Merge branch 'develop' into fix/conv-order

test: last_activity_at property in conv model
test: fix specs for conv push data
2024-08-12 10:20:11 +05:30 · 2024-08-12 10:19:36 +05:30 · 2024-08-10 15:56:10 +05:30 · 2024-08-10 15:53:20 +05:30 · 2024-08-09 15:55:11 +05:30 · 2024-08-08 15:26:59 +05:30
1664 changed files with 10471 additions and 25504 deletions
@@ -25,5 +25,13 @@ jobs:
        with: 
          issue-inactive-days: '30'
          issue-lock-reason: 'resolved'
+          issue-comment: >
+            This issue has been automatically locked since there
+            has not been any recent activity after it was closed.
+            Please open a new issue for related bugs.
          pr-inactive-days: '30'
          pr-lock-reason: 'resolved'
+          pr-comment: >
+            This pull request has been automatically locked since there
+            has not been any recent activity after it was closed.
+            Please open a new issue for related bugs.
@@ -96,12 +96,12 @@ gem 'koala'
 # slack client
 gem 'slack-ruby-client', '~> 2.2.0'
 # for dialogflow integrations
-gem 'google-cloud-dialogflow-v2', '>= 0.24.0'
+gem 'google-cloud-dialogflow-v2'
 gem 'grpc'
 # Translate integrations
 # 'google-cloud-translate' gem depends on faraday 2.0 version
 # this dependency breaks the slack-ruby-client gem
-gem 'google-cloud-translate-v3', '>= 0.7.0'
+gem 'google-cloud-translate-v3'

 ##-- apm and error monitoring ---#
 # loaded only when environment variables are set.
@@ -111,12 +111,12 @@ gem 'elastic-apm', require: false
 gem 'newrelic_rpm', require: false
 gem 'newrelic-sidekiq-metrics', '>= 1.6.2', require: false
 gem 'scout_apm', require: false
-gem 'sentry-rails', '>= 5.19.0', require: false
+gem 'sentry-rails', '>= 5.18.2', require: false
 gem 'sentry-ruby', require: false
-gem 'sentry-sidekiq', '>= 5.19.0', require: false
+gem 'sentry-sidekiq', '>= 5.18.2', require: false

 ##-- background job processing --##
-gem 'sidekiq', '>= 7.3.1'
+gem 'sidekiq', '>= 7.3.0'
 # We want cron jobs
 gem 'sidekiq-cron', '>= 1.12.0'

@@ -165,7 +165,7 @@ gem 'audited', '~> 5.4', '>= 5.4.1'

 # need for google auth
 gem 'omniauth', '>= 2.1.2'
-gem 'omniauth-google-oauth2', '>= 1.1.3'
+gem 'omniauth-google-oauth2', '>= 1.1.2'
 gem 'omniauth-rails_csrf_protection', '~> 1.0', '>= 1.0.2'

 ## Gems for reponse bot
@@ -200,7 +200,7 @@ group :development do
  gem 'rack-mini-profiler', '>= 3.2.0', require: false
  gem 'stackprof'
  # Should install the associated chrome extension to view query logs
-  gem 'meta_request', '>= 0.8.3'
+  gem 'meta_request', '>= 0.8.0'
 end

 group :test do
@@ -228,7 +228,7 @@ group :development, :test do
  gem 'mock_redis'
  gem 'pry-rails'
  gem 'rspec_junit_formatter'
-  gem 'rspec-rails', '>= 6.1.5'
+  gem 'rspec-rails', '>= 6.1.3'
  gem 'rubocop', require: false
  gem 'rubocop-performance', require: false
  gem 'rubocop-rails', require: false
@@ -169,7 +169,7 @@ GEM
    climate_control (1.2.0)
    coderay (1.1.3)
    commonmarker (0.23.10)
-    concurrent-ruby (1.3.4)
+    concurrent-ruby (1.3.3)
    connection_pool (2.4.1)
    crack (1.0.0)
      bigdecimal
@@ -230,7 +230,7 @@ GEM
      ruby2_keywords
    email_reply_trimmer (0.1.13)
    erubi (1.13.0)
-    et-orbi (1.2.11)
+    et-orbi (1.2.7)
      tzinfo
    execjs (2.8.1)
    facebook-messenger (2.0.1)
@@ -257,7 +257,7 @@ GEM
    faraday-net_http_persistent (2.1.0)
      faraday (~> 2.5)
      net-http-persistent (~> 4.0)
-    faraday-retry (2.2.1)
+    faraday-retry (2.1.0)
      faraday (~> 2.0)
    fcm (1.0.8)
      faraday (>= 1.0.0, < 3.0)
@@ -268,10 +268,10 @@ GEM
      rake
    flag_shih_tzu (0.3.23)
    foreman (0.87.2)
-    fugit (1.11.1)
-      et-orbi (~> 1, >= 1.2.11)
+    fugit (1.9.0)
+      et-orbi (~> 1, >= 1.2.7)
      raabro (~> 1.4)
-    gapic-common (0.20.0)
+    gapic-common (0.18.0)
      faraday (>= 1.9, < 3.a)
      faraday-retry (>= 1.0, < 3.a)
      google-protobuf (~> 3.14)
@@ -301,15 +301,15 @@ GEM
    google-cloud-core (1.6.0)
      google-cloud-env (~> 1.0)
      google-cloud-errors (~> 1.0)
-    google-cloud-dialogflow-v2 (0.31.0)
-      gapic-common (>= 0.20.0, < 2.a)
+    google-cloud-dialogflow-v2 (0.23.0)
+      gapic-common (>= 0.18.0, < 2.a)
      google-cloud-errors (~> 1.0)
      google-cloud-location (>= 0.4, < 2.a)
    google-cloud-env (1.6.0)
      faraday (>= 0.17.3, < 3.0)
    google-cloud-errors (1.3.1)
-    google-cloud-location (0.6.0)
-      gapic-common (>= 0.20.0, < 2.a)
+    google-cloud-location (0.4.0)
+      gapic-common (>= 0.17.1, < 2.a)
      google-cloud-errors (~> 1.0)
    google-cloud-storage (1.44.0)
      addressable (~> 2.8)
@@ -319,17 +319,17 @@ GEM
      google-cloud-core (~> 1.6)
      googleauth (>= 0.16.2, < 2.a)
      mini_mime (~> 1.0)
-    google-cloud-translate-v3 (0.10.0)
-      gapic-common (>= 0.20.0, < 2.a)
+    google-cloud-translate-v3 (0.6.0)
+      gapic-common (>= 0.17.1, < 2.a)
      google-cloud-errors (~> 1.0)
-    google-protobuf (3.25.5)
-    google-protobuf (3.25.5-arm64-darwin)
-    google-protobuf (3.25.5-x86_64-darwin)
-    google-protobuf (3.25.5-x86_64-linux)
-    googleapis-common-protos (1.6.0)
-      google-protobuf (>= 3.18, < 5.a)
-      googleapis-common-protos-types (~> 1.7)
-      grpc (~> 1.41)
+    google-protobuf (3.25.3)
+    google-protobuf (3.25.3-arm64-darwin)
+    google-protobuf (3.25.3-x86_64-darwin)
+    google-protobuf (3.25.3-x86_64-linux)
+    googleapis-common-protos (1.4.0)
+      google-protobuf (~> 3.14)
+      googleapis-common-protos-types (~> 1.2)
+      grpc (~> 1.27)
    googleapis-common-protos-types (1.14.0)
      google-protobuf (~> 3.18)
    googleauth (1.5.2)
@@ -457,7 +457,7 @@ GEM
    marcel (1.0.4)
    maxminddb (0.1.22)
    memoist (0.16.2)
-    meta_request (0.8.3)
+    meta_request (0.8.2)
      rack-contrib (>= 1.1, < 3)
      railties (>= 3.0.0, < 8)
    method_source (1.1.0)
@@ -467,7 +467,7 @@ GEM
    mini_magick (4.12.0)
    mini_mime (1.1.5)
    mini_portile2 (2.8.7)
-    minitest (5.25.1)
+    minitest (5.24.1)
    mock_redis (0.36.0)
      ruby2_keywords
    msgpack (1.7.0)
@@ -480,7 +480,7 @@ GEM
      uri
    net-http-persistent (4.0.2)
      connection_pool (~> 2.2)
-    net-imap (0.4.14)
+    net-imap (0.4.12)
      date
      net-protocol
    net-pop (0.1.2)
@@ -522,7 +522,7 @@ GEM
      hashie (>= 3.4.6)
      rack (>= 2.2.3)
      rack-protection
-    omniauth-google-oauth2 (1.1.3)
+    omniauth-google-oauth2 (1.1.2)
      jwt (>= 2.0)
      oauth2 (~> 2.0)
      omniauth (~> 2.0)
@@ -552,7 +552,7 @@ GEM
    pry-rails (0.3.9)
      pry (>= 0.10.4)
    public_suffix (6.0.0)
-    puma (6.4.3)
+    puma (6.4.2)
      nio4r (~> 2.0)
    pundit (2.3.0)
      activesupport (>= 3.0.0)
@@ -634,20 +634,20 @@ GEM
    retriable (3.1.2)
    reverse_markdown (2.1.1)
      nokogiri
-    rexml (3.3.6)
+    rexml (3.3.4)
      strscan
    rspec-core (3.13.0)
      rspec-support (~> 3.13.0)
-    rspec-expectations (3.13.2)
+    rspec-expectations (3.13.1)
      diff-lcs (>= 1.2.0, < 2.0)
      rspec-support (~> 3.13.0)
    rspec-mocks (3.13.1)
      diff-lcs (>= 1.2.0, < 2.0)
      rspec-support (~> 3.13.0)
-    rspec-rails (7.0.1)
-      actionpack (>= 7.0)
-      activesupport (>= 7.0)
-      railties (>= 7.0)
+    rspec-rails (6.1.3)
+      actionpack (>= 6.1)
+      activesupport (>= 6.1)
+      railties (>= 6.1)
      rspec-core (~> 3.13)
      rspec-expectations (~> 3.13)
      rspec-mocks (~> 3.13)
@@ -710,19 +710,19 @@ GEM
      activesupport (>= 4)
    selectize-rails (0.12.6)
    semantic_range (3.0.0)
-    sentry-rails (5.19.0)
+    sentry-rails (5.18.2)
      railties (>= 5.0)
-      sentry-ruby (~> 5.19.0)
-    sentry-ruby (5.19.0)
+      sentry-ruby (~> 5.18.2)
+    sentry-ruby (5.18.2)
      bigdecimal
      concurrent-ruby (~> 1.0, >= 1.0.2)
-    sentry-sidekiq (5.19.0)
-      sentry-ruby (~> 5.19.0)
+    sentry-sidekiq (5.18.2)
+      sentry-ruby (~> 5.18.2)
      sidekiq (>= 3.0)
    sexp_processor (4.17.0)
    shoulda-matchers (5.3.0)
      activesupport (>= 5.2.0)
-    sidekiq (7.3.1)
+    sidekiq (7.3.0)
      concurrent-ruby (< 2)
      connection_pool (>= 2.3.0)
      logger
@@ -796,7 +796,7 @@ GEM
    uniform_notifier (1.16.0)
    uri (0.13.0)
    uri_template (0.7.0)
-    valid_email2 (5.2.6)
+    valid_email2 (4.0.6)
      activemodel (>= 3.2)
      mail (~> 2.5)
    version_gem (1.1.4)
@@ -819,7 +819,7 @@ GEM
      rack-proxy (>= 0.6.1)
      railties (>= 5.2)
      semantic_range (>= 2.3.0)
-    webrick (1.8.2)
+    webrick (1.8.1)
    websocket-driver (0.7.6)
      websocket-extensions (>= 0.1.0)
    websocket-extensions (0.1.5)
@@ -881,9 +881,9 @@ DEPENDENCIES
  foreman
  geocoder
  gmail_xoauth
-  google-cloud-dialogflow-v2 (>= 0.24.0)
+  google-cloud-dialogflow-v2
  google-cloud-storage
-  google-cloud-translate-v3 (>= 0.7.0)
+  google-cloud-translate-v3
  groupdate
  grpc
  haikunator
@@ -903,14 +903,14 @@ DEPENDENCIES
  listen
  lograge (~> 0.14.0)
  maxminddb
-  meta_request (>= 0.8.3)
+  meta_request (>= 0.8.0)
  mock_redis
  neighbor
  net-smtp (~> 0.3.4)
  newrelic-sidekiq-metrics (>= 1.6.2)
  newrelic_rpm
  omniauth (>= 2.1.2)
-  omniauth-google-oauth2 (>= 1.1.3)
+  omniauth-google-oauth2 (>= 1.1.2)
  omniauth-oauth2
  omniauth-rails_csrf_protection (~> 1.0, >= 1.0.2)
  pg
@@ -930,7 +930,7 @@ DEPENDENCIES
  responders (>= 3.1.1)
  rest-client
  reverse_markdown
-  rspec-rails (>= 6.1.5)
+  rspec-rails (>= 6.1.3)
  rspec_junit_formatter
  rubocop
  rubocop-performance
@@ -939,11 +939,11 @@ DEPENDENCIES
  scout_apm
  scss_lint
  seed_dump
-  sentry-rails (>= 5.19.0)
+  sentry-rails (>= 5.18.2)
  sentry-ruby
-  sentry-sidekiq (>= 5.19.0)
+  sentry-sidekiq (>= 5.18.2)
  shoulda-matchers
-  sidekiq (>= 7.3.1)
+  sidekiq (>= 7.3.0)
  sidekiq-cron (>= 1.12.0)
  simplecov (= 0.17.1)
  slack-ruby-client (~> 2.2.0)
@@ -32,13 +32,11 @@ class AccountBuilder
  end

  def validate_email
-    raise InvalidEmail.new({ domain_blocked: domain_blocked }) if domain_blocked?
-
    address = ValidEmail2::Address.new(@email)
-    if address.valid? && !address.disposable?
+    if address.valid? # && !address.disposable?
      true
    else
-      raise InvalidEmail.new({ valid: address.valid?, disposable: address.disposable? })
+      raise InvalidEmail.new(valid: address.valid?)
    end
  end

@@ -81,21 +79,4 @@ class AccountBuilder
    @user.confirm if @confirmed
    @user.save!
  end
-
-  def domain_blocked?
-    domain = @email.split('@').last
-
-    blocked_domains.each do |blocked_domain|
-      return true if domain.match?(blocked_domain)
-    end
-
-    false
-  end
-
-  def blocked_domains
-    domains = GlobalConfigService.load('BLOCKED_EMAIL_DOMAINS', '')
-    return [] if domains.blank?
-
-    domains.split("\n").map(&:strip)
-  end
 end
@@ -24,7 +24,7 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController

  def update
    @agent.update!(agent_params.slice(:name).compact)
-    @agent.current_account_user.update!(agent_params.slice(*account_user_attributes).compact)
+    @agent.current_account_user.update!(agent_params.slice(:role, :availability, :auto_offline).compact)
  end

  def destroy
@@ -67,16 +67,8 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
    @agent = agents.find(params[:id])
  end

-  def account_user_attributes
-    [:role, :availability, :auto_offline]
-  end
-
-  def allowed_agent_params
-    [:name, :email, :name, :role, :availability, :auto_offline]
-  end
-
  def agent_params
-    params.require(:agent).permit(allowed_agent_params)
+    params.require(:agent).permit(:name, :email, :name, :role, :availability, :auto_offline)
  end

  def new_agent_params
@@ -109,5 +101,3 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
    DeleteObjectJob.perform_later(agent) if agent.reload.account_users.blank?
  end
 end
-
-Api::V1::Accounts::AgentsController.prepend_mod_with('Api::V1::Accounts::AgentsController')
@@ -13,7 +13,7 @@ class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::

  def destroy
    ActiveRecord::Base.transaction do
-      message.update!(content: I18n.t('conversations.messages.deleted'), content_type: :text, content_attributes: { deleted: true })
+      message.update!(content: I18n.t('conversations.messages.deleted'), content_attributes: { deleted: true })
      message.attachments.destroy_all
    end
  end
@@ -11,17 +11,7 @@ class Api::V1::Accounts::Integrations::HooksController < Api::V1::Accounts::Base
  end

  def process_event
-    response = @hook.process_event(params[:event])
-
-    # for cases like an invalid event, or when conversation does not have enough messages
-    # for a label suggestion, the response is nil
-    if response.nil?
-      render json: { message: nil }
-    elsif response[:error]
-      render json: { error: response[:error] }, status: :unprocessable_entity
-    else
-      render json: { message: response[:message] }
-    end
+    render json: { message: @hook.process_event(params[:event]) }
  end

  def destroy
@@ -1,68 +1,13 @@
 class Api::V1::Accounts::UploadController < Api::V1::Accounts::BaseController
  def create
-    result = if params[:attachment].present?
-               create_from_file
-             elsif params[:external_url].present?
-               create_from_url
-             else
-               render_error('No file or URL provided', :unprocessable_entity)
-             end
-
-    render_success(result) if result.is_a?(ActiveStorage::Blob)
-  end
-
-  private
-
-  def create_from_file
-    attachment = params[:attachment]
-    create_and_save_blob(attachment.tempfile, attachment.original_filename, attachment.content_type)
-  end
-
-  def create_from_url
-    uri = parse_uri(params[:external_url])
-    return if performed?
-
-    fetch_and_process_file_from_uri(uri)
-  end
-
-  def parse_uri(url)
-    uri = URI.parse(url)
-    validate_uri(uri)
-    uri
-  rescue URI::InvalidURIError, SocketError
-    render_error('Invalid URL provided', :unprocessable_entity)
-    nil
-  end
-
-  def validate_uri(uri)
-    raise URI::InvalidURIError unless uri.is_a?(URI::HTTP) || uri.is_a?(URI::HTTPS)
-  end
-
-  def fetch_and_process_file_from_uri(uri)
-    uri.open do |file|
-      create_and_save_blob(file, File.basename(uri.path), file.content_type)
-    end
-  rescue OpenURI::HTTPError => e
-    render_error("Failed to fetch file from URL: #{e.message}", :unprocessable_entity)
-  rescue SocketError
-    render_error('Invalid URL provided', :unprocessable_entity)
-  rescue StandardError
-    render_error('An unexpected error occurred', :internal_server_error)
-  end
-
-  def create_and_save_blob(io, filename, content_type)
-    ActiveStorage::Blob.create_and_upload!(
-      io: io,
-      filename: filename,
-      content_type: content_type
+    file_blob = ActiveStorage::Blob.create_and_upload!(
+      key: nil,
+      io: params[:attachment].tempfile,
+      filename: params[:attachment].original_filename,
+      content_type: params[:attachment].content_type
    )
-  end
+    file_blob.save!

-  def render_success(file_blob)
    render json: { file_url: url_for(file_blob), blob_key: file_blob.key, blob_id: file_blob.id }
  end
-
-  def render_error(message, status)
-    render json: { error: message }, status: status
-  end
 end
@@ -11,8 +11,6 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
      process_update_contact
      @conversation = create_conversation
      conversation.messages.create!(message_params)
-      # TODO: Temporary fix for message type cast issue, since message_type is returning as string instead of integer
-      conversation.reload
    end
  end

@@ -66,9 +66,7 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
  end

  def check_authorization
-    return if Current.account_user.administrator?
-
-    raise Pundit::NotAuthorizedError
+    raise Pundit::NotAuthorizedError unless Current.account_user.administrator?
  end

  def common_params
@@ -137,5 +135,3 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
    V2::ReportBuilder.new(Current.account, conversation_params).conversation_metrics
  end
 end
-
-Api::V2::Accounts::ReportsController.prepend_mod_with('Api::V2::Accounts::ReportsController')
@@ -6,7 +6,7 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B
  layout 'portal'

  def index
-    @articles = @portal.articles.published
+    @articles = @portal.articles
    search_articles
    order_by_sort_param
    @articles.page(list_params[:page]) if list_params[:page].present?
@@ -10,6 +10,7 @@ import PaymentPendingBanner from './components/app/PaymentPendingBanner.vue';
 import PendingEmailVerificationBanner from './components/app/PendingEmailVerificationBanner.vue';
 import vueActionCable from './helper/actionCable';
 import WootSnackbarBox from './components/SnackbarContainer.vue';
+import rtlMixin from 'shared/mixins/rtlMixin';
 import { setColorTheme } from './helper/themeHelper';
 import { isOnOnboardingView } from 'v3/helpers/RouteHelper';
 import {
@@ -31,6 +32,9 @@ export default {
    UpgradeBanner,
    PendingEmailVerificationBanner,
  },
+
+  mixins: [rtlMixin],
+
  data() {
    return {
      showAddAccountModal: false,
@@ -42,7 +46,6 @@ export default {
  computed: {
    ...mapGetters({
      getAccount: 'accounts/getAccount',
-      isRTL: 'accounts/isRTL',
      currentUser: 'getCurrentUser',
      authUIFlags: 'getAuthUIFlags',
      accountUIFlags: 'accounts/getUIFlags',
@@ -99,6 +102,7 @@ export default {
        this.getAccount(this.currentAccountId);
      const { pubsub_token: pubsubToken } = this.currentUser || {};
      this.setLocale(locale);
+      this.updateRTLDirectionView(locale);
      this.latestChatwootVersion = latestChatwootVersion;
      vueActionCable.init(pubsubToken);
      this.reconnectService = new ReconnectService(this.$store, router);
@@ -120,8 +124,8 @@ export default {
    v-if="!authUIFlags.isFetching && !accountUIFlags.isFetchingItem"
    id="app"
    class="flex-grow-0 w-full h-full min-h-0 app-wrapper"
-    :class="{ 'app-rtl--wrapper': isRTL }"
-    :dir="isRTL ? 'rtl' : 'ltr'"
+    :class="{ 'app-rtl--wrapper': isRTLView }"
+    :dir="isRTLView ? 'rtl' : 'ltr'"
  >
    <UpdateBanner :latest-chatwoot-version="latestChatwootVersion" />
    <template v-if="currentAccountId">
@@ -1,9 +0,0 @@
-import ApiClient from './ApiClient';
-
-class CustomRole extends ApiClient {
-  constructor() {
-    super('custom_roles', { accountScoped: true });
-  }
-}
-
-export default new CustomRole();
@@ -4,19 +4,20 @@ import { mapGetters } from 'vuex';
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import { useAlert } from 'dashboard/composables';
 import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
-import { useFilter } from 'shared/composables/useFilter';
 import VirtualList from 'vue-virtual-scroll-list';

 import ChatListHeader from './ChatListHeader.vue';
 import ConversationAdvancedFilter from './widgets/conversation/ConversationAdvancedFilter.vue';
 import ChatTypeTabs from './widgets/ChatTypeTabs.vue';
 import ConversationItem from './ConversationItem.vue';
+import conversationMixin from '../mixins/conversations';
 import wootConstants from 'dashboard/constants/globals';
 import advancedFilterTypes from './widgets/conversation/advancedFilterItems';
 import filterQueryGenerator from '../helper/filterQueryGenerator.js';
 import AddCustomViews from 'dashboard/routes/dashboard/customviews/AddCustomViews.vue';
 import DeleteCustomViews from 'dashboard/routes/dashboard/customviews/DeleteCustomViews.vue';
 import ConversationBulkActions from './widgets/conversation/conversationBulkActions/Index.vue';
+import filterMixin from 'shared/mixins/filterMixin';
 import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages';
 import countries from 'shared/constants/countries';
 import { generateValuesForEditCustomViews } from 'dashboard/helper/customViewsHelper';
@@ -27,11 +28,6 @@ import {
 } from '../store/modules/conversations/helpers/actionHelpers';
 import { CONVERSATION_EVENTS } from '../helper/AnalyticsHelper/events';
 import IntersectionObserver from './IntersectionObserver.vue';
-import {
-  getUserPermissions,
-  filterItemsByPermission,
-} from 'dashboard/helper/permissionsHelper.js';
-import { ASSIGNEE_TYPE_TAB_PERMISSIONS } from 'dashboard/constants/permissions.js';

 export default {
  components: {
@@ -46,6 +42,7 @@ export default {
    IntersectionObserver,
    VirtualList,
  },
+  mixins: [conversationMixin, filterMixin],
  provide() {
    return {
      // Actions to be performed on virtual list item and context menu.
@@ -95,15 +92,6 @@ export default {

    const conversationListRef = ref(null);

-    const {
-      setFilterAttributes,
-      initializeStatusAndAssigneeFilterToModal,
-      initializeInboxTeamAndLabelFilterToModal,
-    } = useFilter({
-      filteri18nKey: 'FILTER',
-      attributeModel: 'conversation_attribute',
-    });
-
    const getKeyboardListenerParams = () => {
      const allConversations = conversationListRef.value.querySelectorAll(
        'div.conversations-list div.conversation'
@@ -122,52 +110,43 @@ export default {
        lastConversationIndex,
      };
    };
-    const handleConversationNavigation = direction => {
+    const handlePreviousConversation = () => {
+      const { allConversations, activeConversationIndex } =
+        getKeyboardListenerParams();
+      if (activeConversationIndex === -1) {
+        allConversations[0].click();
+      }
+      if (activeConversationIndex >= 1) {
+        allConversations[activeConversationIndex - 1].click();
+      }
+    };
+    const handleNextConversation = () => {
      const {
        allConversations,
        activeConversationIndex,
        lastConversationIndex,
      } = getKeyboardListenerParams();
-
-      // Determine the new index based on the direction
-      const newIndex =
-        direction === 'previous'
-          ? activeConversationIndex - 1
-          : activeConversationIndex + 1;
-
-      // Check if the new index is within the valid range
-      if (
-        allConversations.length > 0 &&
-        newIndex >= 0 &&
-        newIndex <= lastConversationIndex
-      ) {
-        // Click the conversation at the new index
-        allConversations[newIndex].click();
-      } else if (allConversations.length > 0) {
-        // If the new index is out of range, click the first or last conversation based on the direction
-        const fallbackIndex =
-          direction === 'previous' ? 0 : lastConversationIndex;
-        allConversations[fallbackIndex].click();
+      if (activeConversationIndex === -1) {
+        allConversations[lastConversationIndex].click();
+      } else if (activeConversationIndex < lastConversationIndex) {
+        allConversations[activeConversationIndex + 1].click();
      }
    };
    const keyboardEvents = {
      'Alt+KeyJ': {
-        action: () => handleConversationNavigation('previous'),
+        action: () => handlePreviousConversation(),
        allowOnFocusedInput: true,
      },
      'Alt+KeyK': {
-        action: () => handleConversationNavigation('next'),
+        action: () => handleNextConversation(),
        allowOnFocusedInput: true,
      },
    };
-    useKeyboardEvents(keyboardEvents);
+    useKeyboardEvents(keyboardEvents, conversationListRef);

    return {
      uiSettings,
      conversationListRef,
-      setFilterAttributes,
-      initializeStatusAndAssigneeFilterToModal,
-      initializeInboxTeamAndLabelFilterToModal,
    };
  },
  data() {
@@ -209,7 +188,6 @@ export default {
  computed: {
    ...mapGetters({
      currentUser: 'getCurrentUser',
-      currentAccountId: 'getCurrentAccountId',
      chatLists: 'getAllConversations',
      mineChatsList: 'getMineChats',
      allChatList: 'getAllStatusChats',
@@ -249,19 +227,20 @@ export default {
        name,
      };
    },
-    userPermissions() {
-      return getUserPermissions(this.currentUser, this.currentAccountId);
-    },
    assigneeTabItems() {
-      return filterItemsByPermission(
-        ASSIGNEE_TYPE_TAB_PERMISSIONS,
-        this.userPermissions,
-        item => item.permissions
-      ).map(({ key, count: countKey }) => ({
-        key,
-        name: this.$t(`CHAT_LIST.ASSIGNEE_TYPE_TABS.${key}`),
-        count: this.conversationStats[countKey] || 0,
-      }));
+      const ASSIGNEE_TYPE_TAB_KEYS = {
+        me: 'mineCount',
+        unassigned: 'unAssignedCount',
+        all: 'allCount',
+      };
+      return Object.keys(ASSIGNEE_TYPE_TAB_KEYS).map(key => {
+        const count = this.conversationStats[ASSIGNEE_TYPE_TAB_KEYS[key]] || 0;
+        return {
+          key,
+          name: this.$t(`CHAT_LIST.ASSIGNEE_TYPE_TABS.${key}`),
+          count,
+        };
+      });
    },
    showAssigneeInConversationCard() {
      return (
@@ -882,25 +861,6 @@ export default {
    onContextMenuToggle(state) {
      this.isContextMenuOpen = state;
    },
-    initializeExistingFilterToModal() {
-      const statusFilter = this.initializeStatusAndAssigneeFilterToModal(
-        this.activeStatus,
-        this.currentUserDetails,
-        this.activeAssigneeTab
-      );
-      if (statusFilter) {
-        this.appliedFilter.push(statusFilter);
-      }
-
-      const otherFilters = this.initializeInboxTeamAndLabelFilterToModal(
-        this.conversationInbox,
-        this.inbox,
-        this.teamId,
-        this.activeTeam,
-        this.label
-      );
-      this.appliedFilter.push(...otherFilters);
-    },
  },
 };
 </script>
@@ -946,6 +906,7 @@ export default {
      v-if="!hasAppliedFiltersOrActiveFolders"
      :items="assigneeTabItems"
      :active-tab="activeAssigneeTab"
+      class="tab--chat-type"
      @chatTabChange="updateAssigneeTab"
    />

