Merge branch 'develop' into feat/open-article-endpoint

Add window.$chatwoot.openArticle(slug) which opens the widget and navigates the in-widget article viewer to the given help center article.

app/javascript/entrypoints/sdk.js

@@ -109,6 +109,15 @@ const runSDK = ({ baseUrl, websiteToken }) => {
       });
     },
 
+    openArticle(slug) {
+      if (!slug) {
+        throw new Error('Article slug is required');
+      }
+
+      IFrameHelper.events.toggleBubble('open');
+      IFrameHelper.sendMessage('open-article', { slug });
+    },
+
     setUser(identifier, user) {
       if (typeof identifier !== 'string' && typeof identifier !== 'number') {
         throw new Error('Identifier should be a string or a number');

app/javascript/shared/helpers/portalHelper.js

@@ -38,3 +38,24 @@ export const getMatchingLocale = (selectedLocale = '', allowedLocales = []) => {
   // Return the first match that exists in the allowed list, or null
   return priorityMatches.find(l => l && allowedLocales.includes(l)) ?? null;
 };
+
+/**
+ * Build the link consumed by the in-widget article viewer, appending the query
+ * params it expects (plain layout, theme and locale).
+ *
+ * @export
+ * @param {Object} options
+ * @param {string} options.link Relative article/portal path (e.g. `hc/slug/articles/foo`).
+ * @param {(string|null)} [options.locale] Resolved portal locale.
+ * @param {boolean} [options.prefersDarkMode] Whether the widget is in dark mode.
+ * @returns {string} The link with the article viewer query params appended.
+ */
+export const buildArticleViewerLink = ({ link, locale, prefersDarkMode }) => {
+  const params = new URLSearchParams({
+    show_plain_layout: 'true',
+    theme: prefersDarkMode ? 'dark' : 'light',
+    ...(locale && { locale }),
+  });
+
+  return `${link}?${params.toString()}`;
+};

app/javascript/widget/App.vue

@@ -22,6 +22,10 @@ import { useRouter } from 'vue-router';
 import { useAvailability } from 'widget/composables/useAvailability';
 import { SDK_SET_BUBBLE_VISIBILITY } from '../shared/constants/sharedFrameEvents';
 import { emitter } from 'shared/helpers/mitt';
+import {
+  getMatchingLocale,
+  buildArticleViewerLink,
+} from 'shared/helpers/portalHelper';
 
 export default {
   name: 'App',
@@ -160,6 +164,26 @@ export default {
         this.$root.$i18n.locale = localeWithoutVariation;
       }
     },
+    openArticle(slug) {
+      const { portal } = window.chatwootWebChannel;
+      if (!portal || !slug) return;
+
+      const locale = getMatchingLocale(
+        this.$root.$i18n.locale,
+        portal.config?.allowed_locales
+      );
+      const link = buildArticleViewerLink({
+        link: `hc/${portal.slug}/articles/${slug}`,
+        locale,
+        prefersDarkMode: this.prefersDarkMode,
+      });
+      // Add a timestamp so the route always changes, even when the same article
+      // is requested again or the iframe was browsed to another page.
+      this.router.push({
+        name: 'article-viewer',
+        query: { link, v: Date.now() },
+      });
+    },
     registerUnreadEvents() {
       emitter.on(ON_AGENT_MESSAGE_RECEIVED, () => {
         const { name: routeName } = this.$route;
@@ -316,6 +340,8 @@ export default {
           this.setBubbleLabel();
         } else if (message.event === 'set-color-scheme') {
           this.setColorScheme(message.darkMode);
+        } else if (message.event === 'open-article') {
+          this.openArticle(message.slug);
         } else if (message.event === 'toggle-open') {
           this.$store.dispatch('appConfig/toggleWidgetOpen', message.isOpen);
 

app/javascript/widget/components/pageComponents/Home/Article/ArticleContainer.vue

@@ -7,7 +7,10 @@ import { useRouter } from 'vue-router';
 import { useStore } from 'dashboard/composables/store';
 import { useMapGetter } from 'dashboard/composables/store.js';
 import { useDarkMode } from 'widget/composables/useDarkMode';
-import { getMatchingLocale } from 'shared/helpers/portalHelper';
+import {
+  getMatchingLocale,
+  buildArticleViewerLink,
+} from 'shared/helpers/portalHelper';
 
 const store = useStore();
 const router = useRouter();
@@ -38,14 +41,11 @@ const fetchArticles = () => {
 };
 
 const openArticleInArticleViewer = link => {
-  const params = new URLSearchParams({
-    show_plain_layout: 'true',
-    theme: prefersDarkMode.value ? 'dark' : 'light',
-    ...(locale.value && { locale: locale.value }),
+  const linkToOpen = buildArticleViewerLink({
+    link,
+    locale: locale.value,
+    prefersDarkMode: prefersDarkMode.value,
   });
-
-  // Combine link with query parameters
-  const linkToOpen = `${link}?${params.toString()}`;
   router.push({ name: 'article-viewer', query: { link: linkToOpen } });
 };
 

app/javascript/widget/views/ArticleViewer.vue

@@ -11,6 +11,11 @@ export default {
 
 <template>
   <div class="bg-white h-full">
-    <IframeLoader :url="$route.query.link" />
+    <!--
+      Key by fullPath (not just the link) so the iframe remounts on every
+      navigation here, including re-opening the same article via the SDK after
+      the iframe was browsed to another help-center page. See App.vue#openArticle.
+    -->
+    <IframeLoader :key="$route.fullPath" :url="$route.query.link" />
   </div>
 </template>