+        <input
          v-else
          v-model="values"
          :type="inputType === 'date' ? 'date' : 'text'"
-          class="[&>input]:h-8 [&>input]:py-1.5 [&>input]:outline-offset-0"
+          class="py-1.5 px-3 text-n-slate-12 bg-n-alpha-1 text-sm rounded-lg reset-base"
          :placeholder="t('FILTER.INPUT_PLACEHOLDER')"
        />
      </template>
@@ -9,7 +9,6 @@ import { useContactFilterContext } from './contactProvider.js';
 import { useSnakeCase } from 'dashboard/composables/useTransformKeys';

 import Button from 'next/button/Button.vue';
-import Input from 'dashboard/components-next/input/Input.vue';
 import ConditionRow from './ConditionRow.vue';

 const props = defineProps({
@@ -110,13 +109,16 @@ const outsideClickHandler = [
      {{ filterModalHeaderTitle }}
    </h3>
    <div v-if="props.isSegmentView">
-      <div class="pb-6 border-b border-n-weak">
-        <Input
+      <label class="pb-6 border-b border-n-weak">
+        <div class="mb-2 text-sm text-n-slate-11">
+          {{ $t('CONTACTS_LAYOUT.FILTER.SEGMENT.LABEL') }}
+        </div>
+        <input
          v-model="segmentNameLocal"
-          :label="$t('CONTACTS_LAYOUT.FILTER.SEGMENT.LABEL')"
+          class="py-1.5 px-3 text-n-slate-12 bg-n-alpha-1 text-sm rounded-lg reset-base w-full"
          :placeholder="t('CONTACTS_LAYOUT.FILTER.SEGMENT.INPUT_PLACEHOLDER')"
        />
-      </div>
+      </label>
    </div>
    <ul class="grid gap-4 list-none">
      <template v-for="(filter, index) in filters" :key="filter.id">
@@ -9,7 +9,6 @@ import { useConversationFilterContext } from './provider.js';
 import { useSnakeCase } from 'dashboard/composables/useTransformKeys';

 import Button from 'next/button/Button.vue';
-import Input from 'dashboard/components-next/input/Input.vue';
 import ConditionRow from './ConditionRow.vue';

 const props = defineProps({
@@ -111,13 +110,16 @@ const outsideClickHandler = [
      {{ filterModalHeaderTitle }}
    </h3>
    <div v-if="props.isFolderView">
-      <div class="border-b border-n-weak pb-6">
-        <Input
+      <label class="border-b border-n-weak pb-6">
+        <div class="text-n-slate-11 text-sm mb-2">
+          {{ t('FILTER.FOLDER_LABEL') }}
+        </div>
+        <input
          v-model="folderNameLocal"
-          :label="t('FILTER.FOLDER_LABEL')"
+          class="py-1.5 px-3 text-n-slate-12 bg-n-alpha-1 text-sm rounded-lg reset-base w-full"
          :placeholder="t('FILTER.INPUT_PLACEHOLDER')"
        />
-      </div>
+      </label>
    </div>
    <ul class="grid gap-4 list-none">
      <template v-for="(filter, index) in filters" :key="filter.id">
@@ -6,12 +6,10 @@ import { CONTACTS_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 import { vOnClickOutside } from '@vueuse/components';
 import { useTrack } from 'dashboard/composables';
 import NextButton from 'next/button/Button.vue';
-import NextInput from 'dashboard/components-next/input/Input.vue';

 export default {
  components: {
    NextButton,
-    NextInput,
  },
  directives: {
    onClickOutside: vOnClickOutside,
@@ -105,13 +103,20 @@ export default {
      {{ $t('FILTER.CUSTOM_VIEWS.ADD.TITLE') }}
    </h3>
    <form class="w-full grid gap-6" @submit.prevent="saveCustomViews">
-      <NextInput
-        v-model="name"
-        :placeholder="$t('FILTER.CUSTOM_VIEWS.ADD.PLACEHOLDER')"
-        :message="v$.name.$error && $t('FILTER.CUSTOM_VIEWS.ADD.ERROR_MESSAGE')"
-        :message-type="v$.name.$error && 'error'"
-        @blur="v$.name.$touch"
-      />
+      <label :class="{ error: v$.name.$error }">
+        <input
+          v-model="name"
+          class="py-1.5 px-3 text-n-slate-12 bg-n-alpha-1 text-sm rounded-lg reset-base w-full"
+          :placeholder="$t('FILTER.CUSTOM_VIEWS.ADD.PLACEHOLDER')"
+          @blur="v$.name.$touch"
+        />
+        <span
+          v-if="v$.name.$error"
+          class="text-xs text-n-ruby-11 ml-1 rtl:mr-1"
+        >
+          {{ $t('FILTER.CUSTOM_VIEWS.ADD.ERROR_MESSAGE') }}
+        </span>
+      </label>
      <div class="flex flex-row justify-end w-full gap-2">
        <NextButton faded slate sm @click.prevent="onClose">
          {{ $t('FILTER.CUSTOM_VIEWS.ADD.CANCEL_BUTTON') }}
@@ -1,58 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import { useRoute } from 'vue-router';
-import Button from 'dashboard/components-next/button/Button.vue';
-
-defineProps({
-  isMobileSidebarOpen: {
-    type: Boolean,
-    default: false,
-  },
-});
-
-const emit = defineEmits(['toggle']);
-
-const route = useRoute();
-
-const isConversationRoute = computed(() => {
-  const CONVERSATION_ROUTES = [
-    'inbox_conversation',
-    'conversation_through_inbox',
-    'conversations_through_label',
-    'team_conversations_through_label',
-    'conversations_through_folders',
-    'conversation_through_mentions',
-    'conversation_through_unattended',
-    'conversation_through_participating',
-    'inbox_view_conversation',
-  ];
-  return CONVERSATION_ROUTES.includes(route.name);
-});
-
-const toggleSidebar = () => {
-  emit('toggle');
-};
-</script>
-
-<template>
-  <div
-    v-if="!isConversationRoute"
-    id="mobile-sidebar-launcher"
-    class="fixed bottom-4 ltr:left-4 rtl:right-4 z-40 transition-transform duration-200 ease-in-out block md:hidden"
-    :class="[
-      {
-        'ltr:translate-x-48 rtl:-translate-x-48': isMobileSidebarOpen,
-      },
-    ]"
-  >
-    <div class="rounded-full bg-n-alpha-2 p-1">
-      <Button
-        icon="i-lucide-menu"
-        class="!rounded-full !bg-n-solid-3 dark:!bg-n-alpha-2 !text-n-slate-12 text-xl"
-        lg
-        @click="toggleSidebar"
-      />
-    </div>
-  </div>
-  <template v-else />
-</template>
@@ -8,7 +8,6 @@ import { useStore } from 'vuex';
 import { useI18n } from 'vue-i18n';
 import { useStorage } from '@vueuse/core';
 import { useSidebarKeyboardShortcuts } from './useSidebarKeyboardShortcuts';
-import { vOnClickOutside } from '@vueuse/components';

 import Button from 'dashboard/components-next/button/Button.vue';
 import SidebarGroup from './SidebarGroup.vue';
@@ -18,18 +17,10 @@ import SidebarAccountSwitcher from './SidebarAccountSwitcher.vue';
 import Logo from 'next/icon/Logo.vue';
 import ComposeConversation from 'dashboard/components-next/NewConversation/ComposeConversation.vue';

-const props = defineProps({
-  isMobileSidebarOpen: {
-    type: Boolean,
-    default: false,
-  },
-});
-
 const emit = defineEmits([
  'closeKeyShortcutModal',
  'openKeyShortcutModal',
  'showCreateAccountModal',
-  'closeMobileSidebar',
 ]);

 const { accountScopedRoute } = useAccount();
@@ -86,11 +77,6 @@ const sortedInboxes = computed(() =>
  inboxes.value.slice().sort((a, b) => a.name.localeCompare(b.name))
 );

-const closeMobileSidebar = () => {
-  if (!props.isMobileSidebarOpen) return;
-  emit('closeMobileSidebar');
-};
-
 const newReportRoutes = () => [
  {
    name: 'Reports Agent',
@@ -502,19 +488,7 @@ const menuItems = computed(() => {

