fix(billing): stub payment method list in topup spec and trim comments

This reverts commit 3bbaacac40.

.circleci/config.yml

@@ -77,8 +77,7 @@ jobs:
 
       - node/install:
           node-version: '24.13'
-      - node/install-pnpm:
-          version: '10.2.0'
+      - node/install-pnpm
       - node/install-packages:
           pkg-manager: pnpm
           override-ci-command: pnpm i
@@ -119,8 +118,7 @@ jobs:
       - checkout
       - node/install:
           node-version: '24.13'
-      - node/install-pnpm:
-          version: '10.2.0'
+      - node/install-pnpm
       - node/install-packages:
           pkg-manager: pnpm
           override-ci-command: pnpm i
@@ -146,13 +144,12 @@ jobs:
   # Backend tests with parallelization
   backend-tests:
     <<: *defaults
-    parallelism: 18
+    parallelism: 20
     steps:
       - checkout
       - node/install:
           node-version: '24.13'
-      - node/install-pnpm:
-          version: '10.2.0'
+      - node/install-pnpm
       - node/install-packages:
           pkg-manager: pnpm
           override-ci-command: pnpm i

.env.example

@@ -272,9 +272,9 @@ AZURE_APP_SECRET=
 # ENABLE_SIDEKIQ_DEQUEUE_LOGGER=false
 
 
-# AI powered features (Captain)
-# The OpenAI API key and endpoint for Captain are not configured via .env.
-# Set them at Super Admin > App Configs > Captain (CAPTAIN_OPEN_AI_API_KEY, CAPTAIN_OPEN_AI_ENDPOINT).
+# AI powered features
+## OpenAI key
+# OPENAI_API_KEY=
 
 # Housekeeping/Performance related configurations
 # Set to true if you want to remove stale contact inboxes

AGENTS.md

@@ -43,18 +43,13 @@
 
 ## General Guidelines
 
-- Prefer the smallest production-ready change that solves the current problem.
-- Build for the expected production path first. Do not add speculative guards, fallbacks, retries, or edge-case handling unless the caller can actually hit that case or production has proven it necessary.
-- When an impossible or misconfigured state would indicate a setup/deployment bug, let it fail loudly instead of silently skipping behavior.
-- For locked/internal configs that must exist in production, prefer direct reads (`find`, `find_by!`, required hash keys) over silent fallbacks.
-- Do not add validation or response checks unless the code uses the result or the check changes behavior meaningfully.
-- Prefer existing repo dependencies/client libraries over hand-rolled protocol code for auth, signing, parsing, or API plumbing.
-- Avoid one-use private helpers unless they hide real complexity or make the main flow meaningfully easier to read.
+- MVP focus: Least code change, happy-path only
+- No unnecessary defensive programming
+- Ship the happy path first: limit guards/fallbacks to what production has proven necessary, then iterate
 - Prefer minimal, readable code over elaborate abstractions; clarity beats cleverness
 - Break down complex tasks into small, testable units
 - Iterate after confirmation
 - Avoid writing specs unless explicitly asked
-- In specs, avoid custom helper methods for setup/data. Prefer `let` values and direct per-example setup; only add a helper when it removes meaningful repeated complexity.
 - Remove dead/unreachable/unused code
 - Don’t write multiple versions or backups for the same logic — pick the best approach and implement it
 - Prefer `with_modified_env` (from spec helpers) over stubbing `ENV` directly in specs
@@ -85,8 +80,8 @@
 ## Project-Specific
 
 - **Translations**:
-  - For product and source-string changes, only update `en.yml` and `en.json`; other languages are handled through Crowdin and the community
-  - Crowdin-generated translation sync PRs may update non-English locale files; do not flag those changes solely for modifying translated locale files
+  - Only update `en.yml` and `en.json`
+  - Other languages are handled by the community
   - Backend i18n → `en.yml`, Frontend i18n → `en.json`
 - **Frontend**:
   - Use `components-next/` for message bubbles (the rest is being deprecated)

Gemfile

@@ -195,7 +195,7 @@ gem 'reverse_markdown'
 
 gem 'iso-639'
 gem 'ruby-openai'
-gem 'ai-agents', '>= 0.12.0'
+gem 'ai-agents', '>= 0.10.0'
 
 # TODO: Move this gem as a dependency of ai-agents
 gem 'ruby_llm', '>= 1.14.1'

Gemfile.lock

@@ -126,7 +126,7 @@ GEM
       jbuilder (~> 2)
       rails (>= 4.2, < 7.2)
       selectize-rails (~> 0.6)
-    ai-agents (0.12.0)
+    ai-agents (0.10.0)
       ruby_llm (~> 1.14)
     annotaterb (4.20.0)
       activerecord (>= 6.0.0)
@@ -170,7 +170,7 @@ GEM
     base64 (0.3.0)
     bcrypt (3.1.22)
     benchmark (0.4.1)
-    bigdecimal (4.1.2)
+    bigdecimal (3.3.1)
     bindex (0.8.1)
     bootsnap (1.16.0)
       msgpack (~> 1.2)
@@ -193,12 +193,12 @@ GEM
     climate_control (1.2.0)
     coderay (1.1.3)
     commonmarker (0.23.10)
-    concurrent-ruby (1.3.7)
+    concurrent-ruby (1.3.5)
     connection_pool (2.5.5)
     crack (1.0.0)
       bigdecimal
       rexml
-    crass (1.0.7)
+    crass (1.0.6)
     cronex (0.15.0)
       tzinfo
       unicode (>= 0.4.4.5)
@@ -211,14 +211,13 @@ GEM
       activerecord (>= 5.a)
       database_cleaner-core (~> 2.0.0)
     database_cleaner-core (2.0.1)
-    datadog (2.38.0)
-      cgi
-      datadog-ruby_core_source (~> 3.5, >= 3.5.3)
-      libdatadog (~> 36.0.0.1.0)
-      libddwaf (~> 1.30.0.0.0)
+    datadog (2.19.0)
+      datadog-ruby_core_source (~> 3.4, >= 3.4.1)
+      libdatadog (~> 18.1.0.1.0)
+      libddwaf (~> 1.24.1.0.3)
       logger
       msgpack
-    datadog-ruby_core_source (3.5.3)
+    datadog-ruby_core_source (3.4.1)
     date (3.5.1)
     debug (1.8.0)
       irb (>= 1.5.0)
@@ -275,8 +274,8 @@ GEM
       dry-logic (~> 1.5)
       dry-types (~> 1.8)
       zeitwerk (~> 2.6)
-    dry-types (1.9.1)
-      bigdecimal (>= 3.0)
+    dry-types (1.8.3)
+      bigdecimal (~> 3.0)
       concurrent-ruby (~> 1.0)
       dry-core (~> 1.0)
       dry-inflector (~> 1.0)
@@ -305,7 +304,7 @@ GEM
       railties (>= 5.0.0)
     faker (3.2.0)
       i18n (>= 1.8.11, < 2)
-    faraday (2.14.3)
+    faraday (2.14.2)
       faraday-net_http (>= 2.0, < 3.5)
       json
       logger
@@ -475,7 +474,7 @@ GEM
       rails-dom-testing (>= 1, < 3)
       railties (>= 4.2.0)
       thor (>= 0.14, < 2.0)
-    json (2.19.9)
+    json (2.19.8)
     json_refs (0.1.8)
       hana
     json_schemer (0.2.24)
@@ -523,16 +522,15 @@ GEM
       logger (~> 1.6)
     letter_opener (1.10.0)
       launchy (>= 2.2, < 4)
-    libdatadog (36.0.0.1.0)
-    libdatadog (36.0.0.1.0-arm64-darwin)
-    libdatadog (36.0.0.1.0-x86_64-linux)
-    libddwaf (1.30.0.0.2)
+    libdatadog (18.1.0.1.0)
+    libdatadog (18.1.0.1.0-x86_64-linux)
+    libddwaf (1.24.1.0.3)
       ffi (~> 1.0)
-    libddwaf (1.30.0.0.2-arm64-darwin)
+    libddwaf (1.24.1.0.3-arm64-darwin)
       ffi (~> 1.0)
-    libddwaf (1.30.0.0.2-x86_64-darwin)
+    libddwaf (1.24.1.0.3-x86_64-darwin)
       ffi (~> 1.0)
-    libddwaf (1.30.0.0.2-x86_64-linux)
+    libddwaf (1.24.1.0.3-x86_64-linux)
       ffi (~> 1.0)
     line-bot-api (1.28.0)
     lint_roller (1.1.0)
@@ -549,7 +547,7 @@ GEM
       activesupport (>= 4)
       railties (>= 4)
       request_store (~> 1.0)
-    loofah (2.25.2)
+    loofah (2.23.1)
       crass (~> 1.0.2)
       nokogiri (>= 1.12.0)
     mail (2.8.1)
@@ -572,7 +570,7 @@ GEM
     minitest (5.25.5)
     mock_redis (0.36.0)
       ruby2_keywords
-    msgpack (1.8.3)
+    msgpack (1.8.0)
     multi_json (1.15.0)
     multi_xml (0.9.1)
       bigdecimal (>= 3.1, < 5)
@@ -600,14 +598,14 @@ GEM
     newrelic_rpm (9.6.0)
       base64
     nio4r (2.7.5)
-    nokogiri (1.19.4)
+    nokogiri (1.19.3)
       mini_portile2 (~> 2.8.2)
       racc (~> 1.4)
-    nokogiri (1.19.4-arm64-darwin)
+    nokogiri (1.19.3-arm64-darwin)
       racc (~> 1.4)
-    nokogiri (1.19.4-x86_64-darwin)
+    nokogiri (1.19.3-x86_64-darwin)
       racc (~> 1.4)
-    nokogiri (1.19.4-x86_64-linux-gnu)
+    nokogiri (1.19.3-x86_64-linux-gnu)
       racc (~> 1.4)
     oauth (1.1.6)
       auth-sanitizer (~> 0.2, >= 0.2.1)
@@ -629,7 +627,7 @@ GEM
       rack (>= 1.2, < 4)
       snaky_hash (~> 2.0, >= 2.0.5)
       version_gem (~> 1.1, >= 1.1.11)
-    oj (3.17.3)
+    oj (3.16.10)
       bigdecimal (>= 3.0)
       ostruct (>= 0.2)
     omniauth (2.1.4)
@@ -676,7 +674,7 @@ GEM
       opentelemetry-api (~> 1.0)
     orm_adapter (0.5.0)
     os (1.1.4)
-    ostruct (0.6.3)
+    ostruct (0.6.1)
     parallel (1.27.0)
     parser (3.3.8.0)
       ast (~> 2.4.1)
@@ -742,8 +740,8 @@ GEM
       activesupport (>= 5.0.0)
       minitest
       nokogiri (>= 1.6)
-    rails-html-sanitizer (1.7.1)
-      loofah (~> 2.25, >= 2.25.2)
+    rails-html-sanitizer (1.6.1)
+      loofah (~> 2.21)
       nokogiri (>= 1.15.7, != 1.16.7, != 1.16.6, != 1.16.5, != 1.16.4, != 1.16.3, != 1.16.2, != 1.16.1, != 1.16.0.rc1, != 1.16.0)
     rails-i18n (7.0.10)
       i18n (>= 0.7, < 2)
@@ -1032,7 +1030,7 @@ GEM
       addressable (>= 2.8.0)
       crack (>= 0.3.2)
       hashdiff (>= 0.4.0, < 2.0.0)
-    websocket-driver (0.8.2)
+    websocket-driver (0.7.7)
       base64
       websocket-extensions (>= 0.1.0)
     websocket-extensions (0.1.5)
@@ -1060,7 +1058,7 @@ DEPENDENCIES
   administrate (>= 0.20.1)
   administrate-field-active_storage (>= 1.0.3)
   administrate-field-belongs_to_search (>= 0.9.0)
-  ai-agents (>= 0.12.0)
+  ai-agents (>= 0.10.0)
   annotaterb
   attr_extras
   audited (~> 5.4, >= 5.4.1)

LICENSE

@@ -1,4 +1,4 @@
-Copyright (c) 2017-2026 Chatwoot Inc.
+Copyright (c) 2017-2024 Chatwoot Inc.
 
 Portions of this software are licensed as follows:
 

VERSION_CW

@@ -1 +1 @@
-4.16.1
+4.14.2

app/builders/agent_builder.rb

@@ -2,14 +2,6 @@
 # It initializes with necessary attributes and provides a perform method
 # to create a user and account user in a transaction.
 class AgentBuilder
-  LIMIT_EXCEEDED_MESSAGE = 'Account limit exceeded. Please purchase more licenses'.freeze
-
-  class LimitExceededError < StandardError
-    def initialize
-      super(AgentBuilder::LIMIT_EXCEEDED_MESSAGE)
-    end
-  end
-
   # Initializes an AgentBuilder with necessary attributes.
   # @param email [String] the email of the user.
   # @param name [String] the name of the user.
@@ -22,23 +14,15 @@ class AgentBuilder
   # Creates a user and account user in a transaction.
   # @return [User] the created user.
   def perform
-    account.with_lock do
-      raise LimitExceededError unless can_add_agent?
-
-      ActiveRecord::Base.transaction do
-        @user = find_or_create_user
-        create_account_user
-      end
+    ActiveRecord::Base.transaction do
+      @user = find_or_create_user
+      create_account_user
     end
     @user
   end
 
   private
 
-  def can_add_agent?
-    account.usage_limits[:agents] > account.account_users.count
-  end
-
   # Finds a user by email or creates a new one with a temporary password.
   # @return [User] the found or created user.
   def find_or_create_user

app/builders/messages/facebook/message_builder.rb

@@ -91,17 +91,15 @@ class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
 
   def fallback_params(attachment)
     {
-      fallback_title: attachment['title'] || attachment.dig('payload', 'title'),
+      fallback_title: attachment['title'],
       external_url: attachment['url'] || attachment.dig('payload', 'url')
     }
   end
 
   # Facebook shared posts point to page URLs, not downloadable media URLs.
-  # Both `share` and `post` attachment types carry a page URL rather than a media file,
-  # so map them to `fallback` (which keeps the title/link without attempting a download).
   # Keep this Facebook-only so Messenger/Instagram share attachments still use the parent media handling.
   def normalize_file_type(type)
-    return :fallback if [:share, :post].include?(type.to_sym)
+    return :fallback if type.to_sym == :share
 
     super
   end

app/builders/messages/messenger/message_builder.rb

@@ -6,11 +6,6 @@ class Messages::Messenger::MessageBuilder
     return if unsupported_file_type?(attachment['type'])
 
     params = attachment_params(attachment)
-    # During Meta's sticker webhook transition, a sticker message carries both an `image`
-    # and a `sticker` attachment pointing to the same URL. Skip the redundant sticker so it
-    # isn't attached twice, while still storing legitimate duplicate attachments of other types.
-    return if duplicate_sticker?(attachment, params[:external_url])
-
     attachment_obj = @message.attachments.new(params.except(:remote_file_url))
     attachment_obj.save!
     if facebook_reel?(attachment)
@@ -18,14 +13,10 @@ class Messages::Messenger::MessageBuilder
     elsif params[:remote_file_url]
       attach_file(attachment_obj, params[:remote_file_url])
     end
-    fetch_attachment_links(attachment_obj)
-    update_attachment_file_type(attachment_obj)
-  end
-
-  def fetch_attachment_links(attachment_obj)
     fetch_story_link(attachment_obj) if attachment_obj.file_type == 'story_mention'
     fetch_ig_story_link(attachment_obj) if attachment_obj.file_type == 'ig_story'
     fetch_ig_post_link(attachment_obj) if attachment_obj.file_type == 'ig_post'
+    update_attachment_file_type(attachment_obj)
   end
 
   def attach_file(attachment, file_url)
@@ -120,20 +111,13 @@ class Messages::Messenger::MessageBuilder
 
   # Facebook may send attachment types that don't directly match our file_type enum.
   # Map known aliases to their canonical enum values.
-  FACEBOOK_FILE_TYPE_MAP = { reel: :ig_reel, sticker: :image }.freeze
+  FACEBOOK_FILE_TYPE_MAP = { reel: :ig_reel }.freeze
 
   def normalize_file_type(type)
     sym = type.to_sym
     FACEBOOK_FILE_TYPE_MAP.fetch(sym, sym)
   end
 
-  def duplicate_sticker?(attachment, url)
-    return false unless attachment['type'].to_sym == :sticker
-    return false if url.blank?
-
-    @message.attachments.any? { |existing| existing.external_url == url }
-  end
-
   # Facebook sends reel URLs as webpage links (facebook.com/reel/...) rather than
   # direct video URLs. Downloading these yields HTML, not video content.
   def facebook_reel?(attachment)

