Commit Graph
5691 Commits
Author SHA1 Message Date
iamsivin d5ba0a946b chore: Update slate button icon color 2026-01-05 11:01:40 +05:30
Sivin VargheseandGitHub 15584c0bb4 Merge branch 'develop' into feat/v5-ui-redesign 2026-01-05 10:30:55 +05:30
PranavandGitHub 79381a4c5f fix: Add code_block method to WhatsApp and Instagram markdown renderers (#13166)
Problem: SystemStackError: stack level too deep occurred when rendering
messages with indented content (4+ spaces) for WhatsApp, Instagram, and
Facebook channels.

Root Cause: CommonMarker::Renderer#code_block contains a self-recursive
placeholder that must be overridden:
```
  def code_block(node)
    code_block(node)  # calls itself infinitely
  end
```

WhatsAppRenderer and InstagramRenderer were missing this override,
causing infinite recursion when markdown with 4-space indentation
(interpreted as code blocks) was rendered.

Fix: Added code_block method to both renderers that outputs the node
content as plain text:
```
  def code_block(node)
    out(node.string_content)
  end
 ```

Fix https://linear.app/chatwoot/issue/CW-6217/systemstackerror-stack-level-too-deep-systemstackerror
2025-12-30 11:25:54 -08:00
d57170712d fix: increase the alfred connection pool size to 10 (#13138)
## Description
Increased the alfred pool size to 10, so that each worker has enough
redis connection thread pool to work

## Type of change

Please delete options that are not relevant.

- [ ] Bug fix (non-breaking change which fixes an issue)


## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

<!-- CURSOR_SUMMARY -->
---

> [!NOTE]
> Introduces configurability for the Redis pool used by `alfred`.
> 
> - `$alfred` `ConnectionPool` size now reads from
`ENV['REDIS_ALFRED_SIZE']` with a default of `5`
> - Adds `REDIS_ALFRED_SIZE=10` to `.env.example`
> 
> <sup>Written by [Cursor
Bugbot](https://cursor.com/dashboard?tab=bugbot) for commit
96cdff8c0ea40f82a57d70be053780e87384ed47. This will update automatically
on new commits. Configure
[here](https://cursor.com/dashboard?tab=bugbot).</sup>
<!-- /CURSOR_SUMMARY -->

---------

Co-authored-by: tanmay <tanmay-chatwoot@tanmays-MacBook-Pro.local>
2025-12-23 13:59:20 +07:00
Sojan Jose e7be8c14bd Merge branch 'release/4.9.1' into develop 2025-12-22 18:56:15 -08:00
Sojan Jose 62376701da Bump version to 4.9.1 2025-12-22 18:55:42 -08:00
Gabriel JablonskiandGitHub d2e6d6aee3 fix: Improve handling of empty custom attributes list in settings (#13127)
## Description

This PR fixes a UX bug in the Custom Attributes settings page where
switching tabs becomes impossible when the currently selected tab has no
attributes.

Closes #13120

### The Problem
When viewing the Custom Attributes settings page, if one tab (e.g.,
Conversation) has no attributes, users could not switch to the other tab
(e.g., Contact) which might have attributes.

### Root Cause
The `SettingsLayout` component receives `no-records-found` prop which,
when true, hides the entire body content including the TabBar. Since the
TabBar was inside the body slot, it would be hidden whenever the current
tab had no attributes, preventing users from switching tabs.

### The Fix
- Removed the `no-records-found` and `no-records-message` props from
`SettingsLayout`
- Moved the empty state message inline within the body, displayed below
the TabBar
- The TabBar is now always visible regardless of whether there are
attributes in the selected tab