@@ -1033,4 +994,14 @@ export default {
 .conversations-list {
  @apply overflow-hidden hover:overflow-y-auto;
 }
+
+.tab--chat-type {
+  @apply py-0 px-4;
+
+  ::v-deep {
+    .tabs {
+      @apply p-0;
+    }
+  }
+}
 </style>
@@ -331,12 +331,10 @@ export default {
 ::v-deep {
  .selector-wrap {
    @apply m-0 top-1;
-
    .selector-name {
      @apply ml-0;
    }
  }
-
  .name {
    @apply ml-0;
  }
@@ -1,8 +1,8 @@
 <script>
 import { mapGetters } from 'vuex';
 import { useAdmin } from 'dashboard/composables/useAdmin';
-import { useAccount } from 'dashboard/composables/useAccount';
 import Banner from 'dashboard/components/ui/Banner.vue';
+import accountMixin from 'dashboard/mixins/account';

 const EMPTY_SUBSCRIPTION_INFO = {
  status: null,
@@ -11,13 +11,10 @@ const EMPTY_SUBSCRIPTION_INFO = {

 export default {
  components: { Banner },
+  mixins: [accountMixin],
  setup() {
    const { isAdmin } = useAdmin();
-
-    const { accountId } = useAccount();
-
    return {
-      accountId,
      isAdmin,
    };
  },
@@ -1,10 +1,12 @@
 <script>
 import Banner from 'dashboard/components/ui/Banner.vue';
 import { mapGetters } from 'vuex';
+import accountMixin from 'dashboard/mixins/account';
 import { useAlert } from 'dashboard/composables';

 export default {
  components: { Banner },
+  mixins: [accountMixin],
  computed: {
    ...mapGetters({
      currentUser: 'getCurrentUser',
@@ -1,17 +1,12 @@
 <script>
 import Banner from 'dashboard/components/ui/Banner.vue';
 import { mapGetters } from 'vuex';
-import { useAccount } from 'dashboard/composables/useAccount';
+import accountMixin from 'dashboard/mixins/account';
 import { differenceInDays } from 'date-fns';

 export default {
  components: { Banner },
-  setup() {
-    const { accountId } = useAccount();
-    return {
-      accountId,
-    };
-  },
+  mixins: [accountMixin],
  data() {
    return { conversationMeta: {} };
  },
@@ -13,12 +13,13 @@ import wootConstants from 'dashboard/constants/globals';
 import {
  CMD_REOPEN_CONVERSATION,
  CMD_RESOLVE_CONVERSATION,
-} from 'dashboard/helper/commandbar/events';
+} from 'dashboard/routes/dashboard/commands/commandBarBusEvents';

 const store = useStore();
 const getters = useStoreGetters();
 const { t } = useI18n();

+const resolveActionsRef = ref(null);
 const arrowDownButtonRef = ref(null);
 const isLoading = ref(false);

@@ -130,14 +131,17 @@ const keyboardEvents = {
  },
 };

-useKeyboardEvents(keyboardEvents);
+useKeyboardEvents(keyboardEvents, resolveActionsRef);

 useEmitter(CMD_REOPEN_CONVERSATION, onCmdOpenConversation);
 useEmitter(CMD_RESOLVE_CONVERSATION, onCmdResolveConversation);
 </script>

 <template>
-  <div class="relative flex items-center justify-end resolve-actions">
+  <div
+    ref="resolveActionsRef"
+    class="relative flex items-center justify-end resolve-actions"
+  >
    <div class="button-group">
      <woot-button
        v-if="isOpen"
@@ -1,4 +1,5 @@
 <script>
+import { ref } from 'vue';
 import { mapGetters } from 'vuex';
 import { getSidebarItems } from './config/default-sidebar';
 import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
@@ -7,10 +8,7 @@ import { useRoute, useRouter } from 'dashboard/composables/route';
 import PrimarySidebar from './sidebarComponents/Primary.vue';
 import SecondarySidebar from './sidebarComponents/Secondary.vue';
 import { routesWithPermissions } from '../../routes';
-import {
-  getUserPermissions,
-  hasPermissions,
-} from '../../helper/permissionsHelper';
+import { hasPermissions } from '../../helper/permissionsHelper';

 export default {
  components: {
@@ -28,6 +26,7 @@ export default {
    },
  },
  setup(props, { emit }) {
+    const sidebarRef = ref(null);
    const route = useRoute();
    const router = useRouter();

@@ -65,10 +64,11 @@ export default {
        action: () => navigateToRoute('agent_list'),
      },
    };
-    useKeyboardEvents(keyboardEvents);
+    useKeyboardEvents(keyboardEvents, sidebarRef);

    return {
      toggleKeyShortcutModal,
+      sidebarRef,
    };
  },
  data() {
@@ -113,10 +113,7 @@ export default {
      return getSidebarItems(this.accountId);
    },
    primaryMenuItems() {
-      const userPermissions = getUserPermissions(
-        this.currentUser,
-        this.accountId
-      );
+      const userPermissions = this.currentUser.permissions;
      const menuItems = this.sideMenuConfig.primaryMenu;
      return menuItems.filter(menuItem => {
        const isAvailableForTheUser = hasPermissions(
@@ -198,7 +195,7 @@ export default {
 </script>

 <template>
-  <aside class="flex h-full">
+  <aside ref="sidebarRef" class="flex h-full">
    <PrimarySidebar
      :logo-source="globalConfig.logoThumbnail"
      :installation-name="globalConfig.installationName"
@@ -39,7 +39,6 @@ const settings = accountId => ({
    'settings_teams_list',
    'settings_teams_new',
    'sla_list',
-    'custom_roles_list',
  ],
  menuItems: [
    {
@@ -179,18 +178,6 @@ const settings = accountId => ({
      isEnterpriseOnly: true,
      featureFlag: FEATURE_FLAGS.AUDIT_LOGS,
    },
-    {
-      icon: 'scan-person',
-      label: 'CUSTOM_ROLES',
-      hasSubMenu: false,
-      meta: {
-        permissions: ['administrator'],
-      },
-      toState: frontendURL(`accounts/${accountId}/settings/custom-roles/list`),
-      toStateName: 'custom_roles_list',
-      isEnterpriseOnly: true,
-      beta: true,
-    },
    {
      icon: 'document-list-clock',
      label: 'SLA',
@@ -52,13 +52,9 @@ export default {
                {{ account.name }}
              </div>
              <div
-                class="text-xs font-medium lowercase text-slate-500 dark:text-slate-500 hover:underline-offset-4"
+                class="text-xs font-medium text-slate-500 dark:text-slate-500 hover:underline-offset-4"
              >
-                {{
-                  account.custom_role_id
-                    ? account.custom_role.name
-                    : account.role
-                }}
+                {{ account.role }}
              </div>
            </label>
          </span>
@@ -4,10 +4,7 @@ import SecondaryNavItem from './SecondaryNavItem.vue';
 import AccountContext from './AccountContext.vue';
 import { mapGetters } from 'vuex';
 import { FEATURE_FLAGS } from '../../../featureFlags';
-import {
-  getUserPermissions,
-  hasPermissions,
-} from '../../../helper/permissionsHelper';
+import { hasPermissions } from '../../../helper/permissionsHelper';
 import { routesWithPermissions } from '../../../routes';

 export default {
@@ -62,10 +59,7 @@ export default {
    accessibleMenuItems() {
      const menuItemsFilteredByPermissions = this.menuConfig.menuItems.filter(
        menuItem => {
-          const userPermissions = getUserPermissions(
-            this.currentUser,
-            this.accountId
-          );
+          const { permissions: userPermissions = [] } = this.currentUser;
          return hasPermissions(
            routesWithPermissions[menuItem.toStateName],
            userPermissions
@@ -1,7 +1,7 @@
 <script>
 import { mapGetters } from 'vuex';
 import { useAdmin } from 'dashboard/composables/useAdmin';
-import { useConfig } from 'dashboard/composables/useConfig';
+import configMixin from 'shared/mixins/configMixin';
 import {
  getInboxClassByType,
  getInboxWarningIconClass,
@@ -16,6 +16,7 @@ import Policy from '../../policy.vue';

 export default {
  components: { SecondaryChildNavItem, Policy },
+  mixins: [configMixin],
  props: {
    menuItem: {
      type: Object,
@@ -24,10 +25,8 @@ export default {
  },
  setup() {
    const { isAdmin } = useAdmin();
-    const { isEnterprise } = useConfig();
    return {
      isAdmin,
-      isEnterprise,
    };
  },
  computed: {
@@ -1,11 +1,7 @@
 <script setup>
 import { useStoreGetters } from 'dashboard/composables/store';
 import { computed } from 'vue';
-import {
-  getUserPermissions,
-  hasPermissions,
-} from '../helper/permissionsHelper';
-
+import { hasPermissions } from '../helper/permissionsHelper';
 const props = defineProps({
  permissions: {
    type: Array,
@@ -14,17 +10,12 @@ const props = defineProps({
 });

 const getters = useStoreGetters();
-const user = computed(() => getters.getCurrentUser.value);
-const accountId = computed(() => getters.getCurrentAccountId.value);
-const userPermissions = computed(() => {
-  return getUserPermissions(user.value, accountId.value);
-});
-const hasPermission = computed(() => {
-  return hasPermissions(props.permissions, userPermissions.value);
-});
+const user = getters.getCurrentUser.value;
+const hasPermission = computed(() =>
+  hasPermissions(props.permissions, user.permissions)
+);
 </script>

-<!-- eslint-disable vue/no-root-v-if -->
 <template>
  <div v-if="hasPermission">
    <slot />
@@ -4,10 +4,10 @@ import { mapGetters } from 'vuex';
 import { useAdmin } from 'dashboard/composables/useAdmin';
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
-import { useAI } from 'dashboard/composables/useAI';
 import AICTAModal from './AICTAModal.vue';
 import AIAssistanceModal from './AIAssistanceModal.vue';
-import { CMD_AI_ASSIST } from 'dashboard/helper/commandbar/events';
+import aiMixin from 'dashboard/mixins/aiMixin';
+import { CMD_AI_ASSIST } from 'dashboard/routes/dashboard/commands/commandBarBusEvents';
 import AIAssistanceCTAButton from './AIAssistanceCTAButton.vue';

 export default {
@@ -16,17 +16,17 @@ export default {
    AICTAModal,
    AIAssistanceCTAButton,
  },
+  mixins: [aiMixin],
  setup(props, { emit }) {
    const { uiSettings, updateUISettings } = useUISettings();

-    const { isAIIntegrationEnabled, draftMessage, recordAnalytics } = useAI();
-
    const { isAdmin } = useAdmin();

+    const aiAssistanceButtonRef = ref(null);
    const initialMessage = ref('');

-    const initializeMessage = draftMsg => {
-      initialMessage.value = draftMsg;
+    const initializeMessage = draftMessage => {
+      initialMessage.value = draftMessage;
    };
    const keyboardEvents = {
      '$mod+KeyZ': {
@@ -39,17 +39,15 @@ export default {
        allowOnFocusedInput: true,
      },
    };
-    useKeyboardEvents(keyboardEvents);
+    useKeyboardEvents(keyboardEvents, aiAssistanceButtonRef);

    return {
      uiSettings,
      updateUISettings,
      isAdmin,
+      aiAssistanceButtonRef,
      initialMessage,
      initializeMessage,
-      recordAnalytics,
-      isAIIntegrationEnabled,
-      draftMessage,
    };
  },
  data: () => ({
@@ -120,7 +118,7 @@ export default {
 </script>

 <template>
-  <div>
+  <div ref="aiAssistanceButtonRef">
    <div v-if="isAIIntegrationEnabled" class="relative">
      <AIAssistanceCTAButton
        v-if="shouldShowAIAssistCTAButton"
@@ -1,23 +1,20 @@
 <script>
-import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
-import { useAI } from 'dashboard/composables/useAI';
+import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
 import AILoader from './AILoader.vue';
+import aiMixin from 'dashboard/mixins/aiMixin';

 export default {
  components: {
    AILoader,
  },
+  mixins: [aiMixin, messageFormatterMixin],
  props: {
    aiOption: {
      type: String,
      required: true,
    },
  },
-  setup() {
-    const { formatMessage } = useMessageFormatter();
-    const { draftMessage, processEvent, recordAnalytics } = useAI();
-    return { draftMessage, processEvent, recordAnalytics, formatMessage };
-  },
+
  data() {
    return {
      generatedContent: '',
@@ -3,16 +3,16 @@ import { useVuelidate } from '@vuelidate/core';
 import { required } from '@vuelidate/validators';
 import { useAlert } from 'dashboard/composables';
 import { useUISettings } from 'dashboard/composables/useUISettings';
-import { useAI } from 'dashboard/composables/useAI';
+import aiMixin from 'dashboard/mixins/aiMixin';
 import { OPEN_AI_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';

 export default {
+  mixins: [aiMixin],
  setup() {
    const { updateUISettings } = useUISettings();
-    const { recordAnalytics } = useAI();
    const v$ = useVuelidate();

-    return { updateUISettings, v$, recordAnalytics };
+    return { updateUISettings, v$ };
  },
  data() {
    return {
@@ -1,5 +1,5 @@
 <script setup>
-import { computed } from 'vue';
+import { ref, computed } from 'vue';
 import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
 import wootConstants from 'dashboard/constants/globals';

@@ -16,16 +16,15 @@ const props = defineProps({

 const emit = defineEmits(['chatTabChange']);

+const chatTypeTabsRef = ref(null);
+
 const activeTabIndex = computed(() => {
  return props.items.findIndex(item => item.key === props.activeTab);
 });

 const onTabChange = selectedTabIndex => {
-  if (selectedTabIndex >= 0 && selectedTabIndex < props.items.length) {
-    const selectedItem = props.items[selectedTabIndex];
-    if (selectedItem.key !== props.activeTab) {
-      emit('chatTabChange', selectedItem.key);
-    }
+  if (props.items[selectedTabIndex].key !== props.activeTab) {
+    emit('chatTabChange', props.items[selectedTabIndex].key);
  }
 };

@@ -35,37 +34,23 @@ const keyboardEvents = {
      if (props.activeTab === wootConstants.ASSIGNEE_TYPE.ALL) {
        onTabChange(0);
      } else {
-        const nextIndex = (activeTabIndex.value + 1) % props.items.length;
-        onTabChange(nextIndex);
+        onTabChange(activeTabIndex.value + 1);
      }
    },
  },
 };
-
-useKeyboardEvents(keyboardEvents);
+useKeyboardEvents(keyboardEvents, chatTypeTabsRef);
 </script>

 <template>
-  <woot-tabs
-    :index="activeTabIndex"
-    class="w-full px-4 py-0 tab--chat-type"
-    @change="onTabChange"
-  >
-    <woot-tabs-item
-      v-for="item in items"
-      :key="item.key"
-      :name="item.name"
-      :count="item.count"
-    />
-  </woot-tabs>
+  <div ref="chatTypeTabsRef">
+    <woot-tabs :index="activeTabIndex" @change="onTabChange">
+      <woot-tabs-item
+        v-for="item in items"
+        :key="item.key"
+        :name="item.name"
+        :count="item.count"
+      />
+    </woot-tabs>
+  </div>
 </template>
-
-<style scoped lang="scss">
-.tab--chat-type {
-  ::v-deep {
-    .tabs {
-      @apply p-0;
-    }
-  }
-}
-</style>
@@ -18,6 +18,8 @@ const props = defineProps({

 const emit = defineEmits(['add', 'remove']);

+const labelSelectorWrapRef = ref(null);
+
 const { isAdmin } = useAdmin();

 const showSearchDropdownLabel = ref(false);
@@ -55,11 +57,15 @@ const keyboardEvents = {
  },
 };

-useKeyboardEvents(keyboardEvents);
+useKeyboardEvents(keyboardEvents, labelSelectorWrapRef);
 </script>

 <template>
-  <div v-on-clickaway="closeDropdownLabel" class="relative leading-6">
+  <div
+    ref="labelSelectorWrapRef"
+    v-on-clickaway="closeDropdownLabel"
+    class="relative leading-6"
+  >
    <AddLabel @add="toggleLabels" />
    <woot-label
      v-for="label in savedLabels"
@@ -1,34 +1,38 @@
-<script setup>
-import { computed, ref } from 'vue';
-import { useI18n } from 'dashboard/composables/useI18n';
-
-const props = defineProps({
-  text: {
-    type: String,
-    default: '',
+<script>
+export default {
+  props: {
+    text: {
+      type: String,
+      default: '',
+    },
+    limit: {
+      type: Number,
+      default: 120,
+    },
  },
-  limit: {
-    type: Number,
-    default: 120,
+  data() {
+    return {
+      showMore: false,
+    };
  },
-});
-const { t } = useI18n();
-const showMore = ref(false);
+  computed: {
+    textToBeDisplayed() {
+      if (this.showMore || this.text.length <= this.limit) {
+        return this.text;
+      }

-const textToBeDisplayed = computed(() => {
-  if (showMore.value || props.text.length <= props.limit) {
-    return props.text;
-  }
-
-  return props.text.slice(0, props.limit) + '...';
-});
-const buttonLabel = computed(() => {
-  const i18nKey = !showMore.value ? 'SHOW_MORE' : 'SHOW_LESS';
-  return t(`COMPONENTS.SHOW_MORE_BLOCK.${i18nKey}`);
-});
-
-const toggleShowMore = () => {
-  showMore.value = !showMore.value;
+      return this.text.slice(0, this.limit) + '...';
+    },
+    buttonLabel() {
+      const i18nKey = !this.showMore ? 'SHOW_MORE' : 'SHOW_LESS';
+      return this.$t(`COMPONENTS.SHOW_MORE_BLOCK.${i18nKey}`);
+    },
+  },
+  methods: {
+    toggleShowMore() {
+      this.showMore = !this.showMore;
+    },
+  },
 };
 </script>

@@ -37,10 +41,16 @@ const toggleShowMore = () => {
    {{ textToBeDisplayed }}
    <button
      v-if="text.length > limit"
-      class="text-woot-500 !p-0 !border-0 align-top"
+      class="show-more--button"
      @click="toggleShowMore"
    >
      {{ buttonLabel }}
    </button>
  </span>
 </template>
+
+<style scoped>
+.show-more--button {
+  color: var(--w-500);
+}
+</style>
@@ -17,8 +17,6 @@ import { BUS_EVENTS } from 'shared/constants/busEvents';
 import TagAgents from '../conversation/TagAgents.vue';
 import CannedResponse from '../conversation/CannedResponse.vue';
 import VariableList from '../conversation/VariableList.vue';
-import KeyboardEmojiSelector from './keyboardEmojiSelector.vue';
-
 import {
  appendSignature,
  removeSignature,
@@ -26,7 +24,6 @@ import {
  scrollCursorIntoView,
  findNodeToInsertImage,
  setURLWithQueryAndSize,
-  getContentNode,
 } from 'dashboard/helper/editorHelper';

 const TYPING_INDICATOR_IDLE_TIME = 4000;
@@ -38,8 +35,10 @@ import {
 } from 'shared/helpers/KeyboardHelpers';
 import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
 import { useUISettings } from 'dashboard/composables/useUISettings';
-
-import { createTypingIndicator } from '@chatwoot/utils';
+import {
+  replaceVariablesInMessage,
+  createTypingIndicator,
+} from '@chatwoot/utils';
 import { CONVERSATION_EVENTS } from '../../../helper/AnalyticsHelper/events';
 import { checkFileSizeLimit } from 'shared/helpers/FileHelper';
 import { uploadFile } from 'dashboard/helper/uploadHelper';
@@ -72,12 +71,7 @@ const createState = (

 export default {
  name: 'WootMessageEditor',
-  components: {
-    TagAgents,
-    CannedResponse,
-    VariableList,
-    KeyboardEmojiSelector,
-  },
+  components: { TagAgents, CannedResponse, VariableList },
  mixins: [keyboardEventListenerMixins],
  props: {
    value: { type: String, default: '' },
@@ -97,7 +91,6 @@ export default {
    allowSignature: { type: Boolean, default: false },
    channelType: { type: String, default: '' },
    showImageResizeToolbar: { type: Boolean, default: false }, // A kill switch to show or hide the image toolbar
-    focusOnMount: { type: Boolean, default: true },
  },
  setup() {
    const {
@@ -126,11 +119,9 @@ export default {
      showUserMentions: false,
      showCannedMenu: false,
      showVariables: false,
-      showEmojiMenu: false,
      mentionSearchKey: '',
      cannedSearchTerm: '',
      variableSearchTerm: '',
-      emojiSearchTerm: '',
      editorView: null,
      range: null,
      state: undefined,
@@ -178,7 +169,7 @@ export default {
            this.editorView = args.view;
            this.range = args.range;

-            this.mentionSearchKey = args.text;
+            this.mentionSearchKey = args.text.replace('@', '');

            return false;
          },
@@ -207,7 +198,7 @@ export default {
            this.editorView = args.view;
            this.range = args.range;

-            this.cannedSearchTerm = args.text;
+            this.cannedSearchTerm = args.text.replace('/', '');
            return false;
          },
          onExit: () => {
@@ -235,7 +226,7 @@ export default {
            this.editorView = args.view;
            this.range = args.range;

-            this.variableSearchTerm = args.text;
+            this.variableSearchTerm = args.text.replace('{{', '');
            return false;
          },
          onExit: () => {
@@ -247,31 +238,6 @@ export default {
            return event.keyCode === 13 && this.showVariables;
          },
        }),
-        suggestionsPlugin({
-          matcher: triggerCharacters(':', 2), // Trigger after ':' and at least 2 characters
-          suggestionClass: '',
-          onEnter: args => {
-            this.showEmojiMenu = true;
-            this.emojiSearchTerm = args.text || '';
-            this.range = args.range;
-            this.editorView = args.view;
-            return false;
-          },
-          onChange: args => {
-            this.editorView = args.view;
-            this.range = args.range;
-            this.emojiSearchTerm = args.text;
-            return false;
-          },
-          onExit: () => {
-            this.emojiSearchTerm = '';
-            this.showEmojiMenu = false;
-            return false;
-          },
-          onKeyDown: ({ event }) => {
-            return event.keyCode === 13 && this.showEmojiMenu;
-          },
-        }),
      ];
    },
    sendWithSignature() {
@@ -301,8 +267,6 @@ export default {
    },
    editorId() {
      this.showCannedMenu = false;
-      this.showEmojiMenu = false;
-      this.showVariables = false;
      this.cannedSearchTerm = '';
      this.reloadState(this.value);
    },
@@ -347,9 +311,7 @@ export default {
  mounted() {
    this.createEditorView();
    this.editorView.updateState(this.state);
-    if (this.focusOnMount) {
-      this.focusEditorInputField();
-    }
+    this.focusEditorInputField();

    // BUS Event to insert text or markdown into the editor at the
    // current cursor position.
@@ -386,7 +348,7 @@ export default {
        // these drafts can also have a signature, so we need to check if the body is empty
        // and handle things accordingly
        this.handleEmptyBodyWithSignature();
-      } else if (this.focusOnMount) {
+      } else {
        // this is in the else block, handleEmptyBodyWithSignature also has a call to the focus method
        // the position is set to start, because the signature is added at the end of the body
        this.focusEditorInputField('end');
@@ -555,36 +517,57 @@ export default {
      this.editorView.dispatch(tr.setSelection(selection));
      this.editorView.focus();
    },
-    /**
-     * Inserts special content (mention, canned response, variable, emoji) into the editor.
-     * @param {string} type - The type of special content to insert. Possible values: 'mention', 'canned_response', 'variable', 'emoji'.
-     * @param {Object|string} content - The content to insert, depending on the type.
-     */
-    insertSpecialContent(type, content) {
+    insertMentionNode(mentionItem) {
      if (!this.editorView) {
-        return;
+        return null;
+      }
+      const node = this.editorView.state.schema.nodes.mention.create({
+        userId: mentionItem.id,
+        userFullName: mentionItem.name,
+      });
+
+      this.insertNodeIntoEditor(node, this.range.from, this.range.to);
+      this.$track(CONVERSATION_EVENTS.USED_MENTIONS);
+
+      return false;
+    },
+    insertCannedResponse(cannedItem) {
+      const updatedMessage = replaceVariablesInMessage({
+        message: cannedItem,
+        variables: this.variables,
+      });
+
+      if (!this.editorView) {
+        return null;
      }

-      let { node, from, to } = getContentNode(
-        this.editorView,
-        type,
-        content,
-        this.range,
-        this.variables
+      let node = new MessageMarkdownTransformer(messageSchema).parse(
+        updatedMessage
      );

-      if (!node) return;
+      const from =
+        node.textContent === updatedMessage
+          ? this.range.from
+          : this.range.from - 1;
+
+      this.insertNodeIntoEditor(node, from, this.range.to);
+
+      this.$track(CONVERSATION_EVENTS.INSERTED_A_CANNED_RESPONSE);
+      return false;
+    },
+    insertVariable(variable) {
+      if (!this.editorView) {
+        return null;
+      }
+
+      const content = `{{${variable}}}`;
+      let node = this.editorView.state.schema.text(content);
+      const { from, to } = this.range;

      this.insertNodeIntoEditor(node, from, to);
-
-      const event_map = {
-        mention: CONVERSATION_EVENTS.USED_MENTIONS,
-        cannedResponse: CONVERSATION_EVENTS.INSERTED_A_CANNED_RESPONSE,
-        variable: CONVERSATION_EVENTS.INSERTED_A_VARIABLE,
-        emoji: CONVERSATION_EVENTS.INSERTED_AN_EMOJI,
-      };
-
-      this.$track(event_map[type]);
+      this.showVariables = false;
+      this.$track(CONVERSATION_EVENTS.INSERTED_A_VARIABLE);
+      return false;
    },
    openFileBrowser() {
      this.$refs.imageUpload.click();
@@ -704,22 +687,17 @@ export default {
    <TagAgents
      v-if="showUserMentions && isPrivate"
      :search-key="mentionSearchKey"
-      @click="content => insertSpecialContent('mention', content)"
+      @click="insertMentionNode"
    />
    <CannedResponse
      v-if="shouldShowCannedResponses"
      :search-key="cannedSearchTerm"
-      @click="content => insertSpecialContent('cannedResponse', content)"
+      @click="insertCannedResponse"
    />
    <VariableList
      v-if="shouldShowVariables"
      :search-key="variableSearchTerm"
-      @click="content => insertSpecialContent('variable', content)"
-    />
-    <KeyboardEmojiSelector
-      v-if="showEmojiMenu"
-      :search-key="emojiSearchTerm"
-      @click="emoji => insertSpecialContent('emoji', emoji)"
+      @click="insertVariable"
    />
    <input
      ref="imageUpload"
@@ -8,7 +8,6 @@ import {
  EditorState,
  Selection,
 } from '@chatwoot/prosemirror-schema';
-import imagePastePlugin from '@chatwoot/prosemirror-schema/src/plugins/image';
 import { checkFileSizeLimit } from 'shared/helpers/FileHelper';
 import { useAlert } from 'dashboard/composables';
 import { useUISettings } from 'dashboard/composables/useUISettings';
@@ -56,7 +55,7 @@ export default {
    return {
      editorView: null,
      state: undefined,
-      plugins: [imagePastePlugin(this.handleImageUpload)],
+      plugins: [],
    };
  },
  computed: {
@@ -77,7 +76,6 @@ export default {
      this.reloadState();
    },
  },
-
  created() {
    this.state = createState(
      this.value,
@@ -97,24 +95,6 @@ export default {
    openFileBrowser() {
      this.$refs.imageUploadInput.click();
    },
-    async handleImageUpload(url) {
-      try {
-        const fileUrl = await this.$store.dispatch(
-          'articles/uploadExternalImage',
-          {
-            portalSlug: this.$route.params.portalSlug,
-            url,
-          }
-        );
-
-        return fileUrl;
-      } catch (error) {
-        useAlert(
-          this.$t('HELP_CENTER.ARTICLE_EDITOR.IMAGE_UPLOAD.UN_AUTHORIZED_ERROR')
-        );
-        return '';
-      }
-    },
    onFileChange() {
      const file = this.$refs.imageUploadInput.files[0];

