Merge branch 'develop' into chore/editor-insert-bus

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

.eslintrc.js

@@ -6,7 +6,7 @@ module.exports = {
     'plugin:storybook/recommended',
   ],
   parserOptions: {
-    parser: 'babel-eslint',
+    parser: '@babel/eslint-parser',
     ecmaVersion: 2020,
     sourceType: 'module',
   },
@@ -24,13 +24,16 @@ module.exports = {
     'jsx-a11y/label-has-for': 'off',
     'jsx-a11y/anchor-is-valid': 'off',
     'import/no-unresolved': 'off',
+    'vue/html-indent': 'off',
+    'vue/multi-word-component-names': 'off',
     'vue/max-attributes-per-line': [
       'error',
       {
-        singleline: 20,
+        singleline: {
+          max: 20,
+        },
         multiline: {
           max: 1,
-          allowFirstLine: false,
         },
       },
     ],
@@ -47,6 +50,7 @@ module.exports = {
       },
     ],
     'vue/no-v-html': 'off',
+    'vue/component-definition-name-casing': 'off',
     'vue/singleline-html-element-content-newline': 'off',
     'import/extensions': ['off'],
     'no-console': 'error',

.rubocop.yml

@@ -58,6 +58,7 @@ Metrics/BlockLength:
 Metrics/ModuleLength:
   Exclude:
     - lib/seeders/message_seeder.rb
+    - spec/support/slack_stubs.rb
 Rails/ApplicationController:
   Exclude:
     - 'app/controllers/api/v1/widget/messages_controller.rb'

Gemfile

@@ -159,7 +159,7 @@ gem 'lograge', '~> 0.13.0', require: false
 # worked with microsoft refresh token
 gem 'omniauth-oauth2'
 
-gem 'audited', '~> 5.3'
+gem 'audited', '~> 5.4', '>= 5.4.0'
 
 # need for google auth
 gem 'omniauth'

Gemfile.lock

@@ -126,8 +126,8 @@ GEM
       rake (>= 10.4, < 14.0)
     ast (2.4.2)
     attr_extras (7.1.0)
-    audited (5.3.3)
-      activerecord (>= 5.0, < 7.1)
+    audited (5.4.0)
+      activerecord (>= 5.0, < 7.2)
       request_store (~> 1.2)
     aws-eventstream (1.2.0)
     aws-partitions (1.760.0)
@@ -839,7 +839,7 @@ DEPENDENCIES
   administrate-field-belongs_to_search
   annotate
   attr_extras
-  audited (~> 5.3)
+  audited (~> 5.4, >= 5.4.0)
   aws-sdk-s3
   azure-storage-blob!
   barnes

app/assets/stylesheets/administrate/base/_forms.scss

@@ -24,14 +24,6 @@ select {
   font-size: $base-font-size;
 }
 
-input,
-select,
-textarea {
-  display: block;
-  font-family: $base-font-family;
-  font-size: 16px;
-}
-
 [type="color"],
 [type="date"],
 [type="datetime-local"],
@@ -51,6 +43,7 @@ textarea {
   background-color: $white;
   border: $base-border;
   border-radius: $base-border-radius;
+  font-family: $base-font-family;
   padding: 0.5em;
   transition: border-color $base-duration $base-timing;
   width: 100%;

app/assets/stylesheets/administrate/components/_attributes.scss

@@ -4,8 +4,8 @@
   float: left;
   margin-bottom: $base-spacing;
   margin-top: 0.25em;
-  text-align: right;
-  width: calc(15% - 1rem);
+  text-align: left;
+  width: calc(16% - 1rem);
 }
 
 .preserve-whitespace {
@@ -17,7 +17,7 @@
   float: left;
   margin-bottom: $base-spacing;
   margin-left: 2rem;
-  width: calc(85% - 1rem);
+  width: calc(84% - 1rem);
 }
 
 .attribute--nested {

app/assets/stylesheets/administrate/components/_buttons.scss

@@ -10,7 +10,7 @@ input[type="submit"],
   color: $white;
   cursor: pointer;
   display: inline-block;
-  font-size: $font-size-default;
+  font-size: $font-size-small;
   -webkit-font-smoothing: antialiased;
   font-weight: $font-weight-medium;
   line-height: 1;

app/assets/stylesheets/administrate/components/_main-content.scss

@@ -1,13 +1,18 @@
 .main-content {
   font-size: $font-size-default;
-  left: 23rem;
+  left: 21rem;
   position: absolute;
   right: 0;
   top: 0;
 }
 
 .main-content__body {
+  font-size: $font-size-small;
   padding: $space-two;
+
+  table {
+    font-size: $font-size-small;
+  }
 }
 
 .main-content__header {
@@ -20,7 +25,7 @@
 }
 
 .main-content__page-title {
-  font-size: $font-size-large;
+  font-size: $font-size-medium;
   font-weight: $font-weight-medium;
   margin-right: auto;
 }

app/assets/stylesheets/administrate/components/_navigation.scss

@@ -1,7 +1,12 @@
 .logo-brand {
   margin-bottom: $space-normal;
   padding: $space-normal $space-smaller $space-small;
-  text-align: center;
+  text-align: left;
+
+  img {
+    margin-bottom: $space-smaller;
+    max-height: 3rem;
+  }
 }
 
 .navigation {
@@ -19,12 +24,13 @@
   padding: $space-normal;
   position: fixed;
   top: 0;
-  width: 23rem;
+  width: 21rem;
   z-index: 1023;
 
   li {
     align-items: center;
     display: flex;
+    font-size: $font-size-small;
 
     a {
       color: $color-gray;
@@ -35,6 +41,10 @@
       min-width: $space-medium;
     }
   }
+
+  hr {
+    margin: $space-slab;
+  }
 }
 
 .navigation__link {
@@ -43,7 +53,7 @@
   display: block;
   line-height: 1;
   margin-bottom: $space-smaller;
-  padding: $space-one;
+  padding: $space-small;
 
   &:hover {
     color: $blue;

app/assets/stylesheets/administrate/library/_variables.scss

@@ -4,7 +4,7 @@ $base-font-family: PlusJakarta, Inter, -apple-system, BlinkMacSystemFont, "Segoe
   sans-serif !default;
 $heading-font-family: $base-font-family !default;
 
-$base-font-size: 16px !default;
+$base-font-size: 14px !default;
 
 $base-line-height: 1.5 !default;
 $heading-line-height: 1.2 !default;

app/controllers/api/v1/accounts/contact_inboxes_controller.rb

@@ -0,0 +1,21 @@
+class Api::V1::Accounts::ContactInboxesController < Api::V1::Accounts::BaseController
+  before_action :ensure_inbox
+
+  def filter
+    contact_inbox = @inbox.contact_inboxes.where(inbox_id: permitted_params[:inbox_id], source_id: permitted_params[:source_id])
+    return head :not_found if contact_inbox.empty?
+
+    @contact = contact_inbox.first.contact
+  end
+
+  private
+
+  def ensure_inbox
+    @inbox = Current.account.inboxes.find(permitted_params[:inbox_id])
+    authorize @inbox, :show?
+  end
+
+  def permitted_params
+    params.permit(:inbox_id, :source_id)
+  end
+end

app/controllers/api/v1/integrations/webhooks_controller.rb

@@ -1,7 +1,15 @@
 class Api::V1::Integrations::WebhooksController < ApplicationController
   def create
-    builder = Integrations::Slack::IncomingMessageBuilder.new(params)
+    builder = Integrations::Slack::IncomingMessageBuilder.new(permitted_params)
     response = builder.perform
     render json: response
   end
+
+  private
+
+  # TODO: This is a temporary solution to permit all params for slack unfurling job.
+  # We should only permit the params that we use. Handle all the params based on events and send it to the respective services.
+  def permitted_params
+    params.permit!
+  end
 end

app/controllers/concerns/request_exception_handler.rb

@@ -9,11 +9,14 @@ module RequestExceptionHandler
 
   def handle_with_exception
     yield
-  rescue ActiveRecord::RecordNotFound
+  rescue ActiveRecord::RecordNotFound => e
+    log_handled_error(e)
     render_not_found_error('Resource could not be found')
-  rescue Pundit::NotAuthorizedError
+  rescue Pundit::NotAuthorizedError => e
+    log_handled_error(e)
     render_unauthorized('You are not authorized to do this action')
   rescue ActionController::ParameterMissing => e
+    log_handled_error(e)
     render_could_not_create_error(e.message)
   ensure
     # to address the thread variable leak issues in Puma/Thin webserver
@@ -41,6 +44,7 @@ module RequestExceptionHandler
   end
 
   def render_record_invalid(exception)
+    log_handled_error(exception)
     render json: {
       message: exception.record.errors.full_messages.join(', '),
       attributes: exception.record.errors.attribute_names
@@ -48,6 +52,11 @@ module RequestExceptionHandler
   end
 
   def render_error_response(exception)
+    log_handled_error(exception)
     render json: exception.to_hash, status: exception.http_status
   end
+
+  def log_handled_error(exception)
+    logger.info("Handled error: #{exception.inspect}")
+  end
 end

app/controllers/public/api/v1/inboxes/conversations_controller.rb

@@ -33,7 +33,7 @@ class Public::Api::V1::Inboxes::ConversationsController < Public::Api::V1::Inbox
   end
 
   def create_conversation
-    ::Conversation.create!(conversation_params)
+    ConversationBuilder.new(params: conversation_params, contact_inbox: @contact_inbox).perform
   end
 
   def trigger_typing_event(event)
@@ -41,11 +41,6 @@ class Public::Api::V1::Inboxes::ConversationsController < Public::Api::V1::Inbox
   end
 
   def conversation_params
-    {
-      account_id: @contact_inbox.contact.account_id,
-      inbox_id: @contact_inbox.inbox_id,
-      contact_id: @contact_inbox.contact_id,
-      contact_inbox_id: @contact_inbox.id
-    }
+    params.permit(custom_attributes: {})
   end
 end

app/controllers/public/api/v1/portals/base_controller.rb

@@ -1,5 +1,6 @@
 class Public::Api::V1::Portals::BaseController < PublicController
   before_action :show_plain_layout
+  before_action :set_color_scheme
   around_action :set_locale
   after_action :allow_iframe_requests
 
@@ -9,6 +10,14 @@ class Public::Api::V1::Portals::BaseController < PublicController
     @is_plain_layout_enabled = params[:show_plain_layout] == 'true'
   end
 
+  def set_color_scheme
+    @theme = if %w[dark light].include?(params[:theme])
+               params[:theme]
+             else
+               ''
+             end
+  end
+
   def set_locale(&)
     switch_locale_with_portal(&) if params[:locale].present?
     switch_locale_with_article(&) if params[:article_slug].present?

app/helpers/portal_helper.rb

@@ -0,0 +1,11 @@
+module PortalHelper
+  def generate_portal_bg_color(portal_color, theme)
+    base_color = theme == 'dark' ? 'black' : 'white'
+    "color-mix(in srgb, #{portal_color} 10%, #{base_color})"
+  end
+
+  def generate_portal_bg(portal_color, theme)
+    bg_image = theme == 'dark' ? 'grid_dark.svg' : 'grid.svg'
+    "background: url(/assets/images/hc/#{bg_image}) #{generate_portal_bg_color(portal_color, theme)}"
+  end
+end

app/javascript/dashboard/App.vue

@@ -111,10 +111,8 @@ export default {
       this.$store.dispatch('setActiveAccount', {
         accountId: this.currentAccountId,
       });
-      const {
-        locale,
-        latest_chatwoot_version: latestChatwootVersion,
-      } = this.getAccount(this.currentAccountId);
+      const { locale, latest_chatwoot_version: latestChatwootVersion } =
+        this.getAccount(this.currentAccountId);
       const { pubsub_token: pubsubToken } = this.currentUser || {};
       this.setLocale(locale);
       this.updateRTLDirectionView(locale);

app/javascript/dashboard/api/ApiClient.js

@@ -15,9 +15,8 @@ class ApiClient {
 
   // eslint-disable-next-line class-methods-use-this
   get accountIdFromRoute() {
-    const isInsideAccountScopedURLs = window.location.pathname.includes(
-      '/app/accounts'
-    );
+    const isInsideAccountScopedURLs =
+      window.location.pathname.includes('/app/accounts');
 
     if (isInsideAccountScopedURLs) {
       return window.location.pathname.split('/')[3];

app/javascript/dashboard/api/contacts.js

@@ -53,6 +53,7 @@ class ContactAPI extends ApiClient {
     return axios.get(requestURL);
   }
 
+  // eslint-disable-next-line default-param-last
   filter(page = 1, sortAttr = 'name', queryPayload) {
     let requestURL = `${this.url}/filter?${buildContactParams(page, sortAttr)}`;
     return axios.post(requestURL, queryPayload);

app/javascript/dashboard/api/enterprise/specs/account.spec.js

@@ -1,6 +1,5 @@
 import accountAPI from '../account';
 import ApiClient from '../../ApiClient';
-import describeWithAPIMock from '../../specs/apiSpecHelper';
 
 describe('#enterpriseAccountAPI', () => {
   it('creates correct instance', () => {
@@ -13,17 +12,33 @@ describe('#enterpriseAccountAPI', () => {
     expect(accountAPI).toHaveProperty('checkout');
   });
 
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#checkout', () => {
       accountAPI.checkout();
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/enterprise/api/v1/checkout'
       );
     });
 
     it('#subscription', () => {
       accountAPI.subscription();
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/enterprise/api/v1/subscription'
       );
     });

app/javascript/dashboard/api/reports.js

@@ -31,6 +31,7 @@ class ReportsAPI extends ApiClient {
     });
   }
 
+  // eslint-disable-next-line default-param-last
   getSummary(since, until, type = 'account', id, groupBy, businessHours) {
     return axios.get(`${this.url}/summary`, {
       params: {

app/javascript/dashboard/api/specs/account.spec.js

@@ -1,6 +1,5 @@
 import accountAPI from '../account';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#accountAPI', () => {
   it('creates correct instance', () => {
@@ -13,12 +12,28 @@ describe('#accountAPI', () => {
     expect(accountAPI).toHaveProperty('createAccount');
   });
 
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#createAccount', () => {
       accountAPI.createAccount({
         name: 'Chatwoot',
       });
-      expect(context.axiosMock.post).toHaveBeenCalledWith('/api/v1/accounts', {
+      expect(axiosMock.post).toHaveBeenCalledWith('/api/v1/accounts', {
         name: 'Chatwoot',
       });
     });

app/javascript/dashboard/api/specs/accountActions.spec.js

@@ -1,6 +1,5 @@
 import accountActionsAPI from '../accountActions';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#ContactsAPI', () => {
   it('creates correct instance', () => {
@@ -8,10 +7,26 @@ describe('#ContactsAPI', () => {
     expect(accountActionsAPI).toHaveProperty('merge');
   });
 