app/builders/v2/reports/drilldown_builder.rb

@@ -1,213 +0,0 @@
-class V2::Reports::DrilldownBuilder
-  include DateRangeHelper
-  include TimezoneHelper
-
-  DEFAULT_GROUP_BY = 'day'.freeze
-  DEFAULT_PAGE = 1
-  DEFAULT_PER_PAGE = 25
-  MAX_PER_PAGE = 100
-  SUPPORTED_GROUP_BY = %w[hour day week month year].freeze
-  SUPPORTED_DIMENSION_TYPES = %w[account inbox agent label team].freeze
-  MESSAGE_METRICS = {
-    'incoming_messages_count' => :incoming,
-    'outgoing_messages_count' => :outgoing
-  }.freeze
-  MESSAGE_EVENT_METRICS = %w[avg_first_response_time reply_time].freeze
-
-  pattr_initialize :account, :params
-
-  def self.supported_dimension_type?(type) = SUPPORTED_DIMENSION_TYPES.include?((type.presence || 'account').to_s)
-
-  def build
-    records = paginated_records.to_a
-    { meta: meta, payload: records.map { |record| record_serializer(records).serialize(record) } }
-  end
-
-  private
-
-  def meta
-    {
-      metric: metric,
-      record_type: record_type,
-      bucket: {
-        since: bucket_range.begin.to_i,
-        until: bucket_range.end.to_i
-      },
-      current_page: current_page,
-      per_page: per_page,
-      total_count: paginated_records.total_count,
-      conversation_count: conversation_count
-    }
-  end
-
-  def conversation_count
-    return paginated_records.total_count if conversation_metric?
-
-    drilldown_scope.except(:includes).reorder(nil).distinct.count(:conversation_id)
-  end
-
-  def paginated_records
-    @paginated_records ||= drilldown_scope.page(current_page).per(per_page)
-  end
-
-  def drilldown_scope
-    if message_metric?
-      message_scope
-    elsif conversation_metric?
-      conversation_scope
-    else
-      reporting_event_scope
-    end
-  end
-
-  def message_scope
-    scope.messages
-         .where(account_id: account.id, created_at: bucket_range)
-         .public_send(MESSAGE_METRICS.fetch(metric))
-         .includes(:sender, conversation: [:assignee, :contact, :inbox])
-         .reorder(created_at: :desc)
-  end
-
-  def conversation_scope
-    scope.conversations
-         .where(account_id: account.id, created_at: bucket_range)
-         .includes(:assignee, :contact, :inbox)
-         .order(created_at: :desc)
-  end
-
-  def reporting_event_scope
-    events = scope.reporting_events
-                  .where(account_id: account.id, name: raw_event_name, created_at: bucket_range)
-                  .includes(:user, :inbox, conversation: [:assignee, :contact, :inbox])
-                  .order(created_at: :desc)
-
-    if raw_count_strategy == :exclude_bot_handoffs
-      events = events.where.not(conversation_id: bot_handoff_conversation_ids_subquery)
-    elsif raw_count_strategy == :distinct_conversation
-      events = events.where(id: distinct_conversation_event_ids(events))
-    end
-
-    events
-  end
-
-  def bot_handoff_conversation_ids_subquery
-    scope.reporting_events
-         .where(account_id: account.id, name: :conversation_bot_handoff, created_at: range)
-         .where.not(conversation_id: nil)
-         .select(:conversation_id)
-  end
-
-  def distinct_conversation_event_ids(events)
-    events.reorder(nil)
-          .where.not(conversation_id: nil)
-          .select('MAX(reporting_events.id)')
-          .group(:conversation_id)
-  end
-
-  def record_serializer(records)
-    @record_serializer ||= V2::Reports::DrilldownRecordSerializer.new(
-      account,
-      metric,
-      use_business_hours?,
-      records
-    )
-  end
-
-  def bucket_range
-    @bucket_range ||= begin
-      bucket_start = Time.zone.at(params[:bucket_timestamp].to_i).in_time_zone(timezone)
-      bucket_end = bucket_end_for(bucket_start)
-      requested_start = Time.zone.at(params[:since].to_i)
-      requested_end = Time.zone.at(params[:until].to_i)
-
-      [bucket_start, requested_start].max...[bucket_end, requested_end].min
-    end
-  end
-
-  def bucket_end_for(bucket_start)
-    {
-      'hour' => bucket_start + 1.hour,
-      'day' => bucket_start + 1.day,
-      'week' => bucket_start + 1.week,
-      'month' => bucket_start + 1.month,
-      'year' => bucket_start + 1.year
-    }.fetch(group_by)
-  end
-
-  def scope
-    case dimension_type
-    when 'account' then account
-    when 'inbox' then inbox
-    when 'agent' then user
-    when 'label' then label
-    when 'team' then team
-    else
-      raise ArgumentError, "Unsupported drilldown dimension type: #{dimension_type}"
-    end
-  end
-
-  def inbox = @inbox ||= account.inboxes.find(params[:id])
-
-  def user = @user ||= account.users.find(params[:id])
-
-  def label = @label ||= account.labels.find(params[:id])
-
-  def team = @team ||= account.teams.find(params[:id])
-
-  def metric
-    params[:metric].to_s
-  end
-
-  def report_metric
-    @report_metric ||= Reports::ReportMetricRegistry.fetch(metric)
-  end
-
-  def raw_event_name
-    report_metric&.raw_event_name
-  end
-
-  def raw_count_strategy
-    report_metric&.raw_count_strategy
-  end
-
-  def record_type
-    return 'message' if message_metric? || MESSAGE_EVENT_METRICS.include?(metric)
-
-    'conversation'
-  end
-
-  def message_metric?
-    MESSAGE_METRICS.key?(metric)
-  end
-
-  def conversation_metric?
-    metric == 'conversations_count'
-  end
-
-  def dimension_type
-    (params[:type].presence || 'account').to_s
-  end
-
-  def group_by
-    @group_by ||= SUPPORTED_GROUP_BY.include?(params[:group_by].to_s) ? params[:group_by].to_s : DEFAULT_GROUP_BY
-  end
-
-  def timezone
-    @timezone ||= timezone_name_from_offset(params[:timezone_offset])
-  end
-
-  def current_page
-    [params[:page].to_i, DEFAULT_PAGE].max
-  end
-
-  def per_page
-    requested_per_page = params[:per_page].to_i
-    requested_per_page = DEFAULT_PER_PAGE if requested_per_page <= 0
-
-    [requested_per_page, MAX_PER_PAGE].min
-  end
-
-  def use_business_hours?
-    ActiveModel::Type::Boolean.new.cast(params[:business_hours])
-  end
-end

app/builders/v2/reports/drilldown_record_serializer.rb

@@ -1,199 +0,0 @@
-class V2::Reports::DrilldownRecordSerializer
-  MESSAGE_EVENT_METRICS = %w[avg_first_response_time reply_time].freeze
-
-  attr_reader :account, :metric, :use_business_hours, :records
-
-  def initialize(account, metric, use_business_hours, records = [])
-    @account = account
-    @metric = metric
-    @use_business_hours = use_business_hours
-    @records = records
-  end
-
-  def serialize(record)
-    return serialize_message(record) if record.is_a?(Message)
-    return serialize_conversation_event(record) if record.is_a?(ReportingEvent)
-
-    serialize_conversation(record)
-  end
-
-  private
-
-  def serialize_message(message, metric_value: nil, occurred_at: nil)
-    {
-      record_type: 'message',
-      conversation: conversation_attributes(message.conversation),
-      message: message_attributes(message),
-      metric_value: metric_value,
-      occurred_at: (occurred_at || message.created_at).to_i
-    }
-  end
-
-  def serialize_conversation_event(event)
-    inferred_message = inferred_message_for(event)
-    if inferred_message.present?
-      return serialize_message(
-        inferred_message,
-        metric_value: event_metric_value(event),
-        occurred_at: event_timestamp(event)
-      )
-    end
-
-    serialize_conversation(
-      event.conversation,
-      metric_value: event_metric_value(event),
-      occurred_at: event_timestamp(event),
-      event_name: event.name
-    )
-  end
-
-  def serialize_conversation(conversation, metric_value: nil, occurred_at: nil, event_name: nil)
-    serialized_record = {
-      record_type: 'conversation',
-      conversation: conversation_attributes(conversation),
-      message: nil,
-      metric_value: metric_value,
-      occurred_at: (occurred_at || conversation&.created_at)&.to_i
-    }
-    serialized_record[:event_name] = event_name if event_name.present?
-    serialized_record
-  end
-
-  def conversation_attributes(conversation)
-    return {} if conversation.blank?
-
-    {
-      id: conversation.id,
-      display_id: conversation.display_id,
-      contact_id: conversation.contact_id,
-      contact_name: conversation.contact&.name,
-      inbox_id: conversation.inbox_id,
-      inbox_name: conversation.inbox&.name,
-      assignee_id: conversation.assignee_id,
-      assignee_name: conversation.assignee&.name,
-      status: conversation.status,
-      created_at: conversation.created_at.to_i,
-      last_activity_at: conversation.last_activity_at.to_i,
-      last_message: last_message_attributes(conversation)
-    }
-  end
-
-  def message_attributes(message)
-    {
-      id: message.id,
-      content: message.content,
-      message_type: message.message_type,
-      sender_name: message.sender&.try(:name),
-      created_at: message.created_at.to_i
-    }
-  end
-
-  def last_message_attributes(conversation)
-    message = latest_messages_by_conversation_id[conversation.id]
-    return if message.blank?
-
-    message_attributes(message)
-  end
-
-  def inferred_message_for(event)
-    return unless MESSAGE_EVENT_METRICS.include?(metric)
-    return if event.conversation.blank? || event.event_end_time.blank?
-
-    inferred_messages_by_event_id[event.id]
-  end
-
-  def first_response_event_with_user?(event)
-    metric == 'avg_first_response_time' && event.user_id.present?
-  end
-
-  def message_inference_range(event)
-    (event.event_end_time - 1.second)..(event.event_end_time + 1.second)
-  end
-
-  def event_metric_value(event)
-    use_business_hours ? event.value_in_business_hours : event.value
-  end
-
-  def event_timestamp(event)
-    event.event_end_time || event.created_at
-  end
-
-  def latest_messages_by_conversation_id
-    @latest_messages_by_conversation_id ||= if conversation_ids.blank?
-                                              {}
-                                            else
-                                              latest_messages.index_by(&:conversation_id)
-                                            end
-  end
-
-  def latest_messages
-    Message
-      .where(account_id: account.id, conversation_id: conversation_ids)
-      .where.not(message_type: :activity)
-      .select('DISTINCT ON (messages.conversation_id) messages.*')
-      .reorder(Arel.sql('messages.conversation_id, messages.created_at DESC, messages.id DESC'))
-      .includes(:sender)
-  end
-
-  def inferred_messages_by_event_id
-    @inferred_messages_by_event_id ||= inference_events.each_with_object({}) do |event, messages_by_event_id|
-      messages_by_event_id[event.id] = inferred_message_candidates.find do |message|
-        message_matches_event?(message, event)
-      end
-    end
-  end
-
-  def inferred_message_candidates
-    @inferred_message_candidates ||= if inference_events.blank?
-                                       []
-                                     else
-                                       inferred_messages.to_a
-                                     end
-  end
-
-  def inferred_messages
-    Message
-      .where(account_id: account.id, conversation_id: inference_events.map(&:conversation_id).uniq)
-      .where(created_at: inference_time_range)
-      .where(message_type: %i[outgoing template])
-      .includes(:sender)
-      .reorder(created_at: :desc, id: :desc)
-  end
-
-  def message_matches_event?(message, event)
-    message.conversation_id == event.conversation_id &&
-      message.created_at.between?(
-        message_inference_range(event).begin,
-        message_inference_range(event).end
-      ) &&
-      message_sender_matches_event?(message, event)
-  end
-
-  def message_sender_matches_event?(message, event)
-    return true unless first_response_event_with_user?(event)
-
-    message.sender_id == event.user_id && message.sender_type == 'User'
-  end
-
-  def inference_time_range
-    event_end_times = inference_events.map(&:event_end_time)
-
-    (event_end_times.min - 1.second)..(event_end_times.max + 1.second)
-  end
-
-  def inference_events
-    @inference_events ||= records.select do |record|
-      record.is_a?(ReportingEvent) && record.conversation_id.present? && record.event_end_time.present?
-    end
-  end
-
-  def conversation_ids
-    @conversation_ids ||= records.filter_map { |record| conversation_id_for(record) }.uniq
-  end
-
-  def conversation_id_for(record)
-    return record.conversation_id if record.is_a?(Message) || record.is_a?(ReportingEvent)
-
-    record.id
-  end
-end

app/controllers/api/v1/accounts/agent_bots_controller.rb

@@ -1,4 +1,5 @@
 class Api::V1::Accounts::AgentBotsController < Api::V1::Accounts::BaseController
+  before_action :current_account
   before_action :check_authorization
   before_action :agent_bot, except: [:index, :create]
 

app/controllers/api/v1/accounts/agents_controller.rb

@@ -1,6 +1,8 @@
 class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
   before_action :fetch_agent, except: [:create, :index, :bulk_create]
   before_action :check_authorization
+  before_action :validate_limit, only: [:create]
+  before_action :validate_limit_for_bulk_create, only: [:bulk_create]
 
   def index
     @agents = agents
@@ -18,8 +20,6 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
     )
 
     @agent = builder.perform
-  rescue AgentBuilder::LimitExceededError => e
-    render_payment_required(e.message)
   end
 
   def update
@@ -36,13 +36,25 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
   def bulk_create
     emails = params[:emails]
 
-    bulk_create_agents(emails)
+    emails.each do |email|
+      builder = AgentBuilder.new(
+        email: email,
+        name: email.split('@').first,
+        inviter: current_user,
+        account: Current.account
+      )
+      begin
+        builder.perform
+      rescue ActiveRecord::RecordInvalid => e
+        Rails.logger.info "[Agent#bulk_create] ignoring email #{email}, errors: #{e.record.errors}"
+      end
+    end
+
     # This endpoint is used to bulk create agents during onboarding
     # onboarding_step key in present in Current account custom attributes, since this is a one time operation
-    clear_onboarding_step
+    Current.account.custom_attributes.delete('onboarding_step')
+    Current.account.save!
     head :ok
-  rescue AgentBuilder::LimitExceededError => e
-    render_payment_required(e.message)
   end
 
   private
@@ -75,33 +87,22 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
     @agents ||= Current.account.users.order_by_full_name.includes(:account_users, { avatar_attachment: [:blob] })
   end
 
-  def bulk_create_agents(emails)
-    Current.account.with_lock do
-      raise AgentBuilder::LimitExceededError if emails.count > available_agent_count
+  def validate_limit_for_bulk_create
+    limit_available = params[:emails].count <= available_agent_count
 
-      emails.each { |email| create_agent_from_email(email) }
-    end
+    render_payment_required('Account limit exceeded. Please purchase more licenses') unless limit_available
   end
 
-  def create_agent_from_email(email)
-    builder = AgentBuilder.new(
-      email: email,
-      name: email.split('@').first,
-      inviter: current_user,
-      account: Current.account
-    )
-    builder.perform
-  rescue ActiveRecord::RecordInvalid => e
-    Rails.logger.info "[Agent#bulk_create] ignoring email #{email}, errors: #{e.record.errors}"
-  end
-
-  def clear_onboarding_step
-    Current.account.custom_attributes.delete('onboarding_step')
-    Current.account.save!
+  def validate_limit
+    render_payment_required('Account limit exceeded. Please purchase more licenses') unless can_add_agent?
   end
 
   def available_agent_count
-    Current.account.usage_limits[:agents] - Current.account.account_users.count
+    Current.account.usage_limits[:agents] - agents.count
+  end
+
+  def can_add_agent?
+    available_agent_count.positive?
   end
 
   def delete_user_record(agent)

app/controllers/api/v1/accounts/articles_controller.rb

@@ -30,8 +30,8 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
   end
 
   def update
-    persist_article_changes if params[:article].present?
-    render json: { message: @article.errors.full_messages.to_sentence }, status: :unprocessable_entity and return unless @article.valid?
+    @article.update!(article_params) if params[:article].present?
+    render json: { error: @article.errors.messages }, status: :unprocessable_entity and return unless @article.valid?
   end
 
   def destroy
@@ -40,8 +40,8 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
   end
 
   def reorder
-    positions = Article.update_positions(portal: @portal, positions_hash: params[:positions_hash])
-    render json: { positions: positions }
+    Article.update_positions(portal: @portal, positions_hash: params[:positions_hash])
+    head :ok
   end
 
   private
@@ -67,26 +67,12 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
     @portal ||= Current.account.portals.find_by!(slug: params[:portal_id])
   end
 
-  # Draft-only autosaves must not bump the public-facing updated_at, so write
-  # them with update_columns (which skips the timestamp). update_columns also
-  # skips validations, so assign and validate first to avoid persisting content
-  # that exceeds the column length limit.
-  def persist_article_changes
-    keys = article_params.to_h.keys
-    if keys.any? && (keys - %w[draft_title draft_content]).empty?
-      @article.assign_attributes(article_params)
-      @article.update_columns(article_params.to_h) if @article.valid? # rubocop:disable Rails/SkipsModelValidations
-    else
-      @article.update!(article_params)
-    end
-  end
-
   def article_params
     params.require(:article).permit(
       :title, :slug, :position, :content, :description, :category_id, :author_id, :associated_article_id, :status,
-      :locale, :draft_title, :draft_content, meta: [:title,
-                                                    :description,
-                                                    { tags: [] }]
+      :locale, meta: [:title,
+                      :description,
+                      { tags: [] }]
     )
   end
 

app/controllers/api/v1/accounts/assignable_agents_controller.rb

@@ -2,8 +2,6 @@ class Api::V1::Accounts::AssignableAgentsController < Api::V1::Accounts::BaseCon
   before_action :fetch_inboxes
 
   def index
-    # TODO: Remove this opt-in once mobile clients support AgentBot assignees in this payload.
-    @include_agent_bots = params[:include_agent_bots].present?
     agent_ids = @inboxes.map do |inbox|
       authorize inbox, :show?
       member_ids = inbox.members.pluck(:user_id)
@@ -12,7 +10,6 @@ class Api::V1::Accounts::AssignableAgentsController < Api::V1::Accounts::BaseCon
     agent_ids = agent_ids.inject(:&)
     agents = Current.account.users.where(id: agent_ids)
     @assignable_agents = (agents + Current.account.administrators).uniq
-    @agent_bots = @include_agent_bots ? AgentBot.accessible_to(Current.account) : []
   end
 
   private

app/controllers/api/v1/accounts/assignment_policies_controller.rb

@@ -30,8 +30,7 @@ class Api::V1::Accounts::AssignmentPoliciesController < Api::V1::Accounts::BaseC
   def assignment_policy_params
     params.require(:assignment_policy).permit(
       :name, :description, :assignment_order, :conversation_priority,
-      :fair_distribution_limit, :fair_distribution_window, :enabled,
-      :exclude_older_than_hours
+      :fair_distribution_limit, :fair_distribution_window, :enabled
     )
   end
 end

app/controllers/api/v1/accounts/base_controller.rb

@@ -2,14 +2,5 @@ class Api::V1::Accounts::BaseController < Api::BaseController
   include SwitchLocale
   include EnsureCurrentAccountHelper
   before_action :current_account
-  before_action :validate_token_api_access, if: :authenticate_by_access_token?
   around_action :switch_locale_using_account_locale
-
-  private
-
-  def validate_token_api_access
-    return if Current.account.api_and_webhooks_enabled?
-
-    render json: { error: 'API access is not enabled for this account' }, status: :forbidden
-  end
 end

app/controllers/api/v1/accounts/branded_email_layouts_controller.rb

@@ -1,28 +0,0 @@
-class Api::V1::Accounts::BrandedEmailLayoutsController < Api::V1::Accounts::BaseController
-  before_action :check_admin_authorization?
-
-  def show
-    set_branded_email_layout
-  end
-
-  def update
-    unless Current.account.feature_enabled?(:branded_email_templates)
-      render_could_not_create_error('Branded email templates feature is not enabled')
-      return
-    end
-
-    branded_email_layout = params[:branded_email_layout] == 'null' ? nil : params[:branded_email_layout]
-    EmailTemplate.update_account_branded_layout!(account: Current.account, body: branded_email_layout) if params.key?(:branded_email_layout)
-    set_branded_email_layout
-  rescue ActiveRecord::RecordInvalid => e
-    render_could_not_create_error(e.record.errors.full_messages.join(', '))
-  end
-
-  private
-
-  def set_branded_email_layout
-    @branded_email_layout = EmailTemplate.account_branded_layout_template_for(Current.account)&.body
-  end
-end
-
-Api::V1::Accounts::BrandedEmailLayoutsController.prepend_mod_with('Api::V1::Accounts::BrandedEmailLayoutsController')

app/controllers/api/v1/accounts/callbacks_controller.rb

@@ -6,7 +6,6 @@ class Api::V1::Accounts::CallbacksController < Api::V1::Accounts::BaseController
     page_access_token = params[:page_access_token]
     page_id = params[:page_id]
     inbox_name = params[:inbox_name]
-
     ActiveRecord::Base.transaction do
       facebook_channel = Current.account.facebook_pages.create!(
         page_id: page_id, user_access_token: user_access_token,
@@ -16,8 +15,6 @@ class Api::V1::Accounts::CallbacksController < Api::V1::Accounts::BaseController
       set_instagram_id(page_access_token, facebook_channel)
       set_avatar(@facebook_inbox, page_id)
     end
-  rescue CustomExceptions::Inbox::LimitExceeded => e
-    render_error_response(e)
   rescue StandardError => e
     ChatwootExceptionTracker.new(e).capture_exception
     Rails.logger.error "Error in register_facebook_page: #{e.message}"

app/controllers/api/v1/accounts/captain/preferences_controller.rb

@@ -1,4 +1,5 @@
 class Api::V1::Accounts::Captain::PreferencesController < Api::V1::Accounts::BaseController
+  before_action :current_account
   before_action :authorize_account_update, only: [:update]
 
   def show
@@ -7,8 +8,8 @@ class Api::V1::Accounts::Captain::PreferencesController < Api::V1::Accounts::Bas
 
   def update
     params_to_update = captain_params
-    @current_account.captain_models = params_to_update[:captain_models] if params_to_update.key?(:captain_models)
-    @current_account.captain_features = params_to_update[:captain_features] if params_to_update.key?(:captain_features)
+    @current_account.captain_models = params_to_update[:captain_models] if params_to_update[:captain_models]
+    @current_account.captain_features = params_to_update[:captain_features] if params_to_update[:captain_features]
     @current_account.save!
 