@@ -140,6 +120,7 @@ export default {
        if (fileUrl) {
          this.onImageUploadStart(fileUrl);
        }
+        useAlert(this.$t('HELP_CENTER.ARTICLE_EDITOR.IMAGE_UPLOAD.SUCCESS'));
      } catch (error) {
        useAlert(this.$t('HELP_CENTER.ARTICLE_EDITOR.IMAGE_UPLOAD.ERROR'));
      }
@@ -192,18 +173,6 @@ export default {
          blur: () => {
            this.onBlur();
          },
-          paste: (view, event) => {
-            const data = event.clipboardData.files;
-            if (data.length > 0) {
-              data.forEach(file => {
-                // Check if the file is an image
-                if (file.type.includes('image')) {
-                  this.uploadImageToStorage(file);
-                }
-              });
-              event.preventDefault();
-            }
-          },
        },
      });
    },
@@ -1,4 +1,5 @@
 <script>
+import { ref, watchEffect, computed } from 'vue';
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
 import FileUpload from 'vue-upload-component';
@@ -115,28 +116,35 @@ export default {
  setup() {
    const { setSignatureFlagForInbox, fetchSignatureFlagFromUISettings } =
      useUISettings();
+    const uploadRef = ref(null);
+    // TODO: This is really hacky, we need to replace the file picker component with
+    // a custom one, where the logic and the component markup is isolated.
+    // Once we have the custom component, we can remove the hacky logic below.
+    const uploadTriggerButton = computed(() => {
+      if (uploadRef.value) {
+        return uploadRef.value.$children[1].$el;
+      }
+
+      return null;
+    });

    const keyboardEvents = {
      'Alt+KeyA': {
        action: () => {
-          // TODO: This is really hacky, we need to replace the file picker component with
-          // a custom one, where the logic and the component markup is isolated.
-          // Once we have the custom component, we can remove the hacky logic below.
-
-          const uploadTriggerButton = document.querySelector(
-            '#conversationAttachment'
-          );
-          uploadTriggerButton.click();
+          uploadTriggerButton.value.click();
        },
        allowOnFocusedInput: true,
      },
    };

-    useKeyboardEvents(keyboardEvents);
+    watchEffect(() => {
+      useKeyboardEvents(keyboardEvents, uploadTriggerButton);
+    });

    return {
      setSignatureFlagForInbox,
      fetchSignatureFlagFromUISettings,
+      uploadRef,
    };
  },
  computed: {
@@ -220,7 +228,11 @@ export default {
        : this.$t('CONVERSATION.FOOTER.ENABLE_SIGN_TOOLTIP');
    },
    enableInsertArticleInReply() {
-      return this.portalSlug;
+      const isFeatEnabled = this.isFeatureEnabledonAccount(
+        this.accountId,
+        FEATURE_FLAGS.INSERT_ARTICLE_IN_REPLY
+      );
+      return isFeatEnabled && this.portalSlug;
    },
    isFetchingAppIntegrations() {
      return this.uiFlags.isFetching;
@@ -257,6 +269,7 @@ export default {
        @click="toggleEmojiPicker"
      />
      <FileUpload
+        ref="uploadRef"
        v-tooltip.top-end="$t('CONVERSATION.REPLYBOX.TIP_ATTACH_ICON')"
        input-id="conversationAttachment"
        :size="4096 * 4096"
@@ -399,7 +412,6 @@ export default {
  label {
    @apply cursor-pointer;
  }
-
  &:hover button {
    @apply dark:bg-slate-800 bg-slate-100;
  }
@@ -1,4 +1,5 @@
 <script>
+import { ref } from 'vue';
 import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
 import { REPLY_EDITOR_MODES, CHAR_LENGTH_WARNING } from './constants';
 export default {
@@ -22,6 +23,8 @@ export default {
    },
  },
  setup(props, { emit }) {
+    const replyTopRef = ref(null);
+
    const setReplyMode = mode => {
      emit('setReplyMode', mode);
    };
@@ -41,11 +44,12 @@ export default {
        allowOnFocusedInput: true,
      },
    };
-    useKeyboardEvents(keyboardEvents);
+    useKeyboardEvents(keyboardEvents, replyTopRef);

    return {
      handleReplyClick,
      handleNoteClick,
+      replyTopRef,
    };
  },
  computed: {
@@ -72,7 +76,10 @@ export default {
 </script>

 <template>
-  <div class="flex justify-between bg-black-50 dark:bg-slate-800">
+  <div
+    ref="replyTopRef"
+    class="flex justify-between bg-black-50 dark:bg-slate-800"
+  >
    <div class="button-group">
      <woot-button
        variant="clear"
@@ -1,70 +0,0 @@
-<script setup>
-import { shallowRef, computed, onMounted } from 'vue';
-import emojiGroups from 'shared/components/emoji/emojisGroup.json';
-import MentionBox from '../mentions/MentionBox.vue';
-
-const props = defineProps({
-  searchKey: {
-    type: String,
-    default: '',
-  },
-});
-
-const emit = defineEmits(['click']);
-
-const allEmojis = shallowRef([]);
-
-const items = computed(() => {
-  if (!props.searchKey) return [];
-  const searchTerm = props.searchKey.toLowerCase();
-  return allEmojis.value.filter(emoji =>
-    emoji.searchString.includes(searchTerm)
-  );
-});
-
-function loadEmojis() {
-  allEmojis.value = emojiGroups.flatMap(({ emojis }) =>
-    emojis.map(({ name, slug, ...rest }) => ({
-      ...rest,
-      name,
-      slug,
-      searchString: `${name.replace(/\s+/g, '')} ${slug}`.toLowerCase(), // Remove all whitespace and convert to lowercase
-    }))
-  );
-}
-
-function handleMentionClick(item = {}) {
-  emit('click', item.emoji);
-}
-
-onMounted(() => {
-  loadEmojis();
-});
-</script>
-
-<!-- eslint-disable-next-line vue/no-root-v-if -->
-<template>
-  <MentionBox
-    v-if="items.length"
-    type="emoji"
-    :items="items"
-    @mentionSelect="handleMentionClick"
-  >
-    <template #default="{ item, selected }">
-      <span
-        class="max-w-full inline-flex items-center gap-0.5 min-w-0 mb-0 text-sm font-medium text-slate-900 dark:text-slate-100 group-hover:text-woot-500 dark:group-hover:text-woot-500 truncate"
-      >
-        {{ item.emoji }}
-        <p
-          class="relative mb-0 truncate bottom-px"
-          :class="{
-            'text-woot-500 dark:text-woot-500': selected,
-            'font-normal': !selected,
-          }"
-        >
-          :{{ item.name }}
-        </p>
-      </span>
-    </template>
-  </MentionBox>
-</template>
@@ -41,11 +41,14 @@ export default {
 };
 </script>

-<!-- eslint-disable-next-line vue/no-root-v-if -->
 <template>
  <MentionBox
    v-if="items.length"
    :items="items"
    @mentionSelect="handleMentionClick"
-  />
+  >
+    <template slot-scope="{ item }">
+      <strong>{{ item.label }}</strong> - {{ item.description }}
+    </template>
+  </MentionBox>
 </template>
@@ -5,7 +5,7 @@ import languages from './advancedFilterItems/languages';
 import countries from 'shared/constants/countries.js';
 import { mapGetters } from 'vuex';
 import { filterAttributeGroups } from './advancedFilterItems';
-import { useFilter } from 'shared/composables/useFilter';
+import filterMixin from 'shared/mixins/filterMixin';
 import * as OPERATORS from 'dashboard/components/widgets/FilterInput/FilterOperatorTypes.js';
 import { CONVERSATION_EVENTS } from '../../../helper/AnalyticsHelper/events';
 import { validateConversationOrContactFilters } from 'dashboard/helper/validations.js';
@@ -14,6 +14,7 @@ export default {
  components: {
    FilterInputBox,
  },
+  mixins: [filterMixin],
  props: {
    onClose: {
      type: Function,
@@ -36,15 +37,6 @@ export default {
      default: false,
    },
  },
-  setup() {
-    const { setFilterAttributes } = useFilter({
-      filteri18nKey: 'FILTER',
-      attributeModel: 'conversation_attribute',
-    });
-    return {
-      setFilterAttributes,
-    };
-  },
  data() {
    return {
      show: true,
@@ -75,11 +67,7 @@ export default {
    },
  },
  mounted() {
-    const { filterGroups, filterTypes } = this.setFilterAttributes();
-
-    this.filterTypes = [...this.filterTypes, ...filterTypes];
-    this.filterGroups = filterGroups;
-
+    this.setFilterAttributes();
    this.$store.dispatch('campaigns/get');
    if (this.getAppliedConversationFilters.length) {
      this.appliedFilters = [];
@@ -338,11 +326,7 @@ export default {
          :show-query-operator="i !== appliedFilters.length - 1"
          :show-user-input="showUserInput(appliedFilters[i].filter_operator)"
          grouped-filters
-          :error-message="
-            validationErrors[`filter_${i}`]
-              ? $t(`CONTACTS_FILTER.ERRORS.VALUE_REQUIRED`)
-              : ''
-          "
+          :error-message="validationErrors[`filter_${i}`]"
          @resetFilter="resetFilter(i, appliedFilters[i])"
          @removeFilter="removeFilter(i)"
        />
@@ -1,8 +1,8 @@
 <script>
 import { mapGetters } from 'vuex';
-import { getLastMessage } from 'dashboard/helper/conversationHelper';
 import Thumbnail from '../Thumbnail.vue';
 import MessagePreview from './MessagePreview.vue';
+import conversationMixin from '../../../mixins/conversations';
 import router from '../../../routes';
 import { frontendURL, conversationUrl } from '../../../helper/URLHelper';
 import InboxName from '../InboxName.vue';
@@ -24,7 +24,7 @@ export default {
    PriorityMark,
    SLACardLabel,
  },
-  mixins: [inboxMixin],
+  mixins: [inboxMixin, conversationMixin],
  props: {
    activeLabel: {
      type: String,
@@ -118,7 +118,7 @@ export default {
    },

    lastMessageInChat() {
-      return getLastMessage(this.chat);
+      return this.lastMessage(this.chat);
    },

    inbox() {
@@ -316,11 +316,7 @@ export default {
          {{ unreadCount > 9 ? '9+' : unreadCount }}
        </span>
      </div>
-      <CardLabels
-        :conversation-id="chat.id"
-        :conversation-labels="chat.labels"
-        class="mt-0.5 mx-2 mb-0"
-      >
+      <CardLabels :conversation-id="chat.id" class="mt-0.5 mx-2 mb-0">
        <template v-if="hasSlaPolicyId" #before>
          <SLACardLabel :chat="chat" class="ltr:mr-1 rtl:ml-1" />
        </template>
@@ -1,6 +1,8 @@
 <script>
+import { ref } from 'vue';
 import { mapGetters } from 'vuex';
 import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
+import agentMixin from '../../../mixins/agentMixin.js';
 import BackButton from '../BackButton.vue';
 import inboxMixin from 'shared/mixins/inboxMixin';
 import InboxName from '../InboxName.vue';
@@ -22,7 +24,7 @@ export default {
    SLACardLabel,
    Linear,
  },
-  mixins: [inboxMixin],
+  mixins: [inboxMixin, agentMixin],
  props: {
    chat: {
      type: Object,
@@ -42,12 +44,18 @@ export default {
    },
  },
  setup(props, { emit }) {
+    const conversationHeaderActionsRef = ref(null);
+
    const keyboardEvents = {
      'Alt+KeyO': {
        action: () => emit('contactPanelToggle'),
      },
    };
-    useKeyboardEvents(keyboardEvents);
+    useKeyboardEvents(keyboardEvents, conversationHeaderActionsRef);
+
+    return {
+      conversationHeaderActionsRef,
+    };
  },
  computed: {
    ...mapGetters({
@@ -175,6 +183,7 @@ export default {
          </div>

          <div
+            ref="conversationHeaderActionsRef"
            class="flex items-center gap-2 overflow-hidden text-xs conversation--header--actions text-ellipsis whitespace-nowrap"
          >
            <InboxName v-if="hasMultipleInboxes" :inbox="inbox" />
@@ -1,7 +1,7 @@
 <script>
 import { mapGetters } from 'vuex';
 import { useAdmin } from 'dashboard/composables/useAdmin';
-import { useAccount } from 'dashboard/composables/useAccount';
+import accountMixin from 'dashboard/mixins/account';
 import OnboardingView from '../OnboardingView.vue';
 import EmptyStateMessage from './EmptyStateMessage.vue';

@@ -10,6 +10,7 @@ export default {
    OnboardingView,
    EmptyStateMessage,
  },
+  mixins: [accountMixin],
  props: {
    isOnExpandedLayout: {
      type: Boolean,
@@ -18,12 +19,8 @@ export default {
  },
  setup() {
    const { isAdmin } = useAdmin();
-
-    const { accountScopedUrl } = useAccount();
-
    return {
      isAdmin,
-      accountScopedUrl,
    };
  },
  computed: {
@@ -47,7 +44,7 @@ export default {
      return this.$t('CONVERSATION.404');
    },
    newInboxURL() {
-      return this.accountScopedUrl('settings/inboxes/new');
+      return this.addAccountScoping('settings/inboxes/new');
    },
    emptyClassName() {
      if (
@@ -1,5 +1,5 @@
 <script>
-import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
 import BubbleActions from './bubble/Actions.vue';
 import BubbleContact from './bubble/Contact.vue';
 import BubbleFile from './bubble/File.vue';
@@ -39,6 +39,7 @@ export default {
    InstagramStoryReply,
    Spinner,
  },
+  mixins: [messageFormatterMixin],
  props: {
    data: {
      type: Object,
@@ -73,12 +74,6 @@ export default {
      default: () => ({}),
    },
  },
-  setup() {
-    const { formatMessage } = useMessageFormatter();
-    return {
-      formatMessage,
-    };
-  },
  data() {
    return {
      showContextMenu: false,
@@ -1,10 +1,11 @@
 <script>
 import { MESSAGE_TYPE } from 'widget/helpers/constants';
-import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
 import { ATTACHMENT_ICONS } from 'shared/constants/messages';

 export default {
  name: 'MessagePreview',
+  mixins: [messageFormatterMixin],
  props: {
    message: {
      type: Object,
@@ -19,12 +20,6 @@ export default {
      default: '',
    },
  },
-  setup() {
-    const { getPlainText } = useMessageFormatter();
-    return {
-      getPlainText,
-    };
-  },
  computed: {
    messageByAgent() {
      const { message_type: messageType } = this.message;
@@ -1,9 +1,7 @@
 <script>
 import { ref } from 'vue';
 // composable
-import { useConfig } from 'dashboard/composables/useConfig';
 import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
-import { useAI } from 'dashboard/composables/useAI';

 // components
 import ReplyBox from './ReplyBox.vue';
@@ -15,17 +13,17 @@ import Banner from 'dashboard/components/ui/Banner.vue';
 import { mapGetters } from 'vuex';

 // mixins
+import conversationMixin, {
+  filterDuplicateSourceMessages,
+} from '../../../mixins/conversations';
 import inboxMixin, { INBOX_FEATURES } from 'shared/mixins/inboxMixin';
+import configMixin from 'shared/mixins/configMixin';
+import aiMixin from 'dashboard/mixins/aiMixin';

 // utils
 import { getTypingUsersText } from '../../../helper/commons';
 import { calculateScrollTop } from './helpers/scrollTopCalculationHelper';
 import { LocalStorage } from 'shared/helpers/localStorage';
-import {
-  filterDuplicateSourceMessages,
-  getReadMessages,
-  getUnreadMessages,
-} from 'dashboard/helper/conversationHelper';

 // constants
 import { BUS_EVENTS } from 'shared/constants/busEvents';
@@ -40,7 +38,7 @@ export default {
    Banner,
    ConversationLabelSuggestion,
  },
-  mixins: [inboxMixin],
+  mixins: [conversationMixin, inboxMixin, configMixin, aiMixin],
  props: {
    isContactPanelOpen: {
      type: Boolean,
@@ -52,8 +50,8 @@ export default {
    },
  },
  setup() {
+    const conversationFooterRef = ref(null);
    const isPopOutReplyBox = ref(false);
-    const { isEnterprise } = useConfig();

    const closePopOutReplyBox = () => {
      isPopOutReplyBox.value = false;
@@ -69,24 +67,13 @@ export default {
      },
    };

-    useKeyboardEvents(keyboardEvents);
-
-    const {
-      isAIIntegrationEnabled,
-      isLabelSuggestionFeatureEnabled,
-      fetchIntegrationsIfRequired,
-      fetchLabelSuggestions,
-    } = useAI();
+    useKeyboardEvents(keyboardEvents, conversationFooterRef);

    return {
-      isEnterprise,
+      conversationFooterRef,
      isPopOutReplyBox,
      closePopOutReplyBox,
      showPopOutReplyBox,
-      isAIIntegrationEnabled,
-      isLabelSuggestionFeatureEnabled,
-      fetchIntegrationsIfRequired,
-      fetchLabelSuggestions,
    };
  },
  data() {
@@ -151,14 +138,14 @@ export default {
      }
      return messages;
    },
-    readMessages() {
-      return getReadMessages(
+    getReadMessages() {
+      return this.readMessages(
        this.getMessages,
        this.currentChat.agent_last_seen_at
      );
    },
-    unReadMessages() {
-      return getUnreadMessages(
+    getUnReadMessages() {
+      return this.unReadMessages(
        this.getMessages,
        this.currentChat.agent_last_seen_at
      );
@@ -481,7 +468,7 @@ export default {
        </li>
      </transition>
      <Message
-        v-for="message in readMessages"
+        v-for="message in getReadMessages"
        :key="message.id"
        class="message--read ph-no-capture"
        data-clarity-mask="True"
@@ -506,7 +493,7 @@ export default {
        </span>
      </li>
      <Message
-        v-for="message in unReadMessages"
+        v-for="message in getUnReadMessages"
        :key="message.id"
        class="message--unread ph-no-capture"
        data-clarity-mask="True"
@@ -527,6 +514,7 @@ export default {
      />
    </ul>
    <div
+      ref="conversationFooterRef"
      class="conversation-footer"
      :class="{ 'modal-mask': isPopOutReplyBox }"
    >
@@ -7,7 +7,7 @@ import {
  CMD_MUTE_CONVERSATION,
  CMD_SEND_TRANSCRIPT,
  CMD_UNMUTE_CONVERSATION,
-} from 'dashboard/helper/commandbar/events';
+} from '../../../routes/dashboard/commands/commandBarBusEvents';

 export default {
  components: {
@@ -1,54 +0,0 @@
-<script setup>
-defineProps({
-  imageSrc: {
-    type: String,
-    default: '',
-  },
-  imageAlt: {
-    type: String,
-    default: '',
-  },
-  title: {
-    type: String,
-    default: '',
-  },
-  description: {
-    type: String,
-    default: '',
-  },
-  to: {
-    type: String,
-    default: '',
-  },
-  linkText: {
-    type: String,
-    default: '',
-  },
-});
-</script>
-
-<template>
-  <div
-    class="h-full w-full bg-white dark:bg-slate-900 border border-slate-100 dark:border-white/10 rounded-lg p-4 flex flex-col"
-  >
-    <img :src="imageSrc" :alt="imageAlt" class="h-36 w-auto mx-auto" />
-    <div class="mt-auto">
-      <p
-        class="text-base text-slate-800 dark:text-slate-100 font-interDisplay font-semibold tracking-[0.3px]"
-      >
-        {{ title }}
-      </p>
-      <p class="text-slate-600 dark:text-slate-400 text-sm">
-        {{ description }}
-      </p>
-      <router-link
-        v-if="to"
-        :to="{ name: to }"
-        class="no-underline text-woot-500 text-sm font-medium"
-      >
-        <span>{{ linkText }}</span>
-        <span>{{ `→` }}</span>
-      </router-link>
-    </div>
-  </div>
-</template>
@@ -1,80 +1,159 @@
-<script setup>
-import OnboardingFeatureCard from './OnboardingFeatureCard.vue';
-import { computed } from 'vue';
-import { useI18n } from 'dashboard/composables/useI18n';
-import { useStoreGetters } from 'dashboard/composables/store';
+<script>
+import { mapGetters } from 'vuex';
+import accountMixin from '../../../mixins/account';

-const getters = useStoreGetters();
-const { t } = useI18n();
-const globalConfig = computed(() => getters['globalConfig/get'].value);
-const currentUser = computed(() => getters.getCurrentUser.value);
-
-const greetingMessage = computed(() => {
-  const hours = new Date().getHours();
-  let translationKey;
-  if (hours < 12) {
-    translationKey = 'ONBOARDING.GREETING_MORNING';
-  } else if (hours < 18) {
-    translationKey = 'ONBOARDING.GREETING_AFTERNOON';
-  } else {
-    translationKey = 'ONBOARDING.GREETING_EVENING';
-  }
-  return t(translationKey, {
-    name: currentUser.value.name,
-    installationName: globalConfig.value.installationName,
-  });
-});
+export default {
+  mixins: [accountMixin],
+  computed: {
+    ...mapGetters({ globalConfig: 'globalConfig/get' }),
+    newInboxURL() {
+      return this.addAccountScoping('settings/inboxes/new');
+    },
+    newAgentURL() {
+      return this.addAccountScoping('settings/agents/list');
+    },
+    newLabelsURL() {
+      return this.addAccountScoping('settings/labels/list');
+    },
+  },
+};
 </script>

 <template>
-  <div
-    class="min-h-screen max-w-4xl mx-auto grid grid-cols-1 xl:grid-cols-2 grid-rows-[auto_1fr_1fr] gap-4 p-8 w-full font-inter overflow-auto"
-  >
-    <div class="col-span-full self-start">
-      <p
-        class="text-xl font-semibold text-slate-900 dark:text-white font-interDisplay tracking-[0.3px]"
-      >
-        {{ greetingMessage }}
-      </p>
-      <p class="text-slate-600 dark:text-slate-400 max-w-2xl text-base">
-        {{
-          $t('ONBOARDING.DESCRIPTION', {
-            installationName: globalConfig.installationName,
-          })
-        }}
-      </p>
+  <div class="onboarding-wrap">
+    <div class="onboarding">
+      <div class="scroll-wrap">
+        <div class="features-item">
+          <h1 class="text-2xl text-slate-900 dark:text-slate-50">
+            <span>{{
+              $t('ONBOARDING.TITLE', {
+                installationName: globalConfig.installationName,
+              })
+            }}</span>
+          </h1>
+          <p class="intro-body">
+            {{
+              $t('ONBOARDING.DESCRIPTION', {
+                installationName: globalConfig.installationName,
+              })
+            }}
+          </p>
+          <p v-if="globalConfig.installationName === 'Chatwoot'">
+            <a
+              href="https://www.chatwoot.com/changelog"
+              target="_blank"
+              rel="noopener nofollow noreferrer"
+              class="onboarding--link"
+            >
+              {{ $t('ONBOARDING.READ_LATEST_UPDATES') }}
+            </a>
+            <span>🎉</span>
+          </p>
+        </div>
+        <div class="features-item">
+          <h2 class="text-lg text-black-900 dark:text-slate-200">
+            <span class="emoji">💬</span>
+            <span class="conversation--title">{{
+              $t('ONBOARDING.ALL_CONVERSATION.TITLE')
+            }}</span>
+          </h2>
+          <p class="intro-body">
+            {{ $t('ONBOARDING.ALL_CONVERSATION.DESCRIPTION') }}
+          </p>
+        </div>
+        <div class="features-item">
+          <h2 class="text-lg text-black-900 dark:text-slate-200">
+            <span class="emoji">👥</span>
+            {{ $t('ONBOARDING.TEAM_MEMBERS.TITLE') }}
+          </h2>
+          <p class="intro-body">
+            {{ $t('ONBOARDING.TEAM_MEMBERS.DESCRIPTION') }}
+          </p>
+          <router-link :to="newAgentURL" class="onboarding--link">
+            {{ $t('ONBOARDING.TEAM_MEMBERS.NEW_LINK') }}
+          </router-link>
+        </div>
+        <div class="features-item">
+          <h2 class="text-lg text-black-900 dark:text-slate-200">
+            <span class="emoji">📥</span>{{ $t('ONBOARDING.INBOXES.TITLE') }}
+          </h2>
+          <p class="intro-body">
+            {{ $t('ONBOARDING.INBOXES.DESCRIPTION') }}
+          </p>
+          <router-link :to="newInboxURL" class="onboarding--link">
+            {{ $t('ONBOARDING.INBOXES.NEW_LINK') }}
+          </router-link>
+        </div>
+        <div class="features-item">
+          <h2 class="text-lg text-black-900 dark:text-slate-200">
+            <span class="emoji">🔖</span>{{ $t('ONBOARDING.LABELS.TITLE') }}
+          </h2>
+          <p class="intro-body">
+            {{ $t('ONBOARDING.LABELS.DESCRIPTION') }}
+          </p>
+          <router-link :to="newLabelsURL" class="onboarding--link">
+            {{ $t('ONBOARDING.LABELS.NEW_LINK') }}
+          </router-link>
+        </div>
+      </div>
    </div>
-    <OnboardingFeatureCard
-      image-src="/dashboard/images/onboarding/omnichannel-inbox.png"
-      image-alt="Omnichannel"
-      to="settings_inbox_new"
-      :title="$t('ONBOARDING.ALL_CONVERSATION.TITLE')"
-      :description="$t('ONBOARDING.ALL_CONVERSATION.DESCRIPTION')"
-      :link-text="$t('ONBOARDING.ALL_CONVERSATION.NEW_LINK')"
-    />
-    <OnboardingFeatureCard
-      image-src="/dashboard/images/onboarding/teams.png"
-      image-alt="Teams"
-      to="settings_teams_new"
-      :title="$t('ONBOARDING.TEAM_MEMBERS.TITLE')"
-      :description="$t('ONBOARDING.TEAM_MEMBERS.DESCRIPTION')"
-      :link-text="$t('ONBOARDING.TEAM_MEMBERS.NEW_LINK')"
-    />
-    <OnboardingFeatureCard
-      image-src="/dashboard/images/onboarding/canned-responses.png"
-      image-alt="Canned responses"
-      to="canned_list"
-      :title="$t('ONBOARDING.CANNED_RESPONSES.TITLE')"
-      :description="$t('ONBOARDING.CANNED_RESPONSES.DESCRIPTION')"
-      :link-text="$t('ONBOARDING.CANNED_RESPONSES.NEW_LINK')"
-    />
-    <OnboardingFeatureCard
-      image-src="/dashboard/images/onboarding/labels.png"
-      image-alt="Labels"
-      to="labels_list"
-      :title="$t('ONBOARDING.LABELS.TITLE')"
-      :description="$t('ONBOARDING.LABELS.DESCRIPTION')"
-      :link-text="$t('ONBOARDING.LABELS.NEW_LINK')"
-    />
  </div>
 </template>
+
+<style lang="scss" scoped>
+.onboarding-wrap {
+  display: flex;
+  font-size: var(--font-size-small);
+  justify-content: center;
+  overflow: auto;
+  text-align: left;
+}
+.onboarding {
+  height: 100vh;
+  overflow: auto;
+}
+
+.scroll-wrap {
+  padding: var(--space-larger) 8.5rem;
+  min-height: 100vh;
+  display: flex;
+  flex-direction: column;
+  justify-content: center;
+}
+
+.features-item {
+  margin-bottom: var(--space-large);
+}
+
+.conversation--title {
+  margin-left: var(--space-minus-smaller);
+}
+
+.page-title {
+  font-size: var(--font-size-big);
+  font-weight: var(--font-weight-bold);
+  margin-bottom: var(--space-one);
+}
+
+.block-title {
+  font-weight: var(--font-weight-bold);
+  margin-bottom: var(--space-smaller);
+  margin-left: var(--space-minus-large);
+}
+
+.intro-body {
+  margin-bottom: var(--space-small);
+  line-height: 1.5;
+}
+
+.onboarding--link {
+  color: var(--w-500);
+  font-weight: var(--font-weight-medium);
+  text-decoration: underline;
+}
+
+.emoji {
+  width: var(--space-large);
+  display: inline-block;
+}
+</style>
@@ -17,6 +17,7 @@ import Banner from 'dashboard/components/ui/Banner.vue';
 import { REPLY_EDITOR_MODES } from 'dashboard/components/widgets/WootWriter/constants';
 import WootMessageEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
 import WootAudioRecorder from 'dashboard/components/widgets/WootWriter/AudioRecorder.vue';
+import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
 import { AUDIO_FORMATS } from 'shared/constants/messages';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import {
@@ -30,6 +31,7 @@ import inboxMixin, { INBOX_FEATURES } from 'shared/mixins/inboxMixin';
 import { trimContent, debounce } from '@chatwoot/utils';
 import wootConstants from 'dashboard/constants/globals';
 import { CONVERSATION_EVENTS } from '../../../helper/AnalyticsHelper/events';
+import rtlMixin from 'shared/mixins/rtlMixin';
 import fileUploadMixin from 'dashboard/mixins/fileUploadMixin';
 import {
  appendSignature,
@@ -60,7 +62,13 @@ export default {
    MessageSignatureMissingAlert,
    ArticleSearchPopover,
  },
-  mixins: [inboxMixin, fileUploadMixin, keyboardEventListenerMixins],
+  mixins: [
+    inboxMixin,
+    messageFormatterMixin,
+    rtlMixin,
+    fileUploadMixin,
+    keyboardEventListenerMixins,
+  ],
  props: {
    popoutReplyBox: {
      type: Boolean,
@@ -113,7 +121,6 @@ export default {
  },
  computed: {
    ...mapGetters({
-      isRTL: 'accounts/isRTL',
      currentChat: 'getSelectedChat',
      messageSignature: 'getMessageSignature',
      currentUser: 'getCurrentUser',
@@ -237,9 +244,6 @@ export default {
      if (this.isASmsInbox) {
        return MESSAGE_MAX_LENGTH.TWILIO_SMS;
      }
-      if (this.isAnEmailChannel) {
-        return MESSAGE_MAX_LENGTH.EMAIL;
-      }
      return MESSAGE_MAX_LENGTH.GENERAL;
    },
    showFileUpload() {
@@ -303,7 +307,7 @@ export default {
      if (this.isOnExpandedLayout || this.popoutReplyBox) {
        return 'emoji-dialog--expanded';
      }
-      if (this.isRTL) {
+      if (this.isRTLView) {
        return 'emoji-dialog--rtl';
      }
      return '';
@@ -40,6 +40,7 @@ const onSelect = () => {
 };

 useKeyboardNavigableList({
+  elementRef: tagAgentsRef,
  items,
  onSelect,
  adjustScroll,
@@ -56,14 +56,20 @@ export default {
 };
 </script>