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#merge', () => {
       accountActionsAPI.merge(1, 2);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/actions/contact_merge',
         {
           base_contact_id: 1,

app/javascript/dashboard/api/specs/apiSpecHelper.js

@@ -1,27 +0,0 @@
-function apiSpecHelper() {
-  beforeEach(() => {
-    this.originalAxios = window.axios;
-    this.axiosMock = {
-      post: jest.fn(() => Promise.resolve()),
-      get: jest.fn(() => Promise.resolve()),
-      patch: jest.fn(() => Promise.resolve()),
-      delete: jest.fn(() => Promise.resolve()),
-    };
-    window.axios = this.axiosMock;
-  });
-
-  afterEach(() => {
-    window.axios = this.originalAxios;
-  });
-}
-// https://stackoverflow.com/a/59344023/3901856
-const sharedWrapper = describe('sharedWrapper', () => {});
-export default function describeWithAPIMock(skillName, testFn) {
-  return describe(skillName, function configureContext() {
-    function Context() {}
-    Context.prototype = sharedWrapper.ctx;
-    this.ctx = new Context();
-    apiSpecHelper.call(this);
-    testFn.call(this, this);
-  });
-}

app/javascript/dashboard/api/specs/article.spec.js

@@ -1,6 +1,5 @@
 import articlesAPI from '../helpCenter/articles';
 import ApiClient from 'dashboard/api/helpCenter/portals';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#PortalAPI', () => {
   it('creates correct instance', () => {
@@ -12,7 +11,23 @@ describe('#PortalAPI', () => {
     expect(articlesAPI).toHaveProperty('delete');
     expect(articlesAPI).toHaveProperty('getArticles');
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getArticles', () => {
       articlesAPI.getArticles({
         pageNumber: 1,
@@ -21,30 +36,62 @@ describe('#PortalAPI', () => {
         status: 'published',
         author_id: '1',
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/portals/room-rental/articles?page=1&locale=en-US&status=published&author_id=1'
       );
     });
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getArticle', () => {
       articlesAPI.getArticle({
         id: 1,
         portalSlug: 'room-rental',
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/portals/room-rental/articles/1'
       );
     });
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#updateArticle', () => {
       articlesAPI.updateArticle({
         articleId: 1,
         portalSlug: 'room-rental',
         articleObj: { title: 'Update shipping address' },
       });
-      expect(context.axiosMock.patch).toHaveBeenCalledWith(
+      expect(axiosMock.patch).toHaveBeenCalledWith(
         '/api/v1/portals/room-rental/articles/1',
         {
           title: 'Update shipping address',
@@ -52,13 +99,29 @@ describe('#PortalAPI', () => {
       );
     });
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#deleteArticle', () => {
       articlesAPI.deleteArticle({
         articleId: 1,
         portalSlug: 'room-rental',
       });
-      expect(context.axiosMock.delete).toHaveBeenCalledWith(
+      expect(axiosMock.delete).toHaveBeenCalledWith(
         '/api/v1/portals/room-rental/articles/1'
       );
     });

app/javascript/dashboard/api/specs/assignableAgents.spec.js

@@ -1,18 +1,30 @@
 import assignableAgentsAPI from '../assignableAgents';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#AssignableAgentsAPI', () => {
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getAssignableAgents', () => {
       assignableAgentsAPI.get([1]);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/assignable_agents',
-        {
-          params: {
-            inbox_ids: [1],
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/assignable_agents', {
+        params: {
+          inbox_ids: [1],
+        },
+      });
     });
   });
 });

app/javascript/dashboard/api/specs/channel/fbChannel.spec.js

@@ -1,6 +1,5 @@
 import fbChannel from '../../channel/fbChannel';
 import ApiClient from '../../ApiClient';
-import describeWithAPIMock from '../apiSpecHelper';
 
 describe('#FBChannel', () => {
   it('creates correct instance', () => {
@@ -11,10 +10,26 @@ describe('#FBChannel', () => {
     expect(fbChannel).toHaveProperty('update');
     expect(fbChannel).toHaveProperty('delete');
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#create', () => {
       fbChannel.create({ omniauthToken: 'ASFM131CSF@#@$', appId: 'chatwoot' });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/callbacks/register_facebook_page',
         {
           omniauthToken: 'ASFM131CSF@#@$',
@@ -27,7 +42,7 @@ describe('#FBChannel', () => {
         omniauthToken: 'ASFM131CSF@#@$',
         inboxId: 1,
       });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/callbacks/reauthorize_page',
         {
           omniauth_token: 'ASFM131CSF@#@$',

app/javascript/dashboard/api/specs/contacts.spec.js

@@ -1,6 +1,5 @@
 import contactAPI, { buildContactParams } from '../contacts';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#ContactsAPI', () => {
   it('creates correct instance', () => {
@@ -15,56 +14,67 @@ describe('#ContactsAPI', () => {
     expect(contactAPI).toHaveProperty('destroyAvatar');
   });
 
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#get', () => {
       contactAPI.get(1, 'name', 'customer-support');
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/contacts?include_contact_inboxes=false&page=1&sort=name&labels[]=customer-support'
       );
     });
 
     it('#getConversations', () => {
       contactAPI.getConversations(1);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/contacts/1/conversations'
       );
     });
 
     it('#getContactableInboxes', () => {
       contactAPI.getContactableInboxes(1);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/contacts/1/contactable_inboxes'
       );
     });
 
     it('#getContactLabels', () => {
       contactAPI.getContactLabels(1);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/contacts/1/labels'
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/contacts/1/labels');
     });
 
     it('#updateContactLabels', () => {
       const labels = ['support-query'];
       contactAPI.updateContactLabels(1, labels);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
-        '/api/v1/contacts/1/labels',
-        {
-          labels,
-        }
-      );
+      expect(axiosMock.post).toHaveBeenCalledWith('/api/v1/contacts/1/labels', {
+        labels,
+      });
     });
 
     it('#search', () => {
       contactAPI.search('leads', 1, 'date', 'customer-support');
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/contacts/search?include_contact_inboxes=false&page=1&sort=date&q=leads&labels[]=customer-support'
       );
     });
 
     it('#destroyCustomAttributes', () => {
       contactAPI.destroyCustomAttributes(1, ['cloudCustomer']);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/contacts/1/destroy_custom_attributes',
         {
           custom_attributes: ['cloudCustomer'],
@@ -75,7 +85,7 @@ describe('#ContactsAPI', () => {
     it('#importContacts', () => {
       const file = 'file';
       contactAPI.importContacts(file);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/contacts/import',
         expect.any(FormData),
         {
@@ -96,7 +106,7 @@ describe('#ContactsAPI', () => {
         ],
       };
       contactAPI.filter(1, 'name', queryPayload);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/contacts/filter?include_contact_inboxes=false&page=1&sort=name',
         queryPayload
       );
@@ -104,7 +114,7 @@ describe('#ContactsAPI', () => {
 
     it('#destroyAvatar', () => {
       contactAPI.destroyAvatar(1);
-      expect(context.axiosMock.delete).toHaveBeenCalledWith(
+      expect(axiosMock.delete).toHaveBeenCalledWith(
         '/api/v1/contacts/1/avatar'
       );
     });

app/javascript/dashboard/api/specs/conversations.spec.js

@@ -1,6 +1,5 @@
 import conversationsAPI from '../conversations';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#ConversationApi', () => {
   it('creates correct instance', () => {
@@ -14,10 +13,26 @@ describe('#ConversationApi', () => {
     expect(conversationsAPI).toHaveProperty('updateLabels');
   });
 
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getLabels', () => {
       conversationsAPI.getLabels(1);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/conversations/1/labels'
       );
     });
@@ -25,7 +40,7 @@ describe('#ConversationApi', () => {
     it('#updateLabels', () => {
       const labels = ['support-query'];
       conversationsAPI.updateLabels(1, labels);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/conversations/1/labels',
         {
           labels,

app/javascript/dashboard/api/specs/csatReports.spec.js

@@ -1,6 +1,5 @@
 import csatReportsAPI from '../csatReports';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#Reports API', () => {
   it('creates correct instance', () => {
@@ -9,10 +8,26 @@ describe('#Reports API', () => {
     expect(csatReportsAPI).toHaveProperty('get');
     expect(csatReportsAPI).toHaveProperty('getMetrics');
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#get', () => {
       csatReportsAPI.get({ page: 1, from: 1622485800, to: 1623695400 });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/csat_survey_responses',
         {
           params: {
@@ -26,7 +41,7 @@ describe('#Reports API', () => {
     });
     it('#getMetrics', () => {
       csatReportsAPI.getMetrics({ from: 1622485800, to: 1623695400 });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/csat_survey_responses/metrics',
         {
           params: { since: 1622485800, until: 1623695400 },
@@ -39,7 +54,7 @@ describe('#Reports API', () => {
         to: 1623695400,
         user_ids: 1,
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/csat_survey_responses/download',
         {
           params: {

app/javascript/dashboard/api/specs/inbox/conversation.spec.js

@@ -1,6 +1,5 @@
 import conversationAPI from '../../inbox/conversation';
 import ApiClient from '../../ApiClient';
-import describeWithAPIMock from '../apiSpecHelper';
 
 describe('#ConversationAPI', () => {
   it('creates correct instance', () => {
@@ -22,7 +21,23 @@ describe('#ConversationAPI', () => {
     expect(conversationAPI).toHaveProperty('filter');
   });
 
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#get conversations', () => {
       conversationAPI.get({
         inboxId: 1,
@@ -32,19 +47,16 @@ describe('#ConversationAPI', () => {
         labels: [],
         teamId: 1,
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/conversations',
-        {
-          params: {
-            inbox_id: 1,
-            team_id: 1,
-            status: 'open',
-            assignee_type: 'me',
-            page: 1,
-            labels: [],
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/conversations', {
+        params: {
+          inbox_id: 1,
+          team_id: 1,
+          status: 'open',
+          assignee_type: 'me',
+          page: 1,
+          labels: [],
+        },
+      });
     });
 
     it('#search', () => {
@@ -53,7 +65,7 @@ describe('#ConversationAPI', () => {
         page: 1,
       });
 
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/conversations/search',
         {
           params: {
@@ -66,7 +78,7 @@ describe('#ConversationAPI', () => {
 
     it('#toggleStatus', () => {
       conversationAPI.toggleStatus({ conversationId: 12, status: 'online' });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         `/api/v1/conversations/12/toggle_status`,
         {
           status: 'online',
@@ -77,7 +89,7 @@ describe('#ConversationAPI', () => {
 
     it('#assignAgent', () => {
       conversationAPI.assignAgent({ conversationId: 12, agentId: 34 });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         `/api/v1/conversations/12/assignments?assignee_id=34`,
         {}
       );
@@ -85,7 +97,7 @@ describe('#ConversationAPI', () => {
 
     it('#assignTeam', () => {
       conversationAPI.assignTeam({ conversationId: 12, teamId: 1 });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         `/api/v1/conversations/12/assignments`,
         {
           team_id: 1,
@@ -95,7 +107,7 @@ describe('#ConversationAPI', () => {
 
     it('#markMessageRead', () => {
       conversationAPI.markMessageRead({ id: 12 });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         `/api/v1/conversations/12/update_last_seen`
       );
     });
@@ -105,7 +117,7 @@ describe('#ConversationAPI', () => {
         conversationId: 12,
         status: 'typing_on',
       });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         `/api/v1/conversations/12/toggle_typing_status`,
         {
           typing_status: 'typing_on',
@@ -115,14 +127,14 @@ describe('#ConversationAPI', () => {
 
     it('#mute', () => {
       conversationAPI.mute(45);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/conversations/45/mute'
       );
     });
 
     it('#unmute', () => {
       conversationAPI.unmute(45);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/conversations/45/unmute'
       );
     });
@@ -135,18 +147,15 @@ describe('#ConversationAPI', () => {
         labels: [],
         teamId: 1,
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/conversations/meta',
-        {
-          params: {
-            inbox_id: 1,
-            team_id: 1,
-            status: 'open',
-            assignee_type: 'me',
-            labels: [],
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/conversations/meta', {
+        params: {
+          inbox_id: 1,
+          team_id: 1,
+          status: 'open',
+          assignee_type: 'me',
+          labels: [],
+        },
+      });
     });
 
     it('#sendEmailTranscript', () => {
@@ -154,7 +163,7 @@ describe('#ConversationAPI', () => {
         conversationId: 45,
         email: 'john@acme.inc',
       });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/conversations/45/transcript',
         {
           email: 'john@acme.inc',
@@ -167,7 +176,7 @@ describe('#ConversationAPI', () => {
         conversationId: 45,
         customAttributes: { order_d: '1001' },
       });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/conversations/45/custom_attributes',
         {
           custom_attributes: { order_d: '1001' },
@@ -202,9 +211,7 @@ describe('#ConversationAPI', () => {
         },
       };
       conversationAPI.filter(payload);
-      expect(
-        context.axiosMock.post
-      ).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/conversations/filter',
         payload.queryData,
         { params: { page: payload.page } }
@@ -213,7 +220,7 @@ describe('#ConversationAPI', () => {
 
     it('#getAllAttachments', () => {
       conversationAPI.getAllAttachments(1);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/conversations/1/attachments'
       );
     });

app/javascript/dashboard/api/specs/inbox/message.spec.js

@@ -1,6 +1,5 @@
 import messageAPI, { buildCreatePayload } from '../../inbox/message';
 import ApiClient from '../../ApiClient';
-import describeWithAPIMock from '../apiSpecHelper';
 
 describe('#ConversationAPI', () => {
   it('creates correct instance', () => {
@@ -13,13 +12,29 @@ describe('#ConversationAPI', () => {
     expect(messageAPI).toHaveProperty('getPreviousMessages');
   });
 
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getPreviousMessages', () => {
       messageAPI.getPreviousMessages({
         conversationId: 12,
         before: 4573,
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         `/api/v1/conversations/12/messages`,
         {
           params: {
@@ -35,7 +50,6 @@ describe('#ConversationAPI', () => {
         message: 'test content',
         echoId: 12,
         isPrivate: true,
-
         files: [new Blob(['test-content'], { type: 'application/pdf' })],
       });
       expect(formPayload).toBeInstanceOf(FormData);
@@ -58,8 +72,10 @@ describe('#ConversationAPI', () => {
         private: false,
         echo_id: 12,
         content_attributes: { in_reply_to: 12 },
-        bcc_emails: '',
         cc_emails: '',
+        bcc_emails: '',
+        to_emails: '',
+        template_params: undefined,
       });
     });
   });

app/javascript/dashboard/api/specs/inboxes.spec.js

@@ -1,6 +1,5 @@
 import inboxesAPI from '../inboxes';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#InboxesAPI', () => {
   it('creates correct instance', () => {
@@ -14,19 +13,32 @@ describe('#InboxesAPI', () => {
     expect(inboxesAPI).toHaveProperty('getAgentBot');
     expect(inboxesAPI).toHaveProperty('setAgentBot');
   });
-  describeWithAPIMock('API calls', context => {
+
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getCampaigns', () => {
       inboxesAPI.getCampaigns(2);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v1/inboxes/2/campaigns'
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v1/inboxes/2/campaigns');
     });
 
     it('#deleteInboxAvatar', () => {
       inboxesAPI.deleteInboxAvatar(2);
-      expect(context.axiosMock.delete).toHaveBeenCalledWith(
-        '/api/v1/inboxes/2/avatar'
-      );
+      expect(axiosMock.delete).toHaveBeenCalledWith('/api/v1/inboxes/2/avatar');
     });
   });
 });

app/javascript/dashboard/api/specs/integrations.spec.js

@@ -1,6 +1,5 @@
 import integrationAPI from '../integrations';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#integrationAPI', () => {
   it('creates correct instance', () => {
@@ -16,11 +15,27 @@ describe('#integrationAPI', () => {
     expect(integrationAPI).toHaveProperty('listAllSlackChannels');
     expect(integrationAPI).toHaveProperty('deleteHook');
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#connectSlack', () => {
       const code = 'SDNFJNSDFNDSJN';
       integrationAPI.connectSlack(code);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/integrations/slack',
         {
           code,
@@ -31,7 +46,7 @@ describe('#integrationAPI', () => {
     it('#updateSlack', () => {
       const updateObj = { referenceId: 'SDFSDGSVE' };
       integrationAPI.updateSlack(updateObj);
-      expect(context.axiosMock.patch).toHaveBeenCalledWith(
+      expect(axiosMock.patch).toHaveBeenCalledWith(
         '/api/v1/integrations/slack',
         {
           reference_id: updateObj.referenceId,
@@ -41,16 +56,14 @@ describe('#integrationAPI', () => {
 
     it('#listAllSlackChannels', () => {
       integrationAPI.listAllSlackChannels();
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/integrations/slack/list_all_channels'
       );
     });
 
     it('#delete', () => {
       integrationAPI.delete(2);
-      expect(context.axiosMock.delete).toHaveBeenCalledWith(
-        '/api/v1/integrations/2'
-      );
+      expect(axiosMock.delete).toHaveBeenCalledWith('/api/v1/integrations/2');
     });
 
     it('#createHook', () => {
@@ -59,7 +72,7 @@ describe('#integrationAPI', () => {
         settings: { api_key: 'SDFSDGSVE' },
       };
       integrationAPI.createHook(hookData);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/integrations/hooks',
         hookData
       );
@@ -67,7 +80,7 @@ describe('#integrationAPI', () => {
 
     it('#deleteHook', () => {
       integrationAPI.deleteHook(2);
-      expect(context.axiosMock.delete).toHaveBeenCalledWith(
+      expect(axiosMock.delete).toHaveBeenCalledWith(
         '/api/v1/integrations/hooks/2'
       );
     });

app/javascript/dashboard/api/specs/integrations/dyte.spec.js

@@ -1,6 +1,5 @@
 import DyteAPIClient from '../../integrations/dyte';
 import ApiClient from '../../ApiClient';
-import describeWithAPIMock from '../apiSpecHelper';
 
 describe('#accountAPI', () => {
   it('creates correct instance', () => {
@@ -9,10 +8,26 @@ describe('#accountAPI', () => {
     expect(DyteAPIClient).toHaveProperty('addParticipantToMeeting');
   });
 