     render json: preferences_payload
@@ -37,7 +38,7 @@ class Api::V1::Accounts::Captain::PreferencesController < Api::V1::Accounts::Bas
 
   def merged_captain_models
     existing_models = @current_account.captain_models || {}
-    existing_models.merge(permitted_captain_models).compact_blank.presence
+    existing_models.merge(permitted_captain_models)
   end
 
   def merged_captain_features
@@ -46,38 +47,30 @@ class Api::V1::Accounts::Captain::PreferencesController < Api::V1::Accounts::Bas
   end
 
   def permitted_captain_models
-    params.require(:captain_models).permit(*captain_feature_keys).to_h.stringify_keys
+    params.require(:captain_models).permit(
+      :editor, :assistant, :copilot, :label_suggestion,
+      :audio_transcription, :help_center_search
+    ).to_h.stringify_keys
   end
 
   def permitted_captain_features
-    params.require(:captain_features).permit(*captain_feature_keys).to_h.stringify_keys
-  end
-
-  def captain_feature_keys
-    Llm::Models.feature_keys.map(&:to_sym)
+    params.require(:captain_features).permit(
+      :editor, :assistant, :copilot, :label_suggestion,
+      :audio_transcription, :help_center_search
+    ).to_h.stringify_keys
   end
 
   def features_with_account_preferences
     preferences = Current.account.captain_preferences
     account_features = preferences[:features] || {}
+    account_models = preferences[:models] || {}
 
     Llm::Models.feature_keys.index_with do |feature_key|
       config = Llm::Models.feature_config(feature_key)
-      route = Llm::FeatureRouter.resolve(feature: feature_key, account: Current.account)
       config.merge(
-        default: default_model_for(feature_key),
         enabled: account_features[feature_key] == true,
-        model: route[:model],
-        selected: route[:model],
-        provider: route[:provider],
-        source: route[:source]
+        selected: account_models[feature_key] || config[:default]
       )
     end
   end
-
-  def default_model_for(feature_key)
-    return Llm::FeatureRouter::CAPTAIN_V2_ASSISTANT_MODEL if feature_key == 'assistant' && Current.account.feature_enabled?('captain_integration_v2')
-
-    Llm::Models.default_model_for(feature_key)
-  end
 end

app/controllers/api/v1/accounts/categories_controller.rb

@@ -53,7 +53,7 @@ class Api::V1::Accounts::CategoriesController < Api::V1::Accounts::BaseControlle
 
   def category_params
     params.require(:category).permit(
-      :name, :description, :position, :slug, :locale, :icon, :icon_color, :parent_category_id, :associated_category_id
+      :name, :description, :position, :slug, :locale, :icon, :parent_category_id, :associated_category_id
     )
   end
 

app/controllers/api/v1/accounts/channels/twilio_channels_controller.rb

@@ -6,8 +6,6 @@ class Api::V1::Accounts::Channels::TwilioChannelsController < Api::V1::Accounts:
 
   def create
     process_create
-  rescue CustomExceptions::Inbox::LimitExceeded => e
-    render_error_response(e)
   rescue StandardError => e
     render_could_not_create_error(e.message)
   end

app/controllers/api/v1/accounts/contacts_controller.rb

@@ -214,5 +214,3 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
     render json: error, status: error_status
   end
 end
-
-Api::V1::Accounts::ContactsController.prepend_mod_with('Api::V1::Accounts::ContactsController')

app/controllers/api/v1/accounts/conversations/direct_uploads_controller.rb

@@ -1,17 +1,6 @@
 class Api::V1::Accounts::Conversations::DirectUploadsController < ActiveStorage::DirectUploadsController
-  include DeviseTokenAuth::Concerns::SetUserByToken
-  include RequestExceptionHandler
-  include AccessTokenAuthHelper
   include EnsureCurrentAccountHelper
-
-  skip_before_action :verify_authenticity_token, if: :authenticate_by_access_token?
-
-  around_action :handle_with_exception
-  before_action :authenticate_access_token!, if: :authenticate_by_access_token?
-  before_action :validate_bot_access_token!, if: :authenticate_by_access_token?
-  before_action :authenticate_user!, unless: :authenticate_by_access_token?
   before_action :current_account
-  before_action :validate_token_api_access, if: :authenticate_by_access_token?
   before_action :conversation
 
   def create
@@ -22,16 +11,6 @@ class Api::V1::Accounts::Conversations::DirectUploadsController < ActiveStorage:
 
   private
 
-  def authenticate_by_access_token?
-    request.headers[:api_access_token].present? || request.headers[:HTTP_API_ACCESS_TOKEN].present?
-  end
-
-  def validate_token_api_access
-    return if Current.account.api_and_webhooks_enabled?
-
-    render json: { error: 'API access is not enabled for this account' }, status: :forbidden
-  end
-
   def conversation
     @conversation ||= Current.account.conversations.find_by(display_id: params[:conversation_id])
   end

app/controllers/api/v1/accounts/conversations/messages_controller.rb

@@ -52,9 +52,6 @@ class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::
     end
 
     render json: { content: translated_content }
-  rescue Google::Cloud::Error => e
-    # `details` carries the clean human message; `message` includes gRPC debug noise
-    render_could_not_create_error(e.details.presence || e.message)
   end
 
   private

app/controllers/api/v1/accounts/conversations/participants_controller.rb

@@ -1,40 +1,27 @@
 class Api::V1::Accounts::Conversations::ParticipantsController < Api::V1::Accounts::Conversations::BaseController
-  include Events::Types
-
   def show
     @participants = @conversation.conversation_participants
   end
 
   def create
-    participant_ids_to_add = participants_to_be_added_ids
-
     ActiveRecord::Base.transaction do
-      @participants = participant_ids_to_add.map { |user_id| @conversation.conversation_participants.find_or_create_by(user_id: user_id) }
+      @participants = participants_to_be_added_ids.map { |user_id| @conversation.conversation_participants.find_or_create_by(user_id: user_id) }
     end
-    notify_unread_count_change if participant_ids_to_add.any?
   end
 
   def update
-    participant_ids_to_add = participants_to_be_added_ids
-    participant_ids_to_remove = participants_to_be_removed_ids
-    changed_participant_ids = participant_ids_to_add + participant_ids_to_remove
-
     ActiveRecord::Base.transaction do
-      participant_ids_to_add.each { |user_id| @conversation.conversation_participants.find_or_create_by(user_id: user_id) }
-      participant_ids_to_remove.each { |user_id| @conversation.conversation_participants.find_by(user_id: user_id)&.destroy }
+      participants_to_be_added_ids.each { |user_id| @conversation.conversation_participants.find_or_create_by(user_id: user_id) }
+      participants_to_be_removed_ids.each { |user_id| @conversation.conversation_participants.find_by(user_id: user_id)&.destroy }
     end
-    notify_unread_count_change if changed_participant_ids.any?
     @participants = @conversation.conversation_participants
     render action: 'show'
   end
 
   def destroy
-    participant_ids_to_remove = current_participant_ids & params[:user_ids]
-
     ActiveRecord::Base.transaction do
       params[:user_ids].map { |user_id| @conversation.conversation_participants.find_by(user_id: user_id)&.destroy }
     end
-    notify_unread_count_change if participant_ids_to_remove.any?
     head :ok
   end
 
@@ -51,11 +38,4 @@ class Api::V1::Accounts::Conversations::ParticipantsController < Api::V1::Accoun
   def current_participant_ids
     @current_participant_ids ||= @conversation.conversation_participants.pluck(:user_id)
   end
-
-  def notify_unread_count_change
-    return unless Current.account.feature_enabled?('conversation_unread_counts')
-    return unless Current.account.feature_enabled?('unread_count_for_filters')
-
-    Rails.configuration.dispatcher.dispatch(CONVERSATION_UNREAD_COUNT_CHANGED, Time.zone.now, conversation: @conversation)
-  end
 end

app/controllers/api/v1/accounts/conversations/unread_counts_controller.rb

@@ -2,28 +2,12 @@ class Api::V1::Accounts::Conversations::UnreadCountsController < Api::V1::Accoun
   before_action :ensure_unread_counts_enabled
 
   def index
-    counts = if filtered_unread_counts_enabled?
-               instrumentation.summarize_request(account_id: Current.account.id) { unread_counts }
-             else
-               unread_counts
-             end
+    counts = ::Conversations::UnreadCounts::Counter.new(account: Current.account, user: Current.user).perform
     render json: { payload: counts }
   end
 
   private
 
-  def unread_counts
-    ::Conversations::UnreadCounts::Counter.new(account: Current.account, user: Current.user).perform
-  end
-
-  def filtered_unread_counts_enabled?
-    Current.account.feature_enabled?(::Conversations::UnreadCounts::FilteredCounter::FEATURE_FLAG)
-  end
-
-  def instrumentation
-    ::Conversations::UnreadCounts::FilteredCountInstrumentation
-  end
-
   def ensure_unread_counts_enabled
     return if Current.account.feature_enabled?('conversation_unread_counts')
 

app/controllers/api/v1/accounts/conversations_controller.rb

@@ -140,7 +140,7 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
 
   def destroy
     authorize @conversation, :destroy?
-    ::Conversations::DeleteService.new(conversation: @conversation, user: Current.user, ip: request.ip).perform
+    ::DeleteObjectJob.perform_later(@conversation, Current.user, request.ip)
     head :ok
   end
 
@@ -164,7 +164,6 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
     # rubocop:enable Rails/SkipsModelValidations
 
     ::Conversations::UnreadCounts::Notifier.new(@conversation).perform
-    ::Conversations::UnreadCounts::FilteredCountInvalidator.new(Current.account).conversation_changed!
   end
 
   def should_update_last_seen?

app/controllers/api/v1/accounts/dashboard_apps_controller.rb

@@ -1,5 +1,4 @@
 class Api::V1::Accounts::DashboardAppsController < Api::V1::Accounts::BaseController
-  before_action :check_authorization
   before_action :fetch_dashboard_apps, except: [:create]
   before_action :fetch_dashboard_app, only: [:show, :update, :destroy]
 

app/controllers/api/v1/accounts/data_imports_controller.rb

@@ -1,159 +0,0 @@
-require 'csv'
-
-class Api::V1::Accounts::DataImportsController < Api::V1::Accounts::BaseController
-  DATA_IMPORT_FEATURE = 'data_import'.freeze
-
-  before_action :ensure_data_import_feature_enabled
-  before_action :set_data_import, only: [:show, :start, :abandon, :error_logs, :skip_logs]
-  before_action :check_authorization
-
-  def index
-    @data_imports = policy_scope(Current.account.data_imports).includes(:initiated_by).order(created_at: :desc)
-    data_import_ids = @data_imports.map(&:id)
-    @import_errors_counts = DataImportError.non_skip_logs.where(data_import_id: data_import_ids).group(:data_import_id).count
-    @skip_logs_counts = DataImportError.skip_logs.where(data_import_id: data_import_ids).group(:data_import_id).count
-  end
-
-  def show
-    render_show
-  end
-
-  def validate_source
-    totals = validate_intercom_source
-    render json: { valid: true, totals: totals }
-  rescue DataImports::Intercom::Client::AuthenticationError
-    render_source_validation_error('We could not validate this Intercom access key. Check the key and its permissions.')
-  rescue DataImports::Intercom::Client::Error
-    render_source_validation_error('Intercom could not be reached. Please try again.')
-  rescue ArgumentError => e
-    render_source_validation_error(e.message)
-  end
-
-  def create
-    @data_import = creation_service.perform
-    unless @data_import
-      render json: { message: 'Another data import is already in progress.' }, status: :unprocessable_entity
-      return
-    end
-
-    DataImports::Intercom::ImportJob.perform_later(@data_import, @data_import.active_intercom_import_run_id)
-    render_show
-  rescue DataImports::Intercom::Client::AuthenticationError
-    render_source_validation_error('We could not validate this Intercom access key. Check the key and its permissions.')
-  rescue DataImports::Intercom::Client::Error
-    render_source_validation_error('Intercom could not be reached. Please try again.')
-  rescue ArgumentError => e
-    render_source_validation_error(e.message)
-  end
-
-  def start
-    restart_service = DataImports::Intercom::RestartService.new(account: Current.account, data_import: @data_import)
-    restart_result = restart_service.perform
-    @data_import = restart_service.data_import
-    if restart_result == :access_token_missing
-      render json: { message: 'The Intercom access key for this import is unavailable.' }, status: :unprocessable_entity
-      return
-    end
-
-    DataImports::Intercom::ImportJob.perform_later(@data_import, @data_import.active_intercom_import_run_id) if restart_result == :enqueue
-    render_show
-  end
-
-  def abandon
-    @data_import.abandon!
-    render_show
-  end
-
-  def skip_logs
-    send_data(
-      skip_logs_csv,
-      filename: "data-import-#{@data_import.id}-skip-logs.csv",
-      type: 'text/csv'
-    )
-  end
-
-  def error_logs
-    send_data(
-      error_logs_csv,
-      filename: "data-import-#{@data_import.id}-error-logs.csv",
-      type: 'text/csv'
-    )
-  end
-
-  private
-
-  def ensure_data_import_feature_enabled
-    raise Pundit::NotAuthorizedError unless Current.account.feature_enabled?(DATA_IMPORT_FEATURE)
-  end
-
-  def set_data_import
-    @data_import = Current.account.data_imports.find(params[:id])
-  end
-
-  def check_authorization
-    authorize(@data_import || DataImport)
-  end
-
-  def permitted_params
-    params.permit(:name, :source_provider, :access_token, import_types: [])
-  end
-
-  def creation_service
-    DataImports::Intercom::CreationService.new(
-      account: Current.account,
-      initiated_by: Current.user,
-      source_params: permitted_params.to_h
-    )
-  end
-
-  def import_types
-    return DataImports::Intercom::Importer::DEFAULT_IMPORT_TYPES unless permitted_params.key?(:import_types)
-
-    Array(permitted_params[:import_types]).compact_blank
-  end
-
-  def validate_intercom_source
-    raise ArgumentError, 'Unsupported import source.' unless permitted_params[:source_provider] == 'intercom'
-
-    DataImports::Intercom::CredentialsValidator.new(
-      access_token: permitted_params[:access_token],
-      import_types: import_types
-    ).perform
-  end
-
-  def render_source_validation_error(message)
-    render json: { valid: false, message: message }, status: :unprocessable_entity
-  end
-
-  def render_show
-    @import_errors_finder = DataImportErrorFinder.new(@data_import)
-    @skip_logs_finder = DataImportSkipLogFinder.new(@data_import, params)
-    render :show
-  end
-
-  def skip_logs_csv
-    logs_csv(@data_import.import_errors.skip_logs)
-  end
-
-  def error_logs_csv
-    logs_csv(@data_import.import_errors.non_skip_logs)
-  end
-
-  def logs_csv(logs)
-    CSV.generate(headers: true) do |csv|
-      csv << %w[created_at kind source_object_type source_object_id error_code message details]
-
-      logs.order(:created_at).find_each do |log|
-        csv << [
-          log.created_at.iso8601,
-          log.details['kind'],
-          log.source_object_type,
-          log.source_object_id,
-          log.error_code,
-          log.message,
-          log.details.to_json
-        ]
-      end
-    end
-  end
-end

app/controllers/api/v1/accounts/inboxes_controller.rb

@@ -2,6 +2,7 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
   include Api::V1::InboxesHelper
   before_action :fetch_inbox, except: [:index, :create]
   before_action :fetch_agent_bot, only: [:set_agent_bot]
+  before_action :validate_limit, only: [:create]
   # we are already handling the authorization in fetch inbox
   before_action :check_authorization, except: [:show]
 
@@ -45,20 +46,11 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
   end
 
   def update
-    continue_update = false
-
-    ActiveRecord::Base.transaction do
-      continue_update = update_branded_email_layout
-      raise ActiveRecord::Rollback unless continue_update
-
-      inbox_params = permitted_params.except(:channel, :csat_config)
-      inbox_params[:csat_config] = format_csat_config(permitted_params[:csat_config]) if permitted_params[:csat_config].present?
-      @inbox.update!(inbox_params)
-      update_inbox_working_hours
-      update_channel if channel_update_required?
-    end
-
-    return unless continue_update
+    inbox_params = permitted_params.except(:channel, :csat_config)
+    inbox_params[:csat_config] = format_csat_config(permitted_params[:csat_config]) if permitted_params[:csat_config].present?
+    @inbox.update!(inbox_params)
+    update_inbox_working_hours
+    update_channel if channel_update_required?
   end
 
   def agent_bot
@@ -133,8 +125,8 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
   end
 
   def reauthorize_and_update_channel(channel_attributes)
-    @inbox.channel.update!(permitted_params(channel_attributes)[:channel])
     @inbox.channel.reauthorized! if @inbox.channel.respond_to?(:reauthorized!)
+    @inbox.channel.update!(permitted_params(channel_attributes)[:channel])
   end
 
   def update_channel_feature_flags
@@ -164,34 +156,6 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
     formatted['template'] = config['template'] if config['template'].present?
   end
 
-  def update_branded_email_layout
-    return true unless params.key?(:branded_email_layout)
-
-    branded_email_layout = normalized_branded_email_layout
-
-    unless Current.account.feature_enabled?(:branded_email_templates)
-      return true if branded_email_layout.blank?
-
-      render_could_not_create_error('Branded email templates feature is not enabled')
-      return false
-    end
-
-    unless @inbox.email?
-      return true if branded_email_layout.blank?
-
-      render_could_not_create_error('Branded email layout is only supported for email inboxes')
-      return false
-    end
-
-    @inbox.update_branded_email_layout!(branded_email_layout)
-    true
-  rescue ActiveRecord::RecordInvalid => e
-    render_could_not_create_error(e.record.errors.full_messages.join(', '))
-    false
-  end
-
-  def normalized_branded_email_layout = params[:branded_email_layout] == 'null' ? nil : params[:branded_email_layout]
-
   def inbox_attributes
     [:name, :avatar, :greeting_enabled, :greeting_message, :enable_email_collect, :csat_survey_enabled,
      :enable_auto_assignment, :working_hours_enabled, :out_of_office_message, :timezone, :allow_messages_after_resolved,

app/controllers/api/v1/accounts/integrations/base_controller.rb

@@ -1,9 +0,0 @@
-class Api::V1::Accounts::Integrations::BaseController < Api::V1::Accounts::BaseController
-  private
-
-  # Managing an integration hook (create/update/destroy) is admin-only, enforced via HookPolicy.
-  # Subclasses opt in per action with `before_action :check_authorization, only: [...]`.
-  def check_authorization
-    authorize(:hook)
-  end
-end

app/controllers/api/v1/accounts/integrations/dyte_controller.rb

@@ -15,7 +15,7 @@ class Api::V1::Accounts::Integrations::DyteController < Api::V1::Accounts::BaseC
     end
 
     render_response(
-      dyte_processor_service.add_participant_to_meeting(@message.content_attributes['data']['meeting_id'], Current.user, @message)
+      dyte_processor_service.add_participant_to_meeting(@message.content_attributes['data']['meeting_id'], Current.user)
     )
   end
 

app/controllers/api/v1/accounts/integrations/hooks_controller.rb

@@ -1,4 +1,4 @@
-class Api::V1::Accounts::Integrations::HooksController < Api::V1::Accounts::Integrations::BaseController
+class Api::V1::Accounts::Integrations::HooksController < Api::V1::Accounts::BaseController
   before_action :fetch_hook, except: [:create]
   before_action :check_authorization
 
