Agentbot as assignee

feat: setup qlty [CW-4614] (#11918 )
feat: add Captain::Scenario Model and API [CW-4597] (#11907 )
2025-07-14 16:49:12 -07:00 · 2025-07-14 17:12:28 +05:30 · 2025-07-14 16:12:38 +05:30 · 2025-07-14 14:52:57 +05:30 · 2025-07-14 11:02:51 +05:30 · 2025-07-14 10:27:50 +05:30
356 changed files with 5614 additions and 352 deletions
@@ -1,62 +0,0 @@
-version: '2'
-plugins:
-  rubocop:
-    enabled: false
-    channel: rubocop-0-73
-  eslint:
-    enabled: false
-  csslint:
-    enabled: true
-  scss-lint:
-    enabled: true
-  brakeman:
-    enabled: false
-checks:
-  similar-code:
-    enabled: false
-  method-count:
-    enabled: true
-    config:
-      threshold: 32
-  file-lines:
-    enabled: true
-    config:
-      threshold: 300
-  method-lines:
-    config:
-      threshold: 50
-exclude_patterns:
-  - 'spec/'
-  - '**/specs/**/**'
-  - '**/spec/**/**'
-  - 'db/*'
-  - 'bin/**/*'
-  - 'db/**/*'
-  - 'config/**/*'
-  - 'public/**/*'
-  - 'vendor/**/*'
-  - 'node_modules/**/*'
-  - 'lib/tasks/auto_annotate_models.rake'
-  - 'app/test-matchers.js'
-  - 'docs/*'
-  - '**/*.md'
-  - '**/*.yml'
-  - 'app/javascript/dashboard/i18n/locale'
-  - '**/*.stories.js'
-  - 'stories/'
-  - 'app/javascript/dashboard/components/widgets/conversation/advancedFilterItems/index.js'
-  - 'app/javascript/shared/constants/countries.js'
-  - 'app/javascript/dashboard/components/widgets/conversation/advancedFilterItems/languages.js'
-  - 'app/javascript/dashboard/routes/dashboard/contacts/contactFilterItems/index.js'
-  - 'app/javascript/dashboard/routes/dashboard/settings/automation/constants.js'
-  - 'app/javascript/dashboard/components/widgets/FilterInput/FilterOperatorTypes.js'
-  - 'app/javascript/dashboard/routes/dashboard/settings/reports/constants.js'
-  - 'app/javascript/dashboard/store/captain/storeFactory.js'
-  - 'app/javascript/dashboard/i18n/index.js'
-  - 'app/javascript/widget/i18n/index.js'
-  - 'app/javascript/survey/i18n/index.js'
-  - 'app/javascript/shared/constants/locales.js'
-  - 'app/javascript/dashboard/helper/specs/macrosFixtures.js'
-  - 'app/javascript/dashboard/routes/dashboard/settings/macros/constants.js'
-  - '**/fixtures/**'
-  - '**/*/fixtures.js'
@@ -0,0 +1,28 @@
+name: Auto-assign PR to Author
+
+on:
+  pull_request:
+    types: [opened]
+
+jobs:
+  auto-assign:
+    runs-on: ubuntu-latest
+    permissions:
+      pull-requests: write
+    steps:
+      - name: Auto-assign PR to author
+        uses: actions/github-script@v7
+        with:
+          script: |
+            const { owner, repo } = context.repo;
+            const pull_number = context.payload.pull_request.number;
+            const author = context.payload.pull_request.user.login;
+            
+            await github.rest.issues.addAssignees({
+              owner,
+              repo,
+              issue_number: pull_number,
+              assignees: [author]
+            });
+            
+            console.log(`Assigned PR #${pull_number} to ${author}`);
@@ -0,0 +1,7 @@
+*
+!configs
+!configs/**
+!hooks
+!hooks/**
+!qlty.toml
+!.gitignore
@@ -0,0 +1,2 @@
+ignored:
+  - DL3008
@@ -0,0 +1 @@
+source-path=SCRIPTDIR
@@ -0,0 +1,8 @@
+rules:
+  document-start: disable
+  quoted-strings:
+    required: only-when-needed
+    extra-allowed: ["{|}"]
+  key-duplicates: {}
+  octal-values:
+    forbid-implicit-octal: true
@@ -0,0 +1,84 @@
+# This file was automatically generated by `qlty init`.
+# You can modify it to suit your needs.
+# We recommend you to commit this file to your repository.
+#
+# This configuration is used by both Qlty CLI and Qlty Cloud.
+#
+#     Qlty CLI -- Code quality toolkit for developers
+#     Qlty Cloud -- Fully automated Code Health Platform
+#
+# Try Qlty Cloud: https://qlty.sh
+#
+# For a guide to configuration, visit https://qlty.sh/d/config
+# Or for a full reference, visit https://qlty.sh/d/qlty-toml
+config_version = "0"
+
+exclude_patterns = [
+  "*_min.*",
+  "*-min.*",
+  "*.min.*",
+  "**/.yarn/**",
+  "**/*.d.ts",
+  "**/assets/**",
+  "**/bower_components/**",
+  "**/build/**",
+  "**/cache/**",
+  "**/config/**",
+  "**/db/**",
+  "**/deps/**",
+  "**/dist/**",
+  "**/extern/**",
+  "**/external/**",
+  "**/generated/**",
+  "**/Godeps/**",
+  "**/gradlew/**",
+  "**/mvnw/**",
+  "**/node_modules/**",
+  "**/protos/**",
+  "**/seed/**",
+  "**/target/**",
+  "**/templates/**",
+  "**/testdata/**",
+  "**/vendor/**", "spec/", "**/specs/**/**", "**/spec/**/**", "db/*", "bin/**/*", "db/**/*", "config/**/*", "public/**/*", "vendor/**/*", "node_modules/**/*", "lib/tasks/auto_annotate_models.rake", "app/test-matchers.js", "docs/*", "**/*.md", "**/*.yml", "app/javascript/dashboard/i18n/locale", "**/*.stories.js", "stories/", "app/javascript/dashboard/components/widgets/conversation/advancedFilterItems/index.js", "app/javascript/shared/constants/countries.js", "app/javascript/dashboard/components/widgets/conversation/advancedFilterItems/languages.js", "app/javascript/dashboard/routes/dashboard/contacts/contactFilterItems/index.js", "app/javascript/dashboard/routes/dashboard/settings/automation/constants.js", "app/javascript/dashboard/components/widgets/FilterInput/FilterOperatorTypes.js", "app/javascript/dashboard/routes/dashboard/settings/reports/constants.js", "app/javascript/dashboard/store/captain/storeFactory.js", "app/javascript/dashboard/i18n/index.js", "app/javascript/widget/i18n/index.js", "app/javascript/survey/i18n/index.js", "app/javascript/shared/constants/locales.js", "app/javascript/dashboard/helper/specs/macrosFixtures.js", "app/javascript/dashboard/routes/dashboard/settings/macros/constants.js", "**/fixtures/**", "**/*/fixtures.js",
+]
+
+test_patterns = [
+  "**/test/**",
+  "**/spec/**",
+  "**/*.test.*",
+  "**/*.spec.*",
+  "**/*_test.*",
+  "**/*_spec.*",
+  "**/test_*.*",
+  "**/spec_*.*",
+]
+
+[smells]
+mode = "comment"
+
+[smells.boolean_logic]
+threshold = 4
+
+[smells.file_complexity]
+threshold = 66
+enabled = true
+
+[smells.return_statements]
+threshold = 4
+
+[smells.nested_control_flow]
+threshold = 4
+
+[smells.function_parameters]
+threshold = 4
+
+[smells.function_complexity]
+threshold = 5
+
+[smells.duplication]
+enabled = true
+threshold = 20
+
+[[source]]
+name = "default"
+default = true
@@ -1,8 +1,8 @@
 class Api::V1::Accounts::Conversations::AssignmentsController < Api::V1::Accounts::Conversations::BaseController
-  # assigns agent/team to a conversation
+  # assigns agent/team/bot to a conversation
  def create
    if params.key?(:assignee_id)
-      set_agent
+      set_assignee
    elsif params.key?(:team_id)
      set_team
    else
@@ -12,18 +12,26 @@ class Api::V1::Accounts::Conversations::AssignmentsController < Api::V1::Account

  private

-  def set_agent
-    @agent = Current.account.users.find_by(id: params[:assignee_id])
-    @conversation.assignee = @agent
+  def set_assignee
+    @assignee = case params[:assignee_type]
+                when 'AgentBot'
+                  Current.account.agent_bots.find_by(id: params[:assignee_id])
+                else
+                  Current.account.users.find_by(id: params[:assignee_id])
+                end
+
+    @conversation.assignee = @assignee
    @conversation.save!
-    render_agent
+    render_assignee
  end

-  def render_agent
-    if @agent.nil?
+  def render_assignee
+    if @assignee.nil?
      render json: nil
+    elsif @assignee.is_a?(AgentBot)
+      render json: @assignee.webhook_data
    else
-      render partial: 'api/v1/models/agent', formats: [:json], locals: { resource: @agent }
+      render partial: 'api/v1/models/agent', formats: [:json], locals: { resource: @assignee }
    end
  end

@@ -218,10 +218,13 @@ const resetForm = () => {
  Object.assign(state, defaultState);
 };

-watch(() => props.contactData, prepareStateBasedOnProps, {
-  immediate: true,
-  deep: true,
-});
+watch(
+  () => props.contactData?.id,
+  id => {
+    if (id) prepareStateBasedOnProps();
+  },
+  { immediate: true }
+);

 // Expose state to parent component for avatar upload
 defineExpose({
@@ -15,8 +15,8 @@ const emit = defineEmits(['click']);

 const { t } = useI18n();

-const onClick = event => {
-  emit('click', event);
+const onClick = (item, index) => {
+  emit('click', item, index);
 };
 </script>