-  describeWithAPIMock('createAMeeting', context => {
+  describe('createAMeeting', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('creates a valid request', () => {
       DyteAPIClient.createAMeeting(1);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/integrations/dyte/create_a_meeting',
         {
           conversation_id: 1,
@@ -21,10 +36,26 @@ describe('#accountAPI', () => {
     });
   });
 
-  describeWithAPIMock('addParticipantToMeeting', context => {
+  describe('addParticipantToMeeting', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('creates a valid request', () => {
       DyteAPIClient.addParticipantToMeeting(1);
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/integrations/dyte/add_participant_to_meeting',
         {
           message_id: 1,

app/javascript/dashboard/api/specs/notifications.spec.js

@@ -1,6 +1,5 @@
 import notificationsAPI from '../notifications';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#NotificationAPI', () => {
   it('creates correct instance', () => {
@@ -11,31 +10,47 @@ describe('#NotificationAPI', () => {
     expect(notificationsAPI).toHaveProperty('read');
     expect(notificationsAPI).toHaveProperty('readAll');
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#get', () => {
       notificationsAPI.get(1);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/notifications?page=1'
       );
     });
 
     it('#getNotifications', () => {
       notificationsAPI.getNotifications(1);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/notifications/1/notifications'
       );
     });
 
     it('#getUnreadCount', () => {
       notificationsAPI.getUnreadCount();
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/notifications/unread_count'
       );
     });
 
     it('#read', () => {
       notificationsAPI.read(48670, 'Conversation');
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/notifications/read_all',
         {
           primary_actor_id: 'Conversation',
@@ -46,7 +61,7 @@ describe('#NotificationAPI', () => {
 
     it('#readAll', () => {
       notificationsAPI.readAll();
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/notifications/read_all'
       );
     });

app/javascript/dashboard/api/specs/reports.spec.js

@@ -1,6 +1,5 @@
 import reportsAPI from '../reports';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#Reports API', () => {
   it('creates correct instance', () => {
@@ -18,14 +17,30 @@ describe('#Reports API', () => {
     expect(reportsAPI).toHaveProperty('getInboxReports');
     expect(reportsAPI).toHaveProperty('getTeamReports');
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getAccountReports', () => {
       reportsAPI.getReports({
         metric: 'conversations_count',
         from: 1621103400,
         to: 1621621800,
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith('/api/v2/reports', {
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports', {
         params: {
           metric: 'conversations_count',
           since: 1621103400,
@@ -38,20 +53,17 @@ describe('#Reports API', () => {
 
     it('#getAccountSummary', () => {
       reportsAPI.getSummary(1621103400, 1621621800);
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v2/reports/summary',
-        {
-          params: {
-            business_hours: undefined,
-            group_by: undefined,
-            id: undefined,
-            since: 1621103400,
-            timezone_offset: -0,
-            type: 'account',
-            until: 1621621800,
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports/summary', {
+        params: {
+          business_hours: undefined,
+          group_by: undefined,
+          id: undefined,
+          since: 1621103400,
+          timezone_offset: -0,
+          type: 'account',
+          until: 1621621800,
+        },
+      });
     });
 
     it('#getAgentReports', () => {
@@ -60,60 +72,48 @@ describe('#Reports API', () => {
         to: 1621621800,
         businessHours: true,
       });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v2/reports/agents',
-        {
-          params: {
-            since: 1621103400,
-            until: 1621621800,
-            business_hours: true,
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports/agents', {
+        params: {
+          since: 1621103400,
+          until: 1621621800,
+          business_hours: true,
+        },
+      });
     });
 
     it('#getLabelReports', () => {
       reportsAPI.getLabelReports({ from: 1621103400, to: 1621621800 });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v2/reports/labels',
-        {
-          params: {
-            since: 1621103400,
-            until: 1621621800,
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports/labels', {
+        params: {
+          since: 1621103400,
+          until: 1621621800,
+        },
+      });
     });
 
     it('#getInboxReports', () => {
       reportsAPI.getInboxReports({ from: 1621103400, to: 1621621800 });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v2/reports/inboxes',
-        {
-          params: {
-            since: 1621103400,
-            until: 1621621800,
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports/inboxes', {
+        params: {
+          since: 1621103400,
+          until: 1621621800,
+        },
+      });
     });
 
     it('#getTeamReports', () => {
       reportsAPI.getTeamReports({ from: 1621103400, to: 1621621800 });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
-        '/api/v2/reports/teams',
-        {
-          params: {
-            since: 1621103400,
-            until: 1621621800,
-          },
-        }
-      );
+      expect(axiosMock.get).toHaveBeenCalledWith('/api/v2/reports/teams', {
+        params: {
+          since: 1621103400,
+          until: 1621621800,
+        },
+      });
     });
 
     it('#getConversationMetric', () => {
       reportsAPI.getConversationMetric('account');
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v2/reports/conversations',
         {
           params: {

app/javascript/dashboard/api/specs/teams.spec.js

@@ -1,6 +1,5 @@
 import teamsAPI from '../teams';
 import ApiClient from '../ApiClient';
-import describeWithAPIMock from './apiSpecHelper';
 
 describe('#TeamsAPI', () => {
   it('creates correct instance', () => {
@@ -14,17 +13,33 @@ describe('#TeamsAPI', () => {
     expect(teamsAPI).toHaveProperty('addAgents');
     expect(teamsAPI).toHaveProperty('updateAgents');
   });
-  describeWithAPIMock('API calls', context => {
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: jest.fn(() => Promise.resolve()),
+      get: jest.fn(() => Promise.resolve()),
+      patch: jest.fn(() => Promise.resolve()),
+      delete: jest.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
     it('#getAgents', () => {
       teamsAPI.getAgents({ teamId: 1 });
-      expect(context.axiosMock.get).toHaveBeenCalledWith(
+      expect(axiosMock.get).toHaveBeenCalledWith(
         '/api/v1/teams/1/team_members'
       );
     });
 
     it('#addAgents', () => {
       teamsAPI.addAgents({ teamId: 1, agentsList: { user_ids: [1, 10, 21] } });
-      expect(context.axiosMock.post).toHaveBeenCalledWith(
+      expect(axiosMock.post).toHaveBeenCalledWith(
         '/api/v1/teams/1/team_members',
         {
           user_ids: { user_ids: [1, 10, 21] },
@@ -38,7 +53,7 @@ describe('#TeamsAPI', () => {
         teamId: 1,
         agentsList,
       });
-      expect(context.axiosMock.patch).toHaveBeenCalledWith(
+      expect(axiosMock.patch).toHaveBeenCalledWith(
         '/api/v1/teams/1/team_members',
         {
           user_ids: agentsList,

app/javascript/dashboard/assets/scss/plugins/_multiselect.scss

@@ -149,15 +149,11 @@
 }
 
 .multiselect-wrap--small {
-  .multiselect__tags,
-  .multiselect__input {
-    @apply items-center flex;
-  }
 
   .multiselect__tags,
   .multiselect__input,
   .multiselect {
-    @apply bg-white dark:bg-slate-900 text-slate-800 dark:text-slate-100 rounded-[5px] text-sm h-10 min-h-[2.5rem];
+    @apply bg-white dark:bg-slate-900 text-slate-800 dark:text-slate-100 rounded-[5px] text-sm  min-h-[2.5rem];
   }
 
   .multiselect__input {
@@ -165,11 +161,15 @@
   }
 
   .multiselect__single {
-    @apply items-center flex m-0 text-sm max-h-[2.375rem] text-slate-800 dark:text-slate-100 bg-white dark:bg-slate-900 py-1 px-0.5;
+    @apply items-center flex m-0 text-sm max-h-[2.375rem] text-slate-800 dark:text-slate-100 bg-white dark:bg-slate-900 py-3 px-0.5;
   }
 
   .multiselect__placeholder {
-    @apply m-0 py-1 px-0.5;
+    @apply m-0 py-2 px-0.5;
+  }
+
+  .multiselect__tag {
+    @apply py-[6px] my-[1px];
   }
 
   .multiselect__select {
@@ -181,9 +181,6 @@
     @apply bg-transparent;
   }
 
-  .multiselect__tags-wrap {
-    @apply flex-shrink-0;
-  }
 }
 
 .multiselect-wrap--medium {

app/javascript/dashboard/components/ChatList.vue

@@ -10,7 +10,8 @@
     <div
       class="flex items-center justify-between py-0 px-4"
       :class="{
-        'pb-3 border-b border-slate-75 dark:border-slate-700': hasAppliedFiltersOrActiveFolders,
+        'pb-3 border-b border-slate-75 dark:border-slate-700':
+          hasAppliedFiltersOrActiveFolders,
       }"
     >
       <div class="flex max-w-[85%] justify-center items-center">
@@ -24,9 +25,7 @@
           v-if="!hasAppliedFiltersOrActiveFolders"
           class="p-1 my-0.5 mx-1 rounded-md capitalize bg-slate-50 dark:bg-slate-800 text-xxs text-slate-600 dark:text-slate-300"
         >
-          {{
-            this.$t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`)
-          }}
+          {{ $t(`CHAT_LIST.CHAT_STATUS_FILTER_ITEMS.${activeStatus}.TEXT`) }}
         </span>
       </div>
       <div class="flex items-center gap-1">
@@ -642,10 +641,8 @@ export default {
     },
     handleKeyEvents(e) {
       if (hasPressedAltAndJKey(e)) {
-        const {
-          allConversations,
-          activeConversationIndex,
-        } = this.getKeyboardListenerParams();
+        const { allConversations, activeConversationIndex } =
+          this.getKeyboardListenerParams();
         if (activeConversationIndex === -1) {
           allConversations[0].click();
         }

app/javascript/dashboard/components/CustomSnoozeModal.vue

@@ -13,10 +13,10 @@
       />
       <div class="flex flex-row justify-end gap-2 py-2 px-0 w-full">
         <woot-button variant="clear" @click.prevent="onClose">
-          {{ this.$t('CONVERSATION.CUSTOM_SNOOZE.CANCEL') }}
+          {{ $t('CONVERSATION.CUSTOM_SNOOZE.CANCEL') }}
         </woot-button>
         <woot-button>
-          {{ this.$t('CONVERSATION.CUSTOM_SNOOZE.APPLY') }}
+          {{ $t('CONVERSATION.CUSTOM_SNOOZE.APPLY') }}
         </woot-button>
       </div>
     </form>

app/javascript/dashboard/components/MaskedText.vue

@@ -1,6 +1,6 @@
 <template>
   <div class="text--container">
-    <woot-button size="small" class=" button--text" @click="onCopy">
+    <woot-button size="small" class="button--text" @click="onCopy">
       {{ $t('COMPONENTS.CODE.BUTTON_TEXT') }}
     </woot-button>
     <woot-button

app/javascript/dashboard/components/Modal.vue

@@ -66,9 +66,9 @@ export default {
         'right-aligned': 'right-aligned',
       };
 
-      return `modal-mask skip-context-menu ${modalClassNameMap[
-        this.modalType
-      ] || ''}`;
+      return `modal-mask skip-context-menu ${
+        modalClassNameMap[this.modalType] || ''
+      }`;
     },
   },
   mounted() {

app/javascript/dashboard/components/SettingsSection.vue

@@ -2,7 +2,8 @@
   <div
     class="ml-0 mr-0 flex pt-0 pr-4 pb-4 pl-0"
     :class="{
-      'pt-4 border-b border-solid border-slate-50 dark:border-slate-700/30': showBorder,
+      'pt-4 border-b border-solid border-slate-50 dark:border-slate-700/30':
+        showBorder,
     }"
   >
     <div class="w-[30%] min-w-0 max-w-[30%] pr-12">

app/javascript/dashboard/components/app/PaymentPendingBanner.vue

@@ -72,10 +72,8 @@ export default {
       const { custom_attributes: subscription } = account;
       if (!subscription) return EMPTY_SUBSCRIPTION_INFO;
 
-      const {
-        subscription_status: status,
-        subscription_ends_on: endsOn,
-      } = subscription;
+      const { subscription_status: status, subscription_ends_on: endsOn } =
+        subscription;
 
       return { status, endsOn: new Date(endsOn) };
     },

app/javascript/dashboard/components/app/versionCheckHelper.js

@@ -1,4 +1,4 @@
-const semver = require('semver');
+import semver from 'semver';
 
 export const hasAnUpdateAvailable = (latestVersion, currentVersion) => {
   if (!semver.valid(latestVersion)) {

app/javascript/dashboard/components/buttons/ResolveAction.vue

@@ -10,7 +10,7 @@
         :is-loading="isLoading"
         @click="onCmdResolveConversation"
       >
-        {{ this.$t('CONVERSATION.HEADER.RESOLVE_ACTION') }}
+        {{ $t('CONVERSATION.HEADER.RESOLVE_ACTION') }}
       </woot-button>
       <woot-button
         v-else-if="isResolved"
@@ -21,7 +21,7 @@
         :is-loading="isLoading"
         @click="onCmdOpenConversation"
       >
-        {{ this.$t('CONVERSATION.HEADER.REOPEN_ACTION') }}
+        {{ $t('CONVERSATION.HEADER.REOPEN_ACTION') }}
       </woot-button>
       <woot-button
         v-else-if="showOpenButton"
@@ -31,7 +31,7 @@
         :is-loading="isLoading"
         @click="onCmdOpenConversation"
       >
-        {{ this.$t('CONVERSATION.HEADER.OPEN_ACTION') }}
+        {{ $t('CONVERSATION.HEADER.OPEN_ACTION') }}
       </woot-button>
       <woot-button
         v-if="showAdditionalActions"
@@ -57,7 +57,7 @@
             icon="snooze"
             @click="() => openSnoozeModal()"
           >
-            {{ this.$t('CONVERSATION.RESOLVE_DROPDOWN.SNOOZE_UNTIL') }}
+            {{ $t('CONVERSATION.RESOLVE_DROPDOWN.SNOOZE_UNTIL') }}
           </woot-button>
         </woot-dropdown-item>
         <woot-dropdown-item v-if="!isPending">
@@ -68,7 +68,7 @@
             icon="book-clock"
             @click="() => toggleStatus(STATUS_TYPE.PENDING)"
           >
-            {{ this.$t('CONVERSATION.RESOLVE_DROPDOWN.MARK_PENDING') }}
+            {{ $t('CONVERSATION.RESOLVE_DROPDOWN.MARK_PENDING') }}
           </woot-button>
         </woot-dropdown-item>
       </woot-dropdown-menu>

app/javascript/dashboard/components/layout/sidebarComponents/AddAccountModal.vue

@@ -34,8 +34,8 @@
             <woot-submit-button
               :disabled="
                 $v.accountName.$invalid ||
-                  $v.accountName.$invalid ||
-                  uiFlags.isCreating
+                $v.accountName.$invalid ||
+                uiFlags.isCreating
               "
               :button-text="$t('CREATE_ACCOUNT.FORM.SUBMIT')"
               :loading="uiFlags.isCreating"

app/javascript/dashboard/components/layout/sidebarComponents/NotificationBell.vue