### Key Changes
- Modified `Index.vue` to handle empty state inline while keeping TabBar
accessible

## Type of change

- [X] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

1. Navigate to Settings > Custom Attributes
2. Ensure only one tab (e.g., Contact) has custom attributes
3. Switch to the empty tab (e.g., Conversation)
4. Verify the TabBar remains visible and the empty state message is
shown
5. Switch back to the tab with attributes
6. Verify attributes are displayed correctly
7. Repeat with both tabs empty and both tabs with attributes
2025-12-22 15:10:45 -08:00
Sivin VargheseandGitHub d3ed788abb Merge branch 'develop' into feat/v5-ui-redesign 2025-12-22 21:50:09 +05:30
Sivin VargheseandGitHub 53c21e6ad3 fix: Prevent invalid attachments from blocking text paste (#13135) 2025-12-22 21:17:35 +05:30
d408f664cb fix: add linear integration for the startup plan (#13136)
Co-authored-by: tanmay <tanmay-chatwoot@tanmays-MacBook-Pro.local>
2025-12-22 21:14:05 +05:30
iamsivin dcd41cdae0 chore: Feedback fixes 2025-12-22 17:22:42 +05:30
iamsivin 8191d65033 chore: Update messages section 2025-12-22 15:51:46 +05:30
Sivin VargheseandGitHub c54c125f3b Merge branch 'develop' into feat/v5-ui-redesign 2025-12-20 09:04:17 +05:30
Sojan Jose 20d97be4c9 Merge branch 'release/4.9.0' into develop 2025-12-19 19:13:03 -08:00
Sojan Jose 6365a7ea53 Bump version to 4.9.0 2025-12-19 19:12:13 -08:00
PranavandGitHub 2adc040a8f fix: Validate blob before attaching it to a record (#13115)
Previously, attachments relied only on blob_id, which made it possible
to attach blobs across accounts by enumerating IDs. We now require both
blob_id and blob_key, add cross-account validation to prevent blob
reuse, and centralize the logic in a shared BlobOwnershipValidation
concern.

It also fixes a frontend bug where mixed-type action params (number +
string) were incorrectly dropped, causing attachment uploads to fail.
2025-12-19 19:02:21 -08:00
PranavandGitHub 86da3f7c06 fix: Remove account_id from params since it is not used (#13116)
account_id was permitted in strong parameters, allowing authenticated
admins to transfer resources (Portals, Automation Rules, Macros) to
arbitrary accounts.

 Fix: Removed account_id from permitted params in 4 controllers:
  - portals_controller.rb
  - automation_rules_controller.rb
  - macros_controller.rb
  - twilio_channels_controller.rb
2025-12-19 17:07:53 -08:00
c22a31c198 feat: Voice Channel (#11602)
Enables agents to initiate outbound calls and receive incoming calls
directly from the Chatwoot dashboard, with Twilio as the initial
provider.

Fixes:  #11481 

> This is an integration branch to ensure features works well and might
be often broken on down merges, we will be extracting the
functionalities via smaller PRs into develop

- [x] https://github.com/chatwoot/chatwoot/pull/11775
- [x] https://github.com/chatwoot/chatwoot/pull/12218
- [x] https://github.com/chatwoot/chatwoot/pull/12243
- [x] https://github.com/chatwoot/chatwoot/pull/12268
- [x] https://github.com/chatwoot/chatwoot/pull/12361
- [x]  https://github.com/chatwoot/chatwoot/pull/12782
- [x] #13064
- [ ] Ability for agents to join the inbound calls ( included in this PR
)

---------

Co-authored-by: Claude <noreply@anthropic.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-12-19 12:41:33 -08:00
Sivin VargheseandGitHub 3bdfeff5f2 Merge branch 'develop' into feat/v5-ui-redesign 2025-12-19 09:58:52 +05:30
8019e7c636 chore: Update translations (#13105)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-12-18 01:39:35 -08:00
Vishnu NarayananandGitHub 29f670189a fix: skip orphaned inbox members in widget api endpoint (#13054) 2025-12-18 14:22:54 +05:30
Ynon PerekandGitHub 2b5638287c chore: Add Hebrew translation to components.json (#13072)
- Add Hebrew translation to components.json
2025-12-17 18:52:32 -08:00
Sivin VargheseandGitHub e8b57bdeec Merge branch 'develop' into feat/v5-ui-redesign 2025-12-18 07:08:19 +05:30
YuvalandGitHub c117257b42 chore: Updated Hebrew translations (#12883)
Text in hebrew was broken and incomplete - i have completed the
translation and fixed some annoying terms for better understanding and
user experience.
2025-12-17 17:34:42 -08:00
GvidasandGitHub 07b561952b chore: Update Lithuanian translations in lt.json (#12927)
Description

This pull request updates several Lithuanian (lt.json) translations in
the Chatwoot widget.
The previous versions contained grammatical issues, unnatural phrasing,
and direct machine-translated structures.
The updated translations now follow proper Lithuanian grammar, natural
wording, and are consistent with the tone used across the rest of the
UI.