@@ -24,22 +24,25 @@ const onClick = event => {
  <nav :aria-label="t('BREADCRUMB.ARIA_LABEL')" class="flex items-center h-8">
    <ol class="flex items-center mb-0">
      <li v-for="(item, index) in items" :key="index" class="flex items-center">
+        <Icon
+          v-if="index > 0"
+          icon="i-lucide-chevron-right"
+          class="flex-shrink-0 mx-2 size-4 text-n-slate-11 dark:text-n-slate-11"
+        />
+
+        <!-- Render as button for all except the last item -->
        <button
-          v-if="index === 0"
+          v-if="index !== items.length - 1"
          class="inline-flex items-center justify-center min-w-0 gap-2 p-0 text-sm font-medium transition-all duration-200 ease-in-out border-0 rounded-lg text-n-slate-11 hover:text-n-slate-12 outline-transparent max-w-56"
-          @click="onClick"
+          @click="onClick(item, index)"
        >
          <span class="min-w-0 truncate">{{ item.label }}</span>
        </button>
-        <template v-else>
-          <Icon
-            icon="i-lucide-chevron-right"
-            class="flex-shrink-0 mx-2 size-4 text-n-slate-11 dark:text-n-slate-11"
-          />
-          <span class="text-sm truncate text-n-slate-12 max-w-56">
-            {{ item.emoji ? item.emoji : '' }} {{ item.label }}
-          </span>
-        </template>
+
+        <!-- The last breadcrumb item is plain text -->
+        <span v-else class="text-sm truncate text-n-slate-12 max-w-56">
+          {{ item.emoji ? item.emoji : '' }} {{ item.label }}
+        </span>
      </li>
    </ol>
  </nav>
@@ -0,0 +1,91 @@
+<script setup>
+import { useRouter } from 'vue-router';
+import PaginationFooter from 'dashboard/components-next/pagination/PaginationFooter.vue';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+import Breadcrumb from 'dashboard/components-next/breadcrumb/Breadcrumb.vue';
+
+defineProps({
+  isFetching: {
+    type: Boolean,
+    default: false,
+  },
+  isEmpty: {
+    type: Boolean,
+    default: false,
+  },
+  currentPage: {
+    type: Number,
+    default: 1,
+  },
+  totalCount: {
+    type: Number,
+    default: 100,
+  },
+  itemsPerPage: {
+    type: Number,
+    default: 25,
+  },
+  showPaginationFooter: {
+    type: Boolean,
+    default: false,
+  },
+  breadcrumbItems: {
+    type: Array,
+    default: () => [],
+  },
+});
+
+const emit = defineEmits(['update:currentPage']);
+
+const router = useRouter();
+
+const handlePageChange = event => {
+  emit('update:currentPage', event);
+};
+
+const handleBreadcrumbClick = item => {
+  router.push({
+    name: item.routeName,
+  });
+};
+</script>
+
+<template>
+  <section
+    class="my-4 px-10 flex flex-col w-full h-screen overflow-y-auto bg-n-background"
+  >
+    <div class="max-w-[60rem] mx-auto flex flex-col w-full h-full">
+      <header class="mb-7 sticky top-0 z-10 bg-n-background">
+        <Breadcrumb :items="breadcrumbItems" @click="handleBreadcrumbClick" />
+      </header>
+      <main class="flex gap-16 w-full flex-1 pb-16">
+        <section
+          v-if="$slots.body || $slots.emptyState || isFetching"
+          class="flex flex-col w-full"
+        >
+          <div
+            v-if="isFetching"
+            class="flex items-center justify-center py-10 text-n-slate-11"
+          >
+            <Spinner />
+          </div>
+          <div v-else-if="isEmpty">
+            <slot name="emptyState" />
+          </div>
+          <slot v-else name="body" />
+        </section>
+        <section v-if="$slots.controls" class="flex w-full">
+          <slot name="controls" />
+        </section>
+      </main>
+      <footer v-if="showPaginationFooter" class="sticky bottom-0 z-10 pb-4">
+        <PaginationFooter
+          :current-page="currentPage"
+          :total-items="totalCount"
+          :items-per-page="itemsPerPage"
+          @update:current-page="handlePageChange"
+        />
+      </footer>
+    </div>
+  </section>
+</template>
@@ -55,6 +55,10 @@ const props = defineProps({
    type: Boolean,
    default: false,
  },
+  showMenu: {
+    type: Boolean,
+    default: true,
+  },
 });

 const emit = defineEmits(['action', 'navigate', 'select', 'hover']);
@@ -130,7 +134,7 @@ const handleDocumentableClick = () => {
      <span class="text-base text-n-slate-12 line-clamp-1">
        {{ question }}
      </span>
-      <div v-if="!compact" class="flex items-center gap-2">
+      <div v-if="!compact && showMenu" class="flex items-center gap-2">
        <Policy
          v-on-clickaway="() => toggleDropdown(false)"
          :permissions="['administrator']"
@@ -0,0 +1,151 @@
+<script setup>
+import { reactive, computed, watch } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required, minLength } from '@vuelidate/validators';
+
+import Input from 'dashboard/components-next/input/Input.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import Editor from 'dashboard/components-next/Editor/Editor.vue';
+
+const props = defineProps({
+  assistant: {
+    type: Object,
+    default: () => ({}),
+  },
+});
+
+const emit = defineEmits(['submit']);
+
+const { t } = useI18n();
+
+const initialState = {
+  name: '',
+  description: '',
+  productName: '',
+  features: {
+    conversationFaqs: false,
+    memories: false,
+  },
+};
+
+const state = reactive({ ...initialState });
+
+const validationRules = {
+  name: { required, minLength: minLength(1) },
+  description: { required, minLength: minLength(1) },
+  productName: { required, minLength: minLength(1) },
+};
+
+const v$ = useVuelidate(validationRules, state);
+
+const getErrorMessage = field => {
+  return v$.value[field].$error ? v$.value[field].$errors[0].$message : '';
+};
+
+const formErrors = computed(() => ({
+  name: getErrorMessage('name'),
+  description: getErrorMessage('description'),
+  productName: getErrorMessage('productName'),
+}));
+
+const updateStateFromAssistant = assistant => {
+  const { config = {} } = assistant;
+  state.name = assistant.name;
+  state.description = assistant.description;
+  state.productName = config.product_name;
+  state.features = {
+    conversationFaqs: config.feature_faq || false,
+    memories: config.feature_memory || false,
+  };
+};
+
+const handleBasicInfoUpdate = async () => {
+  const result = await Promise.all([
+    v$.value.name.$validate(),
+    v$.value.description.$validate(),
+    v$.value.productName.$validate(),
+  ]).then(results => results.every(Boolean));
+  if (!result) return;
+
+  const payload = {
+    name: state.name,
+    description: state.description,
+    config: {
+      ...props.assistant.config,
+      product_name: state.productName,
+      feature_faq: state.features.conversationFaqs,
+      feature_memory: state.features.memories,
+    },
+  };
+
+  emit('submit', payload);
+};
+
+watch(
+  () => props.assistant,
+  newAssistant => {
+    if (newAssistant) updateStateFromAssistant(newAssistant);
+  },
+  { immediate: true }
+);
+</script>
+
+<template>
+  <div class="flex flex-col gap-6">
+    <Input
+      v-model="state.name"
+      :label="t('CAPTAIN.ASSISTANTS.FORM.NAME.LABEL')"
+      :placeholder="t('CAPTAIN.ASSISTANTS.FORM.NAME.PLACEHOLDER')"
+      :message="formErrors.name"
+      :message-type="formErrors.name ? 'error' : 'info'"
+    />
+
+    <Input
+      v-model="state.productName"
+      :label="t('CAPTAIN.ASSISTANTS.FORM.PRODUCT_NAME.LABEL')"
+      :placeholder="t('CAPTAIN.ASSISTANTS.FORM.PRODUCT_NAME.PLACEHOLDER')"
+      :message="formErrors.productName"
+      :message-type="formErrors.productName ? 'error' : 'info'"
+    />
+
+    <Editor
+      v-model="state.description"
+      :label="t('CAPTAIN.ASSISTANTS.FORM.DESCRIPTION.LABEL')"
+      :placeholder="t('CAPTAIN.ASSISTANTS.FORM.DESCRIPTION.PLACEHOLDER')"
+      :message="formErrors.description"
+      :message-type="formErrors.description ? 'error' : 'info'"
+    />
+
+    <div class="flex flex-col gap-2">
+      <label class="text-sm font-medium text-n-slate-12">
+        {{ t('CAPTAIN.ASSISTANTS.FORM.FEATURES.TITLE') }}
+      </label>
+      <div class="flex flex-col gap-2">
+        <label class="flex items-center gap-2">
+          <input
+            v-model="state.features.conversationFaqs"
+            type="checkbox"
+            class="form-checkbox"
+          />
+          {{ t('CAPTAIN.ASSISTANTS.FORM.FEATURES.ALLOW_CONVERSATION_FAQS') }}
+        </label>
+        <label class="flex items-center gap-2">
+          <input
+            v-model="state.features.memories"
+            type="checkbox"
+            class="form-checkbox"
+          />
+          {{ t('CAPTAIN.ASSISTANTS.FORM.FEATURES.ALLOW_MEMORIES') }}
+        </label>
+      </div>
+    </div>
+
+    <div>
+      <Button
+        :label="t('CAPTAIN.ASSISTANTS.FORM.UPDATE')"
+        @click="handleBasicInfoUpdate"
+      />
+    </div>
+  </div>
+</template>
@@ -0,0 +1,43 @@
+<script setup>
+import { useRouter } from 'vue-router';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+defineProps({
+  controlItem: {
+    type: Object,
+    default: () => ({}),
+  },
+});
+
+const router = useRouter();
+
+const onClick = name => {
+  router.push({ name });
+};
+</script>
+
+<template>
+  <div
+    :key="controlItem.name"
+    class="pt-3 ltr:pl-4 rtl:pr-4 ltr:pr-2 rtl:pl-2 pb-5 gap-2 flex flex-col w-full shadow outline-1 outline outline-n-container rounded-2xl bg-n-solid-2 cursor-pointer"
+    @click="onClick(controlItem.routeName)"
+  >
+    <div class="flex items-center justify-between w-full gap-1 h-8">
+      <span class="text-sm font-medium text-n-slate-12 line-clamp-1">
+        {{ controlItem.name }}
+      </span>
+      <div class="flex items-center gap-2">
+        <Button
+          icon="i-lucide-chevron-right"
+          slate
+          ghost
+          xs
+          @click="onClick(controlItem.routeName)"
+        />
+      </div>
+    </div>
+    <span class="text-n-slate-11 text-sm leading-[21px] line-clamp-5">
+      {{ controlItem.description }}
+    </span>
+  </div>
+</template>
@@ -0,0 +1,125 @@
+<script setup>
+import { reactive, computed, watch } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { minLength } from '@vuelidate/validators';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import Editor from 'dashboard/components-next/Editor/Editor.vue';
+
+const props = defineProps({
+  assistant: {
+    type: Object,
+    default: () => ({}),
+  },
+});
+
+const emit = defineEmits(['submit']);
+
+const { t } = useI18n();
+
+const initialState = {
+  handoffMessage: '',
+  resolutionMessage: '',
+  temperature: 1,
+};
+
+const state = reactive({ ...initialState });
+
+const validationRules = {
+  handoffMessage: { minLength: minLength(1) },
+  resolutionMessage: { minLength: minLength(1) },
+};
+
+const v$ = useVuelidate(validationRules, state);
+
+const getErrorMessage = field => {
+  return v$.value[field].$error ? v$.value[field].$errors[0].$message : '';
+};
+
+const formErrors = computed(() => ({
+  handoffMessage: getErrorMessage('handoffMessage'),
+  resolutionMessage: getErrorMessage('resolutionMessage'),
+}));
+
+const updateStateFromAssistant = assistant => {
+  const { config = {} } = assistant;
+  state.handoffMessage = config.handoff_message;
+  state.resolutionMessage = config.resolution_message;
+  state.temperature = config.temperature || 1;
+};
+
+const handleSystemMessagesUpdate = async () => {
+  const result = await Promise.all([
+    v$.value.handoffMessage.$validate(),
+    v$.value.resolutionMessage.$validate(),
+  ]).then(results => results.every(Boolean));
+  if (!result) return;
+
+  const payload = {
+    config: {
+      ...props.assistant.config,
+      handoff_message: state.handoffMessage,
+      resolution_message: state.resolutionMessage,
+      temperature: state.temperature || 1,
+    },
+  };
+
+  emit('submit', payload);
+};
+
+watch(
+  () => props.assistant,
+  newAssistant => {
+    if (newAssistant) updateStateFromAssistant(newAssistant);
+  },
+  { immediate: true }
+);
+</script>
+
+<template>
+  <div class="flex flex-col gap-6">
+    <Editor
+      v-model="state.handoffMessage"
+      :label="t('CAPTAIN.ASSISTANTS.FORM.HANDOFF_MESSAGE.LABEL')"
+      :placeholder="t('CAPTAIN.ASSISTANTS.FORM.HANDOFF_MESSAGE.PLACEHOLDER')"
+      :message="formErrors.handoffMessage"
+      :message-type="formErrors.handoffMessage ? 'error' : 'info'"
+    />
+
+    <Editor
+      v-model="state.resolutionMessage"
+      :label="t('CAPTAIN.ASSISTANTS.FORM.RESOLUTION_MESSAGE.LABEL')"
+      :placeholder="t('CAPTAIN.ASSISTANTS.FORM.RESOLUTION_MESSAGE.PLACEHOLDER')"
+      :message="formErrors.resolutionMessage"
+      :message-type="formErrors.resolutionMessage ? 'error' : 'info'"
+    />
+
+    <div class="flex flex-col gap-2">
+      <label class="text-sm font-medium text-n-slate-12">
+        {{ t('CAPTAIN.ASSISTANTS.FORM.TEMPERATURE.LABEL') }}
+      </label>
+      <div class="flex items-center gap-4">
+        <input
+          v-model="state.temperature"
+          type="range"
+          min="0"
+          max="1"
+          step="0.1"
+          class="w-full"
+        />
+        <span class="text-sm text-n-slate-12">{{ state.temperature }}</span>
+      </div>
+      <p class="text-sm text-n-slate-11 italic">
+        {{ t('CAPTAIN.ASSISTANTS.FORM.TEMPERATURE.DESCRIPTION') }}
+      </p>
+    </div>
+
+    <div>
+      <Button
+        :label="t('CAPTAIN.ASSISTANTS.FORM.UPDATE')"
+        @click="handleSystemMessagesUpdate"
+      />
+    </div>
+  </div>
+</template>
@@ -0,0 +1,28 @@
+<script setup>
+import SettingsHeader from './SettingsHeader.vue';
+</script>
+
+<template>
+  <Story
+    title="Captain/PageComponents/SettingsHeader"
+    :layout="{ type: 'grid', width: '800px' }"
+  >
+    <Variant title="Default">
+      <div class="px-6 py-4 bg-n-background">
+        <SettingsHeader
+          heading="General Settings"
+          description="Configure general preferences for your workspace."
+        />
+      </div>
+    </Variant>
+
+    <Variant title="Long Description">
+      <div class="px-6 py-4 bg-n-background">
+        <SettingsHeader
+          heading="Integrations"
+          description="Manage and configure third-party integrations such as Slack, Zapier, and Webhooks to enhance your workflow."
+        />
+      </div>
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,19 @@
+<script setup>
+defineProps({
+  heading: {
+    type: String,
+    required: true,
+  },
+  description: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <header class="flex flex-col items-start gap-2">
+    <h2 class="text-n-slate-12 text-base font-medium">{{ heading }}</h2>
+    <p class="text-n-slate-11 text-sm">{{ description }}</p>
+  </header>
+</template>
@@ -133,7 +133,11 @@ export default {
              :options="dropdownValues"
              :allow-empty="false"
              :option-height="104"
-            />
+            >
+              <template #noOptions>
+                {{ $t('FORMS.MULTISELECT.NO_OPTIONS') }}
+              </template>
+            </multiselect>
          </div>
          <div
            v-else-if="inputType === 'multi_select'"
@@ -152,7 +156,11 @@ export default {
              :options="dropdownValues"
              :allow-empty="false"
              :option-height="104"
-            />
+            >
+              <template #noOptions>
+                {{ $t('FORMS.MULTISELECT.NO_OPTIONS') }}
+              </template>
+            </multiselect>
          </div>
          <input
            v-else-if="inputType === 'email'"
@@ -203,7 +203,7 @@ export default {
              v-model="values"
              track-by="id"
              label="name"
-              placeholder="Select"
+              :placeholder="$t('FORMS.MULTISELECT.SELECT')"
              multiple
              selected-label
              :select-label="$t('FORMS.MULTISELECT.ENTER_TO_SELECT')"
@@ -211,7 +211,11 @@ export default {
              :max-height="160"
              :options="dropdownValues"
              :allow-empty="false"
-            />
+            >
+              <template #noOptions>
+                {{ $t('FORMS.MULTISELECT.NO_OPTIONS') }}
+              </template>
+            </multiselect>
          </div>
          <div
            v-else-if="inputType === 'search_select'"
@@ -221,7 +225,7 @@ export default {
              v-model="values"
              track-by="id"
              label="name"
-              placeholder="Select"
+              :placeholder="$t('FORMS.MULTISELECT.SELECT')"
              selected-label
              :select-label="$t('FORMS.MULTISELECT.ENTER_TO_SELECT')"
              deselect-label=""
@@ -229,7 +233,11 @@ export default {
              :options="dropdownValues"
              :allow-empty="false"
              :option-height="104"
-            />
+            >
+              <template #noOptions>
+                {{ $t('FORMS.MULTISELECT.NO_OPTIONS') }}
+              </template>
+            </multiselect>
          </div>
          <div v-else-if="inputType === 'date'" class="multiselect-wrap--small">
            <input
@@ -1,5 +1,5 @@
 <script setup>
-import { ref, watch, computed } from 'vue';
+import { ref, watch, computed, nextTick } from 'vue';
 import { useKeyboardNavigableList } from 'dashboard/composables/useKeyboardNavigableList';