@@ -3,7 +3,8 @@
     <button
       class="text-slate-600 dark:text-slate-100 w-10 h-10 my-2 flex items-center justify-center rounded-lg hover:bg-slate-25 dark:hover:bg-slate-700 dark:hover:text-slate-100 hover:text-slate-600 relative"
       :class="{
-        'bg-woot-50 dark:bg-slate-800 text-woot-500 hover:bg-woot-50': isNotificationPanelActive,
+        'bg-woot-50 dark:bg-slate-800 text-woot-500 hover:bg-woot-50':
+          isNotificationPanelActive,
       }"
       @click="openNotificationPanel"
     >

app/javascript/dashboard/components/layout/sidebarComponents/SecondaryChildNavItem.vue

@@ -9,7 +9,8 @@
       class="font-medium h-7 my-1 hover:bg-slate-25 hover:text-bg-50 flex items-center px-2 rounded-md dark:hover:bg-slate-800"
       :class="{
         'bg-woot-25 dark:bg-slate-800': isActive,
-        'text-ellipsis overflow-hidden whitespace-nowrap max-w-full': shouldTruncate,
+        'text-ellipsis overflow-hidden whitespace-nowrap max-w-full':
+          shouldTruncate,
       }"
       @click="navigate"
     >
@@ -44,7 +45,8 @@
             class="text-sm text-slate-700 dark:text-slate-100"
             :class="{
               'text-woot-500 dark:text-woot-500': isActive,
-              'text-ellipsis overflow-hidden whitespace-nowrap max-w-full': shouldTruncate,
+              'text-ellipsis overflow-hidden whitespace-nowrap max-w-full':
+                shouldTruncate,
             }"
           >
             {{ label }}

app/javascript/dashboard/components/layout/sidebarComponents/SecondaryNavItem.vue

@@ -35,7 +35,8 @@
         :class="{
           'text-slate-300 dark:text-slate-600': isCountZero && !isActiveView,
           'text-slate-600 dark:text-slate-50': !isCountZero && !isActiveView,
-          'bg-woot-75 dark:bg-woot-200 text-woot-600 dark:text-woot-600': isActiveView,
+          'bg-woot-75 dark:bg-woot-200 text-woot-600 dark:text-woot-600':
+            isActiveView,
           'bg-slate-50 dark:bg-slate-700': !isActiveView,
         }"
       >

app/javascript/dashboard/components/ui/TimeAgo.vue

@@ -53,16 +53,24 @@ export default {
       const createdTimeDiff = Date.now() - this.createdAtTimestamp * 1000;
       const isBeforeAMonth = createdTimeDiff > DAY_IN_MILLI_SECONDS * 30;
       return !isBeforeAMonth
-        ? `Created ${this.createdAtTimeAgo}`
-        : `Created at: ${this.dateFormat(this.createdAtTimestamp)}`;
+        ? `${this.$t('CHAT_LIST.CHAT_TIME_STAMP.CREATED.LATEST')} ${
+            this.createdAtTimeAgo
+          }`
+        : `${this.$t(
+            'CHAT_LIST.CHAT_TIME_STAMP.CREATED.OLDEST'
+          )} ${this.dateFormat(this.createdAtTimestamp)}`;
     },
     lastActivity() {
       const lastActivityTimeDiff =
         Date.now() - this.lastActivityTimestamp * 1000;
       const isNotActive = lastActivityTimeDiff > DAY_IN_MILLI_SECONDS * 30;
       return !isNotActive
-        ? `Last activity ${this.lastActivityAtTimeAgo}`
-        : `Last activity: ${this.dateFormat(this.lastActivityTimestamp)}`;
+        ? `${this.$t('CHAT_LIST.CHAT_TIME_STAMP.LAST_ACTIVITY.ACTIVE')} ${
+            this.lastActivityAtTimeAgo
+          }`
+        : `${this.$t(
+            'CHAT_LIST.CHAT_TIME_STAMP.LAST_ACTIVITY.NOT_ACTIVE'
+          )} ${this.dateFormat(this.lastActivityTimestamp)}`;
     },
     tooltipText() {
       return `${this.createdAt}

app/javascript/dashboard/components/widgets/AILoader.vue

@@ -1,6 +1,6 @@
 <template>
   <div class="animation-container margin-top-1">
-    <div class="ai-typing--wrap ">
+    <div class="ai-typing--wrap">
       <fluent-icon icon="wand" size="14" class="ai-typing--icon" />
       <label>
         {{ $t('INTEGRATION_SETTINGS.OPEN_AI.ASSISTANCE_MODAL.AI_WRITING') }}

app/javascript/dashboard/components/widgets/FilterInput/Index.vue

@@ -1,3 +1,4 @@
+<!-- eslint-disable vue/no-mutating-props -->
 <template>
   <div>
     <div
@@ -255,7 +256,9 @@ export default {
           value === 'conversation_attribute' ||
           value === 'contact_attribute'
         ) {
+          // eslint-disable-next-line vue/no-mutating-props
           this.value.custom_attribute_type = this.customAttributeType;
+          // eslint-disable-next-line vue/no-mutating-props
         } else this.value.custom_attribute_type = '';
       },
       immediate: true,

app/javascript/dashboard/components/widgets/WootWriter/Editor.vue

@@ -23,6 +23,7 @@
       @change="onFileChange"
     />
     <div ref="editor" />
+    <slot name="footer" />
   </div>
 </template>
 
@@ -40,6 +41,7 @@ import {
   suggestionsPlugin,
   triggerCharacters,
 } from '@chatwoot/prosemirror-schema/src/mentions/plugin';
+import { BUS_EVENTS } from 'shared/constants/busEvents';
 
 import TagAgents from '../conversation/TagAgents.vue';
 import CannedResponse from '../conversation/CannedResponse.vue';
@@ -47,6 +49,8 @@ import VariableList from '../conversation/VariableList.vue';
 import {
   appendSignature,
   removeSignature,
+  insertAtCursor,
+  scrollCursorIntoView,
 } from 'dashboard/helper/editorHelper';
 
 const TYPING_INDICATOR_IDLE_TIME = 4000;
@@ -72,7 +76,9 @@ import { MESSAGE_EDITOR_MENU_OPTIONS } from 'dashboard/constants/editor';
 const createState = (
   content,
   placeholder,
+  // eslint-disable-next-line default-param-last
   plugins = [],
+  // eslint-disable-next-line default-param-last
   methods = {},
   enabledMenuOptions
 ) => {
@@ -270,6 +276,7 @@ export default {
           const tr = this.editorView.state.tr.replaceSelectionWith(node);
           this.editorView.focus();
           this.state = this.editorView.state.apply(tr);
+          this.editorView.updateState(this.state);
           this.emitOnChange();
           this.$emit('clear-selection');
         }
@@ -295,7 +302,17 @@ export default {
   mounted() {
     this.createEditorView();
     this.editorView.updateState(this.state);
-    this.focusEditor(this.value);
+    this.focusEditorInputField();
+
+    // BUS Event to insert text or markdown into the editor at the
+    // current cursor position.
+    // Components using this
+    // 1. SearchPopover.vue
+
+    bus.$on(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, this.insertContentIntoEditor);
+  },
+  beforeDestroy() {
+    bus.$off(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, this.insertContentIntoEditor);
   },
   methods: {
     reloadState(content = this.value) {
@@ -382,6 +399,7 @@ export default {
         state: this.state,
         dispatchTransaction: tx => {
           this.state = this.state.apply(tx);
+          this.editorView.updateState(this.state);
           this.emitOnChange();
         },
         handleDOMEvents: {
@@ -438,11 +456,7 @@ export default {
         userFullName: mentionItem.name,
       });
 
-      const tr = this.editorView.state.tr
-        .replaceWith(this.range.from, this.range.to, node)
-        .insertText(` `);
-      this.state = this.editorView.state.apply(tr);
-      this.emitOnChange();
+      this.insertNodeIntoEditor(node, this.range.from, this.range.to);
       this.$track(CONVERSATION_EVENTS.USED_MENTIONS);
 
       return false;
@@ -456,26 +470,12 @@ export default {
         return null;
       }
 
-      let from = this.range.from - 1;
       let node = new MessageMarkdownTransformer(messageSchema).parse(
         updatedMessage
       );
 
-      if (node.textContent === updatedMessage) {
-        node = this.editorView.state.schema.text(updatedMessage);
-        from = this.range.from;
-      }
+      this.insertNodeIntoEditor(node, this.range.from, this.range.to);
 
-      const tr = this.editorView.state.tr.replaceWith(
-        from,
-        this.range.to,
-        node
-      );
-
-      this.state = this.editorView.state.apply(tr);
-      this.emitOnChange();
-
-      tr.scrollIntoView();
       this.$track(CONVERSATION_EVENTS.INSERTED_A_CANNED_RESPONSE);
       return false;
     },
@@ -483,23 +483,14 @@ export default {
       if (!this.editorView) {
         return null;
       }
-      let node = this.editorView.state.schema.text(`{{${variable}}}`);
-      const from = this.range.from;
 
-      const tr = this.editorView.state.tr.replaceWith(
-        from,
-        this.range.to,
-        node
-      );
+      const content = `{{${variable}}}`;
+      let node = this.editorView.state.schema.text(content);
+      const { from, to } = this.range;
 
-      this.state = this.editorView.state.apply(tr);
-      this.emitOnChange();
-
-      // The `{{ }}` are added to the message, but the cursor is placed
-      // and onExit of suggestionsPlugin is not called. So we need to manually hide
+      this.insertNodeIntoEditor(node, from, to);
       this.showVariables = false;
       this.$track(CONVERSATION_EVENTS.INSERTED_A_VARIABLE);
-      tr.scrollIntoView();
       return false;
     },
     openFileBrowser() {
@@ -555,8 +546,6 @@ export default {
     },
 
     emitOnChange() {
-      this.editorView.updateState(this.state);
-
       this.$emit('input', this.contentFromEditor);
     },
 
@@ -616,6 +605,19 @@ export default {
     onFocus() {
       this.$emit('focus');
     },
+    insertContentIntoEditor(content, defaultFrom = 0) {
+      const from = defaultFrom || this.editorView.state.selection.from || 0;
+      let node = new MessageMarkdownTransformer(messageSchema).parse(content);
+
+      this.insertNodeIntoEditor(node, from, undefined);
+    },
+    insertNodeIntoEditor(node, from = 0, to = 0) {
+      this.state = insertAtCursor(this.editorView, node, from, to);
+      this.emitOnChange();
+      this.$nextTick(() => {
+        scrollCursorIntoView(this.editorView);
+      });
+    },
   },
 };
 </script>
@@ -709,6 +711,6 @@ export default {
 }
 
 .editor-warning__message {
-  @apply text-red-400 dark:text-red-400 font-normal pt-1 pb-0 px-0;
+  @apply text-red-400 dark:text-red-400 text-sm font-normal pt-1 pb-0 px-0;
 }
 </style>

app/javascript/dashboard/components/widgets/WootWriter/FullEditor.vue

@@ -32,7 +32,9 @@ const MAXIMUM_FILE_UPLOAD_SIZE = 4; // in MB
 const createState = (
   content,
   placeholder,
+  // eslint-disable-next-line default-param-last
   plugins = [],
+  // eslint-disable-next-line default-param-last
   methods = {},
   enabledMenuOptions
 ) => {

app/javascript/dashboard/components/widgets/conversation/AvailabilityStatusBadge.vue

@@ -1,8 +1,6 @@
 <template>
   <div
-    :class="
-      `status-badge status-badge__${status} rounded-full w-2.5 h-2.5 mr-0.5 rtl:mr-0 rtl:ml-0.5 inline-flex`
-    "
+    :class="`status-badge status-badge__${status} rounded-full w-2.5 h-2.5 mr-0.5 rtl:mr-0 rtl:ml-0.5 inline-flex`"
   />
 </template>
 <script>

app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

@@ -16,7 +16,7 @@
     >
       <div class="items-center flex justify-between last:mt-4">
         <span class="text-slate-800 dark:text-slate-100 text-xs font-medium">{{
-          this.$t('CHAT_LIST.CHAT_SORT.STATUS')
+          $t('CHAT_LIST.CHAT_SORT.STATUS')
         }}</span>
         <filter-item
           type="status"
@@ -28,7 +28,7 @@
       </div>
       <div class="items-center flex justify-between last:mt-4">
         <span class="text-slate-800 dark:text-slate-100 text-xs font-medium">{{
-          this.$t('CHAT_LIST.CHAT_SORT.ORDER_BY')
+          $t('CHAT_LIST.CHAT_SORT.ORDER_BY')
         }}</span>
         <filter-item
           type="sort"

app/javascript/dashboard/components/widgets/conversation/ConversationCard.vue

@@ -87,7 +87,7 @@
             class="-mt-0.5 align-middle inline-block text-slate-600 dark:text-slate-300"
             :icon="attachmentIcon"
           />
-          {{ this.$t(`${attachmentMessageContent}`) }}
+          {{ $t(`${attachmentMessageContent}`) }}
         </span>
         <span v-else>
           {{ $t('CHAT_LIST.NO_CONTENT') }}
@@ -103,7 +103,7 @@
           icon="info"
         />
         <span>
-          {{ this.$t(`CHAT_LIST.NO_MESSAGES`) }}
+          {{ $t(`CHAT_LIST.NO_MESSAGES`) }}
         </span>
       </p>
       <div class="conversation--meta flex flex-col absolute right-4 top-4">

app/javascript/dashboard/components/widgets/conversation/EmailTranscriptModal.vue

@@ -1,3 +1,4 @@
+<!-- eslint-disable vue/no-mutating-props -->
 <template>
   <woot-modal :show.sync="show" :on-close="onCancel">
     <div class="h-auto overflow-auto flex flex-col">

app/javascript/dashboard/components/widgets/conversation/MessageSignatureMissingAlert.vue

@@ -0,0 +1,28 @@
+<template>
+  <div
+    class="my-0 mx-4 px-1 flex max-h-[8vh] items-baseline justify-between hover:bg-slate-25 dark:hover:bg-slate-800 border border-dashed border-slate-100 dark:border-slate-700 rounded-sm overflow-auto"
+  >
+    <p class="w-fit !m-0">
+      {{ $t('CONVERSATION.FOOTER.MESSAGE_SIGNATURE_NOT_CONFIGURED') }}
+      <woot-button
+        color-scheme="primary"
+        variant="link"
+        @click="openProfileSettings"
+      >
+        {{ $t('CONVERSATION.FOOTER.CLICK_HERE') }}
+      </woot-button>
+    </p>
+  </div>
+</template>
+
+<script>
+export default {
+  methods: {
+    openProfileSettings() {
+      return this.$router.push({ name: 'profile_settings_index' });
+    },
+  },
+};
+</script>
+
+<style></style>

app/javascript/dashboard/components/widgets/conversation/MessagesView.vue

@@ -450,16 +450,14 @@ export default {
 
       // label suggestions are not part of the messages list
       // so we need to handle them separately
-      let labelSuggestions = this.conversationPanel.querySelector(
-        '.label-suggestion'
-      );
+      let labelSuggestions =
+        this.conversationPanel.querySelector('.label-suggestion');
 
