fix: don't check for source id

2025-03-03 15:54:02 +05:30
127 changed files with 504 additions and 1564 deletions
@@ -16,7 +16,7 @@ on:

 jobs:
  nightly:
-    runs-on: ubuntu-24.04
+    runs-on: ubuntu-20.04
    steps:

    - name: get installer
@@ -561,7 +561,7 @@ GEM
      activesupport (>= 3.0.0)
    raabro (1.4.0)
    racc (1.8.1)
-    rack (2.2.12)
+    rack (2.2.11)
    rack-attack (6.7.0)
      rack (>= 1.0, < 4)
    rack-contrib (2.5.0)
@@ -799,7 +799,7 @@ GEM
    unf_ext (0.0.8.2)
    unicode-display_width (2.4.2)
    uniform_notifier (1.16.0)
-    uri (1.0.3)
+    uri (0.13.0)
    uri_template (0.7.0)
    valid_email2 (5.2.6)
      activemodel (>= 3.2)
@@ -1,8 +1,8 @@
-button:not(.reset-base),
-input[type='button']:not(.reset-base),
-input[type='reset']:not(.reset-base),
-input[type='submit']:not(.reset-base),
-.button:not(.reset-base) {
+button,
+input[type="button"],
+input[type="reset"],
+input[type="submit"],
+.button {
  appearance: none;
  background-color: $color-woot;
  border: 0;
@@ -10,6 +10,7 @@

  .icon-container {
    margin-right: 2px;
+
  }

  .value-container {
@@ -6,8 +6,6 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
  before_action :conversation, except: [:index, :meta, :search, :create, :filter]
  before_action :inbox, :contact, :contact_inbox, only: [:create]

-  ATTACHMENT_RESULTS_PER_PAGE = 100
-
  def index
    result = conversation_finder.perform
    @conversations = result[:conversations]
@@ -26,12 +24,7 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
  end

  def attachments
-    @attachments_count = @conversation.attachments.count
    @attachments = @conversation.attachments
-                                .includes(:message)
-                                .order(created_at: :desc)
-                                .page(attachment_params[:page])
-                                .per(ATTACHMENT_RESULTS_PER_PAGE)
  end

  def show; end
@@ -131,10 +124,6 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
    params.permit(:priority)
  end

-  def attachment_params
-    params.permit(:page)
-  end
-
  def update_last_seen_on_conversation(last_seen_at, update_assignee)
    # rubocop:disable Rails/SkipsModelValidations
    @conversation.update_column(:agent_last_seen_at, last_seen_at)
@@ -5,11 +5,10 @@ module SwitchLocale

  def switch_locale(&)
    # priority is for locale set in query string (mostly for widget/from js sdk)
-    locale ||= params[:locale]
-
+    locale ||= locale_from_params
    locale ||= locale_from_custom_domain
    # if locale is not set in account, let's use DEFAULT_LOCALE env variable
-    locale ||= ENV.fetch('DEFAULT_LOCALE', nil)
+    locale ||= locale_from_env_variable
    set_locale(locale, &)
  end

@@ -33,30 +32,26 @@ module SwitchLocale
  end

  def set_locale(locale, &)
-    safe_locale = validate_and_get_locale(locale)
+    # if locale is empty, use default_locale
+    locale ||= I18n.default_locale
    # Ensure locale won't bleed into other requests
    # https://guides.rubyonrails.org/i18n.html#managing-the-locale-across-requests
-    I18n.with_locale(safe_locale, &)
+    I18n.with_locale(locale, &)
  end

-  def validate_and_get_locale(locale)
-    return I18n.default_locale.to_s if locale.blank?
-
-    available_locales = I18n.available_locales.map(&:to_s)
-    locale_without_variant = locale.split('_')[0]
-
-    if available_locales.include?(locale)
-      locale
-    elsif available_locales.include?(locale_without_variant)
-      locale_without_variant
-    else
-      I18n.default_locale.to_s
-    end
+  def locale_from_params
+    I18n.available_locales.map(&:to_s).include?(params[:locale]) ? params[:locale] : nil
  end

  def locale_from_account(account)
    return unless account

-    account.locale
+    I18n.available_locales.map(&:to_s).include?(account.locale) ? account.locale : nil
+  end
+
+  def locale_from_env_variable
+    return unless ENV.fetch('DEFAULT_LOCALE', nil)
+
+    I18n.available_locales.map(&:to_s).include?(ENV.fetch('DEFAULT_LOCALE')) ? ENV.fetch('DEFAULT_LOCALE') : nil
  end
 end
@@ -1,6 +1,4 @@
 class Public::Api::V1::Portals::BaseController < PublicController
-  include SwitchLocale
-
  before_action :show_plain_layout
  before_action :set_color_scheme
  before_action :set_global_config
@@ -29,7 +27,14 @@ class Public::Api::V1::Portals::BaseController < PublicController
  end

  def switch_locale_with_portal(&)
-    @locale = validate_and_get_locale(params[:locale])
+    locale_without_variant = params[:locale].split('_')[0]
+    is_locale_available = I18n.available_locales.map(&:to_s).include?(params[:locale])
+    is_locale_variant_available = I18n.available_locales.map(&:to_s).include?(locale_without_variant)
+    if is_locale_available
+      @locale = params[:locale]
+    elsif is_locale_variant_available
+      @locale = locale_without_variant
+    end

    I18n.with_locale(@locale, &)
  end
@@ -39,12 +44,12 @@ class Public::Api::V1::Portals::BaseController < PublicController
    Rails.logger.info "Article: not found for slug: #{params[:article_slug]}"
    render_404 && return if article.blank?

-    article_locale = if article.category.present?
-                       article.category.locale
-                     else
-                       article.portal.default_locale
-                     end
-    @locale = validate_and_get_locale(article_locale)
+    @locale = if article.category.present?
+                article.category.locale
+              else
+                article.portal.default_locale
+              end
+
    I18n.with_locale(@locale, &)
  end

@@ -78,11 +78,7 @@ class AccountDashboard < Administrate::BaseDashboard
  #   COLLECTION_FILTERS = {
  #     open: ->(resources) { resources.where(open: true) }
  #   }.freeze
-  COLLECTION_FILTERS = {
-    active: ->(resources) { resources.where(status: :active) },
-    suspended: ->(resources) { resources.where(status: :suspended) },
-    recent: ->(resources) { resources.where('created_at > ?', 30.days.ago) }
-  }.freeze
+  COLLECTION_FILTERS = {}.freeze

  # Overwrite this method to customize how accounts are displayed
  # across all pages of the admin dashboard.
@@ -94,12 +94,7 @@ class UserDashboard < Administrate::BaseDashboard
  #   COLLECTION_FILTERS = {
  #     open: ->(resources) { resources.where(open: true) }
  #   }.freeze
-  COLLECTION_FILTERS = {
-    super_admin: ->(resources) { resources.where(type: 'SuperAdmin') },
-    confirmed: ->(resources) { resources.where.not(confirmed_at: nil) },
-    unconfirmed: ->(resources) { resources.where(confirmed_at: nil) },
-    recent: ->(resources) { resources.where('created_at > ?', 30.days.ago) }
-  }.freeze
+  COLLECTION_FILTERS = {}.freeze

  # Overwrite this method to customize how users are displayed
  # across all pages of the admin dashboard.
@@ -1,4 +1,4 @@
-module Filters::FilterHelper
+module FilterHelper
  def build_condition_query(model_filters, query_hash, current_index)
    current_filter = model_filters[query_hash['attribute_key']]

@@ -89,18 +89,4 @@ module Filters::FilterHelper
    operator = condition['query_operator'].upcase
    raise CustomExceptions::CustomFilter::InvalidQueryOperator.new({}) unless %w[AND OR].include?(operator)
  end
-
-  def conversation_status_values(values)
-    return Conversation.statuses.values if values.include?('all')
-
-    values.map { |x| Conversation.statuses[x.to_sym] }
-  end
-
-  def conversation_priority_values(values)
-    values.map { |x| Conversation.priorities[x.to_sym] }
-  end
-
-  def message_type_values(values)
-    values.map { |x| Message.message_types[x.to_sym] }
-  end
 end
@@ -2,10 +2,7 @@ import { computed } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { useOperators } from './operators';
 import { useMapGetter } from 'dashboard/composables/store.js';
-import {
-  buildAttributesFilterTypes,
-  CONTACT_ATTRIBUTES,
-} from './helper/filterHelper.js';
+import { buildAttributesFilterTypes } from './helper/filterHelper.js';
 import countries from 'shared/constants/countries.js';

 /**
@@ -62,11 +59,7 @@ export function useContactFilterContext() {
   * @type {import('vue').ComputedRef<FilterType[]>}
   */
  const customFilterTypes = computed(() =>
-    buildAttributesFilterTypes(
-      contactAttributes.value,
-      getOperatorTypes,
-      'contact'
-    )
+    buildAttributesFilterTypes(contactAttributes.value, getOperatorTypes)
  );

  /**
@@ -74,8 +67,8 @@ export function useContactFilterContext() {
   */
  const filterTypes = computed(() => [
    {
-      attributeKey: CONTACT_ATTRIBUTES.NAME,
-      value: CONTACT_ATTRIBUTES.NAME,
+      attributeKey: 'name',
+      value: 'name',
      attributeName: t('CONTACTS_LAYOUT.FILTER.NAME'),
      label: t('CONTACTS_LAYOUT.FILTER.NAME'),
      inputType: 'plainText',
@@ -84,8 +77,8 @@ export function useContactFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONTACT_ATTRIBUTES.EMAIL,
-      value: CONTACT_ATTRIBUTES.EMAIL,
+      attributeKey: 'email',
+      value: 'email',
      attributeName: t('CONTACTS_LAYOUT.FILTER.EMAIL'),
      label: t('CONTACTS_LAYOUT.FILTER.EMAIL'),
      inputType: 'plainText',
@@ -94,8 +87,8 @@ export function useContactFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONTACT_ATTRIBUTES.PHONE_NUMBER,
-      value: CONTACT_ATTRIBUTES.PHONE_NUMBER,
+      attributeKey: 'phone_number',
+      value: 'phone_number',
      attributeName: t('CONTACTS_LAYOUT.FILTER.PHONE_NUMBER'),
      label: t('CONTACTS_LAYOUT.FILTER.PHONE_NUMBER'),
      inputType: 'plainText',
@@ -104,8 +97,8 @@ export function useContactFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONTACT_ATTRIBUTES.IDENTIFIER,
-      value: CONTACT_ATTRIBUTES.IDENTIFIER,
+      attributeKey: 'identifier',
+      value: 'identifier',
      attributeName: t('CONTACTS_LAYOUT.FILTER.IDENTIFIER'),
      label: t('CONTACTS_LAYOUT.FILTER.IDENTIFIER'),
      inputType: 'plainText',
@@ -114,8 +107,8 @@ export function useContactFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONTACT_ATTRIBUTES.COUNTRY_CODE,
-      value: CONTACT_ATTRIBUTES.COUNTRY_CODE,
+      attributeKey: 'country_code',
+      value: 'country_code',
      attributeName: t('FILTER.ATTRIBUTES.COUNTRY_NAME'),
      label: t('FILTER.ATTRIBUTES.COUNTRY_NAME'),
      inputType: 'searchSelect',
@@ -125,8 +118,8 @@ export function useContactFilterContext() {
      attributeModel: 'additional',
    },
    {
-      attributeKey: CONTACT_ATTRIBUTES.CITY,
-      value: CONTACT_ATTRIBUTES.CITY,
+      attributeKey: 'city',
+      value: 'city',
      attributeName: t('CONTACTS_LAYOUT.FILTER.CITY'),
      label: t('CONTACTS_LAYOUT.FILTER.CITY'),
      inputType: 'plainText',
@@ -135,8 +128,8 @@ export function useContactFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONTACT_ATTRIBUTES.CREATED_AT,
-      value: CONTACT_ATTRIBUTES.CREATED_AT,
+      attributeKey: 'created_at',
+      value: 'created_at',
      attributeName: t('CONTACTS_LAYOUT.FILTER.CREATED_AT'),
      label: t('CONTACTS_LAYOUT.FILTER.CREATED_AT'),
      inputType: 'date',
@@ -145,8 +138,8 @@ export function useContactFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONTACT_ATTRIBUTES.LAST_ACTIVITY_AT,
-      value: CONTACT_ATTRIBUTES.LAST_ACTIVITY_AT,
+      attributeKey: 'last_activity_at',
+      value: 'last_activity_at',
      attributeName: t('CONTACTS_LAYOUT.FILTER.LAST_ACTIVITY'),
      label: t('CONTACTS_LAYOUT.FILTER.LAST_ACTIVITY'),
      inputType: 'date',
@@ -155,8 +148,8 @@ export function useContactFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONTACT_ATTRIBUTES.REFERER,
-      value: CONTACT_ATTRIBUTES.REFERER,
+      attributeKey: 'referer',
+      value: 'referer',
      attributeName: t('CONTACTS_LAYOUT.FILTER.REFERER_LINK'),
      label: t('CONTACTS_LAYOUT.FILTER.REFERER_LINK'),
      inputType: 'plainText',
@@ -165,8 +158,8 @@ export function useContactFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONTACT_ATTRIBUTES.BLOCKED,
-      value: CONTACT_ATTRIBUTES.BLOCKED,
+      attributeKey: 'blocked',
+      value: 'blocked',
      attributeName: t('CONTACTS_LAYOUT.FILTER.BLOCKED'),
      label: t('CONTACTS_LAYOUT.FILTER.BLOCKED'),
      inputType: 'searchSelect',
@@ -1,35 +1,3 @@
-/**
- * Standard attributes of the conversation model
- */
-export const CONVERSATION_ATTRIBUTES = {
-  STATUS: 'status',
-  PRIORITY: 'priority',
-  ASSIGNEE_ID: 'assignee_id',
-  INBOX_ID: 'inbox_id',
-  TEAM_ID: 'team_id',
-  DISPLAY_ID: 'display_id',
-  CAMPAIGN_ID: 'campaign_id',
-  LABELS: 'labels',
-  BROWSER_LANGUAGE: 'browser_language',
-  COUNTRY_CODE: 'country_code',
-  REFERER: 'referer',
-  CREATED_AT: 'created_at',
-  LAST_ACTIVITY_AT: 'last_activity_at',
-};
-
-export const CONTACT_ATTRIBUTES = {
-  NAME: 'name',
-  EMAIL: 'email',
-  PHONE_NUMBER: 'phone_number',
-  IDENTIFIER: 'identifier',
-  COUNTRY_CODE: 'country_code',
-  CITY: 'city',
-  CREATED_AT: 'created_at',
-  LAST_ACTIVITY_AT: 'last_activity_at',
-  REFERER: 'referer',
-  BLOCKED: 'blocked',
-};
-
 /**
 * Determines the input type for a custom attribute based on its key
 * @param {string} key - The attribute display type key
@@ -52,37 +20,24 @@ export const getCustomAttributeInputType = key => {