 const props = defineProps({
@@ -19,19 +19,16 @@ const mentionsListContainerRef = ref(null);
 const selectedIndex = ref(0);

 const adjustScroll = () => {
-  const container = mentionsListContainerRef.value;
-  const item = container.querySelector(`#mention-item-${selectedIndex.value}`);
-  if (item) {
-    const itemTop = item.offsetTop;
-    const itemBottom = itemTop + item.offsetHeight;
-    const containerTop = container.scrollTop;
-    const containerBottom = containerTop + container.offsetHeight;
-    if (itemTop < containerTop) {
-      container.scrollTop = itemTop;
-    } else if (itemBottom + 34 > containerBottom) {
-      container.scrollTop = itemBottom - container.offsetHeight + 34;
+  nextTick(() => {
+    const container = mentionsListContainerRef.value;
+    if (!container) return;
+    const selectedElement = container.querySelector(
+      `#mention-item-${selectedIndex.value}`
+    );
+    if (selectedElement) {
+      selectedElement.scrollIntoView({ block: 'nearest', behavior: 'auto' });
    }
-  }
+  });
 };

 const onSelect = () => {
@@ -9,6 +9,8 @@ import {
  teams,
  labels,
  statusFilterOptions,
+  messageTypeOptions,
+  priorityOptions,
  campaigns,
  contacts,
  inboxes,
@@ -16,7 +18,6 @@ import {
  countries,
  slaPolicies,
 } from 'dashboard/helper/specs/fixtures/automationFixtures.js';
-import { MESSAGE_CONDITION_VALUES } from 'dashboard/constants/automation';

 vi.mock('dashboard/composables/store');
 vi.mock('dashboard/composables');
@@ -71,7 +72,9 @@ describe('useAutomation', () => {
        case 'country_code':
          return countries;
        case 'message_type':
-          return MESSAGE_CONDITION_VALUES;
+          return messageTypeOptions;
+        case 'priority':
+          return priorityOptions;
        default:
          return [];
      }
@@ -93,6 +96,8 @@ describe('useAutomation', () => {
          return [];
        case 'add_sla':
          return slaPolicies;
+        case 'change_priority':
+          return priorityOptions;
        default:
          return [];
      }
@@ -218,8 +223,9 @@ describe('useAutomation', () => {
    expect(getConditionDropdownValues('browser_language')).toEqual(languages);
    expect(getConditionDropdownValues('country_code')).toEqual(countries);
    expect(getConditionDropdownValues('message_type')).toEqual(
-      MESSAGE_CONDITION_VALUES
+      messageTypeOptions
    );
+    expect(getConditionDropdownValues('priority')).toEqual(priorityOptions);
  });

  it('gets action dropdown values correctly', () => {
@@ -231,6 +237,7 @@ describe('useAutomation', () => {
    expect(getActionDropdownValues('send_email_to_team')).toEqual(teams);
    expect(getActionDropdownValues('send_message')).toEqual([]);
    expect(getActionDropdownValues('add_sla')).toEqual(slaPolicies);
+    expect(getActionDropdownValues('change_priority')).toEqual(priorityOptions);
  });

  it('handles event change correctly', () => {
@@ -5,6 +5,9 @@ import { PRIORITY_CONDITION_VALUES } from 'dashboard/constants/automation';

 vi.mock('dashboard/composables/store');
 vi.mock('dashboard/helper/automationHelper.js');
+vi.mock('vue-i18n', () => ({
+  useI18n: () => ({ t: key => key }),
+}));

 describe('useMacros', () => {
  const mockLabels = [
@@ -148,9 +151,11 @@ describe('useMacros', () => {

  it('returns PRIORITY_CONDITION_VALUES for change_priority type', () => {
    const { getMacroDropdownValues } = useMacros();
-    expect(getMacroDropdownValues('change_priority')).toEqual(
-      PRIORITY_CONDITION_VALUES
-    );
+    const expectedPriority = PRIORITY_CONDITION_VALUES.map(item => ({
+      id: item.id,
+      name: `MACROS.PRIORITY_TYPES.${item.i18nKey}`,
+    }));
+    expect(getMacroDropdownValues('change_priority')).toEqual(expectedPriority);
  });

  it('returns an empty array for unknown types', () => {
@@ -8,6 +8,10 @@ import {
  getActionOptions,
  getConditionOptions,
 } from 'dashboard/helper/automationHelper';
+import {
+  MESSAGE_CONDITION_VALUES,
+  PRIORITY_CONDITION_VALUES,
+} from 'dashboard/constants/automation';

 /**
 * This is a shared composables that holds utilites used to build dropdown and file options
@@ -60,6 +64,20 @@ export default function useAutomationValues() {
    ];
  });