       // if there are unread messages, scroll to the first unread message
       if (this.unreadMessageCount > 0) {
         // capturing only the unread messages
-        relevantMessages = this.conversationPanel.querySelectorAll(
-          '.message--unread'
-        );
+        relevantMessages =
+          this.conversationPanel.querySelectorAll('.message--unread');
       } else if (labelSuggestions) {
         // when scrolling to the bottom, the label suggestions is below the last message
         // so we scroll there if there are no unread messages

app/javascript/dashboard/components/widgets/conversation/PriorityMark.vue

@@ -8,8 +8,10 @@
     }"
     class="shrink-0 rounded-sm inline-flex w-3.5 h-3.5"
     :class="{
-      'bg-red-50 dark:bg-red-700 dark:bg-opacity-30 text-red-500 dark:text-red-600': isUrgent,
-      'bg-slate-50 dark:bg-slate-700 text-slate-600 dark:text-slate-200': !isUrgent,
+      'bg-red-50 dark:bg-red-700 dark:bg-opacity-30 text-red-500 dark:text-red-600':
+        isUrgent,
+      'bg-slate-50 dark:bg-slate-700 text-slate-600 dark:text-slate-200':
+        !isUrgent,
     }"
   >
     <fluent-icon

app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue

@@ -90,17 +90,9 @@
         :remove-attachment="removeAttachment"
       />
     </div>
-    <div
+    <message-signature-missing-alert
       v-if="isSignatureEnabledForInbox && !isSignatureAvailable"
-      class="message-signature-wrap"
-    >
-      <p class="message-signature">
-        {{ $t('CONVERSATION.FOOTER.MESSAGE_SIGNATURE_NOT_CONFIGURED') }}
-        <router-link :to="profilePath">
-          {{ $t('CONVERSATION.FOOTER.CLICK_HERE') }}
-        </router-link>
-      </p>
-    </div>
+    />
     <reply-bottom-panel
       :conversation-id="conversationId"
       :enable-multiple-file-upload="enableMultipleFileUpload"
@@ -154,6 +146,7 @@ import AttachmentPreview from 'dashboard/components/widgets/AttachmentsPreview.v
 import ReplyTopPanel from 'dashboard/components/widgets/WootWriter/ReplyTopPanel.vue';
 import ReplyEmailHead from './ReplyEmailHead.vue';
 import ReplyBottomPanel from 'dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue';
+import MessageSignatureMissingAlert from './MessageSignatureMissingAlert';
 import Banner from 'dashboard/components/ui/Banner.vue';
 import { REPLY_EDITOR_MODES } from 'dashboard/components/widgets/WootWriter/constants';
 import WootMessageEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
@@ -171,7 +164,6 @@ import { buildHotKeys } from 'shared/helpers/KeyboardHelpers';
 import { MESSAGE_MAX_LENGTH } from 'shared/helpers/MessageTypeHelper';
 import inboxMixin from 'shared/mixins/inboxMixin';
 import uiSettingsMixin from 'dashboard/mixins/uiSettings';
-import { frontendURL } from '../../../helper/URLHelper';
 import { trimContent, debounce } from '@chatwoot/utils';
 import wootConstants from 'dashboard/constants/globals';
 import { isEditorHotKeyEnabled } from 'dashboard/mixins/uiSettings';
@@ -200,6 +192,7 @@ export default {
     WootAudioRecorder,
     Banner,
     WhatsappTemplates,
+    MessageSignatureMissingAlert,
   },
   mixins: [
     clickaway,
@@ -431,9 +424,8 @@ export default {
       const {
         LAYOUT_TYPES: { CONDENSED },
       } = wootConstants;
-      const {
-        conversation_display_type: conversationDisplayType = CONDENSED,
-      } = this.uiSettings;
+      const { conversation_display_type: conversationDisplayType = CONDENSED } =
+        this.uiSettings;
       return conversationDisplayType !== CONDENSED;
     },
     emojiDialogClassOnExpandedLayoutAndRTLView() {
@@ -481,9 +473,6 @@ export default {
       const { send_with_signature: isEnabled } = this.uiSettings;
       return isEnabled;
     },
-    profilePath() {
-      return frontendURL(`accounts/${this.accountId}/profile/settings`);
-    },
     editorMessageKey() {
       const { editor_message_key: isEnabled } = this.uiSettings;
       return isEnabled;
@@ -566,7 +555,7 @@ export default {
 
   mounted() {
     this.getFromDraft();
-    // Donot use the keyboard listener mixin here as the events here are supposed to be
+    // Don't use the keyboard listener mixin here as the events here are supposed to be
     // working even if input/textarea is focussed.
     document.addEventListener('paste', this.onPaste);
     document.addEventListener('keydown', this.handleKeyEvents);
@@ -1084,14 +1073,6 @@ export default {
   @apply py-2;
 }
 
-.message-signature-wrap {
-  @apply my-0 mx-4 px-1 flex max-h-[8vh] items-baseline justify-between hover:bg-slate-25 dark:hover:bg-slate-800 border border-dashed border-slate-100 dark:border-slate-700 rounded-sm overflow-auto;
-}
-
-.message-signature {
-  @apply w-fit m-0;
-}
-
 .attachment-preview-box {
   @apply bg-transparent py-0 px-4;
 }
@@ -1137,13 +1118,6 @@ export default {
     @apply left-1 -bottom-2;
   }
 }
-.message-signature {
-  @apply mb-0;
-
-  ::v-deep p:last-child {
-    @apply mb-0;
-  }
-}
 
 .normal-editor__canned-box {
   width: calc(100% - 2 * var(--space-normal));

app/javascript/dashboard/components/widgets/conversation/WhatsappTemplates/Modal.vue

@@ -1,3 +1,4 @@
+<!-- eslint-disable vue/no-mutating-props -->
 <template>
   <woot-modal :show.sync="show" :on-close="onClose" size="modal-big">
     <woot-modal-header

app/javascript/dashboard/components/widgets/conversation/bubble/Actions.vue

@@ -187,8 +187,9 @@ export default {
         return '';
       }
       const { screenName, sourceId } = this;
-      return `https://twitter.com/${screenName ||
-        this.inbox.name}/status/${sourceId}`;
+      return `https://twitter.com/${
+        screenName || this.inbox.name
+      }/status/${sourceId}`;
     },
     linkToStory() {
       if (!this.storyId || !this.storySender) {

app/javascript/dashboard/components/widgets/conversation/bubble/integrations/Dyte.vue

@@ -57,9 +57,8 @@ export default {
     async joinTheCall() {
       this.isLoading = true;
       try {
-        const {
-          data: { authResponse: { authToken } = {} } = {},
-        } = await DyteAPI.addParticipantToMeeting(this.messageId);
+        const { data: { authResponse: { authToken } = {} } = {} } =
+          await DyteAPI.addParticipantToMeeting(this.messageId);
         this.dyteAuthToken = authToken;
       } catch (err) {
         this.showAlert(this.$t('INTEGRATION_SETTINGS.DYTE.JOIN_ERROR'));

app/javascript/dashboard/components/widgets/conversation/components/GalleryView.vue

@@ -1,3 +1,4 @@
+<!-- eslint-disable vue/no-mutating-props -->
 <template>
   <woot-modal
     full-width
@@ -212,8 +213,13 @@ export default {
       return this.activeFileType === ALLOWED_FILE_TYPES.AUDIO;
     },
     senderDetails() {
-      const { name, available_name: availableName, avatar_url, thumbnail, id } =
-        this.activeAttachment?.sender || this.attachment?.sender;
+      const {
+        name,
+        available_name: availableName,
+        avatar_url,
+        thumbnail,
+        id,
+      } = this.activeAttachment?.sender || this.attachment?.sender || {};
       const currentUserID = this.currentUser?.id;
       return {
         name: currentUserID === id ? 'You' : name || availableName || '',

app/javascript/dashboard/components/widgets/conversation/contextMenu/Index.vue

@@ -34,15 +34,13 @@
       :option="labelMenuConfig"
       :sub-menu-available="!!labels.length"
     >
-      <template>
-        <menu-item
-          v-for="label in labels"
-          :key="label.id"
-          :option="generateMenuLabelConfig(label, 'label')"
-          variant="label"
-          @click="$emit('assign-label', label)"
-        />
-      </template>
+      <menu-item
+        v-for="label in labels"
+        :key="label.id"
+        :option="generateMenuLabelConfig(label, 'label')"
+        variant="label"
+        @click="$emit('assign-label', label)"
+      />
     </menu-item-with-submenu>
     <menu-item-with-submenu
       :option="agentMenuConfig"

app/javascript/dashboard/components/widgets/forms/AvatarUploader.vue

@@ -17,7 +17,7 @@
         type="button"
         @click="onAvatarDelete"
       >
-        {{ this.$t('INBOX_MGMT.DELETE.AVATAR_DELETE_BUTTON_TEXT') }}
+        {{ $t('INBOX_MGMT.DELETE.AVATAR_DELETE_BUTTON_TEXT') }}
       </woot-button>
     </div>
     <label>

app/javascript/dashboard/components/widgets/forms/PhoneInput.vue

@@ -63,8 +63,9 @@
       <div v-if="filteredCountriesBySearch.length === 0">
         <span
           class="flex items-center justify-center text-sm text-slate-500 dark:text-slate-300 mt-4"
-          >No results found</span
         >
+          No results found
+        </span>
       </div>
     </div>
   </div>

app/javascript/dashboard/components/widgets/modal/ConfirmDeleteModal.vue

@@ -1,3 +1,4 @@
+<!-- eslint-disable vue/no-mutating-props -->
 <template>
   <modal :show.sync="show" :on-close="closeModal">
     <woot-modal-header :header-title="title" :header-content="message" />

app/javascript/dashboard/components/widgets/modal/DeleteModal.vue

@@ -1,3 +1,4 @@
+<!-- eslint-disable vue/no-mutating-props -->
 <template>
   <modal :show.sync="show" :on-close="onClose">
     <woot-modal-header

app/javascript/dashboard/components/widgets/modal/WootKeyShortcutModal.vue

@@ -30,9 +30,7 @@
               <hotkey custom-class="min-h-[28px] min-w-[60px] normal-case key">
                 {{ $t('KEYBOARD_SHORTCUTS.KEYS.ALT_OR_OPTION_KEY') }}
               </hotkey>
-              <hotkey custom-class="min-h-[28px] w-9 key">
-                J
-              </hotkey>
+              <hotkey custom-class="min-h-[28px] w-9 key"> J </hotkey>
               <span
                 class="flex items-center font-semibold text-sm text-slate-800 dark:text-slate-100"
               >
@@ -42,9 +40,7 @@
             <hotkey custom-class="min-h-[28px] min-w-[60px] normal-case key">
               {{ $t('KEYBOARD_SHORTCUTS.KEYS.ALT_OR_OPTION_KEY') }}
             </hotkey>
-            <hotkey custom-class="w-9 key">
-              K
-            </hotkey>
+            <hotkey custom-class="w-9 key"> K </hotkey>
           </div>
         </div>
 
@@ -59,9 +55,7 @@
             <hotkey custom-class="min-h-[28px] min-w-[60px] normal-case key">
               {{ $t('KEYBOARD_SHORTCUTS.KEYS.ALT_OR_OPTION_KEY') }}
             </hotkey>
-            <hotkey custom-class="w-9 key">
-              E
-            </hotkey>
+            <hotkey custom-class="w-9 key"> E </hotkey>
           </div>
         </div>
         <div

app/javascript/dashboard/helper/AudioAlerts/DashboardAudioNotificationHelper.js

@@ -97,6 +97,7 @@ class DashboardAudioNotificationHelper {
     return conversationAssigneeId === this.currentUserId;
   };
 
+  // eslint-disable-next-line class-methods-use-this
   isMessageFromCurrentConversation = message => {
     return (
       window.WOOT.$store.getters.getSelectedChat?.id === message.conversation_id

app/javascript/dashboard/helper/URLHelper.js

@@ -60,6 +60,7 @@ export const conversationListPageURL = ({
 
 export const isValidURL = value => {
   /* eslint-disable no-useless-escape */
-  const URL_REGEX = /^https?:\/\/(?:www\.)?[-a-zA-Z0-9@:%._\+~#=]{1,256}\.[a-zA-Z0-9()]{1,6}\b([-a-zA-Z0-9()@:%_\+.~#?&//=]*)$/gm;
+  const URL_REGEX =
+    /^https?:\/\/(?:www\.)?[-a-zA-Z0-9@:%._\+~#=]{1,256}\.[a-zA-Z0-9()]{1,6}\b([-a-zA-Z0-9()@:%_\+.~#?&//=]*)$/gm;
   return URL_REGEX.test(value);
 };

app/javascript/dashboard/helper/actionCable.js

@@ -102,6 +102,7 @@ class ActionCableConnector extends BaseActionCableConnector {
     this.app.$store.dispatch('updateConversation', data);
   };
 
+  // eslint-disable-next-line class-methods-use-this
   onLogout = () => AuthAPI.logout();
 
   onMessageCreated = data => {
@@ -117,6 +118,7 @@ class ActionCableConnector extends BaseActionCableConnector {
     });
   };
 
+  // eslint-disable-next-line class-methods-use-this
   onReload = () => window.location.reload();
 
   onStatusChange = data => {
@@ -171,6 +173,7 @@ class ActionCableConnector extends BaseActionCableConnector {
     }, 30000);
   };
 
+  // eslint-disable-next-line class-methods-use-this
   fetchConversationStats = () => {
     bus.$emit('fetch_conversation_stats');
     bus.$emit('fetch_overview_reports');
@@ -192,6 +195,7 @@ class ActionCableConnector extends BaseActionCableConnector {
     this.app.$store.dispatch('notifications/addNotification', data);
   };
 
+  // eslint-disable-next-line class-methods-use-this
   onFirstReplyCreated = () => {
     bus.$emit('fetch_overview_reports');
   };

app/javascript/dashboard/helper/automationHelper.js

@@ -259,7 +259,9 @@ export const isCustomAttribute = (attrs, key) => {
 };
 
 export const generateCustomAttributes = (
+  // eslint-disable-next-line default-param-last
   conversationAttributes = [],
+  // eslint-disable-next-line default-param-last
   contactAttributes = [],
   conversationlabel,
   contactlabel

app/javascript/dashboard/helper/customViewsHelper.js

@@ -70,15 +70,8 @@ const getValuesForCountries = (values, countries) => {
 
 export const getValuesForFilter = (filter, params) => {
   const { attribute_key, values } = filter;
-  const {
-    languages,
-    countries,
-    agents,
-    inboxes,
-    teams,
-    campaigns,
-    labels,
-  } = params;
+  const { languages, countries, agents, inboxes, teams, campaigns, labels } =
+    params;
   switch (attribute_key) {
     case 'status':
       return getValuesForStatus(values);

app/javascript/dashboard/helper/editorHelper.js

@@ -3,6 +3,7 @@ import {
   MessageMarkdownTransformer,
   MessageMarkdownSerializer,
 } from '@chatwoot/prosemirror-schema';
+import * as Sentry from '@sentry/browser';
 
 /**
  * The delimiter used to separate the signature from the rest of the body.
@@ -14,9 +15,25 @@ export const SIGNATURE_DELIMITER = '--';
  * Parse and Serialize the markdown text to remove any extra spaces or new lines
  */
 export function cleanSignature(signature) {
-  // convert from markdown to common mark format
-  const nodes = new MessageMarkdownTransformer(messageSchema).parse(signature);
-  return MessageMarkdownSerializer.serialize(nodes);
+  try {
+    // remove any horizontal rule tokens
+    signature = signature
+      .replace(/^( *\* *){3,} *$/gm, '')
+      .replace(/^( *- *){3,} *$/gm, '')
+      .replace(/^( *_ *){3,} *$/gm, '');
+
+    const nodes = new MessageMarkdownTransformer(messageSchema).parse(
+      signature
+    );
+    return MessageMarkdownSerializer.serialize(nodes);
+  } catch (e) {
+    // eslint-disable-next-line no-console
+    console.warn(e);
+    Sentry.captureException(e);
+    // The parser can break on some cases
+    // for example, Token type `hr` not supported by Markdown parser
+    return signature;
+  }
 }
 