-<!-- eslint-disable-next-line vue/no-root-v-if -->
 <template>
  <MentionBox
    v-if="items.length"
    type="variable"
    :items="items"
    @mentionSelect="handleVariableClick"
-  />
+  >
+    <template slot-scope="{ item }">
+      <span class="text-capitalize variable--list-label">
+        {{ item.description }}
+      </span>
+      ({{ item.label }})
+    </template>
+  </MentionBox>
 </template>

 <style scoped>
@@ -2,7 +2,6 @@
 import { mapGetters } from 'vuex';
 import { hasPressedCommand } from 'shared/helpers/KeyboardHelpers';
 import GalleryView from '../components/GalleryView.vue';
-import { timeStampAppendedURL } from 'dashboard/helper/URLHelper';

 const ALLOWED_FILE_TYPES = {
  IMAGE: 'image',
@@ -43,9 +42,6 @@ export default {
    isAudio() {
      return this.attachment.file_type === ALLOWED_FILE_TYPES.AUDIO;
    },
-    timeStampURL() {
-      return timeStampAppendedURL(this.dataUrl);
-    },
    attachmentTypeClasses() {
      return {
        image: this.isImage,
@@ -112,7 +108,7 @@ export default {
      @click="onClick"
    />
    <audio v-else-if="isAudio" controls class="skip-context-menu mb-0.5">
-      <source :src="timeStampURL" />
+      <source :src="`${dataUrl}?t=${Date.now()}`" />
    </audio>
    <GalleryView
      v-if="show"
@@ -35,6 +35,7 @@ const ALLOWED_FILE_TYPES = {
 const MAX_ZOOM_LEVEL = 2;
 const MIN_ZOOM_LEVEL = 1;

+const galleryViewRef = ref(null);
 const zoomScale = ref(1);
 const activeAttachment = ref({});
 const activeFileType = ref('');
@@ -201,7 +202,7 @@ const keyboardEvents = {
    },
  },
 };
-useKeyboardEvents(keyboardEvents);
+useKeyboardEvents(keyboardEvents, galleryViewRef);

 onMounted(() => {
  setImageAndVideoSrc(props.attachment);
@@ -217,6 +218,7 @@ onMounted(() => {
    :on-close="onClose"
  >
    <div
+      ref="galleryViewRef"
      v-on-clickaway="onClose"
      class="bg-white dark:bg-slate-900 flex flex-col h-[inherit] w-[inherit] overflow-hidden"
      @click="onClose"
@@ -1,12 +1,9 @@
 <script>
-import { mapGetters } from 'vuex';
-import {
-  getSortedAgentsByAvailability,
-  getAgentsByUpdatedPresence,
-} from 'dashboard/helper/agentHelper.js';
 import MenuItem from './menuItem.vue';
 import MenuItemWithSubmenu from './menuItemWithSubmenu.vue';
 import wootConstants from 'dashboard/constants/globals';
+import agentMixin from 'dashboard/mixins/agentMixin';
+import { mapGetters } from 'vuex';
 import AgentLoadingPlaceholder from './agentLoadingPlaceholder.vue';
 export default {
  components: {
@@ -14,6 +11,7 @@ export default {
    MenuItemWithSubmenu,
    AgentLoadingPlaceholder,
  },
+  mixins: [agentMixin],
  props: {
    chatId: {
      type: Number,
@@ -114,19 +112,13 @@ export default {
      labels: 'labels/getLabels',
      teams: 'teams/getTeams',
      assignableAgentsUiFlags: 'inboxAssignableAgents/getUIFlags',
-      currentUser: 'getCurrentUser',
-      currentAccountId: 'getCurrentAccountId',
    }),
    filteredAgentOnAvailability() {
      const agents = this.$store.getters[
        'inboxAssignableAgents/getAssignableAgents'
      ](this.inboxId);
-      const agentsByUpdatedPresence = getAgentsByUpdatedPresence(
-        agents,
-        this.currentUser,
-        this.currentAccountId
-      );
-      const filteredAgents = getSortedAgentsByAvailability(
+      const agentsByUpdatedPresence = this.getAgentsByUpdatedPresence(agents);
+      const filteredAgents = this.sortedAgentsByAvailability(
        agentsByUpdatedPresence
      );
      return filteredAgents;
@@ -2,9 +2,7 @@
 // components
 import WootButton from '../../../ui/WootButton.vue';
 import Avatar from '../../Avatar.vue';
-
-// composables
-import { useAI } from 'dashboard/composables/useAI';
+import aiMixin from 'dashboard/mixins/aiMixin';

 // store & api
 import { mapGetters } from 'vuex';
@@ -20,6 +18,7 @@ export default {
    Avatar,
    WootButton,
  },
+  mixins: [aiMixin],
  props: {
    suggestedLabels: {
      type: Array,
@@ -31,11 +30,6 @@ export default {
      default: () => [],
    },
  },
-  setup() {
-    const { isAIIntegrationEnabled } = useAI();
-
-    return { isAIIntegrationEnabled };
-  },
  data() {
    return {
      isDismissed: false,
@@ -47,11 +41,7 @@ export default {
    ...mapGetters({
      allLabels: 'labels/getLabels',
      currentAccountId: 'getCurrentAccountId',
-      currentChat: 'getSelectedChat',
    }),
-    conversationId() {
-      return this.currentChat?.id;
-    },
    labelTooltip() {
      if (this.preparedLabels.length > 1) {
        return this.$t('LABEL_MGMT.SUGGESTIONS.TOOLTIP.MULTIPLE_SUGGESTION');
@@ -172,7 +162,7 @@ export default {
              delay: { show: 600, hide: 0 },
              hideOnClick: true,
            }"
-            class="label-suggestion--option !px-0"
+            class="label-suggestion--option"
            @click="pushOrAddLabel(label.title)"
          >
            <woot-label
@@ -6,7 +6,7 @@ import {
  CMD_BULK_ACTION_SNOOZE_CONVERSATION,
  CMD_BULK_ACTION_REOPEN_CONVERSATION,
  CMD_BULK_ACTION_RESOLVE_CONVERSATION,
-} from 'dashboard/helper/commandbar/events';
+} from 'dashboard/routes/dashboard/commands/commandBarBusEvents';

 import AgentSelector from './AgentSelector.vue';
 import UpdateActions from './UpdateActions.vue';
@@ -1,26 +1,23 @@
 <script>
-import { computed } from 'vue';
-import { useMapGetter } from 'dashboard/composables/store';
-
+import conversationLabelMixin from 'dashboard/mixins/conversation/labelMixin';
 export default {
+  mixins: [conversationLabelMixin],
  props: {
-    conversationLabels: {
-      type: Array,
+    // conversationId prop is used in /conversation/labelMixin,
+    // remove this props when refactoring to composable if not needed
+    // eslint-disable-next-line vue/no-unused-properties
+    conversationId: {
+      type: Number,
      required: true,
    },
-  },
-  setup(props) {
-    const accountLabels = useMapGetter('labels/getLabels');
-
-    const activeLabels = computed(() => {
-      return accountLabels.value.filter(({ title }) =>
-        props.conversationLabels.includes(title)
-      );
-    });
-
-    return {
-      activeLabels,
-    };
+    // conversationLabels prop is used in /conversation/labelMixin,
+    // remove this props when refactoring to composable if not needed
+    // eslint-disable-next-line vue/no-unused-properties
+    conversationLabels: {
+      type: String,
+      required: false,
+      default: '',
+    },
  },
  data() {
    return {
@@ -83,7 +80,7 @@ export default {
      <slot name="before" />
      <woot-label
        v-for="(label, index) in activeLabels"
-        :key="label ? label.id : index"
+        :key="label.id"
        :title="label.title"
        :description="label.description"
        :color="label.color"
@@ -48,7 +48,11 @@ const loadLinkedIssue = async () => {
    const issues = response.data;
    linkedIssue.value = issues && issues.length ? issues[0] : null;
  } catch (error) {
-    // We don't want to show an error message here, as it's not critical. When someone clicks on the Linear icon, we can inform them that the integration is disabled.
+    const errorMessage = parseLinearAPIErrorResponse(
+      error,
+      t('INTEGRATION_SETTINGS.LINEAR.LOADING_ERROR')
+    );
+    useAlert(errorMessage);
  }
 };

@@ -1,10 +1,6 @@
 <script>
 import countries from 'shared/constants/countries.js';
 import parsePhoneNumber from 'libphonenumber-js';
-import {
-  getActiveCountryCode,
-  getActiveDialCode,
-} from 'shared/components/PhoneInput/helper';

 export default {
  props: {
@@ -34,8 +30,8 @@ export default {
      selectedIndex: -1,
      showDropdown: false,
      searchCountry: '',
-      activeCountryCode: getActiveCountryCode(),
-      activeDialCode: getActiveDialCode(),
+      activeCountryCode: '',
+      activeDialCode: '',
      phoneNumber: this.value,
    };
  },
@@ -39,6 +39,7 @@ const onSelect = () => {
 };

