35 Commits
Author SHA1 Message Date
Shivam MishraandGitHub 8dd0d08322 refactor: align conversation direct uploads with standard account auth (#15039)
Conversation attachment uploads now go through the same authentication
that every other account-scoped API endpoint uses. Agents continue to
attach files exactly as before, and the upload request is now tied to
the agent's dashboard session instead of a separately serialized access
token.

Because the upload request is now authenticated, the dashboard proves
the agent's session directly instead of passing
`currentUser.access_token`. This keeps uploads working alongside the
profile access-token changes in #14973, including on accounts where that
token is serialized as empty.

## What changed

- `Api::V1::Accounts::Conversations::DirectUploadsController` now runs
the standard account auth stack: API access token when the
`api_access_token` header is present, dashboard session
(devise-token-auth) otherwise, with agent-bot tokens rejected.
Previously it inherited `ActiveStorage::DirectUploadsController`
directly and did not run any authentication.
- `EnsureCurrentAccountHelper#ensure_current_account` now returns `401`
when a request has neither an authenticated user nor a bot resource,
instead of continuing. This closes the same gap for any controller that
relies on the helper.
- The dashboard direct-upload paths (`useFileUpload.js` and the legacy
`fileUploadMixin.js`) now attach the agent's session headers to the
upload request via a new `directUploadsHelper.js`, instead of sending
`currentUser.access_token`.

## How to test

1. As a logged-in agent, open a conversation and attach a file. Upload
should succeed as before, on installs with direct uploads enabled.
2. Confirm attachments still work for an agent on an account whose
profile access token is not serialized (e.g. a Cloud plan without
`api_and_webhooks`).
3. Send a `POST` to
`/api/v1/accounts/:account_id/conversations/:conversation_id/direct_uploads`
with no credentials, an empty `api_access_token`, or an invalid token,
and confirm it returns `401`.
4. Confirm a valid agent of the account (via API token or session) gets
`200`, while an agent of a different account gets `401`.
2026-07-16 18:17:29 +05:30
354c2cab6b fix(captain): handle resolved conversation context (#14433)
# Pull Request Template

## Description

Fixes: https://github.com/chatwoot/chatwoot/issues/13880

Uses approaches discussed from:
https://github.com/chatwoot/chatwoot/pull/13883

Activity messages pertaining to resolve are included along with an
instruction for the LLM to choose whether to consider them or not along

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.

locally and with specs


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Sony Mathew <sony@chatwoot.com>
2026-07-15 23:30:17 +05:30
Sony MathewandGitHub 66cfb26c77 feat: Add unread count filters feature flag (1/6) (#14885)
## Description

Adds the account-level `unread_count_for_filters` feature flag as the
dark-launch gate for filtered sidebar unread counts. This reuses the
deprecated `quoted_email_reply` flag slot, resets the reused bit for
existing accounts, and removes stale defaults so new accounts do not
reference the old flag.

This also adds the feature where we are now calculating the unread counts for built in filters like mentions, participating and unattended along with unread count for saved filters/folders.

Closes
[CW-7262](https://linear.app/chatwoot/issue/CW-7262/unread-counts-for-filters-folders)

## Type of change

- [ ] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update
2026-07-08 23:50:40 +05:30
Sony MathewandGitHub eab859cd04 fix: Sanitize query canceled API errors (#14933)
# Pull Request Template

## Description

Message creation API failures caused by PostgreSQL query cancellations
now return a generic retryable error instead of exposing raw database
internals such as `PG::QueryCanceled`, tuple identifiers, or relation
names to customers. Existing validation failures continue to return
their specific validation messages.

Closes
[CW-7538](https://linear.app/chatwoot/issue/CW-7538/do-not-expose-pgquerycanceled-details-in-messages-api-errors)

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

Reproduced the messages API path by raising
`ActiveRecord::QueryCanceled` from `Messages::MessageBuilder` and
verified the response contains the customer-safe localized error without
`PG::QueryCanceled` details.

Validation run locally:

- `bundle exec rspec
spec/controllers/api/v1/accounts/conversations/messages_controller_spec.rb`
- `bundle exec rubocop
app/controllers/concerns/request_exception_handler.rb
spec/controllers/api/v1/accounts/conversations/messages_controller_spec.rb`
- `git diff --check`

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2026-07-07 16:20:52 +05:30
9a9398b386 feat: validate OpenAPI spec using Skooma (#13623)
Adds Skooma-based OpenAPI validation so SDK-facing request specs can
assert that documented request and response contracts match real Rails
behavior. This also upgrades the spec to OpenAPI 3.1 and fixes contract
drift uncovered while validating core application and platform
resources.

Closes
None

Why
We want CI to catch OpenAPI drift before it reaches SDK consumers. While
wiring validation in, this PR surfaced several mismatches between the
documented contract and what the Rails endpoints actually accept or
return.

What this change does
- Adds Skooma-backed OpenAPI validation to the request spec flow and a
dedicated OpenAPI validation spec.
- Migrates nullable schema definitions to OpenAPI 3.1-compatible unions.
- Updates core SDK-facing schemas and payloads across accounts,
contacts, conversations, inboxes, messages, teams, reporting events, and
platform account resources.
- Documents concrete runtime cases that were previously missing or
inaccurate, including nested `profile` update payloads, multipart avatar
uploads, required profile update bodies, nullable inbox feature flags,
and message sender types that include both `Captain::Assistant` and
senderless activity-style messages.
- Regenerates the committed Swagger JSON and tag-group artifacts used by
CI sync checks.