 /**
 * Builds filter types for custom attributes
- * This also removes any conflicting attributes
 * @param {Array} attributes - The attributes array
 * @param {Function} getOperatorTypes - Function to get operator types
 * @returns {Array} Array of filter types
 */
-export const buildAttributesFilterTypes = (
-  attributes,
-  getOperatorTypes,
-  filterModel = 'conversation'
-) => {
-  const standardAttributes = Object.values(
-    filterModel === 'conversation'
-      ? CONVERSATION_ATTRIBUTES
-      : CONTACT_ATTRIBUTES
-  );
-
-  return attributes
-    .filter(attr => !standardAttributes.includes(attr.attributeKey))
-    .map(attr => ({
-      attributeKey: attr.attributeKey,
-      value: attr.attributeKey,
-      attributeName: attr.attributeDisplayName,
-      label: attr.attributeDisplayName,
-      inputType: getCustomAttributeInputType(attr.attributeDisplayType),
-      filterOperators: getOperatorTypes(attr.attributeDisplayType),
-      options:
-        attr.attributeDisplayType === 'list'
-          ? attr.attributeValues.map(item => ({ id: item, name: item }))
-          : [],
-      attributeModel: 'customAttributes',
-    }));
+export const buildAttributesFilterTypes = (attributes, getOperatorTypes) => {
+  return attributes.map(attr => ({
+    attributeKey: attr.attributeKey,
+    value: attr.attributeKey,
+    attributeName: attr.attributeDisplayName,
+    label: attr.attributeDisplayName,
+    inputType: getCustomAttributeInputType(attr.attributeDisplayType),
+    filterOperators: getOperatorTypes(attr.attributeDisplayType),
+    options:
+      attr.attributeDisplayType === 'list'
+        ? attr.attributeValues.map(item => ({ id: item, name: item }))
+        : [],
+    attributeModel: 'customAttributes',
+  }));
 };

 /**
@@ -3,10 +3,7 @@ import { useI18n } from 'vue-i18n';
 import { useOperators } from './operators';
 import { useMapGetter } from 'dashboard/composables/store.js';
 import { useChannelIcon } from 'next/icon/provider';
-import {
-  buildAttributesFilterTypes,
-  CONVERSATION_ATTRIBUTES,
-} from './helper/filterHelper';
+import { buildAttributesFilterTypes } from './helper/filterHelper';
 import countries from 'shared/constants/countries.js';
 import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages.js';

@@ -73,11 +70,7 @@ export function useConversationFilterContext() {
   * @type {import('vue').ComputedRef<FilterType[]>}
   */
  const customFilterTypes = computed(() =>
-    buildAttributesFilterTypes(
-      conversationAttributes.value,
-      getOperatorTypes,
-      'conversation'
-    )
+    buildAttributesFilterTypes(conversationAttributes.value, getOperatorTypes)
  );

  /**
@@ -85,8 +78,8 @@ export function useConversationFilterContext() {
   */
  const filterTypes = computed(() => [
    {
-      attributeKey: CONVERSATION_ATTRIBUTES.STATUS,
-      value: CONVERSATION_ATTRIBUTES.STATUS,
+      attributeKey: 'status',
+      value: 'status',
      attributeName: t('FILTER.ATTRIBUTES.STATUS'),
      label: t('FILTER.ATTRIBUTES.STATUS'),
      inputType: 'multiSelect',
@@ -101,24 +94,8 @@ export function useConversationFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONVERSATION_ATTRIBUTES.PRIORITY,
-      value: CONVERSATION_ATTRIBUTES.PRIORITY,
-      attributeName: t('FILTER.ATTRIBUTES.PRIORITY'),
-      label: t('FILTER.ATTRIBUTES.PRIORITY'),
-      inputType: 'multiSelect',
-      options: ['low', 'medium', 'high', 'urgent'].map(id => {
-        return {
-          id,
-          name: t(`CONVERSATION.PRIORITY.OPTIONS.${id.toUpperCase()}`),
-        };
-      }),
-      dataType: 'text',
-      filterOperators: equalityOperators.value,
-      attributeModel: 'standard',
-    },
-    {
-      attributeKey: CONVERSATION_ATTRIBUTES.ASSIGNEE_ID,
-      value: CONVERSATION_ATTRIBUTES.ASSIGNEE_ID,
+      attributeKey: 'assignee_id',
+      value: 'assignee_id',
      attributeName: t('FILTER.ATTRIBUTES.ASSIGNEE_NAME'),
      label: t('FILTER.ATTRIBUTES.ASSIGNEE_NAME'),
      inputType: 'searchSelect',
@@ -133,8 +110,8 @@ export function useConversationFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONVERSATION_ATTRIBUTES.INBOX_ID,
-      value: CONVERSATION_ATTRIBUTES.INBOX_ID,
+      attributeKey: 'inbox_id',
+      value: 'inbox_id',
      attributeName: t('FILTER.ATTRIBUTES.INBOX_NAME'),
      label: t('FILTER.ATTRIBUTES.INBOX_NAME'),
      inputType: 'searchSelect',
@@ -149,8 +126,8 @@ export function useConversationFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONVERSATION_ATTRIBUTES.TEAM_ID,
-      value: CONVERSATION_ATTRIBUTES.TEAM_ID,
+      attributeKey: 'team_id',
+      value: 'team_id',
      attributeName: t('FILTER.ATTRIBUTES.TEAM_NAME'),
      label: t('FILTER.ATTRIBUTES.TEAM_NAME'),
      inputType: 'searchSelect',
@@ -160,8 +137,8 @@ export function useConversationFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONVERSATION_ATTRIBUTES.DISPLAY_ID,
-      value: CONVERSATION_ATTRIBUTES.DISPLAY_ID,
+      attributeKey: 'display_id',
+      value: 'display_id',
      attributeName: t('FILTER.ATTRIBUTES.CONVERSATION_IDENTIFIER'),
      label: t('FILTER.ATTRIBUTES.CONVERSATION_IDENTIFIER'),
      inputType: 'plainText',
@@ -170,8 +147,8 @@ export function useConversationFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONVERSATION_ATTRIBUTES.CAMPAIGN_ID,
-      value: CONVERSATION_ATTRIBUTES.CAMPAIGN_ID,
+      attributeKey: 'campaign_id',
+      value: 'campaign_id',
      attributeName: t('FILTER.ATTRIBUTES.CAMPAIGN_NAME'),
      label: t('FILTER.ATTRIBUTES.CAMPAIGN_NAME'),
      inputType: 'searchSelect',
@@ -184,8 +161,8 @@ export function useConversationFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONVERSATION_ATTRIBUTES.LABELS,
-      value: CONVERSATION_ATTRIBUTES.LABELS,
+      attributeKey: 'labels',
+      value: 'labels',
      attributeName: t('FILTER.ATTRIBUTES.LABELS'),
      label: t('FILTER.ATTRIBUTES.LABELS'),
      inputType: 'multiSelect',
@@ -208,8 +185,8 @@ export function useConversationFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONVERSATION_ATTRIBUTES.BROWSER_LANGUAGE,
-      value: CONVERSATION_ATTRIBUTES.BROWSER_LANGUAGE,
+      attributeKey: 'browser_language',
+      value: 'browser_language',
      attributeName: t('FILTER.ATTRIBUTES.BROWSER_LANGUAGE'),
      label: t('FILTER.ATTRIBUTES.BROWSER_LANGUAGE'),
      inputType: 'searchSelect',
@@ -219,8 +196,8 @@ export function useConversationFilterContext() {
      attributeModel: 'additional',
    },
    {
-      attributeKey: CONVERSATION_ATTRIBUTES.COUNTRY_CODE,
-      value: CONVERSATION_ATTRIBUTES.COUNTRY_CODE,
+      attributeKey: 'country_code',
+      value: 'country_code',
      attributeName: t('FILTER.ATTRIBUTES.COUNTRY_NAME'),
      label: t('FILTER.ATTRIBUTES.COUNTRY_NAME'),
      inputType: 'searchSelect',
@@ -230,8 +207,8 @@ export function useConversationFilterContext() {
      attributeModel: 'additional',
    },
    {
-      attributeKey: CONVERSATION_ATTRIBUTES.REFERER,
-      value: CONVERSATION_ATTRIBUTES.REFERER,
+      attributeKey: 'referer',
+      value: 'referer',
      attributeName: t('FILTER.ATTRIBUTES.REFERER_LINK'),
      label: t('FILTER.ATTRIBUTES.REFERER_LINK'),
      inputType: 'plainText',
@@ -240,8 +217,8 @@ export function useConversationFilterContext() {
      attributeModel: 'additional',
    },
    {
-      attributeKey: CONVERSATION_ATTRIBUTES.CREATED_AT,
-      value: CONVERSATION_ATTRIBUTES.CREATED_AT,
+      attributeKey: 'created_at',
+      value: 'created_at',
      attributeName: t('FILTER.ATTRIBUTES.CREATED_AT'),
      label: t('FILTER.ATTRIBUTES.CREATED_AT'),
      inputType: 'date',
@@ -250,8 +227,8 @@ export function useConversationFilterContext() {
      attributeModel: 'standard',
    },
    {
-      attributeKey: CONVERSATION_ATTRIBUTES.LAST_ACTIVITY_AT,
-      value: CONVERSATION_ATTRIBUTES.LAST_ACTIVITY_AT,
+      attributeKey: 'last_activity_at',
+      value: 'last_activity_at',
      attributeName: t('FILTER.ATTRIBUTES.LAST_ACTIVITY'),
      label: t('FILTER.ATTRIBUTES.LAST_ACTIVITY'),
      inputType: 'date',
@@ -26,7 +26,7 @@ const { t } = useI18n();
        />
      </div>
      <div
-        class="absolute bg-n-alpha-3 px-4 py-3 border rounded-xl border-n-strong text-n-slate-12 bottom-6 w-52 text-xs backdrop-blur-[100px] shadow-[0px_0px_24px_0px_rgba(0,0,0,0.12)] opacity-0 invisible group-hover:opacity-100 group-hover:visible transition-all break-all"
+        class="absolute bg-n-alpha-3 px-4 py-3 border rounded-xl border-n-strong text-n-slate-12 bottom-6 w-52 text-xs backdrop-blur-[100px] shadow-[0px_0px_24px_0px_rgba(0,0,0,0.12)] opacity-0 invisible group-hover:opacity-100 group-hover:visible transition-all"
        :class="{
          'ltr:left-0 rtl:right-0': orientation === ORIENTATION.LEFT,
          'ltr:right-0 rtl:left-0': orientation === ORIENTATION.RIGHT,
@@ -49,7 +49,7 @@ const isSent = computed(() => {
    isASmsInbox.value ||
    isATelegramChannel.value
  ) {
-    return sourceId.value && status.value === MESSAGE_STATUS.SENT;
+    return status.value === MESSAGE_STATUS.SENT;
  }

  // All messages will be mark as sent for the Line channel, as there is no source ID.
@@ -67,7 +67,7 @@ const isDelivered = computed(() => {
    isASmsInbox.value ||
    isAFacebookInbox.value
  ) {
-    return sourceId.value && status.value === MESSAGE_STATUS.DELIVERED;
+    return status.value === MESSAGE_STATUS.DELIVERED;
  }
  // All messages marked as delivered for the web widget inbox and API inbox once they are sent.
  if (isAWebWidgetInbox.value || isAPIInbox.value) {
@@ -88,7 +88,7 @@ const isRead = computed(() => {
    isATwilioChannel.value ||
    isAFacebookInbox.value
  ) {
-    return sourceId.value && status.value === MESSAGE_STATUS.READ;
+    return status.value === MESSAGE_STATUS.READ;
  }

  if (isAWebWidgetInbox.value || isAPIInbox.value) {
@@ -102,7 +102,6 @@ const statusToShow = computed(() => {
  if (isRead.value) return MESSAGE_STATUS.READ;
  if (isDelivered.value) return MESSAGE_STATUS.DELIVERED;
  if (isSent.value) return MESSAGE_STATUS.SENT;
-  if (status.value === MESSAGE_STATUS.FAILED) return MESSAGE_STATUS.FAILED;

  return MESSAGE_STATUS.PROGRESS;
 });
@@ -9,7 +9,6 @@ class ActionCableConnector extends BaseActionCableConnector {
    const { websocketURL = '' } = window.chatwootConfig || {};
    super(app, pubsubToken, websocketURL);
    this.CancelTyping = [];
-    this.conversationEventTimestamps = new Map();
    this.events = {
      'message.created': this.onMessageCreated,
      'message.updated': this.onMessageUpdated,
@@ -34,23 +33,6 @@ class ActionCableConnector extends BaseActionCableConnector {
    };
  }

-  /**
-   * Checks if a conversation event is out of sequence by comparing timestamps
-   * @param {number} conversationId - The ID of the conversation to check
-   * @param {number} eventTimestamp - The timestamp of the current event
-   * @returns {boolean} Returns true if event is out of sequence, false otherwise
-   */
-  eventOutOfSequence(conversationId, eventTimestamp) {
-    if (!eventTimestamp) return false;
-    const lastTimestamp = this.conversationEventTimestamps.get(conversationId);
-    if (!lastTimestamp || eventTimestamp > lastTimestamp) {
-      this.conversationEventTimestamps.set(conversationId, eventTimestamp);
-      return false;
-    }
-
-    return true;
-  }
-
  // eslint-disable-next-line class-methods-use-this
  onReconnect = () => {
    emitter.emit(BUS_EVENTS.WEBSOCKET_RECONNECT);
@@ -86,10 +68,8 @@ class ActionCableConnector extends BaseActionCableConnector {
    }
  };

-  onAssigneeChanged = (payload, eventTimestamp) => {
+  onAssigneeChanged = payload => {
    const { id } = payload;
-    if (this.eventOutOfSequence(id, eventTimestamp)) return;
-
    if (id) {
      this.app.$store.dispatch('updateConversation', payload);
    }
@@ -101,8 +81,7 @@ class ActionCableConnector extends BaseActionCableConnector {
    this.fetchConversationStats();
  };

-  onConversationRead = (data, eventTimestamp) => {
-    if (this.eventOutOfSequence(data.id, eventTimestamp)) return;
+  onConversationRead = data => {
    this.app.$store.dispatch('updateConversation', data);
  };

@@ -125,14 +104,12 @@ class ActionCableConnector extends BaseActionCableConnector {
  // eslint-disable-next-line class-methods-use-this
  onReload = () => window.location.reload();

-  onStatusChange = (data, eventTimestamp) => {
-    if (this.eventOutOfSequence(data.id, eventTimestamp)) return;
+  onStatusChange = data => {
    this.app.$store.dispatch('updateConversation', data);
    this.fetchConversationStats();
  };

