Commit Graph
2870 Commits
Author SHA1 Message Date
Sojan JoseandGitHub 5166fd8948 chore: Update gems (#6628)
- Updating gems based on ruby advisory warnings
2023-03-08 17:40:21 +05:30
5214be67c7 chore: Update translations
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-03-08 14:00:00 +05:30
d6f3643bf0 fix : Meta tags input in help center clears the input value after clicking outside (#6552)
* chore: supports preserving input value after clicking out

Co-authored-by: BikashSah999 <51731962+BikashSah999@users.noreply.github.com>

* chore: supports tag addition on blur

Co-authored-by: BikashSah999 <51731962+BikashSah999@users.noreply.github.com>

* feat: use search-change instead of vue-multiselect refs

Co-authored-by: BikashSah999 <51731962+BikashSah999@users.noreply.github.com>

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Co-authored-by: BikashSah999 <51731962+BikashSah999@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-03-07 19:27:10 +05:30
Tejaswini ChileandGitHub 9c9183a352 chore: spec ensuring first_reply_created doesn't trigger automations
Specs to ensure that first_reply_created event doesn't trigger automations

ref: #6618
2023-03-07 17:40:17 +05:30
c88792f4a3 feat: add Conversation traffic heatmap (#6508)
* feat: add heatmap component

* feat: add heatmap component

* feat: add dummy heatmap

* refactor: compact tiles

* feat: allow hour

* feat: wire up heatmap query

* feat: allow arbritrary number of weeks

* feat: update position of the widget

* chore: update heatmap title

* refactor: move traffic heatmap to overview

* chore: add comment for perf

* feat: add reconcile logic for heatmap fetching

Fetching the data for the last 6 days all the time is wasteful
So we fetch only the data for today and reconcile it with the data we already have

* refactor: re-org code for new utils

* feat: add translations

* feat: translate days of the week

* chore: update chatwoot utils

* feat: add markers to heatmap

* refactor: update class names

* refactor: move flatten as a separate method

* test: Heatmap Helpers

* chore: add comments

* refactor: method naming

* refactor: use heatmap-level mixin

* refactor: cleanup css

* chore: remove log

* refactor: reports.js to use object instead of separate params

* refactor: report store to use new API design

* refactor: rename HeatmapHelper -> ReportsDataHelper

* refactor: separate clampDataBetweenTimeline

* feat: add tests

* fix: group by hour

* feat: add scroll for smaller screens

* refactor: add base data to reconcile with

* fix: tests

* fix: overflow only on smaller screens

* feat: translate tooltip

* refactor: simplify reconcile

* chore: add docs

* chore: remoev heatmap from account report

* feat: let Heatmap handle loading state

* chore: Apply suggestions from code review

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* feat: update css

* refactor: color assignment to range

* feat: add short circuit

* Update app/javascript/dashboard/routes/dashboard/settings/reports/components/Heatmap.vue

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-03-07 09:01:58 +05:30
Tejaswini ChileandGitHub 2abc57300c fix: Add a check for automation_created message in FIRST_REPLY_CREATED event (#6618) 2023-03-06 17:47:35 +05:30
WojtekandGitHub 9c6eb8b03d chore: Fix the comment in schedule.yml (#6606) 2023-03-03 10:22:25 -08:00
88ed028a06 feat: Revamps search to use new search API's (#6582)
* feat: Revamps search to use new search API's

* Fixes search result spacing

* Fixes message result

* Fixes issue with empty search results

* Remove console errors

* Remove console errors

* Fix console errors, canned responses

* Fixes message rendering on results

* Highlights search term

* Fixes html rendering for emails

* FIxes email rendering issues

* Removes extra spaces and line breaks

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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-03-03 20:58:21 +05:30
2a385f377c chore: Use markdown-it instead of marked (#6123)
* chore: Use markdown-it instead of marked

* Adds styling for markdown rendered content

* fixes codeclimate issue

* Fixes blockquote styles for widget in darkmode

* fix: issue block quote color issue in light mode

* fix: issue block quote color issue in light mode

* Fixes blockquote color in dark mode

* Remove usage of dark mode mixin in user bubble

* chore: code clean up

---------

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2023-03-03 13:26:54 +05:30
Tejaswini ChileandGitHub ec04ddc725 Fallback name branch (#6591) 2023-03-03 12:26:59 +05:30
Tejaswini ChileandGitHub 60fee519bd Exception tracker with account (#6603) 2023-03-03 12:14:44 +05:30
Sivin VargheseandGitHub a685e065da fix: Fixes assignee and inbox name spacing issues (#6589) 2023-03-02 22:00:43 +05:30
Tejaswini ChileandGitHub a4fc0eef4b fix: Exception tracking for dialogflow bot service (#6593) 2023-03-02 21:33:07 +05:30
Shivam MishraandGitHub a6405ea339 fix: migration script to run on all reporting events (#6590)
* fix: migration script to run on all reporting events

* fix: don't update user_id if it is already present

* refactor: create a new migration

* feat: update schema

* feat: ignore events with bot handoff

* feat: prefetch conversations with handoff events

* Revert "feat: update schema"

This reverts commit 25ed2856e62655f5f1db14fd0cffad3a69d0b1fb.

