Commit Graph
5598 Commits
Author SHA1 Message Date
Sivin VargheseandGitHub 832d61c004 Merge branch 'develop' into feat/v5-ui-redesign 2025-12-04 10:39:39 +05:30
Muhsin KelothandGitHub 5c3b85334b feat: Add support for shared post and story attachment types in Instagram messages (#12997)
When users share Instagram posts or stories via DM, Instagram sends
webhooks with type `ig_post` and `ig_story` attachments. The system was
failing on these types because they weren't defined in the file_types.
This PR fixes the issue by handling all shared types and rendering them
on the front end.

**Shared post**

<img width="2154" height="1828" alt="CleanShot 2025-12-03 at 16 29
14@2x"
src="https://github.com/user-attachments/assets/7e731171-4904-43a6-abeb-b1db2c262742"
/>

**Shared status**
<img width="1702" height="1676" alt="CleanShot 2025-12-03 at 16 10
25@2x"
src="https://github.com/user-attachments/assets/6a151233-ce47-429d-b7c2-061514b20e05"
/>


Fixes
https://linear.app/chatwoot/issue/CW-5441/argumenterror-ig-story-is-not-a-valid-file-type-argumenterror
2025-12-04 05:20:47 +05:30
Sivin VargheseandGitHub 3308616223 Merge branch 'develop' into feat/v5-ui-redesign 2025-12-03 15:48:19 +05:30
Sivin VargheseandGitHub 8ad1bf3d2b feat: Update conversation messages screen UI (#12975) 2025-12-03 15:48:04 +05:30
Sivin VargheseandGitHub 99f17891d0 feat: Updated conversation list UI (#12971) 2025-12-03 15:46:16 +05:30
Muhsin KelothandGitHub e6a7e836a0 fix: Add support for ig_post attachment type in Instagram messages (#12992)
Fixes
https://linear.app/chatwoot/issue/CW-6055/argumenterror-ig-post-is-not-a-valid-file-type-argumenterror

This PR fixes an issue where Instagram sends webhooks with both "type":
"share" and "type": "ig_post" attachments when users share Instagram
posts in direct messages. The system was failing on the ig_post type
because it wasn't defined, causing ArgumentError exceptions.


https://github.com/user-attachments/assets/577b8ebd-80e3-4c11-95f5-d8a8c3e16534
2025-12-03 10:27:16 +05:30
b269cca0bf feat: Add AI credit topup flow for Stripe (#12988)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-12-02 17:53:44 -08:00
Sivin VargheseandGitHub eccf3dd8f6 Merge branch 'develop' into feat/v5-ui-redesign 2025-12-01 15:02:29 +05:30
Sivin VargheseandGitHub 1df5fd513a fix: Reduce unnecessary label suggestion API calls (#12978) 2025-12-01 13:36:34 +05:30
Sivin VargheseandGitHub 4cf5975ab8 Merge branch 'develop' into feat/v5-ui-redesign 2025-12-01 10:24:41 +05:30
Sivin VargheseandGitHub f6852c33cb feat: Redesign conversation card component UI (#12957) 2025-12-01 10:18:14 +05:30
Muhsin KelothandGitHub 4627aad56d fix: Enable reply editor for API channels with templates (#12973) 2025-12-01 10:13:38 +05:30
Sivin VargheseandGitHub a0edf2e6e3 chore: Update sidebar and app layout UI (#12933) 2025-11-28 18:39:51 +05:30
Sivin VargheseandGitHub 8cc6bde24f Merge branch 'develop' into feat/v5-ui-redesign 2025-11-28 16:46:15 +05:30
f23d95e004 feat: Add Pinia support and relocate store factory (#12854)
Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-11-28 16:31:59 +05:30
Sivin VargheseandGitHub 4c724a4887 Merge branch 'develop' into feat/v5-ui-redesign 2025-11-28 15:36:07 +05:30
1ef945de7b feat: Instrument captain (#12949)
Co-authored-by: aakashb95 <aakash@chatwoot.com>
2025-11-28 15:12:55 +05:30
Sivin VargheseandGitHub 556a49a25a Merge branch 'develop' into feat/v5-ui-redesign 2025-11-27 11:04:10 +05:30
Sivin VargheseandGitHub 92fc286ecb fix: Resolve z-index issue in assistant switcher (#12969) 2025-11-27 10:35:42 +05:30
Sivin VargheseandGitHub dedb0426fb chore: Improve pagination with compact number formatting and pluralization (#12962) 2025-11-27 10:32:34 +05:30
Vinay KeerthiandGitHub eb0410af53 fix: handle string return values in MailPresenter#from method (#12966) 2025-11-27 10:31:56 +05:30
3ded13c8d5 chore(revert): switch label suggestions back gpt 4 mini (#12959)
Co-authored-by: aakashb95 <aakash@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-11-27 10:27:11 +05:30
f1079574e3 fix: Disable SSL verification for LINE webhooks in development (#12960)
## Summary