-  onConversationUpdated = (data, eventTimestamp) => {
-    if (this.eventOutOfSequence(data.id, eventTimestamp)) return;
+  onConversationUpdated = data => {
    this.app.$store.dispatch('updateConversation', data);
    this.fetchConversationStats();
  };
@@ -560,7 +560,7 @@
      "ERROR_MESSAGE": "Wir konnten die Suche nicht abschließen. Bitte versuch es erneut."
    },
    "FORM": {
-      "GO_TO_CONVERSATION": "Anzeigen",
+      "GO_TO_CONVERSATION": "Aussicht",
      "SUCCESS_MESSAGE": "Die Nachricht wurde erfolgreich versendet!",
      "ERROR_MESSAGE": "Beim Erstellen der Unterhaltung ist ein Fehler aufgetreten. Bitte versuchen Sie es später erneut.",
      "NO_INBOX_ALERT": "Es sind keine Posteingänge vorhanden, um eine Unterhaltung mit diesem Kontakt zu starten.",
@@ -751,7 +751,7 @@
      "WHATSAPP": "WhatsApp",
      "SMS": "SMS",
      "EMAIL": "E-Mail",
-      "TELEGRAM": "Telegramm",
+      "TELEGRAM": "Telegram",
      "LINE": "Line",
      "API": "API-Kanal"
    }
@@ -12,7 +12,7 @@
    },
    "WEBHOOK": {
      "SUBSCRIBED_EVENTS": "Abonnierte Events",
-      "LEARN_MORE": "Mehr über Webhooks erfahren",
+      "LEARN_MORE": "Learn more about webhooks",
      "FORM": {
        "CANCEL": "Stornieren",
        "DESC": "Webhook-Ereignisse bieten Ihnen Echtzeitinformationen darüber, was in Ihrem Chatwoot-Konto passiert. Bitte geben Sie eine gültige URL ein, um einen Rückruf zu konfigurieren.",
@@ -31,7 +31,7 @@
        },
        "END_POINT": {
          "LABEL": "Webhook-URL",
-          "PLACEHOLDER": "Beispiel: {webhookExampleURL}",
+          "PLACEHOLDER": "Example: {webhookExampleURL}",
          "ERROR": "Bitte geben Sie eine gültige URL ein"
        },
        "EDIT_SUBMIT": "Webhook aktualisieren",
@@ -114,7 +114,7 @@
    },
    "OPEN_AI": {
      "AI_ASSIST": "AI-Assistent",
-      "WITH_AI": " {option} mit KI ",
+      "WITH_AI": " {option} with AI ",
      "OPTIONS": {
        "REPLY_SUGGESTION": "Antwortvorschlag",
        "SUMMARIZE": "Zusammenfassen",
@@ -235,7 +235,7 @@
        "ERROR": "Beim Abrufen der linearen Probleme ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut",
        "LINK_SUCCESS": "Problem erfolgreich verknüpft",
        "LINK_ERROR": "Beim Verknüpfen des Problems ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut",
-        "LINK_TITLE": "Unterhaltung (#{conversationId}) mit {name}"
+        "LINK_TITLE": "Conversation (#{conversationId}) with {name}"
      },
      "ADD_OR_LINK": {
        "TITLE": "Lineares Problem erstellen/verknüpfen",
@@ -294,7 +294,7 @@
        "PRIORITY": "Priorität",
        "ASSIGNEE": "Zugewiesener",
        "LABELS": "Labels",
-        "CREATED_AT": "Erstellt am {createdAt}"
+        "CREATED_AT": "Created at {createdAt}"
      },
      "UNLINK": {
        "TITLE": "Verknüpfung aufheben",
@@ -302,8 +302,8 @@
        "ERROR": "Beim Aufheben der Verknüpfung des Problems ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut"
      },
      "DELETE": {
-        "TITLE": "Sind Sie sicher, dass Sie die Integration löschen möchten?",
-        "MESSAGE": "Sind Sie sicher, dass Sie die Integration löschen möchten?",
+        "TITLE": "Are you sure you want to delete the integration?",
+        "MESSAGE": "Are you sure you want to delete the integration?",
        "CONFIRM": "Ja, löschen",
        "CANCEL": "Stornieren"
      }
@@ -313,27 +313,27 @@
    "NAME": "Kapitän",
    "COPILOT": {
      "SEND_MESSAGE": "Nachricht senden...",
-      "LOADER": "Captain denkt nach",
+      "LOADER": "Captain is thinking",
      "YOU": "Sie",
-      "USE": "Verwenden",
-      "RESET": "Zurücksetzen",
-      "SELECT_ASSISTANT": "Assistent auswählen"
+      "USE": "Use this",
+      "RESET": "Reset",
+      "SELECT_ASSISTANT": "Select Assistant"
    },
    "PAYWALL": {
-      "TITLE": "Upgrade auf Captain AI",
+      "TITLE": "Upgrade to use Captain AI",
      "AVAILABLE_ON": "Captain is not available on the free plan.",
-      "UPGRADE_PROMPT": "Tarif upgraden, um Zugang zu unseren Assistenten, Copilot und mehr zu erhalten.",
-      "UPGRADE_NOW": "Jetzt upgraden",
-      "CANCEL_ANYTIME": "Sie können Ihr Paket jederzeit ändern oder kündigen"
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
    },
    "ENTERPRISE_PAYWALL": {
-      "AVAILABLE_ON": "Captain AI Funktion ist nur mit einem kostenpflichtigen Tarif verfügbar.",
-      "UPGRADE_PROMPT": "Tarif upgraden, um Zugang zu unseren Assistenten, Copilot und mehr zu erhalten.",
-      "ASK_ADMIN": "Bitte kontaktieren Sie Ihren Administrator für das Upgrade."
+      "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
    },
    "BANNER": {
      "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.",
-      "DOCUMENTS": "Dokumentenlimit erreicht. Upgraden um Cpatain AI weiter zu verwenden."
+      "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI."
    },
    "FORM": {
      "CANCEL": "Stornieren",
@@ -100,7 +100,7 @@
      "NO_RESULTS": "Nenhum resultado encontrado."
    },
    "MULTI_SELECTOR": {
-      "PLACEHOLDER": "Nenhum",
+      "PLACEHOLDER": "Nenhuma",
      "TITLE": {
        "AGENT": "Selecionar agente",
        "TEAM": "Selecionar time"
@@ -1,16 +1,16 @@
 {
  "AUDIT_LOGS": {
-    "HEADER": "Auditoria",
-    "HEADER_BTN_TXT": "Adicionar Logs de Auditoria",
+    "HEADER": "Registros de Auditoria",
+    "HEADER_BTN_TXT": "Adicionar Registros de Auditoria",
    "LOADING": "Buscando Logs de Auditoria",
    "DESCRIPTION": "Logs de Auditoria mantêm um registro de atividades em sua conta, permitindo que você acompanhe e auditoria de sua conta, equipe ou serviços.",
    "LEARN_MORE": "Saiba mais sobre os logs de auditoria",
    "SEARCH_404": "Não existem itens correspondentes a esta consulta",
-    "SIDEBAR_TXT": "<p><b>Logs de Auditoria</b> </p><p> Os Logs de Auditoria são rastros para eventos e ações em um Sistema Chatwoot. </p>",
+    "SIDEBAR_TXT": "<p><b>Registros de Auditoria</b> </p><p> Registros de Auditoria são trilhas para eventos e ações em um Sistema Chatwoot. </p>",
    "LIST": {
-      "404": "Não há Logs de Auditoria disponíveis nesta conta.",
-      "TITLE": "Gerenciar Logs de Auditoria",
-      "DESC": "Logs de auditoria são rastros para eventos e ações em um Sistema de Chatwoot.",
+      "404": "Não há Registros de Auditoria disponíveis nesta conta.",
+      "TITLE": "Gerenciar Registros de Auditoria",
+      "DESC": "Registros de Auditoria são trilhas para eventos e ações em um Sistema Chatwoot.",
      "TABLE_HEADER": {
        "ACTIVITY": "Usuário",
        "TIME": "Ação",
@@ -27,12 +27,12 @@
        "ERROR": "Falha ao atualizar etiquetas"
      },
      "CONVERSATION": {
-        "TITLE": "Etiquetas da conversa",
-        "ADD_BUTTON": "Adicionar etiquetas"
+        "TITLE": "Marcador da conversa",
+        "ADD_BUTTON": "Adicionar marcador"
      },
      "LABEL_SELECT": {
-        "TITLE": "Adicionar etiquetas",
-        "PLACEHOLDER": "Pesquisar etiquetas",
+        "TITLE": "Adicionar marcador",
+        "PLACEHOLDER": "Pesquisar marcador ",
        "NO_RESULT": "Nenhuma etiqueta encontrada",
        "CREATE_LABEL": "Criar etiqueta"
      }
@@ -65,7 +65,7 @@
    "HEADER": {
      "RESOLVE_ACTION": "Resolver",
      "REOPEN_ACTION": "Reabrir",
-      "OPEN_ACTION": "Abrir",
+      "OPEN_ACTION": "Abertas",
      "OPEN": "Mais",
      "CLOSE": "Fechar",
      "DETAILS": "detalhes",
@@ -148,7 +148,7 @@
      "MESSAGE_SIGN_TOOLTIP": "Assinatura de mensagem",
      "ENABLE_SIGN_TOOLTIP": "Ativar assinatura",
      "DISABLE_SIGN_TOOLTIP": "Desativar assinatura",
-      "MSG_INPUT": "Shift + enter para nova linha. Digite '/' para selecionar uma Resposta Pronta.",
+      "MSG_INPUT": "Shift + enter para nova linha. Digite '/' para atalhos.",
      "PRIVATE_MSG_INPUT": "A mensagem será visível apenas para agentes",
      "MESSAGE_SIGNATURE_NOT_CONFIGURED": "A assinatura da mensagem não está configurada. Por favor, configure-a nas configurações do perfil.",
      "CLICK_HERE": "Clique aqui para atualizar",
@@ -15,7 +15,7 @@
    },
    "ENTERPRISE_PAYWALL": {
      "AVAILABLE_ON": "O recurso de função personalizada está disponível apenas nos planos pagos.",
-      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como logs de auditoria, capacidade do agente e muito mais.",
+      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como registros de auditoria, capacidade do agente e muito mais.",
      "ASK_ADMIN": "Entre em contato com seu administrador para fazer a atualização."
    },
    "LIST": {
@@ -1,6 +1,6 @@
 {
  "GENERAL_SETTINGS": {
-    "TITLE": "Conta",
+    "TITLE": "Configurações da conta",
    "SUBMIT": "Atualizar configurações",
    "BACK": "Anterior",
    "DISMISS": "Recusar",
@@ -131,10 +131,10 @@
      "GO_TO_INBOX_REPORTS": "Ir para Relatórios da Caixa de Entrada",
      "GO_TO_TEAM_REPORTS": "Ir para Relatórios da Equipe",
      "GO_TO_SETTINGS_AGENTS": "Ir para Configurações de Agente",
-      "GO_TO_SETTINGS_TEAMS": "Ir para as Configurações de Equipe",
-      "GO_TO_SETTINGS_INBOXES": "Ir para as Configurações da Caixa de Entrada",
+      "GO_TO_SETTINGS_TEAMS": "Ir para as configurações de equipe",
+      "GO_TO_SETTINGS_INBOXES": "Ir para as configurações da Caixa de Entrada",
      "GO_TO_SETTINGS_LABELS": "Ir para as Configurações de Etiqueta",
-      "GO_TO_SETTINGS_CANNED_RESPONSES": "Ir para as Configurações de Respostas Prontas",
+      "GO_TO_SETTINGS_CANNED_RESPONSES": "Ir para as configurações de respostas prontas",
      "GO_TO_SETTINGS_APPLICATIONS": "Vá para Configurações do Aplicativo",
      "GO_TO_SETTINGS_ACCOUNT": "Ir para as Configurações da Conta",
      "GO_TO_SETTINGS_PROFILE": "Ir para as Configurações do Perfil",
@@ -500,7 +500,7 @@
      "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "As conversas continuarão sobre o e-mail se o endereço de e-mail de contato estiver disponível.",
      "LOCK_TO_SINGLE_CONVERSATION": "Bloquear para conversa única",
      "LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Ativar ou desativar várias conversas para o mesmo contato nesta caixa de entrada",
-      "INBOX_UPDATE_TITLE": "Configurações da Caixa de Entrada",
+      "INBOX_UPDATE_TITLE": "Configurações da Caixa de entrada",
      "INBOX_UPDATE_SUB_TEXT": "Atualize suas configurações de caixa de entrada",
      "AUTO_ASSIGNMENT_SUB_TEXT": "Ativar ou desativar a atribuição automática de novas conversas aos agentes adicionados a essa caixa de entrada.",
      "HMAC_VERIFICATION": "Validação de Identidade do Usuário",
@@ -695,7 +695,7 @@
          "PLACE_HOLDER": "Fale conosco no chat"
        },
        "UPDATE": {
-          "BUTTON_TEXT": "Atualizar Configurações do Widget",
+          "BUTTON_TEXT": "Atualizar configurações do widget",
          "API": {
            "SUCCESS_MESSAGE": "Configurações do widget atualizadas com sucesso",
            "ERROR_MESSAGE": "Não é possível atualizar as configurações do widget"
@@ -302,8 +302,8 @@
        "ERROR": "Houve um erro ao desvincular o atributo, por favor, tente novamente"
      },
      "DELETE": {
-        "TITLE": "Tem certeza que deseja excluir esta integração?",
-        "MESSAGE": "Tem certeza que deseja excluir esta integração?",
+        "TITLE": "Are you sure you want to delete the integration?",
+        "MESSAGE": "Are you sure you want to delete the integration?",
        "CONFIRM": "Sim, excluir",
        "CANCEL": "Cancelar"
      }
@@ -317,7 +317,7 @@
      "YOU": "Você",
      "USE": "Use isto",
      "RESET": "Reiniciar",
-      "SELECT_ASSISTANT": "Selecione o Assistente"
+      "SELECT_ASSISTANT": "Select Assistant"
    },
    "PAYWALL": {
      "TITLE": "Atualize para usar o Capitão IA",
@@ -440,19 +440,19 @@
      "DOCUMENTABLE": {
        "CONVERSATION": "Conversação #{id}"
      },
-      "SELECTED": "{count} selecionado",
-      "BULK_APPROVE_BUTTON": "Aprovar",
+      "SELECTED": "{count} selected",
+      "BULK_APPROVE_BUTTON": "Approve",
      "BULK_DELETE_BUTTON": "Excluir",
      "BULK_APPROVE": {
-        "SUCCESS_MESSAGE": "Perguntas Frequentes aprovadas com sucesso",
-        "ERROR_MESSAGE": "Ocorreu um erro ao aprovar as Perguntas Frequentes. Tente novamente."
+        "SUCCESS_MESSAGE": "FAQs approved successfully",
+        "ERROR_MESSAGE": "There was an error approving the FAQs, please try again."
      },
      "BULK_DELETE": {
-        "TITLE": "Excluir as Perguntas Frequentes?",
-        "DESCRIPTION": "Tem certeza que deseja excluir as Perguntas Frequentes selecionadas? Esta ação não pode ser desfeita.",
-        "CONFIRM": "Sim, excluir todas",
-        "SUCCESS_MESSAGE": "Perguntas Frequentes excluídas com sucesso/",
-        "ERROR_MESSAGE": "Ocorreu um erro ao excluir as Perguntas Frequentes, por favor tente novamente."
+        "TITLE": "Delete FAQs?",
+        "DESCRIPTION": "Are you sure you want to delete the selected FAQs? This action cannot be undone.",
+        "CONFIRM": "Yes, delete all",
+        "SUCCESS_MESSAGE": "FAQs deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQs, please try again."
      },
      "DELETE": {
        "TITLE": "Tem certeza que deseja excluir o FAQ?",
@@ -1,7 +1,7 @@
 {
  "LABEL_MGMT": {
    "HEADER": "Etiquetas",
-    "HEADER_BTN_TXT": "Adicionar etiqueta",
+    "HEADER_BTN_TXT": "Adicionar marcador",
    "LOADING": "Buscando etiquetas",
    "DESCRIPTION": "As etiquetas ajudam você a categorizar e priorizar conversas e leads. Você pode atribuir uma etiqueta a uma conversa ou contato usando o painel lateral.",
    "LEARN_MORE": "Aprenda mais sobre etiquetas",
@@ -18,21 +18,21 @@
    },
    "FORM": {
      "NAME": {
-        "LABEL": "Nome da Etiqueta",
-        "PLACEHOLDER": "Nome da etiqueta",
-        "REQUIRED_ERROR": "O nome da etiqueta é obrigatório",
+        "LABEL": "Nome do marcador",
+        "PLACEHOLDER": "Nome do marcador",
+        "REQUIRED_ERROR": "O nome do marcador é obrigatório",
        "MINIMUM_LENGTH_ERROR": "Tamanho mínimo 2 é necessário",
        "VALID_ERROR": "Somente Letras, Números, Hífen e Sublinhado são permitidos"
      },
      "DESCRIPTION": {
        "LABEL": "Descrição",
-        "PLACEHOLDER": "Descrição da etiqueta"
+        "PLACEHOLDER": "Descrição do marcador"
      },
      "COLOR": {
        "LABEL": "Cor"
      },
      "SHOW_ON_SIDEBAR": {
-        "LABEL": "Exibir etiqueta na barra lateral"
+        "LABEL": "Exibir marcador na barra lateral"
      },
      "EDIT": "Alterar",
      "CREATE": "Criar",
@@ -54,10 +54,10 @@
      "SUGGESTED_LABELS": "Etiquetas sugeridos"
    },
    "ADD": {
-      "TITLE": "Adicionar etiqueta",
+      "TITLE": "Adicionar marcador",
      "DESC": "Etiquetas permitem agrupar as conversas.",
      "API": {
-        "SUCCESS_MESSAGE": "Etiqueta adicionada com sucesso",
+        "SUCCESS_MESSAGE": "Marcador adicionado com sucesso",
        "ERROR_MESSAGE": "Ocorreu um erro, por favor tente novamente"
      }
    },
@@ -71,7 +71,7 @@
    "DELETE": {
      "BUTTON_TEXT": "Excluir",
      "API": {
-        "SUCCESS_MESSAGE": "Etiqueta excluída com sucesso",
+        "SUCCESS_MESSAGE": "Marcador excluído com sucesso",
        "ERROR_MESSAGE": "Ocorreu um erro, por favor tente novamente"
      },
      "CONFIRM": {
@@ -471,7 +471,7 @@
      "NO_AGENTS": "Não há conversas por agentes",
      "TABLE_HEADER": {
        "AGENT": "Agente",
-        "OPEN": "Abrir",
+        "OPEN": "Abertas",
        "UNATTENDED": "Não atendidas",
        "STATUS": "Situação"
      }
@@ -509,7 +509,7 @@
        "SLA": "Nome do SLA",
        "AGENTS": "Nome do Agente",
        "INBOXES": "Nome da Caixa de Entrada",
-        "LABELS": "Nome da etiqueta",
+        "LABELS": "Nome do marcador",
        "TEAMS": "Nome da equipe"
      },
      "SLA": "Política SLA",
@@ -26,7 +26,7 @@
        "UPDATE_SUCCESS": "Suas configurações foram atualizadas com sucesso",
        "CARD": {
          "ENTER_KEY": {
-            "HEADING": "Enter (↵)",
+            "HEADING": "Inserir (↵)",
            "CONTENT": "Enviar mensagens pressionando a tecla Enter em vez de clicar no botão de enviar."
          },
          "CMD_ENTER_KEY": {
@@ -37,19 +37,19 @@
      },
      "INTERFACE_SECTION": {
        "TITLE": "Interface",
-        "NOTE": "Personalize a aparência do seu painel do Chatwoot.",
+        "NOTE": "Customize the look and feel of your Chatwoot dashboard.",
        "FONT_SIZE": {
-          "TITLE": "Tamanho da fonte",
-          "NOTE": "Ajuste o tamanho do texto do painel com base na sua preferência.",
-          "UPDATE_SUCCESS": "As configurações de sua fonte foram atualizadas com sucesso",
-          "UPDATE_ERROR": "Ocorreu um erro ao atualizar as configurações de fonte, por favor, tente novamente",
+          "TITLE": "Font size",
+          "NOTE": "Adjust the text size across the dashboard based on your preference.",
+          "UPDATE_SUCCESS": "Your font settings have been updated successfully",
+          "UPDATE_ERROR": "There is an error while updating the font settings, please try again",
          "OPTIONS": {
-            "SMALLER": "Menor",
-            "SMALL": "Pequeno",
+            "SMALLER": "Smaller",
+            "SMALL": "Small",
            "DEFAULT": "Padrão",
-            "LARGE": "Grande",
-            "LARGER": "Maior",
-            "EXTRA_LARGE": "Muito Grande"
+            "LARGE": "Large",
+            "LARGER": "Larger",
+            "EXTRA_LARGE": "Extra Large"
          }
        }
      },
@@ -287,13 +287,13 @@
    "HOME": "Principal",
    "AGENTS": "Agentes",
    "AGENT_BOTS": "Robôs",
-    "AUDIT_LOGS": "Auditoria",
+    "AUDIT_LOGS": "Registros de Auditoria",
    "INBOXES": "Caixas de Entrada",
    "NOTIFICATIONS": "Notificações",
    "CANNED_RESPONSES": "Respostas Prontas",
    "INTEGRATIONS": "Integrações",
    "PROFILE_SETTINGS": "Configurações do Perfil",
-    "ACCOUNT_SETTINGS": "Conta",
+    "ACCOUNT_SETTINGS": "Configurações da conta",
    "APPLICATIONS": "Aplicações",
    "LABELS": "Etiquetas",
    "CUSTOM_ATTRIBUTES": "Atributos Personalizados",
@@ -322,7 +322,7 @@
    "REPORTS_INBOX": "Caixa de Entrada",
    "REPORTS_TEAM": "Equipe",
    "SET_AVAILABILITY_TITLE": "Defina como",
-    "SET_YOUR_AVAILABILITY": "Disponibilidade",
+    "SET_YOUR_AVAILABILITY": "Definir a sua disponibilidade",
    "SLA": "SLA",
    "CUSTOM_ROLES": "Regras Personalizadas",
    "BETA": "Beta",
@@ -1,9 +1,9 @@
 {
  "SLA": {
-    "HEADER": "Acordo de Nível de Serviço",
+    "HEADER": "Termos do Serviço",
    "ADD_ACTION": "Adicionar SLA",
    "ADD_ACTION_LONG": "Criar uma nova Política de SLA",
-    "DESCRIPTION": "Acordo de Nível de Serviço (SLAs em inglês) são acordos que definem expectativas claras entre sua equipe e os clientes. Estabelecem normas para tempos de resposta e de resolução, criando um quadro de responsabilização e garantindo uma experiência coerente e de qualidade.",
+    "DESCRIPTION": "Contratos de Nível de Serviço (SLAs em inglês) são contratos que definem expectativas claras entre sua equipe e os clientes. Estabelecem normas para tempos de resposta e de resolução, criando um quadro de responsabilização e garantindo uma experiência coerente e de qualidade.",
    "LEARN_MORE": "Saiba mais sobre SLA",
    "LOADING": "Buscando SLAs",
    "PAYWALL": {
@@ -15,7 +15,7 @@
    },
    "ENTERPRISE_PAYWALL": {
      "AVAILABLE_ON": "O recurso SLA está disponível apenas nos planos pagos.",
-      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como logs de auditoria, capacidade do agente e muito mais.",
+      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como registros de auditoria, capacidade do agente e muito mais.",
      "ASK_ADMIN": "Entre em contato com seu administrador para fazer a atualização."
    },
    "LIST": {
@@ -266,7 +266,7 @@
      "ATTRIBUTE_WARNING": "Контактная информация <strong>{primaryContactName}</strong> будет скопирована в <strong>{parentContactName}</strong>."
    },
    "SEARCH": {
-      "ERROR_MESSAGE": "Что-то пошло не так. Пожалуйста, попробуйте позже."
+      "ERROR_MESSAGE": "Something went wrong. Please try again later."
    },
    "FORM": {
      "SUBMIT": " Объединить контакты",
@@ -563,7 +563,7 @@
      "GO_TO_CONVERSATION": "Просмотр",
      "SUCCESS_MESSAGE": "Сообщение успешно отправлено!",
      "ERROR_MESSAGE": "Произошла ошибка при создании диалога. Пожалуйста, повторите попытку позже.",
-      "NO_INBOX_ALERT": "Нет доступных входящих для начала разговора с этим контактом.",
+      "NO_INBOX_ALERT": "Нет доступных \"входящих\" для начала разговора с этим контактом.",
      "CONTACT_SELECTOR": {
        "LABEL": "Кому:",
        "TAG_INPUT_PLACEHOLDER": "Поиск контакта с именем, email или номером телефона",
@@ -31,7 +31,7 @@
    },
    "PERMISSIONS": {
      "CONVERSATION_MANAGE": "Управление всеми диалогами",
-      "CONVERSATION_UNASSIGNED_MANAGE": "Управление неназначенными беседами и теми, которые им назначены",
+      "CONVERSATION_UNASSIGNED_MANAGE": "Управление неназначенными беседами и теми, которые назначены им",
