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Author SHA1 Message Date
Tanmay Deep Sharma d9077c64d3 fix(voice): robust accept-with-fetch + remote-end recording race + single-duration bubble + audio playback signals 2026-05-01 18:29:54 +07:00
Tanmay Deep Sharma 1abb51992b fix(voice): fall back to content_attributes.data for duration when call payload lacks it 2026-05-01 17:50:02 +07:00
Tanmay Deep Sharma 0282156821 fix(audio): allow audio attachments to serve inline so <audio> can play call recordings 2026-05-01 17:47:04 +07:00
Tanmay Deep Sharma 257a9129d7 fix(voice): create missed-call record when terminate webhook arrives before connect 2026-05-01 17:33:05 +07:00
Tanmay Deep Sharma 1ce316efc7 ui(voice): use ButtonV4 for header WhatsApp call button to match action toolbar styling 2026-05-01 17:27:57 +07:00
Tanmay Deep Sharma ba94d8c2b0 fix(transcription): drop Whisper temperature to 0 to suppress hallucinations 2026-05-01 16:31:48 +07:00
Tanmay Deep Sharma 6e11bebeae fix(audio): resolve real duration for MediaRecorder WebM blobs via end-seek trick 2026-05-01 11:16:55 +07:00
Tanmay Deep Sharma 069f25f88a fix(voice): await remote-end upload before store removeCall to prevent sync cleanup race 2026-05-01 11:15:09 +07:00
Tanmay Deep Sharma 63c193358c fix(voice): render audio + transcript + duration on call bubble; upload recording on remote-end too 2026-05-01 11:06:53 +07:00
Tanmay Deep Sharma 7663e2ac30 fix(voice): merge call store entries so cable + message.created races don't drop provider/sdp/caller 2026-05-01 10:54:47 +07:00
Tanmay Deep Sharma 0567655840 fix(voice): outbound STUN, mute toggle, skip voice_call bubble in send pipeline 2026-04-30 20:43:35 +07:00
Tanmay Deep Sharma c25ed094fa fix(voice): pipe Meta's remote audio to a hidden audio element so the agent hears the contact 2026-04-30 20:17:19 +07:00
Tanmay Deep Sharma 112a8f9e9e feat(voice): branch contact-panel call button on inbox provider for WhatsApp 2026-04-30 20:14:21 +07:00
Tanmay Deep Sharma 723d416ce3 fix(voice): bump WhatsApp Cloud Calling endpoints to v22 (OSS phone_id_path is locked at v13) 2026-04-30 19:54:31 +07:00
Tanmay Deep Sharma f3df486ce6 feat(voice): add WhatsApp calling enable toggle to inbox configuration 2026-04-30 19:39:19 +07:00
Tanmay Deep Sharma c7b6a87e77 feat(voice): wire WhatsApp call UI on top of existing Twilio session flow 2026-04-30 19:30:43 +07:00
Tanmay Deep Sharma 19d91e47f1 fix(voice): rescue transport errors during permission_request send 2026-04-30 19:11:14 +07:00
Tanmay Deep Sharma 1c945899c7 fix(whatsapp): restrict voice_enabled? to embedded-signup whatsapp_cloud channels 2026-04-30 19:10:06 +07:00
Tanmay Deep Sharma 2c025755e2 fix(voice): wrap Meta transport errors during accept as CallFailed 2026-04-30 18:52:51 +07:00
Tanmay Deep Sharma 0618e6e229 fix(voice): close lock-window gaps in accept, throttle, and call_attributes_changed? 2026-04-30 18:46:09 +07:00
Tanmay Deep Sharma cbef2d4e66 refactor(voice): memoize provider_service accessor in whatsapp calls controller 2026-04-30 18:26:43 +07:00
Tanmay Deep Sharma cb93aba55c refactor(voice): split call validations into single-purpose before_actions 2026-04-30 18:14:29 +07:00
Tanmay Deep Sharma beef43f2bf refactor(voice): hoist validations to before_action and centralize call-error rendering 2026-04-30 18:04:25 +07:00
Tanmay Deep Sharma cbd3f759b5 fix(voice): order accept guards correctly and validate contact phone upstream 2026-04-30 17:46:24 +07:00