@@ -35,6 +35,10 @@ class Api::V1::Accounts::Integrations::HooksController < Api::V1::Accounts::Inte
     @hook = Current.account.hooks.find(params[:id])
   end
 
+  def check_authorization
+    authorize(:hook)
+  end
+
   def permitted_params
     params.require(:hook).permit(:app_id, :inbox_id, :status, settings: {})
   end

app/controllers/api/v1/accounts/integrations/linear_controller.rb

@@ -1,7 +1,6 @@
-class Api::V1::Accounts::Integrations::LinearController < Api::V1::Accounts::Integrations::BaseController
+class Api::V1::Accounts::Integrations::LinearController < Api::V1::Accounts::BaseController
   before_action :fetch_conversation, only: [:create_issue, :link_issue, :unlink_issue, :linked_issues]
   before_action :fetch_hook, only: [:destroy]
-  before_action :check_authorization, only: [:destroy]
 
   def destroy
     revoke_linear_token

app/controllers/api/v1/accounts/integrations/notion_controller.rb

@@ -1,6 +1,5 @@
-class Api::V1::Accounts::Integrations::NotionController < Api::V1::Accounts::Integrations::BaseController
+class Api::V1::Accounts::Integrations::NotionController < Api::V1::Accounts::BaseController
   before_action :fetch_hook, only: [:destroy]
-  before_action :check_authorization, only: [:destroy]
 
   def destroy
     @hook.destroy!

app/controllers/api/v1/accounts/integrations/shopify_controller.rb

@@ -1,8 +1,7 @@
-class Api::V1::Accounts::Integrations::ShopifyController < Api::V1::Accounts::Integrations::BaseController
+class Api::V1::Accounts::Integrations::ShopifyController < Api::V1::Accounts::BaseController
   include Shopify::IntegrationHelper
   before_action :setup_shopify_context, only: [:orders]
   before_action :fetch_hook, except: [:auth]
-  before_action :check_authorization, only: [:destroy]
   before_action :validate_contact, only: [:orders]
 
   def auth

app/controllers/api/v1/accounts/labels_controller.rb

@@ -1,4 +1,5 @@
 class Api::V1::Accounts::LabelsController < Api::V1::Accounts::BaseController
+  before_action :current_account
   before_action :fetch_label, except: [:index, :create]
   before_action :check_authorization
 

app/controllers/api/v1/accounts/microsoft/authorizations_controller.rb

@@ -6,10 +6,7 @@ class Api::V1::Accounts::Microsoft::AuthorizationsController < Api::V1::Accounts
       {
         redirect_uri: "#{base_url}/microsoft/callback",
         scope: scope,
-        state: state,
-        # Force the Microsoft account picker so an already-signed-in account does not
-        # silently authorize and re-bind to an existing inbox in the new-inbox flow.
-        prompt: 'select_account'
+        state: state
       }
     )
     if redirect_url

app/controllers/api/v1/accounts/onboardings_controller.rb

@@ -1,19 +1,17 @@
 class Api::V1::Accounts::OnboardingsController < Api::V1::Accounts::BaseController
   before_action :check_admin_authorization?
 
-  ONBOARDING_STEP_KEY = 'onboarding_step'.freeze
-  STEP_ACCOUNT_DETAILS = 'account_details'.freeze
-  STEP_INBOX_SETUP = 'inbox_setup'.freeze
-  ONBOARDING_STEPS = [STEP_ACCOUNT_DETAILS, STEP_INBOX_SETUP].freeze
-
   def update
-    return render json: { error: 'Invalid onboarding step' }, status: :unprocessable_entity unless ONBOARDING_STEPS.include?(params[:onboarding_step])
-
     @account = Current.account
-    # The client declares the step it is completing; `account_details` runs
-    # `complete_account_details`, and so on. The known-step guard above keeps the
-    # client value from `send`-ing an arbitrary method.
-    send("complete_#{params[:onboarding_step]}")
+    finalize = finalizing_account_details?
+
+    @account.assign_attributes(account_params)
+    @account.custom_attributes.merge!(custom_attributes_params)
+    @account.custom_attributes.delete('onboarding_step') if finalize
+    @account.save!
+
+    # TODO: re-enable when the help center generation UI is ready to surface progress
+    # Onboarding::HelpCenterCreationService.new(@account, Current.user).perform if finalize && website.present?
 
     render 'api/v1/accounts/update', format: :json
   end
@@ -24,48 +22,12 @@ class Api::V1::Accounts::OnboardingsController < Api::V1::Accounts::BaseControll
 
   private
 
-  def complete_account_details
-    # Only act while the cursor still points here, so a stale replay after
-    # onboarding finished can't re-enter it.
-    return unless current_step == STEP_ACCOUNT_DETAILS
-
-    @account.assign_attributes(account_params)
-    @account.custom_attributes.merge!(custom_attributes_params)
-
-    # inbox_setup is a cloud-only step (DEPLOYMENT_ENV config, not a hardcoded
-    # environment check); self-hosted finishes onboarding here.
-    if ChatwootApp.chatwoot_cloud?
-      move_to_step(STEP_INBOX_SETUP)
-      create_onboarding_inboxes
-    else
-      finish_onboarding
-    end
+  def finalizing_account_details?
+    @account.custom_attributes['onboarding_step'] == 'account_details'
   end
 
-  def complete_inbox_setup
-    # Only finalize while the cursor still points here, so a stale or out-of-order
-    # request can't end onboarding early. Replays are no-ops.
-    return unless current_step == STEP_INBOX_SETUP
-
-    finish_onboarding
-  end
-
-  def current_step
-    @account.custom_attributes[ONBOARDING_STEP_KEY]
-  end
-
-  def move_to_step(step)
-    @account.custom_attributes[ONBOARDING_STEP_KEY] = step
-    @account.save!
-  end
-
-  def finish_onboarding
-    @account.custom_attributes.delete(ONBOARDING_STEP_KEY)
-    @account.save!
-  end
-
-  def create_onboarding_inboxes
-    Onboarding::WebWidgetCreationService.new(@account, Current.user).perform
+  def website
+    custom_attributes_params[:website]
   end
 
   def account_params

app/controllers/api/v1/accounts/portals_controller.rb

@@ -81,8 +81,7 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
       :name, :page_title, :slug, :archived,
       { config: [:default_locale, :layout, { allowed_locales: [] }, { draft_locales: [] },
                  { social_profiles: %i[facebook x instagram linkedin youtube tiktok github whatsapp] },
-                 { locale_translations: locale_translation_keys.index_with { %i[name page_title header_text] } },
-                 { popular_content: popular_content_keys.index_with { { category_ids: [], article_ids: [] } } }] }
+                 { locale_translations: locale_translation_keys.index_with { %i[name page_title header_text] } }] }
     )
   end
 
@@ -90,10 +89,6 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
     params.dig(:portal, :config, :locale_translations)&.keys || []
   end
 
-  def popular_content_keys
-    params.dig(:portal, :config, :popular_content)&.keys || []
-  end
-
   def live_chat_widget_params
     permitted_params = params.permit(:inbox_id)
     return {} unless permitted_params.key?(:inbox_id)

app/controllers/api/v1/accounts/teams_controller.rb

@@ -29,6 +29,6 @@ class Api::V1::Accounts::TeamsController < Api::V1::Accounts::BaseController
   end
 
   def team_params
-    params.require(:team).permit(:name, :description, :allow_auto_assign, :icon, :icon_color)
+    params.require(:team).permit(:name, :description, :allow_auto_assign)
   end
 end

app/controllers/api/v1/accounts/whatsapp/authorizations_controller.rb

@@ -1,7 +1,4 @@
 class Api::V1::Accounts::Whatsapp::AuthorizationsController < Api::V1::Accounts::BaseController
-  before_action :ensure_embedded_signup_enabled
-  # Reconfiguring/reauthorizing a live inbox swaps its credentials, so restrict it to admins.
-  before_action :check_admin_authorization?, if: -> { params[:inbox_id].present? }
   before_action :fetch_and_validate_inbox, if: -> { params[:inbox_id].present? }
 
   # POST /api/v1/accounts/:account_id/whatsapp/authorization
@@ -11,21 +8,12 @@ class Api::V1::Accounts::Whatsapp::AuthorizationsController < Api::V1::Accounts:
     validate_embedded_signup_params!
     channel = process_embedded_signup
     render_success_response(channel.inbox)
-  rescue CustomExceptions::Inbox::LimitExceeded => e
-    render_error_response(e)
   rescue StandardError => e
-    render_embedded_signup_error(e)
+    render_error_response(e)
   end
 
   private
 
-  def ensure_embedded_signup_enabled
-    return unless ChatwootApp.chatwoot_cloud?
-    return if Current.account.feature_enabled?('whatsapp_embedded_signup_inbox_creation')
-
-    raise Pundit::NotAuthorizedError
-  end
-
   def process_embedded_signup
     service = Whatsapp::EmbeddedSignupService.new(
       account: Current.account,
@@ -41,7 +29,7 @@ class Api::V1::Accounts::Whatsapp::AuthorizationsController < Api::V1::Accounts:
   end
 
   def validate_reauthorization_required
-    return if @inbox.channel.reauthorization_required? || can_reconfigure_channel?
+    return if @inbox.channel.reauthorization_required? || can_upgrade_to_embedded_signup?
 
     render json: {
       success: false,
@@ -49,11 +37,9 @@ class Api::V1::Accounts::Whatsapp::AuthorizationsController < Api::V1::Accounts:
     }, status: :unprocessable_entity
   end
 
-  def can_reconfigure_channel?
+  def can_upgrade_to_embedded_signup?
     channel = @inbox.channel
     return false unless channel.provider == 'whatsapp_cloud'
-    return true if ChatwootApp.chatwoot_cloud?
-    return Current.account.feature_enabled?('whatsapp_reconfigure') if channel.provider_config['source'] == 'embedded_signup'
 
     true
   end
@@ -69,7 +55,7 @@ class Api::V1::Accounts::Whatsapp::AuthorizationsController < Api::V1::Accounts:
     render json: response
   end
 
-  def render_embedded_signup_error(error)
+  def render_error_response(error)
     Rails.logger.error "[WHATSAPP AUTHORIZATION] Embedded signup error: #{error.message}"
     Rails.logger.error error.backtrace.join("\n")
     render json: {

app/controllers/api/v1/accounts_controller.rb

@@ -8,7 +8,6 @@ class Api::V1::AccountsController < Api::BaseController
   before_action :ensure_account_name, only: [:create]
   before_action :validate_captcha, only: [:create]
   before_action :fetch_account, except: [:create]
-  before_action :validate_token_api_access, if: :authenticate_by_access_token?, except: [:create]
   before_action :check_authorization, except: [:create]
 
   rescue_from CustomExceptions::Account::InvalidEmail,
@@ -106,12 +105,6 @@ class Api::V1::AccountsController < Api::BaseController
     @current_account_user = @account.account_users.find_by(user_id: current_user.id)
   end
 
-  def validate_token_api_access
-    return if @account.api_and_webhooks_enabled?
-
-    render json: { error: 'API access is not enabled for this account' }, status: :forbidden
-  end
-
   def account_params
     params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :user_full_name)
   end

app/controllers/api/v1/widget/base_controller.rb

@@ -59,10 +59,6 @@ class Api::V1::Widget::BaseController < ApplicationController
     permitted_params.dig(:contact, :phone_number)
   end
 
-  def contact_custom_attributes
-    permitted_params.dig(:contact, :custom_attributes)&.to_h
-  end
-
   def browser_params
     {
       browser_name: browser.name,

app/controllers/api/v1/widget/contacts_controller.rb

@@ -2,7 +2,6 @@ class Api::V1::Widget::ContactsController < Api::V1::Widget::BaseController
   include WidgetHelper
 
   before_action :validate_hmac, only: [:set_user]
-  before_action :validate_hmac_for_identified_update, only: [:update]
 
   def show; end
 
@@ -47,16 +46,6 @@ class Api::V1::Widget::ContactsController < Api::V1::Widget::BaseController
     @contact.identifier.present? && @contact.identifier != permitted_params[:identifier]
   end
 
-  # The plain update endpoint is also used for anonymous prechat updates
-  # (name/email/phone/custom_attributes with no identifier), which must keep
-  # working on hmac_mandatory inboxes. Only the identity-binding path, where an
-  # identifier is supplied and the contact can be rebound, requires HMAC.
-  def validate_hmac_for_identified_update
-    return if params[:identifier].blank?
-
-    validate_hmac
-  end
-
   def validate_hmac
     return unless should_verify_hmac?
 
@@ -73,15 +62,11 @@ class Api::V1::Widget::ContactsController < Api::V1::Widget::BaseController
   end
 
   def valid_hmac?
-    expected_hash = OpenSSL::HMAC.hexdigest(
+    params[:identifier_hash] == OpenSSL::HMAC.hexdigest(
       'sha256',
       @web_widget.hmac_token,
       params[:identifier].to_s
     )
-    identifier_hash = params[:identifier_hash].to_s
-    return false unless identifier_hash.bytesize == expected_hash.bytesize
-
-    ActiveSupport::SecurityUtils.secure_compare(identifier_hash, expected_hash)
   end
 
   def permitted_params

app/controllers/api/v1/widget/conversations_controller.rb

@@ -19,7 +19,7 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
   def process_update_contact
     @contact = ContactIdentifyAction.new(
       contact: @contact,
-      params: { email: contact_email, phone_number: contact_phone_number, name: contact_name, custom_attributes: contact_custom_attributes },
+      params: { email: contact_email, phone_number: contact_phone_number, name: contact_name },
       retain_original_contact_name: true,
       discard_invalid_attrs: true
     ).perform
@@ -95,7 +95,7 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
   end
 
   def permitted_params
-    params.permit(:id, :typing_status, :website_token, :email, contact: [:name, :email, :phone_number, { custom_attributes: {} }],
+    params.permit(:id, :typing_status, :website_token, :email, contact: [:name, :email, :phone_number],
                                                                message: [:content, :referer_url, :timestamp, :echo_id],
                                                                custom_attributes: {})
   end

app/controllers/api/v1/widget/integrations/dyte_controller.rb

@@ -10,8 +10,7 @@ class Api::V1::Widget::Integrations::DyteController < Api::V1::Widget::BaseContr
 
     response = dyte_processor_service.add_participant_to_meeting(
       @message.content_attributes['data']['meeting_id'],
-      @conversation.contact,
-      @message
+      @conversation.contact
     )
     render_response(response)
   end

app/controllers/api/v2/accounts/reports_controller.rb

@@ -51,13 +51,6 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
     generate_csv('conversation_traffic_reports', 'api/v2/accounts/reports/conversation_traffic')
   end
 
-  def drilldown
-    return head :unauthorized unless Current.account_user.administrator?
-    return head :unprocessable_entity unless valid_drilldown_params?
-
-    render json: V2::Reports::DrilldownBuilder.new(Current.account, drilldown_params).build
-  end
-
   def conversations
     return head :unprocessable_entity if params[:type].blank?
 
@@ -140,22 +133,6 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
                         })
   end
 
-  def drilldown_params
-    permitted_params = params.permit(
-      :metric, :id, :since, :until, :group_by, :timezone_offset, :bucket_timestamp, :page, :per_page
-    ).to_h.symbolize_keys
-    permitted_params.merge(
-      type: (params[:type].presence || 'account').to_sym,
-      business_hours: ActiveModel::Type::Boolean.new.cast(params[:business_hours])
-    )
-  end
-
-  def valid_drilldown_params?
-    %i[metric bucket_timestamp since until].all? { |param| params[param].present? } &&
-      Reports::ReportMetricRegistry.supported?(params[:metric]) &&
-      V2::Reports::DrilldownBuilder.supported_dimension_type?(params[:type]) && Reports::DrilldownTimestampValidator.valid?(params)
-  end
-
   def conversation_params
     {
       type: params[:type].to_sym,

app/controllers/concerns/ensure_current_account_helper.rb

@@ -14,8 +14,6 @@ module EnsureCurrentAccountHelper
       account_accessible_for_user?(account)
     elsif @resource.is_a?(AgentBot)
       account_accessible_for_bot?(account)
-    else
-      render_unauthorized(I18n.t('errors.account.not_authorized'))
     end
     account
   end
@@ -23,7 +21,7 @@ module EnsureCurrentAccountHelper
   def account_accessible_for_user?(account)
     @current_account_user = account.account_users.find_by(user_id: current_user.id)
     Current.account_user = @current_account_user
-    render_unauthorized(I18n.t('errors.account.not_authorized')) unless @current_account_user
+    render_unauthorized('You are not authorized to access this account') unless @current_account_user
   end
 
   def account_accessible_for_bot?(account)

app/controllers/concerns/portal_home_data.rb

@@ -1,65 +0,0 @@
-module PortalHomeData
-  extend ActiveSupport::Concern
-
-  private
-
-  def load_home_data
-    load_recommended_content
-    # The classic hero only needs the recommendations above; the rest is
-    # documentation-layout home data (also used on custom-domain home pages).
-    return unless @portal.layout == 'documentation'
-
-    @visible_categories = @portal.categories
-                                 .where(locale: @locale)
-                                 .joins(:articles).where(articles: { status: :published })
-                                 .order(position: :asc)
-                                 .group('categories.id')
-    @popular_topics = @recommended_categories.presence || @visible_categories.first(3)
-    @featured = base_articles.order_by_views.limit(6)
-    @category_contributors = build_category_contributors(@visible_categories)
-  end
-
-  def load_recommended_content
-    @recommended_categories = recommended_categories
-    @recommended_articles = recommended_articles
-  end
-
-  def base_articles
-    @base_articles ||= @portal.articles.published.where(locale: @locale).includes(:author, :category)
-  end
-
-  # Admin-recommended categories for the locale, in the chosen order. Unlike the
-  # position-based fallback, published articles aren't required: the admin's pick wins.
-  def recommended_categories
-    ids = @portal.popular_category_ids(@locale)
-    ordered_by_ids(@portal.categories.where(locale: @locale, id: ids), ids)
-  end
-
-  # Admin-recommended articles for the locale, in the chosen order, limited to
-  # published articles that still exist.
-  def recommended_articles
-    ids = @portal.popular_article_ids(@locale)
-    ordered_by_ids(base_articles.where(id: ids), ids)
-  end
-
-  # Loads the scope and returns its records ordered to match `ids`, dropping any
-  # that no longer exist. Skips the query entirely when `ids` is blank.
-  def ordered_by_ids(scope, ids)
-    return [] if ids.blank?
-
-    by_id = scope.index_by(&:id)
-    ids.filter_map { |id| by_id[id] }
-  end
-
-  def build_category_contributors(categories)
-    category_ids = categories.map(&:id)
-    return {} if category_ids.empty?
-
-    @portal.articles
-           .published
-           .where(locale: @locale, category_id: category_ids)
-           .includes(:author)
-           .group_by(&:category_id)
-           .transform_values { |articles| articles.filter_map(&:author).uniq.first(3) }
-  end
-end

app/controllers/concerns/request_exception_handler.rb

@@ -1,15 +1,8 @@
 module RequestExceptionHandler
   extend ActiveSupport::Concern
 