      "CONVERSATION_PARTICIPATING_MANAGE": "Управление текущими беседами и теми, которые им назначены",
      "CONTACT_MANAGE": "Управление контактами",
      "REPORT_MANAGE": "Управление отчетами",
@@ -114,7 +114,7 @@
      "CHANGE_PRIORITY": "Изменить приоритет",
      "CHANGE_TEAM": "Изменить команду",
      "SNOOZE_CONVERSATION": "Включить звук диалога",
-      "ADD_LABEL": "Добавить метку в диалог",
+      "ADD_LABEL": "Добавить метку в разговор",
      "REMOVE_LABEL": "Удалить метку из диалога",
      "SETTINGS": "Настройки",
      "AI_ASSIST": "Помощь ИИ",
@@ -128,11 +128,11 @@
      "GO_TO_CONVERSATION_REPORTS": "Перейти к отчетам по диалогам",
      "GO_TO_AGENT_REPORTS": "Перейти к отчетам по сотрудникам",
      "GO_TO_LABEL_REPORTS": "Перейти к отчетам по меткам",
-      "GO_TO_INBOX_REPORTS": "Перейти к отчётам по «Входящим»",
+      "GO_TO_INBOX_REPORTS": "Перейти к отчётам по \"Входящим\"",
      "GO_TO_TEAM_REPORTS": "Перейти к отчетам по командам",
      "GO_TO_SETTINGS_AGENTS": "Перейти к настройкам сотрудников",
      "GO_TO_SETTINGS_TEAMS": "Перейти к настройкам команд",
-      "GO_TO_SETTINGS_INBOXES": "Перейти к настройкам «Входящих»",
+      "GO_TO_SETTINGS_INBOXES": "Перейти к настройкам \"Входящих\"",
      "GO_TO_SETTINGS_LABELS": "Перейти к настройкам меток",
      "GO_TO_SETTINGS_CANNED_RESPONSES": "Перейти к настройкам шаблонных ответов",
      "GO_TO_SETTINGS_APPLICATIONS": "Перейти в настройки приложения",
@@ -2,7 +2,7 @@
  "INBOX_MGMT": {
    "HEADER": "Источники",
    "DESCRIPTION": "Канал — это способ коммуникации, который ваш клиент выбирает для связи с вами. Входящие — это место, где вы управляете диалогами для определенного канала. Он может включать диалоги из различных источников, таких как электронная почта, онлайн чат или социальные сети.",
-    "LEARN_MORE": "Узнать больше о «Входящих»",
+    "LEARN_MORE": "Узнать больше о \"Входящих\"",
    "RECONNECTION_REQUIRED": "Входящие сообщения отключены. Вы не будете получать новые сообщения пока не пройдете авторизацию повторно.",
    "CLICK_TO_RECONNECT": "Нажмите здесь для повторного подключения.",
    "LIST": {
@@ -208,8 +208,8 @@
        }
      },
      "WHATSAPP": {
-        "TITLE": "Канал WhatsApp",
-        "DESC": "Начните поддерживать своих клиентов через WhatsApp.",
+        "TITLE": "WhatsApp канал",
+        "DESC": "Начните поддерживать ваших клиентов через WhatsApp.",
        "PROVIDERS": {
          "LABEL": "Поставщик API",
          "TWILIO": "Twilio",
@@ -302,8 +302,8 @@
        "ERROR": "Произошла ошибка при отвязке задачи, пожалуйста, попробуйте ещё раз"
      },
      "DELETE": {
-        "TITLE": "Вы уверены, что хотите удалить интеграцию?",
-        "MESSAGE": "Вы уверены, что хотите удалить интеграцию?",
+        "TITLE": "Are you sure you want to delete the integration?",
+        "MESSAGE": "Are you sure you want to delete the integration?",
        "CONFIRM": "Да, удалить",
        "CANCEL": "Отменить"
      }
@@ -317,18 +317,18 @@
      "YOU": "Вы",
      "USE": "Использовать это",
      "RESET": "Сброс",
-      "SELECT_ASSISTANT": "Выбрать ассистента"
+      "SELECT_ASSISTANT": "Select Assistant"
    },
    "PAYWALL": {
      "TITLE": "Обновите тарифный план, чтобы использовать Captain AI",
      "AVAILABLE_ON": "Капитан недоступен на бесплатном тарифном плане.",
-      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к нашим ассистентам, copilot и другим функциям.",
+      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к помощникам, Captain AI и другому.",
      "UPGRADE_NOW": "Обновить сейчас",
      "CANCEL_ANYTIME": "Вы можете изменить или отменить ваш тарифный план в любое время"
    },
    "ENTERPRISE_PAYWALL": {
      "AVAILABLE_ON": "Функция Captain AI доступна только в платном плане.",
-      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к нашим ассистентам, copilot и другим функциям.",
+      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к помощникам, Captain AI и другому.",
      "ASK_ADMIN": "Пожалуйста, обратитесь к вашему администратору для обновления."
    },
    "BANNER": {
@@ -341,35 +341,35 @@
      "EDIT": "Обновить"
    },
    "ASSISTANTS": {
-      "HEADER": "Ассистенты",
-      "ADD_NEW": "Создать нового ассистента",
+      "HEADER": "Помощники",
+      "ADD_NEW": "Создать нового помощника",
      "DELETE": {
-        "TITLE": "Вы уверены, что хотите удалить ассистента?",
-        "DESCRIPTION": "Это действие необратимо. Удаление этого ассистента удалит его из всех подключенных источников и навсегда удалит все сгенерированные знания.",
+        "TITLE": "Вы уверены, что хотите удалить помощника?",
+        "DESCRIPTION": "Это действие необратимо. Удаление этого помощника удалит его из всех подключенных источников и навсегда удалит все сгенерированные знания.",
        "CONFIRM": "Да, удалить",
-        "SUCCESS_MESSAGE": "Ассистент успешно удален",
-        "ERROR_MESSAGE": "При удалении ассистента произошла ошибка. Пожалуйста, попробуйте еще раз."
+        "SUCCESS_MESSAGE": "Помощник успешно удален",
+        "ERROR_MESSAGE": "При удалении помощника произошла ошибка. Пожалуйста, попробуйте еще раз."
      },
-      "FORM_DESCRIPTION": "Заполните приведенные ниже сведения, чтобы назвать своего ассистента, описать его цель и указать поддерживаемый продукт.",
+      "FORM_DESCRIPTION": "Заполните приведенные ниже сведения, чтобы назвать своего помощника, описать его цель и указать поддерживаемый продукт.",
      "CREATE": {
-        "TITLE": "Создать ассистента",
-        "SUCCESS_MESSAGE": "Ассистент успешно создан",
-        "ERROR_MESSAGE": "При создании ассистента произошла ошибка, пожалуйста, попробуйте еще раз."
+        "TITLE": "Создать помощника",
+        "SUCCESS_MESSAGE": "Помощник успешно создан",
+        "ERROR_MESSAGE": "При создании помощника произошла ошибка, пожалуйста, попробуйте еще раз."
      },
      "FORM": {
        "NAME": {
-          "LABEL": "Имя ассистента",
-          "PLACEHOLDER": "Введите имя ассистента",
-          "ERROR": "Пожалуйста, укажите имя ассистента"
+          "LABEL": "Имя помощника",
+          "PLACEHOLDER": "Введите имя помощника",
+          "ERROR": "Пожалуйста, укажите имя помощника"
        },
        "DESCRIPTION": {
-          "LABEL": "Описание ассистента",
-          "PLACEHOLDER": "Опишите, как и где будет использоваться этот ассистент",
+          "LABEL": "Описание помощника",
+          "PLACEHOLDER": "Опишите, как и где будет использоваться этот помощник",
          "ERROR": "Необходимо описание"
        },
        "PRODUCT_NAME": {
          "LABEL": "Название продукта",
-          "PLACEHOLDER": "Введите название продукта, для которого предназначен этот ассистент",
+          "PLACEHOLDER": "Введите название продукта, для которого предназначен этот помощник",
          "ERROR": "Требуется название продукта"
        },
        "FEATURES": {
@@ -379,18 +379,18 @@
        }
      },
      "EDIT": {
-        "TITLE": "Обновить ассистента",
-        "SUCCESS_MESSAGE": "Ассистент успешно обновлен",
-        "ERROR_MESSAGE": "При обновлении ассистента произошла ошибка, пожалуйста, попробуйте еще раз."
+        "TITLE": "Обновить помощника",
+        "SUCCESS_MESSAGE": "Помощник успешно обновлен",
+        "ERROR_MESSAGE": "При обновлении помощника произошла ошибка, пожалуйста, попробуйте еще раз."
      },
      "OPTIONS": {
-        "EDIT_ASSISTANT": "Редактировать ассистента",
-        "DELETE_ASSISTANT": "Удалить ассистента",
+        "EDIT_ASSISTANT": "Редактировать помощника",
+        "DELETE_ASSISTANT": "Удалить помощника",
        "VIEW_CONNECTED_INBOXES": "Просмотр подключенных источников"
      },
      "EMPTY_STATE": {
-        "TITLE": "Нет доступных ассистентов",
-        "SUBTITLE": "Создайте ассистента, чтобы дать быстрые и точные ответы пользователям. Он может учиться на ваших статьях из центра поддержки и прошлых диалогах."
+        "TITLE": "Нет доступных помощников",
+        "SUBTITLE": "Создайте помощника, чтобы дать быстрые и точные ответы пользователям. Он может учиться на ваших статьях из центра поддержки и прошлых диалогах."
      }
    },
    "DOCUMENTS": {
@@ -413,9 +413,9 @@
          "ERROR": "Пожалуйста, укажите корректный URL для документа"
        },
        "ASSISTANT": {
-          "LABEL": "Ассистент",
-          "PLACEHOLDER": "Выберите ассистента",
-          "ERROR": "Необходимо заполнить поле ассистента"
+          "LABEL": "Помощник",
+          "PLACEHOLDER": "Выберите помощника",
+          "ERROR": "Необходимо заполнить поле помощника"
        }
      },
      "DELETE": {
@@ -440,19 +440,19 @@
      "DOCUMENTABLE": {
        "CONVERSATION": "Диалог #{id}"
      },
-      "SELECTED": "Выбрано {count}",
-      "BULK_APPROVE_BUTTON": "Одобрить",
+      "SELECTED": "{count} selected",
+      "BULK_APPROVE_BUTTON": "Approve",
      "BULK_DELETE_BUTTON": "Удалить",
      "BULK_APPROVE": {
-        "SUCCESS_MESSAGE": "FAQ успешно одобрены",
-        "ERROR_MESSAGE": "Произошла ошибка при одобрении FAQ, пожалуйста, попробуйте ещё раз."
+        "SUCCESS_MESSAGE": "FAQs approved successfully",
+        "ERROR_MESSAGE": "There was an error approving the FAQs, please try again."
      },
      "BULK_DELETE": {
-        "TITLE": "Удалить FAQ?",
-        "DESCRIPTION": "Вы уверены, что хотите удалить выбранные FAQ? Это действие невозможно отменить.",
-        "CONFIRM": "Да, удалить всё",
-        "SUCCESS_MESSAGE": "FAQ успешно удалены",
-        "ERROR_MESSAGE": "Произошла ошибка при удалении FAQ, пожалуйста, попробуйте ещё раз."
+        "TITLE": "Delete FAQs?",
+        "DESCRIPTION": "Are you sure you want to delete the selected FAQs? This action cannot be undone.",
+        "CONFIRM": "Yes, delete all",
+        "SUCCESS_MESSAGE": "FAQs deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQs, please try again."
      },
      "DELETE": {
        "TITLE": "Вы действительно хотите удалить FAQ?",
@@ -462,7 +462,7 @@
        "ERROR_MESSAGE": "Произошла ошибка при удалении FAQ, попробуйте еще раз."
      },
      "FILTER": {
-        "ASSISTANT": "Ассистент: {selected}",
+        "ASSISTANT": "Помощник: {selected}",
        "STATUS": "Статус: {selected}",
        "ALL_ASSISTANTS": "Все"
      },
@@ -472,7 +472,7 @@
        "APPROVED": "Одобрено",
        "ALL": "Все"
      },
-      "FORM_DESCRIPTION": "Добавьте вопрос и соответствующий ему ответ в базу знаний и выберите ассистента, с которым он должен связаться.",
+      "FORM_DESCRIPTION": "Добавьте вопрос и соответствующий ему ответ в базу знаний и выберите помощника, с которым он должен связаться.",
      "CREATE": {
        "TITLE": "Добавить FAQ",
        "SUCCESS_MESSAGE": "Ответ успешно добавлен.",
@@ -487,59 +487,59 @@
        "ANSWER": {
          "LABEL": "Ответ",
          "PLACEHOLDER": "Введите ответ",
-          "ERROR": "Пожалуйста, введите корректный ответ."
+          "ERROR": "Please provide a valid answer."
        },
        "ASSISTANT": {
-          "LABEL": "Ассистент",
-          "PLACEHOLDER": "Выбрать ассистента",
-          "ERROR": "Выбрать ассистента"
+          "LABEL": "Помощник",
+          "PLACEHOLDER": "Select an assistant",
+          "ERROR": "Please select an assistant."
        }
      },
      "EDIT": {
-        "TITLE": "Обновить FAQ",
-        "SUCCESS_MESSAGE": "FAQ успешно обновлён",
-        "ERROR_MESSAGE": "Произошла ошибка при обновлении FAQ, пожалуйста, попробуйте ещё раз",
-        "APPROVE_SUCCESS_MESSAGE": "FAQ был отмечен как одобренный"
+        "TITLE": "Update the FAQ",
+        "SUCCESS_MESSAGE": "The FAQ has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the FAQ, please try again",
+        "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
      },
      "OPTIONS": {
-        "APPROVE": "Отметить как одобренный",
-        "EDIT_RESPONSE": "FAQ отмечен как одобренный",
-        "DELETE_RESPONSE": "Удалить FAQ"
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
      },
      "EMPTY_STATE": {
-        "TITLE": "FAQ не найдены",
-        "SUBTITLE": "FAQ помогают вашему ассистенту быстро и точно отвечать на вопросы клиентов. Их можно генерировать автоматически из вашего контента или добавлять вручную."
+        "TITLE": "No FAQs Found",
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
      }
    },
    "INBOXES": {
-      "HEADER": "Подключённые источники входящих",
-      "ADD_NEW": "Подключить новый источник входящих",
+      "HEADER": "Connected Inboxes",
+      "ADD_NEW": "Connect a new inbox",
      "OPTIONS": {
        "DISCONNECT": "Отключиться"
      },
      "DELETE": {
-        "TITLE": "Вы уверены, что хотите отключить этот источник входящих?",
+        "TITLE": "Are you sure to disconnect the inbox?",
        "DESCRIPTION": "",
        "CONFIRM": "Да, удалить",
-        "SUCCESS_MESSAGE": "Источник входящих успешно отключён.",
-        "ERROR_MESSAGE": "Произошла ошибка при отключении источника входящих, пожалуйста, попробуйте ещё раз."
+        "SUCCESS_MESSAGE": "The inbox was successfully disconnected.",
+        "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again."
      },
-      "FORM_DESCRIPTION": "Выберите источник входящих для подключения к ассистенту.",
+      "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.",
      "CREATE": {
-        "TITLE": "Подключить источник входящих",
-        "SUCCESS_MESSAGE": "Источник входящих успешно подключён.",
-        "ERROR_MESSAGE": "Произошла ошибка при подключении источника входящих. Пожалуйста, попробуйте ещё раз."
+        "TITLE": "Connect an Inbox",
+        "SUCCESS_MESSAGE": "The inbox was successfully connected.",
+        "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again."
      },
      "FORM": {
        "INBOX": {
          "LABEL": "Электронная почта",
-          "PLACEHOLDER": "Выберите источник входящих для развертывания ассистента.",
-          "ERROR": "Необходимо выбрать источник входящих."
+          "PLACEHOLDER": "Choose the inbox to deploy the assistant.",
+          "ERROR": "An inbox selection is required."
        }
      },
      "EMPTY_STATE": {
-        "TITLE": "Нет подключённых источников входящих",
-        "SUBTITLE": "Подключение источника входящих позволяет ассистенту обрабатывать первые вопросы ваших клиентов до их передачи вам."
+        "TITLE": "No Connected Inboxes",
+        "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you."
      }
    }
  }
@@ -124,7 +124,7 @@
  },
  "AGENT_REPORTS": {
    "HEADER": "Обзор агентов",
-    "DESCRIPTION": "Легко отслеживайте эффективность работы агентов с помощью ключевых метрик, таких как количество бесед, время ответа, время решения проблем и количество решённых случаев. Нажмите на имя агента, чтобы узнать подробности.",
+    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
    "LOADING_CHART": "Загрузка данных графика...",
    "NO_ENOUGH_DATA": "Недостаточно данных для создания отчета, пожалуйста, повторите попытку позже.",
    "DOWNLOAD_AGENT_REPORTS": "Сказать отчёт по агентам",
@@ -259,7 +259,7 @@
  },
  "INBOX_REPORTS": {
    "HEADER": "Обзор входящих",
-    "DESCRIPTION": "Быстро просматривайте эффективность источника входящих с основными метриками — количеством бесед, временем ответа, временем решения проблем и количеством решённых случаев — всё в одном месте. Нажмите на имя источника для получения подробной информации.",
+    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
    "LOADING_CHART": "Загрузка данных графика...",
    "NO_ENOUGH_DATA": "Недостаточно данных для создания отчета, пожалуйста, повторите попытку позже.",
    "DOWNLOAD_INBOX_REPORTS": "Скачать отчет по входящим",
@@ -327,7 +327,7 @@
  },
  "TEAM_REPORTS": {
    "HEADER": "Обзор команды",
-    "DESCRIPTION": "Получите обзор работы вашей команды с основными метриками, такими как количество бесед, время ответа, время решения проблем и количество решённых случаев. Нажмите на имя команды для подробностей.",
+    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
    "LOADING_CHART": "Загрузка данных графика...",
    "NO_ENOUGH_DATA": "Недостаточно данных для создания отчета, пожалуйста, повторите попытку позже.",
    "DOWNLOAD_TEAM_REPORTS": "Скачать отчет по команде",
@@ -546,9 +546,9 @@
    "INBOX": "Электронная почта",
    "AGENT": "Оператор",
    "TEAM": "Команда",
-    "AVG_RESOLUTION_TIME": "Среднее время решения",
-    "AVG_FIRST_RESPONSE_TIME": "Среднее время первого ответа",
-    "AVG_REPLY_TIME": "Среднее время ожидания клиента",
+    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
+    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
+    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
    "RESOLUTION_COUNT": "Количество завершенных",
    "CONVERSATIONS": "Количество диалогов"
  }
@@ -11,8 +11,8 @@
      "CONVERSATIONS": "Диалоги",
      "MESSAGES": "Сообщения"
    },
-    "VIEW_MORE": "Посмотреть больше",
-    "LOAD_MORE": "Загрузить ещё",
+    "VIEW_MORE": "View more",
+    "LOAD_MORE": "Load more",
    "SEARCHING_DATA": "Идёт поиск",
    "LOADING_DATA": "Загрузка",
    "EMPTY_STATE": "Не найдено {item} для запроса '{query}'",
@@ -36,20 +36,20 @@
        }
      },
      "INTERFACE_SECTION": {
-        "TITLE": "Интерфейс",
-        "NOTE": "Настройте внешний вид и оформление вашей панели Chatwoot.",
+        "TITLE": "Interface",
+        "NOTE": "Customize the look and feel of your Chatwoot dashboard.",
        "FONT_SIZE": {
-          "TITLE": "Размер шрифта",
-          "NOTE": "Измените размер текста на всей панели в соответствии с вашими предпочтениями.",
-          "UPDATE_SUCCESS": "Настройки шрифта успешно обновлены",
-          "UPDATE_ERROR": "Произошла ошибка при обновлении настроек шрифта, пожалуйста, попробуйте ещё раз",
+          "TITLE": "Font size",
+          "NOTE": "Adjust the text size across the dashboard based on your preference.",
+          "UPDATE_SUCCESS": "Your font settings have been updated successfully",
+          "UPDATE_ERROR": "There is an error while updating the font settings, please try again",
          "OPTIONS": {
-            "SMALLER": "Меньше",
-            "SMALL": "Маленький",
+            "SMALLER": "Smaller",
+            "SMALL": "Small",
            "DEFAULT": "По умолчанию",
-            "LARGE": "Большой",
-            "LARGER": "Крупнее",
-            "EXTRA_LARGE": "Очень большой"
+            "LARGE": "Large",
+            "LARGER": "Larger",
+            "EXTRA_LARGE": "Extra Large"
          }
        }
      },
@@ -162,7 +162,7 @@
        "REQUEST_PUSH": "Включить push-уведомления",
        "SLA_MISSED_FIRST_RESPONSE": "Отправить push-уведомление, если диалог не соответствует SLA первого ответа",
        "SLA_MISSED_NEXT_RESPONSE": "Отправить push-уведомление, если диалог не успел получить следующий ответ SLA",
-        "SLA_MISSED_RESOLUTION": "Отправить push-уведомление, если диалог не соответствует SLA"
+        "SLA_MISSED_RESOLUTION": "Отправить push-уведомление, если диалог не соответствует уровню разрешения SLA"
      },
      "PROFILE_IMAGE": {
        "LABEL": "Изображение профиля"
@@ -281,9 +281,9 @@
    "SETTINGS": "Настройки",
    "CONTACTS": "Контакты",
    "CAPTAIN": "Капитан",
-    "CAPTAIN_ASSISTANTS": "Ассистенты",
+    "CAPTAIN_ASSISTANTS": "Помощники",
    "CAPTAIN_DOCUMENTS": "Документы",
-    "CAPTAIN_RESPONSES": "FAQ",
+    "CAPTAIN_RESPONSES": "FAQs",
    "HOME": "Главная",
    "AGENTS": "Операторы",
    "AGENT_BOTS": "Боты",
@@ -345,14 +345,14 @@
  },
  "BILLING_SETTINGS": {
    "TITLE": "Платёж",
-    "DESCRIPTION": "Управляйте подпиской здесь, обновите тарифный план и получите больше возможностей для вашей команды.",
+    "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
    "CURRENT_PLAN": {
      "TITLE": "Текущий план",
      "PLAN_NOTE": "На данный момент вы подписаны на ** план{plan}** с **{quantity}** лицензиями",
-      "SEAT_COUNT": "Количество мест",
-      "RENEWS_ON": "Продление"
+      "SEAT_COUNT": "Number of seats",
+      "RENEWS_ON": "Renews on"
    },
-    "VIEW_PRICING": "Посмотреть цены",
+    "VIEW_PRICING": "View Pricing",
    "MANAGE_SUBSCRIPTION": {
      "TITLE": "Управление подпиской",
      "DESCRIPTION": "Просматривайте ваши предыдущие счета, редактируйте платежные реквизиты или отмените подписку.",
@@ -360,11 +360,11 @@
    },
    "CAPTAIN": {
      "TITLE": "Капитан",
-      "DESCRIPTION": "Управляйте использованием и кредитами для Captain AI.",
-      "BUTTON_TXT": "Купить дополнительные кредиты",
+      "DESCRIPTION": "Manage usage and credits for Captain AI.",
+      "BUTTON_TXT": "Buy more credits",
      "DOCUMENTS": "Документы",
-      "RESPONSES": "Ответы",
-      "UPGRADE": "Captain недоступен в бесплатном тарифном плане, обновите его, чтобы получить доступ к ассистентам, copilot и другим функциям."
+      "RESPONSES": "Responses",
+      "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more."
    },
    "CHAT_WITH_US": {
      "TITLE": "Нужна помощь?",
@@ -3,6 +3,7 @@ import { mapGetters } from 'vuex';
 import { defineAsyncComponent } from 'vue';