 useKeyboardNavigableList({
+  elementRef: mentionsListContainerRef,
  items: computed(() => props.items),
  onSelect,
  adjustScroll,
@@ -90,24 +91,22 @@ const variableKey = (item = {}) => {
          }"
          @click="onListItemSelection(index)"
        >
-          <slot :item="item" :index="index" :selected="index === selectedIndex">
-            <p
-              class="max-w-full min-w-0 mb-0 overflow-hidden text-sm font-medium text-slate-900 dark:text-slate-100 group-hover:text-woot-500 dark:group-hover:text-woot-500 text-ellipsis whitespace-nowrap"
-              :class="{
-                'text-woot-500 dark:text-woot-500': index === selectedIndex,
-              }"
-            >
-              {{ item.description }}
-            </p>
-            <p
-              class="max-w-full min-w-0 mb-0 overflow-hidden text-xs text-slate-500 dark:text-slate-300 group-hover:text-woot-500 dark:group-hover:text-woot-500 text-ellipsis whitespace-nowrap"
-              :class="{
-                'text-woot-500 dark:text-woot-500': index === selectedIndex,
-              }"
-            >
-              {{ variableKey(item) }}
-            </p>
-          </slot>
+          <p
+            class="max-w-full min-w-0 mb-0 overflow-hidden text-sm font-medium text-slate-900 dark:text-slate-100 group-hover:text-woot-500 dark:group-hover:text-woot-500 text-ellipsis whitespace-nowrap"
+            :class="{
+              'text-woot-500 dark:text-woot-500': index === selectedIndex,
+            }"
+          >
+            {{ item.description }}
+          </p>
+          <p
+            class="max-w-full min-w-0 mb-0 overflow-hidden text-xs text-slate-500 dark:text-slate-300 group-hover:text-woot-500 dark:group-hover:text-woot-500 text-ellipsis whitespace-nowrap"
+            :class="{
+              'text-woot-500 dark:text-woot-500': index === selectedIndex,
+            }"
+          >
+            {{ variableKey(item) }}
+          </p>
        </button>
      </woot-dropdown-item>
    </ul>
@@ -1,197 +0,0 @@
-export const mockAssignableAgents = [
-  {
-    id: 1,
-    account_id: 1,
-    availability_status: 'online',
-    auto_offline: true,
-    confirmed: true,
-    email: 'john@doe.com',
-    available_name: 'John Doe',
-    name: 'John Doe',
-    role: 'administrator',
-    thumbnail: '',
-  },
-];
-
-export const mockCurrentChat = {
-  meta: {
-    sender: {
-      additional_attributes: {},
-      availability_status: 'offline',
-      email: null,
-      id: 212,
-      name: 'Chatwoot',
-      phone_number: null,
-      identifier: null,
-      thumbnail: '',
-      custom_attributes: {},
-      last_activity_at: 1723553344,
-      created_at: 1722588710,
-    },
-    channel: 'Channel::WebWidget',
-    assignee: {
-      id: 1,
-      account_id: 1,
-      availability_status: 'online',
-      auto_offline: true,
-      confirmed: true,
-      email: 'john@doe.com',
-      available_name: 'John Doe',
-      name: 'John Doe',
-      role: 'administrator',
-      thumbnail: '',
-    },
-    hmac_verified: false,
-  },
-  id: 138,
-  messages: [
-    {
-      id: 3348,
-      content: 'Hello, how can I assist you today?',
-      account_id: 1,
-      inbox_id: 1,
-      conversation_id: 138,
-      message_type: 1,
-      created_at: 1724398739,
-      updated_at: '2024-08-23T07:38:59.763Z',
-      private: false,
-      status: 'sent',
-      source_id: null,
-      content_type: 'text',
-      content_attributes: {},
-      sender_type: 'User',
-      sender_id: 1,
-      external_source_ids: {},
-      additional_attributes: {},
-      processed_message_content: 'Hello, how can I assist you today?',
-      sentiment: {},
-      conversation: {
-        assignee_id: 1,
-        unread_count: 0,
-        last_activity_at: 1724398739,
-        contact_inbox: {
-          source_id: '5e57317d-053b-4a72-8292-a25b9f29c401',
-        },
-      },
-      sender: {
-        id: 1,
-        name: 'John Doe',
-        available_name: 'John Doe',
-        avatar_url: '',
-        type: 'user',
-        availability_status: 'online',
-        thumbnail: '',
-      },
-    },
-  ],
-  account_id: 1,
-  uuid: '69dd6922-2f0c-4317-8796-bbeb3679cead',
-  additional_attributes: {
-    browser: {
-      device_name: 'Unknown',
-      browser_name: 'Chrome',
-      platform_name: 'macOS',
-      browser_version: '127.0.0.0',
-      platform_version: '10.15.7',
-    },
-    referer: 'http://chatwoot.com/widget_tests?dark_mode=auto',
-    initiated_at: {
-      timestamp: 'Fri Aug 02 2024 15:21:18 GMT+0530 (India Standard Time)',
-    },
-    browser_language: 'en',
-  },
-  agent_last_seen_at: 1724400730,
-  assignee_last_seen_at: 1724400686,
-  can_reply: true,
-  contact_last_seen_at: 1723553351,
-  custom_attributes: {},
-  inbox_id: 1,
-  labels: ['billing'],
-  muted: false,
-  snoozed_until: null,
-  status: 'open',
-  created_at: 1722592278,
-  timestamp: 1724398739,
-  first_reply_created_at: 1722592316,
-  unread_count: 0,
-  last_non_activity_message: {},
-  last_activity_at: 1724398739,
-  priority: null,
-  waiting_since: 0,
-  sla_policy_id: 10,
-  applied_sla: {
-    id: 143,
-    sla_id: 10,
-    sla_status: 'missed',
-    created_at: 1722592279,
-    updated_at: 1722874214,
-    sla_description: '',
-    sla_name: 'Hacker SLA',
-    sla_first_response_time_threshold: 600,
-    sla_next_response_time_threshold: 240,
-    sla_only_during_business_hours: false,
-    sla_resolution_time_threshold: 259200,
-  },
-  sla_events: [
-    {
-      id: 270,
-      event_type: 'nrt',
-      meta: {
-        message_id: 2743,
-      },
-      updated_at: 1722592819,
-      created_at: 1722592819,
-    },
-    {
-      id: 275,
-      event_type: 'rt',
-      meta: {},
-      updated_at: 1722852322,
-      created_at: 1722852322,
-    },
-  ],
-  allMessagesLoaded: false,
-  dataFetched: true,
-};
-
-export const mockTeamsList = [
-  {
-    id: 5,
-    name: 'design',
-    description: 'design team',
-    allow_auto_assign: true,
-    account_id: 1,
-    is_member: false,
-  },
-];
-
-export const mockActiveLabels = [
-  {
-    id: 16,
-    title: 'billing',
-    description: '',
-    color: '#D8EA19',
-    show_on_sidebar: true,
-  },
-];
-
-export const mockInactiveLabels = [
-  {
-    id: 2,
-    title: 'Feature Request',
-    description: '',
-    color: '#D8EA19',
-    show_on_sidebar: true,
-  },
-];
-
-export const MOCK_FEATURE_FLAGS = {
-  CRM: 'crm',
-  AGENT_MANAGEMENT: 'agent_management',
-  TEAM_MANAGEMENT: 'team_management',
-  INBOX_MANAGEMENT: 'inbox_management',
-  REPORTS: 'reports',
-  LABELS: 'labels',
-  CANNED_RESPONSES: 'canned_responses',
-  INTEGRATIONS: 'integrations',
-};
@@ -1,83 +0,0 @@
-import { useAppearanceHotKeys } from '../useAppearanceHotKeys';
-import { useI18n } from 'dashboard/composables/useI18n';
-import { LocalStorage } from 'shared/helpers/localStorage';
-import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
-import { setColorTheme } from 'dashboard/helper/themeHelper.js';
-
-vi.mock('dashboard/composables/useI18n');
-vi.mock('shared/helpers/localStorage');
-vi.mock('dashboard/helper/themeHelper.js');
-
-describe('useAppearanceHotKeys', () => {
-  beforeEach(() => {
-    useI18n.mockReturnValue({
-      t: vi.fn(key => key),
-    });
-
-    window.matchMedia = vi.fn().mockReturnValue({ matches: false });
-  });
-
-  it('should return goToAppearanceHotKeys computed property', () => {
-    const { goToAppearanceHotKeys } = useAppearanceHotKeys();
-    expect(goToAppearanceHotKeys.value).toBeDefined();
-  });
-
-  it('should have the correct number of appearance options', () => {
-    const { goToAppearanceHotKeys } = useAppearanceHotKeys();
-    expect(goToAppearanceHotKeys.value.length).toBe(4); // 1 parent + 3 theme options
-  });
-
-  it('should have the correct parent option', () => {
-    const { goToAppearanceHotKeys } = useAppearanceHotKeys();
-    const parentOption = goToAppearanceHotKeys.value.find(
-      option => option.id === 'appearance_settings'
-    );
-    expect(parentOption).toBeDefined();
-    expect(parentOption.children.length).toBe(3);
-  });
-
-  it('should have the correct theme options', () => {
-    const { goToAppearanceHotKeys } = useAppearanceHotKeys();
-    const themeOptions = goToAppearanceHotKeys.value.filter(
-      option => option.parent === 'appearance_settings'
-    );
-    expect(themeOptions.length).toBe(3);
-    expect(themeOptions.map(option => option.id)).toEqual([
-      'light',
-      'dark',
-      'auto',
-    ]);
-  });
-
-  it('should call setAppearance when a theme option is selected', () => {
-    const { goToAppearanceHotKeys } = useAppearanceHotKeys();
-    const lightThemeOption = goToAppearanceHotKeys.value.find(
-      option => option.id === 'light'
-    );
-
-    lightThemeOption.handler();
-
-    expect(LocalStorage.set).toHaveBeenCalledWith(
-      LOCAL_STORAGE_KEYS.COLOR_SCHEME,
-      'light'
-    );
-    expect(setColorTheme).toHaveBeenCalledWith(false);
-  });
-
-  it('should handle system dark mode preference', () => {
-    window.matchMedia = vi.fn().mockReturnValue({ matches: true });
-
-    const { goToAppearanceHotKeys } = useAppearanceHotKeys();
-    const autoThemeOption = goToAppearanceHotKeys.value.find(
-      option => option.id === 'auto'
-    );
-
-    autoThemeOption.handler();
-
-    expect(LocalStorage.set).toHaveBeenCalledWith(
-      LOCAL_STORAGE_KEYS.COLOR_SCHEME,
-      'auto'
-    );
-    expect(setColorTheme).toHaveBeenCalledWith(true);
-  });
-});
@@ -1,102 +0,0 @@
-import { useBulkActionsHotKeys } from '../useBulkActionsHotKeys';
-import { useStore, useMapGetter } from 'dashboard/composables/store';
-import { useI18n } from 'dashboard/composables/useI18n';
-import wootConstants from 'dashboard/constants/globals';
-import { emitter } from 'shared/helpers/mitt';
-
-vi.mock('dashboard/composables/store');
-vi.mock('dashboard/composables/useI18n');
-vi.mock('shared/helpers/mitt');
-
-describe('useBulkActionsHotKeys', () => {
-  let store;
-
-  beforeEach(() => {
-    store = {
-      getters: {
-        'bulkActions/getSelectedConversationIds': [],
-      },
-    };
-
-    useStore.mockReturnValue(store);
-    useMapGetter.mockImplementation(key => ({
-      value: store.getters[key],
-    }));
-
-    useI18n.mockReturnValue({ t: vi.fn(key => key) });
-    emitter.emit = vi.fn();
-  });
-
-  it('should return bulk actions when conversations are selected', () => {
-    store.getters['bulkActions/getSelectedConversationIds'] = [1, 2, 3];
-    const { bulkActionsHotKeys } = useBulkActionsHotKeys();
-
-    expect(bulkActionsHotKeys.value.length).toBeGreaterThan(0);
-    expect(bulkActionsHotKeys.value).toContainEqual(
-      expect.objectContaining({
-        id: 'bulk_action_snooze_conversation',
-        title: 'COMMAND_BAR.COMMANDS.SNOOZE_CONVERSATION',
-        section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
-      })
-    );
-    expect(bulkActionsHotKeys.value).toContainEqual(
-      expect.objectContaining({
-        id: 'bulk_action_reopen_conversation',
-        title: 'COMMAND_BAR.COMMANDS.REOPEN_CONVERSATION',
-        section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
-      })
-    );
-    expect(bulkActionsHotKeys.value).toContainEqual(
-      expect.objectContaining({
-        id: 'bulk_action_resolve_conversation',
-        title: 'COMMAND_BAR.COMMANDS.RESOLVE_CONVERSATION',
-        section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
-      })
-    );
-  });
-
-  it('should include snooze options in bulk actions', () => {
-    store.getters['bulkActions/getSelectedConversationIds'] = [1, 2, 3];
-    const { bulkActionsHotKeys } = useBulkActionsHotKeys();
-
-    const snoozeAction = bulkActionsHotKeys.value.find(
-      action => action.id === 'bulk_action_snooze_conversation'
-    );
-    expect(snoozeAction).toBeDefined();
-    expect(snoozeAction.children).toEqual(
-      Object.values(wootConstants.SNOOZE_OPTIONS)
-    );
-  });
-
-  it('should create handlers for reopen and resolve actions', () => {
-    store.getters['bulkActions/getSelectedConversationIds'] = [1, 2, 3];
-    const { bulkActionsHotKeys } = useBulkActionsHotKeys();
-
-    const reopenAction = bulkActionsHotKeys.value.find(
-      action => action.id === 'bulk_action_reopen_conversation'
-    );
-    const resolveAction = bulkActionsHotKeys.value.find(
-      action => action.id === 'bulk_action_resolve_conversation'
-    );
-
-    expect(reopenAction.handler).toBeDefined();
-    expect(resolveAction.handler).toBeDefined();
-
-    reopenAction.handler();
-    expect(emitter.emit).toHaveBeenCalledWith(
-      'CMD_BULK_ACTION_REOPEN_CONVERSATION'
-    );
-
-    resolveAction.handler();
-    expect(emitter.emit).toHaveBeenCalledWith(
-      'CMD_BULK_ACTION_RESOLVE_CONVERSATION'
-    );
-  });
-
-  it('should return an empty array when no conversations are selected', () => {
-    store.getters['bulkActions/getSelectedConversationIds'] = [];
-    const { bulkActionsHotKeys } = useBulkActionsHotKeys();
-
-    expect(bulkActionsHotKeys.value).toEqual([]);
-  });
-});
@@ -1,204 +0,0 @@
-import { useConversationHotKeys } from '../useConversationHotKeys';
-import { useStore, useMapGetter } from 'dashboard/composables/store';
-import { useI18n } from 'dashboard/composables/useI18n';
-import { useRoute } from 'dashboard/composables/route';
-import { useConversationLabels } from 'dashboard/composables/useConversationLabels';
-import { useAI } from 'dashboard/composables/useAI';
-import { useAgentsList } from 'dashboard/composables/useAgentsList';
-import { REPLY_EDITOR_MODES } from 'dashboard/components/widgets/WootWriter/constants';
-import {
-  mockAssignableAgents,
-  mockCurrentChat,
-  mockTeamsList,
-  mockActiveLabels,
-  mockInactiveLabels,
-} from './fixtures';
-
-vi.mock('dashboard/composables/store');
-vi.mock('dashboard/composables/useI18n');
-vi.mock('dashboard/composables/route');
-vi.mock('dashboard/composables/useConversationLabels');
-vi.mock('dashboard/composables/useAI');
-vi.mock('dashboard/composables/useAgentsList');
-
-describe('useConversationHotKeys', () => {
-  let store;
-
-  beforeEach(() => {
-    store = {
-      dispatch: vi.fn(),
-      getters: {
-        getSelectedChat: mockCurrentChat,
-        'draftMessages/getReplyEditorMode': REPLY_EDITOR_MODES.REPLY,
-        getContextMenuChatId: null,
-        'teams/getTeams': mockTeamsList,
-        'draftMessages/get': vi.fn(),
-      },
-    };
-
-    useStore.mockReturnValue(store);
-    useMapGetter.mockImplementation(key => ({
-      value: store.getters[key],
-    }));
-
-    useI18n.mockReturnValue({ t: vi.fn(key => key) });
-    useRoute.mockReturnValue({ name: 'inbox_conversation' });
-    useConversationLabels.mockReturnValue({
-      activeLabels: { value: mockActiveLabels },
-      inactiveLabels: { value: mockInactiveLabels },
-      addLabelToConversation: vi.fn(),
-      removeLabelFromConversation: vi.fn(),
-    });
-    useAI.mockReturnValue({ isAIIntegrationEnabled: { value: true } });
-    useAgentsList.mockReturnValue({
-      agentsList: { value: [] },
-      assignableAgents: { value: mockAssignableAgents },
-    });
-  });
-
-  it('should return the correct computed properties', () => {
-    const { conversationHotKeys } = useConversationHotKeys();
-
-    expect(conversationHotKeys.value).toBeDefined();
-  });
-
-  it('should generate conversation hot keys', () => {
-    const { conversationHotKeys } = useConversationHotKeys();
-    expect(conversationHotKeys.value.length).toBeGreaterThan(0);
-  });
-
-  it('should include AI assist actions when AI integration is enabled', () => {
-    const { conversationHotKeys } = useConversationHotKeys();
-    const aiAssistAction = conversationHotKeys.value.find(
-      action => action.id === 'ai_assist'
-    );
-    expect(aiAssistAction).toBeDefined();
-  });
-
-  it('should not include AI assist actions when AI integration is disabled', () => {
-    useAI.mockReturnValue({ isAIIntegrationEnabled: { value: false } });
-    const { conversationHotKeys } = useConversationHotKeys();
-    const aiAssistAction = conversationHotKeys.value.find(
-      action => action.id === 'ai_assist'
-    );
-    expect(aiAssistAction).toBeUndefined();
-  });
-
-  it('should dispatch actions when handlers are called', () => {
-    const { conversationHotKeys } = useConversationHotKeys();
-    const assignAgentAction = conversationHotKeys.value.find(
-      action => action.id === 'assign_an_agent'
-    );
-    expect(assignAgentAction).toBeDefined();
-
-    if (assignAgentAction && assignAgentAction.children) {
-      const childAction = conversationHotKeys.value.find(
-        action => action.id === assignAgentAction.children[0]
-      );
-      if (childAction && childAction.handler) {
-        childAction.handler({ agentInfo: { id: 2 } });
-        expect(store.dispatch).toHaveBeenCalledWith('assignAgent', {
-          conversationId: 1,
-          agentId: 2,
-        });
-      }
-    }
-  });
-
-  it('should return snooze actions when in snooze context', () => {
-    store.getters.getContextMenuChatId = 1;
-    useMapGetter.mockImplementation(key => ({
-      value: store.getters[key],
-    }));
-    useRoute.mockReturnValue({ name: 'inbox_conversation' });
-
-    const { conversationHotKeys } = useConversationHotKeys();
-    const snoozeAction = conversationHotKeys.value.find(action =>
-      action.id.includes('snooze_conversation')
-    );
-    expect(snoozeAction).toBeDefined();
-  });
-
-  it('should return the correct label actions when there are active labels', () => {
-    const { conversationHotKeys } = useConversationHotKeys();
-    const addLabelAction = conversationHotKeys.value.find(
-      action => action.id === 'add_a_label_to_the_conversation'
-    );
-    const removeLabelAction = conversationHotKeys.value.find(
-      action => action.id === 'remove_a_label_to_the_conversation'
-    );
-
-    expect(addLabelAction).toBeDefined();
-    expect(removeLabelAction).toBeDefined();
-  });
-
-  it('should return only add label actions when there are no active labels', () => {
-    useConversationLabels.mockReturnValue({
-      activeLabels: { value: [] },
-      inactiveLabels: { value: [{ title: 'inactive_label' }] },
-      addLabelToConversation: vi.fn(),
-      removeLabelFromConversation: vi.fn(),
-    });
-
-    const { conversationHotKeys } = useConversationHotKeys();
-    const addLabelAction = conversationHotKeys.value.find(
-      action => action.id === 'add_a_label_to_the_conversation'
-    );
-    const removeLabelAction = conversationHotKeys.value.find(
-      action => action.id === 'remove_a_label_to_the_conversation'
-    );
-
-    expect(addLabelAction).toBeDefined();
-    expect(removeLabelAction).toBeUndefined();
-  });
-
-  it('should return the correct team assignment actions', () => {
-    const { conversationHotKeys } = useConversationHotKeys();
-    const assignTeamAction = conversationHotKeys.value.find(
-      action => action.id === 'assign_a_team'
-    );
-
-    expect(assignTeamAction).toBeDefined();
-    expect(assignTeamAction.children.length).toBe(mockTeamsList.length);
-  });
-
-  it('should return the correct priority assignment actions', () => {
-    const { conversationHotKeys } = useConversationHotKeys();
-    const assignPriorityAction = conversationHotKeys.value.find(
-      action => action.id === 'assign_priority'
-    );
-
-    expect(assignPriorityAction).toBeDefined();
-    expect(assignPriorityAction.children.length).toBe(4);
-  });
-
-  it('should return the correct conversation additional actions', () => {
-    const { conversationHotKeys } = useConversationHotKeys();
-    const muteAction = conversationHotKeys.value.find(
-      action => action.id === 'mute_conversation'
-    );
-    const sendTranscriptAction = conversationHotKeys.value.find(
-      action => action.id === 'send_transcript'
-    );
-
-    expect(muteAction).toBeDefined();
-    expect(sendTranscriptAction).toBeDefined();
-  });
-
-  it('should return unmute action when conversation is muted', () => {
-    store.getters.getSelectedChat = { ...mockCurrentChat, muted: true };
-    const { conversationHotKeys } = useConversationHotKeys();
-    const unmuteAction = conversationHotKeys.value.find(
-      action => action.id === 'unmute_conversation'
-    );
-
-    expect(unmuteAction).toBeDefined();
-  });
-
-  it('should not return conversation hot keys when not in conversation or inbox route', () => {
-    useRoute.mockReturnValue({ name: 'some_other_route' });
-    const { conversationHotKeys } = useConversationHotKeys();
-
-    expect(conversationHotKeys.value.length).toBe(0);
-  });
-});
@@ -1,188 +0,0 @@
-import { useGoToCommandHotKeys } from '../useGoToCommandHotKeys';
-import { useStore, useMapGetter } from 'dashboard/composables/store';
-import { useI18n } from 'dashboard/composables/useI18n';
-import { useRouter } from 'dashboard/composables/route';
-import { useAdmin } from 'dashboard/composables/useAdmin';
-import { frontendURL } from 'dashboard/helper/URLHelper';
-import { MOCK_FEATURE_FLAGS } from './fixtures';
-
-vi.mock('dashboard/composables/store');
-vi.mock('dashboard/composables/useI18n');
-vi.mock('dashboard/composables/route');
-vi.mock('dashboard/composables/useAdmin');
-vi.mock('dashboard/helper/URLHelper');
-
-const mockRoutes = [
-  { path: 'accounts/:accountId/dashboard', name: 'dashboard' },
-  {
-    path: 'accounts/:accountId/contacts',
-    name: 'contacts',
-    featureFlag: MOCK_FEATURE_FLAGS.CRM,
-  },
-  {
-    path: 'accounts/:accountId/settings/agents/list',
-    name: 'agent_settings',
-    featureFlag: MOCK_FEATURE_FLAGS.AGENT_MANAGEMENT,
-  },
-  {
-    path: 'accounts/:accountId/settings/teams/list',
-    name: 'team_settings',
-    featureFlag: MOCK_FEATURE_FLAGS.TEAM_MANAGEMENT,
-  },
-  {
-    path: 'accounts/:accountId/settings/inboxes/list',
-    name: 'inbox_settings',
-    featureFlag: MOCK_FEATURE_FLAGS.INBOX_MANAGEMENT,
-  },
-  { path: 'accounts/:accountId/profile/settings', name: 'profile_settings' },
-  { path: 'accounts/:accountId/notifications', name: 'notifications' },
-  {
-    path: 'accounts/:accountId/reports/overview',
-    name: 'reports_overview',
-    featureFlag: MOCK_FEATURE_FLAGS.REPORTS,
-  },
-  {
-    path: 'accounts/:accountId/settings/labels/list',
-    name: 'label_settings',
-    featureFlag: MOCK_FEATURE_FLAGS.LABELS,
-  },
-  {
-    path: 'accounts/:accountId/settings/canned-response/list',
-    name: 'canned_responses',
-    featureFlag: MOCK_FEATURE_FLAGS.CANNED_RESPONSES,
-  },
-  {
-    path: 'accounts/:accountId/settings/applications',
-    name: 'applications',
-    featureFlag: MOCK_FEATURE_FLAGS.INTEGRATIONS,
-  },
-];
-
-describe('useGoToCommandHotKeys', () => {
-  let store;
-
-  beforeEach(() => {
-    store = {
-      getters: {
-        getCurrentAccountId: 1,
-        'accounts/isFeatureEnabledonAccount': vi.fn().mockReturnValue(true),
-      },
-    };
-
-    useStore.mockReturnValue(store);
-    useMapGetter.mockImplementation(key => ({
-      value: store.getters[key],
-    }));
-
-    useI18n.mockReturnValue({ t: vi.fn(key => key) });
-    useRouter.mockReturnValue({ push: vi.fn() });
-    useAdmin.mockReturnValue({ isAdmin: { value: true } });
-    frontendURL.mockImplementation(url => url);
-  });
-
-  it('should return goToCommandHotKeys computed property', () => {
-    const { goToCommandHotKeys } = useGoToCommandHotKeys();
-    expect(goToCommandHotKeys.value).toBeDefined();
-    expect(goToCommandHotKeys.value.length).toBeGreaterThan(0);
-  });
-
-  it('should filter commands based on feature flags', () => {
-    store.getters['accounts/isFeatureEnabledonAccount'] = vi.fn(
-      (accountId, flag) => flag !== MOCK_FEATURE_FLAGS.CRM
-    );
-    const { goToCommandHotKeys } = useGoToCommandHotKeys();
-
-    mockRoutes.forEach(route => {
-      const command = goToCommandHotKeys.value.find(cmd =>
-        cmd.id.includes(route.name)
-      );
-      if (route.featureFlag === MOCK_FEATURE_FLAGS.CRM) {
-        expect(command).toBeUndefined();
-      } else if (!route.featureFlag) {
-        expect(command).toBeDefined();
-      }
-    });
-  });
-
-  it('should filter commands for non-admin users', () => {
-    useAdmin.mockReturnValue({ isAdmin: { value: false } });
-    const { goToCommandHotKeys } = useGoToCommandHotKeys();
-
-    const adminOnlyCommands = goToCommandHotKeys.value.filter(
-      cmd =>
-        cmd.id.includes('agent_settings') ||
-        cmd.id.includes('team_settings') ||
-        cmd.id.includes('inbox_settings')
-    );
-    expect(adminOnlyCommands.length).toBe(0);
-  });
-
-  it('should include commands for both admin and agent roles when user is admin', () => {
-    const { goToCommandHotKeys } = useGoToCommandHotKeys();
-    const adminCommand = goToCommandHotKeys.value.find(cmd =>
-      cmd.id.includes('agent_settings')
-    );
-    const agentCommand = goToCommandHotKeys.value.find(cmd =>
-      cmd.id.includes('profile_settings')
-    );
-    expect(adminCommand).toBeDefined();
-    expect(agentCommand).toBeDefined();
-  });
-
-  it('should translate section and title for each command', () => {
-    const { goToCommandHotKeys } = useGoToCommandHotKeys();
-    goToCommandHotKeys.value.forEach(command => {
-      expect(useI18n().t).toHaveBeenCalledWith(
-        expect.stringContaining('COMMAND_BAR.SECTIONS.')
-      );
-      expect(useI18n().t).toHaveBeenCalledWith(
-        expect.stringContaining('COMMAND_BAR.COMMANDS.')
-      );
-      expect(command.section).toBeDefined();
-      expect(command.title).toBeDefined();
-    });
-  });
-
-  it('should call router.push with correct URL when handler is called', () => {
-    const { goToCommandHotKeys } = useGoToCommandHotKeys();
-    goToCommandHotKeys.value.forEach(command => {
-      command.handler();
-      expect(useRouter().push).toHaveBeenCalledWith(expect.any(String));
-    });
-  });
-
-  it('should use current account ID in the path', () => {
-    store.getters.getCurrentAccountId = 42;
-    const { goToCommandHotKeys } = useGoToCommandHotKeys();
-    goToCommandHotKeys.value.forEach(command => {
-      command.handler();
-      expect(useRouter().push).toHaveBeenCalledWith(
-        expect.stringContaining('42')
-      );
-    });
-  });
-
-  it('should include icon for each command', () => {
-    const { goToCommandHotKeys } = useGoToCommandHotKeys();
-    goToCommandHotKeys.value.forEach(command => {
-      expect(command.icon).toBeDefined();
-    });
-  });
-
-  it('should return commands for all enabled features', () => {
-    const { goToCommandHotKeys } = useGoToCommandHotKeys();
-    const enabledFeatureCommands = goToCommandHotKeys.value.filter(cmd =>
-      mockRoutes.some(route => route.featureFlag && cmd.id.includes(route.name))
-    );
-    expect(enabledFeatureCommands.length).toBeGreaterThan(0);
-  });
-
-  it('should not return commands for disabled features', () => {
-    store.getters['accounts/isFeatureEnabledonAccount'] = vi.fn(() => false);
-    const { goToCommandHotKeys } = useGoToCommandHotKeys();
-    const disabledFeatureCommands = goToCommandHotKeys.value.filter(cmd =>
-      mockRoutes.some(route => route.featureFlag && cmd.id.includes(route.name))
-    );
-    expect(disabledFeatureCommands.length).toBe(0);
-  });
-});
@@ -1,37 +0,0 @@
-import { useInboxHotKeys } from '../useInboxHotKeys';
-import { useI18n } from 'dashboard/composables/useI18n';
-import { useRoute } from 'dashboard/composables/route';
-import { isAInboxViewRoute } from 'dashboard/helper/routeHelpers';
-
-vi.mock('dashboard/composables/useI18n');
-vi.mock('dashboard/composables/route');
-vi.mock('dashboard/helper/routeHelpers');
-vi.mock('shared/helpers/mitt');
-
-describe('useInboxHotKeys', () => {
-  beforeEach(() => {
-    useI18n.mockReturnValue({ t: vi.fn(key => key) });
-    useRoute.mockReturnValue({ name: 'inbox_dashboard' });
-    isAInboxViewRoute.mockReturnValue(true);
-  });
-
-  it('should return inbox hot keys when on an inbox view route', () => {
-    const { inboxHotKeys } = useInboxHotKeys();
-    expect(inboxHotKeys.value.length).toBeGreaterThan(0);
-    expect(inboxHotKeys.value[0].id).toBe('snooze_notification');
-  });
-
-  it('should return an empty array when not on an inbox view route', () => {
-    isAInboxViewRoute.mockReturnValue(false);
-    const { inboxHotKeys } = useInboxHotKeys();
-    expect(inboxHotKeys.value).toEqual([]);
-  });
-
-  it('should have the correct structure for snooze actions', () => {
-    const { inboxHotKeys } = useInboxHotKeys();
-    const snoozeNotificationAction = inboxHotKeys.value.find(
-      action => action.id === 'snooze_notification'
-    );
-    expect(snoozeNotificationAction).toBeDefined();
-  });
-});
@@ -1,70 +0,0 @@
-import { computed } from 'vue';
-import { useI18n } from 'dashboard/composables/useI18n';
-import {
-  ICON_APPEARANCE,
-  ICON_LIGHT_MODE,
-  ICON_DARK_MODE,
-  ICON_SYSTEM_MODE,
-} from 'dashboard/helper/commandbar/icons';
-import { LocalStorage } from 'shared/helpers/localStorage';
-import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
-import { setColorTheme } from 'dashboard/helper/themeHelper.js';
-
-const getThemeOptions = t => [
-  {
-    key: 'light',
-    label: t('COMMAND_BAR.COMMANDS.LIGHT_MODE'),
-    icon: ICON_LIGHT_MODE,
-  },
-  {
-    key: 'dark',
-    label: t('COMMAND_BAR.COMMANDS.DARK_MODE'),
-    icon: ICON_DARK_MODE,
-  },
-  {
-    key: 'auto',
-    label: t('COMMAND_BAR.COMMANDS.SYSTEM_MODE'),
-    icon: ICON_SYSTEM_MODE,
-  },
-];
-
-const setAppearance = theme => {
-  LocalStorage.set(LOCAL_STORAGE_KEYS.COLOR_SCHEME, theme);
-  const isOSOnDarkMode = window.matchMedia(
-    '(prefers-color-scheme: dark)'
-  ).matches;
-  setColorTheme(isOSOnDarkMode);
-};
-
-export function useAppearanceHotKeys() {
-  const { t } = useI18n();
-
-  const themeOptions = computed(() => getThemeOptions(t));
-
-  const goToAppearanceHotKeys = computed(() => {
-    const options = themeOptions.value.map(theme => ({
-      id: theme.key,
-      title: theme.label,
-      parent: 'appearance_settings',
-      section: t('COMMAND_BAR.SECTIONS.APPEARANCE'),
-      icon: theme.icon,
-      handler: () => {
-        setAppearance(theme.key);
-      },
-    }));
-    return [
-      {
-        id: 'appearance_settings',
-        title: t('COMMAND_BAR.COMMANDS.CHANGE_APPEARANCE'),
-        section: t('COMMAND_BAR.SECTIONS.APPEARANCE'),
-        icon: ICON_APPEARANCE,
-        children: options.map(option => option.id),
-      },
-      ...options,
-    ];
-  });
-
-  return {
-    goToAppearanceHotKeys,
-  };
-}
@@ -1,89 +0,0 @@
-import { computed } from 'vue';
-import { useI18n } from 'dashboard/composables/useI18n';
-import { useMapGetter } from 'dashboard/composables/store';
-import wootConstants from 'dashboard/constants/globals';
-
-import {
-  CMD_BULK_ACTION_SNOOZE_CONVERSATION,
-  CMD_BULK_ACTION_REOPEN_CONVERSATION,
-  CMD_BULK_ACTION_RESOLVE_CONVERSATION,
-} from 'dashboard/helper/commandbar/events';
-import {
-  ICON_SNOOZE_CONVERSATION,
-  ICON_REOPEN_CONVERSATION,
-  ICON_RESOLVE_CONVERSATION,
-} from 'dashboard/helper/commandbar/icons';
-import { emitter } from 'shared/helpers/mitt';
-
-import { createSnoozeHandlers } from 'dashboard/helper/commandbar/actions';
-
-const SNOOZE_OPTIONS = wootConstants.SNOOZE_OPTIONS;
-
-const createEmitHandler = event => () => emitter.emit(event);
-
-const SNOOZE_CONVERSATION_BULK_ACTIONS = [
-  {
-    id: 'bulk_action_snooze_conversation',
-    title: 'COMMAND_BAR.COMMANDS.SNOOZE_CONVERSATION',
-    section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
-    icon: ICON_SNOOZE_CONVERSATION,
-    children: Object.values(SNOOZE_OPTIONS),
-  },
-  ...createSnoozeHandlers(
-    CMD_BULK_ACTION_SNOOZE_CONVERSATION,
-    'bulk_action_snooze_conversation',
-    'COMMAND_BAR.SECTIONS.BULK_ACTIONS'
-  ),
-];
-
-const RESOLVED_CONVERSATION_BULK_ACTIONS = [
-  {
-    id: 'bulk_action_reopen_conversation',
-    title: 'COMMAND_BAR.COMMANDS.REOPEN_CONVERSATION',
-    section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
-    icon: ICON_REOPEN_CONVERSATION,
-    handler: createEmitHandler(CMD_BULK_ACTION_REOPEN_CONVERSATION),
-  },
-];
-
-const OPEN_CONVERSATION_BULK_ACTIONS = [
-  {
-    id: 'bulk_action_resolve_conversation',
-    title: 'COMMAND_BAR.COMMANDS.RESOLVE_CONVERSATION',
-    section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
-    icon: ICON_RESOLVE_CONVERSATION,
-    handler: createEmitHandler(CMD_BULK_ACTION_RESOLVE_CONVERSATION),
-  },
-];
-
-export function useBulkActionsHotKeys() {
-  const { t } = useI18n();
-
-  const selectedConversations = useMapGetter(
-    'bulkActions/getSelectedConversationIds'
-  );
-
-  const prepareActions = actions => {
-    return actions.map(action => ({
-      ...action,
-      title: t(action.title),
-      section: t(action.section),
-    }));
-  };
-
-  const bulkActionsHotKeys = computed(() => {
-    let actions = [];
-    if (selectedConversations.value.length > 0) {
-      actions = [
-        ...SNOOZE_CONVERSATION_BULK_ACTIONS,
-        ...RESOLVED_CONVERSATION_BULK_ACTIONS,
-        ...OPEN_CONVERSATION_BULK_ACTIONS,
-      ];
-    }
-    return prepareActions(actions);
-  });
-
-  return {
-    bulkActionsHotKeys,
-  };
-}
@@ -1,408 +0,0 @@
-import { computed } from 'vue';
-import { useI18n } from 'dashboard/composables/useI18n';
-import { useStore, useMapGetter } from 'dashboard/composables/store';
-import { useRoute } from 'dashboard/composables/route';
-import { emitter } from 'shared/helpers/mitt';
-import { useConversationLabels } from 'dashboard/composables/useConversationLabels';
-import { useAI } from 'dashboard/composables/useAI';
-import { useAgentsList } from 'dashboard/composables/useAgentsList';
-import { CMD_AI_ASSIST } from 'dashboard/helper/commandbar/events';
-import { REPLY_EDITOR_MODES } from 'dashboard/components/widgets/WootWriter/constants';
-
-import wootConstants from 'dashboard/constants/globals';
-
-import {
-  ICON_ADD_LABEL,
-  ICON_ASSIGN_AGENT,
-  ICON_ASSIGN_PRIORITY,
-  ICON_ASSIGN_TEAM,
-  ICON_REMOVE_LABEL,
-  ICON_PRIORITY_URGENT,
-  ICON_PRIORITY_HIGH,
-  ICON_PRIORITY_LOW,
-  ICON_PRIORITY_MEDIUM,
-  ICON_PRIORITY_NONE,
-  ICON_AI_ASSIST,
-  ICON_AI_SUMMARY,
-  ICON_AI_SHORTEN,
-  ICON_AI_EXPAND,
-  ICON_AI_GRAMMAR,
-} from 'dashboard/helper/commandbar/icons';
-
-import {
-  OPEN_CONVERSATION_ACTIONS,
-  SNOOZE_CONVERSATION_ACTIONS,
-  RESOLVED_CONVERSATION_ACTIONS,
-  SEND_TRANSCRIPT_ACTION,
-  UNMUTE_ACTION,
-  MUTE_ACTION,
-} from 'dashboard/helper/commandbar/actions';
-import {
-  isAConversationRoute,
-  isAInboxViewRoute,
-} from 'dashboard/helper/routeHelpers';
-
-const prepareActions = (actions, t) => {
-  return actions.map(action => ({
-    ...action,
-    title: t(action.title),
-    section: t(action.section),
-  }));
-};
-
-const createPriorityOptions = (t, currentPriority) => {
-  return [
-    {
-      label: t('CONVERSATION.PRIORITY.OPTIONS.NONE'),
-      key: null,
-      icon: ICON_PRIORITY_NONE,
-    },
-    {
-      label: t('CONVERSATION.PRIORITY.OPTIONS.URGENT'),
-      key: 'urgent',
-      icon: ICON_PRIORITY_URGENT,
-    },
-    {
-      label: t('CONVERSATION.PRIORITY.OPTIONS.HIGH'),
-      key: 'high',
-      icon: ICON_PRIORITY_HIGH,
-    },
-    {
-      label: t('CONVERSATION.PRIORITY.OPTIONS.MEDIUM'),
-      key: 'medium',
-      icon: ICON_PRIORITY_MEDIUM,
-    },
-    {
-      label: t('CONVERSATION.PRIORITY.OPTIONS.LOW'),
-      key: 'low',
-      icon: ICON_PRIORITY_LOW,
-    },
-  ].filter(item => item.key !== currentPriority);
-};
-
-const createNonDraftMessageAIAssistActions = (t, replyMode) => {
-  if (replyMode === REPLY_EDITOR_MODES.REPLY) {
-    return [
-      {
-        label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.REPLY_SUGGESTION'),
-        key: 'reply_suggestion',
-        icon: ICON_AI_ASSIST,
-      },
-    ];
-  }
-  return [
-    {
-      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.SUMMARIZE'),