 /**
@@ -139,3 +156,62 @@ export function extractTextFromMarkdown(markdown) {
     .replace(/\n{2,}/g, '\n') // Remove multiple consecutive newlines (blank lines)
     .trim(); // Trim any extra space
 }
+
+/**
+ * Scrolls the editor view into current cursor position
+ *
+ * @param {EditorView} view - The Prosemirror EditorView
+ *
+ */
+export const scrollCursorIntoView = view => {
+  // Get the current selection's head position (where the cursor is).
+  const pos = view.state.selection.head;
+
+  // Get the corresponding DOM node for that position.
+  const domAtPos = view.domAtPos(pos);
+  const node = domAtPos.node;
+
+  // Scroll the node into view.
+  if (node && node.scrollIntoView) {
+    node.scrollIntoView({ behavior: 'smooth', block: 'center' });
+  }
+};
+
+/**
+ * Returns a transaction that inserts a node into editor at the given position
+ * Has an optional param 'content' to check if the
+ *
+ * @param {Node} node - The prosemirror node that needs to be inserted into the editor
+ * @param {number} from - Position in the editor where the node needs to be inserted
+ * @param {number} to - Position in the editor where the node needs to be replaced
+ *
+ */
+export function insertAtCursor(editorView, node, from, to) {
+  if (!editorView) {
+    return undefined;
+  }
+
+  // This is a workaround to prevent inserting content into new line rather than on the exiting line
+  // If the node is of type 'doc' and has only one child which is a paragraph,
+  // then extract its inline content to be inserted as inline.
+  const isWrappedInParagraph =
+    node.type.name === 'doc' &&
+    node.childCount === 1 &&
+    node.firstChild.type.name === 'paragraph';
+
+  if (isWrappedInParagraph) {
+    node = node.firstChild.content;
+  }
+
+  let tr;
+  if (to) {
+    tr = editorView.state.tr.replaceWith(from, to, node).insertText(` `);
+  } else {
+    tr = editorView.state.tr.insert(from, node);
+  }
+  const state = editorView.state.apply(tr);
+  editorView.updateState(state);
+  editorView.focus();
+
+  return state;
+}

app/javascript/dashboard/helper/routeHelpers.js

@@ -1,7 +1,9 @@
+// eslint-disable-next-line default-param-last
 export const getCurrentAccount = ({ accounts } = {}, accountId) => {
   return accounts.find(account => account.id === accountId);
 };
 
+// eslint-disable-next-line default-param-last
 export const getUserRole = ({ accounts } = {}, accountId) => {
   const currentAccount = getCurrentAccount({ accounts }, accountId) || {};
   return currentAccount.role || null;

app/javascript/dashboard/helper/specs/auditlogHelper.spec.js

@@ -16,10 +16,8 @@ describe('Helper functions', () => {
       const changes = {
         role: [0, 1],
       };
-      const {
-        changes: extractedChanges,
-        values,
-      } = extractChangedAccountUserValues(changes);
+      const { changes: extractedChanges, values } =
+        extractChangedAccountUserValues(changes);
       expect(extractedChanges).toEqual(['role']);
       expect(values).toEqual(['administrator']);
     });
@@ -28,10 +26,8 @@ describe('Helper functions', () => {
       const changes = {
         availability: [0, 2],
       };
-      const {
-        changes: extractedChanges,
-        values,
-      } = extractChangedAccountUserValues(changes);
+      const { changes: extractedChanges, values } =
+        extractChangedAccountUserValues(changes);
       expect(extractedChanges).toEqual(['availability']);
       expect(values).toEqual(['busy']);
     });
@@ -41,10 +37,8 @@ describe('Helper functions', () => {
         role: [1, 0],
         availability: [1, 2],
       };
-      const {
-        changes: extractedChanges,
-        values,
-      } = extractChangedAccountUserValues(changes);
+      const { changes: extractedChanges, values } =
+        extractChangedAccountUserValues(changes);
       expect(extractedChanges).toEqual(['role', 'availability']);
       expect(values).toEqual(['agent', 'busy']);
     });

app/javascript/dashboard/helper/specs/editorHelper.spec.js

@@ -5,7 +5,41 @@ import {
   replaceSignature,
   cleanSignature,
   extractTextFromMarkdown,
+  insertAtCursor,
 } from '../editorHelper';
+import { EditorState } from 'prosemirror-state';
+import { EditorView } from 'prosemirror-view';
+import { Schema } from 'prosemirror-model';
+
+// Define a basic ProseMirror schema
+const schema = new Schema({
+  nodes: {
+    doc: { content: 'paragraph+' },
+    paragraph: {
+      content: 'text*',
+      toDOM: () => ['p', 0], // Represents a paragraph as a <p> tag in the DOM.
+    },
+    text: {
+      toDOM: node => node.text, // Represents text as its actual string value.
+    },
+  },
+});
+
+// Initialize a basic EditorState for testing
+const createEditorState = (content = '') => {
+  if (!content) {
+    return EditorState.create({
+      schema,
+      doc: schema.node('doc', null, [schema.node('paragraph')]),
+    });
+  }
+  return EditorState.create({
+    schema,
+    doc: schema.node('doc', null, [
+      schema.node('paragraph', null, [schema.text(content)]),
+    ]),
+  });
+};
 
 const NEW_SIGNATURE = 'This is a new signature';
 
@@ -85,6 +119,37 @@ describe('appendSignature', () => {
   });
 });
 
+describe('cleanSignature', () => {
+  it('removes any instance of horizontal rule', () => {
+    const options = [
+      '---',
+      '***',
+      '___',
+      '- - -',
+      '* * *',
+      '_ _ _',
+      ' ---',
+      '--- ',
+      ' --- ',
+      '-----',
+      '*****',
+      '_____',
+      '- - - -',
+      '* * * * *',
+      '_ _ _ _ _ _',
+      ' - - - - ',
+      ' * * * * * ',
+      ' _ _ _ _ _ _',
+      '- - - - -',
+      '* * * * * *',
+      '_ _ _ _ _ _ _',
+    ];
+    options.forEach(option => {
+      expect(cleanSignature(option)).toBe('');
+    });
+  });
+});
+
 describe('removeSignature', () => {
   it('does not remove signature if not present', () => {
     Object.keys(DOES_NOT_HAVE_SIGNATURE).forEach(key => {
@@ -97,9 +162,8 @@ describe('removeSignature', () => {
     expect(removeSignature(body, signature)).toBe('This is a test\n\n');
   });
   it('removes signature if present with spaces and new lines', () => {
-    const { body, signature } = HAS_SIGNATURE[
-      'signature at end with spaces and new lines'
-    ];
+    const { body, signature } =
+      HAS_SIGNATURE['signature at end with spaces and new lines'];
     expect(removeSignature(body, signature)).toBe('This is a test\n\n');
   });
   it('removes signature if present without text before it', () => {
@@ -129,9 +193,8 @@ describe('replaceSignature', () => {
     );
   });
   it('removes signature if present with spaces and new lines', () => {
-    const { body, signature } = HAS_SIGNATURE[
-      'signature at end with spaces and new lines'
-    ];
+    const { body, signature } =
+      HAS_SIGNATURE['signature at end with spaces and new lines'];
     expect(replaceSignature(body, signature, NEW_SIGNATURE)).toBe(
       `This is a test\n\n--\n\n${NEW_SIGNATURE}`
     );
@@ -169,3 +232,44 @@ describe('extractTextFromMarkdown', () => {
     expect(extractTextFromMarkdown(markdown)).toEqual(expected);
   });
 });
+
+describe('insertAtCursor', () => {
+  it('should return undefined if editorView is not provided', () => {
+    const result = insertAtCursor(undefined, schema.text('Hello'), 0);
+    expect(result).toBeUndefined();
+  });
+
+  it('should unwrap doc nodes that are wrapped in a paragraph', () => {
+    const docNode = schema.node('doc', null, [
+      schema.node('paragraph', null, [schema.text('Hello')]),
+    ]);
+
+    const editorState = createEditorState();
+    const editorView = new EditorView(document.body, { state: editorState });
+
+    insertAtCursor(editorView, docNode, 0);
+
+    // Check if node was unwrapped and inserted correctly
+    expect(editorView.state.doc.firstChild.firstChild.text).toBe('Hello');
+  });
+
+  it('should insert node without replacing any content if "to" is not provided', () => {
+    const editorState = createEditorState();
+    const editorView = new EditorView(document.body, { state: editorState });
+
+    insertAtCursor(editorView, schema.text('Hello'), 0);
+
+    // Check if node was inserted correctly
+    expect(editorView.state.doc.firstChild.firstChild.text).toBe('Hello');
+  });
+
+  it('should replace content between "from" and "to" with the provided node', () => {
+    const editorState = createEditorState('ReplaceMe');
+    const editorView = new EditorView(document.body, { state: editorState });
+
+    insertAtCursor(editorView, schema.text('Hello'), 0, 8);
+
+    // Check if content was replaced correctly
+    expect(editorView.state.doc.firstChild.firstChild.text).toBe('Hello Me');
+  });
+});

app/javascript/dashboard/i18n/locale/en/chatlist.json

@@ -41,6 +41,16 @@
       "STATUS": "Status",
       "ORDER_BY": "Order by"
     },
+    "CHAT_TIME_STAMP": {
+      "CREATED": {
+        "LATEST": "Created",
+        "OLDEST": "Created at:"
+      },
+      "LAST_ACTIVITY": {
+        "NOT_ACTIVE": "Last activity:",
+        "ACTIVE": "Last activity"
+      }
+    },
     "CHAT_SORT_FILTER_ITEMS": {
       "latest": {
         "TEXT": "Last activity"

app/javascript/dashboard/i18n/locale/es/inboxMgmt.json

@@ -371,8 +371,8 @@
     "DETAILS": {
       "LOADING_FB": "Autenticándote con Facebook...",
       "ERROR_FB_AUTH": "Algo salió mal, Por favor actualiza la página...",
-      "ERROR_FB_UNAUTHORIZED": "You're not authorized to perform this action. ",
-      "ERROR_FB_UNAUTHORIZED_HELP": "Please ensure you have access to the Facebook page with full control. You can read more about Facebook roles <a href=\" https://www.facebook.com/help/187316341316631\">here</a>.",
+      "ERROR_FB_UNAUTHORIZED": "No estás autorizado a realizar esta acción. ",
+      "ERROR_FB_UNAUTHORIZED_HELP": "Asegúrate de tener acceso a la página de Facebook con control completo. Puedes leer más sobre los roles de Facebook <a href=\" https://www.facebook.com/help/187316341316631\">here</a>.",
       "CREATING_CHANNEL": "Creando tu bandeja de entrada...",
       "TITLE": "Configurar detalles de la Bandeja de Entrada",
       "DESC": ""

app/javascript/dashboard/i18n/locale/fr/auditLogs.json

@@ -57,15 +57,15 @@
       "DELETE": "%{agentName} a supprimé une macro (#%{id})"
     },
     "INBOX_MEMBER": {
-      "ADD": "%{agentName} added %{user} to the inbox(#%{inbox_id})",
-      "REMOVE": "%{agentName} removed %{user} from the inbox(#%{inbox_id})"
+      "ADD": "%{agentName} a ajouté %{user} à la boîte de réception (#%{inbox_id})",
+      "REMOVE": "%{agentName} a retiré %{user} de la boîte de réception (#%{inbox_id})"
     },
     "TEAM_MEMBER": {
-      "ADD": "%{agentName} added %{user} to the team(#%{team_id})",
-      "REMOVE": "%{agentName} removed %{user} from the team(#%{team_id})"
+      "ADD": "%{agentName} a ajouté %{user} à la boîte de réception (#%{team_id})",
+      "REMOVE": "%{agentName} a retiré %{user} de la boîte de réception (#%{team_id})"
     },
     "ACCOUNT": {
-      "EDIT": "%{agentName} updated the account configuration (#%{id})"
+      "EDIT": "%{agentName} a mis à jour la configuration du compte (#%{id})"
     }
   }
 }

app/javascript/dashboard/i18n/locale/fr/contact.json

@@ -71,7 +71,7 @@
       "SUBMIT": "Importer",
       "CANCEL": "Annuler"
     },
-    "SUCCESS_MESSAGE": "You will be notified via email when the import is complete.",
+    "SUCCESS_MESSAGE": "Vous serez notifié par e-mail lorsque l'importation sera terminée.",
     "ERROR_MESSAGE": "Une erreur est survenue, veuillez réessayer"
   },
   "EXPORT_CONTACTS": {

app/javascript/dashboard/i18n/locale/fr/conversation.json

@@ -13,8 +13,8 @@
     "NO_INBOX_AGENT": "Oh Oh ! Il semble que vous ne faites parti d'aucune boîte de réception. Veuillez contacter votre administrateur",
     "SEARCH_MESSAGES": "Rechercher des messages dans les conversations",
     "EMPTY_STATE": {
-      "CMD_BAR": "to open command menu",
-      "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"
+      "CMD_BAR": "pour ouvrir le menu de commande",
+      "KEYBOARD_SHORTCUTS": "pour afficher les raccourcis clavier"
     },
     "SEARCH": {
       "TITLE": "Rechercher des messages",

app/javascript/dashboard/i18n/locale/fr/generalSettings.json

@@ -111,8 +111,8 @@
       "ADD_LABEL": "Ajouter une étiquette à la conversation",
       "REMOVE_LABEL": "Supprimer l'étiquette de la conversation",
       "SETTINGS": "Paramètres",
-      "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance"
+      "AI_ASSIST": "Assistance IA",
+      "APPEARANCE": "Apparence"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Aller au tableau de bord des conversations",
@@ -134,7 +134,7 @@
       "GO_TO_NOTIFICATIONS": "Accéder aux notifications",
       "ADD_LABELS_TO_CONVERSATION": "Ajouter une étiquette à la conversation",
       "ASSIGN_AN_AGENT": "Affecter un agent",
-      "AI_ASSIST": "AI Assist",
+      "AI_ASSIST": "Assistance IA",
       "ASSIGN_PRIORITY": "Attribuer priorité",
       "ASSIGN_A_TEAM": "Assigner une équipe",
       "MUTE_CONVERSATION": "Désactiver la conversation",
@@ -150,9 +150,9 @@
       "UNTIL_NEXT_MONTH": "Jusqu'au mois prochain",
       "AN_HOUR_FROM_NOW": "D'ici une heure",
       "CUSTOM": "Personnalisé...",
-      "CHANGE_APPEARANCE": "Change Appearance",
-      "LIGHT_MODE": "Light",
-      "DARK_MODE": "Dark",
+      "CHANGE_APPEARANCE": "Changer l'apparence",
+      "LIGHT_MODE": "Clair",
+      "DARK_MODE": "Sombre",
       "SYSTEM_MODE": "Système"
     }
   },
@@ -160,7 +160,7 @@
     "LOADING_MESSAGE": "Chargement de l'application du tableau de bord ..."
   },
   "COMMON": {
-    "OR": "Or",
+    "OR": "Ou",
     "CLICK_HERE": "cliquez ici"
   }
 }