 <template>
  <aside
-    v-on-click-outside="[
-      closeMobileSidebar,
-      { ignore: ['#mobile-sidebar-launcher'] },
-    ]"
-    class="bg-n-solid-2 rtl:border-l ltr:border-r border-n-weak flex flex-col text-sm pb-1 fixed top-0 ltr:left-0 rtl:right-0 h-full z-40 transition-transform duration-200 ease-in-out md:static w-[200px] basis-[200px] md:flex-shrink-0 md:ltr:translate-x-0 md:rtl:-translate-x-0"
-    :class="[
-      {
-        'ltr:translate-x-0 rtl:-translate-x-0 shadow-lg md:shadow-none':
-          isMobileSidebarOpen,
-        'ltr:-translate-x-full rtl:translate-x-full md:translate-x-0':
-          !isMobileSidebarOpen,
-      },
-    ]"
+    class="w-[200px] bg-n-solid-2 rtl:border-l ltr:border-r border-n-weak h-screen flex flex-col text-sm pb-1"
  >
    <section class="grid gap-2 mt-2 mb-4">
      <div class="flex items-center min-w-0 gap-2 px-2">
@@ -14,7 +14,6 @@ import {
 } from 'next/dropdown-menu/base';
 import Icon from 'next/icon/Icon.vue';
 import Button from 'next/button/Button.vue';
-import ToggleSwitch from 'dashboard/components-next/switch/Switch.vue';

 const { t } = useI18n();
 const store = useStore();
@@ -49,16 +48,6 @@ const activeStatus = computed(() => {
  return availabilityStatuses.value.find(status => status.active);
 });

-const autoOfflineToggle = computed({
-  get: () => currentUserAutoOffline.value,
-  set: autoOffline => {
-    store.dispatch('updateAutoOffline', {
-      accountId: currentAccountId.value,
-      autoOffline,
-    });
-  },
-});
-
 function changeAvailabilityStatus(availability) {
  if (isImpersonating.value) {
    useAlert(t('PROFILE_SETTINGS.FORM.AVAILABILITY.IMPERSONATING_ERROR'));
@@ -73,6 +62,13 @@ function changeAvailabilityStatus(availability) {
    useAlert(t('PROFILE_SETTINGS.FORM.AVAILABILITY.SET_AVAILABILITY_ERROR'));
  }
 }
+
+function updateAutoOffline(autoOffline) {
+  store.dispatch('updateAutoOffline', {
+    accountId: currentAccountId.value,
+    autoOffline,
+  });
+}
 </script>

 <template>
@@ -122,7 +118,11 @@ function changeAvailabilityStatus(availability) {
            class="size-4 text-n-slate-10"
          />
        </div>
-        <ToggleSwitch v-model="autoOfflineToggle" />
+        <woot-switch
+          class="flex-shrink-0"
+          :model-value="currentUserAutoOffline"
+          @input="updateAutoOffline"
+        />
      </DropdownItem>
    </div>
  </DropdownSection>
@@ -19,8 +19,8 @@ const updateValue = () => {
 <template>
  <button
    type="button"
-    class="relative h-4 transition-colors duration-200 ease-in-out rounded-full w-7 focus:outline-none focus:ring-1 focus:ring-n-brand focus:ring-offset-n-slate-2 focus:ring-offset-2 flex-shrink-0"
-    :class="modelValue ? 'bg-n-brand' : 'bg-n-slate-6 disabled:bg-n-slate-6/60'"
+    class="relative h-4 transition-colors duration-200 ease-in-out rounded-full w-7 focus:outline-none focus:ring-1 focus:ring-n-brand focus:ring-offset-n-slate-2 focus:ring-offset-2"
+    :class="modelValue ? 'bg-n-brand' : 'bg-n-alpha-1 dark:bg-n-alpha-2'"
    role="switch"
    :aria-checked="modelValue"
    @click="updateValue"
@@ -61,9 +61,7 @@ const onCopy = async e => {

 <template>
  <div class="relative text-left">
-    <div
-      class="top-1.5 absolute ltr:right-1.5 rtl:left-1.5 flex backdrop-blur-sm rounded-lg items-center gap-1"
-    >
+    <div class="top-1.5 absolute right-1.5 flex items-center gap-1">
      <form
        v-if="enableCodePen"
        class="flex items-center"
@@ -88,11 +86,6 @@ const onCopy = async e => {
        @click="onCopy"
      />
    </div>
-    <highlightjs
-      v-if="script"
-      :language="lang"
-      :code="scrubbedScript"
-      class="[&_code]:text-start"
-    />
+    <highlightjs v-if="script" :language="lang" :code="scrubbedScript" />
  </div>
 </template>
@@ -0,0 +1,94 @@
+<script>
+import Banner from 'dashboard/components/ui/Banner.vue';
+import { mapGetters } from 'vuex';
+import { useAccount } from 'dashboard/composables/useAccount';
+import { differenceInDays } from 'date-fns';
+
+export default {
+  components: { Banner },
+  setup() {
+    const { accountId } = useAccount();
+    return {
+      accountId,
+    };
+  },
+  data() {
+    return { conversationMeta: {} };
+  },
+  computed: {
+    ...mapGetters({
+      isOnChatwootCloud: 'globalConfig/isOnChatwootCloud',
+      getAccount: 'accounts/getAccount',
+    }),
+    bannerMessage() {
+      return this.$t('GENERAL_SETTINGS.LIMITS_UPGRADE');
+    },
+    actionButtonMessage() {
+      return this.$t('GENERAL_SETTINGS.OPEN_BILLING');
+    },
+    shouldShowBanner() {
+      if (!this.isOnChatwootCloud) {
+        return false;
+      }
+
+      if (this.isTrialAccount()) {
+        return false;
+      }
+
+      return this.isLimitExceeded();
+    },
+  },
+  mounted() {
+    if (this.isOnChatwootCloud) {
+      this.fetchLimits();
+    }
+  },
+  methods: {
+    fetchLimits() {
+      this.$store.dispatch('accounts/limits');
+    },
+    routeToBilling() {
+      this.$router.push({
+        name: 'billing_settings_index',
+        params: { accountId: this.accountId },
+      });
+    },
+    isTrialAccount() {
+      // check if account is less than 15 days old
+      const account = this.getAccount(this.accountId);
+      if (!account) return false;
+
+      const createdAt = new Date(account.created_at);
+
+      const diffDays = differenceInDays(new Date(), createdAt);
+
+      return diffDays <= 15;
+    },
+    isLimitExceeded() {
+      const account = this.getAccount(this.accountId);
+      if (!account) return false;
+
+      const { limits } = account;
+      if (!limits) return false;
+
+      const { conversation, non_web_inboxes: nonWebInboxes } = limits;
+      return this.testLimit(conversation) || this.testLimit(nonWebInboxes);
+    },
+    testLimit({ allowed, consumed }) {
+      return consumed > allowed;
+    },
+  },
+};
+</script>
+
+<!-- eslint-disable-next-line vue/no-root-v-if -->
+<template>
+  <Banner
+    v-if="shouldShowBanner"
+    color-scheme="alert"
+    :banner-message="bannerMessage"
+    :action-button-label="actionButtonMessage"
+    has-action-button
+    @primary-action="routeToBilling"
+  />
+</template>
@@ -4,12 +4,7 @@ import { useStore } from 'dashboard/composables/store';
 import Copilot from 'dashboard/components-next/copilot/Copilot.vue';
 import { useMapGetter } from 'dashboard/composables/store';
 import { useUISettings } from 'dashboard/composables/useUISettings';
-import { useConfig } from 'dashboard/composables/useConfig';
-import { useWindowSize } from '@vueuse/core';
-import { vOnClickOutside } from '@vueuse/components';
 import { FEATURE_FLAGS } from 'dashboard/featureFlags';
-import wootConstants from 'dashboard/constants/globals';
-
 defineProps({
  conversationInboxType: {
    type: String,
@@ -18,20 +13,12 @@ defineProps({
 });

 const store = useStore();
-const { uiSettings, updateUISettings } = useUISettings();
-const { isEnterprise } = useConfig();
-const { width: windowWidth } = useWindowSize();
-
 const currentUser = useMapGetter('getCurrentUser');
 const assistants = useMapGetter('captainAssistants/getRecords');
 const uiFlags = useMapGetter('captainAssistants/getUIFlags');
 const inboxAssistant = useMapGetter('getCopilotAssistant');
 const currentChat = useMapGetter('getSelectedChat');