 import NextSidebar from 'next/sidebar/Sidebar.vue';
+import Sidebar from '../../components/layout/Sidebar.vue';
 import WootKeyShortcutModal from 'dashboard/components/widgets/modal/WootKeyShortcutModal.vue';
 import AddAccountModal from 'dashboard/components/layout/sidebarComponents/AddAccountModal.vue';
 import AccountSelector from 'dashboard/components/layout/sidebarComponents/AccountSelector.vue';
@@ -19,10 +20,6 @@ import { FEATURE_FLAGS } from 'dashboard/featureFlags';
 const CommandBar = defineAsyncComponent(
  () => import('./commands/commandbar.vue')
 );
-
-const Sidebar = defineAsyncComponent(
-  () => import('../../components/layout/Sidebar.vue')
-);
 import { emitter } from 'shared/helpers/mitt';

 export default {
@@ -121,6 +121,8 @@ export default {
        this.isALineChannel ||
        this.isAPIInbox ||
        (this.isAnEmailChannel && !this.inbox.provider) ||
+        this.isAMicrosoftInbox ||
+        this.isAGoogleInbox ||
        this.isAWhatsAppChannel ||
        this.isAWebWidgetInbox
      ) {
@@ -39,14 +39,13 @@ export default {
  },
  mixins: [globalConfigMixin],
  setup() {
-    const { isEditorHotKeyEnabled, updateUISettings } = useUISettings();
+    const { isEditorHotKeyEnabled } = useUISettings();
    const { currentFontSize, updateFontSize } = useFontSize();