- Fixes SSL certificate verification errors when testing LINE webhooks
in development environments
- Configures the LINE Bot API client to skip SSL verification only in
development mode

## Background

When testing LINE webhooks locally on macOS, the LINE Bot SDK was
failing with:
```
OpenSSL::SSL::SSLError: SSL_connect returned=1 errno=0 state=error: certificate verify failed (unable to get certificate CRL)
```

This occurs because the LINE Bot SDK tries to fetch user profiles via
HTTPS, and OpenSSL on macOS development environments may not have proper
access to Certificate Revocation Lists (CRLs).

## Changes

- Added `http_options` configuration to the LINE Bot client in
`Channel::Line#client`
- Sets `verify_mode: OpenSSL::SSL::VERIFY_NONE` only when
`Rails.env.development?` is true
- Production environments continue to use full SSL verification for
security

## Test Plan

- [x] Send a LINE message to trigger webhook in development
- [x] Verify webhook is processed without SSL errors
- [x] Confirm change only applies in development mode

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-11-26 22:38:26 +05:30
Muhsin KelothandGitHub 73ad27e94c fix: Show WhatsApp templates only for inboxes with templates (#12965)
Fixed the logic to show WhatsApp templates option only for inboxes that have templates available.
2025-11-26 21:01:31 +05:30
Sivin VargheseandGitHub 727ffea9f7 Merge branch 'develop' into feat/v5-ui-redesign 2025-11-26 17:21:48 +05:30
Muhsin KelothandGitHub 6a83cad69d fix: Prevent WhatsApp campaign duplicate messages by updating status immediately (#12955)
Fixes
https://linear.app/chatwoot/issue/CW-5918/whatsapp-campaigns-running-in-parallel-and-duplicating-messages
2025-11-26 15:25:49 +05:30
Gabriel JablonskiandGitHub 7e0507e3b5 fix: invalid language tag in heatmap component in reports page (#12952)
## Description

This PR fixes a `RangeError: Invalid language tag` that occurs in the
Heatmap report when using locales with underscores (e.g., `pt_BR`,
`zh_TW`).

The issue was caused by passing the raw locale string from `vue-i18n`
(which uses underscores for some regions) directly to
`Intl.DateTimeFormat`. The `Intl` API expects BCP 47 language tags which
use hyphens (e.g., `pt-BR`).

This change sanitizes the locale string by replacing underscores with
hyphens before creating the `DateTimeFormat` instance.

Fixes #12951
2025-11-26 13:24:29 +05:30
Vinay KeerthiandGitHub 94a9e4e067 chore: Add custom RuboCop cop to enforce one class per file (#12947) 2025-11-26 12:53:04 +05:30
Sivin VargheseandGitHub 08794c69ee Merge branch 'develop' into feat/v5-ui-redesign 2025-11-26 10:11:34 +05:30
Shivam MishraandGitHub 7b20ecd27b chore: Revert pagination formatting and pluralization (#12954) 2025-11-25 21:36:13 +05:30
Gabriel JablonskiandGitHub e635122ff6 fix: add presence validation for account name (#12636)
## Description

When a user tries creating a new account through the Super Admin
dashboard, and they forget to fill in the account name, they're faced
with an ugly error (generic "Something went wrong" on production).

This PR simply adds the `validates :name, presence: true` model
validation on `Account` model, which is translated as a proper error
message on the Super Admin UI.
2025-11-25 20:11:15 +05:30
Aakash BakhleandGitHub fa07b9158a fix: switch label suggestions to gpt-5-nano (#12945) 2025-11-25 19:36:47 +05:30
Sivin VargheseandGitHub 46eb6f39f3 fix: Resolve z-index issue in assistant switcher (#12940) 2025-11-25 18:47:31 +05:30
Sivin VargheseandGitHub f0538b25ed fix: Reactive assistantId issue in Captain Inbox after route changes (#12939) 2025-11-25 18:47:18 +05:30
Shivam MishraandGitHub 389b864020 fix: click event for billing support (#12942) 2025-11-25 14:53:27 +05:30
Sivin VargheseandGitHub 0829fbccd1 Merge branch 'develop' into feat/v5-ui-redesign 2025-11-25 09:03:35 +05:30
Sivin VargheseandGitHub 26778156dc chore: Improve pagination with compact number formatting and pluralization (#12921)
# Pull Request Template

## Description

This PR enhances the pagination component with standardized number
formatting and improved i18n handling.