Validation
- `bundle exec rake swagger:build`
- `bundle exec rspec spec/swagger/openapi_spec.rb`

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-03-10 18:33:55 -07:00
5f2b2f4221 feat: APIs to assign agents_bots as assignee in conversations (#12836)
## Summary
- add an assignee_agent_bot_id column as an initital step to prototype
this before fully switching to polymorphic assignee
- update assignment APIs and conversation list / show endpoints to
reflect assignee as agent bot
- ensure webhook payloads contains agent bot assignee


[Codex
Task](https://chatgpt.com/codex/tasks/task_e_6912833377e48326b6641b9eee32d50f)

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
2025-11-18 18:20:58 -08:00
Sojan JoseandGitHub 970e76ace8 feat: API Endpoints to update message status (#11387)
- Added an api endpoint for update message status ( available only for
api inboxes )
- Moved message status management to a service. 
- Handles case where read status arrive before delivered 

fixes: #10314 , #9962
2025-04-29 15:33:11 -07:00
Sojan JoseandGitHub fba73c7186 chore: Fix issue with deleting interactive messages (#10123)
- fix issue with deleting interactive messages
2024-09-16 21:05:39 -07:00
jderechoandGitHub 0d7773d88f feat: Draft through API for Cross-Device Support (#8018)
- Add APIs for cross-device message drafts

ref: #6890
2024-05-02 18:42:18 -07:00
227d99934e feat: Agent bot cant assign conversations to teams (#8015)
Implemented so that the API can process priority and agent/team changes per Agent Bot.

Fixes:  #7474

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-02-12 15:51:22 +05:30
Sivin VargheseandGitHub 27239ae14a feat: Adds API for retry messages in conversation (#8518) 2023-12-11 09:33:39 +05:30
Sojan JoseandGitHub 7ab7bac6bf chore: Enable the new Rubocop rules (#7122)
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
2023-05-19 14:37:10 +05:30
Tejaswini ChileandGitHub e69e0bc984 Add status reopen activity message for api channel (#6839) 2023-04-10 19:12:20 +05:30
7044eda281 chore: Add controllers for conversation participants (#6462)
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-02-15 16:33:31 -08:00
Sojan JoseandGitHub 2ecb2ca0f0 feat: Enable Capacity Config UI (#5164)
- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents

fixes: #4990
2022-08-16 16:58:23 +05:30
Sojan JoseandGitHub 4187428729 chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
823c0ab6a7 chore: Use Round Robin service for team assignment (#4237)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-28 14:38:07 +05:30
Tejaswini ChileandGitHub 207a03155e Feat: authenticate direct upload (#4160) 2022-03-16 13:54:18 +05:30
Pranav Raj SandGitHub 4b748e2c8c fix: Delete content_attributes in message destroy API (#4184) 2022-03-15 22:01:16 +05:30
Tejaswini ChileandGitHub 8821106da9 Fix: Added the backend validation for name (#3878)
- Added the backend validation for name
- Add message size constraint
2022-02-02 14:21:17 -08:00
Sojan JoseandGitHub d78cb67a2a chore: Fix conversation status in webhooks (#3364)
- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
2021-11-12 16:17:59 +05:30
Murtaza BagwalaandGitHub f874925f0e fix: set default content type as text for message (#3060)
Fixes #2974
2021-10-06 00:10:29 +05:30
534acfbf96 chore: Ensure privilege validations for API endpoints (#2224)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-11 11:44:31 +05:30
0a087c95fd chore: Message API improvements (#2396)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-08 01:11:06 +05:30
Sojan JoseandGitHub 0ff81e3b53 feat: Add team assignment & filter APIs (#1712) 2021-01-31 12:40:02 +05:30
Pranav Raj SandGitHub 75c2a7cb2f fix: Resolve name only if assignee exists during unassignment (#1649) 2021-01-14 14:21:41 +05:30
Pranav Raj SandGitHub 8c66dbd342 fix: Labels cannot be added to conversations (#1644) 2021-01-13 12:15:11 +05:30
Pranav Raj SandGitHub 811657c9e7 feat: API to allow agents to delete a message (#1353) 2020-12-28 23:36:50 +05:30
Sojan JoseandGitHub d4ff9f5b45 Chore: Add additional information to conversation meta (#795)
Chore: Add additional information to conversation meta
2020-05-01 16:49:28 +05:30
818c769bb7 Chore: Message to support multiple attachments (#730)
* Changes for the message to have multiple attachments
* changed the message association to attachments from has_one to has_many
* changed all the references of this association in building and fetching to reflect this change

* Added number of attachments validation to the message model

* Modified the backend responses and endpoints to reflect multiple attachment support (#737)

* Changing the frontend components for multiple attachments
* changed the request structure to reflect the multiple attachment structures
* changed the message bubbles to support multiple attachments
* bugfix: agent side attachment was not showing because of a missing await
* broken message was shown because of the store filtering
* Added documentation for ImageMagick

* spec fixes

* refactored code to reflect more apt namings

* Added updated message listener for the dashboard (#727)
* Added the publishing for message updated event
* Implemented the listener for dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-17 21:15:20 +05:30
b0950d6880 Feature: Rich Message Types (#610)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-04-10 16:42:37 +05:30
7fcd2d0e85 Feature: Support file type messages on widget and dashboard (#659)
- Adds support for file upload

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-02 12:28:38 +05:30
Nithin David ThomasandGitHub f7e5f1fabf Feature: Send attachments to widget user (#621) 2020-03-22 15:54:36 +05:30
a5b1e2b650 Feature: Access tokens for API access (#604)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-11 00:02:15 +05:30
19ab0fe108 Chore: Scope URLs with account_id (#601)
* Chore: Enable Users to create multiple accounts

Addresses: #402
- migrations to split roles and other attributes from users table
- make changes in code to accommodate this change

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-09 23:27:10 +05:30