* feat: update schema

* refactor: separate method get_conversations_with_bot_handoffs

* refactor: cognitive complexity

* refactor: early return if last_bot_reply is blank

* feat: add async_database_migration queue

* feat: update queue priority
2023-03-02 19:03:31 +05:30
Sojan JoseandGitHub b185059681 chore: Handle APM variables being empty (#6594)
- handle the case where the system fails to start when empty APM environment variables are present
2023-03-02 16:00:16 +05:30
89c391e7c0 fix: Clicking contact name in conversation should open contact details panel (#6580)
* chore: support panel trigger on contact name click

Co-authored-by: BikashSah999 <51731962+BikashSah999@users.noreply.github.com>

* Update ConversationHeader.vue

---------

Co-authored-by: BikashSah999 <51731962+BikashSah999@users.noreply.github.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-03-02 13:16:57 +05:30
Pranav Raj SandGitHub 9e8eb293e9 fix: Allow integration apps to be listed by an agent (#6587)
* fix: Allow integration apps to be listed by an agent

* Fix rubocop
2023-03-02 13:02:21 +05:30
Tejaswini ChileandGitHub 61d0a63bf7 Fix: product#804: email sender improvement (#6579) 2023-03-02 10:57:14 +05:30
Tejaswini ChileandGitHub f1827c82fd Update contact create swagger (#6576) 2023-03-01 20:24:21 +05:30
Vishnu NarayananandGitHub d870b0815a feat: Audit log APIs (#6434)
- Adds the appropriate APIs for Audit Logs.

ref: #6015
2023-03-01 20:02:58 +05:30
Nithin David ThomasandGitHub daf17046e9 feat: Creates component to display conversation search results (#6575)
* feat: Creates component to display conversation search results

* Fixes minor bugs
2023-03-01 19:11:10 +05:30
c8cdff8bc4 feat: Creates component to show contact search results (#6571)
* feat: Creates component to show contact search results

* Refactors unused code

* Review fixes

* Update app/javascript/dashboard/modules/search/components/SearchResultContactItem.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-03-01 18:26:29 +05:30
34a2486e9c chore: Support plus forwarding in email channel (#6482)
- Support for plus forwarding in the email addresses for email channels

Co-authored-by: Sojan <sojan@pepalo.com>
2023-03-01 15:42:48 +05:30
40e81c63ad chore: New Crowdin updates (#6566)
- Pulling the latest translation updates from Crowdin.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-03-01 14:35:04 +05:30
Sojan JoseandGitHub c9c3ac4b44 chore: Load only required APMs (#6497)
- Disable requiring the gems for all the APMs 
- Switch to selectively requiring them.
2023-03-01 14:31:51 +05:30
Sojan JoseandGitHub 4c921d3d0e chore: fix flaky tests (#6569)
- fixing flaky test in search service spec
2023-03-01 11:44:16 +05:30
Pranav Raj SandGitHub e5090fcdc7 fix: Show only categories where published articles count > 0 (#6567) 2023-03-01 11:02:54 +05:30
Sivin VargheseandGitHub 0a993978ba bug: Bulk actions Assign agent is not working (#6568) 2023-03-01 10:53:40 +05:30
Sojan JoseandGitHub d4e7eaecce feat: New APIs for search (#6564)
- Adding new API endpoints for search
- Migrations to add appropriate indexes
2023-02-28 22:00:36 +05:30
Sivin VargheseandGitHub 9bd47588fc bug: Fixes i18n is not working on the help center dashboard (#6562) 2023-02-28 16:12:08 +05:30
d5a2756462 feat: Add the option for consent form (#6511)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-02-28 13:57:05 +05:30
Vishnu NarayananandGitHub 42d9b6ffed chore: upload log artifact in nightly gh action (#6513) 2023-02-28 12:18:06 +05:30
Chatwoot BotandGitHub 04f30e3033 chore: Update translations (#6534) 2023-02-27 18:15:34 -08:00
Pranav Raj SandGitHub 69a1c4527f fix: Fix i18n issues with help center (#6559) 2023-02-27 17:45:57 -08:00
Pranav Raj SandGitHub b141fc1289 fix: Fetch categories by locale (#6557) 2023-02-27 09:12:14 -08:00
Tejaswini ChileandGitHub ce807d3251 fix: Condition based backend validation (#6554) 2023-02-27 20:22:07 +05:30
Tejaswini ChileandGitHub b76fda53a2 fix: Email subject automation issue (#6533) 2023-02-27 18:33:11 +05:30
Sivin VargheseandGitHub eb55ff5c9b chore: Adds the ability to automatically initialize the RTL direction (#6531) 2023-02-27 12:03:40 +05:30
Sivin VargheseandGitHub bfb445186d chore: Refactor reports css for RTL (#6537) 2023-02-27 11:50:21 +05:30
7d4e6d0257 chore: Refactor tables in all screen for RTL (#6525)
* chore: Refactor tables in all screen for RTL

