Commit Graph
3988 Commits
Author SHA1 Message Date
Muhsin Keloth d4d5734a04 SLAMetrics.vue 2024-03-27 22:06:59 +05:30
Muhsin Keloth 5abe802198 feat: Add SLA table 2024-03-27 15:24:39 +05:30
Muhsin Keloth 5ab9efc464 feat: Add SLA reports page 2024-03-27 11:46:34 +05:30
1253264382 fix: Avoid duplicate invitation emails when adding an agent (#9131)
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-26 18:58:45 -07:00
dependabot[bot]GitHubdependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
2ee911e33a chore(deps): bump express from 4.18.2 to 4.19.2 (#9159)
Bumps [express](https://github.com/expressjs/express) from 4.18.2 to 4.19.2.
- [Release notes](https://github.com/expressjs/express/releases)
- [Changelog](https://github.com/expressjs/express/blob/master/History.md)
- [Commits](https://github.com/expressjs/express/compare/4.18.2...4.19.2)

---
updated-dependencies:
- dependency-name: express
  dependency-type: indirect
...

Signed-off-by: dependabot[bot] <support@github.com>
Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
2024-03-26 15:22:06 -07:00
dependabot[bot]GitHubdependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
cdcf02c943 chore(deps): bump follow-redirects from 1.15.3 to 1.15.6 (#9119)
Bumps [follow-redirects](https://github.com/follow-redirects/follow-redirects) from 1.15.3 to 1.15.6.
- [Release notes](https://github.com/follow-redirects/follow-redirects/releases)
- [Commits](https://github.com/follow-redirects/follow-redirects/compare/v1.15.3...v1.15.6)

---
updated-dependencies:
- dependency-name: follow-redirects
  dependency-type: indirect
...

Signed-off-by: dependabot[bot] <support@github.com>
Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
2024-03-26 15:12:39 -07:00
3b7694b163 chore(snyk): Security upgrade markdown-it from 13.0.1 to 13.0.2 (#9153)
fix: package.json & yarn.lock to reduce vulnerabilities

The following vulnerabilities are fixed with an upgrade:
- https://snyk.io/vuln/SNYK-JS-MARKDOWNIT-6483324

Co-authored-by: snyk-bot <snyk-bot@snyk.io>
2024-03-26 15:12:09 -07:00
Shivam MishraandGitHub d1dd319091 feat: API to download breached conversations (#9150)
* feat: add download conversations endpoint

* feat: template for conversation list download

* feat: setup download API and tests

* chore: revert formatting change

* feat: rename download method

* feat: rename template

* feat: include sla_policy table in download query

* refactor: add nil safety to assignee

* chore: Update en.yml

* fix: remove applied_sla relation
2024-03-26 09:22:49 +05:30
Shivam MishraandGitHub 9917cb4273 fix: Convert cached_label_list to text (#9143) 2024-03-25 18:47:08 -07:00
Muhsin KelothandGitHub 48452a42f4 feat: Add SLA metrics API (#9132) 2024-03-25 12:24:43 +05:30
6d4551bca2 feat: Update the design for SLA policy management pages (#9136)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-22 14:39:09 -07:00
e94b276f64 feat: Add help URLs for features in features.yml (#9134)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-21 10:30:46 -07:00
c51492c674 feat: SLA List Item component (#9135)
- Base settings list and list item components.
- SLA list item component.