-const isSmallScreen = computed(
-  () => windowWidth.value < wootConstants.SMALL_SCREEN_BREAKPOINT
-);
-
 const selectedCopilotThreadId = ref(null);
 const messages = computed(() =>
  store.getters['copilotMessages/getMessagesByThreadId'](
@@ -45,6 +32,7 @@ const isFeatureEnabledonAccount = useMapGetter(
 );

 const selectedAssistantId = ref(null);
+const { uiSettings, updateUISettings } = useUISettings();

 const activeAssistant = computed(() => {
  const preferredId = uiSettings.value.preferred_captain_assistant_id;
@@ -67,15 +55,6 @@ const activeAssistant = computed(() => {
  return assistants.value[0];
 });

-const closeCopilotPanel = () => {
-  if (isSmallScreen.value && uiSettings.value?.is_copilot_panel_open) {
-    updateUISettings({
-      is_contact_sidebar_open: false,
-      is_copilot_panel_open: false,
-    });
-  }
-};
-
 const setAssistant = async assistant => {
  selectedAssistantId.value = assistant.id;
  await updateUISettings({
@@ -84,9 +63,6 @@ const setAssistant = async assistant => {
 };

 const shouldShowCopilotPanel = computed(() => {
-  if (!isEnterprise) {
-    return false;
-  }
  const isCaptainEnabled = isFeatureEnabledonAccount.value(
    currentAccountId.value,
    FEATURE_FLAGS.CAPTAIN
@@ -118,23 +94,14 @@ const sendMessage = async message => {
 };

 onMounted(() => {
-  if (isEnterprise) {
-    store.dispatch('captainAssistants/get');
-  }
+  store.dispatch('captainAssistants/get');
 });
 </script>

 <template>
  <div
    v-if="shouldShowCopilotPanel"
-    v-on-click-outside="() => closeCopilotPanel()"
-    class="bg-n-background h-full overflow-hidden flex-col fixed top-0 ltr:right-0 rtl:left-0 z-40 w-full max-w-sm transition-transform duration-300 ease-in-out md:static md:w-[320px] md:min-w-[320px] ltr:border-l rtl:border-r border-n-weak 2xl:min-w-[360px] 2xl:w-[360px] shadow-lg md:shadow-none"
-    :class="[
-      {
-        'md:flex': shouldShowCopilotPanel,
-        'md:hidden': !shouldShowCopilotPanel,
-      },
-    ]"
+    class="ltr:border-l rtl:border-r border-n-weak h-full overflow-hidden z-10 w-[320px] min-w-[320px] 2xl:min-w-[360px] 2xl:w-[360px] flex flex-col bg-n-background"
  >
    <Copilot
      :messages="messages"
@@ -0,0 +1,83 @@
+<script>
+export default {
+  props: {
+    modelValue: { type: Boolean, default: false },
+    size: { type: String, default: '' },
+  },
+  emits: ['update:modelValue', 'input'],
+  methods: {
+    onClick() {
+      this.$emit('update:modelValue', !this.modelValue);
+      this.$emit('input', !this.modelValue);
+    },
+  },
+};
+</script>
+
+<template>
+  <button
+    type="button"
+    class="toggle-button p-0"
+    :class="{ active: modelValue, small: size === 'small' }"
+    role="switch"
+    :aria-checked="modelValue.toString()"
+    @click="onClick"
+  >
+    <span aria-hidden="true" :class="{ active: modelValue }" />
+  </button>
+</template>
+
+<style lang="scss" scoped>
+.toggle-button {
+  @apply bg-n-slate-5;
+  --toggle-button-box-shadow: rgb(255, 255, 255) 0px 0px 0px 0px,
+    rgba(59, 130, 246, 0.5) 0px 0px 0px 0px, rgba(0, 0, 0, 0.1) 0px 1px 3px 0px,
+    rgba(0, 0, 0, 0.06) 0px 1px 2px 0px;
+  border-radius: 0.5625rem;
+  border: 2px solid transparent;
+  cursor: pointer;
+  display: flex;
+  flex-shrink: 0;
+  height: 1.188rem;
+  position: relative;
+  transition-duration: 200ms;
+  transition-property: background-color;
+  transition-timing-function: cubic-bezier(0.4, 0, 0.2, 1);
+  width: 2.125rem;
+
+  &.active {
+    @apply bg-n-brand;
+  }
+
+  &.small {
+    width: 1.375rem;
+    height: 0.875rem;
+
+    span {
+      @apply size-2.5;
+
+      &.active {
+        @apply ltr:translate-x-[0.5rem] ltr:translate-y-0 rtl:translate-x-[-0.5rem] rtl:translate-y-0;
+      }
+    }
+  }
+
+  span {
+    @apply bg-n-background;
+
+    border-radius: 100%;
+    box-shadow: var(--toggle-button-box-shadow);
+    display: inline-block;
+    height: 0.9375rem;
+    transform: translate(0, 0);
+    transition-duration: 200ms;
+    transition-property: transform;
+    transition-timing-function: cubic-bezier(0.4, 0, 0.2, 1);
+    width: 0.9375rem;
+
+    &.active {
+      @apply ltr:translate-x-[0.9375rem] ltr:translate-y-0 rtl:translate-x-[-0.9375rem] rtl:translate-y-0;
+    }
+  }
+}
+</style>
@@ -15,7 +15,6 @@ import CannedResponse from '../conversation/CannedResponse.vue';
 import KeyboardEmojiSelector from './keyboardEmojiSelector.vue';
 import TagAgents from '../conversation/TagAgents.vue';
 import VariableList from '../conversation/VariableList.vue';
-import TagTools from '../conversation/TagTools.vue';

 import { useEmitter } from 'dashboard/composables/emitter';
 import { useI18n } from 'vue-i18n';
@@ -73,7 +72,6 @@ const props = defineProps({
  updateSelectionWith: { type: String, default: '' },
  enableVariables: { type: Boolean, default: false },
  enableCannedResponses: { type: Boolean, default: true },
-  enableCaptainTools: { type: Boolean, default: false },
  variables: { type: Object, default: () => ({}) },
  enabledMenuOptions: { type: Array, default: () => [] },
  signature: { type: String, default: '' },
@@ -91,7 +89,6 @@ const emit = defineEmits([
  'toggleUserMention',
  'toggleCannedMenu',
  'toggleVariablesMenu',
-  'toggleToolsMenu',
  'clearSelection',
  'blur',
  'focus',
@@ -143,9 +140,7 @@ const showUserMentions = ref(false);
 const showCannedMenu = ref(false);
 const showVariables = ref(false);
 const showEmojiMenu = ref(false);
-const showToolsMenu = ref(false);
 const mentionSearchKey = ref('');
-const toolSearchKey = ref('');
 const cannedSearchTerm = ref('');
 const variableSearchTerm = ref('');
 const emojiSearchTerm = ref('');
@@ -221,17 +216,11 @@ const plugins = computed(() => {
  }

  return [
-    createSuggestionPlugin({
-      trigger: '@',
-      showMenu: showToolsMenu,
-      searchTerm: toolSearchKey,
-      isAllowed: () => props.enableCaptainTools,
-    }),
    createSuggestionPlugin({
      trigger: '@',
      showMenu: showUserMentions,
      searchTerm: mentionSearchKey,
-      isAllowed: () => props.isPrivate || !props.enableCaptainTools,
+      isAllowed: () => props.isPrivate,
    }),
    createSuggestionPlugin({
      trigger: '/',
@@ -273,9 +262,6 @@ watch(showCannedMenu, updatedValue => {
 watch(showVariables, updatedValue => {
  emit('toggleVariablesMenu', !props.isPrivate && updatedValue);
 });
-watch(showToolsMenu, updatedValue => {
-  emit('toggleToolsMenu', props.enableCaptainTools && updatedValue);
-});

 function focusEditorInputField(pos = 'end') {
  const { tr } = editorView.state;
@@ -552,7 +538,6 @@ function insertSpecialContent(type, content) {
    cannedResponse: CONVERSATION_EVENTS.INSERTED_A_CANNED_RESPONSE,
    variable: CONVERSATION_EVENTS.INSERTED_A_VARIABLE,
    emoji: CONVERSATION_EVENTS.INSERTED_AN_EMOJI,
-    tool: CONVERSATION_EVENTS.INSERTED_A_TOOL,
  };

  useTrack(event_map[type]);
@@ -714,11 +699,6 @@ useEmitter(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, insertContentIntoEditor);
      :search-key="emojiSearchTerm"
      @select-emoji="emoji => insertSpecialContent('emoji', emoji)"
    />
-    <TagTools
-      v-if="showToolsMenu"
-      :search-key="toolSearchKey"
-      @select-tool="content => insertSpecialContent('tool', content)"
-    />
    <input
      ref="imageUpload"
      type="file"
@@ -832,10 +812,6 @@ useEmitter(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, insertContentIntoEditor);
  }
 }