-  QUERY_CANCELED_ERROR_MESSAGE_PATTERNS = [
-    'ActiveRecord::QueryCanceled',
-    'PG::QueryCanceled',
-    'canceling statement due to statement timeout'
-  ].freeze
-
   included do
     rescue_from ActiveRecord::RecordInvalid, with: :render_record_invalid
-    rescue_from CustomExceptions::Inbox::LimitExceeded, with: :render_error_response
   end
 
   private
@@ -25,9 +18,6 @@ module RequestExceptionHandler
   rescue ActionController::ParameterMissing => e
     log_handled_error(e)
     render_could_not_create_error(e.message)
-  rescue ActiveRecord::QueryCanceled => e
-    log_handled_error(e)
-    render_could_not_create_error(database_query_canceled_message)
   ensure
     # to address the thread variable leak issues in Puma/Thin webserver
     Current.reset
@@ -41,8 +31,8 @@ module RequestExceptionHandler
     render json: { error: message }, status: :not_found
   end
 
-  def render_could_not_create_error(error)
-    render json: { error: sanitized_error_message(error) }, status: :unprocessable_entity
+  def render_could_not_create_error(message)
+    render json: { error: message }, status: :unprocessable_entity
   end
 
   def render_payment_required(message)
@@ -69,19 +59,4 @@ module RequestExceptionHandler
   def log_handled_error(exception)
     logger.info("Handled error: #{exception.inspect}")
   end
-
-  def sanitized_error_message(message)
-    return database_query_canceled_message if database_query_canceled_message?(message)
-
-    message
-  end
-
-  def database_query_canceled_message?(message)
-    error_message = message.to_s
-    QUERY_CANCELED_ERROR_MESSAGE_PATTERNS.any? { |pattern| error_message.include?(pattern) }
-  end
-
-  def database_query_canceled_message
-    I18n.t('errors.database.query_canceled')
-  end
 end

app/controllers/dashboard_controller.rb

@@ -1,6 +1,5 @@
 class DashboardController < ActionController::Base
   include SwitchLocale
-  include PortalHomeData
 
   GLOBAL_CONFIG_KEYS = %w[
     LOGO
@@ -25,6 +24,7 @@ class DashboardController < ActionController::Base
     DISABLE_USER_PROFILE_UPDATE
     DEPLOYMENT_ENV
     INSTALLATION_PRICING_PLAN
+    MULTIPLE_CURRENCY_SUPPORTED
   ].freeze
 
   before_action :set_application_pack
@@ -64,8 +64,6 @@ class DashboardController < ActionController::Base
     return unless @portal
 
     @locale = @portal.default_locale
-    request.variant = :documentation if @portal.layout == 'documentation'
-    load_home_data
     render 'public/api/v1/portals/show', layout: 'portal', portal: @portal and return
   end
 

app/controllers/devise_overrides/sessions_controller.rb

@@ -1,6 +1,4 @@
 class DeviseOverrides::SessionsController < DeviseTokenAuth::SessionsController
-  MAX_SESSIONS = ENV.fetch('MAX_USER_SESSIONS', 25).to_i
-
   # Prevent session parameter from being passed
   # Unpermitted parameter: session
   wrap_parameters format: []
@@ -16,14 +14,13 @@ class DeviseOverrides::SessionsController < DeviseTokenAuth::SessionsController
 
     user = find_user_for_authentication
     return handle_mfa_required(user) if user&.mfa_enabled?
-    return if user && enforce_session_limit_for_password_login(user)
 
     # Only proceed with standard authentication if no MFA is required
     super
   end
 
   def render_create_success
-    track_user_session unless @impersonation
+    track_user_session
     render partial: 'devise/auth', formats: [:json], locals: { resource: @resource }
   end
 
@@ -57,8 +54,6 @@ class DeviseOverrides::SessionsController < DeviseTokenAuth::SessionsController
   end
 
   def handle_sso_authentication
-    return if !@impersonation && enforce_session_limit_for_password_login(@resource)
-
     authenticate_resource_with_sso_token
     yield @resource if block_given?
     render_create_success
@@ -71,10 +66,7 @@ class DeviseOverrides::SessionsController < DeviseTokenAuth::SessionsController
   end
 
   def authenticate_resource_with_sso_token
-    # DTA evicts the earliest-expiring token after save when at max_number_of_devices.
-    # The short-lived impersonation token would always be that one, so pre-evict to make room.
-    make_room_for_impersonation_token if @impersonation
-    @token = @resource.create_token(lifespan: @impersonation ? 2.days.to_i : nil)
+    @token = @resource.create_token
     @resource.save!
 
     sign_in(:user, @resource, store: false, bypass: false)
@@ -82,21 +74,11 @@ class DeviseOverrides::SessionsController < DeviseTokenAuth::SessionsController
     @resource.invalidate_sso_auth_token(params[:sso_auth_token])
   end
 
-  def make_room_for_impersonation_token
-    return if @resource.tokens.size < DeviseTokenAuth.max_number_of_devices
-
-    oldest_client_id = @resource.tokens.min_by { |_, v| v['expiry'].to_i }&.first
-    @resource.tokens.delete(oldest_client_id) if oldest_client_id
-  end
-
   def process_sso_auth_token
     return if params[:email].blank?
 
     user = User.from_email(params[:email])
-    return unless user&.valid_sso_auth_token?(params[:sso_auth_token])
-
-    @resource = user
-    @impersonation = user.sso_auth_token_impersonation?(params[:sso_auth_token])
+    @resource = user if user&.valid_sso_auth_token?(params[:sso_auth_token])
   end
 
   def handle_mfa_required(user)
@@ -122,7 +104,6 @@ class DeviseOverrides::SessionsController < DeviseTokenAuth::SessionsController
   end
 
   def sign_in_mfa_user(user)
-    evict_oldest_session(user) if sessions_limit_reached?(user)
     @resource = user
     @token = @resource.create_token
     @resource.save!
@@ -135,90 +116,6 @@ class DeviseOverrides::SessionsController < DeviseTokenAuth::SessionsController
     render json: { error: I18n.t(message_key) }, status: status
   end
 
-  def sessions_limit_reached?(user)
-    active_token_count(user) >= MAX_SESSIONS
-  end
-
-  def active_token_count(user)
-    now = Time.current.to_i
-    (user.tokens || {}).count { |_, v| v['expiry'].to_i > now }
-  end
-
-  # Returns true when a response has been rendered (e.g., 409 picker). Non-browser clients
-  # auto-evict instead of getting stuck on a UI they can't render.
-  def enforce_session_limit_for_password_login(user)
-    if revoking_sessions?
-      revoke_sessions_for_login(user)
-      return false
-    end
-
-    return false unless sessions_limit_reached?(user)
-
-    # Picker only when every token has a tracked session; partial tracking would
-    # show a misleading count, so fall through to silent eviction instead.
-    if browser_request? && user.user_sessions.count >= user.tokens.size
-      handle_sessions_limit_for_login(user)
-      true
-    else
-      evict_oldest_session(user)
-      false
-    end
-  end
-
-  def browser_request?
-    request.user_agent.to_s.include?('Mozilla')
-  end
-
-  def revoking_sessions?
-    params[:revoke_session_id].present? || params[:revoke_all_sessions].present?
-  end
-
-  def revoke_sessions_for_login(user)
-    if params[:revoke_all_sessions].present?
-      user.tokens = {}
-      user.save!
-      user.user_sessions.destroy_all
-    elsif params[:revoke_session_id].present?
-      session = user.user_sessions.find_by(id: params[:revoke_session_id])
-      return unless session
-
-      user.tokens.delete(session.client_id)
-      user.save!
-      session.destroy!
-    end
-  end
-
-  def evict_oldest_session(user)
-    # Drop pre-rollout untracked tokens first so freshly tracked logins aren't evicted.
-    return evict_oldest_token(user) if user.user_sessions.count < user.tokens.size
-
-    oldest_session = user.user_sessions.order(Arel.sql('COALESCE(last_activity_at, created_at) ASC')).first
-    return evict_oldest_token(user) unless oldest_session
-
-    user.tokens.delete(oldest_session.client_id)
-    user.save!
-    oldest_session.destroy!
-  end
-
-  # Fallback if a token exists without a UserSession row (e.g., legacy data before tracking shipped).
-  def evict_oldest_token(user)
-    return if user.tokens.blank?
-
-    oldest_client_id = user.tokens.min_by { |_, v| v['expiry'].to_i }&.first
-    return unless oldest_client_id
-
-    user.tokens.delete(oldest_client_id)
-    user.save!
-  end
-
-  PICKER_SESSION_FIELDS = %i[id browser_name browser_version device_name platform_name platform_version
-                             ip_address city country last_activity_at created_at].freeze
-
-  def handle_sessions_limit_for_login(user)
-    sessions = user.user_sessions.order(last_activity_at: :desc).map { |s| s.slice(*PICKER_SESSION_FIELDS) }
-    render json: { sessions_limit_reached: true, sessions: sessions }, status: :conflict
-  end
-
   def track_user_session
     client_id = @token&.try(:client) || response.headers['client']
     return unless client_id.present? && @resource.present?

app/controllers/instagram/callbacks_controller.rb

@@ -11,8 +11,6 @@ class Instagram::CallbacksController < ApplicationController
     end
 
     process_successful_authorization
-  rescue CustomExceptions::Inbox::LimitExceeded => e
-    handle_limit_error(e)
   rescue StandardError => e
     handle_error(e)
   end
@@ -49,14 +47,6 @@ class Instagram::CallbacksController < ApplicationController
     redirect_to_error_page(error_info)
   end
 
-  def handle_limit_error(error)
-    redirect_to_error_page(
-      'error_type' => error.class.name,
-      'code' => Rack::Utils.status_code(error.http_status),
-      'error_message' => error.message
-    )
-  end
-
   # Extract error details from the exception
   def extract_error_info(error)
     if error.is_a?(OAuth2::Error)

app/controllers/public/api/v1/inboxes/contacts_controller.rb

@@ -18,8 +18,7 @@ class Public::Api::V1::Inboxes::ContactsController < Public::Api::V1::InboxesCon
       contact: @contact_inbox.contact,
       params: permitted_params.to_h.deep_symbolize_keys.except(:identifier)
     )
-    contact_identify_action.perform
-    @contact_inbox.reload
+    render json: contact_identify_action.perform
   end
 
   private
@@ -36,15 +35,11 @@ class Public::Api::V1::Inboxes::ContactsController < Public::Api::V1::InboxesCon
   end
 
   def valid_hmac?
-    expected_hash = OpenSSL::HMAC.hexdigest(
+    params[:identifier_hash] == OpenSSL::HMAC.hexdigest(
       'sha256',
       @inbox_channel.hmac_token,
       params[:identifier].to_s
     )
-    identifier_hash = params[:identifier_hash].to_s
-    return false unless identifier_hash.bytesize == expected_hash.bytesize
-
-    ActiveSupport::SecurityUtils.secure_compare(identifier_hash, expected_hash)
   end
 
   def permitted_params

app/controllers/public/api/v1/portals/base_controller.rb

@@ -24,11 +24,7 @@ class Public::Api::V1::Portals::BaseController < PublicController
   end
 
   def set_view_variant
-    request.variant = if @is_plain_layout_enabled
-                        :plain
-                      elsif @portal_layout == 'documentation'
-                        :documentation
-                      end
+    request.variant = :documentation if @portal_layout == 'documentation' && !@is_plain_layout_enabled
   end
 
   def portal
@@ -43,11 +39,9 @@ class Public::Api::V1::Portals::BaseController < PublicController
   end
 
   def switch_locale_with_portal(&)
-    # Keep @locale as the portal's own locale code (e.g. th_TH) for content queries,
-    # while UI translations fall back to an available I18n locale (e.g. th).
-    @locale = params[:locale]
+    @locale = validate_and_get_locale(params[:locale])
 
-    I18n.with_locale(validate_and_get_locale(@locale), &)
+    I18n.with_locale(@locale, &)
   end
 
   def switch_locale_with_article(&)
@@ -55,12 +49,13 @@ class Public::Api::V1::Portals::BaseController < PublicController
     Rails.logger.info "Article: not found for slug: #{params[:article_slug]}"
     render_404 && return if article.blank?
 
-    @locale = if article.category.present?
-                article.category.locale
-              else
-                article.locale
-              end
-    I18n.with_locale(validate_and_get_locale(@locale), &)
+    article_locale = if article.category.present?
+                       article.category.locale
+                     else
+                       article.locale
+                     end
+    @locale = validate_and_get_locale(article_locale)
+    I18n.with_locale(@locale, &)
   end
 
   def allow_iframe_requests
@@ -69,8 +64,6 @@ class Public::Api::V1::Portals::BaseController < PublicController
 
   def render_404
     portal
-    # set_locale can render_404 before the child's set_view_variant runs; set it here so plain 404s stay chrome-less
-    set_view_variant
     render 'public/api/v1/portals/error/404', status: :not_found
   end
 

app/controllers/public/api/v1/portals_controller.rb

@@ -1,13 +1,11 @@
 class Public::Api::V1::PortalsController < Public::Api::V1::Portals::BaseController
-  include PortalHomeData
-
   before_action :ensure_custom_domain_request, only: [:show]
   before_action :redirect_to_portal_with_locale, only: [:show]
   before_action :portal
   before_action :set_portal_layout
   before_action :set_view_variant
   before_action :ensure_portal_feature_enabled
-  before_action :load_home_data, only: [:show], unless: -> { @is_plain_layout_enabled }
+  before_action :load_home_data, only: [:show], if: -> { @portal_layout == 'documentation' }
   layout 'portal'
 
   def show
@@ -33,4 +31,28 @@ class Public::Api::V1::PortalsController < Public::Api::V1::Portals::BaseControl
     portal
     redirect_to "/hc/#{@portal.slug}/#{@portal.default_locale}"
   end
+
+  def load_home_data
+    base_articles = @portal.articles.published.where(locale: @locale).includes(:author, :category)
+    @visible_categories = @portal.categories
+                                 .where(locale: @locale)
+                                 .joins(:articles).where(articles: { status: :published })
+                                 .order(position: :asc)
+                                 .group('categories.id')
+    @popular_topics = @visible_categories.first(3)
+    @featured = base_articles.order_by_views.limit(6)
+    @category_contributors = build_category_contributors(@visible_categories)
+  end
+
+  def build_category_contributors(categories)
+    category_ids = categories.map(&:id)
+    return {} if category_ids.empty?
+
+    @portal.articles
+           .published
+           .where(locale: @locale, category_id: category_ids)
+           .includes(:author)
+           .group_by(&:category_id)
+           .transform_values { |articles| articles.filter_map(&:author).uniq.first(3) }
+  end
 end

app/controllers/super_admin/accounts_controller.rb

@@ -35,8 +35,7 @@ class SuperAdmin::AccountsController < SuperAdmin::ApplicationController
   #
   def resource_params
     permitted_params = super
-    permitted_params[:limits] = permitted_params[:limits].to_h.compact if permitted_params.key?(:limits)
-    permitted_params[:captain_models] = permitted_params[:captain_models].to_h.compact_blank.presence if permitted_params.key?(:captain_models)
+    permitted_params[:limits] = permitted_params[:limits].to_h.compact
     permitted_params[:selected_feature_flags] = params[:enabled_features].keys.map(&:to_sym) if params[:enabled_features].present?
     permitted_params
   end

app/controllers/tiktok/callbacks_controller.rb

@@ -6,8 +6,6 @@ class Tiktok::CallbacksController < ApplicationController
     return handle_ungranted_scopes_error unless all_scopes_granted?
 
     process_successful_authorization
-  rescue CustomExceptions::Inbox::LimitExceeded => e
-    handle_limit_error(e)
   rescue StandardError => e
     handle_error(e)
   end
@@ -38,14 +36,6 @@ class Tiktok::CallbacksController < ApplicationController
     redirect_to_error_page(error_type: error.class.name, code: 500, error_message: error.message)
   end
 
-  def handle_limit_error(error)
-    redirect_to_error_page(
-      error_type: error.class.name,
-      code: Rack::Utils.status_code(error.http_status),
-      error_message: error.message
-    )
-  end
-
   # Handles the case when a user denies permissions or cancels the authorization flow
   def handle_authorization_error
     redirect_to_error_page(

app/controllers/twilio/callback_controller.rb

@@ -35,17 +35,7 @@ class Twilio::CallbackController < ApplicationController
       :ExternalUserId,
       :ParentExternalUserId,
       :ProfileUsername,
-      :Username,
-      :ReferralBody,
-      :ReferralHeadline,
-      :ReferralSourceId,
-      :ReferralSourceType,
-      :ReferralSourceUrl,
-      :ReferralMediaId,
-      :ReferralMediaContentType,
-      :ReferralMediaUrl,
-      :ReferralNumMedia,
-      :ReferralCtwaClid
+      :Username
     )
   end
 end

app/controllers/webhooks/whatsapp_controller.rb

@@ -47,10 +47,18 @@ class Webhooks::WhatsappController < ActionController::API
     metadata = params.dig(:entry, 0, :changes, 0, :value, :metadata)
     return if metadata.blank?
 