app/javascript/dashboard/i18n/locale/fr/inboxMgmt.json

@@ -112,14 +112,14 @@
           "ERROR": "Ce champ est requis"
         },
         "API_KEY": {
-          "USE_API_KEY": "Use API Key Authentication",
-          "LABEL": "API Key SID",
-          "PLACEHOLDER": "Please enter your API Key SID",
+          "USE_API_KEY": "Utiliser l'authentification par clé API",
+          "LABEL": "SID de la clé API",
+          "PLACEHOLDER": "Veuillez entrer votre clé API SID",
           "ERROR": "Ce champ est requis"
         },
         "API_KEY_SECRET": {
-          "LABEL": "API Key Secret",
-          "PLACEHOLDER": "Please enter your API Key Secret",
+          "LABEL": "Secret de la clé API",
+          "PLACEHOLDER": "Veuillez entrer le secret de votre clé API",
           "ERROR": "Ce champ est requis"
         },
         "MESSAGING_SERVICE_SID": {
@@ -371,8 +371,8 @@
     "DETAILS": {
       "LOADING_FB": "Authentification avec Facebook ...",
       "ERROR_FB_AUTH": "Une erreur s'est produite, veuillez rafraîchir la page ...",
-      "ERROR_FB_UNAUTHORIZED": "You're not authorized to perform this action. ",
-      "ERROR_FB_UNAUTHORIZED_HELP": "Please ensure you have access to the Facebook page with full control. You can read more about Facebook roles <a href=\" https://www.facebook.com/help/187316341316631\">here</a>.",
+      "ERROR_FB_UNAUTHORIZED": "Vous n'êtes pas autorisé à effectuer cette action. ",
+      "ERROR_FB_UNAUTHORIZED_HELP": "Veuillez vous assurer que vous avez un contrôle total sur la page Facebook. Vous pouvez en savoir plus sur les rôles Facebook <a href=\" https://www.facebook.com/help/187316341316631\">ici</a>.",
       "CREATING_CHANNEL": "Création de votre boîte de réception ...",
       "TITLE": "Configurer les détails de la boîte de réception",
       "DESC": ""
@@ -405,21 +405,21 @@
         "DISABLED": "Désactivé"
       },
       "SENDER_NAME_SECTION": {
-        "TITLE": "Sender name",
-        "SUB_TEXT": "Select the name shown to the your customer when they receive emails from your agents.",
-        "FOR_EG": "For eg:",
+        "TITLE": "Nom de l'expéditeur",
+        "SUB_TEXT": "Sélectionnez le nom présenté à votre client quand il reçoit des emails de vos agents.",
+        "FOR_EG": "Par exemple:",
         "FRIENDLY": {
           "TITLE": "Amical",
           "FROM": "de",
-          "SUBTITLE": "Add the name of the agent who sent the reply in the sender name to make it friendly."
+          "SUBTITLE": "Ajoute le nom de l'agent qui a envoyé la réponse dans le nom de l'expéditeur pour la rendre plus conviviale."
         },
         "PROFESSIONAL": {
           "TITLE": "Professionnel",
-          "SUBTITLE": "Use only the configured business name as the sender name in the email header."
+          "SUBTITLE": "Utilisez uniquement le nom d'entreprise configuré comme nom d'expéditeur dans l'en-tête du courriel."
         },
         "BUSINESS_NAME": {
-          "BUTTON_TEXT": "+ Configure your business name",
-          "PLACEHOLDER": "Enter your business name",
+          "BUTTON_TEXT": "+ Configurez votre nom d'entreprise",
+          "PLACEHOLDER": "Entrez le nom de votre entreprise",
           "SAVE_BUTTON_TEXT": "Enregistrer"
         }
       },
@@ -486,9 +486,9 @@
       "ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Activer ou désactiver la boîte de collecte des courriels pour les nouvelles conversations",
       "AUTO_ASSIGNMENT": "Activer l'assignation automatique",
       "ENABLE_CSAT": "Activer CSAT",
-      "SENDER_NAME_SECTION": "Enable Agent Name in Email",
+      "SENDER_NAME_SECTION": "Activer le nom de l'agent dans l'e-mail",
       "ENABLE_CSAT_SUB_TEXT": "Activer/Désactiver l'enquête CSAT(satisfaction du client) après avoir résolu une conversation",
-      "SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
+      "SENDER_NAME_SECTION_TEXT": "Activer/Désactiver l'affichage du nom de l'agent dans l'e-mail, si désactivé, il affichera le nom de l'entreprise",
       "ENABLE_CONTINUITY_VIA_EMAIL": "Activer la continuité de la conversation par e-mail",
       "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Les conversations se poursuivront par courrier électronique si l'adresse e-mail du contact est disponible.",
       "LOCK_TO_SINGLE_CONVERSATION": "Verrouiller à une seule conversation",

app/javascript/dashboard/i18n/locale/fr/integrations.json

@@ -75,25 +75,25 @@
     "SLACK": {
       "DELETE": "Supprimer",
       "DELETE_CONFIRMATION": {
-        "TITLE": "Delete the integration",
-        "MESSAGE": "Are you sure you want to delete the integration? Doing so will result in the loss of access to conversations on your Slack workspace."
+        "TITLE": "Supprimer l'intégration",
+        "MESSAGE": "Êtes-vous sûr de vouloir supprimer l’intégration ? Cela entraînera la perte de l’accès aux conversations sur votre espace de travail Slack."
       },
       "HELP_TEXT": {
         "TITLE": "Utilisation de l'intégration Slack",
         "BODY": "<br/><p>Chatwoot va maintenant synchroniser toutes les conversations entrantes dans le canal <b><i>customer-conversations</i></b> à l'intérieur de Workspace Sack.</p><p>Répondre à un fil de conversation dans le canal Slack <b><i>customer-conversations</i></b> créera une réponse au client via chatwoot.</p><p>Commencez les réponses avec <b><i>note :</i></b> pour créer des notes privées au lieu de réponses.</p><p>Si le répondant sur Slack a un profil d'agent dans le chat avec la même adresse email, les réponses seront associées en conséquence.</p><p>Lorsque le répondant n'a pas de profil d'agent associé, les réponses seront faites avec le profil du bot.</p>",
-        "SELECTED": "selected"
+        "SELECTED": "sélectionné"
       },
       "SELECT_CHANNEL": {
-        "OPTION_LABEL": "Select a channel",
+        "OPTION_LABEL": "Sélectionnez un canal",
         "UPDATE": "Mettre à jour",
-        "BUTTON_TEXT": "Connect channel",
-        "DESCRIPTION": "Your Slack workspace is now linked with Chatwoot. However, the integration is currently inactive. To activate the integration and connect a channel to Chatwoot, please click the button below.\n\n**Note:** If you are attempting to connect a private channel, add the Chatwoot app to the Slack channel before proceeding with this step.",
-        "ATTENTION_REQUIRED": "Attention required",
-        "EXPIRED": "Your Slack integration has expired. To continue receiving messages on Slack, please delete the integration and connect your workspace again."
+        "BUTTON_TEXT": "Connecter le canal",
+        "DESCRIPTION": "Votre espace de travail Slack est maintenant lié à Chatwoot. Cependant, l'intégration est actuellement inactive. Pour activer l'intégration et connecter un canal à Chatwoot, veuillez cliquer sur le bouton ci-dessous.\n\n**Note:** Si vous essayez de connecter un canal privé, ajoutez l'application Chatwoot au canal Slack avant de procéder à cette étape.",
+        "ATTENTION_REQUIRED": "Attention requise",
+        "EXPIRED": "Votre intégration Slack a expiré. Pour continuer à recevoir des messages sur Slack, veuillez supprimer l'intégration et connecter à nouveau votre espace de travail."
       },
-      "UPDATE_ERROR": "There was an error updating the integration, please try again",
-      "UPDATE_SUCCESS": "The channel is connected successfully",
-      "FAILED_TO_FETCH_CHANNELS": "There was an error fetching the channels from Slack, please try again"
+      "UPDATE_ERROR": "Une erreur s'est produite lors de la mise à jour du contact, veuillez réessayer",
+      "UPDATE_SUCCESS": "Le canal est connecté avec succès",
+      "FAILED_TO_FETCH_CHANNELS": "Une erreur s'est produite lors de la récupération des informations, veuillez réessayer"
     },
     "DYTE": {
       "CLICK_HERE_TO_JOIN": "Cliquez ici pour vous inscrire",
@@ -103,39 +103,39 @@
       "CREATE_ERROR": "Une erreur s'est produite lors de la création du lien de réunion, veuillez réessayer"
     },
     "OPEN_AI": {
-      "AI_ASSIST": "AI Assist",
-      "WITH_AI": " %{option} with AI ",
+      "AI_ASSIST": "Assistance IA",
+      "WITH_AI": " %{option} avec IA ",
       "OPTIONS": {
-        "REPLY_SUGGESTION": "Reply Suggestion",
-        "SUMMARIZE": "Summarize",
-        "REPHRASE": "Improve Writing",
-        "FIX_SPELLING_GRAMMAR": "Fix Spelling and Grammar",
-        "SHORTEN": "Shorten",
-        "EXPAND": "Expand",
-        "MAKE_FRIENDLY": "Change message tone to friendly",
-        "MAKE_FORMAL": "Use formal tone",
-        "SIMPLIFY": "Simplify"
+        "REPLY_SUGGESTION": "Suggestion de réponse",
+        "SUMMARIZE": "Résumer",
+        "REPHRASE": "Améliorer la rédaction",
+        "FIX_SPELLING_GRAMMAR": "Corriger l'orthographe et la grammaire",
+        "SHORTEN": "Raccourcir",
+        "EXPAND": "Développer",
+        "MAKE_FRIENDLY": "Modifier la tonalité du message en mode convivial",
+        "MAKE_FORMAL": "Utiliser une tonalité formelle",
+        "SIMPLIFY": "Simplifier"
       },
       "ASSISTANCE_MODAL": {
-        "DRAFT_TITLE": "Draft content",
-        "GENERATED_TITLE": "Generated content",
-        "AI_WRITING": "AI is writing",
+        "DRAFT_TITLE": "Contenu du brouillon",
+        "GENERATED_TITLE": "Contenu généré",
+        "AI_WRITING": "L'IA est en train d'écrire",
         "BUTTONS": {
-          "APPLY": "Use this suggestion",
+          "APPLY": "Utiliser cette suggestion",
           "CANCEL": "Annuler"
         }
       },
       "CTA_MODAL": {
-        "TITLE": "Integrate with OpenAI",
-        "DESC": "Bring advanced AI features to your dashboard with OpenAI's GPT models. To begin, enter the API key from your OpenAI account.",
-        "KEY_PLACEHOLDER": "Enter your OpenAI API key",
+        "TITLE": "Intégrer avec OpenAI",
+        "DESC": "Apportez des fonctionnalités IA avancées à votre tableau de bord avec les modèles GPT d'OpenAI. Pour commencer, entrez la clé API de votre compte OpenAI.",
+        "KEY_PLACEHOLDER": "Entrez votre clé API OpenAI",
         "BUTTONS": {
           "NEED_HELP": "Besoin d'aide ?",
           "DISMISS": "Rejeter",
-          "FINISH": "Finish Setup"
+          "FINISH": "Terminer la configuration"
         },
-        "DISMISS_MESSAGE": "You can setup OpenAI integration later Whenever you want.",
-        "SUCCESS_MESSAGE": "OpenAI integration setup successfully"
+        "DISMISS_MESSAGE": "Vous pouvez configurer l'intégration OpenAI plus tard à chaque fois que vous le souhaitez.",
+        "SUCCESS_MESSAGE": "Configuration de l'intégration OpenAI réussie"
       },
       "TITLE": "Améliorer avec l'IA",
       "SUMMARY_TITLE": "Résumé avec l'IA",

app/javascript/dashboard/i18n/locale/fr/labelsMgmt.json

@@ -40,16 +40,16 @@
     },
     "SUGGESTIONS": {
       "TOOLTIP": {
-        "SINGLE_SUGGESTION": "Add label to conversation",
-        "MULTIPLE_SUGGESTION": "Select this label",
-        "DESELECT": "Deselect label",
-        "DISMISS": "Dismiss suggestion"
+        "SINGLE_SUGGESTION": "Ajouter un libellé à la conversation",
+        "MULTIPLE_SUGGESTION": "Sélectionner ce libellé",
+        "DESELECT": "Désélectionner ce libellé",
+        "DISMISS": "Rejeter la suggestion"
       },
-      "POWERED_BY": "Chatwoot AI",
+      "POWERED_BY": "Chatwoot IA",
       "DISMISS": "Rejeter",
-      "ADD_SELECTED_LABELS": "Add selected labels",
-      "ADD_SELECTED_LABEL": "Add selected label",
-      "ADD_ALL_LABELS": "Add all labels"
+      "ADD_SELECTED_LABELS": "Ajouter les libellés sélectionnés",
+      "ADD_SELECTED_LABEL": "Ajouter le libellé sélectionné",
+      "ADD_ALL_LABELS": "Ajouter tous les libellés"
     },
     "ADD": {
       "TITLE": "Ajouter une étiquette",

app/javascript/dashboard/i18n/locale/fr/report.json

@@ -36,8 +36,8 @@
         "DESC": "(Total)"
       },
       "REPLY_TIME": {
-        "NAME": "Customer waiting time",
-        "TOOLTIP_TEXT": "Waiting time is %{metricValue} (based on %{conversationCount} conversations)"
+        "NAME": "Temps d'attente du client",
+        "TOOLTIP_TEXT": "Le temps de résolution est %{metricValue} (basé sur %{conversationCount} conversations)"
       }
     },
     "DATE_RANGE_OPTIONS": {

app/javascript/dashboard/i18n/locale/fr/resetPassword.json

@@ -1,8 +1,8 @@
 {
   "RESET_PASSWORD": {
     "TITLE": "Réinitialiser le mot de passe",
-    "DESCRIPTION": "Enter the email address you use to log in to Chatwoot to get the password reset instructions.",
-    "GO_BACK_TO_LOGIN": "If you want to go back to the login page,",
+    "DESCRIPTION": "Entrez l'adresse e-mail que vous utilisez pour vous connecter à Chatwoot pour obtenir les instructions de réinitialisation du mot de passe.",
+    "GO_BACK_TO_LOGIN": "Si vous voulez revenir à la page de connexion,",
     "EMAIL": {
       "LABEL": "Courriel",
       "PLACEHOLDER": "Veuillez saisir votre adresse de courriel.",

app/javascript/dashboard/i18n/locale/fr/settings.json

@@ -36,7 +36,7 @@
       },
       "MESSAGE_SIGNATURE_SECTION": {
         "TITLE": "Signature du message personnel",
-        "NOTE": "Create a unique message signature to appear at the end of every message you send from any inbox. You can also include an inline image, which is supported in live-chat, email, and API inboxes.",
+        "NOTE": "Créez une signature de message unique qui apparaîtra à la fin de chaque message que vous envoyez à partir de n'importe quelle boîte de réception. Vous pouvez également inclure une image en ligne, qui est prise en charge dans les boîtes de réception en direct, les e-mails et les API.",
         "BTN_TEXT": "Enregistrer la signature du message",
         "API_ERROR": "Impossible d'enregistrer la signature ! Réessayez",
         "API_SUCCESS": "Signature enregistrée avec succès",
@@ -152,7 +152,7 @@
     "SELECTOR_SUBTITLE": "Sélectionnez un compte dans la liste suivante",
     "PROFILE_SETTINGS": "Paramètres de profil",
     "KEYBOARD_SHORTCUTS": "Raccourcis clavier",
-    "APPEARANCE": "Change Appearance",
+    "APPEARANCE": "Changer l'apparence",
     "SUPER_ADMIN_CONSOLE": "Super console d'administration",
     "LOGOUT": "Se déconnecter"
   },

app/javascript/dashboard/i18n/locale/sq/advancedFilters.json

@@ -0,0 +1,103 @@
+{
+  "FILTER": {
+    "TITLE": "Filter Conversations",
+    "SUBTITLE": "Add filters below and hit 'Apply filters' to filter conversations.",
+    "EDIT_CUSTOM_FILTER": "Edit Folder",
+    "CUSTOM_VIEWS_SUBTITLE": "Add or remove filters and update your folder.",
+    "ADD_NEW_FILTER": "Add Filter",
+    "FILTER_DELETE_ERROR": "You should have atleast one filter to save",
+    "SUBMIT_BUTTON_LABEL": "Apply filters",
+    "UPDATE_BUTTON_LABEL": "Update folder",
+    "CANCEL_BUTTON_LABEL": "Cancel",
+    "CLEAR_BUTTON_LABEL": "Clear Filters",
+    "EMPTY_VALUE_ERROR": "Value is required",
+    "FOLDER_LABEL": "Folder Name",
+    "FOLDER_QUERY_LABEL": "Folder Query",
+    "TOOLTIP_LABEL": "Filter conversations",
+    "QUERY_DROPDOWN_LABELS": {
+      "AND": "AND",
+      "OR": "OR"
+    },
+    "OPERATOR_LABELS": {
+      "equal_to": "Equal to",
+      "not_equal_to": "Not equal to",
+      "contains": "Contains",
+      "does_not_contain": "Does not contain",
+      "is_present": "Is present",
+      "is_not_present": "Is not present",
+      "is_greater_than": "Is greater than",
+      "is_less_than": "Is lesser than",
+      "days_before": "Is x days before",
+      "starts_with": "Starts with"
+    },
+    "ATTRIBUTE_LABELS": {
+      "TRUE": "True",
+      "FALSE": "False"
+    },
+    "ATTRIBUTES": {
+      "STATUS": "Status",
+      "ASSIGNEE_NAME": "Assignee Name",
+      "INBOX_NAME": "Inbox Name",
+      "TEAM_NAME": "Team Name",
+      "CONVERSATION_IDENTIFIER": "Conversation Identifier",
+      "CAMPAIGN_NAME": "Campaign Name",
+      "LABELS": "Labels",
+      "BROWSER_LANGUAGE": "Browser Language",
+      "PRIORITY": "Priority",
+      "COUNTRY_NAME": "Country Name",
+      "REFERER_LINK": "Referer link",
+      "CUSTOM_ATTRIBUTE_LIST": "List",
+      "CUSTOM_ATTRIBUTE_TEXT": "Text",
+      "CUSTOM_ATTRIBUTE_NUMBER": "Number",
+      "CUSTOM_ATTRIBUTE_LINK": "Link",
+      "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
+      "CREATED_AT": "Created At",
+      "LAST_ACTIVITY": "Last Activity"
+    },
+    "GROUPS": {
+      "STANDARD_FILTERS": "Standard Filters",
+      "ADDITIONAL_FILTERS": "Additional Filters",
+      "CUSTOM_ATTRIBUTES": "Custom Attributes"
+    },
+    "CUSTOM_VIEWS": {
+      "ADD": {
+        "TITLE": "Do you want to save this filter?",
+        "LABEL": "Name this filter",
+        "PLACEHOLDER": "Enter a name for this filter",
+        "ERROR_MESSAGE": "Name is required",
+        "SAVE_BUTTON": "Save filter",
+        "CANCEL_BUTTON": "Cancel",
+        "API_FOLDERS": {
+          "SUCCESS_MESSAGE": "Folder created successfully",
+          "ERROR_MESSAGE": "Error while creating folder"
+        },
+        "API_SEGMENTS": {
+          "SUCCESS_MESSAGE": "Segment created successfully",
+          "ERROR_MESSAGE": "Error while creating segment"
+        }
+      },
+      "EDIT": {
+        "EDIT_BUTTON": "Edit folder"
+      },
+      "DELETE": {
+        "DELETE_BUTTON": "Delete filter",
+        "MODAL": {
+          "CONFIRM": {
+            "TITLE": "Confirm Deletion",
+            "MESSAGE": "Are you sure to delete the filter ",
+            "YES": "Yes, Delete",
+            "NO": "No, Keep it"
+          }
+        },
+        "API_FOLDERS": {
+          "SUCCESS_MESSAGE": "Folder deleted successfully",
+          "ERROR_MESSAGE": "Error while deleting folder"
+        },
+        "API_SEGMENTS": {
+          "SUCCESS_MESSAGE": "Segment deleted successfully",
+          "ERROR_MESSAGE": "Error while deleting segment"
+        }
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/sq/agentBots.json