Fixes: https://linear.app/chatwoot/issue/CW-3126/create-a-sla-list-item-component-with-the-new-design


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-21 19:30:11 +05:30
Ryan KonandGitHub 762a39330a fix: use safe nav when downcasing email in from_email (#9139)
Use safe nav when downcasing email in from_email
2024-03-21 18:44:04 +05:30
44956176a1 feat: Add SLA header component (#9129)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-20 21:04:44 -07:00
Sojan JoseandGitHub 1303469087 feat: Ability filter blocked contacts (#9048)
- This PR introduces the ability to filter blocked contacts from the contacts filter UI
2024-03-20 18:11:50 +05:30
f78f278e2f fix: Update validations for filter service (#8239)
- Refactor filter service for better readability and maintenance
- Add validations for the following:
   - If an invalid attribute is passed, a custom exception InvalidAttribute will be thrown.
   - If an invalid operator is passed, a custom exception InvalidOperator will be thrown.
   - If an invalid value (currently checking only null check), a custom exception InvalidValue will be thrown.

Fixes: https://linear.app/chatwoot/issue/CW-2702/activerecordstatementinvalid-pginvalidtextrepresentation-error-invalid
Fixes: https://linear.app/chatwoot/issue/CW-2703/activerecordstatementinvalid-pginvaliddatetimeformat-error-invalid
Fixes:  https://linear.app/chatwoot/issue/CW-2700/activerecordstatementinvalid-pgsyntaxerror-error-syntax-error-at-or


Co-authored-by: Sojan <sojan@pepalo.com>
2024-03-20 16:29:36 +05:30
Vishnu NarayananandGitHub b017d05ed9 feat: add sla events table (#9126)
* feat: add sla events table

* chore: refactor to EE namespace

* chore: refactor

* chore: fix spec

* chore: add references to account,inbox,sla_policy

* chore: update specs

* chore: update spec to check backfilling id's

* Update spec/enterprise/models/sla_event_spec.rb
2024-03-20 11:59:37 +05:30
bd97226c95 fix: Locale not correct in root url when accessing help center with custom domain (#9110)
- Ensuring that SwitchLocale concern handles the case of custom domain for portals and set locale according to that

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-03-19 18:48:59 +05:30
Sojan a8b930e351 Merge branch 'release/3.7.0' into develop 2024-03-18 17:27:23 +05:30
Sojan e1e8857195 Bump version to 3.7.0 2024-03-18 17:26:09 +05:30
Muhsin KelothandGitHub b5c6d90abd chore: Fix CSATMetrics component snap shot spec (#9122)
chore: Fix snapshot specs
2024-03-18 17:02:23 +05:30
Sojan JoseandGitHub fd832d7593 chore: Add verbose errors for IMAP email channels (#9116) 2024-03-15 20:53:23 -07:00
Vishnu NarayananandGitHub 29e44ac6d0 feat: add option to delete and disable edits for SLA (#9108)
* feat: add delete button for SLA

* chore: remove edit SLA

* chore: remove update related texts from i18n
2024-03-15 12:21:32 +05:30
Sivin VargheseandGitHub 58ee2e125a fix: Update the error response during changing the password from profile settings (#9114) 2024-03-14 23:07:19 -07:00
89d0b2cb6e feat: Add the bot performance reports UI (#9036)
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-03-14 23:04:14 -07:00
476077ab84 fix: Update location component to avoid overflow, handle location title from Telegram payload (#9113)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-14 22:53:43 -07:00
Muhsin KelothandGitHub 586552013e feat: Update the contact_type when creating or updating the contact (#9107)
* feat: Update location and country code when the contact create/update

* feat: Update the location and country_code when creating or updating the contact.

* chore: improve comments

* feat: Update the contact_type when the contact created/updated

* chore: add more specs

* chore: code cleanups

* chore: code cleanups

* Update contact_spec.rb

* Update inbox.rb

* Update sync_attributes_spec.rb

* chore: build fixes

* chore: check visitor type before update

* chore: review fixes
2024-03-15 10:55:40 +05:30
Sojan JoseandGitHub 3dae3ff3ad feat: Conversation update API for sla_policy_id (#8973)
- Add an endpoint for updating conversation attributes (priority / sla_policy_id )
- Swagger spec
- minor chores around the conversation API/spec

Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
2024-03-14 17:22:32 +05:30
29171565ed feat: Add image preview for inline images in vue-letter (#9099)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-13 18:46:35 -07:00
55fcbe2dde feat: Add the ability to zoom on chat images (#9093)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-13 18:04:42 -07:00
Vishnu NarayananandGitHub 7f4b2d66d4 feat: add activity message for SLA (#9100)
* feat: add activity message for SLA

* chore: refactor to reduce method complexity

* chore: refactor

* feat: add spec for SLAactivity message

* chore: move SLA spec to enterprise folder

* chore: move team activity methods to a separate module

* chore: fix typo

* chore: move sla activity message spec to conversation model
2024-03-13 20:05:34 +05:30
Muhsin KelothandGitHub 804a42c271 feat: Update the location and country_code when creating or updating the contact (#9106)
* feat: Update the location and country_code when creating or updating the contact.

* chore: improve comments
2024-03-13 16:40:21 +05:30
Vishnu NarayananandGitHub 561fafa198 feat: Update icons for the SLA feature in dashboard (#9101) 2024-03-12 12:45:46 -07:00
Vishnu NarayananandGitHub aaf70cf1cf feat: add push notification when SLA missed (#9078)
* feat: add push notification when SLA missed

* chore: sent notification only for inbox members

* feat: add conv particpants+admins to SLA notification list

* chore: add spec to ensure notification is created

* chore: refactor to multiple alerts for SLA conditions

* chore: add sla_policy as secondary_actor in notification
2024-03-11 21:49:41 +05:30
0685e04aae feat: Add inbox view under feature flag on the sidebar (#9049)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-07 18:27:39 -08:00
PranavandGitHub b6bf6bd414 docs: Update README.md, remove broken badge (#9080) 2024-03-07 22:27:29 +05:30
Shivam MishraandGitHub 9f70b93ff3 feat: Add information about email in the transcript (#9020) 2024-03-06 22:28:33 -08:00
PranavandGitHub 505ede2761 fix: Change the column identifier from string to text to avoid overflow (#9073)
Fixes: https://linear.app/chatwoot/issue/CW-3118/cannot-subscribe-to-notifications-on-microsoft-edge

Fix the issue with notifications in Microsoft Edge. The Edge push notification payload identifier has more than 255 characters. The API calls were failing due to this. This PR would fix the issue.
2024-03-07 11:13:01 +05:30
Chatwoot BotandGitHub 56bf543f7e chore: Update translations (#9052) 2024-03-06 23:30:32 +05:30
Muhsin KelothandGitHub 216de4d123 fix: Conversation assignment notification title (#9071) 2024-03-06 23:05:13 +05:30
Muhsin KelothandGitHub ef90b7a3d8 feat: Revamp the notification title and content (#8988) 2024-03-06 20:51:56 +05:30
Muhsin KelothandGitHub 58dd2633ba feat: Add contact helper (#8989) 2024-03-06 17:39:39 +05:30
Shivam MishraandGitHub c62c512ec4 fix: inline attachments not handled if tag was missing (#9068) 2024-03-06 17:15:29 +05:30
Matheus RodriguesandGitHub e086cb0d86 docs: added missing type text for messages (#9067)
- It adds the text type of message which is missing on the documentation
2024-03-06 16:30:51 +05:30
b4d37fa16b fix: Update help center styles, fix routing issues (#9061)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-03-04 09:57:14 -08:00
Sivin VargheseandGitHub a9d42e8c7e fix: Update the broken styles in help center insert modal (#9062) 2024-03-04 08:28:47 -08:00
Sojan JoseandGitHub 81060a72a4 feat: Improve reply suggestions using help center articles (#9026) 2024-03-03 20:25:19 -08:00
881d4bf644 feat: Add backend APIs for the bot metrics (#9031)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-01 08:20:20 -08:00
Sivin VargheseandGitHub 9581264286 fix: Broken styles (#9046) 2024-03-01 13:06:33 +05:30