Muhsin Keloth
d4d5734a04
SLAMetrics.vue
2024-03-27 22:06:59 +05:30
Muhsin Keloth
5ab9efc464
feat: Add SLA reports page
2024-03-27 11:46:34 +05:30
6d4551bca2
feat: Update the design for SLA policy management pages ( #9136 )
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Co-authored-by: Shivam Mishra <scm.mymail@gmail.com >
Co-authored-by: Pranav <pranav@chatwoot.com >
2024-03-22 14:39:09 -07:00
c51492c674
feat: SLA List Item component ( #9135 )
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- Base settings list and list item components.
- SLA list item component.
Fixes: https://linear.app/chatwoot/issue/CW-3126/create-a-sla-list-item-component-with-the-new-design
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com >
Co-authored-by: Pranav <pranav@chatwoot.com >
2024-03-21 19:30:11 +05:30
44956176a1
feat: Add SLA header component ( #9129 )
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Co-authored-by: Shivam Mishra <scm.mymail@gmail.com >
Co-authored-by: Pranav <pranav@chatwoot.com >
2024-03-20 21:04:44 -07:00
Sojan Jose and GitHub
1303469087
feat: Ability filter blocked contacts ( #9048 )
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- This PR introduces the ability to filter blocked contacts from the contacts filter UI
2024-03-20 18:11:50 +05:30
Vishnu Narayanan and GitHub
29e44ac6d0
feat: add option to delete and disable edits for SLA ( #9108 )
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* feat: add delete button for SLA
* chore: remove edit SLA
* chore: remove update related texts from i18n
2024-03-15 12:21:32 +05:30
89d0b2cb6e
feat: Add the bot performance reports UI ( #9036 )
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Co-authored-by: Pranav <pranav@chatwoot.com >
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
2024-03-14 23:04:14 -07:00
Vishnu Narayanan and GitHub
aaf70cf1cf
feat: add push notification when SLA missed ( #9078 )
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* feat: add push notification when SLA missed
* chore: sent notification only for inbox members
* feat: add conv particpants+admins to SLA notification list
* chore: add spec to ensure notification is created
* chore: refactor to multiple alerts for SLA conditions
* chore: add sla_policy as secondary_actor in notification
2024-03-11 21:49:41 +05:30
0685e04aae
feat: Add inbox view under feature flag on the sidebar ( #9049 )
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Co-authored-by: Pranav <pranav@chatwoot.com >
2024-03-07 18:27:39 -08:00
Chatwoot Bot and GitHub
56bf543f7e
chore: Update translations ( #9052 )
2024-03-06 23:30:32 +05:30
b4d37fa16b
fix: Update help center styles, fix routing issues ( #9061 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
2024-03-04 09:57:14 -08:00
881d4bf644
feat: Add backend APIs for the bot metrics ( #9031 )
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Co-authored-by: Pranav <pranav@chatwoot.com >
2024-03-01 08:20:20 -08:00
Sojan Jose and GitHub
cb8f6f1a39
fix: Update the reply time tooltip to avoid confusion ( #9037 )
2024-02-28 12:22:09 -08:00
9f905ce2e6
feat: Update the input for the SLA threshold selection ( #8974 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
Co-authored-by: iamsivin <iamsivin@gmail.com >
Co-authored-by: Pranav <pranav@chatwoot.com >
2024-02-27 23:00:24 -08:00
Chatwoot Bot and GitHub
a5e9cd94e1
chore: Update translations ( #8983 )
2024-02-21 16:01:14 -08:00
ae4c8d818f
feat: Ability to block contacts permanently ( #8922 )
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Co-authored-by: Pranav <pranav@chatwoot.com >
2024-02-21 14:18:42 -08:00
cc47ccaa2c
feat(ee): Add SLA management UI ( #8777 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
Co-authored-by: Pranav <pranav@chatwoot.com >
2024-02-20 23:03:22 -08:00
5d9fb55370
feat: Export contact improvements ( #8895 )
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This pull request enhances the export contacts feature by adding a confirmation step before exporting. Previously, clicking the export button would trigger the export action without confirmation.
Additionally, it ensures that only the intended recipient receives the export email, addressing the previous behaviour where all administrators received it.