Fixes: No linked issue (translation improvement).
2025-12-17 17:22:25 -08:00
Lavesh PatilandGitHub d747b95f6e fix: Add Contact form buttons cut off on mobile web (fixes #13081) (#13099) 2025-12-18 05:34:35 +05:30
Sojan JoseandGitHub 7314c279ee test(leadsquared): make ApiError specs reload-safe (#13098)
- fix the flaky lead-squared spec
2025-12-17 13:30:34 -08:00
iamsivin 08d3fb5b12 chore: Fix spec 2025-12-17 23:17:53 +05:30
iamsivin 6deceb651c chore: Fix Tiktok icon 2025-12-17 23:14:24 +05:30
Sivin VargheseandGitHub ceb0b773a4 Merge branch 'develop' into feat/v5-ui-redesign 2025-12-17 22:54:42 +05:30
iamsivin 67766faa07 chore: Update typography in sidebar, chatlist, conversation card 2025-12-17 22:43:38 +05:30
ca5e112a8c feat: TikTok channel (#12741)
fixes: #11834

This pull request introduces TikTok channel integration, enabling users
to connect and manage TikTok business accounts similarly to other
supported social channels. The changes span backend API endpoints,
authentication helpers, webhook handling, configuration, and frontend
components to support TikTok as a first-class channel.


**Key Notes**
* This integration is only compatible with TikTok Business Accounts
* Special permissions are required to access the TikTok [Business
Messaging
API](https://business-api.tiktok.com/portal/docs?id=1832183871604753).
* The Business Messaging API is region-restricted and is currently
unavailable to users in the EU.
* Only TEXT, IMAGE, and POST_SHARE messages are currently supported due
to limitations in the TikTok Business Messaging API
* A message will be successfully sent only if it contains text alone or
one image attachment. Messages with multiple attachments or those
combining text and attachments will fail and receive a descriptive error
status.
* Messages sent directly from the TikTok App will be synced into the
system
* Initiating a new conversation from the system is not permitted due to
limitations from the TikTok Business Messaging API.


**Backend: TikTok Channel Integration**

* Added `Api::V1::Accounts::Tiktok::AuthorizationsController` to handle
TikTok OAuth authorization initiation, returning the TikTok
authorization URL.
* Implemented `Tiktok::CallbacksController` to handle TikTok OAuth
callback, process authorization results, create or update channel/inbox,
and handle errors or denied scopes.
* Added `Webhooks::TiktokController` to receive and verify TikTok
webhook events, including signature verification and event dispatching.
* Created `Tiktok::IntegrationHelper` module for JWT-based token
generation and verification for secure TikTok OAuth state management.

**Configuration and Feature Flags**

* Added TikTok app credentials (`TIKTOK_APP_ID`, `TIKTOK_APP_SECRET`) to
allowed configs and app config, and registered TikTok as a feature in
the super admin features YAML.
[[1]](diffhunk://#diff-5e46e1d248631a1147521477d84a54f8ba6846ea21c61eca5f70042d960467f4R43)
[[2]](diffhunk://#diff-8bf37a019cab1dedea458c437bd93e34af1d6e22b1672b1d43ef6eaa4dcb7732R69)
[[3]](diffhunk://#diff-123164bea29f3c096b0d018702b090d5ae670760c729141bd4169a36f5f5c1caR74-R79)

**Frontend: TikTok Channel UI and Messaging Support**

* Added `TiktokChannel` API client for frontend TikTok authorization
requests.
* Updated channel icon mappings and tests to include TikTok
(`Channel::Tiktok`).
[[1]](diffhunk://#diff-b852739ed45def61218d581d0de1ba73f213f55570aa5eec52aaa08f380d0e16R16)
[[2]](diffhunk://#diff-3cd3ae32e94ef85f1f2c4435abf0775cc0614fb37ee25d97945cd51573ef199eR64-R69)
* Enabled TikTok as a supported channel in contact forms, channel
widgets, and feature toggles.
[[1]](diffhunk://#diff-ec59c85e1403aaed1a7de35971fe16b7033d5cd763be590903ebf8f1ca25a010R47)
[[2]](diffhunk://#diff-ec59c85e1403aaed1a7de35971fe16b7033d5cd763be590903ebf8f1ca25a010R69)
[[3]](diffhunk://#diff-725b90ca7e3a6837ec8291e9f57094f6a46b3ee00e598d16564f77f32cf354b0R26-R29)
[[4]](diffhunk://#diff-725b90ca7e3a6837ec8291e9f57094f6a46b3ee00e598d16564f77f32cf354b0R51-R54)
[[5]](diffhunk://#diff-725b90ca7e3a6837ec8291e9f57094f6a46b3ee00e598d16564f77f32cf354b0R68)
* Updated message meta logic to support TikTok-specific message statuses
(sent, delivered, read).
[[1]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696R23)
[[2]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696L63-R65)
[[3]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696L81-R84)
[[4]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696L103-R107)
* Added support for embedded message attachments (e.g., TikTok embeds)
with a new `EmbedBubble` component and updated message rendering logic.
[[1]](diffhunk://#diff-c3d701caf27d9c31e200c6143c11a11b9d8826f78aa2ce5aa107470e6fdb9d7fR31)
[[2]](diffhunk://#diff-047859f9368a46d6d20177df7d6d623768488ecc38a5b1e284f958fad49add68R1-R19)
[[3]](diffhunk://#diff-c3d701caf27d9c31e200c6143c11a11b9d8826f78aa2ce5aa107470e6fdb9d7fR316)
[[4]](diffhunk://#diff-cbc85e7c4c8d56f2a847d0b01cd48ef36e5f87b43023bff0520fdfc707283085R52)
* Adjusted reply policy and UI messaging for TikTok's 48-hour reply
window.
[[1]](diffhunk://#diff-0d691f6a983bd89502f91253ecf22e871314545d1e3d3b106fbfc76bf6d8e1c7R208-R210)
[[2]](diffhunk://#diff-0d691f6a983bd89502f91253ecf22e871314545d1e3d3b106fbfc76bf6d8e1c7R224-R226)