Tanmay Deep Sharma a7fdc45977 fix(voice): bail on Meta failures and restrict initiate to WhatsApp inboxes 2026-04-30 17:26:01 +07:00
Tanmay Deep Sharma 41e3ea0d87 fix(voice): record permission_request wamid for context-based reply matching 2026-04-30 17:11:55 +07:00
Tanmay Deep Sharma fd22017292 Merge feat/whatsapp-call-incoming-pipeline into feature/pla-150 2026-04-30 17:10:45 +07:00
Tanmay Deep Sharma 555894793e fix(voice): match permission reply to originating conversation via context.id 2026-04-30 17:10:34 +07:00
Tanmay Deep Sharma 7c87d3d150 fix(voice): lock call state transitions, branch terminate on connection state, atomic recording upload, rescue CallFailed in initiate 2026-04-30 16:54:47 +07:00
Tanmay Deep Sharma c37d1b1d6b Merge feat/whatsapp-call-incoming-pipeline into feature/pla-150 2026-04-30 16:51:42 +07:00
Tanmay Deep Sharma e5a03d08ea fix(voice): resolve contact via source_id and i18n call message bubble 2026-04-30 16:51:29 +07:00
Tanmay Deep Sharma bc80985f55 refactor(voice): align WhatsappCallsController with Chatwoot jbuilder + concern conventions 2026-04-30 16:38:08 +07:00
Tanmay Deep Sharma 83cd568ca2 feat(voice): add WhatsApp Cloud Calling agent service, controller and routes 2026-04-30 16:24:39 +07:00
Tanmay Deep Sharma f32a7b3f77 refactor(voice): drop redundant CallMessageBuilder.update_status! class delegate 2026-04-30 16:13:53 +07:00
Tanmay Deep Sharma ba0fcbfc7f refactor(voice): tighten WhatsApp call pipeline and broadcast hyphenated terminate status 2026-04-30 16:04:39 +07:00
Tanmay Deep Sharma 546193de2a refactor(voice): tighten predicate and trim STUN comment 2026-04-30 15:35:58 +07:00
Tanmay Deep Sharma 67b522c433 refactor(voice): expose voice_enabled? on Channel::Whatsapp for duck-typed checks 2026-04-30 15:34:08 +07:00
Tanmay Deep Sharma f5eca9d1d0 refactor(voice): inline single-use helpers in WhatsApp call services 2026-04-30 15:28:41 +07:00
Tanmay Deep Sharma 5c4db3a6bc refactor(voice): extract finalize_status! helper to DRY incoming call lifecycle 2026-04-30 15:19:21 +07:00
Tanmay Deep Sharma 792dc359d4 fix(voice): tighten WhatsApp call lifecycle handling and per-call locking 2026-04-30 15:07:51 +07:00
Tanmay Deep Sharma 2b0aaa237f feat(voice): add WhatsApp inbound call webhook pipeline 2026-04-30 14:59:46 +07:00
Tanmay Deep Sharma 48022833ea refactor(voice): address review feedback on WhatsApp Cloud Calling provider methods 2026-04-30 14:43:44 +07:00
Tanmay Deep Sharma e2b3965a08 refactor(voice): raise typed Voice::CallErrors::CallFailed instead of StandardError 2026-04-30 14:43:44 +07:00
Tanmay Deep Sharma 17e25fa3c4 test(voice): cover WhatsApp Cloud Calling provider methods 2026-04-30 14:43:44 +07:00
Tanmay Deep Sharma 37963cc654 fix(voice): coerce non-Hash parsed_response in initiate_call error path 2026-04-30 14:43:44 +07:00
Tanmay Deep Sharma c7f5277277 feat(voice): add WhatsApp Cloud Calling provider methods 2026-04-30 14:43:44 +07:00
Muhsin KelothGitHubMuhsin
 		1124c1b4c2 feat(voice): Wire Twilio voice flow through unified call model (#14091) 
Twilio voice now uses first-class `Call` records as the source of truth
for call state, instead of storing it on
`conversation.additional_attributes` and `conversation.identifier`. Each
call gets its own record, its own `voice_call` bubble matched by
`call_sid`, and its own conference name keyed off `Call.id`. Multiple
calls on the same conversation (for `lock_to_single_conversation`
inboxes) now work correctly, and the conversation card stays in sync
with the real latest message.
Fixes https://linear.app/chatwoot/issue/PLA-121/lock-to-single-thread