-.prosemirror-tools-node {
-  @apply font-medium text-n-slate-12 py-0;
-}
-
 .editor-wrap {
  @apply mb-4;
 }
@@ -94,7 +94,7 @@ export default {
      type: Boolean,
      default: true,
    },
-    enableWhatsAppTemplates: {
+    hasWhatsappTemplates: {
      type: Boolean,
      default: false,
    },
@@ -333,7 +333,7 @@ export default {
        @click="toggleMessageSignature"
      />
      <NextButton
-        v-if="enableWhatsAppTemplates"
+        v-if="hasWhatsappTemplates"
        v-tooltip.top-end="$t('CONVERSATION.FOOTER.WHATSAPP_TEMPLATES')"
        icon="i-ph-whatsapp-logo"
        slate
@@ -68,10 +68,6 @@ export default {
      type: Boolean,
      default: false,
    },
-    allowedContextMenuOptions: {
-      type: Array,
-      default: () => [],
-    },
  },
  emits: [
    'contextMenuToggle',
@@ -155,9 +151,11 @@ export default {
    hasSlaPolicyId() {
      return this.chat?.sla_policy_id;
    },
-    conversationPath() {
+  },
+  methods: {
+    onCardClick(e) {
      const { activeInbox, chat } = this;
-      return frontendURL(
+      const path = frontendURL(
        conversationUrl({
          accountId: this.accountId,
          activeInbox,
@@ -168,26 +166,18 @@ export default {
          conversationType: this.conversationType,
        })
      );
-    },
-  },
-  methods: {
-    onCardClick(e) {
-      const path = this.conversationPath;
-      if (!path) return;

-      // Handle Ctrl/Cmd + Click for new tab
      if (e.metaKey || e.ctrlKey) {
-        e.preventDefault();
        window.open(
-          `${window.chatwootConfig.hostURL}${path}`,
+          window.chatwootConfig.hostURL + path,
          '_blank',
-          'noopener,noreferrer'
+          'noopener noreferrer nofollow'
        );
        return;
      }
-
-      // Skip if already active
-      if (this.isActiveChat) return;
+      if (this.isActiveChat) {
+        return;
+      }

      router.push({ path });
    },
@@ -369,8 +359,6 @@ export default {
        :priority="chat.priority"
        :chat-id="chat.id"
        :has-unread-messages="hasUnread"
-        :conversation-url="conversationPath"
-        :allowed-options="allowedContextMenuOptions"
        @update-conversation="onUpdateConversation"
        @assign-agent="onAssignAgent"
        @assign-label="onAssignLabel"
@@ -379,7 +367,6 @@ export default {
        @mark-as-read="markAsRead"
        @assign-priority="assignPriority"
        @delete-conversation="deleteConversation"
-        @close="closeContextMenu"
      />
    </ContextMenu>
  </div>
@@ -2,9 +2,6 @@
 import { computed } from 'vue';
 import ContactPanel from 'dashboard/routes/dashboard/conversation/ContactPanel.vue';
 import { useUISettings } from 'dashboard/composables/useUISettings';
-import { useWindowSize } from '@vueuse/core';
-import { vOnClickOutside } from '@vueuse/components';
-import wootConstants from 'dashboard/constants/globals';

 defineProps({
  currentChat: {
@@ -13,8 +10,7 @@ defineProps({
  },
 });

-const { uiSettings, updateUISettings } = useUISettings();
-const { width: windowWidth } = useWindowSize();
+const { uiSettings } = useUISettings();

 const activeTab = computed(() => {
  const { is_contact_sidebar_open: isContactSidebarOpen } = uiSettings.value;
@@ -24,31 +20,11 @@ const activeTab = computed(() => {
  }
  return null;
 });
-
-const isSmallScreen = computed(
-  () => windowWidth.value < wootConstants.SMALL_SCREEN_BREAKPOINT
-);
-
-const closeContactPanel = () => {
-  if (isSmallScreen.value && uiSettings.value?.is_contact_sidebar_open) {
-    updateUISettings({
-      is_contact_sidebar_open: false,
-      is_copilot_panel_open: false,
-    });
-  }
-};
 </script>

 <template>
  <div
-    v-on-click-outside="() => closeContactPanel()"
-    class="bg-n-background h-full overflow-hidden flex flex-col fixed top-0 z-40 w-full max-w-sm transition-transform duration-300 ease-in-out ltr:right-0 rtl:left-0 md:static md:w-[320px] md:min-w-[320px] ltr:border-l rtl:border-r border-n-weak 2xl:min-w-[360px] 2xl:w-[360px] shadow-lg md:shadow-none"
-    :class="[
-      {
-        'md:flex': activeTab === 0,
-        'md:hidden': activeTab !== 0,
-      },
-    ]"
+    class="ltr:border-l rtl:border-r border-n-weak h-full overflow-hidden z-10 w-[320px] min-w-[320px] 2xl:min-w-[360px] 2xl:w-[360px] flex flex-col bg-n-background"
  >
    <div class="flex flex-1 overflow-auto">
      <ContactPanel
@@ -184,8 +184,9 @@ export default {

      return false;
    },
-    showWhatsappTemplates() {
-      return this.isAWhatsAppCloudChannel && !this.isPrivate;
+    hasWhatsappTemplates() {
+      return !!this.$store.getters['inboxes/getWhatsAppTemplates'](this.inboxId)
+        .length;
    },
    isPrivate() {
      if (this.currentChat.can_reply || this.isAWhatsAppChannel) {
@@ -372,7 +373,6 @@ export default {
      const variables = getMessageVariables({
        conversation: this.currentChat,
        contact: this.currentContact,
-        inbox: this.inbox,
      });
      return variables;
    },
@@ -1212,7 +1212,7 @@ export default {
    <ReplyBottomPanel
      :conversation-id="conversationId"
      :enable-multiple-file-upload="enableMultipleFileUpload"
-      :enable-whats-app-templates="showWhatsappTemplates"
+      :has-whatsapp-templates="hasWhatsappTemplates"
      :inbox="inbox"
      :is-on-private-note="isOnPrivateNote"
      :is-recording-audio="isRecordingAudio"
@@ -1,56 +0,0 @@
-<script setup>
-import { ref, computed, watch } from 'vue';
-import ToolsDropdown from 'dashboard/components-next/captain/assistant/ToolsDropdown.vue';
-import { useKeyboardNavigableList } from 'dashboard/composables/useKeyboardNavigableList';
-import { useMapGetter } from 'dashboard/composables/store.js';
-
-const props = defineProps({
-  searchKey: {
-    type: String,
-    default: '',
-  },
-});
-
-const emit = defineEmits(['selectTool']);
-
-const tools = useMapGetter('captainTools/getRecords');
-
-const selectedIndex = ref(0);
-
-const filteredTools = computed(() => {
-  const search = props.searchKey?.trim().toLowerCase() || '';
-
-  return tools.value.filter(tool => tool.title.toLowerCase().includes(search));
-});
-
-const adjustScroll = () => {};
-
-const onSelect = idx => {
-  if (idx) selectedIndex.value = idx;
-  emit('selectTool', filteredTools.value[selectedIndex.value]);
-};
-
-useKeyboardNavigableList({
-  items: filteredTools,
-  onSelect,
-  adjustScroll,
-  selectedIndex,
-});
-
-watch(filteredTools, newListOfTools => {
-  if (newListOfTools.length < selectedIndex.value + 1) {
-    selectedIndex.value = 0;
-  }
-});
-</script>
-
-<template>
-  <ToolsDropdown
-    v-if="filteredTools.length"
-    :items="filteredTools"
-    :selected-index="selectedIndex"
-    class="bottom-20"
-    @select="onSelect"
-  />
-  <template v-else />
-</template>
@@ -1,13 +1,8 @@
 <script>
-import { useAlert } from 'dashboard/composables';
-import Icon from 'dashboard/components-next/icon/Icon.vue';
 // TODO: Remove this when we support all formats
 const formatsToRemove = ['DOCUMENT', 'IMAGE', 'VIDEO'];