+  const messageTypeOptions = computed(() =>
+    MESSAGE_CONDITION_VALUES.map(item => ({
+      id: item.id,
+      name: t(`AUTOMATION.MESSAGE_TYPES.${item.i18nKey}`),
+    }))
+  );
+
+  const priorityOptions = computed(() =>
+    PRIORITY_CONDITION_VALUES.map(item => ({
+      id: item.id,
+      name: t(`AUTOMATION.PRIORITY_TYPES.${item.i18nKey}`),
+    }))
+  );
+
  /**
   * Adds a translated "None" option to the beginning of a list
   * @param {Array} list - The list to add "None" to
@@ -87,6 +105,8 @@ export default function useAutomationValues() {
      customAttributes: getters['attributes/getAttributes'].value,
      inboxes: inboxes.value,
      statusFilterOptions: statusFilterOptions.value,
+      priorityOptions: priorityOptions.value,
+      messageTypeOptions: messageTypeOptions.value,
      teams: teams.value,
      languages,
      countries,
@@ -108,6 +128,7 @@ export default function useAutomationValues() {
      languages,
      type,
      addNoneToListFn: addNoneToList,
+      priorityOptions: priorityOptions.value,
    });
  };

@@ -115,6 +136,8 @@ export default function useAutomationValues() {
    booleanFilterOptions,
    statusFilterItems,
    statusFilterOptions,
+    priorityOptions,
+    messageTypeOptions,
    getConditionDropdownValues,
    getActionDropdownValues,
    agents,
@@ -1,4 +1,5 @@
 import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
 import { useStoreGetters } from 'dashboard/composables/store';
 import { PRIORITY_CONDITION_VALUES } from 'dashboard/constants/automation';

@@ -7,6 +8,7 @@ import { PRIORITY_CONDITION_VALUES } from 'dashboard/constants/automation';
 * @returns {Object} An object containing the getMacroDropdownValues function
 */
 export const useMacros = () => {
+  const { t } = useI18n();
  const getters = useStoreGetters();

  const labels = computed(() => getters['labels/getLabels'].value);
@@ -32,7 +34,10 @@ export const useMacros = () => {
          name: i.title,
        }));
      case 'change_priority':
-        return PRIORITY_CONDITION_VALUES;
+        return PRIORITY_CONDITION_VALUES.map(item => ({
+          id: item.id,
+          name: t(`MACROS.PRIORITY_TYPES.${item.i18nKey}`),
+        }));
      default:
        return [];
    }
@@ -38,11 +38,13 @@ export const DEFAULT_ACTIONS = [
 export const MESSAGE_CONDITION_VALUES = [
  {
    id: 'incoming',
-    name: 'Incoming Message',
+    name: 'Incoming',
+    i18nKey: 'INCOMING',
  },
  {
    id: 'outgoing',
-    name: 'Outgoing Message',
+    name: 'Outgoing',
+    i18nKey: 'OUTGOING',
  },
 ];

@@ -50,21 +52,26 @@ export const PRIORITY_CONDITION_VALUES = [
  {
    id: 'nil',
    name: 'None',
+    i18nKey: 'NONE',
  },
  {
    id: 'low',
    name: 'Low',
+    i18nKey: 'LOW',
  },
  {
    id: 'medium',
    name: 'Medium',
+    i18nKey: 'MEDIUM',
  },
  {
    id: 'high',
    name: 'High',
+    i18nKey: 'HIGH',
  },
  {
    id: 'urgent',
    name: 'Urgent',
+    i18nKey: 'URGENT',
  },
 ];
@@ -36,6 +36,7 @@ export const FEATURE_FLAGS = {
  REPORT_V4: 'report_v4',
  CHANNEL_INSTAGRAM: 'channel_instagram',
  CONTACT_CHATWOOT_SUPPORT_TEAM: 'contact_chatwoot_support_team',
+  CAPTAIN_V2: 'captain_integration_v2',
 };

 export const PREMIUM_FEATURES = [
@@ -44,4 +45,5 @@ export const PREMIUM_FEATURES = [
  FEATURE_FLAGS.CUSTOM_ROLES,
  FEATURE_FLAGS.AUDIT_LOGS,
  FEATURE_FLAGS.HELP_CENTER,
+  FEATURE_FLAGS.CAPTAIN_V2,
 ];
@@ -8,8 +8,6 @@ import {
  DEFAULT_CONVERSATION_OPENED_CONDITION,
  DEFAULT_OTHER_CONDITION,
  DEFAULT_ACTIONS,
-  MESSAGE_CONDITION_VALUES,
-  PRIORITY_CONDITION_VALUES,
 } from 'dashboard/constants/automation';
 import filterQueryGenerator from './filterQueryGenerator';
 import actionQueryGenerator from './actionQueryGenerator';
@@ -103,6 +101,7 @@ export const getActionOptions = ({
  slaPolicies,
  type,
  addNoneToListFn,
+  priorityOptions,
 }) => {
  const actionsMap = {
    assign_agent: addNoneToListFn ? addNoneToListFn(agents) : agents,
@@ -110,7 +109,7 @@ export const getActionOptions = ({
    send_email_to_team: teams,
    add_label: generateConditionOptions(labels, 'title'),
    remove_label: generateConditionOptions(labels, 'title'),
-    change_priority: PRIORITY_CONDITION_VALUES,
+    change_priority: priorityOptions,
    add_sla: slaPolicies,
  };
  return actionsMap[type];
@@ -128,6 +127,8 @@ export const getConditionOptions = ({
  statusFilterOptions,
  teams,
  type,
+  priorityOptions,
+  messageTypeOptions,
 }) => {
  if (isCustomAttributeCheckbox(customAttributes, type)) {
    return booleanFilterOptions;
@@ -147,8 +148,8 @@ export const getConditionOptions = ({
    browser_language: languages,
    conversation_language: languages,
    country_code: countries,
-    message_type: MESSAGE_CONDITION_VALUES,
-    priority: PRIORITY_CONDITION_VALUES,
+    message_type: messageTypeOptions,
+    priority: priorityOptions,
  };

  return conditionFilterMaps[type];
@@ -2,6 +2,11 @@ import allLanguages from 'dashboard/components/widgets/conversation/advancedFilt

 import allCountries from 'shared/constants/countries.js';

+import {
+  MESSAGE_CONDITION_VALUES,
+  PRIORITY_CONDITION_VALUES,
+} from 'dashboard/constants/automation';
+
 export const customAttributes = [
  {
    id: 1,
@@ -468,7 +473,7 @@ export const inboxes = [
    welcome_title: '',
    welcome_tagline: '',
    web_widget_script:
-      '\n    <script>\n      (function(d,t) {\n        var BASE_URL="http://localhost:3000";\n        var g=d.createElement(t),s=d.getElementsByTagName(t)[0];\n        g.src=BASE_URL+"/packs/js/sdk.js";\n        g.defer = true;\n        g.async = true;\n        s.parentNode.insertBefore(g,s);\n        g.onload=function(){\n          window.chatwootSDK.run({\n            websiteToken: \'yZ7USzaEs7hrwUAHLGwjbxJ1\',\n            baseUrl: BASE_URL\n          })\n        }\n      })(document,"script");\n    </script>\n    ',
+      '\n    <script>\n      (function(d,t) {\n        var BASE_URL="http://localhost:3000";\n        var g=d.createElement(t),s=d.getElementsByTagName(t)[0];\n        g.src=BASE_URL+"/packs/js/sdk.js";\n        g.async = true;\n        s.parentNode.insertBefore(g,s);\n        g.onload=function(){\n          window.chatwootSDK.run({\n            websiteToken: \'yZ7USzaEs7hrwUAHLGwjbxJ1\',\n            baseUrl: BASE_URL\n          })\n        }\n      })(document,"script");\n    </script>\n    ',
    website_token: 'yZ7USzaEs7hrwUAHLGwjbxJ1',
    selected_feature_flags: ['attachments', 'emoji_picker', 'end_conversation'],
    reply_time: 'in_a_few_minutes',
@@ -636,16 +641,16 @@ export const statusFilterOptions = [
 ];
 export const languages = allLanguages;
 export const countries = allCountries;
-export const MESSAGE_CONDITION_VALUES = [
-  {
-    id: 'incoming',
-    name: 'Incoming Message',
-  },
-  {
-    id: 'outgoing',
-    name: 'Outgoing Message',
-  },
-];
+
+export const messageTypeOptions = MESSAGE_CONDITION_VALUES.map(item => ({
+  id: item.id,
+  name: `AUTOMATION.MESSAGE_TYPES.${item.i18nKey}`,
+}));
+
+export const priorityOptions = PRIORITY_CONDITION_VALUES.map(item => ({
+  id: item.id,
+  name: `AUTOMATION.PRIORITY_TYPES.${item.i18nKey}`,
+}));