---------

Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
 2026-04-30 11:25:39 +04:00
TonyandGitHub cd9c8e3303 fix: skip self-mention notification in private notes (#14318) 
When an agent mentions themselves in a private note, they no longer
receive a redundant notification for their own mention.

Closes: #4096

# Pull Request Template

## Description

Agents who mention themselves in a private note no longer receive a
conversation_mention notification. Previously, the mention service would
generate a notification for every mentioned user without checking
whether the sender and the
mentioned user were the same person.
 2026-04-29 23:27:14 +05:30
LomuzordGitHubSony MathewSony Mathew
 		80fccbc526 fix: render slack emoji shortcodes as unicode characters (#12928) 
This PR fixes an issue where Slack emojis are rendered as text
shortcodes (e.g. 🚀) instead of the actual emoji characters in
Chatwoot messages.

It introduces a new EmojiFormatter class that uses the emoji-data
mapping to convert shortcodes to unicode characters.

---------

Co-authored-by: Sony Mathew <sony@chatwoot.com>
Co-authored-by: Sony Mathew <2040199+sony-mathew@users.noreply.github.com>
 2026-04-29 23:19:52 +05:30
dependabot[bot]GitHubdependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>Sony Mathew
 		bcdb73502e chore(deps): bump addressable from 2.8.7 to 2.9.0 (#14019) 
Bumps [addressable](https://github.com/sporkmonger/addressable) from
2.8.7 to 2.9.0.
<details>
<summary>Changelog</summary>
<p><em>Sourced from <a
href="https://github.com/sporkmonger/addressable/blob/main/CHANGELOG.md">addressable's
changelog</a>.</em></p>
<blockquote>
<h2>Addressable 2.9.0 <!-- raw HTML omitted --></h2>
<ul>
<li>fixes ReDoS vulnerability in Addressable::Template#match (fixes
incomplete
remediation in 2.8.10)</li>
</ul>
<h2>Addressable 2.8.10 <!-- raw HTML omitted --></h2>
<ul>
<li>fixes ReDoS vulnerability in Addressable::Template#match</li>
</ul>
<h2>Addressable 2.8.9 <!-- raw HTML omitted --></h2>
<ul>
<li>Reduce gem size by excluding test files (<a
href="https://redirect.github.com/sporkmonger/addressable/issues/569">#569</a>)</li>
<li>No need for bundler as development dependency (<a
href="https://redirect.github.com/sporkmonger/addressable/issues/571">#571</a>,
<a
href="https://github.com/sporkmonger/addressable/commit/5fc1d93">5fc1d93</a>)</li>
<li>idna/pure: stop building the useless <code>COMPOSITION_TABLE</code>
(removes the <code>Addressable::IDNA::COMPOSITION_TABLE</code> constant)
(<a
href="https://redirect.github.com/sporkmonger/addressable/issues/564">#564</a>)</li>
</ul>
<p><a
href="https://redirect.github.com/sporkmonger/addressable/issues/569">#569</a>:
<a
href="https://redirect.github.com/sporkmonger/addressable/pull/569">sporkmonger/addressable#569</a>
<a
href="https://redirect.github.com/sporkmonger/addressable/issues/571">#571</a>:
<a
href="https://redirect.github.com/sporkmonger/addressable/pull/571">sporkmonger/addressable#571</a>
<a
href="https://redirect.github.com/sporkmonger/addressable/issues/564">#564</a>:
<a
href="https://redirect.github.com/sporkmonger/addressable/pull/564">sporkmonger/addressable#564</a></p>