 export default {
-  components: {
-    Icon,
-  },
  props: {
    inboxId: {
      type: Number,
@@ -18,7 +13,6 @@ export default {
  data() {
    return {
      query: '',
-      isRefreshing: false,
    };
  },
  computed: {
@@ -43,63 +37,38 @@ export default {
      return template.components.find(component => component.type === 'BODY')
        .text;
    },
-    async refreshTemplates() {
-      this.isRefreshing = true;
-      try {
-        await this.$store.dispatch('inboxes/syncTemplates', this.inboxId);
-        useAlert(this.$t('WHATSAPP_TEMPLATES.PICKER.REFRESH_SUCCESS'));
-      } catch (error) {
-        useAlert(this.$t('WHATSAPP_TEMPLATES.PICKER.REFRESH_ERROR'));
-      } finally {
-        this.isRefreshing = false;
-      }
-    },
  },
 };
 </script>

 <template>
  <div class="w-full">
-    <div class="flex gap-2 mb-2.5">
-      <div
-        class="flex flex-1 gap-1 items-center px-2.5 py-0 rounded-lg bg-n-alpha-black2 outline outline-1 outline-n-weak hover:outline-n-slate-6 dark:hover:outline-n-slate-6 focus-within:outline-n-brand dark:focus-within:outline-n-brand"
-      >
-        <fluent-icon icon="search" class="text-n-slate-12" size="16" />
-        <input
-          v-model="query"
-          type="search"
-          :placeholder="$t('WHATSAPP_TEMPLATES.PICKER.SEARCH_PLACEHOLDER')"
-          class="reset-base w-full h-9 bg-transparent text-n-slate-12 !text-sm !outline-0"
-        />
-      </div>
-      <button
-        :disabled="isRefreshing"
-        class="flex justify-center items-center w-9 h-9 rounded-lg bg-n-alpha-black2 outline outline-1 outline-n-weak hover:outline-n-slate-6 dark:hover:outline-n-slate-6 hover:bg-n-alpha-2 dark:hover:bg-n-solid-2 disabled:opacity-50 disabled:cursor-not-allowed"
-        :title="$t('WHATSAPP_TEMPLATES.PICKER.REFRESH_BUTTON')"
-        @click="refreshTemplates"
-      >
-        <Icon
-          icon="i-lucide-refresh-ccw"
-          class="text-n-slate-12 size-4"
-          :class="{ 'animate-spin': isRefreshing }"
-        />
-      </button>
+    <div
+      class="gap-1 bg-n-alpha-black2 items-center flex mb-2.5 py-0 px-2.5 rounded-lg outline outline-1 outline-n-weak hover:outline-n-slate-6 dark:hover:outline-n-slate-6 focus-within:outline-n-brand dark:focus-within:outline-n-brand"
+    >
+      <fluent-icon icon="search" class="text-n-slate-12" size="16" />
+      <input
+        v-model="query"
+        type="search"
+        :placeholder="$t('WHATSAPP_TEMPLATES.PICKER.SEARCH_PLACEHOLDER')"
+        class="reset-base w-full h-9 bg-transparent text-n-slate-12 !text-sm !outline-0"
+      />
    </div>
    <div
      class="bg-n-background outline-n-container outline outline-1 rounded-lg max-h-[18.75rem] overflow-y-auto p-2.5"
    >
      <div v-for="(template, i) in filteredTemplateMessages" :key="template.id">
        <button
-          class="block p-2.5 w-full text-left rounded-lg cursor-pointer hover:bg-n-alpha-2 dark:hover:bg-n-solid-2"
+          class="rounded-lg cursor-pointer block p-2.5 text-left w-full hover:bg-n-alpha-2 dark:hover:bg-n-solid-2"
          @click="$emit('onSelect', template)"
        >
          <div>
-            <div class="flex justify-between items-center mb-2.5">
+            <div class="flex items-center justify-between mb-2.5">
              <p class="text-sm">
                {{ template.name }}
              </p>
              <span
-                class="inline-block px-2 py-1 text-xs leading-none rounded-lg cursor-default bg-n-slate-3 text-n-slate-12"
+                class="inline-block px-2 py-1 text-xs leading-none bg-n-slate-3 rounded-lg cursor-default text-n-slate-12"
              >
                {{ $t('WHATSAPP_TEMPLATES.PICKER.LABELS.LANGUAGE') }} :
                {{ template.language }}
@@ -125,18 +94,11 @@ export default {
          class="border-b border-solid border-n-weak my-2.5 mx-auto max-w-[95%]"
        />
      </div>
-      <div v-if="!filteredTemplateMessages.length" class="py-8 text-center">
-        <div v-if="query && whatsAppTemplateMessages.length">
-          <p>
-            {{ $t('WHATSAPP_TEMPLATES.PICKER.NO_TEMPLATES_FOUND') }}
-            <strong>{{ query }}</strong>
-          </p>
-        </div>
-        <div v-else-if="!whatsAppTemplateMessages.length" class="space-y-4">
-          <p class="text-n-slate-11">
-            {{ $t('WHATSAPP_TEMPLATES.PICKER.NO_TEMPLATES_AVAILABLE') }}
-          </p>
-        </div>
+      <div v-if="!filteredTemplateMessages.length">
+        <p>
+          {{ $t('WHATSAPP_TEMPLATES.PICKER.NO_TEMPLATES_FOUND') }}
+          <strong>{{ query }}</strong>
+        </p>
      </div>
    </div>
  </div>
@@ -1,8 +1,5 @@
 <script>
 import { mapGetters } from 'vuex';
-import { useAdmin } from 'dashboard/composables/useAdmin';
-import { useAlert } from 'dashboard/composables';
-import { copyTextToClipboard } from 'shared/helpers/clipboard';
 import {
  getSortedAgentsByAvailability,
  getAgentsByUpdatedPresence,
@@ -11,20 +8,7 @@ import MenuItem from './menuItem.vue';
 import MenuItemWithSubmenu from './menuItemWithSubmenu.vue';
 import wootConstants from 'dashboard/constants/globals';
 import AgentLoadingPlaceholder from './agentLoadingPlaceholder.vue';
-
-const MENU = {
-  MARK_AS_READ: 'mark-as-read',
-  MARK_AS_UNREAD: 'mark-as-unread',
-  PRIORITY: 'priority',
-  STATUS: 'status',
-  SNOOZE: 'snooze',
-  AGENT: 'agent',
-  TEAM: 'team',
-  LABEL: 'label',
-  DELETE: 'delete',
-  OPEN_NEW_TAB: 'open-new-tab',
-  COPY_LINK: 'copy-link',
-};
+import { useAdmin } from 'dashboard/composables/useAdmin';