 export const automationToSubmit = {
  name: 'Fayaz',
@@ -5,6 +5,18 @@
    "LOADING": "Fetching custom attributes",
    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
    "LEARN_MORE": "Learn more about custom attributes",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "Conversation",
+      "CONTACT": "Contact"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "Text",
+      "NUMBER": "Number",
+      "LINK": "Link",
+      "DATE": "Date",
+      "LIST": "List",
+      "CHECKBOX": "Checkbox"
+    },
    "ADD": {
      "TITLE": "Add Custom Attribute",
      "SUBMIT": "Create",
@@ -150,6 +150,17 @@
      "ADD_SLA": "Add SLA",
      "OPEN_CONVERSATION": "Open conversation"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "None",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Message Type",
      "MESSAGE_CONTAINS": "Message Contains",
@@ -134,6 +134,7 @@
    "MULTISELECT": {
      "ENTER_TO_SELECT": "Press enter to select",
      "ENTER_TO_REMOVE": "Press enter to remove",
+      "NO_OPTIONS": "List is empty",
      "SELECT_ONE": "Select one",
      "SELECT": "Select"
    }
@@ -481,6 +481,37 @@
        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
        "NOT_FOUND": "Could not find the assistant. Please try again."
      },
+      "SETTINGS": {
+        "BREADCRUMB": {
+          "ASSISTANT": "Assistant"
+        },
+        "BASIC_SETTINGS": {
+          "TITLE": "Basic settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "SYSTEM_SETTINGS": {
+          "TITLE": "System settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "CONTROL_ITEMS": {
+          "TITLE": "The Fun Stuff",
+          "DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
+          "OPTIONS": {
+            "GUARDRAILS": {
+              "TITLE": "Guardrails",
+              "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
+            },
+            "SCENARIOS": {
+              "TITLE": "Scenarios",
+              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
+            },
+            "RESPONSE_GUIDELINES": {
+              "TITLE": "Response guidelines",
+              "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
+            }
+          }
+        }
+      },
      "OPTIONS": {
        "EDIT_ASSISTANT": "Edit Assistant",
        "DELETE_ASSISTANT": "Delete Assistant",
@@ -99,6 +99,13 @@
      "CHANGE_PRIORITY": "Change Priority",
      "ADD_PRIVATE_NOTE": "Add a Private Note",
      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "None",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
    }
  }
 }
@@ -5,6 +5,18 @@
    "LOADING": "جلب الصفات المخصصة",
    "DESCRIPTION": "سمة مخصصة تتتبع تفاصيل إضافية حول جهات الاتصال أو المحادثات الخاصة بك - مثل خطة الاشتراك أو تاريخ الشراء الأول. يمكنك إضافة أنواع مختلفة من السمات المخصصة، مثل النص أو القوائم أو الأرقام، لالتقاط المعلومات المحددة التي تحتاجها.",
    "LEARN_MORE": "تعرف على المزيد حول السمات المخصصة",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "المحادثات",
+      "CONTACT": "جهات الاتصال"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "النص",
+      "NUMBER": "العدد",
+      "LINK": "الرابط",
+      "DATE": "Date",
+      "LIST": "القائمة",
+      "CHECKBOX": "خانة الاختيار"
+    },
    "ADD": {
      "TITLE": "إضافة صفة خاصة",
      "SUBMIT": "إنشاء",
@@ -150,6 +150,17 @@
      "ADD_SLA": "Add SLA",
      "OPEN_CONVERSATION": "فتح المحادثة"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "لا شيء",
+      "LOW": "منخفضة",
+      "MEDIUM": "متوسطة",
+      "HIGH": "عالية",
+      "URGENT": "عاجل"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Message Type",
      "MESSAGE_CONTAINS": "Message Contains",
@@ -134,6 +134,7 @@
    "MULTISELECT": {
      "ENTER_TO_SELECT": "اضغط على زر الإدخال للاختيار",
      "ENTER_TO_REMOVE": "اضغط على زر الإدخال للحذف",
+      "NO_OPTIONS": "List is empty",
      "SELECT_ONE": "اختر واحدا",
      "SELECT": "اختر"
    }
@@ -481,6 +481,37 @@
        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
        "NOT_FOUND": "Could not find the assistant. Please try again."
      },
+      "SETTINGS": {
+        "BREADCRUMB": {
+          "ASSISTANT": "Assistant"
+        },
+        "BASIC_SETTINGS": {
+          "TITLE": "Basic settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "SYSTEM_SETTINGS": {
+          "TITLE": "System settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "CONTROL_ITEMS": {
+          "TITLE": "The Fun Stuff",
+          "DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
+          "OPTIONS": {
+            "GUARDRAILS": {
+              "TITLE": "Guardrails",
+              "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
+            },
+            "SCENARIOS": {
+              "TITLE": "Scenarios",
+              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
+            },
+            "RESPONSE_GUIDELINES": {
+              "TITLE": "Response guidelines",
+              "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
+            }
+          }
+        }
+      },
      "OPTIONS": {
        "EDIT_ASSISTANT": "Edit Assistant",
        "DELETE_ASSISTANT": "Delete Assistant",
@@ -99,6 +99,13 @@
      "CHANGE_PRIORITY": "تغيير الأولوية",
      "ADD_PRIVATE_NOTE": "Add a Private Note",
      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "لا شيء",
+      "LOW": "منخفضة",
+      "MEDIUM": "متوسطة",
+      "HIGH": "عالية",
+      "URGENT": "عاجل"
    }
  }
 }
@@ -5,6 +5,18 @@
    "LOADING": "Fetching custom attributes",
    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
    "LEARN_MORE": "Learn more about custom attributes",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "Conversation",
+      "CONTACT": "Contact"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "Text",
+      "NUMBER": "Number",
+      "LINK": "Link",
+      "DATE": "Date",
+      "LIST": "List",
+      "CHECKBOX": "Checkbox"
+    },
    "ADD": {
      "TITLE": "Add Custom Attribute",
      "SUBMIT": "Create",
@@ -150,6 +150,17 @@
      "ADD_SLA": "Add SLA",
      "OPEN_CONVERSATION": "Open conversation"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "None",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Message Type",
      "MESSAGE_CONTAINS": "Message Contains",
@@ -134,6 +134,7 @@
    "MULTISELECT": {
      "ENTER_TO_SELECT": "Press enter to select",
      "ENTER_TO_REMOVE": "Press enter to remove",
+      "NO_OPTIONS": "List is empty",
      "SELECT_ONE": "Select one",
      "SELECT": "Select"
    }
@@ -481,6 +481,37 @@
        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
        "NOT_FOUND": "Could not find the assistant. Please try again."
      },
+      "SETTINGS": {
+        "BREADCRUMB": {
+          "ASSISTANT": "Assistant"
+        },
+        "BASIC_SETTINGS": {
+          "TITLE": "Basic settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "SYSTEM_SETTINGS": {
+          "TITLE": "System settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "CONTROL_ITEMS": {
+          "TITLE": "The Fun Stuff",
+          "DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
+          "OPTIONS": {
+            "GUARDRAILS": {
+              "TITLE": "Guardrails",
+              "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
+            },
+            "SCENARIOS": {
+              "TITLE": "Scenarios",
+              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
+            },
+            "RESPONSE_GUIDELINES": {
+              "TITLE": "Response guidelines",
+              "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
+            }
+          }
+        }
+      },
      "OPTIONS": {
        "EDIT_ASSISTANT": "Edit Assistant",
        "DELETE_ASSISTANT": "Delete Assistant",
@@ -99,6 +99,13 @@
      "CHANGE_PRIORITY": "Change Priority",
      "ADD_PRIVATE_NOTE": "Add a Private Note",
      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "None",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
    }
  }
 }
@@ -5,6 +5,18 @@
    "LOADING": "Fetching custom attributes",
    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
    "LEARN_MORE": "Learn more about custom attributes",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "Разговор",
+      "CONTACT": "Contact"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "Text",
+      "NUMBER": "Number",
+      "LINK": "Link",
+      "DATE": "Date",
+      "LIST": "List",
+      "CHECKBOX": "Checkbox"
+    },
    "ADD": {
      "TITLE": "Add Custom Attribute",
      "SUBMIT": "Създаване",
@@ -150,6 +150,17 @@
      "ADD_SLA": "Add SLA",
      "OPEN_CONVERSATION": "Open conversation"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "None",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Message Type",
      "MESSAGE_CONTAINS": "Message Contains",
@@ -134,6 +134,7 @@
    "MULTISELECT": {
      "ENTER_TO_SELECT": "Press enter to select",
      "ENTER_TO_REMOVE": "Press enter to remove",
+      "NO_OPTIONS": "List is empty",
      "SELECT_ONE": "Select one",
      "SELECT": "Select"
    }
@@ -481,6 +481,37 @@
        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
        "NOT_FOUND": "Could not find the assistant. Please try again."
      },
+      "SETTINGS": {
+        "BREADCRUMB": {
+          "ASSISTANT": "Assistant"
+        },
+        "BASIC_SETTINGS": {
+          "TITLE": "Basic settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "SYSTEM_SETTINGS": {
+          "TITLE": "System settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "CONTROL_ITEMS": {
+          "TITLE": "The Fun Stuff",
+          "DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
+          "OPTIONS": {
+            "GUARDRAILS": {
+              "TITLE": "Guardrails",
+              "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
+            },
+            "SCENARIOS": {
+              "TITLE": "Scenarios",
+              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
+            },
+            "RESPONSE_GUIDELINES": {
+              "TITLE": "Response guidelines",
+              "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
+            }
+          }
+        }
+      },
      "OPTIONS": {
        "EDIT_ASSISTANT": "Edit Assistant",
        "DELETE_ASSISTANT": "Delete Assistant",
@@ -99,6 +99,13 @@
      "CHANGE_PRIORITY": "Change Priority",
      "ADD_PRIVATE_NOTE": "Add a Private Note",
      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "None",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
    }
  }
 }
@@ -5,6 +5,18 @@
    "LOADING": "S'estan recollint atributs personalitzats",
    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
    "LEARN_MORE": "Learn more about custom attributes",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "Conversa",
+      "CONTACT": "Contacte"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "Llista",
+      "NUMBER": "Número",
+      "LINK": "Enllaç",
+      "DATE": "Date",
+      "LIST": "Llista",
+      "CHECKBOX": "Casella de selecció"
+    },
    "ADD": {
      "TITLE": "Afegir atribut personalitzat",
      "SUBMIT": "Crear",
@@ -150,6 +150,17 @@
      "ADD_SLA": "Afegeix SLA",
      "OPEN_CONVERSATION": "Obrir conversa"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "Ningú",
+      "LOW": "Baixa",
+      "MEDIUM": "Mitjana",
+      "HIGH": "Alta",
+      "URGENT": "Urgent"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Message Type",
      "MESSAGE_CONTAINS": "Message Contains",
@@ -134,6 +134,7 @@
    "MULTISELECT": {
      "ENTER_TO_SELECT": "Presiona retorn (tecla enter) per seleccionar",
      "ENTER_TO_REMOVE": "Presiona retorn (tecla enter) per eliminar",
+      "NO_OPTIONS": "List is empty",
      "SELECT_ONE": "Selecciona un",
      "SELECT": "Selecciona"
    }
@@ -481,6 +481,37 @@
        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
        "NOT_FOUND": "Could not find the assistant. Please try again."
      },
+      "SETTINGS": {
+        "BREADCRUMB": {
+          "ASSISTANT": "Assistant"
+        },
+        "BASIC_SETTINGS": {