These changes collectively enable end-to-end TikTok channel support,
from configuration and OAuth flow to webhook processing and frontend
message handling.


------------

# TikTok App Setup & Configuration
1. Grant access to the Business Messaging API
([Documentation](https://business-api.tiktok.com/portal/docs?id=1832184145137922))
2. Set the app authorization redirect URL to
`https://FRONTEND_URL/tiktok/callback`
3. Update the installation config with TikTok App ID and Secret
4. Create a Business Messaging Webhook configuration and set the
callback url to `https://FRONTEND_URL/webhooks/tiktok`
([Documentation](https://business-api.tiktok.com/portal/docs?id=1832190670631937))
. You can do this by calling
`Tiktok::AuthClient.update_webhook_callback` from rails console once you
finish Tiktok channel configuration in super admin ( will be automated
in future )
5. Enable TikTok channel feature in an account

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2025-12-17 07:54:50 -08:00
116ed54c7e fix: Prioritize SDK enableFileUpload flag when explicitly set (#13091)
### Problem
Currently, the attachment button visibility in the widget uses both the
SDK's `enableFileUpload` flag AND the inbox's attachment settings with
an AND condition. This creates an issue for users who want to control
attachments solely through inbox settings, since the SDK flag defaults
to `true` even when not explicitly provided.

  **Before:**
- SDK not set → `enableFileUpload: true` (default) + inbox setting =
attachment shown only if both true
- SDK set to false → `enableFileUpload: false` + inbox setting =
attachment always hidden
- SDK set to true → `enableFileUpload: true` + inbox setting =
attachment shown only if both true
  
This meant users couldn't rely solely on inbox settings when the SDK
flag wasn't explicitly provided.

  ### Solution

Changed the logic to prioritize explicit SDK configuration when
provided, and fall back to inbox settings when not provided:

  **After:**
  - SDK not set → `enableFileUpload: undefined` → use inbox setting only
- SDK set to false → `enableFileUpload: false` → hide attachment (SDK
controls)
- SDK set to true → `enableFileUpload: true` → show attachment (SDK
controls)

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-12-17 19:03:54 +05:30
cfa0bb953b feat: Custom attribute page redesign (#13087)
Fixes
https://linear.app/chatwoot/issue/CW-6096/custom-attributes-page-redesign
<img width="2390" height="1822"
alt="524664368-b92a6eb7-7f6c-40e6-bf23-6a5310f2d9c5"
src="https://github.com/user-attachments/assets/a29726e7-3d28-4811-8429-6483056d57cb"
/>

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
2025-12-17 14:30:49 +05:30
Sivin VargheseandGitHub 657a89992a Merge branch 'develop' into feat/v5-ui-redesign 2025-12-17 12:18:35 +05:30
PranavandGitHub b6a14bda48 chore: Enable YearInReview for everyone, include analytics (#13090)
Remove the query param condition and enable it for everyone.
2025-12-16 18:20:10 -08:00
iamsivin fe37bbaad7 chore: Minor fix 2025-12-16 20:46:22 +05:30
Sivin VargheseandGitHub fd8919b901 chore: Replace installation name in captain empty state (#13083)
# Pull Request Template

## Description

This PR fixes the installation name in empty states on the Captain
Documents and Captain FAQs pages.