-    Whatsapp::WebhookChannelFinderService.new(
-      display_phone_number: metadata[:display_phone_number],
-      phone_number_id: metadata[:phone_number_id]
-    ).perform
+    phone_number = normalized_phone_number(metadata[:display_phone_number])
+    phone_number_id = metadata[:phone_number_id]
+    channel = Channel::Whatsapp.find_by(phone_number: phone_number)
+
+    return channel if channel && channel.provider_config['phone_number_id'] == phone_number_id
+  end
+
+  def normalized_phone_number(phone_number)
+    return if phone_number.blank?
+
+    phone_number = phone_number.to_s
+    phone_number.start_with?('+') ? phone_number : "+#{phone_number}"
   end
 
   def inactive_whatsapp_number?

app/dashboards/account_dashboard.rb

@@ -18,7 +18,6 @@ class AccountDashboard < Administrate::BaseDashboard
 
                                  # Add all_features last so it appears after manually_managed_features
                                  attributes[:all_features] = AccountFeaturesField
-                                 attributes[:captain_models] = CaptainModelOverridesField
 
                                  attributes
                                else
@@ -58,7 +57,6 @@ class AccountDashboard < Administrate::BaseDashboard
                                       attrs = %i[custom_attributes limits]
                                       attrs << :manually_managed_features if ChatwootApp.chatwoot_cloud?
                                       attrs << :all_features
-                                      attrs << :captain_models
                                       attrs
                                     else
                                       []
@@ -81,7 +79,6 @@ class AccountDashboard < Administrate::BaseDashboard
                                  attrs = %i[limits]
                                  attrs << :manually_managed_features if ChatwootApp.chatwoot_cloud?
                                  attrs << :all_features
-                                 attrs << :captain_models
                                  attrs
                                else
                                  []
@@ -120,7 +117,7 @@ class AccountDashboard < Administrate::BaseDashboard
   # to prevent an error from being raised (wrong number of arguments)
   # Reference: https://github.com/thoughtbot/administrate/pull/2356/files#diff-4e220b661b88f9a19ac527c50d6f1577ef6ab7b0bed2bfdf048e22e6bfa74a05R204
   def permitted_attributes(action)
-    attrs = super + [limits: {}, captain_models: {}]
+    attrs = super + [limits: {}]
 
     # Add manually_managed_features to permitted attributes only for Chatwoot Cloud
     attrs << { manually_managed_features: [] } if ChatwootApp.chatwoot_cloud?

app/drops/conversation_drop.rb

@@ -1,10 +1,6 @@
 class ConversationDrop < BaseDrop
   include MessageFormatHelper
 
-  def id
-    @obj.try(:display_id)
-  end
-
   def display_id
     @obj.try(:display_id)
   end

app/drops/inbox_drop.rb

@@ -2,18 +2,4 @@ class InboxDrop < BaseDrop
   def name
     @obj.try(:name)
   end
-
-  def business_name
-    @obj.try(:sanitized_business_name)
-  end
-
-  def avatar_url
-    @obj.try(:avatar_url)
-  end
-
-  def email
-    return unless @obj.try(:email?)
-
-    @obj.try(:email_address).presence || @obj.try(:channel).try(:email)
-  end
 end

app/finders/conversation_finder.rb

@@ -12,7 +12,6 @@ class ConversationFinder
     'waiting_since_asc' => %w[sort_on_waiting_since asc],
     'waiting_since_desc' => %w[sort_on_waiting_since desc],
     'priority_desc_created_at_asc' => %w[sort_on_priority_created_at desc],
-    'unread' => %w[sort_on_unread desc],
 
     # To be removed in v3.5.0
     'latest' => %w[sort_on_last_activity_at desc],

app/finders/data_import_error_finder.rb

@@ -1,11 +0,0 @@
-class DataImportErrorFinder
-  RESULTS_LIMIT = 5
-
-  def initialize(data_import)
-    @data_import = data_import
-  end
-
-  def import_errors
-    @data_import.import_errors.non_skip_logs.order(created_at: :desc).limit(RESULTS_LIMIT)
-  end
-end

app/finders/data_import_skip_log_finder.rb

@@ -1,35 +0,0 @@
-class DataImportSkipLogFinder
-  RESULTS_LIMIT = 5
-  SOURCE_OBJECT_TYPES = %w[contact conversation message].freeze
-
-  attr_reader :selected_source_object_type
-
-  def initialize(data_import, params = {})
-    @data_import = data_import
-    @selected_source_object_type = valid_source_object_type(params[:skip_logs_type])
-  end
-
-  def skip_logs
-    filtered_scope.order(created_at: :desc).limit(RESULTS_LIMIT)
-  end
-
-  def counts_by_type
-    base_scope.group(:source_object_type).count
-  end
-
-  private
-
-  def base_scope
-    @base_scope ||= @data_import.import_errors.skip_logs
-  end
-
-  def filtered_scope
-    return base_scope if selected_source_object_type.blank?
-
-    base_scope.where(source_object_type: selected_source_object_type)
-  end
-
-  def valid_source_object_type(source_object_type)
-    source_object_type if SOURCE_OBJECT_TYPES.include?(source_object_type)
-  end
-end

app/helpers/api/v1/inboxes_helper.rb

@@ -114,4 +114,10 @@ module Api::V1::InboxesHelper
       'sms' => Current.account.sms_channels
     }[permitted_params[:channel][:type]]
   end
+
+  def validate_limit
+    return unless Current.account.inboxes.count >= Current.account.usage_limits[:inboxes]
+
+    render_payment_required('Account limit exceeded. Upgrade to a higher plan')
+  end
 end

app/helpers/filters/filter_helper.rb

@@ -68,8 +68,6 @@ module Filters::FilterHelper
     when 'text_case_insensitive'
       text_case_insensitive_filter(query_hash, filter_operator_value)
     else
-      return text_cast_filter(query_hash, filter_operator_value) if text_search_on_display_id?(query_hash)
-
       default_filter(query_hash, filter_operator_value)
     end
   end
@@ -84,18 +82,10 @@ module Filters::FilterHelper
       "#{filter_operator_value} #{query_hash[:query_operator]}"
   end
 
-  def text_cast_filter(query_hash, filter_operator_value)
-    "(#{filter_config[:table_name]}.#{query_hash[:attribute_key]})::text #{filter_operator_value} #{query_hash[:query_operator]}"
-  end
-
   def default_filter(query_hash, filter_operator_value)
     "#{filter_config[:table_name]}.#{query_hash[:attribute_key]} #{filter_operator_value} #{query_hash[:query_operator]}"
   end
 
-  def text_search_on_display_id?(query_hash)
-    query_hash[:attribute_key] == 'display_id' && %w[contains does_not_contain].include?(query_hash[:filter_operator])
-  end
-
   def validate_single_condition(condition)
     return if condition['query_operator'].nil?
     return if condition['query_operator'].empty?

app/helpers/portal_helper.rb

@@ -17,11 +17,15 @@ module PortalHelper
     uri.to_s
   end
 
-  def generate_portal_bg(portal_color, theme)
+  def generate_portal_bg_color(portal_color, theme)
     base_color = theme == 'dark' ? 'black' : 'white'
     "color-mix(in srgb, #{portal_color} 20%, #{base_color})"
   end
 
+  def generate_portal_bg(portal_color, theme)
+    generate_portal_bg_color(portal_color, theme)
+  end
+
   def generate_gradient_to_bottom(theme)
     base_color = theme == 'dark' ? '#151718' : 'white'
     "linear-gradient(to bottom, transparent, #{base_color})"
@@ -37,10 +41,6 @@ module PortalHelper
     language_map[locale] || locale
   end
 
-  def html_lang_attribute(locale)
-    locale.to_s.tr('_', '-')
-  end
-
   def theme_query_string(theme)
     theme.present? && theme != 'system' ? "?theme=#{theme}" : ''
   end
@@ -97,18 +97,6 @@ module PortalHelper
     ChatwootMarkdownRenderer.new(content).render_markdown_to_plain_text
   end
 
-  # Renders a stored category icon: a bare ri icon name (e.g. `vip-crown-2-fill/line`) saved color, or a plain emoji character.
-  def render_emoji_or_icon(value, color = nil)
-    return '' if value.blank?
-
-    # Emojis are non-ascii; bare icon names match this safe charset.
-    return ERB::Util.html_escape(value) unless value.match?(/\A[a-z][a-z0-9-]*\z/)
-
-    icon_class = value.start_with?('i-') ? value : "i-ri-#{value}"
-    style = "color: #{color};" if color.to_s.match?(/\A#\h{3,8}\z/)
-    tag.span(class: icon_class, style: style, 'aria-hidden': true)
-  end
-
   def thumbnail_bg_color(username)
     colors = ['#6D95BA', '#A4C3C3', '#E19191']
     return colors.sample if username.blank?

app/javascript/dashboard/api/assignableAgents.js

@@ -6,12 +6,9 @@ class AssignableAgents extends ApiClient {
     super('assignable_agents', { accountScoped: true });
   }
 
-  get(inboxIds, { includeAgentBots = false } = {}) {
+  get(inboxIds) {
     return axios.get(this.url, {
-      params: {
-        inbox_ids: inboxIds,
-        ...(includeAgentBots ? { include_agent_bots: true } : {}),
-      },
+      params: { inbox_ids: inboxIds },
     });
   }
 }

app/javascript/dashboard/api/calls.js

@@ -1,14 +0,0 @@
-/* global axios */
-import ApiClient from './ApiClient';
-
-class CallsAPI extends ApiClient {
-  constructor() {
-    super('calls', { accountScoped: true });
-  }
-
-  get(params = {}) {
-    return axios.get(this.url, { params });
-  }
-}
-
-export default new CallsAPI();

app/javascript/dashboard/api/captain/agentSessions.js

@@ -1,9 +0,0 @@
-import ApiClient from '../ApiClient';
-
-class CaptainAgentSessions extends ApiClient {
-  constructor() {
-    super('captain/agent_sessions', { accountScoped: true });
-  }
-}
-
-export default new CaptainAgentSessions();

app/javascript/dashboard/api/captain/assistant.js

@@ -1,10 +1,6 @@
 /* global axios */
 import ApiClient from '../ApiClient';
 
-// Viewer's UTC offset in hours, matching the reports API convention so the
-// backend can anchor calendar ranges to the viewer's day.
-const getTimezoneOffset = () => -new Date().getTimezoneOffset() / 60;
-
 class CaptainAssistant extends ApiClient {
   constructor() {
     super('captain/assistants', { accountScoped: true });
@@ -25,42 +21,6 @@ class CaptainAssistant extends ApiClient {
       message_history: messageHistory,
     });
   }
-
-  getMetrics({ assistantId, range, signal }) {
-    const requestConfig = {
-      params: { range, timezone_offset: getTimezoneOffset() },
-    };
-    if (signal) requestConfig.signal = signal;
-
-    return axios.get(`${this.url}/${assistantId}/metrics`, requestConfig);
-  }
-
-  getFaqStats({ assistantId, signal }) {
-    const requestConfig = {};
-    if (signal) requestConfig.signal = signal;
-
-    return axios.get(`${this.url}/${assistantId}/faq_stats`, requestConfig);
-  }
-
-  getSummary({ assistantId, range, stats }) {
-    return axios.get(`${this.url}/${assistantId}/summary`, {
-      params: { range, timezone_offset: getTimezoneOffset(), stats },
-    });
-  }
-
-  getDrilldown({ assistantId, metric, range, page, signal }) {
-    const requestConfig = {
-      params: {
-        metric,
-        range,
-        timezone_offset: getTimezoneOffset(),
-        page,
-      },
-    };
-    if (signal) requestConfig.signal = signal;
-
-    return axios.get(`${this.url}/${assistantId}/drilldown`, requestConfig);
-  }
 }
 
 export default new CaptainAssistant();

app/javascript/dashboard/api/captain/messageReports.js

@@ -1,9 +0,0 @@
-import ApiClient from '../ApiClient';
-
-class MessageReports extends ApiClient {
-  constructor() {
-    super('captain/message_reports', { accountScoped: true });
-  }
-}
-
-export default new MessageReports();

app/javascript/dashboard/api/channel/whatsapp/whatsappCallsAPI.js

@@ -10,13 +10,10 @@ class WhatsappCallsAPI extends ApiClient {
     return axios.get(`${this.url}/${callId}`).then(r => r.data);
   }
 
-  // Either conversationId, or contactId + inboxId to let the BE resolve the conversation.
-  initiate({ conversationId, contactId, inboxId }, sdpOffer) {
+  initiate(conversationId, sdpOffer) {
     return axios
       .post(`${this.url}/initiate`, {
         conversation_id: conversationId,
-        contact_id: contactId,
-        inbox_id: inboxId,
         sdp_offer: sdpOffer,
       })
       .then(r => r.data);

app/javascript/dashboard/api/contacts.js

@@ -40,12 +40,6 @@ class ContactAPI extends ApiClient {
     return axios.get(`${this.url}/${contactId}/conversations`, { params });
   }
 
-  getAttachments(contactId, page = 1) {
-    return axios.get(`${this.url}/${contactId}/attachments`, {
-      params: { page },
-    });
-  }
-
   getContactableInboxes(contactId) {
     return axios.get(`${this.url}/${contactId}/contactable_inboxes`);
   }

app/javascript/dashboard/api/dataImports.js

@@ -1,39 +0,0 @@
-/* global axios */
-
-import ApiClient from './ApiClient';
-
-class DataImportsAPI extends ApiClient {
-  constructor() {
-    super('data_imports', { accountScoped: true });
-  }
-
-  start(id) {
-    return axios.post(`${this.url}/${id}/start`);
-  }
-
-  abandon(id) {
-    return axios.post(`${this.url}/${id}/abandon`);
-  }
-
-  show(id, params = {}) {
-    return axios.get(`${this.url}/${id}`, { params });
-  }
-
-  validateSource(payload) {
-    return axios.post(`${this.url}/validate_source`, payload);
-  }
-
-  downloadSkipLogs(id) {
-    return axios.get(`${this.url}/${id}/skip_logs.csv`, {
-      responseType: 'blob',
-    });
-  }
-
-  downloadErrorLogs(id) {
-    return axios.get(`${this.url}/${id}/error_logs.csv`, {
-      responseType: 'blob',
-    });
-  }
-}
-
-export default new DataImportsAPI();

app/javascript/dashboard/api/enterprise/account.js

@@ -14,10 +14,6 @@ class EnterpriseAccountAPI extends ApiClient {
     return axios.post(`${this.url}subscription`);
   }
 
-  selectBillingCurrency(currency) {
-    return axios.post(`${this.url}select_billing_currency`, { currency });
-  }
-
   getLimits() {
     return axios.get(`${this.url}limits`);
   }
@@ -36,6 +32,10 @@ class EnterpriseAccountAPI extends ApiClient {
   getTopupOptions() {
     return axios.get(`${this.url}topup_options`);
   }
+
+  switchCurrency(currency) {
+    return axios.post(`${this.url}switch_currency`, { currency });
+  }
 }
 
 export default new EnterpriseAccountAPI();

app/javascript/dashboard/api/helpCenter/articles.js

@@ -16,8 +16,6 @@ class ArticlesAPI extends PortalsAPI {
     authorId,
     categorySlug,
     sort,
-    query,
-    signal,
   }) {
     const url = getArticleSearchURL({
       pageNumber,
@@ -27,11 +25,10 @@ class ArticlesAPI extends PortalsAPI {
       authorId,
       categorySlug,
       sort,
-      query,
       host: this.url,
     });
 
-    return axios.get(url, { signal });
+    return axios.get(url);
   }
 
   searchArticles({ portalSlug, query }) {

app/javascript/dashboard/api/inbox/conversation.js

@@ -62,10 +62,9 @@ class ConversationApi extends ApiClient {
     });
   }
 
-  assignAgent({ conversationId, agentId, assigneeType }) {
+  assignAgent({ conversationId, agentId }) {
     return axios.post(`${this.url}/${conversationId}/assignments`, {
       assignee_id: agentId,
-      assignee_type: assigneeType,
     });
   }
 

app/javascript/dashboard/api/reports.js

@@ -31,42 +31,6 @@ class ReportsAPI extends ApiClient {
     });
   }
 
-  getDrilldown({
-    metric,
-    bucketTimestamp,
-    from,
-    to,
-    type = 'account',
-    id,
-    groupBy,
-    businessHours,
-    page,
-    perPage,
-    signal,
-  }) {
-    const requestConfig = {
-      params: {
-        metric,
-        bucket_timestamp: bucketTimestamp,
-        since: from,
-        until: to,
-        type,
-        id,
-        group_by: groupBy,
-        business_hours: businessHours,
-        timezone_offset: getTimeOffset(),
-        page,
-        per_page: perPage,
-      },
-    };
-
-    if (signal) {
-      requestConfig.signal = signal;
-    }
-
-    return axios.get(`${this.url}/drilldown`, requestConfig);
-  }
-
   // eslint-disable-next-line default-param-last
   getSummary(since, until, type = 'account', id, groupBy, businessHours) {
     return axios.get(`${this.url}/summary`, {

app/javascript/dashboard/api/specs/article.spec.js

@@ -37,8 +37,7 @@ describe('#PortalAPI', () => {
         authorId: '1',
       });
       expect(axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/portals/room-rental/articles?page=1&locale=en-US&status=published&author_id=1',
-        { signal: undefined }
+        '/api/v1/portals/room-rental/articles?page=1&locale=en-US&status=published&author_id=1'
       );
     });
   });

app/javascript/dashboard/api/specs/assignableAgents.spec.js

@@ -26,15 +26,5 @@ describe('#AssignableAgentsAPI', () => {
         },
       });
     });
-
-    it('#getAssignableAgents with agent bots', () => {
-      assignableAgentsAPI.get([1], { includeAgentBots: true });
-      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/assignable_agents', {
-        params: {
-          inbox_ids: [1],
-          include_agent_bots: true,
-        },
-      });
-    });
   });
 });

app/javascript/dashboard/api/specs/inbox/conversation.spec.js

@@ -90,16 +90,11 @@ describe('#ConversationAPI', () => {
     });
 
     it('#assignAgent', () => {
-      conversationAPI.assignAgent({
-        conversationId: 12,
-        agentId: 34,
-        assigneeType: 'AgentBot',
-      });
+      conversationAPI.assignAgent({ conversationId: 12, agentId: 34 });
       expect(axiosMock.post).toHaveBeenCalledWith(
         `/api/v1/conversations/12/assignments`,
         {
           assignee_id: 34,
-          assignee_type: 'AgentBot',
         }
       );
     });

app/javascript/dashboard/api/specs/reports.spec.js

@@ -1,8 +1,6 @@
 import reportsAPI from '../reports';
 import ApiClient from '../ApiClient';
 
-const timezoneOffset = () => -new Date().getTimezoneOffset() / 60;
-
 describe('#Reports API', () => {
   it('creates correct instance', () => {
     expect(reportsAPI).toBeInstanceOf(ApiClient);
@@ -13,7 +11,6 @@ describe('#Reports API', () => {
     expect(reportsAPI).toHaveProperty('update');
     expect(reportsAPI).toHaveProperty('delete');
     expect(reportsAPI).toHaveProperty('getReports');
-    expect(reportsAPI).toHaveProperty('getDrilldown');
     expect(reportsAPI).toHaveProperty('getSummary');
     expect(reportsAPI).toHaveProperty('getAgentReports');
     expect(reportsAPI).toHaveProperty('getLabelReports');
@@ -45,14 +42,11 @@ describe('#Reports API', () => {
       });
       expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports', {
         params: {
-          business_hours: undefined,
-          group_by: undefined,
-          id: undefined,
           metric: 'conversations_count',
           since: 1621103400,
           until: 1621621800,
           type: 'account',
-          timezone_offset: timezoneOffset(),
+          timezone_offset: -0,
         },
       });
     });
@@ -65,70 +59,13 @@ describe('#Reports API', () => {
           group_by: undefined,
           id: undefined,
           since: 1621103400,
-          timezone_offset: timezoneOffset(),
+          timezone_offset: -0,
           type: 'account',
           until: 1621621800,
         },
       });
     });
 