Fixes : #8504
Co-authored-by: Sojan Jose <sojan@pepalo.com >
2024-02-20 17:11:03 +05:30
53927b5a72
chore: Inbox view improvements ( #8866 )
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* chore: Inbox view improvements
* chore: Review fix
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2024-02-07 13:14:58 +05:30
9e0468cd73
feat: Inbox header actions (Snooze/Delete) ( #8858 )
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* feat: Inbox header actions (Snooze/Delete)
* chore: Minor fix
* chore: Fix eslint
* Update inboxHotKeys.js
* feat: custom snooze
* Update actions.spec.js
* chore: Clean up
* chore: add snoozed_until to notification end point
* chore: Minor fix
* chore: Minor style fix
* chore:Clean up
* chore: review fixes
* chore: Minor fix
* chore: Adds alert
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2024-02-06 08:54:15 +05:30
Sivin Varghese and GitHub
45e630fc60
feat: Inbox list display menu ( #8847 )
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* feat: Inbox list display menu
* chore: Fix alignment
2024-02-04 10:23:16 +05:30
0c35a77d4b
feat: Show a confirmation banner if the email is not verified ( #8808 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2024-02-02 12:31:29 -08:00
Sivin Varghese and GitHub
85043e7d88
feat: Inbox page view ( #8841 )
2024-02-02 12:45:07 +05:30
Sivin Varghese and GitHub
74e5e2163a
feat: Inbox options dropdown menu ( #8836 )
2024-02-01 15:17:24 +05:30
9464d4d647
feat: Inbox card context menu component ( #8815 )
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* feat: Inbox item context menu component
* chore: Minor fix
* chore: Minor height fix
* fix: Conflict
* minor fix
* chore: Fix conflicts
* chore: Minor fix
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2024-02-01 14:56:15 +05:30
b7a7e5a0d3
feat: Inbox list API integration ( #8825 )
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* feat: Inbox view
* feat: Bind real values
* chore: code cleanup
* feat: add observer
* fix: Inbox icon
* chore: more code cleanup
* chore: Replace conversation id
* chore: Minor fix
* chore: Hide from side bar
* chore: Fix eslint
* chore: Minor fix
* fix: dark mode color
* chore: Minor fix
* feat: Add description for each notification types
* chore: remove commented code
* Update InboxList.vue
* Update InboxView.vue
* chore: fix specs
* fix: specs
* Update InboxView.vue
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Co-authored-by: iamsivin <iamsivin@gmail.com >
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
2024-02-01 12:10:58 +05:30
Muhsin Keloth and GitHub
f2115b15f7
feat: Add inbox view page ( #8814 )
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* feat: Add inbox view page
* Update accounts.js
* Update index.js
2024-01-30 13:55:20 +05:30
Surabhi Suman and GitHub
4b40c61201
feat: Support Regex validation for custom attributes ( #7856 )
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This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.
Fixes : #6866
2024-01-23 18:01:57 +04:00
Sivin Varghese and GitHub
d0cd1c8887
fix: Help center articles not accessible after authoring agent is deleted ( #8756 )
2024-01-23 14:06:51 +05:30
Sojan Jose and GitHub
381fda270a
chore: Fix typo in Inbox Management copy ( #8750 )
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- Fixes the typo in Inbox Management copy -> vistors to visitors
2024-01-22 13:07:36 +04:00
Chatwoot Bot and GitHub
900c2de89a
chore: Update translations ( #8717 )
2024-01-19 14:32:27 +04:00
e467d15f2c
chore: Update translations ( #8544 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2024-01-16 13:49:38 +04:00
50b2ca014e
feat: UI for unsupported message ( #8660 )
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Display an unsupported message in UI when handling unsupported messages from channels like facebook, Instagram etc.
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
Co-authored-by: Sojan Jose <sojan@pepalo.com >
2024-01-09 21:53:58 -08:00
f48e014694
feat: Updates the design of the network connection warning snack bar ( #8509 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
2023-12-21 14:16:21 -08:00
Nithin David Thomas and GitHub
206433db32
feat: Adds dropdown to switch locales from articles list page ( #8402 )
2023-12-21 13:16:59 -08:00
60a312ace5
feat: Advanced conversation sort options ( #8532 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-12-12 19:59:31 -08:00
Nithin David Thomas and GitHub
0af27a2387
feat: Adds support for logo in portal settings page [CW-2585] ( #8354 )
2023-11-17 19:58:27 -08:00
Gabriel Quina and GitHub
4cb981d81b
fix: Semantics across portuguese translations ( #8291 )
2023-11-08 10:42:57 +05:30
Emanuel and GitHub
b579ff832e
chore: Update the case in the translation files ( #8298 )
2023-11-06 08:01:54 -08:00
Nithin David Thomas and GitHub
39d0748a5b
feat: Lets users insert connected portal article into replies [CW-2282] ( #8117 )
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- Lets users insert connected portal articles into replies
https://linear.app/chatwoot/issue/CW-2282/list-all-the-top-articles-from-the-connected-help-center
https://linear.app/chatwoot/issue/CW-1453/container-view-for-showing-search-input-and-result-items
2023-11-04 02:57:25 -07:00
Chatwoot Bot and GitHub
e8f4ac632f
chore: Update translations ( #8255 )
2023-11-01 15:13:32 -07:00
dd05482cb0
chore: update UI copy ( #8229 )
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Co-authored-by: Hricha Shandily <hrichashandily@gmail.com >
2023-10-27 16:05:42 +05:30
Chatwoot Bot and GitHub
483d55df91
chore: Update translations ( #8161 )
2023-10-25 19:20:30 -07:00
Sivin Varghese and GitHub
35a9acf099
feat: Adds the ability to set an emoji for help center category ( #8111 )
2023-10-20 13:52:30 +05:30
3b0788c3be
chore: Update translations ( #8024 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-10-16 19:55:25 -07:00
7ffa669c5c
feat: Implement message bubble reply to ( #8068 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-10-11 22:04:12 +05:30
cbae95422d
feat: Implement reply to for reply editor ( #8063 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-10-10 19:13:12 +05:30
Shivam Mishra and GitHub
081c845c56
chore: Remove twitter actions ( #8079 )
2023-10-10 16:48:58 +05:30
Sivin Varghese and GitHub
759a66dd21
feat: Add the ability to send attachment in new conversation ( #7913 )
2023-10-10 09:34:36 +05:30
Muhsin Keloth