 export default {
  components: {
@@ -53,14 +37,6 @@ export default {
      type: String,
      default: null,
    },
-    conversationUrl: {
-      type: String,
-      default: '',
-    },
-    allowedOptions: {
-      type: Array,
-      default: () => [],
-    },
  },
  emits: [
    'updateConversation',
@@ -71,7 +47,6 @@ export default {
    'assignTeam',
    'assignLabel',
    'deleteConversation',
-    'close',
  ],
  setup() {
    const { isAdmin } = useAdmin();
@@ -81,7 +56,6 @@ export default {
  },
  data() {
    return {
-      MENU,
      STATUS_TYPE: wootConstants.STATUS_TYPE,
      readOption: {
        label: this.$t('CONVERSATION.CARD_CONTEXT_MENU.MARK_AS_READ'),
@@ -89,7 +63,7 @@ export default {
      },
      unreadOption: {
        label: this.$t('CONVERSATION.CARD_CONTEXT_MENU.MARK_AS_UNREAD'),
-        icon: 'mail-unread',
+        icon: 'mail',
      },
      statusMenuConfig: [
        {
@@ -114,7 +88,7 @@ export default {
        icon: 'snooze',
      },
      priorityConfig: {
-        key: MENU.PRIORITY,
+        key: 'priority',
        label: this.$t('CONVERSATION.PRIORITY.TITLE'),
        icon: 'warning',
        options: [
@@ -141,35 +115,25 @@ export default {
        ].filter(item => item.key !== this.priority),
      },
      labelMenuConfig: {
-        key: MENU.LABEL,
+        key: 'label',
        icon: 'tag',
        label: this.$t('CONVERSATION.CARD_CONTEXT_MENU.ASSIGN_LABEL'),
      },
      agentMenuConfig: {
-        key: MENU.AGENT,
+        key: 'agent',
        icon: 'person-add',
        label: this.$t('CONVERSATION.CARD_CONTEXT_MENU.ASSIGN_AGENT'),
      },
      teamMenuConfig: {
-        key: MENU.TEAM,
+        key: 'team',
        icon: 'people-team-add',
        label: this.$t('CONVERSATION.CARD_CONTEXT_MENU.ASSIGN_TEAM'),
      },
      deleteOption: {
-        key: MENU.DELETE,
+        key: 'delete',
        icon: 'delete',
        label: this.$t('CONVERSATION.CARD_CONTEXT_MENU.DELETE'),
      },
-      openInNewTabOption: {
-        key: MENU.OPEN_NEW_TAB,
-        icon: 'open',
-        label: this.$t('CONVERSATION.CARD_CONTEXT_MENU.OPEN_IN_NEW_TAB'),
-      },
-      copyLinkOption: {
-        key: MENU.COPY_LINK,
-        icon: 'copy',
-        label: this.$t('CONVERSATION.CARD_CONTEXT_MENU.COPY_LINK'),
-      },
    };
  },
  computed: {
@@ -216,10 +180,6 @@ export default {
    this.$store.dispatch('inboxAssignableAgents/fetch', [this.inboxId]);
  },
  methods: {
-    isAllowed(keys) {
-      if (!this.allowedOptions.length) return true;
-      return keys.some(key => this.allowedOptions.includes(key));
-    },
    toggleStatus(status, snoozedUntil) {
      this.$emit('updateConversation', status, snoozedUntil);
    },
@@ -234,24 +194,6 @@ export default {
    deleteConversation() {
      this.$emit('deleteConversation', this.chatId);
    },
-    openInNewTab() {
-      if (!this.conversationUrl) return;
-
-      const url = `${window.chatwootConfig.hostURL}${this.conversationUrl}`;
-      window.open(url, '_blank', 'noopener,noreferrer');
-      this.$emit('close');
-    },
-    async copyConversationLink() {
-      if (!this.conversationUrl) return;
-      try {
-        const url = `${window.chatwootConfig.hostURL}${this.conversationUrl}`;
-        await copyTextToClipboard(url);
-        useAlert(this.$t('CONVERSATION.CARD_CONTEXT_MENU.COPY_LINK_SUCCESS'));
-        this.$emit('close');
-      } catch (error) {
-        // error
-      }
-    },
    show(key) {
      // If the conversation status is same as the action, then don't display the option
      // i.e.: Don't show an option to resolve if the conversation is already resolved.
@@ -275,114 +217,83 @@ export default {
 </script>

 <template>
-  <div
-    class="p-1 rounded-md shadow-xl bg-n-alpha-3/50 backdrop-blur-[100px] outline-1 outline outline-n-weak/50"
-  >
-    <template v-if="isAllowed([MENU.MARK_AS_READ, MENU.MARK_AS_UNREAD])">
+  <div class="p-1 rounded-md shadow-xl bg-n-alpha-3/50 backdrop-blur-[100px]">
+    <MenuItem
+      v-if="!hasUnreadMessages"
+      :option="unreadOption"
+      variant="icon"
+      @click.stop="$emit('markAsUnread')"
+    />
+    <MenuItem
+      v-else
+      :option="readOption"
+      variant="icon"
+      @click.stop="$emit('markAsRead')"
+    />
+    <hr class="m-1 rounded border-b border-n-weak dark:border-n-weak" />
+    <template v-for="option in statusMenuConfig">
      <MenuItem
-        v-if="!hasUnreadMessages"
-        :option="unreadOption"
+        v-if="show(option.key)"
+        :key="option.key"
+        :option="option"
        variant="icon"
-        @click.stop="$emit('markAsUnread')"
+        @click.stop="toggleStatus(option.key, null)"
      />
-      <MenuItem
-        v-else
-        :option="readOption"
-        variant="icon"
-        @click.stop="$emit('markAsRead')"
-      />
-      <hr class="m-1 rounded border-b border-n-weak dark:border-n-weak" />
    </template>
-    <template v-if="isAllowed([MENU.STATUS, MENU.SNOOZE])">
-      <template v-for="option in statusMenuConfig">
+    <MenuItem
+      v-if="showSnooze"
+      :option="snoozeOption"
+      variant="icon"
+      @click.stop="snoozeConversation()"
+    />
+    <hr class="m-1 rounded border-b border-n-weak dark:border-n-weak" />
+    <MenuItemWithSubmenu :option="priorityConfig">
+      <MenuItem
+        v-for="(option, i) in priorityConfig.options"
+        :key="i"
+        :option="option"
+        @click.stop="assignPriority(option.key)"
+      />
+    </MenuItemWithSubmenu>
+    <MenuItemWithSubmenu
+      :option="labelMenuConfig"
+      :sub-menu-available="!!labels.length"
+    >
+      <MenuItem
+        v-for="label in labels"
+        :key="label.id"
+        :option="generateMenuLabelConfig(label, 'label')"
+        variant="label"
+        @click.stop="$emit('assignLabel', label)"
+      />
+    </MenuItemWithSubmenu>
+    <MenuItemWithSubmenu
+      :option="agentMenuConfig"
+      :sub-menu-available="!!assignableAgents.length"
+    >
+      <AgentLoadingPlaceholder v-if="assignableAgentsUiFlags.isFetching" />
+      <template v-else>
        <MenuItem
-          v-if="show(option.key) && isAllowed([MENU.STATUS])"
-          :key="option.key"
-          :option="option"
-          variant="icon"
-          @click.stop="toggleStatus(option.key, null)"
+          v-for="agent in assignableAgents"
+          :key="agent.id"
+          :option="generateMenuLabelConfig(agent, 'agent')"
+          variant="agent"
+          @click.stop="$emit('assignAgent', agent)"
        />
      </template>
-      <MenuItem
-        v-if="showSnooze && isAllowed([MENU.SNOOZE])"
-        :option="snoozeOption"
-        variant="icon"
-        @click.stop="snoozeConversation()"
-      />
-      <hr class="m-1 rounded border-b border-n-weak dark:border-n-weak" />
-    </template>
-    <template
-      v-if="isAllowed([MENU.PRIORITY, MENU.LABEL, MENU.AGENT, MENU.TEAM])"
+    </MenuItemWithSubmenu>
+    <MenuItemWithSubmenu
+      :option="teamMenuConfig"
+      :sub-menu-available="!!teams.length"
    >
-      <MenuItemWithSubmenu
-        v-if="isAllowed([MENU.PRIORITY])"
-        :option="priorityConfig"
-      >
-        <MenuItem
-          v-for="(option, i) in priorityConfig.options"
-          :key="i"
-          :option="option"
-          @click.stop="assignPriority(option.key)"
-        />
-      </MenuItemWithSubmenu>
-      <MenuItemWithSubmenu
-        v-if="isAllowed([MENU.LABEL])"
-        :option="labelMenuConfig"
-        :sub-menu-available="!!labels.length"
-      >
-        <MenuItem
-          v-for="label in labels"
-          :key="label.id"
-          :option="generateMenuLabelConfig(label, 'label')"
-          variant="label"
-          @click.stop="$emit('assignLabel', label)"
-        />
-      </MenuItemWithSubmenu>
-      <MenuItemWithSubmenu
-        v-if="isAllowed([MENU.AGENT])"
-        :option="agentMenuConfig"
-        :sub-menu-available="!!assignableAgents.length"
-      >
-        <AgentLoadingPlaceholder v-if="assignableAgentsUiFlags.isFetching" />
-        <template v-else>
-          <MenuItem
-            v-for="agent in assignableAgents"
-            :key="agent.id"
-            :option="generateMenuLabelConfig(agent, 'agent')"
-            variant="agent"
-            @click.stop="$emit('assignAgent', agent)"
-          />
-        </template>
-      </MenuItemWithSubmenu>
-      <MenuItemWithSubmenu
-        v-if="isAllowed([MENU.TEAM])"
-        :option="teamMenuConfig"
-        :sub-menu-available="!!teams.length"
-      >
-        <MenuItem
-          v-for="team in teams"
-          :key="team.id"
-          :option="generateMenuLabelConfig(team, 'team')"
-          @click.stop="$emit('assignTeam', team)"
-        />
-      </MenuItemWithSubmenu>
-      <hr class="m-1 rounded border-b border-n-weak dark:border-n-weak" />
-    </template>
-    <template v-if="isAllowed([MENU.OPEN_NEW_TAB, MENU.COPY_LINK])">
      <MenuItem
-        v-if="isAllowed([MENU.OPEN_NEW_TAB])"
-        :option="openInNewTabOption"
-        variant="icon"
-        @click.stop="openInNewTab"
+        v-for="team in teams"
+        :key="team.id"
+        :option="generateMenuLabelConfig(team, 'team')"
+        @click.stop="$emit('assignTeam', team)"
      />
-      <MenuItem
-        v-if="isAllowed([MENU.COPY_LINK])"
-        :option="copyLinkOption"
-        variant="icon"
-        @click.stop="copyConversationLink"
-      />
-    </template>
-    <template v-if="isAdmin && isAllowed([MENU.DELETE])">
+    </MenuItemWithSubmenu>
+    <template v-if="isAdmin">
      <hr class="m-1 rounded border-b border-n-weak dark:border-n-weak" />
      <MenuItem
        :option="deleteOption"
@@ -1,16 +1,20 @@
-<script setup>
-import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
-
-defineProps({
-  option: {
-    type: Object,
-    default: () => {},
+<script>
+import Thumbnail from 'dashboard/components/widgets/Thumbnail.vue';
+export default {
+  components: {
+    Thumbnail,
  },
-  variant: {
-    type: String,
-    default: 'default',
+  props: {
+    option: {
+      type: Object,
+      default: () => {},
+    },
+    variant: {
+      type: String,
+      default: 'default',
+    },
  },
-});
+};
 </script>