-    it('#getDrilldown', () => {
-      reportsAPI.getDrilldown({
-        metric: 'incoming_messages_count',
-        bucketTimestamp: 1621103400,
-        from: 1621103400,
-        to: 1621621800,
-        type: 'inbox',
-        id: 1,
-        groupBy: 'day',
-        businessHours: false,
-        page: 2,
-        perPage: 25,
-      });
-      expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports/drilldown', {
-        params: {
-          metric: 'incoming_messages_count',
-          bucket_timestamp: 1621103400,
-          since: 1621103400,
-          until: 1621621800,
-          type: 'inbox',
-          id: 1,
-          group_by: 'day',
-          business_hours: false,
-          timezone_offset: timezoneOffset(),
-          page: 2,
-          per_page: 25,
-        },
-      });
-    });
-
-    it('#getDrilldown with abort signal', () => {
-      const controller = new AbortController();
-
-      reportsAPI.getDrilldown({
-        metric: 'incoming_messages_count',
-        bucketTimestamp: 1621103400,
-        signal: controller.signal,
-      });
-
-      expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports/drilldown', {
-        params: {
-          metric: 'incoming_messages_count',
-          bucket_timestamp: 1621103400,
-          since: undefined,
-          until: undefined,
-          type: 'account',
-          id: undefined,
-          group_by: undefined,
-          business_hours: undefined,
-          timezone_offset: timezoneOffset(),
-          page: undefined,
-          per_page: undefined,
-        },
-        signal: controller.signal,
-      });
-    });
-
     it('#getAgentReports', () => {
       reportsAPI.getAgentReports({
         from: 1621103400,

app/javascript/dashboard/assets/scss/_next-colors.scss

@@ -145,12 +145,6 @@
     --black-alpha-2: 0, 0, 0, 0.04;
     --border-blue: 39, 129, 246, 0.5;
     --white-alpha: 255, 255, 255, 0.8;
-
-    // Voice call widget - light mode
-    --call-widget: 33, 34, 38, 0.95;
-    --call-widget-border: 255, 255, 255, 0.1;
-    --call-widget-text: 237, 238, 240, 1;
-    --call-widget-sub-text: 173, 177, 184, 1;
   }
 
   .dark {
@@ -297,12 +291,6 @@
     --border-blue: 39, 129, 246, 0.5;
     --border-container: 255, 255, 255, 0;
     --white-alpha: 255, 255, 255, 0.1;
-
-    // Voice call widget - dark mode
-    --call-widget: 50, 53, 61, 1;
-    --call-widget-border: 255, 255, 255, 0.07;
-    --call-widget-text: 237, 238, 240, 1;
-    --call-widget-sub-text: 173, 177, 184, 1;
   }
 }
 // NEXT COLORS END

app/javascript/dashboard/components-next/AssignmentPolicy/AssignmentPolicyCard/AssignmentPolicyCard.vue

@@ -28,12 +28,7 @@ const inboxes = computed(() => {
     return {
       name: inbox.name,
       id: inbox.id,
-      icon: getInboxIconByType(
-        inbox.channelType,
-        inbox.medium,
-        'line',
-        inbox.voiceEnabled
-      ),
+      icon: getInboxIconByType(inbox.channelType, inbox.medium, 'line'),
     };
   });
 });

app/javascript/dashboard/components-next/Calls/CallListItem.vue

@@ -1,244 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import { useRoute } from 'vue-router';
-import { useI18n } from 'vue-i18n';
-import { relativeDayTimestamp } from 'shared/helpers/timeHelper';
-import { getInboxVoiceIcon } from 'dashboard/helper/inbox';
-import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
-import Icon from 'dashboard/components-next/icon/Icon.vue';
-import AudioPlayer from 'dashboard/components-next/audio/AudioPlayer.vue';
-import {
-  VOICE_CALL_DIRECTION,
-  VOICE_CALL_STATUS,
-} from 'dashboard/components-next/message/constants';
-import CallStatusBadge from './CallStatusBadge.vue';
-import { CALL_KIND, getCallKind } from './constants';
-
-const props = defineProps({
-  call: {
-    type: Object,
-    required: true,
-  },
-});
-
-const { t } = useI18n();
-const route = useRoute();
-
-const kind = computed(() => getCallKind(props.call));
-
-const contactName = computed(() =>
-  (props.call.contact.name || props.call.contact.phoneNumber || '').replace(
-    /^\+/,
-    ''
-  )
-);
-
-const agentActionLabel = computed(() => {
-  if (!props.call.agent) return '';
-  if (kind.value === CALL_KIND.OUTGOING) return t('CALLS_PAGE.ROW.DIALED_BY');
-  if (kind.value === CALL_KIND.INCOMING) return t('CALLS_PAGE.ROW.PICKED_BY');
-  // Ongoing collapses direction, so resolve dialed-vs-picked from the raw value.
-  if (kind.value === CALL_KIND.ONGOING) {
-    return props.call.direction === VOICE_CALL_DIRECTION.OUTBOUND
-      ? t('CALLS_PAGE.ROW.DIALED_BY')
-      : t('CALLS_PAGE.ROW.PICKED_BY');
-  }
-  return '';
-});
-
-const resultLabel = computed(() => {
-  if (kind.value === CALL_KIND.MISSED) return t('CALLS_PAGE.ROW.NO_AGENT');
-  if (kind.value === CALL_KIND.NO_REPLY) {
-    return t('CALLS_PAGE.ROW.NO_CONTACT_ANSWER');
-  }
-  if (kind.value === CALL_KIND.FAILED) return t('CALLS_PAGE.ROW.FAILED');
-  if (kind.value === CALL_KIND.ONGOING) {
-    return props.call.status === VOICE_CALL_STATUS.RINGING
-      ? t('CALLS_PAGE.ROW.RINGING')
-      : t('CALLS_PAGE.ROW.IN_PROGRESS');
-  }
-  return t('CALLS_PAGE.ROW.ANSWERED');
-});
-
-const providerIcon = computed(() =>
-  getInboxVoiceIcon(props.call.inbox.channelType, props.call.inbox.medium)
-);
-
-const createdAtLabel = computed(() =>
-  relativeDayTimestamp(props.call.createdAt, t('CALLS_PAGE.ROW.YESTERDAY'))
-);
-
-const conversationRoute = computed(() => ({
-  name: 'inbox_conversation',
-  params: {
-    accountId: route.params.accountId,
-    conversation_id: props.call.conversation.displayId,
-  },
-  query: { messageId: props.call.messageId },
-}));
-</script>
-
-<template>
-  <div class="flex flex-col gap-2 py-3.5 border-b border-n-weak lg:hidden">
-    <div class="flex items-center gap-2 min-w-0">
-      <Avatar
-        :src="call.contact.avatar"
-        :name="contactName"
-        :size="24"
-        rounded-full
-      />
-      <span
-        v-tooltip.top="{ content: contactName, delay: { show: 500, hide: 0 } }"
-        class="text-heading-3 font-medium truncate text-n-slate-12 min-w-0"
-      >
-        {{ contactName }}
-      </span>
-      <CallStatusBadge :kind="kind" class="ms-auto shrink-0" />
-      <RouterLink
-        :to="conversationRoute"
-        class="inline-flex items-center h-6 gap-1 px-2 text-label-small outline outline-1 -outline-offset-1 rounded-md outline-n-weak text-n-slate-11 hover:bg-n-alpha-1 shrink-0"
-      >
-        <Icon icon="i-lucide-message-circle" class="size-3.5 text-n-slate-11" />
-        {{ call.conversation.displayId }}
-        <Icon icon="i-lucide-arrow-up-right" class="size-3.5 text-n-slate-11" />
-      </RouterLink>
-    </div>
-    <div class="flex items-center gap-1.5 min-w-0">
-      <template v-if="agentActionLabel">
-        <span class="text-label-small text-n-slate-10 shrink-0">
-          {{ agentActionLabel }}
-        </span>
-        <Avatar
-          :src="call.agent.avatar"
-          :name="call.agent.name"
-          :size="20"
-          rounded-full
-        />
-        <span class="text-body-main truncate text-n-slate-12 min-w-0">
-          {{ call.agent.name }}
-        </span>
-      </template>
-      <span v-else class="text-body-main truncate text-n-slate-10 min-w-0">
-        {{ resultLabel }}
-      </span>
-      <span class="w-px h-3 bg-n-strong shrink-0" />
-      <Icon :icon="providerIcon" class="size-4 text-n-slate-11 shrink-0" />
-      <span class="text-body-main truncate text-n-slate-11 min-w-0">
-        {{ call.inbox.name }}
-      </span>
-      <span
-        v-if="!call.recordingUrl"
-        class="ms-auto shrink-0 text-label-small text-n-slate-11 tabular-nums"
-      >
-        {{ createdAtLabel }}
-      </span>
-    </div>
-    <div
-      v-if="call.recordingUrl"
-      class="flex items-center gap-2 min-w-0 justify-between"
-    >
-      <AudioPlayer
-        :src="call.recordingUrl"
-        :fallback-duration="call.durationSeconds || 0"
-        class="flex-1 sm:flex-[0.7] min-w-0"
-      />
-      <span class="shrink-0 text-label-small text-n-slate-11 tabular-nums">
-        {{ createdAtLabel }}
-      </span>
-    </div>
-  </div>
-
-  <div
-    class="hidden items-center gap-x-1.5 gap-y-2.5 border-b border-n-weak lg:flex lg:items-center lg:gap-1.5"
-  >
-    <div class="flex items-center gap-2.5 min-w-0 w-52 shrink-0 py-3.5">
-      <Avatar
-        :src="call.contact.avatar"
-        :name="contactName"
-        :size="24"
-        rounded-full
-      />
-      <span
-        v-tooltip.top="{ content: contactName, delay: { show: 500, hide: 0 } }"
-        class="text-heading-3 font-medium truncate text-n-slate-12"
-      >
-        {{ contactName }}
-      </span>
-    </div>
-    <div
-      class="flex flex-nowrap items-center gap-x-2 gap-y-2 min-w-0 grow shrink"
-    >
-      <div class="flex items-center gap-x-2 min-w-0 lg:contents py-3.5">
-        <CallStatusBadge :kind="kind" class="shrink-0" />
-        <div
-          v-if="agentActionLabel"
-          class="gap-x-1.5 min-w-0 flex items-center"
-        >
-          <span
-            class="text-label-small text-n-slate-10 truncate shrink min-w-8 xl:min-w-14"
-          >
-            {{ agentActionLabel }}
-          </span>
-          <span class="flex items-center gap-1.5 min-w-16 shrink-[20]">
-            <Avatar
-              :src="call.agent.avatar"
-              :name="call.agent.name"
-              :size="20"
-              rounded-full
-            />
-            <span
-              v-tooltip.top="{
-                content: call.agent.name,
-                delay: { show: 500, hide: 0 },
-              }"
-              class="text-body-main truncate text-n-slate-12 min-w-0"
-            >
-              {{ call.agent.name }}
-            </span>
-          </span>
-        </div>
-        <span
-          v-else-if="resultLabel"
-          class="text-body-main truncate text-n-slate-10 min-w-0 shrink-[20]"
-        >
-          {{ resultLabel }}
-        </span>
-      </div>
-      <AudioPlayer
-        v-if="call.recordingUrl"
-        :src="call.recordingUrl"
-        :fallback-duration="call.durationSeconds || 0"
-        class="w-auto min-w-44 shrink mx-auto"
-      />
-    </div>
-    <div
-      v-tooltip.top="{
-        content: call.inbox.name,
-        delay: { show: 500, hide: 0 },
-      }"
-      class="flex items-center gap-1 justify-end w-40 min-w-4 shrink-[100] py-3.5"
-    >
-      <Icon :icon="providerIcon" class="size-4 text-n-slate-11 shrink-0" />
-      <span class="text-body-main truncate text-n-slate-11 min-w-0">
-        {{ call.inbox.name }}
-      </span>
-    </div>
-    <RouterLink
-      :to="conversationRoute"
-      class="inline-flex items-center h-6 gap-1 px-2 text-label-small py-3.5 outline outline-1 -outline-offset-1 rounded-md outline-n-weak text-n-slate-11 hover:bg-n-alpha-1 shrink-0 justify-self-start"
-    >
-      <Icon icon="i-lucide-message-circle" class="size-3.5 text-n-slate-11" />
-      {{ call.conversation.displayId }}
-      <Icon icon="i-lucide-arrow-up-right" class="size-3.5 text-n-slate-11" />
-    </RouterLink>
-    <span
-      v-tooltip.top="{
-        content: createdAtLabel,
-        delay: { show: 500, hide: 0 },
-      }"
-      class="text-label-small text-end text-n-slate-11 truncate py-3.5 tabular-nums justify-self-end min-w-16 max-w-20 shrink-0"
-    >
-      {{ createdAtLabel }}
-    </span>
-  </div>
-</template>

app/javascript/dashboard/components-next/Calls/CallRecordingPlayer.vue

@@ -1,158 +0,0 @@
-<script setup>
-import { computed, getCurrentInstance, ref, useTemplateRef } from 'vue';
-import { downloadFile } from '@chatwoot/utils';
-import { useEmitter } from 'dashboard/composables/emitter';
-import { emitter } from 'shared/helpers/mitt';
-import Button from 'dashboard/components-next/button/Button.vue';
-import Icon from 'dashboard/components-next/icon/Icon.vue';
-
-const props = defineProps({
-  src: {
-    type: String,
-    required: true,
-  },
-  fallbackDuration: {
-    type: Number,
-    default: 0,
-  },
-});
-
-const PLAYBACK_SPEEDS = [1, 1.5, 2];
-
-const audioPlayer = useTemplateRef('audioPlayer');
-const { uid } = getCurrentInstance();
-
-const isPlaying = ref(false);
-const currentTime = ref(0);
-const duration = ref(props.fallbackDuration);
-const playbackSpeed = ref(1);
-
-const onLoadedMetadata = () => {
-  const loadedDuration = audioPlayer.value?.duration;
-  if (Number.isFinite(loadedDuration)) duration.value = loadedDuration;
-};
-
-const formatTime = time => {
-  if (!time || Number.isNaN(time)) return '00:00';
-  const minutes = Math.floor(time / 60);
-  const seconds = Math.floor(time % 60);
-  return `${minutes.toString().padStart(2, '0')}:${seconds.toString().padStart(2, '0')}`;
-};
-
-const playbackSpeedLabel = computed(() => `${playbackSpeed.value}x`);
-
-const displayedTime = computed(() =>
-  formatTime(
-    isPlaying.value || currentTime.value ? currentTime.value : duration.value
-  )
-);
-
-// Only one recording should play at a time across the list.
-useEmitter('pause_playing_audio', currentPlayingId => {
-  if (currentPlayingId !== uid && isPlaying.value) {
-    audioPlayer.value?.pause();
-    isPlaying.value = false;
-  }
-});
-
-const playOrPause = () => {
-  if (isPlaying.value) {
-    audioPlayer.value.pause();
-    isPlaying.value = false;
-  } else {
-    emitter.emit('pause_playing_audio', uid);
-    audioPlayer.value.play();
-    isPlaying.value = true;
-  }
-};
-
-const onTimeUpdate = () => {
-  currentTime.value = audioPlayer.value?.currentTime;
-};
-
-const seek = event => {
-  const time = Number(event.target.value);
-  audioPlayer.value.currentTime = time;
-  currentTime.value = time;
-};
-
-const onEnd = () => {
-  isPlaying.value = false;
-  currentTime.value = 0;
-};
-
-const changePlaybackSpeed = () => {
-  const currentIndex = PLAYBACK_SPEEDS.indexOf(playbackSpeed.value);
-  playbackSpeed.value =
-    PLAYBACK_SPEEDS[(currentIndex + 1) % PLAYBACK_SPEEDS.length];
-  audioPlayer.value.playbackRate = playbackSpeed.value;
-};
-
-const downloadRecording = () => {
-  downloadFile({ url: props.src, type: 'audio' });
-};
-</script>
-
-<template>
-  <div
-    class="flex items-center justify-center h-9 gap-2 px-2 rounded-full bg-n-alpha-1 dark:bg-n-alpha-2 overflow-hidden"
-    @click.stop
-  >
-    <audio
-      ref="audioPlayer"
-      class="hidden"
-      playsinline
-      @loadedmetadata="onLoadedMetadata"
-      @timeupdate="onTimeUpdate"
-      @ended="onEnd"
-    >
-      <source :src="src" />
-    </audio>
-    <Button
-      variant="ghost"
-      color="slate"
-      size="xs"
-      class="!w-6 !p-0 text-n-slate-12"
-      @click="playOrPause"
-    >
-      <template #icon>
-        <Icon
-          :icon="isPlaying ? 'i-lucide-pause' : 'i-lucide-play'"
-          class="size-4 flex-shrink-0"
-        />
-      </template>
-    </Button>
-    <input
-      type="range"
-      min="0"
-      :max="duration || 0"
-      :value="currentTime"
-      class="flex-1 min-w-0 lg:grow-0 lg:basis-24 h-1 rounded-lg appearance-none cursor-pointer bg-n-slate-12/30 accent-n-slate-11"
-      @input="seek"
-    />
-    <span class="text-sm tabular-nums text-n-slate-11 shrink-0">
-      {{ displayedTime }}
-    </span>
-    <div class="w-px h-3.5 bg-n-slate-6 shrink-0" />
-    <Button
-      variant="ghost"
-      color="slate"
-      size="xs"
-      :label="playbackSpeedLabel"
-      class="!px-1 min-w-6 !text-n-slate-11"
-      @click="changePlaybackSpeed"
-    />
-    <div class="w-px h-3.5 bg-n-slate-6 shrink-0" />
-    <Button
-      variant="ghost"
-      color="slate"
-      size="xs"
-      class="!w-6 !p-0 text-n-slate-11"
-      @click="downloadRecording"
-    >
-      <template #icon>
-        <Icon icon="i-lucide-download" class="size-4 flex-shrink-0" />
-      </template>
-    </Button>
-  </div>
-</template>

app/javascript/dashboard/components-next/Calls/CallStatusBadge.vue

@@ -1,56 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-import { useI18n } from 'vue-i18n';
-import Icon from 'dashboard/components-next/icon/Icon.vue';
-import { CALL_KIND } from './constants';
-
-const props = defineProps({
-  kind: {
-    type: String,
-    required: true,
-  },
-});
-
-const { t } = useI18n();
-
-const KIND_CONFIG = {
-  [CALL_KIND.ONGOING]: {
-    icon: 'i-lucide-phone-call',
-    class: 'bg-n-teal-3 text-n-teal-11',
-  },
-  [CALL_KIND.INCOMING]: {
-    icon: 'i-lucide-phone-incoming',
-    class: 'bg-n-slate-3 text-n-slate-11',
-  },
-  [CALL_KIND.OUTGOING]: {
-    icon: 'i-lucide-phone-outgoing',
-    class: 'bg-n-slate-3 text-n-slate-11',
-  },
-  [CALL_KIND.MISSED]: {
-    icon: 'i-lucide-phone-missed',
-    class: 'bg-n-ruby-3 text-n-ruby-11',
-  },
-  [CALL_KIND.NO_REPLY]: {
-    icon: 'i-lucide-phone-outgoing',
-    class: 'bg-n-amber-3 text-n-amber-11',
-  },
-  [CALL_KIND.FAILED]: {
-    icon: 'i-lucide-phone-off',
-    class: 'bg-n-ruby-3 text-n-ruby-11',
-  },
-};
-
-const config = computed(() => KIND_CONFIG[props.kind]);
-</script>
-
-<template>
-  <span
-    class="inline-flex items-center justify-center w-20 gap-1.5 h-6 px-1 rounded-md text-label-small shrink-0"
-    :class="config.class"
-  >
-    <Icon :icon="config.icon" class="size-3 flex-shrink-0" />
-    <span class="truncate">{{
-      t(`CALLS_PAGE.STATUS.${kind.toUpperCase()}`)
-    }}</span>
-  </span>
-</template>