-      key: 'summarize',
-      icon: ICON_AI_SUMMARY,
-    },
-  ];
-};
-
-const createDraftMessageAIAssistActions = t => {
-  return [
-    {
-      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.REPHRASE'),
-      key: 'rephrase',
-      icon: ICON_AI_ASSIST,
-    },
-    {
-      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.FIX_SPELLING_GRAMMAR'),
-      key: 'fix_spelling_grammar',
-      icon: ICON_AI_GRAMMAR,
-    },
-    {
-      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.EXPAND'),
-      key: 'expand',
-      icon: ICON_AI_EXPAND,
-    },
-    {
-      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.SHORTEN'),
-      key: 'shorten',
-      icon: ICON_AI_SHORTEN,
-    },
-    {
-      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.MAKE_FRIENDLY'),
-      key: 'make_friendly',
-      icon: ICON_AI_ASSIST,
-    },
-    {
-      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.MAKE_FORMAL'),
-      key: 'make_formal',
-      icon: ICON_AI_ASSIST,
-    },
-    {
-      label: t('INTEGRATION_SETTINGS.OPEN_AI.OPTIONS.SIMPLIFY'),
-      key: 'simplify',
-      icon: ICON_AI_ASSIST,
-    },
-  ];
-};
-
-export function useConversationHotKeys() {
-  const { t } = useI18n();
-  const store = useStore();
-  const route = useRoute();
-
-  const {
-    activeLabels,
-    inactiveLabels,
-    addLabelToConversation,
-    removeLabelFromConversation,
-  } = useConversationLabels();
-
-  const { isAIIntegrationEnabled } = useAI();
-  const { agentsList } = useAgentsList();
-
-  const currentChat = useMapGetter('getSelectedChat');
-  const replyMode = useMapGetter('draftMessages/getReplyEditorMode');
-  const contextMenuChatId = useMapGetter('getContextMenuChatId');
-  const teams = useMapGetter('teams/getTeams');
-  const getDraftMessage = useMapGetter('draftMessages/get');
-
-  const conversationId = computed(() => currentChat.value?.id);
-  const draftKey = computed(
-    () => `draft-${conversationId.value}-${replyMode.value}`
-  );
-
-  const draftMessage = computed(() => getDraftMessage.value(draftKey.value));
-
-  const hasAnAssignedTeam = computed(() => !!currentChat.value?.meta?.team);
-
-  const teamsList = computed(() => {
-    if (hasAnAssignedTeam.value) {
-      return [{ id: 0, name: t('TEAMS_SETTINGS.LIST.NONE') }, ...teams.value];
-    }
-    return teams.value;
-  });
-
-  const onChangeAssignee = action => {
-    store.dispatch('assignAgent', {
-      conversationId: currentChat.value.id,
-      agentId: action.agentInfo.id,
-    });
-  };
-
-  const onChangePriority = action => {
-    store.dispatch('assignPriority', {
-      conversationId: currentChat.value.id,
-      priority: action.priority.key,
-    });
-  };
-
-  const onChangeTeam = action => {
-    store.dispatch('assignTeam', {
-      conversationId: currentChat.value.id,
-      teamId: action.teamInfo.id,
-    });
-  };
-
-  const statusActions = computed(() => {
-    const isOpen = currentChat.value?.status === wootConstants.STATUS_TYPE.OPEN;
-    const isSnoozed =
-      currentChat.value?.status === wootConstants.STATUS_TYPE.SNOOZED;
-    const isResolved =
-      currentChat.value?.status === wootConstants.STATUS_TYPE.RESOLVED;
-
-    let actions = [];
-    if (isOpen) {
-      actions = [...OPEN_CONVERSATION_ACTIONS, ...SNOOZE_CONVERSATION_ACTIONS];
-    } else if (isResolved || isSnoozed) {
-      actions = RESOLVED_CONVERSATION_ACTIONS;
-    }
-    return prepareActions(actions, t);
-  });
-
-  const priorityOptions = computed(() =>
-    createPriorityOptions(t, currentChat.value?.priority)
-  );
-
-  const assignAgentActions = computed(() => {
-    const agentOptions = agentsList.value.map(agent => ({
-      id: `agent-${agent.id}`,
-      title: agent.name,
-      parent: 'assign_an_agent',
-      section: t('COMMAND_BAR.SECTIONS.CHANGE_ASSIGNEE'),
-      agentInfo: agent,
-      icon: ICON_ASSIGN_AGENT,
-      handler: onChangeAssignee,
-    }));
-    return [
-      {
-        id: 'assign_an_agent',
-        title: t('COMMAND_BAR.COMMANDS.ASSIGN_AN_AGENT'),
-        section: t('COMMAND_BAR.SECTIONS.CONVERSATION'),
-        icon: ICON_ASSIGN_AGENT,
-        children: agentOptions.map(option => option.id),
-      },
-      ...agentOptions,
-    ];
-  });
-
-  const assignPriorityActions = computed(() => {
-    const options = priorityOptions.value.map(priority => ({
-      id: `priority-${priority.key}`,
-      title: priority.label,
-      parent: 'assign_priority',
-      section: t('COMMAND_BAR.SECTIONS.CHANGE_PRIORITY'),
-      priority: priority,
-      icon: priority.icon,
-      handler: onChangePriority,
-    }));
-    return [
-      {
-        id: 'assign_priority',
-        title: t('COMMAND_BAR.COMMANDS.ASSIGN_PRIORITY'),
-        section: t('COMMAND_BAR.SECTIONS.CONVERSATION'),
-        icon: ICON_ASSIGN_PRIORITY,
-        children: options.map(option => option.id),
-      },
-      ...options,
-    ];
-  });
-
-  const assignTeamActions = computed(() => {
-    const teamOptions = teamsList.value.map(team => ({
-      id: `team-${team.id}`,
-      title: team.name,
-      parent: 'assign_a_team',
-      section: t('COMMAND_BAR.SECTIONS.CHANGE_TEAM'),
-      teamInfo: team,
-      icon: ICON_ASSIGN_TEAM,
-      handler: onChangeTeam,
-    }));
-    return [
-      {
-        id: 'assign_a_team',
-        title: t('COMMAND_BAR.COMMANDS.ASSIGN_A_TEAM'),
-        section: t('COMMAND_BAR.SECTIONS.CONVERSATION'),
-        icon: ICON_ASSIGN_TEAM,
-        children: teamOptions.map(option => option.id),
-      },
-      ...teamOptions,
-    ];
-  });
-
-  const addLabelActions = computed(() => {
-    const availableLabels = inactiveLabels.value.map(label => ({
-      id: label.title,
-      title: `#${label.title}`,
-      parent: 'add_a_label_to_the_conversation',
-      section: t('COMMAND_BAR.SECTIONS.ADD_LABEL'),
-      icon: ICON_ADD_LABEL,
-      handler: action => addLabelToConversation({ title: action.id }),
-    }));
-    return [
-      ...availableLabels,
-      {
-        id: 'add_a_label_to_the_conversation',
-        title: t('COMMAND_BAR.COMMANDS.ADD_LABELS_TO_CONVERSATION'),
-        section: t('COMMAND_BAR.SECTIONS.CONVERSATION'),
-        icon: ICON_ADD_LABEL,
-        children: inactiveLabels.value.map(label => label.title),
-      },
-    ];
-  });
-
-  const removeLabelActions = computed(() => {
-    const activeLabelsComputed = activeLabels.value.map(label => ({
-      id: label.title,
-      title: `#${label.title}`,
-      parent: 'remove_a_label_to_the_conversation',
-      section: t('COMMAND_BAR.SECTIONS.REMOVE_LABEL'),
-      icon: ICON_REMOVE_LABEL,
-      handler: action => removeLabelFromConversation(action.id),
-    }));
-    return [
-      ...activeLabelsComputed,
-      {
-        id: 'remove_a_label_to_the_conversation',
-        title: t('COMMAND_BAR.COMMANDS.REMOVE_LABEL_FROM_CONVERSATION'),
-        section: t('COMMAND_BAR.SECTIONS.CONVERSATION'),
-        icon: ICON_REMOVE_LABEL,
-        children: activeLabels.value.map(label => label.title),
-      },
-    ];
-  });
-
-  const labelActions = computed(() => {
-    if (activeLabels.value.length) {
-      return [...addLabelActions.value, ...removeLabelActions.value];
-    }
-    return addLabelActions.value;
-  });
-
-  const conversationAdditionalActions = computed(() => {
-    return prepareActions(
-      [
-        currentChat.value.muted ? UNMUTE_ACTION : MUTE_ACTION,
-        SEND_TRANSCRIPT_ACTION,
-      ],
-      t
-    );
-  });
-
-  const AIAssistActions = computed(() => {
-    const aiOptions = draftMessage.value
-      ? createDraftMessageAIAssistActions(t)
-      : createNonDraftMessageAIAssistActions(t, replyMode.value);
-    const options = aiOptions.map(item => ({
-      id: `ai-assist-${item.key}`,
-      title: item.label,
-      parent: 'ai_assist',
-      section: t('COMMAND_BAR.SECTIONS.AI_ASSIST'),
-      priority: item,
-      icon: item.icon,
-      handler: () => emitter.emit(CMD_AI_ASSIST, item.key),
-    }));
-    return [
-      {
-        id: 'ai_assist',
-        title: t('COMMAND_BAR.COMMANDS.AI_ASSIST'),
-        section: t('COMMAND_BAR.SECTIONS.AI_ASSIST'),
-        icon: ICON_AI_ASSIST,
-        children: options.map(option => option.id),
-      },
-      ...options,
-    ];
-  });
-
-  const isConversationOrInboxRoute = computed(() => {
-    return isAConversationRoute(route.name) || isAInboxViewRoute(route.name);
-  });
-
-  const shouldShowSnoozeOption = computed(() => {
-    return (
-      isAConversationRoute(route.name, true, false) && contextMenuChatId.value
-    );
-  });
-
-  const getDefaultConversationHotKeys = computed(() => {
-    const defaultConversationHotKeys = [
-      ...statusActions.value,
-      ...conversationAdditionalActions.value,
-      ...assignAgentActions.value,
-      ...assignTeamActions.value,
-      ...labelActions.value,
-      ...assignPriorityActions.value,
-    ];
-    if (isAIIntegrationEnabled.value) {
-      return [...defaultConversationHotKeys, ...AIAssistActions.value];
-    }
-    return defaultConversationHotKeys;
-  });
-
-  const conversationHotKeys = computed(() => {
-    if (shouldShowSnoozeOption.value) {
-      return prepareActions(SNOOZE_CONVERSATION_ACTIONS, t);
-    }
-    if (isConversationOrInboxRoute.value) {
-      return getDefaultConversationHotKeys.value;
-    }
-    return [];
-  });
-
-  return {
-    conversationHotKeys,
-  };
-}
@@ -1,63 +0,0 @@
-import { allAgentsData } from 'dashboard/helper/specs/fixtures/agentFixtures';
-
-export { allAgentsData };
-export const formattedAgentsData = [
-  {
-    account_id: 0,
-    confirmed: true,
-    email: 'None',
-    id: 0,
-    name: 'None',
-    role: 'agent',
-  },
-  {
-    account_id: 1,
-    availability_status: 'online',
-    available_name: 'Abraham',
-    confirmed: true,
-    email: 'abraham@chatwoot.com',
-    id: 5,
-    name: 'Abraham Keta',
-    role: 'agent',
-  },
-  {
-    account_id: 1,
-    availability_status: 'online',
-    available_name: 'John K',
-    confirmed: true,
-    email: 'john@chatwoot.com',
-    id: 1,
-    name: 'John Kennady',
-    role: 'administrator',
-  },
-  {
-    account_id: 1,
-    availability_status: 'busy',
-    available_name: 'Honey',
-    confirmed: true,
-    email: 'bee@chatwoot.com',
-    id: 4,
-    name: 'Honey Bee',
-    role: 'agent',
-  },
-  {
-    account_id: 1,
-    availability_status: 'busy',
-    available_name: 'Samuel K',
-    confirmed: true,
-    email: 'samuel@chatwoot.com',
-    id: 2,
-    name: 'Samuel Keta',
-    role: 'agent',
-  },
-  {
-    account_id: 1,
-    availability_status: 'offline',
-    available_name: 'James K',
-    confirmed: true,
-    email: 'james@chatwoot.com',
-    id: 3,
-    name: 'James Koti',
-    role: 'agent',
-  },
-];
@@ -1,37 +0,0 @@
-export const summary = {
-  avg_first_response_time: '198.6666666666667',
-  avg_resolution_time: '208.3333333333333',
-  conversations_count: 5000,
-  incoming_messages_count: 5,
-  outgoing_messages_count: 3,
-  previous: {
-    avg_first_response_time: '89.0',
-    avg_resolution_time: '145.0',
-    conversations_count: 4,
-    incoming_messages_count: 5,
-    outgoing_messages_count: 4,
-    resolutions_count: 0,
-  },
-  resolutions_count: 3,
-};
-
-export const botSummary = {
-  bot_resolutions_count: 10,
-  bot_handoffs_count: 20,
-  previous: {
-    bot_resolutions_count: 8,
-    bot_handoffs_count: 5,
-  },
-};
-
-export const report = {
-  data: [
-    { value: '0.00', timestamp: 1647541800, count: 0 },
-    { value: '0.00', timestamp: 1647628200, count: 0 },
-    { value: '0.00', timestamp: 1647714600, count: 0 },
-    { value: '0.00', timestamp: 1647801000, count: 0 },
-    { value: '0.01', timestamp: 1647887400, count: 4 },
-    { value: '0.00', timestamp: 1647973800, count: 0 },
-    { value: '0.00', timestamp: 1648060200, count: 0 },
-  ],
-};
@@ -1,119 +0,0 @@
-import { useAI } from '../useAI';
-import {
-  useStore,
-  useStoreGetters,
-  useMapGetter,
-} from 'dashboard/composables/store';
-import { useAlert, useTrack } from 'dashboard/composables';
-import { useI18n } from '../useI18n';
-import OpenAPI from 'dashboard/api/integrations/openapi';
-
-vi.mock('dashboard/composables/store');
-vi.mock('dashboard/composables');
-vi.mock('../useI18n');
-vi.mock('dashboard/api/integrations/openapi');
-vi.mock('dashboard/helper/AnalyticsHelper/events', () => ({
-  OPEN_AI_EVENTS: {
-    TEST_EVENT: 'open_ai_test_event',
-  },
-}));
-
-describe('useAI', () => {
-  const mockStore = {
-    dispatch: vi.fn(),
-  };
-
-  const mockGetters = {
-    'integrations/getUIFlags': { value: { isFetching: false } },
-    'draftMessages/get': { value: () => 'Draft message' },
-  };
-
-  beforeEach(() => {
-    vi.clearAllMocks();
-    useStore.mockReturnValue(mockStore);
-    useStoreGetters.mockReturnValue(mockGetters);
-    useMapGetter.mockImplementation(getter => {
-      const mockValues = {
-        'integrations/getAppIntegrations': [],
-        getSelectedChat: { id: '123' },
-        'draftMessages/getReplyEditorMode': 'reply',
-      };
-      return { value: mockValues[getter] };
-    });
-    useTrack.mockReturnValue(vi.fn());
-    useI18n.mockReturnValue({ t: vi.fn() });
-    useAlert.mockReturnValue(vi.fn());
-  });
-
-  it('initializes computed properties correctly', async () => {
-    const { uiFlags, appIntegrations, currentChat, replyMode, draftMessage } =
-      useAI();
-
-    expect(uiFlags.value).toEqual({ isFetching: false });
-    expect(appIntegrations.value).toEqual([]);
-    expect(currentChat.value).toEqual({ id: '123' });
-    expect(replyMode.value).toBe('reply');
-    expect(draftMessage.value).toBe('Draft message');
-  });
-
-  it('fetches integrations if required', async () => {
-    const { fetchIntegrationsIfRequired } = useAI();
-    await fetchIntegrationsIfRequired();
-    expect(mockStore.dispatch).toHaveBeenCalledWith('integrations/get');
-  });
-
-  it('does not fetch integrations if already loaded', async () => {
-    useMapGetter.mockImplementation(getter => {
-      const mockValues = {
-        'integrations/getAppIntegrations': [{ id: 'openai' }],
-        getSelectedChat: { id: '123' },
-        'draftMessages/getReplyEditorMode': 'reply',
-      };
-      return { value: mockValues[getter] };
-    });
-
-    const { fetchIntegrationsIfRequired } = useAI();
-    await fetchIntegrationsIfRequired();
-    expect(mockStore.dispatch).not.toHaveBeenCalled();
-  });
-
-  it('records analytics correctly', async () => {
-    const mockTrack = vi.fn();
-    useTrack.mockReturnValue(mockTrack);
-    const { recordAnalytics } = useAI();
-
-    await recordAnalytics('TEST_EVENT', { data: 'test' });
-
-    expect(mockTrack).toHaveBeenCalledWith('open_ai_test_event', {
-      type: 'TEST_EVENT',
-      data: 'test',
-    });
-  });
-
-  it('fetches label suggestions', async () => {
-    OpenAPI.processEvent.mockResolvedValue({
-      data: { message: 'label1, label2' },
-    });
-
-    useMapGetter.mockImplementation(getter => {
-      const mockValues = {
-        'integrations/getAppIntegrations': [
-          { id: 'openai', hooks: [{ id: 'hook1' }] },
-        ],
-        getSelectedChat: { id: '123' },
-      };
-      return { value: mockValues[getter] };
-    });
-
-    const { fetchLabelSuggestions } = useAI();
-    const result = await fetchLabelSuggestions();
-
-    expect(OpenAPI.processEvent).toHaveBeenCalledWith({
-      type: 'label_suggestion',
-      hookId: 'hook1',
-      conversationId: '123',
-    });
-
-    expect(result).toEqual(['label1', 'label2']);
-  });
-});
@@ -1,37 +0,0 @@
-import { ref } from 'vue';
-import { describe, it, expect, vi } from 'vitest';
-import { useAccount } from '../useAccount';
-import { useStoreGetters } from 'dashboard/composables/store';
-
-vi.mock('dashboard/composables/store');
-
-describe('useAccount', () => {
-  beforeEach(() => {
-    useStoreGetters.mockReturnValue({
-      getCurrentAccountId: ref(123),
-    });
-  });
-
-  it('returns accountId as a computed property', () => {
-    const { accountId } = useAccount();
-    expect(accountId.value).toBe(123);
-  });
-
-  it('generates account-scoped URLs correctly', () => {
-    const { accountScopedUrl } = useAccount();
-    const result = accountScopedUrl('settings/inbox/new');
-    expect(result).toBe('/app/accounts/123/settings/inbox/new');
-  });
-
-  it('handles URLs with leading slash', () => {
-    const { accountScopedUrl } = useAccount();
-    const result = accountScopedUrl('users');
-    expect(result).toBe('/app/accounts/123/users');
-  });
-
-  it('handles empty URL', () => {
-    const { accountScopedUrl } = useAccount();
-    const result = accountScopedUrl('');
-    expect(result).toBe('/app/accounts/123/');
-  });
-});
@@ -1,91 +0,0 @@
-import { ref } from 'vue';
-import { describe, it, expect, vi, beforeEach } from 'vitest';
-import { useAgentsList } from '../useAgentsList';
-import { useMapGetter } from 'dashboard/composables/store';
-import { allAgentsData, formattedAgentsData } from './fixtures/agentFixtures';
-import * as agentHelper from 'dashboard/helper/agentHelper';
-
-vi.mock('dashboard/composables/store');
-vi.mock('dashboard/helper/agentHelper');
-
-const mockUseMapGetter = (overrides = {}) => {
-  const defaultGetters = {
-    getCurrentUser: ref(allAgentsData[0]),
-    getSelectedChat: ref({ inbox_id: 1, meta: { assignee: true } }),
-    getCurrentAccountId: ref(1),
-    'inboxAssignableAgents/getAssignableAgents': ref(() => allAgentsData),
-  };
-
-  const mergedGetters = { ...defaultGetters, ...overrides };
-
-  useMapGetter.mockImplementation(getter => mergedGetters[getter]);
-};
-
-describe('useAgentsList', () => {
-  beforeEach(() => {
-    vi.clearAllMocks();
-    agentHelper.getAgentsByUpdatedPresence.mockImplementation(agents => agents);
-    agentHelper.getSortedAgentsByAvailability.mockReturnValue(
-      formattedAgentsData.slice(1)
-    );
-    agentHelper.getCombinedAgents.mockImplementation(
-      (agents, includeNone, isAgentSelected) => {
-        if (includeNone && isAgentSelected) {
-          return [agentHelper.createNoneAgent, ...agents];
-        }
-        return agents;
-      }
-    );
-
-    mockUseMapGetter();
-  });
-
-  it('returns agentsList and assignableAgents', () => {
-    const { agentsList, assignableAgents } = useAgentsList();
-
-    expect(assignableAgents.value).toEqual(allAgentsData);
-    expect(agentsList.value).toEqual([
-      agentHelper.createNoneAgent,
-      ...formattedAgentsData.slice(1),
-    ]);
-  });
-
-  it('includes None agent when includeNoneAgent is true', () => {
-    const { agentsList } = useAgentsList(true);
-
-    expect(agentsList.value[0]).toEqual(agentHelper.createNoneAgent);
-    expect(agentsList.value.length).toBe(formattedAgentsData.length);
-  });
-
-  it('excludes None agent when includeNoneAgent is false', () => {
-    const { agentsList } = useAgentsList(false);
-
-    expect(agentsList.value[0]).not.toEqual(agentHelper.createNoneAgent);
-    expect(agentsList.value.length).toBe(formattedAgentsData.length - 1);
-  });
-
-  it('handles empty assignable agents', () => {
-    mockUseMapGetter({
-      'inboxAssignableAgents/getAssignableAgents': ref(() => []),
-    });
-    agentHelper.getSortedAgentsByAvailability.mockReturnValue([]);
-
-    const { agentsList, assignableAgents } = useAgentsList();
-
-    expect(assignableAgents.value).toEqual([]);
-    expect(agentsList.value).toEqual([agentHelper.createNoneAgent]);
-  });
-
-  it('handles missing inbox_id', () => {
-    mockUseMapGetter({
-      getSelectedChat: ref({ meta: { assignee: true } }),
-      'inboxAssignableAgents/getAssignableAgents': ref(() => []),
-    });
-    agentHelper.getSortedAgentsByAvailability.mockReturnValue([]);
-
-    const { agentsList, assignableAgents } = useAgentsList();
-
-    expect(assignableAgents.value).toEqual([]);
-    expect(agentsList.value).toEqual([agentHelper.createNoneAgent]);
-  });
-});
@@ -1,295 +0,0 @@
-import { useAutomation } from '../useAutomation';
-import { useStoreGetters, useMapGetter } from 'dashboard/composables/store';
-import { useAlert } from 'dashboard/composables';
-import { useI18n } from '../useI18n';
-import * as automationHelper from 'dashboard/helper/automationHelper';
-import {
-  customAttributes,
-  agents,
-  teams,
-  labels,
-  statusFilterOptions,
-  campaigns,
-  contacts,
-  inboxes,
-  languages,
-  countries,
-  slaPolicies,
-} from 'dashboard/helper/specs/fixtures/automationFixtures.js';
-import { MESSAGE_CONDITION_VALUES } from 'dashboard/constants/automation';
-
-vi.mock('dashboard/composables/store');
-vi.mock('dashboard/composables');
-vi.mock('../useI18n');
-vi.mock('dashboard/helper/automationHelper');
-
-describe('useAutomation', () => {
-  beforeEach(() => {
-    useStoreGetters.mockReturnValue({
-      'attributes/getAttributes': { value: customAttributes },
-      'attributes/getAttributesByModel': {
-        value: model => {
-          return model === 'conversation_attribute'
-            ? [{ id: 1, name: 'Conversation Attribute' }]
-            : [{ id: 2, name: 'Contact Attribute' }];
-        },
-      },
-    });
-    useMapGetter.mockImplementation(getter => {
-      const getterMap = {
-        'agents/getAgents': agents,
-        'campaigns/getAllCampaigns': campaigns,
-        'contacts/getContacts': contacts,
-        'inboxes/getInboxes': inboxes,
-        'labels/getLabels': labels,
-        'teams/getTeams': teams,
-        'sla/getSLA': slaPolicies,
-      };
-      return { value: getterMap[getter] };
-    });
-    useI18n.mockReturnValue({ t: key => key });
-    useAlert.mockReturnValue(vi.fn());
-
-    // Mock getConditionOptions for different types
-    automationHelper.getConditionOptions.mockImplementation(options => {
-      const { type } = options;
-      switch (type) {
-        case 'status':
-          return statusFilterOptions;
-        case 'team_id':
-          return teams;
-        case 'assignee_id':
-          return agents;
-        case 'contact':
-          return contacts;
-        case 'inbox_id':
-          return inboxes;
-        case 'campaigns':
-          return campaigns;
-        case 'browser_language':
-          return languages;
-        case 'country_code':
-          return countries;
-        case 'message_type':
-          return MESSAGE_CONDITION_VALUES;
-        default:
-          return [];
-      }
-    });
-
-    // Mock getActionOptions for different types
-    automationHelper.getActionOptions.mockImplementation(options => {
-      const { type } = options;
-      switch (type) {
-        case 'add_label':
-          return labels;
-        case 'assign_team':
-          return teams;
-        case 'assign_agent':
-          return agents;
-        case 'send_email_to_team':
-          return teams;
-        case 'send_message':
-          return [];
-        case 'add_sla':
-          return slaPolicies;
-        default:
-          return [];
-      }
-    });
-  });
-
-  it('initializes computed properties correctly', () => {
-    const {
-      agents: computedAgents,
-      campaigns: computedCampaigns,
-      contacts: computedContacts,
-      inboxes: computedInboxes,
-      labels: computedLabels,
-      teams: computedTeams,
-      slaPolicies: computedSlaPolicies,
-    } = useAutomation();
-
-    expect(computedAgents.value).toEqual(agents);
-    expect(computedCampaigns.value).toEqual(campaigns);
-    expect(computedContacts.value).toEqual(contacts);
-    expect(computedInboxes.value).toEqual(inboxes);
-    expect(computedLabels.value).toEqual(labels);
-    expect(computedTeams.value).toEqual(teams);
-    expect(computedSlaPolicies.value).toEqual(slaPolicies);
-  });
-
-  it('appends new condition and action correctly', () => {
-    const { appendNewCondition, appendNewAction } = useAutomation();
-    const mockAutomation = {
-      event_name: 'message_created',
-      conditions: [],
-      actions: [],
-    };
-
-    automationHelper.getDefaultConditions.mockReturnValue([{}]);
-    automationHelper.getDefaultActions.mockReturnValue([{}]);
-
-    appendNewCondition(mockAutomation);
-    appendNewAction(mockAutomation);
-
-    expect(automationHelper.getDefaultConditions).toHaveBeenCalledWith(
-      'message_created'
-    );
-    expect(automationHelper.getDefaultActions).toHaveBeenCalled();
-    expect(mockAutomation.conditions).toHaveLength(1);
-    expect(mockAutomation.actions).toHaveLength(1);
-  });
-
-  it('removes filter and action correctly', () => {
-    const { removeFilter, removeAction } = useAutomation();
-    const mockAutomation = {
-      conditions: [{ id: 1 }, { id: 2 }],
-      actions: [{ id: 1 }, { id: 2 }],
-    };
-
-    removeFilter(mockAutomation, 0);
-    removeAction(mockAutomation, 0);
-
-    expect(mockAutomation.conditions).toHaveLength(1);
-    expect(mockAutomation.actions).toHaveLength(1);
-    expect(mockAutomation.conditions[0].id).toBe(2);
-    expect(mockAutomation.actions[0].id).toBe(2);
-  });
-
-  it('resets filter and action correctly', () => {
-    const { resetFilter, resetAction } = useAutomation();
-    const mockAutomation = {
-      event_name: 'message_created',
-      conditions: [
-        {
-          attribute_key: 'status',
-          filter_operator: 'equal_to',
-          values: 'open',
-        },
-      ],
-      actions: [{ action_name: 'assign_agent', action_params: [1] }],
-    };
-    const mockAutomationTypes = {
-      message_created: {
-        conditions: [
-          { key: 'status', filterOperators: [{ value: 'not_equal_to' }] },
-        ],
-      },
-    };
-
-    resetFilter(
-      mockAutomation,
-      mockAutomationTypes,
-      0,
-      mockAutomation.conditions[0]
-    );
-    resetAction(mockAutomation, 0);
-
-    expect(mockAutomation.conditions[0].filter_operator).toBe('not_equal_to');
-    expect(mockAutomation.conditions[0].values).toBe('');
-    expect(mockAutomation.actions[0].action_params).toEqual([]);
-  });
-
-  it('formats automation correctly', () => {
-    const { formatAutomation } = useAutomation();
-    const mockAutomation = {
-      conditions: [{ attribute_key: 'status', values: ['open'] }],
-      actions: [{ action_name: 'assign_agent', action_params: [1] }],
-    };
-    const mockAutomationTypes = {};
-    const mockAutomationActionTypes = [
-      { key: 'assign_agent', inputType: 'search_select' },
-    ];
-
-    automationHelper.getConditionOptions.mockReturnValue([
-      { id: 'open', name: 'open' },
-    ]);
-    automationHelper.getActionOptions.mockReturnValue([
-      { id: 1, name: 'Agent 1' },
-    ]);
-
-    const result = formatAutomation(
-      mockAutomation,
-      customAttributes,
-      mockAutomationTypes,
-      mockAutomationActionTypes
-    );
-
-    expect(result.conditions[0].values).toEqual([{ id: 'open', name: 'open' }]);
-    expect(result.actions[0].action_params).toEqual([
-      { id: 1, name: 'Agent 1' },
-    ]);
-  });
-
-  it('manifests custom attributes correctly', () => {
-    const { manifestCustomAttributes } = useAutomation();
-    const mockAutomationTypes = {
-      message_created: { conditions: [] },
-      conversation_created: { conditions: [] },
-      conversation_updated: { conditions: [] },
-      conversation_opened: { conditions: [] },
-    };
-
-    automationHelper.generateCustomAttributeTypes.mockReturnValue([]);
-    automationHelper.generateCustomAttributes.mockReturnValue([]);
-
-    manifestCustomAttributes(mockAutomationTypes);
-
-    expect(automationHelper.generateCustomAttributeTypes).toHaveBeenCalledTimes(
-      2
-    );
-    expect(automationHelper.generateCustomAttributes).toHaveBeenCalledTimes(1);
-    Object.values(mockAutomationTypes).forEach(type => {
-      expect(type.conditions).toHaveLength(0);
-    });
-  });
-
-  it('gets condition dropdown values correctly', () => {
-    const { getConditionDropdownValues } = useAutomation();
-
-    expect(getConditionDropdownValues('status')).toEqual(statusFilterOptions);
-    expect(getConditionDropdownValues('team_id')).toEqual(teams);
-    expect(getConditionDropdownValues('assignee_id')).toEqual(agents);
-    expect(getConditionDropdownValues('contact')).toEqual(contacts);
-    expect(getConditionDropdownValues('inbox_id')).toEqual(inboxes);
-    expect(getConditionDropdownValues('campaigns')).toEqual(campaigns);
-    expect(getConditionDropdownValues('browser_language')).toEqual(languages);
-    expect(getConditionDropdownValues('country_code')).toEqual(countries);
-    expect(getConditionDropdownValues('message_type')).toEqual(
-      MESSAGE_CONDITION_VALUES
-    );
-  });
-
-  it('gets action dropdown values correctly', () => {
-    const { getActionDropdownValues } = useAutomation();
-
-    expect(getActionDropdownValues('add_label')).toEqual(labels);
-    expect(getActionDropdownValues('assign_team')).toEqual(teams);
-    expect(getActionDropdownValues('assign_agent')).toEqual(agents);
-    expect(getActionDropdownValues('send_email_to_team')).toEqual(teams);
-    expect(getActionDropdownValues('send_message')).toEqual([]);
-    expect(getActionDropdownValues('add_sla')).toEqual(slaPolicies);
-  });
-
-  it('handles event change correctly', () => {
-    const { onEventChange } = useAutomation();
-    const mockAutomation = {
-      event_name: 'message_created',
-      conditions: [],
-      actions: [],
-    };
-
-    automationHelper.getDefaultConditions.mockReturnValue([{}]);
-    automationHelper.getDefaultActions.mockReturnValue([{}]);
-
-    onEventChange(mockAutomation);
-
-    expect(automationHelper.getDefaultConditions).toHaveBeenCalledWith(
-      'message_created'
-    );
-    expect(automationHelper.getDefaultActions).toHaveBeenCalled();
-    expect(mockAutomation.conditions).toHaveLength(1);
-    expect(mockAutomation.actions).toHaveLength(1);
-  });
-});
@@ -1,51 +0,0 @@
-import { useConfig } from '../useConfig';
-
-describe('useConfig', () => {
-  const originalChatwootConfig = window.chatwootConfig;
-
-  beforeEach(() => {
-    window.chatwootConfig = {
-      hostURL: 'https://example.com',
-      vapidPublicKey: 'vapid-key',
-      enabledLanguages: ['en', 'fr'],
-      isEnterprise: 'true',
-      enterprisePlanName: 'enterprise',
-    };
-  });
-
-  afterEach(() => {
-    window.chatwootConfig = originalChatwootConfig;
-  });
-
-  it('returns the correct configuration values', () => {
-    const config = useConfig();
-
-    expect(config.hostURL).toBe('https://example.com');
-    expect(config.vapidPublicKey).toBe('vapid-key');
-    expect(config.enabledLanguages).toEqual(['en', 'fr']);
-    expect(config.isEnterprise).toBe(true);
-    expect(config.enterprisePlanName).toBe('enterprise');
-  });
-
-  it('handles missing configuration values', () => {
-    window.chatwootConfig = {};
-    const config = useConfig();
-
-    expect(config.hostURL).toBeUndefined();
-    expect(config.vapidPublicKey).toBeUndefined();
-    expect(config.enabledLanguages).toBeUndefined();
-    expect(config.isEnterprise).toBe(false);
-    expect(config.enterprisePlanName).toBeUndefined();
-  });
-
-  it('handles undefined window.chatwootConfig', () => {
-    window.chatwootConfig = undefined;
-    const config = useConfig();
-
-    expect(config.hostURL).toBeUndefined();
-    expect(config.vapidPublicKey).toBeUndefined();
-    expect(config.enabledLanguages).toBeUndefined();
-    expect(config.isEnterprise).toBe(false);
-    expect(config.enterprisePlanName).toBeUndefined();
-  });
-});
@@ -1,87 +0,0 @@
-import { useConversationLabels } from '../useConversationLabels';
-import { useStore, useStoreGetters } from 'dashboard/composables/store';
-
-vi.mock('dashboard/composables/store');
-
-describe('useConversationLabels', () => {
-  let store;
-  let getters;
-
-  beforeEach(() => {
-    store = {
-      getters: {
-        'conversationLabels/getConversationLabels': vi.fn(),
-      },
-      dispatch: vi.fn(),
-    };
-    getters = {
-      getSelectedChat: { value: { id: 1 } },
-      'labels/getLabels': {
-        value: [
-          { id: 1, title: 'Label 1' },
-          { id: 2, title: 'Label 2' },
-          { id: 3, title: 'Label 3' },
-        ],
-      },
-    };
-
-    useStore.mockReturnValue(store);
-    useStoreGetters.mockReturnValue(getters);
-  });
-
-  it('should return the correct computed properties', () => {
-    store.getters['conversationLabels/getConversationLabels'].mockReturnValue([
-      'Label 1',
-      'Label 2',
-    ]);
-    const { accountLabels, savedLabels, activeLabels, inactiveLabels } =
-      useConversationLabels();
-
-    expect(accountLabels.value).toEqual(getters['labels/getLabels'].value);
-    expect(savedLabels.value).toEqual(['Label 1', 'Label 2']);
-    expect(activeLabels.value).toEqual([
-      { id: 1, title: 'Label 1' },
-      { id: 2, title: 'Label 2' },
-    ]);
-    expect(inactiveLabels.value).toEqual([{ id: 3, title: 'Label 3' }]);
-  });
-
-  it('should update labels correctly', async () => {
-    const { onUpdateLabels } = useConversationLabels();
-    await onUpdateLabels(['Label 1', 'Label 3']);
-
-    expect(store.dispatch).toHaveBeenCalledWith('conversationLabels/update', {
-      conversationId: 1,
-      labels: ['Label 1', 'Label 3'],
-    });
-  });
-
-  it('should add a label to the conversation', () => {
-    store.getters['conversationLabels/getConversationLabels'].mockReturnValue([
-      'Label 1',
-    ]);
-    const { addLabelToConversation } = useConversationLabels();
-
-    addLabelToConversation({ title: 'Label 2' });
-
-    expect(store.dispatch).toHaveBeenCalledWith('conversationLabels/update', {
-      conversationId: 1,
-      labels: ['Label 1', 'Label 2'],
-    });
-  });
-
-  it('should remove a label from the conversation', () => {
-    store.getters['conversationLabels/getConversationLabels'].mockReturnValue([
-      'Label 1',
-      'Label 2',
-    ]);
-    const { removeLabelFromConversation } = useConversationLabels();
-
-    removeLabelFromConversation('Label 2');
-
-    expect(store.dispatch).toHaveBeenCalledWith('conversationLabels/update', {
-      conversationId: 1,
-      labels: ['Label 1'],
-    });
-  });
-});
@@ -1,56 +0,0 @@
-import { useIntegrationHook } from '../useIntegrationHook';
-import { useMapGetter } from 'dashboard/composables/store';
-import { nextTick } from 'vue';
-
-vi.mock('dashboard/composables/store');
-
-describe('useIntegrationHook', () => {
-  let integrationGetter;
-
-  beforeEach(() => {
-    integrationGetter = vi.fn();
-    useMapGetter.mockReturnValue({ value: integrationGetter });
-  });
-
-  it('should return the correct computed properties', async () => {
-    const mockIntegration = {
-      id: 1,
-      hook_type: 'inbox',
-      hooks: ['hook1', 'hook2'],
-      allow_multiple_hooks: true,
-    };
-    integrationGetter.mockReturnValue(mockIntegration);
-
-    const hook = useIntegrationHook(1);
-
-    await nextTick();
-
-    expect(hook.integration.value).toEqual(mockIntegration);
-    expect(hook.integrationType.value).toBe('multiple');
-    expect(hook.isIntegrationMultiple.value).toBe(true);
-    expect(hook.isIntegrationSingle.value).toBe(false);
-    expect(hook.isHookTypeInbox.value).toBe(true);
-    expect(hook.hasConnectedHooks.value).toBe(true);
-  });
-
-  it('should handle single integration type correctly', async () => {
-    const mockIntegration = {
-      id: 2,
-      hook_type: 'channel',
-      hooks: [],
-      allow_multiple_hooks: false,
-    };
-    integrationGetter.mockReturnValue(mockIntegration);
-
-    const hook = useIntegrationHook(2);
-
-    await nextTick();
-
-    expect(hook.integration.value).toEqual(mockIntegration);
-    expect(hook.integrationType.value).toBe('single');
-    expect(hook.isIntegrationMultiple.value).toBe(false);
-    expect(hook.isIntegrationSingle.value).toBe(true);
-    expect(hook.isHookTypeInbox.value).toBe(false);
-    expect(hook.hasConnectedHooks.value).toBe(false);
-  });
-});
@@ -1,3 +1,4 @@
+import { unref } from 'vue';
 import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';