 <template>
@@ -26,12 +30,12 @@ defineProps({
      class="label-pill flex-shrink-0"
      :style="{ backgroundColor: option.color }"
    />
-    <Avatar
+    <Thumbnail
      v-if="variant === 'agent'"
-      :name="option.label"
+      :username="option.label"
      :src="option.thumbnail"
-      :status="option.status === 'online' ? option.status : null"
-      :size="20"
+      :status="option.status"
+      size="20px"
      class="flex-shrink-0"
    />
    <p class="menu-label truncate min-w-0 flex-1">
@@ -1,14 +1,12 @@
 import { computed } from 'vue';
 import { useStore } from 'dashboard/composables/store.js';
 import { useAccount } from 'dashboard/composables/useAccount';
-import { useConfig } from 'dashboard/composables/useConfig';
 import { useCamelCase } from 'dashboard/composables/useTransformKeys';
 import { FEATURE_FLAGS } from 'dashboard/featureFlags';

 export function useCaptain() {
  const store = useStore();
  const { isCloudFeatureEnabled, currentAccount } = useAccount();
-  const { isEnterprise } = useConfig();

  const captainEnabled = computed(() => {
    return isCloudFeatureEnabled(FEATURE_FLAGS.CAPTAIN);
@@ -35,9 +33,7 @@ export function useCaptain() {
  });

  const fetchLimits = () => {
-    if (isEnterprise) {
-      store.dispatch('accounts/limits');
-    }
+    store.dispatch('accounts/limits');
  };

  return {
@@ -35,7 +35,7 @@ export default {
  HELP_CENTER_DOCS_URL:
    'https://www.chatwoot.com/docs/product/others/help-center',
  TESTIMONIAL_URL: 'https://testimonials.cdn.chatwoot.com/content.json',
-  SMALL_SCREEN_BREAKPOINT: 768,
+  SMALL_SCREEN_BREAKPOINT: 1200,
  AVAILABILITY_STATUS_KEYS: ['online', 'busy', 'offline'],
  SNOOZE_OPTIONS: {
    UNTIL_NEXT_REPLY: 'until_next_reply',
@@ -6,7 +6,6 @@ export const CONVERSATION_EVENTS = Object.freeze({
  TRANSLATE_A_MESSAGE: 'Translated a message',
  INSERTED_A_VARIABLE: 'Inserted a variable',
  INSERTED_AN_EMOJI: 'Inserted an emoji',
-  INSERTED_A_TOOL: 'Inserted a tool',
  USED_MENTIONS: 'Used mentions',
  SEARCH_CONVERSATION: 'Searched conversations',
  APPLY_FILTER: 'Applied filters in the conversation list',
@@ -319,12 +319,6 @@ const createNode = (editorView, nodeType, content) => {
      return state.schema.text(`{{${content}}}`);
    case 'emoji':
      return state.schema.text(content);
-    case 'tool': {
-      return state.schema.nodes.tools.create({
-        id: content.id,
-        name: content.title,
-      });
-    }
    default:
      return null;
  }
@@ -361,11 +355,6 @@ const nodeCreators = {
    from,
    to,
  }),
-  tool: (editorView, content, from, to) => ({
-    node: createNode(editorView, 'tool', content),
-    from,
-    to,
-  }),
 };