+          "TITLE": "Basic settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "SYSTEM_SETTINGS": {
+          "TITLE": "System settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "CONTROL_ITEMS": {
+          "TITLE": "The Fun Stuff",
+          "DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
+          "OPTIONS": {
+            "GUARDRAILS": {
+              "TITLE": "Guardrails",
+              "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
+            },
+            "SCENARIOS": {
+              "TITLE": "Scenarios",
+              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
+            },
+            "RESPONSE_GUIDELINES": {
+              "TITLE": "Response guidelines",
+              "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
+            }
+          }
+        }
+      },
      "OPTIONS": {
        "EDIT_ASSISTANT": "Edit Assistant",
        "DELETE_ASSISTANT": "Delete Assistant",
@@ -99,6 +99,13 @@
      "CHANGE_PRIORITY": "Canvia la prioritat",
      "ADD_PRIVATE_NOTE": "Add a Private Note",
      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "Ningú",
+      "LOW": "Baixa",
+      "MEDIUM": "Mitjana",
+      "HIGH": "Alta",
+      "URGENT": "Urgent"
    }
  }
 }
@@ -5,6 +5,18 @@
    "LOADING": "Fetching custom attributes",
    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
    "LEARN_MORE": "Learn more about custom attributes",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "Conversation",
+      "CONTACT": "Contact"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "Text",
+      "NUMBER": "Number",
+      "LINK": "Link",
+      "DATE": "Date",
+      "LIST": "List",
+      "CHECKBOX": "Checkbox"
+    },
    "ADD": {
      "TITLE": "Add Custom Attribute",
      "SUBMIT": "Create",
@@ -150,6 +150,17 @@
      "ADD_SLA": "Add SLA",
      "OPEN_CONVERSATION": "Open conversation"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "Nic",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Typ zprávy",
      "MESSAGE_CONTAINS": "Zpráva obsahuje",
@@ -134,6 +134,7 @@
    "MULTISELECT": {
      "ENTER_TO_SELECT": "Stiskněte Enter pro vybrání",
      "ENTER_TO_REMOVE": "Stiskněte Enter pro odebrání",
+      "NO_OPTIONS": "List is empty",
      "SELECT_ONE": "Vyberte jeden",
      "SELECT": "Select"
    }
@@ -481,6 +481,37 @@
        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
        "NOT_FOUND": "Could not find the assistant. Please try again."
      },
+      "SETTINGS": {
+        "BREADCRUMB": {
+          "ASSISTANT": "Assistant"
+        },
+        "BASIC_SETTINGS": {
+          "TITLE": "Basic settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "SYSTEM_SETTINGS": {
+          "TITLE": "System settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "CONTROL_ITEMS": {
+          "TITLE": "The Fun Stuff",
+          "DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
+          "OPTIONS": {
+            "GUARDRAILS": {
+              "TITLE": "Guardrails",
+              "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
+            },
+            "SCENARIOS": {
+              "TITLE": "Scenarios",
+              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
+            },
+            "RESPONSE_GUIDELINES": {
+              "TITLE": "Response guidelines",
+              "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
+            }
+          }
+        }
+      },
      "OPTIONS": {
        "EDIT_ASSISTANT": "Edit Assistant",
        "DELETE_ASSISTANT": "Delete Assistant",
@@ -99,6 +99,13 @@
      "CHANGE_PRIORITY": "Change Priority",
      "ADD_PRIVATE_NOTE": "Přidat soukromou poznámku",
      "SEND_WEBHOOK_EVENT": "Poslat událost webhook"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "Nic",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
    }
  }
 }
@@ -5,6 +5,18 @@
    "LOADING": "Henter brugerdefinerede attributter",
    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
    "LEARN_MORE": "Learn more about custom attributes",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "Samtale",
+      "CONTACT": "Kontakt"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "Tekst",
+      "NUMBER": "Nummer",
+      "LINK": "Link",
+      "DATE": "Date",
+      "LIST": "Liste",
+      "CHECKBOX": "Afkrydsningsfelt"
+    },
    "ADD": {
      "TITLE": "Tilføj Tilpasset Attribut",
      "SUBMIT": "Opret",
@@ -150,6 +150,17 @@
      "ADD_SLA": "Add SLA",
      "OPEN_CONVERSATION": "Åbn samtale"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "Ingen",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Message Type",
      "MESSAGE_CONTAINS": "Message Contains",
@@ -134,6 +134,7 @@
    "MULTISELECT": {
      "ENTER_TO_SELECT": "Tryk enter for at vælge",
      "ENTER_TO_REMOVE": "Tryk enter for at fjerne",
+      "NO_OPTIONS": "List is empty",
      "SELECT_ONE": "Vælg en",
      "SELECT": "Vælg"
    }
@@ -481,6 +481,37 @@
        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
        "NOT_FOUND": "Could not find the assistant. Please try again."
      },
+      "SETTINGS": {
+        "BREADCRUMB": {
+          "ASSISTANT": "Assistant"
+        },
+        "BASIC_SETTINGS": {
+          "TITLE": "Basic settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "SYSTEM_SETTINGS": {
+          "TITLE": "System settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "CONTROL_ITEMS": {
+          "TITLE": "The Fun Stuff",
+          "DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
+          "OPTIONS": {
+            "GUARDRAILS": {
+              "TITLE": "Guardrails",
+              "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
+            },
+            "SCENARIOS": {
+              "TITLE": "Scenarios",
+              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
+            },
+            "RESPONSE_GUIDELINES": {
+              "TITLE": "Response guidelines",
+              "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
+            }
+          }
+        }
+      },
      "OPTIONS": {
        "EDIT_ASSISTANT": "Edit Assistant",
        "DELETE_ASSISTANT": "Delete Assistant",
@@ -99,6 +99,13 @@
      "CHANGE_PRIORITY": "Change Priority",
      "ADD_PRIVATE_NOTE": "Add a Private Note",
      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "Ingen",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
    }
  }
 }
@@ -5,6 +5,18 @@
    "LOADING": "Benutzerdefinierte Attribute abrufen",
    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
    "LEARN_MORE": "Learn more about custom attributes",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "Konversation",
+      "CONTACT": "Kontakt"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "Text",
+      "NUMBER": "Nummer",
+      "LINK": "Link",
+      "DATE": "Date",
+      "LIST": "Liste",
+      "CHECKBOX": "Checkbox"
+    },
    "ADD": {
      "TITLE": "Benutzerdefiniertes Attribut hinzufügen",
      "SUBMIT": "Erstellen",
@@ -150,6 +150,17 @@
      "ADD_SLA": "Add SLA",
      "OPEN_CONVERSATION": "Unterhaltung öffnen"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "Keine",
+      "LOW": "Niedrig",
+      "MEDIUM": "Mittel",
+      "HIGH": "Hoch",
+      "URGENT": "Dringend"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Message Type",
      "MESSAGE_CONTAINS": "Message Contains",
@@ -134,6 +134,7 @@
    "MULTISELECT": {
      "ENTER_TO_SELECT": "Drücken Sie zur Auswahl die Eingabetaste",
      "ENTER_TO_REMOVE": "Drücken Sie zum Entfernen die Eingabetaste",
+      "NO_OPTIONS": "List is empty",
      "SELECT_ONE": "Eines wählen",
      "SELECT": "Auswählen"
    }
@@ -481,6 +481,37 @@
        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
        "NOT_FOUND": "Could not find the assistant. Please try again."
      },
+      "SETTINGS": {
+        "BREADCRUMB": {
+          "ASSISTANT": "Assistant"
+        },
+        "BASIC_SETTINGS": {
+          "TITLE": "Basic settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "SYSTEM_SETTINGS": {
+          "TITLE": "System settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "CONTROL_ITEMS": {
+          "TITLE": "The Fun Stuff",
+          "DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
+          "OPTIONS": {
+            "GUARDRAILS": {
+              "TITLE": "Guardrails",
+              "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
+            },
+            "SCENARIOS": {
+              "TITLE": "Scenarios",
+              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
+            },
+            "RESPONSE_GUIDELINES": {
+              "TITLE": "Response guidelines",
+              "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
+            }
+          }
+        }
+      },
      "OPTIONS": {
        "EDIT_ASSISTANT": "Edit Assistant",
        "DELETE_ASSISTANT": "Delete Assistant",
@@ -99,6 +99,13 @@
      "CHANGE_PRIORITY": "Priorität ändern",
      "ADD_PRIVATE_NOTE": "Add a Private Note",
      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "Keine",
+      "LOW": "Niedrig",
+      "MEDIUM": "Mittel",
+      "HIGH": "Hoch",
+      "URGENT": "Dringend"
    }
  }
 }
@@ -5,6 +5,18 @@
    "LOADING": "Λήψη προσαρμοσμένων ιδιοτήτων",
    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
    "LEARN_MORE": "Learn more about custom attributes",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "Συνομιλία",
+      "CONTACT": "Επαφές"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "Κείμενο",
+      "NUMBER": "Αριθμός",
+      "LINK": "Σύνδεσμος",
+      "DATE": "Date",
+      "LIST": "Λίστα",
+      "CHECKBOX": "Checkbox"
+    },
    "ADD": {
      "TITLE": "Προσθήκη προσαρμοσμένης ιδιότητας",
      "SUBMIT": "Δημιουργία",
@@ -150,6 +150,17 @@
      "ADD_SLA": "Add SLA",
      "OPEN_CONVERSATION": "Άνοιγμα συνομιλίας"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "Κανένα",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Message Type",
      "MESSAGE_CONTAINS": "Message Contains",
@@ -134,6 +134,7 @@
    "MULTISELECT": {
      "ENTER_TO_SELECT": "Πάτησε enter για επιλογή",
      "ENTER_TO_REMOVE": "Πάτησε enter για αφαίρεση",
+      "NO_OPTIONS": "List is empty",
      "SELECT_ONE": "Επιλέξτε ένα",
      "SELECT": "Επιλογή"
    }
@@ -481,6 +481,37 @@
        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
        "NOT_FOUND": "Could not find the assistant. Please try again."
      },
+      "SETTINGS": {
+        "BREADCRUMB": {
+          "ASSISTANT": "Assistant"
+        },
+        "BASIC_SETTINGS": {
+          "TITLE": "Basic settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "SYSTEM_SETTINGS": {
+          "TITLE": "System settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "CONTROL_ITEMS": {
+          "TITLE": "The Fun Stuff",
+          "DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
+          "OPTIONS": {
+            "GUARDRAILS": {
+              "TITLE": "Guardrails",
+              "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
+            },
+            "SCENARIOS": {
+              "TITLE": "Scenarios",
+              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
+            },
+            "RESPONSE_GUIDELINES": {
+              "TITLE": "Response guidelines",
+              "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
+            }
+          }
+        }
+      },
      "OPTIONS": {
        "EDIT_ASSISTANT": "Edit Assistant",
        "DELETE_ASSISTANT": "Delete Assistant",
@@ -99,6 +99,13 @@
      "CHANGE_PRIORITY": "Change Priority",
      "ADD_PRIVATE_NOTE": "Add a Private Note",
      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "Κανένα",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
    }
  }
 }
@@ -5,6 +5,18 @@
    "LOADING": "Fetching custom attributes",
    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
    "LEARN_MORE": "Learn more about custom attributes",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "Conversation",
+      "CONTACT": "Contact"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "Text",