<h2>Addressable 2.8.8 <!-- raw HTML omitted --></h2>
<ul>
<li>Replace the <code>unicode.data</code> blob by a ruby constant (<a
href="https://redirect.github.com/sporkmonger/addressable/issues/561">#561</a>)</li>
<li>Allow <code>public_suffix</code> 7 (<a
href="https://redirect.github.com/sporkmonger/addressable/issues/558">#558</a>)</li>
</ul>
<p><a
href="https://redirect.github.com/sporkmonger/addressable/issues/561">#561</a>:
<a
href="https://redirect.github.com/sporkmonger/addressable/pull/561">sporkmonger/addressable#561</a>
<a
href="https://redirect.github.com/sporkmonger/addressable/issues/558">#558</a>:
<a
href="https://redirect.github.com/sporkmonger/addressable/pull/558">sporkmonger/addressable#558</a></p>
</blockquote>
</details>
<details>
<summary>Commits</summary>
<ul>
<li><a
href="https://github.com/sporkmonger/addressable/commit/0c3e8589b23d4402903a9b4e1fdeba4e43c52ca4"><code>0c3e858</code></a>
Revving version and changelog</li>
<li><a
href="https://github.com/sporkmonger/addressable/commit/91915c1f7aafa3e2c9f42e2f4e21d948c7a861b8"><code>91915c1</code></a>
Fixing additional vulnerable paths</li>
<li><a
href="https://github.com/sporkmonger/addressable/commit/a091e39ff02fc321b21dea3a0df585bef2ba3744"><code>a091e39</code></a>
Add many more adversarial test cases to ensure we don't have any ReDoS
regres...</li>
<li><a
href="https://github.com/sporkmonger/addressable/commit/463a819665a3b85ce5ce894c90bd7bfa3b9d2e15"><code>463a819</code></a>
Regenerate gemspec on newer rubygems</li>
<li><a
href="https://github.com/sporkmonger/addressable/commit/0afcb0b9672bee301e5e96ed850fec05b2fcabb0"><code>0afcb0b</code></a>
Improve from O(n^2) to O(n)</li>
<li><a
href="https://github.com/sporkmonger/addressable/commit/c87f768f22ab00376ed2f8cb106f59c9d0652d3a"><code>c87f768</code></a>
Fix a ReDoS vulnerability in URI template matching</li>
<li><a
href="https://github.com/sporkmonger/addressable/commit/0d7e9b259fb0940d1a85064b04f678a7984409a5"><code>0d7e9b2</code></a>
Fix links for 2.8.9 in CHANGELOG (<a
href="https://redirect.github.com/sporkmonger/addressable/issues/573">#573</a>)</li>
<li><a
href="https://github.com/sporkmonger/addressable/commit/e2091200b31553f19248eb871f071852409796f8"><code>e209120</code></a>
Update version, gemspec, and CHANGELOG for 2.8.9 (<a
href="https://redirect.github.com/sporkmonger/addressable/issues/572">#572</a>)</li>
<li><a
href="https://github.com/sporkmonger/addressable/commit/387587492b6536748ed12a11c3fdb44a48885f28"><code>3875874</code></a>
Reduce gem size by excluding test files (<a
href="https://redirect.github.com/sporkmonger/addressable/issues/569">#569</a>)</li>
<li><a
href="https://github.com/sporkmonger/addressable/commit/3e57cc6018f94231aabb47fd341acd1b40f1e71a"><code>3e57cc6</code></a>
CI: back to <code>windows-2022</code> for MRI job</li>
<li>Additional commits viewable in <a
href="https://github.com/sporkmonger/addressable/compare/addressable-2.8.7...addressable-2.9.0">compare
view</a></li>
</ul>
</details>
<br />


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Co-authored-by: Sony Mathew <sony@chatwoot.com>
 2026-04-29 22:15:48 +05:30