 /**
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "تحديث",
      "WHATSAPP_WEBHOOK_TITLE": "رمز التحقق من Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "نماذج البحث",
            "NO_TEMPLATES_FOUND": "لم يتم العثور على قوالب",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "اللغة",
                "TEMPLATE_BODY": "نص القالب",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Обновяване",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Actualitza",
      "WHATSAPP_WEBHOOK_TITLE": "Token de verificació del webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Aquest testimoni s'utilitza per verificar l'autenticitat del punt final del webhook.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Actualitza la configuració del formulari de xat prèvia"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Cerca plantilles",
            "NO_TEMPLATES_FOUND": "No s'han trobat plantilles per a",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Idioma",
                "TEMPLATE_BODY": "Cos de la plantilla",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Aktualizovat",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Opdater",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook verifikations token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Søg Skabeloner",
            "NO_TEMPLATES_FOUND": "Ingen skabeloner fundet for",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Sprog",
                "TEMPLATE_BODY": "Skabelon Krop",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Aktualisieren",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook-Verifizierungstoken",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Mit diesem Token wird die Authentizität des Webhook Endpunktes überprüft.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Pre Chat Einstellungen aktualisieren"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Vorlagen suchen",
            "NO_TEMPLATES_FOUND": "Keine Vorlagen gefunden für",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Sprache",
                "TEMPLATE_BODY": "Vorlagenbody",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Ενημέρωση",
      "WHATSAPP_WEBHOOK_TITLE": "Token Επαλήθευσης Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Αναζήτηση Προτύπων",
            "NO_TEMPLATES_FOUND": "Δεν βρέθηκαν πρότυπα για",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Γλώσσα",
                "TEMPLATE_BODY": "Σώμα Προτύπου",
@@ -144,9 +144,6 @@
      "AGENTS_LOADING": "Loading agents...",
      "ASSIGN_TEAM": "Assign team",
      "DELETE": "Delete conversation",
-      "OPEN_IN_NEW_TAB": "Open in new tab",
-      "COPY_LINK": "Copy conversation link",
-      "COPY_LINK_SUCCESS": "Conversation link copied to clipboard",
      "API": {
        "AGENT_ASSIGNMENT": {
          "SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -157,12 +157,6 @@
            "DELETE_SUCCESS": "Portal deleted successfully",
            "DELETE_ERROR": "Error while deleting portal"
          }
-        },
-        "SEND_CNAME_INSTRUCTIONS": {
-          "API": {
-            "SUCCESS_MESSAGE": "CNAME instructions sent successfully",
-            "ERROR_MESSAGE": "Error while sending CNAME instructions"
-          }
        }
      },
      "EDIT": {
@@ -753,15 +747,9 @@
          "HEADER": "Custom domain",
          "LABEL": "Custom domain:",
          "DESCRIPTION": "You can host your portal on a custom domain. For instance, if your website is yourdomain.com and you want your portal available at docs.yourdomain.com, simply enter that in this field.",
-          "STATUS_DESCRIPTION": "Your custom portal will start working as soon as it is verified.",
          "PLACEHOLDER": "Portal custom domain",
-          "EDIT_BUTTON": "Edit",
+          "EDIT_BUTTON": "Edit custom domain",
          "ADD_BUTTON": "Add custom domain",
-          "STATUS": {
-            "LIVE": "Live",
-            "PENDING": "Awaiting verification",
-            "ERROR": "Verification failed"
-          },
          "DIALOG": {
            "ADD_HEADER": "Add custom domain",
            "EDIT_HEADER": "Edit custom domain",
@@ -769,20 +757,13 @@
            "EDIT_CONFIRM_BUTTON_LABEL": "Update domain",
            "LABEL": "Custom domain",
            "PLACEHOLDER": "Portal custom domain",
-            "ERROR": "Custom domain is required",
-            "FORMAT_ERROR": "Please enter a valid domain URL e.g. docs.yourdomain.com"
+            "ERROR": "Custom domain is required"
          },
          "DNS_CONFIGURATION_DIALOG": {
            "HEADER": "DNS configuration",
            "DESCRIPTION": "Log in to the account you have with your DNS provider, and add a CNAME record for subdomain pointing to chatwoot.help",
-            "COPY": "Successfully copied CNAME",
-            "SEND_INSTRUCTIONS": {
-              "HEADER": "Send instructions",
-              "DESCRIPTION": "If you would prefer to have someone from your development team to handle this step, you can enter email address below, and we will send them the required instructions.",
-              "PLACEHOLDER": "Enter their email",
-              "ERROR": "Enter a valid email address",
-              "SEND_BUTTON": "Send"
-            }
+            "HELP_TEXT": "Once this is done, you can reach out to our support to request for the auto-generated SSL certificate.",
+            "CONFIRM_BUTTON_LABEL": "Got it!"
          }
        },
        "DELETE_PORTAL": {
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -554,7 +554,6 @@
          "SEARCH_PLACEHOLDER": "Search..."
        },
        "EMPTY_MESSAGE": "No guardrails found. Create or add examples to begin.",
-        "SEARCH_EMPTY_MESSAGE": "No guardrails found for this search.",
        "API": {
          "ADD": {
            "SUCCESS": "Guardrails added successfully",
@@ -602,7 +601,6 @@
          "SEARCH_PLACEHOLDER": "Search..."
        },
        "EMPTY_MESSAGE": "No response guidelines found. Create or add examples to begin.",
-        "SEARCH_EMPTY_MESSAGE": "No response guidelines found for this search.",
        "API": {
          "ADD": {
            "SUCCESS": "Response Guidelines added successfully",
@@ -617,73 +615,6 @@
            "ERROR": "There was an error deleting response guidelines, please try again."
          }
        }
-      },
-      "SCENARIOS": {
-        "TITLE": "Scenarios",
-        "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”",
-        "BREADCRUMB": {
-          "TITLE": "Scenarios"
-        },
-        "BULK_ACTION": {
-          "SELECTED": "{count} item selected | {count} items selected",
-          "SELECT_ALL": "Select all ({count})",
-          "UNSELECT_ALL": "Unselect all ({count})",
-          "BULK_DELETE_BUTTON": "Delete"
-        },
-        "ADD": {
-          "SUGGESTED": {
-            "TITLE": "Example scenarios",
-            "ADD": "Add all",
-            "ADD_SINGLE": "Add this",
-            "TOOLS_USED": "Tools used :"
-          },
-          "NEW": {
-            "CREATE": "Add a scenario",
-            "TITLE": "Create a scenario",
-            "FORM": {
-              "TITLE": {
-                "LABEL": "Title",
-                "PLACEHOLDER": "Enter a name for the scenario",
-                "ERROR": "Scenario name is required"
-              },
-              "DESCRIPTION": {
-                "LABEL": "Description",
-                "PLACEHOLDER": "Describe how and where this scenario will be used",
-                "ERROR": "Scenario description is required"
-              },
-              "INSTRUCTION": {
-                "LABEL": "How to handle",
-                "PLACEHOLDER": "Describe how and where this scenario will be handled",
-                "ERROR": "Scenario content is required"
-              },
-              "CREATE": "Create",
-              "CANCEL": "Cancel"
-            }
-          }
-        },
-        "UPDATE": {
-          "CANCEL": "Cancel",
-          "UPDATE": "Update changes"
-        },
-        "LIST": {
-          "SEARCH_PLACEHOLDER": "Search..."
-        },
-        "EMPTY_MESSAGE": "No scenarios found. Create or add examples to begin.",
-        "SEARCH_EMPTY_MESSAGE": "No scenarios found for this search.",
-        "API": {
-          "ADD": {
-            "SUCCESS": "Scenarios added successfully",
-            "ERROR": "There was an error adding scenarios, please try again."
-          },
-          "UPDATE": {
-            "SUCCESS": "Scenarios updated successfully",
-            "ERROR": "There was an error updating scenarios, please try again."
-          },
-          "DELETE": {
-            "SUCCESS": "Scenarios deleted successfully",
-            "ERROR": "There was an error deleting scenarios, please try again."
-          }
-        }
      }
    },
    "DOCUMENTS": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Actualizar",
      "WHATSAPP_WEBHOOK_TITLE": "Token de verificación del Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Este token se utiliza para verificar la autenticidad del extremo del webhook.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Actualizar configuración de Formulario de Chat"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Buscar plantillas",
            "NO_TEMPLATES_FOUND": "No se encontraron plantillas para",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Idioma",
                "TEMPLATE_BODY": "Cuerpo de plantilla",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "اعمال شود",
      "WHATSAPP_WEBHOOK_TITLE": "توکن تایید Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "این توکن برای تأیید صحت نقطه پایانی webhook استفاده می شود.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "به‌روزرسانی تنظیمات فرم قبل از گفتگو"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "جستجوی الگوها",
            "NO_TEMPLATES_FOUND": "هیچ قالبی برای",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "زبان",
                "TEMPLATE_BODY": "بدنه الگو",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Päivitä",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Etsi Pohjia",
            "NO_TEMPLATES_FOUND": "No templates found for",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Mettre à jour",
      "WHATSAPP_WEBHOOK_TITLE": "Jeton de vérification du Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Ce jeton est utilisé pour vérifier l'authenticité du point de terminaison du webhook.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Mettre à jour les paramètres du formulaire de pré-chat"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Rechercher des modèles",
            "NO_TEMPLATES_FOUND": "Aucun modèle trouvé pour",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Langue",
                "TEMPLATE_BODY": "Corps du modèle",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "עדכן",
      "WHATSAPP_WEBHOOK_TITLE": "אסימון אימות Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "עדכון הגדרות טופס טרום צ'אט"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "חפש תבניות",
            "NO_TEMPLATES_FOUND": "לא נמצאו תבניות עבור",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "שפה",
                "TEMPLATE_BODY": "גוף התבנית",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Ovaj token se koristi za verifikaciju autentičnosti webhook endpoint-a.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Pretraži Predloške",
            "NO_TEMPLATES_FOUND": "Nije pronađen predložak za",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Jezik",
                "TEMPLATE_BODY": "Tijelo predloška",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Frissítés",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Ez a token a webhook-végpont hitelességének ellenőrzésére szolgál.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Csevegés előtti űrlap beállításainak frissítése"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Sablon keresése",
            "NO_TEMPLATES_FOUND": "Nem található sablon erre:",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Nyelv",
                "TEMPLATE_BODY": "Sablon törzse",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Perbarui",
      "WHATSAPP_WEBHOOK_TITLE": "Token Verifikasi Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Token ini digunakan untuk memverifikasi keaslian titik akhir webhook.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Perbarui Pengaturan Formulir Pra Obrolan"
    },
    "HELP_CENTER": {
@@ -8,10 +8,6 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Cari Templat",
            "NO_TEMPLATES_FOUND": "Tidak ditemukan templat untuk",
-            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
-            "REFRESH_BUTTON": "Refresh templates",
-            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Bahasa",
                "TEMPLATE_BODY": "Isi Templat",
@@ -600,10 +600,6 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Uppfæra",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
-      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
-      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
-      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
--- a/Show More
+++ b/Show More
@@ -1 +1 @@
 .4.2
 .4.0