    return {
      currentFontSize,
      updateFontSize,
      isEditorHotKeyEnabled,
-      updateUISettings,
    };
  },
  data() {
@@ -79,10 +79,10 @@ class BaseActionCableConnector {
    this.consumer.disconnect();
  }

-  onReceived = ({ event, data, event_timestamp } = {}) => {
+  onReceived = ({ event, data } = {}) => {
    if (this.isAValidEvent(data)) {
      if (this.events[event] && typeof this.events[event] === 'function') {
-        this.events[event](data, event_timestamp);
+        this.events[event](data);
      }
    }
  };
@@ -10,11 +10,11 @@ class ActionCableBroadcastJob < ApplicationJob
    CONVERSATION_STATUS_CHANGED
  ].freeze

-  def perform(members, event_name, data, event_timestamp)
+  def perform(members, event_name, data)
    return if members.blank?

    broadcast_data = prepare_broadcast_data(event_name, data)
-    broadcast_to_members(members, event_name, broadcast_data, event_timestamp)
+    broadcast_to_members(members, event_name, broadcast_data)
  end

  private
@@ -30,17 +30,13 @@ class ActionCableBroadcastJob < ApplicationJob
    conversation.push_event_data.merge(account_id: data[:account_id])
  end

-  # A timestamp is added to the broadcast data, this timestamp is
-  # generated in the main app thread when the job is enqueued.
-  # This is used as a "sequence number" to ensure we ignore out of order events
-  def broadcast_to_members(members, event_name, broadcast_data, event_timestamp)
+  def broadcast_to_members(members, event_name, broadcast_data)
    members.each do |member|
      ActionCable.server.broadcast(
        member,
        {
          event: event_name,
-          data: broadcast_data,
-          event_timestamp: event_timestamp
+          data: broadcast_data
        }
      )
    end
@@ -2,15 +2,8 @@ class Inboxes::FetchImapEmailInboxesJob < ApplicationJob
  queue_as :scheduled_jobs

  def perform
-    email_inboxes = Inbox.where(channel_type: 'Channel::Email')
-    email_inboxes.find_each(batch_size: 100) do |inbox|
-      ::Inboxes::FetchImapEmailsJob.perform_later(inbox.channel) if should_fetch_emails?(inbox)
+    Inbox.where(channel_type: 'Channel::Email').all.find_each(batch_size: 100) do |inbox|
+      ::Inboxes::FetchImapEmailsJob.perform_later(inbox.channel) if inbox.channel.imap_enabled
    end
  end
-
-  private
-
-  def should_fetch_emails?(inbox)
-    inbox.channel.imap_enabled && !inbox.account.suspended?
-  end
 end
@@ -58,8 +58,7 @@ class ActionCableListener < BaseListener
    conversation, account = extract_conversation_and_account(event)
    tokens = user_tokens(account, conversation.inbox.members) + contact_inbox_tokens(conversation.contact_inbox)

-    # Include the original event timestamp to ensure correct ordering on frontend
-    broadcast(account, tokens, CONVERSATION_CREATED, conversation.push_event_data, event.timestamp.to_f)
+    broadcast(account, tokens, CONVERSATION_CREATED, conversation.push_event_data)
  end

  def conversation_read(event)
@@ -73,16 +72,14 @@ class ActionCableListener < BaseListener
    conversation, account = extract_conversation_and_account(event)
    tokens = user_tokens(account, conversation.inbox.members) + contact_inbox_tokens(conversation.contact_inbox)

-    # Include the original event timestamp to ensure correct ordering on frontend
-    broadcast(account, tokens, CONVERSATION_STATUS_CHANGED, conversation.push_event_data, event.timestamp.to_f)
+    broadcast(account, tokens, CONVERSATION_STATUS_CHANGED, conversation.push_event_data)
  end

  def conversation_updated(event)
    conversation, account = extract_conversation_and_account(event)
    tokens = user_tokens(account, conversation.inbox.members) + contact_inbox_tokens(conversation.contact_inbox)

-    # Include the original event timestamp to ensure correct ordering on frontend
-    broadcast(account, tokens, CONVERSATION_UPDATED, conversation.push_event_data, event.timestamp.to_f)
+    broadcast(account, tokens, CONVERSATION_UPDATED, conversation.push_event_data)
  end

  def conversation_typing_on(event)
@@ -121,16 +118,14 @@ class ActionCableListener < BaseListener
    conversation, account = extract_conversation_and_account(event)
    tokens = user_tokens(account, conversation.inbox.members)

-    # Include the original event timestamp to ensure correct ordering on frontend
-    broadcast(account, tokens, ASSIGNEE_CHANGED, conversation.push_event_data, event.timestamp.to_f)
+    broadcast(account, tokens, ASSIGNEE_CHANGED, conversation.push_event_data)
  end

  def team_changed(event)
    conversation, account = extract_conversation_and_account(event)
    tokens = user_tokens(account, conversation.inbox.members)

-    # Include the original event timestamp to ensure correct ordering on frontend
-    broadcast(account, tokens, TEAM_CHANGED, conversation.push_event_data, event.timestamp.to_f)
+    broadcast(account, tokens, TEAM_CHANGED, conversation.push_event_data)
  end

  def conversation_contact_changed(event)
@@ -202,7 +197,7 @@ class ActionCableListener < BaseListener
    contact_inbox.hmac_verified? ? contact.contact_inboxes.where(hmac_verified: true).filter_map(&:pubsub_token) : [contact_inbox.pubsub_token]
  end

-  def broadcast(account, tokens, event_name, data, event_timestamp = nil)
+  def broadcast(account, tokens, event_name, data)
    return if tokens.blank?

    payload = data.merge(account_id: account.id)
@@ -210,6 +205,6 @@ class ActionCableListener < BaseListener
    # Useful in cases like conversation assignment for generating a notification with assigner name.
    payload[:performer] = Current.user&.push_event_data if Current.user.present?

-    ::ActionCableBroadcastJob.perform_later(tokens.uniq, event_name, payload, event_timestamp)
+    ::ActionCableBroadcastJob.perform_later(tokens.uniq, event_name, payload)
  end
 end
@@ -37,7 +37,7 @@ class Channel::Sms < ApplicationRecord
    body = message_body(contact_number, message.content)
    body['media'] = message.attachments.map(&:download_url) if message.attachments.present?

-    send_to_bandwidth(body, message)
+    send_to_bandwidth(body)
  end

  def send_text_message(contact_number, message_content)
@@ -56,7 +56,7 @@ class Channel::Sms < ApplicationRecord
    }
  end

-  def send_to_bandwidth(body, message = nil)
+  def send_to_bandwidth(body)
    response = HTTParty.post(
      "#{api_base_path}/users/#{provider_config['account_id']}/messages",
      basic_auth: bandwidth_auth,
@@ -64,22 +64,7 @@ class Channel::Sms < ApplicationRecord
      body: body.to_json
    )

-    if response.success?
-      response.parsed_response['id']
-    else
-      handle_error(response, message)
-      nil
-    end
-  end
-
-  def handle_error(response, message)
-    Rails.logger.error("[#{account_id}] Error sending SMS: #{response.parsed_response['description']}")
-    return if message.blank?
-
-    # https://dev.bandwidth.com/apis/messaging-apis/messaging/#tag/Messages/operation/createMessage
-    message.external_error = response.parsed_response['description']
-    message.status = :failed
-    message.save!
+    response.success? ? response.parsed_response['id'] : nil
  end

  def bandwidth_auth
@@ -22,12 +22,6 @@
 #  index_custom_attribute_definitions_on_account_id  (account_id)
 #
 class CustomAttributeDefinition < ApplicationRecord
-  STANDARD_ATTRIBUTES = {
-    :conversation => %w[status priority assignee_id inbox_id team_id display_id campaign_id labels browser_language country_code referer created_at
-                        last_activity_at],
-    :contact => %w[name email phone_number identifier country_code city created_at last_activity_at referer blocked]
-  }.freeze
-
  scope :with_attribute_model, ->(attribute_model) { attribute_model.presence && where(attribute_model: attribute_model) }
  validates :attribute_display_name, presence: true