 describe('useKeyboardEvents', () => {
@@ -10,13 +11,15 @@ describe('useKeyboardEvents', () => {
  });

  it('should set up listeners on mount and remove them on unmount', async () => {
+    const el = document.createElement('div');
+    const elRef = unref({ value: el });
    const events = {
      'ALT+KeyL': () => {},
    };

    const mountedMock = vi.fn();
    const unmountedMock = vi.fn();
-    useKeyboardEvents(events);
+    useKeyboardEvents(events, elRef);
    mountedMock();
    unmountedMock();

@@ -9,6 +9,7 @@ vi.mock('../useKeyboardEvents', () => ({
 }));

 describe('useKeyboardNavigableList', () => {
+  let elementRef;
  let items;
  let onSelect;
  let adjustScroll;
@@ -17,6 +18,7 @@ describe('useKeyboardNavigableList', () => {
  const createMockEvent = () => ({ preventDefault: vi.fn() });

  beforeEach(() => {
+    elementRef = ref(null);
    items = ref(['item1', 'item2', 'item3']);
    onSelect = vi.fn();
    adjustScroll = vi.fn();
@@ -26,6 +28,7 @@ describe('useKeyboardNavigableList', () => {

  it('should return moveSelectionUp and moveSelectionDown functions', () => {
    const result = useKeyboardNavigableList({
+      elementRef,
      items,
      onSelect,
      adjustScroll,
@@ -40,6 +43,7 @@ describe('useKeyboardNavigableList', () => {

  it('should move selection up correctly', () => {
    const { moveSelectionUp } = useKeyboardNavigableList({
+      elementRef,
      items,
      onSelect,
      adjustScroll,
@@ -61,6 +65,7 @@ describe('useKeyboardNavigableList', () => {

  it('should move selection down correctly', () => {
    const { moveSelectionDown } = useKeyboardNavigableList({
+      elementRef,
      items,
      onSelect,
      adjustScroll,
@@ -82,6 +87,7 @@ describe('useKeyboardNavigableList', () => {

  it('should call adjustScroll after moving selection', () => {
    const { moveSelectionUp, moveSelectionDown } = useKeyboardNavigableList({
+      elementRef,
      items,
      onSelect,
      adjustScroll,
@@ -97,6 +103,7 @@ describe('useKeyboardNavigableList', () => {

  it('should include Enter key handler when onSelect is provided', () => {
    useKeyboardNavigableList({
+      elementRef,
      items,
      onSelect,
      adjustScroll,
@@ -111,6 +118,7 @@ describe('useKeyboardNavigableList', () => {

  it('should not include Enter key handler when onSelect is not provided', () => {
    useKeyboardNavigableList({
+      elementRef,
      items,
      adjustScroll,
      selectedIndex,
@@ -123,6 +131,7 @@ describe('useKeyboardNavigableList', () => {

  it('should not trigger onSelect when items are empty', () => {
    const { moveSelectionUp, moveSelectionDown } = useKeyboardNavigableList({
+      elementRef,
      items: ref([]),
      onSelect,
      adjustScroll,
@@ -136,18 +145,23 @@ describe('useKeyboardNavigableList', () => {

  it('should call useKeyboardEvents with correct parameters', () => {
    useKeyboardNavigableList({
+      elementRef,
      items,
      onSelect,
      adjustScroll,
      selectedIndex,
    });

-    expect(useKeyboardEvents).toHaveBeenCalledWith(expect.any(Object));
+    expect(useKeyboardEvents).toHaveBeenCalledWith(
+      expect.any(Object),
+      elementRef
+    );
  });

  // Keyboard event handlers
  it('should handle ArrowUp key', () => {
    useKeyboardNavigableList({
+      elementRef,
      items,
      onSelect,
      adjustScroll,
@@ -164,6 +178,7 @@ describe('useKeyboardNavigableList', () => {

  it('should handle Control+KeyP', () => {
    useKeyboardNavigableList({
+      elementRef,
      items,
      onSelect,
      adjustScroll,
@@ -180,6 +195,7 @@ describe('useKeyboardNavigableList', () => {

  it('should handle ArrowDown key', () => {
    useKeyboardNavigableList({
+      elementRef,
      items,
      onSelect,
      adjustScroll,
@@ -196,6 +212,7 @@ describe('useKeyboardNavigableList', () => {

  it('should handle Control+KeyN', () => {
    useKeyboardNavigableList({
+      elementRef,
      items,
      onSelect,
      adjustScroll,
@@ -212,6 +229,7 @@ describe('useKeyboardNavigableList', () => {

  it('should handle Enter key when onSelect is provided', () => {
    useKeyboardNavigableList({
+      elementRef,
      items,
      onSelect,
      adjustScroll,
@@ -227,6 +245,7 @@ describe('useKeyboardNavigableList', () => {

  it('should not have Enter key handler when onSelect is not provided', () => {
    useKeyboardNavigableList({
+      elementRef,
      items,
      adjustScroll,
      selectedIndex,
@@ -238,6 +257,7 @@ describe('useKeyboardNavigableList', () => {

  it('should set allowOnFocusedInput to true for all key handlers', () => {
    useKeyboardNavigableList({
+      elementRef,
      items,
      onSelect,
      adjustScroll,
@@ -1,7 +1,7 @@
 import { describe, it, expect, vi } from 'vitest';
 import { useMacros } from '../useMacros';
 import { useStoreGetters } from 'dashboard/composables/store';
-import { PRIORITY_CONDITION_VALUES } from 'dashboard/constants/automation';
+import { PRIORITY_CONDITION_VALUES } from 'dashboard/helper/automationHelper.js';

 vi.mock('dashboard/composables/store');
 vi.mock('dashboard/helper/automationHelper.js');
@@ -1,61 +0,0 @@
-import { ref } from 'vue';
-import { useReportMetrics } from '../useReportMetrics';
-import { useMapGetter } from 'dashboard/composables/store';
-import { summary, botSummary } from './fixtures/reportFixtures';
-
-vi.mock('dashboard/composables/store');
-vi.mock('@chatwoot/utils', () => ({
-  formatTime: vi.fn(time => `formatted_${time}`),
-}));
-
-describe('useReportMetrics', () => {
-  beforeEach(() => {
-    vi.clearAllMocks();
-    useMapGetter.mockReturnValue(ref(summary));
-  });
-
-  it('calculates trend correctly', () => {
-    const { calculateTrend } = useReportMetrics();
-
-    expect(calculateTrend('conversations_count')).toBe(124900);
-    expect(calculateTrend('incoming_messages_count')).toBe(0);
-    expect(calculateTrend('avg_first_response_time')).toBe(123);
-  });
-
-  it('returns 0 for trend when previous value is not available', () => {
-    const { calculateTrend } = useReportMetrics();
-
-    expect(calculateTrend('non_existent_key')).toBe(0);
-  });
-
-  it('identifies average metric types correctly', () => {
-    const { isAverageMetricType } = useReportMetrics();
-
-    expect(isAverageMetricType('avg_first_response_time')).toBe(true);
-    expect(isAverageMetricType('avg_resolution_time')).toBe(true);
-    expect(isAverageMetricType('reply_time')).toBe(true);
-    expect(isAverageMetricType('conversations_count')).toBe(false);
-  });
-
-  it('displays metrics correctly for account', () => {
-    const { displayMetric } = useReportMetrics();
-
-    expect(displayMetric('conversations_count')).toBe('5,000');
-    expect(displayMetric('incoming_messages_count')).toBe('5');
-  });
-
-  it('displays the metric for bot', () => {
-    const customKey = 'getBotSummary';
-    useMapGetter.mockReturnValue(ref(botSummary));
-    const { displayMetric } = useReportMetrics(customKey);
-
-    expect(displayMetric('bot_resolutions_count')).toBe('10');
-    expect(displayMetric('bot_handoffs_count')).toBe('20');
-  });
-
-  it('handles non-existent metrics', () => {
-    const { displayMetric } = useReportMetrics();
-
-    expect(displayMetric('non_existent_key')).toBe('0');
-  });
-});
@@ -17,7 +17,7 @@ export const useStoreGetters = () => {
  );
 };

-export const useMapGetter = key => {
+export const mapGetter = key => {
  const store = useStore();
  return computed(() => store.getters[key]);
 };
@@ -1,204 +0,0 @@
-import { computed, onMounted } from 'vue';
-import {
-  useStore,
-  useStoreGetters,
-  useMapGetter,
-} from 'dashboard/composables/store';
-import { useAlert, useTrack } from 'dashboard/composables';
-import { useI18n } from './useI18n';
-import { OPEN_AI_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
-import OpenAPI from 'dashboard/api/integrations/openapi';
-
-/**
- * Cleans and normalizes a list of labels.
- * @param {string} labels - A comma-separated string of labels.
- * @returns {string[]} An array of cleaned and unique labels.
- */
-const cleanLabels = labels => {
-  return labels
-    .toLowerCase() // Set it to lowercase
-    .split(',') // split the string into an array
-    .filter(label => label.trim()) // remove any empty strings
-    .map(label => label.trim()) // trim the words
-    .filter((label, index, self) => self.indexOf(label) === index);
-};
-
-/**
- * A composable function for AI-related operations in the dashboard.
- * @returns {Object} An object containing AI-related methods and computed properties.
- */
-export function useAI() {
-  const store = useStore();
-  const getters = useStoreGetters();
-  const track = useTrack();
-  const { t } = useI18n();
-
-  /**
-   * Computed property for UI flags.
-   * @type {import('vue').ComputedRef<Object>}
-   */
-  const uiFlags = computed(() => getters['integrations/getUIFlags'].value);
-
-  const appIntegrations = useMapGetter('integrations/getAppIntegrations');
-  const currentChat = useMapGetter('getSelectedChat');
-  const replyMode = useMapGetter('draftMessages/getReplyEditorMode');
-
-  /**
-   * Computed property for the AI integration.
-   * @type {import('vue').ComputedRef<Object|undefined>}
-   */
-  const aiIntegration = computed(
-    () =>
-      appIntegrations.value.find(
-        integration => integration.id === 'openai' && !!integration.hooks.length
-      )?.hooks[0]
-  );
-
-  /**
-   * Computed property to check if AI integration is enabled.
-   * @type {import('vue').ComputedRef<boolean>}
-   */
-  const isAIIntegrationEnabled = computed(() => !!aiIntegration.value);
-
-  /**
-   * Computed property to check if label suggestion feature is enabled.
-   * @type {import('vue').ComputedRef<boolean>}
-   */
-  const isLabelSuggestionFeatureEnabled = computed(() => {
-    if (aiIntegration.value) {
-      const { settings = {} } = aiIntegration.value || {};
-      return settings.label_suggestion;
-    }
-    return false;
-  });
-
-  /**
-   * Computed property to check if app integrations are being fetched.
-   * @type {import('vue').ComputedRef<boolean>}
-   */
-  const isFetchingAppIntegrations = computed(() => uiFlags.value.isFetching);
-
-  /**
-   * Computed property for the hook ID.
-   * @type {import('vue').ComputedRef<string|undefined>}
-   */
-  const hookId = computed(() => aiIntegration.value?.id);
-
-  /**
-   * Computed property for the conversation ID.
-   * @type {import('vue').ComputedRef<string|undefined>}
-   */
-  const conversationId = computed(() => currentChat.value?.id);
-
-  /**
-   * Computed property for the draft key.
-   * @type {import('vue').ComputedRef<string>}
-   */
-  const draftKey = computed(
-    () => `draft-${conversationId.value}-${replyMode.value}`
-  );
-
-  /**
-   * Computed property for the draft message.
-   * @type {import('vue').ComputedRef<string>}
-   */
-  const draftMessage = computed(() =>
-    getters['draftMessages/get'].value(draftKey.value)
-  );
-
-  /**
-   * Fetches integrations if they haven't been loaded yet.
-   * @returns {Promise<void>}
-   */
-  const fetchIntegrationsIfRequired = async () => {
-    if (!appIntegrations.value.length) {
-      await store.dispatch('integrations/get');
-    }
-  };
-
-  /**
-   * Records analytics for AI-related events.
-   * @param {string} type - The type of event.
-   * @param {Object} payload - Additional data for the event.
-   * @returns {Promise<void>}
-   */
-  const recordAnalytics = async (type, payload) => {
-    const event = OPEN_AI_EVENTS[type.toUpperCase()];
-    if (event) {
-      track(event, {
-        type,
-        ...payload,
-      });
-    }
-  };
-
-  /**
-   * Fetches label suggestions for the current conversation.
-   * @returns {Promise<string[]>} An array of suggested labels.
-   */
-  const fetchLabelSuggestions = async () => {
-    if (!conversationId.value) return [];
-
-    try {
-      const result = await OpenAPI.processEvent({
-        type: 'label_suggestion',
-        hookId: hookId.value,
-        conversationId: conversationId.value,
-      });
-
-      const {
-        data: { message: labels },
-      } = result;
-
-      return cleanLabels(labels);
-    } catch {
-      return [];
-    }
-  };
-
-  /**
-   * Processes an AI event, such as rephrasing content.
-   * @param {string} [type='rephrase'] - The type of AI event to process.
-   * @returns {Promise<string>} The generated message or an empty string if an error occurs.
-   */
-  const processEvent = async (type = 'rephrase') => {
-    try {
-      const result = await OpenAPI.processEvent({
-        hookId: hookId.value,
-        type,
-        content: draftMessage.value,
-        conversationId: conversationId.value,
-      });
-      const {
-        data: { message: generatedMessage },
-      } = result;
-      return generatedMessage;
-    } catch (error) {
-      const errorData = error.response.data.error;
-      const errorMessage =
-        errorData?.error?.message ||
-        t('INTEGRATION_SETTINGS.OPEN_AI.GENERATE_ERROR');
-      useAlert(errorMessage);
-      return '';
-    }
-  };
-
-  onMounted(() => {
-    fetchIntegrationsIfRequired();
-  });
-
-  return {
-    draftMessage,
-    uiFlags,
-    appIntegrations,
-    currentChat,
-    replyMode,
-    isAIIntegrationEnabled,
-    isLabelSuggestionFeatureEnabled,
-    isFetchingAppIntegrations,
-    fetchIntegrationsIfRequired,
-    recordAnalytics,
-    fetchLabelSuggestions,
-    processEvent,
-  };
-}
@@ -1,30 +0,0 @@
-import { computed } from 'vue';
-import { useStoreGetters } from 'dashboard/composables/store';
-
-/**
- * Composable for account-related operations.
- * @returns {Object} An object containing account-related properties and methods.
- */
-export function useAccount() {
-  const getters = useStoreGetters();
-
-  /**
-   * Computed property for the current account ID.
-   * @type {import('vue').ComputedRef<number>}
-   */
-  const accountId = computed(() => getters.getCurrentAccountId.value);
-
-  /**
-   * Generates an account-scoped URL.
-   * @param {string} url - The URL to be scoped to the account.
-   * @returns {string} The account-scoped URL.
-   */
-  const accountScopedUrl = url => {
-    return `/app/accounts/${accountId.value}/${url}`;
-  };
-
-  return {
-    accountId,
-    accountScopedUrl,
-  };
-}
@@ -1,57 +0,0 @@
-import { computed } from 'vue';
-import { useMapGetter } from 'dashboard/composables/store';
-import {
-  getAgentsByUpdatedPresence,
-  getSortedAgentsByAvailability,
-  getCombinedAgents,
-} from 'dashboard/helper/agentHelper';
-
-/**
- * A composable function that provides a list of agents for assignment.
- *
- * @param {boolean} [includeNoneAgent=true] - Whether to include a 'None' agent option.
- * @returns {Object} An object containing the agents list and assignable agents.
- */
-export function useAgentsList(includeNoneAgent = true) {
-  const currentUser = useMapGetter('getCurrentUser');
-  const currentChat = useMapGetter('getSelectedChat');
-  const currentAccountId = useMapGetter('getCurrentAccountId');
-  const assignable = useMapGetter('inboxAssignableAgents/getAssignableAgents');
-
-  const inboxId = computed(() => currentChat.value?.inbox_id);
-  const isAgentSelected = computed(() => currentChat.value?.meta?.assignee);
-
-  /**
-   * @type {import('vue').ComputedRef<Array>}
-   */
-  const assignableAgents = computed(() => {
-    return inboxId.value ? assignable.value(inboxId.value) : [];
-  });
-
-  /**
-   * @type {import('vue').ComputedRef<Array>}
-   */
-  const agentsList = computed(() => {
-    const agents = assignableAgents.value || [];
-    const agentsByUpdatedPresence = getAgentsByUpdatedPresence(
-      agents,
-      currentUser.value,
-      currentAccountId.value
-    );
-
-    const filteredAgentsByAvailability = getSortedAgentsByAvailability(
-      agentsByUpdatedPresence
-    );
-
-    return getCombinedAgents(
-      filteredAgentsByAvailability,
-      includeNoneAgent,
-      isAgentSelected.value
-    );
-  });
-
-  return {
-    agentsList,
-    assignableAgents,
-  };
-}
@@ -1,349 +0,0 @@
-import { computed } from 'vue';
-import { useStoreGetters, useMapGetter } from 'dashboard/composables/store';
-import { useAlert } from 'dashboard/composables';
-import { useI18n } from './useI18n';
-import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages';
-import countries from 'shared/constants/countries';
-import {
-  generateCustomAttributeTypes,
-  getActionOptions,
-  getConditionOptions,
-  getCustomAttributeInputType,
-  getDefaultConditions,
-  getDefaultActions,
-  filterCustomAttributes,
-  getStandardAttributeInputType,
-  isCustomAttribute,
-  generateCustomAttributes,
-} from 'dashboard/helper/automationHelper';
-
-/**
- * Composable for handling automation-related functionality.
- * @returns {Object} An object containing various automation-related functions and computed properties.
- */
-export function useAutomation() {
-  const getters = useStoreGetters();
-  const { t } = useI18n();
-
-  const agents = useMapGetter('agents/getAgents');
-  const campaigns = useMapGetter('campaigns/getAllCampaigns');
-  const contacts = useMapGetter('contacts/getContacts');
-  const inboxes = useMapGetter('inboxes/getInboxes');
-  const labels = useMapGetter('labels/getLabels');
-  const teams = useMapGetter('teams/getTeams');
-  const slaPolicies = useMapGetter('sla/getSLA');
-
-  const booleanFilterOptions = computed(() => [
-    { id: true, name: t('FILTER.ATTRIBUTE_LABELS.TRUE') },
-    { id: false, name: t('FILTER.ATTRIBUTE_LABELS.FALSE') },
-  ]);
-
-  const statusFilterOptions = computed(() => {
-    const statusFilters = t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS');
-    return [
-      ...Object.keys(statusFilters).map(status => ({
-        id: status,
-        name: statusFilters[status].TEXT,
-      })),
-      { id: 'all', name: t('CHAT_LIST.FILTER_ALL') },
-    ];
-  });
-
-  /**
-   * Handles the event change for an automation.
-   * @param {Object} automation - The automation object to update.
-   */
-  const onEventChange = automation => {
-    automation.conditions = getDefaultConditions(automation.event_name);
-    automation.actions = getDefaultActions();
-  };
-
-  /**
-   * Gets the condition dropdown values for a given type.
-   * @param {string} type - The type of condition.
-   * @returns {Array} An array of condition dropdown values.
-   */
-  const getConditionDropdownValues = type => {
-    return getConditionOptions({
-      agents: agents.value,
-      booleanFilterOptions: booleanFilterOptions.value,
-      campaigns: campaigns.value,
-      contacts: contacts.value,
-      customAttributes: getters['attributes/getAttributes'].value,
-      inboxes: inboxes.value,
-      statusFilterOptions: statusFilterOptions.value,
-      teams: teams.value,
-      languages,
-      countries,
-      type,
-    });
-  };
-
-  /**
-   * Appends a new condition to the automation.
-   * @param {Object} automation - The automation object to update.
-   */
-  const appendNewCondition = automation => {
-    automation.conditions.push(...getDefaultConditions(automation.event_name));
-  };
-
-  /**
-   * Appends a new action to the automation.
-   * @param {Object} automation - The automation object to update.
-   */
-  const appendNewAction = automation => {
-    automation.actions.push(...getDefaultActions());
-  };
-
-  /**
-   * Removes a filter from the automation.
-   * @param {Object} automation - The automation object to update.
-   * @param {number} index - The index of the filter to remove.
-   */
-  const removeFilter = (automation, index) => {
-    if (automation.conditions.length <= 1) {
-      useAlert(t('AUTOMATION.CONDITION.DELETE_MESSAGE'));
-    } else {
-      automation.conditions.splice(index, 1);
-    }
-  };
-
-  /**
-   * Removes an action from the automation.
-   * @param {Object} automation - The automation object to update.
-   * @param {number} index - The index of the action to remove.
-   */
-  const removeAction = (automation, index) => {
-    if (automation.actions.length <= 1) {
-      useAlert(t('AUTOMATION.ACTION.DELETE_MESSAGE'));
-    } else {
-      automation.actions.splice(index, 1);
-    }
-  };
-
-  /**
-   * Resets a filter in the automation.
-   * @param {Object} automation - The automation object to update.
-   * @param {Object} automationTypes - The automation types object.
-   * @param {number} index - The index of the filter to reset.
-   * @param {Object} currentCondition - The current condition object.
-   */
-  const resetFilter = (
-    automation,
-    automationTypes,
-    index,
-    currentCondition
-  ) => {
-    automation.conditions[index].filter_operator = automationTypes[
-      automation.event_name
-    ].conditions.find(
-      condition => condition.key === currentCondition.attribute_key
-    ).filterOperators[0].value;
-    automation.conditions[index].values = '';
-  };
-
-  /**
-   * Resets an action in the automation.
-   * @param {Object} automation - The automation object to update.
-   * @param {number} index - The index of the action to reset.
-   */
-  const resetAction = (automation, index) => {
-    automation.actions[index].action_params = [];
-  };
-
-  /**
-   * This function sets the conditions for automation.
-   * It help to format the conditions for the automation when we open the edit automation modal.
-   * @param {Object} automation - The automation object containing conditions to manifest.
-   * @param {Array} allCustomAttributes - List of all custom attributes.
-   * @param {Object} automationTypes - Object containing automation type definitions.
-   * @returns {Array} An array of manifested conditions.
-   */
-  const manifestConditions = (
-    automation,
-    allCustomAttributes,
-    automationTypes
-  ) => {
-    const customAttributes = filterCustomAttributes(allCustomAttributes);
-    return automation.conditions.map(condition => {
-      const customAttr = isCustomAttribute(
-        customAttributes,
-        condition.attribute_key
-      );
-      let inputType = 'plain_text';
-      if (customAttr) {
-        inputType = getCustomAttributeInputType(customAttr.type);
-      } else {
-        inputType = getStandardAttributeInputType(
-          automationTypes,
-          automation.event_name,
-          condition.attribute_key
-        );
-      }
-      if (inputType === 'plain_text' || inputType === 'date') {
-        return { ...condition, values: condition.values[0] };
-      }
-      if (inputType === 'comma_separated_plain_text') {
-        return { ...condition, values: condition.values.join(',') };
-      }
-      return {
-        ...condition,
-        query_operator: condition.query_operator || 'and',
-        values: [...getConditionDropdownValues(condition.attribute_key)].filter(
-          item => [...condition.values].includes(item.id)
-        ),
-      };
-    });
-  };
-
-  /**
-   * Gets the action dropdown values for a given type.
-   * @param {string} type - The type of action.
-   * @returns {Array} An array of action dropdown values.
-   */
-  const getActionDropdownValues = type => {
-    return getActionOptions({
-      agents: agents.value,
-      labels: labels.value,
-      teams: teams.value,
-      slaPolicies: slaPolicies.value,
-      languages,
-      type,
-    });
-  };
-
-  /**
-   * Generates an array of actions for the automation.
-   * @param {Object} action - The action object.
-   * @param {Array} automationActionTypes - List of available automation action types.
-   * @returns {Array|Object} Generated actions array or object based on input type.
-   */
-  const generateActionsArray = (action, automationActionTypes) => {
-    const params = action.action_params;
-    const inputType = automationActionTypes.find(
-      item => item.key === action.action_name
-    ).inputType;
-    if (inputType === 'multi_select' || inputType === 'search_select') {
-      return [...getActionDropdownValues(action.action_name)].filter(item =>
-        [...params].includes(item.id)
-      );
-    }
-    if (inputType === 'team_message') {
-      return {
-        team_ids: [...getActionDropdownValues(action.action_name)].filter(
-          item => [...params[0].team_ids].includes(item.id)
-        ),
-        message: params[0].message,
-      };
-    }
-    return [...params];
-  };
-
-  /**
-   * This function sets the actions for automation.
-   * It help to format the actions for the automation when we open the edit automation modal.
-   * @param {Object} automation - The automation object containing actions.
-   * @param {Array} automationActionTypes - List of available automation action types.
-   * @returns {Array} An array of manifested actions.
-   */
-  const manifestActions = (automation, automationActionTypes) => {
-    return automation.actions.map(action => ({
-      ...action,
-      action_params: action.action_params.length
-        ? generateActionsArray(action, automationActionTypes)
-        : [],
-    }));
-  };
-
-  /**
-   * Formats the automation object for use when we edit the automation.
-   * It help to format the conditions and actions for the automation when we open the edit automation modal.
-   * @param {Object} automation - The automation object to format.
-   * @param {Array} allCustomAttributes - List of all custom attributes.
-   * @param {Object} automationTypes - Object containing automation type definitions.
-   * @param {Array} automationActionTypes - List of available automation action types.
-   * @returns {Object} A new object with formatted automation data, including automation conditions and actions.
-   */
-  const formatAutomation = (
-    automation,
-    allCustomAttributes,
-    automationTypes,
-    automationActionTypes
-  ) => {
-    return {
-      ...automation,
-      conditions: manifestConditions(
-        automation,
-        allCustomAttributes,
-        automationTypes
-      ),
-      actions: manifestActions(automation, automationActionTypes),
-    };
-  };
-
-  /**
-   * This function formats the custom attributes for automation types.
-   * It retrieves custom attributes for conversations and contacts,
-   * generates custom attribute types, and adds them to the relevant automation types.
-   * @param {Object} automationTypes - The automation types object to update with custom attributes.
-   */
-  const manifestCustomAttributes = automationTypes => {
-    const conversationCustomAttributesRaw = getters[
-      'attributes/getAttributesByModel'
-    ].value('conversation_attribute');
-    const contactCustomAttributesRaw =
-      getters['attributes/getAttributesByModel'].value('contact_attribute');
-
-    const conversationCustomAttributeTypes = generateCustomAttributeTypes(
-      conversationCustomAttributesRaw,
-      'conversation_attribute'
-    );
-    const contactCustomAttributeTypes = generateCustomAttributeTypes(
-      contactCustomAttributesRaw,
-      'contact_attribute'
-    );
-
-    const manifestedCustomAttributes = generateCustomAttributes(
-      conversationCustomAttributeTypes,
-      contactCustomAttributeTypes,
-      t('AUTOMATION.CONDITION.CONVERSATION_CUSTOM_ATTR_LABEL'),
-      t('AUTOMATION.CONDITION.CONTACT_CUSTOM_ATTR_LABEL')
-    );
-
-    automationTypes.message_created.conditions.push(
-      ...manifestedCustomAttributes
-    );
-    automationTypes.conversation_created.conditions.push(
-      ...manifestedCustomAttributes
-    );
-    automationTypes.conversation_updated.conditions.push(
-      ...manifestedCustomAttributes
-    );
-    automationTypes.conversation_opened.conditions.push(
-      ...manifestedCustomAttributes
-    );
-  };
-
-  return {
-    agents,
-    campaigns,
-    contacts,
-    inboxes,
-    labels,
-    teams,
-    slaPolicies,
-    booleanFilterOptions,
-    statusFilterOptions,
-    onEventChange,
-    getConditionDropdownValues,
-    appendNewCondition,
-    appendNewAction,
-    removeFilter,
-    removeAction,
-    resetFilter,
-    resetAction,
-    formatAutomation,
-    getActionDropdownValues,
-    manifestCustomAttributes,
-  };
-}
@@ -1,46 +0,0 @@
-/**
- * A function that provides access to various configuration values.
- * @returns {Object} An object containing configuration values.
- */
-export function useConfig() {
-  const config = window.chatwootConfig || {};
-
-  /**
-   * The host URL of the Chatwoot instance.
-   * @type {string|undefined}
-   */
-  const hostURL = config.hostURL;
-
-  /**
-   * The VAPID public key for web push notifications.
-   * @type {string|undefined}
-   */
-  const vapidPublicKey = config.vapidPublicKey;
-
-  /**
-   * An array of enabled languages in the Chatwoot instance.
-   * @type {string[]|undefined}
-   */
-  const enabledLanguages = config.enabledLanguages;
-
-  /**
-   * Indicates whether the current instance is an enterprise version.
-   * @type {boolean}
-   */
-  const isEnterprise = config.isEnterprise === 'true';
-
-  /**
-   * The name of the enterprise plan, if applicable.
-   * Returns "community" or "enterprise"
-   * @type {string|undefined}
-   */
-  const enterprisePlanName = config.enterprisePlanName;
-
-  return {
-    hostURL,
-    vapidPublicKey,
-    enabledLanguages,
-    isEnterprise,
-    enterprisePlanName,
-  };
-}
@@ -1,101 +0,0 @@
-import { computed } from 'vue';
-import { useStore, useStoreGetters } from 'dashboard/composables/store';
-
-/**
- * Composable for managing conversation labels
- * @returns {Object} An object containing methods and computed properties for conversation labels
- */
-export function useConversationLabels() {
-  const store = useStore();
-  const getters = useStoreGetters();
-
-  /**
-   * The currently selected chat
-   * @type {import('vue').ComputedRef<Object>}
-   */
-  const currentChat = computed(() => getters.getSelectedChat.value);
-
-  /**
-   * The ID of the current conversation
-   * @type {import('vue').ComputedRef<number|null>}
-   */
-  const conversationId = computed(() => currentChat.value?.id);
-
-  /**
-   * All labels available for the account
-   * @type {import('vue').ComputedRef<Array>}
-   */
-  const accountLabels = computed(() => getters['labels/getLabels'].value);
-
-  /**
-   * Labels currently saved to the conversation
-   * @type {import('vue').ComputedRef<Array>}
-   */
-  const savedLabels = computed(() => {
-    return store.getters['conversationLabels/getConversationLabels'](
-      conversationId.value
-    );
-  });
-
-  /**
-   * Labels currently active on the conversation
-   * @type {import('vue').ComputedRef<Array>}
-   */
-  const activeLabels = computed(() =>
-    accountLabels.value.filter(({ title }) => savedLabels.value.includes(title))
-  );
-
-  /**
-   * Labels available but not active on the conversation
-   * @type {import('vue').ComputedRef<Array>}
-   */
-  const inactiveLabels = computed(() =>
-    accountLabels.value.filter(
-      ({ title }) => !savedLabels.value.includes(title)
-    )
-  );
-
-  /**
-   * Updates the labels for the current conversation
-   * @param {string[]} selectedLabels - Array of label titles to be set for the conversation
-   * @returns {Promise<void>}
-   */
-  const onUpdateLabels = async selectedLabels => {
-    await store.dispatch('conversationLabels/update', {
-      conversationId: conversationId.value,
-      labels: selectedLabels,
-    });
-  };
-
-  /**
-   * Adds a label to the current conversation
-   * @param {Object} value - The label object to be added
-   * @param {string} value.title - The title of the label to be added
-   */
-  const addLabelToConversation = value => {
-    const result = activeLabels.value.map(item => item.title);
-    result.push(value.title);
-    onUpdateLabels(result);
-  };
-
-  /**
-   * Removes a label from the current conversation
-   * @param {string} value - The title of the label to be removed
-   */
-  const removeLabelFromConversation = value => {
-    const result = activeLabels.value
-      .map(label => label.title)
-      .filter(label => label !== value);
-    onUpdateLabels(result);
-  };
-
-  return {
-    accountLabels,
-    savedLabels,
-    activeLabels,
-    inactiveLabels,
-    addLabelToConversation,
-    removeLabelFromConversation,
-    onUpdateLabels,
-  };
-}
@@ -1,68 +0,0 @@
-import { computed } from 'vue';
-import { useMapGetter } from 'dashboard/composables/store';
-
-/**
- * Composable for managing integration hooks
- * @param {string|number} integrationId - The ID of the integration
- * @returns {Object} An object containing computed properties for the integration
- */
-export const useIntegrationHook = integrationId => {
-  const integrationGetter = useMapGetter('integrations/getIntegration');
-
-  /**
-   * The integration object
-   * @type {import('vue').ComputedRef<Object>}
-   */
-  const integration = computed(() => {
-    return integrationGetter.value(integrationId);
-  });
-
-  /**
-   * Whether the integration hook type is 'inbox'
-   * @type {import('vue').ComputedRef<boolean>}
-   */
-  const isHookTypeInbox = computed(() => {
-    return integration.value.hook_type === 'inbox';
-  });
-
-  /**
-   * Whether the integration has any connected hooks
-   * @type {import('vue').ComputedRef<boolean>}
-   */
-  const hasConnectedHooks = computed(() => {
-    return !!integration.value.hooks.length;
-  });
-
-  /**
-   * The type of integration: 'multiple' or 'single'
-   * @type {import('vue').ComputedRef<string>}
-   */
-  const integrationType = computed(() => {
-    return integration.value.allow_multiple_hooks ? 'multiple' : 'single';
-  });
-
-  /**
-   * Whether the integration allows multiple hooks
-   * @type {import('vue').ComputedRef<boolean>}
-   */
-  const isIntegrationMultiple = computed(() => {
-    return integrationType.value === 'multiple';
-  });
-
-  /**
-   * Whether the integration allows only a single hook
-   * @type {import('vue').ComputedRef<boolean>}
-   */
-  const isIntegrationSingle = computed(() => {
-    return integrationType.value === 'single';
-  });
-
-  return {
-    integration,
-    integrationType,
-    isIntegrationMultiple,
-    isIntegrationSingle,
-    isHookTypeInbox,
-    hasConnectedHooks,
-  };
-};
@@ -1,3 +1,4 @@
+import { onMounted, onBeforeUnmount, unref } from 'vue';
 import {
  isActiveElementTypeable,
  isEscape,
@@ -6,7 +7,8 @@ import {
 } from 'shared/helpers/KeyboardHelpers';
 import { useDetectKeyboardLayout } from 'dashboard/composables/useDetectKeyboardLayout';
 import { createKeybindingsHandler } from 'tinykeys';
-import { onUnmounted, onMounted } from 'vue';
+
+const keyboardListenerMap = new WeakMap();