@@ -0,0 +1,73 @@
+{
+  "AGENT_BOTS": {
+    "HEADER": "Bots",
+    "LOADING_EDITOR": "Loading Editor...",
+    "HEADER_BTN_TXT": "Add Bot Configuration",
+    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent bots allows you to automate the conversations</p>",
+    "CSML_BOT_EDITOR": {
+      "NAME": {
+        "LABEL": "Bot Name",
+        "PLACEHOLDER": "Give your bot a name",
+        "ERROR": "Bot name is required"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Bot Description",
+        "PLACEHOLDER": "What does this bot do?"
+      },
+      "BOT_CONFIG": {
+        "ERROR": "Please enter your CSML bot configuration above",
+        "API_ERROR": "Your CSML configuration is invalid, please fix it and try again."
+      },
+      "SUBMIT": "Validate and save"
+    },
+    "BOT_CONFIGURATION": {
+      "TITLE": "Select an agent bot",
+      "DESC": "You can set an agent bot from the list to this inbox. The bot can initially handle the conversation and transfer it to an agent when needed.",
+      "SUBMIT": "Update",
+      "DISCONNECT": "Disconnect Bot",
+      "SUCCESS_MESSAGE": "Successfully updated the agent bot",
+      "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot",
+      "ERROR_MESSAGE": "Could not update the agent bot, please try again later",
+      "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot, please try again later",
+      "SELECT_PLACEHOLDER": "Select Bot"
+    },
+    "ADD": {
+      "TITLE": "Configure new bot",
+      "CANCEL_BUTTON_TEXT": "Cancel",
+      "API": {
+        "SUCCESS_MESSAGE": "Bot added successfully",
+        "ERROR_MESSAGE": "Could not add bot, Please try again later"
+      }
+    },
+    "LIST": {
+      "404": "No Bots found, you can create a bot by clicking the 'Configure new bot' Button ↗",
+      "LOADING": "Fetching Bots...",
+      "TYPE": "Bot Type"
+    },
+    "DELETE": {
+      "BUTTON_TEXT": "Delete",
+      "TITLE": "Delete Bot",
+      "SUBMIT": "Delete",
+      "CANCEL_BUTTON_TEXT": "Cancel",
+      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible",
+      "API": {
+        "SUCCESS_MESSAGE": "Bot deleted successfully",
+        "ERROR_MESSAGE": "Could not able to delete bot, Please try again later"
+      }
+    },
+    "EDIT": {
+      "BUTTON_TEXT": "Edit",
+      "LOADING": "Fetching Bots...",
+      "TITLE": "Edit Bot",
+      "CANCEL_BUTTON_TEXT": "Cancel",
+      "API": {
+        "SUCCESS_MESSAGE": "Bot updated successfully",
+        "ERROR_MESSAGE": "Could not update bot, Please try again later"
+      }
+    },
+    "TYPES": {
+      "WEBHOOK": "Webhook Bot",
+      "CSML": "CSML Bot"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/sq/agentMgmt.json

@@ -0,0 +1,119 @@
+{
+  "AGENT_MGMT": {
+    "HEADER": "Agents",
+    "HEADER_BTN_TXT": "Add Agent",
+    "LOADING": "Fetching Agent List",
+    "SIDEBAR_TXT": "<p><b>Agents</b></p> <p> An <b>Agent</b> is a member of your Customer Support team. </p><p> Agents will be able to view and reply to messages from your users. The list shows all agents currently in your account. </p><p> Click on <b>Add Agent</b> to add a new agent. Agent you add will receive an email with a confirmation link to activate their account, after which they can access Chatwoot and respond to messages. </p><p> Access to Chatwoot's features are based on following roles. </p><p> <b>Agent</b> - Agents with this role can only access inboxes, reports and conversations. They can assign conversations to other agents or themselves and resolve conversations.</p><p> <b>Administrator</b> - Administrator will have access to all Chatwoot features enabled for your account, including settings, along with all of a normal agents' privileges.</p>",
+    "AGENT_TYPES": {
+      "ADMINISTRATOR": "Administrator",
+      "AGENT": "Agent"
+    },
+    "LIST": {
+      "404": "There are no agents associated to this account",
+      "TITLE": "Manage agents in your team",
+      "DESC": "You can add/remove agents to/in your team.",
+      "NAME": "Name",
+      "EMAIL": "EMAIL",
+      "STATUS": "Status",
+      "ACTIONS": "Actions",
+      "VERIFIED": "Verified",
+      "VERIFICATION_PENDING": "Verification Pending"
+    },
+    "ADD": {
+      "TITLE": "Add agent to your team",
+      "DESC": "You can add people who will be able to handle support for your inboxes.",
+      "CANCEL_BUTTON_TEXT": "Cancel",
+      "FORM": {
+        "NAME": {
+          "LABEL": "Agent Name",
+          "PLACEHOLDER": "Please enter a name of the agent"
+        },
+        "AGENT_TYPE": {
+          "LABEL": "Role",
+          "PLACEHOLDER": "Please select a role",
+          "ERROR": "Role is required"
+        },
+        "EMAIL": {
+          "LABEL": "Email Address",
+          "PLACEHOLDER": "Please enter an email address of the agent"
+        },
+        "SUBMIT": "Add Agent"
+      },
+      "API": {
+        "SUCCESS_MESSAGE": "Agent added successfully",
+        "EXIST_MESSAGE": "Agent email already in use, Please try another email address",
+        "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+      }
+    },
+    "DELETE": {
+      "BUTTON_TEXT": "Delete",
+      "API": {
+        "SUCCESS_MESSAGE": "Agent deleted successfully",
+        "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+      },
+      "CONFIRM": {
+        "TITLE": "Confirm Deletion",
+        "MESSAGE": "Are you sure to delete ",
+        "YES": "Yes, Delete ",
+        "NO": "No, Keep "
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit agent",
+      "FORM": {
+        "NAME": {
+          "LABEL": "Agent Name",
+          "PLACEHOLDER": "Please enter a name of the agent"
+        },
+        "AGENT_TYPE": {
+          "LABEL": "Role",
+          "PLACEHOLDER": "Please select a role",
+          "ERROR": "Role is required"
+        },
+        "EMAIL": {
+          "LABEL": "Email Address",
+          "PLACEHOLDER": "Please enter an email address of the agent"
+        },
+        "AGENT_AVAILABILITY": {
+          "LABEL": "Availability",
+          "PLACEHOLDER": "Please select an availability status",
+          "ERROR": "Availability is required"
+        },
+        "SUBMIT": "Edit Agent"
+      },
+      "BUTTON_TEXT": "Edit",
+      "CANCEL_BUTTON_TEXT": "Cancel",
+      "API": {
+        "SUCCESS_MESSAGE": "Agent updated successfully",
+        "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+      },
+      "PASSWORD_RESET": {
+        "ADMIN_RESET_BUTTON": "Reset Password",
+        "ADMIN_SUCCESS_MESSAGE": "An email with reset password instructions has been sent to the agent",
+        "SUCCESS_MESSAGE": "Agent password reset successfully",
+        "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+      }
+    },
+    "SEARCH": {
+      "NO_RESULTS": "No results found."
+    },
+    "MULTI_SELECTOR": {
+      "PLACEHOLDER": "None",
+      "TITLE": {
+        "AGENT": "Select agent",
+        "TEAM": "Select team"
+      },
+      "SEARCH": {
+        "NO_RESULTS": {
+          "AGENT": "No agents found",
+          "TEAM": "No teams found"
+        },
+        "PLACEHOLDER": {
+          "AGENT": "Search agents",
+          "TEAM": "Search teams",
+          "INPUT": "Search for agents"
+        }
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/sq/attributesMgmt.json

@@ -0,0 +1,99 @@
+{
+  "ATTRIBUTES_MGMT": {
+    "HEADER": "Custom Attributes",
+    "HEADER_BTN_TXT": "Add Custom Attribute",
+    "LOADING": "Fetching custom attributes",
+    "SIDEBAR_TXT": "<p><b>Custom Attributes</b> <p>A custom attribute tracks facts about your contacts/conversation — like the subscription plan, or when they ordered the first item etc. <br /><br />For creating a Custom Attribute, just click on the <b>Add Custom Attribute.</b> You can also edit or delete an existing  Custom Attribute by clicking on the Edit or Delete button.</p>",
+    "ADD": {
+      "TITLE": "Add Custom Attribute",
+      "SUBMIT": "Create",
+      "CANCEL_BUTTON_TEXT": "Cancel",
+      "FORM": {
+        "NAME": {
+          "LABEL": "Display Name",
+          "PLACEHOLDER": "Enter custom attribute display name",
+          "ERROR": "Name is required"
+        },
+        "DESC": {
+          "LABEL": "Description",
+          "PLACEHOLDER": "Enter custom attribute description",
+          "ERROR": "Description is required"
+        },
+        "MODEL": {
+          "LABEL": "Applies to",
+          "PLACEHOLDER": "Please select one",
+          "ERROR": "Model is required"
+        },
+        "TYPE": {
+          "LABEL": "Type",
+          "PLACEHOLDER": "Please select a type",
+          "ERROR": "Type is required",
+          "LIST": {
+            "LABEL": "List Values",
+            "PLACEHOLDER": "Please enter value and press enter key",
+            "ERROR": "Must have at least one value"
+          }
+        },
+        "KEY": {
+          "LABEL": "Key",
+          "PLACEHOLDER": "Enter custom attribute key",
+          "ERROR": "Key is required",
+          "IN_VALID": "Invalid key"
+        }
+      },
+      "API": {
+        "SUCCESS_MESSAGE": "Custom Attribute added successfully!",
+        "ERROR_MESSAGE": "Could not create a Custom Attribute. Please try again later."
+      }
+    },
+    "DELETE": {
+      "BUTTON_TEXT": "Delete",
+      "API": {
+        "SUCCESS_MESSAGE": "Custom Attribute deleted successfully.",
+        "ERROR_MESSAGE": "Couldn't delete the custom attribute. Try again."
+      },
+      "CONFIRM": {
+        "TITLE": "Are you sure want to delete - %{attributeName}",
+        "PLACE_HOLDER": "Please type {attributeName} to confirm",
+        "MESSAGE": "Deleting will remove the custom attribute",
+        "YES": "Delete ",
+        "NO": "Cancel"
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit Custom Attribute",
+      "UPDATE_BUTTON_TEXT": "Update",
+      "TYPE": {
+        "LIST": {
+          "LABEL": "List Values",
+          "PLACEHOLDER": "Please enter values and press enter key"
+        }
+      },
+      "API": {
+        "SUCCESS_MESSAGE": "Custom Attribute updated successfully",
+        "ERROR_MESSAGE": "There was an error updating custom attribute, please try again"
+      }
+    },
+    "TABS": {
+      "HEADER": "Custom Attributes",
+      "CONVERSATION": "Conversation",
+      "CONTACT": "Contact"
+    },
+    "LIST": {
+      "TABLE_HEADER": [
+        "Name",
+        "Description",
+        "Type",
+        "Key"
+      ],
+      "BUTTONS": {
+        "EDIT": "Edit",
+        "DELETE": "Delete"
+      },
+      "EMPTY_RESULT": {
+        "404": "There are no custom attributes created",
+        "NOT_FOUND": "There are no custom attributes configured"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/sq/auditLogs.json

@@ -0,0 +1,71 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "There are no items matching this query",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "Activity",
+        "Time",
+        "IP Address"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    },
+    "DEFAULT_USER": "System",
+    "AUTOMATION_RULE": {
+      "ADD": "%{agentName} created a new automation rule (#%{id})",
+      "EDIT": "%{agentName} updated an automation rule (#%{id})",
+      "DELETE": "%{agentName} deleted an automation rule (#%{id})"
+    },
+    "ACCOUNT_USER": {
+      "ADD": "%{agentName} invited %{invitee} to the account as an %{role}",
+      "EDIT": {
+        "SELF": "%{agentName} changed their %{attributes} to %{values}",
+        "OTHER": "%{agentName} changed %{attributes} of %{user} to %{values}"
+      }
+    },
+    "INBOX": {
+      "ADD": "%{agentName} created a new inbox (#%{id})",
+      "EDIT": "%{agentName} updated an inbox (#%{id})",
+      "DELETE": "%{agentName} deleted an inbox (#%{id})"
+    },
+    "WEBHOOK": {
+      "ADD": "%{agentName} created a new webhook (#%{id})",
+      "EDIT": "%{agentName} updated a webhook (#%{id})",
+      "DELETE": "%{agentName} deleted a webhook (#%{id})"
+    },
+    "USER_ACTION": {
+      "SIGN_IN": "%{agentName} signed in",
+      "SIGN_OUT": "%{agentName} signed out"
+    },
+    "TEAM": {
+      "ADD": "%{agentName} created a new team (#%{id})",
+      "EDIT": "%{agentName} updated a team (#%{id})",
+      "DELETE": "%{agentName} deleted a team (#%{id})"
+    },
+    "MACRO": {
+      "ADD": "%{agentName} created a new macro (#%{id})",
+      "EDIT": "%{agentName} updated a macro (#%{id})",
+      "DELETE": "%{agentName} deleted a macro (#%{id})"
+    },
+    "INBOX_MEMBER": {
+      "ADD": "%{agentName} added %{user} to the inbox(#%{inbox_id})",
+      "REMOVE": "%{agentName} removed %{user} from the inbox(#%{inbox_id})"
+    },
+    "TEAM_MEMBER": {
+      "ADD": "%{agentName} added %{user} to the team(#%{team_id})",
+      "REMOVE": "%{agentName} removed %{user} from the team(#%{team_id})"
+    },
+    "ACCOUNT": {
+      "EDIT": "%{agentName} updated the account configuration (#%{id})"
+    }
+  }
+}