@@ -37,7 +31,6 @@ class CustomAttributeDefinition < ApplicationRecord

  validates :attribute_display_type, presence: true
  validates :attribute_model, presence: true
-  validate :attribute_must_not_conflict, on: :create

  enum attribute_model: { conversation_attribute: 0, contact_attribute: 1 }
  enum attribute_display_type: { text: 0, number: 1, currency: 2, percent: 3, link: 4, date: 5, list: 6, checkbox: 7 }
@@ -55,11 +48,4 @@ class CustomAttributeDefinition < ApplicationRecord
  def update_widget_pre_chat_custom_fields
    ::Inboxes::UpdateWidgetPreChatCustomFieldsJob.perform_later(account, self)
  end
-
-  def attribute_must_not_conflict
-    model_keys = attribute_model.to_sym == :conversation_attribute ? :conversation : :contact
-    return unless attribute_key.in?(STANDARD_ATTRIBUTES[model_keys])
-
-    errors.add(:attribute_key, I18n.t('errors.custom_attribute_definition.key_conflict'))
-  end
 end
@@ -20,30 +20,15 @@ class Facebook::SendOnFacebookService < Base::SendOnChannelService
  end

  def send_message_to_facebook(delivery_params)
-    parsed_result = deliver_message(delivery_params)
-    return if parsed_result.nil?
-
+    result = Facebook::Messenger::Bot.deliver(delivery_params, page_id: channel.page_id)
+    parsed_result = JSON.parse(result)
    if parsed_result['error'].present?
      message.update!(status: :failed, external_error: external_error(parsed_result))
-      Rails.logger.info "Facebook::SendOnFacebookService: Error sending message to Facebook : Page - #{channel.page_id} : #{parsed_result}"
+      Rails.logger.info "Facebook::SendOnFacebookService: Error sending message to Facebook : Page - #{channel.page_id} : #{result}"
    end
-
    message.update!(source_id: parsed_result['message_id']) if parsed_result['message_id'].present?
  end

-  def deliver_message(delivery_params)
-    result = Facebook::Messenger::Bot.deliver(delivery_params, page_id: channel.page_id)
-    JSON.parse(result)
-  rescue JSON::ParserError
-    message.update!(status: :failed, external_error: 'Facebook was unable to process this request')
-    Rails.logger.error "Facebook::SendOnFacebookService: Error parsing JSON response from Facebook : Page - #{channel.page_id} : #{result}"
-    nil
-  rescue Net::OpenTimeout
-    message.update!(status: :failed, external_error: 'Request timed out, please try again later')
-    Rails.logger.error "Facebook::SendOnFacebookService: Timeout error sending message to Facebook : Page - #{channel.page_id}"
-    nil
-  end
-
  def fb_text_message_params
    {
      recipient: { id: contact.get_source_id(inbox.id) },
@@ -1,7 +1,7 @@
 require 'json'

 class FilterService
-  include Filters::FilterHelper
+  include FilterHelper
  include CustomExceptions::CustomFilter

  ATTRIBUTE_MODEL = 'conversation_attribute'.freeze
@@ -43,15 +43,18 @@ class FilterService
  end

  def filter_values(query_hash)
-    attribute_key = query_hash['attribute_key']
-    values = query_hash['values']
+    case query_hash['attribute_key']
+    when 'status'
+      return Conversation.statuses.values if query_hash['values'].include?('all')

-    return conversation_status_values(values) if attribute_key == 'status'
-    return conversation_priority_values(values) if attribute_key == 'priority'
-    return message_type_values(values) if attribute_key == 'message_type'
-    return downcase_array_values(values) if attribute_key == 'content'
-
-    case_insensitive_values(query_hash)
+      query_hash['values'].map { |x| Conversation.statuses[x.to_sym] }
+    when 'message_type'
+      query_hash['values'].map { |x| Message.message_types[x.to_sym] }
+    when 'content'
+      downcase_array_values(query_hash['values'])
+    else
+      case_insensitive_values(query_hash)
+    end
  end

  def downcase_array_values(values)
@@ -70,28 +70,22 @@ class Instagram::SendOnInstagramService < Base::SendOnChannelService
      query: query
    )

-    handle_response(response, message_content)
-  end
-
-  def handle_response(response, message_content)
-    parsed_response = response.parsed_response
-    if response.success? && parsed_response['error'].blank?
-      message.update!(source_id: parsed_response['message_id'])
-
-      parsed_response
-    else
-      external_error = external_error(parsed_response)
-      Rails.logger.error("Instagram response: #{external_error} : #{message_content}")
-      message.update!(status: :failed, external_error: external_error)
-
-      nil
+    if response[:error].present?
+      Rails.logger.error("Instagram response: #{response['error']} : #{message_content}")
+      message.status = :failed
+      message.external_error = external_error(response)
    end
+
+    message.source_id = response['message_id'] if response['message_id'].present?
+    message.save!
+
+    response
  end

  def external_error(response)
    # https://developers.facebook.com/docs/instagram-api/reference/error-codes/
-    error_message = response.dig('error', 'message')
-    error_code = response.dig('error', 'code')
+    error_message = response[:error][:message]
+    error_code = response[:error][:code]

    "#{error_code} - #{error_message}"
  end
@@ -27,33 +27,6 @@ class Whatsapp::Providers::BaseService
    raise 'Overwrite this method in child class'
  end

-  def error_message
-    raise 'Overwrite this method in child class'
-  end
-
-  def process_response(response)
-    parsed_response = response.parsed_response
-    if response.success? && parsed_response['error'].blank?
-      parsed_response['messages'].first['id']
-    else
-      handle_error(response)
-      nil
-    end
-  end
-
-  def handle_error(response)
-    Rails.logger.error response.body
-    return if @message.blank?
-
-    # https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes/#sample-response
-    error_message = error_message(response)
-    return if error_message.blank?
-
-    @message.external_error = error_message
-    @message.status = :failed
-    @message.save!
-  end
-
  def create_buttons(items)
    buttons = []
    items.each do |item|
@@ -1,6 +1,5 @@
 class Whatsapp::Providers::Whatsapp360DialogService < Whatsapp::Providers::BaseService
  def send_message(phone_number, message)
-    @message = message
    if message.attachments.present?
      send_attachment_message(phone_number, message)
    elsif message.content_type == 'input_select'
@@ -79,7 +78,6 @@ class Whatsapp::Providers::Whatsapp360DialogService < Whatsapp::Providers::BaseS
    }
    type_content['caption'] = message.content unless %w[audio sticker].include?(type)
    type_content['filename'] = attachment.file.filename if type == 'document'
-
    response = HTTParty.post(
      "#{api_base_path}/messages",
      headers: api_headers,
@@ -93,9 +91,13 @@ class Whatsapp::Providers::Whatsapp360DialogService < Whatsapp::Providers::BaseS
    process_response(response)
  end

-  def error_message(response)
-    # {"meta": {"success": false, "http_code": 400, "developer_message": "errro-message", "360dialog_trace_id": "someid"}}
-    response.parsed_response.dig('meta', 'developer_message')
+  def process_response(response)
+    if response.success?
+      response['messages'].first['id']
+    else
+      Rails.logger.error response.body
+      nil
+    end
  end

  def template_body_parameters(template_info)
@@ -1,7 +1,5 @@
 class Whatsapp::Providers::WhatsappCloudService < Whatsapp::Providers::BaseService
  def send_message(phone_number, message)
-    @message = message
-
    if message.attachments.present?
      send_attachment_message(phone_number, message)
    elsif message.content_type == 'input_select'
@@ -113,9 +111,13 @@ class Whatsapp::Providers::WhatsappCloudService < Whatsapp::Providers::BaseServi
    process_response(response)
  end

-  def error_message(response)
-    # https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes/#sample-response
-    response.parsed_response&.dig('error', 'message')
+  def process_response(response)
+    if response.success?
+      response['messages'].first['id']
+    else
+      Rails.logger.error response.body
+      nil
+    end
  end

  def template_body_parameters(template_info)
@@ -1,7 +1,3 @@
-json.meta do
-  json.total_count @attachments_count
-end
-
 json.payload @attachments do |attachment|
  json.message_id attachment.push_event_data[:message_id]
  json.thumb_url attachment.push_event_data[:thumb_url]
@@ -1,19 +1,11 @@
 <% content_for(:title) do %>
  Configure Settings - <%= @config.titleize %>
 <% end %>
-
 <header class="main-content__header" role="banner">
  <h1 class="main-content__page-title" id="page-title">
    <%= content_for(:title) %>
  </h1>
 </header>
-
-<style>
-.eye-icon.eye-hide path {
-  d: path('M3 3l18 18M10.5 10.677a2 2 0 002.823 2.823M7.362 7.561C5.68 8.74 4.279 10.42 3 12c1.889 2.991 5.282 6 9 6 1.55 0 3.043-.523 4.395-1.35M12 6c4.008 0 6.701 3.009 9 6a15.66 15.66 0 01-1.078 1.5');
-}
-</style>
-
 <section class="main-content__body">
  <%= form_with url: super_admin_app_config_url(config: @config) , method: :post do |form| %>
    <% @allowed_configs.each do |key| %>
@@ -23,36 +15,18 @@
        </div>
        <div class="-mt-2 field-unit__field ">
          <% if @installation_configs[key]&.dig('type') == 'boolean' %>
-            <%= form.select "app_config[#{key}]",
-              [["True", true], ["False", false]],
+            <%= form.select "app_config[#{key}]", 
+              [["True", true], ["False", false]], 
              { selected: ActiveModel::Type::Boolean.new.cast(@app_config[key]) },
-              class: "mt-2 border border-slate-100 p-1 rounded-md"
+              class: "mt-2 border border-slate-100 p-1 rounded-md" 
            %>
          <% elsif @installation_configs[key]&.dig('type') == 'code' %>
-            <%= form.text_area "app_config[#{key}]",
-                value: @app_config[key],
+            <%= form.text_area "app_config[#{key}]", 
+                value: @app_config[key], 
                rows: 12,
                wrap: 'off',
                class: "mt-2 border font-mono text-xs border-slate-100 p-1 rounded-md overflow-scroll"
            %>
-          <% elsif @installation_configs[key]&.dig('type') == 'secret' %>
-            <div class="relative">
-              <%= form.password_field "app_config[#{key}]",
-                  id: "app_config_#{key}",
-                  value: @app_config[key],
-                  class: "mt-2 border border-slate-100 p-1.5 pr-8 rounded-md w-full"
-              %>
-              <button
-                type="button"
-                class="absolute reset-base !bg-white top-1/2 !outline-0 !text-n-slate-11 -translate-y-1/2 right-2 p-1 hover:!bg-n-slate-5 rounded-sm toggle-password"
-                data-target="app_config_<%= key %>"
-              >
-                <svg class="eye-icon" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round">
-                  <path d="M12 5C5.63636 5 2 12 2 12C2 12 5.63636 19 12 19C18.3636 19 22 12 22 12C22 12 18.3636 5 12 5Z"/>
-                  <path d="M12 15C13.6569 15 15 13.6569 15 12C15 10.3431 13.6569 9 12 9C10.3431 9 9 10.3431 9 12C9 13.6569 10.3431 15 12 15Z"/>
-                </svg>
-              </button>
-            </div>
          <% else %>
            <%= form.text_field "app_config[#{key}]", value: @app_config[key] %>
          <% end %>
@@ -69,26 +43,3 @@
    </div>
  <% end %>
 </section>
-
-<% content_for :javascript do %>
-  <script>
-  document.addEventListener('DOMContentLoaded', () => {
-    document.querySelectorAll('.toggle-password').forEach(button => {
-      button.addEventListener('click', () => {
-        const targetId = button.dataset.target;
-        const input = document.getElementById(targetId);
-        const type = input.type === 'password' ? 'text' : 'password';
-        input.type = type;
-
-        // Toggle icon
-        const svg = button.querySelector('.eye-icon');
-        if (type === 'password') {
-          svg.classList.remove('eye-hide')
-        } else {
-          svg.classList.add('eye-hide')
-        }
-      });
-    });
-  });
-  </script>
-<% end %>
@@ -1,63 +0,0 @@
-<%#
-# Filters
-
-This partial is used on the `index` page to display available filters
-for a collection of resources.
-
-## Local variables:
-
- `page`:
-  An instance of [Administrate::Page::Collection][1].
-  Contains helper methods to help display a table,
-  and knows which attributes should be displayed in the resource's table.
-
-[1]: http://www.rubydoc.info/gems/administrate/Administrate/Page/Collection
-%>
-
-<% 
-  # Get the dashboard class name from the resource name
-  resource_name = page.resource_name.classify
-  dashboard_class_name = "#{resource_name}Dashboard"
-  dashboard_class = dashboard_class_name.constantize
-  
-  # Get the current filter if any
-  current_filter = nil
-  if params[:search] && params[:search].include?(':')
-    current_filter = params[:search].split(':').first
-  end
-%>
-
-<% if dashboard_class.const_defined?(:COLLECTION_FILTERS) && !dashboard_class::COLLECTION_FILTERS.empty? %>
-  <div class="flex items-center bg-gray-100 border-0 rounded-md shadow-none relative w-[260px]">
-    <div class="flex items-center h-10 px-2 w-full">
-      <div class="flex items-center justify-center flex-shrink-0 mr-2 text-gray-500" title="Filter by">
-        <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round">
-          <polygon points="22 3 2 3 10 12.46 10 19 14 21 14 12.46 22 3"></polygon>
-        </svg>
-      </div>
-      <div class="flex-1 h-full min-w-0 relative">
-        <select id="filter-select" class="appearance-none bg-gray-100 border-0 text-gray-700 cursor-pointer text-sm h-full overflow-hidden truncate whitespace-nowrap w-full pr-7 pl-0 py-2 focus:outline-none bg-[url('data:image/svg+xml,%3Csvg xmlns=%27http://www.w3.org/2000/svg%27 width=%2712%27 height=%2712%27 viewBox=%270 0 12 12%27%3E%3Cpath fill=%27%23293f54%27 d=%27M6 9L1 4h10z%27/%3E%3C/svg%3E')] bg-[right_0.25rem_center] bg-no-repeat bg-[length:0.75rem]" onchange="applyFilter(this.value)">
-          <option value="">All records</option>
-          <% dashboard_class::COLLECTION_FILTERS.each do |filter_name, _| %>
-            <option value="<%= filter_name %>" <%= 'selected' if filter_name.to_s == current_filter %>>
-              <%= filter_name.to_s.titleize %>
-            </option>
-          <% end %>
-        </select>
-        <% if current_filter %>
-          <a href="?" class="flex items-center justify-center rounded-full text-gray-500 text-xl font-bold h-[18px] w-[18px] leading-none absolute right-5 top-1/2 -translate-y-1/2 no-underline z-2 hover:text-gray-900" title="Clear filter">×</a>
-        <% end %>
-      </div>
-    </div>
-  </div>
-
-  <script>
-    function applyFilter(filterName) {
-      if (filterName) {
-        window.location.href = "?search=" + encodeURIComponent(filterName) + "%3A";
-      } else {
-        window.location.href = "?";
-      }
-    }
-  </script>
-<% end %> 
@@ -1,24 +0,0 @@
-<form class="search" role="search">
-  <label class="search__label" for="search">
-    <svg class="search__eyeglass-icon" role="img">
-      <title>
-        <%= t("administrate.search.label", resource: resource_name) %>
-      </title>
-      <use xlink:href="#icon-eyeglass" />
-    </svg>
-  </label>
-
-  <input class="search__input"
-         id="search"
-         type="search"
-         name="search"
-         placeholder="<%= t("administrate.search.label", resource: resource_name) %>"
-         value="<%= search_term %>">
-
-  <%= link_to clear_search_params, class: "search__clear-link" do %>
-    <svg class="search__clear-icon" role="img">
-      <title><%= t("administrate.search.clear") %></title>
-      <use xlink:href="#icon-cancel" />
-    </svg>
-  <% end %>
-</form> 
@@ -28,36 +28,27 @@ It renders the `_table` partial to display details about the resources.
 <% end %>