 /**
 * Determines if the keyboard event should be ignored based on the element type and handler settings.
@@ -67,24 +69,49 @@ async function wrapEventsInKeybindingsHandler(events) {
  return wrappedEvents;
 }

+/**
+ * Sets up keyboard event listeners on the specified element.
+ * @param {Element} root - The DOM element to attach listeners to.
+ * @param {Object} events - The events to listen for.
+ */
+const setupListeners = (root, events) => {
+  if (root instanceof Element && events) {
+    const keydownHandler = createKeybindingsHandler(events);
+    document.addEventListener('keydown', keydownHandler);
+    keyboardListenerMap.set(root, keydownHandler);
+  }
+};
+
+/**
+ * Removes keyboard event listeners from the specified element.
+ * @param {Element} root - The DOM element to remove listeners from.
+ */
+const removeListeners = root => {
+  // In the future, let's use the abort controller to remove the listeners
+  // https://caniuse.com/abortcontroller
+  if (root instanceof Element) {
+    const handlerToRemove = keyboardListenerMap.get(root);
+    document.removeEventListener('keydown', handlerToRemove);
+    keyboardListenerMap.delete(root);
+  }
+};
+
 /**
 * Vue composable to handle keyboard events with support for different keyboard layouts.
 * @param {Object} keyboardEvents - The keyboard events to handle.
+ * @param {ref} elRef - A Vue ref to the element to attach the keyboard events to.
 */
-export async function useKeyboardEvents(keyboardEvents) {
-  let abortController = new AbortController();
-
+export function useKeyboardEvents(keyboardEvents, elRef = null) {
  onMounted(async () => {
-    if (!keyboardEvents) return;
-    const wrappedEvents = await wrapEventsInKeybindingsHandler(keyboardEvents);
-    const keydownHandler = createKeybindingsHandler(wrappedEvents);
-
-    document.addEventListener('keydown', keydownHandler, {
-      signal: abortController.signal,
-    });
+    const el = unref(elRef);
+    const getKeyboardEvents = () => keyboardEvents || null;
+    const events = getKeyboardEvents();
+    const wrappedEvents = await wrapEventsInKeybindingsHandler(events);
+    setupListeners(el, wrappedEvents);
  });

-  onUnmounted(() => {
-    abortController.abort();
+  onBeforeUnmount(() => {
+    const el = unref(elRef);
+    removeListeners(el);
  });
 }
@@ -84,6 +84,7 @@ const updateSelectionIndex = (currentIndex, itemsLength, direction) => {
 * }} An object containing functions to move the selection up and down.
 */
 export function useKeyboardNavigableList({
+  elementRef,
  items,
  onSelect,
  adjustScroll,
@@ -108,7 +109,7 @@ export function useKeyboardNavigableList({
    items
  );

-  useKeyboardEvents(keyboardEvents);
+  useKeyboardEvents(keyboardEvents, elementRef);

  return {
    moveSelectionUp,
@@ -1,6 +1,6 @@
 import { computed } from 'vue';
 import { useStoreGetters } from 'dashboard/composables/store';
-import { PRIORITY_CONDITION_VALUES } from 'dashboard/constants/automation';
+import { PRIORITY_CONDITION_VALUES } from 'dashboard/helper/automationHelper.js';

 /**
 * Composable for handling macro-related functionality
@@ -1,57 +0,0 @@
-import { useMapGetter } from 'dashboard/composables/store';
-import { formatTime } from '@chatwoot/utils';
-
-/**
- * A composable function for report metrics calculations and display.
- *
- * @param {string} [accountSummaryKey='getAccountSummary'] - The key for accessing account summary data.
- * @returns {Object} An object containing utility functions for report metrics.
- */
-export function useReportMetrics(accountSummaryKey = 'getAccountSummary') {
-  const accountSummary = useMapGetter(accountSummaryKey);
-
-  /**
-   * Calculates the trend percentage for a given metric.
-   *
-   * @param {string} key - The key of the metric to calculate trend for.
-   * @returns {number} The calculated trend percentage, rounded to the nearest integer.
-   */
-  const calculateTrend = key => {
-    if (!accountSummary.value.previous[key]) return 0;
-    const diff = accountSummary.value[key] - accountSummary.value.previous[key];
-    return Math.round((diff / accountSummary.value.previous[key]) * 100);
-  };
-
-  /**
-   * Checks if a given metric key represents an average metric type.
-   *
-   * @param {string} key - The key of the metric to check.
-   * @returns {boolean} True if the metric is an average type, false otherwise.
-   */
-  const isAverageMetricType = key => {
-    return [
-      'avg_first_response_time',
-      'avg_resolution_time',
-      'reply_time',
-    ].includes(key);
-  };
-
-  /**
-   * Formats and displays a metric value based on its type.
-   *
-   * @param {string} key - The key of the metric to display.
-   * @returns {string} The formatted metric value as a string.
-   */
-  const displayMetric = key => {
-    if (isAverageMetricType(key)) {
-      return formatTime(accountSummary.value[key]);
-    }
-    return Number(accountSummary.value[key] || '').toLocaleString();
-  };
-
-  return {
-    calculateTrend,
-    isAverageMetricType,
-    displayMetric,
-  };
-}
@@ -1,70 +0,0 @@
-export const DEFAULT_MESSAGE_CREATED_CONDITION = [
-  {
-    attribute_key: 'message_type',
-    filter_operator: 'equal_to',
-    values: '',
-    query_operator: 'and',
-    custom_attribute_type: '',
-  },
-];
-
-export const DEFAULT_CONVERSATION_OPENED_CONDITION = [
-  {
-    attribute_key: 'browser_language',
-    filter_operator: 'equal_to',
-    values: '',
-    query_operator: 'and',
-    custom_attribute_type: '',
-  },
-];
-
-export const DEFAULT_OTHER_CONDITION = [
-  {
-    attribute_key: 'status',
-    filter_operator: 'equal_to',
-    values: '',
-    query_operator: 'and',
-    custom_attribute_type: '',
-  },
-];
-
-export const DEFAULT_ACTIONS = [
-  {
-    action_name: 'assign_agent',
-    action_params: [],
-  },
-];
-
-export const MESSAGE_CONDITION_VALUES = [
-  {
-    id: 'incoming',
-    name: 'Incoming Message',
-  },
-  {
-    id: 'outgoing',
-    name: 'Outgoing Message',
-  },
-];
-
-export const PRIORITY_CONDITION_VALUES = [
-  {
-    id: 'nil',
-    name: 'None',
-  },
-  {
-    id: 'low',
-    name: 'Low',
-  },
-  {
-    id: 'medium',
-    name: 'Medium',
-  },
-  {
-    id: 'high',
-    name: 'High',
-  },
-  {
-    id: 'urgent',
-    name: 'Urgent',
-  },
-];
@@ -1,53 +0,0 @@
-export const AVAILABLE_CUSTOM_ROLE_PERMISSIONS = [
-  'conversation_manage',
-  'conversation_unassigned_manage',
-  'conversation_participating_manage',
-  'contact_manage',
-  'report_manage',
-  'knowledge_base_manage',
-];
-
-export const ROLES = ['agent', 'administrator'];
-
-export const CONVERSATION_PERMISSIONS = [
-  'conversation_manage',
-  'conversation_unassigned_manage',
-  'conversation_participating_manage',
-];
-
-export const MANAGE_ALL_CONVERSATION_PERMISSIONS = 'conversation_manage';
-
-export const CONVERSATION_UNASSIGNED_PERMISSIONS =
-  'conversation_unassigned_manage';
-
-export const CONVERSATION_PARTICIPATING_PERMISSIONS =
-  'conversation_participating_manage';
-
-export const CONTACT_PERMISSIONS = 'contact_manage';
-
-export const REPORTS_PERMISSIONS = 'report_manage';
-
-export const PORTAL_PERMISSIONS = 'knowledge_base_manage';
-
-export const ASSIGNEE_TYPE_TAB_PERMISSIONS = {
-  me: {
-    count: 'mineCount',
-    permissions: [...ROLES, ...CONVERSATION_PERMISSIONS],
-  },
-  unassigned: {
-    count: 'unAssignedCount',
-    permissions: [
-      ...ROLES,
-      MANAGE_ALL_CONVERSATION_PERMISSIONS,
-      CONVERSATION_UNASSIGNED_PERMISSIONS,
-    ],
-  },
-  all: {
-    count: 'allCount',
-    permissions: [
-      ...ROLES,
-      MANAGE_ALL_CONVERSATION_PERMISSIONS,
-      CONVERSATION_PARTICIPATING_PERMISSIONS,
-    ],
-  },
-};
@@ -16,6 +16,7 @@ export const FEATURE_FLAGS = {
  TEAM_MANAGEMENT: 'team_management',
  VOICE_RECORDER: 'voice_recorder',
  AUDIT_LOGS: 'audit_logs',
+  INSERT_ARTICLE_IN_REPLY: 'insert_article_in_reply',
  INBOX_VIEW: 'inbox_view',
  SLA: 'sla',
  RESPONSE_BOT: 'response_bot',
@@ -31,5 +32,4 @@ export const FEATURE_FLAGS = {
  IP_LOOKUP: 'ip_lookup',
  LINEAR: 'linear_integration',
  CAPTAIN: 'captain_integration',
-  CUSTOM_ROLES: 'custom_roles',
 };
@@ -5,7 +5,6 @@ export const CONVERSATION_EVENTS = Object.freeze({
  INSERTED_A_CANNED_RESPONSE: 'Inserted a canned response',
  TRANSLATE_A_MESSAGE: 'Translated a message',
  INSERTED_A_VARIABLE: 'Inserted a variable',
-  INSERTED_AN_EMOJI: 'Inserted an emoji',
  USED_MENTIONS: 'Used mentions',
  SEARCH_CONVERSATION: 'Searched conversations',
  APPLY_FILTER: 'Applied filters in the conversation list',
@@ -5,11 +5,6 @@ import {
  getAlertAudio,
  initOnEvents,
 } from 'shared/helpers/AudioNotificationHelper';
-import {
-  ROLES,
-  CONVERSATION_PERMISSIONS,
-} from 'dashboard/constants/permissions.js';
-import { getUserPermissions } from 'dashboard/helper/permissionsHelper.js';

 const NOTIFICATION_TIME = 30000;

@@ -19,13 +14,12 @@ class DashboardAudioNotificationHelper {
    this.audioAlertType = 'none';
    this.playAlertOnlyWhenHidden = true;
    this.alertIfUnreadConversationExist = false;
-    this.currentUser = null;
    this.currentUserId = null;
    this.audioAlertTone = 'ding';
  }

  setInstanceValues = ({
-    currentUser,
+    currentUserId,
    alwaysPlayAudioAlert,
    alertIfUnreadConversationExist,
    audioAlertType,
@@ -34,8 +28,7 @@ class DashboardAudioNotificationHelper {
    this.audioAlertType = audioAlertType;
    this.playAlertOnlyWhenHidden = !alwaysPlayAudioAlert;
    this.alertIfUnreadConversationExist = alertIfUnreadConversationExist;
-    this.currentUser = currentUser;
-    this.currentUserId = currentUser.id;
+    this.currentUserId = currentUserId;
    this.audioAlertTone = audioAlertTone;
    initOnEvents.forEach(e => {
      document.addEventListener(e, this.onAudioListenEvent, false);
@@ -119,20 +112,6 @@ class DashboardAudioNotificationHelper {
    return message?.sender_id === this.currentUserId;
  };

-  isUserHasConversationPermission = () => {
-    const currentAccountId = window.WOOT.$store.getters.getCurrentAccountId;
-    // Get the user permissions for the current account
-    const userPermissions = getUserPermissions(
-      this.currentUser,
-      currentAccountId
-    );
-    // Check if the user has the required permissions
-    const hasRequiredPermission = [...ROLES, ...CONVERSATION_PERMISSIONS].some(
-      permission => userPermissions.includes(permission)
-    );
-    return hasRequiredPermission;
-  };
-
  shouldNotifyOnMessage = message => {
    if (this.audioAlertType === 'mine') {
      return this.isConversationAssignedToCurrentUser(message);
@@ -141,11 +120,6 @@ class DashboardAudioNotificationHelper {
  };

  onNewMessage = message => {
-    // If the user does not have the permission to view the conversation, then dismiss the alert
-    if (!this.isUserHasConversationPermission()) {
-      return;
-    }
-
    // If the message is sent by the current user or the
    // correct notification is not enabled, then dismiss the alert
    if (
@@ -108,12 +108,3 @@ export const hasValidAvatarUrl = avatarUrl => {
    return false;
  }
 };
-
-export const timeStampAppendedURL = dataUrl => {
-  const url = new URL(dataUrl);
-  if (!url.searchParams.has('t')) {
-    url.searchParams.append('t', Date.now());
-  }
-
-  return url.toString();
-};
@@ -1,83 +0,0 @@
-/**
- * Default agent object representing 'None'
- * @type {Object}
- */
-export const createNoneAgent = {
-  confirmed: true,
-  name: 'None',
-  id: 0,
-  role: 'agent',
-  account_id: 0,
-  email: 'None',
-};
-
-/**
- * Filters and sorts agents by availability status
- * @param {Array} agents - List of agents
- * @param {string} availability - Availability status to filter by
- * @returns {Array} Filtered and sorted list of agents
- */
-export const getAgentsByAvailability = (agents, availability) => {
-  return agents
-    .filter(agent => agent.availability_status === availability)
-    .sort((a, b) => a.name.localeCompare(b.name));
-};
-
-/**
- * Sorts agents by availability status: online, busy, then offline
- * @param {Array} agents - List of agents
- * @returns {Array} Sorted list of agents
- */
-export const getSortedAgentsByAvailability = agents => {
-  const onlineAgents = getAgentsByAvailability(agents, 'online');
-  const busyAgents = getAgentsByAvailability(agents, 'busy');
-  const offlineAgents = getAgentsByAvailability(agents, 'offline');
-  const filteredAgents = [...onlineAgents, ...busyAgents, ...offlineAgents];
-  return filteredAgents;
-};
-
-/**
- * Updates the availability status of the current user based on the current account
- * @param {Array} agents - List of agents
- * @param {Object} currentUser - Current user object
- * @param {number} currentAccountId - ID of the current account
- * @returns {Array} Updated list of agents with dynamic presence
- */
-// Here we are updating the availability status of the current user dynamically
-// based on the current account availability status
-export const getAgentsByUpdatedPresence = (
-  agents,
-  currentUser,
-  currentAccountId
-) => {
-  const agentsWithDynamicPresenceUpdate = agents.map(item =>
-    item.id === currentUser.id
-      ? {
-          ...item,
-          availability_status: currentUser.accounts.find(
-            account => account.id === currentAccountId
-          ).availability_status,
-        }
-      : item
-  );
-  return agentsWithDynamicPresenceUpdate;
-};
-
-/**
- * Combines the filtered agents with the 'None' agent option if applicable.
- *
- * @param {Array} filteredAgentsByAvailability - The list of agents sorted by availability.
- * @param {boolean} includeNoneAgent - Whether to include the 'None' agent option.
- * @param {boolean} isAgentSelected - Whether an agent is currently selected.
- * @returns {Array} The combined list of agents, potentially including the 'None' agent.
- */
-export const getCombinedAgents = (
-  filteredAgentsByAvailability,
-  includeNoneAgent,
-  isAgentSelected
-) => {
-  return [
-    ...(includeNoneAgent && isAgentSelected ? [createNoneAgent] : []),
-    ...filteredAgentsByAvailability,
-  ];
-};
--- a/Show More
+++ b/Show More
Author	SHA1	Message	Date
Shivam MishraandGitHub	4caa9b1539	Merge branch 'develop' into fix/conv-order	2024-08-12 10:20:11 +05:30
Shivam Mishra	8ee2419ea5	test: last_activity_at property in conv model	2024-08-12 10:19:36 +05:30
Shivam Mishra	9bcc3c25e3	test: fix specs for conv push data	2024-08-10 15:56:10 +05:30
Shivam MishraandGitHub	106352cdce	Merge branch 'develop' into fix/conv-order	2024-08-10 15:53:20 +05:30
Shivam Mishra	e74a0e5684	feat: add last_activity_at fallack on conv model directly	2024-08-09 15:55:11 +05:30
Shivam Mishra	de6ab10714	fix: last_activity_at is nil when conv is created The payload does not include last_activity_at when the conversation is created. Becuase of this the frontend is not able to sort the conversations when appending this. Another problem is that the last_activity_at is not always present, it is added only when a message is created, and it updates it. So this can be nil when the conversation is created, so we fallback to created_at only at the presentation layer	2024-08-08 15:26:59 +05:30