**Includes:**

* Added `formatCompactNumber` and `formatFullNumber` helpers using
`Intl.NumberFormat`.
    * `< 1,000`: show exact value (e.g., `999`)
    * `1,000–999,999`: show compact format (`1k`, `1k+`)
    * `1,000,000+`: show in millions with one decimal (e.g., `1.2M`)
* Updated `PaginationFooter` to use the new formatters for all displayed
numbers.
  * Added proper pluralization to pagination i18n strings.

Fixes
https://linear.app/chatwoot/issue/CW-5999/better-display-of-numbers

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshoots

**Before**
<img width="991" height="69" alt="image"
src="https://github.com/user-attachments/assets/9fcf8baa-ae32-4a8a-85b0-24002fd863db"
/>
<img width="991" height="69" alt="image"
src="https://github.com/user-attachments/assets/3d7138b7-133e-4ae6-b55f-67eff73ff1cc"
/>
<img width="991" height="69" alt="image"
src="https://github.com/user-attachments/assets/1bbf7070-0681-492d-9308-a33874052d28"
/>
<img width="991" height="69" alt="image"
src="https://github.com/user-attachments/assets/4e441672-26aa-4e66-965e-9edb807eaa72"
/>
<img width="991" height="69" alt="image"
src="https://github.com/user-attachments/assets/11836702-1b74-4834-8932-31c20adc2db8"
/>
<img width="991" height="69" alt="image"
src="https://github.com/user-attachments/assets/d37971bc-09af-4238-8601-ccc2ae69dbe7"
/>


**After**
<img width="991" height="69" alt="image"
src="https://github.com/user-attachments/assets/8eaf2a23-beea-486b-b555-37f8b36ab904"
/>
<img width="991" height="69" alt="image"
src="https://github.com/user-attachments/assets/f44f508a-e39d-45cb-afd8-98deb26920f8"
/>
<img width="991" height="69" alt="image"
src="https://github.com/user-attachments/assets/d3b90711-bd7e-44ee-8bb3-48e45b799420"
/>
<img width="991" height="69" alt="image"
src="https://github.com/user-attachments/assets/30dca6cd-f2be-4dcb-8596-924326ebf8c0"
/>
<img width="991" height="69" alt="image"
src="https://github.com/user-attachments/assets/58896699-1f05-46c9-88cb-908318e71476"
/>
<img width="991" height="69" alt="image"
src="https://github.com/user-attachments/assets/ea0d91b0-077b-4d72-81a7-d38d17742da6"
/>




## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-11-24 17:49:24 -08:00
48627da0f9 feat: outbound voice call essentials (#12782)
- Enables outbound voice calls in voice channel . We are only caring
about wiring the logic to trigger outgoing calls to the call button
introduced in previous PRs. We will connect it to call component in
subsequent PRs

ref: #11602 

## Screens

<img width="2304" height="1202" alt="image"
src="https://github.com/user-attachments/assets/b91543a8-8d4e-4229-bd80-9727b42c7b0f"
/>

<img width="2304" height="1200" alt="image"
src="https://github.com/user-attachments/assets/1a1dad2a-8cb2-4aa2-9702-c062416556a7"
/>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
2025-11-24 17:47:00 -08:00
Sivin VargheseandGitHub c94d76191b chore: Update theme colors and add new Inter variable fonts (#12932) 2025-11-24 20:57:34 +05:30
Sivin VargheseandGitHub 6a712b7592 fix: Update Arcade embed aspect ratio (#12923) 2025-11-24 20:22:27 +05:30
e9c60aec04 feat: Add support for Langfuse LLM Tracing via OTEL (#12905)
This PR adds LLM instrumentation on langfuse for ai-editor feature

## Type of change
New feature (non-breaking change which adds functionality)

Needs langfuse account and env vars to be set

## How Has This Been Tested?

I configured personal langfuse credentials and instrumented the app,
traces can be seen in langfuse.
each conversation is one session. 
<img width="1683" height="714" alt="image"
src="https://github.com/user-attachments/assets/3fcba1c9-63cf-44b9-a355-fd6608691559"
/>
<img width="1446" height="172" alt="image"
src="https://github.com/user-attachments/assets/dfa6e98f-4741-4e04-9a9e-078d1f01e97b"
/>