 <header class="main-content__header" role="banner">
-  <div class="flex items-center justify-between w-full">
-    <h1 class="main-content__page-title m-0 mr-6" id="page-title">
-      <%= content_for(:title) %>
-    </h1>
+  <h1 class="main-content__page-title" id="page-title">
+    <%= content_for(:title) %>
+  </h1>

-    <div class="flex items-center">
-      <% if show_search_bar %>
-        <div class="flex items-center">
-          <%= render("filters", page: page) %>
-          <div class="ml-3">
-            <%= render(
-              "search",
-              search_term: search_term,
-              resource_name: display_resource_name(page.resource_name)
-            ) %>
-          </div>
-        </div>
-      <% end %>
+  <% if show_search_bar %>
+    <%= render(
+      "search",
+      search_term: search_term,
+      resource_name: display_resource_name(page.resource_name)
+    ) %>
+  <% end %>

-      <div class="whitespace-nowrap ml-4">
-        <%= link_to(
-          t(
-            "administrate.actions.new_resource",
-            name: page.resource_name.titleize.downcase
-          ),
-          [:new, namespace, page.resource_path.to_sym],
-          class: "button",
-        ) if accessible_action?(new_resource, :new) %>
-      </div>
-    </div>
+  <div>
+    <%= link_to(
+      t(
+        "administrate.actions.new_resource",
+        name: page.resource_name.titleize.downcase
+      ),
+      [:new, namespace, page.resource_path.to_sym],
+      class: "button",
+    ) if accessible_action?(new_resource, :new) %>
  </div>
 </header>

@@ -103,16 +103,13 @@
  display_title: 'Facebook Verify Token'
  description: 'The verify token used for Facebook Messenger Webhook'
  locked: false
-  type: secret
 - name: FB_APP_SECRET
  display_title: 'Facebook App Secret'
  locked: false
-  type: secret
 - name: IG_VERIFY_TOKEN
  display_title: 'Instagram Verify Token'
  description: 'The verify token used for Instagram Webhook'
  locked: false
-  type: secret
 - name: FACEBOOK_API_VERSION
  display_title: 'Facebook API Version'
  description: 'Configure this if you want to use a different Facebook API version. Make sure its prefixed with `v`'
@@ -134,7 +131,6 @@
 - name: AZURE_APP_SECRET
  display_title: 'Azure App Secret'
  locked: false
-  type: secret
 # End of Microsoft Email Channel Config

 # MARK: Captain Config
@@ -142,7 +138,6 @@
  display_title: 'OpenAI API Key'
  description: 'The API key used to authenticate requests to OpenAI services for Captain AI.'
  locked: false
-  type: secret
 - name: CAPTAIN_OPEN_AI_MODEL
  display_title: 'OpenAI Model'
  description: 'The OpenAI model configured for use in Captain AI. Default: gpt-4o-mini'
@@ -151,7 +146,6 @@
  display_title: 'FireCrawl API Key (optional)'
  description: 'The FireCrawl API key for the Captain AI service'
  locked: false
-  type: secret
 - name: CAPTAIN_CLOUD_PLAN_LIMITS
  display_title: 'Captain Cloud Plan Limits'
  description: 'The limits for the Captain AI service for different plans'
@@ -166,13 +160,11 @@
  display_title: 'Inbox Token'
  description: 'The Chatwoot Inbox Token for Contact Support in Cloud'
  locked: false
-  type: secret
 - name: CHATWOOT_INBOX_HMAC_KEY
  value:
  display_title: 'Inbox HMAC Key'
  description: 'The Chatwoot Inbox HMAC Key for Contact Support in Cloud'
  locked: false
-  type: secret
 - name: CHATWOOT_CLOUD_PLANS
  display_title: 'Cloud Plans'
  value:
@@ -188,12 +180,10 @@
  value:
  display_title: 'Analytics Token'
  description: 'The June.so analytics token for Chatwoot cloud'
-  type: secret
 - name: CLEARBIT_API_KEY
  value:
  display_title: 'Clearbit API Key'
  description: 'This API key is used for onboarding the users, to pre-fill account data.'
-  type: secret
 - name: DASHBOARD_SCRIPTS
  value:
  display_title: 'Dashboard Scripts'
@@ -216,14 +206,12 @@
 - name: CHATWOOT_SUPPORT_WEBSITE_TOKEN
  value:
  description: 'The Chatwoot website token, used to identify the Chatwoot inbox and display the "Contact Support" option on the billing page'
-  type: secret
 - name: CHATWOOT_SUPPORT_SCRIPT_URL
  value:
  description: 'The Chatwoot script base URL, to display the "Contact Support" option on the billing page'
 - name: CHATWOOT_SUPPORT_IDENTIFIER_HASH
  value:
  description: 'The Chatwoot identifier hash, to validate the contact in the live chat window.'
-  type: secret
 - name: ACCOUNT_SECURITY_NOTIFICATION_WEBHOOK_URL
  display_title: Webhook URL to post security analysis
  value:
@@ -257,7 +245,6 @@
  display_title: 'Firebase Credentials'
  value:
  locked: false
-  type: secret
  description: 'Contents on your firebase credentials json file'
 ## ------ End of Configs added for FCM v1 notifications ------ ##

@@ -272,5 +259,4 @@
  value:
  locked: false
  description: 'Linear client secret'
-  type: secret
 ## ------ End of Configs added for Linear ------ ##
@@ -68,8 +68,6 @@ am:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ ar:
      invalid_operator: مشغل غير صالح. المشغل المسموح به لـ %{attribute_name} هو [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: قيمة غير صالحة. القيم المقدمة ل %{attribute_name} غير صالحة
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: فترة التبليغ %{since} إلى %{until}
    utc_warning: التقرير الذي تم إنشاؤه في التوقيت العالمي الموحّد
@@ -68,8 +68,6 @@ az:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ bg:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ ca:
      invalid_operator: Operador no vàlid. Els operadors permesos per a %{attribute_name} son [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Valor no vàlid. Els valors proporcionats per a %{attribute_name} no són vàlids
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Període d'informes %{since} a %{until}
    utc_warning: L'informe generat es troba a la zona horària UTC
@@ -68,8 +68,6 @@ cs:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ da:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Rapporteringsperiode %{since} til %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ de:
      invalid_operator: Ungültiger Operator. Die erlaubten Operatoren für %{attribute_name} sind [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Ungültiger Wert. Die Werte für %{attribute_name} sind ungültig
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Berichtszeitraum von %{since} bis %{until}
    utc_warning: Der generierte Bericht ist in UTC-Zeitzone
@@ -68,8 +68,6 @@ el:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Περίοδος αναφοράς %{since} έως %{until}
    utc_warning: The report generated is in UTC timezone
@@ -82,8 +82,6 @@ en:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ es:
      invalid_operator: Operador no válido. Los operadores permitidos para %{attribute_name} son [%{allowed_keys}].
      invalid_query_operator: El operador de consulta debe ser "Y" o "O".
      invalid_value: Valor no válido. Los valores proporcionados para %{attribute_name} no son válidos
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reportando el periodo desde %{since} hasta %{until}
    utc_warning: El informe generado está en zona horaria UTC
@@ -68,8 +68,6 @@ fa:
      invalid_operator: این عملیات مجاز نیست. عملیات های مجاز برای %{attribute_name} شامل %{allowed_keys} می باشد.
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: مقدار معتبر نیست. مقادیر ارائه شده برای %{attribute_name} معتبر نیست
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: زمان گزارش از %{since} تا %{until}
    utc_warning: گزارش تولید شده در منطقه زمانی UTC است
@@ -68,8 +68,6 @@ fi:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Raportointijakso %{since} – %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ fr:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Période de rapport %{since} à %{until}
    utc_warning: Le rapport généré est dans le fuseau horaire UTC
@@ -68,8 +68,6 @@ he:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ hi:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ hr:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ hu:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Jelentési időszak %{since}-tól %{until}-ig
    utc_warning: A generált riport UTC időzónát használ
@@ -68,8 +68,6 @@ hy:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ id:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Periode pelaporan %{since} hingga %{until}
    utc_warning: Laporan yang dihasilkan berada dalam zona waktu UTC
@@ -68,8 +68,6 @@ is:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ it:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Periodo di segnalazione da %{since} a %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ ja:
      invalid_operator: 無効な演算子です。%{attribute_name} に許可されている演算子は [%{allowed_keys}] です。
      invalid_query_operator: クエリ演算子は "AND" または "OR" でなければなりません。
      invalid_value: 無効な値です。%{attribute_name} に提供された値は無効です。
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: レポート期間 %{since} から %{until} まで
    utc_warning: 生成されたレポートはUTCタイムゾーンです
@@ -68,8 +68,6 @@ ka:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ ko:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: 보고 기간 %{since} - %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ lt:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Ataskaitinis laikotarpis nuo %{since} iki %{until}
    utc_warning: Sugeneruota ataskaita yra UTC laiko juostoje
@@ -68,8 +68,6 @@ lv:
      invalid_operator: Nederīgs operators. Atļautie operatori priekš %{attribute_name} ir [%{allowed_keys}].
      invalid_query_operator: Vaicājuma operatoram ir jābūt "UN" vai "VAI".
      invalid_value: Nederīga vērtība. Norādītās vērtības priekš %{attribute_name} nav derīgas
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Ziņošanas periods %{since} līdz %{until}
    utc_warning: Izveidotais pārskats atbilst UTC laika joslai
@@ -68,8 +68,6 @@ ml:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ ms:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ ne:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ nl:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Rapportering van %{since} tot %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@
      invalid_operator: Ugyldig operatør. De tillatte operatørene for %{attribute_name} er [%{allowed_keys}].
      invalid_query_operator: Spørrings-operatør må være enten "AND" eller "OR".
      invalid_value: Ugyldig verdi. Verdiene angitt for %{attribute_name} er ugyldige
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Rapporteringsperiode %{since} til %{until}
    utc_warning: Rapporten generert er i UTC tidssone
@@ -68,8 +68,6 @@ pl:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Okres raportowania od %{since} do %{until}
    utc_warning: Generowany raport jest w strefie czasowej UTC
@@ -68,8 +68,6 @@ pt:
      invalid_operator: Operador inválido. Os operadores permitidos para %{attribute_name} são [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Valor inválido. Os valores fornecidos para %{attribute_name} são inválidos
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Período do relatório de %{since} a %{until}
    utc_warning: O relatório gerado está no fuso horário UTC
@@ -68,8 +68,6 @@ pt_BR:
      invalid_operator: Operador inválido. Os operadores permitidos para %{attribute_name} são [%{allowed_keys}].
      invalid_query_operator: Operador de consulta deve ser "E" ou "OU".
      invalid_value: Valor inválido. Os valores fornecidos para %{attribute_name} são inválidos
-    custom_attribute_definition:
-      key_conflict: A chave fornecida não é permitida pois pode entrar em conflito com os atributos padrão.
  reports:
    period: Reportando o período %{since} a %{until}
    utc_warning: O relatório gerado está em fuso horário UTC
@@ -135,7 +133,7 @@ pt_BR:
    messages:
      instagram_story_content: '%{story_sender} mencionou você na conversa: '
      instagram_deleted_story_content: Este Story não está mais disponível.
-      deleted: Esta mensagem foi excluída
+      deleted: Esta mensagem foi apagada
      delivery_status:
        error_code: 'Código de erro: %{error_code}'
    activity:
@@ -68,8 +68,6 @@ ro:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Perioada de raportare %{since}-%{until}
    utc_warning: Raportul generat este în fusul orar UTC
@@ -68,8 +68,6 @@ ru:
      invalid_operator: Неверный оператор. Допустимыми операторами для %{attribute_name} являются [%{allowed_keys}].
      invalid_query_operator: Оператор запроса должен быть "AND" или "OR".
      invalid_value: Недопустимое значение. Значения, предоставленные для %{attribute_name} являются недопустимыми
-    custom_attribute_definition:
-      key_conflict: Предоставленный ключ не разрешён, так как он может конфликтовать со стандартными атрибутами.
  reports:
    period: Отчётный период с %{since} по %{until}
    utc_warning: Отчёт создан в часовом поясе UTC
@@ -167,7 +165,7 @@ ru:
        removed: '%{user_name} удалил политику SLA %{sla_name}'
      muted: '%{user_name} заглушил(а) этот разговор'
      unmuted: '%{user_name} включил(а) уведомления для разговора'
-      auto_resolution_message: 'Разговор закрывается, поскольку он был неактивен в течение длительного времени. Пожалуйста, начните новый разговор, если потребуется дополнительная помощь.'
+      auto_resolution_message: 'Resolving the conversation as it has been inactive for a while. Please start a new conversation if you need further assistance.'
    templates:
      greeting_message_body: '%{account_name} как правило отвечает в течении несколько часов.'
      ways_to_reach_you_message_body: 'Оставьте ваш email для связи'
@@ -218,8 +216,8 @@ ru:
      name: 'Linear'
      description: 'Создавайте или прикрепляйте уже существующие задачи в Linear непосредственно из окна диалога для более упорядоченного и эффективного процесса отслеживания проблем.'
  captain:
-    copilot_error: 'Пожалуйста, подключите ассистента к этому источнику входящих для использования Copilot'
-    copilot_limit: 'У вас закончились кредиты для Copilot. Вы можете купить дополнительные кредиты в разделе биллинга.'
+    copilot_error: 'Please connect an assistant to this inbox to use Copilot'
+    copilot_limit: 'You are out of Copilot credits. You can buy more credits from the billing section.'
  public_portal:
    search:
      search_placeholder: Поиск статьи по названию или содержанию...
@@ -68,8 +68,6 @@ sh:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ sk:
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
@@ -68,8 +68,6 @@ sl:
      invalid_operator: Neveljaven operater. Dovoljeni operaterji za %{attribute_name} so [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Neveljavna vrednost. Podane vrednosti za %{attribute_name} so neveljavne
-    custom_attribute_definition:
-      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Obdobje poročanja %{since} do %{until}
    utc_warning: Ustvarjeno poročilo je v časovnem pasu UTC
--- a/Show More
+++ b/Show More