* Notification page footer

* Apply suggestions from code review

* chore: Minor ixes

* chore: Adds rtl comment

* chore: Code clean up for contact table

---------

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-02-27 11:36:28 +05:30
06ffaa90fc fix: bots included in time to response metrics (#6409)
* feat: ignore bots in avg_first_response_time

* feat: ignore bots in avg_first_response count

* feat: add bot handoff event

* feat: add handoff event listener and reporting event

* fix: ignore agent bot in first response

* refactor: calculate first_response with last handoff

* refactor: method defn order

* test: new reporting events

* feat: Revert "feat: ignore bots in avg_first_response count"

This reverts commit de1977c219a2e7a9180dd02272244fe3b3f7ce89.

* feat: Revert "feat: ignore bots in avg_first_response_time"

This reverts commit bb9171945d5e3b2f6015f4f96dd1b76b3efb6987.

* fix: business hour calculation for first_reply

* fix: event_start_time for first_response

* feat: add migration to recompute first_responses

* refactor: separate mute helpers for conversation

* refactor: rename migration

* refactor: migration script

* fix: migration typo

* fix: typo in query

* feat: update schema.rb

* Revert "feat: update schema.rb"

This reverts commit 353ef355f2d956dd219907bb66982dc90ca5d896.

* feat: update schema

* refactor: update events as a batch job

* fix: ignore the event if value is negative

* feat: don't create a new hand-off if it's already present

* refactor: break the action into smaller chunks

* refactor: update reporting listener spec

Handle the case to ensure extra bot handoffs are not created for a give conversation

* fix: import error

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
2023-02-25 09:48:48 +05:30
Sivin VargheseandGitHub 92d0398744 chore: Refactor conversation info panel for RTL (#6526)
* chore: Refactor conversation info panel for RTL

* chore: Adds comments

* chore: Settings header icon fix

* chore: Toggle layout switch

* chore: Border fix in chat list
2023-02-24 19:20:17 +05:30
Shivam MishraandGitHub 76650c86cd chore: add --force-exclusion option (#6535)
The pre-commit hook would format event those files excluded in the config. This is because the files were passed as args instead of the linter running on the entire project. When this happens, the exclude is not respect.

The --force-exclusion flag instructs our machine overlords to force exlucde files specified in the configuration Exclude even if they are explicitly passed as arguments.
2023-02-24 17:15:11 +05:30
Pranav Raj SandGitHub c998c84bc0 fix: Name missing when email is collected via email hook (#6530)
- The name is not updated when the email is updated via the email collect message. This PR fixes that.
2023-02-24 15:24:53 +05:30
Tejaswini ChileandGitHub 26e760a281 Add sender_name in the SMTP reply mails (#6528) 2023-02-24 13:20:56 +05:30
9fcb29484d chore: Refactor sidebar related changes for RTL (#6519)
* Woot tabs

* Refactor sidebar related RTL

* Context menu

* chore: Minor fixes

* chore: Dropdown

* chore: Toggle switch

* chore: sidebar fixes

* fix: spacing issues and minor fixes

* chore: Space slab to small

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Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2023-02-24 13:01:54 +05:30
Sivin VargheseandGitHub 6d4b894f95 chore: Refactor chat list for RTL (#6524)
* chore: Refactor chat list for RTL

* chore: Modal

* fix: Show more button margin

* chore: Inbox name fix
2023-02-24 12:35:06 +05:30
Pranav Raj SandGitHub e7d0bf8a1b chore: Display CSAT responses in the message itself. (#6529) 2023-02-23 18:11:46 -08:00
60f953cd27 chore: Refactor reports for RTL (#6517)
* Refactor reports

* fix: spacing issues and minor fixes

---------

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2023-02-23 19:50:49 +05:30
Vishnu NarayananandGitHub 71f2b27728 fix: ActiveRecord::RecordNotFound Couldn't find Channel::WebWidget (#6523)
* fix: resucue ActiveRecord::RecordNotFound for webwidget controller

* chore: add rails.log
2023-02-23 19:16:07 +05:30