+      "NUMBER": "Number",
+      "LINK": "Link",
+      "DATE": "Date",
+      "LIST": "List",
+      "CHECKBOX": "Checkbox"
+    },
    "ADD": {
      "TITLE": "Add Custom Attribute",
      "SUBMIT": "Create",
@@ -150,6 +150,17 @@
      "ADD_SLA": "Add SLA",
      "OPEN_CONVERSATION": "Open conversation"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "None",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Message Type",
      "MESSAGE_CONTAINS": "Message Contains",
@@ -134,6 +134,7 @@
    "MULTISELECT": {
      "ENTER_TO_SELECT": "Press enter to select",
      "ENTER_TO_REMOVE": "Press enter to remove",
+      "NO_OPTIONS": "List is empty",
      "SELECT_ONE": "Select one",
      "SELECT": "Select"
    }
@@ -478,6 +478,37 @@
        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
        "NOT_FOUND": "Could not find the assistant. Please try again."
      },
+      "SETTINGS": {
+        "BREADCRUMB": {
+          "ASSISTANT": "Assistant"
+        },
+        "BASIC_SETTINGS": {
+          "TITLE": "Basic settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "SYSTEM_SETTINGS": {
+          "TITLE": "System settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "CONTROL_ITEMS": {
+          "TITLE": "The Fun Stuff",
+          "DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
+          "OPTIONS": {
+            "GUARDRAILS": {
+              "TITLE": "Guardrails",
+              "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
+            },
+            "SCENARIOS": {
+              "TITLE": "Scenarios",
+              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
+            },
+            "RESPONSE_GUIDELINES": {
+              "TITLE": "Response guidelines",
+              "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
+            }
+          }
+        }
+      },
      "OPTIONS": {
        "EDIT_ASSISTANT": "Edit Assistant",
        "DELETE_ASSISTANT": "Delete Assistant",
@@ -99,6 +99,13 @@
      "CHANGE_PRIORITY": "Change Priority",
      "ADD_PRIVATE_NOTE": "Add a Private Note",
      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "None",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
    }
  }
 }
@@ -5,6 +5,18 @@
    "LOADING": "Obtener atributos personalizados",
    "DESCRIPTION": "Un atributo personalizado rastrea detalles adicionales sobre tus contactos o conversaciones, como el plan de suscripción o la fecha de su primera compra. Puede agregar diferentes tipos de atributos personalizados, como textos, listas o números, para capturar la información específica que necesita.",
    "LEARN_MORE": "Aprende más sobre los atributos personalizados",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "Conversación",
+      "CONTACT": "Contacto"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "Texto",
+      "NUMBER": "Número",
+      "LINK": "Enlace",
+      "DATE": "Date",
+      "LIST": "Lista",
+      "CHECKBOX": "Casilla"
+    },
    "ADD": {
      "TITLE": "Añadir atributo personalizado",
      "SUBMIT": "Crear",
@@ -150,6 +150,17 @@
      "ADD_SLA": "Añadir SLA",
      "OPEN_CONVERSATION": "Abrir conversación"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "Ninguna",
+      "LOW": "Baja",
+      "MEDIUM": "Media",
+      "HIGH": "Alta",
+      "URGENT": "Urgente"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Tipo de mensaje",
      "MESSAGE_CONTAINS": "El mensaje contiene",
@@ -134,6 +134,7 @@
    "MULTISELECT": {
      "ENTER_TO_SELECT": "Pulse Enter para seleccionar",
      "ENTER_TO_REMOVE": "Presione Enter para eliminar",
+      "NO_OPTIONS": "List is empty",
      "SELECT_ONE": "Seleccione uno",
      "SELECT": "Seleccionar"
    }
@@ -481,6 +481,37 @@
        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
        "NOT_FOUND": "Could not find the assistant. Please try again."
      },
+      "SETTINGS": {
+        "BREADCRUMB": {
+          "ASSISTANT": "Assistant"
+        },
+        "BASIC_SETTINGS": {
+          "TITLE": "Basic settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "SYSTEM_SETTINGS": {
+          "TITLE": "System settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "CONTROL_ITEMS": {
+          "TITLE": "The Fun Stuff",
+          "DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
+          "OPTIONS": {
+            "GUARDRAILS": {
+              "TITLE": "Guardrails",
+              "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
+            },
+            "SCENARIOS": {
+              "TITLE": "Scenarios",
+              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
+            },
+            "RESPONSE_GUIDELINES": {
+              "TITLE": "Response guidelines",
+              "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
+            }
+          }
+        }
+      },
      "OPTIONS": {
        "EDIT_ASSISTANT": "Edit Assistant",
        "DELETE_ASSISTANT": "Delete Assistant",
@@ -99,6 +99,13 @@
      "CHANGE_PRIORITY": "Cambiar prioridad",
      "ADD_PRIVATE_NOTE": "Add a Private Note",
      "SEND_WEBHOOK_EVENT": "Enviar Evento de Webhook"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "Ninguna",
+      "LOW": "Baja",
+      "MEDIUM": "Media",
+      "HIGH": "Alta",
+      "URGENT": "Urgente"
    }
  }
 }
@@ -5,6 +5,18 @@
    "LOADING": "واکشی ویژگی‌های سفارشی",
    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
    "LEARN_MORE": "Learn more about custom attributes",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "گفتگو",
+      "CONTACT": "مخاطب"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "متن",
+      "NUMBER": "شماره",
+      "LINK": "پیوند",
+      "DATE": "Date",
+      "LIST": "فهرست",
+      "CHECKBOX": "چک باکس"
+    },
    "ADD": {
      "TITLE": "اضافه کردن ویژگی سفارشی",
      "SUBMIT": "ايجاد كردن",
@@ -150,6 +150,17 @@
      "ADD_SLA": "اضافه کردن SLA",
      "OPEN_CONVERSATION": "باز کردن گفتگو"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "هیچکدام",
+      "LOW": "پایین",
+      "MEDIUM": "متوسط",
+      "HIGH": "بالا",
+      "URGENT": "فوری"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Message Type",
      "MESSAGE_CONTAINS": "Message Contains",
@@ -134,6 +134,7 @@
    "MULTISELECT": {
      "ENTER_TO_SELECT": "برای انتخاب Enter را فشار دهید",
      "ENTER_TO_REMOVE": "برای حذف دکمه enter را فشار دهید",
+      "NO_OPTIONS": "List is empty",
      "SELECT_ONE": "یکی را انتخاب کن",
      "SELECT": "انتخاب کنید"
    }
@@ -481,6 +481,37 @@
        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
        "NOT_FOUND": "Could not find the assistant. Please try again."
      },
+      "SETTINGS": {
+        "BREADCRUMB": {
+          "ASSISTANT": "Assistant"
+        },
+        "BASIC_SETTINGS": {
+          "TITLE": "Basic settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "SYSTEM_SETTINGS": {
+          "TITLE": "System settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "CONTROL_ITEMS": {
+          "TITLE": "The Fun Stuff",
+          "DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
+          "OPTIONS": {
+            "GUARDRAILS": {
+              "TITLE": "Guardrails",
+              "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
+            },
+            "SCENARIOS": {
+              "TITLE": "Scenarios",
+              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
+            },
+            "RESPONSE_GUIDELINES": {
+              "TITLE": "Response guidelines",
+              "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
+            }
+          }
+        }
+      },
      "OPTIONS": {
        "EDIT_ASSISTANT": "Edit Assistant",
        "DELETE_ASSISTANT": "Delete Assistant",
@@ -99,6 +99,13 @@
      "CHANGE_PRIORITY": "تغییر اولویت",
      "ADD_PRIVATE_NOTE": "Add a Private Note",
      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "هیچکدام",
+      "LOW": "پایین",
+      "MEDIUM": "متوسط",
+      "HIGH": "بالا",
+      "URGENT": "فوری"
    }
  }
 }
@@ -5,6 +5,18 @@
    "LOADING": "Fetching custom attributes",
    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
    "LEARN_MORE": "Learn more about custom attributes",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "Conversation",
+      "CONTACT": "Contact"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "Text",
+      "NUMBER": "Number",
+      "LINK": "Link",
+      "DATE": "Date",
+      "LIST": "List",
+      "CHECKBOX": "Checkbox"
+    },
    "ADD": {
      "TITLE": "Add Custom Attribute",
      "SUBMIT": "Luo",
@@ -150,6 +150,17 @@
      "ADD_SLA": "Add SLA",
      "OPEN_CONVERSATION": "Open conversation"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "None",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Message Type",
      "MESSAGE_CONTAINS": "Message Contains",
@@ -134,6 +134,7 @@
    "MULTISELECT": {
      "ENTER_TO_SELECT": "Paina enter valitaksesi",
      "ENTER_TO_REMOVE": "Paina enter poistaaksesi",
+      "NO_OPTIONS": "List is empty",
      "SELECT_ONE": "Valitse yksi",
      "SELECT": "Select"
    }
@@ -481,6 +481,37 @@
        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
        "NOT_FOUND": "Could not find the assistant. Please try again."
      },
+      "SETTINGS": {
+        "BREADCRUMB": {
+          "ASSISTANT": "Assistant"
+        },
+        "BASIC_SETTINGS": {
+          "TITLE": "Basic settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "SYSTEM_SETTINGS": {
+          "TITLE": "System settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "CONTROL_ITEMS": {
+          "TITLE": "The Fun Stuff",
+          "DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
+          "OPTIONS": {
+            "GUARDRAILS": {
+              "TITLE": "Guardrails",
+              "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
+            },
+            "SCENARIOS": {
+              "TITLE": "Scenarios",
+              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
+            },
+            "RESPONSE_GUIDELINES": {
+              "TITLE": "Response guidelines",
+              "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
+            }
+          }
+        }
+      },
      "OPTIONS": {
        "EDIT_ASSISTANT": "Edit Assistant",
        "DELETE_ASSISTANT": "Delete Assistant",
@@ -99,6 +99,13 @@
      "CHANGE_PRIORITY": "Change Priority",
      "ADD_PRIVATE_NOTE": "Add a Private Note",
      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "None",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
    }
  }
 }
@@ -5,6 +5,18 @@
    "LOADING": "Récupération des attributs personnalisés",
    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
    "LEARN_MORE": "Learn more about custom attributes",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "Conversation",
+      "CONTACT": "Contact"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "Texte",
+      "NUMBER": "Nombre",
+      "LINK": "Lien",
+      "DATE": "Date",
+      "LIST": "Liste",
+      "CHECKBOX": "Case à cocher"
+    },
    "ADD": {
      "TITLE": "Ajouter un attribut personnalisé",
      "SUBMIT": "Créer",
@@ -150,6 +150,17 @@
      "ADD_SLA": "Add SLA",
      "OPEN_CONVERSATION": "Ouvrir la conversation"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "Aucun",
+      "LOW": "Faible",
+      "MEDIUM": "Moyenne",
+      "HIGH": "Élevé",
+      "URGENT": "Urgent"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Type de message",
      "MESSAGE_CONTAINS": "Le message contient",
@@ -134,6 +134,7 @@
    "MULTISELECT": {
      "ENTER_TO_SELECT": "Appuyer sur Entrée pour sélectionner",
      "ENTER_TO_REMOVE": "Appuyer sur Entrée pour supprimer",
+      "NO_OPTIONS": "List is empty",
      "SELECT_ONE": "Sélectionnez un",
      "SELECT": "Sélectionner"
    }
@@ -481,6 +481,37 @@
        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
        "NOT_FOUND": "Impossible de trouver l'assistant. Veuillez réessayer."
      },
+      "SETTINGS": {
+        "BREADCRUMB": {
+          "ASSISTANT": "Assistant"
+        },
+        "BASIC_SETTINGS": {