## Checklist:

- [x ] My code follows the style guidelines of this project
- [ x] I have performed a self-review of my code
- [ x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: aakashb95 <aakash@chatwoot.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-11-21 16:31:45 -08:00
Vishnu NarayananandGitHub a8e9acfae9 fix: shopify and leadsquared specs in ci (#12926)
fix: shopify and leadsquared specs in ci
2025-11-21 17:01:03 +05:30
Vishnu NarayananandGitHub f5908b0f8a fix: test failures due to parallelisation in ci (#12924) 2025-11-21 16:33:29 +05:30
Sivin VargheseandGitHub 45fa697885 chore: Hide pagination for empty company list (#12920) 2025-11-21 12:23:01 +05:30
Sivin VargheseandGitHub 51fbf583b6 fix: Companies card pluralization issue (#12919) 2025-11-21 12:22:02 +05:30
Sivin VargheseandGitHub 38d6ee6dd2 chore: Save company list sorting preferences in UI settings (#12916)
# Pull Request Template

## Description

This PR saves the company list sorting preferences (field and order) in
the user’s UI settings. The sort state is initialized from the stored
preferences when the component mounts, defaulting to `-created_at` if
none exist.

Fixes
https://linear.app/chatwoot/issue/CW-5992/save-sort-filter-to-ui-settings

## Type of change
- [x] New feature (non-breaking change which adds functionality)


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-11-20 16:51:27 -08:00
Vishnu NarayananandGitHub a547c28c8d fix: reduce sidekiq memorymax to 1.2gb (#12915)
- reduce sidekiq memorymax to 1.2GB to ensure OOM restarts work on a 2GB
machine
2025-11-20 21:20:42 +05:30
5608f5a1a2 fix: Widget shows 'away' on initial load despite agents being online (#12869)
## Description

Fixes #12868

This PR fixes a Vue 3 reactivity bug that causes the widget to display
"We are away at the moment" on initial page load, even when agents are
online and the API correctly returns their availability.

## Problem

The widget welcome screen shows "We are away" on first render, only
updating to show correct agent status after navigating to the
conversation view and back. This misleads visitors into thinking no
agents are available.

**Reproduction:** Open website with widget in fresh incognito window,
click bubble immediately → shows "away" despite agents being online.

## Root Cause

Vue 3 reactivity chain breaks in the `useAvailability` composable:

**Before (broken):**
```javascript
// AvailabilityContainer.vue
const { isOnline } = useAvailability(props.agents); // Passes VALUE

// useAvailability.js  
const availableAgents = toRef(agents); // Creates ref from VALUE, doesn't track changes
```

When the API responds and updates the Vuex store, the parent component's
computed `props.agents` updates correctly, but the composable's
`toRef()` doesn't know about the change because it was created from a
static value, not a reactive source.

## Solution

**After (fixed):**
```javascript
// AvailabilityContainer.vue
const { isOnline } = useAvailability(toRef(props, 'agents')); // Passes REACTIVE REF

// useAvailability.js
const availableAgents = computed(() => unref(agents)); // Unwraps ref and tracks changes
```

Now when `props.agents` updates after the API response, the `computed()`
re-evaluates and all downstream reactive properties (`hasOnlineAgents`,
`isOnline`) update correctly.

## Testing

-  Initial page load shows correct agent status immediately
-  Status changes via WebSocket update correctly  
-  No configuration changes or workarounds needed
-  Tested with network monitoring (Puppeteer) confirming API returns
correct data

## Files Changed

1.
`app/javascript/widget/components/Availability/AvailabilityContainer.vue`
   - Pass `toRef(props, 'agents')` instead of `props.agents`

2. `app/javascript/widget/composables/useAvailability.js`
   - Use `computed(() => unref(agents))` instead of `toRef(agents)`
   - Added explanatory comments

## Related Issues

- #5918 - Similar symptoms, closed with workaround (business hours
toggle) rather than fixing root cause
- #5763 - Different issue (mobile app presence)

This is a genuine Vue 3 reactivity bug affecting all widgets,
independent of business hours configuration.

Co-authored-by: rcoenen <rcoenen@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-11-20 20:27:44 +05:30
Shivam MishraandGitHub da4110a495 feat: add retry loadWithRetry composable (#12873) 2025-11-20 19:40:20 +05:30
Vinay KeerthiandGitHub 9a2136caf1 fix: Change messages.source_id to text column (#12908)
## Summary
Changes `messages.source_id` from `string` (255 char limit) to `text`
(20,000 char limit) to support long email Message-ID headers.

## Changes
- Migration to change column type from string to text
- Added spec tests for source_id length validation

## Related
Fixes
https://linear.app/chatwoot/issue/CW-5961/activerecordrecordinvalid-validation-failed-source-is-too-long-maximum
2025-11-20 11:41:41 +05:30