app/javascript/dashboard/components-next/Calls/CallsEmptyState.vue

@@ -1,34 +0,0 @@
-<script setup>
-import { useRoute, useRouter } from 'vue-router';
-import { useI18n } from 'vue-i18n';
-import EmptyStateLayout from 'dashboard/components-next/EmptyStateLayout.vue';
-import Button from 'dashboard/components-next/button/Button.vue';
-
-const { t } = useI18n();
-const route = useRoute();
-const router = useRouter();
-
-const setupVoiceChannel = () => {
-  router.push({
-    name: 'settings_inbox_new',
-    params: { accountId: route.params.accountId },
-  });
-};
-</script>
-
-<template>
-  <EmptyStateLayout
-    :title="t('CALLS_PAGE.SETUP.TITLE')"
-    :subtitle="t('CALLS_PAGE.SETUP.SUBTITLE')"
-    :show-backdrop="false"
-    :action-perms="['administrator']"
-  >
-    <template #actions>
-      <Button
-        :label="t('CALLS_PAGE.SETUP.ACTION')"
-        icon="i-lucide-plus"
-        @click="setupVoiceChannel"
-      />
-    </template>
-  </EmptyStateLayout>
-</template>

app/javascript/dashboard/components-next/Calls/CallsFilterBar.vue

@@ -1,270 +0,0 @@
-<script setup>
-import { computed, ref } from 'vue';
-import { OnClickOutside } from '@vueuse/components';
-import { useI18n } from 'vue-i18n';
-import Button from 'dashboard/components-next/button/Button.vue';
-import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
-import Icon from 'dashboard/components-next/icon/Icon.vue';
-import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
-
-const props = defineProps({
-  // Null while a fetch is in flight so stale counts are never shown.
-  totalCount: {
-    type: Number,
-    default: null,
-  },
-  agents: {
-    type: Array,
-    default: () => [],
-  },
-  inboxes: {
-    type: Array,
-    default: () => [],
-  },
-  // Self-scoped viewers only ever see their own calls, so the assignee filter
-  // is meaningless for them — only admins get it.
-  showAssignee: {
-    type: Boolean,
-    default: false,
-  },
-});
-
-const activity = defineModel('activity', { type: String, default: null });
-const assigneeId = defineModel('assigneeId', { type: Number, default: null });
-const inboxId = defineModel('inboxId', { type: Number, default: null });
-
-const { t } = useI18n();
-
-const ACTIVITY_ICONS = {
-  missed: 'i-lucide-phone-missed',
-  no_reply: 'i-lucide-phone-outgoing',
-  incoming: 'i-lucide-phone-incoming',
-  outgoing: 'i-lucide-phone-outgoing',
-  in_progress: 'i-lucide-phone-call',
-};
-
-const BASE_ACTIVITIES = ['missed', 'no_reply'];
-const OTHER_ACTIVITIES = ['incoming', 'outgoing', 'in_progress'];
-
-// A single open-menu identifier keeps the three dropdowns mutually exclusive:
-// opening one closes the others without any cross-wiring.
-const openMenu = ref(null); // 'activity' | 'assignee' | 'more' | null
-
-const toggleMenu = name => {
-  openMenu.value = openMenu.value === name ? null : name;
-};
-
-// Each dropdown wrapper closes itself on outside clicks. The guard keeps the
-// other two wrappers (which the click is also outside of) from closing a
-// menu the user is interacting with.
-const closeOnOutside = name => {
-  if (openMenu.value === name) openMenu.value = null;
-};
-
-const activityLabel = value => t(`CALLS_PAGE.FILTERS.${value.toUpperCase()}`);
-
-const activeChipLabel = computed(() => {
-  const label = activityLabel(activity.value);
-  return props.totalCount === null ? label : `${label} (${props.totalCount})`;
-});
-
-const inactiveChips = computed(() =>
-  BASE_ACTIVITIES.filter(value => value !== activity.value)
-);
-
-const otherActivityItems = computed(() =>
-  OTHER_ACTIVITIES.map(value => ({
-    label: activityLabel(value),
-    value,
-    action: 'filter',
-    icon: ACTIVITY_ICONS[value],
-    isSelected: activity.value === value,
-  }))
-);
-
-const assigneeItems = computed(() => [
-  {
-    label: t('CALLS_PAGE.FILTERS.ALL_ASSIGNEES'),
-    value: null,
-    action: 'filter',
-    isSelected: !assigneeId.value,
-  },
-  ...props.agents.map(agent => ({
-    label: agent.name,
-    value: agent.id,
-    action: 'filter',
-    thumbnail: { name: agent.name, src: agent.thumbnail },
-    isSelected: assigneeId.value === agent.id,
-  })),
-]);
-
-const moreFiltersSections = computed(() => [
-  {
-    title: t('CALLS_PAGE.FILTERS.INBOX'),
-    items: [
-      {
-        label: t('CALLS_PAGE.FILTERS.ALL_INBOXES'),
-        value: null,
-        action: 'inbox',
-        isSelected: !inboxId.value,
-      },
-      ...props.inboxes.map(inbox => ({
-        label: inbox.name,
-        value: inbox.id,
-        action: 'inbox',
-        isSelected: inboxId.value === inbox.id,
-      })),
-    ],
-  },
-]);
-
-const selectedAssignee = computed(
-  () => props.agents.find(agent => agent.id === assigneeId.value) || null
-);
-
-const selectedAssigneeLabel = computed(
-  () => selectedAssignee.value?.name || t('CALLS_PAGE.FILTERS.ASSIGNEE')
-);
-
-const isOtherActivitySelected = computed(() =>
-  OTHER_ACTIVITIES.includes(activity.value)
-);
-
-const hasMoreFilters = computed(() => Boolean(inboxId.value));
-
-const setActivity = value => {
-  openMenu.value = null;
-  activity.value = value;
-};
-
-const setAssignee = ({ value }) => {
-  openMenu.value = null;
-  assigneeId.value = value;
-};
-
-const applyMoreFilter = ({ action, value }) => {
-  openMenu.value = null;
-  if (action === 'inbox') inboxId.value = value;
-};
-</script>
-
-<template>
-  <div class="flex flex-wrap items-center justify-between gap-3">
-    <div class="flex flex-wrap items-center gap-2">
-      <span v-if="!activity" class="text-heading-3 text-n-slate-11 shrink-0">
-        {{
-          totalCount === null
-            ? t('CALLS_PAGE.ALL_CALLS')
-            : t('CALLS_PAGE.ALL_CALLS_COUNT', { count: totalCount })
-        }}
-      </span>
-      <Button
-        v-else
-        variant="outline"
-        color="blue"
-        size="sm"
-        :icon="ACTIVITY_ICONS[activity]"
-        class="shrink-0 !h-7 !px-2"
-        @click="setActivity(null)"
-      >
-        {{ activeChipLabel }}
-        <Icon icon="i-lucide-x" />
-      </Button>
-      <div class="w-px h-3.5 mx-1 bg-n-strong shrink-0" />
-      <Button
-        v-for="chip in inactiveChips"
-        :key="chip"
-        variant="outline"
-        color="slate"
-        size="sm"
-        :icon="ACTIVITY_ICONS[chip]"
-        :label="activityLabel(chip)"
-        class="shrink-0 text-n-slate-11 !h-7 !px-2"
-        @click="setActivity(chip)"
-      />
-      <OnClickOutside
-        class="relative shrink-0"
-        @trigger="closeOnOutside('activity')"
-      >
-        <Button
-          variant="outline"
-          color="slate"
-          size="sm"
-          icon="i-lucide-phone"
-          class="!h-7 !px-2"
-          :class="
-            isOtherActivitySelected ? 'text-n-slate-12' : 'text-n-slate-11'
-          "
-          @click="toggleMenu('activity')"
-        >
-          {{ t('CALLS_PAGE.FILTERS.OTHER_ACTIVITY') }}
-          <Icon icon="i-lucide-chevron-down" class="text-n-slate-11" />
-        </Button>
-        <DropdownMenu
-          v-if="openMenu === 'activity'"
-          :menu-items="otherActivityItems"
-          class="mt-1 start-0 top-full w-44"
-          @action="setActivity($event.value)"
-        />
-      </OnClickOutside>
-    </div>
-    <div class="flex items-center gap-2 shrink-0">
-      <OnClickOutside
-        v-if="showAssignee"
-        class="relative"
-        @trigger="closeOnOutside('assignee')"
-      >
-        <Button
-          variant="outline"
-          color="slate"
-          size="sm"
-          icon="i-woot-empty-assignee"
-          class="max-w-52 !h-7 !px-2"
-          :class="assigneeId ? 'text-n-slate-12' : 'text-n-slate-11'"
-          @click="toggleMenu('assignee')"
-        >
-          <template v-if="selectedAssignee" #icon>
-            <Avatar
-              :src="selectedAssignee.thumbnail"
-              :name="selectedAssignee.name"
-              :size="16"
-              rounded-full
-            />
-          </template>
-          <span class="truncate">{{ selectedAssigneeLabel }}</span>
-          <Icon icon="i-lucide-chevron-down" class="text-n-slate-11 shrink-0" />
-        </Button>
-        <DropdownMenu
-          v-if="openMenu === 'assignee'"
-          :menu-items="assigneeItems"
-          show-search
-          class="mt-1 end-0 top-full w-56 max-h-72"
-          @action="setAssignee"
-        />
-      </OnClickOutside>
-      <OnClickOutside class="relative" @trigger="closeOnOutside('more')">
-        <Button
-          variant="outline"
-          size="sm"
-          icon="i-lucide-list-filter"
-          class="!h-7 !px-2"
-          :color="hasMoreFilters ? 'blue' : 'slate'"
-          :class="hasMoreFilters ? '' : 'text-n-slate-11'"
-          @click="toggleMenu('more')"
-        >
-          {{ t('CALLS_PAGE.FILTERS.MORE_FILTERS') }}
-          <Icon
-            icon="i-lucide-chevron-down"
-            :class="hasMoreFilters ? '' : 'text-n-slate-11'"
-          />
-        </Button>
-        <DropdownMenu
-          v-if="openMenu === 'more'"
-          :menu-sections="moreFiltersSections"
-          class="mt-1 end-0 top-full w-56 max-h-80"
-          @action="applyMoreFilter"
-        />
-      </OnClickOutside>
-    </div>
-  </div>
-</template>

app/javascript/dashboard/components-next/Calls/constants.js

@@ -1,51 +0,0 @@
-import {
-  VOICE_CALL_STATUS,
-  VOICE_CALL_DIRECTION,
-} from 'dashboard/components-next/message/constants';
-
-export const CALL_KIND = {
-  ONGOING: 'ongoing',
-  INCOMING: 'incoming',
-  OUTGOING: 'outgoing',
-  MISSED: 'missed',
-  NO_REPLY: 'no_reply',
-  FAILED: 'failed',
-};
-
-// The API returns display values: status (ringing/in-progress/completed/
-// no-answer/failed) and direction (inbound/outbound). The list UI presents
-// them as a single "kind" per row.
-export const getCallKind = call => {
-  if (
-    [VOICE_CALL_STATUS.RINGING, VOICE_CALL_STATUS.IN_PROGRESS].includes(
-      call.status
-    )
-  ) {
-    return CALL_KIND.ONGOING;
-  }
-  if (
-    [VOICE_CALL_STATUS.FAILED, VOICE_CALL_STATUS.REJECTED].includes(call.status)
-  ) {
-    return CALL_KIND.FAILED;
-  }
-  const isInbound = call.direction === VOICE_CALL_DIRECTION.INBOUND;
-  if (call.status === VOICE_CALL_STATUS.NO_ANSWER) {
-    return isInbound ? CALL_KIND.MISSED : CALL_KIND.NO_REPLY;
-  }
-  return isInbound ? CALL_KIND.INCOMING : CALL_KIND.OUTGOING;
-};
-
-// Filter chips map to the status/direction params supported by CallFinder.
-export const CALL_ACTIVITY_PARAMS = {
-  missed: {
-    status: VOICE_CALL_STATUS.NO_ANSWER,
-    direction: VOICE_CALL_DIRECTION.INBOUND,
-  },
-  no_reply: {
-    status: VOICE_CALL_STATUS.NO_ANSWER,
-    direction: VOICE_CALL_DIRECTION.OUTBOUND,
-  },
-  incoming: { direction: VOICE_CALL_DIRECTION.INBOUND },
-  outgoing: { direction: VOICE_CALL_DIRECTION.OUTBOUND },
-  in_progress: { status: VOICE_CALL_STATUS.IN_PROGRESS },
-};

app/javascript/dashboard/components-next/Campaigns/CampaignCard/CampaignCard.vue

@@ -83,12 +83,8 @@ const campaignStatus = computed(() => {
 const inboxName = computed(() => props.inbox?.name || '');
 
 const inboxIcon = computed(() => {
-  const {
-    medium,
-    channel_type: type,
-    voice_enabled: voiceEnabled,
-  } = props.inbox;
-  return getInboxIconByType(type, medium, 'fill', voiceEnabled);
+  const { medium, channel_type: type } = props.inbox;
+  return getInboxIconByType(type, medium);
 });
 </script>
 

app/javascript/dashboard/components-next/Companies/CompanyCreateDialog.vue

@@ -26,13 +26,6 @@ const resetForm = () => {
   form.description = '';
 };
 
-const open = (company = {}) => {
-  form.name = company.name || '';
-  form.domain = company.domain || '';
-  form.description = company.description || '';
-  dialogRef.value?.open();
-};
-
 const handleConfirm = () => {
   if (isFormInvalid.value) return;
 
@@ -52,7 +45,7 @@ const onSuccess = () => {
   closeDialog();
 };
 
-defineExpose({ dialogRef, onSuccess, open });
+defineExpose({ dialogRef, onSuccess });
 </script>
 
 <template>

app/javascript/dashboard/components-next/Companies/CompanySelector.vue

@@ -1,153 +0,0 @@
-<script setup>
-import { computed, ref } from 'vue';
-import { useI18n } from 'vue-i18n';
-import { useDebounceFn } from '@vueuse/core';
-import CompanyAPI from 'dashboard/api/companies';
-import { useAlert } from 'dashboard/composables';
-import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
-import CompanyCreateDialog from 'dashboard/components-next/Companies/CompanyCreateDialog.vue';
-
-const props = defineProps({
-  modelValue: {
-    type: [String, Number],
-    default: '',
-  },
-  // Name of the linked company, so the label shows before the list is loaded.
-  selectedName: {
-    type: String,
-    default: '',
-  },
-  isDetailsView: {
-    type: Boolean,
-    default: false,
-  },
-});
-
-const emit = defineEmits(['select']);
-
-const { t } = useI18n();
-
-const CREATE_PREFIX = 'create:';
-
-const options = ref([]);
-const searchQuery = ref('');
-const createDialogRef = ref(null);
-const isCreatingCompany = ref(false);
-
-const toOption = company => ({ label: company.name, value: company.id });
-
-const createOption = computed(() => {
-  const name = searchQuery.value.trim();
-  if (!name) return null;
-
-  const exists = options.value.some(
-    option => option.label.toLowerCase() === name.toLowerCase()
-  );
-  if (exists) return null;
-
-  return {
-    label: t('COMPANIES.SELECTOR.CREATE_OPTION', { name }),
-    value: `${CREATE_PREFIX}${name}`,
-  };
-});
-
-const comboboxOptions = computed(() => {
-  const list = [...options.value];
-
-  // Keep the linked company visible even when it is not in the loaded results.
-  if (
-    props.modelValue &&
-    props.selectedName &&
-    !list.some(option => option.value === Number(props.modelValue))
-  ) {
-    list.unshift({
-      label: props.selectedName,
-      value: Number(props.modelValue),
-    });
-  }
-
-  if (createOption.value) list.push(createOption.value);
-  return list;
-});
-
-const fetchCompanies = async query => {
-  try {
-    const {
-      data: { payload },
-    } = query
-      ? await CompanyAPI.search(query)
-      : await CompanyAPI.get({ page: 1 });
-    options.value = (payload || []).map(toOption);
-  } catch {
-    options.value = [];
-  }
-};
-
-// Fetch lazily, only when the dropdown opens, instead of on mount.
-const handleOpen = () => {
-  searchQuery.value = '';
-  fetchCompanies('');
-};
-
-const handleSearch = useDebounceFn(query => {
-  searchQuery.value = query?.trim() || '';
-  fetchCompanies(searchQuery.value);
-}, 300);
-
-// Open the create dialog (prefilled with the typed name) so the user can add
-// domain/description before saving, instead of creating with just a name.
-const createCompany = async company => {
-  isCreatingCompany.value = true;
-  try {
-    const {
-      data: { payload },
-    } = await CompanyAPI.create({ company });
-    createDialogRef.value?.onSuccess();
-    emit('select', { id: payload.id, name: payload.name });
-    useAlert(t('COMPANIES.CREATE.MESSAGES.SUCCESS'));
-  } catch {
-    useAlert(t('COMPANIES.CREATE.MESSAGES.ERROR'));
-  } finally {
-    isCreatingCompany.value = false;
-  }
-};
-
-const handleSelect = value => {
-  if (typeof value === 'string' && value.startsWith(CREATE_PREFIX)) {
-    createDialogRef.value?.open({ name: value.slice(CREATE_PREFIX.length) });
-    // Drop the transient "Add …" option so the button label doesn't stick to
-    // it if the dialog is dismissed without creating.
-    searchQuery.value = '';
-    return;
-  }
-
-  const id = value ? Number(value) : '';
-  const selected = comboboxOptions.value.find(option => option.value === id);
-  emit('select', { id, name: selected?.label || '' });
-};
-</script>
-
-<template>
-  <ComboBox
-    :model-value="modelValue"
-    :options="comboboxOptions"
-    :display-label="selectedName"
-    :placeholder="t('COMPANIES.SELECTOR.PLACEHOLDER')"
-    :search-placeholder="t('COMPANIES.SEARCH_PLACEHOLDER')"
-    use-api-results
-    class="[&>div>button]:h-8 [&>div>div_ul]:max-h-56"
-    :class="{
-      '[&>div>button]:bg-n-alpha-black2 [&>div>button:not(.focused)]:!outline-transparent':
-        !isDetailsView,
-      '[&>div>button]:!bg-n-alpha-black2': isDetailsView,
-    }"
-    @open="handleOpen"
-    @search="handleSearch"
-    @update:model-value="handleSelect"
-  />
-  <CompanyCreateDialog
-    ref="createDialogRef"
-    :is-loading="isCreatingCompany"
-    @create="createCompany"
-  />
-</template>

app/javascript/dashboard/components-next/Contacts/ContactsCard/ContactsCard.vue

@@ -15,7 +15,6 @@ const props = defineProps({
   id: { type: Number, required: true },
   name: { type: String, default: '' },
   email: { type: String, default: '' },
-  companyId: { type: [Number, String], default: '' },
   additionalAttributes: { type: Object, default: () => ({}) },
   phoneNumber: { type: String, default: '' },
   thumbnail: { type: String, default: '' },
@@ -42,7 +41,6 @@ const getInitialContactData = () => ({
   id: props.id,
   name: props.name,
   email: props.email,
-  companyId: props.companyId,
   phoneNumber: props.phoneNumber,
   additionalAttributes: props.additionalAttributes,
 });