Fixes
https://linear.app/chatwoot/issue/CW-6159/display-brand-name-in-empty-state-messages-on-the-captain-page

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshots
<img width="986" height="700" alt="image"
src="https://github.com/user-attachments/assets/7ba32fbb-ea93-4206-9e8d-ef037a83f72e"
/>
<img width="1062" height="699" alt="image"
src="https://github.com/user-attachments/assets/a70bec15-9bfe-4600-b355-f486f93a6839"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-12-16 15:04:34 +05:30
Sivin VargheseandGitHub 169ef09606 Merge branch 'develop' into feat/v5-ui-redesign 2025-12-16 14:47:46 +05:30
0d490640f2 feat: Conversation workflow backend changes (#13070)
Extracted the backend changes from
https://github.com/chatwoot/chatwoot/pull/13040

- Added the support for saving `conversation_required_attributes` in
account
- Delete `conversation_required_attributes` if custom attribute deleted.

Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
2025-12-16 14:43:15 +05:30
Sivin VargheseandGitHub 02216471c3 feat: Enable attachment paste in new conversation modal (#13082) 2025-12-16 14:35:42 +05:30
Sivin VargheseandGitHub f2ebccb89d feat: Add typography utility classes (#13075) 2025-12-16 12:33:19 +05:30
Sivin VargheseandGitHub 68d8e62a5c fix: Share modal not working in year-in-review (#13079) 2025-12-16 12:32:52 +05:30
Sivin VargheseandGitHub e98257b5a1 Merge branch 'develop' into feat/v5-ui-redesign 2025-12-16 10:06:51 +05:30
PranavandGitHub bb8bafe3dc feat(ce): Add Year in review feature (#13078)
<img width="1502" height="813" alt="Screenshot 2025-12-15 at 5 01 57 PM"
src="https://github.com/user-attachments/assets/ea721f00-403c-4adc-8410-5c0fa4ee4122"
/>
2025-12-15 17:24:45 -08:00
Sojan JoseandGitHub d2ba9a2ad3 feat(enterprise): add voice conference API (#13064)
The backend APIs for the voice call channel 
ref: #11602
2025-12-15 15:11:59 -08:00
Sivin VargheseandGitHub abb2963882 Merge branch 'develop' into feat/v5-ui-redesign 2025-12-15 17:28:39 +05:30
3fce56c98f fix: captain template message conflict (#13048)
Co-authored-by: aakashb95 <aakash@chatwoot.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
2025-12-15 15:47:26 +05:30
Vishnu NarayananandGitHub 26b4a24f11 fix: linear and user association spec (#13056)
- Linear::CallbacksController: Replace broken
`described_class.new`mocking with proper `GlobalConfigService` stubbing
and real JWT token generation. The old pattern doesn't work in request
specs since Rails instantiates controllers internally.
- User associations: Remove `.class_name('Conversation')` assertion that
fails intermittently due to enterprise `prepend_mod_with` timing in
parallel tests. The class_name is already enforced by Rails at runtime -
if wrong, the app would crash immediately. No need to explicitly test
for this

Fixes
https://linear.app/chatwoot/issue/CW-6138/debug-linear-and-user-spec-failures-in-ci
2025-12-12 18:53:26 +05:30
a8ed074bf0 fix: Preserve double newlines in text-based messaging channels (#13055)
## Summary

Fixes the issue where double newlines (paragraph breaks) were collapsing
to single newlines in text-based messaging channels (Telegram, WhatsApp,
Instagram, Facebook, LINE, SMS).

### Root Cause

The `preserve_multiple_newlines` method only preserved 3+ consecutive
newlines using the regex `/\n{3,}/`. When users pressed Enter twice
(creating a paragraph break with 2 newlines), CommonMarker would parse
this as separate paragraphs, which then collapsed to a single newline in
the output.

This caused:
-  Normal Enter: Double newlines collapsed to single newline
-  Shift+Enter: Worked (created hard breaks)

### Fix

Changed the regex from `/\n{3,}/` to `/\n{2,}/` to preserve 2+
consecutive newlines. This prevents CommonMarker from collapsing
paragraph breaks.

Now:
-  Single newline (`\n`) → Single newline (handled by softbreak)
-  Double newline (`\n\n`) → Double newline (preserved with
placeholders)
-  Triple+ newlines → Preserved as before

### Test Coverage

Added comprehensive tests for:
- Single newlines preservation
- Double newlines (paragraph breaks) preservation  
- Multiple consecutive newlines
- Newlines with varying amounts of whitespace between them (1 space, 3
spaces, 5 spaces, tabs)

All 66 tests passing.

### Impact

This fix affects all text-based messaging channels that use the markdown
renderer:
- Telegram
- WhatsApp
- Instagram  
- Facebook
- LINE
- SMS
- Twilio SMS (when configured for WhatsApp)

Fixes
https://linear.app/chatwoot/issue/CW-6135/double-newline-is-breaking

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-12-12 16:35:53 +05:30