+          "TITLE": "Basic settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "SYSTEM_SETTINGS": {
+          "TITLE": "System settings",
+          "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
+        },
+        "CONTROL_ITEMS": {
+          "TITLE": "The Fun Stuff",
+          "DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
+          "OPTIONS": {
+            "GUARDRAILS": {
+              "TITLE": "Guardrails",
+              "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
+            },
+            "SCENARIOS": {
+              "TITLE": "Scenarios",
+              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
+            },
+            "RESPONSE_GUIDELINES": {
+              "TITLE": "Response guidelines",
+              "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
+            }
+          }
+        }
+      },
      "OPTIONS": {
        "EDIT_ASSISTANT": "Edit Assistant",
        "DELETE_ASSISTANT": "Delete Assistant",
@@ -99,6 +99,13 @@
      "CHANGE_PRIORITY": "Modifier la priorité",
      "ADD_PRIVATE_NOTE": "Ajouter une note privée",
      "SEND_WEBHOOK_EVENT": "Envoyer un événement Webhook"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "Aucun",
+      "LOW": "Faible",
+      "MEDIUM": "Moyenne",
+      "HIGH": "Élevé",
+      "URGENT": "Urgent"
    }
  }
 }
@@ -5,6 +5,18 @@
    "LOADING": "שולף מאפיינים מותאמים אישית",
    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
    "LEARN_MORE": "Learn more about custom attributes",
+    "ATTRIBUTE_MODELS": {
+      "CONVERSATION": "שיחה",
+      "CONTACT": "איש קשר"
+    },
+    "ATTRIBUTE_TYPES": {
+      "TEXT": "טקסט",
+      "NUMBER": "מספר",
+      "LINK": "קישור",
+      "DATE": "Date",
+      "LIST": "רשימה",
+      "CHECKBOX": "תיבת סימון"
+    },
    "ADD": {
      "TITLE": "הוסף מאפיין מותאם אישית",
      "SUBMIT": "צור",
@@ -150,6 +150,17 @@
      "ADD_SLA": "Add SLA",
      "OPEN_CONVERSATION": "שיחה פתוחה"
    },
+    "MESSAGE_TYPES": {
+      "INCOMING": "Incoming Message",
+      "OUTGOING": "Outgoing Message"
+    },
+    "PRIORITY_TYPES": {
+      "NONE": "כלום",
+      "LOW": "Low",
+      "MEDIUM": "Medium",
+      "HIGH": "High",
+      "URGENT": "Urgent"
+    },
    "ATTRIBUTES": {
      "MESSAGE_TYPE": "Message Type",
      "MESSAGE_CONTAINS": "Message Contains",
--- a/Show More
+++ b/Show More
Author	SHA1	Message	Date
Pranav	e4dba113ce	Agentbot as assignee	2025-07-14 16:49:12 -07:00
Shivam MishraandGitHub	1132556512	feat: setup qlty [CW-4614] (#11918 )	2025-07-14 17:12:28 +05:30
Shivam Mishra GitHub Muhsin Keloth	93f18315cc	feat: add `Captain::Scenario` Model and API [CW-4597] (#11907 ) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2025-07-14 16:12:38 +05:30
Chatwoot Bot GitHub Muhsin Keloth	d89fa09359	chore: Update translations (#11903 ) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2025-07-14 14:52:57 +05:30
Sivin VargheseandGitHub	07dd6448f4	fix: fast scrolling in canned responses list on mouse hover (#11933 ) # Pull Request Template ## Description This PR fixes a fast scrolling issue in the canned responses list that occurred when hovering near the top or bottom edge. Fixes https://github.com/chatwoot/chatwoot/issues/11923, [CW-4624](https://linear.app/chatwoot/issue/CW-4624/canned-responses-menu-scrolls-too-fast-when-mouse-near-top-or-bottom) ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? ### Screencast Before https://github.com/user-attachments/assets/1c39ad33-c5c9-49ce-a252-542428b7f7e3 After https://github.com/user-attachments/assets/19c73713-0ffe-461a-9c3d-486e53e21abf ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules	2025-07-14 11:02:51 +05:30
Sivin VargheseandGitHub	661326ae51	fix: Contact name editing did not allow spaces (#11931 ) # Pull Request Template ## Description This PR fixes an issue where editing a contact name from the “Contacts” tab would not allow spaces in the First or Last Name fields — the space would disappear immediately after typing. This issue did not occur in the sidebar editor or when adding a new contact. Cause: The form had a deep watcher on `contactData`, which triggered `prepareStateBasedOnProps()` on every nested change. This caused the form state to reset. Solution: Replaced the deep watcher with a shallow watcher that only watches `contactData.id`. This fires once on mount and whenever a new contact is selected, avoiding unnecessary re-hydration while the user is typing. Fixes https://github.com/chatwoot/chatwoot/issues/11922 , CW-[4623](https://linear.app/chatwoot/issue/CW-4623/inconsistent-name-field-validation-when-editing-contacts-from-contacts) ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? ### Screencast https://github.com/user-attachments/assets/e088f627-d7b1-4d67-85eb-58911ac0c012 ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules	2025-07-14 10:27:50 +05:30
Sivin Varghese GitHub Muhsin Keloth	18eb53acf4	feat: New Assistants Edit Page (#11920 ) # Pull Request Template ## Description Fixes https://linear.app/chatwoot/issue/CW-4602/assistants-edit-page ### Screenshots <img width="1650" height="890" alt="image" src="https://github.com/user-attachments/assets/f9834cd3-9cf3-4173-8d33-1aad04d8991e" /> <img width="1650" height="890" alt="image" src="https://github.com/user-attachments/assets/a628328a-fdfd-4ee7-86b5-2a1945e0c114" /> --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2025-07-12 17:02:10 +05:30
Sivin Varghese GitHub Muhsin Keloth	1b02ebec68	fix: Approved FAQ not disappearing from pending list after filtering (#11909 ) # Pull Request Template ## Description This PR fixes an issue where approved FAQs were not removed from the list when filtered by `pending` status. Fix: Implemented real-time client-side filtering using a `filteredResponses` computed property in `Index.vue`, updated all list and selection logic to use it, and also hide the card toggle dropdown button when the bulk action checkbox is selected. ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? ### Loom video https://www.loom.com/share/216221a4910c44ebb1d49ab9e34c820c?sid=98c9c239-54eb-4bd9-b04d-aeccc55bfb3a ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2025-07-12 10:06:30 +05:30
Tanmay Deep SharmaandGitHub	5b9f997fa0	feat: Add the support for images in Captain (#11850 )	2025-07-11 23:28:46 +07:00
Sivin VargheseandGitHub	802f0694ed	chore: Alphabetically sort inbox list on settings page (#11921 ) # Pull Request Template ## Description This PR updates the inbox list on the settings page to be sorted alphabetically. ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? ### Screenshot <img width="222" height="463" alt="image" src="https://github.com/user-attachments/assets/0caabeb1-b2bd-4072-a44f-e0ac5a52404d" /> ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules	2025-07-11 11:46:15 +05:30
Muhsin KelothandGitHub	17500cc62d	chore: Auto assign PR to author when PR opened (#11890 ) - gh action to auto-assign PR to author when PR opened	2025-07-10 11:36:37 +05:30
Sivin VargheseandGitHub	5140deb6f6	feat: Captain settings header component (#11912 )	2025-07-09 22:21:25 +05:30
Sivin VargheseandGitHub	3e5ca9bca9	fix: Widget message input resize issue (#11896 )	2025-07-09 09:23:20 +05:30
Sivin Varghese GitHub Muhsin Keloth	5ebe8c71ec	feat: Support customizable welcome text, availability messages, and UI toggles (#11891 ) # Pull Request Template ## Description This PR allows users to dynamically pass custom welcome and availability messages, along with UI feature toggles, via `window.chatwootSettings`. If any of the following settings are provided, the widget will use them; otherwise, it falls back to default behavior. New options: ``` window.chatwootSettings = { welcomeTitle: 'Need help?', // Custom widget title welcomeDescription: 'We’re here to support you.', // Subtitle in the header availableMessage: 'We’re online and ready to chat!', // Shown when team is online unavailableMessage: 'We’re currently offline.', // Shown when team is unavailable enableFileUpload: true, // Enable file attachments enableEmojiPicker: true, // Enable emoji picker in chat input enableEndConversation: true // Allow users to end the conversation } ``` Fixes https://linear.app/chatwoot/issue/CW-4589/add-options-to-windowchatwootsettings ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Loom video https://www.loom.com/share/413fc4aa59384366b071450bd19d1bf8?sid=ff30fb4c-267c-4beb-80ab-d6f583aa960d ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2025-07-08 14:26:00 -07:00
Sivin VargheseandGitHub	8c78573d9d	chore: Remove `defer` attribute from widget-loader script (#11887 )	2025-07-08 15:31:33 +05:30
Petterson GitHub Sivin Varghese iamsivin Muhsin Keloth	c553997af8	fix: Translate Priority and Messages types in Automations and Macros (#11741 ) # Pull Request Template ## Description With these fixes, I could improve some translations in portuguese, and also I added some improvements to make some drowpdown values, that were not translatable into translatable strings, into the Automations, Macros and Custom Attributes page. I also fixed some typos. Here are the main improvements. - ~Fixed typo in portuguese into `Reports > Agents` page:~ ~Before: ![image](https://github.com/user-attachments/assets/5a911108-76a6-4e54-82f1-1185c3e1981b) After: ![image](https://github.com/user-attachments/assets/2a4fc5bf-3239-47b5-9113-ba66e0f44b9c)~ - Added the possibility to make the `Priority` and `Message types` translatables in other languages, into Macros and Automations page. Also added the same feature for Custom attributes page at `applies to` and `type` fields: Before: ![image](https://github.com/user-attachments/assets/d53b3e6d-be3e-4e02-9478-7d3121cc11cb) ![image](https://github.com/user-attachments/assets/28a7bffe-fe8b-43f6-8e30-9d62ab8adf14) ![image](https://github.com/user-attachments/assets/18a983c1-2db8-445d-a4cc-982beb88015a) ![image](https://github.com/user-attachments/assets/2be8b0f2-ed9e-4bac-aeb0-596533200da4) After: ![image](https://github.com/user-attachments/assets/0fa904ae-7b48-4ce4-afb8-e0586c5624b7) ![image](https://github.com/user-attachments/assets/a524f119-9222-4e98-9cd7-2fca3303e8d5) ![image](https://github.com/user-attachments/assets/7062f277-e9c9-4473-980b-6ca2d6bdcefc) ![image](https://github.com/user-attachments/assets/0bb66f07-ee10-4833-b950-b9aa9441a312) - ~Improve Bots page. In the Brazilian portuguese is very common and widely used bots to refer to chatbots, using `robô` as a direct translations sounds weird, `robô` is used more often when we are talking about robots, not chatbots. Before: ![image](https://github.com/user-attachments/assets/3966cc11-51f4-4e1a-bc81-ada2795408e8) After: ![image](https://github.com/user-attachments/assets/c9ec0ad5-974e-40d9-9542-031db99839e2)~ - Added multiselect both `no options` and `Select` placeholder translatable strings: Before: ![image](https://github.com/user-attachments/assets/545641d4-87ae-4305-8adc-3b73bbaf2ab1) ![image](https://github.com/user-attachments/assets/8800c001-abe7-41bb-bd68-feb5db13b8f0) After: ![image](https://github.com/user-attachments/assets/46748652-28f2-4ae3-9d20-55db1015aaae) - Added `.pnpm-store` to `.gitignore`, when I'm using docker, the pnpm always creates this folder into my root directory, so I imagine the same could happens with others, so I fixed it. ## Type of change Please delete options that are not relevant. - [x] Bug fix (non-breaking change which fixes an issue) - [x] New feature (non-breaking change which adds functionality) - [ ] Breaking change (fix or feature that would cause existing functionality not to work as expected) - [ ] This change requires a documentation update ## How Has This Been Tested? I've added some translations for my language (brazilian portuguese), so i just switched the languages between the original in EN to PT_BR. ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [x] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2025-07-08 12:40:40 +05:30
Shivam MishraandGitHub	30a3a35281	feat: remove colon and semicolons when sanitizing inbox name (#11889 )	2025-07-08 09:41:40 +05:30